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Service can boost a mediocre meal into the the arena of excellence. \nWhen the food is consistently above average and the service, friendly and highly personable, and the prices reasonable, then...the meal is sublime.\nI gauge a good meal by my level of desire to return. I will visit Little Tokyo for the level 4 food...and level 5 smile they paint on my face! | 12
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Best pizza in the 'Burg! They definitely don't skimp on the cheese and the sauce is awesome....it has a fresh tomato taste to it that goes well with the crisp, nutty crust. | 12
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Stopped in for a couple quick slices of plain red sauce. $1.60 each. They were really great. I loved the sauce, some of the best I have had. I sprinkled some oregano over and it was great. It was short of greatness, however, because of the amount of cheese. Way too much and really hard to get down. I would definitely go back and order a pie with 1/2 the amount of cheese and some toppings. Some may love the cheese but I, like Darren, found it overwhelming. | 12
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Horrible. Tried it several times. Taste like frozen Pizza. Found a hair in it the first time so against my better judgement tried it again. I swear it was worse than my first experience. The locals that like this joint must have smoker destroyed taste buds. | 01
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My dad raves about this place and always encourages me to stop in. I finally gave in and stopped through one day on my way home from studying at Uptown. \nI ordered 2 slices of pepperoni to go for less than $5. I was sad that they didn't have an actual pepperoni pie; they just slapped pepperoni on the plain slices and tossed it in the over. That's my only complaint. \nWhen I got home, I was really excited to get to chewing. The bottom crust was crunchy and good (I couldn't eat the end bits of crust because it was a little hard). The pepperoni was authentic, thick, and spicy. The pizza was super greasy and cheesy, but flavorful and delicious. \nI will be trying again when I have the cash in my pocket. | 12
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I love Panara, I hear some bad things about management but I don't believe the rumors. Anyway, Pittsburgh is sorely missing good bagel places and Panara comes through not only with bagels, but other great, fresh bakery items. \n\nGood soups and sandwiches, being vegan I love their offerings. Good coffee too, they have a french roast that puts Starbucks to shame. | 12
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Needs more registers in the mornings. Mildly unorganized. But the breakfast sandwich is worth the wait. | 12
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I went to five bridal salons before finding my dress, and Anne Gregory was definitely the worst.\n\nI scheduled my appointment a week in advance, yet the salon still did not provide anyone to help me dress---and those dresses can be tricky. The owner, Greg, was assisting me but obviously did not help me physically get into or out of the dresses. \n\nI had gone to Anne Gregory's to try on a specific gown that the designer's website indicated was in stock. Greg said that he had ordered it but it had not arrived yet. Ok, fair enough. I asked about another dress from the same designer that I was interested in and was also supposed to be at the store, and though he went to check on it, he never said one way or the other whether they actually had it there. \n\nI was disappointed by all this but still wanted to look at the dresses they did have. Instead of pulling dresses similar to what I wanted (dropped waist, full skirt) he continually brought out trumpet and mermaid dresses that are just not my style at all. Its nice that he found them flattering on me, but i was clearly not interested.\n\nWhen I left, I expressed how I had had my eye on the particular dress from the designer and how it was basically my dream dress and I still very much wanted to try it on. They promised that they would give me a call when it got in.\n\nThey never did. I saw it in the shop's window weeks later, but never got a phone call. I ended up getting a very similar dress from a shop that actually paid attention to what I wanted and called me back. | 01
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Whooooo boy!!\n\nThis is a doosey.\n\nI got a call today from Anne Gregory. The man on the phone ( Brian?) asked if I posted a review online. I say yes.\n\nHe responds \""Well, I really wish you hadn't done that.\""\n\nwait. huh?\n\nThis guy then proceeds to berate me for giving them an unfavorable review. He brought up my complaint that they never called me back once they got the sample dress in, by saying that the reason for that was that the dress was far above my price range. (I'm positive that this is true. While my budget wasn't modest, some of the dresses here can run well over 10k, so the fact that the dress wasn't feasible for me financially doesn't surprise me.)\n\nUnfortunately, I had asked and they had promised me that they would call whenever the dress came in. Had they phoned me and simply said that the dress was in, but it was far above my budget, that would have been fine and the fact that they followed up with me would have been reflected in my original review. Instead, they provided me with bad customer service by ignoring me because they guessed that they probably wouldn't be making any money anyway, so why bother with a 60 second task?\n\nAnd then this phone call....\n\nI'm not exaggerating at all, berate is absolutely the word to describe this. I didn't get much of a chance at all to respond to his explanation, and then this guys says \n\n\""I don't know what else to say except that I'm sorry that you feel that way. I just really hope that some day, people like you aren't able to do things like this.\""\n\nHoooo!\n\n If someone posts a negative review, unless that review is completely unfounded or is attacking someone personally unrelated to the job being performed, the business should either let it go, try to make sure the same problem doesn't occur again with a future customer, or do something to rectify the present situation. \n\nCalling the reviewer and attacking them personally for an honest and not really all that inflammatory assessment is just classless and immature. Even a pitch perfect business will get a negative review every now and then. \n\nIts such a shame too, because the conversation easily could have gone a different way had this guy truly cared about the store's reputation or understood good customer care. Though apologizing and explaining what happened probably wouldn't have changed my personal opinion of Anne Gregory, it would at least show that they care about their customer's experience and opinion of them. Clearly that's not the case. \n\nSuffice to say, the actions of at least one Anne Gregory employee have changed my original review from \""I didn't have a good experience, I would not do business with them\"" to SERIOUSLY.\nHOLY SHIT, DO NOT GO HERE. | 01
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I ended up at Anne Gregory because they were the only place in Pittsburgh having a trunk show with a dress I saw online and really wanted to try on. My maid of honor maid the appointment and a couple of my bridesmaids, my mom, and grandma came with me to try the dress on. The experience was lovely and I ended up buying the dress. A lady was originally helping me then the owner came out a little later on. Let me tell you....this guy knows his stuff. He made me feel totally at ease about the purchase. It was like being a nice restaurant and the chef coming out to check on how your meal was. I really appreciated him being there. I wasn't buying the most expensive dress in the place but he certainly made me feel like I was. It was really great. I went to a few other places and this one is definitely the best. | 12
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Wow! I cannot thank Anne Gregory enough for their help in finding my dream wedding dress. I am from Pittsburgh but currently live in NYC so I went all over NYC looking for the perfect wedding gown. When I couldn't find anything I was super frustrated. I don't think I am a picky person or hard to please so I couldn't understand why wasn't able to find 'the dress'. I was home in Pittsburgh with my mom doing some wedding planning this past week and was frantically trying to find 'the dress'. We came across Anne Gregory online and quickly made an appointment. After speaking with them on the phone I was convinced this would be the place and promptly canceled another appointment so that I could schedule one with Anne Gregory instead. And I am so thankful that I did because the first dress I tried on with them was the one I ended up purchasing. It had just been delivered by UPS minutes before I arrived in the shop and I was the first person to try it on. Greg and Mary Anne were working with my mom and I and they were perfect! Very friendly and helpful. Greg read me like a book and knew instantly what would look good on me. The dress I chose is so completely different from all the others I had been trying on and I never would have tried this type of dress on if it weren't for Greg. I am so glad I found him! The whole feel of the place is comforting and classy. I never felt rushed to make a decision-- and believe me when it came down to deciding between two dresses it took me awhile! In fact, after I decided on the dress Greg sat and talked to my mom and I for a half hour or so. He made us feel welcome. There is no doubt we are in good hands at Anne Gregory. From someone who looked all over NYC for a dress-- trust me-- just go to Anne Gregory-- you will be glad that you did!! | 12
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Dreadful, rude service- borderline bullies, poor selection, and they severely mark up their prices!!! Both my friend and I found a dress that they have at other stores for a fraction of the cost. Unacceptable. What a joke, really. Not at all what you want to have to endure while planning the most important outfit you'll ever wear! So upsetting! | 01
