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You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | The study has identified design thinking methods that are needed for coming out of the challenges that are faced at the time of innovation . Design thinking can help in moving over the problems that are simple that and can be used for fixing the solution . The design thinking can be the combination of technologies and methodologies that can help in solving problems . This can help in overcoming the problem toward the author and scale of challenges . Design thinking can minimize the negative outcome and risk that can be found during commercial problem of communication .
1 . Identification of problem that can be identified by design thinking
A wide range of challenges that can be used for creativity can be solved by design thinking . For multiple spheres that collide , design thinking can be used to solve the problem . Design thinking is the relationship between society and business . Design thinking , as stated by Johansson - Sköldberg , Woodilla & Çetinkaya ( 2013 ) , can help to solve problems that are easy and can address the solution that is known . Design thinking is not just a tool or procedure that can be used to solve a series of problems.It is a mixture of market methods and methodologies . For other fields , it may alter the context for the techniques and instruments . Design thinking is a job for the thinking and approach to new problems to make human sense . This is a human - suited nest in terms of the size and authority for the challenges . Design thinking begins with the desire for a better state , the need and purpose . Danger is the drawback and has a user - faced negative corner . Risks can be mitigated by recognising potential risks as the consumer takes steps to create a solution that can avoid the risk from occurring . Obstacles can be defined as a blockage that can prevent progress and slow down achievement , as reported by Kolko . The challenges , consequences and unnecessary situations are negative . Bad outcomes can require a solution that can help mitigate the adverse impact of turning the situation from negative to positive . 2 . Use of thinking tool for development of idea for innovation
The communication problem can have a detrimental effect on efficiency , morality , and interdepartmental working relationships . There could be a possible cut in profit from the ongoing contact crisis . Observation is performed to clarify the usability and comprehension within an entity of the effect of environmental change . As described by Seidel , & Fixson ( 2013 ) , the observation analysis can be carried out using techniques and psychology for user research . The canvas of a value proposition is a method consisting of two sides . This design will aid in developing a new value proposition for environment change in organisation . Sketching can be used to catch and then exchange concepts , feelings and ideas . Sketching cat is a visual tool that can be used to reflect the definition and issue of environmental changePersonas are characters that are fictitious that are developed on the basis of various users or organisations interested in organisational environmental change . The solutions may be based on users '
preferred design . Customer journey visualisation serves as a solution for team concepts and prototypes . This method will help to save the cost of redoing the job , as reported by Carlgren , Elmquist , & Rauth ( 2014 ) . This instrument can be used to save companies from the effects of changes in the environment . This design will provide physical and digital support for interaction that customers need and add some more context to the interaction . Innovation in the business model is connected to current and emerging companies that can help create a new value - capturing and value - creating enterprise . Rapid prototyping can be an efficient way of making concepts flexible and ensuring that construction can be adequate due to communication to test the solution to the commercial problem . Empathy is the screening mechanism for the right individuals . Empathy is necessary for communication for the design thinking project , as stated by Carolina ( 2014 ) , which can be easy . Capability fast sheet provided a diagram of the design thinking process that can help to understand the commercial problem created by an organization 's communication . It is necessary to establish a structure to define the steps necessary to identify the commercial problem and to find a solution to the communication - induced commercial problem . The design of a project plan is used to plan and evaluate multiple ways to define challenges and solutions . Question ladder tools can be simple and easy to find the answer to the problem by beginning the question in various ways .
3 . Future steps to launch innovative solution
The leadership that needs to be dedicated to helping management is the cornerstone of the innovation solution . The innovation role can have a strong commitment to clear mandate management , as stated by Dalsgaard ( 2014 ) . Identifying the aim and goal of innovation is the first step in implementing new solutions . The strategic target for innovation that can help determine the next move is focused on a management contract . This will include some sophisticated innovation strategies and a rough guideline strategy . The vision of innovation needs to be established and the contribution of innovation to the organization 's strategy needs to be implemented . The activity of innovation management will assist and provide clarification for levels that have a shared purpose . The area of quest is the role needed for strategic management of innovation . Future issues can be found in the search area that can help find business terms and conditions . This can act as a thematic priority in order to accomplish the creative objectives that can provide orientation . The method of innovation will help to define the area of quest and to evaluate new concepts in the future . The next step is to incorporate an imaginative approach to the collected ideas . The ideas can be used to construct the search area that is defined , as stated by Carlgren , Rauth , & Elmquist ( 2016 ) . There may be several ways of looking for ideas.For methodology that is used for search field ideas , this is essential . For workers , the design finding method can be mounted . Each employee will have the opportunity to send ideas that can be achieved by software for
idea management . The process of innovation can begin with the description of the search field and the field that can be determined . 4 . Design thinking that can be applied to the problem for innovative solution Plan thinking should be used for the development of ideas for creativity . The commercial problem of communication can be solved by the use of design thinking and the use of serious techniques such as observation , sketching and creativity in industry . Observation is the process of observation and growth that can assist in recognising and listening to the clients and finding the communication - related business issue . As Welsh & Dehler ( 2013 ) have stated , Observation is the combination of involvement and observation needed to complete the task . This is necessary for vocalisation of task success and customer interaction . Empathy may help to draw the inference of the revolutionary concept and the theory . In order to reduce business issues created by communications , the data can be used for head and wall to allow starting contacts with customers . The method , toolkit and attitude for innovation that can suit the organization 's technological and digital transformation requires a design framework . As Lammi & Becker ( 2013 ) stated , design thinking can be applied to the series of workshops that can help to come up with new concepts and ideas . The method can be used to understand the creative process that can be applied to design thinking tools and the use of other techniques . 5 . Challenges of implementation of design thinking in organization
For the recurring problems that can cause damage to business , design thinking is used for problem solving . Design thinking includes the involvement and immersion of instruments and processes to be tested . This will help to eliminate and transfer the cloud philtres that can decide the actual problem , as stated by Welsh & Dehler ( 2013 ) . This can be used for problem resolution . Design thinking will have some of the essential problems that can be discovered in the engaging stage.The problem chosen and applied to the process will illustrate the approach that can be applied to the problems and applied to the process . Design can help create an atmosphere that can encourage development , innovation and experimentation . For design thinkers , many principles and thoughts can be presented . People can equate design thinking with physical objects , and a redefined method and protocols can be used for goods .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: The study has identified design thinking methods that are needed for coming out of the challenges that are faced at the time of innovation . Design thinking can help in moving over the problems that are simple that and can be used for fixing the solution . The design thinking can be the combination of technologies and methodologies that can help in solving problems . This can help in overcoming the problem toward the author and scale of challenges . Design thinking can minimize the negative outcome and risk that can be found during commercial problem of communication .
1 . Identification of problem that can be identified by design thinking
A wide range of challenges that can be used for creativity can be solved by design thinking . For multiple spheres that collide , design thinking can be used to solve the problem . Design thinking is the relationship between society and business . Design thinking , as stated by Johansson - Sköldberg , Woodilla & Çetinkaya ( 2013 ) , can help to solve problems that are easy and can address the solution that is known . Design thinking is not just a tool or procedure that can be used to solve a series of problems.It is a mixture of market methods and methodologies . For other fields , it may alter the context for the techniques and instruments . Design thinking is a job for the thinking and approach to new problems to make human sense . This is a human - suited nest in terms of the size and authority for the challenges . Design thinking begins with the desire for a better state , the need and purpose . Danger is the drawback and has a user - faced negative corner . Risks can be mitigated by recognising potential risks as the consumer takes steps to create a solution that can avoid the risk from occurring . Obstacles can be defined as a blockage that can prevent progress and slow down achievement , as reported by Kolko . The challenges , consequences and unnecessary situations are negative . Bad outcomes can require a solution that can help mitigate the adverse impact of turning the situation from negative to positive . 2 . Use of thinking tool for development of idea for innovation
The communication problem can have a detrimental effect on efficiency , morality , and interdepartmental working relationships . There could be a possible cut in profit from the ongoing contact crisis . Observation is performed to clarify the usability and comprehension within an entity of the effect of environmental change . As described by Seidel , & Fixson ( 2013 ) , the observation analysis can be carried out using techniques and psychology for user research . The canvas of a value proposition is a method consisting of two sides . This design will aid in developing a new value proposition for environment change in organisation . Sketching can be used to catch and then exchange concepts , feelings and ideas . Sketching cat is a visual tool that can be used to reflect the definition and issue of environmental changePersonas are characters that are fictitious that are developed on the basis of various users or organisations interested in organisational environmental change . The solutions may be based on users '
preferred design . Customer journey visualisation serves as a solution for team concepts and prototypes . This method will help to save the cost of redoing the job , as reported by Carlgren , Elmquist , & Rauth ( 2014 ) . This instrument can be used to save companies from the effects of changes in the environment . This design will provide physical and digital support for interaction that customers need and add some more context to the interaction . Innovation in the business model is connected to current and emerging companies that can help create a new value - capturing and value - creating enterprise . Rapid prototyping can be an efficient way of making concepts flexible and ensuring that construction can be adequate due to communication to test the solution to the commercial problem . Empathy is the screening mechanism for the right individuals . Empathy is necessary for communication for the design thinking project , as stated by Carolina ( 2014 ) , which can be easy . Capability fast sheet provided a diagram of the design thinking process that can help to understand the commercial problem created by an organization 's communication . It is necessary to establish a structure to define the steps necessary to identify the commercial problem and to find a solution to the communication - induced commercial problem . The design of a project plan is used to plan and evaluate multiple ways to define challenges and solutions . Question ladder tools can be simple and easy to find the answer to the problem by beginning the question in various ways .
3 . Future steps to launch innovative solution
The leadership that needs to be dedicated to helping management is the cornerstone of the innovation solution . The innovation role can have a strong commitment to clear mandate management , as stated by Dalsgaard ( 2014 ) . Identifying the aim and goal of innovation is the first step in implementing new solutions . The strategic target for innovation that can help determine the next move is focused on a management contract . This will include some sophisticated innovation strategies and a rough guideline strategy . The vision of innovation needs to be established and the contribution of innovation to the organization 's strategy needs to be implemented . The activity of innovation management will assist and provide clarification for levels that have a shared purpose . The area of quest is the role needed for strategic management of innovation . Future issues can be found in the search area that can help find business terms and conditions . This can act as a thematic priority in order to accomplish the creative objectives that can provide orientation . The method of innovation will help to define the area of quest and to evaluate new concepts in the future . The next step is to incorporate an imaginative approach to the collected ideas . The ideas can be used to construct the search area that is defined , as stated by Carlgren , Rauth , & Elmquist ( 2016 ) . There may be several ways of looking for ideas.For methodology that is used for search field ideas , this is essential . For workers , the design finding method can be mounted . Each employee will have the opportunity to send ideas that can be achieved by software for
idea management . The process of innovation can begin with the description of the search field and the field that can be determined . 4 . Design thinking that can be applied to the problem for innovative solution Plan thinking should be used for the development of ideas for creativity . The commercial problem of communication can be solved by the use of design thinking and the use of serious techniques such as observation , sketching and creativity in industry . Observation is the process of observation and growth that can assist in recognising and listening to the clients and finding the communication - related business issue . As Welsh & Dehler ( 2013 ) have stated , Observation is the combination of involvement and observation needed to complete the task . This is necessary for vocalisation of task success and customer interaction . Empathy may help to draw the inference of the revolutionary concept and the theory . In order to reduce business issues created by communications , the data can be used for head and wall to allow starting contacts with customers . The method , toolkit and attitude for innovation that can suit the organization 's technological and digital transformation requires a design framework . As Lammi & Becker ( 2013 ) stated , design thinking can be applied to the series of workshops that can help to come up with new concepts and ideas . The method can be used to understand the creative process that can be applied to design thinking tools and the use of other techniques . 5 . Challenges of implementation of design thinking in organization
For the recurring problems that can cause damage to business , design thinking is used for problem solving . Design thinking includes the involvement and immersion of instruments and processes to be tested . This will help to eliminate and transfer the cloud philtres that can decide the actual problem , as stated by Welsh & Dehler ( 2013 ) . This can be used for problem resolution . Design thinking will have some of the essential problems that can be discovered in the engaging stage.The problem chosen and applied to the process will illustrate the approach that can be applied to the problems and applied to the process . Design can help create an atmosphere that can encourage development , innovation and experimentation . For design thinkers , many principles and thoughts can be presented . People can equate design thinking with physical objects , and a redefined method and protocols can be used for goods .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9350 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION – STORYTELLING
Challenge
In Core Industry , one of the biggest challenge for young engineers is that
to get the work done from their experienced subordinates . The subordinates are aged and with years of experience more than our age and they are used to the techniques & methodologies that they started with . On the other hand , the engineers like us , fresh out of college , were exposed to the latest techniques & technologies in the industry which has a better efficiency compared to the older techniques . Also , the experienced people has this mentality that “ Why should I listen to this young guy who has no experience , while I have spent years mastering it ? ” . They refuse to accept the change to stay competitive and are not ready to listen to a engineering graduate with no experience . As a fresher , he / she need to find a solution to bridge this gap .
Selection
Storytelling makes your listener the protagonist of the story . By doing so ,
it makes them feel more valuable and they might recognise their importance . In the stated challenge , I feel that when the experienced people were made to feel important they might let you in and will accept that they need to change to stay competitive .
Application
To start the process , I need to completely analyse and understand the way
these people operate . At first , it is important to gain their trust and to do so , storytelling helps . As we are living in a world of six sigma , the operators need to be efficient and should not waste any time while handling . Often , due to the upgradation in machines they have the fear of losing their jobs and hence they refuse to accept these technologies . As an engineer , the importance of the operators in the company must be made clear to them .
The engineer should start with the market scenario when the operators
started their career with and compare it with the current market scenario . The engineer should do so from the operator ’s perspective and explain it to them . The engineer must explain how they should change to make the company from good to great . The engineer must earn the respect of the operators by working with them and doing their jobs , so that the operator understands the main motive of the engineer and agrees to listen to his commands and they work in a synchronized manner which will in turn benefit the company . The engineer must tell them how their growth will be , if they follow the new techniques and bring profit to the company .
Insights and Approach
After doing this , the operators should have realised their importance and
the need to change to the new changing era . The gap is no more and there would be an effective communication in the hierarchy level . By doing so , we engineers can also learn their experience as they would have more empirical knowledge and combining that with our knowledge , we can do wonders .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION – STORYTELLING
Challenge
In Core Industry , one of the biggest challenge for young engineers is that
to get the work done from their experienced subordinates . The subordinates are aged and with years of experience more than our age and they are used to the techniques & methodologies that they started with . On the other hand , the engineers like us , fresh out of college , were exposed to the latest techniques & technologies in the industry which has a better efficiency compared to the older techniques . Also , the experienced people has this mentality that “ Why should I listen to this young guy who has no experience , while I have spent years mastering it ? ” . They refuse to accept the change to stay competitive and are not ready to listen to a engineering graduate with no experience . As a fresher , he / she need to find a solution to bridge this gap .
Selection
Storytelling makes your listener the protagonist of the story . By doing so ,
it makes them feel more valuable and they might recognise their importance . In the stated challenge , I feel that when the experienced people were made to feel important they might let you in and will accept that they need to change to stay competitive .
Application
To start the process , I need to completely analyse and understand the way
these people operate . At first , it is important to gain their trust and to do so , storytelling helps . As we are living in a world of six sigma , the operators need to be efficient and should not waste any time while handling . Often , due to the upgradation in machines they have the fear of losing their jobs and hence they refuse to accept these technologies . As an engineer , the importance of the operators in the company must be made clear to them .
The engineer should start with the market scenario when the operators
started their career with and compare it with the current market scenario . The engineer should do so from the operator ’s perspective and explain it to them . The engineer must explain how they should change to make the company from good to great . The engineer must earn the respect of the operators by working with them and doing their jobs , so that the operator understands the main motive of the engineer and agrees to listen to his commands and they work in a synchronized manner which will in turn benefit the company . The engineer must tell them how their growth will be , if they follow the new techniques and bring profit to the company .
Insights and Approach
After doing this , the operators should have realised their importance and
the need to change to the new changing era . The gap is no more and there would be an effective communication in the hierarchy level . By doing so , we engineers can also learn their experience as they would have more empirical knowledge and combining that with our knowledge , we can do wonders .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20709 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Visualization Challenge & Selection
Challenge & Selection
The first method I used was the method of visualization , or brainstorming , to achieve a common understanding of a problem areas between a group of investors before attempting to identify and come up with possible solutions towards these challenges . I use this approach so frequent with our customers , who are investors , tenants and occupants wherein I am proactively working to apply technology innovations to streamline our company vision and service delivery . I have used the mechanism “ Putting myself into the customer shoes ” visualization of a problem field with a set of questions or heads - up for discussion to allow a group of stakeholders to learn from each other and exchange their knowledge in the process of defining the scope , constraints , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or prototypes and solutions .
Application
On the other hand , I initiated the process by presenting few slides incorporated with graphical view pertaining to the customer satisfaction rate achieved across the past few months . To develop my concept of putting myself into the customer shoes , I will illustrate multiple examples of real serious during the discussion .
The existing material may be operational or procedural documents , training materials , marketing materials or historical data or analysis . If materials are not available , then I conduct informal interviews with occupants who serve as my main points of contact for this initiative . If appropriate to the situation , I will borrow the concept to “ putting myself into the customer shoes ” from previous research , and discussed in Striving to achieve customer satisfaction by an American author . The template I often start with also has a column on the left to identify our key investors and service providers and a column on the right to identify the external stakeholders , such as Department of Transport , Urban Planning and Municipalities , and other entities that may add constraints for the customer journey .
I will divide our key investors into groups of 5 - 6 participants each representing a different category or area of interest . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem area ? 3 ) What key insights do you have about the relationships between the entities in your problem area ? I give them approximately 35 minutes to collectively discuss the questions and mark up the graphical view . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their white board . As each group reports out , I record similarities in the insights of each group , and then additional overviews that come from the group discussion on an additional copy of the graphical view . Upon completing the session , I segregate the output of each group as an end user product , create a view that combines the shared and new insights from the group discussion , and then design a revised graphical view with curves that incorporates their feedback and proposed enhancement that they agreed to as one team .
Insight & Approach
What I have learned from steering this exercise with multiple groups is that while the graphical view – especially the final one that incorporates their feedback – is important for strengthening their insight of the problem they are working to resolve , the more significant aspect of the activity is the shared insights and shared learning curve that occurs while they are working hand to hand to identify their problem areas . The final graphical view gives the group of investors an assigned focal point for discussion that allows them to share their perspectives and value propositions to develop insights into potential root causes of their problems . While they could create the graphical view from a blank page in a joint manner , starting with the concept ( Putting yourself in the customer shoes ) . They can rapidly determine where they are standing – or if they are missing – and can more effectively gain new insights about relationships between key entities instead of taking time to define them . They can also identify the added value in the problem area , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values accordingly . Since I realized that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a common practice and trend for a series of design thinking functions . Then the revised graphical view that incorporates our combined feedback can serve as a reference tool throughout the rest of their work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Visualization Challenge & Selection
Challenge & Selection
The first method I used was the method of visualization , or brainstorming , to achieve a common understanding of a problem areas between a group of investors before attempting to identify and come up with possible solutions towards these challenges . I use this approach so frequent with our customers , who are investors , tenants and occupants wherein I am proactively working to apply technology innovations to streamline our company vision and service delivery . I have used the mechanism “ Putting myself into the customer shoes ” visualization of a problem field with a set of questions or heads - up for discussion to allow a group of stakeholders to learn from each other and exchange their knowledge in the process of defining the scope , constraints , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or prototypes and solutions .
Application
On the other hand , I initiated the process by presenting few slides incorporated with graphical view pertaining to the customer satisfaction rate achieved across the past few months . To develop my concept of putting myself into the customer shoes , I will illustrate multiple examples of real serious during the discussion .
The existing material may be operational or procedural documents , training materials , marketing materials or historical data or analysis . If materials are not available , then I conduct informal interviews with occupants who serve as my main points of contact for this initiative . If appropriate to the situation , I will borrow the concept to “ putting myself into the customer shoes ” from previous research , and discussed in Striving to achieve customer satisfaction by an American author . The template I often start with also has a column on the left to identify our key investors and service providers and a column on the right to identify the external stakeholders , such as Department of Transport , Urban Planning and Municipalities , and other entities that may add constraints for the customer journey .
I will divide our key investors into groups of 5 - 6 participants each representing a different category or area of interest . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem area ? 3 ) What key insights do you have about the relationships between the entities in your problem area ? I give them approximately 35 minutes to collectively discuss the questions and mark up the graphical view . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their white board . As each group reports out , I record similarities in the insights of each group , and then additional overviews that come from the group discussion on an additional copy of the graphical view . Upon completing the session , I segregate the output of each group as an end user product , create a view that combines the shared and new insights from the group discussion , and then design a revised graphical view with curves that incorporates their feedback and proposed enhancement that they agreed to as one team .
Insight & Approach
What I have learned from steering this exercise with multiple groups is that while the graphical view – especially the final one that incorporates their feedback – is important for strengthening their insight of the problem they are working to resolve , the more significant aspect of the activity is the shared insights and shared learning curve that occurs while they are working hand to hand to identify their problem areas . The final graphical view gives the group of investors an assigned focal point for discussion that allows them to share their perspectives and value propositions to develop insights into potential root causes of their problems . While they could create the graphical view from a blank page in a joint manner , starting with the concept ( Putting yourself in the customer shoes ) . They can rapidly determine where they are standing – or if they are missing – and can more effectively gain new insights about relationships between key entities instead of taking time to define them . They can also identify the added value in the problem area , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values accordingly . Since I realized that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a common practice and trend for a series of design thinking functions . Then the revised graphical view that incorporates our combined feedback can serve as a reference tool throughout the rest of their work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20346 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Storytelling ( Design Tool )
Low Percentage of Graduates Employment – Sanella
Submitted on : 17th April 2020 Submitted by : Om Ahmed Teto
Challenge
I am a staff member in Strategy team at Sanella which is one of the leading federal higher educational institutions in the United Arab Emirates . Part of annual strategic performance measuring is to track certain number of KPIs ( Key Performance Indicators ) and OPIs ( Operational Performance Indicators ) by extracting , calculating , validating and verifying the results achieved along with comprehensive examination to the supporting docs and row data submitted accordingly . It is noticed that the KPI argued of % Graduates Employment in 12 months where Sanella keeps scoring poorly and low ( less than 30 % ) despite all the efforts / plans made is reflecting negatively on the image of the federal institution and damages the reputation of its graduates at the local jobs market . Hence ; it has been decided to uncover the reasons and discover elements behind slow achievement and low rates of graduates ’ employment by considering some elements via conducting the tool of storytelling . Selection
The design thinking tool chosen of DT box is “ Storytelling ” simply because it puts human experience front and center knowing that we ’re dealing with graduates in this example . We lean heavily on this tool to support exploring reasons of low rates of employment among the university ’s graduates . This selection is also meant to deeply utilize emotional connections and to know the audience further . Application
Alumni from the same university was invited to conduct a storytelling session since the storyteller was once in the same position as the graduates concerned which is anticipated to provide refined understanding and deep analysis toward their issues , feelings , thoughts and career setback . During storytelling the level frustration caused by un employment was well discussed to establish two side communications linkage and to create bonding moments with audience . A story about a graduate who spent years at home struggling to find a suitable job was told in an interesting way to have the audience engaged . Additionally ; some questions remained unanswered to build a level of suspense . The clear sequence of event was logical to navigate audience that eventually the Alumni in the story found a job at the private sector although a career at government sector was initially targeted . The ultimate finding was discovering alternative areas for career success and advancement . Moreover ; the audience similarly interacted and presented their moments of tension and pain . The storytelling as a design thinking tool helped all to get the same awareness and understanding of the problem discussed where all looks forward to solving it .
Insight
By applying the tool of storytelling and via involvement / engagement of audience the impact and outcome was significant . The audience came to find that many job contracts at private sectors and banking sectors were declined since graduates believed working at the government sector comes first . This was the main reason of low rate of employment among graduates of Sanella . The pursue / seeking of jobs at only one sector did n’t improve previous results of graduates ’ employment . But the storytelling tool supported shedding light on different career paths to be pursued to minimize unemployment rates . Future wise ; incorporating this design thinking tool to tackle the percentage of graduates ’ contracts offering will be tracked and closely observed to study how well utilized the tool is in a certain timeframe ( 12 months ) . Approach
The tool used here is found suitable to capture direct insight of audience and to provide answers to relevant questions . The design of the tool led to satisfactory solution of a traditional problem . Also , the storytelling in this example made an excellent reflection by transforming the employment strategy to become live , practical , characteristic and personalized . If time allows it other alternative approaches would have been considered as well such as :
• Ethnographic Interviews : because this tool would have given a reality sense , genuine feel of graduates ’ life , career hopes and unarticulated needs . This tool would have also provided deep insights of the issue argued .
• Brainstorming : this tool would have been conducted not on the traditional way . It would contain structured techniques , triggered questions , collaborative ideas , multiple rounds of silent writing ideas that is shared by all to tackle the problem of poor rates in relation to graduates ’ employment .
| EMAIL:
ID_NUM:
NAME_STUDENT: Om Ahmed Teto
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Storytelling ( Design Tool )
Low Percentage of Graduates Employment – Sanella
Submitted on : 17th April 2020 Submitted by : Om Ahmed Teto
Challenge
I am a staff member in Strategy team at Sanella which is one of the leading federal higher educational institutions in the United Arab Emirates . Part of annual strategic performance measuring is to track certain number of KPIs ( Key Performance Indicators ) and OPIs ( Operational Performance Indicators ) by extracting , calculating , validating and verifying the results achieved along with comprehensive examination to the supporting docs and row data submitted accordingly . It is noticed that the KPI argued of % Graduates Employment in 12 months where Sanella keeps scoring poorly and low ( less than 30 % ) despite all the efforts / plans made is reflecting negatively on the image of the federal institution and damages the reputation of its graduates at the local jobs market . Hence ; it has been decided to uncover the reasons and discover elements behind slow achievement and low rates of graduates ’ employment by considering some elements via conducting the tool of storytelling . Selection
The design thinking tool chosen of DT box is “ Storytelling ” simply because it puts human experience front and center knowing that we ’re dealing with graduates in this example . We lean heavily on this tool to support exploring reasons of low rates of employment among the university ’s graduates . This selection is also meant to deeply utilize emotional connections and to know the audience further . Application
Alumni from the same university was invited to conduct a storytelling session since the storyteller was once in the same position as the graduates concerned which is anticipated to provide refined understanding and deep analysis toward their issues , feelings , thoughts and career setback . During storytelling the level frustration caused by un employment was well discussed to establish two side communications linkage and to create bonding moments with audience . A story about a graduate who spent years at home struggling to find a suitable job was told in an interesting way to have the audience engaged . Additionally ; some questions remained unanswered to build a level of suspense . The clear sequence of event was logical to navigate audience that eventually the Alumni in the story found a job at the private sector although a career at government sector was initially targeted . The ultimate finding was discovering alternative areas for career success and advancement . Moreover ; the audience similarly interacted and presented their moments of tension and pain . The storytelling as a design thinking tool helped all to get the same awareness and understanding of the problem discussed where all looks forward to solving it .
Insight
By applying the tool of storytelling and via involvement / engagement of audience the impact and outcome was significant . The audience came to find that many job contracts at private sectors and banking sectors were declined since graduates believed working at the government sector comes first . This was the main reason of low rate of employment among graduates of Sanella . The pursue / seeking of jobs at only one sector did n’t improve previous results of graduates ’ employment . But the storytelling tool supported shedding light on different career paths to be pursued to minimize unemployment rates . Future wise ; incorporating this design thinking tool to tackle the percentage of graduates ’ contracts offering will be tracked and closely observed to study how well utilized the tool is in a certain timeframe ( 12 months ) . Approach
The tool used here is found suitable to capture direct insight of audience and to provide answers to relevant questions . The design of the tool led to satisfactory solution of a traditional problem . Also , the storytelling in this example made an excellent reflection by transforming the employment strategy to become live , practical , characteristic and personalized . If time allows it other alternative approaches would have been considered as well such as :
• Ethnographic Interviews : because this tool would have given a reality sense , genuine feel of graduates ’ life , career hopes and unarticulated needs . This tool would have also provided deep insights of the issue argued .
• Brainstorming : this tool would have been conducted not on the traditional way . It would contain structured techniques , triggered questions , collaborative ideas , multiple rounds of silent writing ideas that is shared by all to tackle the problem of poor rates in relation to graduates ’ employment .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Om Ahmed Teto"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 7676 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Storytelling
Challenge
I am a mathematician . I am going to talk about mathematics . That alone gets many people nervous , and it is my responsibility to assuage their fears , and explain technical concepts in easily understandable terms . A lot of people are not mathematicians , and do not want to have to learn mathematics in order to achieve a task . A good percentage of them have a bias against mathematics , and so I tell stories to at least initially avoid the kind of language that might cause my audience to put up mental shields against the concepts I am trying to communicate . I learn how to read my audience , and how to present the information in such a way that it is understood and accepted . Math is language at its core , and stories can be the most accessible form of language .
Selection
These terms often change with my audience . When I am consulting a visual person , I create a lot of visual diagrams to explain each concept . I label each part individually , then use arrows to show what sends what to where , and use circles to show scope and commonality .
If a person is verbal , I explain it in the simplest terms possible , and relate it as well as I can to the specific fields of knowledge shared by my audience members . People think in relative terms , and storytelling is a great way to take advantage of that .
If an audience is mixed , I use both techniques at the same time , and I make sure to analyze my audience while I am presenting , and adjust to their reactions to make sure they are all able to understand and keep up .
Application
My main example of the success I ’ve had with storytelling is my dissertation defense . I had a mixed audience made up of professors from various fields and businesspeople . Each person had their own field of knowledge , and had a previous understanding of a different part of the subject matter . No one was familiar with all of it , except for me , and it was my responsibility to make sure that they all understood once I was done . I used what I call “ putting just enough salt in the water for the freshwater and saltwater creatures to survive ” , which is to describe it with just the right mix of detail and general storytelling to be able to not only communicate what I had been doing , but why it was significant enough for a Ph.D.
Insight
It was interesting . Each person had their own questions , and their own challenges . I would be patient , listening to each person . I would then make sure everyone understood what was being asked , and I would address it directly , but without using technical language that would make the other professors uncomfortable with aspects they were not familiar with . Professors do not approve of ideas they do not understand , or are not comfortable with . Even when one professor seemed to be looking for an excuse to not like my research , I remained patient , and I eventually settled the matter , and was able to continue . Eventually , I was done , and there were no more questions . I then heard my dissertation chair
say : “ Congratulations ... Dr. Miller . ” I smiled , and I thought to myself : “ They accepted your work , so do n’t say a thing . ” I then left ... to more paperwork required for graduation , but that is another , less interesting story .
Approach
I remember being frustrated at all the process I had to go through to get to that point , beyond simply coming up with an original , useful idea . I had to learn how to work with different kinds of people to achieve a common goal , how to adapt with constantly changing circumstances , and communicate in clear and interesting ways . It was the beginning of my career as a professional mathematician / statistician , and this course has been interesting regarding those aspects of the human element that need to be understood in order to facilitate progress . I ’ve actually used some of this material already in my conversations about other new ideas I ’ve been working on , and I am eager to see what I can really do with this knowledge .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Storytelling
Challenge
I am a mathematician . I am going to talk about mathematics . That alone gets many people nervous , and it is my responsibility to assuage their fears , and explain technical concepts in easily understandable terms . A lot of people are not mathematicians , and do not want to have to learn mathematics in order to achieve a task . A good percentage of them have a bias against mathematics , and so I tell stories to at least initially avoid the kind of language that might cause my audience to put up mental shields against the concepts I am trying to communicate . I learn how to read my audience , and how to present the information in such a way that it is understood and accepted . Math is language at its core , and stories can be the most accessible form of language .
Selection
These terms often change with my audience . When I am consulting a visual person , I create a lot of visual diagrams to explain each concept . I label each part individually , then use arrows to show what sends what to where , and use circles to show scope and commonality .
If a person is verbal , I explain it in the simplest terms possible , and relate it as well as I can to the specific fields of knowledge shared by my audience members . People think in relative terms , and storytelling is a great way to take advantage of that .
If an audience is mixed , I use both techniques at the same time , and I make sure to analyze my audience while I am presenting , and adjust to their reactions to make sure they are all able to understand and keep up .
Application
My main example of the success I ’ve had with storytelling is my dissertation defense . I had a mixed audience made up of professors from various fields and businesspeople . Each person had their own field of knowledge , and had a previous understanding of a different part of the subject matter . No one was familiar with all of it , except for me , and it was my responsibility to make sure that they all understood once I was done . I used what I call “ putting just enough salt in the water for the freshwater and saltwater creatures to survive ” , which is to describe it with just the right mix of detail and general storytelling to be able to not only communicate what I had been doing , but why it was significant enough for a Ph.D.
Insight
It was interesting . Each person had their own questions , and their own challenges . I would be patient , listening to each person . I would then make sure everyone understood what was being asked , and I would address it directly , but without using technical language that would make the other professors uncomfortable with aspects they were not familiar with . Professors do not approve of ideas they do not understand , or are not comfortable with . Even when one professor seemed to be looking for an excuse to not like my research , I remained patient , and I eventually settled the matter , and was able to continue . Eventually , I was done , and there were no more questions . I then heard my dissertation chair
say : “ Congratulations ... Dr. Miller . ” I smiled , and I thought to myself : “ They accepted your work , so do n’t say a thing . ” I then left ... to more paperwork required for graduation , but that is another , less interesting story .
Approach
I remember being frustrated at all the process I had to go through to get to that point , beyond simply coming up with an original , useful idea . I had to learn how to work with different kinds of people to achieve a common goal , how to adapt with constantly changing circumstances , and communicate in clear and interesting ways . It was the beginning of my career as a professional mathematician / statistician , and this course has been interesting regarding those aspects of the human element that need to be understood in order to facilitate progress . I ’ve actually used some of this material already in my conversations about other new ideas I ’ve been working on , and I am eager to see what I can really do with this knowledge .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11994 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Perception - Storytelling
Challenge & Selection –
Storytelling is a great delicate tool that I use whenever there ’s a complex thing to explain or integrate stuffs to fuse into something totally . For example , if a kid is failing to understand a simple algebraic equation or what his science project should be on , then a story would help him to draw few ideas .
Recently in our college , many students were in great deal of depression due to Corona pandemic situation . It ’s been months sitting in house , almost doing nothing and since you can not go out , obviously it becomes inevitable to blindfold boredom . So I approached to teachers and opened a small club where we hold online periodic sessions to levitate our minds to a completely different inter – dimensional space where we look forward to “ stand , run , fall , repeat ” . Sharing our adventures and ordeals helps us not only to elevate one another , but every time we ’re elevating our fellow countrymen , and in turn our country to hear the vast chime of golden future . Sharing often lifts our loneliness & anxiety and sifts our presence to portray beautiful times ahead . Even today who feel discomfort to share , they are trying to bridge essence and meaning . We ascertain our minds , our goals to comprehend the air of independence in the areas they find lacking in their lives .
Application –
Storytelling about self and adventurous stuffs does not only help the narrator , but also the listener to be inspire and adapt to forth coming circumstances . Also it develops a field of view for understanding , respect and appreciation for other cultures . Ultimately , people involving in this activity moulds their personality , builds cognitive skills and become socially aware .
Insight & Approach – Many people would think that storytelling is just for kids , but it is definitely not . It can mould anybody ’s perception towards anything or anybody . When you are in any big industry or in some labeled company , I becomes easier to explain it as if it is a story in the most sophisticated and ample words .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Perception - Storytelling
Challenge & Selection –
Storytelling is a great delicate tool that I use whenever there ’s a complex thing to explain or integrate stuffs to fuse into something totally . For example , if a kid is failing to understand a simple algebraic equation or what his science project should be on , then a story would help him to draw few ideas .
Recently in our college , many students were in great deal of depression due to Corona pandemic situation . It ’s been months sitting in house , almost doing nothing and since you can not go out , obviously it becomes inevitable to blindfold boredom . So I approached to teachers and opened a small club where we hold online periodic sessions to levitate our minds to a completely different inter – dimensional space where we look forward to “ stand , run , fall , repeat ” . Sharing our adventures and ordeals helps us not only to elevate one another , but every time we ’re elevating our fellow countrymen , and in turn our country to hear the vast chime of golden future . Sharing often lifts our loneliness & anxiety and sifts our presence to portray beautiful times ahead . Even today who feel discomfort to share , they are trying to bridge essence and meaning . We ascertain our minds , our goals to comprehend the air of independence in the areas they find lacking in their lives .
Application –
Storytelling about self and adventurous stuffs does not only help the narrator , but also the listener to be inspire and adapt to forth coming circumstances . Also it develops a field of view for understanding , respect and appreciation for other cultures . Ultimately , people involving in this activity moulds their personality , builds cognitive skills and become socially aware .
Insight & Approach – Many people would think that storytelling is just for kids , but it is definitely not . It can mould anybody ’s perception towards anything or anybody . When you are in any big industry or in some labeled company , I becomes easier to explain it as if it is a story in the most sophisticated and ample words .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15436 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind Mapping
Challenge I ’m part of the PMO of my organization ’s and currently our challenge is to define the value proposition of the reconciliation module . This module is in production since long time ago , however during the last year we have found that the customer does n’t understand very well how to use it and the value of use it . We need to find the way to redefine and/or redesign the module and show the customer that they need this module to control the whole flow of their sales . Selection After our research and self - verification , the outcome was to select the mind mapping tool . In a nutshell we consider that it can help us to define the value proposition and redesign the module at all taking in consideration all the information gather from the customers . Application We started with a brainstorming meeting to organize all the information collected by each team member in a visually brain - friendly method as mind mapping suggested . Afterwards we draw in the blackboard a single idea that was represented with text “ Reconciliation ” , then more subsidiary ideas were added around the main idea and related to it by lines . It is important to mention that we ensure the use of a unified hierarchy to represent all the ideas , and in parallel we use different visual elements to organize ideas such as customer logos , icons , etc .
Insight The outcome of the process of apply the mind mapping was a diagram that represent the idea of the reconciliation module needed from the customers point of view , it was slightly different from what we were thinking in the past . The next step is that our team will review this insight and incorporate it into the roadmap , so new releases with the new design are coming . Approach
Thanks to the mind mapping tool , we were able to unblock a redesign required from long time , based on that , we have decided to implement this technique as priority for reviewing any discrepancy between our product and the customer thoughts . From this experience , we consider that mind mapping is one of the efficient method to organize ideas and analyze complex situations through breaking things down into smaller parts . Additionally , it can be used alone or with in collaboration with other design thinking methods which help us in future .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind Mapping
Challenge I ’m part of the PMO of my organization ’s and currently our challenge is to define the value proposition of the reconciliation module . This module is in production since long time ago , however during the last year we have found that the customer does n’t understand very well how to use it and the value of use it . We need to find the way to redefine and/or redesign the module and show the customer that they need this module to control the whole flow of their sales . Selection After our research and self - verification , the outcome was to select the mind mapping tool . In a nutshell we consider that it can help us to define the value proposition and redesign the module at all taking in consideration all the information gather from the customers . Application We started with a brainstorming meeting to organize all the information collected by each team member in a visually brain - friendly method as mind mapping suggested . Afterwards we draw in the blackboard a single idea that was represented with text “ Reconciliation ” , then more subsidiary ideas were added around the main idea and related to it by lines . It is important to mention that we ensure the use of a unified hierarchy to represent all the ideas , and in parallel we use different visual elements to organize ideas such as customer logos , icons , etc .
Insight The outcome of the process of apply the mind mapping was a diagram that represent the idea of the reconciliation module needed from the customers point of view , it was slightly different from what we were thinking in the past . The next step is that our team will review this insight and incorporate it into the roadmap , so new releases with the new design are coming . Approach
Thanks to the mind mapping tool , we were able to unblock a redesign required from long time , based on that , we have decided to implement this technique as priority for reviewing any discrepancy between our product and the customer thoughts . From this experience , we consider that mind mapping is one of the efficient method to organize ideas and analyze complex situations through breaking things down into smaller parts . Additionally , it can be used alone or with in collaboration with other design thinking methods which help us in future .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9510 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for Innovation University of Virginia Darden School of Business Reflection – Mind Mapping Challenge : Connecting time for passengers at airports has always been a topic for optimization by airlines and airports alike . The main idea is to minimize connecting time at airports because this means flights with shortest transit times may get preference on travelers ’ pick list when browsing for air travel itineraries . However , it is a balancing act to minimize the connecting time at airports . There ’s a whole chain of network partners affecting this determined time , such as Air Traffic Management and Airport Operators whose priorities are to ensure safe and economic flight operations . There ’s also the commercial aspect of airlines buying “ landing slot times ” , one - hour time brackets for landing and takeoff . All of this mix and much more complications such as lack of data and data sharing among partners made the Minimum Connecting Time something close to an intuitive judgement . With the advent of Big Data and Cloud technologies , it was decided to give the Connecting Time another go . This time , the challenge was first to determine the “ actual connecting time ” in terminals , predict , based on machine learning , the future connecting time , and then attempt to optimize by looking at all findings to come up with a minimum connecting time . Selection : Mind map was chosen because of its intuitive approach engaging various stakeholders to find data sources and mines to tackle this challenge . One needs to keep in mind that up to that point , such an undertaking was not attempted on this scale , there was always limited bilateral work between airports and airlines , but this was truly a wholistic and global approach . The project team figured out that in order to get the best ideas out of people , they needed to be a same physical space to allow interactions and represent a whole array of sectors , fields of study and expertise – a mosaic of stakeholders ( including avid travelers ) . The workshop participants were grouped in teams to discuss about the potential sources of data and approaches that would help provide insights on solving the challenge . Application : Prior to coming to the point of the mind mapping , the project team investigated the “ what is ” but asking SMEs , passengers , academics ( mathematicians , OR ) , and big data experts . The project team used customer diaries , empathy maps and visualization . The common denominator between all those stakeholders where that they were themselves travelers and ended up sympathizing with this challenge on a personal basis rather than a research problem . The project team then placed all those collected artifacts and data on a white wall and asked the workshop participants to cluster leads that could help unravel the challenge . It was interactive and there was lots of room for discussions and debates , eventually the project team got a whole work cut out for them sorting through the post - it notes and trying to make sense of the solution taking shape . Insight : All previous failed attempts to tackle this challenge on a global scale assumed that airports and airlines needed to share data and this data collection effort was proven to be too much of a hassle . However , the project team along with the workshop participants discovered , that , by using passenger transactional data the data science team could extrapolate the needed information . This data resides in an industry
organization and was virtually untapped . The passenger / flight data along with data from open source platform would make it possible to start a data lake ( collecting , cleansing and storing ) and apply data science techniques to provide prediction . Approach : Mind Mapping is a great way to gain insights , ideas and out - of - the box feedback . I would employ this again thin the future because it gets people talking to each other , brainstorming and challenging their assumptions when they see the big picture and listen to their value chain neighbors . In the example I provided , Mind Mapping worked effectively , however the undertaken scope by the project team was enormous and could have easily been split up to phases or teams . It was a massive global challenge that is still in its infancy stage but is set to revolutionize the experience of travel passengers . Also , it means huge gains for airlines , cost savings for airports and potential reduction in carbon emissions . Mind Map allowed the project team to figure out a back - door to data , bypassing the exhausting data collection effort , therefore it made the work - in - progress to solve this challenge possible .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation University of Virginia Darden School of Business Reflection – Mind Mapping Challenge : Connecting time for passengers at airports has always been a topic for optimization by airlines and airports alike . The main idea is to minimize connecting time at airports because this means flights with shortest transit times may get preference on travelers ’ pick list when browsing for air travel itineraries . However , it is a balancing act to minimize the connecting time at airports . There ’s a whole chain of network partners affecting this determined time , such as Air Traffic Management and Airport Operators whose priorities are to ensure safe and economic flight operations . There ’s also the commercial aspect of airlines buying “ landing slot times ” , one - hour time brackets for landing and takeoff . All of this mix and much more complications such as lack of data and data sharing among partners made the Minimum Connecting Time something close to an intuitive judgement . With the advent of Big Data and Cloud technologies , it was decided to give the Connecting Time another go . This time , the challenge was first to determine the “ actual connecting time ” in terminals , predict , based on machine learning , the future connecting time , and then attempt to optimize by looking at all findings to come up with a minimum connecting time . Selection : Mind map was chosen because of its intuitive approach engaging various stakeholders to find data sources and mines to tackle this challenge . One needs to keep in mind that up to that point , such an undertaking was not attempted on this scale , there was always limited bilateral work between airports and airlines , but this was truly a wholistic and global approach . The project team figured out that in order to get the best ideas out of people , they needed to be a same physical space to allow interactions and represent a whole array of sectors , fields of study and expertise – a mosaic of stakeholders ( including avid travelers ) . The workshop participants were grouped in teams to discuss about the potential sources of data and approaches that would help provide insights on solving the challenge . Application : Prior to coming to the point of the mind mapping , the project team investigated the “ what is ” but asking SMEs , passengers , academics ( mathematicians , OR ) , and big data experts . The project team used customer diaries , empathy maps and visualization . The common denominator between all those stakeholders where that they were themselves travelers and ended up sympathizing with this challenge on a personal basis rather than a research problem . The project team then placed all those collected artifacts and data on a white wall and asked the workshop participants to cluster leads that could help unravel the challenge . It was interactive and there was lots of room for discussions and debates , eventually the project team got a whole work cut out for them sorting through the post - it notes and trying to make sense of the solution taking shape . Insight : All previous failed attempts to tackle this challenge on a global scale assumed that airports and airlines needed to share data and this data collection effort was proven to be too much of a hassle . However , the project team along with the workshop participants discovered , that , by using passenger transactional data the data science team could extrapolate the needed information . This data resides in an industry
organization and was virtually untapped . The passenger / flight data along with data from open source platform would make it possible to start a data lake ( collecting , cleansing and storing ) and apply data science techniques to provide prediction . Approach : Mind Mapping is a great way to gain insights , ideas and out - of - the box feedback . I would employ this again thin the future because it gets people talking to each other , brainstorming and challenging their assumptions when they see the big picture and listen to their value chain neighbors . In the example I provided , Mind Mapping worked effectively , however the undertaken scope by the project team was enormous and could have easily been split up to phases or teams . It was a massive global challenge that is still in its infancy stage but is set to revolutionize the experience of travel passengers . Also , it means huge gains for airlines , cost savings for airports and potential reduction in carbon emissions . Mind Map allowed the project team to figure out a back - door to data , bypassing the exhausting data collection effort , therefore it made the work - in - progress to solve this challenge possible .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17994 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge & Selection My company is coming up with a new travel application , which would require users to track their travel paths and post it up on the application depending on what segment they fall into , this would then be available for the tourists after reviewing . The challenge for us is , this being a new kind of application we can just put in our own assumptions to it which as of now is giving a very biased answer of “ yes ” the customer is going to like our product . We have gathered a good amount of data from a mix group of people who we think are potential users , so I think it would be a good idea to have a learning launch of the application on a small and specific target audience . Learning launch is a very important tool to actually help test out the product you have , with using limited resources but also provides with accurate data and feedback on the product from actual potential customer . This is exactly what we need at this stage , as explained by Mr Georg Celik , ( learning launch tool ) we need to do a lot of experiments with a limited budget to know if the idea is good enough to move forward or do we need to pivot / change the idea and move on . Application What I have planned is to test out the product on a group of travel bloggers & families who travel frequently ( without guided tours ) . I have chosen the following target audience for the learning launch because , travel bloggers love to explore and find new exciting places which they can write about & families usually travel to places which are generally known and do not want to experiment a lot as compared to the bloggers . I will take a sample data from 10 people 5 being travel blogger and 5 being different families , having a small but precise group would help to give a lot of valuable suggestions with data being of good quality and not an overdose of quantity . I would let them use the application on the next trip they take , ( the path would already take would already be set with the help of local bloggers , known relatives in the area ) and would be monitoring their activity through the backend in our office and make observations on their ( Pre - set ) travelling paths , troubles that they face in a new country , was the application user friendly and was the data / instructions provided good enough for them to follow . They would also be giving us a detailed feedback when they come back from the trip . This would help me to identify their specific needs by observing them while using the application . Having a small in - house team of developers and a designer we can easily tweak the idea with the suggestions , but most importantly we would all observe something different from each other which would help in answering questions like- “ What do I not know ? ” and “ why would someone not buy the idea ? ” . The insights we get
from the test users and the feedback would help us to determine the path that we need to take and also to test the product further with another set of potential customer . Insight & approach After going through this course what really helped me to change my thinking and go for the learning launch rather than a full - fledged launch of the application was the module by Mr. Georg Celik about learning launch , it gave me a good insight of what I was doing and what I needed to do in order to try and make my product a success . I have been facing the issue of confirmation bias for quite some time now without even knowing it until going through it in the course , I was actually subconsciously looking for data that was confirming my idea , also the assumptions that I had were seeming biased now that I think of it . In order to make the application or any product a success it is very important to get your data right , knowing how much if the data is needed and what is the quality of the data . I have a lot of data from a wide variety of customer groups that we had taken , after going through this course I realized how important it was to segregate and get precise data from a target group of customers and that having a large amount of data does not mean it ’s a data with quality . Also how important it is to get to know the “ truth ” because that would ultimately decide if you should continue with the idea or change it without wasting more time and resources . After going through this course I would definitely change my approach on how I come up with the ideas and move forward with it keeping in mind what the customer actually wants as compared to what I think they want . I would change my data gathering method and also would specifically target a precise customer group rather than getting data from everywhere , which is what I did previously . Would also follow a proper and systematic order as to how the launch should have been and be prepared for it in a much better way . NOTE- as my application is in the launching phase I can not give out a lot of details about it , sorry if there has been any confusion with regards to understanding the whole concept of the app .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge & Selection My company is coming up with a new travel application , which would require users to track their travel paths and post it up on the application depending on what segment they fall into , this would then be available for the tourists after reviewing . The challenge for us is , this being a new kind of application we can just put in our own assumptions to it which as of now is giving a very biased answer of “ yes ” the customer is going to like our product . We have gathered a good amount of data from a mix group of people who we think are potential users , so I think it would be a good idea to have a learning launch of the application on a small and specific target audience . Learning launch is a very important tool to actually help test out the product you have , with using limited resources but also provides with accurate data and feedback on the product from actual potential customer . This is exactly what we need at this stage , as explained by Mr Georg Celik , ( learning launch tool ) we need to do a lot of experiments with a limited budget to know if the idea is good enough to move forward or do we need to pivot / change the idea and move on . Application What I have planned is to test out the product on a group of travel bloggers & families who travel frequently ( without guided tours ) . I have chosen the following target audience for the learning launch because , travel bloggers love to explore and find new exciting places which they can write about & families usually travel to places which are generally known and do not want to experiment a lot as compared to the bloggers . I will take a sample data from 10 people 5 being travel blogger and 5 being different families , having a small but precise group would help to give a lot of valuable suggestions with data being of good quality and not an overdose of quantity . I would let them use the application on the next trip they take , ( the path would already take would already be set with the help of local bloggers , known relatives in the area ) and would be monitoring their activity through the backend in our office and make observations on their ( Pre - set ) travelling paths , troubles that they face in a new country , was the application user friendly and was the data / instructions provided good enough for them to follow . They would also be giving us a detailed feedback when they come back from the trip . This would help me to identify their specific needs by observing them while using the application . Having a small in - house team of developers and a designer we can easily tweak the idea with the suggestions , but most importantly we would all observe something different from each other which would help in answering questions like- “ What do I not know ? ” and “ why would someone not buy the idea ? ” . The insights we get
from the test users and the feedback would help us to determine the path that we need to take and also to test the product further with another set of potential customer . Insight & approach After going through this course what really helped me to change my thinking and go for the learning launch rather than a full - fledged launch of the application was the module by Mr. Georg Celik about learning launch , it gave me a good insight of what I was doing and what I needed to do in order to try and make my product a success . I have been facing the issue of confirmation bias for quite some time now without even knowing it until going through it in the course , I was actually subconsciously looking for data that was confirming my idea , also the assumptions that I had were seeming biased now that I think of it . In order to make the application or any product a success it is very important to get your data right , knowing how much if the data is needed and what is the quality of the data . I have a lot of data from a wide variety of customer groups that we had taken , after going through this course I realized how important it was to segregate and get precise data from a target group of customers and that having a large amount of data does not mean it ’s a data with quality . Also how important it is to get to know the “ truth ” because that would ultimately decide if you should continue with the idea or change it without wasting more time and resources . After going through this course I would definitely change my approach on how I come up with the ideas and move forward with it keeping in mind what the customer actually wants as compared to what I think they want . I would change my data gathering method and also would specifically target a precise customer group rather than getting data from everywhere , which is what I did previously . Would also follow a proper and systematic order as to how the launch should have been and be prepared for it in a much better way . NOTE- as my application is in the launching phase I can not give out a lot of details about it , sorry if there has been any confusion with regards to understanding the whole concept of the app .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14507 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Learning launch
Challenge A concept for an interactive session where students involve in active participation and become active learners . The concept on with a teacher role as a facilitator rather than a tutor bombarding lecture on the students . A teacher should help the students to learn on themselves . And students are bored when teacher goes on lecturing . Students become passive learners . When students learn on their own on prompt from the teachers , there would be reinforcement and sense of discovery from the students itself . Selection of tool for approach There are many tools to develop , among them mind mapping tool would build knowledge on interaction and enhances active learning on cooperation and collaboration if done in the class room . It would be imagined that a practical session held on experimental mode would prove the tool of mind mapping . The students on categorization to groups and on when each student of that group , given different notes and pictures to paste on the flip chart . The students would get separated on their individual concepts and join with the students of similar concept and discuss among themselves about the pictures given to them . In this case , there were three groups of students . In each group , a carnivorous animal picture , a herbivorous animal picture and an omnivorous were given . When they got separated students having similar examples of animals category got joined . Application Students of similar category went and pasted one after other and pasted in a separate category under the heading categories of animals . So they had three different associations now . They were further prompted to place similar examples under different categories . In this case the students came with more examples to categorize them . Thus they developed associations . Then they were asked to brainstorm to find their categories . Further they were prompted to categorize them under wild animals and domestic animals and further to mammals , reptiles , birds etc .. through associations on brain storming exercises . Insight of discovery of self satisfaction Now the students came with answers . The categories of the students were asked to share knowledge to their individual groups . Each student of that group had a different concept to share . Now one after other they expressed their views on different concepts . So they shared knowledge on collaboration and cooperation . The flip chart now had various associations to see . This is in fact done by students on their own . Thus they enhanced knowledge through active participation . They had more interest to learn things on their own . They felt it has a sense of discovery . Pattern practice for organizing the idea Based on the same pattern practice for example , teachers of English were asked to develop a mind mapping by the students to show associations of words and phrases to sentences and sentences to different types on their function and structure and categorization of clauses on associations based . Generalization of the idea I t was practically believed by the teaching fraternity and administration that mind mapping tool would enhance interactive and active learning on the part of the students .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Learning launch
Challenge A concept for an interactive session where students involve in active participation and become active learners . The concept on with a teacher role as a facilitator rather than a tutor bombarding lecture on the students . A teacher should help the students to learn on themselves . And students are bored when teacher goes on lecturing . Students become passive learners . When students learn on their own on prompt from the teachers , there would be reinforcement and sense of discovery from the students itself . Selection of tool for approach There are many tools to develop , among them mind mapping tool would build knowledge on interaction and enhances active learning on cooperation and collaboration if done in the class room . It would be imagined that a practical session held on experimental mode would prove the tool of mind mapping . The students on categorization to groups and on when each student of that group , given different notes and pictures to paste on the flip chart . The students would get separated on their individual concepts and join with the students of similar concept and discuss among themselves about the pictures given to them . In this case , there were three groups of students . In each group , a carnivorous animal picture , a herbivorous animal picture and an omnivorous were given . When they got separated students having similar examples of animals category got joined . Application Students of similar category went and pasted one after other and pasted in a separate category under the heading categories of animals . So they had three different associations now . They were further prompted to place similar examples under different categories . In this case the students came with more examples to categorize them . Thus they developed associations . Then they were asked to brainstorm to find their categories . Further they were prompted to categorize them under wild animals and domestic animals and further to mammals , reptiles , birds etc .. through associations on brain storming exercises . Insight of discovery of self satisfaction Now the students came with answers . The categories of the students were asked to share knowledge to their individual groups . Each student of that group had a different concept to share . Now one after other they expressed their views on different concepts . So they shared knowledge on collaboration and cooperation . The flip chart now had various associations to see . This is in fact done by students on their own . Thus they enhanced knowledge through active participation . They had more interest to learn things on their own . They felt it has a sense of discovery . Pattern practice for organizing the idea Based on the same pattern practice for example , teachers of English were asked to develop a mind mapping by the students to show associations of words and phrases to sentences and sentences to different types on their function and structure and categorization of clauses on associations based . Generalization of the idea I t was practically believed by the teaching fraternity and administration that mind mapping tool would enhance interactive and active learning on the part of the students .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13055 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example DATA MINING –
Visualization
Challenge & Selection Data mining is very powerful , but it faces many challenges during its implementation . The challenges could be related to performance , data , methods and techniques used etc . The data mining process becomes successful when the challenges or issues are identified correctly and sorted out properly . Data mining normally leads to serious issues in terms of data security , privacy and governance . For example , when a retailer analyzes the purchase details , it reveals information about buying habits and preferences of customers without their permission . Although data mining is still in its infancy , companies in a wide range of industries - including retail , finance , heath care , manufacturing transportation , and aerospace - are already using data mining tools and techniques to take advantage of historical data . By using pattern recognition technologies and statistical and mathematical techniques to sift through warehoused information , data mining helps analysts recognize significant facts , relationships , trends , patterns , exceptions and anomalies that might otherwise go unnoticed . It is difficult to represent the information in an accurate and easy - to - understand way to the end user . The input data and output information being complex , very effective and successful data visualization techniques need to be applied to make it successful . There are many more challenges in data mining in addition to the above specified issues . More challenges get revealed as the actual data mining process starts and the success of data mining lies in overcoming all these challenges Application Data Mining is primarily used today by companies with a strong consumer focus — retail , financial , communication , and marketing organizations , to “ drill down ” into their transactional data and determine pricing , customer preferences and
product positioning , impact on sales , customer satisfaction and corporate profits . With data mining , a retailer can use point - of - sale records of customer purchases to develop products and promotions to appeal to specific customer segments . The final step of knowledge discovery from data is to verify that the patterns produced by the data mining algorithms occur in the wider data set . Not all patterns found by data mining algorithms are necessarily valid . It is common for data mining algorithms to find patterns in the training set which are not present in the general data set . This is called overfitting . To overcome this , the evaluation uses a test set of data on which the data mining algorithm was not trained . The learned patterns are applied to this test set , and the resulting output is compared to the desired output . For example , a data mining algorithm trying to distinguish " spam " from " legitimate " emails would be trained on a training set of sample e - mails . Once trained , the learned patterns would be applied to the test set of e - mails on which it had not been trained . The accuracy of the patterns can then be measured from how many e - mails they correctly classify . Several statistical methods may be used to evaluate the algorithm , such as ROC curves . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a problem and situation on data mining graphs that they can write on directly or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the situation ? 2 ) What would you change about the data mining problems to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight & Approach Businesses which have been slow in adopting the process of data mining are now catching up with the others . Extracting important information through the process of data mining is widely used to make critical business decisions . In the coming decade , we can expect data mining to become as ubiquitous as some of the more prevalent technologies used today . Some of the key data mining trends for the future include
Data mining is used to discover patterns and relationships in the data in order to help make better business decisions . Data mining can help spot sales trends , develop smarter marketing campaigns , and accurately predict customer loyalty . Specific uses of data mining include :
Market segmentation - Identify the common characteristics of customers
who buy the same products from your company .
Customer churn - Predict which customers are likely to leave your company
and go to a competitor .
Fraud detection - Identify which transactions are most likely to be
fraudulent .
Direct marketing - Identify which prospects should be included in a mailing
list to obtain the highest response rate .
Interactive marketing - Predict what each individual accessing a Web site is
most likely interested in seeing .
Market basket analysis - Understand what products or services are
commonly purchased together ; e.g. , beer and diapers .
Trend analysis - Reveal the difference between a typical customer this
month and last .
In the short - term , the results of data mining will be in profitable , if mundane , business related areas . Micro - marketing campaigns will explore new niches . Advertising will target potential customers with new precision .
In the medium term , data mining may be as common and easy to use as e - mail . We may use these tools to find the best airfare to New York , root out a phone number of a long - lost classmate , or find the best prices on lawn mowers .
The long - term prospects are truly exciting . Imagine intelligent agents turned loose on medical research data or on sub - atomic particle data . Computers may reveal new treatments for diseases or new insights into the nature of the universe .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example DATA MINING –
Visualization
Challenge & Selection Data mining is very powerful , but it faces many challenges during its implementation . The challenges could be related to performance , data , methods and techniques used etc . The data mining process becomes successful when the challenges or issues are identified correctly and sorted out properly . Data mining normally leads to serious issues in terms of data security , privacy and governance . For example , when a retailer analyzes the purchase details , it reveals information about buying habits and preferences of customers without their permission . Although data mining is still in its infancy , companies in a wide range of industries - including retail , finance , heath care , manufacturing transportation , and aerospace - are already using data mining tools and techniques to take advantage of historical data . By using pattern recognition technologies and statistical and mathematical techniques to sift through warehoused information , data mining helps analysts recognize significant facts , relationships , trends , patterns , exceptions and anomalies that might otherwise go unnoticed . It is difficult to represent the information in an accurate and easy - to - understand way to the end user . The input data and output information being complex , very effective and successful data visualization techniques need to be applied to make it successful . There are many more challenges in data mining in addition to the above specified issues . More challenges get revealed as the actual data mining process starts and the success of data mining lies in overcoming all these challenges Application Data Mining is primarily used today by companies with a strong consumer focus — retail , financial , communication , and marketing organizations , to “ drill down ” into their transactional data and determine pricing , customer preferences and
product positioning , impact on sales , customer satisfaction and corporate profits . With data mining , a retailer can use point - of - sale records of customer purchases to develop products and promotions to appeal to specific customer segments . The final step of knowledge discovery from data is to verify that the patterns produced by the data mining algorithms occur in the wider data set . Not all patterns found by data mining algorithms are necessarily valid . It is common for data mining algorithms to find patterns in the training set which are not present in the general data set . This is called overfitting . To overcome this , the evaluation uses a test set of data on which the data mining algorithm was not trained . The learned patterns are applied to this test set , and the resulting output is compared to the desired output . For example , a data mining algorithm trying to distinguish " spam " from " legitimate " emails would be trained on a training set of sample e - mails . Once trained , the learned patterns would be applied to the test set of e - mails on which it had not been trained . The accuracy of the patterns can then be measured from how many e - mails they correctly classify . Several statistical methods may be used to evaluate the algorithm , such as ROC curves . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a problem and situation on data mining graphs that they can write on directly or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the situation ? 2 ) What would you change about the data mining problems to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight & Approach Businesses which have been slow in adopting the process of data mining are now catching up with the others . Extracting important information through the process of data mining is widely used to make critical business decisions . In the coming decade , we can expect data mining to become as ubiquitous as some of the more prevalent technologies used today . Some of the key data mining trends for the future include
Data mining is used to discover patterns and relationships in the data in order to help make better business decisions . Data mining can help spot sales trends , develop smarter marketing campaigns , and accurately predict customer loyalty . Specific uses of data mining include :
Market segmentation - Identify the common characteristics of customers
who buy the same products from your company .
