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@AmericanAir trying to change my flight and you just hang up on ppl bc call volume is high. That's a joke, right? | 0 |
@united no HUMAN contact for 2 mths from @AmericanAir cust relations or refund dept. If ever a problem do u have humans I can talk to? | 0 |
@SouthwestAir don't ever tweet me again | 0 |
@united I tried 2 DM it would not go thru... not sure why | 0 |
@AmericanAir Reservation Line won't let me speak to a representative because they are too busy. They literally disconnect you. Why bother? | 0 |
@united I don't have a milage number. I can't sent my mail to you via DM, you're not following me. I follow you now, so you can sent me a DM | 1 |
@SouthwestAir I spoke to soon... My bag was lost.. :( | 0 |
@USAirways actually it landed in BWI 30 minutes ago. She is stranded but I have friends to help. You FAILED big time on this one. | 0 |
@JetBlue's CEO #pilots among ardent fans, Wall Street - Poughkeepsie Journal http://t.co/zSdGzyDNDe | 1 |
@united flight Cancelled Flightled to Denver service agent offered me a non jet salt lake to Denver or red eye out of Atlanta then hung up on me. | 0 |
@united been on hold for almost two hours trying to talk to someone about a Cancelled Flighted flight tomorrow morning. What do you suggest? | 0 |
@JetBlue Something to think about when you are dealing with PEOPLE!!!!! Just wrong. No excuses. Figure it out & expect the unexpected | 0 |
@JetBlue Our non-profit ARC would love tickets as we rely on airlines for extractions in saving abducted children and returning them Home! | 1 |
@SouthwestAir been on hold for >30 minutes about my Cancelled Flightled flight. Still not talked to anyone and flight is soon. What gives? | 0 |
@united Your "Loyalty Team" basically flipped me off via phone, but thanks. Maybe Google "loyalty" and get back to me? ^LOL | 0 |
@united why are you charging people to see the freaking flight map? https://t.co/AgPb45v8wt | 0 |
@AmericanAir Fine. Would you have them call me? I left a message, was told it would be 2 hours for a call. Haven't heard anything yet. | 0 |
What can I say other than when it comes to my #BrandLoveAffair w/ @jetblue ur my #soulandinspiration https://t.co/IGkoGyWksr #umosaicmecrazy | 2 |
@united In ORD, waited 20 min after crew members left before gate items came. Flight attendant sarcastically said good luck and walked away. | 0 |
@USAirways and yet the Flight Attendant argued with me over Exec Plat benefits... | 0 |
@united It's the horrible attitude from staff after , not just the delay. Not the level of service or respect one expects from United | 0 |
@JetBlue would have been good to know months ago that you Cancelled Flightled our flights leaving tomorrow #telleveryone #jetblue #NeverAgain | 0 |
@JetBlue Hey! Check it out!! It's snowing in Boston. Who could have predicted such a thing?! http://t.co/ufyxXkIsa3 | 1 |
@AmericanAir done | 1 |
@United Airlines Is Changing Its MileagePlus Program: Winners And Losers http://t.co/F1yvAiO9ul http://t.co/vGlx6Ykwqg | 1 |
@SouthwestAir coming up on 2hrs on, still haven't spoken to a rep | 0 |
@USAirways #flight4592 LET US OFF THIS PLANE!!! please go to a gate. This is absurd. | 0 |
“@JetBlue: @sylvie75015 Good morning, Sylvie! Have a great flight! #yourock” > Thank you #JetBlue! @mxo42 @henrikwagner73 #JetBlueRocks | 2 |
@USAirways worst airline ever....left without luggage for 7 days, submit $700 expenses and they offer a refund of $297? #badservice | 0 |
@USAirways can I bring mini bottles of booze on to my flight? | 1 |
@USAirways @AmericanAir USAIR #703 has returned to PHL due to issues with the fire detectors. What happens next? | 0 |
@AmericanAir
No one answers phone, delayed/Cancelled Flightled flights. Rude employees. You only get (I'm sorry, we apologize) blah blah blah. Bad | 0 |
