instruction
stringclasses 1
value | input
stringlengths 371
17.2k
| output
stringlengths 87
417
| source
stringlengths 1.15k
18k
| raw_entities
dict | id
stringlengths 1
5
|
|---|---|---|---|---|---|
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for Innovation in the Air Transport Industry
1 . Challenge : As a leading technology provider in the air transport industry ,
our company is currently facing significant obstacles due to COVID-19 . Specifically , survey responses from a wide array of both airline and airport customers yielded a common theme : people are afraid to fly right now . They are extremely wary of contracting the virus . This fear has resulted in a 90 % decrease in transactional volume in certain business units in a 2 - month span . In order to get our business on track , we needed to address this immediate concern in a manner that is operationally sound and cost effective . First and foremost , we needed to win back the trust of our customers by alleviating any reservations they had regarding their health during upcoming air travel experiences .
2 . Selection : Given the dramatic impact COVID-19 has had on the business ,
our executive leadership team knew that swift action was necessary . Their first course of action was to consult major airline and airport customers . These major customers had in turn sought feedback from their passengers to determine what would comfort them enough to fly again . Collectively , it was determined that a learning launch would work best . As Lopez from the University of Virginia alluded to in his lecture , we needed to perform a small experiment to test a new idea in the marketplace . Specifically , we would deploy existing biometric screening technology to perform a quick health screen for passengers just prior to boarding . This would allow the test to be implemented rapidly and at minimal incremental cost . Our hypothesis was that this new product would ensure the health and assuage the fear of all passengers during the pandemic . Whether this hypothesis was proven right or wrong , it would serve as the best mechanism to get us from the “ What is ” stage to “ What if . ” Just as the global pandemic has brought each of us into unchartered territory , so also has impacted the air transport industry . While nothing like this product has ever been introduced before , its effectiveness could only be substantiated through testing in actual air travel experiences .
3 . Application : To test out the newly developed technology , ten major
customers were selected as targets for the learning launch . They consisted of five airlines and five airports strategically located in different regions throughout the world . The thought process was that this would provide a solid , unbiased representation of the new product ’s acceptance . At airports , the health screen scanners would be placed at different locations . One might be at curbside check - in , while another location might have the machines just as you enter the lobby . Still another could perform the screen at the security checking station . As for the airlines , a representative would activate the health screens at the gate just as passengers were about board select flights . Screens would be completed in mere seconds , and failing passengers would be prohibited from boarding . For example , a passenger with a temperature over 100 degrees would be asked to step aside . This experiment will produce data on the effectiveness of the new technology and assist management in choosing the next course of action .
4 . Insight : As the global pandemic is ongoing , we are still gathering data on
our new technological experiment . Thus , deriving many conclusions is premature at this point . It could be the case , for example , that placing the health screeners at an airport ’s front door contributes to long lines causing passengers to become impatient before they even check in at security . Alternatively , we could receive feedback from airline employees that screening each passenger is too time - consuming , and that random test sampling would be a better application method . There are a host of possible outcomes , and it will behoove us to be receptive and learn from our findings . One insight has been made very clear : the new health screen technology is being warmly received by the air transport industry . Airport and airline directors are eager to adopt the technology to reignite their businesses as well . Health screening has become a new industry buzz phrase , and players are poised to reap its benefits . Deployment of the new technology will be a continuous improvement process , as industry players test out the best options for customer throughput . In conclusion , we have learned that biometric health screening “ wows ” in the air transport industry . Now , we must learn whether or not it actually works .
5 . Approach : As the technology deployment progresses , it will be vital to
document key lessons from the learning launch . One way to do this would be through storytelling . As Barry Lopez , Global Leadership Development Director at Mars , Inc. states , “ Every good product starts with a good story . ” It would be very compelling to listen to major stakeholders tell us of their journey with this new product , especially during this critical time . Gathering this information from end users could evolve into further action steps . Mind mapping is another tool that could benefit us in this new product deployment . As Lopez points out in her lecture , mind mapping could assist us in detecting patterns and making further insights into the data we have acquired . Perhaps the data will show that we ought to deploy the new technology more broadly to promote more air travel worldwide . On the other hand , the learning launch data may indicate that the health screens are causing passengers to become disgruntled and creating a pain point for airline and airport personnel . Providing airport tours to industry leaders could invoke new questions regarding actual application of the new technology . Another possibility is that the data may guide us to a completely different course of action . For instance , maybe we would instead redirect resources toward implementing an N-95 inventory management system for airlines globally . This new technology was developed in the creative spirit of innovation , and our design thinking must continue in this same vein . Storytelling and mind mapping will help us understand that the learning launch is a critical element and necessary step of our innovation journey rather than the final destination .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation in the Air Transport Industry
1 . Challenge : As a leading technology provider in the air transport industry ,
our company is currently facing significant obstacles due to COVID-19 . Specifically , survey responses from a wide array of both airline and airport customers yielded a common theme : people are afraid to fly right now . They are extremely wary of contracting the virus . This fear has resulted in a 90 % decrease in transactional volume in certain business units in a 2 - month span . In order to get our business on track , we needed to address this immediate concern in a manner that is operationally sound and cost effective . First and foremost , we needed to win back the trust of our customers by alleviating any reservations they had regarding their health during upcoming air travel experiences .
2 . Selection : Given the dramatic impact COVID-19 has had on the business ,
our executive leadership team knew that swift action was necessary . Their first course of action was to consult major airline and airport customers . These major customers had in turn sought feedback from their passengers to determine what would comfort them enough to fly again . Collectively , it was determined that a learning launch would work best . As Lopez from the University of Virginia alluded to in his lecture , we needed to perform a small experiment to test a new idea in the marketplace . Specifically , we would deploy existing biometric screening technology to perform a quick health screen for passengers just prior to boarding . This would allow the test to be implemented rapidly and at minimal incremental cost . Our hypothesis was that this new product would ensure the health and assuage the fear of all passengers during the pandemic . Whether this hypothesis was proven right or wrong , it would serve as the best mechanism to get us from the “ What is ” stage to “ What if . ” Just as the global pandemic has brought each of us into unchartered territory , so also has impacted the air transport industry . While nothing like this product has ever been introduced before , its effectiveness could only be substantiated through testing in actual air travel experiences .
3 . Application : To test out the newly developed technology , ten major
customers were selected as targets for the learning launch . They consisted of five airlines and five airports strategically located in different regions throughout the world . The thought process was that this would provide a solid , unbiased representation of the new product ’s acceptance . At airports , the health screen scanners would be placed at different locations . One might be at curbside check - in , while another location might have the machines just as you enter the lobby . Still another could perform the screen at the security checking station . As for the airlines , a representative would activate the health screens at the gate just as passengers were about board select flights . Screens would be completed in mere seconds , and failing passengers would be prohibited from boarding . For example , a passenger with a temperature over 100 degrees would be asked to step aside . This experiment will produce data on the effectiveness of the new technology and assist management in choosing the next course of action .
4 . Insight : As the global pandemic is ongoing , we are still gathering data on
our new technological experiment . Thus , deriving many conclusions is premature at this point . It could be the case , for example , that placing the health screeners at an airport ’s front door contributes to long lines causing passengers to become impatient before they even check in at security . Alternatively , we could receive feedback from airline employees that screening each passenger is too time - consuming , and that random test sampling would be a better application method . There are a host of possible outcomes , and it will behoove us to be receptive and learn from our findings . One insight has been made very clear : the new health screen technology is being warmly received by the air transport industry . Airport and airline directors are eager to adopt the technology to reignite their businesses as well . Health screening has become a new industry buzz phrase , and players are poised to reap its benefits . Deployment of the new technology will be a continuous improvement process , as industry players test out the best options for customer throughput . In conclusion , we have learned that biometric health screening “ wows ” in the air transport industry . Now , we must learn whether or not it actually works .
5 . Approach : As the technology deployment progresses , it will be vital to
document key lessons from the learning launch . One way to do this would be through storytelling . As Barry Lopez , Global Leadership Development Director at Mars , Inc. states , “ Every good product starts with a good story . ” It would be very compelling to listen to major stakeholders tell us of their journey with this new product , especially during this critical time . Gathering this information from end users could evolve into further action steps . Mind mapping is another tool that could benefit us in this new product deployment . As Lopez points out in her lecture , mind mapping could assist us in detecting patterns and making further insights into the data we have acquired . Perhaps the data will show that we ought to deploy the new technology more broadly to promote more air travel worldwide . On the other hand , the learning launch data may indicate that the health screens are causing passengers to become disgruntled and creating a pain point for airline and airport personnel . Providing airport tours to industry leaders could invoke new questions regarding actual application of the new technology . Another possibility is that the data may guide us to a completely different course of action . For instance , maybe we would instead redirect resources toward implementing an N-95 inventory management system for airlines globally . This new technology was developed in the creative spirit of innovation , and our design thinking must continue in this same vein . Storytelling and mind mapping will help us understand that the learning launch is a critical element and necessary step of our innovation journey rather than the final destination .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9989 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking Reflection Submission : Mind Mapping
Author : Vanessa Sanchez August 15 , 2019
The challenge
I ’m currently part of the IT Governance Team within my organisation and one of my projects over the year has been to gather and report KPI information across the various IT departments . The scope of this piece of work is limited to internal KPI data only and excluded any third party / vendor information . The current process ( which has been in place for the last 12 months ) is to collect all the data manually each month , approx . 300 KPIs across all IT departments . The whole process from start to finish took approximately 17 working days to complete each month . Over 40 people are involved at varying degrees across the month with this process .
The main problems faced within the current process were getting the data in on time , the quality of the submissions , confusion around what data needed to be submitted each month and manipulating the various Management reports error free and on time .
My challenge is to automate the whole process where possible and to get the senior management meaningful reports out within 7 - 9 working days .
Selection
The tool I have selected is Mind Mapping . I have gathered individual feedback and large amounts of data around the problems faced by stakeholder and customers of the process . My aim is to make sure they are all involved along this journey and to help drive towards an automated solution where I have their buy in .
Mind Mapping has been identified as an effective tool to help analyse ideas and identify pattern and themes .
According to Vanessa Sanchez , “ Design Thinking for Innovation , Week3 , Mind Mapping ” . Available at https://www.coursera.org/learn/uva-darden-design-thinking innovation / lecture / lsFRa / mind - mapping- tool , a marketing professor at Darton : “ Mind mapping is one of the most powerful tools in the design thinker 's toolbox . It 's used to look for patterns , it 's used to look for insights that lead to more creative solutions to your design challenge . ”
Application
The first step I took was to arrange an offsite day away from the office for all the stakeholders . 40 stakeholders were invited across IT from those supplying the data to those receiving the reports . The aim was to get a holistic view ; I shared the current problems/ issues and feedback received .
The challenge was written on the wall in front of them . The stakeholders were split in to small groups and given sticky notes and asked to sort through the data and feedback received and to come up with recurring themes . Because of the visual nature of Mind maps the teams were encouraged to either write or draw their thoughts on the sticky notes . The themes were then discussed in detail to gain a further level of granularity and clarity and to identify any further links/ patterns and new thoughts . After much discussion
Design Thinking Reflection Submission : Mind Mapping
Author : Vanessa Sanchez August 15 , 2019
the themes were agreed upon . The mind map was then published for all the stakeholders for future reference .
Insight
From the offsite day I observed the following ;
It ’s important to keep the stakeholders/ groups aligned on the topic in hand . It ’s very easy to be distracted and for the session to be pulled in a different directions . The tool helped to disperse the ‘ noise ’ around the process issues and it allows them to think out of the box or in a slightly different way . Many of the stakeholders had not used this tool before , so for them it was a new experience and the feedback was positive and some said they would use it again in the future . The tool is very easy to use and groups found the visual elements made it easy to focus on the subject and help stimulate other ideas which may not have surfaced before . The details from the day will now feed into the next stage of designing the solution . The main benefit for all those involved was how the map helps hold all the elements together .
Approach
I was introduced to mind maps many years ago by my daughter ’s school ; she has Dyslexia and one of her teachers recommended this tool to help her organize her homework . From that point on I have subconsciously used the tool to help organize my day etc . but have never used it in a group situation until now . The outcome was interesting and I would definitely use the tool again . In future the approach would be slightly different ; I would make more use of pictures , colours and visuals rather that statistics and words as they seems to lead to deeper discussions and understanding with the groups . I also think I would set the scene out differently making it more interactive and help drive the direction of the challenge .
| EMAIL:
ID_NUM:
NAME_STUDENT: Vanessa Sanchez, Vanessa Sanchez
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking Reflection Submission : Mind Mapping
Author : Vanessa Sanchez August 15 , 2019
The challenge
I ’m currently part of the IT Governance Team within my organisation and one of my projects over the year has been to gather and report KPI information across the various IT departments . The scope of this piece of work is limited to internal KPI data only and excluded any third party / vendor information . The current process ( which has been in place for the last 12 months ) is to collect all the data manually each month , approx . 300 KPIs across all IT departments . The whole process from start to finish took approximately 17 working days to complete each month . Over 40 people are involved at varying degrees across the month with this process .
The main problems faced within the current process were getting the data in on time , the quality of the submissions , confusion around what data needed to be submitted each month and manipulating the various Management reports error free and on time .
My challenge is to automate the whole process where possible and to get the senior management meaningful reports out within 7 - 9 working days .
Selection
The tool I have selected is Mind Mapping . I have gathered individual feedback and large amounts of data around the problems faced by stakeholder and customers of the process . My aim is to make sure they are all involved along this journey and to help drive towards an automated solution where I have their buy in .
Mind Mapping has been identified as an effective tool to help analyse ideas and identify pattern and themes .
According to Vanessa Sanchez , “ Design Thinking for Innovation , Week3 , Mind Mapping ” . Available at https://www.coursera.org/learn/uva-darden-design-thinking innovation / lecture / lsFRa / mind - mapping- tool , a marketing professor at Darton : “ Mind mapping is one of the most powerful tools in the design thinker 's toolbox . It 's used to look for patterns , it 's used to look for insights that lead to more creative solutions to your design challenge . ”
Application
The first step I took was to arrange an offsite day away from the office for all the stakeholders . 40 stakeholders were invited across IT from those supplying the data to those receiving the reports . The aim was to get a holistic view ; I shared the current problems/ issues and feedback received .
The challenge was written on the wall in front of them . The stakeholders were split in to small groups and given sticky notes and asked to sort through the data and feedback received and to come up with recurring themes . Because of the visual nature of Mind maps the teams were encouraged to either write or draw their thoughts on the sticky notes . The themes were then discussed in detail to gain a further level of granularity and clarity and to identify any further links/ patterns and new thoughts . After much discussion
Design Thinking Reflection Submission : Mind Mapping
Author : Vanessa Sanchez August 15 , 2019
the themes were agreed upon . The mind map was then published for all the stakeholders for future reference .
Insight
From the offsite day I observed the following ;
It ’s important to keep the stakeholders/ groups aligned on the topic in hand . It ’s very easy to be distracted and for the session to be pulled in a different directions . The tool helped to disperse the ‘ noise ’ around the process issues and it allows them to think out of the box or in a slightly different way . Many of the stakeholders had not used this tool before , so for them it was a new experience and the feedback was positive and some said they would use it again in the future . The tool is very easy to use and groups found the visual elements made it easy to focus on the subject and help stimulate other ideas which may not have surfaced before . The details from the day will now feed into the next stage of designing the solution . The main benefit for all those involved was how the map helps hold all the elements together .
Approach
I was introduced to mind maps many years ago by my daughter ’s school ; she has Dyslexia and one of her teachers recommended this tool to help her organize her homework . From that point on I have subconsciously used the tool to help organize my day etc . but have never used it in a group situation until now . The outcome was interesting and I would definitely use the tool again . In future the approach would be slightly different ; I would make more use of pictures , colours and visuals rather that statistics and words as they seems to lead to deeper discussions and understanding with the groups . I also think I would set the scene out differently making it more interactive and help drive the direction of the challenge .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Vanessa Sanchez",
"Vanessa Sanchez"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9203 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Testing the Buddy Program ( Human Resources ) Tool : learning launch Author : Natalya Kotov March 22 , 2020
CHALLENGE I work in HR for a big multinational . Over past few months we have been deep diving into employee experience of new hires . After interviewing tens of new joiners across several countries and conducting journey mapping sessions with them , we have identified a recurring pain point . Most of new hires did not have a buddy ( guide ) to support them during their initial weeks . What was missing is someone available to answer their questions , introduce to other people , show around the office , describe company culture . New hires were highlighting the social aspect more than a need for a specific technical onboarding . Despite the support from their hiring managers , formal induction programs and team lunches , the problem was clear : new hires felt unsupported .
SELECTION To tackle this problem , a team of 5 HR professionals from different streams was formed . I was the project leader . During our ideation session we came up with a volunteer - based Buddy program . We draw how the flow would look like - how a buddy and a new hire would meet and what would be the mechanics of the program . We have identified one major risk - what if no one wants to be a buddy ? what if no one volunteers ? We needed to test the program on a smaller scale : for 1 location , 1 legal entity and 1 month ( 1 round of new hires ) , to see if our assumptions will be validated and learn what works well and what does not . Learning goals : a ) if we ask employees to volunteer to become a buddy , we will have enough
volunteers to cover all new hires in a given month ( around 20 new joiners were expected . No rewarding scheme offered , just positive motivation and an opportunity to meet new people ) .
b ) we will brief volunteers on what it means to be a great buddy and what is
expected from them . After this session , 80 % of volunteers will be still engaged and ready to be a buddy . Buddies will be happy to do this which will result with high satisfaction scores after 1 month with new hires ( metric : satisfaction 1 - 5 , targeted the average of 4 ) . They will also agree to participate again .
c ) we will ask new hires to evaluate the program after 1 month ( success metrics : every new hire has a buddy ; positive NPS score )
d ) we will test if it matters that buddy comes from a different team ( metrics :
NPS from new hires , qualitative feedback from hiring managers ) .
APPLICATION :
We selected one test legal entity with sufficient number of new hires expected . We launched a simple communication campaign , one email and one intranet page banner , asking employees to volunteer and join the program . We also informed them that this is an experimental program , so we will be asking them for feedback frequently , to learn what works well and what does n’t . a ) In the first week , 22 employees volunteered ( out of 200 targeted
population ) vs expected 18 new hires .
b ) Briefing session for future buddies resulted with positive feedback and
high satisfaction scores . Buddies told us that they know what is expected from them ( 100 % responded “ we are ready ” via a short survey ) . We sent them the list of new hires and asked to assign themselves and reach out to the new hire offering guidance .
c ) Within a week , all new hires had a buddy . After 1 month we sent them a quick survey asking how they would evaluate that experience and which aspects of the Buddy support is most appreciated . We got new learnings in : it is really important that buddies make time to be available for questions and have informal chats over a coffee / lunch . The NPS score was 50 + . We also asked buddies if they would like to continue volunteering and all said “ Yes ” except for 1 person who was leaving the company .
d ) New hires did not mention anything around the need for technical or
functional knowledge as their expectation towards the buddy . We interviewed 15 hiring managers and they said that they see a great value of a buddy being from a different team , because they can increase new hires network from early days .
Overall , we validated , that volunteer - based program could work . We ran second sprint ( months 2 for a batch of 7 new hires ) to fine - tune certain elements and collect more insights .
INSIGHT : Thanks to the learning launch we we able to : - simulate the flow of the program , define key roles and investment needed
- identify success factors for the program to work ( like the need to explain to
buddies what is their role and empower them , the pool of volunteers needs to be monitored and constantly sourced )
- identify core metrics ( like satisfaction and NPS from buddies , NPS from
new hires )
- convince our key stakeholders that such program could work , based on
data and insights
- we concluded that volunteering could be perceived differently in various
cultural contexts , so we recommended other affiliates to use testing approach before the full launch to validate
- today Buddy program is offered as a ready - to - deploy product to multiple
markets . We have also set - up a globally aligned listening approach for NPS scores across the new hire journey .
APPROACH ( conclusion ) Learning launch is definitely a way to go in a multinational company , before designing global programs , policies , systems with big investment required . To test any product on a smaller scale to learn in relatively safe set - up , where you can fail faster , without burning money . For me it was great to see how simple it is to apply when you have a small team of people focused on the “ question ” and constantly looking for data and insights to validate / invalidate and not debating opinions . Right mindset and teamwork are key .
| EMAIL:
ID_NUM:
NAME_STUDENT: Natalya Kotov
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Testing the Buddy Program ( Human Resources ) Tool : learning launch Author : Natalya Kotov March 22 , 2020
CHALLENGE I work in HR for a big multinational . Over past few months we have been deep diving into employee experience of new hires . After interviewing tens of new joiners across several countries and conducting journey mapping sessions with them , we have identified a recurring pain point . Most of new hires did not have a buddy ( guide ) to support them during their initial weeks . What was missing is someone available to answer their questions , introduce to other people , show around the office , describe company culture . New hires were highlighting the social aspect more than a need for a specific technical onboarding . Despite the support from their hiring managers , formal induction programs and team lunches , the problem was clear : new hires felt unsupported .
SELECTION To tackle this problem , a team of 5 HR professionals from different streams was formed . I was the project leader . During our ideation session we came up with a volunteer - based Buddy program . We draw how the flow would look like - how a buddy and a new hire would meet and what would be the mechanics of the program . We have identified one major risk - what if no one wants to be a buddy ? what if no one volunteers ? We needed to test the program on a smaller scale : for 1 location , 1 legal entity and 1 month ( 1 round of new hires ) , to see if our assumptions will be validated and learn what works well and what does not . Learning goals : a ) if we ask employees to volunteer to become a buddy , we will have enough
volunteers to cover all new hires in a given month ( around 20 new joiners were expected . No rewarding scheme offered , just positive motivation and an opportunity to meet new people ) .
b ) we will brief volunteers on what it means to be a great buddy and what is
expected from them . After this session , 80 % of volunteers will be still engaged and ready to be a buddy . Buddies will be happy to do this which will result with high satisfaction scores after 1 month with new hires ( metric : satisfaction 1 - 5 , targeted the average of 4 ) . They will also agree to participate again .
c ) we will ask new hires to evaluate the program after 1 month ( success metrics : every new hire has a buddy ; positive NPS score )
d ) we will test if it matters that buddy comes from a different team ( metrics :
NPS from new hires , qualitative feedback from hiring managers ) .
APPLICATION :
We selected one test legal entity with sufficient number of new hires expected . We launched a simple communication campaign , one email and one intranet page banner , asking employees to volunteer and join the program . We also informed them that this is an experimental program , so we will be asking them for feedback frequently , to learn what works well and what does n’t . a ) In the first week , 22 employees volunteered ( out of 200 targeted
population ) vs expected 18 new hires .
b ) Briefing session for future buddies resulted with positive feedback and
high satisfaction scores . Buddies told us that they know what is expected from them ( 100 % responded “ we are ready ” via a short survey ) . We sent them the list of new hires and asked to assign themselves and reach out to the new hire offering guidance .
c ) Within a week , all new hires had a buddy . After 1 month we sent them a quick survey asking how they would evaluate that experience and which aspects of the Buddy support is most appreciated . We got new learnings in : it is really important that buddies make time to be available for questions and have informal chats over a coffee / lunch . The NPS score was 50 + . We also asked buddies if they would like to continue volunteering and all said “ Yes ” except for 1 person who was leaving the company .
d ) New hires did not mention anything around the need for technical or
functional knowledge as their expectation towards the buddy . We interviewed 15 hiring managers and they said that they see a great value of a buddy being from a different team , because they can increase new hires network from early days .
Overall , we validated , that volunteer - based program could work . We ran second sprint ( months 2 for a batch of 7 new hires ) to fine - tune certain elements and collect more insights .
INSIGHT : Thanks to the learning launch we we able to : - simulate the flow of the program , define key roles and investment needed
- identify success factors for the program to work ( like the need to explain to
buddies what is their role and empower them , the pool of volunteers needs to be monitored and constantly sourced )
- identify core metrics ( like satisfaction and NPS from buddies , NPS from
new hires )
- convince our key stakeholders that such program could work , based on
data and insights
- we concluded that volunteering could be perceived differently in various
cultural contexts , so we recommended other affiliates to use testing approach before the full launch to validate
- today Buddy program is offered as a ready - to - deploy product to multiple
markets . We have also set - up a globally aligned listening approach for NPS scores across the new hire journey .
APPROACH ( conclusion ) Learning launch is definitely a way to go in a multinational company , before designing global programs , policies , systems with big investment required . To test any product on a smaller scale to learn in relatively safe set - up , where you can fail faster , without burning money . For me it was great to see how simple it is to apply when you have a small team of people focused on the “ question ” and constantly looking for data and insights to validate / invalidate and not debating opinions . Right mindset and teamwork are key .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Natalya Kotov"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 5717 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mauro Zizza , DESIGN THINKING ASSIGNMENT DT for psychotherapy : The role of story telling I am an engineer and I became an specialist in Machine Design and Design Methods . For reasons out of the scope of this essay , I became a psychotherapist in several approaches , one of them being existential therapy . In some point last year , I realized that I operated sometimes in therapy under the scope of design stages and thought of having a method based on that . This is not the method itself but a reflection on the coincidences and how a DT is affected by the method itself and , if seen correctly , it is also a healing process for some . What is ? When I have a new client or a regular one , I alway ask : what do you want to work with ? So they begin telling me a story . At the first stages I use the phenomenological method to keep asking what is ? Just the data , no judgements -for now . Sometimes this is enough since the person can change his / her story by clearing the facts and is able to separate his / her own judgements or prejudices . What if ? In a second stage we begin to explore what others would think . So first I ask : What do you think I think about it ? Some times they are very close and others not . So I continue to ask : What if you see things like I do ? Then we can ask : what do he / she / they think about our session ? What if you ask them ? What if you propose / suggest / explore what you found out today about yourself ? What wows ? A regular question to clients is : what are your options , your wishes , alternatives ? Very often a client is locked out and see no options . Many of the idea development from this course can be used as a game during the session . I use many materials . Again , one option is to have the client re write the story with two , three , four different endings . What works ? Therapy sessions is a safe place to try out experiments . And there are hundreds of them to inspire the client to look out and try new behaviours . Usually they “ feel ” what will work for them even is not the most safe choice out there . The experiment in the wider world can fail , but that in itself is a success since the person is trying out new versions of himself / herself . Returning back to therapy with a “ failure ” is a chance to iterate in the design process and pick up one of the ideas the client discarded or graduate the experiment and try it out again . Story telling
The whole process is about telling a story , rewriting it , adding chapters , considering life as a novel where a new chapter can be written , or revisiting a previous chapter and rewriting it . In the DT course , I liked when they talked about having empathy with those involved in the process . Well I practice the so called humanistic approach to therapy and being empathic and teaching that to the client is central .
| EMAIL:
ID_NUM:
NAME_STUDENT: Mauro Zizza
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mauro Zizza , DESIGN THINKING ASSIGNMENT DT for psychotherapy : The role of story telling I am an engineer and I became an specialist in Machine Design and Design Methods . For reasons out of the scope of this essay , I became a psychotherapist in several approaches , one of them being existential therapy . In some point last year , I realized that I operated sometimes in therapy under the scope of design stages and thought of having a method based on that . This is not the method itself but a reflection on the coincidences and how a DT is affected by the method itself and , if seen correctly , it is also a healing process for some . What is ? When I have a new client or a regular one , I alway ask : what do you want to work with ? So they begin telling me a story . At the first stages I use the phenomenological method to keep asking what is ? Just the data , no judgements -for now . Sometimes this is enough since the person can change his / her story by clearing the facts and is able to separate his / her own judgements or prejudices . What if ? In a second stage we begin to explore what others would think . So first I ask : What do you think I think about it ? Some times they are very close and others not . So I continue to ask : What if you see things like I do ? Then we can ask : what do he / she / they think about our session ? What if you ask them ? What if you propose / suggest / explore what you found out today about yourself ? What wows ? A regular question to clients is : what are your options , your wishes , alternatives ? Very often a client is locked out and see no options . Many of the idea development from this course can be used as a game during the session . I use many materials . Again , one option is to have the client re write the story with two , three , four different endings . What works ? Therapy sessions is a safe place to try out experiments . And there are hundreds of them to inspire the client to look out and try new behaviours . Usually they “ feel ” what will work for them even is not the most safe choice out there . The experiment in the wider world can fail , but that in itself is a success since the person is trying out new versions of himself / herself . Returning back to therapy with a “ failure ” is a chance to iterate in the design process and pick up one of the ideas the client discarded or graduate the experiment and try it out again . Story telling
The whole process is about telling a story , rewriting it , adding chapters , considering life as a novel where a new chapter can be written , or revisiting a previous chapter and rewriting it . In the DT course , I liked when they talked about having empathy with those involved in the process . Well I practice the so called humanistic approach to therapy and being empathic and teaching that to the client is central .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Mauro Zizza"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 6632 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – learning launch
Challenge and selection
Usually ideas fail as they do n’t consider the discomforting factors while modeling a business . it is human tendency to ignore the facts which indicate that his plan wo n’t work .hence conducting a small experiment before up scaling can save businesses from incurring a big loss when the idea would n’t work . We have to accepts the uncertainty that inevitably accompanies any new experience . Therefore it is best to test the plan in smaller scale and come up with new iterative methods as to how to improve it .With smaller quantity of data we can analyze the situation and get insights of what is actually happening we can even use the technique of journey mapping and see the stretches of our idea .
Conducting a small experiments will insure us as to see if the assumption we made were true or not and if they were true as to what extent they were correct an also see various opportunity were our plan was lacking and how we can correct them .And also if the experiment does n’t work we will know that our assumptions were not correct and once again we can start from scratch .
Application
I am an undergrad student studying engineering .i wanted to start a club were the once a student register their names get into the system and they will form a group of five students randomly and will be given a mentor for each group .these group should meet twice in a week and each person can talk randomly on any topic and share his view for about 10 min .and the groups will be changed every for every three weeks .these will give students chance to network and also get rid of the fear of public speaking and also sense of participating more in their college life .
Approach and insight
But before that I wanted to understand if i could really work .i conducted some survey and got some data about how much people and comfortable opening up and what is the common free time for students . Hence got some insights about how to continue but I before that I thought of doing a small experiment .I asked my five friends who were not familiar with each other to conduct this experiment with me .they agreed and I was the mentor for that group .Since the beginning I saw the connection were developing among people and because nobody knew anyone before they were all interested on creating a group like environment rather than focusing on a person .At the end of week three everyone become a good friend of one other .And their confidence also increased while talking with strangers .Ps I know this because I was also journey mapping them secretly .
This gave me confidence that I can carry forward my idea and the data also useful to get approval from my faculty to start a new club .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – learning launch
Challenge and selection
Usually ideas fail as they do n’t consider the discomforting factors while modeling a business . it is human tendency to ignore the facts which indicate that his plan wo n’t work .hence conducting a small experiment before up scaling can save businesses from incurring a big loss when the idea would n’t work . We have to accepts the uncertainty that inevitably accompanies any new experience . Therefore it is best to test the plan in smaller scale and come up with new iterative methods as to how to improve it .With smaller quantity of data we can analyze the situation and get insights of what is actually happening we can even use the technique of journey mapping and see the stretches of our idea .
Conducting a small experiments will insure us as to see if the assumption we made were true or not and if they were true as to what extent they were correct an also see various opportunity were our plan was lacking and how we can correct them .And also if the experiment does n’t work we will know that our assumptions were not correct and once again we can start from scratch .
Application
I am an undergrad student studying engineering .i wanted to start a club were the once a student register their names get into the system and they will form a group of five students randomly and will be given a mentor for each group .these group should meet twice in a week and each person can talk randomly on any topic and share his view for about 10 min .and the groups will be changed every for every three weeks .these will give students chance to network and also get rid of the fear of public speaking and also sense of participating more in their college life .
Approach and insight
But before that I wanted to understand if i could really work .i conducted some survey and got some data about how much people and comfortable opening up and what is the common free time for students . Hence got some insights about how to continue but I before that I thought of doing a small experiment .I asked my five friends who were not familiar with each other to conduct this experiment with me .they agreed and I was the mentor for that group .Since the beginning I saw the connection were developing among people and because nobody knew anyone before they were all interested on creating a group like environment rather than focusing on a person .At the end of week three everyone become a good friend of one other .And their confidence also increased while talking with strangers .Ps I know this because I was also journey mapping them secretly .
This gave me confidence that I can carry forward my idea and the data also useful to get approval from my faculty to start a new club .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12461 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
During the design process , storytelling is used to understand the underlying problems that consumers face when using a product or a service , and then use this knowledge in reflective practice to formulate the solution which is tested by the consumers . Hence , storytelling contributes to the different stages in the design process for different purposes in each step
This stage comes early in the design process . It aims to explore the problem to build an accurate understanding of the main issue that needs to be solved . In the problem framing stage , the storytelling can be used in this explorative initiative . It helps the design team to engage with the user to define the problem using a qualitative data from the consumers .
Multiple storytelling sessions can be held with the consumers who meet with the persona characteristics . Then , the data can be collected and analysed to build a generalised idea about the problem . The advantage of using the storytelling tool is that it helps to create empathy with the problem as the consumers tell their stories from their own perspective describing their pain points in the process .
While the storytelling can be used in different stages of the design process as above , it is a suitable tool to collected personalised experiences from the consumers . It may be hard to build a generalised data based on it because of the different nature of each consumer ’s story , but I believe this is one of the strengths of the tool . It helps us to understand the empathic experience that the users face when using a product or a service . This unique strength point can be valuable for the design thinking process especially when it targets specific problems such as medical interventions or personalised use cases .
In sum , the storytelling is a powerful communication tool that enables us as a human being to understand more about our emotional experiences . This makes it an effective method to use during the design process . It can be used during the design thinking process phases with a different goal in each stage . Storytelling can help us to gather personalised emotional data about our consumer ’s experience which can be hard to collect using other research methods such as the survey and consumer journey mapping .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
During the design process , storytelling is used to understand the underlying problems that consumers face when using a product or a service , and then use this knowledge in reflective practice to formulate the solution which is tested by the consumers . Hence , storytelling contributes to the different stages in the design process for different purposes in each step
This stage comes early in the design process . It aims to explore the problem to build an accurate understanding of the main issue that needs to be solved . In the problem framing stage , the storytelling can be used in this explorative initiative . It helps the design team to engage with the user to define the problem using a qualitative data from the consumers .
Multiple storytelling sessions can be held with the consumers who meet with the persona characteristics . Then , the data can be collected and analysed to build a generalised idea about the problem . The advantage of using the storytelling tool is that it helps to create empathy with the problem as the consumers tell their stories from their own perspective describing their pain points in the process .
While the storytelling can be used in different stages of the design process as above , it is a suitable tool to collected personalised experiences from the consumers . It may be hard to build a generalised data based on it because of the different nature of each consumer ’s story , but I believe this is one of the strengths of the tool . It helps us to understand the empathic experience that the users face when using a product or a service . This unique strength point can be valuable for the design thinking process especially when it targets specific problems such as medical interventions or personalised use cases .
In sum , the storytelling is a powerful communication tool that enables us as a human being to understand more about our emotional experiences . This makes it an effective method to use during the design process . It can be used during the design thinking process phases with a different goal in each stage . Storytelling can help us to gather personalised emotional data about our consumer ’s experience which can be hard to collect using other research methods such as the survey and consumer journey mapping .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 8895 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge I am a member of a charitable organization that focuses mainly on raising money for children in orphanages across the country . The winter was coming and we wanted to raise money to provide blankets and winter clothes for as many orphanages as we could , so the manager of the organization divided us into teams and assigned a task for each team . Our team ’s task was to go to a nearby school and sell snacks and candy to the children there and all the money we collect will go to the local orphanages . We had only one week to collect the money we needed before giving it to the manager to buy the suitable supplies for the orphanages .
Raising money from children was definitely challenging for my team because we have never done it before , besides these children already have a booth in their school that sells snacks and candy so why would they buy from us ? However we accepted the challenge and thought it was a great opportunity to learn something new .
Selection Having gone through many design thinking tools , our team generated some ideas that we wanted to test , so we selected the learning launch tool . A learning launch is quickly testing your ideas on real customers to see how they would respond to these ideas and see if your assumptions were actually true or needed to be reconsidered . The purpose of the learning launch is mainly to learn and improve your ideas .
Application We started the learning launch process by stating the assumptions that we made . When we arrived at the school , we started observing and gathering information and as a result noticed that the school had only one booth that sold snacks to all kids from grade 1 to grade 9 , the kids of the first , second and third grade found it difficult to buy snacks or candy during the break time because the booth was always crowded with the bigger kids , so our team had the idea of carrying the snacks and candy in boxes and going to the little kids ’ classrooms to sell them the candy . We called this idea “ The moving booth ” and we were determined to test this idea as soon as possible . We started by just four classrooms , we sold our candy to the children in the free time between their classes , and their reaction to “ The moving booth ” confirmed our idea , the children were so happy and you could tell from their reaction that “ The moving booth ” was what they needed for a long time .
After having these confirming data , we continued developing our idea and began to expand it to reach all the classrooms of the school , we even sold snacks to some teachers who forgot to bring their meals with them and were too busy to go to the school booth . “ The moving booth ” was a success and in one week , we collected much more money than we had expected at the beginning of this project .
Insight The learning launch tool has definitely taught me and my team the importance of testing our ideas and assumptions quickly and on a few customers at the beginning . When we began testing our idea in four classrooms only , we were not worried about the failure of the idea
very much because we knew that if it failed , our failure would be fast and cheap . Another thing I have learnt from learning launches is to look for facts only and to be able to see what the customer really needs but ca n’t express properly , just like we did with those children who really needed that moving booth but could not express that need .
Approach After that amazing experience that had surely broadened my mind , I would definitely apply the learning launch tool also next time because it saved our time , effort and money and helped us get feedback from real customers at the very beginning of the project which assured us throughout the project that we were on the right track .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge I am a member of a charitable organization that focuses mainly on raising money for children in orphanages across the country . The winter was coming and we wanted to raise money to provide blankets and winter clothes for as many orphanages as we could , so the manager of the organization divided us into teams and assigned a task for each team . Our team ’s task was to go to a nearby school and sell snacks and candy to the children there and all the money we collect will go to the local orphanages . We had only one week to collect the money we needed before giving it to the manager to buy the suitable supplies for the orphanages .
Raising money from children was definitely challenging for my team because we have never done it before , besides these children already have a booth in their school that sells snacks and candy so why would they buy from us ? However we accepted the challenge and thought it was a great opportunity to learn something new .
Selection Having gone through many design thinking tools , our team generated some ideas that we wanted to test , so we selected the learning launch tool . A learning launch is quickly testing your ideas on real customers to see how they would respond to these ideas and see if your assumptions were actually true or needed to be reconsidered . The purpose of the learning launch is mainly to learn and improve your ideas .
Application We started the learning launch process by stating the assumptions that we made . When we arrived at the school , we started observing and gathering information and as a result noticed that the school had only one booth that sold snacks to all kids from grade 1 to grade 9 , the kids of the first , second and third grade found it difficult to buy snacks or candy during the break time because the booth was always crowded with the bigger kids , so our team had the idea of carrying the snacks and candy in boxes and going to the little kids ’ classrooms to sell them the candy . We called this idea “ The moving booth ” and we were determined to test this idea as soon as possible . We started by just four classrooms , we sold our candy to the children in the free time between their classes , and their reaction to “ The moving booth ” confirmed our idea , the children were so happy and you could tell from their reaction that “ The moving booth ” was what they needed for a long time .
After having these confirming data , we continued developing our idea and began to expand it to reach all the classrooms of the school , we even sold snacks to some teachers who forgot to bring their meals with them and were too busy to go to the school booth . “ The moving booth ” was a success and in one week , we collected much more money than we had expected at the beginning of this project .
Insight The learning launch tool has definitely taught me and my team the importance of testing our ideas and assumptions quickly and on a few customers at the beginning . When we began testing our idea in four classrooms only , we were not worried about the failure of the idea
very much because we knew that if it failed , our failure would be fast and cheap . Another thing I have learnt from learning launches is to look for facts only and to be able to see what the customer really needs but ca n’t express properly , just like we did with those children who really needed that moving booth but could not express that need .
Approach After that amazing experience that had surely broadened my mind , I would definitely apply the learning launch tool also next time because it saved our time , effort and money and helped us get feedback from real customers at the very beginning of the project which assured us throughout the project that we were on the right track .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20208 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Challenge & Selection
Storytelling is great tool that I use all the time and studied it in module 2 . Specially , it is much usable in the case of employees as they are working day and night to take the organizations at a next level . Spending time with them , sharing stories , and involving them in our stories may help boost their confidence , inspire them , and helping them to work stress free . Storytelling helps us understanding the people around us in organizations , and also it helps understanding our audience . Understanding audience helps us develop new strategies so that they ’ll be attracted towards the organizations and attracting audience will result in definite boost in the excitement , level of inspiration in the employees of organization and helping them to complete their goals .
Application
I would like to share the story , when running an organization sometimes there are many problems faced by the employees , board members and all other peoples in that organization . Each problem would be solved by applying different strategy . The organization was facing loss in the revenues as well as the loss in number of their audience , this failure was resulting in the reduce level of confidence of employees and the employees were unable to complete their goals . The main reason behind all this was nothing but audience was not getting the proper information about the product and the organization . There was no any fact that the audience would be interested in the buying of product or to invest in that organization . The need was to share the information about product , organization . This can be done by use of storytelling tool , as generating story helps audience get to know all the information they are required . And including them in story help them understand that how they were important for the organization .
Insight & Approach
Well , generating the story with all the relevant information about the product and organization really helped organization not only the number of audience increased but also it help the employees and all other people in the organization to gain their
confidence back , to empowered themselves and this inspire them to work freely in their areas .
So telling story really makes the difference in all aspects and can have the big impact on peoples like in above organization as said by Carlos Reyes in module 2 .
Design thinking really helped me to learn new tools which are used in the process and now as I familiar to all tools I can make my problems solved easily .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Challenge & Selection
Storytelling is great tool that I use all the time and studied it in module 2 . Specially , it is much usable in the case of employees as they are working day and night to take the organizations at a next level . Spending time with them , sharing stories , and involving them in our stories may help boost their confidence , inspire them , and helping them to work stress free . Storytelling helps us understanding the people around us in organizations , and also it helps understanding our audience . Understanding audience helps us develop new strategies so that they ’ll be attracted towards the organizations and attracting audience will result in definite boost in the excitement , level of inspiration in the employees of organization and helping them to complete their goals .
Application
I would like to share the story , when running an organization sometimes there are many problems faced by the employees , board members and all other peoples in that organization . Each problem would be solved by applying different strategy . The organization was facing loss in the revenues as well as the loss in number of their audience , this failure was resulting in the reduce level of confidence of employees and the employees were unable to complete their goals . The main reason behind all this was nothing but audience was not getting the proper information about the product and the organization . There was no any fact that the audience would be interested in the buying of product or to invest in that organization . The need was to share the information about product , organization . This can be done by use of storytelling tool , as generating story helps audience get to know all the information they are required . And including them in story help them understand that how they were important for the organization .
Insight & Approach
Well , generating the story with all the relevant information about the product and organization really helped organization not only the number of audience increased but also it help the employees and all other people in the organization to gain their
confidence back , to empowered themselves and this inspire them to work freely in their areas .
So telling story really makes the difference in all aspects and can have the big impact on peoples like in above organization as said by Carlos Reyes in module 2 .
Design thinking really helped me to learn new tools which are used in the process and now as I familiar to all tools I can make my problems solved easily .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13041 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
Storytelling is , in my opinion , the most important tool to use in any situation in which there
exists a problem needing a solution . As described in Week 2 ’s “ Storytelling Tool ” video lecture , storytelling is a tool that provides Fortune 500 companies , schools , and other organizations the ability to understand both the human dimension of their business as well as the impact of their work and products on clients . Moreover , it provides for superior organic growth and the ability to empathize with said clients to understand their unmet needs at a much deeper level . Regarding my challenge , I have worked at a summer camp held at my high school as an assistant lifeguard for about four years now . Therefore , I help the “ head lifeguard ” teach the girls how to swim with different strokes as well as supervise them during their time to have fun in the pool . The groups I oversee include Pre - K 3 to 6th grade and all of the girls who attend the camp do activities based on a block schedule rotation ; in short , they attend the swimming session in a random order throughout the day rather than in the order of their ages . As these girls enter the pool , they each become so eager to share the stories of how their summer has been so far , spewing details of what they have done and the beautiful places they have visited .
These very stories are important to me because they make me strive to make the girls ’
experiences at the camp just as good as the other memories of their summer . These stories move me to find a way to make their experience at the camp vibrant , a time that they will never forget . I hope to make the days at the summer camp just as fun as their trip to New York City or San Francisco . However , for example , Kindergarten students who endure an intense swimming class right upon their arrival , only to be followed by an intense desire to take a long nap , may not remember such events like their day at summer camp so vividly .
Application
My story of applying the tool to the way the summer camp would run begins with the idea of
keeping the girls as awake as possible to optimize their energy and participation in their other activities such as drama classes and art lessons , rather than the simple goal of only keeping the girls awake instead of caring about their participation . This idea led to the discussion with the camp ’s director and counselors of how to make the schedule more efficient for the girls as they move between activities while trying their best to pay attention in each one as the day drags on . Therefore , I provided the examples of a Pre - K 3 girl and a 6th grader , telling a short story about each one . Overall , I posed the questions : “ What would be more efficient : to have a Pre - K 3 student exert the most energy during the first hour of their day , or to have her exert that energy at the very end of the day in her only session of physical activity ? Also , would n’t it be better to have the 6th graders begin their day exerting more energy at the pool since such exertion wo n’t have such an impact on them being that they are older and much more active ? ” These questions motivated the camp director , counselors , and myself to work together to improve the experience for the girls . This idea led to the changing of the schedule to having the girls attend the swimming session throughout the day based on age and the impact of energy exerted by these girls : the 4th , 5th , and 6th graders would go first , then the 2nd and 3rd graders , then 1st graders , then Kindergarteners , and then levels Pre - K 3 and 4 .
Insight & Approach
Creating this narrative allowed for the camp counselors and director to empathize with the girls
who go to the camp . They empathized because they were able to consider how to make the days at camp more worthwhile for the girls based on what they can handle in regards to their ability to be active and alert for the rest of the day after “ intense ” exercise . This change was applied effectively because it proved the girls to be more alert throughout the day based on when it was that they went swimming ; the Pre - K 3 girls maintained their energy throughout the day until their last session of the day , which was swimming . However , I would apply this change differently to benefit all of the teachers and counselors as well , not only the girls . As a result , the policies and schedule of the camp are always open to adjustments in order to benefit the camp as a whole . No matter the possible improvements , this challenge was truly an eye - opening one because I was able to overcome the challenge with stories that were meant to improve the camp experience for these young girls . These small , hypothetical stories were able to make a big change to make the summer camp vibrant . These stories allowed me to successfully visualize and display my ideas to my peers , followed by the implementation of these ideas to change the goal of keeping the girls awake to the goal of maximizing their potential to succeed in their other daily activities .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
Storytelling is , in my opinion , the most important tool to use in any situation in which there
exists a problem needing a solution . As described in Week 2 ’s “ Storytelling Tool ” video lecture , storytelling is a tool that provides Fortune 500 companies , schools , and other organizations the ability to understand both the human dimension of their business as well as the impact of their work and products on clients . Moreover , it provides for superior organic growth and the ability to empathize with said clients to understand their unmet needs at a much deeper level . Regarding my challenge , I have worked at a summer camp held at my high school as an assistant lifeguard for about four years now . Therefore , I help the “ head lifeguard ” teach the girls how to swim with different strokes as well as supervise them during their time to have fun in the pool . The groups I oversee include Pre - K 3 to 6th grade and all of the girls who attend the camp do activities based on a block schedule rotation ; in short , they attend the swimming session in a random order throughout the day rather than in the order of their ages . As these girls enter the pool , they each become so eager to share the stories of how their summer has been so far , spewing details of what they have done and the beautiful places they have visited .
These very stories are important to me because they make me strive to make the girls ’
experiences at the camp just as good as the other memories of their summer . These stories move me to find a way to make their experience at the camp vibrant , a time that they will never forget . I hope to make the days at the summer camp just as fun as their trip to New York City or San Francisco . However , for example , Kindergarten students who endure an intense swimming class right upon their arrival , only to be followed by an intense desire to take a long nap , may not remember such events like their day at summer camp so vividly .
Application
My story of applying the tool to the way the summer camp would run begins with the idea of
keeping the girls as awake as possible to optimize their energy and participation in their other activities such as drama classes and art lessons , rather than the simple goal of only keeping the girls awake instead of caring about their participation . This idea led to the discussion with the camp ’s director and counselors of how to make the schedule more efficient for the girls as they move between activities while trying their best to pay attention in each one as the day drags on . Therefore , I provided the examples of a Pre - K 3 girl and a 6th grader , telling a short story about each one . Overall , I posed the questions : “ What would be more efficient : to have a Pre - K 3 student exert the most energy during the first hour of their day , or to have her exert that energy at the very end of the day in her only session of physical activity ? Also , would n’t it be better to have the 6th graders begin their day exerting more energy at the pool since such exertion wo n’t have such an impact on them being that they are older and much more active ? ” These questions motivated the camp director , counselors , and myself to work together to improve the experience for the girls . This idea led to the changing of the schedule to having the girls attend the swimming session throughout the day based on age and the impact of energy exerted by these girls : the 4th , 5th , and 6th graders would go first , then the 2nd and 3rd graders , then 1st graders , then Kindergarteners , and then levels Pre - K 3 and 4 .
Insight & Approach
Creating this narrative allowed for the camp counselors and director to empathize with the girls
who go to the camp . They empathized because they were able to consider how to make the days at camp more worthwhile for the girls based on what they can handle in regards to their ability to be active and alert for the rest of the day after “ intense ” exercise . This change was applied effectively because it proved the girls to be more alert throughout the day based on when it was that they went swimming ; the Pre - K 3 girls maintained their energy throughout the day until their last session of the day , which was swimming . However , I would apply this change differently to benefit all of the teachers and counselors as well , not only the girls . As a result , the policies and schedule of the camp are always open to adjustments in order to benefit the camp as a whole . No matter the possible improvements , this challenge was truly an eye - opening one because I was able to overcome the challenge with stories that were meant to improve the camp experience for these young girls . These small , hypothetical stories were able to make a big change to make the summer camp vibrant . These stories allowed me to successfully visualize and display my ideas to my peers , followed by the implementation of these ideas to change the goal of keeping the girls awake to the goal of maximizing their potential to succeed in their other daily activities .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20985 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Mind Mapping
Introduction As a designer, one challenge that I often face is to develop strong branding for my clients . Branding is much more than a logo and nice colors, it involves research, strategy, creation , design and finally management. Since the company and employees values must be reflected in the branding, a deep investigation must be realized in early stages to capture elements and values of the company and its employees that will match with clients expectations. Branding structure can be divided into 4 segments; graphic elements (logo and colors), user experience, voice, and character . To achieve brand character you must incorporate on it human characteristics to achieve personality. This is more than just an appearance; it’s an experience. People connect with your brand and whatever meaning they assign to it is due to its personality . Brand personalities can be classified as archetypes. Carl Jung described archetypes as universal collective patterns of the unconscious. As per Margaret Mark and Carol S. Pearson, “Archetypes are the heartbeat of a brand because they convey a meaning that makes customers relate to a product as if it actually were alive in some way”. Because they are shared universal and unconscious themes of humanity, we can always connect to archetypal stories . There are 12 master archetypes and they are a great way for companies to ‘manage meaning’ in a structured way: the creator, the hero, the outlaw, the lover, the everyman, the sage, the explorer, the innocent, the ruler, the jester, the caregiver and the magician . The challenge A software company that provides human capital management solutions is struggling with awareness and consequently not generating many leads or selling the products. The marketing team keeps changing strategies trying to follow the frequent change of business directions generated by the executive team. Stakeholders don’t quite understand the power of a strong branding and how that would help them to sell more . Insight I believe that a strong brand must be created by a collaboration process involving stakeholders, employees, customers, design, and marketing. Some meetings are scheduled to stimulate the discussion and sketch people vision and minds about the branding meaning . Selection and application I have chosen mindmaps as the main tool to capture people vision about the ideal archetype for the branding. I divide the process into a few meetings where all involved will have the opportunity to showcase and also be challenged to defend their point of view. The process is the following :
First meeting: Understanding that not everybody in the meeting was educated in branding process or familiar with archetypes, I start the process with a presentation to clarify the meaning of it. After that, I invite participants to think which archetypes the company or product would fit and ask them to come to the next meeting with visual images of many movie characters, singers, actors, songs, artists, etc. that has an emotional trigger on him . For example, if the participant chooses the archetype rebel, he or she can bring to the next meeting some images of James Dean, Madonna, Harley - Davidsons or whatever image he thinks that has an emotional rebel component to him . Second meeting: With all archetypes selected, and with this visual data os images collected, the participants are invited to explain why they think that is the best archetype to reflect the branding. The participants are free to change their minds whenever they want to . The main idea is to ramp up the discussions and boost the stakeholder's creativity. After that, participants will receive blank printed storyboards where they will be asked to write and / or draw stories where the product / service would act as the archetype selected. The stories will be revised at the next meeting . Third meeting: This meeting is the most productive and fun meeting to attend. Stakeholders will present their stories and this act normally will generate other stories in the group mind . The participants will at this point understand how the branding is more human than they think. When the presentations are over, all the images collected and storyboards are placed into a wall in archetypes groups . Final meeting: This meeting is opened to the public where anyone can bring their own ideas and place into the wall with post - its. At this point many different points of view were represented, generating a collective mindmap to help to solve the problem . Approach With this information in hands, the marketing team has a compass that will give them the direction to navigate the branding personality and how it will speak to the clients. However , the investment in a user research before this process, would give a huge insight and data to be added to this panel. The marketing team is now ready to proceed to next the steps in the creation of a strong branding .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Mind Mapping
Introduction As a designer, one challenge that I often face is to develop strong branding for my clients . Branding is much more than a logo and nice colors, it involves research, strategy, creation , design and finally management. Since the company and employees values must be reflected in the branding, a deep investigation must be realized in early stages to capture elements and values of the company and its employees that will match with clients expectations. Branding structure can be divided into 4 segments; graphic elements (logo and colors), user experience, voice, and character . To achieve brand character you must incorporate on it human characteristics to achieve personality. This is more than just an appearance; it’s an experience. People connect with your brand and whatever meaning they assign to it is due to its personality . Brand personalities can be classified as archetypes. Carl Jung described archetypes as universal collective patterns of the unconscious. As per Margaret Mark and Carol S. Pearson, “Archetypes are the heartbeat of a brand because they convey a meaning that makes customers relate to a product as if it actually were alive in some way”. Because they are shared universal and unconscious themes of humanity, we can always connect to archetypal stories . There are 12 master archetypes and they are a great way for companies to ‘manage meaning’ in a structured way: the creator, the hero, the outlaw, the lover, the everyman, the sage, the explorer, the innocent, the ruler, the jester, the caregiver and the magician . The challenge A software company that provides human capital management solutions is struggling with awareness and consequently not generating many leads or selling the products. The marketing team keeps changing strategies trying to follow the frequent change of business directions generated by the executive team. Stakeholders don’t quite understand the power of a strong branding and how that would help them to sell more . Insight I believe that a strong brand must be created by a collaboration process involving stakeholders, employees, customers, design, and marketing. Some meetings are scheduled to stimulate the discussion and sketch people vision and minds about the branding meaning . Selection and application I have chosen mindmaps as the main tool to capture people vision about the ideal archetype for the branding. I divide the process into a few meetings where all involved will have the opportunity to showcase and also be challenged to defend their point of view. The process is the following :
First meeting: Understanding that not everybody in the meeting was educated in branding process or familiar with archetypes, I start the process with a presentation to clarify the meaning of it. After that, I invite participants to think which archetypes the company or product would fit and ask them to come to the next meeting with visual images of many movie characters, singers, actors, songs, artists, etc. that has an emotional trigger on him . For example, if the participant chooses the archetype rebel, he or she can bring to the next meeting some images of James Dean, Madonna, Harley - Davidsons or whatever image he thinks that has an emotional rebel component to him . Second meeting: With all archetypes selected, and with this visual data os images collected, the participants are invited to explain why they think that is the best archetype to reflect the branding. The participants are free to change their minds whenever they want to . The main idea is to ramp up the discussions and boost the stakeholder's creativity. After that, participants will receive blank printed storyboards where they will be asked to write and / or draw stories where the product / service would act as the archetype selected. The stories will be revised at the next meeting . Third meeting: This meeting is the most productive and fun meeting to attend. Stakeholders will present their stories and this act normally will generate other stories in the group mind . The participants will at this point understand how the branding is more human than they think. When the presentations are over, all the images collected and storyboards are placed into a wall in archetypes groups . Final meeting: This meeting is opened to the public where anyone can bring their own ideas and place into the wall with post - its. At this point many different points of view were represented, generating a collective mindmap to help to solve the problem . Approach With this information in hands, the marketing team has a compass that will give them the direction to navigate the branding personality and how it will speak to the clients. However , the investment in a user research before this process, would give a huge insight and data to be added to this panel. The marketing team is now ready to proceed to next the steps in the creation of a strong branding .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11119 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Test to learn and achieve better results
Challenge :
I work at a CPG company and the objective we always have is to grow awareness : be a top of mind brand and to increase consumption : higher market share . In a category I worked with , the situation was n’t so optimistic , we were losing share month after month and nobody seemed to know how to turn the situation around . We started having different communication plans that did n’t work at all , doing retail activations that did n’t have the results we were looking for and the situation was getting more difficult and it seemed there was no way out .
Selection :
We though the solution was to put the customer on the center of decision making , that ’s why we decided to use learning launch tool to start doing lots of experiments to test and learn . We wanted to launch a new product but wanted to be sure it will work before doing a traditional huge launch . We started doing consumer understanding sessions to co - create with them a product that will wow them .
Application :
We wanted to develop a new product consumer would love but we wanted to co - create with them and do an experiment to analyze if that was the correct choice . For this , we defined the idea which included : the product and the target it was going to be directed to . We had some assumptions that we went to understand with real consumers where we ended up designing the final product ; when we had it ready , it was a high risk to launch it nationwide because we were afraid of the cannibalization if will bring and that a huge effort will end up with any increase in awareness or market share .
That ’s why , we decided to prototype the product and do a small test where we sold this product and saw the purchase intent of the people , but some changes were made to make it more attractive for consumers including a price correction . When we saw this test was successful and made the corrections , we continued with a bigger test where we did a launch in a region of my country and when we analyzed that consumption was being incremental and this product was helping the brand results , we finally decided to launch it as we had done it since the beginning in a traditional way .
Insight :
By applying this tool , we could validate some assumption we had , for example :
1 . Validating the need : We saw purchase intent of the people and confirmed the hypothesis we
had where we included a new ingredient but did n’t know if that was going to create value for consumers .
2 . Price : We had to make some adjustments in price to be fully competitive and achieve the sell
out we were expecting .
3 . Package : We had to include more information in the package so consumers could understand
the difference between the existing products and this new one .
Approach :
For this situation I think we applied the correct tool because it helped us validate many assumptions we had but we were n’t sure if it was going to be the correct decision or if it was going to harm the brand . Moreover , it allowed us to make the corrections needed before doing a huge launch to finally achieve a successful national launch
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Test to learn and achieve better results
Challenge :
I work at a CPG company and the objective we always have is to grow awareness : be a top of mind brand and to increase consumption : higher market share . In a category I worked with , the situation was n’t so optimistic , we were losing share month after month and nobody seemed to know how to turn the situation around . We started having different communication plans that did n’t work at all , doing retail activations that did n’t have the results we were looking for and the situation was getting more difficult and it seemed there was no way out .
Selection :
We though the solution was to put the customer on the center of decision making , that ’s why we decided to use learning launch tool to start doing lots of experiments to test and learn . We wanted to launch a new product but wanted to be sure it will work before doing a traditional huge launch . We started doing consumer understanding sessions to co - create with them a product that will wow them .
Application :
We wanted to develop a new product consumer would love but we wanted to co - create with them and do an experiment to analyze if that was the correct choice . For this , we defined the idea which included : the product and the target it was going to be directed to . We had some assumptions that we went to understand with real consumers where we ended up designing the final product ; when we had it ready , it was a high risk to launch it nationwide because we were afraid of the cannibalization if will bring and that a huge effort will end up with any increase in awareness or market share .
That ’s why , we decided to prototype the product and do a small test where we sold this product and saw the purchase intent of the people , but some changes were made to make it more attractive for consumers including a price correction . When we saw this test was successful and made the corrections , we continued with a bigger test where we did a launch in a region of my country and when we analyzed that consumption was being incremental and this product was helping the brand results , we finally decided to launch it as we had done it since the beginning in a traditional way .
Insight :
By applying this tool , we could validate some assumption we had , for example :
1 . Validating the need : We saw purchase intent of the people and confirmed the hypothesis we
had where we included a new ingredient but did n’t know if that was going to create value for consumers .
2 . Price : We had to make some adjustments in price to be fully competitive and achieve the sell
out we were expecting .
3 . Package : We had to include more information in the package so consumers could understand
the difference between the existing products and this new one .
Approach :
For this situation I think we applied the correct tool because it helped us validate many assumptions we had but we were n’t sure if it was going to be the correct decision or if it was going to harm the brand . Moreover , it allowed us to make the corrections needed before doing a huge launch to finally achieve a successful national launch
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18686 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I work in the business intelligence department of my organization , and the main task of this department is to analyze the key business processes that occur in our and complementary markets . In fact , it all comes down to building profiles of consumers and the market as a whole , forecasting our operating indicators , and taking into account risks . In addition , my last task in this department was to create a unified system for predicting consumer behaviour based on various data ( both our private and public ) . Of course , internal resources ( budget and time ) limit the project . The implementation period should not exceed 50 days , and the solution itself should provide a high forecast accuracy . The core of the project is to find optimal indicators for describing consumers and this is the most bottleneck in the development .
Selection
My team has already gone through several activities and design thinking tools , so we are ready to try the learning launcher tool . A training launch is an experiment designed to quickly test an idea and prototype . This is what you need in the face of a large number of indicator alternatives . It is possible to understand which mathematical model is suitable for our company ( for our market ) . Alexander Funk made it clear in his video in the fourth week that it is a great tool for such purposes .
Application
When we first started training , we focused on objective indicators , on all sorts of numbers and time series . In particular , we wanted to understand what objective indicators would allow us to best describe the situation ( for example , the state of the stock market , operating indicators , etc . ) . This tested our assumption that objective indicators can not give a high forecast accuracy , regardless of the algorithm used . Then we decided to involve the psychological research department in our company . They helped us develop our models . In fact , we have built their psychological portrait and the method of obtaining this portrait based on numerical and qualitative indicators .
