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Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How may I guide you?
customer: Can you please help me to change my reservation?
__
customer: My name is Ashley Lewis.
agent: Ok, please wait a minute.
customer: Sure.
agent: Sorry to inform you that, there is no ticket booking under your name to change the details.
customer: Ok, not a problem. Thank you.
agent: You are welcome. Thank you for choosing us.
Output:
| [
"agent: Sure, I will help you. On which name you have reserved your previous reservation?"
] | task574-7173468910a64f24b0e2caea703596d6 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello. I am David Jones.
agent: Hello, how can I serve you today?
customer: I am invited for the inauguration of sports event at Detroit, MI-DTW. Could you please help me with booking a flight ticket?
__
customer: Sure, I intend to fly from MN-MSP.
agent: OK, help me with your journey dates.
customer: sure, my departure is on 02/15 and arrival is on 02/17.
agent: Ok, do you have any other specifications?
customer: I need a connecting flight.
agent: Ok, we found a flight in AA airline with a fare of 100 and the flight number is 1006. Shall I proceed with booking?
customer: Yes, please proceed.
agent: Your ticket has been confirmed with single connection.
customer: Thank you for your kind service.
Output:
| [
"agent: Ok, may I know your source airport code?"
] | task574-dfeda2bf63d0414eba042764836c6975 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello.
customer: I am Edward Wright.
agent: How can I help you?
customer: I want to attend my seminar in FL - MCO, please help me for booking flight ticket.
agent: Sure, could you please give me your source code?
customer: My source code NY - JFK.
__
customer: My travelling dates from 05/07 to 05/09. Make sure that connection limit is 1 and price limit is 1000.
agent: Edward, there is no flight available for your desired details.
customer: Ok, thanks for your services.
Output:
| [
"agent: Your preferred journey dates please?"
] | task574-e07a12585ee94aa68bae62d3b7d67910 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi. I'm Scott Clark.
agent: Hello, how can I assist you today?
customer: I am a science student, I have to visit science lab in Charlotte for my project work. Can you please book a flight ticket from DCA to CLT?
agent: Sure, could you please help me by providing your dates please?
customer: I want to go on 03/26 to 03/28.
agent: We found a flight on your provided details in Hawaiian airline. Do you like me to proceed with that?
customer: The flight price should not exceed 200.
__
customer: Please book my ticket.
agent: Ok, your ticket is booked with the flight number 1028.
customer: Thank you for your help.
agent: It's my pleasure.
Output:
| [
"agent: Ok, the price of the flight is only 100."
] | task574-9ec8dc19376d44858069b048b6ef2bd7 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I aid you?
customer: I am planning to travel from BOS to SEA. Can you please help me to book a ticket?
agent: Ok, which class do you prefer to travel?
customer: I would prefer economy class.
agent: May I know your travelling dates to search for the flight?
customer: My travelling dates will be on Sept 17 to Sept 19.
agent: May I know your connection limit?
customer: I need a direct flight.
agent: Can I have your name?
customer: George Perez here.
agent: Sorry to say, there is no flight available for you.
customer: Ok, not an issue.
__
customer: Thank you.
Output:
| [
"agent: Thank you for reaching us."
] | task574-fe5c2b54ae75491996180a1506b03e39 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi, I am Alexander Young.
agent: Hello. How can I guide you?
customer: Could you please help me to book an economy class ticket within the fare limit 1000 to New York?
agent: Sure. Are you okay with connecting flight or you need a direct flight?
customer: I need a stopover in between my journey.
agent: On what dates you want me to make the reservation?
customer: I need to depart on Jan 24th and I intend to return on Jan 26th.
agent: Could you please share your exact airport codes?
customer: My source airport code is IAH and my destination airport code is JFK.
agent: Thank you for providing all necessary details, please hold a moment, let me check with the airlines and let you know.
customer: Sure.
__
customer: That's fine, you can book the ticket with this airline.
agent: Your flight ticket has been processed.
customer: Thank you for your support in booking.
agent: Thank you for reaching us.
Output:
| [
"agent: We found a Delta airline, flight number:1002 and the price is 100."
] | task574-613a1dab6cd8418ca4121c9905073bb4 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: Please help me to change my recent reservation.
agent: Sure, we are happy to help you. Can you please let me know your good name?
__
agent: Sorry, there is no active reservation on your name in our records.
customer: Thank you for your information.
agent: Thank you for contacting us.
Output:
| [
"customer: Paul Collins."
] | task574-612047f7a06445b8a66ff99d5308a144 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, Alexander Nelson here.
agent: Hello, how may I help you today?
customer: I have a chance to participate in Metropolitan Museum of Art to exhibit my arts in New York, can you aid me for booking a plane with the price limit of 1000?
agent: Sure, please provide your journey details?
customer: I would like to travel from Washington, DC - DCA to NY - JFK. My travelling dates are from 07/04 to 07/06.
agent: Let me know your connection limit?
__
agent: Sorry for the delay, Spirit airline of 1017 number has your requirements. Shall I go with this airline?
customer: Ok, you can proceed for booking.
agent: Your ticket booking has been done successfully.
customer: Thanks for your service.
agent: Thank you for booking a ticket with us.
Output:
| [
"customer: I need a connected flight."
] | task574-84cfc275dc7945ada8882c71ed6eabca |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello.
customer: I am Amy Williams.
agent: How can I assist you today?
customer: I need to amend my reservation as my schedule got postponed. Can you please help me about that?
agent: Sure, will you please give me a moment?
customer: Thank you for considering my request.
__
customer: It's ok, anyway thank you for the information.
agent: Welcome, have a great day.
Output:
| [
"agent: Thanks for waiting, there is no reservation found under your name."
] | task574-bca6130bb40e408fb50638797b6dfb7c |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am Angela White.
agent: Hello, how can I assist you today?
customer: I have a plan to visit Detroit Historical Museum, please book a flight ticket under price 500.
agent: Sure, could you please provide me your source and destination codes?
__
agent: Please share me your planned travel dates.
customer: My travelling dates are from 10/08 to 10/10.
agent: Please wait for a moment.
customer: Ok.
agent: We found a direct airline: Frontier, flight number: 1012 and price is 100. Shall I proceed to booking?
customer: I need a connecting flight. Please don't proceed.
agent: Ok, Thank you for reaching us.
customer: Thanks for the information.
Output:
| [
"customer: I want to fly from LAS to DTW."
] | task574-9795a080b6d84c74a317241c683b19ff |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am Michelle Turner.
agent: Hello, How can I help you?
customer: I want to attend cultural event in IL - ORD. Help me with booking.
agent: Sure, May I know the source and travelling dates?
customer: My origin is CA - LAX, my depart is on 02/19 and return on 02/21 with single connection and price limit 5000.
__
customer: Ok, thank you, for the information.
Output:
| [
"agent: Sorry to tell that there is no flights found on your request. Thank you for contacting us."
] | task574-877e516494a44e8392e5211fa461295c |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello.
customer: Helen Miller here.
agent: How can I assist you?
customer: I would like to book a flight on the route from LAS to BOS, please help me.
agent: Sure Helen, can I know the travel dates please?
customer: I will be travelling on the dates from 12/25 to 12/27.
__
customer: Ok, take your time and revert back to me with available information.
agent: There is flight in Delta airline with price 100.
customer: You can proceed with confirming my reservation.
agent: Your ticket has been booked with flight number 1019.
customer: Thank you for helping me out.
agent: Thank you for approaching us.
customer: Most welcome.
Output:
| [
"agent: Ok, wait a moment please."
] | task574-df2e6b29389a426baf0b0a84fa2f39b5 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am Christine Carter.
agent: Hello, how may I serve you?
customer: I am planning to visit a Lincoln memorial at Washington, so can you book a ticket with a connecting flight?
agent: Sure, can you please share your journey points?
customer: My journey airport codes are from CA-LAX to DC-IAD.
agent: May I know your travel dates?
customer: My travel dates are 09/08 and 09/10.
agent: Do you have any price limit?
customer: My price limit is 200.
agent: Please wait for a while.
customer: Ok.
agent: We found a UA airline with flight number 1019. Single connection and fare is 100.
customer: You can proceed.
__
customer: Thank you for your service.
agent: Thank you for choosing us.
Output:
| [
"agent: Your booking has been done."
] | task574-80e3ff73d5b049e4a00d582efa4ea8a5 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, Laura Miller here.
agent: Hello, how can I assist you?
customer: I need to reserve a ticket from JFK to HOU, can you please help me?
