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@united yea I saw that I'm moving to China and have 5-6 bags will pay whatever but wanted to make sure it was ok to bring that many | 1 |
@USAirways is okay for u 2 Cancelled Flight change a flight when good 4 u but you cant logistically figure out what 2 do when a plane comes in on time | 0 |
@united no, we still have not heard anything from anyone at @united or the @ErieAirport | 0 |
@JetBlue don't just cling on to the safety card. It safety was really an issue, then flight would have landed immediately. . | 0 |
@AmericanAir No, when I call AA now I can't even get on hold...can you help me? | 0 |
@USAirways how about checking the plane before having everyone board the plane? #pissed | 0 |
@AmericanAir I did twice.got a letter back saying that your company "doesn't issue refunds for phone bills" help!phone will be shut off | 0 |
@AmericanAir pretty impressed with the in flight entertainment. Full touch, usable, smooth, good selection. | 2 |
Currently on @JetBlue, my new robotic love-doll. Reminded heavily of @pattonoswalt's bit about them-hence an excuse to say "huxleyesque." | 1 |
@USAirways rebooked me after i missed my flight..never called me and i didnt check my email. I (cont) http://t.co/uTfDhxa8pU | 0 |
@SouthwestAir you guys there? Are we on hour 2 of our phone hold at 3am bc of volume or short staffing? | 0 |
Yes!! Thanks so much!!! 💜“@united: @whitterbug We see you spoke with our Reservations team and they've reinstated the flight. Thanks. ^EY” | 2 |
@united truly the WORST day of flying I have ever experienced... | 0 |
@SouthwestAir LACMA on Fairfax. | 1 |
@united My feedback and concerns via your site aren’t going to improve my poor airport experiences. | 0 |
@United @UnitedAirlines and the hits keep on coming. http://t.co/44ZHmfDIW6 #unitedfail #unitedwithivy | 0 |
@AmericanAir WHERE IS MY BAG?!?!?! | 0 |
Just got off the phone @AmericanAir customer service. Only 8 minutes to get my issue resoled. You guys are awesome. | 2 |
@AmericanAir this has happens so many times. It's just upsetting to see how poorly an airline treats their customers | 0 |
@united has once again earned a place as the worst airline in the business | 0 |
@SouthwestAir that's gotta be a new record: 4 hrs in the air, 11 hrs waiting and 0 bags delivered to destination. | 0 |
@southwestair Landed an hour Late Flight from IND to DEN, and 40+ min Late Flightr, our bags are not here. Not cool. | 0 |
@JetBlue it seems almost inconceivable that sitting a 5 year old alone is considered okay. But this guy thinks so. http://t.co/q9n6NZYSpK | 0 |
@SouthwestAir could care more about their customer, if there is a reasonable request :( | 0 |
@USAirways you should get better employees✌️ | 0 |
@USAirways [Part 2 of 2] she tried calling cust serv and the system hung up and her. Twice. Are you having system issues? Please advise. | 0 |
@JetBlue I think I have it selected already ☺️ | 1 |
@united Back at the Denver airport and ready for round two today. Ready to get home! | 0 |
@USAirways @AmericanAir 3 hours on hold got rebooked on a new flight yesterday. I asked for a new itinerary/confirmation email to be sent | 0 |
@united it was very comfortable, now waiting for our luggage | 2 |
@united what do you have in mind? | 1 |
@AmericanAir well you spelled my name wrong. | 1 |
@united like continental's chicken feat fairs | 1 |
@JetBlue Thanks for the $100 credit because of the 4hr delay. I can tell customer service means a lot to YOU #Thankful | 2 |
@JetBlue no excuse though for 3 gate changes though. | 0 |
@JetBlue why would you hire a guy who doesn't care about the safety of children? Not remotely acceptable. http://t.co/lKFh9HYHW8 | 0 |
@united all good, didn't die or anything. As they say "you get what you pay for"! | 0 |
@united 132 characters does not cover my reasons I'm afraid | 0 |
@USAirways now you just hang up on me. I’m starting to think this is personal! | 0 |
@united I'm searching for flights to redeem with miles and getting different search results with 2 user accounts. Any reason why? | 1 |
@AmericanAir I would like to thank the customer service team for their response to my Cancelled Flightled flight but just offering to (cont) | 2 |
@AmericanAir now we are all stuck on the plane after landing because crew unable to figure it out | 0 |
@USAirways on time today and from PHL! Nice work! #ThereIsAFirstForEverything | 2 |
@USAirways overloads small plane with extra baggage and then. Has to take them off... Poor execution #4435, 75 minute delay... | 0 |
@united ah, that would explain why crew didn't seem particularly distressed when we pointed it out. It was a little startling at first. | 1 |
“@USAirways: We're sincerely sorry, Sean. Reservations is working hard to answer everyone's call and we appreciate your patience.” #false | 0 |
@SouthwestAir are any flights leaving DC today? Flight was Cancelled Flightled, been on hold for over an hour. | 0 |
@JetBlue yes thankfully! Catering just got here and now they are loading, but very frustrated. I was supposed to be there by 10-10:30 | 2 |
@AmericanAir u r horrible.went online to Cancelled Flight flight-no button-4that.Called CS &wait time 40 mins&put in my #.800#called&it hungupNOHELP | 1 |
@united had been suffering immensely ever since this merge .. Hopefully I'll never have to fly @united ever again .. | 0 |
@SouthwestAir thanks for the drink tickets hook up! Can't wait for my first international flight with you to NAS! #pumped | 2 |
@JetBlue I do not want to deal with your customer service agents with no practical knowledge.Provide me with a direct contact. | 0 |