During the second launch of training , we focused on the implementation of this subjective module of the forecasting system . In addition , this gave a result , having implemented this system for several weeks ; we saw that our self - learning system , which combined all the previous developments , made it possible to predict real behaviour . This improved the efficiency of our company by 40 % and attracted many new customers .
Insight
Using a training launch tool , our team identified our assumptions and designed launches for testing . In addition , we thought about the expected results , hoping to find that a flexible approach even in the construction of rigorous mathematical models gave its result . Our actual results initially did not differ from what we anticipated . However , after a few more months it became noticeable that something was missing - a certain psychological market portrait . Moving forward , our team will review this understanding and incorporate it into future launch projects . Continued incorporating insights is especially important at this stage , as launches occur before full deployment in the design thinking timeline .
Approach
Considering that our team has already gone through several activities and tools of design thinking and is in this on the timeline , launching the training is a suitable tool . As mentioned earlier , our team needs to analyze the information from our first two launches and incorporate it into future launch designs . Future launch plans should reflect the knowledge gained , the progress made , and move towards a convincing solution ready for full deployment .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I work in the business intelligence department of my organization , and the main task of this department is to analyze the key business processes that occur in our and complementary markets . In fact , it all comes down to building profiles of consumers and the market as a whole , forecasting our operating indicators , and taking into account risks . In addition , my last task in this department was to create a unified system for predicting consumer behaviour based on various data ( both our private and public ) . Of course , internal resources ( budget and time ) limit the project . The implementation period should not exceed 50 days , and the solution itself should provide a high forecast accuracy . The core of the project is to find optimal indicators for describing consumers and this is the most bottleneck in the development .
Selection
My team has already gone through several activities and design thinking tools , so we are ready to try the learning launcher tool . A training launch is an experiment designed to quickly test an idea and prototype . This is what you need in the face of a large number of indicator alternatives . It is possible to understand which mathematical model is suitable for our company ( for our market ) . Alexander Funk made it clear in his video in the fourth week that it is a great tool for such purposes .
Application
When we first started training , we focused on objective indicators , on all sorts of numbers and time series . In particular , we wanted to understand what objective indicators would allow us to best describe the situation ( for example , the state of the stock market , operating indicators , etc . ) . This tested our assumption that objective indicators can not give a high forecast accuracy , regardless of the algorithm used . Then we decided to involve the psychological research department in our company . They helped us develop our models . In fact , we have built their psychological portrait and the method of obtaining this portrait based on numerical and qualitative indicators .
During the second launch of training , we focused on the implementation of this subjective module of the forecasting system . In addition , this gave a result , having implemented this system for several weeks ; we saw that our self - learning system , which combined all the previous developments , made it possible to predict real behaviour . This improved the efficiency of our company by 40 % and attracted many new customers .
Insight
Using a training launch tool , our team identified our assumptions and designed launches for testing . In addition , we thought about the expected results , hoping to find that a flexible approach even in the construction of rigorous mathematical models gave its result . Our actual results initially did not differ from what we anticipated . However , after a few more months it became noticeable that something was missing - a certain psychological market portrait . Moving forward , our team will review this understanding and incorporate it into future launch projects . Continued incorporating insights is especially important at this stage , as launches occur before full deployment in the design thinking timeline .
Approach
Considering that our team has already gone through several activities and tools of design thinking and is in this on the timeline , launching the training is a suitable tool . As mentioned earlier , our team needs to analyze the information from our first two launches and incorporate it into future launch designs . Future launch plans should reflect the knowledge gained , the progress made , and move towards a convincing solution ready for full deployment .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16688 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I ’m a sales consultant that was invited to create a workshop for a Non profit Organization that work with LGBT population . They want to create a better experience while people schedule a consultation / therapy . They received many complains about the whole processes , as they had different ways to do the same thing . They try to change the way they work , but as they could n’t get a common sense about the better way to do . After that , many tension was created between the teams and nothing changes .
Selection
The visualisation tool was select to create this feeling of collaboration , empathy between the diverses teams members and work in a nonverbal way Also , as we 're thinking about possibilities that we have n't yet seen , visualisation will better reflect it .
Application
The first exercice was to create a good harmony between all participants and try to make then understand that when we work together with the same objective we can achieve good results even if we do n’t participate on all the phases . For that , I said to them to draw a person ( a citizen ) . We had just one paper and each person will make only one line . Once you ’ve done your line , you should give the pen to the next person . Rules : No talks , or tips . Just one line per person . 3 minutes to finish . The second exercice was to put themselves in the place of their patients and try to describe the process of create an appointment and also the difficulties they could face . Rules : groupes were divided in 3 participantes each and they could n’t be from the same department . The main objective was to created to new solutions by with ideation sketching .
Insight & Approach
After the first exercice , all the team was ready to work together and motivate buy the result as they do not imagine that they could create a person without given the other person a “ tip ” on how to keep drawing . This feeling of trust was what they need to think together on new ways to improve their service .
Also the approach of using visualization tool give a sense of union in the team , make then believe that they can create something together and even if the project is not implement they could realize how the results could be . I will definitely use Visualization tool in another workshop .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I ’m a sales consultant that was invited to create a workshop for a Non profit Organization that work with LGBT population . They want to create a better experience while people schedule a consultation / therapy . They received many complains about the whole processes , as they had different ways to do the same thing . They try to change the way they work , but as they could n’t get a common sense about the better way to do . After that , many tension was created between the teams and nothing changes .
Selection
The visualisation tool was select to create this feeling of collaboration , empathy between the diverses teams members and work in a nonverbal way Also , as we 're thinking about possibilities that we have n't yet seen , visualisation will better reflect it .
Application
The first exercice was to create a good harmony between all participants and try to make then understand that when we work together with the same objective we can achieve good results even if we do n’t participate on all the phases . For that , I said to them to draw a person ( a citizen ) . We had just one paper and each person will make only one line . Once you ’ve done your line , you should give the pen to the next person . Rules : No talks , or tips . Just one line per person . 3 minutes to finish . The second exercice was to put themselves in the place of their patients and try to describe the process of create an appointment and also the difficulties they could face . Rules : groupes were divided in 3 participantes each and they could n’t be from the same department . The main objective was to created to new solutions by with ideation sketching .
Insight & Approach
After the first exercice , all the team was ready to work together and motivate buy the result as they do not imagine that they could create a person without given the other person a “ tip ” on how to keep drawing . This feeling of trust was what they need to think together on new ways to improve their service .
Also the approach of using visualization tool give a sense of union in the team , make then believe that they can create something together and even if the project is not implement they could realize how the results could be . I will definitely use Visualization tool in another workshop .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19625 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for Innovation Assignment Paper - AL
1 | P a g e
Challenge :
I work for a Consulting and Technology Services Company that provides services to banks and we are working with a client Bank that needed to update its Mobile Banking offering since it believed that despite all its rich functionality , its customer were still not using the mobile banking application as effectively as they thought they would . Customers were still relying on older and more comfortable banking channels like Branches , ATMs and Online Banking .
A specific challenge was picked up to reduce manual effort and human intervention : Mobile Check Deposit Feature . The challenge was to relaunch the service with enhanced features to ensure that customers used their mobile banking feature to deposit checks instead of coming to the Branch to deposit the same or deposit them at ATMs . This would reduce manual check processing effort and also reduce the burden on Branch staff and push the feature to a more automated approach using the Mobile Check Deposit Service .
Selection :
I selected the Mind Mapping Tool to understand the data that we had gathered on the customers using Mobile Banking . I needed to understand any patterns that might exist and draw insights from the data that we had on the service usage . We had access to data for the last 12 months on :
• How many customers ( of all the retail banking customers ) used Mobile Banking • Customer segments by age , income and geography • How many had used the Check Deposit Service in Mobile Banking • How many had initiated but not completed the transaction • How many customer had successfully completed the transaction • What was the average number of transactions per week and month : for the Bank and per customer
I decided to use the mind mapping tool to gather relevant information from the data we had that would enable us to better understand the Bank ’s customers and how some were successfully using this services but more importantly why most were not using this service .
I believed this tool would help me get insights into their service usage patterns and challenges and would enable me to establish the criteria that would enable idea generation ; ideas that would then translate to actual features resulting in service enhancements .
Application :
I followed the below process to apply the mind mapping tool :
• Analyze the customer data that used Mobile Banking Services and specifically this services • Create a matrix of the customer segments so that we could actually meet customers to use the tool .
Design Thinking for Innovation Assignment Paper - AL
2 | P a g e
• I invited 5 customers from each segment resulting in an overall size of 30 customers . • We blocked a large conference room at the bank and displayed some non - confidential facts about the service and data we had gathered . • My team and I then walked them through the information we had and the various below themes to understand their challenges . We asked them to put down their thoughts for the below areas :
� What features of the service appealed to them and what did not ?
� Ease of use of the check deposit feature : was the service self - explanatory and easy to use ? � User experience : Did the customers think the service flow was logical with least number of steps ? � Risks and Fears : Did the customers feel there were any risks or have any fears on using this service ? � Motivational feature : What would they want to make them use this service more ? • We gave them sticky notes to put down their thoughts in the 3 above areas . We had large white boards where they could place their sticky notes in the relevant areas . The intent was to capture their minds around what worked and what did not .
• They spent about 3 hours with us through this exercise . We started to draw mind - maps based on the inputs they provided us . We were able to group similar feedback and experiences to draw inferences or insights .
Insight :
We got the following key insights from the inputs we gathered from the customers :
• The age group 18 - 30 was the open to trying the service • The age group > 50 years was the least open to trying the service . • The age group > 50 liked to meet a banker or go to an ATM since they needed immediate and physical confirmation ( receipt ) of the check deposit . • The most common reasons / challenges for not using the service were : o Lack of confirmation / receipt o Difficulty in taking a picture of the check o Not sure of what to do with the actual physical check
This feedback gave us insights into key areas we needed to focus on when we designed an enhanced / improved service . This information gave us the design criteria that the design for the new improved service should have . We had started to get ideas around how to make the check image capturing process easier , how to provide transaction confirmations etc .
Design Thinking for Innovation Assignment Paper - AL
3 | P a g e
Approach :
Given our ability to successfully understand the Bank customer ’s minds around their likes , dislikes , apprehensions , fears or challenges for using the Mobile Check Deposit Service ; I think we will continue to use this Mind Mapping Tool for further assignments that need us to understand the customer ’s perspective on a particular service offered by the bank .
Given our experience in analyzing the as - is / current data , I believe we will spend less time in analyzing current data and more time will be spent with the customers to ensure right insights are gathered . We will use the data to create the right customer profile that needs to be brought in for the mind - mapping exercise .
We have 3 other services that need to be studied and we believe we will continue to use the Mind- Mapping tool in the near future too .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation Assignment Paper - AL
1 | P a g e
Challenge :
I work for a Consulting and Technology Services Company that provides services to banks and we are working with a client Bank that needed to update its Mobile Banking offering since it believed that despite all its rich functionality , its customer were still not using the mobile banking application as effectively as they thought they would . Customers were still relying on older and more comfortable banking channels like Branches , ATMs and Online Banking .
A specific challenge was picked up to reduce manual effort and human intervention : Mobile Check Deposit Feature . The challenge was to relaunch the service with enhanced features to ensure that customers used their mobile banking feature to deposit checks instead of coming to the Branch to deposit the same or deposit them at ATMs . This would reduce manual check processing effort and also reduce the burden on Branch staff and push the feature to a more automated approach using the Mobile Check Deposit Service .
Selection :
I selected the Mind Mapping Tool to understand the data that we had gathered on the customers using Mobile Banking . I needed to understand any patterns that might exist and draw insights from the data that we had on the service usage . We had access to data for the last 12 months on :
• How many customers ( of all the retail banking customers ) used Mobile Banking • Customer segments by age , income and geography • How many had used the Check Deposit Service in Mobile Banking • How many had initiated but not completed the transaction • How many customer had successfully completed the transaction • What was the average number of transactions per week and month : for the Bank and per customer
I decided to use the mind mapping tool to gather relevant information from the data we had that would enable us to better understand the Bank ’s customers and how some were successfully using this services but more importantly why most were not using this service .
I believed this tool would help me get insights into their service usage patterns and challenges and would enable me to establish the criteria that would enable idea generation ; ideas that would then translate to actual features resulting in service enhancements .
Application :
I followed the below process to apply the mind mapping tool :
• Analyze the customer data that used Mobile Banking Services and specifically this services • Create a matrix of the customer segments so that we could actually meet customers to use the tool .
Design Thinking for Innovation Assignment Paper - AL
2 | P a g e
• I invited 5 customers from each segment resulting in an overall size of 30 customers . • We blocked a large conference room at the bank and displayed some non - confidential facts about the service and data we had gathered . • My team and I then walked them through the information we had and the various below themes to understand their challenges . We asked them to put down their thoughts for the below areas :
� What features of the service appealed to them and what did not ?
� Ease of use of the check deposit feature : was the service self - explanatory and easy to use ? � User experience : Did the customers think the service flow was logical with least number of steps ? � Risks and Fears : Did the customers feel there were any risks or have any fears on using this service ? � Motivational feature : What would they want to make them use this service more ? • We gave them sticky notes to put down their thoughts in the 3 above areas . We had large white boards where they could place their sticky notes in the relevant areas . The intent was to capture their minds around what worked and what did not .
• They spent about 3 hours with us through this exercise . We started to draw mind - maps based on the inputs they provided us . We were able to group similar feedback and experiences to draw inferences or insights .
Insight :
We got the following key insights from the inputs we gathered from the customers :
• The age group 18 - 30 was the open to trying the service • The age group > 50 years was the least open to trying the service . • The age group > 50 liked to meet a banker or go to an ATM since they needed immediate and physical confirmation ( receipt ) of the check deposit . • The most common reasons / challenges for not using the service were : o Lack of confirmation / receipt o Difficulty in taking a picture of the check o Not sure of what to do with the actual physical check
This feedback gave us insights into key areas we needed to focus on when we designed an enhanced / improved service . This information gave us the design criteria that the design for the new improved service should have . We had started to get ideas around how to make the check image capturing process easier , how to provide transaction confirmations etc .
Design Thinking for Innovation Assignment Paper - AL
3 | P a g e
Approach :
Given our ability to successfully understand the Bank customer ’s minds around their likes , dislikes , apprehensions , fears or challenges for using the Mobile Check Deposit Service ; I think we will continue to use this Mind Mapping Tool for further assignments that need us to understand the customer ’s perspective on a particular service offered by the bank .
Given our experience in analyzing the as - is / current data , I believe we will spend less time in analyzing current data and more time will be spent with the customers to ensure right insights are gathered . We will use the data to create the right customer profile that needs to be brought in for the mind - mapping exercise .
We have 3 other services that need to be studied and we believe we will continue to use the Mind- Mapping tool in the near future too .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21867 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Tools : Mind Mapping Challenge : I work at a newspaper with a wide distribution but with some financial problems as we increasingly lose subscribers every year . Most of our subscribers are 50 + and aging . To tackle with this problem our CEO wanted us to see what we could develop for our younger audiences . Our team agreed we have a wicked problem on our hands ; the financial situation for most newspapers are dwindling as times are changing and more people have begun getting their news via other media than the traditionally printed press . Moreover , if we were to make a product for younger people ( ages 8 - 13 ) we would also have to get their parents on board . A product designed for younger people will still have to be bought by adults for the children as most children can not afford subscription services . There are also legal issues to take into consideration when dealing with youngsters – the produced articles and eventual advertisements directed to them have to be tastefully and legally conducted while still being compelling to the younger audience . We visualized our situation and what we could possibly create to bring a bigger interest to our printed services for younger people . We came up with a few solutions , such as news apps in for smart phones , but for this assignments sake I will focus primarily on the Junior Newspaper idea that we came up with . We have a broad expertise on making newspapers with a successful and strong brand so we wanted to see if we could learn from our past experiences and bring them on board for a new paper designed for children . Admittedly none of us are children any more so we had to understand that audience better . We conducted interviews with 23 children of ages 8 - 13 along with their parents to see what kind of paper they would be willing to subscribe to . We asked them about how interested in the news they were , where they get their news from , on what platforms they search for news and if there are any other products paper- related that they think are missing in today ’s market . Is there any topic in particular they talk to their friends but not their parents about ? Selection : The next step for us to sort out our thoughts and findings was to create a mind map of all the data we collected from the interviews and observations with the children and their parents . As Marian Moore explained in the course ’s third week , the goal of mind mapping is to establish criteria for the What If idea generation phase . Application : We laid out all of our gathered material in our conference hall . It is well lit with nice windows and a great coffee machine along with comfortable chairs and tables . We thought it would be important to establish our “ yard sale ” in a comfortable environment
where our invitees would feel comfortable discussing ours and their own insights . We invited team members from our company : a few journalists , article editors , sales personnel , graphics designers , a couple of IT : s and our CEO . After lunch we invited them over to come have a look at our findings that we had placed on the far wall and handed them a stack of sticky - notes and notepads . We divided them into groups of 4 and asked them to pick out any piece of information they deemed good or interesting and asked them to clump them together on their own section on the wall . We let them take their time and go through each other ’s notes and have them piece everything together in their own time , it took approximately half an hour for each group to have assembled their own “ good clusters ” . The sticky - notes that were n’t up to scratch in our people ’s minds we laid out around the good clusters on the wall . Insight : Our attendees recognized that our interviewed children did n’t really read news . The reasoned they did n’t read news but they did hear them and did talk about them . The insight was the reason children did n’t read news per say is that there is no children ’s newspaper around and that this would be something worth testing in a small testing environment – would children be interested in reading news if there was news directed and written in a language understandable by them ? They did indeed talk about the news with friends and their parents but most news outlets are catered for an older audience with a wider and more mature and harder to understand vocabulary . Another insight was that children spend time talking to their friends about things happening around their home towns . They want to know what happens nearby so they can participate in fun activities such as concerts , festivals , sports events . They also talk about fun facts about animals and nature , and the human body . Insight : children want to read about happenings around their towns , about animals and nature and information about the human body . Approach : I ’d like to think that the statement that our company has financial trouble ergo we need to bring in more young people into the fold is too narrow . The problem is wicked and much larger than that I think . We should try to lay down a more flexible what is to see what can be done to battle our newspapers dwindling subscribers . Maybe the pricing is wrong – maybe the platform needs to be moved even more to electronic versions of the paper ? We have an e - version of our paper but would it be wiser to raise the cost of that and focus more on the development of digital news instead if the market is increasingly becoming more digital ? Are we letting too few advertisements in the paper to cover our costs ? There are many questions and it ’d be wise to have a better understanding of the problem before trying to innovate something new to bolster the finances of the company . Notes : A few sceptics insisted the children would n’t read newspapers even if they were catered for them as children nowadays do n’t “ do anything but use their mobile phones ” . We
took note of this as it is an important aspect to consider . If we were to implement our idea and test if would it be clever to test it as an online edition rather than a paper product ?
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Tools : Mind Mapping Challenge : I work at a newspaper with a wide distribution but with some financial problems as we increasingly lose subscribers every year . Most of our subscribers are 50 + and aging . To tackle with this problem our CEO wanted us to see what we could develop for our younger audiences . Our team agreed we have a wicked problem on our hands ; the financial situation for most newspapers are dwindling as times are changing and more people have begun getting their news via other media than the traditionally printed press . Moreover , if we were to make a product for younger people ( ages 8 - 13 ) we would also have to get their parents on board . A product designed for younger people will still have to be bought by adults for the children as most children can not afford subscription services . There are also legal issues to take into consideration when dealing with youngsters – the produced articles and eventual advertisements directed to them have to be tastefully and legally conducted while still being compelling to the younger audience . We visualized our situation and what we could possibly create to bring a bigger interest to our printed services for younger people . We came up with a few solutions , such as news apps in for smart phones , but for this assignments sake I will focus primarily on the Junior Newspaper idea that we came up with . We have a broad expertise on making newspapers with a successful and strong brand so we wanted to see if we could learn from our past experiences and bring them on board for a new paper designed for children . Admittedly none of us are children any more so we had to understand that audience better . We conducted interviews with 23 children of ages 8 - 13 along with their parents to see what kind of paper they would be willing to subscribe to . We asked them about how interested in the news they were , where they get their news from , on what platforms they search for news and if there are any other products paper- related that they think are missing in today ’s market . Is there any topic in particular they talk to their friends but not their parents about ? Selection : The next step for us to sort out our thoughts and findings was to create a mind map of all the data we collected from the interviews and observations with the children and their parents . As Marian Moore explained in the course ’s third week , the goal of mind mapping is to establish criteria for the What If idea generation phase . Application : We laid out all of our gathered material in our conference hall . It is well lit with nice windows and a great coffee machine along with comfortable chairs and tables . We thought it would be important to establish our “ yard sale ” in a comfortable environment
where our invitees would feel comfortable discussing ours and their own insights . We invited team members from our company : a few journalists , article editors , sales personnel , graphics designers , a couple of IT : s and our CEO . After lunch we invited them over to come have a look at our findings that we had placed on the far wall and handed them a stack of sticky - notes and notepads . We divided them into groups of 4 and asked them to pick out any piece of information they deemed good or interesting and asked them to clump them together on their own section on the wall . We let them take their time and go through each other ’s notes and have them piece everything together in their own time , it took approximately half an hour for each group to have assembled their own “ good clusters ” . The sticky - notes that were n’t up to scratch in our people ’s minds we laid out around the good clusters on the wall . Insight : Our attendees recognized that our interviewed children did n’t really read news . The reasoned they did n’t read news but they did hear them and did talk about them . The insight was the reason children did n’t read news per say is that there is no children ’s newspaper around and that this would be something worth testing in a small testing environment – would children be interested in reading news if there was news directed and written in a language understandable by them ? They did indeed talk about the news with friends and their parents but most news outlets are catered for an older audience with a wider and more mature and harder to understand vocabulary . Another insight was that children spend time talking to their friends about things happening around their home towns . They want to know what happens nearby so they can participate in fun activities such as concerts , festivals , sports events . They also talk about fun facts about animals and nature , and the human body . Insight : children want to read about happenings around their towns , about animals and nature and information about the human body . Approach : I ’d like to think that the statement that our company has financial trouble ergo we need to bring in more young people into the fold is too narrow . The problem is wicked and much larger than that I think . We should try to lay down a more flexible what is to see what can be done to battle our newspapers dwindling subscribers . Maybe the pricing is wrong – maybe the platform needs to be moved even more to electronic versions of the paper ? We have an e - version of our paper but would it be wiser to raise the cost of that and focus more on the development of digital news instead if the market is increasingly becoming more digital ? Are we letting too few advertisements in the paper to cover our costs ? There are many questions and it ’d be wise to have a better understanding of the problem before trying to innovate something new to bolster the finances of the company . Notes : A few sceptics insisted the children would n’t read newspapers even if they were catered for them as children nowadays do n’t “ do anything but use their mobile phones ” . We
took note of this as it is an important aspect to consider . If we were to implement our idea and test if would it be clever to test it as an online edition rather than a paper product ?
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14376 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Facing issue in managing workarounds in an IT development project
Challenge :
While developing a new software from scratch , many workarounds has to be identified , analysed and then implemented . We were a team of 10 people amongst which 6 were developers and 4 were testers . We were supported by our product owner in independent identification of the modules and hence creating tickets for each and every task . Everything was working fine till 2 - 3 weeks , but soon after we were in complete chaos . With significant number of tickets , it was very difficult to track the tickets and identify who was working on a particular ticket and the work status of each tickets . Hence , it significantly affected our team work as no one was apprised of the tasks other then their own and hence created a lot of fuss in case tasks were inter dependent .
Selection :
As a team we came up with a solution that if there was a central system were all the tickets were displayed visually , everyone would be apprised of the status of tickets of the whole team and everyone would know who is working on which ticket and hence would plan their ticket accordingly .
Hence , we adopted the idea of “ Visualisation ” .
Application :
We incorporated a system of Kanban board , where each ticket is segmented into one of the 6 phases namely : Prioritised , Analysis , Development , Peer Review , Testing , Accepted
Prioritised : This column contains all the tickets which needs to be worked on in current sprint .
Analysis : This column contains all tickets which has been picked up from prioritised column and analysis is in progress .
Development : This column contains the tickets for which analysis is completed and development is I progress .
Peer review : This column contains tickets for which development is completed and peer review is in progress .
Testing : This column contains tickets for which development and peer review is completed and are in testing phase .
Accepted : This column contains all the tickets for which all the work is completed and is in acceptance phase .
Insight :
The Kanban model described above looks something like this :
Hence , with this pictorial description anyone can identify which phase the ticket is in currently and plan their tickets accordingly in case of dependency . This improved overall monitoring of tickets .
Approach :
For the mentioned problem statement , I would stick to the “ Visualisation ” concept as it gives a clear understanding of the tickets status and helps in overall monitoring of tickets .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Facing issue in managing workarounds in an IT development project
Challenge :
While developing a new software from scratch , many workarounds has to be identified , analysed and then implemented . We were a team of 10 people amongst which 6 were developers and 4 were testers . We were supported by our product owner in independent identification of the modules and hence creating tickets for each and every task . Everything was working fine till 2 - 3 weeks , but soon after we were in complete chaos . With significant number of tickets , it was very difficult to track the tickets and identify who was working on a particular ticket and the work status of each tickets . Hence , it significantly affected our team work as no one was apprised of the tasks other then their own and hence created a lot of fuss in case tasks were inter dependent .
Selection :
As a team we came up with a solution that if there was a central system were all the tickets were displayed visually , everyone would be apprised of the status of tickets of the whole team and everyone would know who is working on which ticket and hence would plan their ticket accordingly .
Hence , we adopted the idea of “ Visualisation ” .
Application :
We incorporated a system of Kanban board , where each ticket is segmented into one of the 6 phases namely : Prioritised , Analysis , Development , Peer Review , Testing , Accepted
Prioritised : This column contains all the tickets which needs to be worked on in current sprint .
Analysis : This column contains all tickets which has been picked up from prioritised column and analysis is in progress .
Development : This column contains the tickets for which analysis is completed and development is I progress .
Peer review : This column contains tickets for which development is completed and peer review is in progress .
Testing : This column contains tickets for which development and peer review is completed and are in testing phase .
Accepted : This column contains all the tickets for which all the work is completed and is in acceptance phase .
Insight :
The Kanban model described above looks something like this :
Hence , with this pictorial description anyone can identify which phase the ticket is in currently and plan their tickets accordingly in case of dependency . This improved overall monitoring of tickets .
Approach :
For the mentioned problem statement , I would stick to the “ Visualisation ” concept as it gives a clear understanding of the tickets status and helps in overall monitoring of tickets .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13461 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenges
By the end of the course I learned a lot about what is design thinking , that it is not just about the tools and the process . As currently being a student taking up Electronics Engineering my challenge now is how and where to apply the design thinking specially its tools to real situations . Because according to Ali , that the process or everything we ’ve learned here on design thinking for innovation is easy to say and understand but it is not easy to apply . Being a 5th year college student we are now taking up the “ Engineering Design Process ” or what we called our “ Thesis ” which comes up to another challenge on how do I apply properly the steps or process on the design thinking tools I will be using and how do I incorporate or integrate it to the engineering design process , which I believe will give a great outcome because I know that design thinking makes
Selection
I choose the Learning Launch Tool and I knew that it is the testing of the ideas or experiment in the real market place . I selected this design tool because I know that this will help me on my challenges as being a student and incorporating this tool to our engineering design process . This tool will help us know whether our prototype or our test does have this confirming data or otherwise disconfirming data . Both the engineering process and design thinking are both in terms of designing but the good thing in design thinking is the purpose of the learning launch tool ; to get the truth according to Professor Ed Hesse .
Application
Currently we are now on the process of the learning launch . I used learning launch tool on our engineering design process because here we tend to find customers or clients , this design tool helps us to identify what are our customer , wherein it is a very important on stepping in on the customer place for you will be able to identify what are the needs and can gather big amount of data which answers the needed solutions to the problem . As of now we are working as 4 members in the group and I know that being in a small diverse team will keep our insights and observations and cognitive blindness different , thus as we collaborate and share those ideas it will constitute to some big observations leading to good key assumptions . Lots of observations and experiments are done as we move through the process , thus applying what did professor Ed Hesse said that observation is a key way to learn . At first we found out that without applying properly the process of the learning launch lead us to a waste of time gathering data . But as we follow correctly the process which is to set minimum number of percentage of people we talk to because the important thing we need is the big enough sample of data and need right quality of it . As of now we have n’t come out yet on whether to confirm out data and disconfirm it
because were still on the process of it . At the end of the day we hope to have good feedback and outcome .
Insight
By using the learning launch tool , my group was able to use its time more efficient on gathering data . As a student we were able to apply the tool on engineering design process which is the challenge I specified before . And as we go this tool helps us to make our key assumptions more manageable as we focus on value creation , execution , defensibility and scalability . By this we can prioritize our key assumptions and do the test someday to either confirm or disconfirm our data . By applying this tool we better understand what are the effects of this tool for example is that it helps us to meet the needs of our idea and for it to be better than those current alternatives . As we move forward we do n’t fear failure because failing is learning , it is a part of the process . Thus we always seek for opportunity and be ready , prepared and capable of handling situation in this unstable environment .
Approach
We have learned that learning launch is one effective way to be used on engineering design process . I know that this tool will also help on our other courses we are taking up today , and also on our career or start - ups . Well Design thinking is composed of tools and process ; therefore I think that using the other tools and combining them will make us better design thinkers . Because each tool has its different effect and help on the problems we are solving . As an example the visualization which is very efficient because it helps you and your customers understand each other easily . Design thinking tools will help us in dealing with unstable situations . Thus I commend to use different design thinking tools or use it together to have solutions to our problems or satisfy the needs of our customers .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenges
By the end of the course I learned a lot about what is design thinking , that it is not just about the tools and the process . As currently being a student taking up Electronics Engineering my challenge now is how and where to apply the design thinking specially its tools to real situations . Because according to Ali , that the process or everything we ’ve learned here on design thinking for innovation is easy to say and understand but it is not easy to apply . Being a 5th year college student we are now taking up the “ Engineering Design Process ” or what we called our “ Thesis ” which comes up to another challenge on how do I apply properly the steps or process on the design thinking tools I will be using and how do I incorporate or integrate it to the engineering design process , which I believe will give a great outcome because I know that design thinking makes
Selection
I choose the Learning Launch Tool and I knew that it is the testing of the ideas or experiment in the real market place . I selected this design tool because I know that this will help me on my challenges as being a student and incorporating this tool to our engineering design process . This tool will help us know whether our prototype or our test does have this confirming data or otherwise disconfirming data . Both the engineering process and design thinking are both in terms of designing but the good thing in design thinking is the purpose of the learning launch tool ; to get the truth according to Professor Ed Hesse .
Application
Currently we are now on the process of the learning launch . I used learning launch tool on our engineering design process because here we tend to find customers or clients , this design tool helps us to identify what are our customer , wherein it is a very important on stepping in on the customer place for you will be able to identify what are the needs and can gather big amount of data which answers the needed solutions to the problem . As of now we are working as 4 members in the group and I know that being in a small diverse team will keep our insights and observations and cognitive blindness different , thus as we collaborate and share those ideas it will constitute to some big observations leading to good key assumptions . Lots of observations and experiments are done as we move through the process , thus applying what did professor Ed Hesse said that observation is a key way to learn . At first we found out that without applying properly the process of the learning launch lead us to a waste of time gathering data . But as we follow correctly the process which is to set minimum number of percentage of people we talk to because the important thing we need is the big enough sample of data and need right quality of it . As of now we have n’t come out yet on whether to confirm out data and disconfirm it
because were still on the process of it . At the end of the day we hope to have good feedback and outcome .
Insight
By using the learning launch tool , my group was able to use its time more efficient on gathering data . As a student we were able to apply the tool on engineering design process which is the challenge I specified before . And as we go this tool helps us to make our key assumptions more manageable as we focus on value creation , execution , defensibility and scalability . By this we can prioritize our key assumptions and do the test someday to either confirm or disconfirm our data . By applying this tool we better understand what are the effects of this tool for example is that it helps us to meet the needs of our idea and for it to be better than those current alternatives . As we move forward we do n’t fear failure because failing is learning , it is a part of the process . Thus we always seek for opportunity and be ready , prepared and capable of handling situation in this unstable environment .
Approach
We have learned that learning launch is one effective way to be used on engineering design process . I know that this tool will also help on our other courses we are taking up today , and also on our career or start - ups . Well Design thinking is composed of tools and process ; therefore I think that using the other tools and combining them will make us better design thinkers . Because each tool has its different effect and help on the problems we are solving . As an example the visualization which is very efficient because it helps you and your customers understand each other easily . Design thinking tools will help us in dealing with unstable situations . Thus I commend to use different design thinking tools or use it together to have solutions to our problems or satisfy the needs of our customers .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13817 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge/
Selection
Mind
mapping
plays
a
crucial
role
in
the
design
thinking
process .
According
to
Week
3 ’s
“ Mind
Mapping ”
video ,
this
technique
allows
the
user
to
pinpoint
patterns
and
trends
from
data
collected
during
the
exploration
stage .
As
a
teacher ,
I
have
used
this
tool
to
understand
the
needs
and
interests
of
my
students
with
varying
socioeconomic
and
educational
backgrounds .
Students
learn
in
different
ways .
For
that
reason ,
mind
mapping
is
a
valuable
tool
that
teachers
can
use
to
pinpoint
educational
models / pedagogies
that
best
accommodate
to
the
unique
and
diverse
needs
of
students .
As
shown
in
the
“ The
Idea
Generation
Process ”
video ,
receiving
and
sorting
suggestions
can
be
a
messy
process .
Thankfully ,
mind
mapping
provides
a
clear
visual
resource
that
makes
connection
with
facts
and
ideas
very
clearly .
Application
I
start
the
mind
mapping
process
by
setting
up
stations
in
which
students
can
participate
in
a
variety
of
activities
ranging
from
e-‐learning
to
collaborative
games
to
hands-‐on
experiments .
At
any
time ,
students
can
enter
and
leave
a
station .
They
have
the
option
to
move
to
another
station .
Each
station
has
a
post-‐it
section ,
where
students
can
leave
input
about
their
experiences .
Positive
post-‐it
messages
formed
their
own
cluster
whereas
the
negative
ones
did
too .
In
the
end ,
the
notes
provided
valuable
insights
identifying
which
instruction
modes
improved
student
learning
and
captured
the
students ’
interest .
With
the
students ’
feedback ,
I
created
a
web
with
numerous
visual
pathways
that
organized
students ’
feedback
into
a
visual
picture .
Mind
mapping
allowed
me
to
easily
see
different
details
and
recognize
connections
among
seemingly
unrelated
findings .
Insight
After
students
went
around
each
station
and
provided
input
on
different
learning
stations ,
I
collected
and
read
all
of
the
post-‐it
notes .
My
students ’
feedback
made
me
realize
the
importance
of
a
blended
classroom
in
order
for
students
to
engage
in
different
learning
environments .
In
a
blended
learning
setting ,
students
are
able
to
receive
traditional
in-‐person
classroom
instruction
and
self-‐paced
online
learning .
This
learning
model
provides
an
interactive ,
digital
environment
wherein
students
are
able
to
receive
one-‐and-‐one
supervision
while
working
with
digital
technology .
Students
were
tired
of
the
traditional
teaching
instruction ,
and
wanted
to
incorporate
more
digital
technology
in
the
classroom .
In
recent
years ,
the
proliferation
of
technology
has
changed
how
society
receives
and
absorbs
information .
If
used
correctly ,
technology
can
provide
personalized
instruction
that
addresses
the
unique
needs
and
interests
of
every
student .
Furthermore ,
as
society
becomes
more
intertwined
with
and
dependent
on
technology ,
it
is
important
that
students
are
comfortable
with
digital
media .
Additionally ,
given
that
a
significant
number
of
my
students
hail
from
low
socioeconomic
households
that
lack
advanced
technology
or
Internet
services ,
it
is
important
to
provide
opportunities
for
students
to
develop
and
strengthen
their
technology
skillset .
Applying
design-‐thinking
techniques
made
me
realize
how
the
users
can
connect
seemingly
unrelated
findings
to
find
a
product
that
serves
individuals
with
varying
interests .
If
the
designer
finds
a
common
problem
that
affects
people
with
varying
backgrounds ,
it
is
likely
that
the
product
will
be
well
received .
For
that
reason ,
it
is
important
to
receive
feedback
and
input
from
a
wide
variety
of
people
who
are
the
audience
of
the
product .
Approach
Since
implementing
the
stations ,
I
have
learned
that
mind
mapping
can
work
more
efficiently
if
I
come
to
the
exploration
stage
with
more
ideas .
It
could
be
possible
that
there
may
be
better
learning
instruction
that
matches
better
with
my
students .
I
could
also
receive
tips
from
educators
who
have
significant
experience
working
with
blended
classrooms .
Different
forms
of
the
blended
classroom
could
be
introduced ,
thus
allowing
students
to
be
aware
of
the
different
ways
technology
that
could
be
incorporated
in
the
classroom .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge/
Selection
Mind
mapping
plays
a
crucial
role
in
the
design
thinking
process .
According
to
Week
3 ’s
“ Mind
Mapping ”
video ,
this
technique
allows
the
user
to
pinpoint
patterns
and
trends
from
data
collected
during
the
exploration
stage .
As
a
teacher ,
I
have
used
this
tool
to
understand
the
needs
and
interests
of
my
students
with
varying
socioeconomic
and
educational
backgrounds .
Students
learn
in
different
ways .
For
that
reason ,
mind
mapping
is
a
valuable
tool
that
teachers
can
use
to
pinpoint
educational
models / pedagogies
that
best
accommodate
to
the
unique
and
diverse
needs
of
students .
As
shown
in
the
“ The
Idea
Generation
Process ”
video ,
receiving
and
sorting
suggestions
can
be
a
messy
process .
Thankfully ,
mind
mapping
provides
a
clear
visual
resource
that
makes
connection
with
facts
and
ideas
very
clearly .
Application
I
start
the
mind
mapping
process
by
setting
up
stations
in
which
students
can
participate
in
a
variety
of
activities
ranging
from
e-‐learning
to
collaborative
games
to
hands-‐on
experiments .
At
any
time ,
students
can
enter
and
leave
a
station .
They
have
the
option
to
move
to
another
station .
Each
station
has
a
post-‐it
section ,
where
students
can
leave
input
about
their
experiences .
Positive
post-‐it
messages
formed
their
own
cluster
whereas
the
negative
ones
did
too .
In
the
end ,
the
notes
provided
valuable
insights
identifying
which
instruction
modes
improved
student
learning
and
captured
the
students ’
interest .
With
the
students ’
feedback ,
I
created
a
web
with
numerous
visual
pathways
that
organized
students ’
feedback
into
a
visual
picture .
Mind
mapping
allowed
me
to
easily
see
different
details
and
recognize
connections
among
seemingly
unrelated
findings .
Insight
After
students
went
around
each
station
and
provided
input
on
different
learning
stations ,
I
collected
and
read
all
of
the
post-‐it
notes .
My
students ’
feedback
made
me
realize
the
importance
of
a
blended
classroom
in
order
for
students
to
engage
in
different
learning
environments .
In
a
blended
learning
setting ,
students
are
able
to
receive
traditional
in-‐person
classroom
instruction
and
self-‐paced
online
learning .
This
learning
model
provides
an
interactive ,
digital
environment
wherein
students
are
able
to
receive
one-‐and-‐one
supervision
while
working
with
digital
technology .
Students
were
tired
of
the
traditional
teaching
instruction ,
and
wanted
to
incorporate
more
digital
technology
in
the
classroom .
In
recent
years ,
the
proliferation
of
technology
has
changed
how
society
receives
and
absorbs
information .
If
used
correctly ,
technology
can
provide
personalized
instruction
that
addresses
the
unique
needs
and
interests
of
every
student .
Furthermore ,
as
society
becomes
more
intertwined
with
and
dependent
on
technology ,
it
is
important
that
students
are
comfortable
with
digital
media .
Additionally ,
given
that
a
significant
number
of
my
students
hail
from
low
socioeconomic
households
that
lack
advanced
technology
or
Internet
services ,
it
is
important
to
provide
opportunities
for
students
to
develop
and
strengthen
their
technology
skillset .
Applying
design-‐thinking
techniques
made
me
realize
how
the
users
can
connect
seemingly
unrelated
findings
to
find
a
product
that
serves
individuals
with
varying
interests .
If
the
designer
finds
a
common
problem
that
affects
people
with
varying
backgrounds ,
it
is
likely
that
the
product
will
be
well
received .
For
that
reason ,
it
is
important
to
receive
feedback
and
input
from
a
wide
variety
of
people
who
are
the
audience
of
the
product .
Approach
Since
implementing
the
stations ,
I
have
learned
that
mind
mapping
can
work
more
efficiently
if
I
come
to
the
exploration
stage
with
more
ideas .
It
could
be
possible
that
there
may
be
better
learning
instruction
that
matches
better
with
my
students .
I
could
also
receive
tips
from
educators
who
have
significant
experience
working
with
blended
classrooms .
Different
forms
of
the
blended
classroom
could
be
introduced ,
thus
allowing
students
to
be
aware
of
the
different
ways
technology
that
could
be
incorporated
in
the
classroom .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19783 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | MIIND MAPPING
Challenge : As a student I have faced a problem in my life in some situations that I ca n’t
remember something or grasp it quickly at the moment it is said to me . For example a situation
in my college where I was learning some practical sessions regarding engines testing etc , which
was explained by my lecturer . At that point of time I was listening keenly but after that when I
am supposed to say process to my friends I am unable to do that . Then I realized that I can tell
what I have learned but not in a sequence but I can remember the parts through which he had
gone through .
Selection : Mind mapping is a tool successor to visualization . For every aspect which happens in
our daily life follows a sequence like we will visualize it first and then we will frame it into a
structure . By using mind mapping we can divide the entire session into sub divisions like main
branches and then to sub branches . So I have selected mind mapping as a tool to my challenge
because I can remember it forever by creating a branch like structure in my mind and then
recollect and retrieve it whenever required .
Application : I have applied it by dividing the main components and sub systems in the engine .
How the power transmission takes place and how to identify them through some visual effects
like drawing a flow chart and dividing into sub systems and then remembering . I have started
creating a flowchart or a cycle in my mind through different variations like how the flow takes
place and are there any alternative ways to that .
Insights : It helped me to think more creative and out of the box . It helped me to create some
short cuts in a clear cut way . One can even find out the solutions using mind mapping because I
can identify the bottlenecks in the process due to which I was unable to say the process and
rectify them . I came to learn how to grasp anything quickly and clearly .
Approach : I will apply same tool effectively from next time not only in my professional life but
also in my personal life because it helps to rectify the problems too . For every single situation
like in order to give presentations or explain anything to customers I will create a mind map and
explain to them .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: MIIND MAPPING
Challenge : As a student I have faced a problem in my life in some situations that I ca n’t
remember something or grasp it quickly at the moment it is said to me . For example a situation
in my college where I was learning some practical sessions regarding engines testing etc , which
was explained by my lecturer . At that point of time I was listening keenly but after that when I
am supposed to say process to my friends I am unable to do that . Then I realized that I can tell
what I have learned but not in a sequence but I can remember the parts through which he had
gone through .
Selection : Mind mapping is a tool successor to visualization . For every aspect which happens in
our daily life follows a sequence like we will visualize it first and then we will frame it into a
structure . By using mind mapping we can divide the entire session into sub divisions like main
branches and then to sub branches . So I have selected mind mapping as a tool to my challenge
because I can remember it forever by creating a branch like structure in my mind and then
recollect and retrieve it whenever required .
Application : I have applied it by dividing the main components and sub systems in the engine .
How the power transmission takes place and how to identify them through some visual effects
like drawing a flow chart and dividing into sub systems and then remembering . I have started
creating a flowchart or a cycle in my mind through different variations like how the flow takes
place and are there any alternative ways to that .
Insights : It helped me to think more creative and out of the box . It helped me to create some
short cuts in a clear cut way . One can even find out the solutions using mind mapping because I
can identify the bottlenecks in the process due to which I was unable to say the process and
rectify them . I came to learn how to grasp anything quickly and clearly .
Approach : I will apply same tool effectively from next time not only in my professional life but
also in my personal life because it helps to rectify the problems too . For every single situation
like in order to give presentations or explain anything to customers I will create a mind map and
explain to them .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 8986 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch- Gaming device
Challenge and selection The most useful tool to my team has been the learning launch , or marketing prototype , to make sure the idea we has is feasible and viable in the current market . Learning launches involve small test groups and can prove useful in low cost scenarios were there are low stakes with our potential customers and users . Our learning launch would include a classroom of friends and relatives who are working with us to test the gaming device my team would like to produce . During this launch , we would use video recording of the scene as the gaming device is being played . We would also include surveys of the students in the classroom to make sure the purpose and key elements of the game are identified by the players . This learning launch would help us gather real life understanding of how our customers ( schools ) and users ( students ) would interact with the game in a controlled setting .
Application
We would start the process by inviting the students in the school to an after school activity which would be monitored by our team and school officials . To develop the launch we would allow students to play in teams of up to three but no less than two , with one adult facilitator . Each team would receive one set of the gaming device and one set of instructors on the three types of games they could play with the dice . The materials would include a survey for the facilitator of the response from the children and how easy each of the games were to understand . After each team has played for 30 minutes to 1 hour . The test student groups could range from ages 7 - 14 .
The facilitator could collect the survey data from each group to ensure that all the questions have been answered . The five questions in the survey could include : How exciting was this game ? ( 1 - 10 scale ) , How is easy was this game to understand ( 1 - 10 ) , Did you learning a lot about math ? Did this game teach you to think quickly about math ? ( 1 - 10 ) , Do you think math is fun ? ( 1 - 10 scale ) , What do you wish was included in the game ? These questions could be asked before and after the games are played to make sure that the information collected can provide us with insights into how the game feels to be played in a target audience in a monitored setting .
After the demonstrations are completed it may be useful to offer a forum for all the children to receive a presentation on what this gaming devices purpose , functions , and applications are from the creator ’s perspective . For instance . the creator of the gaming device could talk about the games and show the students how the games could help the students . We could then ask the students to brainstorm with the presentation team about the effectiveness of the game with regards to creating an excitement for math , teaching them to think in their minds about answers to math problems , and further applications about statistics and math . We could share also insights about the survey with them and use this information to gauge how receptive our audience would be to paying any amount for the gaming device .
It may be best to record all of this process to gather insights both during and after the launch sessions . It may be difficult to garner approval for video information to be made public in the public school setting involving children but if at all possible the video could be used for further marketing purposes and the video would ensure robust interpretation of our target audience
reaction to the gaming device . I would incorporate this feedback on the gaming device into our portfolio about the idea and use the feedback to inform whether we have the right target audience . I would also set up scales to organize positive feedback of the data 90 % positive and above would lend confidence to pursuing the idea and 89%-70 % would be lend more careful research into the gaming device and anything below 69 % positive response according the the scaled data would cause me to advise our team of tabling the idea and revisiting the framework by which the idea was developed .
Insight and approach
I have learned that learning launches give business venture a new and fresh outlook to exploring an idea . Rather than investing on projections our team can invest based on information and surveys . Using this framework we can garner more support and information early on and not waste time making faulty or fraudulent assumptions . Instead , we can use surveys , video , and collaborative brainstorming to investigate early on , details we may have missed while developing the idea .
Moreover , we can identify real needs with the consumer to make sure the need is present and that our gaming device addresses this real unmet need . We can also identify what we do n’t know , what we need to know more about , and how reliable are our assumptions about this game . Analysis of buying patterns and the likelihood that our target market would purchase the gaming device would help us develop more information about the financials for this venture . This learning launch is very useful in insuring that before large investments are made in the new product , we have tested the product with our target audience and insured that the need exists in the market . This resource and information is invaluable to a new venture .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch- Gaming device
Challenge and selection The most useful tool to my team has been the learning launch , or marketing prototype , to make sure the idea we has is feasible and viable in the current market . Learning launches involve small test groups and can prove useful in low cost scenarios were there are low stakes with our potential customers and users . Our learning launch would include a classroom of friends and relatives who are working with us to test the gaming device my team would like to produce . During this launch , we would use video recording of the scene as the gaming device is being played . We would also include surveys of the students in the classroom to make sure the purpose and key elements of the game are identified by the players . This learning launch would help us gather real life understanding of how our customers ( schools ) and users ( students ) would interact with the game in a controlled setting .
Application
We would start the process by inviting the students in the school to an after school activity which would be monitored by our team and school officials . To develop the launch we would allow students to play in teams of up to three but no less than two , with one adult facilitator . Each team would receive one set of the gaming device and one set of instructors on the three types of games they could play with the dice . The materials would include a survey for the facilitator of the response from the children and how easy each of the games were to understand . After each team has played for 30 minutes to 1 hour . The test student groups could range from ages 7 - 14 .
The facilitator could collect the survey data from each group to ensure that all the questions have been answered . The five questions in the survey could include : How exciting was this game ? ( 1 - 10 scale ) , How is easy was this game to understand ( 1 - 10 ) , Did you learning a lot about math ? Did this game teach you to think quickly about math ? ( 1 - 10 ) , Do you think math is fun ? ( 1 - 10 scale ) , What do you wish was included in the game ? These questions could be asked before and after the games are played to make sure that the information collected can provide us with insights into how the game feels to be played in a target audience in a monitored setting .
After the demonstrations are completed it may be useful to offer a forum for all the children to receive a presentation on what this gaming devices purpose , functions , and applications are from the creator ’s perspective . For instance . the creator of the gaming device could talk about the games and show the students how the games could help the students . We could then ask the students to brainstorm with the presentation team about the effectiveness of the game with regards to creating an excitement for math , teaching them to think in their minds about answers to math problems , and further applications about statistics and math . We could share also insights about the survey with them and use this information to gauge how receptive our audience would be to paying any amount for the gaming device .
It may be best to record all of this process to gather insights both during and after the launch sessions . It may be difficult to garner approval for video information to be made public in the public school setting involving children but if at all possible the video could be used for further marketing purposes and the video would ensure robust interpretation of our target audience
reaction to the gaming device . I would incorporate this feedback on the gaming device into our portfolio about the idea and use the feedback to inform whether we have the right target audience . I would also set up scales to organize positive feedback of the data 90 % positive and above would lend confidence to pursuing the idea and 89%-70 % would be lend more careful research into the gaming device and anything below 69 % positive response according the the scaled data would cause me to advise our team of tabling the idea and revisiting the framework by which the idea was developed .
Insight and approach
I have learned that learning launches give business venture a new and fresh outlook to exploring an idea . Rather than investing on projections our team can invest based on information and surveys . Using this framework we can garner more support and information early on and not waste time making faulty or fraudulent assumptions . Instead , we can use surveys , video , and collaborative brainstorming to investigate early on , details we may have missed while developing the idea .
Moreover , we can identify real needs with the consumer to make sure the need is present and that our gaming device addresses this real unmet need . We can also identify what we do n’t know , what we need to know more about , and how reliable are our assumptions about this game . Analysis of buying patterns and the likelihood that our target market would purchase the gaming device would help us develop more information about the financials for this venture . This learning launch is very useful in insuring that before large investments are made in the new product , we have tested the product with our target audience and insured that the need exists in the market . This resource and information is invaluable to a new venture .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21754 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge Everybody is facing the Covid19 and it may affects different parts of people ’s life . One of the most difficult part is being forced to stay indoors for months without the possibility to see other people or / and work , carry forward personal projects and goals . In this weird and never happened situation people are easily dealing with negative thoughts , confusion , isolation , anxiety and in general pessimism about their future . In such times of uncertainty , the only way forward is to accept that while people do n’t have control over everything , there are some things they can do to stay positive about the future . Selection I chose Storytelling as a great tool to help connect , inspire and stimulate positive thoughts . Sharing stories of their lives in which they felt emotions of fear , confusion , negativity and anxiety and think about how they and other people have handled these situations can be a great way to empathize , connect and visualize some new ways to face this moment .
Application Sometimes addressing how someone handle a difficult and personal situation can impact everyone for the better , even if everyone had his own experiences , stories and past . I ’ve conducted an online interview to 25 people between 20 to 30 years old divided in two different stages : the first one to research , confirm the assumptions and the second one to share their personal stories among them and how they handled those situations described above . The first stage helped me define my initials assumptions were true by proving that more than 75 % of the people were facing up and down and a general feeling of confusion during the Covid19 . The second stage consisted in sharing their personal stories between each other . They had to answers to three questions :
1 . Think of a moment in your life where you felt destabilized , confused , anxious and describe how you managed to overcome it .
2 . If you had to help a friend in a moment of difficulty , what would you say to help him to keep a positive mentality ?
3 . There should have been a time in your life when you found yourself facing a problem that seemed insurmountable and instead you overcome it . What was the " winning factor " ?
At the end they had to explain if they found this experiment valuable and useful and why .
Insight & Approach By applying the survey and storytelling tool , I identified my assumptions and I have learned that the storytelling tool had a very important role : it projects you into a reality that is not yours but with which you try to find affinity , almost spontaneously leads you to put yourself in other 's shoes and magically empathizes . One of the feedback I received : “ I like the idea because I am convinced that sometimes to loosen up and talk to strangers increases the value of the words that are used and the emotions that come out of them ; feeling free from parental / friendly conditionings is like spitting fire slowly without the fear of someone being burned , disappointed , surprised . ” Since I discovered that the most valuable aspect is the empathy created , next time I would use the storytelling tool by creating focus groups in person to increase the power of storytelling .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge Everybody is facing the Covid19 and it may affects different parts of people ’s life . One of the most difficult part is being forced to stay indoors for months without the possibility to see other people or / and work , carry forward personal projects and goals . In this weird and never happened situation people are easily dealing with negative thoughts , confusion , isolation , anxiety and in general pessimism about their future . In such times of uncertainty , the only way forward is to accept that while people do n’t have control over everything , there are some things they can do to stay positive about the future . Selection I chose Storytelling as a great tool to help connect , inspire and stimulate positive thoughts . Sharing stories of their lives in which they felt emotions of fear , confusion , negativity and anxiety and think about how they and other people have handled these situations can be a great way to empathize , connect and visualize some new ways to face this moment .
Application Sometimes addressing how someone handle a difficult and personal situation can impact everyone for the better , even if everyone had his own experiences , stories and past . I ’ve conducted an online interview to 25 people between 20 to 30 years old divided in two different stages : the first one to research , confirm the assumptions and the second one to share their personal stories among them and how they handled those situations described above . The first stage helped me define my initials assumptions were true by proving that more than 75 % of the people were facing up and down and a general feeling of confusion during the Covid19 . The second stage consisted in sharing their personal stories between each other . They had to answers to three questions :
1 . Think of a moment in your life where you felt destabilized , confused , anxious and describe how you managed to overcome it .
2 . If you had to help a friend in a moment of difficulty , what would you say to help him to keep a positive mentality ?
3 . There should have been a time in your life when you found yourself facing a problem that seemed insurmountable and instead you overcome it . What was the " winning factor " ?
At the end they had to explain if they found this experiment valuable and useful and why .
Insight & Approach By applying the survey and storytelling tool , I identified my assumptions and I have learned that the storytelling tool had a very important role : it projects you into a reality that is not yours but with which you try to find affinity , almost spontaneously leads you to put yourself in other 's shoes and magically empathizes . One of the feedback I received : “ I like the idea because I am convinced that sometimes to loosen up and talk to strangers increases the value of the words that are used and the emotions that come out of them ; feeling free from parental / friendly conditionings is like spitting fire slowly without the fear of someone being burned , disappointed , surprised . ” Since I discovered that the most valuable aspect is the empathy created , next time I would use the storytelling tool by creating focus groups in person to increase the power of storytelling .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17249 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge and Selection
My challenge was to design an optimal processing station for a new chamber , which needs to be capable of running many different applications . The different application have different requirements and emphasize different aspects of performance differently . This means that certain characteristics of the station , for example flow and temperature characteristics , are more important for certain applications than others . In some cases those requirements are conflicting or inversely related , so it involves making tradeoffs . My goal was to create the minimum number of configurations of process stations to satisfy the various requirements . Initially a lot of analysis was done , which generated various numerical values and individual graphs . After compiling much of this data I decided that more visualization would be the best tool to use , because it can graphically assist in mapping the requirements , outputs , and capabilities , while highlighting gaps . It not only easier for me to see , but it also made it easier to explain to others .
Application
I used visualization by creating a 3D map of three of the most important characteristics and mapping where the different designs sit in the three dimensional space of those requirements . In addition I mapped the expected requirements of prospective application into the same space , which allowed everyone to see where the designs match up and where there are gaps .
Insight
I learned a new tool for clearly showing requirements and design tradeoffs when the number of dimensions is low enough . In this case it was possible to simplify down to the three most important characteristics . It showed me where I needed to focus my design efforts and where an optimal solution might be found , with this solution being the best combination of performance in different areas .
Approach
I learned that this technique can be used earlier in the process to guide design before significant design activity has been undertaken . It could be used to see from the beginning whether there is an optimal design for all known applications or if multiple designs are needed . My current use of the tool showed later in the process where there gaps based on the designs that were already done . It could be done more efficiently if the tool is used earlier .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge and Selection
My challenge was to design an optimal processing station for a new chamber , which needs to be capable of running many different applications . The different application have different requirements and emphasize different aspects of performance differently . This means that certain characteristics of the station , for example flow and temperature characteristics , are more important for certain applications than others . In some cases those requirements are conflicting or inversely related , so it involves making tradeoffs . My goal was to create the minimum number of configurations of process stations to satisfy the various requirements . Initially a lot of analysis was done , which generated various numerical values and individual graphs . After compiling much of this data I decided that more visualization would be the best tool to use , because it can graphically assist in mapping the requirements , outputs , and capabilities , while highlighting gaps . It not only easier for me to see , but it also made it easier to explain to others .
Application
I used visualization by creating a 3D map of three of the most important characteristics and mapping where the different designs sit in the three dimensional space of those requirements . In addition I mapped the expected requirements of prospective application into the same space , which allowed everyone to see where the designs match up and where there are gaps .
Insight
I learned a new tool for clearly showing requirements and design tradeoffs when the number of dimensions is low enough . In this case it was possible to simplify down to the three most important characteristics . It showed me where I needed to focus my design efforts and where an optimal solution might be found , with this solution being the best combination of performance in different areas .
Approach
I learned that this technique can be used earlier in the process to guide design before significant design activity has been undertaken . It could be used to see from the beginning whether there is an optimal design for all known applications or if multiple designs are needed . My current use of the tool showed later in the process where there gaps based on the designs that were already done . It could be done more efficiently if the tool is used earlier .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12014 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Non - Business Use
Challenge :
In all programs and projects cycles a risk workshop is mandated to be conducted and its highly
recommended to be conducted at an early stage of each project cycle . The main goal of the risk workshop is to identify all the possible risks which may appear in the project life cycles , to either overcome any possible threats and enhance any opportunities . The challenge that always appears in all workshops the process of the risk identification and get all the participants thoughts and ideas to be shared . Followed by the identification of the impact and the probability of each risk . In addition , to plan for an action with clear responses and assign a person either a team member or a stakeholder as a champion to the identified risk to be accountable to act once the risk getting close or appear .
Selection :
Mind mapping is a great tool to be utilized to help the workshop facilitator and the participants
to clear the workshop goal and techniques that will be used to identify risks . I have selected mind mapping tool to identify the gaps and try to link the recent challenges that we have faced recently in identifying risks in one of the workshops done earlier and to capture the gaps before the next workshop .
Application :
One of the main actions to identify the project or the program risk items is by conducting a
project Risk workshop at an early stage of the project , to get the most benefit of the mentioned workshop . In the last risk workshop that I have attended , I noticed that the participants were facing difficulties and struggles to identify risks . During that workshop the facilitator was trying to enhance the participants to share their thoughts and ideas , however the risk identification still very low and does not meet the subject and the intention of the workshop . I have suggested to the facilitator to walk us through the planned risk identification technique and consider using more than one technique to get the most benefit of each method .
Insight :
I found out that considering the mind mapping by aligning the participants around a common
understanding about the goal of the workshop and what are the techniques that will be used , added a lot to the workshop .
Approach :
In the following workshop , I made sure that this way was followed to enhance the workshop
outcome . The facilitator started with a brief of the workshop and from my side I asked questions to clear some points to all participants that I have faced in the previous workshop . Considering this way as a mind mapping is clearly identify the what is , what if , what wows until reaching the what fits . It was
Non - Business Use
clearly noticed that the following the Mind mapping way improve the workshop facilitating and the outcome .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Non - Business Use
Challenge :
In all programs and projects cycles a risk workshop is mandated to be conducted and its highly
recommended to be conducted at an early stage of each project cycle . The main goal of the risk workshop is to identify all the possible risks which may appear in the project life cycles , to either overcome any possible threats and enhance any opportunities . The challenge that always appears in all workshops the process of the risk identification and get all the participants thoughts and ideas to be shared . Followed by the identification of the impact and the probability of each risk . In addition , to plan for an action with clear responses and assign a person either a team member or a stakeholder as a champion to the identified risk to be accountable to act once the risk getting close or appear .
Selection :
Mind mapping is a great tool to be utilized to help the workshop facilitator and the participants
to clear the workshop goal and techniques that will be used to identify risks . I have selected mind mapping tool to identify the gaps and try to link the recent challenges that we have faced recently in identifying risks in one of the workshops done earlier and to capture the gaps before the next workshop .
Application :
One of the main actions to identify the project or the program risk items is by conducting a
project Risk workshop at an early stage of the project , to get the most benefit of the mentioned workshop . In the last risk workshop that I have attended , I noticed that the participants were facing difficulties and struggles to identify risks . During that workshop the facilitator was trying to enhance the participants to share their thoughts and ideas , however the risk identification still very low and does not meet the subject and the intention of the workshop . I have suggested to the facilitator to walk us through the planned risk identification technique and consider using more than one technique to get the most benefit of each method .
Insight :
I found out that considering the mind mapping by aligning the participants around a common
understanding about the goal of the workshop and what are the techniques that will be used , added a lot to the workshop .
