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Been waiting for a long time for a place like this to be in my area and now that it is, I'm very disappointed. The service was horrible, and nobody there looked like they were in charge. The food was decent, though not as good as other cafe Rio's in the valley. | 01
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My burrito was given to someone else and I caught the mistake. Then our chips were not cooked so we asked for done ones and the manager comes back with a smart alec answer telling his cooks we want them extra crispy. No buddy, we just don't want them raw!!! The drive to Stephanie is world it. When you get the right food though it is very good. | 01
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I've been coming to cafe rio since someone stole his idea and called it cafe cabo. So it's been years. And I've been to the eastern location as well as the one in Stephanie. This one is TERRIBLE! a bunch of teenagers running the back. One yelling at her coworkers screaming profanities. \n\nThe food was not as good as the other ones. My guacamole was black and old. Ew. \n\nAnd the WORST part of it all was the straws. Whoever owns this one must be too cheap. All the other locations have individually wrapped straws... This one has a pile of straws in the straw container UNWRAPPED! EW! Is that even complying with health codes?! So disgusting. All the peoples dirty hands ugh so gross. Needless to say I won't be returning to this one. \n\n\nEw. | 01
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So, I have been to more than a few Caf\u00e9 Rios all over the valley and even out of state, and unfortunately this place doesn't do the name justice. You would think being a chain the food would all be the same, unfortunately this was much lower quality than any of the other establishments I have been to. The beans were undercooked, their assembly line was terrible, beans in the rice, cilantro in the cheese, a cup in the house dressing.. I didn't really want to complete the order, but my fianc\u00e9 insisted. \n\nAside from the mediocre food the service was horrible, they threw the salad together like taking my order was annoying to them. The worst part was the straws.. Not individually wrapped.. I don't know if this is the manager's doing or the owner's.. Either way, the Caf\u00e9 Rio name will only take you so far. Hopefully you aren't failing on purpose. | 01
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I like this place its not Authentic mexican food if thats what you are expecting you are an idiot , food is good and i like it not so impress with the youngtas working there tho they slack the lady that cleans can be more helpful than the kids working in the kitchen . | 12
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If you're craving CR don't stop at this location. The food assembly line is DISGUSTING! Rice in the beans, cheese in the cilantro, plastic lids in the guac AND the sever had a hard time keeping her messy gloved finger out of the dressing....gross.\n\nThis location is a disappointment. | 01
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I live really close to this location and was looking forward to it opening. I have gone to it a hand full of times now and they have been out of grilled chicken and grilled steak every time I have tried lunch and dinner times. Completely unacceptable especially for a new location that should be on top of their game. | 01
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Not so happy with this location right now. I went to get the special of the day (coconut shrimp) only to be \""greeted\"" by an employee I had to speak too first. I walked and she looked at me as though I had a third eye, so I said \""hello\"" to her. I ordered the shrimp and they are out of the mango salsa that comes with it.. Only the main topping.. No big deal. Then, I decide to treat myself to dessert, key lime pie. They're put of pie. I then inquire the chocolate flan. Guess what? Don't have that either and no other desserts are made yet. It's 3pm. Alright.. Get home and try the rice. HARD and crunchy. They need to get it together! I even asked when they would have desserts for if there is a time of day things that I think should also be made are made. The cashier said anytime, just not now. Awesome. Thank you.. | 01
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We have attended this location 3 different times. Unfortunately every time the people working the counter are extremely slow and the food is either too salty or under cooked (rice). This location needs to get its act together to keep up with the businesses around the area. | 01
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We were thrilled to finally get a Cafe Rio in our area. However, after several visits we are ready to say goodbye to our new location and travel back to the Stephanie or Eastern locations. The service here is horrible, the restaurant is freezing cold and the food is less than mediocre. The servers are rude and when I ask for extra pico, I am treated like I am asking for something impossible! \n\nIt is time for management to step-up and take control and make some much needed changes!!! | 01
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I've been to this cafe rio several times and although the food isn't great, it's a closer drive than the cafe rio on Stephanie. Most times, their rice is hard, beans are undercooked or just look like they have been sitting out for days. Even the area where they make the food looks super unsanitary. Today I waited 30 minutes in line only to get to order and find out they're out of pork and chicken. If you're going to be out of something, you should at least tell the people waiting in line! I wouldn't suggest this location. I'd rather take the drive for better food and service. | 01
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We thought we would try this location because it is close to our house. We walked in at 6:30 pm and was suprised it was not that busy. We stood in a short line of 10 people and it still took 30 minutes to get our meal. My wife ordered chicken nachos and they were out of chicken and we had to wait for Kevin to cook it. The staff were nice but you can tell they are uninspired and lack direction. Never coming to this location again. | 01
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Drive a couple extra minutes and go to Stephanie or Eastern.\n\nWe went there on Friday 10/17 around 8 PM. From the time we walked in, all the employees were scrambling around doing their side work to close up shop even though they closed two hours later. The young woman behind the counter making our food could not hear us multiple times, which is fine, but at least have a little common courtesy. The word \""what?\"" came out of her mouth about 16 times throughout the time we ordered. She was unfamiliar with the menu and how to prepare the food. She turned my daughter's quesadilla into what looked like pile of regurgitated cheese, chicken, and flour tortilla. \n\nThey said they had no steak for my burrito and I was not told they were making more or more was on its way. I doubt they ran out that early on a Friday night and I'm sure they were just simply too lazy to cook more. When we checked out, the girl at the register tried to charge us for two extra sides of chicken which were never ordered.\n\nInside and outside, the place looked a like a tornado tore through. Three of the tables still had trays with trash from previous guests that were there before. Both trash cans outside were overfilled with trash with some trash on the ground.\n\nIt wasn't a good experience for my family at all and I don't think it will change anytime soon. I'm going to Stephanie next time and recommend you go to another location also. | 01
