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Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How may I assist you?
customer: Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
agent: Sure, I am here to help you out. May I know your name please?
customer: Thank you. I am Dennis Martin.
agent: Wait a moment please.
__
agent: Dennis Martin, we haven't found any reservation under your name in our database.
customer: Ok, no issues. Thanks for the information.
agent: Thank you for choosing us.
Output:
| [
"customer: Sure."
] | task574-1d3635c3355c4bd5abf82d1258633c4b |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How can I assist you?
customer: I am Anna Collins. I am planning to attend singing computation in LAS, can you help in finding a flight from JFk?
agent: Can you please share on what dates you are willing to travel?
customer: I will be traveling on 02/15 and I might be return on 02/17.
__
customer: Sure, take your own time.
agent: There is a flight available with 100 price, flight number is 1011.Shall I proceed the booking?
customer: Yes please proceed for booking with that flight.
agent: Number of connections are 2.
customer: Oh I want to travel in single connection flight.
agent: I am sorry, there is no flight with that connection.
customer: That's ok, thank you for your help.
agent: Thank you for reaching us.
Output:
| [
"agent: Please hold on a minute, I will get back with your details."
] | task574-51c3fafb29de4a0d9bc0e852a89e01ff |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello.
__
agent: How can I support you today?
customer: Can you help me in ticket from JFK to MCO?
agent: Could you please share your travelling dates?
customer: My travelling dates are from 02/10 to 02/12.
agent: There were no flights available at this moment which provides services in your route.
customer: It's ok.
agent: Thank you for contacting us.
customer: Thank you.
Output:
| [
"customer: Kevin Brown here."
] | task574-49b5da9b6f04431da909a1973e78b8a2 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am Jeffery Roberts.
agent: Hello, how can I help you?
customer: I need to attend religious festival at my home town at Los Angeles, CA-LAX. Could you please help me with booking a flight ticket from Seattle, WA-SEA?
agent: Sure, I am here to help you. May I know your travel dates?
customer: Sure, 12/11 and 12/13 are my journey dates.
agent: Do you need any halt in between your journey?
customer: Yes, I need a single halt in between the journey.
agent: Please wait a moment, I will check and let you know the details of flight.
__
agent: Sorry, to inform you that there were no flights found matching with you specifications.
customer: That's fine, I will search for another way to reach my destination.
agent: Thank you for approaching us.
customer: Thank you for the information.
Output:
| [
"customer: Sure."
] | task574-25264b45352d44e8b21974e32d5014b8 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi, I am Alexander Michelle.
agent: Hello, how can I be os your assistance?
customer: I would like to go on a Stranahan's Colorado whiskey tour on 02/10. Can you make a reservation from AUS?
agent: Sure, we are ecstatic to help you. Do you require any stopovers in your journey?
customer: Yes, I need a halt.
agent: Can you please share me your destination point?
customer: Sure, my landing point is DEN.
__
customer: Sure, my arrival date is on 02/12.
agent: Ok, please wait for sometime.
customer: Sure.
agent: Thank you for waiting Alexander, Frontier airline is having some vacancies on your dates at a fare 200 with a stopover.
customer: Go ahead.
agent: Your seat has been reserved in flight 1004.
customer: Thank you for your assistance.
agent: Thank you for contacting us.
Output:
| [
"agent: Ok, do you need a return ticket?"
] | task574-4d0686b221004b13a76c39a9305a31c0 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello.
customer: I am Barbara Lopez.
agent: How can I help you?
customer: I would like to visit DTW to meet my brother, can you please find a flight from AUS?
agent: Sure Lopez, I will help you to book a flight. Can you please share me your travelling dates?
__
agent: Please give me a moment.
customer: Ok, take your time.
agent: Here, I found a flight for you with single connection.
customer: Please proceed.
agent: Your ticket is booked with flight number 1011 and airline is UA.
customer: Thank you for booking.
agent: Welcome, have a safe flight. Thank you for choosing us.
customer: Welcome.
Output:
| [
"customer: My planning dates are from 03/13 till 03/15."
] | task574-c3e3c1428d8c41b6b8fc003371c5d33b |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello,.
customer: Please book a flight with a fair of 1000.
agent: Ok.
customer: Can you assist me with booking?
agent: Sure, we are mirthful to assist you.
__
agent: Ok. Share your origin code.
customer: I will board at Washington, DCA.
agent: kindly, mention your travel dates.
customer: Sure, my travel dates are 11/24 and 11/26.
agent: We have a flight with 1009 as flight number of Delta, airline. May I reserve your ticket with a fare of 100 and with a stopover?
customer: Sure. No, I need a connecting flight. Do not procced.
agent: It is a connecting flight.
customer: Ok, please proceed to book on my name Angela Jackson.
agent: Your confirmation of your ticket has been reserved. Thank you for availing us.
customer: Thank you.
Output:
| [
"customer: I have to go to World of Coca cola, to check the quality of drink. So please book flight to Atlanta,ATL."
] | task574-ce2e1e1705b84a55a21259946258e040 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi. I am Rachel Campbell.
agent: Hello, How exactly I can serve you the best today?
customer: Can you please assist me by booking a flight from HOU?
agent: Sure, we are perky to assist you. Can you please let me know your travelling dates?
customer: My trip dates are 05/30 and 06/01.
agent: Please share me your destination airport code?
customer: I would like to attend a marriage at IAH, so please book a flight to Houston.
agent: Do you need any stop over in between journey?
customer: Yes, I need a connecting flight.
agent: Thanks for your details, there is a flight found with Spirit airline of flight number 1028 and fare is 100.
customer: Proceed with booking.
__
customer: Thank you.
agent: It's my pleasure to help you.
Output:
| [
"agent: Your ticket has been booked."
] | task574-2289ed04ceb84f8089a3a633d5e5623c |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how may I guide you today?
customer: I want to cancel my recent reservation, can you please help me out?
agent: Sure, can you provide your good name please?
customer: Sure, my name is Jacob Robinson.
__
customer: Ok, take your time.
agent: Sorry to say that, there is no active reservation found on your name.
customer: It's ok, thank you for the information.
agent: Thank you for reaching us.
Output:
| [
"agent: Please wait a minute."
] | task574-94c6c9652a074af7b0b761f5eb7d1dd7 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello,. I am Alexander Perez.
agent: Hello, how can I oblige you today?
customer: I am a volunteer at Saving Grace Orphanage, Philadelphia. Can you help me out in booking a ticket?
agent: Sure. Can I have your airport codes please?
customer: Source is from Austin, AUS. Destination is to PHL.
agent: Kindly mention your trip dates.
customer: I want to leave on 06/09 and I intend to return on 06/11.
agent: Do you have price limit?
customer: Make sure to check a flight with in a price limit of 200.
agent: There is a flight found with SouthWest airline, flight number 1016 with fare 200 and one lay by. Shall I confirm?
__
agent: Your booking is successfully done.
customer: Thanks for your help.
agent: Thank you for reaching us.
Output:
| [
"customer: Yes, please proceed."
] | task574-930bc4340b77431188cec17c869f64b0 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello,.
customer: I am Carol Mitchell.
agent: How may I help you?
customer: Can you help me to find a flight from IAD to IAH?
agent: Ok. Could you please let me know your travel dates?
__
agent: Sorry, no flights found with your travelling dates.
customer: That's fine, thanks for your information.
agent: Thank you. Have a nice day!.
Output:
| [
"customer: My travelling dates are 08/03 and 08/05."
] | task574-235f9c7573ea49fcbe8a9881486c6963 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi. I am Carol Garcia.
agent: Hello, how may I assist you today?
customer: I am planning to meet my colleague on her birthday in Charlotte.So I would like to book a flight ticket. Can you please help me in making an airline reservation?
agent: Sure, when are planning to travel?
__
agent: Please share your preferable take off and landing points?
customer: My airport codes are from CA-SFO to NC-CLT.
agent: Do you prefer any halt with in the journey?
customer: Yes, I need a halt.
agent: We are happy to inform you that we found a flight 1016 in southwest airline the price is 100 with one halt. Shall I proceed?
customer: Yes, you can proceed.
agent: Your ticket has been confirmed.
customer: Thank you for your service.
agent: Thank you for availing with us.
Output:
| [
"customer: I am planning to travel on 07/15 and 07/17."
