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Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
__
customer: I am Ryan Hernandez.
agent: Thanks for providing your name.
customer: I wish to participate in Boston scavenger at Boston, BOS.So, can you please book a flight ticket?
agent: Sure, may I know your schedule dates?
customer: I would like to start on 03/08. I intend to return on 03/10.
agent: Can you please let me know your source airport code?
customer: Austin, AUS is my nearest airport.So, I want to board from here.
agent: Do you need any way station in between journey?
customer: Yes, I need a lay by.
agent: There is a flight found with Southwest airline of flight number 1026 and fare is 100. Shall I proceed for booking?
customer: Yes, you can.
agent: Your ticket has been booked with single connection flight.
customer: Thnak you for aiding me.
agent: Thanks for choosing us.
Output:
| [
"agent: Hello, how may I support you today?"
] | task574-de191d2e3bc8489fabfd663bda9d3771 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How can I aid you?
customer: Can you please book a ticket from AUS to IAH to attend Innovation festival?
agent: Sure, may I know the planned travel dates?
customer: My scheduled dates are Sept 30 and Oct 1.
agent: May I know the connection limit for this journey?
customer: I want single connected flight.
agent: Please provide me the name.
customer: Sure, I am Sharon Miller.
agent: Here, I found a flight with 1 connection and airfare is about 100. Shall I proceed in booking?
customer: Ok, please confirm.
__
customer: Thank you.
agent: Thank you for reaching us.
Output:
| [
"agent: In an economy class, your ticket has been confirmed for the flight 1009 in Hawaiian Airlines."
] | task574-2a5da6218d1849b6824c532bf5f85d40 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how can I guide you for today?
customer: I'm Michelle Adams. I am planning to attend music concert at SFO, can you please help me with booking a flight ticket from PHX?
agent: Can you please share on what dates you are willing to travel?
__
agent: Please give me a minute.
customer: Sure.
agent: Sorry, there are no flights available on your requested dates.
customer: Ok, no issues. Thank you for checking.
agent: Thank you for contacting us, have a nice day.
customer: You are welcome.
Output:
| [
"customer: Sure, I would like to take off on 05/01 and return back on 05/03."
] | task574-8d43d236539a40e1aea096bb6649825a |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am Emily Harris.
agent: Hello, how can I help you today?
customer: Could you help me in booking a flight ticket from BOS to MSP?
agent: Sure, let me know your travelling dates?
customer: I want to fly on Nov 04, return on Nov 06.
agent: May I know your connection limit?
customer: Connection limit is one.
__
customer: I do not have any specifications.
agent: Please wait for a while.
customer: Sure.
agent: Thanks for waiting, we found a connecting flight 1007 in Delta airline with fare 100 and class is economy. Shall I proceed?
customer: You can proceed to booking.
agent: Your ticket has been confirmed.
customer: Thank you for your help.
agent: Thank you for approaching us.
Output:
| [
"agent: Please share your specifications."
] | task574-dcceec6f429946d895e61bf45675c02f |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how can I assist you today?
customer: Can you help me book a direct flight to Charlotte?
__
customer: I am Laura King. I prefer to depart on 09/21 and return on 09/23.
agent: Ok, Let me know your airport codes.
customer: My source is ORD and destination is CLT.
agent: Thank you for details. Please wait, I will check the availability and get you back.
customer: Sure.
agent: Thank you for waiting, Sorry we found a flight with one connection.
customer: Ok. Thank you for your response.
agent: Thank you for choosing us.
Output:
| [
"agent: Sure, May I know your name and journey dates?"
] | task574-82adc95299d549589f2bed5dc4981f41 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hi. How can I help you?
customer: Myself Stephen Parker. I want to travel from DEN to JFK, can you please book a flight ticket for me?
__
customer: I want to travel from 06/10 to 06/12 dates.
agent: Hawaiian airlines is matching you with 1029 flight number, can I proceed for booking?
customer: Sure, please proceed it.
agent: Your booking is confirmed.
customer: Thank you so much.
agent: Thank you, have a safe journey.
Output:
| [
"agent: Sure, may I know your date please?"
] | task574-efe2b67203254e4791f417c3d2731dc4 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, How can I aid you?
customer: Can you please help me to book a ticket from IAH to ORD?
agent: Sure, May I know your travelling dates?
customer: I want to start on Aug 15 and return on Aug 17.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: Is there any preferences?
customer: No.
agent: May I know your name?
__
agent: You have a connecting flight 1007 in Spirit airlines and price 200, Shall I proceed?
customer: You can proceed to booking.
agent: Your ticket has been reserved.
customer: Thank you.
agent: Thank you.
Output:
| [
"customer: Jennifer Evans here."
] | task574-ba181d990a7c4a8e9d511258f536ac11 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I help you?
customer: My name is William Phillips. I would like to travel from EWR to CLT, could you help me out?
__
customer: My preferable dates are from 09/12 to 09/14.
agent: I found a flight 1025 of Southwest airlines matches with your preferences, can I proceed?
customer: Please proceed with the booking.
agent: Your ticket is confirmed. Thank you for reaching us.
customer: Thank you for your help.
Output:
| [
"agent: Sure, please share your travel dates."
] | task574-163803fe51764f888b441d33554bf46c |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
__
customer: I have planned to visit Febway park at Boston which got postponed, can you help me with cancellation of my reservation?
agent: Sure, can you please help me with your name?
customer: Yes, my name is Jonathan Lewis.
agent: Thank you for your information. Sorry, we did not found any reservation on your name.
customer: That's ok, thank you for the response.
agent: Thank you for reaching us.
Output:
| [
"agent: Hello, how can I help you?"
] | task574-0528fc5b41754594adda99f50cfe0a69 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi, I am Benjamin Robinson.
agent: Hello, How can I amend you?
__
agent: Sure, On what dates you prefer to travel?
customer: My preferable journey dates are from 04/22 to 04/24.
agent: Where are you heading to?
customer: I have to land at IAD.
agent: Please share your boarding point?
customer: My source code is ATL.
agent: Do you prefer any halts in between?
customer: Yes, I prefer to travel with connecting flight.
agent: Ok, please wait.
customer: Ok.
agent: We found a 1009 Southwest airline, with a single halt. The price is of 100.
customer: You may proceed with booking.
agent: Your ticket has been confirmed.
customer: Thank you for being my helping hand.
agent: Thank you.
Output:
| [
"customer: I wish to go for movie with my friends to warner theatre which is at Washington. Will you assist me in booking a ticket with the fare of 1000?"
] | task574-5e6722c4d3c4479bbbc35d07134a58c2 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello. How may I help you?
__
agent: Yes, can you tell me your name?
customer: I am James Scott.
agent: Sorry to inform you that there is no reservation found on your name.
customer: That's ok, thank you.
agent: Thank you for reaching us.
Output:
| [
"customer: Can you help me in cancelling my recent reservation, as my exam is postponed?"
] | task574-485621191fc54bd4bcca068e1c7de702 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I assist you?
customer: Larry Campbell here. I need to cancel my recent reservation because my trip dates are postponed, can you help me?
agent: Sure, please wait for a moment.
customer: Ok, take your own time.
agent: Sorry, there is no reservation found on your name in our database to cancel.
__
agent: You are welcome.
Output:
| [
"customer: That's ok, thank you for checking."
] | task574-b96529a48b3e4dc8939cb0d0ea252b25 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello. How can I help you?
__
agent: May I know your travelling dates please?
customer: My travelling dates are 04/26 and 04/28.
agent: There is a flight with single connection, can I proceed for booking?
customer: Ok, please confirm my ticket with Linda Davis.
agent: Your booking is done in 1027 flight?
customer: Thank you for your help.
agent: Thank you.
Output:
| [
"customer: I am planning to go for JFK from EWR, can you please help me out?"
] | task574-d543fcde09cb42fca762ae5c7410738c |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: I want to book a ticket from MCO to JFK, can you help me?
agent: Sure, what are your willing dates to travel?
customer: My travel dates are 02/07 and 02/09.
agent: Ok, please wait a moment.
customer: Ok.
agent: Ok, there is a flight 1003 in Southwest airline matching your details with price 100. Shall I proceed?
customer: Book the ticket in the name of Anna Campbell.