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My experience at Anne Gregory was fine, but nothing spectacular. They were running behind for my appointment because the seamstress accidentally put a future bride getting alterations in \""my room.\"" No problem. It's not like we were offered water, coffee, champagne, anything though. I showed them photos and style names of several dresses I wanted to try on and they said they'd go pull them and have them ready when my room was ready. When I got into the room, I wanted to try on my \""favorite\"" dress, but they hadn't pulled it for me! When they finally did, I had to basically trip around and put it on myself while the bridal consultant watched me. She was certainly no help. And pinning? They don't \""clip\"" at Anne Gregory. So imagine my size 0 body in a size 10 or size 12 dress. It was impossible to figure out what I would look like, and my consultant didn't really seem to care (or know how to adjust the dress to even give me a general idea). Any dresses they pulled for me that weren't on my list were awful - not even close to the look I described. This was also the only shop I went to that prohibited pictures. Overall, a pretty lousy experience. I just can't figure out why this place is considered the premiere bridal salon in Pittsburgh. No thanks | 01
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I got my dress for my July 2014 from Anne Gregory. Overall, I liked my experience with the store. \n\nI went to two bridal stores in Pittsburgh looking for my gown and was planning to visit two more in DC (my former residence) if I couldn't find anything locally. My first visit was to Bridal Beginnings, which did a good job of finding dresses in the style I was seeking and in my budget, but which had pretty small sample sizes so it was incredibly difficult to picture how the back of the dress would look. For reference, I am a street size 8-10.\n\nAnne Gregory's sample sizes seemed to be a size up from the ones at Bridal Beginnings, which was enormously helpful. They also did a good job of picking things that were clearly within the style I was looking for, as well as some a little out of the box, but not too far, which they wanted me to take a shot at. I ended up with a dress that I loved for almost half of my total budget. I didn't want to go over $2,500 for a dress alone, and ultimately my dress, alterations and a very basic veil were under that amount. \n\nSome points were lost as I didn't love their collection of veils and accessories (it would have been nice to have a one stop shop) and their alterations schedule was difficult, forcing me to schedule fittings, including the last fitting, a little sooner than I would have liked. Also, I should note that the stores in Pittsburgh lack some atmosphere. While Anne Gregory's was better than BB, there were still no drinks, champagne, snacks, etc. for my attendants, which is standard in larger cities and which smaller cities like Buffalo are even catching on to. \n\nIn the end, I would have liked them to go that little extra step to streamline the experience, especially given the price of alterations and accessories, but I was still pleased with my experience. | 12
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Even though the baked goods are not made on the premises here - they are brought in from the main Dormont location - it smells like a bakery should. There was so much to choose from - fresh baked bread, cookies, doughnuts, beautiful cakes, cannoli, etc. I was even lucky enough to buy the last two paczki in the store. One was filled with chocolate buttercream and drizzled with a chocolate glaze. The other one was filled with whipped cream, fresh strawberries, and dusted with powdered sugar. They were both fresh and delicious and worth the trip (although they won't be available until Feb again). One note - we visited here once on Monday and there was basically nothing to be had in the store. The prices are very reasonable, considering the quality of most of the baked goods. Make sure to visit on the weekends when they are stocked to the rafters with goodies! | 12
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I recently got married, and during our engagement, my fiance and I went out for cake-testing. We went to Prantl's and Potomac. At Potomac, a woman sat down with us, had us taste cake with several different fillings (chocolate cream, lemon, raspberry, plain buttercream) and sketched out my idea of how I wanted the cake to look. We looked through old photos of their past cakes, and she really listened to us. At Prantl's? They threw us a box of tasting cakelets, most of which were stale, and had us fill out a sheet. No one on one, no personal touch. Of course, we went with Potomac! \n\nThe wedding cake arrived on time and in perfect condition! The design was exactly what I asked for (I emailed them pictures of Hungarian embroidery designs) and the colors were vibrant and just perfect! The raspberry filling was so good, and the buttercream was perfect as well. We saved the top tier... but couldn't wait a year to eat it. We waited just over one week and polished it off! \n\nI highly recommend Potomac bakery for a beautiful buttercream (not fondant) wedding cake. So wonderful to work with, and what a tasty dessert! | 12
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Potomac Bakery is pretty darn wonderful - this is one of the places my family will often go to when we need a cake or cookies for special events. Everything is always fresh and the dough and icing or other toppings always taste really good, rather than too strong or too \""meh,\"" which is a common problem with other bakeries. \n\nI went in to pick up a snack today and found all of the display cases were full with Easter-themed treats; it was quite the colorful display, and it smelled delicious! I also love the fact that the bakery sells little milk bottles and tea cartons - you'll definitely need a drink to wash down any and all sweet treats you pick up here. \n\nOne major drawback: nowhere in the store did I see a sign mentioning that there's a $10 minimum if you want to use a debit or credit card. Not a big deal, unless you're like me and you don't typically carry cash. Fortunately, I had just enough quarters in my wallet to cover my small purchase here today. \n\nSo. If you're looking to place a big order or two? All the thumbs up for this place! But if you just want a snack...well, be ready to take a minute to stop by an ATM first, if your bank is nearby. | 12
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Decent bakery in the heart of Mt. Lebo. I strolled in (literally-baby on board!) on a Tuesday afternoon for a treat after having lunch at Little Tokyo. The bakery was empty and the staff later came out after hearing the door. Young girl who seemed bothered by the fact that I was there. I asked a couple questions and got short one or two word replies. Ultimately, I couldn't pass up the gourmet brownies with peanut butter icing. There was also a raspberry version. The \""brownie\"" tasted more like a cake. Moist and delicious. The peanut butter topping was fluffy and sweet. $3.50 was a bit much for this six inch boat shaped brownie but, the rest of their cakes and cookies were reasonably priced. 30 cents per cookie. $6 and $7 pies. Overall, I will definitely head back when I am in the area. Hopefully, the staff is having a better day . . .\n\nDon't forget our cash! | 12
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This theatre definitely needs a re-haul! The theatre is older and doesn't have stadium seating or some of the better amenities that the newer theatres are offering such as an expanded menu. While I prefer going to the theatre located closer to the South Hills Village mall, I will venture out here if the movie I want to see isn't playing there (which is rare). \n\nThis theatre isn't as crowded, but me thinks it's b/c it's just not as nice. I went for a movie here this weekend and there was no visual for the first 5 minutes. We told the staff and they had to rewind the movie - which is no biggie - but the other patrons kept saying that this happens quite often at this theatre. \n\nI think a little renovation would greatly help this establishment - if you can avoid this theatre and go with one with all the bells and whistles! | 01
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This is a crappy, dark theater that leaks water when it rains. Do not go! | 01
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Way worse than what I remember as a kid, probably because I was a kid. The screens were tiny and the women's restroom smelled of stale piss. Two-thirds of the sinks were non-functional and at least 2 stalls did not have functional locks. The staff was friendly, but the place is old, run down in appearance and a little gross. At least my feet didn't stick to the floor in the theater. \n\nIt's a movie theater. If you are already in The Galleria and want to see a movie and are willing to pay theater prices for this place, it'll suffice. Odds are, you'd get a better experience at home. | 01
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Such a shame. Terrific location, supported by the community and just awful. Filthy, bad seats, more expensive than others. Choose to go elsewhere. | 01
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This is my favorite movie theater in the South Hills area. It's been recently remodeled which makes it really nice. Located in the Galleria. \n\nSeats are huge and comfortable. Plenty of leg room and large arm rests. Overall the entire theater seemed clean, including bathrooms. \n\nAs expected, prices on candy, popcorn, drinks, etc, are of course outrageous. This theater does offer a popcorn bucket which you can buy and use for the entire year giving you a discount on future popcorn purchases. | 12
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Great place to catch the big game (or not so big games) while enjoying great atmosphere and prices. Staff very friendly, including the owner who went the extra mile for our group once. Little things like that keep me coming back. Good Golden Tee machine in an out-of-the-way nook. I've always met interesting people when I go to the Saloon. Food is also great. It's bar fare, but very good. Great vibe and great crowd. | 12
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Why does this place always smell bad? Seriously, the second you walk through the door it's vaguely sewer-ish. Their roof deck is okay, and I am honestly glad that not every establishment in Lebo is high-end, but overall I'm not a fan. | 01
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The Saloon is one of the best sports bars in Pittsburgh. Tons of new TVs so you can see the game from any angle. Sure you can go to the Southside, but then you have to deal with the zombie scene. Seriously, that place has so many red-eyed, foaming-at-the-mouth people stumbling around it looks like George Romero is filming again. I'd rather go to The Saloon where I can watch the Steelers/Pens in a festive, but not out of control atmosphere, and have a good time with my friends.\n\nGreat bar menu and beer selection as well. The wings are the best in town. | 12