Approach :
In the following workshop , I made sure that this way was followed to enhance the workshop
outcome . The facilitator started with a brief of the workshop and from my side I asked questions to clear some points to all participants that I have faced in the previous workshop . Considering this way as a mind mapping is clearly identify the what is , what if , what wows until reaching the what fits . It was
Non - Business Use
clearly noticed that the following the Mind mapping way improve the workshop facilitating and the outcome .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12421 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge :
Optimize the test conditions for a quadrupole mass analyzer in a liquid chromatography system . Selection & Application : To do so , I first conducted a DOE to determine the top factors that impact the accuracy of test results , with a minimum amount of noise in the test result . This tool was selected because it is essential to narrow down the variables to alter in this optimization challenge . Without DOE , I would have been wasting time and materials on conditions that do n’t have much of an impact on the results . Insight & Approach :
This experiment was very effective , but also tricky because it took an understanding of the system and fundamentals to narrow down to the top 1/3 factors ( or variables).If given the opportunity to repeat this test , I would try multiple levels within each factor to help with optimizing the results .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge :
Optimize the test conditions for a quadrupole mass analyzer in a liquid chromatography system . Selection & Application : To do so , I first conducted a DOE to determine the top factors that impact the accuracy of test results , with a minimum amount of noise in the test result . This tool was selected because it is essential to narrow down the variables to alter in this optimization challenge . Without DOE , I would have been wasting time and materials on conditions that do n’t have much of an impact on the results . Insight & Approach :
This experiment was very effective , but also tricky because it took an understanding of the system and fundamentals to narrow down to the top 1/3 factors ( or variables).If given the opportunity to repeat this test , I would try multiple levels within each factor to help with optimizing the results .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20918 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | STORYTELLING
1 . Challenge
Since I have 10 years old , I work in the food industry , but in an informal way , my grandmother´s been sent food to a lot of doctors and administrative people in a medical tower , and first I help her in the preparation of the salads and other plates , with the pass of the time I let to help her in these area , I began to help in administrative tasks like be the responsible of the finances and counting of each week , I coordinate all the people that help in the kitchen and other tasks .
My principal labor is pay attention to all the stories that a lot of the doctors tell , they not only want to buy us food , sometimes they only want to share a little part of their day , because we understand all the labor and sacrifice that they do each day , sometimes we use stories to better understand their interests and thought processes . This help me so much because all the storytelling that they share with me , help me to develop a lot of new strategies to better their food experience and in a way be a little break in their busy day .
2 . Selection
Storytelling is my favorite tool of design of thinking because it makes me feel so involve with the clients and the people in general , because in this way we can enrich our experiences with the same type of circumstances and search strategies to solve the common problems that we could have .
3 . Application
My story using the storytelling is about one day in hour common routine going to deliver our food deliveries , and one police was on our place where we usually put , the point is that the police told us that we need a permission to continue our labor , of course we didn´t have it , so after 20 minutes talking with the office , a lot of doctors and administrative people left the edifice to saw what it´s happening , so I decide to explain that we not only sold food , we want to better their days , I told him the story about how one doctor picked up his lunch after he can´t save the life of a little boy with a tumor in his brain , he just wanted to explain us that he did all that he could , and we understanding him , then I tell when a nurse in her first day share with an old man her dinner that we delivered her , because the old man was waiting her wife , she was in a delicate surgery and he didn´t eat something these day .
After telling this to the police , he began to think in the importance that we have in each days of the people , so he did a lot of calls to the delegation to explain all the situation , finally we wait 3 hours until another police arrived with our permission , after this situations , the delegation began to be more considerate with all the peddlers and the permissions , because we gave them a new perspective about the impact that we had like a little business .
4 . Insight
This type of design thinking gave a great insight about how powerful the people could be , not only like a person it´s more like a matter of experiences , because this guide me to the marketing path that I want to follow , it makes see that I can develop a series of strategies to better the marketing campaigns that we usually knows , but specially in medical products , they want to feel that they´re not alone and be loved .
5 . Approach
The only thing that I think that I could make different is put more attention to the details , because these makes the difference , and give more value to the people that tell me their stories of course I´ll ask for their permission to share their experiences , because I don´t know if are personal .
This course gave me clarity and I´m so grateful to the opportunity that I have to expand all my knowledge and make a difference .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: STORYTELLING
1 . Challenge
Since I have 10 years old , I work in the food industry , but in an informal way , my grandmother´s been sent food to a lot of doctors and administrative people in a medical tower , and first I help her in the preparation of the salads and other plates , with the pass of the time I let to help her in these area , I began to help in administrative tasks like be the responsible of the finances and counting of each week , I coordinate all the people that help in the kitchen and other tasks .
My principal labor is pay attention to all the stories that a lot of the doctors tell , they not only want to buy us food , sometimes they only want to share a little part of their day , because we understand all the labor and sacrifice that they do each day , sometimes we use stories to better understand their interests and thought processes . This help me so much because all the storytelling that they share with me , help me to develop a lot of new strategies to better their food experience and in a way be a little break in their busy day .
2 . Selection
Storytelling is my favorite tool of design of thinking because it makes me feel so involve with the clients and the people in general , because in this way we can enrich our experiences with the same type of circumstances and search strategies to solve the common problems that we could have .
3 . Application
My story using the storytelling is about one day in hour common routine going to deliver our food deliveries , and one police was on our place where we usually put , the point is that the police told us that we need a permission to continue our labor , of course we didn´t have it , so after 20 minutes talking with the office , a lot of doctors and administrative people left the edifice to saw what it´s happening , so I decide to explain that we not only sold food , we want to better their days , I told him the story about how one doctor picked up his lunch after he can´t save the life of a little boy with a tumor in his brain , he just wanted to explain us that he did all that he could , and we understanding him , then I tell when a nurse in her first day share with an old man her dinner that we delivered her , because the old man was waiting her wife , she was in a delicate surgery and he didn´t eat something these day .
After telling this to the police , he began to think in the importance that we have in each days of the people , so he did a lot of calls to the delegation to explain all the situation , finally we wait 3 hours until another police arrived with our permission , after this situations , the delegation began to be more considerate with all the peddlers and the permissions , because we gave them a new perspective about the impact that we had like a little business .
4 . Insight
This type of design thinking gave a great insight about how powerful the people could be , not only like a person it´s more like a matter of experiences , because this guide me to the marketing path that I want to follow , it makes see that I can develop a series of strategies to better the marketing campaigns that we usually knows , but specially in medical products , they want to feel that they´re not alone and be loved .
5 . Approach
The only thing that I think that I could make different is put more attention to the details , because these makes the difference , and give more value to the people that tell me their stories of course I´ll ask for their permission to share their experiences , because I don´t know if are personal .
This course gave me clarity and I´m so grateful to the opportunity that I have to expand all my knowledge and make a difference .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9865 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning launch
Challenge : - I got the software system contract from a leading casino in Sri Lanka . My duty is to analyze the whole process which is totally manual and design fully automated software system to cover all the tasks which are carried out by the whole staff members of the casino . The casino was operating at the time I got the contract so , I needed to work with the running business and I had only myself to do the whole parts of system designing process . Only the networking part has been done properly and computers were installed in the required main places but server and storage was not purchased at that time . The casino is running 24 * 7 , so no system shut down or restart is allowed . All the functions of the Casino were carried out manually by the staff before introducing an automated system . All reports were generated by using excel sheets , all customer details have been maintained in a paper based files , all payments were issued on a paper based voucher system and so many chits were circulating among people in the casino for different purposes . To overcome those manual processes , new automated system is needed to be installed in the facility . As I initially identified , there were 8 sub - systems in the system and all sub systems should be interconnected to from a complete ERP system . I was given 6 months to complete the whole system .
Selection : - As the key person and software architecture , I decided to use agile methodology which is equal to learning launch tool . In this tool I used prototypes to test the functions ( Sprints in Agile terms ) and once developed and tested properly for both logics and functions . I selected key functionalities in initial phase to implement and then gradually designed the system step by step .
Application : - An agile development methodology was adapted to implement the system , so small modules were developed and installed in sub systems as sprints . Agile methodology was much helpful to implement such a complex system by using iterative module implementation practice . Forming several teams with managers who play key roles of the system , meeting frequently to get the requirements , feedbacks and ideas helped a lot to make the system a success . All the data and information is shared among each and every department , so passing chits and other paper based materials are not currently using in the casino .
The software system process was started from its core functionality and gradually added
several functions to the system as sprints of agile methodology . While introducing some features and modules , manual process of the relevant function had been substituted by the Software module and removes it from the casino . I have managed to adapt to the new system from its previous manual system by using this methodology . While implementing the process , stakeholders help in many ways to do a successful implementation of ERP system . As the initial step of the learning launch , I decided to measure the weight of the functionality of the system to identify the key elements of the system . So I decided to design the customer database structure and Casino table database structure first . Then implemented main functionalities such as adding customers and table ’s data as sprints in order to populate the database with the customer data which was nearly 12,000 customers at that time .
For the second learning launch , I managed to implement sub systems according to the weight and the priority while interconnecting sub systems properly . We had frequent meetings , interviews with all stakeholders to communicate all important things . From top management to the bottom line of the casino staff attended actively to share their thoughts , feed backs etc . Special management meetings were done by the CEO and Chairman to communicate some important key points regarding the system implementation .
Insight : - I used learning launch tool to identify the requirements ( Assumptions ) and then implemented those functionalities to test the assumptions . While the manual process was running I compared and tested implemented functionality ’s outputs and reports to ensure the integrity and the accuracy . These testing process has been carried out many times and got certified by the account ’s department ’s officials in many times . After implementing ERP system to cover all the main key roles , then the stakeholders were came with different requirement to implement for their other business needs of the casino . I had to implement several other features such as coupon management facilities , Draw management facilities , bar management facility , Currency converter displays etc . Top management tried to find many ways to analyze the casino data to predict some future growths through the ERP system . Moving forward , in my future software development projects , I will use this insight and experience to overcome some difficulties I have faced in this time .
Approach : - In the very complex and mission critical system such as casino , learning launch is the best tool for the system design and implementation . I have done so many industrial systems and used many design tools . An agile methodology is the best practice and it clearly describe the learning launch tool . We can use prototype to learn the functionality and then can launch it after testing properly . In this manner we can guide our design teams along the correct path without deviating from the targets . After the each and every sprints we need to review the insights , results , outputs to learn and use the reviews to develop the capability of the design team . Fast experiences will help to enhance the ability of better understanding the problems , difficulties , complexities and will develop the value of the team gradually . In the future , I will more focus on database structure and its future expansions space because some stakeholders are changing their mindsets and trying to introduce sudden changes which will highly affected to the structure of the database and the tables . Making changes will take a long time and may slow down the process sometimes .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning launch
Challenge : - I got the software system contract from a leading casino in Sri Lanka . My duty is to analyze the whole process which is totally manual and design fully automated software system to cover all the tasks which are carried out by the whole staff members of the casino . The casino was operating at the time I got the contract so , I needed to work with the running business and I had only myself to do the whole parts of system designing process . Only the networking part has been done properly and computers were installed in the required main places but server and storage was not purchased at that time . The casino is running 24 * 7 , so no system shut down or restart is allowed . All the functions of the Casino were carried out manually by the staff before introducing an automated system . All reports were generated by using excel sheets , all customer details have been maintained in a paper based files , all payments were issued on a paper based voucher system and so many chits were circulating among people in the casino for different purposes . To overcome those manual processes , new automated system is needed to be installed in the facility . As I initially identified , there were 8 sub - systems in the system and all sub systems should be interconnected to from a complete ERP system . I was given 6 months to complete the whole system .
Selection : - As the key person and software architecture , I decided to use agile methodology which is equal to learning launch tool . In this tool I used prototypes to test the functions ( Sprints in Agile terms ) and once developed and tested properly for both logics and functions . I selected key functionalities in initial phase to implement and then gradually designed the system step by step .
Application : - An agile development methodology was adapted to implement the system , so small modules were developed and installed in sub systems as sprints . Agile methodology was much helpful to implement such a complex system by using iterative module implementation practice . Forming several teams with managers who play key roles of the system , meeting frequently to get the requirements , feedbacks and ideas helped a lot to make the system a success . All the data and information is shared among each and every department , so passing chits and other paper based materials are not currently using in the casino .
The software system process was started from its core functionality and gradually added
several functions to the system as sprints of agile methodology . While introducing some features and modules , manual process of the relevant function had been substituted by the Software module and removes it from the casino . I have managed to adapt to the new system from its previous manual system by using this methodology . While implementing the process , stakeholders help in many ways to do a successful implementation of ERP system . As the initial step of the learning launch , I decided to measure the weight of the functionality of the system to identify the key elements of the system . So I decided to design the customer database structure and Casino table database structure first . Then implemented main functionalities such as adding customers and table ’s data as sprints in order to populate the database with the customer data which was nearly 12,000 customers at that time .
For the second learning launch , I managed to implement sub systems according to the weight and the priority while interconnecting sub systems properly . We had frequent meetings , interviews with all stakeholders to communicate all important things . From top management to the bottom line of the casino staff attended actively to share their thoughts , feed backs etc . Special management meetings were done by the CEO and Chairman to communicate some important key points regarding the system implementation .
Insight : - I used learning launch tool to identify the requirements ( Assumptions ) and then implemented those functionalities to test the assumptions . While the manual process was running I compared and tested implemented functionality ’s outputs and reports to ensure the integrity and the accuracy . These testing process has been carried out many times and got certified by the account ’s department ’s officials in many times . After implementing ERP system to cover all the main key roles , then the stakeholders were came with different requirement to implement for their other business needs of the casino . I had to implement several other features such as coupon management facilities , Draw management facilities , bar management facility , Currency converter displays etc . Top management tried to find many ways to analyze the casino data to predict some future growths through the ERP system . Moving forward , in my future software development projects , I will use this insight and experience to overcome some difficulties I have faced in this time .
Approach : - In the very complex and mission critical system such as casino , learning launch is the best tool for the system design and implementation . I have done so many industrial systems and used many design tools . An agile methodology is the best practice and it clearly describe the learning launch tool . We can use prototype to learn the functionality and then can launch it after testing properly . In this manner we can guide our design teams along the correct path without deviating from the targets . After the each and every sprints we need to review the insights , results , outputs to learn and use the reviews to develop the capability of the design team . Fast experiences will help to enhance the ability of better understanding the problems , difficulties , complexities and will develop the value of the team gradually . In the future , I will more focus on database structure and its future expansions space because some stakeholders are changing their mindsets and trying to introduce sudden changes which will highly affected to the structure of the database and the tables . Making changes will take a long time and may slow down the process sometimes .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9504 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
The challenge was to create an application for employees from outsourcing companies who work into our company . The porpouse is to show their conditions about habilitations and certificates that they need to work . We must understand what data we have and what should show to outsourcing employees about their services that borrow to the company . I choose to use the storytelling tool because allow to understand several paths from any kind of contractors we have .
Application
I started making a list of habilitations and certifications we have about the contractors Then , I focused in design different paths that the employees could follow if they need to know their situation before start to go to the facilities . After that , I decribed two situtations with words and draws ( prototype ) . I separated the stakeholders in two groups and presented the prototypes . I gave them approximately 30 minutes to discuss about it and make questions . We could see in both groups that the data about habilitations were not necessary because
it is not a critical condition to enter into our company .
Insight & Approach
I have learned using the storytelling tool that it is usefull to show the big picture about different scenarios . When we make prototypes we could see which data are necesary and which not . We have a visual support and It allow to take better decisions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
The challenge was to create an application for employees from outsourcing companies who work into our company . The porpouse is to show their conditions about habilitations and certificates that they need to work . We must understand what data we have and what should show to outsourcing employees about their services that borrow to the company . I choose to use the storytelling tool because allow to understand several paths from any kind of contractors we have .
Application
I started making a list of habilitations and certifications we have about the contractors Then , I focused in design different paths that the employees could follow if they need to know their situation before start to go to the facilities . After that , I decribed two situtations with words and draws ( prototype ) . I separated the stakeholders in two groups and presented the prototypes . I gave them approximately 30 minutes to discuss about it and make questions . We could see in both groups that the data about habilitations were not necessary because
it is not a critical condition to enter into our company .
Insight & Approach
I have learned using the storytelling tool that it is usefull to show the big picture about different scenarios . When we make prototypes we could see which data are necesary and which not . We have a visual support and It allow to take better decisions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19794 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection : Visualization
Challenge
This February prior to epidemic , I have completed my first ever 10k marathon run without any formal training with huge physical and mental challenge . As I completed my run beyond stipulated time , I realised the importance of regular fitness training for maintaining acceptable level of fitness . After the run during our casual conversions with my friend ( Arvind & Suresh ) who are seasonal runner , we released that there is a need for professional fitness training and people are willing to pay for it given that convince of time and space which needs to be much more customised than heavy duty gym . During the award ceremony later in the week I meet with Ravi , professional athlete & seasoned ultra - marathon runner who trains people to prepare for marathons and Ravi also trains at education centre where school hires his certified trainers ( “ Ravi & Co ” ) service to provide physical fitness training to student in school a part of curriculum . The problem Ravi shared was that its really tough for his team to maintain roster manually and assign trainers to school and doing all activity tracking , performance data monitoring , onboarding schools , trainers , preparing training curriculum and calendar events etc . Ravi mentioned was that he and his trainers are used to host outdoor training events at public space like Parks and podiums where individuals can join to get trained , provide personal fitness trainer at home apart from conducting marathon focused group training . For all these Ravi & Co needs a product solutions which makes it easier for people to collaborate online using phone application for finding professional trainer for personal fitness training at home location , conducting group training sessions , onboarding new trainers , automated allocation of trainer based on geo- location .
The challenge was to come up with something which is not yet available or anyone had experienced before . Yes , we have training facilities at Govt . athletic stadium or other institutions like olds school private gym . Those are primarily focused on qualified state , sponsored athletes or for body builders , seasoned fitness pro who works out with mostly weights . So this is a kind of potential new market for all of us , with rapid consumption of smart phones , smart watches , fitness gadgets and corporate sponsored fitness events and increased awareness around personal health and fitness thanks to omnipresent social media in this digital age .
Selection
Visualization is the transformation of information data in our mind to images that we see , either literally with our eyes or figuratively with our own imagination . I choose Visualization technique to stich the scattered ideas into a meaningful story that can be correlated to a vivid use cases . This design thinking tool helps to translate the ideas into tangible and concrete user experience flow . With Visualization , risk of running into unmatched design understanding is also less . Since there are multiple stockholders to involved , with visualization we can develop shared visual perception about the basic building blocks of the feature set that we want to develop . When discussed the problem statement each one of us had developed own imagination with respect to the probable solution , visualization technique makes it much simple to agreed up shared understanding .
Application
During What is phase we had lengthy discussions on the specifics of problem statement and consumer ( Ravi & Co and retail user ) journey and took lots of notes , observations , comments to piled up . Next we processed all those comments , observations and make documentation of things that really matter towards solving the problem , for example how to do background check on newly onboarded professional athletes as fitness trainer ? how to keep check on the attendance of trainer visiting a school assigned to ? With Visualization technique we also come up with new concepts like pay as you go for individual sessions rather than monthly subscriptions which one may not be inclined to commit for . In What if we came up with ideas like integrating fitness tracker data ( Fitbit , Apple Watch or other smart watch ) along with the platform to give a dashboard visualization to each end user trainee . We used a notebook to draw sketch and depict the visual story which were sequence of events for trainer and trainee and calendar event . Using rectangle to develop the context , stick figures to represent each persona and speech baubles to capture their mind and thoughts . From the insight we got from our extended discussions and observations we develop three main persona – Professional trainer , Retail user , and School authority . With these three persona , I asked them two top most important use cases for each persona type to recommend . Once we had the total six use cases within half an hour , we did brain storming next half an hour to prioritised them according to the importance of each one with respect to current state of business to eventually we figured out our most viable product feature set . Features that are most important and user is ready to pay for it .
Insight
Using Don Roam ’s who , what , how , much , where , when , how and why we break down the challenge into multiple components . Then created visuals of each component and shared with Ravi and his trainers who are ultimate users ( trainer ) which resulted a consumer validation of the tangible concept that works . Asked them couple of key questions – who & what else is missing in the visuals ? The feedback received was enlightening to us like , school / organisations works differently compared to individual clients while engaging with fitness trainer . With the graphical presentation each user group type was able to share their perspective and potential loopholes in the offering solution . Visual walkthrough helped us to figure out the most obvious thing but least focused area of customer ( retail user , school authority , trainers ) satisfaction and addressing any of their concern regarding training schedule , trainer quality or any other operational issue . This give us the most important insight into user retention on the platform . We were able to refine more on areas which were highlighted less in initial discussions , customer service or grievance redressal . By applying Visualization tool we also understood our assumptions that each persona uses same technologies was incorrect . While school administrations are more inclined towards using a desktop Web version of the application whereas retail users and professional trainers prefers smart phone application , this is based on the available data set . So we have to develop the solution for both platforms one native app for smart phone and web version . We figured out that there should two kinds of interface one for the retail end users and other for business user like system administrator who can maintain , monitor and develop the program roster which is done manually by Ravi .
The last but not the least important thing came out of this exercise was Personal Data Security . With visualization of user data generation and storing of user profile and other financial transactional information it unfolded another dimension to our original problem statement to solve the issue of profession fitness trainer using technology . This is something Ravi & Co completely unaware of , hence we needed to rework on our prioritization of tasks and process . This is conjunction of internet technology , professional fitness services and legal compliance of user generated data which needs to be curated according to the Govt . rules and regulation . This resulted in adding legal provisioning to our original concept .
Approach
Visualization tool did a great job for us to get into the field where we hardly had any kind of insight . This exercise helped immensely to understanding the nitty - gritty of professional fitness training regime and kind of solution offering required and trad - off using technology . Visualization tool makes it so simple to transform ideas in our mind to whiteboard for developing a new concept here . For next time I would like to apply Launch learning tool to test the concept with actual end users demonstrating their interest . Does developing an smart phone app bring value to them ? Does it makes life easier for some who wants personal fitness trainer at home ? Do they use it the way they said they would ? We need responds to those questions before we commit to build the scaled new offerings . With set concrete limits on key variables , such as time , targeted audience , geolocation , features , and partner organization like school and others , we need to choose an initial constrained launch before going full scale .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : Visualization
Challenge
This February prior to epidemic , I have completed my first ever 10k marathon run without any formal training with huge physical and mental challenge . As I completed my run beyond stipulated time , I realised the importance of regular fitness training for maintaining acceptable level of fitness . After the run during our casual conversions with my friend ( Arvind & Suresh ) who are seasonal runner , we released that there is a need for professional fitness training and people are willing to pay for it given that convince of time and space which needs to be much more customised than heavy duty gym . During the award ceremony later in the week I meet with Ravi , professional athlete & seasoned ultra - marathon runner who trains people to prepare for marathons and Ravi also trains at education centre where school hires his certified trainers ( “ Ravi & Co ” ) service to provide physical fitness training to student in school a part of curriculum . The problem Ravi shared was that its really tough for his team to maintain roster manually and assign trainers to school and doing all activity tracking , performance data monitoring , onboarding schools , trainers , preparing training curriculum and calendar events etc . Ravi mentioned was that he and his trainers are used to host outdoor training events at public space like Parks and podiums where individuals can join to get trained , provide personal fitness trainer at home apart from conducting marathon focused group training . For all these Ravi & Co needs a product solutions which makes it easier for people to collaborate online using phone application for finding professional trainer for personal fitness training at home location , conducting group training sessions , onboarding new trainers , automated allocation of trainer based on geo- location .
The challenge was to come up with something which is not yet available or anyone had experienced before . Yes , we have training facilities at Govt . athletic stadium or other institutions like olds school private gym . Those are primarily focused on qualified state , sponsored athletes or for body builders , seasoned fitness pro who works out with mostly weights . So this is a kind of potential new market for all of us , with rapid consumption of smart phones , smart watches , fitness gadgets and corporate sponsored fitness events and increased awareness around personal health and fitness thanks to omnipresent social media in this digital age .
Selection
Visualization is the transformation of information data in our mind to images that we see , either literally with our eyes or figuratively with our own imagination . I choose Visualization technique to stich the scattered ideas into a meaningful story that can be correlated to a vivid use cases . This design thinking tool helps to translate the ideas into tangible and concrete user experience flow . With Visualization , risk of running into unmatched design understanding is also less . Since there are multiple stockholders to involved , with visualization we can develop shared visual perception about the basic building blocks of the feature set that we want to develop . When discussed the problem statement each one of us had developed own imagination with respect to the probable solution , visualization technique makes it much simple to agreed up shared understanding .
Application
During What is phase we had lengthy discussions on the specifics of problem statement and consumer ( Ravi & Co and retail user ) journey and took lots of notes , observations , comments to piled up . Next we processed all those comments , observations and make documentation of things that really matter towards solving the problem , for example how to do background check on newly onboarded professional athletes as fitness trainer ? how to keep check on the attendance of trainer visiting a school assigned to ? With Visualization technique we also come up with new concepts like pay as you go for individual sessions rather than monthly subscriptions which one may not be inclined to commit for . In What if we came up with ideas like integrating fitness tracker data ( Fitbit , Apple Watch or other smart watch ) along with the platform to give a dashboard visualization to each end user trainee . We used a notebook to draw sketch and depict the visual story which were sequence of events for trainer and trainee and calendar event . Using rectangle to develop the context , stick figures to represent each persona and speech baubles to capture their mind and thoughts . From the insight we got from our extended discussions and observations we develop three main persona – Professional trainer , Retail user , and School authority . With these three persona , I asked them two top most important use cases for each persona type to recommend . Once we had the total six use cases within half an hour , we did brain storming next half an hour to prioritised them according to the importance of each one with respect to current state of business to eventually we figured out our most viable product feature set . Features that are most important and user is ready to pay for it .
Insight
Using Don Roam ’s who , what , how , much , where , when , how and why we break down the challenge into multiple components . Then created visuals of each component and shared with Ravi and his trainers who are ultimate users ( trainer ) which resulted a consumer validation of the tangible concept that works . Asked them couple of key questions – who & what else is missing in the visuals ? The feedback received was enlightening to us like , school / organisations works differently compared to individual clients while engaging with fitness trainer . With the graphical presentation each user group type was able to share their perspective and potential loopholes in the offering solution . Visual walkthrough helped us to figure out the most obvious thing but least focused area of customer ( retail user , school authority , trainers ) satisfaction and addressing any of their concern regarding training schedule , trainer quality or any other operational issue . This give us the most important insight into user retention on the platform . We were able to refine more on areas which were highlighted less in initial discussions , customer service or grievance redressal . By applying Visualization tool we also understood our assumptions that each persona uses same technologies was incorrect . While school administrations are more inclined towards using a desktop Web version of the application whereas retail users and professional trainers prefers smart phone application , this is based on the available data set . So we have to develop the solution for both platforms one native app for smart phone and web version . We figured out that there should two kinds of interface one for the retail end users and other for business user like system administrator who can maintain , monitor and develop the program roster which is done manually by Ravi .
The last but not the least important thing came out of this exercise was Personal Data Security . With visualization of user data generation and storing of user profile and other financial transactional information it unfolded another dimension to our original problem statement to solve the issue of profession fitness trainer using technology . This is something Ravi & Co completely unaware of , hence we needed to rework on our prioritization of tasks and process . This is conjunction of internet technology , professional fitness services and legal compliance of user generated data which needs to be curated according to the Govt . rules and regulation . This resulted in adding legal provisioning to our original concept .
Approach
Visualization tool did a great job for us to get into the field where we hardly had any kind of insight . This exercise helped immensely to understanding the nitty - gritty of professional fitness training regime and kind of solution offering required and trad - off using technology . Visualization tool makes it so simple to transform ideas in our mind to whiteboard for developing a new concept here . For next time I would like to apply Launch learning tool to test the concept with actual end users demonstrating their interest . Does developing an smart phone app bring value to them ? Does it makes life easier for some who wants personal fitness trainer at home ? Do they use it the way they said they would ? We need responds to those questions before we commit to build the scaled new offerings . With set concrete limits on key variables , such as time , targeted audience , geolocation , features , and partner organization like school and others , we need to choose an initial constrained launch before going full scale .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21345 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION- MIND MAPING
Challenge : I lead a team that is in charge of the commercial strategy and product development for the financing of cars and motorcycles . This market has had important changes because car brands are having their own banks ; which reduces the possibilities of growth for other banks like ours . This is why we decided to focus on the used car market ; because it is 4 times bigger than the new car market ; it does not have large banks and the financing percentage is low . Our company is the leader with a 23 % share ; But while 70 % of new cars are financed , only 10 % of used vehicles have formal financing . The main challenge is to reach more dealers and especially more customers , one by one .
Selection :
We decided to choose mind mapping because in some meetings the different teams of the company ( sales , customer experience , partner experience ; credit analysis ) show difficulties to grow in the used vehicle market , and each team provides a possible solution ; but we have not had an integrated plan that involves all teams . So , this tool could help us to find patterns in order to built a complete plan
Application :
We plan a meeting called ¨Taller de Used¨ ; and we chose one person from the sales team , customer experience , partner experience , product and credit analysis . At the beginning of the meeting we gave them the premise that “ we want to grow more in the used vehicle market , even though we are already leaders ” . Then we talked about the different initiatives we had had in the past ( with their results ) , and the ones we had in the present . In the same way , we exposed the advantages and disadvantages that we had today compared to our competitors .
we draw a board with rows and columns ; columns represented the time horizon ( short , medium or long term ) to implement the idea ; and rows if it was an idea that leveraged one of our strengths or if it was an idea to mitigate our weaknesses . In the end , we were able to identify similar ideas among the teams that , when classified by a time horizon , allowed us to build a more orderly strategic plan
Insight :
By applying mind mapping tool , all teams were able to put their ideas in order , identify which ones were valuable to customers and which ones to the company . Meanwhile , our team was able to build a more articulated work plan and was able to identify which ideas needed to be prioritized . Similarly , the identified patterns were evaluated based on the availability of money and time , in order to define the experiments that would be carried out .
Approach : At the beginning of our workshop the teams were very focused on very tactical ideas and not on transformation ideas . In a specific moment , we check our table and we only had short - term ideas , so we had to motivate the teams to think in a more disruptive way . We believe that in the initial phase of the workshop , we should have asked questions more oriented to the future of the market , future consumer behavior , future barriers and in general motivate to see the business in a different way .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION- MIND MAPING
Challenge : I lead a team that is in charge of the commercial strategy and product development for the financing of cars and motorcycles . This market has had important changes because car brands are having their own banks ; which reduces the possibilities of growth for other banks like ours . This is why we decided to focus on the used car market ; because it is 4 times bigger than the new car market ; it does not have large banks and the financing percentage is low . Our company is the leader with a 23 % share ; But while 70 % of new cars are financed , only 10 % of used vehicles have formal financing . The main challenge is to reach more dealers and especially more customers , one by one .
Selection :
We decided to choose mind mapping because in some meetings the different teams of the company ( sales , customer experience , partner experience ; credit analysis ) show difficulties to grow in the used vehicle market , and each team provides a possible solution ; but we have not had an integrated plan that involves all teams . So , this tool could help us to find patterns in order to built a complete plan
Application :
We plan a meeting called ¨Taller de Used¨ ; and we chose one person from the sales team , customer experience , partner experience , product and credit analysis . At the beginning of the meeting we gave them the premise that “ we want to grow more in the used vehicle market , even though we are already leaders ” . Then we talked about the different initiatives we had had in the past ( with their results ) , and the ones we had in the present . In the same way , we exposed the advantages and disadvantages that we had today compared to our competitors .
we draw a board with rows and columns ; columns represented the time horizon ( short , medium or long term ) to implement the idea ; and rows if it was an idea that leveraged one of our strengths or if it was an idea to mitigate our weaknesses . In the end , we were able to identify similar ideas among the teams that , when classified by a time horizon , allowed us to build a more orderly strategic plan
Insight :
By applying mind mapping tool , all teams were able to put their ideas in order , identify which ones were valuable to customers and which ones to the company . Meanwhile , our team was able to build a more articulated work plan and was able to identify which ideas needed to be prioritized . Similarly , the identified patterns were evaluated based on the availability of money and time , in order to define the experiments that would be carried out .
Approach : At the beginning of our workshop the teams were very focused on very tactical ideas and not on transformation ideas . In a specific moment , we check our table and we only had short - term ideas , so we had to motivate the teams to think in a more disruptive way . We believe that in the initial phase of the workshop , we should have asked questions more oriented to the future of the market , future consumer behavior , future barriers and in general motivate to see the business in a different way .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17375 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Learning Launch
Challenge
I work as the Production Planner in an inhouse creative agency for a group of companies . The agency was previously the Marketing Department for all the companies , but as each company grew , the CEO decided that it made more sense for them to have their own Marketing Department and for our department to be their creative agency . The challenge we faced was that as the companies grew , so did their need for design work , but we were not given additional Graphic Designers or time to produce designs . So , we needed to find ways to maximize productivity among the designers to keep up with the demand of our clients .
Selection
The Learning Launch tool was chosen because the Chief Creative Officer and I wanted to prove the hypothesis that the Designers would produce high quality designs in less time if all they had to do was design . We assumed that 1 ) This could be accomplished by altering a few of our internal and external protocols 2 ) These alterations should require little or no effort from the designers , and 3 ) That we should make them sparsely so that it would not feel like an abrupt overhaul .
Application
We conducted ( 3 ) experiments within a 6 - month period .
First , we implemented a file naming convention for artwork so that the Designers could save and locate files faster . The system involved using abbreviations for companies , brands , and campaigns and then placing them in a specific order . We held a short meeting explaining the system to them and then gave them each a printout to keep at their desks for reference . However , we amended the system twice before realizing that the only way to get them to use it is by giving them the file names .
Secondly , we invited the Marketing personnel from each company to our offices and trained them to plan and write clear and concise Design Requests and Creative Briefs . We did this by creating Power Point presentations based on our operating procedures . Most clients were onboard , but some showed little or no interest either because of their personality or a feeling of entitlement because we were now working for them .
Thirdly , we brain - stormed ways to maintain the Designers ’ morale . Our approach was to protect them from negative feedback on designs from clients . The clients were instructed to only speak to Our Chief Creative Officer , their Account Specialist , or myself if they were displeased with a design . Furthermore , we never let the clients know which of the designer was working on their designs .
Insight
The file naming convention seemed simple to the Chief Creative Officer and me because we are more left brained . However , we soon learned that people with creative minds struggle to perform even the
smallest of administrative tasks . This insight prompted us to take away all other administrative duties from their daily routine .
Although not all the clients wanted to be trained , we decided not can the idea completely because the Designers asked less questions about Design Requests that came from those who did accept the training . So , the Account Specialists have maintained closer communication with the more difficult clients ; often editing the requests themselves .
Filtering feedback from clients was a success . We learned that the designers were less discouraged when someone from within the agency requested edits to their designs . Our Art Director now spends more time with them while they do design work .
Approach
We will continue to use the Learning Launch tool because we have had great success with it . Although the number of design requests increased , the Designers are still producing quality artwork on schedule .
This tool allows us to conduct experiments that are free of cost , and do not affect the designers whether they pan out or not . Additionally , we can do these experiments on the spot . For example , while there were active cases of Covid-19 in our country , design work increased even further because most of our companies were classified as an essential service . We gave the designers the option to work from home so that they could concentrate on designing and not contracting the virus . Productivity increased even more during this time because they were comfortable and willingly worked around the clock .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Learning Launch
Challenge
I work as the Production Planner in an inhouse creative agency for a group of companies . The agency was previously the Marketing Department for all the companies , but as each company grew , the CEO decided that it made more sense for them to have their own Marketing Department and for our department to be their creative agency . The challenge we faced was that as the companies grew , so did their need for design work , but we were not given additional Graphic Designers or time to produce designs . So , we needed to find ways to maximize productivity among the designers to keep up with the demand of our clients .
Selection
The Learning Launch tool was chosen because the Chief Creative Officer and I wanted to prove the hypothesis that the Designers would produce high quality designs in less time if all they had to do was design . We assumed that 1 ) This could be accomplished by altering a few of our internal and external protocols 2 ) These alterations should require little or no effort from the designers , and 3 ) That we should make them sparsely so that it would not feel like an abrupt overhaul .
Application
We conducted ( 3 ) experiments within a 6 - month period .
First , we implemented a file naming convention for artwork so that the Designers could save and locate files faster . The system involved using abbreviations for companies , brands , and campaigns and then placing them in a specific order . We held a short meeting explaining the system to them and then gave them each a printout to keep at their desks for reference . However , we amended the system twice before realizing that the only way to get them to use it is by giving them the file names .
Secondly , we invited the Marketing personnel from each company to our offices and trained them to plan and write clear and concise Design Requests and Creative Briefs . We did this by creating Power Point presentations based on our operating procedures . Most clients were onboard , but some showed little or no interest either because of their personality or a feeling of entitlement because we were now working for them .
Thirdly , we brain - stormed ways to maintain the Designers ’ morale . Our approach was to protect them from negative feedback on designs from clients . The clients were instructed to only speak to Our Chief Creative Officer , their Account Specialist , or myself if they were displeased with a design . Furthermore , we never let the clients know which of the designer was working on their designs .
Insight
The file naming convention seemed simple to the Chief Creative Officer and me because we are more left brained . However , we soon learned that people with creative minds struggle to perform even the
smallest of administrative tasks . This insight prompted us to take away all other administrative duties from their daily routine .
Although not all the clients wanted to be trained , we decided not can the idea completely because the Designers asked less questions about Design Requests that came from those who did accept the training . So , the Account Specialists have maintained closer communication with the more difficult clients ; often editing the requests themselves .
Filtering feedback from clients was a success . We learned that the designers were less discouraged when someone from within the agency requested edits to their designs . Our Art Director now spends more time with them while they do design work .
Approach
We will continue to use the Learning Launch tool because we have had great success with it . Although the number of design requests increased , the Designers are still producing quality artwork on schedule .
This tool allows us to conduct experiments that are free of cost , and do not affect the designers whether they pan out or not . Additionally , we can do these experiments on the spot . For example , while there were active cases of Covid-19 in our country , design work increased even further because most of our companies were classified as an essential service . We gave the designers the option to work from home so that they could concentrate on designing and not contracting the virus . Productivity increased even more during this time because they were comfortable and willingly worked around the clock .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19759 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind Mapping
Challenge & Selection
I am working in IT industry and as a part of profile I am mainly handling AMS contracts to support client IT application with our experts . My main challenge is to provide 24 * 7 IT support to our clients and keep their applications running as per service level agreement with the help of my team . These applications are integrated with each other and due to complexity of system and data flow I was facing various issues of integration failure . To analyse root causes we have launched Failure mode analysis tool to find issues in system and fix it permanently .
Application
To perform failure mode analysis , I have identified subject matter experts from my team , and we have conducted sessions . I used mind mapping tool “ Freehand ” and identified repetitive issues first to focus on fixing them . For each issue I have identified subject matter expert and discussed possible reasons of failure , with detailed discussion I have reached on various points . At this level we had concluded various points and now another challenge was lying with us to fix them permanently . This level we all are gathered as a team and used sticky notes with two different colours , Yellow- Yellow colour that is what we know about issue and Pink for possible solution of issue . This activity helps me and the whole team to learn and explore new things
Insight & Approach
With the help of Mind mapping tool , I have reached on root causes of various issues and fixed them permanently . But this activity helped us as a team in various ways
1 ) We have identified new ideas and suggestions to offer our clients 2 ) We have developed proof of concepts and ready with us to grab new opportunities and
clients
3 ) Whole team got cross functional knowledge about from various subject experts
With this experience we have started this practice in other areas and in various projects and started including experts in other functions as well
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind Mapping
Challenge & Selection
I am working in IT industry and as a part of profile I am mainly handling AMS contracts to support client IT application with our experts . My main challenge is to provide 24 * 7 IT support to our clients and keep their applications running as per service level agreement with the help of my team . These applications are integrated with each other and due to complexity of system and data flow I was facing various issues of integration failure . To analyse root causes we have launched Failure mode analysis tool to find issues in system and fix it permanently .
Application
To perform failure mode analysis , I have identified subject matter experts from my team , and we have conducted sessions . I used mind mapping tool “ Freehand ” and identified repetitive issues first to focus on fixing them . For each issue I have identified subject matter expert and discussed possible reasons of failure , with detailed discussion I have reached on various points . At this level we had concluded various points and now another challenge was lying with us to fix them permanently . This level we all are gathered as a team and used sticky notes with two different colours , Yellow- Yellow colour that is what we know about issue and Pink for possible solution of issue . This activity helps me and the whole team to learn and explore new things
Insight & Approach
With the help of Mind mapping tool , I have reached on root causes of various issues and fixed them permanently . But this activity helped us as a team in various ways
1 ) We have identified new ideas and suggestions to offer our clients 2 ) We have developed proof of concepts and ready with us to grab new opportunities and
clients
3 ) Whole team got cross functional knowledge about from various subject experts
With this experience we have started this practice in other areas and in various projects and started including experts in other functions as well
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9874 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Cachet Prescott
Challenge + Selection I work with small business owners to help them get unstuck in their businesses . From business and strategic planning to supercharging their creativity , I provide them space to think and create ( with the goal of effectively getting things done in their businesses ) . Storytelling is one of the techniques that I ’ve used on occasion during client strategy sessions to help them better connect with their customers / clients . In my experience , business owners are often too close to their own products and services and sometimes ca n’t see the forest for the trees . When marketing their services , they might not ( 1 ) have a firm understanding of who their ideal client is and/or ( 2 ) what the pain ( or pleasure ) point is that would drive the customer to buy their product or service ( which , in turn , can negatively affect marketing and ultimately , sales ) . For this assignment , my challenge is to help a business coach who ’s struggling to get more customers . Business has been slow with an inconsistent flow of clients , and she ’d like to understand how to connect with ( and land ) the “ right ” clients more consistently . Storytelling is a great choice in this particular situation because it will force my client to ask : What ’s your client ’s story , and what circumstances that would lead her / him to you and your service ? By using storytelling , the client will need to :
1 . Know their audience ( Who ’s your target audience ? ) ; 2 . Provide a good sequence of events ( What pain , pleasure or passion would lead them to
needing your product or service ? ) ; and
3 . Produce a compelling , inspiring message [ Why would they buy from you ( over everyone
else selling what you ’re selling ) ? ] .
Application In the “ What Is ” part of this dilemma , there was a definite lack of consistency in the client ’s marketing efforts . Part of the problem is that she was n’t clear about her target audience . Her lack of clarity about who she ’s talking to ( when marketing ) ultimately left her feeling confused and resulted in little to no effort being put into marketing . In order to tell her client ’s story , we needed to know exactly who her client was / is . We created a user persona to determine that . As a business coach , she knew that her ideal client is a fellow entrepreneur . This , however , is still too broad because there are many types of entrepreneurs with different needs and concerns . After doing a deeper dive , I discovered that her ideal clients are actually infopreneurs ( entrepreneurs who sell their own knowledge , education and expertise ) which can include : bloggers , YouTubers , podcasters , coaches , consultants and more . Narrowing down her audience to inforpreneurs was crucial because it helped her to better understand their
specific needs versus another type of entrepreneur ( who might have different needs , concerns , pain points , etc ) . Fleshing out the user persona came next , discussing the demographics and psychographics ( lifestyle habits ) of her story ’s main character ( i.e. the ideal client ) and identifying and nailing down the details of the character ’s Big Wicked Problem ( i.e. the pain , pleasure or passion that the client has ) . Finally , with this information in hand , we talked about the business coach ’s messaging . Now that she knew who her audience is and what they need from her , she needed to create compelling and inspiring messaging in her marketing to successfully connect with them AND show how she can help . She also had the information she needed to determine the most effective marketing platforms to get in front of her audience ( i.e. traditional marketing vs. content marketing vs. direct marketing ; which social media platforms ; podcasting , etc . ) . Insight + Approach The business coach found this exercise to be extremely helpful because she did n’t realize how the broad use of “ entrepreneurs ” was really hindering her efforts to connect with the right clients . Being able to nail down “ her people ” to infopreneurs was enlightening and provided the clarity she needed to better speak to their specific needs in her messaging . Though I ’d used this technique to some degree with past clients , I did n’t realize what we were doing was storytelling and I really did n’t have a firm understanding of the power of storytelling as a design thinking technique . This class was extremely helpful in sharpening my skills in this area and has empowered me to be even more effective in working with my clients . While I found a great deal of value using storytelling , I believe that journey mapping could be a powerful tool in this scenario as well . By mapping the customer journey with my client of how potential and existing customers experience her brand , I think she would have had some definite “ light bulb ” moments about the ineffectiveness of her marketing ( and customer retention ) efforts .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Cachet Prescott
Challenge + Selection I work with small business owners to help them get unstuck in their businesses . From business and strategic planning to supercharging their creativity , I provide them space to think and create ( with the goal of effectively getting things done in their businesses ) . Storytelling is one of the techniques that I ’ve used on occasion during client strategy sessions to help them better connect with their customers / clients . In my experience , business owners are often too close to their own products and services and sometimes ca n’t see the forest for the trees . When marketing their services , they might not ( 1 ) have a firm understanding of who their ideal client is and/or ( 2 ) what the pain ( or pleasure ) point is that would drive the customer to buy their product or service ( which , in turn , can negatively affect marketing and ultimately , sales ) . For this assignment , my challenge is to help a business coach who ’s struggling to get more customers . Business has been slow with an inconsistent flow of clients , and she ’d like to understand how to connect with ( and land ) the “ right ” clients more consistently . Storytelling is a great choice in this particular situation because it will force my client to ask : What ’s your client ’s story , and what circumstances that would lead her / him to you and your service ? By using storytelling , the client will need to :
1 . Know their audience ( Who ’s your target audience ? ) ; 2 . Provide a good sequence of events ( What pain , pleasure or passion would lead them to
needing your product or service ? ) ; and
3 . Produce a compelling , inspiring message [ Why would they buy from you ( over everyone
else selling what you ’re selling ) ? ] .
Application In the “ What Is ” part of this dilemma , there was a definite lack of consistency in the client ’s marketing efforts . Part of the problem is that she was n’t clear about her target audience . Her lack of clarity about who she ’s talking to ( when marketing ) ultimately left her feeling confused and resulted in little to no effort being put into marketing . In order to tell her client ’s story , we needed to know exactly who her client was / is . We created a user persona to determine that . As a business coach , she knew that her ideal client is a fellow entrepreneur . This , however , is still too broad because there are many types of entrepreneurs with different needs and concerns . After doing a deeper dive , I discovered that her ideal clients are actually infopreneurs ( entrepreneurs who sell their own knowledge , education and expertise ) which can include : bloggers , YouTubers , podcasters , coaches , consultants and more . Narrowing down her audience to inforpreneurs was crucial because it helped her to better understand their
specific needs versus another type of entrepreneur ( who might have different needs , concerns , pain points , etc ) . Fleshing out the user persona came next , discussing the demographics and psychographics ( lifestyle habits ) of her story ’s main character ( i.e. the ideal client ) and identifying and nailing down the details of the character ’s Big Wicked Problem ( i.e. the pain , pleasure or passion that the client has ) . Finally , with this information in hand , we talked about the business coach ’s messaging . Now that she knew who her audience is and what they need from her , she needed to create compelling and inspiring messaging in her marketing to successfully connect with them AND show how she can help . She also had the information she needed to determine the most effective marketing platforms to get in front of her audience ( i.e. traditional marketing vs. content marketing vs. direct marketing ; which social media platforms ; podcasting , etc . ) . Insight + Approach The business coach found this exercise to be extremely helpful because she did n’t realize how the broad use of “ entrepreneurs ” was really hindering her efforts to connect with the right clients . Being able to nail down “ her people ” to infopreneurs was enlightening and provided the clarity she needed to better speak to their specific needs in her messaging . Though I ’d used this technique to some degree with past clients , I did n’t realize what we were doing was storytelling and I really did n’t have a firm understanding of the power of storytelling as a design thinking technique . This class was extremely helpful in sharpening my skills in this area and has empowered me to be even more effective in working with my clients . While I found a great deal of value using storytelling , I believe that journey mapping could be a powerful tool in this scenario as well . By mapping the customer journey with my client of how potential and existing customers experience her brand , I think she would have had some definite “ light bulb ” moments about the ineffectiveness of her marketing ( and customer retention ) efforts .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19936 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | In the near future I am tasked with planning a long school trip for roughly a dozen college students across middle America . There are many different types of tourism events we can imagine visiting , such as museums , landmarks , natural parks , amusement parks , shopping , etc . As designers we want to know what is of most interest to the travelers , and any connections or if a particular series would be of special value . I envision the mind mapping tool as a good way to collate our brainstorms on a wide variety of activities available to us . I chose it especially because I do not want to impose a schedule on people without first attempting some communal consensus . Mind mapping is a tool in which customers ( or in this place each of the travelers ) has an opportunity to weigh in on the many possibilities discovered in the “ What is ” phase of the design cycle . Typically a mind mapping session involves each participant or stakeholder being shown a gallery that includes every possible option . We then ask them each to prioritize the various options , and then cluster similar topics together . Finally , these same stakeholders form small groups to assign simple or brief themes to the clusters , and discuss insights that link topics within clusters and link one cluster to others . Given these insights the designers ( or trip planners / supervisors ) can shape our “ What if ? ” scenarios to the most important criteria highlighted by the stakeholders . An important question at hand here ( which I now paraphrase from the lecture videos ) is : “ if anything were possible what criteria would our design meet ? ” When I attempted mind mapping with the group at hand I found they were more interested in variety than in clustering by topic . So I think the insight is that they wished to cluster and then select the “ cream of the crop ” , i.e. pick the best option in a “ nature ” category , “ museum ” category , etc and include that as part of the trip . They were also more deferential to each other than I expected and accepted a general premise that a trip with a large group of people should include a diverse set of experiences . I wonder if instead I had tried a “ learning launch ” instead and asked them to explore various itineraries , the results would have been different . I think probably it is better to get input as early as possible , as in a learning launch a designer has already rejected a lot of possible scenarios . It is easy to brainstorm a ton of options , and to plan itineraries given certain criteria , the best place for stakeholder input is in prioritizing options and building consensus at that middle stage . In future I might try to include some additional constraints as the stakeholders cluster and prioritize ( distances to sites , costs associated with certain sites ) . I do not know if this takes away from the elegant simplicity of mind mapping but I do think it fits with the theme of asking stakeholders to offer their own analyses and conclusions without much bias from the questioner / designer .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: In the near future I am tasked with planning a long school trip for roughly a dozen college students across middle America . There are many different types of tourism events we can imagine visiting , such as museums , landmarks , natural parks , amusement parks , shopping , etc . As designers we want to know what is of most interest to the travelers , and any connections or if a particular series would be of special value . I envision the mind mapping tool as a good way to collate our brainstorms on a wide variety of activities available to us . I chose it especially because I do not want to impose a schedule on people without first attempting some communal consensus . Mind mapping is a tool in which customers ( or in this place each of the travelers ) has an opportunity to weigh in on the many possibilities discovered in the “ What is ” phase of the design cycle . Typically a mind mapping session involves each participant or stakeholder being shown a gallery that includes every possible option . We then ask them each to prioritize the various options , and then cluster similar topics together . Finally , these same stakeholders form small groups to assign simple or brief themes to the clusters , and discuss insights that link topics within clusters and link one cluster to others . Given these insights the designers ( or trip planners / supervisors ) can shape our “ What if ? ” scenarios to the most important criteria highlighted by the stakeholders . An important question at hand here ( which I now paraphrase from the lecture videos ) is : “ if anything were possible what criteria would our design meet ? ” When I attempted mind mapping with the group at hand I found they were more interested in variety than in clustering by topic . So I think the insight is that they wished to cluster and then select the “ cream of the crop ” , i.e. pick the best option in a “ nature ” category , “ museum ” category , etc and include that as part of the trip . They were also more deferential to each other than I expected and accepted a general premise that a trip with a large group of people should include a diverse set of experiences . I wonder if instead I had tried a “ learning launch ” instead and asked them to explore various itineraries , the results would have been different . I think probably it is better to get input as early as possible , as in a learning launch a designer has already rejected a lot of possible scenarios . It is easy to brainstorm a ton of options , and to plan itineraries given certain criteria , the best place for stakeholder input is in prioritizing options and building consensus at that middle stage . In future I might try to include some additional constraints as the stakeholders cluster and prioritize ( distances to sites , costs associated with certain sites ) . I do not know if this takes away from the elegant simplicity of mind mapping but I do think it fits with the theme of asking stakeholders to offer their own analyses and conclusions without much bias from the questioner / designer .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21394 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | The tool I am choosing for the assignment is Visualization
Challenge : Take - over of our company by a Big Four .
It was in September of 2006 when the COO of my previous company took me into confidence and informed that one of the Big 4 ’s is prospecting the possibility to acquire the business unit with which I was associated . I was leading the HR function however due to the fact that I the most tenured employee and lots of institutional knowledge rested with me and therefore I was to front end the transaction at business unit level .
I understood that I will be working with multiple stake holders , internal and external and transaction will get complex as it heads towards finish line . I had never been part of M&A activity and hence everything was new . I knew from beginning that I need to have a very clear picture about how the transaction will proceed . I call it mental picture . I started with simple board work . Putting the larger picture on board .
1 ) Due diligence process . 2 ) Internal stake holders . 3 ) External stake holders . 4 ) Communication .
To compound the challenge , I had to work in complete secrecy as per signed terms and conditions . I had to gather all relevant information , data points from various other functions within the organization without raising any alarm . A tough ask if you are not creative in your approach .
I visualized the entire transaction with what will happen over the next 5 months . Month by month . This visualization helped me putting up a micro level plan in action .
1 ) BU level finance details . 2 ) Asset details . 3 ) HR details . 4 ) MSA with existing clients . 5 ) Infrastructure details .
This micro level plan helped me stay ahead of the curve and be ready with most of the information / data points I will be asked for . I was able to provide raw and processed information no sooner than it was asked for . This helped in expediting the process and in building confidence for the acquirer . The visualization which helped me in keeping information and data points ready also helped me providing run time information .
Post finalization of the deal I was got tightly integrated with the acquirer . Again visualization helped me laying a timeline wise plan which led to seamless cutover . My visualization was around :
1 ) Breaking the news on the floor . 2 ) Introduction of key members of acquiring team with the members of team that got acquired . 3 ) Distribution of offer letters .
4 ) Acceptance of offer letter . ( 100 % retention of staff ) 5 ) Induction of employees who had cutover to the new company . 6 ) Final cutover .
Had it not been for visualization It would have been a gargantuan task for me successfully complete the entire transaction .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: The tool I am choosing for the assignment is Visualization
Challenge : Take - over of our company by a Big Four .
It was in September of 2006 when the COO of my previous company took me into confidence and informed that one of the Big 4 ’s is prospecting the possibility to acquire the business unit with which I was associated . I was leading the HR function however due to the fact that I the most tenured employee and lots of institutional knowledge rested with me and therefore I was to front end the transaction at business unit level .
I understood that I will be working with multiple stake holders , internal and external and transaction will get complex as it heads towards finish line . I had never been part of M&A activity and hence everything was new . I knew from beginning that I need to have a very clear picture about how the transaction will proceed . I call it mental picture . I started with simple board work . Putting the larger picture on board .
1 ) Due diligence process . 2 ) Internal stake holders . 3 ) External stake holders . 4 ) Communication .
To compound the challenge , I had to work in complete secrecy as per signed terms and conditions . I had to gather all relevant information , data points from various other functions within the organization without raising any alarm . A tough ask if you are not creative in your approach .
I visualized the entire transaction with what will happen over the next 5 months . Month by month . This visualization helped me putting up a micro level plan in action .
1 ) BU level finance details . 2 ) Asset details . 3 ) HR details . 4 ) MSA with existing clients . 5 ) Infrastructure details .
This micro level plan helped me stay ahead of the curve and be ready with most of the information / data points I will be asked for . I was able to provide raw and processed information no sooner than it was asked for . This helped in expediting the process and in building confidence for the acquirer . The visualization which helped me in keeping information and data points ready also helped me providing run time information .
Post finalization of the deal I was got tightly integrated with the acquirer . Again visualization helped me laying a timeline wise plan which led to seamless cutover . My visualization was around :
1 ) Breaking the news on the floor . 2 ) Introduction of key members of acquiring team with the members of team that got acquired . 3 ) Distribution of offer letters .
4 ) Acceptance of offer letter . ( 100 % retention of staff ) 5 ) Induction of employees who had cutover to the new company . 6 ) Final cutover .
Had it not been for visualization It would have been a gargantuan task for me successfully complete the entire transaction .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10224 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I decided to take somewhat of a risk and write this assignment to explain the process involved in creating a proposal for a Non - Profit Organisation . To apply for NGO status and funding a well thought out and comprehensive proposal is needed . The current and prospective suppliers / stakeholders are the directors of the company , the Department of Health and SADAG ( The South African Depression and Anxiety Group ) . The customers are companies , retirement homes , schools and community centres .
Selection
I chose to use ‘ Mind Mapping ” as a tool . In this proposal Company X , who currently is involved in corporate events , saw a gap in the market to offer Health and Wellness services to a large and diverse group . Mind mapping will be used to analyse available data , sort through ideas and to approach ideas in a logical manner .
( Please see the attached mind map )
Application
I created a mind map using the design thinking tools ( what is , what if , what wows and what works ) . At the end of this assignment the goal is to bring together the services of the suppliers / stakeholders and the needs of the customers . The information in the map is colour - coded to see where the available information , needs and services overlap . As the group is too large and too diverse for interviews I had to draw on existing data , i.e. statistics to illustrate my points . ( Please see below for references )
Company X identified and opportunity in the market . One of the main problems is funding . This can be overcome if the proposal for funding is accepted . For this I provided proof ( statistics ) that the needs of the potential customers and the services of the potential suppliers / stakeholders overlap .
I drew on the information gathered to explore different ideas that could fulfil the needs as seen in the statistics . These were then also colour - coded to show where they overlap with the needs and services . The colour - coded ideas were then streamlined into a manageable and working design that is ready to be tested .
Insight
With this assignment I learned the importance of using available data . Using the design tools and mind mapping helped me to compartmentalize the information into easy to understand units . It was also helpful to let me clearly see when an idea needed to go back on the shelf , such as when it does not overlap with any other ideas . Mind mapping helped me to take a step back and see the information more clearly .
Approach
I found Mind Mapping the most logical way to approach this assignment . For this proposal I wo n’t be using any of the other design tools , as this one I found the most comprehensive when I have only data available to me and not customers and stakeholders for feedback .
References
1 . South African Medical Research Council ( mind map statistics ) 2 . Statistics SA ( mind map statistics ) 3 . Unicef ( mind map statistics ) 4 . Mental Health Federation of South Africa ( mind map statistics ) 5 . Mind Mapping Lectures – Innovation for Design Thinking , Week 3
Company X
What is
Company ofering corporate functions and retreats Gap in South African market for health and wellness services Funding ? Statistics : HIV ( 1 in 10 ) Obesity ( men 29 % , women 56 % ) Malnutrition ( 21.6 % of children under 6 are malnourished ) Mental Health ( 1 in 3 ) Poverty ( 39 % )
What if
Apply for NGO status Partner with Department of Health Partner with SA Depression and Anxierty Group Supporting data from Health organizations ( Proposal neccessary )
What wows
Health and Wellness for corporations , schools , retirement homes , community centres Conferences with specialist speakers Social media Newletters Updates on the Health Calendar Medical checks by Health Department Mental Health and Counselling Health education Chronic disease support Exercise programs Corporate massage therapy Teambuilding events Functions recognizing achievements Nutrition HIV Prevention and Treatment
What works
NGO for fnancial stability and support Actively involve community Use data from health organizations Rewards Program Support Program Stress Management Program Education Program
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I decided to take somewhat of a risk and write this assignment to explain the process involved in creating a proposal for a Non - Profit Organisation . To apply for NGO status and funding a well thought out and comprehensive proposal is needed . The current and prospective suppliers / stakeholders are the directors of the company , the Department of Health and SADAG ( The South African Depression and Anxiety Group ) . The customers are companies , retirement homes , schools and community centres .
Selection
I chose to use ‘ Mind Mapping ” as a tool . In this proposal Company X , who currently is involved in corporate events , saw a gap in the market to offer Health and Wellness services to a large and diverse group . Mind mapping will be used to analyse available data , sort through ideas and to approach ideas in a logical manner .
( Please see the attached mind map )
Application
I created a mind map using the design thinking tools ( what is , what if , what wows and what works ) . At the end of this assignment the goal is to bring together the services of the suppliers / stakeholders and the needs of the customers . The information in the map is colour - coded to see where the available information , needs and services overlap . As the group is too large and too diverse for interviews I had to draw on existing data , i.e. statistics to illustrate my points . ( Please see below for references )
Company X identified and opportunity in the market . One of the main problems is funding . This can be overcome if the proposal for funding is accepted . For this I provided proof ( statistics ) that the needs of the potential customers and the services of the potential suppliers / stakeholders overlap .
I drew on the information gathered to explore different ideas that could fulfil the needs as seen in the statistics . These were then also colour - coded to show where they overlap with the needs and services . The colour - coded ideas were then streamlined into a manageable and working design that is ready to be tested .
Insight
With this assignment I learned the importance of using available data . Using the design tools and mind mapping helped me to compartmentalize the information into easy to understand units . It was also helpful to let me clearly see when an idea needed to go back on the shelf , such as when it does not overlap with any other ideas . Mind mapping helped me to take a step back and see the information more clearly .
Approach
I found Mind Mapping the most logical way to approach this assignment . For this proposal I wo n’t be using any of the other design tools , as this one I found the most comprehensive when I have only data available to me and not customers and stakeholders for feedback .
References
1 . South African Medical Research Council ( mind map statistics ) 2 . Statistics SA ( mind map statistics ) 3 . Unicef ( mind map statistics ) 4 . Mental Health Federation of South Africa ( mind map statistics ) 5 . Mind Mapping Lectures – Innovation for Design Thinking , Week 3
Company X
What is
Company ofering corporate functions and retreats Gap in South African market for health and wellness services Funding ? Statistics : HIV ( 1 in 10 ) Obesity ( men 29 % , women 56 % ) Malnutrition ( 21.6 % of children under 6 are malnourished ) Mental Health ( 1 in 3 ) Poverty ( 39 % )
What if
Apply for NGO status Partner with Department of Health Partner with SA Depression and Anxierty Group Supporting data from Health organizations ( Proposal neccessary )
What wows
Health and Wellness for corporations , schools , retirement homes , community centres Conferences with specialist speakers Social media Newletters Updates on the Health Calendar Medical checks by Health Department Mental Health and Counselling Health education Chronic disease support Exercise programs Corporate massage therapy Teambuilding events Functions recognizing achievements Nutrition HIV Prevention and Treatment
What works
NGO for fnancial stability and support Actively involve community Use data from health organizations Rewards Program Support Program Stress Management Program Education Program
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19451 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | DIGITAL MANUFACTURING – STORY TELLING
CHALLENGE
There is a pressing need to deploy engineering solutions for increasing global resilience against natural disasters and climate change . The 2020 Digital Manufacturing Challenge is a call for action to inspire the next generation of engineers to think about ways to deploy engineering design and manufacturing solutions to strengthen the response , mitigation and/or prevention of such disruptive events and envision an optimistic view of robust , sustainable , smart – even agile communities . The tools of digital manufacturing are many , varied and powerful . They span the nano to the giga scales , transforming our world with data and engineering solutions to meet the needs of both the few and the many – often on demand . Increasing interoperability , shorter product lifecycles , the ability to simplify or integrate features and functions , while simultaneously reducing size , weight , part count , and the need for rapid deployment are all providing opportunities to demonstrate both the capabilities and possibilities of digital manufacturing . Students are asked to consider the many aspects of digital manufacturing and how they can enhance sustainability , health , security , and the joy of living through applications combining additive and subtractive manufacturing .
