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You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 21.11.16
Dear
Peer
Reviewers ,
My
assignment
starts
from
my
Week
1
thread
“ Disruptive
vs.
Incremental ” .
It ’s
an
outline
of
how
I
would
set
a
design
thinking
process
to
find
solutions
to
mitigate
the
tourism
challenge
on
the
coastal
region
of
the
city
of
Rimini .
Application ,
insights
and
approach
are
“ fiction ” .
Cheers ,
Omar
Vulpinari
— CHALLENGE —
I 'm
from
Rimini ,
the
most
popular
Italian
seaside
town
spread
along
34
kilometres
of
Adriatic
Sea
coastline .
From
the
60s
to
the
90s
Rimini
boomed
on
beach
resort
tourism :
sun
and
sand ,
beach
sports ,
discotechs ,
concerts ,
fun
parks ,
bars ,
restaurants ,
shops
and
millions
of
visitors
each
summer .
Today
it
has
a
population
of
120.000
and
6
million
visitors
( mostly
from
Southern
and
Eastern
Europe
and
Russia )
during
the
summer
but
trendier
locations ,
low-‐cost
flights
to
more
exotic
places ,
a
polluted
sea
environment ,
and
the
general
economic
crisis
are
killing
the
region ’s
central
economy .
Incremental
innovations
via
design
thinking
have
not
been
effective
so
far .
Lonely
Planet ’s
online
introduction
to
Rimini
goes …
“ Roman
relics ,
jam-‐packed
beaches ,
hedonistic
nightclubs
and
the
memory
of
film
director
and
native
son
Federico
Fellini
make
sometimes
awkward
bedfellows
in
seaside
Rimini .
Although
there 's
been
a
settlement
here
for
over
2000
years ,
Rimini 's
coast
was
just
sand
dunes
until
1843 ,
when
the
first
bathing
establishments
took
root
next
to
the
ebbing
Adriatic .
The
beach
huts
gradually
morphed
into
a
megaresort
that
was
sequestered
by
a
huge
nightclub
scene
in
the
1990s .
Despite
some
interesting
history ,
Fellini-‐esque
movie
memorabilia
and
a
decent
food
culture ,
95 %
of
Rimini 's
visitors
come
for
its
long ,
boisterous ,
sometimes
tacky
beachfront .
Once
a
thriving
Latin
colony
known
as
Ariminum ,
Rimini
changed
hands
like
a
well-‐worn
library
book
in
the
Middle
Ages
when
periods
of
Byzantine ,
Lombard
and
Papal
rule
culminated
in
the
roguish
reign
of
Sigismondo
Malatesta
in
the
15th
century .
But
the
worst
was
to
come .
Rimini
got
whacked
more
than
any
other
Italian
city
during
WWII ,
when
bombing
raids
were
followed
by
the
brutal
' Battle
of
Rimini ' ,
during
which
an
estimated
1.5
million
rounds
of
Allied
ammunition
were
fired
on
the
German-‐occupied
city . ”
How
can
we
apply
design
thinking
to
this
wicked
problem
to
find
the
needed
DISRUPTIVE
solutions
to
avoid
the
total
erosion
of
the
region 's
economy ?
— SELECTION —
The
tool
I
select
is
Visualisation ,
which
is
very
effective
in
revealing
unarticulated
user
needs
during
the
user-‐research
phase ,
in
visualizing
napkin
pitches ,
and
aligning
all
actors
during
the
problem-‐ framing
and
ideation / brainstorming
phases .
Visualisation
uses
simple
drawings
to
represent
thoughts
and
ideas .
Drawing
activates
different
parts
of
the
brain
compared
to
verbalization ,
therefore
augmenting
creativity .
During
brainstorming
and
napkin
pitching
images
also
help
to
bridge
the
gap
between
who
is
communicating
and
who
is
interpreting
the
message
communicated :
a
verbal
message
can
be
easily
misinterpreted
while
a
simple
and
clear
image
can not .
— APPLICATION —
An
important
application
of
visualisation
in
this
challenge
could
be
during
the
What
Is
/
What
If
phases
where
we
reveal
and
collect
unarticulated
user
needs ,
generate
insights
and
create
napkin
pitches .
I
would
use
visualisation
most
effectively
during
user-‐research
interacting
with
all
key
stakeholders :
tourists ,
operators
that
offer
tourist
services ,
locals
that
do
not
offer
tourist
services
but
are
impacted
by
the
tourists ,
tourists
of
rival
locations ) .
I
would
ask
the
tourists
to
make
an
end-‐to-‐end
visual
diary
of
their
vacation
experience ,
while
I
would
ask
the
non-‐tourists
to
make
a
visual
diary
of
their
daily
relations
related
to
tourism / tourists
in
Rimini .
Finally
I
would
ask
the
users
to
walk
me
through
their
diaries .
An
analysis
of
these
visual
and
verbal
experiences
would
lead
to
unarticulated
needs .
— INSIGHTS —
Tourists
clearly
evidence
the
very
convenient
cost / offer
balance .
They
all
refer
however
that
the
quality
of
the
seawater
is
much
better
in
many
other
places
that
can
be
reached
when
they
have
a
slightly
higher
budget
and
a
little
more
vacation
time .
Insight :
Rimini
can not
change
the
overall
conditions
of
the
Adriatic
Sea .
How
can
it
explore
creating
local
and
environmentally
low-‐impact
human-‐made
alternatives ?
Tourists
of
rival
locations
refer
that
Italy
has
an
extraordinary
art / history
appeal
but
that
Rimini
is
disconnected
from
this
type
of
experience
because
it
was
almost
totally
destroyed
during
the
war ,
so
they
might
as
well
go
to
Greece
or
even
more
exotic
or
trendier
places
where
the
beach
resort
experience
is
much
better …
Insight :
Rimini
has
an
international
airport
that
is
unfortunately
literally
inoperative .
How
can
it
become
the
needed
hub
to
conveniently
connect
visitors
with
daily
round
trips
to
the
unique
art
and
history
attractions
of
Rome ,
Florence ,
Naples
and
Venice ?
Operators
that
offer
tourist
services
( hotels ,
beach
attendants ,
restaurants ,
discos ,
bars ,
taxis ,
etc . )
all
feel
that
they
are
“ alone ” .
They
feel
that
all
the
forces
at
play
are
not
synched
and
that
trade
associations
and
local
and
national
governance
should
help
to
network ,
coordinate
and
facilitate .
Insight :
Rimini
has
6
million
visitors
a
year .
How
can
this
great
human
capital
bring
creativity ,
fresh
quality
knowledge
and
international
networking
advantages ?
Locals
strongly
feel
the
impact
of
6
million
visitors
mostly
in
the
negative
terms
of
traffic
density ,
smog
and
delinquency .
Only
the
under-‐30-‐year-‐olds
appreciate
the
abundance
of
cultural
events
the
tourism
offering
also
makes
available
for
them .
Insight :
How
can
the
under-‐30-‐year-‐olds
become
“ ambassadors ”
of
Rimini
in
order
to
create
a
new
bonding
between
Rimini ’s
over-‐30-‐year-‐olds
and
the
city ’s
visitors ?
— APPROACH —
Along
with
the
visualization-‐based
approach
described
above
I
would
also
use
an
ethnographic-‐ observational
approach
to
have
a
more
objective
view
to
examine
and
compare
with
the
visual
diaries .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 21.11.16
Dear
Peer
Reviewers ,
My
assignment
starts
from
my
Week
1
thread
“ Disruptive
vs.
Incremental ” .
It ’s
an
outline
of
how
I
would
set
a
design
thinking
process
to
find
solutions
to
mitigate
the
tourism
challenge
on
the
coastal
region
of
the
city
of
Rimini .
Application ,
insights
and
approach
are
“ fiction ” .
Cheers ,
Omar
Vulpinari
— CHALLENGE —
I 'm
from
Rimini ,
the
most
popular
Italian
seaside
town
spread
along
34
kilometres
of
Adriatic
Sea
coastline .
From
the
60s
to
the
90s
Rimini
boomed
on
beach
resort
tourism :
sun
and
sand ,
beach
sports ,
discotechs ,
concerts ,
fun
parks ,
bars ,
restaurants ,
shops
and
millions
of
visitors
each
summer .
Today
it
has
a
population
of
120.000
and
6
million
visitors
( mostly
from
Southern
and
Eastern
Europe
and
Russia )
during
the
summer
but
trendier
locations ,
low-‐cost
flights
to
more
exotic
places ,
a
polluted
sea
environment ,
and
the
general
economic
crisis
are
killing
the
region ’s
central
economy .
Incremental
innovations
via
design
thinking
have
not
been
effective
so
far .
Lonely
Planet ’s
online
introduction
to
Rimini
goes …
“ Roman
relics ,
jam-‐packed
beaches ,
hedonistic
nightclubs
and
the
memory
of
film
director
and
native
son
Federico
Fellini
make
sometimes
awkward
bedfellows
in
seaside
Rimini .
Although
there 's
been
a
settlement
here
for
over
2000
years ,
Rimini 's
coast
was
just
sand
dunes
until
1843 ,
when
the
first
bathing
establishments
took
root
next
to
the
ebbing
Adriatic .
The
beach
huts
gradually
morphed
into
a
megaresort
that
was
sequestered
by
a
huge
nightclub
scene
in
the
1990s .
Despite
some
interesting
history ,
Fellini-‐esque
movie
memorabilia
and
a
decent
food
culture ,
95 %
of
Rimini 's
visitors
come
for
its
long ,
boisterous ,
sometimes
tacky
beachfront .
Once
a
thriving
Latin
colony
known
as
Ariminum ,
Rimini
changed
hands
like
a
well-‐worn
library
book
in
the
Middle
Ages
when
periods
of
Byzantine ,
Lombard
and
Papal
rule
culminated
in
the
roguish
reign
of
Sigismondo
Malatesta
in
the
15th
century .
But
the
worst
was
to
come .
Rimini
got
whacked
more
than
any
other
Italian
city
during
WWII ,
when
bombing
raids
were
followed
by
the
brutal
' Battle
of
Rimini ' ,
during
which
an
estimated
1.5
million
rounds
of
Allied
ammunition
were
fired
on
the
German-‐occupied
city . ”
How
can
we
apply
design
thinking
to
this
wicked
problem
to
find
the
needed
DISRUPTIVE
solutions
to
avoid
the
total
erosion
of
the
region 's
economy ?
— SELECTION —
The
tool
I
select
is
Visualisation ,
which
is
very
effective
in
revealing
unarticulated
user
needs
during
the
user-‐research
phase ,
in
visualizing
napkin
pitches ,
and
aligning
all
actors
during
the
problem-‐ framing
and
ideation / brainstorming
phases .
Visualisation
uses
simple
drawings
to
represent
thoughts
and
ideas .
Drawing
activates
different
parts
of
the
brain
compared
to
verbalization ,
therefore
augmenting
creativity .
During
brainstorming
and
napkin
pitching
images
also
help
to
bridge
the
gap
between
who
is
communicating
and
who
is
interpreting
the
message
communicated :
a
verbal
message
can
be
easily
misinterpreted
while
a
simple
and
clear
image
can not .
— APPLICATION —
An
important
application
of
visualisation
in
this
challenge
could
be
during
the
What
Is
/
What
If
phases
where
we
reveal
and
collect
unarticulated
user
needs ,
generate
insights
and
create
napkin
pitches .
I
would
use
visualisation
most
effectively
during
user-‐research
interacting
with
all
key
stakeholders :
tourists ,
operators
that
offer
tourist
services ,
locals
that
do
not
offer
tourist
services
but
are
impacted
by
the
tourists ,
tourists
of
rival
locations ) .
I
would
ask
the
tourists
to
make
an
end-‐to-‐end
visual
diary
of
their
vacation
experience ,
while
I
would
ask
the
non-‐tourists
to
make
a
visual
diary
of
their
daily
relations
related
to
tourism / tourists
in
Rimini .
Finally
I
would
ask
the
users
to
walk
me
through
their
diaries .
An
analysis
of
these
visual
and
verbal
experiences
would
lead
to
unarticulated
needs .
— INSIGHTS —
Tourists
clearly
evidence
the
very
convenient
cost / offer
balance .
They
all
refer
however
that
the
quality
of
the
seawater
is
much
better
in
many
other
places
that
can
be
reached
when
they
have
a
slightly
higher
budget
and
a
little
more
vacation
time .
Insight :
Rimini
can not
change
the
overall
conditions
of
the
Adriatic
Sea .
How
can
it
explore
creating
local
and
environmentally
low-‐impact
human-‐made
alternatives ?
Tourists
of
rival
locations
refer
that
Italy
has
an
extraordinary
art / history
appeal
but
that
Rimini
is
disconnected
from
this
type
of
experience
because
it
was
almost
totally
destroyed
during
the
war ,
so
they
might
as
well
go
to
Greece
or
even
more
exotic
or
trendier
places
where
the
beach
resort
experience
is
much
better …
Insight :
Rimini
has
an
international
airport
that
is
unfortunately
literally
inoperative .
How
can
it
become
the
needed
hub
to
conveniently
connect
visitors
with
daily
round
trips
to
the
unique
art
and
history
attractions
of
Rome ,
Florence ,
Naples
and
Venice ?
Operators
that
offer
tourist
services
( hotels ,
beach
attendants ,
restaurants ,
discos ,
bars ,
taxis ,
etc . )
all
feel
that
they
are
“ alone ” .
They
feel
that
all
the
forces
at
play
are
not
synched
and
that
trade
associations
and
local
and
national
governance
should
help
to
network ,
coordinate
and
facilitate .
Insight :
Rimini
has
6
million
visitors
a
year .
How
can
this
great
human
capital
bring
creativity ,
fresh
quality
knowledge
and
international
networking
advantages ?
Locals
strongly
feel
the
impact
of
6
million
visitors
mostly
in
the
negative
terms
of
traffic
density ,
smog
and
delinquency .
Only
the
under-‐30-‐year-‐olds
appreciate
the
abundance
of
cultural
events
the
tourism
offering
also
makes
available
for
them .
Insight :
How
can
the
under-‐30-‐year-‐olds
become
“ ambassadors ”
of
Rimini
in
order
to
create
a
new
bonding
between
Rimini ’s
over-‐30-‐year-‐olds
and
the
city ’s
visitors ?
— APPROACH —
Along
with
the
visualization-‐based
approach
described
above
I
would
also
use
an
ethnographic-‐ observational
approach
to
have
a
more
objective
view
to
examine
and
compare
with
the
visual
diaries .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9098 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind Mapping tool
Challenge : For a hackathon my team was given a challenge to identify and think of viable and innovative solutions in a hypothetical village called “ Lokhad ” in the Indian state of Karnataka , we had to think of solutions which had to be focused on village but the challenge was that we did not have any first - hand information or even a village to survey and find out its problems since the place question was a hypothetical location and neither of the people in our team were from a rural are which made it difficult to get an insider approach to the problem , we will focus on the methodologies my team used to over this challenge .
Selection : My team had gone through several design thinking activities / tools and after going through all of the design thinking methodologies we thought “ The mind mapping tool ” would help us navigate the challenge , Mind Mapping is looking for patterns and insights in a large quantity of data you collected during exploration of what is the current reality .
Application : My team drew a mind map with the keywords “ Village of Lokhad ” and “ General village ” at the centre so that our team could draw parallels between the common problems existing in most villages in the state of Karnataka to our hypothetical village , doing such helped us tremendously in the “ What is ” phase , with us narrowing down the problem pur team wanted to focus on we could now move on to the “ What if ” phase where we again drew parallels to the possible solutions already being used in these villages and modified them to suit our demography .
The above image is the Mind map my team used in the hackathon .
Insight & Approach : From the mind - map we drew insights that most of the pre- existing solutions deployed onto the villages were based on the geographic and geologic aspects such as location , type of soil and topography of that village in order to get the most beneficial outcome , since we did not have any of that information about our hypothetical village we the thought of focusing on the problem which is extremely important to tackle and did not need that kind of information , The problem we focused upon was Education .
We understood that lack of education was prevalent in a lot of villages everywhere irrespective of their geographical advantage with this information we put all our resources into finding solutions to provide sustainable solutions to help educate the village . This is how mind mapping tool and Design Thinking methodologies helped us tackle the problem given to us and ultimately helped us win the hackathon .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind Mapping tool
Challenge : For a hackathon my team was given a challenge to identify and think of viable and innovative solutions in a hypothetical village called “ Lokhad ” in the Indian state of Karnataka , we had to think of solutions which had to be focused on village but the challenge was that we did not have any first - hand information or even a village to survey and find out its problems since the place question was a hypothetical location and neither of the people in our team were from a rural are which made it difficult to get an insider approach to the problem , we will focus on the methodologies my team used to over this challenge .
Selection : My team had gone through several design thinking activities / tools and after going through all of the design thinking methodologies we thought “ The mind mapping tool ” would help us navigate the challenge , Mind Mapping is looking for patterns and insights in a large quantity of data you collected during exploration of what is the current reality .
Application : My team drew a mind map with the keywords “ Village of Lokhad ” and “ General village ” at the centre so that our team could draw parallels between the common problems existing in most villages in the state of Karnataka to our hypothetical village , doing such helped us tremendously in the “ What is ” phase , with us narrowing down the problem pur team wanted to focus on we could now move on to the “ What if ” phase where we again drew parallels to the possible solutions already being used in these villages and modified them to suit our demography .
The above image is the Mind map my team used in the hackathon .
Insight & Approach : From the mind - map we drew insights that most of the pre- existing solutions deployed onto the villages were based on the geographic and geologic aspects such as location , type of soil and topography of that village in order to get the most beneficial outcome , since we did not have any of that information about our hypothetical village we the thought of focusing on the problem which is extremely important to tackle and did not need that kind of information , The problem we focused upon was Education .
We understood that lack of education was prevalent in a lot of villages everywhere irrespective of their geographical advantage with this information we put all our resources into finding solutions to provide sustainable solutions to help educate the village . This is how mind mapping tool and Design Thinking methodologies helped us tackle the problem given to us and ultimately helped us win the hackathon .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12542 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | I have chosen story telling has a topic , because it ’s a very interesting topic and the topic
I liked the most . Module 2 explains about the story telling in design thinking . Storytelling
is one of the important tools in designing , it ’s a fundamental part of every great brand .
Story telling is a program where human beings respond in a larger manner . Design
thinking is not only about process and questing it ’s about the people mindset which
approaches innovation . Scientist Louis Pasteur says that “ Chance favors only the
prepared mind ” . The technique used for story telling is learning mindset , broad
repertoire and customer empathy . Stories are how human describe their behaviors ,
actions , emotions and thoughts . Manj wants to bring new technology in driving car to
his elderly parents so that they can independent in their life . But the manj ’s problem is
that his parents do n’t believe in the technology . The idea of new technology in computer
conveying them in car is completely alien to them . Later , manj finds a new car and
thinks that this might help them trust in the technology . He innovates in such a way that
the car is self - driving and it includes a brake pedal like user founds it on a normal car .
The system adjusts these variables over required time . His father was very much
impressed with the technology , but his mother was still worried . So manj offers his
mother to take a ride around the building block to prove its safe , where his father
agrees.manj takes his parents for a trip , his father asks many questions about the car
and technology . His father uses GPS style touch screen and controls to examine the
options.manj is worried that his father might change the directions he has programmed
into the computer , but his father does n’t manage to make any of the changes . Manj
gives a car into his father ’s hand . He presses go button and car begins to move . His
father was very much happy that his son made such an technology , which helps the old
people become independent.i would a same tool next time because I learned a lot about
storytelling and understood how story telling works in human behavior .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: I have chosen story telling has a topic , because it ’s a very interesting topic and the topic
I liked the most . Module 2 explains about the story telling in design thinking . Storytelling
is one of the important tools in designing , it ’s a fundamental part of every great brand .
Story telling is a program where human beings respond in a larger manner . Design
thinking is not only about process and questing it ’s about the people mindset which
approaches innovation . Scientist Louis Pasteur says that “ Chance favors only the
prepared mind ” . The technique used for story telling is learning mindset , broad
repertoire and customer empathy . Stories are how human describe their behaviors ,
actions , emotions and thoughts . Manj wants to bring new technology in driving car to
his elderly parents so that they can independent in their life . But the manj ’s problem is
that his parents do n’t believe in the technology . The idea of new technology in computer
conveying them in car is completely alien to them . Later , manj finds a new car and
thinks that this might help them trust in the technology . He innovates in such a way that
the car is self - driving and it includes a brake pedal like user founds it on a normal car .
The system adjusts these variables over required time . His father was very much
impressed with the technology , but his mother was still worried . So manj offers his
mother to take a ride around the building block to prove its safe , where his father
agrees.manj takes his parents for a trip , his father asks many questions about the car
and technology . His father uses GPS style touch screen and controls to examine the
options.manj is worried that his father might change the directions he has programmed
into the computer , but his father does n’t manage to make any of the changes . Manj
gives a car into his father ’s hand . He presses go button and car begins to move . His
father was very much happy that his son made such an technology , which helps the old
people become independent.i would a same tool next time because I learned a lot about
storytelling and understood how story telling works in human behavior .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9648 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Challenge I am a member of a group of students from an institute that works on the challenge of identifying the reason for the low level of organizational climate on the part of the workers with the aim of increasing the sense of belonging and motivation of each collaborator when developing their tasks in their area and implement a greater investment in physical spaces or in representation of time to enhance their performance in the organization . We include all the workers of the institute , from the manager or director to the cleaning workers , working hand in hand with the human resources area , which is in charge of guaranteeing an adequate and pleasant space to carry out the activities in an appropriate way , taking into account counts a valuable asset such as employee time . The solution must guarantee the well - being and motivation of the workers . Selection Projective tools such as visualization inspire to devise innovative solutions allowing to visualize that need that the client wants to satisfy , how they want to feel and in what way they could achieve it through closeness , generating an empathy between both parties . This tool was selected because we generate a brainstorm allowing a connection that promotes informal communication and generates confidence to express the moments , places and activities that enhance the motivation of workers when carrying out their positions . Application The first step to know the internal situation was to carry out an interview where those in charge of the human resources area participated to know the management in each job of the different departments of the organization and how close they were between them , the second step was to observe the quality time that each worker spent carrying out their work , as a third step we generated an empathy map based on the interviews previously carried out , answering questions such as ¿ what does the consumer ? ¿ What think and feel ? ¿ That hears ? What hurts ? What does it say and do ? What do you see ? And what do you win ? As the fourth and final step , brainstorming was created to devise how we could meet the need to generate results with the triple line of results , managing to identify the reason why the sense of belonging of each worker is less compared to other aspects that are positive in the organization . Insight Our work team managed to identify two aspects that prevented a work environment at the level of the other items that make up the area . There are workers who limit themselves to providing their service and do not feel part of the organizational community and a lack of communication and trust between managers and collaborators , it is incredible how we manage to understand through design thinking the need to create trust to generate a feeling of belonging to the place where I dedicated part of my time and thus be able to give all the potential in the activity and service that I carry out , the creation of physical spaces with green and pleasant areas so that workers would like to
spend more time in them and allow socialization spaces where knowledge and ways of carrying out activities are shared among colleagues to generate mental maps and provide tools to the people who attend , taking into account the new ideas that arise over time and highlighting the work of those involved in them . solve the problem in a large percentage . Approach The next time the visualization tool is implemented , the time invested in interviews would be exchanged for more field work and closer contact with the parties involved to understand how the processes are applied and the different jobs are developed to achieve a more connected connection wide in activities .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Challenge I am a member of a group of students from an institute that works on the challenge of identifying the reason for the low level of organizational climate on the part of the workers with the aim of increasing the sense of belonging and motivation of each collaborator when developing their tasks in their area and implement a greater investment in physical spaces or in representation of time to enhance their performance in the organization . We include all the workers of the institute , from the manager or director to the cleaning workers , working hand in hand with the human resources area , which is in charge of guaranteeing an adequate and pleasant space to carry out the activities in an appropriate way , taking into account counts a valuable asset such as employee time . The solution must guarantee the well - being and motivation of the workers . Selection Projective tools such as visualization inspire to devise innovative solutions allowing to visualize that need that the client wants to satisfy , how they want to feel and in what way they could achieve it through closeness , generating an empathy between both parties . This tool was selected because we generate a brainstorm allowing a connection that promotes informal communication and generates confidence to express the moments , places and activities that enhance the motivation of workers when carrying out their positions . Application The first step to know the internal situation was to carry out an interview where those in charge of the human resources area participated to know the management in each job of the different departments of the organization and how close they were between them , the second step was to observe the quality time that each worker spent carrying out their work , as a third step we generated an empathy map based on the interviews previously carried out , answering questions such as ¿ what does the consumer ? ¿ What think and feel ? ¿ That hears ? What hurts ? What does it say and do ? What do you see ? And what do you win ? As the fourth and final step , brainstorming was created to devise how we could meet the need to generate results with the triple line of results , managing to identify the reason why the sense of belonging of each worker is less compared to other aspects that are positive in the organization . Insight Our work team managed to identify two aspects that prevented a work environment at the level of the other items that make up the area . There are workers who limit themselves to providing their service and do not feel part of the organizational community and a lack of communication and trust between managers and collaborators , it is incredible how we manage to understand through design thinking the need to create trust to generate a feeling of belonging to the place where I dedicated part of my time and thus be able to give all the potential in the activity and service that I carry out , the creation of physical spaces with green and pleasant areas so that workers would like to
spend more time in them and allow socialization spaces where knowledge and ways of carrying out activities are shared among colleagues to generate mental maps and provide tools to the people who attend , taking into account the new ideas that arise over time and highlighting the work of those involved in them . solve the problem in a large percentage . Approach The next time the visualization tool is implemented , the time invested in interviews would be exchanged for more field work and closer contact with the parties involved to understand how the processes are applied and the different jobs are developed to achieve a more connected connection wide in activities .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20340 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example reflection : Mind Mapping tool Challenge I took assignment as product Manager for a B2B industrial manufacturing company within a small newly created business unit aiming at launching new products in a more innovative way compared to the legacy products of the company . These products were for B2C or B2B2C. My task was to launch a new residential battery for homeowners . We have gathered a great deal of data from market analysts , homeowners willing to be more independent in their use of electricity , and equipment installers . In addition , I also discussed extensively with our internal stakeholders which are mainly R&D , Manufacturing and supply chain , Marketing , Sales , and the management , and I discovered that even though all agreed on the opportunity at stake to launch a new offering in the market , all had divergent views on the job to be done by the product . Intense debates to align the vision among the stakeholders only led to more time wasted in endless meetings . Selection and application I needed a tool which would unequivocally transform the data we had into clear insights and solid patterns so that all stakeholders could align on the features of the product to be launched . Mind mapping sounded like the adequate tool because it looks for patterns and insights in a large quantity of data that are collected during the exploration of what the current reality is . The goal is to establish criteria for the what - if idea generation phase . In addition , mind mapping is an engaging tool as it allows for all to visualize what is happening in the mind of the customers , and the stakeholders as well . It forces the participants to explain with images , not just words , how they see the features of the product meeting the unarticulated needs of the customers . Insights Each stakeholder drew the ecosystem in an A3 clipboard in which our product will evolve from the development phase to the manufacturing , to the launch , to the installation at homeowner site , to the broad ways of which the user will consume the product . Then all the A3 posters would be displayed at the walls of a large meeting rooms , allowing for all the participants to walk see and reflect on the minds of their peers . A lot of “ aha ” moments occurred during this phase as misunderstandings and misinterpretations of someone else thinking was not possible anymore . I was surprised about how building blocks fell in place , and how easy now it was possible to identify and agree upon the insights and their consequences in the design and manufacturing of the product . For instance , the installers drew our attention to the fact that they wanted a product that could be installed with one or maximum two person and within 2 hours . What was important to them was the need to have minimum installation costs and the avoidance of too much qualified technicians for the installation as it increased the costs . This insight had a direct impact in the way we would design and manufacture the product . Looking at customers ’ expectations , we also realized that their needs were not static but evolutive . Whatever product we ’d provide should be upgradable in term of capacity of
electricity storage to cater for growing electricity consumption ( e.g when the family grows in number ) and in term of power delivered ( e.g when the family purchase an electric vehicle and wants to charge the car using the home battery at night ) . I wish I had a design thinking mindset from the beginning of my journey in the launch of this product . I would have wasted less time convincing stakeholders about a common vision . Most importantly , using the other tools at my disposal I would have probably designed a better product and have enjoyed all the launching phases as I enjoyed the mind mapping phase .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example reflection : Mind Mapping tool Challenge I took assignment as product Manager for a B2B industrial manufacturing company within a small newly created business unit aiming at launching new products in a more innovative way compared to the legacy products of the company . These products were for B2C or B2B2C. My task was to launch a new residential battery for homeowners . We have gathered a great deal of data from market analysts , homeowners willing to be more independent in their use of electricity , and equipment installers . In addition , I also discussed extensively with our internal stakeholders which are mainly R&D , Manufacturing and supply chain , Marketing , Sales , and the management , and I discovered that even though all agreed on the opportunity at stake to launch a new offering in the market , all had divergent views on the job to be done by the product . Intense debates to align the vision among the stakeholders only led to more time wasted in endless meetings . Selection and application I needed a tool which would unequivocally transform the data we had into clear insights and solid patterns so that all stakeholders could align on the features of the product to be launched . Mind mapping sounded like the adequate tool because it looks for patterns and insights in a large quantity of data that are collected during the exploration of what the current reality is . The goal is to establish criteria for the what - if idea generation phase . In addition , mind mapping is an engaging tool as it allows for all to visualize what is happening in the mind of the customers , and the stakeholders as well . It forces the participants to explain with images , not just words , how they see the features of the product meeting the unarticulated needs of the customers . Insights Each stakeholder drew the ecosystem in an A3 clipboard in which our product will evolve from the development phase to the manufacturing , to the launch , to the installation at homeowner site , to the broad ways of which the user will consume the product . Then all the A3 posters would be displayed at the walls of a large meeting rooms , allowing for all the participants to walk see and reflect on the minds of their peers . A lot of “ aha ” moments occurred during this phase as misunderstandings and misinterpretations of someone else thinking was not possible anymore . I was surprised about how building blocks fell in place , and how easy now it was possible to identify and agree upon the insights and their consequences in the design and manufacturing of the product . For instance , the installers drew our attention to the fact that they wanted a product that could be installed with one or maximum two person and within 2 hours . What was important to them was the need to have minimum installation costs and the avoidance of too much qualified technicians for the installation as it increased the costs . This insight had a direct impact in the way we would design and manufacture the product . Looking at customers ’ expectations , we also realized that their needs were not static but evolutive . Whatever product we ’d provide should be upgradable in term of capacity of
electricity storage to cater for growing electricity consumption ( e.g when the family grows in number ) and in term of power delivered ( e.g when the family purchase an electric vehicle and wants to charge the car using the home battery at night ) . I wish I had a design thinking mindset from the beginning of my journey in the launch of this product . I would have wasted less time convincing stakeholders about a common vision . Most importantly , using the other tools at my disposal I would have probably designed a better product and have enjoyed all the launching phases as I enjoyed the mind mapping phase .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22356 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Storytelling
Challenge & Selection This is Anna , 21 years old , born in Bonn as a single child in mid class family . Anna left Bonn to study biochemistry in Berlin when she was 19 years old . Since then she has to deal with her own budged . She wants to know how to make her basic monthly balance sheet , and also wondering about financial investment tools . At the moment she receives a state student loan , and also , she wants to find a way to make a plan to pay it back in near future . Besides , she heard about income tax reimburse , yet she does not know how and what to do . So , how can we help Anna in 21st century to make her
comfortable with her financial freedom . Application In order to address Anna ’s needs , we develop an online app is called “ Easy Money ” . This mobile app is easy to use and deeply user intuitive . Easy Money offers Anna full privacy as well by our advance block chain data cryptic technology . All she needs to download her app from app store , and follow easy steps to create her profile . Easy Money can offer her a simple daily , weekly , monthly , and annual projections of her expenses and incomes in simple and joyful graphic based illustrations . Anna can gain the advantage of this picture to see her budged plan explicitly . By this way , she can see how much money she can spare for her dream travel to Indonesia as well … Easy Money also offer her an online tax declaration tool that she can easily make her income tax reimbursement . As she earns modest level of salary as a part time student , she is more than happy to receive back some cash from her paid taxes . But this is not all about what Easy Money can offer her ! App can also provide her a designed learning material about finance , what we called Finance 101 , with 4 min concise YouTube video lectures to teach her step by step how an individual finance can be taken care . Here Anna can enjoy learning all possible investing methods like stock market , option trade , bonds , currency exchange , investment funds , interest rates , balance sheets , dividends , price per share ratios and so on … Insight & Approach Here I use story telling approach to use an ideation strategy . Defining my example Anna and her life help me to understand what she needs . Then thinking about a solution to address her problem was very straight forward . Making a human centric design thinking approach with empathy and sympathy is essential to help people . In this example I proposed an online app which she could use to make and plan her tight budged , helping her to gain more money by making her tax reimbursement , and perhaps saving enough money to follow her dream over the sea travel . Moreover , she can follow short and joyful , simple Finance 101 YouTube videos
to gain more insight about investment . All in all , Easy Money app could have a direct impact on her daily life in such positive ways . As we are missing prototyping and testing for this app in real life , this iteration process now is lagging behind . That part would be also as insightful as application step to see how app could work in real hands as a basic initial draft to iterate user experience to develop this app for the best of user needs and their comfort .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Storytelling
Challenge & Selection This is Anna , 21 years old , born in Bonn as a single child in mid class family . Anna left Bonn to study biochemistry in Berlin when she was 19 years old . Since then she has to deal with her own budged . She wants to know how to make her basic monthly balance sheet , and also wondering about financial investment tools . At the moment she receives a state student loan , and also , she wants to find a way to make a plan to pay it back in near future . Besides , she heard about income tax reimburse , yet she does not know how and what to do . So , how can we help Anna in 21st century to make her
comfortable with her financial freedom . Application In order to address Anna ’s needs , we develop an online app is called “ Easy Money ” . This mobile app is easy to use and deeply user intuitive . Easy Money offers Anna full privacy as well by our advance block chain data cryptic technology . All she needs to download her app from app store , and follow easy steps to create her profile . Easy Money can offer her a simple daily , weekly , monthly , and annual projections of her expenses and incomes in simple and joyful graphic based illustrations . Anna can gain the advantage of this picture to see her budged plan explicitly . By this way , she can see how much money she can spare for her dream travel to Indonesia as well … Easy Money also offer her an online tax declaration tool that she can easily make her income tax reimbursement . As she earns modest level of salary as a part time student , she is more than happy to receive back some cash from her paid taxes . But this is not all about what Easy Money can offer her ! App can also provide her a designed learning material about finance , what we called Finance 101 , with 4 min concise YouTube video lectures to teach her step by step how an individual finance can be taken care . Here Anna can enjoy learning all possible investing methods like stock market , option trade , bonds , currency exchange , investment funds , interest rates , balance sheets , dividends , price per share ratios and so on … Insight & Approach Here I use story telling approach to use an ideation strategy . Defining my example Anna and her life help me to understand what she needs . Then thinking about a solution to address her problem was very straight forward . Making a human centric design thinking approach with empathy and sympathy is essential to help people . In this example I proposed an online app which she could use to make and plan her tight budged , helping her to gain more money by making her tax reimbursement , and perhaps saving enough money to follow her dream over the sea travel . Moreover , she can follow short and joyful , simple Finance 101 YouTube videos
to gain more insight about investment . All in all , Easy Money app could have a direct impact on her daily life in such positive ways . As we are missing prototyping and testing for this app in real life , this iteration process now is lagging behind . That part would be also as insightful as application step to see how app could work in real hands as a basic initial draft to iterate user experience to develop this app for the best of user needs and their comfort .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11262 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Challenge
I am an academic analyst for a non - profit trying to launch a coding bootcamp in order to help trainees get a better job in a tech career . The challenge is to re - launch the bootcamp in 2021 , after two years of unsuccessfully having had other iterations of the bootcamp that had huge drop - out rates and no hires .
Selection
I used several tools from the design thinking process , but I choose to focus on the learning launch because we already have a bootcamp program that we will continue to make adjustments to , based on input from our students . Throughout some of the changes implemented thanks to benchmarking and other research , we have already tweaked some parts of the learning experience with positive results , however , we will continue to test more solutions in order to come up with a better learning experience for all of the stakeholders .
Application
The first launch was a four - year program , intended to compete but also offer as much preparation as a university education . We learned halfway through the program that this approach was too slow and costly , so we decided to reduce the duration to 18 months . On this second iteration , we observed that the traditional learning methods would not bring the results we wanted in the set time frame , but we learned of other successful bootcamp programs that were achieving incredible results in 6 months , so after some more research and benchmarking , we are planning on releasing a third launch based on a completely different learning method and we have also shifted our target users .
Insight
The most valuable insight from these learning launches has been the fact that , when it comes to the tech and learning sector , you ca n’t really afford to invest so many resources without test - driving them first . Waiting 4 years or even 18 months is just way too much to find out where are we making mistakes and fine tune it , so we looked to other organizations who were doing the same and in doing so , realised that when it comes to innovation , leaner is better , which is what we will try to go for in this third launch .
Approach
What I would do differently next time is that I would probably , from the get go , use design thinking or strategic design to figure out exactly the product / service that both our users need and stands out . This would involve doing some more research / benchmarking and involving a larger number of stakeholds from the very beginning . We already have some experience and luckily have lived to tell the tale , but even applying just a little of design thinking has really helped us to such a great extent , that at least I personally would n’t hesitate to use this approach again when in much need of innovation .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Challenge
I am an academic analyst for a non - profit trying to launch a coding bootcamp in order to help trainees get a better job in a tech career . The challenge is to re - launch the bootcamp in 2021 , after two years of unsuccessfully having had other iterations of the bootcamp that had huge drop - out rates and no hires .
Selection
I used several tools from the design thinking process , but I choose to focus on the learning launch because we already have a bootcamp program that we will continue to make adjustments to , based on input from our students . Throughout some of the changes implemented thanks to benchmarking and other research , we have already tweaked some parts of the learning experience with positive results , however , we will continue to test more solutions in order to come up with a better learning experience for all of the stakeholders .
Application
The first launch was a four - year program , intended to compete but also offer as much preparation as a university education . We learned halfway through the program that this approach was too slow and costly , so we decided to reduce the duration to 18 months . On this second iteration , we observed that the traditional learning methods would not bring the results we wanted in the set time frame , but we learned of other successful bootcamp programs that were achieving incredible results in 6 months , so after some more research and benchmarking , we are planning on releasing a third launch based on a completely different learning method and we have also shifted our target users .
Insight
The most valuable insight from these learning launches has been the fact that , when it comes to the tech and learning sector , you ca n’t really afford to invest so many resources without test - driving them first . Waiting 4 years or even 18 months is just way too much to find out where are we making mistakes and fine tune it , so we looked to other organizations who were doing the same and in doing so , realised that when it comes to innovation , leaner is better , which is what we will try to go for in this third launch .
Approach
What I would do differently next time is that I would probably , from the get go , use design thinking or strategic design to figure out exactly the product / service that both our users need and stands out . This would involve doing some more research / benchmarking and involving a larger number of stakeholds from the very beginning . We already have some experience and luckily have lived to tell the tale , but even applying just a little of design thinking has really helped us to such a great extent , that at least I personally would n’t hesitate to use this approach again when in much need of innovation .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17794 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge :
To design and develop an idea for decreasing the rate of return owing to sizing issues for online clothing retailing platforms . To meet the requirements , learning launch tool was implemented .
Hypothesis :
To provide the right fit clothing for consumers looking for online shopping .
Assumption :
Value creation
Customer perspective Data
1 ) Digital penetration is high ; therefore , market has high potential for growth
o Men does less online shopping but the market is increasing due to the increasing awareness and customer satisfaction . More trendy sites are coming up catering to the latest fashions trends which make it attractive for buyers these days
o Women buyers are more frequent . Also , high sales per transaction
o Children wear also holds substantial portfolio – buyers are mothers
2 ) Return rates are high which indicates customers dissatisfaction due to absence of trial mechanism
o In the men 's segment the return rate is low , but sizing returns is the major issue o In the women ’s segment the return rate is high and sizing issue is the major issue , also
color is not same as the image , or fit is different , etc .
o In the Children ’s segment the return rate owning to sizing is not a major issue , only
quality matters for the parent buyers
3 ) Sizing charts are not user friendly to provide right fit clothing
o Indian market does not have their own sizing chart and lends it from European , US or
other such markets which does not always fit the Indian body shape
o Alternate feasible methods are not available for digital market to cater sizing needs o Current online market uses sizing chart and data analytics to give the best fit using user ’s
past buying trends , since sizing chart is at default : the analytics is at default
Key assumption derived : Working on men ’s collection will be easier to start with and enter the market . Eventually women ’s collection range can be taken up which is mire varied and rigorous
Co - creation :
Key stakeholders
• Active consumers of online garment shopping
• Consumers who are willing to buy but do not choose to buy due to various reasons like skepticisms on quality issues etc .
• Active sellers selling on these platforms
• Impact on sellers due to returns
Key assumption derived : To attain fit similar to what one gets from tailor - made , unique for each individual .
Ideation :
1 . Send tailors 2 . Self - tailoring video instructions and ask user ’s input 3 . Ask user to send sample garments 4 . Use innovative technology to get user ’s measurement using user ’s pictures .
Proceeding with option 4
Key assumptions : for option 4
• Is designing a manual algorithm which will take measurement with low standard deviation possible ?
• What are the requirements to translate that to the digital model ? Does the infrastructure exist or can be created ?
• If the above two assumptions are met with , take stakeholders feedback in terms of ease of implementation , scalability , privacy and various other factors .
Design testing :
• Algorithm built in tandem with users , tailors , keeping in mind various body parameters
• Digital model built to translate algorithm into reality by capturing picture using smartphones
• Stakeholders feedback taken on various parameters on ease of use , privacy etc .
Results
Designing manual algorithm : Yes , possible
Translation into digital model ; Sufficient for launch
Stakeholder ’s feedback : Negative
Therefore , work needs to be done on technological infrastructure to counter the negative feedbacks .
Approach : The same tool can be used next time since in a short span of time the tool helped to gain key insight across all variables involved . It also helped to identify the key areas to work upon , bringing one step closer to the solution .
Thank you !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge :
To design and develop an idea for decreasing the rate of return owing to sizing issues for online clothing retailing platforms . To meet the requirements , learning launch tool was implemented .
Hypothesis :
To provide the right fit clothing for consumers looking for online shopping .
Assumption :
Value creation
Customer perspective Data
1 ) Digital penetration is high ; therefore , market has high potential for growth
o Men does less online shopping but the market is increasing due to the increasing awareness and customer satisfaction . More trendy sites are coming up catering to the latest fashions trends which make it attractive for buyers these days
o Women buyers are more frequent . Also , high sales per transaction
o Children wear also holds substantial portfolio – buyers are mothers
2 ) Return rates are high which indicates customers dissatisfaction due to absence of trial mechanism
o In the men 's segment the return rate is low , but sizing returns is the major issue o In the women ’s segment the return rate is high and sizing issue is the major issue , also
color is not same as the image , or fit is different , etc .
o In the Children ’s segment the return rate owning to sizing is not a major issue , only
quality matters for the parent buyers
3 ) Sizing charts are not user friendly to provide right fit clothing
o Indian market does not have their own sizing chart and lends it from European , US or
other such markets which does not always fit the Indian body shape
o Alternate feasible methods are not available for digital market to cater sizing needs o Current online market uses sizing chart and data analytics to give the best fit using user ’s
past buying trends , since sizing chart is at default : the analytics is at default
Key assumption derived : Working on men ’s collection will be easier to start with and enter the market . Eventually women ’s collection range can be taken up which is mire varied and rigorous
Co - creation :
Key stakeholders
• Active consumers of online garment shopping
• Consumers who are willing to buy but do not choose to buy due to various reasons like skepticisms on quality issues etc .
• Active sellers selling on these platforms
• Impact on sellers due to returns
Key assumption derived : To attain fit similar to what one gets from tailor - made , unique for each individual .
Ideation :
1 . Send tailors 2 . Self - tailoring video instructions and ask user ’s input 3 . Ask user to send sample garments 4 . Use innovative technology to get user ’s measurement using user ’s pictures .
Proceeding with option 4
Key assumptions : for option 4
• Is designing a manual algorithm which will take measurement with low standard deviation possible ?
• What are the requirements to translate that to the digital model ? Does the infrastructure exist or can be created ?
• If the above two assumptions are met with , take stakeholders feedback in terms of ease of implementation , scalability , privacy and various other factors .
Design testing :
• Algorithm built in tandem with users , tailors , keeping in mind various body parameters
• Digital model built to translate algorithm into reality by capturing picture using smartphones
• Stakeholders feedback taken on various parameters on ease of use , privacy etc .
Results
Designing manual algorithm : Yes , possible
Translation into digital model ; Sufficient for launch
Stakeholder ’s feedback : Negative
Therefore , work needs to be done on technological infrastructure to counter the negative feedbacks .
Approach : The same tool can be used next time since in a short span of time the tool helped to gain key insight across all variables involved . It also helped to identify the key areas to work upon , bringing one step closer to the solution .
Thank you !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9739 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Storytelling
Challenge
It was the time I managed overseas office in Indonesia for a Japanese company . The challenge I faced was how to persuade headquarters to apply the new design of the office to enhance the working environment and more importantly productivity . At that time , the former office has been used for more than 20 years . There were tons of old documents out there that tells the inefficient old workstyle has continued over the years . Luckily , I found relocation of the office the chance to change this office environment dramatically to renew our workstyle and atmosphere filled with a growth mindset .
However , new office design was a brand new attempt for my company at that time , which means I had to persuade many of stakeholders that this is the right move . It was tough and frustrating . The biggest reason was it is almost impossible to quantify every single effect and profitability that new design will incur . I could assume how much personnel cost this project saves by calculating the working hours new workstyle and efficient environment would save , but of course , I can not avoid leaving some variables as assumptions . This means justifications of analysis are not perfect . Therefore , how to get approval from each stakeholder who has different incentives was the challenge I confronted .
Selection
This was a good example that tells the effectiveness of storytelling . At that time , I needed a tool to convince people that would not agree with logic based on the mixture of facts and opinion . Additionally , those I had to persuade were people who had never come to Indonesia , so it was even harder for them to visualise what problem and potential I feel and would like to solve . By sharing my frustration , feeling of chance , and expectation for the future , I needed to appeal to their emotion and to put them into my shoes . Storytelling seemed to be exactly the one I had to try .
Application
First , I made a storyline that describes what current problems are , what the current situation is based on , what environment I envision , and what effect I want to achieve through this project . I thought a good story has a clear storyline that tells a clear transition from one topic to another , which shows smooth flow as a whole story . Therefore , I made a good structure for the story at first . Then , I made each section more relatable for listeners by incorporating pictures and examples that are familiar to listeners in Japan . The key was how to let them think of this problem as their problem , not the problem somewhere overseas that does not affect their work . By familiarize the story for them to visualise and feel the pain , I thought I could change their attitude . Also , I tried to meet stakeholders in person as much as possible so that the story sounds more real and tangible for them . To maximise the effect of storytelling , I chose communication that strengthens human interaction .
Reflection - Storytelling
Insight
Through this project , I found two insights . First , what moves people is not logic , but emotion and compassion . Logic is surely essential , but not enough to convince everybody . Depending on the viewpoint , facts that logic is based on do not seem so , and the logic itself does not sound right sometimes . Especially in the condition that has stakeholders from different incentives and viewpoints , we need a tool that appeals to everyone ’s emotion . I realised that once everyone is on the same page emotionally , things will start to move forward .
Second , I realised that especially in a large company that has a wide variety of incentives , design thinking mindset will help innovations , even small changes , to happen more easily . Often in a large traditional company , there are strong motivations that ensure all initiatives are well controlled and well planned so that we can avoid failure . However , if we can be more risk - tolerant for innovation using a similar framework , it would be much easier to let everyone be on the same page , that generates a sense of team that tackles same issues , not a sense of defending own interests .
Approach
For the next time , I would use storytelling technique to approach people from the first touchpoint so that their entering point towards issue would be curiosity and more empathetic rather than a stakeholder making a judgement for my issue . To navigate stakeholders to have a team atmosphere also encourages them to think of critical feedback , opinion , and questions that are productive to proceed with the project . Storytelling sometimes needs patience and practice , but the effect of this method will generate much productivity when looking back .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Storytelling
Challenge
It was the time I managed overseas office in Indonesia for a Japanese company . The challenge I faced was how to persuade headquarters to apply the new design of the office to enhance the working environment and more importantly productivity . At that time , the former office has been used for more than 20 years . There were tons of old documents out there that tells the inefficient old workstyle has continued over the years . Luckily , I found relocation of the office the chance to change this office environment dramatically to renew our workstyle and atmosphere filled with a growth mindset .
However , new office design was a brand new attempt for my company at that time , which means I had to persuade many of stakeholders that this is the right move . It was tough and frustrating . The biggest reason was it is almost impossible to quantify every single effect and profitability that new design will incur . I could assume how much personnel cost this project saves by calculating the working hours new workstyle and efficient environment would save , but of course , I can not avoid leaving some variables as assumptions . This means justifications of analysis are not perfect . Therefore , how to get approval from each stakeholder who has different incentives was the challenge I confronted .
Selection
This was a good example that tells the effectiveness of storytelling . At that time , I needed a tool to convince people that would not agree with logic based on the mixture of facts and opinion . Additionally , those I had to persuade were people who had never come to Indonesia , so it was even harder for them to visualise what problem and potential I feel and would like to solve . By sharing my frustration , feeling of chance , and expectation for the future , I needed to appeal to their emotion and to put them into my shoes . Storytelling seemed to be exactly the one I had to try .
Application
First , I made a storyline that describes what current problems are , what the current situation is based on , what environment I envision , and what effect I want to achieve through this project . I thought a good story has a clear storyline that tells a clear transition from one topic to another , which shows smooth flow as a whole story . Therefore , I made a good structure for the story at first . Then , I made each section more relatable for listeners by incorporating pictures and examples that are familiar to listeners in Japan . The key was how to let them think of this problem as their problem , not the problem somewhere overseas that does not affect their work . By familiarize the story for them to visualise and feel the pain , I thought I could change their attitude . Also , I tried to meet stakeholders in person as much as possible so that the story sounds more real and tangible for them . To maximise the effect of storytelling , I chose communication that strengthens human interaction .
Reflection - Storytelling
Insight
Through this project , I found two insights . First , what moves people is not logic , but emotion and compassion . Logic is surely essential , but not enough to convince everybody . Depending on the viewpoint , facts that logic is based on do not seem so , and the logic itself does not sound right sometimes . Especially in the condition that has stakeholders from different incentives and viewpoints , we need a tool that appeals to everyone ’s emotion . I realised that once everyone is on the same page emotionally , things will start to move forward .
Second , I realised that especially in a large company that has a wide variety of incentives , design thinking mindset will help innovations , even small changes , to happen more easily . Often in a large traditional company , there are strong motivations that ensure all initiatives are well controlled and well planned so that we can avoid failure . However , if we can be more risk - tolerant for innovation using a similar framework , it would be much easier to let everyone be on the same page , that generates a sense of team that tackles same issues , not a sense of defending own interests .
Approach
For the next time , I would use storytelling technique to approach people from the first touchpoint so that their entering point towards issue would be curiosity and more empathetic rather than a stakeholder making a judgement for my issue . To navigate stakeholders to have a team atmosphere also encourages them to think of critical feedback , opinion , and questions that are productive to proceed with the project . Storytelling sometimes needs patience and practice , but the effect of this method will generate much productivity when looking back .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16875 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection : Visualization
Challenge :
The challenge at hand was to optimize the discussions we had as partners who were running a fairly small scale ecommerce business . To be more specific , it was apparent to us that we were not on the same page when it came to which products we ought to sell or the amounts in which we should purchase these items from the wholesalers . As the budget we had was always strictly limited , we needed to choose items very wisely since one wrong decision would mean roughly zero profits and moreover , high risk of irreversible loss in the particular month .
Selection :
The tool that I chose to apply and talk about is the tool of Visualization . I utilized visualization to consolidate and present my views and the relevant supporting data in a neat manner that is easy to swallow . I used parallelly placed flowcharts that illustrated the data points in a simple manner . Each flowchart was based on one of the partner ’s suggestions and hence having all of them side by side enabled us to really look at the situation from a ‘ big picture ’ perspective . One could easily see the point the other was trying to make and fusing certain ideas was easier since the whole process was divided into chunks or blocks that could conveniently be picked up and placed into another flowchart . Details such as the importance of any block could be easily highlighted and discussed and unnecessary bits could be discarded without disrupting the entire process since one could clearly see the relationship between said elements .
Application :
The process began by simply gathering data . A list was created of the 50 most sold items on various sites such as Alibaba where we usually source our inventory from . Using basic web scraping , we grabbed information regarding the items that were currently popular . After this collection of data , we calculate the overall popularity of items across the sites by merging the lists and then creating a new overall top 50 list . Similarly , such lists were also created focusing on other parameters or metrics such as the estimated projection of profit we could expect from a particular item or product by comparing the selling price on our source sites and the price our competitors were currently offering the item at . This too was done utilizing simple web scraping .
Based on this resultant data sheets , the partner would pour through the information individually and try to come up with the best distribution of products they can come up with that they believe would fetch us maximum profits . The entire process for each of the distribution would be represented using exhaustive flow charts that described the entire flow in blocks or chunks . These also included the final investment amount we would require to pay and the projected revenue and profit we could hope to gain by following a certain distribution . Since the suggestion were clearly based on concrete data , the number of arguments that occurred decreased sharply . The partners felt a sense of security knowing that the final decisions taken were fairly safe bets and this motivated them to work more diligently through the entire execution of the process .
Insight :
A few facts have become extremely clear to me after I used the tool as discussed . Human beings are visual creature in the sense they rely heavily on the visual part of things as compared to other senses . Therefore , things get very much more convenient when people can ‘ see ’ things precisely the way you want them to . In most cases , due to the fact that we as internally picture things differently as per our own intellect , understanding , past experiences , etc . there is almost
always a significant loss of information during communication due to this translation . Therefore , it makes complete sense to use visualization to try to push the ideas or points across as effectively and efficiently as possible . This improved clarity of the matter at hand leads to idea stimulation in the right direction due to decrease in unnecessary confusion as everyone is somewhat on the same page . Visualization is a core component of how communication takes place ; we capture complex things , picture the results and come up with new possibilities that would otherwise remain hidden from us .
Approach :
I am quite fascinated by how well things unfolded after we chose to use visualization . Our profits increased by an average of 9.7 percent in the last three months , and I am certain it will increase further as we grow and sharpen our process further . In the future I will try and apply the tool of mind mapping as I think that is quite closely related to visualization and will give us better overall results . As we learned in this course , mind mapping is known to be a really powerful tool a design thinker has access to . I understand that it shall help we look for patterns and extract meaningful insights so that I can come up with more effective solutions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : Visualization
Challenge :
The challenge at hand was to optimize the discussions we had as partners who were running a fairly small scale ecommerce business . To be more specific , it was apparent to us that we were not on the same page when it came to which products we ought to sell or the amounts in which we should purchase these items from the wholesalers . As the budget we had was always strictly limited , we needed to choose items very wisely since one wrong decision would mean roughly zero profits and moreover , high risk of irreversible loss in the particular month .
Selection :
The tool that I chose to apply and talk about is the tool of Visualization . I utilized visualization to consolidate and present my views and the relevant supporting data in a neat manner that is easy to swallow . I used parallelly placed flowcharts that illustrated the data points in a simple manner . Each flowchart was based on one of the partner ’s suggestions and hence having all of them side by side enabled us to really look at the situation from a ‘ big picture ’ perspective . One could easily see the point the other was trying to make and fusing certain ideas was easier since the whole process was divided into chunks or blocks that could conveniently be picked up and placed into another flowchart . Details such as the importance of any block could be easily highlighted and discussed and unnecessary bits could be discarded without disrupting the entire process since one could clearly see the relationship between said elements .
Application :
The process began by simply gathering data . A list was created of the 50 most sold items on various sites such as Alibaba where we usually source our inventory from . Using basic web scraping , we grabbed information regarding the items that were currently popular . After this collection of data , we calculate the overall popularity of items across the sites by merging the lists and then creating a new overall top 50 list . Similarly , such lists were also created focusing on other parameters or metrics such as the estimated projection of profit we could expect from a particular item or product by comparing the selling price on our source sites and the price our competitors were currently offering the item at . This too was done utilizing simple web scraping .
Based on this resultant data sheets , the partner would pour through the information individually and try to come up with the best distribution of products they can come up with that they believe would fetch us maximum profits . The entire process for each of the distribution would be represented using exhaustive flow charts that described the entire flow in blocks or chunks . These also included the final investment amount we would require to pay and the projected revenue and profit we could hope to gain by following a certain distribution . Since the suggestion were clearly based on concrete data , the number of arguments that occurred decreased sharply . The partners felt a sense of security knowing that the final decisions taken were fairly safe bets and this motivated them to work more diligently through the entire execution of the process .
Insight :
A few facts have become extremely clear to me after I used the tool as discussed . Human beings are visual creature in the sense they rely heavily on the visual part of things as compared to other senses . Therefore , things get very much more convenient when people can ‘ see ’ things precisely the way you want them to . In most cases , due to the fact that we as internally picture things differently as per our own intellect , understanding , past experiences , etc . there is almost
always a significant loss of information during communication due to this translation . Therefore , it makes complete sense to use visualization to try to push the ideas or points across as effectively and efficiently as possible . This improved clarity of the matter at hand leads to idea stimulation in the right direction due to decrease in unnecessary confusion as everyone is somewhat on the same page . Visualization is a core component of how communication takes place ; we capture complex things , picture the results and come up with new possibilities that would otherwise remain hidden from us .
Approach :
I am quite fascinated by how well things unfolded after we chose to use visualization . Our profits increased by an average of 9.7 percent in the last three months , and I am certain it will increase further as we grow and sharpen our process further . In the future I will try and apply the tool of mind mapping as I think that is quite closely related to visualization and will give us better overall results . As we learned in this course , mind mapping is known to be a really powerful tool a design thinker has access to . I understand that it shall help we look for patterns and extract meaningful insights so that I can come up with more effective solutions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21815 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping
Challenge I am an e - commerce company founder and owner in the Philippines . We have our own sales team to facilitate inquiries and orders of customers through our phone lines , Facebook page , and our website . Operating the business for more than 13 years , we gained a lot of web visits and continue to capture more customers . We realized that we need to put more members in our customer experience team to process more orders due to the high demand of our products based on the number of inquiries we received every day in all these channels . Unfortunately , the result is not parallel . Although we grew in captured audiences and inquiries , the sales figures have remained stagnant .
In order to unlock this problem , I decided to conduct a qualitative survey approach to all of our sales agents and I ’d like to know their insights as to why the numbers of our orders are not growing considering the fact that we double the number of agents in the team .
Selection and Application
To able to do this , I decided to use Mind Mapping after gathering the insights from the participants . I might say the date gathering method I use is effective . I was able to get qualified answers .
Questionnaire
1 . Are you happy with your work ?
2 . How do you find your workload ? Too much ? Too little ? Just right .
2 . What do you think is the bottleneck in your team why it can not increase the number of sales ? How can the company help ?
3 . Who do you think are your top performers ? Why them ?
4 . Are you a performer ? Why ?
5 . What ’s one thing we should stop doing ?
6 . Does anyone need performance improvement ?
7 . How can we help you to be more successful ?
8 . What do you feel and think about the recent changes ?
9 . What do I not understand about your team ?
Insight & Approach
For context , before I conducted the research , I was hoping to validate my hypothesis that adding manpower can answer our problem . Surprisingly , because of what I ’ve learned in the Design Thinking Module , this is not the solution .
From the insights that we ’ve gathered , I plan to strengthen our employee engagement and provide each member with personal training and development . This will be a holistic approach for their career and personal growth . From the data , employees appreciated the survey and felt like they were finally given a voice to share their sentiments . They felt like their work was just a routine and they have lost their motivation for why they are doing this job . It was also found in the survey that some members felt bad that we added additional members . They feel like they were not competent enough to raise the sales figures . We also need to tell them that it was not to sacrifice the quality of our customer experience and to properly handle the orders since the volumes are growing .
The alternative tool that I will use to validate the effectiveness of these findings is to create a Visualization tool . Using Visualization - using this tool , our customer and sales representatives can see where they are in the picture and how their work functions in the company ’s ecosystem .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping
Challenge I am an e - commerce company founder and owner in the Philippines . We have our own sales team to facilitate inquiries and orders of customers through our phone lines , Facebook page , and our website . Operating the business for more than 13 years , we gained a lot of web visits and continue to capture more customers . We realized that we need to put more members in our customer experience team to process more orders due to the high demand of our products based on the number of inquiries we received every day in all these channels . Unfortunately , the result is not parallel . Although we grew in captured audiences and inquiries , the sales figures have remained stagnant .
In order to unlock this problem , I decided to conduct a qualitative survey approach to all of our sales agents and I ’d like to know their insights as to why the numbers of our orders are not growing considering the fact that we double the number of agents in the team .
Selection and Application
To able to do this , I decided to use Mind Mapping after gathering the insights from the participants . I might say the date gathering method I use is effective . I was able to get qualified answers .
Questionnaire
1 . Are you happy with your work ?
2 . How do you find your workload ? Too much ? Too little ? Just right .
2 . What do you think is the bottleneck in your team why it can not increase the number of sales ? How can the company help ?
3 . Who do you think are your top performers ? Why them ?
4 . Are you a performer ? Why ?
5 . What ’s one thing we should stop doing ?
6 . Does anyone need performance improvement ?
7 . How can we help you to be more successful ?
8 . What do you feel and think about the recent changes ?
9 . What do I not understand about your team ?
Insight & Approach
For context , before I conducted the research , I was hoping to validate my hypothesis that adding manpower can answer our problem . Surprisingly , because of what I ’ve learned in the Design Thinking Module , this is not the solution .
From the insights that we ’ve gathered , I plan to strengthen our employee engagement and provide each member with personal training and development . This will be a holistic approach for their career and personal growth . From the data , employees appreciated the survey and felt like they were finally given a voice to share their sentiments . They felt like their work was just a routine and they have lost their motivation for why they are doing this job . It was also found in the survey that some members felt bad that we added additional members . They feel like they were not competent enough to raise the sales figures . We also need to tell them that it was not to sacrifice the quality of our customer experience and to properly handle the orders since the volumes are growing .
The alternative tool that I will use to validate the effectiveness of these findings is to create a Visualization tool . Using Visualization - using this tool , our customer and sales representatives can see where they are in the picture and how their work functions in the company ’s ecosystem .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18143 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Final assignment Visualization
Challenge
Manchay is a poor place , located in Lima , Peru . The first time I arrived there I , immediately , realized how many children were there and also how their parents let them spend almost all the day on the street , without any worry ( because they need to work hard to earn enough money to maintain the family ) .
That was not only a risk for children , but also a waste of time , because they were full of energy , ideas and skills that were not being developed or capitalized to do something in favour of theirselfs , their families or , even , their community .
That is why some friends and I decided to start a project to generate a change , but we did not want a project designed by us , we wanted to motivate people to design and manage their own one .
Selection
Visualization is , I regard , the essential tool of Design Thinking , because is the one who let us to realize the complexity of the situation we are facing and also the one who let us to identify that details which can make the difference in our proposal . Visualization tools take us to apprehending the challenge , transforming it we perceive into something that can be seen , can be “ touched ” and , finally , improved .
I chose this for my challenge , because , as the designer Janine Ma says , visualization also helps to make sure that all people has understood the same . And it is particularly important on my challenge , because what I finally wanted is that people of Manchay assumed the leadership of the solution we created together , so I needed that everybody can realized the whole situation and its wealth , improvement opportunities and complexity .
Application
To start , I spent a week taking pictures of the place , of the kids , adults and also of the physical space . Then , I also asked everybody to write or draw on a paper wall what they want for theirselfs and for their community . And , finally , I asked them to say why they thought they could not achieve their goals .
Some days after , I asked people to come and order all the material I have collected before , making groups based on similiarity . Pictures showed how lonely children were and how they spent many hours getting bored on the street . Other pictures showed how dirty the place was and how it had a lot of spaces full of garbage . Also we , surprisingly , discovered that kids and
adults wanted exactly the same : a healthy place with happy people , working and having fun together . And also they both did not know what to do to achieve their goals and felt they do not have enough money to do anything .
At the end of the journal , the material was divided in three groups : Reality – Dreams – Obstacles to overcome . On one side , the original situation and things to improve ( public
cleaning , children loneliness , etc . ) . In the middle , all they want for their lifes . And on the last side , a list of things to be changed .
I am totally sure it works , because this overview of the situation allowed everybody to know what their peers want and , therefore , to realized that , as a community , exist a common goal . And , specially , helped us to make connections and understand , deeply , the situation and be able to propose solutions ( that all the time was in front of us ) .
Insight
During the process , I have learnt that visualization contributes to share our ideas and knowledge and to articulate it with others ’ . That is the reason why I think this process is not only to “ see ” or understand something , it is also about creation , it is about creating a richer common vision .
I also appreciate how useful this tool could be . Given that it is based on graphics and schemes , it is suitable for everybody – kids , teenagers , adults , adults who can not read or write and others- .
Approach
The next time , for similar purposes , I am quite sure that I will select the same tool , because
it made people to touch their problems and also its solution , to take their problems , fears ,
dreams and , over all , their opportunities for change down to the earth . But what I would
change is the way I used it . I would not ask people to write or draw their thinkings , I would
ask also to talk about them , so they can organize and recognize some topics better .
Victoria Horton
Lima , Peru
| EMAIL:
ID_NUM:
NAME_STUDENT: Victoria Horton
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Final assignment Visualization
Challenge
Manchay is a poor place , located in Lima , Peru . The first time I arrived there I , immediately , realized how many children were there and also how their parents let them spend almost all the day on the street , without any worry ( because they need to work hard to earn enough money to maintain the family ) .
That was not only a risk for children , but also a waste of time , because they were full of energy , ideas and skills that were not being developed or capitalized to do something in favour of theirselfs , their families or , even , their community .
That is why some friends and I decided to start a project to generate a change , but we did not want a project designed by us , we wanted to motivate people to design and manage their own one .
Selection
Visualization is , I regard , the essential tool of Design Thinking , because is the one who let us to realize the complexity of the situation we are facing and also the one who let us to identify that details which can make the difference in our proposal . Visualization tools take us to apprehending the challenge , transforming it we perceive into something that can be seen , can be “ touched ” and , finally , improved .
I chose this for my challenge , because , as the designer Janine Ma says , visualization also helps to make sure that all people has understood the same . And it is particularly important on my challenge , because what I finally wanted is that people of Manchay assumed the leadership of the solution we created together , so I needed that everybody can realized the whole situation and its wealth , improvement opportunities and complexity .