] | task574-8b8c80fb10c14806a353fdf60669a319 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How can I assist you today?
customer: I want to book a flight from DFW to meet my high school friends. Can you help me with booking?
agent: Sure, may I know your preferable travel dates?
customer: I will fly on June 01 and return on June 03.
agent: Can you please share your destination code?
customer: My destination point is ORD.
agent: May I know your name please?
customer: My name is Charles Parker.
agent: Do you have any other specifications?
customer: I prefer a connecting flight.
agent: Hawaiian Airlines are having a flight-1020 with single connection limit and the ticket price is 300. Shall I proceed with booking?
customer: Please proceed with booking.
agent: Charles Parker, your ticket is confirmed successfully in economy class.
__
agent: Thank you for reaching us, have a safe journey.
Output:
| [
"customer: Thank you for helping me."
] | task574-4540901483484d28b5a41a2c402a8b7b |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I help you today?
customer: Janet Garcia here. I want to cancel my ticket due to snow storm in my place.
agent: Sure, I will help you. Please wait for a moment.
__
agent: Sorry Garcia, there is no existing reservation existing on your name.
customer: No problem, thank you.
agent: You are welcome, have a nice day.
Output:
| [
"customer: Ok."
] | task574-9f5da31c7ff447e29a8f6b546a1aff20 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello.
customer: I am Brian Taylor.
agent: How can I assist you today?
customer: Can you help me in booking from CLT to DTW?
agent: Sure, will you mention your travelling dates please?
customer: My travelling dates are from Sept 8 to Sept 10.
__
customer: I need a connecting flight.
agent: Do you have any other preferences?
customer: My return time is evening.
agent: Do you have any preferences about class?
customer: No.
agent: Please give me a moment.
customer: Sure.
agent: Thanks for waiting, there is no flights found under your preferable details.
customer: Ok, No issues. Thank you.
agent: Welcome, have a great day.
Output:
| [
"agent: Do you have any limits about flight connections?"
] | task574-b6607bdf69ea47cfaaec552496fcb485 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I help you?
customer: I am planning to attend music concert at SFO, can you please help me with booking a flight ticket from DCA?
agent: Sure, can I know your travelling dates?
customer: I would like to take off on Aug 15 and return on Aug 17.
agent: On which name should I reserve the flight ticket?
customer: Reserve the flight ticket under the name Debra White.
agent: Do you have any connection limit?
customer: I am fine with any connection.
agent: Do you have any other specifications?
__
agent: We found Hawaiian airline with price 100 and economy class and airline number is 1009 with arrival time is 8:00 hours and departure time is 14:00 hours, Shall I proceed for booking?
customer: Yes, please proceed with the booking.
agent: Your ticket is booked.
customer: I appreciate your help, thank you.
agent: Thank you for reaching us.
customer: You are welcome.
Output:
| [
"customer: No."
] | task574-a7f2ac5fa6654ac19d98e99b67967461 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello. How can I serve you the best today at this moment?
customer: I need to modify my reservation as I am suffering for health issue. Can you help me with that?
agent: May I know your good name please?
customer: Thank you for considering my request. My name is Joseph Moore.
agent: Please give me a moment.
customer: Sure.
agent: We are happy to inform you that there is a reservation found with your given name. Can you please mention your airport codes?
customer: Good to hear, my airport codes are DCA and PHL.
__
customer: I am willing to travel from Jan 28 to Jan 30.
agent: Please share me your specifications.
customer: I need a connected flight in an normal-cost airlines.
agent: We have found a flight with an American airlines of flight 1000 in an economy class with connection limit is 1. Would you like me to proceed?
customer: Yes, do proceed with the booking.
agent: Your ticket has been confirmed.
customer: Thank you.
agent: Thank you for choosing us.
Output:
| [
"agent: When you are willing to travel?"
] | task574-508c369d760f4d1f92cbbc5e890a1bf7 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
__
customer: I am Stephanie Turner. Can you help me searching flights with connection 1?
agent: Yes, I can help you.
customer: Thank you.
agent: Could you tell me your dates of travel?
customer: My travelling dates are 04/17 and 04/19.
agent: Ok, can I know your nearest airport codes?
customer: My airport codes are LAX to IAH.
agent: Give me a second, I will get back to you.
customer: Sure.
agent: I have found a flight ticket for you with a price of 100 and 1 connecting flight.
customer: That's perfect, proceed to booking.
agent: Ok, your ticket is booked with JetBlue airlines.
customer: Thank you for confirming my flight ticket.
agent: Thank you for consulting us.
Output:
| [
"agent: Hello. How may I help you?"
] | task574-650bbc4812834ffc8e81699af7465b0b |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello. How may I help you?
customer: I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
__
customer: Jason Wilson here.
agent: Please wait.
customer: Ok.
agent: Thank you for waiting there is no reservation found on your name.
customer: That's Fine, Thank you for the information.
agent: Thank you for opting us.
Output:
| [
"agent: Sure, may I know your name to check the reservation status?"
] | task574-f87ff51d77c948b281e6a8e6c1f9ea84 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how can I aid you today?
customer: I would like to reserve my ticket from DCA to ATL. Can you please help me with booking a flight ticket?
agent: Sure, I am glad to help you. May I know your journey dates please?
customer: My planned Journey dates are from Dec 11 and Dec 13.
agent: Ok, please share your class preference.
customer: I always prefer economy class.
agent: Do you have any other specifications to meet?
customer: I need a single connecting flight in my journey.
__
customer: Sure, you can book this ticket in the name of Rachel Lewis.
agent: Ok, please wait.
customer: Sure, I will wait.
agent: Thanks for your time, we found a connecting flight with a fare of 200 in 1014 JetBlue Airline. Shall I proceed?
customer: That's fine for me, please proceed with that flight ticket booking.
agent: Ok, I have confirmed your booking in economy class.
customer: Thank you for helping me.
agent: Thank you for choosing us.
Output:
| [
"agent: To proceed further, we need your name."
] | task574-602c23a1a21e4495a09483dcb1f7b109 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how can I help you today?
customer: Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
agent: May, I know your good name?
customer: I am Daniel Thompson.
__
customer: Ok, no issues. Thanks for the information.
agent: Thank you for reaching us.
Output:
| [
"agent: Sorry, we found no reservation on your given name."
] | task574-7d7272f98b6e4e7a849d53a0ae21321b |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I want to take my students to Denver Museum of Nature and Science in Denver - DEN, can you please find a flight from ATL?
agent: Could you please share me your travel dates?
customer: I will start on Oct 14th and return on Oct 16th.
agent: Is there any other requirements?
customer: I want to depart in the evening time.
agent: Do you have any other preference?
customer: I am fine with maximum one connection.
agent: Do you prefer any class?
customer: I am comfortable with any class.
agent: Please wait for a while.
__
agent: Sorry for inconvenience, no flights are found with your criteria. May I know your name please?
customer: My name is Linda Rodriguez. Not to worry, thank you for the information.
agent: Thank you very much for contacting our agency.
Output:
| [
"customer: Sure."
] | task574-c4d4de984e174c6c9c76d328573b9fc6 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello. I am Nancy Jones.
agent: Hello, how can I oblige you today?
customer: I am planning to travel from ATL to meet my childhood friend. Can you please help me to book a ticket to LGA?
agent: Sure, we are happy to help you for booking. Can you please share your budget?
customer: Fare is 200.
agent: Ok, may I know your planned journey dates?
customer: My travelling dates will be on 09/17 to 09/19.
agent: Ok, please wait for sometime.
customer: Ok.
__
customer: You can proceed to booking.
agent: Sure, your booking has been reserved on your name.
customer: Thank you.
agent: Thank you for choosing us.
Output:
| [
"agent: Thanks for being patient, there is a flight found in 1027 AA airline with a fare of 200 in economy class. Shall I proceed?"
] | task574-e691686b26b7429db510298999615dcc |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello. How may I help you?
customer: I need to book a flight ticket from PHX to DFW, Can you please help me for booking?
agent: May I know your travel dates?
customer: I would like to travel on 02/22 to return on 02/24.
agent: Do you have any connecting flight preferences?
customer: I need a connecting flight.
agent: Is there any other preferences?
__
agent: May I know your name please?
customer: Nicholas Martinez here.
agent: American Airlines is providing the connecting flight on this route and the fare of 100.
customer: Ok, proceed for booking.
agent: Your reservation is confirmed for the flight 1012.
customer: Thanks for your information.
agent: Thank you.
Output:
| [
"customer: No."
] | task574-d9e96e46af3c407eb75d951812959e2c |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello. How may I help you?
customer: I am Anthony Rodriguez. I am planning to travel from CLT to IAH, can you help in booking a flight?
agent: Sure, can you help me with your travelling dates to search a flight?
customer: My date of travelling is on 11/12 to 11/14.
agent: Please wait for a moment.
