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I wanted to like this place because it is literally a stones throw from my house but...I just can't do it. The decor is great. The bar looks cool. Service is very good and friendly. Even the apps are good. But the main dishes are overpriced, small quantity and lacking flavor. I didn't get the Pho...maybe that was my problem. The menu is weak. Outside of the apps. They have pho, vermicelli and rice dishes. That's it. Very very disappointed! Chandler Pho is 100 times better. I won't be back until they fix it. | 01
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I was pretty\nExited to have a pho place to open near by. They have amazing decor. The service is ok but the first Time I went they took forever just to make pho and there were only a little bit of people. Food is not so good. The regular pho is about seven bucks but they serve it in a small bowl. The large is like a regular bowl I would get in other pho places. The pho had a somewhat plain taste and the noodles break apart too easily. The also clump together and made it that I was eating noodles that my grandma would cut up when I was young. I would not recommend this place. if u want to eat pho go to chandler pho. | 01
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Place is nice enough, ambience was good...but I'm not here to eat the ambience. We ordered a variety of dishes including Pho, Bun, and another noodle dish. All the food was very bland, even their fish sauce tasted like it was watered down. \n\nService was slow as well, although the servers were very nice. The place wasn't packed but yet everything took forever. There were no utensils on the table, no napkins, and no condiments (hoisin sauce and sriracha). Every Vietnamese restaurant has these items on every table. \n\nThe only thing that was good was the coffee jello we got for dessert. \n\nThis place is closer to home, but I'd rather drive a little bit further and go to Pho Chandler...that place is good. | 01
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I am a PHO-NATIC! I have eaten at almost every Pho place in the Valley... I am soo happy when this place opened so close to my house! Then I was sadly VERY disappointed. Service was terrible, 45 min for egg rolls and a bowl of pho. Eggs rolls were ordered as an app. They came AFTER my pho. The fianc\u00e9 ordered the beef and rice dish, they took they same thin cuts of beef they put in the Pho Tai and cover it in sauce and service it with rice.. portion couldn't even feed a 3 year old, I had to take him the burger king after we left the restaurant.. Now back to the important thing.. the Pho.. Watered downed broth that tasted of nothing but greasy cinnamon, no deep pho flavor at all .. SO disappointed I will never go back. It tasted like they were running out of broth and just poured a bunch of water in it to get them through the rush hour, GAG. | 01
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We were the only people in there today. Building interior is lovely. Our waitress was nice enough and attentive. Food came out very quick, but our egg rolls were cold and they only give one piece of lettuce for two egg rolls. We sent them back and asked for hot egg rolls. Shortly after our pho came out. It was just okay. Nothing to get excited about. Then the fresh, hot egg rolls came out and they were bland.\nWith so many other options for pho nearby, we will choose one of our other favorites next time. | 01
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We've been here a few times and it's great every single time. The Pho, rice, noodles are all very good. Very fresh spring rolls with excellent peanut sauce. Give them a try and judge for yourself. | 12
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Spring rolls were fresh and delicious and I had the Pho with thinly sliced beef. The spring rolls and pho were delicious and the service was top notch! My first and not last visit for sure!! | 12
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Bad value. Did cost twice as much as other pho places in town and isn't half as good. In a vacuum, it's ok. But I just cannot recommend this place considering the competition such as Saigon pho or even pho Chandler | 01
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Food looked good but tasted decent, but there were nats and mosquitos flying around in the restaurant so it was difficult to enjoy. I had to stop eating my meal bc they flew into my food, was very disappointed. | 01
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My dogs love going to Learning Pawsibilities! They have great room to run and play, have lots of individual attention from everyone there and toys/agility equipment to keep them busy. They come home happily tired from a fun day of play. I completely trust my fur babies to Mirna and her team.\n\nCan't recommend enough! | 12
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I took my Aussie, Tessa, for a couple of hours of day care. She came back smiling and ready for a nap. So this is really her review :)\nA really nice place with great gals running the show. | 12
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LOVE this place. Very spacious with a helpful staff. Tables and chairs were set up for us by the stall. Bags plus bucket and mop for clean ups. Very nice folks. The dogs had a blast. | 12
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Not going to lie, I did not trust this place one bit because come on - the place used to be a sex toy/clothing shop. In my mind, I just couldn't see how the place could be built for dog boarding but, Mirna (owner) proved me wrong.\n\nCentral Phoenix was seriously lacking a dog boarding center despite how dog-friendly the Biltmore/Arcadia businesses are and how apartment ridden this area is. I was going on vacation but moved from the 24/7 Gilbert Dogs area and needed to find somewhere closer than having to basically trek to Mexico just so my dog could be boarded.\n\nThis place was literally steps nearby and once again, I was wary due to the former business it used to be and how new it was with not many reviews. I first went to take a look at the the place and Mirna more than willingly gave me a tour. No dildos or bras surprisingly, but an actual agility/play area with more than 4 sections to move dogs around. 40 bucks a night is more expensive than most other places but if you look at their Facebook page, you'll see why.\n\nMy beast of a dog isn't exactly dog friendly after being attacked and finds other dogs annoying. I don't know where she got that from, definitely not me *eyes shifting*. It was my first time boarding and I nicely warned the staff that if they didn't update at least twice a day with pictures or videos of my beast breathing, I would assume that my dog was dead like Green Acres and start a one woman Ferguson Riot of my own. Mirna and the staff made sure she always had one on one enrichment and training and made sure to constantly upload the Facebook so I could breathe a little easier while I was away. \n\nWhat was probably the best part? My dog didn't come back home smelling like she came from the mighty St. River of Dog Pee. I used to hate that I had to give my beast a bath after Gilbert Dogs because she smelled worse than a skunk but she smelled so great I almost cried tears of joy as I smuggled my face into her fat rolls. \n\nDefinitely give it a try! They also offer Veterans discounts so yay! | 12
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Alice's Attic is a new addition to this corner, but it's right next to Alice's teen center, which offers music lessons to the community. The Alice I'm talking about here is none other than Alice Cooper, who has gone from hard core rocker to hard core charitable dude and positive addition to the community! Alice's thrift store is just that--secondhand stuff, all proceeds go to the teen center. It's full of your average secondhand clothes, dishes, books and furniture.\n\nIn the back there's a special shelf full of stuff Alice Cooper has donated. Mostly shirts and hats. Some of it is even signed! There is also a nice video playing about the music center. I would come back here for Alice Cooper stuff! Or furniture, which was all decent quality and well priced. The staff was also very nice and helpful. Next time you're in a thrifty mood, check it out. It's for a good cause. And Alice Cooper's gently used baseball hats and tshirts sounds like a great gift idea to me. | 12
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I like the idea, but many overpriced...non collectors items. Maybe more marketing for high quality funky donations would help success. \nNeedless to say I didn't find anything I wanted. \nI would love to see this thrift store succeed, because of the good work it does as well as I just love Alice. | 01
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Really excellent baked goods! I live around the corner and I'm waiting for them to open this morning so I can go get my sweet fix. They were very nice and helpful when I went in. All of the offerings were extremely well decorated. Highly recommend. | 12