Application
To start , I spent a week taking pictures of the place , of the kids , adults and also of the physical space . Then , I also asked everybody to write or draw on a paper wall what they want for theirselfs and for their community . And , finally , I asked them to say why they thought they could not achieve their goals .
Some days after , I asked people to come and order all the material I have collected before , making groups based on similiarity . Pictures showed how lonely children were and how they spent many hours getting bored on the street . Other pictures showed how dirty the place was and how it had a lot of spaces full of garbage . Also we , surprisingly , discovered that kids and
adults wanted exactly the same : a healthy place with happy people , working and having fun together . And also they both did not know what to do to achieve their goals and felt they do not have enough money to do anything .
At the end of the journal , the material was divided in three groups : Reality – Dreams – Obstacles to overcome . On one side , the original situation and things to improve ( public
cleaning , children loneliness , etc . ) . In the middle , all they want for their lifes . And on the last side , a list of things to be changed .
I am totally sure it works , because this overview of the situation allowed everybody to know what their peers want and , therefore , to realized that , as a community , exist a common goal . And , specially , helped us to make connections and understand , deeply , the situation and be able to propose solutions ( that all the time was in front of us ) .
Insight
During the process , I have learnt that visualization contributes to share our ideas and knowledge and to articulate it with others ’ . That is the reason why I think this process is not only to “ see ” or understand something , it is also about creation , it is about creating a richer common vision .
I also appreciate how useful this tool could be . Given that it is based on graphics and schemes , it is suitable for everybody – kids , teenagers , adults , adults who can not read or write and others- .
Approach
The next time , for similar purposes , I am quite sure that I will select the same tool , because
it made people to touch their problems and also its solution , to take their problems , fears ,
dreams and , over all , their opportunities for change down to the earth . But what I would
change is the way I used it . I would not ask people to write or draw their thinkings , I would
ask also to talk about them , so they can organize and recognize some topics better .
Victoria Horton
Lima , Peru
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Victoria Horton"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 6124 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking Reflection – Learning Launch
Challenge I work for a professional services organization which develops and implements software solutions for clients . Our project managers ( PMs ) , who are not centralized into a Project Management Office , lead our teams and responsible for the successful delivery of solutions for our clients . We have good project management tools but not a consistent onboarding or training process for new PMs . Their training is ad hoc and dependent on their hiring manager , the hiring manager 's knowledge , and the time they have available for onboarding . And , as a result , new PMs may not be adequately prepared to successfully lead client engagements and may not be aware of the tools that are available or how to use them . Selection We selected the learning launch tool ( as described by Sven Ca in the Week 4 video , Learning Launch Tool ) and outlined the following : • Hypothesis : Newly hired PMs in our organization receive inconsistent and incomplete onboarding .
• Idea ( including specific group , need , and idea to meet the need ): Newly hired PMs ( in addition to our projects and our clients ) would benefit from a more structured training process .
• Better than current alternatives : We believed structured onboarding would be than the current state , due to feedback from recently hired PMs , including : o PMs felt they were left to themselves to figure out how to lead projects o PMs were aware that PM tools were available but did not know how / when to use them o PM onboarding varied greatly depending on hiring manager
Application We organized a team to interview recent hires ( minimum of 5 ) and conducted " ride - alongs " to observe their day - to - day and any gaps in knowledge . Using data gathered during that process , we designed training for newly hired PMs and conducted it with a subset of new hires . We gathered feedback from the participants , asking them if they felt the training covered what they needed to know to lead teams and projects , where there were gaps , etc . Based on their feedback , we iterated on the training -- making updates and filling gaps , where needed -- and rolled out the training to other recent new hires . Insight During the interviews , ride - alongs , and initial learning launch , we gained feedback that confirmed assumptions about what was not working in our onboarding process . However , we also gained unexpected feedback about what was working . This reinforced the value of testing a hypothesis , soliciting input from a group , to be able to get around personal bias .
Approach The learning launch approach worked well for us . We were able to get feedback quickly , make changes to the training , and roll it out to additional participants . In subsequent surveys , the PMs who participated in the training sessions indicated they felt better able to lead project teams , use the available tools , and successfully deliver for our clients . If we were to augment this effort in the future , I would suggest that we consider mind - mapping as a tool , to increase the input from additional stakeholders such as project team members , hiring managers , etc . , in addition to the input we have received from project managers themselves .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking Reflection – Learning Launch
Challenge I work for a professional services organization which develops and implements software solutions for clients . Our project managers ( PMs ) , who are not centralized into a Project Management Office , lead our teams and responsible for the successful delivery of solutions for our clients . We have good project management tools but not a consistent onboarding or training process for new PMs . Their training is ad hoc and dependent on their hiring manager , the hiring manager 's knowledge , and the time they have available for onboarding . And , as a result , new PMs may not be adequately prepared to successfully lead client engagements and may not be aware of the tools that are available or how to use them . Selection We selected the learning launch tool ( as described by Sven Ca in the Week 4 video , Learning Launch Tool ) and outlined the following : • Hypothesis : Newly hired PMs in our organization receive inconsistent and incomplete onboarding .
• Idea ( including specific group , need , and idea to meet the need ): Newly hired PMs ( in addition to our projects and our clients ) would benefit from a more structured training process .
• Better than current alternatives : We believed structured onboarding would be than the current state , due to feedback from recently hired PMs , including : o PMs felt they were left to themselves to figure out how to lead projects o PMs were aware that PM tools were available but did not know how / when to use them o PM onboarding varied greatly depending on hiring manager
Application We organized a team to interview recent hires ( minimum of 5 ) and conducted " ride - alongs " to observe their day - to - day and any gaps in knowledge . Using data gathered during that process , we designed training for newly hired PMs and conducted it with a subset of new hires . We gathered feedback from the participants , asking them if they felt the training covered what they needed to know to lead teams and projects , where there were gaps , etc . Based on their feedback , we iterated on the training -- making updates and filling gaps , where needed -- and rolled out the training to other recent new hires . Insight During the interviews , ride - alongs , and initial learning launch , we gained feedback that confirmed assumptions about what was not working in our onboarding process . However , we also gained unexpected feedback about what was working . This reinforced the value of testing a hypothesis , soliciting input from a group , to be able to get around personal bias .
Approach The learning launch approach worked well for us . We were able to get feedback quickly , make changes to the training , and roll it out to additional participants . In subsequent surveys , the PMs who participated in the training sessions indicated they felt better able to lead project teams , use the available tools , and successfully deliver for our clients . If we were to augment this effort in the future , I would suggest that we consider mind - mapping as a tool , to increase the input from additional stakeholders such as project team members , hiring managers , etc . , in addition to the input we have received from project managers themselves .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13590 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Akram Akram Reflection – Learning Launch Tool Challenge As a business analyst in my organizations , my/ our challenge is to improve service level ( SLA ) our operation process in order to to increase customer satisfaction . The project scope includes developing or creating new business processes and its project involve operation team , IT team and marketing teams . The project is limited to internal resources ( budget and employee time ) . Main problems is ineffective and inefficient the workflow . Selection we decide to use the learning launch tool because it is an experiment to quickly test our idea so we can explore which idea will give best result . Application Our first learning launch , we focused to test our new business process . We expected every team member could do their jobs follow the new workflow . And the second learning launch we test how the new workflow can improve our service level . Insight By applying the learning launch tool . We could test our new concept and our assumptions . The result is we could implement our new workflow , not just an idea and assumption . Approach The learning launch is suitable for our team , because we needs to test our idea and our assumption so we can review and improve the concept before its full implementation
| EMAIL:
ID_NUM:
NAME_STUDENT: Akram Akram
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Akram Akram Reflection – Learning Launch Tool Challenge As a business analyst in my organizations , my/ our challenge is to improve service level ( SLA ) our operation process in order to to increase customer satisfaction . The project scope includes developing or creating new business processes and its project involve operation team , IT team and marketing teams . The project is limited to internal resources ( budget and employee time ) . Main problems is ineffective and inefficient the workflow . Selection we decide to use the learning launch tool because it is an experiment to quickly test our idea so we can explore which idea will give best result . Application Our first learning launch , we focused to test our new business process . We expected every team member could do their jobs follow the new workflow . And the second learning launch we test how the new workflow can improve our service level . Insight By applying the learning launch tool . We could test our new concept and our assumptions . The result is we could implement our new workflow , not just an idea and assumption . Approach The learning launch is suitable for our team , because we needs to test our idea and our assumption so we can review and improve the concept before its full implementation
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Akram Akram"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11487 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | CHALLENGE
The challenges will be faced in every step of design thinking and product innovation . No step will be as easy as it looks . For my product the design only took a long time where still the selection approach and planning was wrong . Design thinking consists of some particular steps which have to be followed while innovating . Any of these challenges gets missed then the whole product transmission will go wrong .
SELECTION
Product selection should be done very carefully . Product development is done and considered by a high level of individuals and is a main role character of the whole system . Assignment for the products are not only kept by the clients , but particularly in case of original thoughts . The skills potrayed by designer are to be the most used medium and long term products .
APPLICATION
Applications for the product are the fundamental things which we should work on . A design is designed to be the most effective and efficient . Application in design thinking and product innovation follows a step - by - step procedure which consists of confrontation , information , definition , creation , evaluation and descision .
ORGANIZATION
The approach aligns innovation and product development plans with the business stratergic objectives which are used to drive the portfolios . Organization and product development go hand in hand . The performance metrics should be established which align with plan .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: CHALLENGE
The challenges will be faced in every step of design thinking and product innovation . No step will be as easy as it looks . For my product the design only took a long time where still the selection approach and planning was wrong . Design thinking consists of some particular steps which have to be followed while innovating . Any of these challenges gets missed then the whole product transmission will go wrong .
SELECTION
Product selection should be done very carefully . Product development is done and considered by a high level of individuals and is a main role character of the whole system . Assignment for the products are not only kept by the clients , but particularly in case of original thoughts . The skills potrayed by designer are to be the most used medium and long term products .
APPLICATION
Applications for the product are the fundamental things which we should work on . A design is designed to be the most effective and efficient . Application in design thinking and product innovation follows a step - by - step procedure which consists of confrontation , information , definition , creation , evaluation and descision .
ORGANIZATION
The approach aligns innovation and product development plans with the business stratergic objectives which are used to drive the portfolios . Organization and product development go hand in hand . The performance metrics should be established which align with plan .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17731 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION EXAMPLE : VISUALIZATION
CHALLENGE AND SELECTION
A successful innovation begins with an accurate evaluation of what is happening in the present , therefore the tool I used was the visualization tool to focus on a certain space with a certain ecosystem of people where the client has to be carefully analyzed through the travel mapping and ethnographic analysis .
The visualization tool has been used in an automotive company in Peru " University of Campinas - Unicamp " that is dedicated to repairing cars and trucks where a set of opportunities was identified to become more competitive with respect to other companies providing an innovative service with improvements in the service performed .
APPLICATION
The automotive company " University of Campinas - Unicamp " in Peru had noticed that the times in providing a service were " dead times " for going to collect tools that were going to be used to maintain a vehicle , therefore what could take 1 hour arrived It took around 2 hours to repair a vehicle , as it was also sometimes seen that sometimes a set of tools was incomplete , therefore searching for a tool generated “ dead times ” .
A trip mapping of some clients was carried out from the moment when vehicle maintenance was needed , therefore , which caused taking your car to its vehicle maintenance , the time it took the car to be maintained and the end when the vehicle was already repaired .
It was noted that while the cars were being repaired , the clients got bored of waiting and sometimes generated a bad mood , the main reason being that when you take your car to its respective maintenance , you have most probably applied for a work permit , so you want the service to be fast , at the same time . time that you also get bored waiting and seeing how they repair your car . Then I made a graph where I focus on what the automotive company offers its customers , where the result was that it sought to provide quality service to cars without focusing on the customer who is the one who is going to return with their car .
INSIGHT AND APRROACH
Consequently , from what had been determined , we carried out the following actions in order to offer a customer - focused service :
• We carry out home pick - up of cars that need automotive maintenance , and once repaired we also leave your car at its respective address , making it unnecessary to go to a workshop to do maintenance on the car .
• We adapted a special area in the workshop where the client waits for the repair of his vehicle , this area has an entertainment room and a space for remote computer work , which makes the client feel comfortable while waiting for his car be ready .
Finally , focused on our service and our internal bone customers , our collaborators focus on preparing a small mobile workshop with all the tools necessary to perform automotive maintenance , therefore , they care about the care , order and cleaning of their
tools . I work daily so we avoid downtime due to the need for working tools as well as avoiding traveling to the workshop to find a working tool . Thus , the automotive company is improving and identifying every problem as an opportunity for improvement .
The course has been very important for my personal and professional training because it helps me see things differently , which allows me to provide quick solutions at low costs to the place where I work doing " Design Thinking " , which generates greater profitability for organizations . .
GREETINGS FROM PERU
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION EXAMPLE : VISUALIZATION
CHALLENGE AND SELECTION
A successful innovation begins with an accurate evaluation of what is happening in the present , therefore the tool I used was the visualization tool to focus on a certain space with a certain ecosystem of people where the client has to be carefully analyzed through the travel mapping and ethnographic analysis .
The visualization tool has been used in an automotive company in Peru " University of Campinas - Unicamp " that is dedicated to repairing cars and trucks where a set of opportunities was identified to become more competitive with respect to other companies providing an innovative service with improvements in the service performed .
APPLICATION
The automotive company " University of Campinas - Unicamp " in Peru had noticed that the times in providing a service were " dead times " for going to collect tools that were going to be used to maintain a vehicle , therefore what could take 1 hour arrived It took around 2 hours to repair a vehicle , as it was also sometimes seen that sometimes a set of tools was incomplete , therefore searching for a tool generated “ dead times ” .
A trip mapping of some clients was carried out from the moment when vehicle maintenance was needed , therefore , which caused taking your car to its vehicle maintenance , the time it took the car to be maintained and the end when the vehicle was already repaired .
It was noted that while the cars were being repaired , the clients got bored of waiting and sometimes generated a bad mood , the main reason being that when you take your car to its respective maintenance , you have most probably applied for a work permit , so you want the service to be fast , at the same time . time that you also get bored waiting and seeing how they repair your car . Then I made a graph where I focus on what the automotive company offers its customers , where the result was that it sought to provide quality service to cars without focusing on the customer who is the one who is going to return with their car .
INSIGHT AND APRROACH
Consequently , from what had been determined , we carried out the following actions in order to offer a customer - focused service :
• We carry out home pick - up of cars that need automotive maintenance , and once repaired we also leave your car at its respective address , making it unnecessary to go to a workshop to do maintenance on the car .
• We adapted a special area in the workshop where the client waits for the repair of his vehicle , this area has an entertainment room and a space for remote computer work , which makes the client feel comfortable while waiting for his car be ready .
Finally , focused on our service and our internal bone customers , our collaborators focus on preparing a small mobile workshop with all the tools necessary to perform automotive maintenance , therefore , they care about the care , order and cleaning of their
tools . I work daily so we avoid downtime due to the need for working tools as well as avoiding traveling to the workshop to find a working tool . Thus , the automotive company is improving and identifying every problem as an opportunity for improvement .
The course has been very important for my personal and professional training because it helps me see things differently , which allows me to provide quick solutions at low costs to the place where I work doing " Design Thinking " , which generates greater profitability for organizations . .
GREETINGS FROM PERU
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19080 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | The Challenge
I run a small marketing consultancy and some of my clients are only just entering the digital marketing space . Some have websites , but they do n’t know anything about driving traffic and lead generation . I recently landed a new client who had a small interior - decorating business and wanted to grow her client base using digital and social marketing . She had a company website but had no social media channels and personally knows nothing about digital marketing – she ’s not even on Facebook ! She wanted a digital marketing strategy to drive new business , however the challenge was that she did n’t know what that was or how it would work . In this sort of scenario , with clients such as she , it ’s hard to manage expectations ; they expect that once their platforms are set up , from day one their phone will ring off the hook and new quote requests will flood in . In addition , her media budget was very small , so organic would play an important part in the rollout of this strategy .
A segment in Angela Meyer ’s video showing a person standing up and talking about a concept , while the people in the meeting each understood it differently , perfectly illustrated the challenge with this client . I needed to get her and her whole team on the same page , to “ align ideas ” , as Meyer puts it so well .
This illustration of Meyer ’s shows how tenuous the situation was , with me thinking one thing and each member on the client ’s team , having their own interpretation of my words .
( Images copyright Design Thinking for Innovation video on visualisation tools by Angela Meyer )
Selection
It was clear that showing the client and her team content and ads that were being placed and the traffic , audience growth and engagement they were generating was pretty meaningless to them . They could n’t picture how all of these digital marketing elements came together and worked to generate new sales leads . Being highly creative people and designers in their own right , a visualisation tool seemed to be a good choice to make these ethereal digital activities tangible and concrete . I needed to take my clients beyond the language ; a visualization tool can remove the ambiguity of words , and the many meanings we can derive from them , providing instead a clear picture .
We all needed to be on the same page , as Meyer ’s illustration shows .
( Images copyright Design Thinking for Innovation video on visualisation tools by Angela Meyer )
Application
At our next meeting I gathered the client and her team and prefaced the meeting by saying that the different parts of my digital strategy all work together towards a common goal . They all agreed that the goal was to drive traffic to the website and thereby generate leads for the business . How that happened was what needed definition . “ It ’s like when you ’re designing a room , ” I told them . Immediately they started to look interested .
First , I drew a little coffee table in the middle of the page . The table was the website . I then added a sofa facing the coffee table and called that Facebook ( FB ) and a chair and called that Instagram ( IG ) . After this I added a big oval mirror and called that their social media advertising ( SMA ) . I explained the difference between organic social where people are visiting by choice ( as followers ) and are in the room , either sitting on the Facebook sofa or the Instagram chair ; and social media advertising , where people had n’t entered the room ( signed up as followers ) , but could see the room reflected in the mirror and that they also represented potential clients . I then added a big window and drew some faces looking through the window . I called this their Google Ads and told them that these were people who were searching for a room that they would like to be in , and would enter by choice . By this stage there was a lot of nodding of agreement among the team members . Then the client jumped in and said , “ You need a carpet ! ” And she took my pen and drew a line under all the elements in the picture . “ That pulls the room together . ”
I agreed and said , “ The carpet is your messaging , which gives one consistent voice across all the elements , holding the entire communication plan together . ” They all nodded . By now they were quite animated and enthusiastic .
Finally I drew a little tray on the coffee table in the middle of the room and added a teapot and cup and told them that what we wanted was for the people who sat on the sofa and the chair , or looked in from the mirror or the window , to feel so at home in this space , that they would reach out and pour themselves a cup of tea . And that moment of taking tea is when they submit a quote request on the website or pick up the phone and call the number on the contact page . Those were the qualified leads we were looking for .
Insight
This visualisation exercise made the concept tangible for the client and her team . It proved successful in two ways : firstly , the client jumped in and started to participate . She did n’t get all the way there and call it the messaging herself , but I facilitated this and gave the carpet a purpose as the message in the digital room . Secondly , once the room was completed and the idea became concrete , the team started to open up about their business , describing various elements that they had n’t mentioned prior to this exercise ; such as how they see themselves in relation to their competition , or aspects of their business they ’d like to expand on . The visualisation tool did n’t just help them understand a concept , it facilitated the generation of ideas . These ideas and insights are now proving very useful in creating content and crafting the messaging as I roll out the digital strategy . They have n’t yet led to any great lightbulb - moment innovation so far , but importantly these responses from the team and their input have helped to steer the language and tone of the communications , both on social media and search advertising . The accounts are gathering good traction and the client ’s phone is starting to ring . Tea is being served !
The insight that I gained from using the visualization tool is that the tool needs to be relevant and meaningful to the audience for it to be truly useful in describing the “ what is ” in the Design Thinking process . The picture I drew resonated with my client and her team , which in turn inspired their confidence in both the process as well as the concept . They then felt that they were in a safe space in which to explore other ideas and expand on the concepts all the while providing me with valuable ‘ ethnographic data ’ on their business .
Approach
Although I chose to use a visualisation tool , I could also have applied the same concept as a storytelling tool . In a way I did , because the process of creating the room was also telling a story . However , I think the pictorial aspect of the visualisation tool is what made it successful , and the storytelling was more like ‘ window dressing ’ .
One thing I could try doing differently next time , is to make it more of a team - decorating - the - room exercise . To encourage more participation in the process of creating that picture to inspire even
more of a sense of ownership of the outcome that might generate even more ideas and lateral thinking . However , while this client can clearly decorate a room , she and her team need my input to make the analogy work and tie it all back to their digital communications .
For my own little marketing business , this has inspired me to turn this analogue , hand - drawn visualization into a video showing the room being created , that I can use with other clients and in new - business pitches , since decorating a room is something most of my kind of clients have some familiarity with . This wo n’t resonate with every client , one of whom is a men ’s fashion watch retailer . Visualising a room would be less meaningful to him and I would need to adapt the way I use the tool so that the visuals resonate with him and his business . In this case , I could recraft the analogy in the visualisation tool to create , for example , a new trendy outfit or to build a watch .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: The Challenge
I run a small marketing consultancy and some of my clients are only just entering the digital marketing space . Some have websites , but they do n’t know anything about driving traffic and lead generation . I recently landed a new client who had a small interior - decorating business and wanted to grow her client base using digital and social marketing . She had a company website but had no social media channels and personally knows nothing about digital marketing – she ’s not even on Facebook ! She wanted a digital marketing strategy to drive new business , however the challenge was that she did n’t know what that was or how it would work . In this sort of scenario , with clients such as she , it ’s hard to manage expectations ; they expect that once their platforms are set up , from day one their phone will ring off the hook and new quote requests will flood in . In addition , her media budget was very small , so organic would play an important part in the rollout of this strategy .
A segment in Angela Meyer ’s video showing a person standing up and talking about a concept , while the people in the meeting each understood it differently , perfectly illustrated the challenge with this client . I needed to get her and her whole team on the same page , to “ align ideas ” , as Meyer puts it so well .
This illustration of Meyer ’s shows how tenuous the situation was , with me thinking one thing and each member on the client ’s team , having their own interpretation of my words .
( Images copyright Design Thinking for Innovation video on visualisation tools by Angela Meyer )
Selection
It was clear that showing the client and her team content and ads that were being placed and the traffic , audience growth and engagement they were generating was pretty meaningless to them . They could n’t picture how all of these digital marketing elements came together and worked to generate new sales leads . Being highly creative people and designers in their own right , a visualisation tool seemed to be a good choice to make these ethereal digital activities tangible and concrete . I needed to take my clients beyond the language ; a visualization tool can remove the ambiguity of words , and the many meanings we can derive from them , providing instead a clear picture .
We all needed to be on the same page , as Meyer ’s illustration shows .
( Images copyright Design Thinking for Innovation video on visualisation tools by Angela Meyer )
Application
At our next meeting I gathered the client and her team and prefaced the meeting by saying that the different parts of my digital strategy all work together towards a common goal . They all agreed that the goal was to drive traffic to the website and thereby generate leads for the business . How that happened was what needed definition . “ It ’s like when you ’re designing a room , ” I told them . Immediately they started to look interested .
First , I drew a little coffee table in the middle of the page . The table was the website . I then added a sofa facing the coffee table and called that Facebook ( FB ) and a chair and called that Instagram ( IG ) . After this I added a big oval mirror and called that their social media advertising ( SMA ) . I explained the difference between organic social where people are visiting by choice ( as followers ) and are in the room , either sitting on the Facebook sofa or the Instagram chair ; and social media advertising , where people had n’t entered the room ( signed up as followers ) , but could see the room reflected in the mirror and that they also represented potential clients . I then added a big window and drew some faces looking through the window . I called this their Google Ads and told them that these were people who were searching for a room that they would like to be in , and would enter by choice . By this stage there was a lot of nodding of agreement among the team members . Then the client jumped in and said , “ You need a carpet ! ” And she took my pen and drew a line under all the elements in the picture . “ That pulls the room together . ”
I agreed and said , “ The carpet is your messaging , which gives one consistent voice across all the elements , holding the entire communication plan together . ” They all nodded . By now they were quite animated and enthusiastic .
Finally I drew a little tray on the coffee table in the middle of the room and added a teapot and cup and told them that what we wanted was for the people who sat on the sofa and the chair , or looked in from the mirror or the window , to feel so at home in this space , that they would reach out and pour themselves a cup of tea . And that moment of taking tea is when they submit a quote request on the website or pick up the phone and call the number on the contact page . Those were the qualified leads we were looking for .
Insight
This visualisation exercise made the concept tangible for the client and her team . It proved successful in two ways : firstly , the client jumped in and started to participate . She did n’t get all the way there and call it the messaging herself , but I facilitated this and gave the carpet a purpose as the message in the digital room . Secondly , once the room was completed and the idea became concrete , the team started to open up about their business , describing various elements that they had n’t mentioned prior to this exercise ; such as how they see themselves in relation to their competition , or aspects of their business they ’d like to expand on . The visualisation tool did n’t just help them understand a concept , it facilitated the generation of ideas . These ideas and insights are now proving very useful in creating content and crafting the messaging as I roll out the digital strategy . They have n’t yet led to any great lightbulb - moment innovation so far , but importantly these responses from the team and their input have helped to steer the language and tone of the communications , both on social media and search advertising . The accounts are gathering good traction and the client ’s phone is starting to ring . Tea is being served !
The insight that I gained from using the visualization tool is that the tool needs to be relevant and meaningful to the audience for it to be truly useful in describing the “ what is ” in the Design Thinking process . The picture I drew resonated with my client and her team , which in turn inspired their confidence in both the process as well as the concept . They then felt that they were in a safe space in which to explore other ideas and expand on the concepts all the while providing me with valuable ‘ ethnographic data ’ on their business .
Approach
Although I chose to use a visualisation tool , I could also have applied the same concept as a storytelling tool . In a way I did , because the process of creating the room was also telling a story . However , I think the pictorial aspect of the visualisation tool is what made it successful , and the storytelling was more like ‘ window dressing ’ .
One thing I could try doing differently next time , is to make it more of a team - decorating - the - room exercise . To encourage more participation in the process of creating that picture to inspire even
more of a sense of ownership of the outcome that might generate even more ideas and lateral thinking . However , while this client can clearly decorate a room , she and her team need my input to make the analogy work and tie it all back to their digital communications .
For my own little marketing business , this has inspired me to turn this analogue , hand - drawn visualization into a video showing the room being created , that I can use with other clients and in new - business pitches , since decorating a room is something most of my kind of clients have some familiarity with . This wo n’t resonate with every client , one of whom is a men ’s fashion watch retailer . Visualising a room would be less meaningful to him and I would need to adapt the way I use the tool so that the visuals resonate with him and his business . In this case , I could recraft the analogy in the visualisation tool to create , for example , a new trendy outfit or to build a watch .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21224 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | from a sheet of paper to an integrated system
Challange
For a project to be approved in a factory stage , it is necessary that the product that it defines goes through the first production without serious problems . This step is the responsibility of the product engineer who coordinates a multidisciplinary team that involves the factory , quality and product development . All this work was reported on a paper slip , where the approver signed and this report was filed . As you can imagine the lessons learned , pending actions and details of the reports were sometimes lost forever . The mission was to make all this information alive for the company .
Selection
Mind mapping is a tool of choice to find patterns among a large amount of data .
To create this data we interview members from all areas involved , it was possible to identify the stress points and difficulties encountered in transporting the technology of a product from the lab bench to the factory reactor and then to the packaging . After that in a room with the main project team we set up what we would have today in terms of process and what would be ideal . We shared this information with the interviews and saw the main points to be attacked .
Insight & Approach
With the information extracted from the mind mapping it was possible to identify that the main flaw in the process was the lack of efficient communication about lessons learned . From one project to another or between different areas the lessons learned were simply kept in the experience of those who lived them and not shared as an experience with others .
We then create an intuitive , visual , practical , and routine way to pass on the lessons learned . a system integrated into the diverse areas where everyone can access and edit content and view the content of others .
It was surprising and exciting to see a cultural problem be overcome with ideas from many areas . The exercise of empathy has shown that we can change much more by simply putting ourselves in the shoes of others .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: from a sheet of paper to an integrated system
Challange
For a project to be approved in a factory stage , it is necessary that the product that it defines goes through the first production without serious problems . This step is the responsibility of the product engineer who coordinates a multidisciplinary team that involves the factory , quality and product development . All this work was reported on a paper slip , where the approver signed and this report was filed . As you can imagine the lessons learned , pending actions and details of the reports were sometimes lost forever . The mission was to make all this information alive for the company .
Selection
Mind mapping is a tool of choice to find patterns among a large amount of data .
To create this data we interview members from all areas involved , it was possible to identify the stress points and difficulties encountered in transporting the technology of a product from the lab bench to the factory reactor and then to the packaging . After that in a room with the main project team we set up what we would have today in terms of process and what would be ideal . We shared this information with the interviews and saw the main points to be attacked .
Insight & Approach
With the information extracted from the mind mapping it was possible to identify that the main flaw in the process was the lack of efficient communication about lessons learned . From one project to another or between different areas the lessons learned were simply kept in the experience of those who lived them and not shared as an experience with others .
We then create an intuitive , visual , practical , and routine way to pass on the lessons learned . a system integrated into the diverse areas where everyone can access and edit content and view the content of others .
It was surprising and exciting to see a cultural problem be overcome with ideas from many areas . The exercise of empathy has shown that we can change much more by simply putting ourselves in the shoes of others .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21460 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 1 Leonardo Torres
Reflection – Learning Launch
Challenge
In this reflection about learning launch and experimentation , I would like to tell an incident when I influenced engineering to build a particular feature . In my current role , I ’m the monetization front - end designer for our free email product .
Two weeks ago , Irina , the engineering manager , gave me some bad news , " Leonardo , I ’m sorry , but we have to remove 140x500 skyscraper ad . My engineering VP told me that the PM team would n’t mind . "
I was thinking to myself : “ Are you kidding me ? Would n’t mind ? This ad was only the 3rd most valuable ad placement on the entire site . It delivered INR 45 million in revenue per year . Who did Irina think was paying her salary ? ”
Selection
After I collected my emotions , I asked Irina , “ When are you planning to remove it ? ” She said , “ Two code sprints from now . About 6 weeks . ”
I told her , “ Can you give me three days to pull some data ? I ’d like to understand the impact of this decision . ”
After she left , I thought : what could I do ? I could have a hissy fit and complain loudly . Or I could immediately escalate to the engineering VP .
While I was tempted to go with either or both solutions , I would n’t get what I want unless I was armed with the facts . Before I figured my plan , I gave my boss Luca , a heads - up . He was n’t pleased with engineering ’s unilateral response , but he agreed with my plan .
Application
I logged into the data warehouse and pulled revenue numbers for the last 12 months . Next I asked to sales team to gauge customer reaction if we no longer made the product available . Lastly , I reached out to the VP Engineering ’s Chief of Staff to better understand why we wanted to remove the ad .
Insight
After I collected the data , I set up a meeting with Irina , Luca my boss , and Luca the VP of Engineering . The VP of Engineering reiterated his decision to remove the skyscraper ad . He maintained what I had heard earlier : the skyscraper ads were the reason why the email product ’s engagement and market share was down .
I asked him , “ Why do you think the ads impact engagement ? ”
2 Leonardo Torres
He said , “ They distract the user . ”
I replied , “ Are there times when you do n’t find the ads distracting ? ”
He said , “ Yes , when it ’s relevant to the content . Let ’s say I ’m reading an email about meeting with friends , and the ads suggest things new restaurants and bars .
So I summarized , “ So , you do n’t have a problem with ads . What you ’re really concerned about is the quality of the ads . ”
Approach
I recommended that rather than remove the ads completely , we should revisit our ad policy and make sure that we ’re serving relevant ads . We can tighten up our ad editorial processes so that low quality ads are n’t mindlessly approved by the system .
He was shocked when I told him that the ad placement generated $ 45 million in annual revenue . And he also did n’t realize that by pulling the placement , customers would pull advertising budget , primarily because it was n’t worth continuing a relationship with us , given the low ad volume and lack of attractive ad placements , relative to our competitors .
Organisation
We minimized many of the low quality teeth whitening , weight loss ads that were known for distracting tactics such as pop - ups , fake navigation , and blinking sections .
It required a lot more work on our editorial team and advertisers . Shortly after , we later found that email user engagement did go up by 6.5 % , and most importantly , we preserved $ 45 million in revenue .
| EMAIL:
ID_NUM:
NAME_STUDENT: Leonardo Torres, Irina, Leonardo, Irina, Irina, Luca, Irina, Luca, Luca, Leonardo Torres
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1 Leonardo Torres
Reflection – Learning Launch
Challenge
In this reflection about learning launch and experimentation , I would like to tell an incident when I influenced engineering to build a particular feature . In my current role , I ’m the monetization front - end designer for our free email product .
Two weeks ago , Irina , the engineering manager , gave me some bad news , " Leonardo , I ’m sorry , but we have to remove 140x500 skyscraper ad . My engineering VP told me that the PM team would n’t mind . "
I was thinking to myself : “ Are you kidding me ? Would n’t mind ? This ad was only the 3rd most valuable ad placement on the entire site . It delivered INR 45 million in revenue per year . Who did Irina think was paying her salary ? ”
Selection
After I collected my emotions , I asked Irina , “ When are you planning to remove it ? ” She said , “ Two code sprints from now . About 6 weeks . ”
I told her , “ Can you give me three days to pull some data ? I ’d like to understand the impact of this decision . ”
After she left , I thought : what could I do ? I could have a hissy fit and complain loudly . Or I could immediately escalate to the engineering VP .
While I was tempted to go with either or both solutions , I would n’t get what I want unless I was armed with the facts . Before I figured my plan , I gave my boss Luca , a heads - up . He was n’t pleased with engineering ’s unilateral response , but he agreed with my plan .
Application
I logged into the data warehouse and pulled revenue numbers for the last 12 months . Next I asked to sales team to gauge customer reaction if we no longer made the product available . Lastly , I reached out to the VP Engineering ’s Chief of Staff to better understand why we wanted to remove the ad .
Insight
After I collected the data , I set up a meeting with Irina , Luca my boss , and Luca the VP of Engineering . The VP of Engineering reiterated his decision to remove the skyscraper ad . He maintained what I had heard earlier : the skyscraper ads were the reason why the email product ’s engagement and market share was down .
I asked him , “ Why do you think the ads impact engagement ? ”
2 Leonardo Torres
He said , “ They distract the user . ”
I replied , “ Are there times when you do n’t find the ads distracting ? ”
He said , “ Yes , when it ’s relevant to the content . Let ’s say I ’m reading an email about meeting with friends , and the ads suggest things new restaurants and bars .
So I summarized , “ So , you do n’t have a problem with ads . What you ’re really concerned about is the quality of the ads . ”
Approach
I recommended that rather than remove the ads completely , we should revisit our ad policy and make sure that we ’re serving relevant ads . We can tighten up our ad editorial processes so that low quality ads are n’t mindlessly approved by the system .
He was shocked when I told him that the ad placement generated $ 45 million in annual revenue . And he also did n’t realize that by pulling the placement , customers would pull advertising budget , primarily because it was n’t worth continuing a relationship with us , given the low ad volume and lack of attractive ad placements , relative to our competitors .
Organisation
We minimized many of the low quality teeth whitening , weight loss ads that were known for distracting tactics such as pop - ups , fake navigation , and blinking sections .
It required a lot more work on our editorial team and advertisers . Shortly after , we later found that email user engagement did go up by 6.5 % , and most importantly , we preserved $ 45 million in revenue .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Leonardo Torres",
"Irina",
"Leonardo",
"Irina",
"Irina",
"Luca",
"Irina",
"Luca",
"Luca",
"Leonardo Torres"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 3885 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | CHALLENGE
I am CEO of a intercity passenger transportation busline in Mexico . Historically , our industry has not engaged in price - competitive dynamics , so busline tickets are sold typically at a fixed prices with few discounts available for the elderly and students . We had the hypothesis that offering our passengers access to lower price tickets would créate value for the customers and drive demand and sales up , as well as increase bus occupation rates . Creating a dynamic pricing system was not easy and would demand a substantial amount of investment and time , so we decided to take a design thinking approach .
SELECTION
We chose the Learning Launch tool , since we wanted to test a hypothesis , we had a bunch of assumptions ( e.g. , customers would be willing to buy round - trip instead of one - way if a discount was offered , or people would be inclined to plan their trips earlier if tickets were sold cheaper for future travel dates instead of paying full - price tickets buying the same date ) . We had some data from similar industries such as the airline industry but no data for our industry , so we wanted to test the hypothesis and assumptions fast and cheap before engaging in any system development .
APPLICATION
As professor Essen explained in his Learning Launch tool video , we followed a similar approach to testing our hypothesis . We formulated the hypothesis ( i.e. , dynamic pricing will increase number of passengers in a route ( occupation ) and yield higher revenue ( average price ticket will decrease but overall total revenue will be higher ) .
The assumptions were : there are different type of price - sensitive customers that will take advantage of discounts for buying earlier or buying round - trip tickets . Other assumption was that cannibalization for current prices would be offset by the additional passengers gained .
We selected 10 different routes to serve as pilots to target different type of customers ( leisure , work - related , college students , etc ) . We created a baseline using historic data from previous months to compare occupation , revenues and average price ticket sales .
Finally we also incorporated some in - depth interviews to customers in those routes to gain some additional insights and to corroborate or contrast with the hard data obtained from the pilots .
INSIGHT & APPROACH
We were able to gain many insights on what our customers valued and expected .
1.-We learned that the customers valued the discounts and they were willing to plan ahead in order to get the discount . We also discover interesting insights from the in - depth interviews , for example , we discover there was also a potential improvement in brand value since they felt our company was the first one in the market to care for them offering these lower price alternatives .
2.-We also learned that heavy - users valued the discounts the most , so that created a whole set of new hypothesis on how to maximize the value for these customers , including the potential
creation of a loyalty program and other new initiatives to test specifically with these type of customers .
3.-We also gained insights into optimal levels of discount based on anticipation to reduce cannibalization and achieve income growth through incremental passengers . It required a lot of iteration and constantly testing and adjusting prices to capture different responses from our customers .
4.-One of the things we would do differently next time is reduce the number of pilots . It was probably too much information and complexity to handle , so it was hard and time consuming to analyze and did not add any additional insights to the learning process .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: CHALLENGE
I am CEO of a intercity passenger transportation busline in Mexico . Historically , our industry has not engaged in price - competitive dynamics , so busline tickets are sold typically at a fixed prices with few discounts available for the elderly and students . We had the hypothesis that offering our passengers access to lower price tickets would créate value for the customers and drive demand and sales up , as well as increase bus occupation rates . Creating a dynamic pricing system was not easy and would demand a substantial amount of investment and time , so we decided to take a design thinking approach .
SELECTION
We chose the Learning Launch tool , since we wanted to test a hypothesis , we had a bunch of assumptions ( e.g. , customers would be willing to buy round - trip instead of one - way if a discount was offered , or people would be inclined to plan their trips earlier if tickets were sold cheaper for future travel dates instead of paying full - price tickets buying the same date ) . We had some data from similar industries such as the airline industry but no data for our industry , so we wanted to test the hypothesis and assumptions fast and cheap before engaging in any system development .
APPLICATION
As professor Essen explained in his Learning Launch tool video , we followed a similar approach to testing our hypothesis . We formulated the hypothesis ( i.e. , dynamic pricing will increase number of passengers in a route ( occupation ) and yield higher revenue ( average price ticket will decrease but overall total revenue will be higher ) .
The assumptions were : there are different type of price - sensitive customers that will take advantage of discounts for buying earlier or buying round - trip tickets . Other assumption was that cannibalization for current prices would be offset by the additional passengers gained .
We selected 10 different routes to serve as pilots to target different type of customers ( leisure , work - related , college students , etc ) . We created a baseline using historic data from previous months to compare occupation , revenues and average price ticket sales .
Finally we also incorporated some in - depth interviews to customers in those routes to gain some additional insights and to corroborate or contrast with the hard data obtained from the pilots .
INSIGHT & APPROACH
We were able to gain many insights on what our customers valued and expected .
1.-We learned that the customers valued the discounts and they were willing to plan ahead in order to get the discount . We also discover interesting insights from the in - depth interviews , for example , we discover there was also a potential improvement in brand value since they felt our company was the first one in the market to care for them offering these lower price alternatives .
2.-We also learned that heavy - users valued the discounts the most , so that created a whole set of new hypothesis on how to maximize the value for these customers , including the potential
creation of a loyalty program and other new initiatives to test specifically with these type of customers .
3.-We also gained insights into optimal levels of discount based on anticipation to reduce cannibalization and achieve income growth through incremental passengers . It required a lot of iteration and constantly testing and adjusting prices to capture different responses from our customers .
4.-One of the things we would do differently next time is reduce the number of pilots . It was probably too much information and complexity to handle , so it was hard and time consuming to analyze and did not add any additional insights to the learning process .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20606 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | My Reflection - Learning launches Challenges : Learning Launches is a great tool that I have used all the time . This is because companies providing waterproofing service charger high and those people do not have enough income to afford that and due to that people residing in homes comes across problem of leaking water from roof , resulting in damp and often much cheap price and better quality . My challenge is to provide water proofing solutions using recycling materials and built network to provide the same rural population . As we come up with the prototype marketing this will help us in 1st step to go for research . Selection : I believe this will help me in building and application with professors of management department in our collage to building prototype . I research on many Design Thinking activities to know new market prototype and that helped me in choosing Learning Launch as a one of Design Thinking tool . This tool helped me in research through many iterating process that will help in improveing that product . Application : We decided launch a product called mobile application which will help to farmers . And we need to focus and observe how farmers know about the mobile application . After this release we had got to know that farmers are well interested in mobile application , as we known that all farmers can not afford mobile phone(smart phones ) due to there economical issues . Mostly all the farmers have the basic mobiles which do not support the every features of a smart phones . These basic phone runs the system of Symbian Operating System . We spent our further 4 days with the IT and Marketing groups at a same time . To improve the features on the basic phone which farmers used have . We did all research and went through many programs and finally created a USSD platform . We want this to make easy to farmers to use applications in there mobile . Insight : After applying this Learning Tool we tested and designed our solutions for the mobile applications . Through this Design Thinking Tool we want improve our mobile application to approach everyone . Our marketing team used the results from this experiment to re strategize our campaign . In future our business team will show more improvement on human centered design for the improvement of the product and services to the customers . Approach : This Learning Launch Tool is best tool to approach for our business . We need a best team to review our insight from 1st launch and solve this insight into further launch design as this was the most effective launch and this is idle way to approach and implement every solutions . By this you have understood how to implement and use Learning Launch Tool from Design Thinking by taking this as example now you try to implement any other tools in Design Thinking Tool .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: My Reflection - Learning launches Challenges : Learning Launches is a great tool that I have used all the time . This is because companies providing waterproofing service charger high and those people do not have enough income to afford that and due to that people residing in homes comes across problem of leaking water from roof , resulting in damp and often much cheap price and better quality . My challenge is to provide water proofing solutions using recycling materials and built network to provide the same rural population . As we come up with the prototype marketing this will help us in 1st step to go for research . Selection : I believe this will help me in building and application with professors of management department in our collage to building prototype . I research on many Design Thinking activities to know new market prototype and that helped me in choosing Learning Launch as a one of Design Thinking tool . This tool helped me in research through many iterating process that will help in improveing that product . Application : We decided launch a product called mobile application which will help to farmers . And we need to focus and observe how farmers know about the mobile application . After this release we had got to know that farmers are well interested in mobile application , as we known that all farmers can not afford mobile phone(smart phones ) due to there economical issues . Mostly all the farmers have the basic mobiles which do not support the every features of a smart phones . These basic phone runs the system of Symbian Operating System . We spent our further 4 days with the IT and Marketing groups at a same time . To improve the features on the basic phone which farmers used have . We did all research and went through many programs and finally created a USSD platform . We want this to make easy to farmers to use applications in there mobile . Insight : After applying this Learning Tool we tested and designed our solutions for the mobile applications . Through this Design Thinking Tool we want improve our mobile application to approach everyone . Our marketing team used the results from this experiment to re strategize our campaign . In future our business team will show more improvement on human centered design for the improvement of the product and services to the customers . Approach : This Learning Launch Tool is best tool to approach for our business . We need a best team to review our insight from 1st launch and solve this insight into further launch design as this was the most effective launch and this is idle way to approach and implement every solutions . By this you have understood how to implement and use Learning Launch Tool from Design Thinking by taking this as example now you try to implement any other tools in Design Thinking Tool .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21123 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
My team and I were responsible to develop a new innovative product . My company produce vacuum cleaners a large part of our market is dominated by east Asia companies that respect our Italian companies have low manufacturing costs that can permit to sell they products a very competitive price respect of our products .
What we are trying since the last ten years is to improve our quality and the mean time to reduce the cost , but with this police we are not gaining parts of the market .
What we have decide is to develop a new innovative product in order to generate a value added respect the other product that are in the market , in order to increase our sales .
Until now the develop of new product process is not very structured and the innovation are only in reducing of energy consumption , reduce the assembly time and plastic part cost .
To change this , we have created a new process of product development , we have start understanding the market , who are our customer , what the market offer and how to really understand the needs of our target customer .
We start “ living ” with our customer . We have select some people , that could be our potential target based of the personas that we have identify as our potential customer .
We have follow these people during they daily cleaning activities and we have made some interview and focus groups .
What we have understand during this analysis was that we were losing something , some actions , habit during the cleanings activities , and all the considerations about the customer experience were filtered by the point of view of the marketing assistants the only person that was living the experience with the customer .
Another problem was that since the firsts ideas , to really understand how traduce it in a product , we created a model of the product with software , but this reduced our flexibility and increased the necessary time to see in practice our ideas .
Selection
Due these last considerations we understand that what we need more visualization tools , like photos , video , drawing etc . in order to better capture every moment of the customer experience , to permit to share this experience with all the team , to be efficient and flexible in creation of models from our ideas .
What we need is something totally different respect the past process of development , more flexibility and velocity in the creation of concepts ( till now for every idea we were creating some CAD models , operations that needs at least 2 working day ) . Thanks to the simply drawing of the concept now by a pencil , we experiment in few minute something , the creation process now is very quick and flexible to the changes
With video and photos all the team can do the experience with the customers . In the brainstorming session these video and photos can be shared with the group , and help us to generate more shared ideas form what we view in customer journey experience .
Application
The first application of these principals was taking picture and videos of the customer during their daily activities , thanks to this we were able to understand better understand the customer experience to se something that the marketing assistant did n’t saw living with the customer the experience
The second step was draw every idea of a new vacuum cleaners and attach it and wall during the brainstorming for the creation of concepts , some additional feature was draw on post it and attached and the draw . Thank to these models we were able to choose from different model the best 3 that we had model with the CAD software .
With the CAD models we have present the new model to a focus group of our customers and to president of the company . Thanks to this we have also evaluate the feasibility of the model from the manufacturing point of view .
Finally , thanks to the customer suggestion , the feasibility analysis and the president approbation we have select the prototype that had realized , and with the customer suggestion we have made some modification of the original model .
We realize the prototype and after a test with the costumers we start the production
Insight
Thanks to design thinking , we really understand the customer needs , we create a totally different product . We use the visualization tools during all the process . The photos and the video have made possible to better analyze the customer journey , and some features about we never think before that can add value for the customer . Drawing all our ideas we could analyze more models like never before the simplicity and flexibility of this approach permit to evaluate all the ideas not only what sound good and simply makeable from manufacturing point of view .
Challenge
I and me was encharge to develop a new product . My company produce aspirapolveri , the current market is dominated by companies of east Asian countries with low cost prdocution and assembly . In contrast with this situation we need to develpe a very innovative product . Until now the product innovation was simple a increase of performance of aspiratore motor or the energy consumption what we need is totally different approach
Selection
After an analysis of the mark
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
My team and I were responsible to develop a new innovative product . My company produce vacuum cleaners a large part of our market is dominated by east Asia companies that respect our Italian companies have low manufacturing costs that can permit to sell they products a very competitive price respect of our products .
What we are trying since the last ten years is to improve our quality and the mean time to reduce the cost , but with this police we are not gaining parts of the market .
What we have decide is to develop a new innovative product in order to generate a value added respect the other product that are in the market , in order to increase our sales .
Until now the develop of new product process is not very structured and the innovation are only in reducing of energy consumption , reduce the assembly time and plastic part cost .
To change this , we have created a new process of product development , we have start understanding the market , who are our customer , what the market offer and how to really understand the needs of our target customer .
We start “ living ” with our customer . We have select some people , that could be our potential target based of the personas that we have identify as our potential customer .
We have follow these people during they daily cleaning activities and we have made some interview and focus groups .
What we have understand during this analysis was that we were losing something , some actions , habit during the cleanings activities , and all the considerations about the customer experience were filtered by the point of view of the marketing assistants the only person that was living the experience with the customer .
Another problem was that since the firsts ideas , to really understand how traduce it in a product , we created a model of the product with software , but this reduced our flexibility and increased the necessary time to see in practice our ideas .
Selection
Due these last considerations we understand that what we need more visualization tools , like photos , video , drawing etc . in order to better capture every moment of the customer experience , to permit to share this experience with all the team , to be efficient and flexible in creation of models from our ideas .
What we need is something totally different respect the past process of development , more flexibility and velocity in the creation of concepts ( till now for every idea we were creating some CAD models , operations that needs at least 2 working day ) . Thanks to the simply drawing of the concept now by a pencil , we experiment in few minute something , the creation process now is very quick and flexible to the changes
With video and photos all the team can do the experience with the customers . In the brainstorming session these video and photos can be shared with the group , and help us to generate more shared ideas form what we view in customer journey experience .
Application
The first application of these principals was taking picture and videos of the customer during their daily activities , thanks to this we were able to understand better understand the customer experience to se something that the marketing assistant did n’t saw living with the customer the experience
The second step was draw every idea of a new vacuum cleaners and attach it and wall during the brainstorming for the creation of concepts , some additional feature was draw on post it and attached and the draw . Thank to these models we were able to choose from different model the best 3 that we had model with the CAD software .
With the CAD models we have present the new model to a focus group of our customers and to president of the company . Thanks to this we have also evaluate the feasibility of the model from the manufacturing point of view .
Finally , thanks to the customer suggestion , the feasibility analysis and the president approbation we have select the prototype that had realized , and with the customer suggestion we have made some modification of the original model .
We realize the prototype and after a test with the costumers we start the production
Insight
Thanks to design thinking , we really understand the customer needs , we create a totally different product . We use the visualization tools during all the process . The photos and the video have made possible to better analyze the customer journey , and some features about we never think before that can add value for the customer . Drawing all our ideas we could analyze more models like never before the simplicity and flexibility of this approach permit to evaluate all the ideas not only what sound good and simply makeable from manufacturing point of view .
Challenge
I and me was encharge to develop a new product . My company produce aspirapolveri , the current market is dominated by companies of east Asian countries with low cost prdocution and assembly . In contrast with this situation we need to develpe a very innovative product . Until now the product innovation was simple a increase of performance of aspiratore motor or the energy consumption what we need is totally different approach
Selection
After an analysis of the mark
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19139 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Storytelling
Challenge
At the beginning of 2010 , I was transferred to one of the bank ’s branches in which I work as the branch manager . After assuming my duties and acting my role as a branch manager from the previous branch manager , I was surprised that some of the deposits belonging to the branch ’s customers would be broken and withdrawn during the first quarter of the year , which negatively affects the total deposits in the branch and thus the branch ’s profits decrease compared to the previous year . From here , the challenge began to face this decline , with the participation of all branch employees , whether employees of operations , sales , marketing and customer service .
Selection
In facing such a challenge , I adopted one of the design thinking tools , namely Storytelling . Storytelling is a powerful communication tool that enables us as a human being to understand more about our emotional experiences . This makes it an efficient method to use during the design process .
Storytelling helps explain the interconnections among people in situations and settings , teaching broad lessons that engage real human beings . Listening engages people ; and empathy is an essential and fundamental component in the process .
Storytelling is a methodology for solving problems that focuses on asking questions and listening , with empathy , to the needs of individuals and groups . Storytelling is an “ essential human activity ” for sharing experiences , explaining the values , and deciding on solutions through vivid verbal and visual accounts .
Application
I held several meetings with all the new branch employees , whether individual meetings or in groups ( meetings of teams and employees of each department in the branch ) , to find out the all related issues to the challenge , and I began to tell many stories of many successes for me in previous branches .
A story was presented to overcome one of the most difficult challenges as a branch manager . The bank ’s top management decided to make a full renovation of the branch , and then the branch ’s employees were transferred to work through nearby branches . How was the coordination with all employees to focus on attracting the largest number of new customers and then focus on the most profitable products for the branch with the lowest cost in order to cover the fixed costs of full renovation of the branch during a period of seven continuous months .
I also narrated one of the success stories when I took over the management of one of the newest branches and how we cooperated in the branch to achieve a breakeven point within a time and period less than expected from the bank top management to achieve such an achievement .
All this was done with the branch employees by listing and asking many questions during our meetings , and listening to their opinions and comments on what we dealt with in terms of stories and details of each step in the confrontations of each previous challenge , and taking into consideration all their valuable suggestions , which are a roadmap for all of us in facing the challenges .
Insight
Such stories and surviving experiences inspired the branch ’s employees and seemed to feel that they could overcome any difficulties or challenges they might face to achieve such a goal , which is the ability to achieve and attract what is required from customers ’ deposits and then increase the branch ’s profits / liabilities again . I saw the interest and enthusiasm of all the branch employees to provide constructive ideas in achieving the branch 's goal . Each employee has set a target and is committed to the amount of deposits required to be achieved , and each of them has increased this number according to the required value so that each employee has a share of the required deposits value according to what he can achieve .
When collected the total of their promises , I found that they are higher than the required value , after feeling a passion for success and achieving higher than required . Indeed , after the end of the year , we achieved higher than the target required with the participation of all branch employees , and we were able to add another success story and experience that they are proud to tell later .
Approach
This Storytelling as a design thinking tool was used to increase the passion of the entire branch staff to create a success story for another challenge like the previous examples . From my point of view , I believe that in order to increase the results and the successes we have achieved in this challenge , we can integrate another tool that can be relied upon to create a state of the most effective participation of all parties associated with this challenge , namely Mind Mapping as a design thinking tool .
This is in order to benefit from the advantages of each of them through the participation of team members fully in presenting innovations and new ideas from their point of view , to be a reliable roadmap with their capabilities because they are the ones who will implement and apply to achieve the highest results and outcomes .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Storytelling
Challenge
At the beginning of 2010 , I was transferred to one of the bank ’s branches in which I work as the branch manager . After assuming my duties and acting my role as a branch manager from the previous branch manager , I was surprised that some of the deposits belonging to the branch ’s customers would be broken and withdrawn during the first quarter of the year , which negatively affects the total deposits in the branch and thus the branch ’s profits decrease compared to the previous year . From here , the challenge began to face this decline , with the participation of all branch employees , whether employees of operations , sales , marketing and customer service .
Selection
In facing such a challenge , I adopted one of the design thinking tools , namely Storytelling . Storytelling is a powerful communication tool that enables us as a human being to understand more about our emotional experiences . This makes it an efficient method to use during the design process .
Storytelling helps explain the interconnections among people in situations and settings , teaching broad lessons that engage real human beings . Listening engages people ; and empathy is an essential and fundamental component in the process .
Storytelling is a methodology for solving problems that focuses on asking questions and listening , with empathy , to the needs of individuals and groups . Storytelling is an “ essential human activity ” for sharing experiences , explaining the values , and deciding on solutions through vivid verbal and visual accounts .
Application
I held several meetings with all the new branch employees , whether individual meetings or in groups ( meetings of teams and employees of each department in the branch ) , to find out the all related issues to the challenge , and I began to tell many stories of many successes for me in previous branches .
A story was presented to overcome one of the most difficult challenges as a branch manager . The bank ’s top management decided to make a full renovation of the branch , and then the branch ’s employees were transferred to work through nearby branches . How was the coordination with all employees to focus on attracting the largest number of new customers and then focus on the most profitable products for the branch with the lowest cost in order to cover the fixed costs of full renovation of the branch during a period of seven continuous months .
I also narrated one of the success stories when I took over the management of one of the newest branches and how we cooperated in the branch to achieve a breakeven point within a time and period less than expected from the bank top management to achieve such an achievement .
All this was done with the branch employees by listing and asking many questions during our meetings , and listening to their opinions and comments on what we dealt with in terms of stories and details of each step in the confrontations of each previous challenge , and taking into consideration all their valuable suggestions , which are a roadmap for all of us in facing the challenges .
Insight
Such stories and surviving experiences inspired the branch ’s employees and seemed to feel that they could overcome any difficulties or challenges they might face to achieve such a goal , which is the ability to achieve and attract what is required from customers ’ deposits and then increase the branch ’s profits / liabilities again . I saw the interest and enthusiasm of all the branch employees to provide constructive ideas in achieving the branch 's goal . Each employee has set a target and is committed to the amount of deposits required to be achieved , and each of them has increased this number according to the required value so that each employee has a share of the required deposits value according to what he can achieve .
When collected the total of their promises , I found that they are higher than the required value , after feeling a passion for success and achieving higher than required . Indeed , after the end of the year , we achieved higher than the target required with the participation of all branch employees , and we were able to add another success story and experience that they are proud to tell later .
Approach
This Storytelling as a design thinking tool was used to increase the passion of the entire branch staff to create a success story for another challenge like the previous examples . From my point of view , I believe that in order to increase the results and the successes we have achieved in this challenge , we can integrate another tool that can be relied upon to create a state of the most effective participation of all parties associated with this challenge , namely Mind Mapping as a design thinking tool .
This is in order to benefit from the advantages of each of them through the participation of team members fully in presenting innovations and new ideas from their point of view , to be a reliable roadmap with their capabilities because they are the ones who will implement and apply to achieve the highest results and outcomes .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17990 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Story Telling
Challenge & Selection Story telling tool served my purpose , gave me insights about my customers which gave me a clearer picture of the problem and was more confident with the proposed solutions . I loved using this method as it gave me the feeling that I ’m not only solving a problem but I ’m creating a cause . My selection was based on a problem that everyone almost experience , which is the scarcity of healthy affordable food . Application The application started with stating the main issues people are not happy with their life style , they ’re depressed , they ’re fatigued most of the time , they ’re unhappy with their body shape , and lots of the effects that ’s caused by unhealthy processed food . The main issue was people do n’t have time to prepare their food so they go to the available alternative : junk fast food which is the main cause of all the mentioned problems , as they do n’t eat healthy , they ’ll have malnutrition and that causes fatigue , depression , anxiety which highly effect their mood and even when they have the time , they do n’t have the energy to prepare their food . We started by interviewing multiple people asking them about their preference and the story behind their lifestyle , made some recommendations and suggestions . We started ideating and we came up with multiple solutions : meal prepping agency , healthy grab and go , healthy vending machines , and many more . The options were communicated back with the customers to get their feedback and from their stories and their emotions , we ’ve realized that they do n’t just want healthy , they want homemade hearty healthy food , so we started fetching up more ideas , getting elders inputs as well , recipe creators and we came up with the best idea , food agency that works on getting grandmas recipes with a twist to make it healthy as well as making it affordable , easy to grab and hearty , customers were happy with the solution . Insight & Approach Lots of takeaways from this assignment , it taught me how customers emotions and stories have a huge effect on the ideas and the motivation of the customer , as you see before listing to their stories and getting how they ’re feeling , options were to provide healthy food only , we did n’t put into mind the fact that people need healthy homemade food that make them feel like their eating from home . Overall , it was a great approach and will continue to use it again .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Story Telling
Challenge & Selection Story telling tool served my purpose , gave me insights about my customers which gave me a clearer picture of the problem and was more confident with the proposed solutions . I loved using this method as it gave me the feeling that I ’m not only solving a problem but I ’m creating a cause . My selection was based on a problem that everyone almost experience , which is the scarcity of healthy affordable food . Application The application started with stating the main issues people are not happy with their life style , they ’re depressed , they ’re fatigued most of the time , they ’re unhappy with their body shape , and lots of the effects that ’s caused by unhealthy processed food . The main issue was people do n’t have time to prepare their food so they go to the available alternative : junk fast food which is the main cause of all the mentioned problems , as they do n’t eat healthy , they ’ll have malnutrition and that causes fatigue , depression , anxiety which highly effect their mood and even when they have the time , they do n’t have the energy to prepare their food . We started by interviewing multiple people asking them about their preference and the story behind their lifestyle , made some recommendations and suggestions . We started ideating and we came up with multiple solutions : meal prepping agency , healthy grab and go , healthy vending machines , and many more . The options were communicated back with the customers to get their feedback and from their stories and their emotions , we ’ve realized that they do n’t just want healthy , they want homemade hearty healthy food , so we started fetching up more ideas , getting elders inputs as well , recipe creators and we came up with the best idea , food agency that works on getting grandmas recipes with a twist to make it healthy as well as making it affordable , easy to grab and hearty , customers were happy with the solution . Insight & Approach Lots of takeaways from this assignment , it taught me how customers emotions and stories have a huge effect on the ideas and the motivation of the customer , as you see before listing to their stories and getting how they ’re feeling , options were to provide healthy food only , we did n’t put into mind the fact that people need healthy homemade food that make them feel like their eating from home . Overall , it was a great approach and will continue to use it again .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10458 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION – Storytelling
Challenge
As a 5th year Electronics Engineering student , we are working for our design project wherein we need to proposed a certain topic that will help or solve a particular problem that we are facing right now in our environment . This include paperwork , documents and a prototype . In proposing my idea , I need to pitch it in front of the audience and some panels . So I practiced hard my communication skills and be confident for who I am . As an engineering student , we should also be good in communicating others . Using this storytelling tool , it helps me to boost my self - esteem and act as a professional speaker . Learning this tool helps me to express more my idea to others and be an effective speaker so they will not get bored when I am talking .
Selection
The tool that I selected is the storytelling tool . Through this tool , it helps me to increase my confidence when I am interacting with other people . I can express more myself because it is just like telling a story to them . This is an important tool because you need to get the attention of your audience . You need to take the listener along on your journey . This tool really helps me in presenting something like presentations or reports to my fellow students .
Application
I applied this tool when we are asked to pitch or present our proposed design project title individually . I explain first the problems about the lack of electricity in the Philippines then followed by my solution for designing a new portable water turbine . In presenting my idea , I used first to tell something like a story so they can relate with me and they will not find my presentation boring . Engaging your audience to your presentation is a lot better compared to others who are just normally present their work . Through this storytelling tool , you can easily get their attention because they can relate with you and they are interested on what you are talking about .
Insight
By applying the storytelling tool , I effortlessly picked up information on how I can deal with my panels and audience . In addition to that , the outcomes from my first attempt of doing this kind of tool had an extraordinary effect to my presentation . All things considered , I can be a storyteller for the interim . It truly works for me since I can communicate well with any individuals . An exhausting introduction prompts individuals for not tuning in to you so for what reason not influence them to take part in your introduction . I likewise gained from this activity that making a dazzling and expressively captivating story can enable individuals to propel understanding in the issue .
Approach
Since storytelling in an effective tool for me , I will apply this tool again . It motivates me to exercise myself in speaking in English and to pass on message with lesser buffering . I prescribe it to the general population who does n't have certainty yet has an awesome thought towards later on , I should advise to you Storytelling is the best tool for us .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION – Storytelling
Challenge
As a 5th year Electronics Engineering student , we are working for our design project wherein we need to proposed a certain topic that will help or solve a particular problem that we are facing right now in our environment . This include paperwork , documents and a prototype . In proposing my idea , I need to pitch it in front of the audience and some panels . So I practiced hard my communication skills and be confident for who I am . As an engineering student , we should also be good in communicating others . Using this storytelling tool , it helps me to boost my self - esteem and act as a professional speaker . Learning this tool helps me to express more my idea to others and be an effective speaker so they will not get bored when I am talking .
Selection
The tool that I selected is the storytelling tool . Through this tool , it helps me to increase my confidence when I am interacting with other people . I can express more myself because it is just like telling a story to them . This is an important tool because you need to get the attention of your audience . You need to take the listener along on your journey . This tool really helps me in presenting something like presentations or reports to my fellow students .
Application
I applied this tool when we are asked to pitch or present our proposed design project title individually . I explain first the problems about the lack of electricity in the Philippines then followed by my solution for designing a new portable water turbine . In presenting my idea , I used first to tell something like a story so they can relate with me and they will not find my presentation boring . Engaging your audience to your presentation is a lot better compared to others who are just normally present their work . Through this storytelling tool , you can easily get their attention because they can relate with you and they are interested on what you are talking about .
Insight
By applying the storytelling tool , I effortlessly picked up information on how I can deal with my panels and audience . In addition to that , the outcomes from my first attempt of doing this kind of tool had an extraordinary effect to my presentation . All things considered , I can be a storyteller for the interim . It truly works for me since I can communicate well with any individuals . An exhausting introduction prompts individuals for not tuning in to you so for what reason not influence them to take part in your introduction . I likewise gained from this activity that making a dazzling and expressively captivating story can enable individuals to propel understanding in the issue .
Approach
Since storytelling in an effective tool for me , I will apply this tool again . It motivates me to exercise myself in speaking in English and to pass on message with lesser buffering . I prescribe it to the general population who does n't have certainty yet has an awesome thought towards later on , I should advise to you Storytelling is the best tool for us .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10573 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Using visualization as an aid to presenting key findings from a research study Challenge I lead a corporate market research team , and regularly meet with research teams to discuss key findings and recommendations of the research we conduct . Market research methodologies , sample selections , and weighting of data can get complex quickly . Moreover , we understand that our stakeholders have limitations in terms of how much time they can spend with any one specific study , and what they expect in terms of a deliverable . Often , we revert back to the “ Keep it Simple , Stupid ” and “ Tell me only what I need to know ” principles or mantras . In short , I describe my challenge as : How do I get stakeholders to best understand research findings and implications quickly and clearly ? Selection & Application The particular project I am describing here was a customer research study where we were testing a couple of different product concepts and determining what variables ( demographic , psychographic , and behavioral ) were key determiners in what they product needs are . For this particular challenge I selected the visualization tool / approach . One thought from the week 1 video on visualization that Angela Meyer presented that particularly resonated with me was : “ Visualization is n’t about drawing ; it is actually about visual thinking . ” Another came from the subtitle : “ Make it tangible and concrete . ” For the conclusion and recommendation portion of the particular study , we included a segmentation map based on different demographic and behavioral data that described our key findings . The software tool that we were using , allowed us the flexibility and intelligence to create a visual of the segmentation . The first draft of the results report , the analyst working on the project included the written takeaways but did not include the actual graphic that visually described the findings and key differences between the segments . I recommended including the graphic in the report before it was distributed to the team , under the hypothesis that by having them be able to visualize the findings will likely get them to understand the takeaways more quickly and more in‐depth . Insight In the results meeting , the team gravitated almost immediately toward this graphic / visualization . Including the visual graphic made a significant difference and got the team excited about the findings ; almost as if it resonated in a way that it would n’t have otherwise without including both the visual and the explanatory text . The takeaways clicked with the team , in ways I had n’t seen before done through bulleted text . Almost as if the team got past the “ how do we know this is true ” phase through the visual display of the data . The conversation quickly became about next steps from a product / marketing related standpoint .