__
agent: Sorry, there is no flight is available for you.
customer: That's ok.
agent: Thank you for choosing us, have a nice day.
customer: Thank you for your help.
Output:
| [
"customer: Sure."
] | task574-05518f36dfc948ce971c36f87b300fb0 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How can I assist you?
customer: I am Kenneth Wilson, I want to change my existing reservation due to some mismatching of dates with our friends, all are not ok with those dates, can you please help me?
agent: Sure, I will help you with that.
customer: Thank you.
agent: Wait a moment, I will check with your details.
customer: Ok, take your time.
agent: Wilson, there is no reservation found under your name.
__
agent: Welcome. Thank you for choosing us.
customer: You are welcome.
Output:
| [
"customer: No issues, my friends might have cancelled my tickets also with theirs, thank you for your help."
] | task574-d3155fdb6a7b49cda574b15013135430 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I assist you today?
__
agent: Sure, we will help you. May I know on which name the ticket has been reserved?
customer: I am Jennifer Lee.
agent: Please wait for a while, I will check the reservation list and revert to you.
customer: Sure.
agent: Thank you for waiting. Sorry we couldn't find any reservation on your name.
customer: No problem, Thank you.
agent: Thank you for availing us. Have a nice day.
Output:
| [
"customer: I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination."
] | task574-b0ebbbd374124cba897f8eafe58fd743 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how can I assist you?
customer: I want to change an existing reservation due to sudden change in my trip.
agent: Ok, Please provide me your name.
customer: I am Kimberly Wilson.
agent: There is no reservation found with your name.
__
agent: Thanks for choosing us.
Output:
| [
"customer: Ok. Thank you for your service."
] | task574-88a858c29ba64264b294c5f055dc8d6f |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I assist you?
customer: My name is Thomas Carter. I am planning to attend two days workshop in OAK, can you please book me a flight ticket from LGA?
agent: Sure, in which dates are you planning to travel?
customer: I am planning from 08/11 to 08/13.
agent: Ok, give me a minute.
customer: Ok.
agent: Southwest airline is servicing in that route with flight-1002. Ticket fare is 100 only. Shall I book the ticket?
customer: That's perfect. Please book this flight ticket.
__
customer: Thank you.
Output:
| [
"agent: Your ticket is confirmed, Thomas. Thank you for choosing us to help you."
] | task574-5256da510913475daddbaf55b9b18353 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello.
customer: I'm Jack Walker.
agent: How can I assist you at this moment?
__
agent: Sure Jack Walker, I will help you with that.
customer: Thank you.
agent: Please wait a moment to check your reservation status.
customer: Sure, take your time.
agent: Sorry Jack Walker, no reservation has found under your name to cancel.
customer: Ok, no issues. Thank you for checking.
agent: Thank you for choosing us, have a good day.
customer: You are welcome.
Output:
| [
"customer: I would like to cancel my reservation which is under my name. Can you please help me with that?"
] | task574-26b4daa819584ce0a7aa49547313db22 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, myself Michael Young.
agent: Hello, how can I assist you Young?
customer: I would like to take my child to Houston Zoo, please help me in booking a ticket from AUS to IAH.
agent: Sure Young, please provide me your journey dates for enhanced search.
customer: My travel dates are 05/19 and 05/21.
agent: Please give me a minute.
customer: Sure, take your time.
agent: Young, I found a business class ticket in AA airlines with price 600. Shall I book the ticket for you?
customer: Ok, please proceed for booking.
agent: Your ticket is confirmed and the flight number is 1010.
__
agent: Thank you for contacting us, have a safe journey.
Output:
| [
"customer: Thank you for your response."
] | task574-7def22bb8ed647c9901d73b624d75842 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How can I help you today?
customer: I would like to book a ticket from DFW to PHX, can you please help me out?
__
customer: I am travelling on these dates July 23rd and 25th.
agent: Do you have any airline preference?
customer: I prefer normal-cost.
agent: Can I know your connection limit?
customer: I need single connected flight.
agent: Do you have any other specifications?
customer: I don't have any other specifications.
agent: There is a connecting flight-1000 in Frontier Airlines with a fare of 200. Shall I proceed with booking?
customer: Ok, you can proceed.
agent: May I know your name for further process?
customer: Thomas Taylor here.
agent: Thomas Taylor, your booking has been done in economy class.
customer: Thank you for your services.
agent: Most welcome, thank you for reaching us, have a safe journey.
Output:
| [
"agent: Sure, I am here to help you with that flight ticket booking . May I know your travelling dates, please?"
] | task574-1e3c2ca3bc6d42b08807e5dd4571997b |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
__
customer: Can you help me to change my existing reservation?
agent: OK, can you please tell me your name ?
customer: Yes, my name is William Thompson.
agent: Sorry, William no reservation found on your name.
customer: Ok, thank you.
agent: Thank you.
Output:
| [
"agent: Hello! tell me how may I help you?"
] | task574-6e1a49949d6d4797970b71c955908408 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I help you?
customer: I am Susan Smith, want to travel from AUS to DFW for business trip. Please help me in ticket booking.
agent: Sure, may I know your trip dates please?
customer: My trip dates are from 10/21 to 10/22.
__
customer: Ok. Please check for direct flight.
agent: Sorry, there is no direct flight available which is travelling to your destination.
customer: That's fine, thank you.
agent: Most welcome.
Output:
| [
"agent: Please wait for a while."
] | task574-c22110ab1a0c4bc0a752f618177202df |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I help you today?
customer: I am Emma Barker, I am travelling to Chicago on 10/24 to meet my family members. Can you book a flight under fare of 200?
agent: Sure, I am glad to help you. May I know your return date please?
__
agent: May I know you source and destination codes?
customer: My source point is MA-BOS and destination is IL-ORD.
agent: Do you need any connection in between your journey?
customer: I need a halt I between the journey.
agent: Ok, please wait for a moment.
customer: Sure.
agent: Thanks for being patient, there is a Spirit airline, flight number 1026 and fare 100 with one connection.
customer: Please proceed with booking.
agent: Ok, your ticket has been reserved.
customer: Thank you for helping me.
agent: Thank you for opting us.
Output:
| [
"customer: I will return on 10/26."
] | task574-58c3dea1b30244a09d8c0cac56ce7935 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I assist you?
customer: I am planning to visit Seattle, SEA, can you find a flight ticket from PHX?
agent: Sure, what date will you be travelling?
customer: I am willing to travel in these dates: 05/27 and 05/29.
agent: Please, wait a moment let me check the best flight to you.
customer: Ok.
agent: There is a flight in our airline with flight number 1004, and AA airline. Can I proceed it?
__
agent: Yes, it is with 1 connection limit. Your ticket has been booked successfully.
customer: Ok, thank you for aiding me.
agent: Thank you for reaching, have a great service with AA airline. May I know your name?
customer: Thank you. My name is Kimberly Johnson.
agent: Thank you Johnson.
Output:
| [
"customer: If the connection limit is 1, then go ahead with booking."
] | task574-a89e4b00a5fc4d5e925430d21c53b272 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am Dennis Martin.
agent: Hello, how may I assist you today?
customer: I need to fly Seattle for my college admission, could you please help me in booking my flight ticket within the fare of 500?
agent: Sure, please share me your connection limit?
customer: I need a stop over.
agent: Please mention your airport codes?
__
agent: May I know your planned journey dates?
customer: My planned trip dates are from 09/14 to 09/16.
agent: Please wait for a moment.
customer: Ok.
agent: Thank you for waiting, I found a connecting flight 1001 of airline AA and fare is 100.
customer: Ok, proceed.
agent: Your ticket has been booked.
customer: Thank you.
agent: Thank you for reaching us.
Output:
| [
"customer: My journey is from DCA to SEA."
] | task574-cf3c94ab52624cc5bc9db7770d4dc433 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
__
customer: George Collins here. I jus want to cancel my previous reservation, can you please help me with that?
agent: Sure, I am here to help you with that. Ok, wait for a minute.
customer: Sure.
agent: Sorry to say that, there is no reservation found on your name in our database.
customer: No problem, thank you for the information.
agent: Thank you for consulting us.
Output:
| [
"agent: Hello. How may I assist you today?"
