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Renaissance is a beautiful hotel in downtown Pittsburgh. I've stayed on the North Shore, Station Square and city outskirts before, but this was my first time down here. I was not disappointed.\n\n- Location is its biggest plus, right near the theaters and Heinz Hall. Also within a short walking distance to Gateway Station, Market Square and right across the Clemente Bridge to PNC Park. \n- Convenient parking garage right across the street. Cheap rates on the weekend.\n- Comparable and reasonable pricing (although I do get Gov. rate).\n- A couple of good restaurants on site.\n- Very nice room with a great view of the city.\n\nI wouldn't hesitate to come back here again. A great find in the city. | 12
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Beautiful spot for a wedding. Very clean, the food was amazing (not your average wedding fare) and a breathtaking view of the city. I cannot imagine a more beautiful hotel venue for a wedding. | 12
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This is my favorite hotel in Pittsburgh.\n\nYou can't beat the location. In the heart of the theater district separated from PNC Park by only the Clemente Bridge, close to plenty of solid dining options, walking distance from Heinz Field, walking distance to nightlife . . . \n\nBig rooms with unbelievably comfortable beds. Likely to have a gorgeous view of the river, bridges, and stadiums (directly across the river from PNC Park), easy parking (valet or parking garage directly across the street) . . . \n\n5 stars | 12
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I travel all over North America the majority of the year, and have stayed at almost every Renaissance in the US. I've gotta say, this one is one of my favorites. My stay was on a Thursday night, and had a room on the 10th floor facing East.\n\nIt's located right down town in the theater area, and it's an extremely easy walk to a lot of essentials. There are convenience stores a couple buildings down, and tons of bars and restaurants to check out all around.\n\nThe valets at the front door are extremely polite and will open the doors for you and call you a cab if you need it, and the front desk people are extremely friendly and will help you with whatever you need.\n\nThe rooms are great, and the beds are extremely comfortable. The rooms have large desks, which are great if you are doing paperwork or have to setup to do some business work in your room. TV's are great and have good programming, the beds are super comfy, and the bathrooms are large with good showers.\n\nAfter being here, this is probably the only hotel in Pittsburgh that I will ever want to stay at again. | 12
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Good food worth waiting, and waiting, and waiting for... Now wait & wait for the check. | 01
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Lori was working at the front desk the evening we checked in (7/24/14). She was fabulous! Thanks for the help, Lori.\n\nBeautiful place, great Wi-Fi.\n\nErin | 12
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Great environment great location with easy parking and access to Downtown Pittsburgh. | 12
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The absolute loudest hotel I've stayed at in a long LONG time. Paper thin wall, poor booking practices ended us up in the middle of the most obnoxious wedding party ever. Drunk bride, hotel room parties until 3am, and an apparent lack of security to monitor anything going on in this hotel have lead to this rave early Saturday morning (and I do mean RAVE quite literally) review. And yes this was after the front desk was called several times with noise complaints. My best tip would be to not stay here unless the purpose of your stay is to not sleep. | 01
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The potential for 5 stars was definitely there. The Renaissance is a beautiful hotel in an ideal location of Pittsburg. I was in hotel heaven when I walked into the lobby. It looked expensive and well taken care of. The customer service at check in was spot on. Laura (Lori?) was incredibly friendly and seemed genuinely happy we had chosen the Renaissance for our stay. She saw we booked our hotel through Priceline, and that didn't even affect her demeanor. She asked us a few questions about why we were in town and made me feel like I picked the right place to stay at. She then informed my husband and me that she happened to have a complimentary upgrade to a corner junior suite available. I didn't even ask, which is what made this even more wonderful. She confidently told us that we would love the room. \n\nWow! That room was insanely amazing. Laura was right! Panoramic views of the city, river, bridges and two stadiums. I felt so special having this upgrade and couldn't have asked for a better room. It was great watching the sunset with the option of looking out of any of the 7 windows in the room. The room d\u00e9cor was classy, modern and the bed was super comfy. I made sure to let Laura know that this really exceeded our expectations. \n\nThe reason my experience wasn't five stars was because of the room service. Ever since I was little, I have loved to order room service. It's just something I have to do. My first call in to room service was for a bottle of wine. I was quoted a 30 minute wait, which was reasonable to me. It took about 20 minutes, which I was pleased about. I signed my bill and added my tip. When the gentleman left, I was looking over my bill and thought it seemed really high. I completely didn't realize that a 20% gratuity was already included on top of the room service fee. I had tipped him $5 already, so he made out with $10 in tips. I felt really silly after that and tried to justify in my head why spending $43 on a $27 order was okay. My husband made me feel better by saying it is vacation, don't stress about it. \n\nThe next morning I really was craving a croissant and a beverage. I asked if they had croissants a la carte, which they did. The gal said she could have my order in 15 minutes, but probably less. Wow, that's great, I thought. However, don't overpromise and under deliver. If you are going to claim it will be 15 minutes or less, then I am expecting that. After 30 minutes of waiting, I finally called only to hear the lady tell me my food was on the way. When it arrived, it was the saddest looking croissants I've ever seen. They gave me two mini, stale croissants. I took a picture and couldn't stop laughing about how tiny they were. They obviously were not fresh either. | 12
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I love the Convention Center. I go to the car shows every year here, and they always put together a great program no matter what it is. It is a great venue with a ton of room. Not to mention, they have little concession stands set up that serve up some delicious food that will keep you satisfied. | 12
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A friend and I came here last month for a car show and had a pretty good time. The place is ginormous! It's also clean, and that's pretty much all I can say about it. We didn't eat there, so I can't comment on the food. The convention center is probably underutilized. I'd like to see a big comics convention come here for instance. | 12
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I was lucky enough that the conference I had to attend (which changes cities every year) was in Pittsburgh the year I gave a seminar! I really enjoyed riding the bus downtown to the Convention Center everyday, and the venue is really beautiful. Located right on the river, the balcony views from the upper tiers of the center are pretty fantastic. Furthermore, the maze inside was pretty easily navigable- this was really important to me because I had to get in and out of rooms quickly as seminars started and stopped every 20 minutes. Compared to other venues I've been to across the country, the David L. Lawrence Convention Center stacks up well. It was great to see Pittsburgh showcased in such a great light. | 12
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This has to be one of the nicer convention centers I've been to. Parking was easy and but not cheep at $10. It is located right in the river with large floor to ceiling windows that make the already large space seen even larger.\n\nThere are several floors to this place and I was only on the 2nd for the Farm to Table tasting event here last night. The set up was nice and not once did I feel packed in like sardines. The area was closed off by curtains so we couldn't see the great view this place offers but it was still a very functional space. \n\nThe event itself offer lots and lots of great food and wine to taste and purchase if you felt so inclined. There were a few standouts at this event. Nemicolin with there pork belly from foot print farm and grits was just amazing. So much so that I plan on making a trip out for a tasting in the next few months. Letrec here I come. Also I purchased 2 bottles from R wine cellar. Both bottles are there spiced wine. Also got a Tuscan herb infused olive oil from the enchanted olive. Amazing!!! \n\nOverall this I had a great experience and won't think twice about coming to another event here. Might take my boy to the dinosaur event this weekend. We'll see. | 12