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I followed my colorist from his previous salon and am so glad that I did - once you find a colorist you trust you follow them anywhere! Jason is AMAZING with color. I have all over platinum, which is deceptively difficult, and only trust Jason with my hair. I even have other hair are professionals asking where I get it done. \n\nThe salon is centrally located in Tempe off of Mill Ave. and has super close parking. \n\nDo yourself a favor and book with Jason and Shelley, you won't be disappointed. | 12
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so today i was recommended by a Coworker that this place was a great place for shopping for a birthday present for my aunt. When I got to this place I was amazed how colorful the bags are and what a unique concept. So a few minutes shopping and I noticed I was the only one in the store. no workers or even shoppers. immediately I thought I was on a reality show either im going to get pranked or get spooked on. so 15 mins in I was ready to get checked out and not a single worker of this store on site. A few mins passed and finally a female worker comes out very angry. The lady didn't say hi just rang me up and went back to her office. I never experienced anything like this but I found it amusing. | 01
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Went here for the first time yesterday and was very impressed. Used the drive through and had the interior cleaned and wheels dressed. Luis was amazing!!!! He's very detailed and takes him time to make sure everything is cleaned to perfection. I've never had such a great car wash for $15. | 12
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Went to get a smog check and failed because my check engine light was on... I had no idea that in the State of Nevada that it was an automatic \""No Pass\"" if your check engine light is on. Not only was the guy unfriendly, he was rude when he demanded the money as if I wasn't going to pay him & immediately told me the test failed after I handed him the cash. The people at Terrible Herbst on Flamingo were very helpful to try and assist me with the issue. I WILL NEVER AGAIN GIVE A DOLLAR OF MY MONEY TO THIS OASIS BUSINESS AGAIN! Not even for a car wash!! I'll go to Terrible Herbst instead!\n\n*I know it's \""illegal\"" for a smog tech to say anything to you, but I find it strange that the reasons you can fail are Posted all over the Nevada DMV site, but the smog techs are not allowed to mention what is openly posted on the web. What sense does that make? It's public information. I still refuse to do any business at Oasis since the guy was unfriendly & rude! | 01
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Awesome place! Brand new bar at Sahara and Valley View near CVS and Office Depot.\n\nAll of the bartenders, the servers, and the manager are friendly people. They have a huge selection of craft beers on tap plus all of the usual liquor.\n\nThe food is among the best you will find in Vegas and the prices are great also. Tonight I had the pastrami egg rolls which were unbelievably delicious, and a cheeseburger which I loved also.\n\nCheck this place out, you will not be disappointed! | 12
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I just love this place. Great staff great food and 52 craft beers on tap. What a great addition to the neighborhood. A must visit bar. | 12
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The Bf & I invited a few friends and decided to check this place out. The place was a little hard to find, kind of hidden in the corner, but definitely worth the effort. \nGreat, extensive beer list. I really liked the kronenbourg 1664 Blanc with 5% alcohol. I also liked the beer content being in the menu. Plus they have Titos vodka... Yay!! \n\nThe spicy calamari was amazing. I only wish there was more of it because it was so good! The seaweed underneath complimented it perfectly. I also ordered one of the burgers, without a bun. Very flavorful. They were a little stingy on the fries, but since the bf kept stealing them I can't really complain too much. I think they were just so good that I wanted more of 'em. Yummy in my tummy! \n\nService was excellent, bartender Kristyne is friendly and fun. I wish this place was closer to my house, but either way I'll definitely be back. It was a Friday night, and the place was pretty busy. Good quality of people. | 12
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I want to love this place! It's near my home and I love their beer selection. 52 beers on tap you can't beat that . The problem is the food is terrible. The burger has pork belly ground in leaving the burger greasy and excuse my French sh****! The fries are an inch to an inch and a half long leaving them too salty and when you dip them in ketchup your fingers have to get wet with the sh**** fries every time. I asked the manager what is good on the menu and he said \""to be honest with you nothing is that good\"" . The truth hurts. I don't want to bad mouth the pub I want to love, but this is definitely a work in progress. Beer thumbs up, food thumbs down! | 01
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The bartenders are great, the atmosphere is laid back chill, the food is delicious, the machines are hot and the 50+ beers are ice cold!! 'Nuff said. Dont believe theres a bar that cool? Go see for yourself! | 12
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Great selection of beer and alcohol. NFL package on deck. Great eats.. Oh, and if you like to degen, they have video gaming. Even better, a system to play your own music and listen to your own TV that your game is on. Getting it right. Support | 12
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Beer selection is great and reasonably priced.\n\nWe ordered the calamari and the rueben egg roll, both $9. The food was very flavorful, but not much for the price. It was more \""bistro\"" trend than bar or normal restaurant servings.\n\nFood was put down and I had to wait for silverware. My drink was empty when the food arrived and I was not offered another until the plates were cleared. The bartender did not ask how anything was and passed us multiple times. I tried to get her attention with no luck.\n\nI might try this place again in a few months once they work a few things out. Was really looking forward to going and ended up very disappointed! | 01
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This bar is a hidden gem... Somewhere to definitely meet up for a quick bite and to watch sporting events. I am very happy to have found this place. Amazing service that can deliver knowledge on the quality of beer and food selection. Phil the bartender is my fave.. He always recommends the best beers on draft. | 12
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I had a blast here the other night played darts with my friends. Drank some really good Joseph James Citra Rye Ale got a free glass! Started getting hungry and I ordered the burger oh man oh man it was so juicy . I have never had a burger like it in my life. | 12
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I have been to Rebel Republic a few times and found the staff to be okay, they often leave you unattended for long periods of time. I also noticed they would run out of food from the already limited menu. Overall not impressed with this location | 01
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We stopped by for Sunday burgers and my husband wanted PBR on tap ( no sampling of the 52 other beers but note they also have 2 NA beers). We had 10 TVs in our sight, great server, delicious food and plenty to drink! The calamari was tender inside a flavorful breading and the seaweed was a terrific complement. One juicy burger, one pork tenderloin that was a crispy crust around a thick cutlet, and yummy fries. We will be back !! | 12
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Best damn sports bar in Vegas! 52 craft beers on tap and fantastic food. The Reuben egg rolls are the perfect accompaniment to a nice cold IPA. Great game day specials and Lacey and Missy are the best damn bartenders around. 16 TV's and all the games on. Love this place! | 12
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I came here last week and ordered Kobe beef sliders and a beer. I would probably come here just for the Kobe beef sliders. They were so flavorful and I loved how the meat was formed into a crispy meatball. They also have an extensive selection of beer which I love because I've been getting more and more into beer lately! The waitress that helped us was very friendly and made a lot of recommendations for our beer/food selections. My boyfriend ordered a burger and fries and they ended up giving us two baskets of fries, just so we could both try them out. I really liked the texture of the fries and the fact that they were very thin and crispy, but they were a little too salty for my liking. I feel like that isn't usually how their fries are though since a lot of people say the fries are BOMB in their reviews. \n\nAfter we ate, the waitress recommended we check out the other side of the bar where they have dart boards. We grabbed some darts from the bartender and started playing. I definitely need some more practice, which gives me more of an excuse to come here! | 12