] | task574-cd1eb94dc61a40f4a79031a756960ab9 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, myself Andrew Miller.
agent: Hello, how may I assist you?
customer: I am planning to book a flight ticket to PHL from HOU, could you please search any inexpensive flight?
agent: Sure, may I know your planned travel dates please?
customer: Sure, I would like to fly on 07/31 and 08/02.
agent: There is a flight available on your requested dates from AA airlines with 1 connecting flight.Shall I confirm your booking?
customer: Fine, please reserve me a seat.
agent: Your ticket is booked with flight 1005.
__
agent: You are welcome.
Output:
| [
"customer: Thank you so much for your quick service."
] | task574-1aec53235f964fb7b004af55d5898112 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How can I aid you at this moment?
customer: I am Sharon Anderson, I need a direct flight for my journey to SEA from LGA. Can you please help me to book a flight ticket?
agent: Sure, I will help you with that. Can you please mention your preferable travel dates for booking flight ticket?
customer: Thank you, my preferable travel dates are 09/16 and 09/18.
agent: Please hold on amoment, I will check flight availability in this route.
__
agent: Sorry no direct flights available in this route as per your requested dates.
customer: Not an issue, I will go with another resources to reach my destination. Anyway thank you for the help.
agent: You are welcome.
Output:
| [
"customer: Ok, have your time."
] | task574-c3533fd699084310b4a67495d296e68c |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How may I aid you?
customer: Myself Kevin Phillips. I am looking for a flight from IAH to LGA, can you help me in booking?
agent: Can you please share your trip dates?
__
agent: Do you require any specifications?
customer: I need a flight in a normal-cost Airlines.
agent: Any connections required?
customer: Please look for a connecting flight.
agent: There is a connected flight in Delta airlines with the fare 200.
customer: That's fine, please proceed in booking.
agent: Your booking is done.
customer: Thank you for the service.
agent: Thank you.
Output:
| [
"customer: Sure, my planed travel dates are Aug 18 and Aug 20."
] | task574-f49eb8f78a78410a96f841875df01ed8 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: I am Donald Barker. I am planning to travel from JFK to PHX, can you help me in booking a flight?
agent: Sure, I will help you with that. Can I have your travel dates please?
customer: My travelling dates are 02/29 to 03/02.
__
customer: Ok., proceed for booking.
agent: Your booking is done, have a safe journey.
customer: Thank you.
agent: Welcome.
Output:
| [
"agent: Please wait for a moment. There is a flight 1005 with 1 connection, can I proceed?"
] | task574-2828492684404c9fa18de7cbc81c5528 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am Frank Thomas.
agent: Hello, how can I serve you?
customer: I want to cancel my recent reservation due to my business trip got postponed. Can you please help me with this?
agent: Sure, I will help you. Please be on hold.
__
agent: Thank you. Sorry, there is no reservation on your name.
customer: That's ok, not an issue. Thank you for your response.
agent: Thank you for reaching us.
Output:
| [
"customer: Sure."
] | task574-cc6ad6bd2ecb45f59b8deb7760d54e7f |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
__
customer: Sarah Martin here. Due to sudden health issue, I would like to cancel my reservation. Can you please help me out with that?
agent: Sure Martin, I am here to help you.
customer: Thank you.
agent: Please wait for a while.
customer: Ok, take your time.
agent: Sorry, no reservation found on your name in our reservation database.
customer: Oh! I think the ticket was not booked due to server issue.
agent: Thank you for choosing us, have a nice day.
customer: Anyway, thank you for the information.
Output:
| [
"agent: Hello, how can I serve you?"
] | task574-21ebcabbf00245019676e1ef291d0672 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I assist you today?
customer: I have a client meeting at Phoenix this month. Can you please help me in reserving the ticket from EWR to PHX?
agent: Sure, let me know your trip dates?
customer: I am planning my trip on June 30 and again I will be return back on July 2.
agent: May I know your connection limit?
customer: I am flexible with single connection.
agent: Is there any other specifications?
customer: No, I don't have any other specifications.
agent: Can I know your name?
customer: Myself Mark Walker.
agent: We found a connecting flight 1001 in Spirit airline with fare 100 and class is economy. Shall I proceed?
customer: Yes, please go ahead and reserve the ticket.
agent: Your booking has been reserved.
__
agent: Thank you for reaching us.
Output:
| [
"customer: Thank you very much for reserving the ticket."
] | task574-bdfa2d2e7cfb41df95a6b09e45ae92f8 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How can I assist you at this moment?
customer: I need to travel from BOS to DCA, can you help me in that?
agent: sure, I will help you with that. Can I have your travel dates please?
customer: My trip dates are Nov 15 to 17.
agent: Ok, please let me know your preferable class.
customer: I am comfortable in any class.
__
customer: Please ensure that my depart time is in afternoon.
agent: Can I have your good name please?
customer: Brian Phillips here.
agent: Sorry to inform you that no flight is available to you on your planned dates.
customer: Ok, no issues. Thank you for the information.
agent: Thank you for choosing us, have a good day.
Output:
| [
"agent: Do you have any other specifications?"
] | task574-733dc1b353884ed5bf85dca091bbb8bc |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
__
customer: I am Richard Martinez. I am planning to attend a Hockey competition in New York LGA from Charlotte CLT. Can you find a flight ticket for me?
agent: Richard Martinez,I am willing to help you for this. Can you please share me your travel dates?
customer: Ok, my journey dates are on Apr 15 and return on Apr 17.
agent: Do you have any specification?
customer: Yes, I have single connecting flight.
agent: Please wait for a while.
customer: Sure.
agent: As per your data, there is a flight with Frontier airlines and the ticket figure is 100. Shall I proceed for this?
customer: Ok, you can proceed with the ticket booking.
agent: Your ticket is reserved in economy class with the flight-1025.
customer: Thank you for your help.
agent: Thank you very much for utilizing our agency.
Output:
| [
"agent: Hello. How can I help you?"
] | task574-4f7e38a251704ca791497ba583ab008a |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am Deborah Martinez.
agent: Hello, how may I serve you today?
customer: I am planing to visit CA - SFO, can you help me with single connection of flight?
agent: Sure, I will help you. May I know your source airport code?
__
agent: Could you please let me know your journey dates?
customer: My depart is on 06/15 and return on 06/17.
agent: Do you have any price limit?
customer: My price limit is 200.
agent: Thanks for the details, there is a connecting flight available in JetBlue airline with fare 200. Shall I proceed?
customer: OK, proceed with it.
agent: Your ticket has been confirmed with flight number 1004.
customer: Thank you for the help.
agent: Thank you for choosing us.
Output:
| [
"customer: My origin is BOS."
] | task574-d619b19e43e9479e9b52c57e8f896674 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How should I assist you today?
customer: Myself Janet Garcia.
agent: Good morning Garcia.
customer: I would like to fly from CLT to DFW, can you help me for booking?
agent: Sure, I will help you with booking. Please provide me your travel dates too.
customer: My travel starts from 07/16 to 07/18. Connection limit should be 1.
agent: Please give me a moment, I will get the flight details.
customer: Ok.
agent: Thank you for waiting. I have found a flight 1028 of Spirit airlines with connection 1. Can I proceed to booking?
customer: Ok, proceed for booking.
__
customer: Thank you for your services.
agent: Thank you for reaching us.
Output:
| [
"agent: Your ticket has confirmed with your name."
] | task574-f7a86aa84f39434bacf6e06c4fa91f31 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello.
customer: Please help me in booking my flight ticket from PHL to OAK?
agent: Ho can I help you? may I know your travelling dates please?
customer: My travelling dates are 06/02 and 06/04.
__
customer: Ok, please proceed with name Samantha Perez.
agent: Your booking is done in 1008 flight.
customer: Thank you.
agent: Thank you.
Output:
| [
"agent: There is a flight with single connection, can I proceed for booking?"
] | task574-5506410fded443b8a8779121dd6c7fe6 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how can I assist you today?
customer: Can you help me to book a flight ticket from MCO to LGA?
agent: Sure, may I know your planned travel dates?
customer: My travel dates are Feb 22 and Feb 24.
agent: Do you want connecting flight?
customer: I prefer direct flight for this trip.
agent: Do you have any other requirements?
customer: No, thanks for asking.
agent: May I know your name please?
customer: I am Christopher Martinez.
__
customer: No problem, thank you for the information.
agent: Thank you for opting us.
Output:
| [
"agent: Sorry, there are no flights found with your given details."
] | task574-5845a54bc56c43e1808ca0e4f6099dc6 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how can I assist you for the day?
customer: Can you please book a flight ticket with the name of Cynthia Mitchell to New York, EWR?
agent: Sure, I am here to help you.
customer: Thank you.
agent: When you are willing to travel?
customer: I am planning to start my journey on 12/12 to attend for my brother's engagement. I intend to return on 12/14.
