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Employees were all working hard very nice and conversational. My family and I enjoyed celebrating my birthday here over the weekend | 12
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So many people have raved about this place so I was so excited to bring my husband for his birthday. We were greeted by friendly staff and walked through the room that smelled of wonderful steak. We were seated and our waiter was very friendly and knowledgeable. Everything was fine until we got the food which was disappointing. I ordered off the special menu and had the corn chowder, a filet and lobster tail, a side of creamed spinach and dessert for about $55. My husband had the cowboy ribeye for $65, the scallops to start and a side of brussel sprouts. \n\nThe corn chowder was ok but not very hot. The scallops which came recommended were ok but they were on a pesto sauce which was simply too overpowering for the delicate scallop. We used the pesto to dip the bread in. The steaks came and were both overcooked. They were supposed to be medium rare but my filet was well done and his was more like medium. We should have complained but we decided to just eat bc we didn't want to wait and didn't think that they would be less well done since they come on a scorching hot plate. My husband liked the brussel sprouts but my creamed spinach was not hot and was stringy. \n\nAgain, the food was mediocre but the staff was extremely friendly. I booked on opentable and told them that it was his birthday and they did bring him a complimentary dessert. I prefer Morton's, Ditkas and Peter Luger's. | 01
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I have eaten at a lot of Ruth's Chris joints. This was the only place where nothing tasted like any of them. Apparently not part of the main chain and it shows. Fail on all levels. Had to send steak back twice before I just said to hell with it. Horrible. | 01
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Ruth Chris Steakhouse is by far one of the best restaurants I've been to in Pittsburgh. Ironically, my family and I avoid eating red meats whenever possible, which seems awkward when dining at a renowned steakhouse. That being said, no red meat platters were placed in front of us.\n\nThe service here is impeccable. The waiters are amazingly helpful, poised, and polite. \n\nThe food we ordered arrived fairly quickly. I got the lobster mac 'n' cheese, my dad ordered chicken, my sister got medium rare fish, my mom ordered a salad, and as sides we all ordered cream spinach and mashed potatoes with garlic. All the foods were flavorful and seasoned and prepared perfectly. \n\nAs we moved onto dessert, the choices were hard because everything sounded extremely delectable. I got the Chocolate Sin Cake, which the espresso and chocolate mixed together was mouth-watering. My sister ordered the Strawberries and Cream. The strawberries tasted fresh and sweet. My parents split an amazingly tempting apple cobbler served warm with vanilla ice cream and overflowing with delicious apples | 12
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I read an article recently in the Post-Gazette that says to wring the most wear out of what they own, people are visiting auto mechanics, cobblers, tailors and computer repair experts as they haven't in years. I believe it. Business at Ullrich's has been good recently, especially since they moved into their present location. Ullrich's has been around in one form or another for over 80 years and a couple of years ago they moved to their present location.\n\nUllrich's offers a full line of services including shoe and purse repair, desalt and waterproofing, and jacket and zipper repair. Can't make it into their store? You can even send your shoes to be repaired via mail! No, really! Check it out! http://www.ullrichshoerepair.com/mailorder.htm\n\nAnyway, my husband Rick asked me to drop off his shoes to get them resoled here. I just picked them up on lunch a few minutes ago and they look practically new. He had me drop off his leather jacket to have a tear repaired last year and they did a fantastic job. I've had one of my purses repaired here too. We've always been satisfied with their work. \n\nIt's so good to see people renovate and repair rather than throw out. Rick and I have been doing that for years. | 12
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Needed the heel on my work shoe repaired. I walked in and they fixed it right there and then. Quick and sufficient! Definitely recommend this place to the locals. | 12
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Short story: the guy smeared the sole rubber all over the shaft of my boots, said he didn't do it, tried to clean it up and took out some of the leather's dye instead, and didn't give me a refund (I'd already paid). Moral the story: if you risk this dude, only pay him at the end after you check for damages. Long story below.\n\nOh, Groupon, you've steered me wrong yet again. I have awful luck with service at places were I've used Groupons overall...hey, you put out a Groupon to bring in customers, not to be pissed when said customers show up for their discounts! basically, I think the cobbler screwed me because he was only making $5 for $40 worth of services.\n\nI dropped off two pairs of leather riding boots to get new heels. I had called and been given a quote of $20 a pair and was told that they still do same day service. I'd had a bad feeling about the place after I called for the quote and the guy I talked to the didn't know what riding boots looked like...He thought they had a spiked heel...but I had that magical Groupon to use, so I went anyway.\n\nSo, I went. After some haggling (and after seeing I had a Groupon), the cobbler told me that my soles were \""bald tires\"" and he had to replace those as well. So now we're up to $40 a pair. I said fine because I love these boots and they were quite expensive. I was told to come back after 2pm.\n\nThree hours later, I return. The cobbler finishes one boot immediately and hands it to me to look at. I'm pleased and say so. I pay. I'd brought my own canvas tote so I start packing up the boots as they are done one by one. And then I see it appearing on the remaining three boots...the brownish-black rubber from the soles is fingerprinted all over boot's shaft. Oh, hell no. Here's the play-by-play:\n\nMe: Uhhhh, I don't think this was on the boots before. [points to blobs]\nFront Counter Lady: I don't know, but you don't understand the process. It's not possible for that to happen.\nCobbler: [Not even looking] Nope, I didn't do that. That must have been there. Looks like hair stuff.\nMe: [WHAT] Um, I'm pretty positive it wasn't there. [Get out my phone for the photo I took of the boots before dropping them off.]\nC: Nope, wasn't me, but let me see if I can get it off.\nFCL: [begins rant about how people are never pleased, etc.]\nMe: If you look at the shaft where it hits the sole, you can see that there are smears and splatters right there. So, it was not like this.\nC: What do you expect for same day service?\nMe: [now fuming] For you not to damage my boots that I'm paying you to repair.\nFLC and C: [Talking over each other. Alternatively making excuses about no one else offers same day and blaming me somehow for the shoddy work.]\n[C grabs another boot to clean off and I see that whatever he's using is making it worse by taking off the dye.]\nMe: Just please give me that back. I already paid and I don't want you to clean them anymore.\nC: You really should buy a de-salting and waterproofing treatment if you're going to wear them in the snow.\nMe: I don't wear them in the snow. Please just give me the boot so I can leave.\nC: Okay, baby. Have a nice day, baby.\n\nDon't advertise \""While-U-Wait\"" if you're going to gripe and do a terrible job.\n\nWhat would have made me happy, you ask? If the cobbler had admitted maybe he had made a mistake, voided the $40 dollar charge (the other $40 was the Groupon), and offered to clean them properly for free. I would have even agreed to run the $40 charge again AFTER he'd restored the boot shafts. But, instead, he was a total jerk.\n\nAdditionally, the woman \""working\"" the counter had no clue about prices and had random friends using up all of the chairs for customers both times I was there. And both times, she ignored me for a good two minutes before screeching, \""You need something?\"" Rude.\n\nFYI, previously both my mom and I had repairs at Ullrich's back when the older Calabrese gent was working and they were at the old location. The repairs were about 75% cheaper and the service was excellent. Honestly, I think my family started going here because of the Italian owner (I'm a quarter Calabrese myself), but I won't ever go back.\n\nResults: After applying a leather cleaning solution and using a leather shoe brush/eraser, some of the marks are up but the rest appear to be permanent. This is after 4 hours of scrubbing. Ugh. Pictures are posted of the damage for your viewing pleasure. | 01
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I've been to Ullrich's twice and both times received excellent service.\n\n My first time at Ullrich's was to have the end caps of my heels replaced (for a second time). Initially I went to another repair store in Sq Hill and had them replaced -- but the replacement heels were totally wore out again within a couple months. Went to Ullrich's to have them redone and after 6 months of hard walking, the heels are still wearing great. \n\nI won't go any where else. | 12
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I'd like to echo the advice of another commenter: do not pre-pay.\n\nI dropped off a pair of boots for salt removal, new heels, and a polish. I was very specific about the polish, because I wanted them to look nice. When I picked up my boots, I noticed that they looked very dull and there was still clumps of wax on them. When I pointed this out to the clerk, she took them back to the gentleman in the back (the owner, I think). He said that the wax hadn't been buffed off. He gave them a quick polish and took $5.00 off the price. If he had then returned the boots to me freshly polished and shiny, that would have been the end of it. The problem was he gave them a half-assed shine. After sitting for 3+ days with dried wax on them, a quick polish didn't remove much the dullness. When I pointed this out to the gentleman, he said he had done the best he could. Quite frankly, If that's the best he can do, he shouldn't be in shoe repair.\n\n I finally just gave up trying to make him understand why I was unhappy, because it was clear he wasn't going to help me, and he was becoming rude and unprofessional. I had made the mistake of prepaying. He had my money and had no more use for me. I think if I had owed him money, he would have taken my concerns more seriously, instead of becoming increasingly snarky and mean. \n\nI wish that I had paid closer attention to the other negative review about Ullirch's on Yelp (which also includes pictures) because it closely mirrors my own experience, both in terms of workmanship and customer service. The gentleman who owns the shop is sugar and spice when he's taking your money if you foolishly prepay, but quite unpleasant if you dare to complain about shoddy work. Personally, I don't mind if people make a mistake as long as they own up to it and correct it. It's when you're abusive about your own error that I take offense.\n\nIf you do chose Ullirch's, do NOT prepay. | 01
