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This was my second time eating at Roland's seafood Grill the first time I had a great experience the food was excellent the service was great even though they were busy we got really good service and everything was really fresh and good this time the food was needless to say very poorly prepared the service what service we got seemed more interested and everybody but the six people setting at our table. It took a couple of tries to get refills on drinks I asked for a cup of water I didn't even get the cup of water the pasta was more like wedding soup my medium stake was almost completely pink all the way through very undercooked my nieces pasta had more onions in it then it had sauce I will never visit this place again!!! It wasn't that busy tonight but we stood there for almost 15 minutes waiting for them to get us a table. I spoke with the manager and explained my concerns to him I just can't see me spending that kind of money for the experience that I had tonight again. | 01
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I really wanted to like this place. The beer choices and the casual menu was right up my alley. Unfortunately the food was not. The \""famous\"" lobster roll had so much butter on it I think I am going to have a heart attack in my sleep tonight. Can't recommend the place. | 01
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Meh. \n\nClam chowder was big and OK. Veggie sandwich had great, greasy, grilled Mancini bread but came with soggy fries and was mediocre overall. \n\nOur waitress told us she was new at least 20 times so she wasn't much help in recommending any dishes. \n\nI probably won't go back again. For $25 a person, I can do better elsewhere \n. | 01
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Rough experience today - had one drink and left. Waited 15-20 minutes for service and it is not busy. When I said something - everyone wanted to blame someone else - waitress couldn't describe beer and didnt iffer to find out or sample it - brought 12 year old son a pop in a little kids cup. Waitress did apologize for cup but it was too late - chose to leave. | 01
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I travel quite a bit and always enjoy great food. I was in town on a business trip and someone recommended Roland's Seafood Grill. I was seated promptly and given a drink and food menu. I noticed the beer sampler and thought I would give it a try. I asked the server if I could choose the beers and she said yes. She went on to explain nearly most of the draft beers I selected were not available as they were having trouble with their taps. \n\nI ordered a flight of beers that arrived after 10 minutes and began tasting them. They were cold but did not taste fresh. Next I ordered the famous \""Lobster Roll\"" which comes with fries and slaw. It took nearly 20 minutes for my food to arrive but looked good at first glance. The fries were plentiful and hot but greasy. The lobster roll was served in a large piece of bread that resembled two uncut pieces of Texas toast. It was buttered and grilled to give it a nice appearance. The lobster inside was a small amount, cold and tough. The slaw was reasonably good and cold. \n\nThe server came back and I ordered a pint of draft beer. After nearly another 20 minutes she returned, apologized and explained they were having more problems with their tap system and offered me a bottle of Guinness instead of the draft I ordered. At this point I politely explained I did not want the bottled version and asked for the check. \n\nI would be hard pressed to ever return. With other great restaurant choices in the area I don't understand why anyone would choose to eat at Roland's Seafood Grill. | 01
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Stopped in on the Fourth of July for evening cocktail and small meal. From horrible service to terrible seafood...would never return. We waited a very long time for cocktails and order to be taken, when there was little crowd around in the restaurant. Then, our oyster order came out on a plate of water, not ice. They were small and shriveled up and warm. Next, the mussels in white wine sauce....hahahah. Um, no...it was more like garbage sewer sauce. Mussels were freezing COLD. Had to search for a server to get the check, took a long time again. Normally, I would complain right then and there for such terrible food and service but it was one of those days that was going so nicely that complaining about food would just ruin mine and my husband's infrequent night out without kids. I did feel strongly enough to write this review. How can a seafood place serve terrible seafood? I have never given a 0 star review and have worked in the food service industry. This place is terrible. Spend your money somewhere else. | 01
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We (3 in our party) stopped in to Roland's while in the lively and interesting Strip District. We placed our drink and food selections with the waitress. She brought our soups, which luckily had spoons in the huge bowls. All were absolutely delicious. The lobster bisque actually had lots of pieces of lobster and the onion soup rich, beefy taste with lots of onions. The clam chowder had tons of clams and the portion was large enough for a meal!!! Our shrimp appetizers ...fried shrimp and shrimp cooked in a beer broth were excellent. Unfortunately our server had no clue how to actually serve people in a restaurant...we had to ask 3 times for napkins and when they were finally brought to the table, she acted as if she was doing us a Big Favor. Then after our food was brought to the table and we asked multiple times for eating utensils. The first time we asked her we were polite, then asked another server, then when we asked at the hostess stand we were told \""oh we told your waitress to bring them\"". When she finally brought them to our table she said \""if you had asked nicely I would have brought them sooner\"". Can you believe that!!! The floor manager came over and while he apologized, also made excuses for her confrontational behavior. \n5 stars for food and food prep, 0 stars for rude service or lack of service. | 01
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Like a glutton for punishment, I hit up Roland's again last night while in town for business. I tired Kaya, but the wait was 30 + minutes.\n\nHere's the big clue I keep ignoring....the restaurant is EMPTY when everywhere else is crowded. Another issue is there's poor A/C in the dining room, which kind of sucks when it's 85 degrees and humid outside. \n\nI had a grilled vegetable sandwich and clam chowder. Same as before, it was just OK. Service was better this time though. \n\nAll in all, I preferred my to go taco salad from doba the night before to this meal. \n\nSave your money and try somewhere else. \n\nPS. Beer selection is impressive if you want to drink beers from all around the world. | 01
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I have been to Rolands a few times and have not experienced any of the problems others are saying they have, however, I'm only giving 2 stars because you're in the strip-you can do better than Rolands! I was most recently at Rolands during the steeler season last year. I ordered the crab chowder which I have had every time I have been there and each time it has been excellent. On this most recent visit I ordered the raspberry maple scallop appetizer as my meal. It was a large portion;I could not finish it and my fellow diners were too stuffed to help me. One member of my group ordered the seafood pizza and crushed it-said it was so tasty. My other fellow diner order the stuffed banana pepper app and also said it was good. They have a wide draft selection and if you get there early enough you can grab a seat near the tvs. The bar is usually too crowded to grab a seat at but our service at our table was attentive and quick. On a previous visit, I split a margarita pizza and it was good too so there is a variety of entrees/apps etc to choose from to please any palate. | 01
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Poor excuse for seafood! The place is overrated. Good place to have drinks on a Saturday or Sunday afternoon-but that's about it. The employees are anything but friendly. Unless you sit at the bar, the service is poor. Isn't even that great at the bar. If you want good seafood, go a couple blocks up the street to Luke Wholeys. So much better quality! This place is definitely not for those with sophisticated palates! | 01
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The wait staff looked like they were bussed in from a homeless shelter. The strange hostesses seated my party of 4, & it took 25 minutes to get our first beers. Ordered an app & left 25 minutes later, the lobster nachos never came, which sucked because I was quote excited about those. The place is gross! There was food & trash all over the floor & I watched several women exit the restroom with very disgusted looks on there face because the restroom was so nasty. This was confirmed by my wife. Skip this place & go anywhere else in the Strip District | 01
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I'm surprised Roland's has such bad reviews. I've never had anything bad here. Their lobster rolls are very good and you get a large portion of lobster in it. The clam chowder is good, their seafood pizza is awesome. I honestly have never had a complaint about their food. The only reason I'm giving them 4 stars is the service is usually pretty slow. Even when we go when not a lot of customers are there, the service still seems to be slow. I would definitely go back. | 12
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Super disappointed in this place. Came here for a paint nite they were hosting and arrived over an hour beforehand to eat. All I ordered was soup and salad in order to be quick and my friends who ordered a lobster roll and shrimp got their food within 20 minutes. 40 minutes later, and ten minutes prior to painting I still had not received mine. On top of that, there was only one bartender working the whole top floor. When we told him I'd have to cancel my order to begin the event he began cursing about the staff at the restaurant- it was incredibly awkward. When the food arrived it was mediocre at best. Will not be coming back to this place unless I'm dragged. | 01