__
customer: Minneapolis & St. Paul, MSP is my boarding point.
agent: Please wait for a moment.
customer: Sure.
agent: We found 1007 AA airlines with single connection with price 100. Shall I proceed with the booking?
customer: Yes, you can proceed.
agent: Your booking has been confirmed.
customer: Thank you for aiding me.
agent: Thank you for reaching us.
Output:
| [
"agent: Can you help me with your source code?"
] | task574-e61aa4d7ec6f46bdbe1f39e8117bf18a |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, How can I best serve you today?
__
agent: Sure, I am here to help you with that, can I know your good name to proceed further?
customer: I am Shirley Clark.
agent: I am very sorry to inform you that there is no reservation found under your name in our database.
customer: No problem, thanks for the information.
agent: Thank you for choosing us.
Output:
| [
"customer: Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?"
] | task574-803b24d127084b52accf6425cdccb410 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How can I aid you?
customer: Can you aid me in booking a flight ticket from HOU to ORD?
agent: Sure, may I know your planned travel dates?
customer: I am planning to start on Nov 4th and return back on Nov 6th.
agent: Do you have any specifications?
customer: Make sure that it is a direct flight.
agent: Please provide me the name.
customer: My name is Mary Miller.
__
customer: Yes, you can go ahead.
agent: In an economy class, your ticket has been confirmed for the flight 1023 in Hawaiian Airlines.
customer: Thank you for the support.
agent: Thank you for reaching us.
Output:
| [
"agent: Here, I found a flight with 0 connection and airfare is about 100. Shall I proceed in booking?"
] | task574-9cbcb86c5d024c108f0bb1c7e914c97c |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how can I be your helping hand today?
customer: I have made an earlier reservation to attend for a exam, due to some issues my exams got postponed. Can you please assist me to change it?
agent: Sure, I am here to help you.
customer: Thank you.
agent: To proceed further, May I know your name?
__
agent: Ok, please wait for a moment.
customer: Sure.
agent: Thank you for your time, There was no reservation found on your given name.
customer: That's Ok, thanks for your assistance.
agent: Thank you for opting us.
Output:
| [
"customer: Brian Young is my name."
] | task574-17c8c827549b47ecb2ca044e0d2f4e79 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am Pamela White.
agent: Hello, how may I assist you?
customer: Please assist me to book a flight ticket from San Francisco, CA-SFO to attend The wizarding world of Harry Potter at Orlando, FL-MCO.
agent: Sure, may I know your travel dates?
customer: I will depart on 03/24 and my return date would be on 03/26.
agent: How much you can afford for this ticket?
customer: I can pay up to 5000 for the flight ticket.
__
customer: No issues, I'll choose any alternative to reach my destination. Thank you.
agent: Thank you.
Output:
| [
"agent: Sorry there is no flight on your details."
] | task574-ef6e800aad7840869d7784e74d74d6a6 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, do you need any help from us?
customer: Laura Hall here. I would like change my recent reservation as my exams postponed to next week, can you please help me with that?
agent: Sure, please allow me a moment.
customer: Thank you for accepting my request. Sure, take your time.
agent: Hall, there is no reservation matching with your name in our portal to make changes further.
__
agent: You are welcome, have a great day.
Output:
| [
"customer: That's ok, no problem. Thank you for checking out."
] | task574-3d47ce3574c741fc9d628fd8f0d648e7 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
__
customer: I am Virginia Scott. I would like to book a flight ticket from AUS to SFO to meet my uncle.
agent: Sure, kindly share your travel dates.
customer: Sure, my travelling dates are Apr 22 and Apr 24.
agent: Do you have any connection preference?
customer: Sure, I need a connecting flight.
agent: There is a flight with your requirement, airline is AA with price 100 and direct connection. Shall I proceed with booking?
customer: Yes, please proceed.
agent: Your booking is done and flight number is 1008.
customer: Thank you for your help.
agent: Thanks for reaching us.
Output:
| [
"agent: Hello, how can I aid you today?"
] | task574-106204ce92f84f4da6b21b4e2e70b88d |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello.
customer: I am Steven Nelson.
agent: How can I help you at this moment?
customer: I need to book a flight ticket from LGA to IAH, Can you please help me for booking?
agent: Sure, I am here to help you. Can you please provide your journey dates?
__
agent: Do you need any halt in this journey?
customer: I need a connecting flight.
agent: Do you have any other specification for this trip?
customer: I am comfortable with any class.
agent: Spirit airlines is providing connecting flight on this route with a ticket fare of 100, shall I book your ticket?
customer: Ok, proceed for booking.
agent: Steven Nelson, your ticket is booked in flight number 1006.
customer: Thanks for your information.
agent: Thank you and have a safe journey.
Output:
| [
"customer: I would like to travel on 08/02 to return on 08/04."
] | task574-be39f8dea92f4fd8b3557c1110f11eab |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi,.
agent: Hello, How can I amend you today?
customer: I am Ashley Parker.
agent: Ok.
customer: Can you help me in booking me a plane from CLT to EWR for attending a memorial services of my grand father?
agent: Sure. Can you please provide the travel dates?
customer: 09/02 - 09/04 are my travel dates.
agent: Ok, Do you have any other limitations?
customer: 200 is the budget.
agent: Thanks for sharing the details.
__
agent: We found JetBlue plane with a fare of 100. 1007 flight number and has a connecting flight.
customer: Proceed with my booking.
agent: Your reservation is done.
customer: Thank you.
agent: Thank you.
Output:
| [
"customer: Ok."
] | task574-1b9002370c104c3f94e61465833885e1 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how can I assist you?
customer: I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
__
customer: Janet Perez here.
agent: Sorry, we found no reservation on your given name.
customer: That's ok, thank you for your help.
agent: Thank you for reaching us.
Output:
| [
"agent: Sure, I am here to help you with that, can I know your good name to proceed further?"
] | task574-77ed080aa51b4a0cb3af822c5c3af017 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I aid you at this moment?
customer: Myself Michael Robinson. I am looking for a flight from MSP to LGA, can you help me in booking the flight ticket?
__
customer: Thank you.
agent: Can you please let me know your planned dates of your journey?
customer: Sure, my travel dates are 09/18 and 09/20. Ensure that I need a connecting flight.
agent: Please wait for sometime, I will revert back to you with the suitable flight according to your specifications.
customer: Ok, I will wait for your response.
agent: Sorry to say this Michael, there are no flights on your planned dates of your journey.
customer: That's ok, no problem. Thank you for the information.
agent: You are welcome, thank you for reaching out here. Hope you have a nice day ahead Michael.
Output:
| [
"agent: I am glad to help you about your request Michael."
] | task574-a80c884523fb469290997b25c2359fe5 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi, I am Deborah Hill.
agent: Hello, how can I assist you?
__
agent: Sure, I will help you with it. Please wait a moment, I will check it and revert you.
customer: Sure.
agent: We are very sorry to inform you that there is no reservation found on your name.
customer: Ok, thank you for your response.
agent: Thank you.
Output:
| [
"customer: As plan to spend my vacations at my town got cancelled, I need to cancel my reservation. Can you help me with it?"
] | task574-447431a053ea4ed3b0276b4cde2c422c |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how may I aid you?
customer: I am Steven Nelson want to attend a workshop at Denver, can you book a ticket from EWR to DEN?
agent: Sure, please tell me your preferable travelling dates.
customer: Sure, my travelling dates will be 09/24 and 09/26.
agent: The AA airline with flight number 1002 is available having price as 100 and connection as 1.
customer: Ok, proceed with my booking.
__
customer: Thank you.
agent: Thank you for choosing us, have a safe journey.
Output:
| [
"agent: Ok, your reservation is confirmed."
] | task574-e161482d800048c69f565e55738e89ca |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am Edward Thompson.
agent: Hello, How could I serve you today?
customer: I want to attend a cultural event in Houston TX - HOU from Denver, CO - DEN. Can you book me a ticket on 03/12 and return on 03/14?
agent: Sure, I am glad to help you. Could you please tell me your price limit?
customer: The price limit is 5000. I need a single connection.
__
customer: Sure.
agent: Thank you for waiting, There were no flights found during your visit.
customer: Thanks for the information.
agent: Thank you for reaching us, Have a great day.
Output:
| [
"agent: Ok, Please wait for some time, I will check and get back to you."