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I'm going to keep this short and sweet. Err not too sweet. I live in Bloomfield near the Childrens Hospital. Took my moo moo pie on a walk down (about 25 minutes in the RAIN) to Bow Wow or whatever just to see what they were about and to kind of get a feel for what type of doggie day care this was and some general information.\n\nNot only when I came in dripping wet from the rain there wasn't anyone up front to greet me. She brushed me and my dog off when I asked her about more information. She had an attitude with me didn't really care to go in depth with me about anything. It was kind of \""We do this we do that\"" I ultimately ended up walking out on her mid-sentence. Complete waste of time. I don't usually write negative reviews but geeze if you treat animals better than you treat people fine but I at least deserve some respect.\n\nHer overall attitude was \""I don't even know you I don't even care to know you unless you want to pay for our services.\"" If that's the attitude you want to have I'll pass. | 01
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No one is better at anthropomorphizing their pet than I am. No one. I religiously check the ingredients of the food that Gus eats, I wake up at absurd hours in the morning during the summer so his walk isn't too hot, and he has this crazy dog seat/throne in the back seat of my car so he can look out the window. You've all heard of helicopter parenting, yeah? It's a mess and screwing up today's children, but I'm totally guilty of helicopter doggie parenting.\n\nAll of which is to say that I'm not going to drop Gus off at some random place while I go to work. \n\nStep 1 (which I think the other reviewer skipped/missed): call them and make an appointment. Taking a strange dog into a place full of dogs is a little dicey. Typically, new dogs are brought over on Saturday (when there are no other dogs around) so Barbara can get a sense of its temperament. Barbara is great with dogs and has a ton of experience, but I totally had the, \""well, if my kid isn't good enough for them, screw them!\"" thoughts running through my head. Obviously, Barbara instantly saw the inherent awesomeness of Gus.\n\nStep 2: learn to let go. I don't have kids, but I imagine this is pretty much the same as dropping them off at daycare. The first few times, they scream and cry when you leave and you're left feeling like a terrible person for the rest of the day. Then one day, magically, they're excited to go to daycare (or Bow WoW) and they don't even look back while they're led away to the playroom. It's a bittersweet moment, but one can't help but feel a little proud. See what I mean about the anthropomorphizing thing?\n\nBow Wow separates the dogs by size and organizes the day into blocks of play, rest, and exercise so the dogs don't get overstimulated, which can cause stress. The staff is excellent about communicating with owners about even minor changes in your dog's behavior and simply giving you updates about how your dog's socialization and adjustment. I think I spent the first 2-3 weeks asking, \""Is he playing? Is he making friends?\"" on a daily basis. The entire staff was very good about humoring me.\n\nGus loves it there (his radar triggers around 21st street and he starts to flip out in the car) and I feel safe about leaving him there. And honestly, when it comes to a doggie day care, that's all that matters. | 12
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This is a fantastic hotel. I went to a convention here at the end of June and loved the setting. The convention center is well setup and the link between the hotel and the convention center works really well, especially if it's raining.\n\nMy only complaint is that the elevators are slow during busy times. | 12
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When I think of Westins, I think of business-classy, nice and modern. This hotel has a classic feel to it, but definitely not very updated. Unfortunately, it reminds me of the staid-ness of Pittsburgh too much.\n\nThe check-in desk was super slow during my stay there. I do like the fact that there's a Fish Market downstairs. I don't like the fact that it's the convention center hotel, so it can get pretty crowded. That said, it's within walking distance to the Strip, and Downtown, so you can't deny the convenience. Still, I think there are newer hotels that provide the same. | 01
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Location is ok for the downtown area. Not too impressed though, and won't be in my top 3 choices for the future. \n\nHere's my list: \nPro's: \nLocation \nSelf-Park at the Greyhound Bus garage a block down the street (anywhere from $5-$13/day depending on weekday or weekend) \nWalkable to all sporting venues \nGreat restaurant across the street NOT associated with the hotel (Tonic) \nFantastic gym and indoor pool \n\nCon's: \nRack rate='spensive \nSelf park at hotel is $20/day, ouch, w/ no in and out \nRoom had a stink that didn't go away \nMaids like to knock to clean the rooms starting at 8 AM, and do so multiple times if you don't put the privacy sign out \nHotel staff not particularly nice as what you'd expect out of a Westin \nThe Fish Market (restaurant in the hotel) super 'spensive w/o great snack offerings, and again, not so nice service \nWalls are super thin- so much so that we had morning wakeup calls from our \""neighbor\"" hitting the head, gross \nBeing colocated with the convention center means lots of traffic around the hotel and lots of obnoxious people \n~~~~~ \nIs now when I mention that we got the place for $70/night on Priceline (4 star, you'll either get this or the Omni)? If you can deal with the above, then this is your place...if not, pay the rack rate somewhere else. | 01
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Great location, close to the convention center and many fine restaurants in the Strip District. Love the Heavenly beds and the shower with multiple heads. Spacious, clean & attractive rooms. \n\nLoses a star because the free internet is slow as hell, clearly to entice you to pay for faster speeds. Ugh. If I'm on a business trip, I want to be able to work in my room, and having to pay extra for the privilege of working efficiently is not cool. | 12
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I stayed at this hotel while attending a convention in Pittsburgh. This is probably the best choice for accommodations if you have to go to the convention center a lot since there is an air-conditioned pedestrian bridge link between the hotel and convention center.\n\nI thought the room and beds were comfortable. I wasn't so fond of the cutesy leaf-shaped soap in the bathroom. I didn't like that you have to put your keycard in a slot in the wall to turn on the power in the room. Sure, it saves some electricity (and saves the hotel some money too, I'll bet), but that means you come back to a hot room every time. We ended up leaving a piece of cardboard in the slot.\n\nParking is expensive. The hotel used to offer discount cards to bring the garage parking rate down to $10/day but they stopped doing that this year because of a change in parking garage management. So it's $20/day. Ouch! I parked at the Grant Street Transportation Center for $13/day weekdays and $5/day weekend. It's not bad but still less convenient than if I could park in the parking garage immediately under the hotel.\n\nElevators are slow and the escalators between the lobby and function room floors kept breaking down. However, I'd cut them some slack here because the infrastructure is not built for 4000+ people hanging around the hotel.\n\nAll those problems aside, I thought service was good and this hotel has a good location with walking access to lots of restaurants. | 12
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Overall a solid hotel, I've stayed here 4 of the last 5 weeks so I have a decent sample size.\n\nPros:\n- BEST gym in any hotel I've ever stayed (100lb dumbbells anyone?)\n- As SPG Platinum, always a high floor or great upgrade, even when busy\n- Consistently clean throughout\n- Visiting sports teams stay here if you're into celeb spotting\n- Check-in staff is friendly\n- Location is great, access to both strip and downtown\n- Option for 500 pts instead of room cleaning\n\nCons:\n- Tough to get a reservation sometimes and they don't cut breaks to regulars (not at discounted rates anyway)\n- Restaurant is ok at best\n- Can be some bizarre crowds depending on convention (http://www.anthrocon.org/ - I'm not hating, but it's unusual) | 12
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The hotel is kept clean and the room rates were very good. The service from the staff was excellent. Interestingly enough the restaurant in the hotel has the best sushi in Pittsburgh. | 12
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The Westin convention Center is located downtown of Pittsburgh. I reserved a city sky view room on the 18th Floor with twin beds. I got a perfect beautiful view of the city from my windows. The room was clean with a large LCD TV, but the sink is inside the bathroom. If someone inside the bathroom, I can't brush or wash my face. I hardly got any sleep at night from the loud clinking plumbing sound from the next door usage of the bathroom. addional indoor Parking cost $19 | 12