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Never had a worse experience at a Cafe Rio ever and I've been eating there for over 10 years. Walked in at 5:50 and didn't get my food until 6:27 and there were FIVE people in front of me in line. Staff was openly complaining about having to work on Halloween, picking up stuff off the ground with same gloves as handling food, ran out of all kinds of food by 6:30, kept burning things, food was scattered all over the place. They even let people come in the door about 6:15 and then told them at 6:30 they were closed. Whoever owns this one should never be allowed to own another one! | 01
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I love Cafe Rios food, but I've been dissapponted just about every time I've been to this location. I keep giving them a shot only based on the fact that they are newly opened and I understand that there are bugs to work out with training employees and such, but now that they've been open a couple months, there's just no excuse. Besides messy food assembly line, and poor customer service, the guacamole I got on my salad was brown and the lettuce wilted. And don't bother calling in an order. It does nothing. They wouldn't acknowledge that I was standing there waiting for my order and when they finally did, it was \""sorry.\"" THEN.....I had to go stand in line. Ugg! Skip this location and just drive down to Eastern or Stephanie. Seriously. | 01
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By far the worst experience I have ever had at a cafe rio! We walk in and aren't greeted by anyone and the place is a complete mess! The employees are just hanging around talking. We realize that there isn't very much of anything left, being that it was 8pm we figured they would be bringing out more, but NOPE. We asked the employee and she said they aren't making anymore food and suggest we go somewhere else. She then looked at my boyfriend and said \""she's too pretty to eat here just take her somewhere else\"" the girls behind the counter were extremely rude and unprofessional. | 01
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Wow! OMG! Make it end! These are phrases I utter to myself whilst camping in the line at this particular Cafe Rio. I have no idea what transpired at this location but I would literally drive to the other side of town to get my Cafe Rio fix. I have been here a total of 3 times, each visit more disastrous than the last. One evening, like a Monday, they literally had no protein other than shredded chicken left. I also had to wait for lettuce. That's right kids, lettuce. Not sure if this is a franchise situation but owning the name and storefront doesn't excuse under staffing and poor inventory planning. Get it together! | 01
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I went here because i had a coupon and to avoid Stephanie street.\nThe girls in the line are rude! mean and have no idea how to give a good costumer service! they don't listen or put attention to anything you are trying to say.\nThey act like if they were doing you a favor.\nI won't comeback to this location! i don't care driving to the Stephanie location, where they always welcome you with a smile and staff is friendly and food is great! :) | 01
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Worse experience I have had at a Cafe Rio!\nStood in line which moved about 3feet in 25 minutes.\nWe left, along with many other people who were frustrated.\nGet it together! | 01
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Let me start by saying that I love Cafe Rio in general. I have frequented the Eastern, Maryland, Stephanie, St. George and Provo locations. I am kind of a Cafe Rio veteran.\n\nBUT I HATE the Horizon location. It is a frustration almost very time I go there. I live right next to this location and have been there about 10 times because it is convenient. I've just about had enough. I probably should drive right past this location and go to the Stephanie location. Or, because that is too far, across the street and eat Thai or Mediterranean. \n\nI have read the reviews on Yelp, and I agree with them. The main problems can be summed up as:\n\n1) They have horrible supply management and run out of basic ingredients all the time.\n\n2) They have horrible supply management and run out of basic ingredients all the time. (x2)\n\n3) They have horrible supply management and run out of basic ingredients all the time. (x3)\n\n4) They have horrible supply management and run out of basic ingredients all the time. (x4)\n\n5) They are sloppy on the line and tend to mix ingredients. Not the end of the world, but a bit unpleasant.\n\nSo, out of the 10 times I have been there, they didn't have basic ingredients about 8 of those times. My first time experiencing this, I had to wait for beans. Another time I saw them run out of rice, which held up the line. Twice I have waited for them to finish cooking pork while my family finished their meals. I ended up with takeout. I have seen them almost run out of cheese.\n\n I've seen them run out of tortillas. TORTILLAS! That is, in part, what kept me in line for 25 minutes tonight. (There were only about 15 people in the line when I got there.) Tonight I decided I didn't want pork or chicken. That leaves shredded beef and steak. Guess what! After waiting 25 minutes in line and waiting for them to fix their tortilla shortage, I learned that they were out of steak AND beef. I was told I would have to wait another 8 minutes for them to cook steak. They didn't bother to give an ETA for the beef. I ate pork.\n\nSo, if they run out of rice, beans, tortillas, meat and almost cheese, what kind of a Mexican restaurant is this location? Those ingredients are kind of what it means to serve Mexican food...\n\nCAFE RIO CORPORATE! PLEASE, GET SOMEONE IN YOUR HORIZON STORE WHO KNOWS HOW TO MANAGE THE LINE. SOMEONE WHO CAN TRAIN YOUR STAFF TO ANTICIPATE WHEN THEY NEED TO START PREPARING THE FOOD SO YOU DON'T RUN OUT. 8 OUT OF 10 TIMES IS BAD!!!! REALLY, REALLY BAD!!!! IT HASN'T IMPROVED SINCE YOU OPENED THIS LOCATION!\n\nI also think the people there are slow workers.\n\nThat being said, I really like Cafe Rio food. And the people there seem to be friendly and apologetic. Please, Cafe Rio Corporate, let me love this location! | 01
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Service was awful! I've heard it was bad, but it's worse than bad. It's awful! Food was okay. I had to beg for my Chips and guacamole, which I paid $4.99 for. We can eat anywhere in Henderson and Las Vegas and be treated 100% better. So disappointed! | 01
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I usually love Cafe Rio but this location is terrible. I ordered my usual tostada and I noticed that the guacamole was starting to brown. The girl behind the counter just scooped out the brown bits then put the guacamole back. Then one of the girls behind the counter ended up starting an argument with another one of the workers in the back. I left the building very uncomfortable. When I got home and started eating, the rice was hard and stale. The barbacoa was overcooked and chewy. Needless to say I will never be going back to this location. The Stephanie location is now the only one I'm going to. | 01
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If I could give this location zero stars, I would. I have been a fan of Cafe Rio for a long time. Unfortunately, the Eastern location is the only one where I have gotten good, consistent service. \n\nThere was only five people ahead of me in line. For restaurants like this, that is not very many people at all. The style of eatery can be compared to chipotle. I've been served faster at the eastern location with lines out the door. The people on the line should have spent less time giggling with each other and more time focused on getting people's orders together. \n\nTheir whole food line was a mess. I had dressing spilled all over my dressing cup, grease and whatever else was on their counter all over my salad container, and food spilling from one container into others. One girl was swapping out the dressing, and did not care that it completely spilled into the cheese container. She acted like it did not even happen. My salad tastes okay, my only complaint about the food was my tortilla tastes really old and crunchy. \n\nThe line took so long because there was no one at the stations. When someone finally asked what we wanted, he slid our salads down the line to no one! We stood at the toppings station for a good while before someone came over to help. The manager was completely clueless. He wasn't assertive and didn't tell his staff that they should stay put at their stations to get the line moving. It doesn't take four people to switch out a cheese container. | 01