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Any place that puts Yuengling on special on Saturday night is going to get a second look from me. So I went in, and I saw the sort of popular and unassuming place that every neighborhood should have. But this was a little better. The bar has a good 15-20 taps and a huge liquor selection.\n\nI ordered the buffalo wings -- hot -- and I really liked them. They had good meat on them and the hot sauce had decent flavor to it. Seems like this place puts decent effort into quality food and drink, and the atmosphere speaks for itself. | 12
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There's two saloons in the South Hills. I was confused between Cain's and The Saloon of Mt. Lebo because they're both the \""Saloon.\"" Maybe it's like the Wild Wild West and they're feuding. In any case...\n\nIf it were to that angle, I'd be hard pressed to say which one would win the shoot out. I liked Cain's because it was clean, tons of beer choices and good bar food. BUT, even though this place is a little darker, a little more \""aged\"" as I'll lovingly put it... they had some darn good wings. And beer selection. But those wings. They were crispy, the sauce was tangy and plentiful, plus it was just plain hot wings and they were delicious!\n\nSo the joint looks like it may have seen some better days... if you serve me some bangin' hot wings that are making me dream about them later and a row of around 30+ beers on tap, I'm in! I'll be back to demolish some wings... | 12
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The Mt. Lebanon Saloon is such a happy hangout for my entire family. It's a perfect bar atmosphere with lots of aged dark wood and beer taps with fabulous selections lining both sides of the bar. There are plenty of TVs all around the bar and dining area - after all it is Pittsburgh! They offer up a big basket of popcorn (aka 'crack') as soon as you sit down. No one in our family can stop eating it until the basket is empty. \n\nThe wings are delicious and I wish I could say my favorite buffalo chicken sandwich was also still a delight but the last time I had it, somebody messed with the recipe and not in a good way. I sincerely hope this was a fluke and they bring back the old buffalo chicken sandwich.......please! \n\nThere's a wide array of burgers, hoagies and sandwiches to choose from on the menu that range from good to really good. It's bar food not fine dining but its always fun in there and the beer selection and atmosphere rocks!! | 12
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I have been robbed twice by the Saloon. \n\n Someone there likes to write in tips so if you use a credit or debit card at the Saloon make ABSOLUTELY sure that you check you bank statement the next day. After the first time I wrote it up as a mistake on my part or their but the last time I was flabbergasted. \n\nI went in on some Yeungling special night, ordered one beer, and wrote a dollar tip. The next morning I checked my statement and I had been charged 25.00 for that single beer. This is not only a bad business practice but it is illegal and fraud. But they will keep saying it was an 'accident' as long as they can get away with it. If you do have to go here I IMPLORE you to only use cash and look at your change carefully. \n\nThis bar should be your absolute last resort in Mt Lebanon.\n\nAt closing time as well, get ready for the Mt Lebo Police Dpt to pull up outside and start hassling people who are WALKING HOME. \n\nThere are other great bars in Mt Lebanon that are far more deserving of your money. | 01
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This place is just okay. Food isn't that great. It's kind of dark & dingy. Lots of TV's though. I prefer Cain's Saloon...just right down the road. | 01
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If you are close to the area and you simply want a cheap beer with friends on a cold night, go for it. Just don't expect to get anything else out of it. The bartenders are pretty attentive and make strong drinks but I can't say the same for the food -- it's downright disgusting. \n\nThe ambiance is a little strange. After sporting events, they blast a collection of random music that has no flow. The crowd consists mostly of guys in their late 20s who wear beanies and fedoras and like to hunt the crowd in their high school wolf packs and cougars who most likely live in the area. | 01
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Decent bar atmosphere with dark wood and tavern like feel to it. Being that it is a bar, I was actually surprised by the amount of families. But, a neighborhood bar to say the least. Came on St. Patty's weekend around lunchtime which meant this place was packed wall to wall. We eventually found a high top and were able to watch both the Pitt and Pens games. They have several TVs in all different angles which is really nice when it's packed and you don't really have to worry about finding a place near one single tv or anything. \n\nIt was kind of a mess, but because it was a packed holiday weekend, I'll cut them a break. The food wasn't that good at all.. I had the Reuben sandwich and my friend had a chicken salad. Yes, it's a bar, but I've had good food at several bars before. The service was also overwhelmed and really slow. You would've been better off walking up to the bar and ordering a drink on your own. Needless to say, it wasn't a horrible experience by any means, but I wasn't impressed. | 01
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So this place is a smoker friendly pub, located next to Jernigan's Tobacco Village in The Galleria. \nLooking into the pub, it looks like an olde English gentleman's study,\nwhich is why I thought it'd be fun to go here. I had also read an article about this place that sang it's praises. \n\nDon't bother eating here. I think this is one of those places that only sells food so they can allow indoor smoking.\n\nService (there was ONE bartender working the entire place) Is slow, food is overpriced and poorly made.\nI ordered what was described as a vegetarian sandwich, what I got was a poorly made (and TINY) calzone. | 01
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At the pub/restaurant side I had a very bad experience, terrible food, even worse service. A complete waste of money, avoid at all costs. | 01
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The following is an email that i sent jernigan's management about an experience that i had in their pub. Mind you, it seems that the only reason that they have a \n\""pub\"" is to allow indoor smoking. Do not visit the pub. I have vowed to not shop at this store at all since i had such a bad experience AND they did not try to remedy my experience. In this day and age it seems that businesses no longer strive to satisfy the customer, just make it OK for them. The email below describes my experience. I did not receive a satisfactory reply from management. \n\nMy wife, a friend, and I visitied Jernigan's Tobacco Village yesterday, 2/20/2012, and I want to let you know of the poor service that we recieved. We arrived and promptly bought some cigars to take into the pub. Mind you, this was our first visit to the pub, since I was waiting for one of my friends to turn 21 as he has recenlty. Needless to say, we have had this trip planned for quite some time and had been looking forward to it. So we took a seat in the pub, looked at the menu a bit, and waited for quite some time for the bartender to come out to us from behind the bar. When he finally did, he got us our drinks and then left us without asking if we would like anything to eat. And we had been planning on getting something to eat also. Being this was my first visit to the pub, i wasn't sure if food was being served or not, so i went to the bar to ask if that was the case and he merely told me that he would be over in a minute to take our food order. He never came back to our table to ask us if we needed another drink, or to ask us if we wanted to order any food. I was very surprised at this since i had even asked him about our food order in the first place. So we let it go until we had finished our drinks and cigars which, as i am sure you can understand, took some time. In that time he never came back over to us and instead, chatted with some patrons at the bar and even came to wait on another table and completely ignored us. After we were completely finished with our single drink and cigar, he finally came over and I simply asked for the check. When i payed for the check, he brought our change back and tossed it on the table, declared the amount of chage, and walked away. No \""Have a nice night\"" or anything like that. We were all completely disappointing in this experience since we had been looking forward to this for quite some time. We were prepared to spend some time, and money, in your establishment but this experience has definitely turned us away. And on a personal note, i feel as if we were discriminated against because we are not the usual older clientele that i am sure you are used to serving in your pub. Our ages ranged in our 20s and i feel that we were looked at as immature children just pretending to be adults. As i stated, another table of older gentlemen were served twice more and we were never waited on. We all felt very uncomfortable, since we had never been there before, and felt as if we were being pushed out. My check information is listed below:\n\nCheck number 150360\nServer: Fred\nDate 2/20/2012 Time 7:33PM\n\nI wanted to bring this information to your attention. Thank you.\n\nSincerely,\n Frank Ramaglia Jr.\n\n\nAs it seems from the other reviews here, Jernigan's does not like or want to serve food. If it is that hard for them to do then it should not be on the menu at all. Instead of disappointing customers they could simply remedy this problem by taking the option of food away. | 01
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I have been going here for years to buy cigars.....even when they were upstairs in the mall. But I have always been a little skeptical about the bar(I am a drinker) and the premise under which they exist. They offered no food for sale today, and in fact a customer ordered Chinese food on his cell phone to be delivered to the pub so that he could eat dinner. The barmaid sat at the bar the whole time I was there...smoking and chatting up her buds. Avoid at all cost. Had to ask for a drink each time, and for the check. But cigar shop is very good | 01
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This place would be nice in theory except for 2 very important things. 1 there service is awful, 2 there prices are awful. There are several other places a cigar smoker can go with much better service and prices. Smoke cigar lounge in collier, the oyster house in pleasant hills, castle tavern in castle shannon, chippino in the strip,level 40 in robinson etc. | 01