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I've stayed at this Westin a few days a week for about a month. While technically located downtown, it's more on the outskirts of downtown (just based on my observations). It is connected to the convention center but I've never been inside so I can't give an opinion on it.\n\nMy overall experience at the Westin has been positive. There is no 'Wow' factor but the gym is incredibly nice (but close at 10pm). The rooms are standard with all the normal Westin perks, such as a bathrobe, dual shower heads, and heavenly beds. There is an option for free slooooow internet but platinum members get internet for free (yay?). \n\nI hadn't noticed at first but after someone pointed it out, you'll notice there is an odor in the halls and rooms. It isn't very noticeable but its there. | 12
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Stayed here for a convention next door, mostly bc it was the most convenient. If I had realized how small DT Pittsburgh was I probably wouldve shopped around a little bit to save some $$$. This place was totally close to lots of things -- the river, the football and baseball stadiums, etc.\n\nBut anyways, had a good two-nite stay. Clean and quiet rooms, friendly staff (tho I really got the impression that all Pittsburghians are just naturally super friendly.. at least compared to Angelenos). I happen to like that they are making cool environmentally-friendly efforts to save water, power, etc. Others reviews mentioned it was a hassle to come home to a hot/cold/dark room, but I got two keys at check in (one to keep w/ me, one for the light-switch thing that runs the lights and ventilation). Easy. Problem solved. There wasnt a fridge in the room, but I requested one and someone brought it up within 15 minutes.\n\nThe internet was suuuuuper sloooow. And out of the 30 channels on the TV I think ~12 of them were sports. Ohs wells. | 12
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Nice hotel. Check-in was extremely smooth and quick. Hotel is very clean. Room is nice. Shower drain kind of sucks but I can deal with that. | 12
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We stayed here for pleasure, not business and it was great. We had the Astros staying at our hotel (what's up Brett Myers and J Happ?) so it's got to be pretty classy, right? Parking was expensive. If you self-park in the garage, you don't have in-out privileges and valet is $22/night. But that's the price you pay for staying in the city I guess. We were able to walk to PNC Park as well as other shops/restaurants in the theater district. Staff was great, rooms were clean and our view of the river was beautiful. \n\nMy only complaint was our neighbor's shower let off a high pitched, very loud whine when it was turned on. It woke us both up early. We were able to get back to sleep and we heard them fixing it later in the afternoon but it was annoying at the time.\n\nOther than that, I would stay here again. We got a great deal. | 12
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It's been about five years since I stayed at the Westin, and what I remember -- other than that the words of Annie Dillard were scrolling on the roof all night -- is that when I asked at the front desk for help finding a souvenir, Monica went to a flabbergasting amount of trouble (on her own personal time!) to hook me up.\n\nSo it's like this. My name is Ben. The name of the Steelers' quarterback (beloved perhaps even more in 2007 than he is today) is also Ben. As a result, there seemed to be a lot of not-quite-trademark-infringement merchandise in the Steel City, and much of it had my name all over it.\n\nBut I couldn't find a \""Ben At Work\"" sign, try as I might. I asked Monica, who was working at the front desk, if she could help me figure out where to buy one. I figured she'd just tell me if she happened to have a few suggestions.\n\nSome people, it seems, just like a challenge.\n\nWhen I saw her that evening, Monica had walked up to the Strip District to canvas all the tchotchkie-mongers and tourist traps. She had come up empty-handed. I was astonished that she had gone to such trouble, but I accepted that there were no Ben At Work signs for sale between the Allegheny and the Monongahela.\n\nSome people, it seems, just like a challenge.\n\nUndaunted by such silly little things as the complete and total nonexistence of the desired merchandise on store shelves, Monica got creative. She remembered having given a magnetic \""Ben At Work\"" sign to a friend and called that friend up to ask whether she might be able to get it back. The friend said \""Oh, that? I gave it to my mom.\""\n\nSome people, it seems, just like a challenge.\n\nThat's when Monica called up her friend's mom out of the blue and asked if she still had the sign, and whether it had any sentimental value. No, it doesn't, why do you ask? Well, you see, a guest at my hotel asked if I...\n\nNext time I saw Monica, she had (after finishing her shift at the most popular convention hotel in the city) driven across town to the house of a friend's mom to retrieve the precious artifact.\n\nHere's a photo of her handing it to me. http://j.mp/BenAtWork\n\nAnd when I offered to pay her what she had once paid at the store, she wouldn't take a dime.\n\nAnd when I offered to pay her for the gas she'd burned driving across town, she wouldn't take a dime.\n\nI assume, based on the letter I wrote to the hotel's general manager and copied to corporate (back in November 2007), that she has since been promoted far higher than the front desk. But it wouldn't surprise me a bit if I found out that she had declined to be promoted to a position where she couldn't surprise and delight her customers.\n\nSome people, it seems, just like a challenge. | 12
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Just stayed there for a wedding...room was ok, but the toilet was very noisy...when I opened the tank to see if I could make it quieter it looks like the fill valve hadn't been changed in 10 years.\nThey have an \""Eco\"" thing where you can decline having your sheets changed and in exchange you get a $5 voucher to use at the food and beverage sites at the hotel...warning...you can't use it on alcohol but they don't tell you that...I learned that when the bartender told me. Rather than telling me that, he should have said \""I am not supposed to take this, but I will for you\"" then take the $5 out of his tip jar...I would have tipped him the $5 back for good customer service. Instead he left a bad taste in my mouth and now I am Yelping about it.\nOne more thing about the $5 incentive...I didn't realize that meant that housekeeping would not visit the room at all and we were left without new coffee cups and coffee and \""glasses\"" (which are cheap cheap cheap plastic cups). I think for the price of the room and their \""Eco\"" programs, they would be able to put a few glass glasses in the room.\nGood location and an easy walk to other restaurants, bars , hotels and sites.\nParking was kinda pricey but not unreasonable for downtown in a major city. | 01
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Beautiful rooms, excellent meeting spaces. The beds are like clouds and the double shower head in the bathroom was amazing. \n\nHowever, the customer service lacks excellence and the WiFi is completely unreliable. | 01
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Marginal at best for the money. The whole place really does not seem up to the standard of other Westin properties I have stayed at. | 01
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Conveniently located next to the Convention and Conference Center in the heart of downtown. Great furnishing and modern up-to-date amenities one would expect at a Westin property. Big full head rainfall shower and comfy pillow and mattresses to relax after a long day | 12
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completely worthless wifi. | 01
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Facilities are very nice, beds are a little small for a couple. At six am on 3/21/14 the neighboring room's alarm (1106) went off and cut right through the wall waking everyone up. I called the front desk at six thirty asking them to send someone to stop it, she said they would have to \""involve security\"". 8am now and it is still going full blast uninterrupted. Great start to a vacation courtesy of Weston. | 01