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This place is horrible. The cobblers do not know what they're doing. You can get better service elsewhere for cheaper.\n\nI came to this place to get my dress shoes tapped and have rubber protection pads applied on the front half. There are logos on the bottom of the shoes and I told the cobbler to not cover the logos. The cobbler kept saying that he knew exactly what he was doing. In the end, I found out that he ground down half of the logo on one of the shoes and covered it with the rubber protection. Also, he smeared the black glue (used to apply the rubber protection pads) all over the bottom of my shoes. | 01
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I brought my boots here to get fixed. They did a good job however the lady was extremely rude when I came to pick them up. I won't be going here again. | 01
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People always look at me like I'm nuts when I tell them that I get shoes repaired. I guess the norm is to just throw a pair of shoes away if a heel wears down or a zipper breaks. But I get attached to shoes, so a good shoe repair place is a must-find for me in a new city.\n\nUllrich's is awesome. The owner (I think his name is Rex or Max? Something with three letters, anyway) is very friendly and will chat with you all day if you have the time. They are reasonably priced (about $10 for a new zipper, less for a heel replacement). Usually an order will take about a week for them to get to, but if you need it right away and you ask nicely, they can fix something while you wait. I've had three pairs of boots repaired here now, and have been very pleased every time. Highly recommended. | 12
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Best deal for shoe repair! I've been trying to get my boots resoled but didn't have it in me to pay $50+ bucks that they charge everywhere else. I stumbled in here and they happily fixed up in a day for a mere $12.\n\nI mean this was after their painfully awkward attempt at small talk ...\""so you have family in Japan?\"" and \""you go to the gym a lot?\""... but I'll bear that much for a $12 fix up | 12
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Really good quality old school Italian in the downtown business district. \n\nGreat service, good selection and some great specials. | 12
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This was a really pleasant surprise. The normal Friday night ritual erupted last night and that is finding a restaurant interesting enough for me and flexible enough for the lady's particular tastes. She was going to be nice enough to go to \""Dish\"" although I know it's not one of her favs'. Mantini's also came across the radar screen. However, I wanted to try somewhere new and we both wanted to try something budget friendly. Annie's Mom gave us an \""entertainment\"" book for Christmas and Papa J's was listed as an option. I checked out the website and was less than enthusiastic. Unlike its sister restaurant in Carnegie this spot has a stripped down menu. I'm guessing because it does most of its business during lunch hours and maybe happy hour. I called the restaurant and they did have many options not on the internet menu including a couple feature dishes (note to restaurant please update your website, you don't even list any pasta dishes as an option for the downtown location). We decided to check it out after calling her brother Lee who goes often. We get there around 730 PM last night (Friday). Upon entering the extremely old (classic) building I'm struck by the interior which is truly \""old school\"". It's dark wood, exposed brick, ornate lighting and the like... There are a group of regulars I'd guess sitting at the bar imbibing loudly. The bartender notices us and asks if we need a table for two. We are then greeted by a friendly gal (JJ) who takes us to the back dining room which is a bit crowded and she senses our hesitation and takes us to the other side of the bar which only has a few patrons. Annie confirms with JJ that we can use the entertainment card, she confirms and we save 12 bucks. She brings us over some decent bread, unfortunately not served warm. The bread is served along with the obligatory oil and vinegar mix. She left a big bowl of parmesan cheese for us to add as much as we wanted which was a nice touch. Annie started with the wedding soup which was okay, but not memorable. I tried the potato soup, which was pretty tasty although a little bland. Annie then ordered the chicken Romano which was really good. The chicken wasn't too \""eggy\"" and the coating was almost light which is hard to accomplish with this dish. In addition the portion size was pretty large and the chicken was cooked perfectly and not dry at all. They also accommodated her request to have thin spaghetti for the pasta and serve with Alfredo Sauce, which they did for a dollar more. The whole dish I think was $15. I ordered the salmon with green beans. It was a reasonable portion of fish cooked well. The green beans were crisp and fresh. The salmon was served on a chipotle pesto. I found the pesto a bit overpowering and could have skipped it altogether, but if it did need to be served on pesto I would have preferred a traditional style pesto. Service was spot on from start to finish. I think JJ's family owns the restaurant. We inquired about the rumors of the place being haunted and the former incarnations of this place being a brothel. JJ took us down to the basement and showed us the underground tunnels that used to be used for the local politicians to make their way to the brothel unnoticed. She also took us upstairs and showed us the Madame's bedroom (incidentally the headboard of the Madame's bed is now the bar downstairs (I took a picture and posted). The whole meal with a couple of martinis was only $45 after the entertainment card discount not including tip. And, we both had leftovers. We stopped at the bar for a nightcap after dinner and the bartender said they are redesigning the menu and trying hard to make this more of a dinner spot than just happy hour. There was also a band setting up as we left. It seems like they are trying hard and I intend to be back. However, be warned if you're looking for a hip happening spot a la \""tamari\"" this probably isn't it. But, if you're looking for decent (3 star) food, great value and service you could do a lot worse. I'll be back. | 12
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Food was okay, but was very surprised that they have absolutely no handicapped accessibility. Steps to get in from the street, restrooms up the stairs to 2nd floor. No accessible stalls in restrooms. Surprising in this day. NOT HANDICAPPED ACCESSIBLE. | 01
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Boy do I have a few things to say about this place. We had a large group before a theater show and I was excited to try a new place. It's conveniently located for all downtown events. They also have happy hour which is always nice. Our large group was seated in a back room with two waiters. One had about 40 years working there, the other had 2 months. I got the one with 2 months, go figure.\n\nI'm on a budget right now and pretty healthy, so I planned ahead to get a caesar salad. I decided at the time to add \""shrimp\"" (quoted on the menu as $2.50) and get a side of vegetables. Now, the waiter said a lot of the dishes came with vegetables. So I can order a side of them, right? WRONG. After I ordered, the waiter came back twice. Once to tell me that they couldn't do the veggies. Uh, what? The second time to ask me how many shrimp I wanted. hmm. And he never refilled my water or asked if I wanted a drink.\n\nSo our food comes out and my salad is LEAVES and DRESSING. Period. The End. Oh, with 3 pitiful shrimp on top. That's it. There was the powder parmesan on the table which I added myself. So now I have 3 half broken, unseasoned, boiled shrimp with tails, lettuce and dressing. Actually, everyone's food looked rather 'sad'. Oh, but wait until I got my bill!!!\n\nMy lettuce, 3 pitiful shrimp, and self added powder parmesan was $18!!!! The shrimp were $2.50 A PIECE. For real real. I wanted to throw down. I could have had the salmon platter plus pasta for that. What a rip off and so much for my budget. \n\nWe had a big group but my bill didn't have the tip added. I was not happy with our idiot novice server so my tip would have been small. Well, he brought me the credit card receipt and wrote in a tip himself. Get me out of here! Oh and because we were a 'group' they wouldn't accept one woman's coupon. Weird.\n\nThe place is cool. It's an old brothel and it's fun to look around. But the upstairs is about 40 degrees colder than the downstairs. The place is dated, but I liked it. Intimate and creeky. But jeez, go just for happy hour or a drink. Don't put yourself through the misery and expense of what they call dinner. | 01