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First, let me say that Cafe Rio as a whole is a good fast food choice. I've been to other locations and have been satisfied.\nHowever, this location is very poorly managed. Service is horrible, whatever the time of day and however many people are in line ahead of you, it's just painfully slow. Amazing, really, given the 10-12 workers they have behind the counter. They are always out of items on the menu, and the obnoxious day manager just blames the night crew. No apologies, no offer to try and make it right, just blame and a blank stare (pick something else! is implied, I guess). I've given this place 5 or 6 chances now, but I won't be back. Shame, really, since it's right down the street from where I live and would be very convenient. | 01
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I love Cafe Rio but every time I visit this location the service is the worst! The assembly line was a mess food everywhere. After I got my order I paid the cashier then she left and walked away as I continued to wait for my receipt I finally just pulled it off the computer. They were out of salsa and they were consistently running out of meat. It was Wednesday at 4:45 and I was maybe the 5th or 6th person in line and it took almost 40mins. Afterwards I watched who seemed to be the supervisor mess with itching his head under his hat with his gloves on and then serve others. Gross never going there again. | 01
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Good food but consistent poor service-nobody acts like they care-don't bother ordering online- it'll actually take you longer once you get there then if you went thru the service line-I'll drive further to avoid this location which is sad because we need good places in the neighborhood. | 01
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Just picked up food from here about 9:00. \nFirst of all I ordered a barbacoa burrito and chips and queso. Went to pay he told me one price then switched it on me after he told me. Also thanks for serving me burnt queso dip. This is the worst cafe rio in town by far. Very inconsistent food and service the last few times I have been has been below par. Also your supposed to serve the same food an hour before you close that you do during the middle of the day. Don't give customers scraps because they come in late! | 01
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New manager, same problems since opening. \n\nAsked for nachos with cheese and chicken. First person in line rudely says there are no nachos so move down the line and we will get you some nachos. Second person in line, the manager trying to keep things together, he takes control but I still end up am waiting for 15 minutes in the dining room. He finally gets my nachos, melts the cheese and adds the chicken, then passes it down the line to a final third server.\n\nThe third server gets yelled at to get my nachos done and he picks up someone else's cheese only nachos and asks me what I want on them. No one in the line has any idea what is going on in this restaurant, blind leading the blind. I correct his mistake because I am watching for a switch. I then ask him to \""add pico,\"" and he adds pinto beans. I can't start over so I take the order the way it is and leave. Total time from entry to exit is 45 minutes and there were only a few people in line!\n\nWhat can I say the place is poorly managed, it has been since it opened and it still is to this day. Better watch your food in this place because they don't have a clue. | 01
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This location has a poor staff.\n\nI now understand why people dine in. It takes so long to get thru the ordering process and checking out that the food is cold by the time you get it.\n\nThe gal putting the extras on orders was a sloppy, inefficient, wasteful mess. Spilling everything she grabbed into every other item bin. Not to mention having a terrible attitude. I understand these employees are all probably paid minimum wage and are 17 or under in age but when I pay $13.00 for a Burrito that isn't even better than Chipotle with the poor service I received, it can't justify going back.\n\nThe entire ordering and timing process needs to be examined and experience dramatic changes. There was only 6 people in line in front of me and it took me 24mins from getting my order taken to checking out. | 01
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So sad...such great food and this location is a mess. Took 20 minutes to order and get my food with ONE person in front of me. Lady working was unhappy to say the least, and I stood at the counter after my food was done for 3 minutes before somebody else came over to ring me up (she was busy talking to friend that came to see her). She short charged me...didn't ring up enchilada style nor the queso dip. Normally I would correct her but I wasn't about to waste my energy helping such a pathetic group of employees. There were TWO guys eating and the place was trashed. Dirty tables, napkins strewn all over the floor...\n\nI will never go back to this location. Stephanie St. location is 100x better in every way possible. \n\nBut hey, thanks for the free queso! | 01
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Great experience here as compared to the other local Ford dealers! \n\nNo hard sell, honest did not try any \"" bait and switch\"" they worked very hard to be able to meet my price. Work with salesman Tibor he's very knowledgeable and conscience. Would highly recommend them. I am very happy with my new C Max. | 12
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Will never do business with Surprise ford. Found a F150 on car gurus for $37,956. Sent multiple emails about the truck and decided to go test drive it. I decided to go talk price and when they came out the price had gone from the 37,956 to 44,000. They didnt know how the truck was listed for 37,956. I got up and left. I dont have time to play games. | 01
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I wrote a review, but it ended up under Nissan for some reason.\n\n Horrible experience here. Would not deal with us. Sales man even took his business card back.\n Bought my mustang at Peoria Ford the next day.\n\nI won't even go here for service now. I realize that it probably has the same owner as here, but I will deal with Peoria Ford. | 01
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Inside is huge & they have plenty of tables even when it's busy. Baristas have always been very friendly which is much different from the Union Hills location. Plenty of parking too! | 12
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The location is much easier to get to and out of then the now closed 7410 West Bell Road store. Inside is much larger than previous location. \nHowever it is not nearly as good of service now. Half a** the drink making. I guess in this area not a lot of competition. I just guess I expect more, living in Washington. | 01
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Huge fan of starbucks but this location was the worst of the worst I've been too. The barista was rude and clueless about the drinks and POS system. Took her 10 min to ring up 2 drinks. She Over charged me for my drink and received the wrong drink at the end. This almost made me hate starbucks as a whole. Will still be a customer just never back here even if they got the last coffee bean in AZ. | 01
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Ordered 5 drinks, paid for 5 and only got 4...and they are not even answering their phone..very bad customers service will never go back to this Starbucks again | 01