__
customer: My journey dates are 01/14 to 01/16.
agent: Please share your specifications.
customer: I need a connecting flight.
agent: Is there any requirements?
customer: No, please go ahead.
agent: We found an Southwest airlines with 0 connections and flight number is 1004. Shall I proceed?
customer: Please proceed.
agent: Your ticket has been confirmed.
customer: Thank you.
agent: Thank you for choosing us.
Output:
| [
"agent: Sure, let me know your travelling dates."
] | task574-9710374fc7d346199fd7ace2d13389da |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello.
customer: I need a flight ticket to attend a business meeting in Houston, can you find a flight for me?
agent: Sure, will you provide your travelling dates please?
customer: The travelling dates would be on 10/26 and return back from Houston on 10/28.
agent: Please provide your airport codes that you want to travel.
customer: Sure, my runway airport codes are IAH which is in Houston and HOU which is also in Houston.
agent: Please mention the name for booking the ticket.
customer: Sure, my name is Kathleen Rodriguez.
agent: Please give me a moment.
customer: Sure.
agent: Thank you for waiting. Based on your details, there is a flight with price 100 and the connections 0 is available.
customer: No, please do not proceed with ticket confirmation, I need a connecting flight in my journey.
agent: Sorry, there is no flights found with connections 1.
__
agent: Thank you for reaching us. Have a great day.
customer: Thank you for your great service.
Output:
| [
"customer: No issues with that one."
] | task574-3126adb01ace4ff4baac7548f29d8b5c |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how may I aid you?
customer: I am Stephen Young. I am planning to visit some new places at Orlando, help me in booking my flight ticket with one halt.
__
customer: My travelling dates will be 12/26 to 12/28.
agent: May I know your airport codes?
customer: I would like to start my journey from TX-DFW. My landing airport will be FL-MCO.
agent: Thanks for providing your details. Unfortunately there are no flights found with your requirements.
customer: Its ok, thank you for your assistance.
agent: Thank you for choosing us.
Output:
| [
"agent: Sure, can you please share your travelling dates?"
] | task574-9c8daa22b81d4915aec25a24335679e1 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How may I help you today?
customer: I need to purchase a plane ticket from LAX to DEN. Can you help me?
agent: Ok, I am here to help you with that. Can I know your planned trip dates?
customer: I am planning to start on Oct 19 and return on Oct 21.
agent: Can I know your good name?
customer: I am Anna Martin.
agent: Ok, may I know your connection limit?
customer: I need 1 flag stop within my route.
agent: Frontier airlines are providing a flight having a connection limit 1 and the ticket fare of 100. Can I proceed with the ticket booking?
customer: Perfect, please proceed.
__
customer: Thanks for your support.
agent: Thank you for reaching us. Have a safe journey.
Output:
| [
"agent: I have confirmed your flight in an economy class and the flight number 1000."
] | task574-3c322dcb88ea46a094f38678de11992a |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How may I guide you today?
customer: My business meeting has been cancelled, could you please help me with cancelling my recent reservation?
agent: Sure, I will help you with that. Can you please provide your name?
customer: My reservation was done under the name Kimberly Green.
agent: Please wait for a while.
__
agent: I am sorry to say that there is no reservation found under your details.
customer: That's ok, no issues. Anyways, thank you for the information.
agent: Thank you for contacting us.
Output:
| [
"customer: Sure, take your time."
] | task574-bc8138d0107e4241a448128d38252ae8 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello.
customer: I want to book a flight ticket from SFO to DCA, can you please help me?
__
customer: My planned travel dates are May 29 and may 31 respectively.
agent: Do you have any specifications?
customer: I am looking for a connecting flight.
agent: May I know the name to reserve the ticket?
customer: Please book a ticket under the name Gregory Nelson.
agent: Here, I found a flight with 1 connection and airfare is about 100. Shall I proceed in booking?
customer: Yes, please proceed with this flight.
agent: In an economy class, your ticket has been confirmed for the flight 1012 in Spirit Airlines.
customer: Thank you for booking my ticket.
agent: Thank you for reaching us.
Output:
| [
"agent: I am here to help you in booking. May I know the planned travel dates?"
] | task574-362292a1ccb044a2a11ee0ffe7c42f74 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How can I help you?
customer: Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
__
customer: Ok, I have reserved it on the name of Carol Jackson.
agent: Thank you. Please be online for a while. I will check your reservation status and get back to you.
customer: Sure, take your time.
agent: I'm happy to inform you that I have found a active reservation on your name and I have cancelled it.
customer: Thank you for your kind help.
agent: Thank you for reaching us.
Output:
| [
"agent: Sure, let me know your name to check your reservation details."
] | task574-1a224377b4964dd48a9cb1677d02a6dc |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how can I help you?
customer: I am Sandra Young. Can you help me with booking from OAK to MSP?
agent: Sure, can you provide your journey dates?
customer: My journey dates are May 27 and May 29.
__
customer: I need a connecting flight.
agent: There is a connecting flight with number 1003 in airline UA, the fare is 200. Can I book it?
customer: Please book it.
agent: Your ticket is reserved.
customer: Thank you.
agent: Thank you for reaching us.
Output:
| [
"agent: Do you have nay specifications?"
] | task574-69807bcb1b1b493ab452f8a7f17ed96c |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am Frank Martin. Can you render me in booking an economy class ticket from PHX to EWR?
agent: Hello. I am glad to assist you with the concern you have. Ok, may I know your travel dates too?
customer: Thank you for considering my request. I am planning to start on 01/29 and return back on 01/31.
agent: There is a flight available with a connecting flight and the airfare is 200. Can I book the flight 1003?
customer: Yes, you can go ahead.
__
customer: Thank you for the support.
agent: Thank you for choosing our agency.
customer: You are welcome.
Output:
| [
"agent: Ok, the flight ticket is booked and the airlines is JetBlue."
] | task574-b6bb47424b594ff9a976918cc83bf3be |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I would like to make a flight ticket reservation from DEN to OAK, can you please help me?
agent: Sure, please provide your travelling dates.
customer: Sure, I am willing to travel on Feb, 15 and return back on Feb, 17.
agent: Ok, Do you have any class preference?
customer: I am comfortable to travel in any class.
agent: Ok, May I know your connection limit?
customer: Yes, flight has to be with single connection.
agent: Ok, Is there any other preferences?
customer: No, thank you for asking.
agent: Thank you for providing details, we found a connecting flight in 1000 Delta Airlines with a fare of 100. Can I proceed?
customer: Please proceed for booking.
__
customer: Sure, my name is Deborah Scott here.
agent: Your ticket has been booked.
customer: Thank you for your service.
agent: Thank you for choosing us.
Output:
| [
"agent: May I know your name?"
] | task574-a667eb11537a4b38a9bf2bc91121a453 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello,.
agent: Hello, how can I serve you today?
customer: I am Mark Harris. I have a plan to visit the best places in Houston with my friend's to enjoy my holidays. Can you please help me in booking?
agent: Sure, we are here to help you. When are you planning to move?
customer: My depart will be on 09/01 and arrival on 09/03.
agent: Please provide your specifications.
__
agent: Please help me with your codes of the code.
customer: My travelling begins from MI-DTW ans ends on TX-HOU.
agent: Ok, please wait a moment.
customer: Ok.
agent: AA airlines with single connection and price is 100 of 1029 flight. Shall I proceed for booking?
customer: You can continue with booking.
agent: Your ticket has been confirmed.
customer: Thank you for your response.
agent: Thank you for choosing us.
Output:
| [
"customer: I can bare up to 1000. I need a stopover."
] | task574-6673ef5b3b714803a8ae018ae00bd199 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I need to book a flight ticket from LAS to ORD, Can you please help me for booking?
__
customer: I would like to travel on 03/30 to return on 04/01.
agent: Would you like to fly with connecting flight or direct flight?
customer: I need a connecting flight.
agent: Are you looking for business class flight or economy class flight?
customer: I am comfortable with any class.
agent: Are you comfortable with any timings for your return and depart?
customer: No.
agent: May I ask for your airline preference for your journey?
customer: No.
agent: If you can provide me with your name, that would be helpful to us to check with the flights availability.
customer: Deborah Mitchell here.
agent: Thank you for providing all your details, please allow me 2-3 minutes.
customer: Sure.
agent: Thank you for waiting, Deborah Mitchell.
customer: Ok.
agent: As per your requirement, we found a connecting flight with Hawaiian Airlines with 1004 flight number and airfare is 100. Are you comfortable with this flight?
customer: Ok, proceed for booking.
agent: Your ticket is reserved for a economy class and the depart time is 16:00 hours and the arrival time is 7:00 hours.
customer: Thanks for your information.
agent: Thank you for reaching us. Hope we see you again!.
