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pachequinho

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looking forward to flying with you guys as well !!

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bag was finally delivered and intact. thanks for your assistance.

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you guys made my day. treated me well. thank you!!!

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don't know her last name, but karen at your call center is terrific. friendly, helpful. terrific representative. kudos.

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thank you! good service, safe flight... 1/2 way home!

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both flights went great and improved my view of your airline, cheers! flight attendents on ua1022 deserve a raise

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i may not hit any new status this year, but i’ve flown several times this year and have tried to book with y’all every time!

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i just received notification of in-flight wi-fi for ua863 from to amazing!

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give her the recognition she deserves!

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she's the type of person that can make a customers day! i fly 100+ times a year & she's one of the top flight attendants i've had!

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you suck. you're the best.

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thank you

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thank you for the reply. i will fill out the form and submit it as requested. good to know you're paying attention!

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gate agent alavera is amazing

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wins top marks for customer service via twitter. they turned a poor experience into a positive. many thanks for the effort! 👍

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flight experiences r often frustrating, but 2day on ua5184 from chi to wpg flight attendant april was she's 1 of the best!

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free booze for the bach party would make it better! ord-->msy we will enjoy either way. thanks!

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all good man it isn't your fault that plane is having maintenance issues

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“ your puppy is so cute. we look forward to having both of you on board. thanks for the high five. ^ey” 👏👏

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when are you coming back to you have a huge east bay customer base due to sfo and *i* miss you!

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: thanks! i will catch my conection! :)

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thank you. any help is appreciated.

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thanks for moving my dad on to my my mom's flight. you helped make his birthday start with awesomeness! 4 paws up!

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“ we will follow up with our maintenance team. thanks for the tweet. ^kp” thank you! united cares!

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thank you.. appreciate the response

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thank you thank you thank you for contacting me. thank you for the offer of a $1000 travel certificate

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sent a dm just now. thanks i am incredibly happy the fast response i got via twitter than via customer care. thank you

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perfect! that works! thank you!

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mechanical issue. looks like they got it fixed! thanks for your concern.

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thanks

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on the plane but thanks! maybe don't let so many people check in by themselves - teeming with morons.

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looks like they came through. thanks again for the help.

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since when did you get so good again! 4 transcontinental flights in 72h. what a pleasure/relief you were.

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thanks!

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thanks for prompt response. another hour to enjoy vacation! perhaps a bug in the app as it still shows 2:55.

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appreciate the sentiment and you were able to get me off the ground;still missed connection

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thank you for your prompt assistance.

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thanks for more timely updates.

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baggage check in and in flight crew the friendliest ever flight ogg to lax !!!

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thank you for your offer! all sorted out :-)

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i think this is the best first class i have ever gotten!! denver to lax and it's wonderful!!!

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of course not. the inflight crew was great!

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well played, ^lo.

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the pilot of ua475 just landed this plane like he was gently placing us into a pile of whipped cream. smoothest landing ever.

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a big thanks to ^mn and ^kn or patiently clarifying the united domestic world to me.

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thank you so much, that helps a ton. whoever is on this twitter acct today deserves a handshake and a hot chocolate flight.

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can't wait!!! 787!!!

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love being told you would issue a refund when you couldn't get us out of the way of a hurricane to have it denied

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thnx!

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aw, thanks for the kind words. totally makes these extra 6 hours sitting in an airport soooo much better.

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as u might imagine, this former pilot was particularly touched by the gesture. please let the fo know

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just sent - thank you!

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good fly!!

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thanks, i made it.

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thanks! just dmed hn.

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enjoyed lounge so much i almost missed my flight!

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hi, flight 1051. if i try and book a new one way, flight departure shows up as 3:55pm which seems accurate.

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please send me the link/email to formally compliment irene in slc on some of the best customer service ever.

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thnx ^lo :-)

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in spite of flight delay great customer service provided by janet and baggage employee karen. you have 2 wonderful employees united.

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always makes our cross country flights rad. here's baby flier charlotte!

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to on my way to 👠🇬🇧👠🇬🇧👠🇬🇧

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-huge kudos to the fo of sunday's flt sjo-iad. handed my daughter her first pair of wings! keeping traditions alive.

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awesome new plane flight 1701

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flt 912. capt herman is amazing! came out before flight to play \"ask the captain anything.\" wonderful ambassador to the airline!!

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thank you for a wonderful global first class flight on your 777 to fra. great service. (cont)

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thank you united! “ that's a beautiful place to stay a day longer. have you been re-booked? if not, let me know. ^mn”

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alright thank you. much appreciated.

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thanks yup i'm all set. it happens. slc ground staff were prompt, helpful and courteous.

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thank you so much. how will you be able to contact me?

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maybe on my return trip 👍

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i got it at the gate, thanks for checking!

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i especially like how you upgraded three of your crew members to first class instead of passengers.

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please do! she went above and beyond what she had to do, she made us her number one priority!

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you guys are awesome! thanks!

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thnx

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anna palm springs gate 19 deserves a medal! handled 30 ppl missing flights like a pro!

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great customer service again. thanks!

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thanks, that would be awesome.

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nawww. united is my fave airline.

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“ we hope to see you on board soon and thanks for the tweet. ^ey” 👏👏

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thanks, keep up the good work

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4 reflight booking problemss in last 2 days and each time united wait time was <5 seconds! kudos to you for excellent customer service!

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sent you my confirmation via dm. thank you very much

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that would be great - 1k us651621

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just got my lost kindle in the mail! thanks again.

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leaving soon. thanks!

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had wonderful, on time flights from ogg to msn lost rx eyeglasses (thick) in the admiral club in chicago this morning. found?

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got it right with the safety demonstration! corporate but funny, reserved but not corny as a…

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thanks for the reply. i have been in contact with customer care to get clarification on this issue.

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thanks for the help. wish the phone reps could be so accomidating

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i'll stick with my united flight. thanks, though. effort is much appreciated.

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fair enough. i don't usually rant, but it's good to know someone's listening. :)

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thank you for the delta transfer. will my bags go too?

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“ happy to have had you on board. please share details here: ^kp” done!

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we were able to get on the moon flight! just got to our hotel in puerto rico! thank you!

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great! appreciate it😊

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i was well taken care of, thanks. i've already been sent a survey request & i'll share my positive experience (despite delay)

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thanks! everything a-ok now.

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dm sent. thanks so much for the strong customer service!!

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