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Went there Saturday November29, 2014. Entered establishment at 5:30 pm. PROS.....Very good clam chowder...biggest bowl of it I've ever been served. Sandwiches... 2 lobster rolls and 1 fish sandwich.....Both very good, although the fish was slightly overcooked. Again...huge portions. CONS...After being at table since 5:30, nothing but our empty pop glasses were in front if us. After being told said clam chowder was being freshly cooked, 15 minutes later it was served. As good as it was, it certainly wasn't hot enough to claim it just came out if the pot. Our sandwiches finally came out after other tables around who had ordered well after us received our orders. They may also want to schedule a couple more servers on a Saturday night. The best though was the incompetent hostess. The hostess with the leastest. Talk about someone who didn't have a clue. From screwing up where we were supposed to sit, to watching her continue to do the same thing with others, at least it gave us something to talk about while we waited. What a twit. | 01
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I think one star is being HIGHLY generous for this restaurant. My family and I visited Roland's on a Sunday afternoon for some lunch. It was by far the worst experience at a restaurant I have had. My husband and I both ordered the Lobster Rolls and I order my daughter pasta from the kids menu. It took the staff SO LONG to bring our lunch and when it finally came, my husband and I both got our sandwiches, but my daughter got nothing. Of course she was not happy about that at all, and trying to calm her down, we were giving her our food so that she had something, but she really wanted her pasta. My husband went to talk to the manager, and our server came over but STILL NO PASTA. 15-20 minutes later the pasta finally came out. And of course it was scalding hot. Not only was the pasta so hot that it was inedible (especially for a kid) there was a POOL of greasy butter and oil in the bottom of the bowl. I think my kid ate more of the grease than the actual pasta. It was DISGUSTING. This was such an absolutely horribly disappointment of a restaurant. Not to mention that the lobster roll was not even that great and definitely not worth $16. (Maybe it would have been better if it didn't sit on my plate for twenty minutes while I waited for my daughter's food). \n\nDon't waste your time here, especially if you have kids. The staff (minus our waitress who was really nice and it wasn't her fault) are a bunch of bozos. | 01
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Usually I really like this place. Stopped in after not eating all day, and ordered the \""famous\"" lobster roll. It took 40 minutes to receive a medium piece of lobster claw on thick Mancino toast. THATS IT! Oh and less than stellar fries, with a cup of cole slaw. I waited with an empty pint glass several times as well...I guess you can't get it right every time. | 01
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We were shopping on a cold day in the Strip District and decided to try this place for lunch because of the sign advertising the hot lobster roll. It was pretty empty; a few early drinkers at the bar and a few couples seated at tables. I ordered a bloody mary which honestly tasted weird, so I'm not sure what was going on there. For food, we ordered clam chowder, a hot lobster roll, and a fish sandwich. The clam chowder was really tasty with good consistency and was a huge serving, much larger than we expected. The hot lobster roll was rich, buttery, and warm, and the lobster was good and fresh. The fish sandwich was gigantic... two huge fillets breaded and fried with tons of french fries. It was a little greasy but pretty tasty. Overall, I was happy with lunch and with the service and I would probably go again for the lobster roll or the clam chowder. | 12
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Ugh if I could give this place -10 stars I would. What a nightmare. To start, the first time I ate here, I almost swallowed a giant shard of plastic that was in my salad. Then to my horror, the bar tending goes \""whoops.\"" and tosses it on the floor!! \n\nFast forward a couple months, I decide to give this place a second chance. (I must have been delirious from hunger.)\nFirst off the bar tender was rude, slow as hell and terrible at making drinks. My friend and myself order our food and 20 min later out comes my friends food. After almost an hour of waiting, I still had NO pizza. When I asked the cranky pants bar tender in the NICEST possible way, where it was, he just shrugged and walked away. I asked to speak to a manager and was told he was \""busy.\"" Finally someone came to talk to me and after an hour and a half I got my shitty pizza. \nThank you to the kitchen manager for doing his job and coming to talk to the customer. But, to the bar tender working earlier New Year's Eve. You DO NOT DESERVE THIS JOB AND SHOULD BE FIRED. | 01
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Terrible tuxedo rentals! I went here 2 months before my good friend's wedding to get sized and order my tuxedo. The salesman who measured me did not know what he was doing, continued to ask someone else if he was 'doing it right' and made me extremely uncomfortable. At the moment I wanted to give him the benefit of the doubt that he would get it right. When I picked it up, it did not fit!! They go through a third party and did not have an easy way to remedy the situation. They had to ship a replacement to where I was going since it was an out of town wedding. I had to return it to another Jos. A Bank store because I did not want to go back to the RPM location to see the guy that fit me originally. When I returned I wanted to see what they could do for my extreme amount of inconvenience and they hassled me when I wanted a refund! I was going to use them for my bridal party tuxedos next year, but no way now. All the employees there just said they go through a third party so its no wonder their rentals are not easier! Ha! POOR EXCUSE FOR A GENTLEMAN'S STORE. Oh, and its very very expensive!\n\nHowever, Jack from the RPM store was very kind and helped to make a bad situation better. | 01
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My family owns a coffee plantation in PR, and visiting this place reminds me of all the scents brought about by the roasting process and all the aromas different coffee beans can exude. Without a doubt it is a great stop for both Coffee and Tea lovers.\n\nI don't get down to Market Square as often as I'd like, but when I do, there's always a stop at Nicholas Coffee Co. Great quality, and awesome products. | 12
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For a moment I will need you to ignore my name. Okay good, now that you have ignored it, let's talk about how freaking awesome this place \""Nicholas Coffee\"" is in Market Square. \n\nYeah I know what you are thinking, \""well you are just saying that because it's like your name\"" Wrong. You ignored my name as mentioned above so you know now there is no bias. \n\nMoving on. If you ever wanted really dive into coffee, please go here. For Pittsburgh it's basically the epicenter of caffeine. You walk in and can feel the roasted beans scurry up your nostrils to only have you feel delighted as you now bath in its smooth roasted goodness.\n\nThe downside here is there is really nowhere to sit and it's really just meant as a place to stop in and leave as oppose to hang around. \n\nThe upside is there is SO MUCH coffee to choose from. It will blow your freaking mind/ melt your brain. Whichever comes first.\n\nIf you really love coffee, come here. Mediocre coffee drinkers beware. | 12
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If you're a coffee drinker, this is the spot for you. I believe in freedom of choice, and i'll defend with my life your right to choose. But if you're going to drink coffee, drink coffee, not the flavored foo-foo stuff.\n\nMy first visit here was before Yelp was just a glint in it's founder's father's eye. And i listened as an old man (The founder?) was telling me about the old days, and how many men died when coffee roasters would catch fire and explode. Not sure how true those stories were, but hey, he was an old man, and I was fresh out of college. Like most college students my common sense eventually came back, but that's another story.\n\nWell he took me back and showed me the raw beans, and how they roasted them. It was very interesting. Then he made me a cup of coffee with bean just out of the roaster, slightly cooled, he ground them in front of me, then put them in a french press and let it steep for 4 minutes. Damn, that was the best cup of Joe I ever had. So the very next day I bought a french press, went back to Nicholas Coffee, and bought a pound of espresso roast and I've been hooked every since.\n\nThere are many places to get coffee in this city, but this place is the tops on my list! | 12
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One of the best places to buy coffee in the city. The Raspberry Truffle Latte is my personal favorite, but be sure to try their other speciality drinks that they post. Great location (Market Square), great environment and atmosphere, and friendly and helpful staff. Get a cuppa! | 12
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When I worked downtown years ago, Nicholas Coffee was the \""nuts\"" so to speak. \n\nNow that I'm back working in town again, I was ecstatic that I can get a fresh cup of fabulous flavored coffee every morning as I walk to work through Market Square.\n\nIf you are a high maintenance coffee person, this is the place for you! The flavored coffee is the BEST, one can immediately taste the difference from the brews here and the nauseating Hazelnut that is sold at every other place that sells coffee. That flavor should be banished from the Earth, but that's another story.\n\nTry the Graham Cracker, Chocolate Orange, Almond Joy or Coconut, delicious! Nicholas also carries freshly baked biscotti in a variety of flavors as well as other eclectic baked goods. \n\nA must stop for visiting guests and coffee/tea lovers! | 12
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Just bought a latte and child's hot chocolate, and both were good and the smell of the place is awesome... I coffee beans! | 12
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Great coffee and Tea selection. Good prices for latte's, cappuccino, ect... | 12
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I knew it was going to be a fail as I watched the 'Barista' slopping together a latte for the customer in front of me. I ordered a coffee of the day instead--meh, I've had better. My wife got a soy latte: he dumped the milk in, without technique, and over-heated the milk. It was a watery, soppy mess. \n\nWe want Nicholas to be great--or now, better. Train the staff! | 01