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We always stay in Westin Hotels. We are Starwood Preferred guests. We have NEVER had any problems or complaints. We have stayed in Westin Hotels all over the country. But this place is downright disgusting. Where to start.... No fitted sheets on the beds? Have to call to unlock my mini fridge? The \""green energy saving\"" light switches? The TV movies didn't work? The place is just dirty. From the vents, to the phones, the outlets and light switches, no trash can liners, and the lack of towels. We kept having to call for towels. OH and the house keeping! We left two times during the day and asked them to come clean our room BOTH of those times. We came back the second time and it wasn't cleaned? I called down to complain and told them to send someone in an hour because we were going to nap. Two seconds later, they come to want to clean? I was furious. We were excited that they had an indoor pool and hot tub. I wouldn't step foot in that hot tub ever again. Unless you want to catch a disease. So gross. Paint chipping off inside. The pool is strictly a lap pool. And the women's locker room was nasty. Looked like it hadn't been cleaned in a month. I'm only giving this hotel 1 star because you can't give them zero. The only plus was the shuttle service and driver. Don't stay here, save your money. | 01
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After looking at the hotel online I was excited, the pictures looked new and very nice. I was in town attending a conference at the convention center so along with how great everything looked, you couldn't beat the location. \n\nHowever, I had the absolute worst hotel experience at the Pittsburgh Westin. I am a Starwood Preferred Guest member and up until now have had great experiences, but this one was so bad it really makes me question the integrity of the brand and I am hesitant to stay at another Starwood establishment. \n\nEven tonight as I try to log into my SPG to see if my points for being \""conservative\"" with the room were updated, I can't logon to the site as \""The system is temporarily unavailable.\"" I should also note I have photographs of everything, because I couldn't believe how bad the stay was. \n\n1. The terrible experience happened before I even arrived. When I googled the hotel, accusations of bed bugs appeared on both Yelp.com and Bedbegregistry.com - and the hotel had yet to take the time to respond. A simple detail that if someone was paying attention they would be able to resolve. \n\n2. I arrived at the hotel after a 7+ hour drive only to find out that the bathroom in my hotel room was broken. After two calls to Guest Services, about 30 minutes later a maintenance man came by, and it took him about 15 minutes to fix it. So a total of 45 minutes before I could use the rest room after arriving. I had suggested to Guest Services on the second call that they move me to a new room and it was awkwardly laughed off. \n\n3. After using the restroom (finally!) I noticed the tub was dirty and there was mold on the top of the shower by the rod and on top and inside the mini-fridge. The mold was \""new\"" so it could have easily been wiped off and taken care of if the room was being properly clean and attention to detail was paid. The fact that the hotel lacked the ability for such simple house keeping was surprising. \n\n4. The paint in various places of the room was chipping and some of the furniture, most notably the side table were knicked and scratched badly. \n\n5. Because of the bed bug reviews, I stripped the sheets to look for evidence. I did not find any, but did become aware of many brown and black tar stains on the sheets that were tucked in to the mattress. \n\n6. I begrudgingly ordered room service because of how late it was by the time I got settled. I ordered the Turkey BLT with lemon aioli and arugula salad. Instead I got cold, what-seemed-like-day-old deli meat, burnt bacon with a thin, thin layer of mayo, not aioli. The arugula salad did not have 1 piece of arugula - it was mixed greens with shredded carrots instead. When you read the description and look at what I actually received, it is very, very disappointing. \n\n7. The coffee pot in my room leaked all off, wetting the sugar, napkins, etc. \n\n8. They charged the wrong credit card after both myself and my office manager telling several different people which card to charge. I had booked the room on a corporate card, and my office manager had believed she straightened everything out at the front desk that they were to charge the card on file because I would not have the corporate card with me. The first thing I was asked by the front desk was for a credit card. After I explained the situation to the front desk, they insisted that the card on file would be charged and they just needed my card for \""incidentals\"" - after back and fourth I gave in and gave them my card, assured it would not be charged. Then when I checked out two days later, I once again confirmed that they would charge the card on file and they still charged the wrong one. Fast forward to the following week when I notice the charges, I called the billing department and someone has still yet to return my call. I am being charged interest on this card for their mistake. \n\nThis was an absolute terrible experience and I am very disappointed at the Westin and Starwood Hotels for their obvious lack of pride and detail with this hotel. | 01
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This is my 2nd stay here and since I had to unload my car at the valet and bring my own 5 suitcases to my room on a valet car I am already disappointed in the service. I actually had to get on the elevator with my own luggage with other people with this big cart. Disappointed that the Fairmont had no vacancies. Ditch this hotel. | 01
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Valet lost my car keys and have been incredibly unprofessional! Completely unacceptable and I would warn everyone about using valet services here. Disgusted. | 01
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OK, here's what you need to know first-- they do not serve raw oysters. Where I'm from, you can't call your restaurant an \""Oyster House\"" without raw oysters served, unless you want a good ass whoopin'. \n\nNothing else about this place remotely conveys \""Oyster House.\"" It's a fried seafood joint, that doesn't serve Yuengling nor takes credit cards. We got all of our food on Styrofoam plates with plastic silverware. The \""waitress\"" stood and watched us eat most of the meal. This particular lady had a substantial moustache and sideburns. It was unsettling. You also have to pay before being served. \n\nThe New England Clam Chowder was good. | 01
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I've lived in Allegheny County my whole life, but only went to the Original Oyster House for the first time today. I'd heard they were reputed to have the best fish sandwich in the city, so that's what I was looking for. \n\n(By the way, as a side-note to the people, on Yelp and elsewhere, who whine about how a restaurant with the word \""Oyster\"" in its name should focus on gourmet oysters and not fish sandwiches: Jesus, grow up. I don't go to Red Robin because I'm in the mood for some robin carpaccio, and I don't go to the Silk Elephant because I'm in the mood for some broiled pachyderms. A name is just a name. This is a very old establishment, and if you didn't do your homework going in to know what's good to order nowadays, then the fault is wholly yours, and I have zero sympathy. To quote a wise Russian: CRY SOME MORE.)\n\nAnyway, back to the sandwich:\n\nI got a platter with fries, slaw, and the sandwich. Sounds very pedestrian, sure, but it was far from ordinary. The slaw was very substantial and was dressed well without being overwhelming. The fries were extremely fresh, had a lot of substance to them, and were satisfyingly crispy. The fish sandwich itself- heck, I can hardly write about it, because I couldn't help but to inhale it. It was the best fish sandwich I can recall ever having eaten, and I could hardly stop myself from wolfing it down, bite after intoxicating bite. It's something you really just need to experience for yourself.\n\nI ate at the bar, and your usual condiments (ketchup, tartar sauce, salt, pepper, etc) were easily at hand. I used a moderate dollop of tartar sauce on my sandwich, which was great, but I'm sure the sandwich would have stood up fine without it, too. A lot of places' fish sandwiches are extremely bland and dry, making the tartar sauce necessary just to swallow it down, but the OOH's sandwich needs no such crutch. The tartar sauce is able to do what it's really meant to do: complement an already-excellent fish dish\n\nSo, what else can I say? I feel like my life as a Pittsburgher is enriched just knowing that this place exists, and I can't believe I've been missing out as long as I have been. I'm a graduate student at Pitt, and I can guarantee that whenever I have a solid hour free for lunch, I'll hop a bus downtown to get another fish sandwich platter. After today, I can't imagine a better Pittsburgh lunch- not even Primanti's. | 12
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Pre-fab fried food. Decor has character. The beer is cheap. | 01
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Awesome chowder but that's it... | 01
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Horrible, go to Long John Silver's. I hear oyster bar and think delicious raw oysters not deep fried crap . | 01