] | task574-8d7b947210bc469691d2ebad60b7842d |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello. How can I aid you?
customer: My name is Joshua Edwards. Can you help me to book a flight ticket from SFO to AUS?
agent: Sure, may I know your planned travel dates to check for the flight availability?
customer: Ok, please book a ticket on the date Oct 30 and return date is Nov 1st.
agent: Do you have any specifications?
customer: Yes, please book a connecting flight.
__
customer: Ok, please book the ticket.
agent: In an economy class, your ticket has been confirmed for the flight 1020 in UA airlines.
customer: Thank you for assisting me.
agent: Thank you for reaching us.
Output:
| [
"agent: Here, I found a flight with 1 connection as per your request and airfare is about 200. Shall I proceed in booking with this flight?"
] | task574-8c00481bea794a4383d794d43eaeecdc |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. What type of service you are expecting from us?
customer: I would like to book a ticket from CLT to SEA. Where I would be going to see my children.
agent: Ok, I am glad to help you with that. Can I know your itinerary dates? Ok, do you have any other specifications?
customer: Sure, my travel dates are Sept 19 and Sept 21.
agent: May I know your name?
customer: My name is Linda Hill.
__
customer: I have no time concern.
agent: Sorry to say that, there are no flight's available based on your travelling dates.
customer: But, I would prefer to travel by single connection flight with return in the morning.
agent: Please wait for a minute.
customer: Sure, take your time.
agent: I have checked on those details but their are no flight's available.
customer: No issue, thank you for your time.
agent: Thank you for reaching us.
Output:
| [
"agent: May I know your depart and return timings?"
] | task574-59638e417bdd4d00a2dc6f6879cfbfbc |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I help you?
customer: Can you please book a ticket from LAS to LAX? As I need to attend a party.
agent: When are you planning your trip?
customer: My planned departure and return travel dates are 7th and 9th of April.
agent: May I know your name please?
customer: It's Laura Nelson.
__
customer: I prefer single connected flight.
agent: Do you have any other requirements?
customer: No.
agent: There is a flight with Delta Airlines and the ticket fare is 200. Would you like me to make the booking now?
customer: That's fine, proceed for booking.
agent: Your ticket is reserved in economy class with the flight-1024. Your depart time is 9:00 hours and again your arrival time is 0:00 hours.
customer: Thank you so much for your help.
agent: Thank you very much for approaching our agency.
Output:
| [
"agent: Is there any connection limit?"
] | task574-49d2a6a2dd4648dca2b3c80386056278 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how can I aid you?
customer: I am Melissa Campbell want to visit Houston, can you book a ticket from LAS to IAH?
agent: Sure, may I know how much you can pay for this ticket?
customer: My flight price should not exceed 5000.
agent: Ok, please share your travelling dates.
customer: Sure, my travelling dates will be 03/22 and 03/24.
agent: Please stand by.
customer: Ok.
agent: Thank you for being patient, we found a connecting flight in Frontier at a price of 100 and flight number 1015.
customer: Ok, proceed with my booking.
agent: Sure, your booking is done.
__
agent: Thank you for reaching us, have a good day.
Output:
| [
"customer: Thank you."
] | task574-fd636fbdaaef4c63ae9882dfd284b47a |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
__
customer: I planned to meet my friend in DFW, can you please help me to book a flight ticket from OAK?
agent: Sure, can I know your good name please?
customer: I am Eric Williams.
agent: When you are willing to travel?
customer: I prefer to travel on Apr 27 and Apr 29.
agent: Would you let us know if you have any other preferences?
customer: I prefer to travel in a connecting flight.
agent: We found a connecting flight 1005 in JetBlue airlines at the cost of 200 with economy class. Can I proceed for booking?
customer: Ok, please confirm my booking.
agent: Your booking is done.
customer: Thank you for your help.
agent: Thank you for choosing us.
Output:
| [
"agent: Hello, how may I serve you today?"
] | task574-8f49ab7e6f3940f89419ba64e75eb895 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am Andrew Garcia.
__
customer: Due to an emergency meeting, I want to change my reservation. Can you help me with it?
agent: Sure, we are here to help you. Please wait for a moment.
customer: OK.
agent: Thank you for your time, There was no reservation found on your given name.
customer: No problem, thank you for the information.
agent: Thank you for opting us.
Output:
| [
"agent: Hello, how can I help you?"
] | task574-2bf8875bb254437c9be37e9e0c352b16 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello. How may I help you?
customer: I am Patrick Hall. I want to book a flight ticket from PA-PHL to NY-EWR. Can you help me?
agent: Ok, may I know your travelling dates?
customer: 01/09 and 01/11 are my travelling dates.
__
customer: Ok.
agent: There is a connecting flight-1014 on Spirit airlines, shall I proceed?
customer: You can reserve it.
agent: Ok, booking is done on your name.
customer: Thank you for your service.
agent: Thanks for choosing us.
Output:
| [
"agent: Wait a moment."
] | task574-9c0241a22f444c5bbd178ecac021afb9 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how can I help you today?
customer: Can you please book a flight ticket from DEN to OAK?
agent: Sure, may I know your planned travel dates?
customer: My trip dates are 12/31 and 01/02.
agent: May I know your connection limit?
customer: I am comfortable to travel in a single connecting flight.
__
customer: I want to return in evening.
agent: Please wait for a moment.
customer: Sure.
agent: Sorry to say that, no flights were found with your given details.
customer: That's ok, thank you for your information.
agent: May I know your good name for documentation purpose?
customer: Alexander Mitchell here.
agent: Thank you for reaching us.
Output:
| [
"agent: Do you have any other specifications?"
] | task574-fc424c562e424a8bad2dba9fa044d296 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello. How may I help you?
__
agent: Sure, I am gleeful to help you. Could you please provide your travelling dates to search for the flight?
customer: Sure, my dates of journey are from Jul, 27 to Jul, 29.
agent: May I know your connection limit?
customer: Yes, I need a connecting flight.
agent: Do you have any other specifications?
customer: Yes, I need a depart time at morning.
agent: Here I found a connecting flight-1024 in economy class. Shall I proceed?
customer: Ok, please proceed.
agent: Ok, booking is done on JetBlue airlines.
customer: Thank you for your help in booking.
agent: Thanks for reaching is.
Output:
| [
"customer: I am Helen Perez here, I want to reserve my ticket from IAH to LAX, can you please help me out?"
] | task574-908019247a9a49feb3bfed9510dd581f |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
__
customer: Can you aid me to book my ticket from SFO to LGA?
agent: May I know your travel dates?
customer: My trip dates are Jul 9 and Jul 11 respectively.
agent: Do you prefer connecting flight?
customer: I want a connecting flight.
agent: Do you have any other specifications?
customer: No.
agent: May I know your good name?
customer: Jacob Jones here.
agent: We found a flight in an economy class with direct flight in Spirit airlines and the fare of your flight will be 200. Do you like me to proceed your booking with this flight?
customer: Please proceed.
agent: Your booking is done with flight number 1020.
customer: Thank you.
agent: Thank you for reaching us.
Output:
| [
"agent: Hello, how can I assist you?"
] | task574-75abc927353e4de6a1a0633d9dfbde56 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi. Janet White here.
agent: Hello, how may I help you?
customer: Can you reserve a flight ticket for my airport codes from ORD to AUS?
agent: Sure, can I know your preferable dates?
__
agent: May I know your airline preference?
customer: That does not matter. You can book it any airline.
agent: Please wait a moment to check flight availability.
customer: Sure.
agent: We found a flight from Spirit airline with 1 connection and the fare is 100 with an economy class.Shall I proceed?
customer: I am fine with the airlines and fare. You can book it.
agent: Your ticket is booked with 1002 flight number.
customer: Thank you.
agent: Thank you for reaching us.
Output:
| [
"customer: My preferable dates for travel are 05/05 to 05/07."
] | task574-c417abaa6211456f80a82fbf1531643e |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi, I am Patrick Mitchell.
agent: Hello, may I know how best I can help you today?
customer: I am planning to book a flight from AUS to IAD, will you please help me in booking a flight?
agent: Sure, can you please share your journey dates that you prefer to travel?
customer: My scheduled dates are on Apr 23rd to 25th.
__
customer: Ok, please proceed.
agent: Your booking is done.
customer: Thank you.
agent: Thank you.
Output:
| [
"agent: There is a connected flight in JetBlue airlines with the fare 100."