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This place is located in the Market District of downtown Pittsburgh. First of all, when you walk in the smell of gourmet coffee is delicious! They sell gourmet coffees and teas as well as extras like honey that is specifically for tea, rare candies and I believe cigars.\n\nThis also serves as a small coffee house and roasting facility. Just to give you an idea of what the patrons think, it's located right across the plaza from the local Starbucks and the line was longer here than Starbucks! Surprising.\n\nThe inside of the shop is clean and well organized. You definitely don't mind waiting in line in a room that smells this good! The staff seemed relatively well informed and courteous. I can't speak to how well trained they are because I didn't have them prepare me a drink. I had gone to Starbucks. | 12
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Wide variety on coffee & teas - even cigars. Relaxed atmosphere & friendly people. Lots of flavored coffees, though I'm not a huge fan flavored coffees. | 12
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This hidden gem, tucked away in the corner of Market Square in downtown Pittsburgh, offers more than just coffee. Sure, it's easy to be lazy and unadventurous and go to Dunkin Donuts or Starbucks, but why not take a chance and support a Pittsburgh staple since the 1800s? They must be doing something right to stay around that long. They also roast their beans in-house...in Market Square. Amazing.\n\nNicholas Coffee Co. has a unique ambiance. I'd say it's vintage bookstore chic, but your opinion and description may differ. With a HUGE selection of coffee, fresh baked goods from local vendors, friendly staff, and a humidor for the casual cigar aficionado, there's a little something for everyone. \n\nThe coffee by the cup is very reasonably priced, and you can buy coffee in bulk, or buy a few sample packs to find your favorite brew before buying by the pound. | 12
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I'd heard good reviews, so I stopped in last time I was downtown, but I'm not impressed by their coffee. Dark roasted, bitter, etc. If I'm looking for coffee downtown, I'd go find that 21st St. Coffee branch instead. Still, they sell a bunch of other neat snacks and stuff, and it beats a chain. | 01
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The owner, Nicholas G Nicholas needs to attend a few driving classes before he kills someone. Maybe too much hp for him. If you see an 08 white porsche with FL plate 917 MNC stay clear. Guy drives like a nut. Almost ran me off the road in Boca Raton by 95. | 01
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This place is the ultimate two star. If you have a craving for a cheap gyro downtown at night in Pittsburgh, this is the place to go. Unfortunately, Mike & Tony's closes by 6pm. You won't get good service, you will get frozen french fries tossed in the deep fryer served in disappointingly small portions. You will have to scrounge around for a bottle of ketchup and hot sauce. However, the gyro meat is freshly cut off the spit, and the over-stuffed sandwich is a good deal at $4.30. \n\nOverall, there aren't that many cheap places open at night downtown, so go here if you're stranded and can't stand the thought of another Sammy's corned beef sandwich. Otherwise, hold out for one of downtown's great lunch spots. | 01
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You get what you pay for. Cheap gyro combo = cheap tasting meal. When stepping into the restaurant the first thing I noticed were glass cases storing food. It had the feel of a cafeteria or at best a deli at a gas station convenient store. Not feeling adventurous I got the gyro meal, which is a good deal. The fries were cooked to perfection, but lacked flavor. I had to dump salt on them, which is never a good thing unless you as for unsalted fries. The gyro itself was mediocre. The ingredients inside were fresh and made to order, but I did have to use a knife and fork to eat it as the pita was just a bit too small of the large mass of the contents. The slice of chocolate cake, while a descent size, was rather tasteless. The icing was pretty good, but the cake itself had almost no flavor, perhaps freezer burn. It did seem as if the cake had been frozen. I also felt like the harried girl taking orders behind the counter was overworked. She apparently had no time to take a wet cloth the the tables. I kind of felt bad for her. \n\nOverall, I'd go here if I worked a block away and only had a half hour lunch break. Quick and cheap as a fast food joint, but not delicious enough as a dinner. | 01
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I go here almost weekly. You can get a huge grilled chicken salad with bread and tzatiki for $6.25. Absolutely worth it for the money. | 12
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The food can be somewhat disappointing but will sometimes do in a pinch. The service is quick and the prices are reasonable for Downtown. They are open late hours, so sometimes that can be handy. There are better places for Greek food, but Salonika's is often close by. | 01
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I like their gyro salad. It tastes very good with the pita bread. Good portion. I don't get hungry later afternoon. | 12
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I was running out of time today at lunch and needed somewhere to grab lunch. On a positive note, i seen the Google street view car downtown :)\n\nAnyways, my gyro just wasnt that good. It seemed smaller than any other gyro in town, the fries were just frozen potatoes with no flavor and it just wasn't a very awesome experience.\n\nAlso, almost $9 for a small gyro, frozen fries & a small drink is not a \""deal\"". M&Ts is $7.50- same fries of course but a large, delicious gyro. I dunno, I've heard great things about this place but i'll stick with my regular oll Zorba's for downtown or M&Ts afterhours. | 01
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I have been here several times in the last year. The food is average...kind of fast-food-like. It sits in the warmer cases, and looks \""crusty\"". The gyros are average, not as good as the ones at the South Side gyro restaurant, by any means. The salads are from a bag of pre-chopped lettuce, and not \""fresh\"" or interesting. \n\nBut in order to enjoy the average food, you have to get past the really rude food wait staff. The bartenders seem to be OK, the clientele in the bar seem to be regulars, and it is a \""cheap drink\"" attraction to some downtown locals. \n\nThe staff that serves the food, and takes the orders are out of this world rude. There is one that wins the prize for insulting the customers, and after having endured her, I will never, ever return. Owners should know how they are being represented at the front register. The man that cooks and plates the food is oblivious, or just is used to hearing her speak to people with such a lack of respect, that he is just deaf to it. \n\nGo somewhere else. It is cheap food, and you get what you pay for. I would pay twice as much, to feel like the staff gave a crap that I was there supporting their jobs. | 01
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Just got a small, pre-made chicken salad sandwich and a cup of chicken chili from the Fifth Avenue store, and paid over $9. You can get much better quality and value elsewhere in Pittsburgh. | 01
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Looks shady, tastes great. Lunch for under $5 a person and you walk out stuffed. What a deal!\n\nService is fast and friendly. Prices are fair for pizza anywhere, let alone downtown.\n\nWhen we walked in the door, we were the only customers. Combined with the dated decor, we weren't sure that we had made the right decision. We sat down, ordered a pizza and it was served within 15 minutes. By the time we left, the place was packed with only a few open seats left so it would appear that the secret is out. | 12
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Delicious home made authentic italian classics. Low prices. Extremely generous portions. For the same price as a Jimmy John's sandwich or Moe's Burrito, you can have a expertly prepared Italian feast with all fresh ingredients.\n\nWhy not a 5? The service can be slow during the lunch rush, and the interior is a bit run down. If you aren't in a crazy rush, your money won't go farther for better food anywhere in Market Square. | 12
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I hated it! \nFirst, when I reach there the server showed me a table at the door. I asked for another location because it was cold... His answer.... Why? followed with an arrogant face!!! \nOK!!!! We finally sited in another place.... The salad came... It was ok... Nothing special... The entree... Please.... I can cook better... The lamb was sooo ordinary... \n\nSince I was in Pittsburgh for a meeting, I ask to the same old \""gentleman\"" that was serving us for a itemized ticket ( to be reimbursed by university). Whole sh....!!!! \nHis answer: this is the receipt, I can give you nothing else! You can write by yourself what you ate and show to them.... The only restaurant that gave me so rude, unprofessional answer ever!!!! \nIt is not everything... I just took my things and I was moving out when the same \""gentleman\"" say loud: THE TIP WAS NOT INCLUDE!!!! Oh my god.... Should I really tell him how much he deserved? But, I took a deep breath and some bucks from my pocket, and give to him... Saying sorry with my mouth, but shov.... it!!!! With my eyes!!!! \n\nPlease, if you go to there... Cross the street, you find a nice Indian cuisine. Five steps ahead, Cambodian. Three steps back, a nice cafe. Better, Six Penn at the corner... | 01
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This place looked hopeful for authentic Mediterranean but the food just didn't live up to any expecation. Do yourself a favor and go next door to Cafe Milano. | 01
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Light Up Night. Food has good flavor but doesn't look so hot. If I hear about the Jackie O desert one more time I'm gonna barf. | 01
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3.5 Stars\n\nChristos is a sort of charmingly run-down sort of place, particularly given that many of the other offerings in the Cultural District are pretty new joints. The food is better than average. Having just eaten at DC's supposedly cheapest and best Greek restaurant the week I was in Pittsburgh, I found the food to be more authentic, better seasoned, fresher and definitely cheaper.\n\nWe had a group of 10 on a Sunday night. The restaurant owner/manager/old Greek guy came out onto the sidewalk as we were walking by and practically begged us to come in.\n\nI had a grilled fish dish that was nicely cooked along with a glass of the house red wine. At the end of our meals we decided we had to try the famous \""Jackie O cake,\"" which was, sad to say, nothing particularly special.\n\nBest of all, we had no problems splitting the check multiple ways when it came time to leave. | 12