“@USAirways: @AnnetteNaif We appreciate the #shoutout for Roberto. DM confirmation code so we can forward ur kind words.” Confirmation code? | 0 |
@AmericanAir drop me a follow I need help | 1 |
@SouthwestAir you guys are so amazing for sending people to meet Imagine Dragons #DestinationDragons 😋 | 2 |
@united thanks for the 2hr delay and then no ground crew when we landed. At least you didn't break my http://t.co/GCWVFuopl2 | 0 |
@SouthwestAir please please please http://t.co/xiJiFYmvqP | 1 |
@united Flight delayed 40 minutes in ORD because plane didn’t have all the food. That should be fixed in the future. It’s a dumb delay. | 0 |
@JetBlue @ZKatcher @bretharold does it look like to we talked to customer service? http://t.co/vYUAnh4Iqr | 0 |
@SouthwestAir Didn't see travel had to be compete for unused funds by expiration date hidden in the fine print. Never saw that before. | 0 |
@JetBlue I've had no shampoo, no winter coat no deodorant no flatiron and the rest if my stuff since sat | 0 |
@united I like delays less than you because I'm the one on the plane. Connect me with a voucher | 0 |
@AmericanAir Bad weather is understandable but your own pilot said that over 160 people called out and that ZERO bags are on the plane. | 0 |
@united thanks. That means I have 30 minutes to make my international connection to HKG | 1 |
@united #UnitedAirlines wont wait 10min for fam w 2yr old connecting. flight leaves early instead for airport that is planes last stop today | 1 |
@SouthwestAir can't update my flight online bc it's been Cancelled Flighted twice already. Going on hour 2 on hold. | 0 |
@SouthwestAir arrangements to reimburse me for the rental I had to get? | 1 |
@SouthwestAir much respect! | 2 |
@USAirways Every time I try, the line is disconnected b/c the system says you have too many calls. Glad your screw up matters so much to you | 0 |
@AmericanAir No it isn't - sheer incompetence was reigning at DFW today. I was there. On a plane on the GD runway. I doubt you were. | 0 |
@JetBlue awe you guys are great can't wait to travel with you again soon!!! | 2 |
@JetBlue it says it is now 9:58 you owe me | 0 |
@JetBlue @zakkohane pretty sure he's saying Ricoh had great service down at BOS ;) #happytohelp | 1 |
@USAirways but have to return car to clt can I skip my flgjt back tonight from gso to clt and pick up at clt to fll I was told yes | 0 |
@JetBlue Airways Receives New Coverage from Analysts at Bank of America (JBLU) - The Legacy http://t.co/dORuxBqla1 | 1 |
@SouthwestAir it took ages for one snapchat story to load. one. ONE. I will demolish you | 0 |
@SouthwestAir sign me up! | 2 |
@united went to Customer Service kiosk and they were able to help out! Still thanks for following up! | 2 |
@USAirways yes it landed at 11:40am. Should not take another 12+ hours to go 40 min drive. Was assured I would have this am. | 0 |
@JetBlue if I'm about to get on a plane, I think I deserve to know what the mechanical issues are for the flight being delayed. | 0 |
“@JetBlue: Our fleet's on fleek. http://t.co/HovuAIsG16” WTF 😂😂😂😂 | 1 |
@AmericanAir Flt Cancelled Flighted, rescheduled to bad time. Tried 800# 3hrs. Website states can't do online=useless website. Help? | 0 |
@united Stuck in. ORD because United can't find their airplane. Lol. #upset terminal right now. | 0 |
@united Thanks...seat made for a 6 year old and a broken TV. 20 flights/year...my last on your airline. | 0 |
@united Not waiving change fees with the snow storm coming tomorrow? IAD is under Winter Storm warning tomorrow already, what's up? | 1 |
@united well someone should tell that to the employees at the Denver baggage claim. Still no bag!!!! | 0 |
@SouthwestAir Is there a way to receive a refund on a trip that was Cancelled Flight online instead of calling? Your phone lines are super busy. | 0 |