@united that's the reply? Lol hoping that at least the new plane was maintained before the flight. 😒 | 0 |
@united Also, your phone customer service is almost useless. http://t.co/Mb3bJwGOAp | 0 |
@SouthwestAir For example, can't pay 4 hotel & food? Or transport to alternate city we are flying from? Or give clear record of alt flight? | 0 |
@JetBlue #AfterAll indeed! https://t.co/swWhYhEn76 #LoveSongFriday #Cheesy #80sweresomuchfun #BrandLoveAffair | 1 |
@united good fly!! #United #businessFirst | 2 |
@united yes staff were rude and unempathetic. I needed jacket and tablet by 4 got at 11. If u take carryons cause plane full.don't lose em! | 0 |
@united I find this text funny, considering we are still sitting here because 2 seats need to be changed out. http://t.co/LoLuWfCi11 | 0 |
@united I'm sure you will offer me nothing for the inconvenience you have put me through TWICE this month. Tweets don't cut it | 0 |
@AmericanAir my seat is disgusting. Old and dirty. When are you going to refurbish this plane? US Air 597 jfk to phx | 0 |
@united worked out after all. Thanks for your immediate reply!! | 2 |
@united Need to change flight from this Tuesday to sooner to attend to ailing parent in FL, Need help!! #custserv | 1 |
Cool thx! Only a couple more #PGAShow flights til I'm #Mosaic...can't wait. Will be easier to change flights when weathers bad
@JetBlue | 2 |
@AmericanAir Thank you for the acknowledgement. The IFE didn't work all that well anyway so maybe time to upgrade to lower profile system. | 0 |
@united your costumer service today in the Providence airport was sucked. Recommend your airline learn to check the weather and be honest | 0 |
@united right... Are you guys charging for the air we breathe next? | 0 |
@USAirways I'm amazed at the lack of communication with the passengers. | 0 |
@united or did you mean 24-26? | 0 |
Cool! "@JetBlue: @hgeronemus We are 60% there and anticipate completing installation on all our A320's this year. http://t.co/sGckBopATA” | 2 |
@JetBlue Celebrates 15-Year Anniversary With New Livery - @CNNMoney http://t.co/p7skxZVe1A | 1 |
@SouthwestAir knows whats up! That #BlackHistoryMonth commercial. Just another thing to add to reasons why I fly with #SouthWestAirlines | 2 |
@USAirways need to retrain US 3837 lead flight attendant and gate agent at arrival MKE 2/23. Horrible attitudes toward helping customers. | 0 |
@USAirways you can't control the weather but you CAN control your systems, processes, people and attitudes. #anotherfail | 0 |
@united two service agents hung up on me the third was able to get me a flight on US air today. Three calls and 2.5 hours to get a flight | 0 |
@AmericanAir --(pt 2) and the AA reservations phone number has been less than helpful, telling me to change things online when I can't. | 0 |
@SouthwestAir I'm trying to get home to Nashville. I've been stuck in Dallas 2 days will my flight get out in the morning | 1 |
@SouthwestAir thanks for the reply, something is off with the phones becuz after 2 dropped calls at 2 hours on hold, I got through on 1 ring | 2 |
@united since when did you get so good again! 4 transcontinental flights in 72h. What a pleasure/relief you were. | 2 |
@AmericanAir DM sent | 1 |
@USAirways thank you so much for asking us to pay $700 to switch to a different flight so I could spend more time with my dying nephew. | 0 |
@USAirways would be less annoying if road conditions weren't getting worse with every min U keep passengers captive for no good reason. | 0 |
@SouthwestAir We have been stuck in SJU for several hours and no one is answering here. Really tough to LUV SW. No response is bad. | 0 |
@USAirways Wife and I flew to Italy recently. Bought tickets via Finnair, flights operated by USAir. Didn't get dividend miles credited. | 0 |
@AmericanAir robocalls me with another Cancelled Flightation. And then when I don’t accept the change it won’t let me connect to an agent. Just wow. | 0 |
@AmericanAir Is it possible to change the FF number on a passenger on a Flight Booking Problems, it won't let me change it? | 0 |
@SouthwestAir - did SWA send out customer surveys to earn $100 toward flights? Is this legit? | 1 |
@united what time? Who can I call. I need my skis. I will go to the airport and get them. No more faith in United. | 0 |
@USAirways flight #654 sitting at JFK with delays for 3-1/2 hrs! No employees to load bags? #terrible | 0 |
@SouthwestAir I'll have to drop by next time I visit! | 2 |
@USAirways My family, friends and colleagues will NEVER fly USAir again. Bad weather happens. The good airlines seem to communicate better. | 0 |
@USAirways I expect something more than telling me to see an agent to rebook my flight... | 0 |
@VirginAmerica what happened to direct flights from SFO-FLL? Looking in May, only see connecting #help #dontdothistome | 0 |
@JetBlue Same exact flight too. Love JetBlue. Really want to fly with ya'll. But that's a little pricey for basic (not Mint). BOS to SFO. | 2 |
@united looks like I'm settled in to where I'm going. Thx. | 2 |
@AmericanAir i want to change my flight for next week, they will still charge me. Waiting for fligt status | 1 |
@USAirways the only way to assist, is to actually answer the phone. | 0 |
OMGee!!! @JetBlue #OnFleek Why @JetBlue Why?!? 😭😁😆😵 How many people even know what that means, lol? | 1 |
@USAirways Cancelled Flightled flight this AM. There was avail flight to PHL today u said was sold out. I had to buy 2nd ticket, u need to refund me. | 0 |
@AmericanAir customer service (if you can call it that) refunded my money | 0 |
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