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Have you met Frank? No? Well you'd better get on that, so you can brag to all your hipster friends that you know the best bartender in Pittsburgh.\n\nSeriously though. Best.\n\nWe found Papa J's at random on July 4th last year because, in typical Pittsburgh fashion, it was raining. We were en route from the Point to Station Square when the skies opened up, and the nearest bar to duck into was Papa J's.\n\nWhat you need to know first is that Papa J's is a historic landmark - it's the oldest standing former brothel in the 'Burgh. The wall behind the bar is actually fitted with a headboard (rumored to be that of the brothel madam), and there's a red light at the stairs.\n\nThe decor is all deep wood, low lighting, and mysterious feel. Better yet? Papa J's is rumored to be haunted.\n\n(Because if cocktails at a haunted former brothel doesn't get you excited about drinking in Pittsburgh, nothing will.)\n\nOh, and that's where Frank comes in. Frank is the friendly older gentleman behind the bar who will go out of his way to serve you the finest cocktails and martinis in downtown Pittsburgh. They've got a great house drink list (including a Bloody-Mary-esque beverage called the 'Angry Malkin'), but Frank also has a 'secret' list that only us 'real serious' Papa J's guests know about. \n\nFrank's policy is this: if you can give him the list of ingredients and he has them, he will make you any drink under the sun. If he makes it and you think it's great, he writes the recipe down in his notebook and recommends it to others. One of his specialties is the Black Eyed Susan. It's the signature drink of the Preakness, and he'll tell you the story of how he learned to make them (spoiler alert: it involves an A+ bartender going out of his way to help a sweet little old lady who loves the horses). \n\nAfter attending a Mixology class with Linda (that's Linda W. of Yelp fame!) where we made Prohibtion-era cocktails, I was in love with this gin drink called a Bee's Knees. It involves the use of honey syrup, which is not a common bar ingredient. Bless Frank's heart, he figured out some concoction of simple syrup and honey, and made me a Bee's Knees!\n\nYou can also choose to eat while at Papa J's, if you can tear your eyes away from all the drink menus. I recommend the bruschetta (almost always get an order of this - it's sooooo oniony, and sprinkled with cheese and a hefty serving of diced tomatoes - so good!), and any of the pizzas. Last time we stopped in, we had the chicken pesto pizza which had PINE NUTS on it! PINE NUTS! (Those things are edging out beets as my favorite 'why-hello-there-how-did-you-get-on-the-menu' food in Pittsburgh restaurants lately.) The crust is perfect. I don't think I'll ever even try anything else on the menu, since I can't get past these awesome pizzas.\n\nSo, Papa J's is the perfect place to go if you want great booze and good food at decent prices in a neat atmosphere. They're in a great location downtown, and I've never had trouble getting a seat at the bar. I still haven't found any ghost activity, but as long as Frank is serving drinks, I'll certainly keep looking! | 12
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GREAT POTENTIAL POOR EXECUTION\n\nI gave this place a try on Wednesday night. Thought it would be a fun place for some tapas and drinks with friends. Took a ground of 7 friends with me. The drinks were very good, nice selection of Champagnes and beers. My big issues stem from a very bad waiter and a menu that wasn't updated.\n\nI ordered the Charcuterie, which included torchon foie gras and duck rillettes. When it came out it had neither of the items I was excited about. It had some spicy sausage and some prosciutto and fresh tuna salad (not a joke). When I asked the waiter about it he had no apologies and just asked if I wanted him to take it away. (several stars off for that). One of my friends ordered the Croque Monsieur (a fav of mine) which was ok, but not quite good. It seemed as if it was made by a staff member instead of a chef who knew what he was doing. Another friend ordered the Pulled Pork Quesadilla which wasn't exactly as described in the menu either, but not bad.\n\nThe waiter came by several times to check on our drinks, etc but twice he came over to the table with his arms crossed (a huge no-no with me.) Plus, the waiter asked for a card to run a tab for our table? (even bigger turn off.)\n\nOverall I thought this place had great potential but its execution was way under par. It could have been an off night, but just not sure where there are huge issues like this. | 01
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Based on the AWFUL service I received the last three times I dined here I will never, ever come back to this restaurant--and it is a real shame bc I really wanted to like this place.\n\nStrike 1 (and the biggest offense) Light Up Night - I called for reservations but was hung up on and told we didn't need them. My party of 4 arrived at 5ish expecting a packed restaurant but the place was EMPTY. We asked for a table and were told due to the amount of reservations it was going to be an hour. I get that--but the place was EMPTY. The host was NOT gracious about this, instead he seemed frazzled and bothered by our being there.\n\nWe sat at the super cool looking bar and ordered drinks and asked if we could order appetizers to the bar. The bartender, who was a complete dick, said, \""I have a full house tonight, I'm not going to take food orders at the bar.\"" \n\nI'd like to mention this guy is apparently the bar tender at the Papa J's in Carnegie--not the regular bartender who is awesome.\n\nThe place is EMPTY. We order drinks. And we wait, and we wait, and we wait. All the while we can see empty tables and I kept thinking...you know...if you had just sat us we would have been out of here by now! So I asked the bartender who was helping the host... \""Why can't you just seat us since the place is empty, its been an HOUR and we just want to know when you think we might get seated.\"" We would have left but honestly we were invested with our time at this point. The bartender said, \""Well, for all the people who could take the time to make a reservation, we hold a table for them.\"" Well...yikes. If this is how you act no wonder your restaurant has been dead every single other time we have been there.\n\nWhen we finally were sat, we were seated in a tiny table wedged in a room with a huge party that was three sets of parents and like, their 36 screaming children. It was such a nightmare.\n\nTurns out they had the regular bartender waiting tables that night and he felt so bad about our wait and where we got seated he took one of the entrees off the bill. So that was cool, but not enough to make up for his moron coworker.\n\nStrike 2 - If you go there for lunch and you order a hamburger, expect the waitress to give you attitude if you ask for cheese. \""Yeah, if you didn't know this was an italian restaurant and we only have mozzerella.\"" Really? I didn't know hamburgers were traditional Italian fare. I wouldn't have been that upset but my hamburger--which was burnt, flavorless, and tasted like freezer burn along with my diet coke came to $14.00. For a burger. and a coke. The prices here can be ridiculous.\n\nStrike 3- Empty restaurant. I mean, EMPTY. My friend and i are there and we had bread wiith our meals. Our thing of olive oil was empty, and there was a full thing of olive oil on the table next to ours. NO ONE ELSE in the same dining room. I took the olive oil off the table next to ours. Our waitress came over and was like, \""Ma'am, this is not a free for all, you can't just take things from the tables if you need something you have to ask.\"" WTF! There was no one there and it was just olive oil... and also had she been attentive, I wouldn't have needed to take the olive oil. She would have brought us a full one.\n\nSo, I've tried this place 5 times and that was enough. I dont know how it remains open but I suspect it will close soon. Not worth the attitude of the staff. They dont seem to appreciate the few customers they do have which is a shame, bc when I like a restaurant I recommend it and I bring my friends there. | 01
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I'm not quite sure what happened to Papa J's in the past year....\nI remember always being delighted with my lunches in the past. When a coworker suggested this last week, I was really excited to go back.\n\nAs soon as we sat down, everyone noticed all the dead fruit flies on the table. Yuck. Our waiter was very friendly and attentive. He did mess up one order though, but she decided just to eat what they mistakenly gave her. \n\nI had the Chicken Piccata. I just love this dish. My boyfriend's version is pretty top notch, so Papa J's had some high standards to live up to. It was just meh. The chicken wasn't very well seasoned and the sauce was overpowered by lemon. All I could taste was citrus. \n\nI also had a few bites of the Chicken Marsala. Not sure the ingredients they used in this sauce, but holy crap was it sweet. Really glad I didn't order that dish, I wouldn't have been able to eat it!\n\nI was really disappointed with this visit. We probably won't be back any time soon. | 01
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We wanted to check out the gay scene in Pittsburgh and since we were staying downtown this seemed like a great place. Positives: doorman was nice and they played good music. \n\nNegatives: the lighting, the decor and the smoking. The smoking was really disgusting actually as the smell lingered in our hair and our clothes after we left; I think they should consider opening up a little smoking area, just a thought. As for drinks, we ordered lemon drop martinis and I know, this is so far from being a martini bar, but the bartender did a pretty great job.\n\nGlad we went, but we won't go back. | 01
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I've got a golden ticket. I've got a golden twinkle in my eye. \n\nWhile sadly I didn't get a golden ticket that didn't stop me from breaking into a ear to ear grin while simultaneously humming songs from Charlie and the Chocolate Factory when I walked into Mon Aimee.\n\nIf you consider yourself a chocofiend you must go and gaze upon the rows of artisan and savory chocolates on sale. If that wasn't enough they also have got an amazing gelato to tempt you with.\n\nYour tastebuds will love you for it. | 12
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Awesome things about Mon Aimee:\n\na. Kind, knowledgeable, attentive staff.\n\nb. Excellent variety of chocolates from throughout the US as well as tons of international options. (two favorites: Poco Dolce from San Francisco and Eclipse from San Diego)\n\nc. New products appear frequently (exciting for a regular visitor)\n\nd. As other reviewers have enthusiastically mentioned, CAPOGIRO GELATO, dark chocolate flavor. Seriously, the best I've found in the US (...and by that I mean darkest chocolate. It's always too light elsewhere!). We're really lucky they distribute it in Pittsburgh. \n\nMy only caveat would be that for items you can find in the grocery store, such as Chocolove bars, you're better off grabbing them at Whole Foods, Giant Eagle, or Right by Nature - you may save about a buck per bar. | 12
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For a place called Mon Amiee, this is the un-friendliest place I've ever shopped. The elderly couple who oversee the premises make you feel as if you're about to commit a chocolate faux pas at any moment. Come on, a smile would help. \n\nThe selection here is stellar, but the prices are ridiculously high. You can get the same stuff at World Market for $2 less a bar. Even Whole Foods is less expensive. \n\nNice gellato. Good Chocolates. Expensive. Grim staff. | 01
