text
stringlengths 13
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sequencelengths 1
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⌀ | topics-suggestion-metadata
dict | sentiment
listlengths 0
1
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stringclasses 3
values | sentiment-suggestion-metadata
dict | external_id
stringclasses 0
values | metadata
stringclasses 1
value | vectors
dict |
|---|---|---|---|---|---|---|---|---|---|
I think someone is using my card to make transactions I don't remember. | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3822450041770935,
"agent": null
} | null | {} | {
"test_vector": null
} |
someone is using my account | [] | [
"compromised_card",
"transfer_into_account"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.37841930985450745,
"agent": null
} | null | {} | {
"test_vector": null
} |
Someone I don't know has used my card without permission. | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.376755952835083,
"agent": null
} | null | {} | {
"test_vector": null
} |
My card was used without my permission. | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.38647106289863586,
"agent": null
} | null | {} | {
"test_vector": null
} |
Can I freeze my card right now? | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3680368661880493,
"agent": null
} | null | {} | {
"test_vector": null
} |
Freeze my account it's been hacked. | [] | [
"compromised_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.35929596424102783,
"agent": null
} | null | {} | {
"test_vector": null
} |
There are transactions I didn't make, someone else must have used my card. | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3915618658065796,
"agent": null
} | null | {} | {
"test_vector": null
} |
Can you freeze my card because someone used it while I was out of town. I did not make these purchases. | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.37982404232025146,
"agent": null
} | null | {} | {
"test_vector": null
} |
Someone is using my account to do online shopping! Please freeze it asap | [] | [
"transfer_into_account"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.38816386461257935,
"agent": null
} | null | {} | {
"test_vector": null
} |
Someone else may be using my card. There are transactions I don't recognize. | [] | [
"card_payment_not_recognised",
"cash_withdrawal_not_recognised"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.40474674105644226,
"agent": null
} | null | {} | {
"test_vector": null
} |
What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made them. Please help! | [] | [
"compromised_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.37979841232299805,
"agent": null
} | null | {} | {
"test_vector": null
} |
What do I do if I think my card was improperly used? | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.4095660150051117,
"agent": null
} | null | {} | {
"test_vector": null
} |
How can I stop fraud on my account right now? | [] | [
"compromised_card",
"terminate_account"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3703956604003906,
"agent": null
} | null | {} | {
"test_vector": null
} |
I think my identity has been stolen, can you check on unauthorized charges? | [] | [
"lost_or_stolen_card",
"lost_or_stolen_phone",
"verify_my_identity"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4151945114135742,
"agent": null
} | null | {} | {
"test_vector": null
} |
I think someone else is using my card. There are transactions I didn't make. | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3971956968307495,
"agent": null
} | null | {} | {
"test_vector": null
} |
I don't recognize some of the transactions on my card, I think someone must have gotten my card info and used it. | [] | [
"card_payment_not_recognised"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3798242509365082,
"agent": null
} | null | {} | {
"test_vector": null
} |
Can I use app to freeze account and dispute fraud? | [] | [
"exchange_via_app"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.38192710280418396,
"agent": null
} | null | {} | {
"test_vector": null
} |
My card is being used online to make a bunch of purchases! Someone else is using it fraudulently. Can you help me freeze it? | [] | [
"compromised_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.37125352025032043,
"agent": null
} | null | {} | {
"test_vector": null
} |
Someone has my card number, freeze my account. | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.36318424344062805,
"agent": null
} | null | {} | {
"test_vector": null
} |
I see random purchases to my account, was it hacked? | [] | [
"compromised_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3397569954395294,
"agent": null
} | null | {} | {
"test_vector": null
} |
It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent them from using it immediately! | [] | [
"compromised_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.35188817977905273,
"agent": null
} | null | {} | {
"test_vector": null
} |
How do I freeze my card using the app? | [] | [
"exchange_via_app"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.37493282556533813,
"agent": null
} | null | {} | {
"test_vector": null
} |
My card has been compromised | [] | [
"compromised_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3588874936103821,
"agent": null
} | null | {} | {
"test_vector": null
} |
What should I do if I think that someone else may be using my card. | [] | [
"compromised_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.39014139771461487,
"agent": null
} | null | {} | {