Customer churn - Predict which customers are likely to leave your company
and go to a competitor .
Fraud detection - Identify which transactions are most likely to be
fraudulent .
Direct marketing - Identify which prospects should be included in a mailing
list to obtain the highest response rate .
Interactive marketing - Predict what each individual accessing a Web site is
most likely interested in seeing .
Market basket analysis - Understand what products or services are
commonly purchased together ; e.g. , beer and diapers .
Trend analysis - Reveal the difference between a typical customer this
month and last .
In the short - term , the results of data mining will be in profitable , if mundane , business related areas . Micro - marketing campaigns will explore new niches . Advertising will target potential customers with new precision .
In the medium term , data mining may be as common and easy to use as e - mail . We may use these tools to find the best airfare to New York , root out a phone number of a long - lost classmate , or find the best prices on lawn mowers .
The long - term prospects are truly exciting . Imagine intelligent agents turned loose on medical research data or on sub - atomic particle data . Computers may reveal new treatments for diseases or new insights into the nature of the universe .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21065 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | VISUALIZATION REFLECTION
Challenge & Selection As an 8th grade student , I use visualization a lot in my life . In my classes , I strive to not only memorize the information presented but also understand it . In order for me to do this , I use visualization . Some of my peers who struggle constantly ask me for aid in their respective subjects which we share . I wanted to challenge myself to only use the tool of visualization to help them . I selected visualization as we are now studying geometry and it 's very important to learn how to visualize things .
Application The main problems that my peers have with math are fairly simple to solve with visualization . For example , some of them are n't comfortable with the relatively important concept of isometries . In geometry , an isometry is a rigid transformation between metric spaces . Most of my classmates simply try to figure out and isometry by using a formula . However while being sloppy , a formula can give you inaccurate results due to an unforced error . Geometry , however , is the perfect candidate for usage of visualization . What you have to remember while doing simple isometries is that it is usually possible to do without any formula what so ever . One example a 180 rotation transforms from ( x , y ) to ( -x,-y ) . For people who were just barely paying attention in class , this concept is n't one they are likely to remember . So when I was doing homework with a friend and they start asking me for help on an isometry by saying they forgot the formula I switched my approach . In the past , I would simply tell them the formula . This time . I explained to them to visualize the shape than explained how it usually transforms diagonally . After doing this a couple of times I found it to be a lot more helpful for them and I switched my approach . In this scenario , the tool was applied effectively . However , geometry is a very specific domain which visualization works very well . Most other areas of math can not be explained this easily due to the fact they require complex formulas . Geometry worked very well because lots of geometry is a visualization so it is easy to expand that to other areas .
Fernando Soares
Insight and Approach I 've learned lots from this challenge specifically how to explain things to my peers in different ways . Apart from helping my peers , I can also help myself understand more concepts . Not only math but in all my subjects and also in life . Design thinking has really transformed my perspective on problem - solving . Now , when faced with a challenge or a problem I immediately turn to the steps introduced to me in this video . If I were to do this challenge again I would turn to challenge a little more out of the norm to me . Geometry I felt was too easy to get a complete grasp on the concept I. Next time I would turn to a concept out of school and out of my comfort zone . Because I realized how powerful of a tool visualisation is I will use it now in my day to day life .
| EMAIL:
ID_NUM:
NAME_STUDENT: Fernando Soares
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: VISUALIZATION REFLECTION
Challenge & Selection As an 8th grade student , I use visualization a lot in my life . In my classes , I strive to not only memorize the information presented but also understand it . In order for me to do this , I use visualization . Some of my peers who struggle constantly ask me for aid in their respective subjects which we share . I wanted to challenge myself to only use the tool of visualization to help them . I selected visualization as we are now studying geometry and it 's very important to learn how to visualize things .
Application The main problems that my peers have with math are fairly simple to solve with visualization . For example , some of them are n't comfortable with the relatively important concept of isometries . In geometry , an isometry is a rigid transformation between metric spaces . Most of my classmates simply try to figure out and isometry by using a formula . However while being sloppy , a formula can give you inaccurate results due to an unforced error . Geometry , however , is the perfect candidate for usage of visualization . What you have to remember while doing simple isometries is that it is usually possible to do without any formula what so ever . One example a 180 rotation transforms from ( x , y ) to ( -x,-y ) . For people who were just barely paying attention in class , this concept is n't one they are likely to remember . So when I was doing homework with a friend and they start asking me for help on an isometry by saying they forgot the formula I switched my approach . In the past , I would simply tell them the formula . This time . I explained to them to visualize the shape than explained how it usually transforms diagonally . After doing this a couple of times I found it to be a lot more helpful for them and I switched my approach . In this scenario , the tool was applied effectively . However , geometry is a very specific domain which visualization works very well . Most other areas of math can not be explained this easily due to the fact they require complex formulas . Geometry worked very well because lots of geometry is a visualization so it is easy to expand that to other areas .
Fernando Soares
Insight and Approach I 've learned lots from this challenge specifically how to explain things to my peers in different ways . Apart from helping my peers , I can also help myself understand more concepts . Not only math but in all my subjects and also in life . Design thinking has really transformed my perspective on problem - solving . Now , when faced with a challenge or a problem I immediately turn to the steps introduced to me in this video . If I were to do this challenge again I would turn to challenge a little more out of the norm to me . Geometry I felt was too easy to get a complete grasp on the concept I. Next time I would turn to a concept out of school and out of my comfort zone . Because I realized how powerful of a tool visualisation is I will use it now in my day to day life .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Fernando Soares"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 4287 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Assignment
Visualization Challenge & Selection
First tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer .
Application
I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative .
Insight & Approach
What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Assignment
Visualization Challenge & Selection
First tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer .
Application
I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative .
Insight & Approach
What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18652 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection Assignment
1 . Challenge : Describe your challenge , including all relevant information .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) .
4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
5 . Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why .
Challenge and Selection
The challenge I am going to tell you about is related to the development of a virtual reality game that has an educational function and is oriented towards generating environmental awareness . One of the important points to be able to offer the game not only to users in general but also to institutions was to have a good narrative of the why of the game and the purpose of the game .
In other words , the challenge is to tell a story that could establish a link with the user and with the mission of the game itself .
It is important to generate a bond with the story because the games in which virtual reality is part or the generator of those experiences , have special elements that by their characteristics , bring the person closer to the experience , which empowers the user to perform actions that could not be done in another context or in another type of game .
Application
Depending on where in the world you live , environmental problems may be greater or lesser , or to put it better , they may be better understood as a global problem , such as what it really is . Narrating how others experience environmental problems and how they can be helped to face them , not only helps to raise awareness but also makes it much more personal , especially when people are made aware from childhood .
Insight and Approach
Personally , I always tell the story of how living in places with high levels of atmospheric pollution is almost impossible for a person who grew up with clear , clean air . The changes that brings to daily life , and the health problems that entails . Narrating the story helps me to give the game users a greater context , which leads the users to also tell their own stories or their own interpretations of what happens in their places of origin and to understand that the problem is global and that they are not alone in their claim for a greener environment .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection Assignment
1 . Challenge : Describe your challenge , including all relevant information .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) .
4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
5 . Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why .
Challenge and Selection
The challenge I am going to tell you about is related to the development of a virtual reality game that has an educational function and is oriented towards generating environmental awareness . One of the important points to be able to offer the game not only to users in general but also to institutions was to have a good narrative of the why of the game and the purpose of the game .
In other words , the challenge is to tell a story that could establish a link with the user and with the mission of the game itself .
It is important to generate a bond with the story because the games in which virtual reality is part or the generator of those experiences , have special elements that by their characteristics , bring the person closer to the experience , which empowers the user to perform actions that could not be done in another context or in another type of game .
Application
Depending on where in the world you live , environmental problems may be greater or lesser , or to put it better , they may be better understood as a global problem , such as what it really is . Narrating how others experience environmental problems and how they can be helped to face them , not only helps to raise awareness but also makes it much more personal , especially when people are made aware from childhood .
Insight and Approach
Personally , I always tell the story of how living in places with high levels of atmospheric pollution is almost impossible for a person who grew up with clear , clean air . The changes that brings to daily life , and the health problems that entails . Narrating the story helps me to give the game users a greater context , which leads the users to also tell their own stories or their own interpretations of what happens in their places of origin and to understand that the problem is global and that they are not alone in their claim for a greener environment .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14561 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – STORYTELLING
Challenge and Selection
Stories have the power to change our beliefs and behaviors , and they are one of the greatest tools we have for engaging audiences around complex issues . We see stories everywhere . We listen to stories , we tell stories . They are one of humanity ’s universals across cultures .
Well , I am a part of The Stage Play society of my college and Storytelling is all we , Theatre artists do . It is a very crucial part of theatre to deliver the plot , the message and concept of the play to the audience and that could only be achieved by the way we tell the story of that play . This is about the on - stage importance of it but Storytelling is as important off - stage as it is on- stage .
Application
Let me tell you a little story about myself . Two years ago , when I went to college for the first time I wanted to join an extra - curricular activity club or society . I auditioned for The Fashion society , got rejected . Then I auditioned for The Dance society , backed out in the 2nd round as I got demotivated by watching everyone else performing better than me . At last , a friend of mine enforced me to join The Stage Play society with her . As there were no auditions for that , I joined and became a part of that society . To be honest , I had no prior interest in theatre or acting but I just wanted to be a part of something . So , in the beginning , I never went for any workshop or practice session as that place was not of my interest . I never even cared about that place . I just wanted to visit different food corners , cafes , party places , etc around my college . As a result , my seniors did not include me as a part of the Annual Play . In the next semester , I was told by the President of that society that it is mandatory for me to come for practice sessions now as I signed a contract in the beginning to remain a part of that place for at least 1 year and be regular and if I want to leave the society I will have to pay a certain amount .
I swear I wanted to leave that place right away and never wanted to go back as I felt left alone there always , but I could n’t . So , I started attending the practice sessions and helped during the performances as a backstage member . Later on , there was a concert I always wanted to go to and it was on the date when none of my friends were free . As I talked to my friends about it , The President of the society I was a part of heard from somewhere about it and asked me whether I wanted to attend that particular concert with her . I was not comfortable about it , but out of respect I said yes . When we went for that concert , she sat down with me told me about
how that society changed her , how from a nerd she became a post holder of something . We talked for at least 3 hours , enjoyed the concert and went home .
Insight & Approach
Her story was so inspiring and motivating that it I thought about it for days . It had such impact on my mind that when I was asked whether I want to continue that society in the next year , I said yes , surprisingly . I did not even think about it much . And from that day , my graph of growth started going up & up and has n’t come down since , touchwood . I even bagged the best actor award for my performance at a very big university , UVA , India .
This is how storytelling helped me grow and made me a better person .
If you still wonder why storytelling is such an important as a tool , think about Joey ’s “ Backpacking story ” advice to Ross in F.R.I.E.N.D.S. Could that example be anymore perfect ?
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – STORYTELLING
Challenge and Selection
Stories have the power to change our beliefs and behaviors , and they are one of the greatest tools we have for engaging audiences around complex issues . We see stories everywhere . We listen to stories , we tell stories . They are one of humanity ’s universals across cultures .
Well , I am a part of The Stage Play society of my college and Storytelling is all we , Theatre artists do . It is a very crucial part of theatre to deliver the plot , the message and concept of the play to the audience and that could only be achieved by the way we tell the story of that play . This is about the on - stage importance of it but Storytelling is as important off - stage as it is on- stage .
Application
Let me tell you a little story about myself . Two years ago , when I went to college for the first time I wanted to join an extra - curricular activity club or society . I auditioned for The Fashion society , got rejected . Then I auditioned for The Dance society , backed out in the 2nd round as I got demotivated by watching everyone else performing better than me . At last , a friend of mine enforced me to join The Stage Play society with her . As there were no auditions for that , I joined and became a part of that society . To be honest , I had no prior interest in theatre or acting but I just wanted to be a part of something . So , in the beginning , I never went for any workshop or practice session as that place was not of my interest . I never even cared about that place . I just wanted to visit different food corners , cafes , party places , etc around my college . As a result , my seniors did not include me as a part of the Annual Play . In the next semester , I was told by the President of that society that it is mandatory for me to come for practice sessions now as I signed a contract in the beginning to remain a part of that place for at least 1 year and be regular and if I want to leave the society I will have to pay a certain amount .
I swear I wanted to leave that place right away and never wanted to go back as I felt left alone there always , but I could n’t . So , I started attending the practice sessions and helped during the performances as a backstage member . Later on , there was a concert I always wanted to go to and it was on the date when none of my friends were free . As I talked to my friends about it , The President of the society I was a part of heard from somewhere about it and asked me whether I wanted to attend that particular concert with her . I was not comfortable about it , but out of respect I said yes . When we went for that concert , she sat down with me told me about
how that society changed her , how from a nerd she became a post holder of something . We talked for at least 3 hours , enjoyed the concert and went home .
Insight & Approach
Her story was so inspiring and motivating that it I thought about it for days . It had such impact on my mind that when I was asked whether I want to continue that society in the next year , I said yes , surprisingly . I did not even think about it much . And from that day , my graph of growth started going up & up and has n’t come down since , touchwood . I even bagged the best actor award for my performance at a very big university , UVA , India .
This is how storytelling helped me grow and made me a better person .
If you still wonder why storytelling is such an important as a tool , think about Joey ’s “ Backpacking story ” advice to Ross in F.R.I.E.N.D.S. Could that example be anymore perfect ?
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12271 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Challenge & Selection
The first tool I used was the tool of Visualization , to achieve a shared understanding of a problem before attempting to identify and define possible solutions to the specific problem or situation . I am a high school student and I use this approach often with my classmates and teachers . I have used the technique of using only visualization of a problem domain with a set of questions or prompts for discussion to allow everyone in class to learn from each other in the process of defining the answers , solutions , key elements , and relationships between each other while we discuss any theme .
Application
When presented with images , the mind gets the chance to combine senses and create associations between more than one element , generating a correlation between the picture and the information . When it comes to teaching , this means that the more images that are shown to learners , the more they remember . I start this process of visualization mostly in my scholar society , more specificity in my classroom . Paying attention in class is not always easy , and this pandemic , and online classes makes it a lot harder . Personally I find it difficult to take notes and pay attention at the same time , and more if it is through a screen or monitor . So a few weeks ago , I started to only focus on the class and not on what I was writing in my notebook . Obviously the important things I actually write them down , but I tried to get the least distracted from the class , by the tool of visualization .
Insight & Approach
What I have learned from conducting this exercise in my online classes is that by visualizing the content of a lesson or a passage that they are reading , comprehension increases dramatically , and surely since I have discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . It actually helps me a lot to not get distracted so easily and for the future this will help me to be more responsible and ordered .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Challenge & Selection
The first tool I used was the tool of Visualization , to achieve a shared understanding of a problem before attempting to identify and define possible solutions to the specific problem or situation . I am a high school student and I use this approach often with my classmates and teachers . I have used the technique of using only visualization of a problem domain with a set of questions or prompts for discussion to allow everyone in class to learn from each other in the process of defining the answers , solutions , key elements , and relationships between each other while we discuss any theme .
Application
When presented with images , the mind gets the chance to combine senses and create associations between more than one element , generating a correlation between the picture and the information . When it comes to teaching , this means that the more images that are shown to learners , the more they remember . I start this process of visualization mostly in my scholar society , more specificity in my classroom . Paying attention in class is not always easy , and this pandemic , and online classes makes it a lot harder . Personally I find it difficult to take notes and pay attention at the same time , and more if it is through a screen or monitor . So a few weeks ago , I started to only focus on the class and not on what I was writing in my notebook . Obviously the important things I actually write them down , but I tried to get the least distracted from the class , by the tool of visualization .
Insight & Approach
What I have learned from conducting this exercise in my online classes is that by visualizing the content of a lesson or a passage that they are reading , comprehension increases dramatically , and surely since I have discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . It actually helps me a lot to not get distracted so easily and for the future this will help me to be more responsible and ordered .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18266 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Istanbul Mobile Application – Learning Launch Challenge As an automobile industry employee living in Istanbul where has many transportation issues to be improved or solved , I was a team member for providing mobile apps for city ’s Dolmuş System . Dolmuş is a microtransit solution created by the city itself as a self - improvisation decades ago . Those are public minibuses operates in pre - designated and planned routes , leaves the station when it is full . The full price is equal to a taxi price yet it is divided into 8 as the vehicle has 8 passengers . It is faster and more comfortable than other public transportation solutions . As the vehicle starts travelling when it is full , there is no chance to get in the vehicle in case you are not on the departing station , especially for long routes . We thought creating a mobile app would help people to make reservations , embrace the utilization of Dolmuş , and dispose the obligation to go to the departing station by making a seat reservation and pre - payment . Selection We have conducted very intensive design thinking activities which ended nowhere as we received multiple and various information that contradicts each other . Thus , we have created a clickable prototype and provide social media and personal advertisements on the stations . Learning Launch then commenced as a step . Application Our learning launch was to identify the potential customers that do not use Dolmuş as the vehicles departs with no empty seats . Those potential passengers are the dwellers living at mid - roads , thus unable to utilize the Dolmuş vehicles unless they arrive at the first station . Thus , team prioritized the longest routes that has no passenger circulation on the road . Those routes also are expensive ones , and drivers do not want to risk any rooms on the vehicle . We organized the drivers to reserve seats for the applications made via clickable prototype application . Apart from the application , every step was manual and human driven , as we were looking for the customer demand and operability before creating expensive complete mobile application . Surprisingly there were not even one demand for the seat reservation via mobile application . To be honest , we were close to be confirmation bias in case there would be little sign of customer demand . Actually , before the learning launch , we asked the dwellers of target areas if they had problems with Dolmuş usages or would they open for alternative ways of public transportation via mobile apps ? We somehow interpreted the key parts of the application to the persons we thought to be right customer . Thus , we set a minimum number , a percentage of the people we talked to , because we needed a big enough sample of data and we needed the right quality of data . Personally , we still think we had right quality of data but , we could not distinguish behavior and attitude deferral . Insight The outcomes were a bit different from what we had expected . Despite , Customers are tend to utilize mobile apps and made online reservations for ride hailing applications such as Uber and Bitaksi , the demand for public transportation reservation was not that obvious . Furthermore , we kept customer interviews , and found out that the target customers call the Dolmuş station and made empty seats if they really desire to get on the Dolmuş . There was somehow an improvisation and our solution did not add enough value to change the business model . We avoided big investments by failing fast and saved our resources and kept studying for the mobility solutions .
Approach Team conducted two trials as Learning Launch and no customer demand reflected as an outcome . Team maintained customer interviews and observations during the launches . The approach intended to measure the possibility of attitude to utilize mobile application for Dolmuş travels via clickable prototypes only . We did not put the idea into trash can as the timing would not be sufficient for the model .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Istanbul Mobile Application – Learning Launch Challenge As an automobile industry employee living in Istanbul where has many transportation issues to be improved or solved , I was a team member for providing mobile apps for city ’s Dolmuş System . Dolmuş is a microtransit solution created by the city itself as a self - improvisation decades ago . Those are public minibuses operates in pre - designated and planned routes , leaves the station when it is full . The full price is equal to a taxi price yet it is divided into 8 as the vehicle has 8 passengers . It is faster and more comfortable than other public transportation solutions . As the vehicle starts travelling when it is full , there is no chance to get in the vehicle in case you are not on the departing station , especially for long routes . We thought creating a mobile app would help people to make reservations , embrace the utilization of Dolmuş , and dispose the obligation to go to the departing station by making a seat reservation and pre - payment . Selection We have conducted very intensive design thinking activities which ended nowhere as we received multiple and various information that contradicts each other . Thus , we have created a clickable prototype and provide social media and personal advertisements on the stations . Learning Launch then commenced as a step . Application Our learning launch was to identify the potential customers that do not use Dolmuş as the vehicles departs with no empty seats . Those potential passengers are the dwellers living at mid - roads , thus unable to utilize the Dolmuş vehicles unless they arrive at the first station . Thus , team prioritized the longest routes that has no passenger circulation on the road . Those routes also are expensive ones , and drivers do not want to risk any rooms on the vehicle . We organized the drivers to reserve seats for the applications made via clickable prototype application . Apart from the application , every step was manual and human driven , as we were looking for the customer demand and operability before creating expensive complete mobile application . Surprisingly there were not even one demand for the seat reservation via mobile application . To be honest , we were close to be confirmation bias in case there would be little sign of customer demand . Actually , before the learning launch , we asked the dwellers of target areas if they had problems with Dolmuş usages or would they open for alternative ways of public transportation via mobile apps ? We somehow interpreted the key parts of the application to the persons we thought to be right customer . Thus , we set a minimum number , a percentage of the people we talked to , because we needed a big enough sample of data and we needed the right quality of data . Personally , we still think we had right quality of data but , we could not distinguish behavior and attitude deferral . Insight The outcomes were a bit different from what we had expected . Despite , Customers are tend to utilize mobile apps and made online reservations for ride hailing applications such as Uber and Bitaksi , the demand for public transportation reservation was not that obvious . Furthermore , we kept customer interviews , and found out that the target customers call the Dolmuş station and made empty seats if they really desire to get on the Dolmuş . There was somehow an improvisation and our solution did not add enough value to change the business model . We avoided big investments by failing fast and saved our resources and kept studying for the mobility solutions .
Approach Team conducted two trials as Learning Launch and no customer demand reflected as an outcome . Team maintained customer interviews and observations during the launches . The approach intended to measure the possibility of attitude to utilize mobile application for Dolmuş travels via clickable prototypes only . We did not put the idea into trash can as the timing would not be sufficient for the model .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10007 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Visualization tool
Challenge Last year I took a Design Thinking workshop which concluded with a final assignment for the workshop . The challenge for the respective assignment was to design a digital product that would improve the navigation experience in shopping malls . We paired up in teams of 4 people and started our challenge by outlining our process : empathize ( research ) - define - ideate - prototype - test . We also picked out one shopping mall in which to concentrate our research and design efforts . The shopping mall we picked is the second largest shopping mall in my country , and , as you can imagine , and as we , ourselves , have discovered through our research , there are a lot of friction points in the customer 's experience , related to navigation and not only . I will address these further in this paper . Selection Even though we used all the tools described in this course for our challenge , for the purposes of this assignment I will detail the Visualization tool . I chose to talk about this tool because , in my opinion , it was the tool that delivered the most powerful insights during our research and define phases , and , of course , it played the main role in the idea generation phase . Working in a team of 4 people , we sometimes had different opinions or understandings of the different concepts that arose during our project . The Visualization tool helped us gain a common understanding of these concepts and align our views . I think that this is one of the biggest strengths of visualization - it helps the team share a common understanding . This is widely discussed in Tim Brown 's Change by Design book , which I recommend to you all . Application As I said before , we used the Visualization tool in different phases of our Design Thinking process . In the research phase , we used a " research wall " - an empty wall on which we collected sticky notes with thoughts , photographs of people in shopping malls , print screens of apps that help facilitate navigation in shopping malls , insights from people we interviewed and so on . We collected all this data on our research wall and began categorizing it in what we called an " affinity diagram " . This approach helped us build connections between different findings and understand the bigger picture . We also drew experience maps to better understand what a customer 's experience is when navigating a shopping mall , build a clear view of his / her pain points and discover friction points in the shopping mall experience . In the define phase , we used visualization to build our personas ( fictional people that represent potential users of your service or product ) . Building our personas helped us stay on track during the later phases in the design process . Whenever we faced concerns , we would return to our personas to remind ourselves what our users ' goals and frustrations are , what their personalities are like and how we can build our product in a way that would best improve their lives and fulfill their needs .
In the idea generation phase , we used visualization by drawing some storyboards in which we imagined how a product could improve our user 's lives . Storyboards are simple drawings of people performing different activities . By drawing these storyboards , we began understanding in which direction we should take our product . And of course we used a lot of visualization in the prototype phase - we drew simple sketches to illustrate our app idea . Also , by drawing an actual prototype of our product , we were able to test this prototype with real users and gain feedback and insights from them . Insights and approach The visualization tools I talked about in the previous paragraphs helped us gain a lot of insights from our user and build connections between the problems we discovered , in order to gain an understanding of a more complex problem . Even though at the beginning , our challenge was to improve the navigation experience in shopping malls , we discovered that the navigation problem was linked to a lot of other problems . For example , we discovered that a lot of the customers of the shopping mall were mothers with babies - who were using the baby stroller . For these customers , a simple app that would tell them how to get from point A to point B would n't have been enough . They had to know if the path they were taking was stroller accessible and if there were any mother - baby rooms on their way . Another important insight we discovered was that a lot of mall customers never really did any shopping in shopping malls - they did all their shopping online . We dug deeper into this situation and discovered that they preferred online shopping because , in shopping malls , they never knew which shops would fit their budget and which shops to visit if they were looking for a certain item . Having discovered all these great insights , we were able to design a digital product that not only improved the navigation experience , but also helped mall customers find out in which stores they could find the product they were looking for , if those stores fit their budget , how to get to those stores in the quickest and most accessible manner for them . Without using visualization , we would have never seen a connection between these insights and our product would have only delivered a solution for navigation , without taking into consideration all of the other issues we discovered . We ended up improving not only the customer 's experience , but also addressing the business goals of the shopping mall . And without using visualization to draw a prototype of our product , we would n't have been able to test it with real users . We were able to improve our product after every round of user testing , based on feedback and insights from the users . After this experience , I have been using visualization to deal with all kinds of challenges , related or not to design . I do think of myself as a visual thinker - I am way better with images than with words - so every time I am faced with a complex issue , I gather sticky notes , pictures , diagrams , maps and all kinds of visual artifacts to help me break the issue in smaller chunks , build connections and open up my mind for possible solutions that can bring innovation .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Visualization tool
Challenge Last year I took a Design Thinking workshop which concluded with a final assignment for the workshop . The challenge for the respective assignment was to design a digital product that would improve the navigation experience in shopping malls . We paired up in teams of 4 people and started our challenge by outlining our process : empathize ( research ) - define - ideate - prototype - test . We also picked out one shopping mall in which to concentrate our research and design efforts . The shopping mall we picked is the second largest shopping mall in my country , and , as you can imagine , and as we , ourselves , have discovered through our research , there are a lot of friction points in the customer 's experience , related to navigation and not only . I will address these further in this paper . Selection Even though we used all the tools described in this course for our challenge , for the purposes of this assignment I will detail the Visualization tool . I chose to talk about this tool because , in my opinion , it was the tool that delivered the most powerful insights during our research and define phases , and , of course , it played the main role in the idea generation phase . Working in a team of 4 people , we sometimes had different opinions or understandings of the different concepts that arose during our project . The Visualization tool helped us gain a common understanding of these concepts and align our views . I think that this is one of the biggest strengths of visualization - it helps the team share a common understanding . This is widely discussed in Tim Brown 's Change by Design book , which I recommend to you all . Application As I said before , we used the Visualization tool in different phases of our Design Thinking process . In the research phase , we used a " research wall " - an empty wall on which we collected sticky notes with thoughts , photographs of people in shopping malls , print screens of apps that help facilitate navigation in shopping malls , insights from people we interviewed and so on . We collected all this data on our research wall and began categorizing it in what we called an " affinity diagram " . This approach helped us build connections between different findings and understand the bigger picture . We also drew experience maps to better understand what a customer 's experience is when navigating a shopping mall , build a clear view of his / her pain points and discover friction points in the shopping mall experience . In the define phase , we used visualization to build our personas ( fictional people that represent potential users of your service or product ) . Building our personas helped us stay on track during the later phases in the design process . Whenever we faced concerns , we would return to our personas to remind ourselves what our users ' goals and frustrations are , what their personalities are like and how we can build our product in a way that would best improve their lives and fulfill their needs .
In the idea generation phase , we used visualization by drawing some storyboards in which we imagined how a product could improve our user 's lives . Storyboards are simple drawings of people performing different activities . By drawing these storyboards , we began understanding in which direction we should take our product . And of course we used a lot of visualization in the prototype phase - we drew simple sketches to illustrate our app idea . Also , by drawing an actual prototype of our product , we were able to test this prototype with real users and gain feedback and insights from them . Insights and approach The visualization tools I talked about in the previous paragraphs helped us gain a lot of insights from our user and build connections between the problems we discovered , in order to gain an understanding of a more complex problem . Even though at the beginning , our challenge was to improve the navigation experience in shopping malls , we discovered that the navigation problem was linked to a lot of other problems . For example , we discovered that a lot of the customers of the shopping mall were mothers with babies - who were using the baby stroller . For these customers , a simple app that would tell them how to get from point A to point B would n't have been enough . They had to know if the path they were taking was stroller accessible and if there were any mother - baby rooms on their way . Another important insight we discovered was that a lot of mall customers never really did any shopping in shopping malls - they did all their shopping online . We dug deeper into this situation and discovered that they preferred online shopping because , in shopping malls , they never knew which shops would fit their budget and which shops to visit if they were looking for a certain item . Having discovered all these great insights , we were able to design a digital product that not only improved the navigation experience , but also helped mall customers find out in which stores they could find the product they were looking for , if those stores fit their budget , how to get to those stores in the quickest and most accessible manner for them . Without using visualization , we would have never seen a connection between these insights and our product would have only delivered a solution for navigation , without taking into consideration all of the other issues we discovered . We ended up improving not only the customer 's experience , but also addressing the business goals of the shopping mall . And without using visualization to draw a prototype of our product , we would n't have been able to test it with real users . We were able to improve our product after every round of user testing , based on feedback and insights from the users . After this experience , I have been using visualization to deal with all kinds of challenges , related or not to design . I do think of myself as a visual thinker - I am way better with images than with words - so every time I am faced with a complex issue , I gather sticky notes , pictures , diagrams , maps and all kinds of visual artifacts to help me break the issue in smaller chunks , build connections and open up my mind for possible solutions that can bring innovation .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19657 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection Mind Mapping
Idea generation for a Restaurant Business
Challenge
We are planning to start a family business near a recently opened university campus . The university , when fully functional will be housing around 2500 students , professors , teaching staff and their families . From among a host of business opportunities surrounding the university , we were looking for an idea which involved lower capital investment . After a few discussions with family members and colleagues , we selected three business ideas to choose from ; they are Student Housing , Restaurant business and Coaching Institution . Considering the initial capital investment involved ; we have taken up the restaurant business for implementation .
From among many type of restaurant ideas like breakfast serving , QSR ( quick service
restaurant ) , fast food , fine dine , family restaurant , barbeque etc . our challenge was to select the one which would be feasible for implementation , iterate if required , scale up if the concept becomes success or switch to a different restaurant model in case of failure .
Selection For our challenge we selected the tool called Mind Mapping , which facilitates search for patterns , themes and insights in a large quantity of data we collected during our exploration of what is , the current reality . The goal is to establish criteria for the what - if idea generation phase .
For our type of restaurant idea generation we needed to find the food preferences of
customers , their paying capacity , preferred cuisine , and what they felt about the other eateries located in and around the university campus etc . We believed that , like the MeYou Health case study , different personas would emerge with differing requirements and we needed to cater differently to each .
Application
Before we set out to conduct ethnographic interview of our potential customers we needed to determine who we would study , where we would find them , and what questions we might ask them . As our restaurant business would be centered on the university , our target was students , professors , teaching staff and their families . We resorted to conversation type of interview instead of prepared questionnaire . One of our goals was to bring out unarticulated needs of the customers .
We interviewed around 30 students and 15 teaching staffs , visited the student ’s canteen ,
went to the other local eateries , and tasted the food ourselves . We felt that we needed to ask different questions to the students and different questions to the teaching staff community . For the students , our conversations were mainly around their social background . In India , the social backgrounds are varied from state to state and highly influence an individual ’s life . We asked the students questions like , from the states they belong , family background , educational background , reason for them to join the university , their future aspirations , their college class timings etc .
Then the other conversations were around their food preferences , what they felt about their college canteen food etc . As for the teaching staff community we asked direct questions on their expectations from our restaurant .
Insight From the initial round of interviews conducted , we observed some distinctive differences between the student ’s and the teaching staff community ’s expectations from our restaurant , as we had learned from the MeYou Health case study , that different personas would emerge . Some of the insights gained are tabulated below : Question Student community
response
Professors , Staff and Family
response
Insight gained
Type of restaurant preferred
Lunch providing restaurant Barbeque
Lunch and dinner Providing restaurant , fine dine restaurant , Barbeque
Lunch providing restaurant and Barbeque are in demand
Cuisine Bengali cuisine Bengali cuisine Bengali cuisine is preferred by both
Restaurant timing From 12 pm to 4 pm From 11 am to 3 pm 11 am to 4 pm timing will suite both
Traveling from their residence to restaurant
During Exam periods , rain and summer they do n’t want to commute
No such preference Home delivery of ordered food for students during such periods
Price Preference for Lower price Willing to pay higher price too Lower priced menu items
Payment Options once in a month payment No such preference Flexible payment options for student community
We observed that Lunch is preferable by both , Bengali cuisine is in demand . Especially the student community craves for home food . We resorted to co creation for selection of the menu items . One of the unarticulated need of the student ’s which surfaced was that during the exams , during summer under hot sun , and during rain they do not want to commute from their residence to the restaurant . This gave us an idea on home delivery of food during such events . Approach With the insight gained from applying the mind mapping tool , we have selected the “ lunch only ” restaurant model for implementation in the initial stage . For start , we will be focusing on the Bengali cuisine which is in high demand in the locality and focus on low priced menu items . We are planning to start with a small number of lunches served , catering to the preference of mainly the student community . For ordering , payment and home delivery , we are planning to create an exclusive mobile app .
With the “ Lunch only ” restaurant idea selected , we are ready to see what works . We will
use Learning launch tool to test our model in the real world scenario . The purpose is to learn , improve and iterate . If our idea succeeds , we will scale it up , add more varieties in the menu , add barbeque etc . and expand to carter to the larger customer base .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection Mind Mapping
Idea generation for a Restaurant Business
Challenge
We are planning to start a family business near a recently opened university campus . The university , when fully functional will be housing around 2500 students , professors , teaching staff and their families . From among a host of business opportunities surrounding the university , we were looking for an idea which involved lower capital investment . After a few discussions with family members and colleagues , we selected three business ideas to choose from ; they are Student Housing , Restaurant business and Coaching Institution . Considering the initial capital investment involved ; we have taken up the restaurant business for implementation .
From among many type of restaurant ideas like breakfast serving , QSR ( quick service
restaurant ) , fast food , fine dine , family restaurant , barbeque etc . our challenge was to select the one which would be feasible for implementation , iterate if required , scale up if the concept becomes success or switch to a different restaurant model in case of failure .
Selection For our challenge we selected the tool called Mind Mapping , which facilitates search for patterns , themes and insights in a large quantity of data we collected during our exploration of what is , the current reality . The goal is to establish criteria for the what - if idea generation phase .
For our type of restaurant idea generation we needed to find the food preferences of
customers , their paying capacity , preferred cuisine , and what they felt about the other eateries located in and around the university campus etc . We believed that , like the MeYou Health case study , different personas would emerge with differing requirements and we needed to cater differently to each .
Application
Before we set out to conduct ethnographic interview of our potential customers we needed to determine who we would study , where we would find them , and what questions we might ask them . As our restaurant business would be centered on the university , our target was students , professors , teaching staff and their families . We resorted to conversation type of interview instead of prepared questionnaire . One of our goals was to bring out unarticulated needs of the customers .
We interviewed around 30 students and 15 teaching staffs , visited the student ’s canteen ,
went to the other local eateries , and tasted the food ourselves . We felt that we needed to ask different questions to the students and different questions to the teaching staff community . For the students , our conversations were mainly around their social background . In India , the social backgrounds are varied from state to state and highly influence an individual ’s life . We asked the students questions like , from the states they belong , family background , educational background , reason for them to join the university , their future aspirations , their college class timings etc .
Then the other conversations were around their food preferences , what they felt about their college canteen food etc . As for the teaching staff community we asked direct questions on their expectations from our restaurant .
Insight From the initial round of interviews conducted , we observed some distinctive differences between the student ’s and the teaching staff community ’s expectations from our restaurant , as we had learned from the MeYou Health case study , that different personas would emerge . Some of the insights gained are tabulated below : Question Student community
response
Professors , Staff and Family
response
Insight gained
Type of restaurant preferred
Lunch providing restaurant Barbeque
Lunch and dinner Providing restaurant , fine dine restaurant , Barbeque
Lunch providing restaurant and Barbeque are in demand
Cuisine Bengali cuisine Bengali cuisine Bengali cuisine is preferred by both
Restaurant timing From 12 pm to 4 pm From 11 am to 3 pm 11 am to 4 pm timing will suite both
Traveling from their residence to restaurant
During Exam periods , rain and summer they do n’t want to commute
No such preference Home delivery of ordered food for students during such periods
Price Preference for Lower price Willing to pay higher price too Lower priced menu items
Payment Options once in a month payment No such preference Flexible payment options for student community
We observed that Lunch is preferable by both , Bengali cuisine is in demand . Especially the student community craves for home food . We resorted to co creation for selection of the menu items . One of the unarticulated need of the student ’s which surfaced was that during the exams , during summer under hot sun , and during rain they do not want to commute from their residence to the restaurant . This gave us an idea on home delivery of food during such events . Approach With the insight gained from applying the mind mapping tool , we have selected the “ lunch only ” restaurant model for implementation in the initial stage . For start , we will be focusing on the Bengali cuisine which is in high demand in the locality and focus on low priced menu items . We are planning to start with a small number of lunches served , catering to the preference of mainly the student community . For ordering , payment and home delivery , we are planning to create an exclusive mobile app .
With the “ Lunch only ” restaurant idea selected , we are ready to see what works . We will
use Learning launch tool to test our model in the real world scenario . The purpose is to learn , improve and iterate . If our idea succeeds , we will scale it up , add more varieties in the menu , add barbeque etc . and expand to carter to the larger customer base .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22594 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection Mind Mapping
Challenge
I ’m a Design Consultant in an organisation . The challenge was to search the opportunities where the client ( A Leading Train Manufacturer ) can make the biggest impact in the industry by innovation using latest technologies . These days , passengers have many options to commute , which are very easily available , they can call the cab anytime , anywhere . Nowadays , somehow passenger are not very inclined to choose trains as a daily transport . How can we make trains smarter and user friendly .
Selection
I chose Mind mapping tool taught by Lisa Garza . Mind mapping tool is a quickest way to gather more ideas . It can give you more ideas connecting to main central topic . These ideas and relationships become very effective points can become insights to find the scope . It is also know as creative , intuitive and innovative design thinking tool .
Application
I found a big hall having the capacity to sit around 10 people with a large whiteboard . I conducted this session with stakeholders and a group of different passengers . We wanted to capture the mind of the passengers . I distributed a bold pen and different colors of sticky notes to the participant . I started the process by asking a brief introduction about themselves ( each participant one by one ) , so that everybody knows each other a bit about what they do . Then I rephrased the topic in front of them again , although they already had the idea what is the topic and we are going to do . Then I wrote the main topic on center of white board . Then I broke down the main topic to subtopic branches , on the basis of my research and available data and the response coming from group . After that , I asked participant to have related ideas around them , and present one by one his / her sticky notes and paste around the related topic or subtopic . During presentation of sticky notes participant shared their thought what comes in his / her mind . That gives us a base to discover new relation between the keywords . In our case ‘ Train ’ was the main topic , and subtopics were like customers , technology , baggages etc . Points were coming out automatically from other points . I give them 30 minutes for each section .
I splitted the whole session in few small sections on the basis of processes . For example while booking the train , what are points come in their mind , so I wrote again on the board and ask participant to have ideas around that , write on sticky notes and paste close to the topic . In the same way , what comes in the mind while you are in train . From above exercise we got lot of ideas like what happens , if you miss the train , if you do n’t get seats etc . Then I gave them 10 minutes to review their own sticky notes . Then we grouped the sticky notes on the basis of similar theme and patterns . At the end of session I asked them to vote the ideas by just adding dot to sticky notes which were pasted on whiteboard . It was like the main keyword or outliers . They may serve inspirations . After that , I synthesized then digitised them and created a report to find the pattern and theme .
Insights
Well , after conducting this exercise we had a better understanding of ‘ what is ’ , the current problems and it gave us a solid foundation for next exercise that is ‘ what if ’ . It was a lot of fun , and everybody enjoyed this session . Now we can sense that why people are moving away from trains , what are their problems space with train . Like train travel takes a lot of efforts and has lot of uncertainty , availability of parking , connecting trains , seat availability , dirty toilets , etc . We had several outlines to discuss further . We discussed about this complete session again with stakeholders and find the way to have a big impact on this industry . I found this tool intuitive to gather lots of ideas very quickly . It was my first project and learned a lot by having shared understanding with different kind of passenger e.g. techy , late comers , disables , very busy people etc . It helped us to identify the insights relating to each keyword . Then translate the insight into design criteria . Now we can move on to thinking about possible solutions to our design challenges .
Approach
Next time , I will clearly say that onone is going to judge any body . I experienced in this session that if someone giving the idea , another person was stopping and judging . Because of this problems , some participant were getting defensive about their ideas which resulted to limited ideas . This problem remained there for a short while after that this session went well .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection Mind Mapping
Challenge
I ’m a Design Consultant in an organisation . The challenge was to search the opportunities where the client ( A Leading Train Manufacturer ) can make the biggest impact in the industry by innovation using latest technologies . These days , passengers have many options to commute , which are very easily available , they can call the cab anytime , anywhere . Nowadays , somehow passenger are not very inclined to choose trains as a daily transport . How can we make trains smarter and user friendly .
Selection
I chose Mind mapping tool taught by Lisa Garza . Mind mapping tool is a quickest way to gather more ideas . It can give you more ideas connecting to main central topic . These ideas and relationships become very effective points can become insights to find the scope . It is also know as creative , intuitive and innovative design thinking tool .
Application
I found a big hall having the capacity to sit around 10 people with a large whiteboard . I conducted this session with stakeholders and a group of different passengers . We wanted to capture the mind of the passengers . I distributed a bold pen and different colors of sticky notes to the participant . I started the process by asking a brief introduction about themselves ( each participant one by one ) , so that everybody knows each other a bit about what they do . Then I rephrased the topic in front of them again , although they already had the idea what is the topic and we are going to do . Then I wrote the main topic on center of white board . Then I broke down the main topic to subtopic branches , on the basis of my research and available data and the response coming from group . After that , I asked participant to have related ideas around them , and present one by one his / her sticky notes and paste around the related topic or subtopic . During presentation of sticky notes participant shared their thought what comes in his / her mind . That gives us a base to discover new relation between the keywords . In our case ‘ Train ’ was the main topic , and subtopics were like customers , technology , baggages etc . Points were coming out automatically from other points . I give them 30 minutes for each section .
I splitted the whole session in few small sections on the basis of processes . For example while booking the train , what are points come in their mind , so I wrote again on the board and ask participant to have ideas around that , write on sticky notes and paste close to the topic . In the same way , what comes in the mind while you are in train . From above exercise we got lot of ideas like what happens , if you miss the train , if you do n’t get seats etc . Then I gave them 10 minutes to review their own sticky notes . Then we grouped the sticky notes on the basis of similar theme and patterns . At the end of session I asked them to vote the ideas by just adding dot to sticky notes which were pasted on whiteboard . It was like the main keyword or outliers . They may serve inspirations . After that , I synthesized then digitised them and created a report to find the pattern and theme .
Insights
Well , after conducting this exercise we had a better understanding of ‘ what is ’ , the current problems and it gave us a solid foundation for next exercise that is ‘ what if ’ . It was a lot of fun , and everybody enjoyed this session . Now we can sense that why people are moving away from trains , what are their problems space with train . Like train travel takes a lot of efforts and has lot of uncertainty , availability of parking , connecting trains , seat availability , dirty toilets , etc . We had several outlines to discuss further . We discussed about this complete session again with stakeholders and find the way to have a big impact on this industry . I found this tool intuitive to gather lots of ideas very quickly . It was my first project and learned a lot by having shared understanding with different kind of passenger e.g. techy , late comers , disables , very busy people etc . It helped us to identify the insights relating to each keyword . Then translate the insight into design criteria . Now we can move on to thinking about possible solutions to our design challenges .
Approach
Next time , I will clearly say that onone is going to judge any body . I experienced in this session that if someone giving the idea , another person was stopping and judging . Because of this problems , some participant were getting defensive about their ideas which resulted to limited ideas . This problem remained there for a short while after that this session went well .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14438 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Job searching with Design Thinking I had a difficult time starting this assignment , since I am currently unemployed and did n’t have a project I could apply Design Thinking tools to . After battling back and forth with ideas , that did n’t really work for me , I realized I could use Design Thinking tools for my job search . Why would I need to do that you may ask ? There are a bunch of job offerings out there for project managers in the digital industry , my most recent position . Well , I ’m not just looking for another job in the same industry , I ’m also looking to change that also . That means my current network , marketing for financial institutions , is not very usable . So , my challenge is , how do I develop a new network and market myself to potential employers showing my skills in Design Thinking . Selection and Approach : First , I realized I did n’t know my market well enough and needed to do a little research . I decided to go out and network with some people in the “ innovation ” space and ask them questions about their industry what they do , products they create and how they look for people . I took that info back and made some journey maps . I took the individuals and made little posters of each . I used categories like , industry they were in , products they produce , skills they look for regarding ‘ strategy ’ . I then sat back and looked for connections , patterns and insights . I then took some of those insights and looked at myself . My skills , my experiences and my ideas . Insights
Some interesting things came into place . One was that I had the background but not the credentials in project management . Two , I need to somehow share that experience without having to go back to school to get the credentials . Three , I need to either focus on a particular industry or focus on product agencies . So , with those insights I am going to look at storytelling to develop a story or two , about myself that expresses how I used my varied experience to help solve a problem in a different way . Then I ’m going back to those networking events and tell my stories to people . I ’ll take notes on reactions and ask questions if I find appropriate then look at the stories and refine them or drop them if the observations and/or comments lead in either direction .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Job searching with Design Thinking I had a difficult time starting this assignment , since I am currently unemployed and did n’t have a project I could apply Design Thinking tools to . After battling back and forth with ideas , that did n’t really work for me , I realized I could use Design Thinking tools for my job search . Why would I need to do that you may ask ? There are a bunch of job offerings out there for project managers in the digital industry , my most recent position . Well , I ’m not just looking for another job in the same industry , I ’m also looking to change that also . That means my current network , marketing for financial institutions , is not very usable . So , my challenge is , how do I develop a new network and market myself to potential employers showing my skills in Design Thinking . Selection and Approach : First , I realized I did n’t know my market well enough and needed to do a little research . I decided to go out and network with some people in the “ innovation ” space and ask them questions about their industry what they do , products they create and how they look for people . I took that info back and made some journey maps . I took the individuals and made little posters of each . I used categories like , industry they were in , products they produce , skills they look for regarding ‘ strategy ’ . I then sat back and looked for connections , patterns and insights . I then took some of those insights and looked at myself . My skills , my experiences and my ideas . Insights
Some interesting things came into place . One was that I had the background but not the credentials in project management . Two , I need to somehow share that experience without having to go back to school to get the credentials . Three , I need to either focus on a particular industry or focus on product agencies . So , with those insights I am going to look at storytelling to develop a story or two , about myself that expresses how I used my varied experience to help solve a problem in a different way . Then I ’m going back to those networking events and tell my stories to people . I ’ll take notes on reactions and ask questions if I find appropriate then look at the stories and refine them or drop them if the observations and/or comments lead in either direction .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17312 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Challenge
For as long as I have known , I have always felt pleasure in helping less fortunate people , simply because I also know what it feels like not to have something that you really want , or really need in most instances , and that ’s where my love for doing good for others came about . I joined an organization where I would collect clothes , shoes and toiletries . I arranged these into what I would call “ a gift box ” . Each box consisted of 5 to 7 items which included a clothing item ( tshirt , pants , jersey , or jacket ) , a toiletry item ( soap , wash cloth , toothbrush and/or tooth paste ) , an edible item ( sweets or chocolates ) , a toy ( of the gift were for children ) , a stationery item ( pens , pencils , colouring book ) . The people that we donated the boxes to were children between the ages of 2 and 16 . Every volunteer that wanted to complete a gift box would sign up and they would get the age , clothing size and only first name of the child that the box would be given to . It was very big challenge at first to get people not only into donating their buy to purchase the items , but to also convince them to donate their time and energy into compiling this box and decorate it to make it special to give to a child . I needed to get 100 people to donate a box to put 100 smiles on 100 children ’s faces .
Selection
I chose to use storytelling as a tool to show people how much of an impact and how much that one box could change someone ’s life . I had a story to tell , but most importantly I had a story to show . This story had the potential to change one ’s perspective about helping people and what a difference a box could make . Like Andre Martin in the lecture video said , storytelling is about the connection , its about conveying a message but most importantly its about creating a cause .
Application
I always used storytelling to gain people ’s trust that the boxes they donate are in good hands and will be handed over to the children . I tell them a story about a lady who is a volunteer for gift boxes because she herself was once given a giftbox that changed her life . This young girl grew up with a single mom who had to provide for her and her 2 brothers . Her mom would really try give the girl what she needed but could n’t always give her what she wanted . One day , at school , the gift box organization were giving out boxes to the kids , and the little girl receive a box with clothing , toiletries and a book called “ Think and Grow Rich ” by Napoleon Hill . The book is a personal development and self - improvement book and most importantly helps develop one ’s purpose in life . The young girl read the book and found her purpose which was always creating meaningfulness in any situation and for others to receive fulfillment , happiness and meaning in return . If it was n’t for the box the young girl got with the book inside , she probably would n’t know her purpose right now , and she would n’t be continuing the cycle of helping others like she does today , that box turned the girls life around by giving her a positive mindset from early age , and she is living proof today because the young girl is … me , this is my true testament and story . I would like for another young girl and boy to feel the same way , it may not be from a book , but it can be the feeling of happiness that comes with the gift box . Happiness I felt when I got a gift box .
Insight and approach
When I tell my story , it usually calms the environment , and it ’s as if I can feel people ’s hearts open up to the idea of donating a gift box . My story shows how much a box can make a difference to someone , and how far it can go because here I am trying to make the same difference I felt , for 100 other children . This story makes people trust the process , and trust that they will feel so good about helping someone . Thereafter , that ’s how donations came , people went above and beyond with compiling a box , remember that the minimum requirement was for the box to have 5 - 7 items and now the boxes that would be donated after telling my story were overflowing , people donated more than one clothing item and items that I know the children would cherish . The volunteers would really personalize the boxes and treated the child like one of their own .
I told my story to every volunteer , and we managed to collect almost 1000 boxes instead , ten times more than we anticipated because my story resonated with people and it was a story they could share , the story created a sense of connectedness and became a cause for every volunteer who became part of the organization .
This is what storytelling has taught me , to use stories to resonate with humans , because sometimes we think people wo nt know you one feels , but story telling connects us humans and conveys a message that humans want to trust and create a cause , and storytelling gives them a platform to do so . It was a challenge to get volunteers to donate gift boxes , but storytelling made the donating a box more authentic
Storytelling can help me interpret my purpose and the purpose of other people and can help me with any projects that I will be involved in the future and help interpret knowledge on the audience . Story telling is at the foundation of design thinking because through stories , we impact people and make them support our ideas and projects so that they can spread the message . Stories shows empathetic organizations and businesses need to be in their approach to appealing and communicating to customers . I will personally continue to use story telling as tool to solve problems because at the end of the day we are humans , and humans engage in stories because we all think we go through situations by ourselves when we do n’t , and story telling gives us access to that connectedness .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Challenge
For as long as I have known , I have always felt pleasure in helping less fortunate people , simply because I also know what it feels like not to have something that you really want , or really need in most instances , and that ’s where my love for doing good for others came about . I joined an organization where I would collect clothes , shoes and toiletries . I arranged these into what I would call “ a gift box ” . Each box consisted of 5 to 7 items which included a clothing item ( tshirt , pants , jersey , or jacket ) , a toiletry item ( soap , wash cloth , toothbrush and/or tooth paste ) , an edible item ( sweets or chocolates ) , a toy ( of the gift were for children ) , a stationery item ( pens , pencils , colouring book ) . The people that we donated the boxes to were children between the ages of 2 and 16 . Every volunteer that wanted to complete a gift box would sign up and they would get the age , clothing size and only first name of the child that the box would be given to . It was very big challenge at first to get people not only into donating their buy to purchase the items , but to also convince them to donate their time and energy into compiling this box and decorate it to make it special to give to a child . I needed to get 100 people to donate a box to put 100 smiles on 100 children ’s faces .
Selection
I chose to use storytelling as a tool to show people how much of an impact and how much that one box could change someone ’s life . I had a story to tell , but most importantly I had a story to show . This story had the potential to change one ’s perspective about helping people and what a difference a box could make . Like Andre Martin in the lecture video said , storytelling is about the connection , its about conveying a message but most importantly its about creating a cause .
Application
I always used storytelling to gain people ’s trust that the boxes they donate are in good hands and will be handed over to the children . I tell them a story about a lady who is a volunteer for gift boxes because she herself was once given a giftbox that changed her life . This young girl grew up with a single mom who had to provide for her and her 2 brothers . Her mom would really try give the girl what she needed but could n’t always give her what she wanted . One day , at school , the gift box organization were giving out boxes to the kids , and the little girl receive a box with clothing , toiletries and a book called “ Think and Grow Rich ” by Napoleon Hill . The book is a personal development and self - improvement book and most importantly helps develop one ’s purpose in life . The young girl read the book and found her purpose which was always creating meaningfulness in any situation and for others to receive fulfillment , happiness and meaning in return . If it was n’t for the box the young girl got with the book inside , she probably would n’t know her purpose right now , and she would n’t be continuing the cycle of helping others like she does today , that box turned the girls life around by giving her a positive mindset from early age , and she is living proof today because the young girl is … me , this is my true testament and story . I would like for another young girl and boy to feel the same way , it may not be from a book , but it can be the feeling of happiness that comes with the gift box . Happiness I felt when I got a gift box .
Insight and approach
When I tell my story , it usually calms the environment , and it ’s as if I can feel people ’s hearts open up to the idea of donating a gift box . My story shows how much a box can make a difference to someone , and how far it can go because here I am trying to make the same difference I felt , for 100 other children . This story makes people trust the process , and trust that they will feel so good about helping someone . Thereafter , that ’s how donations came , people went above and beyond with compiling a box , remember that the minimum requirement was for the box to have 5 - 7 items and now the boxes that would be donated after telling my story were overflowing , people donated more than one clothing item and items that I know the children would cherish . The volunteers would really personalize the boxes and treated the child like one of their own .
I told my story to every volunteer , and we managed to collect almost 1000 boxes instead , ten times more than we anticipated because my story resonated with people and it was a story they could share , the story created a sense of connectedness and became a cause for every volunteer who became part of the organization .
This is what storytelling has taught me , to use stories to resonate with humans , because sometimes we think people wo nt know you one feels , but story telling connects us humans and conveys a message that humans want to trust and create a cause , and storytelling gives them a platform to do so . It was a challenge to get volunteers to donate gift boxes , but storytelling made the donating a box more authentic
Storytelling can help me interpret my purpose and the purpose of other people and can help me with any projects that I will be involved in the future and help interpret knowledge on the audience . Story telling is at the foundation of design thinking because through stories , we impact people and make them support our ideas and projects so that they can spread the message . Stories shows empathetic organizations and businesses need to be in their approach to appealing and communicating to customers . I will personally continue to use story telling as tool to solve problems because at the end of the day we are humans , and humans engage in stories because we all think we go through situations by ourselves when we do n’t , and story telling gives us access to that connectedness .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21966 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Assignment : Reflection
Instructions
Select one of the four design thinking tools presented in the course ( listed below ) that you are interested in applying to a challenge of your choice .
Tools :
1 . Visualization ( Module 1 ) 2 . Storytelling ( Module 2 ) 3 . Mind Mapping ( Module 3 ) 4 . Learning Launch ( Module 4 )
Use the Assignment Rubric including the following elements to guide the development of your reflection . Any images you create / take can also be included , but are not required .
My reflexion : Storytelling
1 . Challenge : Describe your challenge , including all relevant information .
I ’m a business developer and I work with graduated and non - graduated jobless persons to help them look for alternatives to embrace a job career . I met people who failed after several attempts to be hired . Some of them in that discomfort tried to undertake their own business and failed . So in our discussion we seek new solutions applying Design thinking method . My help is to make them aware of their potential , their unique potential that no one else has in the successful world . Then once , identifying it they will create their own history in workplaces and business areas
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) .
People are often hesitating to integrate new skills when they do n’t see illustrations . So storytelling is a good tool to inspire people through to past experiences of those who succeeded with the same skills . Storytelling is also a tool to help people have a reference when they try to achieve what they have been said or taught to do , for example in applying a problem solving techniques for a given case .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) .
In a training session on self - employment , I demonstrate that it is possible to undertake your own business without funding . I explained that funding essentially is to rent an office , to pay employees , to buy materials , but for a first step in business we do n’t need an office to prove that we offer better service , we do n’t need employees when we are our own employee , we do n’t need materials when we can take profit for the investment of elders .
To convince people I took an example of a young trainee who was wondering how to build a laundry shop . He went to an elder who already has materials , office , employees , and propose to give him clients . In their business he owns 25 % of the purchase of the clients he will bring . He also went to the institutions and workplace to propose those who have no time to collect their clothes and he will pass once a week take them to the Laundry shop and they will pay him a little change . He got many clients and succeeded his project . After months , he had got enough money to fund his own laundry shop .
4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
When I finished the story I ’ve got total silence in the room because people were really focused on me . I do n’t need to say that they were getting interested into the subject : opening his own business without heavy funding . I reach my goal as a lecturer and people still call me to thank for the skill a give them , which have opened new doors to them .
5 . Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why .
Next time , to have more impact on participants , I wo n’t tell the story linearly . While telling the story I will isolate skills in the story that have been used the reach the goal .
For instance in my previous example I could explain the different steps the entrepreneur used . The “ what is ” that was to make a laundry shop ; the “ what if ” that was the attempt to use elders investments and institution clients . Here , he just used the “ what is ” , the “ what if ” , passed to the action and it worked . It may not be the same in other stories .
To have more sources of stories , I can let participants share their own experiences and experiences around them , to provide more cases and skills that people have used in the past to succeed or fail . Then draw people attention on what ’s good in entrepreneurship and what to avoid in preventing failure .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Assignment : Reflection
Instructions
Select one of the four design thinking tools presented in the course ( listed below ) that you are interested in applying to a challenge of your choice .
Tools :
1 . Visualization ( Module 1 ) 2 . Storytelling ( Module 2 ) 3 . Mind Mapping ( Module 3 ) 4 . Learning Launch ( Module 4 )
Use the Assignment Rubric including the following elements to guide the development of your reflection . Any images you create / take can also be included , but are not required .
My reflexion : Storytelling
1 . Challenge : Describe your challenge , including all relevant information .
I ’m a business developer and I work with graduated and non - graduated jobless persons to help them look for alternatives to embrace a job career . I met people who failed after several attempts to be hired . Some of them in that discomfort tried to undertake their own business and failed . So in our discussion we seek new solutions applying Design thinking method . My help is to make them aware of their potential , their unique potential that no one else has in the successful world . Then once , identifying it they will create their own history in workplaces and business areas
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) .
People are often hesitating to integrate new skills when they do n’t see illustrations . So storytelling is a good tool to inspire people through to past experiences of those who succeeded with the same skills . Storytelling is also a tool to help people have a reference when they try to achieve what they have been said or taught to do , for example in applying a problem solving techniques for a given case .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) .
In a training session on self - employment , I demonstrate that it is possible to undertake your own business without funding . I explained that funding essentially is to rent an office , to pay employees , to buy materials , but for a first step in business we do n’t need an office to prove that we offer better service , we do n’t need employees when we are our own employee , we do n’t need materials when we can take profit for the investment of elders .
To convince people I took an example of a young trainee who was wondering how to build a laundry shop . He went to an elder who already has materials , office , employees , and propose to give him clients . In their business he owns 25 % of the purchase of the clients he will bring . He also went to the institutions and workplace to propose those who have no time to collect their clothes and he will pass once a week take them to the Laundry shop and they will pay him a little change . He got many clients and succeeded his project . After months , he had got enough money to fund his own laundry shop .
4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
When I finished the story I ’ve got total silence in the room because people were really focused on me . I do n’t need to say that they were getting interested into the subject : opening his own business without heavy funding . I reach my goal as a lecturer and people still call me to thank for the skill a give them , which have opened new doors to them .
5 . Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why .
Next time , to have more impact on participants , I wo n’t tell the story linearly . While telling the story I will isolate skills in the story that have been used the reach the goal .
For instance in my previous example I could explain the different steps the entrepreneur used . The “ what is ” that was to make a laundry shop ; the “ what if ” that was the attempt to use elders investments and institution clients . Here , he just used the “ what is ” , the “ what if ” , passed to the action and it worked . It may not be the same in other stories .