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If this place could be described in four words, they would be:\n\nAngry, Sweaty, Dive-y, and DELICIOUS\n\nThis place is a Pittsburgh classic. Don't go here if your looking for some hip and trendy seafood joint. I'm pretty sure the decor hasn't changed in the past 50 years, but that's part of what makes it awesome.\n\nThe cashiers and cooks are angry, and slightly scary looking, but not in a bad way (if that makes any sense whatsoever). Their no-nonsense, \""soup-nazi\"" style fits with the classic blue-collar Pittsburgh motif this place is still holding on to. If you go in knowing what you want, you'll be fine.\n\nBottom line, and most importantly, the food. Pretty much everything is fried, but it's all good. Never too greasy, and only lightly breaded. When lent rolls around, you always see every restaurant in town with signs boasting, \""Voted Best Fish in Town.\"" I'm not sure who's voting, and how EVERY restaurant seems to have the best. Don't be fooled, Oyster House IS the best fried fish in town. | 12
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I have only ever been to Market Square once before, so I was excited to find myself here again! Darren suggested the Original Oyster House for our afternoon meal. Mmmm seafood! I could go for some good seafood, especially fresh oysters! Now, I am from an area not far from the ocean, and every year we had a community oyster roast, you know: fried, steamed, and raw oysters. \n\nUmmm, yeah. Big let down. I should know better than to have high expectations. If I wanted Long John Silvers, or better still Captain D's (look it up if you never heard of Captain D's), then I'd hit up one up, AND get a friendlier server to boot. I also bet I could get into a ladies room without needing a key elsewhere, or even some SWEET N LOW for my tea! Sorry...the more I write the angrier I am getting. One thing I am starting to notice about this area, it seems acceptable to have curt or even rude service. I suppose I was jaded before.\n\nOk, the food itself. The side of coleslaw was rather good. It tasted fresh and creamy! The crabcake...(can I call it that?) was more like a clump of Stove Top Stuffing and a tiny bit of crab meat. The two jumbo fried shrimp were ok. At least they weren't too greasy. And the frigg'n \""original oyster\""... WHERE IS THE OYSTER??? Nothing but breading. I think I saw something resembling an oyster in there somewhere. And every entree had to be fried. Ugh. | 01
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Walked in here xmas eve after primanti bros stopped serving out of the blue, despite us sitting at a table. Place is a total dive but that's part of it's charm. Fried fish between bread. Load up the hot sauce and tartar sauce, get some fried oysters and onion rings, and expect exactly what you ordered. This isn't le bernadin in nyc. Some of these reviews seem like they were expecting fine dining. CASH ONLY. | 12
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Had an awful crab cake here with little crab in it but mostly lots of breading and filler.. Even the Phillips brand ones at Costco are better than most. And of course Eleven has the best ever. But anyways, hubby got a deep fried cod filet that was sandwiched between 2 hamburger buns, which was pretty decent fried fish while it was hot and crispy... But my crab cake was sadly unforgivable. | 01
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My parents and I came here after my dad had boasted about how good there food was and that he would bring his HP customers here for lunch. Upon arrival we immediately were ignored so we ended up seating ourselves. \n\nThe place was unacceptably dirty, our table was dirty the floor was dirty, heck even the walls seemed to have a layer of grime. Both the waitress and the bartender were extremely rude. \n\nMy mom and I got a beer and my dad tried to order a martini, immediately we received dirty looks from both the bartender and the waitress, they said they didn't have them so my dad asked for straight vodka in a glass to which she brought a shot of vodka instead. I understand it's not a full bar or a classy place but to serve alcohol and react the way the servers did was ridiculous!\n\n I ordered a grilled fish sandwich that lacked flavor and was horrible greasy, the fried scallops were disgusting.\n\nI understand that the restaurant has seen better days but wow, will i be going back, methinks not! | 01
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Everything about this place seems very antiquated. I wasn't impressed with my clam chowder. There was some kind of bread component inside the clam chowder that may have been an attempt at dumplings but just tasted like soggy bread. \n\nI'm not a fan | 01
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We stopped here expecting them to have raw bar options as their name would imply. However, they have several cooked selections. That said, we only stopped into this location for a drink and then moved on.\n\nThe restaurant includes outdoor seating and a long straight bar that extends from the front of the restaurant to the rear. Overall, the interior isn't spectacular, but has several nostalgic photos of famous people (both local and national), some of the photos autographed.\n\nTheir drink selection is simple with many local brews and mass produced American beers. | 01
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Had lunch here at the OOH on a cold day in early Spring. It was a Wednesday, and thankfully not a Friday in Lent where it would have been much busier.\n\nI opted for the dual crabcakes platter with two sides, and the crabcake was mushy, not fried long enough, and just lacking any reasonable portion of crab meat.\n\nI've had the fried oysters before, and they were pretty good. I think your results might be highly dependent on what you order.\n\nThis lunch kinda sucked. | 01
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A native all my life and never been, finally went last summer. I felt it was the thing to do. I did not like squeezing in that miniscule bar and eating on a table the size of a frisbee. Look, I love food, and rarely complain, but I feel I have to be honest. Like one guy said, they don't really need our kudos now, as they are there and will remain there. Just like Primanti's and Isaly's,,,,oh wait, haha. The food was passable but could be better. the Oysters were good, and if ever I do go back I will get just them because the crab cakes sucked. Sure, I am spoiled by the east coast cakes I have had in Jersey and Baltimore. And that is the only thumbs up Ballymore will ever get from me!OOH, trendy hotspot you should take visitors to, fill them with cold Irons and fried sea fare, then take them home and they can say they have been there. | 01
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The good: I'll eat anything they want to batter and fry up, all the fried food was steaming, crispy, flavorful, tender, and delicious. Portions are large, I got the \""fish nuggets\"", I expected tiny nibbles but was pleasantly surprised by prepared mountains of battered fish the size of my fists.\n\nPrices are extremely reasonable, my wife and I happily stuffed ourselves and got drinks for under $30. The prices are good anywhere, but especially for the prime downtown hot spot of market square. The Oyster House is Pittsburgh's oldest bar and restaurant, and has been featured in several movies over the years. They have lots of vintage photos hanging on the wall. The staff is gruff, but friendly, true Pittsburghers.\n\nThe bad: As I mentioned, it was founded in 1870, and it doesn't appear to have been updated since, it felt run down. The atmosphere is lacking, they serve you with paper plates and plastic utensils. Anything not fried was mediocre. The crab cakes and deviled crab were oversalted. They don't serve Heinz Ketchup which seems wrong given both their historical heritage and that they are located about 100 feet away from the Heinz Global HQ in PPG.\n\nWould I go back to the Original Oyster? Sure! Great portions, low prices, tasty food. I want to try the \""Monster Fish Sandwich\"" which is supposedly Moby Dick sized (eat it before it eats you!) But if you're looking for a high end experience with classy atmosphere, this isn't the place. It's a good bar with good bar food, go in with the right expectations and you'll be well satisfied. | 12
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I love crab cakes. Whenever they are on the menu I have to order it. I got the crab cake sandwich to feed my need for carbs on carbs. The crab cake tasted fine but in the end it was more filler then it was crab. When I eat a crab cake I want it to mostly be the main event filled with large chunks of crab. Sadly this one didn't do that for me. | 01
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This restaurant is horrible. The waitress was rude and tried to rush us. The only oyster on the menu is a terrible patty of some kind. How can you call yourself an Oyster House and not serve either fried oysters or raw??? The food overall was ok. I would never go or eat there again! | 01