__
customer: Thank you for booking.
agent: You are welcome, have a nice journey.
Output:
| [
"agent: Ok, your booking is done."
] | task574-796611f6997d4b67ac3c58e5a22008e5 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how can I help you today?
customer: I want to book a flight ticket from Charlotte CLT to PHL. Can you find a flight ticket for me?
agent: Sure, can you please share your journey dates that you prefer to travel?
customer: Ok, my planned trip dates are on Aug 18 and return on Aug 20.
agent: Do you require any stopovers in your journey?
customer: I need a direct flight to travel.
agent: Would you let us know if you have any other preferences?
customer: No, I don't have any other specifications.
__
customer: Sure. I am Joseph Hall.
agent: Sorry to say, no flights found with your requirement.
customer: Ok, not an issue.
agent: Thanks for reaching us.
customer: Thank you for your help.
Output:
| [
"agent: Please share your name."
] | task574-f8765eb38bb9435fb638942099276df3 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How can I assist you?
customer: I want to cancel my reservation, due to some health issue I am unable to travel those dates, can you please cancel my reservation?
agent: Sure, I can help you. Please let me know your name in the previous ticket to check.
__
agent: Ok, sorry to inform you that, there is no reservation found under your name to cancel.
customer: Oh! It's ok no problem. Thank you for your information.
agent: Thank you for reaching us.
Output:
| [
"customer: Thanks, my name is Michelle Baker."
] | task574-a8ebe0a6324242ebb14ed55b8f594350 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello.
customer: I'm Karen Wright.
agent: Karen, how can I assist you?
__
agent: May I know your itinerary dates?
customer: I would like to travel on 08/13 and return on 08/15.
agent: Please wait for a moment.
customer: Sure, take your own time.
agent: Frontier airlines with flight 1008 is providing service with 1 connection and ticket costs you 200.
customer: Ok, please book the ticket.
agent: Your ticket is reserved.
customer: Thanks a lot.
agent: Thank you for reaching us.
Output:
| [
"customer: I am searching for a single connection flight from DTW to SFO, can you help me?"
] | task574-05d3a5f1aef744d5b253719dad7ac82c |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi. I am Emma Baker.
agent: Hello, how can I assist you?
customer: Can you help me in booking a ticket from 05/21 to 05/23 with 1 connection?
agent: Sure.
customer: My airport codes are PHX to ATL.
agent: Please wait.
customer: Ok.
__
customer: May I know the fare?
agent: The flight price is 100.
customer: Ok, book it.
agent: Ok, your ticket is confirmed.
customer: Thank you for booking.
agent: You are welcome.
Output:
| [
"agent: Yes, the flight 1009 of UA airline is available for you."
] | task574-679ca5f0819f47f982f3423aeb79b9c2 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how can I assist you?
customer: Can you aid me to book a flight ticket from DTW to OAK?
agent: May I know your travel dates?
customer: My trip dates are Jul 13 and Jul 15 respectively.
agent: Do you prefer connecting flight?
customer: I need a connecting flight.
agent: Do you have any other specifications?
customer: My depart time should be in the evening.
agent: May I know your good name?
customer: Jerry Lopez here.
agent: We found a flight in an economy class with 1 connection in JetBlue airlines and the fare of your flight will be 300. Do you like me to proceed your booking with this flight?
customer: Please proceed.
__
customer: Thank you.
agent: Thank you reaching us.
Output:
| [
"agent: Your booking is done with flight number 1029."
] | task574-61835d07a04242bab76f19ec7b07278c |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi. I am Nancy Nelson.
agent: Hello, how may I guide you today?
customer: Please help me with booking a ticket from HOU to OAK.
agent: Sure, please share your journey dates.
customer: Sure, I need t go on 07/31 and will be back on 08/02.
agent: OK, do you need any halt in between your journey?
customer: Yes, there should be a connection in between my journey.
agent: We are glad to inform you that, there is a flight found in 1007 UA airline with a fare of 200 which matches to your details. Shall I proceed?
__
agent: Sure, your ticket has been confirmed.
customer: Your ticket has been confirmed.
agent: Thank you. Have a nice day.
Output:
| [
"customer: Ok, you can."
] | task574-7d310d82a9a44653b497757d1f894663 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello. How can I assist you?
__
agent: Ok, please can I know your name to proceed with your concern?
customer: I am Brandon Scott.
agent: Please mention your departure date and return dates.
customer: My trip is in Feb from 4th to 6th.
agent: Ok, please can I know your airlines preferences?
customer: I am comfortable with any airline.
agent: Can you let me know your planned connection limits?
customer: Sure, I prefer to travel in a single connecting flight.
agent: Ok, do you have any specifications regarding the travel timings?
customer: No, I can travel at any time.
agent: Ok, please let me know your specifications regarding the flight class.
customer: I would like to travel in economy class.
agent: Ok Mr. Brandon Scott, there is a flight ticket available with 1 connection limit and the airfare is 100. Can I book a flight provided by United Airlines?
customer: Yes, please proceed.
agent: Ok, the flight 1016 is confirmed and the class is economy.
customer: Thank you for your help.
agent: Thank you for choosing our agency, have a safe journey.
Output:
| [
"customer: Can you please book a flight ticket for me from OAK to AUS?"
] | task574-711ae1ea800b487d9d3d6e45c4a38094 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I am planning to attend a Snooker's Competition Meeting in LAX from ORD. Can you find a ticket for me?
agent: Sure, I will help you with that. May I know the travelling dates?
customer: Sure, my travelling dates are 12/21 to 12/23. Make sure that the connection limit is 1.
agent: Ok, may I know you name please?
__
agent: There is a flight 1003 in Frontier airline has the price 100.Can I proceed?
customer: Yes, proceed.
agent: Donna, your ticket has been booked. Thank you for approaching us, have a nice day.
customer: Thank you for your help.
agent: You are welcome.
Output:
| [
"customer: Yes, I am Donna Thomas."
] | task574-a9296f454430479c83c17d1abf887eec |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How can I help you?
customer: I would like to book a ticket from MCO to DEN, can you please help me out?
agent: Can I know your travelling dates?
customer: I am travelling on these dates April 20th and 22nd.
agent: Is there any airline preference?
customer: I don't have any preference.
agent: Do you have any class preference?
__
agent: Let me know your name.
customer: Janet Phillips here.
agent: Connecting flight can be booked with Hawaiian airlines for price 100 having flight number 1000.
customer: Ok, you can proceed.
agent: Ticket is booked.
customer: Thank you for your services.
agent: Thank you.
Output:
| [
"customer: I don't have any other preferences."
] | task574-3df670ca6641479f85f44a72f60f08f6 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How can I help you?
customer: I want to book a flight ticket from LAX to SEA. Can you please help me in that?
__
customer: My trip dates are Dec 19 to Dec 21.
agent: Do you have any connection limit preference?
customer: I need a connecting flight.
agent: Sorry, there are no flights found for the given dates.
customer: Ok, no problem. Thank you.
agent: May I know your name for documentation purpose?
customer: Myself Jennifer Harris.
agent: Thank you for choosing us.
Output:
| [
"agent: Sure, I will help you in booking. Can you please share your trip dates?"
] | task574-0e1a715b2f94473eb86c605a0f7222bd |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi. I am Thomas Nelson.
agent: Hello. How may I help you Thomas Nelson?
customer: Will you be my helping hand in booking a flight ticket to Washington, DCA as I am planning to for Private moon light DC city walk with my parents?
agent: Sure. I will be your helping hand in booking a ticket. Can you share the origin place?
customer: I want to board from Atlanta, ATL.
agent: Ok. What is your price limit?
customer: My price limit is 500.
agent: May I have your journey dates?
customer: My depart date is 02/21. 02/23 is my return date of trip.
agent: Thanks for sharing the details. We found a plane with a price of 1000. Are you willing to travel?
customer: No.
__
customer: Thank you for the information.
Output:
| [
"agent: Ok, Thanks for reaching us."