To have more sources of stories , I can let participants share their own experiences and experiences around them , to provide more cases and skills that people have used in the past to succeed or fail . Then draw people attention on what ’s good in entrepreneurship and what to avoid in preventing failure .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13469 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Learning Launch Tool
Challenge I work for a small consulting company with focus on disruptive innovation and innovation
enablement . We work with our clients to help them create in their companies the environment
needed to thrive innovation and support them in the whole process needed to bring new ideas
onto the market . One of our clients asked for support in the ideation and development of a new tool aiming to
increase customer engagement . After intensive brainstorming sessions with employees , the
company top management and customers , we decided to develop a mobile application , defining
with them also hypotheses and key assumptions necessary to achieve the objective . We had to act fast as resources were limited and the proposed solution was expected to hit the
market as soon as possible . Selection Being the project highly customer - centric and the team used to work with the Design Thinking
method , we decided to use the Learning Launch Tool . As explained in the Learning Launch Tool class , “ The purpose of a learning launch is to get the
truth and then the truth either confirms or disconfirms your assumptions ( ... ) Most learning
launches can be quick and cheap . ” This is exactly what we wanted to achieve ! Application For the application of the tool we basically followed the steps presented during the course : as
“ most learning launches involve getting out there and talking to customers , very , very quickly ”
( Learning Launch Tool class) , we very soon contacted a company specialized in recruiting
customers for qualitative and quantitative feedback . A pilot of the application was built giving priority to the aspects that would allow us to confirm or
disconfirm our key assumptions : do customers really need such an application ? Does the
application increase customer engagement ? How should the application be built in order to
maximise usability ? Two phases could be distinguished :
- In a first phase , in order to be as fast as possible , we produced mock - ups of the solution
using Photoshop : feedback about the most basic assumptions ( Is such an app useful ?
What kind of structure understand customers best ? … ) was obtained presenting testers
just “ screens ” of the applications . This allowed us to start coding the application as
customers needed it .
- In a second phase , testers were asked to give feedback on early versions of the
application .
Insight We have been very glad of having used the Learning Launch Tool - and more generally the
Design Thinking Method - for the project . Motivation inside our team and the client team
reached new heights and the project has been a success : the budget was not exceeded
( starting so early involving customers allowed us to minimize changes in the application and the
resulting expenses for coding ) and the proposed solution could be delivered in record time .
Customers are using the application giving positive feedback and some of them - motivated by
the fact of having been involved so soon in the project - became “ ambassadors ” of the solution
helping it spread through word of mouth . Approach As described above , the decision to use the the Learning Launch Tool for this project showed to
be right . Immediately afterwards the client gave us another similar project . We will use for sure
the same tool again with some changes , though : our team was missing a skeptic on board and
during the project we fell a couple of time into the “ confirmation bias ” . For the next project we
aim to look for and involve some colleague of us skeptical with the project , saving so time and
delivering our customers a better solution .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Learning Launch Tool
Challenge I work for a small consulting company with focus on disruptive innovation and innovation
enablement . We work with our clients to help them create in their companies the environment
needed to thrive innovation and support them in the whole process needed to bring new ideas
onto the market . One of our clients asked for support in the ideation and development of a new tool aiming to
increase customer engagement . After intensive brainstorming sessions with employees , the
company top management and customers , we decided to develop a mobile application , defining
with them also hypotheses and key assumptions necessary to achieve the objective . We had to act fast as resources were limited and the proposed solution was expected to hit the
market as soon as possible . Selection Being the project highly customer - centric and the team used to work with the Design Thinking
method , we decided to use the Learning Launch Tool . As explained in the Learning Launch Tool class , “ The purpose of a learning launch is to get the
truth and then the truth either confirms or disconfirms your assumptions ( ... ) Most learning
launches can be quick and cheap . ” This is exactly what we wanted to achieve ! Application For the application of the tool we basically followed the steps presented during the course : as
“ most learning launches involve getting out there and talking to customers , very , very quickly ”
( Learning Launch Tool class) , we very soon contacted a company specialized in recruiting
customers for qualitative and quantitative feedback . A pilot of the application was built giving priority to the aspects that would allow us to confirm or
disconfirm our key assumptions : do customers really need such an application ? Does the
application increase customer engagement ? How should the application be built in order to
maximise usability ? Two phases could be distinguished :
- In a first phase , in order to be as fast as possible , we produced mock - ups of the solution
using Photoshop : feedback about the most basic assumptions ( Is such an app useful ?
What kind of structure understand customers best ? … ) was obtained presenting testers
just “ screens ” of the applications . This allowed us to start coding the application as
customers needed it .
- In a second phase , testers were asked to give feedback on early versions of the
application .
Insight We have been very glad of having used the Learning Launch Tool - and more generally the
Design Thinking Method - for the project . Motivation inside our team and the client team
reached new heights and the project has been a success : the budget was not exceeded
( starting so early involving customers allowed us to minimize changes in the application and the
resulting expenses for coding ) and the proposed solution could be delivered in record time .
Customers are using the application giving positive feedback and some of them - motivated by
the fact of having been involved so soon in the project - became “ ambassadors ” of the solution
helping it spread through word of mouth . Approach As described above , the decision to use the the Learning Launch Tool for this project showed to
be right . Immediately afterwards the client gave us another similar project . We will use for sure
the same tool again with some changes , though : our team was missing a skeptic on board and
during the project we fell a couple of time into the “ confirmation bias ” . For the next project we
aim to look for and involve some colleague of us skeptical with the project , saving so time and
delivering our customers a better solution .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18411 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Help in the pandemic – Storytelling
Challenge and selection .
Storytelling is an amazing tool that is used all the time . I am a college student who focuses on helping people in need . I mean vulnerable and fragile people . I constantly volunteer and I have learned that it is easy to assume needs , but we are not always correct . In the wake of the pandemic , a group of friends and I got together to talk about the help we could provide to people who are having a worse time , I am referring to covid patients . Each one shared their experience and their point of view of the problem we wanted to tackle in order to find a solution together . I shared a story of my life so that more or less they have a perspective of what a covid patient suffers from day to day and we can better understand the problem and find a solution .
Application
Following the idea in the previous paragraph , after we got together and shared our personal stories about the pandemic and the covid patients , an idea came up . We realized that it would be best to do a little more research on what these people , whom we wanted to help , go through in their day - to - day lives . We asked them personally what they would like to improve in their current situation . They told us many things and we learned a lot from them . We learned that , not counting all the bodily suffering they have , these people spend their days confined and separated from everything . Many of them were diagnosed with depression , they felt lonely . They also told us that they had strict hours for calls and for supervised visits . They did n't feel like themselves and they just wanted to get out of there . So , we thought , how to make them feel accompanied and comfortable without risking being infected .
Insight and Approach
Knowing the stories of the people who lived in confinement was very revealing and motivating . We thought about how we could get closer without having to be in person . That is when it occurred to us to send them motivational messages every day , but how ? A text message would be very common , so why not send them letters . Letters would be our way of showing them that we cared about them . A personalized letter would show them dedication , interest and company . There we would tell them our experience , point of view , anecdotes or even jokes to make their day better . We managed to raise the funds to start this beautiful volunteer called One Letter Two Hearts . We have volunteers who help us write letters for patients , families , and medical staff .
This beautiful initiative arose thanks to the idea of contributing to our environment , since we are going through such difficult situations . Hundreds of covid patients receive letters every day . The most gratifying thing is that some of them have answered our letters and told us that it has helped them to move forward . We also receive photos of them when they are recovered and they appreciate all our help .
This course made me see that as a tool in a new sense . The power of stories can help us see reality from a different perspective and get a better focus in everything we do .
Looking back , I do n't think I would change anything . I think I followed the four steps of design thinking . Thanks to this course we will expand to other areas of the hospital and redesign the content of the letters . I am so grateful for this .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Help in the pandemic – Storytelling
Challenge and selection .
Storytelling is an amazing tool that is used all the time . I am a college student who focuses on helping people in need . I mean vulnerable and fragile people . I constantly volunteer and I have learned that it is easy to assume needs , but we are not always correct . In the wake of the pandemic , a group of friends and I got together to talk about the help we could provide to people who are having a worse time , I am referring to covid patients . Each one shared their experience and their point of view of the problem we wanted to tackle in order to find a solution together . I shared a story of my life so that more or less they have a perspective of what a covid patient suffers from day to day and we can better understand the problem and find a solution .
Application
Following the idea in the previous paragraph , after we got together and shared our personal stories about the pandemic and the covid patients , an idea came up . We realized that it would be best to do a little more research on what these people , whom we wanted to help , go through in their day - to - day lives . We asked them personally what they would like to improve in their current situation . They told us many things and we learned a lot from them . We learned that , not counting all the bodily suffering they have , these people spend their days confined and separated from everything . Many of them were diagnosed with depression , they felt lonely . They also told us that they had strict hours for calls and for supervised visits . They did n't feel like themselves and they just wanted to get out of there . So , we thought , how to make them feel accompanied and comfortable without risking being infected .
Insight and Approach
Knowing the stories of the people who lived in confinement was very revealing and motivating . We thought about how we could get closer without having to be in person . That is when it occurred to us to send them motivational messages every day , but how ? A text message would be very common , so why not send them letters . Letters would be our way of showing them that we cared about them . A personalized letter would show them dedication , interest and company . There we would tell them our experience , point of view , anecdotes or even jokes to make their day better . We managed to raise the funds to start this beautiful volunteer called One Letter Two Hearts . We have volunteers who help us write letters for patients , families , and medical staff .
This beautiful initiative arose thanks to the idea of contributing to our environment , since we are going through such difficult situations . Hundreds of covid patients receive letters every day . The most gratifying thing is that some of them have answered our letters and told us that it has helped them to move forward . We also receive photos of them when they are recovered and they appreciate all our help .
This course made me see that as a tool in a new sense . The power of stories can help us see reality from a different perspective and get a better focus in everything we do .
Looking back , I do n't think I would change anything . I think I followed the four steps of design thinking . Thanks to this course we will expand to other areas of the hospital and redesign the content of the letters . I am so grateful for this .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20733 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
We currently have a long and tedious process to resolve customer invoice queries . Invoices are generated on the last day of the month but are to be paid by 15th of the next month before they are considered late and are charged a late payment penalty . However , when there is an invoice query , we as an organization are unable to provide a speedy response . Because of this , most customers with invoice queries end up either paying their invoices late or paying their invoices before their queries are resolved . The process of handling an invoicing query is :
customer speaks to the manager at the office . If the query can not be resolved at the office- > the query is sent to the accounts team who look at it - > customer service agent handles the response and a response is then sent back to the customer .
Selection of tool
It became important for us to track multiple customer queries through the process to see where the “ constipation ” occurs . Visualization helped us to see the journey of a query through the process . It helped the three teams in the organization to see what the other team does when it has the query in hand .
Application
We created three manila posters on the wall . They represented the office , accounts team , and the customer service team . We introduced 4 different queries from one customer into the process and observed how they moved around . Whilst the office and customer service teams had one stop , the accounts team had more than one . A query could be moved to accounts receivables or accounts payable . From those departments , it would go to a sub - department depending on if the query is about billing , deposit query , or request for statement . We realized that the bottleneck was in the accounts department . It was akin to a python swallowing the prey . The process took too long and teams and clients outside the accounts department did not have a clear understanding of why or when a task would be completed .
Insights & Approach
We realized that the office and customer service teams set high expectations of when a query would be resolved . When this was communicated to the client , the client would hold the organization to those expectations . We have now tasked the accounts team to come up with a work flow that gives a more realistic timeframe for sorting out customer queries .
Whilst doing the exercise , we realized that we were lacking a client ’s view of the process . It was agreed that we need to redo the exercise with 2 - 4 customers as part of the team . With the customers , we will take real life queries and they would give us their view in terms of time and the output they receive . We also agreed that the accounts team would send 1 - 2 representatives from each sub - department so they could advise us on their process .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
We currently have a long and tedious process to resolve customer invoice queries . Invoices are generated on the last day of the month but are to be paid by 15th of the next month before they are considered late and are charged a late payment penalty . However , when there is an invoice query , we as an organization are unable to provide a speedy response . Because of this , most customers with invoice queries end up either paying their invoices late or paying their invoices before their queries are resolved . The process of handling an invoicing query is :
customer speaks to the manager at the office . If the query can not be resolved at the office- > the query is sent to the accounts team who look at it - > customer service agent handles the response and a response is then sent back to the customer .
Selection of tool
It became important for us to track multiple customer queries through the process to see where the “ constipation ” occurs . Visualization helped us to see the journey of a query through the process . It helped the three teams in the organization to see what the other team does when it has the query in hand .
Application
We created three manila posters on the wall . They represented the office , accounts team , and the customer service team . We introduced 4 different queries from one customer into the process and observed how they moved around . Whilst the office and customer service teams had one stop , the accounts team had more than one . A query could be moved to accounts receivables or accounts payable . From those departments , it would go to a sub - department depending on if the query is about billing , deposit query , or request for statement . We realized that the bottleneck was in the accounts department . It was akin to a python swallowing the prey . The process took too long and teams and clients outside the accounts department did not have a clear understanding of why or when a task would be completed .
Insights & Approach
We realized that the office and customer service teams set high expectations of when a query would be resolved . When this was communicated to the client , the client would hold the organization to those expectations . We have now tasked the accounts team to come up with a work flow that gives a more realistic timeframe for sorting out customer queries .
Whilst doing the exercise , we realized that we were lacking a client ’s view of the process . It was agreed that we need to redo the exercise with 2 - 4 customers as part of the team . With the customers , we will take real life queries and they would give us their view in terms of time and the output they receive . We also agreed that the accounts team would send 1 - 2 representatives from each sub - department so they could advise us on their process .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21530 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection- Learning launch
Challenge- I am a general store owner who has just opened my own shop . My main aim is to maximise my sales . I have had frequent interactions with other local store owners from which I have observed the sales obtained is directly proportional to the ease of access and availability of the desired products and also the diversity and variety of items available in the store . The main challenge that I need to fulfil is to arrange the items in the shelves in such a way that would enable easiest access to the customers . I also need to ensure the quality and the variety of products in my store .
Selection- The tool that I would use is learning launch . Learning launch is actually a small experiment that tests your new idea in the real market place . I have selected this tool since by conducting a small experiment I will be able to analyse the purchase patterns and general tendencies followed and observed in the customers . I will also get to know about the thought process that a customer has while shopping .
Application- I conducted a small experiment by sending invites to a selected group of people which consisted of individuals from different domains of life . eg : the group included people like housewives , working professionals , kids , senior citizens , cooks , etc . During this experiment we carefully observed the customers . We came to know about certain products that a customer wanted but could not find it or had to waste a lot of time finding it , for example : a housewife who was looking for a mop for her washroom . She suddenly realised that she also required toilet tissue paper rolls . But she had to waste a lot of time looking for toilet tissue papers since they were kept on a different aisle . Due to lack of strategic planning , the sales were affected .
Insight and Approach- Our team observed a behavioural pattern in the customers who were shopping . Customers ’ buying patterns were dependent of factors like place of purchase , items purchased , time and frequency of purchase , etc . In general , customers divide their purchases among a number of stores . They shop in more than one department store and in many specialty stores . Even in buying food there is a division of purchases . Many customers do not buy their meats or fresh fruits and vegetables where they buy their dry groceries , although all these goods may be available in the same store . Also , there is a particular time slot in which the customers are most active and the sales are the highest . I have also learnt that instead of merely focusing on the customer ’s buying patterns , we should also study the competing stores . We should observe the other stores and have a knowledge about the items sold by them so that we can provide the same or more better - quality products . We should be looking out for the kind of offers offered by the stores which will help us analyse our own offer strategies .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection- Learning launch
Challenge- I am a general store owner who has just opened my own shop . My main aim is to maximise my sales . I have had frequent interactions with other local store owners from which I have observed the sales obtained is directly proportional to the ease of access and availability of the desired products and also the diversity and variety of items available in the store . The main challenge that I need to fulfil is to arrange the items in the shelves in such a way that would enable easiest access to the customers . I also need to ensure the quality and the variety of products in my store .
Selection- The tool that I would use is learning launch . Learning launch is actually a small experiment that tests your new idea in the real market place . I have selected this tool since by conducting a small experiment I will be able to analyse the purchase patterns and general tendencies followed and observed in the customers . I will also get to know about the thought process that a customer has while shopping .
Application- I conducted a small experiment by sending invites to a selected group of people which consisted of individuals from different domains of life . eg : the group included people like housewives , working professionals , kids , senior citizens , cooks , etc . During this experiment we carefully observed the customers . We came to know about certain products that a customer wanted but could not find it or had to waste a lot of time finding it , for example : a housewife who was looking for a mop for her washroom . She suddenly realised that she also required toilet tissue paper rolls . But she had to waste a lot of time looking for toilet tissue papers since they were kept on a different aisle . Due to lack of strategic planning , the sales were affected .
Insight and Approach- Our team observed a behavioural pattern in the customers who were shopping . Customers ’ buying patterns were dependent of factors like place of purchase , items purchased , time and frequency of purchase , etc . In general , customers divide their purchases among a number of stores . They shop in more than one department store and in many specialty stores . Even in buying food there is a division of purchases . Many customers do not buy their meats or fresh fruits and vegetables where they buy their dry groceries , although all these goods may be available in the same store . Also , there is a particular time slot in which the customers are most active and the sales are the highest . I have also learnt that instead of merely focusing on the customer ’s buying patterns , we should also study the competing stores . We should observe the other stores and have a knowledge about the items sold by them so that we can provide the same or more better - quality products . We should be looking out for the kind of offers offered by the stores which will help us analyse our own offer strategies .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10956 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Final Assignement – Mindmapping
1 . Challenge : Describe your challenge , including all relevant information .
The Challenge was to create a new approach for innovation and marketing solutions for a deli food producer and to create new products for the innovation pipeline according to customer needs .
It was the first Design Thinking Workshop we did for this client .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected
it for your challenge -- including any appropriate video lecture references ) .
I selected mind mapping to bring together the overall huge amount of data from different sources : market research , sales , trend analysis , profiles , products , sales , innovation pipeline , customer interview , customer insights and statistics .
To get a vivid impression of the different insights , we also provided actual product samples in included them in the process .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and
how the tool was applied effectively or ineffectively ) .
We created a gallery at first that we added the tool of a curated presentation from different fields . Marketing , Sales and customers where introduced to present their actual findings / needs to the audience . Besides that , all the participants were gathered to mixed teams to walk through the data .
The different findings were drawn in one special room and we mixed the persons and created a lookout for the different teams .
Picture 1 : Insights from the Workshop
4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how
an insight affected your thinking about the challenge and about design thinking more broadly ) .
We saw , that the actual products where quite praised by some of the marketing teams , but not from the cus- tomers .
We asked customers to stroll around the different data and we found new interesting things . Like , that the ac- tual products might be a good idea from the ingredients , but the need some more information about how to heat them up .
Also the actual products seemed to be way to heavy in its ingredients – like fat and sugar and during the crea- tion , we found out , that there are quite some weird reasons for this , rooted in the production process . There- fore we gained the insight , that the products have to be way more customer focused as they are now .
Therefore we created a mind map with the different insights and found out patterns and insights for new prod- uct approaches according to the customer needs .
5 . Approach : Describe what you might do differently next time -- applying the same tool you selected or a
different one -- and the reason(s ) why .
Applying Mindmapping the next time – we need to brief the audience a bit better to gain more from the in- sights . We will provide also more product samples as we ran out of those too quick .
Also timeboxing needs to be a bit more straight forward as we had some timing issues in the end . But all in all , it was a great experience and we could deliver valuable insights for our client .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Final Assignement – Mindmapping
1 . Challenge : Describe your challenge , including all relevant information .
The Challenge was to create a new approach for innovation and marketing solutions for a deli food producer and to create new products for the innovation pipeline according to customer needs .
It was the first Design Thinking Workshop we did for this client .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected
it for your challenge -- including any appropriate video lecture references ) .
I selected mind mapping to bring together the overall huge amount of data from different sources : market research , sales , trend analysis , profiles , products , sales , innovation pipeline , customer interview , customer insights and statistics .
To get a vivid impression of the different insights , we also provided actual product samples in included them in the process .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and
how the tool was applied effectively or ineffectively ) .
We created a gallery at first that we added the tool of a curated presentation from different fields . Marketing , Sales and customers where introduced to present their actual findings / needs to the audience . Besides that , all the participants were gathered to mixed teams to walk through the data .
The different findings were drawn in one special room and we mixed the persons and created a lookout for the different teams .
Picture 1 : Insights from the Workshop
4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how
an insight affected your thinking about the challenge and about design thinking more broadly ) .
We saw , that the actual products where quite praised by some of the marketing teams , but not from the cus- tomers .
We asked customers to stroll around the different data and we found new interesting things . Like , that the ac- tual products might be a good idea from the ingredients , but the need some more information about how to heat them up .
Also the actual products seemed to be way to heavy in its ingredients – like fat and sugar and during the crea- tion , we found out , that there are quite some weird reasons for this , rooted in the production process . There- fore we gained the insight , that the products have to be way more customer focused as they are now .
Therefore we created a mind map with the different insights and found out patterns and insights for new prod- uct approaches according to the customer needs .
5 . Approach : Describe what you might do differently next time -- applying the same tool you selected or a
different one -- and the reason(s ) why .
Applying Mindmapping the next time – we need to brief the audience a bit better to gain more from the in- sights . We will provide also more product samples as we ran out of those too quick .
Also timeboxing needs to be a bit more straight forward as we had some timing issues in the end . But all in all , it was a great experience and we could deliver valuable insights for our client .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17934 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenges and Selection The project statement I was assigned had so may uncertainties be the with the product solution , market choice , demographic areas , segment of customers – all so varied and placed in an uncertain environment . Of course , the solution in my mind at this stage from the product offerings our organization has , needed to be customized once I could frame the problem statement objectively . That implies , I needed design criteria to begin with . I needed to learn the pains of customers and stakeholders . The current reality was captured from interviews , surveys and conferences . The whole data collected seemed vague , not defining any relation with the value chain until transformed or mapped . I therefore thought of landscaping the different customers – end users , integrators , funding agencies and governmental bodies , using mind mapping tool . Mind mapping tool could get me insights from the data drawing some visuals which led to the draft of the problem statement . Application The data collected during these couple of events – interviews , surveys , conferences had to shaped properly . There used to be recurring meetings within the team members to comprehend the data which led to clustering the data for a specific class of stakeholders , identifying that there were overlaps amongst the stakeholders and the possible apprehensions of the stakeholders in the road map of the project . As a next step , we invited one of the stakeholders to our meetings , a few numbers of times . Such meetings paved an opportunity to get close to mutual understanding of what they are looking as a problem solution . While our team worked on idea , we invited another stakeholder to our meetings and discovered there were some commonalities towards the solution which these stakeholders were looking for . These insights from the different class of stakeholders unveiled the value chain customers . The identification of value chain brought up the design criteria for a specific class of stakeholder . Insights and Approach As a takeaway , mind mapping tool really helped me from a black box to the first draft of flow chart of product/ solution offering identifying the inputs , outputs . Though in my case , the solution idea is still parked within the organization before we get on to the market place , it is still the relished idea . The team and peers do feel the need to iterate to get to the final solution , so till the organization gets ready to play in the market place , I feel that design thinking mapping different minds can be a good start .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenges and Selection The project statement I was assigned had so may uncertainties be the with the product solution , market choice , demographic areas , segment of customers – all so varied and placed in an uncertain environment . Of course , the solution in my mind at this stage from the product offerings our organization has , needed to be customized once I could frame the problem statement objectively . That implies , I needed design criteria to begin with . I needed to learn the pains of customers and stakeholders . The current reality was captured from interviews , surveys and conferences . The whole data collected seemed vague , not defining any relation with the value chain until transformed or mapped . I therefore thought of landscaping the different customers – end users , integrators , funding agencies and governmental bodies , using mind mapping tool . Mind mapping tool could get me insights from the data drawing some visuals which led to the draft of the problem statement . Application The data collected during these couple of events – interviews , surveys , conferences had to shaped properly . There used to be recurring meetings within the team members to comprehend the data which led to clustering the data for a specific class of stakeholders , identifying that there were overlaps amongst the stakeholders and the possible apprehensions of the stakeholders in the road map of the project . As a next step , we invited one of the stakeholders to our meetings , a few numbers of times . Such meetings paved an opportunity to get close to mutual understanding of what they are looking as a problem solution . While our team worked on idea , we invited another stakeholder to our meetings and discovered there were some commonalities towards the solution which these stakeholders were looking for . These insights from the different class of stakeholders unveiled the value chain customers . The identification of value chain brought up the design criteria for a specific class of stakeholder . Insights and Approach As a takeaway , mind mapping tool really helped me from a black box to the first draft of flow chart of product/ solution offering identifying the inputs , outputs . Though in my case , the solution idea is still parked within the organization before we get on to the market place , it is still the relished idea . The team and peers do feel the need to iterate to get to the final solution , so till the organization gets ready to play in the market place , I feel that design thinking mapping different minds can be a good start .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19388 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Freitag , 16 . Februar 2018
MindMapping - Nicole Horvath
1 - Challenge
I work as a trainer and coach with teams of customer consultants and their leaders in the German cooperative banking Sector . We had the following situation : The aim for the team is providing excellent consultation and achieving good returns .
With digitalization they have to use a technical process with their customers , which is relatively inflexible and in some points difficult to handle . So the employees disliked the process . They felt restricted in their skills and abilities . The conversation with the customers suffered . They needed a lot more time and their profits deteriorated .
We had a classic situation : ‚ What does the company want ? ‘ and ‚ What is the employee doing ? ‘
The consultants want to communicate with their customers on a friendly and personal level . They have established a basis of trust to their customers and now they fear that the computer as a ‚ third person ‘ stands between the customer and themselves like a foreign body .
2 - Tool & 3 - Application
First we had collected a lot of representative statements by the employees . They wrote them down on cards and were clustered on a pinboard . That was easy , because the people were very emotional and talked about the stuff they did n’t like . So we had a good ‚ What is?‘-data- basis .
So the group was ready to began generating ideas . And I used MindMapping to envision a new future . ( What if ? )
MindMapping brings order to a chaos and gives new perspectives . As we had a confusing and overwhelming situation , MindMapping gave the possibility to gain new perspectives , see patterns and get insights they would not have expected .
Primarily it was necessary to describe a precise heading or goal , that stands in the middle . The stakeholders searched a long time for a real short description : ‚ Consultation that is fun for the customer and for the consultant ‘ .
To get activity in the team , I let them work in little groups of 2 or 3 people . I gave them a mindset to think about : 1 - It was clear that the computer based method was determined , so we did n’t need to discuss this any longer . 2 - Now they need to look forward and find a way and a routine they can work with . 3 - Find a short and precise headline .
They can take a short walk outside to discuss or have a cup of coffee together . Finally they have to reach an agreement all together in the big group to describe their goal . In the next step they found two way - points that need to be solved .
‚ Getting close to the customers need ‘ and ‚ Get the computer - based process out of the focus ‘
� 1
Freitag , 16 . Februar 2018
The best question in this phase was : ‚ What , if anything is possible ? ‘
The group was really hard thinking for a while . Than they began to be creative . I tried to complement the MindMap with pictures and learned that I need more competence in visual thinking .
Nearly all ideas with steps and tools they described were still known and used in the past . They used them before the technical process was implemented . In this way of visualization through the MindMapping process the stakeholders were able to see it . In consequence it was possible to find answers to all the collected data from the ‚ What is?‘-stage .
After that MindMapping it was easy for them to create a structure with all the steps in customer contact . Every step from ‚ Saying Hello ‘ to ‚ Asking for feedback ‘ was written down with interfaces for ‚ Speaking with the customer ‘ , ‚ Use paper or iPad to develop / draw cases , facts , solutions ‘ and ‚ Use the computer to get solutions done ‘ . This brief overview is available for all customer consultants in the bank .
The next steps are : Creating the computer based process that follows the customer conversation ( not : the customer conversation has to follow the computer program ) . Testing the new structure , keep a journal , improve the process , weekly short meetings to talk about improvement - > learn from each other . And a phase with Training on the job to become more firmly established .
4 - Insights
The incredible effect of using visualization in combination with MindMapping is fantastic for everyone . The employees had all the tools and procedures in their mind , but with the new computer based consulting process they lost the ability to transfer it . On top there is no more loss of time , or better : there is enough time for the conversation with the customer and the computer is a tool , that is used when it make sense . The consultants were very optimistic after that workshop .
With these insights ( what visualization can cause ) the consultants had the idea to involve their own customers in creating the customer contact . That ’s good news .
5 - Approach
Since visualization is such a powerful tool , I need to learn more visual thinking .
Design Thinking can be used in so many cases , so the transfer into different fields of application is a wonderful challenge . Especially in conservative old school minds and organizations . It needs good and profound stories to the leaders .
A good spot is to begin with small teams . Agile is not the solution for everyone . Leaders have to go first and need to invite their team to go together .
� 2
| EMAIL:
ID_NUM:
NAME_STUDENT: Nicole Horvath
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Freitag , 16 . Februar 2018
MindMapping - Nicole Horvath
1 - Challenge
I work as a trainer and coach with teams of customer consultants and their leaders in the German cooperative banking Sector . We had the following situation : The aim for the team is providing excellent consultation and achieving good returns .
With digitalization they have to use a technical process with their customers , which is relatively inflexible and in some points difficult to handle . So the employees disliked the process . They felt restricted in their skills and abilities . The conversation with the customers suffered . They needed a lot more time and their profits deteriorated .
We had a classic situation : ‚ What does the company want ? ‘ and ‚ What is the employee doing ? ‘
The consultants want to communicate with their customers on a friendly and personal level . They have established a basis of trust to their customers and now they fear that the computer as a ‚ third person ‘ stands between the customer and themselves like a foreign body .
2 - Tool & 3 - Application
First we had collected a lot of representative statements by the employees . They wrote them down on cards and were clustered on a pinboard . That was easy , because the people were very emotional and talked about the stuff they did n’t like . So we had a good ‚ What is?‘-data- basis .
So the group was ready to began generating ideas . And I used MindMapping to envision a new future . ( What if ? )
MindMapping brings order to a chaos and gives new perspectives . As we had a confusing and overwhelming situation , MindMapping gave the possibility to gain new perspectives , see patterns and get insights they would not have expected .
Primarily it was necessary to describe a precise heading or goal , that stands in the middle . The stakeholders searched a long time for a real short description : ‚ Consultation that is fun for the customer and for the consultant ‘ .
To get activity in the team , I let them work in little groups of 2 or 3 people . I gave them a mindset to think about : 1 - It was clear that the computer based method was determined , so we did n’t need to discuss this any longer . 2 - Now they need to look forward and find a way and a routine they can work with . 3 - Find a short and precise headline .
They can take a short walk outside to discuss or have a cup of coffee together . Finally they have to reach an agreement all together in the big group to describe their goal . In the next step they found two way - points that need to be solved .
‚ Getting close to the customers need ‘ and ‚ Get the computer - based process out of the focus ‘
� 1
Freitag , 16 . Februar 2018
The best question in this phase was : ‚ What , if anything is possible ? ‘
The group was really hard thinking for a while . Than they began to be creative . I tried to complement the MindMap with pictures and learned that I need more competence in visual thinking .
Nearly all ideas with steps and tools they described were still known and used in the past . They used them before the technical process was implemented . In this way of visualization through the MindMapping process the stakeholders were able to see it . In consequence it was possible to find answers to all the collected data from the ‚ What is?‘-stage .
After that MindMapping it was easy for them to create a structure with all the steps in customer contact . Every step from ‚ Saying Hello ‘ to ‚ Asking for feedback ‘ was written down with interfaces for ‚ Speaking with the customer ‘ , ‚ Use paper or iPad to develop / draw cases , facts , solutions ‘ and ‚ Use the computer to get solutions done ‘ . This brief overview is available for all customer consultants in the bank .
The next steps are : Creating the computer based process that follows the customer conversation ( not : the customer conversation has to follow the computer program ) . Testing the new structure , keep a journal , improve the process , weekly short meetings to talk about improvement - > learn from each other . And a phase with Training on the job to become more firmly established .
4 - Insights
The incredible effect of using visualization in combination with MindMapping is fantastic for everyone . The employees had all the tools and procedures in their mind , but with the new computer based consulting process they lost the ability to transfer it . On top there is no more loss of time , or better : there is enough time for the conversation with the customer and the computer is a tool , that is used when it make sense . The consultants were very optimistic after that workshop .
With these insights ( what visualization can cause ) the consultants had the idea to involve their own customers in creating the customer contact . That ’s good news .
5 - Approach
Since visualization is such a powerful tool , I need to learn more visual thinking .
Design Thinking can be used in so many cases , so the transfer into different fields of application is a wonderful challenge . Especially in conservative old school minds and organizations . It needs good and profound stories to the leaders .
A good spot is to begin with small teams . Agile is not the solution for everyone . Leaders have to go first and need to invite their team to go together .
� 2
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Nicole Horvath"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11644 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind Mapping
Challenge
Leading a team for the annual creation , development , and implementation of the hiring process for 300 positions on a college campus can be a daunting task . When I first joined the company , when I would ask a question about how we recruited or hired our staff and question to my team ( comprised of staff and students ) ‘ why that way ? ’ I was almost always told “ that ’s they way we ’ve done it . ” Reviewing data from the previous 5 years , I could see that the rate and quality of applications for the positions had declined steadily and we needed to rethink our processes and not keep doing it the same way we always had , which required new levels of buy - in from my team and thinking in ways we had not before . Our employees were front line staff for customer service , crisis response , and being leaders within their communities so a decline in their skills and abilities truly was impacting the experience of the others on our campus , which was showing through satisfaction surveys and feedback groups we had held .
Selection
I had used visualization and mind mapping in previous positions in order to find themes and patterns and knew these may assist in creating new hiring marketing , interview questions and process , and hiring experiences . I knew that I needed to lead this team from the “ what is … ” and “ this is how it ’s always been ” to the “ what if … ” mindset . In order to do that , I chose mind mapping and created a plan to lead the group through it .
Application and Insight
In our first meeting , I broached the topic of wanting to move from the “ what is ” and has been to a more innovative approach of “ what if we did … . ” There was quite a bit of resistance from people – much of it was couched in “ why fix / change it if it ’s working ? ” I did n’t want to give in to the mindset as I knew we could make our process better by looking at what we could do and challenged them to work alongside of me . I went as far to say “ let ’s try something different this year and if it does n’t work we ’ll do it the old way again next year . ” Giving that concession seemed to relax them and we moved into weeks of mind mapping exercises . We put post - it notes up around the room , talked about why some ideas were more feasible than others , challenged and supported each other on thoughts and moved from a team that worked on autopilot to an engaged group of people with a passion for the work . We put some ideas on the side for future years and created a proposal for the executive team that included 3 different timelines for marketing , interviewing , and hiring our staff – none of which included the process from the previous year .
By using mind mapping with our team we were able to move our marketing , interviewing , and hiring process from a place of stagnation into an area where we were able to work better with applicants from the first contact through hiring . The team started with ¾ full - time staff and ¼ student staff , but when word got around to student staff that we were seriously diving into the recruitment and hiring processes , many more students staff began to come , which gave us much more insight as to what their true experience and thoughts were . It allowed us to get unfettered feedback as to what we had been doing well in past iterations , but also what could be . Having the post - its on the walls every meeting so
Reflection – Mind Mapping
we could add and refer back to them was very helpful as well – especially as our meetings were required to be open to the public and we never knew when a new person or group would attend .
Moving into the next year the team had gained so much interest for the innovations and changes we had made that we had to create a maximum number of members and attendees so that we could continue to move forward . I believe we were a success as we moved from the “ what is ” into the “ what if ” by mind mapping and the results could be seen through the quality , quantity , and satisfaction of the candidates . And because we were doing something that other teams were not – changing and leaning into the excitement of innovation through design thinking .
Approach
This course has assisted me in seeing the value of the growth mindset and how important the process of design thinking is within a company . Mind mapping , at the time and in the space we were in at the time , was the best way to be able to move my team from “ what is ” into the “ what if ” and the results paid off tenfold . They were more engaged in the process , so much so that their supervisees started attending our team meetings to see what was going on . I had one attendee afterward share that they were taking the mind mapping exercises to a group project as it worked so well within our team – and they ended up working better together and getting the top score .
In higher education , in the role that I hold , I do not have a lot of opportunities for learning launches ( as we ’re highly regulated and frequently only have one time to try something , so it ’s ‘ sink or swim ’ ) but incorporating visualization , storytelling , and mind mapping will continue to be a part of my approach in the teams that I lead and work within .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind Mapping
Challenge
Leading a team for the annual creation , development , and implementation of the hiring process for 300 positions on a college campus can be a daunting task . When I first joined the company , when I would ask a question about how we recruited or hired our staff and question to my team ( comprised of staff and students ) ‘ why that way ? ’ I was almost always told “ that ’s they way we ’ve done it . ” Reviewing data from the previous 5 years , I could see that the rate and quality of applications for the positions had declined steadily and we needed to rethink our processes and not keep doing it the same way we always had , which required new levels of buy - in from my team and thinking in ways we had not before . Our employees were front line staff for customer service , crisis response , and being leaders within their communities so a decline in their skills and abilities truly was impacting the experience of the others on our campus , which was showing through satisfaction surveys and feedback groups we had held .
Selection
I had used visualization and mind mapping in previous positions in order to find themes and patterns and knew these may assist in creating new hiring marketing , interview questions and process , and hiring experiences . I knew that I needed to lead this team from the “ what is … ” and “ this is how it ’s always been ” to the “ what if … ” mindset . In order to do that , I chose mind mapping and created a plan to lead the group through it .
Application and Insight
In our first meeting , I broached the topic of wanting to move from the “ what is ” and has been to a more innovative approach of “ what if we did … . ” There was quite a bit of resistance from people – much of it was couched in “ why fix / change it if it ’s working ? ” I did n’t want to give in to the mindset as I knew we could make our process better by looking at what we could do and challenged them to work alongside of me . I went as far to say “ let ’s try something different this year and if it does n’t work we ’ll do it the old way again next year . ” Giving that concession seemed to relax them and we moved into weeks of mind mapping exercises . We put post - it notes up around the room , talked about why some ideas were more feasible than others , challenged and supported each other on thoughts and moved from a team that worked on autopilot to an engaged group of people with a passion for the work . We put some ideas on the side for future years and created a proposal for the executive team that included 3 different timelines for marketing , interviewing , and hiring our staff – none of which included the process from the previous year .
By using mind mapping with our team we were able to move our marketing , interviewing , and hiring process from a place of stagnation into an area where we were able to work better with applicants from the first contact through hiring . The team started with ¾ full - time staff and ¼ student staff , but when word got around to student staff that we were seriously diving into the recruitment and hiring processes , many more students staff began to come , which gave us much more insight as to what their true experience and thoughts were . It allowed us to get unfettered feedback as to what we had been doing well in past iterations , but also what could be . Having the post - its on the walls every meeting so
Reflection – Mind Mapping
we could add and refer back to them was very helpful as well – especially as our meetings were required to be open to the public and we never knew when a new person or group would attend .
Moving into the next year the team had gained so much interest for the innovations and changes we had made that we had to create a maximum number of members and attendees so that we could continue to move forward . I believe we were a success as we moved from the “ what is ” into the “ what if ” by mind mapping and the results could be seen through the quality , quantity , and satisfaction of the candidates . And because we were doing something that other teams were not – changing and leaning into the excitement of innovation through design thinking .
Approach
This course has assisted me in seeing the value of the growth mindset and how important the process of design thinking is within a company . Mind mapping , at the time and in the space we were in at the time , was the best way to be able to move my team from “ what is ” into the “ what if ” and the results paid off tenfold . They were more engaged in the process , so much so that their supervisees started attending our team meetings to see what was going on . I had one attendee afterward share that they were taking the mind mapping exercises to a group project as it worked so well within our team – and they ended up working better together and getting the top score .
In higher education , in the role that I hold , I do not have a lot of opportunities for learning launches ( as we ’re highly regulated and frequently only have one time to try something , so it ’s ‘ sink or swim ’ ) but incorporating visualization , storytelling , and mind mapping will continue to be a part of my approach in the teams that I lead and work within .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21156 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for Innovation
Final Assignment : Reflection – Visualization
Challenge and Selection
I am a freelance Digital Marketing Consultant , with focus on Social Media . I used the Visualization tool in a project of a client of mine ; let ’s call him Health Shop ( for Privacy reasons ) . Health Shop is a well - established physical retail store in a small town . Health Shop sells everything you need for your well - being , from head to toe , and they specialize in alternative fitness methods as well as oral hygiene . Two years ago they launched an online shop , with poor sales so far . The consulted me in order to figure out their Omnichannel Marketing strategy as the team was n’t in the digital natives category ( all of them in their 50s ) and neither did they know how nor did they want to use the new media .
It was a difficult task for me , because before I could even start and plan out a digital strategy for them , I had to convince the Management and make them understand that the Marketing of today is different than the Marketing they had learned a couple of decades ago . Most of them were also reluctant to Social Media platforms such as Facebook and Twitter ; they had Privacy and Security concerns , did n’t use them in their free time and thought it was just “ something for the kiddies ” .
I decided to set up a meeting with all the stakeholders : owners , management , employees and to make it more of a workshop than a traditional gathering . I knew that before I could lay out my digital strategy for their business , I first had to make them understand how Marketing and Social Media “ tick ” nowadays . They were a tough crowd , and I decided that instead of having me talk for one hour straight or even more , I would have them participate in a workshop about Social Media and Digital Communication . Visualization would help them understand this new , exciting world much better , the tool would make sure that we are all talking about the same thing and stay focused and in line .
Application
All stakeholders of the Health Shop participated in the workshop ; I gathered the small team of five in the shop on a Saturday afternoon . A big , round table was moved and placed in the middle of the shop in order for every participant to have an open and flowing communication with everybody else . I set up two white boards , each of them equipped with markers and post - its in different colors .
Part I of the workshop : On the top of the left white board I placed a sign with the word “ classic ” on it . On the right board the sign had written the word “ digital ” on it . I then drew a simple , big stickman , on both of those boards and asked each of them to think about their customer life cycle and write each thought that comes to mind ( I set a maximum of three words ) on a post - it note . Every participant was assigned to a specific color of post - its , in order to keep them apart . I gave them 10 minutes and then they put their notes onto the drawing of the stick man and connect their post - its ( thoughts ) with an arrow in order to have the full cycle .
We discussed every created cycle shortly and then grouped the similar thoughts in patterns : explore , consider , buy , use and so on . This was also done with the help of visualization tools , as I drew a map of this customer journey on the board and placed the post - its with a similar meaning together in groups .
Part II : Then , it was my turn to focus on each of those groups we had created and stress out the few similarities , but most importantly , the differences between the classic marketing and the digital one . For this purpose I used again visualization in form of video and images from social media channels and successful strategies of well - known brands which were in the same business as my client . Along the way , I re - explained important keywords such as “ reach ” , “ engagement ” , “ virality ” , “ digital authenticity ” , “ community ” and so on .
Part III ( final ): We repeated the first part of the workshop on the right board , the “ digital ” one , but now the team used the knowledge and insights they had gathered from the discussion in Part II . The ideas and thoughts that were shared after completing this part were more than amazing ! The team appeared to understand that Social Media are not just a game or a means to share cat content , that communication is now a two way street , with much more customer touch points and that in order to succeed in the Omnichannel business they had to re - think and re - set their marketing approach .
Insight and Approach
To be honest , it was the first time I used Design Thinking Tools , and the first time I had a workshop like this ! It surely wo n’t be the last time ! The visualization tool helps to bring your point across , everyone jumps onboard and participates ; no matter if it is the boss of the company or the intern , they all work together and brainstorm as a group . The visuals help stakeholders to focus on the task at hand , it supports them in their thinking process and I believe it simplifies the problem , regardless of its complexity . It also helps identify weak areas of an organization or team , as it makes deficiencies or difficulties more clear . I will use surely use this tool again , in combination with storytelling especially if I have to solve a problem on multiple levels .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation
Final Assignment : Reflection – Visualization
Challenge and Selection
I am a freelance Digital Marketing Consultant , with focus on Social Media . I used the Visualization tool in a project of a client of mine ; let ’s call him Health Shop ( for Privacy reasons ) . Health Shop is a well - established physical retail store in a small town . Health Shop sells everything you need for your well - being , from head to toe , and they specialize in alternative fitness methods as well as oral hygiene . Two years ago they launched an online shop , with poor sales so far . The consulted me in order to figure out their Omnichannel Marketing strategy as the team was n’t in the digital natives category ( all of them in their 50s ) and neither did they know how nor did they want to use the new media .
It was a difficult task for me , because before I could even start and plan out a digital strategy for them , I had to convince the Management and make them understand that the Marketing of today is different than the Marketing they had learned a couple of decades ago . Most of them were also reluctant to Social Media platforms such as Facebook and Twitter ; they had Privacy and Security concerns , did n’t use them in their free time and thought it was just “ something for the kiddies ” .
I decided to set up a meeting with all the stakeholders : owners , management , employees and to make it more of a workshop than a traditional gathering . I knew that before I could lay out my digital strategy for their business , I first had to make them understand how Marketing and Social Media “ tick ” nowadays . They were a tough crowd , and I decided that instead of having me talk for one hour straight or even more , I would have them participate in a workshop about Social Media and Digital Communication . Visualization would help them understand this new , exciting world much better , the tool would make sure that we are all talking about the same thing and stay focused and in line .
Application
All stakeholders of the Health Shop participated in the workshop ; I gathered the small team of five in the shop on a Saturday afternoon . A big , round table was moved and placed in the middle of the shop in order for every participant to have an open and flowing communication with everybody else . I set up two white boards , each of them equipped with markers and post - its in different colors .
Part I of the workshop : On the top of the left white board I placed a sign with the word “ classic ” on it . On the right board the sign had written the word “ digital ” on it . I then drew a simple , big stickman , on both of those boards and asked each of them to think about their customer life cycle and write each thought that comes to mind ( I set a maximum of three words ) on a post - it note . Every participant was assigned to a specific color of post - its , in order to keep them apart . I gave them 10 minutes and then they put their notes onto the drawing of the stick man and connect their post - its ( thoughts ) with an arrow in order to have the full cycle .
We discussed every created cycle shortly and then grouped the similar thoughts in patterns : explore , consider , buy , use and so on . This was also done with the help of visualization tools , as I drew a map of this customer journey on the board and placed the post - its with a similar meaning together in groups .
Part II : Then , it was my turn to focus on each of those groups we had created and stress out the few similarities , but most importantly , the differences between the classic marketing and the digital one . For this purpose I used again visualization in form of video and images from social media channels and successful strategies of well - known brands which were in the same business as my client . Along the way , I re - explained important keywords such as “ reach ” , “ engagement ” , “ virality ” , “ digital authenticity ” , “ community ” and so on .
Part III ( final ): We repeated the first part of the workshop on the right board , the “ digital ” one , but now the team used the knowledge and insights they had gathered from the discussion in Part II . The ideas and thoughts that were shared after completing this part were more than amazing ! The team appeared to understand that Social Media are not just a game or a means to share cat content , that communication is now a two way street , with much more customer touch points and that in order to succeed in the Omnichannel business they had to re - think and re - set their marketing approach .
Insight and Approach
To be honest , it was the first time I used Design Thinking Tools , and the first time I had a workshop like this ! It surely wo n’t be the last time ! The visualization tool helps to bring your point across , everyone jumps onboard and participates ; no matter if it is the boss of the company or the intern , they all work together and brainstorm as a group . The visuals help stakeholders to focus on the task at hand , it supports them in their thinking process and I believe it simplifies the problem , regardless of its complexity . It also helps identify weak areas of an organization or team , as it makes deficiencies or difficulties more clear . I will use surely use this tool again , in combination with storytelling especially if I have to solve a problem on multiple levels .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17579 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
❖ Description of the case : In the Region South of Costa Rica exists a business than
factory drinks to base a fruit natural call Passion Fruit , is bussines I know call
E’manuel , who they want increase the fame and sales of the juice
of Passion Fruit , whitout they no know how do what and they accept advisory . By is
reason with my knowledge of marketing perform an interview to the owners of the
deal for now all information detailed of the products and the business . So how the
problems than face , wishes and aspirations about the consultant obtained .
❖ Selection : for this challenge the tool selected was leering launch . Launching of
learning I know understands than consist and test of ideas for to get better
determined area of deal . this challenge it is very similar to the history of IBM well in
the video we saw they changed a shape outdated of do personalized , flexible and
interconnected . in the case of this challenge of the juice of passion fruit of the
business E’manuel know will search the way of to get better the
sales and advertising of the juice getting betters the packing of the products already
than impreviously I know offers to the buy higher and I know various to a presentation
than he liters can be used by portions and thus reach 2 target markets .
Also I know he decided try out bells advertising for the products in nets social and to
size sor impact in the audience of the page in net social than have the business
Hecho X Nosotros , it stor would test of quick and cheap launch .
❖ Application : Then of know the opinions of the businessmen and the customers on
the reasons and preferences of applications of the products advise on variations in
pack of the drink than tan improven the experience of consumption , how to use the
product at home with bells networking social daily and so persuade in the purchase
of the ´ product .
❖ Insight : I learned than any idea of deal you jan option of become in something
dynamic and interactive with customer forever using wise to the nature of business
well in this case we apply leave of only to post photos of the drink that the company
sell by images with persuasive content with information on the properties and
benefits than contains the fruit of the drink .
❖ Focus : In this kind case would apply equally learning launch well how I mentioned
previously every strategy should go wise to the model of deal and type of problem to
solve .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
❖ Description of the case : In the Region South of Costa Rica exists a business than
factory drinks to base a fruit natural call Passion Fruit , is bussines I know call
E’manuel , who they want increase the fame and sales of the juice
of Passion Fruit , whitout they no know how do what and they accept advisory . By is
reason with my knowledge of marketing perform an interview to the owners of the
deal for now all information detailed of the products and the business . So how the
problems than face , wishes and aspirations about the consultant obtained .
❖ Selection : for this challenge the tool selected was leering launch . Launching of
learning I know understands than consist and test of ideas for to get better
determined area of deal . this challenge it is very similar to the history of IBM well in
the video we saw they changed a shape outdated of do personalized , flexible and
interconnected . in the case of this challenge of the juice of passion fruit of the
business E’manuel know will search the way of to get better the
sales and advertising of the juice getting betters the packing of the products already
than impreviously I know offers to the buy higher and I know various to a presentation
than he liters can be used by portions and thus reach 2 target markets .
Also I know he decided try out bells advertising for the products in nets social and to
size sor impact in the audience of the page in net social than have the business
Hecho X Nosotros , it stor would test of quick and cheap launch .
❖ Application : Then of know the opinions of the businessmen and the customers on
the reasons and preferences of applications of the products advise on variations in
pack of the drink than tan improven the experience of consumption , how to use the
product at home with bells networking social daily and so persuade in the purchase
of the ´ product .
❖ Insight : I learned than any idea of deal you jan option of become in something
dynamic and interactive with customer forever using wise to the nature of business
well in this case we apply leave of only to post photos of the drink that the company
sell by images with persuasive content with information on the properties and
benefits than contains the fruit of the drink .
❖ Focus : In this kind case would apply equally learning launch well how I mentioned
previously every strategy should go wise to the model of deal and type of problem to
solve .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16741 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | How we build product successfully using Visualization
Challenge & Selection
In my view , Visualization is the tool to achieve a shared understanding of problem among a diverse group of stakeholders . So I used it . I use this approach when designing products for our customers . I have used this technique to understand problem more clearly and get our team comfortable with problem so that they can produce solutions effectively . Main challenge we faced while designing our product is that team members are not fully aware of features . It lead to many issues . Finally I came to know about Design Thinking and it helped me a lot .
Application
First I gathered available documents which are in different formats and tried to get a clear picture on it . Later I conducted a meeting with stakeholders and told them information I have . After telling them , I asked some questions and gave 10 minutes to think for answers . After 10 minutes , they addressed the questions and I asked questions again . Same procedure continued until whole doubts are cleared . After whole process completed , we started visualising those features and ranked them . Based on ranking we implemented those features . In the same way we completed whole product which is now successful .
Insight & Approach
Conducting this exercise opened me to more important features that are need to be developed . This exercise also helped them to gain confidence in what they are building . They felt happy as they were given chance to express their perspective also .
Next time I would use the visualization activity as a staring point for a series of design thinking activities .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: How we build product successfully using Visualization
Challenge & Selection
In my view , Visualization is the tool to achieve a shared understanding of problem among a diverse group of stakeholders . So I used it . I use this approach when designing products for our customers . I have used this technique to understand problem more clearly and get our team comfortable with problem so that they can produce solutions effectively . Main challenge we faced while designing our product is that team members are not fully aware of features . It lead to many issues . Finally I came to know about Design Thinking and it helped me a lot .
Application
First I gathered available documents which are in different formats and tried to get a clear picture on it . Later I conducted a meeting with stakeholders and told them information I have . After telling them , I asked some questions and gave 10 minutes to think for answers . After 10 minutes , they addressed the questions and I asked questions again . Same procedure continued until whole doubts are cleared . After whole process completed , we started visualising those features and ranked them . Based on ranking we implemented those features . In the same way we completed whole product which is now successful .
Insight & Approach
Conducting this exercise opened me to more important features that are need to be developed . This exercise also helped them to gain confidence in what they are building . They felt happy as they were given chance to express their perspective also .
Next time I would use the visualization activity as a staring point for a series of design thinking activities .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11519 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Challenge and Selection My non - profit organization provides after - school academic and college preparation support for students in Title 1 ( low performing ) schools . In my role as project manager , I was tasked with a project to design a course that would motivate high school junior students to study for and perform well on the SAT college entrance exam . Since the organization was dependent on college student volunteers and only assigned one part - time staff to coordinate all activities at each school site , the program had to be affordable and in - house . Another challenge was incorporating the organization ’s core value of empowering students and entrenching the idea of peer - support and self - sustainability . While a traditional SAT Prep Course could have been an obvious solution , it was costly , rigidly structured and in which participants played a minimal role in the whole learning process – mainly receiving content presented by the teacher . To attain our goal of creating an empowering SAT Prep course , we started with what ’s currently available and has been the model for many years in designing such courses . We developed content and a schedule , trained and assigned the site coordinator the responsibility of teaching the course while volunteers serve as aids . As the project manager , I observed and documented participants ’ behavior and managed all party ’s involvement in refining the course . We concluded that participants ( students ) should have an active role in the teaching process as well . This , we hoped would solve the challenges of making the course affordable and sustainable and for the student to take ownership of the course and therefore feel empowered . I chose the Learning Launch tool as an action - based method that allows you to refine your prototype as you continue to observe engagement and learn more about the product . We used the Learning Launch tool to test this prototype at one school before deciding on adopting it across all schools . Application The new prototype we launch was student- centered and we wanted to test it in one cohort at one school site . The participants were divided into small groups ( 3 - 4 ) that would study , present on and teach a sub - section of SAT Prep each week . The same went on for the practice tests , with a set number of questions assigned to each group and for them to teach to the whole cohort their solving methods . The volunteers were assigned to serve as advisor to each group . The site coordinator served to coordinate logistics , schedules , content , group and volunteer management , and assist with the learning process when needed . We documented student ’s progress in practice tests as well as the real exam and compared it student in our other sites . This experience of witnessing a prototype being tested with a specific target group and in a controlled environment was significant for us to determine its success and if we should export it to other sites .
Insight and Approach The overall idea of having our students ( i.e. customers ) at the center of our service is certainly a rewarding approach . In this journey we started with a general product ( traditional SAT Prep Courses ) and observed our students ’ engagement with it to develop a future product . Once we have developed a new model , we went on to this Learning Launch phase , which allowed us to test our model - prototype in one school to determine if it should be implemented across our different school site . The testing phase was crucial to determine the desirability and viability of the model with our students . It reinforced the importance to testing a model before fully developing it and setting on a final launch across the organization . While this particular prototype was successful and allowed us to meet our organizations goals , it must be noted that we did not attain the same success with other prototypes . One example is an attempt to conduct a similar approach for a math accelerator program with elementary students – the teacher - led approach worked better . An important insight from this experience , which must be comprehended and anticipated in future approaches to similar cases , is the importance of open - mindedness testing or refining a prototype . With an open - mindedness approach , you may discover the next prototype while you ’re testing the first .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Challenge and Selection My non - profit organization provides after - school academic and college preparation support for students in Title 1 ( low performing ) schools . In my role as project manager , I was tasked with a project to design a course that would motivate high school junior students to study for and perform well on the SAT college entrance exam . Since the organization was dependent on college student volunteers and only assigned one part - time staff to coordinate all activities at each school site , the program had to be affordable and in - house . Another challenge was incorporating the organization ’s core value of empowering students and entrenching the idea of peer - support and self - sustainability . While a traditional SAT Prep Course could have been an obvious solution , it was costly , rigidly structured and in which participants played a minimal role in the whole learning process – mainly receiving content presented by the teacher . To attain our goal of creating an empowering SAT Prep course , we started with what ’s currently available and has been the model for many years in designing such courses . We developed content and a schedule , trained and assigned the site coordinator the responsibility of teaching the course while volunteers serve as aids . As the project manager , I observed and documented participants ’ behavior and managed all party ’s involvement in refining the course . We concluded that participants ( students ) should have an active role in the teaching process as well . This , we hoped would solve the challenges of making the course affordable and sustainable and for the student to take ownership of the course and therefore feel empowered . I chose the Learning Launch tool as an action - based method that allows you to refine your prototype as you continue to observe engagement and learn more about the product . We used the Learning Launch tool to test this prototype at one school before deciding on adopting it across all schools . Application The new prototype we launch was student- centered and we wanted to test it in one cohort at one school site . The participants were divided into small groups ( 3 - 4 ) that would study , present on and teach a sub - section of SAT Prep each week . The same went on for the practice tests , with a set number of questions assigned to each group and for them to teach to the whole cohort their solving methods . The volunteers were assigned to serve as advisor to each group . The site coordinator served to coordinate logistics , schedules , content , group and volunteer management , and assist with the learning process when needed . We documented student ’s progress in practice tests as well as the real exam and compared it student in our other sites . This experience of witnessing a prototype being tested with a specific target group and in a controlled environment was significant for us to determine its success and if we should export it to other sites .
Insight and Approach The overall idea of having our students ( i.e. customers ) at the center of our service is certainly a rewarding approach . In this journey we started with a general product ( traditional SAT Prep Courses ) and observed our students ’ engagement with it to develop a future product . Once we have developed a new model , we went on to this Learning Launch phase , which allowed us to test our model - prototype in one school to determine if it should be implemented across our different school site . The testing phase was crucial to determine the desirability and viability of the model with our students . It reinforced the importance to testing a model before fully developing it and setting on a final launch across the organization . While this particular prototype was successful and allowed us to meet our organizations goals , it must be noted that we did not attain the same success with other prototypes . One example is an attempt to conduct a similar approach for a math accelerator program with elementary students – the teacher - led approach worked better . An important insight from this experience , which must be comprehended and anticipated in future approaches to similar cases , is the importance of open - mindedness testing or refining a prototype . With an open - mindedness approach , you may discover the next prototype while you ’re testing the first .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21184 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – learning launch tool
Challenge
As a member of the management team organizing one branch of a small convenience store and we have a mission to increase sales in food and fresh ingredients . So , we see opportunities and having an idea in the long weekend that people love to cook and having activity with the family in their home , but the pain point is there is a few restaurants around here delivery food in long weekend . So , our idea is to create a set of BBQ ingredients and free delivery in the 5 km range around the store because we believe that customers will satisfy with comfortable to order by staying home and do not need to go out . This idea is popping up by no one knows or has experienced that will work with our customer . So , the challenge is how do we know the truth that customer is buying our idea or how to get the data that confirms our hypothesis .
Selection
We selected the learning launch tool because we want to make testing with our real customers to get feedback and use the data to create a strategy to store moreover , our team is new in this area , so using the learning launch tool is our choice to learn customer behavior around the store .
Application
We start to use this tool by setting our hypothesis . our idea is the customer around the store need the food delivery in the long weekend and staying home with their family . So , we are thinking if we set up the fresh ingredients in our store into a BBQ set and let them cook with their family and create the promotion free delivery within 5 km range around the store to study how customer responding .
Next , we set the execution plan about selecting the item in fresh meat , vegetable , some sauce , etc . We create 3 sets of BBQs ready to cook , make a valuable price , free delivery in 20 minutes , set the timeline for 5 days , and create a Facebook ad to reach the online customer and build offline ad in store for the walk - in customer before the campaign starts around 1 week . We also try to keep every step cheap and quick . We start testing in the long weekend by setting responsibility for people in the team such as order receiving , preparing stuff , payment , and delivery .
Insight
The result of this testing is we fail . We found that in the 5 days of the promotion , there is just 2 sets / day happen which is proved that this campaign is does n't work for some reason . So , we ask the customer about their decision to find the insight and found the truth that people satisfy with ordering , purchasing , and delivery but the point is they want to choose by their own choice not the set in a specific item . This is what we need to think again to pivot or put this idea to the trash can , but we already know the factor to figure out and we can shape the direction to the right way .
The lesson we have learned from this tool is we never know the truth about customer decisions with our idea until we are testing in the real world . Without this tool , we might spend a lot of money and wasting time . This is the best way to find a solution and to sharpen our idea to solve the customer 's pain point and get the real customer need . Our test has shown us the result and we found the factor that impacts the big picture and makes customers not buying the idea . So , we need to clarify and define the problem into the right factor .
Approach
The learning launch tool is very effective in this test . So next time I would use these technics because it helps us save time , save cost , and lead us in the right direction within the beginning part not too late to fix it . We also study and understanding customer behavior through this tool and using design thinking is remind me to start with the customer .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – learning launch tool
Challenge
As a member of the management team organizing one branch of a small convenience store and we have a mission to increase sales in food and fresh ingredients . So , we see opportunities and having an idea in the long weekend that people love to cook and having activity with the family in their home , but the pain point is there is a few restaurants around here delivery food in long weekend . So , our idea is to create a set of BBQ ingredients and free delivery in the 5 km range around the store because we believe that customers will satisfy with comfortable to order by staying home and do not need to go out . This idea is popping up by no one knows or has experienced that will work with our customer . So , the challenge is how do we know the truth that customer is buying our idea or how to get the data that confirms our hypothesis .
Selection
We selected the learning launch tool because we want to make testing with our real customers to get feedback and use the data to create a strategy to store moreover , our team is new in this area , so using the learning launch tool is our choice to learn customer behavior around the store .
Application
We start to use this tool by setting our hypothesis . our idea is the customer around the store need the food delivery in the long weekend and staying home with their family . So , we are thinking if we set up the fresh ingredients in our store into a BBQ set and let them cook with their family and create the promotion free delivery within 5 km range around the store to study how customer responding .
Next , we set the execution plan about selecting the item in fresh meat , vegetable , some sauce , etc . We create 3 sets of BBQs ready to cook , make a valuable price , free delivery in 20 minutes , set the timeline for 5 days , and create a Facebook ad to reach the online customer and build offline ad in store for the walk - in customer before the campaign starts around 1 week . We also try to keep every step cheap and quick . We start testing in the long weekend by setting responsibility for people in the team such as order receiving , preparing stuff , payment , and delivery .