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I like this Starbucks. The drive thru is always lightning fast. The staff is efficient and friendly. And the location itself is pretty big for a Starbucks. I'm glad they opened a location close to work for me. | 12
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I stopped by here for the soft-opening before the restaurant was open to the public. The atmosphere inside was a huge change from Longboards, which operated in the space not too long ago. \n\nInside is now wood grain floors and comfy dark leather booths. The booths are shaped in a semicircle which make the space feel more open than the standard square booths that most restaurants have. On the walls they have TVs playing Clint Eastwood western movies. And above the bar is a nice selection of Tequila bottles.\n\nI ended up trying multiple tacos, with my favorite being the short rib. They make the tortillas in house, and you can taste it in how fresh the tortillas are. I also enjoyed the chicken mole taco which had delicious pickled red onions on top. The tacos are slightly on the small side, but they sure are good.\n\nThe staff was friendly and very helpful in giving me suggestions for tequila to sip on. Overall, I was impressed with the food and service and look forward to trying them again. | 12
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Great atmosphere, friendly service, really cool looking space but definitely use their valet or park on a side street and DO NOT PARK IN THE CONDO DECKS next door as they were towing cars tonight. Good to have a good taco place nearby as Cantina makes their move down to Park Rd. | 12
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Awesome new restaurant in Dilworth! I went there last night with a friend and after being open less than a week, the place was packed! We were greeted immediately by the owner who gave us a description of the cocktails...he recommended the Bakersfield margarita and I'll probably never have anything else there...yummy! The atmosphere is vibrant and casual with very friendly and knowledgeable staff. I think this is going to be my new go-to spot in Dilworth for cocktails, good food and hanging with friends. | 12
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Great atmosphere, great service (quick and knowledgeable), super tasty, fresh Mexican food! It is a small menu, but everything on it is delicious! Tons of beers on tap!\nParking isn't the greatest, but they do have valet across the street! | 12
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Really enjoyed my dinner here tonight. For excellent mex-tex with a kick, order the queso with everything (jalapeno, beans, and chorizo) and the chochinita tacos. The home-made tortillas are fantastically made. Just one tortilla holds up the entire taco. | 12
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Went there today for lunch and it was a really cool place with friendly staff and roll up glass garage doors opened to East Blvd, nice atmosphere, good chips and salsa. \nUnfortunatley it was nowhere near the BEST fish tacos in Charlotte like someone had told me. My $4.00 Mahi taco only had a single finger sized piece of deep fried Mahi, raw corn tortilla, and just tasted ok. \n\nI'm sure it would be a fun place to get a drink and watch a game.\n\nCabo Fish tacos still has the best by far in my opinion. | 01
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Neither food nor service are impressive, hopefully the drinks will keep this place alive until Spring. \n\nI dropped in Saturday as tacos sounded a great idea on the last of the warm fall days. When I sat at the bar & caught up with a friend for 5 to 10 minutes, it took the bartender asking to refill my friends' drinks for her to come over and even then I had to get her attention myself to get a menu or water.\n\nPerusing the menu was as disappointing. No entrees, chips & salsa are $3. Within 3 blocks is Moe's & Tijuana Flats. I get that Bakersfield's chips & salsa are made daily but do you really decide where to eat based exclusively on this side item? Tacos are $4 each and they're small. They are tasty, but flour tortillas aren't available, tacos are served on white corn tortillas only. \n\nMy friends had the short rib sandwich earlier and remarked it was good but a lot of bread. I ordered 3 tacos, one pastor and each style of chicken. They came out in a timely fashion and the pastor is a good example balanced with fresh pineapple. I couldn't tell the difference between the two chicken styles. Still peckish, I had the veggie tortilla of fried potatoes, black beans, guac and lettuce. It's quite a treat!\n\nI like the decor, the roll up doors and naked lights are a relaxed vibe. While I again waited for the bartender's attention to get my check, I noticed the bar back squeezing lemons for their margaritas. Since my friends stayed and had a pitcher they must be pretty good. It seems like a great place to drink which isn't my thing. \n\nGiven the lack of parking, other places with equally good pastor tacos at better prices (la unica on central) and no reservations you could very well hunt for parking, find it, and have an hour wait. **The manager sent a yelp compliment and clarified they have more valet spots than those at Berrybrook up to 40 spots total** Still I hope the owners have the cash to survive until spring when margaritas or beers with a gentle breeze blowing in off East Blvd is a great idea. | 01
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My wife is the one who suggested it and I do not get very excited for new places. When I saw the menu I didn't think there would be anything I would like. I actually had three of their tacos which were pretty awesome. My favorite one was the \""weird c word\"" (can't remember the name) which I highly recommend if you like spicy food. My PBR came in a boot which was pretty awesome. It was a cool atmosphere and the interior was pretty killer. I will definitely go back soon! | 12
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I was really looking forward to trying this place out! After hearing a rave review from my sister and her friend. I ordered a Bakersfield margarita and chorizo tostada. I have a insane love for anything with chorizo and tequila. But,the food was cold and it was something I could have made at home myself and I didn't taste the chorizo. The margarita was no better than the ones you get in the can. I'm not even sure if there was any tequila in there because it tasted like pure sour mix. I get easily buzzed and that margrita did nothing. My brother had the short rib sandwich he said the meat was good but the cibatta bread made the sandwich dry. The one star is for the service. Our waitress was knowledgeable and very kind. Can't say I will be going back there. | 01
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Anticlimatic. $10 for a glass of cheap cab? \nI won't be rushing back. That is for sure. | 01
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I cannot say enough about the queso and chips. I don't know what the spices are but you can smell it a mile away and it is awesome. The crispy fish tacos are amazing. Order many. And to top it off Management gives good customer service. Bravo! | 12
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Lovely design and atmosphere. It is very inviting and social. Loved their whiskey selection and the red headed stranger was delicious. Their manhattan was okay until you ate some spicy tacos. The spice really brought out the sweetness and taste in the drink. I recommend getting this if you are eating. I went there with my SO, he had a short rib torta (very tasty) and I had the fish, pastor, and conchinita tacos.. all very good. They had fresh salsa and their queso app is delicious... I want that in and around my mouth, always. \n\nThis spot has had quite a few failed attempts in the past few years but I feel bakersfield may be able to break that curse. I will be returning. | 12