@USAirways why don't you hire people to deal with the call volume, this is absolute garbage #incompetent | 0 |
@JetBlue with the free wifi #impressive #FlyFi http://t.co/T1RYpzEBc8 | 2 |
@SouthwestAir also, gave up after 1 hr 32 minutes on hold. Maybe put a few more people on it? | 0 |
@united 45 minutes after arrival and no bags for most people. UA469 from den to ewr. How long should we wait until a ual rep comes here? | 0 |
@united why is my flight from mke to ord getting delayed? Our gate attendant is not communicating! | 0 |
@united worried the cold weather or snow would delay us this morning, but no it was the pilots. #stillwaiting | 0 |
@SouthwestAir is there a link to a site that displays any delays or Cancelled Flightations of flights to and from @DallasLoveField? | 1 |
@USAirways thank you for leaving my 74 y/o grandma stranded because connecting flt could not wait 10 minutes. I will never fly you again | 0 |
@USAirways stranded @Ernie_Vigil Phoenix w/ broken foot. Both my flights f'd, Sunday for "sickcrew". Cancelled Flighted my mechanics flight today. | 0 |
@USAirways Ten hrs Late Flightr and still here on Army cots @ airport waiting for 11am flight. #poorlyhandled #usairheads http://t.co/18fMr06mn6 | 0 |
@united now this http://t.co/uygeW2Nosr | 0 |
@USAirways Total BS... I offered to pay for a full First Class airfare ..Told Sold out.. 3 seats and they gave the seats to others... #crap | 0 |
“@JetBlue: Our fleet's on fleek. http://t.co/1incNCaV4n” - wow | 1 |
@AmericanAir If SNA curfew causes diversion, do you provide transportation from LAX? On AA1237 now, pilot not sure if we have time. | 0 |
@SouthwestAir What's up with the new in-flight WiFi service? Super crappy user experience. Miss the old provider. :( | 0 |
@virginamerica #flight home to #dc #sunset #globe in' #backtowinter back to #work! #refreshed http://t.co/VX9vBCTdLf | 2 |
@USAirways all these planes sitting here and no one going home. #usairwaysfail http://t.co/jN3V3k3qGv | 0 |
@JetBlue can u see what's holding up flt 1002 bags? One bag came out nothing else for 10 minutes | 0 |
@AmericanAir please email me at [email protected]. willing to discuss my experience & give another try would like to speak directly | 1 |
@JetBlue My Flight 1318 is delayed and I am connecting from Boston. Is it possible to switch me to Flight 118 so I can make my connection? | 0 |
@united can you send me another confirmation email? | 1 |
@AmericanAir Way to suck at customer service, Dallas is trapped in an ice storm but you didn't Cancelled Flight 7am flight & been on hold all day. | 0 |
@AmericanAir also the problem is not calling us at all. Other airlines send an automatic call and email, and they rebook as a courtesy. | 0 |
@united rude cust ser agents busy chatting, then yelled bc I took pic. Put me stdby when seat. Diff agent gave me seat 30min Late Flightr. Platinum | 0 |
@VirginAmerica #thankyou the DAL-AUS route makes my day!!!! | 2 |
@VirginAmerica ok! first time flying with you tonight :) | 2 |
@AmericanAir you said this last time. It doesn't take 6 weeks to reply to an email. | 0 |
@united your website is fucked up. Now instead of a $416 flight I should’ve had yesterday, it’s $514 today. Thanks. | 0 |
@united I am flying from msp to dxb, my child will turn 2 during the trip do I have to buy a return ticket for my child? | 1 |
@VirginAmerica now it's just t-minus 32 minutes until my Elevate a Silver upgrade window opens . #FreeNeverSucks 😃👍 | 2 |
@USAirways sorry doesn't help. It's midnight PST. How in the hell am I still on hold after 90 minutes on customer service line? | 0 |
@AmericanAir we did check before going to de airport and everything was fine. #fail | 0 |
@USAirways oh I got right through to an agent. They just kept putting me on hold and still didn't fix the problem | 0 |
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