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TOURIST TRAP. I found this restaurant online and my hotel room magazine. It had a pretty good number of reviews and apparently the first bar and restaurant in Pittsburgh so I added it to my Pittsburgh dinner options list. It turns out very few people in Pittsburgh or at least in our office actually knew this restaurant. It's an old, tiny restaurant located in the beautiful Market Square. It's so old school they only take cash! The place is called \""Original Oyster House\"" but ironically they don't serve raw oysters, let alone decent oysters! They only have these mediocre breaded oysters that you can have in your sandwich or by themselves. Everything else is average. There is nothing special about this place except for the fact that it was the \""first restaurant\"" in Da Burgh as supported by the front door sign \""historical landmark.\"" If you're looking for good oysters, raw or not, or simply a good restaurant for lunch or dinner, this is definitely NOT the place. | 01
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The worst most over breaded oysters ever...It's a dive to boot. | 01
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We were excited to try the Original Oyster House given its history and nice outdoor seating in market square. We were prepared for foam plates and cash only, which works for a nice lunch outside. Sadly we were disappointed with our meal. Our group of 3 tried the breaded oysters, famous fried fish, beer-battered fish nuggets, and crab cakes with fries and onion rings. Although the portions were generous for being fried, much of the food was soggy due to the excess of grease. We were in an area with a server, but the service was terrible. Our server continually ignored us and frequently forgot items she was supposed to bring to the point that we went inside to get the items ourselves. The food is a good deal if you are willing to overlook the service and like really greasy fried seafood. | 01
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I love the food here and on a nice day, there is nothing better than eating it outdoors. The combos are great. On my last visit I had the oversized fish sandwich. It was good, but the bun was dry and stale. I wish I'd ordered the oyster sandwich, but next time. They have great slaw and fries and the staff were very friendly and accomodating. Love it! | 12
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Only has 1 person working and serving the restaurant. Took 15 minutes to be asked if I wanted a drink, another 15 minutes to get a menu after asking for one. Annoying wait, they need to hire more people | 01
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Well I went here with my friends and my 3 year old daughter for a dinner. I ordered the chicken tender platter with a side of fries and we had some calamari. With regards to food,it's so so,I've been with few different places in Pittsburgh that really serves good enough calamari. I've from the Philippines so i know what is good and what's great in terms of calamari. Our server was ok,she checked on us maybe twice,the only thing I can say is that she didn't tell us they only take cash and they don't take cards. I've never seen it somewhere stating they only take cash. I'm a card person. I probably have a buck or two in my wallet coz I use my cards for everything. I have ten credit cards and 2 debit cards in my wallet,good thing I remember my debit card pin,made a withdrawal,paid the atm fee and gave them cash. Imagine a place that's been around since forever and they don't take cards. Are u kidding me? Even mom and pop store accept cards.goodness. I am disappointed. We own a business so I can understand the merchant fees for card transactions but hey,it's part of operating a business. The food was ok but it's not memorable. | 01
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I stopped in for lunch and it was busy-- about 15-20min wait from the time I walked in till I got my order, but let me tell you, it was worth the wait. I had the oyster sandwich, clam chowder, and calamari. The oysters were very tender and I only wished the sandwich had a few more on it, cuz it wasn't very filling. Good thing I had the soup & calamari.. The clam chowder was sinfully delicious, with a heavy cream base and tons of flavor. The calamari was okay, nothing to brag about, but the sandwich and chowder couldn't have been better. \nThe oyster House is split up into two different restaurants next-door to each other.. To the right side is a sitdown restaurant with a bar and the left side is a casual quick stop shop with a counter to order at (which is where I chose to go). The interior is a bit dark & outdated and it doesn't have much of a welcoming atmosphere, but the outdoor tables in Market Square are a great option, weather permitting. | 12
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Oyster shooters in a plastic cup. Looked a little dirty. Shooters just tasted like ketchup. | 01
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This was some of the worst pizza I've ever had. We stopped in for a late night snack on the way back to the hotel. I got a personal pizza, and my friend got an Italian hoagie. \n\nOne slice of this pizza, and I immediately felt sick. This doesn't generally happen to me. I finished the slice and that was it. I couldn't eat anymore. She thought her hoagie was okay, but the pizza...oh, the horror of the pizza. \n\nAvoid. | 01
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Average pizza. But with ten guys working - and not much business at the moment - it still took twenty minutes to get a slice of pepperoni. I'll walk across the street next time. | 01
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This place is awful. The pizza is not good, but what is worse is the people who run the place. They screwed up my order and refused to fix it. I told them I was going to throw it away and order from somewhere else. And I did. Its really too bad, they are super close to my apartment. If they would've just been nice and switched it, I'd probably order from them again just based on that alone. | 01
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Unfortunately this dump is right down the street from my hotel and not really having eaten much all day, I was hungry.\n\nThe service was terrible....no one knew what they were doing so it took 10 minutes to get a freaking slice of pizza and then when said pizza came it was NASTY.\n\nMy husband once got a pizza in Milwaukee where they put Kraft singles on it as cheese and Pizza Parma is just behind that for worst pizza ever. | 01
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I am really disturbed, tonight I ordered crab ravioli and I have kind of a special cheese culture allergy. Creams totally fine in small doses milk is too) so I ordered to the ravioli and said please no cheese it'll make me very sick.\""\n \""If there's no way to order this without just call me and I'll change my order.\"" \n\nThe pasta came smelling an awful lot like mozzarella) so I called and asked if the guy could check if the order had accidentally had cheese put in it. I mean I get things happen! \""\n\nThe gentleman told me he didn't know what was in the food and I should look it up online.\"" Then he proceeded to say if I was worried I should have someone taste it and snorted when I said I was dining alone. I'm upset and offended. I run my own business... and promote local business's constantly. I will be very sure to let everyone know this Pizza Parma.. believes the customer is not only not right, but their health doesn't matter. What a bummer. I used to be a big fan. | 01
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Hubby and I dropped in after a hellish morning at the Social Security office. Hubby loves pizza so we made a stop.\n\nPizza wan't bad, it was actually pretty decent. But the place was disgusting and the cashier was incredibly rude. | 01
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Good for a fast lunch. Had the gyro and added feta. Gyro was fine. Bottle of coke had icy slush in it. | 01
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Friendly service, good food and cozy atmosphere. Open late so best place to stop by and get some delicious snacks. 20\"" hoagie is the bomb:) | 12
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Update - went back another time and the pizza was mediocre at best. So disappointing, we loved it the first time! My guess is that if you get pizza right out of the oven you're good to go - otherwise, you're SOL. | 01
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Strolling through Pridefest the other day we became very hungry. It was hot and crowded and we wanted to strand away from the main event for a little and get a good slice of pizza for a good price.\n\nThe atmopshere is very \""dive-y pizza joint-y.\"" Nothing wrong with that because I come from the beliefs that the divey-er the better! (Nobody makes chicken fingers and fries like a greasy bar!) There are some tables for sit-in, but nothing is top of the line. It was comfortable to get away from the crowds and escape the heat for a little with only one other table dining inside as well. \n\nI got the lunch deal which was a personal pan pizza (one topping of your choice) and a bottle of pop for about $7-$8. Not bad! The pizza tasted great, was at a good temperature and had that good amount of grease that I was anticipating from a downtown pizza shop. \n\nService was great as well! The man working the counter acknowledged us from the moment we walked through the door and was nothing but kind. He answered all of our questions and was very polite. | 12