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So many things to like about Rebel. I can't give it 5 stars because of the smoke. It's too much to ask to drink my Lagunitas Born Yesterday without secondhand smoking a dozen cigs but such is life. \n\nThe things they do have going for them though, are going splendidly. They have a great selection of taps and they usually have something new to try when I pop in. If they blow a keg of your favorite brew, never fear, chances are they have something equally good to replace it with. \n\nI'm not a huge fan of bar food so there aren't a ton of options here for me to chose from. I eat the fries. As far as french fries go, these are decent. They're fat steak fries not the annoying shoestring version. The fish tacos are a good option too but they aren't listed on the menu so I'm not sure if the tacos are there to stay. \n\nThe bartenders (a few of them at least) recognize me, which I like. They know what I drink and greet me with a sample if they have something new on tap they think I might enjoy. Cool. Go for the beer, stay cause the people pouring it are pretty cool. | 12
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I found out about this new little bar in an article \"" Top Ten Bars In Las Vegas\"". I was looking for something centrally located, off the strip with a great beer selection, decently priced, good food, and an enjoyable setting. This place exceeded my expectations! The beer knowledge of all the staff alone blew me away! The selection is impeccable. I have been searching high and low for New Belgium's Lips of Faith series La Folie ( a Brown Sour) and they have it on tap!!!! I had the BBQ sliders. Wow! The food was delicious. The presentation, the bold flavors, and the fact that their meats are slow cooked and smoked in house. I can't wait to try them all! Katy and Larry took amazing care of us and I will be returning on a regular basis! These guys did it right. Must check this bar out! | 12
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I hardly drink, but when I do, its Rebel Republic! Very nice place, great food, excellent bartenders. | 12
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I rarely write reviews and when i do...it's either i really really love you...or really really dislike you!!!\n\nFood: it was not bad...when they brought out my fiance's calamari, i thought it was chicken wings at first coz it was shaped odd (like a surfboard, instead of the strips/rings that im used to)...for $9, i expected a bigger portion. Good flavors, otherwise.\n\nThe korean bbq sandwich gets a thumbs up for me. \n\n$5 for a teeny kobe beef slider...really?\n\nMy fiance got one of their burgers (the Eastwood) and was not impressed. For the price we're paying, we're better off at Bachi burger. My fiance was not thrilled with the \""meh\"" burger so he was just nibbling at it. (since he did pay $13 for such a mediocre entree)\n\nI ordered a side of sweet potato fries. Our server/bartender Missy gave me regular fries instead and i pointed that out to her and she said she'll bring me the correct one....and i've never seen those fries for the rest of the night\n\nThis was our first stop of the night and it was cold outside and a bit chilly inside...so the kicker of it all was when Missy knocked a full glass of Dr. Pepper on my fiance's lap. Imagine, in the dead of winter, having an icy beverage spilled all over your jeans and you have plans to go later!!!! The busser was kind enough to mop the floors and apologize profusely.\n\nSo nearing the end of our meal, my fiance was the only left slowly munching on his mediocre burger. He was distracted talking to our big group of friends so tell me why Missy takes his burger and fries away without asking him!!! When she came back, he told her he wasnt done and she said \""i saw napkins on top of it and thought you were done\"". Liar! There wasnt any napkins of top of his burger. I saw her put a dirty napkin on top of it and took it away!\n\nShe apologized and offered to grab him another burger or take it off the tab.\n\nMy fiance works in the restaurant biz so instead of Missy telling the manager the issues we've been having at our table, we had to flag the manager down to complain! Why wasnt this automatic, Missy?? You should let your manager know when there are issues IMMEDIATELY because the you want to please your paying customers!!!!\n\nSo when my fiance explained to the manager what happened, tell me why this manager says, \""What would you like me to do about it?\""\n\nAs a manager, you should first, apologize then say something like \""let me take that off your bill\"". Why would you ask the customer what you want them to do? Dont you think it's embarrassing if the customer tells you...\""oh, you take that off my bill\"".....The right thing to do is tell the customer that u'll take it off immediately, especially considering all the cr*p that happened to us. (my fiance told me this is what their managers do for their customers to keep them happy & for them to come back at his restaurant. )\n\nThe crowd: Tell me why our friends were the most diverse ppl in that whole restaurant??...i think majority of the crowd that was there saturday night were bikers and dudes wearing swastika, neo nazi shirts.....not cool if you have a crew with black, asian and hispanic ppl....but then again, we probably just went on a cr*ptastic night.\n\nFor a better variety of beers and fantastic food at reasonable prices (esp during their happy hour)...ur better off at Yard House!\n\nOk...enough of my PMS...\n\ntime for a donut.\n\noink | 01
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Rebel is the Top Craft Beer Bar in the entire Las Vegas valley. Having been to over 90% of the bars and clubs in Las Vegas, in my profession, I have seen the best and the worst among Vegas Bars and Wannabe's. \n\nFirst Off, having the most knowledgeable in their Craft(PUN intended) and being certified at that, also not being so bad on the eyes, the Beer Slingers at Rebel are SECOND TO NONE! Just an example, Wendy, having a following the size of some local bands, has been know to cause riots due to the crowds of beer-lovers and Gamers that follow her. She knows her shit and can run with the Big Dogs, so don't underestimate her talents.\n\nThe food, yes somewhat on the pricey side, but then you are not getting frozen, pre-made crap that you get at other bars. You are getting scratch-made, gourmet bar food with a twist. You dont come to a Craft Beer Bar for the cheapest Beer available and you should not expect the cheapest food to go with it. If you want $2 Miller 64's and frozen/fried cheese sticks or poppers, I suggest PT's down the street.\n\nIn the 15+ years that I've been in Las Vegas, testing, critiquing, and everything else when it comes to Food, Bars, Nightlife, etc, I've seen Bars come and go in every part of the city. this location in particular has been a Doc Holidays, I believe a Loose Caboose or something similar and about 3 other things that have gone under in the time that Rebel has already been here. You can tell as soon as you walk in the door that there in a quality product here. There is no cheap decor and neon beer signs, everything is up to snuff and the people behind the bar have the same quality. You dont find Certified Craft Beer Bartenders at every corner Pub.\n\nThis place is going to be here a while! | 12
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Tried the siu mai and bubble tea from here. The siu mai was very good and each one was probably double normal size with a nice big shrimp on top. It seemed to using more meat than fat, which is not so common these days. I also had the lychee bubble tea. While there wasn't much lychee flavour, it had less ice than normal plus a strong tea flavour. I actually quite enjoyed it. I would call it a blend of HK style tea (served cold) with tapioca and lychee. It was quite good (and popular as there was a lineup of 10 people when we arrived).\n\nOverall, if you are into food trucks, I recommend you check these guys out. | 12
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Definitely worth the price\nOne of the most Reasonable priced truck with delicious food.\nTried their best seller, their shrimp and pork dumplings and it was incredible.\nLooked more like 2 gigantic meatballs but amazing food for price\n\nHighly recommended for next season | 12
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its a dim sum mobile, how awesome is that? apparently, they forgot the awesome part of a dim sum mobile.\n\nits quite underwhelming. in terms of taste, its pretty bland for what you're paying and you only get one for each hand (so 2). thank god, its only 2 but at the same, i'm still quite hungry after this.\n\nit needs some love from the old lady pushing the cart! | 01
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Delivery? Not unless you live within walking distance! This Jimmy Johns only delivers within a MILE radius, and the customer service sucks. Not a great idea to come to San Tan Valley and offer delivery, and then limit it to a MILE radius. | 01
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Save your time and money. Sandwiches were bland at best. They offer no kids sandwiches nor will they customize a order to suit a child ( add lettuce and mayonnaise to a four dollar sandwich that comes with bread and meat only) All they had to say as well that's corporate for you. Apparently they're so freakishly fast because they cut every customer service corner they can. I personally will never step foot in a Jimmy John's again and I highly recommend you do the same. | 01
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I work in the downtown area and order Jimmy John's a few times a week. Their sandwiches are delicious and so fresh. The delivery is very fast, and the people that work here are very nice. Always a great experience with this location. | 12