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Dirty, unclean, my friend and I went to lunch here. She went to go to the bathroom. Upon returning to the table had the following story to tell. \n\nTo get to the bathroom she had to go through the kitchen and down a flight a stairs.\n\n When passing through the kitchen she saw raw chicken left out in the heat congealing in it's own blood. \n\n Christos you get no second chances after a stunt like that. The food was tasty, but come on now chicken chillen on the counter is a no go in anyone's kitchen. | 01
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This can be summed up as follows: For Greek food, go to Salonika directly across the street. \nThis place is below par in just about every way. The prices are not high, but the servers seem more like salesmen in pressuring you to add dessert, etc. (At lunch?). I haven't been impressed by the food after numerous tries, and the atmosphere is dated and dingy. \nI would much rather go across the street at a place with no pretensions (counter service) and pay for honest food that I can see being prepared. | 01
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The food was clearly microwaved (ie the ring around the soup bowl and splatters along the sides). The fish was rubbery. The wait staff, although nice, was very salesy always trying to \""add on\"" something in a pushy way. \n\nI asked for my check and barely ate anything. I think the waiter got his ego bruised because he decided to display his \""Best In City\"" award right behind my head as I was still sitting at the table... a shame the award was from 2005! I guess a lot changed in 7 years?\n\nDon't bother with this place! | 01
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The food here is authentic and tasty and the place itself is a gem of kitch. Do not go here if you want a fine dining experience. The servers are odd, but that's part of the experience. The dining room may be cluttered with old photos, objects representing Greek culture and other oddities, but again that's part of the charm. The food is really, really good and I believe it is very well priced for what you get. \n\nThey also have this amazing soup that seems to have magical powers when it comes to curing a cold. Fabulous! | 12
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This is the first time in a long while (10 yrs?) and now I remember why. The food is fair at best for the main meal. The salad is good but small. The hummus is a little bland. The best parts were the \""homemade\"" wine, both white and red, kinda like adult kool-aid and the Jackie O cake was great. My issue was the price, $59. for dinner for 2. For this price, I would have expected more.I can't believe the 4 and 5 star reviews that I have read on this site. It's hard to believe that this place rates so many opposing reviews. I will never go back here again. | 01
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Excellent everything! Classic family-run Greek restaurant. Home made everything, including great family-made Greek wine. Inexpensive and authentic. Christos, the owner is hospitable and welcoming. I come from NYC, and I say this is right on par with the Greek food back home. | 12
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Christos was one of the worst experiences I've ever had while dining in Pittsburgh. They call this a Greek restaurant but they don't even have a normal gyro on the menu. My boyfriend and I decided to split the platter, which was horrible. The gyro meat wasn't off the spick, the dolmades were the worst thing ever eaten in my life and they charged us 4.00 to split it which we didn't even ask for in the first place. The only pleasant thing about this place was the cook who ended up serving us our food after our waiter went out for what seemed like a drug deal. Over all, everything was bad and I would never return and would advice everyone else to do the same. | 01
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So....I read the reviews on Yelp & Urban Spoon.\nMostly negative, but hey I was hungry and gave it a shot.\nIt's true the place is dingy & like entering a Greek grandfather's home. \nI was first asked if I wanted huumus. I declined that after reading is was mediocre at best. So I tried the $5.25 saganaki. It came out in an old brown dish with what looked like rubber floating in lemon juice and oil. * The owner failed to mention the pita bread was extra.\nIt tasted WORSE than it looked (if that was possible). Tough cheese mostly tasteless and chewy. * I have had many saganaki in various countries. This ranked as one of the VERY worst! I made the best decision to leave before food poisoning set in. Bottom line: HORRIFIC !!! | 01
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Magic happens at this restaurant. Beautiful family, beautiful service, wonderful food (and wine).\n\nWe love you Monica!!!!\nLove always, your friends in CA | 12
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So our intentions were to eat at the Indian place across the street however a lady ran across the street and started rattling off the menu as we were walking. At first I liked her moxy, but soon realized that if this is how they need to bring in customers we may be in trouble. Another mistake was sitting outside when they are trying to bring people in. Our dinner conversation was constantly interrupted by the servers yelling across the street and on the side walk at potential customers. \n\nNow on to the food:\n\nI ordered the chicken kabob. Very bland and it actually tasted baked not grilled. I didn't finish it. The rice was good and the side veggies weren't bad. The spinach pie was ok. \n\nThey will ask \""would you like hummus to snack on before your meal\"". This is not free or included. I figured this so I wasn't caught off guard. Some people I could see will be surprised at the end when they get the bill. \n\nMy wife got the lamb kabob. Bland again and very chewy. It didn't taste fresh, almost frozen at one point and microwaved. The cheese pie was pretty bad.\n\nHummus was ok. \n\n2 stars for the food\n3 stars for service\n1 star for the experience with yelling and fishing for customers. Seems like they may be in trouble financially and could be cutting corners to stay afloat. \n\nI will not go again. Alihan's next door is amazing, I recommend them over Christo's every day. | 01
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WARNING. DO NOT GO HERE.\n\nMy family was visiting my sister in Pittsburgh and we had our eyes set on a specific restaurant, not Christos. A gentleman, I presume the owner of Christos, saw my family and I as we walked down the street. He flashed us his menu, pitching to us why his restaurant was the best and why his food was the best. I could barely tell if he was selling food or used cars. I kindly told him we were not interested. My family, however, was indecisive when it came to getting a restaurant. We ending up wanting to go eat at the restaurant next door to Christos so we backtracked. Again the owner flashed us his menu, sensing our touristy indecision. I again declined and pointed to the restaurant I was heading to. He then ignored me and pan-handled to my two sisters, mother and wife. They gave in to my dismay. As they said \""sure...\"" I looked inside the restaurant of Christos at peak dinner hours. No one was inside. Absolutely no one. As my family walked in and I rolled my eyes, I thought, well let's give them a chance...my whole family seemed to feel bad for the guy and I like Greek food.\n\nAs we got in, it seemed nothing was going on. We had just came back from kayaking so we needed to wash our hands. They didn't seem to have a restroom but they took my sisters and mother through the kitchen and downstairs to find one. The silence was broken when they finally put music on and suddenly a couple of kitchen helpers came out and looked like they were warming some of the kitchen equipment up. Were we their only customers tonight? I bet we were. Before I could settle in, he casually asked if I liked pita and hummus. Obviously I said yes. He was asking me so casually when I didn't even have a menu, I assumed it was complimentary when he said he would get me some, but as I waited I found his restaurant on Yelp with my phone and the first review gave them one star and mentioned how the owner didn't tell him the pita was extra. Great. \n\nThe rest of my family later came back from the restroom (akin to going to a restroom at a grocery store where you're around stock items...except you need to go through their kitchen). They started with salad. The waiter asked if I wanted anchovies or something else on my salad. I was going to say \""sure\"" but my wife stopped me and said it could be extra. The waiter, looking like he got caught, verified he was offering all extras to me even though earlier the owner said salads came with dinner. I had to say,\""I just want the standard salad, nothing extra.\"" I couldn't let my guard down.\n\nWe ordered some food, priced about what you'd expect. The pita and hummus I ordered earlier was just barely average so I don't know why they thought it was worth $4. My sister ordered \""leg of lamb\"" so I expected to see a leg of a lamb. Instead when her plate came out, it looked like sad slices of ham. Really. We all got vegetables but they were soggy and unappetizing. I saw them earlier in the kitchen sitting in a big pot when I had used the restroom. Nothing here is fresh. My lamb was on the chewy side. My sister's \""leg of lamb\"" was left uneaten and she asked if I wanted some. I \""tried\"" to eat it but it was too chewy. They then asked for dessert. I wanted to say no out of my discontent but again my family members all said yes, even when they were telling me the food was not great. I don't have their sense of pity. The desert and salad were the best things of the night, which was kind of sad. \n\nWhen we got the receipt and my wife insisted we check it. Surprise. They overcharged us $7 from two mysterious items. Their receipt doesn't even list what you ordered. I went up the the cashier to ask them what the two items were. He tried to explain one but he really couldn't. He scratched out the $3 item. I then questioned the $4 charge. Again he tried to explain it but he really couldn't. Again he agreed with me and scratched out the $4. On top of all this we still gave them a normal tip out of pity. I could tell the waiters were just following orders. I could tell the owner had trained them what to say and how to make extra money.\n\nYou've been warned. There's a reason why this place is doing so poorly. There's a reason why the whole hour between 7:30pm and 8:30pm we were the only ones in the restaurant. There's a reason why the owner is begging customer to come in. They're cutting corners on customer service and food quality in exchange for salesman tactics, overcharging and tricking you to buy things you don't even know is extra. DO NOT GO HERE.\n\nOwners like this will say,\""But I have to or else I won't make it.\"" You know what? Restaurants like yours shouldn't make it. Not to be harsh but it was a poor experience. Change your food, your sales tactics and your fake receipt items strategy. Maybe a long time ago when they started they were real but now they are doing every dirty trick in the book to nickel and dime you. \n\nWARNING. DO NOT GO HERE. | 01