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Holy. Crap.\n\nI had never been in Mon Aimee before, not being a big sweet-tooth person, but when I was in the Strip last Saturday I stopped in. My boyfriend and his mom do enjoy the chocolate, and I have to admit I was sucked in by the promise of \""lavender sea salt caramels\"" on a chalkboard outside.\n\nI was really amazed when I walked in. It's just.....chocolate, as far as you can see. Gourmet, imported chocolate. And some other types of candy as well, in old fashioned glass jars, or artfully displayed on a table. Candy from Asia, candy from Britain. Chocolate from Europe, South America, Africa. Some of the bars looked incredible - some were priced at $15 or more, which totally blew my mind. They had an intriguing section near the front devoted to baking chocolate, with chips, whole bars, and cool things like butterscotch and white chocolate baking pieces. They also have gelato, and some unwrapped candies that look fresh made, behind a front counter.\n\nWe bought the aforementioned lavender sea salt caramels, and a few other bars. It's a pretty pricey store, but it was clearly an incredible place that any chocolate fan should explore. It's hard for me to judge since candy is not my favorite, but I enjoyed what I tried. The caramels were coated in dark chocolate and did have a really interesting, herbal quality from the lavender. I also tried an Irish Whiskey truffle bar that my boyfriend got - I don't care much for dark chocolate so it was too rich for me, but i liked the creamy center.\n\nDefinitely for the chocolate fan - especially if you like dark chocolate, they have countless varieties of it. Next time I stop in, I'll be sure to try the \""peanut butter heaven,\"" since that sounds right up my alley! | 12
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Talk about sucking the fun out of what, by nature, should be nothing but rainbows and sunshine and unicorns.\n\nThe staffer working here on our visit was so sour and unwelcoming that husband and I turned right around and walked out. Too bad, too, because the place looked adorable and was packed wall-to-wall with unique confections of the chocolate persuasion.\n\nEven the pedagogical Oompa Loompas loosened up and danced every now and again. | 01
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This was the first gourmet chocolate shop I went into and I spent a lot of time here debating what to buy - considering the chocolate melting during the bus ride, what I actually want to eat, etc. It was difficult choosing and I finally ended up with mik chocolate covered pretzels, a hazelnut chocolate bar and one milk chocolate and one dark chocolate Guittard bar. I really wish I bought more, but everything in the store was on the pricier side and I really didn't see anything else I liked. This is definitely a good place to visit when in Pittsburgh. | 12
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I'm not sure where the complaints about the staff are coming from? My mom, sister and I went in there this past weekend and found the staff to be quite informative and friendly. \n\nThis is a killer chocolate emporium. Looking for that British chocolate from your semester abroad? Here is the place to go. Needing a faux deviled egg for a chocolate themed picnic, have them in stock. Looking for some of the more unique flavors in smaller sizes, check.\n\nPrices are high: some bars probably can be found at lower prices elsewhere but the range isn't available.\n\nI'm knocking one star off because the paths in the store are narrow making it hard for people with mobility issues to manuver. Completely worth the stop if you are in the area. | 12
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Mon Ami Chocolat has slowly won me over as a fan. My first visit it would have earned 3 or 4 stars. A varied selection of chocolates from around the world fills this store.... \n\nBut that is only the beginning! At the back of the store you can find (seasonally) a drinking chocolate bar that makes the cold Pittsburgh winters infinitely more bearable. \n\nBeside this, and especially welcome in the summer months is their Gelatto bar. I lamented the fact that my favorite flavor was nowhere to be found - Fig. Upon a later visit, much to my surprise, there it was! A fantastic treat that I can't recommend enough. \n\nAnother time I remarked that they had most of the chocolates from one particular company, but not specific one I had grown up loving... by my next visit, they had it behind the counter for me. (I hadn't special ordered it). I can't praise this kind of service enough! (apparently I wasn't the only one who asked, and it definitely took some doing to get this particular product imported.) Right then they won me over. \n\nOnly one product I'm still looking for here, when they start carrying Mekupelet, I'll be a customer for life. (Cadbury Flake doesn't count!) | 12
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great selection, nice store. Prices are high . I wish there was a courtesy card given for frequent big spenders. \n\nTHey pack t hings up well in summer m onths with ice if needed.\n\nI really wish they had samples because I dont want to buy a $15 bar if I wont like it......\n\n2 times i went there and they had NO hot chocolate...\n\nTOday, Jan 7th I am calling them but no answer to their phones to see if they are open\n\nThe service is most often rude. Owners just are not welcoming | 01
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The gelato counter was disappointing. The woman who served us told us that it was \""rated in the top 5\"" gelatos in the country and added that it was \""from Philadelphia.\"" Isn't that the same as \""not made fresh in Pittsburgh?\"" \nWhen we asked if we could mix flavors, she said that we couldn't do that because \""it's too messy.\"" What she should have said was that the portion would be too small to able to mix. She oh so carefully dipped less than a full scoop and dropped it in the cup. The gelato wasn't good enough to be short scooped, even in a fancy chocolate shop in the Strip district. Maybe they figure that the tourists who stop there won't be coming back anyway. \nIf you find yourself at Mon Aimee Chocolat and want gelato, leave immediately and go to Mercurio's on Walnut St. in Shadyside. There you'll find better gelato, more flavors, which you can mix, and you'll be served with a smile. | 01
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I can only review the nonpareils and truffle sampler. The nonpareils are very low quality dark chocolate and for 14.00 per pound definitely not worth it. The truffles had two salted, one of which was milk chocolate. They were so salty that the chocolate flavor did not come through. I have to assume that the chocolate with name brand wrappers are better than the ones they make in house. | 01
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There's nothing about this specific location that is bad. It's the Einstein Bagels food itself. I got a Santa Fe Egg wrap, and I don't understand how they can use the term \""egg\"" in the name. There's no way in hell that slimy yellow gelatin came from a chicken! Absolutely horrible. | 01
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I love going to the Strip and supporting the businesses in the neighborhood but you couldn't give me the produce from this place! Yes, it is cheaper but it's sort of like you get what you pay for here. \n\nThis summer I really noticed the items they put out on the street had mold right on it and very noticeable. One item in particular was their strawberries. I would think if your whole operation is selling produce you would take more pride in it. I tend to hit the farmer's market or Right By Nature. Yeah it's extra but I'd rather get better, quality food. | 01
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Stan's has great prices OUTSIDE mostly because they things they have prepacked are spoiled and moldy or will be tomorrow. Inside is just average quality, equally average priced produce. | 01
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Cheap, everyone seems to say that. And it's true. But I wasn't feeling it here.\n\nI for one did not want to dig through the dirty to find the golden product. I know it's in the strip, but I didn't appreciate the amount of bugs flying around me as I was browsing the produce. \n\nThis will probably be a place I just walk by the next time I'm in the strip. I did not enjoy it here at all. | 01
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The price and freshness of the produce here is on par with most of the other vendors in the strip district. I'd recommend stopping by here to see which groceries are being discounted; those tend to be a good bargain. | 12
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I stopped in at Klavon's last weekend for the first time. I stopped in around 8pm, and even though it seemed like the neighborhood was deserted, Klavon's was packed! Very popular spot! \n\nIf you are on the Strip in PGH, you have to check this place out. Taking a step into Klavon's is like taking a step back in time. This place was originally an old drugstore/ soda fountain from the 1920's. The inside is all original complete with 3 old telephone booths, stained glass windows, beautiful counter top, fancy chrome soda fountains, and several glass display cases displaying items from times past! Stop in here for a quick lunch and a shake or an ice cream cone.. or share a $20 Super Bowl Sundae with friends.. if you dare! ;) | 12
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Lots of history at this place. Once a drug store, now an ice cream parlor. Be sure to read the interesting story of this place, and check out the flood line when you visit. You can also sign their guest book while you're there.\n\nThe guys working here were extremely nice. They were very patient while I perused their extensive menu. They offer all sorts of ice cream creations such as floats, sundaes, splits, and milkshakes. They even offer no sugar added and lactose-free options as well as flavored whipped cream. In the end I decided on a single scoop of ice cream in a cone - how boring. | 12
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Awesome place to go on a date. Cheap and super cute. | 12