] | task574-189cad3627894b4dbae2eabf2c95cd85 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am Emily White.
agent: Hello, how may I abet you?
customer: I want to book a ticket to DCA from DTW, can you help me in booking a ticket?
agent: Sure, may I know when you are willing to travel?
customer: My journey dates are from 05/24 to 05/26.
agent: Do you need a way station in your journey?
__
agent: Sorry, there is no direct flights available on your specified travel dates.
customer: No issues, Thank you for your information.
agent: Thank you for opting us.
Output:
| [
"customer: Yes, I need."
] | task574-da595c2d4a954433897b07a9195b7bb2 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello.
customer: Sarah Scott here.
agent: How may I aid you today?
customer: I want a connecting a flight from LAX to CLT, can you please help me in booking a flight ticket?
agent: Sure, I will help you with that.
customer: Thank you.
agent: Can you please share your preferable journey dates?
customer: Sure, my travel dates are from 09/06 to 09/08.
agent: Please wait for a while.
__
agent: I found a ticket for you with price of 100, flight number is 1002 and connection is 1. Is it ok for you?
customer: Ok, please proceed with booking.
agent: I confirmed your ticket successfully.
customer: Thank you for your service.
agent: Thank you for reaching us, have a great journey.
Output:
| [
"customer: Ok, take your time."
] | task574-bf1beddab14d47cb82f1777141ccdfa7 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How may I aid you?
customer: Please book a flight ticket from IAH to IAD?
agent: Sure, I am here to help you. Can you please share your travel dates?
customer: My journey dates are Mar 21 and Mar 23.
agent: May I know your connection limit?
customer: I need a connecting flight.
agent: May I know your departure and arrival time?
__
agent: Do you have any other preferences?
customer: No.
agent: Ok, please let me know your name to proceed further.
customer: I am Charles Brown.
agent: Sorry, there are no flights available in this route as per your travelling details.
customer: No problem, thank you for your information.
agent: Thank you for reaching us.
Output:
| [
"customer: I prefer a departure flight time at afternoon."
] | task574-b179bebbed6b4940bb2af1c224b232ec |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how can I aid you?
customer: Can you help me in doing a reservation from CLT to PHX?
agent: Please provide your trip dates.
customer: My journey dates are Oct 21 to 23.
agent: Do you need any connection limit?
customer: I need a connecting flight.
agent: Do you need any other specifications?
__
agent: May I know your name?
customer: I am Thomas Lopez.
agent: Hawaiian Airlines is providing connecting flight on this route with a ticket fare of 100 and flight departs at 13:00 hours and arrives at 2:00 hours, shall I book your ticket in this flight?
customer: Ok, please proceed.
agent: Your ticket is confirmed in flight 1006.
customer: Thank you.
agent: Thank you for choosing us.
Output:
| [
"customer: No."
] | task574-7505ae7ad8c84f5d846f533481c61205 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How may I aid you today?
customer: I am Patricia Lewis.
agent: Ok.
customer: Can you aid me in booking a flight ticket from MSP to HOU?
agent: Sure, I am here to serve you . Shall I have your trip dates?
customer: 06/19 and 06/21 are my trip dates.
__
customer: Yes, I need a connecting flight.
agent: Thanks for sharing your details, unfortunately no flights available on your route.
customer: Ok, no issues.
agent: Thank you for choosing us.
customer: Thanks for your information.
Output:
| [
"agent: Do you like to travel with a connecting flight?"
] | task574-c88a4b0342ae40adb220a89918af7410 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how may I assist you today?
customer: Could you please cancel my recent reservation due to my health issue?
agent: Sure, may I know your name for the cancellation process?
customer: My name is Janet Anderson.
agent: Thank you, please hold for a while.
customer: Sure.
agent: Sorry, we couldn't find a reservation on your name to cancel.
__
agent: Welcome, thank you for reaching us.
Output:
| [
"customer: Not an issue, thank you for the information."
] | task574-13922eb9a1204b0ca8c85246d465b385 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi, I am Katherine Lewis.
agent: Hello, how may I help you.
customer: Can you please help me with booking a flight ticket from BOS to CLT?
agent: Sure, let me know your preferable dates?
customer: Travel dates are 09/23 and 09/25.
agent: Sorry, there are no flights found on given schedule.
customer: Ok, no issues.
__
customer: Thanks for the help.
Output:
| [
"agent: Thank you for reaching us."
] | task574-0eb7210d431d4a5081bc16fc1edf98fc |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: My name is Virginia Smith, can you please help me to cancel my reservation?
agent: Sure, I will help you.
customer: Thank you.
agent: There is no reservation on your name in our database.
__
agent: Thank you for opting us.
Output:
| [
"customer: No problem. Thank you so much."
] | task574-c9f15338ea2544fb8e9d54687e8d389c |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi, I am Ronald Lopez.
agent: Hello, how can I best oblige you now?
customer: Please book me a flight ticket from IAH to HOU as need to submit my records.
agent: Please, share your fare limit.
customer: I can pay up to 5000.
agent: May I know your travel dates to search a flight for you?
customer: I would start on 01/123 and return on 01/25.
__
customer: OK.
agent: No flights found on your journey routes.
customer: It's Ok, thanks for your assistance.
agent: Thank you for reaching us, have a nice day.
Output:
| [
"agent: Give me a minute, I will check the list and let you know the flight details."
] | task574-3d30903b70f74327ab43cd987a3c4b22 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I help you?
customer: I am Timothy Turner, I need a flight with one connection to attend a party with my cousin.
agent: Sure, I will help you. May I know your journey dates?
customer: I will take flight on 03/27 and return on 03/29. Please find a flight under price of 1000.
agent: Please, share the airport codes of your journey plan.
__
agent: Unfortunately, there is no flight found on your specified dates.
customer: ok, thanks for the information.
agent: Sorry, for the inconvenience. Thanks for opting us.
Output:
| [
"customer: I will fly from CA-SFO to DC-IAD."
] | task574-72bb7c180f91463ebc6d168d73f74593 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello.
customer: I am Donald Phillips.
agent: How may I oblige you?
customer: Due to emergency I need to cancel my recent reservation, Can you please help me with that?
__
customer: Thank you.
agent: Sorry, there are no reservation found on your name.
customer: Ok, no problem. Thanks for your information.
agent: Thank you for choosing us.
Output:
| [
"agent: Sure, I will help you."
] | task574-eece7c4c506f466db7d772410c980206 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I help you?
__
agent: Sure, we are here to help you. May I know your planned dates of travelling?
customer: My trip dates are 10/29 to 10/31.
agent: May I Know your boarding point?
customer: Source: PHX.
agent: Thank you for the details. Please be on hold.
customer: Sure.
agent: I found a flight with number 1024 and Delta airline. Shall I proceed?
customer: You can proceed.
agent: Your flight ticket has been booked with single connection and fare of 200.
customer: Thank you.
agent: Thank you for reaching us.
Output:
| [
"customer: I am Mary Walker. I want to visit Titanic the aircraft exhibition at MCO, can you please book a ticket for me?"
] | task574-8d1910259f3b4964ba14a0246941a8ca |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How may I assist you?
customer: Please cancel my recent reservation by the name Andrew Evans?
__
customer: Ok, No issues. Thank you.
agent: Thank you.
Output:
| [
"agent: Sure, please wait a moment. There is no reservation on your name."
] | task574-318ecc8e33424cad8aa8b474dcc6a205 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How may I aid you?
customer: Can you please help me with booking a flight ticket from HOU to SEA?
agent: Sure, I am here to help you. Can you please share your travel dates?
customer: My planned travel dates are Dec 01 and Dec 03.
agent: Do you have any connection limit?
customer: Yes, I need a single connecting flight in my journey.
agent: May I know your airline preference?
customer: No, I din't have any other specifications.
agent: Do you have any other requirements?
customer: No, thank's for asking.
agent: Ok, please share your name.
customer: Sure, my name is Rebecca Wilson.
agent: Frontier airlines is having a connecting flight with a ticket fare 200, shall I proceed with booking?
__
agent: Your ticket has been confirmed with the flight-1023 in economy class.
customer: Thank you for your help in booking my flight ticket.
agent: Welcome.