] | task574-f4c6b010fd464ef28e700ad2a2cdfec0 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how can I help you today?
customer: Please book a flight ticket from SEA to ATL?
agent: Sure, may I know your planned travel dates?
customer: My journey dates are Aug 02 and Aug 04.
agent: May I know your connection limit?
customer: I need a connecting flight.
agent: Is there any class preference for you?
__
agent: Your good name please.
customer: I am Janet Roberts.
agent: Sorry to say that, no flights were found with your given details.
customer: No problem, thank you for your information.
agent: Thank you for reaching us.
Output:
| [
"customer: I am Comfortable with any class."
] | task574-c5e79e23fd9f4bdfa877f6fb5fcc55c2 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how can I aid you today?
customer: I want to book a flight ticket from SEA to AUS, can you please help me with booking flight ticket?
__
customer: Ok, my travelling dates are 06 and 08 of March.
agent: Do you have any preferences?
customer: I want to return in the morning.
agent: Ok, can you share your name to proceed further?
customer: My name is Steven Collins.
agent: Sorry, no flights found as per your requirements.
customer: That's fine, thank you for the information.
agent: Thank you for reaching us.
Output:
| [
"agent: Sure, let me know your travel dates?"
] | task574-c8c12c5dff414385b0cb38d9368cd791 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how can I serve you today?
customer: This is David Martinez from San Francisco, I want to book ticket from SFO to DTW.
__
customer: My planned dates are 03/03 and 03/05.
agent: Do you nee any halt in between your journey?
customer: Yes I need a halt in my journey.
agent: We found a connecting flight 1006 in Southwest airline with fare 100. Shall I proceed?
customer: You can proceed with the booking.
agent: Your flight ticket has been reserved.
customer: Thank you.
agent: Thank you.
Output:
| [
"agent: Sure, Please share your planned journey dates?"
] | task574-222ab30fb21b4caeb24bd31954cbb4c6 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, how may I help you at this moment?
customer: Here Christine White. I want to reserve a flight ticket from DFW to DEN. Can you help me in booking?
agent: Sure, I will help you. Please send your travelling dates.
customer: My preferable dates are 08/25 and 08/27.
agent: Sure, I will help you. Please wait for a moment.
customer: Sure, take your own time.
agent: There is a connecting flight available with AA airline, shall I book it?
customer: That's fine, proceed with booking.
__
customer: Thanks for helping me in booking a flight ticket.
agent: You are welcome, have a nice day.
Output:
| [
"agent: Your booking is done with flight number 1008. Happy journey."
] | task574-a267a8d0c28041b8912cce633b065c5f |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how can I aid you?
customer: Can you please help me with booking a flight ticket from IAH to MSP?
agent: Sure, may I know your travel dates?
customer: My travel dates are Apr 17 and 19.
agent: Do you have any specifications?
customer: I need a direct flight.
agent: May I know your name?
customer: My name is Anthony Harris.
__
customer: Ok.
agent: Sorry, there were no flights found on your route.
customer: Ok, no issues. Thank you.
agent: Thank you.
Output:
| [
"agent: Ok, please wait a minute."
] | task574-c1520796eb954b809c45071a02008767 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello. I am Dorothy Roberts.
agent: Hello Roberts, what help can I do for you?
customer: I want to travel for IAD.So, I want to book a ticket from LAX to IAD. Will you please help me in booking?
agent: Sure Roberts, please provide me your journey dates.
customer: My travelling dates are from 12/29 to 12/31.
agent: Ok, Please give me a moment, I will check the availability of flight on given date.
customer: Sure.
agent: Thanks for your patience Roberts, there is flight available on your given date, shall I reserve your ticket?
customer: Sure, proceed with the booking.
agent: Your seat has been reserved, Have a memorable journey.
__
agent: It's our pleasure to serve you, Thanks for reaching us.
customer: My pleasure.
agent: Your flight number is 1022 and airlines is Spirit.
customer: Ok, thank you.
agent: Keep contacting us for your further bookings in future also, we are happy to serve you anytime.
Output:
| [
"customer: Thank you."
] | task574-1e7f3c5ad7c245b69abee49bfcfcce1c |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: I want to change my reservation, can you help me?
__
customer: I am William Thompson.
agent: Ok, please wait for a while.
customer: Sure.
agent: Sorry, there is no active reservation found with your name in our records.
customer: No problem, thanks for checking.
agent: Most welcome.
Output:
| [
"agent: Sure, may I know your name please?"
] | task574-984e64716e7740e1b2695c9f83ac3dfb |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello. I am Emily Walker.
agent: Hello. What help do you require from us?
customer: I want to change my existing reservation, due to financial issues.
agent: Sure, I will check your previous ticket. Sorry to tell you that, I didn't found any reservation on your name to modify.
__
agent: You are most welcome. Thank you for consulting us. Have a good day.
Output:
| [
"customer: That's ok, thank you for your help."
] | task574-b8c9aa73028b4c209b1f2d31f24d3b94 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am Dennis Davis.
agent: Hello, how may I help you?
customer: Can you please help me to book a flight ticket from OAK - DCA?
agent: Sure, please share your trip dates?
customer: My trip dates are 09/21 to 09/23.
agent: Do you have any specifications?
customer: I need a halt.
agent: We found a flight in couple of connections, shall I proceed with Frontier airlines?
__
agent: Ok, your ticket has been confirmed with flight number 1011.
customer: Thank you.
agent: Thank you for choosing us.
Output:
| [
"customer: OK, please proceed to book."
] | task574-79c92e970ae046969cd3a12eaa4d3488 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. can you please help me out with changing of my reservation?
agent: Sure, we are happy to help you. May I know your good name?
__
agent: Sorry, there is no active reservation on your name in our records.
customer: That's ok, thank you for your help.
agent: Thank you for contacting us.
Output:
| [
"customer: Elizabeth Lee here."
] | task574-fac387549ae342aea2238ae47431632d |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How can I help you today?
__
agent: Sure, please wait for a while.
customer: Ok.
agent: I haven't found your previous reservation in our portal to change further.
customer: That's ok, thank you for the information.
agent: Thank you for opting us.
Output:
| [
"customer: My name is Michelle Green, I just need your help in changing my existing reservation details."
] | task574-69ec5f5cebea48568785ff8009852dc4 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how may I help you today?
customer: Can you please help me in booking a flight ticket to SFO from PHL?
agent: Sure, can you share your trip dates?
customer: My trip dates are from Nov 10 to Nov 12.
agent: Do you have any connection limit?
customer: I need a stopover in between my journey.
agent: Is there any class preference?
customer: No.
agent: Are there any other specifications?
customer: I would like to travel in normal cost airline.
agent: Please forward your name.
customer: I am Deborah Jones.
agent: Thanks for your details, we found a connecting flight of fare 300 with airline American and number 10210. Can I proceed?
customer: You can proceed.
agent: Your ticket has been confirmed.
__
agent: Thank you for availing us.
Output:
| [
"customer: Thank you."
] | task574-8416dd3ac6874c8b9f0d6d520b9c67c9 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How may I assist you?
customer: I want to make a family trip from ATL to EWR. Can you please help me with the booking?
agent: Sure. Tell me your name please?
customer: My name is Kevin Green.
agent: Now tell me your class preference please?
customer: I prefer an economy class.
agent: Share your travel dates please?
customer: Sure, I want to travel on Sept 22 and need to return on Sept 24.
agent: Do you have any other preferennces?
customer: I need a connecting flight.
agent: Please wait.
customer: Sure.
__
customer: Ok, please book.
agent: Yes, I have confirmed your flight ticket.
customer: Thank you.
agent: Thank you.
Output:
| [
"agent: Thanks for waiting. I have found a economy class flight in Jet blue airlines. Can I book it?"
] | task574-86702521d443488ba35362e7b2e0112e |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi. I am Pamela Anderson.
agent: Hello. How may I help you?
customer: I want to book a ticket from CA-SFO to IL-ORD.
__
customer: Sure, My travelling dates are from 12/10 to 12/12 and also please make sure that the price limit should be within 500 with one connection.
agent: OK, please give me a moment. I will check the availability and let you know.
customer: Sure.
agent: Thanks for your patience, we found a flight matching your criteria. The flight details are as follows, Flight number : 1013, Airline : AA and the price is 100. Should I proceed with the booking ?
customer: OK.
agent: Your booking has been confirmed. Thank you for choosing us.
customer: Thanks for your information.
Output:
| [
"agent: Sure, we are here to help you. Can I know your travelling dates ?"