Cross - functional student teams are challenged to go beyond “ additive only ” to leverage the full power of digital manufacturing through design , analysis and optimization for a higher purpose . Possible solutions may include infrastructure - level systems or elements but are not necessarily limited to :
• Sustainable housing
• Applications for abundant clean water and power
• Rapid and remote or on - site disaster prevention , mitigation or response
SELECTION
Digital manufacturing has opened a new window in the way to approach the manufacture of parts . The possible switch from manufacturing and holding physical stock to manoeuvring with a fully - digital one is promising but still has not been undertaken‑or only in a small proportion ‑by the majority of the manufacturing companies . What are the cost and productivity frontiers that halt the transformation taking place so far ? When does it make sense , in terms of production volume and costs , to undertake this transformation ? What level of savings could be achieved and what investments would be favourable ? The base line of the present chapter is to depict quantitative tools to address the potential impact of endeavouring digital transformation in manufacturing environments , considering costing and production variables , as well as technological decision - making parameters .
APPLICATION
Industry 4.0 is signalling a change in the traditional manufacturing landscape . Also known as the Fourth Industrial Revolution , Industry 4.0 encompasses three technological trends driving this transformation : connectivity , intelligence and flexible automation .
Industry 4.0 converges IT ( Information Technology ) and OT ( Operational Technology ) , to create a cyber - physical environment . This convergence has been made possible thanks to the emergence of digital solutions and advanced technologies , which are often associated with Industry 4.0 . These include :
• Industrial Internet of Things
• Big Data
• Cloud computing
• Additive manufacturing ( AM )
• Advanced robotics
• Augmented and virtual reality ( AR / VR )
These technologies are helping to drive manufacturing ’s digital transformation through the integration of previously disparate systems and processes through interconnected computer systems across the value and supply chain . Embracing Industry 4.0 , digital manufacturing and the interconnectivity that comes with it opens a myriad of benefits for companies , including greater agility , flexibility and operational performance .
INSIGHT AND APPROACH
Improve operations visibility with the SAP Digital Manufacturing Cloud solution , a manufacturing execution system ( MES ) of near real - time data and analytics . Execute manufacturing processes , analyze manufacturing and business data , and integrate systems with a cost - effective , high - quality , and resource - efficient method based on Industry 4.0 .
• Cloud deployment
• Visibility across the top floor and shop floor
• Powerful key performance indicators ( KPIs ) and analytics
• Detailed execution of production processes
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: DIGITAL MANUFACTURING – STORY TELLING
CHALLENGE
There is a pressing need to deploy engineering solutions for increasing global resilience against natural disasters and climate change . The 2020 Digital Manufacturing Challenge is a call for action to inspire the next generation of engineers to think about ways to deploy engineering design and manufacturing solutions to strengthen the response , mitigation and/or prevention of such disruptive events and envision an optimistic view of robust , sustainable , smart – even agile communities . The tools of digital manufacturing are many , varied and powerful . They span the nano to the giga scales , transforming our world with data and engineering solutions to meet the needs of both the few and the many – often on demand . Increasing interoperability , shorter product lifecycles , the ability to simplify or integrate features and functions , while simultaneously reducing size , weight , part count , and the need for rapid deployment are all providing opportunities to demonstrate both the capabilities and possibilities of digital manufacturing . Students are asked to consider the many aspects of digital manufacturing and how they can enhance sustainability , health , security , and the joy of living through applications combining additive and subtractive manufacturing .
Cross - functional student teams are challenged to go beyond “ additive only ” to leverage the full power of digital manufacturing through design , analysis and optimization for a higher purpose . Possible solutions may include infrastructure - level systems or elements but are not necessarily limited to :
• Sustainable housing
• Applications for abundant clean water and power
• Rapid and remote or on - site disaster prevention , mitigation or response
SELECTION
Digital manufacturing has opened a new window in the way to approach the manufacture of parts . The possible switch from manufacturing and holding physical stock to manoeuvring with a fully - digital one is promising but still has not been undertaken‑or only in a small proportion ‑by the majority of the manufacturing companies . What are the cost and productivity frontiers that halt the transformation taking place so far ? When does it make sense , in terms of production volume and costs , to undertake this transformation ? What level of savings could be achieved and what investments would be favourable ? The base line of the present chapter is to depict quantitative tools to address the potential impact of endeavouring digital transformation in manufacturing environments , considering costing and production variables , as well as technological decision - making parameters .
APPLICATION
Industry 4.0 is signalling a change in the traditional manufacturing landscape . Also known as the Fourth Industrial Revolution , Industry 4.0 encompasses three technological trends driving this transformation : connectivity , intelligence and flexible automation .
Industry 4.0 converges IT ( Information Technology ) and OT ( Operational Technology ) , to create a cyber - physical environment . This convergence has been made possible thanks to the emergence of digital solutions and advanced technologies , which are often associated with Industry 4.0 . These include :
• Industrial Internet of Things
• Big Data
• Cloud computing
• Additive manufacturing ( AM )
• Advanced robotics
• Augmented and virtual reality ( AR / VR )
These technologies are helping to drive manufacturing ’s digital transformation through the integration of previously disparate systems and processes through interconnected computer systems across the value and supply chain . Embracing Industry 4.0 , digital manufacturing and the interconnectivity that comes with it opens a myriad of benefits for companies , including greater agility , flexibility and operational performance .
INSIGHT AND APPROACH
Improve operations visibility with the SAP Digital Manufacturing Cloud solution , a manufacturing execution system ( MES ) of near real - time data and analytics . Execute manufacturing processes , analyze manufacturing and business data , and integrate systems with a cost - effective , high - quality , and resource - efficient method based on Industry 4.0 .
• Cloud deployment
• Visibility across the top floor and shop floor
• Powerful key performance indicators ( KPIs ) and analytics
• Detailed execution of production processes
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9532 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
As a designer , I was always relied upon to create visualization or diverse levels of fidelity design to visually illustrate a shared idea in most leadership roles I occupied back in the university . The key significance of visualization is its ability to stimulate thinking and enhance dialogue . As a new hall of residence executives back in the university , we were faced with the challenge of salvaging an ailing student - run restaurant . Most of the newly admitted students were not eating in the restaurant but were ordering food from outside the hall . This posed a slight challenged to us since the administration had invested a lot in relocating it to a more convenient spot in the hall .
Selection
During the discussion stage between hall administration , we the executives and some selected students we in cooperated the stick figure sketches to give a seamless visual understanding to almost everyone in the room . Four out of the five administrators were quite old and the visualization was purposed for them to share in our views visually .
Application
At this stage I made sketches to illustrate the students journey from going out to buy till they finally ate their food . In a form of journey mapping , I made sketches whiles we discuss what could the possible challenge the students had and how we could solve it with very little investment . After each sketch , I explained the possibilities and the changes that could be made . As we Iterated at every stage of the students journey we understood what could be the problem . There had been an influx of delivery services in the school and most restaurants outside the halls also had their own delivery mechanism . Most of delivery services were timely and had added value like picking up drinks from stores which was more affordable the restaurant the student was ordering from . And most of these services were for free . Through the visualization which more of infographic we all could vivid understand the students journey and why they were not patronizing our restaurant . We later realized most they were also sketching to bring new trends of ideas and new treats that were faced with .
Insight and Approach .
Though simple , making these stick figure sketches is very useful . I ’ve been using it on several projects which involves concepts and some level of visualization . It aids in getting a shared understanding into a problem or solution . It also helps to brainstorm as much idea at a goal . At
this point of the discussion , we could highlight a lot of the challenges and solutions by sketching . It also helped get the people engaged in the discussion . But During our discussion , what I usually realize that someone who it lost is verbal conversation can quickly join and understand where we are in the discussion . I use to have a problem of getting engrossed in perfecting my sketches but as time went on it improve my simplicity . I have come to understand that stages like journey mapping and persona creation all need some level of visualization during their explanation stage . Making simple sketches is necessary
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
As a designer , I was always relied upon to create visualization or diverse levels of fidelity design to visually illustrate a shared idea in most leadership roles I occupied back in the university . The key significance of visualization is its ability to stimulate thinking and enhance dialogue . As a new hall of residence executives back in the university , we were faced with the challenge of salvaging an ailing student - run restaurant . Most of the newly admitted students were not eating in the restaurant but were ordering food from outside the hall . This posed a slight challenged to us since the administration had invested a lot in relocating it to a more convenient spot in the hall .
Selection
During the discussion stage between hall administration , we the executives and some selected students we in cooperated the stick figure sketches to give a seamless visual understanding to almost everyone in the room . Four out of the five administrators were quite old and the visualization was purposed for them to share in our views visually .
Application
At this stage I made sketches to illustrate the students journey from going out to buy till they finally ate their food . In a form of journey mapping , I made sketches whiles we discuss what could the possible challenge the students had and how we could solve it with very little investment . After each sketch , I explained the possibilities and the changes that could be made . As we Iterated at every stage of the students journey we understood what could be the problem . There had been an influx of delivery services in the school and most restaurants outside the halls also had their own delivery mechanism . Most of delivery services were timely and had added value like picking up drinks from stores which was more affordable the restaurant the student was ordering from . And most of these services were for free . Through the visualization which more of infographic we all could vivid understand the students journey and why they were not patronizing our restaurant . We later realized most they were also sketching to bring new trends of ideas and new treats that were faced with .
Insight and Approach .
Though simple , making these stick figure sketches is very useful . I ’ve been using it on several projects which involves concepts and some level of visualization . It aids in getting a shared understanding into a problem or solution . It also helps to brainstorm as much idea at a goal . At
this point of the discussion , we could highlight a lot of the challenges and solutions by sketching . It also helped get the people engaged in the discussion . But During our discussion , what I usually realize that someone who it lost is verbal conversation can quickly join and understand where we are in the discussion . I use to have a problem of getting engrossed in perfecting my sketches but as time went on it improve my simplicity . I have come to understand that stages like journey mapping and persona creation all need some level of visualization during their explanation stage . Making simple sketches is necessary
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9397 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Tool Reflection – Storytelling
Challenge & Selection
I am a student enrolled in a marketing and entrepreneurship course in which I have a final
project that asks me to create a business idea that is sustainable and generates a great value impact on society . Since the main objective of the project is to create something that actually helps society , two of the steps of design thinking must comply , empathize with the people and define the true problem . In order to do so , me and my team are applying the tool of storytelling . It is very common that people wo n’t share to you as a researcher their main life problems or issues , and in the strange case that some of them actually start talking about them , they wo n’t get too deep into their problems unless you motivate them to do so , this is where the tool of storytelling comes in pretty useful . If you empathize with a person by sharing some personal story about some specific aspect then it is way more plausible that the client , which is hearing to that story can remember some of his own experience and understand what type of information you are looking for , after that another challenge is presented , which is focusing on their feedback and understand their story .
Application
My final project team decided to work with the topic of pollution and the major problems
and causes that are presented with the pollution of the planet , more specifically we wanted to do something related to recycling in Mexico , which is currently an underdeveloped field in the country . So we wanted to find out valuable information regarding the major problems of the recycling process , we wanted to know what was the point of view of the common Mexican towards recycling and what were their main problems while recycling or trying to recycle .
In order to get this type of information we started to think about a story , so we could use
it as part of the design thinking tool and achieve our research goals . I have a personal story regarding this subject , in which I try to explain the benefits of recycling and how is it being solved in first world countries in which I have lived in , like Canada and Germany , I was constantly trying to connect with the person with whom I was talking by calling out some of my personal problems towards recycling in Mexico , like not knowing where to take my plastic bottles to . I also understand and explained to them that all the culture of recycling depends also on other customs like how much products do you actually buy , because if you buy a lot of stuff then you will be producing a lot of garbage , but if you do n’t then you wo n’t have a lot of things to recycle , but it is even better to do so , because you are actually reducing instead of recycling .
Some of the people to whom I talked to , started explaining me that even if they started
separating their trash in categories , one of the main problems is that the whole system of trash recollection would not make it useful , because they mix all the trash categories and then they go and throw them into one place . They also tried to explain to me that another problem that they face is that there are no places to do recycling nearby , and if they want to recycle a couple of plastic bottles they would need to drive 10 minutes in order to get there , which would be even worse for the environment .
Insight & Approach
We started to get to know the main problems of recycling in the community , not only the
ones that we were struggling with , but there were many other that we as a team did n’t think about before . One of the most important insights that we got from many people was that they did n’t see any benefit of trying to dealing with all the trash separation in their homes , because they knew that the trash recollection system would not be handling the garbage properly , therefore they would n’t be able to contribute to some change .
We started telling them another story about how they started in other countries , and we
explained that in order to change something , small steps need to be taken . Of course , we tried to emphasize that there will not be a major change in one week or two , but we could start by doing something . We started to pitch our business idea with the help of this story , having an app that helps you with your garbage categorization and that notifies the trash collectors if you have a lot of plastic , or metals , or organic garbage . In that way they could start handling the waste in a more appropriate way .
At the end , most of the people felt convinced that they could do something that helps the
environment without having to work that much . Personally , I felt very good because I was able of empathizing with the people and to define the main problems that they have and with that information I was able to generate new ideas of possible solutions with my team .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Tool Reflection – Storytelling
Challenge & Selection
I am a student enrolled in a marketing and entrepreneurship course in which I have a final
project that asks me to create a business idea that is sustainable and generates a great value impact on society . Since the main objective of the project is to create something that actually helps society , two of the steps of design thinking must comply , empathize with the people and define the true problem . In order to do so , me and my team are applying the tool of storytelling . It is very common that people wo n’t share to you as a researcher their main life problems or issues , and in the strange case that some of them actually start talking about them , they wo n’t get too deep into their problems unless you motivate them to do so , this is where the tool of storytelling comes in pretty useful . If you empathize with a person by sharing some personal story about some specific aspect then it is way more plausible that the client , which is hearing to that story can remember some of his own experience and understand what type of information you are looking for , after that another challenge is presented , which is focusing on their feedback and understand their story .
Application
My final project team decided to work with the topic of pollution and the major problems
and causes that are presented with the pollution of the planet , more specifically we wanted to do something related to recycling in Mexico , which is currently an underdeveloped field in the country . So we wanted to find out valuable information regarding the major problems of the recycling process , we wanted to know what was the point of view of the common Mexican towards recycling and what were their main problems while recycling or trying to recycle .
In order to get this type of information we started to think about a story , so we could use
it as part of the design thinking tool and achieve our research goals . I have a personal story regarding this subject , in which I try to explain the benefits of recycling and how is it being solved in first world countries in which I have lived in , like Canada and Germany , I was constantly trying to connect with the person with whom I was talking by calling out some of my personal problems towards recycling in Mexico , like not knowing where to take my plastic bottles to . I also understand and explained to them that all the culture of recycling depends also on other customs like how much products do you actually buy , because if you buy a lot of stuff then you will be producing a lot of garbage , but if you do n’t then you wo n’t have a lot of things to recycle , but it is even better to do so , because you are actually reducing instead of recycling .
Some of the people to whom I talked to , started explaining me that even if they started
separating their trash in categories , one of the main problems is that the whole system of trash recollection would not make it useful , because they mix all the trash categories and then they go and throw them into one place . They also tried to explain to me that another problem that they face is that there are no places to do recycling nearby , and if they want to recycle a couple of plastic bottles they would need to drive 10 minutes in order to get there , which would be even worse for the environment .
Insight & Approach
We started to get to know the main problems of recycling in the community , not only the
ones that we were struggling with , but there were many other that we as a team did n’t think about before . One of the most important insights that we got from many people was that they did n’t see any benefit of trying to dealing with all the trash separation in their homes , because they knew that the trash recollection system would not be handling the garbage properly , therefore they would n’t be able to contribute to some change .
We started telling them another story about how they started in other countries , and we
explained that in order to change something , small steps need to be taken . Of course , we tried to emphasize that there will not be a major change in one week or two , but we could start by doing something . We started to pitch our business idea with the help of this story , having an app that helps you with your garbage categorization and that notifies the trash collectors if you have a lot of plastic , or metals , or organic garbage . In that way they could start handling the waste in a more appropriate way .
At the end , most of the people felt convinced that they could do something that helps the
environment without having to work that much . Personally , I felt very good because I was able of empathizing with the people and to define the main problems that they have and with that information I was able to generate new ideas of possible solutions with my team .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9239 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Learning Launch
Challenge Me and my wife both are working in a Private Firm from the past 9 years . We both are creative
people and like to design quirky printed clothes as a hobby . When we talk to our family and
friends , we get to know that there is no good quirky print designer available in the market which
can also do customization . While talking to them we also got to know that customers for these
designs are in the range of 18 - 45 years . Me and my wife thought this idea of quirky design clothes is a great opportunity for us to explore
and solve many people 's problems . But we do have limitations , first we can not leave our
current jobs and second , investment should be low as we do not have much savings . Selection If we want to convert our idea into a Business plan , first we need to know the unknown which is
how the customers will react to our design . Second , we also needed to know the truth of our
assumptions , which is that our designs and customization features are better than the existing
solutions available in the market . To know these , we thought to use one Design Thinking tool -
Learning Launch . Which allows us to do small experiments and learn from them . These
experiments would also help us to know customers ' behaviour regarding liking and disliking our
designs in less time and also at less cost . Application : For our first learning launch , we uploaded our designs on social networking platforms like
Facebook and Instagram , as these platforms are easily accessible for everyone especially to
our potential customers ( 18 - 45 years ) who are mostly active on social media . Considering that
we thought this was a good way to start the experiment . We shared our social media page with
friends and family and asked them to do the same . We were also getting feedback from the
customers about our designs . They were liking the designs but also they wanted to feel that
design as well as they can not touch the fabric unless they buy it . So we understand that people
will like our designs if they can see it as well as if they can feel it physically . We have implemented this learning in our second learning launch . Now we are more clear
about the customers ' needs , we thought to participate in flea markets . So that customers can
also feel the fabric and can try as well . During the flea market , we got feedback from the
customers regarding designs , colours , fabrics and customization services . This feedback helped
us to prove our hypothesis i.e. whether the solution we are giving to customers is better than the
existing solutions available in the market or not .
Insight By applying the learning launch tool , we tested our assumptions at less cost and in less time
which otherwise would be a costly affair . We have also learnt that learning and implementation
after each launch is important . The main learning for us is to put yourself in your customers
shoes . After this insight we are planning to launch our own website . For the next step , we will
keep in mind this insight and incorporate it into future launch designs . Approach After understanding the problem and creating ideas for that , we have found out that learning
launch is the best suited tool for us at this stage as it saves time and money . As already
mentioned we will keep in mind this insight and will incorporate this into future launch designs ,
as this is a powerful tool to test our assumptions and generate the best solution .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Learning Launch
Challenge Me and my wife both are working in a Private Firm from the past 9 years . We both are creative
people and like to design quirky printed clothes as a hobby . When we talk to our family and
friends , we get to know that there is no good quirky print designer available in the market which
can also do customization . While talking to them we also got to know that customers for these
designs are in the range of 18 - 45 years . Me and my wife thought this idea of quirky design clothes is a great opportunity for us to explore
and solve many people 's problems . But we do have limitations , first we can not leave our
current jobs and second , investment should be low as we do not have much savings . Selection If we want to convert our idea into a Business plan , first we need to know the unknown which is
how the customers will react to our design . Second , we also needed to know the truth of our
assumptions , which is that our designs and customization features are better than the existing
solutions available in the market . To know these , we thought to use one Design Thinking tool -
Learning Launch . Which allows us to do small experiments and learn from them . These
experiments would also help us to know customers ' behaviour regarding liking and disliking our
designs in less time and also at less cost . Application : For our first learning launch , we uploaded our designs on social networking platforms like
Facebook and Instagram , as these platforms are easily accessible for everyone especially to
our potential customers ( 18 - 45 years ) who are mostly active on social media . Considering that
we thought this was a good way to start the experiment . We shared our social media page with
friends and family and asked them to do the same . We were also getting feedback from the
customers about our designs . They were liking the designs but also they wanted to feel that
design as well as they can not touch the fabric unless they buy it . So we understand that people
will like our designs if they can see it as well as if they can feel it physically . We have implemented this learning in our second learning launch . Now we are more clear
about the customers ' needs , we thought to participate in flea markets . So that customers can
also feel the fabric and can try as well . During the flea market , we got feedback from the
customers regarding designs , colours , fabrics and customization services . This feedback helped
us to prove our hypothesis i.e. whether the solution we are giving to customers is better than the
existing solutions available in the market or not .
Insight By applying the learning launch tool , we tested our assumptions at less cost and in less time
which otherwise would be a costly affair . We have also learnt that learning and implementation
after each launch is important . The main learning for us is to put yourself in your customers
shoes . After this insight we are planning to launch our own website . For the next step , we will
keep in mind this insight and incorporate it into future launch designs . Approach After understanding the problem and creating ideas for that , we have found out that learning
launch is the best suited tool for us at this stage as it saves time and money . As already
mentioned we will keep in mind this insight and will incorporate this into future launch designs ,
as this is a powerful tool to test our assumptions and generate the best solution .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13884 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Bank X UGANDA
Jaime Smit is the president and CEO of Ayoa Mind Maps Uganda ( Rockwell Business Center Ability Youth Initiative Uganda is a youth led non - profit organisation which envisage building a cohort of self - reliant young leaders contributing to the growth of the African continent . We are working across Uganda with young people especially those in universities to forefront societal change in areas of education , financial inclusion , livelihood and civic spaces . Since its inception , iOS has been incorporated fully and now operates legally .
His leadership journey has greatly improved after his experience at RELA NEA .The opportunity to undergo training at RELA NEA has enriched him especially in managing relationships , clients , stakeholders and resources mobilisation . Meeting a network of like- minded people who are willing to push growth of the continent .After the training at the RELA Regional Leadership Center East Africa , he was empowered to build and manage a cohesive team . We have built a ten - year strategy which termed as Construct Africa . Construct Africa will impact 10000 young people in 10 years in areas of education and financial inclusion .Through Construct Africa , we have impacted over 1000 young people through the career guidance and mentorship program . A program that works with Uganda ’s remote secondary schools to offer career guidance , in career and choice , youth digitisation and soft skills training , information sharing and bridging youth to affordable , accessible and equitable education opportunities .
With the surge of COVID- 19 and closure of schools , the program is running online and impacting over 500 young people currently . We have also launched a new program , " the ability youth economic empowerment program which focuses on financial inclusion of young people at university and those that dropped out from university . The program focuses on savings and investments and we are offer non collateral security but secure and affordable financial services through our CGS ( campus group savings ) .
Our primary goal is to ensure that young people can save , invest and scale there by creating opportunity for work for themselves and for others .We set up a target of 1000 youth in 10 years and 100 per year and since March we have 51 young people enrol to our program .However , this pandemic has limited our resources and we are currently looking for more partnerships to enable us to scale our impact to the grassroot .
This story keeps me thinking upright and looking forward to working with young people to change the world at large , solving challenges with possible solutions and collaboration with like minded people .
| EMAIL:
ID_NUM:
NAME_STUDENT: Jaime Smit
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Bank X UGANDA
Jaime Smit is the president and CEO of Ayoa Mind Maps Uganda ( Rockwell Business Center Ability Youth Initiative Uganda is a youth led non - profit organisation which envisage building a cohort of self - reliant young leaders contributing to the growth of the African continent . We are working across Uganda with young people especially those in universities to forefront societal change in areas of education , financial inclusion , livelihood and civic spaces . Since its inception , iOS has been incorporated fully and now operates legally .
His leadership journey has greatly improved after his experience at RELA NEA .The opportunity to undergo training at RELA NEA has enriched him especially in managing relationships , clients , stakeholders and resources mobilisation . Meeting a network of like- minded people who are willing to push growth of the continent .After the training at the RELA Regional Leadership Center East Africa , he was empowered to build and manage a cohesive team . We have built a ten - year strategy which termed as Construct Africa . Construct Africa will impact 10000 young people in 10 years in areas of education and financial inclusion .Through Construct Africa , we have impacted over 1000 young people through the career guidance and mentorship program . A program that works with Uganda ’s remote secondary schools to offer career guidance , in career and choice , youth digitisation and soft skills training , information sharing and bridging youth to affordable , accessible and equitable education opportunities .
With the surge of COVID- 19 and closure of schools , the program is running online and impacting over 500 young people currently . We have also launched a new program , " the ability youth economic empowerment program which focuses on financial inclusion of young people at university and those that dropped out from university . The program focuses on savings and investments and we are offer non collateral security but secure and affordable financial services through our CGS ( campus group savings ) .
Our primary goal is to ensure that young people can save , invest and scale there by creating opportunity for work for themselves and for others .We set up a target of 1000 youth in 10 years and 100 per year and since March we have 51 young people enrol to our program .However , this pandemic has limited our resources and we are currently looking for more partnerships to enable us to scale our impact to the grassroot .
This story keeps me thinking upright and looking forward to working with young people to change the world at large , solving challenges with possible solutions and collaboration with like minded people .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Jaime Smit"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 7332 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge I am collaborator of a production company in the midst of a significant restructuration . To meet customers ’ needs , the company began to evolve over the years by developing know - hows outside the initial core business , the “ print management ” . Thus , the company gradually structured itself into customer Business Unit by developing other activities : graphic production , design , creative , photo studios , video , 3D , etc . The company realized that the structure , although it was ideal for the client , had not allowed the valuation and enrichment of the collaborators ’ skills , each skill being dedicated to a single client . Since this year , after identifying business opportunities , the company has started a major restructuration . I am in charge of participating in the creation of a creative agency within the group : indeed , a dozen collaborators ( artistic directors and graphic designers ) have been working for years to create graphic identities , advertising campaigns , posters , etc . but have never been brought together under one entity because they were dedicated to a single client . This “ Creative ” offer is therefore known only to our customers while it could be a real asset to conquer new clients . We need to think about the organization , the identity and the structure of the agency to present our recommendations to management . Selection I quickly considered that the challenge underlying the creation of this agency was not to draw a flowchart with operating processes , an economic model and so on … but above all to involve the future members of the agency in a process of co - creation and make them meet to bring out a common culture that will lay the foundations of the identity of the future creative agency . Actually , they did not know each other ( they are not all working at the same location ) and they never worked together until now , also they are worried and resistant to this new and unknown organization … To bring out this common culture , mind mapping immediately appeared to be the most appropriate tool in the workshop that I wanted to implement . I thought it would allow to show the insights of our future agency and accompany the change . We will see in the following lines how this tool has been beyond my expectations . Application The participants never worked on methods of design thinking , co - creation , etc . It 's also a first for me : I had never designed a workshop myself before ! Here is how I articulated this first workshop whose objective for me was first to define how was " lived " the creation on a day to day basis and what were the needs of each . In order to collect as much data as possible , I first conducted a series of interviews with all the members ( artistic directors and graphic designers ) of the future agency to tell me about their job , what do they do , how they do it , who they do it with , the pain points , the
strengths , the successes , the failures , the expectations , the needs , their tools , their inspirations , etc . I also conducted interviews with the " sellers " ( commercial people ) and the " promoters " ( development people ) of the creative offer , some questions specific to these collaborators and others that would cross - check with the interviews of creatives people : how is perceived the creative offer by the customers , how one sells or promotes the creation , how they work with the creative , what are their needs , the pain points , the assets , etc . I collected all these datas ( an average of 2h30 by interview of 15 collaborators ) and I created thematic boards on which the verbatim were represented , diagrams which showed the interactions ( or lack of interactions ) as they have been described by the interviewees , other charts that synthesized customer journeys or processes , etc . and I printed them . All these elements allowed me to create the " exhibition " which would constitute the first part of my workshop . I invited all the interviewees , creative and commercial , to take note of the restitution of the interviews . I asked them during the exhibition to write down on post - it all the information in which they found themselves ( or on the contrary of which they felt foreign ) or who gave them ideas to design our future agency . At the end of the exhibition , we made a restitution in plenary session with all the participants and created the clusters on several boards . It was a great moment of exchange and lively discussions that generated other ideas etc . , we exceeded the expected time but it was really worth it ! Insight The expo and the mind mapping acted as a real revealer . During the exercise on the " what if " , we realized that the creation of the agency was not a problem of means or resources but of state of mind . It was also revealer at the level of the teams : we all participated of the same ambition and the same vision on the creation ( what is the creative spirit ? ) whatever the experience , location , courses and clients . The barriers and limiting thoughts gradually faded , giving way to many lines of thoughts and action plans appeared naturally . The foundations of a common culture and better communication between the collaborators were formed , including between creative and commercial who had never had the opportunity to exchange outside the operational points . Approach Thanks to the power of the tool ( revelation of insights and support for change management ) , the workshop was a great success and helped to structure our thinking and create cohesion . Due to operational constraints , I had to hold the workshop for half a day while thinking that a day would be necessary . On the other hand , this time constraint has probably forced us to be efficient and straight to the point .
Finally , for employees who had never participated in co - creation workshops , this first contact with design thinking was also a very positive revelation . Besides , I 'm currently working at the 2nd workshop session to be held on Thursday ... wish me luck ;)
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge I am collaborator of a production company in the midst of a significant restructuration . To meet customers ’ needs , the company began to evolve over the years by developing know - hows outside the initial core business , the “ print management ” . Thus , the company gradually structured itself into customer Business Unit by developing other activities : graphic production , design , creative , photo studios , video , 3D , etc . The company realized that the structure , although it was ideal for the client , had not allowed the valuation and enrichment of the collaborators ’ skills , each skill being dedicated to a single client . Since this year , after identifying business opportunities , the company has started a major restructuration . I am in charge of participating in the creation of a creative agency within the group : indeed , a dozen collaborators ( artistic directors and graphic designers ) have been working for years to create graphic identities , advertising campaigns , posters , etc . but have never been brought together under one entity because they were dedicated to a single client . This “ Creative ” offer is therefore known only to our customers while it could be a real asset to conquer new clients . We need to think about the organization , the identity and the structure of the agency to present our recommendations to management . Selection I quickly considered that the challenge underlying the creation of this agency was not to draw a flowchart with operating processes , an economic model and so on … but above all to involve the future members of the agency in a process of co - creation and make them meet to bring out a common culture that will lay the foundations of the identity of the future creative agency . Actually , they did not know each other ( they are not all working at the same location ) and they never worked together until now , also they are worried and resistant to this new and unknown organization … To bring out this common culture , mind mapping immediately appeared to be the most appropriate tool in the workshop that I wanted to implement . I thought it would allow to show the insights of our future agency and accompany the change . We will see in the following lines how this tool has been beyond my expectations . Application The participants never worked on methods of design thinking , co - creation , etc . It 's also a first for me : I had never designed a workshop myself before ! Here is how I articulated this first workshop whose objective for me was first to define how was " lived " the creation on a day to day basis and what were the needs of each . In order to collect as much data as possible , I first conducted a series of interviews with all the members ( artistic directors and graphic designers ) of the future agency to tell me about their job , what do they do , how they do it , who they do it with , the pain points , the
strengths , the successes , the failures , the expectations , the needs , their tools , their inspirations , etc . I also conducted interviews with the " sellers " ( commercial people ) and the " promoters " ( development people ) of the creative offer , some questions specific to these collaborators and others that would cross - check with the interviews of creatives people : how is perceived the creative offer by the customers , how one sells or promotes the creation , how they work with the creative , what are their needs , the pain points , the assets , etc . I collected all these datas ( an average of 2h30 by interview of 15 collaborators ) and I created thematic boards on which the verbatim were represented , diagrams which showed the interactions ( or lack of interactions ) as they have been described by the interviewees , other charts that synthesized customer journeys or processes , etc . and I printed them . All these elements allowed me to create the " exhibition " which would constitute the first part of my workshop . I invited all the interviewees , creative and commercial , to take note of the restitution of the interviews . I asked them during the exhibition to write down on post - it all the information in which they found themselves ( or on the contrary of which they felt foreign ) or who gave them ideas to design our future agency . At the end of the exhibition , we made a restitution in plenary session with all the participants and created the clusters on several boards . It was a great moment of exchange and lively discussions that generated other ideas etc . , we exceeded the expected time but it was really worth it ! Insight The expo and the mind mapping acted as a real revealer . During the exercise on the " what if " , we realized that the creation of the agency was not a problem of means or resources but of state of mind . It was also revealer at the level of the teams : we all participated of the same ambition and the same vision on the creation ( what is the creative spirit ? ) whatever the experience , location , courses and clients . The barriers and limiting thoughts gradually faded , giving way to many lines of thoughts and action plans appeared naturally . The foundations of a common culture and better communication between the collaborators were formed , including between creative and commercial who had never had the opportunity to exchange outside the operational points . Approach Thanks to the power of the tool ( revelation of insights and support for change management ) , the workshop was a great success and helped to structure our thinking and create cohesion . Due to operational constraints , I had to hold the workshop for half a day while thinking that a day would be necessary . On the other hand , this time constraint has probably forced us to be efficient and straight to the point .
Finally , for employees who had never participated in co - creation workshops , this first contact with design thinking was also a very positive revelation . Besides , I 'm currently working at the 2nd workshop session to be held on Thursday ... wish me luck ;)
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19349 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Complaint handling enhancement by using the
visualization tool
Challenge & Selection I am working in a retail company and responsible for the service improvement project management . Recently , I have received many feedbacks from the front - line Customer Service , Shop Sales and management staffs that they are facing difficulty on Complaint handling process especially when the complaint has to escalate to another party , seeking for the management advice or submit waive approval request for the management approval . The poor internal communication process usually causes service delay which has impact on the end - customer complaint handling experience . Besides , the disordered communication makes management staffs not able to understand the full picture of the complaints and to make a right decision because email is a unique communication channel and there is no systematic way to save and review all of the complaints data . The management also have no way to analyze the data then to identify improvement area for service improvement . After quickly understanding of their problem background , I decided to use Visualization tool to deeply understand the problem among different stakeholder groups . I have invited different stakeholders and used the straw man visualization with setting few questions for group discussion . Through - out defining the scope , key elements and relationship , the stakeholders are able to put into other ’s shoes so that they are able to learn and understand each other ’s pain points and identify the solutions from another point of view . Application I draw few straw man graphics basing on the stakeholder categories ( front - line Customer Service , Shop Sales and management ) on a poster size papers and stated few questions near the straw man :
l Activities – What happen ? What are he / she doing ? What is
his / her task ? What are his activities ? How ’s the status before and after the activities ?
l Interaction – What is the interaction channel ? Is he / she using
any system / interface ? How ’s he / she interact with other parties ? What is the interaction flow ?
l Objects – Is he / she using any device ? What is the user
environment / location ?
l User – What is his / her role ? Who will react on his / her action ? l Pain point – Why he / she is not feeling good on the existing
handling method and workflow ? What is his / her concern ?
l Want – What he / she wants ? What is his / her target ?
I divided the stakeholders into 3 groups and each group representing one stakeholder group . I distribute the straw man poster to each group , and they have 60 min to write their answers on the poster directly . Once the exercise has been completed , those 3 straw man posters will be posting on the wall together . Each team representative present their answers and other teams provide an insight and additional information to make the information on each poster completely . During the session , I am consolidating their insight , commonalities and feedback then revised the posters and seek for their agreement of the changes . Insight and Approach What I learned is that from using this visualization tool , it can easily lead the discussion and thinking direction of the group members , especially when they have no clue , this diagram and the set questions can help and inspire them . In addition , through group discussions , they can increase interaction and learn about everyone ’s different ideas , thereby increasing empathy and becoming pertinent to the problem ’s point of view . This mode of thinking can also improve the working culture in the long run . And through using this visualization tool , we can also quickly find out the problems and pain points faced by the customers , which can help us create more accurate follow - up solutions . I will use this valuable graphic in different customer experience enhancement projects in the future as this tool could help different internal parties 360 degree review customers situation especially identify the customer ’s pain point effectively .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Complaint handling enhancement by using the
visualization tool
Challenge & Selection I am working in a retail company and responsible for the service improvement project management . Recently , I have received many feedbacks from the front - line Customer Service , Shop Sales and management staffs that they are facing difficulty on Complaint handling process especially when the complaint has to escalate to another party , seeking for the management advice or submit waive approval request for the management approval . The poor internal communication process usually causes service delay which has impact on the end - customer complaint handling experience . Besides , the disordered communication makes management staffs not able to understand the full picture of the complaints and to make a right decision because email is a unique communication channel and there is no systematic way to save and review all of the complaints data . The management also have no way to analyze the data then to identify improvement area for service improvement . After quickly understanding of their problem background , I decided to use Visualization tool to deeply understand the problem among different stakeholder groups . I have invited different stakeholders and used the straw man visualization with setting few questions for group discussion . Through - out defining the scope , key elements and relationship , the stakeholders are able to put into other ’s shoes so that they are able to learn and understand each other ’s pain points and identify the solutions from another point of view . Application I draw few straw man graphics basing on the stakeholder categories ( front - line Customer Service , Shop Sales and management ) on a poster size papers and stated few questions near the straw man :
l Activities – What happen ? What are he / she doing ? What is
his / her task ? What are his activities ? How ’s the status before and after the activities ?
l Interaction – What is the interaction channel ? Is he / she using
any system / interface ? How ’s he / she interact with other parties ? What is the interaction flow ?
l Objects – Is he / she using any device ? What is the user
environment / location ?
l User – What is his / her role ? Who will react on his / her action ? l Pain point – Why he / she is not feeling good on the existing
handling method and workflow ? What is his / her concern ?
l Want – What he / she wants ? What is his / her target ?
I divided the stakeholders into 3 groups and each group representing one stakeholder group . I distribute the straw man poster to each group , and they have 60 min to write their answers on the poster directly . Once the exercise has been completed , those 3 straw man posters will be posting on the wall together . Each team representative present their answers and other teams provide an insight and additional information to make the information on each poster completely . During the session , I am consolidating their insight , commonalities and feedback then revised the posters and seek for their agreement of the changes . Insight and Approach What I learned is that from using this visualization tool , it can easily lead the discussion and thinking direction of the group members , especially when they have no clue , this diagram and the set questions can help and inspire them . In addition , through group discussions , they can increase interaction and learn about everyone ’s different ideas , thereby increasing empathy and becoming pertinent to the problem ’s point of view . This mode of thinking can also improve the working culture in the long run . And through using this visualization tool , we can also quickly find out the problems and pain points faced by the customers , which can help us create more accurate follow - up solutions . I will use this valuable graphic in different customer experience enhancement projects in the future as this tool could help different internal parties 360 degree review customers situation especially identify the customer ’s pain point effectively .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20007 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge
Spare parts are fundamental to maintaining the availability of production trucks in the mining industries . Unfortunately , sourcing in remote areas of Africa often remains difficult . Indeed , parts must be ordered and then transported through a long supply chain where delivery time is often to the detriment of the requesters . Even worse , if the right part is not delivered , the entire production schedule often has to be revised .
As a supplier of spare parts , mainly serving mining companies in the West African zone , I have an IT platform that centralizes my spare parts servicing activity . My challenge is to create a simple technology that buyers from different companies can easily access considering that most mining companies operate in remote areas with limited access to Internet services . This project includes the IT staff , as well as the purchasers and the method preparers of the SOMA partner company 's engine maintenance services .
The project is managed by volunteer time on a schedule of no more than 10 weeks for our development team to deliver a prototype software solution . Our partners from the mining company SOMA will help us structure the first prototype of the technology so that we can test it with our main users .
Once the prototype has been developed , our technical sales team will conduct the first marketing study .
Selection
After consultation , our team decided to use the learning launch tool . The idea was to develop an effective , yet simple - to - use technology to make it easier for users to test searches . In collaboration with method preparers and SOMA buyers , we conducted several conceptual thinking activities and developed a software prototype that will help us go through an iterative process that will allow us to improve our solution idea with teams from other mining companies in the sub - region .
Application
Our first launch was to introduce a web application , available through the internet to allow all customers to connect to it from anywhere in the world . This application presented functionalities allowing to search for spare parts from references and providing synoptic and functional diagrams of the different parts . The aim was to ensure that by using part numbers to search information in a database previously supplied by the parts manufacturers , operators would now order the right spare parts . But after a long observation , we realized that :
- Firstly , the cost aspect was missing , which was of great interest to buyers in order to align with budgets .
- Secondly , most customers would have difficulty using the platform because of their geographical location , which limited or required them to have an internet connection due to their location .
We spent the next 3 days with our project team to improve our prototype by integrating the cost of parts into it . We worked on several alternatives and finally decided to use a web application , available from DVDs that could be used offline on desktops .
Insight
By applying the learning tool , we have designed and tested our solutions . Thanks to this process , we were able to improve our web application to meet user expectations . This process showed us that our method preparers and buyers were more comfortable with the second web application . Our technical sales department used the test results to review our strategic direction . In the future , our company will adopt similar approaches to offering products and services .
Approach
The learning launch is the right tool for our company . As a team , we need to review the knowledge gained from our initial launches and integrate this information into future launch designs . This allows us to effectively address and highlight solutions . In the future , launch designs will project themselves through the knowledge highlighted , as well as the progress made to get closer to a convincing out - of- the - box solution .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge
Spare parts are fundamental to maintaining the availability of production trucks in the mining industries . Unfortunately , sourcing in remote areas of Africa often remains difficult . Indeed , parts must be ordered and then transported through a long supply chain where delivery time is often to the detriment of the requesters . Even worse , if the right part is not delivered , the entire production schedule often has to be revised .
As a supplier of spare parts , mainly serving mining companies in the West African zone , I have an IT platform that centralizes my spare parts servicing activity . My challenge is to create a simple technology that buyers from different companies can easily access considering that most mining companies operate in remote areas with limited access to Internet services . This project includes the IT staff , as well as the purchasers and the method preparers of the SOMA partner company 's engine maintenance services .
The project is managed by volunteer time on a schedule of no more than 10 weeks for our development team to deliver a prototype software solution . Our partners from the mining company SOMA will help us structure the first prototype of the technology so that we can test it with our main users .
Once the prototype has been developed , our technical sales team will conduct the first marketing study .
Selection
After consultation , our team decided to use the learning launch tool . The idea was to develop an effective , yet simple - to - use technology to make it easier for users to test searches . In collaboration with method preparers and SOMA buyers , we conducted several conceptual thinking activities and developed a software prototype that will help us go through an iterative process that will allow us to improve our solution idea with teams from other mining companies in the sub - region .
Application
Our first launch was to introduce a web application , available through the internet to allow all customers to connect to it from anywhere in the world . This application presented functionalities allowing to search for spare parts from references and providing synoptic and functional diagrams of the different parts . The aim was to ensure that by using part numbers to search information in a database previously supplied by the parts manufacturers , operators would now order the right spare parts . But after a long observation , we realized that :
- Firstly , the cost aspect was missing , which was of great interest to buyers in order to align with budgets .
- Secondly , most customers would have difficulty using the platform because of their geographical location , which limited or required them to have an internet connection due to their location .
We spent the next 3 days with our project team to improve our prototype by integrating the cost of parts into it . We worked on several alternatives and finally decided to use a web application , available from DVDs that could be used offline on desktops .
Insight
By applying the learning tool , we have designed and tested our solutions . Thanks to this process , we were able to improve our web application to meet user expectations . This process showed us that our method preparers and buyers were more comfortable with the second web application . Our technical sales department used the test results to review our strategic direction . In the future , our company will adopt similar approaches to offering products and services .
Approach
The learning launch is the right tool for our company . As a team , we need to review the knowledge gained from our initial launches and integrate this information into future launch designs . This allows us to effectively address and highlight solutions . In the future , launch designs will project themselves through the knowledge highlighted , as well as the progress made to get closer to a convincing out - of- the - box solution .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21701 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Nani Peroni Design Thinking for Innovation Assignment Challenge & Selection In a previous role at a small business lending startup , I was responsible for the company ’s customer experience across the entire journey . While a small company , our departments were siloed and employees focused on delivering the best experience they could to customers in their roles ( sales , underwriting , collections , customer service , marketing ) but were n’t aware of the full relationship a customer would have with the company . This lack of awareness impacted customers as they shared in their feedback with us . In order to bring value in my role , I wanted to build a connecting thread between these groups so that we could deliver a cohesive and differentiated experience for our customers . To help bring transparency to the entire customer journey and foster collaboration to drive a better experience for our customers , I decided to run a visualization exercise with business partners . My goal was to create a visual and interactive journey with specific touchpoints that our customer has with each one of our businesses to encourage discussion around how we can build a better and connected customer experience . Application I invited representatives from each of the customer facing businesses to a two hour visualization exercise where I placed key customer interaction points on the wall of our conference room ( Awareness , Research and Consider , Apply , Repay , Return / Attrite ) to kick off the discussion . I provided colored post - it notes and pictures that represented channels , and feelings . After walking the group through the intended goal for the session , we started talking through the different customer stages and drawing touchpoints and feelings a customer would go through when interacting with the company on post - its and paper . The colored paper allowed us to differentiate between pain points and points of delight which quickly made it evident how we were treating our customers holistically . After an hour , it was clear that many of the people in the room were surprised at touchpoints happening earlier in the journey that had a downstream impact on their interaction with the customer . ( Since our company was split between New York and Michigan , I ran the same exercise in Michigan and was able to merge the two visual journeys into 1 holistic map in the NYC conference room ) .
A picture of our visual map halfway through our session .
Insight The visualization exercise generated an interactive map of customer touchpoints , customer feelings , pain points , points of delight , pictures of customer interaction , and drawings from the stakeholders that were simply an outcome of going through the visualization of the customer journey . I could sense that by seeing all of the touchpoints and possible emotions our customers may go through built empathy for the customer and encouraged participants to collaborate and discuss changes to their current processes that would create a better experience . Aside from the colorful and illustrative visual in our conference room that everyone in the NYC office was exposed to , we walked away from the exercise with a better understanding of our customers and a roadmap of ideas that we implemented to create a seamless experience .
It was also interesting to hear feedback from the participants about the exercise . Many of them have never used the visualization tool and enjoyed being able to draw pictures rather than write - up an explanation . As Angela Meyer explained in her video during week one of the course , visualization “ allows us to access parts of our brain , parts of our creativity , that we might not normally be using in the course of conversation . ” Other than gaining new insights around visualizing and mapping our customer journey across all touchpoints , I learned a lot about how different people take on the task of visualization and that there is n’t one right way to approach design thinking . Some liked to draw and others preferred to use different colors but everyone was thinking visually . Approach This was my first attempt using the visualization tool in a large setting . I ’ve practiced using the tool on my own to brainstorm ideas and found tremendous value . Running it on a larger scale presented its own challenges ( e.g. gaining buy in around the value of “ visual thinking ” and approaching a project from a completely new angle ) but overall believed the exercise was successful . Being a very visual person , I really enjoy using this tool and am almost drawn to it automatically when I think about solutions and ideas I have to approach a challenge . When I decide to use this tool again , I will consider asking the participants to think about the challenge and exercise visual thinking before coming together as a group . Seeing the perspective others bring to the table before getting in a group think exercise can help expand our boundaries of “ what is . ”
| EMAIL:
ID_NUM:
NAME_STUDENT: Nani Peroni
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Nani Peroni Design Thinking for Innovation Assignment Challenge & Selection In a previous role at a small business lending startup , I was responsible for the company ’s customer experience across the entire journey . While a small company , our departments were siloed and employees focused on delivering the best experience they could to customers in their roles ( sales , underwriting , collections , customer service , marketing ) but were n’t aware of the full relationship a customer would have with the company . This lack of awareness impacted customers as they shared in their feedback with us . In order to bring value in my role , I wanted to build a connecting thread between these groups so that we could deliver a cohesive and differentiated experience for our customers . To help bring transparency to the entire customer journey and foster collaboration to drive a better experience for our customers , I decided to run a visualization exercise with business partners . My goal was to create a visual and interactive journey with specific touchpoints that our customer has with each one of our businesses to encourage discussion around how we can build a better and connected customer experience . Application I invited representatives from each of the customer facing businesses to a two hour visualization exercise where I placed key customer interaction points on the wall of our conference room ( Awareness , Research and Consider , Apply , Repay , Return / Attrite ) to kick off the discussion . I provided colored post - it notes and pictures that represented channels , and feelings . After walking the group through the intended goal for the session , we started talking through the different customer stages and drawing touchpoints and feelings a customer would go through when interacting with the company on post - its and paper . The colored paper allowed us to differentiate between pain points and points of delight which quickly made it evident how we were treating our customers holistically . After an hour , it was clear that many of the people in the room were surprised at touchpoints happening earlier in the journey that had a downstream impact on their interaction with the customer . ( Since our company was split between New York and Michigan , I ran the same exercise in Michigan and was able to merge the two visual journeys into 1 holistic map in the NYC conference room ) .
A picture of our visual map halfway through our session .
Insight The visualization exercise generated an interactive map of customer touchpoints , customer feelings , pain points , points of delight , pictures of customer interaction , and drawings from the stakeholders that were simply an outcome of going through the visualization of the customer journey . I could sense that by seeing all of the touchpoints and possible emotions our customers may go through built empathy for the customer and encouraged participants to collaborate and discuss changes to their current processes that would create a better experience . Aside from the colorful and illustrative visual in our conference room that everyone in the NYC office was exposed to , we walked away from the exercise with a better understanding of our customers and a roadmap of ideas that we implemented to create a seamless experience .
It was also interesting to hear feedback from the participants about the exercise . Many of them have never used the visualization tool and enjoyed being able to draw pictures rather than write - up an explanation . As Angela Meyer explained in her video during week one of the course , visualization “ allows us to access parts of our brain , parts of our creativity , that we might not normally be using in the course of conversation . ” Other than gaining new insights around visualizing and mapping our customer journey across all touchpoints , I learned a lot about how different people take on the task of visualization and that there is n’t one right way to approach design thinking . Some liked to draw and others preferred to use different colors but everyone was thinking visually . Approach This was my first attempt using the visualization tool in a large setting . I ’ve practiced using the tool on my own to brainstorm ideas and found tremendous value . Running it on a larger scale presented its own challenges ( e.g. gaining buy in around the value of “ visual thinking ” and approaching a project from a completely new angle ) but overall believed the exercise was successful . Being a very visual person , I really enjoy using this tool and am almost drawn to it automatically when I think about solutions and ideas I have to approach a challenge . When I decide to use this tool again , I will consider asking the participants to think about the challenge and exercise visual thinking before coming together as a group . Seeing the perspective others bring to the table before getting in a group think exercise can help expand our boundaries of “ what is . ”
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Nani Peroni"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 7763 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Jose Jackson – Design Thinking for Innovation
Reflection – Visualization
Challenge
My challenge that I have selected is setting up my own company ! After many years of being a CEO of an Economic Development organization I have decided that I will open my own company .
Selection
I have selected the Visualization tool , to achieve an understanding of the opportunity and problems for myself as well as a reference group to identify and define viable solutions to the opportunity . I also have selected this so I can use a diagram to visually see all the components in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities .
Application
I used this approach with myself first to start the process by creating a straw man graphic ( like a mind map ) to do a brain dump of all the components of the opportunity . To develop the straw man graphic , I will draw from any existing material and experiences that I may have available to understand the environment .
There is supporting material to assist in this process such as Jack Canfield ‘ visualization techniques to manifest your desired outcomes ’ to assist in the process . The template I often start with also has a column on the left to identify Partners and Collaborators and a column on the right to identify Threats such as competitors , Industrial relations constraints etc . After I complete this I will then undertake the same type of process with my reference group .
After the group looks over the whole idea I will then look to break up the group to work on the independent idea ‘ clusters ’ that have developed for a deeper dive into the areas that have been articulated . I will ask each group to use questions such as 1 ) What key elements are missing ? And , 2 ) What would you change ? Then I have each group report out on their answers and explain why for the rest of the group to understand the logic . This feedback and different ways of looking at the opportunity would create a process and map that is ‘ market tested ’ .
Jose Jackson – Design Thinking for Innovation
Insight & Approach
I think it is very important for the group to be in an environment that is non - threatening and very open to different ideas and perspectives . It is also important for each of the stakeholders and groups to have a chance to express their opinions and receive positive feedback and suggestions in a group environment .
This approach that is very visual as well gives a plan that can be updated and changed with additional information and ideas . This can occur throughout and at the end of the process and also gives way to open ideas being expressed .
This approach I feel would be helpful at any stage of a project to ‘ market test ’ and ground truth the projects direction . I would definitely think that the open nature and ease of this process is very inclusive and is valuable to all businesses as a tool that adds a lot of value and buy - in !
| EMAIL:
ID_NUM:
NAME_STUDENT: Jose Jackson, Jose Jackson
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Jose Jackson – Design Thinking for Innovation
Reflection – Visualization
Challenge
My challenge that I have selected is setting up my own company ! After many years of being a CEO of an Economic Development organization I have decided that I will open my own company .
Selection
I have selected the Visualization tool , to achieve an understanding of the opportunity and problems for myself as well as a reference group to identify and define viable solutions to the opportunity . I also have selected this so I can use a diagram to visually see all the components in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities .
Application
I used this approach with myself first to start the process by creating a straw man graphic ( like a mind map ) to do a brain dump of all the components of the opportunity . To develop the straw man graphic , I will draw from any existing material and experiences that I may have available to understand the environment .
There is supporting material to assist in this process such as Jack Canfield ‘ visualization techniques to manifest your desired outcomes ’ to assist in the process . The template I often start with also has a column on the left to identify Partners and Collaborators and a column on the right to identify Threats such as competitors , Industrial relations constraints etc . After I complete this I will then undertake the same type of process with my reference group .
After the group looks over the whole idea I will then look to break up the group to work on the independent idea ‘ clusters ’ that have developed for a deeper dive into the areas that have been articulated . I will ask each group to use questions such as 1 ) What key elements are missing ? And , 2 ) What would you change ? Then I have each group report out on their answers and explain why for the rest of the group to understand the logic . This feedback and different ways of looking at the opportunity would create a process and map that is ‘ market tested ’ .
Jose Jackson – Design Thinking for Innovation
Insight & Approach
I think it is very important for the group to be in an environment that is non - threatening and very open to different ideas and perspectives . It is also important for each of the stakeholders and groups to have a chance to express their opinions and receive positive feedback and suggestions in a group environment .
This approach that is very visual as well gives a plan that can be updated and changed with additional information and ideas . This can occur throughout and at the end of the process and also gives way to open ideas being expressed .
This approach I feel would be helpful at any stage of a project to ‘ market test ’ and ground truth the projects direction . I would definitely think that the open nature and ease of this process is very inclusive and is valuable to all businesses as a tool that adds a lot of value and buy - in !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Jose Jackson",
"Jose Jackson"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 7581 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection : As a brand development manager in an FMCG company , one of my duty is to assess the actual situation of the brands I am managing and improve the sales of our portfolio . In our home care category , the penetration rate of many player was very high , and especially in the dish washing category . In the product life cycle , we reached a maturity level where a new added value was needed in order for us to gain more market share . In this phase , we conducted a lot of research to see the consumers needs , and what can be done in order to improve the product experience . Application : Following an ethnographic research , we came up with a lot of ideas , that we believed that they will make a breakthrough in the market . Following the “ What is ” and “ What if ” stages , we selected ideas , and in order to be sure about them , we wanted to make the Learning Launch design tool to be sure about them . We have selected a special design for our packaging that will make the consumer enjoy how they will use our product . The main idea , was to create a bottom up bottle , so the consumer can use all the liquid inside the product . Since we also produce conditioner products , we use the same bottle , and filled it with our detergent , and used 50 people , which we considered our champions , and asked them to use it and we got their detailed feedback through one to one interview , and also assessed the value we are offering , in addition to their feedback if they are willing to use this new bottle shape . As we know , the prototype should be cheap , and the process needs to be fast , thus to be as effective and efficient as we can , and confirm the date to proceed with the development , or disconfirm the data , and see if we pivot our idea or we drop it . In addition to the new bottle shape , we also asked them their feedback regarding the performance of our product , and if they see it as premium product versus the available products in the market . Insight and Approach : In fact , after assessing the learning launching design tool , we had an important and valuable feedback to consider in our new development , and also we got a confirmation regarding our recommended idea , which led us to proceed with scaling it and make the improvement tangible for our consumers , thus to reach our initial objective by relaunching a new product packaging concept , and helped us to resolve the main problem we assessed at the beginning .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection : As a brand development manager in an FMCG company , one of my duty is to assess the actual situation of the brands I am managing and improve the sales of our portfolio . In our home care category , the penetration rate of many player was very high , and especially in the dish washing category . In the product life cycle , we reached a maturity level where a new added value was needed in order for us to gain more market share . In this phase , we conducted a lot of research to see the consumers needs , and what can be done in order to improve the product experience . Application : Following an ethnographic research , we came up with a lot of ideas , that we believed that they will make a breakthrough in the market . Following the “ What is ” and “ What if ” stages , we selected ideas , and in order to be sure about them , we wanted to make the Learning Launch design tool to be sure about them . We have selected a special design for our packaging that will make the consumer enjoy how they will use our product . The main idea , was to create a bottom up bottle , so the consumer can use all the liquid inside the product . Since we also produce conditioner products , we use the same bottle , and filled it with our detergent , and used 50 people , which we considered our champions , and asked them to use it and we got their detailed feedback through one to one interview , and also assessed the value we are offering , in addition to their feedback if they are willing to use this new bottle shape . As we know , the prototype should be cheap , and the process needs to be fast , thus to be as effective and efficient as we can , and confirm the date to proceed with the development , or disconfirm the data , and see if we pivot our idea or we drop it . In addition to the new bottle shape , we also asked them their feedback regarding the performance of our product , and if they see it as premium product versus the available products in the market . Insight and Approach : In fact , after assessing the learning launching design tool , we had an important and valuable feedback to consider in our new development , and also we got a confirmation regarding our recommended idea , which led us to proceed with scaling it and make the improvement tangible for our consumers , thus to reach our initial objective by relaunching a new product packaging concept , and helped us to resolve the main problem we assessed at the beginning .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 8910 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Visualization
Challenge & Selection
I used the Visualization tool to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define workable solutions to the problem . I use this approach often with a Focus Group ( Focus Leonardo ) in my organization . The main purpose of this group is to identify the problem statements from various areas & businesses and try to solve them using SAP ’s Leonardo solution portfolio like Machine learning , IoT , AI etc . I used this design thinking tool specifically to analyze & solve a very serious problem in North India i.e. Female feticide .
Problem Statement : Female feticide i.e. Abortion of a female fetus outside of legal methods is a severe problem observed in several states of India . There is a good percentage of unregistered ultrasound clinics in the country . Presently , there is no direct correlation available with administrative / auditing authorities between No . of registered births for a specific period & No . of ultrasound clinics registered in the area .
I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders ( in my case NGOs & government officials ) to learn the process of defining the scope , boundaries , key elements , and relationships between elements and parameters .
Application
Firstly , I revisited the 7 - min video on visualization tool available in Week 1 course content and got the complete understanding of the concept of visual thinking and creating a straw man graphic of the problem statement .
To start with , I used a simple white board and tried to build a visualization diagram to understand the problem statement better and identify key elements . Once my initial draft of the visualization diagram was ready , I called up the Focus group for a 1 - hour session to discuss the problem .
During our discussions , we referred to various information available in public domain like Census data on sex ratio , news articles & whitepapers . The sole objective was to refine our visualization diagram in terms of covering all key parameters & elements which would help us to identify a possible solution within SAP ’s Leonardo portfolio .
The outcome of our discussion was as below :
1 . Visualization diagram covering problem statement + Fitment of solution in Machine Learning models of SAP Leonardo portfolio . 2 . A 10 questions questionnaire for the NGOs & key state government authorities which would support our visualization diagram in terms of data gathering and validation .
I was completely amazed seeing the output of this exercise and hence would like to share the diagram .
We have circulated the questionnaire to the key stakeholders & now are working on the prototype in machine learning .
Insights
What I have learned from conducting this exercise with my focus group is that while the graphic – especially the revised visualization diagram that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve ; the more valuable aspect of the activity is the shared insights and shared learning & brainstorming that occurs while they are working to define their problem space . The visual representation gives the focus group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems .
While we could create the visualization from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . The group can quickly identify where they are in the diagram or if they are missing any element and can more quickly gain new insights about relationships between key entities instead of taking time to identify them .
They can also identify variables in the problem space by relating information related to census data & news articles which helped them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . That ’s how the idea of having a questionnaire was generated .
I am so happy & satisfied with this visualization tool and henceforth would use the visualization activity as a starting point for a series of design thinking activities & problem solving brainstorming assignments .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Visualization
Challenge & Selection
I used the Visualization tool to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define workable solutions to the problem . I use this approach often with a Focus Group ( Focus Leonardo ) in my organization . The main purpose of this group is to identify the problem statements from various areas & businesses and try to solve them using SAP ’s Leonardo solution portfolio like Machine learning , IoT , AI etc . I used this design thinking tool specifically to analyze & solve a very serious problem in North India i.e. Female feticide .
Problem Statement : Female feticide i.e. Abortion of a female fetus outside of legal methods is a severe problem observed in several states of India . There is a good percentage of unregistered ultrasound clinics in the country . Presently , there is no direct correlation available with administrative / auditing authorities between No . of registered births for a specific period & No . of ultrasound clinics registered in the area .
I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders ( in my case NGOs & government officials ) to learn the process of defining the scope , boundaries , key elements , and relationships between elements and parameters .
Application
Firstly , I revisited the 7 - min video on visualization tool available in Week 1 course content and got the complete understanding of the concept of visual thinking and creating a straw man graphic of the problem statement .
To start with , I used a simple white board and tried to build a visualization diagram to understand the problem statement better and identify key elements . Once my initial draft of the visualization diagram was ready , I called up the Focus group for a 1 - hour session to discuss the problem .
During our discussions , we referred to various information available in public domain like Census data on sex ratio , news articles & whitepapers . The sole objective was to refine our visualization diagram in terms of covering all key parameters & elements which would help us to identify a possible solution within SAP ’s Leonardo portfolio .