Output:
| [
"customer: That's fine for me, please proceed with that ticket booking."
] | task574-fa4d39ebab434d239fa4c54a0c73c437 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
__
customer: Please help me to book a flight ticket from AUS to SEA?
agent: Sure, please share your planned trip dates?
customer: My journey dates are Jan 04 and Jan 06.
agent: Do you have any class preference?
customer: No.
agent: Any other requirements to be met?
customer: I need a connecting flight.
agent: May I know your name?
customer: I am Jason Lopez.
agent: Sorry, there are no flights found with your given details.
customer: No problem, thank you for your information.
agent: Thank you for reaching us.
Output:
| [
"agent: Hello, how may I assist you today?"
] | task574-a6cdec5fdb1d43b39229c03e1f77c044 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, do you need any help from us?
customer: Can you help me in booking a flight ticket from LAX to DTW?
agent: Sure, could you please share your departure and arrival day?
customer: I want to travel on 01/02, and return on 01/04.
agent: Ok, could I have your name please?
customer: I am Eric Hill.
agent: Ok, do you need direct or connecting flight?
customer: I need a connecting flight.
agent: Ok, do you have any other specifications?
customer: I want to depart in the afternoon time.
agent: The economy class with flight number 1004 of Spirit airline is available having fare as 200 and connection as 1, is it ok for you?
__
agent: Ok, your reservation is confirmed. The departure time is 18:00 hours and the arrival time is 8:00 hours.
customer: Thank you.
agent: You are welcome, have a great day.
Output:
| [
"customer: Yes, proceed."
] | task574-6923d6780fee4046ac88d87db8d9957d |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How can I help you today?
customer: Patrick Thompson here. I want to attend my convocation ceremony, so please book my ticket from LAX to SEA.
__
customer: My itinerary dates are Nov 29 and Dec 1.
agent: Do you have any class preference?
customer: No, I want to depart in the afternoon. I need a connecting flight.
agent: Please wait for a moment.
customer: Sure.
agent: Sorry, no flights are found on your travel dates.
customer: No problem, thank you.
agent: Thank you for reaching us.
Output:
| [
"agent: Sure, can you share me your trip dates?"
] | task574-61adbc1569394d65837b656f3ae85b2c |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am Patricia Jones.
agent: Hello, how may I aid you today?
customer: I want to visit Pier in Francisco with my cousin, can you help me with reservation.
agent: Sure, I will kindly help you. Let me know the price limit, please?
customer: OK, I need price under 5000 with single connection of flight.
__
customer: Sure, my origin is LAX and destination is SFO.
agent: Let me know your travel dates?
customer: OK, my depart is on 08/07 and return on 08/09.
agent: Sorry there were no flights found with the given criteria.
customer: OK, no issues. Thank you, for the information.
agent: Thank you for connecting us, have a pleasant day.
Output:
| [
"agent: Please provide me your travel details for booking process?"
] | task574-8ce3c2a5cc124add8665b5d44686fca6 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how can I help you today?
customer: I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. can you please help me out with changing of my reservation?
agent: Sure, I am here to help you with that, can I know your good name to proceed further?
__
agent: Thank you. Please be online for a while. I will check your reservation status and get back to you.
customer: Ok.
agent: I am sorry to say you that there is no reservation found under your name in our database.
customer: That's ok, thank you for your help.
agent: Thank you for reaching us.
Output:
| [
"customer: Ronald Nelson here."
] | task574-b77c00bf0d88414d860afd9b021d0968 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
__
customer: I would like to meet my friend on his birthday, could you please help me to book my flight ticket from OAK to ORD?
agent: Sure, May I know the travelling dates?
customer: Sure, I will depart on June 16th and return back on June 18th.
agent: Do you have any connection limit?
customer: Yes, I prefer for a single connection flight.
agent: Is there any other requirements?
customer: I would like to return back in the morning.
agent: May I know your name?
customer: My name is Richard Miller.
agent: Please wait a minute.
customer: Sure.
agent: Sorry, No flights found with your chosen dates.
customer: Oh! No problem, thank you for checking.
agent: Thank you for opting us.
Output:
| [
"agent: Hello, How can I assist you?"
] | task574-528d380f9bc540538aa04211e8fd66ec |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how can I serve you?
customer: I need to reschedule my journey dates as per my trip, can you help me in change an existing reservation?
__
customer: I am Sharon Anderson.
agent: Ok, please wait a minute.
customer: Ok.
agent: Unfortunately there is no reservation found according to your name.
customer: Ok, no problem. Thank you.
agent: Thank you for availing us.
Output:
| [
"agent: Sure. let me know your good name please."
] | task574-f3bb6556bf2847cbb688cb36c4f3a865 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello,.
__
customer: Can you please help me in booking my flight ticket from DFW to LAX?
agent: Sure, May I know your travelling dates?
customer: My planned travel dates are Nov 25-27.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: Is there any class preference?
customer: I need to fly in economy class.
agent: May I know your name?
customer: My name is Ronald Thompson.
agent: You have a connecting flight 1012 in Spirit airline and price 100 with a connection, Shall I proceed?
customer: Ok, please go ahead.
agent: Your ticket has been reserved in economy class.
customer: Thank you for your help.
agent: Thank you.
Output:
| [
"agent: Hello, How can I help you?"
] | task574-195588fae33b45e38fa8649d5c3fa1d9 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how can I best assist you now?
__
agent: Kindly mention your travelling dates?
customer: My trip dates are Jan 5 - Jan 7.
agent: Do you need any break in between journey?
customer: I need a single connection.
agent: May I know your name?
customer: Lisa Smith here.
agent: Is there any another specifications on your trip?
customer: No.
agent: Thanks for sharing your details, we are unable to provide flight in between your journey routes.
customer: No issues, thank you.
agent: Thanks for reaching us.
Output:
| [
"customer: Can you please avail me a flight ticket from BOS to PHL?"
] | task574-b0a25452e60c40b0a3105a935e792640 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello.
customer: I have an earlier reservation to sign a new contract for new project, due to some problems it got postponed. Can you please change my reservation?
agent: How can I help you today? Sure.can I have your name please?
customer: My name is Gary Evans.
agent: Ok, please wait for a while.
__
agent: Thanks for waiting, there is no active reservation on your given name.
customer: That's ok, thank you for your information.
agent: Thank you for reaching us.
Output:
| [
"customer: Sure, take your own time."
] | task574-6ebb6e65b2fd45d6aa7c988da06b8e0f |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how can I assist you now?
customer: I need to change my reservation as my plan to go for an adventure trip got postponed. Can you help me?
__
customer: I am Laura Moore.
agent: Please wait for a moment.
customer: Sure.
agent: Thank you for waiting, sorry there is no reservation found on your name in our system data.
customer: Ok fine, thanks for your response.
agent: Thank you for visiting us, have a nice day ahead.
Output:
| [
"agent: Sure, I will help you with that. May I know your good name?"
] | task574-00cb3c70b4f84647a117c3dcbf9ce698 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am Gary Taylor.
agent: Hello, how may I render you today?
customer: I want to travel for the Boston Harbour island with my friends during my holidays, located at Boston. Can you please help me in reservation?
agent: Sure, we are rapturous to help you.
customer: Thank you.
agent: Can you please mention your price limit for this trip?
customer: Make sure to check a flight with in a price limit of 1000.
agent: Kindly assign your boarding and landing points?
customer: I need to leave from my nearest airport AUS to reach BOS.
agent: Can you please let me know your journey dates?
customer: I want to travel on 05/04, and need to catch return flight on 05/06.
agent: Ok, please hold on for a moment.
customer: Sure.
__
customer: Proceed with the booking.
agent: Your ticket has been reserved.
customer: Thanks for the help.
agent: Thank you for approaching us.
Output:
| [
"agent: We found a Delta airlines, flight number 1022 having single connection and the fare of 200."
] | task574-31f01a278bc34941ae6ca0e4af5134c4 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi, I am Amanda Rodriguez.