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I've gone to Rollier's a lot over the years whenever I needed a personal touch - something you can't get at places like Home Depot. Last week I went in with a busted window screen frame. I wanted to replace it, and Rollier's has built replacement screens for me in the past. For some reason, this time, MT in plumbing was determined to repair my frame instead of sell me a new one. He told me that my frame hardware was actually thinner than what he had to sell and it wouldn't fit. (Later I determined that not to be true - its the same size.) He said instead he could put a brace across the frame. OK I said. I'm always open to saving $50+. Well that brace added at least 1/8\"" thickness to the frame. Now it won't fit. If he was concerned that a new frame would not fit, why would he think this very thick brace would? I had to remove that brace to get the frame back on the window. So he wasted my time, probably over 2 gallons of $4/gallon gas, and took $25.67 from me. So much for the personal touch. I think I will stick for the impersonal honesty of Home Depot for now on. | 01
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Have a home project or problem...ask the experts at Rolliers. They can help you fix it or they repair many things like screens and lamps.\n\nNeed seasonal lights and decorations. Rolliers has it. Check out the Xmas display of Studio 56 stuff! The kids love it! Big kids Too!\n\nGreat place to pick up items and get assistance. Need some work cloths, Rolliers has it. Need paint, window blinds, household items, electrical items, Rolliers has it.\n\nThe staff just assisted teaching me in how to repair a few items and help save me a ton of $'s! \n\nPrice wise most items are competitive with other hardware places. Sometimes a little more but the experts are worth it. | 12
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This is a Fantastic Hardware Store. I found a really old chrome 1930's FAN at trader jack's flea market last Sunday.\n SUPER COOL FIND !\nanyway , it had a dryrotted electric cord and a bad 3 speed pull chain type switch.\nRolliers had an exact replacement for the switch and a retro vintage looking cloth covered electric cord. I was very impressed.\nThe Staff was very helpful and happy to assist me. ( unlike the jagoff's at lowes and home depot)\nSupport Local !!!!!!!!!!!!!!! \nI cant stress this enough !\nWith some advice and tip's from my favorite electronics store in Squirrel hill. \nMy fan is all cleaned up and running like a top. | 12
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So here's the thing... we bought a house in Dormont and it was so nice to discover a \""larger\"" hardware store that wasn't a big box name. Plus, it's only a mile from my place, perfect!\n\nSo I head here for a quick pick-up for some three-way switches (ordered by the handyman who was working on my electric at home). I had no clue what I was looking for and had saved a note on my phone. \n\nI walk in and find the first person I see. A woman who was in a Rollier's apron, standing by a cash register reading the Post-Gazette. I asked her politely if she worked there. She slowly responded \""yeah\"" hardly looking up. I read off what I needed from my phone and again, barely looking up, pointed to the back and said \""lighting, in the back.\""\n\nI stood there for a second and realized she was blatantly blowing me off. Customer service is so important... and I would expect a locally owned hardware store to have excellent customer service. Why? I guess because the big box stores are cheaper and maybe more accessible. But compared to the excellent service I experienced at Home Depot every time I've been in, this was a real letdown. \n\nI did find a nicer employee who showed me exactly what I needed in the back, but still. I won't say I'll never go in again, but it definitely left a sour taste in my mouth. | 01
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Yes, their prices are a little high compared to competitors but there's something to be said for the local mom and pop hardware store. You can actually get help here from people who know what they are doing....not the experience I had at the local Home Depot. I'm grateful to have this place just around the corner and will NEVER go to the HD again. Besides they carry some really great things you can't get at those big box stores. | 12
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Wow! I absolutely love this place. For its location on route 19 in central Mount Lebanon, this place is gigantic. It has its own dedicated parking lot in the back, which is great because parking in the ares is always a bit problematic. \n\nThis is a great little hardware store with all the smaller items of a typical store, but a little less in terms of large items like wood, fencing, etc. It's also a bit confusing with the layout, and I got separated from my family and lost in the store. It was a glorious kind of lost though, because I love hardware stores. This place has a lot of nicer high-end fixtures like lighting and faucets that I haven't seen at the big-time stores. \n\nIn addition to traditional hardware items, this place carries some kitchen supplies, camping and outdoor gear. They had a great selection of reasonably-priced Carhart gear in the center of the store that I was eyeing for Christmas gifts, and I also saw an aisle full of ceramic teapots that I reluctantly avoided to prevent unnecesary spending. This place is great for browsing DIY-ers and people who just love to roam hardware stores, like me. \n\nI went here at the beginning of October and they have a great selection of adorable Halloween decorations. The center of the store has a giant table full of sale items, including last-season decorations and random knick knacks. I didn't get a chance to explore the place in depth so I can't say too much about its inventory or prices, but it's a wonderful, large, convenient, and interesting store and I can't wait to go back. | 12
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Awesome spot with good beer, a pool table, darts, and even board games. Haven't been there when it's busy so service was always top notch. | 12
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Flowers for my July wedding turned out gorgeous, I'd highly recommend Mt. Lebanon Floral! (my bouquets/centerpieces were faith roses with cream hydrangea) | 12
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I don't frequent the Galleria very much but go to their movie theater every once in a while. The theater is outdated and old - you would think for their target clientele they would give the movie theater an upgrade. The stores that I enjoy here include, Anthropologie, Williams-Sonoma and Charming Charlie. \n\nThey also have some decent chain restaurants like Mitchells, Houlihans, Bravo and Panera if you are hungry after watching a flick. | 01
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This is a nice small mall. Some of my favorite shops are Anthropologie & Pottery Barn Kids. There's a Starbucks and Panera inside. No problem with parking and the mall isn't overcrowded at all. | 12
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Ohhh the Galleria.... the mall where there is a 100% chance I'm going to find something I want to buy and a 0% chance I'll be able to afford it.\n\nIf I am going out for dinner and a movie though, this is where I go. They have a great selection of restaurants there, and that movie theater. \n\nI LOVE Anthropologie but I can neither afford nor fit into their $85 size 0 tshirts. But I'm all about their jewelry and housewears.\n\nI always stop down at Crabtree and Evelyn, I'm so afraid this place is going to go out of business. this store is like Bath & Body Works outrageously glamorous and wealthy elderly Aunt. But let me tell you--their Fresh Cut Rose perfume is literally man bait. \n\nTheres lots of parking, the mall is beautiful inside, and I do teh bulk of my xmas shopping there because I KNOW I will always be successful there, and I have all year to save up for it.\n\nSometimes they even have luxury car shows, which always makes me chuckle bc I think to myself, \""Isn't that EVERY DAY in the parking lot?\"" | 12
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Here's the short version: Beware of using a camera in the Galleria! You are likely to become the target of the mall cop and be harassed no matter how innocent your use happened to be, even if you were just taking a picture of a friend of yours. You will have an embarrassing and humiliating experience. Management will not care about your complaint and certainly will not apologize. And, no, I'm not making this up.\n\nHere's the full story: On August 18th 2014 I met my friend George for breakfast at Panera Bread, my favorite restaurant in Mt. Lebanon. We sat together for a little more than an hour engaged in deep conversation. He then asked me to take some head shots of him for publicity purposes so I suggested we walk out into the lobby area of the Galleria to do that. The conversation had been so pleasant and the weekend so lovely that I plumb forgot about how shopping malls have \""no photography\"" policies. Nor of course was there any such notification posted between Panera and the mall. My sole purpose was to show George's face and to keep the background as blurred as possible. That's what defines a \""head shot.\""\n\nI took a few shots with potted plants as a backdrop and then a few more in the central area with posts and beams in the background. Altogether I took nine pictures of George and then we walked to the main exit of the mall on the top floor near Panera to get in his car. Suddenly a man in a Polo shirt ran up to us and vehemently began questioning me about what I had been \""up to\"" and loudly asserting that photography was forbidden in the Galleria. I tried to explain that I had simply taken a few close-ups of George and that I had no interest in depicting the mall and, in fact, had not done so. But the security guy was on a tear. He would not listen to anything I had to say and kept insisting that I had committed a very serious infraction and that he would have to \""detain\"" me, though he never made clear what the point of detaining me might possibly be. By his outraged tone of voice, domineering body language, and accusatory words any passer-by would have assumed that I had broken Anthropologie's window, sprayed paint on Houlihan's marquee, or at the very least had just shoplifted a chocolate bar from the Godiva store.\n\nThe mall cop continued despite apologies and explanations. He threatened to call the police. (And what would they have done with such a flakey complaint?) Though I was under no obligation to do so, I even showed him the pictures I had taken of George to assure him that no crucial mall information had been compromised. Much to my chagrin he then said, \""There's ninety more pictures on that card and I want to see 'em all.\"" He could not be mollified by any recourse to reason. Finally his supervisor showed up and when the situation was explained she allowed as how we could proceed on our way with no further hassle.\u00a0\n\nThis experience of rudeness, bureaucratic intolerance, and downright absurdity left a bad taste in my mouth. It would have been so easy for the guard to have said something like, \""Sir, photography is not allowed at the Galleria mall.\"" To which my response would have been, \""Oh I'm so sorry. I didn't realize that.\"" At this point the exchange would have ended amicably and with mutual respect. That's what I would call a reasonable way of enforcing a policy. As it is, I believe Galleria has overstepped it's bounds and made the experience of doing business there about as pleasant as shopping in North Korea.\u00a0\n\nI wrote an email about this experience and emailed it to the person listed as mall manager, Gine Mercorelli. It was returned as \""undeliverable.\"" I also contacted three executives of Jones Lang LaSalle Americas, Inc. (the operators of the mall). All three had valid email addresses. None of them responded to me. \n\nMy advice: find a more pleasant mall where you will not be treated as a criminal for snapping a selfie with your cell phone. | 01