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Amazing burgers! Left us wanting more. Meat was extremely fresh and the burger buns were soft with a toasted outside. We also had the ice cream sandwiches which were fantastic. All and all, great experience. | 12
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Came here opening day last Saturday! Located on the left side of the casino if you're coming in from the main entrance of the SLS Casino. \n\nParty of 3 lunchtime wait was about 45 mins. Leave your name & # w the hostess, get your gambling on, & they'll txt you when the table's ready. \n\nCocktails are $13. The mule that I ordered was alright. Seeing that it was opening day, I'm sure the kinks will be tweaked out. \n\n\nOrdered the Royale ($15). Consisted of braised short rib, truffle aioli & truffle cheese on a med-rare burg. Taste and consistency were pretty on point from my usual go-to locations here in LA. Never had the short rib before so that was a nice tasty addition. Sweet potato fries ($4) were good as well. They had all the sauces displayed out on a plate per usual w the small pho spoons. \n\nService was good. Each booth has a tv that in the future, you'll be able to request a channel change for a certain game I'm sure. Layout of the place is nice. Very open w a lot of tv's & a small lounge area in the middle of the restaurant that reminded me that there's an actual sports book in the restaurant. \n\n**PSA*** NO tots for at least a week!! Was very sad to find that out when I was there. Reason given from the waiter was that the training of the cooking staff had to be perfected before \""secret menu\"" items were brought out. That also means no burger special for a while too. \n\nOverall, it's your usual Umami burger restaurant w the sports book addition. Great burgers w a lot of other menu options as well. If you can't get to LA or NYC, this location will def get the job done for the Umami fix. ENJOY!! | 12
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This is the third restaurant I have tried at SLS. I am a huge foodie and have searched high and low around town for the best burger. What is Umami up against? Fukuburger, Badger cafe, Burger Bar at Mandalay. These are all great burgers and all cost less. We ordered the \""Manly Burger\"" and an order of fried pickles. S O asked for regular ranch instead of jalape\u00f1o ranch for the fried pickles. Waitress said \""we don't have regular ranch\"". Ok, kinda odd at a multi million dollar new casino trying to impress but we carried on. The burger arrived and it was tiny! This is a freaking slider folks. The nerve of calling it \""The Manly Burger\""! Before I took my first bite I thought to myself for $14 this better be awesome for this price. It wasn't :( It was average at best. The fried pickles barely had any batter on them and tasted like warm soggy pickles. I got 5 pickle spears for $6! Come on guys, really? I have no problem paying high strip prices for a premium product (I.E. anything at the Wynn) but you gotta deliver a premium product. The waitress noticed we didn't eat the pickles and did take them off the bill. \n\nAtmosphere was ok and the service was good. I just can't figure out why people would pay these prices for micro servings that aren't amazing. \n\nGeneral lesson for SLS and any other new business. You can't charge ultra premium prices and not deliver 5 star food and service. I have now eaten at Cleo, Umami and The Griddle and I wouldn't recommend them to anybody for now. As a long time local I want The SLS to succeed. We need jobs and great showcase properties. Come on gang, pay attention! | 01
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It was okay... Nothing to get excited about. I love a good burger but this was just lacking in flavor for the price. The tempura onion rings were spot on though! | 01
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Not very diverse staff and horrible service they should try and pick better employees, i will never go back. Food was ok i get better food at red robin | 01
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I have been looking forward to this burger experience for quite awhile, and sadly I was let down. We actually didn't even get our burgers. Apparently they lost our ticket!? Seemed disorganized from our arrival... Twenty minutes waiting for a table in the restaurant, but noticed at least six tables wide open. They will text you when your table is ready, which I think is cool. Sat down, got the beverages in a pretty timely manner. Fried pickles were tasty, full spears served with a garlicky jalapeno ranch sauce (too runny, but flavorful). Then it just went downhill. \n\nOur order of Cali Burger, Manly Burger and Manly Fries seems simple enought, right? Well about 15 minutes after our pickle app, our fries arrived (very delish thin fries with beer cheese and bacon!). Burgers should come out at the same time or shortly thereafter, right? Waiting....waiting....fries gone... Have been there for an hour now....no burgers. Got tired of waiting and just left frustrated. Staff was apologetic, and Management offered to comp a full meal for us and our friends on the next visit, which I appreciate. I'm not rushing to get back, maybe give it a month or more to iron out the kinks. | 01
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This is a sit down restaurant that I thought would be amazing since it's new, but my experience include a bunch of drunk guys next to us and very bad service.\n\nThe food took forever just for three burgers and it wasn't even busy. When we got our burgers, one of the orders was wrong. It's expensive for really tiny burgers. The lady also took my water and never came back with more water. Literally, they kept offering us free food to make up for their mistakes... it was pretty sad.\n\nI don't think I would ever come back for a \""better experience\"" as the waiter told me. | 01
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I was really looking forward to this place. Heard great things about their Los Angeles location. It did\nNot live up to the hype. Ordered my burger medium and it was deliver cold. In addition we waited 25 minutes to be seated in an empty restaurant and couldn't get a booth even though they were all empty and everyone that got seated after us got a booth. Weird level of service. They better get their act together because we have many options for burgers that are actually good. | 01
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Horrible. Horrible service. \nWe're staying at SLS and decided to come here for lunch.. Wish we hadn't wasted our time. We come in, and it's not busy at all. We ask for a booth for 4 people, they seat us in a booth made for probably about 10. Huge table. Really? We asked for a smaller one but the hostess or whoever told us, \""Well they're all dirty so..\"" there were at least 5 dirty empty booths at the time so I asked if they could clean one maybe? Hostess seemed irritated that I god forbid even asked of such a thing.. and told us that if we wanted to wait that we could. .. ok.. \n\nSo we waited for them to clean the table. And waited. And waited. They finally do and we go to sit at the smaller booth, and one of the servers tell us \""uh, somebody is going to be sitting here...\"" we replied \""yeah, us.\"" Totally rude. Eh, whatever. \n\nWe get our drinks after waiting for at least 7 minutes for anybody to even realize we exist. From the busser. The server comes later to finally ask what we want. We order, and I'm watching the tables around us being sat.. at least 3 tables we all watched being ignored. Waiting at least 10 minutes to even get acknowledged. Are you kidding me?\n\nOne table ordered champagne, and the server didn't even know how to open the bottle. Had to take it into the back. The customers seemed confused. The people at those tables were still waiting to order food, looking around for anybody to help.. seriously there's so much to type but I can't even deal with writing the rest right now. Just irritating that customer service has gone down the CRAPPER. | 01
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Was curious to try this restaurant, but should have taken the advice of previous reviewers and skipped it. Service started out a bit slow and went downhill from there. I had the original burger and hubby had the royale. He said his was pretty good, but mine had zero flavor. Thank goodness the fries were salty - at least it was some flavor! Had to borrow the ketchup from the next table as we could not find someone to bring us any. Our waitress didn't even come to check on us until we were nearly done. Wasn't offered a refill on my tea until they brought the check. The table next to us seemed to have issues with their experience as well. For the money, there are far better places in Las Vegas. Sticking to Bachi Burger! | 01
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For starters I will say our service was great. Our server was very attentive ( even though she had too many tables to juggle). \n\nThe food and restaurant in the other hand was not a good experience. The food was decent but very small portions. A burger fries and drink plus desert still left me hungry. Not to mention way over priced ! $5 for a soda. The burger was decent but nothin to rave about. There are too many burger places in Vegas that are much better and most cheaper. I wouldn't waste your time with umami burger.\n\n\nI will say the ice cream sandwich was delicious though ! Even for $7 | 01