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This place is something STRAIGHT out of a David Lynch film. It felt like I was transported to some sort of alternate reality with the help of a smiling, and overbearing greek man outside a restaurant door preying on the weak and indecisive. Something in the air of this place comes off as so fundamentally strange, and almost, discomforting and nightmare-like. You are going to feel uneasy, is what I'm trying to say. \n\n- They overcharged us, probably intentionally. They don't have itemized receipts. \n- The waiter kept giving us options as if they were... free options that you're supposed to choose. We caught on when we specifically asked if they cost extra.\n- The elusive bathroom felt like we were descending down the staircase to hell. Better than nothing, I suppose.\n- The food.... oh my god. None of our food was good. In fact most of it was outright gross/uneatable. The hummus was decent, but... I can also get decent hummus at Trader Joe's. \n\nWe initially felt bad for these guys. A struggling business is always sad to see. But with all of the strange behavior, attempts to scam us, etc. that sympathy turned into a sense of understanding as to why this place isn't doing so well. \n\nIf the owners are reading this-- I'm sorry if my review came off harsh.. but really, please, rethink the way you are going about your business. I don't want you to fail, I want you to overcome this. Do it the right way, not the scummy way. I know you're trying, but try differently. | 01
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Ordered take out from Christos. I ordered a diet coke and it was in a cup. THANK GOODNESS I took the lid off first. There were HUNDREDS of large white particles in the diet coke that looked like paint chips, eggshells or paper and did not dissolve in the liquid but remained floating around. This is a health hazard and needless to say, I will not be ordering from this establishment again. As for the food, mediocre at best The baklava was average, the mixed grille kabab (chicken and lamb) was okay, dry and chewy at times but overall edible. The salad that came with the mixed grille was decent in flavor but did have some brown old lettuce in it. As for the cold combination, the tzatziki, one grape leaf, and hummus were fine but the tarmasalata had some ingredient which was clearly spoiled. The cr\u00e8me caramel (greek version of flan) was floating in water, really strange texture; my guess is it was frozen then defrosted, but a dessert should absolutely not be floating in a large pool of water. | 01
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I come here every time I'm in Pittsburgh and always have a great time so I'm kind of confused as to why others say otherwise. The ambience is really nice-- it has an intimate, yet warm, homey feel to it, which is good if you want to go for a date or with your family. It is decorated with authentic old Greek photos which always make me feel at home (although I'm from Sicily!) The food is great every time I go there and SOO filling --I feel like I'm at home and my grandmother is stuffing me with food! I don't have to even mention the Jackie O as everyone is probably aware by now of how scrumdiddlyumptious it is! Will be in Pittsburgh soon so you'll know where to find me -- Christos! | 12
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Fettucini from a can, anyone? \n\nIf you like paying $10 for tasteless pasta and sauces, this is your place!\n\nStay away and never look back. | 01
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terrible... terrible terrible terrible... funny, the food there reminded me of the end of Goodfellas where the guy ordered pasta in a restaurant and got watery noodles and ketchup... yeah, not too far off the mark here. \n\nlet me back up a bit first.... My stepson and I were on our own for dinner so made sense to go out for the evening. So I picked this place knowing it was a kid friendly joint and not chili's or fuddruckers etc. The building itself is great. I loved the feeling of going into this renovated looking warehouse. He thought it was cool as well. The best part was inside. the decor is fantastic, and really the only reason to go. Loads of vintage signs and things and smack in the middle of the one dining room - a real vintage trolly car - completely renovated... of course I asked for us to be seated inside there... that was really neat. \n\nThen the food came... I had spaghetti and Meatballs and a Caesar salad. Now, the salad was really flavorful and fresh. Normally I hate salads in places like this. the lettuce tastes old and rubbery... not in this case. it was excellent. The spaghetti on the other hand - wow, watery, slightly overcooked noodles and sauce I bet was straight out of a Hunt's Spaghetti sauce can. the meatballs were frozen and reheated - i hate that off taste frozen meat takes on. so the salad got an A and spaghetti was a bit loser. \n\nMy stepson ordered the Italian wedding soup - he loved it - I did not try it... he also got the same watery noodles with the mushroom red sauce. Those mushrooms must have come straight from a can. they were button and the one I tasted had that tinned flavor.... so essentially this restaurant depends completely on frozen, processed, canned ingredients rather than fresh and flavorful. \n\nBottom line... have kids with you? they will love it... just the adults? find something... anything else... it is going to disappoint. | 01
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great place to just look around, but they serve food too. i saw the other reviews and they didnt like it. hmmmm. i loved their food. 2 can dine for 25 bucks and itss good. | 12
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Spag Warehouse is the best value for money in the tri-state area.... damn good food!! | 12
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Service is lacking and food is mediocre. When I crave Italian this is not the first place I think of. | 01
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Visited this place for the first time for a rehersal dinner. The decor is cool and varied and the place itself is quite large. There is free parking which is nice, but parking was hard to find on a Friday night. We had a semi-large party (about 15-20 of us) and it took us well over 30 minutes to get seated. Clearly they knew we were coming, so it shouldn't have been a surprised to them.\n\nOnce we were finally seated, it took 30 minutes from ordering our drinks (both alcoholic and non-alcoholic) to actually getting them to the table. We still hadn't even looked at a menu when the drinks finally did arrive. From there the service picked up slightly and we were presented with warm bread, garlic butter (decent) and salad. I dislike iceburg lettuce so this was meh. Given that we were a large party, obviously we were given a limited menu selection. I ordered \""The Incredible 15 Layer Lasagna\"" and it certainly wasn't 15 layers, unless you count the loads of marinara on top as, say, 10 layers. My cousin ordered the same thing and ended up with a piece of chicken on his plate, don't ask me why. The lasagna was okay, but I've had better from a Stouffer's frozen meal.\n\nMoving onto dessert, I ordered the tiramisu. Might as well just call it white cake with \""espresso\"" drizzled on top. It was still slightly frozen too. No thanks.\n\nFrom start to finish it took us over 3 hours to get our entire meal. Understandably, we weren't a small table of four so it will take longer, but it shouldn't have taken that long. Since we were there for a significant amount of time, we were able to observe what other's were eating/doing while we were waiting. Nearly everyone had enough leftover portions to take home and feed themselves at least once if not twice more. Good value as a customer, bad for a business who is trying to make money.\n\nAll in all, if you're looking for some good authentic Italian, I would recommend going elsewhere. | 01
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I've been here once, so this is sort of a \""first-impression\"" review. I've always heard good things about the Spaghetti Warehouse, and I'm one to love a great dish of spaghetti and meatballs!\n\nA friend of mine had a buy-one-get-one coupon from the local newspaper, so the two of us ate for the price of one. Our bill, including tip, was $20. \n\nThe spaghetti I ordered was fabulous, but the lasagna my buddy ordered looked even better! This lasagna was huge. I love that you get bread and salad with your pasta dish.\n\nThe decor is pretty cool, and the place is large. Free parking was a plus! The only complaint I would offer here is that our waitress seemed to be very disinterested in her job. Not sure if she was having a bad day or what, but she just wasn't very friendly.\n\nNonetheless, I'll go back! Good food, good decor, generally good service! | 12
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Disappointed. That one word sums up our group of 15's experience at the Spaghetti Warehouse. This restaurant has been a Pittsburgh institution for so long; however, it left many in our group unsatisfied and hungry at the end. My mom ordered the roasted garlic shrimp and her dish was dry and the shrimp were over cooked to the point of too chewy. I ordered the chopped salad \""warehouse style\"" as my main entree and it was a big salad. Yet the veggies in the salad weren't fresh and the warm chicken was burnt and wilted the lettuce with its heat. I sent it back without eating it (at least the waitress was kind enough to take it off of our bill). My fiance got the lasagna and chicken parm off of the classic combo section of the menu and his chicken was ok but not great. The lasagna was good too. However, neither were great. My aunt and father were unimpressed with their dishes as well but I'm not sure what they got so I can't speak to their food quality.\n\nAlso, it took us an hour after we ordered to receive our food and our food was cold. Granted, I understand we have a party of 15 BUT the restaurant was not packed by any stretch of the means. In fact the room we sat in had approximately 10 open tables. I can't speak to how filled the other rooms of the restaurant were though. But there should not have been a hour wait nor should we have gotten cold food as a result of it. \n\nWe have booked this restaurant for our rehearsal dinner for our wedding but, considering how poor the food was and how incredibly slow the service was (no fault of the waitress), we are looking to change our reservations to a different restaurant. We chose the Spaghetti Warehouse because it is close to the hotel where all of our guests for our wedding are staying. Given how slow the service was, we can't afford to be there til 10:30pm at night when we have to be up at 6am the next morning for a very long day. (Another reviewer said that their rehearsal dinner group took 3+ hours to get out of there). \n\nJust my 2 cents. I wish the food quality and service were better. I'm glad we found it out now before the rehearsal dinner. | 01