__
customer: I would like to reserve a ticket to MCO to meet my cousin from IAD.
agent: Sure, let me know your travel dates.
customer: Please help me with booking a ticket under the price 200. I want to fly on 06/23 and will return on 06/25.
agent: Ok, please wait.
customer: Ok.
agent: Ok, there is an Frontier airline with flight number 1001 and price of 200 available at this moment.
customer: That's perfect, you can reserve.
agent: Your booking has been done.
customer: Thank you for your assistance.
agent: Thank you for reaching us.
Output:
| [
"agent: Hello, how may I render you?"
] | task574-258359f8dc75441eb1bff4bf42e38488 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how can I aid you today?
customer: I am Patrick Davis, I would like to cancel my recent reservation due to heavy rainfall from couple of days. Could you please help me?
agent: Sure, we are here to help you with cancellation. Please be on hold.
customer: Sure.
agent: Thanks for being patient, there was no reservation found on your name.
__
agent: Thank you for availing our service.
Output:
| [
"customer: No problem, thank you for your information."
] | task574-b0254a616e5e472d9ea141ac489c2f29 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am Samuel Phillips.
__
customer: I would like to visit Orlando, MCO to enjoy the Deep sea fishing with my friends. Can you book me a ticket within the range 200?
agent: Sure, can you please share on what dates you are willing to travel?
customer: /I want to travel on 11/12, and need to catch return flight on 11/14.
agent: May I know your nearest source airport code?
customer: Source is from Boston, BOS.
agent: Sorry, there is no flight available on your requested dates on this route.
customer: Ok, no issues. Thanks for the information.
agent: Thank you for contacting us, have a nice day.
Output:
| [
"agent: Hello, how can I guide you for today?"
] | task574-137d511419bf462a9a430e8950481fd5 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How may I guide you?
customer: I planned to meet my friend in PHL, can you please help me to book a flight ticket from MSP?
agent: Sure, I am happy to help you with the ticket booking. Can I know your travel dates?
customer: I prefer to travel on Aug 10 and Aug 12.
agent: Ok, please tell me your respective name.
customer: I am Dorothy White.
__
customer: No.
agent: How many connections do you require in between your journey?
customer: I prefer to travel in a connecting flight.
agent: Ok, please share your other preferences.
customer: No.
agent: Ok, please allow me sometime to check the flight availability.
customer: Sure.
agent: I have found a flight in an American Airlines which is having a single stop over and the ticket fare is 100. Shall I proceed to confirm your flight ticket?
customer: Ok, please confirm my booking.
agent: I have confirmed your ticket with the flight-1002.
customer: Thank you for your help.
agent: Have a nice journey. Thank you for choosing us.
Output:
| [
"agent: Do you have any preferred airlines for this trip?"
] | task574-a5b847dc19d146eab583cf7ef2ab9f06 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How may I help you now?
customer: I am Nancy Mitchell.
agent: Welcome to flight booking agency Nancy.
customer: I am planning to book a ticket from LAX to DEN. Can you please help me out?
agent: Sure, I will help you with that. Can you please provide your planned dates of travelling?
customer: I am planning to travel on 09/20 and return back on 09/22.
agent: Please wait a moment to check the flights on your route.
__
agent: Based on your travel details, I have found a flight with a single connection with a fare of 200 from Spirit airlines. If you are ok with this, please inform me to book the flight.
customer: That's fine, please proceed the booking.
agent: Ok, your ticket has been confirmed in flight number 1003.
customer: Thank you for your service.
agent: Thank you for reaching us, have a great journey.
Output:
| [
"customer: Sure."
] | task574-82603a440e7846cebe00c96b8df7e72f |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello. Karen Taylor, here.
agent: Hello. How can I help you?
__
agent: May I know your travelling dates please?
customer: My travel dates are 05/19 to 05/21.
agent: There is a flight with your requirements in Delta airlines, it has 1 connection. Are you ok with it?
customer: It is ok for me, please proceed for booking.
agent: Your ticket is booked with 1028 flight number.
customer: Thanks for your help.
agent: Thank you for approaching us.
Output:
| [
"customer: I want to book a ticket from DFW to SEA, to visit Pike place Market in SEA."
] | task574-73110c8066d44600a4849fb5d8aedf12 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, How can I aid you?
customer: I have a plan to travel from MSP to reach my destination to attend for an interview. Can you please aid me for booking to MCO?
agent: Sure, May I know your travelling dates?
customer: Sure, I would like to travel on Oct 18 and return on Oct 20.
agent: Do you have any connection limit?
customer: I need a connected flight.
__
customer: No.
agent: May I know your name?
customer: Amy Gonzalez is my name.
agent: You have a connecting flight 1016 in UA airlines and price 200, Shall I proceed?
customer: Ok, please proceed for booking.
agent: Your ticket has been processed and it will be send to your Email-Id shortly.
customer: Ok, thanks for your assistance.
agent: Thank you.
Output:
| [
"agent: Any other preferences?"
] | task574-d2d5989f3a444893b5fb8c609a60c515 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I guide you?
customer: I am Nicholas Anderson. I would like to book a flight ticket from HOU to BOS.
__
customer: I am planing to start on 09/28 and return back on 09/30.
agent: I am sorry, there are no flights available.
customer: Ok, no problem. Thank you for the information.
agent: Thank you, have a good day.
Output:
| [
"agent: Sure, can I know your preferable dates?"
] | task574-7ac413bdd172439088037e6d6c664684 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how can I aid you today?
__
agent: Sure, I am here to help you in booking. Can you please share your travel dates?
customer: Sure, I would like to go on Nov 22nd and return back on Nov 24th.
agent: Ok, please mention your name.
customer: Myself Jason Baker.
agent: Do you have any class preference?
customer: Any class is fine for me.
agent: Do you have any specification?
customer: No, I don't have any other specifications.
agent: We found a flight 1014 in Spirit airlines with 1 stopover in economy class and it costs you 200. Can I proceed?
customer: Ok, please proceed for further.
agent: Your booking is done.
customer: Thank you for booking.
agent: Thank you for reaching us, have a safe flight.
Output:
| [
"customer: Can you aid me in booking a flight ticket from LAX to EWR?"
] | task574-bddb0c7d42ce41e8b2e449594a737630 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello,tell me how may I help you?
customer: I want to travel from New York, NY- JFK from 05/26 to 05/28.
agent: OK,I can help you with that?
customer: My destination airport is New York, NY-LGA. Do you have any ticket for me?
agent: OK, can you please tell me your name?
customer: Sure, this is Patricia Wright.
agent: OK,may I know your connection limit and price?
__
agent: OK,as per your requirements there is a flight for you,may I a ticket for you?
customer: Sure, you can book it for me.
agent: OK,your ticket has been booked. Thank you.
customer: Thank you, for your suggestions.
Output:
| [
"customer: I want my trip within the limits of 500 with connection 1."
] | task574-6b9aab8555b04be9a036be18189aa98b |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am Alexander Moore.
__
customer: Please help me in changing my existing reservation, as my college exam got postponed.
agent: Sure, please wait a moment.
customer: Ok.
agent: We found a reservation in your name. can you please share your new journey details?
customer: Ok, my new journey starts from SEA to IAD. My journey dates are 02/18 and 02/20.
agent: Delta airlines with single connection and price is 200 of 1008 flight. Shall I proceed?
customer: Ok, proceed.
agent: Your ticket has been confirmed.
customer: Thank you.
agent: Thank you.
Output:
| [
"agent: Hello, how can I assist you?"
] | task574-cbcadd6050d74f8e927052b8d55d9558 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How can I assist you?
__
agent: Sure, can I know your name please?
customer: My reservation was done under the name Mary Mitchell.
agent: Please wait a moment.
customer: Sure, take your time.
agent: I found your reservation.
customer: Please cancel it.
agent: I have cancelled your reservation.
customer: Thank you for your help.
agent: Thank you for approaching us.
Output:
| [
"customer: My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?"