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This place is totally a trip, but so charming. Has anyone ever seen the movie 'Nothing But Trouble'? If so, this place was straight out of Valkenvania. Luckily, the ice cream was superb. I got the black cherry frozen yogurt and after one tongue swipe of my cone, I'd forgotten that I'd chosen frozen yogurt as opposed to ice cream. Can't wait to go back...even if it is totally freaky time warp. | 12
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There are five reasons why you might want to go to Klavon's.\n1. You're in the Strip District anyway.\n2. You're interested in Pittsburgh history.\n3. You've never experienced an old-time soda fountain before.\n4. You're looking for some hard-to-find penny candy.\n5. You want some damn good ice cream.\n\nI went for all five reasons, and I wasn't disappointed. Wait. That doesn't express the depths of my enthusiasm for Klavon's. KLAVON'S RULES!!!!!!!!! There, that's better.\n\nLet's take it in order. You have lots of dining options in the Strip. Now, Klavon's is a few blocks away from most of the popular places (we were at Salem's, which is also great, but that's another review), but it's easy to walk to and easy to find with all the neon signs.\n\nWhen you walk in to Klavon's, you're taken back in time. Choose a little booth or table, and gaze at the decor. Maybe you'll see an old liniment bottle from back when Klavon's was a drugstore. Maybe you'll notice the high-water mark from the 1936 flood (close to the ceiling!). Maybe you'll see the old penny scale or the phone booths. This is a place where history is celebrated.\n\nThe menu isn't extensive, but you still have lots of choices. Why not try an old-time phosphate, malted, or egg cream? It was good enough for your great-grandpa; it's good enough for you. I treated myself to a root beer float. It was the best I ever had. The reason? Both the root beer and the ice cream were made locally. On the way out, why not browse the penny candy racks? For a quarter, you can try a bunch of hard-to-find treats.\n\nI'd be remiss if I didn't mention that Mr. Klavon, the grandson (I think) of the original owner, still runs the place. A glipse of his epic mustache alone is worth the visit, but he's always willing to give you a tour. Friendly people in friendly Pittsburgh. I can't wait to go back! | 12
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\""Could have bought it in a store\"" Hershey ice cream that had the crystal-y signs of freezer burn. Totally disinterested staff included a girl that was texting when we walked in and shouting into her cell phone when we walked out. No one gave us a bill and I had to interrupt the person at the cash register to get her to take my money. Didn't even get a \""thanks\"" with my change.\n\nSo not worth the walk that we took to get here. | 01
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Klavon's is a wonderful slice of history. It's a beautifully preserved old time pharmacy and soda fountain. Ray Klavon is the owner and the grandson of the original owner, and this soda fountain is an absolute labor of love.\n\nThere are selections on the menu that you can't find anyplace else...Depression Era Phosphates and also Egg Cremes. My favorite ice cream dish is the Ballerina...which looks absolutely fabulous and tastes great.\n\nI love the old phone booth, the marble counters, and the other small details that indicate this place is the genuine article.\n\nI keep going back again and again, and I am always warmly greeted by the staff. This is an especially nice place to visit by bike. | 12
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Awesome | 12
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Just got back from a trip to the Burgh and of course Klavon's!!!\nStill AWESOME!!! | 12
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Stepping into Klavon's does give me a feeling of stepping back in time. \n\n1920's?! That's almost over 100 years ago. Maybe that's the good old days where you can find soda fountain together with medications?? \n\nThe staffs here are just like grandmothers too... Sweet smiling ladies taking our orders while my friend just could not decide what she wanted? Ice Cream Float? Ice Cream Sundae? or that Super Bowl Sundae ($25) that comes with 8 scoops of ice cream plus all the fixings!\n\nHere at Klavon's the ice cream selections are more traditional too. You find your good old, Vanilla, Chocolate, Strawberry, Peanut Butter Fudge.. 15 different ones to choose from. And make sure to request their special flavoured whipped cream!\n\nMy scoop of Toasted Almond Fudge ($2.80) so nutty and smooth. \n\nKlavon's Twenty-Eight Ice Cream Parlor is definitely neat place for a little time out if you are in the area! The experience will put a smile on your face! | 12
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One step into this place and all of a sudden, its like you've stepped into the 1950s. Super old school, but quite cool. The ice cream selection is not very extensive, but it sure does taste great. Excellent service. Just an old school kind of place that you'll have to check out. I recommend the peanut ball ice cream. | 12
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Needs a huge makeover!\n\nWe were greeted very warmly by one of the ice cream technicians. Although we did determine that she was a bit over the top by the end of our experience.\n\nThe parlor looked nothing like the pictures on this website. The technician was telling us how it was closed and had just reopened. It had the old time feel of a parlor back in the day but was very empty inside. The character of the place was great but could use a little TLC.\n\nThe menu was very small and hard to read and understand. It was only posted above the counter and the ice cream technician told us to take a seat. Good thing I am far sighted! \n\nThe ice cream technician could only take one order at a time. She made my guest their ice cream first. I ordered mine, chocolate, and cried vanilla. She didn't listen at all. I didn't return it because we had already been there for about 30 minutes and were running late at this point.\n\nI gave them a 2 star instead of 1 because the actual flavor of the ice cream was pretty good, vanilla or chocolate. I adde strawberries to mine and received the typical strawberry topping. I figured palace like this would have made their own strawberry topping.\n\nThe price was outrageous by my standards. 2 sundaes were $12.\n\nWe would probably try this place again if we were around but not making any special trips. | 01
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Hands down, this is the best ice cream parlor in Pittsburgh. The ice cream is rich and creamy-- it has a distinct texture from other ice creams places... and it's miles away from store bought ice cream.... yuck. Even the presentation of your dessert is outstanding! \n\nThe decor is dated. It stands a fine line between the \""vintage\"" feel and just plain old. And it was in a sketchy area. I walked over from Chinatown, and there were no other businesses (or people) around. It's a diamond in the rough type place. | 12
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Klavon's was a miss for my son and me. We came on a Saturday afternoon after walking the strip district. When we entered there were lots of people and and no structure for procedure in ordering. We sat at the bar and waited 5 mins or more to be acknowledged by employees who were making ice cream 24 inches away from us. Literally they kept their heads down and refused to make eye contact. Just when I was about to get up and leave a lady said I'll be with you in a minute thanks for your patience. So I decided to stay and listen to her complain to another employee about a customer who changed her order from cake cone to waffle cone. Maybe that's a thing here in PGH or just the establishments I walk into where employees openly complain about customers in front of other customers.\nMy son only wanted a scoop of ice cream and I had a 1 scoop hot fudge sundae. Some how the total came to $7.38 for that. The ice cream was icy like the kind you would buy in those gallon buckets. \n\nToo bad. It's the kind of place that should be a treat not a 2 star review. Oh, the two stars were for the candy selection and old timey feel of the place. | 01
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What a great place to stop on a beautiful Pittsburgh evening. Our group of seven were greeted by two helpful and knowledgeable young ladies, Jessica and Courtney to explain all the yummy offerings. They serve Penn State Creamery ice cream which is rich and creamy. They offer custom made flavored whipped creams (chocolate, vanilla, pumpkin pie) To top their decadent sundaes and treats.\n\nThey also offer a variety of \""penny\"" candies and fudge.\n\nWhenever we need a sugar rush we will be returning to Klavon's!! | 12
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I can't believe I never knew about this place! It was a pharmacy back in the 1920's and now is a soda and ice cream place. The soda counter and everything is original, it's almost like stepping back in time!!! There are even the old phone booths ,and ask about the water line from when it was flooded long long ago! The hubby had a peppermint soda with a scoop of mint chocolate chip ice cream that was really good, and we had a panini and chili that were also tasty. I hope to go back for more food soon! | 12
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This place gets a 4 star based on the decor itself. There is nothing like a classic ice cream parlor setting to take you back and provide its own unique experience. The ice cream is nothing special but its the booths and the menus and the pretty decor that really got me. | 12
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We finally decided to take a trip to Klavon's. Funny- we actually were in such a hurry to get here that we both left without our phones.. which means we'll have to take another trip very soon to take pictures & show off our goodies! ;)\n\nThe menu consists of different sundaes, floats, splits as well as regular ice cream & treats (i heard one girl order a \""Pecan Ball\"" I've never heard of it, but it looked delish.)\n\nBobby ordered the Amaretto Sundae which comes with... well im not exactly sure so don't quote me. It had death by chocolate ice cream & multiple cherries as well as whip cream. I want to say it also had amaretto sauce but im not sure. I was too busy enjoying mine.\n\nI ordered the Turtle Sundae. It had chocolate ice cream, caramel and chocolate sauce & pecans. I got to choose my whip cream (!!!!) I chose chocolate. They also had caramel regular & amaretto whip cream (say whaaa?!) . \n\nI think the reason bobby chose his amaretto sundae is for the special whip cream, but i don't remember her asking. No biggie though! \n\n We only ordered the wee size (one scoop of ice cream) but that was more than enough to satisfy us. The service was extremely friendly by the way. We small chatted & she literally read our minds and brought us 2 glasses of water. \n\nIt was fun sitting at the bar and enjoying our sundaes. Can't wait to head back. | 12