The outcome of our discussion was as below :
1 . Visualization diagram covering problem statement + Fitment of solution in Machine Learning models of SAP Leonardo portfolio . 2 . A 10 questions questionnaire for the NGOs & key state government authorities which would support our visualization diagram in terms of data gathering and validation .
I was completely amazed seeing the output of this exercise and hence would like to share the diagram .
We have circulated the questionnaire to the key stakeholders & now are working on the prototype in machine learning .
Insights
What I have learned from conducting this exercise with my focus group is that while the graphic – especially the revised visualization diagram that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve ; the more valuable aspect of the activity is the shared insights and shared learning & brainstorming that occurs while they are working to define their problem space . The visual representation gives the focus group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems .
While we could create the visualization from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . The group can quickly identify where they are in the diagram or if they are missing any element and can more quickly gain new insights about relationships between key entities instead of taking time to identify them .
They can also identify variables in the problem space by relating information related to census data & news articles which helped them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . That ’s how the idea of having a questionnaire was generated .
I am so happy & satisfied with this visualization tool and henceforth would use the visualization activity as a starting point for a series of design thinking activities & problem solving brainstorming assignments .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17952 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Storytelling
Challenge & Selection
Storytelling is the fundamental part of every successful business . Since I work for non - profit organization and I understand the most important task for people working in this kind of organization is to communicate with communities , listen what their problems is and let them understand our organization ’s objectives . Storytelling is the main strategy in every communication where the society needs realistic example instead of unrealistic scenarios . We are living in the world with full of exaggeration until we ca n’t know what the truth is . Likewise , many people deal with oppression and dysfunction in every aspect of their lives , they need to be empowered and inspiration is a path to empowerment . My main responsibility is to perform operational tasks but of course there are clients regardless of external or internal , who needed advice or guidance from me . I use storytelling strategy to communicate with them and wait until they open up the cause of their struggle so that I can give subjective feedback and advice . The key to storytelling is to tell the truth and show the path to success . What we overcome is what we have been tested . Often people in my environment believe that I am one of the examples to show women in low level society to show how a woman with no background can stand alone and fight the world . I share stories of my life , the struggles I face in order to help them visualize a state of independence , I use their feedback against the context of my story to ascertain their goals , and sometimes we share stories together . Upon their background , I set the examples in line with the level of the person ’s mindset so that they show their interests and participate more . I develop different strategies to try and find a way that works for them to gain more independence in the areas they find lacking in their lives .
Application
I have an example of storytelling approach I used . During staff retreat , staff were assigned to present their perspectives and their suggestion to the organization . I was the Admin and Finance supervisor in the field , and I learned that some staff in the field have negative understanding to the Head of the Field Office and they want to use this as an advantage during their turn of presentation . I am also the assigned HR focal in the field and luckily , I had enough time to find out the good and the bad already in the office . I accept this is my duty as an HR focal to let them understand what should be and what should n’t be in the field office therefore , I tried to understand the situation and make a note that I was n’t dealing with a single person who has difficulties in understanding organization objectives but the opposite , I was dealing with a couple of people who wants to manipulate the office for their benefits . What I did is I ask for my turn to speak up my presentation combined with my story . The story is about my experience where I was a bad colleague who is stubborn , ignorant and narrow minded and when I made mistake and struggled to pass , the team helped me out of the problem and show me the way . The story was a bit long , but I gained the audience attention of how I become so optimistic and diligent staff member in this job . I concluded the key to my story is the leadership and the importance of the role of team members . I was trying to explain the audience that the team spirit is important and without the support of the team , I wo n’t be here in this place . They are the people who offered their help and showed me the way to overcome the problems with mentally , physically or financially whenever in need . The audience listened and showed their appreciation in my presentation . I noticed those people who have problems bowed their head while listening to my presentation and finally it turned out that they realized their lack of team spirit is the main in this situation .
Insight & Approach
I think that was the eye - opener for them . They showed full participation later in every retreat activity and even communicate happily with the Head of Field Office . I had a conversation with them and listened what their insights . They were fully cooperative and showed improvement throughout the whole conversation . I told them I was like them who disgrace to the whole team , but I changed myself my career . I explained their performance matters and to consider about the career development and the good career record . This worked really well . They behaved good and ended up as a flexible team player later on . The story touched their heart and they avoid any bad impact for the team .
The senior management listened feedback from me about their improvement and accepted this as a lesion learn for them without any action for them . Sometimes a little story can do a lot of good .
This course made me see this as a tool in a new way . As a result , I can now prepare ahead and think of relevant stories that will assist me in presenting my ideas and best illuminate the targeted audience .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Storytelling
Challenge & Selection
Storytelling is the fundamental part of every successful business . Since I work for non - profit organization and I understand the most important task for people working in this kind of organization is to communicate with communities , listen what their problems is and let them understand our organization ’s objectives . Storytelling is the main strategy in every communication where the society needs realistic example instead of unrealistic scenarios . We are living in the world with full of exaggeration until we ca n’t know what the truth is . Likewise , many people deal with oppression and dysfunction in every aspect of their lives , they need to be empowered and inspiration is a path to empowerment . My main responsibility is to perform operational tasks but of course there are clients regardless of external or internal , who needed advice or guidance from me . I use storytelling strategy to communicate with them and wait until they open up the cause of their struggle so that I can give subjective feedback and advice . The key to storytelling is to tell the truth and show the path to success . What we overcome is what we have been tested . Often people in my environment believe that I am one of the examples to show women in low level society to show how a woman with no background can stand alone and fight the world . I share stories of my life , the struggles I face in order to help them visualize a state of independence , I use their feedback against the context of my story to ascertain their goals , and sometimes we share stories together . Upon their background , I set the examples in line with the level of the person ’s mindset so that they show their interests and participate more . I develop different strategies to try and find a way that works for them to gain more independence in the areas they find lacking in their lives .
Application
I have an example of storytelling approach I used . During staff retreat , staff were assigned to present their perspectives and their suggestion to the organization . I was the Admin and Finance supervisor in the field , and I learned that some staff in the field have negative understanding to the Head of the Field Office and they want to use this as an advantage during their turn of presentation . I am also the assigned HR focal in the field and luckily , I had enough time to find out the good and the bad already in the office . I accept this is my duty as an HR focal to let them understand what should be and what should n’t be in the field office therefore , I tried to understand the situation and make a note that I was n’t dealing with a single person who has difficulties in understanding organization objectives but the opposite , I was dealing with a couple of people who wants to manipulate the office for their benefits . What I did is I ask for my turn to speak up my presentation combined with my story . The story is about my experience where I was a bad colleague who is stubborn , ignorant and narrow minded and when I made mistake and struggled to pass , the team helped me out of the problem and show me the way . The story was a bit long , but I gained the audience attention of how I become so optimistic and diligent staff member in this job . I concluded the key to my story is the leadership and the importance of the role of team members . I was trying to explain the audience that the team spirit is important and without the support of the team , I wo n’t be here in this place . They are the people who offered their help and showed me the way to overcome the problems with mentally , physically or financially whenever in need . The audience listened and showed their appreciation in my presentation . I noticed those people who have problems bowed their head while listening to my presentation and finally it turned out that they realized their lack of team spirit is the main in this situation .
Insight & Approach
I think that was the eye - opener for them . They showed full participation later in every retreat activity and even communicate happily with the Head of Field Office . I had a conversation with them and listened what their insights . They were fully cooperative and showed improvement throughout the whole conversation . I told them I was like them who disgrace to the whole team , but I changed myself my career . I explained their performance matters and to consider about the career development and the good career record . This worked really well . They behaved good and ended up as a flexible team player later on . The story touched their heart and they avoid any bad impact for the team .
The senior management listened feedback from me about their improvement and accepted this as a lesion learn for them without any action for them . Sometimes a little story can do a lot of good .
This course made me see this as a tool in a new way . As a result , I can now prepare ahead and think of relevant stories that will assist me in presenting my ideas and best illuminate the targeted audience .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16172 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Mind Mapping ( Module 3 )
Challenge My name is Angela and I´m a Regional Chief in the “ Business Developing Department ” . The main objective of my team is to develop new market opportunities for the technology we sell . To gain the goal we have to think “ out of the box ” all the time because our customers always has different needs and sometimes the current business schemes are not compatible with their needs . The way we used to design the solutions for the new projects involved just to the commercial department team . We asked to customers about their needs , expectations and available resources . We concentrated this information , analyzed in a commercial aspect and developed the commercial strategy to submit it to the approval of other areas of the company whose tasks could be affected by the implementation of the project . We submit the approval as a final part of the process and as individual action with each Department . That chain of activities and its sequence translate the project design in a large number of redesign actions because the solution offered at the beginning didn´t consider the other department ’s needs . In other words , our own collegues were a time launch´s obstacle to the projects in order to adapt the business models to their needs . We needed to be faster and more efficient , if we weren´t we would be obsolete .
Selection
Teamwork it would sounds easy but it isn´t at all mainly when it involves many stakeholders who has their own rules and objectives to achieve . We realized that our work it wasn´t only ours , it was a multidisciplinary work : commercial , financial , legal , logistics and operation , planning and infrastructure , etc ( depending of the project´s nature ) . So , we decided to implement a process to allow us organize the data we had about the customer , and find the connections between those data and the Company´s needs ( all de departments involved , not only our ) . We decided that the “ Mind Mapping ” tool was the best option for that because as we know its main function is to looking for patterns and themes in your data . That would sounds easy either , right ? I need to say that I´m very surprised about the obtained results , let me share with you the process that we implemented .
Application
First of all , we worked in a journey mapping tool from the customer needs and how our currents options works to solve it . We did it with customer interviews to know more about their needs , expectations and available resources . If the current options or structures we had wasn´t enough or available for it , then we started a new design project .
After that , we decided to make a redefinition of some concepts : customer as an “ external stakeholder ” and the diverse Company´s departments as “ internal stakeholders ” . That actions let us to study each stakeholder and needs in its “ own box ” . The power of that was the implementation of the Co - Creation tool between the internal stakeholders . We scheduled project presentation meetings to show them a “ Design Brief ” chart with the project description , current internal / external needs and resources and the business proposal in order to bring them a better understanding about the situation to solve ( visualization tool ) . In those meetings , we throw them the question : " From your eyes , what does the project need to be approved ? ” . That simple question allowed us to know the internal stakeholders needs since the beginning not in the end of the process ( projective techniques tool ) , so we could design the projects efficiently . It also fostered de active collaboration of the stakeholders in the idea generation ( brainstorming tool ) and opened our eyes to new perspectives providing creativity and innovation to the design process ( co - creation tool ) attending to each stakeholder needs , the connections between its and might translate this insights into design
criteria . We invited to the stakeholders to show them the projects before we design the solutions at all with the purpose to know the possible changes we had to consider in an anticipate way .
Insights and Approach
Do you remember that I said I was surprised about the obtained results ? Well , that´s because I learned that Mind Mapping is not just a tool , it´s a chain of tools working together . For example , I realize that Co - Creation is a powerful and indispensable tool for us now because reinforces the idea that all we are important elements and one´s success is everyone´s success . Now we work together in the same way , now the internal stakeholders are part of the solution not an obstacle for it .
The Mind Mapping tool allows us to know on time the whole conditions we must consider developing projects , providing stronger structures for it and reducing the time invest on it . Those simple activities could be strategic movements to achieve a better market positioning , satisfied customers , innovative products and services , a faster commercial response and an adequate compliance with company policies .
Design Thinking is a whole process of generating ideas and structures to order it looking forward to solve a complex problem and you can implement its tools any time of the project developing . Doesn´t matter how your brain works , you could be like Goeff or maybe you are more like George , but if you understand the process of how Design Thinking works I´m sure you can develop the skills to think solutions “ out of this world ” being creative and innovating .
| EMAIL:
ID_NUM:
NAME_STUDENT: Angela
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Mind Mapping ( Module 3 )
Challenge My name is Angela and I´m a Regional Chief in the “ Business Developing Department ” . The main objective of my team is to develop new market opportunities for the technology we sell . To gain the goal we have to think “ out of the box ” all the time because our customers always has different needs and sometimes the current business schemes are not compatible with their needs . The way we used to design the solutions for the new projects involved just to the commercial department team . We asked to customers about their needs , expectations and available resources . We concentrated this information , analyzed in a commercial aspect and developed the commercial strategy to submit it to the approval of other areas of the company whose tasks could be affected by the implementation of the project . We submit the approval as a final part of the process and as individual action with each Department . That chain of activities and its sequence translate the project design in a large number of redesign actions because the solution offered at the beginning didn´t consider the other department ’s needs . In other words , our own collegues were a time launch´s obstacle to the projects in order to adapt the business models to their needs . We needed to be faster and more efficient , if we weren´t we would be obsolete .
Selection
Teamwork it would sounds easy but it isn´t at all mainly when it involves many stakeholders who has their own rules and objectives to achieve . We realized that our work it wasn´t only ours , it was a multidisciplinary work : commercial , financial , legal , logistics and operation , planning and infrastructure , etc ( depending of the project´s nature ) . So , we decided to implement a process to allow us organize the data we had about the customer , and find the connections between those data and the Company´s needs ( all de departments involved , not only our ) . We decided that the “ Mind Mapping ” tool was the best option for that because as we know its main function is to looking for patterns and themes in your data . That would sounds easy either , right ? I need to say that I´m very surprised about the obtained results , let me share with you the process that we implemented .
Application
First of all , we worked in a journey mapping tool from the customer needs and how our currents options works to solve it . We did it with customer interviews to know more about their needs , expectations and available resources . If the current options or structures we had wasn´t enough or available for it , then we started a new design project .
After that , we decided to make a redefinition of some concepts : customer as an “ external stakeholder ” and the diverse Company´s departments as “ internal stakeholders ” . That actions let us to study each stakeholder and needs in its “ own box ” . The power of that was the implementation of the Co - Creation tool between the internal stakeholders . We scheduled project presentation meetings to show them a “ Design Brief ” chart with the project description , current internal / external needs and resources and the business proposal in order to bring them a better understanding about the situation to solve ( visualization tool ) . In those meetings , we throw them the question : " From your eyes , what does the project need to be approved ? ” . That simple question allowed us to know the internal stakeholders needs since the beginning not in the end of the process ( projective techniques tool ) , so we could design the projects efficiently . It also fostered de active collaboration of the stakeholders in the idea generation ( brainstorming tool ) and opened our eyes to new perspectives providing creativity and innovation to the design process ( co - creation tool ) attending to each stakeholder needs , the connections between its and might translate this insights into design
criteria . We invited to the stakeholders to show them the projects before we design the solutions at all with the purpose to know the possible changes we had to consider in an anticipate way .
Insights and Approach
Do you remember that I said I was surprised about the obtained results ? Well , that´s because I learned that Mind Mapping is not just a tool , it´s a chain of tools working together . For example , I realize that Co - Creation is a powerful and indispensable tool for us now because reinforces the idea that all we are important elements and one´s success is everyone´s success . Now we work together in the same way , now the internal stakeholders are part of the solution not an obstacle for it .
The Mind Mapping tool allows us to know on time the whole conditions we must consider developing projects , providing stronger structures for it and reducing the time invest on it . Those simple activities could be strategic movements to achieve a better market positioning , satisfied customers , innovative products and services , a faster commercial response and an adequate compliance with company policies .
Design Thinking is a whole process of generating ideas and structures to order it looking forward to solve a complex problem and you can implement its tools any time of the project developing . Doesn´t matter how your brain works , you could be like Goeff or maybe you are more like George , but if you understand the process of how Design Thinking works I´m sure you can develop the skills to think solutions “ out of this world ” being creative and innovating .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Angela"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 4709 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example reflection - storytelling by Sara Perez
Challenge & Selection
I use the design tool storytelling because I feel it can connect business with people . Not only
is it useful for making new strategies and brand positioning , but also to create trust and
loyalty with our customers . In my process , first , I define the business story in three parts :
introduction , confrontation , and resolution . Second , investigate who the audience is , where
they come from and what they need , so I can conceptualize brand values and improve its
communication channels . If I do n’t have tools like that , I only create empty stories without
purpose .
Application
I use storytelling to create content for a brand on Instagram . First , I have to do research and
meet the client because I need to ask a lot about new ideas and know what needs to be done
to conceptualize its brand values . I seek to develop content that highlights human factors
and the brand 's tone of voice . It has to be sincere and short copy as my aim is to connect
emotionally with customers and not bore them into the process . It has to contain the
inspirational idea that there is a person with a difficulty and tell how they overcame it . Once
the writing is finished , I read it out loud to hear how it sounds ; I also ask my friends how it
sounds and what resonates with them . After making the necessary corrections , I publish it
and measure how the audience responds to see the impact it created .
Insight & Approach
Texts created from storytelling improve the communication of brands because they make a
more natural and empathetic relationship with the audience . Society is looking for this type
of connection in a globalised world full of companies looking to sell their services or
products . The important thing is to stand out from the rest and create a brand tone of voice
that is related to the brand values . Therefore , storytelling is an interesting way to tell a story
and connect with the needs of your customers . I would like to keep improving my writing
skills through practice to create more emotional stories because it is important to tell good
stories that change the day or the perspective of the people who read you .
| EMAIL:
ID_NUM:
NAME_STUDENT: Sara Perez
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example reflection - storytelling by Sara Perez
Challenge & Selection
I use the design tool storytelling because I feel it can connect business with people . Not only
is it useful for making new strategies and brand positioning , but also to create trust and
loyalty with our customers . In my process , first , I define the business story in three parts :
introduction , confrontation , and resolution . Second , investigate who the audience is , where
they come from and what they need , so I can conceptualize brand values and improve its
communication channels . If I do n’t have tools like that , I only create empty stories without
purpose .
Application
I use storytelling to create content for a brand on Instagram . First , I have to do research and
meet the client because I need to ask a lot about new ideas and know what needs to be done
to conceptualize its brand values . I seek to develop content that highlights human factors
and the brand 's tone of voice . It has to be sincere and short copy as my aim is to connect
emotionally with customers and not bore them into the process . It has to contain the
inspirational idea that there is a person with a difficulty and tell how they overcame it . Once
the writing is finished , I read it out loud to hear how it sounds ; I also ask my friends how it
sounds and what resonates with them . After making the necessary corrections , I publish it
and measure how the audience responds to see the impact it created .
Insight & Approach
Texts created from storytelling improve the communication of brands because they make a
more natural and empathetic relationship with the audience . Society is looking for this type
of connection in a globalised world full of companies looking to sell their services or
products . The important thing is to stand out from the rest and create a brand tone of voice
that is related to the brand values . Therefore , storytelling is an interesting way to tell a story
and connect with the needs of your customers . I would like to keep improving my writing
skills through practice to create more emotional stories because it is important to tell good
stories that change the day or the perspective of the people who read you .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Sara Perez"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 3538 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Story Telling
In 2020 there are lots of deaths occurred due to covid-19 , In this world there is nothing precious than life , everyone wants to save their lives in any situation . In India almost 4.8Lakh people died due to coronavirus and cases are increasing day by day due to their negligence , not knowing if its corona virus or not .
To overcome this problem , we came up with this device corona tester . If you have any symptoms of corona like dry cough , fever , cold , etc . you have to take one or two drops of blood and place it on testing place on this tester .
It will take 5 to 6 hours to get results . it shows accurate results . this device will help to bring aware of covid virus or not . it will make the people to prevent spreading of covid 19 to other , neighbors , etc .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Story Telling
In 2020 there are lots of deaths occurred due to covid-19 , In this world there is nothing precious than life , everyone wants to save their lives in any situation . In India almost 4.8Lakh people died due to coronavirus and cases are increasing day by day due to their negligence , not knowing if its corona virus or not .
To overcome this problem , we came up with this device corona tester . If you have any symptoms of corona like dry cough , fever , cold , etc . you have to take one or two drops of blood and place it on testing place on this tester .
It will take 5 to 6 hours to get results . it shows accurate results . this device will help to bring aware of covid virus or not . it will make the people to prevent spreading of covid 19 to other , neighbors , etc .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14950 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping
Challenge and Selection
The tool I am using for this assignment is Mind Mapping . Mind Mapping is a tool that is used to create an outline for long - form writing or to plan a presentation . It is one powerful tool that is used to make classroom more interactive and interesting . Here , as an example , I would take my classroom as an example . Faculty is conducting a subject and he wants to make the classroom more interesting and interactive . Mind Mapping will help in this time . It will help the students add on several points to a subject . Creating visual connections among the lecture topics is a helpful learning activity that confirms student understanding and promotes the transfer of knowledge . Creating visual connections among the main concepts can help students achieve meaningful learning and integrates new information into their existing knowledge .
Application
I would like to apply the Mind Mapping method with the help of following points
Organize knowledge with Mind Mapping
Here , if a student lists out one points , then the other students in the
class can get all related points in the subject matter of discussion . This helps in having a flow in the subject .
Simplify note taking
In Mind Mapping , simple and effective notes can be written down in
a neat and timely manner . These notes can be referred for future purposes .
Promote Innovation and Creativity
Mind Mapping promotes students to bring their innovative ideas ,
which in turn boosts their confidence . Once they get a small base , they can develop better points and develop a bigger idea .
Self - Assessment with Mind Map
Mind Map puts us in a situation where we get to know , where do we
stand . It gives us a chance to improve ourselves and it brings the best out of the person .
Insight and Approach
I would give my insight that mind map is very effective tool . There will be a boring subject for every course , which the student would be least interested in . When a class does Mind Mapping related to the subject , it makes the class more interactive and more interesting . If we compare it to a class which does not do mind mapping , the students of that class having for the same subject would feel less satisfied with the subject . Mind Mapping , as discussed above brings out creative ideas and innovates our thinking to a different level . With Mind Mapping in , the students would feel more positive in their approach towards the subject , and they will get an in depth understanding related to the subject .
The approach that I would recommend is – Do Mind Map and explore each and every subject that is put across you . It will help us to gain more knowledge of the subject and make it more interesting .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping
Challenge and Selection
The tool I am using for this assignment is Mind Mapping . Mind Mapping is a tool that is used to create an outline for long - form writing or to plan a presentation . It is one powerful tool that is used to make classroom more interactive and interesting . Here , as an example , I would take my classroom as an example . Faculty is conducting a subject and he wants to make the classroom more interesting and interactive . Mind Mapping will help in this time . It will help the students add on several points to a subject . Creating visual connections among the lecture topics is a helpful learning activity that confirms student understanding and promotes the transfer of knowledge . Creating visual connections among the main concepts can help students achieve meaningful learning and integrates new information into their existing knowledge .
Application
I would like to apply the Mind Mapping method with the help of following points
Organize knowledge with Mind Mapping
Here , if a student lists out one points , then the other students in the
class can get all related points in the subject matter of discussion . This helps in having a flow in the subject .
Simplify note taking
In Mind Mapping , simple and effective notes can be written down in
a neat and timely manner . These notes can be referred for future purposes .
Promote Innovation and Creativity
Mind Mapping promotes students to bring their innovative ideas ,
which in turn boosts their confidence . Once they get a small base , they can develop better points and develop a bigger idea .
Self - Assessment with Mind Map
Mind Map puts us in a situation where we get to know , where do we
stand . It gives us a chance to improve ourselves and it brings the best out of the person .
Insight and Approach
I would give my insight that mind map is very effective tool . There will be a boring subject for every course , which the student would be least interested in . When a class does Mind Mapping related to the subject , it makes the class more interactive and more interesting . If we compare it to a class which does not do mind mapping , the students of that class having for the same subject would feel less satisfied with the subject . Mind Mapping , as discussed above brings out creative ideas and innovates our thinking to a different level . With Mind Mapping in , the students would feel more positive in their approach towards the subject , and they will get an in depth understanding related to the subject .
The approach that I would recommend is – Do Mind Map and explore each and every subject that is put across you . It will help us to gain more knowledge of the subject and make it more interesting .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18108 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Mind Mapping
Challenge
Reflecting the course and tools introduced , I believe I used “ Mind Mapping ” often in my
business life as a manager of the team ( I have retired from business and now teach at a
university in Japan ) . A particular situation I will describe is formulating actions with my team ,
which was managing O2C ( Order to Cash ) process . After an annual Employee Survey has
clarified the area that employee satisfaction can be improved of the team , we were asked by
the company to formulate solution to improve . My challenge is not only to create some
solution but also to have employees ( my staff ) sufficiently involved for executing the solution .
One specific challenge was that a few members of the team were located 100 km apart from
the other . Also , time that we can use for this assignment was very limited as the team were
busy in conducting daily tasks . Problems identified were such as lack of understanding the
corporate strategy , relationship to the internal customer , and balancing of work and private
lives .
Selection
In order to prepare for the challenge ( finding solutions and getting involvement ) , a
brain - storming session using post - it ( a sticky paper ) , common as KJ method , after am
anthropologist Kawakita Jiro , who had introduced a very similar process , including
even a patented label for generating ideas , grouping them , identifying relationship . The
method was a natural choice , as under the name of KJ - method , it has been very
known , and members had done that before for several times , so that there was not
much need to explain to the team .
Application
In order to do it rather efficiently , I took three step approaches . ( 1 ) thoroughly brief the
result of the survey in a regular team meeting where every member presents ( including
remote participations by telephone ) ; ( 2 ) form groups of two members who were asked
to discuss causes and solutions for assigned problems ( there are about 5 areas to
improve for 10 members of the team ) . This also helped to overcome of the physical
separation of the few members ; ( 3 ) meeting by all ( members not in HQ come using
telephone system ) , to mentally map generated causes and solutions , and do synthesis
and classification ; add new ideas and do the process of classification and synthesis
again .
Insight & Approach
With the limitation of the team organization , I took some modified steps for idea
generation . This was quite effective to secure the involvement of members , especially
given the time constraints and physical organization of the team . In looking at the
design approach , this was compromise of using a part of the approach , especially ,
design approach is to take time with very open - minded to find very innovative solution .
Also , there was no quick testing to run a PDCA cycle taking the initial solution as
prototype , as in my case , the outcome was assumed to be solutions for at least one
year when the next year employee survey was to be conducted . It would be interesting
to use testing in some future project I would be involved as an interesting part of the
design process .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Mind Mapping
Challenge
Reflecting the course and tools introduced , I believe I used “ Mind Mapping ” often in my
business life as a manager of the team ( I have retired from business and now teach at a
university in Japan ) . A particular situation I will describe is formulating actions with my team ,
which was managing O2C ( Order to Cash ) process . After an annual Employee Survey has
clarified the area that employee satisfaction can be improved of the team , we were asked by
the company to formulate solution to improve . My challenge is not only to create some
solution but also to have employees ( my staff ) sufficiently involved for executing the solution .
One specific challenge was that a few members of the team were located 100 km apart from
the other . Also , time that we can use for this assignment was very limited as the team were
busy in conducting daily tasks . Problems identified were such as lack of understanding the
corporate strategy , relationship to the internal customer , and balancing of work and private
lives .
Selection
In order to prepare for the challenge ( finding solutions and getting involvement ) , a
brain - storming session using post - it ( a sticky paper ) , common as KJ method , after am
anthropologist Kawakita Jiro , who had introduced a very similar process , including
even a patented label for generating ideas , grouping them , identifying relationship . The
method was a natural choice , as under the name of KJ - method , it has been very
known , and members had done that before for several times , so that there was not
much need to explain to the team .
Application
In order to do it rather efficiently , I took three step approaches . ( 1 ) thoroughly brief the
result of the survey in a regular team meeting where every member presents ( including
remote participations by telephone ) ; ( 2 ) form groups of two members who were asked
to discuss causes and solutions for assigned problems ( there are about 5 areas to
improve for 10 members of the team ) . This also helped to overcome of the physical
separation of the few members ; ( 3 ) meeting by all ( members not in HQ come using
telephone system ) , to mentally map generated causes and solutions , and do synthesis
and classification ; add new ideas and do the process of classification and synthesis
again .
Insight & Approach
With the limitation of the team organization , I took some modified steps for idea
generation . This was quite effective to secure the involvement of members , especially
given the time constraints and physical organization of the team . In looking at the
design approach , this was compromise of using a part of the approach , especially ,
design approach is to take time with very open - minded to find very innovative solution .
Also , there was no quick testing to run a PDCA cycle taking the initial solution as
prototype , as in my case , the outcome was assumed to be solutions for at least one
year when the next year employee survey was to be conducted . It would be interesting
to use testing in some future project I would be involved as an interesting part of the
design process .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17644 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Assignment - Design Thinking
Challenge : I am a Mechanical Engineering Professor and Founder of Achievers Scientific - a very new company formed as part of our family business . Achievers Scientific aims to develop AI products for existing mechanical systems , predominantly renewable energy systems . We are in the preliminary stage of our business . Since the product offerings are very new and does not have historical data and involves many uncertain parameters , it is difficult to comprehend the strategy for my new business . My existing expertise is with Energy Systems and I am currently engaged in learning the AI part of my business through online courses . My main challenge is to evolve a growth strategy for my start - up considering the unknown parameters of the unknown business environment . The sub challenges to achieve the main challenge include ( but not limited to ): ( a ) Identifying the target market and customers which I have to interview ( b ) First few projects to gain the momentum of my start - up ( c ) Resources needed with investment plan and ( d ) plan for start and survival followed by growth . I am in the preliminary stage of WHAT IS phase of design thinking .
Selection : The tool I selected for my challenge is Visualisation Tool . Visualisation Tool is graphically representing your ideas / concepts , real world design parameters and literally anything associated with what you want to convey and make things understand first to yourself and then to others using flow diagrams , mind maps , product sketches , pasting photos or newspaper clippings etc . ( anything graphical ) . Video reference : Week1 – Visualisation tools The reasons why I selected this tool : ( a ) Most of the concepts I am dealing are abstract in nature and need some physical representations ( Graphics ) to comprehend ( b ) To establish connections amongst the various elements while designing the business ( c ) To identify synergies and sub systems / super systems by drawing Venn diagrams to name a few .
Application : Altogether , I have drawn multitude of sketches like 2D graphical projections , product sketches , business mind maps , Venn diagrams covering various aspects of how the business can be . Firstly , I used a mind map visualisation to formulate the business vision , goals , target customers , potential products , momentum projects to begin with . To identify the required areas of expertise , potential markets to venture , synergies and collaborations , I used Venn Diagrams to visualise intersections and outliers ( what not to focus on ) . I used flowcharts for drawing the growth phases , 2D graphs to visualize growth projections . I also sketched some products to visualise how the products can be – not necessarily product design which I can do only after digging deep through customer interviews for potential customer preferences .
Insight : The first thing that Visualisation helped me is in understanding of my own ideas . Most of the ideas were cluttered in my mind and was not yielding a reasonable structured decision to go ahead . Once I drew diagrams of the abstract and real concepts of the business , it helped me to draw some meaningful conclusions . The next thing that visualisation tool helped me was in convincing the team with whom I have to collaborate to build these systems . There used to be many things which I can not put in words but diagrams helped me to convey the ideas very well with the team .
Broadly speaking , Visualisation is a very powerful tool and businesses should not shy away thinking that whatever they convey through words will be understood by the targeted audience . This is particularly useful especially with the multi - cultural and multi - lingual world we are living in where there are some serious information losses and ambiguity due to different perceptions of the same information . Visualisation makes it very clear . On top of that , Visualisation also organises the ideas of the employees in a more structured and understandable format thus reducing any fallacies in communication or information losses within the organisation or team .
Approach :
I would definitely apply the same tool - Visualisation next time as well for it has given me better understanding of the envisioned business for myself and the team . Since we were doing diagrams on paper , it was a bit cumbersome with many emails back and forth . Instead , we might consider using online platforms such as sketchboard.io where we can collaboratively draw diagrams in the cloud . This will reduce time and efforts in Visualisation and is very useful if your team mates are geographically distributed apart .
To convey to the larger audience , we may use Visualisation tool followed by Storytelling to provide clarity in what we intend to offer and get deep insights into how our potential customers may react . From the course , I have also realised that one tool does not fit all and we may have to use different combinations relevant to the problem we are solving .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Assignment - Design Thinking
Challenge : I am a Mechanical Engineering Professor and Founder of Achievers Scientific - a very new company formed as part of our family business . Achievers Scientific aims to develop AI products for existing mechanical systems , predominantly renewable energy systems . We are in the preliminary stage of our business . Since the product offerings are very new and does not have historical data and involves many uncertain parameters , it is difficult to comprehend the strategy for my new business . My existing expertise is with Energy Systems and I am currently engaged in learning the AI part of my business through online courses . My main challenge is to evolve a growth strategy for my start - up considering the unknown parameters of the unknown business environment . The sub challenges to achieve the main challenge include ( but not limited to ): ( a ) Identifying the target market and customers which I have to interview ( b ) First few projects to gain the momentum of my start - up ( c ) Resources needed with investment plan and ( d ) plan for start and survival followed by growth . I am in the preliminary stage of WHAT IS phase of design thinking .
Selection : The tool I selected for my challenge is Visualisation Tool . Visualisation Tool is graphically representing your ideas / concepts , real world design parameters and literally anything associated with what you want to convey and make things understand first to yourself and then to others using flow diagrams , mind maps , product sketches , pasting photos or newspaper clippings etc . ( anything graphical ) . Video reference : Week1 – Visualisation tools The reasons why I selected this tool : ( a ) Most of the concepts I am dealing are abstract in nature and need some physical representations ( Graphics ) to comprehend ( b ) To establish connections amongst the various elements while designing the business ( c ) To identify synergies and sub systems / super systems by drawing Venn diagrams to name a few .
Application : Altogether , I have drawn multitude of sketches like 2D graphical projections , product sketches , business mind maps , Venn diagrams covering various aspects of how the business can be . Firstly , I used a mind map visualisation to formulate the business vision , goals , target customers , potential products , momentum projects to begin with . To identify the required areas of expertise , potential markets to venture , synergies and collaborations , I used Venn Diagrams to visualise intersections and outliers ( what not to focus on ) . I used flowcharts for drawing the growth phases , 2D graphs to visualize growth projections . I also sketched some products to visualise how the products can be – not necessarily product design which I can do only after digging deep through customer interviews for potential customer preferences .
Insight : The first thing that Visualisation helped me is in understanding of my own ideas . Most of the ideas were cluttered in my mind and was not yielding a reasonable structured decision to go ahead . Once I drew diagrams of the abstract and real concepts of the business , it helped me to draw some meaningful conclusions . The next thing that visualisation tool helped me was in convincing the team with whom I have to collaborate to build these systems . There used to be many things which I can not put in words but diagrams helped me to convey the ideas very well with the team .
Broadly speaking , Visualisation is a very powerful tool and businesses should not shy away thinking that whatever they convey through words will be understood by the targeted audience . This is particularly useful especially with the multi - cultural and multi - lingual world we are living in where there are some serious information losses and ambiguity due to different perceptions of the same information . Visualisation makes it very clear . On top of that , Visualisation also organises the ideas of the employees in a more structured and understandable format thus reducing any fallacies in communication or information losses within the organisation or team .
Approach :
I would definitely apply the same tool - Visualisation next time as well for it has given me better understanding of the envisioned business for myself and the team . Since we were doing diagrams on paper , it was a bit cumbersome with many emails back and forth . Instead , we might consider using online platforms such as sketchboard.io where we can collaboratively draw diagrams in the cloud . This will reduce time and efforts in Visualisation and is very useful if your team mates are geographically distributed apart .
To convey to the larger audience , we may use Visualisation tool followed by Storytelling to provide clarity in what we intend to offer and get deep insights into how our potential customers may react . From the course , I have also realised that one tool does not fit all and we may have to use different combinations relevant to the problem we are solving .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13010 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping
Challenge and Selection
Mind maps work well to consolidate information from the simple to the more complex topics . You can start learning about new topics , write down your previous knowledge in subject - related areas at the beginning of a lesson , and then return to it to add new information . or acquired skills that later . This provides an opportunity to reflect on your own knowledge and a greater awareness of your learning journey . Using mind maps also develops key skills such as learning to learn , the ability to extract key points from a topic and also to link skills and knowledge
Application
In time management
Mind maps are a good way to make a first sketch of what our action plan will be for a month , a quarter or a year , orienting the map towards specific objectives .
We can even use them to make a weekly planning , literally " drawing " the goals that we want to achieve each week by pasting the drawing made in our workplace later .
In project management
Although many simple projects can be managed perfectly using a simple list of tasks , complex projects , which affect different areas of the company , which have several managers , etc . They can be managed effectively using this type of mind map .
In this case , mind maps do not act as the main tool , since the normal thing will be to have a project manager , but rather as a useful complement that will help us to perfectly visualize each phase of the project and how it is structured at different levels .
Insight . And . Approach
It is a tool that supports you to have a greater and better knowledge of what are the elements to have better time control and identify which are the critical points of a project
and which are the points that you must take care of in order to have adequate compliance . of the project
As far as I know . You can use this type of tool more to be able to graph the processes and thus have a much more efficient visualization . And take action as quickly as possible
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping
Challenge and Selection
Mind maps work well to consolidate information from the simple to the more complex topics . You can start learning about new topics , write down your previous knowledge in subject - related areas at the beginning of a lesson , and then return to it to add new information . or acquired skills that later . This provides an opportunity to reflect on your own knowledge and a greater awareness of your learning journey . Using mind maps also develops key skills such as learning to learn , the ability to extract key points from a topic and also to link skills and knowledge
Application
In time management
Mind maps are a good way to make a first sketch of what our action plan will be for a month , a quarter or a year , orienting the map towards specific objectives .
We can even use them to make a weekly planning , literally " drawing " the goals that we want to achieve each week by pasting the drawing made in our workplace later .
In project management
Although many simple projects can be managed perfectly using a simple list of tasks , complex projects , which affect different areas of the company , which have several managers , etc . They can be managed effectively using this type of mind map .
In this case , mind maps do not act as the main tool , since the normal thing will be to have a project manager , but rather as a useful complement that will help us to perfectly visualize each phase of the project and how it is structured at different levels .
Insight . And . Approach
It is a tool that supports you to have a greater and better knowledge of what are the elements to have better time control and identify which are the critical points of a project
and which are the points that you must take care of in order to have adequate compliance . of the project
As far as I know . You can use this type of tool more to be able to graph the processes and thus have a much more efficient visualization . And take action as quickly as possible
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19074 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection : Mindmapping tool Title : Mindmapping the performance journey of an employee Challenge : In most large organizations , like mine , the performance journey of each employee can be very complex and different depending on a plethora of elements like peers , manager , goals , discussions and personal life . We had a challenge to design a performance journey that caters to all of the employees , and at the same time helps them thrive everyday while achieving the performance they aim for . The challenge was to be able to make sense of all the available data about the existing journey in order to have any ideas to improve this journey in the first place . The key stakeholders in this scenario are the human resource managers , the managing committee , the employee himself / herself and the manager of the employee . The added complexity to this challenge comes from the various cohorts of employees ranging from different business units , to geographies to type of team and the tenure of the employee . Selection : I decided to use the mind mapping tool , that takes all the data and simplifies it for someone to decipher . I specifically chose this tool because it would be imperative to first figure out “ what is happening ” in order to come up with insights and a design criteria to improve the situation . Another core reason I chose this tool is because the inputs needed to come from a very wide range of stakeholders , who needed to come together and get clarity on the performance journey before identifying the barriers and opportunities there . Application : Immersion The very first thing I did was identify a conference room , I then printed out all the data that I had collected using surveys and in depth interviews and stuck it on the walls in the room . I then invited a group of participants that came from all the cohorts of employees as well as the HR managers to go through the data in the room for 1 hour and use yellow post its to add anything that they feel was missing or anything that they thought was very interesting to them . Plotting After this , I created a wall with the various clear milestones of an employee using green post its to mark out the key milestone on the wall . I then asked everyone to spend an hour to look at the milestones and identify any missing milestones . I also asked everyone to plot who the key actors were in enabling the milestones and journey success points . Synthesis After this I asked everyone to plot the clear barriers that they have notices across the journey using red postits on the wall around and between the key milestones . I then asked them to add opportunities using green postits to clearly mark out the spaces where we can intervene . Insighting
I then asked each participant to think of key insights across the journey based on all the other postits and create insight statements and write them on large yellow postits around the key milestones . Ideation I then asked each participant to think of ideas using the actors in each milestone that can enable the performance journey of the employee . Insight : What I learnt was that every person has a very different and unique understanding of what is “ ideal ” , there is no ideal journey and every journey is unique to the employee , the phase they are in , the manager they report to , their personal goals . This insight revealed that the performance journey needed to be a nonlinear iterative journey and not a straight line with milestones . Approach :
• I believe that the next time I will include the stakeholders in the research process too
as it would really help add a layer of understanding to their thinking .
• Additionally I would make sure that I screen the participants before I select them .
This screening would essentially rule out any key biases that the participant comes with .
• I would also add external stakeholders and subject matter experts to the process
too .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : Mindmapping tool Title : Mindmapping the performance journey of an employee Challenge : In most large organizations , like mine , the performance journey of each employee can be very complex and different depending on a plethora of elements like peers , manager , goals , discussions and personal life . We had a challenge to design a performance journey that caters to all of the employees , and at the same time helps them thrive everyday while achieving the performance they aim for . The challenge was to be able to make sense of all the available data about the existing journey in order to have any ideas to improve this journey in the first place . The key stakeholders in this scenario are the human resource managers , the managing committee , the employee himself / herself and the manager of the employee . The added complexity to this challenge comes from the various cohorts of employees ranging from different business units , to geographies to type of team and the tenure of the employee . Selection : I decided to use the mind mapping tool , that takes all the data and simplifies it for someone to decipher . I specifically chose this tool because it would be imperative to first figure out “ what is happening ” in order to come up with insights and a design criteria to improve the situation . Another core reason I chose this tool is because the inputs needed to come from a very wide range of stakeholders , who needed to come together and get clarity on the performance journey before identifying the barriers and opportunities there . Application : Immersion The very first thing I did was identify a conference room , I then printed out all the data that I had collected using surveys and in depth interviews and stuck it on the walls in the room . I then invited a group of participants that came from all the cohorts of employees as well as the HR managers to go through the data in the room for 1 hour and use yellow post its to add anything that they feel was missing or anything that they thought was very interesting to them . Plotting After this , I created a wall with the various clear milestones of an employee using green post its to mark out the key milestone on the wall . I then asked everyone to spend an hour to look at the milestones and identify any missing milestones . I also asked everyone to plot who the key actors were in enabling the milestones and journey success points . Synthesis After this I asked everyone to plot the clear barriers that they have notices across the journey using red postits on the wall around and between the key milestones . I then asked them to add opportunities using green postits to clearly mark out the spaces where we can intervene . Insighting
I then asked each participant to think of key insights across the journey based on all the other postits and create insight statements and write them on large yellow postits around the key milestones . Ideation I then asked each participant to think of ideas using the actors in each milestone that can enable the performance journey of the employee . Insight : What I learnt was that every person has a very different and unique understanding of what is “ ideal ” , there is no ideal journey and every journey is unique to the employee , the phase they are in , the manager they report to , their personal goals . This insight revealed that the performance journey needed to be a nonlinear iterative journey and not a straight line with milestones . Approach :
• I believe that the next time I will include the stakeholders in the research process too
as it would really help add a layer of understanding to their thinking .
• Additionally I would make sure that I screen the participants before I select them .
This screening would essentially rule out any key biases that the participant comes with .
• I would also add external stakeholders and subject matter experts to the process
too .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14245 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Challenge & Selection
As a software engineer , I use visualization in many challenges I face whether during teaching courses , delivering presentations or developing software . I particularly found it extremely helpful when I worked as a mobile application developer freelancer . This job requires interacting directly with customers from various backgrounds .
Typically , customers have hard time articulating their needs and expectations from a mobile application project . Developing software for a client based on merely verbal communication is quite risky as the end result might be completely different from the desired outcome . This does not only upset the client but it wastes a lot of my time . Luckily , I was introduced to the visualization tool by one of the clients and was amazed at how easy and efficient it made the communication with my clients .
Application
In one of my projects , I requested the client to provide a requirement document that specifies all the functionality they want to have in the application . I received that document and , to my surprise , many other sketches showing how the client is envisioning the application to be . Each sketch represents a single page with the required elements and their layout . These sketches helped to evaluate whether the customer expectations were realistic at an early stage . Then , together with the client , we started tweaking and manipulating the sketches to ensure that expensive complex elements are simplified . After we finished modifying the sketches , I estimated the development cost for each sketch weighing in the effort needed .
Insight
Using the visualization tool was really effective in avoiding future conflicts that are encountered with verbal requirement documents which are more subjected to various interpretations . It served as a decipherer of the client ’s cluttered thoughts and as I roadmap during the project lifecycle . Furthermore , some clients underestimate the complexity of software development and tend to explain difficult features in a very simplistic and abstracted manner . Visualization tool allow clients to build on top of that abstraction layer and expose the essential elements they wish to have in the application .
Approach
I was always fascinated by visuals but I never imagined how practical visualization can be . After discovering this tool through my experience and this course , I can think of many avenues to utilize it and get the most from it . People understand words differently but visuals are much more universal . I would like to uncover and master more aspects of visualization before jumping
to other design thinking tools because I believe effective communication is the secret to connect deeply with clients and stakeholders .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Challenge & Selection
As a software engineer , I use visualization in many challenges I face whether during teaching courses , delivering presentations or developing software . I particularly found it extremely helpful when I worked as a mobile application developer freelancer . This job requires interacting directly with customers from various backgrounds .
Typically , customers have hard time articulating their needs and expectations from a mobile application project . Developing software for a client based on merely verbal communication is quite risky as the end result might be completely different from the desired outcome . This does not only upset the client but it wastes a lot of my time . Luckily , I was introduced to the visualization tool by one of the clients and was amazed at how easy and efficient it made the communication with my clients .
Application
In one of my projects , I requested the client to provide a requirement document that specifies all the functionality they want to have in the application . I received that document and , to my surprise , many other sketches showing how the client is envisioning the application to be . Each sketch represents a single page with the required elements and their layout . These sketches helped to evaluate whether the customer expectations were realistic at an early stage . Then , together with the client , we started tweaking and manipulating the sketches to ensure that expensive complex elements are simplified . After we finished modifying the sketches , I estimated the development cost for each sketch weighing in the effort needed .
Insight
Using the visualization tool was really effective in avoiding future conflicts that are encountered with verbal requirement documents which are more subjected to various interpretations . It served as a decipherer of the client ’s cluttered thoughts and as I roadmap during the project lifecycle . Furthermore , some clients underestimate the complexity of software development and tend to explain difficult features in a very simplistic and abstracted manner . Visualization tool allow clients to build on top of that abstraction layer and expose the essential elements they wish to have in the application .
Approach
I was always fascinated by visuals but I never imagined how practical visualization can be . After discovering this tool through my experience and this course , I can think of many avenues to utilize it and get the most from it . People understand words differently but visuals are much more universal . I would like to uncover and master more aspects of visualization before jumping
to other design thinking tools because I believe effective communication is the secret to connect deeply with clients and stakeholders .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21017 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | RESTRICTED
Applying a human - centric approach to redesign our leave processes
Challenge & Selection
In my role as HR Expert working for a multinational company I`m responsible for creating policies and designing end - to - end processes mainly for company benefits . As a helpful tool and approach in the area of Visualization , the team and myself have started to use empathy mapping in addition to our classical process design . In specific we have applied this approach most recently when re - designing our leave processes , especially around elderly care . Our last employee survey showed that our employees had rated the satisfaction on how we handle this process relatively low . In the past we as an expert team had focused a lot on getting the needed transactions and process steps right but had not put the emotions we need and want to create into the focus . Empathy mapping should provide us exactly with these kinds of insights and point out our improvement areas .
Application
We determined and invited key stakeholder to an off - site design thinking workshop , including employees who needed in the past to apply for leave to take care of their parents and spouse . We started to draw up swimlanes on a large flipchart paper wall , each swimlane reflecting a specific role that is involved in the process of applying for elderly care . In addition , we created one swimlane at the very top labeled “ emotions ” to reflect after each process step what kind of feeling we are aiming to create for our employees . While this in principle seems like a very simple addition towards the classical process design methodology , it completely changed the mindset of all participants . The focus from looking at each process step very rationally , shifted towards considering the emotions an employee might have in such a stressful time . Having direct insights from employees who had to take care of their parents due to severe illnesses helped us understand on where our current approach is lacking . Whilst we had a process that made sure to get all the paperwork right , having all necessary parties and/or authorities informed etc . , we did not give the employees the feeling of full support and understanding in such a challenging period . We learned that employees had concerns on how having to take extra days of for elderly care might by perceived by their managers and team members , fearing that this could impact their performance rating or project assignments . By visualizing each process step and a corresponding feeling that we want to create ( e.g. belonging , taking care , understanding ) we managed to re - design a process which included and also excluded steps we had not thought of before ( e.g. getting rid of very formal sounding automatically generated emails asking for urgent submittance of documents , adding personal check - in communications by managers and HR business partner ) .
Insight & Approach
Visualizing the corresponding emotions to each process step truly helped us to shift our discussions away from a mere transactional focus towards a human - centric approach . We learned that a generous and thoughtful policy alone can not bring our good intentions to support our employees in stressful times to live . It is not enough to provide extra paid time off . To generate a truly positive employee experience and journey it is essential to reflect on the emotional side . We as a team will certainly continue to apply empathy mapping and visualization in future for our process design . The only critical aspect to mention is , that not all colleagues are yet ready to fully buy in . A lot of people still think of the human - centric approach as a nice - to - have . There is a mindset shift needed and some colleagues might be on different stages of the change curve . With leading by example and also by sharing hard facts ( e.g. improved employee surveys results ) , I`m confident that this approach will become a standard in the near future and I can encourage everyone to try it out themselves .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: RESTRICTED
Applying a human - centric approach to redesign our leave processes
Challenge & Selection
In my role as HR Expert working for a multinational company I`m responsible for creating policies and designing end - to - end processes mainly for company benefits . As a helpful tool and approach in the area of Visualization , the team and myself have started to use empathy mapping in addition to our classical process design . In specific we have applied this approach most recently when re - designing our leave processes , especially around elderly care . Our last employee survey showed that our employees had rated the satisfaction on how we handle this process relatively low . In the past we as an expert team had focused a lot on getting the needed transactions and process steps right but had not put the emotions we need and want to create into the focus . Empathy mapping should provide us exactly with these kinds of insights and point out our improvement areas .
Application
We determined and invited key stakeholder to an off - site design thinking workshop , including employees who needed in the past to apply for leave to take care of their parents and spouse . We started to draw up swimlanes on a large flipchart paper wall , each swimlane reflecting a specific role that is involved in the process of applying for elderly care . In addition , we created one swimlane at the very top labeled “ emotions ” to reflect after each process step what kind of feeling we are aiming to create for our employees . While this in principle seems like a very simple addition towards the classical process design methodology , it completely changed the mindset of all participants . The focus from looking at each process step very rationally , shifted towards considering the emotions an employee might have in such a stressful time . Having direct insights from employees who had to take care of their parents due to severe illnesses helped us understand on where our current approach is lacking . Whilst we had a process that made sure to get all the paperwork right , having all necessary parties and/or authorities informed etc . , we did not give the employees the feeling of full support and understanding in such a challenging period . We learned that employees had concerns on how having to take extra days of for elderly care might by perceived by their managers and team members , fearing that this could impact their performance rating or project assignments . By visualizing each process step and a corresponding feeling that we want to create ( e.g. belonging , taking care , understanding ) we managed to re - design a process which included and also excluded steps we had not thought of before ( e.g. getting rid of very formal sounding automatically generated emails asking for urgent submittance of documents , adding personal check - in communications by managers and HR business partner ) .
Insight & Approach
Visualizing the corresponding emotions to each process step truly helped us to shift our discussions away from a mere transactional focus towards a human - centric approach . We learned that a generous and thoughtful policy alone can not bring our good intentions to support our employees in stressful times to live . It is not enough to provide extra paid time off . To generate a truly positive employee experience and journey it is essential to reflect on the emotional side . We as a team will certainly continue to apply empathy mapping and visualization in future for our process design . The only critical aspect to mention is , that not all colleagues are yet ready to fully buy in . A lot of people still think of the human - centric approach as a nice - to - have . There is a mindset shift needed and some colleagues might be on different stages of the change curve . With leading by example and also by sharing hard facts ( e.g. improved employee surveys results ) , I`m confident that this approach will become a standard in the near future and I can encourage everyone to try it out themselves .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18818 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION ASSIGNMENT FOR THE “ DESIGN THINKING FOR INNOVATION ” COURSE
PREPARED BY Gonzalo Rodriguez ( [email protected] )
MARCH 2017
Challenge :
The challenge that I face is how to improve the sales process of new and emerging technologies- like Internet of Things - that is often falling under a cycle of over promising and under delivering creating confusion and deception among our customers . In the last years the sales process of technology solutions has follow a path where the IT area of a customer is briefed on the advantages of the technologies and during these briefings the technical components are described as well as reference cases where the technology has helped to solve customer pains , and the next step normally required to / from the customer is a Proof of Concept ( POC ) in order to show the legitimacy of these technologies in their own business / challenges . These proof of concepts require the coding of the specific solutions , done by developers and architects , and the process takes from 2 to 5 weeks .
The challenge of using this exact same journey as a way to sell these emerging technologies is that per the “ cool ’ factor that is inherent to them , it makes the customers want to jump even quicker to a Proof of Concept but without all the required internal alignments that these new solutions need . Especially since these solutions are mostly aiming to deliver value to the Business areas of the organizations ( i.e. Operations , Sales , etc ) and not only to the IT area , and therefore the traditional process is leading to unsuccessful POCs of these very promising technologies , not because the final code / solution of the POC does not work , but because the initial POC created for the IT areas then needs an extra step of being validated / sponsored by the Business areas that have incremental perspectives and requirements making very lengthy , expensive and many times unsuccessful Proof of Concepts when the customer or the vendor stop having capacity to invest in the POC .
Selection and Application :
The proposal is to include a formal phase in the process where the scope of the POC could be first be designed and aligned from an initial recollection of the requirements from all the stakeholders ( Business and IT ) - and by leveraging the Visualization technique create a Visual Demonstrator of the solution , made without code but with images and drawings showing how the solution would look like , what screens and information would be shown , what personas and roles would be consuming / interacting with each component of the solution and how does these roles would benefit in each step , and once that this journey is shared and agreed then proceed to the coding of the validated solution .
The Visualization technique would be critical in this step – since most of the audience would not be technical , and therefore the need to land common view of the solution in a format that could be easily and universally understood .
The creation of these visualizations would also allow for a more collaborative approach between the customers and the sales team and where the adjustments and changes could be done in a much faster and less expensive way ( vs changing code )
Insights and Approach :
Since the inclusion of this Design Thinking technique in the sales process will start after the buy - in of the organization , there are no insights yet but we foresee that many new elements will be need to be incorporated in order to make it work . For example , initially the implementation will require to include in the organization a group of artists / graphic designers that will assist in the creation these visualizations and storyboards since those skills are not present in the current sales / presales teams .
A formal process to contact and make the Business teams of the customer organization part of the requirement gathering process will be critical and will require our sales force to expand their contact network in their customers .
At the same time the Sales Process will be initially more extensive in time , while all the Visualizations are done , shared and fine - tuned but these will lead to much more successful POCs and therefore a better ROI on the pre - sales investments .
For next phases – all the other techniques of Design Thinking will definitely will be useful , supplementing the Visualization one - and potentially a roadmap of progressive inclusion of Story Telling and Mind Mapping will be required to incorporate them in an efficient way .
| EMAIL: [email protected]
ID_NUM:
NAME_STUDENT: Gonzalo Rodriguez
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION ASSIGNMENT FOR THE “ DESIGN THINKING FOR INNOVATION ” COURSE
PREPARED BY Gonzalo Rodriguez ( [email protected] )
MARCH 2017
Challenge :
The challenge that I face is how to improve the sales process of new and emerging technologies- like Internet of Things - that is often falling under a cycle of over promising and under delivering creating confusion and deception among our customers . In the last years the sales process of technology solutions has follow a path where the IT area of a customer is briefed on the advantages of the technologies and during these briefings the technical components are described as well as reference cases where the technology has helped to solve customer pains , and the next step normally required to / from the customer is a Proof of Concept ( POC ) in order to show the legitimacy of these technologies in their own business / challenges . These proof of concepts require the coding of the specific solutions , done by developers and architects , and the process takes from 2 to 5 weeks .
The challenge of using this exact same journey as a way to sell these emerging technologies is that per the “ cool ’ factor that is inherent to them , it makes the customers want to jump even quicker to a Proof of Concept but without all the required internal alignments that these new solutions need . Especially since these solutions are mostly aiming to deliver value to the Business areas of the organizations ( i.e. Operations , Sales , etc ) and not only to the IT area , and therefore the traditional process is leading to unsuccessful POCs of these very promising technologies , not because the final code / solution of the POC does not work , but because the initial POC created for the IT areas then needs an extra step of being validated / sponsored by the Business areas that have incremental perspectives and requirements making very lengthy , expensive and many times unsuccessful Proof of Concepts when the customer or the vendor stop having capacity to invest in the POC .
Selection and Application :
The proposal is to include a formal phase in the process where the scope of the POC could be first be designed and aligned from an initial recollection of the requirements from all the stakeholders ( Business and IT ) - and by leveraging the Visualization technique create a Visual Demonstrator of the solution , made without code but with images and drawings showing how the solution would look like , what screens and information would be shown , what personas and roles would be consuming / interacting with each component of the solution and how does these roles would benefit in each step , and once that this journey is shared and agreed then proceed to the coding of the validated solution .
The Visualization technique would be critical in this step – since most of the audience would not be technical , and therefore the need to land common view of the solution in a format that could be easily and universally understood .
The creation of these visualizations would also allow for a more collaborative approach between the customers and the sales team and where the adjustments and changes could be done in a much faster and less expensive way ( vs changing code )
Insights and Approach :
Since the inclusion of this Design Thinking technique in the sales process will start after the buy - in of the organization , there are no insights yet but we foresee that many new elements will be need to be incorporated in order to make it work . For example , initially the implementation will require to include in the organization a group of artists / graphic designers that will assist in the creation these visualizations and storyboards since those skills are not present in the current sales / presales teams .
A formal process to contact and make the Business teams of the customer organization part of the requirement gathering process will be critical and will require our sales force to expand their contact network in their customers .
At the same time the Sales Process will be initially more extensive in time , while all the Visualizations are done , shared and fine - tuned but these will lead to much more successful POCs and therefore a better ROI on the pre - sales investments .
For next phases – all the other techniques of Design Thinking will definitely will be useful , supplementing the Visualization one - and potentially a roadmap of progressive inclusion of Story Telling and Mind Mapping will be required to incorporate them in an efficient way .
### Output: | {
"EMAIL": [
"[email protected]"
],
"ID_NUM": [],
"NAME_STUDENT": [
"Gonzalo Rodriguez"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 5397 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | DESIGN THINKING PROJECT
Tool : Mind Mapping
Challenge and selection
The chosen tool is “ Mind Mapping ” . Mind Mapping , as described in the lecture provided by the Design Thinking for Innovation course , is about looking for patterns and insights in the large quantity of date the person has collected during the exploration of What is . This tool will also create a link for the next step , which is What If . To be clearer , Mind Mapping is a technique with various steps that helps to organize ideas about what the situation , event or challenge is about .
So , what is the situation about ? A general about what I want to attempt to give solution is the poor working environment in a public institution . For that , it is very needed to get a general vision of the causes and effects of this event , as in the whole context , before having ideas of how to solve it . Finally , I ’ll require the participation of the coordinators and the community of the organization , to obtain different points of view and diverse thoughts on this activity . That ’s what Mind Mapping is for .
Application
As it was explained before , Mind Mapping has a series of steps . The first one , as stated in the lecture provided by the Design Thinking for Innovation course , is to think of it as if we were holding a yard sale . So , Mind Mapping begins with laying out the data we ’ve collected prior using this tool . I refer to data as all the information catered that involves the situation , which is the poor working environment . For example , applying some tests and interviews to the people who work in this public institution , separating them by departments or areas , tests to evaluate how they perceive the reality of this problem , since they ’re the ones being affected by it .
After that , it is needed to organize that information in a large place , it could be a board , or a table , so everyone can see it clearly . I select the ones that can help me better to discover what is going on , what effects this has on the people , and what could be the reasons behind the situation . Then , people from the institution are invited to look at this big panel , in 5 groups of 10 and given 20 minutes , which has a lot of ideas , not yet connected but that will be after they participate in the activity . The goal for this step is to ask them , while interacting and offering feedback to each other :
What they think of it . What they think is missing . What they think it is not necessary to consider . What they would change or not .
Once that it is finished , they are asked to leave those comments in Post - it notes to stick them over the information presented , be it positive or negative ones . This activity is solved in 20 minutes . This helps to learn new ideas from their perspective , since Design Thinking is about
empathizing , and what matters the most is the satisfaction of the client , in this case , the group of people that belong to this organization .
Finally , the last step is to identify the insights related to each cluster and look for connections between them . This is to be solved with their participation in another 20 minutes , while noticing the way the ideas they contributed to this map are related . After all of this process , there is only one question left : “ If anything were possible , what criteria would your new design meet ? ” The answer to that will help to jump onto the next activity of the Design Thinking process .
Insight and Approach
What was learned through working on this exercise is that it is very important to consider the opinion of other people and accept their advices and comments . Mind Mapping is a very efficient technique when it comes to collecting information and taking the person in consideration , since this exercise is addressed to them .
It is probably something new to the people from this institution , too , because decisions within the organization are taken without their knowledge . It helps to make them feel connected , that their perspective is valid , and to make them participate on the situation , and also invited them to think of the context of an event they are involved in .
In conclusion , the chosen tool in this opportunity will be used on a next time , since it came with great results , and it helped me to have a different perspective on a situation that happens in real life .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: DESIGN THINKING PROJECT
Tool : Mind Mapping
Challenge and selection
The chosen tool is “ Mind Mapping ” . Mind Mapping , as described in the lecture provided by the Design Thinking for Innovation course , is about looking for patterns and insights in the large quantity of date the person has collected during the exploration of What is . This tool will also create a link for the next step , which is What If . To be clearer , Mind Mapping is a technique with various steps that helps to organize ideas about what the situation , event or challenge is about .
So , what is the situation about ? A general about what I want to attempt to give solution is the poor working environment in a public institution . For that , it is very needed to get a general vision of the causes and effects of this event , as in the whole context , before having ideas of how to solve it . Finally , I ’ll require the participation of the coordinators and the community of the organization , to obtain different points of view and diverse thoughts on this activity . That ’s what Mind Mapping is for .