Insight
The result of this testing is we fail . We found that in the 5 days of the promotion , there is just 2 sets / day happen which is proved that this campaign is does n't work for some reason . So , we ask the customer about their decision to find the insight and found the truth that people satisfy with ordering , purchasing , and delivery but the point is they want to choose by their own choice not the set in a specific item . This is what we need to think again to pivot or put this idea to the trash can , but we already know the factor to figure out and we can shape the direction to the right way .
The lesson we have learned from this tool is we never know the truth about customer decisions with our idea until we are testing in the real world . Without this tool , we might spend a lot of money and wasting time . This is the best way to find a solution and to sharpen our idea to solve the customer 's pain point and get the real customer need . Our test has shown us the result and we found the factor that impacts the big picture and makes customers not buying the idea . So , we need to clarify and define the problem into the right factor .
Approach
The learning launch tool is very effective in this test . So next time I would use these technics because it helps us save time , save cost , and lead us in the right direction within the beginning part not too late to fix it . We also study and understanding customer behavior through this tool and using design thinking is remind me to start with the customer .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20619 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Challenge I am a member of a group which is trying to help a non - profit group to identify which of their services are most used , how they could add more value and monetize the service that would be subscriber budget friendly as well as revenue generating just enough to sustain the operational cost of those services . Which is a win - win situation for service provider and the subscribers . We wanted to get this activity done in a time bound manner . Need to interact with the non - profit group to understand the different features that are on offer and the value proposition . Also , need to interact with the citizen in the neighborhood . Selection Our team spent time meeting with individual of the non - profit group along with going through the available documents regarding the services and the special features that each of the services offered and their locations . Short listed a few that seem to be quite promising for our test launch . Application For our launch , we focused on choosing the right combination of locations / neighborhoods where a service with a specific feature would be supported by the non - profit group . As part of this we chose to shadow the non - profit group member right through the service and made relevant observations and notes . Additionally , we prepared a short survey for the user of the service to capture feedback regarding specific aspects of the service and enquired if they were willing to pay for the service and if so in what range . After the completion of the test launch phase . All observations , user feedback was collated . Insight More often than not the data collected as part of the above test launch confirmed a good number of service features did indeed have a great demand and along with there are a few surprises regarding the last of demand or appeal for most promising service as though by the non - profit group . There was some other interesting by products of the feedback , one of which is a request for a service which is not offered as of yet , Pain points in the service that is offered and possible enhance / modification of the service offering which the non - profit group did not have visibility into till then .
Approach This quick test launch helped the non - profit group to identify which service are in demand in which neighborhoods and they also worked on the user requested modifications to increase the overall user experience with regards the service offering . Armed with the insights non - profit group was able to target specific neighborhoods with specific service to deliver value to the community and expanded they reach .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Challenge I am a member of a group which is trying to help a non - profit group to identify which of their services are most used , how they could add more value and monetize the service that would be subscriber budget friendly as well as revenue generating just enough to sustain the operational cost of those services . Which is a win - win situation for service provider and the subscribers . We wanted to get this activity done in a time bound manner . Need to interact with the non - profit group to understand the different features that are on offer and the value proposition . Also , need to interact with the citizen in the neighborhood . Selection Our team spent time meeting with individual of the non - profit group along with going through the available documents regarding the services and the special features that each of the services offered and their locations . Short listed a few that seem to be quite promising for our test launch . Application For our launch , we focused on choosing the right combination of locations / neighborhoods where a service with a specific feature would be supported by the non - profit group . As part of this we chose to shadow the non - profit group member right through the service and made relevant observations and notes . Additionally , we prepared a short survey for the user of the service to capture feedback regarding specific aspects of the service and enquired if they were willing to pay for the service and if so in what range . After the completion of the test launch phase . All observations , user feedback was collated . Insight More often than not the data collected as part of the above test launch confirmed a good number of service features did indeed have a great demand and along with there are a few surprises regarding the last of demand or appeal for most promising service as though by the non - profit group . There was some other interesting by products of the feedback , one of which is a request for a service which is not offered as of yet , Pain points in the service that is offered and possible enhance / modification of the service offering which the non - profit group did not have visibility into till then .
Approach This quick test launch helped the non - profit group to identify which service are in demand in which neighborhoods and they also worked on the user requested modifications to increase the overall user experience with regards the service offering . Armed with the insights non - profit group was able to target specific neighborhoods with specific service to deliver value to the community and expanded they reach .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20120 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge
To prepare comparative trainings of the cars produced by the automaker that I work with the cars of other competing automakers with no money for it .
We are going through a time of crisis with the market in low sales . To reduce the impact of the crisis , it is essential that the brand 's sales teams are well prepared and trained in relation to our products in the face of increasingly fierce competition .
In the recent past , as sales grew , we had money to buy competing vehicles for evaluation and training preparation .
This year there are no funds to buy competing vehicles . The board of directors of the company proposed the following information collection model :
- My company employees will go to competitors ' resellers as if they are potential buyers , and will evaluate the products during the false purchase process , especially the perception during the test drive .
- After the visits to the competitors , the employees will complete a form to be created with topic to be evaluated in the products .
- Answers will be compiled and a final report will be generated and distributed through the existing online training portal .
The challenge is that we have never done this process of information acquisition , so we do not know if the criteria proposed for evaluation are all valid , we do not know if the people who are evaluating have these criteria clearly when filling out the form applying a fair degree For each item With exemption , and lastly , the amount of information generated can reach a very large volume , since each car produced by us today has in the market between 5 to 7 direct competitors , in addition to the collection time not yet validated and only estimated , Do not make sure a deadline for the entire process of collecting , processing and disclosing the information obtained .
Application
To minimize errors and make an assessment of the process as a whole , and certainly to apply improvements , we will carry out the Learning Launch .
Instead of our evaluators visiting all competing brands and filling out the proposed forms for each car , we will visit only one competing brand .
With the completed forms , we have a meeting with everyone to understand how each used the evaluation criteria in their answers . If we have a discrepant note , we check if the criterion adopted was actually recommended for this item , otherwise we do a new training for the evaluator and we allow the change of grade if he has that understanding .
Finally , we compile and generate the final report for distribution to suppliers .
All of this was done very fast because there is only one form to be completed per participant and the compilation has also become easier because there is very little data to be computed .
Insight and Approach
With the comparison in just one car , the team was able to see opportunities for improvements in the forms , we also managed to level the quality of the expected expectations in each form question , generating a more linear response pattern .
The time required to carry out this information gathering process was understood by the company team and management , facilitating the planning of future actions in this process .
An easy - to - understand final report template was also created by the sales teams .
And finally , the model has been validated by the company 's management , which will generate a lot of information for the sales teams at an extremely low cost .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge
To prepare comparative trainings of the cars produced by the automaker that I work with the cars of other competing automakers with no money for it .
We are going through a time of crisis with the market in low sales . To reduce the impact of the crisis , it is essential that the brand 's sales teams are well prepared and trained in relation to our products in the face of increasingly fierce competition .
In the recent past , as sales grew , we had money to buy competing vehicles for evaluation and training preparation .
This year there are no funds to buy competing vehicles . The board of directors of the company proposed the following information collection model :
- My company employees will go to competitors ' resellers as if they are potential buyers , and will evaluate the products during the false purchase process , especially the perception during the test drive .
- After the visits to the competitors , the employees will complete a form to be created with topic to be evaluated in the products .
- Answers will be compiled and a final report will be generated and distributed through the existing online training portal .
The challenge is that we have never done this process of information acquisition , so we do not know if the criteria proposed for evaluation are all valid , we do not know if the people who are evaluating have these criteria clearly when filling out the form applying a fair degree For each item With exemption , and lastly , the amount of information generated can reach a very large volume , since each car produced by us today has in the market between 5 to 7 direct competitors , in addition to the collection time not yet validated and only estimated , Do not make sure a deadline for the entire process of collecting , processing and disclosing the information obtained .
Application
To minimize errors and make an assessment of the process as a whole , and certainly to apply improvements , we will carry out the Learning Launch .
Instead of our evaluators visiting all competing brands and filling out the proposed forms for each car , we will visit only one competing brand .
With the completed forms , we have a meeting with everyone to understand how each used the evaluation criteria in their answers . If we have a discrepant note , we check if the criterion adopted was actually recommended for this item , otherwise we do a new training for the evaluator and we allow the change of grade if he has that understanding .
Finally , we compile and generate the final report for distribution to suppliers .
All of this was done very fast because there is only one form to be completed per participant and the compilation has also become easier because there is very little data to be computed .
Insight and Approach
With the comparison in just one car , the team was able to see opportunities for improvements in the forms , we also managed to level the quality of the expected expectations in each form question , generating a more linear response pattern .
The time required to carry out this information gathering process was understood by the company team and management , facilitating the planning of future actions in this process .
An easy - to - understand final report template was also created by the sales teams .
And finally , the model has been validated by the company 's management , which will generate a lot of information for the sales teams at an extremely low cost .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15352 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Task
Updating the map of intersection of functional . Now , the map of intersection of functionalities is not updated on an ongoing basis , no new intersections are added , which makes this tool ineffective .
Tool
Visualization . Visualization allows you to fit all the information from
the research in one picture , and also allows you to adapt ideas in a more
understandable form .
https://www.coursera.org/learn/uva-darden-design-thinking- innovation / lecture / xju53 / visualization - tool
Application
An anonymous study was carried out to determine whether an
intersection map is needed , the criteria for the convenience of filling out
were evaluated , ideas for improving the map were collected . Then the
information was visualized on one board . The tool turned out to be
effective , links between problems were reflected , problems were
grouped and correlated with ideas . All this allowed us to consider the
problem from a new angle and increase the attractiveness of the tool for
the user and gave impetus to new ideas .
Understanding
Create a convenient tool , it was necessary to investigate the problem of
the form , to make it convenient , to conduct surveys . Through
visualization , it was possible to more simply and clearly convey the idea
and value of the card .
Approach
Improve the format of communicating information through symbols ,
agree on easy and understandable pictograms , this will save time and
improve the result .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Task
Updating the map of intersection of functional . Now , the map of intersection of functionalities is not updated on an ongoing basis , no new intersections are added , which makes this tool ineffective .
Tool
Visualization . Visualization allows you to fit all the information from
the research in one picture , and also allows you to adapt ideas in a more
understandable form .
https://www.coursera.org/learn/uva-darden-design-thinking- innovation / lecture / xju53 / visualization - tool
Application
An anonymous study was carried out to determine whether an
intersection map is needed , the criteria for the convenience of filling out
were evaluated , ideas for improving the map were collected . Then the
information was visualized on one board . The tool turned out to be
effective , links between problems were reflected , problems were
grouped and correlated with ideas . All this allowed us to consider the
problem from a new angle and increase the attractiveness of the tool for
the user and gave impetus to new ideas .
Understanding
Create a convenient tool , it was necessary to investigate the problem of
the form , to make it convenient , to conduct surveys . Through
visualization , it was possible to more simply and clearly convey the idea
and value of the card .
Approach
Improve the format of communicating information through symbols ,
agree on easy and understandable pictograms , this will save time and
improve the result .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16140 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Assignment : Reflection on Design Thinking , Storytelling- December 2018
1 . Challenge and Selection
Storytelling is a true way to be used in letting company ’s productivity to be observed towards its achievements . Within different methods , professional companies do elaborate some approaches where storytelling is part of strategies to annual action plans . As head of finance in Financial institution , after my personal observations to the staff performance , I realized that they do perform well under direct supervision than working on their own spirt . This has motivated me to choose storytelling as a best tool to change their mindset .
2 . Application
As a head of Finance , one day I organized a meeting with my staff in my department . When I was conducting my weekly monitoring , I found that , a professional meeting has to be chaired . I call upon my staffs from whom I am supervisor toward personal productivity . During that discussion , I told them a story from which everyone had to react on his / her point of view .
When we were in that presentations , the audience were attracted as time run out . After that reaction , without any kind of sampling , each from them has been allowed free time to express his / her concern . They arguments , easily , helped me to get their term modification towards their performance resulting from the story read down above .
3 . Insight
By following all courses planned , I learnt from in many things . Firstly , from design thinking , I served that , design thinking is a good tool to be used in problem solving . It helped me also to respect every one ’s opinion within in a given institution toward its production .
4 . Approach
As I am allowed an opportunity to follow Design Thinking for Innovation as a course , it will help me to know some needs , choices , tastes and preferences of staff , family members , clients and others beneficiaries in general . After its implementation I do predict a positive change all listed categories of concerned above respectively .
I do conclude , my assignment by thanking Lecturers , University of Virginia and other partners who contributed to this online courses .
May God bless you .
Eslam Abo Fatma
Rwanda- Africa
Email : [email protected]
Tel : ( 223)392 - 2765
| EMAIL: [email protected]
ID_NUM:
NAME_STUDENT: Eslam Abo Fatma
PHONE_NUM: ( 223)392 - 2765
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Assignment : Reflection on Design Thinking , Storytelling- December 2018
1 . Challenge and Selection
Storytelling is a true way to be used in letting company ’s productivity to be observed towards its achievements . Within different methods , professional companies do elaborate some approaches where storytelling is part of strategies to annual action plans . As head of finance in Financial institution , after my personal observations to the staff performance , I realized that they do perform well under direct supervision than working on their own spirt . This has motivated me to choose storytelling as a best tool to change their mindset .
2 . Application
As a head of Finance , one day I organized a meeting with my staff in my department . When I was conducting my weekly monitoring , I found that , a professional meeting has to be chaired . I call upon my staffs from whom I am supervisor toward personal productivity . During that discussion , I told them a story from which everyone had to react on his / her point of view .
When we were in that presentations , the audience were attracted as time run out . After that reaction , without any kind of sampling , each from them has been allowed free time to express his / her concern . They arguments , easily , helped me to get their term modification towards their performance resulting from the story read down above .
3 . Insight
By following all courses planned , I learnt from in many things . Firstly , from design thinking , I served that , design thinking is a good tool to be used in problem solving . It helped me also to respect every one ’s opinion within in a given institution toward its production .
4 . Approach
As I am allowed an opportunity to follow Design Thinking for Innovation as a course , it will help me to know some needs , choices , tastes and preferences of staff , family members , clients and others beneficiaries in general . After its implementation I do predict a positive change all listed categories of concerned above respectively .
I do conclude , my assignment by thanking Lecturers , University of Virginia and other partners who contributed to this online courses .
May God bless you .
Eslam Abo Fatma
Rwanda- Africa
Email : [email protected]
Tel : ( 223)392 - 2765
### Output: | {
"EMAIL": [
"[email protected]"
],
"ID_NUM": [],
"NAME_STUDENT": [
"Eslam Abo Fatma"
],
"PHONE_NUM": [
"( 223)392 - 2765"
],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 4777 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch Tool
Challenge I work for a medical supplies agencies that was recently chosen by Ministry of Health to distribute its medicines and medical supplies the Arid and Semi – Arid counties in Kenya . Our challenge was to introduce this new drugs and surgical equipment ’s into an area full of people who still practice the old traditional surgical methods and even the mid wives are still using the traditional methods to help expectant mothers deliver their babies The scope of this assignment involved working with the health facilities in these areas and sensitizing the locals who are sparsely located because of the geographical terrain of the region . The solution included intense offering trainings and stipends to encourage the women to use the health facilities during giving birth . This in a way would help reduce the infant mortality rate in these areas . Selection We have already gone through the design thinking process and we at the experimentation stage . Our aim was to learn as we move on with the process , allow ourselves to learn from mistakes that we were to encounter , if any , make the testing cheap and fast . Our focus was on what we did not know and how to learn what we did not know . Application 1 . Market penetration – our first learning launch focus was to train the mid wives and the community health workers who are already in these areas . we sought to increase the number of Community health workers and also equip them with medical equipment ’s which they can use in their day to day visitation to various homes in these areas . 2 . Channels of distribution – our second learning launch focus was to reduce the minimum terms and conditions for the parties involved in the distribution channel . This would test our assumption that more stringent rules would reduce network coverage in the region . 3 . Intense marketing – our third learning launch focus was to intensely market our products through the same community health workers so as to
increase awareness of the new medical methods that have been introduced to help the region . Insight By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . From our client journey mapping insights , from both the end users and parties involved in the distribution channel , our actual results were slightly different from our expected results . 1 . The health facilities required that the supplies company provide them with refrigerators for various reasons :
The region is very hot , therefore , most of the drugs in these area
could get spoilt due to the harsh climatic conditions
2 . We also took concern of the frequency of distribution in the region because of the distance from the manufacturing plant , geographical terrain and security issues . 3 . Our key stakeholders emphasized that reduced prices , did not automatically result into
increased sales and market share . We therefore needed to reconsider the cost of production or find ourselves in the struggling position . 5 . The stakeholders view was that we needed to revise the terms and conditions for the distributors to create a more trusted channel . They are in the opinion that , to have a credible and trusted channel , it is important to introduce exhaustive measures . Moving forward , our team will review these insights and incorporate them into future launch designs . Our major insight is the learning and improvement in our future launches . Approach Given that our team has already gone through several design thinking activities tools and are at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first launch and incorporate this insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch Tool
Challenge I work for a medical supplies agencies that was recently chosen by Ministry of Health to distribute its medicines and medical supplies the Arid and Semi – Arid counties in Kenya . Our challenge was to introduce this new drugs and surgical equipment ’s into an area full of people who still practice the old traditional surgical methods and even the mid wives are still using the traditional methods to help expectant mothers deliver their babies The scope of this assignment involved working with the health facilities in these areas and sensitizing the locals who are sparsely located because of the geographical terrain of the region . The solution included intense offering trainings and stipends to encourage the women to use the health facilities during giving birth . This in a way would help reduce the infant mortality rate in these areas . Selection We have already gone through the design thinking process and we at the experimentation stage . Our aim was to learn as we move on with the process , allow ourselves to learn from mistakes that we were to encounter , if any , make the testing cheap and fast . Our focus was on what we did not know and how to learn what we did not know . Application 1 . Market penetration – our first learning launch focus was to train the mid wives and the community health workers who are already in these areas . we sought to increase the number of Community health workers and also equip them with medical equipment ’s which they can use in their day to day visitation to various homes in these areas . 2 . Channels of distribution – our second learning launch focus was to reduce the minimum terms and conditions for the parties involved in the distribution channel . This would test our assumption that more stringent rules would reduce network coverage in the region . 3 . Intense marketing – our third learning launch focus was to intensely market our products through the same community health workers so as to
increase awareness of the new medical methods that have been introduced to help the region . Insight By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . From our client journey mapping insights , from both the end users and parties involved in the distribution channel , our actual results were slightly different from our expected results . 1 . The health facilities required that the supplies company provide them with refrigerators for various reasons :
The region is very hot , therefore , most of the drugs in these area
could get spoilt due to the harsh climatic conditions
2 . We also took concern of the frequency of distribution in the region because of the distance from the manufacturing plant , geographical terrain and security issues . 3 . Our key stakeholders emphasized that reduced prices , did not automatically result into
increased sales and market share . We therefore needed to reconsider the cost of production or find ourselves in the struggling position . 5 . The stakeholders view was that we needed to revise the terms and conditions for the distributors to create a more trusted channel . They are in the opinion that , to have a credible and trusted channel , it is important to introduce exhaustive measures . Moving forward , our team will review these insights and incorporate them into future launch designs . Our major insight is the learning and improvement in our future launches . Approach Given that our team has already gone through several design thinking activities tools and are at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first launch and incorporate this insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12906 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization ( Module 1 )
Challenge : I am the owner and founder of a solar company . My job is to create ideas to convince clients to use Renewable Energy Sources . My customers need to understand how a house plus energy works , how they can charge an electric car for free and how they can use free energy at home . I want to sell products through education . We have to find ways to convince them to sustainability . We want to present the process online to reduce costs and time .
Selection : I personally chose the visualization for this task . I believe that this is the most effective method in my industry . I want to visually show the problem using examples and comparisons . I also expect the team to define the problem and solve it in a visual way . we want to create a set of questions and answers for our problem . The team must construct the responses as simply as possible . because it is really a key part of the way we communicate , whether we are aware of it or not . It allows us to think non - verbally . I also know that the most important thing is to visualize the idea first , because then you will be able to test the prototype in the wild . Each of the subsequent prototypes should be built with the user in mind and answer a specific question .
Application : The first way to visualize sustainable development and the use of solar energy for free electricity and charging an electric car was the Power Point presentation . The method turned out to be effective , but only in a small group of participants . It required a presentation with an employee of
our company who , through this tool , discussed the problem and educated our clients . Unfortunately , it did not involve our client enough and turned out to be boring . The second way is to prepare a solar calculator on the website . This turned out to be an easy , quick and cheap way to reach the customer and get his attention . An important element was to show the customer a common denominator for photovoltaic installations .
Insight : Our team has built a design of a typical residential building , which they have placed on our website . In the upper corner , the team has placed a column in which the client himself provided the approximate size of the roof . The next column showed the location of the roof in relation to the geographical sides of the world ( north , south , east and west ) . The third column contained the price of the electric bill that the customer pays every month . Due to the simplicity of the tool , we did not want to have more data than the three we need to visualize the solution of our client 's problem . After entering the data , our client received graphically how to use energy . How many kilometers will the electric car travel . How much will its cost of electricity decrease . How many trees will the customer save by using renewable energy sources .
Approach : I believe that i can use this tool globally , but i need to change our team 's approach to generating customer attention . It is worth introducing a short video with the next tool that describes the basic energy problems of the client and our planet . This can cause more attention to the
problem . A conscious client reacts more easily to the message about the problem .
Steve Hernandez Poland
| EMAIL:
ID_NUM:
NAME_STUDENT: Steve Hernandez
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization ( Module 1 )
Challenge : I am the owner and founder of a solar company . My job is to create ideas to convince clients to use Renewable Energy Sources . My customers need to understand how a house plus energy works , how they can charge an electric car for free and how they can use free energy at home . I want to sell products through education . We have to find ways to convince them to sustainability . We want to present the process online to reduce costs and time .
Selection : I personally chose the visualization for this task . I believe that this is the most effective method in my industry . I want to visually show the problem using examples and comparisons . I also expect the team to define the problem and solve it in a visual way . we want to create a set of questions and answers for our problem . The team must construct the responses as simply as possible . because it is really a key part of the way we communicate , whether we are aware of it or not . It allows us to think non - verbally . I also know that the most important thing is to visualize the idea first , because then you will be able to test the prototype in the wild . Each of the subsequent prototypes should be built with the user in mind and answer a specific question .
Application : The first way to visualize sustainable development and the use of solar energy for free electricity and charging an electric car was the Power Point presentation . The method turned out to be effective , but only in a small group of participants . It required a presentation with an employee of
our company who , through this tool , discussed the problem and educated our clients . Unfortunately , it did not involve our client enough and turned out to be boring . The second way is to prepare a solar calculator on the website . This turned out to be an easy , quick and cheap way to reach the customer and get his attention . An important element was to show the customer a common denominator for photovoltaic installations .
Insight : Our team has built a design of a typical residential building , which they have placed on our website . In the upper corner , the team has placed a column in which the client himself provided the approximate size of the roof . The next column showed the location of the roof in relation to the geographical sides of the world ( north , south , east and west ) . The third column contained the price of the electric bill that the customer pays every month . Due to the simplicity of the tool , we did not want to have more data than the three we need to visualize the solution of our client 's problem . After entering the data , our client received graphically how to use energy . How many kilometers will the electric car travel . How much will its cost of electricity decrease . How many trees will the customer save by using renewable energy sources .
Approach : I believe that i can use this tool globally , but i need to change our team 's approach to generating customer attention . It is worth introducing a short video with the next tool that describes the basic energy problems of the client and our planet . This can cause more attention to the
problem . A conscious client reacts more easily to the message about the problem .
Steve Hernandez Poland
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Steve Hernandez"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 7262 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking Innovation – Reflection on Learning Launch
Mlungisi Msibi , 05.02.2021
Challenge
As a DIGITAL FACTORY , the training and the development of skills , especially technical , of employees remains among the main concerns of our company , knowing that the Digital IT domain is undergoing a very important evolution at this time .
However , the planning and selection of classic training courses is subject to many constraints linked mainly to circumstances of the Covid-19 pandemic , the simultaneous unavailability of employees for a specified period due of projects commitments , the uncertainty of quality of training and trainers and the lack of visibility on the degree of learning per employee .
Selection
We decided to do a learning launch that allowed us to test very quickly & inexpensively whether we were on the right track or whether we needed to pivot completely our thinking . Even if the outcome is not as desired , the loss is minimal as the investment is low . A learning launch is in fact always beneficial : you quickly know whether you are on the right track with something or whether you need to go back to the drawing board and formulate based on the gathered insights a new or refined hypothesis .
Application
The online training seems to be the best solution that can meet our assumptions :
• Respect for physical distancing ( directive of the Minister of Health )
• Flexibility in time , the employee can study in the evening , on the weekend
• Multiple trainings in a short period of time
• Monitoring progress and assessment of learning
The e - Learning platforms have become intuitive and interactive and offer a variety of confirmed courses in partnership with internationally recognized universities as well as ways to monitor progress and evaluate employees at the end of training .
We chose 2 online training platforms : Coursera and Pluralsight . In order to test the solution in action , we created test accounts for 2 groups , the first composed of 2 project managers and the second of 4 developers . The trainings chosen are « Design Thinking » on Coursera for the 1st group and « DevOps » for the other on Pluralsight and we started the training simultaneously with a period of one month to finalize them .
Learning Launch
Solution to be
tested e - Learning
Who 2 project managers and 4 developers
Where online
How Creating a test accounts on 2 e - learning platforms
Cost NULL
Duration 1 month
As a member of the 1st group , the training of « design thinking » on Coursera was very satisfactory for me in terms of content and quality , the learning path provides flexibility and content tracking of the progress and the final exam allowed me to effectively evaluate the acquired knowledge .
Finally , all participants in this test confirm the reliability of the chosen platforms and the duration of one month was enough to finalize the courses perfectly . We therefore decided to go to generalization by creating accounts and collecting the training topics desired by the employees of the company in order to develop a year training plan .
Insights
The learning launch has allowed us to reach the right solution with a total respect for the requirements of our environment and in a rather limited period and with an almost negligible investment . In addition , during the experiment , we discovered other opportunities and benefits offered by the chosen platforms that can improve the sense of learning and sharing within our institution .
Approach
The learning launch has proven to be very reliable and it is a tool that can be particularly useful to us to test all new concepts in a safe way in terms of time and money . It will also allow us to solidify our new solutions in order to live a successful implementation both on the concrete side and on the satisfaction of the various stakeholders !
| EMAIL:
ID_NUM:
NAME_STUDENT: Mlungisi Msibi
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking Innovation – Reflection on Learning Launch
Mlungisi Msibi , 05.02.2021
Challenge
As a DIGITAL FACTORY , the training and the development of skills , especially technical , of employees remains among the main concerns of our company , knowing that the Digital IT domain is undergoing a very important evolution at this time .
However , the planning and selection of classic training courses is subject to many constraints linked mainly to circumstances of the Covid-19 pandemic , the simultaneous unavailability of employees for a specified period due of projects commitments , the uncertainty of quality of training and trainers and the lack of visibility on the degree of learning per employee .
Selection
We decided to do a learning launch that allowed us to test very quickly & inexpensively whether we were on the right track or whether we needed to pivot completely our thinking . Even if the outcome is not as desired , the loss is minimal as the investment is low . A learning launch is in fact always beneficial : you quickly know whether you are on the right track with something or whether you need to go back to the drawing board and formulate based on the gathered insights a new or refined hypothesis .
Application
The online training seems to be the best solution that can meet our assumptions :
• Respect for physical distancing ( directive of the Minister of Health )
• Flexibility in time , the employee can study in the evening , on the weekend
• Multiple trainings in a short period of time
• Monitoring progress and assessment of learning
The e - Learning platforms have become intuitive and interactive and offer a variety of confirmed courses in partnership with internationally recognized universities as well as ways to monitor progress and evaluate employees at the end of training .
We chose 2 online training platforms : Coursera and Pluralsight . In order to test the solution in action , we created test accounts for 2 groups , the first composed of 2 project managers and the second of 4 developers . The trainings chosen are « Design Thinking » on Coursera for the 1st group and « DevOps » for the other on Pluralsight and we started the training simultaneously with a period of one month to finalize them .
Learning Launch
Solution to be
tested e - Learning
Who 2 project managers and 4 developers
Where online
How Creating a test accounts on 2 e - learning platforms
Cost NULL
Duration 1 month
As a member of the 1st group , the training of « design thinking » on Coursera was very satisfactory for me in terms of content and quality , the learning path provides flexibility and content tracking of the progress and the final exam allowed me to effectively evaluate the acquired knowledge .
Finally , all participants in this test confirm the reliability of the chosen platforms and the duration of one month was enough to finalize the courses perfectly . We therefore decided to go to generalization by creating accounts and collecting the training topics desired by the employees of the company in order to develop a year training plan .
Insights
The learning launch has allowed us to reach the right solution with a total respect for the requirements of our environment and in a rather limited period and with an almost negligible investment . In addition , during the experiment , we discovered other opportunities and benefits offered by the chosen platforms that can improve the sense of learning and sharing within our institution .
Approach
The learning launch has proven to be very reliable and it is a tool that can be particularly useful to us to test all new concepts in a safe way in terms of time and money . It will also allow us to solidify our new solutions in order to live a successful implementation both on the concrete side and on the satisfaction of the various stakeholders !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Mlungisi Msibi"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 828 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 1- The challenge is to apply a new training solution to a small company with 50 employees that sells food products to small businesses . Being that it has :
• 60 % of its new contractors ,
• 20 % experienced , but unmotivated salespeople
• 20 % experienced and motivated salespeople
2- Design Thinking has to do with a disciplined , objective and methodical approach to solving a design problem : clearly define the challenge , create several solutions , choose the best and execute .
I chose storytelling because combining this with a story creates a process in which we inject that same discipline into the narrative process , effectively removing conjectures . In this case , the design problem is to identify and convey the meaning of your story in the minds of your audience in the most memorable way .
What is the main message to be transmitted to the public ? How to motivate and train employees through storytelling ?
Your client dreams of some story that , as a designer , is your job to find out .
3- The process of Design Thinking - How to do ?
The process is what puts Design Thinking into action . It is a structured approach to the generation and evolution of ideas . Its five phases help navigate the process of identifying a design challenge to find and build a solution . Let 's look briefly at these five steps and eleven steps :
Question and Description
Discovery
I have a challenge . How do I approach it ? The Discovery phase builds a solid foundation for your ideas . Creating meaningful solutions for interested people begins with a deep understanding of your needs . Discovery means opening up to new opportunities , and being inspired to create new ideas . With the right preparation , this can be an open look that will give you a good understanding of your creative challenge . We must remember here that there are three overlapping criteria for good ideas :
• Practicability ( technical ) - which is functionally possible in the near future ;
• Feasibility ( economic / financial ) - which is likely to become part of a sustainable business model ; and
• Desirability ( market ) - which makes sense to people .
Interpretation
I learned something . How do I interpret it ? The Interpretation phase turns your stories into meaningful insights . Observations , field visits , or just a simple conversation can be a great inspiration , but finding meaning to turn it into actionable opportunities for design is not an easy task . It is about telling stories as well as classifying and condensing thoughts until you find an interesting point of view and clear direction for ideation .
Ideation
I see an opportunity . What do I do to create ? The Ideation phase means lots of idea generation . Brainstorming encourages you to think about expansion and without restrictions . It 's often the wildest ideas that spark visionary thoughts . With careful preparation and a clear set of rules , a brainstorming session can yield hundreds of new ideas .
Experimentation
I have an idea . How do I build it ? The Trial phase brings your ideas to life . Building prototypes means making ideas tangible , with learning to build them and share them with others . Even with the first coarse prototypes , you can get a direct response and learn to improve and perfect an idea .
EVOLUTION
I 've tried something new . How do I evolve it ? The Evolution phase is the development of your concept over time . It is about planning the next steps , communicating the idea to people who can help you carry it through , and documenting the process . Change happens often over time and so subtle signs of progress are important .
4- Perceptions :
Multidisciplinary teams
The challenges you face are quite complex and have probably been explored by others . Your chances of success in dealing with complex , difficult and already studied problems will be greater if you can form the right team . Teams work best if they have 3 to 8 people , one being the facilitator . By combining people with different backgrounds , you will increase your chances of creating original solutions as different individuals will examine the problem from a variety of points of view .
To ensure the good balance of the team involve people of both sexes at all stages of the process .
Dedicated Spaces
Having a space dedicated to the project allows the team to be inspired by the constant visual contact with the collected materials , immersed in the notes nailed to the wall ( Post - its ) and able to follow the progress of the project . If possible , find an exclusive space for your project team to focus on the challenge .
Finite Time Intervals
Most people work best with deadlines . In the same way , a clearly defined start , middle and end innovation project has a better chance of keeping a team focused and motivated .
5- What to do differently
Something to keep in mind
The design process may seem very simple at first glance , but there is one important aspect to understand : its real value lies in the mixture of concrete problem solution and abstract thinking . The very concrete observations of the first phase are abstracted as you define themes and insights .
It is only after you have developed a sense of direction and direction that you develop tangible solutions . What may seem a deviation in the development of the idea ends up making its solutions much more meaningful .
It requires a step backwards to reflect , analyze , evaluate , think again and then evolve .
This takes time , a scarce resource , and so it can be challenging , but there are no shortcuts . The small detail , sometimes hidden , often hold the keys to solve complex challenges .
The design process therefore integrates several modes of work : some steps are more reflective , others are hands - on , and some encourage interactions with people outside of your team .
The seven rules of brainstorming in the brainstorming phase
1 » Postpone judgment - There are no bad ideas at this stage . There will be time later to judge them .
2 » Stimulate radical ideas - It is almost always the radical ideas that generate innovation . It is always easier to bring ideas to reality later !
3 Build on the ideas of others - Think of " and ... " instead of " but ... " . If you do not like some idea , challenge yourself to build something about it and make it better . When entering the room , leave the ego outside .
4 » Stay focused on the topic of brainstorming- The best results are achieved when everyone maintains discipline .
5 Be visual - Try to recruit the logical side and the creative side of the brain .
6 » Only one conversation at a time - Allow ideas to be heard so that other ideas are created about them .
7 » Target quantity - Set a high goal for the number of ideas to be created in brainstorming and surpass it ! Remember that there is no need to explain the idea exhaustively since no one is judging . Ideas should flow quickly .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1- The challenge is to apply a new training solution to a small company with 50 employees that sells food products to small businesses . Being that it has :
• 60 % of its new contractors ,
• 20 % experienced , but unmotivated salespeople
• 20 % experienced and motivated salespeople
2- Design Thinking has to do with a disciplined , objective and methodical approach to solving a design problem : clearly define the challenge , create several solutions , choose the best and execute .
I chose storytelling because combining this with a story creates a process in which we inject that same discipline into the narrative process , effectively removing conjectures . In this case , the design problem is to identify and convey the meaning of your story in the minds of your audience in the most memorable way .
What is the main message to be transmitted to the public ? How to motivate and train employees through storytelling ?
Your client dreams of some story that , as a designer , is your job to find out .
3- The process of Design Thinking - How to do ?
The process is what puts Design Thinking into action . It is a structured approach to the generation and evolution of ideas . Its five phases help navigate the process of identifying a design challenge to find and build a solution . Let 's look briefly at these five steps and eleven steps :
Question and Description
Discovery
I have a challenge . How do I approach it ? The Discovery phase builds a solid foundation for your ideas . Creating meaningful solutions for interested people begins with a deep understanding of your needs . Discovery means opening up to new opportunities , and being inspired to create new ideas . With the right preparation , this can be an open look that will give you a good understanding of your creative challenge . We must remember here that there are three overlapping criteria for good ideas :
• Practicability ( technical ) - which is functionally possible in the near future ;
• Feasibility ( economic / financial ) - which is likely to become part of a sustainable business model ; and
• Desirability ( market ) - which makes sense to people .
Interpretation
I learned something . How do I interpret it ? The Interpretation phase turns your stories into meaningful insights . Observations , field visits , or just a simple conversation can be a great inspiration , but finding meaning to turn it into actionable opportunities for design is not an easy task . It is about telling stories as well as classifying and condensing thoughts until you find an interesting point of view and clear direction for ideation .
Ideation
I see an opportunity . What do I do to create ? The Ideation phase means lots of idea generation . Brainstorming encourages you to think about expansion and without restrictions . It 's often the wildest ideas that spark visionary thoughts . With careful preparation and a clear set of rules , a brainstorming session can yield hundreds of new ideas .
Experimentation
I have an idea . How do I build it ? The Trial phase brings your ideas to life . Building prototypes means making ideas tangible , with learning to build them and share them with others . Even with the first coarse prototypes , you can get a direct response and learn to improve and perfect an idea .
EVOLUTION
I 've tried something new . How do I evolve it ? The Evolution phase is the development of your concept over time . It is about planning the next steps , communicating the idea to people who can help you carry it through , and documenting the process . Change happens often over time and so subtle signs of progress are important .
4- Perceptions :
Multidisciplinary teams
The challenges you face are quite complex and have probably been explored by others . Your chances of success in dealing with complex , difficult and already studied problems will be greater if you can form the right team . Teams work best if they have 3 to 8 people , one being the facilitator . By combining people with different backgrounds , you will increase your chances of creating original solutions as different individuals will examine the problem from a variety of points of view .
To ensure the good balance of the team involve people of both sexes at all stages of the process .
Dedicated Spaces
Having a space dedicated to the project allows the team to be inspired by the constant visual contact with the collected materials , immersed in the notes nailed to the wall ( Post - its ) and able to follow the progress of the project . If possible , find an exclusive space for your project team to focus on the challenge .
Finite Time Intervals
Most people work best with deadlines . In the same way , a clearly defined start , middle and end innovation project has a better chance of keeping a team focused and motivated .
5- What to do differently
Something to keep in mind
The design process may seem very simple at first glance , but there is one important aspect to understand : its real value lies in the mixture of concrete problem solution and abstract thinking . The very concrete observations of the first phase are abstracted as you define themes and insights .
It is only after you have developed a sense of direction and direction that you develop tangible solutions . What may seem a deviation in the development of the idea ends up making its solutions much more meaningful .
It requires a step backwards to reflect , analyze , evaluate , think again and then evolve .
This takes time , a scarce resource , and so it can be challenging , but there are no shortcuts . The small detail , sometimes hidden , often hold the keys to solve complex challenges .
The design process therefore integrates several modes of work : some steps are more reflective , others are hands - on , and some encourage interactions with people outside of your team .
The seven rules of brainstorming in the brainstorming phase
1 » Postpone judgment - There are no bad ideas at this stage . There will be time later to judge them .
2 » Stimulate radical ideas - It is almost always the radical ideas that generate innovation . It is always easier to bring ideas to reality later !
3 Build on the ideas of others - Think of " and ... " instead of " but ... " . If you do not like some idea , challenge yourself to build something about it and make it better . When entering the room , leave the ego outside .
4 » Stay focused on the topic of brainstorming- The best results are achieved when everyone maintains discipline .
5 Be visual - Try to recruit the logical side and the creative side of the brain .
6 » Only one conversation at a time - Allow ideas to be heard so that other ideas are created about them .
7 » Target quantity - Set a high goal for the number of ideas to be created in brainstorming and surpass it ! Remember that there is no need to explain the idea exhaustively since no one is judging . Ideas should flow quickly .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15301 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind - mapping
Challenge
I currently work in the event management department of an art and design company for the last two years . Most of the time , we have to deal with clients who want to plan a breath - taking event but do not have any idea what they actually want , and sometimes they are unable to explain in specific words what the picture in their heads looks like . In these situations , we find letting them talk freely helps in providing better clarity .
Selection
To combat this issue , we found mind mapping to be an effective tool . Mind - mapping is a design thinking tool that makes it easier to break down a goal into actionable tasks . They kickstart creativity , help in generating and capturing ideas , and helps weigh multiple options to ensure the best possible choice is implemented . This tool can take the ideas captured in one ’s mind and map them into tasks and plans that can be attainable .
Application
This tool came especially handy when I faced my first big challenge in the company – organizing an event on my own for the first time . I was nervous and excited at the same time . The client was a fussy old lady who wanted a grand event but could not explain what she meant by grand . She required help organizing a one - day event for a family get - together . We had a rocky start , but that is when I remembered a colleague using mind - mapping as a tool to tackle a similar client . I put on a smile , asked her to sit down , breathe , and just talk about her life . She spoke about herself and her family , how much fun they had during get- togethers , and their likes and dislikes . The more she spoke without any inhibitions , the more data I collected . The data seemed random and confusing , but when I went back to my workstation and translated this data into a mind map , I was astounded at the level of clarity I now had . When I showed the client the mind map , she was hugely impressed . We went back and forth and made further changes until we were both satisfied . I had much more confidence than I had initially , and the event turned out to be a huge success .
Insight
Despite coming from a design background , I had n’t fully appreciated the power of these tools until I had managed an event all on my own , using mind - mapping . It helped in making swift and timely decisions with regards to venue , invitations , guests , budget , theme , decorations , catering , and entertainment . The mind map tool ensured we did n’t forget anything and also found ways to get contingency plans into place . It proved to be an easy and effective approach to jot down the requirements , analyze the expected results , and narrow down the problem areas with respect to the budget and practicality . In my opinion , the usage of this tool made the whole event thoroughly organized .
Approach
My work experience , as well as the insights I received from attending this course , has helped me fully value the efficacy of the tools of design thinking . Although I find mind - mapping an effective technique , I am looking forward to applying storytelling and visualization to organize an event . I would like to compare
the results of these techniques against the results of utilizing mind - mapping and find a hybrid usage of these tools to provide better solutions and wow the clients further .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind - mapping
Challenge
I currently work in the event management department of an art and design company for the last two years . Most of the time , we have to deal with clients who want to plan a breath - taking event but do not have any idea what they actually want , and sometimes they are unable to explain in specific words what the picture in their heads looks like . In these situations , we find letting them talk freely helps in providing better clarity .
Selection
To combat this issue , we found mind mapping to be an effective tool . Mind - mapping is a design thinking tool that makes it easier to break down a goal into actionable tasks . They kickstart creativity , help in generating and capturing ideas , and helps weigh multiple options to ensure the best possible choice is implemented . This tool can take the ideas captured in one ’s mind and map them into tasks and plans that can be attainable .
Application
This tool came especially handy when I faced my first big challenge in the company – organizing an event on my own for the first time . I was nervous and excited at the same time . The client was a fussy old lady who wanted a grand event but could not explain what she meant by grand . She required help organizing a one - day event for a family get - together . We had a rocky start , but that is when I remembered a colleague using mind - mapping as a tool to tackle a similar client . I put on a smile , asked her to sit down , breathe , and just talk about her life . She spoke about herself and her family , how much fun they had during get- togethers , and their likes and dislikes . The more she spoke without any inhibitions , the more data I collected . The data seemed random and confusing , but when I went back to my workstation and translated this data into a mind map , I was astounded at the level of clarity I now had . When I showed the client the mind map , she was hugely impressed . We went back and forth and made further changes until we were both satisfied . I had much more confidence than I had initially , and the event turned out to be a huge success .
Insight
Despite coming from a design background , I had n’t fully appreciated the power of these tools until I had managed an event all on my own , using mind - mapping . It helped in making swift and timely decisions with regards to venue , invitations , guests , budget , theme , decorations , catering , and entertainment . The mind map tool ensured we did n’t forget anything and also found ways to get contingency plans into place . It proved to be an easy and effective approach to jot down the requirements , analyze the expected results , and narrow down the problem areas with respect to the budget and practicality . In my opinion , the usage of this tool made the whole event thoroughly organized .
Approach
My work experience , as well as the insights I received from attending this course , has helped me fully value the efficacy of the tools of design thinking . Although I find mind - mapping an effective technique , I am looking forward to applying storytelling and visualization to organize an event . I would like to compare
the results of these techniques against the results of utilizing mind - mapping and find a hybrid usage of these tools to provide better solutions and wow the clients further .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13301 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Challenge and Selection
Visualization is an effective tool in learning and conveying ideas difficult to portray
verbally to audiences in all fields and applications . I work effectively as a senior electrical engineer in the semiconductor industry and often work on design , test , and product structure . In order to be efficient in my role , I more than often use images , drawings , and visual aids to clearly represent my ideas to my peers . Ideas may often be abstract , difficult to grasp , or just overall complex in their nature and therefore require the use of concept drawings , and/or systematic flowcharts to convey a message or idea to my team . My day to day exercises are consistent with the use of visualization in my presentations , and I make use of a drawing board to communicate these ideas .
Application
Creative thinking involves using all methods of sharing ideas , and maximizing
clairvoyance to all parties involved . Visualization unlocks different parts of the brain with use of our imagination and creativity . Visual aids and photography often represent ideas that we are not able to articulate verbally . Charts , and diagrams can effectively communicate data , product structure , or a system architecture to name a few . I recently gave a presentation on a system architecture overview of a new design I was working on . With the use of flow diagrams and Microsoft Visio drawings I articulated my ideas to a wide audience . The visual diagrams took product structures and displayed them in a family tree format making the organization simple to follow . I also often will take my circuit designs and display them in hardware input / output diagram format . Brainstorming simple concepts and heading to the drawing board for communication is always key for the creative thinking process .
Insight and Approach
The use of visual aids has refined me in my presentations as a more robust , and articulate
engineer . I often get less questions from my presentations , and my peers acknowledge that the concepts have been articulated well in a visual format . The use of charts , photos , and diagrams are often my outlet when being most affective in a PowerPoint format . With the relevant visualization , I often add an explanation of the image and how it ties the project or presentation together .
Since it ’s important to have your audience on the same page and learning , a common
misdirection can often be the abundant amount of information loaded into an image . Possibly making it more effective to further simplify these images / diagrams during a presentation . Simplification can often be a more effective way of presenting . Information overload can often lead to confusion . The strategy with visualization should always include insight and learning for the audience in order to be most effective .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Challenge and Selection
Visualization is an effective tool in learning and conveying ideas difficult to portray
verbally to audiences in all fields and applications . I work effectively as a senior electrical engineer in the semiconductor industry and often work on design , test , and product structure . In order to be efficient in my role , I more than often use images , drawings , and visual aids to clearly represent my ideas to my peers . Ideas may often be abstract , difficult to grasp , or just overall complex in their nature and therefore require the use of concept drawings , and/or systematic flowcharts to convey a message or idea to my team . My day to day exercises are consistent with the use of visualization in my presentations , and I make use of a drawing board to communicate these ideas .
Application
Creative thinking involves using all methods of sharing ideas , and maximizing
clairvoyance to all parties involved . Visualization unlocks different parts of the brain with use of our imagination and creativity . Visual aids and photography often represent ideas that we are not able to articulate verbally . Charts , and diagrams can effectively communicate data , product structure , or a system architecture to name a few . I recently gave a presentation on a system architecture overview of a new design I was working on . With the use of flow diagrams and Microsoft Visio drawings I articulated my ideas to a wide audience . The visual diagrams took product structures and displayed them in a family tree format making the organization simple to follow . I also often will take my circuit designs and display them in hardware input / output diagram format . Brainstorming simple concepts and heading to the drawing board for communication is always key for the creative thinking process .
Insight and Approach
The use of visual aids has refined me in my presentations as a more robust , and articulate
engineer . I often get less questions from my presentations , and my peers acknowledge that the concepts have been articulated well in a visual format . The use of charts , photos , and diagrams are often my outlet when being most affective in a PowerPoint format . With the relevant visualization , I often add an explanation of the image and how it ties the project or presentation together .
Since it ’s important to have your audience on the same page and learning , a common
misdirection can often be the abundant amount of information loaded into an image . Possibly making it more effective to further simplify these images / diagrams during a presentation . Simplification can often be a more effective way of presenting . Information overload can often lead to confusion . The strategy with visualization should always include insight and learning for the audience in order to be most effective .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15186 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge : Historically , clinical information system have suffered from lack of innovation and purposely - built tools . If we compare this field to medicine or sports , we can easily see a marked difference in the rate of development of new tools and methods . Our infirmary has been using the manual processing of clinical services ever since the campus has been established . With the growth of population of students each year , the infirmary is in a dilemma in maintaining a reliable and accurate data . The infirmary also suffers from a very time - consuming retrieval of student information for clinical purposes . The infirmary does not implement any ICT - based application in managing and organizing student ’s record and rely heavily on paper - based system . My challenge is to develop a system that is dedicated on the clinical information system to make the management of student records be a lot easier , efficient , less time consuming and reliable without sacrificing quality , data integrity , security , confidentiality and quick and cost - effective way of guidance and counseling data management . This project will be develop by a lone proponent but with the help of the clinical staff for the collection of related data and reports . The timeline for this project should run for at most 6 months to give the developer ample time to create a prototype of the technology . The infirmary will help the developer in structuring the first prototype of the technology for testing and evaluation . Once the prototype is done , It will pass through several testing and debugging phase to ensure the technology is error - free before its implementation . Selection : As a lone developer , I have decided to use the learning launch tool . I believe this will help me design a simple yet effective technology tool that will benefit the users in the implementation of the system – easy to navigate , use and implement across platform . Together with the clinical staff , we have gone through several design thinking activities to come up with a working prototype . Doing this activity has helped us in selecting the learning launch tool for the challenge . This tool will help me go through the process of software development life cycle that will improve on our solution . The prototype will help the developer and the clinical staff test system reliability and accuracy of data . Application : To address these problems experienced by the clinical staff , an ICT - based application was developed . An ICT - based application that contains the essential elements of a paper- based record in clinical information system that is accurate , well organized , legible , readily accessible and understandable for better quality service . The system was run and tested using real data . The testing phase also serves as checking for any input errors or code related errors . The record was based on the clinical
records of students as the test data for input . The system was also test in different platform of ensure hardware and software compatibility . The system shows a positive outcome as to its reliability , accuracy , timeliness , accessibility , organized data and reports . The client has a satisfactory rating on the overall performance of the system making his / her more productive . Insight : By applying the learning launch tool , the developer and the clinical staff has come up to test the design and solution to the challenge . Through the learning process both the developer and clinical staff has improved the application to meet user ’s expectation . It is through this process that the developer seen the improvement and revision based on the need of the clinical staff that meets its clinical process . With the improved system , it was mentioned to be one of the best practices of the infirmary in the improving of its services to its clients . Approach : The learning launch is the appropriate tool for the system development . The developer and the clinical staff reviewed the satisfactory performance of the system based on clients feedback and would incorporate this insight into future launch designs as this is the most effective and ideal way of approaching and implementing the solutions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge : Historically , clinical information system have suffered from lack of innovation and purposely - built tools . If we compare this field to medicine or sports , we can easily see a marked difference in the rate of development of new tools and methods . Our infirmary has been using the manual processing of clinical services ever since the campus has been established . With the growth of population of students each year , the infirmary is in a dilemma in maintaining a reliable and accurate data . The infirmary also suffers from a very time - consuming retrieval of student information for clinical purposes . The infirmary does not implement any ICT - based application in managing and organizing student ’s record and rely heavily on paper - based system . My challenge is to develop a system that is dedicated on the clinical information system to make the management of student records be a lot easier , efficient , less time consuming and reliable without sacrificing quality , data integrity , security , confidentiality and quick and cost - effective way of guidance and counseling data management . This project will be develop by a lone proponent but with the help of the clinical staff for the collection of related data and reports . The timeline for this project should run for at most 6 months to give the developer ample time to create a prototype of the technology . The infirmary will help the developer in structuring the first prototype of the technology for testing and evaluation . Once the prototype is done , It will pass through several testing and debugging phase to ensure the technology is error - free before its implementation . Selection : As a lone developer , I have decided to use the learning launch tool . I believe this will help me design a simple yet effective technology tool that will benefit the users in the implementation of the system – easy to navigate , use and implement across platform . Together with the clinical staff , we have gone through several design thinking activities to come up with a working prototype . Doing this activity has helped us in selecting the learning launch tool for the challenge . This tool will help me go through the process of software development life cycle that will improve on our solution . The prototype will help the developer and the clinical staff test system reliability and accuracy of data . Application : To address these problems experienced by the clinical staff , an ICT - based application was developed . An ICT - based application that contains the essential elements of a paper- based record in clinical information system that is accurate , well organized , legible , readily accessible and understandable for better quality service . The system was run and tested using real data . The testing phase also serves as checking for any input errors or code related errors . The record was based on the clinical
records of students as the test data for input . The system was also test in different platform of ensure hardware and software compatibility . The system shows a positive outcome as to its reliability , accuracy , timeliness , accessibility , organized data and reports . The client has a satisfactory rating on the overall performance of the system making his / her more productive . Insight : By applying the learning launch tool , the developer and the clinical staff has come up to test the design and solution to the challenge . Through the learning process both the developer and clinical staff has improved the application to meet user ’s expectation . It is through this process that the developer seen the improvement and revision based on the need of the clinical staff that meets its clinical process . With the improved system , it was mentioned to be one of the best practices of the infirmary in the improving of its services to its clients . Approach : The learning launch is the appropriate tool for the system development . The developer and the clinical staff reviewed the satisfactory performance of the system based on clients feedback and would incorporate this insight into future launch designs as this is the most effective and ideal way of approaching and implementing the solutions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22300 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Rosa Jaque
The tool of Visualization
Challenge : I am an architecture student , since the first day of my career I have been facing different
challenges . However , I can say that creativeness and discipline have helped me to overcome them . For this
assignment I chose a challenge that consists on designing a rural community school located in Mexico . The
project must be functional , sustainable and must minimize costs ; and I will solve it by using “ The tool of
Visualization ” or “ Visual Thinking ” so have broad options .
Selection : “ Visual thinking ” is a way to solve a problem from the creative side of the brain . It is also a way of
communication . Visualizing is important in the designing process , that ’s why I chose this tool because as in
architecture it lets you think in a none - verbal way .
Application : Visual thinking does not mean just drawing but to go further than words . For this project I
would try to first visualize spaces , materials and most importantly , how the experience in that place I´m
imagining will be . To make it effectively , I´ll create images such as renders so I can show to other people my
ideas and explain them easily . My intention is to sell ideas , to convince people to buy a project even when
they have n’t even touched it .
On the other hand , most people think that using cheap materials or cheaper construction methods is not
particularly good looking or secure , but I would like to demonstrate that it is not true and the best way is
through images .
Insight : In my opinion , to innovate results from exploring different solutions or alternatives for particular
situations and I think visual thinking is perfect for that . By exercising the creative side of our minds we could
redesign solutions when we need it .
Approach : I will not apply a different tool but I ’ll rather complement the process previously described with photography , so I can get more ideas that can help me build bridges to bigger projects than I could imagine .
| EMAIL:
ID_NUM:
NAME_STUDENT: Rosa Jaque
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Rosa Jaque
The tool of Visualization
Challenge : I am an architecture student , since the first day of my career I have been facing different
challenges . However , I can say that creativeness and discipline have helped me to overcome them . For this
assignment I chose a challenge that consists on designing a rural community school located in Mexico . The
project must be functional , sustainable and must minimize costs ; and I will solve it by using “ The tool of
Visualization ” or “ Visual Thinking ” so have broad options .
Selection : “ Visual thinking ” is a way to solve a problem from the creative side of the brain . It is also a way of
communication . Visualizing is important in the designing process , that ’s why I chose this tool because as in
architecture it lets you think in a none - verbal way .
Application : Visual thinking does not mean just drawing but to go further than words . For this project I
would try to first visualize spaces , materials and most importantly , how the experience in that place I´m
imagining will be . To make it effectively , I´ll create images such as renders so I can show to other people my
ideas and explain them easily . My intention is to sell ideas , to convince people to buy a project even when
they have n’t even touched it .
On the other hand , most people think that using cheap materials or cheaper construction methods is not
particularly good looking or secure , but I would like to demonstrate that it is not true and the best way is
through images .
Insight : In my opinion , to innovate results from exploring different solutions or alternatives for particular
situations and I think visual thinking is perfect for that . By exercising the creative side of our minds we could
redesign solutions when we need it .
Approach : I will not apply a different tool but I ’ll rather complement the process previously described with photography , so I can get more ideas that can help me build bridges to bigger projects than I could imagine .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Rosa Jaque"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 4295 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
CHALLENGE
I was working on a retail company within the Talent , Culture and Communication Directorate ( TCCD ) . One of the main objectives of my position , was to engage people with the new culture – where a key element was being customer - centered . The main challenges in this task were three :
- We had to define what does a “ new culture customer - centered ” meant , so that employees can relate with and live it day by day .
- The scope of this project intended to reach 12,000 employees , with very different profiles from each other : people with few months or a lifetime working in the company , different education backgrounds , different locations within the country and different ethnographic profiles .
- We had limited resources : the TCCD was a team of 10 people divided in 4 different areas and I was the only person in the Organizational Culture area ; the budget was limited by the CEO and Human Resources Director ; and we were time framed .
SELECTION
After a couple of months of brainstorming , workshops , and meetings , we came with a Culture Model that visually looked like a compass , which pointed to a Pillar in each direction : The North , South , East and West . Each Pillar was based on the values of the company and comprised two Organizational Competencies , which described the kind of behavior people were expected to show .
General idea of how the Culture Model looked
North
South
West
East
Pillar A + 2 Competencies
Pillar B + 2 Competencies
Pillar C + 2 Competencies
Pillar D + 2 Competencies
For the purpose of this paper , I will focus uniquely on the part where we needed to share with all the people of the organization this new Model , which intrinsically had the objective of people ’s full understanding and genuine commitment with the Organizational Culture . Therefore , it was clear that we needed to connect with people and their values , so we used the storytelling , which is a tool that helped us to take our audience in the journey for a better understanding and adoption of the Organizational Culture .
APPLICATION
First , we divided the population into 6 different kinds of audience , and we made some adjustments to the presentation accordingly . We began to present the Model to key leaders of the organization and the Human Resources areas ( learning launches ) , and after their feedback and several adjustments , we started to present the Culture Model to more and more groups within the organization .
The story started with an exercise where everybody in the room , was required to close their eyes and point to the North , so that when they opened their eyes , they realized that everybody was pointing in several different directions . The intention was to show them that our current status was similar to that scenario , and how important it is that everybody knows where to address if we say we ’re going to walk to the North , or to the South , or to the East , or to the West .
People pointing where they believed there was the North
After that , we explained the Pillar of each direction and the underlying competencies . It is worth saying , that each Pillar and their competencies somehow related to the next Pillar , so there was a logic story that helped people to understand what this new culture was , even more , we used several examples to explain each one of those and make them participate .
At the end , there were a lot of people that approached us to tell us that they were grateful because it gave them a feeling of belonging and that it was much more clear what were the Pillars and the expectations of the company . We collected data in surveys that helped us to support those results .
INSIGHT
Using storytelling in this case was super powerful because it helped people to unfold the strategy of the company , which was customer - centered , into behaviors that they could do in their daily activities . Storytelling had an impact on them , so they remember much more about this new Culture , than if we had just presented slides with the meaning of each pillar and competencies . It was also very important that we identify our different kind of audiences , but we lack the comprehension of some of them , so I do not think we could engage everyone equally . However , I could say people started to understand their Organizational Culture and understand where the North is .
APPROACH
I would definitely do more research of the audiences that were feeling generally underlooked ( e.g. people in the warehouse ) to understand how the same message , could be transmitted through a different story that they can relate more with . I would very much like to have a learning launch with them and their feedback to give all of our different audiences a voice , where they have the chance to talk about tensions that exist ; not only from people of the corporation .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
CHALLENGE
I was working on a retail company within the Talent , Culture and Communication Directorate ( TCCD ) . One of the main objectives of my position , was to engage people with the new culture – where a key element was being customer - centered . The main challenges in this task were three :
- We had to define what does a “ new culture customer - centered ” meant , so that employees can relate with and live it day by day .
- The scope of this project intended to reach 12,000 employees , with very different profiles from each other : people with few months or a lifetime working in the company , different education backgrounds , different locations within the country and different ethnographic profiles .
- We had limited resources : the TCCD was a team of 10 people divided in 4 different areas and I was the only person in the Organizational Culture area ; the budget was limited by the CEO and Human Resources Director ; and we were time framed .
SELECTION
After a couple of months of brainstorming , workshops , and meetings , we came with a Culture Model that visually looked like a compass , which pointed to a Pillar in each direction : The North , South , East and West . Each Pillar was based on the values of the company and comprised two Organizational Competencies , which described the kind of behavior people were expected to show .
General idea of how the Culture Model looked
North
South
West
East
Pillar A + 2 Competencies
Pillar B + 2 Competencies
Pillar C + 2 Competencies
Pillar D + 2 Competencies
For the purpose of this paper , I will focus uniquely on the part where we needed to share with all the people of the organization this new Model , which intrinsically had the objective of people ’s full understanding and genuine commitment with the Organizational Culture . Therefore , it was clear that we needed to connect with people and their values , so we used the storytelling , which is a tool that helped us to take our audience in the journey for a better understanding and adoption of the Organizational Culture .
APPLICATION
First , we divided the population into 6 different kinds of audience , and we made some adjustments to the presentation accordingly . We began to present the Model to key leaders of the organization and the Human Resources areas ( learning launches ) , and after their feedback and several adjustments , we started to present the Culture Model to more and more groups within the organization .
The story started with an exercise where everybody in the room , was required to close their eyes and point to the North , so that when they opened their eyes , they realized that everybody was pointing in several different directions . The intention was to show them that our current status was similar to that scenario , and how important it is that everybody knows where to address if we say we ’re going to walk to the North , or to the South , or to the East , or to the West .
People pointing where they believed there was the North
After that , we explained the Pillar of each direction and the underlying competencies . It is worth saying , that each Pillar and their competencies somehow related to the next Pillar , so there was a logic story that helped people to understand what this new culture was , even more , we used several examples to explain each one of those and make them participate .
At the end , there were a lot of people that approached us to tell us that they were grateful because it gave them a feeling of belonging and that it was much more clear what were the Pillars and the expectations of the company . We collected data in surveys that helped us to support those results .
INSIGHT
Using storytelling in this case was super powerful because it helped people to unfold the strategy of the company , which was customer - centered , into behaviors that they could do in their daily activities . Storytelling had an impact on them , so they remember much more about this new Culture , than if we had just presented slides with the meaning of each pillar and competencies . It was also very important that we identify our different kind of audiences , but we lack the comprehension of some of them , so I do not think we could engage everyone equally . However , I could say people started to understand their Organizational Culture and understand where the North is .
APPROACH
I would definitely do more research of the audiences that were feeling generally underlooked ( e.g. people in the warehouse ) to understand how the same message , could be transmitted through a different story that they can relate more with . I would very much like to have a learning launch with them and their feedback to give all of our different audiences a voice , where they have the chance to talk about tensions that exist ; not only from people of the corporation .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9261 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 1 ) Challenge : Describe your challenge , including all relevant information .