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Just found this gem. This is a great place for every ice cream lover. Great place to hang out with friends or to go on a date.\n\nI recommend the sundaes at this place. This is pure 50's and 60's style that isn't forced. Staff are very friendly and patient. | 12
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My 93 year old grandma is an ice cream maven and Klavon's is her definition of heaven. Our whole family loves going here. I would give them six stars if I could. But before my review, a word of warning - their hours on their website are completely inaccurate and not updated so don't go by the website alone. As of writing this review, their hours are Noon - 8pm daily, I believe.\n\nKudos to the new owners of Klavon's. The original family sold it about a year ago and the new owners are following right in their footsteps. The people who work there are still so dang nice. The place is so down to earth. The original 1920s decor is still perfectly intact. (Thanks for not going over the top and making this place cheesey old-timey.)\n\nVibe aside, their food is great. They now use Penn State Creamery ice cream. They have a decent sandwich selection. The prices are really good. | 12
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I had heard about Klavon's for some time, but never found myself in that area of the Strip. The day I did, I did not hesitate to enter and taste the ice cream that had such excellent reviews. Firstly I discovered that there was new management. They definitely did not appear happy to see me enter. I was met with hostile stares. I approached and told them I had heard many good things about this store and its wares. No breaking of the ice. I ordered and was given a scoop of ice cream the size of a golf ball for four dollars. Save your money and time. | 01
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I came back here after the Tar and Feather party at Wigle Whiskey last night with a friend. I'd been meaning to visit Klavon's again since it'd been a year since I'd last visited, so I suggested it, and my friend, who'd never been before, was game.\n\nI usually order a soda or float when I'm here, since this is the only place in PGH I know that makes them. However, most of the flavors were fruity, and I was in the mood for some chocolate, so I decided to go with a sundae instead. I ordered a regular sized peanut butter M & M sundae, which the woman serving me (who I assume is the proprietor) described as consisting of two regular sized scoops of ice cream. It was huge! The ice cream was vanilla with streaks of peanut butter, and the sundae had warm peanut butter and M & M pieces spooned into it. The ice cream was very creamy and delicious, and there were no problems with freezer burns this time. Overall, the sundae was great, if not quite what I was expecting. Other than the M & M's, it lacked chocolate (I had assumed that the ice cream would be chocolate ice cream with peanut butter swirls), which was disappointing since I was looking for more of a chocolate peanut butter combo. However, to be fair, this was more of an expectation issue on my part since the description of the sundae didn't say anything about chocolate ice cream or fudge, so I can't blame the proprietor for this. Word to the wise: If you're seeking more chocolate, you may want to have them add some hot fudge!\n\nMy friend ordered the orange creamsicle ice cream soda, which consisted of vanilla ice cream and orange soda, and she enjoyed it very much. The only thing slightly amiss with it was that when she first started sipping it, the ice cream shifted, causing the soda to fizz up and overflow the mug. Since I'd been wanting to try this flavor, I asked her if I could have a sip and she obliged. The flavor was very good, and I'd definitely order it when I return.\n\nService was friendly, if a bit slow. The current owner has done a great job of maintaining the decor, down to the penny candy (I saw it this time!) and phone booths. The only thing conspicuously missing is the scale, which I assume the original owner's family kept as a personal keepsake--but this is probably a good thing for dieters who'd rather not be reminded of their indulgence (ahem, cough, cough). My friend really enjoyed the atmosphere, and said she'll definitely be back soon. Despite trying to lose weight, I'm sure I will, too! 4.5 stars. | 12
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Super Sundae. | 12
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I made an appointment 3 weeks in advance when I was texted after I left\nA voicemail. It took a couple days to schedule as the woman, Retta, forgot her appointment book one of the days. \n\nWhen I showed up to my surprise it is looks like it would be a closet...right beside the elevator, no window, an office right next door that looks to take up most of the right side of the building. I gave it the benefit of the doubt and tried to open the door to go in...locked. Okay I think it's just one lady named, Retta. So I waited since my appointment was at 5 and it was 4:45. Around 4:55 I lightly knocked, nothing. I gave her a call and she didn't pick up. At this point I really had to use the restroom. I waited until 5 and knocked normally so that it would be heard. I sent her a text touching base and asking for the bathroom code. Around 5:05 I knocked again. 5:12 I called again and left her a voicemail letting her know I'd been waiting and would wait another 3 minutes before leaving and contacting Amazon local for a refund. I asked a few people if they'd ever been there and go the responses were all no. A few people I'd run into on my way knew where it was as they pointed it out to me. Around 5:15 the same men came back around and one knocked very loudly for me and they found me the bathroom code, thank god! So I come back at 5:20 and knock one last time. I left and have not heard from Retta and it is now 5:40. I'll be reaching out to Amazon Local for sure. | 01
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This hotel is in a great location right next to the convention center and is walkable to PNC Park, Heinz Field, downtown bars, etc. \n\nRooms are clean with high ceilings and comfortable beds and pillows. The TVs are vintage mid 90s but who watches that much TV in a hotel room? \n\nThe only negatives are the lack of free breakfast (though they offer coffee in the lobby) and the $22 rate per day for valet parking. Save your money and park at the city garage right down the street which is about $5 or so per day. \n\nThey have a business center you can use to check your email, use the internet, price boarding passes, etc. free right by the front desk. All the staff was friendly too. \n\nI would stay here again in Pittsburgh if I can get a good rate. | 12
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I'd give it ZERO stars if i could. Worst customer service! My husband made an innocent mistake and confused the weekends for our trip back to his home town. We asked that we get the credit and offered to add a night to our stay. The hotel would be out NO money. But these corporate suits refused. So - they've lost a customer - a PLATINUM customer. We've given Marriott so much bloody money over the years, but these greedy suits could care less. A little goodwill would have cost them nothing. Where has good customer service gone????? Truly pathetic. And believe me - theres nothing special abt this hotel. The William Penn, the Doubletree, and several other hotels are FAR FAR FAR superior. Get good rates on Priceline. Heck - i'll even give a shout out to the Renaissance downtown -- it's not owned by the Courtyard jerks. Good luck! Go Steelers! | 01
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When I checked in, the front desk staff was missing. When I checked out, the front desk staff was missing. The valets had to be chased down every single time I needed to park or retrieve the car. When I called a week later regarding the charges on my account, the first call was disconnected. On the second call, I was put on hold for ten minutes before I gave up. On the THIRD call, I asked the clerk to email me a copy of a form, and she informed me that the scanner was down and she would be unable to for several days.\n\nThe pillows were appalling and there was no complimentary breakfast and no refrigerator.\n\nDoes ANYBODY run the show here?? What a disgrace to the Marriott name. | 01
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Literally worst service i've ever received at a hotel. Was using a conference room for multiple days and had to beg snooty staff to come refill waters and clean the room. Also, policies like how much parking costs seem to change from visit to visit. \n\nTo sum up, i cringe thinking i'll ever have to speak to the people at the front desk again. The location is amazing, they have that going for them. \n\nDo not stay here. You will be disappointed. | 01
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This hotel is well located. However the staff, especially Zac don't care a bit if you have elite status or not. The staff is young. The manager nowhere to be seen. No upgrades. Room has high ceiling. So what. Not personal at all strictly business. Restaurant no great shakes. One of three. The better restaurant is the little cafe across the street owned by same owner. Bellhop seen limited times. To get a cab walk to the Westin across the street. Or take a bus. No hello on entering. Not friendly. So why stay here? Not a 4 star. Really a 3 star. Point redemption way too high. Nothing to recommend. Stay at the Westin across the street and kiss the staff there goodbye. Run. Don't walk away. Not even the shuttle goes anywhere useful. \nLinda b august 2013 will never stay again! | 01