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Looking for a quick bite to eat and a local told me this was \""the best pizza in the city.\"" I got a plain slice and a pepperoni slice. Possibly the worst pizza I have ever eaten. This wouldn't even qualify as pizza in North Jersey. I ate half of the plain slice because I was starving....then threw both in the garbage. \n\nIf this is really the best pizza in Pittsburgh... wow. | 01
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Zero stars. Came in 10 mins before close. Female manager on duty asked for $100 in exchange for a pizza. When we refused she said she could not serve us because her employees had been working since 9am..,it is currently 2:00 am... Sounds pretty illegal to me | 01
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Pizza is delicious chicken ranchero is one of the best pizzas i have ever had and they have a deal where u get xl specialty pizza with free sub or wings deff a must try | 12
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I got delivery and it arrived in a reasonable amount of time, but it was over done for my liking and colder than I expected. It still tasted good so I popped it in the oven and that helped enough to be able to enjoy it. They forgot my drink when they made the delivery but the driver went back and got my drink and returned in under 10 minutes. That alone is why I'm giving it 4 stars because being a delivery driver myself in the past, I understand how easy it can be to forget something small and when you're really busy so it's hard to be quick with bringing the missing items while keeping up with other orders. I will definitely order again just because of the service from their driver. | 12
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I feel like Pizza Parma is a prime example of \""don't judge a book by its cover.\"" When you walk by Pizza Parma while downtown, it's pretty easy to write it off, especially when there's so many fine dining options in the area now. It doesn't help that the place tends to be pretty empty, at least from what I've observed - a lack of visible patrons definitely can keep people away. But today I decided to give them a shot, because I really didn't want to stop in anywhere for a big meal - I just wanted a cheap piece of pizza.\n\nThough the place does have a \""dive-y\"" feel to it, it did look very clean and had a welcoming atmosphere once I ventured on in. The tables and chairs - which were mostly the elevated and interconnected kind - admittedly looked a little worn down, but they weren't gross or anything like that. Since I knew I'd likely be eating in a few hours I opted to just eat a plain piece of cheese pizza to hold me over. One piece of cheese pizza and one bottle of Dr. Pepper to go with it cost me $4.25 - not bad, in my opinion. And while not fancy by any means the pizza was pretty tasty; it had the right blend of cheese and pizza and the sauce was very flavorful. It was exactly what you'd want when enjoying a plain ol' piece of pizza.\n\nI'll definitely keep this place's super quick service, relatively cheap prices and impressive portion sizes in mind from now on - it's good to know that there are places you can get into while downtown like this, and from what I'm hearing/reading it's worth exploring the menu and eating something other than pizza here. I admit, however, that I may get some food to go next time if I can, as the old elevated and connected chairs and tables in here sounded like they wanted to break apart at any moment...maybe it's time to update them. After all, \""Dive-y\"" doesn't necessarily have to mean \""falling apart,\"" right? | 12
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If you can find the place... Avoid it.\n\nIt's a tiny hole in the wall of a bar; which is acceptable, considering I live in Chicago and tight bars are our specialty. I went with friends to see our friend Lola perform in her drag show of the evening. It was fun enough as money and props flew around the bar's open floor 'stage' area.\n\nHad it not been for the somewhat under attentive bartenders and the overwhelming amount of cigarette smoke I would have had myself a fantastic time.\n\nNot being a smoker and living in a city where smoking is prohibited in bar and within 15 feet of a public building; I must say... It made me appreciate the Chicago law even more so. If I were management; I'd figure out how to give your smokers appropriate areas to enjoy their death sticks, away from those of us who'd rather not die as a result of their desire to do so.\n\nIf you're looking for a good night out, somewhere you can let loose and enjoy yourself... You may want to venture somewhere else. | 01
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A great neighborhood bar in the strip with authentic tasting Irish pub food. I'm a fan of going early (though it's so empty and lonely looking early in the day) for a brunch of bangers, rashers, and mash. Inventive cocktails, and events (on their calendar) are some high points. The bathrooms stick out in your mind though, because they're down some narrow stairs and seemingly so far away they might as well be in a different building. And they may be. | 12
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All the way at the far end of the Strip we finally found the best bar in the neighborhood (admittedly out of only a handful that exist).\n\nThis place was charmingly well worn around the edges, but it's mostly a standard American-Irish pub, with all the familiar bric-a-brac and beer taps. I have to object strenuously to a few of the drinks on the menu. First, there is a \""Dark Bomb\""--Guinness and Jagermeister. Then there is an \""Irish Pancake\""--Guinness and butterscotch schnapps. And finally there is the \""Irish Hoe\""--half Guinness, half Hoegaarden. These are crimes against nature. I can't vouch for the last one, but the first two were terrible (of course I had to try them). Jagermeister has no business within ten feet of Guinness, and the Pancake would have been okay if they halved the amount of butterscotch. \n\nThis month's featured beer is Red Stripe--get five bottles for $15. The pints have some odd prices: $5.61 for Guinness and Newcastle and $4.68 for Sam Adams.\n\nThey had some live music (a guy with a wee guitar singing eclectic covers) which was decent and ended at 1am. We were the last patrons before closing at 2, and despite them sweeping and putting up chairs, nobody ever chased us out or even looked at us askance. | 12
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Horrible staff! Terrible attitude and we could tell didn't want to be there. Screwed up our bill and was visible aggravated and angry when we questioned charges. This awful service makes us never want to return. | 01
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Have you guys been here in the daylight? This place is filthy! \nI understand this place is old, but wash the curtains (they look like they've been in a flood) and those glass lamps hanging from the ceiling. The woodwork and floor are sticky. \nWe had a Guinness (in the wrong glass I must add) and didn't have the stomach to eat anything. \nAll this place needs is a good wash. Let me know when, we'll go back. | 01
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Excellent atmosphere and friendly service. Food was great. | 12
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For the first time in my life, I sent my meal back to the kitchen. The Corn Beef in the Corn Beef and Cabbage tasted really bad and felt like I was chewing gum. Avoid that plate at all costs | 01
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This is the most authentic Irish Pub you will find. The food is good and plentiful and the beer selection is impressive. I have been several times to the Ceili dances on Tuesday night, they are a lot of fun, and the regulars are great about reaching out to teach newcomers. There's lots of live music, and a truly Irish ambiance. | 12
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This place is a blast on St Patricks Day, and to see a band play. It gets packed. Mullaneys has been around for a long time -- possibly the oldest Irish pub I'm aware of. It's never changed. I love coming here--for beer and whiskey.\n\nToday I came here for lunch. I'd never had the food before. It was just okay. I ordered the crab caprese salad and you dont get very much for what it cost, and the server was charming and Irish, but the service was incredibly slow. It took an hour and a half for lunch.\n\nI think I'll only come here for drinking and fun, as a dining destination youve got so many other options in the Strip District!\n\n...also, while I dont want the bar to change, it is looking incredibly worn. Its in dire need of new paint and new flooring, lest it become a dive bar.\n\nTWO STARS BECAUSE THIS PLACE IS DIRTY. Its very dirty. So dirty. Maybe they dont notice it at night during the bulk of their business. Inch of dusk on the window sill. So gross. Please, please clean the bar. | 01