] | task574-caaa47c79d3242948ddc0901814d6357 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, How best can I support you now?
customer: I would like to meet my uncle at Chicago, please help me in booking a ticket from ORD to ORD.
agent: Sure, I would be happy to help you. What is your expected budget for your ticket?
customer: Please check the price below 500.
agent: Ok, On what dates you have planned to travel & return?
customer: My journey dates are 02/08 and 02/10.
agent: Thank you for your time, we have found a Frontier airline, flight number-1020, connections-1 and ticket-100. Shall I make a move?
customer: Ok, please proceed with my booking.
agent: To proceed further, we need your name?
__
agent: Ok, Your ticket has reserved.
customer: Thank you for your assistance.
agent: Thanks for making us to serve you.
Output:
| [
"customer: Sure, my name is Raymond Brown."
] | task574-69c02b6bceff4bd0bc0100b508202e2b |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I'm Rachel Carter.
agent: Hello, how may I assist you?
__
agent: Sure Carter, please wait a moment let me check the previous reservation on your name.
customer: Ok.
agent: Sorry Carter, there is no reservation found on your name. Do you have any other queries?
customer: That's ok, thank you.
agent: Welcome Carter. Thank you for reaching us.
Output:
| [
"customer: Due to the postponement of exams, I would like to change my existing reservation. Could you please help me out?"
] | task574-ac546eaf3dff4057add533c27f0b79b8 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how can I help you?
__
agent: Sure, I will help you.
customer: Thank you.
agent: May I know your good name please?
customer: Sure, my name is Matthew Nelson.
agent: Sorry, there is no reservation found on your name in our database to change.
customer: Ok, no problem.
agent: Thank you for approaching us.
customer: Thank you for your help.
agent: Have a great day.
Output:
| [
"customer: My holiday vacation has been postponed.Can you please help me for changing the existing reservation?"
] | task574-1f63d6fc6a8340fa80e8b5c13bb1361a |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, do you need any help from us?
customer: Jason Jones here. I want to book a flight ticket to meet my friend. So, can you please check for the flights from SEA – DFW?
agent: Sure, could you please share your departure and arrival day?
__
agent: The economy class with flight number 1027 is available having connection as 1, is it ok for you?
customer: Yes, you can proceed with that one.
agent: Ok, your reservation is confirmed.
customer: Thank you for your service.
agent: Thank you for choosing us.
Output:
| [
"customer: My travelling dates are 11/03 and 11/05."
] | task574-12bfa43d3f4c42d38b9008e5c83af331 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I assist you?
customer: I want to cancel my previous reservation, due to weather issue. Can you please hep me for that?
agent: Sure, I will help you in cancelling the flight ticket. Please provide me your name to check the previous reservation on your name?
__
agent: Please wait a moment let check the previous reservation is done on your name or not.
customer: Ok, take your time.
agent: Sorry Ruth, no reservation is found on your name in our data base.
customer: That's ok, thank you for your information.
agent: Thank you for reaching us.
customer: Welcome.
Output:
| [
"customer: My previous reservation is on the name Ruth Young."
] | task574-6f9eb992e87d40309402a70d0d02cbb0 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello. How can I aid you?
customer: I want to attend my sisters wedding at Denver, DEN. can you help me in booking from Orlando, MCO?
agent: Sure, may I know your planned travel dates?
customer: My travelling dates are from July 29 to July 31.
agent: Do you have any specifications?
__
agent: May I know the connection limit?
customer: I prefer single connecting flight.
agent: On which name I need to reserve the flight ticket?
customer: Please reserve a ticket by the name Ryan Robinson.
agent: Do you have any other specifications?
customer: No.
agent: Here, I found a flight with 1 connection and airfare is about 100. Shall I proceed in booking?
customer: Ok, proceed.
agent: In an economy class, your ticket has been confirmed for the flight 1001 in Hawaiian Airlines.
customer: Thank you.
agent: Thank you for reaching us.
Output:
| [
"customer: I need to travel with normal cost airline."
] | task574-7e18c76833404fac9af17e12dd38a6c3 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I assist you today?
customer: I would like to travel from HOU to LGA as a business trip.
agent: Sure, may I know your planned travel dates?
customer: My journey dates are 07/16 and 07/18.
__
customer: I need break in my journey.
agent: Do you have any another specifications on your journey/.
customer: I am comfortable with economy class.
agent: Spirit Airlines providing a flight with the price 100 with single connection and it's in economy class only. Can I proceed for the booking?
customer: Go ahead.
agent: Your flight ticket reservation done with the flight number 1005.
customer: Thank you.
agent: Welcome, thank you for reaching us. May I know your good name please?
customer: Benjamin Adams here.
agent: Have a safe journey ahead.
customer: Thank you.
Output:
| [
"agent: Do you have any limits on number of connections?"
] | task574-f49e748e149f4143a0414913a139de50 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I aid you from my end?
customer: Myself Barbara Campbell, can you help me to book a flight from FL - MCO to EWR?
__
customer: Ok, my travel date is 03/04 and return date is 03/06.
agent: Sorry Barbara Campbell, there is no flight in your route.
customer: Thank you for the information, I will try next week to book.
Output:
| [
"agent: Sure, I am here to help you out. Please provide me your travel dates."
] | task574-5b122c96b4974264997baffe0b8b46c3 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how can I aid you?
__
agent: Sure, I am perky to help you. When are you planning to make your journey?
customer: my travel dates are Dec 08 and Dec 10.
agent: Do you have any break in between journey?
customer: Yes, I prefer lay by in between my journey.
agent: Is there any other specifications for you?
customer: I would like to depart in the evening time.
agent: May I know your good name?
customer: I am Kathleen King.
agent: Sorry, we are unable to provide flights on your journey routes.
customer: No problem, thank you for the information.
agent: Thank you for contacting us.
Output:
| [
"customer: Can you help me to book a flight ticket from DEN to IAD?"
] | task574-fd63b36f7f9642d08d84953532656e79 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, can I serve you?
customer: I am Jeffrey Lewis and I want to book a flight ticket to attend a party at IL-ORD from NY-EWR.
agent: Ok, could you share your depart and arrival dates?
customer: 02/25 and 02/27 are my travelling dates.
agent: May I know your budget limit?
customer: 5000 is my price.
agent: We found a flight on UA airline, flight number 1027 with the fare of 100.
customer: You can reserve it.
agent: Your ticket has been reserved.
__
agent: Thanks for connecting with us.
Output:
| [
"customer: Thank you for your help."
] | task574-cb5f4bbca489468591330b5f48619a62 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I help you?
customer: Can you please reserve me a flight ticket from DFW to SFO?
__
customer: My planned dates of journey are Aug 11 and Aug 13.
agent: May I know your name?
customer: My name is Gary Evans.
agent: May I know your connection limit?
customer: I prefer connecting flight.
agent: Is there any preferences?
customer: I prefer normal cost airlines for this trip.
agent: Sorry, there are no flights found on your travel dates.
customer: Ok, not an issue. Thank you for providing information.
agent: Thank you for choosing us.
Output:
| [
"agent: Sure, I am here to help you. Can you please share your travel dates?"
] | task574-ceba2f7121a14cf4825730ad4c9fcf42 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I am Matthew Lee. I have planned for the trip to Houston, can you please check the flight from LAS to IAH?
agent: Sure, I will help you out. May I know your travelling dates please?
customer: Thank you. My travelling dates are 12/17 and 12/19.
__
customer: Ok, please make sure that the connection limit is 1.
agent: There is a flight with connection 1 and price 100, can I proceed with this flight?
customer: I am ok with this flight, please proceed to book the ticket.
agent: Ok, your ticket has been booked.
customer: Thank you for reserving my flight ticket.
agent: Thank you for choosing us.
Output:
| [
"agent: Ok, please wait for a while."
] | task574-9fddab89d28a4dae9154718142a1420f |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How can I assist you today?
customer: I am Kenneth Anderson.
agent: Nice to meet you.
customer: I want to book a flight ticket from ATL to LAS, can you help me in booking?
__
customer: I am planning my trip dates on 08/22 and 08/24.
agent: There is a flight with price 100 and the connections 1 is available.
customer: Yes, you can confirm my ticket booking.
agent: Your ticket is booked. The flight number is 1022.
customer: Thank you for your help in my ticket booking.
agent: Welcome, have a great day.