Output:
| [
"agent: I am here to help you with your concern. Sure, can you please let me know your travel dates?"
] | task574-ade75095112346f2b8bead2a7518f5c1 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi,.
agent: Hello, how may I provide assistance to you?
customer: I am Pamela Lee. Please book a ticket to travel from CLT to IAD.
__
customer: Connections limit is 1.
agent: Do you have any restrictions in price?
customer: Price limit is 1000.
agent: Please provide your dates of travel?
customer: I will depart on 04/08 and return by 04/10.
agent: Ok, please wait for a moment I will check and let you know.
customer: Sure.
agent: Thank you for your time, we found a flight in Frontier airline and flight number 1013. The fare is 300. It is a connecting flight. May I proceed with booking?
customer: Please book connecting flight.
agent: Sure. Your booking has been confirmed with a connecting flight 1013.
customer: Thanks for the help.
agent: Thank you for connecting us.
Output:
| [
"agent: Sure, please mention your connection limit?"
] | task574-b7001427217249df8d8dd9727a8d7f60 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello,.
agent: Hello, how can I help you?
customer: Can you please help me in booking my flight ticket from DCA to EWR?
agent: Sure, may I know your travelling dates?
customer: My planned travel dates are April 01-03.
agent: Do you have any connection limit?
customer: I prefer to fly in connected flight.
agent: Any other preferences?
customer: I am looking for not to fly in low cost airlines.
agent: May I know your name?
__
agent: Sorry, there are no flights found with your details.
customer: Ok, no issues. Thank you for your service.
agent: Thank you.
Output:
| [
"customer: Stephanie Hernandez is my name."
] | task574-4c2711f0a126478ab481c4f22737d48e |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello,. How can I help you?
customer: I am Margaret Allen.
agent: Ok.
customer: I want to book a flight ticket from TX-DFW to FL-MCO. Can you help me?
agent: Sure, I am here to assist you. May I know your trip dates?
customer: 04/18 and 04/20 are my travelling dates.
agent: Do you have any other requirements?
customer: 200 is my fare.
agent: Please wait for a while.
customer: Ok.
agent: Thanks for your time. There is a connecting flight with price of 100 and 1016 flight number. Shall I proceed?
customer: You can reserve it.
__
customer: Thank you for your help.
agent: Thank you for availing us, have a good day.
Output:
| [
"agent: Your booking has been confirmed with AA airline."
] | task574-7efa10df6337447cb73b91b8257a763c |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello.
customer: I am Stephen Perez.
agent: How can I serve you today?
customer: I am planning to book a ticket from BOS to CLT. Can you please help me out to book a ticket for me?
agent: Sure, let me know your travel dates please?
customer: I am planning to travel on Feb 09 and return back on Feb 11.
agent: Do you have any specific depart and arrival timings?
customer: My return time is morning.
__
customer: I am looking for a connecting flight.
agent: Do you have any airline preference?
customer: No.
agent: Ok, is there any class preference?
customer: No, I am ok with any class.
agent: AA airlines is providing connecting flight with the ticket fare of 100 and depart time is 09:00 AM, arrival time is 05:00 AM. Shall I proceed?
customer: That's fine, please proceed the booking.
agent: Your ticket has been confirmed by flight number 1029 and an economy class.
customer: Thank you for your service.
agent: Thanks for choosing us.
Output:
| [
"agent: May I know your connection limit?"
] | task574-9a492353130f4e1abd269443267d521f |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, What kind of help are you expecting from our side?
customer: As I need to play for the upcoming football tournament, I would like to travel from Denver. Can you help me book a flight ticket with a fare of 200?
agent: Sure, I am ravish to help you. Can you please let me know your journey dates?
customer: Sure, my travelling dates are on 08/08 to 08/10.
agent: Kindly assign your source and destination points?
__
agent: May I know your name please?
customer: My name is Melissa Thompson.
agent: Thank you for providing your details, please wait for a while.
customer: Sure.
agent: Thanks for waiting, we are pleased to inform you that, we have found airline, flight number 1010, 1 stopover and the ticket fare is 100. Shall I proceed?
customer: Sure, you can proceed for booking.
agent: Your ticket has been reserved with Southwest airlines.
customer: Thank you.
agent: Thank you for approaching us.
Output:
| [
"customer: My source is Denver, CO - DEN. Destination airport is New York, NY - EWR."
] | task574-eda3e1ef3517458f8fb65f5e7bdfcb14 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I assist you?
customer: Eric Martin here. Could you book my ticket in a connecting flight?
agent: I am happy to help you, please provide your journey dates.
customer: I want to leave on Dec 31 and return on Jan 2.
agent: Ok, may I know your airport codes to get a flight for you?
customer: I want to travel from ORD to PHX.
agent: Do you have any class preferences?
__
agent: Sorry, there is no flight for you on your planned dates.
customer: No problem, thank you.
agent: Thanks for reaching us.
Output:
| [
"customer: No, I want to return in the evening."
] | task574-48515489add54891ba480437dc9816e5 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am Ruth Perez.
agent: Hello, How can I help you today?
customer: I love to do adventures as if now I would like to do Scuba diving in Shadow Cat Adventures at Phoenix, AZ-PHX. Can you please book a good reservation for me?
agent: Sure. Can you please provide your journey dates and origin code?
customer: I will start from New York, NY-JFK on 07/14. My returning day is on 07/16.
agent: Ok, please wait for a minute, I will check and get back to you.
customer: Ok.
agent: We found an Delta airline flight, with number 1004. The price is 200, with 1 connection.
__
agent: Ok, your ticket has been booked with flight number 1004.
customer: Thanks for your service.
agent: Thanks for availing us.
Output:
| [
"customer: You can proceed for booking."
] | task574-da4e2cc046ad44d48de845e4e4e70635 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, what can I do for you today?
customer: Can you please make a reservation from HOU to LAX to attend a meeting in Los Angeles?
agent: Sure, please forward your trip dates.
customer: My journey dates are on Aug 26th and 28th.
agent: May I know your airline preference?
customer: I am comfortable with any airline.
agent: Any other requirement to be met?
customer: My depart time should be in the evening.
agent: Can you mention your name to proceed further?
customer: My name is Steven Turner.
agent: JetBlue airline has a connecting flight with number 1006 for fare 100, shall I proceed?
__
agent: Your ticket is reserved in economy class.
customer: Thank you for your service.
agent: Thank you for opting us and your flight depart time is 0:00 hours.
Output:
| [
"customer: Ok, proceed with the booking."
] | task574-1bd0ad5185a64197b7d2684f24859e0c |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How can I assist you today?
__
agent: Sure, will you mention your travelling dates please?
customer: My trip dates are 08/28 and 08/30.
agent: Do you have any preferences about flight connections?
customer: I need break in my journey.
agent: Do you have any preferences about class?
customer: No.
agent: Please mention your name.
customer: Anthony Mitchell here.
agent: The Southwest airlines providing a business class flight with price 700 and the connections 1. Shall I confirm your ticket?
customer: Please proceed.
agent: Your ticket is booked. The flight number is 1011.
customer: Thank you.
agent: Welcome, have a great day.
Output:
| [
"customer: I would like to travel from SEA to PHL as a holiday trip."
] | task574-a30bd425e1404a45b2b4b4b9d9b36d1d |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi, I am Thomas Adams.
agent: Hello, how can I assist you?
customer: I have planned to visit Alcatraz Island with my family members in San Francisco, CA - SFO. Can you please book me a flight ticket on 05/05?
agent: Sure, please share me your return dates?
customer: Sure, my return date is 05/07.
agent: To book your ticket provide me your origin code?
customer: Ok, I would like to start from Phoenix, AZ - PHX.
agent: Please wait for few minutes, let me check and revert you.
customer: Sure.
__
customer: Ok, you can book it.
agent: Your ticket has been booked.
customer: Thank you.
agent: Thank you, for reaching us.
Output:
| [
"agent: Thanks for waiting, I found a 1004 Southwest airline with single connection and price of 200. Shall I proceed with booking?"
] | task574-913df952752d4e409737f5614758c20b |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi, I am Anthony Young.
agent: Hello. How may I help you?
customer: I would like to travel to MSP from IAH to enjoy film festivals.
__
customer: Sure, my journey dates are Aug 30 and Sept 1.
agent: Please wait. Thanks for your patience. I have found Hawaiian airlines which flies with one connection.
customer: Ok, please proceed.
agent: Yes, I have confirmed your flight ticket with flight number 1019.
customer: Thank you for your assistance.
agent: Thank you.