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Despite being a Marriott-brand hotel, Courtyard Pittsburgh Downtown's service and room qualities were not up to par with the Marriott standard but still charged Marriott price.\n\nI had a bad impression of this hotel before I even entered. I made a two-night reservation for a business trip, but I was stranded in an airport overnight because of cancelled flights. I called the hotel to explain my situation and asked to change my reservation, but the receptionist was not having it. She was completely unsympathetic to my plight and insisted me to pay for the night that I'm not staying. Eventually, I had to get my project manager to resolve this issue. \n\nBoth the room and the lobby were not spacious, although that's understandable given that the hotel was in downtown. What's not understandable was the creaking floor throughout the hotel floor, which amplified no matter how light my steps were. Good thing that I was not living below night owls, but that would not matter because the AC unit was too loud to get a good sleep anyway. Why would a Marriott hotel have an AC unit that's louder than my grandma's AC unit from the 1980s is completely beyond me.\n\nSeriously reconsider if you decide to live here. Aside from sub-par room and service that are unusually low by the Marriott standard, note that the only available parking nearby will escalate the unjust price that you have to pay to stay in this hotel. | 01
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Do no stay here if you plan to sleep before 2:30 AM. They could not care less that there is a very loud bar directly across the street. If loudness doesn't bother you than this place is fine. | 01
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This courtyard has had the renovation treatment that most are getting around the country. Not every room has a mini fridge yet but they can bring you one if you request. I had a room looking into the courtyard which is nice for sound but weird for having the blinds closed for privacy. | 12
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Great deli. Had a very good Ruben today. Great food and friendly service. I'll definitely be eating here again. | 12
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More \""delis\"" should take a lesson in how to be good from this place. My office is about 2 blocks away from the SSD and has been for about 5 years. That means I've eaten here quite a few times. And honestly, I've never been disappointed. Actually, not living in Pittsburgh anymore, I've yet to find an authentic deli that's this all-around good here in Denver. But don't worry, I'll keep trying.\n\nTheir sandwiches are huge and delicious - high quality (and quantity) meats and cheese. The breads are delicious. The soups are delicious - the stuffed pepper is to die for. I used to find myself stalking the menu for stuffed pepper soup day. Their chili is good. Their salads are good. Lots of folks in my office stalk the menu for taco salad day as well. Do you see a theme here? \n\nIt gets insanely busy at lunch, and there's not much space inside to move around and wait for your order, but it's a small price to pay for deli food that's this good. You should eat here! | 12
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It's just plain good! Whether you like a hot pastrami on rye or a plain ol' turkey sandwich this deli is the real deal! Large portion sizes, free refills on soda, and the friendliest staff around. Daily specials are a bargain and my own personal recommendation...the Reuben and the turkey Rachel are out of this world! | 12
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Pastrami sandwich(hot) was great. Tender and plenty of flavor. The only thing I didn't care for was the $14.50 for the sandwich, can of soda, and bag of chips. | 12
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I religiously order the same thing at both locations and it is excellent each time: the turkey rachael on sourdough instead of rye. The matzo ball soup, while not like mom's, is still very tasty. Fellow diners I have eaten with have ordered the corned beef, the roast beef, and the pastrami and have raved about them all. I highly recommend this authentic deli. | 12
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You'll love this deli! The sandwiches are enormous and full of delicious meats. They're known for their fish, but we didn't have that. The kids had big grilled cheese sandwiches. You MUST get the horseradish cheddar spread - you'll breathe better for days!! Their hours are kinda funky, so check before you head over. | 12
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Yuck I have avoided this Subway like the plague. It's too bad that this location is the most conveniently on the way to my job. \n\nI literally walk past this Subway 5 times a week. Even at 1:15pm it's never packed there for lunch and the reason why is because their sandwiches stink. \n\nWhen I say gross I mean that the standards for food are as low as the standards for cleaning. \n\nThe attitude of the workers here is just pitiful. The don't care about making a good sandwich nor do they care about keeping the place clean. What a wreck. \n\nAs some one who eats at Subway 3 times a week I feel entitled to my opinion, avoid this subway. | 01
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I came here last weekend to see Pittsburgh Ballet Theatre perform The Great Gatsby. The show was wonderful with amazing cherography by John McFall and Lauri Stallings of Atlanta Ballet. What amazed me just as much was the beatuiful theatre the performance was shown in.\n\nBuilt in 1927, the Benedum Center is awe-inspiring and magical. After following strict guidelines, the theatre was restored to its original grandeur in the 1980s. It is one of the most beautiful theatres I have been in. with over 90 chandeliers, and original mirrors and marble in the Grand Lobby.\n\nMy only word of caution, the seats in the upper balconies are extremely tight giving taller people very little leg room. | 12
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a great time!\n\nPROS: \nPLENTY of seating\nan insane variety of shows!\njust a really pretty historic building\n\nCONS:\nParking is poo (bc there isn't any; you've gotta find a spot--I like the garage across from the Renaissance Hotel and then walk a bit)\nA bit old (but that's really part of the charm for me)\n\nI've seen a lot of stuff here as a kid, but as an adult I've seen \nThe Beauty & The Beast (Phenominal) [a few years back]\nand David Grey (which was an awesome show!!) [March 2010]\nPhantom of the Opera - Farewell Tour [September 2010]\n\n\n\n*I checked \""Good for Kids\"" only because they do offer children-centered shows.\nSome shows are also appropriate for kids depending on YOUR kids ;)\nIf you have little ankle-biting heathens, then please don't take 'em and ruin the show for everyone else ;) | 12
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THE place to catch touring Broadway shows | 12
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saw the austrailian pink floyd show 2 times and a doo wop show once. place was built when everyone was 5'5 150 lbs.\ni am 6'3 270 lbs ,so its a toyt squeese for a 2 hour concert. but the sound and just the atmosphere makes me forget my knees are loc ated behind my ears. red carpet on the walls makes me get all giddy. betcha a cat would go ape in a place like this. hope its open forever. | 12
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I recently attended La Traviata here. Great show! The Benedum is a fantastic facility for the arts and a true asset to the Pittsburgh region. The only reason why it is not 5 stars, is they need to update the downstairs, and possibly the upstairs bathrooms. They were a little outdated and lacked the elegance of the rest of the facility. Nevertheless, a very fine theater. | 12
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I always love coming to the Benedum. We attended Wicked on a recent Sunday night. I am always astounded by the beauty of this theater. \n\nHere are a couple interesting facts: The mirrors, marble and woodwork in the Grand Lobby are all original. There are over 90 crystal chandeliers, torchieres and sconces in the theater, all but one are original. The original cost was $3 million back in 1928. Compare that to the 1987 restoration that cost $43 million. \n\nWe had perfect seats, Row AA. How lucky is that? Loved the performance. My first time for Wicked. But just as entertaining is the view of theater. Love it here. So beautiful and so ornate. And while the seats are showing some signs of wear, the good news is the 2,881 seats will be repaired and refurbished to the tune of $450,000.\n\nYou know, it always feels really special here. No matter what event we attend. Looking forward to coming back during the holiday season. | 12
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Saw Phantom when it came through. Grew up seeing Nutcracker every year. JC Superstar was awesome. Beautiful place and Pittsburgh is soooo lucky to have it! | 12
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I love it here! It is like walking into a little piece of history, I could see the upper crusts socializing in here back in the day. \n\nFurs and fedoras, and those long cigarette holders gracing the hallways. This is a gorgeous theater its hard to capture it with pictures because of lighting glares. I have not experienced large playhouses in other cities. \n\nBut my advice is pick a show you love a decent Broadway one, splurge once a year it will make your experience that much more memorable. Spend a little extra for refreshments yes they are expensive but again the experience. \n\nI don't think the upper seats are bad but some on yelp seem to, if it is what you can afford it is still a nice view. And unlike Heinz hall you have a little leg room. There are always a few audience members behaving naughty that was my only complaint. The ushers are helpful and will let you in if you are few minutes late \n\n(Grrr that Pittsburgh parking), speaking of parking I would park at the 9th and Penn garage or the one on liberty and ninth if you can. \n\nI appreciate this theater for its history and modern contributions, I think some individuals do not understand that this kind of history in other American cities has been left to decay. \n\nCue in Detroit, sadly. So props to cultural trust or whomever for keeping this one going.... true Pittsburgh beauty, | 12
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Great theater !!! Absolutely beautiful .. Live the seating ... Seen Book of Mormon here !!! Loved it | 12
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Mom forgot her cane in the coed restroom. Mom went to see Evita. She says the lead performer got a standing ovation. Mom said the people attending the event looked decent but they weren't really dressed up. It was such an older crowd that they came and left in Access SUVs and a school bus. The opera noted that they started in Oakland in someone's living room and the opera has been in Pittsburgh for seventy-five years. Mom said the venue was packed but the last three rows were empty and that's where she sat for her rush ticket. Mom said this place was pleasant because of the calm crowd. When I asked mom how multicultural the crowd was. She said there were a few groups of Chinese people and a few African Anericans, | 12