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Pittsburgh Restoration Hardware has the worst customer service ..stay away. | 01
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I love this La Pomponnee wayyyyy more than the peters township one. It's less cluttered and everyone is really friendly.\n\nMy stylist is Jessica and I can't say enough good things about her. I think she is one of their junior stylists but she gives a great haircut! She actually listens and she doesn't push products on you. However I loved how she styled my hair so I ended up buying everything she used because I needed products and you know I have seen a huge difference in my hair. \nShe even told me some cute ways to style my hair which is great for me cause my hair is a pain! \n\nI spent around $100 on products and for a haircut, wash, blow dry and style was $30 which is a great price! But the haircut prices vary by stylist.\n\nNow this is why they lose a star .. I got my hair highlighted here last summer and no my girl Jess didnt do them! Since it was summer I asked for partial highlights and I didn't get my haircut cause I used a groupon at another salon to get it cut. I was charged $85 for my partial highlights which I thought was a little expensive just for that! They did look great and the stylist listened to what I wanted which was great but they faded really really fast. Yes I know it was summer but I also did buy the 2 products that are supposed to help prevent that. But oh it happens.\n\nAlso Mindy is great for waxing! She is quick, friendly and makes you feel really comfortable. Her prices are great too. \n\nTry it out and ask for Mindy or Jess you won't be disappointed! | 12
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La Pomponnee, I wanted to like you. I really did. \nI've gone about 5 times for various services, and each time hoped to get what I felt I was paying for, but always have left rejected. Literally. The staff at La Pomp is AWFUL! Many of them are rude and act like you are a hindrance on their day even though it is their job. I have heard the staff gossiping - sometimes even about other customers - on multiple occasions. And when I've had my hair done at this salon, I am left in the middle of my hair cut so my stylist can attend to someone else, while I just sit there with my hair dripping.\nThe one thing is (and why they get 2 stars instead of 1), is that they DO tend to do a good job on my hair. The massage I got was so-so, expensive, and ended with a sales pitch - not relaxing. But hair, they can do. I just can't make it worth my time, if it's too expensive and I feel as if I'm being kicked out the door so the staff can talk crap about me once I'm gone.\nI have been to a million different spas over the years (I am a facial whore!). Maybe the spas in Pittsburgh aren't as up to par as the one's I've gotten used to in San Diego. But La Pomponnee has not been a good spa experience for me for massages or hair styling.\nI'll be going to Stonewater from now on. | 01
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I went here for the first time on a recommendation. I did not request a specific stylist, and told them I could do an appointment \""any time this week.\"" I received a decent cut, but left promising the receptionist that I would NEVER return.\n\nOnline, their women's haircut price is quoted at $30+. I get a very basic cut, so I expected it to be $30, $35 at most. Only when I checked out was I informed that my cut was actually $44. When I asked why the cost was so much higher than their base quote, the receptionist told me the cost is based on the experience of the stylist. My stylist -- the one chosen for me WITHOUT revealing this policy -- has been working at the salon for 13 years.\n\nI understand this unit of commensuration -- although, I think it's bad for business because it insinuates a customer will receive a much lower quality experience if the stylist is younger. However, if this is a salon policy, it is one that should be CLEARLY stated upon scheduling the appointment.\n\nFrom my perspective, La Pomponnee preyed upon my naivety and (seemingly deliberately) chose the most expensive stylist. This is downright terrible customer service, and it will be the reason they eliminated any chance of a long-term relationship. | 01
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With the colder weather picking up in the Pittsburgh area - it's easy to get dry wind-chapped skin and to just want to stay indoors.\n\nLa Pomponee not only will nourish your skin with lovely all natural products and a soft touch - but they'll have you looking so radiant that you'll be aching to take your glowing cheeks out.\n\nI came here with my mom when we were visiting my brother and all of their staff were exceptionally friendly and helpful.\n\nThey provided lush robes, a private locker for our stuff, and even gave us new flip-flops. My facialist was so lovely and warm and she massaged love and kindness into my skin using Aveda's magical all natural products. She even did some hand and feet massaging as well. So blissful!\n\nMy facial had no extractions or un-natural chemicals applied to it. It was all about nourishing the skin. It's reassuring to know that you're going to walk into a facial and come out with soft supple skin - rather than a face full of red marks and peeling. I would definitely come to La Pomponee again - for a relaxing day full of epic massage and good vibes.\n\nIf you're looking for more vigorous facial and want more pronounced results - you may want to look elsewhere. For simple natural glowing skin though - La Pomponee is the way to go.\n\nTrust. | 12
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This place SUCKS. The pharmacist and his assistants are EXTREMELY condescending and prejudiced about older people. My sister's friend was treated extremely horribly by these people and they never apologized, they just said \""we get a lot of elderly people in here so we often lose our patience.\"" They still have not apologized when they lost her insurance card. If you want to be treated with respect and have competent, respectful service, DO NOT get your prescriptions here. | 01
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When I was younger, my friend and I went to this CVS and started interviewing strangers on camera. (\""Have you ever been to Alaska?\"" \""What color are your socks?\"") We used to spray BOD all around. We painted ourselves blue from head to toe and acted casually. We were terrors. They put up with us, and now I am a loyal customer in return. I've never once had a bad experience. I live close, so I roll on over whenever I want a new nail polish color. As decisive as my motives are, it takes me at least a half hour to choose each time. They have a lot of colors. | 12
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I have no problem with the product of the actual store but the delivery service they use is delivering the piece of furniture I got 1 week and a half after I bought (even though it was in stock at the store) on a weekday with a 4 hour time frame. I paid $125 for shipping. What a rip off, I will never buy anything from restoration hardware again. | 01
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I adored Uptown Coffee as a middle- and high-school student, mostly due to its proximity to the school. It is a great, mellow place to hang out for hours. Their drinks and desserts are always delicious, and they used to serve sandwiches. They seem to have gone through a makeover since I graduated, and now it is much better lit, though the much-beloved couch is no longer.\nUptown Coffee is a great alternative to Starbucks and a great place to spend a few hours catching up with friends. | 12
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Where else but Uptown could you get huge homemade biscotti for $2 and Hungarian-language lessons for free? I noticed that the sugar container said \""Sugar\"", and also \""Azucar\"" (Spanish), and... \""Cukar\"". I asked if that was Turkish. No, said the cute guy behind the counter, that's Hungarian. (Turkish would have been \""seker\"", I learned later.)\n\nI know only one phrase in Hungarian, I said: \""Halv\u00e1ny fogalmam sincs\"". He smiled and said it in English: \""I have no idea.\"" A useful phrase to know, he agreed.\n\nThe coffee drinks here are simple but good. The names are fanciful; espresso with milk and a Torani shot is an \""Elizabethan\"". Dunking your biscotti into a good coffee, however, is an Uptown pleasure that will cost you surprisingly little -- and the sidewalk tables are a great way to add some Mt. Lebanon ambience. | 12
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Weird experience. \n\nI asked what they use for their Chai Latte and they said they have their own \""mix.\"" I'm here to tell you... I have no clue what they gave me. I felt like it was peppermint spiced tea, with half water half steamed milk. It was pretty gross, and wasn't even remotely close to a Chai latte. \n\nI also tried to make convo with the Barista's. They were having none of that. They just wanted to work, I guess. Maybe jam to their awesome playlist, which I can definitely give them credit for. \n\nTheir desserts and pastries looked amazing! So I had to take home some cookies. I chose a sugar cookie and mexican cookie. The sugar cookie was that weird crumbly kind. I like doughy goodness. I'm not wasting my calories on a bad cookie. The mexican cookie was just the same consistency. Ugh!\n\nToo bad, the place is super cute, but in my opinion it's an utter fail. Oh wait, free internets. Not a total loss... Sorry buds! | 01