Approach We will continue to use this tool and approach when and where it makes sense . Knowing how effective it was , we may start there and include that in the one or two page executive summary . It will also be important that we look to making the visual as user‐friendly and attractive as possible , so that when we share this and talk about our wins we can use this in broader corporate presentations . The key takeaway for me reverts back to the quote from Angela Meyer about it not being about the drawing or graphic itself , but being about how we as humans process this information differently ( even if it happens to be the same information in a different format , i.e. text vs. visual description ) .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Using visualization as an aid to presenting key findings from a research study Challenge I lead a corporate market research team , and regularly meet with research teams to discuss key findings and recommendations of the research we conduct . Market research methodologies , sample selections , and weighting of data can get complex quickly . Moreover , we understand that our stakeholders have limitations in terms of how much time they can spend with any one specific study , and what they expect in terms of a deliverable . Often , we revert back to the “ Keep it Simple , Stupid ” and “ Tell me only what I need to know ” principles or mantras . In short , I describe my challenge as : How do I get stakeholders to best understand research findings and implications quickly and clearly ? Selection & Application The particular project I am describing here was a customer research study where we were testing a couple of different product concepts and determining what variables ( demographic , psychographic , and behavioral ) were key determiners in what they product needs are . For this particular challenge I selected the visualization tool / approach . One thought from the week 1 video on visualization that Angela Meyer presented that particularly resonated with me was : “ Visualization is n’t about drawing ; it is actually about visual thinking . ” Another came from the subtitle : “ Make it tangible and concrete . ” For the conclusion and recommendation portion of the particular study , we included a segmentation map based on different demographic and behavioral data that described our key findings . The software tool that we were using , allowed us the flexibility and intelligence to create a visual of the segmentation . The first draft of the results report , the analyst working on the project included the written takeaways but did not include the actual graphic that visually described the findings and key differences between the segments . I recommended including the graphic in the report before it was distributed to the team , under the hypothesis that by having them be able to visualize the findings will likely get them to understand the takeaways more quickly and more in‐depth . Insight In the results meeting , the team gravitated almost immediately toward this graphic / visualization . Including the visual graphic made a significant difference and got the team excited about the findings ; almost as if it resonated in a way that it would n’t have otherwise without including both the visual and the explanatory text . The takeaways clicked with the team , in ways I had n’t seen before done through bulleted text . Almost as if the team got past the “ how do we know this is true ” phase through the visual display of the data . The conversation quickly became about next steps from a product / marketing related standpoint .
Approach We will continue to use this tool and approach when and where it makes sense . Knowing how effective it was , we may start there and include that in the one or two page executive summary . It will also be important that we look to making the visual as user‐friendly and attractive as possible , so that when we share this and talk about our wins we can use this in broader corporate presentations . The key takeaway for me reverts back to the quote from Angela Meyer about it not being about the drawing or graphic itself , but being about how we as humans process this information differently ( even if it happens to be the same information in a different format , i.e. text vs. visual description ) .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14416 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind Mapping
Challenge
I am part of my corporation ’s legal team , specializing in intellectual property , particularly in the field of patents . One of the main reasons why I was hired was to organize my company ’s patent prosecution process in an order to monetize on the patents that we hold by identifying patent applications that can be used to expand my company ’s patent footprint and create a niche spaces in which we hold patent rights . The patent prosecution process is a collaborative effort among several groups across different offices around the world . Research and development identifies a solution to a problem and ask the intellectual property group to file an application on it . However , oftentimes , we realize that these applications are not as innovative as we originally thought and abandon them later down the road . Our goal is to identify ways to minimize costs of patent prosecution while maximizing profits .
Selection
I selected mind mapping as the tool to use to jumpstart resolving the problem . Through mind mapping , I hope to explore the patents and applications that we have already filed and those that have been granted in order to establish a creative criterion of what if we start evaluating patent applications a different way that can perhaps weed out the not so useful patents at an early stage instead of blindly filing applications on every idea .
Application
I started the process by holding a yard sale if you will . I gathered all the data on what patents have been approved and which patent applications are currently pending and had them organized into spreadsheets . Once all that information was in one place , I asked a group of my coworkers to review the information and write down which patents and application they thought our company either monetized on or could monetize on . In addition , I also ask them to note why they thought these patents make financial sense for our company . Afterwards , we group the different types of patents in clusters . Some patents cover a process ; others cover an actual physical item .
After clustering the patents into groups , we then discussed the notes that we took about why we thought these particular patents would be or are profitable . By discussing and observing our notes , we would notice common patterns among the patents that would enable us to see connections among them . From there , we discussed what do these common patterns mean and what can we learn from them and how we can use this newly obtained information to design a better patent prosecution process . Although , at the end of the exercise , we had not come up with a perfect solution , we walk away with other possibilities and avenues that we can explore . This is a long term project , but mind mapping enabled us to jumpstart the process .
Insight and Approach
Mind mapping allowed my coworkers and me to come together and identify patterns and commonalities that we were then able to mold into innovative solutions and possibilities that we can try instead of sticking to status quo . By gathering the data and information in one place , it also enabled us to see the actuality of the problem . There were a lot of patents and patent applications that were not beneficial to the health of our company ’s patent portfolio . We were spending time and resources in prosecuting these patents and applications and receiving minimum returns . That was not as clear to some of my coworkers until all the information about pending patent applications and patents were compiled in one place and we were able to really study and think about them . Although this is still a working progress , the first step of having people recognize the problem was a crucial one . Now everyone is on the same page about finding a workable solution that would meet our goal of being able to monetize on the patents that we file .
Mind mapping was very useful to gathering my coworkers together and allowing us to both think about the problem individually and collectively . This is my first time using the mind mapping approach . In the future , I think I would change a few things . I would gather even more information and as much as possible . I think my compilation of information this time was still not enough to help my coworkers to make the most informed decisions . I think mind mapping works better when you are face to face with your coworkers . Unfortunately , due to being located in different offices throughout the world and the pandemic , we were unable to meet face - to - face for this exercise , but I would like to try it with my coworkers that are local when it is safe to do so .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind Mapping
Challenge
I am part of my corporation ’s legal team , specializing in intellectual property , particularly in the field of patents . One of the main reasons why I was hired was to organize my company ’s patent prosecution process in an order to monetize on the patents that we hold by identifying patent applications that can be used to expand my company ’s patent footprint and create a niche spaces in which we hold patent rights . The patent prosecution process is a collaborative effort among several groups across different offices around the world . Research and development identifies a solution to a problem and ask the intellectual property group to file an application on it . However , oftentimes , we realize that these applications are not as innovative as we originally thought and abandon them later down the road . Our goal is to identify ways to minimize costs of patent prosecution while maximizing profits .
Selection
I selected mind mapping as the tool to use to jumpstart resolving the problem . Through mind mapping , I hope to explore the patents and applications that we have already filed and those that have been granted in order to establish a creative criterion of what if we start evaluating patent applications a different way that can perhaps weed out the not so useful patents at an early stage instead of blindly filing applications on every idea .
Application
I started the process by holding a yard sale if you will . I gathered all the data on what patents have been approved and which patent applications are currently pending and had them organized into spreadsheets . Once all that information was in one place , I asked a group of my coworkers to review the information and write down which patents and application they thought our company either monetized on or could monetize on . In addition , I also ask them to note why they thought these patents make financial sense for our company . Afterwards , we group the different types of patents in clusters . Some patents cover a process ; others cover an actual physical item .
After clustering the patents into groups , we then discussed the notes that we took about why we thought these particular patents would be or are profitable . By discussing and observing our notes , we would notice common patterns among the patents that would enable us to see connections among them . From there , we discussed what do these common patterns mean and what can we learn from them and how we can use this newly obtained information to design a better patent prosecution process . Although , at the end of the exercise , we had not come up with a perfect solution , we walk away with other possibilities and avenues that we can explore . This is a long term project , but mind mapping enabled us to jumpstart the process .
Insight and Approach
Mind mapping allowed my coworkers and me to come together and identify patterns and commonalities that we were then able to mold into innovative solutions and possibilities that we can try instead of sticking to status quo . By gathering the data and information in one place , it also enabled us to see the actuality of the problem . There were a lot of patents and patent applications that were not beneficial to the health of our company ’s patent portfolio . We were spending time and resources in prosecuting these patents and applications and receiving minimum returns . That was not as clear to some of my coworkers until all the information about pending patent applications and patents were compiled in one place and we were able to really study and think about them . Although this is still a working progress , the first step of having people recognize the problem was a crucial one . Now everyone is on the same page about finding a workable solution that would meet our goal of being able to monetize on the patents that we file .
Mind mapping was very useful to gathering my coworkers together and allowing us to both think about the problem individually and collectively . This is my first time using the mind mapping approach . In the future , I think I would change a few things . I would gather even more information and as much as possible . I think my compilation of information this time was still not enough to help my coworkers to make the most informed decisions . I think mind mapping works better when you are face to face with your coworkers . Unfortunately , due to being located in different offices throughout the world and the pandemic , we were unable to meet face - to - face for this exercise , but I would like to try it with my coworkers that are local when it is safe to do so .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20971 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection on Mind Mapping
Challenge :
A vaccine for a rare disease was approved and launched in the US . At the time , we were preparing for an ex - US launch and we were trying to come up with some hypotheses as to why physicians do n’t think to vaccinate for this particular condition ( I am intentionally keeping the disease blinded due to confidentiality reasons with my company ) . We were confused as to why the physicians did n’t vaccinate because prior market researched showed that doctors found the condition to be rare , but still extremely important . We felt there was a disconnect between what doctors were telling us and what they were doing . We needed to understand this disconnect because in the ex - US , there was a competitor already in the marketplace for 2 years so we were already behind in terms of coming to the market . We felt that we needed to understand our customers at a deeper level in order to make any kind of inroad into a market that was already established by this one competitor . In particular , we were thinking of developing a public awareness campaign through social media , but we felt we needed to find that right message to resonate with the public in the ex - US markets .
Selection :
Mind mapping is a good way to reflect the current state of affairs as you focus on the “ What Is ” stage . It helps you to organize your data as you look for patterns / themes and insights on a particular topic . We chose to use mind mapping as a way to sift through all the prior market research that we had as we assembled a diverse group of stakeholders all together in one room . We were trying to understand the current state of vaccination ( in the form of the physicians ’ behaviors ) vs. their attitudes toward the rare condition . As we saw a disconnect in how doctors thought of this rare condition ( e.g. , they saw it as extremely important to vaccinate for ) , yet vaccination rates for this condition was actually quite low . We did not understand why they would say it was important and then not vaccinate for it . Mind mapping allowed us to cull through all the data and try to make sense of what it was telling us . It was exactly the right fit for what we were trying to do during our “ What Is ” stage .
Application :
For our mind mapping exercise , we prepared a 25 minute presentation that showcased all the data and market research that we had collected over the past 2 years . We had a room full of diverse stakeholders and gave each of them some colorful post - it notes . We told them to write down useful pieces of data they felt were important to our question of “ if physicians think this rare condition is very important to vaccinate for , why are the vaccinate rates for this condition so low . ” What is the disconnect between their attitude and their behavior ? Each stakeholder was asked to write down 10 - 20 data points / themes that stood out to them as they heard the presentation on individual post - it notes and stick them on a wall . After everybody put their post - it notes on the wall – we began to try to cluster similar / reoccurring themes to make sense of the data that was put on the wall . Several themes began to emerge . Around each theme , we made a heading to describe it loosely . At the end of the session , we had several themes that began to emerge .
Insight :
After looking at all of the themes , we began to see that physicians were so busy trying to accomplish so many other topics with their adolescent patients during their annual physical visit , that they were time
constrained . It was n’t that they do n’t see vaccination as important , but they have so many other equally important topics to discuss with them that they run out of time . Also , adolescent vaccinations are not as common ( with the exception of HPV ) , that there is n’t a well - organized vaccination schedule like there is for infants . It just simply gets deprioritized because many adolescents just skip their annual physical because they are n’t sick . Also , when adolescents do get sick , the doctor focuses on their immediate symptoms and is n’t thinking about what vaccines the kids need at a sick visit . Mind mapping helped us to better understand the physicians competing priorities and it helped us to organize multiple market research findings to make sense of the current state . We uncovered multiple factors that went into an annual vaccination visit that we had not realized beforehand . It is clear from this exercise that design thinking really is a deep exploration into the lives and problems of the people we are seeking to understand ( e.g. , in my case , the physicians ) . Once we knew what the problem was , we could start to formulate a way to address it .
Approach :
Now that we have a better understanding of the problem , we can now move to brainstorm solutions . To be honest , I think we used the right tool from the beginning . We needed to genuinely understand our current state – before the mind mapping exercise , we had a lot of disparate data and we had some thoughts around what we thought the problem was , but we did n’t know for sure . The mind mapping exercise forced us to take a deeper dive into our data to make sense of what it was really telling us . This is something that we had not done before – we had not tried to make a synopsis of all the data so our picture was incomplete . Mind mapping forced us to get organized . As a tool , mind mapping met us where we were which was confused ! It helped us to deconstruct the issues affecting our physicians so that we could then start to address the issues . It also helped us to understand that there were several issues affecting the physician , not just one thing . By shedding light on those issues , we knew what we needed to focus on as we sought to brainstorm how to fix those issues as we continued to apply design thinking to our challenge .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection on Mind Mapping
Challenge :
A vaccine for a rare disease was approved and launched in the US . At the time , we were preparing for an ex - US launch and we were trying to come up with some hypotheses as to why physicians do n’t think to vaccinate for this particular condition ( I am intentionally keeping the disease blinded due to confidentiality reasons with my company ) . We were confused as to why the physicians did n’t vaccinate because prior market researched showed that doctors found the condition to be rare , but still extremely important . We felt there was a disconnect between what doctors were telling us and what they were doing . We needed to understand this disconnect because in the ex - US , there was a competitor already in the marketplace for 2 years so we were already behind in terms of coming to the market . We felt that we needed to understand our customers at a deeper level in order to make any kind of inroad into a market that was already established by this one competitor . In particular , we were thinking of developing a public awareness campaign through social media , but we felt we needed to find that right message to resonate with the public in the ex - US markets .
Selection :
Mind mapping is a good way to reflect the current state of affairs as you focus on the “ What Is ” stage . It helps you to organize your data as you look for patterns / themes and insights on a particular topic . We chose to use mind mapping as a way to sift through all the prior market research that we had as we assembled a diverse group of stakeholders all together in one room . We were trying to understand the current state of vaccination ( in the form of the physicians ’ behaviors ) vs. their attitudes toward the rare condition . As we saw a disconnect in how doctors thought of this rare condition ( e.g. , they saw it as extremely important to vaccinate for ) , yet vaccination rates for this condition was actually quite low . We did not understand why they would say it was important and then not vaccinate for it . Mind mapping allowed us to cull through all the data and try to make sense of what it was telling us . It was exactly the right fit for what we were trying to do during our “ What Is ” stage .
Application :
For our mind mapping exercise , we prepared a 25 minute presentation that showcased all the data and market research that we had collected over the past 2 years . We had a room full of diverse stakeholders and gave each of them some colorful post - it notes . We told them to write down useful pieces of data they felt were important to our question of “ if physicians think this rare condition is very important to vaccinate for , why are the vaccinate rates for this condition so low . ” What is the disconnect between their attitude and their behavior ? Each stakeholder was asked to write down 10 - 20 data points / themes that stood out to them as they heard the presentation on individual post - it notes and stick them on a wall . After everybody put their post - it notes on the wall – we began to try to cluster similar / reoccurring themes to make sense of the data that was put on the wall . Several themes began to emerge . Around each theme , we made a heading to describe it loosely . At the end of the session , we had several themes that began to emerge .
Insight :
After looking at all of the themes , we began to see that physicians were so busy trying to accomplish so many other topics with their adolescent patients during their annual physical visit , that they were time
constrained . It was n’t that they do n’t see vaccination as important , but they have so many other equally important topics to discuss with them that they run out of time . Also , adolescent vaccinations are not as common ( with the exception of HPV ) , that there is n’t a well - organized vaccination schedule like there is for infants . It just simply gets deprioritized because many adolescents just skip their annual physical because they are n’t sick . Also , when adolescents do get sick , the doctor focuses on their immediate symptoms and is n’t thinking about what vaccines the kids need at a sick visit . Mind mapping helped us to better understand the physicians competing priorities and it helped us to organize multiple market research findings to make sense of the current state . We uncovered multiple factors that went into an annual vaccination visit that we had not realized beforehand . It is clear from this exercise that design thinking really is a deep exploration into the lives and problems of the people we are seeking to understand ( e.g. , in my case , the physicians ) . Once we knew what the problem was , we could start to formulate a way to address it .
Approach :
Now that we have a better understanding of the problem , we can now move to brainstorm solutions . To be honest , I think we used the right tool from the beginning . We needed to genuinely understand our current state – before the mind mapping exercise , we had a lot of disparate data and we had some thoughts around what we thought the problem was , but we did n’t know for sure . The mind mapping exercise forced us to take a deeper dive into our data to make sense of what it was really telling us . This is something that we had not done before – we had not tried to make a synopsis of all the data so our picture was incomplete . Mind mapping forced us to get organized . As a tool , mind mapping met us where we were which was confused ! It helped us to deconstruct the issues affecting our physicians so that we could then start to address the issues . It also helped us to understand that there were several issues affecting the physician , not just one thing . By shedding light on those issues , we knew what we needed to focus on as we sought to brainstorm how to fix those issues as we continued to apply design thinking to our challenge .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13258 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | the challenge :
I am a volunteer in a charity to help poor children in Egypt to meet their basic needs of eating and drinking and to meet cultural and mental needs by telling them stories . I was one of the people who tell stories in an interesting way , and I realized this by not responding to children with me and the team when telling stories .
the selection :
1 - Stories Solidify Abstract Concepts and Simplify Complex Messages
2 - Stories Bring People Together
3 - Stories Inspire and Motivate
APPLICATION :
You search and find out what the problem is through what is ? As a result , I found that I had no information on how to tell stories and started taking courses and reading books on storytelling such as the art of public speaking for deal karnege . The body .. to make the lesson more interesting and exciting and also made children more involved through the work of dramas during the explanation and became a question to run their minds with me and work excitement .
Insight :
The problem was not in the listeners but in the way of speech and the way the speaker decided to develop skills in public speaking and this through a lot of sources such as books and courses and this made me know where the real problem and start working on and solve .
Approach :
This course helped me to apply many tools and know the real problems and work on them and made me the face of my thinking and my efforts in knowing where the real problem lies in order to bear fruit in solving it .. Because if you solve an unreal problem this is a waste of time .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: the challenge :
I am a volunteer in a charity to help poor children in Egypt to meet their basic needs of eating and drinking and to meet cultural and mental needs by telling them stories . I was one of the people who tell stories in an interesting way , and I realized this by not responding to children with me and the team when telling stories .
the selection :
1 - Stories Solidify Abstract Concepts and Simplify Complex Messages
2 - Stories Bring People Together
3 - Stories Inspire and Motivate
APPLICATION :
You search and find out what the problem is through what is ? As a result , I found that I had no information on how to tell stories and started taking courses and reading books on storytelling such as the art of public speaking for deal karnege . The body .. to make the lesson more interesting and exciting and also made children more involved through the work of dramas during the explanation and became a question to run their minds with me and work excitement .
Insight :
The problem was not in the listeners but in the way of speech and the way the speaker decided to develop skills in public speaking and this through a lot of sources such as books and courses and this made me know where the real problem and start working on and solve .
Approach :
This course helped me to apply many tools and know the real problems and work on them and made me the face of my thinking and my efforts in knowing where the real problem lies in order to bear fruit in solving it .. Because if you solve an unreal problem this is a waste of time .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14859 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge : One of my businesses , TMC , is a social enterprise focused on buying handwoven textiles at fair trade prices to support weaving communities and supporting an ethical footwear manufacturer that keeps the hand making of shoes alive while moving the skilled artisans from a piece work pay model . Covid-19 and working from home has radically changed footwear demand , where feet go and do n’t go , how quickly shoes are worn out , and many other factors . Do you need shoes when you now spend work time at home ? Shoes are n’t visible in a zoom meeting , are they relevant ? What are they wearing or want to wear while working from home ? When they do go out , people ’s habits and patterns have changed . Will there be a need for formal shoes ? Will sneakers grow to be even more popular ? Is going out a chance to dress up a bit and celebrate fashion ? With a horizon of only two years , what footwear opportunities are there for La Puerta Falsa ? What do customers need ? What do they want ? How will they use footwear ? What should PURPLE ACADEMY – WEMA BANK PLC ’s new line look like ? Can TMC sustain livelihoods for our stakeholder artisans by changing what footwear it sells ? Selection : TMC ’s goal is n’t to create some new type of footwear , but apply th As creating prototypes are cheap and support our weaving and shoemaking communities we work with , going right into a Learning Launch will restart small amounts of income for our stakeholders and allow us to test new products to see what works and does n’t work in this new environment . Application & Insight : TMC ’s hypothesis is with more time spent at home , people will be willing to buy more fashionable “ inside ” shoes . Slippers or house shoes featuring handwoven textiles can be a new product line . Key Assumptions
● People are spending more time at home than pre C19 and will continue to do so for the next 12 months .
● People wear comfortable “ inside shoes ” when at home . ( in many cultures , especially in our primary market in ASEAN , outside shoes stay outside of the door )
● Comfort is key decision factor in buying footwear
● People are looking for outlets for self - expression like fashion
As TMC is going with prototypes , the best learning launch will be testing two slipper styles for both men and women , each style in a different textile , with real customers . Slippers can quickly be Made to Order to fulfill customer orders in order to keep this a cheap experiment .
We will launch on both our single brand and on a multi - brand web store ( holalili.com and stridecollectiveph.com ) . A product page will be created on both websites with photos of prototypes and full product details and a preliminary price based on product cost estimates . The slipper “ launch ” will be supported with social media for up to 4 weeks to get the word out and drive customer traffic to the new product pages . With online channels we can quickly change colors and price points and measure stickiness and purchases . We will stick to the Philippines market so orders can be quickly manufactured and fulfilled . Data to be measured will include sales volume versus 2019 , mix between men and women ’s shoes sold , and ranking of visits and sales of new slippers on multi brand store . Frankly , sales have been zero for March and April , so any momentum is positive if we can sell at gross profit of 40 % . ( Financial wow should be easy as we can locally source materials and wo n’t need leather . ) If the first Learning Launch is successful , we want to test coordinated outdoor and indoor shoes . Using the same handwoven textile , we can bundle sneakers , slippers , and mask , featuring the same textile . ( Shoe factory is currently making PPE and masks to keep shoemakers earning ) . We ’ve seen masks coordinating with shoes and bags with existing customers , and would like to add bundled offerings / cross selling to see if there is any opportunity here . Sneakers have been a strong product for TMC , growing into younger markets , and increasing sales to men . Approach E Commerce is a great channel for a Learning Launch as it is quick , cheap , and extensive analytics are available to track customer ’s online behavior . Frankly , with C19 , face to face or in - person observations are n’t available in this market beyond industry data , and observations in supermarkets and other open public spaces . While the learning launch will be focused on testing the saleability new product as a proxy for customer need , if it does n’t sell , we can look at customer behavior data in Google Analytics , especially on the multi brand site , to see what shoes customers coming to the “ inside shoe ” page , look at or go on to buy . Do customers interested in the slippers behave differently ? Does the slipper social media pull in less / more traffic than sneakers or mules ? Does the gender mix change with slippers vs other shoes ? We can also test in - store with prototypes to get first person feedback on customer needs , product design , pricing , and how they view footwear today versus a few months ago . Traffic is much lower and will have to be done by shop girl . Ethnographic research could add more valuable insight into customer ’s new use of footwear and would be a far better to start the design innovation process . However , the cost and logistics make it difficult . With the learning launch , we are giving small amounts of work to our artisan livelihoods , and learning if there is a larger business there .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge : One of my businesses , TMC , is a social enterprise focused on buying handwoven textiles at fair trade prices to support weaving communities and supporting an ethical footwear manufacturer that keeps the hand making of shoes alive while moving the skilled artisans from a piece work pay model . Covid-19 and working from home has radically changed footwear demand , where feet go and do n’t go , how quickly shoes are worn out , and many other factors . Do you need shoes when you now spend work time at home ? Shoes are n’t visible in a zoom meeting , are they relevant ? What are they wearing or want to wear while working from home ? When they do go out , people ’s habits and patterns have changed . Will there be a need for formal shoes ? Will sneakers grow to be even more popular ? Is going out a chance to dress up a bit and celebrate fashion ? With a horizon of only two years , what footwear opportunities are there for La Puerta Falsa ? What do customers need ? What do they want ? How will they use footwear ? What should PURPLE ACADEMY – WEMA BANK PLC ’s new line look like ? Can TMC sustain livelihoods for our stakeholder artisans by changing what footwear it sells ? Selection : TMC ’s goal is n’t to create some new type of footwear , but apply th As creating prototypes are cheap and support our weaving and shoemaking communities we work with , going right into a Learning Launch will restart small amounts of income for our stakeholders and allow us to test new products to see what works and does n’t work in this new environment . Application & Insight : TMC ’s hypothesis is with more time spent at home , people will be willing to buy more fashionable “ inside ” shoes . Slippers or house shoes featuring handwoven textiles can be a new product line . Key Assumptions
● People are spending more time at home than pre C19 and will continue to do so for the next 12 months .
● People wear comfortable “ inside shoes ” when at home . ( in many cultures , especially in our primary market in ASEAN , outside shoes stay outside of the door )
● Comfort is key decision factor in buying footwear
● People are looking for outlets for self - expression like fashion
As TMC is going with prototypes , the best learning launch will be testing two slipper styles for both men and women , each style in a different textile , with real customers . Slippers can quickly be Made to Order to fulfill customer orders in order to keep this a cheap experiment .
We will launch on both our single brand and on a multi - brand web store ( holalili.com and stridecollectiveph.com ) . A product page will be created on both websites with photos of prototypes and full product details and a preliminary price based on product cost estimates . The slipper “ launch ” will be supported with social media for up to 4 weeks to get the word out and drive customer traffic to the new product pages . With online channels we can quickly change colors and price points and measure stickiness and purchases . We will stick to the Philippines market so orders can be quickly manufactured and fulfilled . Data to be measured will include sales volume versus 2019 , mix between men and women ’s shoes sold , and ranking of visits and sales of new slippers on multi brand store . Frankly , sales have been zero for March and April , so any momentum is positive if we can sell at gross profit of 40 % . ( Financial wow should be easy as we can locally source materials and wo n’t need leather . ) If the first Learning Launch is successful , we want to test coordinated outdoor and indoor shoes . Using the same handwoven textile , we can bundle sneakers , slippers , and mask , featuring the same textile . ( Shoe factory is currently making PPE and masks to keep shoemakers earning ) . We ’ve seen masks coordinating with shoes and bags with existing customers , and would like to add bundled offerings / cross selling to see if there is any opportunity here . Sneakers have been a strong product for TMC , growing into younger markets , and increasing sales to men . Approach E Commerce is a great channel for a Learning Launch as it is quick , cheap , and extensive analytics are available to track customer ’s online behavior . Frankly , with C19 , face to face or in - person observations are n’t available in this market beyond industry data , and observations in supermarkets and other open public spaces . While the learning launch will be focused on testing the saleability new product as a proxy for customer need , if it does n’t sell , we can look at customer behavior data in Google Analytics , especially on the multi brand site , to see what shoes customers coming to the “ inside shoe ” page , look at or go on to buy . Do customers interested in the slippers behave differently ? Does the slipper social media pull in less / more traffic than sneakers or mules ? Does the gender mix change with slippers vs other shoes ? We can also test in - store with prototypes to get first person feedback on customer needs , product design , pricing , and how they view footwear today versus a few months ago . Traffic is much lower and will have to be done by shop girl . Ethnographic research could add more valuable insight into customer ’s new use of footwear and would be a far better to start the design innovation process . However , the cost and logistics make it difficult . With the learning launch , we are giving small amounts of work to our artisan livelihoods , and learning if there is a larger business there .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10005 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge I am a member of my organization ’s on line advertising and marketing branch and my / our project is to enhance the workflow ( sports and projects ) in the branch so that it will boom income withinside the on line channel and to spend advertising and marketing budgets at the proper campaigns . The venture scope consists of the web advertising and marketing branch composed of ten employees , in addition to the bigger advertising and marketing branch and IT branch , with whom we paintings closely . The venture is constrained to inner resources ( i.e. , finances and worker time ) . The venture need to now no longer exceed 30 enterprise days and the answer need to encompass a good distribution of running hours among the group members . We will awareness on looking to find what our group members , in addition to key stakeholders in the large advertising and marketing branch and IT branch , do not forget to be useless or difficult with reference to the workflow . Selection Our group has already long past via numerous layout wondering sports / equipment , so we ’re geared up to strive the gaining knowledge of release tool . Broadly speaking , the gaining knowledge of release is an test intended to fast check an concept and prototype . Application For our first gaining knowledge of release , we centered at the shape / execution of our on line advertising and marketing obligations . In particular , we desired to peer if we may want to shape our obligations , projects , and tactics to evolve the strategies of Scrum venture control for our paintings ( e.g. , time boxed , daily , unique meetings , reviews , etc . ) for you to come to be greater agile . This examined our assumption that the shape and execution had been the principle reasons of our workflow project . Our group went via a -day education with a Scrum venture control coach . Next , we went via 5 workshops to shape our obligations and tactics in a greater agile way . These periods befell inside in a three - week timeframe . We anticipated to provide a file with a clean description of our new , greater agile tactics / workflow . For our 2nd gaining knowledge of release , we centered on gaining readability approximately our obligations and priorities . This examined our assumption that our prioritization of obligations changed into the principle motive of our workflow project . Our group finished an nameless survey . Additionally , 5 key stakeholders from the bigger advertising and marketing branch and IT branch additionally finished an nameless survey . The surveys covered questions on our new , proposed manner , know - how the manner and the prioritization of obligations , and emotions approximately the change , and had been carried out inside a one - week timeframe .
Insight By making use of the gaining knowledge of release tool , our group diagnosed our assumptions and designed launches to check those assumptions . Additionally , we idea via predicted consequences , waiting for to discover that a greater agile technique might enhance our workflow , and that each our group and the important thing stakeholders might be pretty open to the brand new prioritization of obligations and manner . Our real consequences had been barely exceptional from what we predicted : even as our group changed into open to the prioritization of obligations and manner , the important thing stakeholders withinside the large advertising and marketing branch and IT branch expressed a few concerns . Moving forward , our group will evaluate this perception and include it into destiny release designs . The ongoing incorporation of perception is specifically critical at this degree , as launches come earlier than a complete rollout withinside the layout wondering timeline . Approach Given that our group has already long past via numerous layout wondering sports / equipment and are at this degree withinside the timeline , the gaining knowledge of release is the precise tool . As formerly mentioned , our group desires to check the perception received from our first launches and include this perception into destiny release designs . Future release designs need to replicate perception received , development made , and are available towards a compelling answer geared up for complete rollout .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge I am a member of my organization ’s on line advertising and marketing branch and my / our project is to enhance the workflow ( sports and projects ) in the branch so that it will boom income withinside the on line channel and to spend advertising and marketing budgets at the proper campaigns . The venture scope consists of the web advertising and marketing branch composed of ten employees , in addition to the bigger advertising and marketing branch and IT branch , with whom we paintings closely . The venture is constrained to inner resources ( i.e. , finances and worker time ) . The venture need to now no longer exceed 30 enterprise days and the answer need to encompass a good distribution of running hours among the group members . We will awareness on looking to find what our group members , in addition to key stakeholders in the large advertising and marketing branch and IT branch , do not forget to be useless or difficult with reference to the workflow . Selection Our group has already long past via numerous layout wondering sports / equipment , so we ’re geared up to strive the gaining knowledge of release tool . Broadly speaking , the gaining knowledge of release is an test intended to fast check an concept and prototype . Application For our first gaining knowledge of release , we centered at the shape / execution of our on line advertising and marketing obligations . In particular , we desired to peer if we may want to shape our obligations , projects , and tactics to evolve the strategies of Scrum venture control for our paintings ( e.g. , time boxed , daily , unique meetings , reviews , etc . ) for you to come to be greater agile . This examined our assumption that the shape and execution had been the principle reasons of our workflow project . Our group went via a -day education with a Scrum venture control coach . Next , we went via 5 workshops to shape our obligations and tactics in a greater agile way . These periods befell inside in a three - week timeframe . We anticipated to provide a file with a clean description of our new , greater agile tactics / workflow . For our 2nd gaining knowledge of release , we centered on gaining readability approximately our obligations and priorities . This examined our assumption that our prioritization of obligations changed into the principle motive of our workflow project . Our group finished an nameless survey . Additionally , 5 key stakeholders from the bigger advertising and marketing branch and IT branch additionally finished an nameless survey . The surveys covered questions on our new , proposed manner , know - how the manner and the prioritization of obligations , and emotions approximately the change , and had been carried out inside a one - week timeframe .
Insight By making use of the gaining knowledge of release tool , our group diagnosed our assumptions and designed launches to check those assumptions . Additionally , we idea via predicted consequences , waiting for to discover that a greater agile technique might enhance our workflow , and that each our group and the important thing stakeholders might be pretty open to the brand new prioritization of obligations and manner . Our real consequences had been barely exceptional from what we predicted : even as our group changed into open to the prioritization of obligations and manner , the important thing stakeholders withinside the large advertising and marketing branch and IT branch expressed a few concerns . Moving forward , our group will evaluate this perception and include it into destiny release designs . The ongoing incorporation of perception is specifically critical at this degree , as launches come earlier than a complete rollout withinside the layout wondering timeline . Approach Given that our group has already long past via numerous layout wondering sports / equipment and are at this degree withinside the timeline , the gaining knowledge of release is the precise tool . As formerly mentioned , our group desires to check the perception received from our first launches and include this perception into destiny release designs . Future release designs need to replicate perception received , development made , and are available towards a compelling answer geared up for complete rollout .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9759 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Storytelling
Challenge & Selection I took the aid of the Storytelling tool to create a vision of the ideal that our startup was trying to achieve . Storytelling is a tool employed in the Design Thinking process to help create a shared construct that not only captures simplifies concepts or difficult to relate ideas , but also exercises and builds upon empathy ( when done correctly ) . Application The way we worked with the tool was by turns . To elaborate , each member of our team was allowed to come up with a part of the story for our product ’s use case . We divided the story into three parts , and the team had to come up with proper storylines that outlined a particular feature that we would have liked to capture in our product , and drawbacks that we did n’t want our product to fall prey to . This way , each member of our team had a proper chance to flesh out and realize the potential and function that our product had in its service to the target audience . Insight & Approach What we learned from this little exercise was that it became immediately apparent as to who among the team had actually understood what the product was and its original purpose . Storytelling is a fun way of exploring different possibilities , in a detailed and structured manner . It also helped in building empathy in the team , as most of the stories that were told encouraged the listeners to put themselves in the shoes of the person in the story . The learning and lessons shared amongst us were truly fantastic and memorable . They made meetings and brainstorming sessions really fun and productive .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Storytelling
Challenge & Selection I took the aid of the Storytelling tool to create a vision of the ideal that our startup was trying to achieve . Storytelling is a tool employed in the Design Thinking process to help create a shared construct that not only captures simplifies concepts or difficult to relate ideas , but also exercises and builds upon empathy ( when done correctly ) . Application The way we worked with the tool was by turns . To elaborate , each member of our team was allowed to come up with a part of the story for our product ’s use case . We divided the story into three parts , and the team had to come up with proper storylines that outlined a particular feature that we would have liked to capture in our product , and drawbacks that we did n’t want our product to fall prey to . This way , each member of our team had a proper chance to flesh out and realize the potential and function that our product had in its service to the target audience . Insight & Approach What we learned from this little exercise was that it became immediately apparent as to who among the team had actually understood what the product was and its original purpose . Storytelling is a fun way of exploring different possibilities , in a detailed and structured manner . It also helped in building empathy in the team , as most of the stories that were told encouraged the listeners to put themselves in the shoes of the person in the story . The learning and lessons shared amongst us were truly fantastic and memorable . They made meetings and brainstorming sessions really fun and productive .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19193 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind Mapping Tool
Challenge & Selection
Mind Mapping is a useful tool for maintaining the design thinking process . Before the selection , I would like to explain our team and the problems that we have . I have been working with a team that we conducted under the Fire Up Change Pioneers Program , based on Amazon and Visvesvaraya
Technological University collaboration . The goal is to create a new social innovation project idea for our campuses . The idea that we find must increase the life quality of campuses and fit with one or more of the United Nations Sustainable Development Goals . I am going to describe the challenges we obtained in the application process by giving more details . We selected not only the Mind Mapping tool but also other tools . I want to explain all processes that we did and the Mind Mapping tool because this tool helps us about grouping and identifying the problems , makes our process faster .
Application
Our team consists of three BOUN students and 2 ITU students . As a result , we could generate different ideas because of our different perspectives . We used different design thinking tools that Leonardi mentioned such as ethnographic research , brainstorming , creating personas , visualization and mind mapping in our project . Firstly , we did some interviews at both Visvesvaraya
Technological University and ITU campuses to identify common problems . We saw that there are many problems related to different areas such as nutrition , transportation and socialization . We used the ethnographic research method in our interviews . Then , all project groups met at ITU . We took post - its to implement the mind mapping tool . We wrote down all problems with their all details into these post - its and pasted them on the wall . We matched similar ones with each other . As a result , problems ' major topics occurred . We debated about major topics and determined which is a more useful problem for us . We selected the socialization problem of lonely and/or shy people . After defining the major problem , we used the canvas model for defining the problem , determining our competitors , creating personas and finding solutions . Here are the photos when we worked together on interviewing and our canvas model :
Insight & Aproach
All of these design thinking tools improve our team working , enigma solving and being systematic skills . Specific to Mind Mapping , I had a chance to reduce my disarray by working with post - its and work more visualize . If we did not apply these tools to our work , the duration of the project will be much prolonged . Also , we could find problems by making interviews with students and see their ethnographic features . Nowadays , we are working on the Learning Launch tool and we hope that we will continue for prototyping .
In the next time , I want to use all of these design thinking tools in my work again because they improve my work quality and motivation . Especially , I want to focus more on the Learning Launch tool because I have to practice that . I will apply all of the tools after graduation as well . This lesson widens my knowledge and capability , gives me a new point of view .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind Mapping Tool
Challenge & Selection
Mind Mapping is a useful tool for maintaining the design thinking process . Before the selection , I would like to explain our team and the problems that we have . I have been working with a team that we conducted under the Fire Up Change Pioneers Program , based on Amazon and Visvesvaraya
Technological University collaboration . The goal is to create a new social innovation project idea for our campuses . The idea that we find must increase the life quality of campuses and fit with one or more of the United Nations Sustainable Development Goals . I am going to describe the challenges we obtained in the application process by giving more details . We selected not only the Mind Mapping tool but also other tools . I want to explain all processes that we did and the Mind Mapping tool because this tool helps us about grouping and identifying the problems , makes our process faster .
Application
Our team consists of three BOUN students and 2 ITU students . As a result , we could generate different ideas because of our different perspectives . We used different design thinking tools that Leonardi mentioned such as ethnographic research , brainstorming , creating personas , visualization and mind mapping in our project . Firstly , we did some interviews at both Visvesvaraya
Technological University and ITU campuses to identify common problems . We saw that there are many problems related to different areas such as nutrition , transportation and socialization . We used the ethnographic research method in our interviews . Then , all project groups met at ITU . We took post - its to implement the mind mapping tool . We wrote down all problems with their all details into these post - its and pasted them on the wall . We matched similar ones with each other . As a result , problems ' major topics occurred . We debated about major topics and determined which is a more useful problem for us . We selected the socialization problem of lonely and/or shy people . After defining the major problem , we used the canvas model for defining the problem , determining our competitors , creating personas and finding solutions . Here are the photos when we worked together on interviewing and our canvas model :
Insight & Aproach
All of these design thinking tools improve our team working , enigma solving and being systematic skills . Specific to Mind Mapping , I had a chance to reduce my disarray by working with post - its and work more visualize . If we did not apply these tools to our work , the duration of the project will be much prolonged . Also , we could find problems by making interviews with students and see their ethnographic features . Nowadays , we are working on the Learning Launch tool and we hope that we will continue for prototyping .
In the next time , I want to use all of these design thinking tools in my work again because they improve my work quality and motivation . Especially , I want to focus more on the Learning Launch tool because I have to practice that . I will apply all of the tools after graduation as well . This lesson widens my knowledge and capability , gives me a new point of view .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10549 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking : From a Problem - Solving Method to an Innovation Capability In the following sections , we exami e the field of design with a focus on one of its recent developments , design think - ing , because of its ambition to con- ribute to the field of management in general . Design as the Field of Innovation According to Simon ( 1969 ) , desi n is the process by which we devise courses of action aimed at changing existing situ - ations into preferred ones thro gh the creation of artifacts � objects created by humans through creative reasoning . Design is concerned with innova ion : It is the science of the artificial ( Simon , 1969 ) . In this sense , it is different from other cognitive approaches su h as decision making because it requires us to define the options among which the choice and the optimization is rea ized . For a long time , design was con - sidered the creative activity whose aim was to determine the formal qualities f manufactured objects ( Maldonado & Cullars , 1991 ) . Loewy renewed this perspective by emphasizing the func - ti nality dimension through industrial design . The Bauhaus ( Droste , 2002 ) , a landmark in the academic field of desi n that was founded in 1919 by Walter Gropius , is generally consid - ered the birthplace of design that went beyond th pure aesthetic and artistic perspective . It was based on the union of all arts and crafts . Gropius developed a craft - bas d system of teaching that aimed at developing skills , resulting in the creation of useful and beautiful artifacts for mas - production products that achieved functional and aestheti - cally satisfactory design . In Gropius � s thinking , desig ers were to integrate the materials and colors as well as the artistic , the visual dimension , and , pro - gressively , the tec nology . They were encouraged to produce their own cre - ative designs based on their subjec - tive perceptions . Thoug the Bauhaus school existed for only 14 years , it had The biggest driving force is the accelerated rate of change in business and society caused by advances in technology . As companies become more software - driven , and the rate of change increases , so does complexity . Most companies are optimised to execute and solve a stated problem . Creativity is about finding the problem worth s lving . An absence of a scalable creative framework encourages incremental innovation in lieu of disruptive innovati n. As companies strive for disruptive innovation , they must find ways to inject and scale creativity across their organ sations . Digital transformation is about the accelerated disruption of business models and requires a mind - set shift from prob em solving to problem finding . CEOs need to be visionary leaders : from establishing an internal culture that encoura es ideation , creation , and iteration , to building strategic partnerships to create new value propositions.7 � Sam Yen Chief Design Officer and Dr. Chakib Bouhdary , Digital Transformation Officer , at SAP Design thinking is our best tool for sense - making , meaning making , simplifying processes , and improving customer xperiences . Additionally , design thinking minimises risk , reduces costs , improves speed , and energises employees . esign thinking provides leaders with a framework for addressing complex human - centred challenges and making the best possible decisions concerning : � Redefining value � Re - inventing business models � Shifting markets and behaviours � Organisational culture change � Complex societal challenges such as health , education , food , water and climate change � Problems affecting diverse stakeholders and multiple systems Design thinking succeeds when it finds ideal solutions based on the real needs of real people . In a recent Harvard Bu iness Review article on the evolution of design thinking , Jon Kolko8 noted , People need their interactions with technologies and other complex systems to be simple , intuitive , and pleasurable . hen done well , human - centred design enhances the user experience at every touch point and fuels the creation of pro ucts and services that deeply resonate with customers . Design is empathic , and thus implicitly drives a more thoughtf l , human approach to business . When done well , human - centred design enhances the user experience at every touch point and fuels the creation of p
oducts and services that deeply resonate with customers . Design thinking informs human - centred innovation . It begins with developing an understanding of customers � or u ers � unmet or unarticulated needs . � The most secure source of new ideas that have true competitive advantage , an hence , higher margins , is customers � unarticulated needs , � says Jeanne Liedtka ( Batten Briefings , 20149 ) , � Cus omer intimacy � a deep knowledge of customers and their problems � helps to uncover those needs . � Design thinking minimises the uncertainty and risk of innovation by engaging customers or users through a series of prototypes to learn , test , and refine concepts . Design thinkers rely on customer insights gained from real - world expe iments , not just historical data or market research . McKinsey reports the best results come from constantly blending ser research � quantitative ( such as conjoint analysis ) and qualitative ( such as ethnographic interviews ) with market analytics .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking : From a Problem - Solving Method to an Innovation Capability In the following sections , we exami e the field of design with a focus on one of its recent developments , design think - ing , because of its ambition to con- ribute to the field of management in general . Design as the Field of Innovation According to Simon ( 1969 ) , desi n is the process by which we devise courses of action aimed at changing existing situ - ations into preferred ones thro gh the creation of artifacts � objects created by humans through creative reasoning . Design is concerned with innova ion : It is the science of the artificial ( Simon , 1969 ) . In this sense , it is different from other cognitive approaches su h as decision making because it requires us to define the options among which the choice and the optimization is rea ized . For a long time , design was con - sidered the creative activity whose aim was to determine the formal qualities f manufactured objects ( Maldonado & Cullars , 1991 ) . Loewy renewed this perspective by emphasizing the func - ti nality dimension through industrial design . The Bauhaus ( Droste , 2002 ) , a landmark in the academic field of desi n that was founded in 1919 by Walter Gropius , is generally consid - ered the birthplace of design that went beyond th pure aesthetic and artistic perspective . It was based on the union of all arts and crafts . Gropius developed a craft - bas d system of teaching that aimed at developing skills , resulting in the creation of useful and beautiful artifacts for mas - production products that achieved functional and aestheti - cally satisfactory design . In Gropius � s thinking , desig ers were to integrate the materials and colors as well as the artistic , the visual dimension , and , pro - gressively , the tec nology . They were encouraged to produce their own cre - ative designs based on their subjec - tive perceptions . Thoug the Bauhaus school existed for only 14 years , it had The biggest driving force is the accelerated rate of change in business and society caused by advances in technology . As companies become more software - driven , and the rate of change increases , so does complexity . Most companies are optimised to execute and solve a stated problem . Creativity is about finding the problem worth s lving . An absence of a scalable creative framework encourages incremental innovation in lieu of disruptive innovati n. As companies strive for disruptive innovation , they must find ways to inject and scale creativity across their organ sations . Digital transformation is about the accelerated disruption of business models and requires a mind - set shift from prob em solving to problem finding . CEOs need to be visionary leaders : from establishing an internal culture that encoura es ideation , creation , and iteration , to building strategic partnerships to create new value propositions.7 � Sam Yen Chief Design Officer and Dr. Chakib Bouhdary , Digital Transformation Officer , at SAP Design thinking is our best tool for sense - making , meaning making , simplifying processes , and improving customer xperiences . Additionally , design thinking minimises risk , reduces costs , improves speed , and energises employees . esign thinking provides leaders with a framework for addressing complex human - centred challenges and making the best possible decisions concerning : � Redefining value � Re - inventing business models � Shifting markets and behaviours � Organisational culture change � Complex societal challenges such as health , education , food , water and climate change � Problems affecting diverse stakeholders and multiple systems Design thinking succeeds when it finds ideal solutions based on the real needs of real people . In a recent Harvard Bu iness Review article on the evolution of design thinking , Jon Kolko8 noted , People need their interactions with technologies and other complex systems to be simple , intuitive , and pleasurable . hen done well , human - centred design enhances the user experience at every touch point and fuels the creation of pro ucts and services that deeply resonate with customers . Design is empathic , and thus implicitly drives a more thoughtf l , human approach to business . When done well , human - centred design enhances the user experience at every touch point and fuels the creation of p
oducts and services that deeply resonate with customers . Design thinking informs human - centred innovation . It begins with developing an understanding of customers � or u ers � unmet or unarticulated needs . � The most secure source of new ideas that have true competitive advantage , an hence , higher margins , is customers � unarticulated needs , � says Jeanne Liedtka ( Batten Briefings , 20149 ) , � Cus omer intimacy � a deep knowledge of customers and their problems � helps to uncover those needs . � Design thinking minimises the uncertainty and risk of innovation by engaging customers or users through a series of prototypes to learn , test , and refine concepts . Design thinkers rely on customer insights gained from real - world expe iments , not just historical data or market research . McKinsey reports the best results come from constantly blending ser research � quantitative ( such as conjoint analysis ) and qualitative ( such as ethnographic interviews ) with market analytics .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19143 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Tool : Storytelling at a company workshop about transformation
Challenge : Describe your challenge , including all relevant information .
I joined a new company , a traditional almost 100 - year - old distributor as person in charge for Digital Transformation . One of my main assignments was to convince the organization of the importance of eCommerce for the future as a distributor . eCommerce was something they were n’t familiar with and so it as something impacting retail but not the B2B distribution space which was the area they where working in .
Selection : In your own words , briefly describe the tool you selected
Storytelling is not the only tool I applied in my case , but I chose it for this assignment as it is a great tool to engage with a diverse audience during the brainstorming ( what if ? ) phase . Stories are sticky and tangible . People can relate to them much better than abstract models , theories and economical concepts . Most of all a story can generate questions and questions expand the depth and breath of a story , that ultimately lead to lots of innovative thoughts and ideas .
Application : Describe how you applied the tool you selected to your challenge
I applied the storytelling tool in several ways in my challenge . During a workshop with several work colleagues I asked them to each share a story or experience they made with eCommerce and shopping online . This was an ideal ice breaker and got everyone thinking . I then shared a bit of background on the current status of eCommerce in our industry in different parts of the world and to create a “ burning platform ” situation told a story about a company in a more developed market that failed to transform and adopt to eCommerce and consecutively lost customers , relevance and within a couple of years had to file for bankruptcy . After we discussed this case in various break groups we focused on brainstorming what eCommerce could mean for us a company . We asked ourselves what we change and impact we could have if we started to develop eCommerce capabilities within our company . We again broke out in different groups with the task to come up with different stories of what our company could look like in 3 years if we invested and adopted in this new channel of business
Insight : Describe the insight you gained from applying the tool you selected to your challenge
I ’ve gained several insights form applying the story telling tool multiple times during my workshop . It served as a great ice breaker , got people to relax and share something personal . This lowered the barrier for people to openly collaborate and brainstorm together later . Which is sometimes tricky especially when people come from different departments and are n’t used to work together . The second time I used story telling was with the intention of creating awareness among the workshop attendees that we need to act now as company . My main insight here was that stories can create a sense of urgency that dry numbers , charts and growth rates alone ca n’t achieve as people ca n’t relate to it as well . Therefore , I believe stories telling is ideal to create so called “ burning platforms ” . The third insight I got was that if you assign people to work together and come up with a story that captures a scenario of the future it gets people way more engaged than if they just have to come up with a simple bullet point list of what they want to do or where they want to be in 3 years . Forcing them to package it in a consistent story that resonated helped them to narrow down to some very focused suggestions for innovation and transformation .
Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why .
I would apply the tool again in a similar situation along with other tools that I did n’t mention here . I would probably have the workshop participants prepare parts of their story in advance in order to get the thought process starting a bit earlier . Also I ’m thinking about using small give aways and having the teams vote for the story presented . Another tool that I would like to apply is the journey mapping to illustrate how our customers ’ as well as our internal journeys / processes and operations could change through new innovations and technology
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Tool : Storytelling at a company workshop about transformation
Challenge : Describe your challenge , including all relevant information .
I joined a new company , a traditional almost 100 - year - old distributor as person in charge for Digital Transformation . One of my main assignments was to convince the organization of the importance of eCommerce for the future as a distributor . eCommerce was something they were n’t familiar with and so it as something impacting retail but not the B2B distribution space which was the area they where working in .
Selection : In your own words , briefly describe the tool you selected
Storytelling is not the only tool I applied in my case , but I chose it for this assignment as it is a great tool to engage with a diverse audience during the brainstorming ( what if ? ) phase . Stories are sticky and tangible . People can relate to them much better than abstract models , theories and economical concepts . Most of all a story can generate questions and questions expand the depth and breath of a story , that ultimately lead to lots of innovative thoughts and ideas .
Application : Describe how you applied the tool you selected to your challenge
I applied the storytelling tool in several ways in my challenge . During a workshop with several work colleagues I asked them to each share a story or experience they made with eCommerce and shopping online . This was an ideal ice breaker and got everyone thinking . I then shared a bit of background on the current status of eCommerce in our industry in different parts of the world and to create a “ burning platform ” situation told a story about a company in a more developed market that failed to transform and adopt to eCommerce and consecutively lost customers , relevance and within a couple of years had to file for bankruptcy . After we discussed this case in various break groups we focused on brainstorming what eCommerce could mean for us a company . We asked ourselves what we change and impact we could have if we started to develop eCommerce capabilities within our company . We again broke out in different groups with the task to come up with different stories of what our company could look like in 3 years if we invested and adopted in this new channel of business
Insight : Describe the insight you gained from applying the tool you selected to your challenge
I ’ve gained several insights form applying the story telling tool multiple times during my workshop . It served as a great ice breaker , got people to relax and share something personal . This lowered the barrier for people to openly collaborate and brainstorm together later . Which is sometimes tricky especially when people come from different departments and are n’t used to work together . The second time I used story telling was with the intention of creating awareness among the workshop attendees that we need to act now as company . My main insight here was that stories can create a sense of urgency that dry numbers , charts and growth rates alone ca n’t achieve as people ca n’t relate to it as well . Therefore , I believe stories telling is ideal to create so called “ burning platforms ” . The third insight I got was that if you assign people to work together and come up with a story that captures a scenario of the future it gets people way more engaged than if they just have to come up with a simple bullet point list of what they want to do or where they want to be in 3 years . Forcing them to package it in a consistent story that resonated helped them to narrow down to some very focused suggestions for innovation and transformation .
Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why .
I would apply the tool again in a similar situation along with other tools that I did n’t mention here . I would probably have the workshop participants prepare parts of their story in advance in order to get the thought process starting a bit earlier . Also I ’m thinking about using small give aways and having the teams vote for the story presented . Another tool that I would like to apply is the journey mapping to illustrate how our customers ’ as well as our internal journeys / processes and operations could change through new innovations and technology
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21289 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
The challenge I have taken on definitely meets the criteria for design thinking because it surely
qualifies as a “ wicked ” problem . I am a middle school teacher in a title 1 school . ( Schools having more than 40 % of its student population coming from families functioning under the poverty line ) The challenge I face every day is to help motivate these students to improve their personal chances of escaping the fixed environment they are now part of .
Most of my students come from single parent households , primarily the mother . Often these
households have no working parent and are supported by federal subsidies . My students come from impoverished neighborhoods where positive role models have worked their way out of and are seldom to return . The role models they do aspire to are not accessible . Many of these students cling to the dream that their only route to success is through athletic prowess or some other aspect of the entertainment industry .
To work hard in school because that is the route out , is not viable to them . It may not have
worked for anyone they have close contact with . It is here that my challenge arises from . I must often be the one that instills the realization and hope that it is through education we are given the keys to success .
I came to the realization after participating in the design thinking class that not only would this
process be useful to my challenge , design thinking could also be extremely useful for the education system as a whole . I would love to attack the greater challenge of improving the function of education itself at a district , state , or federal level but in the interest of this exercise I will execute it within my own school .
Selection
The design thinking tool I utilized is story telling . This is not a new tool for me ; as teachers we
often rely on a story to make connections with our students . The fact that I now have a tool box it belongs in … is novel . I am in a situation where my class is often seen as a throw away class . It is commonly referred to as an elective . I teach technology to 6th,7th and 8th graders . Since it is regarded as an elective along with P.E. Music , Art , Home Economics , and Foreign Language , it is not a class that counts towards student promotion . ( it is not required that they pass this class to move on as it is with History , Math , English , and Science ) The Challenge comes in the form of giving this class a distinction of importance to my clients ( students , parents , administrators ) By telling the right story I will hopefully be providing students with the motivation to excel , and convincing parents and administrators as to the “ larger purpose ” of an elective class . As Fernando Johnson from Mars Inc. said “ Story telling makes a strategy simple and relatable , it gives it color , life , character and plot . ” He also explains that the purpose of a story is to “ create a cause . ” I can think of no greater cause than motivating children to take ownership of their education and learn .
Application
The story I use came to me happenstance but it works perfectly for my situation . As I said many
of my students see athletics as their way out of poverty . It was through an athletic circumstance that I was provided with my story . This will be the hook for my audience .
I was accompanying my son to a lacrosse tournament . As parents do I was making small talk
with one of the other parents on the sidelines . The question eventually came around to what I did for a living , I mentioned I was a teacher . Invariably he asked what it was that I taught . I am proud of what I do and can talk at length about it , as most people can about things they are passionate . I told him that I taught technology and this peaked his interest because he owned a company that manufactured signs . I started to explain some of the things that go on in a technology classroom . We do a lot of designing ( the reason this class caught my eye ) and getting a design on paper is paramount . I also vented my frustrations with students not wanting to put the time into the planning/ drawing stage . They want it done now . They think it should be able to go from mind to product , nothing in between . He asked what kind of drawing we were doing , and I explained we used a product called Google sketch up . His eyes got big and he became very interested at that moment .
“ Really ? ” he said . “ do they get it ? ”
My response was yes they get it ; it is very similar to Minecraft a program they are very adept at
which is also my greatest hurdle to teaching sketch - up . The students are so into the gaming aspect of Minecraft that they do not have the patience for a program that does basically the same thing but is only a design tool .
“ That ’s a shame ” he said , ” If I found students right out of high school that were able to use
sketch - up as a design tool , I would have a well - paying job available for them that very day . ”
Really ? I can show you someone who gets it , but he can only work summers for the next three
years !
Insight / Approach
Even though I use this story to motivate my students , it is the parents and administrators that
really latch on to it . We all have stories that connect with the personal element of education . So here lies the potential in using design thinking to better our education system as a whole . The cause is there ! The process needs improvement !
We continue to use this data driven assembly line approach to this “ wicked ” problem of making
the education system developed at the turn of the century work for today ’s children . Everyday teachers are using learning launches in their individual classroom to try and spice up the cookie cutter curriculum . Bring the learning launch out of the classroom and use it district wide , state wide , nationwide . Our students are every bit as important as a personal healthcare kit or process to sell financial products . No wonder our priorities have run amuck . We fail to use the powerful tools we develop on our most precious investment .
Fernando Johnson
| EMAIL:
ID_NUM:
NAME_STUDENT: Fernando Johnson
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
The challenge I have taken on definitely meets the criteria for design thinking because it surely
qualifies as a “ wicked ” problem . I am a middle school teacher in a title 1 school . ( Schools having more than 40 % of its student population coming from families functioning under the poverty line ) The challenge I face every day is to help motivate these students to improve their personal chances of escaping the fixed environment they are now part of .
Most of my students come from single parent households , primarily the mother . Often these
households have no working parent and are supported by federal subsidies . My students come from impoverished neighborhoods where positive role models have worked their way out of and are seldom to return . The role models they do aspire to are not accessible . Many of these students cling to the dream that their only route to success is through athletic prowess or some other aspect of the entertainment industry .
To work hard in school because that is the route out , is not viable to them . It may not have
worked for anyone they have close contact with . It is here that my challenge arises from . I must often be the one that instills the realization and hope that it is through education we are given the keys to success .
I came to the realization after participating in the design thinking class that not only would this
process be useful to my challenge , design thinking could also be extremely useful for the education system as a whole . I would love to attack the greater challenge of improving the function of education itself at a district , state , or federal level but in the interest of this exercise I will execute it within my own school .
Selection
The design thinking tool I utilized is story telling . This is not a new tool for me ; as teachers we
often rely on a story to make connections with our students . The fact that I now have a tool box it belongs in … is novel . I am in a situation where my class is often seen as a throw away class . It is commonly referred to as an elective . I teach technology to 6th,7th and 8th graders . Since it is regarded as an elective along with P.E. Music , Art , Home Economics , and Foreign Language , it is not a class that counts towards student promotion . ( it is not required that they pass this class to move on as it is with History , Math , English , and Science ) The Challenge comes in the form of giving this class a distinction of importance to my clients ( students , parents , administrators ) By telling the right story I will hopefully be providing students with the motivation to excel , and convincing parents and administrators as to the “ larger purpose ” of an elective class . As Fernando Johnson from Mars Inc. said “ Story telling makes a strategy simple and relatable , it gives it color , life , character and plot . ” He also explains that the purpose of a story is to “ create a cause . ” I can think of no greater cause than motivating children to take ownership of their education and learn .
Application
The story I use came to me happenstance but it works perfectly for my situation . As I said many
of my students see athletics as their way out of poverty . It was through an athletic circumstance that I was provided with my story . This will be the hook for my audience .
I was accompanying my son to a lacrosse tournament . As parents do I was making small talk
with one of the other parents on the sidelines . The question eventually came around to what I did for a living , I mentioned I was a teacher . Invariably he asked what it was that I taught . I am proud of what I do and can talk at length about it , as most people can about things they are passionate . I told him that I taught technology and this peaked his interest because he owned a company that manufactured signs . I started to explain some of the things that go on in a technology classroom . We do a lot of designing ( the reason this class caught my eye ) and getting a design on paper is paramount . I also vented my frustrations with students not wanting to put the time into the planning/ drawing stage . They want it done now . They think it should be able to go from mind to product , nothing in between . He asked what kind of drawing we were doing , and I explained we used a product called Google sketch up . His eyes got big and he became very interested at that moment .
“ Really ? ” he said . “ do they get it ? ”
My response was yes they get it ; it is very similar to Minecraft a program they are very adept at
which is also my greatest hurdle to teaching sketch - up . The students are so into the gaming aspect of Minecraft that they do not have the patience for a program that does basically the same thing but is only a design tool .
“ That ’s a shame ” he said , ” If I found students right out of high school that were able to use
sketch - up as a design tool , I would have a well - paying job available for them that very day . ”
Really ? I can show you someone who gets it , but he can only work summers for the next three
years !
Insight / Approach
Even though I use this story to motivate my students , it is the parents and administrators that
really latch on to it . We all have stories that connect with the personal element of education . So here lies the potential in using design thinking to better our education system as a whole . The cause is there ! The process needs improvement !
We continue to use this data driven assembly line approach to this “ wicked ” problem of making
the education system developed at the turn of the century work for today ’s children . Everyday teachers are using learning launches in their individual classroom to try and spice up the cookie cutter curriculum . Bring the learning launch out of the classroom and use it district wide , state wide , nationwide . Our students are every bit as important as a personal healthcare kit or process to sell financial products . No wonder our priorities have run amuck . We fail to use the powerful tools we develop on our most precious investment .
Fernando Johnson
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Fernando Johnson"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10874 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
- Data Security - Privacy / Transparency - Timely supply - No ERP on procurement in industry with mobile app - Competition concern
Types of Data in distribution : Market Data
- How much the product is rotating in the market at x price - How many places ( location ) the product is kept
Retailer / corporates data
- Sales over time
o Purchase cost o Sales history o Future orders
- Purchase overtime - Customer services
What are we Providing :
- Vendor / items onboarding - BI Data based on categories :
o Master database o How much is being sold
o How much demand is there ? o Demand and supply analytics o Targeted marketing allowance
- Logistics
o On - time supply and delivery . Option available within the portal
- Historical analysis and demand forecasting - Special differentiation of retailers / wholesalers / corporates - Centralized ERP for procurement - Automation in the procurement system , Manage procurement and its costs - Procurement Fraud avoidance and fraud detection - Merit based procurement - Price Comparisons helping lowering cost with seal bids concept integrated as required
2.0
- Contract templates - Payment wallets - Bank portals and collaborations - Integration with SAP and Oracle - Procurement back offices / experts / consultant services - Bill of lading / shipping etc . services
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
- Data Security - Privacy / Transparency - Timely supply - No ERP on procurement in industry with mobile app - Competition concern
Types of Data in distribution : Market Data
- How much the product is rotating in the market at x price - How many places ( location ) the product is kept
Retailer / corporates data
- Sales over time
o Purchase cost o Sales history o Future orders
- Purchase overtime - Customer services
What are we Providing :
- Vendor / items onboarding - BI Data based on categories :
o Master database o How much is being sold
o How much demand is there ? o Demand and supply analytics o Targeted marketing allowance
- Logistics
o On - time supply and delivery . Option available within the portal
- Historical analysis and demand forecasting - Special differentiation of retailers / wholesalers / corporates - Centralized ERP for procurement - Automation in the procurement system , Manage procurement and its costs - Procurement Fraud avoidance and fraud detection - Merit based procurement - Price Comparisons helping lowering cost with seal bids concept integrated as required
2.0
- Contract templates - Payment wallets - Bank portals and collaborations - Integration with SAP and Oracle - Procurement back offices / experts / consultant services - Bill of lading / shipping etc . services
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22598 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for innovation Assignment - Reflection
Nothing in the world is heavier than an empty heart .
( S p e n d s o m e t i m e w i t h t h e e l d e r l y . )
Challenge : How to engage the elderly in a way that ensures they feel productive & not lonely ?
Loneliness is a killer . This is even more true for the elderly who are living alone . It not only leads to frustration but is a root cause of spiralling mental as well as physical health issues . The elderly , retired from their days jobs often “ feel useless ” because society offers very few avenues to engage them thoughtfully / meaningfully . Naturally they love their kids and grandkids , but their interaction with the family is often reduced to occasional phone calls or video calls . They see their grandkid ’s growing up from a distance and can not wait for that once a year trip that will bring their whole family under one roof . The elderly have a whole lot of knowledge , wisdom and pure affection to offer . The ideal way to engage them is productively , so that it does n’t seem like charity or sympathy but rather a reinforcement of their dignity and self belief . In a social construct that has already determined a “ retirement age ” irrespective of the individual capabilities ( mental & physical ) of person , this is a tricky challenge .
Design Thinking for innovation Assignment - Reflection
Selection : Learning Launch ( with a bit of other tools built in ) .
I think a learning launch is an extremely powerful tool to test out an idea . Ideas that are evaluated in the real world with real people will always yield richer learnings than the ones that are firmed up in boardrooms with strategic discussions alone . The Module 4 videos were a great example that convinced me on how to apply this tool to test my concepts . But I took the liberty to go a bit further and build in elements of storytelling and visualisation into the mix because people are dynamic entities and I believe a human touch ( storytelling ) with some stimulus for imagination ( visualisation ) would give me an ideal test scenario . I feel this approach helped me a great deal while testing my concepts and allowed me to push my learning curve .
Application : Test 3 concepts on a set of subjects with a feedback loop across the board .
Identified some kind elderly couples in my neighbourhood and tested out 3 different concepts with them . Concept 1 was a virtual super network of grandparents spread across geographies . Concept 2 was a club for the elderly that doubled up as an affordable day care centre for kids . Concept 3 was a cloud based platform where the elderly could engage needy children with stories , academics and life skills . While only one concept was tested on each couple , the other two were also shared with them to get a comprehensive feedback on what works best .