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I had never been to Longboards, or whatever ill-fated establishment failed in the location prior, but watching the renovations unfold from the street piqued my interest. \n\nThe space is well decorated with a vintage western vibe - garage door windows, antiques light fixtures, and distressed wood textures.\n\nStarted with the queso loaded with jalape\u00f1os, beans and chorizos to start. It was delicious. Beautiful, indulgent, cheesy deliciousness. Maybe the best queso I've ever had.\n\nSide note: $2 PBRs everyday in a glass boot - if that's your kind of thing.\n\nOrdered the mole and raja tacos. Enjoyed both, but they were a little smaller and not as stuffed as I had expected? Maybe they're bigger for dinner? I also enjoyed the few bites I had of the chicken chorizo tostada and will likely order that if I return.\n\nMaybe not the \""authentic Mexican street fare\"" like they claim, but if anything, go for the queso! | 12
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So. Much. Potential. With a long history in the food service industry, I am always sure to give a restaurant the benefit of the doubt, but Bakersfield has swung very hard, come very close, and missed. \n\nI've had a taco before, believe it or not, and this particular taco was certainly above average. The problem here lies with the atmosphere and service. My party placed their orders... Actually... Screamed their orders over the music (which was cranked to 11). When the food finally arrived, it was presented on one large tray and left to us to decipher what was what and whose was whose. \n\nI didn't mind the food, but the margarita was pretty weak, and the overall experience lacked polish and enthusiasm.\n\nI wish I could say I'll be back, as the restaurant's concept and mission are something I look for in a dining experience. However, the overall experience was a huge letdown... My future Mexican outings will be to Paco's Tacos. | 01
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I read the reviews of Bakersfield before going so I feel like I had a pretty good idea of what the vibe was. in keeping with the Old Western theme of the place, we will go with the Good, the Bad, and the Ugly. The good: the interior is really cool- lots of wood with concrete counters to set your drink on in the bar area. Our table was in the bar area and our service was good. We started with queso and added the jalape\u00f1os. It was very good! I also had the corn chowder (it was pretty good), the Pollo Rojo taco (again, pretty good), and the short rib taco (very tasty). It is a little weird that your order is served all together on a tray with your entire party's order. They call it \""family style\"". It's just odd. The bad: The noise! I've been to loud restaurants, but this takes it to a whole different level. I'm talking night club music blaring loud. They play the music so loud that everyone has to talk really loud to hear each other, which just adds to the noise issue. Our server could not hear us even when she was right next to us. There is no reason in has to be so loud to the point that you can't hear each other. The ugly: the price of their \""premium\"" margarita. At $13.00 a drink, I've had better. I would probably give this place 3 stars, but because of the noise level, I'm not sure we will be back. | 01
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Sadly, I have nothing good to say. I have been to places with much better food, service and value in Charlotte. The tacos you receive are about the size of a large cookie and they are $3-$4 EACH...and that does not include any sides. No beans, no rice. Nothing. They are more along the lines of what you get on a dollar taco night somewhere. They were cold - not that tacos are ever served extremely warm, but these were cold in a not good way. Unlike any other mexican themed restaurant I have been to, you pay for the chips and salsa. What I find more confusing, rather than frustrating, is that they GIVE you two bottles of salsa. But when the chips come to the table, they contain two dishes of the same salsa. It makes no sense. Let me get on to the presentation....what you order is served family style. 6 of ordered tacos, some with special requests. Instead of being served individually, the server points out what is what on the giant pizza tray of tacos. The special order ones had toothpicks in them. So there were were, sliding our tacos off the tray and onto our plates. I could go on, but I just won't go back. I had a sweet tea and 3 tacos and my total with tip was $18. THAT IS RIDICULOUS. Good luck Bakersfield. You are a rip off in every way. | 01
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Perhaps a victim of bad timing just after a trip home to California, the popular taqueria / bar has the interior and service that is buzzworthy, but the food fell flat for me. \nLet's start with the name - Bakersfield. In the 70s & 80s it and Fresno vied for the unenviable title of the armpit of California. Perhaps it's had a big renaissance and is a hip unknown treasure unbeknownst to me, but even my friends from Central Valley chuckled that we had a restaurant named Bakersfield and thought maybe it was a bad omen. \n\nThe exterior is super hip with the wood-slat awnings, garage door windows and lack of tacky signage. The interior has a warm cozy feel with lots of unfinished reclaimed wood, Edison bulbs hanging everywhere and a busy stream of patrons. They really nailed the feel of the place and I hope they stay for a long while in this seemingly cursed spot. Finding parking is not easy when the Valet lot and street parking is full, so hopefully they might strike a deal with another local business to borrow space after hours. \n\nThe service is impeccable - very very fast food delivery and attentive service. If you wish, you could get in and out for dinner in 30-40 minutes if you don't have to wait for a table and you're not drinking cerveza out of their adorable boot shaped glasses. \n\nBut the menu...ugh. First, I've never been to a taqueria that didn't give free chips. C'mon folks. Jack up the cost of each taco by 1 buck and give us free chips already. The prices are reasonable, so just build it in. Second, if you don't want a taco, you are really limited to tostada or 2 different tortas. The sides are also quite limited. We did have the corn chowder which really sticks to the ribs- perhaps the cheesiest, thickest chowder I've ever had. It is fantastic with their chipotle salsa on top. \n\nFor the main attraction, los tacos, they have 8(ish) different choices- two different chickens (mole & cider braised), pastor (pork & pineapple), two different vegetarian choices, a fish (mahi) and braised short rib. My choices were really limited because I'm allergic to cilantro, so I had the mole with pickled onions and mahi without the slaw. Hubs had mahi, braised short rib, other chicken and pork. The tortilla are house made. Honestly, none of the tacos sang for us. The short rib was particularly dry, the mole was more acidic than smooth mole-ish like you want it to be, the cider braise was way vinegary, and the pork was fine. The mahi was the top choice for both of us, though only comes with one fish finger in the middle, so don't expect to fill up on 2. Honestly, Pinky's & Cabo Fish Taco have better more filling choices. \n \nI saved my rant for the end, so feel free to tune out now. [Steps on soapbox] As I said, maybe it was just because two weeks ago I was in the SF Bay Area and had 2 stellar flavorful taco experiences (Tacolicious and Magdaluna), and this just paled in comparison, but I don't think so. If Charlotte wants to be taken seriously as a World-Class city, we better put our big girl pants on and get some world-class cuisine. Smaller Durham and Chapel Hill even seem to be outpacing us. There's no reason why this town can't have a really good taco place or good Chinese place, etc. There's nothing magical about Californian tacos. At this point you can pretty much get every single ingredient here as you can there, so they should be just as good. Tex mex places especially have gotten lazy (hear me, Picante, Vida and Maverick Rock Taco??) and think if you put any crap in a shell people will like it or eat it. Maybe it's that most of these places don't have that Mexican heritage? I'm trying to reach for a good reason. And no, I'm not a haughty Californian- I've now been in Charlotte longer than the Bay Area, so I'm rooting for Charlotte to get better. Sometimes we all need a kick in the pants. \n\nSo, Bakersfield, sorry for the tangent, but if you want to get serious about having good food in addition to a cool bar, recruit the guy from Burrito Factory to come in to help you with your menu/sauces. Until then, we won't be back. | 01