Output:
| [
"agent: Sure, tell me your travel dates please?"
] | task574-a8c2e2b6fc2e4a768893f0d1484d1ede |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how can I assist you?
customer: Melissa Hill here. Due to some reason, I have to stay back. Can you change my reservation dates?
agent: Sure, please wait for a while.
__
agent: Sorry, there is no reservation found on your name in our database to change.
customer: That's fine.
agent: Thank you for approaching us.
customer: Thank you for your time.
Output:
| [
"customer: Sure."
] | task574-bb497f7f768246c8b73d4b8a11f2b79f |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how may I assist you?
customer: Owing an emergence, I want to cancel my recent reservation. Can you help me with it?
agent: Sure, please let me know your name to cancel your reservation?
customer: My name is Cynthia Hernandez.
__
customer: Sure.
agent: Thanks for waiting, no reservation found with your name to cancel your reservation.
customer: Ok, no issues. Thank you.
agent: Thanks for choosing us.
Output:
| [
"agent: Ok, please wait for a moment."
] | task574-591b76a1d9844fb494d65a9c8d0d42f4 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I help you today?
customer: Can you help me in doing a reservation from MSP to LAX?
agent: Sure, could I have your trip dates, please?
customer: My journey dates are Jan 24 to 26.
agent: Do you have any specifications?
customer: I need a connecting flight.
agent: On what name, do I need to reserve the ticket?
customer: I am Melissa Phillips.
agent: We found a connecting flight 1000 from Delta airline with a fare 100. Shall I proceed?
__
agent: Your ticket has been confirmed in economy class.
customer: Thank you.
agent: Thank you for reaching us.
Output:
| [
"customer: Ok, please proceed."
] | task574-a05de88a4f9f4ef984d4d7aef30c671a |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi. I am Laura Lewis.
agent: Hello, may I know your name please? How can I help you?
customer: Since I am a Model, I need to attend a Beauty contest at Los Angeles. Please book me a ticket from DFW to LAX. My preferred journey dates are 05/07 and 05/09.
__
customer: Ok.
agent: Yes, there is a flight available with 1 connection and the price is 100.
customer: Fine, please book the ticket.
agent: Sure. Your ticket is booked with Southwest airlines and the flight is 1006.
customer: Ok, thank you for booking.
agent: Thank you and have a nice day.
Output:
| [
"agent: Sure, please provide me your travelling dates? Please wait for a moment."
] | task574-1f57394e78f0473e9db9bd447410f584 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I serve you?
customer: I am Ryan Thomas. I need a flight ticket to go to my hometown that is Chicago, can you please help me to book a flight ticket from Washington?
agent: Sure, can you please share your airport codes?
customer: Thank you. The preferred airport codes are DCA and ORD.
agent: When are you planning to travel?
__
agent: Do you need a lay by?
customer: Yes, I need a single halt.
agent: Thanks for sharing your details. There are no flights found on your route.
customer: It's ok, thank you for searching the flight.
agent: Thank you for opting us.
customer: You are welcome.
Output:
| [
"customer: The planned travel dates are 12/10 and 12/12."
] | task574-e6ac32f05830451aa29b09bdea92de74 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello,.
agent: Hello, how may I help you today?
customer: I am Shirley Allen.
agent: Ok.
customer: I want to fly from DEN to DFW to meet my friend, can you please help me to book a flight ticket?
agent: Sure, we are here to help you. On which dates would you like me to book a flight ticket for you?
customer: Sure, the trip dates are 07/12 to 07/14.
agent: Do you have any specifications?
customer: I need a halt. My price is 200.
agent: Ok, please wait for a while.
customer: Sure.
agent: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.
__
agent: Thank you for opting us.
Output:
| [
"customer: Ok, not an issue. Thank you for your information."
] | task574-6e832c7e2d874079bcd0f632efa0d3a4 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am Kenneth Gonzalez. I would like to book a ticket from LAX to MCO. can you please help me to book a ticket?
agent: Hello, how can I help you today? When are you planning to travel?
__
agent: Ok, flight- 1022 of airlines- Spirit, price- 100 with connection matches your requested details. Shall I proceed?
customer: You can proceed to booking.
agent: Ok, your ticket has been processed.
customer: Thank you.
agent: Thank you for connecting with us.
Output:
| [
"customer: My travelling dates will be on 02/22 to 02/24."
] | task574-f9b58965b4794b4a9ac172555481a258 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
__
customer: Nancy Hall here. I want to attend my convocation ceremony, so please book my ticket from LGA to CLT.
agent: Sure, please share your trip dates.
customer: My itinerary dates are Apr 2 and Apr 4.
agent: Please share your specifications.
customer: I need a connecting flight.
agent: We found a direct flight and price is 200 of 1029 flight. Shall I proceed?
customer: Please proceed.
agent: Your ticket has been confirmed with AA airline.
customer: Thank you.
agent: Thank you for choosing us.
Output:
| [
"agent: Hello, how can I assist you?"
] | task574-d4e8ae88ad734134ba891f9a03306585 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am Frank Allen.
agent: Hello, how may I assist you?
customer: Could you help me in booking a flight ticket from CO - DEN to MN - MSP?
agent: Sure, when would you like to travel?
__
agent: Do you have any price limit?
customer: My price limit is 1000.
agent: We found an airline: Southwest, flight number: 1005 and price is 100 with one connection. Shall I proceed to book?
customer: You can reserve it.
agent: Your flight ticket has been reserved in an economy class.
customer: Thank you for your help.
agent: Thank you for reaching us. Have a safe flight.
Output:
| [
"customer: I want to fly on July 10, return on July 12."
] | task574-27050b9b82eb402db4cbabd0ef1f2078 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello.
customer: I am Katherine King.
agent: How can I help you?
customer: Will you be my helping hand in making a reservation with connecting flight to go for an adventure?
__
customer: I can afford only 200 for this journey.
agent: Could you please share your travelling dates?
customer: My planned journey dates are 04/17 and 04/19.
agent: Help me with your airport codes.
customer: I will leave from Oakland, OAK to reach New York, JFK.
agent: Thanks for waiting, there is a flight with airline: South west, flight number:1024, price 200, 1 connection.
customer: You can proceed with booking.
agent: Your ticket has been confirmed.
customer: Thank you for helping me.
agent: Thank you.
Output:
| [
"agent: Sure. May I know your price limit?"
] | task574-9f229dfe24154f54b38bd09db1997d48 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi,.
agent: Hello, how can I serve you today? May I know your good name please?
customer: I want to travel on 03/10 to MSP,will you help me in making reservation? My name is Christopher King.
agent: Sure, May I know your arrival date?
customer: My arrival date to LAS is 03/12.
agent: Is there any more specifications?
customer: Yeah,price limit should be 5000 with one connection.
__
customer: OK.
agent: We found a flight from Frontier airline, flight number 1006, price is 100 with one connection. Shall I book the ticket?
customer: You can proceed for booking.
agent: Your ticket has been confirmed with this airline.
customer: Thank you for your help.
agent: Thank you for reaching us, Have a nice day.
Output:
| [
"agent: Ok, please wait for a while."
] | task574-a2a2f43872e142149d12ca535ad9304f |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: Can you please make a reservation with the name of Rebecca Harris?
agent: Sure, can you share your source and destination codes?
customer: My airport codes are, SEA to JFK.
agent: Can you share your trip dates?
customer: My journey dates are on July 26th and 28th.
agent: Do you need any connections?
customer: I prefer a flight with single connection.
agent: Are there any other preferences?
customer: No.
agent: Flight number 1018 with price 300 in economy class, with connection 1 is available. Is it ok for you?
customer: Ok, proceed with the booking.
agent: Your ticket has been booked.
__
agent: Thank you for reaching us.
Output:
| [
"customer: Thank you for your help."
] | task574-b5dadfc16f6a4fecb881b7c616af1f65 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello. How may I help you out?
customer: I am Karen Evans. I want to book a flight ticket to meet my uncle at SFO, please help me with a connecting flight.
agent: Sure, I will help you in booking the ticket. May I know your traveling dates please?
customer: My travelling dates are Sep 22nd and 24th.
agent: Can I know your departure code too?
customer: My destination code is SFO. My source code is DEN.
__
customer: Please proceed.
agent: Ok, your ticket has been booked with flight number 1009.
customer: Thank you.
agent: Thank you for reaching us.
Output:
| [
"agent: There is a flight with connection 1 and price 100, can I proceed?"
] | task574-cc7ab2b07608456888a53eee82fdc743 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I help you?
customer: Can you please help me in booking a flight ticket from IAH to DEN?
agent: Sure, may I know your travelling dates?