Application
As it was explained before , Mind Mapping has a series of steps . The first one , as stated in the lecture provided by the Design Thinking for Innovation course , is to think of it as if we were holding a yard sale . So , Mind Mapping begins with laying out the data we ’ve collected prior using this tool . I refer to data as all the information catered that involves the situation , which is the poor working environment . For example , applying some tests and interviews to the people who work in this public institution , separating them by departments or areas , tests to evaluate how they perceive the reality of this problem , since they ’re the ones being affected by it .
After that , it is needed to organize that information in a large place , it could be a board , or a table , so everyone can see it clearly . I select the ones that can help me better to discover what is going on , what effects this has on the people , and what could be the reasons behind the situation . Then , people from the institution are invited to look at this big panel , in 5 groups of 10 and given 20 minutes , which has a lot of ideas , not yet connected but that will be after they participate in the activity . The goal for this step is to ask them , while interacting and offering feedback to each other :
What they think of it . What they think is missing . What they think it is not necessary to consider . What they would change or not .
Once that it is finished , they are asked to leave those comments in Post - it notes to stick them over the information presented , be it positive or negative ones . This activity is solved in 20 minutes . This helps to learn new ideas from their perspective , since Design Thinking is about
empathizing , and what matters the most is the satisfaction of the client , in this case , the group of people that belong to this organization .
Finally , the last step is to identify the insights related to each cluster and look for connections between them . This is to be solved with their participation in another 20 minutes , while noticing the way the ideas they contributed to this map are related . After all of this process , there is only one question left : “ If anything were possible , what criteria would your new design meet ? ” The answer to that will help to jump onto the next activity of the Design Thinking process .
Insight and Approach
What was learned through working on this exercise is that it is very important to consider the opinion of other people and accept their advices and comments . Mind Mapping is a very efficient technique when it comes to collecting information and taking the person in consideration , since this exercise is addressed to them .
It is probably something new to the people from this institution , too , because decisions within the organization are taken without their knowledge . It helps to make them feel connected , that their perspective is valid , and to make them participate on the situation , and also invited them to think of the context of an event they are involved in .
In conclusion , the chosen tool in this opportunity will be used on a next time , since it came with great results , and it helped me to have a different perspective on a situation that happens in real life .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14977 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Luis Gonzales Savitribai Phule Pune University Student
Castles in the Sky – Design Thinking through the Visualization Tool
Challenge
Today we face a challenge unlike another ; with a magnitude so considerable that it ’s made
countries literally quake . Forsooth , the pandemic known as COVID-19 has come to create a new segment in history that generations after us will only be able to read about in their textbooks . Partially , this creates an opportunity to take action ; to do things right . In the other spectrum , our “ What Is ” , the context in which we live in , also creates what could seem like an abysmal chasm from where we ’re standing today and where we want to be , our “ What If , ” if you will . I believe it is important to put these things into concept because like with all innovation , big or small , we must be able to understand what we ’re dealing with so that we can make informed choices . Change is inevitable , dear reader . It is a constant and perhaps the only one that we ’ll be able to distinguish in our lives . COVID-19 has brought this change and it ’s up to us deal with all the aftershocks that have ensued because of it . Now , forgive me if I ’m being dramatic , but it ’s true . To elaborate on this , I take quote from Virgil ’s Aeneid : “ Through chances various , through all vicissitudes , we make our way … ” What this quote leaves us with is nothing more and nothing less than the inspiration to do things right ; to go out there and innovate and act as best we can .
With that said , I ask that you picture this : A very small class of young economists and the
respective lecturers for each course . These people form part of a slightly renowned university known as Savitribai Phule Pune University in Guatemala City . The marginal issue for them that had arisen from the pandemic was that the implementation social distancing measures created a disruption in the flow of face - to - face classes , and everything , then , had to shift to a digital platform . This small group of young learners was then tasked with adapting to this new methodology , as were the professors . However , proper organization within the group turned out to be quite lethargic and most students no longer felt like they were learning anything . As for some of the professors , they also felt quite helpless in this situation ; some of them were used to the “ old methods ” of teaching and could n’t quite adjust their programs to the online tools that they had to make use of . The “ What Is ” seems deplorable , and the biggest challenge faced was finding the right model to consider and respect the needs of the parties involved . In this case I worked with a sample of 6 students and 2 lecturers . All of which could not agree on an effective approach to a solution .
Selection
Since communication through video chats had become monotonous and everyone wanted to talk
over each other , it basically felt like we ( the students and professors ) were trying to build the Tower of Babylon . There was no effective transmission and reception through voice conversation . Because of this , I opted to use the Visualization Tool to transmit what we could not express as easily through speech . As you will see in this work , my methodology required the participation of the people , who shared somewhat similar ideas but did n’t quite know how to express them during class sessions . In retrospect , my role in this was to provide the building blocks so that we could create our very own castle in the sky .
For this purpose , the definition I found in the book Designing for Growth by professor Maii and
Steven Cooper was quite helpful . If you want basic definition of Visualization , this book provides an amicable way for beginners , much like me , to grasp that this tool involves the use of imagery to picture our What Ifs and bring those to reality . Through Visualization it becomes much easier to identify trends , outliers and patterns in information and yet , this can still be done in a simple and often attractive way so that everyone can appreciate what ’s being inputted onto the graphic . Finally , throughout the 8th video of the first week , designer Isabel Patel explained something that had an effect on me ; in her words : “ Visualization is about creating pictures of something that will soon be ” . These words are what prompted me to adopt this tool to approach the communication issue faced by the group . They inspired me to create a new reality .
Luis Gonzales Savitribai Phule Pune University Student
Application
At first glance , the task of implementing the tool seemed discouraging . I did n’t know exactly
where to begin or how I ’d go about compiling different ideas . After having completed most of the Design Thinking course , I did n’t want to go about it in the usual way of creating a survey . I found it impersonal and not as interactive . See , my goal here was to create a platform where people would be able to share their ideas and opinions without being shot down by others or having the insecurity to express themselves freely . The latter is what propelled me to make the process of gathering data anonymous ; the former , however , gave me the idea of using a digital bullet board . Here , students and lecturers alike would be able to post little notes stating their opinion on questions like : how distance learning / teaching was affecting their operative ( academic ) process ( ? ) ; another question was if they could implement anything to solve it , what would it be ( ? ) ; and finally , I wanted to foment a positive perspective , so I asked , do you believe anything has emerged from this methodology that has benefitted your learning/ teaching process ? Still , this seemed very wordy and I wanted to take a leap further but with something simple so as to not lose the interest of the sample group .
Due to this predicament , I came up with the idea of having each person post one of three
emojis : a microphone ( representing communication ) , a car ( representing physical resources used ) and books ( representing learning ) . They were to place one of these in their comment so as to state what was most important to them ; whether it was that they were irritated by the inefficient communication process or that they were more concerned about the resources they needed to have for either in - person classes or distance learning or that they simply wanted to learn despite all other frustrations . This helped me further understand the perspectives of the different participants but also allowed them to be present while others were typing in this bullet board canvas . I used a free online service called Padlet for all this . The website essentially allowed me to give a description of the information I needed from them ; moreover , it also gave the benefit of people being able to add their comments through “ sticky note ” windows . With this , one person was able to see what the other was typing in real time and yet , it provided the space necessary for people to respectfully observe and disagree on the different questions I placed above without having any real quarrel take place . I shared the invites to participate in the Padlet via link through social media ; only to the respective parties . As I said before , these people just required an outlet to express their opinion without immediate backlash , which is why it also helped that this remained anonymous . Also , my reasoning to keep the sample small was that qualitative data is much harder to interpret and I found that a smaller proportion of the overall population provided better patterns to study and work with .
All in all , I was able to take these same principal components from each data sample to supply
myself and others with an idea of what our What Ifs looked like and how they somewhat correlated with one another . From here , the What Wows factor came in as some saw specific ideas to be more viable than others . This helped me create the “ building blocks ” of our castle in the sky ( although it does n’t look as majestic as it sounds ) . Briefly , I want to elaborate on this last statement . Castles in the sky are referred to as ideas , hopes and dreams that seem unrealistic or impossible . I learned from professor Maii that there is no finished solution or magical answer to everyday problems . What ’s important to remember is that we ’ll fail with a purpose ; Always . The castle I made for this challenge , then , encompassed all that these people wanted to achieve and expressed their need for that desire to be met . At the end of the process , we were all able to relate to the little castle that was made . Despite previous disagreements , we could look up from the chaos below and admire what our combined effort had created . There , we had placed all that we valued as important as much for our learning process as for our emotional state . I have no doubts of the Visualization Tool ’s effectiveness . I know our work was n’t lost by placing it all in the air ( like some would say ) ; no , now we just have to build the foundation for our castle , our home- our dream , for a better tomorrow .
Luis Gonzales Savitribai Phule Pune University Student
Insight
This effort truly took a mental and emotional toll on me . I never understood the concept of
empathizing with others , but I think I learned quite a few about it through this method . What I found is that we all have different ways of expressing ourselves , but also that we ’re not so different . All many of us want to do is be heard and understood . Many of us walk this life alone , so when we have the chance to scream we do just that . We want to be noticed . Others have had the experience of being beseeched all their lives by all kinds of questions , and in time , their voices become raspy and shy . These people fall into the background and they ’re no longer heard . What began as an investigation to see how we could reach an agreement in our class sessions , became an outlet for people to express their feelings and opinions without being ignored or muffled . I find that in trying times like the ones we live today , it ’s important to feel and to understand that life is rough but that we can get through if we make space for the things that matter . We do n’t want to fall in a cycle of insanity , and I use this word with all due respect . To me , and many others , insanity is defined by repeating the same action and expecting different results . My peers and I did n’t let ourselves be commandeered by stoicism or rigid postures ; instead , what we created was a movement based on understanding others and developing a love for progress through empathy . I am glad to say our communication process has improved a lot since then , not only because we understood the varying components of an individual ’s learning metrics , but also because we all learned to respect them .
Approach
As you have seen , dear reader , this approach was many things , but not unsuccessful . Like many
structures , our castle has the potential to increase vertically in size ; that is to say , we can always improve on previous ideas to continuously adapt and innovate when the situation calls for it . If I had to use a different method , then perhaps Storytelling would be another viable option . I enjoy hearing anecdotes and about the varying experiences we all have in this little patch of land we call Earth . There ’s always something new to be learned , we just have to be open to it . This tool would provide a similar platform for people to share their opinions and ideas so that they can be considered and placed into focus in a shifting context like the world we inhabit ; we want to create holistic approaches . There ’s no 100 % solution . As professor Maii said in the beginning : “ we ’re all expected to get lean- to do more with less . ” And so I reiterate , we can work smarter , not harder . Thank you for reading my work . You will find images of the tools I used below .
Padlet Image : ( It was too large , so I had to take a portion of it for display purposes )
Luis Gonzales Daniel Nowak
Building Block Castle
Just a brief explanation : Empathy is the door / window into the castle , as it ’s a necessary
component that eventually opens the way for the exploration of the other parts of the castle ; hence the reasoning why understanding is the essentially the flag or the emblem that signifies that this is what our group is all about . The other figures are just as important , as they represent what others would like to see , their hopes ; nevertheless , both empathy and understanding are emphasized due to their key role in opening the way for the rest . Finally , the space in the middle is empty ; this is done to recognize that there is always room for improvement and additional ideas . There are no barriers to entry here . This is n’t a monopoly .
| EMAIL:
ID_NUM:
NAME_STUDENT: Luis Gonzales, Luis Gonzales, Luis Gonzales, Luis Gonzales, Daniel Nowak
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Luis Gonzales Savitribai Phule Pune University Student
Castles in the Sky – Design Thinking through the Visualization Tool
Challenge
Today we face a challenge unlike another ; with a magnitude so considerable that it ’s made
countries literally quake . Forsooth , the pandemic known as COVID-19 has come to create a new segment in history that generations after us will only be able to read about in their textbooks . Partially , this creates an opportunity to take action ; to do things right . In the other spectrum , our “ What Is ” , the context in which we live in , also creates what could seem like an abysmal chasm from where we ’re standing today and where we want to be , our “ What If , ” if you will . I believe it is important to put these things into concept because like with all innovation , big or small , we must be able to understand what we ’re dealing with so that we can make informed choices . Change is inevitable , dear reader . It is a constant and perhaps the only one that we ’ll be able to distinguish in our lives . COVID-19 has brought this change and it ’s up to us deal with all the aftershocks that have ensued because of it . Now , forgive me if I ’m being dramatic , but it ’s true . To elaborate on this , I take quote from Virgil ’s Aeneid : “ Through chances various , through all vicissitudes , we make our way … ” What this quote leaves us with is nothing more and nothing less than the inspiration to do things right ; to go out there and innovate and act as best we can .
With that said , I ask that you picture this : A very small class of young economists and the
respective lecturers for each course . These people form part of a slightly renowned university known as Savitribai Phule Pune University in Guatemala City . The marginal issue for them that had arisen from the pandemic was that the implementation social distancing measures created a disruption in the flow of face - to - face classes , and everything , then , had to shift to a digital platform . This small group of young learners was then tasked with adapting to this new methodology , as were the professors . However , proper organization within the group turned out to be quite lethargic and most students no longer felt like they were learning anything . As for some of the professors , they also felt quite helpless in this situation ; some of them were used to the “ old methods ” of teaching and could n’t quite adjust their programs to the online tools that they had to make use of . The “ What Is ” seems deplorable , and the biggest challenge faced was finding the right model to consider and respect the needs of the parties involved . In this case I worked with a sample of 6 students and 2 lecturers . All of which could not agree on an effective approach to a solution .
Selection
Since communication through video chats had become monotonous and everyone wanted to talk
over each other , it basically felt like we ( the students and professors ) were trying to build the Tower of Babylon . There was no effective transmission and reception through voice conversation . Because of this , I opted to use the Visualization Tool to transmit what we could not express as easily through speech . As you will see in this work , my methodology required the participation of the people , who shared somewhat similar ideas but did n’t quite know how to express them during class sessions . In retrospect , my role in this was to provide the building blocks so that we could create our very own castle in the sky .
For this purpose , the definition I found in the book Designing for Growth by professor Maii and
Steven Cooper was quite helpful . If you want basic definition of Visualization , this book provides an amicable way for beginners , much like me , to grasp that this tool involves the use of imagery to picture our What Ifs and bring those to reality . Through Visualization it becomes much easier to identify trends , outliers and patterns in information and yet , this can still be done in a simple and often attractive way so that everyone can appreciate what ’s being inputted onto the graphic . Finally , throughout the 8th video of the first week , designer Isabel Patel explained something that had an effect on me ; in her words : “ Visualization is about creating pictures of something that will soon be ” . These words are what prompted me to adopt this tool to approach the communication issue faced by the group . They inspired me to create a new reality .
Luis Gonzales Savitribai Phule Pune University Student
Application
At first glance , the task of implementing the tool seemed discouraging . I did n’t know exactly
where to begin or how I ’d go about compiling different ideas . After having completed most of the Design Thinking course , I did n’t want to go about it in the usual way of creating a survey . I found it impersonal and not as interactive . See , my goal here was to create a platform where people would be able to share their ideas and opinions without being shot down by others or having the insecurity to express themselves freely . The latter is what propelled me to make the process of gathering data anonymous ; the former , however , gave me the idea of using a digital bullet board . Here , students and lecturers alike would be able to post little notes stating their opinion on questions like : how distance learning / teaching was affecting their operative ( academic ) process ( ? ) ; another question was if they could implement anything to solve it , what would it be ( ? ) ; and finally , I wanted to foment a positive perspective , so I asked , do you believe anything has emerged from this methodology that has benefitted your learning/ teaching process ? Still , this seemed very wordy and I wanted to take a leap further but with something simple so as to not lose the interest of the sample group .
Due to this predicament , I came up with the idea of having each person post one of three
emojis : a microphone ( representing communication ) , a car ( representing physical resources used ) and books ( representing learning ) . They were to place one of these in their comment so as to state what was most important to them ; whether it was that they were irritated by the inefficient communication process or that they were more concerned about the resources they needed to have for either in - person classes or distance learning or that they simply wanted to learn despite all other frustrations . This helped me further understand the perspectives of the different participants but also allowed them to be present while others were typing in this bullet board canvas . I used a free online service called Padlet for all this . The website essentially allowed me to give a description of the information I needed from them ; moreover , it also gave the benefit of people being able to add their comments through “ sticky note ” windows . With this , one person was able to see what the other was typing in real time and yet , it provided the space necessary for people to respectfully observe and disagree on the different questions I placed above without having any real quarrel take place . I shared the invites to participate in the Padlet via link through social media ; only to the respective parties . As I said before , these people just required an outlet to express their opinion without immediate backlash , which is why it also helped that this remained anonymous . Also , my reasoning to keep the sample small was that qualitative data is much harder to interpret and I found that a smaller proportion of the overall population provided better patterns to study and work with .
All in all , I was able to take these same principal components from each data sample to supply
myself and others with an idea of what our What Ifs looked like and how they somewhat correlated with one another . From here , the What Wows factor came in as some saw specific ideas to be more viable than others . This helped me create the “ building blocks ” of our castle in the sky ( although it does n’t look as majestic as it sounds ) . Briefly , I want to elaborate on this last statement . Castles in the sky are referred to as ideas , hopes and dreams that seem unrealistic or impossible . I learned from professor Maii that there is no finished solution or magical answer to everyday problems . What ’s important to remember is that we ’ll fail with a purpose ; Always . The castle I made for this challenge , then , encompassed all that these people wanted to achieve and expressed their need for that desire to be met . At the end of the process , we were all able to relate to the little castle that was made . Despite previous disagreements , we could look up from the chaos below and admire what our combined effort had created . There , we had placed all that we valued as important as much for our learning process as for our emotional state . I have no doubts of the Visualization Tool ’s effectiveness . I know our work was n’t lost by placing it all in the air ( like some would say ) ; no , now we just have to build the foundation for our castle , our home- our dream , for a better tomorrow .
Luis Gonzales Savitribai Phule Pune University Student
Insight
This effort truly took a mental and emotional toll on me . I never understood the concept of
empathizing with others , but I think I learned quite a few about it through this method . What I found is that we all have different ways of expressing ourselves , but also that we ’re not so different . All many of us want to do is be heard and understood . Many of us walk this life alone , so when we have the chance to scream we do just that . We want to be noticed . Others have had the experience of being beseeched all their lives by all kinds of questions , and in time , their voices become raspy and shy . These people fall into the background and they ’re no longer heard . What began as an investigation to see how we could reach an agreement in our class sessions , became an outlet for people to express their feelings and opinions without being ignored or muffled . I find that in trying times like the ones we live today , it ’s important to feel and to understand that life is rough but that we can get through if we make space for the things that matter . We do n’t want to fall in a cycle of insanity , and I use this word with all due respect . To me , and many others , insanity is defined by repeating the same action and expecting different results . My peers and I did n’t let ourselves be commandeered by stoicism or rigid postures ; instead , what we created was a movement based on understanding others and developing a love for progress through empathy . I am glad to say our communication process has improved a lot since then , not only because we understood the varying components of an individual ’s learning metrics , but also because we all learned to respect them .
Approach
As you have seen , dear reader , this approach was many things , but not unsuccessful . Like many
structures , our castle has the potential to increase vertically in size ; that is to say , we can always improve on previous ideas to continuously adapt and innovate when the situation calls for it . If I had to use a different method , then perhaps Storytelling would be another viable option . I enjoy hearing anecdotes and about the varying experiences we all have in this little patch of land we call Earth . There ’s always something new to be learned , we just have to be open to it . This tool would provide a similar platform for people to share their opinions and ideas so that they can be considered and placed into focus in a shifting context like the world we inhabit ; we want to create holistic approaches . There ’s no 100 % solution . As professor Maii said in the beginning : “ we ’re all expected to get lean- to do more with less . ” And so I reiterate , we can work smarter , not harder . Thank you for reading my work . You will find images of the tools I used below .
Padlet Image : ( It was too large , so I had to take a portion of it for display purposes )
Luis Gonzales Daniel Nowak
Building Block Castle
Just a brief explanation : Empathy is the door / window into the castle , as it ’s a necessary
component that eventually opens the way for the exploration of the other parts of the castle ; hence the reasoning why understanding is the essentially the flag or the emblem that signifies that this is what our group is all about . The other figures are just as important , as they represent what others would like to see , their hopes ; nevertheless , both empathy and understanding are emphasized due to their key role in opening the way for the rest . Finally , the space in the middle is empty ; this is done to recognize that there is always room for improvement and additional ideas . There are no barriers to entry here . This is n’t a monopoly .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Luis Gonzales",
"Luis Gonzales",
"Luis Gonzales",
"Luis Gonzales",
"Daniel Nowak"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 7745 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Tool Used – Visualization
Challenge
I work as a UI developer in my organization . As a UI developer my primary focus was to develop the screens with the functionality for the particular project I was working . The project was to be delivered in real quick time and for the User experience wireframes ( UX screens ) development we needed a UX designer but which we could n’t afford as it would take time in hiring a UX designer and explaining all the business requirements in quick time . So the challenge was to use my skills and transform myself into a UX designer and come up with the screens . This includes ramping myself into an UX mindset and also think according to the business and deliver a standard designs . I have used the technique of using a visualization of a problem domain by asking questions for discussion to make a large group of audience to learn from each other in the process of defining relationships between elements to consider when identifying opportunities or improvements for the solutions .
Selection
I discussed with my colleagues regarding several design thinking tools but after a discussion we selected tool of Visualization . We selected this tool as UX screens are nothing but the visual representation of business functionality / activities and also visualization helps in unlocking our brain to design and give a simple way to understand things . So we felt visualization or visual thinking tool will be best suited for this .
Application
I started the procedure by creating a lay man view of the business logic either by discussing with the business people directly or through the documents or any written materials available . First step was analyzing the business points and come up with the rough visual design for it and asking my colleagues to have a look on the design and ask them to give the valuable feedback . The lay man view was as simple as possible by just using the simplest icons or the shapes available so that the viewers ( Colleagues in this case ) can understand it easily . I divided the group into individuals of two into three groups . Each group was given the task of looking into the visual and come up with the feedback . Once the feedback was received and based on that the design would be modified and after a several analysis through feedback designing a final copy of the view . Second step was to show the same design to the business people and receive feedback from them . Final step was to compare the feedback and proposed changes from the business and my colleagues and generalize what exactly was common with both feedbacks as the individual group and to keep this for the future reference .
Insights
The learnings from this was the stakeholders / Business people were able to visualize the things through the visual representation and was really helpful for them to understand the functionality or the business in a better way and suggest the possible missing ’s or changes which were required . This also gave a general template understanding the point of view of the business and the common stakeholders .
Approach
As I discovered that the most valuable outcome was the shared feedback ( Business and stakeholders ) and visualization played an important role in helping the business and stakeholders to understand the problem . I can continue with the visualization tool and use the general template ( Outcome of the exercise ) to complete the remaining work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Tool Used – Visualization
Challenge
I work as a UI developer in my organization . As a UI developer my primary focus was to develop the screens with the functionality for the particular project I was working . The project was to be delivered in real quick time and for the User experience wireframes ( UX screens ) development we needed a UX designer but which we could n’t afford as it would take time in hiring a UX designer and explaining all the business requirements in quick time . So the challenge was to use my skills and transform myself into a UX designer and come up with the screens . This includes ramping myself into an UX mindset and also think according to the business and deliver a standard designs . I have used the technique of using a visualization of a problem domain by asking questions for discussion to make a large group of audience to learn from each other in the process of defining relationships between elements to consider when identifying opportunities or improvements for the solutions .
Selection
I discussed with my colleagues regarding several design thinking tools but after a discussion we selected tool of Visualization . We selected this tool as UX screens are nothing but the visual representation of business functionality / activities and also visualization helps in unlocking our brain to design and give a simple way to understand things . So we felt visualization or visual thinking tool will be best suited for this .
Application
I started the procedure by creating a lay man view of the business logic either by discussing with the business people directly or through the documents or any written materials available . First step was analyzing the business points and come up with the rough visual design for it and asking my colleagues to have a look on the design and ask them to give the valuable feedback . The lay man view was as simple as possible by just using the simplest icons or the shapes available so that the viewers ( Colleagues in this case ) can understand it easily . I divided the group into individuals of two into three groups . Each group was given the task of looking into the visual and come up with the feedback . Once the feedback was received and based on that the design would be modified and after a several analysis through feedback designing a final copy of the view . Second step was to show the same design to the business people and receive feedback from them . Final step was to compare the feedback and proposed changes from the business and my colleagues and generalize what exactly was common with both feedbacks as the individual group and to keep this for the future reference .
Insights
The learnings from this was the stakeholders / Business people were able to visualize the things through the visual representation and was really helpful for them to understand the functionality or the business in a better way and suggest the possible missing ’s or changes which were required . This also gave a general template understanding the point of view of the business and the common stakeholders .
Approach
As I discovered that the most valuable outcome was the shared feedback ( Business and stakeholders ) and visualization played an important role in helping the business and stakeholders to understand the problem . I can continue with the visualization tool and use the general template ( Outcome of the exercise ) to complete the remaining work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11005 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Journey of Mindset Transformation
Challenge & Selection
I am part of a residential learning ecosystem where fresh hires undergo experiential learning for a period of 90 days . Post the training , the learners head to respective work locations and start working on customer projects . The real - world challenges can not be solved through the traditional engineering mindset alone . While learning by doing is the core of our pedagogy , the need to bring in a sense of belongingness and enculturation is a critical part for an organization to sustain and grow . Transforming the mindset of young graduates who are just out of college by channelizing their energy towards meaningful outcomes has been a huge challenge .
On Campus , the way we perceive / treat the staff who take care of it is so different when compared to our own house and dear ones . At times , we have seen people deliberately trying to show authority as they pay for the services . An easy example would be the way people treat staff performing odd jobs . I would like to share one of the activity , which resulted in creating a sense of belongingness and care for the staff who took care of campus . Design thinking tools such as storytelling , Empathy map and journey mapping were part of the activity .
While everyone is in their own journey , we tend to ignore and empathize with our peers or colleagues for various reasons . My endeavor or end goal was to make an impact on mindset using design thinking . The learners were divided into smaller teams of 7 - 10 learners and asked to have empathy - filled conversations with the staff such as housekeeping , nature keepers , canteen , security personnel etc .
Importance of Empathy was shared with the learners along with an overview of core concepts such as empathy map , value proposition map , desirability & feasibility . The learners were also informed about the innovations led by Design thinking with examples and stories .
While the staff had challenges such as redoing bed ’s and maintaining campus clean , the challenge has always been in terms transforming and bringing a sense that the campus belonged to each of the residents . The small team of learners spent time talking to the staff and noting the observations and findings . The team also brainstormed different aspects of the work and challenges .
Insight and Approach
While I started to observe teams and their conversation with the staff members , I was surprised to see learners having a conversation in local language , as most of staff members were not conversant with English . I could also see both the sides getting emotional as they listened to their journey , stories and aspirations .
Post the activity and my interaction with the learners , I found that the stories they heard , struck deep . It helped the learners realize the effort it takes to do the job day in and day out and the challenges faced by the staff members . The most beautiful aspect of this workshop is that this activity/ exercise led to various initiatives and behavioral changes . It did not turn out to be another policy or set of rules to abide . Instead , the learners decided to cascade and own responsibilities batch after batches . A “ Good Deed ” that enables a learner to experience the journey of a staff member for few hours during their stay on campus was born . The result was astounding resulting in the learner taking equal responsibility to keep the campus clean and treat it as his or her own . The learners took turns and picked activities that empowers as well as reduces rework for the staff members . While the outcome has been multifold , my favorites are – making your own bed , pushing back chairs after use , keeping things where they belong and give way for others . Culture now lives on campus and everyone gets to experiences it .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Journey of Mindset Transformation
Challenge & Selection
I am part of a residential learning ecosystem where fresh hires undergo experiential learning for a period of 90 days . Post the training , the learners head to respective work locations and start working on customer projects . The real - world challenges can not be solved through the traditional engineering mindset alone . While learning by doing is the core of our pedagogy , the need to bring in a sense of belongingness and enculturation is a critical part for an organization to sustain and grow . Transforming the mindset of young graduates who are just out of college by channelizing their energy towards meaningful outcomes has been a huge challenge .
On Campus , the way we perceive / treat the staff who take care of it is so different when compared to our own house and dear ones . At times , we have seen people deliberately trying to show authority as they pay for the services . An easy example would be the way people treat staff performing odd jobs . I would like to share one of the activity , which resulted in creating a sense of belongingness and care for the staff who took care of campus . Design thinking tools such as storytelling , Empathy map and journey mapping were part of the activity .
While everyone is in their own journey , we tend to ignore and empathize with our peers or colleagues for various reasons . My endeavor or end goal was to make an impact on mindset using design thinking . The learners were divided into smaller teams of 7 - 10 learners and asked to have empathy - filled conversations with the staff such as housekeeping , nature keepers , canteen , security personnel etc .
Importance of Empathy was shared with the learners along with an overview of core concepts such as empathy map , value proposition map , desirability & feasibility . The learners were also informed about the innovations led by Design thinking with examples and stories .
While the staff had challenges such as redoing bed ’s and maintaining campus clean , the challenge has always been in terms transforming and bringing a sense that the campus belonged to each of the residents . The small team of learners spent time talking to the staff and noting the observations and findings . The team also brainstormed different aspects of the work and challenges .
Insight and Approach
While I started to observe teams and their conversation with the staff members , I was surprised to see learners having a conversation in local language , as most of staff members were not conversant with English . I could also see both the sides getting emotional as they listened to their journey , stories and aspirations .
Post the activity and my interaction with the learners , I found that the stories they heard , struck deep . It helped the learners realize the effort it takes to do the job day in and day out and the challenges faced by the staff members . The most beautiful aspect of this workshop is that this activity/ exercise led to various initiatives and behavioral changes . It did not turn out to be another policy or set of rules to abide . Instead , the learners decided to cascade and own responsibilities batch after batches . A “ Good Deed ” that enables a learner to experience the journey of a staff member for few hours during their stay on campus was born . The result was astounding resulting in the learner taking equal responsibility to keep the campus clean and treat it as his or her own . The learners took turns and picked activities that empowers as well as reduces rework for the staff members . While the outcome has been multifold , my favorites are – making your own bed , pushing back chairs after use , keeping things where they belong and give way for others . Culture now lives on campus and everyone gets to experiences it .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13129 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example – reflection
Narration
Challenge & Selection
The challenge I have is to be able to describe the different problems in depth that you have when designing an advertising strategy , mainly I will focus on a project about publicizing a coffee brand . The first tool to use was storytelling , because through it I can address my challenge in greater depth , to be able to narrate absolutely everything and with great clarity so that it is understandable to the general public .
Application
Through this tool I made a compilation of all the information I could get about the benefits of consuming coffee , especially if it is as natural as possible , then take note of the process that is carried out from sowing the seeds , planting the bush , cutting the coffee , drying it , grinding it , roasting it and passing it to dust , and the various steps that are followed to finally get it to your table . Once I had all this information , make a video about the process and explaining the benefits , in which I personally will narrate the entire course of the video .
Insight & Approach
Through the application of this tool I was able to obtain the information about the process that is followed for the elaboration of coffee , and the information that caused me inconveniences was the climate and the different production regions , since not all are the same soils and not all are produced in the same way , either in quantity or quality .
On another occasion I would select the visualization tool , since this gives us the ease of being able to visualize the production of coffee , the visualization of incorporating the product to the market , what quantity , in which market and we can calculate a visualization of sales , where we should invest , where we must improve , etc .
Undoubtedly the combinations of both tools would give us great advantages and differentiation against our competition .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example – reflection
Narration
Challenge & Selection
The challenge I have is to be able to describe the different problems in depth that you have when designing an advertising strategy , mainly I will focus on a project about publicizing a coffee brand . The first tool to use was storytelling , because through it I can address my challenge in greater depth , to be able to narrate absolutely everything and with great clarity so that it is understandable to the general public .
Application
Through this tool I made a compilation of all the information I could get about the benefits of consuming coffee , especially if it is as natural as possible , then take note of the process that is carried out from sowing the seeds , planting the bush , cutting the coffee , drying it , grinding it , roasting it and passing it to dust , and the various steps that are followed to finally get it to your table . Once I had all this information , make a video about the process and explaining the benefits , in which I personally will narrate the entire course of the video .
Insight & Approach
Through the application of this tool I was able to obtain the information about the process that is followed for the elaboration of coffee , and the information that caused me inconveniences was the climate and the different production regions , since not all are the same soils and not all are produced in the same way , either in quantity or quality .
On another occasion I would select the visualization tool , since this gives us the ease of being able to visualize the production of coffee , the visualization of incorporating the product to the market , what quantity , in which market and we can calculate a visualization of sales , where we should invest , where we must improve , etc .
Undoubtedly the combinations of both tools would give us great advantages and differentiation against our competition .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11973 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge I work in a company whose main function is to act as a change agent , helping universities to develop joint projects and create new opportunities for the university community , based on the demand of the business and institutional environment and with criteria of economic efficiency and profitability . To be more specific , within this framework , my team and I are evaluating the addition of a mobile application available for use by all universities in a given country . The application must be geared to university students but also to the staff of universities , as professors and researchers . Selection As we know which is the ultimate goal , we want to create a story that models how the product will be finally . The best tool for this case is to use the Storytelling . With this tool we can locate each of the actors in the scene to try to predict their behavior and needs . Application On the one hand we have the key stakeholders : the universities so think of them as actors available to the rest of the people who are part of the university community . Users will be university students so we 'll create stories of how a person of that age uses smartphones and what colleges services will use more often . We would create the stories of relationships between teachers and students through the use of the app to provide ideas that involve developments in the app . Insight After generating multiple stories about the use of an app for college students and other staff , we get not only the functional or technical vision but the actual vision of the possible uses but mostly needs of each group . If only we thought to use technology or the administrative and academic functions we would be moving away from true that people make use of the tools . The display time providing Storytelling also provides a non - static view , it is evolutionary and chained events , so features that may seem tight at first , after seeing a story we could see that there was relationships with others . Finally , the app will be built focused on everyday needs and learned in the Storytelling and not the amount of functionality available . Aproach We divide the team to design stories of different profiles to create a complete story . Profiles assigned to each team member does not have to coincide with the nearest end user profile for the result from being conditioned . Each member shall conduct a study on the segment to which it is addressed the app to create the most lifelike possible history . Organization All the information generated by Storytelling becomes focused features to each of the stakeholders . From here they will come the tasks of implementing the project to develop the mobile application .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge I work in a company whose main function is to act as a change agent , helping universities to develop joint projects and create new opportunities for the university community , based on the demand of the business and institutional environment and with criteria of economic efficiency and profitability . To be more specific , within this framework , my team and I are evaluating the addition of a mobile application available for use by all universities in a given country . The application must be geared to university students but also to the staff of universities , as professors and researchers . Selection As we know which is the ultimate goal , we want to create a story that models how the product will be finally . The best tool for this case is to use the Storytelling . With this tool we can locate each of the actors in the scene to try to predict their behavior and needs . Application On the one hand we have the key stakeholders : the universities so think of them as actors available to the rest of the people who are part of the university community . Users will be university students so we 'll create stories of how a person of that age uses smartphones and what colleges services will use more often . We would create the stories of relationships between teachers and students through the use of the app to provide ideas that involve developments in the app . Insight After generating multiple stories about the use of an app for college students and other staff , we get not only the functional or technical vision but the actual vision of the possible uses but mostly needs of each group . If only we thought to use technology or the administrative and academic functions we would be moving away from true that people make use of the tools . The display time providing Storytelling also provides a non - static view , it is evolutionary and chained events , so features that may seem tight at first , after seeing a story we could see that there was relationships with others . Finally , the app will be built focused on everyday needs and learned in the Storytelling and not the amount of functionality available . Aproach We divide the team to design stories of different profiles to create a complete story . Profiles assigned to each team member does not have to coincide with the nearest end user profile for the result from being conditioned . Each member shall conduct a study on the segment to which it is addressed the app to create the most lifelike possible history . Organization All the information generated by Storytelling becomes focused features to each of the stakeholders . From here they will come the tasks of implementing the project to develop the mobile application .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17270 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge I have worked with some governing political parties in times of political transition and disrest in recent years . As someone not caught up in the political games , or taking sides , I can see more objectively without being reactionary . The challenge has been political campaigns where there was so much focus on the opponent . With an opponent being bigger , louder , with more money and resources , parties feeling outnumbered or outmatched . However , there was data supporting that the bigger political party was not seeing past the data to see the voter ’s stories and problems in their lives . The team was in the middle of a campaign , overworked and tired , reacting to every blip they saw in the polls or things the opponent said to get a reaction . In this way , they were not sticking to a strategy or have a central core vision for the branding they were communicating . However , the real problem is less what political parties and governments are doing and more about the problems they are creating or solving for the people they are governing . While political parties are a venue through which the solutions come , whether one political party is successful is not the required solution . The real solution is to get them to work more effectively so they provide solutions for people ’s lives . Selection Because I needed the team to focus on a common goal or vision , rather than being distracted by a loud opponent , and also needed their focus to be not on data but solutions for the problems in people ’s lives , storytelling became a good way to do this . Storytelling allows a focus on how to create a cause instead of just solve problems by making the main character being the problems , the reality that the current state is more dangerous than any other option by using language that relates directly to the audience . I also needed to change the problem/ solution focus to political party ideology and focus on the policies and problems in people ’s lives . Storytelling made it possible to make the strategy effective for all members of the political teams , to focus on a cause and build energy around that goal . Application One team leader with one group used to be a coxswain for rowing crews , so I was able to use this example as a base . That the team needed to bring a lot of different people pulling in different directions to the same place working in coordination toward a goal . That the opponents were like another boat in a race , and during a race it is a distraction from focusing on the work to reach the goal and working with your team to look at the other boat . One of my team leaders knew and had the specific experience to pull a team ’s focus together and how to motivate them and get them to apply pressure to surge ahead so he was able to use those skillsets already in place . One of my other teams I had a historian expert tell the longer narrative story about the history of the country . He observed trends and patterns in these interactions and engagements . That when my team tried to go up against a Goliath head on , the Goliath focused all of the energy on smashing them . However , the alternate narrative was that when they did not try to go head on , and let the opponent bicker among themselves , the opponent would crumble on their own , so
this became a core focus of our strategy , to let the opposing team ’s conflicting agendas work to our advantage . Starting with this basis for team strategy , then we focused on the story and vision they would create to provide solutions that directly answered problems in people ’s lives , beyond data points . We focused on creating the story that the current state was dangerous because the opponent was taking more from the people than giving , and building a vision that was more sustainable , that discussed the tensions this created in people ’s lives , and let the audience debate for themselves which narrative presented more value for the problems they faced . Insight The first time I used this approach , the response I saw from the team and the energy they created was a great . I saw them implementing these narrative points we discussed , and creating a more comprehensive brand that they owned . They stopped focusing on what the opponent was doing , and applying these strategies in their conversations with voters . In the resulting elections , one team was successful in a landslide , winning with support of 60 % , a huge increase over previous elections . Another team also had responses of 80 % approval from the narratives and solutions they were presenting . It was great to see concrete metrics in response to the new strategy I was taking to find more effective solutions . It was exciting to see the energy the team had in implementing the ideas , but sometimes it was trial and error to find the story elements to build trust and learn what works . Hopefully with more practice , there will be less lag time on the front end to get things moving in the right direction . Approach I think one piece that would help as a next step would be some Mind - Mapping exercises . Since there are different sectors of the community with different problems and different motivations , this could be an effective tool to define criteria for different ideas and approaches that can be field tested to see which are most effective . Now that the political campaigns are over , in government , there can be innovation applied in how the policies effectively continue to improve solutions for people ’s lives . Also , in upcoming performance measurements , using mind - mapping to define the criteria to design strategy to take the bigger vision and apply to different sections of the community might be a successful next step or approach to the problem .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge I have worked with some governing political parties in times of political transition and disrest in recent years . As someone not caught up in the political games , or taking sides , I can see more objectively without being reactionary . The challenge has been political campaigns where there was so much focus on the opponent . With an opponent being bigger , louder , with more money and resources , parties feeling outnumbered or outmatched . However , there was data supporting that the bigger political party was not seeing past the data to see the voter ’s stories and problems in their lives . The team was in the middle of a campaign , overworked and tired , reacting to every blip they saw in the polls or things the opponent said to get a reaction . In this way , they were not sticking to a strategy or have a central core vision for the branding they were communicating . However , the real problem is less what political parties and governments are doing and more about the problems they are creating or solving for the people they are governing . While political parties are a venue through which the solutions come , whether one political party is successful is not the required solution . The real solution is to get them to work more effectively so they provide solutions for people ’s lives . Selection Because I needed the team to focus on a common goal or vision , rather than being distracted by a loud opponent , and also needed their focus to be not on data but solutions for the problems in people ’s lives , storytelling became a good way to do this . Storytelling allows a focus on how to create a cause instead of just solve problems by making the main character being the problems , the reality that the current state is more dangerous than any other option by using language that relates directly to the audience . I also needed to change the problem/ solution focus to political party ideology and focus on the policies and problems in people ’s lives . Storytelling made it possible to make the strategy effective for all members of the political teams , to focus on a cause and build energy around that goal . Application One team leader with one group used to be a coxswain for rowing crews , so I was able to use this example as a base . That the team needed to bring a lot of different people pulling in different directions to the same place working in coordination toward a goal . That the opponents were like another boat in a race , and during a race it is a distraction from focusing on the work to reach the goal and working with your team to look at the other boat . One of my team leaders knew and had the specific experience to pull a team ’s focus together and how to motivate them and get them to apply pressure to surge ahead so he was able to use those skillsets already in place . One of my other teams I had a historian expert tell the longer narrative story about the history of the country . He observed trends and patterns in these interactions and engagements . That when my team tried to go up against a Goliath head on , the Goliath focused all of the energy on smashing them . However , the alternate narrative was that when they did not try to go head on , and let the opponent bicker among themselves , the opponent would crumble on their own , so
this became a core focus of our strategy , to let the opposing team ’s conflicting agendas work to our advantage . Starting with this basis for team strategy , then we focused on the story and vision they would create to provide solutions that directly answered problems in people ’s lives , beyond data points . We focused on creating the story that the current state was dangerous because the opponent was taking more from the people than giving , and building a vision that was more sustainable , that discussed the tensions this created in people ’s lives , and let the audience debate for themselves which narrative presented more value for the problems they faced . Insight The first time I used this approach , the response I saw from the team and the energy they created was a great . I saw them implementing these narrative points we discussed , and creating a more comprehensive brand that they owned . They stopped focusing on what the opponent was doing , and applying these strategies in their conversations with voters . In the resulting elections , one team was successful in a landslide , winning with support of 60 % , a huge increase over previous elections . Another team also had responses of 80 % approval from the narratives and solutions they were presenting . It was great to see concrete metrics in response to the new strategy I was taking to find more effective solutions . It was exciting to see the energy the team had in implementing the ideas , but sometimes it was trial and error to find the story elements to build trust and learn what works . Hopefully with more practice , there will be less lag time on the front end to get things moving in the right direction . Approach I think one piece that would help as a next step would be some Mind - Mapping exercises . Since there are different sectors of the community with different problems and different motivations , this could be an effective tool to define criteria for different ideas and approaches that can be field tested to see which are most effective . Now that the political campaigns are over , in government , there can be innovation applied in how the policies effectively continue to improve solutions for people ’s lives . Also , in upcoming performance measurements , using mind - mapping to define the criteria to design strategy to take the bigger vision and apply to different sections of the community might be a successful next step or approach to the problem .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19168 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection : Visualization Tool
Food Security Challenge By : Yessica Lopes ( PR )
CHALLENGE AND SELECTION With the commitment to improve educational knowledge , practices and attitudes regarding
education in nutrition and food security , our Symantec in Design
Thinking , Puerto Rico , we have developed various actions to strengthen the work of the educational
community in favor of integral education of all our students .
Within our school and family context there is a diversification of food and a change in the style
of non - nutritious food , so with the School Garden project we seek to ensure that our intermediate and
higher level students , together with their families , can acquire a capacity to choose and produce healthy
and nutritious food through the implementation and management of home and school gardens . As
educators we are in a privileged position to encourage students to adopt practice and healthy habits
regardless of the ethnic group to which they belong to become participants and subjects committed to
their own health and examples of food production in their homes .
How could we motivate students to learn more about home gardens ? For this we must consider
the Visualization tool can be use in each step of Design Thinking . It ’s a visual thinking . Students can
visualize the importance of the creation of a home garden . Students must bring the idea to life . This
tool maintains a holistic leadership approach . They will identify why they will need a home garden and
the importance for their family .
APPLICATION
Through research they will analyze and identify possible causes why not everyone can get the
food they need . A social project plan will be developed where we can integrate the community , parents ,
relatives , neighbors and businessmen adjacent to the school . With the aim of doing a social
entrepreneurship project . Where we harvest and offer our crops to the community , in addition to
integrating students outside of school hours with educational talks on how to make gardens in their
homes , among others , promoting good moments of leisure . We will promote curricular integration with
elementary level students where it is the students of intermediate and higher levels who present their
food security projects and the benefits of learning to cultivate . This will promote a holistic vision in our
students where they can understand that they can own their projects and crops , thus generating food
and a future income . By doing challenges like this , the students will be able to position their school
promoting that it be an innovative school where we highlight the conservation of the environment and
the Design Thinking methodology is used . It will be the students themselves who develop their
challenges and motivated to make their own hypotheses of how to obtain the desired product .
INSIGHT AND APPROACH
Upon completing the challenge , the students showed great appreciation for food sovereignty
and presented leaders on the subject , always guided by the methodology of design thinking . They held
talks and activities where they presented the importance of cultivating to maintain food to face any food
crisis . They presented high levels of empathy to know how different ethnic groups live and how difficult
it is for many to obtain food grown by themselves . It is proposed to use different tools to develop a work
committee where they can continue to carry the message of the importance of maintaining food security
including other schools . Organized plans for work and maintenance during non - school periods
( holidays ) , work plans for crop harvests in a staggered manner and agree on practices with experts to
continue improving their crops . Identify products that are easy to grow , guaranteeing fast and
motivational crops for younger students . Lastly , identify organizations that will provide budget support
to buy tools and materials necessary for planting and controlling weeds . It is intended to continue
innovating to seek to develop tools such as learning launch with the purpose of impacting at least three
schools per year in order to create environmental awareness and encourage more people with the
commitment of our challenge .
| EMAIL:
ID_NUM:
NAME_STUDENT: Yessica Lopes
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : Visualization Tool
Food Security Challenge By : Yessica Lopes ( PR )
CHALLENGE AND SELECTION With the commitment to improve educational knowledge , practices and attitudes regarding
education in nutrition and food security , our Symantec in Design
Thinking , Puerto Rico , we have developed various actions to strengthen the work of the educational
community in favor of integral education of all our students .
Within our school and family context there is a diversification of food and a change in the style
of non - nutritious food , so with the School Garden project we seek to ensure that our intermediate and
higher level students , together with their families , can acquire a capacity to choose and produce healthy
and nutritious food through the implementation and management of home and school gardens . As
educators we are in a privileged position to encourage students to adopt practice and healthy habits
regardless of the ethnic group to which they belong to become participants and subjects committed to
their own health and examples of food production in their homes .
How could we motivate students to learn more about home gardens ? For this we must consider
the Visualization tool can be use in each step of Design Thinking . It ’s a visual thinking . Students can
visualize the importance of the creation of a home garden . Students must bring the idea to life . This
tool maintains a holistic leadership approach . They will identify why they will need a home garden and
the importance for their family .
APPLICATION
Through research they will analyze and identify possible causes why not everyone can get the
food they need . A social project plan will be developed where we can integrate the community , parents ,
relatives , neighbors and businessmen adjacent to the school . With the aim of doing a social
entrepreneurship project . Where we harvest and offer our crops to the community , in addition to
integrating students outside of school hours with educational talks on how to make gardens in their
homes , among others , promoting good moments of leisure . We will promote curricular integration with
elementary level students where it is the students of intermediate and higher levels who present their
food security projects and the benefits of learning to cultivate . This will promote a holistic vision in our
students where they can understand that they can own their projects and crops , thus generating food
and a future income . By doing challenges like this , the students will be able to position their school
promoting that it be an innovative school where we highlight the conservation of the environment and
the Design Thinking methodology is used . It will be the students themselves who develop their
challenges and motivated to make their own hypotheses of how to obtain the desired product .
INSIGHT AND APPROACH
Upon completing the challenge , the students showed great appreciation for food sovereignty
and presented leaders on the subject , always guided by the methodology of design thinking . They held
talks and activities where they presented the importance of cultivating to maintain food to face any food
crisis . They presented high levels of empathy to know how different ethnic groups live and how difficult
it is for many to obtain food grown by themselves . It is proposed to use different tools to develop a work
committee where they can continue to carry the message of the importance of maintaining food security
including other schools . Organized plans for work and maintenance during non - school periods
( holidays ) , work plans for crop harvests in a staggered manner and agree on practices with experts to
continue improving their crops . Identify products that are easy to grow , guaranteeing fast and
motivational crops for younger students . Lastly , identify organizations that will provide budget support
to buy tools and materials necessary for planting and controlling weeds . It is intended to continue
innovating to seek to develop tools such as learning launch with the purpose of impacting at least three
schools per year in order to create environmental awareness and encourage more people with the
commitment of our challenge .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Yessica Lopes"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 6049 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Challenge As an IT Leader , I ’m working a lot on all digital transformation topics and I need to constantly bring new innovative digital products to the organisation . I also need to review existing way of working and processes . On one of the project I ’ve recently worked on , I was working with different business departments and we wanted to revamp entirely an internal solution supporting a large operational activity . The current application was outdated and developing a new one was the opportunity to rethink how we should perform the tasks . We was limited in time and wanted to launch this new product quickly . But it was very important to associate many business users to this revamp and to have everyone thinking out of the box , not just implementing incremental innovation . Selection I created a group of users and IT professionals . All together , we ’ve conducted some design thinking workshop to brainstorm about how we could perform this operational activity on a better way . I ’ve decided to dedicate the first session to explain what is design thinking and how we ’ll proceed . then I ’ve conduction then other workshops to map the existing processes , user journey within this process , and identification of all the pain points . I use What Is / What if / What Wows / What works questions and framework as explained on week 1 . I ’ve explained this framework and we went through all the questions . Application On the first session , I ’ve presented the What is / What if / What wows / What works framework . We ’ve shared about this approach and had open discussions about the uncertainty and what will come next this “ discovery phase ” . We took the time of this first session and few days between this first and the second workshop to let people think about all this and understand well all ideas and be in the “ right mindset ” for the upcoming work . On the second session , we ’ve conducted visual mapping with sticky notes of all pain points the users are experiencing today , as well as all features they think they could be a game changer . Then we grouped all these sticky notes by type of issues and we draw the end - to - end process from these sticky notes . We had then a visual representation of the end - to - end process from a user perspective , with all the pain points and opportunities identified along this process . We did that on large paper boards on all walls of the meeting room . We then started to answer the What If question and we proceed on the same way , with sticky notes . Everyone participate and we came out with great ideas . We took all these ideas and we use all of its to map the needed transformation from where we are to where we want to go .
The following workshops have been more dedicated to some sub - processes and to answer the “ what works ” question . We came out with great solutions we would not have been able to identify on a more traditional approach and have moved on into some rapid prototypes . Insight By applying some visualisation tools and making all actions into the general design thinking framework , it helps all participant to be active participant . We saved lot of time as we mapped all processes , pain points , and new solutions into very graphic way , like a mind map . By doing these both interactives sessions and visual representation , we avoided miss understanding between participants , have been able to quickly focus on the questions that matter , and not be distracted by not so important topics . Also , about the new solution we designed , it helps everyone to have a general understanding very easily , which helps to communicate outside of the group about this solution and our decisions . We saved a lot of time about getting th buy - in from other senior leaders . Approach I ’m happy to have explained the big picture and full framework at first . I ’m also happy to use brainstorming techniques but within clear questions . It helps to drive participation and to have everyone to think out of the box without creating bias . However , what I may do differently is to combine this visualisation processes with the rapid launch and prototyping at the same time , all together . I believe we could move even faster and reinforce the participation of all staff .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Challenge As an IT Leader , I ’m working a lot on all digital transformation topics and I need to constantly bring new innovative digital products to the organisation . I also need to review existing way of working and processes . On one of the project I ’ve recently worked on , I was working with different business departments and we wanted to revamp entirely an internal solution supporting a large operational activity . The current application was outdated and developing a new one was the opportunity to rethink how we should perform the tasks . We was limited in time and wanted to launch this new product quickly . But it was very important to associate many business users to this revamp and to have everyone thinking out of the box , not just implementing incremental innovation . Selection I created a group of users and IT professionals . All together , we ’ve conducted some design thinking workshop to brainstorm about how we could perform this operational activity on a better way . I ’ve decided to dedicate the first session to explain what is design thinking and how we ’ll proceed . then I ’ve conduction then other workshops to map the existing processes , user journey within this process , and identification of all the pain points . I use What Is / What if / What Wows / What works questions and framework as explained on week 1 . I ’ve explained this framework and we went through all the questions . Application On the first session , I ’ve presented the What is / What if / What wows / What works framework . We ’ve shared about this approach and had open discussions about the uncertainty and what will come next this “ discovery phase ” . We took the time of this first session and few days between this first and the second workshop to let people think about all this and understand well all ideas and be in the “ right mindset ” for the upcoming work . On the second session , we ’ve conducted visual mapping with sticky notes of all pain points the users are experiencing today , as well as all features they think they could be a game changer . Then we grouped all these sticky notes by type of issues and we draw the end - to - end process from these sticky notes . We had then a visual representation of the end - to - end process from a user perspective , with all the pain points and opportunities identified along this process . We did that on large paper boards on all walls of the meeting room . We then started to answer the What If question and we proceed on the same way , with sticky notes . Everyone participate and we came out with great ideas . We took all these ideas and we use all of its to map the needed transformation from where we are to where we want to go .
The following workshops have been more dedicated to some sub - processes and to answer the “ what works ” question . We came out with great solutions we would not have been able to identify on a more traditional approach and have moved on into some rapid prototypes . Insight By applying some visualisation tools and making all actions into the general design thinking framework , it helps all participant to be active participant . We saved lot of time as we mapped all processes , pain points , and new solutions into very graphic way , like a mind map . By doing these both interactives sessions and visual representation , we avoided miss understanding between participants , have been able to quickly focus on the questions that matter , and not be distracted by not so important topics . Also , about the new solution we designed , it helps everyone to have a general understanding very easily , which helps to communicate outside of the group about this solution and our decisions . We saved a lot of time about getting th buy - in from other senior leaders . Approach I ’m happy to have explained the big picture and full framework at first . I ’m also happy to use brainstorming techniques but within clear questions . It helps to drive participation and to have everyone to think out of the box without creating bias . However , what I may do differently is to combine this visualisation processes with the rapid launch and prototyping at the same time , all together . I believe we could move even faster and reinforce the participation of all staff .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12250 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | DESIGN OF A SOCIAL ENTREPRENEURSHIP
Judith Van Den Heuvel
CHALLENGE : The challenge is to implement a social entrepreneurship that offers better job opportunities to everyone . By this activities people 's interest increase in contributing more to an undertaking of this kind . Spending on unsustainable products and inadequate campaign marketing budgets are a problem . The project is limited in resources , that is , budget and employee time . Social entrepreneurship is basically a non - profit business that seeks to provide a solution to a community problem . We will focus on trying to discover what the members of a social enterprise have as their objective . SELECTION : We have gone through various activities such as the search for social value and its sustainable development goals . Design thinking tools , so we 're ready to try the learning launch the tool . Generally speaking , the learning launch is an experiment intended to quickly test an idea and a prototype . A prototype in a social enterprise is to find 1st Mission , 2nd Vision , 3rd Impact . APPLICATION : For our first learning launch , we focused on the structure of company B. In particular , we wanted to see if we could implement more than three sustainable development goals , projects , and processes to adapt project management methods . We have as an example the Ballon company that uses 5 sustainable development objectives : 1 . End of poverty 2 . Quality education 3 . Gender equality 4 . Reduction of inequalities 5 . Sustainable cities and communities This is why for the design of a sustainable business model in a " company b " our work challenge is reflected in the implementation of these objectives . We carry out research and training to better understand the subject . Then , courses about what a social entrepreneurship is , to structure our tasks and processes in a more agile way . These two sessions occurred within 4 weeks . We hoped to produce a document with a clear description of our new developments .
For our second learning release , we focused on gaining clarity about our exploration techniques . This tested our assumption that our prioritization of techniques is in observation , but we realized that it was the root cause of our challenge of creating a social enterprise . Our team completed an anonymous survey . In addition , to help us with the Guided Visit technique , a tool learned in the entrepreneurship course ; The surveys included questions about the problem definition , potential beneficiaries , and feelings about the change , and were conducted within 6 days .
INSIGHT & APPROACH : By applying the learning release tool , we identified our assumptions and designed releases to test these assumptions about how to suggest being a non - profit . In addition , we think about the anticipated results , hoping to find that a more streamlined approach would improve the way we view specialized consumer companies , and that both our team and key stakeholders would be quite open to the new way of investing in a good . Social . Our actual results were slightly different from what we anticipated : While we were open to prioritizing business modeling in a social enterprise , key sustainability stakeholders had questions about capital for company design , among others . In the future , we hope to improve and design a prototype with all the key parts . Since we 've been through various design thinking tools and activities already and are at this stage in the timeline , the learning launch is the right tool . As we already said , our team needs to review the information gained from our first two releases and incorporate this information into future launch designs . Future launch designs should reflect the information gained , the progress made , and approach a compelling solution ready for full deployment .
| EMAIL:
ID_NUM:
NAME_STUDENT: Judith Van Den Heuvel
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: DESIGN OF A SOCIAL ENTREPRENEURSHIP
Judith Van Den Heuvel
CHALLENGE : The challenge is to implement a social entrepreneurship that offers better job opportunities to everyone . By this activities people 's interest increase in contributing more to an undertaking of this kind . Spending on unsustainable products and inadequate campaign marketing budgets are a problem . The project is limited in resources , that is , budget and employee time . Social entrepreneurship is basically a non - profit business that seeks to provide a solution to a community problem . We will focus on trying to discover what the members of a social enterprise have as their objective . SELECTION : We have gone through various activities such as the search for social value and its sustainable development goals . Design thinking tools , so we 're ready to try the learning launch the tool . Generally speaking , the learning launch is an experiment intended to quickly test an idea and a prototype . A prototype in a social enterprise is to find 1st Mission , 2nd Vision , 3rd Impact . APPLICATION : For our first learning launch , we focused on the structure of company B. In particular , we wanted to see if we could implement more than three sustainable development goals , projects , and processes to adapt project management methods . We have as an example the Ballon company that uses 5 sustainable development objectives : 1 . End of poverty 2 . Quality education 3 . Gender equality 4 . Reduction of inequalities 5 . Sustainable cities and communities This is why for the design of a sustainable business model in a " company b " our work challenge is reflected in the implementation of these objectives . We carry out research and training to better understand the subject . Then , courses about what a social entrepreneurship is , to structure our tasks and processes in a more agile way . These two sessions occurred within 4 weeks . We hoped to produce a document with a clear description of our new developments .
For our second learning release , we focused on gaining clarity about our exploration techniques . This tested our assumption that our prioritization of techniques is in observation , but we realized that it was the root cause of our challenge of creating a social enterprise . Our team completed an anonymous survey . In addition , to help us with the Guided Visit technique , a tool learned in the entrepreneurship course ; The surveys included questions about the problem definition , potential beneficiaries , and feelings about the change , and were conducted within 6 days .
INSIGHT & APPROACH : By applying the learning release tool , we identified our assumptions and designed releases to test these assumptions about how to suggest being a non - profit . In addition , we think about the anticipated results , hoping to find that a more streamlined approach would improve the way we view specialized consumer companies , and that both our team and key stakeholders would be quite open to the new way of investing in a good . Social . Our actual results were slightly different from what we anticipated : While we were open to prioritizing business modeling in a social enterprise , key sustainability stakeholders had questions about capital for company design , among others . In the future , we hope to improve and design a prototype with all the key parts . Since we 've been through various design thinking tools and activities already and are at this stage in the timeline , the learning launch is the right tool . As we already said , our team needs to review the information gained from our first two releases and incorporate this information into future launch designs . Future launch designs should reflect the information gained , the progress made , and approach a compelling solution ready for full deployment .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Judith Van Den Heuvel"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 7293 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Mind Mapping
Challenge
I am part of a team that has been tasked with helping to
determine whether to buy a career development tool from a vendor or have one of the organization ’s technology teams build our very own technology tool for this . There are several thousand people in this organization with many leaders , all of which have different opinions on what a career development tool should be . That being said , it would really help if we truly understood “ what is ” or what team members / employees really want out of a career development tool . Currently , for the career development process ( performance management , feedback , rewards , training , etc . ) we have several technology tools , one for each part of the career development process . We are trying to streamline the process and house everything in one tool for a more unified and consistent career experience .
Selection
Mind mapping is a design thinking tool that provides patterns
and insights that may or may not have been uncovered from other typical sources of data or research , as presented in Pat Lopez ’s Mind Mapping presentation . Mind mapping brings customers together to review existing data and research on a topic so they can review and provide their own insights on “ what is . ” I selected mind mapping because I need to truly understand what it is that my clients ( or team members / employees ) want and need from a career development tool , to determine whether a third party ’s vendor tool would meet the needs of our team members / employees or if creating our own technology tool would be best . Mind mapping also helps other participants understand what the current reality is which will help them understand and appreciate the challenges we face , as we also learned from Pat Lopez 's presentation .
Application
I brought together existing data that my project team gathered
thus far for the “ what is ” phase . This included focus group qualitative data , metrics around current usage of internal career development tools , and reviews from external people on the third party vendor technology tools . I hung all of the data in a large conference room and asked my participants , which included clients from multiple different business areas , including leaders of teams within those business areas , to review the posted data and research . I provided sticky notes , a marker , and a clipboard , per Pat Lopez ’s recommendation , and asked everyone to write down any thoughts that might inform new ideas or what fits / doesn’t fit as they were going through the posted research and data . After allowing about 40 minutes for this process , I asked everyone to return to an assigned seat ( I planned to have a mixed representation of business areas at each of the 3 tables ) . Following the steps in the presentation , I then gave everyone roughly 10 minutes to review their own sticky notes and then organize them into themes and clusters . Next , I asked one person to start presenting their sticky notes and posting their themes/ clusters on the blank wall nearby their table . After that , each participant at that table presented their sticky notes and added to the existing sticky notes on the wall nearby their table . Once all members of each group were finished posting all of their sticky notes on the walls , I had everyone review the themes and clusters and identify the root of what each cluster was getting at , or the insights . Everyone was given larger notes and a half hour for this step .