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Terrible service, okay food, good drinks\n\nUmami Burger is basically a poor man's Bachi Burger, or a dressed up overpriced burger where you over pay because it is on the strip. Combine this with a total lack of competent service, and you're in for a disappointing night. As to the service, SLS apparently stands for \""Style, Luxury, Service,\"" but Umami Burger contorts that to \""Severely Lacking Service.\"" If you're local, eat at Bachi Burger before going to the SLS and you'll get a superior burger at better prices. \n\nWhile I can appreciate that the restaurant just opened and it may be working out the kinks, the service was incredibly disappointing. To top it off, a marketer for the restaurant went to the adjacent table to see if they were locals to give them information about local specials. When we looked at her to catch her eye, she just looked at us, then ignored us, and walked away. This was pretty much on par with the terrible service we also had from our server who had nothing but attitude and rarely came back to check on the table. That said, the server was cognizant enough to smile and tell us that she hoped we had a great dining experience when she was dropping off the check. \n\nUmami Burger, you just lost 8 customers who will never eat at your establishment again. From looking at the other reviews, it looks like you will be alienating your future customers. At least you're consistent. | 01
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We were so excited to try a restaurant at SLS. What a letdown. Terrible service. The waitress never came by the table after the food was brought out so we couldn't inform her that our burgers were cold and our orders were wrong. Our drinks hadn't been refilled at all. You'd think at $8 a beer they'd at least offer to get you another one. I know they're new, but at $15 a burger, they should have great service to compensate. | 01
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Gross! Diva chefs won't accommodate minor requests .. All I wanted was different onions!!! Bland, tasteless and plain boring!\nWorst feeling.. Leaving a restaurant hungry | 01
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Terrible experience! This review is for the bar only. Came to the SLS on opening weekend. Went up to the bar that was facing the casino because there were too many people at the main bar. It wasn't too crowded but I stood there for a minute while the douchey bartender flirted with the girls sitting at the bar and poured them free shots. He took my drink order, told me one price then charged my card for a greater amount. When I questioned him he rudely stated \""Well I guess I just told you the wrong price.\"" After me expressing that this was not an acceptable answer he proceeded to say \""what do you want me to do, give you your money back?\"" Then pulled a few dollars out of his wallet and threw them at me. Having been to the SLS in Beverly Hills, I was definitely not expecting this type of service. I really expected better and hope that they improve. | 01
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I'm familiar with this place from Los Angeles. I had great service when I came. They were a little out of sorts/ unorganized but it was opening weekend so I expected some hiccups. \nI like the burgers. The manly fries are killer. Ice cream sandwich with mint chip was good as well. \nI'm sure you could probably customize some burgers to your liking if the menu items don't tickle your fancy.\nI will definitely come back. | 12
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Great place to have a spectacular burger. Loved. Will be coming back!!!! Ask for Mandy, one of Vegas top 10 servers! | 12
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I'm not a fan of Umami when I tried it a few times in L.A. years ago. My sister has never been and I can't say no to a free meal with family. You have to reserve a table (what?) or open-seating at the bar. I'd much rather stay at home and do homework than be here but since my sister already went out of her way to reserve a table, I showed up anyway.\n\nRandom thoughts: their house ketchup tastes like Filipino spaghetti; you only get 3g or protein per 100g (1 cup) of mushrooms which does not meet my protein needs therefore, I must stick with beef patty; I have low expectations of Umami Vegas thanks to Umami L.A.; Umami beer garden???; Umami buns look huge but press to deflate; they'll give you 4 different sauces: 1 spicy, 1 ranch, 1 garlic aioli that doesn't taste like garlic at all and house ketchup.\n\nThe Original:\nHouse ketchup, parmesan frico, shiitake mushroom, roasted tomato and caramelized onion. The frico adds crispness to an otherwise boring burger. 3/5\n\nThe Royale:\nBraised short rib, truffled aioli and truffle cheese. Again, not truffle-y enough. The short rib was a nice touch. 3/5\n\nTruffle Burger:\nTruffle cheese, truffled aioli and truffle glaze. Sounds like a lot of truffle but it sure didn't taste like it. It had a hint of truffle and that's it. 3/5\n\nTruffle Fries:\nI've had way better truffle fries elsewhere. The fries were soggy and lacked truffle flavor. Get the smushed potatoes instead. 1/5\n\nSweet Potato Fries:\nSprinkled with sweet salt. This goes well with the spicy dipping sauce and the house ketchup. 3.5/5\n\nMies Vanilla Rohe:\nTahitian vanilla bean ice cream in between chocolate chip cookies. The cookie itself wasn't that great. The ice cream was ordinary. Hello, cavities! 2.5/5\n\nAt least in L.A. I've gotten better service, food was a bit quicker and my drink glass was never empty. Umami is a casual dining place but calling it a sports bar/beer garden and having that atmosphere is just blah. Flat screens everywhere with different football games on and Criminal Minds = headache! There are other better burger places in Vegas. | 01
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I don't understand why this place got horrible reviews! Since we stepped in, the service was over the top. Our waitress was very friendly and takes her time to explain the menu. \n\nI ordered truffle fries and cali burger. I fell inlove!!! I love the unique taste. Makes me want more and more! Our glasses of water never got empty. \n\nFor dessert we had salted caramel and peanut butter ice cream sandwich. Both were very good! \n\nI will definitely come back!!!! | 12
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Ordered to go and they had you wait standing by the reception desk,\ndidn't even offer you to sit down..waited for 1/2 hour standing.\nMy daughter was disappointed for the small burger she ordered. | 01
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I was lucky enough to have Umami Burger via Room Service, so I can't really speak to the service. As for the delivery guy, he was super friendly, and the food came quickly.\n\nI ordered the Truffle Burger Royal (the one with the egg on top), the sweet potato fries, and the pickle platter. Everything was just the right size, not too small, and not too large where you feel like death afterwords. The fries were a little cold, but delicious. Really delicious. Plus the temperature was totally forgivable, given the fact that I was able to enjoy them in the privacy of my hotel room.\n\nI found the burger to be something truly special, and would order it over, and over again if I could. The meat was perfectly cooked, the egg was perfectly runny, and the compilation of ingredients was quite spectacular.\n\nThe only reason I can't give Umami Burger 5 stars, is because much like other people, I found the ketchup to be pretty gross. I don't understand the reason for that exact recipe, or consistency, but I felt like it actually took away from the meal, rather than added to it. I'm a pretty big stickler for ketchup, so I really hope they decide to go another route. | 12
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Umami: \nnoun\na category of taste in food (besides sweet, sour, salt, and bitter), corresponding to the flavor of glutamates, especially monosodium glutamate. ???\n\nI wasn't sure what Umami meant, so my assumption was that this was going to be an Asian fusion burger. Nope, this is just a straight up burger with truffle oil randomly thrown in the mix. C'mon, you were thinking the same thing when you heard the name, \""Umami Burger\"". \n\nI came here with some friends and we started this meal off with a cornucopia of deep fried, carb loaded appetizers, Mmm Mmm my favorite. First up, the \""Smushed Potatoes\"" these were ok, but a tad flavorless. They look like a mini-baked potato and be careful when eating, I tried putting a whole one in my mouth and nearly lit my tongue on fire. These little pockets of heat are best cut in half and dipped in Umami house ketchup, which I liked a lot. It's ketchup, but with a mix of truffle oil and something spicy. We also ordered sweet potato fries and tempura fried onion rings. The sweet potato fries were cooked perfect, crispy and soft and the tempura coating on the onions was light, flaky and not too heavy. Overall, deep fried goodness. \n\nOn to the star of the show. I ordered the Truffle Burger, the hat trick of truffle oil infused beefy eats. This burger has; truffle aioli, truffle cheese, and coated in a truffle glaze. This burger was super juicy and full of flavor and honestly didn't need any sauce assistance, but I still dipped it once or twice in a mixture called, \""Diablo Sauce\""? Plus the bun was super soft, like dissolving in your mouth soft. Cute side note, they adorn each bum with the letter, \""U\"" which in the words of Ralph Wiggum stands for, \""Umm-believable\"". After the burger entered the equation I completely forgot about the side dishes and went full carnivore. \n\nTo finalize the meal, like any good eater, we ordered and shared a dessert. This was an Ice Cream Sandwich. A snicker-doodle cookie with caramel ice cream filing. Sooooo good, a must order! \n\n- Was this the best burger I ever had? Nope. \n- Was it tasty and satisfied me? Yes\n- Would I come back? Maybe. Every once in a while. \n\nUmami is good, but the prices are a little high for a burger place, but If you haven't been here yet it's definitely worth a try if you're any kind of burger loving American. \n\nCheers. | 12