Insight : The body ages faster than the mind .
What a great learning experience this was ! I doubt any other tool than a learning launch would have bee as enlightening . The elderly , while being a bundle of abundant affection , have their own challenges that are biological in nature and can not be solved by design thinking . Real limitations like mobility , familiarity / comfort with technology and a depleting physical stamina are all too real and can not always be overcome . While all 3 concepts were loved by each of the test subjects , there were genuine apprehensions about their own ability to engage with them owing to the aforementioned reasons . It forced me back to the drawing board and relook at the challenge itself with a fresh approach that would address these very pertinent issues .
Approach : Stick to what works best .
I would definitely stick to using the Learning Launch as my preferred tool . While each tool has its virtues , there is no substitute for a hands on , real world test that allows the concepts to go through the rigour of a thorough evaluation . Furthermore , the beauty of this tool is that you can build in storytelling , visualisation and mind mapping as add ons to the learning launch . Why mess with a winning formula ?
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for innovation Assignment - Reflection
Nothing in the world is heavier than an empty heart .
( S p e n d s o m e t i m e w i t h t h e e l d e r l y . )
Challenge : How to engage the elderly in a way that ensures they feel productive & not lonely ?
Loneliness is a killer . This is even more true for the elderly who are living alone . It not only leads to frustration but is a root cause of spiralling mental as well as physical health issues . The elderly , retired from their days jobs often “ feel useless ” because society offers very few avenues to engage them thoughtfully / meaningfully . Naturally they love their kids and grandkids , but their interaction with the family is often reduced to occasional phone calls or video calls . They see their grandkid ’s growing up from a distance and can not wait for that once a year trip that will bring their whole family under one roof . The elderly have a whole lot of knowledge , wisdom and pure affection to offer . The ideal way to engage them is productively , so that it does n’t seem like charity or sympathy but rather a reinforcement of their dignity and self belief . In a social construct that has already determined a “ retirement age ” irrespective of the individual capabilities ( mental & physical ) of person , this is a tricky challenge .
Design Thinking for innovation Assignment - Reflection
Selection : Learning Launch ( with a bit of other tools built in ) .
I think a learning launch is an extremely powerful tool to test out an idea . Ideas that are evaluated in the real world with real people will always yield richer learnings than the ones that are firmed up in boardrooms with strategic discussions alone . The Module 4 videos were a great example that convinced me on how to apply this tool to test my concepts . But I took the liberty to go a bit further and build in elements of storytelling and visualisation into the mix because people are dynamic entities and I believe a human touch ( storytelling ) with some stimulus for imagination ( visualisation ) would give me an ideal test scenario . I feel this approach helped me a great deal while testing my concepts and allowed me to push my learning curve .
Application : Test 3 concepts on a set of subjects with a feedback loop across the board .
Identified some kind elderly couples in my neighbourhood and tested out 3 different concepts with them . Concept 1 was a virtual super network of grandparents spread across geographies . Concept 2 was a club for the elderly that doubled up as an affordable day care centre for kids . Concept 3 was a cloud based platform where the elderly could engage needy children with stories , academics and life skills . While only one concept was tested on each couple , the other two were also shared with them to get a comprehensive feedback on what works best .
Insight : The body ages faster than the mind .
What a great learning experience this was ! I doubt any other tool than a learning launch would have bee as enlightening . The elderly , while being a bundle of abundant affection , have their own challenges that are biological in nature and can not be solved by design thinking . Real limitations like mobility , familiarity / comfort with technology and a depleting physical stamina are all too real and can not always be overcome . While all 3 concepts were loved by each of the test subjects , there were genuine apprehensions about their own ability to engage with them owing to the aforementioned reasons . It forced me back to the drawing board and relook at the challenge itself with a fresh approach that would address these very pertinent issues .
Approach : Stick to what works best .
I would definitely stick to using the Learning Launch as my preferred tool . While each tool has its virtues , there is no substitute for a hands on , real world test that allows the concepts to go through the rigour of a thorough evaluation . Furthermore , the beauty of this tool is that you can build in storytelling , visualisation and mind mapping as add ons to the learning launch . Why mess with a winning formula ?
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9042 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Mind Mapping
Challenge
I am developing an online platform that connects shoppers , retailers and banks through a technological
solution where everybody wins – shoppers get higher cashbacks on their purchases , retailers get customers where and when they need them and banks get higher spends on theirs cards . Because of
the large number of stakeholders , I need to clearly understand the articulated and non - articulated needs and patterns of behavior in order to design the right benefits for each party in the right way .
Selection
I have used the mind mapping tool that allows to visually structure all the information relating to the
stakeholders ’ desires , needs , fears and behaviors and to define the design criteria which will be used on a later stage during the brainstorming session . Considering the amount of raw data obtained during
the interviews with various parties it has been necessary to map it first to dwell on the criteria rather than the ready solutions that first spring to the mind .
Application
First , I laid out all the data on separate post - it notes including previous research summaries , statistics ,
competitor steps , trends and of course , insights from shoppers , retailers and banks as well as feedback from the project team . Then I set up five sessions with colleagues from different fields to review the
available data and to organize it in a map mind structure combining pieces of data into themes and establishing links between the themes . Finally , I set up a design criteria discussion where the
participants had to review the mind maps of the previous five groups and come out with the criteria that the developed solution must satisfy . The resulting output was a check - list to be used constantly during
the development phase to ensure that we are going in the right direction . The tool has proved effective because it has allowed to avoid lengthy discussions and instead concentrate on the constructive work
involving all decision - makers .
Insight
The mind mapping tool has changed the point of view of many decision - makers , including myself , who had had certain preconceptions of what should be developed as a solution . For example , one of the
found insights is that shoppers like to think about getting benefits from retailers but do not like to spend much time on choosing and interacting with the platform . Therefore , the solution must not be based on
the customers ’ direct decisions but rather on their history of choices and predicted interests drawn from look - alike models . The solution should be different from what it has been previously thought of – more
intuitive and machine learning , more about suggesting rather than asking and appearing only in the moments of need without much pushing . The use of the tool has changed my understanding of design
thinking – I tend to have a ‘ gut feeling ’ about the right decision but the design thinking tools show me a basis to confirm or disconfirm my preconceptions . It still requires certain courage to change one ’s ideas
but the collaborative nature of design thinking makes is easier to find the common ground and convince other people .
Approach
I have found the mind mapping tool extremely useful , so next time I will certainly use it when I need to visualize raw data and dwell on the design criteria . Once the team members understand the tool , they
are more willing to be actively involved in it . I am sure next time it will be easier to go through the preliminary sessions because they will be more familiar and not intimidating . I will also involve the team
members in the previous stages of interviewing and customer journey mapping to give them the feel of fieldwork and hands - on experience with shoppers and other stakeholders , as people are more likely to
fuse with the information when they know it from the start .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Mind Mapping
Challenge
I am developing an online platform that connects shoppers , retailers and banks through a technological
solution where everybody wins – shoppers get higher cashbacks on their purchases , retailers get customers where and when they need them and banks get higher spends on theirs cards . Because of
the large number of stakeholders , I need to clearly understand the articulated and non - articulated needs and patterns of behavior in order to design the right benefits for each party in the right way .
Selection
I have used the mind mapping tool that allows to visually structure all the information relating to the
stakeholders ’ desires , needs , fears and behaviors and to define the design criteria which will be used on a later stage during the brainstorming session . Considering the amount of raw data obtained during
the interviews with various parties it has been necessary to map it first to dwell on the criteria rather than the ready solutions that first spring to the mind .
Application
First , I laid out all the data on separate post - it notes including previous research summaries , statistics ,
competitor steps , trends and of course , insights from shoppers , retailers and banks as well as feedback from the project team . Then I set up five sessions with colleagues from different fields to review the
available data and to organize it in a map mind structure combining pieces of data into themes and establishing links between the themes . Finally , I set up a design criteria discussion where the
participants had to review the mind maps of the previous five groups and come out with the criteria that the developed solution must satisfy . The resulting output was a check - list to be used constantly during
the development phase to ensure that we are going in the right direction . The tool has proved effective because it has allowed to avoid lengthy discussions and instead concentrate on the constructive work
involving all decision - makers .
Insight
The mind mapping tool has changed the point of view of many decision - makers , including myself , who had had certain preconceptions of what should be developed as a solution . For example , one of the
found insights is that shoppers like to think about getting benefits from retailers but do not like to spend much time on choosing and interacting with the platform . Therefore , the solution must not be based on
the customers ’ direct decisions but rather on their history of choices and predicted interests drawn from look - alike models . The solution should be different from what it has been previously thought of – more
intuitive and machine learning , more about suggesting rather than asking and appearing only in the moments of need without much pushing . The use of the tool has changed my understanding of design
thinking – I tend to have a ‘ gut feeling ’ about the right decision but the design thinking tools show me a basis to confirm or disconfirm my preconceptions . It still requires certain courage to change one ’s ideas
but the collaborative nature of design thinking makes is easier to find the common ground and convince other people .
Approach
I have found the mind mapping tool extremely useful , so next time I will certainly use it when I need to visualize raw data and dwell on the design criteria . Once the team members understand the tool , they
are more willing to be actively involved in it . I am sure next time it will be easier to go through the preliminary sessions because they will be more familiar and not intimidating . I will also involve the team
members in the previous stages of interviewing and customer journey mapping to give them the feel of fieldwork and hands - on experience with shoppers and other stakeholders , as people are more likely to
fuse with the information when they know it from the start .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18075 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Tool Selection :
I am an architect for Application Managed Services projects in an IT outsourcing company in India . I am involved in the presales process and is required to design “ winning ” solutions for the RFP(Request For Proposal ) that we receive from our sales team or proactive proposals that we need to prepare as part of our “ farming ” initiatives . I will relate a situation that I came across recently , where I used story telling and mind mapping to some extent as an effective tool to uncover unstated objectives and requirements of the client CIO .
This proposal was a proactive one , where our client partner identified an opportunity with one of the largest New York based global banks . The client IT portfolio was heavy on Mainframe and knowledge management was very poor . The applications were not scalable and people who were supporting it were closing in on their respective superannuation dates . Once these SMEs who held enormous tribal knowledge between them are gone , the critical applications will be without support as those applications were built and supported by them for the last 20 years as a minimum . The bank , for all sense and purpose can not afford a long downtime for these critical applications . Availability had to be 99.9 % for all those applications . Transition was a risk as finding people with such legacy skills is itself a task and , in this case , there is always the additional load of a large volume of undocumented knowledge held by the SMEs between them . The CIO of the bank was also worried about the high cost of ownership for these critical applications and wanted to reduce the cost by as much as 40 % over a period of 5 years . This opportunity was not picked up by some of the bigger IT outsourcing firms as they could not give “ proper business case ” along with a way to manage the risk in a way acceptable to the CIO . When our sales representative spoke with the CIO about this opportunity , he was partly dismissive . He informed our sales representative that he can only afford to spare 30 minutes to hear us . It is up to us if we wanted to use that 30 minutes in a single session or break it up into 2 sessions of 15 minutes each . We are also not supposed to send out wrong messages to the people who are currently supporting the applications .
Application :
As the “ Architect in Chief ” for this application support pursuit , the sales representative asked me how to utilize the CIO ’s time . After some deliberations , I opted for 2 slots of 15 weeks each separated by 7 days .
I had asked for the first slot to be scheduled within the next 3 days . I wanted one slot where I can unearth the key objectives of the CIO ( apart from what my sales representative told me ) and the other one to present the solution and “ business case ” that the CIO was so desperately looking for . Before the first call , I only knew that he wanted to reduce the TCO desperately and his own appointment was for that purpose . However , he understood the underlying risk of transition and wanted to feel confident that the risk associated was not a compromise with the TCO . CIO in this case was the key decision maker and empathy for his needs had to be my top priority .
My Approach : I did some secondary research on Linkedin about the CIO , his background and education before I met him for the first 15 minutes . I figured out that he is a Stanford graduate , who comes with a track record of setting IT spends for large organizations right . He had already served in several
multinational banks like JP Morgan Chase , Citibank and HSBC in the past . He is the CIO for the last 5 months only but has the confidence of the bank ’s board as is evident from the Annual report . I also referred to some other market research content on the internet , which spoke about his stated goal of improving profitability and making the bank one of the “ fastest to its customers ” . I needed a compelling story to gain his mind space so that he gives me a bit more than 15 minutes for the second meeting which was more important .
The diagram below gives a view of what I understood from my research and planned to utilize in the conversation that I intended to have with the CIO . This is my mind map in a way before the client call # 1 .
I wanted to be absolutely sure of the tacit needs of the CIO . Every CIO usually comes with aggressive TCO reduction initiatives and Steve ( name masked for confidentiality ) was no different . Deep inside , I was trying to figure out why our bigger peers were losing out on this opportunity . In addition , I wanted to be absolutely sure of the scope . Below is the summary of what happened in that meeting .
• I took 2 minutes to introduce my employers and gave a brief of the kind of experience we had with our banking clients . All through I had an eye out on the expressions of Steve . Steve at this moment was very non - expressive and did not show a lot of interest .
• In the next slide , I told him that while I understood the typical objectives of TCO reductions and efficiency improvement , I remain cognizant of the risk involved .
• I asked him the question on what is it that actually is keeping him awake for this application portfolio . This evoked a response from him as below :
o “ I have a lot of issues in this area that keeps me awake . Thanks for asking this question .
Superannuation bills are quite high in US and I do not know how to pay those . I will lose the best of them in the next 6 - 9 months . I do not know who will support these applications then . These people have a lot of tacit knowledge between them . Hiring them as consultants post their retirement is the best option for me , but that is gon na charge me around 30 % more than what I am paying them . You have a standard solution
with standard differentiators that I am sure you will show me in the next meeting . But , I will meet only if you have a solution to the problems I told you . ”
• If you had looked at my mind map , I was so happy to have guessed the cost of superannuation as one of the primary pain points .
• The only other inputs he shared in that call is that he mentioned that there are around 30 resources out of whom , 6 key SMEs are going to retire in the next 6 to 8 months . All resources are onsite at the moment with only 1 person working from India .
• And last but not the least , he informed us that he is looking beyond cost savings .
Clearly , the key concerns were around the cost of superannuation that the bank had to bear in the next 2 - 3 quarters . The CIO was meticulous in time management and was very precise about his ask and concerns . I was happy that I could get him to speak on the call . While his problem was not easy to solve considering that standard solutions must already have been presented to him by competition , I was happy to locate my story ’s chief protagonist , key pivot for my story and the only thing for me to do was to develop my narrative to grab his attention in the next 15 important minutes that we were looking forward to .
My story : I did my maths with help from the delivery teams . Following are the highlights from my analysis :
• Superannuation costs is the biggest unstated pain point for Steve .
• Risk is high . To remediate the risk , I may end up increasing the intended price of the deal .
• If we invest / absorb 50 % of the cost of superannuation for 50 % of the SMEs , then , we will need 5 years to just become profitable . So , revenue recognition and margin is low . If we however , invest / absorb 25 % of the cost of superannuation , we become profitable only towards the end of year 4 . There is not much of a difference from that stand point .
• However , if we can convince Steve to give us the contract for the next 8 years , it will be a win- win scenario for both Steve and us . This is the reason why :
o We earn profits from year 5 to 8 . If we refrain from giving productivity benefits ( as we
also need to make some money ) , then we will manage to generate sufficient revenue compensating our investment in the initial years . Effectively , I wanted to amortize the cost of their superannuation across 8 years .
o A longer engagement gives us the opportunity to suggest transformation & cloud
migration at the end of year 4 and should the client accept it , we have the option of increased revenue from the transformation program and in all probability , a longer revenue stream .
o In addition to all that , we will deliver 55 % TCO reduction at the end of 8 years through
increased offshore leverage and other service improvement initiatives like better knowledge management , automation , cross skilling , etc .
o Steve should be happy that we are helping him with his superannuation bill for 4 senior
resources if not all .
o With 55 % TCO reduction , Steve can also present a very rosy picture to his bosses . o In addition , we can still offer him soft credit for the first 6 months of service delivery
post transition .
So that was the narrative of my story . I empathized with Steve ’s concerns of high superannuation bills , high TCO from onsite operations and high risk of transition . In the next 15 minute session , I was aware that unless I wow him in the first 5 minutes , I will never have the next 15 minutes to speak . Steve had a frown in his face when he entered the room . He was clearly expecting another boring presentation .
I opened up with a statement “ Good Morning Steve . How will it look like if we tell you that we are ready to invest into 50 % of your superannuation cost for 4 senior most SMEs ? ”
There was silence for 10 seconds . Steve responded , “ You get me hearing son . Go on . ”
I narrated the story and showed my empathy for his concerns as Professor Leidta had suggested . I informed him that we are looking to be your partner and not a vendor . So we decided to invest into 50 % of your superannuation bill for 4 SMEs . In return , Steve will contractually commit to 8 years contract and ensure the availability and services of these SMEs to enable a seamless , risk free transition and stabilization process . I reasoned with him that we also need to make money , so we need a 8 year contract in stead of 5 .
In return , I also proposed further transformations and service improvements which will enable reduction of ~55 % TCO compared to the current spend at the end of 8 years .
I also informed him about my observation that they were falling behind to competition as per their last annual report and gave him the option of soft credit for the next 6 months . That will enable him an opportunity to clean up his balance sheet .
Last , but not least , if he chose us as the transformation & cloud migration partner , I offer him a discount of 2 % on the migration cost .
Add to it the proposal of an extended transition of 6 - 8 months to manage the risk .
The discussion went on for more than 30 minutes . For Steve , this was the first time , some vendor had actually and truly shown the desire to be a “ partner ” according to him . Before closing out the conversation , he “ instructed ” our sales representative to “ share the SOW ” by the end of the week to him .
I learnt the importance of thinking out of the box . That was my first tryst with design thinking in a way . I could think differently . I was challenged very hard by my management . My attention to detail and data helped calming the nerves at my organization . It was not Steve alone who saw the long - term picture . My bosses were happy that we could have an eye out for long - term contract . Without their cooperation , this would have been very difficult to turn around .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Tool Selection :
I am an architect for Application Managed Services projects in an IT outsourcing company in India . I am involved in the presales process and is required to design “ winning ” solutions for the RFP(Request For Proposal ) that we receive from our sales team or proactive proposals that we need to prepare as part of our “ farming ” initiatives . I will relate a situation that I came across recently , where I used story telling and mind mapping to some extent as an effective tool to uncover unstated objectives and requirements of the client CIO .
This proposal was a proactive one , where our client partner identified an opportunity with one of the largest New York based global banks . The client IT portfolio was heavy on Mainframe and knowledge management was very poor . The applications were not scalable and people who were supporting it were closing in on their respective superannuation dates . Once these SMEs who held enormous tribal knowledge between them are gone , the critical applications will be without support as those applications were built and supported by them for the last 20 years as a minimum . The bank , for all sense and purpose can not afford a long downtime for these critical applications . Availability had to be 99.9 % for all those applications . Transition was a risk as finding people with such legacy skills is itself a task and , in this case , there is always the additional load of a large volume of undocumented knowledge held by the SMEs between them . The CIO of the bank was also worried about the high cost of ownership for these critical applications and wanted to reduce the cost by as much as 40 % over a period of 5 years . This opportunity was not picked up by some of the bigger IT outsourcing firms as they could not give “ proper business case ” along with a way to manage the risk in a way acceptable to the CIO . When our sales representative spoke with the CIO about this opportunity , he was partly dismissive . He informed our sales representative that he can only afford to spare 30 minutes to hear us . It is up to us if we wanted to use that 30 minutes in a single session or break it up into 2 sessions of 15 minutes each . We are also not supposed to send out wrong messages to the people who are currently supporting the applications .
Application :
As the “ Architect in Chief ” for this application support pursuit , the sales representative asked me how to utilize the CIO ’s time . After some deliberations , I opted for 2 slots of 15 weeks each separated by 7 days .
I had asked for the first slot to be scheduled within the next 3 days . I wanted one slot where I can unearth the key objectives of the CIO ( apart from what my sales representative told me ) and the other one to present the solution and “ business case ” that the CIO was so desperately looking for . Before the first call , I only knew that he wanted to reduce the TCO desperately and his own appointment was for that purpose . However , he understood the underlying risk of transition and wanted to feel confident that the risk associated was not a compromise with the TCO . CIO in this case was the key decision maker and empathy for his needs had to be my top priority .
My Approach : I did some secondary research on Linkedin about the CIO , his background and education before I met him for the first 15 minutes . I figured out that he is a Stanford graduate , who comes with a track record of setting IT spends for large organizations right . He had already served in several
multinational banks like JP Morgan Chase , Citibank and HSBC in the past . He is the CIO for the last 5 months only but has the confidence of the bank ’s board as is evident from the Annual report . I also referred to some other market research content on the internet , which spoke about his stated goal of improving profitability and making the bank one of the “ fastest to its customers ” . I needed a compelling story to gain his mind space so that he gives me a bit more than 15 minutes for the second meeting which was more important .
The diagram below gives a view of what I understood from my research and planned to utilize in the conversation that I intended to have with the CIO . This is my mind map in a way before the client call # 1 .
I wanted to be absolutely sure of the tacit needs of the CIO . Every CIO usually comes with aggressive TCO reduction initiatives and Steve ( name masked for confidentiality ) was no different . Deep inside , I was trying to figure out why our bigger peers were losing out on this opportunity . In addition , I wanted to be absolutely sure of the scope . Below is the summary of what happened in that meeting .
• I took 2 minutes to introduce my employers and gave a brief of the kind of experience we had with our banking clients . All through I had an eye out on the expressions of Steve . Steve at this moment was very non - expressive and did not show a lot of interest .
• In the next slide , I told him that while I understood the typical objectives of TCO reductions and efficiency improvement , I remain cognizant of the risk involved .
• I asked him the question on what is it that actually is keeping him awake for this application portfolio . This evoked a response from him as below :
o “ I have a lot of issues in this area that keeps me awake . Thanks for asking this question .
Superannuation bills are quite high in US and I do not know how to pay those . I will lose the best of them in the next 6 - 9 months . I do not know who will support these applications then . These people have a lot of tacit knowledge between them . Hiring them as consultants post their retirement is the best option for me , but that is gon na charge me around 30 % more than what I am paying them . You have a standard solution
with standard differentiators that I am sure you will show me in the next meeting . But , I will meet only if you have a solution to the problems I told you . ”
• If you had looked at my mind map , I was so happy to have guessed the cost of superannuation as one of the primary pain points .
• The only other inputs he shared in that call is that he mentioned that there are around 30 resources out of whom , 6 key SMEs are going to retire in the next 6 to 8 months . All resources are onsite at the moment with only 1 person working from India .
• And last but not the least , he informed us that he is looking beyond cost savings .
Clearly , the key concerns were around the cost of superannuation that the bank had to bear in the next 2 - 3 quarters . The CIO was meticulous in time management and was very precise about his ask and concerns . I was happy that I could get him to speak on the call . While his problem was not easy to solve considering that standard solutions must already have been presented to him by competition , I was happy to locate my story ’s chief protagonist , key pivot for my story and the only thing for me to do was to develop my narrative to grab his attention in the next 15 important minutes that we were looking forward to .
My story : I did my maths with help from the delivery teams . Following are the highlights from my analysis :
• Superannuation costs is the biggest unstated pain point for Steve .
• Risk is high . To remediate the risk , I may end up increasing the intended price of the deal .
• If we invest / absorb 50 % of the cost of superannuation for 50 % of the SMEs , then , we will need 5 years to just become profitable . So , revenue recognition and margin is low . If we however , invest / absorb 25 % of the cost of superannuation , we become profitable only towards the end of year 4 . There is not much of a difference from that stand point .
• However , if we can convince Steve to give us the contract for the next 8 years , it will be a win- win scenario for both Steve and us . This is the reason why :
o We earn profits from year 5 to 8 . If we refrain from giving productivity benefits ( as we
also need to make some money ) , then we will manage to generate sufficient revenue compensating our investment in the initial years . Effectively , I wanted to amortize the cost of their superannuation across 8 years .
o A longer engagement gives us the opportunity to suggest transformation & cloud
migration at the end of year 4 and should the client accept it , we have the option of increased revenue from the transformation program and in all probability , a longer revenue stream .
o In addition to all that , we will deliver 55 % TCO reduction at the end of 8 years through
increased offshore leverage and other service improvement initiatives like better knowledge management , automation , cross skilling , etc .
o Steve should be happy that we are helping him with his superannuation bill for 4 senior
resources if not all .
o With 55 % TCO reduction , Steve can also present a very rosy picture to his bosses . o In addition , we can still offer him soft credit for the first 6 months of service delivery
post transition .
So that was the narrative of my story . I empathized with Steve ’s concerns of high superannuation bills , high TCO from onsite operations and high risk of transition . In the next 15 minute session , I was aware that unless I wow him in the first 5 minutes , I will never have the next 15 minutes to speak . Steve had a frown in his face when he entered the room . He was clearly expecting another boring presentation .
I opened up with a statement “ Good Morning Steve . How will it look like if we tell you that we are ready to invest into 50 % of your superannuation cost for 4 senior most SMEs ? ”
There was silence for 10 seconds . Steve responded , “ You get me hearing son . Go on . ”
I narrated the story and showed my empathy for his concerns as Professor Leidta had suggested . I informed him that we are looking to be your partner and not a vendor . So we decided to invest into 50 % of your superannuation bill for 4 SMEs . In return , Steve will contractually commit to 8 years contract and ensure the availability and services of these SMEs to enable a seamless , risk free transition and stabilization process . I reasoned with him that we also need to make money , so we need a 8 year contract in stead of 5 .
In return , I also proposed further transformations and service improvements which will enable reduction of ~55 % TCO compared to the current spend at the end of 8 years .
I also informed him about my observation that they were falling behind to competition as per their last annual report and gave him the option of soft credit for the next 6 months . That will enable him an opportunity to clean up his balance sheet .
Last , but not least , if he chose us as the transformation & cloud migration partner , I offer him a discount of 2 % on the migration cost .
Add to it the proposal of an extended transition of 6 - 8 months to manage the risk .
The discussion went on for more than 30 minutes . For Steve , this was the first time , some vendor had actually and truly shown the desire to be a “ partner ” according to him . Before closing out the conversation , he “ instructed ” our sales representative to “ share the SOW ” by the end of the week to him .
I learnt the importance of thinking out of the box . That was my first tryst with design thinking in a way . I could think differently . I was challenged very hard by my management . My attention to detail and data helped calming the nerves at my organization . It was not Steve alone who saw the long - term picture . My bosses were happy that we could have an eye out for long - term contract . Without their cooperation , this would have been very difficult to turn around .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12446 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Map
1 . Challenge :
I am currently building a start up for a self - development application . We
do use mind map to brain storm our ideas . Yet , sometimes we found
difficulties in using it . For example , branch got to complicated and too
much . Or on the other time it is hard to use it as a objective and bias view .
However , it is still very useful and handy to use .
2 . Selection :
Just as what it is sound like . Mind map is an effective tool to map your
mind . To put your and your colleges mind into one piece of work . It is
very useful to brain storm using this tool .
2 . Application :
I am currently building a start up for a self - development application . We
do use mind map to brain storm our ideas . Yet , sometimes we found
difficulties in using it . For example , branch got to complicated and too
much . Or on the other time it is hard to use it as a objective and bias view .
However , it is still very useful and handy to use .
3 . Insight :
Sometimes we found difficulties in using it . For example , branch got to
complicated and too much . Or on the other time it is hard to use it as a
objective and bias view . However , it is still very useful and handy to use .
We can effectively put our ideas and make tons of other ideas from that
several first particular ideas .
4 . Approach :
I would confidently say that I would love to explore in using other tools .
Just as this tool , hopefully other tools might help me in developing this
small start up ideas . It is better for you to know a lot of tools but still
exceling in some particular part . On this case I would still use Mind Map
as my core tools in storming out ideas .
Nurul Ghani
| EMAIL:
ID_NUM:
NAME_STUDENT: Nurul Ghani
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Map
1 . Challenge :
I am currently building a start up for a self - development application . We
do use mind map to brain storm our ideas . Yet , sometimes we found
difficulties in using it . For example , branch got to complicated and too
much . Or on the other time it is hard to use it as a objective and bias view .
However , it is still very useful and handy to use .
2 . Selection :
Just as what it is sound like . Mind map is an effective tool to map your
mind . To put your and your colleges mind into one piece of work . It is
very useful to brain storm using this tool .
2 . Application :
I am currently building a start up for a self - development application . We
do use mind map to brain storm our ideas . Yet , sometimes we found
difficulties in using it . For example , branch got to complicated and too
much . Or on the other time it is hard to use it as a objective and bias view .
However , it is still very useful and handy to use .
3 . Insight :
Sometimes we found difficulties in using it . For example , branch got to
complicated and too much . Or on the other time it is hard to use it as a
objective and bias view . However , it is still very useful and handy to use .
We can effectively put our ideas and make tons of other ideas from that
several first particular ideas .
4 . Approach :
I would confidently say that I would love to explore in using other tools .
Just as this tool , hopefully other tools might help me in developing this
small start up ideas . It is better for you to know a lot of tools but still
exceling in some particular part . On this case I would still use Mind Map
as my core tools in storming out ideas .
Nurul Ghani
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Nurul Ghani"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 3803 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization over kung fu classes during COVID-19 times 1 . Challenge I am an undergraduate student in Brazil . In order to help with my living cost while studying I teach kung fu classes . Suddenly , due to a pandemic outbreak of the virus COVID-19 all the gyms closed and I had to stop teaching kung fu . I did n’t want to lose students that were progressing fast in the martial art . I had to rethink how to provide them with quality training over distance . I order to do it I reunited with other martial arts teachers to think o new method to provide classes to the students . 2 . Selection I was ambitious about it . I did n’t want just to build some tool for the students to train . I wanted to get them training harder and also aggregate value to my work for the after COVID-19 . By using the Visualization tool I started to visualize were I was and were I wanted to be . With that I started to build the visualization process . 3 . Application 3.1 - First I started exploring ideas on how to teach kung fu techniques over the internet . I thought about video calls , recording the techniques , asking the students to record their reproduction of techniques for me to look at their progress and many other . 3.2 - After exploring ideas I started to look for patterns . I started trying to connect the resources I had with the best practices in order to get the most benefits of everything . 3.3 - When I started the process of ideation I was thinking about what I could get from the processes that made sense that I had found in the previous process of finding patters . I was looking for were I wanted to get and I started to write down ideas of what the classes could become . 3.4 - I wanted to have not only students , but I wanted to build an online academy to teach kung fu even after the lockdown . I wanted to build a place where students could evolve and learn even when the student could n’t be present in class . So I started prototyping . I built a website and started trying every videoconference app available on the market to find the best and more stable alternative . I started giving these test classes every day of the week two times a day including weekends and holidays . Everything I did for free as I got more people and opportunities to test and prototype the best way to do it . 3.5 - I ended up finding a very good way to do everything and now I am run a website where my students can get access to tutorials on techniques and I continue giving live classes using video calls every day . I also built forums for them do discus and learn with each other . And I made it completely scalable . 4 . What would I do different next time
Although using the visualization process as described in this course , next time I believe I will make the process more concise due to my experience this time . I will make the approach more incisive . Especially talking about how to correctly define and visualize clearly every step . My visualization progress can be described in the following diagram .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization over kung fu classes during COVID-19 times 1 . Challenge I am an undergraduate student in Brazil . In order to help with my living cost while studying I teach kung fu classes . Suddenly , due to a pandemic outbreak of the virus COVID-19 all the gyms closed and I had to stop teaching kung fu . I did n’t want to lose students that were progressing fast in the martial art . I had to rethink how to provide them with quality training over distance . I order to do it I reunited with other martial arts teachers to think o new method to provide classes to the students . 2 . Selection I was ambitious about it . I did n’t want just to build some tool for the students to train . I wanted to get them training harder and also aggregate value to my work for the after COVID-19 . By using the Visualization tool I started to visualize were I was and were I wanted to be . With that I started to build the visualization process . 3 . Application 3.1 - First I started exploring ideas on how to teach kung fu techniques over the internet . I thought about video calls , recording the techniques , asking the students to record their reproduction of techniques for me to look at their progress and many other . 3.2 - After exploring ideas I started to look for patterns . I started trying to connect the resources I had with the best practices in order to get the most benefits of everything . 3.3 - When I started the process of ideation I was thinking about what I could get from the processes that made sense that I had found in the previous process of finding patters . I was looking for were I wanted to get and I started to write down ideas of what the classes could become . 3.4 - I wanted to have not only students , but I wanted to build an online academy to teach kung fu even after the lockdown . I wanted to build a place where students could evolve and learn even when the student could n’t be present in class . So I started prototyping . I built a website and started trying every videoconference app available on the market to find the best and more stable alternative . I started giving these test classes every day of the week two times a day including weekends and holidays . Everything I did for free as I got more people and opportunities to test and prototype the best way to do it . 3.5 - I ended up finding a very good way to do everything and now I am run a website where my students can get access to tutorials on techniques and I continue giving live classes using video calls every day . I also built forums for them do discus and learn with each other . And I made it completely scalable . 4 . What would I do different next time
Although using the visualization process as described in this course , next time I believe I will make the process more concise due to my experience this time . I will make the approach more incisive . Especially talking about how to correctly define and visualize clearly every step . My visualization progress can be described in the following diagram .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20112 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Company
Challenge
I work in the credit card division of a bank . The company asked me to be the process manager for the “ Decisioning Process ” . The process was to include a specific time in a customer ’s life cycle . The starting point of the process is when a customer ’s application for a new credit card is received . The process ends when the application is approved , declined , or could not be finalized because additional information was needed and not received . My challenge as the process manager was to monitor the health of the process . The monitoring would help us in two ways : to be able to stop breakdowns quickly and identify areas where improvements can be made .
Selection and Application
To monitor the health of the process I needed to know exactly how things work .
I always tackle problems by talking to as many people as I can . I quickly learned that taking an application and deciding whether it should be approved or declined is done by multiple systems and multiple groups . Each group had “ how to ” documents for their team or system worked , but not one group knew what happened end to end .
I decided try to figure out what did happen end to end was to draw a picture of it or use the Visualization tool from Design Thinking . Visualization is a way to make something tangible or I like to use the phrase , to be able to wrap your arms around it .
I asked my manager to use the whiteboard that was by my desk to draw this picture . Using a whiteboard I could put up what I knew and easily change it when it was n’t right . My picture was based on a traditional swimlane . I listed out all the systems and all the groups involved , I put boxes with process steps in , I drew diamonds to indicate a decision point and I connected the steps with arrows . I brought groups back in check my picture and together we added and/or corrected . This checking and rechecking took several weeks before we got to a point where we all felt pretty good about the picture of the current process and could make a “ hardcopy ” of it !
Insight and Approach
Creating the picture of the “ Decisioning Process ” was a very revealing journey and not for just me . This was the first time that the different groups who handle applications met each other . For them understanding what happened upstream and downstream was eye - opening and enabled them to make changes in the sub - processes that would benefit the overall process .
Company
The group and I used the picture to identify where we needed information to create metrics to monitor health . We also used the picture to find opportunities for improvement before any of the monitoring started . One of the biggest things the picture showed was that a customer could be contacted up to three times to provide additional information to process the application . Each request could stop the application process up to 30 days . In a world where we expect all things real - time , this was extremely distributing . So this might be one of the first things we tackle .
I did make a hard - copy of the picture and distributed it to all groups . The group also decided to meek bi - weekly by the whiteboard to discuss current challenges , upcoming projects and make changes to the picture as we go !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Company
Challenge
I work in the credit card division of a bank . The company asked me to be the process manager for the “ Decisioning Process ” . The process was to include a specific time in a customer ’s life cycle . The starting point of the process is when a customer ’s application for a new credit card is received . The process ends when the application is approved , declined , or could not be finalized because additional information was needed and not received . My challenge as the process manager was to monitor the health of the process . The monitoring would help us in two ways : to be able to stop breakdowns quickly and identify areas where improvements can be made .
Selection and Application
To monitor the health of the process I needed to know exactly how things work .
I always tackle problems by talking to as many people as I can . I quickly learned that taking an application and deciding whether it should be approved or declined is done by multiple systems and multiple groups . Each group had “ how to ” documents for their team or system worked , but not one group knew what happened end to end .
I decided try to figure out what did happen end to end was to draw a picture of it or use the Visualization tool from Design Thinking . Visualization is a way to make something tangible or I like to use the phrase , to be able to wrap your arms around it .
I asked my manager to use the whiteboard that was by my desk to draw this picture . Using a whiteboard I could put up what I knew and easily change it when it was n’t right . My picture was based on a traditional swimlane . I listed out all the systems and all the groups involved , I put boxes with process steps in , I drew diamonds to indicate a decision point and I connected the steps with arrows . I brought groups back in check my picture and together we added and/or corrected . This checking and rechecking took several weeks before we got to a point where we all felt pretty good about the picture of the current process and could make a “ hardcopy ” of it !
Insight and Approach
Creating the picture of the “ Decisioning Process ” was a very revealing journey and not for just me . This was the first time that the different groups who handle applications met each other . For them understanding what happened upstream and downstream was eye - opening and enabled them to make changes in the sub - processes that would benefit the overall process .
Company
The group and I used the picture to identify where we needed information to create metrics to monitor health . We also used the picture to find opportunities for improvement before any of the monitoring started . One of the biggest things the picture showed was that a customer could be contacted up to three times to provide additional information to process the application . Each request could stop the application process up to 30 days . In a world where we expect all things real - time , this was extremely distributing . So this might be one of the first things we tackle .
I did make a hard - copy of the picture and distributed it to all groups . The group also decided to meek bi - weekly by the whiteboard to discuss current challenges , upcoming projects and make changes to the picture as we go !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14269 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Story Telling to Mitigate Home Deliveries
There has been a challenge of home deliveries in one of the districts under my projects . We have done a lot of work to mitigate this , although it is hard to see . I decided to start storytelling to show the outcome of our work .
We started by showing how the community was before we started our activities . I showed the statistics mothers who delivered at home , the health outcome to both the children and the mothers and the number of traditional birth attendants .
I then showed the activities we conducted to mitigate these cultures and eventually the situation as it is presently . The tool included pictures too to enhance the story . The benefactors had the opportunity to explain their story and also express their opinion about the project .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Story Telling to Mitigate Home Deliveries
There has been a challenge of home deliveries in one of the districts under my projects . We have done a lot of work to mitigate this , although it is hard to see . I decided to start storytelling to show the outcome of our work .
We started by showing how the community was before we started our activities . I showed the statistics mothers who delivered at home , the health outcome to both the children and the mothers and the number of traditional birth attendants .
I then showed the activities we conducted to mitigate these cultures and eventually the situation as it is presently . The tool included pictures too to enhance the story . The benefactors had the opportunity to explain their story and also express their opinion about the project .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13625 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge : I am a member of my organization ’s online knowledge process department and my / our challenge is to improve the workflow ( activities and projects ) within the department in order to increase scope of work and in turn increase revenue . Challenge is accuracy and timeliness need to be met as per SLA which are very stringent in nature . When peak pressure comes , we must maintain quality and quantity both simultaneously . Selection : We are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype . Application : For our first learning launch , we focused on identifying areas where there was knowledge gaps .As accuracy of work is critical for our process we applied time frame by which any errors booked in the process needs to be catered , identifying areas where we could see scope of improvement .Providing knowledge based session by experienced members of the team .Session in small groups so that any individual can focus and ask & learn without hesitating . This was tested for some time and we were seeking positive results . We also experienced many challenges in bringing a big team in same platform as people with various level of experience are working together . We also conduced exams to test the knowledge of people , to check that whatever they were learning was also applied rightly . Insight : For any knowledge process work it is important to cater problems / shortfalls on need basis , only than it will be properly addressed properly . Identifying critical areas where is lack of knowledge is the key to achieve SLA of the overall group . Approach : The approach we took to cater this persisting issue gave us an insight on many different outlooks . It helped the team to come close to its objective .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge : I am a member of my organization ’s online knowledge process department and my / our challenge is to improve the workflow ( activities and projects ) within the department in order to increase scope of work and in turn increase revenue . Challenge is accuracy and timeliness need to be met as per SLA which are very stringent in nature . When peak pressure comes , we must maintain quality and quantity both simultaneously . Selection : We are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype . Application : For our first learning launch , we focused on identifying areas where there was knowledge gaps .As accuracy of work is critical for our process we applied time frame by which any errors booked in the process needs to be catered , identifying areas where we could see scope of improvement .Providing knowledge based session by experienced members of the team .Session in small groups so that any individual can focus and ask & learn without hesitating . This was tested for some time and we were seeking positive results . We also experienced many challenges in bringing a big team in same platform as people with various level of experience are working together . We also conduced exams to test the knowledge of people , to check that whatever they were learning was also applied rightly . Insight : For any knowledge process work it is important to cater problems / shortfalls on need basis , only than it will be properly addressed properly . Identifying critical areas where is lack of knowledge is the key to achieve SLA of the overall group . Approach : The approach we took to cater this persisting issue gave us an insight on many different outlooks . It helped the team to come close to its objective .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13593 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch – Juan Velasquez
Challenge
I am currently the senior supervisor for the Resolutions department of a cruise vacation company . The Resolutions department gives internal support to all customer service and sales agents , helping with any questions or taking over escalation calls if necessary . The Resolutions agents ( agents that report to me ) are both the most capable and tenure agents on the Company , and that ’s been mostly what ’s given them the opportunity to be in that position . As a senior supervisor for the department , my job is to not only make sure the day - to - day tasks are met , but also make sure that we ’re aligned with the company ’s policies and interests , as well as make sure that the Resolutions agents deliver the best possible service . Unfortunately , the best service is not always delivered by our Resolutions agents , and sometimes they miss key empathetic communication factors , such as a good tone of voice , empathy , verbalize willingness to assist , etc . Because of time and call volume , we ’ve not been able to get all the team together at once , to come together with action plans that will benefit all of us . At the same time , we ’ve gotten comments from the agents and customers we assist , with areas of opportunity about the way interactions are handled . This time , we ’ll focus on first , identifying the critical areas of opportunity by reviewing the service expectations of the agents that call us , and then uncover the reasons why we ’re not being able to deliver what needs to be delivered . In some cases , because of the service provided , customer service and sales agents do n’t contact us because of the service received , and ultimately causes financial and loyalty impact to the company if wrong information is given to our external customers .
Selection
All Resolutions agents already know what the expectations of the job are and have already gone through training sessions in the past to be knowledgeable and deliver reliable information . With this , we ’re planning to show how both internal and external customer satisfaction can be improved by following specific actions and how the overall experience and perception of the department can be improved with these changes and make it easier for everyone , making it a more open and collaborative environment . With the learning launch , we ’ll test our idea : customer satisfaction ( both internal with agents and external with customers ) will be improved by focusing on improving the quality of our interaction , by adding value to the brand of our department through personalization , and ultimately reduce financial and loyalty impacts in the long run .
Application
First , we ’ll start by meeting with diverse groups of customer service and sales agents , and open discussion about the service expectations they had when contacting the Resolutions department , and of course , any actions / attitudes they do n’t like and have experienced when contacting the Resolutions department . With this , we started to get some of the feelings we anticipated and some of the behaviors we had anticipated too , as customer service agents were feeling rejected and in some occasions preferred not to call because of the service they received .
With this findings , we decided to gather some of our team members and started to get their input to also detect the reasons why the best service was not being delivered . We got some comments about not feeling supported enough on the agent ’s end as they were not willing to collaborate . With this , we decided to launch a WOW Service program , in which we put specific guidelines for our interaction : focus on the branding of the department , increase our tone of voice from a friendlier interaction , and personalize our interactions by calling everyone by their name , inquiring about how their day ’s going , and genuinely generate interest and bonding . Applying this , we obtained a significant improvement in the customer satisfaction scores , as well as in the way our Resolutions agents and customer service agents felt about the interactions themselves and the people they had to work with , as genuine interactions created a better work atmosphere and a sincere want of doing things better . With this , we also got recommendations from the team members that participated in the WOW program of some other things that could be included , such as the use of specific phrases to incentivize the use of a more “ positive ” vocabulary in all the interactions .
Insight & Approach
By applying the learning launch tool in this specific scenario , we were able to confirm some of the assumptions we had and even got input from the different agents in both departments , which confirmed once again the positive outcome this was having : more positive interactions , greater bonding , proactiveness in finding ways to provide a better service , etc . I ’d say our results were actually even better than predicted , as we only put it into place and it grew with time and input from the different stakeholders . With the results obtained in this program , we ’ll look into applying this to different departments that work together or even for frontline agents with external customers .
| EMAIL:
ID_NUM:
NAME_STUDENT: Juan Velasquez
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch – Juan Velasquez
Challenge
I am currently the senior supervisor for the Resolutions department of a cruise vacation company . The Resolutions department gives internal support to all customer service and sales agents , helping with any questions or taking over escalation calls if necessary . The Resolutions agents ( agents that report to me ) are both the most capable and tenure agents on the Company , and that ’s been mostly what ’s given them the opportunity to be in that position . As a senior supervisor for the department , my job is to not only make sure the day - to - day tasks are met , but also make sure that we ’re aligned with the company ’s policies and interests , as well as make sure that the Resolutions agents deliver the best possible service . Unfortunately , the best service is not always delivered by our Resolutions agents , and sometimes they miss key empathetic communication factors , such as a good tone of voice , empathy , verbalize willingness to assist , etc . Because of time and call volume , we ’ve not been able to get all the team together at once , to come together with action plans that will benefit all of us . At the same time , we ’ve gotten comments from the agents and customers we assist , with areas of opportunity about the way interactions are handled . This time , we ’ll focus on first , identifying the critical areas of opportunity by reviewing the service expectations of the agents that call us , and then uncover the reasons why we ’re not being able to deliver what needs to be delivered . In some cases , because of the service provided , customer service and sales agents do n’t contact us because of the service received , and ultimately causes financial and loyalty impact to the company if wrong information is given to our external customers .
Selection
All Resolutions agents already know what the expectations of the job are and have already gone through training sessions in the past to be knowledgeable and deliver reliable information . With this , we ’re planning to show how both internal and external customer satisfaction can be improved by following specific actions and how the overall experience and perception of the department can be improved with these changes and make it easier for everyone , making it a more open and collaborative environment . With the learning launch , we ’ll test our idea : customer satisfaction ( both internal with agents and external with customers ) will be improved by focusing on improving the quality of our interaction , by adding value to the brand of our department through personalization , and ultimately reduce financial and loyalty impacts in the long run .
Application
First , we ’ll start by meeting with diverse groups of customer service and sales agents , and open discussion about the service expectations they had when contacting the Resolutions department , and of course , any actions / attitudes they do n’t like and have experienced when contacting the Resolutions department . With this , we started to get some of the feelings we anticipated and some of the behaviors we had anticipated too , as customer service agents were feeling rejected and in some occasions preferred not to call because of the service they received .
With this findings , we decided to gather some of our team members and started to get their input to also detect the reasons why the best service was not being delivered . We got some comments about not feeling supported enough on the agent ’s end as they were not willing to collaborate . With this , we decided to launch a WOW Service program , in which we put specific guidelines for our interaction : focus on the branding of the department , increase our tone of voice from a friendlier interaction , and personalize our interactions by calling everyone by their name , inquiring about how their day ’s going , and genuinely generate interest and bonding . Applying this , we obtained a significant improvement in the customer satisfaction scores , as well as in the way our Resolutions agents and customer service agents felt about the interactions themselves and the people they had to work with , as genuine interactions created a better work atmosphere and a sincere want of doing things better . With this , we also got recommendations from the team members that participated in the WOW program of some other things that could be included , such as the use of specific phrases to incentivize the use of a more “ positive ” vocabulary in all the interactions .
Insight & Approach
By applying the learning launch tool in this specific scenario , we were able to confirm some of the assumptions we had and even got input from the different agents in both departments , which confirmed once again the positive outcome this was having : more positive interactions , greater bonding , proactiveness in finding ways to provide a better service , etc . I ’d say our results were actually even better than predicted , as we only put it into place and it grew with time and input from the different stakeholders . With the results obtained in this program , we ’ll look into applying this to different departments that work together or even for frontline agents with external customers .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Juan Velasquez"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 6416 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 4/20/2020 [email protected]
https://www.price.info/categories/search/tagprivacy.htm 1/2
STORYTELLING Challenge Storytelling in business basically focuses on the human side of work . It means telling stories instead of just listing facts . Because just as I said earlier , good stories engage better . They also stick longer in the audience mind to whom we are telling a story . Good stories engage your audience and make them to think about the sorry we have narrated them and then think of the new ideas in the way , how they can modify the story and have a better ending . The fact " Story speaks to our heart " is very true . When I heard the " the good kitchen " story in this course , I just started to think of the another idea which was close to my heart . It also helps us to explore new content , history material , experience , marketing skills , creative ideas , and how the one can communicate to other and how the ones story is more good to understand other . When you are reading or hearing a story , our brain will react in a whole other way and simultaneously activate up to seven areas at once . Including the zone that processes images , which works 60,000 times faster than language processing . This was the reason I preferred this challenge . Selection Now the other important term , why i selected this topic . Well , the story I am having is pretty good I think . Basically Storytelling involves a deep understanding of human emotions , motivations , and psychology in order to truly move an audience . Luckily , storytelling is something we all do naturally , starting at a very young age . Yes , in day to day life since we are as young as we can speak we always narrate story of our life to our close ones . Last year I went to a tour and just observed something and literally I was thinking about that stuff the whole trip . Further I have given the rest ! Application Now lets come to the story . That day I were up to the Solang Valley with my family . There were a car landed in the corner and there were such a big crowd out there I just went over there , there was a guy selling apple chips ! ! Oh yes that really looks so common but after having a little conversation with that guy the chips he were selling was just made by his family and he was at the such good startup . Now the chips he was selling was packed in the such a good cover like , the matte finished cover of a apple chips which was looking just WOW ! That guy was born and bought up in Himachal Pradesh , a state of India .In this state there are apple farms and the main business of the people here is to
4/20/2020 [email protected]
https://www.price.info/categories/search/tagprivacy.htm 2/2
cultivate apple and further sell it to different states or countries . But that guy just thought out of the box and started making apple chips into his home itself or small workshop . Well now coming to other and main point of the story that the Himachal Pradesh is a tourist hotspot over India so were ever the guy goes and sell his product he was in benefit . The tool which he used here was just thinking about a new things which others do n't do .And think about how he would earn more profit to earn form the farm of Apples . Insight Well , from the above story we get to know that if our idea is effective then the plan will always work . We should always think out of the box and in the range , what is affordable to us and the resources which are familiar to us .We should design our product so well that the person will love to buy that product as well . We should be professional the the thinks which we are doing . In my above story the guy would also think of the other idea itself like expanding large amount of business like investing to much of money and all in the machinery required to make Apple chips but he invested less amount of money in his production and stared the business professionally so he can figure out , how effective the profit is ! . Approach Now the person could also think of the splitting the business in two .Like one person will look after all the machinery work i.e production of apple and converting them in he chips and other person will handle the selling part so that both the partners would be best at there work .This splitting into two thing will make this change that both will think more and innovative in their parts and definitely make more ideas ond satisfy customer and which will lead to a great income . As from our course we learned that more minds can get a perfect solution to the problem and the problem can be also converted to a big advantage . I m so grateful this course made me to think of the approch of the story , hence i end up here .
| EMAIL: [email protected], [email protected]
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL: https://www.price.info/categories/search/tagprivacy.htm, https://www.price.info/categories/search/tagprivacy.htm
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 4/20/2020 [email protected]
https://www.price.info/categories/search/tagprivacy.htm 1/2
STORYTELLING Challenge Storytelling in business basically focuses on the human side of work . It means telling stories instead of just listing facts . Because just as I said earlier , good stories engage better . They also stick longer in the audience mind to whom we are telling a story . Good stories engage your audience and make them to think about the sorry we have narrated them and then think of the new ideas in the way , how they can modify the story and have a better ending . The fact " Story speaks to our heart " is very true . When I heard the " the good kitchen " story in this course , I just started to think of the another idea which was close to my heart . It also helps us to explore new content , history material , experience , marketing skills , creative ideas , and how the one can communicate to other and how the ones story is more good to understand other . When you are reading or hearing a story , our brain will react in a whole other way and simultaneously activate up to seven areas at once . Including the zone that processes images , which works 60,000 times faster than language processing . This was the reason I preferred this challenge . Selection Now the other important term , why i selected this topic . Well , the story I am having is pretty good I think . Basically Storytelling involves a deep understanding of human emotions , motivations , and psychology in order to truly move an audience . Luckily , storytelling is something we all do naturally , starting at a very young age . Yes , in day to day life since we are as young as we can speak we always narrate story of our life to our close ones . Last year I went to a tour and just observed something and literally I was thinking about that stuff the whole trip . Further I have given the rest ! Application Now lets come to the story . That day I were up to the Solang Valley with my family . There were a car landed in the corner and there were such a big crowd out there I just went over there , there was a guy selling apple chips ! ! Oh yes that really looks so common but after having a little conversation with that guy the chips he were selling was just made by his family and he was at the such good startup . Now the chips he was selling was packed in the such a good cover like , the matte finished cover of a apple chips which was looking just WOW ! That guy was born and bought up in Himachal Pradesh , a state of India .In this state there are apple farms and the main business of the people here is to
4/20/2020 [email protected]
https://www.price.info/categories/search/tagprivacy.htm 2/2
cultivate apple and further sell it to different states or countries . But that guy just thought out of the box and started making apple chips into his home itself or small workshop . Well now coming to other and main point of the story that the Himachal Pradesh is a tourist hotspot over India so were ever the guy goes and sell his product he was in benefit . The tool which he used here was just thinking about a new things which others do n't do .And think about how he would earn more profit to earn form the farm of Apples . Insight Well , from the above story we get to know that if our idea is effective then the plan will always work . We should always think out of the box and in the range , what is affordable to us and the resources which are familiar to us .We should design our product so well that the person will love to buy that product as well . We should be professional the the thinks which we are doing . In my above story the guy would also think of the other idea itself like expanding large amount of business like investing to much of money and all in the machinery required to make Apple chips but he invested less amount of money in his production and stared the business professionally so he can figure out , how effective the profit is ! . Approach Now the person could also think of the splitting the business in two .Like one person will look after all the machinery work i.e production of apple and converting them in he chips and other person will handle the selling part so that both the partners would be best at there work .This splitting into two thing will make this change that both will think more and innovative in their parts and definitely make more ideas ond satisfy customer and which will lead to a great income . As from our course we learned that more minds can get a perfect solution to the problem and the problem can be also converted to a big advantage . I m so grateful this course made me to think of the approch of the story , hence i end up here .
### Output: | {
"EMAIL": [
"[email protected]",
"[email protected]"
],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [
"https://www.price.info/categories/search/tagprivacy.htm",
"https://www.price.info/categories/search/tagprivacy.htm"
],
"USERNAME": []
} | 10945 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design thinking is a methodology for solving problems that focuses on asking questions and listening , with empathy , to the needs of individuals and groups . Storytelling is an “ essential human activity ” for sharing experiences , explaining values , and deciding on solutions through vivid verbal and visual accounts . Storytelling helps explain the interconnections among people in situations and settings , teaching broad lessons that engage real human beings . Listening engages people ; and empathy is an essential and fundamental component in the process .
Stories generate questions and questions expand the breadth and depth of stories , leading to lots of innovative thoughts and ideas . Storytelling becomes an important tool for feedback , which is the basis of the iterative process of prototyping that lead to solutions . Stories and prototypes are intertwined , explaining and repositioning experiences through a multitude of potential interpretations , which allow researchers to test new solutions before committing exclusively to a particular policy , program , or service . Storytelling elevates the project deliverable into something everyone could relate to a human level . Stories can help activate a sense of purpose by really connecting you to the person you are creating the product for .
A good story is about reducing down the essence . We can use the analogy of the stars .If you look at a sky full of stars , you ca n’t make sense of it . If you take a few stars , link them together and make a constellation , now you ’ve got a cool picture of a bear and that ’s memorable .
I have a story about using storytelling . We were working on a app development project which focus on reminding people to drink water . The story basically explain us how it can be helpful to people . Sam , a 37 year old manager was struggling with his work- family- life balance . As we know that water is critical for digestion .It prevents constipation and keeps the bowels moving by helping to process soluble fibre and fat . Staying hydrated also helps to eliminate toxins from the body . He often forget to drink water which caused him problems like abdominal pain , dehydration and fatigue during work . Then Sam discovered our water drink reminder app . The auto reminders reminds , what time he has to drink water , it contains option like to note how much he consumed water
then it will remind you how much more you have to drink according to your weight . It also shows your weekly report of drinking water . By using this app Sam now drinks water in time and which benefit him a lot . He became more productive and healthy .
So I told this story to the agency , and I think it had a big impact on people there .Sometimes a little story can do a lot of good .
So storytelling is important because it shows how an idea or solution can bring positive change ;
● Showing the essence of the idea or solution clearly and visually .
● Connecting the message at an emotional , human level
● Demonstrating what the future would hold like .
● Motivating and inspiring the audience to take action .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design thinking is a methodology for solving problems that focuses on asking questions and listening , with empathy , to the needs of individuals and groups . Storytelling is an “ essential human activity ” for sharing experiences , explaining values , and deciding on solutions through vivid verbal and visual accounts . Storytelling helps explain the interconnections among people in situations and settings , teaching broad lessons that engage real human beings . Listening engages people ; and empathy is an essential and fundamental component in the process .
Stories generate questions and questions expand the breadth and depth of stories , leading to lots of innovative thoughts and ideas . Storytelling becomes an important tool for feedback , which is the basis of the iterative process of prototyping that lead to solutions . Stories and prototypes are intertwined , explaining and repositioning experiences through a multitude of potential interpretations , which allow researchers to test new solutions before committing exclusively to a particular policy , program , or service . Storytelling elevates the project deliverable into something everyone could relate to a human level . Stories can help activate a sense of purpose by really connecting you to the person you are creating the product for .
A good story is about reducing down the essence . We can use the analogy of the stars .If you look at a sky full of stars , you ca n’t make sense of it . If you take a few stars , link them together and make a constellation , now you ’ve got a cool picture of a bear and that ’s memorable .
I have a story about using storytelling . We were working on a app development project which focus on reminding people to drink water . The story basically explain us how it can be helpful to people . Sam , a 37 year old manager was struggling with his work- family- life balance . As we know that water is critical for digestion .It prevents constipation and keeps the bowels moving by helping to process soluble fibre and fat . Staying hydrated also helps to eliminate toxins from the body . He often forget to drink water which caused him problems like abdominal pain , dehydration and fatigue during work . Then Sam discovered our water drink reminder app . The auto reminders reminds , what time he has to drink water , it contains option like to note how much he consumed water
then it will remind you how much more you have to drink according to your weight . It also shows your weekly report of drinking water . By using this app Sam now drinks water in time and which benefit him a lot . He became more productive and healthy .
So I told this story to the agency , and I think it had a big impact on people there .Sometimes a little story can do a lot of good .
So storytelling is important because it shows how an idea or solution can bring positive change ;
● Showing the essence of the idea or solution clearly and visually .
● Connecting the message at an emotional , human level
● Demonstrating what the future would hold like .
● Motivating and inspiring the audience to take action .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19289 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Private Capital Raising Alternative in Mexico
Challenge
I work at a Bank in its Investment Banking division . We advise companies in Mergers and Acquisition , and Public and Private Capital Raising processes . For public capital raising , we work on Initial Public Offerings and Follow - on Offerings in the Mexican Stock Exchange . For Private Capital Raising we introduce private equity funds to our clients and advise them in the process . For example if we have a client who want to raise equity / find a partner to develop real estate assets ( to pick an industry ) we would contact real estate private equity funds interested in Mexico such as Equity International , Jaguar Growth , Blackstone , etc . In recent years , Mexican Pension Funds have also been active in the private equity sector not only funding private equity funds but also real estate developers directly . In the last 10 years , a large portion of new real estate developments was finance , through equity and debt , by Mexican Pension Funds .
Unfortunately for real estate developments , Mexican Pension Funds are heavily invested in Mexico and specifically in real estate , given Mexican Pension Funds were not allow to invest outside of Mexico until 3 years ago . Since they were allowed to invest abroad , they are more interested in diversifying its investment and focus on US and European investments . Regarding Private Equity Funds , it is not the best solution for every developer as funds look to participate at the business platform / holding level and some developers prefer to have investors / partners at the asset level . This dynamic has reduced significantly equity available to real estate developers .
Tool Selection
Considering the large demand for equity from real estate clients and limited equity from Mexican Pension Funds and , as discussed , from Private Equity Funds as most of them do not represent a good alternative , we analyze other potential sources of equity . We identified some clients of our Wealth Management team as potential investors . Given that , we did not have any previous experience at the Bank we decided to perform a Learning Launch . We were clear with two clients that we wanted to launch this potential alternative . Discussed we will work this path together with the “ regular ” ones .
Application
We presented the idea to senior management of the Bank and the Wealth Management Division and make clear it was a Learning Launch which will also help strength the cooperation between Investment Banking and Wealth Management . Organized a reunion with the top Wealth Management advisors to introduce them to the idea and receive feedback . Main consideration was the need to have a listed structure to continue having the client investment in these investments as assets under management . Prepare a potential listed structure but will put in in place once one of the investments receives a good traction . Once we solve an important internal
hurdle , we were ready to visit potential investors . Prepare a presentation and went to show the opportunity to a selected list of Wealth management clients .
Insight
We found that this type of investments are attractive to a small set of Wealth Management clients . We do not have enough clients to generate the supply of equity needed by our Investment Banking clients so we need to find additional sources such as other Wealth Management houses open to participate in theses processes . We continue working in the capital raise and are in the process of making this adjustment .
Approach
We should have identified the need for additional Wealth Management houses before but on the other side we wanted to give a chance to our Wealth Management division to have exclusivity for some time and been focused on them . Unfortunately , this decision has delay the progress .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Private Capital Raising Alternative in Mexico
Challenge
I work at a Bank in its Investment Banking division . We advise companies in Mergers and Acquisition , and Public and Private Capital Raising processes . For public capital raising , we work on Initial Public Offerings and Follow - on Offerings in the Mexican Stock Exchange . For Private Capital Raising we introduce private equity funds to our clients and advise them in the process . For example if we have a client who want to raise equity / find a partner to develop real estate assets ( to pick an industry ) we would contact real estate private equity funds interested in Mexico such as Equity International , Jaguar Growth , Blackstone , etc . In recent years , Mexican Pension Funds have also been active in the private equity sector not only funding private equity funds but also real estate developers directly . In the last 10 years , a large portion of new real estate developments was finance , through equity and debt , by Mexican Pension Funds .
Unfortunately for real estate developments , Mexican Pension Funds are heavily invested in Mexico and specifically in real estate , given Mexican Pension Funds were not allow to invest outside of Mexico until 3 years ago . Since they were allowed to invest abroad , they are more interested in diversifying its investment and focus on US and European investments . Regarding Private Equity Funds , it is not the best solution for every developer as funds look to participate at the business platform / holding level and some developers prefer to have investors / partners at the asset level . This dynamic has reduced significantly equity available to real estate developers .
Tool Selection
Considering the large demand for equity from real estate clients and limited equity from Mexican Pension Funds and , as discussed , from Private Equity Funds as most of them do not represent a good alternative , we analyze other potential sources of equity . We identified some clients of our Wealth Management team as potential investors . Given that , we did not have any previous experience at the Bank we decided to perform a Learning Launch . We were clear with two clients that we wanted to launch this potential alternative . Discussed we will work this path together with the “ regular ” ones .
Application
We presented the idea to senior management of the Bank and the Wealth Management Division and make clear it was a Learning Launch which will also help strength the cooperation between Investment Banking and Wealth Management . Organized a reunion with the top Wealth Management advisors to introduce them to the idea and receive feedback . Main consideration was the need to have a listed structure to continue having the client investment in these investments as assets under management . Prepare a potential listed structure but will put in in place once one of the investments receives a good traction . Once we solve an important internal
hurdle , we were ready to visit potential investors . Prepare a presentation and went to show the opportunity to a selected list of Wealth management clients .
Insight
We found that this type of investments are attractive to a small set of Wealth Management clients . We do not have enough clients to generate the supply of equity needed by our Investment Banking clients so we need to find additional sources such as other Wealth Management houses open to participate in theses processes . We continue working in the capital raise and are in the process of making this adjustment .
Approach
We should have identified the need for additional Wealth Management houses before but on the other side we wanted to give a chance to our Wealth Management division to have exclusivity for some time and been focused on them . Unfortunately , this decision has delay the progress .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14887 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Story telling
Challenge & Selection Storytelling as a tool for communication is very effective in day to day life . I intend to use this tool on a regular basis . This is an extremely powerful tool , as we all know communication solves half the complications in any problematic scenario . I work with an OEM which designs , manufactures and sells mobility solutions . Ours is a very old organization whose inception dates to early 1931 ’s . As a byproduct of ages old organization came the legacy system . The pace at which the world moves towards customer keeps the market very volatile and the competitors keep chasing for ensuring their survival . In this situation there was a strong need for the organization to change its way of management . But the biggest issue was to make the people across the organization accept the change which will turn out to be painful in the initial teething period . The mindset change became the challenge and we understood that it is not an easy task to make people accept the new ideologies . Thereby we wanted to align the organization by effective communication and thereby make them accept the ideology . We decided to choose storytelling as the tool for ensuring effective communication . Because storytelling has the power to create impact on the masses and thereby communication will turn out to be successful . Application I have a lot of experiences using storytelling , let me share one interesting story in the journey I ’d mentioned above . We had two major changes to be driven across the organization . One was the policy level migrations and the other was related to day to day management of activities . The toughest was to convince people about the day to day management . In the initial stages we failed in selling the concept to the masses . But soon we realized that people will not be able to accept the concept until they understand the bigger picture and about the benefits derived out of doing this . We started with implementation in pilot areas where the situation was found to be convenient and people were ready to accept change . As planned the implementation started yielding result and now we started putting in the thoughts of management and created success stories . We were very concentrative in making sure that the story brings out the key buying factors of the project . The story was then taken to masses . We started impressing the people through our campaigning using the success stories . These success stories were so impactful that people were able to relate it to their routine . The biggest advantage of this was , we were able to make people visualize the end - result and benefit of the project though the success stories . Insight & Approach As explained in the application portion , the strategy /approach we had chosen was very realistic . People should be able to relate the story which is being told to their routine life . When this is done , they ’ll be able to understand our key buying factor and thereby the communication becomes effective . The success of communication lies in the fact that the intended information is transferred to the recipient of the same . This has proven to be very successful in our case since we used storytelling combines with the positive support of a success story / case study .