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Why come to this place when you have a tasty world of Italian restaurants right at your hungry fingers in this town!\n\nThe place is essentially a tourist-trap that seeks to reel in folks who are looking for a \""fun\"" looking italian warehouse (now...how would this be fun? Apparently it is to some.)\n\nDon't get me wrong...the food is not atrocious. But it certainly is sub-par. My chicken parm was quite un-tasty and seemed as if the spaghetti had come out of a can. The service was mediocre.\n\nKeep driving to Bloomfield! | 01
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We have been coming here since it opened, but will not go back after our three last visits. It has gone downhill badly. Three visits ago we were seated in the trolley and then completely ignored for 30 minutes. There was a waitress, but apparently she was new and only had the front half. I finally went out front and demanded the manager who finally assigned a waitress for us and comp'ed our meals. The lasagna was very disappointing with hard noodles and definitely not oven baked and barely warm.\nTwo visits ago to use the gift cards we intended to use on the previous visit, service was poor and food was fair.\nThe last visit last night was the third strike and SW is OUT! Very poor service and food. The drinks were all ice and refills were not timely. The server past our table many times, but she flew by each time like we were not there. The zucchini appetizer was good. We only got one loaf of bread which was barely done and came with almost no butter. No ranch dressing...really! This is the Strip District after all with many stores for crying out loud. The food was very poor. The spaghetti and meatballs had about a tablespoon of sauce. The fetticini alfredo was almost devoid of sauce, as well. My Wild Mushroom and Chicken was not warm but tasted okay. We will NOT be going back. Olive Garden and Bravos in the North Hills will be getting our business from now on. | 01
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Didn't think this was possible, but it's worse than Olive Garden...food was horrible and extremely overpriced, service was decidedly lacking.... Neat location with fun and interesting decor but I wouldn't eat there again. | 01
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Yes-the food is good and the portions are big. Our waiter was very speedy and attentive. That being said, I cannot ever go back to this place again because of the amount of bugs I saw in such a short period of time. All gnats and thankfully nothing worse but who knows what's going on in the kitchen? Not just a stray gnat or two but dozens just swarmed our table. I killed one with my bare hand on the table and another one bit me and drew a (spec) of blood. Disgusting. A \""manager\"" (looked like a bus boy if you ask me but what do I know) did come to talk to us about it after my waiter noticed me covering my food with my napkin but it didn't accomplish much, no free meal or anything. I noticed other people moving to other parts of the restaurant to avoid these bugs too. | 01
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Why anyone would willing go here to eat is beyond me. I had read prior yelp reviews and I knew what I was getting myself into. To make a long story short, I went here because I was with several other people that wanted to go here and I really had no choice. Anyway, I ordered the wild mushroom pasta with chicken. The sauce was really disgusting. I found myself eating only the pieces of chicken breast. I brought this meal home because my husband isn't as picky as I am, but he took two bites and got mad at me for not warning him how aweful this meal was. I will not be eating with this group of people again if they choose to go here again. | 01
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The food is horrible - how can you serve pasta and marinara sauce and not even toss the pasta in the sauce? I truly received a pile of watery noodles with a ladle of sauce on top.\n\nActually, the name says it all. While this place has an italian food menu, there isn't an italian bone in its body. You feel as if you are being served italian food from an irish line cook.\n\nThe restaurant decor was really nice when they last decorated it in 1981, which was also the last time that they updated the menu. | 01
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We went here recently right before a 2-day, 150-mile bike ride to carbo-load. The food was okay - probably what we should have expected for the low prices - but the service was horrible. It was not busy, but we could not get our waitresses attention despite multiple attempts. We needed a refill and asked for one when she took our dinner order, and reminded her when our dinner arrived. We were finally able to flag her down 10 minutes later to remind her again. It also took about 20 minutes to get the check after we had FINISHED our entrees. I am sure that not all of the servers are that bad, but I'm not sure I will be back to find out. | 01
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I walked in expecting a great experience. It has a great atmosphere. There was nothing wrong with our service, but the food was overpriced and pretty meh. I had the tiramisu which is one of my favorites to get and it was horrible. It tasted like it came out of a Walmart freezer on clearance. Won't be coming back anytime soon. | 01
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Whatever happened to this place? Seriously. I remember when you couldn't even get in the door. Now I walk in and feel like walking right back out.\n\nOverall, I've got no complaints about the food. I think it's average and priced well. The lasagna is top notch. And having a private lot in the Strip District is nice. I usually dine in but on my last two trips I was placing an order to go. After the first time I should have learned my lesson and called ahead. Never again.\n\nThe first time, I walked in and went to the bar area (as directed by the sign at the hostess station, not an actual person) to place my to go order. But there was no one there. It's funny, because waiters walk through the bar area and even use the bar to get drinks. But it seems they don't like to actually wait on customers or even make eye contact. After waiting way too long to even be acknowledged, my order was taken. The waiter who ended up helping me, Andrae, apologized at least and was very nice. I asked for two salads and he was happy to accomodate. But then I waited again. I'm not sure why my food took so long, but Andrae knew I had been waiting and threw in some extra bread. Despite the wait, at least I felt like I Andrae took an interest in making sure I was taken care of and his apology was sincere. \n\nSkip to the second time. While I had bad memories of my last visit, I was hoping it was an isolated incident and gave Spaghetti Warehouse the benefit of the doubt. Except....things were worst. I start to wonder if there is ever an actual bartender. But as I'm sitting at the bar, waiting once again for achknowledgement from an employee, there was not one but two managers conducting interviews in the bar area. While this is happening, several waitresses come to the bar to get drinks. Not one even looks in my direction, let alone ask if I need something. I didn't want to be rude and interrupt the interviews being conducted, but after a good ten minutes of waiting, I went to the hostess stand at the entrance. I waited a minute or two before one of the waitresses who previously ignored me came out. I was a little salty with her, I'll admit. I explained that I had been waiting at the bar as the sign says but no one was there to take my order. She said she could take my order and again, I was directed to wait at the bar. Back at the bar, their interviews over, I spoke up to one of the managers about how I had been ignored. She apologized and said she thought someone had waited on me. She then offered to take my order which I told her was unnecessary because I had placed it with a waitress at the hostess stand. A few minutes later, the manager came up to tell me that she had deducted $10 from my bill and apologized again. I wasn't expecting that, but at least it was an admission of their poor customer service. However when I received my to-go bag, I only found one salad and one loaf of bread.\n\nI guess what I'm trying to say is....beware when placing to-go orders. It's probably best to call ahead. The service here is hit or miss on a daily basis, but definitely beyond a miss when trying to get food to go. | 01
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This was the first time my husband and I have been here. We went with my sister-in-law, her boyfriend, and his sister as it is a tradition to go around Christmas for the boyfriend's family. Well, we were not impressed at all. Even the bf wasn't happy this time. We didnt have the best waitress as she would run off too quickly.for us to say much and we thought forgot about us the drinks took so long. She finally showed and said she had dropped them and had to make them again. We ordered and the wait wasn't too terribly bad for the food being a Saturday night in Pittsburgh though it was after 7 when we arrived. I didn't care much for.the garlicky butter that came with the sourdough, but the bread was hot and fresh.\n\nA balloon artist came around and made a flamingo that had to be 4 feet tall for the bf's sister and a little penguin for the SIL. He later came back, unasked, and gave her a 2 ft penguin with a hockey stick and puck in its \""hands'. \n\nWe finally got our soup, which did take a while to come out. Three of.us had the wedding soup and none of us liked it. The SIL's bf said it didn't even taste like wedding soup, but like chicken soup with meatballs. Granted I've been a little stuffy lately, but the broth barely tasted like wedding soup broth to me either.\n\nI had the fettucine alfredo, which was ok. I ate more of it than I might have were I not eating for two right now. I added pepper because it was rather plain...not even a garnish. My husband said his spaghetti and meatballs was just ok. The bf had ordered an Italian Margarita I believe it was called and drank the first one though it wasn't mixed right as you could taste the tequila and there was no salt. He even added sugar trying to improve it. The second he gave back and the waitress didn't even apologize or take it off the bill. She went into the kitchen and started complaining loudly and our table was near the kitchen. Then she shows up with the check and we had to wait for her to come back to split it 3 ways since there was 2 couples and one other at the table. The bad drink was still there and my SIL was thoroughly pissed by then and went to talk to the manager and told him about overhearing her and all he did was take the one drink off. I noticed while reading our check that the entrees were correct, but that she had us as having a salad and minestrone when we both had wedding soup. I didn't say anything since the price was the same.\n\nThe balloons artist was great, but we won't be going back just to see him. | 01