I work as a supply chain manager in a pharma laboratory . We were challenged to re defined production planner job , such as responsibilities , tasks to be made , reporting , etc . This should be aligned with a new strategy of the company . So , as part of the design of the solution , we need to know " what is ? " what we were doing now . The target was to facilitate the analysts the knowledge of their actual responsibilities , just to make the transition easier and to have them on board in the process .
In this way , I used Mind mapping . I 've understood that the supply planner position has a variety of responsibilities that are quite different in its daily work but , in the end , they are hugely interconnected .
2 ) Selection & Application :
I have started writing team members names in the middle of a white board . The main idea was to identify all activities and start connecting them . There was and underlying objective . Some of the tasks we were asking the people to do we were boring and they may not like them . Through mind mapping I was expecting them to understand how this " boring " activities were useful to them . An example would be a weekly report of actual output vs planned output ; no one wants to be measured or followed up on their activities , but through mind mapping they were able to realised that this weekly report would help them to better plan the following weeks . The ability of Mind mapping to show this connection make this kind of foot stones to disappear quickly .
Choosing mind mapping would also help to visualize all this abstract concepts of reporting / planning / programming / etc . Is not the intention to describe how visualising works , but it has been very helpful in this challenge .
Through different rounds , we draw in this white board all their responsibilities and seek for their pattern and connection . We start by mentioning one of their responsibilities , such as production planning and then , start writing the activities that depend on these , such as " check materials availability " , " seek demand plans " , " write down capacity utilization " , " preparing associated reports " ... , and so on trying to cover all actual jobs to be done . We implemented short and periodical meetings in order to have time to think in all tasks . Once we finished all branches , we asked them to seek if there were any patters or connection between all the words written in that blackboard .
3 ) Insight & approach :
What we learned of this work is that having all your thoughts of a process written down is very helpful to understand the size of it . It does help visualising them and looking into these connection that will then help to come with and creative and very efficient solution .
One of the challenges we have when doing this work was that we were all the time getting to comments about possible solution , such as combining to reports that shown very similar information , deleting or adding activities . But , I acknowledge that Mind mapping i a tool to have deeply knowledge of what is . That is something that I will have on mind when using this tool again .
However , having the mind map as clear as possible it will help to use it on the solution design step . It will definitely serve as a starting point for finding efficiency . It is also a very easy and entertaining to have people writing down their ideas instead of throwing thoughts without any coherence . I definitely encourage people to use this in their daily jobs .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1 ) Challenge : Describe your challenge , including all relevant information .
I work as a supply chain manager in a pharma laboratory . We were challenged to re defined production planner job , such as responsibilities , tasks to be made , reporting , etc . This should be aligned with a new strategy of the company . So , as part of the design of the solution , we need to know " what is ? " what we were doing now . The target was to facilitate the analysts the knowledge of their actual responsibilities , just to make the transition easier and to have them on board in the process .
In this way , I used Mind mapping . I 've understood that the supply planner position has a variety of responsibilities that are quite different in its daily work but , in the end , they are hugely interconnected .
2 ) Selection & Application :
I have started writing team members names in the middle of a white board . The main idea was to identify all activities and start connecting them . There was and underlying objective . Some of the tasks we were asking the people to do we were boring and they may not like them . Through mind mapping I was expecting them to understand how this " boring " activities were useful to them . An example would be a weekly report of actual output vs planned output ; no one wants to be measured or followed up on their activities , but through mind mapping they were able to realised that this weekly report would help them to better plan the following weeks . The ability of Mind mapping to show this connection make this kind of foot stones to disappear quickly .
Choosing mind mapping would also help to visualize all this abstract concepts of reporting / planning / programming / etc . Is not the intention to describe how visualising works , but it has been very helpful in this challenge .
Through different rounds , we draw in this white board all their responsibilities and seek for their pattern and connection . We start by mentioning one of their responsibilities , such as production planning and then , start writing the activities that depend on these , such as " check materials availability " , " seek demand plans " , " write down capacity utilization " , " preparing associated reports " ... , and so on trying to cover all actual jobs to be done . We implemented short and periodical meetings in order to have time to think in all tasks . Once we finished all branches , we asked them to seek if there were any patters or connection between all the words written in that blackboard .
3 ) Insight & approach :
What we learned of this work is that having all your thoughts of a process written down is very helpful to understand the size of it . It does help visualising them and looking into these connection that will then help to come with and creative and very efficient solution .
One of the challenges we have when doing this work was that we were all the time getting to comments about possible solution , such as combining to reports that shown very similar information , deleting or adding activities . But , I acknowledge that Mind mapping i a tool to have deeply knowledge of what is . That is something that I will have on mind when using this tool again .
However , having the mind map as clear as possible it will help to use it on the solution design step . It will definitely serve as a starting point for finding efficiency . It is also a very easy and entertaining to have people writing down their ideas instead of throwing thoughts without any coherence . I definitely encourage people to use this in their daily jobs .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13044 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Challenge I am a graduate student at business management school in Indonesia . I want to launch my own business after finishing my study here . I want to establish a talent marketplace where you can find talents ( photographer , musician , MC , etc . ) for your independent or corporate event . But before I and my team establish this marketplace , we want to know if this platform is even needed by talents and users .
Selection In order to test our business model , we will conduct a learning launch .
Application We make a plain app without much features . The users and talents eligible for this learning launch are restricted to my city area . The marketplace system has n’t determined yet . The booking system for this learning launch is direct message or direct call . The payment system also direct payment from users to talents . We just help them met each other in this learning launch . No monetization or commission demanded . We just want to know if people interested in this kind of marketplace .
Insight & Approach Our hope after the learning launch conducted is to know if people are even interested to our marketplace . We eager to see people interested in this app . If people interested in our app , we will gather funds and teams to build a serious marketplace that compile a lot of talents from all over my country . Me and my team aim to be a big talent marketplace that change how people in our country especially talented people to find jobs .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Challenge I am a graduate student at business management school in Indonesia . I want to launch my own business after finishing my study here . I want to establish a talent marketplace where you can find talents ( photographer , musician , MC , etc . ) for your independent or corporate event . But before I and my team establish this marketplace , we want to know if this platform is even needed by talents and users .
Selection In order to test our business model , we will conduct a learning launch .
Application We make a plain app without much features . The users and talents eligible for this learning launch are restricted to my city area . The marketplace system has n’t determined yet . The booking system for this learning launch is direct message or direct call . The payment system also direct payment from users to talents . We just help them met each other in this learning launch . No monetization or commission demanded . We just want to know if people interested in this kind of marketplace .
Insight & Approach Our hope after the learning launch conducted is to know if people are even interested to our marketplace . We eager to see people interested in this app . If people interested in our app , we will gather funds and teams to build a serious marketplace that compile a lot of talents from all over my country . Me and my team aim to be a big talent marketplace that change how people in our country especially talented people to find jobs .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18464 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection Assignment – Storytelling
Challenge
I work at the Marketing division of an established FMCG company . Most of the products had been doing good , but there was this one line of personal care products that was n’t performing well since the past few months . I proposed to change the pitch of our product in terms of its contextual relevance to our target audience , but the higher management people were not on board with this new idea .
Selection of Tool
I wanted the higher management people to understand my idea from the view point of the customer . Hence in order for them to understand the buyer ’s journey , I chose Storytelling Tool . With the help of this tool , I would be able to sequentially take through each of the consumer touchpoints in the form of a compelling story with a narrative . Designers create personas to represent target users and add conflict to stories that reflect their user journeys and problems . Crafting stories , designers can better understand what users want from a solution . Having a story throughout your project means marketing the design at the end of the design process is also straightforward , as you already know exactly which story to tell to show how your product provides value .
Application
I weaved a storyline around the personal care line of products which we were trying to push . I used storytelling in the form of a video representation stating everything right from how the consumer ’s needs are created , where does he go for finding products , what our competitors have been doing and then finally how we , with the help of advertising and positive Brand Association can pitch our product ’s storyline and USP to our customers . Storytelling helps explain the interconnections among people in situations and settings , teaching broad lessons that engage real human beings . Listening engages people ; and empathy is an essential and fundamental component in the process . The higher management loved this approach and were on board with the idea .
Insight
Stories generate questions and questions expand the breadth and depth of stories , leading to lots of innovative thoughts and ideas . Storytelling becomes an important tool for feedback , which is the basis of the iterative process of prototyping that lead to solutions . In my case , Storytelling tool enabled me to effectively communicate my ideas to my senior management people who were rather closed in their approach but understood it with the help of storytelling and visualization . Stories and prototypes are intertwined , explaining and repositioning
experiences through a multitude of potential interpretations , which allow researchers to test new solutions before committing exclusively to a particular policy , program , or service . The design thinking process ensures the user evolvement in every stage to build a user - centred solution . Therefore , the storytelling is used throughout the design process , yet there is a different usage goal in each phase . Generally , the storytelling can be used as three pair phases ; problem framing , solution framing , and solution implementation .
Approach
I was able to receive the required results this time using Storytelling tool , however I would also like to use tools such as Visualization and Mind Mapping in my future pitches . It is about taking a disciplined , objective and methodical approach to solving a design problem : clearly defining the challenge , creating multiple solutions , picking the best and executing . In my opinion , an ideal approach would be the combination of all the design thinking tools where each one can borrow ideas and concepts from the other and work in collaboration leading to new and innovative solutions and perspectives .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection Assignment – Storytelling
Challenge
I work at the Marketing division of an established FMCG company . Most of the products had been doing good , but there was this one line of personal care products that was n’t performing well since the past few months . I proposed to change the pitch of our product in terms of its contextual relevance to our target audience , but the higher management people were not on board with this new idea .
Selection of Tool
I wanted the higher management people to understand my idea from the view point of the customer . Hence in order for them to understand the buyer ’s journey , I chose Storytelling Tool . With the help of this tool , I would be able to sequentially take through each of the consumer touchpoints in the form of a compelling story with a narrative . Designers create personas to represent target users and add conflict to stories that reflect their user journeys and problems . Crafting stories , designers can better understand what users want from a solution . Having a story throughout your project means marketing the design at the end of the design process is also straightforward , as you already know exactly which story to tell to show how your product provides value .
Application
I weaved a storyline around the personal care line of products which we were trying to push . I used storytelling in the form of a video representation stating everything right from how the consumer ’s needs are created , where does he go for finding products , what our competitors have been doing and then finally how we , with the help of advertising and positive Brand Association can pitch our product ’s storyline and USP to our customers . Storytelling helps explain the interconnections among people in situations and settings , teaching broad lessons that engage real human beings . Listening engages people ; and empathy is an essential and fundamental component in the process . The higher management loved this approach and were on board with the idea .
Insight
Stories generate questions and questions expand the breadth and depth of stories , leading to lots of innovative thoughts and ideas . Storytelling becomes an important tool for feedback , which is the basis of the iterative process of prototyping that lead to solutions . In my case , Storytelling tool enabled me to effectively communicate my ideas to my senior management people who were rather closed in their approach but understood it with the help of storytelling and visualization . Stories and prototypes are intertwined , explaining and repositioning
experiences through a multitude of potential interpretations , which allow researchers to test new solutions before committing exclusively to a particular policy , program , or service . The design thinking process ensures the user evolvement in every stage to build a user - centred solution . Therefore , the storytelling is used throughout the design process , yet there is a different usage goal in each phase . Generally , the storytelling can be used as three pair phases ; problem framing , solution framing , and solution implementation .
Approach
I was able to receive the required results this time using Storytelling tool , however I would also like to use tools such as Visualization and Mind Mapping in my future pitches . It is about taking a disciplined , objective and methodical approach to solving a design problem : clearly defining the challenge , creating multiple solutions , picking the best and executing . In my opinion , an ideal approach would be the combination of all the design thinking tools where each one can borrow ideas and concepts from the other and work in collaboration leading to new and innovative solutions and perspectives .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11160 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind mapping
Challenge
In the edge of the election organization in my country , Haiti , in 2004 , national press and diverse medias have been facing very significant difficulties regarding journalists ’ competencies and qualifications in that specific concept “ election ” versus their public which are the entire population awareness and interests to be informed and to be knowledgeable . An international media offering support via a consortium of local organizations and associations of journalists and medias has asked that fund be allocated to each of them but in a mutual project with a global perspective , election 2004 formally signed as a consortium .
Selection
Mind mapping would have been the most appropriate tools used to brainstorm ideas , strategies , express divergencies , technics and the feasibility of the election consortium project . A mind map is a diagram of information that radially connects different topics linked together to the main concept or hierarchically sub - divided in different branches of creatives ideas with specific goals and methods .
Application
Each member of the consortium would have reunited to get a unique common project in order to get the mutual fund . The consortium parties are written or oral press , host TV shows , and publish daily news , Hebdo and monthly magazines . Some of them are present in the capital and are national , but some of them their media coverage is strictly limited to the countryside region . The main objective of the spider web is to make sure that the journalists are trained properly to inform the population but more importantly to teach the population whom literacy rate is 61 % . The mind mapping would also be served as a problem solving radiant in a country that basically elect their leaders with universal suffrage . They do n’t have an electoral college system .
They came up with a consortium project entitled “ Electoral preparation for journalists ” .
Insight and Approach
This approach would have been profitable to both journalists and population where they would have developed workshops , focus groups and debates to discuss best strategies and technics to touch and sensibilize the voters on their candidates ’ choices based on knowledge and information which would have contributed to the cognitive capacity of the voters to determine whether a candidate is best fitted for their community advancement and continuous progress .
I will continue to advocate for the use of mind mapping wherever a group of people or organizations are confronted to a critical challenge .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind mapping
Challenge
In the edge of the election organization in my country , Haiti , in 2004 , national press and diverse medias have been facing very significant difficulties regarding journalists ’ competencies and qualifications in that specific concept “ election ” versus their public which are the entire population awareness and interests to be informed and to be knowledgeable . An international media offering support via a consortium of local organizations and associations of journalists and medias has asked that fund be allocated to each of them but in a mutual project with a global perspective , election 2004 formally signed as a consortium .
Selection
Mind mapping would have been the most appropriate tools used to brainstorm ideas , strategies , express divergencies , technics and the feasibility of the election consortium project . A mind map is a diagram of information that radially connects different topics linked together to the main concept or hierarchically sub - divided in different branches of creatives ideas with specific goals and methods .
Application
Each member of the consortium would have reunited to get a unique common project in order to get the mutual fund . The consortium parties are written or oral press , host TV shows , and publish daily news , Hebdo and monthly magazines . Some of them are present in the capital and are national , but some of them their media coverage is strictly limited to the countryside region . The main objective of the spider web is to make sure that the journalists are trained properly to inform the population but more importantly to teach the population whom literacy rate is 61 % . The mind mapping would also be served as a problem solving radiant in a country that basically elect their leaders with universal suffrage . They do n’t have an electoral college system .
They came up with a consortium project entitled “ Electoral preparation for journalists ” .
Insight and Approach
This approach would have been profitable to both journalists and population where they would have developed workshops , focus groups and debates to discuss best strategies and technics to touch and sensibilize the voters on their candidates ’ choices based on knowledge and information which would have contributed to the cognitive capacity of the voters to determine whether a candidate is best fitted for their community advancement and continuous progress .
I will continue to advocate for the use of mind mapping wherever a group of people or organizations are confronted to a critical challenge .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18235 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection : Learning Launch
Challenge :
How do we drive the adoption and use of self - service on digital channels like Apps and Bots to reduce calls to our contact centre and still ensure that customer satisfaction measured by a high NPS ( Net Promoter Score ) is attained ?
My team and I faced that question as we looked to increase the penetration and usage of digital channels to self - serve to reduce the number of inbound calls to the call centre .
As a team , we have been introducing new channels over the past few years and despite the growth in these channels , we needed to increase the usage and ability of the customers to resolve their issues by themselves without having to call or contact a live agent by introducing a chat bot .
The use of chat bots within our market was not that common and very few corporates had adopted this as a means to serve customers . We therefore needed to do something different to get customers engaged and to use the chat bot to resolve the issues especially for simple and repetitive queries .
The current penetration stood at 40 % , we needed to get this to 60 % within a period of one year . We felt this was a high target but we knew we could do it- if we asked the right questions and got the right solution together with our customers .
Selection :
Having reviewed the different tools , we chose to go with the Learning Launch , as the purpose was to learn and then improve through running experiments and gathering insights and feedback from real customers . The learning launch gave us an opportunity to test , learn and improve on the chat bot service so we could scale it up to drive engagement and usage with the customers .
Application :
We started the process by first developing a working prototype accessible to customers on an application they already use to minimize any barriers to them testing the chat bot service .
As the team was already working in agile , we were able to develop this within a couple of sprints and ensured the integrations to internal systems were working well .
For the first phase of the learning launch , we engaged a number of customers using our online platforms and informed them we were testing the chat bot service and needed them to give us feedback and suggestions on services and features they wanted . We ran this for a period of 3 weeks and collected the feedback both online and within the bot .
After reviewing the feedback from the users and suggestions on what we could do to improve the service , we spent some more time in development and worked on the quick wins we identified from the insights and road mapped the items that were more complex and required more time to integrate .
We then took an updated prototype to the customers and observed usage of some of the new features as well as received additional feedback and this helped firm up the preferred customer journey and method to engage with the customers using the chat bot before the full launch with a more aggressive Go to Market campaign .
Insight :
From the learning launch model , we learnt the need to let go of some of the things we thought would work and was relevant to us but was not that relevant to the customer . We also got additional insights on the importance of personalization where the customers want the bot to greet them using their own names and to have additional features that are not necessarily linked to self - service . This insight helped us introduce brainteasers and riddles to the bot and increased the relatability with especially the younger users who are the majority of the customers using digital platforms .
These insights together with the others picked during the learning launch phases really helped us launch a chat bot that stood out from the other corporates and enabled us to achieve the desired growth in penetration .
Reviewing the suggestions and feedback continuously from the customers and acting on it is necessary for the long - term success of any product .
Approach :
From the experience we had as a team and a better understanding of Design Thinking through additional training , we would still use the Learning Launch tool as this enables us to test a hypothesis , experiment and pick learnings that will create more value .
We would however refine the questions we were asking to get deeper and better insights that would enable us develop more innovative features that will drive repeat use by the customers and higher engagement as we meet the business objective to increase self - service usage .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : Learning Launch
Challenge :
How do we drive the adoption and use of self - service on digital channels like Apps and Bots to reduce calls to our contact centre and still ensure that customer satisfaction measured by a high NPS ( Net Promoter Score ) is attained ?
My team and I faced that question as we looked to increase the penetration and usage of digital channels to self - serve to reduce the number of inbound calls to the call centre .
As a team , we have been introducing new channels over the past few years and despite the growth in these channels , we needed to increase the usage and ability of the customers to resolve their issues by themselves without having to call or contact a live agent by introducing a chat bot .
The use of chat bots within our market was not that common and very few corporates had adopted this as a means to serve customers . We therefore needed to do something different to get customers engaged and to use the chat bot to resolve the issues especially for simple and repetitive queries .
The current penetration stood at 40 % , we needed to get this to 60 % within a period of one year . We felt this was a high target but we knew we could do it- if we asked the right questions and got the right solution together with our customers .
Selection :
Having reviewed the different tools , we chose to go with the Learning Launch , as the purpose was to learn and then improve through running experiments and gathering insights and feedback from real customers . The learning launch gave us an opportunity to test , learn and improve on the chat bot service so we could scale it up to drive engagement and usage with the customers .
Application :
We started the process by first developing a working prototype accessible to customers on an application they already use to minimize any barriers to them testing the chat bot service .
As the team was already working in agile , we were able to develop this within a couple of sprints and ensured the integrations to internal systems were working well .
For the first phase of the learning launch , we engaged a number of customers using our online platforms and informed them we were testing the chat bot service and needed them to give us feedback and suggestions on services and features they wanted . We ran this for a period of 3 weeks and collected the feedback both online and within the bot .
After reviewing the feedback from the users and suggestions on what we could do to improve the service , we spent some more time in development and worked on the quick wins we identified from the insights and road mapped the items that were more complex and required more time to integrate .
We then took an updated prototype to the customers and observed usage of some of the new features as well as received additional feedback and this helped firm up the preferred customer journey and method to engage with the customers using the chat bot before the full launch with a more aggressive Go to Market campaign .
Insight :
From the learning launch model , we learnt the need to let go of some of the things we thought would work and was relevant to us but was not that relevant to the customer . We also got additional insights on the importance of personalization where the customers want the bot to greet them using their own names and to have additional features that are not necessarily linked to self - service . This insight helped us introduce brainteasers and riddles to the bot and increased the relatability with especially the younger users who are the majority of the customers using digital platforms .
These insights together with the others picked during the learning launch phases really helped us launch a chat bot that stood out from the other corporates and enabled us to achieve the desired growth in penetration .
Reviewing the suggestions and feedback continuously from the customers and acting on it is necessary for the long - term success of any product .
Approach :
From the experience we had as a team and a better understanding of Design Thinking through additional training , we would still use the Learning Launch tool as this enables us to test a hypothesis , experiment and pick learnings that will create more value .
We would however refine the questions we were asking to get deeper and better insights that would enable us develop more innovative features that will drive repeat use by the customers and higher engagement as we meet the business objective to increase self - service usage .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14637 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge I joined a company of food delivery ; it was a tech company , and all decisions were based on data . I was part of Data Team and the area I was working was blinded , they did n’t have clear visibility about this and thus lead them to take partial decisions based on what they believe was happening and simple examples od fata they could get .
Selection As they do n’t know what was happening , what was their data behavior and what insights could be helpful , I need to start from scratch all the analysis , this mean knowing the information , knowing the databases and the connection of this with real business .
Once I learned this , the easiest way was to tell and share the information we have using a history , trying to connect the Data part with business part and developing business sense and insights with it
Application Once I defined the way I I ’ll help them , we needed to define how we are going to start . First of all , I know the duty from each one of the team members , I tried to be in their side and then look back to our databases , trying to connect what the operation is with what the data is .
Then create the story was n’t easy , but using visualizations plus analysis , it was helpful because it helped us to share meaningful ideas and insights to all the team in a simple and useful way . For this , we developed a series of dashboards where people can have access and visibility through visualizations of all relevant information .
Insight and Approach The important part was the result . We were able to take decisions through real data and we were having a better performance on the new projects , specially this was because if something was n’t doing good , we pivot and change the approach fast .
The team understood properly the information shared on the dashboard and it was because we started from the beginning , explaining the simplest things and then we connect them with the more detailed thinks . This makes us to create a Data drive culture where Storytelling was an essential part to understand it .
For future occasions it ’s important to start creating documentation of everything from the beginning , it will help to new members easy understand what was going on and avoid wasting of time explaining something repeatedly .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge I joined a company of food delivery ; it was a tech company , and all decisions were based on data . I was part of Data Team and the area I was working was blinded , they did n’t have clear visibility about this and thus lead them to take partial decisions based on what they believe was happening and simple examples od fata they could get .
Selection As they do n’t know what was happening , what was their data behavior and what insights could be helpful , I need to start from scratch all the analysis , this mean knowing the information , knowing the databases and the connection of this with real business .
Once I learned this , the easiest way was to tell and share the information we have using a history , trying to connect the Data part with business part and developing business sense and insights with it
Application Once I defined the way I I ’ll help them , we needed to define how we are going to start . First of all , I know the duty from each one of the team members , I tried to be in their side and then look back to our databases , trying to connect what the operation is with what the data is .
Then create the story was n’t easy , but using visualizations plus analysis , it was helpful because it helped us to share meaningful ideas and insights to all the team in a simple and useful way . For this , we developed a series of dashboards where people can have access and visibility through visualizations of all relevant information .
Insight and Approach The important part was the result . We were able to take decisions through real data and we were having a better performance on the new projects , specially this was because if something was n’t doing good , we pivot and change the approach fast .
The team understood properly the information shared on the dashboard and it was because we started from the beginning , explaining the simplest things and then we connect them with the more detailed thinks . This makes us to create a Data drive culture where Storytelling was an essential part to understand it .
For future occasions it ’s important to start creating documentation of everything from the beginning , it will help to new members easy understand what was going on and avoid wasting of time explaining something repeatedly .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12150 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
Challenge :
As a helmet company , I had a so much competition and
there so many helmets company with experience and
customers or users so that my idea is same as other helmet
companies but modified with sensors in the helmet . With
all sensors I came with the new product for the users and to
build empathy towards their problems .
Application :
We should have a connection between customers and
products . Human needs security in our product we which
make them feel good and comfortable . We need to fulfil
consumers demand . People want to meet their high
expectations in our product so advertisers need to
implement these needs . our company has launched a smart
helmet product that allow real men and bike riders share
their stories through videos and how new helmet product
can save them .
Insight
Our team designed and tested our solutions with the
prototype through the feedback form the prototype
process we improve our product and design to meet user
needs
Approach :
At first our team need to implement to the bike riders and
racers through sponsoring and then I should expend it to
normal two wheelers which they can but in online and
offline retailers .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
Challenge :
As a helmet company , I had a so much competition and
there so many helmets company with experience and
customers or users so that my idea is same as other helmet
companies but modified with sensors in the helmet . With
all sensors I came with the new product for the users and to
build empathy towards their problems .
Application :
We should have a connection between customers and
products . Human needs security in our product we which
make them feel good and comfortable . We need to fulfil
consumers demand . People want to meet their high
expectations in our product so advertisers need to
implement these needs . our company has launched a smart
helmet product that allow real men and bike riders share
their stories through videos and how new helmet product
can save them .
Insight
Our team designed and tested our solutions with the
prototype through the feedback form the prototype
process we improve our product and design to meet user
needs
Approach :
At first our team need to implement to the bike riders and
racers through sponsoring and then I should expend it to
normal two wheelers which they can but in online and
offline retailers .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20302 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Learning Launch
Challenge & Selection
The thing that my team working on reqiures the use of learning launch tool . I use this tool oftenly to go through things that i am facing dificulties to deal with . We as a team often go through this procedure so that we can come up with a new ideas . In this process we faced a challenge to create an app that helps people to track their usage of data and other things . We believe this will help us design a simple yet effective technology that our users can easily navigate . Doing this activity has helped us in selecting the learning launch tool for our challenge . This tool will help us go through an iterating process that will improve on our solution . Working with the prototype will help us experiment the idea .
Application
At first we focused on providing a mobile application that runs on a smartphone , with some features like restoring the deleted data and etc . Our focus was to observe how users interact with the mobile platform . This process helped us understand the prototype that we are working on and the idea behind the technology . We collaborated with different departments in our organization to further improve the technology .We worked through all possible solutions and we settled on creating a good platform that is preferable for the users . Our focus was to observe to see if there were any gaps . This process helped us understand users in a better possble way . Our priority was to ensure that the users could use the platform with ease so that they do n’t face any difficulties while operating the platform .
Insight
By applying the learning tool , we designed and tested our solutions . Through the learning process we got to improve our mobile application to meet user ’s expectation . Our marketing department used the results of this process to re strategize our marketing campaign . Moving forward our business will focus on human centered design to improve our product and services .
Appraoch
The learning launch is the appropriate tool for our business . We need as a team to review the insight gained from the above experiences and incorporate this insight into future launch designs as this is the most effective and ideal way of approaching and implementing solutions . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full roll out .
This course really helped me a lot to get through different kinds of diificulties that generally occur in design thinking .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Learning Launch
Challenge & Selection
The thing that my team working on reqiures the use of learning launch tool . I use this tool oftenly to go through things that i am facing dificulties to deal with . We as a team often go through this procedure so that we can come up with a new ideas . In this process we faced a challenge to create an app that helps people to track their usage of data and other things . We believe this will help us design a simple yet effective technology that our users can easily navigate . Doing this activity has helped us in selecting the learning launch tool for our challenge . This tool will help us go through an iterating process that will improve on our solution . Working with the prototype will help us experiment the idea .
Application
At first we focused on providing a mobile application that runs on a smartphone , with some features like restoring the deleted data and etc . Our focus was to observe how users interact with the mobile platform . This process helped us understand the prototype that we are working on and the idea behind the technology . We collaborated with different departments in our organization to further improve the technology .We worked through all possible solutions and we settled on creating a good platform that is preferable for the users . Our focus was to observe to see if there were any gaps . This process helped us understand users in a better possble way . Our priority was to ensure that the users could use the platform with ease so that they do n’t face any difficulties while operating the platform .
Insight
By applying the learning tool , we designed and tested our solutions . Through the learning process we got to improve our mobile application to meet user ’s expectation . Our marketing department used the results of this process to re strategize our marketing campaign . Moving forward our business will focus on human centered design to improve our product and services .
Appraoch
The learning launch is the appropriate tool for our business . We need as a team to review the insight gained from the above experiences and incorporate this insight into future launch designs as this is the most effective and ideal way of approaching and implementing solutions . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full roll out .
This course really helped me a lot to get through different kinds of diificulties that generally occur in design thinking .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10727 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Story telling
Challenge
I am currently pursuing my MBA from a reputed institution . We as a part of the program are given tons of assignments and presentations to complete as a group activity . There are lots of challenges that we face in a group project or presentation . One main challenge that I faced is lack of cooperation between the members . As a team leader , I had to bring all the team members together and make them work towards the common goal of our team .
Selection
To overcome this problem , I chose the design thinking tool - Story telling . Through this online course , I have understood the importance / significance and need of this particular tool . Story telling helps capture the attention of the audience for a long period of time as compared to a normal lecture which would only attract 20 % of the attention as said by the professor in the story telling module . Due to all such benefits of this method , I have chosen this tool for finding the solution to my problem .
Application
There were lots of positive responses to using this tool . Once I started opening up to my team mates and sharing stories of how a team needs to perform and why it is very important to be coordinated in a team , I could gain attention from them and altogether they started co - operating with me to achieve the goal . I shared my own personal experience of working as a team in my school days and winning a competition which was only possible due to the coordination that was present in my team . All my team mates believed in ourselves and we all worked together to achieve our goal and win that competition .
Hearing this story , my team mates were really motivated and geared up to perform better and complete our assignments successfully .
Insight
This experience on a whole was very insightful . I learnt the importance of design thinking and the need of Story telling tool . I also understood the importance of team work and the techniques that we can use to gain people ’s attention . The course had really inculcated so much of knowledge on me . It will definitely be of immense use in the future when I manage a team in a company .
Approach
Now that I have learnt the need and importance of design thinking and innovation , I would definitely use it in the future when I become a team leader in a firm . It would be of great use for me to be successful in my organization and gain confidence . I would use the story telling method especially as it is a great way to increase response and gain attention of the audience as compared to other methods .
I am really grateful for the professors in the program to have taught me a very important tool that would be of immense help for me in the future .
I look forward to use it in the real corporate world and achieve success !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Story telling
Challenge
I am currently pursuing my MBA from a reputed institution . We as a part of the program are given tons of assignments and presentations to complete as a group activity . There are lots of challenges that we face in a group project or presentation . One main challenge that I faced is lack of cooperation between the members . As a team leader , I had to bring all the team members together and make them work towards the common goal of our team .
Selection
To overcome this problem , I chose the design thinking tool - Story telling . Through this online course , I have understood the importance / significance and need of this particular tool . Story telling helps capture the attention of the audience for a long period of time as compared to a normal lecture which would only attract 20 % of the attention as said by the professor in the story telling module . Due to all such benefits of this method , I have chosen this tool for finding the solution to my problem .
Application
There were lots of positive responses to using this tool . Once I started opening up to my team mates and sharing stories of how a team needs to perform and why it is very important to be coordinated in a team , I could gain attention from them and altogether they started co - operating with me to achieve the goal . I shared my own personal experience of working as a team in my school days and winning a competition which was only possible due to the coordination that was present in my team . All my team mates believed in ourselves and we all worked together to achieve our goal and win that competition .
Hearing this story , my team mates were really motivated and geared up to perform better and complete our assignments successfully .
Insight
This experience on a whole was very insightful . I learnt the importance of design thinking and the need of Story telling tool . I also understood the importance of team work and the techniques that we can use to gain people ’s attention . The course had really inculcated so much of knowledge on me . It will definitely be of immense use in the future when I manage a team in a company .
Approach
Now that I have learnt the need and importance of design thinking and innovation , I would definitely use it in the future when I become a team leader in a firm . It would be of great use for me to be successful in my organization and gain confidence . I would use the story telling method especially as it is a great way to increase response and gain attention of the audience as compared to other methods .
I am really grateful for the professors in the program to have taught me a very important tool that would be of immense help for me in the future .
I look forward to use it in the real corporate world and achieve success !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13608 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | PROBLEM IDENTIFIED :
Customer stopped making payment and became a NPA customer .
ANALYZING PROBLEM :
This a problem of a customer who purchased a new swift . Our customer purchase hire purchase finance to purchase the vehicle . Initially he was making payment regularly but suddenly he stopped making it . We have visited his place and tried to analyze the reason of default .
Analysis of the problem - STRUCTURING OF THE PROBLEM TO FIND ROUTE COUSE
a ) Vehicle was met with accident
b ) Could not able to lodge Insurance claim
c ) RC book was not received
d ) Administration problem ( police harassing for docs )
DISCUSSION WITH THE CUSTOMER
Upon discussing with the customer in details the root cause of the problem was found i.e. VEHICLE DOCUMENT
Reason for not issuing the vehicular document ( RC book ) was either customer not made complete payment to dealer or he made it to salesman who ditched him .
EXPECTED SOLUTION :
These were the options to solve the document problem :
a ) Dealer visit
b ) Broker approach
c ) Consulting RTO
We have arranged a meeting with customer and dealer ’s manager but it wo n’t work out as the salesman resigned the company last month and there was a due amount reflecting in there system .
Customer also approached local broker to get the things done but they were charging very high .
Finally we took him to RTO office with his vehicle and rest of the documents and applied for duplicate RC issuance in very nominal fees . After few days he received his RC book delivered in his mailing address .
CONCLUSION
From the above options the result oriented was consulting RTO by which we managed to get the desired result .
TEST RESULT / OUTCOME :
With this solution we got the document . Customer was very happy with the outcome and our support which we rendered to him . In result he has updated all his outstanding dues and wanted to settle the case at once in next month .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: PROBLEM IDENTIFIED :
Customer stopped making payment and became a NPA customer .
ANALYZING PROBLEM :
This a problem of a customer who purchased a new swift . Our customer purchase hire purchase finance to purchase the vehicle . Initially he was making payment regularly but suddenly he stopped making it . We have visited his place and tried to analyze the reason of default .
Analysis of the problem - STRUCTURING OF THE PROBLEM TO FIND ROUTE COUSE
a ) Vehicle was met with accident
b ) Could not able to lodge Insurance claim
c ) RC book was not received
d ) Administration problem ( police harassing for docs )
DISCUSSION WITH THE CUSTOMER
Upon discussing with the customer in details the root cause of the problem was found i.e. VEHICLE DOCUMENT
Reason for not issuing the vehicular document ( RC book ) was either customer not made complete payment to dealer or he made it to salesman who ditched him .
EXPECTED SOLUTION :
These were the options to solve the document problem :
a ) Dealer visit
b ) Broker approach
c ) Consulting RTO
We have arranged a meeting with customer and dealer ’s manager but it wo n’t work out as the salesman resigned the company last month and there was a due amount reflecting in there system .
Customer also approached local broker to get the things done but they were charging very high .
Finally we took him to RTO office with his vehicle and rest of the documents and applied for duplicate RC issuance in very nominal fees . After few days he received his RC book delivered in his mailing address .
CONCLUSION
From the above options the result oriented was consulting RTO by which we managed to get the desired result .
TEST RESULT / OUTCOME :
With this solution we got the document . Customer was very happy with the outcome and our support which we rendered to him . In result he has updated all his outstanding dues and wanted to settle the case at once in next month .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20360 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge and selection
I work at a large , private ambulatory healthcare provider . Our aim is to provide accessible , high- quality and cost - effective care , appropriately addressing patients ’ needs . In order to make sure , that our patients get help from the right clinician we routinely analyze reasons for patients ’ specialist visits . We identify medical problems that could be solved faster and better by medical personnel with lower - but still appropriate to the problem - level of competence , and with increased patient engagement .
Warts ’ treatment is one of such simple medical problems , that needs care path redesign . It consumes more than 10 % of dermatologists visit in our system , despite the fact , that warts can be treated with OTC products at home with self - care . Dermatologist often use cryotherapy for treatment , and this procedure is usually painful during and after the procedure , and sometimes cause difficulty in functioning for several days .
Before searching for a new , better care path , it was important to understand “ what is ” :
why patients choose dermatologist for warts treatment ,
what is their service booking process and what information they receive ,
what they like and what dislike in the current solution ,
what they know about the treatment and its alternatives ,
if and how they self - diagnose warts ,
and what would be the new design criteria .
I planned to use visualization tools Journey Mapping to describe current solution .
Application
I organized two focus groups with eight participants each – one group with parents of children age 4 to 12 and the other one with adult patients . Having 2 groups was necessary to differentiate needs of adult patients and parents of pediatric patients . All participants declared , that they ’ve already had experience with warts ’ treatment .
I started with telling a real story of my child treated for recurring warts . The story was personal and relevant to the topic of the focus group and as such it helped to bring back participants own experiences of wart diagnosis and treatment before we moved into Journey Mapping . There are 2 possible ways of booking the service - phone booking via Contact Centre or online booking ( internet and mobile application ) . I divided participants into 2 groups , depending on the way they use for booking services , and asked them to draw their path as a process , with main steps starting with identifying a problem ( wart ) , searching internet or asking friends for information on what to do , through booking , first visit , follow up visit ( if any ) and end of treatment . Each group was asked then to use green and red post its to write down strengths – using green post - its – and weaknesses – using red post - its – of the current process . While filling in post - its participants were also asked to note , what could help them to move to self - care as the primary solution .
Visualization of the care path allowed to identify steps in the process that require change , and to collect detailed information on what should be changed . Red and green colors of post - its helped to visualize priorities – what to focus on first . The session gave us an insight into real patient
perspective – what helps , and what makes the treatment difficult or delayed , and what patients need to know about self - care to treat it as an alternative to repeated visits with specialist . It gave very detailed and practical foundation for defining design criteria for the new solution .
Insight and Approach
Journey mapping appeared to be very effective in discovering patients ’ perspective . Using colors simplified prioritization of the nest steps . Each focus group took only 2 hours and within such short time we were able to gather information that allowed better understanding of experience , emotions , information challenges and unmet needs of our patients .
The information collected during the session helped to define basic criteria for the new solution :
Fast access to the first visit and initiation of the treatment at the visit ,
No demand for dermatologist visit if other medical personnel can help ,
At the first visit agreement on a treatment plan , especially what to do if initial treatment is ineffective ,
Recommendation on choice of treatment , with preference for self - care , but with clear instructions on the duration , effects and possible complications of the treatment ,
Demonstration of application of the topical use agent at the first visit , so the patients would feel safe when applying the agent at home ,
Good communication skills of the clinician ( primary physician or nurse ) delivering treatment , and in case of children – someone , who has an " approach to children " ,
Materials about warts ’ treatment to take home or to access from recommended website .
Organizational innovation in healthcare must focus on patient experience . Customer journey mapping is an effective tool to define “ as is ” processes with practical information necessary to create new design prototyped .
Alternative tools that could be used to work out design criteria with patients include :
1 . Asking patients to tell their individual stories of warts treatment and , based on several
interviews , create personas with different clinical and emotional needs . The personas would help to design new solution addressing specific needs of different patients . This approach will , similarly as 2 focus groups described above , allow to address needs of both adult patients and parents of pediatric patients .
2 . Organizing brainstorming session on weaknesses and strengths of the current solution
followed by defining ideal solution ,
3 . Drawing a mind map with key criteria of ideal solution .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge and selection
I work at a large , private ambulatory healthcare provider . Our aim is to provide accessible , high- quality and cost - effective care , appropriately addressing patients ’ needs . In order to make sure , that our patients get help from the right clinician we routinely analyze reasons for patients ’ specialist visits . We identify medical problems that could be solved faster and better by medical personnel with lower - but still appropriate to the problem - level of competence , and with increased patient engagement .
Warts ’ treatment is one of such simple medical problems , that needs care path redesign . It consumes more than 10 % of dermatologists visit in our system , despite the fact , that warts can be treated with OTC products at home with self - care . Dermatologist often use cryotherapy for treatment , and this procedure is usually painful during and after the procedure , and sometimes cause difficulty in functioning for several days .
Before searching for a new , better care path , it was important to understand “ what is ” :
why patients choose dermatologist for warts treatment ,
what is their service booking process and what information they receive ,
what they like and what dislike in the current solution ,
what they know about the treatment and its alternatives ,
if and how they self - diagnose warts ,
and what would be the new design criteria .
I planned to use visualization tools Journey Mapping to describe current solution .
Application
I organized two focus groups with eight participants each – one group with parents of children age 4 to 12 and the other one with adult patients . Having 2 groups was necessary to differentiate needs of adult patients and parents of pediatric patients . All participants declared , that they ’ve already had experience with warts ’ treatment .
I started with telling a real story of my child treated for recurring warts . The story was personal and relevant to the topic of the focus group and as such it helped to bring back participants own experiences of wart diagnosis and treatment before we moved into Journey Mapping . There are 2 possible ways of booking the service - phone booking via Contact Centre or online booking ( internet and mobile application ) . I divided participants into 2 groups , depending on the way they use for booking services , and asked them to draw their path as a process , with main steps starting with identifying a problem ( wart ) , searching internet or asking friends for information on what to do , through booking , first visit , follow up visit ( if any ) and end of treatment . Each group was asked then to use green and red post its to write down strengths – using green post - its – and weaknesses – using red post - its – of the current process . While filling in post - its participants were also asked to note , what could help them to move to self - care as the primary solution .
Visualization of the care path allowed to identify steps in the process that require change , and to collect detailed information on what should be changed . Red and green colors of post - its helped to visualize priorities – what to focus on first . The session gave us an insight into real patient
perspective – what helps , and what makes the treatment difficult or delayed , and what patients need to know about self - care to treat it as an alternative to repeated visits with specialist . It gave very detailed and practical foundation for defining design criteria for the new solution .
Insight and Approach
Journey mapping appeared to be very effective in discovering patients ’ perspective . Using colors simplified prioritization of the nest steps . Each focus group took only 2 hours and within such short time we were able to gather information that allowed better understanding of experience , emotions , information challenges and unmet needs of our patients .
The information collected during the session helped to define basic criteria for the new solution :
Fast access to the first visit and initiation of the treatment at the visit ,
No demand for dermatologist visit if other medical personnel can help ,
At the first visit agreement on a treatment plan , especially what to do if initial treatment is ineffective ,
Recommendation on choice of treatment , with preference for self - care , but with clear instructions on the duration , effects and possible complications of the treatment ,
Demonstration of application of the topical use agent at the first visit , so the patients would feel safe when applying the agent at home ,
Good communication skills of the clinician ( primary physician or nurse ) delivering treatment , and in case of children – someone , who has an " approach to children " ,
Materials about warts ’ treatment to take home or to access from recommended website .
Organizational innovation in healthcare must focus on patient experience . Customer journey mapping is an effective tool to define “ as is ” processes with practical information necessary to create new design prototyped .
Alternative tools that could be used to work out design criteria with patients include :
1 . Asking patients to tell their individual stories of warts treatment and , based on several
interviews , create personas with different clinical and emotional needs . The personas would help to design new solution addressing specific needs of different patients . This approach will , similarly as 2 focus groups described above , allow to address needs of both adult patients and parents of pediatric patients .
2 . Organizing brainstorming session on weaknesses and strengths of the current solution
followed by defining ideal solution ,
3 . Drawing a mind map with key criteria of ideal solution .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16157 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Challenge and Selection I was tasked with conducting user research among migraine sufferers for one of the pharmaceutical / healthcare company . The company was intending to reach out to consumers with a remedy for migraine episodes . The company approached us with a key question – With a wide array of over - the- counter ( OTC ) and prescribed pain medications available in the market , how do we cut through the noise and become the preferred and effective choice of remedy for migraine sufferers ? Among the initial stakeholder discussions with the client , it became evident that the client team had very little idea of what a migraine sufferer goes through during an episode . During these discussions , we realized that two reasons contributed largely to this problem – ( 1 ) With the ailment being relatively undiscovered and unknown ( in terms of exact triggers / causes , conclusive list of symptoms and targeted remedies ) most of the diagnoses and treatments available in the market are based on healthcare professionals ’ understanding of the sufferer condition ; ( 2 ) Secondly , because of the sufferer ’s inability to accurately distinguish between a usual headache and a migraine episode , their fears of others trivializing a migraine condition ( e.g. You ’re over - reacting , it ’s just a headache ! ) , sufferers usually find it difficult to express and describe their ailment , which in turn causes healthcare professionals to rely on the sufferer ’s narrative subjectivity in determining a migraine diagnosis . We proposed having one - on - one discussions with chronic migraine sufferers to understand their experiences of living with a migraine condition . This approach was proposed to ensure that they are completely immersed in the discussion and have a comfortable level of privacy without the fear of judgement . The need for visualization arose during this exercise in two places for us , namely ( i ) to understand how consumers describe their pain experiences ( each individual pain journey is different ) , whether through obvious cues or metaphorical elicitations ( ii ) to enable healthcare professionals to identify and flag out physiologically manifested symptoms to conduct a more accurate diagnoses of and prescription for migraine . The next section elaborates on the visualization techniques used by us in this exercise . Application The first instance of visualization was needed during the sufferer interviews . Prior to inviting them for one - on - one interactions , we asked them to maintain a journal for a few days where they needed to describe their most recent migraine episode . We asked them to create a pain journey ( i.e. from first signs / symptoms to the remedy ) . In this creation , we asked them to express their pain through visual and verbal metaphors , i.e. use images , videos and words to describe how they felt during a migraine attack . Once the sufferer came in for a one - on - one discussion , we had their journal handy for the interaction . We then asked the sufferer to explain to us what he / she meant when they used certain imagery or words to describe their pain . The sufferer was able to describe their experience in much more depth than just a mere basic description ( e.g. It ’s a headache / It ’s a severe headache ) . Through this exercise , we unearthed varied daily life metaphors ( e.g. like a hammer to the head , like a barbed wire around your head , like a bunch of pins piercing through the eyes ) that people used to describe their experience with pain ( i.e. the consumer ‘ speak ’ ) . The second instance of visualization in this project was needed when we needed to communicate the physiologically manifested symptoms of the condition to the client , who will in turn use these to create education among the channel partners , i.e. healthcare community . Once we gained enough knowledge from the user interviews , we created various “ pain experiences ” for the client to understand what a sufferer goes through during a migraine episode . We found out from the
sufferers that a vast variety of symptoms are manifested through the body – excruciating pain in the neck / shoulder area , cold sweats , blurred vision , extreme sensitivity to lights / sounds , pinching pains on the scalp region , drudged feet movement etc . Leveraging on this knowledge from the sufferer , we created specific “ pain apparatus ” to educate the client on the intensities of these experiences in a migraine pain journey . Some of the apparatus that we created were neck / shoulder pads with small weights in them , eye glasses with fish - eye lens or blurry lens , hats with blunt pins and small pebbles stuck on the inside for contact with scalp , eye glasses with LED bulbs facing the eyes , ankle resistance weights . During the workshop with the client , we made the client ’s team experience these “ apparatus ” for them to understand these highly localized and excruciating pain experiences of the sufferer . Insights & Value - addition Through these visualization tools , the client was ultimately much closer in understanding migraine as an ailment . With the metaphor elicitations of pain experiences from the sufferers , the client was able to advise their communication partners to develop the content of consumer communications using these and similar other metaphors . In a category with straightforward pain - to - relief communications , the client was able to understand how to bring themselves closer to consumers through communications that that show empathy towards migraine sufferers ’ predicaments in fighting this battle alone . For example , an image showing hammer to the head or a punch to the temple helps the consumer to relate more to the product and the brand ( from a consumer point of view , this brand exactly knows what I am going through during migraine ) , as compared to a straight , bland and a transactional tone of communication . Furthermore , such metaphors were not only used to communicate product- based communication but also for the client brand to champion the cause against migraine , raise awareness and create education for migraine conditions and take efforts to eliminate any biases and judgements against sufferers and their general efficacy at life . With the “ pain apparatus ” , we helped the client get a closer understanding the sufferer by being in their shoes during a migraine attack . With these experiences in mind , the client , internally within their R&D and product teams , can effectively understand sufferers as people ( as opposed to just sales targets or subjects for the remedies ) . We also proposed the client to develop migraine detection kits for general physicians and pharmacists using these apparatuses , so that they can educate themselves , their staff and their consumers on the disorder and make the process of migraine condition detection timely and accurate . The pain medication category largely works on a professional prescription and/or influence and this would help to create a top - of - mind recall for the brand in their prescriptions , thus effectively engaging the channel and thereby the consumers with the brand . Thus , I realized that visualization is a very powerful tool in terms of design thinking . Had it not been for visualization in this exercise , the pain medication would have been “ just another product ” that follows the usual , run - off - the - mill value- and supply - chains in the category and may or may not end up with the consumer depending on the usual transactional impetuses ( e.g. channel incentives , price margins ) provided in this chain .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Challenge and Selection I was tasked with conducting user research among migraine sufferers for one of the pharmaceutical / healthcare company . The company was intending to reach out to consumers with a remedy for migraine episodes . The company approached us with a key question – With a wide array of over - the- counter ( OTC ) and prescribed pain medications available in the market , how do we cut through the noise and become the preferred and effective choice of remedy for migraine sufferers ? Among the initial stakeholder discussions with the client , it became evident that the client team had very little idea of what a migraine sufferer goes through during an episode . During these discussions , we realized that two reasons contributed largely to this problem – ( 1 ) With the ailment being relatively undiscovered and unknown ( in terms of exact triggers / causes , conclusive list of symptoms and targeted remedies ) most of the diagnoses and treatments available in the market are based on healthcare professionals ’ understanding of the sufferer condition ; ( 2 ) Secondly , because of the sufferer ’s inability to accurately distinguish between a usual headache and a migraine episode , their fears of others trivializing a migraine condition ( e.g. You ’re over - reacting , it ’s just a headache ! ) , sufferers usually find it difficult to express and describe their ailment , which in turn causes healthcare professionals to rely on the sufferer ’s narrative subjectivity in determining a migraine diagnosis . We proposed having one - on - one discussions with chronic migraine sufferers to understand their experiences of living with a migraine condition . This approach was proposed to ensure that they are completely immersed in the discussion and have a comfortable level of privacy without the fear of judgement . The need for visualization arose during this exercise in two places for us , namely ( i ) to understand how consumers describe their pain experiences ( each individual pain journey is different ) , whether through obvious cues or metaphorical elicitations ( ii ) to enable healthcare professionals to identify and flag out physiologically manifested symptoms to conduct a more accurate diagnoses of and prescription for migraine . The next section elaborates on the visualization techniques used by us in this exercise . Application The first instance of visualization was needed during the sufferer interviews . Prior to inviting them for one - on - one interactions , we asked them to maintain a journal for a few days where they needed to describe their most recent migraine episode . We asked them to create a pain journey ( i.e. from first signs / symptoms to the remedy ) . In this creation , we asked them to express their pain through visual and verbal metaphors , i.e. use images , videos and words to describe how they felt during a migraine attack . Once the sufferer came in for a one - on - one discussion , we had their journal handy for the interaction . We then asked the sufferer to explain to us what he / she meant when they used certain imagery or words to describe their pain . The sufferer was able to describe their experience in much more depth than just a mere basic description ( e.g. It ’s a headache / It ’s a severe headache ) . Through this exercise , we unearthed varied daily life metaphors ( e.g. like a hammer to the head , like a barbed wire around your head , like a bunch of pins piercing through the eyes ) that people used to describe their experience with pain ( i.e. the consumer ‘ speak ’ ) . The second instance of visualization in this project was needed when we needed to communicate the physiologically manifested symptoms of the condition to the client , who will in turn use these to create education among the channel partners , i.e. healthcare community . Once we gained enough knowledge from the user interviews , we created various “ pain experiences ” for the client to understand what a sufferer goes through during a migraine episode . We found out from the
sufferers that a vast variety of symptoms are manifested through the body – excruciating pain in the neck / shoulder area , cold sweats , blurred vision , extreme sensitivity to lights / sounds , pinching pains on the scalp region , drudged feet movement etc . Leveraging on this knowledge from the sufferer , we created specific “ pain apparatus ” to educate the client on the intensities of these experiences in a migraine pain journey . Some of the apparatus that we created were neck / shoulder pads with small weights in them , eye glasses with fish - eye lens or blurry lens , hats with blunt pins and small pebbles stuck on the inside for contact with scalp , eye glasses with LED bulbs facing the eyes , ankle resistance weights . During the workshop with the client , we made the client ’s team experience these “ apparatus ” for them to understand these highly localized and excruciating pain experiences of the sufferer . Insights & Value - addition Through these visualization tools , the client was ultimately much closer in understanding migraine as an ailment . With the metaphor elicitations of pain experiences from the sufferers , the client was able to advise their communication partners to develop the content of consumer communications using these and similar other metaphors . In a category with straightforward pain - to - relief communications , the client was able to understand how to bring themselves closer to consumers through communications that that show empathy towards migraine sufferers ’ predicaments in fighting this battle alone . For example , an image showing hammer to the head or a punch to the temple helps the consumer to relate more to the product and the brand ( from a consumer point of view , this brand exactly knows what I am going through during migraine ) , as compared to a straight , bland and a transactional tone of communication . Furthermore , such metaphors were not only used to communicate product- based communication but also for the client brand to champion the cause against migraine , raise awareness and create education for migraine conditions and take efforts to eliminate any biases and judgements against sufferers and their general efficacy at life . With the “ pain apparatus ” , we helped the client get a closer understanding the sufferer by being in their shoes during a migraine attack . With these experiences in mind , the client , internally within their R&D and product teams , can effectively understand sufferers as people ( as opposed to just sales targets or subjects for the remedies ) . We also proposed the client to develop migraine detection kits for general physicians and pharmacists using these apparatuses , so that they can educate themselves , their staff and their consumers on the disorder and make the process of migraine condition detection timely and accurate . The pain medication category largely works on a professional prescription and/or influence and this would help to create a top - of - mind recall for the brand in their prescriptions , thus effectively engaging the channel and thereby the consumers with the brand . Thus , I realized that visualization is a very powerful tool in terms of design thinking . Had it not been for visualization in this exercise , the pain medication would have been “ just another product ” that follows the usual , run - off - the - mill value- and supply - chains in the category and may or may not end up with the consumer depending on the usual transactional impetuses ( e.g. channel incentives , price margins ) provided in this chain .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15928 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | School :
National University of Colombia
University of Virginia
Instructor :
Carolina Gomez
Final Assignment :
Reflection - Visualization Tool
Name :
Carolina Finetti
Date :
February 15th , 2021
Challenge
My name is Carolina Gomez , I am currently studying Engineering in Development and
Innovation , where the application of design thinking is crucial for my career to know
how to create a new product idea or even optimizing one that already exists . The
reason why I started this course is because one of our final projects on the subject of
“ Innovation and experimentation of creative processes ” is to design furniture made
out of cardboard . This sustainable furniture must help the elderly to carry out
different activities , such as putting on shoes , cutting their toenails , moving around ,
doing flexibility exercises , and other simple activities that may be difficult for them
due to their age . Thanks to the different steps of the design thinking process , I will be
able to successfully create these innovative cardboard furniture and empathize with
the user in the best possible way .
Selection
I believe that using the visualization tool allowed me to get to the main purpose of
the project , to empathize with the user through innovation . As Angela Weyes said in
her video explaining the visualization tool , this leads us to extrapolation , which is
inductive reasoning and thinking about possibilities that we have not yet seen . Finally
the way we did it was by doing sketches of our ideas , in order for the whole team to
understand what we can not explain in simple words . Fortunately , each member of
the team were from different careers , so having different points of view on how to
make this sustainable furniture allowed us to consider all possibilities and led us to
having one big idea . Later on , each member of the team did their own sketch on the
cardboard furniture , and by the end we created one single final sketch that
complemented each of the other sketches .
Application
Since the objective of the project was the design of the product itself , the team and I
decided that brainstorming would be the best way to get there . This however , was no
easy task , since everyone had different ideas on how the product should be , but at
the same time , it allowed us to share ideas and merge them into one single idea .
Therefore , I think that visualization would have been the most helpful innovation tool
as we wanted to create an idea with a team from a diverse background that offered
expertise and insight in various different subjects .
Furthermore , using the visualization tool allowed us to have a very clear idea on how
the furniture would be and how it can be innovative . As a team , we decided that
making a table that could elevate only by pulling a cardboard bar up and down would
be sufficient enough to cover the necessities of the elderly mentioned above . In this
way , they could use the mini table for any purpose they wanted . Also , the cardboard
table could lift up over 35 kg , which we considered is enough since the whole thing
was made out of cardboard .
Insight
After finishing the course , I learned that in order to generate an innovative product , it
is not enough to have a new idea , you got to know how to implement it in your
day - to - day life . Just like the visualization tool , it takes several steps to even generate
a simple drawing . What I noticed about the team is how we focused on making the
cardboard furniture simpler rather than innovative . To achieve this , we must have a
broad repertoire and think outside the box . Continuously , know how to change the
mindset of people so that they can see what we want to convey , which is how a
simple piece of cardboard can help the elderly in a way that they did not know it
could be done .
Approach
Another tool that I consider important throughout the course was the learning launch
tool . Personally , I think it goes hand in hand with the visualization tool because you
can not use one without using the other . For example , when experimenting with your
final prototype , you should have first generated it by making sketches of it . On the
other hand , when generating these sketches , you should think about whether it really
is a market need , rather than just a design that looks aesthetically good . That is why
it is important to know how to communicate with people and be able to be
empathetic with users in order to generate data that will help the user to use your
product . You must capture your design and make it a reality , because if people start
to believe in your product , you are already creating innovation .
| EMAIL:
ID_NUM:
NAME_STUDENT: Carolina Finetti, Carolina Gomez
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: School :
National University of Colombia
University of Virginia
Instructor :
Carolina Gomez
Final Assignment :
Reflection - Visualization Tool
Name :
Carolina Finetti
Date :
February 15th , 2021
Challenge
My name is Carolina Gomez , I am currently studying Engineering in Development and
Innovation , where the application of design thinking is crucial for my career to know
how to create a new product idea or even optimizing one that already exists . The
reason why I started this course is because one of our final projects on the subject of
“ Innovation and experimentation of creative processes ” is to design furniture made
out of cardboard . This sustainable furniture must help the elderly to carry out
different activities , such as putting on shoes , cutting their toenails , moving around ,
doing flexibility exercises , and other simple activities that may be difficult for them
due to their age . Thanks to the different steps of the design thinking process , I will be
able to successfully create these innovative cardboard furniture and empathize with
the user in the best possible way .
Selection
I believe that using the visualization tool allowed me to get to the main purpose of
the project , to empathize with the user through innovation . As Angela Weyes said in
her video explaining the visualization tool , this leads us to extrapolation , which is
inductive reasoning and thinking about possibilities that we have not yet seen . Finally
the way we did it was by doing sketches of our ideas , in order for the whole team to
understand what we can not explain in simple words . Fortunately , each member of
the team were from different careers , so having different points of view on how to
make this sustainable furniture allowed us to consider all possibilities and led us to
having one big idea . Later on , each member of the team did their own sketch on the
cardboard furniture , and by the end we created one single final sketch that
complemented each of the other sketches .
Application
Since the objective of the project was the design of the product itself , the team and I
decided that brainstorming would be the best way to get there . This however , was no
easy task , since everyone had different ideas on how the product should be , but at
the same time , it allowed us to share ideas and merge them into one single idea .
Therefore , I think that visualization would have been the most helpful innovation tool
as we wanted to create an idea with a team from a diverse background that offered
expertise and insight in various different subjects .
Furthermore , using the visualization tool allowed us to have a very clear idea on how
the furniture would be and how it can be innovative . As a team , we decided that
making a table that could elevate only by pulling a cardboard bar up and down would
be sufficient enough to cover the necessities of the elderly mentioned above . In this
way , they could use the mini table for any purpose they wanted . Also , the cardboard
table could lift up over 35 kg , which we considered is enough since the whole thing
was made out of cardboard .
Insight
After finishing the course , I learned that in order to generate an innovative product , it
is not enough to have a new idea , you got to know how to implement it in your
day - to - day life . Just like the visualization tool , it takes several steps to even generate
a simple drawing . What I noticed about the team is how we focused on making the
cardboard furniture simpler rather than innovative . To achieve this , we must have a
broad repertoire and think outside the box . Continuously , know how to change the
mindset of people so that they can see what we want to convey , which is how a
simple piece of cardboard can help the elderly in a way that they did not know it
could be done .
Approach
Another tool that I consider important throughout the course was the learning launch
tool . Personally , I think it goes hand in hand with the visualization tool because you
can not use one without using the other . For example , when experimenting with your
final prototype , you should have first generated it by making sketches of it . On the
other hand , when generating these sketches , you should think about whether it really
is a market need , rather than just a design that looks aesthetically good . That is why
it is important to know how to communicate with people and be able to be
empathetic with users in order to generate data that will help the user to use your
product . You must capture your design and make it a reality , because if people start
to believe in your product , you are already creating innovation .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Carolina Finetti",
"Carolina Gomez"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 2915 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION – LEARNING LAUNCH
Suppose , I am currently working for XYZ company , which is a tech based company . So , like any other tech company , we need to focus on newer innovations every time we launch and market products . We need to think about new ideas to increase the practicality output from a product and also need to keep in my mind about customer needs and expectations .
So , recently the company has decided to launch a new product in the market . Let ’s suppose it ’s a smartwatch . Now smartwatches have evolved and improved a lot in the recent years , and to grab the market attention , like any other tech we need to bring something different that should be functional and eye catching , which will have customer attention and influence them to have it . So , our team has to come with new ideas about what we can include and how we can represent the whole package .
So , here we need to use our design thinking ability , and the tool we have chosen for this project is ‘ LEARNING LAUNCH ’ .
Basically , through learning launch , what we need to do is make a prototype of the product we will launch , that will have some of the key features and highlights of the actual product , to let people have an idea about what we are about to do and get their feedback on how things can improve and what they actually expect from a product like this . So , we can have an experiment on how the customers accepts our ideas and also can get new ideas to improve things before the final launch , and it will also help us get closer to our customers ’ wants .
So , the first thing our team had to do was to come up with new ideas about features that can be added to the existing products in the market and select the best one or two features that our production team can approve . Because we need to keep in mind that production cost increase will also make a huge jump in price and sudden price increase is disliked by customers . So , what do we
do with the remaining ideas ? We keep them to ourselves because some of those can be needed to apply if we find that customers do really need that feature for more practical outcome .