This finally had an overwhelming response from the entire organization and the transformation journey was a great success which was possible only because we were able to align the entire workforce by the power of storytelling . I strongly recommend the usage of storytelling as an effective tool of communication and problem solving .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Story telling
Challenge & Selection Storytelling as a tool for communication is very effective in day to day life . I intend to use this tool on a regular basis . This is an extremely powerful tool , as we all know communication solves half the complications in any problematic scenario . I work with an OEM which designs , manufactures and sells mobility solutions . Ours is a very old organization whose inception dates to early 1931 ’s . As a byproduct of ages old organization came the legacy system . The pace at which the world moves towards customer keeps the market very volatile and the competitors keep chasing for ensuring their survival . In this situation there was a strong need for the organization to change its way of management . But the biggest issue was to make the people across the organization accept the change which will turn out to be painful in the initial teething period . The mindset change became the challenge and we understood that it is not an easy task to make people accept the new ideologies . Thereby we wanted to align the organization by effective communication and thereby make them accept the ideology . We decided to choose storytelling as the tool for ensuring effective communication . Because storytelling has the power to create impact on the masses and thereby communication will turn out to be successful . Application I have a lot of experiences using storytelling , let me share one interesting story in the journey I ’d mentioned above . We had two major changes to be driven across the organization . One was the policy level migrations and the other was related to day to day management of activities . The toughest was to convince people about the day to day management . In the initial stages we failed in selling the concept to the masses . But soon we realized that people will not be able to accept the concept until they understand the bigger picture and about the benefits derived out of doing this . We started with implementation in pilot areas where the situation was found to be convenient and people were ready to accept change . As planned the implementation started yielding result and now we started putting in the thoughts of management and created success stories . We were very concentrative in making sure that the story brings out the key buying factors of the project . The story was then taken to masses . We started impressing the people through our campaigning using the success stories . These success stories were so impactful that people were able to relate it to their routine . The biggest advantage of this was , we were able to make people visualize the end - result and benefit of the project though the success stories . Insight & Approach As explained in the application portion , the strategy /approach we had chosen was very realistic . People should be able to relate the story which is being told to their routine life . When this is done , they ’ll be able to understand our key buying factor and thereby the communication becomes effective . The success of communication lies in the fact that the intended information is transferred to the recipient of the same . This has proven to be very successful in our case since we used storytelling combines with the positive support of a success story / case study .
This finally had an overwhelming response from the entire organization and the transformation journey was a great success which was possible only because we were able to align the entire workforce by the power of storytelling . I strongly recommend the usage of storytelling as an effective tool of communication and problem solving .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22028 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection The tool I chose is the Storytelling . I work at an organization that was on a process to get more focused on the well - being of its workers by promoting some actions and policies that demonstrate its concern to their health , happiness and equity between genders and races . Aiming to concretize this policy , the organization created a group to propose actions related to the equity of gender and races and compile all of them into a plan format . This plan should have indicators , goals , deadlines and sectors responsible for the achievement of the objectives related to gender equality and race in the company . This group of approximately 10 individuals , which I was one of the members , was very heterogeneous and included people of different races , genders , social levels and , because of that , different points of view . I proposed the storytelling as a tool to help us to connect with each other and empathize with each other ’s stories of life and points of view , so that we could cooperate to propose actions that would benefit the company , but sometimes would have to prioritize a specific group over another . The company where the project took place is a public agency that has not renewed its team for a while . Because of that , most of the workers were retiring or have had recently been admitted to the company . Because of that , the company , despite the good payments for managerial positions , was having problems to find workers who wanted to commit to that positions ( because ones were almost retiring and want to slow down or because they were too young and did n’t feel prepared to assume the responsibility to run the company ) . Despite the existence of this problem , the group did not initially had the objective of solving this question , much less had thought about how to solve it . It was out of our scope . Application Despite not knowing about the design thinking process and tools , we used this tool more than once during the construction of this plan . I believe that the storytelling is a good tool to get the attention of people , especially during long meetings when people tend to lose the focus very easily . In my point of view , when the members feel empathy with the person talking , they stay more time focused and usually , respect and try to understand the person´s point of view , and also get inspired , motivated and engaged to the theme . First time we used storytelling was as a presentation tool to help us to know each other and also , build some empathy and see each other not only as a colleague , but also as a human being . The second time was in the moment when each member brought ideas of topics they considered that should be included in the equity plan . After the presentation of an idea , members should discuss this idea , refine it and decide whether or not it should be part of the plan . As an example of the tool being used , a member proposed that the mothers of children up to two years of age should have a reduction of work time of one hour a day . So that they would have more time to dedicate to their children , since babies
need more contact with the mother during early childhood . In addition to this , it also benefits the emotional health of the mother . This member told how she felt guilty , stressed , overwhelmed and not worthy to assume a managerial position since she could not devote more time to work . The team not only agreed to this proposal but also suggested , after a study of how much it would impact the company , to extend this benefit to the fathers of children under two years and parents of children with mental disabilities . Insight and Approach This insight to extend the benefit to men and families , who have children with mental disabilities , was only possible because of the storytelling tool , which allowed each member to stand in others shoes . In addition , this measure solved the problem of filling positions of leadership , since these people felt able and supported by the institution to fill these positions . Moreover , after a long - term study , the data demonstrated that workers benefited by this measure were more committed to work , motivated and that there was a reduction in the number of absences within the benefited group . We used the storytelling many other times during the construction of the equity plan and I believe that , by using this tool , we could construct a plan that really represented and , mostly , embraced the diversity of the company .
Thematic Axis : People Management
OBJETIVE : GOAL DEADLINE ( months ) Indicator
Responsible
Unit
Reduce one hour in the work day of workers who have children under 24 months or children with disabilities
100 % of
workers who fit in the terms
benefited
6 months Policy
implemented SEGP
DETAIL OF ACTION Mid Terms Unity
Involved
1.1 . Elaborate Policy 3 months SEGP
1.2 . Submit policy to Management 2 month SEGP
1.3 . Implement Action 1 month DG
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection The tool I chose is the Storytelling . I work at an organization that was on a process to get more focused on the well - being of its workers by promoting some actions and policies that demonstrate its concern to their health , happiness and equity between genders and races . Aiming to concretize this policy , the organization created a group to propose actions related to the equity of gender and races and compile all of them into a plan format . This plan should have indicators , goals , deadlines and sectors responsible for the achievement of the objectives related to gender equality and race in the company . This group of approximately 10 individuals , which I was one of the members , was very heterogeneous and included people of different races , genders , social levels and , because of that , different points of view . I proposed the storytelling as a tool to help us to connect with each other and empathize with each other ’s stories of life and points of view , so that we could cooperate to propose actions that would benefit the company , but sometimes would have to prioritize a specific group over another . The company where the project took place is a public agency that has not renewed its team for a while . Because of that , most of the workers were retiring or have had recently been admitted to the company . Because of that , the company , despite the good payments for managerial positions , was having problems to find workers who wanted to commit to that positions ( because ones were almost retiring and want to slow down or because they were too young and did n’t feel prepared to assume the responsibility to run the company ) . Despite the existence of this problem , the group did not initially had the objective of solving this question , much less had thought about how to solve it . It was out of our scope . Application Despite not knowing about the design thinking process and tools , we used this tool more than once during the construction of this plan . I believe that the storytelling is a good tool to get the attention of people , especially during long meetings when people tend to lose the focus very easily . In my point of view , when the members feel empathy with the person talking , they stay more time focused and usually , respect and try to understand the person´s point of view , and also get inspired , motivated and engaged to the theme . First time we used storytelling was as a presentation tool to help us to know each other and also , build some empathy and see each other not only as a colleague , but also as a human being . The second time was in the moment when each member brought ideas of topics they considered that should be included in the equity plan . After the presentation of an idea , members should discuss this idea , refine it and decide whether or not it should be part of the plan . As an example of the tool being used , a member proposed that the mothers of children up to two years of age should have a reduction of work time of one hour a day . So that they would have more time to dedicate to their children , since babies
need more contact with the mother during early childhood . In addition to this , it also benefits the emotional health of the mother . This member told how she felt guilty , stressed , overwhelmed and not worthy to assume a managerial position since she could not devote more time to work . The team not only agreed to this proposal but also suggested , after a study of how much it would impact the company , to extend this benefit to the fathers of children under two years and parents of children with mental disabilities . Insight and Approach This insight to extend the benefit to men and families , who have children with mental disabilities , was only possible because of the storytelling tool , which allowed each member to stand in others shoes . In addition , this measure solved the problem of filling positions of leadership , since these people felt able and supported by the institution to fill these positions . Moreover , after a long - term study , the data demonstrated that workers benefited by this measure were more committed to work , motivated and that there was a reduction in the number of absences within the benefited group . We used the storytelling many other times during the construction of the equity plan and I believe that , by using this tool , we could construct a plan that really represented and , mostly , embraced the diversity of the company .
Thematic Axis : People Management
OBJETIVE : GOAL DEADLINE ( months ) Indicator
Responsible
Unit
Reduce one hour in the work day of workers who have children under 24 months or children with disabilities
100 % of
workers who fit in the terms
benefited
6 months Policy
implemented SEGP
DETAIL OF ACTION Mid Terms Unity
Involved
1.1 . Elaborate Policy 3 months SEGP
1.2 . Submit policy to Management 2 month SEGP
1.3 . Implement Action 1 month DG
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19475 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Branding & the resourceful mind mapping .
Reflection on Mind Mapping Tool My first time on branding
Challenge
I ’ve worked as a freelance designer for quite some time now , I think since I was on my third year of
college . For every three editorial projects I ’d get one project regarding corporate design , so I
definitely was more focused , at that time , on the visuals than on the final functionality of the things I
was creating . My process was pretty simple , I ’d create a layout and then get it approved by my
client , same thing I used to do for my small corporate design projects , which mainly involved creating
deliverables like flyers for an already existing company . The main picture was that I was being a lazy
designer , but the fact is I just was n’t prepared enough . I was your basic Jon Snow , I knew nothing .
This story goes back to my first , built from scratch , branding project for an american traditional
bakery . For which I had to figure out the following :
How to get out there and compete with the local favorite bakeries ?
How to seem traditional but innovative at the same time ?
How to become trustworthy and develop not customers but fans ?
Selection
So without knowing at the time precisely what I was doing , I fell accidentally / on purpose to the mind
mapping tool. I needed to know what the competition was and how to become relevant in a very
closed market , what would be the brand differentiator against other companies who had been well
positioned for a very long time . So I went with the classic process that ’s done for branding , following
the rules on how to create a successful brand :
1 . Define the problem .
2 . Specify goals .
3 . Investigate :
3.1 . Overwhelm your client with an extensive brief in order to know their expectations ,
what they think the personality of the company should be and detect basic needs .
3.2 . Investigate key concepts .
3.3 . Make a through and through benchmarking; for those of you not familiar with this
term it refers to the process from which you compile information and gain new ideas ,
by the comparison between aspects of your company / brand / product with the leaders
or stronger competitor of the market .
4 . Read and translate all the information into relevant facts , conceptual maps , moodboards and
more creative process . Establish the criteria and create .
5 . And the rest of the process which focuses more on refining the visuals and building the final
face of the brand .
Application
So during the what is part of this project , after an extensive investigation , a thorough benchmarking
on what already existed on the market in the city my client was going to establish the company I
was left with huge amount of data I did n’t actually knew how to read … Until I noticed patterns that
kept telling me the same things . Just like that , while doing things like conceptual maps and
comparison charts , all this information gave me a great insight on what was lacking in the market ,
where were this companies making the same mistakes and how to avoid them . So I built an action
plan , about the way the company should work , more precisely I tried to put down into words and
sketches what would the company experience be like . The different approaches we could do to
attract new customers and maintain them as faithful fans . The main idea was this : host every four
months an introduction / tasting event for the season ’s new products and flavours , so this way we ’d
maintain our customers on the lookout for every season . Which visually translated into a new pattern
per season to accompany the main logo and idea .
Insight
Not only I came up with a visual face for the brand but also with a way more important customer
experience . Which inevitably helped me achieve my goals , maintaining a traditional core but still be
able to be a creative and innovative bakery . So’d call it a winwin . Hail Mind mapping !
Approach
What would I do different next time ? Well for starters now I know or have a clue on what the process
is like so it ’d take less time to develop the idea and translate the information . I ’d follow a more
structured process and guess less . Focus more on facts than on assumptions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Branding & the resourceful mind mapping .
Reflection on Mind Mapping Tool My first time on branding
Challenge
I ’ve worked as a freelance designer for quite some time now , I think since I was on my third year of
college . For every three editorial projects I ’d get one project regarding corporate design , so I
definitely was more focused , at that time , on the visuals than on the final functionality of the things I
was creating . My process was pretty simple , I ’d create a layout and then get it approved by my
client , same thing I used to do for my small corporate design projects , which mainly involved creating
deliverables like flyers for an already existing company . The main picture was that I was being a lazy
designer , but the fact is I just was n’t prepared enough . I was your basic Jon Snow , I knew nothing .
This story goes back to my first , built from scratch , branding project for an american traditional
bakery . For which I had to figure out the following :
How to get out there and compete with the local favorite bakeries ?
How to seem traditional but innovative at the same time ?
How to become trustworthy and develop not customers but fans ?
Selection
So without knowing at the time precisely what I was doing , I fell accidentally / on purpose to the mind
mapping tool. I needed to know what the competition was and how to become relevant in a very
closed market , what would be the brand differentiator against other companies who had been well
positioned for a very long time . So I went with the classic process that ’s done for branding , following
the rules on how to create a successful brand :
1 . Define the problem .
2 . Specify goals .
3 . Investigate :
3.1 . Overwhelm your client with an extensive brief in order to know their expectations ,
what they think the personality of the company should be and detect basic needs .
3.2 . Investigate key concepts .
3.3 . Make a through and through benchmarking; for those of you not familiar with this
term it refers to the process from which you compile information and gain new ideas ,
by the comparison between aspects of your company / brand / product with the leaders
or stronger competitor of the market .
4 . Read and translate all the information into relevant facts , conceptual maps , moodboards and
more creative process . Establish the criteria and create .
5 . And the rest of the process which focuses more on refining the visuals and building the final
face of the brand .
Application
So during the what is part of this project , after an extensive investigation , a thorough benchmarking
on what already existed on the market in the city my client was going to establish the company I
was left with huge amount of data I did n’t actually knew how to read … Until I noticed patterns that
kept telling me the same things . Just like that , while doing things like conceptual maps and
comparison charts , all this information gave me a great insight on what was lacking in the market ,
where were this companies making the same mistakes and how to avoid them . So I built an action
plan , about the way the company should work , more precisely I tried to put down into words and
sketches what would the company experience be like . The different approaches we could do to
attract new customers and maintain them as faithful fans . The main idea was this : host every four
months an introduction / tasting event for the season ’s new products and flavours , so this way we ’d
maintain our customers on the lookout for every season . Which visually translated into a new pattern
per season to accompany the main logo and idea .
Insight
Not only I came up with a visual face for the brand but also with a way more important customer
experience . Which inevitably helped me achieve my goals , maintaining a traditional core but still be
able to be a creative and innovative bakery . So’d call it a winwin . Hail Mind mapping !
Approach
What would I do different next time ? Well for starters now I know or have a clue on what the process
is like so it ’d take less time to develop the idea and translate the information . I ’d follow a more
structured process and guess less . Focus more on facts than on assumptions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13742 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge
I am currently leading a team of DWH Business Analysts where we have tasks assigned to us from Demand and Delivery Solutions team and then we assign other tasks to other DWH teams after we finish our scope .
My Current challenge is that we are not able to track the tasks assigned to us along with the time taken to finish them as well as the tasks we assign to other teams due to the lack of proper tracking system among different teams during the life cycle of the same project .
The system or way of tracking we should decide on can be used among all stakeholders working on the same project
Selection
The Scope is to find a suitable way or system to track the tasks assigned to us and the tasks we assign to others .
We decided to try the learning launch tool to experiment different tools suggested as follows :
Excel sheet tracking , online website to track our tasks , Modify in house project tracking system to assign tasks on different team members
We needed to test the different suggested tools to check which one would get us to our target .
Application
Our first learning launch was to ask each member of our team to maintain an excel sheet with all tasks assigned to them and another sheet for tasks they assign to others .
We tried to maintain the sheet and keep it accurate as much as we can taking into consideration that we are already doing the same using internal emails .
We tried the above approach for a month but unfortunately depending on different individuals to maintain the same sheet and doing the same task twice lead to that people either forgot to update the sheet or dropped doing the task as they have already used the mail to do it
Insight
We tried to depend on the excel sheet for accurate documentation and we expected we would get accurate results but we found out that the excel sheet maintenance was hard for people as they are required to do the same task twice ; once by mail and once on the sheet and the mail gained them results quickly so they skipped the excel sheet update .
Approach
Based on the fact of doing the task twice is hard for people ; we reviewed this approach and decided to try the other option of using a system for tracking tasks .
The System life cycle shall start from the team that assigns the tasks to us ; where the task shall be assigned to our team on the system and at the same time it shall send an email notification with the assignment .
The same thing shall be applied by our team when assigning tasks to other DWH teams .
That way we shall avoid the double effort of doing the same task twice and the system shall be responsible for providing accurate list of different tasks .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge
I am currently leading a team of DWH Business Analysts where we have tasks assigned to us from Demand and Delivery Solutions team and then we assign other tasks to other DWH teams after we finish our scope .
My Current challenge is that we are not able to track the tasks assigned to us along with the time taken to finish them as well as the tasks we assign to other teams due to the lack of proper tracking system among different teams during the life cycle of the same project .
The system or way of tracking we should decide on can be used among all stakeholders working on the same project
Selection
The Scope is to find a suitable way or system to track the tasks assigned to us and the tasks we assign to others .
We decided to try the learning launch tool to experiment different tools suggested as follows :
Excel sheet tracking , online website to track our tasks , Modify in house project tracking system to assign tasks on different team members
We needed to test the different suggested tools to check which one would get us to our target .
Application
Our first learning launch was to ask each member of our team to maintain an excel sheet with all tasks assigned to them and another sheet for tasks they assign to others .
We tried to maintain the sheet and keep it accurate as much as we can taking into consideration that we are already doing the same using internal emails .
We tried the above approach for a month but unfortunately depending on different individuals to maintain the same sheet and doing the same task twice lead to that people either forgot to update the sheet or dropped doing the task as they have already used the mail to do it
Insight
We tried to depend on the excel sheet for accurate documentation and we expected we would get accurate results but we found out that the excel sheet maintenance was hard for people as they are required to do the same task twice ; once by mail and once on the sheet and the mail gained them results quickly so they skipped the excel sheet update .
Approach
Based on the fact of doing the task twice is hard for people ; we reviewed this approach and decided to try the other option of using a system for tracking tasks .
The System life cycle shall start from the team that assigns the tasks to us ; where the task shall be assigned to our team on the system and at the same time it shall send an email notification with the assignment .
The same thing shall be applied by our team when assigning tasks to other DWH teams .
That way we shall avoid the double effort of doing the same task twice and the system shall be responsible for providing accurate list of different tasks .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10149 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
So , a few months back , I had chosen to intern with a start - up that was just three months old to understand the nitty - gritty of the initial phases of an organization set - up . We were given the challenge to formulate a Business plan . The challenges they faced were Brand positioning , market penetration , and customer segmentation of the target market . As the start - up was targeting a very niche market , there was n’t much data available on the same . So , we faced a challenge wherein no other similar business was in - place to take as a reference . The outline of the project was to get candidates specifically from PSU ( Government - run organization ) to enroll for the mentorship program to pursue higher education
Selection
Due to a lack of data and a similar business model , we realized that Storytelling would be a crucial tool in conveying our project effectively . We felt that we need to ignite and unite our mentors to make our customers believe . We also felt that connecting with people and their emotions , as conveyed in the Storytelling tool video , would enable us to understand them better and our project as well .
Application
Since there was no data available with us , we decided to perform some research and generate our data by interviewing some immediate stakeholders like current PSU employees and mentors since mentors have traversed through the same path . We found many crucial insights through this activity . We also got some hard facts based on which we started to build some recommendations . By the time we came up with some suggestions , we had realized we need to build suspense to develop their interest . Therefore , we started re - collecting the “ Ahaa ” moments that we experienced while solving problems related to various aspects of the B - plan discussed above . We began to design our presentation by making a concerted effort to get our audience in the frame of mind , which we required them to be .
Through these insights and planned efforts , we were able to deliver a presentation that connected with our mentors who had been through a similar path . Before addressing every problem ( Brand positioning , market penetration , and customer segmentation of the target market ) , we built suspense before addressing that issue . Hence , our panelists were always interested and on the edge of their seats . Due to this , we were able to deliver an effective solution to our panelists and deliver it in a way that connected well with the mentors as well . We eventually won a pre - placement offer from the start - up .
Insights
After the presentation , we saw that some other submissions had similar recommendations , but the way we designed and conveyed our work , in the form of a story with spikes laid out in between , was admired and valued by the panelists and mentors . Hence , we realized that the effective communication of an idea plays a vital role in conveying an idea .
Approach
After completing the course , I realized that we could have used Mind - mapping in conjunction with Storytelling , which could have aligned our thoughts in a better way , and we could have come up with better insights through structured thinking .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
So , a few months back , I had chosen to intern with a start - up that was just three months old to understand the nitty - gritty of the initial phases of an organization set - up . We were given the challenge to formulate a Business plan . The challenges they faced were Brand positioning , market penetration , and customer segmentation of the target market . As the start - up was targeting a very niche market , there was n’t much data available on the same . So , we faced a challenge wherein no other similar business was in - place to take as a reference . The outline of the project was to get candidates specifically from PSU ( Government - run organization ) to enroll for the mentorship program to pursue higher education
Selection
Due to a lack of data and a similar business model , we realized that Storytelling would be a crucial tool in conveying our project effectively . We felt that we need to ignite and unite our mentors to make our customers believe . We also felt that connecting with people and their emotions , as conveyed in the Storytelling tool video , would enable us to understand them better and our project as well .
Application
Since there was no data available with us , we decided to perform some research and generate our data by interviewing some immediate stakeholders like current PSU employees and mentors since mentors have traversed through the same path . We found many crucial insights through this activity . We also got some hard facts based on which we started to build some recommendations . By the time we came up with some suggestions , we had realized we need to build suspense to develop their interest . Therefore , we started re - collecting the “ Ahaa ” moments that we experienced while solving problems related to various aspects of the B - plan discussed above . We began to design our presentation by making a concerted effort to get our audience in the frame of mind , which we required them to be .
Through these insights and planned efforts , we were able to deliver a presentation that connected with our mentors who had been through a similar path . Before addressing every problem ( Brand positioning , market penetration , and customer segmentation of the target market ) , we built suspense before addressing that issue . Hence , our panelists were always interested and on the edge of their seats . Due to this , we were able to deliver an effective solution to our panelists and deliver it in a way that connected well with the mentors as well . We eventually won a pre - placement offer from the start - up .
Insights
After the presentation , we saw that some other submissions had similar recommendations , but the way we designed and conveyed our work , in the form of a story with spikes laid out in between , was admired and valued by the panelists and mentors . Hence , we realized that the effective communication of an idea plays a vital role in conveying an idea .
Approach
After completing the course , I realized that we could have used Mind - mapping in conjunction with Storytelling , which could have aligned our thoughts in a better way , and we could have come up with better insights through structured thinking .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22681 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge : I am a technical consultant of smart card . My major task is translating technical concepts into natural ones for the customers . This will make the customers understand about technology in an easiest way . Selection : To implement the task , my prefered tool is visualization . I often give the customers some examples and tell them the stories about the similar things that they can meet everyday . Visualization is also a tool to make people understand each other easier and avoid any misunderstanding because of the complexity of the language . For example , if I mention about a switch , which device will you imagine ? A circuit breaker or a network concentrator ? Thus I 'd better show you the device I want to mention , you will know it immediately without any confusion Application : Oneday , I came the customer office to meet a manager who wants to know about smart card technology . When I have just arrived , the manager told me that he was very busy and he could give me some minutes to talk about smart card . I accepted and started telling him about a mechanical key which we used to unlock the door . The smart card main function is a key to unlock the electronic doors . For example , the company private network is a room protected by wall which we used to hear about " firewall " . Only legal person can pass the wall through the door with a smart card that is the key in this case . Banking and telecom services are protected in a similar way , and we have credit or SIM cards for the similar purposes . Of course , with 5 talking minutes , I could tell him more visual things and finally we talked in more than 20 minutes about technology . The manager really satisfied of the information I provided . Insight : Since that time , I have found that the visualization tool is having many attributes : - Easier to explain the concepts to the others ( existing ) - Avoid confusing ( existing ) - The quickest way to summarize whole story ( new ) - The attractive way for the listeners ( new ) To avoid misunderstanding the concepts is the most important step of the design thinking process . Because to understand right concepts will make the following steps done correctly . Otherwise , the later jobs will have no meaning because of the corrupted background .
Approach : I still remember the first training course when I joined the company . At that time , the instructor asked my team " Do you know scratch card ? " Some hands was raised , and I raised my hand with a mobile prepaid topup card . The instructor laughed surprisingly and agreed that my answer was the quickest one . Thus we could know how interesting the visualization is . It does n't only support telling story tool a lot , but it also makes the mind mapping tool easier to be implemented . And for my own , it inspires myself in my daily jobs effectively .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge : I am a technical consultant of smart card . My major task is translating technical concepts into natural ones for the customers . This will make the customers understand about technology in an easiest way . Selection : To implement the task , my prefered tool is visualization . I often give the customers some examples and tell them the stories about the similar things that they can meet everyday . Visualization is also a tool to make people understand each other easier and avoid any misunderstanding because of the complexity of the language . For example , if I mention about a switch , which device will you imagine ? A circuit breaker or a network concentrator ? Thus I 'd better show you the device I want to mention , you will know it immediately without any confusion Application : Oneday , I came the customer office to meet a manager who wants to know about smart card technology . When I have just arrived , the manager told me that he was very busy and he could give me some minutes to talk about smart card . I accepted and started telling him about a mechanical key which we used to unlock the door . The smart card main function is a key to unlock the electronic doors . For example , the company private network is a room protected by wall which we used to hear about " firewall " . Only legal person can pass the wall through the door with a smart card that is the key in this case . Banking and telecom services are protected in a similar way , and we have credit or SIM cards for the similar purposes . Of course , with 5 talking minutes , I could tell him more visual things and finally we talked in more than 20 minutes about technology . The manager really satisfied of the information I provided . Insight : Since that time , I have found that the visualization tool is having many attributes : - Easier to explain the concepts to the others ( existing ) - Avoid confusing ( existing ) - The quickest way to summarize whole story ( new ) - The attractive way for the listeners ( new ) To avoid misunderstanding the concepts is the most important step of the design thinking process . Because to understand right concepts will make the following steps done correctly . Otherwise , the later jobs will have no meaning because of the corrupted background .
Approach : I still remember the first training course when I joined the company . At that time , the instructor asked my team " Do you know scratch card ? " Some hands was raised , and I raised my hand with a mobile prepaid topup card . The instructor laughed surprisingly and agreed that my answer was the quickest one . Thus we could know how interesting the visualization is . It does n't only support telling story tool a lot , but it also makes the mind mapping tool easier to be implemented . And for my own , it inspires myself in my daily jobs effectively .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15605 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge As a student of sustainable design , I had the opportunity to meet the indigenous Mixtecan community from Oaxaca , Mexico that are living in Nuevo León , a city in the north of the country . They had the problem that their incomes were decreasing during the quarantine period of the Covid-19 pandemic , so they could n't afford basic necessities like buying food . Therefore , I presented the problem in the class of social projects for sustainability , and my team and I used the design thinking process to find a solution to it quickly since the community needed to solve the challenge in order to increase their income to survive . Selection The tool that we thought would be the most useful was mind mapping , since we can order information with sticky notes , and move them if it 's necessary . Mind mapping also helps a lot to find patterns of information and translate them into insights that can be more understandable by people that need to visualize it easily . On the other hand , we used the mind mapping to show in a more illustrative way the insights that we gained to the community and to encourage themselves to analyze if the information made sense to them . Application First of all , we started to understand the current situation of the community . We ask them information about what they did before the pandemic , what were their sources of income and how much money did they receive for that . All the information obtained from the interviews were translated to key words and written in sticky notes , to put them as the “ What is ” scenery in our mind map . Later all of it was analyzed and we found that the community was dedicated to the sale of handicrafts made with handwoven textiles . Thanks to this information , more questions were asked about how they sold these crafts , if they have contact with their customers , etc . With this we designed a map of the channels used to sell and who were the clients as well as their respective phone numbers . With this customers were contacted and asked why they bought these handicrafts , and why they stopped buying them , what characteristics of these products are the ones that attracted them the most and what they would like to see the artisans do to buy more handicrafts to them . Insights The mind mapping tool helped us to find very important information . The clients prefered the textiles made by the community because of its high quality and accessible price . In addition to the fact that their textiles have a wide application both for clothing , tablecloths , accessories , special gift wrapping , and more applications that clients were giving to the community 's artisanal textile . Another insight found was that clients prefer to buy the handicrafts on an online platform due to the pandemic , since they can not go outside of their homes because of the lockdown but they still buy stuff to give away to their loved ones .
We also found that the customers would be willing to pay for textiles to use in crafts or product creation , taking advantage of the extra time that quarantine has given to them . And last but not least , we found that although the community in general does not have the internet , they do have mobile phones in which we can share with them videos teaching them what customers want to see in new textile designs , what colors and forms , that would help the craftsman / woman to improve their products and meet customer demands . Approach Thanks to the fact that with mind mapping tool is more easy to understand information , we found that customers were using textiles made by the community in their own personal projects , and that was a thing that we did n’t think about , since we only thought they were using it as an ornamental textile to put in their desk or as a kitchen tablecloth . So , with that in mind we focused on the creation of a business concept that wows people and helps them have something to do during quarantine to entertain themselves . First , we created an online page and social media for the project to show to people the community , what they create and how beautiful it is . Then we asked the clients that had bought the textiles before for videos in which they can explain how they use the textiles to create their own products , and thus motivate more people to buy them . So that is how we created an impactful project for both sides , the artisans and the customers , using the mind mapping tool and design thinking process .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge As a student of sustainable design , I had the opportunity to meet the indigenous Mixtecan community from Oaxaca , Mexico that are living in Nuevo León , a city in the north of the country . They had the problem that their incomes were decreasing during the quarantine period of the Covid-19 pandemic , so they could n't afford basic necessities like buying food . Therefore , I presented the problem in the class of social projects for sustainability , and my team and I used the design thinking process to find a solution to it quickly since the community needed to solve the challenge in order to increase their income to survive . Selection The tool that we thought would be the most useful was mind mapping , since we can order information with sticky notes , and move them if it 's necessary . Mind mapping also helps a lot to find patterns of information and translate them into insights that can be more understandable by people that need to visualize it easily . On the other hand , we used the mind mapping to show in a more illustrative way the insights that we gained to the community and to encourage themselves to analyze if the information made sense to them . Application First of all , we started to understand the current situation of the community . We ask them information about what they did before the pandemic , what were their sources of income and how much money did they receive for that . All the information obtained from the interviews were translated to key words and written in sticky notes , to put them as the “ What is ” scenery in our mind map . Later all of it was analyzed and we found that the community was dedicated to the sale of handicrafts made with handwoven textiles . Thanks to this information , more questions were asked about how they sold these crafts , if they have contact with their customers , etc . With this we designed a map of the channels used to sell and who were the clients as well as their respective phone numbers . With this customers were contacted and asked why they bought these handicrafts , and why they stopped buying them , what characteristics of these products are the ones that attracted them the most and what they would like to see the artisans do to buy more handicrafts to them . Insights The mind mapping tool helped us to find very important information . The clients prefered the textiles made by the community because of its high quality and accessible price . In addition to the fact that their textiles have a wide application both for clothing , tablecloths , accessories , special gift wrapping , and more applications that clients were giving to the community 's artisanal textile . Another insight found was that clients prefer to buy the handicrafts on an online platform due to the pandemic , since they can not go outside of their homes because of the lockdown but they still buy stuff to give away to their loved ones .
We also found that the customers would be willing to pay for textiles to use in crafts or product creation , taking advantage of the extra time that quarantine has given to them . And last but not least , we found that although the community in general does not have the internet , they do have mobile phones in which we can share with them videos teaching them what customers want to see in new textile designs , what colors and forms , that would help the craftsman / woman to improve their products and meet customer demands . Approach Thanks to the fact that with mind mapping tool is more easy to understand information , we found that customers were using textiles made by the community in their own personal projects , and that was a thing that we did n’t think about , since we only thought they were using it as an ornamental textile to put in their desk or as a kitchen tablecloth . So , with that in mind we focused on the creation of a business concept that wows people and helps them have something to do during quarantine to entertain themselves . First , we created an online page and social media for the project to show to people the community , what they create and how beautiful it is . Then we asked the clients that had bought the textiles before for videos in which they can explain how they use the textiles to create their own products , and thus motivate more people to buy them . So that is how we created an impactful project for both sides , the artisans and the customers , using the mind mapping tool and design thinking process .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11259 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
Challenge & Selection
I love stories . They are very different , interesting and even useful for us especially . The reason why I choose this kind of tool in Design Thinking course depends on real situations from everyday life of computer science 's students . Details about our case will written further . Also any application is based on human 's needing and I think that right way to know all about people lives is storytelling . Social networking , communication process are basic tool from even ancient time . Only after dialog with someone we can know matter things about him , which were hidden in another time . So , that is why my choice in reflection is storytelling .
Application & Insight
Each semester we have to protect one software project with unique idea and real application . Honestly , it becomes harder and harder to create something new when lots of people trying to do same thing . And while our team was thinking about it and looking for new one , one of us told a true story from summer holiday . Our friend had a trip in southern region of our country and of course bought presents for family . In this list she had a honey , five kilograms . I need to mention that she was with her mother . They were waiting for flight when knew that honey is prohibited in airplane . And in panic they started for looking ways of delivery of their product . Going to post is long and complicated , going to train station sounds good but can they really find a person who can take responsibility . And , then she thought it will be very cool if we will have a platform where people can easily connect with each other and by that can deliver some goods , of course , for money . So , by her storytelling we all inspired to create this platform as online application .
Approach & Organization
Nowadays , we still keep working on that project . And may be its mission not so gigantic but anyway if even one person can feel calmly and save their nerves because of us it will be best achievement for us . It will work very simply . Two person : sender and deliver , both of them should choose destinations ( from where to where and in which date ) , then sender will fill blank with description of product and deliver can choose it . But also we want to add chat because of few moments which need peer discussion . Hope that can see this application soon .
Additional Feedback
If you have results today , it is because of storytelling in the beginning of process . All ideas and insight become to us after some difficult , emergency situations where we did not have any useful tool for solving the problem . And
for remembering these situations we need to communicate and be open for storytelling .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
Challenge & Selection
I love stories . They are very different , interesting and even useful for us especially . The reason why I choose this kind of tool in Design Thinking course depends on real situations from everyday life of computer science 's students . Details about our case will written further . Also any application is based on human 's needing and I think that right way to know all about people lives is storytelling . Social networking , communication process are basic tool from even ancient time . Only after dialog with someone we can know matter things about him , which were hidden in another time . So , that is why my choice in reflection is storytelling .
Application & Insight
Each semester we have to protect one software project with unique idea and real application . Honestly , it becomes harder and harder to create something new when lots of people trying to do same thing . And while our team was thinking about it and looking for new one , one of us told a true story from summer holiday . Our friend had a trip in southern region of our country and of course bought presents for family . In this list she had a honey , five kilograms . I need to mention that she was with her mother . They were waiting for flight when knew that honey is prohibited in airplane . And in panic they started for looking ways of delivery of their product . Going to post is long and complicated , going to train station sounds good but can they really find a person who can take responsibility . And , then she thought it will be very cool if we will have a platform where people can easily connect with each other and by that can deliver some goods , of course , for money . So , by her storytelling we all inspired to create this platform as online application .
Approach & Organization
Nowadays , we still keep working on that project . And may be its mission not so gigantic but anyway if even one person can feel calmly and save their nerves because of us it will be best achievement for us . It will work very simply . Two person : sender and deliver , both of them should choose destinations ( from where to where and in which date ) , then sender will fill blank with description of product and deliver can choose it . But also we want to add chat because of few moments which need peer discussion . Hope that can see this application soon .
Additional Feedback
If you have results today , it is because of storytelling in the beginning of process . All ideas and insight become to us after some difficult , emergency situations where we did not have any useful tool for solving the problem . And
for remembering these situations we need to communicate and be open for storytelling .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18068 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
I work in a medical device industry . My role is dedicated to design tools and fixtures that make the production easier for product builders . Visualization is a tool I always need , because requests can come from any area and many ideas are brought to the table . Visualization tools help to brainstorm many possibilities and dedicate more time into designs that are previously analyzed .
Application
To help people visualize ideas , the design team uses sketches on paper and on CAD programs . When a request is made , the team supports each other to find the better solution . Everyone makes up a drawing with an idea and presents it to the rest of the team . Accuracy is not that important in this stage because the goal is to come up with the best solution .
Insight
Usually each designer develops the request for themselves , but doing it with the whole group , brings a lot more of creativity to the table . It reduces re - design time because some people on the team may have done something similar in the past . It also helps people connect more with the problem and think outside the box .
Approach
The idea of visualization helps a team be more aware and creative . It is important to invest on tools to help make brainstorming easier . I would have a room with a board , legos , ipads and more to help the team visualize easily the fixture they need to create .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
I work in a medical device industry . My role is dedicated to design tools and fixtures that make the production easier for product builders . Visualization is a tool I always need , because requests can come from any area and many ideas are brought to the table . Visualization tools help to brainstorm many possibilities and dedicate more time into designs that are previously analyzed .
Application
To help people visualize ideas , the design team uses sketches on paper and on CAD programs . When a request is made , the team supports each other to find the better solution . Everyone makes up a drawing with an idea and presents it to the rest of the team . Accuracy is not that important in this stage because the goal is to come up with the best solution .
Insight
Usually each designer develops the request for themselves , but doing it with the whole group , brings a lot more of creativity to the table . It reduces re - design time because some people on the team may have done something similar in the past . It also helps people connect more with the problem and think outside the box .
Approach
The idea of visualization helps a team be more aware and creative . It is important to invest on tools to help make brainstorming easier . I would have a room with a board , legos , ipads and more to help the team visualize easily the fixture they need to create .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20525 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling Design Thinking
- Alina Ijaz
Challenge : In 2011 , I initiated a group in college called ‘ Student Support Group ’ . This group aims to make the transition process for students smoother . It deals with students who have joined directly after high school , a different college , city and culture . It also focuses on helping students have a comfortable college life and find their place in its diverse environment . The challenge here was to collect individuals to run the group , ideate and execute different events . These individuals must resonate the cause that the group stands for and work passionately towards it . To find such passionate individuals was going to be tough . Hence , we had to sell the idea of having the group and scaling it for maximum impact . To successfully create and grow the ‘ Student Support Group ’ we used the tool of ‘ Storytelling ’ . Selection : Storytelling is a tool our group constantly uses to promote the cause behind it . As mentioned in the module , a cause is something that ignites and unites people . A good story creates a cause . My story was about my tough First Year in college . As a student who was n’t a part of the 11th and 12th grade there , I found it tough to fit in within the existing cliques . It was difficult to adjust to a complex and competitive college environment after high school . Yet , I overcame the obstacles and created this group to find a place for myself and help people going through the same . To create the group and propose the idea to my principal , I used the tool of storytelling . After it was formed , I used it again to gather my peers and form a committee . Then , I used it to ignite passion in all our events . Hence , I believe , storytelling is a perfect method to convey my Design Thinking story . Application : My first application was sharing my story with the principal . After sharing the story on difficulties faced by a student in their First Year of college and how the group aims to tackle it , he shared his story as a student . He gave a go ahead to the project since he had faced similar situations . While sharing my story with my peers , they connected with it as they were undergoing similar circumstances . They were even willing to help me without any reward / certificate in return because they believed in the cause . Like any good story is designed for the audience , this story connected with them . After sharing the story our group expanded and our events were a success ! It ’s because everyone was on the same page with regards to ‘ Why ’ the group exists . Before we commenced our activities for this academic year , we used storytelling as a tool to get our creative minds into play . As a group , we shared stories of how our perception of the cause has changed and how we should evolve this year . We also asked our friends to share stories of their transition process in college and if they had any recommendation . Insight and Approach : As rightly mentioned in the module , storytelling allows you to create energy , passion and excitement around something . It makes strategy relatable and adds life to character and plot .
Our storytelling journey of sharing college experiences with our friends and making them believe in the cause was a great way to practise design thinking . It is only after I undertook this course did I realise that we were implementing a tool of Design Thinking . Not only did we use the tool of storytelling but also actively practised ‘ brainstorming ’ . Having the cause intact helped us brainstorm on better and more specific ideas . We are implementing 6 new events this year which aim to empower student talents and bridge the gap between faculty and students . Design Thinking for me is all about channelizing creative energy into problem solving . This is also what our group tries to do , channelize our creative energy to solve student - related problems . Thanks to the course , we have found different tools within the methodology . We can now practise and improve our storytelling skills . Next time , we will use the mind - mapping tool to identify the key areas where we can build activities to empower students . Mind - mapping will help us understand what the students truly want . It would act as a great feedback mechanism on areas of improvement in our activities .
| EMAIL:
ID_NUM:
NAME_STUDENT: Alina Ijaz
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling Design Thinking
- Alina Ijaz
Challenge : In 2011 , I initiated a group in college called ‘ Student Support Group ’ . This group aims to make the transition process for students smoother . It deals with students who have joined directly after high school , a different college , city and culture . It also focuses on helping students have a comfortable college life and find their place in its diverse environment . The challenge here was to collect individuals to run the group , ideate and execute different events . These individuals must resonate the cause that the group stands for and work passionately towards it . To find such passionate individuals was going to be tough . Hence , we had to sell the idea of having the group and scaling it for maximum impact . To successfully create and grow the ‘ Student Support Group ’ we used the tool of ‘ Storytelling ’ . Selection : Storytelling is a tool our group constantly uses to promote the cause behind it . As mentioned in the module , a cause is something that ignites and unites people . A good story creates a cause . My story was about my tough First Year in college . As a student who was n’t a part of the 11th and 12th grade there , I found it tough to fit in within the existing cliques . It was difficult to adjust to a complex and competitive college environment after high school . Yet , I overcame the obstacles and created this group to find a place for myself and help people going through the same . To create the group and propose the idea to my principal , I used the tool of storytelling . After it was formed , I used it again to gather my peers and form a committee . Then , I used it to ignite passion in all our events . Hence , I believe , storytelling is a perfect method to convey my Design Thinking story . Application : My first application was sharing my story with the principal . After sharing the story on difficulties faced by a student in their First Year of college and how the group aims to tackle it , he shared his story as a student . He gave a go ahead to the project since he had faced similar situations . While sharing my story with my peers , they connected with it as they were undergoing similar circumstances . They were even willing to help me without any reward / certificate in return because they believed in the cause . Like any good story is designed for the audience , this story connected with them . After sharing the story our group expanded and our events were a success ! It ’s because everyone was on the same page with regards to ‘ Why ’ the group exists . Before we commenced our activities for this academic year , we used storytelling as a tool to get our creative minds into play . As a group , we shared stories of how our perception of the cause has changed and how we should evolve this year . We also asked our friends to share stories of their transition process in college and if they had any recommendation . Insight and Approach : As rightly mentioned in the module , storytelling allows you to create energy , passion and excitement around something . It makes strategy relatable and adds life to character and plot .
Our storytelling journey of sharing college experiences with our friends and making them believe in the cause was a great way to practise design thinking . It is only after I undertook this course did I realise that we were implementing a tool of Design Thinking . Not only did we use the tool of storytelling but also actively practised ‘ brainstorming ’ . Having the cause intact helped us brainstorm on better and more specific ideas . We are implementing 6 new events this year which aim to empower student talents and bridge the gap between faculty and students . Design Thinking for me is all about channelizing creative energy into problem solving . This is also what our group tries to do , channelize our creative energy to solve student - related problems . Thanks to the course , we have found different tools within the methodology . We can now practise and improve our storytelling skills . Next time , we will use the mind - mapping tool to identify the key areas where we can build activities to empower students . Mind - mapping will help us understand what the students truly want . It would act as a great feedback mechanism on areas of improvement in our activities .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Alina Ijaz"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13260 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | RESTRICTED
Hi ,
My name is Ahmed from Brazil and I work in the local IT department of a big Pharmaceutical and Agribusiness and this is my first contact with Design thinking .
1 . Challenge : Describe your challenge , including all relevant information .
In the pharmaceutical area we have several problems on our relationship with the
departments . Most of the time the users believe that IT is responsible for all problems that they have system related and that we should solve issue immediately of before it happens ( like predict the future ) . Most of the issues are related by a system used for more than 10 years without governance by global or local IT team . Most of the time when we have a project that require a system enhancement the business is not clear on the requirements and as the project goes on the departments keep changing the requirements that seems that IT is not organized .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is
and why you selected it for your challenge -- including any appropriate video lecture references ) .
For this assignment I will try to use the Storytelling tool to try to bring the point of view of
the IT and the departments to understanding the reason of the problems and how solve them . Most of the discussions of the past are issues related to the sequence of evets .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. ,
what you did and how the tool was applied effectively or ineffectively ) .
To be able to get the 2 points of view I started planning individual interviews where I gather
the experience of both parties and how they would suggest to solve the issue in future projects . Once the individual interviews are done and the data is collected / analyzed I would plan an integrated brainstorm with them with the points suggested as solution for the issues to see the feasibility and a plan to be followed in future projects .
4 . Insight : Describe the insight you gained from applying the tool you selected to your
challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
Based on this exercise I was able to see that most of the issue happened due to several
reasons .
• From the beginning the responsibility of the IT and Departments on the project is not clear that lead to a confusion on who should raise each type of problem and the affect that it can have .
o To solve this issue , we were able to plan meetings on the beginning of the
project explaining the goal of the project , the responsibility of each participants .
• The IT does n’t know the process of the departments .
o To solve a meeting is planned where the business has to explain how the process
is done today ( as is ) and what they expect in the future ( to be ) . The IT team can pitch in and explain technical constraints and explore further in details the process executed . The result of this meeting has to be fully documented to avoid issues on the future of change of the scope of the project .
• The departments do n’t know the IT steps to be followed .
RESTRICTED
o IT will have to explain on the time line the steps to be done and from which
point in time the required changes can not be changed anymore .
5 . Approach : Describe what you might do differently next time -- applying the same tool
you selected or a different one -- and the reason(s ) why .
In this process we had the participation the employees from IT and the department involved
in doing the activities on the daily basis , for future reference I would also get the supervisor and managers on the meetings to keep the process clear to all levels .
O also would promote meet ups between the departments and IT even without a specific
project in mind to start a more friendly relationship between the IT and departments gradually over time .
| EMAIL:
ID_NUM:
NAME_STUDENT: Ahmed
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: RESTRICTED
Hi ,
My name is Ahmed from Brazil and I work in the local IT department of a big Pharmaceutical and Agribusiness and this is my first contact with Design thinking .
1 . Challenge : Describe your challenge , including all relevant information .
In the pharmaceutical area we have several problems on our relationship with the
departments . Most of the time the users believe that IT is responsible for all problems that they have system related and that we should solve issue immediately of before it happens ( like predict the future ) . Most of the issues are related by a system used for more than 10 years without governance by global or local IT team . Most of the time when we have a project that require a system enhancement the business is not clear on the requirements and as the project goes on the departments keep changing the requirements that seems that IT is not organized .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is
and why you selected it for your challenge -- including any appropriate video lecture references ) .
For this assignment I will try to use the Storytelling tool to try to bring the point of view of
the IT and the departments to understanding the reason of the problems and how solve them . Most of the discussions of the past are issues related to the sequence of evets .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. ,
what you did and how the tool was applied effectively or ineffectively ) .
To be able to get the 2 points of view I started planning individual interviews where I gather
the experience of both parties and how they would suggest to solve the issue in future projects . Once the individual interviews are done and the data is collected / analyzed I would plan an integrated brainstorm with them with the points suggested as solution for the issues to see the feasibility and a plan to be followed in future projects .
4 . Insight : Describe the insight you gained from applying the tool you selected to your
challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
Based on this exercise I was able to see that most of the issue happened due to several
reasons .
• From the beginning the responsibility of the IT and Departments on the project is not clear that lead to a confusion on who should raise each type of problem and the affect that it can have .
o To solve this issue , we were able to plan meetings on the beginning of the
project explaining the goal of the project , the responsibility of each participants .
• The IT does n’t know the process of the departments .
o To solve a meeting is planned where the business has to explain how the process
is done today ( as is ) and what they expect in the future ( to be ) . The IT team can pitch in and explain technical constraints and explore further in details the process executed . The result of this meeting has to be fully documented to avoid issues on the future of change of the scope of the project .
• The departments do n’t know the IT steps to be followed .
RESTRICTED
o IT will have to explain on the time line the steps to be done and from which
point in time the required changes can not be changed anymore .
5 . Approach : Describe what you might do differently next time -- applying the same tool
you selected or a different one -- and the reason(s ) why .
In this process we had the participation the employees from IT and the department involved
in doing the activities on the daily basis , for future reference I would also get the supervisor and managers on the meetings to keep the process clear to all levels .
O also would promote meet ups between the departments and IT even without a specific
project in mind to start a more friendly relationship between the IT and departments gradually over time .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Ahmed"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12443 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
The second tool I used was the tool of storytelling , which help to get insight into users , build empathy and reach the emotionally . Good stories always captivate audiences . In user experience design , I use storytelling throughout the design process to ensure that all work focuses on the user needs and the value I want to give those users . After completing design research to understand user needs and desires , I use my insights to tell a story about who my users are , what they need and how I will provide that . This story makes it easy for everyone involved in the project to empathize with the users and ensure that their work matches the story . Having a story throughout project means marketing the design at the end of the design process is also straightforward , as I already know exactly which story to tell to show how product provides value .
Application
I start the process by collecting a data for how do I reach users through stories . At first I define my target users with personas to envision users likely experiences and gain empathic insights , then create a plot , with conflict to make the personas heroes and envision how they can overcome specific problems using my design , then I gave my design the supporting role showing it improving users life and how easy it is to use , then I worked with the setting for when and where users uses my design is vital for building empathy and then I tailor the look and feel so that my design appearance is vital regardless of its functional benefits .
I need to always consider :
• The What – The user problems I define . E.g. , They work too much
overtime because of … ? Budgeting problems at home ?
• The Who – The users themselves , envisioned through personas . This
include people who play influential role in the main user story .
• The How – My story arc , with a beginning , middle and end . From
introducing the players at the beginning , you build towards their biggest
Storytelling
problems ( which many factors can affect ) and finish with the happy ending your design delivers .
Insight & Approach
From storytelling I stir emotions , build empathy , articulate values and convey action ; to construct narrative arcs and create paths through space . So that story narratives are “ magic mirror ” which prove fine - tuned empathy and connection with user values where users discover how to make their own life happy ending .
Since I have learned many things from storytelling , next time I would use storytelling and I will collect fine data so that I can narrate a story that can connect users emotionally .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
The second tool I used was the tool of storytelling , which help to get insight into users , build empathy and reach the emotionally . Good stories always captivate audiences . In user experience design , I use storytelling throughout the design process to ensure that all work focuses on the user needs and the value I want to give those users . After completing design research to understand user needs and desires , I use my insights to tell a story about who my users are , what they need and how I will provide that . This story makes it easy for everyone involved in the project to empathize with the users and ensure that their work matches the story . Having a story throughout project means marketing the design at the end of the design process is also straightforward , as I already know exactly which story to tell to show how product provides value .
Application
I start the process by collecting a data for how do I reach users through stories . At first I define my target users with personas to envision users likely experiences and gain empathic insights , then create a plot , with conflict to make the personas heroes and envision how they can overcome specific problems using my design , then I gave my design the supporting role showing it improving users life and how easy it is to use , then I worked with the setting for when and where users uses my design is vital for building empathy and then I tailor the look and feel so that my design appearance is vital regardless of its functional benefits .
I need to always consider :
• The What – The user problems I define . E.g. , They work too much
overtime because of … ? Budgeting problems at home ?
• The Who – The users themselves , envisioned through personas . This
include people who play influential role in the main user story .
• The How – My story arc , with a beginning , middle and end . From
introducing the players at the beginning , you build towards their biggest
Storytelling
problems ( which many factors can affect ) and finish with the happy ending your design delivers .
Insight & Approach
From storytelling I stir emotions , build empathy , articulate values and convey action ; to construct narrative arcs and create paths through space . So that story narratives are “ magic mirror ” which prove fine - tuned empathy and connection with user values where users discover how to make their own life happy ending .
Since I have learned many things from storytelling , next time I would use storytelling and I will collect fine data so that I can narrate a story that can connect users emotionally .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19365 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Mind Mapping
Challenge I ’m a Strategic Design Management student and ‘ Design Thinking ’ is an integral part of our course . In the first project that I ever did , we were asked to choose a topic and I chose ‘ Consumer staple and discretionary ’ . Upon choosing the topic , a challenge was imposed on us to create a mind map to understand the topic completely . Since it was my first project , I found the process of Mind Mapping on a topic challenging and my reflection is about the same . Selection The tool I have selected is Mind Mapping , it ’s an integral tool which aids in looking for patterns and insights ( and finding unarticulated needs ) as mentioned in the video lectures . I selected the tool since we were asked to do a mind for my project . Application I applied the tool , by collecting all the information that I had on the topic of Consumer staple and discretionary through different methods like the internet , qualitative and quantitative research , ethnography , interviews ) . Upon collecting , I layout all the information , and called in different stakeholders including myself to find connections . The stakeholders individually collected all the information after which we sat together and collectively worked to find connections . We connected all the interrelated information and found broad themes . After identifying our themes , we found insights describing our theme . These insights ultimately led to the creation of design criterias which helped in our solutioning . The selection of mind mapping made me realise how it helps in translating information from different sources into a visual picture . It helped me get an understanding of the holistic bigger pictures whilst organizing and understanding information faster and better , through connections .
Insights
Mind mapping is a brilliant way to connect between the what and the what if stage , it helped convert our observations to insights and ultimately to design criterias . It did so , by finding patterns from a large quantity of data and ultimately establishing criteria for the what generating phase . It helped through the design thinking lens , finding blind spots , unmet and unarticulated needs that were ultimately uncovered to create innovation opportunities and propose design solutions . Approach The whole concept of ‘ Design thinking ’ made me think in a completely different way and widen my horizon from understanding the concept of a mindset to innovation and so much more ! I learnt that everything is a learning process , and most importantly learnt something new . Specifically , about Mind Mapping I would continue to do it for all projects , but I would remind myself , to be open minded and try to make connections in every way possible , since one might lead to another and the next thing we know a completely new idea emerges !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Mind Mapping
Challenge I ’m a Strategic Design Management student and ‘ Design Thinking ’ is an integral part of our course . In the first project that I ever did , we were asked to choose a topic and I chose ‘ Consumer staple and discretionary ’ . Upon choosing the topic , a challenge was imposed on us to create a mind map to understand the topic completely . Since it was my first project , I found the process of Mind Mapping on a topic challenging and my reflection is about the same . Selection The tool I have selected is Mind Mapping , it ’s an integral tool which aids in looking for patterns and insights ( and finding unarticulated needs ) as mentioned in the video lectures . I selected the tool since we were asked to do a mind for my project . Application I applied the tool , by collecting all the information that I had on the topic of Consumer staple and discretionary through different methods like the internet , qualitative and quantitative research , ethnography , interviews ) . Upon collecting , I layout all the information , and called in different stakeholders including myself to find connections . The stakeholders individually collected all the information after which we sat together and collectively worked to find connections . We connected all the interrelated information and found broad themes . After identifying our themes , we found insights describing our theme . These insights ultimately led to the creation of design criterias which helped in our solutioning . The selection of mind mapping made me realise how it helps in translating information from different sources into a visual picture . It helped me get an understanding of the holistic bigger pictures whilst organizing and understanding information faster and better , through connections .
Insights
Mind mapping is a brilliant way to connect between the what and the what if stage , it helped convert our observations to insights and ultimately to design criterias . It did so , by finding patterns from a large quantity of data and ultimately establishing criteria for the what generating phase . It helped through the design thinking lens , finding blind spots , unmet and unarticulated needs that were ultimately uncovered to create innovation opportunities and propose design solutions . Approach The whole concept of ‘ Design thinking ’ made me think in a completely different way and widen my horizon from understanding the concept of a mindset to innovation and so much more ! I learnt that everything is a learning process , and most importantly learnt something new . Specifically , about Mind Mapping I would continue to do it for all projects , but I would remind myself , to be open minded and try to make connections in every way possible , since one might lead to another and the next thing we know a completely new idea emerges !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12820 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge As a Team leader for the Service Reporting and Analytics and the Continual Service Improvement teams , I was responsible in leading the team to successfully deliver periodic critical reports for the service operations of the business , provide ad - hoc reports and insights for the business , facilitate the process improvement workshops with the different teams , managing my team ’s product backlogs , and ensuring all the activities are transparent and shared with the different stakeholders . In this space , the team successfully constructed several dashboards on eMite and Tableau that presented the IT Service Management teams with the reports and charts required to analyze their operational data ( Incidents , Changes , Problems , and Knowledge tickets / IDs ) . The dashboards presented a holistic view of each Service group and showcased a segmented view of each group by the different resolver groups that the data belonged to . The data however was not tied together , meaning that each segment in the service management was standing alone and the analysis was performed in a siloed fashion . This presented the teams and the customers with never - ending issues and tickets , as the root - cause problems were not resolved , and the incidents kept constantly occurring every month , sometimes even increasing in priority as the issues were impacting critical systems . Selection To showcase to my team , and the fellow Service Management SMEs that we are all on one boat , I used the visualization technique , which was ideal , as it appealed to everyone ’s understanding and thoughts . The visual aids assisted me to convey the team ’s process of common grounds and connections and were the base for all the discussions , meetings , and workshops with the teams . Also , there was something great about this method , as it lifted people to interact more with the building blocks of their processes . Application To execute this approach , I sat down with each team to understand their process maps , dependencies and their delivered outputs ( Input - Process - Output ) . Once that was done , I documented all the individual process maps using Visio , and created a unified process map for the 4 main business teams that were affecting customer experience ; Incident , Changes , Problem , and Knowledge . This unified process map had the 4 main processes as pillars , and information was shown flowing between all the pillars within their processes . I then started a series of workshops with SMEs from each team , to demonstrate the unified process map , investigate with them the possible process map gaps and issues using several brainstorming exercises like affinity exercises , and journey mapping , pretending that we held a ticket in our hand , and it just kept moving in the process and jumping between one team to another , changing form from becoming an Incident that impacted customer service , to become a Problem request that triggered a root - cause investigation , morphing into a Change request that had an action plan to improve the level of service , which would subsequently create a knowledge article . At the
same time , we were measuring the time taken for each transition and translating it to the overall customer experience that the teams have received in their survey feedback . Insight and Approach The sessions were a hit ; all the participants and the SMEs were engaged in the journey that we took to connect the pieces of the puzzle together . Identified several metrics for reporting that were essential to improve customer experience such as “ Incidents caused by Change ” or “ Critical Incidents triggering investigation Problems tickets ” . The virtualization technique made the discussion process much easier and efficient in conveying the message across , was effective in highlighting process gaps , and increased the team ’s engagement , as they were living the process , and were being asked to jump in and participate to improve the process even further .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge As a Team leader for the Service Reporting and Analytics and the Continual Service Improvement teams , I was responsible in leading the team to successfully deliver periodic critical reports for the service operations of the business , provide ad - hoc reports and insights for the business , facilitate the process improvement workshops with the different teams , managing my team ’s product backlogs , and ensuring all the activities are transparent and shared with the different stakeholders . In this space , the team successfully constructed several dashboards on eMite and Tableau that presented the IT Service Management teams with the reports and charts required to analyze their operational data ( Incidents , Changes , Problems , and Knowledge tickets / IDs ) . The dashboards presented a holistic view of each Service group and showcased a segmented view of each group by the different resolver groups that the data belonged to . The data however was not tied together , meaning that each segment in the service management was standing alone and the analysis was performed in a siloed fashion . This presented the teams and the customers with never - ending issues and tickets , as the root - cause problems were not resolved , and the incidents kept constantly occurring every month , sometimes even increasing in priority as the issues were impacting critical systems . Selection To showcase to my team , and the fellow Service Management SMEs that we are all on one boat , I used the visualization technique , which was ideal , as it appealed to everyone ’s understanding and thoughts . The visual aids assisted me to convey the team ’s process of common grounds and connections and were the base for all the discussions , meetings , and workshops with the teams . Also , there was something great about this method , as it lifted people to interact more with the building blocks of their processes . Application To execute this approach , I sat down with each team to understand their process maps , dependencies and their delivered outputs ( Input - Process - Output ) . Once that was done , I documented all the individual process maps using Visio , and created a unified process map for the 4 main business teams that were affecting customer experience ; Incident , Changes , Problem , and Knowledge . This unified process map had the 4 main processes as pillars , and information was shown flowing between all the pillars within their processes . I then started a series of workshops with SMEs from each team , to demonstrate the unified process map , investigate with them the possible process map gaps and issues using several brainstorming exercises like affinity exercises , and journey mapping , pretending that we held a ticket in our hand , and it just kept moving in the process and jumping between one team to another , changing form from becoming an Incident that impacted customer service , to become a Problem request that triggered a root - cause investigation , morphing into a Change request that had an action plan to improve the level of service , which would subsequently create a knowledge article . At the
same time , we were measuring the time taken for each transition and translating it to the overall customer experience that the teams have received in their survey feedback . Insight and Approach The sessions were a hit ; all the participants and the SMEs were engaged in the journey that we took to connect the pieces of the puzzle together . Identified several metrics for reporting that were essential to improve customer experience such as “ Incidents caused by Change ” or “ Critical Incidents triggering investigation Problems tickets ” . The virtualization technique made the discussion process much easier and efficient in conveying the message across , was effective in highlighting process gaps , and increased the team ’s engagement , as they were living the process , and were being asked to jump in and participate to improve the process even further .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9609 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking Reflection – MIND MAPPING
Challenge & Selection
Looking at the various tools on the Design Thinking Toolbox , the one that I found use for right away was the Mind Mapping from Module 3 . The tool and the principles were presented in the ‘ Mind Mapping Tool ’ video lecture from Week 3 – Idea Generation .
I work in a large international organization , and my job is to develop and implement new
standardized commercial excellence tools and processes across a group of 4 different countries . To be successful in both designing and implementing these tools and process it is necessary to collect a lot of data about current market conditions and current organizational practices – and it is vital to be able to distil all this data into actionable insights – and this is where Mind Maps become useful . Using the Mind Map methodology allows me to get input and feedback from people on which insights can be extracted from the data collected – and by including people in the insight process , and it allows me to secure that the included people , through their active participation , feel a sense of ownership of the project outcome as well . These advantages are why I have chosen to focus on this tool in this assignment – as well as why I chose to use the tool on the challenge presented below .
The specific challenge , that I will be applying the Mind Maps tool to , is a project I lead to
implement a new CRM system to the sales force in the 4 countries . The new system will be implemented for 100 sales reps in a business - to - business industry , in total selling 8 different brands of beauty products to 7.000 small to medium size customers . The sales reps are spread across the 4 countries , which have different market structures and speak 4 different languages , though internally in the organization the used common language is English . System - wise the current overall situation is that the sales reps use 2 different order taking tools ( so there is no true CRM system being used at the moment ) . A key success factor for this project is not just to set up the best system , but also to make sure that the sales reps buy - in to the project .
Application
I applied the Mind Map tool to the CRM project after having collected the necessary information regarding the what - is situation in the local markets and local teams . The way I used the Mind Map tool was to organize a workshop at a joint sales conference , which all the sales reps attended . My objective with the workshop was firstly to have the sales reps come with their feedback and insights as to what would be the key characteristics of an ideal new CRM system , and secondly I wanted the sales reps to be informed about the project and feel involved , so that they would feel a certain sense of co - ownership of the project .
I had set aside 2 hours for the workshop , and I started with a short introduction to the
objectives of the project and the workshop , as well as a presentation that served as a guided tour of the information that had been gathered prior to the meeting . I then split the sales reps into 5 teams of 20 people each , and gave each group a set of post - its with one piece of collected information on each ( as well as some blanks for information that had not yet been gathered ) . Each team then had 45 minutes to
first identify the good and relevant pieces of information and then – using the post - it ’s on a wall – clustering together the relevant pieces of information . The final task of each team was then to identify at least one key insight for each cluster that would be relevant for the new CRM system to take into account . Finally , the 5 groups were brought back together to present their insights so that everyone had an opportunity to come with their feedback and ideas based on the insights . In the end of the workshop , I walked had a list of 25 key insights , and for each 1 to 2 design ideas to be used for the CRM system .
Insight & Approach
I think a key insight that this approach has given me is just how many insights can be discovered by just allowing people to discuss the information collected . It never seizes to amaze me how rich and divers and outcome can be created by teams with people from various backgrounds and experiences . The scope and the depth of the insights that came out of this workshop as well as the practical design ideas that these insights provided have been the foundation of the work that has been done on developing the CRM system since then .
A key lesson from this experiences of the CRM workshop was that to get really valuable insights
take time . Most insights do n’t just pop up out of nowhere – rather they come about in an iterative way though discussions of the information gathered and though playing around with the numbers . With this in mind , for next time I will adjust my approach to make sure even more time is set aside for the key insight - discovering discussions done by the teams .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking Reflection – MIND MAPPING
Challenge & Selection
Looking at the various tools on the Design Thinking Toolbox , the one that I found use for right away was the Mind Mapping from Module 3 . The tool and the principles were presented in the ‘ Mind Mapping Tool ’ video lecture from Week 3 – Idea Generation .
I work in a large international organization , and my job is to develop and implement new
standardized commercial excellence tools and processes across a group of 4 different countries . To be successful in both designing and implementing these tools and process it is necessary to collect a lot of data about current market conditions and current organizational practices – and it is vital to be able to distil all this data into actionable insights – and this is where Mind Maps become useful . Using the Mind Map methodology allows me to get input and feedback from people on which insights can be extracted from the data collected – and by including people in the insight process , and it allows me to secure that the included people , through their active participation , feel a sense of ownership of the project outcome as well . These advantages are why I have chosen to focus on this tool in this assignment – as well as why I chose to use the tool on the challenge presented below .
The specific challenge , that I will be applying the Mind Maps tool to , is a project I lead to
implement a new CRM system to the sales force in the 4 countries . The new system will be implemented for 100 sales reps in a business - to - business industry , in total selling 8 different brands of beauty products to 7.000 small to medium size customers . The sales reps are spread across the 4 countries , which have different market structures and speak 4 different languages , though internally in the organization the used common language is English . System - wise the current overall situation is that the sales reps use 2 different order taking tools ( so there is no true CRM system being used at the moment ) . A key success factor for this project is not just to set up the best system , but also to make sure that the sales reps buy - in to the project .