Performing the Mind Mapping process effectively enabled me to
understand what team members / employees want and need from a career development tool . Using these insights , I started the “ what if ” process , as well , as recommended by Pat Lopez . I looked at all of the insights uncovered during the Mind Mapping process and started to think about what would meet our new design criteria .
Insight
From this mind mapping process , it was identified that team
members wanted a tool that was user friendly / easy to use , personalized , and provided a seamless experience . Team members/
employees wanted simple processes when it comes to training , performance management , and other aspects of career development . Regarding the team members / employees wanting a personalized experience , it was identified that team members / employees want their previous trainings and performance conversations to pull into one spot as it relates to them personally . They also wanted the tool to use their historical information and provide recommendations on skills they need to work on , trainings they should complete , or articles to read . Additionally , housing everything in one tool would also create a seamless experience , so team members / employees were n’t being routed to several different sites for various aspects of the career development process . That being said , we now know what to look for in a third party vendor ’s tool or what we need to create if a vendor is unable to meet those needs .
It was very interesting to watch the process of uncovering
themes and clusters and then using those to identify the insights . The uncovered insight of having a personalized experience that came from a theme / cluster was fascinating to me . I do n’t think the project team was thinking that deep or far into the process so finding that insight from team members / employees was very beneficial . It really opened my eyes to the different types of insights you can uncover from mind mapping .
Approach
I followed the process as described in Pat Lopez ’s
presentation on Mind Mapping pretty closely and it worked very well . That being said , I would use the same approach for any challenge where I need to gain insight on what actually is regarding tools or processes that team members / employees use or will use in the future . If I had additional time for a project in the future , I suppose the only thing I would do differently is add more groups to perform the mind mapping process with to see what additional insights I could gain . Bringing in team members / employees that may actually use the tool to gain insights on what is or what they really want and need will help ensure that the tool is used and well - liked for long - term adoption and tool success .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Mind Mapping
Challenge
I am part of a team that has been tasked with helping to
determine whether to buy a career development tool from a vendor or have one of the organization ’s technology teams build our very own technology tool for this . There are several thousand people in this organization with many leaders , all of which have different opinions on what a career development tool should be . That being said , it would really help if we truly understood “ what is ” or what team members / employees really want out of a career development tool . Currently , for the career development process ( performance management , feedback , rewards , training , etc . ) we have several technology tools , one for each part of the career development process . We are trying to streamline the process and house everything in one tool for a more unified and consistent career experience .
Selection
Mind mapping is a design thinking tool that provides patterns
and insights that may or may not have been uncovered from other typical sources of data or research , as presented in Pat Lopez ’s Mind Mapping presentation . Mind mapping brings customers together to review existing data and research on a topic so they can review and provide their own insights on “ what is . ” I selected mind mapping because I need to truly understand what it is that my clients ( or team members / employees ) want and need from a career development tool , to determine whether a third party ’s vendor tool would meet the needs of our team members / employees or if creating our own technology tool would be best . Mind mapping also helps other participants understand what the current reality is which will help them understand and appreciate the challenges we face , as we also learned from Pat Lopez 's presentation .
Application
I brought together existing data that my project team gathered
thus far for the “ what is ” phase . This included focus group qualitative data , metrics around current usage of internal career development tools , and reviews from external people on the third party vendor technology tools . I hung all of the data in a large conference room and asked my participants , which included clients from multiple different business areas , including leaders of teams within those business areas , to review the posted data and research . I provided sticky notes , a marker , and a clipboard , per Pat Lopez ’s recommendation , and asked everyone to write down any thoughts that might inform new ideas or what fits / doesn’t fit as they were going through the posted research and data . After allowing about 40 minutes for this process , I asked everyone to return to an assigned seat ( I planned to have a mixed representation of business areas at each of the 3 tables ) . Following the steps in the presentation , I then gave everyone roughly 10 minutes to review their own sticky notes and then organize them into themes and clusters . Next , I asked one person to start presenting their sticky notes and posting their themes/ clusters on the blank wall nearby their table . After that , each participant at that table presented their sticky notes and added to the existing sticky notes on the wall nearby their table . Once all members of each group were finished posting all of their sticky notes on the walls , I had everyone review the themes and clusters and identify the root of what each cluster was getting at , or the insights . Everyone was given larger notes and a half hour for this step .
Performing the Mind Mapping process effectively enabled me to
understand what team members / employees want and need from a career development tool . Using these insights , I started the “ what if ” process , as well , as recommended by Pat Lopez . I looked at all of the insights uncovered during the Mind Mapping process and started to think about what would meet our new design criteria .
Insight
From this mind mapping process , it was identified that team
members wanted a tool that was user friendly / easy to use , personalized , and provided a seamless experience . Team members/
employees wanted simple processes when it comes to training , performance management , and other aspects of career development . Regarding the team members / employees wanting a personalized experience , it was identified that team members / employees want their previous trainings and performance conversations to pull into one spot as it relates to them personally . They also wanted the tool to use their historical information and provide recommendations on skills they need to work on , trainings they should complete , or articles to read . Additionally , housing everything in one tool would also create a seamless experience , so team members / employees were n’t being routed to several different sites for various aspects of the career development process . That being said , we now know what to look for in a third party vendor ’s tool or what we need to create if a vendor is unable to meet those needs .
It was very interesting to watch the process of uncovering
themes and clusters and then using those to identify the insights . The uncovered insight of having a personalized experience that came from a theme / cluster was fascinating to me . I do n’t think the project team was thinking that deep or far into the process so finding that insight from team members / employees was very beneficial . It really opened my eyes to the different types of insights you can uncover from mind mapping .
Approach
I followed the process as described in Pat Lopez ’s
presentation on Mind Mapping pretty closely and it worked very well . That being said , I would use the same approach for any challenge where I need to gain insight on what actually is regarding tools or processes that team members / employees use or will use in the future . If I had additional time for a project in the future , I suppose the only thing I would do differently is add more groups to perform the mind mapping process with to see what additional insights I could gain . Bringing in team members / employees that may actually use the tool to gain insights on what is or what they really want and need will help ensure that the tool is used and well - liked for long - term adoption and tool success .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22450 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge
My name is Annie and surname is Annie . . I am very interested in programming and web design . I have been doing graphic design since the 1st year of university and I was taught at the university what programs to work with , but when the quarantine began in 2020 due to the coronavirus , I was forced to study all other programs myself and I did it well , especially when I have a desire to strive for more
Selection
I have selected this because it is something more creative and using your brain and knowledge in different situations which helped me in different scenarios to come up with a better solution
Application
It can be used in different field like in our education when we are preparing for a particular topic and it can be applied in real time too . Using this mind mapping we can come up with a new way of thinking . It helped me a lot by using this method
Insight
Using this method I could think in many different ways to solve a particular problem and come with a best solution as much as possible .
Approach
Using this method I could think in many different ways to solve a particular problem and come with a best solution as much as possible . I would even try approaching this in different way too in other situations when I come up with a scenario in my life . I happy to apply it by myself and solve the problem my own .
| EMAIL:
ID_NUM:
NAME_STUDENT: Annie, Annie
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge
My name is Annie and surname is Annie . . I am very interested in programming and web design . I have been doing graphic design since the 1st year of university and I was taught at the university what programs to work with , but when the quarantine began in 2020 due to the coronavirus , I was forced to study all other programs myself and I did it well , especially when I have a desire to strive for more
Selection
I have selected this because it is something more creative and using your brain and knowledge in different situations which helped me in different scenarios to come up with a better solution
Application
It can be used in different field like in our education when we are preparing for a particular topic and it can be applied in real time too . Using this mind mapping we can come up with a new way of thinking . It helped me a lot by using this method
Insight
Using this method I could think in many different ways to solve a particular problem and come with a best solution as much as possible .
Approach
Using this method I could think in many different ways to solve a particular problem and come with a best solution as much as possible . I would even try approaching this in different way too in other situations when I come up with a scenario in my life . I happy to apply it by myself and solve the problem my own .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Annie",
"Annie"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 4574 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge :
My task is to write my thesis at the university . I already have 3 topics on which I can conduct econometric research and write a description for it . To write a thesis , you must provide the structure of the entire work . Break up chapters and select subtopics .
Selection :
I choose the mind mapping section . For me , this is the most structured tool that can fully reflect all the necessary data . A clear structure will help you choose the best option by assessing the possible risks . Only a consistently built map will allow me to write a competent thesis .
Application :
Mind maps ( originally Mind maps ) are a visual display tool that allows you to effectively structure and process information . A mind map is a tree diagram that depicts words , ideas , tasks , or other concepts that are linked by branches from a central concept or idea . Branches in the form of smooth lines are indicated and explained by keywords or images .
Insights :
The process of creating mind maps itself is called mindmapping and today is recognized as a convenient and effective technique for visualizing thinking and alternative notation - in contrast to the traditional linear form using text , lists , tables and diagrams . In contrast to the linear form of expressing thoughts , which is produced by only one , the left hemisphere of the brain , both right and left are involved in mind mapping . Thanks to this , the technique of mind maps helps not only to organize and order information , but also to better perceive , understand , remember and associate it .
Approach :
I would also apply the visualization method to this task , but on smaller tasks . For a more complete clarification of all the goals .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge :
My task is to write my thesis at the university . I already have 3 topics on which I can conduct econometric research and write a description for it . To write a thesis , you must provide the structure of the entire work . Break up chapters and select subtopics .
Selection :
I choose the mind mapping section . For me , this is the most structured tool that can fully reflect all the necessary data . A clear structure will help you choose the best option by assessing the possible risks . Only a consistently built map will allow me to write a competent thesis .
Application :
Mind maps ( originally Mind maps ) are a visual display tool that allows you to effectively structure and process information . A mind map is a tree diagram that depicts words , ideas , tasks , or other concepts that are linked by branches from a central concept or idea . Branches in the form of smooth lines are indicated and explained by keywords or images .
Insights :
The process of creating mind maps itself is called mindmapping and today is recognized as a convenient and effective technique for visualizing thinking and alternative notation - in contrast to the traditional linear form using text , lists , tables and diagrams . In contrast to the linear form of expressing thoughts , which is produced by only one , the left hemisphere of the brain , both right and left are involved in mind mapping . Thanks to this , the technique of mind maps helps not only to organize and order information , but also to better perceive , understand , remember and associate it .
Approach :
I would also apply the visualization method to this task , but on smaller tasks . For a more complete clarification of all the goals .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17945 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Mike Montenegro – INDIAN INSTITUTE OF ENGINEERING SCIENCE AND TECHNOLOGY – U.C.I.
San Jose , Costa Rica . Sep. 2019
Challenge After 35 years working as a director of different companies in the touristic sector , just over 10 years ago I established my own consulting firm specialized in tourism planning and development . Regularly most of my clients are governmental organizations , international cooperation agencies , and sometimes banks and financial institutions looking for assistance for their creditors to transform their business ventures into formally structured companies . One of the most outstanding characteristics of entrepreneurs , is their intuition and determination to develop a business based on a great idea . Therefore , often in the process of improving and structuring the businesses they have developed , is influenced not by a desire to validate a business plan that assures sustainability , but by the impulse to prove that they are right in the way they manage their company , as Professor Ed Hesse quoted . Selection Analyzing the “ Learning Launch ” process , I have found it an interesting tool to be used as the methodology to work with these entrepreneur , giving them a tool that tests their intuition and guiding them into a systemic process of innovation . Reducing the risks associated in making a business plan based on intuition , or trial and error . Application To implement the process of " Learning Launch " into my work , I have developed a methodological scheme or procedure for the entrepreneurs to achieve the systematization and transformation of their businesses and productive processes . This process is a requisite established by banks or investors to finance the entrepreneur ’s expansion plans . Therefore , the procedure includes aspects as fundamental as the creation of a brand for the business and marketing image , up to the adoption of new operation and production methods that assures efficiency and sustainability . All this resulting in significant innovations in the way things have usually been done , and where precisely intuition and assumptions confront the truth . The use of the “ Learning Launch ” process allows to support assumptions with real data by testing the intended changes to the operational , productive and marketing models , on businesses that are underway , by finding the disconfirming facts that could jeopardize the proposed transformation . Insight & Approach Getting to know in detail the " Learning Launch " process and its methodology has allowed me to adopt a very valuable tool to improve the way we work with entrepreneurs helping them to transform their business ventures based on good idea into prosperous and sustainable companies , that can be able to obtain financing . The implementation of this methodology is particularly useful , as Kurt Coskun stated , it is not a smart move jumping directly from an idea to a business plan . The financial projections can be based on assumptions that do not necessarily relate to the needs of the target clientele . Particularly , when it comes to turning a venture into a company and where the actual clients are satisfied with what they are receiving .
The process improvements can produce changes that may affect current customers , putting at risk the change fundamental aspects of the success that the entrepreneur has had so far . Therefore “ innovation must come from tests … and we should do test and learn ” .
| EMAIL:
ID_NUM:
NAME_STUDENT: Mike Montenegro
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Mike Montenegro – INDIAN INSTITUTE OF ENGINEERING SCIENCE AND TECHNOLOGY – U.C.I.
San Jose , Costa Rica . Sep. 2019
Challenge After 35 years working as a director of different companies in the touristic sector , just over 10 years ago I established my own consulting firm specialized in tourism planning and development . Regularly most of my clients are governmental organizations , international cooperation agencies , and sometimes banks and financial institutions looking for assistance for their creditors to transform their business ventures into formally structured companies . One of the most outstanding characteristics of entrepreneurs , is their intuition and determination to develop a business based on a great idea . Therefore , often in the process of improving and structuring the businesses they have developed , is influenced not by a desire to validate a business plan that assures sustainability , but by the impulse to prove that they are right in the way they manage their company , as Professor Ed Hesse quoted . Selection Analyzing the “ Learning Launch ” process , I have found it an interesting tool to be used as the methodology to work with these entrepreneur , giving them a tool that tests their intuition and guiding them into a systemic process of innovation . Reducing the risks associated in making a business plan based on intuition , or trial and error . Application To implement the process of " Learning Launch " into my work , I have developed a methodological scheme or procedure for the entrepreneurs to achieve the systematization and transformation of their businesses and productive processes . This process is a requisite established by banks or investors to finance the entrepreneur ’s expansion plans . Therefore , the procedure includes aspects as fundamental as the creation of a brand for the business and marketing image , up to the adoption of new operation and production methods that assures efficiency and sustainability . All this resulting in significant innovations in the way things have usually been done , and where precisely intuition and assumptions confront the truth . The use of the “ Learning Launch ” process allows to support assumptions with real data by testing the intended changes to the operational , productive and marketing models , on businesses that are underway , by finding the disconfirming facts that could jeopardize the proposed transformation . Insight & Approach Getting to know in detail the " Learning Launch " process and its methodology has allowed me to adopt a very valuable tool to improve the way we work with entrepreneurs helping them to transform their business ventures based on good idea into prosperous and sustainable companies , that can be able to obtain financing . The implementation of this methodology is particularly useful , as Kurt Coskun stated , it is not a smart move jumping directly from an idea to a business plan . The financial projections can be based on assumptions that do not necessarily relate to the needs of the target clientele . Particularly , when it comes to turning a venture into a company and where the actual clients are satisfied with what they are receiving .
The process improvements can produce changes that may affect current customers , putting at risk the change fundamental aspects of the success that the entrepreneur has had so far . Therefore “ innovation must come from tests … and we should do test and learn ” .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Mike Montenegro"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 1817 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for Innovation
Peer - graded Assignment : Reflection
Challenge :
Visualization is the tool selected and is used for demonstrating various programming and design technique concepts easily to the students . Also , after using this tool the students were able to learn the concepts in a better manner but the main difficulty was implementing this for each topic of my course and this required a lot of time and effort and prior planning .
Selection :
Visualization tool was specifically selected for my course since the course covered several design techniques for algorithm design . This would make the students to build more interest towards the course .
Application :
I used this tool to enable activity based learning inside the classroom . Students were divided into teams of 2 - 3 and they had to discuss and come up with an idea and graphically represent the same . Once all the teams complete , the other teams had to find out what is missing and how to improve and provide appropriate feedback . This helped students tod develop better solutions since they received peer suggestions and initiate interaction among them .
Also , the same activity sometimes would be continued in the subsequent classes as well to build on the final solution . The various ways of representing the same idea was collected and finally presented to all the students in the class .
Insight and Approach :
I was highly appreciated by my students for introducing them to this tool . The learning experience was remarkable . I thoroughly enjoyed the classes as well . Without visualization a good solution can not be implemented and this was proven again .
I would love to use this for other courses as well and see the reaction of other categories of students as well . It would be interesting and exciting for me as well to learn and explore more !
Organization :
B.M.S. College of Engineering
Additional Feedback :
Very creative and a new learning experience overall !
Samantha Busatta
| EMAIL:
ID_NUM:
NAME_STUDENT: Samantha Busatta
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation
Peer - graded Assignment : Reflection
Challenge :
Visualization is the tool selected and is used for demonstrating various programming and design technique concepts easily to the students . Also , after using this tool the students were able to learn the concepts in a better manner but the main difficulty was implementing this for each topic of my course and this required a lot of time and effort and prior planning .
Selection :
Visualization tool was specifically selected for my course since the course covered several design techniques for algorithm design . This would make the students to build more interest towards the course .
Application :
I used this tool to enable activity based learning inside the classroom . Students were divided into teams of 2 - 3 and they had to discuss and come up with an idea and graphically represent the same . Once all the teams complete , the other teams had to find out what is missing and how to improve and provide appropriate feedback . This helped students tod develop better solutions since they received peer suggestions and initiate interaction among them .
Also , the same activity sometimes would be continued in the subsequent classes as well to build on the final solution . The various ways of representing the same idea was collected and finally presented to all the students in the class .
Insight and Approach :
I was highly appreciated by my students for introducing them to this tool . The learning experience was remarkable . I thoroughly enjoyed the classes as well . Without visualization a good solution can not be implemented and this was proven again .
I would love to use this for other courses as well and see the reaction of other categories of students as well . It would be interesting and exciting for me as well to learn and explore more !
Organization :
B.M.S. College of Engineering
Additional Feedback :
Very creative and a new learning experience overall !
Samantha Busatta
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Samantha Busatta"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11521 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Mind Mapping
Challenge Customer feedback comes from a growing number of channels : in - person , phone , email , surveys , focus group , social media , … and the organisation developed channels to manage it . However , employees also receive other “ unsolicited feedback ” from friends , neighbors , storekeeper , … on their customer experience ( great / poor , past / present , own experience / others experience ) . This “ voice-
of - the - customer ” is not collected nor managed . The challenge is to generate ideas and solutions to manage effectively this unsolicited feedback in the future as an additional opportunity to create organizational value by improving employee engagement , customer experience and brand image . Selection I selected the Mind - mapping tool to analyze the current situation and support the idea generation . The objective of the mind mapping session is to identify patterns and themes , share a common understanding of the current reality ( structure , classify ideas ) and brainstorm to support creative design at the next step of the project . At the heart of the map is the customer feedback and all around the connections to other emotions . Application To prepare the session we proposed all employees to share with us the “ unsolicited feedback ” . The number of answers provided sufficient data to analyze the current situation summarized in the form of 10 employee experiences . We invited 10 participants from different business areas ( HR , IT , Sales , Marketing , Finance , Communication , Change Management ) to review them . Individually , each of them selected the key insights on experience issues / opportunities ( attitudes , behaviors ) , impact on business results focusing on employee and customer needs and emotion ( moment that matters ) , tools used . One idea is reported on one post - it note ( attitude in yellow , behavior in orange , experience in blue and business results in green ) . In group they then clustered their insight and looked for connections between the clusters : attitudes drive behaviors , behaviors drive experiences that can also influence attitudes , all of this having an impact on business results . They also translated this into design criteria : reuse of existing systems , create employee app , provide toolkit on how to answer or guide customer , … Insight This proved to be a real exciting experience with lots of different points of view that enriched the solution proposed and demonstrated the connection between the different insights . The results was displayed in a one pager and was key to get the validation of the next steps : prepare all employees to answer to unsolicited feedback , ensure ways to share / use the feedback and feed continuous improvement , help customer facing current issue . Approach I found this tool very useful . I would probably narrow down further the topics as many ideas were generated and we had to rework in more details some of them after the session .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Mind Mapping
Challenge Customer feedback comes from a growing number of channels : in - person , phone , email , surveys , focus group , social media , … and the organisation developed channels to manage it . However , employees also receive other “ unsolicited feedback ” from friends , neighbors , storekeeper , … on their customer experience ( great / poor , past / present , own experience / others experience ) . This “ voice-
of - the - customer ” is not collected nor managed . The challenge is to generate ideas and solutions to manage effectively this unsolicited feedback in the future as an additional opportunity to create organizational value by improving employee engagement , customer experience and brand image . Selection I selected the Mind - mapping tool to analyze the current situation and support the idea generation . The objective of the mind mapping session is to identify patterns and themes , share a common understanding of the current reality ( structure , classify ideas ) and brainstorm to support creative design at the next step of the project . At the heart of the map is the customer feedback and all around the connections to other emotions . Application To prepare the session we proposed all employees to share with us the “ unsolicited feedback ” . The number of answers provided sufficient data to analyze the current situation summarized in the form of 10 employee experiences . We invited 10 participants from different business areas ( HR , IT , Sales , Marketing , Finance , Communication , Change Management ) to review them . Individually , each of them selected the key insights on experience issues / opportunities ( attitudes , behaviors ) , impact on business results focusing on employee and customer needs and emotion ( moment that matters ) , tools used . One idea is reported on one post - it note ( attitude in yellow , behavior in orange , experience in blue and business results in green ) . In group they then clustered their insight and looked for connections between the clusters : attitudes drive behaviors , behaviors drive experiences that can also influence attitudes , all of this having an impact on business results . They also translated this into design criteria : reuse of existing systems , create employee app , provide toolkit on how to answer or guide customer , … Insight This proved to be a real exciting experience with lots of different points of view that enriched the solution proposed and demonstrated the connection between the different insights . The results was displayed in a one pager and was key to get the validation of the next steps : prepare all employees to answer to unsolicited feedback , ensure ways to share / use the feedback and feed continuous improvement , help customer facing current issue . Approach I found this tool very useful . I would probably narrow down further the topics as many ideas were generated and we had to rework in more details some of them after the session .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18955 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION VISUALIZATION Background of the Situation & Challenge There is a problem between three major partners who are involved in the same activity related to education of children . These partners are : -Administrators of a Secondary School – Teachers and – Parents ( who have children in the same school ) . The three partners are involved in an independent educational activity , during a period of long holidays . The School administration has to overseeing the activity , the teachers must teach students , and the parents have to pay fees , a fixed sum of money , as convened . The main challenge is that all parents are not paying regularly what they are supposed to pay and some of them do pay in late . In consequence , teachers are complaining and reluctant to offer the service of teaching the students . In return the Administrators of the school are also confused , because the students have to pass a national test in the coming days . A solution must absolutely be found in order to resolve all problems for the satisfaction of all different partners and , at the end , obtaining good results . Selection and Application Before the formal meeting , I had informally asked each group ( School Administration – Teachers – Parents ) to think seriously about the current situation and if possible , to show different ways possible to overcome it . At a well known time and agreed up on by all partners , representatives of parents , teachers and the school administration we met at School to deal with the issue . Each representative had to share the main ideas of the group he represented and at the end to be the first one to report the result of the meeting to his colleagues , before the “ official ” publication of the meeting report . Approach and Insight With the tool of visualization , applying the ‘ ’ participatory approach ’’ , particularly well known in Project Management , and another of “ information and feedback ” very used in Communication I tried to get every partner ( through his representative ) involved in the process of solution searching . With the example of the functioning of the human body ( with some draws on a smartboard of the school ) , I tried to show that each partner is important and irreplaceable for general well being of the hall structure and I invited each one to give freely his contribution .
Finally , at the end of the long meeting and fruitful exchanges , we agreed up on the new way to follow in order to continue effectively the process of the realization of the action we wanted to accomplish . Seeing how the exercise went , I think that the tool or the method of visualization is a very good one , if we want to generate new ideas and even solve situations which were , otherwise , compromised ; as it allows each partner to show what is his aspiration and to give his contribution for the good realization of something important to each one and to all .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION VISUALIZATION Background of the Situation & Challenge There is a problem between three major partners who are involved in the same activity related to education of children . These partners are : -Administrators of a Secondary School – Teachers and – Parents ( who have children in the same school ) . The three partners are involved in an independent educational activity , during a period of long holidays . The School administration has to overseeing the activity , the teachers must teach students , and the parents have to pay fees , a fixed sum of money , as convened . The main challenge is that all parents are not paying regularly what they are supposed to pay and some of them do pay in late . In consequence , teachers are complaining and reluctant to offer the service of teaching the students . In return the Administrators of the school are also confused , because the students have to pass a national test in the coming days . A solution must absolutely be found in order to resolve all problems for the satisfaction of all different partners and , at the end , obtaining good results . Selection and Application Before the formal meeting , I had informally asked each group ( School Administration – Teachers – Parents ) to think seriously about the current situation and if possible , to show different ways possible to overcome it . At a well known time and agreed up on by all partners , representatives of parents , teachers and the school administration we met at School to deal with the issue . Each representative had to share the main ideas of the group he represented and at the end to be the first one to report the result of the meeting to his colleagues , before the “ official ” publication of the meeting report . Approach and Insight With the tool of visualization , applying the ‘ ’ participatory approach ’’ , particularly well known in Project Management , and another of “ information and feedback ” very used in Communication I tried to get every partner ( through his representative ) involved in the process of solution searching . With the example of the functioning of the human body ( with some draws on a smartboard of the school ) , I tried to show that each partner is important and irreplaceable for general well being of the hall structure and I invited each one to give freely his contribution .
Finally , at the end of the long meeting and fruitful exchanges , we agreed up on the new way to follow in order to continue effectively the process of the realization of the action we wanted to accomplish . Seeing how the exercise went , I think that the tool or the method of visualization is a very good one , if we want to generate new ideas and even solve situations which were , otherwise , compromised ; as it allows each partner to show what is his aspiration and to give his contribution for the good realization of something important to each one and to all .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19140 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge and Selection
Storytelling is a powerful tool that I do not underestimate in anyway . Over time I have come to realize its ability to change perspectives and give people the right mindset / frame to work or express themselves . I work in bank supervising tellers . Often , we have staff leaving and there is need to recruit new staff and when this is done , I am left with giving the new staff hands - on training . The nature of our job is mind demanding and requires full attention and attention to details .
One of the activity / process in tillering cash withdrawals and there are procedures / policies and guidelines that govern this process . On no account are we to give cash to customers without due verification . We do this in order to ensure we give cash to the right customer or third - party customer in some cases .
I observed with time that due to the overwhelming influx of customers , due diligence was being compromised . This was a great risk for the Team and the bank has a whole and despite several reminders to do the right thing , it proved abortive .
Application
I started by talking to them individually , during lunch breaks and at informal places and I got to realize that they found it tedious and monotonous to be consistent with following the ‘ many procedures and policies ’ on just one process out of many others . I began to realize that they were losing motivation and needed their minds ‘ re - calibrated ’ .
I began sharing my experience with them . When I started out as Teller , I after some time on the job I began losing interest and motivation because of the procedures involved for instance , cash withdrawal . During this process we had to key in the customer ’s number , check account balance , ensure the account has no restrictions , check the picture and mandate on the account to ensure the customer in front of you is the verified owner of the account and check the signature against what is on the system .
Honestly it was quite a lot of procedure for one customer and having to do that for all the customers coming in was cumbersome and tedious . But I was made to understand that it was necessary because the customers trusted us with money , some of them their life ’s savings and we had a duty to protect their interest and savings from unauthorized access . It was the least we could do . With this understanding I was able to focus and with time it became a part of me .
This Storytelling changed their perspective on how they saw the job and were able to focus .
Insight and Approach
What I have discovered with the storytelling approach is that people want to know they are not alone in whatever difficulties they are going through . Once they understand they are not alone it gives them some sort of comfort .
I have used this approach not only at my place of work but generally in life and it is awesome to see the transformation in people this approach brings when relating with them .
Telling a story , especially one that your audience or listeners are experiencing or currently going through goes a long way and works like magic .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge and Selection
Storytelling is a powerful tool that I do not underestimate in anyway . Over time I have come to realize its ability to change perspectives and give people the right mindset / frame to work or express themselves . I work in bank supervising tellers . Often , we have staff leaving and there is need to recruit new staff and when this is done , I am left with giving the new staff hands - on training . The nature of our job is mind demanding and requires full attention and attention to details .
One of the activity / process in tillering cash withdrawals and there are procedures / policies and guidelines that govern this process . On no account are we to give cash to customers without due verification . We do this in order to ensure we give cash to the right customer or third - party customer in some cases .
I observed with time that due to the overwhelming influx of customers , due diligence was being compromised . This was a great risk for the Team and the bank has a whole and despite several reminders to do the right thing , it proved abortive .
Application
I started by talking to them individually , during lunch breaks and at informal places and I got to realize that they found it tedious and monotonous to be consistent with following the ‘ many procedures and policies ’ on just one process out of many others . I began to realize that they were losing motivation and needed their minds ‘ re - calibrated ’ .
I began sharing my experience with them . When I started out as Teller , I after some time on the job I began losing interest and motivation because of the procedures involved for instance , cash withdrawal . During this process we had to key in the customer ’s number , check account balance , ensure the account has no restrictions , check the picture and mandate on the account to ensure the customer in front of you is the verified owner of the account and check the signature against what is on the system .
Honestly it was quite a lot of procedure for one customer and having to do that for all the customers coming in was cumbersome and tedious . But I was made to understand that it was necessary because the customers trusted us with money , some of them their life ’s savings and we had a duty to protect their interest and savings from unauthorized access . It was the least we could do . With this understanding I was able to focus and with time it became a part of me .
This Storytelling changed their perspective on how they saw the job and were able to focus .
Insight and Approach
What I have discovered with the storytelling approach is that people want to know they are not alone in whatever difficulties they are going through . Once they understand they are not alone it gives them some sort of comfort .
I have used this approach not only at my place of work but generally in life and it is awesome to see the transformation in people this approach brings when relating with them .
Telling a story , especially one that your audience or listeners are experiencing or currently going through goes a long way and works like magic .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12064 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping Tool
CHALLENGE :
After 25 years of work in FMCG company , I have just started my new job as a Product Manager in outdoor company . I was responsible for Citylights ad network – several thousand of advertising ’s panels ( 1,2 x 1,8 m ) located on cities streets , bus shelters , shopping malls , airports etc .
My first challenge was : make the existing advertising network called ‘ ITFAQ ’ start selling .
This advertising network consisting of 600 citylights , located near shops and on the parkings of the largest retailers like Tesco , Carrefour etc , was dedicated to FMCG * advertisers .
The case was that at the beginning many clients ( media houses ) have included ‘ ITFAQ ’ to campaign 's media - mix but at the end - nobody bought it . No one in the sales team could explain the reason , why ? Price discounts or extra panels for free did n't work .
SELECTION :
I have decided to use Mind Mapping Tool , because the pivotal stage in my challenge was gathering a deep understanding of customer needs and broader perspective on how this product should work to be desired .
This tool allowed me to involve my colleagues , much more experienced in this industry than me , in order to develop a common mind among them regarding the current reality of my challenge .
This tool was also used due to the very large amount of data I have collected and we had to draw the most important facts and observations that would lead us to deeper insights .
APPLICATION :
In big conference room I have prepared the ‘ ITFAQ - gallery ’ – where people could saw and feel how the citylights dedicated network looks like ( pictures of localization ) , who is our target ( FMCG companies logos ) , who buy ( media houses logos ) , folders , charts , etc .
I have invited 15 people from sales , marketing , media planners ( customers ) and stakeholders like : sales & HR & finance – directors .
I asked them for their intuition . Please go around the gallery on your own and make notes you believe might inform new ideas .
As a next step , we gathered in 3 smaller groups - 5 people each and after several minutes of self- preparation each person from the team have started sharing their ideas by sticking notes on the wall .
The next step was to turn these ideas and observations into deeper insights . We did this in the next workshop .
INSIGHT :
People were so involved , motivated and cooperative one to each other that it exceeded my imagination . I got a feedback that prepared ‘ Gallery ’ instead of static and boring powerpoint presentation was as a trigger to look at this product from a different perspective , feel it .
The second positive thing was that the most influential people – the stakeholders – get involved and cooperate and co - create in search of the best solution .
There was a series of insights that came out of it and finally lead to the big success of new redesigned product .
The most powerful was discovering what our customers really want to buy . They want to buy an audience responsible for shopping – and these are WOMEN , not FMCG . This led us later to change the product name from ‘ ITFAQ ’ to ‘ City Ladies ’ .
The second discovery was that clients expected citylights network to follow the image of a modern , energetic woman . This led to the expansion of the places where the citylights were located – instead of only shops , places such as hairdressers , beauty salons , shopping malls , kindergartens , were chosen , which in a broader context referred to places where women can be found .
APPROACH :
I think that the tool was chosen correctly , as evidenced by the achieved goal .
I would definitely like to improve the technique of using this tool in the future - what I did before was very intuitive and I have learned from the course that a step - by - step methodology is available .
I also think that in the future I will go through all the phases of the design thinking process - because it ensures the highest quality of achievements .
* FMCG – Fast - Moving Consumer Goods – products that sell very quickly , such as food and drinks .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping Tool
CHALLENGE :
After 25 years of work in FMCG company , I have just started my new job as a Product Manager in outdoor company . I was responsible for Citylights ad network – several thousand of advertising ’s panels ( 1,2 x 1,8 m ) located on cities streets , bus shelters , shopping malls , airports etc .
My first challenge was : make the existing advertising network called ‘ ITFAQ ’ start selling .
This advertising network consisting of 600 citylights , located near shops and on the parkings of the largest retailers like Tesco , Carrefour etc , was dedicated to FMCG * advertisers .
The case was that at the beginning many clients ( media houses ) have included ‘ ITFAQ ’ to campaign 's media - mix but at the end - nobody bought it . No one in the sales team could explain the reason , why ? Price discounts or extra panels for free did n't work .
SELECTION :
I have decided to use Mind Mapping Tool , because the pivotal stage in my challenge was gathering a deep understanding of customer needs and broader perspective on how this product should work to be desired .
This tool allowed me to involve my colleagues , much more experienced in this industry than me , in order to develop a common mind among them regarding the current reality of my challenge .
This tool was also used due to the very large amount of data I have collected and we had to draw the most important facts and observations that would lead us to deeper insights .
APPLICATION :
In big conference room I have prepared the ‘ ITFAQ - gallery ’ – where people could saw and feel how the citylights dedicated network looks like ( pictures of localization ) , who is our target ( FMCG companies logos ) , who buy ( media houses logos ) , folders , charts , etc .
I have invited 15 people from sales , marketing , media planners ( customers ) and stakeholders like : sales & HR & finance – directors .
I asked them for their intuition . Please go around the gallery on your own and make notes you believe might inform new ideas .
As a next step , we gathered in 3 smaller groups - 5 people each and after several minutes of self- preparation each person from the team have started sharing their ideas by sticking notes on the wall .
The next step was to turn these ideas and observations into deeper insights . We did this in the next workshop .
INSIGHT :
People were so involved , motivated and cooperative one to each other that it exceeded my imagination . I got a feedback that prepared ‘ Gallery ’ instead of static and boring powerpoint presentation was as a trigger to look at this product from a different perspective , feel it .
The second positive thing was that the most influential people – the stakeholders – get involved and cooperate and co - create in search of the best solution .
There was a series of insights that came out of it and finally lead to the big success of new redesigned product .
The most powerful was discovering what our customers really want to buy . They want to buy an audience responsible for shopping – and these are WOMEN , not FMCG . This led us later to change the product name from ‘ ITFAQ ’ to ‘ City Ladies ’ .
The second discovery was that clients expected citylights network to follow the image of a modern , energetic woman . This led to the expansion of the places where the citylights were located – instead of only shops , places such as hairdressers , beauty salons , shopping malls , kindergartens , were chosen , which in a broader context referred to places where women can be found .
APPROACH :
I think that the tool was chosen correctly , as evidenced by the achieved goal .
I would definitely like to improve the technique of using this tool in the future - what I did before was very intuitive and I have learned from the course that a step - by - step methodology is available .
I also think that in the future I will go through all the phases of the design thinking process - because it ensures the highest quality of achievements .
* FMCG – Fast - Moving Consumer Goods – products that sell very quickly , such as food and drinks .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10169 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Starting ola bikes in rural areas
Problem
Today in the rural areas people a lot in the case off transportation , so I want to start ola bikes with effective prices
Process
# We will fallow all safety measures from safety department
# we use helmet and we will provide helmet to the custmers
Facts
@ As there is a less transpiration rural areas we may get huge profit
Counclusion
In the rural areas people are facing problems there by we can reduce the
problem in rural areas due to transportation
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Starting ola bikes in rural areas
Problem
Today in the rural areas people a lot in the case off transportation , so I want to start ola bikes with effective prices
Process
# We will fallow all safety measures from safety department
# we use helmet and we will provide helmet to the custmers
Facts
@ As there is a less transpiration rural areas we may get huge profit
Counclusion
In the rural areas people are facing problems there by we can reduce the
problem in rural areas due to transportation
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16353 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Test
Challenge and selection
I have many years of doing very structured and highly systematized work with a bit of analysis that varies depending on the context in which it is . At the beginning of this course I thought that it should be aimed at other people who dedicate themselves to creativity ; however , I decided to continue to have more knowledge and if I could apply knowledge it would be better .
I understood that design thinking does not have an exact definition , but it is a creative process that drives the innovation of a product , service or a business model .
The process is ideal when it comes to solving complex problems or innovating what already exists to find solutions to the problems of clients or people . The beginning of the process must begin with people , know the problems existing in them , create ideas or possibilities focused on multiple options in order to choose the one that best addresses the problem without involving a large investment of money .
Otherwise , design thinking is not feasible when it comes to solving systematic situations or easy solutions or when the person in charge of innovating develops in stable environments and does not take risks , this understood as those people who focus on financial studies without before having knowledge that innovation is addressing people 's problems .
Application
My work must be carried out in a structured way and must comply with country standards and at the same time under international standards , it is very laborious and must document all the work that I do .
In this context , there was always the need to improve the process , but without changing regulatory compliance . This is how a need or problem arises that had to be solved .
Without knowing about the design process , coworkers agree to automate the process , with the option of making it useful for other users and better document management .
I was able to verify that unconsciously we were within the 4 questions that allow us to properly implement the design process : What is ? , What if ? , What wow ? What Works ? .
Insight and approach
A friendly design was visualized from the basics such as colors to its operation , security , document filing and reports . All with access from different places with internet connection .
Today , the idea is under construction and will soon become a reality . In addition , it is intended to potentiate for other companies with the possibility of commercializing its use to increase business and profits where I work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Test
Challenge and selection
I have many years of doing very structured and highly systematized work with a bit of analysis that varies depending on the context in which it is . At the beginning of this course I thought that it should be aimed at other people who dedicate themselves to creativity ; however , I decided to continue to have more knowledge and if I could apply knowledge it would be better .
I understood that design thinking does not have an exact definition , but it is a creative process that drives the innovation of a product , service or a business model .
The process is ideal when it comes to solving complex problems or innovating what already exists to find solutions to the problems of clients or people . The beginning of the process must begin with people , know the problems existing in them , create ideas or possibilities focused on multiple options in order to choose the one that best addresses the problem without involving a large investment of money .
Otherwise , design thinking is not feasible when it comes to solving systematic situations or easy solutions or when the person in charge of innovating develops in stable environments and does not take risks , this understood as those people who focus on financial studies without before having knowledge that innovation is addressing people 's problems .
Application
My work must be carried out in a structured way and must comply with country standards and at the same time under international standards , it is very laborious and must document all the work that I do .
In this context , there was always the need to improve the process , but without changing regulatory compliance . This is how a need or problem arises that had to be solved .
Without knowing about the design process , coworkers agree to automate the process , with the option of making it useful for other users and better document management .
I was able to verify that unconsciously we were within the 4 questions that allow us to properly implement the design process : What is ? , What if ? , What wow ? What Works ? .
Insight and approach
A friendly design was visualized from the basics such as colors to its operation , security , document filing and reports . All with access from different places with internet connection .
Today , the idea is under construction and will soon become a reality . In addition , it is intended to potentiate for other companies with the possibility of commercializing its use to increase business and profits where I work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11724 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection For this assignment , I reflect on healthcare challenges with the coronavirus ( COVID 19 ) using the Storytelling tool . After years working as a professional in healthcare my work now focuses to support clinicians . The COVID pandemic has caused considerable problems for our healthcare system including but not limited to shortage of hospital beds , supplies , personal protective equipment ( PPE ) , and medications . In the past , I have used Storytelling to motivate staff and co - workers as special needs arose , e.g. , supporting an executive decision , changes in leadership , or meeting a financial goal . Many of the stories I used in the past were those of human interest , historical figures , or events . These stories helped to encourage change , foster innovation , and create excitement . No story however , is so surreal as the current worldwide COVID 19 pandemic and it ’s potentially catastrophic impact to the lives and economy of our world .
Application As Andre Martin of Mars mentions in his video , knowing your audience is essential . In this case , my audience are fellow clinicians and as such we share a common professional language , mindset , and emotional concerns . Everyone is keenly aware of the pandemic ( touching much more than the usual 20 % ) as information from 24 x 7 news sources constantly repeats the sequence of events leading to this crisis as well as moment to moment changes in our country . I leverage this story to create urgency for our team to think creatively to solve the problems we face to deliver care to patients . Brainstorming solutions entail using virtual technology , solving resource shortages such as personal protective equipment ( PPE ) and medications , and supporting new facilities that are being created exclusively to cohort COVID 19 patients . Numerous questions are asked and remain unanswered . Questions such as mortality of the virus , social impact ( i.e. shaking hands , social distancing , etc . ) , job loss , work from home , telemedicine , and the financial impact , can not completely be answered until the crisis subsides . We can all agree however that our cultures will be dramatically different in the future .
Insight and Approach In my years in healthcare , I have never seen people respond to a challenge with so much enthusiasm and dedication . Teams discussed process changes to accomodate high patient volumes and creative staffing solutions , considering especially those with small children or elderly parents to care for . It ’s apparent this story is impactful but I ’m happy to see we can still unite for common goals despite our differences . This story may be somewhat unusual for this assignment but it ’s a real life example of how design thinking tools ( Storytelling , Visualization , etc . ) can be valuable to inspire creativity and innovation even during a crisis . Today , I ca n't think of anything I would do differently or think of another story that would have been more effective . As we debrief from this crisis in the future , we will innovate and be better prepared to meet similar issues in the future .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection For this assignment , I reflect on healthcare challenges with the coronavirus ( COVID 19 ) using the Storytelling tool . After years working as a professional in healthcare my work now focuses to support clinicians . The COVID pandemic has caused considerable problems for our healthcare system including but not limited to shortage of hospital beds , supplies , personal protective equipment ( PPE ) , and medications . In the past , I have used Storytelling to motivate staff and co - workers as special needs arose , e.g. , supporting an executive decision , changes in leadership , or meeting a financial goal . Many of the stories I used in the past were those of human interest , historical figures , or events . These stories helped to encourage change , foster innovation , and create excitement . No story however , is so surreal as the current worldwide COVID 19 pandemic and it ’s potentially catastrophic impact to the lives and economy of our world .
Application As Andre Martin of Mars mentions in his video , knowing your audience is essential . In this case , my audience are fellow clinicians and as such we share a common professional language , mindset , and emotional concerns . Everyone is keenly aware of the pandemic ( touching much more than the usual 20 % ) as information from 24 x 7 news sources constantly repeats the sequence of events leading to this crisis as well as moment to moment changes in our country . I leverage this story to create urgency for our team to think creatively to solve the problems we face to deliver care to patients . Brainstorming solutions entail using virtual technology , solving resource shortages such as personal protective equipment ( PPE ) and medications , and supporting new facilities that are being created exclusively to cohort COVID 19 patients . Numerous questions are asked and remain unanswered . Questions such as mortality of the virus , social impact ( i.e. shaking hands , social distancing , etc . ) , job loss , work from home , telemedicine , and the financial impact , can not completely be answered until the crisis subsides . We can all agree however that our cultures will be dramatically different in the future .
Insight and Approach In my years in healthcare , I have never seen people respond to a challenge with so much enthusiasm and dedication . Teams discussed process changes to accomodate high patient volumes and creative staffing solutions , considering especially those with small children or elderly parents to care for . It ’s apparent this story is impactful but I ’m happy to see we can still unite for common goals despite our differences . This story may be somewhat unusual for this assignment but it ’s a real life example of how design thinking tools ( Storytelling , Visualization , etc . ) can be valuable to inspire creativity and innovation even during a crisis . Today , I ca n't think of anything I would do differently or think of another story that would have been more effective . As we debrief from this crisis in the future , we will innovate and be better prepared to meet similar issues in the future .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19211 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Storytelling
Challenge : I own a small tutoring place where I teach social studies . I am very much fond of this particular subject from my childhood . But something that really bothers me every time I go to class is the way I teach . Students do not pay proper attention to my lectures .
Selection : To find a solution , I surfed the internet and finally I could select this storytelling tool . This tool is a fundamental part of every great product . Storytelling says it ’s not about the list of things we have to do , it ’s about the connection that we give to people about a piece of information that we ’re trying to share .
Application : Firstly , I started to know how this storytelling works in my situation . I surfed the videos regarding it and after arranging every single detail , I had made a trail to know the results .
After a week , the response from my students was amazing . They were able to recollect and they were so emotionally connected to my stories . This storytelling is definitely a compelling tool . This tool actually looks for a cause , and by igniting people , it allows you to raise your engagement level with the students .
Insight : After using this tool , I got plenty of positive results . The major difference was that all can have the same level of understanding , whether it is a primary school kid or a high school teenager .
Approach : I would definitely utilize this tool to its fullest extent next time by implementing to not only my subject , but also to other theoretical subjects so that the level of understanding raises in all my students .
Thank You
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Storytelling
Challenge : I own a small tutoring place where I teach social studies . I am very much fond of this particular subject from my childhood . But something that really bothers me every time I go to class is the way I teach . Students do not pay proper attention to my lectures .
Selection : To find a solution , I surfed the internet and finally I could select this storytelling tool . This tool is a fundamental part of every great product . Storytelling says it ’s not about the list of things we have to do , it ’s about the connection that we give to people about a piece of information that we ’re trying to share .
Application : Firstly , I started to know how this storytelling works in my situation . I surfed the videos regarding it and after arranging every single detail , I had made a trail to know the results .
After a week , the response from my students was amazing . They were able to recollect and they were so emotionally connected to my stories . This storytelling is definitely a compelling tool . This tool actually looks for a cause , and by igniting people , it allows you to raise your engagement level with the students .
Insight : After using this tool , I got plenty of positive results . The major difference was that all can have the same level of understanding , whether it is a primary school kid or a high school teenager .
Approach : I would definitely utilize this tool to its fullest extent next time by implementing to not only my subject , but also to other theoretical subjects so that the level of understanding raises in all my students .
Thank You
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17276 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | THE LAWYER STUDENT COMPLICATIONS
I am Oscar Santos , a Lawyer Student in the Kenyon College and I have to use the online marketing department and
my / our challenge is to improve the workflow , within the group of my class in order to
increase sales in the online channel and to spend marketing budgets on the right
campaigns . The project scope includes the online marketing department composed of ten
employees , as well as the larger marketing department and IT department , with whom we
work closely . The project is limited to internal resources ( i.e. , budget and employee time ) .
The project should not excees business days and the solution should include an even
distribution of working hours amongst the team members . We will focus on trying to
uncover what our team members , as well as key stakeholders within the larger marketing
department and IT department , consider to be ineffective or problematic with regard to
the workflow .
When we Selection Our team has already gone through several design thinking
activities / tools , so we are ready to try the learning launch tool . Broadly speaking , the
learning launch is an experiment meant to quickly test an idea and prototype . Application
For our first learning launch , we focused on the structure / execution of our online
marketing tasks . In particular , we wanted to see if we could structure our tasks , projects ,
and processes to adapt the methods of Scrum project management for our work ( e.g. , time
boxed , daily , specific meetings , reviews , etc . ) in an effort to become more agile . This
tested our assumption that the structure and execution were the main causes of our
workflow challenge . Our team went through a two - day training with a Scrum project
management coach . Next , we went through five workshops to structure our tasks and
processes in a more agile way . These two sessions occurred within in a three - week
timeframe . We expected to produce a document with a clear description of our new , more
agile processes / workflow . For our second learning launch , we focused on gaining clarity
about our tasks and priorities .
This tested our assumption that our prioritization of tasks was the main cause of
our workflow challenge and the principal carateristics of the law in Guatemala . Our team
completed an anonymous survey . Additionally , five key stakeholders from the larger
marketing department and IT department also completed an anonymous survey . The
surveys included questions about our new , proposed process , understanding the process
and the prioritization of tasks , and feelings about the change , and were conducted within
a one - week timeframe . Insight By applying the learning launch tool , our team identified
our assumptions and designed launches to test these assumptions . Additionally , we
thought through anticipated results , expecting to find that a more agile approach would
improve our workflow , and that both our team and the key stakeholders would be fairly
open to the new prioritization of tasks and process . Our actual results were slightly
different from what we anticipated : while our team was open to the prioritization of tasks
and process , the key stakeholders in the larger marketing department and IT department
expressed some concerns . Moving forward , our team will review this insight and
incorporate it into future launch designs .
The ongoing incorporation of insight and law , is particularly important at this
stage , as launches come before a full rollout in the design thinking timeline . Approach
Given that our team has already gone through several design thinking activities / tools and
are at this stage in the timeline , the learning launch is the appropriate tool . As previously
mentioned , our team needs to review the insight gained from our first two launches and
incorporate this insight into future launch designs . Future launch designs should reflect
insight gained , progress made , and come closer to a compelling solution ready for full
rollout .
| EMAIL:
ID_NUM:
NAME_STUDENT: Oscar Santos
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: THE LAWYER STUDENT COMPLICATIONS
I am Oscar Santos , a Lawyer Student in the Kenyon College and I have to use the online marketing department and
my / our challenge is to improve the workflow , within the group of my class in order to
increase sales in the online channel and to spend marketing budgets on the right
campaigns . The project scope includes the online marketing department composed of ten
employees , as well as the larger marketing department and IT department , with whom we
work closely . The project is limited to internal resources ( i.e. , budget and employee time ) .
The project should not excees business days and the solution should include an even
distribution of working hours amongst the team members . We will focus on trying to
uncover what our team members , as well as key stakeholders within the larger marketing
department and IT department , consider to be ineffective or problematic with regard to
the workflow .
When we Selection Our team has already gone through several design thinking
activities / tools , so we are ready to try the learning launch tool . Broadly speaking , the
learning launch is an experiment meant to quickly test an idea and prototype . Application
For our first learning launch , we focused on the structure / execution of our online
marketing tasks . In particular , we wanted to see if we could structure our tasks , projects ,
and processes to adapt the methods of Scrum project management for our work ( e.g. , time
boxed , daily , specific meetings , reviews , etc . ) in an effort to become more agile . This
tested our assumption that the structure and execution were the main causes of our
workflow challenge . Our team went through a two - day training with a Scrum project
management coach . Next , we went through five workshops to structure our tasks and
processes in a more agile way . These two sessions occurred within in a three - week
timeframe . We expected to produce a document with a clear description of our new , more
agile processes / workflow . For our second learning launch , we focused on gaining clarity
about our tasks and priorities .
This tested our assumption that our prioritization of tasks was the main cause of
our workflow challenge and the principal carateristics of the law in Guatemala . Our team
completed an anonymous survey . Additionally , five key stakeholders from the larger
marketing department and IT department also completed an anonymous survey . The
surveys included questions about our new , proposed process , understanding the process
and the prioritization of tasks , and feelings about the change , and were conducted within
a one - week timeframe . Insight By applying the learning launch tool , our team identified
our assumptions and designed launches to test these assumptions . Additionally , we
thought through anticipated results , expecting to find that a more agile approach would
improve our workflow , and that both our team and the key stakeholders would be fairly
open to the new prioritization of tasks and process . Our actual results were slightly
different from what we anticipated : while our team was open to the prioritization of tasks
and process , the key stakeholders in the larger marketing department and IT department
expressed some concerns . Moving forward , our team will review this insight and
incorporate it into future launch designs .
The ongoing incorporation of insight and law , is particularly important at this
stage , as launches come before a full rollout in the design thinking timeline . Approach
Given that our team has already gone through several design thinking activities / tools and
are at this stage in the timeline , the learning launch is the appropriate tool . As previously
mentioned , our team needs to review the insight gained from our first two launches and
incorporate this insight into future launch designs . Future launch designs should reflect
insight gained , progress made , and come closer to a compelling solution ready for full
rollout .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Oscar Santos"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11728 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reviewing a code
Challenge & Selection :
Here I want to address to a challenge faced by teachers or students while reviewing a code written by another student . So in this challange I ’ve seen there were certain kind of college students ( my batchmates ) , when they face any error in their code or any problem with their solution approach , there were two different kind of challenges which came out . i.e 1 ) Some of them were not properly aware of the methods or flow of the code and 2 ) Some of them were facing the problem that , they were not getting the solution to the error they were facing in their solution approach because teachers were not ready to review students approach rather giving them a complete different solution . So the tools I used for first kind of challenge was visualisation . And for second approach I used Visualisation and Mindset . I have choosed Visualisation because at first I needed to visulise their end . Like what is the actual problem they are facing and why they are facing that . And I used Mindset because in second challenge students had their own approach and mindset , so I need to visualise that , solve that and after that changed their mindset to learn new approaches too .
Application :
So let ’s take the First case : Here I ’d seen that their was a student having problem understanding a simple sorting algorithm made using nested for loop . He also told me that he had a basic knowledge on loops and variables . So I visualised his end gave him an example of dummy codes to verify if he actually knows that . Where he stuck was that he had the idea of iteration of a loop but got confused in the iteration of nested loops . So I made him clear with that and refered him to see more on that . So Visualisation and paper - practise worked here .
Second Case : There was a friend stuck with a H / W coding question . He asked for help because no one else was fond of doing the help he needed in particular . I mean many of others had solved the same problem with a different approach . And my friend was not ready to listen to them as he had different mindset which was stuch to an older approach . So what I did was visualised his code and helped him getting the error out of the code . But that was not the solution because he was using the approach which was not going to help him in future . So to change his mindset I expained him an other better approach and guess what , he was ready to listen to it . So there is always a way to change someone ’s mindset to write path but it can be different in different challanges .
Insight and Approach :
I had seen these issues with many of my friends . So I talked my teacher on the challanges and the techniques I used to overcome that . These were actually liked by them . After following this approach I ’ve seen my friends taking more interest in studing and coding rather then playing PUBG . Actually main problem was they were not getting appropriate reviewer and motivator . Which was increasing their demotivation for studying . I think this would be a great story for some of the teachers and teacher minded people . I mean for those who solve other ’s problems .
Key approach for a teacher should always be :
1 . Visualising the problem of a student . 2 . Knowing the actual cause of that problem by Q / A approach . 3 . Solving the problem in the way student was thinking . 4 . Changing their mindset , if required .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reviewing a code
Challenge & Selection :
Here I want to address to a challenge faced by teachers or students while reviewing a code written by another student . So in this challange I ’ve seen there were certain kind of college students ( my batchmates ) , when they face any error in their code or any problem with their solution approach , there were two different kind of challenges which came out . i.e 1 ) Some of them were not properly aware of the methods or flow of the code and 2 ) Some of them were facing the problem that , they were not getting the solution to the error they were facing in their solution approach because teachers were not ready to review students approach rather giving them a complete different solution . So the tools I used for first kind of challenge was visualisation . And for second approach I used Visualisation and Mindset . I have choosed Visualisation because at first I needed to visulise their end . Like what is the actual problem they are facing and why they are facing that . And I used Mindset because in second challenge students had their own approach and mindset , so I need to visualise that , solve that and after that changed their mindset to learn new approaches too .
Application :
So let ’s take the First case : Here I ’d seen that their was a student having problem understanding a simple sorting algorithm made using nested for loop . He also told me that he had a basic knowledge on loops and variables . So I visualised his end gave him an example of dummy codes to verify if he actually knows that . Where he stuck was that he had the idea of iteration of a loop but got confused in the iteration of nested loops . So I made him clear with that and refered him to see more on that . So Visualisation and paper - practise worked here .
Second Case : There was a friend stuck with a H / W coding question . He asked for help because no one else was fond of doing the help he needed in particular . I mean many of others had solved the same problem with a different approach . And my friend was not ready to listen to them as he had different mindset which was stuch to an older approach . So what I did was visualised his code and helped him getting the error out of the code . But that was not the solution because he was using the approach which was not going to help him in future . So to change his mindset I expained him an other better approach and guess what , he was ready to listen to it . So there is always a way to change someone ’s mindset to write path but it can be different in different challanges .
Insight and Approach :
I had seen these issues with many of my friends . So I talked my teacher on the challanges and the techniques I used to overcome that . These were actually liked by them . After following this approach I ’ve seen my friends taking more interest in studing and coding rather then playing PUBG . Actually main problem was they were not getting appropriate reviewer and motivator . Which was increasing their demotivation for studying . I think this would be a great story for some of the teachers and teacher minded people . I mean for those who solve other ’s problems .
Key approach for a teacher should always be :
1 . Visualising the problem of a student . 2 . Knowing the actual cause of that problem by Q / A approach . 3 . Solving the problem in the way student was thinking . 4 . Changing their mindset , if required .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13931 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | CHALLENGE
As a student and a fashion designer , I ’ve always been faced with a challenge of making new
innovative ideas on how to improve my fashion business and make my clients keep coming back .
I always felt that I needed one great idea to make the business stand out among others . Not that
my sewing skills were bad but I always felt like I was n’t up to the challenge of expanding my
fashion business , I mostly felt bad whenever I received complaints from customers regarding their
cloth , I could n’t come up with great fashion ideas to help my customers feel good about
themselves . I lacked business knowledge so many times I fell at a loss . I also lacked marketing
skills , I just could n’t bring myself to advertise to potential clients either physically or on social
media because I felt that I could n’t offer services that would make them feel better about
themselves and that is what I want my business to be all about , so I just stopped receiving orders
for clothes .
SELECTION
MIND MAPPING TOOL
Mind mapping tool is used to generate insights from the data(s ) collected during the exploration
of the current reality , the stage of asking what the current problem faced by customers is . It is a
tool that allows an individual or group of individuals or companies to be able to capture the minds
of their potential customers to gain insights into what the customers actually need . For example ,
in the MeYouHealth story where Chris Carter together with Essentials Design tackled the
challenge of how to use social networking to get people to do something about their health .
I choose mind mapping tool because it would enable me to gain insights into the needs of my
potential customers , to capture their minds , to know exactly what they need . Then to transform
those insights into design criteria that would meet the many unarticulated needs of my potential
customers , before moving into the idea generation phase and experimentation .
APPLICATION
I carried out an online survey using Twitter and WhatsApp users as my online target audience . I
used a poll asking them what they wanted from their fashion designers or tailors , giving them
options :
1 . Perfect finishing
2 . Perfect sizing
3 . Timely delivery
4 . Perfect packaging
The results Twitter WhatsApp
1 . Perfect finishing 52 % 64 %
2 . Perfect sizing 31 % 33 %
3 . Timely delivery 16 % 20 %
4 . Perfect packaging 1 % 5 %
I have made an extra effort in making sure that the finishing on those clothes are near perfect and
I have added some new measurements to my measurement book to ensure I get every angle of the
customer ’s body to ensure better fitting and also I have n’t relented on trying to make timely
delivery and making sure the clothes get delivered neatly .
INSIGHTS
The little insights I gained from this little experiment have shown that majorly what customers
want concerning their outfits is a nice and perfect finishing with perfect sizing . I also spoke with
some customers physically who mentioned the same thing and complained about how designers
are mostly concerned with packaging their products for advertising sake and that many times the
cloth does n’t fit . As a fashion designer , I should n’t have a problem with conversing with my
customers . And that I did n’t need this “ big idea ” before I can actually make customers happy and
satisfied . I always loved to see satisfaction and happiness in the eyes of my customers and using
design thinking has given me a deeper insight into how I can make my customers truly happy .
APPROACH
As I continue to venture in this line of business , my major focus from now on would be first
conversing more with my customers get to know how they truly want their job done and also give
a time frame that will not only be comfortable for my customers but that will also be comfortable
for myself so I can get their job done rightly with no rush . I ’ll improve on my mind mapping skills
for future works as it is a great tool that really helps in this fashion business . It helps us to learn
more about customers unarticulated needs .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: CHALLENGE
As a student and a fashion designer , I ’ve always been faced with a challenge of making new
innovative ideas on how to improve my fashion business and make my clients keep coming back .
I always felt that I needed one great idea to make the business stand out among others . Not that
my sewing skills were bad but I always felt like I was n’t up to the challenge of expanding my
fashion business , I mostly felt bad whenever I received complaints from customers regarding their
cloth , I could n’t come up with great fashion ideas to help my customers feel good about
themselves . I lacked business knowledge so many times I fell at a loss . I also lacked marketing
skills , I just could n’t bring myself to advertise to potential clients either physically or on social
media because I felt that I could n’t offer services that would make them feel better about
themselves and that is what I want my business to be all about , so I just stopped receiving orders
for clothes .
SELECTION
MIND MAPPING TOOL
Mind mapping tool is used to generate insights from the data(s ) collected during the exploration
of the current reality , the stage of asking what the current problem faced by customers is . It is a
tool that allows an individual or group of individuals or companies to be able to capture the minds
of their potential customers to gain insights into what the customers actually need . For example ,
in the MeYouHealth story where Chris Carter together with Essentials Design tackled the
challenge of how to use social networking to get people to do something about their health .
I choose mind mapping tool because it would enable me to gain insights into the needs of my
potential customers , to capture their minds , to know exactly what they need . Then to transform
those insights into design criteria that would meet the many unarticulated needs of my potential
customers , before moving into the idea generation phase and experimentation .