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I don't know what's these other morons are doing talking about customer service it's a burger place..... It is new....happens to be in the sports book with a good patio/beer garden area, and I had by far the best french fries ever, the truffle fries....and one of the better burgers I've ever had ....and it's tough for me to say something is better than burger bar but my Royale burger with short rib on top just is right there, I will go back and I will give the burger another try because it was as good as it was today it's by far the best burger I've and made me write my first review it was that good | 12
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Terrible service, cold food, nothing compared to Bachi Burger. Sweet potato fries are cold and soggy, and the manly burger tasted like it was sitting out for 20min before they brought it out. The only reason this place gets one star is because they have decent beer. | 01
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First time here and it's so loud you have to yell across the table if you want to talk also you can't hear the waitress and they can't hear you very poor atmosphere, probably will not come back I don't like that I have to yell just to talk at dinner. Very disappointed for my first time here. | 01
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Not worth the money.\nThis was the first place I found to eat when my husband and I got to Vegas and I was starving! Issue one was it was $12 for just a burger, and fries or any other side that would normally come with the burger at any other place was a seperate cost. It took forever for the food to get to the table and when it did my burger was missing the Portobello mushroom. It took me several mins to find anyone who noticed me to tell them about the mistake and by that time my husband had finished his burger. When i showed them about the mistake they pointed out two tiny black chunks and said that was the Portobello and it just comes with one mushroom... this was highly insulting so I explained i wasn't going to pay $12 for a burger that didn't come as ordered so she went in the back and brought out 2 Portobello mushrooms. The burgers them selves are nothing to write home about, honestly I could get a better burger at red robins or fuddruckers and pay less. Due to the issue the waitress comped our drinks which was really nice. | 01
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Bad, bad , bad! The burgers tasted frozen, the fries came out cold . The atmosphere was amazing but the quality of the food is some of the worst I have ever had. The allacart menu runs the ticket up. Which would be perfectly okay if the quality of the food matched it's price tag. 50 dollars later we couldn't believe we were paying for what we just had. | 01
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I wanted to like this place, because it's a very nice place to watch a game, with plenty of TVs and good view lines.\n\nBut... the food! Just not good enough. The burgers are missing a key ingredient - taste! Really overpriced, and the chef needs to figure out where to locate the seasoning.\n\nLastly, I don't think the waiter every made eye contact with the group. Flying around, all sweaty and gnarls. I have been rushed out of nicer burger places (read: In N Out).\n\nGo for the game and a beer, leave before the burger arrives. | 01
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would have stayed to eat but game was so loud couldn't hear waitress talk. no dumb to scream at everyone at table. turn it down! | 01
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The sporting environment and TVs are nice and the outside seating area. That is all! Drinks are overpriced unless you like beer. I came to watch a football game and they don't have happy hour for the games. Beer only. Burgers are overpriced and average. | 01
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Another trendy burger joint in an image, fad following Hotel. To say this is another dime a dozen burger joint is spot on.\n\nAs a local, and a foodie in Las Vegas I don't usually subscribe to reviews that I read about restaurants until I experienced it myself. Well, apparently the reviews on this place are spot on. All I have to say is save your time and money and go to Bachi burger for a Wagyu burger for the same price as the smaller truffle burger you get here. Minimal flavor, and the portion sizes are very small. Much better quality at Bachi and the truffle fries are much to be desired. Also I could use a little less of the football Mongoloids at the sports bar. If we don't keep them honest they're are just going to keep churning out mediocre burger joints.\n\nI posted the burgers from this restaurant as well as Bachi burger, and you tell me which one looks better. | 01
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I was really disappointed!\nI had the Cali Burger. The meat patty was good, nice taste and quality. The rest of the burger was terrible. The roasted tomato is so wet it made the bun soggy and mushy. They do not have fresh tomato, fresh onion, or pickles...... this is a burger place, right?\noh yeah, no regular ketchup or yellow mustard either.... you better like the unami sauces.... those are your only options here. | 01
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Back at Umami watching my LIONS whoop up on the Jets! This is such a great place to watch the games and hang out outside w drinks and great food!! SO GOOD!!! Everything's coming up Lions today!! | 12
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Customer service was rude, food took over 60 minutes, still didn't come out \nSO WE WALKED OUT \n\nWarning:: MENU IS DIFFERENT THAN UMAMI BURGER IN LA!\n\nHad FOX news on blaring over what was supposed to be GAMEDAY. \nFox News guys really?!\n\nAsked multiple times before they put the football audio on\n\n Didn't even bother to bring the appetizers before the food or refill water until the check came? What sense does that make? \n\n\n\nHORRIBLE HORRIBLE | 01
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Although the server is nice the service is HORRIBLE. Lost or forgotten orders from both the kitchen and bar. For how over priced it is I expect better service. | 01
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We had stayed at SLS and were too hungry to head to the strip and decided to try this place. I had the Truffle Burger and it was absolutely amazing!!!!! I seriously cannot remember eating a burger that delicious! The only downsize is the burger is a little on the small side, so if you're really hungry, it will not be enough. And for the price and size, the burgers do not come with fries or anything. I did order the Truffle Fries on the side which were also pretty good. Their fried pickles was okay. The pickles are huge spears, which is hard to share, would be better if they were cut smaller like in slices. Onion rings were good too, the batter was pretty tasty.\n\nThe service could have been better. Our server kinda had an attitude problem so we weren't thrilled with that, Honestly though, the food was pretty damn amazing. If the burger was a little bigger than a kids meal size and came with fries I would totally give it 5 stars! So because of that, I will give 4. | 12
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Nice open atmosphere great for watching the games for the day. The cocktails I thought were really great. Very flavorful and creative. The truffle fries were nice so was the manly burger great flavor and plenty of bacon. My date had the truffle burger with the egg on it and she loved it. The ahi tuna burger could definitely have been better. The ahi tuna was flavorless and had an unnecessary amount of carrots on it. Service was decently quick and was actually extremely well priced. Would come back especially to watch the game on a Sunday. | 12
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I was excited to come here. Not just for the burgers but for the beer garden as well. We ended up just going to the bar bc there was no hostess seating the half a dozen people standing at the door. We get to the bar and it takes 20 min to sample only 4 beers, which were all pilsner type beers so very limited variety. Their bottle selection was small with only a couple feesible options. The rest of their bottled beers are anywhere between $20-$50. I'm sorry but for just opening, the service sucked and so did their selection of beers :'( | 01