__
agent: Do you have any other specifications?
customer: I would like to prefer economy class.
agent: May I know your name?
customer: Myself Larry Taylor.
agent: Can I know your connection limit?
customer: I need a single connection.
agent: We found a flight on Southwest airline, flight number 1018 with the fare of 100. Can I proceed for booking?
customer: You can proceed to booking.
agent: Your ticket has been booked.
customer: Thank you.
agent: Thank you for choosing us.
Output:
| [
"customer: I want to fly on Nov 16 and return on Nov 18."
] | task574-f4001a18884a426d8f6a21f91d7d6af7 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How may I help you right now?
customer: I am planning to visit Seattle, can you please book me a ticket from ORD to SEA?
agent: Sure, I am glad to help you with that. Can you please provide your preferable dates of travelling?
customer: My planned dates of journey are Mar 04 and Mar 06.
agent: On whose name I have to book the flight ticket?
customer: Please book the ticket with my name Mary Thompson.
agent: Do you have any connection limit?
__
agent: Do you have any specific depart and arrival time for this trip?
customer: No, thanks for asking.
agent: Please wait a moment to check the flights.
customer: Sure, I will wait for your information.
agent: I am sorry to inform you that, none of the airlines is providing a flight on your travel dates and locations to book a flight ticket.
customer: Ok, not an issue. I will find any alternate for this trip.
agent: Thank you for reaching to our services, hope you have a great day.
customer: Thank you for providing information.
agent: Welcome.
Output:
| [
"customer: I prefer connecting flight for this trip."
] | task574-92da1359928e41fb9c5bcee0f602b723 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello,.
agent: Hello, how can I aid you?
customer: I am Margaret Parker. I planned to visit the Desert Botanical garden which is in Phoenix with my childhood friends, Helps to learn new stories. Can you please help me for booking a ticket?
agent: Sure, It's my pleasure to help you. Can I know your dates of travel?
customer: I would like to travel on 05/14 and return on 05/16.
agent: May I know the airport codes?
customer: My airport codes are NY-JFK and AZ-PHX.
agent: Do you have any other requirements to be met?
customer: Yes, I need one connection limit. Price should be under 200.
agent: Ok, please wait for a second. I will get back to you with the information.
customer: Sure.
agent: I found a flight with the flight number 1021 and the fare of 100 from SouthWest airlines matching to your criteria. Shall I confirm with the booking?
customer: You can proceed to booking.
__
customer: Thank you for your kind help.
agent: Thank you for availing us.
Output:
| [
"agent: Your flight has been booked with one connection."
] | task574-12e538c75d4444ec998afc8e4c650a09 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I address you?
customer: I am planning to book a flight ticket to ORD from ATL, can you please help me out?
agent: Sure, when are you planning to make your trip?
customer: Sure, my planned travelling dates are June 01 and June 03.
agent: How many connections do you need?
customer: Yes, I prefer direct flight.
agent: Do you have any other specifications?
customer: Yes, I prefer direct flight.
agent: May I know your name?
customer: Sure, my name is Ronald Hernandez.
agent: Ok, please wait for a while.
customer: Ok, take your time.
agent: Thanks for waiting, there are no flights going on your way at this moment.
__
agent: Thank you for opting us.
Output:
| [
"customer: It's ok, thank you for the information."
] | task574-d63b7a3802b2499b993f5df5ac7279b7 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I serve you today?
customer: I am Patricia Jackson. Can you please book a ticket for me as I am planning to attend for music festival at Boston, BOS?
agent: Sure, I will help you with booking.
customer: Thank you.
agent: Please share me your planned journey dates?
customer: I am willing to start my journey on 12/07 and return back on 12/09.
agent: May I know your source airport code?
customer: Source code is Oakland, OAK.
agent: Do you need any halt in between your journey?
customer: Yes, I need a connecting flight.
agent: Thank you for the details, please wait for a while.
customer: Sure.
__
customer: You can proceed.
agent: Your flight ticket has been booked.
customer: Thank you.
agent: Thank you for reaching us, have a nice journey.
Output:
| [
"agent: Thank you for waiting, I found a connecting flight 1020 of airline Delta and fare is 100. Shall I proceed with booking?"
] | task574-146630f18dca4d26bcde2b95a3712255 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
__
customer: I would like to cancel my flight reservation as my trip got postponed, can you please help me?
agent: Sure, We are here to help you. May I know your name?
customer: I am Cynthia Scott.
agent: Give me a minute.
customer: Sure.
agent: Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
customer: That's ok, thank you for checking.
agent: Thank you for opting us.
Output:
| [
"agent: Hello. How can I aid you?"
] | task574-11628c407eb9478c9f77cc2a22416fdb |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello. I am Gregory Smith.
agent: Hello, how can I help you today?
customer: Will you please assist me in booking a flight ticket from IAH to LGA as I am planning to visit Central Park at New York?
__
customer: I would like to depart on June 06 and return on June 08.
agent: Do you need a connecting flight?
customer: Yes, I need a flight with single connection.
agent: Do you need a business class or a economy class?
customer: I am comfortable with any class.
agent: Do you have any preferences with the timing?
customer: My depart time should be morning.
agent: Thank you for your details, there are no flights found with the given details.
customer: Ok, no problem. Thank you for your response.
agent: Thank you for opting us.
Output:
| [
"agent: Sure, when are you planning to travel?"
] | task574-23e1400864a545e2971856f692caf1ae |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How can I assist you today?
customer: Myself Deborah Mitchell, I would like to travel Francisco this week day. Can you please help me in booking the ticket from DFW to SFO?
agent: Sure, will you mention your travelling dates please?
customer: I will drop-off 01/08 and again I will be return back on 01/10.
agent: Please give me a moment.
customer: Sure, I will wait for your response.
agent: Thanks for waiting, there is a flight with price 100 and the connections 1 is available. Shall I confirm your ticket?
customer: Go ahead and book the ticket.
__
customer: Thank you very much for reserving the ticket.
agent: Welcome, have a great day.
Output:
| [
"agent: Your ticket is booked. The flight number is 1017 and the airline is AA."
] | task574-97220d66e3dc499184a83ca8845013d0 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello. I am Mark King.
__
customer: Can you please help in booking a flight ticket from DC-IAD to reach AZ-PHX?
agent: Sure, may I know your travel dates?
customer: My travelling dates are from Aug 29 to Aug 31.
agent: Do you have any specifications?
customer: I need a flag stop in between journey.
agent: We found a economy flight on your details with airline JetBlue, flight number: 1009. Shall I book this ticket?
customer: Sure, you can proceed for booking.
agent: Your ticket has been booked.
customer: Thanks for your excellent support in flight booking.
Output:
| [
"agent: Hello. How may I assist you?"
] | task574-8cb0864e9f954baeaf6e6f1debe4e42a |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, may I know your name?
customer: My name is Helen Lewis.
__
customer: I want a connecting flight to Chicago for attending to my uncle's house after a long time on 06/17.
agent: Ok, provide me your price limit?
customer: It should be under 5000.
agent: Can I have your origin and destination codes?
customer: Ok, my origin is Los Angeles, CA - LAX.
agent: May I know your return date?
customer: Destination airport code is IL - ORD. My return date is 06/19.
agent: Please wait for sometime.
customer: Sure.
agent: Thanks for being patience. The flight details are, price limit is 100 from UA airline matching with your given information.
customer: Ok, you can proceed for booking.
agent: Flight number is 1018 and single connection between your journey. Your flight booking is confirmed.
customer: Thanks for your assistance.
agent: Thanks for opting us.
Output:
| [
"agent: How can I be helpful to you?"
] | task574-73e98614043c435081339f7e83161c18 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: I want to reserve my ticket from PHX to JFK, can you please help me in booking?
agent: Sure, may I know your name?
customer: Sure, my name is Benjamin Martinez.
agent: When do you want to travel?
customer: Ok, my planned dates are from Feb, 04 to Feb, 06.
agent: May I know your connection limit?
customer: Yes, I want to fly in a connecting flight.
agent: There is a flight of frontier airline, flight number 1023 with the fare of 200. Shall I proceed?
customer: Ok, you can proceed with this ticket booking.
agent: Your ticket has been booked.
__
agent: Thank you for choosing us.
Output:
| [
"customer: Thank you for your help in reserving my ticket."
] | task574-6174bbe4d5424bd39dd89a8daca36bc6 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How may I guide you today?
customer: Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you please help me in changing the reservation?
agent: Sure. I am gleeful to help you with that. Can you please share your name?