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This is a great place with good products that serves and caters to everyone. I would miss it terribly if it was not there. | 12
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Mediocre sandwiches and milk shakes. Also, the woman behind the counter was very rude and had a terrible attitude. | 01
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This is the go-to cafe in Mt. Lebanon nowadays. There's plenty of room and the space is welcoming. \n\nThe coffee is terrific and the barista welcomes and chats with customers. The pastries and sweets are always evolving, so every time you visit there will be something new to try. | 12
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Great local coffee shop. I come here a few times a week to work, and the free wifi and spacious seating are much appreciated. It can get loud at times, but nothing headphones won't fix. \n\nLove their iced coffee and iced tea of the day, especially the acai green tea. The pumpkin chocolate chip bread is really moist and delicious as well. | 12
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Not a huge fan of their coffee, the cookies and pastries are really good, however! The lemonade is amazing. The lady who works their, is super rude and never smiles. The customer almost feels like they are bothering the workers. | 01
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A recent discovery of mine and I'm glad that I found it! I loved the home-y feel of this place. There were lots of tables to work on, each with it's own individualized lamp! The artwork on the walls were fun to look at. The cup sizes for iced drinks are really big! A small is the equivalent of at least a medium (if not bigger) at a place like Starbucks. I'm lactose intolerant so I get soy milk but they don't charge me extra for it! (Usually $0.70 or more elsewhere). Parking is tricky but I always find a spot..plus the location is on a nice strip with other stores and offices so parking further down the street is worth the stroll. | 12
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Wish there was a choice of NO stars. I was in this hospital for 5 very long days and it was a HORRIBLE experience. I had a kidney infection and pneumonia and had to spend the first night in ER. No rooms available. There was no noise control so sleep was impossible. Finally got a room the next day only to be kicked out because they shut the ward down over the weekend (!). Absurd. All I wanted was sleep - so they put me in a room full of loud visitors (I was supposed to have a private room). Horrible experience. | 01
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This is a fun shoe store in a great neighborhood. Prices are reasonable. The selection is great, but they were out of my size in several shoes that I wanted to try. Service was average. | 12
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The place has a quaint look about it, which is why I decided to try it last week. I have to say, that's THE ONLY positive thing I have to say about this place, everything else is TERRIBLE :(\n\nI can't talk about all of their shoes (some look better than other) but the patent pumps they sell, especially the one they sold ME, were extremely poor quality and overpriced - you can get the same shoes from Macy's for much better prices and they won't give you the fake brands either.\n\nWhat happened to me is that the shoe I wanted was on display in another size on the rack and the guy who works there brought me some other shoe from their storage - it looked about the same if you don't look closely but the it is a fake. The quality is really low, it had a different type of lining and sole color, but he claimed it's the same shoe and if I wanted it in that size I had to buy it. Well, either the brand makes really lousy shoes (which I doubt) or the fake brand shoes I got home with me were just not the real thing because I couldn't break them in and after wearing them for about an hour I was in real pain - they not only hurt my feet but the heel tips were so lousy that they immediately got scuffed (they're basically cheap plastic).\n\nLesson learned: even if the shoe looks good on the outside (almost like the authentic brand!) and even if it's sold on Walnut Street, it might not be worth the $50 \""deal.\"" Do yourself a favor, go to a real shoe store (like the Littles Shoes in Squirrel Hill, etc.), this is a terrible boutique with overpriced and poor quality merchandise and I would highly recommend against buying their stuff.\n\nLast thing, I don't think people appreciate being called \""honey\"" in a condescending voice by someone who only cares about profit, and being told lies for that matter! And not giving real receipts (they use hand written ones!) along with a strict 7-day return policy makes it clear they don't want you to have a chance to change your mind (which you will!)...and who knows what other reasons they have for maintaining such lousy policies considering the quality of their merchandise.\n\nI rest my case: AVOID Ten Toes on Walnut ladies!!! Go to Francesca's, go to Banana Republic, just pass right by Ten Toes and don't give them the satisfaction of taking your money for shoes that you won't be able to wear :( | 01
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My first time to visit, and I hit a GREAT sale. 4 pairs of shoes for $75, and all of the shoes are very stylish. One of the employees, Brian, was very helpful! When a shoe was a little loose, he simply added some padding and the shoe fit just right. I am glad I discovered this place, and will definitely go again. Great prices, great customer service. | 12
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My best friend/roommate and I absolutely love this place. Last time we went in we were actually wearing shoes that we bought here and the salesman commented on that we were a walking advertisement for them. \n\nOverall, we both combined have 6 pairs of shoes from this place and so far we have gotten a lot of compliments. I bought my first pair here about a month plus ago and I still receive compliments on those pair. The prices are really not expensive for the quality you get. My friend got really nice brown boots here that look really classy for only $89. Anywhere else they would be at least $150. \n\nIf you have not tried this place out I would highly recommend it. | 12
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This place offers a sliver of charm for those who shop/stroll along Walnut St. and want to drop in for an espresso. It has a big clear garage window which is always open when weather permits - and this allows for good people watching. Nevertheless, it still lacks some of the warmth and welcome that you find in other independent coffee shops. Although there are a lot of electrical outlets, this place may not be the best spot to study for a couple hours (esp. during weekend peak times). Tables can be scarce and it seems like the owner/staff are less than thrilled about a bunch of sweatshirt clad students detracting from the Walnut St. bistro-charm. If you still decide to hit the books, there is a semi-soundproof room in the back where some like to study, however it also serves as a \""community room\"" that is periodically reserved. Prices on coffee are decent, but the food and desserts are way over-priced and disappointing to the palate. | 01
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I was a fan for years of the Coffee Tree in spite of the lack of seating due to endless working students with laptops. I changed my mind when twice in a row when I asked for a spare paper cup to split my coffee with my wife I was told -- we dont do that. Starbucks does and is a lot friendlier. I hate to down local companies but Coffee Roasters is acting like a franchise not a local coffee shop. | 01
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Coffee Tree offers a number of different places to sit - the open coffee shop with the huge garage doors or back by the fire on the couches. The coffee is okay, nothing special.\n\nBut if you want to sit outside without being outside this is the place. The internet is now \""free\"" for an hour so long as you buy something and the staff will readily give you a code whenever you buy something.\n\nAs some of the other reviewers have pointed out, you may find it difficult to get a seat. | 01
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I like the look of this Coffee Tree Roasters location more than anything else. If you like people watching on a nice day, try grabbing a seat near the front of the shop, when they open up the huge glass windows. In the winter, the coveted seating is towards the back of the shop, the couches and chairs by the fireplace. The meeting room in the back is handy, but I've found it to be really chilly in the winter--not sure how it is in other seasons.\n\nThe coffee's all right, and I feel \""meh\"" about the hot chocolate and chai. While the baked goods in the case look tempting, I haven't been wowed. One person I went with got a biscotti, which was rock hard--now, biscotti's supposed to be crispy, but not that hard. When she told the baristas, they informed her that the biscotti was supposed to be that way (didn't she know any better?). At best, I've found the service here to be civil, not friendly. | 01
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i must admit that i'm shocked at the poor reviews for this coffee tree roasters location. though i don't spend time in the store, i always grab an espresso or latte whenever i'm in shadyside. i absolutely love their beans. i even buy their whole beans to brew at home. | 12
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i love this place!!!!!! \n it is a pretty big cafe shop,and they also have a small room for study discussions and they also have this open place,for people who would like to breathe some fresh air and see people walking outside the street.\n\n I could actually sit outside all day sipping the amazing coffee and dunking their yummy walnut or dark chocolate biscotti .And wooo what makes me love this place more??They have amazingly cute stickers to stick it on your coffee cup.\n\n And yes!! i do enjoy cheap thrills like ,taking a sticker which reads GOBBLE GOBBLE and sticking it on my friends forehead.hahah\ni did laugh for about 2 minutes. But sadly my friends was definitely not edible ! \n\n A great cafe shop in an amazing location and filled with good memories.i love you coffee tree!!\n*imagines herself hugging a huge tree which bears coffee beans on it* :)\n\n-Smriti | 12
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The vanilla lattes are a little sweet, but delicious. This place is perfect when the weather is nice and they can open the garage door. It's definitely a must-visit coffee shop on Walnut. | 12