We then create a prototype of the model with the final or something near to our final design and hold ‘ early looks ’ sessions as learning launch projects , and show some of the stuff we have built to the customers and receive their feedback . In today ’s world customers appreciate these kind of interactive events where they get to know about upcoming stuff and also share their opinion and reactions about our decisions . So , the experimentation of our ideas can give us some solid stats about our assumptions for a certain project .
So , what an organization achieves from a learning launch is enough to give a good idea about the importance of design thinking . Design thinking is not about coming up with a creative plan and making it work , it is about coming up with some practical creative ideas and test to decide which one will actually work .
Like , in the given situation our organization will get useful feedbacks from the customers . We can find that some of the features will not be appreciated by the customer as much as some more practical features that we may not have selected in the first phase and remains in the reserves . So , any organization can work with their end product with the help of solid feedbacks from the customers and work their way to make the item more practical within their limitations .
In such cases , we also need to have alternative plans as well , because if one of the strategies does n’t work we can have a second way ready to go . In the given situation the tool we used , LEARNING LAUNCH , can often be expensive and much of a hassle . So , an alternative tool in this case can be VISUALIZATION . Describing through image , videography , slides these are ways to visualize our thoughts . What usually tech companies do to visualize their thoughts is they create images or videos highlighting key factors of their stuff and design and make it public through different ways . Then they keep track of how people react to their ideas and it helps them to gather important statistics on how solid the idea looks to the customers . So VISUALIZATION can also be an effective tool for design thinking .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION – LEARNING LAUNCH
Suppose , I am currently working for XYZ company , which is a tech based company . So , like any other tech company , we need to focus on newer innovations every time we launch and market products . We need to think about new ideas to increase the practicality output from a product and also need to keep in my mind about customer needs and expectations .
So , recently the company has decided to launch a new product in the market . Let ’s suppose it ’s a smartwatch . Now smartwatches have evolved and improved a lot in the recent years , and to grab the market attention , like any other tech we need to bring something different that should be functional and eye catching , which will have customer attention and influence them to have it . So , our team has to come with new ideas about what we can include and how we can represent the whole package .
So , here we need to use our design thinking ability , and the tool we have chosen for this project is ‘ LEARNING LAUNCH ’ .
Basically , through learning launch , what we need to do is make a prototype of the product we will launch , that will have some of the key features and highlights of the actual product , to let people have an idea about what we are about to do and get their feedback on how things can improve and what they actually expect from a product like this . So , we can have an experiment on how the customers accepts our ideas and also can get new ideas to improve things before the final launch , and it will also help us get closer to our customers ’ wants .
So , the first thing our team had to do was to come up with new ideas about features that can be added to the existing products in the market and select the best one or two features that our production team can approve . Because we need to keep in mind that production cost increase will also make a huge jump in price and sudden price increase is disliked by customers . So , what do we
do with the remaining ideas ? We keep them to ourselves because some of those can be needed to apply if we find that customers do really need that feature for more practical outcome .
We then create a prototype of the model with the final or something near to our final design and hold ‘ early looks ’ sessions as learning launch projects , and show some of the stuff we have built to the customers and receive their feedback . In today ’s world customers appreciate these kind of interactive events where they get to know about upcoming stuff and also share their opinion and reactions about our decisions . So , the experimentation of our ideas can give us some solid stats about our assumptions for a certain project .
So , what an organization achieves from a learning launch is enough to give a good idea about the importance of design thinking . Design thinking is not about coming up with a creative plan and making it work , it is about coming up with some practical creative ideas and test to decide which one will actually work .
Like , in the given situation our organization will get useful feedbacks from the customers . We can find that some of the features will not be appreciated by the customer as much as some more practical features that we may not have selected in the first phase and remains in the reserves . So , any organization can work with their end product with the help of solid feedbacks from the customers and work their way to make the item more practical within their limitations .
In such cases , we also need to have alternative plans as well , because if one of the strategies does n’t work we can have a second way ready to go . In the given situation the tool we used , LEARNING LAUNCH , can often be expensive and much of a hassle . So , an alternative tool in this case can be VISUALIZATION . Describing through image , videography , slides these are ways to visualize our thoughts . What usually tech companies do to visualize their thoughts is they create images or videos highlighting key factors of their stuff and design and make it public through different ways . Then they keep track of how people react to their ideas and it helps them to gather important statistics on how solid the idea looks to the customers . So VISUALIZATION can also be an effective tool for design thinking .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12318 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualisation – Student Journey
Mahtab Esmaeili
The Challenge
My challenge was to create a Customer Experience training at my workplace ( a university ) . The university ’s ultimate customers are students ; therefore , my challenge was to enable understanding of the student experience at the university and encourage continuous improvement .
Selection
I decided to use visualisation to understand and depict the student journey from the point of awareness ( how they become aware of different universities ) to joining the alumni . As highlighted by Meyer in the week 1 video , visualisation is a great tool for understanding ‘ different contexts ’ and ‘ our customers ’ . Furthermore , visualisation can give a snapshot of a process while allowing for further exploration .
Application
I used visualisation as a tool to map the student experience from the point of student awareness to joining alumni . I used stick figures to draw the students in the different journey points and arrows that connected each journey point to the next . For example :
I then invited selected stakeholders from across the different sections of the university to fill the gaps while also contributing their own visual clues to the student journey . For this activity I separated / cut each student journey point and stuck it in sequence on the walls of the room . I divided the stakeholders into different groups so they could move easily from one journey point to the next and gave them Post - it notes so they could draw their contributions and stick them under each journey point or in between journey points . Finally I looked for patterns ( similar to mind mapping ) and we discussed and agreed on a final version of the student journey . The activity took around 30 minutes to complete with nine distinct journey points identified .
The next stage involved using data from the QS International and Domestic student surveys 2019 to understand the expectations of domestic and international students at the different journey points . I used graphs to show student preferences and needs at each journey point . For the final design I used Storyboard 360 to depict the student journey ; making it more visually appealing and
interactive . Storyboard 360 allowed course participants to click on each journey point to find out about student preferences at each point .
The student journey forms the backbone for two modules within the Customer Experience course where participants are asked to : 1 . compare student needs at particular journey points with what the university is currently offering / doing . 2 . highlight the gap 3 . use the customer experience principles espoused by the university to come - up with solutions to close the gap between the current student journey and what students need or expect .
Participant feedback has been very positive , and some comments indicate that participant understanding of the student journey at the university has been enhanced and they are keen to implement some of the suggestions from the group discussions .
Insight
I found using visualisation in developing the student journey map had several benefits :
1 . In the initial consultation with stakeholders it worked similar to an icebreaker . People had to
get out of their seats and interacted with each - other sometimes commenting on each- other ’s suggestions or their own stick figures , triggering laughter .
2 . Use of stick - figures in the initial consultation created an inclusive platform – everyone could
draw a stick figure and make fun of their own stick figure .
3 . The initial visualisation consultation created a sense of ownership of the process and created
a universal view of the student journey . Some of the comments included “ I did n’t know the reason for ‘ x ’ till now ” or “ now I know where I fit in the student journey ” .
4 . The visualisation ( student journey ) created the ‘ what is ’ in design thinking enabling the
participants to understand what the university ’s current processes are at each journey point , what students prefer and what is the gap .
5 . Discussion question ‘ 3 ’ created a space for ‘ what if ’ in design thinking ; ‘ Use the customer
experience principles espoused by the university to come - up with solutions to close the gap between the current student journey and what students need or expect . ’
Approach
I found visualisation to be well suited for what I intended to achieve ; understand the customer journey in the university . In the future I will incorporate visualisation activities in other areas of my work . I will consider ways in which I can use visualisation to explore ‘ what wows ’ in the student journey ; ‘ The Wow Zone ’ where : ‘ customers want it ’ , ‘ we can do it ’ and ‘ the economics can sustain it ’ . I will ask the participants to consider the economics and attainability of their idea when considering question ‘ 3 ’ and depict it visually on the student journey .
| EMAIL:
ID_NUM:
NAME_STUDENT: Mahtab Esmaeili
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualisation – Student Journey
Mahtab Esmaeili
The Challenge
My challenge was to create a Customer Experience training at my workplace ( a university ) . The university ’s ultimate customers are students ; therefore , my challenge was to enable understanding of the student experience at the university and encourage continuous improvement .
Selection
I decided to use visualisation to understand and depict the student journey from the point of awareness ( how they become aware of different universities ) to joining the alumni . As highlighted by Meyer in the week 1 video , visualisation is a great tool for understanding ‘ different contexts ’ and ‘ our customers ’ . Furthermore , visualisation can give a snapshot of a process while allowing for further exploration .
Application
I used visualisation as a tool to map the student experience from the point of student awareness to joining alumni . I used stick figures to draw the students in the different journey points and arrows that connected each journey point to the next . For example :
I then invited selected stakeholders from across the different sections of the university to fill the gaps while also contributing their own visual clues to the student journey . For this activity I separated / cut each student journey point and stuck it in sequence on the walls of the room . I divided the stakeholders into different groups so they could move easily from one journey point to the next and gave them Post - it notes so they could draw their contributions and stick them under each journey point or in between journey points . Finally I looked for patterns ( similar to mind mapping ) and we discussed and agreed on a final version of the student journey . The activity took around 30 minutes to complete with nine distinct journey points identified .
The next stage involved using data from the QS International and Domestic student surveys 2019 to understand the expectations of domestic and international students at the different journey points . I used graphs to show student preferences and needs at each journey point . For the final design I used Storyboard 360 to depict the student journey ; making it more visually appealing and
interactive . Storyboard 360 allowed course participants to click on each journey point to find out about student preferences at each point .
The student journey forms the backbone for two modules within the Customer Experience course where participants are asked to : 1 . compare student needs at particular journey points with what the university is currently offering / doing . 2 . highlight the gap 3 . use the customer experience principles espoused by the university to come - up with solutions to close the gap between the current student journey and what students need or expect .
Participant feedback has been very positive , and some comments indicate that participant understanding of the student journey at the university has been enhanced and they are keen to implement some of the suggestions from the group discussions .
Insight
I found using visualisation in developing the student journey map had several benefits :
1 . In the initial consultation with stakeholders it worked similar to an icebreaker . People had to
get out of their seats and interacted with each - other sometimes commenting on each- other ’s suggestions or their own stick figures , triggering laughter .
2 . Use of stick - figures in the initial consultation created an inclusive platform – everyone could
draw a stick figure and make fun of their own stick figure .
3 . The initial visualisation consultation created a sense of ownership of the process and created
a universal view of the student journey . Some of the comments included “ I did n’t know the reason for ‘ x ’ till now ” or “ now I know where I fit in the student journey ” .
4 . The visualisation ( student journey ) created the ‘ what is ’ in design thinking enabling the
participants to understand what the university ’s current processes are at each journey point , what students prefer and what is the gap .
5 . Discussion question ‘ 3 ’ created a space for ‘ what if ’ in design thinking ; ‘ Use the customer
experience principles espoused by the university to come - up with solutions to close the gap between the current student journey and what students need or expect . ’
Approach
I found visualisation to be well suited for what I intended to achieve ; understand the customer journey in the university . In the future I will incorporate visualisation activities in other areas of my work . I will consider ways in which I can use visualisation to explore ‘ what wows ’ in the student journey ; ‘ The Wow Zone ’ where : ‘ customers want it ’ , ‘ we can do it ’ and ‘ the economics can sustain it ’ . I will ask the participants to consider the economics and attainability of their idea when considering question ‘ 3 ’ and depict it visually on the student journey .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Mahtab Esmaeili"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12046 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | – Visualization
Challenge & Selection :
The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non - citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
Application :
I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front- stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high- level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then
create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight & Approach :
What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: – Visualization
Challenge & Selection :
The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non - citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
Application :
I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front- stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high- level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then
create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight & Approach :
What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22513 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | STEM Center
The reason I choose this specific topic it because reflects a personal experience I
had , I ’ve practiced very similar activities while doing it , it was the Learning Launch
tool that I ’ve learned a while ago , but now I feel more confident in my information
and improved it in a way that I ’ve could n’t imagine . As mentioned above , I ’m going
to use the Learning Launch tool to proceed with my idea . Let me give a quick
summary of what it is .
My idea was to open a STEM center , Its an edutainment center for children aged
between 8 - 16 to learn the fundamentals skills in Science - Technology - Engineering-
Math . The challenge was to introduce something new to the market , of course ,
there are many risks accompanied with every new idea being entered into the
market . I ’ve chosen to test my idea directly , getting feedback from parents or even
the children about what they think about it , are they willing to send their children to
my center ?
It was the national Children day where all the children were gathering happens in
the city center , playing , singing , dancing and celebrating the day . It was the perfect
time and place to get their feedback , I managed to take a small cubicle on the
street to show and present my idea . I bought a few types of equipment just to
demonstrate the idea so my customers can come and try it .
First I tested my hypothesis about the need for such a center , I always thought that
our education system misses some key elements in the way they teach , it was
mostly theoretical , my solution was to mix the fun and the learning process together
by creating new experience in my center .
To be sure about not getting caught in the confirmation bias loop , I asked for my
friends to work in shifts in the cubicle , people with different visions and background
to interact with customers , I ’ve asked each one them to collect the customers
feedback in an excel sheet since it was only a day - long project , we tried to get as
much as feedback possible and filter it out later and organize it . In which after it we
did a GroupThinking process to construct the perfect data sheet in which my
decision will be based on . Some criteria we used were the price(how much they are
willing to pay ) , the necessity of such center , the recommendation of what they might
want to find in the center while visiting , and some others . Along with all of this , I was
watching how everyone was interacting with the equipment ( mostly scientific toys ,
puzzles , riddles , … .etc . ) made some notes based on it .
The results were shocking , although my assumptions were very high in the need of
such center , it seemed everybody was showing interest at the first look , but the
continues and the long - run survival rate was n’t what I ’ve expected . After some
researches in such business combined the results of the Learning Launch
experiment I ’ve done , my overall decision was not to proceed in the way I was
planning , something had to change in it .
I decided to Pivot my idea , not just a center where children can come to play and
learn , but they can also be enrolled in specialized courses in Science - Technology-
Engineering - Math , courses with certificates and decided to add “ Coding ” lessons
for children as well .
My plans are now bigger and more enhanced , I have a complete plan now to
demonstrate . My next target is to ask again my potential customer about the ides
and give them a sense in which they can try it again .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: STEM Center
The reason I choose this specific topic it because reflects a personal experience I
had , I ’ve practiced very similar activities while doing it , it was the Learning Launch
tool that I ’ve learned a while ago , but now I feel more confident in my information
and improved it in a way that I ’ve could n’t imagine . As mentioned above , I ’m going
to use the Learning Launch tool to proceed with my idea . Let me give a quick
summary of what it is .
My idea was to open a STEM center , Its an edutainment center for children aged
between 8 - 16 to learn the fundamentals skills in Science - Technology - Engineering-
Math . The challenge was to introduce something new to the market , of course ,
there are many risks accompanied with every new idea being entered into the
market . I ’ve chosen to test my idea directly , getting feedback from parents or even
the children about what they think about it , are they willing to send their children to
my center ?
It was the national Children day where all the children were gathering happens in
the city center , playing , singing , dancing and celebrating the day . It was the perfect
time and place to get their feedback , I managed to take a small cubicle on the
street to show and present my idea . I bought a few types of equipment just to
demonstrate the idea so my customers can come and try it .
First I tested my hypothesis about the need for such a center , I always thought that
our education system misses some key elements in the way they teach , it was
mostly theoretical , my solution was to mix the fun and the learning process together
by creating new experience in my center .
To be sure about not getting caught in the confirmation bias loop , I asked for my
friends to work in shifts in the cubicle , people with different visions and background
to interact with customers , I ’ve asked each one them to collect the customers
feedback in an excel sheet since it was only a day - long project , we tried to get as
much as feedback possible and filter it out later and organize it . In which after it we
did a GroupThinking process to construct the perfect data sheet in which my
decision will be based on . Some criteria we used were the price(how much they are
willing to pay ) , the necessity of such center , the recommendation of what they might
want to find in the center while visiting , and some others . Along with all of this , I was
watching how everyone was interacting with the equipment ( mostly scientific toys ,
puzzles , riddles , … .etc . ) made some notes based on it .
The results were shocking , although my assumptions were very high in the need of
such center , it seemed everybody was showing interest at the first look , but the
continues and the long - run survival rate was n’t what I ’ve expected . After some
researches in such business combined the results of the Learning Launch
experiment I ’ve done , my overall decision was not to proceed in the way I was
planning , something had to change in it .
I decided to Pivot my idea , not just a center where children can come to play and
learn , but they can also be enrolled in specialized courses in Science - Technology-
Engineering - Math , courses with certificates and decided to add “ Coding ” lessons
for children as well .
My plans are now bigger and more enhanced , I have a complete plan now to
demonstrate . My next target is to ask again my potential customer about the ides
and give them a sense in which they can try it again .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15393 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Refecton – Storytelling
From waitng room to living room – re - designing our theater ’s lounge
Challenge
In my job as a Controller in a theater , I am ofen faced with a variety of problems caused by artstc , technical and administratve processes and their interacton . While working on the backstage side is already very requiring , the management ofen does not put emphasis on the customer side and just lays down rules without having listened to the users . But partcularly these ofen go through a complex process reaching from buying a tcket untl leaving afer the show combined with the recommendaton to others or getng teased to other shows . In that process it is especially important how they feel in the house before the show and how their feelings are aferwards . When I speak with my colleagues we ofen talk about productons , but rather less about the building and its opportunites . They look for strategies to enhance the atmosphere for VIPs having special evenings at the theater , but never about the feelings people have in general in that building .
When I young , going to the theater was always linked to seeing my heroes and I enjoyed that special atmosphere . As I now also have my profession in the theater , I needed to re - think about what makes that locaton so special . I wanted to focus on how we can grasp the customers ' needs and especially how we can enhance the theaters ' lounge .
Selecton
That is why I decided to dedicate a certain percentage of my work to think about what our customers need when they visit the theater . While taking the “ Design Thinking ” Course with Shailesh Kumar , I got inspired by how valuable customer insights are . In Week 2 of the course , the presentaton of the tool “ Storytelling ” showed how an inspiring story can motvate the listeners to start a refecton , to start thinking about the subject . As my colleagues in the theater are ofen very busy and do not fnd any tme to come up with new projects or think out of the box . From my point of you , I needed some input for our theater 's lounge redesign . That is why I decided to tell a story : I wanted them to get inspired , think and share their thoughts with me to help me to solve my problem and come up with ideas for our theater lounge . As I wanted to get some intense input , I decided to do a face - to - face situaton .
Applicaton
My frst interview partner was a young colleague working as a theater manager . As I told her my story – my connecton to this building , how I see and feel it – she answered that she was in theaters from her birth on . Her parents were full - tme working there , so they took her to every rehearsal or to the bar in the evenings . She practcally had her own kid ’s corner . Theater was her home she told me . And she added : “ In the theater , I could live with my parents more intensively than in our empty apartment . Theater was my living - room . ” This word got fxed in my head . Theater as a living room . She could not experience her family life at home , so she re - defned the theater to be a living room .
Insight
This was a special moment for me and even for her . She refected her job as a theater manager by saying : “ Maybe I need to sometmes think about the theater as I thought before and see my job environment as a huge playground where I can feel comfortable . ”
And for me , my eyes got opened for a new thinking about the theater environment and especially the theater lounge . I could start to think broader . Customers have very high barriers by thinking “ maybe I am not dressed appropriately ” or they are afraid of certain rules of etquete . But I asked myself what ’s wrong about feeling “ at home ” , even in a theater ? It ’s not behaving inappropriately , it ’s just feeling more comfortably . So I could think about what people do when they enter their own home and living room .
Especially the interacton with this colleague gave a perfect kick of for the whole process of idea generaton . The whole process was heavily valuable for emotonal ideas , as it triggered the personal feelings of the people . So the storytelling tool worked out perfectly for me . For this problem size , it helped a lot , and next tme I will combine it to other tools , like visualizaton , to gain deeper insights in customers ' minds . But storytelling helped me to focus on the redesign of the theater lounge and were then shaped into strategies .
Approach
We worked out the idea of the living room and created a mult - functonal space for various actvites . It contains food spaces as well as recreaton and conversaton areas in which the introductons can take place . Besides , we built up a working space where students can study in a peaceful atmosphere during the day . As a side efect we can gain them as potental theater visitors .
We succeeded by serving diferent needs like recreatng , talking and having food . By storytelling we could broaden the problem and understand the theater as a living room in which all these actvites are possible in parallel . The tool made these ideas accessible and realizable . In the past we have been reluctant about doing partcular things as we did not want to lose customers . But now I know that Storytelling can open the eyes of both sides . Customers maybe can not tell what they are missing , but they probably did not feel comfortable . By talking to certain people , I could link the customers ' problems to a larger purpose and put their unanswered needs into strategies and redesigned the whole space on its emotonal side . For further steps , the other tools like Visualizaton and Mind- Mapping are surely adequate methods . I ’m looking forward to try these out to broaden my expertse in Design Thinking techniques .
This will not be my last storytelling project , as I realized my role as a learning mind and gained a powerful new instrument : to simply talk and listen to other people .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Refecton – Storytelling
From waitng room to living room – re - designing our theater ’s lounge
Challenge
In my job as a Controller in a theater , I am ofen faced with a variety of problems caused by artstc , technical and administratve processes and their interacton . While working on the backstage side is already very requiring , the management ofen does not put emphasis on the customer side and just lays down rules without having listened to the users . But partcularly these ofen go through a complex process reaching from buying a tcket untl leaving afer the show combined with the recommendaton to others or getng teased to other shows . In that process it is especially important how they feel in the house before the show and how their feelings are aferwards . When I speak with my colleagues we ofen talk about productons , but rather less about the building and its opportunites . They look for strategies to enhance the atmosphere for VIPs having special evenings at the theater , but never about the feelings people have in general in that building .
When I young , going to the theater was always linked to seeing my heroes and I enjoyed that special atmosphere . As I now also have my profession in the theater , I needed to re - think about what makes that locaton so special . I wanted to focus on how we can grasp the customers ' needs and especially how we can enhance the theaters ' lounge .
Selecton
That is why I decided to dedicate a certain percentage of my work to think about what our customers need when they visit the theater . While taking the “ Design Thinking ” Course with Shailesh Kumar , I got inspired by how valuable customer insights are . In Week 2 of the course , the presentaton of the tool “ Storytelling ” showed how an inspiring story can motvate the listeners to start a refecton , to start thinking about the subject . As my colleagues in the theater are ofen very busy and do not fnd any tme to come up with new projects or think out of the box . From my point of you , I needed some input for our theater 's lounge redesign . That is why I decided to tell a story : I wanted them to get inspired , think and share their thoughts with me to help me to solve my problem and come up with ideas for our theater lounge . As I wanted to get some intense input , I decided to do a face - to - face situaton .
Applicaton
My frst interview partner was a young colleague working as a theater manager . As I told her my story – my connecton to this building , how I see and feel it – she answered that she was in theaters from her birth on . Her parents were full - tme working there , so they took her to every rehearsal or to the bar in the evenings . She practcally had her own kid ’s corner . Theater was her home she told me . And she added : “ In the theater , I could live with my parents more intensively than in our empty apartment . Theater was my living - room . ” This word got fxed in my head . Theater as a living room . She could not experience her family life at home , so she re - defned the theater to be a living room .
Insight
This was a special moment for me and even for her . She refected her job as a theater manager by saying : “ Maybe I need to sometmes think about the theater as I thought before and see my job environment as a huge playground where I can feel comfortable . ”
And for me , my eyes got opened for a new thinking about the theater environment and especially the theater lounge . I could start to think broader . Customers have very high barriers by thinking “ maybe I am not dressed appropriately ” or they are afraid of certain rules of etquete . But I asked myself what ’s wrong about feeling “ at home ” , even in a theater ? It ’s not behaving inappropriately , it ’s just feeling more comfortably . So I could think about what people do when they enter their own home and living room .
Especially the interacton with this colleague gave a perfect kick of for the whole process of idea generaton . The whole process was heavily valuable for emotonal ideas , as it triggered the personal feelings of the people . So the storytelling tool worked out perfectly for me . For this problem size , it helped a lot , and next tme I will combine it to other tools , like visualizaton , to gain deeper insights in customers ' minds . But storytelling helped me to focus on the redesign of the theater lounge and were then shaped into strategies .
Approach
We worked out the idea of the living room and created a mult - functonal space for various actvites . It contains food spaces as well as recreaton and conversaton areas in which the introductons can take place . Besides , we built up a working space where students can study in a peaceful atmosphere during the day . As a side efect we can gain them as potental theater visitors .
We succeeded by serving diferent needs like recreatng , talking and having food . By storytelling we could broaden the problem and understand the theater as a living room in which all these actvites are possible in parallel . The tool made these ideas accessible and realizable . In the past we have been reluctant about doing partcular things as we did not want to lose customers . But now I know that Storytelling can open the eyes of both sides . Customers maybe can not tell what they are missing , but they probably did not feel comfortable . By talking to certain people , I could link the customers ' problems to a larger purpose and put their unanswered needs into strategies and redesigned the whole space on its emotonal side . For further steps , the other tools like Visualizaton and Mind- Mapping are surely adequate methods . I ’m looking forward to try these out to broaden my expertse in Design Thinking techniques .
This will not be my last storytelling project , as I realized my role as a learning mind and gained a powerful new instrument : to simply talk and listen to other people .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19681 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | CHALLENGE :
During my stint as an experiential designer at a leading retail brand , I was assigned a project whose aim was to increase business of the brand through better customer experience . The customer segment that was to be targeted was that of Elderly Citizens . It had come to the attention of the team through business data that elderly citizens form a large portion of loyal customers of the brand . Therefore , with an intention of securing this customer segment and further strengthening it , we started working towards making the brand an age inclusive . We wanted to achieve this not by a marketing but through actual designs that will make a difference .
SELECTION :
Since the retail brand has an established image of value for money prices and inclusive nature , the initial phase of the project aimed at understanding the brand and its services it offered . Since a variety of tangible and intangible factors were to be dealt with while understanding the customer segment , I chose the Mind Mapping tool that would help me understand the various facets of the personalities of elderly customers . Various services were developed through brainstorming sessions and continuous inputs from the people in the team . With further advancement in the process and research , Learning Launch tool was applied to cross check the feasibility of strategies further developed .
APPLICATION
• The project initially started off by understanding the brand and its services and continued with a detailed study of various services exclusively designed for senior citizens to understand my customer segment
• With further advancement , I used the Mind Mapping tool to uncover the various aspects of elderly customers and their personalities . These aspects ranged from tangible things like physical impairments and mobilities to intangible aspects like emotional changes and psychology and understanding of the demographics
• The demographics , shopping patterns and habits were observed and studied to understand the influences in their shopping behavior by various questionnaires , observations and surveys .
• By using all the information gathered through various means , Mind Mapping was done to understand various patterns and relations between different aspects
• Given the vast scope of the project , more than one tool was used to evaluate options and come to conclusions . In addition to mind mapping , Learning Launch technique was also applied to validate the feasibility and dependency of upcoming strategies
• To conclude on deciding which tools to use , primary and secondary research had to be done to evaluate what tools were to be us .
Through mind mapping we had a thorough study of various physical ailments and short comings elderly citizens face . So , to tackle these physical problems , collective efforts were made by the team to make the retail outlets age friendly by having anti - skid floorings and obstacle free aisles . Comfortable surroundings with calmer music and lesser announcements that usually startle them .
For having an empathetic approach and relation between customer and staff , a staff sensitization program was organized . This helped in training the staff and helping them being empathetic rather than just showing sympathy and pity towards elderly citizens .
While using the mind mapping tool we made efforts to deep dive into the social problems of elderly people and how things start changing once they age . We came up with a few activities and initiatives that would help them be social and independent to some extent . To test the feasibility and response of one of the activities , we used the Learning Launch technique to experiment and record their response towards the same . The intention was to see how receptive and willing are the elderly customers to participate in activities arranged for them . Through the tool we came to know that elderly customers are more willing to participate when the activities and events are related to health and fitness .
INSIGHT
By applying the mind mapping tool , I got to explore various factors which were not known to and by exploring more it helped me overcome various pre - conceived notions of the customer base . It shed light on various biases that people have towards this customer base . It helped me understand the at most of the times emotional and physical factors go hand in hand . As I progressed with the project , I had a clear idea of the various needs and problems of elderly customers in retail spaces and how systematically we might be able to give them a better . By implementing he strategies and proposals , the problems of senior customers in the store will reduce and in turn have and increased footfall and better business for the brand .
APPROACH
By adapting the mind mapping tool , I understood what are the various things that affect day - to - day lifestyle of senior citizens and by the help of learning launch I could understand what exactly are they interested in and what they look forward to . Given that brainstorming and mind mapping are frequently used tools while designing services that support the research , application of Learning Launch tools in iterations to test the validity and reception of the tools is also necessary and will help avoid larger problem later . Through learning Launch it came to my notice that it not only helps you understand the feasibility and validity , but also the impact the services have and how they can be better .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: CHALLENGE :
During my stint as an experiential designer at a leading retail brand , I was assigned a project whose aim was to increase business of the brand through better customer experience . The customer segment that was to be targeted was that of Elderly Citizens . It had come to the attention of the team through business data that elderly citizens form a large portion of loyal customers of the brand . Therefore , with an intention of securing this customer segment and further strengthening it , we started working towards making the brand an age inclusive . We wanted to achieve this not by a marketing but through actual designs that will make a difference .
SELECTION :
Since the retail brand has an established image of value for money prices and inclusive nature , the initial phase of the project aimed at understanding the brand and its services it offered . Since a variety of tangible and intangible factors were to be dealt with while understanding the customer segment , I chose the Mind Mapping tool that would help me understand the various facets of the personalities of elderly customers . Various services were developed through brainstorming sessions and continuous inputs from the people in the team . With further advancement in the process and research , Learning Launch tool was applied to cross check the feasibility of strategies further developed .
APPLICATION
• The project initially started off by understanding the brand and its services and continued with a detailed study of various services exclusively designed for senior citizens to understand my customer segment
• With further advancement , I used the Mind Mapping tool to uncover the various aspects of elderly customers and their personalities . These aspects ranged from tangible things like physical impairments and mobilities to intangible aspects like emotional changes and psychology and understanding of the demographics
• The demographics , shopping patterns and habits were observed and studied to understand the influences in their shopping behavior by various questionnaires , observations and surveys .
• By using all the information gathered through various means , Mind Mapping was done to understand various patterns and relations between different aspects
• Given the vast scope of the project , more than one tool was used to evaluate options and come to conclusions . In addition to mind mapping , Learning Launch technique was also applied to validate the feasibility and dependency of upcoming strategies
• To conclude on deciding which tools to use , primary and secondary research had to be done to evaluate what tools were to be us .
Through mind mapping we had a thorough study of various physical ailments and short comings elderly citizens face . So , to tackle these physical problems , collective efforts were made by the team to make the retail outlets age friendly by having anti - skid floorings and obstacle free aisles . Comfortable surroundings with calmer music and lesser announcements that usually startle them .
For having an empathetic approach and relation between customer and staff , a staff sensitization program was organized . This helped in training the staff and helping them being empathetic rather than just showing sympathy and pity towards elderly citizens .
While using the mind mapping tool we made efforts to deep dive into the social problems of elderly people and how things start changing once they age . We came up with a few activities and initiatives that would help them be social and independent to some extent . To test the feasibility and response of one of the activities , we used the Learning Launch technique to experiment and record their response towards the same . The intention was to see how receptive and willing are the elderly customers to participate in activities arranged for them . Through the tool we came to know that elderly customers are more willing to participate when the activities and events are related to health and fitness .
INSIGHT
By applying the mind mapping tool , I got to explore various factors which were not known to and by exploring more it helped me overcome various pre - conceived notions of the customer base . It shed light on various biases that people have towards this customer base . It helped me understand the at most of the times emotional and physical factors go hand in hand . As I progressed with the project , I had a clear idea of the various needs and problems of elderly customers in retail spaces and how systematically we might be able to give them a better . By implementing he strategies and proposals , the problems of senior customers in the store will reduce and in turn have and increased footfall and better business for the brand .
APPROACH
By adapting the mind mapping tool , I understood what are the various things that affect day - to - day lifestyle of senior citizens and by the help of learning launch I could understand what exactly are they interested in and what they look forward to . Given that brainstorming and mind mapping are frequently used tools while designing services that support the research , application of Learning Launch tools in iterations to test the validity and reception of the tools is also necessary and will help avoid larger problem later . Through learning Launch it came to my notice that it not only helps you understand the feasibility and validity , but also the impact the services have and how they can be better .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17991 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Display
Challenge : The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problema .
Selection : I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non - citizens .
Application : I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports .
Insight & Approach : What I have learned from conducting this exercise with several groups is that while the graphic .Especially the revised graphic that incorporates their feedback . Is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problema space .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Display
Challenge : The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problema .
Selection : I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non - citizens .
Application : I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports .
Insight & Approach : What I have learned from conducting this exercise with several groups is that while the graphic .Especially the revised graphic that incorporates their feedback . Is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problema space .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14607 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 1 . Challenge : Describe your challenge , including all relevant information .
I was leading a team of Lean consultants supporting companies in deploying Lean Management . A Lean Management project was defined as a 3 month engagement working closely with the team leaders and collaborators of a functional area ( i.e. Motor Policy Issuance ) in order to : assess the current situation ( as - is ) , create the future state ( to - be ) and develop the respective action plan . The above analysis would take place in 5 pillars : Voice of Customer , Process Efficiency , Performance Management , Organization , and finally Mindset and Behaviours .
The aim of the pillar “ Mindset and Behaviours ” was to capture how the collaborators felt about their working environment and identify the behaviours / attitudes within the team that negatively impacted team dynamics and collaboration ; consequently having an effect on engagement , motivation and ultimately individuals ’ performance .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and
why you selected it for your challenge ) .
In order to map the as - is situation and create the to - be state , we conducted vision workshops applying what in the Design Thinking training we termed as a “ Visualisation tool ” . In essence , the participants were requested to build the as - is status and to - be state using : images from flashcards , cutting photos from magazines , drawing their own pictures , etc . The premise was that 1 ) participants would feel more comfortable using images rather than words to depict a sensitive topic and 2 ) a good image can tell a more powerful story than a 1000 words .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what
you did and how the tool was applied effectively or ineffectively ) .
Opening ( approx . 15 minutes ):
- introduce the moderator(s ) and the objectives of the session - describe ground rules for the session - reinforce the importance of an open and safe environment
Exploration ( approx . 100 minutes )
- give participants opportunity to reflect on their current experience ( individual synthesis ) - participants create their current state collage ( group synthesis ) - explore participants responses in detail - give participants opportunity to reflect on their desired state ( individual synthesis ) - participants create their future state collage ( group synthesis ) - explore participants responses in detail
Closing ( approx . 30 minutes )
- summarise what has been discussed and replay to participants to ensure understanding - ask participants whether any key issues have been overlooked - thank participants for their contribution and time
We run a series of workshops in the last couple of years and became progressively better . These involved : how to position the workshop and frame the question without producing too narrow scope ( i.e. focusing solely on communication issues ) ; how to manage emotions and difficult admissions ; how to facilitate the emergence of patters without dismissing ideas that appear as outliers ; how to ensure the forum is not used for masked personal attacks .
4 . Insight : Describe the insight you gained from applying the tool you selected to your
challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
In the past , I was trying to organize and structure the workshops in a very rigid manner . The theme of the session and more importantly the questions to be answered had to be very well scoped and clearly defined in advance . All activities had to be timely executed to the pre- defined agenda , etc . What I was missing was that a group of people discussing a topic is a dynamic setting . Perceptions and ideas evolve as individuals exchange and new dimensions or themes may emerge as a result of the discussion . As a facilitator , I needed to be flexible to accommodate changes in the agenda and approach , without losing sight of the larger picture .
More often than not , I would be surprised on the pain points identified and areas needing first attention ( i.e. the importance for the manager to greet his collaborators in the morning and spend 5 minutes on how they are feeling , rather than silently walk towards his office ) . Moreover , each team was different in terms of culture , dynamics , aspirations , etc . It is not possible to pre- guess the outcome of the sessions and what is important to them .
5 . Approach : Describe what you might do differently next time -- applying the same tool
you selected or a different one -- and the reason(s ) why
In the past , I was using post - it notes as a brainstorming tool . I find the use of pictures and drawings to be more powerful , since it better captures the emotions of the individuals and how a certain context makes them feel . Using pictures , participants appear more comfortable expressing themselves on sensitive topics . At the same time , there are some participants that do appreciate the option of using a more traditional way of capturing their thoughts ( i.e. writing on post - it notes ) . I am currently combining the two approaches in my sessions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1 . Challenge : Describe your challenge , including all relevant information .
I was leading a team of Lean consultants supporting companies in deploying Lean Management . A Lean Management project was defined as a 3 month engagement working closely with the team leaders and collaborators of a functional area ( i.e. Motor Policy Issuance ) in order to : assess the current situation ( as - is ) , create the future state ( to - be ) and develop the respective action plan . The above analysis would take place in 5 pillars : Voice of Customer , Process Efficiency , Performance Management , Organization , and finally Mindset and Behaviours .
The aim of the pillar “ Mindset and Behaviours ” was to capture how the collaborators felt about their working environment and identify the behaviours / attitudes within the team that negatively impacted team dynamics and collaboration ; consequently having an effect on engagement , motivation and ultimately individuals ’ performance .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and
why you selected it for your challenge ) .
In order to map the as - is situation and create the to - be state , we conducted vision workshops applying what in the Design Thinking training we termed as a “ Visualisation tool ” . In essence , the participants were requested to build the as - is status and to - be state using : images from flashcards , cutting photos from magazines , drawing their own pictures , etc . The premise was that 1 ) participants would feel more comfortable using images rather than words to depict a sensitive topic and 2 ) a good image can tell a more powerful story than a 1000 words .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what
you did and how the tool was applied effectively or ineffectively ) .
Opening ( approx . 15 minutes ):
- introduce the moderator(s ) and the objectives of the session - describe ground rules for the session - reinforce the importance of an open and safe environment
Exploration ( approx . 100 minutes )
- give participants opportunity to reflect on their current experience ( individual synthesis ) - participants create their current state collage ( group synthesis ) - explore participants responses in detail - give participants opportunity to reflect on their desired state ( individual synthesis ) - participants create their future state collage ( group synthesis ) - explore participants responses in detail
Closing ( approx . 30 minutes )
- summarise what has been discussed and replay to participants to ensure understanding - ask participants whether any key issues have been overlooked - thank participants for their contribution and time
We run a series of workshops in the last couple of years and became progressively better . These involved : how to position the workshop and frame the question without producing too narrow scope ( i.e. focusing solely on communication issues ) ; how to manage emotions and difficult admissions ; how to facilitate the emergence of patters without dismissing ideas that appear as outliers ; how to ensure the forum is not used for masked personal attacks .
4 . Insight : Describe the insight you gained from applying the tool you selected to your
challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
In the past , I was trying to organize and structure the workshops in a very rigid manner . The theme of the session and more importantly the questions to be answered had to be very well scoped and clearly defined in advance . All activities had to be timely executed to the pre- defined agenda , etc . What I was missing was that a group of people discussing a topic is a dynamic setting . Perceptions and ideas evolve as individuals exchange and new dimensions or themes may emerge as a result of the discussion . As a facilitator , I needed to be flexible to accommodate changes in the agenda and approach , without losing sight of the larger picture .
More often than not , I would be surprised on the pain points identified and areas needing first attention ( i.e. the importance for the manager to greet his collaborators in the morning and spend 5 minutes on how they are feeling , rather than silently walk towards his office ) . Moreover , each team was different in terms of culture , dynamics , aspirations , etc . It is not possible to pre- guess the outcome of the sessions and what is important to them .
5 . Approach : Describe what you might do differently next time -- applying the same tool
you selected or a different one -- and the reason(s ) why
In the past , I was using post - it notes as a brainstorming tool . I find the use of pictures and drawings to be more powerful , since it better captures the emotions of the individuals and how a certain context makes them feel . Using pictures , participants appear more comfortable expressing themselves on sensitive topics . At the same time , there are some participants that do appreciate the option of using a more traditional way of capturing their thoughts ( i.e. writing on post - it notes ) . I am currently combining the two approaches in my sessions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21063 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Storytelling
Challenge The tool that I am going to use specially in this pandemic time is story telling . As of the moment t is very essential in human activity for us to share ideas , experiences , explaining values , and deciding solutions through vivid verbal and verbal accounts especially for those who are suffering from depression and anxiety brought by this covid-19 pandemic . Thru my stories it will be able them shaped by getting insights , and to builds empathy to reach them emotionally . This might help individual to understand each needs and desires . By this we will know that our stories match to their stories too . Through this thinking design I will be able to convince them to support my ideas and for us to encourage them to spread my message . Selection According to the video , storytelling is a fundamental part of every great brand . Every great brand that has longevity in the retail space , every great product , every great service , every great institution . Every great brand has a story and that story connects to the emotions , the character . With this type of thinking design , I will be able to touch one ’s life by giving people a piece of information what I am trying to share . It has an emotional connection that brings each other together as they feel the emphaty for one another and relate to someone else . Application I am going to share my audience a story that will teach them the proper ethics , values , culture and differences . It would be effective by providing authentic social cues about how to survive the challenges we are experiencing nowadays . I am going to explore the conflicts faced each individuals and encourage them to share their too to others since it may teach about life wherein storytelling is a unique way for every person to develop understanding . In the face of many pressing challenges pandemic brought , there would be an appreciation to hear sentiments and insights that would encourage us to pursue life and engage ourselves to the community . Insight I have so many learnings and realizations that I really wanted to share with anyone . One thing is that no one will succeed without the cooperation and presence of others . This is truly tested at this time of pandemic . With the love and care from the social services and efforts exerted from other individuals we can truly survive this pandemic . With the stories shared and we shared each day it makes one another feel inspired to pursue life and live life to the fullest . All just I know we have to be aware , remain vigilant , and continually adapt all the happenings . Approach Since I appreciated and found the essence and importance of the use of storytelling as one of the effective thinking design the next time I am going to apply and use is the Visualization since it pushes beyond and a core component of the way that we communicate and it allows us to think in a non - verbal way and access parts of our brain , our creativity .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Storytelling
Challenge The tool that I am going to use specially in this pandemic time is story telling . As of the moment t is very essential in human activity for us to share ideas , experiences , explaining values , and deciding solutions through vivid verbal and verbal accounts especially for those who are suffering from depression and anxiety brought by this covid-19 pandemic . Thru my stories it will be able them shaped by getting insights , and to builds empathy to reach them emotionally . This might help individual to understand each needs and desires . By this we will know that our stories match to their stories too . Through this thinking design I will be able to convince them to support my ideas and for us to encourage them to spread my message . Selection According to the video , storytelling is a fundamental part of every great brand . Every great brand that has longevity in the retail space , every great product , every great service , every great institution . Every great brand has a story and that story connects to the emotions , the character . With this type of thinking design , I will be able to touch one ’s life by giving people a piece of information what I am trying to share . It has an emotional connection that brings each other together as they feel the emphaty for one another and relate to someone else . Application I am going to share my audience a story that will teach them the proper ethics , values , culture and differences . It would be effective by providing authentic social cues about how to survive the challenges we are experiencing nowadays . I am going to explore the conflicts faced each individuals and encourage them to share their too to others since it may teach about life wherein storytelling is a unique way for every person to develop understanding . In the face of many pressing challenges pandemic brought , there would be an appreciation to hear sentiments and insights that would encourage us to pursue life and engage ourselves to the community . Insight I have so many learnings and realizations that I really wanted to share with anyone . One thing is that no one will succeed without the cooperation and presence of others . This is truly tested at this time of pandemic . With the love and care from the social services and efforts exerted from other individuals we can truly survive this pandemic . With the stories shared and we shared each day it makes one another feel inspired to pursue life and live life to the fullest . All just I know we have to be aware , remain vigilant , and continually adapt all the happenings . Approach Since I appreciated and found the essence and importance of the use of storytelling as one of the effective thinking design the next time I am going to apply and use is the Visualization since it pushes beyond and a core component of the way that we communicate and it allows us to think in a non - verbal way and access parts of our brain , our creativity .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16500 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning launch
Challenge
I am a member of my organization ’s redesign for the new E - Banking team . Our challenge is to design a new , modern , omni - platform digital banking to provide a unified customer experience throughout . The user / customer will receive the same experience whether using the mobile , internet or ATM interface . Although our customers are generally satisfied with our existing ebanking , it has a dated interface and our customers have to know exactly where to navigate to find all the features we provide . Our main scope is to redesign the ebanking in a more user friendly way so as to make it easier for the user to find the information or transaction needed .
Selection
The tool selected for our challenge was the learning launch . This tool is perfect when you want to get early a quick feedback onto something that is not completed yet . Redesigning an ebanking platform is a continuous process and it is difficult to change something once it is already developed .
Application
For our first learning launch we focused on the user experience . We used html pictures of the redesigned welcome page that would appear after the user had logged on . Then we asked different users to tell us their opinion . The users asked to participate where from different technological backgrounds and different age groups . When shown the new welcome page they were asked to indicate where they thought they should click to make a transaction , to see their account available balance , where they could change their settings and whether it will be useful to have a more personalized experience .
Our second learning launch came few months after the first . For our second learning launch we had already developed some functionality of the new ebanking and then let the users test it . They could log on , navigate with a test user , see the test user ’s account balance and perform transactions in a prototype test environment .
After each learning launch the users were asked about their overall experience , their personal opinion and their thoughts about it . The feedback we got from the first learning launch was used to design and develop the second one .
Insight & Approach
What I have learned from this experience is that the learning launch tool is very efficient for a quick feedback even at the beginning of a project . The use of a prototype can help to really understand what works and not . It is something you can use to test assumptions or even test an idea . The feedback we got from our first learning launch really helped us understand and adjust our developing focus to a more user friendly experience . Then on the second approach we tested if the incorporated feedback of the first was a success . Though we did make progress and met most of the satisfaction criteria our users had , still there were things to improve and some we should have thought and developed differently .
Our next approach would be to incorporate the insight gained from both launches and plan the next learning launch . We are still at the beginning of this project with a lot of work ahead of us . Hopefully each future launch will get us a step closer to our goal : Redesigning a more modern , user friendly and up to the user expectations ebanking .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning launch
Challenge
I am a member of my organization ’s redesign for the new E - Banking team . Our challenge is to design a new , modern , omni - platform digital banking to provide a unified customer experience throughout . The user / customer will receive the same experience whether using the mobile , internet or ATM interface . Although our customers are generally satisfied with our existing ebanking , it has a dated interface and our customers have to know exactly where to navigate to find all the features we provide . Our main scope is to redesign the ebanking in a more user friendly way so as to make it easier for the user to find the information or transaction needed .
Selection
The tool selected for our challenge was the learning launch . This tool is perfect when you want to get early a quick feedback onto something that is not completed yet . Redesigning an ebanking platform is a continuous process and it is difficult to change something once it is already developed .
Application
For our first learning launch we focused on the user experience . We used html pictures of the redesigned welcome page that would appear after the user had logged on . Then we asked different users to tell us their opinion . The users asked to participate where from different technological backgrounds and different age groups . When shown the new welcome page they were asked to indicate where they thought they should click to make a transaction , to see their account available balance , where they could change their settings and whether it will be useful to have a more personalized experience .
Our second learning launch came few months after the first . For our second learning launch we had already developed some functionality of the new ebanking and then let the users test it . They could log on , navigate with a test user , see the test user ’s account balance and perform transactions in a prototype test environment .
After each learning launch the users were asked about their overall experience , their personal opinion and their thoughts about it . The feedback we got from the first learning launch was used to design and develop the second one .
Insight & Approach
What I have learned from this experience is that the learning launch tool is very efficient for a quick feedback even at the beginning of a project . The use of a prototype can help to really understand what works and not . It is something you can use to test assumptions or even test an idea . The feedback we got from our first learning launch really helped us understand and adjust our developing focus to a more user friendly experience . Then on the second approach we tested if the incorporated feedback of the first was a success . Though we did make progress and met most of the satisfaction criteria our users had , still there were things to improve and some we should have thought and developed differently .
Our next approach would be to incorporate the insight gained from both launches and plan the next learning launch . We are still at the beginning of this project with a lot of work ahead of us . Hopefully each future launch will get us a step closer to our goal : Redesigning a more modern , user friendly and up to the user expectations ebanking .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18263 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
Increase the satisfaction of the VIP customer in terms of the benefits offered by their TC for consumption .
Selection
Mind Mapping ; this selection is made since the mental maps will help us in the search for patterns and perspectives according to their definition . As the lecturer mentioned in her explanation for designing a mind map , we understood that it will lead us to the most creative solutions in this design phase of the process . It is important to mention that thanks to mental maps we can obtain large amounts of information from a diversity of data which , when processed , will help to understand more easily the route of ideas both for ourselves and for other people .
Application
In order to respond to this challenge , we had different stakeholders such as :
• VP of Credit Card and interested areas • Product development area • Corporate and business customer service area
According to the different perspectives of each area and according to the data that was collected over time , such as product catalogs , loyalty programs , sales reports and complaints among others , a symbolic representation of data was generated with which it was invited to a focus group of ten people ( VIP clients ) to give their impressions , comments and ideas about the needs perceived in our products according to the observation made by them .
Insight
The information obtained with the development of the mind map , helped not only to know a number of benefits that our VIP clients did not have at that time , but also revealed many benefits that they did not need and that they considered unnecessary in their loyalty programs . such as purchase bonds much less than their consumption amounts ; In the same way they gave us to understand that equal consumption equal benefit , which presented us with the scenario that if they have a loyalty program according to their level of spending , they will have a greater willingness to use their TC , which translates into a higher profitability for this type of product .
Approach
To obtain a greater amount of information , I would invite key stakeholders for the TC product , such as the sales area and the marketing area , since they are the main ones in charge of visualizing how the profitability is going numerically speaking of this product and its acceptance in the market , for which there would be a generation of more forceful and accurate information .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
Increase the satisfaction of the VIP customer in terms of the benefits offered by their TC for consumption .
Selection
Mind Mapping ; this selection is made since the mental maps will help us in the search for patterns and perspectives according to their definition . As the lecturer mentioned in her explanation for designing a mind map , we understood that it will lead us to the most creative solutions in this design phase of the process . It is important to mention that thanks to mental maps we can obtain large amounts of information from a diversity of data which , when processed , will help to understand more easily the route of ideas both for ourselves and for other people .
Application
In order to respond to this challenge , we had different stakeholders such as :
• VP of Credit Card and interested areas • Product development area • Corporate and business customer service area
According to the different perspectives of each area and according to the data that was collected over time , such as product catalogs , loyalty programs , sales reports and complaints among others , a symbolic representation of data was generated with which it was invited to a focus group of ten people ( VIP clients ) to give their impressions , comments and ideas about the needs perceived in our products according to the observation made by them .
Insight
The information obtained with the development of the mind map , helped not only to know a number of benefits that our VIP clients did not have at that time , but also revealed many benefits that they did not need and that they considered unnecessary in their loyalty programs . such as purchase bonds much less than their consumption amounts ; In the same way they gave us to understand that equal consumption equal benefit , which presented us with the scenario that if they have a loyalty program according to their level of spending , they will have a greater willingness to use their TC , which translates into a higher profitability for this type of product .
Approach
To obtain a greater amount of information , I would invite key stakeholders for the TC product , such as the sales area and the marketing area , since they are the main ones in charge of visualizing how the profitability is going numerically speaking of this product and its acceptance in the market , for which there would be a generation of more forceful and accurate information .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11866 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization and Storytelling
Challenge
In my company we develop many tech solutions for the final costumer we face the reengineering for one of the sales channels the ecommerce platform this solution must include the costumer experience and cover all the interactions and dependencies with all the systems involved like SAP and other communication apps .
The project is one of the priority sales projects for the actual CEO and the teams involved includes people from 6 applications the sales team and the project management team .
The company adopts agile methodologies like safe and is very interesting his implementation across the people processes and the latin mindset in this methodology we use visualization and storytelling
Selection
Well as part of safe the visualization and storytelling are fundamentals to create valuable developments and I select these two tools the visualization to understand the process that our customers must walk and the storytelling for the experiences involved and the desire experiences in that process .
Application
Visualization we invite to the sales team the product owner and the technical leaders to 2 sessions where we define the e2e process across the ecommerce platform delimitate this sale process to 3 selected cellphones and 3 rent plans .
The sales team and product owner take some post it and write main activities we support them given order to the post it and generate the process each activity is equal to a feature that the development team has to create , then the technical leaders give feedback and we align again the post it ’s the next activity was create alternate scenario ’s like possible cancelations and main risks .
The principal challenge here was conduct and focus the teams to the sale process in the ecommerce platform just for 3 selected cellphones and 3 rent plans and do n’t forget that focus .
Storytelling after we define the e2e process we coordinate 3 sessions with the sales team and the product owner to define the user ’s histories across the process using post it´s below the process activity ’s or features the next step was analyze each user history using a UX Map and determinate the key user history´s .
The principal challenge here was conduct and focus the teams to the define sale process in the visualization and do n’t forget that focus .
Insight
Using the visualization , we obtain a more effective and quick view of the process that we need improve including the key participants than past development projects is a great tool for the next generation projects in the company .
Using the storytelling we can integrate the real and more costumer expectations about the process than past development projects is a great tool for the next generation projects in the company .
Approach
Well I use the visualization and the storytelling not just for this kind of projects we need change the mindset for the entire company is the real big challenge in this moment for us the use of the design thinking tools is not for the selected ones .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization and Storytelling
Challenge
In my company we develop many tech solutions for the final costumer we face the reengineering for one of the sales channels the ecommerce platform this solution must include the costumer experience and cover all the interactions and dependencies with all the systems involved like SAP and other communication apps .
The project is one of the priority sales projects for the actual CEO and the teams involved includes people from 6 applications the sales team and the project management team .
The company adopts agile methodologies like safe and is very interesting his implementation across the people processes and the latin mindset in this methodology we use visualization and storytelling
Selection
Well as part of safe the visualization and storytelling are fundamentals to create valuable developments and I select these two tools the visualization to understand the process that our customers must walk and the storytelling for the experiences involved and the desire experiences in that process .
Application
Visualization we invite to the sales team the product owner and the technical leaders to 2 sessions where we define the e2e process across the ecommerce platform delimitate this sale process to 3 selected cellphones and 3 rent plans .
The sales team and product owner take some post it and write main activities we support them given order to the post it and generate the process each activity is equal to a feature that the development team has to create , then the technical leaders give feedback and we align again the post it ’s the next activity was create alternate scenario ’s like possible cancelations and main risks .
The principal challenge here was conduct and focus the teams to the sale process in the ecommerce platform just for 3 selected cellphones and 3 rent plans and do n’t forget that focus .
Storytelling after we define the e2e process we coordinate 3 sessions with the sales team and the product owner to define the user ’s histories across the process using post it´s below the process activity ’s or features the next step was analyze each user history using a UX Map and determinate the key user history´s .
The principal challenge here was conduct and focus the teams to the define sale process in the visualization and do n’t forget that focus .
Insight
Using the visualization , we obtain a more effective and quick view of the process that we need improve including the key participants than past development projects is a great tool for the next generation projects in the company .
Using the storytelling we can integrate the real and more costumer expectations about the process than past development projects is a great tool for the next generation projects in the company .
Approach
Well I use the visualization and the storytelling not just for this kind of projects we need change the mindset for the entire company is the real big challenge in this moment for us the use of the design thinking tools is not for the selected ones .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16617 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping
Challenge > >
Mind Mapping is a great tool that I used many times in my daily life . In some or the other ways I talk with many people . Everyone is filled with a Unique Mindset . So each time I ’m supposed to talk to a completely new person . It ’s delightful to know how a person thinks . Also , It ’s challenging to deal with their mindset . At some aspects it ’s confusing to know a person at the very instant . So , I start up with some warm welcome to break the ice and head towards a steady deep conversation . This makes the Client feel safe . Now , the best part is Mapping Client Minds . The great thing about mind mapping is that you can put your ideas down in any order , as soon as they pop into your head . You are not constrained by thinking in order . Simply , throw out any and all ideas , then worry about reorganizing them later .
Application > >
Using a mind map allows Subject Matter Experts or your audience to make cross references . It can easily function as an instrument for collaboration during a kick - off meeting . It ’s also an excellent tool for free writing while brainstorming ideas . Whether you ’re categorizing ideas , or simply negotiating the big topics with a Subject Matter Expert , mind mapping provides an easy platform to classify ideas and move them around . Some mind mapping tools even offer the ability to embed notes , links , attachments , images and even connect multiple mind - maps within a single map , making it a one stop - shop for collaboration . This tool is a visual representation during a project kick - off meeting or the front end analysis phase . Gathering requirements , negotiating broad ideas and transforming them into learning objectives become smoother with this tool . It means making sense of how ideas , content , concepts and objectives fit together . It also provides a platform to prioritize workflows or procedures that need focus . Participants get the ability to contribute to group discussions , and report back with the help of a mind map . Adult learners bring a wealth of prior knowledge into the classroom . They can present their schema with the help a map before , during or after a session . Designers who are a fan of microlearning , this is an excellent tool for branching scenarios and storyboarding . From a Subject Matter Expert 's or sponsor ’s perspective , identify business goals , behaviours that support those goals , assessments
which measure success and present it . The alignment becomes concrete when presented in this format .
Insights and approach > >
A complete and comprehensive mind map can be used to delegate phases of the project . Design and delivery timelines can be easily divvied up with a good mind mapping software . Mapping also helps set up priorities , create deadlines , action items , budgets , constraints and dependencies . A mind map makes an ideal meeting agenda format . Topics are arranged around the meeting 's primary purpose , with details branching out from there . Displaying the mind map on a screen ( or sharing it in an online meeting ) allows participants to discuss points , add action items , set deadlines , and make decisions . All of these can be recorded on the mind map , which is then shared electronically after the meeting ends .
So in an aspect to look on how Different a person thinks I ’m amazed .
There are people who either Accept whatever they are asked to do or they ask counter questions to know more and think of a given situation when provided
They will never accept a situation , Until they realise that they are completely aware of the Situation .
Just like when I tell my clients about the future aspects about how the Company Statistics would be So , non of my clients agreed .
But when I showed them NUMBERS they were surprised and I started upgrading , like approaching my clients with Graphs and Images so that they hear what I ’m about to tell them .
Images always play an Important role in mapping how a person think like .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping
Challenge > >
Mind Mapping is a great tool that I used many times in my daily life . In some or the other ways I talk with many people . Everyone is filled with a Unique Mindset . So each time I ’m supposed to talk to a completely new person . It ’s delightful to know how a person thinks . Also , It ’s challenging to deal with their mindset . At some aspects it ’s confusing to know a person at the very instant . So , I start up with some warm welcome to break the ice and head towards a steady deep conversation . This makes the Client feel safe . Now , the best part is Mapping Client Minds . The great thing about mind mapping is that you can put your ideas down in any order , as soon as they pop into your head . You are not constrained by thinking in order . Simply , throw out any and all ideas , then worry about reorganizing them later .
Application > >
Using a mind map allows Subject Matter Experts or your audience to make cross references . It can easily function as an instrument for collaboration during a kick - off meeting . It ’s also an excellent tool for free writing while brainstorming ideas . Whether you ’re categorizing ideas , or simply negotiating the big topics with a Subject Matter Expert , mind mapping provides an easy platform to classify ideas and move them around . Some mind mapping tools even offer the ability to embed notes , links , attachments , images and even connect multiple mind - maps within a single map , making it a one stop - shop for collaboration . This tool is a visual representation during a project kick - off meeting or the front end analysis phase . Gathering requirements , negotiating broad ideas and transforming them into learning objectives become smoother with this tool . It means making sense of how ideas , content , concepts and objectives fit together . It also provides a platform to prioritize workflows or procedures that need focus . Participants get the ability to contribute to group discussions , and report back with the help of a mind map . Adult learners bring a wealth of prior knowledge into the classroom . They can present their schema with the help a map before , during or after a session . Designers who are a fan of microlearning , this is an excellent tool for branching scenarios and storyboarding . From a Subject Matter Expert 's or sponsor ’s perspective , identify business goals , behaviours that support those goals , assessments
which measure success and present it . The alignment becomes concrete when presented in this format .
Insights and approach > >
A complete and comprehensive mind map can be used to delegate phases of the project . Design and delivery timelines can be easily divvied up with a good mind mapping software . Mapping also helps set up priorities , create deadlines , action items , budgets , constraints and dependencies . A mind map makes an ideal meeting agenda format . Topics are arranged around the meeting 's primary purpose , with details branching out from there . Displaying the mind map on a screen ( or sharing it in an online meeting ) allows participants to discuss points , add action items , set deadlines , and make decisions . All of these can be recorded on the mind map , which is then shared electronically after the meeting ends .
So in an aspect to look on how Different a person thinks I ’m amazed .
There are people who either Accept whatever they are asked to do or they ask counter questions to know more and think of a given situation when provided
They will never accept a situation , Until they realise that they are completely aware of the Situation .
Just like when I tell my clients about the future aspects about how the Company Statistics would be So , non of my clients agreed .
But when I showed them NUMBERS they were surprised and I started upgrading , like approaching my clients with Graphs and Images so that they hear what I ’m about to tell them .
Images always play an Important role in mapping how a person think like .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9025 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection- storytelling
The tool I choose is storytelling to achieve a good understanding between team members and create good moral values in the group . I use this approach because it is easier and more efficient was to convey the message . It also makes the topic interesting and points out the importance of the discussion . Storytelling can often be used in convincing the client and making them understand the concept better . I have used this method to introduce new ideas and deliver a moral value . This process has helped me build a good relationship with my team members .
Application , Insight and Approach
I start the storytelling process when my team and I are contradicting over a point or struck without a conclusion . I would always consider making it easier for my group meets to understand , so this process has helped me convey the message that I want to my members .
It is a simple process ; all it takes is to come with a new story to deliver the message of the discussion and make it easier for them to understand . For this process , I will take a small story to make the conversation effective and active . Bringing up a good story that would match the discussion can make the interaction process effective and make the learning process easier . While delivering a story , I would always consider the points like 1 . What is the need ? 2 . What can be beneficial output ? And 3 . How effective can it be ? After this process , my team meets are well aware of the topic and transparent with their doubts , and we are finally ready to move to the next context .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection- storytelling
The tool I choose is storytelling to achieve a good understanding between team members and create good moral values in the group . I use this approach because it is easier and more efficient was to convey the message . It also makes the topic interesting and points out the importance of the discussion . Storytelling can often be used in convincing the client and making them understand the concept better . I have used this method to introduce new ideas and deliver a moral value . This process has helped me build a good relationship with my team members .