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Have been here several times and everything each time has been great. The bartenders do a nice job keeping up. Was there last night, a Friday, and we got there just before the rush--about 615. They do a great job making fresh margaritas and definitely recommend a pitcher if we a groups of 3-4. They have a nice tequila selection (would love it even more if you would stock Ocho Tequila) and appear to have a good bourbon selection. \nThe guacamole is really good along with the sauces. I have now tried all of the tacos--favs are the braised beef and the mole tacos. The others are great too--full of flavor! Typically very fast but I think they lost our order last night as it took a while and the manager came to apologize. Not a big deal as they were slammed. \nNot sure if they have improved the parking situation or not, we parked at the Teeter. Valet was full when we walked by. | 12
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J'attendrais aussi un peu, mais en soit le restaurant est super beau, la bouffe est tr\u00e8s bonne avec des produits de grandes qualit\u00e9s. Bravo. Bon resto!! | 12
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We ordered the basil pesto chicken pizza. Flavor wise it was okay. The main turn off how how greasy the base was. My hands were coated with grease and afterwards my mouth felt all greasy. | 01
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They put on a great show. I've seen them three or four times and it is different each time. Teens and younger children love it as much as the adults. Truly an all ages event. I can't recommend this enough. | 12
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I don't recommend this place at all. My friends and I ordered different menus but no one was satisfied. | 01
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I came here once with my friends and we order bulgogi, gamjatang, and something else I can't remember. My friends were comparing this place to Minerva but I've never tried Minerva at this point and thought the food was on point! I did go to Minerva several weeks later and I thought the gamjatang was a lot better at Nuri Village - however I haven't had a lot of Korean food in my life. The service was really friendly, I liked the family vibe I got. The owner spoke some Korean with my friend which was nice. | 12
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It was decent However I did get charged incorrectly each month. I addressed the issue each month and nothing was solved I was still being forced to pay the extra $25 dollars. Other then that the staff was half on the friendly side and the property was decent. | 01
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I reserved judgment until my second visit. It's just not good. \n\nToday I ordered the kung pao noodle bowl with tofu. When they called my number, they had made it with chicken. I told them about the mistake and they re-made the dish. When I got it back it was mostly cold and just did not have good flavor. The way they slice their vegetables doesn't really make sense. The slices of red and green bell peppers were huge. It didn't taste fresh, and there was no depth of flavor, just a lot of sweet sauce. Nowhere close to real kung pao. The Lipton tea they have tastes very processed, and not \""fresh brewed\"" as it is labeled. | 01
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Ate here for first time. My wife's parents owned a Chinese take out restaurant so speaking from that perspective. This place is just OK. Nothing special and over priced. I ordered extra protein (sumo protein) and did not appear I got much more. Also there was a plastic twisty in my food. They were apologetic and gave me a $10 gift certificate but won't be back. | 01
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Standard wok place. My experience was that the udon noodles were mushy, there was hardly any chicken in my bowl and they have the fake syrup iced tea. The only two positives I've got are the fresh vegetables and the fast, friendly service. I won't likely go back. | 01
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Tried calling an order in ahead of time... Got a \""message inbox full\"" message 3 times. Ordered 2 entrees (kung pao chicken and crispy ckicken) to-go. The cashier ignored me for about 5 minutes while she took a phone order (the phones do work! I confirmed that the number I tried was accurate). They had a 'tip field' on the receipt... That bugs me at a take-out/semi-fast food type place. Food came out quick. Food was decent. | 01
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Americana Asian food that's mediocre at best. The ambiance and decor are nice but the food and customer service aren't great. We got the padthai and firecracker. Padthai had zero flavor even and the firecracker was only a little better. Definitely NOT spicy, even after dousing the padthai with siracha. Noodles were a bit too al dente, as well. The veggies are fresh though and the spring rolls were decent, although they forgot to include them when we picked up our order. Speaking of that, the dude called out our number and another number so I went to the counter to pick up our food and he denied calling our number and acted perturbed that I was at the counter. Go to firehouse subs next door and don't waste your hard earned money on this place. | 01
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Just found my favorite new restaurant ,friendly staff , very healthy & Price is reasonable . Totally recommend it | 12
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If you're really paying attention to this review, do NOT eat here. Honestly, this is the worst supposed \""Chinese\"" food I've ever had. The service was awful, having to wait 20 minutes for food while the cashier kept saying \""sorry, sorry\"" all the while there was 5 or 6 people ahead of my buddy and I (that's busy?) I've eaten better food at a Chinese food place in a bad neighborhood that advertises $3 meals all the while the chef is in the back with a cigarette hanging out off his mouth, ya' know? Any way, I'm really sorry, but if I don't get sick from this place, I'll be surprised. Never again. | 01
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The guy wiped his nose, didn't wash his hands, went ahead to make my food with his filthy hands. Freaking sick. Freaking sick. Freaking sick. | 01
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Shakes at this place are amazing. It's not the most cost efficient place but to their defense they are located in a shopping mall on the strip. The staff is very friendly and helpful. They even made a shake they had never done before because I inquired about it. Overall cool place! | 12
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My husband and I were just there. We absolutely loved our shakes! One of the best shakes I have ever had in my life actually!!! A little slower at getting the product out too you but the wait is worth it because they use actual product instead of all that other syrups and stuff. I will be a faithful customer when ever we are there. I will make sure I stop to get a shake for sure!!!!! the owner is from England and has a cute accent and was the sweetest guy asked us if we wanted to try the ready to order donuts and they were amazing!!!!!!! Carmel ones are the best!!! Very cute place...! | 12