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I don't know why everyone is giving such bad reviews...I went earlier today with my friend and all I can say is...THE BURGER WAS BOMB! Until now I'm looking at pictures of it..lol It was simple but the patty was juicy and perfect. My friends from Cali always talked about it so I was happy when we finally got one here. We made reservations a few days before so I recommend doing that especially if there's a game. Service was also good. She was very attentive and explained to us the menu and sauces. Overall had an awesome experience and will definitely go back..maybe next week..haha! | 12
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Located in the SLS hotel and casino. When you enter, to the immediate left there's what seems like a fully stocked bar with usual gambling games. To the right of that a comfortable area with tables and couches to dine or watch whatever sports game playing. The high ceilings has a black and white checkered pattern. And to the right of that their sports book with a few tables and tvs. But wait there's more. Exit the doors and you'll enter their \""beer garden\"" outdoor patio area with lots of seating, ping pong table, and an even bigger bar than inside.\n\nThe staff are very friendly and welcoming. They were patient enough to explain the items and what the concept of Umami Burger was each time. They are supposingly a known business which I've never heard of and they prefer that you don't mess with the chef's creations and have them as is . It seems a like a place to hang out at and have some beers but I wasn't impressed with what I ate. \n\nKorean Style Brat http://www.yelp.com/biz_photos/umami-burger-beer-garden-and-sports-book-las-vegas-2?select=EXZKbmaYdCoXrn7spPRf-g#EXZKbmaYdCoXrn7spPRf-g It looks great but I probably won't order it again. It was a pork belly brat topped with caramelized kimchi, their korean ketchup, sesame aioli, and green onion for $11. The pork belly brat was sliced like a hotdog bun it was thin and tiny in proportion to the other components. It was like eating a bun filled with just caramelized kimchi. The caramelized kimchi was kind of nasty tasting for me, maybe too caramelized not sure but I needed lots of water just to finish it. \n\nManly Burger http://www.yelp.com/biz_photos/umami-burger-beer-garden-and-sports-book-las-vegas-2?select=61-9mqfYzG0SuuOpy7DuNw#e-XzbnWpPTFtb9y9GM93FQ Their burger topped with beer cheddar, bacon lardons, smoked-salt onion strings, their house ketchup, and mustard all for $12. I don't know if I liked too much. The manly aspect wasn't there unless manly meant tiny. It was like an over sized slider. I would've preferred the onion strings to be crispy. The U on the bun was nice.\n\nAlso had the Truffle Fries. Thin fries with truffle cheese and truffle salt. Didn't like it maybe try the manly fries or something else next time. The fries were cold and were all stuck to each other. \n\nI've had way better comparable food for the price in Vegas. I was expecting something on the line of Bachi Burger or at least better than 1/2 of the numerous burger places here but got something far far from that. Other than that I like everything else about it the huge misters, decorations, the bar, the many TVs, customer service, the outdoor patio with view of the Strip and people walking or driving along the Strip which is why I didn't give them a 1 star.\n\nI might be back. | 01
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I highly recommend the seared tuna burger. It was sushi-grade tuna and it was amazing! So tender, so good! We also ordered the \""pickles\"" plate, which was a selection of different vegetables (mushrooms, carrots, beets, peppers, pickles, etc.) with different pickled flavors--different but good. We got in late after all the buffets were closed, so we went here. We were impressed. | 12
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I finally got a chance to check out SLS. \n\nPros-Came here on Thursday night football, and WOW! They have like a 150 4K foot screen and it was beautiful! Surround sound was incredible. Restaurant is built different then what u expect but it was cool. \nOrdered the manly burger because quite frankly I'm a man. Lol it was very tasty. Wasn't blown away by it but it def did the job. The sweet potatoes fries are INCREDIBLE! They add like brown sugar to them. It's heaven In your mouth! (Pause) lol\nServer was really sweet and pleasant. My burger didn't come out to the specific temp I wanted and they took it off my bill. I didn't even complain! That was a huge plus I just upped her gratuity . \n\n\nCons- good beer list but some of their beer was over priced. 12$ for a Octoberfest? 14$ for a Duval? That's ridiculous lol. Maybe more menu items in the future it was pretty limited. If you don't like sports don't come here during game time (I do love sports by the way) but it gets pretty loud.\n\nOverall I'm glad I waited to come here. I will def be back! | 12
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Regardless of the reviews, wanted to check out the hotel so decided to eat here since we were craving for burgers. Ordered the truffle burger, the ahi burger and the plain fries. Got seated rt away but weren't approached immediately for orders, kinda got bored waiting....and they weren't packed. Finally got our order and wasn't too pleased with the taste. I feel like it was missing something....!! Taste! Not worth the price. Beers were good, fries were good, but burgers from this burger joint are not. Needs improvement. | 01
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Others may like Umami - I just don't. I like a tasty basic burger - and I think sometimes - the more stuff they are piling on top - it's to disguise the fact that the basic burger itself is not very good.\n\nI ordered the Manly Burger, and I just didn't really like it. I removed the bacon lardons cause they are just too thick for me to find appetizing. The cheese is more of a cheese sauce, kind of runny and hardly any flavor. And part of their thing is there is no lettuce or tomato or onion or pickles. I'd rather eat at Smashburger or even 5 Guys for a tastier burger. I did try the Sweet Potato fries, based on other reviews - and they were pretty good. Also, nice that you can get a beer - quite a large selection, and I think mixed drinks too. \n\nOur server was friendly and the food didn't take that long to arrive. But the atmosphere here is also lacking, in my opinion. It's like eating in the middle of a noisy sports bar - with TVs everywhere you look. And if that's what you want - then that is great. And then, also, with the Strip location - you are gonna pay way more than at any normal spot. 2 burgers, 2 sides, 1 beer, 1 pepsi, + tip: $50.00. | 01
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Was very excited to take my lady here been hearing alot about this place. Tvs everywhere is the only nice thing. Got seated and almost took about 60 minutes to get our food was ready to just walk out. Then no kids menu as well when you order the burger we were expecting fries or etc. Nope its only the burger for $12 to $15 dollers. Food finally comes out the burger tasted raw they didn't fill up drinks or attend to us. I was very happy to try it but now never again burger had no taste my lady didnt even eat hers all and all the type of money i spent here IN & OUT BURGER 100% better and way cheaper umami burger needed taste n etc was very disappointed never coming back | 01
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Unimpressed with their original burger and short rib style fries. The burger ju didn't tats that great. It was cooked nicely but the flavor just wasn't there. As for the fries, major letdown - soggy city. If it's gonna be soggy because of the gravy then the gravy should be decent | 01
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Well this is an OK place. Nothing special in my opinion. The Burger are mediocre. The staff is nice and friendly. The Tv's are way too loud. We had to yell to each other. I was disappointed because they were not able to bring the correct beer. The first round was correct but after that they always brought the wrong beer. I mentioned it twice but they were not able to fix it. They made me pay for all beers. Not a good example of fixing a problem. Again this is convenient if you wanna get a quick bite while staying here. Holsteins has way better Burgers for sure. | 01