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Spaghetti Warehouse THEFT!!!!! \nLet me just state I wish I could give it a less than one star review.\n\nHere's a story for everyone, do with it what you will:\n\nLast Saturday, I go to Spaghetti Warehouse for the murder mystery dinner. After leaving, I realize I forgot my scarf. I call back and ask the person who answers the phone, mind you her name was Stephanie, and I only remembered that because..weird that's my name, to go look for it. Stephanie gets back on the phone says she found it and will put it aside for me. Now I meant to get back there the next day, Sunday, however with my busy life I wasn't able to get back until today, Saturday. \n\nThis is exactly one week later, I go in the afternoon, when it's not busy and waited for about 20 minutes for them to look for my scarf. Now mind you, they don't have a designated location for lost and found stuff, when I suggested that, the hostess told me that people don't normally leave stuff. YEAAA, because I'm sure I'm the only on in Spaghetti Warehouse history to leave an item behind. \n\nAfter 20 minutes passes, I have 2 managers talking to me, one of which says he knows the girl who found it, and he called her and left a message when there was no answer. The other manager told me he knows nothing about it and can't do anything until they speak to that employee. I asked when the employee would be back, and was told this afternoon. I also asked what happens when they can't find my scarf (at this point I'm assuming an employee stole it) and was told that we would cross that bridge when and if it comes to it.\n\nSix hours elapse, now I'm thinking to myself, even if this girl was not suppose to come in tonight she would at least call her employer back, right? Well I call the Spaghetti Warehouse to talk to the one manager, and low and behold Stephanie answers the phone. I'm told I can't talk to a manager because they are really busy at the moment. Strike 2, there should always be a manager on call and able to talk to customers at any point in time. I say nevermind I'll be down. \n\nHead down to Spaghetti Warehouse for the second time today, this time with my friend who was with me the night of the dinner. She goes in first as a set up asking for something completely different from that night, Stephanie admits to only finding a scarf. So I follow suit and come in, the other hostess who helped me early says they still didn't find it. That's funny Stephanie just said she found it. The manager who I spoke to earlier comes out to talk to me, in the lobby of the busy dinner rush. Doesn't pull me aside and proceeds to argue with me in front of customers. He had zero resolutions prepared, and does not come up with one until after told we would file charges and call the better business bureau. Finally, the best excuse that he can come up with is that, someone must've thrown it away. EXCUSE ME! \n\nSo, if I accidentally left something behind, and called to ask for it to be put aside, someone throws it away?! After being threatened with criminal charges, and calling the better business bureau he finally comes up with a resolution. If I have the receipt I can bring it down and they will reimburse me, what if I can't find the receipt? Well then you can you go buy another one, and the bring the receipt and we will reimburse you. Ok, so I have to take time out of my day to go to buy a scarf (in hopes they still have the same one!) and then bring it back down here in order to get my money back, and not to mention waste gas driving back and forth. Ends up just giving me the $20 on the spot. Which still isn't the point of all this, your employee stole, you didn't even think to question it when that employee is standing 5 feet away, oh and the couple beside us heard the entire argument, and the lobby was told not to leave anything behind because they will steal it or throw it away. Isn't the customer always right?\n\nWILL NEVER GO TO THE SPAGHETTI WAREHOUSE AGAIN IN MY LIFE OUT OF PRINCIPAL! AND THE FOOD ISN'T EVEN GOOD!! | 01
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This place is dead, but they just don't know it yet. \n\nArrived on a rainy Wednesday around 7PM. 20 minute wait for a table, so I guess they are doing well, right? We should have known better when we sat in the bar area to wait (me, my spouse, and my eight-year-old son) after the rather apathetic front-desk person took our name. A couple tables taken, but no sign of staff in the bar. Every table was dirty, covered with plates, glasses, and the remains of others. We took one that had just a couple of glasses and an impressive amount of Parmesan cheese scattered about. Took 10 minutes for any sign of a bartender, who promptly spent five minutes getting caught up on drink orders before wandering over. No smile, no welcome, just \""what do you want, and are you waiting for a table\"". And certainly no \""let me clean this table for you\"". We had a beer and a wine and a root beer for the little one. The pinot grigio was vile, but, hey, thanks for charging us for the more expensive version: lord knows how disgusting the cheaper version would have been. Finally, after 20 minutes we were seated. Not a table in the bar area had been cleaned in that period.\n\nAnd the restaurant is empty! Maybe 20% full! They made us wait simply because they can't staff correctly. Acres of empty tables. So we sit, look at the menu, check out the surrounding (few) tables and made the only good decision we made this night: we left and found another place in the area. A place that actually worked to seat us and made us feel welcome.\n\nThe most amazing thing: between the greeter, the bartender, and the seater, there was not a single smile. Not a single sign that they actually are happy that we chose their establishment. And not a sign that that they gave a damn whether we ever wanted to come back. No wonder it is 80% empty but still makes people wait.\n\nThe other reviews compare this to Olive Garden and the like. As my review makes clear, I can't compare the food. And I am certainly not a fan of the Olive Garden. But the few times I have gone into one, I was made to feel welcome. Certainly not here. \n\nThe place is living off memories: I don't think it is creating any new (positive) ones. | 01
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Surprisingly peaceful...not overly packed packed wit customers considering it was 1pm on Monday...\n\nLocated minutes from the Strip District...sufficient parking available on the side...had to wait several minutes to be seated cuz no hostess was available...\n\nDecor was eclectic ...brings u back to the days of the \""phone booth\""...i wouldn't know them days...lol :)\n\nThe food was amazing :) the salmon was juicy and tasty...but wasn't a fan of the green paste on top... Fettuccine Alfredo was average...no different from fettuccine Alfredo from other restaurants... What really stood out was the soups...we had wedding and minestrone ...both were very hearty...and full of flavor ...\n\nWaitress was friendly and timely and lunch times prices can't be beat considering their big portions :) | 12
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I went to the Spaghetti Warehouse on a Sunday afternoon. It was for a late lunch (about 2:00 p.m. when we arrived). We were greeted by the hostess who took us to our table (which was in the trolley car). It's a visually interesting place to dine. However, our chairs were rickety and appeared ready to collapse. \n\nThe restaurant was mostly empty (which was not a surprise as we got there after the prime lunch hour but before dinner). And yet although there wasn't a lot of other customers there all vying for the attention of the servers, it took an unusually long time for our waitress to arrive at our table. (A pattern which continued throughout the duration of our stay). \n\nOn the back of the menu, there is a section for lunch entrees. I ordered the \""Amazing 15 Layer Lasagne\"". The three other people in my party all ordered the spaghetti with meatballs. The food was...okay. Nothing to write home about. I've been eating Italian food for almost five decades. And this is average - at best. I'd say on par or slightly below Olive Garden. It wasn't the worst food, but certainly not the best. And again, I cannot overemphasize how below par the service was. \n\nBut the thing which really upset me was when we got our check. They charged us dinner prices for each of our meals. Again, there is ONE menu, and the pack of the menu has the lunch section. It reads (until 3:00 p.m.). What I failed to see (because it's in fine print) is the part where they only offer lunch prices Monday through Friday. Really? REALLY? Are you kidding me? That's B.S., no matter how you view it. At no time did either the hostess or the waitress bother to explain to us up front that the lunch pricing wasn't in effect. \n\nI HATE being ripped off. And any restaurant which does that kind of crap is RIPPING PEOPLE OFF. So congratulations, Spaghetti Warehouse. You got the better of me. And I will never, ever go there again. | 01
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You can't screw up pasta--it would be very hard. Only Buca di Beppo has managed to do that, and they did it by drowning the pasta in salt and charging through the nose for it.\n\nThe food here is pretty darn good. I love the bread they bring to your table and the atmosphere is very fun.\n\nMy problem is that the past four times I've been here, the service was awful. Tonight our waiter brought our bread and salads before our drinks and this was only a huge problem bc I was dying of thirst. \n\nOur waiter (Vincent) had 3 tables. It was like he was trained not to bring our table anything unless hte other two tables needed something. He would disappear for 20 minutes at a time (I'm not kidding). I gave him my drink order and then he asked for our dinner order. He came out with entrees for the one table, salads for the other, and bread for our table. Why would you not just get our drinks? You can come back to the table multiple times!!!\n\nThis has happened the past four times I dined here, and I'm just over the awful service. Too bad I won't be back, bc I wanted to love this restaurant.\n\nGood food, AWFUL service. 2 stars bc I love carbs so damn much. | 01