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I love coffee and any place that serves it. Shadyside is one of my favorite neighborhoods in the city, especially on a Saturday afternoon. It's very alive and animated with people everywhere! I personally love window shopping at the Apple Store, but that's a different story. \n\nMy girlfriends and I met on Saturday for a little shopping and lunch, and while we were waiting for our one friend, we hopped into the Coffee Tree for a morning tea. They have an awesome tea selection, and I had their organic citrus green tea. The layout is great inside - a lot of tables, and outlets for the laptop users. Up one level, they have couches by a fireplace, and finally in the back they have a closed-in meeting room available for groups. Great location - great tea. It was perfect for the brisk, sunny Saturday morning walk down Walnut. | 12
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This place just keeps getting worse and worse. \n\nI've been in Pgh for a while now and honestly, I can't remember a time when I didn't go to Coffee Tree Roasters on Walnut as my go-to study/sit around/meeting place. I loved the big garage door, the ambiance, the people watching, the free wifi...etc..etc. The coffee was good and reasonably priced, with tea at hand if I felt like it.\n\nSince then the quality of the place and service has just plummeted. Started with the bathrooms...rarely cleaned, rarely working. Nowadays, if you dare to sit in the back near the bathrooms, the whole area reeks of stale urine or something. It smells like the bathroom. Inside, the toilets are leaky, the floors are often COVERED in water (lets hope) and paper...I partially blame the patrons for leaving these in such poor condition, but hey, management, could you possibly, i dunno...clean it? I've gone a couple times in one day, once in the morning, and once after classes, and the bathrooms look exactly the same. \n\nThen the service declined. First they started making the \""you must buy something to get internet.\"" That's fine with me. I always buy something there. But then they started the 2hr limit...then free 2hrs, but then you have to buy something ELSE on top of whatever you bought initially...etc...etc. Now half the time the internet doesn't work and no one on staff seems to care or know how to reset it. They just look at you like you are lying about the internet because, hey, they saw someone using what looked to be the internet about 8hrs ago...or that's what their coworkers told them yesterday.\n\nThen the coffee also became watered down...and went up a smidge in price. Still cheaper than SBux but its...not as quality anymore. \n\nI still love it for the giant door into people watching in shadyside and its locale. But otherwise, it could be a lot better...because it USED to be a lot better. | 01
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Coffee Tree Roasters has become a coffee shop staple for me to work and study. The Shadyside location has a clear garage like door for a window which they put up when the weather is nice (and even when a sprinkle of rain occurs) and I absolutely love that part of this place.\n\nThey also have in the back a conference room with all glass windows so if it is not reserved and the people around you are talking you can go in (though seems like it might need an air freshener and have a rug renovation). Next to the conference room is the bathroom which they do keep clean.\n\nWeekends are typically crazy filled with people so if you want a seat either come early or come late (opened until midnight!) though offer a lot more seating compared to other places in the area. Even when there is a long line, the cashiers have been helpful and have gotten me what I have bought so no complaints there.\n\nI'm not a coffee connoisseur by any means but not a fan of their hot lattes and their hot coffee is okay though do like their ice coffee, ice teas, hot teas and chai. Their sweets are fantastic to boot (rice krispies, wafers - which are 5 for $1, biscottis and cookies) though hope they will have more savory items for snacking (sometimes they have pita and sandwiches available for purchase). Probably good they have not offered more of a selection for snacks since I feel like I'm always eating and drinking in here anyway... | 12
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I dunno, I've been here enough times to review the place, but there's not really a whole lot to say. It's a coffee shop! I never sit in and hang out, I always just stop by for a cup, and usually I go to Jitters instead ::shrug::\n\nI'd have to say that they serve you pretty quickly, though, which is good because it's always hella busy in there! The big open storefront thing is great on a nice day. I suppose if the Coffee Tree had a selling point, that'd be it. | 12
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My go to study spot. I've enjoyed the regular coffee, ice teas, and biscotti. Decent amount of electrical outlets which is crucial to my sad existence as a PC user.\n\nOpen until midnight everyday if I'm not mistaken which is heaven for a stressed out grad student.\n\nGreat for hitting the books while being able to take study breaks to people watch. On nice days, the whole front opens as it is a garage door offering an awesome feel.\n\nStaff has always been polite and doesn't seem to mind students hogging tables for hours upon hours. \n\nActually, as I write this review I realize this may be my favorite coffee house ever. | 12
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Let's talk about the weird interaction I had with a Barista here. I asked if they offered free internet. Simple question, right? She hesitated and then went on this whole diatribe about how it used to be free, and then it wasn't and now it kinda is, but she wasn't sure. I swear that's exactly what she said. So she hesitantly gives me this paper, pulled off from a whole stack mind you, of the Internet name and password. At this point I'm confused...do you not want me to be here? Is it free? I finally got my answer when I logged on with no issues, it's free. Why all the hassle??\n\nThe only reason I can see (and seriously a big one) is the coffee shop hanger on-ers. I can only imagine how this has become an epidemic in spots like this. Hip spots with lots of students and recent grads who want to scope out the free internet havens. I get it....the coffee shop wants you to get your coffee, hang out for approximately 2 hours and leave. I'm sure this is not the case...and that people hang out enough that they could easily put on an apron and handle orders behind the counter. So long story short, this place is PACKED. Packed like you usually have to take a couple laps to find a free table....or even lone chair! It's a little annoying. Plus, you're most likely going to see what the person next to you/on top of you is doing. Oh, sweet game of chess there dude....\n\nOh yeah, my chai was okay, Oregon Chai Mix (my third fav after a homemade mix or Intellegentsia). Made exactly how I ordered it, extra hot, which a lot of people do not do correctly (it needs to burn my tongue, for realz). \n\nBut for me, this is a spot I'd avoid....way too crowded! | 01
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It's another Saturday evening of salted-pretzel chocolate-chip cookies with coffee at Coffee Tree Roasters--Shadyside. My cookie is stale, as it always is. That said, I don't know what about today has compelled me to finally write this review, as opposed to any other day, but it has been a long time coming despite the fact that nothing about my CTR experience has changed. \n\nTo first address the cookie. I'm going to cut CTR some slack on the cookie because I tend to attend the cafe late in the evening, so I don't know if it's day-old staleness that I'm getting at the end of every day or if it's week-old staleness that even morning caf\u00e9 go-ers experience as well. Given the turnover rate of the baristas/sales associates at CTR, their detachment and general disinterest in their jobs, I will never have the opportunity to learn the truth about the cookies through potentially sharing a human conversation. \n\nI cannot tell you how bittersweet my afternoons are at Coffee Tree Roasters--Shadyside. But it could be worse. I far prefer any CTR over any Crazy Mocha. In comparison CTR has coffee (rather than the tasteless shit Crazy Mocha serves), they have more intimately designed spaces, better furniture, and CTR's appeal is more carefully crafted to the demographic of each location. Put simply, it's the better Pittsburgh coffee chain.\n\nEvery day that I caffeinate at CTR--Shadyside I am reminded of how impersonal chain-run coffee shops are. The truth of the matter is that, like most people at CTR--Shadyside, I live in the neighborhood, which translates to spending 10% of my life at CTR. Still, none of the baristas/sales associates have ever, nor likely will ever, acknowledge that they recognize me. For some reason I expect them to remember that I get the same medium drip every time, with room for cream. In the very least, a shallow mirroring of my acknowledgement of our everyday interaction would be nice. The nature of our interaction is this: they ask me what they can get me, I pay them with my CC, they swipe my CC and simply put their hand to the receipt-printer while mentioning in the same repeatable tone \""and if you could sign this please....\"" which often makes me wonder whether or not they ever recognize me in the first place. Of course I know that I need to sign the receipt. This is right around the same time that I realize that they haven't left enough room for cream in my coffee and I ask them to pour some out. \n\nThese baristas/sales associates are students or mid-twenties recent graduates from the nearby private schools. They are not exactly the most present, nor interested baristas/sales associates in the world but I understand it's just a job, rather than something they love to do. Upon closer observation each and every one of them feels a bit nervous, socially awkward and anxious to serve the next customer. There was one barista/sales associate I liked in July, but he lasted for one month.\n\nAside from the human experience, CTR--Shadyside has a nice layout. It's a long, narrow space and low ceiling creates a living-room feel (not to mention two living-room couch collections situated in the center of it's 60' length coffee shop facilitates great group/family conversations). There is an office room in the back with walls of glass and a door, which pretty much seals all sound out, with the exception of the adjacent bathroom doors opening/closing which can be annoying because these bathrooms always seem to be in use (which makes sense because this caf\u00e9 seats roughly 40 people at any given time). I can tell you from personal experience that the female bathroom is poorly ventilated and generally smells like it is poorly ventilated, especially later in the evening.\n\nBut of course, they have good internet. When you open your browser you are prompted to accept their basic internet-use terms. The interface then counts down for 2 hours, at which point you may return to the register to ask for an extension and they will hand you a commercial post-it with a unique password pre-printed, granting you another 2 hours. Honestly, I haven't stayed at CTR for longer than 4 hours, but I am sure the barista/sales associate wouldn't mind giving you another additional 2 hours.\n\nPerhaps in the end the taste of stale salted-pretzel keeps bringing me back, perhaps I prefer a homemade cookie to a pre-packaged cookie. And yes, they have a fantastic assortment of pre-packaged cookies, healthy granola-bar cakes, Ghiardelli, and 15 oz bags of chocolate covered espresso beans as well. But still, while CTR Shadyside claims to be well-rated by City Search, it's pure sillyness. If you want good coffee in Pittsburgh go to Espresso A Mano in Lawrenceville or Tazza D'orro in highland park/CMU campus. CTR Shadyside is a typical Wi-fi hot spot, nothing special. \n\nI really wish that an independent coffee shop could afford to exist on Walnut Street because I genuinely hate this place. | 01