Application , Insight and Approach
I start the storytelling process when my team and I are contradicting over a point or struck without a conclusion . I would always consider making it easier for my group meets to understand , so this process has helped me convey the message that I want to my members .
It is a simple process ; all it takes is to come with a new story to deliver the message of the discussion and make it easier for them to understand . For this process , I will take a small story to make the conversation effective and active . Bringing up a good story that would match the discussion can make the interaction process effective and make the learning process easier . While delivering a story , I would always consider the points like 1 . What is the need ? 2 . What can be beneficial output ? And 3 . How effective can it be ? After this process , my team meets are well aware of the topic and transparent with their doubts , and we are finally ready to move to the next context .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10477 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | After a comparative analysis of the results , we recommend that you print out at minimum one duplicate of the Task Category and create a few notes while reviewing the materials of your colleagues . Notes will assistance you appoint points and expand clear written reviews for your colleagues . We 've included a written feedback portion for each item in the category ; however , if you rate an item three points and you do not have any feedback , just type “ no ” in that specific text box . Recollect that English is n't everyone 's first language . Focus primarily on how well the view meets the category criteria . When writing feedback , a constructive and courteous tone . If during the review process you arrive across an vacant application or , apparently , plagiarism , please do not appoint any ratings . Instead , click " Label this view " and specify " This view is incomplete " or “ This submission contains plagiarism ” as a reason for notes . If you flag beca of obvious plagiarism , please allow the content and its original source . After you tag the submission , you 'll be prompted to view the submission of another participant . Everyone who 's signed up for the course should review at minimum three other materials to create sure everyone gets a grade ; however , many students fill out more to assistance their peers who are still waiting .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: After a comparative analysis of the results , we recommend that you print out at minimum one duplicate of the Task Category and create a few notes while reviewing the materials of your colleagues . Notes will assistance you appoint points and expand clear written reviews for your colleagues . We 've included a written feedback portion for each item in the category ; however , if you rate an item three points and you do not have any feedback , just type “ no ” in that specific text box . Recollect that English is n't everyone 's first language . Focus primarily on how well the view meets the category criteria . When writing feedback , a constructive and courteous tone . If during the review process you arrive across an vacant application or , apparently , plagiarism , please do not appoint any ratings . Instead , click " Label this view " and specify " This view is incomplete " or “ This submission contains plagiarism ” as a reason for notes . If you flag beca of obvious plagiarism , please allow the content and its original source . After you tag the submission , you 'll be prompted to view the submission of another participant . Everyone who 's signed up for the course should review at minimum three other materials to create sure everyone gets a grade ; however , many students fill out more to assistance their peers who are still waiting .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15181 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Submission
Problem Description
I work for a company which is the biggest power generating company in the country . We have a big Learning and Development ( L&D ) Center called Power Management Institute located near the capital city . The institute caters to the L&D needs of a large number of executives who work at different power stations of the company spread all across the country . The Institutes is therefore in the area of executive education . I work in this Institute .
We found that with passage of time there was lesser interest in the programs run by us . It was getting difficult to get participants for our programs . We usually plan for a 25 - 30 participant batch size in each program but found that we had 10 - 15 participants only in many programs . Engagement levels of the participants was also visibly low . Moreover , there was growing concern in the company about the effectiveness of the programs run by us and company wanted that we somehow “ measure ” the learning quotient from each program .
Keeping above in mind , we wanted to bring in qualitative changes in our pedagogy and other related services so that our programs become effective and useful and generate enough interest so that our people opt for programs in sufficient numbers and benefit from it .
Tool Selection
We discussed the issue internally within the faculty members and decided that the best way is to involve our “ customers ” so that innovative solutions emerge from them rather than us giving the solutions . Our customers are in fact our own executives from our power plants who come to our institute for training . Fortunately , it was not difficult for us to get the customers to a design thinking exercise because they anyway come to attend our programs in our premises . We decided to utilise “ Visualisation ” technique to know from them “ what – is ” , “ what – if ” and “ what - wows ” in terms of L&D solutions that our Institute offers . We selected three groups of customers ( Training participants ) for this exercise . One at lower management ( The Foundation program in Management Program ) , one at middle ( Enhancing Managerial Competence Program ) and one at senior level ( Advanced Management Program ) . The groups had 18 , 20 and 22 participants respectively . We asked the participants to visualise how a training program should look like , how a class room should like etc . We found this tool most appropriate because learning is a holistic experience including content , learning tools , ambience , seating arrangement , interaction levels etc and a visualisation tool could potentially give vivid view of how a learning experience should look and feel .
Application
For the exercise we divided them in 5 - 6 subgroups and gave them yellow post - it slips , chart papers , markers , sketch pens etc . Each group was given one hour time to ‘ ” draw ” their vision of L&D ( Learning and Development ) . We explained that they should not
bother about the quality of drawing and just use their imagination to draw free hand . Each group then discussed and drew sketches on yellow post - it slips . These slips were pasted on a big chart paper , one chart paper per groups . At the end of one hour exercise each group was asked to come in front and explain what each sketch meant . The exercise was great fun and learning combined . A group of faculty members listened to the presentations made by each group , took notes , asked questions . Each idea was given due attention . Several ideas came and we got several new insights .
Although the exercise went very well , we feel it could have been done still better if we had a mobile app in which people could draw using their finger on the mobile screen itself and all the drawings could be collected and sent to a central laptop / PC where it could be stored and projected on screen . This would also enable saving all the sketches for any future use .
Insights
We realised that the domain of Learning and Development ( L&D ) has undergone major change in recent times . There was more emphasis on programs being in tune with business challenges , simulation learning , case studies , experiential learning and delivery through variety of platforms like modern classrooms , smart boards , e - learning , m - learning , informal ambience and social learning etc .
Interestingly , there was also a vivid drawing about how a class room look like . We realised that class rooms will have to redesigned for enabling group seating , laptop charging , coffee corner , full wi - fi enabled printer and desktops , smart boards etc .
We learnt that we will have substantially alter the pedagogy ( Training delivery methods ) – class room learning which was about 95 % for our programs has to be reduced and proportion of e - learning and mobile learning has to be enhanced .
As a result of this visualisation exercise we have made several changes . We revamped our Training Need Assessment ( TNA ) process . We have subscribed to 2000 licences of Harvard ManageMentor , which is a renowned e - Leaning platform . We have also created our own e- Learning platform called e - Guru where we will have e - Library giving access to all employees to 25000 e - books and about 100 , 0000 articles . We are also revamping our Knowledge Management system . We have also planned to conduct about 10 % of our programs through Video and Web Conferencing . We are planning to install 3 - 4 self - serve snack kiosks and coffee machines at various locations in the institute . Classrooms are being modernised and seating arrangement being reconfigured .
We have also introduced Pre and Post program tests in all our programs so that learning from the programs can be judged . These tests are computer based objective type tests which are administered before and after each program that we conduct .
Based on the visulaisation exercise which also showed need for a special program for young executives , a recent addition in our program portfolio is the innovative 7 module program aimed at enhancing capabilities of young promising leaders . The program is delivered to potential young leaders in a unique modular format comprising of modules
on seven diverse themes spanning from Excel modelling to Strategic management . Intensive project based learning is also an integral part of this program .
The Institute is getting new look and feel . We have generated enough buzz and interest is returning . We are already experiencing enhanced participation and learning from our programs . It will increase more as we implement more suggestions .
Approach
There were couple of things that we had decided . One , we could have done similar exercise within our own fraternity of faculty members of the Power Management Institute . But we thought that the solutions will be better if they come from the “ Customers ” ( our executives whom we train ) because they are the end users .
We chose visualisation because it was free and fun for all . People drew whatever they liked . Sometimes it is hard to explain in words but easy to draw . A picture is worth 1000 words they say ! ! ! . But we also requested them to explain what they had drawn , because sometimes it is difficult to decipher what the person actually meant . So a combination of drawing and presentation of the drawing worked better .
Another thing we decided that we will learn at least one “ implementable ” step from each visualisation sketch . Each sketch was therefore valued and value was extracted from each individual effort .
It was a great learning and fun too ! ! !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Submission
Problem Description
I work for a company which is the biggest power generating company in the country . We have a big Learning and Development ( L&D ) Center called Power Management Institute located near the capital city . The institute caters to the L&D needs of a large number of executives who work at different power stations of the company spread all across the country . The Institutes is therefore in the area of executive education . I work in this Institute .
We found that with passage of time there was lesser interest in the programs run by us . It was getting difficult to get participants for our programs . We usually plan for a 25 - 30 participant batch size in each program but found that we had 10 - 15 participants only in many programs . Engagement levels of the participants was also visibly low . Moreover , there was growing concern in the company about the effectiveness of the programs run by us and company wanted that we somehow “ measure ” the learning quotient from each program .
Keeping above in mind , we wanted to bring in qualitative changes in our pedagogy and other related services so that our programs become effective and useful and generate enough interest so that our people opt for programs in sufficient numbers and benefit from it .
Tool Selection
We discussed the issue internally within the faculty members and decided that the best way is to involve our “ customers ” so that innovative solutions emerge from them rather than us giving the solutions . Our customers are in fact our own executives from our power plants who come to our institute for training . Fortunately , it was not difficult for us to get the customers to a design thinking exercise because they anyway come to attend our programs in our premises . We decided to utilise “ Visualisation ” technique to know from them “ what – is ” , “ what – if ” and “ what - wows ” in terms of L&D solutions that our Institute offers . We selected three groups of customers ( Training participants ) for this exercise . One at lower management ( The Foundation program in Management Program ) , one at middle ( Enhancing Managerial Competence Program ) and one at senior level ( Advanced Management Program ) . The groups had 18 , 20 and 22 participants respectively . We asked the participants to visualise how a training program should look like , how a class room should like etc . We found this tool most appropriate because learning is a holistic experience including content , learning tools , ambience , seating arrangement , interaction levels etc and a visualisation tool could potentially give vivid view of how a learning experience should look and feel .
Application
For the exercise we divided them in 5 - 6 subgroups and gave them yellow post - it slips , chart papers , markers , sketch pens etc . Each group was given one hour time to ‘ ” draw ” their vision of L&D ( Learning and Development ) . We explained that they should not
bother about the quality of drawing and just use their imagination to draw free hand . Each group then discussed and drew sketches on yellow post - it slips . These slips were pasted on a big chart paper , one chart paper per groups . At the end of one hour exercise each group was asked to come in front and explain what each sketch meant . The exercise was great fun and learning combined . A group of faculty members listened to the presentations made by each group , took notes , asked questions . Each idea was given due attention . Several ideas came and we got several new insights .
Although the exercise went very well , we feel it could have been done still better if we had a mobile app in which people could draw using their finger on the mobile screen itself and all the drawings could be collected and sent to a central laptop / PC where it could be stored and projected on screen . This would also enable saving all the sketches for any future use .
Insights
We realised that the domain of Learning and Development ( L&D ) has undergone major change in recent times . There was more emphasis on programs being in tune with business challenges , simulation learning , case studies , experiential learning and delivery through variety of platforms like modern classrooms , smart boards , e - learning , m - learning , informal ambience and social learning etc .
Interestingly , there was also a vivid drawing about how a class room look like . We realised that class rooms will have to redesigned for enabling group seating , laptop charging , coffee corner , full wi - fi enabled printer and desktops , smart boards etc .
We learnt that we will have substantially alter the pedagogy ( Training delivery methods ) – class room learning which was about 95 % for our programs has to be reduced and proportion of e - learning and mobile learning has to be enhanced .
As a result of this visualisation exercise we have made several changes . We revamped our Training Need Assessment ( TNA ) process . We have subscribed to 2000 licences of Harvard ManageMentor , which is a renowned e - Leaning platform . We have also created our own e- Learning platform called e - Guru where we will have e - Library giving access to all employees to 25000 e - books and about 100 , 0000 articles . We are also revamping our Knowledge Management system . We have also planned to conduct about 10 % of our programs through Video and Web Conferencing . We are planning to install 3 - 4 self - serve snack kiosks and coffee machines at various locations in the institute . Classrooms are being modernised and seating arrangement being reconfigured .
We have also introduced Pre and Post program tests in all our programs so that learning from the programs can be judged . These tests are computer based objective type tests which are administered before and after each program that we conduct .
Based on the visulaisation exercise which also showed need for a special program for young executives , a recent addition in our program portfolio is the innovative 7 module program aimed at enhancing capabilities of young promising leaders . The program is delivered to potential young leaders in a unique modular format comprising of modules
on seven diverse themes spanning from Excel modelling to Strategic management . Intensive project based learning is also an integral part of this program .
The Institute is getting new look and feel . We have generated enough buzz and interest is returning . We are already experiencing enhanced participation and learning from our programs . It will increase more as we implement more suggestions .
Approach
There were couple of things that we had decided . One , we could have done similar exercise within our own fraternity of faculty members of the Power Management Institute . But we thought that the solutions will be better if they come from the “ Customers ” ( our executives whom we train ) because they are the end users .
We chose visualisation because it was free and fun for all . People drew whatever they liked . Sometimes it is hard to explain in words but easy to draw . A picture is worth 1000 words they say ! ! ! . But we also requested them to explain what they had drawn , because sometimes it is difficult to decipher what the person actually meant . So a combination of drawing and presentation of the drawing worked better .
Another thing we decided that we will learn at least one “ implementable ” step from each visualisation sketch . Each sketch was therefore valued and value was extracted from each individual effort .
It was a great learning and fun too ! ! !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21682 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | STORY TELLING – Mohammed Salah
Challenge & selection
I am a language lecturer in a university in Ho Chi Minh city , Vietnam . I teach English preparation courses and Business Communication . My students are Vietnamese , 18 - 23 years old .
When I have Business Communication classes with senior students , some of them seem to lose their interest and energy in learning . When talking with them , and read their writing , I figured out that they are worrying a lot about their chosen major may not be their best career potentials . This group of students have completed some but not all subjects of their chosen major , some of them have finished On Job Training semester ( internship ) . They find difficulty in adjusting to the working environment , or doubt that their ability and career interest may not fit the job . For example , an IT senior student learning Software engineering ( to become programmer ) want to change to game designer , or a senior Business student majored in Marketing wants to change to Graphic design .
There is not a problem for them to request the university to approve their wish to change their learning major , but it will cost them at least 1 more year to study the new major again .
When dealing with these young fragile people , it is very challenging because more stress or pressure on them may affect their learning quality and attitude toward school . The worst is that they may quit school . Therefore , talking to them in academic way is not suitable , I chose story telling to help them feel better .
Application
I have a story to tell them and share their worry . Once they open their heart to share their worry with me , it is a very good chance for me to share my story too .
In about fifteen to twenty minutes after lesson finished , I started to share my experience in worry and doubting about my career choice . I honestly told them that teaching is not what I learnt in university , and it is until the 3rd job switch that I found my most suitable job , but nothing guarantee that I will stay in teaching until retirement . The students listened to me open their hearts more to their study , that a university degree does not decide their future career in one specific job , and do not limit what they can do .
After that sharing , some of my students asked for a tea time with me in the university cafeteria and we shared more about job switching and career orientation in stage of life . During the talk , they felt more less reluctant to change and showed a growth mindset to open new opportunity coming to them , as well as willing to learn more ad scare less . They also found out that the worry they were experience was normal in their age .
Insight
I believe that I had made a correct decision to share with my students about my career life . It is not scary to show people the past and actually , I was very happy that my story – just in 15’- was so much helpful to my students . Furthermore , the sharing time brought us closer that supported our learning a lot . My students became more opened to study , in class discussion and actively feedback , asking for support academically and personally . This definitely made their student life easier , so do my teaching life .
I have become more opened to my students and found myself a more helpful person , the class become so much more emotion connect . Our connection become stronger and I believe that we still be in positive and supportive relationship even after they graduate .
Approach
After that day , I found more interesting stories that related to student life , worry , stress , etc . to share with them or take them as example in my lessons . As a result , my lessons have gained more attention from my learners . Also , my sharing will be in talking , movies , or invite guest speakers to do more story telling to my students .
| EMAIL:
ID_NUM:
NAME_STUDENT: Mohammed Salah
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: STORY TELLING – Mohammed Salah
Challenge & selection
I am a language lecturer in a university in Ho Chi Minh city , Vietnam . I teach English preparation courses and Business Communication . My students are Vietnamese , 18 - 23 years old .
When I have Business Communication classes with senior students , some of them seem to lose their interest and energy in learning . When talking with them , and read their writing , I figured out that they are worrying a lot about their chosen major may not be their best career potentials . This group of students have completed some but not all subjects of their chosen major , some of them have finished On Job Training semester ( internship ) . They find difficulty in adjusting to the working environment , or doubt that their ability and career interest may not fit the job . For example , an IT senior student learning Software engineering ( to become programmer ) want to change to game designer , or a senior Business student majored in Marketing wants to change to Graphic design .
There is not a problem for them to request the university to approve their wish to change their learning major , but it will cost them at least 1 more year to study the new major again .
When dealing with these young fragile people , it is very challenging because more stress or pressure on them may affect their learning quality and attitude toward school . The worst is that they may quit school . Therefore , talking to them in academic way is not suitable , I chose story telling to help them feel better .
Application
I have a story to tell them and share their worry . Once they open their heart to share their worry with me , it is a very good chance for me to share my story too .
In about fifteen to twenty minutes after lesson finished , I started to share my experience in worry and doubting about my career choice . I honestly told them that teaching is not what I learnt in university , and it is until the 3rd job switch that I found my most suitable job , but nothing guarantee that I will stay in teaching until retirement . The students listened to me open their hearts more to their study , that a university degree does not decide their future career in one specific job , and do not limit what they can do .
After that sharing , some of my students asked for a tea time with me in the university cafeteria and we shared more about job switching and career orientation in stage of life . During the talk , they felt more less reluctant to change and showed a growth mindset to open new opportunity coming to them , as well as willing to learn more ad scare less . They also found out that the worry they were experience was normal in their age .
Insight
I believe that I had made a correct decision to share with my students about my career life . It is not scary to show people the past and actually , I was very happy that my story – just in 15’- was so much helpful to my students . Furthermore , the sharing time brought us closer that supported our learning a lot . My students became more opened to study , in class discussion and actively feedback , asking for support academically and personally . This definitely made their student life easier , so do my teaching life .
I have become more opened to my students and found myself a more helpful person , the class become so much more emotion connect . Our connection become stronger and I believe that we still be in positive and supportive relationship even after they graduate .
Approach
After that day , I found more interesting stories that related to student life , worry , stress , etc . to share with them or take them as example in my lessons . As a result , my lessons have gained more attention from my learners . Also , my sharing will be in talking , movies , or invite guest speakers to do more story telling to my students .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Mohammed Salah"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 3968 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualisation
Challenge & Selection I am faced with three challenges :
1 . Building one application for three different emergency service alert procedures . 2 . Working with participates that are unfamiliar with design thinking and may doubt it ’s worth . 3 . Locked - in requirements .
I choose the tool of Visualisation to draw out and align ideas from three different emergency service agencies . This ensured product buy - in from all three agencies as they were a part of the process to create it . And because they were a part of the journey from the start , they would have an understand of why certain decision were made , and why some ideas were rejected . To find what would work for all three agencies , I conducted a paper prototyping session . Paper will be used to simulate the application screens . Application For the session I created an introduction to paper prototyping presentation , knowing many would not have done this before . The aim of the presentation was not only to show them the process and what we hope to achieve by the end of it , but to alleviate any fears that they may ‘ not be good at it ’ ( “ yes , there is some drawing involved , but we are not expecting a Monalisa ” ) , or it ’s not a worthwhile exercise ( “ knowing what ’s important to you will help us make decision later in the process ” ) . I organised the room layout to ensure there was a table for each agency , with plenty of paper ; pens ; and scissors . Each table had its own facilitator to help guide each agency through the process of drawing screen elements , cutting them out and arranging them to make screens , and shifting elements up & down based on importance . The requirements dictated the “ screens ” we would create , and at the end of the session each table would playback what they had created to the other tables . Insight & Approach Having a visual representation of the screen allowed each person to clearly see :
• If there was mission criteria information missing for their agency . • If there was too much information on one screen for it to be useful . • How best to group items , to make them more useful .
The exercise gave the participates a sense of what was to come , build engagement & excitement for next steps ( user testing the outcomes ) .
In the end some very exciting ideas and screens were generate , but each agency took a different approach from the others . Though this helped each agency individually , it did not address the alignment challenge . The fear of tiring out the participates with a workshop that would go for too long , prevented me from throwing the agencies together . I took on the challenge of aligning all three designs into one myself when I should have asked the agencies . Even if no solution was found , it would demonstrate why some of what were on their screens would not be in the final product .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualisation
Challenge & Selection I am faced with three challenges :
1 . Building one application for three different emergency service alert procedures . 2 . Working with participates that are unfamiliar with design thinking and may doubt it ’s worth . 3 . Locked - in requirements .
I choose the tool of Visualisation to draw out and align ideas from three different emergency service agencies . This ensured product buy - in from all three agencies as they were a part of the process to create it . And because they were a part of the journey from the start , they would have an understand of why certain decision were made , and why some ideas were rejected . To find what would work for all three agencies , I conducted a paper prototyping session . Paper will be used to simulate the application screens . Application For the session I created an introduction to paper prototyping presentation , knowing many would not have done this before . The aim of the presentation was not only to show them the process and what we hope to achieve by the end of it , but to alleviate any fears that they may ‘ not be good at it ’ ( “ yes , there is some drawing involved , but we are not expecting a Monalisa ” ) , or it ’s not a worthwhile exercise ( “ knowing what ’s important to you will help us make decision later in the process ” ) . I organised the room layout to ensure there was a table for each agency , with plenty of paper ; pens ; and scissors . Each table had its own facilitator to help guide each agency through the process of drawing screen elements , cutting them out and arranging them to make screens , and shifting elements up & down based on importance . The requirements dictated the “ screens ” we would create , and at the end of the session each table would playback what they had created to the other tables . Insight & Approach Having a visual representation of the screen allowed each person to clearly see :
• If there was mission criteria information missing for their agency . • If there was too much information on one screen for it to be useful . • How best to group items , to make them more useful .
The exercise gave the participates a sense of what was to come , build engagement & excitement for next steps ( user testing the outcomes ) .
In the end some very exciting ideas and screens were generate , but each agency took a different approach from the others . Though this helped each agency individually , it did not address the alignment challenge . The fear of tiring out the participates with a workshop that would go for too long , prevented me from throwing the agencies together . I took on the challenge of aligning all three designs into one myself when I should have asked the agencies . Even if no solution was found , it would demonstrate why some of what were on their screens would not be in the final product .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22063 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
My cousin 's husband just recently started an autism foundation that started because his youngest son has autism . This disorder basically makes people have a hard time with social behavior , public speaking , communication among others . There is a very wide range of effects that autism might have with people . Before he approached me , I knew that autism existed , but I was not aware of the hard effects it had on people nor did I know the struggles that a kid might go through and a family as well . He was having a hard time receiving donations as he was not familiarized with social networks which was where he had his foundation . Even though there was a lot of content in his foundation page , we never got to the amount of donations that we were looking for and that made him become less motivated even though he knew the problems that his kid went through and wanted to help the cause .
Selection
When he contacted me for help , we decided that the best thing to do is to make people understand the situation that people with autism face and how they affect their families as well . This is when we decided that the storytelling tool was going to be our way to go hoping for people to understand reality and help the cause
Approach
The first story that we decided to film was a short 5 - minute video of Ryan talking about how he feels when he sees his kid suffer . With this video we invested some of our donation money into ads in Facebook so that we could reach a higher number of people and our foundation could become bigger and eventually reach our goal . We later found out that there are very few people that watch the whole 5 - minute video of a 40 - year - old man speaking to the camera and our mission was not successful .
For our second approach , we decided to include Joey , the young kid with autism in the video . This was a much bigger investment , almost all the donations that our family had given to the foundation and this video was specially produced by a short clip company . This is where we reached our goal as the video was a storytelling of a day in Joey´s life and how autism affects him . By seeing the young kid struggle in a very well - made clip , it reached more people ’s feelings and that eventually lead to the foundation growing .
Insight and Approach
The amount of people that were touched by the video and the number of users that spoke to us saying that they never knew this was such a problem was huge . In a topic that is very
sensitive such as autism , it is important to make people understand that this is something that might affect anyone and if treated with time , special teachers , it is much easier for the family and kid to deal with the situations . This led to many other videos , wider audiences and much more donations which was obviously destined to make sure that more and more people understood about the situation . Eventually , last year , we made a short race of 5k , 10k for autism kids and supporters because of the success that we received from that second video in which we used storytelling as a tool that made Ryan´s dream of having an autism foundation come true and eventually helping the cause as much as he could .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
My cousin 's husband just recently started an autism foundation that started because his youngest son has autism . This disorder basically makes people have a hard time with social behavior , public speaking , communication among others . There is a very wide range of effects that autism might have with people . Before he approached me , I knew that autism existed , but I was not aware of the hard effects it had on people nor did I know the struggles that a kid might go through and a family as well . He was having a hard time receiving donations as he was not familiarized with social networks which was where he had his foundation . Even though there was a lot of content in his foundation page , we never got to the amount of donations that we were looking for and that made him become less motivated even though he knew the problems that his kid went through and wanted to help the cause .
Selection
When he contacted me for help , we decided that the best thing to do is to make people understand the situation that people with autism face and how they affect their families as well . This is when we decided that the storytelling tool was going to be our way to go hoping for people to understand reality and help the cause
Approach
The first story that we decided to film was a short 5 - minute video of Ryan talking about how he feels when he sees his kid suffer . With this video we invested some of our donation money into ads in Facebook so that we could reach a higher number of people and our foundation could become bigger and eventually reach our goal . We later found out that there are very few people that watch the whole 5 - minute video of a 40 - year - old man speaking to the camera and our mission was not successful .
For our second approach , we decided to include Joey , the young kid with autism in the video . This was a much bigger investment , almost all the donations that our family had given to the foundation and this video was specially produced by a short clip company . This is where we reached our goal as the video was a storytelling of a day in Joey´s life and how autism affects him . By seeing the young kid struggle in a very well - made clip , it reached more people ’s feelings and that eventually lead to the foundation growing .
Insight and Approach
The amount of people that were touched by the video and the number of users that spoke to us saying that they never knew this was such a problem was huge . In a topic that is very
sensitive such as autism , it is important to make people understand that this is something that might affect anyone and if treated with time , special teachers , it is much easier for the family and kid to deal with the situations . This led to many other videos , wider audiences and much more donations which was obviously destined to make sure that more and more people understood about the situation . Eventually , last year , we made a short race of 5k , 10k for autism kids and supporters because of the success that we received from that second video in which we used storytelling as a tool that made Ryan´s dream of having an autism foundation come true and eventually helping the cause as much as he could .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12653 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
For us a very recent thing to ponder was the modern training trends and how we wonders to them should as well as deploy them in order to gain a better prepared workforce . Although before coming to terms with design thinking we had been working on it individually and moreover coming up with suggestions not to build the new structure but to upgrade the existing . Thus , we were rather going in circles as whenever we tried to think beyond the spectrum , we always ended up with the same questions . In fact we were running out of the questions as our focus was too rigid on saving the old rather than letting go of it and concentrate on building the new which we were to skeptical to do . However , I brought the idea on table for mind mapping as a tool to see what we can do about it , and if you ask why ? Because as its discussed in the course that uncertainty not stability is what matters the most .
Thus before we could apply it , for the very first time we came to know that before pondering the probe we better check our mindset . When we further probed it , the issue was our fixed mindset and a “ fear of unknown ” , I shared my thoughts with the team and we jubilantly decided that this fear of the unknown needs to be taken to task . Thus mind mapping offered us the way out with our new mindset and that ’s why we deployed it .
Application
So I took the charge and on a huge white board , I put a dot for the rest of my team members and asked them what it is ? Their response was the same “ a dot ” . Next I told them there is another thing on the board and that too in abundance , and that is “ free space ” . This free space is our fear of unknown and the dot is our initial point . So we put the word New Training Model in there . Then we decided to take some 15 minutes silently looking at the white board with a dot to begin with and a lot of fear of unknown . Later everyone jumped in , we started putting every word that came to our mind in those 15 minutes of observation . After just 10 minutes we had some 20 words put around the “ dot ” and everyone in the room cheered and felt a sense of accomplishment .
Then in the next phase all six of us divided in three teams of two each and started putting the lines in and making random connections and we ended up with a neat image where everything was connected to everything in a way . We decided to bring in the “ Degree of Connectedness ” in to the picture which is a mathematical phenomenon that everything has six degrees of connection with everything . Thus in the next phase , we started labeling the degrees of connection among all those 20 words and in fact in due course we also kept adding a few more . Then we took another observatory break , another 15 minutes of looking at the image and the lines and the words that made it up . Then came the third phase , we started prioritizing the links and connections on the basis of importance with red as the most important for now and green with least . I can not explain the feelings here and the rejoice with the image that emerged and we all were holding our heads about what we were missing . The sense of cherish and accomplishment and trust on each other ’s understanding . We were astonished with our teamwork and
Furthermore , we ended up with establishing branches and sub - branches of key aspects and decided to distribute all branches among each other and bring them into more meaningful narrative form which will now become our guiding principles .
Insight & Approach
I personally took a lot of learnings and later we decided that from now onwards we will be looking in to every fear of unknown and ambiguity and use its potential to reach the uncertain . The team collaboration and the insight every individual brought on the table was electric . This practice not only helped us solve a problem we were about to give up on but also opened new avenues for us to trust each other ’s capabilities as well as a sense of connectedness is also prevalent among us . While I am typing , I can relive the feelings and emotions we shared together .
Since it appears as the design thinking rather offers a belief to accept our disbeliefs and utilize our insights at a collective level . It also helped us discover many important elements invisible to our fixed mindset and use growth mindset approach in order to achieve our future targets . We have also decided to deploy the same strategy on a couple of other strategic issues and are confident that things will really work for us .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
For us a very recent thing to ponder was the modern training trends and how we wonders to them should as well as deploy them in order to gain a better prepared workforce . Although before coming to terms with design thinking we had been working on it individually and moreover coming up with suggestions not to build the new structure but to upgrade the existing . Thus , we were rather going in circles as whenever we tried to think beyond the spectrum , we always ended up with the same questions . In fact we were running out of the questions as our focus was too rigid on saving the old rather than letting go of it and concentrate on building the new which we were to skeptical to do . However , I brought the idea on table for mind mapping as a tool to see what we can do about it , and if you ask why ? Because as its discussed in the course that uncertainty not stability is what matters the most .
Thus before we could apply it , for the very first time we came to know that before pondering the probe we better check our mindset . When we further probed it , the issue was our fixed mindset and a “ fear of unknown ” , I shared my thoughts with the team and we jubilantly decided that this fear of the unknown needs to be taken to task . Thus mind mapping offered us the way out with our new mindset and that ’s why we deployed it .
Application
So I took the charge and on a huge white board , I put a dot for the rest of my team members and asked them what it is ? Their response was the same “ a dot ” . Next I told them there is another thing on the board and that too in abundance , and that is “ free space ” . This free space is our fear of unknown and the dot is our initial point . So we put the word New Training Model in there . Then we decided to take some 15 minutes silently looking at the white board with a dot to begin with and a lot of fear of unknown . Later everyone jumped in , we started putting every word that came to our mind in those 15 minutes of observation . After just 10 minutes we had some 20 words put around the “ dot ” and everyone in the room cheered and felt a sense of accomplishment .
Then in the next phase all six of us divided in three teams of two each and started putting the lines in and making random connections and we ended up with a neat image where everything was connected to everything in a way . We decided to bring in the “ Degree of Connectedness ” in to the picture which is a mathematical phenomenon that everything has six degrees of connection with everything . Thus in the next phase , we started labeling the degrees of connection among all those 20 words and in fact in due course we also kept adding a few more . Then we took another observatory break , another 15 minutes of looking at the image and the lines and the words that made it up . Then came the third phase , we started prioritizing the links and connections on the basis of importance with red as the most important for now and green with least . I can not explain the feelings here and the rejoice with the image that emerged and we all were holding our heads about what we were missing . The sense of cherish and accomplishment and trust on each other ’s understanding . We were astonished with our teamwork and
Furthermore , we ended up with establishing branches and sub - branches of key aspects and decided to distribute all branches among each other and bring them into more meaningful narrative form which will now become our guiding principles .
Insight & Approach
I personally took a lot of learnings and later we decided that from now onwards we will be looking in to every fear of unknown and ambiguity and use its potential to reach the uncertain . The team collaboration and the insight every individual brought on the table was electric . This practice not only helped us solve a problem we were about to give up on but also opened new avenues for us to trust each other ’s capabilities as well as a sense of connectedness is also prevalent among us . While I am typing , I can relive the feelings and emotions we shared together .
Since it appears as the design thinking rather offers a belief to accept our disbeliefs and utilize our insights at a collective level . It also helped us discover many important elements invisible to our fixed mindset and use growth mindset approach in order to achieve our future targets . We have also decided to deploy the same strategy on a couple of other strategic issues and are confident that things will really work for us .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14133 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge : Working on voluntary work with kids is amazing , but also has some challenges . Last year I was working in a primary school and me and my team spent days preparing an educational game for all the children . This game consists of a bunch of clues and two teams that search for a treasure , one clue leaves to another until they find the final one and finally the treasure . But by the time we applied it the kids seemed not interested , they were younger and maybe the clues were hard , referring only to math problems and other things like that . Selection : So I selected the visualization tool , a tool that makes the information more concrete and tangible . Once I was dealing with kids that were searching for something , drawing a map could be a perfect way to clear the information and help them in the best way I could do . Application : So I found some paper and , once the kids found a new clue , I drew a map , applying the visualization tool , so they could see all the places and find the next clue in an easier and funniest way . It was amazing , they really had fun and all the kids were interested in the game . Insight : With this experience I understood the importance of having different tools and choosing the best one for each activity . I learned the power of the visualization tool and how it can really change the perception of people , making information more tangible and easy to understand . Approach : When it comes to working with kids , the next time I want to be prepared before the application of the activity , and , once I learned how much the visualization tool can not only make everything clear , but also turn an educational activity into something funnier , I want to prepare some activities using this tool more and more .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge : Working on voluntary work with kids is amazing , but also has some challenges . Last year I was working in a primary school and me and my team spent days preparing an educational game for all the children . This game consists of a bunch of clues and two teams that search for a treasure , one clue leaves to another until they find the final one and finally the treasure . But by the time we applied it the kids seemed not interested , they were younger and maybe the clues were hard , referring only to math problems and other things like that . Selection : So I selected the visualization tool , a tool that makes the information more concrete and tangible . Once I was dealing with kids that were searching for something , drawing a map could be a perfect way to clear the information and help them in the best way I could do . Application : So I found some paper and , once the kids found a new clue , I drew a map , applying the visualization tool , so they could see all the places and find the next clue in an easier and funniest way . It was amazing , they really had fun and all the kids were interested in the game . Insight : With this experience I understood the importance of having different tools and choosing the best one for each activity . I learned the power of the visualization tool and how it can really change the perception of people , making information more tangible and easy to understand . Approach : When it comes to working with kids , the next time I want to be prepared before the application of the activity , and , once I learned how much the visualization tool can not only make everything clear , but also turn an educational activity into something funnier , I want to prepare some activities using this tool more and more .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17345 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 1 | P a g e
Example Reflection – Visualization
Challenge
A review of Customer Satisfaction newsletter revealed plummeting customer satisfaction ratings , citing “ billing issues ” as one of the priorities for improvement . We were running “ blind ” on factors contributing to the poor billing experience and no visibility existed into the business . This prompted a design thinking effort to understand the issue at hand . Furthermore , the project must deliver a short term and a long - term solution . The goal is to deliver the short - term solution no later than 30 business days and the long - term solution within six months . To that end , I organized a full day workshop to scope the initiative and to come up with possible design thinking approaches to solve the issue at hand .
Selection
As a Business Architect and a Design Manager , I have come to a realization that there is no one “ silver bullet ” or a one - size fits all tool to tackle design challenges . Since design thinking problems does not involve a linear , straightforward approach , I typically use a combination of tools to address real world problems .
I first leveraged the “ Ethnography ” tool1 to get a pulse of customer issues in a quick and economical way . I created customer surveys to understand the voice of the customers . The Verbatim listing from the customer satisfaction study helped me obtain a good pulse of the customer issues and their unarticulated needs . As the project progressed , I employed other design thinking tools including Visualization , Brainstorming , Story Telling and Learning Launch tools .
Application and Insight
Recognizing that design thinking is not only about processes and questions but also about real people , I paid close attention particularly to the human dimensions aspect . To maximize success , I utilized a learning mindset , leveraged broad repertoire by thinking outside the box and focused my energy surrounding the customer empathy . The nuggets gained through the analysis of customer satisfaction study was a game changer . From there , I started to understand the customer journey by focusing on customer issues and their requirements front and center . Interesting insights then began to emerge .
I then used the visualization tool to present the data in a tangible and concrete format . This enabled the project team to comprehend and prioritize the problems at hand . Using the visualization tool , I ranked the top three ( 3 ) issues based on those attributes that had the biggest impact on customer satisfaction , namely , Accuracy of Bills , On Time invoicing , and Average Cycles of late invoices not processed on time .
From there , we used the brainstorming tool , a structured technique aimed at idea generation . We came up with trigger questions and multiple rounds of silent idea writing to identify potential root causes of the problem . This collaborative approach helped us to enhance the quality of the idea generation significantly . I then mapped the current state “ as - is ” process and the future state “ to - be ” process with clear hand - offs from one stakeholder to the next . I built the Value Stream activities into the process map and outlined wastes in the process . This action provided us with the required focus for automating manual process steps as well as laid the foundation for the business case .
1Design Thinking for Innovation Module 3 – The MeYouHealth Story
2 | P a g e
To address the issues , I spawned a cross - functional project team comprising of service delivery , provisioning , billing , software development , sales , and system personnel . Each member of the cross- functional team focused on the voice of the customers and supported each other in an open environment . We knew that there was no blame , just a problem that if resolved would benefit the company and enhance the customer experience .
I facilitated weekly milestone reviews with the project team . Each member of the team took accountability for their actions knowing they could make a substantial contribution to the bottom line and customer satisfaction . Additionally , they engaged the resources outside their own areas of expertise to resolve the overall issue .
I collected benchmark of billing data to determine the intervals between the average number of days between customer acceptance and first bill . I then set milestones for improvement based on that benchmark . The project was particularly challenging because the order entry and tracking system did not feed directly into the billing system . However , I established action plans with clear timelines , roles and responsibilities .
As a short - term measure , the project team generated weekly reports showing orders reaching customer acceptance and notice of disconnects for billing team visibility to enable them to generate timely invoices and disconnect actions . As a long - term measure , I negotiated approval of a business case for automating the billing process . Once I gained approval , I worked with the development team on automation , eliminating the necessity for manual searches for first bill date ; or relying upon account managers , sales staff , or customers to tell billing staff when billing needed to take place . As the project progressed , it provided opportunities to educate sales staff on setting appropriate client expectations for billing .
The automated process ( long - term measure ) significantly improved billing efficiencies leading to a 58 percent improvement in the number of orders billed within 30 days . This was really the main issue from the initial customer satisfaction ( verbatim ) study . Additionally , the company experienced a substantial reduction in customer dissatisfaction with billing timeliness , as evidenced through a later customer survey that demonstrated only six percent dissatisfied compared with the benchmark of 18 percent .
The use of design thinking as a problem solving approach had a positive impact on the company ’s strategy . They include , elevated customer experience by improving “ book - to - bill time ” with the timeliness of bills , re - established trust thru improved billing efficiencies and improved customer satisfaction , improved “ order to cash ” cycle times leading to smooth sales cycles for new services going forward and a “ simple and complete ” billing experience by improving procedures , process , customer satisfaction , and ultimately the bottom line .
Approach
As an alternate approach , our team would leverage the “ Learning Launch ” design tool to take advantage of the inherent strategic opportunity having people , process and technology impacts . This would help the team achieve significant pay off by staying in the question and avoid knee jerk reactions . We would then search for higher ground by employing Optimization technique , i.e. finding the solution that best exceeds our customer experience and design needs . Not to mention , we will take the concept of “ Curation ” to our hearts to cut through the complexity and find the real nuggets of wisdom . Overall , future launch
3 | P a g e
designs would help us understand the business nuances and intricacies and help our team demonstrate to management the criticality of addressing human centered needs and the sensitivity surrounding it .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1 | P a g e
Example Reflection – Visualization
Challenge
A review of Customer Satisfaction newsletter revealed plummeting customer satisfaction ratings , citing “ billing issues ” as one of the priorities for improvement . We were running “ blind ” on factors contributing to the poor billing experience and no visibility existed into the business . This prompted a design thinking effort to understand the issue at hand . Furthermore , the project must deliver a short term and a long - term solution . The goal is to deliver the short - term solution no later than 30 business days and the long - term solution within six months . To that end , I organized a full day workshop to scope the initiative and to come up with possible design thinking approaches to solve the issue at hand .
Selection
As a Business Architect and a Design Manager , I have come to a realization that there is no one “ silver bullet ” or a one - size fits all tool to tackle design challenges . Since design thinking problems does not involve a linear , straightforward approach , I typically use a combination of tools to address real world problems .
I first leveraged the “ Ethnography ” tool1 to get a pulse of customer issues in a quick and economical way . I created customer surveys to understand the voice of the customers . The Verbatim listing from the customer satisfaction study helped me obtain a good pulse of the customer issues and their unarticulated needs . As the project progressed , I employed other design thinking tools including Visualization , Brainstorming , Story Telling and Learning Launch tools .
Application and Insight
Recognizing that design thinking is not only about processes and questions but also about real people , I paid close attention particularly to the human dimensions aspect . To maximize success , I utilized a learning mindset , leveraged broad repertoire by thinking outside the box and focused my energy surrounding the customer empathy . The nuggets gained through the analysis of customer satisfaction study was a game changer . From there , I started to understand the customer journey by focusing on customer issues and their requirements front and center . Interesting insights then began to emerge .
I then used the visualization tool to present the data in a tangible and concrete format . This enabled the project team to comprehend and prioritize the problems at hand . Using the visualization tool , I ranked the top three ( 3 ) issues based on those attributes that had the biggest impact on customer satisfaction , namely , Accuracy of Bills , On Time invoicing , and Average Cycles of late invoices not processed on time .
From there , we used the brainstorming tool , a structured technique aimed at idea generation . We came up with trigger questions and multiple rounds of silent idea writing to identify potential root causes of the problem . This collaborative approach helped us to enhance the quality of the idea generation significantly . I then mapped the current state “ as - is ” process and the future state “ to - be ” process with clear hand - offs from one stakeholder to the next . I built the Value Stream activities into the process map and outlined wastes in the process . This action provided us with the required focus for automating manual process steps as well as laid the foundation for the business case .
1Design Thinking for Innovation Module 3 – The MeYouHealth Story
2 | P a g e
To address the issues , I spawned a cross - functional project team comprising of service delivery , provisioning , billing , software development , sales , and system personnel . Each member of the cross- functional team focused on the voice of the customers and supported each other in an open environment . We knew that there was no blame , just a problem that if resolved would benefit the company and enhance the customer experience .
I facilitated weekly milestone reviews with the project team . Each member of the team took accountability for their actions knowing they could make a substantial contribution to the bottom line and customer satisfaction . Additionally , they engaged the resources outside their own areas of expertise to resolve the overall issue .
I collected benchmark of billing data to determine the intervals between the average number of days between customer acceptance and first bill . I then set milestones for improvement based on that benchmark . The project was particularly challenging because the order entry and tracking system did not feed directly into the billing system . However , I established action plans with clear timelines , roles and responsibilities .
As a short - term measure , the project team generated weekly reports showing orders reaching customer acceptance and notice of disconnects for billing team visibility to enable them to generate timely invoices and disconnect actions . As a long - term measure , I negotiated approval of a business case for automating the billing process . Once I gained approval , I worked with the development team on automation , eliminating the necessity for manual searches for first bill date ; or relying upon account managers , sales staff , or customers to tell billing staff when billing needed to take place . As the project progressed , it provided opportunities to educate sales staff on setting appropriate client expectations for billing .
The automated process ( long - term measure ) significantly improved billing efficiencies leading to a 58 percent improvement in the number of orders billed within 30 days . This was really the main issue from the initial customer satisfaction ( verbatim ) study . Additionally , the company experienced a substantial reduction in customer dissatisfaction with billing timeliness , as evidenced through a later customer survey that demonstrated only six percent dissatisfied compared with the benchmark of 18 percent .
The use of design thinking as a problem solving approach had a positive impact on the company ’s strategy . They include , elevated customer experience by improving “ book - to - bill time ” with the timeliness of bills , re - established trust thru improved billing efficiencies and improved customer satisfaction , improved “ order to cash ” cycle times leading to smooth sales cycles for new services going forward and a “ simple and complete ” billing experience by improving procedures , process , customer satisfaction , and ultimately the bottom line .
Approach
As an alternate approach , our team would leverage the “ Learning Launch ” design tool to take advantage of the inherent strategic opportunity having people , process and technology impacts . This would help the team achieve significant pay off by staying in the question and avoid knee jerk reactions . We would then search for higher ground by employing Optimization technique , i.e. finding the solution that best exceeds our customer experience and design needs . Not to mention , we will take the concept of “ Curation ” to our hearts to cut through the complexity and find the real nuggets of wisdom . Overall , future launch
3 | P a g e
designs would help us understand the business nuances and intricacies and help our team demonstrate to management the criticality of addressing human centered needs and the sensitivity surrounding it .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21215 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | My Submission for completion of design Thinking for Innovation by University of Virginia on Coursera .
- Rashid Kt
Challenge I am a member of a company with a product range from cosmetics , soaps , detergents , soda ash and so on . The company has positioned itself as a niche in the low - end detergent and soap market . However , now the challenge is to retain upper middle - class consumers who will occupy the high - end market eventually . The project is to launch new products for the high - end market . Selection I have already considered various design thinking tools like visualisation , brainstorming , mind- mapping and their pros and cons . There are lots of ways but the most appropriate one for this challenge is Learning launch . Briefly speaking , the tool of leaning launch revolves around the fact that a business plan may not be the immediate reaction to any idea . In reference to the video lecture by Michael Ebert , business plan is a traditional approach where we tend to assume financials projections like returns based on our judgement . But in the end , they ’re just guesses . And we end up tweaking them until we hit the rate . Instead , going for an experiment and testing a hypothesis is an assertion . Application The experiments done were fast and cheap . I made a hypothesis : Launching new products for the high - end market will help to retain the upper middle - class consumers . A group of persons in form of the upper middle - class had this specific problem in form of a need for products that solve their high - end needs . The learning launch of the new product we did surveys to find out these needs by quickly engaging with the customers and testing our assumptions . After the process , we applied the selected tool of learning launch in the following two ways that meets the need better than current :
1 . A Fabric wash market with immense potential due to the benefits that the soap melts
less in water , had better stability and thus longer duration i.e. improvising the quality .
2 . Instead of door - to - door selling , using channels like online platforms , retail stores and
supermarkets where the upper middle - class comes to shop .
Insight By applying the Learning launch tool , we looked at the market with a completely different paradigm . We looked from different perspectives and took the company to a higher level because after the tests , data confirmed it . It was an important step before launching a whole range of products and changing the company ’s products portfolio . This is what the customers want , we as a company can do it and the economics can sustain it due to the need in market place . This creates the WOW zone . Approach
I had considered all the advantages and disadvantages of leveraging the several design thinking tools for this challenge . Learning launch is the most appropriate tool . It gave insights on the basis of these two launches . All future launches will reflect these insights . If we have to select an alternate tool , the second choice would be mind - mapping . I ’d lay out the data for everybody to see and ask them to leave notes individually for any learning that they believe should be incorporated . Clusters would be formed and insights would be generated .
| EMAIL:
ID_NUM:
NAME_STUDENT: Rashid Kt
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: My Submission for completion of design Thinking for Innovation by University of Virginia on Coursera .
- Rashid Kt
Challenge I am a member of a company with a product range from cosmetics , soaps , detergents , soda ash and so on . The company has positioned itself as a niche in the low - end detergent and soap market . However , now the challenge is to retain upper middle - class consumers who will occupy the high - end market eventually . The project is to launch new products for the high - end market . Selection I have already considered various design thinking tools like visualisation , brainstorming , mind- mapping and their pros and cons . There are lots of ways but the most appropriate one for this challenge is Learning launch . Briefly speaking , the tool of leaning launch revolves around the fact that a business plan may not be the immediate reaction to any idea . In reference to the video lecture by Michael Ebert , business plan is a traditional approach where we tend to assume financials projections like returns based on our judgement . But in the end , they ’re just guesses . And we end up tweaking them until we hit the rate . Instead , going for an experiment and testing a hypothesis is an assertion . Application The experiments done were fast and cheap . I made a hypothesis : Launching new products for the high - end market will help to retain the upper middle - class consumers . A group of persons in form of the upper middle - class had this specific problem in form of a need for products that solve their high - end needs . The learning launch of the new product we did surveys to find out these needs by quickly engaging with the customers and testing our assumptions . After the process , we applied the selected tool of learning launch in the following two ways that meets the need better than current :
1 . A Fabric wash market with immense potential due to the benefits that the soap melts
less in water , had better stability and thus longer duration i.e. improvising the quality .
2 . Instead of door - to - door selling , using channels like online platforms , retail stores and
supermarkets where the upper middle - class comes to shop .
Insight By applying the Learning launch tool , we looked at the market with a completely different paradigm . We looked from different perspectives and took the company to a higher level because after the tests , data confirmed it . It was an important step before launching a whole range of products and changing the company ’s products portfolio . This is what the customers want , we as a company can do it and the economics can sustain it due to the need in market place . This creates the WOW zone . Approach
I had considered all the advantages and disadvantages of leveraging the several design thinking tools for this challenge . Learning launch is the most appropriate tool . It gave insights on the basis of these two launches . All future launches will reflect these insights . If we have to select an alternate tool , the second choice would be mind - mapping . I ’d lay out the data for everybody to see and ask them to leave notes individually for any learning that they believe should be incorporated . Clusters would be formed and insights would be generated .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Rashid Kt"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 7271 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Challenge & Selection-
The tool I used was the tool of Visualization to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non - citizens . I have used the technique of
using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
Application
To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials ,
marketing materials , GAO or other auditing reports . If materials are not available , then I conduct
informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative .
I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to reinforce
the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The
template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the
Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual ,
either based on a high - level process flow with swim lanes for different stakeholders , or another format .
Next , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic
that they can write on directly , or use sticky notes to make comments . I give them two - three
questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would
you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key
insights do you have about the relationships between the entities in your problem space ? I give
them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each
group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then
additional insights that come from the group discussion on an additional copy of the graphic . After
the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight & Approach-
I have learned that from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows
them to share their perspectives and develop insights into potential root causes of their problems .
While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem
space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Challenge & Selection-
The tool I used was the tool of Visualization to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non - citizens . I have used the technique of
using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
Application
To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials ,
marketing materials , GAO or other auditing reports . If materials are not available , then I conduct
informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative .
I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to reinforce
the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The
template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the
Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual ,
either based on a high - level process flow with swim lanes for different stakeholders , or another format .
Next , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic
that they can write on directly , or use sticky notes to make comments . I give them two - three
questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would
you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key
insights do you have about the relationships between the entities in your problem space ? I give
them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each
group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then
additional insights that come from the group discussion on an additional copy of the graphic . After
the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight & Approach-
I have learned that from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows
them to share their perspectives and develop insights into potential root causes of their problems .
While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem
space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16017 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping
Challenge
I am a student who currently pursuing mechanical engineering . My daily routine is not always same . I am not the master of my mind . Because of that I am always inefficient in whatever work I do . In order to change this behaviour , I read some books . Then I had applied things that I learned from those books . It changed me somewhat but sooner I was back again and trapped myself in the same inefficient situation . I love to do lot of things but I do n’t have time to do those things . Or else even though I have passion towards certain things I gradually start disconnecting from those things . The challenge is to find why I am deviating from things that I love as well as the reason for being inefficient .
Selection
I choose mind mapping . Mind mapping is a design tool to find patterns and themes in a given problem . I need to find what that stop me from doing what I love . That ’s why I choose mind mapping .
Application
First of all , I found my daily routine by writing all the things that I did on that particular day before I went to sleep . After I had did this thing for two weeks , I wrote a flexible schedule in order to prevent deviation . I started to follow that schedule . I predicted that one day I would deviate . And my prediction was right . Within a week I started to deviate . I simply noted down the following things . 1 ) what I had done before I deviated . 2 ) what I should had actually done if I were not deviate . 3 ) what I had done after I deviated . 4 ) why and where was the desire to deviate came from . Then I created a mind map with the data I had collected from the aforementioned points .
Insight
By applying the mind mapping tool , I found out the reason and cause for my aforementioned behaviour . I linked action with cause . By linking from action to cause with an arrow head towards cause . By the result of this I got a clear picture of what was happening . I found out a pattern that commonly present in most case .
Approach
Now I know the cause for my problem . In most of the case the cause was same . With the result of this now I have a new schedule that prevent me from falling into the same trap that I found . To keep me in progress now I have morning reading time as well as evening . I also have few pledges as well as play time in order to feel less difficulty to follow . I have also added social networking time in my schedule to keep track of my mobile using time . So , it is more flexible than the previous one . I also have feedback timing to improve my schedule over the period of time .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping
Challenge
I am a student who currently pursuing mechanical engineering . My daily routine is not always same . I am not the master of my mind . Because of that I am always inefficient in whatever work I do . In order to change this behaviour , I read some books . Then I had applied things that I learned from those books . It changed me somewhat but sooner I was back again and trapped myself in the same inefficient situation . I love to do lot of things but I do n’t have time to do those things . Or else even though I have passion towards certain things I gradually start disconnecting from those things . The challenge is to find why I am deviating from things that I love as well as the reason for being inefficient .
Selection
I choose mind mapping . Mind mapping is a design tool to find patterns and themes in a given problem . I need to find what that stop me from doing what I love . That ’s why I choose mind mapping .
Application
First of all , I found my daily routine by writing all the things that I did on that particular day before I went to sleep . After I had did this thing for two weeks , I wrote a flexible schedule in order to prevent deviation . I started to follow that schedule . I predicted that one day I would deviate . And my prediction was right . Within a week I started to deviate . I simply noted down the following things . 1 ) what I had done before I deviated . 2 ) what I should had actually done if I were not deviate . 3 ) what I had done after I deviated . 4 ) why and where was the desire to deviate came from . Then I created a mind map with the data I had collected from the aforementioned points .
Insight
By applying the mind mapping tool , I found out the reason and cause for my aforementioned behaviour . I linked action with cause . By linking from action to cause with an arrow head towards cause . By the result of this I got a clear picture of what was happening . I found out a pattern that commonly present in most case .
Approach
Now I know the cause for my problem . In most of the case the cause was same . With the result of this now I have a new schedule that prevent me from falling into the same trap that I found . To keep me in progress now I have morning reading time as well as evening . I also have few pledges as well as play time in order to feel less difficulty to follow . I have also added social networking time in my schedule to keep track of my mobile using time . So , it is more flexible than the previous one . I also have feedback timing to improve my schedule over the period of time .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12331 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Re - creating socializing skills
By someone that probably has a mental disorder
Note : I really need this certificate ASAP . That ’s why I 'm making this about my life 's personal struggle .
Challenge I ca n’t remember the last time I hung out with a real friend . I remember being very excited after I graduated middle school and commenced high school at a completely different institution , because I believed it would open new doors at meeting new people , making friends and maybe , just maybe , I would get to love someone . To have someone to spend time with , have fun , talk sincerely , and overall , to have someone that cares about me . It turned out to be quite the opposite . Now I ’m almost halfway through my professional career at the university , and since then it ’s been dark times . Times of loneliness and negative emotions . Covid has n’t helped , of course . Because of it , currently my days feel like a physical isolation from other people . Kinda like being in a one - man high security prison . At the very beginning of the pandemic , I somehow managed to get involved in a loving relationship , but due to my poor socializing skills I believe she got bored and made the decision to ghost me . That annihilated me . But I do n’t hate her , neither do I blame her . I truly wish her the best . It may have been a very brief relationship , but one that was very valuable to my spirit . So ... yeah … I really need to learn how to be a part of society . To be seen as an interesting individual worth hanging out with , to learn the necessary skills to maintain a friendship and , eventually , learn to love someone . For me and a life worth living and remembering .
Selection I guess Learning Launch is the most viable tool for my case , because it consists of small tests or interactions that will slowly develop my socializing methods . Also because the process will generate deep , personal and psychotherapeutic questions that may help me understand the reason I am the way I am .
Application Of course , I would love to test my methods at school , but there is no face - to - face school due to Covid . So , I needed a different approach . I like riding bicycles , but only practice it as a loner . Recently I heard about a particular cycling group that gathers near of where I live . I decided to join them and test my new socializing methods , which consists of positivity , eye contact , silence and listening , fellowship , sharing and respecting , demonstrating curiosity and , obviously , a happy face . * Note : I 'm very introverted , and demonstrating most of these things has been a real struggle of mine . Learning Launch turned out to be the right tool . These small tests allowed me to quickly identify deficiencies or mistakes in my behaviour , and quickly make changes to it .
Insight Learning Launch was pretty effective . These small tests allowed me to quickly identify deficiencies or mistakes in my behaviour , and quickly make changes to it . But the main lesson came from someone I previously knew . A classmate from a long time ago
( childhood times ) attended the event , and he provided me with very valuable feedback about my past behaviour and my new current behaviour . The problem : primarily my face . He told me back in the day I seemed angry all the time ; I seemed to hate everything and everyone . This was really no surprise . The physical features of my face gave that impression , but that was my natural face , and making a happy face was against my nature . It physically hurts if I make it for an extended time . And of course , my introverted qualities made this aggressive appearance more believable ; like I truly dislike people , when it was really the opposite . I like being around people . So , now that I was aware of my key problem and confirmed the approach I should take , it ’s time to train myself .
Approach What would I do differently next time ? Mostly nothing . Just small details . Because overall , it was a quite successful experiment . I ca n’t really say I made friends , but I coexisted with new people that seem to be comfortable being near me . And that is big progress in my project . I will continue attending these events , and I 'm hoping regular school will begin soon . It 's what this project is mainly intended for , and that 's why this is n’t a definitive method , because I might need to tweak it a bit in future testing . I also need to train the muscles of my face so I do n't make the angry one , because it still hurts .
Reading this in its completion seems like a comedy . Maybe it is .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Re - creating socializing skills
By someone that probably has a mental disorder
Note : I really need this certificate ASAP . That ’s why I 'm making this about my life 's personal struggle .
Challenge I ca n’t remember the last time I hung out with a real friend . I remember being very excited after I graduated middle school and commenced high school at a completely different institution , because I believed it would open new doors at meeting new people , making friends and maybe , just maybe , I would get to love someone . To have someone to spend time with , have fun , talk sincerely , and overall , to have someone that cares about me . It turned out to be quite the opposite . Now I ’m almost halfway through my professional career at the university , and since then it ’s been dark times . Times of loneliness and negative emotions . Covid has n’t helped , of course . Because of it , currently my days feel like a physical isolation from other people . Kinda like being in a one - man high security prison . At the very beginning of the pandemic , I somehow managed to get involved in a loving relationship , but due to my poor socializing skills I believe she got bored and made the decision to ghost me . That annihilated me . But I do n’t hate her , neither do I blame her . I truly wish her the best . It may have been a very brief relationship , but one that was very valuable to my spirit . So ... yeah … I really need to learn how to be a part of society . To be seen as an interesting individual worth hanging out with , to learn the necessary skills to maintain a friendship and , eventually , learn to love someone . For me and a life worth living and remembering .
Selection I guess Learning Launch is the most viable tool for my case , because it consists of small tests or interactions that will slowly develop my socializing methods . Also because the process will generate deep , personal and psychotherapeutic questions that may help me understand the reason I am the way I am .
Application Of course , I would love to test my methods at school , but there is no face - to - face school due to Covid . So , I needed a different approach . I like riding bicycles , but only practice it as a loner . Recently I heard about a particular cycling group that gathers near of where I live . I decided to join them and test my new socializing methods , which consists of positivity , eye contact , silence and listening , fellowship , sharing and respecting , demonstrating curiosity and , obviously , a happy face . * Note : I 'm very introverted , and demonstrating most of these things has been a real struggle of mine . Learning Launch turned out to be the right tool . These small tests allowed me to quickly identify deficiencies or mistakes in my behaviour , and quickly make changes to it .
Insight Learning Launch was pretty effective . These small tests allowed me to quickly identify deficiencies or mistakes in my behaviour , and quickly make changes to it . But the main lesson came from someone I previously knew . A classmate from a long time ago
( childhood times ) attended the event , and he provided me with very valuable feedback about my past behaviour and my new current behaviour . The problem : primarily my face . He told me back in the day I seemed angry all the time ; I seemed to hate everything and everyone . This was really no surprise . The physical features of my face gave that impression , but that was my natural face , and making a happy face was against my nature . It physically hurts if I make it for an extended time . And of course , my introverted qualities made this aggressive appearance more believable ; like I truly dislike people , when it was really the opposite . I like being around people . So , now that I was aware of my key problem and confirmed the approach I should take , it ’s time to train myself .
Approach What would I do differently next time ? Mostly nothing . Just small details . Because overall , it was a quite successful experiment . I ca n’t really say I made friends , but I coexisted with new people that seem to be comfortable being near me . And that is big progress in my project . I will continue attending these events , and I 'm hoping regular school will begin soon . It 's what this project is mainly intended for , and that 's why this is n’t a definitive method , because I might need to tweak it a bit in future testing . I also need to train the muscles of my face so I do n't make the angry one , because it still hurts .
Reading this in its completion seems like a comedy . Maybe it is .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11934 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Learning Launch
By Joe Ferrara
Challenge
As a member of a team who manage a large portfolio of critical IT projects for a big national company , I ’m invited regularly to collect the needs from my clients , launch and manage new projects , and especially to meet the deadlines , the budget and requirements . It ’s such as successive challenges I faced in my business life , especially when client ’s requirements and needs changes continuously . This is the reason why I was always wondering the following : When I have a challenge , how do I approach it ? In reality , even in our personal life , we face many problems and we go through different challenges every day . We solve most of them every day too . The most important thing I learned from this “ Design Thinking ” course is that we should resist the temptation to jump directly to a solution and that the value is in realizing that we can create something that can help people make their lives easier .