"test_vector": null
} |
The transactions showing up are strange, I think my card was used without me knowing. | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4119729697704315,
"agent": null
} | null | {} | {
"test_vector": null
} |
How do I freeze my account? | [] | [
"terminate_account",
"transfer_into_account"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3722018599510193,
"agent": null
} | null | {} | {
"test_vector": null
} |
I'm not certain, but someone may be using my card. | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3754691779613495,
"agent": null
} | null | {} | {
"test_vector": null
} |
How do I freeze my card? I think someone is using it to make a bunch of online transactions. | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.35544049739837646,
"agent": null
} | null | {} | {
"test_vector": null
} |
I think someone got my card details and used it because there are transactions i don't recognize. What do I do now? | [] | [
"card_payment_not_recognised"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3962962329387665,
"agent": null
} | null | {} | {
"test_vector": null
} |
Someone else used my card! | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.36364907026290894,
"agent": null
} | null | {} | {
"test_vector": null
} |
I believe someone is using my card without my agreement! | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3827460706233978,
"agent": null
} | null | {} | {
"test_vector": null
} |
If I feel someone has my card information, can I get a new card? | [] | [
"edit_personal_details"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3534028232097626,
"agent": null
} | null | {} | {
"test_vector": null
} |
There are a few transaction that I don't recognize, I think someone managed to get my card details and use it. | [] | [
"card_payment_not_recognised"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.39358729124069214,
"agent": null
} | null | {} | {
"test_vector": null
} |
I think someone has access to my card numbers that shouldn't. | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.35893750190734863,
"agent": null
} | null | {} | {
"test_vector": null
} |
I think my child used my card while I wasn't home. | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3564773201942444,
"agent": null
} | null | {} | {
"test_vector": null
} |
What do I do if I think someone managed to get my card information? | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3706064224243164,
"agent": null
} | null | {} | {
"test_vector": null
} |
I think someone copied the numbers on my card and is using them. | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.36795613169670105,
"agent": null
} | null | {} | {
"test_vector": null
} |
What should I do if I think someone is using my card. | [] | [
"compromised_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.383576363325119,
"agent": null
} | null | {} | {
"test_vector": null
} |
Can I use app to freeze my card and dispute fraud? | [] | [
"exchange_via_app"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3666982352733612,
"agent": null
} | null | {} | {
"test_vector": null
} |
Someone else is using my card, freeze it. | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.36659055948257446,
"agent": null
} | null | {} | {
"test_vector": null
} |
Do all ATMs take this card? | [] | [
"atm_support"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3517386019229889,
"agent": null
} | null | {} | {
"test_vector": null
} |
Which ATMs accept this card? | [] | [
"atm_support"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3688182532787323,
"agent": null
} | null | {} | {
"test_vector": null
} |
Where is the closest Mastercard ATM? | [] | [
"atm_support",
"visa_or_mastercard"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3622250258922577,
"agent": null
} | null | {} | {
"test_vector": null
} |
Is there a list of ATM machines? | [] | [
"atm_support"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.34523001313209534,
"agent": null
} | null | {} | {
"test_vector": null
} |
Are there any specific ATMs that this card can be used at? | [] | [
"atm_support"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.36844098567962646,
"agent": null
} | null | {} | {
"test_vector": null
} |
How do I know which ATMs will accept this card? | [] | [
"atm_support",
"card_acceptance"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.36996015906333923,
"agent": null
} | null | {} | {
"test_vector": null
} |
Which ATM's accept my card? | [] | [
"atm_support",
"card_acceptance"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.37405332922935486,
"agent": null
} | null | {} | {
"test_vector": null
} |
Is there any nearby ATM's? | [] | [
"atm_support"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.360010027885437,
"agent": null
} | null | {} | {
"test_vector": null
} |
Where are the locations of ATMs that accept this card? | [] | [
"atm_support"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3522869944572449,
"agent": null
} | null | {} | {
"test_vector": null
} |
Which ATMs accept this placard ? | [] | [
"atm_support"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.40164658427238464,
"agent": null
} | null | {} | {
"test_vector": null
} |
Help me locate the nearest ATM. | [] | [
"atm_support"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3579249978065491,
"agent": null
} | null | {} | {
"test_vector": null
} |
What ATMs is the card okay to use at? | [] | [
"atm_support"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4065703749656677,
"agent": null