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In the summer or early fall, it's a great place to hang out as the windows are open and you can feel the nice breeze. The service is pretty good and took my order quickly as well as serve it promptly. The prices are competitive and the muffin was fresh. Despite being busy, it did not feel overcrowded with their 2 levels of seating.\n\nI also ordered a bag of beans. They had a vast selection of beans at very good quality and had no problem with a coarse grind for my french press. Overall, a very solid place for coffee and baked goods. | 12
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This was my official neighborhood coffee shop while I lived right down the road on Walnut for 3 years. It's located right in the heart of Shadyside, and while some of the patrons are typical uppity Shadyside residents, the staff are very laid back and very cool. It's a big venue for a coffee shop, with a down stairs area with beautiful exposed brick and large opening windows that are great in the summer months, and also an upstairs area with many tables, a fireplace with sofas, and even a back private room people can rent out. The coffee and pastries have always been pretty good. One complaint I would have is (I don't know if they still do this) you could only have Wifi access for two hours with the purchase of an item. I understand the need for this, but if you plan to work here for most of the day you have to keep refilling or buying other items on the menu. I usually stop in when I'm shopping around Shadyside and miss it now that I've moved out of the neighborhood. Also a great place for meeting with friends or a casual date. | 12
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Drinks: 3\nDecor: 4.5\nAmbiance: 5\nService: 3.5\nValue: 4 | 12
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I have recently become a coffee shop bum (and my reviews are beginning to reflect this) but I enjoy this place. It definitely is busy (which is a good sign) but can be difficult to find a comfortable seat. The drinks are great and the staff is really friendly. \n\nTheir late hours are ideal for students or those that just run better late at night. The fireplace and quiet room are cool additions to an already pretty neat space. \n\nThe only thing I wish was a bit better was the wifi situation - luckily I was able to get a bunch done without the need for it. Definitely going to keep coming back here and enjoying the space/drinks! | 12
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OMG. Mr. Barista. Your not in Seattle. I Live Pacific Northwest. I'm not a coffee snob I can do with it or without it. But it seemed like I was absolutely bothering the staff this morning. Check the date. Ordered mocha and a scone. And got a look. I'm not a shady side hipster but an average person in workout gear. Felt like I was in someone else's hood. Get over yourselves people. Your in Pittsburgh. | 01
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I've taken my laundry to the Laundry Factory a couple of times now. They are always prompt and do a good job at taking care with your clothes. The place is surprisingly clean and bright for a laundromat.\n\nAs Zoe mentioned the prices are very reasonable and you won't find a cleaner place anywhere near Shadyside. Another plus, when I needed somethings turned around quickly they were more than willing to accommodate me, for no extra charge. | 12
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i must be missing something because this place seemed expensive for dry cleaning. they outsource the dry cleaning and didn't really make recommendations on any of my garmets. i've gone to cleaners before that will tell me to wash over dry clean or startch, ect. to top it all off the place didn't have my garmets back the day they said they would. so, i had to make another trip across town to pick them up. where are the $1.95 per garmet dry cleaning shops in pittsburgh? this place is out of my dry cleaning budget! | 01
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They lost 2 of my shirts and a pair of my jeans - they were also EXTREMELY rude when I tried to find my stuff and did not offer any help.\n\nThey are unreasonably expensive as well\n\nDO NOT GO HERE - THE HIGH RANKINGS ARE FROM THEIR EMPLOYEES! | 01
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This laundromat absolutely blew my mind the first time I stepped into it. Yeah, I'm kind of lame but still!\n\nThey keep the laundromat incredibly clean, notably their front loading washers. Front loaders tend to adopt a mildewy, moldy odor if the gasket is not cleaned properly. This isn't a huge problem at home but in a public laundromat it can really be a disaster. I can name a few places that have had this disgusting odor and did not appear to care. The Laundry Factory does not have this.\n\nThey also have two mini lounges with full cable TV. It's a nice reprieve to be able to sit down in a comfy chair and watch some TV while your clothes are washing or drying. They don't just stop at cable, however. They also offer free wifi.\n\nThey have HUGE front loader washers which is what I use. When our big bedspreads and blankets need a good washing, I take it to the Laundry Factory. Their big washers can even handle TWO queen bed spreads at a time and it still has enough elbow room to agitate the clothes to get them nice and clean. Their dryers also come in different sizes, their largest can handle about four loads of laundry and dry them fast.\n\nHonestly, I don't go to the laundromat often, but I'm glad this place exists for when I do. Not only are their facilities in awesome condition, but the amenities they offer while cleaning your clothes give them a huge edge over any other laundromat in Pittsburgh. | 12
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as much as i would rather have a washer/dryer in my apartment, this place makes it bearable to go to a laundromat! excellent reasons to do your wash here:\n\n - the air conditioning is pumping! it's well over 90 degrees today, and frankly i wish i had more laundry so i could stay\n- free WiFi (which i'm using right now!)\n- kitschy decor (yes, it has decor!)\n- clean, working, updated machines\n- two fully loaded change machines!\n- friendly staff!\n\ni'm hooked and definitely coming back here. | 12
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the staff is super friendly. I drop off laundry for my business and they do a great job. And yes, they are so much cleaner than any of the other places in Pittsburgh that I have used. | 12
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The Laundry Factory is no longer the clean, friendly laundry facility in Shadyside that it used to be. Its spotless, new interior with its kind employees have been replaced by crass thugs and general filth. Its owner, Gary, enjoys parking in handicapped parking spaces. ((I will attach a picture of him in his car in the handicapped spot later.))\n\nI was a longtime customer of the Laundry Factory until I bought a home 7 months ago. My dryer (Whirlpool Duet, the #1 rated on Consumer Reports!) went on the fritz this week and it's a full week till its repair date. \n\nSo I went back to my old haunt, the Laundry Factory. My, how things've changed.\n\nIn the past, I would update the firmware of the wireless router because the internet was constantly going out. The staff were friendly and always grateful and the place was kept super clean.\n\nThis time, the staff were new, loud and mean. The floors were not swept and the clientele were themselves obnoxious.\n\nI made a simple request - fulfilled dozens of times in the past - for a simple plastic bag (like a grocery bag, for my delicate on the ride home) . So they (wet) wouldn't get the (dry) laundry wet again. \n\nAs chance would have it, the owner Gary was around. He was mocking customers as I approached the desk, calling them stupid little rich kids who don't know which end is up. I asked him for a bag; he condescendingly mocked me, telling me they sold bags for 75 cents. I patiently explained that the money wasn't an issue; it's the fact those particular bags are porous and polyester. Plastic was what I needed. He wanted 75 cents for a throwaway grocery bag as well. \n\nI gently told him how often I'd fixed his router. He sneered, saying plugging and unplugging it was no big deal. I explained that I'd updated the firmware and saved him many Comcast visits. He was shocked into momentary silence. I asked if I should have billed him for the repairs. A typical neanderthal business owner, he didn't realize that his clients were kind, or even human. \n\nThe damage was done. As icing on the cake, on my way out, I noticed Gary climb into his van. He'd been there for over an hour. \n\nIn a handicapped parking space. | 01
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Clean very clean present people $2.10 for shirts and I hate doing launder at a mat but if I have to then I will do it hear. It's worth the extra buck to do it some where thats clean has WiFi a tv for the game and is right next to a bottle shop and a bar. Ok everything is stainless. | 12
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If i could give this place less than one star I would. First, the place is a mess. Second, the washers are some of the most expensive I've found in the city. But most important - they have NO RESTROOMS! What kind of place sends their customers a block down the street to a coffee shop to use the restroom? This was my first AND LAST time at this joint. | 01
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