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This is my first time here and definitely not my last. An absolutely beautiful and historic theater with a pretty bad- chandelier, if I do say so. If you want to experience the best of what this city has to offer, visit the Benedum.\n\nThe bf and I came to see Elf the Musical for our anniversary. I was blown away by the beauty of the Benedum! The ceilings! The lighting! The candied almonds... Ok so I bought those ... I smelled them them minute I walked in. It's part of Buddy the Elf's food groups, so I'm allowed right? Ok ok I'm not here to review the show, I'm supposed to review the Benedum.\n\nThe Benedum has all of the features a classic theater had to offer - cathedral ceilings with the gold leaf and naked babies, massive chandeliers, huge archways, and the feeling that history took place here. So come and visit one of the many shows at the Benedum. \n\nExcuse me while I enjoy my nuts. | 12
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I have seen several shows here over the years. Most recently, I saw wicked, which was amazing!!! The one thing I really have to applaud about the Benedum is that the seats are all pretty good. I am on the shorter side and have never had trouble seeing, no matter where I was seated. | 12
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I've been to the Benedum plenty of times (all for musicals) and I've always had a good experience. Being a fan of the theater, it's always fun to put on some nicer clothes and see a show. \n\nThe theater itself is beautiful. Complete with a huge chandelier and detailed ceiling art, the place itself is a sight to see. The hallways and staircases are a bit old, but it gives it a nice vintage feel to better your theater experience. \n\nOne complaint I do have is the \""lobby\"" area is kind of small making leaving the theater a bit of a hassle. Not to mention, the merchandise and snacks stands are there as well, making everything even more tight. \n\nAlso, just a little tip... Being a college grad paying my student loans, I unfortunately don't have enough money to get front row seats. I usually buy the bargain seats in the back for $10-$20 dollars. What's cool is once the show begins you can move up to seats that aren't occupied. You may pay $10, but end up sitting in a $40 seat. However, be prepared to be a little lost. It's hard to hear what some of the actors are singing due to being way up at the top and not being able to read their lips. I'm sure the sound feedback has a lot to do with it as well. | 12
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A beautiful theater, no doubt. It's absolutely stunning.\n\nSeating however? ARghhh... Can only vouch for the first balcony tier. These have got to be, by far, the most cramped seats I've ever encountered, Boston, MA and NYC included. I get that they will be somewhat confining; but, seriously, I'm 5'5 and my legs were crushed against the seat in front of me. The thought of crossing my legs at any point was merely a thought; it wasn't gonna happen -- no way. \n\nSo, while renovating it never occurred to anyone to arrange seating with a wee bit of space? I mean even airlines have more space (yeah, yeah, by only mere inches, but it counts). \n\nOne plus was the ladies restrooms. There are enough to accommodate and the line went surprisingly fast. \n\nFour stars for the beauty; definitely not for the seats. | 12
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The Benedum Center is home to some of the finest productions currently on tour. I've seen some of these musicals on the Broadway series in the cramped Broadway theaters themselves so it is refreshing to be able to see that same show from a larger venue.\n\nIt is true that if you have seats to the far right or left then you will miss both the scenery and what happens on that side of the stage but that is true with most any theater. I find that if I am unable to get good seats and must sit far away or in the balcony then I bring some \""opera\"" glasses to help me get a close up of the stars and the action.\n\nIn addition to musical theater the Benedum Center offers special performances like the Nutcracker or special singers or groups depending upon the time of the year.\n\nNormally the CLO now has this new gimmick going on where they will take a picture of you for free in front of a show marquee and then post it on Facebook so you can download the image.\n\nIt does have handicapped accessible access as well as free listening devices for the hearing impaired.\n\nThey do have narrow areas for gift shopping as well as for purchasing beverages and snacks on two of the levels along with the basement. On the first tier there are lounge areas where you can just relax before or during intermission. The rest room lines are long but move quickly enough so that you can return to your seat in time for the 2nd act.\n\nThey also offer some VIP packages where you get special \""perks\"" along with better seating for more money. I am taking advantage of one of these perks next year and will update this review to see whether or not my investment was worth it.\n\nSadly however, they don't always inform you of special name entertainment unless you are a donor. I've missed out on a couple of these attractions for that reason. Still the ticket prices are way less than what you'd pay to see the same show on Broadway and I feel it is worth your money. | 12
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I love the Benedum. Really there's not a bad theater in Pittsburgh, but this just has my heart. Recently just saw the Nutcracker, but have seen many a show here. \nPlenty of parking garages in the vicinity so not a far walk once parked downtown. Great restaurants nearby. \nPricing is good, too. I love that they offer discounts to teachers. Yay! They also do student rush tickets, too I believe. \nTrust Arts gets a great selection of shows to come to Pittsburgh so you can see a great Broadway series production in your hometown or if you visit Pittsburgh. And, in that case this is something to do on your visit. \nI sat most recently in the orchestra seat which are nice. I prefer the director's circle above so you don't have to dodge a head in front of you. I did once sit in 4th row orchestra and well, that's pretty damn awesome! \nI will always be back to this theater. | 12
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I've been here twice. Both times, I pulled up and sat waiting at the entrance, and some guy from the shop next door had to run over and notify someone of my presence. The second time I was actually backing out of the driveway to leave and the guy chased me down. \n\nIf you ask to have your wheels cleaned, the attendants use brushes on them. These same brushes are used on the exterior of your car. Car nuts have an adage of \""don't use on your wheels what you use on your paint\"" but we can forgo that for this review. My gripe here is that I ended up with scratches on my wheels. My car isn't anything to write home about so I'm not particularly worried about scratches in my paint, but if you have a newer/nicer car, I would look out for this. \n\nOne thing I like about this place (and a star redeemer) is that your car is hand dried at the end. Going along with that extra star is the fact that the people here are nice and aren't trying to screw you over; the quality of the wash could be better though. \n\nGo here, get the cheap wash, leave with a clean and dry car. | 01
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When you come to this place it really looks like a dump but once you enter you get a really good service depending on how busy they are. I haven't seen a place better in pittsburgh but they scrub your exterior with brushes to get the hard to get off bugs and dirt. The car wash is automated as well and hand dried. I got the platinum service which cleans the inside as well and they did a great job. There were a few things that they missed but when I told them about it they took care of it. When cleaning the car they even cleaned the door hinges area meticulously. I was very happy that Pittsburgh has a decent hand car wash place and good detailing. There is always room for improvement but these guys did a great job. I would definitely go back again. Keep looking at their website for specials they have 3x $16 dollar car washes for $24 sometimes. Great deal. | 12
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A good bar with OK food. \n\nFairly diverse menu, so you dont have to have a burger, etc. | 12
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I have only one thing to say... Garbage Burger. Max and Erma fans know exactly what I'm talking about. When in the burgh go to Max and Erma's for a garbage burger! | 12
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Incredibly slow, worst club I've ever had...hilite was the tortilla soup. That was actually edible. Waiting 40 minutes for a cold club and cup of soup is totally unacceptable. Especially when we were the 2nd table seated of the day. | 01
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Stopped In before a show at Heinz Hall. It was not crowded, but the waiter was almost useless. He did not know the beer list, drinks went unfilled, etc. Plus I was served teriyaki fajitas. That's right, these were the oddest fajitas I have ever been served. The taste was OK, but it is not what I expect fajitas to be. That said, my wife's Reuben and son's fish and chips were OK. Overall it was just OK food served by an incompetent waiter. | 01
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I treated my younger sister and kid brother out to dinner , to recognize their high PSSA scores and over all academic success so far this school year. What can I say the kids just love this place.\n\nFor me the food was terrible. I wouldn't even have cooked this way for an enemy. I got the cabo shrimp salad. This was four tiny dried up shrimp served in a bowl with ice berg lettuce an rotten tomatoes. \n\nThe kiddies had Beatlejuices which is grape juice and Sprit with a gummy worms. They also had Oreo milk shakes which they demolished and said were super yummy. \nEach of them for dinner also had a cheese burger. The burger was juicy and delicious. \n\nI have to comment on th bathrooms. They are in terrible shape. The toilet paper rolls are broken so instead of fixing the toilet paper rolls Max and Erma's just sit the roll of toilet paper on top of the broken toilet roll. I couldn't believe it! | 01
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