} | null | {} | {
"test_vector": null
} |
How can I find the nearest ATM? | [] | [
"atm_support"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.35840535163879395,
"agent": null
} | null | {} | {
"test_vector": null
} |
What kind of ATM's can I use? | [] | [
"atm_support"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.34451600909233093,
"agent": null
} | null | {} | {
"test_vector": null
} |
How can I withdraw money? | [] | [
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"declined_cash_withdrawal",
"pending_cash_withdrawal",
"receiving_money"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3814646005630493,
"agent": null
} | null | {} | {
"test_vector": null
} |
How many miles away is the ATM? | [] | [
"atm_support"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3341565728187561,
"agent": null
} | null | {} | {
"test_vector": null
} |
From where can I withdraw? | [] | [
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"declined_cash_withdrawal",
"pending_cash_withdrawal"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3983900249004364,
"agent": null
} | null | {} | {
"test_vector": null
} |
Which ATM's will accept my card? | [] | [
"atm_support",
"card_acceptance"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.366296648979187,
"agent": null
} | null | {} | {
"test_vector": null
} |
At what ATMS am I able to use the card? | [] | [
"atm_support"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.380868524312973,
"agent": null
} | null | {} | {
"test_vector": null
} |
Can I use my card at any ATMs? | [] | [
"atm_support"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3652583062648773,
"agent": null
} | null | {} | {
"test_vector": null
} |
Can I get cash with this card anywhere? | [] | [
"receiving_money"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.35711726546287537,
"agent": null
} | null | {} | {
"test_vector": null
} |
Which ATMs accept this card? | [] | [
"atm_support"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3688182532787323,
"agent": null
} | null | {} | {
"test_vector": null
} |
Can someone please assist me with finding my nearest ATM? | [] | [
"atm_support"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3646409511566162,
"agent": null
} | null | {} | {
"test_vector": null
} |
Are there any ATM machines near me? | [] | [
"atm_support"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3719841539859772,
"agent": null
} | null | {} | {
"test_vector": null
} |
Where is the nearest bank machine? | [] | [
"top_up_by_bank_transfer_charge"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3550533652305603,
"agent": null
} | null | {} | {
"test_vector": null
} |
What type of ATMs accept this card? | [] | [
"atm_support",
"card_acceptance"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.37489157915115356,
"agent": null
} | null | {} | {
"test_vector": null
} |
Where can I use this card at an ATM? | [] | [
"atm_support"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.361688494682312,
"agent": null
} | null | {} | {
"test_vector": null
} |
If I have this card, which ATMs can I go to? | [] | [
"atm_support"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.36763766407966614,
"agent": null
} | null | {} | {
"test_vector": null
} |
What ATMs can I withdraw money from? | [] | [
"atm_support",
"cash_withdrawal_charge",
"pending_cash_withdrawal"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.36056438088417053,
"agent": null
} | null | {} | {
"test_vector": null
} |
I want to withdraw money, where can I go? | [] | [
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"declined_cash_withdrawal",
"pending_cash_withdrawal"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.37452608346939087,
"agent": null
} | null | {} | {
"test_vector": null
} |
Where can I withdrawal my money? | [] | [
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"declined_cash_withdrawal",
"pending_cash_withdrawal",
"receiving_money"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.38485655188560486,
"agent": null
} | null | {} | {
"test_vector": null
} |
What are the ATMs that will accept this card? | [] | [
"atm_support",
"card_acceptance"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3588108718395233,
"agent": null
} | null | {} | {
"test_vector": null
} |
What ATMs will accept this type of card? | [] | [
"atm_support"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.359525591135025,
"agent": null
} | null | {} | {
"test_vector": null
} |
Where can I find an ATM to use this card? | [] | [
"atm_support"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3499727249145508,
"agent": null
} | null | {} | {
"test_vector": null
} |
At which ATMs can I use this card? | [] | [
"atm_support"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3697437644004822,
"agent": null
} | null | {} | {
"test_vector": null
} |
Are there certain ATMs that I can use this card at? | [] | [
"atm_support"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.36018258333206177,
"agent": null
} | null | {} | {
"test_vector": null
} |
Do you know the closest ATM? | [] | [
"atm_support"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.34805113077163696,
"agent": null
} | null | {} | {
"test_vector": null
} |
Can I use this card at an ATM? | [] | [
"atm_support"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.34774255752563477,
"agent": null
} | null | {} | {
"test_vector": null
} |
Is there places where I can't withdraw money? | [] | [
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"declined_cash_withdrawal",