__
agent: Thank you for waiting. Jessica Hill, there is no active reservation found under your name to do changes in that.
customer: No problem, thank you for the information.
agent: Thank you for reaching us, have a great day,.
Output:
| [
"customer: I am Jessica Hill."
] | task574-fa4aa2e23ffa4e8599bc480a0ccfc667 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi, I am Sandra Mitchell.
agent: Hello, how may I help you?
__
agent: Sure, please share your journey dates?
customer: My trip dates are 02/16 - 02/18.
agent: Do you need any other requirements?
customer: I can afford up to 1000 and make sure it should be a single connected flight.
agent: Please wait for a while.
customer: Ok.
agent: We found a flight in AA airlines, flight number is 1015 with one connection and price is 100. Shall I proceed?
customer: Please reserve.
agent: Ok, your ticket has been booked.
customer: Thank you.
agent: Thank you for choosing us.
Output:
| [
"customer: Can you please reserve me a flight ticket from Los Angeles, CA - LAX to reach Orlando, FL - MCO?"
] | task574-5fe0648809424518ba5abccd3a0c67c8 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am Donald Lee.
agent: Hello, how can I aid you today?
customer: Please help me in reserving a flight ticket from MSP to IAD with the fare 5000?
agent: Sure, I am here to assist you.
customer: Thank you.
agent: Could you please forward your travelling dates?
customer: I would like to start on 09/23 and need to return on 09/25.
agent: Do you need direct flight?
customer: No, I need a connecting flight.
agent: Please wait for a while.
customer: Ok.
agent: There is a UA 1004 airline with fare of 100 and a halt in between the journey. Shall I proceed with booking?
customer: You can proceed.
agent: Your booking has been confirmed on name of Donald Lee.
__
agent: Thank you for choosing us, have a safe journey.
Output:
| [
"customer: Thank you."
] | task574-b233af67ee594f21ac0dea091b67ec39 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How can I help you?
customer: I need you to book a flight ticket from PHL to BOS. Please help me.
agent: Can I know your travelling dates?
customer: June 03 and 05 are my planned travelling dates.
__
customer: I wish to depart at afternoon in a direct flight.
agent: Let me know your name.
customer: My name is Ryan Turner.
agent: Found ticket with Southwest airlines for price 200 having flight number 1007.
customer: Thank you. Please book the ticket in that flight.
agent: Ticket is booked.
customer: Thank you for the help.
agent: Thank you.
Output:
| [
"agent: Do you have any preference?"
] | task574-69392bf0078a4225b4213cfbffa0febb |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello,.
__
customer: I am James Wright. I need to attend my family get together at Phoenix. Help me with booking the flight ticket.
agent: Sure, may I know your journey dates?
customer: Sure, I want to start my journey on 04/26 from Charlotte, NC- CLT. I need a connection between my journey and return on 04/26. I have a price limit of 500 and Dest airport code is AZ- PHX.
agent: Please wait for a moment.
customer: Ok.
agent: Thanks for waiting, I found a flight with your given details. The flight number: 1002, airline: UA, price:200. Connection is one. Shall I proceed to booking?
customer: Ok,please proceed with booking.
agent: Your ticket has been confirmed.
customer: Thank you for the reservation.
agent: Thank you.
Output:
| [
"agent: Hello, how can I assist you today?"
] | task574-eff34c44fd4e487ca43681a62d35b648 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I assist you?
__
agent: Sure, may I know your planned travel dates please?
customer: My travel dates are from June, 18 to June, 20.
agent: Would you like to prefer direct flight or connecting flight?
customer: I prefer for connecting flight.
agent: Do you have any particular time for departing and returning?
customer: My return time should be at morning.
agent: Do you have any other specifications?
customer: No.
agent: We found UA airline with price 100 and economy class and flight number is 1020 with arrival time is 10 AM and departure time is 22 PM.Shall I proceed for booking?
customer: Please proceed.
agent: Your booking is done.
customer: Thank you.
agent: You are welcome.
Output:
| [
"customer: My name is Mark Robinson. Please help me to book a flight ticket from AUS to IAH."
] | task574-2e85dd307fe84ae78defd574cd068898 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I'm Gregory Walker.
agent: Hi. How might i help you?
customer: I wish to book a ticket and travel from Las Vegas NV - LAS to Charlotte NC - CLT to avoid the humid weather conditions. Can you help me, Please? My return date is 09/17 and depart day is 09/15. Please, Check for the flight with price limit of 1000 and connections limit as 1.
agent: Ya sure I can help you.
customer: OK.
agent: Give me a moment please. Thank you for being patience. We found a flight with you requirements.
customer: Excellent, Can you please, Provide me the details of the flight?
agent: Ya sure. Your flight details are airline:AA, flight number:1014, price:100, connections:1.
customer: Go ahead and please book the ticket for me.
agent: OK. Your flight ticket is booked.
__
agent: Have a safe journey.
Output:
| [
"customer: Thank you, For helping me to book a flight ticket with ease."
] | task574-1f3e151f748c4617a36da6a1d9415aaa |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello,.
agent: Hello. How may I assist you today?
customer: I am Carol Brown. I need to book a flight ticket from JFK to ATL, can you please help me to book a flight ticket?
agent: Sure, I am here to assist you about this but I need some information from you, like when you are going to travel for this trip.
customer: My journey dates are Jan 25 and Jan 27.
agent: Please wait for a minute, let me check.
customer: Sure.
agent: I found a direct flight with price 100, shall I proceed?
customer: Yes, please proceed.
__
customer: May I know the airline name please?
agent: Frontier airline is providing flight for you.
customer: Thank you for your service.
agent: My pleasure.
Output:
| [
"agent: Your ticket has been booked with flight-1011."
] | task574-0442dacbaa354480bff777008ee5523e |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, what can I do for you today?
customer: Could you please help me in flight ticket booking process from LAX to JFK?
agent: Sure, please share your travel dates.
customer: Thank you for your response, I want to take off on Jan 11 and book my return ticket also on Jan 13.
agent: Do you have any preferences?
customer: I will prefer 1 break in between my journey.
__
customer: Sure, my name is Cynthia Perez.
agent: Please wait.
customer: Ok.
agent: Spirit Airlines has a connecting flight with number 1002 for fare 100, shall I proceed?
customer: Please proceed.
agent: Your ticket is reserved in economy class.
customer: Thank you for your help.
agent: Thank you for opting us.
Output:
| [
"agent: Can you mention your name to proceed further?"
] | task574-9f26a48aab9746ffb6b11883b5e36808 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
__
customer: Can you change my flight ticket reservation? As the dates for my holiday plans in Las Vegas has been postponed.
agent: Sure, may I know your good name?
customer: I am Christine Carter.
agent: Please wait for a moment.
customer: Ok.
agent: Thank you for your time, there is no recent reservation found with the given name.
customer: Not a problem. Thank you.
agent: Thank you.
Output:
| [
"agent: Hello, how can I aid you today?"
] | task574-de196637c0404bf2a9a5d4803629f302 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello.
customer: I am Charles Phillips.
__
customer: I want to book a direct flight to attend an emergency case.Can you help me?
agent: Sure, we are mirthful to help you. Kindly share your source and destination points.
customer: SEA and DTW are my airport codes.
agent: On which dates would you like me to book a flight ticket for you?
customer: 07/10 and 07/12 are my travelling dates.
agent: Please share your fare preference.
customer: 5000 is my fare.
agent: Ok, please wait a moment.
customer: Ok.
agent: Thank you for waiting, we are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.
customer: No issue. Thank you.
agent: Thank you for availing us.
Output:
| [
"agent: How may I support you today?"
] | task574-e1dd93dace52482db2a06ab60ae90c8c |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how can I help you?
__
agent: Sure, may I know your trip dates please?
customer: My trip dates are from 03/25 to 03/27.
agent: There is a flight which can travel to your region having a single lay out in between your journey having a ticket fare of 100 which is provided by UA airlines. Would you like to book this flight for your journey?
customer: Please proceed.
agent: Ok, your ticket is booked.
customer: Thank you for your support.
agent: Most welcome.
Output:
| [
"customer: I am Angela Jackson, want to travel from DEN to AUS."
] | task574-95a180fc0f0b4bd9a01bf9d40aa6380f |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello.
customer: Carolyn Baker, here.
agent: Can you please tell me how can I assist you?
customer: Due to prepone of my exams I want to cancel my reservation.
agent: Ok, I can help you by cancelling your ticket and before that can you please tell me do you have any new reservation?
__
agent: Sorry to say, no reservation found on your name to cancel. Thank you for reaching us.
customer: That's fine, thanks for helping me out.
Output:
| [
"customer: Sure. No I am not planning to go to travel."