Application
I applied the Mind Map tool to the CRM project after having collected the necessary information regarding the what - is situation in the local markets and local teams . The way I used the Mind Map tool was to organize a workshop at a joint sales conference , which all the sales reps attended . My objective with the workshop was firstly to have the sales reps come with their feedback and insights as to what would be the key characteristics of an ideal new CRM system , and secondly I wanted the sales reps to be informed about the project and feel involved , so that they would feel a certain sense of co - ownership of the project .
I had set aside 2 hours for the workshop , and I started with a short introduction to the
objectives of the project and the workshop , as well as a presentation that served as a guided tour of the information that had been gathered prior to the meeting . I then split the sales reps into 5 teams of 20 people each , and gave each group a set of post - its with one piece of collected information on each ( as well as some blanks for information that had not yet been gathered ) . Each team then had 45 minutes to
first identify the good and relevant pieces of information and then – using the post - it ’s on a wall – clustering together the relevant pieces of information . The final task of each team was then to identify at least one key insight for each cluster that would be relevant for the new CRM system to take into account . Finally , the 5 groups were brought back together to present their insights so that everyone had an opportunity to come with their feedback and ideas based on the insights . In the end of the workshop , I walked had a list of 25 key insights , and for each 1 to 2 design ideas to be used for the CRM system .
Insight & Approach
I think a key insight that this approach has given me is just how many insights can be discovered by just allowing people to discuss the information collected . It never seizes to amaze me how rich and divers and outcome can be created by teams with people from various backgrounds and experiences . The scope and the depth of the insights that came out of this workshop as well as the practical design ideas that these insights provided have been the foundation of the work that has been done on developing the CRM system since then .
A key lesson from this experiences of the CRM workshop was that to get really valuable insights
take time . Most insights do n’t just pop up out of nowhere – rather they come about in an iterative way though discussions of the information gathered and though playing around with the numbers . With this in mind , for next time I will adjust my approach to make sure even more time is set aside for the key insight - discovering discussions done by the teams .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22075 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping
Challenge and Selection
I ’m a Mechanical Engineer in semiconductor manufacturing equipment industry , and my day to day activities include solving field issues and developing new products . In this reflection I will be sharing my experience on how our team used Mind Mapping tool to solve on wafer non - uniformity and defects . I wo n’t be sharing details about the project since it is a company confidential data but I will rather be sharing the approach .
Mind Mapping is a great tool to form connections between several modules of a tool and helps give a better understanding of the overall system . It also helps to guide the project in right direction if we keep deviating from the goal while working on several level deeper parts of the project . In this example of our team , we used fish bone diagram to brainstorm and list down all the possible root causes possible and assigned the team members the tasks to validate the hypothesis for every line item .
Application
In a semiconductor manufacturing tool there are several modules and sub systems which help in maintain and control the deposition environment to meet stringent standards for a film deposition over a wafer , few of the major characteristics of the film that need to be controlled are the Uniformity of the film ( % NU - % of Non - Uniformity ) deposited to make sure that the thickness of the film is uniform across the wafer , particle defects which is nothing but contamination inside the deposition chamber likes of which can cause device failure , and several other properties .
The challenge to maintain such stringent standard is that the performance of the wafer depends on several factors given the number of sub systems involved . Our team gathered huge amounts of data pertaining to the problem and performed root cause analysis using fish bone diagram to dissect the high level problem into sub - system level trouble - shooting tasks .
Insight
By making a fish - bone diagram we were able to clearly see and visualize the possible roots of the problem and assign the probability for it to occur and prioritize the tasks with high probability rate of success . Doing this also gave a very good understanding to every member of the team and we were able to generate more ideas to resolve the problems .
Approach
This course on Coursera , has opened up my approach to product design . With respect to Mind Mapping , I would definitely use it as often as possible . The key benefits are bringing out innovative ideas , find patterns and connect them . Also sometimes we zero down on newer ideas which are amalgamation of the ideas given by different team members . Given the current scenario where , time to design to market is shrinking day by day , this tool definitely helps us in concept generation and sharing our ideas without ambiguity .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping
Challenge and Selection
I ’m a Mechanical Engineer in semiconductor manufacturing equipment industry , and my day to day activities include solving field issues and developing new products . In this reflection I will be sharing my experience on how our team used Mind Mapping tool to solve on wafer non - uniformity and defects . I wo n’t be sharing details about the project since it is a company confidential data but I will rather be sharing the approach .
Mind Mapping is a great tool to form connections between several modules of a tool and helps give a better understanding of the overall system . It also helps to guide the project in right direction if we keep deviating from the goal while working on several level deeper parts of the project . In this example of our team , we used fish bone diagram to brainstorm and list down all the possible root causes possible and assigned the team members the tasks to validate the hypothesis for every line item .
Application
In a semiconductor manufacturing tool there are several modules and sub systems which help in maintain and control the deposition environment to meet stringent standards for a film deposition over a wafer , few of the major characteristics of the film that need to be controlled are the Uniformity of the film ( % NU - % of Non - Uniformity ) deposited to make sure that the thickness of the film is uniform across the wafer , particle defects which is nothing but contamination inside the deposition chamber likes of which can cause device failure , and several other properties .
The challenge to maintain such stringent standard is that the performance of the wafer depends on several factors given the number of sub systems involved . Our team gathered huge amounts of data pertaining to the problem and performed root cause analysis using fish bone diagram to dissect the high level problem into sub - system level trouble - shooting tasks .
Insight
By making a fish - bone diagram we were able to clearly see and visualize the possible roots of the problem and assign the probability for it to occur and prioritize the tasks with high probability rate of success . Doing this also gave a very good understanding to every member of the team and we were able to generate more ideas to resolve the problems .
Approach
This course on Coursera , has opened up my approach to product design . With respect to Mind Mapping , I would definitely use it as often as possible . The key benefits are bringing out innovative ideas , find patterns and connect them . Also sometimes we zero down on newer ideas which are amalgamation of the ideas given by different team members . Given the current scenario where , time to design to market is shrinking day by day , this tool definitely helps us in concept generation and sharing our ideas without ambiguity .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15919 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Peer - graded Assignment : Reflection
Tool Selected : Story Telling
Challenge & Selection :
Storytelling is a powerful tool that are applicable to resolve various situations , As an Research Analyst in the previous company have observed that Marketers of a Hair Care Company , They always faced challenges of how to attract new customers to try develop inclination towards newly launched products and they also face hurdle on how to ensure the occurrence of decreasing brand loyalty towards the products being witnessed due to varied availability of choices available for consumers in the market these days
We had a brainstorming session to resolve these wherein I choose to apply storytelling as it will help to get insights into users , building rapport and reach them emotionally . I have created personas to represent the target users and add conflict to stories that reflect their user journeys and problems . One of the purposes is through crafting stories , we can better understand what users want from a solution . Good stories always fascinate audiences . In user experience ( UX ) design , if designers use storytelling throughout the design process to ensure that all work focuses on the users need and value that company want to give those users . After completing design research to understand the user ’s needs and desires , we can use the insights to tell a story about who your users are , what they need and how you ’ll provide that , This story makes it easy for everyone involved in the project to empathize with users and ensure that their work matches the story . Having a story throughout the project means marketing the design at the end of the design process is also straightforward , as you already know exactly which story to tell to show how your products provide value .
Application :
Storytelling directly involves emotional branding , Emotional branding in fact is the practice of building brands that directly appeal to consumer ’s self , emotional state , needs and aspirations . The purpose of the emotional branding is to establish a connection between consumers and products by stimulating consumer emotions . Human needs such as love , power , emotional security and self- satisfaction are based on emotions in the subconscious , as the basis of emotional brands , and allow marketers to create self - fulfilling prophecies in consumer demand . People want to meet demand , and advertiser need to implement these needs in a permanent cycle . Our company has launched a new anti - hair fall treatment shampoo product that allows real women to share their product experiences in “ Beauty Me Anti Hair Fall Diary ” through videos and blog where real women share their Anti Hair Fall stories and how new products can save them . A YouTube designed diary channel attracts real women from fashion bloggers , travel bloggers , makeup artists , to share their anti - hair fall stories with us . It also has a link to buy products online . The channel also spurred a Facebook app that was once again designed as a diary . In addition to similar YouTube channels , the secret diary app provides more information about hair and products . Creating a secret diary , revealing products as a solution and letting real women share their anti - hair fall secret is supporting the two pillars of the sport . This type of storytelling enables new customers more willingness to embark their journey on our products as the review is real and high credibility
Insight
By applying the learning tool , we designed and tested our solution , Through the learning process we got to improve our product ’s function and design to meet user ’s expectation . It is through this process we realized that the customers were more attract to the review from the Facebook as it is shared by normal users not celebrities or influencer . Our marketing department used the results of this process to re - strategize our marketing campaign . Moving forward I have recommended business to focus on human centred design to improve product and services . This tool helped me to strengthen and increase the connection with audience by creating an emotional connection as audience get driven by personal connections that they make with brands . Engaging in brand storytelling can help open doors to expand our targeted audiences
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Peer - graded Assignment : Reflection
Tool Selected : Story Telling
Challenge & Selection :
Storytelling is a powerful tool that are applicable to resolve various situations , As an Research Analyst in the previous company have observed that Marketers of a Hair Care Company , They always faced challenges of how to attract new customers to try develop inclination towards newly launched products and they also face hurdle on how to ensure the occurrence of decreasing brand loyalty towards the products being witnessed due to varied availability of choices available for consumers in the market these days
We had a brainstorming session to resolve these wherein I choose to apply storytelling as it will help to get insights into users , building rapport and reach them emotionally . I have created personas to represent the target users and add conflict to stories that reflect their user journeys and problems . One of the purposes is through crafting stories , we can better understand what users want from a solution . Good stories always fascinate audiences . In user experience ( UX ) design , if designers use storytelling throughout the design process to ensure that all work focuses on the users need and value that company want to give those users . After completing design research to understand the user ’s needs and desires , we can use the insights to tell a story about who your users are , what they need and how you ’ll provide that , This story makes it easy for everyone involved in the project to empathize with users and ensure that their work matches the story . Having a story throughout the project means marketing the design at the end of the design process is also straightforward , as you already know exactly which story to tell to show how your products provide value .
Application :
Storytelling directly involves emotional branding , Emotional branding in fact is the practice of building brands that directly appeal to consumer ’s self , emotional state , needs and aspirations . The purpose of the emotional branding is to establish a connection between consumers and products by stimulating consumer emotions . Human needs such as love , power , emotional security and self- satisfaction are based on emotions in the subconscious , as the basis of emotional brands , and allow marketers to create self - fulfilling prophecies in consumer demand . People want to meet demand , and advertiser need to implement these needs in a permanent cycle . Our company has launched a new anti - hair fall treatment shampoo product that allows real women to share their product experiences in “ Beauty Me Anti Hair Fall Diary ” through videos and blog where real women share their Anti Hair Fall stories and how new products can save them . A YouTube designed diary channel attracts real women from fashion bloggers , travel bloggers , makeup artists , to share their anti - hair fall stories with us . It also has a link to buy products online . The channel also spurred a Facebook app that was once again designed as a diary . In addition to similar YouTube channels , the secret diary app provides more information about hair and products . Creating a secret diary , revealing products as a solution and letting real women share their anti - hair fall secret is supporting the two pillars of the sport . This type of storytelling enables new customers more willingness to embark their journey on our products as the review is real and high credibility
Insight
By applying the learning tool , we designed and tested our solution , Through the learning process we got to improve our product ’s function and design to meet user ’s expectation . It is through this process we realized that the customers were more attract to the review from the Facebook as it is shared by normal users not celebrities or influencer . Our marketing department used the results of this process to re - strategize our marketing campaign . Moving forward I have recommended business to focus on human centred design to improve product and services . This tool helped me to strengthen and increase the connection with audience by creating an emotional connection as audience get driven by personal connections that they make with brands . Engaging in brand storytelling can help open doors to expand our targeted audiences
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11680 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Brain Planning :
Difficulties :
Here are seven regular difficulties that Brain Planning can assist you with surviving .
• Remember everything about .
• Make feeling of data over - burden .
• Make more astute choices .
• Take control of your remaining burden
• Present with style .
• Stay on target with your objectives .
• Stop time squandering gatherings .
Choice :
Spot the focal subject / principle thought or controlling point in the focal point of your page . You may think that its simpler to put your page as an afterthought , in scene direction , which is simpler for drawing purposes . Use lines , bolts , discourse air pockets , branches and various tones as methods of indicating the association between the focal topic / fundamental thought and your thoughts which originate from that center . The connections are significant , as they may shape your exposition passages .
Try not to make an aesthetic magnum opus . You should draw rapidly without significant delays or altering . Odds are , your first thought was fine and you set that thought toward the path or
on the branch you thought appeared well and good . It is significant in the underlying phases of brain planning to think about each chance , even those you may not utilize . 4 ) Pick various tones to represent various things you may pick blue for something you should join in your paper , dark for other smart thoughts , and red for the things you need to research or check with your guide / instructor . Your technique is completely up to you , yet attempt to stay predictable so you can more readily think about your psyche map at a later stage .
Applications ;
we played out the contextual investigation applied in the system of these two exploration for Science and Innovation of Expressions of the human experience ( CITAR ) and the
Media transmission Foundation of Oporto College Hence this work \ a
cross - over way to deal with configuration thinking devices and Research and development research measures . Eventually , the relationship
between these two real factors can add to development achievement . This examination work depends on tests acted in two typologies of undertakings , to decide whether configuration apparatuses can impact advancement accomplishment in Research and development . We direct the accompanying system structure :
knowledge :
On Sundays , are not posted . During non - weekend days , on a normal
Approach ;
With mind maps you organize your thoughts outwardly on the page , with the focal thought in the center , at that point fundamental subjects and subtleties fanning outward from that point .
• It lines up with how your cerebrum as of now functions by mirroring the organization
of neurons that interface thoughts and permit you to review them .
• The measure is straightforward , so you do n't need to go through hours dominating
the cycle before you can really try it .
• You will fill the page naturally – no compelling reason to stress over structure in
advance , simply locate an open space on the page , add your thought , and interface it to related ones . S
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Brain Planning :
Difficulties :
Here are seven regular difficulties that Brain Planning can assist you with surviving .
• Remember everything about .
• Make feeling of data over - burden .
• Make more astute choices .
• Take control of your remaining burden
• Present with style .
• Stay on target with your objectives .
• Stop time squandering gatherings .
Choice :
Spot the focal subject / principle thought or controlling point in the focal point of your page . You may think that its simpler to put your page as an afterthought , in scene direction , which is simpler for drawing purposes . Use lines , bolts , discourse air pockets , branches and various tones as methods of indicating the association between the focal topic / fundamental thought and your thoughts which originate from that center . The connections are significant , as they may shape your exposition passages .
Try not to make an aesthetic magnum opus . You should draw rapidly without significant delays or altering . Odds are , your first thought was fine and you set that thought toward the path or
on the branch you thought appeared well and good . It is significant in the underlying phases of brain planning to think about each chance , even those you may not utilize . 4 ) Pick various tones to represent various things you may pick blue for something you should join in your paper , dark for other smart thoughts , and red for the things you need to research or check with your guide / instructor . Your technique is completely up to you , yet attempt to stay predictable so you can more readily think about your psyche map at a later stage .
Applications ;
we played out the contextual investigation applied in the system of these two exploration for Science and Innovation of Expressions of the human experience ( CITAR ) and the
Media transmission Foundation of Oporto College Hence this work \ a
cross - over way to deal with configuration thinking devices and Research and development research measures . Eventually , the relationship
between these two real factors can add to development achievement . This examination work depends on tests acted in two typologies of undertakings , to decide whether configuration apparatuses can impact advancement accomplishment in Research and development . We direct the accompanying system structure :
knowledge :
On Sundays , are not posted . During non - weekend days , on a normal
Approach ;
With mind maps you organize your thoughts outwardly on the page , with the focal thought in the center , at that point fundamental subjects and subtleties fanning outward from that point .
• It lines up with how your cerebrum as of now functions by mirroring the organization
of neurons that interface thoughts and permit you to review them .
• The measure is straightforward , so you do n't need to go through hours dominating
the cycle before you can really try it .
• You will fill the page naturally – no compelling reason to stress over structure in
advance , simply locate an open space on the page , add your thought , and interface it to related ones . S
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15148 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
I work at my design department and my challenge is to improve the design projects in industrial design within the department in order to increase sales for clints and to spend designs budgets on the right campaigns . The project scope includes the design department composed of 11 employees , as well as the larger design department and engineer ’s department , with whom we work closely . The project is limited to internal resources . The project should not exceed 30 business days and the solution should include an even distribution of working hours amongst the team members . We will focus on trying to uncover what our team members , as well as key stakeholders within the larger design department and engineer ’s department , consider to be ineffective or problematic with regard to the workflow . Our team has already gone through several design thinking tools , so we are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype . For our first learning launch , we focused on the structure of our design tasks . In particular , we wanted to see if we could structure our tasks , projects , and processes to adapt the methods of Scrum project management for our work in an effort to become more agile . This tested our assumption that the structure and execution were the main causes of our workflow challenge . Our team went through a three - day training with a design project management coach . Next , we went through five workshops to structure our tasks and processes in a more agile way . These two sessions occurred within in a three - week timeframe . We expected to produce a document with a clear description of our new , more agile processes / workflow . For our second learning launch , we focused on gaining clarity about our tasks and priorities . This tested our assumption that our prioritization of tasks was the main cause of our workflow challenge . Our team completed an anonymous survey . Additionally , five key stakeholders from the larger design department and engineer ’s department also completed an anonymous survey . The surveys included questions about our new , proposed process , understanding the process and the prioritization of tasks , and feelings about the change , and were conducted within a one - week timeframe . To sum up , By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find that a more agile approach would improve our workflow , and that both our team and the key stakeholders would be fairly open to the new prioritization of tasks and process . Our actual results were slightly different from what we anticipated : while our team was open to the prioritization of tasks and process , the key stakeholders in the larger design department and engineers ’ department expressed some concerns . Moving forward , our team will review this insight and incorporate it into future launch designs .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
I work at my design department and my challenge is to improve the design projects in industrial design within the department in order to increase sales for clints and to spend designs budgets on the right campaigns . The project scope includes the design department composed of 11 employees , as well as the larger design department and engineer ’s department , with whom we work closely . The project is limited to internal resources . The project should not exceed 30 business days and the solution should include an even distribution of working hours amongst the team members . We will focus on trying to uncover what our team members , as well as key stakeholders within the larger design department and engineer ’s department , consider to be ineffective or problematic with regard to the workflow . Our team has already gone through several design thinking tools , so we are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype . For our first learning launch , we focused on the structure of our design tasks . In particular , we wanted to see if we could structure our tasks , projects , and processes to adapt the methods of Scrum project management for our work in an effort to become more agile . This tested our assumption that the structure and execution were the main causes of our workflow challenge . Our team went through a three - day training with a design project management coach . Next , we went through five workshops to structure our tasks and processes in a more agile way . These two sessions occurred within in a three - week timeframe . We expected to produce a document with a clear description of our new , more agile processes / workflow . For our second learning launch , we focused on gaining clarity about our tasks and priorities . This tested our assumption that our prioritization of tasks was the main cause of our workflow challenge . Our team completed an anonymous survey . Additionally , five key stakeholders from the larger design department and engineer ’s department also completed an anonymous survey . The surveys included questions about our new , proposed process , understanding the process and the prioritization of tasks , and feelings about the change , and were conducted within a one - week timeframe . To sum up , By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find that a more agile approach would improve our workflow , and that both our team and the key stakeholders would be fairly open to the new prioritization of tasks and process . Our actual results were slightly different from what we anticipated : while our team was open to the prioritization of tasks and process , the key stakeholders in the larger design department and engineers ’ department expressed some concerns . Moving forward , our team will review this insight and incorporate it into future launch designs .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 8898 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge :
I am working at a company as an industrial designer . In our company , we are an interdisciplinary team , which means that we have colleagues who are experts in different fields such as visual communication design , architecture , interior design and fashion design . The challenge our company was dealing with was designing a play area for children in the Hematology and Oncology department of a hospital . We started to work on this project as a team but we needed to learn about the needs and expectations of the people who will be affected by the outcome of our design process . For this reason , we wanted to gather together with the inpatient children who will use this play area as the experts in being children . We also planned to include the doctors , nurses and children ’s caregivers in this design process as they are the other stakeholders in this wicked problem . However , it was challenging for us because of the sensitivity of the context and children ’s lack of language skills in expressing their needs .
Selection :
Thus , we selected visualization as a tool in this design process . Since visualization allows people to think in a non - verbal way and think visually , we thought that it would be especially useful for children to express their needs in this sensitive context . We also thought that visualization could be a suitable tool for us because with the help of this tool we can make sure if the users understood us properly and if we were on the same page .
Application :
We started with preparing a toolkit that consists of blank papers , pens and images and photos of the play area that show how it is right now and how it could be or what could be added . We explained the aim of the toolkit to our non - designer stakeholders . We said that we prepared these visuals to help them think visually and use the images as inspiration sources but not limit themselves with them . We made it clear that they were free to use the pens to draw something on the blank papers as well . When we started the design session , we saw that children were using the images , pens and papers in combination in a very effective way . Some of them even used their pens to complete the product on the photos and create something new . For instance , there was a chair in one of the images and one of the children used their pen to cover the top of this chair with a tent - like structure and explained that he would like to have more privacy in this play area .
Insight :
In my opinion , the visualization tool was very beneficial in gaining insights into children ’s needs . Without using this tool , we might have had difficulties in understanding children and the other stakeholders , who are their doctors , nurses and caregivers in this design process . It was also beneficial to gather all the stakeholders togethers and compare and contrast the points mentioned by them . Moreover , we saw that since it was different from a regular interview session with questions and answers , the participants did not get bored during the process and we have collected a lot of data from them to design this play area in a way that meets their needs . Thus , as an interdisciplinary design team we saw that it is essential to include the users in the Design Thinking process . Even though we were experts in our fields , we were not experts in being children or doctors . Thus , the visualization tool helped us a lot in empathizing with them and finding design solutions that will meet the needs of our users .
Approach :
We did not see any drawbacks of using the visualization tool in this design process . Sometimes collecting data from users can be challenging but visualization was kind of fun for our stakeholders since it was not a conventional method and it inspired them to share their memories and wishes .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge :
I am working at a company as an industrial designer . In our company , we are an interdisciplinary team , which means that we have colleagues who are experts in different fields such as visual communication design , architecture , interior design and fashion design . The challenge our company was dealing with was designing a play area for children in the Hematology and Oncology department of a hospital . We started to work on this project as a team but we needed to learn about the needs and expectations of the people who will be affected by the outcome of our design process . For this reason , we wanted to gather together with the inpatient children who will use this play area as the experts in being children . We also planned to include the doctors , nurses and children ’s caregivers in this design process as they are the other stakeholders in this wicked problem . However , it was challenging for us because of the sensitivity of the context and children ’s lack of language skills in expressing their needs .
Selection :
Thus , we selected visualization as a tool in this design process . Since visualization allows people to think in a non - verbal way and think visually , we thought that it would be especially useful for children to express their needs in this sensitive context . We also thought that visualization could be a suitable tool for us because with the help of this tool we can make sure if the users understood us properly and if we were on the same page .
Application :
We started with preparing a toolkit that consists of blank papers , pens and images and photos of the play area that show how it is right now and how it could be or what could be added . We explained the aim of the toolkit to our non - designer stakeholders . We said that we prepared these visuals to help them think visually and use the images as inspiration sources but not limit themselves with them . We made it clear that they were free to use the pens to draw something on the blank papers as well . When we started the design session , we saw that children were using the images , pens and papers in combination in a very effective way . Some of them even used their pens to complete the product on the photos and create something new . For instance , there was a chair in one of the images and one of the children used their pen to cover the top of this chair with a tent - like structure and explained that he would like to have more privacy in this play area .
Insight :
In my opinion , the visualization tool was very beneficial in gaining insights into children ’s needs . Without using this tool , we might have had difficulties in understanding children and the other stakeholders , who are their doctors , nurses and caregivers in this design process . It was also beneficial to gather all the stakeholders togethers and compare and contrast the points mentioned by them . Moreover , we saw that since it was different from a regular interview session with questions and answers , the participants did not get bored during the process and we have collected a lot of data from them to design this play area in a way that meets their needs . Thus , as an interdisciplinary design team we saw that it is essential to include the users in the Design Thinking process . Even though we were experts in our fields , we were not experts in being children or doctors . Thus , the visualization tool helped us a lot in empathizing with them and finding design solutions that will meet the needs of our users .
Approach :
We did not see any drawbacks of using the visualization tool in this design process . Sometimes collecting data from users can be challenging but visualization was kind of fun for our stakeholders since it was not a conventional method and it inspired them to share their memories and wishes .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21183 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking Reflection-
The use of Minds maps
Challenge
Employee engagement is a critical element to organizations success . The level of employee engagement will impact organization culture , employee ’s productivity , and retention .
While all segments of Employee engagement are critical , organizations pay attention more to young employees ( Millennials ) engagement and retention . As Millennial generation grows in the workforce and baby boomers retire , organization need to invent new engagement models that suits the generational differences between the two segments .
HR data in our organization shows that employee engagements for millennials is declining in the last 3 years . Executive management asked to form a team consist of HR professionals and leaders from different units to discuss how to increase the engagement level of the millennials and decrease the turnover .
Selection
As HR professional in the Taskforce team , we used different tools to . Among these tools we used mind maps to uncover the real cause by mapping employee journey experience and understand the moments that matter . And we used visualization to present the data to management .
Mind maps are visual diagram used to organize and display information .
The employee journey map is a framework used to understand the sum of all the employee 's experiences during their time with an organization and it 's used to understand and enhance the employee experience .
The reason of selection
Because there are a lot of the benefit of the mapping , some of them are :
• Journey mapping helps identifying the more hidden aspects of the
employee journey .
• Identify the milestones in employee experience that has positive
experience and the journey runs smoothly to learn of it .
• Identify the reasons of why the organization did n’t meet employee
expectations and the coarse of actions to correct .
• Identifying new opportunities to foster engagement .
Application
The team recognized that every employee goes through a series of stages from the day they apply for a job right through to the day they leave . This journey can be summarized into five stages :
Stage # 1 : Recruitment . This includes all the steps that lead to hiring a new employee . Considerations are : duration of the hire process , wether the job posting is attractive and clear , the cost of the hire , the acceptance rate , the process pre- post interview , the selection process , the communication with the candidates , the quality of hire .
Stage # 2 : Onboarding . The process in which the new hire is introduced the organization , the system , tools and the culture ..
Stage # 3 : Development . Since this is a continuous activity throughout the employee life cycle , a careful consideration was applied to capture different aspect of it ( Professional development and leadership development ) starting from employee develop the basic skill needed in his role to the skill needed for collaboration within his teams and others and the development for future roles and promotion aspiration and preparing him to be a leader .
Persona
Journey mapping Innovate Apply
Stage # 4 : Retention . Once the employee integrated in the organization , the challenge is to keep him motivated and engaged to perform his tasks and responsibilities . Plus , to ensure they ’re inspired by and connected to the company ’s core vision .
Stage # 5 : Exit . This includes retirement , move to another employer , change the profession , or for medical reasons . The organization is setting strategies to avoid employees exiting to a competitor .
An employee journey map allows you to plot out every moment that matters and understand what you can do to improve the experience . Here ’s how to start building your employee journey map .
Below are the steps that team used to create the employee journey experience map using digital platform for Mind maps tool :
Step # 1 : Identify the demographics of the millennials in the organization and their role and gender .
Step # 2 : Identify the data point to feed the employee Journey .
Such onboarding feedback , engagement survey , focus groups , satisfaction survey about some services , 360 feedback where employees provide feedback about their supervisors could give indication about their struggle in the organization
Step # 3 : Create Personas for the millennials ( pre - Hire to post- exit ) .
The team mapped out the interactions the millennials would have with the organization from their first contact ( usually before they ’re hired ) all the way through to them eventually leaving .
Step # 4 : Map feedback and insights to the employee journey .
The team worked on mapping the feedback from different sources to the exact milestone in employee life cycle .
Step # 5 : identify opportunities to improve millennials throughout their employment journeys .
After all the feedback was plotted for each stage , it is easier to understand the area that organization need to pay attention more to improve millennials engagement .
Insights
The team identified different areas in the journey map that could help the organization improve the millennials engagement . Starting from the filling the application forms , the team finds it is a long process involves a lot of paperwork while the millennials are tech savvy and would like to use digital applications . There was a delay in the onboarding process where some employees struggled in their first week for a desk to utilize . Moving to the development activities while the millennials find that the organization provide plenty of training however there was no guidance on the best that suits their need in different stages . The team provide different solution for each of the areas identified and presented to executive management .
Approach
Since there were different inputs to different milestones and stages , the mapping tool was the best to illustrate the whole journey and identify the are that cause low engagement among the millennials . Every milestone become the parent topic that bifurcates into different branches of information which help in analysis and illustration .
A neat map with a dummy picture of the personas were presented to the management to help them visualize , feel and sense the whole journey and the area of focus .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking Reflection-
The use of Minds maps
Challenge
Employee engagement is a critical element to organizations success . The level of employee engagement will impact organization culture , employee ’s productivity , and retention .
While all segments of Employee engagement are critical , organizations pay attention more to young employees ( Millennials ) engagement and retention . As Millennial generation grows in the workforce and baby boomers retire , organization need to invent new engagement models that suits the generational differences between the two segments .
HR data in our organization shows that employee engagements for millennials is declining in the last 3 years . Executive management asked to form a team consist of HR professionals and leaders from different units to discuss how to increase the engagement level of the millennials and decrease the turnover .
Selection
As HR professional in the Taskforce team , we used different tools to . Among these tools we used mind maps to uncover the real cause by mapping employee journey experience and understand the moments that matter . And we used visualization to present the data to management .
Mind maps are visual diagram used to organize and display information .
The employee journey map is a framework used to understand the sum of all the employee 's experiences during their time with an organization and it 's used to understand and enhance the employee experience .
The reason of selection
Because there are a lot of the benefit of the mapping , some of them are :
• Journey mapping helps identifying the more hidden aspects of the
employee journey .
• Identify the milestones in employee experience that has positive
experience and the journey runs smoothly to learn of it .
• Identify the reasons of why the organization did n’t meet employee
expectations and the coarse of actions to correct .
• Identifying new opportunities to foster engagement .
Application
The team recognized that every employee goes through a series of stages from the day they apply for a job right through to the day they leave . This journey can be summarized into five stages :
Stage # 1 : Recruitment . This includes all the steps that lead to hiring a new employee . Considerations are : duration of the hire process , wether the job posting is attractive and clear , the cost of the hire , the acceptance rate , the process pre- post interview , the selection process , the communication with the candidates , the quality of hire .
Stage # 2 : Onboarding . The process in which the new hire is introduced the organization , the system , tools and the culture ..
Stage # 3 : Development . Since this is a continuous activity throughout the employee life cycle , a careful consideration was applied to capture different aspect of it ( Professional development and leadership development ) starting from employee develop the basic skill needed in his role to the skill needed for collaboration within his teams and others and the development for future roles and promotion aspiration and preparing him to be a leader .
Persona
Journey mapping Innovate Apply
Stage # 4 : Retention . Once the employee integrated in the organization , the challenge is to keep him motivated and engaged to perform his tasks and responsibilities . Plus , to ensure they ’re inspired by and connected to the company ’s core vision .
Stage # 5 : Exit . This includes retirement , move to another employer , change the profession , or for medical reasons . The organization is setting strategies to avoid employees exiting to a competitor .
An employee journey map allows you to plot out every moment that matters and understand what you can do to improve the experience . Here ’s how to start building your employee journey map .
Below are the steps that team used to create the employee journey experience map using digital platform for Mind maps tool :
Step # 1 : Identify the demographics of the millennials in the organization and their role and gender .
Step # 2 : Identify the data point to feed the employee Journey .
Such onboarding feedback , engagement survey , focus groups , satisfaction survey about some services , 360 feedback where employees provide feedback about their supervisors could give indication about their struggle in the organization
Step # 3 : Create Personas for the millennials ( pre - Hire to post- exit ) .
The team mapped out the interactions the millennials would have with the organization from their first contact ( usually before they ’re hired ) all the way through to them eventually leaving .
Step # 4 : Map feedback and insights to the employee journey .
The team worked on mapping the feedback from different sources to the exact milestone in employee life cycle .
Step # 5 : identify opportunities to improve millennials throughout their employment journeys .
After all the feedback was plotted for each stage , it is easier to understand the area that organization need to pay attention more to improve millennials engagement .
Insights
The team identified different areas in the journey map that could help the organization improve the millennials engagement . Starting from the filling the application forms , the team finds it is a long process involves a lot of paperwork while the millennials are tech savvy and would like to use digital applications . There was a delay in the onboarding process where some employees struggled in their first week for a desk to utilize . Moving to the development activities while the millennials find that the organization provide plenty of training however there was no guidance on the best that suits their need in different stages . The team provide different solution for each of the areas identified and presented to executive management .
Approach
Since there were different inputs to different milestones and stages , the mapping tool was the best to illustrate the whole journey and identify the are that cause low engagement among the millennials . Every milestone become the parent topic that bifurcates into different branches of information which help in analysis and illustration .
A neat map with a dummy picture of the personas were presented to the management to help them visualize , feel and sense the whole journey and the area of focus .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18594 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Visualization
Challenge and Selection
I faced m challenge when I was part time tutor in my free time after college . I never faced that boy . He is too weak in studies . He ca n’t understand anything . I ca n’t believe that how he come up to 9th standard . Anything I give him to learn he ca n’t able to do . When I teach something , he says I understand and just after I ask , he ca n’t able answer . After teaching some days I understand he is facing problem to relate topic and questions from real world . Anyhow he is child with weak mindset from other children . So , I decided to relate topic with reality . I chose visualization . visualization is a really core component of the way that we communicate , whether we 're aware of it or not . When we 're dealing with very complex problems , we 're actually enacting a different kind of problem solving that has to bring in more than just logic . We 're actually doing extrapolation . We 're doing inductive reasoning . We 're thinking about possibilities that we have n't yet seen . So that kind of imaginative work really has to be brought out by exercising and understanding that right side of our brain . So , getting in the habit of doing visualization is actually , a way of cultivating that side of our brain work . Visualization is really important . For the process of design because it 's actually a way of unlocking a different part of brain . Visualization is n't really about drawing , though . It 's actually about visual thinking , and we all do it . What I 've seen is that through practice , you can actually get better and better at doing it .
Application
I have only 1 - 2 hour to teach him syllabus is more pending because he not understands anything so his syllabus is more pending . First , I take a side his syllabus and focus on to visualise the basic things how it happens why it happens and many more basic things related with his study . I used some videos , pictures and story to visualize the topic and what I want to teach him . I visualize him their question and topic . In mathematics I create 3 - d model to understand calculus and other topics also . I suggested him to if you stuck in any problem in mathematics then relate with real things and if you stuck in science topic then visualize this how it happens and not different .
Insight
After using visualization application , I felt changes in him , he trying to doing his effort to relate and visualize his topics . When he gets to concept development , visualization becomes incredibly key . Because concepts are literally coming out of his imagination . And his brain is creating pictures of something that does n't yet exist . It 's creating pictures of something that will help in his topics . The way that he might use visualization in that , in that kind of situation is through sketching . he might use a white board . And use sketching and diagramming to capture his thinking . He might utilize Pictures and videos at that point to make sure that he understands what the topic and questions demands . After applying perfectly visualization technique do well . after Some time , he scores good and also understand everything ’s .
Approach
Next time if I face same problem , I completely follow the visualization because I have experienced this technique it helps me a lot . we may all be understanding the words in a slightly different way . But the beauty of using visualization is that we can tap into a single picture . The more you begin to use pictures , the more that you begin to diagram while you talk , and create a visual image for people of how you are thinking . The more likely you are to achieve a sense of agreement and consensus with people , the more you are likely to draw out
conversation . In an environment where your ability to get things done and to solve problems is dependent on other people being able to understand you and align their ideas with yours .
Thanks for reviewing
Ton
| EMAIL:
ID_NUM:
NAME_STUDENT: Ton
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Visualization
Challenge and Selection
I faced m challenge when I was part time tutor in my free time after college . I never faced that boy . He is too weak in studies . He ca n’t understand anything . I ca n’t believe that how he come up to 9th standard . Anything I give him to learn he ca n’t able to do . When I teach something , he says I understand and just after I ask , he ca n’t able answer . After teaching some days I understand he is facing problem to relate topic and questions from real world . Anyhow he is child with weak mindset from other children . So , I decided to relate topic with reality . I chose visualization . visualization is a really core component of the way that we communicate , whether we 're aware of it or not . When we 're dealing with very complex problems , we 're actually enacting a different kind of problem solving that has to bring in more than just logic . We 're actually doing extrapolation . We 're doing inductive reasoning . We 're thinking about possibilities that we have n't yet seen . So that kind of imaginative work really has to be brought out by exercising and understanding that right side of our brain . So , getting in the habit of doing visualization is actually , a way of cultivating that side of our brain work . Visualization is really important . For the process of design because it 's actually a way of unlocking a different part of brain . Visualization is n't really about drawing , though . It 's actually about visual thinking , and we all do it . What I 've seen is that through practice , you can actually get better and better at doing it .
Application
I have only 1 - 2 hour to teach him syllabus is more pending because he not understands anything so his syllabus is more pending . First , I take a side his syllabus and focus on to visualise the basic things how it happens why it happens and many more basic things related with his study . I used some videos , pictures and story to visualize the topic and what I want to teach him . I visualize him their question and topic . In mathematics I create 3 - d model to understand calculus and other topics also . I suggested him to if you stuck in any problem in mathematics then relate with real things and if you stuck in science topic then visualize this how it happens and not different .
Insight
After using visualization application , I felt changes in him , he trying to doing his effort to relate and visualize his topics . When he gets to concept development , visualization becomes incredibly key . Because concepts are literally coming out of his imagination . And his brain is creating pictures of something that does n't yet exist . It 's creating pictures of something that will help in his topics . The way that he might use visualization in that , in that kind of situation is through sketching . he might use a white board . And use sketching and diagramming to capture his thinking . He might utilize Pictures and videos at that point to make sure that he understands what the topic and questions demands . After applying perfectly visualization technique do well . after Some time , he scores good and also understand everything ’s .
Approach
Next time if I face same problem , I completely follow the visualization because I have experienced this technique it helps me a lot . we may all be understanding the words in a slightly different way . But the beauty of using visualization is that we can tap into a single picture . The more you begin to use pictures , the more that you begin to diagram while you talk , and create a visual image for people of how you are thinking . The more likely you are to achieve a sense of agreement and consensus with people , the more you are likely to draw out
conversation . In an environment where your ability to get things done and to solve problems is dependent on other people being able to understand you and align their ideas with yours .
Thanks for reviewing
Ton
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Ton"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12462 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | The Use of Storytelling in Scientific Innovation Challenge I am part of a university research group . In particular , we are concerned with developing a class of polymers optimized for the creation of molecular biosensors . In recent years the group has been struggling to find funding for its research activity despite the high resources in terms of equipment and know - how . One day , at a sector congress , I realize that the polymer we developed could also be optimized to meet a need in another emerging technological field . I dedicate myself to quick market analysis and I find that my solution is interesting for potential customers and for the main investment groups in the sector . However , my colleagues are deeply rooted in the research they have been pursuing for more than 10 years . So , despite I have sensitized them to the opportunity I perceived and supporting my argumentation by accurate analysis , they are reluctant to open up to a new area of innovation wanting to opt to continue to follow the same application of the polymer and believe from their subjective point of view that this application will have no future on the market and that it is not worth it . So , realizing that they are influenced by a " confirmation bias " , ( they tend to have an excess of confidence in their personal beliefs at the expense of an objective vision based on market analysis ) , I decided to make them change the mind by allowing my group to seize the opportunity identified . Selection I choose to use storytelling as a tool to better express my point of view because I realize that my colleagues , probably because of their very vertical scientific background , tend to perceive poorly market and business opportunities due to the not very close language to what they use daily at work and in particular they tend to fall into the confirmation bias as they are emotionally deeply rooted in the idea of traditionally applying our polymer . Application So , I told them an interesting story of a restaurateur , Mario , whom I had met during my training period as a Ph.D. student in the U.K. In particular , Mario , once moved to England from Southern Italy , had opened a pizzeria and was very motivated to let his customers try the flavors of the tradition of his country of origin . He was sure that the perceived value of a dish created with ingredients faithful to the original pizza recipe would have been appreciated and that there would have been a lot of demand for his product . The possibility of including , for example , pineapple or bacon as condiments on some pizzas would have been against his tradition and this imposition for him was a reason for pride and pride . Thus , it invests large amounts of capital in purchasing raw materials and marketing to support this strategy . However , once the restaurant is open , customers do not appreciate the tastes of its menu and in particular , despite loving the uniqueness of the dough , they complain about the lack of choice of ingredients of their taste which unfortunately include , among others , also pineapple and bacon . Then , Mario mobilizes to quickly collect the opinions of his customers and invests his remaining liquidity in the purchase of these and also creates a game in which the customer , at the end of the meal , offers his ideal pizza and where the best of these will be included in the menu of the month and will win a free pizza to the winner resulting in continuous market analysis at very low cost . The result is that his business has taken off . In fact , Mario has managed to exploit the uniqueness of the dough , thus preserving his vision , to the variation of the tastes of his customers and thus creating an even higher value than that planned at the outset to get out of a crisis situation . Finally , turning to my colleagues , I underlined how they risk , as Mario did , to entrust their strategy too much to emotions and little too objective data .
Insight The result has been amazing . First of all , the team members had the opportunity to consult the results of my market analysis again with different eyes and no longer contaminated by prejudices . My commitment to finding a " new way of seeing the problem and the opportunity " was appreciated by the group and we started a constructive conversation based on more objective facts and we came to the conclusion to dedicate a percentage of our efforts towards the new trend of research that has led to new opportunities for personal and economic growth . It is clear , therefore , that thanks to storytelling , I was able to support my strategy based on objective data by strongly transmitting my vision and , knowing deeply the motivations that guided my colleagues ' fears , tune in to their emotions and guide it towards a more rational point of view . Approach From this experience , I learned how important the ability to know how to communicate through short , medium- and long - term objectives and vision is especially when addressing an audience without transversal knowledge that I master . Furthermore , I took this success to underline to my group the importance of inserting a quick market analysis session cyclically in the form of storytelling in our lab meetings and to regularly involve industrial sector personalities with whom to compare ideas in order to ensure that you are always in close contact with market opportunities during the development of our technologies . In conclusion , I believe that storytelling is an indispensable tool for those involved in innovation as it is the basis of the alignment of communication between different work profiles and , going back , if I had to find a time when I would have done things differently , I would have preferred to start using this tool much earlier .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: The Use of Storytelling in Scientific Innovation Challenge I am part of a university research group . In particular , we are concerned with developing a class of polymers optimized for the creation of molecular biosensors . In recent years the group has been struggling to find funding for its research activity despite the high resources in terms of equipment and know - how . One day , at a sector congress , I realize that the polymer we developed could also be optimized to meet a need in another emerging technological field . I dedicate myself to quick market analysis and I find that my solution is interesting for potential customers and for the main investment groups in the sector . However , my colleagues are deeply rooted in the research they have been pursuing for more than 10 years . So , despite I have sensitized them to the opportunity I perceived and supporting my argumentation by accurate analysis , they are reluctant to open up to a new area of innovation wanting to opt to continue to follow the same application of the polymer and believe from their subjective point of view that this application will have no future on the market and that it is not worth it . So , realizing that they are influenced by a " confirmation bias " , ( they tend to have an excess of confidence in their personal beliefs at the expense of an objective vision based on market analysis ) , I decided to make them change the mind by allowing my group to seize the opportunity identified . Selection I choose to use storytelling as a tool to better express my point of view because I realize that my colleagues , probably because of their very vertical scientific background , tend to perceive poorly market and business opportunities due to the not very close language to what they use daily at work and in particular they tend to fall into the confirmation bias as they are emotionally deeply rooted in the idea of traditionally applying our polymer . Application So , I told them an interesting story of a restaurateur , Mario , whom I had met during my training period as a Ph.D. student in the U.K. In particular , Mario , once moved to England from Southern Italy , had opened a pizzeria and was very motivated to let his customers try the flavors of the tradition of his country of origin . He was sure that the perceived value of a dish created with ingredients faithful to the original pizza recipe would have been appreciated and that there would have been a lot of demand for his product . The possibility of including , for example , pineapple or bacon as condiments on some pizzas would have been against his tradition and this imposition for him was a reason for pride and pride . Thus , it invests large amounts of capital in purchasing raw materials and marketing to support this strategy . However , once the restaurant is open , customers do not appreciate the tastes of its menu and in particular , despite loving the uniqueness of the dough , they complain about the lack of choice of ingredients of their taste which unfortunately include , among others , also pineapple and bacon . Then , Mario mobilizes to quickly collect the opinions of his customers and invests his remaining liquidity in the purchase of these and also creates a game in which the customer , at the end of the meal , offers his ideal pizza and where the best of these will be included in the menu of the month and will win a free pizza to the winner resulting in continuous market analysis at very low cost . The result is that his business has taken off . In fact , Mario has managed to exploit the uniqueness of the dough , thus preserving his vision , to the variation of the tastes of his customers and thus creating an even higher value than that planned at the outset to get out of a crisis situation . Finally , turning to my colleagues , I underlined how they risk , as Mario did , to entrust their strategy too much to emotions and little too objective data .
Insight The result has been amazing . First of all , the team members had the opportunity to consult the results of my market analysis again with different eyes and no longer contaminated by prejudices . My commitment to finding a " new way of seeing the problem and the opportunity " was appreciated by the group and we started a constructive conversation based on more objective facts and we came to the conclusion to dedicate a percentage of our efforts towards the new trend of research that has led to new opportunities for personal and economic growth . It is clear , therefore , that thanks to storytelling , I was able to support my strategy based on objective data by strongly transmitting my vision and , knowing deeply the motivations that guided my colleagues ' fears , tune in to their emotions and guide it towards a more rational point of view . Approach From this experience , I learned how important the ability to know how to communicate through short , medium- and long - term objectives and vision is especially when addressing an audience without transversal knowledge that I master . Furthermore , I took this success to underline to my group the importance of inserting a quick market analysis session cyclically in the form of storytelling in our lab meetings and to regularly involve industrial sector personalities with whom to compare ideas in order to ensure that you are always in close contact with market opportunities during the development of our technologies . In conclusion , I believe that storytelling is an indispensable tool for those involved in innovation as it is the basis of the alignment of communication between different work profiles and , going back , if I had to find a time when I would have done things differently , I would have preferred to start using this tool much earlier .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15400 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Storytelling
Challenge and Selection
Storytelling is a great tool that I used and achieved results to my expectations . In my first project at my job I had to install a new inorganic waste treatment plant with my team and replace a present one . The problem was the new plant was more technical to operate in comparison to the present one but had better results at waste management . The plant operation team mainly comprised of diploma , layman and senior citizens at that point so it was a challenge to make them understand the technicalities and bring them onboard for the success of the project . Thus , I formatted a story around the operating techniques of new plant with examples relatable to the experiences of the plant team and the roles they have done earlier so that they are comfortable in absorbing the new technology without any apprehensions .
Application
The plant team had been operating the inorganic waste treatment plant for past 20 years and suddenly shifting to a new technology was not an easy task for them . Moreover the staff of plant team were not technically sound with the new technology . So , me and my team formulated a story around the fact that we still are treating the organic waste and just some operations have been modified . We presented the operations in similarity to the simple operations that they do in kitchen while making food . Like distillation was explained with example of boiling water so that they have a clear and comfortable grasp of what was happening . The older team members found it quite engaging the way things were made relatable . Anyone found the story telling relatable as they could had the experiences that were known and easy to them .
Insights and Approach
This method of engaging the plant team had great results . They had questions now for us which we were happy to solve . They were engaging with us on every move and felt confident to cary out the installation and operation successfully . Moreover , we had moments when the plant team brought solutions to the problems which we were happy to put in use . What I learnt was that even in the technical front if someone is new we can carry out better results by making the technicalities familiar to them with their previous experiences or develop a bond over empathy so that they find it engaging . The senior citizens of the plant team also came with great zeal when they found themselves familiar to the new process . This was appreciated by my senior management at the success of plant operation .
Thus , storytelling helped me getting people in agreement to work cohesively and made me realise that this tool helps the people to feel relatable and they in turn can bring new solution to the table .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Storytelling
Challenge and Selection
Storytelling is a great tool that I used and achieved results to my expectations . In my first project at my job I had to install a new inorganic waste treatment plant with my team and replace a present one . The problem was the new plant was more technical to operate in comparison to the present one but had better results at waste management . The plant operation team mainly comprised of diploma , layman and senior citizens at that point so it was a challenge to make them understand the technicalities and bring them onboard for the success of the project . Thus , I formatted a story around the operating techniques of new plant with examples relatable to the experiences of the plant team and the roles they have done earlier so that they are comfortable in absorbing the new technology without any apprehensions .
Application
The plant team had been operating the inorganic waste treatment plant for past 20 years and suddenly shifting to a new technology was not an easy task for them . Moreover the staff of plant team were not technically sound with the new technology . So , me and my team formulated a story around the fact that we still are treating the organic waste and just some operations have been modified . We presented the operations in similarity to the simple operations that they do in kitchen while making food . Like distillation was explained with example of boiling water so that they have a clear and comfortable grasp of what was happening . The older team members found it quite engaging the way things were made relatable . Anyone found the story telling relatable as they could had the experiences that were known and easy to them .
Insights and Approach
This method of engaging the plant team had great results . They had questions now for us which we were happy to solve . They were engaging with us on every move and felt confident to cary out the installation and operation successfully . Moreover , we had moments when the plant team brought solutions to the problems which we were happy to put in use . What I learnt was that even in the technical front if someone is new we can carry out better results by making the technicalities familiar to them with their previous experiences or develop a bond over empathy so that they find it engaging . The senior citizens of the plant team also came with great zeal when they found themselves familiar to the new process . This was appreciated by my senior management at the success of plant operation .
Thus , storytelling helped me getting people in agreement to work cohesively and made me realise that this tool helps the people to feel relatable and they in turn can bring new solution to the table .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20620 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I am a member of the product development team in my company . We are “ shared resources ” that support projects for all different parts of the organization . We usually take part in these projects as part of a multidisciplinary team as project managers . In one of our recent projects , led by the sales organization , we had the objective of increasing the adoption of a certain sales tool . We use this sales tool in our shops to present , review , collect and sign all required documentation ( e.g. contracts , IDs … ) in digital format as opposed to physical format . We knew that we had a low usage rate but we did not know much more . We did not know which issues the tool had nor how to prioritize them . We also had the issue of presenting information to our stakeholders in an accessible way , not as a huge report
Selection
We decided to use mind mapping as a tool to achieve a common understanding of the situation , identify pain points and their root causes and agree on the drivers that were conspiring against the adoption of the tool . To do so , we built the ideal customer journey our customers follow in our shops and contrasted it with all the different real world cases that we found . This would help us identify the real issues as well as to build the design criteria for ideation .
Application
We started by immersing ourselves deeply in the problem . To do so we interviewed 10 shop clerks to understand their point of view . We visited and observed 3 shops ’ activity for 2 days . We also asked real customers about their experience of the sale process and using the sales tool . We then interviewed the IT people in charge of the tool to understand what was happening behind the scenes for all the different cases that we have found in real life .
We then built our customer journey map in a large wall - sized panel and divided it in three rows . On the top row , we placed the ideal customer journey , the step - by - step process that showed how a customer proceeds to a purchase and how the sale is finished in the shop . In the second row , we used sticky notes to lay out all the knowledge that we had gathered from the different steps when using traditional documentation ( physical format ) . In the third row , we did the same exercise but this time with the digital documentation . For both rows we recorded all the relevant pieces of data that we had gathered during our research : issues encountered , what made our customers happy , what made them nervous , how much time did they spend in - store , what did our sales reps did with that documentation , what our sales reps told them during the process …
We then run a workshop with sales executives to identify and agree on the issues that we wanted to tackle with the project . We started by introducing the workshop and what we expected from them . Then we let them inspect the customer journey and all the pieces of data silently for 45 minutes . We asked them to summarize any learning that they thought was relevant using sticky notes to ensure that they kept it brief . Then , we used a similarly sized panel opposite to our customer journeys to put all our sticky notes .
During 30 minutes , we clustered all similarly themed insights in groups that we proceeded to summarize . We also connected those clusters that we thought had a relationship among them . Finally , we discussed the different clusters during the next hour in which we uncovered the insights behind the themes . We used the “ so what ” technique described in week ’s three video
“ mind mapping tool ” to force the group to think deeply of the implications of the observations and the theme of each cluster .
Insight
The most striking outcome was the diversity of the insights that we got . The resulting clusters were in many cases “ human ” issues that we needed to solve to drive adoption ( e.g. sometimes the sales rep did not know how to use the tool , customers did not know most of the time why they were giving their IDs … ) . However , we also discovered some technical issues that the company was not aware of ( e.g. sometimes it took more than 10 minutes to upload the documentation ) . Ultimately , what made the exercise very rich was that we also unearthed some positive aspects of the current solution that customers and sales reps liked ( e.g. customers loved that the process seemed safer , when it was fast it was preferred to the traditional process … ) . This enabled us to develop a richer solution not only focusing on fixing issues but also extending the aspects that everyone loved .
The ability of mind mapping to be used to not only gather issues but also positive points and link it to their deep meaning makes it a great tool . The executives that attended the workshop were enamored with the results . They have asked for the involvement of design thinking in other projects raising the visibility of the technique and the profile of our group .
Approach
In retrospective , I was too focused on the issues that we needed to fix during the introduction of the workshop . Only through the initiative of the attendees , we were able to also point to the positive pieces of feedback that we have received . I believe we picked the right tool for the job , but next time I will focus on learnings when presenting the objectives of the workshop and not on issues . I believe this will encourage the team to pick all relevant feedback ( positive and negative ) that may help us enrich the solution .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I am a member of the product development team in my company . We are “ shared resources ” that support projects for all different parts of the organization . We usually take part in these projects as part of a multidisciplinary team as project managers . In one of our recent projects , led by the sales organization , we had the objective of increasing the adoption of a certain sales tool . We use this sales tool in our shops to present , review , collect and sign all required documentation ( e.g. contracts , IDs … ) in digital format as opposed to physical format . We knew that we had a low usage rate but we did not know much more . We did not know which issues the tool had nor how to prioritize them . We also had the issue of presenting information to our stakeholders in an accessible way , not as a huge report
Selection
We decided to use mind mapping as a tool to achieve a common understanding of the situation , identify pain points and their root causes and agree on the drivers that were conspiring against the adoption of the tool . To do so , we built the ideal customer journey our customers follow in our shops and contrasted it with all the different real world cases that we found . This would help us identify the real issues as well as to build the design criteria for ideation .
Application
We started by immersing ourselves deeply in the problem . To do so we interviewed 10 shop clerks to understand their point of view . We visited and observed 3 shops ’ activity for 2 days . We also asked real customers about their experience of the sale process and using the sales tool . We then interviewed the IT people in charge of the tool to understand what was happening behind the scenes for all the different cases that we have found in real life .
We then built our customer journey map in a large wall - sized panel and divided it in three rows . On the top row , we placed the ideal customer journey , the step - by - step process that showed how a customer proceeds to a purchase and how the sale is finished in the shop . In the second row , we used sticky notes to lay out all the knowledge that we had gathered from the different steps when using traditional documentation ( physical format ) . In the third row , we did the same exercise but this time with the digital documentation . For both rows we recorded all the relevant pieces of data that we had gathered during our research : issues encountered , what made our customers happy , what made them nervous , how much time did they spend in - store , what did our sales reps did with that documentation , what our sales reps told them during the process …
We then run a workshop with sales executives to identify and agree on the issues that we wanted to tackle with the project . We started by introducing the workshop and what we expected from them . Then we let them inspect the customer journey and all the pieces of data silently for 45 minutes . We asked them to summarize any learning that they thought was relevant using sticky notes to ensure that they kept it brief . Then , we used a similarly sized panel opposite to our customer journeys to put all our sticky notes .
During 30 minutes , we clustered all similarly themed insights in groups that we proceeded to summarize . We also connected those clusters that we thought had a relationship among them . Finally , we discussed the different clusters during the next hour in which we uncovered the insights behind the themes . We used the “ so what ” technique described in week ’s three video
“ mind mapping tool ” to force the group to think deeply of the implications of the observations and the theme of each cluster .
Insight
The most striking outcome was the diversity of the insights that we got . The resulting clusters were in many cases “ human ” issues that we needed to solve to drive adoption ( e.g. sometimes the sales rep did not know how to use the tool , customers did not know most of the time why they were giving their IDs … ) . However , we also discovered some technical issues that the company was not aware of ( e.g. sometimes it took more than 10 minutes to upload the documentation ) . Ultimately , what made the exercise very rich was that we also unearthed some positive aspects of the current solution that customers and sales reps liked ( e.g. customers loved that the process seemed safer , when it was fast it was preferred to the traditional process … ) . This enabled us to develop a richer solution not only focusing on fixing issues but also extending the aspects that everyone loved .
The ability of mind mapping to be used to not only gather issues but also positive points and link it to their deep meaning makes it a great tool . The executives that attended the workshop were enamored with the results . They have asked for the involvement of design thinking in other projects raising the visibility of the technique and the profile of our group .
Approach
In retrospective , I was too focused on the issues that we needed to fix during the introduction of the workshop . Only through the initiative of the attendees , we were able to also point to the positive pieces of feedback that we have received . I believe we picked the right tool for the job , but next time I will focus on learnings when presenting the objectives of the workshop and not on issues . I believe this will encourage the team to pick all relevant feedback ( positive and negative ) that may help us enrich the solution .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9148 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Elizabeth Jose
DESIGN THINKING FOR INNOVATION
FINAL ASSIGNMENT
Reflection – Storytelling
Challenge & Selection
The tool I used was the tool of Storytelling . I work in a social organization which provides social development to vulnerable sector in their area of influence . The social theme that I work with was the following : Access to drinking water consumption in rural communities in the 4 communities surrounding the Argos plant in Comayagua , Honduras .
Argos 's “ Piedras Azules ” cement plant is located in the department of Comayagua , Honduras . From the beginning of its operations in the country , a fundamental pillar for the organization is sustainability , it is important in the search for a relationship with the communities surrounding the plant ; in order to be good neighbors and allies in their development .
In 2010 , an initial diagnosis was made documenting different socioeconomic aspects to determine and prioritize the social impact that would serve as a roadmap for the execution of a community development plan , continuously supporting innovative social initiatives with great impact for the entire community . Thus , one of the basic needs prioritized by the 4 communities of incidence in Comayagua is access to drinking water . At present , the communities have a supply water source which supplies a large part of the homes in these communities ; however , it is not potable , but only pipe water without any type of treatment . It should be noted that a significant percentage of the population is in a high level of poverty due to the high unemployment rate in the area , resulting in a deficit in the family economy . The largest source of household income is through a salary from the private sector with 25 % ( from the jobs generated by the cement plant , as well as other jobs generated in the urban area of the municipality ) , followed by farming on account their own , that is to say that 19 % of the families in the community dedicate themselves to cultivating the land to sell their product . The rest of the population obtains income from remittances sent by relatives or informal enterprises within and outside the community . According to data from the study , most families survive on an income of $ 200 a month .
This lack of income is the fundamental result by which in the homes of the families in these rural communities they do not consume drinking water , mainly due to the high costs that a bottle of water represents in their economy . It is estimated that an average family consumes three bottles per week , the prices of each bottle are approximately $ 1.80 per unit , spending a minimum of $ 21.6 per month on average . Added to this problem are the health difficulties derived from the consumption of non - potable water for humans , such as : diarrhea and parasitism , especially in children .
I use this information to develop different strategies to try and find a way to help with an innovating solution that may help the population to access to safe water
Application
This tool will be useful in the main documentation in order to tell a story of a resident who has been affected for years by the consumption of non - potable water and how this has had a multiplying effect on the rest of his family nucleus . Likewise , it will provide
usefulness to document the initial problem and how the approach to the solution can have a significant impact on the residents . Likewise , it will allow to show a real and essential panorama of the problem to possible / future social partners for the management of resources for the implementation of the innovative solution in the community .
When I make the application of the storytelling I document the story of the resident I could tell they were lacking of good health and a system that assures them to provide access to water and also safe water for their consume . I made him to demonstrate me the type of water that came up of their faucet . It turned out that with a simple method I take samples of the water to determine the level of contamination in the same to be able to evaluate the current situation of the water and thus start with the innovative social solution .
Insight & Approach
A sample of the water analyzed in the laboratory , revealed that the water is not suitable for human consumption , this because the water has an electrical conductivity higher than those allowed by national and international standards , in addition the water contains a silica index higher than that allows the national standard . They do not have a water treatment system . Some houses have basins for collecting water in precarious conditions , in other cases they use corroded plastic or metal tanks .
So I told this story to the social organization I work with , and I think it had a big impact on the Board of Directors . We started to document all the population water access problems to start with social projects that would made them to solve this problem . Also , we started to look at cooperation agencies that have external funds at their disposal to finance water projects with a social focus in communities .
This course allowed me to apply this useful tool that will allow us to better evaluate the project .
| EMAIL:
ID_NUM:
NAME_STUDENT: Elizabeth Jose
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Elizabeth Jose
DESIGN THINKING FOR INNOVATION
FINAL ASSIGNMENT
Reflection – Storytelling
Challenge & Selection
The tool I used was the tool of Storytelling . I work in a social organization which provides social development to vulnerable sector in their area of influence . The social theme that I work with was the following : Access to drinking water consumption in rural communities in the 4 communities surrounding the Argos plant in Comayagua , Honduras .
Argos 's “ Piedras Azules ” cement plant is located in the department of Comayagua , Honduras . From the beginning of its operations in the country , a fundamental pillar for the organization is sustainability , it is important in the search for a relationship with the communities surrounding the plant ; in order to be good neighbors and allies in their development .
In 2010 , an initial diagnosis was made documenting different socioeconomic aspects to determine and prioritize the social impact that would serve as a roadmap for the execution of a community development plan , continuously supporting innovative social initiatives with great impact for the entire community . Thus , one of the basic needs prioritized by the 4 communities of incidence in Comayagua is access to drinking water . At present , the communities have a supply water source which supplies a large part of the homes in these communities ; however , it is not potable , but only pipe water without any type of treatment . It should be noted that a significant percentage of the population is in a high level of poverty due to the high unemployment rate in the area , resulting in a deficit in the family economy . The largest source of household income is through a salary from the private sector with 25 % ( from the jobs generated by the cement plant , as well as other jobs generated in the urban area of the municipality ) , followed by farming on account their own , that is to say that 19 % of the families in the community dedicate themselves to cultivating the land to sell their product . The rest of the population obtains income from remittances sent by relatives or informal enterprises within and outside the community . According to data from the study , most families survive on an income of $ 200 a month .
This lack of income is the fundamental result by which in the homes of the families in these rural communities they do not consume drinking water , mainly due to the high costs that a bottle of water represents in their economy . It is estimated that an average family consumes three bottles per week , the prices of each bottle are approximately $ 1.80 per unit , spending a minimum of $ 21.6 per month on average . Added to this problem are the health difficulties derived from the consumption of non - potable water for humans , such as : diarrhea and parasitism , especially in children .
I use this information to develop different strategies to try and find a way to help with an innovating solution that may help the population to access to safe water
Application
This tool will be useful in the main documentation in order to tell a story of a resident who has been affected for years by the consumption of non - potable water and how this has had a multiplying effect on the rest of his family nucleus . Likewise , it will provide
usefulness to document the initial problem and how the approach to the solution can have a significant impact on the residents . Likewise , it will allow to show a real and essential panorama of the problem to possible / future social partners for the management of resources for the implementation of the innovative solution in the community .
When I make the application of the storytelling I document the story of the resident I could tell they were lacking of good health and a system that assures them to provide access to water and also safe water for their consume . I made him to demonstrate me the type of water that came up of their faucet . It turned out that with a simple method I take samples of the water to determine the level of contamination in the same to be able to evaluate the current situation of the water and thus start with the innovative social solution .
Insight & Approach
A sample of the water analyzed in the laboratory , revealed that the water is not suitable for human consumption , this because the water has an electrical conductivity higher than those allowed by national and international standards , in addition the water contains a silica index higher than that allows the national standard . They do not have a water treatment system . Some houses have basins for collecting water in precarious conditions , in other cases they use corroded plastic or metal tanks .
So I told this story to the social organization I work with , and I think it had a big impact on the Board of Directors . We started to document all the population water access problems to start with social projects that would made them to solve this problem . Also , we started to look at cooperation agencies that have external funds at their disposal to finance water projects with a social focus in communities .
This course allowed me to apply this useful tool that will allow us to better evaluate the project .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Elizabeth Jose"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11474 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
1.- Challenge : With 2 of my best friends , we seek to create a clothing brand focused on
young people between 15 and 25 years old and on the new fashion trends that appear
in the market .
2.- Selection : Storytelling is a tool that works in marketing to attract the public through
the presentation of stories that arouse the interest of listeners . This in order to publicize
the values and essence of a brand .
I chose this technique because I believe that I can draw on the stories of large
companies , to be able to achieve something similar with my own brand and challenge .
3.- Application : I base myself mainly on the history of Airbnb . This brand interviewed
many of its customers to make them the heart of its campaign . I think this is what I am
looking for with my challenge , that the essence of the customer is felt in each garment .
4.- Perspective : The truth is that the fact of conducting interviews like Airbnb is still in
process , because it could only do them in a small social circle to which I belong .
Although , knowing the little information I obtained , I was able to get an idea of where I
want to go with my brand .
5.- Approach : No doubt , there are endless brands that have success stories . I wouldn´t
apply storytelling with my own brand . Rather , I would inquire into many more successful
companies in order to put into practice what they tell in their stories . There will always
be a lot to know and apply for my own brand .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
1.- Challenge : With 2 of my best friends , we seek to create a clothing brand focused on
young people between 15 and 25 years old and on the new fashion trends that appear
in the market .
2.- Selection : Storytelling is a tool that works in marketing to attract the public through
the presentation of stories that arouse the interest of listeners . This in order to publicize
the values and essence of a brand .
I chose this technique because I believe that I can draw on the stories of large
companies , to be able to achieve something similar with my own brand and challenge .
3.- Application : I base myself mainly on the history of Airbnb . This brand interviewed
many of its customers to make them the heart of its campaign . I think this is what I am
looking for with my challenge , that the essence of the customer is felt in each garment .
4.- Perspective : The truth is that the fact of conducting interviews like Airbnb is still in
process , because it could only do them in a small social circle to which I belong .
Although , knowing the little information I obtained , I was able to get an idea of where I
want to go with my brand .