] | task574-41cb263b780342a0ba32fada42449719 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello, I am James Williams.
agent: Hello, how may I render you?
customer: I would like to travel from IAD to meet my cousin. can you please help me to book a ticket to HOU?
agent: Sure, we are pleased to serve you. Please share me your price limit?
customer: My price limit is 200.
__
customer: My trip dates will be on 08/01 to 08/03.
agent: Please wait for a while.
customer: Ok.
agent: Thanks for your valuable time, there are no flights found with your specifications.
customer: Ok, not a problem. Thank you for your information.
agent: Thank you for availing us, have a good day.
Output:
| [
"agent: May I know your trip dates?"
] | task574-fe1b71b8c75b47e8a7108f794f74f7f9 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
__
customer: I would like to change my reservation due to some health issues, can you please help me out with that?
agent: Sure, I am here to help you with that.
customer: Thank you.
agent: For changing your reservation, we need to know your name to check your reservation status. So, please forward me your name.
customer: Jacob Smith here.
agent: Ok, please wait for a moment.
customer: Sure.
agent: Sorry to inform you that, we have not found any active reservation on your name in our records.
customer: That's ok, no problem. Anyway thank you for checking out.
agent: Thank you for reaching us.
Output:
| [
"agent: Hello. How best can I serve you today?"
] | task574-0fc66705c71042c8974e0368306d27fc |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello. How may I assist you?
customer: Can you help me to book a flight ticket from EWR to PHL?
agent: Sure, may I know your planned travel dates please?
customer: I want to take off on 11 July and return on 13 July.
agent: May I know your name please?
customer: I am Jennifer Rodriguez.
agent: Do you need a connecting flight or a direct flight?
customer: I am ok with any connecting.
agent: May I know your class preference?
customer: No.
agent: Do you have any other specifications?
customer: No.
__
customer: Please proceed.
agent: Ok, your booking is confirmed with flight number 1016.
customer: Thanks for helping me.
agent: Thank you for approaching us.
Output:
| [
"agent: I found an economy class in Hawaiian airlines with fare 100 and it has single connection. Can I book your ticket?"
] | task574-704e206cc2b545e49897ea37075561f6 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
__
customer: Myself Gary Clark.
agent: Ok.
customer: I need to travel Charlotte, can you please reserve flight ticket from DFW and CLT?
agent: Sure, can I know your preferable dates?
customer: My travelling dates are Feb,07 and Feb,09.
agent: I am sorry, there are no flights available.
customer: That's ok, thank you for searching flights.
agent: Thank you, have a good day.
Output:
| [
"agent: Hello, how may I guide you?"
] | task574-186314dbc71144c39349dd8205f974c7 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi, I am William Collins.
agent: Hello,.
customer: I want to fly to Boston, MA-BOS on 02/22 to enjoy monsoon season, can you help me to book a flight ticket?
agent: Sure.
__
agent: Any price limit, connection ?
customer: I need one connection and the price limit 200.
agent: Unfortunately, there is no flight available.
customer: Thanks for your information.
agent: Thanks.
Output:
| [
"customer: My source will be Las Vegas, NV-LAS and my return will be on 02/24."
] | task574-167a253063794ca8889dbb83735a3e79 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello, may I know your good name?
customer: My name is David Smith.
agent: How can I assist you David?
customer: I want to cancel my reservation due to cancel of my conference in Wipro.
agent: Sure, please wait for a moment.
__
agent: Thanks for waiting, we found a reservation with your name. Shall I proceed to cancellation?
customer: You can proceed to cancellation.
agent: Your reservation has been successfully cancelled.
customer: Thanks for your good service.
agent: Thanks for opting us. Have a nice day.
Output:
| [
"customer: Ok."
] | task574-fda1b78fe7e448abab8848a98cdf7d8b |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: Can you find a flight for me from HOU to IAH?
agent: Sure, can you Please provide me your itinerary travel dates?
customer: Ok, my journey dates are from Mar 25 to 27.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: Could you let us know if you have any class preference?
customer: I don't have.
agent: May I know your name please?
__
agent: Give me a moment.
customer: Sure.
agent: American Airlines with flight 1007 is providing service on your route with connecting flight and the cost is 200.
customer: Ok, proceed with that.
agent: Your ticket is booked where depart HOU 18:00 hours Mar 25 and arrival IAH 23:00 hours Mar 27.
customer: Thank you.
agent: Thank you for reaching us.
Output:
| [
"customer: Sure, I am Kevin Williams."
] | task574-fad9386b7f7149688a1a29f31861022b |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hi. I am Melissa Martinez.
agent: Hello, how can I help you?
customer: I would like to celebrate my sister's birthday at Las Vegas, LAS. Can you help me in booking a flight ticket on 01/05?
agent: Sure, I am happy to help you.
customer: Thank you.
agent: Please share me your source code?
customer: My source point is Houston, IAH.
agent: Please forward your travelling dates?
customer: I intend to return on 01/07.
__
customer: Yes, you can.
agent: Your flight ticket has been reserved.
customer: Thank you for your help.
agent: Thank you for visiting us.
Output:
| [
"agent: Thanks for your details, we found a flight 1026 in Frontier airline with fare 100 having a lay by. Shall I go with booking?"
] | task574-cba387b87c0e49f2ab0c015492079db3 |
Definition: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Positive Example 1 -
Input: customer: Hello.
agent: Hello. How may I help you?
customer: I would like to do some changes in my existing reservation, can you please help me out?
agent: Sure, I will help you in booking. May I know your name to proceed further?
__
agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend.
customer: That's ok, no problem. Thank you for the information.
agent: Thank you for reaching us.
Output: customer: Sure, myself Alexander Hernandez.
Positive Example 2 -
Input: customer: Hi.
agent: Hello, how can I help you?
customer: I want to reserve flight ticket from ORD to IAD, can you please help me?
__
customer: Thank you.
agent: May I know on which dates you want to travel?
customer: My travelling dates are May, 26 and May, 28 respectively.
agent: Ok, do you need any connection in between the journey?
customer: Yes, I would be prefer a connecting flight to travel.
agent: Please let me know if you have any other preferences.
customer: Yes, I would be prefer to travel in business class.
agent: Ok, may I know your name please?
customer: Ruth Nelson here, please mention I want depart time at morning.
agent: Sure, please stand by.
customer: Sure.
agent: Thank you for waiting, sorry no flights found with your details.
customer: Ok, thank you for your information.
agent: Thank you for reaching us, have a good day.
Output: agent: Sure, I am here to help you.
Negative Example 1 -
Input: customer: Hello, I am Pamela Jones.
agent: Hello. How can I aid you?
customer: I need to book a flight ticket from DEN to LAS, Can you please help me for booking?
__
customer: I need a connection limit.
agent: Please share me your travelling dates.
customer: I would like to travel on 03/25 to 03/27.
agent: Give me a moment.
customer: Sure.
agent: Thanks for being waiting. We found a UA airline, flight number:1007 and the price is 200.
customer: Ok, proceed for booking.
agent: Your flight ticket has been processed.
customer: Thanks for your information.
agent: Thank you for contacting us.
Output: agent: Thank you for contacting us.
Negative Example 2 -
Input: customer: Hi.
agent: Hello, how may I help you?
customer: Please help me out in booking the ticket from DEN to LAS.
__
customer: My trip dates will be Sept 28 to Oct 1.
agent: Do you have any connection limit?
customer: I need a connecting flight.
agent: May I know your name?
customer: Margaret Clark here.
agent: Do you have any specifications?
customer: I will prefer Economy class.
agent: Here, there is a flight with 1 connection in UA airlines and price is 200. Shall I book?
customer: Please proceed.
agent: Ok, your ticket has been booked with the flight 1025.
customer: Thank you.
agent: Thank you for reaching us.
Output: agent: May I know your name?
Now complete the following example -
Input: customer: Hello.
agent: Hello.
customer: I am Nancy Lopez.
agent: How can I aid you?
customer: Could you please help me in finding a cheaper flight with in price 200?
__
customer: I would start my trip on 06/20 and return on 06/22 as I have an event in between these dates.
agent: Please share me your airport codes.
customer: My origin is DTW and destination is MSP.
agent: Do you need any halt?
customer: Yes, I need a break.
agent: We found a UA airline, flight number:1015 and the price is 200.
customer: Fine, please proceed.
agent: Your flight ticket has been processed.
customer: Thanks for your service.
agent: Thank you for choosing us.
Output:
| [
"agent: Sure, We are here to serve you. Can I know your travelling dates?"
] | task574-7caff8ca0780478686a53eef946c112a |
Subsets and Splits