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What can I say other then I love this place. Not just because of the great hand made food made to order but because when you're located in Vegas, you get sectional couches to relax on and tons of TV screens located throughout this fine location. Oh did I also mention that you can place bets on any sports games there while you eat. \n\nUmami burger is conveniently located with the beautiful SLS casino at the end of the strip. So because it's a new casino what better way to pull people in then to build one of the best burger joints to eat at. The layout of this place is awesome! The have a bar and bench area that overlooks the strip but puts you right in front of this wall size TV screen. That's almost every mans dream right there, to have huge burgers covered with truffle cheese sauce and a cold beer. \n\nI will say they also have extra dishes on there menu compared to the California locations. So that was a pleasant surprise. So the first time I was there I ordered there standard truffle burger, (I love truffles) so this burger was packed with flavor and a side of oozing and rich truffle fries. On day two I ordered the 12oz. double patty, caramelized onion infused B.U.B burger. If you're on a diet or squeamish, I suggest you not order this burger. It will keep you set for the rest of the day.\n\nSo when in Vegas or staying at the SLS, stop by umami burger. It's never let me down and hopefully it won't for you. | 12
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More generous side order portions but such crappy service. Had to flag down workers for water, ask twice for sauces, forgetting drinks. Retrain your workers, maybe ask the people at the grove umami how to run a burger place. Good luck surviving. | 01
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So today was our return back to umami burger with my ladies family from Los Angeles. We were well taken care of Thanks to Rachel the General Manager as well jeorge and Brooke we loved you guys and thanks for everything. My ladies family was very excited to try it and were very satisfied with everything . I will definitely come back our family has nothing but good things to say about umami. Once again thank you so much i am so thankful for your concerns on everything. That just shows a business that cares we will definitely be back soon thanks for everything we weren't expecting that V.I.P treatment we love umami | 12
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The ketchup tastes like it is very fresh and made by scratch, their jalape\u00f1o ranch dressing is tasty, not too spicy. The beet salad was excellent. My boyfriend got the original burger and I got the manly burger.\n\nI ended up sending mine back because I don't like the fondue type of cheese that came on it... Nor did I like the bacon lardons- they are too thick and not as tasty as real bacon. I was frustrated... I just wanted a bacon cheese burger with real solid cheddar cheese or solid pepper jack cheese on it. Unfortunately I learned that Umami does not have any solid cheeses. I decided the next best thing to get would be a Parmesan cheese crisp minus bacon lardons. The bun was cute with the U on it. At first I thought the burger quality was good but it just fell apart in my hands and started breaking... My boyfriend said it was because it was too juicy... Not sure but it made it very difficult to eat. I felt bad that I needed to send so many things back... \n\nEven the diet Pepsi because it tasted flat. So I got iced tea but there was no sugar on the table and it didn't come with a lemon. Our server was sweet but way too busy to check on us enough, perhaps due to poor staffing. There was indoor and outdoor seating. I loved the open layout with couches, our booth was comfortable, there were televisions everywhere for the sports fanatics. \n\nThe sweet potatoe fries were a little too sweet, like they had excess sugar on them. I am a sweet potato fri expert:)\n\nConclusion is that Umami in my opinion is better than a fast food burger but nothing compared to Hook (located in Woodland Hills). I thought Umami would be very similar in quality compared to Hook. If Umami used a pretzel bun my burger never would have fallen apart. If they used solid cheese and plane jane bacon I think they could accommodate more customer requests. I don't think I have extraordinary tastes when it comes to burgers. | 01
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Was there Saturday night, sat outside. Took a little bit to get our drinks but after that they were quick. BEST SWEET POTATO FRIES IVE EVER HAD! Ugh, oh my god, mouth watering. And I got the salad with the tuna, delish! And the snicker doodle ice cream sandwich, so good! Just an excellent meal all around. I want to go back and have the exact same meal. Good job umami | 12
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Foodwise, this was the best burger I've had in Vegas. We were staying across the street at the Hilton and after finding Unami on Bon Appetit's top 50 burgers list, I knew we had to roll over.\n\nWe came with a group of 8 and were easily seated outside at one of the picnic tables. Only disappointment with that is that we were seated on the far left side where there was no light. And it was bout 7pm and so it was dark. Would have been nice to be seated closer to the lit bar, or inside.\n\nDrink specials during football season are amazing and so our beer drinkers were very pleased. I had a tequila/ginger beer cocktail that was delicious and well worth its $13 price tag.\n\nFood wise, I had the cali burger and smothered fries. Everything was beyond delicious. The burger was thick and super juicy. I like the homemade american cheese and the caramelized onions were perfect. The smothered fries were heaven as the short rib was very tender and the gravy was super good. I had some of my cousin's beet salad and that was very good as well. \n\nService was my main reason for deducting a start as our server wasn't around very much. There would be long stints that she was gone, even though the restaurant was quite empty. She also quickly asked to process our check as she had tickets to a concert that night and wanted to leave as soon as she could. Made us feel really important.\n\nOverall, I would definitely return for the food and atmosphere. This time I'll know better to request not to sit at the far end of the patio and will cross my fingers that there are no concerts going that night. | 12
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SERVICE: Something is clearly amiss here. After ordering our drinks and food at the same time, we waited for 15 minutes as we wondered which would arrive first. After deciding that we would give them two more minutes for SOMETHING to arrive before walking out, our drinks arrived. Our server seemed frazzled but was very apologetic. The manager caught wind of our situation (or maybe he just saw the stopwatch running on my phone) because he came over to apologize as well. He offered us some \""complimentary sauces\"" to go along with our fries, but, not surprisingly, those never arrived. (And I was looking forward to those \""apology sauces.\"") Oh, and our check showed up before being asked if we were interested in dessert (which we were)! I guess they weren't offering any that night. Oh well.\n\nATMOSPHERE: It's difficult to tell where the sports book ends and the Umami Burger begins, but maybe that's the point. Either way, I can't say I enjoy eating while ESPN commentators scream in my ear about college football, but that's just me.\n\nFOOD: Not much to say here. The fries were okay and there wasn't anything all that offensive about the burgers, but nothing stood out. So, as Las Vegas locals with lots of other restaurants to try, we won't be visiting Umami Burger again. | 01
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If I could give zero star, I would. Very unprofessional & unapologetic. Customer service was very unsatisfactory. \n\nCame here for lunch with my daughter while waiting for hubby to finish playing on the table..thinking I'd give this place a try after having read some reviews about the bad service. I requested to be seated at a booth considering my daughter always, and by always, I mean literally always manage to fall off chairs. We were explain that since I had my daughter with me, it's automatic that they'll seat us by the back booth because of the sports book. We were shown the way & guess what! 2mins upon having sat, I was told we had to finish ordering, waiting & eating by 12:30pm. Mind you, it was literally 11:54am! Just coz a party was coming at 12:30pm to occupy the space where we were seated -- WHY HAVE US SIT HERE WHEN YOU WERE GONNA USE THIS SPOT IN 36mins! I don't work in the restaurant business but I think courtesy is a universal thing wherever & whatever field of work you do. I asked for specifics but no answer provided. NO APOLOGY EXTENDED. \n\nI had to LEAVE. I wished it would have been a better experience. Very disappointing. Sometimes it's not just the food that matters, QUALITY SERVICE means a lot to paying customers like me as well. You get more exposure by word of mouth especially if patrons get good service. Very disappointed. | 01
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Don't believe the hype. I don't know maybe the one in California is way different and much better. \nThe layout was cool open concept, gets pretty loud since you can watch the game and the sls sports book is inside umami. The service was ok, we had to flag the server down for some refills. Didn't check up on us frequently how he did his other two tables. \nFood was not the best! The burgers were plain no lettuce just meat, cheese, and a sauce. I got the the classic and it had a roasted tomato I felt like I was eating a meatball sub. The truffle burger was better but still plain. Fries got soggy real\nQuick, onion rings were over battered and soggy. The only thing I liked was my jasmine green tea. I did not feel like I got my money's worth. I spent $50 for nothing. All a hype. I won't return. | 01
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