5.- Approach : No doubt , there are endless brands that have success stories . I wouldn´t
apply storytelling with my own brand . Rather , I would inquire into many more successful
companies in order to put into practice what they tell in their stories . There will always
be a lot to know and apply for my own brand .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16888 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | LEARNING LAUNCH
CHALLENGE
I am a currently working on an AI model tech for a client . So far I have not really had any setbacks in delivering the model . However due to limited resources when it comes to getting some of the tech spec I need to execute the model .
SELECTION
I have already gone through several design thinking activities / tools , so I am ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype .
APPLICATION
For our first learning launch , we focused on the structure / execution of our online marketing tasks . In particular , i wanted to see if i could structure projects , and processes in a way that would allow me to adapt the methods of effective project management . I went through training on project management . I focused on gaining clarity about my tasks and priorities . This tested my assumption that my prioritization of tasks was the main cause of our workflow challenge .
INSIGHT
By applying the learning launch tool , i identified my assumptions and tested them accordingly Additionally , i thought through anticipated results , expecting to find that a more agile approach would improve my workflow .
APPROACH
Given that I had already gone through several design thinking activities and tools , and at this stage in the timeline , the learning launch is the appropriate tool .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: LEARNING LAUNCH
CHALLENGE
I am a currently working on an AI model tech for a client . So far I have not really had any setbacks in delivering the model . However due to limited resources when it comes to getting some of the tech spec I need to execute the model .
SELECTION
I have already gone through several design thinking activities / tools , so I am ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype .
APPLICATION
For our first learning launch , we focused on the structure / execution of our online marketing tasks . In particular , i wanted to see if i could structure projects , and processes in a way that would allow me to adapt the methods of effective project management . I went through training on project management . I focused on gaining clarity about my tasks and priorities . This tested my assumption that my prioritization of tasks was the main cause of our workflow challenge .
INSIGHT
By applying the learning launch tool , i identified my assumptions and tested them accordingly Additionally , i thought through anticipated results , expecting to find that a more agile approach would improve my workflow .
APPROACH
Given that I had already gone through several design thinking activities and tools , and at this stage in the timeline , the learning launch is the appropriate tool .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20188 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for Innovation . Dardeen School of business . University of Virginia . Coursera . Reflection – Storytelling
Challenge & Selection
Being myself a marketer involved in the creation of a startup that it ’s focused on the development of a real estate online market - place where the differential value is on maximizing the sustainability impact in every step of the process ( from architectural design to construction , and through all the digital innovation needed to offer meaningful experiences and relationships to the different stakeholders ) , I face the challenge of persuading the different partners and stakeholders ( from investors to designers and real - estate owners ) in being part of the startup cause about why quality , health , and sustainability over quantity , speed and cost reduction really matters , and is a way which in we want to enroll ourselves . I chose the Storytelling tool to convey the stakeholders about the challenges we face as citizens in need of innovative solutions for the dire sustainability tensions increased in the face of the expanding climate crisis . I feel that the dynamic potential of this conversational tool to let me lean in one single pitch , on the most powerful parts of the brand message and creating moments of reflection so my audience can be involved in the conversation , would be the right step in this part of spreading the word about my young and growing enterprise . The short video with Li Yan talking about the storytelling tool in the Week 2 of the course , and the use of a storytelling canvas by Designbetterbussines.com shared by fellow students in the Week 2 forum of this course , helped me design an effective storytelling speech , that would be able to enroll my audience in a movement aimed to face the stated challenge , and also to make the strategy of my business available to every stakeholder , so they can have ownership of the solutions , make the storytelling pitch their own , and spread the flame . Application
With my storytelling speech ready , I went to a pair of networking events , the audience was perfect , formed by investors and young entrepreneurs , who also were frequent buyers and sellers of real estate . There I let unfold my storytelling naturally in the conversations when I was asked about my venture and upcoming business . Inspired by the talk of the Chilean designer Sebastian Errazuriz ( which was also shared in the forums of this course) to make the story personal and about real people and real problems , I modified my pitch focusing it on the challenges and tensions of the climate crisis on the architectural design sector and what we can do to innovate it . Then with an open - ended
style of conversation , I ended my dissertation by asking questions and showing genuine interest in the particular opinions and details of the audience . This final approach led to longer and interesting discussions , contacts and invitations to more events . The tool worked seamlessly to my understanding , or the tool is so dynamic that it just adapts to the talker style , an there , I was lucky . Insight & Approach
After the networking events , I realized that the using of storytelling reaped bountiful results , by using open - ended questions and letting the audience get involved in my story I gathered plenty of insights about the particular problems and needs that each individual faced , and I was shocked of how strongly a good storytelling can improve the conversations and open a field of possibilities for letting others be involved in your cause . I was invited to more networking events and introduced by recommendation from the contacts I made and the audience I known in past events . Also , I was able to make friends and colleagues with the contacts of the audience , who naturally get interested in my project and were eager to be participants in the next phase of my design process . After this experience , I began to see the broad capabilities of the design thinking approach , as a more humane set of tools to do meaningful business with people , or stated in a different way ; to solve real problems with real people . For the next step of my process , I choose an alternate take in my approach , setting up a mind mapping tool event as explained In the MeYouHealth story in Week 3 of this course . I had already a solid base of pertinent stakeholders from colleagues , friends , and contacts recruited by the storytelling on past networking events , so I invited them and set up some tables with individual Empathy Maps for each individual to complete . I used this empathy map ( Shared in this post from the forum of Week2 of this course ) to identify needs and insights from each individual . Finally , I realized that using a more collaborative tool like the Co - creation tool , as shown in the workshop fashion that its used in the Good Kitchen story of Week 1 could have given me a broader scope of insights about the individual issues and needs of the objective audience and stakeholders of my brand , so I could use those insights along the development of the whole project .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation . Dardeen School of business . University of Virginia . Coursera . Reflection – Storytelling
Challenge & Selection
Being myself a marketer involved in the creation of a startup that it ’s focused on the development of a real estate online market - place where the differential value is on maximizing the sustainability impact in every step of the process ( from architectural design to construction , and through all the digital innovation needed to offer meaningful experiences and relationships to the different stakeholders ) , I face the challenge of persuading the different partners and stakeholders ( from investors to designers and real - estate owners ) in being part of the startup cause about why quality , health , and sustainability over quantity , speed and cost reduction really matters , and is a way which in we want to enroll ourselves . I chose the Storytelling tool to convey the stakeholders about the challenges we face as citizens in need of innovative solutions for the dire sustainability tensions increased in the face of the expanding climate crisis . I feel that the dynamic potential of this conversational tool to let me lean in one single pitch , on the most powerful parts of the brand message and creating moments of reflection so my audience can be involved in the conversation , would be the right step in this part of spreading the word about my young and growing enterprise . The short video with Li Yan talking about the storytelling tool in the Week 2 of the course , and the use of a storytelling canvas by Designbetterbussines.com shared by fellow students in the Week 2 forum of this course , helped me design an effective storytelling speech , that would be able to enroll my audience in a movement aimed to face the stated challenge , and also to make the strategy of my business available to every stakeholder , so they can have ownership of the solutions , make the storytelling pitch their own , and spread the flame . Application
With my storytelling speech ready , I went to a pair of networking events , the audience was perfect , formed by investors and young entrepreneurs , who also were frequent buyers and sellers of real estate . There I let unfold my storytelling naturally in the conversations when I was asked about my venture and upcoming business . Inspired by the talk of the Chilean designer Sebastian Errazuriz ( which was also shared in the forums of this course) to make the story personal and about real people and real problems , I modified my pitch focusing it on the challenges and tensions of the climate crisis on the architectural design sector and what we can do to innovate it . Then with an open - ended
style of conversation , I ended my dissertation by asking questions and showing genuine interest in the particular opinions and details of the audience . This final approach led to longer and interesting discussions , contacts and invitations to more events . The tool worked seamlessly to my understanding , or the tool is so dynamic that it just adapts to the talker style , an there , I was lucky . Insight & Approach
After the networking events , I realized that the using of storytelling reaped bountiful results , by using open - ended questions and letting the audience get involved in my story I gathered plenty of insights about the particular problems and needs that each individual faced , and I was shocked of how strongly a good storytelling can improve the conversations and open a field of possibilities for letting others be involved in your cause . I was invited to more networking events and introduced by recommendation from the contacts I made and the audience I known in past events . Also , I was able to make friends and colleagues with the contacts of the audience , who naturally get interested in my project and were eager to be participants in the next phase of my design process . After this experience , I began to see the broad capabilities of the design thinking approach , as a more humane set of tools to do meaningful business with people , or stated in a different way ; to solve real problems with real people . For the next step of my process , I choose an alternate take in my approach , setting up a mind mapping tool event as explained In the MeYouHealth story in Week 3 of this course . I had already a solid base of pertinent stakeholders from colleagues , friends , and contacts recruited by the storytelling on past networking events , so I invited them and set up some tables with individual Empathy Maps for each individual to complete . I used this empathy map ( Shared in this post from the forum of Week2 of this course ) to identify needs and insights from each individual . Finally , I realized that using a more collaborative tool like the Co - creation tool , as shown in the workshop fashion that its used in the Good Kitchen story of Week 1 could have given me a broader scope of insights about the individual issues and needs of the objective audience and stakeholders of my brand , so I could use those insights along the development of the whole project .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18312 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Storytelling
“ Making strategy accessible ”
Challenge & selection
I have the responsibility to establish a new service line , maintenance management services , in the firm that I work for . The nature of the service is different to the traditional business of the firm and people are uncomfortable with the change that it will bring , including having different conversations with their clients and learning new skills . This has presented me with a great challenge in getting colleagues to adopt and sell it . However , the new service is part of the approved strategy of our firm going forward , and staff will have to embrace it . My job was ( is ) to get them to do so .
I selected storytelling as a tool to convey the importance of the service line by telling the story of our clients and how our service will provide value to them . The Big Wicked Problem is the inability of our clients to maintain those assets that support their organisational outcomes , often resulting in spectacular public failures , and I show how through the development of maintenance management services , our firm can assist our clients to solve this problem . This has allowed me to make the proposed service practical using situations that my colleagues are very familiar with .
Application
I make the solving of our clients maintenance problem practical by telling the story of known clients with known problems , often in public domain because of asset failures , but also dependent on my internal audience , for example if I am speaking to water engineers , the story will be based on examples from the water utility industry that they can relate to . I show and illustrate how we can solve the problems through the new services we plan to offer / we can offer . The story line often goes like this : “ our clients are dependent on their physical assets to deliver the business outcomes , our role is to assist them with the maintenance of those assets so that the outcomes can be realised , therefore , we have to develop the complementary skills and capability to support our existing clients to better maintain their assets ” .
I end the story of the client problem by describing the next steps that we as an organisation have to take to open up the opportunities offered by the service line , thereby galvanising my colleagues into action .
Insight & Approach
By illustrating our new service offering through the telling of a story about a re - occurring , known problem at our existing clients , one that my colleagues were aware of but did not know how to solve , I was able to demonstrate the value of the proposed new service line .
They understood the problem and well as how to sell it to clients .
I was ( am ) often approached by the audience with immediate opportunities to offer our solution .
The way that our firm would normally have gone about deploying a new service line would have been to develop marketing material in the form of brochures and perhaps a few internal
sessions to describe the new offering , hoping for widespread adoption and roll - out . I found that by linking the service offering to a known problem experienced by our clients through telling a storey of how we could solve the problem , I had more success in making strategy practical and understandable .
They immediately got the message of what we were trying to do once they had put themselves in the shoes of our clients and understood the problem and solution .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Storytelling
“ Making strategy accessible ”
Challenge & selection
I have the responsibility to establish a new service line , maintenance management services , in the firm that I work for . The nature of the service is different to the traditional business of the firm and people are uncomfortable with the change that it will bring , including having different conversations with their clients and learning new skills . This has presented me with a great challenge in getting colleagues to adopt and sell it . However , the new service is part of the approved strategy of our firm going forward , and staff will have to embrace it . My job was ( is ) to get them to do so .
I selected storytelling as a tool to convey the importance of the service line by telling the story of our clients and how our service will provide value to them . The Big Wicked Problem is the inability of our clients to maintain those assets that support their organisational outcomes , often resulting in spectacular public failures , and I show how through the development of maintenance management services , our firm can assist our clients to solve this problem . This has allowed me to make the proposed service practical using situations that my colleagues are very familiar with .
Application
I make the solving of our clients maintenance problem practical by telling the story of known clients with known problems , often in public domain because of asset failures , but also dependent on my internal audience , for example if I am speaking to water engineers , the story will be based on examples from the water utility industry that they can relate to . I show and illustrate how we can solve the problems through the new services we plan to offer / we can offer . The story line often goes like this : “ our clients are dependent on their physical assets to deliver the business outcomes , our role is to assist them with the maintenance of those assets so that the outcomes can be realised , therefore , we have to develop the complementary skills and capability to support our existing clients to better maintain their assets ” .
I end the story of the client problem by describing the next steps that we as an organisation have to take to open up the opportunities offered by the service line , thereby galvanising my colleagues into action .
Insight & Approach
By illustrating our new service offering through the telling of a story about a re - occurring , known problem at our existing clients , one that my colleagues were aware of but did not know how to solve , I was able to demonstrate the value of the proposed new service line .
They understood the problem and well as how to sell it to clients .
I was ( am ) often approached by the audience with immediate opportunities to offer our solution .
The way that our firm would normally have gone about deploying a new service line would have been to develop marketing material in the form of brochures and perhaps a few internal
sessions to describe the new offering , hoping for widespread adoption and roll - out . I found that by linking the service offering to a known problem experienced by our clients through telling a storey of how we could solve the problem , I had more success in making strategy practical and understandable .
They immediately got the message of what we were trying to do once they had put themselves in the shoes of our clients and understood the problem and solution .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18350 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Story telling is the one tool I was successful in using and experienced getting good
results in the past . In my student life , many a time I was able to present my seminar papers in a story telling way . Instead of going through the good old ways of spreading eye popping excel sheets or reading through numerous numerical figures which proved to be a good sedative for most of the audience , I had tried to put it into a story telling format which will try to put the facts in a sequence of events , with each of them connected together in a meaningful way . I always tried to deliberately hide the numbers unless asked for and convey most of the real essence to the audience .
This method attracted almost every time everyone of my audience despite of the
inherent boredom , the subject carries occasionally . But I have to admit that a few of the faculty in the past ( I stress , a very few ) found this against the conventional mode of presentations which they were used to and sometimes asked me to redo the presentation or asked me to be ‘ serious ’ . And I started doubting the effectiveness of this style .
But then came the time that proved me the effectiveness and power of this method .
This was during my internship in a EU based bank . I was given a project to find ways to improve the structure of SOP ( Standard Operating Procedure ) document that was being used across different teams . I was supposed to give a report and presentation in the end of 2 months .
The presentation had to be given before a leadership panel who were present
physically and over webcasting . Unlike the conventional slides my colleagues presented which had over 15 slides reeking of stats and maths , I had only 7 slides including cover page and conclusion . The maths and data analysis with testing and ANOVAs were included but in the index and was not even asked . The challenge in this presentation was that these leaders were very busy and their attention span will be very less if any for a new intern ’s blabbering . So my success in getting my project into their ears depended heavily on how effective I was with my opening and how easy was the slides for them to focus on the key points . This was made possible through setting up a story line mode on the way I started project , with occasional points of surprise I included in each slides . So in 20 minutes , I was faced with a lot of questions an indicator that , I was able to catch their attention .
The project was applauded and I was asked to send my suggestions with plans of
execution to the functional managers for implementation . Double delight was when this hard work was acknowledged with a pre placement offer they sent me . And gave me full confidence about the story telling method I have been using , perfecting and polishing for a long time .
The most important thing I have to stress here is that , it is not about the graphics I
used in the PowerPoint ( TBH I am below average in it ) or the heavy data intensive work I carried out ( It was there but hidden in the index ) . The thing is that world we live in move so fast . No matter what level of work you do , but if you are not able to take the essence to the
next person all are in vain . There lies the importance in exploiting the natural curiosity all humans have on things and respect their time while presenting facts . In my opinion , storytelling wins here big time .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Story telling is the one tool I was successful in using and experienced getting good
results in the past . In my student life , many a time I was able to present my seminar papers in a story telling way . Instead of going through the good old ways of spreading eye popping excel sheets or reading through numerous numerical figures which proved to be a good sedative for most of the audience , I had tried to put it into a story telling format which will try to put the facts in a sequence of events , with each of them connected together in a meaningful way . I always tried to deliberately hide the numbers unless asked for and convey most of the real essence to the audience .
This method attracted almost every time everyone of my audience despite of the
inherent boredom , the subject carries occasionally . But I have to admit that a few of the faculty in the past ( I stress , a very few ) found this against the conventional mode of presentations which they were used to and sometimes asked me to redo the presentation or asked me to be ‘ serious ’ . And I started doubting the effectiveness of this style .
But then came the time that proved me the effectiveness and power of this method .
This was during my internship in a EU based bank . I was given a project to find ways to improve the structure of SOP ( Standard Operating Procedure ) document that was being used across different teams . I was supposed to give a report and presentation in the end of 2 months .
The presentation had to be given before a leadership panel who were present
physically and over webcasting . Unlike the conventional slides my colleagues presented which had over 15 slides reeking of stats and maths , I had only 7 slides including cover page and conclusion . The maths and data analysis with testing and ANOVAs were included but in the index and was not even asked . The challenge in this presentation was that these leaders were very busy and their attention span will be very less if any for a new intern ’s blabbering . So my success in getting my project into their ears depended heavily on how effective I was with my opening and how easy was the slides for them to focus on the key points . This was made possible through setting up a story line mode on the way I started project , with occasional points of surprise I included in each slides . So in 20 minutes , I was faced with a lot of questions an indicator that , I was able to catch their attention .
The project was applauded and I was asked to send my suggestions with plans of
execution to the functional managers for implementation . Double delight was when this hard work was acknowledged with a pre placement offer they sent me . And gave me full confidence about the story telling method I have been using , perfecting and polishing for a long time .
The most important thing I have to stress here is that , it is not about the graphics I
used in the PowerPoint ( TBH I am below average in it ) or the heavy data intensive work I carried out ( It was there but hidden in the index ) . The thing is that world we live in move so fast . No matter what level of work you do , but if you are not able to take the essence to the
next person all are in vain . There lies the importance in exploiting the natural curiosity all humans have on things and respect their time while presenting facts . In my opinion , storytelling wins here big time .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17723 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Topic : Mind mapping through ideation
1 . Challenge :
To discover a new innovative way to use solar energy . Solar energy can replace non - renewable energy , but there are some barriers that it has to cross . The acceptance by the people , and the logistics of delivery of solar power has confused marketers . Hence a product that can overcome these barriers and create a need for solar energy , and achieve acceptance in the society .
2 . Selection :
I have chosen the tool of mind mapping for my analysis . As it can help to build a storyboard with key words , and their association can lead to ideas .
3 . Application :
We can map out the various terms around solar energy first , which gives us the
benefits of solar energy ,
the delivery logistics ,
cost of installing solar energy ,
consumer , and
other barriers .
We can now further divide each of these subtopics into key words , so consumer can get divided into ,
consumer expectations ,
consumer knowledge ,
consumer acceptance , and
the demographic information .
Each of these keywords can further be divided , for example consumer acceptance can be further divided into :
Welcomes the change and
Rejects the change .
4 . Insight :
This gives us insight on the fact that all places might not be open to accepting solar energy , hence based on the demographic research we should target only those cities which have high level of educational qualification , welcomes the change and technology of solar power , and can afford to make an investment in the planet .
5 Approach :
I would make a diagram or an actual creative art sheet to present my mind map , for better ideas and higher clarity .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Topic : Mind mapping through ideation
1 . Challenge :
To discover a new innovative way to use solar energy . Solar energy can replace non - renewable energy , but there are some barriers that it has to cross . The acceptance by the people , and the logistics of delivery of solar power has confused marketers . Hence a product that can overcome these barriers and create a need for solar energy , and achieve acceptance in the society .
2 . Selection :
I have chosen the tool of mind mapping for my analysis . As it can help to build a storyboard with key words , and their association can lead to ideas .
3 . Application :
We can map out the various terms around solar energy first , which gives us the
benefits of solar energy ,
the delivery logistics ,
cost of installing solar energy ,
consumer , and
other barriers .
We can now further divide each of these subtopics into key words , so consumer can get divided into ,
consumer expectations ,
consumer knowledge ,
consumer acceptance , and
the demographic information .
Each of these keywords can further be divided , for example consumer acceptance can be further divided into :
Welcomes the change and
Rejects the change .
4 . Insight :
This gives us insight on the fact that all places might not be open to accepting solar energy , hence based on the demographic research we should target only those cities which have high level of educational qualification , welcomes the change and technology of solar power , and can afford to make an investment in the planet .
5 Approach :
I would make a diagram or an actual creative art sheet to present my mind map , for better ideas and higher clarity .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9316 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | “ Home away from Home ”
To create a healthy environment at workplace as well as in hostels for female employees is my task . Female employees are working with us who has come from rural background , less educated and are from far flung areas . Most of the girls have not come out of their hometown earlier . Girls are not aware how to use toilet facilities or how to take care of their hygiene & health . Girls get easily influenced with the lifestyle of the people around and could n’t manage to save money . The number of girls have increased rapidly in last two years and hence the challenges to help them in acquainting with the culture has also increased .
To face this challenge & coming up with the sustainable solution that can help in fulfilling the objective of creating healthy environment for female employees and at the same time guiding them to groom & develop , we adopted the storytelling design thinking tool . I really got impressed with the story of the George & the Geoff which was told in second video of week 2 and hence chose to adopt this design thinking tool .
We identified female employees who are already associated with us and have come from such background and are associated with us for more than 3 years . We organized forums where the older employees can interact with the new one . We also displayed the stories of girls and their achievements on the hostel and unit ’s notice boards .
We asked the older employees to share their stories with new girls so that they can learn how they can adjust in new environment . The challenges they face like hesitation , inferiority complex or lack of confidence & shared how they learnt that change is law of nature . The girls told them how the company has helped them in learning & growing . They told them that they attended the induction programs , Health & hygiene programs organized by the company & how these programs have transformed their life . They were told to approach the senior female officers for any guidance they needed . The girls told them about their financial saving methods so that they can become financial independent . They told them about how effectively they utilize their time after work in hostel e.g. learning new activities like tailoring , painting , dance , self - grooming ( beauty tips ) etc . The girls shared that they have saved money and given to the family to build house , to help brother in the business , helping in the education of the younger brother & sisters . They told that the learn the healthy life style and why it is important .
This story telling tool helped in influencing girls to retain with us and also helped in amalgamating in the company culture . The girls are more engaged and feels belongings
at work place & in hostel as well . The diversified culture helped them in building new relationships with the people belongs to different states .
Story telling tool helps us in communicating our objectives to new girls effectively as they can relate themselves to the person whose story is being told . To develop a sense of belongingness and care this tool gave me a different prospective of doing the same thing differently . I felt that this shall give me immediate help in retaining those girls and at the same time they will feel home away from home .
I would like to add mind mapping tool in this activity so that I can develop the training modules to develop the girls and help them in day to day routine .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: “ Home away from Home ”
To create a healthy environment at workplace as well as in hostels for female employees is my task . Female employees are working with us who has come from rural background , less educated and are from far flung areas . Most of the girls have not come out of their hometown earlier . Girls are not aware how to use toilet facilities or how to take care of their hygiene & health . Girls get easily influenced with the lifestyle of the people around and could n’t manage to save money . The number of girls have increased rapidly in last two years and hence the challenges to help them in acquainting with the culture has also increased .
To face this challenge & coming up with the sustainable solution that can help in fulfilling the objective of creating healthy environment for female employees and at the same time guiding them to groom & develop , we adopted the storytelling design thinking tool . I really got impressed with the story of the George & the Geoff which was told in second video of week 2 and hence chose to adopt this design thinking tool .
We identified female employees who are already associated with us and have come from such background and are associated with us for more than 3 years . We organized forums where the older employees can interact with the new one . We also displayed the stories of girls and their achievements on the hostel and unit ’s notice boards .
We asked the older employees to share their stories with new girls so that they can learn how they can adjust in new environment . The challenges they face like hesitation , inferiority complex or lack of confidence & shared how they learnt that change is law of nature . The girls told them how the company has helped them in learning & growing . They told them that they attended the induction programs , Health & hygiene programs organized by the company & how these programs have transformed their life . They were told to approach the senior female officers for any guidance they needed . The girls told them about their financial saving methods so that they can become financial independent . They told them about how effectively they utilize their time after work in hostel e.g. learning new activities like tailoring , painting , dance , self - grooming ( beauty tips ) etc . The girls shared that they have saved money and given to the family to build house , to help brother in the business , helping in the education of the younger brother & sisters . They told that the learn the healthy life style and why it is important .
This story telling tool helped in influencing girls to retain with us and also helped in amalgamating in the company culture . The girls are more engaged and feels belongings
at work place & in hostel as well . The diversified culture helped them in building new relationships with the people belongs to different states .
Story telling tool helps us in communicating our objectives to new girls effectively as they can relate themselves to the person whose story is being told . To develop a sense of belongingness and care this tool gave me a different prospective of doing the same thing differently . I felt that this shall give me immediate help in retaining those girls and at the same time they will feel home away from home .
I would like to add mind mapping tool in this activity so that I can develop the training modules to develop the girls and help them in day to day routine .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9715 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization – A Picture is Worth a Thousand Words
Challenge A common challenge I face when trying to design change is that I am often remote from the parties that are involved in the session . We are all in different offices , in different time zones , and come from different backgrounds and levels of understanding . A lot of my peers utilize wordy presentations with many bullet points that lead to distraction during the presentation due to people reading the slide . Alternatively , some of my peers utilize no presentation materials and simply rely on verbal transfer of information and collaboration .
In a recent project I had to convey concerns with how our software is delivered to our customers . A lot of the concepts are very esoteric and require a lot of domain knowledge to understand . I had to create a presentation to lay the groundwork for the need to change to people ranging from direct line workers , managers , executives , and even people outside of the company . The presentation had to be remote , but it could include visuals through desktop sharing tools and video conferencing .
Selection Despite the remoteness , the selected tool was visualization . I chose to take advantage of the desktop and video sharing to help convey my message that the way that we design and develop our software is completely different than how our customers deploy it . From the lesson on the visualization tool , we learned that visualization unlocks another side of the brain that is more powerful and creative than just words . This tool allows me to take concepts where I may have had 7 bullet points on a slide and condense it down into couple of pictures that have a much larger impact . My thought was that a picture is quite literally worth a thousand words . Instead of me trying to describe my concepts in industry jargon , I could let the pictures bring together the more abstract concepts .
Application To apply this tool , I did utilize Microsoft Power Point . I clearly defined the problem statement , and one of the first slides I utilized was a slide to show in an abstract way , how our internal environments differ from our customer environments . I found a picture showing a white glove lab environment to picture our own internal process , and a picture of the wild west to illustrate the customer environment .
The purpose of this was to really hit home on the challenges that we face as a company and to open the door for discussion on how we can improve our software delivery to the customers . Prior to this approach , it was all just words trying to convey the problem , but it really was not brought home to the executives that there really was a problem until they were able to picture it in an abstract form .
Past the initial presentation , we used the power point in a shared location as a “ vision board ” to apply thoughts on how to improve our software delivery . Participants were encouraged to add graphs , drawings , or pictures to help illustrate things that could be improved or really the ideal state for our delivery program .
Insight By applying a very visual approach to the problem definition , we ensured that everyone was on the same page for understanding the scope and the magnitude of the problem . The “ vision board ” power point allowed group collaboration across the miles . In the past it has been very difficult to hold ideation sessions with a group of remote participants . This added an element of fun and challenged that really ignited some innovative thinking .
Approach An alternate approach could have included the more encompassing mind mapping tool . This would have required a physical space or some way to simulate in the virtual world . It would have been more expensive to bring everyone together , but it could have provided a richer outcome with more opinions . Going forward , there may be a way to incorporate group think by having different groups create PowerPoints to share . Those presentations can then be critiqued and modified by the other teams eventually being brought together to create a more cohesive vision . In any case , the visual aspect should not be lost , and people should be encouraged to utilize whatever pictures , drawings , graphs they have available to convey ideas . Too many things get lost in just using words , and words can be interpreted a number of different ways .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization – A Picture is Worth a Thousand Words
Challenge A common challenge I face when trying to design change is that I am often remote from the parties that are involved in the session . We are all in different offices , in different time zones , and come from different backgrounds and levels of understanding . A lot of my peers utilize wordy presentations with many bullet points that lead to distraction during the presentation due to people reading the slide . Alternatively , some of my peers utilize no presentation materials and simply rely on verbal transfer of information and collaboration .
In a recent project I had to convey concerns with how our software is delivered to our customers . A lot of the concepts are very esoteric and require a lot of domain knowledge to understand . I had to create a presentation to lay the groundwork for the need to change to people ranging from direct line workers , managers , executives , and even people outside of the company . The presentation had to be remote , but it could include visuals through desktop sharing tools and video conferencing .
Selection Despite the remoteness , the selected tool was visualization . I chose to take advantage of the desktop and video sharing to help convey my message that the way that we design and develop our software is completely different than how our customers deploy it . From the lesson on the visualization tool , we learned that visualization unlocks another side of the brain that is more powerful and creative than just words . This tool allows me to take concepts where I may have had 7 bullet points on a slide and condense it down into couple of pictures that have a much larger impact . My thought was that a picture is quite literally worth a thousand words . Instead of me trying to describe my concepts in industry jargon , I could let the pictures bring together the more abstract concepts .
Application To apply this tool , I did utilize Microsoft Power Point . I clearly defined the problem statement , and one of the first slides I utilized was a slide to show in an abstract way , how our internal environments differ from our customer environments . I found a picture showing a white glove lab environment to picture our own internal process , and a picture of the wild west to illustrate the customer environment .
The purpose of this was to really hit home on the challenges that we face as a company and to open the door for discussion on how we can improve our software delivery to the customers . Prior to this approach , it was all just words trying to convey the problem , but it really was not brought home to the executives that there really was a problem until they were able to picture it in an abstract form .
Past the initial presentation , we used the power point in a shared location as a “ vision board ” to apply thoughts on how to improve our software delivery . Participants were encouraged to add graphs , drawings , or pictures to help illustrate things that could be improved or really the ideal state for our delivery program .
Insight By applying a very visual approach to the problem definition , we ensured that everyone was on the same page for understanding the scope and the magnitude of the problem . The “ vision board ” power point allowed group collaboration across the miles . In the past it has been very difficult to hold ideation sessions with a group of remote participants . This added an element of fun and challenged that really ignited some innovative thinking .
Approach An alternate approach could have included the more encompassing mind mapping tool . This would have required a physical space or some way to simulate in the virtual world . It would have been more expensive to bring everyone together , but it could have provided a richer outcome with more opinions . Going forward , there may be a way to incorporate group think by having different groups create PowerPoints to share . Those presentations can then be critiqued and modified by the other teams eventually being brought together to create a more cohesive vision . In any case , the visual aspect should not be lost , and people should be encouraged to utilize whatever pictures , drawings , graphs they have available to convey ideas . Too many things get lost in just using words , and words can be interpreted a number of different ways .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18372 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection : Mind Mapping Tool Challenge I work in an urban farming company and my design challenge was to redesign the washing area to improve the workflow and productivity of the employees with mild autism and to ensure that the improved design is autism friendly . The current design in place lacked organization and proper shelter ( as it was in an outdoor area of the farm ) . The three tasks to do in the washing area are clearing the soil from the containers , rinsing the containers with water and removing the roots coiled around the containers and washing the containers with soap before drying . The containers in the washing area had been piling up and the employees were unable to meet the targets of cleaning the containers on time . Furthermore , the employees often had to stop work on rainy days for fear of the rain . Selection After three weeks of working closely with the employees to engage in conversation , observation and ethnography for the purpose of understanding what works and does not work for each of the employees when working in the washing area , I was interested in establishing the criteria for the idea generation phase . Referring to Professor Yolanda Martinez ’s lecture , the mind mapping tool was essential in looking for themes and patterns in the data collected , and establishing the necessary criteria for the idea generation phase . Application In order to get expert advice on employees with autism , I invited 10 job coaches from the autism hiring agency , that our farm partners with , to come down to the farm for the mind- mapping exercise . Taking the cue from the metaphors of the art gallery and yard sale used by Princess Medina and Jose Ramos in their book Designing for Growth , I used the washing area as a “ gallery ” for the job coaches to view and carry out the three job tasks of clearing , rinsing and washing the containers . I printed visual charts on the average timing to carry out each job task and the number of containers each employee manages to complete in a time span of 15 minutes . These charts , along with visual instructions of each task , were placed in the specific area where the task is carried out . I tasked each of the job coaches to go in with the mindset of an employee with autism and to take notes on how they felt whilst doing the job and areas of improvement . I gave them each sticky notes , a marker and a clip board to take notes after carrying out each task , and told them to work in pairs . Thirty minutes was assigned to observing and participating in the job tasks in the washing area . After viewing the gallery , each of them arranged their notes into clusters on their clip board . They were then split into two teams of five to begin the process of mind - mapping in a team to identify all shared themes and outliers . Each theme was then turned into an insight statement to uncover what was implied by their observations . These insight statements were used as the necessary criteria for the idea generation phase of redesigning the washing area .
Insight By applying the mind mapping tool , we identified the necessary criteria to redesign the washing area of the farm . The insight statements gained from using this tool deepened our understanding of the needs of the employees with autism and the problems that were associated in the current design of the washing area . For instance , feelings of fear of working in the rain during were translated into employees with autism would not be able to work comfortably during rainy days because of the loud sound of the raindrops on the material umbrella shelters and of getting wet due to the holes in the shelter . I realized that I needed to change the material of the shelter I was going to use for the new design of the washing area in order to improve working conditions and productivity of the employees . Approach I have a background in Anthropology and Market Research but I have not used this method of mind - mapping until learning about it from this course . It provided me with a strong foundation of intentional goals I needed to meet when considering ideas to redesig the area , instead of purely relying on assumptions . However , concerns were raised on not spending sufficient time in some stations ( i.e. job tasks ) and too much time on others . As a result , these job coaches who raised these concerns felt that they could have generated more insights had they had more time . An improvement I could make to the approach is to delegate time to each station in order for the gallery goers to have sufficient time to take sufficient notes about each job task .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : Mind Mapping Tool Challenge I work in an urban farming company and my design challenge was to redesign the washing area to improve the workflow and productivity of the employees with mild autism and to ensure that the improved design is autism friendly . The current design in place lacked organization and proper shelter ( as it was in an outdoor area of the farm ) . The three tasks to do in the washing area are clearing the soil from the containers , rinsing the containers with water and removing the roots coiled around the containers and washing the containers with soap before drying . The containers in the washing area had been piling up and the employees were unable to meet the targets of cleaning the containers on time . Furthermore , the employees often had to stop work on rainy days for fear of the rain . Selection After three weeks of working closely with the employees to engage in conversation , observation and ethnography for the purpose of understanding what works and does not work for each of the employees when working in the washing area , I was interested in establishing the criteria for the idea generation phase . Referring to Professor Yolanda Martinez ’s lecture , the mind mapping tool was essential in looking for themes and patterns in the data collected , and establishing the necessary criteria for the idea generation phase . Application In order to get expert advice on employees with autism , I invited 10 job coaches from the autism hiring agency , that our farm partners with , to come down to the farm for the mind- mapping exercise . Taking the cue from the metaphors of the art gallery and yard sale used by Princess Medina and Jose Ramos in their book Designing for Growth , I used the washing area as a “ gallery ” for the job coaches to view and carry out the three job tasks of clearing , rinsing and washing the containers . I printed visual charts on the average timing to carry out each job task and the number of containers each employee manages to complete in a time span of 15 minutes . These charts , along with visual instructions of each task , were placed in the specific area where the task is carried out . I tasked each of the job coaches to go in with the mindset of an employee with autism and to take notes on how they felt whilst doing the job and areas of improvement . I gave them each sticky notes , a marker and a clip board to take notes after carrying out each task , and told them to work in pairs . Thirty minutes was assigned to observing and participating in the job tasks in the washing area . After viewing the gallery , each of them arranged their notes into clusters on their clip board . They were then split into two teams of five to begin the process of mind - mapping in a team to identify all shared themes and outliers . Each theme was then turned into an insight statement to uncover what was implied by their observations . These insight statements were used as the necessary criteria for the idea generation phase of redesigning the washing area .
Insight By applying the mind mapping tool , we identified the necessary criteria to redesign the washing area of the farm . The insight statements gained from using this tool deepened our understanding of the needs of the employees with autism and the problems that were associated in the current design of the washing area . For instance , feelings of fear of working in the rain during were translated into employees with autism would not be able to work comfortably during rainy days because of the loud sound of the raindrops on the material umbrella shelters and of getting wet due to the holes in the shelter . I realized that I needed to change the material of the shelter I was going to use for the new design of the washing area in order to improve working conditions and productivity of the employees . Approach I have a background in Anthropology and Market Research but I have not used this method of mind - mapping until learning about it from this course . It provided me with a strong foundation of intentional goals I needed to meet when considering ideas to redesig the area , instead of purely relying on assumptions . However , concerns were raised on not spending sufficient time in some stations ( i.e. job tasks ) and too much time on others . As a result , these job coaches who raised these concerns felt that they could have generated more insights had they had more time . An improvement I could make to the approach is to delegate time to each station in order for the gallery goers to have sufficient time to take sufficient notes about each job task .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14314 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch to test a new idea
Challenge
I have recently joined a global corporation to help them to become a knowledge sharing organization . Prior to my arrival , there were number of ideation sessions held to generate ideas to improve knowledge sharing and peer learning . Stakeholders were engaged to prioritize these ideas to implementation .
I was asked to develop a detail business case to start the implementation of a high priority idea – Deliver of Knowledge Sharing Sessions . These sessions are 30min - long weekly sessions presented by Subject Matter Expert covering exciting technologies they work on , partnerships with internal and external parties , and techniques they use at work . These sessions would help knowledge sharing with other teams and make new connections with experts .
Selection
Instead of spending a lot of time on developing the business case , I consulted all stakeholders with my approach to start the implementation with a pilot . I convinced all stakeholders that this pilot would quickly help us to measure benefits , gather user feedback and test the process from start to end . Also , I promised stakeholders that they would receive weekly reports on progress . We all agreed to try out this pilot approach for first 4 weeks .
Application
In first 4 weeks , I delivered 4 knowledge sharing sessions with different teams . I closely monitored progress , measured benefits / KPIs , and gathered user feedback on these sessions . There was good acceptance from users , and teams started collaborating on new projects . However , we observed number of challenges with our delivery process . They required number of changes to our process .
At the end of 4 sessions , I presented progress and areas to improve to key stakeholders . I received appreciation form our stakeholder group . All stakeholders expressed agreement to continue with these sessions with changes to delivery process .
Approach & Insight
I am proud that , instead of spending lot of time on business case development , I started this with a pilot to learn lessons and test effectiveness on these sessions . This helped me to fine - tune our process and make sure that the offering fit the purpose ( delivering value to the organization ) .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch to test a new idea
Challenge
I have recently joined a global corporation to help them to become a knowledge sharing organization . Prior to my arrival , there were number of ideation sessions held to generate ideas to improve knowledge sharing and peer learning . Stakeholders were engaged to prioritize these ideas to implementation .
I was asked to develop a detail business case to start the implementation of a high priority idea – Deliver of Knowledge Sharing Sessions . These sessions are 30min - long weekly sessions presented by Subject Matter Expert covering exciting technologies they work on , partnerships with internal and external parties , and techniques they use at work . These sessions would help knowledge sharing with other teams and make new connections with experts .
Selection
Instead of spending a lot of time on developing the business case , I consulted all stakeholders with my approach to start the implementation with a pilot . I convinced all stakeholders that this pilot would quickly help us to measure benefits , gather user feedback and test the process from start to end . Also , I promised stakeholders that they would receive weekly reports on progress . We all agreed to try out this pilot approach for first 4 weeks .
Application
In first 4 weeks , I delivered 4 knowledge sharing sessions with different teams . I closely monitored progress , measured benefits / KPIs , and gathered user feedback on these sessions . There was good acceptance from users , and teams started collaborating on new projects . However , we observed number of challenges with our delivery process . They required number of changes to our process .
At the end of 4 sessions , I presented progress and areas to improve to key stakeholders . I received appreciation form our stakeholder group . All stakeholders expressed agreement to continue with these sessions with changes to delivery process .
Approach & Insight
I am proud that , instead of spending lot of time on business case development , I started this with a pilot to learn lessons and test effectiveness on these sessions . This helped me to fine - tune our process and make sure that the offering fit the purpose ( delivering value to the organization ) .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9838 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
My current project is the „ Development of an Application for Schools “ . To understand the multiple interests and requirements of the different stakeholders within this project I used the tool of visualization
The app is an already ongoing project I was asked to jump into as a Visual Designer . The app will help teachers , students and parents to organize and help in the daily life of a students learning . The app should in the end be used from teachers , students and their parents , so it will have three different entry points and views .
Furthermore there will be the stakeholders who would finance , develop and make the project possible : people from the government of the country where schools will apply and work with this app in near future . On top there is the company which is producing the app . To find out and finally be able to agree on most important issues of this project I decided to use the tool of Visualization and to ask stakeholders that where available to me ( the teachers view , see the drawing ) .
Application
I invited a friend of mine who works as a teacher to join me with this project . While I was drawing - starting from the center - which is the app- we both were talking about possible interests from each side of the stakeholders ( the software company , the government , the parents , the pupils , the teacher )
We came down to the solution that from teachers perspective the app should be
- simple to use - there should be no conflicting courses ( the
same online and offline material )
- it should be fun , positive and motivating to
the pupils .
This was the main input from a teachers perspective . We did agree on some other interests concerning parents , pupils etc and the whole process became very vivid as I had fun on drawing the different stakeholders and getting so much new input from the view of a real teacher .
With these results I would now go on and do the same process to all the other stakeholders that are available . Gathering this information - especially in workshops where more people and stakeholders are available at the same time would lead to much more information as one response will be influencing the next .
Insight
What I have learned from this exercise is that talking about stakeholder interests gets much more easy if all participants of the project share their views and if this immediately is written down and gets visualized . It helps the process of coming to more input and ideas and the process itself is much more fun than just talking . It is a good way of organizing information while talking about it .
Approach The drawing will easily become a reference tool for the next workshop and will serve as a constant reference to hang it up on a wall and stick to the findings while going on with the development .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
My current project is the „ Development of an Application for Schools “ . To understand the multiple interests and requirements of the different stakeholders within this project I used the tool of visualization
The app is an already ongoing project I was asked to jump into as a Visual Designer . The app will help teachers , students and parents to organize and help in the daily life of a students learning . The app should in the end be used from teachers , students and their parents , so it will have three different entry points and views .
Furthermore there will be the stakeholders who would finance , develop and make the project possible : people from the government of the country where schools will apply and work with this app in near future . On top there is the company which is producing the app . To find out and finally be able to agree on most important issues of this project I decided to use the tool of Visualization and to ask stakeholders that where available to me ( the teachers view , see the drawing ) .
Application
I invited a friend of mine who works as a teacher to join me with this project . While I was drawing - starting from the center - which is the app- we both were talking about possible interests from each side of the stakeholders ( the software company , the government , the parents , the pupils , the teacher )
We came down to the solution that from teachers perspective the app should be
- simple to use - there should be no conflicting courses ( the
same online and offline material )
- it should be fun , positive and motivating to
the pupils .
This was the main input from a teachers perspective . We did agree on some other interests concerning parents , pupils etc and the whole process became very vivid as I had fun on drawing the different stakeholders and getting so much new input from the view of a real teacher .
With these results I would now go on and do the same process to all the other stakeholders that are available . Gathering this information - especially in workshops where more people and stakeholders are available at the same time would lead to much more information as one response will be influencing the next .
Insight
What I have learned from this exercise is that talking about stakeholder interests gets much more easy if all participants of the project share their views and if this immediately is written down and gets visualized . It helps the process of coming to more input and ideas and the process itself is much more fun than just talking . It is a good way of organizing information while talking about it .
Approach The drawing will easily become a reference tool for the next workshop and will serve as a constant reference to hang it up on a wall and stick to the findings while going on with the development .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17546 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Challenge
I am part of financials and management information systems team and our challenge is to build a way to help our organization increase its sales and track the turnaround time in processing application of loans . This project will help the sales team meet their targets and will make use of internal resources that are already available . Our goal is to create a tool that will collect records of sales that could provide us with the needed data to build monthly report for the sales team and give them a gauge in meeting their targets . This will help as well the data science team in building analyses on how to improve turnaround time of loan applications and assess where the process gets problematic or ineffective .
Selection
The tool I used was Visualization or Visual Thinking , since the tool we ’re building comprises of different data , applies to different users and requires thorough review of process . We used this approach often since in this way we can easily see where the flow gets faulty .
Application
I start the approach by creating an initial diagram for the workflow of the internal tool . I create a flowchart of the process on how our sales team is supposed to use this tool . Draw a diagram of the flowchart for the tool that we ’re building , which shows the application we ’re supposed to use , list down the needed data from the customers , list down other data that could show the turnaround time of the process , show where the data will be stored , show who are the users of these data to get them processed , give the team visualization on who will update those records to tag them as processed and show how the team can extract these data for building reports .
After creating the initial diagram , we discuss it with the team . We seek for points that need to be inspected , process that needs clarification , data that we may have missed to capture , and encourage the team to give us input or share their own idea of the process . Team members can easily draw on the initial diagram if they have inputs or there are revisions needed .
Insight
By using Visualization tool the team can easily have an overview of the whole process . The team can easily grasp the idea of the flow and spot if there are missing data or process . Members of the team can give feedback and quickly identify potential scenarios that could disrupt the process . The diagram also helped the team in creating their own perspective and quickly help them develop different ways of approaching a particular stage of the process .
Approach
Since most of our team ’s work are data processing and analyses , the appropriate tool for the team is the Visualization . This helps a lot with our process creation and improvement since it quickly shows an overview of a project or process and gives the team a grasp of the flow from start to end . Incorporating different inputs and ideas to our visualization also shows an integral part of the project completion since each member of the team have different concerns based on their experiences with the customers , and thus producing final output of the diagram is our guide in completing the project .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Challenge
I am part of financials and management information systems team and our challenge is to build a way to help our organization increase its sales and track the turnaround time in processing application of loans . This project will help the sales team meet their targets and will make use of internal resources that are already available . Our goal is to create a tool that will collect records of sales that could provide us with the needed data to build monthly report for the sales team and give them a gauge in meeting their targets . This will help as well the data science team in building analyses on how to improve turnaround time of loan applications and assess where the process gets problematic or ineffective .
Selection
The tool I used was Visualization or Visual Thinking , since the tool we ’re building comprises of different data , applies to different users and requires thorough review of process . We used this approach often since in this way we can easily see where the flow gets faulty .
Application
I start the approach by creating an initial diagram for the workflow of the internal tool . I create a flowchart of the process on how our sales team is supposed to use this tool . Draw a diagram of the flowchart for the tool that we ’re building , which shows the application we ’re supposed to use , list down the needed data from the customers , list down other data that could show the turnaround time of the process , show where the data will be stored , show who are the users of these data to get them processed , give the team visualization on who will update those records to tag them as processed and show how the team can extract these data for building reports .
After creating the initial diagram , we discuss it with the team . We seek for points that need to be inspected , process that needs clarification , data that we may have missed to capture , and encourage the team to give us input or share their own idea of the process . Team members can easily draw on the initial diagram if they have inputs or there are revisions needed .
Insight
By using Visualization tool the team can easily have an overview of the whole process . The team can easily grasp the idea of the flow and spot if there are missing data or process . Members of the team can give feedback and quickly identify potential scenarios that could disrupt the process . The diagram also helped the team in creating their own perspective and quickly help them develop different ways of approaching a particular stage of the process .
Approach
Since most of our team ’s work are data processing and analyses , the appropriate tool for the team is the Visualization . This helps a lot with our process creation and improvement since it quickly shows an overview of a project or process and gives the team a grasp of the flow from start to end . Incorporating different inputs and ideas to our visualization also shows an integral part of the project completion since each member of the team have different concerns based on their experiences with the customers , and thus producing final output of the diagram is our guide in completing the project .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22368 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind mapping
Challenge
Mind mapping is a great tool as I am a student . As a student we have to cram a lot of things . As a student , knowing how to use mind maps can almost feel like cheating . Once you ’ve learned how to create mind maps , you ’ll be amazed at how much faster you ’ll memorize information and how easy it can be to write essays , create engaging presentations , and many more . A mind map is a diagram that displays information visually . So the main problem or challenge I was facing was that I was not able to sum up all the things , as it was not organised properly .
Selection
Compared to traditional linear notes , studying using flashcards , or brainstorming with bullet points and outlines , mind maps have a lot of advantages . Here are just a few of the reasons why mind maps are so effective like - A mind map ’s radiant structure directly corresponds to the way our brains store and retrieve information .A mind map conveys the hierarchy and relationships between individual ideas and enables you to see the big picture .A mind map makes use of mental triggers ( such as pictures , colours , and connections ) to help your brain memorize things more easily . The best part : mind mapping does n’t feel like work . It ’s those properties that make mind maps such a great learning tool . And what ’s more , they can be created and used by absolutely anyone .
Application
Mind maps are one of the most helpful tools . Specially for a student like me . I am actually not very good at making a beautiful mind map ( Because my handwriting sucks and I am very bad at drawing ) . I made a hybrid of mind maps and concept maps that just works for me . It ’s not that effective with raw formulas but seeing all of them , their use differences helps . I once had a subject Called
Electromagnetic field theory . I had a lot of formulas to remember and know where to use them I created this mind map and I actually helped me a lot in my exams . Also , I have to learn about all the groups and the column of the Modern periodic table . So , it was very difficult to learn as there are 120 elements in it . So , I created various phrases to learn the element in those phrases the first word of every element was used and it helped me a lot in making the whole periodic table diagram in my mind .
Insight & Approach
Hopefully I was able to score good in my exams just because I did a lot of revision again and again . But in some problems in which I was asked to draw the diagram of a particular thing . I came to know various facts about mind mapping like mind maps can become too big if you ’re not able to structure well and pick the right keywords . As a result , a big mind map is often hard to understand for the majority of people . I was lucky as my mind maps were well organised this time . It will cost some time , experience and discipline to become a good mind mapping .
I used mind mapping only to memorise my text books but now I know that this tool can be used in various places like Organizing Ideas , Brainstorming Sessions , Attractive Presentations , Simplify Complex Ideas , Case Study , Problem Solving , Project Management . In my future too I will use the mind mapping as an approach to solve complex problems .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind mapping
Challenge
Mind mapping is a great tool as I am a student . As a student we have to cram a lot of things . As a student , knowing how to use mind maps can almost feel like cheating . Once you ’ve learned how to create mind maps , you ’ll be amazed at how much faster you ’ll memorize information and how easy it can be to write essays , create engaging presentations , and many more . A mind map is a diagram that displays information visually . So the main problem or challenge I was facing was that I was not able to sum up all the things , as it was not organised properly .
Selection
Compared to traditional linear notes , studying using flashcards , or brainstorming with bullet points and outlines , mind maps have a lot of advantages . Here are just a few of the reasons why mind maps are so effective like - A mind map ’s radiant structure directly corresponds to the way our brains store and retrieve information .A mind map conveys the hierarchy and relationships between individual ideas and enables you to see the big picture .A mind map makes use of mental triggers ( such as pictures , colours , and connections ) to help your brain memorize things more easily . The best part : mind mapping does n’t feel like work . It ’s those properties that make mind maps such a great learning tool . And what ’s more , they can be created and used by absolutely anyone .
Application
Mind maps are one of the most helpful tools . Specially for a student like me . I am actually not very good at making a beautiful mind map ( Because my handwriting sucks and I am very bad at drawing ) . I made a hybrid of mind maps and concept maps that just works for me . It ’s not that effective with raw formulas but seeing all of them , their use differences helps . I once had a subject Called
Electromagnetic field theory . I had a lot of formulas to remember and know where to use them I created this mind map and I actually helped me a lot in my exams . Also , I have to learn about all the groups and the column of the Modern periodic table . So , it was very difficult to learn as there are 120 elements in it . So , I created various phrases to learn the element in those phrases the first word of every element was used and it helped me a lot in making the whole periodic table diagram in my mind .
Insight & Approach
Hopefully I was able to score good in my exams just because I did a lot of revision again and again . But in some problems in which I was asked to draw the diagram of a particular thing . I came to know various facts about mind mapping like mind maps can become too big if you ’re not able to structure well and pick the right keywords . As a result , a big mind map is often hard to understand for the majority of people . I was lucky as my mind maps were well organised this time . It will cost some time , experience and discipline to become a good mind mapping .
I used mind mapping only to memorise my text books but now I know that this tool can be used in various places like Organizing Ideas , Brainstorming Sessions , Attractive Presentations , Simplify Complex Ideas , Case Study , Problem Solving , Project Management . In my future too I will use the mind mapping as an approach to solve complex problems .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21178 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 1 . Challenge
I work for a small management consulting company in Cologne Germany , that specializes in process optimization . In one of the first projects that I took part in after joining the company several years ago , we were asked for support by an old university classmate of my boss , Mr. Muller . Mr. Muller was working at Deutsche Telekom , Germanys largest telecommunications company , a behemoth with a wide range of services for consumers and businesses ( like landline and cellphone communication , internet access and IP TV , as well as various business services ) , several ten thousand employees , dozens of European subsidiaries and hundreds of locations in Germany alone . Mr. Muller had just been promoted to be head of the “ IT Service Management ” department , which was responsible for managing the IT operating budget and the associated hardware ordering process , that was required to operate , replace and develop the IT hardware ( RAM , CPUs , Harddrives , Servers , etc . ) that was used by any of Deutsche Telekom´s IT systems ( not including Desktop PCs ) . Mr. Muller was struggling with his main objective , that had also cost his predecessor´s job , which was to achieve significant cost savings of 25 % compared to the as - is numbers from the previous year . It needs to mentioned that this was not the first round of cost cutting measures at Deutsche Telekom , but that they were rather doing this exercise every few years and so the easy wins had already been achieved . To make matters even more complicated , the IT Service Management department was not the only department at Deutsche Telekom charged with handling the IT operating budget . Other major players included the IT Governance department that provided general oversight and guidance , as well as the “ Solution ” departments which operated the applications , that were running on the hardware , purchased and maintained by the IT operating budget . These were the circumstances when Mr. Muller provided a mandate to my employer , which basically made his challenge to our / my challenge : Achieving cost savings of 25 % in the IT operations budget , compared to the preceding years numbers .
2 . Selection
The management consultants team consisted of three consultants , including me , that had been tasked with supporting the 60 employees of the IT Service Management department . Our main skill was not that we had any expert knowledge of budget management in general or the processes at Deutsche Telekom in particular . Rather we brought an impartial outside view and free resources that where not busy with day - to - day activities to the table . Because of this lack of detailed knowledge , we firstly needed to gather as much information as we possibly could . We therefore decided to follow an approach that was regularly applied by my employer at the beginning of a project , which was to conduct interviews with key individuals . I think that this decision to conduct interviews was absolutely a conscious one , but because it was supported by very positive experiences from the past it was also sort of the “ logical choice ” and did not require very much contemplation .
Right after receiving the mandate , our management consultant team therefore went straight to work , assembled a short list of questions , coordinated appointments and conducted twenty - seven one-2 - one interviews with selected individuals from the IT Service Management , IT Governance and Solution departments . After completing the interviews , the next phase of the project was to analyze and assess the collected data . Since these interviews used open ( rather than closed yes / no ) questions , they produced large amounts of information , which was not simply numerical . Therefore a pure data analysis tool like Excel would not do the job . Contrary to the intuitive selection of the interview method , the decision for the Mind Mapping technique was a deliberate one , whose reasoning is very accurately summarized in the courser.org week 3 episode on the Mind Mapping Tool , which reads as follows ( quote ):
“ Mind mapping is looking for patterns and insights in a large quantity of data you collected during your exploration of what is the current reality . … Mind mapping is an engaging alternative to that giant report we might otherwise have written to sum up and communicate in prose and charts and
spreadsheets . ”
This short paragraph from the course lecture summarizes perfectly what we were trying to achieve with the application of the Mind Mapping technique . We were not sure whether the technique would resolve all our questions , but we agreed that it was a promising starting point .
3 . Application
We decided to implement the Mind Mapping technique by conducting a workshop with key stakeholders from all departments involved . To prepare for this workshop , the management consulting team went through the interview results from the first phase , reviewed these results , grouped them by theme and finally created graphic images that summarized these results in an easy to understand way . We then printed those graphics and pinned them to the walls of a large corporate conference room . The seven key stakeholders that we invited to attend the full day workshop were Mr. Muller as well as the heads of the IT Governance and five Solution departments . ( All of them had also participated in the interviews ) . The workshop was guided by our team .
We started the workshop by summarizing the preliminary summaries that we had pinned to
the walls and highlighted our shared objective of achieving cost savings of 25 % in the IT operations budget .
Next came a two hour period were the participants had time to walk through the conference
room , review the printouts and take personal notes . At several points in this two hour period we needed to remind the participants to review all the graphics , because intense debates had occurred that stopped the participants from continuing their journey through the conference room .
As a third step , we asked every participant to write his key insights on a notecard and after
this followed the process as described in the week 3 lecture video , which is one participant sticks one of his cards on the wall and all the other participants one by one add one of their cards that fits the theme . Then the next participant does the same , until all notecards are on the wall . This step took approximately two hours as well .
After a lunch break , we started to rearrange the status quo into more appropriate groups or
clusters and finally started to identify and draw the connections between those clusters ( to draw the connections we used cord thas was held in place by needles ) .
At the end of the day we came up with a surprising result , that I am describing in the
following chapter . In retrospect I think that this Mind Mapping workshop was very successful . However , having seen the lecture video I can think of several factors we probably did not execute perfectly and that I would improvements the next time :
- We only invited the department heads to the workshop . The intention behind this decision was to limit the number of participants to a manageable number . Alternatively I think we could have invited a much bigger number of participants ( e.g. all interviewees ) and split them up into subgroups . This might have enabled additional insights .
- We did not follow the final Mind Mapping step as described in the lecture video , which is to define “ design criteria ” . The reason for this was that we did not follow the Mind Mapping technique ( the technique was unknown to us ) , so we did not prepare for the “ What if ? ” phase . Furthermore , we were absolutely satisfied with the insights we gained without those “ design criteria ” . However , defining these criteria might also have yielded additional insights .
Overall I think we did well and the Mind Mapping workshop was a success , but it could have been even better .
4 . Insight & Approach
One result of the Mind Mapping workshop were specific cost cutting measures/ suggestions , that further refined the ones that had already been mentioned during the interview phase . However much more significantly , we discovered that the past inability of all involved departments to achieve the budget objective in terms of cost cutting , was NOT at the proverbial center of the problem ! Instead this inability was merely a symptom/ consequence of the much larger underlying problem , that was depicted at the center of the Mind Map , and read “ IT operating budget management process deficiencies ” . The major factors from the key branches of the Mind Map read :
a ) The IT operating budget management process had not been defined with a sufficient level of
detail and therefore left many gray areas , so that either no department felt responsible or all departments did simultaneously . The IT Service Management , IT Governance and Solutions departments had not
established an effective and working distribution of tasks .
b ) The same IT operating budget management process had not been communicated adequately
and was therefore unknown to parts of the organization .
c ) The IT operating budget management process was slow and non - transparent in view of the
status of any particular hardware order .
d ) There were actually two separate and distinct IT operating budget management processes :
One for the cellphone/ mobile division of Deutsche Telekom and one for the landline division .
These insights were subsequently used to develop specific action plans . The project ended up not achieving the target of 25 % operating budget reduction , because this objective was set by the executive board as a blanket target for all departments/ divisions , with little regard for the realities on the ground . However we managed to significantly improve the day - to - day operative cooperation of all departments involved , which yielded financial as well as considerable non - financial benefits .
At the time I took part in this project , neither I nor anybody from the team knew about the concept of Design Thinking . However now that I think about this project retrospectively , I understand that we used Design Thinking inadvertently and discovered two of the Design Thinking´s key benefits .
First : Conducting a “ What is ? ” phase at the beginning of a project allows for sufficient time to
understand the current status quo . This enabled us to understand , that what we originally considered the key problem was merely a consequence of a much larger issue . A “ What is ? ” phase simultaneously prevents the common dilemma of “ jumping to a conclusion ” .
Second : The project team members don´t need to know the answer to the given problem
right from the start of the project ( which would mean that they would simply need to find the best way for implementing their already conceptualized solution ) ! Instead , the project team simply needs to engage with all stakeholders in an iterative process , to harness their existing knowledge and develop a solution to the problem . I will therefore always conduct a “ What is ? ” phase at the beginning of my projects , even if not using the Design Thinking approach , and I will try to always actively engage with stakeholders to harness their knowledge and valuable insights .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1 . Challenge
I work for a small management consulting company in Cologne Germany , that specializes in process optimization . In one of the first projects that I took part in after joining the company several years ago , we were asked for support by an old university classmate of my boss , Mr. Muller . Mr. Muller was working at Deutsche Telekom , Germanys largest telecommunications company , a behemoth with a wide range of services for consumers and businesses ( like landline and cellphone communication , internet access and IP TV , as well as various business services ) , several ten thousand employees , dozens of European subsidiaries and hundreds of locations in Germany alone . Mr. Muller had just been promoted to be head of the “ IT Service Management ” department , which was responsible for managing the IT operating budget and the associated hardware ordering process , that was required to operate , replace and develop the IT hardware ( RAM , CPUs , Harddrives , Servers , etc . ) that was used by any of Deutsche Telekom´s IT systems ( not including Desktop PCs ) . Mr. Muller was struggling with his main objective , that had also cost his predecessor´s job , which was to achieve significant cost savings of 25 % compared to the as - is numbers from the previous year . It needs to mentioned that this was not the first round of cost cutting measures at Deutsche Telekom , but that they were rather doing this exercise every few years and so the easy wins had already been achieved . To make matters even more complicated , the IT Service Management department was not the only department at Deutsche Telekom charged with handling the IT operating budget . Other major players included the IT Governance department that provided general oversight and guidance , as well as the “ Solution ” departments which operated the applications , that were running on the hardware , purchased and maintained by the IT operating budget . These were the circumstances when Mr. Muller provided a mandate to my employer , which basically made his challenge to our / my challenge : Achieving cost savings of 25 % in the IT operations budget , compared to the preceding years numbers .
2 . Selection
The management consultants team consisted of three consultants , including me , that had been tasked with supporting the 60 employees of the IT Service Management department . Our main skill was not that we had any expert knowledge of budget management in general or the processes at Deutsche Telekom in particular . Rather we brought an impartial outside view and free resources that where not busy with day - to - day activities to the table . Because of this lack of detailed knowledge , we firstly needed to gather as much information as we possibly could . We therefore decided to follow an approach that was regularly applied by my employer at the beginning of a project , which was to conduct interviews with key individuals . I think that this decision to conduct interviews was absolutely a conscious one , but because it was supported by very positive experiences from the past it was also sort of the “ logical choice ” and did not require very much contemplation .
Right after receiving the mandate , our management consultant team therefore went straight to work , assembled a short list of questions , coordinated appointments and conducted twenty - seven one-2 - one interviews with selected individuals from the IT Service Management , IT Governance and Solution departments . After completing the interviews , the next phase of the project was to analyze and assess the collected data . Since these interviews used open ( rather than closed yes / no ) questions , they produced large amounts of information , which was not simply numerical . Therefore a pure data analysis tool like Excel would not do the job . Contrary to the intuitive selection of the interview method , the decision for the Mind Mapping technique was a deliberate one , whose reasoning is very accurately summarized in the courser.org week 3 episode on the Mind Mapping Tool , which reads as follows ( quote ):
“ Mind mapping is looking for patterns and insights in a large quantity of data you collected during your exploration of what is the current reality . … Mind mapping is an engaging alternative to that giant report we might otherwise have written to sum up and communicate in prose and charts and
spreadsheets . ”
This short paragraph from the course lecture summarizes perfectly what we were trying to achieve with the application of the Mind Mapping technique . We were not sure whether the technique would resolve all our questions , but we agreed that it was a promising starting point .
3 . Application
We decided to implement the Mind Mapping technique by conducting a workshop with key stakeholders from all departments involved . To prepare for this workshop , the management consulting team went through the interview results from the first phase , reviewed these results , grouped them by theme and finally created graphic images that summarized these results in an easy to understand way . We then printed those graphics and pinned them to the walls of a large corporate conference room . The seven key stakeholders that we invited to attend the full day workshop were Mr. Muller as well as the heads of the IT Governance and five Solution departments . ( All of them had also participated in the interviews ) . The workshop was guided by our team .
We started the workshop by summarizing the preliminary summaries that we had pinned to
the walls and highlighted our shared objective of achieving cost savings of 25 % in the IT operations budget .
Next came a two hour period were the participants had time to walk through the conference
room , review the printouts and take personal notes . At several points in this two hour period we needed to remind the participants to review all the graphics , because intense debates had occurred that stopped the participants from continuing their journey through the conference room .
As a third step , we asked every participant to write his key insights on a notecard and after
this followed the process as described in the week 3 lecture video , which is one participant sticks one of his cards on the wall and all the other participants one by one add one of their cards that fits the theme . Then the next participant does the same , until all notecards are on the wall . This step took approximately two hours as well .
After a lunch break , we started to rearrange the status quo into more appropriate groups or
clusters and finally started to identify and draw the connections between those clusters ( to draw the connections we used cord thas was held in place by needles ) .
At the end of the day we came up with a surprising result , that I am describing in the
following chapter . In retrospect I think that this Mind Mapping workshop was very successful . However , having seen the lecture video I can think of several factors we probably did not execute perfectly and that I would improvements the next time :
- We only invited the department heads to the workshop . The intention behind this decision was to limit the number of participants to a manageable number . Alternatively I think we could have invited a much bigger number of participants ( e.g. all interviewees ) and split them up into subgroups . This might have enabled additional insights .
- We did not follow the final Mind Mapping step as described in the lecture video , which is to define “ design criteria ” . The reason for this was that we did not follow the Mind Mapping technique ( the technique was unknown to us ) , so we did not prepare for the “ What if ? ” phase . Furthermore , we were absolutely satisfied with the insights we gained without those “ design criteria ” . However , defining these criteria might also have yielded additional insights .
Overall I think we did well and the Mind Mapping workshop was a success , but it could have been even better .
4 . Insight & Approach
One result of the Mind Mapping workshop were specific cost cutting measures/ suggestions , that further refined the ones that had already been mentioned during the interview phase . However much more significantly , we discovered that the past inability of all involved departments to achieve the budget objective in terms of cost cutting , was NOT at the proverbial center of the problem ! Instead this inability was merely a symptom/ consequence of the much larger underlying problem , that was depicted at the center of the Mind Map , and read “ IT operating budget management process deficiencies ” . The major factors from the key branches of the Mind Map read :
a ) The IT operating budget management process had not been defined with a sufficient level of
detail and therefore left many gray areas , so that either no department felt responsible or all departments did simultaneously . The IT Service Management , IT Governance and Solutions departments had not
established an effective and working distribution of tasks .
b ) The same IT operating budget management process had not been communicated adequately
and was therefore unknown to parts of the organization .
c ) The IT operating budget management process was slow and non - transparent in view of the
status of any particular hardware order .
d ) There were actually two separate and distinct IT operating budget management processes :
One for the cellphone/ mobile division of Deutsche Telekom and one for the landline division .