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This place is amazing. I was called nature's care. They went through a minor renovation and they offer a few more services. I went in for a 30 min foot detox and 45 min foot massage. Joyce is amazing. She recognized me when I walked in and gave me a mini tour of the upgrades. \nShe offers full body massages, facials(coming soon), and lymphatic massages now. Joyce had an appointment coming soon after I arrived so a lady named Ping gave me my massage. She was the nice lady. Just the right amount of pressure on my feet and calves( I've been working out alot lately). I asked her to massage me wrists once she concluded the foot massage. Not only was it no problem to accommodate my request, she gave both my arms a quick once over. I really appreciate it. It's time for a nap......lol. I've been to other foot massage places before and they don't compare to Essence Spa. I don't like how after the therapist is done, they always stalk you for a tip. I'm not cheap by any stretch, but I only tip for quality service. Joyce and Ping certainly fit the bill. | 12
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Detox foot baths are awesome! Clean, comfortable, welcoming environment. Will be a regular customer. | 12
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This is really a decent place. I was travelling with my boyfriend and got a couple's massage for only $100 and an facial for myself before we take off. ( which is their special package). The atmosphere is so relaxing, we fall in sleep like a baby. Sophia is such a experienced and knowlegable esthetician. She made my face rejuvanated right away. They even do the most popular 3D permenant make up. They offer so many services wish I had time to enjoy all. Will definetly come back. | 12
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Happened to be in container park and decided to try out this brand new spot. The Perch has a menu outside to check out before going in. The decor is very nice. Service was okay. I had to ask to get a refill on water, that's a big red flag for me...they weren't that busy at the time either...anyways the Salmon app was very good! High quality salmon that melts in your mouth. Steak sandwich was pretty good, and I did like the fries with it. My mother got a (equivalent to Greek) salad and added shrimp...she enjoyed it but we didn't feel it was worth the price. Crime br\u00fbl\u00e9e for dessert was on point!! The manager/owner came by to ask about our experience and feedback which was nice. Since its brand new, I feel if the management is very observant with guests, menu items and prices and are open to changing little things were need be for the better, the restaurant will do very well. | 12
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Fun place to try. They had a different kind of foods. Something different! I had the margarita pizza; was Delish!! Calamari and crab cakes my husband loved. My husband had a IPA beer, he liked it a lot. Kids menu price was very reasonable. Service was really attentive and good! | 12
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The Perch is a nice place to grab a drink and a bite to eat. It has a casual yet upbeat atmosphere. The menu is simple however the food and service are very good! | 12
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Ate there for the first time tonight. Very friendly staff with excellent food and service. We were served by Caitlyn (Kaitlin) not sure of the spelling. Great lager from Spain and great German Riesling sine. Desert was fantastic. | 12
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Love this new place! Since we got siked out from the Wineyard being only open on Fridays which is a bummer, we were looking for a Tuesday night Happy Hour. Heard about this opening and so glad we went.\n\nService and food were amazing! Plus it's so cute! It was a perfect night to dine outside. And while no happy hour, the prices are very reasonable. We had 2 flatbreads which were both really good. One with quail egg, spinach abs cheese, so yummy! The other was a shrimp, cilantro and bean one, also very delicious. Fries with garlic aioli was my fav, I will crave these and must go back!\n\nThe wine was perfectly chilled as we'll and everyone who greeted and served us was super nice! Definitely going back, will be a regular :) | 12
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Another restaurant posting 11pm close but the kitchen closes @ 10pm. Obviously ran by mammalukes. wasted our time with these clowns arriving slightly after 10 to be denied... thanks the perch for wasting my time.. | 01
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Was initially concerned that this restaurant would be a bit too hipster-veggie for me upon seeing their scant menu. Turns out they're quite carnivore friendly and focus on doing a few things very well.\n\nHad the hanger steak frites, with garlic aeoli. Turns out the garlic aeoli goes better on the STEAK than the frites (fries), truly enhancing the flavor. Once I figured this out, I was good to go and had a delicious time. The fries are lightly salted, crisp, and tasty. \n\nThe service is great. I love how brightly lit the space is with clean lines and the pink-lit shelves behind the bar. So glad there's another restaurant outside of barbecue and Mexican at the Container Park. Can't wait to go again! | 12
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WTF is up with LV restaurants stating over the phone the kitchen's open till 11, but refusing to serve guests at 10:22 after they rush across town?? We were looking forward to checking out this new spot, but after the bartender rebuffed us so arrogantly upon arrival, we're over it. See ya, Perch! | 01
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So clean! Great service! The food is spot on Every Time! Favorite is the beef tartare which seems totally scary because it's raw meat and a raw quill egg but it's freaking amazing unreal and I also like that Bianca flatbread and the Allegra flatbread the Allegra sounds totally weird like refried black beans shrimp who would think to put that all together on a pizza but it's on unbelievable you got to go in there you got to see it it's so fun it's so yummy it's so unique and it's so awesome and Chef Sonia is amazing!!!! | 12
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I wish I could place the photo for reference here but I did add the photo to the collection. I was excited to try The Perch for the first time last night. I ordered their $20 Egg Salad with steak and ask for it to go. My destination was right in the park so this wasn't due to travel time but when I opened up my salad, I was extremely disappointed. The bread crostini were so hard I couldn't even eat them, literally could not even bite into it. The poached egg was still half raw and yolkless, couldn't eat it that either. The steak was really rare and looked like it had been squeezed together. The salad itself was seriously maybe 6 bites worth that included some bacon pieces, possibly less than 2oz of steak. This was not a refined $20 salad I was expecting, it was a $4 dollar salad at best. I will not be trying there food again because the lack of passion for the food clearly shows. Restaurants should be proud of the food they are putting out, even if it is to go. | 01
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Steak Tartar was delicious. View and service were awesome as expected. My only concern was that it was very hard to hear in the enclosed dining area, though the music was not loud. I think it was the fact that it room is glass enclosed. I will be going back to work my way through the menu. | 12
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Ordered beef tartare, hangar sandwich, angel hair, and juice. They were a bit slow in serving the angel hair. Wasn't a huge deal. Turns out they took it off our bill, took the drink off our bill, and gave us a complimentary belle flatbread and a complimenary torte cake. The food was pretty great too, for that matter. | 12
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Great atmosphere, waitress Chelsy was beyond lovely and caring. The best! Will definitely come back any day :) | 12