"pending_cash_withdrawal"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.43984168767929077,
"agent": null
} | null | {} | {
"test_vector": null
} |
locations to withdraw money | [] | [
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"declined_cash_withdrawal",
"pending_cash_withdrawal"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3913230001926422,
"agent": null
} | null | {} | {
"test_vector": null
} |
Help me. There is a Direct Debit that I didn't make. | [] | [
"direct_debit_payment_not_recognised"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.416705846786499,
"agent": null
} | null | {} | {
"test_vector": null
} |
There is a direct debit that's not mine. | [] | [
"direct_debit_payment_not_recognised"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4240967929363251,
"agent": null
} | null | {} | {
"test_vector": null
} |
I have a strange direct debit in my statement | [] | [
"direct_debit_payment_not_recognised"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.44099077582359314,
"agent": null
} | null | {} | {
"test_vector": null
} |
I don't understand where this debit came from and want it removed. | [] | [
"direct_debit_payment_not_recognised",
"get_disposable_virtual_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.465585857629776,
"agent": null
} | null | {} | {
"test_vector": null
} |
what is this charge on my account | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4046159088611603,
"agent": null
} | null | {} | {
"test_vector": null
} |
im so mad right now. theres several charges that I think my x boyfriend made on my card. the companys on the website wouldn't refund me my money, they told me to contact my bank. DO something please. | [] | [
"Refund_not_showing_up",
"request_refund",
"top_up_by_bank_transfer_charge"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.39345234632492065,
"agent": null
} | null | {} | {
"test_vector": null
} |
someone stole my money | [] | [
"lost_or_stolen_card",
"lost_or_stolen_phone",
"receiving_money"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.36454781889915466,
"agent": null
} | null | {} | {
"test_vector": null
} |
There's a Direct Debit payment in my account that I didn't make | [] | [
"direct_debit_payment_not_recognised"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.426899790763855,
"agent": null
} | null | {} | {
"test_vector": null
} |
There's a debit on my account that I didn't do. | [] | [
"direct_debit_payment_not_recognised"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.4504849910736084,
"agent": null
} | null | {} | {
"test_vector": null
} |
I may have a fraud charge on my debit statement. | [] | [
"direct_debit_payment_not_recognised"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.4183308780193329,
"agent": null
} | null | {} | {
"test_vector": null
} |
Why is there a direct debit payment on my app that is not from me? | [] | [
"direct_debit_payment_not_recognised",
"exchange_via_app"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.43333202600479126,
"agent": null
} | null | {} | {
"test_vector": null
} |
Weird charges are appearing in my debit account. | [] | [
"direct_debit_payment_not_recognised"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3989371657371521,
"agent": null
} | null | {} | {
"test_vector": null
} |
Even though it's late, I wanted to see about disputing a charge. I was just looking through my transactions over the past couple of months and noticed a pretty large amount that was not completed by me. Is this possibly something I can still do. | [] | [
"disposable_card_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3944243788719177,
"agent": null
} | null | {} | {
"test_vector": null
} |
There was a transaction from two weeks ago from a business that I don't know. I'm fairly certain it wasn't me who made it, but is it an option to trace it to confirm? | [] | [
"verify_top_up"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3970230221748352,
"agent": null
} | null | {} | {
"test_vector": null
} |
What is this direct debit I am seeing? | [] | [
"direct_debit_payment_not_recognised"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.44553667306900024,
"agent": null
} | null | {} | {
"test_vector": null
} |
There is a Direct Debit that I don't recognize. | [] | [
"direct_debit_payment_not_recognised"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.43398842215538025,
"agent": null
} | null | {} | {
"test_vector": null
} |
Unknown direct deposit | [] | [
"direct_debit_payment_not_recognised"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4020439684391022,
"agent": null
} | null | {} | {
"test_vector": null
} |
There is a suspicious direct debit payment. | [] | [
"direct_debit_payment_not_recognised"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4570554792881012,
"agent": null
} | null | {} | {
"test_vector": null
} |
There is a transaction from my account that I don't recognize can you trace back the information so I can make sure it's something I did or not? | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3789689242839813,
"agent": null
} | null | {} | {
"test_vector": null
} |
A couple weeks ago some money was deducted from my account by some seller that I don't remember. I'm pretty sure I didn't do that, but is it possible to trace back who that is just to make sure? | [] | [
"direct_debit_payment_not_recognised"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.4140845239162445,
"agent": null
} | null | {} | {
"test_vector": null
} |
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