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There's a reason why this place has no reviews. It's never open...not even at 6:30 pm on a Thursday. Even though the sign said \""Open\"" and the door was open. I guess I was supposed to know that it was closed. But all I got was two people screaming in my ear that it was closed like I barely understood or something. So much for customer service. Needless to say, I probably won't be back. | 01
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This is a very odd restaurant. I was here once and probably won't be back. The people who work here were doing a lot of screaming at each other, we were the only 2 people in the restaurant but our food took about 45 minutes to come, and the quality of the food wasn't that great. You can definitely get better Vietnamese elsewhere in the city.\n\nWith all the wonderful dining options in the Strip, I'm confused as to how this place survives. | 01
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Uggh. I wanted pho really bad, but theirs tastes like warm ramen broth with 4 little pieces of meat in it. Got the fried spring rolls, too, and they charged $5-6 for four little rolls that were obviously prepackaged frozen spring rolls.\n\nI gotta stop trying out restaurants without checking Yelp first, because everyone else is dead on. Avoid this place unless you're in the Strip and absolutely have to have some Vietnamese (and don't care too much about quality). | 01
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So here's my story, I went into this branch of Burlington Coat factory on a Saturday morning when I was in town for a conference. It was 10:15 and I had to be at a panel at 10:30 (so I was in a hurry). I needed to get a pair of jeans because the ones I had packed were damaged. I found what I was looking for and as I left the dressing room (wearing the item-which I have done at other stores--with no problem), I told the woman that I would pay at the register (keep in mind that I am the only person in the store). \n\nSHE WAS AGAST! She couldn't believe that I said that. She said that I absolutely had to pay for the jeans before I could wear them. Keep in mind that I've been on travel and had to wear clothes out of the store before and have paid for them and HAVE HAD NO PROBLEMS.\n\nI FEEL LIKE SHE TREATED ME LIKE A CRIMINAL. I was deeply \ninsulted. \n\nI remember now why I don't go to Burlington Coat Factory. | 01
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I love this store. It is always busy and it is kinda ghetto but on a positive note the layout of the store is pretty ok because I still find amazing deals.:) | 12
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I. Love. Burlington! \n\nI love the deals and their stylish clothes on the low (!) & how you can go in looking for anything from a hair accessory to a new set of bakeware and they'll have it!\n\nYesterday I bought a lunch tote that was $7.. i searched reviews for it on Amazon and it was listed at $25.. on Amazon which already knocks off prices.. Seriously a steal!\n\nThey even have Pirate shirts. I went in to look for one before a game & they're cheaper than I can find from the street vendors. (no sense in paying $20 for a shirt i most likely wont wear outside PNC park)\n\nYes, it does have some off the rocker customers, but you'll have that downtown at an off-price store.. | 12
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I used to really like this place, but the service can't be overlooked anymore. I ate here recently on a monday afternoon (granted it's not the A team on Monday's), but it was so obvious the staff just wanted to get us out of there so they could go back to reading star magazine. The food was good, not great but good enough. The service as mentioned was poor. The server was apathetic at best. He didn't give us time to finish our soup before he had our entree's in front of us and a check on the table. I think this was my last visit. | 01
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This place does decent Thai food, but is nothing special. There was nothing memorable or notable about my meal. The service was decent. This is one of few places in downtown Pittsburgh where a vegan can go and be reasonably accommodated. | 01
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This was the single worst Thai meal I have ever had in my life.\n\nI went here for dinner with some friends after going to the PSO, since they were open relatively late at night. This proved to have been a massive error in judgement on all our parts.\n\nThe first thing I ordered was a bowl of lemongrass soup. The listing of ingredients made it seem like it should be tom yum soup, which is one of my favorite soups. What I received was a bowl of dishwater-colored broth containing tomatoes, so that it tasted like watered-down minestrone, with some chicken submerged in shame at the bottom of the bowl. A single lonely wilted leaf of cilantro wallowed on top. No lemongrass was in evidence, but there were plenty of mushrooms. I stopped eating this when I unearthed an unsightly artifact which turned out to be the bottom of a mushroom stem, with dirt still clinging to it.\n\nMy companions both got chicken and stir-fried vegetables in what turned out to be Singapore curry sauce. This was passable, but not exciting -- again, although it claimed to be lemongrassy, there was no lemongrass flavor to be had, and the chicken was a bit rubbery and overdone.\n\nI got one of the fish entrees. On the menu, the description made out like it was covered in a spicy sauce. It turned out to be more like a not-at-all-spicy soup with bits of orange roughy floating in it. Again, the broth was lacking in overall flavor, as if they were trying to save on costs by not adding enough spices. The fish itself was at least not overcooked or dirty, but it was a poor aesthetic decision to bread and fry the piece of fish, then put the breaded coating into soup. Gross.\n\nTo top it off, the service wasn't that great, and we were actually charged for the dirt-filled soup. We will not be back. | 01
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The food is the reason to go. Lunch specials are a great deal- about 9-10 bucks for lemongrass soup (spicy broth with cilantro, mushrooms and tomatoes), a spring roll and entree. I would recommend either the red or green curry as both are spicy, flavorful and contain meat and tons of fresh veggies. The pad thai is decent and for those that do not like thai food, there is a chinese menu on the back that my friends contend has been general tso's than the authentic chinese places close by. | 12
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terrible service is right. the minute my coworker and i walked in, the host (i think the teenage son of the owner?) was just rude. he was going to give us the table closest to the register where people are always walking in and out. my coworker asked to be seated at one of the other 8 tables that were open. he mumbled something, but then let us grab another table. and when he served the dishes he pretty much was throwing them onto the table.\n\nthe wonton soup was horrible. the wonton itself was pretty much all dough (not even cooked all the way thru) and i don't even want to speculate what the tiny meat in it was made of. i've also tried the house soup which is just water with tomotoes in it. for my entree i had the green curry w/chicken, which actually wasn't as bad as the service but that's not saying much at all.\n\nsad that this is one of the few places for asian food in the pitts... | 01
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Had dinner at Lemon Grass earlier this week. When I walked in the place was empty. Got to pick where I wanted to sit. First thing I noticed is the place was an absolute sauna. I asked my server about why it was so hot in the restaurant? She shrugged and did not seem interested.\n\nI ordered the Lemon Grass soup with shrimp and the Papaya salad. I used the terms \""Tom Yum\"" and \""Som Tum\"" when I ordered. These terms are not used in their menu - I was under the impression they were fairly standard terms for these Thai menu items. In any case - she had no clue to what I was referring to - so I used their terms.\n\nSoup came out immediately - soup was not very spicy or lemon grassy - which is ironic given the name of this place. There was a lot more tomato chunks in their version of this soup than I've experienced before. I would not order this again.\n\nThen the Papaya salad came out - just ok - not spicy and bright like a good Papaya salad should be.\n\nWater glass was refilled promptly the one time it was starting to look empty.\n\nWon't come back here again unless they do something about the lack of AC and better food! | 01
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Pass. I tried Lemon Grass for takeout and was as disappointed as many of my fellow Yelpers here. The Pad Thai was bland and generic, and tasted almost gummy. The coconut lemon grass soup had slightly more flavor, but it left a really greasy feeling in my mouth. \n\nTo top it all off, while I was waiting for my food, I had to endure being hit on by the host. To be fair, it's not like they were all that busy, so I guess it gave him something to do. And I wouldn't have minded if the food had been amazing. But sadly, it wasn't. And it wasn't cheap, either. | 01
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