] | task574-4694cf4eddc24a8987e0d26cd28d2b97 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello. How can I assist you?
customer: I'm Rachel Martin here, I want to travel from NY-JFK to MA-BOS to meet my family members at Boston.
agent: Please provide your journey dates.
customer: Sure, my dates of journey is from 09/03 to 09/05. Do you have ticket for me?
agent: Let me check, please wait for a moment.
customer: Sure.
agent: Flight number 1003 of UA airlines is available for you.
customer: May I know the price and connections limit of this flight please?
agent: Ticket price is 100 with 1 connection.
__
agent: Your ticket is booked.
customer: Thank you for your help.
agent: Thank you for approaching us.
Output:
| [
"customer: Ok, please book it for me."
] | task574-8aef740059e54522924c231a3a519f4d |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi, I am Anna Miller.
agent: Hello. How may I be of your service?
customer: Owing an emergence, I want to cancel my recent reservation. Can you help me with it?
agent: Sure, I'll help you with this. Please wait a moment I will check and let you know.
customer: Sure.
__
customer: Ok, no issues. Thanks for the help.
agent: Thank you for choosing us.
Output:
| [
"agent: Thanks for waiting, we did not found any reservation by this name."
] | task574-08d5caaddaf643ce849eaca1a1291656 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
__
customer: I would like to cancel my recent reservation, can you help me in that?
agent: Sure, can I have your name please?
customer: Sure, the ticket has been reserved on the name Kimberly Johnson.
agent: Ok, please hold on a moment.
customer: Sure, I will wait for your response.
agent: Thanks for waiting, there is no active reservation on your given name.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for connecting with us.
Output:
| [
"agent: Hello, how can I help you today?"
] | task574-cf27c1474831444da433259237fc567a |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello. How can I aid you?
customer: I am Virginia Lopez. I need to submit my certificates in university at Atlanta, GA - ATL. Can you book a flight ticket from Houston, TX - IAH?
agent: Sure, I can help you. Can I know your travelling dates?
customer: 06/03 and 06/05 are my travelling dates.
agent: Do you need any connection limit?
customer: Yes, I need single connection.
agent: Unfortunately, here are no flights found according to your requirements.
__
agent: Thank you for contating us.
Output:
| [
"customer: Ok, no issues. Thanks for your information."
] | task574-2008ea5616f449cea684738d685c83c9 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. What can I do for you?
customer: My business trip has been cancelled.Can you please help me for cancelling the recent reservation?
agent: Sure, can I have your name?
customer: Sure, my name is Kenneth Martinez.
agent: Sorry Martinez, no reservation found on your name.
customer: Ok, no problem.
__
customer: Thank you for your information.
agent: Ok, thank you for contacting us.
customer: No, if I want any help, I will contact your agency. Thank you.
agent: Sure, thank you .
Output:
| [
"agent: Do you want any other help?"
] | task574-f1a2f6bcd99f48969722d936a2813689 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I assist you today?
customer: I am trying to reserve a plane ticket but due to some server issue, I am getting a problem in the process. Can you please find a flight ticket from DFW to DCA?
agent: Sure, may I know your name please?
customer: Yes, I am Debra Turner.
__
customer: Ok, my planned trip dates are on Mar 09 and return on Mar 11.
agent: May I know your class preference please?
customer: No.
agent: May I know your preferable time for journey?
customer: Yes, I want to return in the afternoon time.
agent: May I know your connection limit please?
customer: I need a single connecting flight.
agent: There is a connecting flight of fare 100 with economy class in Hawaiian airline, shall I proceed for booking?
customer: Ok, you can proceed with the ticket booking.
agent: Your ticket has been confirmed with flight number 1020, depart time is at 6:00 hours on Mar, 09 and return time is at 17:00 hours on Mar, 11.
customer: Thank you for your service.
agent: You are welcome, have a safe journey.
Output:
| [
"agent: May I know on which dates you are willing to travel?"
] | task574-b9290c617328437ca7386f8aa38975e4 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello.
__
agent: How can I help you?
customer: I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
agent: Yes, I can help you.
customer: Thank you.
agent: Sorry to inform you that there is no reservation found on your name.
customer: That's ok, thank you for your information.
agent: Thank you for contacting us.
Output:
| [
"customer: I am Jennifer Hall."
] | task574-1452830eac264f2cab92be9bfba13342 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi, I am Richard Jackson.
agent: Hello, how can I help you today?
customer: I need to book to attend a sports event which is held at Houston on 05/16 and return on 05/18, can you help me with booking ticket?
agent: Sure, please share me your price limit for this journey.
customer: Sure, I need a ticket with price under 5000.
__
customer: Ok, I would like to start from Atlanta, GA-ATL to TX-IAH.
agent: We found a connecting flight with price only 100 in Hawaiian airline. Shall I proceed for booking?
customer: Yes, please go on with booking.
agent: Successfully ticket has been booked with flight number 1003.
customer: Thank you for helping me.
agent: Thanks for choosing us to serve you.
Output:
| [
"agent: Provide me your airport codes, please."
] | task574-f785df41f1ae43f4983b2d8bd158de54 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello.
customer: I am Paul Hernandez.
agent: How can I help you?
customer: I am planning to travel from IAD to CLT, help me in booking a flight for me?
agent: Sure, I am glad to help you in booking process. Could you please share your journey dates?
customer: My travelling dates are 11/06 to 11/08.
agent: Thank you for waiting, there is a flight with 2 connection in UA airlines and price limit is 100. Shall I proceed?
__
agent: Ok, your ticket is booked with the flight 1017.
customer: Thank you.
agent: Thank you for choosing us.
Output:
| [
"customer: Proceed for booking."
] | task574-895688aeb7ed465286aa746aec1f943b |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how may I be at your service today?
customer: I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
agent: May I know your name please to check the status of your reservation?
customer: Donna Davis here.
agent: Thank you. Please stay online for a while, I will check your reservation status and let you know.
customer: Sure.
agent: I have successfully cancelled your reservation and the amount will be refunded to you within 2 business days.
__
agent: Thank you for reaching us.
Output:
| [
"customer: Thank you so much."
] | task574-29d5202e13404a4d979a777e943a22e4 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I assist you today?
__
agent: Sure, may I know your name for the cancellation process?
customer: Nicholas Hernandez.
agent: Sorry, as per your concern I can not amend your reservation, as your reservation is not found as per our records.
customer: That's ok. Anyways, thank you.
agent: Welcome, thank you for reaching us.
Output:
| [
"customer: I want to cancel my recent reservation. Can you help me out?"
] | task574-aeb6b3d030904a8daa665ba92ee7e0bd |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am Scott Lee.
agent: Hello, how can I assist you?
customer: I am planning to go for an occasion with my family in New York, can you please help me to book a flight with single connection?
agent: Can you please, let me know your airport codes?
customer: I would like to travel from SEA-JFK.
agent: Please share me your dates of travelling?
customer: My journey dates are from 11/17 to 11/19.
__
customer: I can bare up to 200.
agent: Please wait for a while, I will check and get back to you.
customer: Sure.
agent: We found a flight with JetBlue airlines of flight 1025.
customer: Yes, please proceed.
agent: Your ticket has been confirmed.
customer: Thanks for your help.
agent: Thank you for availing us.
Output:
| [
"agent: How much you spend for flight ticket?"
] | task574-6b42e35d4462431eae06a5c38a6ce1c4 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: How, may I assist you today?
customer: I want to change an existing reservation, can you please help me in that?
agent: Sure, may I know your name for the change reservation process?
customer: My name is Katherine Rodriguez.
agent: We found reservation on your name.
__
agent: Can you confirm your planned travel airport codes?
customer: My airport codes are from DCA to AUS.
agent: Sure, can you confirm your planned travel dates/.
customer: My new journey dates are from Apr 28 to Apr 30.
agent: Thank you, do you have any class references on your journey?
customer: Yes, I prefer to travel in only business class flight.
agent: Do you have any another specifications on your trip?
customer: I need a normal cost airline.
agent: Unfortunately, no flights available on your requirements.
customer: Ok, that's not a problem.
agent: Welcome, thank you for reaching us.
Output:
| [
"customer: Ok."
] | task574-af88ac7eb3d54698bb6a9550f304629b |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am Eric Taylor.
agent: Hello. How can I assist you today?
customer: Please make a plane reservation from DEN to PHL.
agent: Sure. Do you have any price limit?
customer: I can pay up to 1000.
agent: Let me know your travelling dates.
customer: I would start on 11/01 and return on 11/03 as I have a conference in between these dates.
agent: Please, wait.
customer: Ok.
agent: Thanks for waiting, there is no flights found on your route.