Selection
There are several tools and techniques of understanding the needs of a user , client or a customer , but in my point of view , Learning Launch is the most effective way . To rephrase “ Learning Launch ” , it is a manner of creating a minimum viable product that let customers or users test their key assumptions and get an answer to the big question “ What if ? ” . The point is to start creating a minimum and test it , then we quickly get more feedbacks and clearer ideas that led us to a prototype . We could also iterate this operation as much as we need until we get sufficient prototypes , and finally choose the appropriate prototype for our project or product .
Application
In one of our first learning launch application , I focused on providing an online platform to our users . This platform was technically complex as it exchanges many encrypted informations with a couple of high secured systems , using different communication protocols . We were facing another major constraint when client changes some of their needs every time . We did n’t have any other choice , but adapting our work and processes to be more agile . After organizing an agile workshop and training to all staff members , we started being more flexible and soft after receiving any change request from the client . After testing every milestone of the deliverable , we conducted interviews with users to understand their experiences and to find out if this new prototype meets their expectations with a priority to ensure that users could use the platform easily .
Insight
By applying this learning tool , we designed and tested our solutions / product following the agile methodology . Through the learning process we got to improve our online platform to meet client ’s expectation even if it was changed a lot of times all along the project phase . It ’s through this process we realized which version of platform that users were more comfortable with . We also realized how agile approach can improve our processes . From now on , all team members and stakeholders welcomed any new requirement ’s change and accepted to review the task ’s priorities according to the new change of needs .
Approach
Therefore , I ’m convinced that the Learning Launch is the ideal and appropriate tool four our kind of IT businesses . Since I already experienced this experience in my professional path , I would recommend this approach in the future in case of similar activities and/or circumstances .
| EMAIL:
ID_NUM:
NAME_STUDENT: Joe Ferrara
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Learning Launch
By Joe Ferrara
Challenge
As a member of a team who manage a large portfolio of critical IT projects for a big national company , I ’m invited regularly to collect the needs from my clients , launch and manage new projects , and especially to meet the deadlines , the budget and requirements . It ’s such as successive challenges I faced in my business life , especially when client ’s requirements and needs changes continuously . This is the reason why I was always wondering the following : When I have a challenge , how do I approach it ? In reality , even in our personal life , we face many problems and we go through different challenges every day . We solve most of them every day too . The most important thing I learned from this “ Design Thinking ” course is that we should resist the temptation to jump directly to a solution and that the value is in realizing that we can create something that can help people make their lives easier .
Selection
There are several tools and techniques of understanding the needs of a user , client or a customer , but in my point of view , Learning Launch is the most effective way . To rephrase “ Learning Launch ” , it is a manner of creating a minimum viable product that let customers or users test their key assumptions and get an answer to the big question “ What if ? ” . The point is to start creating a minimum and test it , then we quickly get more feedbacks and clearer ideas that led us to a prototype . We could also iterate this operation as much as we need until we get sufficient prototypes , and finally choose the appropriate prototype for our project or product .
Application
In one of our first learning launch application , I focused on providing an online platform to our users . This platform was technically complex as it exchanges many encrypted informations with a couple of high secured systems , using different communication protocols . We were facing another major constraint when client changes some of their needs every time . We did n’t have any other choice , but adapting our work and processes to be more agile . After organizing an agile workshop and training to all staff members , we started being more flexible and soft after receiving any change request from the client . After testing every milestone of the deliverable , we conducted interviews with users to understand their experiences and to find out if this new prototype meets their expectations with a priority to ensure that users could use the platform easily .
Insight
By applying this learning tool , we designed and tested our solutions / product following the agile methodology . Through the learning process we got to improve our online platform to meet client ’s expectation even if it was changed a lot of times all along the project phase . It ’s through this process we realized which version of platform that users were more comfortable with . We also realized how agile approach can improve our processes . From now on , all team members and stakeholders welcomed any new requirement ’s change and accepted to review the task ’s priorities according to the new change of needs .
Approach
Therefore , I ’m convinced that the Learning Launch is the ideal and appropriate tool four our kind of IT businesses . Since I already experienced this experience in my professional path , I would recommend this approach in the future in case of similar activities and/or circumstances .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Joe Ferrara"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 3249 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 1 . Challenge : Describe your challenge , including all relevant information .
MAIN TOPIC .
From being a cost to the company , to becoming a solid and profitable business unit .
• VISUALIZATION
At present I am working for a transnational company , in the management and control area , since I entered the company I realized the great business opportunity that my work area represents , it reduces the risk of losing money in The negotiations carried out by the company , we monitor and safeguard the contracts that the company operates , unfortunately our work is very exhausting due to the lack of innovation and systems that can help and facilitate the control and management of international logistics contracts , today in the world Disruption is a very popular word , and it plays an important role in the implementation of technology at any business scale , the great challenge that it represents , the change in cost , to a solid and profitable business unit , part of change culture and thinking from conservative to innovative .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and
why you selected it for your challenge -- including any appropriate video lecture references ) .
We are a business unit with a conservative culture that seeks to innovate in the management and control of international logistics contrasts , the visualization of the transition from representing a cost for the company to being a solid and profitable business unit , is what will shape our path , to success , this will create the main bases of the actions to be taken to carry out a change of culture .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what
you did and how the tool was applied effectively or ineffectively ) .
I held a conference with my work team , to look for the strongest points of our work and how to market it , which resulted in a great initiative by the group to make a change as soon as possible , we detected 4 important areas of services that we can lend .
• ECONOMY OF SCALE .
• CONTRACT AUDIT .
• OPERATIONAL ANALYSIS .
• IMPLEMENTATION OF THE PROCESS .
With these 4 points , my team found a strong opportunity in the development of computer tools , which allows us to eliminate all manual processes , and create free time for the attention of companies with the same problem , to minimize their losses .
4 . Insight : Describe the insight you gained from applying the tool you selected to your
challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
Applying the visualization tool , many skeptical people emerged about the services that we could market in our area of work , which led us to better direct our business vision and find the key services to start our business unit .
5 . Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why .
The other tool that we could use to carry out the vision is an idea map that will help us to visualize the current process and where we want to go in a period of time , this individually in the team , so that the opinions of a team member affect the analysis of the group in general , collect these ideas and consolidate them in a mental map , after that , hold a dynamic meeting of why each of the processes to automate and the services to be marketed may not work .
This analysis has given us a vision of how we can transform our conservative work area into a business unit that innovates and creates solid and attractive businesses for our company .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1 . Challenge : Describe your challenge , including all relevant information .
MAIN TOPIC .
From being a cost to the company , to becoming a solid and profitable business unit .
• VISUALIZATION
At present I am working for a transnational company , in the management and control area , since I entered the company I realized the great business opportunity that my work area represents , it reduces the risk of losing money in The negotiations carried out by the company , we monitor and safeguard the contracts that the company operates , unfortunately our work is very exhausting due to the lack of innovation and systems that can help and facilitate the control and management of international logistics contracts , today in the world Disruption is a very popular word , and it plays an important role in the implementation of technology at any business scale , the great challenge that it represents , the change in cost , to a solid and profitable business unit , part of change culture and thinking from conservative to innovative .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and
why you selected it for your challenge -- including any appropriate video lecture references ) .
We are a business unit with a conservative culture that seeks to innovate in the management and control of international logistics contrasts , the visualization of the transition from representing a cost for the company to being a solid and profitable business unit , is what will shape our path , to success , this will create the main bases of the actions to be taken to carry out a change of culture .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what
you did and how the tool was applied effectively or ineffectively ) .
I held a conference with my work team , to look for the strongest points of our work and how to market it , which resulted in a great initiative by the group to make a change as soon as possible , we detected 4 important areas of services that we can lend .
• ECONOMY OF SCALE .
• CONTRACT AUDIT .
• OPERATIONAL ANALYSIS .
• IMPLEMENTATION OF THE PROCESS .
With these 4 points , my team found a strong opportunity in the development of computer tools , which allows us to eliminate all manual processes , and create free time for the attention of companies with the same problem , to minimize their losses .
4 . Insight : Describe the insight you gained from applying the tool you selected to your
challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
Applying the visualization tool , many skeptical people emerged about the services that we could market in our area of work , which led us to better direct our business vision and find the key services to start our business unit .
5 . Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why .
The other tool that we could use to carry out the vision is an idea map that will help us to visualize the current process and where we want to go in a period of time , this individually in the team , so that the opinions of a team member affect the analysis of the group in general , collect these ideas and consolidate them in a mental map , after that , hold a dynamic meeting of why each of the processes to automate and the services to be marketed may not work .
This analysis has given us a vision of how we can transform our conservative work area into a business unit that innovates and creates solid and attractive businesses for our company .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20987 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Improve the Quality of Departments ’ Activities
Challenge
Our Oil & Gas department ’s challenge is to improve the quality of workflow ( activities ) within the department in order to ensure business continuity with high standards works and approach . We will focus on trying to uncover what our team members , as well as key stakeholders , consider to be ineffective or problematic with regard to the workflow .
Selection
Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool .
Application
The team focused on the structure / execution of the department tasks . This tested our assumption that the structure and execution were the main causes of our workflow challenge . Following , we went through several brainstorming workshops to structure our tasks and processes in a more agile way . The surveys included questions about our new , proposed process , understanding the process and the prioritization of tasks , and feelings about the change .
Insight
By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Moving forward , our team will review this insight and incorporate it into future launch designs . The ongoing incorporation of insight is particularly important at this stage , as launches come before a full rollout in the design thinking timeline .
Approach
As previously mentioned , our team needs to review the insight gained from our first two launches and incorporate this insight into future launch designs . Upcoming launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Improve the Quality of Departments ’ Activities
Challenge
Our Oil & Gas department ’s challenge is to improve the quality of workflow ( activities ) within the department in order to ensure business continuity with high standards works and approach . We will focus on trying to uncover what our team members , as well as key stakeholders , consider to be ineffective or problematic with regard to the workflow .
Selection
Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool .
Application
The team focused on the structure / execution of the department tasks . This tested our assumption that the structure and execution were the main causes of our workflow challenge . Following , we went through several brainstorming workshops to structure our tasks and processes in a more agile way . The surveys included questions about our new , proposed process , understanding the process and the prioritization of tasks , and feelings about the change .
Insight
By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Moving forward , our team will review this insight and incorporate it into future launch designs . The ongoing incorporation of insight is particularly important at this stage , as launches come before a full rollout in the design thinking timeline .
Approach
As previously mentioned , our team needs to review the insight gained from our first two launches and incorporate this insight into future launch designs . Upcoming launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12979 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch Tool - A personal reflection
Challenge : The year of uncertainty , this is exactly how the year 2020 turned out . While the countries went into lockdown , so did the opportunities of many individuals . Over time , one of the platforms I utilize the most turned into a space where people shared their struggles to find job opportunities .
These challenges of individuals became a challenge of mine and my partner ’s to determine how can accessible career support be provided to all globally . This was a big challenge and still is .
Selection : This context and situation led us to explore areas where we can collaborate and innovate to build a support system for all . We selected the technique of Learning Launch as one of the fundamental tools to create testing environments and gather feedback about our idea and plan which we generated through the design process . Learning launch got translated into a pilot initiative for us through social media launch of our initiative to gather pro - bono consultants to deliver the services and also enable people to apply for our services .
Application : We divided the application phase into two areas . The first phase was determining the recruitment process of pro - bono consultants who will help us determine and feedback our initiative before we open our services to all . The second phase was onboarding a maximum of 25 individuals interested in our services as a part of the pilot phase . This pilot phase helped us determine the delivery capabilities of our team , the duration of delivery per individual , content feedback , financial aspects , our organic reach through social media , and the interest of our service within the market .
Insight : While we completed our pilot phase , the key insights we gather were the following :
- Our onboarding processes are very manual which increases the initial workload of assigning an individual to our consultant and further on the process between them to establish a common time to set up a call based on their timezones .
- Automation of processes such as introduction email on sign - up would help us to reduce losing the interest of an individual .
- The need to create stronger recruitment processes that can enable us to keep our volunteering workforce in capacity considering we can not ask for
dedicated commitment from the consultants considering the volunteering nature .
- We had no long - term plan or strategy for the organization to scale and the need to have someone managing long - term strategy .
- Need for creating a long - lasting community to keep engaging everyone on a longer term .
Approach : In conclusion , next time I would add an additional layer to testing before going to the market . We missed the aspect of prototyping and testing the product within the team and decided to hit the ground running without it . I am really glad that I was able to learn about these processes and implement them to learn a lot and grow my NGO .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch Tool - A personal reflection
Challenge : The year of uncertainty , this is exactly how the year 2020 turned out . While the countries went into lockdown , so did the opportunities of many individuals . Over time , one of the platforms I utilize the most turned into a space where people shared their struggles to find job opportunities .
These challenges of individuals became a challenge of mine and my partner ’s to determine how can accessible career support be provided to all globally . This was a big challenge and still is .
Selection : This context and situation led us to explore areas where we can collaborate and innovate to build a support system for all . We selected the technique of Learning Launch as one of the fundamental tools to create testing environments and gather feedback about our idea and plan which we generated through the design process . Learning launch got translated into a pilot initiative for us through social media launch of our initiative to gather pro - bono consultants to deliver the services and also enable people to apply for our services .
Application : We divided the application phase into two areas . The first phase was determining the recruitment process of pro - bono consultants who will help us determine and feedback our initiative before we open our services to all . The second phase was onboarding a maximum of 25 individuals interested in our services as a part of the pilot phase . This pilot phase helped us determine the delivery capabilities of our team , the duration of delivery per individual , content feedback , financial aspects , our organic reach through social media , and the interest of our service within the market .
Insight : While we completed our pilot phase , the key insights we gather were the following :
- Our onboarding processes are very manual which increases the initial workload of assigning an individual to our consultant and further on the process between them to establish a common time to set up a call based on their timezones .
- Automation of processes such as introduction email on sign - up would help us to reduce losing the interest of an individual .
- The need to create stronger recruitment processes that can enable us to keep our volunteering workforce in capacity considering we can not ask for
dedicated commitment from the consultants considering the volunteering nature .
- We had no long - term plan or strategy for the organization to scale and the need to have someone managing long - term strategy .
- Need for creating a long - lasting community to keep engaging everyone on a longer term .
Approach : In conclusion , next time I would add an additional layer to testing before going to the market . We missed the aspect of prototyping and testing the product within the team and decided to hit the ground running without it . I am really glad that I was able to learn about these processes and implement them to learn a lot and grow my NGO .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10420 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | VISUALIZATION TOOL
CHALLENGE To introduce myself I would like to explain how challenging my situation is . I am working as a Digital Marketing Manager in an international Beauty Company . My career has always being linked to luxury brands and this is a fact that perfectly describe how stable but slow my work is .
I started in my position 3 years ago , when in my team was just a 9 - people team in charge of every brand in my division . Nowadays we are more than 20 in our team and we ’ve been developing very well in some digital verticals such as media , CRM , and online retail .
As a Digital Marketing Manager I am in charge of developing Digital Marketing campaigns , but also to ensure the correct brand deployment in every single digital aspect . This is something me and my coworkers are no longer able to do since digital is now a reality and not a future idea . For this reason my company has taken a serious plan to develop every employee digitally to empower them to be able to play their job whether in offline and online .
As I am one of the oldest and more communicative workers in my division I have been assigned the rol of “ Digital Advocater ” and I will be in charge of expanding my digital knowledge through my “ offline colleagues ” and also to stablish new workflows to help the teams achieve their goals successfully .
SELECTION The teams have always used visualization to depict concepts , as we are part of a big Marketing company , but they have never faced the challenge to depict a “ Workflow ” or to visually try to communicate and idea .
Videos , images and songs are part of their routine but they are unable to use them in their project scoping . They find really hard to choose and image or an icon to represent an abstract concept or idea ( Ex . They have been searching for an icon to depict “ stability ” for more than 5 minutes ) .
INSIGHT & APPROACH As a first step it was me who was in charge of explaining the process to the Brand Managers in every single team to let them know the problem their teams are facing , how we should tackle it , and the results to expect in a short - term and in a long - term period .
For this purpose I used a white board and some post - its to identify the structures of every team , the people involved and the current organigrams for every process . This is something very interesting to point , because not every issue is tackled the same way . Product Manager just reviews some work with Brand Marketing Managers when developing some physical asset , but a Brand Marketing Manager ask a Digital Marketing Manger for their review when coming to a digital asset ( Brand Marketing Manager is the N+1 of the Digital Marketing Manager ) .
Once the scope was clear the roll out was tackled directly with every team . The Digital Marketing Manager , Brand Manager , Product Managers , the Interns , Trade Marketing Managers and the Retailing Managers composed those teams .
To depict every workflow we used some A3 whitepapers stappled all over the room and every employee had their own colour pencil and colour post it , so they could insert them in the workflow as they see them currently . After this exercise , we reviewed every single paper for every Workflow and we then had a debate on how this workflow should work and modified it to the ideal one .
After having every “ new stablished workflow ” made in common by every team I reviewed it with all Brand Managers so they could see how their teams already created valid workflows to follow that should lead them to excellence in work whether in offline or online jobs .
With their expertise , we applied some strategic information to this workflows and organigrams such as Career Paths to be taken into account , Visibility issues for every single employee so they have the opportunity to shine , and set them as the new Digital Mantra to follow in ways of working .
This action has been taken just a month ago so the results are quite a few to say the new stablished workflows are a success . But , so far , processes are no longer stopped by a single user in the team , there is much more communication among them and they all know the status of a project , and everyone knows their scope of work and the flexibility they must assume at their own risk .
My main satisfaction is to see everyone involved in the project , feeling proud of how they have taken part of their new reality , moreover taken them into account . Without visualization this could n’t have been developed , we work with so many information , workflows are complex and there are lots of employees so the managers could n’t have been able to remember and gather all this information without images and icons .
This is definitely something we will be working on from now and on , since new services and disciplines will always rise and appear , and visualization will be there for us to depict our abstract ideas and concepts .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: VISUALIZATION TOOL
CHALLENGE To introduce myself I would like to explain how challenging my situation is . I am working as a Digital Marketing Manager in an international Beauty Company . My career has always being linked to luxury brands and this is a fact that perfectly describe how stable but slow my work is .
I started in my position 3 years ago , when in my team was just a 9 - people team in charge of every brand in my division . Nowadays we are more than 20 in our team and we ’ve been developing very well in some digital verticals such as media , CRM , and online retail .
As a Digital Marketing Manager I am in charge of developing Digital Marketing campaigns , but also to ensure the correct brand deployment in every single digital aspect . This is something me and my coworkers are no longer able to do since digital is now a reality and not a future idea . For this reason my company has taken a serious plan to develop every employee digitally to empower them to be able to play their job whether in offline and online .
As I am one of the oldest and more communicative workers in my division I have been assigned the rol of “ Digital Advocater ” and I will be in charge of expanding my digital knowledge through my “ offline colleagues ” and also to stablish new workflows to help the teams achieve their goals successfully .
SELECTION The teams have always used visualization to depict concepts , as we are part of a big Marketing company , but they have never faced the challenge to depict a “ Workflow ” or to visually try to communicate and idea .
Videos , images and songs are part of their routine but they are unable to use them in their project scoping . They find really hard to choose and image or an icon to represent an abstract concept or idea ( Ex . They have been searching for an icon to depict “ stability ” for more than 5 minutes ) .
INSIGHT & APPROACH As a first step it was me who was in charge of explaining the process to the Brand Managers in every single team to let them know the problem their teams are facing , how we should tackle it , and the results to expect in a short - term and in a long - term period .
For this purpose I used a white board and some post - its to identify the structures of every team , the people involved and the current organigrams for every process . This is something very interesting to point , because not every issue is tackled the same way . Product Manager just reviews some work with Brand Marketing Managers when developing some physical asset , but a Brand Marketing Manager ask a Digital Marketing Manger for their review when coming to a digital asset ( Brand Marketing Manager is the N+1 of the Digital Marketing Manager ) .
Once the scope was clear the roll out was tackled directly with every team . The Digital Marketing Manager , Brand Manager , Product Managers , the Interns , Trade Marketing Managers and the Retailing Managers composed those teams .
To depict every workflow we used some A3 whitepapers stappled all over the room and every employee had their own colour pencil and colour post it , so they could insert them in the workflow as they see them currently . After this exercise , we reviewed every single paper for every Workflow and we then had a debate on how this workflow should work and modified it to the ideal one .
After having every “ new stablished workflow ” made in common by every team I reviewed it with all Brand Managers so they could see how their teams already created valid workflows to follow that should lead them to excellence in work whether in offline or online jobs .
With their expertise , we applied some strategic information to this workflows and organigrams such as Career Paths to be taken into account , Visibility issues for every single employee so they have the opportunity to shine , and set them as the new Digital Mantra to follow in ways of working .
This action has been taken just a month ago so the results are quite a few to say the new stablished workflows are a success . But , so far , processes are no longer stopped by a single user in the team , there is much more communication among them and they all know the status of a project , and everyone knows their scope of work and the flexibility they must assume at their own risk .
My main satisfaction is to see everyone involved in the project , feeling proud of how they have taken part of their new reality , moreover taken them into account . Without visualization this could n’t have been developed , we work with so many information , workflows are complex and there are lots of employees so the managers could n’t have been able to remember and gather all this information without images and icons .
This is definitely something we will be working on from now and on , since new services and disciplines will always rise and appear , and visualization will be there for us to depict our abstract ideas and concepts .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10736 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking by using Mind Mapping
Mind mapping is one of the best tools for exploring and organizing a concept for which there is a lot of data , both structured and unstructured . I am 22 years old and have just joined the corporate world , so I might not have a lot of corporate or business insights , but can extrapolate what I had learned from my days at the University . Challenge I work at a pharmaceutical company , which manufactures drugs for cancer . Due to the COVID situation , there has been a shift in the work culture . The employee - friendly vibe has turned into a prison inmate scenario . The entire company staff is divided into 3 divisions . Manufacturing , Quality Assurance & R&D. The lunch halls are closed . Alternative eating halls are set up . Chairs are placed with a 1.5 - meter gap between them . While I and probably every employee of the company understands that these are measures taken to tackle the COVID situation , nobody denies that the environment has turned pale , with no interactions , no laughter , no common lunches , and ultimately decreasing the working interest . Selecting Mind Mapping Mind mapping , as I have stated is what I believe to be a great asset for anyone in a thinking process , and more so important when trying to innovate to solve problems . It can bring together abstract data points , key parameters that seem to be separate , into one umbrella of the problem , that is aimed to be solved . It does not require an artistic skillset , but a simple understanding of how the elements connect to one other entity . One recent concept that I came across is the concept of bidirectional linking . The app called Roam Research popularized it recently and I have become a fan ever since . I believe that mind mapping can take a concept from that , which is , if three entities A , B , C are present , and A is connected to C and B is connected to C , navigating from either of the 3 is possible and the context of all three is mentioned in all the three of them . This might seem abstract but will help to broaden the repertoire of employee experiences . Application The HR was tasked with this monumental task of identifying and improving the work culture of the employees during the COVID times . The situation is was complicated by the fact that the HRs work from home . Thus a novel method of getting into the shoes of the employees was needed . The HR recruited 5 personnel from the Manufacturing , 5 from Quality Assurance , and 5 from the R&D as made them as TFHR , which stands for Temporary Field Human Resources . These TFHRs have an additional role . They monitor the daily life of their department in the company . Note points of interest , the avenues of boredom and neglect . They also talk to their peers and collect their experiences . The data that was collected was sent to the HR personnel in - charge of the departments . They consolidate the information into nodes of a mind map , keeping the work environment as its parent node . Every department gets a sub - parent node and each division inside the department gets itself a sub - sub - parent node , with the employee feedback on the final nodal level . A pattern started to emerge .
The production department employees were experiencing the worst of them all , followed by the Quality Assurance , and then the R&D. The words used to describe the work environment gradually went from OKAY to LONELY from R&D to Production . This is because the production department employees max of 2 people at a time in a facility room . And the only time they get to be with their friends is during the lunch breaks and snack breaks . The condition of interaction improved gradually up to the R&D department . Insight The problem was not with the COVID . It was with how the workplace was organized across the departments . The departments , even though separate , are nothing so for the employees . One data among what was collected from the employees is the list of friends they usually have lunch with . Most of them answered with names from other departments . The mindmap was easily able to connect the dots , by the concept of bidirectional linking . Thus it was evident that to improve the work environment and to improve the situation during COVID times , some radical measures had to be taken . The HR is still in talks about the specifics of what can be implemented , but the following are two of the suggestions in the drawing board Once a week is declared as the sticky note day . A huge pin - it board wall ( movable ) was placed in the lunch area , where employees from one department can write messages in sticky notes to other employees in a particular department ( each department will have its specific wall ) indexed with their name and facility of work . These boards to be moved the consecutive day to the respective departments to be as a message to the other department friends . Even though there are phones and the internet , this idea seemed to bring a sense of joy and suspense to the employees . Plan number two was to play songs at the lunch hall . This eliminated the inmate feel the distantly placed chairs brought to the lunch halls . Songs can be selected by the employees who eat there by a foot pedal that connected to the song selector . Approach I personally believe that mind mapping is the best tool for this type of design thinking case . Next time , I would broaden the ethnographic diversity and also taking into consideration of employee ’s place of stay and marital status and living conditions ( alone or with friends ) . Though this was n’t the NEXT BIG THING to be solved in innovation , it is much more important to the employee ’s well - being , and I am happy to be a part of it . Design thinking can be the difference between an idea forever stuck on the drawing board and it seeing the light of day , however small or big the idea is , the change it brings to the lives of people benefitting from it , is all the satisfaction that is needed .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking by using Mind Mapping
Mind mapping is one of the best tools for exploring and organizing a concept for which there is a lot of data , both structured and unstructured . I am 22 years old and have just joined the corporate world , so I might not have a lot of corporate or business insights , but can extrapolate what I had learned from my days at the University . Challenge I work at a pharmaceutical company , which manufactures drugs for cancer . Due to the COVID situation , there has been a shift in the work culture . The employee - friendly vibe has turned into a prison inmate scenario . The entire company staff is divided into 3 divisions . Manufacturing , Quality Assurance & R&D. The lunch halls are closed . Alternative eating halls are set up . Chairs are placed with a 1.5 - meter gap between them . While I and probably every employee of the company understands that these are measures taken to tackle the COVID situation , nobody denies that the environment has turned pale , with no interactions , no laughter , no common lunches , and ultimately decreasing the working interest . Selecting Mind Mapping Mind mapping , as I have stated is what I believe to be a great asset for anyone in a thinking process , and more so important when trying to innovate to solve problems . It can bring together abstract data points , key parameters that seem to be separate , into one umbrella of the problem , that is aimed to be solved . It does not require an artistic skillset , but a simple understanding of how the elements connect to one other entity . One recent concept that I came across is the concept of bidirectional linking . The app called Roam Research popularized it recently and I have become a fan ever since . I believe that mind mapping can take a concept from that , which is , if three entities A , B , C are present , and A is connected to C and B is connected to C , navigating from either of the 3 is possible and the context of all three is mentioned in all the three of them . This might seem abstract but will help to broaden the repertoire of employee experiences . Application The HR was tasked with this monumental task of identifying and improving the work culture of the employees during the COVID times . The situation is was complicated by the fact that the HRs work from home . Thus a novel method of getting into the shoes of the employees was needed . The HR recruited 5 personnel from the Manufacturing , 5 from Quality Assurance , and 5 from the R&D as made them as TFHR , which stands for Temporary Field Human Resources . These TFHRs have an additional role . They monitor the daily life of their department in the company . Note points of interest , the avenues of boredom and neglect . They also talk to their peers and collect their experiences . The data that was collected was sent to the HR personnel in - charge of the departments . They consolidate the information into nodes of a mind map , keeping the work environment as its parent node . Every department gets a sub - parent node and each division inside the department gets itself a sub - sub - parent node , with the employee feedback on the final nodal level . A pattern started to emerge .
The production department employees were experiencing the worst of them all , followed by the Quality Assurance , and then the R&D. The words used to describe the work environment gradually went from OKAY to LONELY from R&D to Production . This is because the production department employees max of 2 people at a time in a facility room . And the only time they get to be with their friends is during the lunch breaks and snack breaks . The condition of interaction improved gradually up to the R&D department . Insight The problem was not with the COVID . It was with how the workplace was organized across the departments . The departments , even though separate , are nothing so for the employees . One data among what was collected from the employees is the list of friends they usually have lunch with . Most of them answered with names from other departments . The mindmap was easily able to connect the dots , by the concept of bidirectional linking . Thus it was evident that to improve the work environment and to improve the situation during COVID times , some radical measures had to be taken . The HR is still in talks about the specifics of what can be implemented , but the following are two of the suggestions in the drawing board Once a week is declared as the sticky note day . A huge pin - it board wall ( movable ) was placed in the lunch area , where employees from one department can write messages in sticky notes to other employees in a particular department ( each department will have its specific wall ) indexed with their name and facility of work . These boards to be moved the consecutive day to the respective departments to be as a message to the other department friends . Even though there are phones and the internet , this idea seemed to bring a sense of joy and suspense to the employees . Plan number two was to play songs at the lunch hall . This eliminated the inmate feel the distantly placed chairs brought to the lunch halls . Songs can be selected by the employees who eat there by a foot pedal that connected to the song selector . Approach I personally believe that mind mapping is the best tool for this type of design thinking case . Next time , I would broaden the ethnographic diversity and also taking into consideration of employee ’s place of stay and marital status and living conditions ( alone or with friends ) . Though this was n’t the NEXT BIG THING to be solved in innovation , it is much more important to the employee ’s well - being , and I am happy to be a part of it . Design thinking can be the difference between an idea forever stuck on the drawing board and it seeing the light of day , however small or big the idea is , the change it brings to the lives of people benefitting from it , is all the satisfaction that is needed .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17697 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Challenge and selection
The tool I used for this challenge was the visualization technique , the reason that prompted me to choose this among the other tools that were presented to us throughout this important and beneficial course was to achieve empathy in a problematic space . and dark among a diverse cultural and social group of people . I use this tool very often in the university , in the section of psychology and student well - being , which are part of the students of the educational unit who work to think about the mental and social well - being of both students and the teaching , administrative and cleaning staff .
Application
I started this process gradually , creating a graph of diagrams and sketches of the possible root and dominance of the problem . To develop the sketch and diagram chart , I will draw on existing materials to understand philosophy and emotions among adolescents . The existing material can be books offered by the university or others , training materials , personalized tutoring guides , behavior record and causes of non - welfare within the institution . If the tools I need are not at hand , I make a not so scrupulous , rather superficial observation of the members , small informal questions with some questions within my interest that serve as my main points of contact in the initiative . For the situation to be dealt with as well , I will take the concept of " Lori Morgan " . “ In practice we do an extrapolation , inductive reasoning , we think of possibilities not yet seen . It allows us to think non- verbally , visualization is not about drawing , but about visual thinking , something we all do ” . For the activity , I will train groups among the interested parties , each of which will represent a different problem or area of interest . Each group can use sticky notes to make comments and then post them on the board . Besides , I ask them to answer simple questions that will help me to better synthesize the ideas in the graph , such as : What is each problem ? What would you change about the graph so that the problem is represented more accurately ? What key knowledge do you have ? about the relationships between the people who generate the problem ? Then each group leader informs me about their answers . As each group informs me , they give me their work , I write down the common connections of the ideas of each group , the most important and general I put them in red and the rest in different colors according to creativity , after meeting and having a general discussion , I make key points in my notebook . After each meeting , I make a digital diagram as a slide type and then project and analyze them in later sessions .
Insight & Approach
From this work tool and the use that I have given it in this exercise with different people , I have learned that bringing the thoughts we have to an evident way through graphics is a very creative way to represent our ideas and much better to be able to share them in such a way . So that with each contribution , connections can be made and then synthesized and simplified . The chart provides stakeholders with an essential point for discussion that allows them to give their opinions , share their perspectives by broadening and developing knowledge about the possible root causes of their problems . They can also identify the possible variables in the problem situation . It also helps us to identify in which areas we need to obtain information or data to provide the values of the variables that are quantitative , in this case qualitative with other types of information . Something too
important that I leave this course is that the most valuable aspects are the knowledge and the development of learning shared by a community or group of people , next time I would use the visualization activity as a starting point for a series of thinking activities design or perhaps some other explained in this course
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Challenge and selection
The tool I used for this challenge was the visualization technique , the reason that prompted me to choose this among the other tools that were presented to us throughout this important and beneficial course was to achieve empathy in a problematic space . and dark among a diverse cultural and social group of people . I use this tool very often in the university , in the section of psychology and student well - being , which are part of the students of the educational unit who work to think about the mental and social well - being of both students and the teaching , administrative and cleaning staff .
Application
I started this process gradually , creating a graph of diagrams and sketches of the possible root and dominance of the problem . To develop the sketch and diagram chart , I will draw on existing materials to understand philosophy and emotions among adolescents . The existing material can be books offered by the university or others , training materials , personalized tutoring guides , behavior record and causes of non - welfare within the institution . If the tools I need are not at hand , I make a not so scrupulous , rather superficial observation of the members , small informal questions with some questions within my interest that serve as my main points of contact in the initiative . For the situation to be dealt with as well , I will take the concept of " Lori Morgan " . “ In practice we do an extrapolation , inductive reasoning , we think of possibilities not yet seen . It allows us to think non- verbally , visualization is not about drawing , but about visual thinking , something we all do ” . For the activity , I will train groups among the interested parties , each of which will represent a different problem or area of interest . Each group can use sticky notes to make comments and then post them on the board . Besides , I ask them to answer simple questions that will help me to better synthesize the ideas in the graph , such as : What is each problem ? What would you change about the graph so that the problem is represented more accurately ? What key knowledge do you have ? about the relationships between the people who generate the problem ? Then each group leader informs me about their answers . As each group informs me , they give me their work , I write down the common connections of the ideas of each group , the most important and general I put them in red and the rest in different colors according to creativity , after meeting and having a general discussion , I make key points in my notebook . After each meeting , I make a digital diagram as a slide type and then project and analyze them in later sessions .
Insight & Approach
From this work tool and the use that I have given it in this exercise with different people , I have learned that bringing the thoughts we have to an evident way through graphics is a very creative way to represent our ideas and much better to be able to share them in such a way . So that with each contribution , connections can be made and then synthesized and simplified . The chart provides stakeholders with an essential point for discussion that allows them to give their opinions , share their perspectives by broadening and developing knowledge about the possible root causes of their problems . They can also identify the possible variables in the problem situation . It also helps us to identify in which areas we need to obtain information or data to provide the values of the variables that are quantitative , in this case qualitative with other types of information . Something too
important that I leave this course is that the most valuable aspects are the knowledge and the development of learning shared by a community or group of people , next time I would use the visualization activity as a starting point for a series of thinking activities design or perhaps some other explained in this course
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18104 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | VISUALIZATION BEHAVIOURAL CHANGE
1 . Challenge :
I am currently working on a project aiming at energy savings in mall of India applying the models of behavioural economics under a bigger Indian initiative of the Indian Ministry of Environment . In general , it is under the umbrella of the climate change mitigation efforts . The project is not directly entrepreneurial one , but actually beyond the climate action skills and motivation it contributes to building also social and economic skills of children in Government schools . They calculate energy and financial savings , they decide how to spend the saved money and they gain leadership and communication skills .
One of the first steps of the project is a Training of Trainers program for university professors , who are Training a teachers ’ training program and are elaborating the relevant teaching materials and handouts and tools for students . The work in schools with the students is planned as extracurricular work in which teachers establish so called energy teams who after being trained conduct the initiative for energy savings with their classmates , teachers , maintenance personnel and parents from the whole school . The challenge here is how to involve the teachers and students to co - create the tools that they use in their work in order to give them ownership , self - identification and thus strongest commitment to the initiative .
2 . Selection
Because of this they made many changes and other public buildings seems at first glance easy , but it ’s actually tough . And this so because the bills for electricity and heating , as well as for energy efficiency refurbishment are paid by the municipality or government , say , by everybody , not by the single user of the building . But actually these bills depend very much on the way the end - users of the building behave , how they use the building . This gap between the interests and incentives of the one who pays the bill and the one who makes the bill appears to be a kind of a black box . For this reason , as we were convinced already in the fourth and fifth lectures of the first week the stated problem is appropriate to be tackled by design thinking tools .
For me to elaborate this I think this is an appropriate tool of design thinking to implement in this project was the visualization as an opportunity to involve all entities in the project ( professors , teachers , students ) in the co- creation of the tools which are used in the project implementation . All three groups of actors need to develop concepts and messages together with their targeted audiences . As demonstrated in the Good kitchen story of the first week session , was the best session for explaining this tool . Visualization is anyway is the best tool , because all final products need it for better understanding of the measures promoted in the schools and leading to energy savings .
3 . Application :
The very first step which I took is asking the team of university professors to give me each a short list of concepts , objects which they would like to be illustrated in their teachers ’ manuals and students working materials . Of course , I explained to them the reason I am asking them for this and the upcoming steps . I generated a long list of those , such as the Globe , water , frog , river , impact , experiment , temperature , light , flask , hand , car , thermal plant , cloud , sun , greenhouse , electrical bulb , etc .
Then what next ? I met with a graphic designer whom I know and believe is always happy to experiments beyond drawings and computer design , as well as open minded and with positive personality . I explain to her my concept introducing to her in the
simplest possible way the approaches of co - creating and in general the visualization tool as an option in the design thinking for finding creative solutions for complicated problems . The task I am giving to her is to create for us examples of images of the above listed objects using only simple geometrical figures , as well as to propose font and set of colors .
In a workshop setting with the professors we exercise to visualize a much wider list of terms and objects using the same simple geometric figures – triangle , circle , ellipse , line , arrow , square , etc . They take it as a game and it works perfectly . And because professors from different subject matters ( chemistry , biology , geography , physics , pre - school pedagogic ) are curios people and have teaching skills , they immediately grasp the methodology and apply it in their teachers ’ training courses . In this way we get to a co - created educational materials – teachers ’ manual and students ’ handouts .
In their work with the students teachers implement the same technique . The students really like the game of co - creation of visual tools which they use to convince their classmates turn off the lights when they are not in the class room , to air the room for five minutes , opening the window wide or making draft between two windows , instead of keeping the window slightly open all the time , etc .
4 . Insight :
During my attendance of the course I was realizing that in some cases in my professional work I have actually implemented some elements of the design thinking concept , but these were intuitive and not planned and structured exercises I was doing with my stakeholders in the projects . Now and in this particular first attempt to implement thoughtfully and in a planned manner the design thinking approach is really giving me the confidence and self- esteem to use the different tools of design thinking in the appropriate situations in my work .
5 . Approach :
I will use this tool next also for doing the experiment of design thinking already at the stage of my project design and development together with my colleagues and/ or stakeholders . In this case , which I described above I simply realized that I have this opportunity to use the budget for the corporate design of the project and materials multipurpose and add value to this budget line by taking the opportunity to enrich the scale of project results by empowering the motivation and incentives of students to do their “ energy saving job ” while giving them ownership of the product they use ..
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: VISUALIZATION BEHAVIOURAL CHANGE
1 . Challenge :
I am currently working on a project aiming at energy savings in mall of India applying the models of behavioural economics under a bigger Indian initiative of the Indian Ministry of Environment . In general , it is under the umbrella of the climate change mitigation efforts . The project is not directly entrepreneurial one , but actually beyond the climate action skills and motivation it contributes to building also social and economic skills of children in Government schools . They calculate energy and financial savings , they decide how to spend the saved money and they gain leadership and communication skills .
One of the first steps of the project is a Training of Trainers program for university professors , who are Training a teachers ’ training program and are elaborating the relevant teaching materials and handouts and tools for students . The work in schools with the students is planned as extracurricular work in which teachers establish so called energy teams who after being trained conduct the initiative for energy savings with their classmates , teachers , maintenance personnel and parents from the whole school . The challenge here is how to involve the teachers and students to co - create the tools that they use in their work in order to give them ownership , self - identification and thus strongest commitment to the initiative .
2 . Selection
Because of this they made many changes and other public buildings seems at first glance easy , but it ’s actually tough . And this so because the bills for electricity and heating , as well as for energy efficiency refurbishment are paid by the municipality or government , say , by everybody , not by the single user of the building . But actually these bills depend very much on the way the end - users of the building behave , how they use the building . This gap between the interests and incentives of the one who pays the bill and the one who makes the bill appears to be a kind of a black box . For this reason , as we were convinced already in the fourth and fifth lectures of the first week the stated problem is appropriate to be tackled by design thinking tools .
For me to elaborate this I think this is an appropriate tool of design thinking to implement in this project was the visualization as an opportunity to involve all entities in the project ( professors , teachers , students ) in the co- creation of the tools which are used in the project implementation . All three groups of actors need to develop concepts and messages together with their targeted audiences . As demonstrated in the Good kitchen story of the first week session , was the best session for explaining this tool . Visualization is anyway is the best tool , because all final products need it for better understanding of the measures promoted in the schools and leading to energy savings .
3 . Application :
The very first step which I took is asking the team of university professors to give me each a short list of concepts , objects which they would like to be illustrated in their teachers ’ manuals and students working materials . Of course , I explained to them the reason I am asking them for this and the upcoming steps . I generated a long list of those , such as the Globe , water , frog , river , impact , experiment , temperature , light , flask , hand , car , thermal plant , cloud , sun , greenhouse , electrical bulb , etc .
Then what next ? I met with a graphic designer whom I know and believe is always happy to experiments beyond drawings and computer design , as well as open minded and with positive personality . I explain to her my concept introducing to her in the
simplest possible way the approaches of co - creating and in general the visualization tool as an option in the design thinking for finding creative solutions for complicated problems . The task I am giving to her is to create for us examples of images of the above listed objects using only simple geometrical figures , as well as to propose font and set of colors .
In a workshop setting with the professors we exercise to visualize a much wider list of terms and objects using the same simple geometric figures – triangle , circle , ellipse , line , arrow , square , etc . They take it as a game and it works perfectly . And because professors from different subject matters ( chemistry , biology , geography , physics , pre - school pedagogic ) are curios people and have teaching skills , they immediately grasp the methodology and apply it in their teachers ’ training courses . In this way we get to a co - created educational materials – teachers ’ manual and students ’ handouts .
In their work with the students teachers implement the same technique . The students really like the game of co - creation of visual tools which they use to convince their classmates turn off the lights when they are not in the class room , to air the room for five minutes , opening the window wide or making draft between two windows , instead of keeping the window slightly open all the time , etc .
4 . Insight :
During my attendance of the course I was realizing that in some cases in my professional work I have actually implemented some elements of the design thinking concept , but these were intuitive and not planned and structured exercises I was doing with my stakeholders in the projects . Now and in this particular first attempt to implement thoughtfully and in a planned manner the design thinking approach is really giving me the confidence and self- esteem to use the different tools of design thinking in the appropriate situations in my work .
5 . Approach :
I will use this tool next also for doing the experiment of design thinking already at the stage of my project design and development together with my colleagues and/ or stakeholders . In this case , which I described above I simply realized that I have this opportunity to use the budget for the corporate design of the project and materials multipurpose and add value to this budget line by taking the opportunity to enrich the scale of project results by empowering the motivation and incentives of students to do their “ energy saving job ” while giving them ownership of the product they use ..
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14251 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Wall Poster Visualization to define the bigger picture
Challenge A client asked us to help her understand the impact of different mega trends e.g. artificial intelligence , sharing economy , etc . on her business . She is Head of Innovation at a Swiss insurance company mainly focused on car insurances . She felt that her team has brilliant ideas but there was no clear understanding of what they were looking at and how this all comes together . Basically , each and everyone in her team was working on single ideas and missing the bigger picture but she had hard times defining this . Selection Considering the very unstructured briefing discussions and various trends she wanted to look at , we decided to use visualization as the main tool to help the client better see the bigger picture , the connections and draw out all the different discussions within her team during the innovation workshop . In addition , visualization should emphasize the focus on collecting trends , implications and ideas first before jumping into solutions . Application While presenting different trends one by one and letting her team discuss their first thoughts and implications , we had a graphic designer drawing everything on a huge wall paper . We , as consultants , focused on moderating the workshop itself and helping the client ’s team to better understand the different trends from various angles . At the end of this 2 - days workshop , we used more than two hours to walk through the wall paper again and summarize , add and refine what we discussed before to have a finalized outcome from the discussions . Insights The client took this wall paper to hang it up at her office and told us that she is still using it to remind her team and other stakeholders about the complexity of these topics . In addition , she used the wall paper to prioritize and build the bigger picture to give direction for her team . Approach The client mentioned several times that this visualization method was an eye - opener for her team and herself as it only became clear at that point how complex the implications are and how desperately they were missing the bigger picture . In addition , everyone in the company is referring to this wall paper when trying to explain difficult topics to build images in the heads of the audience . For myself , visualization is always a great tool for companies that are losing the bigger picture while working on their day - to - day tasks as it helps to show them how everything hangs together .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Wall Poster Visualization to define the bigger picture
Challenge A client asked us to help her understand the impact of different mega trends e.g. artificial intelligence , sharing economy , etc . on her business . She is Head of Innovation at a Swiss insurance company mainly focused on car insurances . She felt that her team has brilliant ideas but there was no clear understanding of what they were looking at and how this all comes together . Basically , each and everyone in her team was working on single ideas and missing the bigger picture but she had hard times defining this . Selection Considering the very unstructured briefing discussions and various trends she wanted to look at , we decided to use visualization as the main tool to help the client better see the bigger picture , the connections and draw out all the different discussions within her team during the innovation workshop . In addition , visualization should emphasize the focus on collecting trends , implications and ideas first before jumping into solutions . Application While presenting different trends one by one and letting her team discuss their first thoughts and implications , we had a graphic designer drawing everything on a huge wall paper . We , as consultants , focused on moderating the workshop itself and helping the client ’s team to better understand the different trends from various angles . At the end of this 2 - days workshop , we used more than two hours to walk through the wall paper again and summarize , add and refine what we discussed before to have a finalized outcome from the discussions . Insights The client took this wall paper to hang it up at her office and told us that she is still using it to remind her team and other stakeholders about the complexity of these topics . In addition , she used the wall paper to prioritize and build the bigger picture to give direction for her team . Approach The client mentioned several times that this visualization method was an eye - opener for her team and herself as it only became clear at that point how complex the implications are and how desperately they were missing the bigger picture . In addition , everyone in the company is referring to this wall paper when trying to explain difficult topics to build images in the heads of the audience . For myself , visualization is always a great tool for companies that are losing the bigger picture while working on their day - to - day tasks as it helps to show them how everything hangs together .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18643 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | LS Agency - Confidential
Visualization
Challenge
I work for software development projects and I am in the business analyst department thus one of
my key responsibilities have always been requirement communication . My requirement cycles
cover requirements from the client to the development team and the final solution from the
development team to the client . As my organization is into the traditional waterfall methodology ,
we are always required to have a requirement document ( SRS ) sign off before we commence
development .
This has become a major challenge as most of the time the client does not read the SRS and signs
off blindly . We , in the end have to absorb change requests later in the process in order to maintain
good client relationships and achieve more business from the client . When investigated on why
the client does not read through the SRS , it was brought to our attention that the document was too
long with too much text or complex for normal business users . Thus , we needed to find a solution
where the customer understands the solution provided in a simple manner .
Selection
We started visual aids during solution recommendation , the core solutioning team with the
business analyst used diagramming methods such as UML and process diagrams to understand the
requirements and the solution but this is not effective for a client . This was considered too complex
to be explained to our business client as we had to explain each and every notation within the
diagramming . Then we analyzed prototyping methods for visual aids for the customer , we treid
both high fidelity and low fidelity mock ups , we tested with colleagues from different teams who
did not have any prior knowledge about the project . But they seemed to understand the system
better and was even able to provide input to improve the solution further . As we tested only on one
module we understood that high fidelity mock ups utilized more resources and time which was
costly while it produced similar results to low fidelity . Therefore , we selected low fidelity to reduce
the time taken and the number of resources utilized as most waterfall projects do have a strict
deadline and a budget and if this fails it would be a cheaper option to fail with .
LS Agency - Confidential
Application
Initially we got the solution and the business analyst team to start drawing up screens on paper for
the requirements provided . When these were finalized and we had to search for a tool where it can
be best depicted with the flow and added to the document in a formal manner The team started
searching for various tools from the most simplest tool such as MS Paint , MS Word , MS
PowerPoint and online tools such as Balsamiq and Mockflow . Balsamiq was clear winner due to
the simpler screens and the ability to mock a requirement journey .
But as our organization is a Microsoft partner , it was a strategic decision to use Microsoft
PowerPoint . Microsoft PowerPoint can produce wireframes via the wireframe plug in which is not
included in the basic PowerPoint package . Applying all we had on paper was an easy task after the
tool was selected . It already had the basic screen components such as labels , text boxes , containers ,
dropdowns . Etc . We were able to apply everything on paper to the document within a day .
Approach
Even though we covered all the requirements to screens within the document . This did not seem
enough , to achieve validation from the customer . So , we made slides for each functionality
showing the user the mockup flow , for example “ How do we add a user to the system ” . We created
a set of slides where we navigate from the main menu ( 1 slide ) , to add new user information ( 1
screen ) and to view the new user added in the user list ( 1 slide ) .
Making these flows allowed us to cover the requirements provided by the client . And provided us
with a systematic approach to present all the functionality to the client and give them a flavor of
the system to be built .
Another way of sorting this out would have been for us to control navigations by inducing a logic
in the buttons which will mimic the way the system works . Then we would have been able to let
the customer play around the system where we would have also obtained feedback based on
usability .
Insight
We tested the idea using a session with all the users of the system with our slide deck . What was
amazing is the feedback from the client , for example they would request for more fields in a screen
LS Agency - Confidential
or to remove additional fields . They took a step further and printed out our screens from the slides
and tested them with real data . They covered the business process which was an indication that the
system would be a success as we were able to cover all most 95 % of the current manual process
through the system .
There was a difference to our previous approach we were not able to get a sign off on the first
attempt with this approach . The client request for the feedback to be incorporated in to the
document , if the scope allows or that they were willing to go for a change request as they
determined these features as crucial .
The highlight of this scenario is that we were able to identify the changes at an earlier level ,
compared to identifying them later during user acceptance testing . And this approach also built
higher confidence from the client towards the organization . True this would take time , but in the
long run this was a better approach when compared to incorporating changes later in the software
development cycle which would wreck the deadline and cause cost overrun .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: LS Agency - Confidential
Visualization
Challenge
I work for software development projects and I am in the business analyst department thus one of
my key responsibilities have always been requirement communication . My requirement cycles
cover requirements from the client to the development team and the final solution from the
development team to the client . As my organization is into the traditional waterfall methodology ,
we are always required to have a requirement document ( SRS ) sign off before we commence
development .
This has become a major challenge as most of the time the client does not read the SRS and signs
off blindly . We , in the end have to absorb change requests later in the process in order to maintain
good client relationships and achieve more business from the client . When investigated on why
the client does not read through the SRS , it was brought to our attention that the document was too
long with too much text or complex for normal business users . Thus , we needed to find a solution
where the customer understands the solution provided in a simple manner .
Selection
We started visual aids during solution recommendation , the core solutioning team with the
business analyst used diagramming methods such as UML and process diagrams to understand the
requirements and the solution but this is not effective for a client . This was considered too complex
to be explained to our business client as we had to explain each and every notation within the
diagramming . Then we analyzed prototyping methods for visual aids for the customer , we treid
both high fidelity and low fidelity mock ups , we tested with colleagues from different teams who
did not have any prior knowledge about the project . But they seemed to understand the system
better and was even able to provide input to improve the solution further . As we tested only on one
module we understood that high fidelity mock ups utilized more resources and time which was
costly while it produced similar results to low fidelity . Therefore , we selected low fidelity to reduce
the time taken and the number of resources utilized as most waterfall projects do have a strict
deadline and a budget and if this fails it would be a cheaper option to fail with .
LS Agency - Confidential
Application
Initially we got the solution and the business analyst team to start drawing up screens on paper for
the requirements provided . When these were finalized and we had to search for a tool where it can
be best depicted with the flow and added to the document in a formal manner The team started
searching for various tools from the most simplest tool such as MS Paint , MS Word , MS
PowerPoint and online tools such as Balsamiq and Mockflow . Balsamiq was clear winner due to
the simpler screens and the ability to mock a requirement journey .
But as our organization is a Microsoft partner , it was a strategic decision to use Microsoft
PowerPoint . Microsoft PowerPoint can produce wireframes via the wireframe plug in which is not
included in the basic PowerPoint package . Applying all we had on paper was an easy task after the
tool was selected . It already had the basic screen components such as labels , text boxes , containers ,
dropdowns . Etc . We were able to apply everything on paper to the document within a day .
Approach
Even though we covered all the requirements to screens within the document . This did not seem
enough , to achieve validation from the customer . So , we made slides for each functionality
showing the user the mockup flow , for example “ How do we add a user to the system ” . We created
a set of slides where we navigate from the main menu ( 1 slide ) , to add new user information ( 1
screen ) and to view the new user added in the user list ( 1 slide ) .
Making these flows allowed us to cover the requirements provided by the client . And provided us
with a systematic approach to present all the functionality to the client and give them a flavor of
the system to be built .
Another way of sorting this out would have been for us to control navigations by inducing a logic
in the buttons which will mimic the way the system works . Then we would have been able to let
the customer play around the system where we would have also obtained feedback based on
usability .
Insight
We tested the idea using a session with all the users of the system with our slide deck . What was
amazing is the feedback from the client , for example they would request for more fields in a screen
LS Agency - Confidential
or to remove additional fields . They took a step further and printed out our screens from the slides
and tested them with real data . They covered the business process which was an indication that the
system would be a success as we were able to cover all most 95 % of the current manual process
through the system .
There was a difference to our previous approach we were not able to get a sign off on the first
attempt with this approach . The client request for the feedback to be incorporated in to the
document , if the scope allows or that they were willing to go for a change request as they
determined these features as crucial .
The highlight of this scenario is that we were able to identify the changes at an earlier level ,
compared to identifying them later during user acceptance testing . And this approach also built
higher confidence from the client towards the organization . True this would take time , but in the
long run this was a better approach when compared to incorporating changes later in the software
development cycle which would wreck the deadline and cause cost overrun .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18870 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge :
The most common challenge which people of today face is procrastination . Irrespective of gender and age groups , people are so much influenced by laziness and social media networks to procrastinate what they are accustomed to do at the given point of time .
Selection :
Mind Mapping – It is one of the essential tool for avoiding procrastination . Most people tend to stay idle when they are not clear of what to do next and thus a proper mind map of all the works to be done could save them from being late and also avoid procrastination . In other words they can lead a well organised life I would say .
Application :
It takes time for one to start this process of mind mapping . But the most easy and simple way is to write down the tasks on a board or paper which is most of the time at their eye sight . I used this technique to cope up with my day to day activities and see a tremendous change in my routine . Penning down the thoughts will create an urge to be on time rather than delaying it . So applying this simple and easy technique could bring about a change in lifestyle . And this is what we call life design .
Insight :
I personally felt I had more time to spend in my other chores and also time to spend with family rather than being binge watching and studying online . This has given me a clear vision to pursue what next in a proper and ideal way .
Approach :
Initially one might feel difficult to get adopted to such a situation but once you started doing so you will feel complete and develop a self confidence too . There is an online course teaching about life style in Udemy which is for free so I would recommend you to take the course which lasts only 2 hours something to enlighten your life and avoid being a procrastinator .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge :
The most common challenge which people of today face is procrastination . Irrespective of gender and age groups , people are so much influenced by laziness and social media networks to procrastinate what they are accustomed to do at the given point of time .
Selection :
Mind Mapping – It is one of the essential tool for avoiding procrastination . Most people tend to stay idle when they are not clear of what to do next and thus a proper mind map of all the works to be done could save them from being late and also avoid procrastination . In other words they can lead a well organised life I would say .
Application :
It takes time for one to start this process of mind mapping . But the most easy and simple way is to write down the tasks on a board or paper which is most of the time at their eye sight . I used this technique to cope up with my day to day activities and see a tremendous change in my routine . Penning down the thoughts will create an urge to be on time rather than delaying it . So applying this simple and easy technique could bring about a change in lifestyle . And this is what we call life design .
Insight :
I personally felt I had more time to spend in my other chores and also time to spend with family rather than being binge watching and studying online . This has given me a clear vision to pursue what next in a proper and ideal way .
Approach :
Initially one might feel difficult to get adopted to such a situation but once you started doing so you will feel complete and develop a self confidence too . There is an online course teaching about life style in Udemy which is for free so I would recommend you to take the course which lasts only 2 hours something to enlighten your life and avoid being a procrastinator .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13527 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Challenge & Selection
As a Business & Marketing consultant for technological start - ups , I frequently deal with IT companies , which provide really interesting services . However , when they approach the market , they tend to focus their communication purely on the technical side of their solutions . As a result , communication is too much technical , and does not reach a non - technical audience .
Considering a specific case , in a company whose core business is deciphering Offline shoppers ’ profile through sophisticated sensors , and interacting with them by triggering catchy messages , the communication was mainly based on the technical specifications of sensing devices , rather than focusing on the benefits for the target Customers ( Retailing industries ) . Thus resulting in a poor impact on the decision makers , who are usually Marketing and Advertising Directors , not necessarily having an IT background .
The objective of a Marketing Director in Retailing industries is converting visitors into buyers , while improving the Return on Investment .
After having interviewed around fifty Leads , it came out that the service provided was not clear to them , as they could not figure out how to apply these technologies to improve their conversion rate and then increase their revenue .
This is the reason why I decided to use Storytelling tool , by focusing on the most typical situations encountered during shoppers ’ purchasing process , without forcing Leads to understand the features of each technology .
A Storytelling tool would have improved the communication effectiveness , by switching the attention of the reader from understanding a complicated technology , to receiving an appealing solution .
Application
I investigated the main “ pain points ” of Retailing industry by interviewing some experts ( consumers ’ behaviour specialists , user experience experts , and social trends consultants ) and reading specific market insights and white papers .
I then worked on several typical situations of shoppers ’ friction or frustration that may result in the decision of not proceeding with the purchase .
I also identified some emotional triggers that could lead to a higher motivation to buy .
I finally created a Storytelling PowerPoint presentation , based on the most critical and common situations .
As the approach of the presentation was consumer - centric , I graphically described the journey of the Shopper in those situations , highlighting his / her needs and the relevant technological solution applied to fulfil those needs .
Every specific situation was supported by data collected from experts ’ surveys , so that the format of the presentation was :
“ X % ” of shoppers are more likely to buy if receiving an offer notification , when they pass nearby a shop , then a proximity sensing technology is appropriate to increase sales ;
“ Y % ” of teenagers , are more likely to purchase when seeing a call - to - action message on a screen , then a demographics - tracking technology is appropriate to increase sales .
Every situation was presented in an intuitive , simple and animated slide with engaging pictures .
Insight
After submitting this new presentation to the same Leads , I succeeded in provoking the interest of about the 70 % of them .
As a result , they requested a meeting to analyse their specific needs and to submit a technical proposal to meet their requirements .
The strength point of this Storytelling tool is empathy : by putting myself in Retail Marketing Directors ’ shoes and investigating shoppers ’ needs , I came up with a presentation that resulted more human - centred .
This insight helps me understanding how to reach a bigger impact in Lead generation , by talking the language of the audience I want to reach .
Approach
PowerPoint Presentations are the fastest and cheapest approach , to get the Leads first attention .
However this system still results not enough direct and time consuming , with the risk it does not have an immediate impact .
To improve my Storytelling tool the next time I would rather use a video support , as it creates an emotional engagement .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Challenge & Selection
As a Business & Marketing consultant for technological start - ups , I frequently deal with IT companies , which provide really interesting services . However , when they approach the market , they tend to focus their communication purely on the technical side of their solutions . As a result , communication is too much technical , and does not reach a non - technical audience .
Considering a specific case , in a company whose core business is deciphering Offline shoppers ’ profile through sophisticated sensors , and interacting with them by triggering catchy messages , the communication was mainly based on the technical specifications of sensing devices , rather than focusing on the benefits for the target Customers ( Retailing industries ) . Thus resulting in a poor impact on the decision makers , who are usually Marketing and Advertising Directors , not necessarily having an IT background .
The objective of a Marketing Director in Retailing industries is converting visitors into buyers , while improving the Return on Investment .
After having interviewed around fifty Leads , it came out that the service provided was not clear to them , as they could not figure out how to apply these technologies to improve their conversion rate and then increase their revenue .
This is the reason why I decided to use Storytelling tool , by focusing on the most typical situations encountered during shoppers ’ purchasing process , without forcing Leads to understand the features of each technology .
A Storytelling tool would have improved the communication effectiveness , by switching the attention of the reader from understanding a complicated technology , to receiving an appealing solution .
Application
I investigated the main “ pain points ” of Retailing industry by interviewing some experts ( consumers ’ behaviour specialists , user experience experts , and social trends consultants ) and reading specific market insights and white papers .
I then worked on several typical situations of shoppers ’ friction or frustration that may result in the decision of not proceeding with the purchase .
I also identified some emotional triggers that could lead to a higher motivation to buy .
I finally created a Storytelling PowerPoint presentation , based on the most critical and common situations .
As the approach of the presentation was consumer - centric , I graphically described the journey of the Shopper in those situations , highlighting his / her needs and the relevant technological solution applied to fulfil those needs .
Every specific situation was supported by data collected from experts ’ surveys , so that the format of the presentation was :
“ X % ” of shoppers are more likely to buy if receiving an offer notification , when they pass nearby a shop , then a proximity sensing technology is appropriate to increase sales ;
“ Y % ” of teenagers , are more likely to purchase when seeing a call - to - action message on a screen , then a demographics - tracking technology is appropriate to increase sales .
Every situation was presented in an intuitive , simple and animated slide with engaging pictures .
Insight
After submitting this new presentation to the same Leads , I succeeded in provoking the interest of about the 70 % of them .
As a result , they requested a meeting to analyse their specific needs and to submit a technical proposal to meet their requirements .
The strength point of this Storytelling tool is empathy : by putting myself in Retail Marketing Directors ’ shoes and investigating shoppers ’ needs , I came up with a presentation that resulted more human - centred .
This insight helps me understanding how to reach a bigger impact in Lead generation , by talking the language of the audience I want to reach .
Approach
PowerPoint Presentations are the fastest and cheapest approach , to get the Leads first attention .
However this system still results not enough direct and time consuming , with the risk it does not have an immediate impact .
To improve my Storytelling tool the next time I would rather use a video support , as it creates an emotional engagement .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16425 |
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