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I wanted to like it here... in fact, I have in the past. We used to come here for college events and schedule ahead of time for a large group - then again, this was always on weeknights... when they were slow... thank goodness. I always loved the food here (then again, these dishes aren't anything scientific - they are basic - comfort food), and I thought the gigantic restaurant could handle large groups well... until I brought 10 people here for a birthday dinner on a Saturday. \n\nFirst of all, we had reservations but still stood awkwardly in the waiting area for a while to be seated. Not terrible. Then we were seated - the server was flustered and irritated before we had a chance to speak. Long story short, we waited 1.5 hours for our food (pasta... yes - the stuff you make at home for an entire family in 10 minutes), the waitress spent all her time coming to her table bashing the kitchen staff to us (not exactly professional), and the manager was no where to be seen. C'mon, manager! It's your job to sail this ship - get it together. From my line of vision, I could see about 7 servers running around like chickens with their heads cut off doing nothing but throwing the kitchen staff under the bus. Dear manager: if you have this many employees standing around doing nothing but complaining, put a few of them to work in the kitchen. \n\nThe place is cute and I really want to like it again, but I probably won't return until the management learns how to... manage. True, this isn't Capital Grill, nor was I expecting 5-star service. In all honesty, I'm from the middle-of-nowhere Ohio. I didn't even know what fine dining was until college. It's just that I've had better service at Arby's on a Friday at 12 noon when they have a line 20 people deep and cars wrapped around the building 3 times in the drive-thru. \n\nSaving grace: the sangria was good... thankfully, because that's the only thing we consumed for 90 minutes while waiting on our luke-warm dinners to arrive. | 01
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Arrived at 7:15 on a Saturday night, there was a 20 minute wait although although empty tables were visible. Got seated at 7:30, put order in shortly thereafter. We got bread and our soups fairly quickly then sat for an hour without any signs of food. We looked around the restraint and it was obvious other tables had been waiting and we're getting frustrated. The waitress apologized the kitchen was slow, so we gave it another 15 minutes before we finally walked out at 9:15 still hungry. The food I saw looked good, but I would never recommend this place. It doesn't take over an hour and a half to make a friggin salad and pasta. | 01
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This is a one time visit. The worst service ever. It was almost empty and twice we had to have someone find our waitress. The food was mediocre at best. The bruschetta appetizer for 4.99 had 4 tiny pieces of bread with some tomatoes on top. Not even shaved cheese, nothing. Total waste of money. The lasagna that they claim is so great in my opinion was diner quality, and that might insult some great diners. | 01
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It has been years sense we visited the spaghetti warehouse, my husband and I couldn't remember why we haven't been back. We had purchased a groupon for this place and decided to try it for an early dinner... Our first step in the restaurant and then it hit us on why we haven't returned.. The odd smell hits you at first step in the restaurant , you look around in the foyer and you see weird and dilapidated pictures, a candy stand that probably hasn't been used in years.. We get seated in a booth with one side ripped and the other side stained, our waitress was nice but that is far as she went. The food is mediocre at best, the bread and the endless salad was the saving grace of dinner... We wanted to enjoy this place and tried to have a good time, we would not recommend this place to anyone... There are plenty of other good restaurants in the strip and in lawrenceville.. | 01
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Came here a year or so ago to meet some friends... overall not a good experience. There were 4 of us and I don't think one plate was cleared or drinks refilled, it was a slow weeknight as well. So yes that could have just been bad luck with the waitress, but food is sub-par and atmosphere is well.\nI suppose this is a good dining option in some situations, but there are so many other places in the area, and I guess this was just nothing to write home about for me. | 01
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I had spaghetti warehouse delivered to my apt and I ordered spaghetti and meatballs while my boyfriend ordered chicken Parmesan. First off, we both asked for Caesar salads (which we paid extra for) and we didn't even get them. Besides that, the sauce was less than mediocre - a glorified ketchup with noodles. The chicken was dry and we couldn't eat half of the meals. Overall, very poor experience with spaghetti warehouse. You're better off getting fast food noodles from noodles and company. Seriously disappointed especially since it is called the SPAGHETTI warehouse. Very hard to mess up spaghetti. | 01
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DO NOT GO HERE! They are understaffed, incompetent, and slow. It was like getting waited on by 1st job people. The place smells like bleach. It's tacky too hot. They play pop music and it's supposed to be an Italian place. Not one person there ever smiled and I was treated like a body in a chair not a person wanting to enjoy a meal. Very very slow service and no authenticity in the meals. I suggest eating out of a seafood dumpster if you plan on going here. | 01
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Im soo surprised with the food that we ate. Im from California and was excited to experience this restaurant. Especially, since it is a local fav. I ordered the house made spaghetti expecting a fresh tomato base sauce. Unfortunately what I got tasted like a canned sauce with minced onions. It had no...flavor! Now maybe I ruined the meal by ordering gluten free noodles....but I didnt think that would make it this bad. Im soo sorry because our server was awesome and they even accommodated our big party. On a good note, the bread was delicious.\nAs much as I hate Olive Garden...I would preferred that. | 01
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A long long time ago in a far away place, I used to go to a place called Spaghetti Warehouse that was cool, clean, had good service, and had really good food. But that place is gone and now I'm left at this place that is dirty, has horrible service, and mediocre food. The end. Never coming back. | 01
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No, nope, uh uh, no way, please don't call this an Italian restaurant. Overcooked, mushy noodles, watery tomato gravy, and meatballs that are too garlicky and over spiced. Can't give this place anything lower than 1 star. Seriously, Olive Garden is a joke and I rate it higher than this place. \n\nAgain, my advice to any Italian food lover, find a good neighborhood, family owned restaurant and support a family and not a conglomerate. | 01
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Took two and a half hours to get our food. All our food was the thrown together in the same pan. Not worth the $55. | 01
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love their drinks and they have good food. the staff is friendly and take out is prepared correctly and quickly. Costco has gift cards that cost less than the face value so you can really get more bang for your buck! | 12
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Ordered delivery. The food showed up 2.5 hours later-which is acceptable, as it's (just) within the delivery window specified. However, the food had apparently been prepared within 15 minutes of receiving our order, because it was cold by the time we got it. I didn't listen to the other reviews and paid the price (literally)... if someone else is saved a crappy SW dinner by this review, my meal (or lack thereof) will not have been in vain. | 01
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Worst place ever. I took my friend there for the first time and my son. We waited a hour for food. The waiter got us out water not our sangria 30 min later out salads and after another 40 min of my kid begging for his pizza we decided to go. The reason they messed up the order. We talked to the manager I'm assuming which didn't really care. Said hopefully we come back because service isn't usually this bad. Never again. Unprofessional and rude | 01
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Our terrible experience began with a 45 minute wait only to find half the tables empty and the table behind us being consoled by the manager after their own bad experience. We hopped this was a one off and not typical. Our waiter was prompt but very aloof, but we all have off days. The food was mostly bland and flavorless to the point we could not finish it. This is where things took a turn for the worse, as our order was being boxed up it fell on the floor. Despite our insistence we did not want another the overcompensating manager brought it anyway. We passed it on to the party behind us, maybe they took it home and added some seasoning, it needs it. Avoid this place at all costs! | 01
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Ewww, the food here is terrible. Nothing I had tasted good. It tasted like it had been sitting under the food warmers for hours. The service is luke warm at best. Just skip it. There's so many other places out there for good italian food. | 01
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We went on a Saturday night. We were told it would be a 30 minute wait...but it was likely closer to 45-50 minutes. \n\nThe food is just average. Nothing special. Didn't seem handmade or anything like that. I thought they were known for their lasagna...so I got that. Blah...average.\n\nService was incredibly slow. I don't think the waiter checked on us once.\n\nI probably wouldn't go back.\n\nVisited October 2014 | 01
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