__
agent: Thank you for availing us.
Output:
| [
"customer: That's Ok, thanks for the information."
] | task574-405f22b6997c4384865008a93928d75c |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
__
customer: Myself Rachel Thomas. Can you please help me with booking a flight ticket from AUS to OAK?
agent: Sure, could you please share your departure and arrival day?
customer: My departure date is Apr 17 at the Evening time and my return date is Apr 19.
agent: The economy class with flight number 1027 of JetBlue airline is available having fare as 200 and connection as 1, is it ok for you?
customer: That's perfect, please proceed with booking.
agent: Ok, your reservation is confirmed.
customer: Thank you for helping me.
agent: You are welcome, have a great day.
Output:
| [
"agent: Hello, do you need any help from us?"
] | task574-9dbf6948b60e40788b2ec8c87582dabd |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I assist you today?
customer: Can you please book a ticket from OAK to IAH to attend Client meeting?
agent: Sure, may I know your travelling dates.
customer: My journey dates are Sept 6 and Sept 8.
agent: On which name shall I reserve flight ticket?
customer: Please reserve on the name of Amanda Lee.
agent: May I know your specifications?
customer: I want single connected flight.
agent: Please wait a moment.
customer: Ok.
__
customer: Ok, please proceed for booking.
agent: Your ticket has been reserved with the flight number 1001 in economy class.
customer: Thank you.
agent: Thank you for reaching our service.
Output:
| [
"agent: There is a flight with one connection and the price is 100 in Frontier Airlines, can I proceed with the reservation?"
] | task574-4e3c31510ca04453be25ce9298b3bb53 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am George Lewis.
agent: Hello, how may I help you today?
customer: I need your assistance in booking of a flight ticket, can you please check out is there any flight between Boston and Phoenix?
agent: Sure, may I know your boarding and landing airport codes?
customer: My airport codes are from BOS to PHX.
agent: George, on which dates are you planning to travel?
customer: I want to fly from 06/15 to 06/17.
agent: Please be online, I will revert you back.
customer: Sure.
agent: Flight-1027 from Frontier airlines is having vacancies, travel charge is about 100 and you will be having 1 halt. Shall I proceed booking?
customer: You can proceed.
__
customer: Thank you.
agent: Thank you for choosing our service.
Output:
| [
"agent: Your ticket has been booked, have a safe flight."
] | task574-399fafcd245e4927b192e007c66d5aee |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi, Andrew King here.
agent: Hello. How can I aid you today?
customer: I want to travel with my friends, can you please help me to book a ticket from DCA to DFW?
agent: Sure, I will help you Andrew King. Will you please inform your travel dates for booking flight ticket?
customer: Sure, my dates of planning is from 04/14 to 04/16.
agent: Ok, please wait a moment, I will check flight availability.
customer: Sure, please make sure that connection is 1.
agent: Sure. There is a flight ticket available as per your requested details, airline is Spirit and flight number is 1018.
customer: Please proceed with this booking.
agent: Ok. Your flight ticket is booked successfully.
__
agent: Thank you for reaching us, have a good day Andrew King.
Output:
| [
"customer: Thank you for your help in booking a ticket."
] | task574-b83e43ef3f7643b5a0ffaca126b03d36 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: HI.
agent: Hello, how can I assist you?
customer: I just want to cancel my recent reservation due to sudden demise of my great grand mother. Can you please check the reservation on this name Amanda Wright?
agent: Sure, please wait a moment.
customer: Ok.
__
customer: Ok, no problem. Thanks for your information.
agent: Thank you.
Output:
| [
"agent: Sorry, there is no reservation found on your name."
] | task574-70030b701751464da2c2c640099b2307 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how can I help you?
customer: I am planning to see Golden Gate Bridge in San Francisco.Can you please help me for booking the flight ticket?
__
customer: The locations are from FL-MCO to CA-SFO.
agent: Please tell your travelling dates?
customer: The trip dates are from 02/09 to 02/11.
agent: Can I know your name please?
customer: Sure, my name is Gregory Johnson.
agent: There is a flight available with 1 connection and the price is 100.
customer: That's fine, proceed with my booking.
agent: Your reservation is done with flight 1007 of Frontier airlines.
customer: Thank you for your service.
agent: Thank you and have a nice day.
Output:
| [
"agent: Sure, please tell your locations."
] | task574-f9b688eae0df4a8eba04bbb84f3a94ee |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am Sharon Green.
agent: Hello, how may I help you?
customer: I would like to celebrate Steampunk festivals with my family at New York, NY - LGA. Will you help me to book a connecting flight?
agent: Sure, please share your journey dates?
__
agent: May I know your origin airport code?
customer: Sure, Phoenix, PHX is my origin airport code.
agent: Do you need any price limit?
customer: Yes, I can spend up to 500.
agent: Sorry, no flights found on your given dates.
customer: Ok, no worries at all.
agent: Thank you for choosing us.
customer: Thank you.
Output:
| [
"customer: Ok, my journey dates are 10/24 and 10/26."
] | task574-627409dfcd2f4b52b3846b6912e94640 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi,.
agent: Hello. May I have your name please?
customer: I am Ryan Williams.
agent: By what way shall I assist you now?
customer: Please book a ticket from Phoenix, AZ-PHX to Houston, TX-HOU.
agent: Ok. Do you have any specifications to meet?
__
agent: When would you like to start your journey?
customer: 10/01 to 10/03 are my travel dates.
agent: JetBlue airline of price 300 with 1 connection in 1028 flight. May I reserve it?
customer: Please book a ticket.
agent: Reservation has been done.
customer: Thanks.
agent: Thank you for availing us.
Output:
| [
"customer: Price limit 5000. Connections limit 1."
] | task574-3490f77057e1484d9f8a1896be0ee00a |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
__
customer: Can you help me in booking a flight ticket form AUS to IAD?
agent: Please share your trip dates?
customer: I want to travel on 03/03, and return on 03/05.
agent: Is there any other concern?
customer: I need a break in my journey.
agent: May I know your name to proceed for booking?
customer: I am Carol Thompson.
agent: Do you have any other preferences?
customer: No.
agent: South West Airlines is providing the connecting flight and the fare of 100, shall I proceed?
customer: Proceed with the booking.
agent: Your ticket is booked for the flight 1016.
customer: Thanks for the help.
agent: Thank you for choosing us.
Output:
| [
"agent: Hello. How may I help you?"
] | task574-8aa04b4494b04447803bb7fac37f4053 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how can I assist you for the day?
customer: I am planning my trip to travel New York. Can you please help me in reserving the ticket from JFK to EWR?
agent: When you are willing to travel?
customer: I would like to travel on Aug 4 and again I will return back on Aug 6.
agent: May, I know your good name?
customer: Myself Jack Moore.
agent: Do you have any connection limit?
customer: I am comfort to travel in single connection flight.
agent: We found 1006 UA airlines with single connection with price 100. Shall I proceed with the booking?
customer: Yes, please go ahead and reserve the ticket.
agent: Your, booking has been confirmed.
__
agent: Thank you for reaching us.
Output:
| [
"customer: Thank you very much for reserving the ticket."
] | task574-012c3181ce3e4d5bac8f5e23833dcc04 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I help you?
customer: Can you please help me to change my existing reservation as I have changed my trip plan?
agent: Sure, I am here to help you for this. May I know your name please?
customer: My name is Justin Martinez.
__
customer: Ok.
agent: Sorry to intimate that, no reservation is found with your credentials.
customer: No problem, thank you for your information.
agent: Thank you very much for contacting our agency.
Output:
| [
"agent: Please wait for a while, let me check your reservation status in our records."
] | task574-ac05e3b79ea340d495b6e88eae215415 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi, I am Robert Gonzalez.
agent: Hello, how may I support you?
customer: As my plan to attend a exam so I made a reservation earlier this week but due to technical issues i need to cancel it. Can you help me with this?
agent: Sure, let me check the reservation list and get back to you.
customer: Ok.
agent: We could not find any reservation by your name.
__
agent: Thank you for choosing us.
Output:
| [
"customer: Ok, not an issue. Thanks for your information."
] | task574-299cc4aa9b1d49e893b9b2c40376256c |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how may I assist you?
__
agent: Sure, may I know your good name please?
customer: My name is Carol Evans.
agent: I have found a reservation on your name and cancelled it successfully.
customer: Thank you.
agent: Thank you for reaching us.
Output:
| [
"customer: Can you please help me with cancelling my recent reservation?"
] | task574-2a464300603d4c18aba0476058c3673b |
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