Output:
| [
"agent: Sure, please provide your travelling dates."
] | task574-a399e4b69aba484a917ce2cb4637654c |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello.
customer: Patricia Young here.
agent: How may I render you at this moment?
customer: Can you book a flight ticket for my airport codes that is from BOS to DCA?
agent: Sure, on which dates would you like to travel?
__
agent: Ok, do you need a lay by in between the journey?
customer: Yes.
agent: Do you have any other preferences?
customer: No, that is it.
agent: There is a Jet Blue airline with fare of 100 and a lay by in between the journey matches your schedule.
customer: I am ok with the airlines. You can book it.
agent: Your ticket has been confirmed with flight number 1005.
customer: Thank you.
agent: Thank you for reaching us.
Output:
| [
"customer: The trip dates are from Sept 26 to Sept 28."
] | task574-e48a93e2a7534c2f92caaa80464565a6 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how can I aid you for the day?
customer: I want to fly from OAK to ATL. Can you book a ticket from that route?
agent: Sure, I am here to help you with that flight ticket booking. May I know your travelling dates?
customer: My planned travel dates are 07/26 and 07/28.
agent: Can I know your name please?
customer: David King.
__
customer: I want a flight with Maximum connection of 1.
agent: Do you have any other specifications?
customer: Make sure that, my depart time must be in morning.
agent: There is a direct flight-1002 available in Southwest Airlines with a fare of 100. Shall I book it?
customer: You can proceed with that booking.
agent: David King, your booking is done in economy class, the depart time is 3:00 AM and return time is 14:00 PM.
customer: Thank you for the booking.
agent: Most welcome, thank you for reaching us. Have a safe journey.
Output:
| [
"agent: May I know your connection limit?"
] | task574-97a7e4a9519841fcb4c97a6ce59219dd |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I aid you today?
customer: I am Patricia Thompson, I am planning to go for Yosemite Adventure with my friends at Detroit, can you please book a ticket under the price 200?
agent: Sure, please let me know if you need a connecting flight in between your journey routes.
customer: Yes, I need a connecting flight.
agent: On which dates would you like me to book a flight ticket for you?
customer: My trip dates are 06/24 and 06/26.
agent: May I know your boarding and landing point?
customer: My starting point is at Washington, DCA and landing is at DTW.
__
customer: Sure.
agent: We found a connecting flight for you, flight details are as Hawaiian airline, fare 100 and flight number 1026. Shall I proceed for booking?
customer: You can proceed.
agent: Your booking has been confirmed.
customer: Thank you.
agent: Thank you for opting us.
Output:
| [
"agent: Thank you for providing your details, please hold on."
] | task574-34a313bdcfbb43819377d2ace04780db |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello.
__
agent: Jason Perez, how can I aid you today?
customer: Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
agent: Sure, I am here to help you.
customer: Thank you.
agent: Hold on for a moment. Let me check.
customer: Sure.
agent: Sorry Jason Perez, there are no flights reserved on your given name formerly.
customer: Ok, not an issue. Thank you for providing information.
agent: Welcome, thank you for choosing us. Have a great day.
Output:
| [
"customer: I am Jason Perez."
] | task574-ee58d23007cf437d96f19eb7e31994e2 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I help you?
customer: Will you please book me a flight ticket from CLT to SEA?
agent: Sure, may I know your trip dates please?
customer: I will start on May 17th and return on May 19th.
agent: Do you have any connection limit?
customer: I need a direct flight.
agent: Any other requirements to be met?
customer: No.
agent: Can I know your name please?
__
agent: Sorry to inform you there is no flight available as per your request.
customer: That's alright, thanks for your assistance.
agent: My pleasure.
Output:
| [
"customer: I am Laura Campbell."
] | task574-34b93f0c117a4ba9b418fdccc617157f |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
__
customer: I would like to travel JFK from DCA. Can you please help me to book a flight ticket?
agent: Sure, can you please provide your travelling dates?
customer: My travelling dates are 09/20 and 09/22.
agent: Wait a moment please.
customer: Ok, sure.
agent: AA airlines is available on this route with a ticket fare of 100, shall I book your ticket?
customer: Yes, please proceed.
agent: Please provide your name to book the ticket.
customer: I am Deborah Davis.
agent: Deborah Davis, your ticket is confirmed with flight number 1007.
customer: Thank you for booking my flight ticket with AA airline.
agent: Thank you, have a safe journey.
Output:
| [
"agent: Hello. How can I assist you at this moment?"
] | task574-cab6792e626c461c8167f8c42ff2af5c |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how can I help you today?
customer: Can you please help me with booking a flight ticket from AUS to MCO?
agent: Can you please share your travelling dates?
customer: My travelling dates are from Jan 20-22.
agent: Do you have class preference?
customer: I am comfortable with any class.
agent: Do you need connection limit?
customer: I would be comfortable with single stop over.
agent: May I know your name?
__
agent: We found United Airline with fare 100 and flight number is 1004 with connecting flight. Shall I proceed with the booking?
customer: You can proceed with booking.
agent: Your booking is done.
customer: Thank you for the help.
agent: Thank you for choosing us.
Output:
| [
"customer: Andrew Phillips here."
] | task574-d561b2e7b3a34a389b5b9a382221eb09 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello.
customer: I am James Wilson.
agent: How may I help you?
customer: Ia m planning to travel from SFO to PHL, can you help me in booking?
agent: May I know your travel dates?
customer: my travelling dates are 06/20 to 06/22.
agent: Sorry, there is no flight found basis on your details.
__
agent: Thank you for reaching us.
Output:
| [
"customer: Ok, fine thank you for checking."
] | task574-8113da32bbf24a81b4d6abe1718c9399 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How may I assist you today?
customer: I need to attend a business meeting at LGA, can you please help me in booking a flight ticket from MCO?
agent: Sure, I will help you in booking the ticket. May I know your travelling dates please?
customer: My planned journey dates are from Apr 02 to Apr 04.
__
customer: I am Jessica Brown.
agent: Do you need any other specifications for airline?
customer: I need a economy class ticket.
agent: Can I know your time preferences?
customer: I am comfortable with any timings.
agent: Do you have any connection limit?
customer: Yes, I need a single connecting flight.
agent: There is a flight with connection 1 and price 100 with flight number 1028, can I proceed?
customer: Yes, you can proceed with booking.
agent: Ok, your ticket has been booked with flight number 1028.
customer: Thank you for opting us.
agent: Thank you for reaching us.
Output:
| [
"agent: Can I know your name please?"
] | task574-91629e0f353f44a9a6de3b8c024f097a |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello.
customer: I am Janet Perez.
__
customer: Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
agent: Please hold a moment.
customer: Sure.
agent: Thank you for waiting, there are no reservation found on the given name.
customer: Ok, no issues. Thanks for the information.
agent: Thank you.
Output:
| [
"agent: How best can I guide you from my end?"
] | task574-b4a65686a49b439dab098b08fd1dea8b |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello. How can I assist you today?
customer: I want to book a flight ticket for my two days trip from 11/14 to 11/16, can you help me?
agent: Sure, can you please help me with the airport codes?
customer: Sure, my airport codes are from IAD to JFK.
agent: May I know your name to proceed further?
customer: Ok, my name is Jessica Harris.
__
customer: Please check for a connecting flight.
agent: I am sorry to inform you that there is no flight available with 1 connection.
customer: It's ok, not an issue. Thank you for your help.
agent: Thank you for reaching us, have a great day.
Output:
| [
"agent: I found a flight available with price 100 and the connection is 0 with JetBlue airline. Would you like me to proceed with the booking?"
] | task574-48993d61ba164ea4ab4fb8c83f7fd655 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how can I help you today?
customer: I am looking for a flight from LGA to ATL, can you help me in booking?
agent: Sure, may I know your planned travel dates?
__
agent: May I know your connection limit?
customer: Please look for a connecting flight.
agent: Ok, do you have any other specifications?
customer: No, thank you.
agent: May I know your good name?
customer: Myself Sharon Edwards.
agent: Please wait for a moment. I will check the availability of the flights.
customer: Sure, I will wait for your response.
agent: We found an airline: Delta, flight number: 1018 and price is 100 with one connection.
customer: That's fine, please proceed with booking.
agent: Your flight ticket has been reserved.
customer: Thank you for the service.
agent: Thank you for reaching us.