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This place is expensive and overrated. Where do people get off with 5 stars? The container park theme is awful. Looks llke downtown LA. Complete with a screaming crazy street person out in front. The grounds look dirty and cheap. \n\nPrices were outrageous for what you got. Will never go back there again. Had some crab louie salad. So they cut an avocado in 2, slop a brown looking ball of god knows what into the pit area, and set it on top of some butter leaf lettuce. Easily the worst I have ever seen in this type of fare. My little friend got who knows what, but even she was put off by the food. It looked bad from my side of the table. \n\nMaybe this is the best you can do downtown, but I can get excellent, and tasty, dinner entrees at places like the Venetian for about the same money. Better ambiance too. I don't give a crap if it is supposed to be a cool hipster dive. It was an awful experience and the food was downright repulsive. | 01
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The former tenant was Blockbuster...which has since been renovated as a nice comfy clean Urgent Care PIus... sprained my wrist when I tripped and landed on on it while gardening. It was was quite swollen and painful, So I came in on a Friday morning at 9:30 am,,, and had to fill out the usual paperwork and paid my $50 deductible. There was one person getting treated and after 20 minutes, it was my turn.Suddenly lots of people came in... It could've been a long wait had I arrived an hour later. Since it was 102 deg. outside, people seemed content waiting in an air conditioned place.\n\nThe young Medical Assistant (MA) looked like he was one of the skateboarders on any city street..but he was actually quite professional and upbeat, asking questions about my injury and taking vitals quickly. The doc came in, and said that an x ray was needed, The MA was also the x ray tech and was quit good at explaining what I had to do. It took no more than 10 min. for that. He put a custom made splint on my wrist, explaining what he was doing and how to take care of it and my injury. I kinda sweated waiting for results of the x ray. A fracture could mean a cat, surgery, and/or a long road.\n\nIn 5 minutes...the doc came in and said the x rays showed no fractures.He prescribed Tramadol....though I may not use it. Advil is fine. Overall this was a quick and easy experience. Hope not to come back, but I would if I had to. | 12
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Do not go here! If I could give zero stars I would. The owner will talk you into buying bad quality hair that is far over priced. I went in looking for a particular brand and I was talked out of it by being told that the brand I was looking for had a \""bad batch\"". When I showed up at my hair appt 1 hr later my stylist refused to put it in. I live in CA and drove to Las Vegas to get my hair done and was unable to do so because of this store. When I called to inquire about returning it I was lectured and actually yelled at by the owner himself. He refused to return the hair stating they do not give money back. I was not informed of the policy, it is not stated anywhere on the receipt, and did not see it in store. This is how a local business with stiff competition down the street wants to do business. Sounds like they will be going out of business if this is how the owner treats customers. Canyon Falls is the place to go, they only sell top quality and do not treat their customers how Nicole's does. | 01
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It's nice to have another beauty supply store in the area, but wen we walked in, they really didn't greet us. Then finally someone asked if we needed any help, by then we already realized there prices are alot higher than Sally's. And we felt like they were following us around like we were going to steal something! I won't be spending my money in this store! | 01
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Came here and was told that they hair I purchased was virgin Brazilian hair. I bought it as well as with some micro links. What a waste of time for me and my stylist. The extensions were out in and I didn't even last a day when I told my stylist that the hair was shedding and felt horrible. I threw out $200 so upset!!!! . I wouldn't recommend this place. | 01
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Excellent food & service!!! We were seated immediately upon arrival even though the place was nearly full. We were handed menus and our server took our drink orders were taken right away without being pushy.\n\nThe entire time we were there we watched the staff work efficiently while maintaining a friendly attitude. Service was quick and excellent.\n\nNow food!!!! We ordered the Pho Special Combo, egg rolls, a pork sandwich and a chicken sandwich.\n\nThe rolls were crunchy on the outside and tender on the inside, without being oily or greasy. They are hands down the best I've had in all of Phoenix!!! The dipping sauce was thinner than I expected but full of great flavor! Sweet but not too sweet and the perfect compliment to the rolls.\n\nThe sandwiches were next, great value and great tasting both had tender meat and were also full of great flavors. The buns were a little too big. But overall no complaints.\n\nThe Pho was great, & aromatic. I could smell the cinnamon, cloves, anise a mile away! I was worried that the broth might actually be overpowering but it wasn't, the flavors were spot on and what I expect of a good pho.\n\nI will definitely be back here soon! | 12
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This is really nice place, the atmosphere is nice.\nFood is really good, I had Quang Nam Noodle (N1) best noodle, also egg-roll is fantastic (I consider this is best in town!) \nService is great very friendly very attentive, the staff take your drink orders right away.\nThey just open few days but they meet my all my expectation so they deserve 5stars!\n\nHighly recommended this place | 12
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Wow!! I've had a lot of Pho in my life, but this place is by far the best EVER! This is my new fav spot. Don't change a thing owners, it's perfect!! \n\nFood 5 stars\nService 5 stars\nAmbience 5 stars \n\nWe had the red pork spring rolls, P.1 and yellow noodle dish was exotic but flavor was scrumptious | 12
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HIRE MORE SERVERS OMGGGGGGGGGGG\n\nPho is supposed to be quick. I don't understand why it takes more than 30 minutes to take an order and serve the dang food!!! \n\nFood was taking way too long so asked for togo but they forgot the things I asked them to include when they knew we were leaving early because we were in a rush. OMG..... So frustrating | 01
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Let me start out by saying that this was one of the nicest pho places I've been to. The place is clean and decorated nicely. But ambiance aside, the food left much to be desired. The spring rolls were mostly filled with noodles so you could barely taste the shrimp or pork. Portion sizes seem way off for the prices. It's not expensive, but when you compare to your standard pho places where a bowl is around $6-7, and this place charges $10, you're really paying for the atmosphere and not the food quality. Because the food was not the greatest. I think I'd rather go back to the hole-in-the-wall places that have out of this world pho than pay extra for lackluster broth and nice surroundings. | 01
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Good Pho, a little light on the meat but a great presentation and taste. Really great portions for the price. The spice was great and ambiance was very clean, especially for a Vietnamese restaurant. I hope they last. I really enjoyed the food! | 12
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Pho was alright. Took 30 mins for it.. It was a sunday & there were a couple big groups but the servers seemed to pay more attention to them & put us on the back burner. Passion fruit juice tastes like it was fresh. Very delicious. Really wanted to like this place (it's right by my house) but I've had better pho sadly. | 01
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