These insights were subsequently used to develop specific action plans . The project ended up not achieving the target of 25 % operating budget reduction , because this objective was set by the executive board as a blanket target for all departments/ divisions , with little regard for the realities on the ground . However we managed to significantly improve the day - to - day operative cooperation of all departments involved , which yielded financial as well as considerable non - financial benefits .
At the time I took part in this project , neither I nor anybody from the team knew about the concept of Design Thinking . However now that I think about this project retrospectively , I understand that we used Design Thinking inadvertently and discovered two of the Design Thinking´s key benefits .
First : Conducting a “ What is ? ” phase at the beginning of a project allows for sufficient time to
understand the current status quo . This enabled us to understand , that what we originally considered the key problem was merely a consequence of a much larger issue . A “ What is ? ” phase simultaneously prevents the common dilemma of “ jumping to a conclusion ” .
Second : The project team members don´t need to know the answer to the given problem
right from the start of the project ( which would mean that they would simply need to find the best way for implementing their already conceptualized solution ) ! Instead , the project team simply needs to engage with all stakeholders in an iterative process , to harness their existing knowledge and develop a solution to the problem . I will therefore always conduct a “ What is ? ” phase at the beginning of my projects , even if not using the Design Thinking approach , and I will try to always actively engage with stakeholders to harness their knowledge and valuable insights .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13209 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection on Storytelling
1 . Challenge
I was invited as a solution - focused coach to work with the Ministry of Human Resource in collaboration with TalentCorp Agency . The challenge was to know the factors contributing to unemployment rate in the country . There were some clear areas and some gray areas . Information on the target stakeholders and their educational background were clearly known . While the gray matters were ( i ) the effort of the target stakeholders , ( ii ) the key challenges faced by the stakeholders , and ( iii ) the steps taken by the stakeholders in overcoming their challenges . What was not known is the reason for unemployment of this graduates despite completing degree on time with reasonably good grades . Some pre - work was done to know the main factors and it was found that every factor is relating back to the unemployed graduate . However , the information were incomplete and unconfirmed .
2 . Selection
The tool selected to address this problem was storytelling . Storytelling is about narrating relevant stories to our stakeholders and it creates the bond between the storyteller and the listener . As mentioned by Jim Johnson ( Global Leadership Development Director , Mars Inc ) in the video lecture , storytelling is not only about bringing different elements , it is about connecting the stakeholders and the information we are sharing . Usage of this tool creates emotional connection . Storytelling is also a great tool to be used in this challenge as this involves unemployed graduates . This group of people often feel very down with their current situation of not being able to secure any job with many of them having financial difficulties and going through emotional turmoil experiencing dejection . By sharing stories which deeply touches their heart and mind , the affected people able to open up on their problem faced .
3 . Application
I used the details of my own experience to create a story relevant to unemployed graduates . I was given an opportunity to work with several unemployed graduates in a coaching session and I used storytelling to get connected with them . We sat in a circle and I started to share the problems I used to face right after my graduation in seeking for job and immediately the people who was all the time remained quiet started to open up about their problems in applying for jobs . As one unemployed graduate was getting connected with his story , another able to relate themselves into the similar situation . Then I also shared how I manage to overcome this challenges by increasing the number of application and improving the medium of connecting to the companies ( through postage , online application and phone calls ) . Only then , the unemployed graduates started to express the key challenge they faced which they could not find any solution to it . The information on the key challenge came as a surprise to myself and the ministry themselves . As , all the while the focus was only on the unemployed graduates .
4 . Insight
The major discovery through this storytelling tool was on their key challenge which highlighted the need to know Mandarin language for jobs related to public relations , human resource and administration . We got totally off - guard as through usual requirement gathering session , this challenge was not captured . The need for mandarin language as one of the requirement was not even considered as a factor initially . The unemployed graduates too felt that their problems have been heard by the relevant authorities . As mentioned by few of them , their interview session with the potential employers went on smoothly , however they are not being called to take up the jobs . One of the main reason is , another candidate with added value of knowing this additional language seemed like a better catch for the employers . Thus , the discovery of this challenge was also taken seriously by the ministry whom started to investigate in deeper on the need to introduce additional language at school level for students of all ethnic . This created a thought to look into the syllabus in schools that will be able to prepare the students for their potential employers in future .
5 . Approach
I found that storytelling is one of the best tool to be used in this scenario as it helped to create an inner - bond between the unemployed graduates and the storyteller . With such bond and trust established , the unemployed graduates express their deep thoughts , worries , problems and failure in attaining their goals . This helped me to discover problems which was not previously captured . I think storytelling is one of the best tool in design thinking approach that can be used in user empathy .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection on Storytelling
1 . Challenge
I was invited as a solution - focused coach to work with the Ministry of Human Resource in collaboration with TalentCorp Agency . The challenge was to know the factors contributing to unemployment rate in the country . There were some clear areas and some gray areas . Information on the target stakeholders and their educational background were clearly known . While the gray matters were ( i ) the effort of the target stakeholders , ( ii ) the key challenges faced by the stakeholders , and ( iii ) the steps taken by the stakeholders in overcoming their challenges . What was not known is the reason for unemployment of this graduates despite completing degree on time with reasonably good grades . Some pre - work was done to know the main factors and it was found that every factor is relating back to the unemployed graduate . However , the information were incomplete and unconfirmed .
2 . Selection
The tool selected to address this problem was storytelling . Storytelling is about narrating relevant stories to our stakeholders and it creates the bond between the storyteller and the listener . As mentioned by Jim Johnson ( Global Leadership Development Director , Mars Inc ) in the video lecture , storytelling is not only about bringing different elements , it is about connecting the stakeholders and the information we are sharing . Usage of this tool creates emotional connection . Storytelling is also a great tool to be used in this challenge as this involves unemployed graduates . This group of people often feel very down with their current situation of not being able to secure any job with many of them having financial difficulties and going through emotional turmoil experiencing dejection . By sharing stories which deeply touches their heart and mind , the affected people able to open up on their problem faced .
3 . Application
I used the details of my own experience to create a story relevant to unemployed graduates . I was given an opportunity to work with several unemployed graduates in a coaching session and I used storytelling to get connected with them . We sat in a circle and I started to share the problems I used to face right after my graduation in seeking for job and immediately the people who was all the time remained quiet started to open up about their problems in applying for jobs . As one unemployed graduate was getting connected with his story , another able to relate themselves into the similar situation . Then I also shared how I manage to overcome this challenges by increasing the number of application and improving the medium of connecting to the companies ( through postage , online application and phone calls ) . Only then , the unemployed graduates started to express the key challenge they faced which they could not find any solution to it . The information on the key challenge came as a surprise to myself and the ministry themselves . As , all the while the focus was only on the unemployed graduates .
4 . Insight
The major discovery through this storytelling tool was on their key challenge which highlighted the need to know Mandarin language for jobs related to public relations , human resource and administration . We got totally off - guard as through usual requirement gathering session , this challenge was not captured . The need for mandarin language as one of the requirement was not even considered as a factor initially . The unemployed graduates too felt that their problems have been heard by the relevant authorities . As mentioned by few of them , their interview session with the potential employers went on smoothly , however they are not being called to take up the jobs . One of the main reason is , another candidate with added value of knowing this additional language seemed like a better catch for the employers . Thus , the discovery of this challenge was also taken seriously by the ministry whom started to investigate in deeper on the need to introduce additional language at school level for students of all ethnic . This created a thought to look into the syllabus in schools that will be able to prepare the students for their potential employers in future .
5 . Approach
I found that storytelling is one of the best tool to be used in this scenario as it helped to create an inner - bond between the unemployed graduates and the storyteller . With such bond and trust established , the unemployed graduates express their deep thoughts , worries , problems and failure in attaining their goals . This helped me to discover problems which was not previously captured . I think storytelling is one of the best tool in design thinking approach that can be used in user empathy .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11045 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Stakeholder management through interactive visualisation .
Challenge
I work in a creative solutions agency , managing a small portfolio of tech - based clients . We have spent the past six months working on a full re - launch for one of those clients – a food ordering and delivery service – with particular focus on their core product , a multi - platform app . While a new brand positioning and launch campaign were important , we knew they would be futile exercises if the app itself did n’t live up to consumers ’ expectations . It ’s very easy to tell someone how good something is , but the moment of truth happens when a consumer interacts with your product and experiences it for themselves . There were a huge number of stakeholders involved in product development for this business , ranging from global C - suite executives accountable to shareholders , through to local coders responsible for delivery and maintenance . Each stakeholder needed to be clear on what improvements and changes were being made , why , and what the expected outcomes were . We needed to find a way to communicate all of this , across varying levels of expertise , with a single source of truth that was n’t open to misinterpretation . Selection
While a variety of design thinking tools were applicable to the task , such as mind mapping and learning launch ( using a ‘ release , test , improve , repeat ’ cycle ) , of particular value was the visualisation tool . Given the number and variety of stakeholders involved in the project , it was important that we were clear on the changes we were proposing , how they would look and importantly , how they would work . We used a specific type of visualisation tool , called wireframes , to ‘ mock up ’ how screens would look and how they would function . ( Wireframes are a set of simple 2D images , showing the layout and expected functionality of a digital touch - point , such as an app or a website . ) Application
We initially ran a number of mind mapping sessions with a variety of stakeholders – including global CTOs , brand directors , app developers , user experience architects , product managers , salespeople and communications creatives – off the back of which we defined the critical design criteria that would ensure success for this stream of work . We then took the high priority improvements and started wireframing them . Our user experience architect blended best practice user interface design with known customer insights from existing research , and created visual representations of the new and improved app . After gathering initial feedback from stakeholders on the wireframes , we could see that while the they were helping people wrap their heads around the proposed improvements , they were a little too simple of the complexity of this task and that when it came to understanding the functionality underpinning the visuals , they were still very open to interpretation . So we decided to take our wireframes one step further by a building a very basic prototype using the wireframes as the skeleton – essentially a clickable set of interactive 2D drawings – enabling stakeholders to actually ‘ use ’ the proposed improvements , as opposed to just ‘ looking ’ at them and trying to visualise themselves how they might work .
Insight
The major insight we gained was that there are different levels of visualisation , and that for some projects , simple visualisation is the ideal tool , while for others , you need to take it one step further and actually bring that visualisation to life in a tangible , interactive way . The introduction of interactive wireframes as a form of visualisation essentially created a single source of truth for all stakeholders . Nothing was left to chance or assumption – all stakeholders saw and interacted with the same prototype , and there was little room for misinterpretation . Additionally , rather than reserving a prototype as a learning launch tool , we decided to use it as a visualisation and demonstration tool , for the purpose of managing internal stakeholders , not testing with external customers . Approach
Visualisation is an incredibly helpful design thinking tool , particularly when it comes to describing things that are open to interpretation , or come pre - loaded with individual assumptions . You can flex and stretch the visualisation tool to suit the needs of individual briefs , and make it as simple or detailed as you like . We felt that visualisation , particularly interactive visualisation , was incredibly helpful for our product and worked well with regards to managing the expectations of multiple stakeholders with varying levels of product understanding . Visualisation brought to life insights from customer research and priorities from mind mapping sessions , and contributed significantly to our collective readiness for customer - facing learning launches . For this reason , we continue using interactive visualisation for all app modifications as it ’s an excellent form of stakeholder management .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Stakeholder management through interactive visualisation .
Challenge
I work in a creative solutions agency , managing a small portfolio of tech - based clients . We have spent the past six months working on a full re - launch for one of those clients – a food ordering and delivery service – with particular focus on their core product , a multi - platform app . While a new brand positioning and launch campaign were important , we knew they would be futile exercises if the app itself did n’t live up to consumers ’ expectations . It ’s very easy to tell someone how good something is , but the moment of truth happens when a consumer interacts with your product and experiences it for themselves . There were a huge number of stakeholders involved in product development for this business , ranging from global C - suite executives accountable to shareholders , through to local coders responsible for delivery and maintenance . Each stakeholder needed to be clear on what improvements and changes were being made , why , and what the expected outcomes were . We needed to find a way to communicate all of this , across varying levels of expertise , with a single source of truth that was n’t open to misinterpretation . Selection
While a variety of design thinking tools were applicable to the task , such as mind mapping and learning launch ( using a ‘ release , test , improve , repeat ’ cycle ) , of particular value was the visualisation tool . Given the number and variety of stakeholders involved in the project , it was important that we were clear on the changes we were proposing , how they would look and importantly , how they would work . We used a specific type of visualisation tool , called wireframes , to ‘ mock up ’ how screens would look and how they would function . ( Wireframes are a set of simple 2D images , showing the layout and expected functionality of a digital touch - point , such as an app or a website . ) Application
We initially ran a number of mind mapping sessions with a variety of stakeholders – including global CTOs , brand directors , app developers , user experience architects , product managers , salespeople and communications creatives – off the back of which we defined the critical design criteria that would ensure success for this stream of work . We then took the high priority improvements and started wireframing them . Our user experience architect blended best practice user interface design with known customer insights from existing research , and created visual representations of the new and improved app . After gathering initial feedback from stakeholders on the wireframes , we could see that while the they were helping people wrap their heads around the proposed improvements , they were a little too simple of the complexity of this task and that when it came to understanding the functionality underpinning the visuals , they were still very open to interpretation . So we decided to take our wireframes one step further by a building a very basic prototype using the wireframes as the skeleton – essentially a clickable set of interactive 2D drawings – enabling stakeholders to actually ‘ use ’ the proposed improvements , as opposed to just ‘ looking ’ at them and trying to visualise themselves how they might work .
Insight
The major insight we gained was that there are different levels of visualisation , and that for some projects , simple visualisation is the ideal tool , while for others , you need to take it one step further and actually bring that visualisation to life in a tangible , interactive way . The introduction of interactive wireframes as a form of visualisation essentially created a single source of truth for all stakeholders . Nothing was left to chance or assumption – all stakeholders saw and interacted with the same prototype , and there was little room for misinterpretation . Additionally , rather than reserving a prototype as a learning launch tool , we decided to use it as a visualisation and demonstration tool , for the purpose of managing internal stakeholders , not testing with external customers . Approach
Visualisation is an incredibly helpful design thinking tool , particularly when it comes to describing things that are open to interpretation , or come pre - loaded with individual assumptions . You can flex and stretch the visualisation tool to suit the needs of individual briefs , and make it as simple or detailed as you like . We felt that visualisation , particularly interactive visualisation , was incredibly helpful for our product and worked well with regards to managing the expectations of multiple stakeholders with varying levels of product understanding . Visualisation brought to life insights from customer research and priorities from mind mapping sessions , and contributed significantly to our collective readiness for customer - facing learning launches . For this reason , we continue using interactive visualisation for all app modifications as it ’s an excellent form of stakeholder management .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19027 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | College Travel Agency - Learning Launch
Challenge and Selection :
I used to work in a travel agency in Mexico , that was on the top 3 high school graduation trip agencies in Latin America . Our only destinations at that moment were Cancún and Puerto Vallarta , we offered in each of them a full all inclusive round trip ( including flights , 6 days and 5 nights at an all inclusive hotel , private transportation at destination , daily open bar night clubs , daily private beach club , etc . ) We used to fly to each destination over 1,500 graduates every week from spring break till the end of summer . Our trips gave us a customer wallet that renewed every year , since we only offered trips to high school graduates . In consequence , once a client had traveled with us , he was no longer a potential or recurrent client again , since he would n’t fit in our offered trips , even though they wanted to travel again with us due to the great service we offered . We saw this situation happening for many years , wasting the opportunity of keeping with us clients that had already traveled with us and liked our company . This was an eye opener to us , so that we needed to find a way of selling our services again to a past client even though he was no longer a “ graduate ” .
We decided to use the Design Thinking Methodology to find a solution that would be a perfect fit to keep our clients with us through years , and not only selling to them the year they graduate and never see them again . At this point is where a tool like a Learning Launch comes handy , since it will allow us to create and test a prototype as an “ alternative solution ” for our specific need , that was “ Developing a product to maintain our clients once their average life spawn with us had finished ” . As we saw during the course , this tool will give us useful insight , in order to keep iterating our prototype till we came up with an almost perfect idea . It will also let us proof or discard any hypothesis developed during the process , so that we can enrich our insights . Also , in order to avoid confirmation bias and to enrich all the process , we defined a multidisciplinary team , conformed of not only people from different areas , but also looking different peoples profiles , such as different ages , different college degrees , etc .
Application :
For the application , we decided to follow the process as we saw in the course videos , where we : Started with the hypothesis that : “ College students wanted shorter and cheaper trips than the ones we offered to Cancún and Puerto Vallarta [ 2 - 4 days ] with “ less party ” and to different cities ” . In a nutshell , more “ mature " trips . In México there are more than 130 towns that receive the badge of “ Magical Town ” , they are around all the country and people usually visits them on road trips or during holidays in short trips . Whit this in mind we had the assumption that combining this two elements to offer 2 - 4 days trips to a “ magical town ” during the most important holidays would be a perfect fit
for college students . We went through 10 workshops with multicultural teams , varying from age , to college degree , sociocultural background , etc . , in order to understand their needs and desires . Next we went through 3 sessions only with the operative team to define what would be the best deal we could offer to our potential clients . After 1.5 months of investigation and plantation , we came up with 1 idea to “ San Miguel de Allende ” for the wine and hot air balloon festival . We offered the trip and achieve to sell the trip to 45 people , also including full round trip transportation , all inclusive hotel , and everything needed for the festival .
Once that trip finished , we iterated thanks to surveys applied to our travelers and launched a second learning launch , but now to “ Val’Quirico ” that is a place that replicates an Italian town near Mexico City . This second time we had 55 travelers and focused on reducing operational costs to reduce the costs of the trips , so we decided to use what we learnt from the first experience and reduced the all inclusive hotel class , and only left breakfast and dinner . Because since people was outside going through the town , they did n’t took advantage of the buffet and open bar , so that price was n’t convenient and only inflated the overall price .
Insight :
Thanks to this tool we would be able to keep iterating and throwing learning launches till we came up with a fully refined product . After we threw those two learning launches , we came up with really relevant insight since we were able to proof that in fact college students want shorter and cheaper trips , but not because they were more mature , it was because some of them started working while they study , so now they were the ones paying for their trips instead of their parents ( As it happens when it ’s their graduation trip from high school . ) We also came up with the insight that our Clientes preferred to visit a new place instead of going again to the same destination they ’ve already gone .
Approach :
Using this tool helped us to open the eyes and see that our type of client evolves pretty quickly , so for the next time I would keep the surveys as a good practice in order to keep our product in Kaizen ( Continuous improvement related to lean manufacturing ) . Since our products are more like a service , we are not fixed to develop only one product to fit all . Also for the next time I would consider throwing a learning launch to produce a list or menu to see if this is better for our clients , so that they can decide from a basic plan how expensive and complete they want their trip . This would also allow us to get to a broader clientele to take more advantage of our previous clients . Instead of selling just one type of trip that is something that works pretty well for high school grads .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: College Travel Agency - Learning Launch
Challenge and Selection :
I used to work in a travel agency in Mexico , that was on the top 3 high school graduation trip agencies in Latin America . Our only destinations at that moment were Cancún and Puerto Vallarta , we offered in each of them a full all inclusive round trip ( including flights , 6 days and 5 nights at an all inclusive hotel , private transportation at destination , daily open bar night clubs , daily private beach club , etc . ) We used to fly to each destination over 1,500 graduates every week from spring break till the end of summer . Our trips gave us a customer wallet that renewed every year , since we only offered trips to high school graduates . In consequence , once a client had traveled with us , he was no longer a potential or recurrent client again , since he would n’t fit in our offered trips , even though they wanted to travel again with us due to the great service we offered . We saw this situation happening for many years , wasting the opportunity of keeping with us clients that had already traveled with us and liked our company . This was an eye opener to us , so that we needed to find a way of selling our services again to a past client even though he was no longer a “ graduate ” .
We decided to use the Design Thinking Methodology to find a solution that would be a perfect fit to keep our clients with us through years , and not only selling to them the year they graduate and never see them again . At this point is where a tool like a Learning Launch comes handy , since it will allow us to create and test a prototype as an “ alternative solution ” for our specific need , that was “ Developing a product to maintain our clients once their average life spawn with us had finished ” . As we saw during the course , this tool will give us useful insight , in order to keep iterating our prototype till we came up with an almost perfect idea . It will also let us proof or discard any hypothesis developed during the process , so that we can enrich our insights . Also , in order to avoid confirmation bias and to enrich all the process , we defined a multidisciplinary team , conformed of not only people from different areas , but also looking different peoples profiles , such as different ages , different college degrees , etc .
Application :
For the application , we decided to follow the process as we saw in the course videos , where we : Started with the hypothesis that : “ College students wanted shorter and cheaper trips than the ones we offered to Cancún and Puerto Vallarta [ 2 - 4 days ] with “ less party ” and to different cities ” . In a nutshell , more “ mature " trips . In México there are more than 130 towns that receive the badge of “ Magical Town ” , they are around all the country and people usually visits them on road trips or during holidays in short trips . Whit this in mind we had the assumption that combining this two elements to offer 2 - 4 days trips to a “ magical town ” during the most important holidays would be a perfect fit
for college students . We went through 10 workshops with multicultural teams , varying from age , to college degree , sociocultural background , etc . , in order to understand their needs and desires . Next we went through 3 sessions only with the operative team to define what would be the best deal we could offer to our potential clients . After 1.5 months of investigation and plantation , we came up with 1 idea to “ San Miguel de Allende ” for the wine and hot air balloon festival . We offered the trip and achieve to sell the trip to 45 people , also including full round trip transportation , all inclusive hotel , and everything needed for the festival .
Once that trip finished , we iterated thanks to surveys applied to our travelers and launched a second learning launch , but now to “ Val’Quirico ” that is a place that replicates an Italian town near Mexico City . This second time we had 55 travelers and focused on reducing operational costs to reduce the costs of the trips , so we decided to use what we learnt from the first experience and reduced the all inclusive hotel class , and only left breakfast and dinner . Because since people was outside going through the town , they did n’t took advantage of the buffet and open bar , so that price was n’t convenient and only inflated the overall price .
Insight :
Thanks to this tool we would be able to keep iterating and throwing learning launches till we came up with a fully refined product . After we threw those two learning launches , we came up with really relevant insight since we were able to proof that in fact college students want shorter and cheaper trips , but not because they were more mature , it was because some of them started working while they study , so now they were the ones paying for their trips instead of their parents ( As it happens when it ’s their graduation trip from high school . ) We also came up with the insight that our Clientes preferred to visit a new place instead of going again to the same destination they ’ve already gone .
Approach :
Using this tool helped us to open the eyes and see that our type of client evolves pretty quickly , so for the next time I would keep the surveys as a good practice in order to keep our product in Kaizen ( Continuous improvement related to lean manufacturing ) . Since our products are more like a service , we are not fixed to develop only one product to fit all . Also for the next time I would consider throwing a learning launch to produce a list or menu to see if this is better for our clients , so that they can decide from a basic plan how expensive and complete they want their trip . This would also allow us to get to a broader clientele to take more advantage of our previous clients . Instead of selling just one type of trip that is something that works pretty well for high school grads .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21990 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION - STORYTELLING : ROAD TO POSSIBILITIES
CHALLENGE Storytelling isa very critical and great tool that hasbeen used effectively in the systemlsthat we operate within in Nigeria . These systems include families , Religion centers , civil communities , corporate organisationsand in the Political leadership of the country .
Since my active years as an adult , i have been involved within the Secular and Sacred aspects of our society . In the secular as a HR professional of about 23years and also in the Academia as a Scholar on Professorial level . In the Sacred aspect , I have been an ordained religious minister and also a Certified Chaplain . In all these , I have seen the sufferings of Youths , qualified professionals that are unemployed , hurting single parents , rape victims and seniors that live with regrets of missed opportunities . Many of them as you can see from the recent Protests across Nigeria are really hurting and have to face oppression and Injustice from those that were supposed to protect them . Summarily , these category of people need more than just motivational talks but real empowerment and inspiration . Their level of confidence of many that i encounter has been so depleted that counseling hasbecome a skill that hasto be kept handy .
SELECTION Sharing stories have always helped with my cross vocational commitment to inspire change and bring hope to the hopeless situations and circumstances these categories of people are confronted by . Being a good communicator , I often find myself in situations where sharing stories really play a strong role in achieving the intended goal of bringing message of hope and possibility to the vulnerable .
As interesting as my side is , the main crux is the flip side of the coin - the stories shared by all the people i encounter about their experiences , fears , apprehensions , the weak grab on the possibility that things could actually take a positive turn . These are the trigger and boost that kept me on for all these years . Since stories have capacity to connect , i relate my personal experiences and those of others that some of them could verify amd how I was able to pull through , this brings a ray of hope to them and in turn helps them visualize a state of them achieving true happinessin the hopefully not distant future .
These engagements helps me connect with themand also helps to perceive and understand their goals , interests and thought processes which in turn facilitates the development of required strategiesthat can be adapted or adopted to addresstheir unique situations .
APPLICATION I remember a stuation of a female youth on the verge of commiting suicide because she was fed up of virtually everything all around her . Things were not just working despite the push she was providing . In the practical application of it , i used storytelling to convey to a teamthat was being frustrated about ideas they felt was good but was not just sailing through . They had tried modifying many times all to no avail . I brought on board the story of this young lady and showed them how opening up to having an open mind helped to ensure she pulled through although it took gradual but progressive steps that had graduated movements and she also celebrated micro wins , mini wins and later she was able to celebrate mega wins . This team was afraid they would lose their drive and that many factors especially economic and financial resources where gradually becoming lean . At the point of sharing the story the young woman had settled in her home with an understanding husband and two lovely children . At thispoint the teambegan to be
more open and not just be rigid with a fixed mindset .
INSIGHT At this point , i observed that the fear of the team was shrinking economic and financial resources and issue of time working against them . They knew if they did not make progress the whole project would be shut down .
Now that the story had been kickstarted , I made it clear to the team on how frustrated the young woman was and that she was at the point of committing suicide . The point she opened up and discontinued the fixed mindset she had was very key to the turnaround . I shared how she had a very real turnaround and the sequence of events fromthe challenge she presented and the journey to the point where she was able to actualize her dreams and she is no longer suicidal . This was well received by the team . She really needed individual attention that would guide her out of the gloomy and suicidal situation she had found herself . Right now the team is moving gradually but steadily and no longer have a fixed mindset or a feeling that things would implode becuase it appeared many factorswere up and against them .
APPROACH Storytelling had played a very strong role in dimensions of my involvements and i can tell that it has lots of inspirational value that has and will further help me in presenting my ideas and best illuminate them . From this encounter , i have been able to understand better the four dimensions of questions revolving around Design Thinking : What Is ? What If ? What Wows ? and What Works ? . It has also opened me up seriously to the world of Possibilities despite the challenges on ground and all around .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION - STORYTELLING : ROAD TO POSSIBILITIES
CHALLENGE Storytelling isa very critical and great tool that hasbeen used effectively in the systemlsthat we operate within in Nigeria . These systems include families , Religion centers , civil communities , corporate organisationsand in the Political leadership of the country .
Since my active years as an adult , i have been involved within the Secular and Sacred aspects of our society . In the secular as a HR professional of about 23years and also in the Academia as a Scholar on Professorial level . In the Sacred aspect , I have been an ordained religious minister and also a Certified Chaplain . In all these , I have seen the sufferings of Youths , qualified professionals that are unemployed , hurting single parents , rape victims and seniors that live with regrets of missed opportunities . Many of them as you can see from the recent Protests across Nigeria are really hurting and have to face oppression and Injustice from those that were supposed to protect them . Summarily , these category of people need more than just motivational talks but real empowerment and inspiration . Their level of confidence of many that i encounter has been so depleted that counseling hasbecome a skill that hasto be kept handy .
SELECTION Sharing stories have always helped with my cross vocational commitment to inspire change and bring hope to the hopeless situations and circumstances these categories of people are confronted by . Being a good communicator , I often find myself in situations where sharing stories really play a strong role in achieving the intended goal of bringing message of hope and possibility to the vulnerable .
As interesting as my side is , the main crux is the flip side of the coin - the stories shared by all the people i encounter about their experiences , fears , apprehensions , the weak grab on the possibility that things could actually take a positive turn . These are the trigger and boost that kept me on for all these years . Since stories have capacity to connect , i relate my personal experiences and those of others that some of them could verify amd how I was able to pull through , this brings a ray of hope to them and in turn helps them visualize a state of them achieving true happinessin the hopefully not distant future .
These engagements helps me connect with themand also helps to perceive and understand their goals , interests and thought processes which in turn facilitates the development of required strategiesthat can be adapted or adopted to addresstheir unique situations .
APPLICATION I remember a stuation of a female youth on the verge of commiting suicide because she was fed up of virtually everything all around her . Things were not just working despite the push she was providing . In the practical application of it , i used storytelling to convey to a teamthat was being frustrated about ideas they felt was good but was not just sailing through . They had tried modifying many times all to no avail . I brought on board the story of this young lady and showed them how opening up to having an open mind helped to ensure she pulled through although it took gradual but progressive steps that had graduated movements and she also celebrated micro wins , mini wins and later she was able to celebrate mega wins . This team was afraid they would lose their drive and that many factors especially economic and financial resources where gradually becoming lean . At the point of sharing the story the young woman had settled in her home with an understanding husband and two lovely children . At thispoint the teambegan to be
more open and not just be rigid with a fixed mindset .
INSIGHT At this point , i observed that the fear of the team was shrinking economic and financial resources and issue of time working against them . They knew if they did not make progress the whole project would be shut down .
Now that the story had been kickstarted , I made it clear to the team on how frustrated the young woman was and that she was at the point of committing suicide . The point she opened up and discontinued the fixed mindset she had was very key to the turnaround . I shared how she had a very real turnaround and the sequence of events fromthe challenge she presented and the journey to the point where she was able to actualize her dreams and she is no longer suicidal . This was well received by the team . She really needed individual attention that would guide her out of the gloomy and suicidal situation she had found herself . Right now the team is moving gradually but steadily and no longer have a fixed mindset or a feeling that things would implode becuase it appeared many factorswere up and against them .
APPROACH Storytelling had played a very strong role in dimensions of my involvements and i can tell that it has lots of inspirational value that has and will further help me in presenting my ideas and best illuminate them . From this encounter , i have been able to understand better the four dimensions of questions revolving around Design Thinking : What Is ? What If ? What Wows ? and What Works ? . It has also opened me up seriously to the world of Possibilities despite the challenges on ground and all around .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21532 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge I have recently been inves2ga2ng the processes involved in my workflow in an outpa2ent
healthcare se;ng . Some2mes the appointment schedule does not run on its expected 2meline due to spending more 2me with a pa2ent : either because of the complexity of a pa2ent ’s care , the 2me taken to communicate , or other limi2ng factors . In other cases , the schedule gets behind because of the variable check - in 2mes of pa2ents : late check - ins leading to a later start , and thus later finishing 2mes for their appointments . I wanted to look into the factors that lead to late check - in 2mes and see if there were any solu2ons for this aspect within our current system .
Selec2on I selected the visualiza2on tool , as I wanted to start tackling this problem from the beginning in
the design thinking process . I hoped this may help me think a liFle more crea2vely at the onset of this process . This visualiza2on could help me think from a pa2ent - centered perspec2ve : what was involved in their journey to the arrival to their appointment .
Applica2on I drew a flow chart from a pa2ent ’s perspec2ve including the steps involved from ini2al
no2fica2on of the appointment to being called to the exam room ( see figure 1 ) . The process starts with an appointment postcard usually sent two weeks before the appointment and then moves on to involve driving 2me and traffic , finding a parking spot , wai2ng in line to check in , and taking a seat in the wai2ng room . Wri2ng out these steps is one way to describe the experience , but the diagram and drawings helped magnify how some of these steps can be stressful to someone experiencing them . Visualizing this process also demonstrated how , when one of these steps takes extra 2me , all the other downstream steps are delayed . I also think that by using visualiza2on , I was more aware of small details that are a part of this journey ; now , each step can be given aFen2on when seeking solu2ons to the challenge .
Insight Moving through this journey using the flow chart allowed me to see that there are mul2ple
points within this 2meline that could cause the pa2ent to arrive later than the appointment 2me scheduled . Not only that , but drawing some of these images helps to express that these situa2ons may be frustra2ng for the pa2ent to experience . Visualizing the challenge this way allowed me to pause and to brainstorm the factors that are involved in the end result .
Approach Evalua2ng the factors involved in the journey to arrive to an appointment by visualizing the
concept of the problem as I did in this exercise certainly helped me to have empathy for the pa2ent experience . Someone ’s late arrival may be due to factors beyond their control . They may arrive to the appointment already frustrated by their earlier journey . The visualiza2on technique used at the start of this process could be elaborated upon in a later step of the design thinking process in the mind mapping steps . Then , stakeholders like pa2ents and members of the healthcare team could contribute their insights and experiences . Adding others ’ opinions to this process would add depth in the process of thinking about possible solu2ons : how some of these more stressful or 2me - consuming steps might be streamlined , or somehow accounted for elsewhere in the adjustment of the clinical schedule .
Figure 1 . Visualiza2on of pa2ent journey to appointment check - in
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge I have recently been inves2ga2ng the processes involved in my workflow in an outpa2ent
healthcare se;ng . Some2mes the appointment schedule does not run on its expected 2meline due to spending more 2me with a pa2ent : either because of the complexity of a pa2ent ’s care , the 2me taken to communicate , or other limi2ng factors . In other cases , the schedule gets behind because of the variable check - in 2mes of pa2ents : late check - ins leading to a later start , and thus later finishing 2mes for their appointments . I wanted to look into the factors that lead to late check - in 2mes and see if there were any solu2ons for this aspect within our current system .
Selec2on I selected the visualiza2on tool , as I wanted to start tackling this problem from the beginning in
the design thinking process . I hoped this may help me think a liFle more crea2vely at the onset of this process . This visualiza2on could help me think from a pa2ent - centered perspec2ve : what was involved in their journey to the arrival to their appointment .
Applica2on I drew a flow chart from a pa2ent ’s perspec2ve including the steps involved from ini2al
no2fica2on of the appointment to being called to the exam room ( see figure 1 ) . The process starts with an appointment postcard usually sent two weeks before the appointment and then moves on to involve driving 2me and traffic , finding a parking spot , wai2ng in line to check in , and taking a seat in the wai2ng room . Wri2ng out these steps is one way to describe the experience , but the diagram and drawings helped magnify how some of these steps can be stressful to someone experiencing them . Visualizing this process also demonstrated how , when one of these steps takes extra 2me , all the other downstream steps are delayed . I also think that by using visualiza2on , I was more aware of small details that are a part of this journey ; now , each step can be given aFen2on when seeking solu2ons to the challenge .
Insight Moving through this journey using the flow chart allowed me to see that there are mul2ple
points within this 2meline that could cause the pa2ent to arrive later than the appointment 2me scheduled . Not only that , but drawing some of these images helps to express that these situa2ons may be frustra2ng for the pa2ent to experience . Visualizing the challenge this way allowed me to pause and to brainstorm the factors that are involved in the end result .
Approach Evalua2ng the factors involved in the journey to arrive to an appointment by visualizing the
concept of the problem as I did in this exercise certainly helped me to have empathy for the pa2ent experience . Someone ’s late arrival may be due to factors beyond their control . They may arrive to the appointment already frustrated by their earlier journey . The visualiza2on technique used at the start of this process could be elaborated upon in a later step of the design thinking process in the mind mapping steps . Then , stakeholders like pa2ents and members of the healthcare team could contribute their insights and experiences . Adding others ’ opinions to this process would add depth in the process of thinking about possible solu2ons : how some of these more stressful or 2me - consuming steps might be streamlined , or somehow accounted for elsewhere in the adjustment of the clinical schedule .
Figure 1 . Visualiza2on of pa2ent journey to appointment check - in
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15408 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection Visualization
Challenge
The challenge that I ’m facing is related to a global harmonization initiative and I would like to learn from a group of stakeholders ( in a certain business area ) how they actually do a specific part of their work . To be more precise , I would like to understand which particular steps are required within a certain business process; what type of information they need and deliver; who else ( besides themselves ) are involved within this process and which computer systems or applications are used within this process . Important to know is that these different stakeholders are based in different countries , while each of them might do their work in a different manner . Another important element is that these different stakeholders might not exactly know how their peers from the other countries do their work . To so summarize my challenge : a ) I would like to learn how each of the stakeholders does their work; b ) I would like to achieve that all the stakeholders also understand how their various peers do their work .
Selection
The tool that I have chosen is ‘ Visualization ’ . It was my impression that this would enable us to achieve our required results . I have learned that drawing can really help to understand ‘ the story ’ that someone else is explaining . When actually drawing ‘ the story ’ live in front of a group of people , it would allow the person that is explaining a particular ‘ story ’ to verify that it is accurate and complete while the other persons in the room would actually learn from the story as it unfolds . Drawing will help cultivating the right side of our brain and improve visual thinking . It helps to keep people actively involved while better remembering the content that was presented and/or ( co)created . A drawing can literally be anything , but it is important to stick to a certain structure that anyone can easily follow . This would also make it easier for example to compare different processes with each other . I have decided to draw the process on wide horizontal paper that would be sticked to the wall . I would start on the left side ( which is the beginning of the process ) and would end on the right side ( which is the end of the process ) . For each process step I would try to draw a little doodle ( a simple and fast drawing ) that symbolizes the activity . It can include people , computers , communication balloons , text , etc . Basically everything that can help to clarify the activity . Drawing elements can also be added to express personal experiences that are related to certain activities . Any emotional state could be added with a simple doodle and some supporting text if needed . Information about visualization can be found in ‘ Week 1 ’ of this Design Thinking for Innovation course .
Application
I was able to plan and conduct a 4 hour afternoon session with our stakeholders while everyone was together in the same room . Prior to the meeting , I ’ve prepared the room in order to smoothly start and execute our session . The 4 stakeholders were sitting behind a desk , facing a wall . There was sufficient space in the room in order for people to standup and walk around whenever one would feel like doing this . The wall was prepared with 4 wide sheets of paper , each dedicated for a stakeholder process . For each stakeholder we ’ve taken 3040 minutes to draw their process . It was important to ask the right questions in order to : a ) draw the appropriate level of detail; b ) have a consistent set of drawings that can be approached by our stakeholders in the same manner; c ) have a consistent set of drawings that can be compared with each other by our stakeholders . Each of the drawings ended up as a colorful and playful representation of a business process . It contained illustrations for the various people that are involved in the process as well as illustrations for material and information that are used / created within the process . The drawings also presented problems , discomforts and
frustrations that the stakeholders were experiencing ( or seeing ) within their process . These were drawn in a playful manner in order to make them less personal and offencive .
Insight
During the 4 hours session I have experienced that the complete audience was actively involved . Instead of just listening to someone who is telling about a process , they seemed to actually ‘ experience ’ the process . Other participants also interacted various times and asked questions to the stakeholder that was explaining his / her process . They would sometimes standup , walk to the drawing and actually use it to understand or deepen their knowledge and improve the drawing ( which made the drawing closer to the reality ) I have learned that this 4 hours session was extremely efficient : a ) I was able to learn enough about their current way of working and understand the main differences between the processes; b ) The various stakeholders experienced and learned about the processes of their peers; c ) We have created valuable drawing material which became a visual memory of all that we ’ve learned in these 4 hours . By just looking at the drawing ( at any moment in time ) , the stakeholders will be able to directly connect with the information and knowledge that was shared during that meeting . Additionally , the drawings can be used to easily share knowledge with other persons that were not part of the session .
Approach
A very important insight for me is that it is difficult to facilitate such a meeting while also doing the drawing work . It requires someone to be comfortable in both skills . I have learned that facilitating meetings in a graphical manner is a serious skill that requires to be developed . Personally I feel that I still need to develop this skill much further . I have experienced positive results with my limited skills but do not feel fully comfortable in doing it yet . I think I can become better in translating the story into a drawing , so I will continue developing this skill because i ’m fully convinced by its value . Alternatively , in case a group is larger and requires more active facilitation effort , it would be worth to have a dedicated graphical facilitator to create the drawings .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection Visualization
Challenge
The challenge that I ’m facing is related to a global harmonization initiative and I would like to learn from a group of stakeholders ( in a certain business area ) how they actually do a specific part of their work . To be more precise , I would like to understand which particular steps are required within a certain business process; what type of information they need and deliver; who else ( besides themselves ) are involved within this process and which computer systems or applications are used within this process . Important to know is that these different stakeholders are based in different countries , while each of them might do their work in a different manner . Another important element is that these different stakeholders might not exactly know how their peers from the other countries do their work . To so summarize my challenge : a ) I would like to learn how each of the stakeholders does their work; b ) I would like to achieve that all the stakeholders also understand how their various peers do their work .
Selection
The tool that I have chosen is ‘ Visualization ’ . It was my impression that this would enable us to achieve our required results . I have learned that drawing can really help to understand ‘ the story ’ that someone else is explaining . When actually drawing ‘ the story ’ live in front of a group of people , it would allow the person that is explaining a particular ‘ story ’ to verify that it is accurate and complete while the other persons in the room would actually learn from the story as it unfolds . Drawing will help cultivating the right side of our brain and improve visual thinking . It helps to keep people actively involved while better remembering the content that was presented and/or ( co)created . A drawing can literally be anything , but it is important to stick to a certain structure that anyone can easily follow . This would also make it easier for example to compare different processes with each other . I have decided to draw the process on wide horizontal paper that would be sticked to the wall . I would start on the left side ( which is the beginning of the process ) and would end on the right side ( which is the end of the process ) . For each process step I would try to draw a little doodle ( a simple and fast drawing ) that symbolizes the activity . It can include people , computers , communication balloons , text , etc . Basically everything that can help to clarify the activity . Drawing elements can also be added to express personal experiences that are related to certain activities . Any emotional state could be added with a simple doodle and some supporting text if needed . Information about visualization can be found in ‘ Week 1 ’ of this Design Thinking for Innovation course .
Application
I was able to plan and conduct a 4 hour afternoon session with our stakeholders while everyone was together in the same room . Prior to the meeting , I ’ve prepared the room in order to smoothly start and execute our session . The 4 stakeholders were sitting behind a desk , facing a wall . There was sufficient space in the room in order for people to standup and walk around whenever one would feel like doing this . The wall was prepared with 4 wide sheets of paper , each dedicated for a stakeholder process . For each stakeholder we ’ve taken 3040 minutes to draw their process . It was important to ask the right questions in order to : a ) draw the appropriate level of detail; b ) have a consistent set of drawings that can be approached by our stakeholders in the same manner; c ) have a consistent set of drawings that can be compared with each other by our stakeholders . Each of the drawings ended up as a colorful and playful representation of a business process . It contained illustrations for the various people that are involved in the process as well as illustrations for material and information that are used / created within the process . The drawings also presented problems , discomforts and
frustrations that the stakeholders were experiencing ( or seeing ) within their process . These were drawn in a playful manner in order to make them less personal and offencive .
Insight
During the 4 hours session I have experienced that the complete audience was actively involved . Instead of just listening to someone who is telling about a process , they seemed to actually ‘ experience ’ the process . Other participants also interacted various times and asked questions to the stakeholder that was explaining his / her process . They would sometimes standup , walk to the drawing and actually use it to understand or deepen their knowledge and improve the drawing ( which made the drawing closer to the reality ) I have learned that this 4 hours session was extremely efficient : a ) I was able to learn enough about their current way of working and understand the main differences between the processes; b ) The various stakeholders experienced and learned about the processes of their peers; c ) We have created valuable drawing material which became a visual memory of all that we ’ve learned in these 4 hours . By just looking at the drawing ( at any moment in time ) , the stakeholders will be able to directly connect with the information and knowledge that was shared during that meeting . Additionally , the drawings can be used to easily share knowledge with other persons that were not part of the session .
Approach
A very important insight for me is that it is difficult to facilitate such a meeting while also doing the drawing work . It requires someone to be comfortable in both skills . I have learned that facilitating meetings in a graphical manner is a serious skill that requires to be developed . Personally I feel that I still need to develop this skill much further . I have experienced positive results with my limited skills but do not feel fully comfortable in doing it yet . I think I can become better in translating the story into a drawing , so I will continue developing this skill because i ’m fully convinced by its value . Alternatively , in case a group is larger and requires more active facilitation effort , it would be worth to have a dedicated graphical facilitator to create the drawings .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19425 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Mind Mapping
Challange & Selection
As a Product Development Specialist in some bank In Indonesia , a new business
model is a must in Banking Industry , a new idea and inovation that applicable must be collected .
That market demand in Banking Industry now not only save but also need fast ,
easy , paperless and borderless . Mind Mapping is a great tools to reach what market needs and sometimes collecting Idea or Insight from my team and it is very usefull in the distrubtion business era like now . Its help me to creating right path - innovation or solution in the some problem . With main mapping my team more easy to understand how they might thinking and arguing to solve the problem .
Application
I had experience to making a main mapping to build a new business model called Digital Banking Loand Based on Application . To answer what marketing needs and to increasing portofolio micro business loan , with my team we used sticky paper to collecting insight What , Who , How , Why etc . Take a long discussed because it is must be the first business model tha ever known in Indonesia but it is so fun , they - my team- direcly know what the problem is and what the solution way must to discuss . Like a fintech but not similiar at least . Because it will be fit with compliance banking rule not fintech rule , it is very hard takes et least 1 year until cental bank of Indonesia give an approval .
Insight & Approach
Well , Mind Mapping is a great tools for me to making understand a whole problem and a whole solution an how to making my team easy to understand and be contribute actively to bring on good insight or sulution .
As a Product Development Specialist many problems , a new inovation and business process may be I will facing in the future , main mapping as I know is a perfect tools to gather an information , insight , idea from my team or market demands .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Mind Mapping
Challange & Selection
As a Product Development Specialist in some bank In Indonesia , a new business
model is a must in Banking Industry , a new idea and inovation that applicable must be collected .
That market demand in Banking Industry now not only save but also need fast ,
easy , paperless and borderless . Mind Mapping is a great tools to reach what market needs and sometimes collecting Idea or Insight from my team and it is very usefull in the distrubtion business era like now . Its help me to creating right path - innovation or solution in the some problem . With main mapping my team more easy to understand how they might thinking and arguing to solve the problem .
Application
I had experience to making a main mapping to build a new business model called Digital Banking Loand Based on Application . To answer what marketing needs and to increasing portofolio micro business loan , with my team we used sticky paper to collecting insight What , Who , How , Why etc . Take a long discussed because it is must be the first business model tha ever known in Indonesia but it is so fun , they - my team- direcly know what the problem is and what the solution way must to discuss . Like a fintech but not similiar at least . Because it will be fit with compliance banking rule not fintech rule , it is very hard takes et least 1 year until cental bank of Indonesia give an approval .
Insight & Approach
Well , Mind Mapping is a great tools for me to making understand a whole problem and a whole solution an how to making my team easy to understand and be contribute actively to bring on good insight or sulution .
As a Product Development Specialist many problems , a new inovation and business process may be I will facing in the future , main mapping as I know is a perfect tools to gather an information , insight , idea from my team or market demands .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12359 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Final Assignment – LEARNING LAUNCH
1 . Challenge
I am working in a multinational company as a financial auditor . In my department , we are use to carry out several audits in a short period of time . Every audit last certain days or weeks , depending on the client situation or type of audit : whether it ’s the first year auditing the client , whether it ’s a big - size client or not , the client ’s sector , the client ’s historical financial reports , etc . In most of those audits , we also take part of different teams , as we readapt their length depending on the staff needed for each audit . That means that we often need to deal with lots of different and sensitive information at the same time , while performing the audits in the busy season , and also considering that a fluency of the information provided by the client is essential to ensure our deadline achievements .
So in one of the teams I was taking part , we realized that the information list that we firstly provide to the client before physically starting our job , was often ignored by them until we got there , and that we use to experience delays in the reception of the documentation that we need to develop our auditing tasks , and that often made us end up with refocusing some jobs with barely having margin for that . My team decided to meet and design a sort of solution to reinforce the client implication .
We decided to ask for the IT department ’s support , in order to launch a platform , where we would upload the information list pattern with at least one month in advance , and the client would need to upload all the information to the platform , instead of sending us emails . That platform should be connected to our job planning , so it would know our next assignments , sending us reminder emails to upload the information list on time , and the same to the client ’s side , pushing them to provide us more information on time , having reminders for each little deadline that would be previously stablished regarding to the different epigraphs where we are performing work in the annual accounts .
2 . Selection
My department often introduces some changes that can lead us to an improvement in some areas . However , that little actions are rarely related with the innovation design thinking . This time though , our whole team , with the IT department support too , decided to use one of the most powerful and effective tools of the design thinking , called the Learning Launch .
So , to test how this new platform was working , we decided to use the Learning Launch approach , as a design thinking strategy that is capable to easily and rapidly test an idea , without implying much money , and to know if this works , before implementing it in the whole structure .
3 . Application
So , after the meeting with the IT department and all my team members , we decide to test the efficiency of our idea through the Learning Launch tool , launching a platform called “ InfoGo ” , that would be useful to easily connect our information needs with the client , and improve the information flow , firstly trying it in a small amount of assignments . We decided to test it in 4 teams in total ( one was ours ) , in small audits ( maximum audits that lasted 2 weeks ) that were running simultaneously .
In a period of 2 months , we could end up with some interesting insights , as the IT department firstly needed from 2 to 3 weeks to set up the basic platform pattern , then the 4 teams engaged uploaded the information list adjusting it to each client features , and then , wait about one month to physically start the audit after having collected most of the information we needed , and finally , having the 2 physical - time weeks to collect some extra info that might have arose from the job .
4 . Insight
By applying the Learning Launching tool , the teams implicated in the test , met again to compare the advantages and downsides in our work , and all of us agreed in the success of the new platform “ InfoGo ” , as an easy - to - use method that gave both us and the client , a better opportunity to collaborate and feel engaged with each other . “ InfoGo ” reminded us with margin enough ( as it is connected with our planning ) , the need to upload the information list , so we did n’t feel the pressure to worry about that . Moreover , this was also easier to fill due to the pattern list that the platform provided to us , so that we only needed to tick the desired information .
It also gave to the client , the sense of responsibility knowing that every information epigraph shows its own deadlines and the client also receive reminder emails to ensure that they wo n’t miss our need , and the grade of collaboration increased significantly , so we could finish the work on time .
We both ( audit team and the client ) took advantage of the increase in safety regarding to the information flow , as we all know that is a sensitive considered information , that uploaded in the platform , both made sure to have and to check whenever we need , avoiding to miss some emails or delete them , or lose some important information .
5 . Approach
After having used this tool , we just realized that has been a really useful approach that in this particular case has perfectly suited to our work , leading us to achieve a big improvement based on a small and quick test of an idea , that after having proved its success , we could start applying in all the upcoming audit works . So , in our future meetings to assess an audit issue , we will consider to use this again to check the validity of the future idea .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Final Assignment – LEARNING LAUNCH
1 . Challenge
I am working in a multinational company as a financial auditor . In my department , we are use to carry out several audits in a short period of time . Every audit last certain days or weeks , depending on the client situation or type of audit : whether it ’s the first year auditing the client , whether it ’s a big - size client or not , the client ’s sector , the client ’s historical financial reports , etc . In most of those audits , we also take part of different teams , as we readapt their length depending on the staff needed for each audit . That means that we often need to deal with lots of different and sensitive information at the same time , while performing the audits in the busy season , and also considering that a fluency of the information provided by the client is essential to ensure our deadline achievements .
So in one of the teams I was taking part , we realized that the information list that we firstly provide to the client before physically starting our job , was often ignored by them until we got there , and that we use to experience delays in the reception of the documentation that we need to develop our auditing tasks , and that often made us end up with refocusing some jobs with barely having margin for that . My team decided to meet and design a sort of solution to reinforce the client implication .
We decided to ask for the IT department ’s support , in order to launch a platform , where we would upload the information list pattern with at least one month in advance , and the client would need to upload all the information to the platform , instead of sending us emails . That platform should be connected to our job planning , so it would know our next assignments , sending us reminder emails to upload the information list on time , and the same to the client ’s side , pushing them to provide us more information on time , having reminders for each little deadline that would be previously stablished regarding to the different epigraphs where we are performing work in the annual accounts .
2 . Selection
My department often introduces some changes that can lead us to an improvement in some areas . However , that little actions are rarely related with the innovation design thinking . This time though , our whole team , with the IT department support too , decided to use one of the most powerful and effective tools of the design thinking , called the Learning Launch .
So , to test how this new platform was working , we decided to use the Learning Launch approach , as a design thinking strategy that is capable to easily and rapidly test an idea , without implying much money , and to know if this works , before implementing it in the whole structure .
3 . Application
So , after the meeting with the IT department and all my team members , we decide to test the efficiency of our idea through the Learning Launch tool , launching a platform called “ InfoGo ” , that would be useful to easily connect our information needs with the client , and improve the information flow , firstly trying it in a small amount of assignments . We decided to test it in 4 teams in total ( one was ours ) , in small audits ( maximum audits that lasted 2 weeks ) that were running simultaneously .
In a period of 2 months , we could end up with some interesting insights , as the IT department firstly needed from 2 to 3 weeks to set up the basic platform pattern , then the 4 teams engaged uploaded the information list adjusting it to each client features , and then , wait about one month to physically start the audit after having collected most of the information we needed , and finally , having the 2 physical - time weeks to collect some extra info that might have arose from the job .
4 . Insight
By applying the Learning Launching tool , the teams implicated in the test , met again to compare the advantages and downsides in our work , and all of us agreed in the success of the new platform “ InfoGo ” , as an easy - to - use method that gave both us and the client , a better opportunity to collaborate and feel engaged with each other . “ InfoGo ” reminded us with margin enough ( as it is connected with our planning ) , the need to upload the information list , so we did n’t feel the pressure to worry about that . Moreover , this was also easier to fill due to the pattern list that the platform provided to us , so that we only needed to tick the desired information .
It also gave to the client , the sense of responsibility knowing that every information epigraph shows its own deadlines and the client also receive reminder emails to ensure that they wo n’t miss our need , and the grade of collaboration increased significantly , so we could finish the work on time .
We both ( audit team and the client ) took advantage of the increase in safety regarding to the information flow , as we all know that is a sensitive considered information , that uploaded in the platform , both made sure to have and to check whenever we need , avoiding to miss some emails or delete them , or lose some important information .
5 . Approach
After having used this tool , we just realized that has been a really useful approach that in this particular case has perfectly suited to our work , leading us to achieve a big improvement based on a small and quick test of an idea , that after having proved its success , we could start applying in all the upcoming audit works . So , in our future meetings to assess an audit issue , we will consider to use this again to check the validity of the future idea .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20421 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection :
Visualization :
I chose this tool , because it has been very useful to me in recent weeks ,
it has allowed me to propose in a more didactic , exact and clear way to
the team the physical characteristics of the new product , taking into
account that it is something that currently is not offered in the market
and being something that does not yet exist , it is quite difficult to
express in words its composition , functionality , and differentials versus
other products currently offered by the market .
It has given me the opportunity to give the team visibility on its physical
characteristics , composition , functionality , and differential values ,
encouraging the team to participate in discussions related to
communication strategy , message and vision . Likewise , it has allowed us
to address the possible challenges that may arise when preparing the
product with the manufacturers , since our proposal is not only
innovative in terms of functionality , but also in its composition .
Application
To explain its functionality and thus generate a context : I start with a
graph of a simple man and use internet drawings so that they can
locate the character in a familiar environment , thus generating
familiarity among the participants , I use arrows to establish a logical
sequence between the images .
On the left side I list the difficulties that may arise for the character
during the tour . In the lower part I list the benefits of the product that
can annihilate the difficulties of the character during said journey .
To explain his mission and benefits : I graph on a blackboard the
functionality and life time of a similar product in the market , and next to
it , graph the functionality of ours , I rely on internet images to be able to
give more emphasis to its benefits , as well as to explain its composition .
Once the graph was explained , I invite the participants to comment on
the sequence and to give their opinions on what would change from it
or what was understood from the explanation . I take note of the participants ' comments , and redo the sequence based
on the new information provided combined , I explain it again and if
there is any change that must be made , the process is repeated again ,
until we have an agreement as a group .
Insight and approach
What I learned was that different ideas can start from a single concept
and that it is necessary to give visibility to them , since when handling
such an abstract idea concept it is very difficult for participants to
understand 100 % of what it is the product and if the participants do not
fully understand the idea of the product , the feedback they will give you
will not be entirely correct , since it will be based on the information that
they may have misinterpreted . Also , I understood that the feedback is
important since It helps you incorporate ideas of concepts or problems
that you had not taken into account when designing the product and
that could serve you based on the experience of the people who make
up your team .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection :
Visualization :
I chose this tool , because it has been very useful to me in recent weeks ,
it has allowed me to propose in a more didactic , exact and clear way to
the team the physical characteristics of the new product , taking into
account that it is something that currently is not offered in the market
and being something that does not yet exist , it is quite difficult to
express in words its composition , functionality , and differentials versus
other products currently offered by the market .
It has given me the opportunity to give the team visibility on its physical
characteristics , composition , functionality , and differential values ,
encouraging the team to participate in discussions related to
communication strategy , message and vision . Likewise , it has allowed us
to address the possible challenges that may arise when preparing the
product with the manufacturers , since our proposal is not only
innovative in terms of functionality , but also in its composition .
Application
To explain its functionality and thus generate a context : I start with a
graph of a simple man and use internet drawings so that they can
locate the character in a familiar environment , thus generating
familiarity among the participants , I use arrows to establish a logical
sequence between the images .
On the left side I list the difficulties that may arise for the character
during the tour . In the lower part I list the benefits of the product that
can annihilate the difficulties of the character during said journey .
To explain his mission and benefits : I graph on a blackboard the
functionality and life time of a similar product in the market , and next to
it , graph the functionality of ours , I rely on internet images to be able to
give more emphasis to its benefits , as well as to explain its composition .
Once the graph was explained , I invite the participants to comment on
the sequence and to give their opinions on what would change from it
or what was understood from the explanation . I take note of the participants ' comments , and redo the sequence based
on the new information provided combined , I explain it again and if
there is any change that must be made , the process is repeated again ,
until we have an agreement as a group .
Insight and approach
What I learned was that different ideas can start from a single concept
and that it is necessary to give visibility to them , since when handling
such an abstract idea concept it is very difficult for participants to
understand 100 % of what it is the product and if the participants do not
fully understand the idea of the product , the feedback they will give you
will not be entirely correct , since it will be based on the information that
they may have misinterpreted . Also , I understood that the feedback is
important since It helps you incorporate ideas of concepts or problems
that you had not taken into account when designing the product and
that could serve you based on the experience of the people who make
up your team .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20198 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Project : Experiment sheet ( 5W+H )
Interviewer Name : Daniele Saponara
Interviewee Name : Chabelo Reyes
Interviewer Pin No . : 982645662261
Interviewee Pin No . : 409046248321
Date : 28 - 9 - 2021
Who ? What ? When ? Where ? Why ? How ?
Who are your target customers ?
What is the main purpose of " sancaf " ?
When are you planning to launch the product ?
Where are you going to find all the proper ingredients related to your " ayurvedic roast " ?
Why do you think there is a need of this product ?
How are you going to process your ingredients ?
Who all can have access to your " sancaf " products ?
What was your inspiration behind the creation of this product ?
When did you resolve to look into this issue and come up with a product called " sancaf " ?
Where will be the first place where you 'd like to launch your product ?
Why are you using ayurvedic practices in the making of your product ?
How will you provide your products to the customers on a large scale ?
Who all can use your products ?
What are the benefits that people can have by using your product ?
When will it be available to all sectors of the society ?
Where are you planning to promote your product ?
Why do you think people would choose your product as an energy booster ?
How will your product solve the issues faced by caffeine allergic people ?
Who are benefitted by this product ?
What are the ingredients that you use to prepare a caffeine substitute ?
When a person starts using your products , is there a possibility of any allergic reactions ?
Where will it be easily available to your customers ?
Why is your product necessary in the market ?
How are you going to maintain your product to be easily available and cost- effective ?
| EMAIL:
ID_NUM: 982645662261, 409046248321
NAME_STUDENT: Daniele Saponara, Chabelo Reyes
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Project : Experiment sheet ( 5W+H )
Interviewer Name : Daniele Saponara
Interviewee Name : Chabelo Reyes
Interviewer Pin No . : 982645662261
Interviewee Pin No . : 409046248321
Date : 28 - 9 - 2021
Who ? What ? When ? Where ? Why ? How ?
Who are your target customers ?
What is the main purpose of " sancaf " ?
When are you planning to launch the product ?
Where are you going to find all the proper ingredients related to your " ayurvedic roast " ?
Why do you think there is a need of this product ?
How are you going to process your ingredients ?
Who all can have access to your " sancaf " products ?
What was your inspiration behind the creation of this product ?
When did you resolve to look into this issue and come up with a product called " sancaf " ?
Where will be the first place where you 'd like to launch your product ?
Why are you using ayurvedic practices in the making of your product ?
How will you provide your products to the customers on a large scale ?
Who all can use your products ?
What are the benefits that people can have by using your product ?
When will it be available to all sectors of the society ?
Where are you planning to promote your product ?
Why do you think people would choose your product as an energy booster ?
How will your product solve the issues faced by caffeine allergic people ?
Who are benefitted by this product ?
What are the ingredients that you use to prepare a caffeine substitute ?
When a person starts using your products , is there a possibility of any allergic reactions ?
Where will it be easily available to your customers ?
Why is your product necessary in the market ?
How are you going to maintain your product to be easily available and cost- effective ?
### Output: | {
"EMAIL": [],
"ID_NUM": [
"982645662261",
"409046248321"
],
"NAME_STUDENT": [
"Daniele Saponara",
"Chabelo Reyes"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 3565 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Learning Launch
Challenge & Selection
I work in a computer consulting firm , in the industrialization area , where we are only two people , since it is starting to grow . In this area we are in charge of implementing tools and methodologies in the different projects within the company , that is to say , we work in a transversal way to help the teams work more efficiently , eliminating dead time and waste that give us value to the process .
We want to make ourselves known , that the different teams of the company look for us and feel the need to carry out improvement activities , to help them in their work . Currently we are the ones who go directly to each of the teams to show them the different activities we do , tools we offer and methodologies that can be useful to implement . It would be much more interesting to make Design Thinking known and to be able to implement it in the teams , so that it becomes a new way of working and changing their mentality .
Selection
I have chosen Learning Launch because it is a very useful mechanism to turn an idea into something real , also because it allows us to do many quick and cheap experiments , because we throw ourselves into the unknown , to bet on something that we do not know how it will end , but with the hope that everything will go well and because if it goes well or badly , we will always learn something new .
Application
The first step was to conduct research to answer the question , " What is ? To explore the real situation of each of the projects , which allowed us to identify the different needs that each project had , in order to have a solid base when determining which tools or methodologies to apply in each case .
Then we converted the ideas into specific criteria , by means of brainstorming workshops , in the specific case of a project , great ideas were obtained by gathering the whole team , identifying a list of ideas and then with the mind mapping we identified patterns that led us to more creative solutions answering the question " What wows ? We performed quick tests implementing different work methodologies such as Lean , Scrum , Agile , to identify which one best adapted to their needs , also with tools such as Clarity , SharePoint , JIRA , among others that were a support for task management . We also took advantage of training activities in new methodologies such as Design Thinking to attract their interest in new ways of working .
Finally , we had to define What works ? Through the Learning Launch , where a table is created with each of the assumptions of all the activities we did , workshops , brainstorming , mind mappins , training in other methodologies and tools , which helped us identify which worked best , which were more attractive to the teams and which obtained faster and cheaper results .
In this way the teams are already looking for us to support them in each of the processes and activities they carry out to obtain good results , on time and with the least possible waste .
Insight & Approach
I have learned the importance of Design Thinking in our way of working , in the amount of options it offers to carry out an idea to its end satisfactorily .
They are an excellent ally when working with such different teams and people with whom I have to work every day , because every project has its own needs , and each person works in a different way .
It gives us a focus to identify what really matters , to eliminate what does not bring value and that generate barriers , and focus on a faster learning , collaborative and that makes us feel part of the process , that we are a team .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Learning Launch
Challenge & Selection
I work in a computer consulting firm , in the industrialization area , where we are only two people , since it is starting to grow . In this area we are in charge of implementing tools and methodologies in the different projects within the company , that is to say , we work in a transversal way to help the teams work more efficiently , eliminating dead time and waste that give us value to the process .
We want to make ourselves known , that the different teams of the company look for us and feel the need to carry out improvement activities , to help them in their work . Currently we are the ones who go directly to each of the teams to show them the different activities we do , tools we offer and methodologies that can be useful to implement . It would be much more interesting to make Design Thinking known and to be able to implement it in the teams , so that it becomes a new way of working and changing their mentality .
Selection
I have chosen Learning Launch because it is a very useful mechanism to turn an idea into something real , also because it allows us to do many quick and cheap experiments , because we throw ourselves into the unknown , to bet on something that we do not know how it will end , but with the hope that everything will go well and because if it goes well or badly , we will always learn something new .
Application
The first step was to conduct research to answer the question , " What is ? To explore the real situation of each of the projects , which allowed us to identify the different needs that each project had , in order to have a solid base when determining which tools or methodologies to apply in each case .
Then we converted the ideas into specific criteria , by means of brainstorming workshops , in the specific case of a project , great ideas were obtained by gathering the whole team , identifying a list of ideas and then with the mind mapping we identified patterns that led us to more creative solutions answering the question " What wows ? We performed quick tests implementing different work methodologies such as Lean , Scrum , Agile , to identify which one best adapted to their needs , also with tools such as Clarity , SharePoint , JIRA , among others that were a support for task management . We also took advantage of training activities in new methodologies such as Design Thinking to attract their interest in new ways of working .
Finally , we had to define What works ? Through the Learning Launch , where a table is created with each of the assumptions of all the activities we did , workshops , brainstorming , mind mappins , training in other methodologies and tools , which helped us identify which worked best , which were more attractive to the teams and which obtained faster and cheaper results .
In this way the teams are already looking for us to support them in each of the processes and activities they carry out to obtain good results , on time and with the least possible waste .
Insight & Approach
I have learned the importance of Design Thinking in our way of working , in the amount of options it offers to carry out an idea to its end satisfactorily .
They are an excellent ally when working with such different teams and people with whom I have to work every day , because every project has its own needs , and each person works in a different way .
It gives us a focus to identify what really matters , to eliminate what does not bring value and that generate barriers , and focus on a faster learning , collaborative and that makes us feel part of the process , that we are a team .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22273 |
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