Output:
| [
"customer: Sure, my planned travel dates are Nov 29 and Dec 01."
] | task574-0ad78726b50d4285a98c051d318ff405 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi, I am Jacob Thompson.
agent: Hello, how may I help you?
customer: I want to attend a business meeting, can you be my helping hand in reserving a flight ticket?
agent: Yes, I will. Can you provide me your journey details?
__
agent: Yes, there is flight 1000 in AA airline with the cost of 200 fulfilled your criterion. And it's a single connection flight. Shall I book it?
customer: Yes, please book my ticket.
agent: Ok, your ticket has been booked. Thanks for opting us.
customer: Thank you for your quick response.
Output:
| [
"customer: My travelling dates are from 01/07 to 01/09. I want to fly from New York, NY-EWR to Dallas, TX-DFW."
] | task574-1066e61824ad4e2a82a61d047edf7f4b |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, Betty Roberts here.
agent: Hello, how may I aid you today?
customer: Can you please reserve me a flight ticket which is having it's depart time in the afternoon?
agent: May I know your airport codes please?
customer: My airport codes are DTW - PHX.
agent: Can you please share on what dates you are planning to travel?
customer: My trip dates are 11/19 - 11/21.
agent: At which time you would like to start and end your journey?
customer: Already mentioned above.
agent: We found a flight with couple of connections, shall I proceed?
__
agent: Ok, thank you.
customer: Thank you for your information.
Output:
| [
"customer: Do not proceed."
] | task574-0c38cb8238484bb0be3d4e76f7f29799 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How may I assist you?
customer: Can you find me a flight to Detorit from New York?
agent: Sure, I am here to help you out. May I know your travelling dates please?
customer: I plan to travel on July 8th and return on July 10th.
agent: Can you please share your airport codes?
customer: My source point is JFK and my destination is DTW.
agent: Is there any connection preference?
customer: I prefer a connecting flight.
agent: May I know your name please?
customer: My name is Christopher Carter.
agent: Do you have any other specifications?
customer: No.
agent: Hawaiian airlines is available in your route with the fare of 100 , shall I proceed with the booking??
customer: Please proceed with booking.
agent: Your ticket is booked with the flight-1005.
__
agent: Thank you for choosing us.
Output:
| [
"customer: Thank you for helping me."
] | task574-94cf70eff279410a8829d57b37b0bf9d |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am Stephanie Perez.
agent: Hello, how can I assist you?
customer: I am planning to enjoy fun filled vacations at New York, JFK. So can you please help me in booking a flight ticket from Orlando, MCO?
agent: Sure, when do you want to travel?
customer: My travelling dates are from Feb 12 to Feb 14.
agent: Ok, do you prefer business class or economy class?
customer: I am comfortable with any class flight.
__
customer: Sure.
agent: Thank you for waiting, we found a connecting flight in 1024 AA airline with a fare of 200. Can I proceed?
customer: Sure, you can proceed for booking.
agent: Sure, your ticket has been booked in economy class.
customer: Thanks for your assistance.
agent: Thank you for reaching us.
Output:
| [
"agent: Ok, please wait."
] | task574-f951aedd4fbe4e4995feb3747678418a |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
__
customer: I am David Davis. I would like to change my existing reservation. Could you help me out?
agent: Sure, please hold on for a moment, let me check.
customer: Sure, please take your time.
agent: Can I know your preferable dates?
customer: I want to travel from CLT to LGA. Travel dates are from 09/05 and return back on 09/07.
agent: I found a flight 1008 of Delta airlines matches with your preferences, can I proceed?
customer: Yes, please go ahead.
agent: Your ticket is booked.
customer: Thank you for the help.
agent: Thank you, have a good day.
Output:
| [
"agent: Hello, how may I aid you?"
] | task574-9a34dd42400a46458425a440b12908d8 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how can I help you?
customer: Myself Kenneth Rodriguez, I need to travel Washington DC, could you reserve flight ticket from MCO to IAD?
agent: May I know your desired travel dates please?
customer: My travelling dates are 07/27 and 07/29.
agent: Give me a minute.
customer: Take your time.
__
customer: That's not issue, I will choose any other source to travel that place.
agent: Thank you for reaching us.
Output:
| [
"agent: Sorry, there is no flight on your given dates."
] | task574-f50c0b629932467fb80e0684e91e4774 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
__
customer: Please help me out in booking the ticket from HOU to OAK.
agent: May I know your desired travel dates please?
customer: My trip dates will be Jun 15 to Jun 17.
agent: Do you have any specifications?
customer: I need a connecting flight.
agent: May I know your name please?
customer: Nancy Hernandez is my name.
agent: There is a flight with connection limit 1 and fare 100, shall I proceed for booking?
customer: Please proceed.
agent: Your ticket is booked, flight number 1006 with American Airlines.
customer: Thank you.
agent: Thank you for opting us.
Output:
| [
"agent: Hello. How can I help you?"
] | task574-9a2a8778a18b45fbac56da005d64f347 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi. Nicole Roberts here.
__
customer: I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. can you please help me out with changing of my reservation?
agent: Sure, please allow me a moment.
customer: Ok.
agent: Sorry, there is no reservation matching with your name in our portal to make changes.
customer: That's ok, thank you for your help.
agent: Thank you for choosing us, have a great day.
Output:
| [
"agent: Hello, do you need any help from us?"
] | task574-ad5f7cb140b24d91b19e6aa5a4567d5d |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello.
customer: I am Pamela Hill.
agent: Pamela Hill, how may I assist you with today?
customer: Can you help me in cancelling my recent reservation?
__
customer: Ok.
agent: Thank you for your time. I see that there is no active reservation on your name.
customer: Its ok, thank you.
agent: Thank you for reaching us. Have a great day.
Output:
| [
"agent: Sure, please allow me a minute."
] | task574-ade99546b85c4f04b50ac831f4c0f579 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am Stephanie Carter.
agent: Hello, how can I serve you today?
customer: Can you please help me to book a ticket with the fare of 500?
agent: Sure. May I know your airport codes?
customer: My airport codes are from DCA to SEA.
agent: Let me know your travelling dates.
customer: I would like to leave between 09/09 and 09/11.
agent: Do you have any connection limit?
__
agent: Thanks for waiting, there is a flight with airline: Jet blue, flight number:1006, price 100,1 connection. Shall I proceed?
customer: Ok, please book this ticket.
agent: Your ticket has been confirmed.
customer: Thanks for your service.
agent: Thank you.
Output:
| [
"customer: I need a halt."
] | task574-6c590010c1fa4bec8825e0db65b558d6 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how can I assist you?
customer: Could you please help me in flight ticket booking process from AUS to OAK?
agent: Sure, I can help you with that. May I know your travel dates please?
customer: Thank you for your response, I want to take off on Dec 11 and book my return ticket also on Dec 13.
agent: May I know how many stopovers do you need in between your journey?
customer: Yes, I want a connecting a flight.
agent: Please let me know if you have any other specifications.
customer: I would like to travel in business class flight.
agent: Can I have your good name please?
customer: Sure, my name is Larry Hernandez.
__
customer: Ok.
agent: Sorry to inform you that there are no flights available for you on those dates with your given details.
customer: Oh! It's ok no problem. Thank you for your information.
agent: Thank you for choosing us.
Output:
| [
"agent: Ok, please wait."
] | task574-93b3806bee434b2b9bb388502e2eaf16 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How may I guide you today?
customer: Owing to an emergency, I just need to cancel my recent reservation. Can you please aid me with cancellation?
agent: Sure, I will help you with that.
customer: Thank you.
agent: May I know your name please?
customer: Sure, Emma Anderson is my name.
__
customer: That's Ok, thanks for your service.
agent: Thank you for reaching us.
Output:
| [
"agent: I am sorry to say that there is no reservation found under your name."
] | task574-5915c31b634f41fb8c3b0ece290da70c |
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