APPLICATION
I carried out an online survey using Twitter and WhatsApp users as my online target audience . I
used a poll asking them what they wanted from their fashion designers or tailors , giving them
options :
1 . Perfect finishing
2 . Perfect sizing
3 . Timely delivery
4 . Perfect packaging
The results Twitter WhatsApp
1 . Perfect finishing 52 % 64 %
2 . Perfect sizing 31 % 33 %
3 . Timely delivery 16 % 20 %
4 . Perfect packaging 1 % 5 %
I have made an extra effort in making sure that the finishing on those clothes are near perfect and
I have added some new measurements to my measurement book to ensure I get every angle of the
customer ’s body to ensure better fitting and also I have n’t relented on trying to make timely
delivery and making sure the clothes get delivered neatly .
INSIGHTS
The little insights I gained from this little experiment have shown that majorly what customers
want concerning their outfits is a nice and perfect finishing with perfect sizing . I also spoke with
some customers physically who mentioned the same thing and complained about how designers
are mostly concerned with packaging their products for advertising sake and that many times the
cloth does n’t fit . As a fashion designer , I should n’t have a problem with conversing with my
customers . And that I did n’t need this “ big idea ” before I can actually make customers happy and
satisfied . I always loved to see satisfaction and happiness in the eyes of my customers and using
design thinking has given me a deeper insight into how I can make my customers truly happy .
APPROACH
As I continue to venture in this line of business , my major focus from now on would be first
conversing more with my customers get to know how they truly want their job done and also give
a time frame that will not only be comfortable for my customers but that will also be comfortable
for myself so I can get their job done rightly with no rush . I ’ll improve on my mind mapping skills
for future works as it is a great tool that really helps in this fashion business . It helps us to learn
more about customers unarticulated needs .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14544 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Legal Consult App - Visualization tool
Challenge
A year ago I got together with a group of lawyer friends with the aim of creating an app called “ Legal Consult ” , in which people or companies that need any type of legal advice can find a lawyer more easily . In this app , you could view the lawyer 's profile with relevant data about his work experience , his specialty and recommendations left by clients . During the process of creating the app , the challenge focused on visualizing the design and functionalities of the app , since we only expressed in words how we wanted the app , but we did not use any means to view it . Therefore , we did not reach an agreement regarding the design .
Selection
Visualization is an important tool during the process of creating a project , since it allows you to access parts of our creativity that we do not usually use in a conversation ( discussion ) . It is important to highlight that visualization does not consist of drawing , but rather it is a visual thought , which can be developed with images , photographs , videos or anything that involves exercising the right side of our brain . In addition , with the visualization tool you can manage to transmit your ideas and thoughts to the public .
Application
With my group of friends we met one day and decided to use visualization tools in order to reach an agreement regarding the design and functionality of the app . In this way , we use different tools to capture our ideas such as PowerPoint images , videos , photographs and even drawings prototype .
First , we started by drawing on a whiteboard as we visualized the design of the app , each one launched different ideas and included them in the drawing , until we reached a first design with which we all agreed . Then we use a design tool to digitally capture the drawing created on the board . This allowed us to choose the right colors , define the font and size we wanted to use , and choose the images .
Finally , we decided to create an outline and video with which we can finish visualizing our design idea and being able to show it to different people .
Insight & Approach
With the visualization tool , my group of friends and I were able to reach an agreement and agreement regarding the design and functionalities of our “ Legal Consult ” app , since it allowed us to carry out more visual communication . In addition , we learned that the more images , videos or diagrams we use the easier it is to show a visual image of what we think and with this we manage to align our ideas with other people .
We decided to use visualization tools throughout the process of creating the app , so when we decided to present our app to the public we focused on using the appropriate visualization tools to make the public understand the purpose of the app .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Legal Consult App - Visualization tool
Challenge
A year ago I got together with a group of lawyer friends with the aim of creating an app called “ Legal Consult ” , in which people or companies that need any type of legal advice can find a lawyer more easily . In this app , you could view the lawyer 's profile with relevant data about his work experience , his specialty and recommendations left by clients . During the process of creating the app , the challenge focused on visualizing the design and functionalities of the app , since we only expressed in words how we wanted the app , but we did not use any means to view it . Therefore , we did not reach an agreement regarding the design .
Selection
Visualization is an important tool during the process of creating a project , since it allows you to access parts of our creativity that we do not usually use in a conversation ( discussion ) . It is important to highlight that visualization does not consist of drawing , but rather it is a visual thought , which can be developed with images , photographs , videos or anything that involves exercising the right side of our brain . In addition , with the visualization tool you can manage to transmit your ideas and thoughts to the public .
Application
With my group of friends we met one day and decided to use visualization tools in order to reach an agreement regarding the design and functionality of the app . In this way , we use different tools to capture our ideas such as PowerPoint images , videos , photographs and even drawings prototype .
First , we started by drawing on a whiteboard as we visualized the design of the app , each one launched different ideas and included them in the drawing , until we reached a first design with which we all agreed . Then we use a design tool to digitally capture the drawing created on the board . This allowed us to choose the right colors , define the font and size we wanted to use , and choose the images .
Finally , we decided to create an outline and video with which we can finish visualizing our design idea and being able to show it to different people .
Insight & Approach
With the visualization tool , my group of friends and I were able to reach an agreement and agreement regarding the design and functionalities of our “ Legal Consult ” app , since it allowed us to carry out more visual communication . In addition , we learned that the more images , videos or diagrams we use the easier it is to show a visual image of what we think and with this we manage to align our ideas with other people .
We decided to use visualization tools throughout the process of creating the app , so when we decided to present our app to the public we focused on using the appropriate visualization tools to make the public understand the purpose of the app .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18201 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Edjanio Sousa
Challenge
I work in a company that manufactures catalysts for the oil refining industry . A catalyst is a component that increases the rate of reaction but does not take part in it . In the refining process , reactor is fed with heavy hydrocarbons and , in the presence of the catalyst , valuable light products are obtained .
It is a very competitive market with few but very strong competitors . The market we serve has many state- owned refineries that buy the product by public procurement which includes catalytic test . Catalyst must win the test to be selected .
My challenge was to develop a new product that could win the test and recover one of these customers in particular , which we have not supplied for years .
Selection
We set out a series of experiments in the laboratory designed to impart the desired characteristics to the product : activity ( the ability to convert the heavy hydrocarbons into light ones ) and selectivity ( increase the yield of one product relative to others ) .
Results were scaled to pilot plant and the product tested well in the lab and in a pilot reactor .
Some improvements were due , but we were running out of time to bid . So we decided to try the learning launch tool .
After several sessions of ideation , brainstorming and visualization , we came up to a safe and effective arrangement to perform a plant trial . Scale - up process raises several issues , such as different behavior of fluid mixing , large amounts to be transferred and the need to install piping and instrumentation to run the operation .
We modified our hardware and ran the production to get the minimum amount of product ( a few tons ) to run a commercial trial in a small refinery with which we have an agreement .
Application
During scale - up , the usual protocol is to explore the operating window of process conditions , try different formulations , and stress the boundaries of product physicals . But we decided not to go so deep in analysis and testing , but go for the proof of concept : research basis was solid , product characterization and performance test results were encouraging .
The product we obtained had no further improvements in formulation or cost saving activities in the plant , but it carried the fundamentals of our research .
Catalyst was used in the small refinery and data were collected and analyzed , thus confirming our expectations of higher activity and selectivity .
Insight
Using the learning launch tool has been a breakthrough in our organization . Mostly composed of chemical engineers ( as me ) , the approach to product development and launch has always had a conservative and cautious bias . All causes of potential failure should be anticipated , massive and extensive product
characterization and performance were supposed to be run in each scale of development before product came into production . This protocol lengthens the time to market a great deal and hinders innovation .
The great insight was to show that we can have a consistent product and technology ready for market launch even though we do not know all the answers and failure modes but based on solid fundamentals and experimental work .
I believe we can use this tool more often to speed up our time to market and keep the innovation process running smothly , but what I might do differently next time is to bring customer experience to the development plan . Carry interviews and propose cooperation plans to test product at the customer ’s lab in between the tenders to have a deeper understanding of his protocols and decision making .
| EMAIL:
ID_NUM:
NAME_STUDENT: Edjanio Sousa
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Edjanio Sousa
Challenge
I work in a company that manufactures catalysts for the oil refining industry . A catalyst is a component that increases the rate of reaction but does not take part in it . In the refining process , reactor is fed with heavy hydrocarbons and , in the presence of the catalyst , valuable light products are obtained .
It is a very competitive market with few but very strong competitors . The market we serve has many state- owned refineries that buy the product by public procurement which includes catalytic test . Catalyst must win the test to be selected .
My challenge was to develop a new product that could win the test and recover one of these customers in particular , which we have not supplied for years .
Selection
We set out a series of experiments in the laboratory designed to impart the desired characteristics to the product : activity ( the ability to convert the heavy hydrocarbons into light ones ) and selectivity ( increase the yield of one product relative to others ) .
Results were scaled to pilot plant and the product tested well in the lab and in a pilot reactor .
Some improvements were due , but we were running out of time to bid . So we decided to try the learning launch tool .
After several sessions of ideation , brainstorming and visualization , we came up to a safe and effective arrangement to perform a plant trial . Scale - up process raises several issues , such as different behavior of fluid mixing , large amounts to be transferred and the need to install piping and instrumentation to run the operation .
We modified our hardware and ran the production to get the minimum amount of product ( a few tons ) to run a commercial trial in a small refinery with which we have an agreement .
Application
During scale - up , the usual protocol is to explore the operating window of process conditions , try different formulations , and stress the boundaries of product physicals . But we decided not to go so deep in analysis and testing , but go for the proof of concept : research basis was solid , product characterization and performance test results were encouraging .
The product we obtained had no further improvements in formulation or cost saving activities in the plant , but it carried the fundamentals of our research .
Catalyst was used in the small refinery and data were collected and analyzed , thus confirming our expectations of higher activity and selectivity .
Insight
Using the learning launch tool has been a breakthrough in our organization . Mostly composed of chemical engineers ( as me ) , the approach to product development and launch has always had a conservative and cautious bias . All causes of potential failure should be anticipated , massive and extensive product
characterization and performance were supposed to be run in each scale of development before product came into production . This protocol lengthens the time to market a great deal and hinders innovation .
The great insight was to show that we can have a consistent product and technology ready for market launch even though we do not know all the answers and failure modes but based on solid fundamentals and experimental work .
I believe we can use this tool more often to speed up our time to market and keep the innovation process running smothly , but what I might do differently next time is to bring customer experience to the development plan . Carry interviews and propose cooperation plans to test product at the customer ’s lab in between the tenders to have a deeper understanding of his protocols and decision making .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Edjanio Sousa"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 4936 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | DIY Cloth Face Mask With Air Filter
By Vetri Faezah
Challenge
Since first being recorded late last year in China , the Covid-19 coronavirus has spread
around the world , and been declared a pandemic by the World Health Organization . COVID-
19 spreads mainly from person to person through respiratory droplets produced when an
infected person coughs , sneezes , or talks . These droplets can land in the mouths or noses of
people who are nearby or possibly be inhaled into the lungs . Studies and evidence on
infection control report that these droplets usually travel around 6 feet .
Wear cloth face coverings in public settings where other social distancing measures
are difficult to maintain , such as grocery stores , pharmacies , and gas stations . Cloth face
coverings may slow the spread of the virus and help people who may have the virus and do
not know it from transmitting it to others . Furthermore , Cloth face coverings can be made
from household items .
Selection
From those problems above , I have an initiative to develop small - medium enterprises
who has aspiration to make a DIY face mask with air filter for people to cover their virus
spreading . It ’s not only to protect people from the virus , but also boosting the income for
these lower - economy income .
This section , I chose mind mapping tools to organize the information . The reason
behind the selection is to look for and managing the information so I can find the proper
formula to create face mask with air filter .
Insight
The Mind mapping tool of Covid-19 condition makes face mask product high demand around
the world . This term will continue trough so - called “ New Normal ” . The result of this mind
map are to create face mask with air filter with 5 excellences :
• Washable
• Reusable
• The filter can be refilled with material that easily obtained
• Soft cloth can be used everyone
• Substituting disposable mask
Approach
This DIY Cloth Face Mask With Air Filter use online delivery system to channelling with
customers . The pandemic situation makes people stay at home and shopping through e-
commerce marketplace . Each delivery product comes with development feedback to be sent
back to the product couriers . The mind mapping approach of generating face mask with air
filter can be used for other products such a Personal protective equipment .
| EMAIL:
ID_NUM:
NAME_STUDENT: Vetri Faezah
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: DIY Cloth Face Mask With Air Filter
By Vetri Faezah
Challenge
Since first being recorded late last year in China , the Covid-19 coronavirus has spread
around the world , and been declared a pandemic by the World Health Organization . COVID-
19 spreads mainly from person to person through respiratory droplets produced when an
infected person coughs , sneezes , or talks . These droplets can land in the mouths or noses of
people who are nearby or possibly be inhaled into the lungs . Studies and evidence on
infection control report that these droplets usually travel around 6 feet .
Wear cloth face coverings in public settings where other social distancing measures
are difficult to maintain , such as grocery stores , pharmacies , and gas stations . Cloth face
coverings may slow the spread of the virus and help people who may have the virus and do
not know it from transmitting it to others . Furthermore , Cloth face coverings can be made
from household items .
Selection
From those problems above , I have an initiative to develop small - medium enterprises
who has aspiration to make a DIY face mask with air filter for people to cover their virus
spreading . It ’s not only to protect people from the virus , but also boosting the income for
these lower - economy income .
This section , I chose mind mapping tools to organize the information . The reason
behind the selection is to look for and managing the information so I can find the proper
formula to create face mask with air filter .
Insight
The Mind mapping tool of Covid-19 condition makes face mask product high demand around
the world . This term will continue trough so - called “ New Normal ” . The result of this mind
map are to create face mask with air filter with 5 excellences :
• Washable
• Reusable
• The filter can be refilled with material that easily obtained
• Soft cloth can be used everyone
• Substituting disposable mask
Approach
This DIY Cloth Face Mask With Air Filter use online delivery system to channelling with
customers . The pandemic situation makes people stay at home and shopping through e-
commerce marketplace . Each delivery product comes with development feedback to be sent
back to the product couriers . The mind mapping approach of generating face mask with air
filter can be used for other products such a Personal protective equipment .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Vetri Faezah"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9103 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | MIND MAPPING TOOL
INTRODUCTION
I am a production engineer at small scale industry , which is producing tower parts ( mainly angles of different cross sections according to customer requirement ) for high power transmission . There are various process performed ( like cut , punch , stamp , drilling , plasma arc cutting , bending and after bend hole in heavy cross section angle ) some of which are performed by CNC and others are by workers manually . Fig below shows a production layout of that area where I am working .
CHALLENGE
As a production engineer the biggest challenge is customer satisfaction i.e. reduces lead time between order and delivery of products , as well as provide good quality product . Because placing order on time satisfy customers and create a good relationship as well as provide competitive advantage in the field of manufacturing . Other than customer satisfaction the second problem is , to gain profit and reduces cost and lead time , reduction of defects , increases production rate , minimise the rejection and rework and saves energy . There are some important questions that I have asked myself are discussed below:-
• What are the key problems that create unwanted delay to placing orders to the customers , and increases lead time ?
• How to increase production rate so we can gain profit as well as satisfy our key customers and make a good relationship with new customers ?
• Why our production process produces defects that either required rework or rejection . This rejection and rework increases production cost and extra time than required time and involve more workers ?
To find answer all of the above mentioned questions , I adopt a design thinking tool , which is discussed in our next step , i.e. our selection step .
SELECTION
I selected Mind Mapping tool . Mind mapping is a design thinking tool which helps us to find out different patterns and insights in our current working area , by considering various attributes and data collected by us . From our challenge step we found that we have various problems having different patterns like some are related to customers , some are from production and technical point of view , some are related to monetary value and having environmental perspective ( energy saving ) also . Mind Mapping tool provide us insight from current reality to future possibilities .
I am here at the stage of what is ? That is I want to know about current reality of my production area , I am here not looking for any innovative design or design challenge , I am here looking for deep understanding about my production process so I can make a criteria from current reality to future possibilities , which help us to solve my challenges as a production engineer that I have already discussed in our challenge step and find answers of all the questions . Mind mapping tool make a bridge between current realities to future possibilities and provide design criteria that helps us to solve various problems that are interrelated to each other . Other than this Mind Mapping is more visual and creative tool , hence I selected Mind mapping for our problem .
APPLICATION
First of all to find out current reality of production line I prepared a current state value stream map , which is a symbolic representation of whole production area , which gives us information about who are the our suppliers , what are the our key product that we buy from suppliers . It gives us information about how much inventory having in raw yard , and in between various processes of our production line , what are the defects and why this defects occurs . It also gives us very important information about our customers , who are our key customers , what makes them satisfy , what they wants from us etc . Value stream map helps me to visualize all of my production process . Here I am discussing few steps that I used to prepare current value stream map:-
1 . First of all I prepared a process line of current process and did time study , motion study and
method study to find out all necessary information like how much inventory we stored , value added time and non value added time , cycle time , change over time and lead time between order and delivery etc .
2 . To time , motion & method study I hired some intern and trainee engineers , their dedication and
sincere contribution helped me to fill all important data in my current value stream map and identifying the current reality of process .
Hence current value stream map provide me answers of the entire questions that I have asked in our challenge step . All answers are discussed below .
1 . I found that in raw yard the stacking of materials is very poor and messy , which takes extra and
unnecessary time to finding material for further processing and increases cycle time between processes .
2 . There is excess inventory between two processes like CNC & Notching ; here it is necessary to
convert them in to constant work in process inventory .
3 . I found causes of defects are over processing and ignorance by workers in galvanization , these
defects causes rejection and rework , and increase lead time .
4 . In packing and dispatching zone more worker are required and I found that some works are not
taking seriously their work and took unnecessary time to finish the work .
Hence from all data that I have collected , I found that all of these increases lead time for placing orders to customers , this delay in placing orders makes our key customers dissatisfied , and this dissatisfaction of customers spoiled our relation with them and creates a bad image in competitive world . We can lose our key customers . Other than this , defects cause obstacles between process flow and slower the production rate which increases cost and time and if will not control all problems then our industry will not gain profit .
In our next step I am discussing about what I have learned from Mind mapping tool and how it helped me to solve my challenges .
INSIGHT
Before using this tool I was thinking that problems comes due to technical reasons or faults in machines and try to solve them but I had never found exact solution of this .
After applying Mind mapping I found that my thinking to see problems has been changed , it helps me to visualize problems , it changes my mind set to see different patterns in problems , it tells me problems not only comes from a single area it comes from many other reasons that are interrelated to each other . It also provides me a vision so I can generate some creative ideas to solve my problem challenges .
The most important thing that I have learned from mind mapping is , thinking about possibilities . Before applying this I did not think about future possibilities and I was in a steady state and think that everything is going good and no need to do any changes in any process but I was wrong because there are many areas where improvement needed . Hence it provides me a creative vision , changes my mind set , and I start thinking about idea generation for future possibilities and triggering my intuition for challenges .
APPROACH
Mind mapping provide me insight for future possibilities . There are so many ideas that come in to my mind ; these ideas are may be the solution of my challenge . My next step is to translate all of insights that I have gained from mind mapping in to design criteria . Design criteria are the transition from what is to what if stage . At this step there are so many ideas but I do not know which one is good so I will discuss all this ideas with my team , and we will go with possibilities .
There is an example of possibility , we can merge two processes like CNC and Notching together and use automation . This is an idea , like this various ideas in my mind . Here I will use mind mapping tool again to prepare design criteria and focus on possibilities , for next stage what if . Once I find a solution then I will think about another tool like learning launch , for our next step what wows and what works .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: MIND MAPPING TOOL
INTRODUCTION
I am a production engineer at small scale industry , which is producing tower parts ( mainly angles of different cross sections according to customer requirement ) for high power transmission . There are various process performed ( like cut , punch , stamp , drilling , plasma arc cutting , bending and after bend hole in heavy cross section angle ) some of which are performed by CNC and others are by workers manually . Fig below shows a production layout of that area where I am working .
CHALLENGE
As a production engineer the biggest challenge is customer satisfaction i.e. reduces lead time between order and delivery of products , as well as provide good quality product . Because placing order on time satisfy customers and create a good relationship as well as provide competitive advantage in the field of manufacturing . Other than customer satisfaction the second problem is , to gain profit and reduces cost and lead time , reduction of defects , increases production rate , minimise the rejection and rework and saves energy . There are some important questions that I have asked myself are discussed below:-
• What are the key problems that create unwanted delay to placing orders to the customers , and increases lead time ?
• How to increase production rate so we can gain profit as well as satisfy our key customers and make a good relationship with new customers ?
• Why our production process produces defects that either required rework or rejection . This rejection and rework increases production cost and extra time than required time and involve more workers ?
To find answer all of the above mentioned questions , I adopt a design thinking tool , which is discussed in our next step , i.e. our selection step .
SELECTION
I selected Mind Mapping tool . Mind mapping is a design thinking tool which helps us to find out different patterns and insights in our current working area , by considering various attributes and data collected by us . From our challenge step we found that we have various problems having different patterns like some are related to customers , some are from production and technical point of view , some are related to monetary value and having environmental perspective ( energy saving ) also . Mind Mapping tool provide us insight from current reality to future possibilities .
I am here at the stage of what is ? That is I want to know about current reality of my production area , I am here not looking for any innovative design or design challenge , I am here looking for deep understanding about my production process so I can make a criteria from current reality to future possibilities , which help us to solve my challenges as a production engineer that I have already discussed in our challenge step and find answers of all the questions . Mind mapping tool make a bridge between current realities to future possibilities and provide design criteria that helps us to solve various problems that are interrelated to each other . Other than this Mind Mapping is more visual and creative tool , hence I selected Mind mapping for our problem .
APPLICATION
First of all to find out current reality of production line I prepared a current state value stream map , which is a symbolic representation of whole production area , which gives us information about who are the our suppliers , what are the our key product that we buy from suppliers . It gives us information about how much inventory having in raw yard , and in between various processes of our production line , what are the defects and why this defects occurs . It also gives us very important information about our customers , who are our key customers , what makes them satisfy , what they wants from us etc . Value stream map helps me to visualize all of my production process . Here I am discussing few steps that I used to prepare current value stream map:-
1 . First of all I prepared a process line of current process and did time study , motion study and
method study to find out all necessary information like how much inventory we stored , value added time and non value added time , cycle time , change over time and lead time between order and delivery etc .
2 . To time , motion & method study I hired some intern and trainee engineers , their dedication and
sincere contribution helped me to fill all important data in my current value stream map and identifying the current reality of process .
Hence current value stream map provide me answers of the entire questions that I have asked in our challenge step . All answers are discussed below .
1 . I found that in raw yard the stacking of materials is very poor and messy , which takes extra and
unnecessary time to finding material for further processing and increases cycle time between processes .
2 . There is excess inventory between two processes like CNC & Notching ; here it is necessary to
convert them in to constant work in process inventory .
3 . I found causes of defects are over processing and ignorance by workers in galvanization , these
defects causes rejection and rework , and increase lead time .
4 . In packing and dispatching zone more worker are required and I found that some works are not
taking seriously their work and took unnecessary time to finish the work .
Hence from all data that I have collected , I found that all of these increases lead time for placing orders to customers , this delay in placing orders makes our key customers dissatisfied , and this dissatisfaction of customers spoiled our relation with them and creates a bad image in competitive world . We can lose our key customers . Other than this , defects cause obstacles between process flow and slower the production rate which increases cost and time and if will not control all problems then our industry will not gain profit .
In our next step I am discussing about what I have learned from Mind mapping tool and how it helped me to solve my challenges .
INSIGHT
Before using this tool I was thinking that problems comes due to technical reasons or faults in machines and try to solve them but I had never found exact solution of this .
After applying Mind mapping I found that my thinking to see problems has been changed , it helps me to visualize problems , it changes my mind set to see different patterns in problems , it tells me problems not only comes from a single area it comes from many other reasons that are interrelated to each other . It also provides me a vision so I can generate some creative ideas to solve my problem challenges .
The most important thing that I have learned from mind mapping is , thinking about possibilities . Before applying this I did not think about future possibilities and I was in a steady state and think that everything is going good and no need to do any changes in any process but I was wrong because there are many areas where improvement needed . Hence it provides me a creative vision , changes my mind set , and I start thinking about idea generation for future possibilities and triggering my intuition for challenges .
APPROACH
Mind mapping provide me insight for future possibilities . There are so many ideas that come in to my mind ; these ideas are may be the solution of my challenge . My next step is to translate all of insights that I have gained from mind mapping in to design criteria . Design criteria are the transition from what is to what if stage . At this step there are so many ideas but I do not know which one is good so I will discuss all this ideas with my team , and we will go with possibilities .
There is an example of possibility , we can merge two processes like CNC and Notching together and use automation . This is an idea , like this various ideas in my mind . Here I will use mind mapping tool again to prepare design criteria and focus on possibilities , for next stage what if . Once I find a solution then I will think about another tool like learning launch , for our next step what wows and what works .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11450 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
Challenge & Selection
I used storytelling as my tool to present my imagination in the form of a story narrating , I ’m presenting my new children 's book in my Instagram account for Christmas and the main challenges , I face is getting a pause in the imagination for some moment , in the same time I got stuck somewhere in my stories by having two or more ideas at a time . Though I faced such difficulties I was able to take my creativity the next level , and made me successful to conclude my story each time .
Application
So , the actual use of storytelling started in my life when I started writing children 's books , I wanted to develop my skills both in drawing along with the narration of the story . As I was already good in painting and drawing skills , I thought of starting a book in my own way , and the one of the inspirations to start this thing was Japanese illustrations .
I thought of something new and unique in my book so I ’ve selected a star and a Christmas tree as main characters
And I ’ve chosen Instagram as the best free social media platform to showcase my talent of storytelling
Insight & Approach
I 've been practicing children 's book writing for the last year now I just got developed more in these skills , even people have started supporting me , and sending their opinions and feedbacks over the weekly uploads that I ’m doing , which helped me in analyzing myself and develop the outcome of the story to be narrated for the upcoming weeks
Though I ’ve selected storytelling as my tool and would like to continue with this approach to keep developing my creativity in this aspect . And in the future , I would also like to use various other tools like Visualization , Mind mapping , etc . to give a better output in my thought process .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
Challenge & Selection
I used storytelling as my tool to present my imagination in the form of a story narrating , I ’m presenting my new children 's book in my Instagram account for Christmas and the main challenges , I face is getting a pause in the imagination for some moment , in the same time I got stuck somewhere in my stories by having two or more ideas at a time . Though I faced such difficulties I was able to take my creativity the next level , and made me successful to conclude my story each time .
Application
So , the actual use of storytelling started in my life when I started writing children 's books , I wanted to develop my skills both in drawing along with the narration of the story . As I was already good in painting and drawing skills , I thought of starting a book in my own way , and the one of the inspirations to start this thing was Japanese illustrations .
I thought of something new and unique in my book so I ’ve selected a star and a Christmas tree as main characters
And I ’ve chosen Instagram as the best free social media platform to showcase my talent of storytelling
Insight & Approach
I 've been practicing children 's book writing for the last year now I just got developed more in these skills , even people have started supporting me , and sending their opinions and feedbacks over the weekly uploads that I ’m doing , which helped me in analyzing myself and develop the outcome of the story to be narrated for the upcoming weeks
Though I ’ve selected storytelling as my tool and would like to continue with this approach to keep developing my creativity in this aspect . And in the future , I would also like to use various other tools like Visualization , Mind mapping , etc . to give a better output in my thought process .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16787 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling to my boss
Challenge & Selection
Storytelling is a very effective tool in business . I am currently working in a strategic
consulting farm . Every consultant search lots of information everyday but forgets it because
everyone is swamped in work . I am carrying out a project with four members . Every member
of the team has 30 minutes meeting with the boss once a day . My boss is in charge of multiple
projects , and his schedule is entered in increments in meetings with other projects and with
clients . Because he can not take time to eat lunch , so eats during the meeting . I really want
to spend more time on the meeting with him , but he is busy and it is necessary to do it in 30
minutes . However , there are many things that can not be fully conveyed to him at the 30-
minute meeting . Even though we talked to him about how great our proposal is , 30 minutes
is not enough to convey significant importance to him . So we had to make new proposals
again and again . Therefore , I decided to test 30 minutes effectively to talk to my boss using
this Storytelling .
Application
One day I tried using Storytelling . At that time , we were engaged in a new business
development project centered on entertainment with an IT company . It was a proposal of
application services targeted 20,000 people . Considering what kind of service to deliver ,
we investigated what services are popular in the world . We have listed the best 50
application services all over the world , some video distribution application services are
very unique and interesting , and the members are confident that this service will definitely
be prevalent in Japan . I decided to tell my boss the service we found is amazing in 30-
minute meeting . In past meetings , I just showed interesting services in documents and
just told him an overview . And I explained logically why the trend is going on . My boss
always looked bored . Although this time , before the meeting , I explained to the members
how to utilize Storytelling and explained how the video service is interesting as a story . I
said to my boss in the meeting,“I actually downloaded the application and used the
video distribution service in the evening at home . I got stuck in the animation video
delivered by high school students , it was very interesting and I talked about stories I saw
from episodes 1 to 10 Did . On the day of weekends , I watched the high school students '
animated images all day long and finally told them that I became an avid fan so as to
send a cheering message to high school students . ”
Insight & Approach
When I finished telling my story , he seemed interested than ever and began downloading
the application to his smartphone . We were very surprised because it was the first time
that he actually used the service we introduced . I learned that this storytelling , tells the
fun of the service and the feelings felt by people effectively to listener . It made me want
to use storytelling at the next meeting again . This time , the handouts were sentences
described . Next time I 'm thinking to make a challenge that what combination can make
the Storytelling more effectively . Maybe handouts with illustrations drawn were better . I
would like to decide with members next time .
I only knew to convey the presentation as a consultant , which is to tell logically , but now
I learned a new way to tell my feelings how the service was interesting by storytelling . I
am very grateful !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling to my boss
Challenge & Selection
Storytelling is a very effective tool in business . I am currently working in a strategic
consulting farm . Every consultant search lots of information everyday but forgets it because
everyone is swamped in work . I am carrying out a project with four members . Every member
of the team has 30 minutes meeting with the boss once a day . My boss is in charge of multiple
projects , and his schedule is entered in increments in meetings with other projects and with
clients . Because he can not take time to eat lunch , so eats during the meeting . I really want
to spend more time on the meeting with him , but he is busy and it is necessary to do it in 30
minutes . However , there are many things that can not be fully conveyed to him at the 30-
minute meeting . Even though we talked to him about how great our proposal is , 30 minutes
is not enough to convey significant importance to him . So we had to make new proposals
again and again . Therefore , I decided to test 30 minutes effectively to talk to my boss using
this Storytelling .
Application
One day I tried using Storytelling . At that time , we were engaged in a new business
development project centered on entertainment with an IT company . It was a proposal of
application services targeted 20,000 people . Considering what kind of service to deliver ,
we investigated what services are popular in the world . We have listed the best 50
application services all over the world , some video distribution application services are
very unique and interesting , and the members are confident that this service will definitely
be prevalent in Japan . I decided to tell my boss the service we found is amazing in 30-
minute meeting . In past meetings , I just showed interesting services in documents and
just told him an overview . And I explained logically why the trend is going on . My boss
always looked bored . Although this time , before the meeting , I explained to the members
how to utilize Storytelling and explained how the video service is interesting as a story . I
said to my boss in the meeting,“I actually downloaded the application and used the
video distribution service in the evening at home . I got stuck in the animation video
delivered by high school students , it was very interesting and I talked about stories I saw
from episodes 1 to 10 Did . On the day of weekends , I watched the high school students '
animated images all day long and finally told them that I became an avid fan so as to
send a cheering message to high school students . ”
Insight & Approach
When I finished telling my story , he seemed interested than ever and began downloading
the application to his smartphone . We were very surprised because it was the first time
that he actually used the service we introduced . I learned that this storytelling , tells the
fun of the service and the feelings felt by people effectively to listener . It made me want
to use storytelling at the next meeting again . This time , the handouts were sentences
described . Next time I 'm thinking to make a challenge that what combination can make
the Storytelling more effectively . Maybe handouts with illustrations drawn were better . I
would like to decide with members next time .
I only knew to convey the presentation as a consultant , which is to tell logically , but now
I learned a new way to tell my feelings how the service was interesting by storytelling . I
am very grateful !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17394 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping
1 . Challenge : Describe your challenge , including all relevant information .
We had started a new project several months ago . We are developing a new Core Data Base system for all transactions of one investment bank .
After we have completed the first part of the project and presented a Demo . Shortly after demo our boss called up a meeting and said : “ Listen guys ! We are spending a huge sum of money on this project and I am not happy how it goes ” . It was like a bolt out of the blue . No one expected it because everything was on schedule as planned before . So we said : “ But boss , what is wrong ? We are doing as we expected ? ” He shrugged and said that we are building a new system with latest technologies and outstanding functionality like we never had before . He also said that he considers us all creative so he is expecting new ideas and have n’t seen any yet .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. ,
what it is and why you selected it for your challenge -- including any appropriate video lecture references ) .
Mind mapping tool is basically used for getting new insights and patterns for idea generation process in what if stage . To accomplish this you must organize and present your data in a way that lets hidden patterns and implications emerge . The general idea is to present all important information for your peers visibly and at once and then look for patterns and insights with your team .
Given the request from my boss I said to myself “ Why do n’t you try this Mind Mapping tool ? Run a workshop with it , get new insights and then get new ideas ” . Said and done .
3 . Application : Describe how you applied the tool you selected to your
challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) .
We had decided to run a workshop . And had invited about 30 colleagues from other project teams .
We made several posters with information about new Transactions Core Data Base , its capabilities and about technology we were using .
Then we run a presentation about Mind Mapping tool and about our workshop ’s goals . After that we gave 30 minutes to our participants to study posters on their own . And we asked them to write on the sticky notes any new ideas inspired by posters or new information .
Then we asked participants to split into teams , consisting of five people each and asked them to share the ideas inside their team and rearrange them in groups or theme clusters . And gave 20 minutes for that .
After that we asked teams to name their themes , write them on a whiteboard and add sticky notes that are related to that theme . It took another 20 minutes .
On the next step we asked all teams to look for insight statements related to the themes and then look for meaningful connections between those statements .
Finally we ask all participants main questions for generating the design criteria : “ if anything were possible , what criteria would a new design meet ? ”
And it was a success . We have got 25 new ideas for possible solutions for our challenge .
4 . Insight : Describe the insight you gained from applying the tool you selected
to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
I have learned from this experience that working in a big team gives much more results that I have expected and design thinking tools help to organize this process well .
I think that we can get unlimited number of ideas and we could use this tool more and more times to get new ones . We just need more information and time . This approach helps to remove all constraint and get new ideas for your challenge .
5 . Approach : Describe what you might do differently next time -- applying the
same tool you selected or a different one -- and the reason(s ) why .
Next time I will surely use this tool . I really like it and I really like results .
And now I understand that we have to prepare informations more carefully . We have to spend more time arranging it in posters because sometimes we were used to explain some data and concepts and were not always precise . I mean that when you are explaining a concept or a batch of info to the group of people it can be understood differently . Visual information like images gives a more unified insight .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping
1 . Challenge : Describe your challenge , including all relevant information .
We had started a new project several months ago . We are developing a new Core Data Base system for all transactions of one investment bank .
After we have completed the first part of the project and presented a Demo . Shortly after demo our boss called up a meeting and said : “ Listen guys ! We are spending a huge sum of money on this project and I am not happy how it goes ” . It was like a bolt out of the blue . No one expected it because everything was on schedule as planned before . So we said : “ But boss , what is wrong ? We are doing as we expected ? ” He shrugged and said that we are building a new system with latest technologies and outstanding functionality like we never had before . He also said that he considers us all creative so he is expecting new ideas and have n’t seen any yet .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. ,
what it is and why you selected it for your challenge -- including any appropriate video lecture references ) .
Mind mapping tool is basically used for getting new insights and patterns for idea generation process in what if stage . To accomplish this you must organize and present your data in a way that lets hidden patterns and implications emerge . The general idea is to present all important information for your peers visibly and at once and then look for patterns and insights with your team .
Given the request from my boss I said to myself “ Why do n’t you try this Mind Mapping tool ? Run a workshop with it , get new insights and then get new ideas ” . Said and done .
3 . Application : Describe how you applied the tool you selected to your
challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) .
We had decided to run a workshop . And had invited about 30 colleagues from other project teams .
We made several posters with information about new Transactions Core Data Base , its capabilities and about technology we were using .
Then we run a presentation about Mind Mapping tool and about our workshop ’s goals . After that we gave 30 minutes to our participants to study posters on their own . And we asked them to write on the sticky notes any new ideas inspired by posters or new information .
Then we asked participants to split into teams , consisting of five people each and asked them to share the ideas inside their team and rearrange them in groups or theme clusters . And gave 20 minutes for that .
After that we asked teams to name their themes , write them on a whiteboard and add sticky notes that are related to that theme . It took another 20 minutes .
On the next step we asked all teams to look for insight statements related to the themes and then look for meaningful connections between those statements .
Finally we ask all participants main questions for generating the design criteria : “ if anything were possible , what criteria would a new design meet ? ”
And it was a success . We have got 25 new ideas for possible solutions for our challenge .
4 . Insight : Describe the insight you gained from applying the tool you selected
to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
I have learned from this experience that working in a big team gives much more results that I have expected and design thinking tools help to organize this process well .
I think that we can get unlimited number of ideas and we could use this tool more and more times to get new ones . We just need more information and time . This approach helps to remove all constraint and get new ideas for your challenge .
5 . Approach : Describe what you might do differently next time -- applying the
same tool you selected or a different one -- and the reason(s ) why .
Next time I will surely use this tool . I really like it and I really like results .
And now I understand that we have to prepare informations more carefully . We have to spend more time arranging it in posters because sometimes we were used to explain some data and concepts and were not always precise . I mean that when you are explaining a concept or a batch of info to the group of people it can be understood differently . Visual information like images gives a more unified insight .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18703 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Challenge
Communicating effectively through drawing is not as simple as selecting the right approach . Learning how to see two - dimensional and three - dimensional information , understanding its complexities , and interpreting from varied points of view is necessary . This is a challenge for me in design and engineering who has varied but shallow visual experiences . I can range from being quite insensitive to the physical world around me to having specific but narrow experiences .
Selection
Creating a research wall is a great way to display insights , photos , and artifacts – all the relevant research outputs in one place . This approach helps me build connections between different findings and understand the bigger picture . The visual aspect of the wall triggers idea generation and enables project members to better understand research insights . For this reason , design thinkers often use tools such as persona which give a face to the customer / interviewee .
Visual tools that can be used for understanding the problem are for e.g. personas , mind maps , customer journey maps .
Application
In the same way that sketching helps the designer to think and elaborate ideas , early prototyping is another way of visualizing and testing new solutions , it is a visual manifestation of concepts , the transformation of an idea in a testable model . In another word , the use of prototyping transforms ideas from drawings on paper to tangible solutions . Visual tools that can be used for prototyping are for e.g. , desktop walkthrough , cardboard prototyping , paper prototyping , role - playing .
Insight
The drawing for designers is a way to express their ideas and only drawing simultaneously reveals both the functional characteristics of an idea and its emotional content . It is not necessary to poses good drawing skills – as the popular saying goes “ a picture is worth a thousand words ” and even a simple sketch can tell us more than a 10 - minute description of an idea . In a group setting , visualization helps to spark idea generation . Seeing what other people are drawing , adding elements to their drawing , or simply discussing the sketches helps to build on top of each other ’s ideas . Brainstorming sessions can be also enhanced using visual props such as nudge cards to stimulate idea creation .
Approach
When used , this approach offers a rapid means for developing structured forms that are accurate in proportion , perspective yet can be sufficiently flexible . By placing and securing tracing paper over the grid , I can shape information into coherent statements of intent and effectively modify their thinking ( design ) to create better proposals .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Challenge
Communicating effectively through drawing is not as simple as selecting the right approach . Learning how to see two - dimensional and three - dimensional information , understanding its complexities , and interpreting from varied points of view is necessary . This is a challenge for me in design and engineering who has varied but shallow visual experiences . I can range from being quite insensitive to the physical world around me to having specific but narrow experiences .
Selection
Creating a research wall is a great way to display insights , photos , and artifacts – all the relevant research outputs in one place . This approach helps me build connections between different findings and understand the bigger picture . The visual aspect of the wall triggers idea generation and enables project members to better understand research insights . For this reason , design thinkers often use tools such as persona which give a face to the customer / interviewee .
Visual tools that can be used for understanding the problem are for e.g. personas , mind maps , customer journey maps .
Application
In the same way that sketching helps the designer to think and elaborate ideas , early prototyping is another way of visualizing and testing new solutions , it is a visual manifestation of concepts , the transformation of an idea in a testable model . In another word , the use of prototyping transforms ideas from drawings on paper to tangible solutions . Visual tools that can be used for prototyping are for e.g. , desktop walkthrough , cardboard prototyping , paper prototyping , role - playing .
Insight
The drawing for designers is a way to express their ideas and only drawing simultaneously reveals both the functional characteristics of an idea and its emotional content . It is not necessary to poses good drawing skills – as the popular saying goes “ a picture is worth a thousand words ” and even a simple sketch can tell us more than a 10 - minute description of an idea . In a group setting , visualization helps to spark idea generation . Seeing what other people are drawing , adding elements to their drawing , or simply discussing the sketches helps to build on top of each other ’s ideas . Brainstorming sessions can be also enhanced using visual props such as nudge cards to stimulate idea creation .
Approach
When used , this approach offers a rapid means for developing structured forms that are accurate in proportion , perspective yet can be sufficiently flexible . By placing and securing tracing paper over the grid , I can shape information into coherent statements of intent and effectively modify their thinking ( design ) to create better proposals .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22674 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge and Selection
The problem I would like to solve using Design Thinking Approach would be the shortage of blood and plasma donors during this global pandemic . Currently , life on our planet is battling an unprecedented problem that has presented itself and it has been testing all the different organisations and systems we have put into place . If we take into the consideration the situation of India , along with COVID-19 we have had to face Cyclones , Flooding , Heavy Rainfall , Landslides , Industrial Accidents and many more disastrous situations that have claimed the life of many . Millions of people have lost their jobs and have travelled on foot or by public transport back to their native places . The world currently has over 20 Million people who have been affected by the coronavirus . The most promising solution has been plasma therapy . For this a person who has been tested negative has to donate his / her plasma after a certain amount of time to help other patients who are in critical conditions to recuperate . It has also become even harder for patients with Chronic illnesses with urgent need of blood transfusions to get blood due to the situation . Story telling is a great tool to express our view point and perspective . It allows us to use just the right words and stir the emotions of our audience and cause intellectual stimulation . By conveying our story , we can encourage them to introspect and understand the problem at hand in a better and more insightful way .
Scope and Application
First , in our journey of storytelling we can begin by building empathy in our audience by talking about people who benefit from blood donations the most . According to reports over 170,000 have been diagnosed with Leukaemia , where a lot of blood is needed . Even in emergency rooms dealing with accidents etc , blood plays a vital role in saving lives of people who has lost a lot blood due to the tragedy that has befallen them . Due to how quickly the virus has started to spread and lockdown in many countries a lot of people who regularly donated blood is now scared to step out due to fear of the virus . Because of this there is a lot of pressure on the healthcare system and our blood banks . A solution needs to be determined in order to make more people aware about the severity of the situation and to clear the myths that surround blood donation . We need to get more people to donate blood and the COVID survivors to donate plasma so that lives can be saved . All of this can be portrayed either by Visual Aids such as videos and pictures as well , to develop empathy . After this we can move on to busting the myths that surround Blood and Plasma donation to make people understand that it neither causes weakness or affects their health in anyway . Healthy individuals can make up this lost blood in no time . We need to look at the data of the people who are currently enrolled and donate blood regularly and then work on the demographic that seems to be most detached from it . This way we will be able to figure out where we need to focus our efforts the most and focus and highlight our story there . Then it can move on to talking about the extremely hygienic and safe methods that are used by blood banks and hospitals to ensure the safety of donors during such a hard time . By wearing a mask and gloves we can avoid getting any sort of infections during our visit to such institutions . All of this can either be made as a video aid or simply into a presentation using pictures and charts for representing the data .
Insight & Approach
This can easily become a true eyeopener for most people as they have not considered the impact of such a thing . If I wanted to approach this issue differently , we could have also used the Visualisation tool , where by simple charts , graphs and other visual aids , the severity of such a situation can be easily visualised and explained to the audience . I work for an NGO called Robin Hood Army , and this approach has really worked wonders . We have been able to convince people to become regular blood donors and become COVID warriors .
I also tried to include moving stories of people ’s personal experiences in such situation which helps others connect to the situation at a very humane level . Due to this course and its insights , I was able to make a real difference .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge and Selection
The problem I would like to solve using Design Thinking Approach would be the shortage of blood and plasma donors during this global pandemic . Currently , life on our planet is battling an unprecedented problem that has presented itself and it has been testing all the different organisations and systems we have put into place . If we take into the consideration the situation of India , along with COVID-19 we have had to face Cyclones , Flooding , Heavy Rainfall , Landslides , Industrial Accidents and many more disastrous situations that have claimed the life of many . Millions of people have lost their jobs and have travelled on foot or by public transport back to their native places . The world currently has over 20 Million people who have been affected by the coronavirus . The most promising solution has been plasma therapy . For this a person who has been tested negative has to donate his / her plasma after a certain amount of time to help other patients who are in critical conditions to recuperate . It has also become even harder for patients with Chronic illnesses with urgent need of blood transfusions to get blood due to the situation . Story telling is a great tool to express our view point and perspective . It allows us to use just the right words and stir the emotions of our audience and cause intellectual stimulation . By conveying our story , we can encourage them to introspect and understand the problem at hand in a better and more insightful way .
Scope and Application
First , in our journey of storytelling we can begin by building empathy in our audience by talking about people who benefit from blood donations the most . According to reports over 170,000 have been diagnosed with Leukaemia , where a lot of blood is needed . Even in emergency rooms dealing with accidents etc , blood plays a vital role in saving lives of people who has lost a lot blood due to the tragedy that has befallen them . Due to how quickly the virus has started to spread and lockdown in many countries a lot of people who regularly donated blood is now scared to step out due to fear of the virus . Because of this there is a lot of pressure on the healthcare system and our blood banks . A solution needs to be determined in order to make more people aware about the severity of the situation and to clear the myths that surround blood donation . We need to get more people to donate blood and the COVID survivors to donate plasma so that lives can be saved . All of this can be portrayed either by Visual Aids such as videos and pictures as well , to develop empathy . After this we can move on to busting the myths that surround Blood and Plasma donation to make people understand that it neither causes weakness or affects their health in anyway . Healthy individuals can make up this lost blood in no time . We need to look at the data of the people who are currently enrolled and donate blood regularly and then work on the demographic that seems to be most detached from it . This way we will be able to figure out where we need to focus our efforts the most and focus and highlight our story there . Then it can move on to talking about the extremely hygienic and safe methods that are used by blood banks and hospitals to ensure the safety of donors during such a hard time . By wearing a mask and gloves we can avoid getting any sort of infections during our visit to such institutions . All of this can either be made as a video aid or simply into a presentation using pictures and charts for representing the data .
Insight & Approach
This can easily become a true eyeopener for most people as they have not considered the impact of such a thing . If I wanted to approach this issue differently , we could have also used the Visualisation tool , where by simple charts , graphs and other visual aids , the severity of such a situation can be easily visualised and explained to the audience . I work for an NGO called Robin Hood Army , and this approach has really worked wonders . We have been able to convince people to become regular blood donors and become COVID warriors .
I also tried to include moving stories of people ’s personal experiences in such situation which helps others connect to the situation at a very humane level . Due to this course and its insights , I was able to make a real difference .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12152 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Learning Launch
Challenge
I am a member of a team of 4 who are trying to solve a problem related healthcare . To be specific we are controlling the dripping of saline bottle , monitoring the flow of saline and pressure control in the saline bottle to avoid backflow . By discussing the problem with doctors , nurse 's and patients and internet research we have gathered a problems related to custom saline bottle usages . Those are as follows :
1 ) Nurse need to control the dripping rate of saline at particular intervals , but due to
workload nurse may forget to act on time .
2 ) After completion of saline in the bottle , emptied bottle need to be changed
immediately , otherwise backflow of blood occurs .
3 ) Saline dripping rate , pressure data is not available in custom saline bottles 4 ) Nurses forget the time to change the emptied bottles .
Selection
Our team has gone through different tools used in design thinking processes and has selected the learning launch as our tool . As video lecture on learning launch says this tool helps us to conduct different experiments on protypes and select the best one suited considering advantages and disadvantages . The need here is the superior saline bottle having addressed above problems , and superiority is found by conducting experiments on different prototypes . We selected this to solve our problem because we had concept ready but to check whether our hypothesis works well , we need learning launch tool .
Application
For our first Learning Launch we had developed a smart saline monitoring system with alarming system and dripping control . For monitoring we used LCD display , for alarming we used lighting alarm's . And for controlling the backflow of blood we provided the manually operated mechanism . The prototype was tested on patient under doctors guidance and following results arrived
1 ) Nurse has to be within the range to control the dripping rate .
2 ) Lightning alarming range is limited .
3 ) LCD monitoring is good , but they some times need to access the data far from hoapitals , hence their is need of remote data accessible monitoring system .
Keeping the advantages and disadvantages we developed the 2nd learning launch . This time data of saline system such as pressure , dripping rate is accessible through their mobile with help of gsm module , they can automatically control the dropping rate with their mobiles . For alarming we used buzzer 's and also sms alert . It was tested for a week trials and doctors and nurses were satisfied with this prototype .
Insight
The insight we gained from applying learning launch tool was that to experimentally verify the assumption and prove our hypothesis . This insight helps to better our prototypes and modify it while still being in the design thinking process . The feedback helped us to modify the prototype in a better way and gave insights to include better mechanism and tools design to the product .
Approach
Our team have gone through different design thinking tools like mind maping , visualization , story telling , it was the time for learning launch . Our teams need to review the feedback got from earlier learning launches and apply insights for upcoming prototypes , and develop it into product having advantage 's than already existing similar market products , and achieve the market success .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Learning Launch
Challenge
I am a member of a team of 4 who are trying to solve a problem related healthcare . To be specific we are controlling the dripping of saline bottle , monitoring the flow of saline and pressure control in the saline bottle to avoid backflow . By discussing the problem with doctors , nurse 's and patients and internet research we have gathered a problems related to custom saline bottle usages . Those are as follows :
1 ) Nurse need to control the dripping rate of saline at particular intervals , but due to
workload nurse may forget to act on time .
2 ) After completion of saline in the bottle , emptied bottle need to be changed
immediately , otherwise backflow of blood occurs .
3 ) Saline dripping rate , pressure data is not available in custom saline bottles 4 ) Nurses forget the time to change the emptied bottles .
Selection
Our team has gone through different tools used in design thinking processes and has selected the learning launch as our tool . As video lecture on learning launch says this tool helps us to conduct different experiments on protypes and select the best one suited considering advantages and disadvantages . The need here is the superior saline bottle having addressed above problems , and superiority is found by conducting experiments on different prototypes . We selected this to solve our problem because we had concept ready but to check whether our hypothesis works well , we need learning launch tool .
Application
For our first Learning Launch we had developed a smart saline monitoring system with alarming system and dripping control . For monitoring we used LCD display , for alarming we used lighting alarm's . And for controlling the backflow of blood we provided the manually operated mechanism . The prototype was tested on patient under doctors guidance and following results arrived
1 ) Nurse has to be within the range to control the dripping rate .
2 ) Lightning alarming range is limited .
3 ) LCD monitoring is good , but they some times need to access the data far from hoapitals , hence their is need of remote data accessible monitoring system .
Keeping the advantages and disadvantages we developed the 2nd learning launch . This time data of saline system such as pressure , dripping rate is accessible through their mobile with help of gsm module , they can automatically control the dropping rate with their mobiles . For alarming we used buzzer 's and also sms alert . It was tested for a week trials and doctors and nurses were satisfied with this prototype .
Insight
The insight we gained from applying learning launch tool was that to experimentally verify the assumption and prove our hypothesis . This insight helps to better our prototypes and modify it while still being in the design thinking process . The feedback helped us to modify the prototype in a better way and gave insights to include better mechanism and tools design to the product .
Approach
Our team have gone through different design thinking tools like mind maping , visualization , story telling , it was the time for learning launch . Our teams need to review the feedback got from earlier learning launches and apply insights for upcoming prototypes , and develop it into product having advantage 's than already existing similar market products , and achieve the market success .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18094 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Challenge
The business of Government is in a state of constant change in order to assure delivery of services to its customers , stakeholders , constituents and partners . This is a challenge I face as a Management Consultant working with public sector clients . To modernize service delivery , you require an understanding of the problems and expectations of these groups in aligning business efforts to achieve operational effectiveness . Problems and opportunities could range from I ) a new technology being introduced and a requirement to enable the roll - out through a re - alignment in processes and people ; II ) a complete re - design of the business due to a change in mandate and service delivery partners ; III ) implementation of recommendations from the Auditor General . By assessing the current state , deriving measures for success and establishing design principles ; I ensure delivery of an aligned business future state that meets the expectations of my clients .
Selection
Visualization , as a tool , is important in my practice because I , as most of my clients , am visual . It provides a succinct , relatable representation of the business to highlight current and future areas of discovery . It helps in depicting inter - relationship between entities , shows accountability and value drivers from services provided and how the business contributes to the overall organizational mandate . Consulting is both about discovery and telling a story , taught through images it can be very compelling . The science of decoding and interpreting signs is a non - linear process ; visualization takes participants back to their innate learning urges allowing them to engage in asking questions and contributing to the discovery process .
References :
1 . http://www.sagepub.com/sites/default/files/upm- binaries/23938_Chapter_3___Creating_Program_Logic_Models.pdf
2 . https://www.axelos.com/CMSPages/GetFile.aspx?guid=cbf5524d-2d6b-4ac9-ad5c- c0e1bd6e2899
Application
Application
The challenges described above are best assessed from a visioning - strategic intent- desired outcomes perspective . Once the project brief has been confirmed , analysis of the current business environment can begin with a review of documents , stakeholder
interviews and data gathering exercises . The iterative process of review and validation with stakeholders is supported through the use of several visualization tools .
The 1st is a high - level value chain analysis tool which can further be transposed into contextual models . In charting a core service for example , a Supplier Input Process Output Customer ( SIPOC ) sheet is assigned each business then promoted to illustrative representations as Service Integration Accountability , Contextual Business and Program Logic Models . These models show the core service offerings of the business , entities involved end - to - end , the consumers of the service and the final valued output from a service .
A 2nd is a functional analysis framework which shows the continuum in the delivery of a program from the development of a strategy , planning through piloting , implementation , to operationalization , control and decommissioning . This helps identify responsible , accountable , as well as information and consultation partners for specific activities or tasks . It also helps businesses understand within their own existing ecosystem critical activities not “ owned ” by a business partner , those co- owned , why and at what level of engagement . This can be mapped in a workshop setting with partners assigned color codes in identifying opportunities and challenges by having partners identify their “ play areas ” .
Insight & Approach
At best , these are tools to aid the facilitation of discussions and the grasp of ideas/ concepts to lead to better understanding and collaboration . Their effectiveness is dependent on the subject matter , perceived usefulness by stakeholders in attaining a common ground of understanding in delving deeper and providing insights . In every engagement I have encountered , establishing the common ground is a necessity in bridging and bringing different perspectives , experiences , learning approaches together .
For example , in describing a service to a business partner , I have taken the liberty of drawing out and end - to - end process only to be told it was somewhat rudimentary . In sharing this with another business partner , they saw a lot of value in the representation and where able to provide further details to the process . Though the process diagram did not stimulate conversation with the initial business partner , it did stimulate further brainstorming scenarios in asking and answering the “ What ifs ” .
A variety of toolsets is certainly required !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Challenge
The business of Government is in a state of constant change in order to assure delivery of services to its customers , stakeholders , constituents and partners . This is a challenge I face as a Management Consultant working with public sector clients . To modernize service delivery , you require an understanding of the problems and expectations of these groups in aligning business efforts to achieve operational effectiveness . Problems and opportunities could range from I ) a new technology being introduced and a requirement to enable the roll - out through a re - alignment in processes and people ; II ) a complete re - design of the business due to a change in mandate and service delivery partners ; III ) implementation of recommendations from the Auditor General . By assessing the current state , deriving measures for success and establishing design principles ; I ensure delivery of an aligned business future state that meets the expectations of my clients .
Selection
Visualization , as a tool , is important in my practice because I , as most of my clients , am visual . It provides a succinct , relatable representation of the business to highlight current and future areas of discovery . It helps in depicting inter - relationship between entities , shows accountability and value drivers from services provided and how the business contributes to the overall organizational mandate . Consulting is both about discovery and telling a story , taught through images it can be very compelling . The science of decoding and interpreting signs is a non - linear process ; visualization takes participants back to their innate learning urges allowing them to engage in asking questions and contributing to the discovery process .
References :
1 . http://www.sagepub.com/sites/default/files/upm- binaries/23938_Chapter_3___Creating_Program_Logic_Models.pdf
2 . https://www.axelos.com/CMSPages/GetFile.aspx?guid=cbf5524d-2d6b-4ac9-ad5c- c0e1bd6e2899
Application
Application
The challenges described above are best assessed from a visioning - strategic intent- desired outcomes perspective . Once the project brief has been confirmed , analysis of the current business environment can begin with a review of documents , stakeholder
interviews and data gathering exercises . The iterative process of review and validation with stakeholders is supported through the use of several visualization tools .
The 1st is a high - level value chain analysis tool which can further be transposed into contextual models . In charting a core service for example , a Supplier Input Process Output Customer ( SIPOC ) sheet is assigned each business then promoted to illustrative representations as Service Integration Accountability , Contextual Business and Program Logic Models . These models show the core service offerings of the business , entities involved end - to - end , the consumers of the service and the final valued output from a service .
A 2nd is a functional analysis framework which shows the continuum in the delivery of a program from the development of a strategy , planning through piloting , implementation , to operationalization , control and decommissioning . This helps identify responsible , accountable , as well as information and consultation partners for specific activities or tasks . It also helps businesses understand within their own existing ecosystem critical activities not “ owned ” by a business partner , those co- owned , why and at what level of engagement . This can be mapped in a workshop setting with partners assigned color codes in identifying opportunities and challenges by having partners identify their “ play areas ” .
Insight & Approach
At best , these are tools to aid the facilitation of discussions and the grasp of ideas/ concepts to lead to better understanding and collaboration . Their effectiveness is dependent on the subject matter , perceived usefulness by stakeholders in attaining a common ground of understanding in delving deeper and providing insights . In every engagement I have encountered , establishing the common ground is a necessity in bridging and bringing different perspectives , experiences , learning approaches together .
For example , in describing a service to a business partner , I have taken the liberty of drawing out and end - to - end process only to be told it was somewhat rudimentary . In sharing this with another business partner , they saw a lot of value in the representation and where able to provide further details to the process . Though the process diagram did not stimulate conversation with the initial business partner , it did stimulate further brainstorming scenarios in asking and answering the “ What ifs ” .
A variety of toolsets is certainly required !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21071 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping ( Module 3 ) I choose
1 . Challenge : if you want to help people by offering an idea which gives them a
solution for a certain problem , maybe when you are not ready to describe it or you are not capable of describing it they will not give you any interest . Selection : I choose mind mapping because I believe in planning , the first step before you can start up any project on any activity in how can we link ideas together even if they are not related together , but when linked it will help me to make a decision .
2 . Application : our brains full of ideas which without arrangement and focusing on how
we arrange them with certain way and certain priorities can not have any value . Mind mapping will help and give me a smart way of describing what I want particularly .
3 . Insight : it helps to identify the idea itself by answering the four questions , what is ,
what if , what wows and finally what works , and am sure when answering these questions in sequence I will get the ideal result of what I want .
4 . Approach : the course was very useful and I think we have to take all of tools
described in it at all not individually in order to make right decisions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping ( Module 3 ) I choose
1 . Challenge : if you want to help people by offering an idea which gives them a
solution for a certain problem , maybe when you are not ready to describe it or you are not capable of describing it they will not give you any interest . Selection : I choose mind mapping because I believe in planning , the first step before you can start up any project on any activity in how can we link ideas together even if they are not related together , but when linked it will help me to make a decision .
2 . Application : our brains full of ideas which without arrangement and focusing on how
we arrange them with certain way and certain priorities can not have any value . Mind mapping will help and give me a smart way of describing what I want particularly .
3 . Insight : it helps to identify the idea itself by answering the four questions , what is ,
what if , what wows and finally what works , and am sure when answering these questions in sequence I will get the ideal result of what I want .
4 . Approach : the course was very useful and I think we have to take all of tools
described in it at all not individually in order to make right decisions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10728 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | VISUALIZATION – TALENT ACQUISITION
Sophie Shaw June 10 , 2018
CHALLENGE
Talent Acquisition ( Recruiting ) is viewed as a broken process delivering suboptimal value to stakeholders throughout our global organization . Although there are pockets of excellence , the standard customer experience is perceived as having little to no value with hiring managers sometimes believing they could do the job themselves and wondering about the necessity of Talent Acquisition . Negative perceptions of the effectiveness of Talent Acquisition are amplified when the organization is unable to produce talent in what hiring managers believe to be a reasonable amount of time .
We held a design thinking workshop and used all the tools discussed , however , after the brain - storming , mind - mapping and exploring the possible ( however blue sky it may have seemed ) we were challenged with providing a visual for one of the ideas that “ wowed , ” thus we used the visualization tool .
APPLICATION
At a high level , we discussed creating a global employer branding campaign that would serve as the framework for all employment marketing and nurturing a prospective global talent pool . Using visualization at this stage made absolute sense , for this goal , at a high level , is amorphous and requires on to put some meet on its bones . We hope to draw - in and engage semi - passive candidates into creating a relationship and dialogue with our company even when they were not seriously looking for a role and thereby create a readily identify and accessible talent pool for current and future openings . At its core , the roughed - out solution would include elements of gamification and social engagement .
We created a display oard that included green army man ( we had limited resources – no need to read any more into that ) , walking into a career site at which time they are promoted to answer a series of questions about the kind of professional and person they are ( we used bubbles to represent these questions ) . The answers to these questions led the professionals to be classified as one of our company ’s brand and thus created a searchable profile in our system . This group , then , represented our readily accessible and identified talent pool . We also had a picture of a manager , suffering through her work and frustrated by her workload and the stress resulting from having too few resources . We showed her picking up the phone and calling Talent Acquisition to engage them in assisting with resourced identification . We then show a recruiter tapping into the already identified talent pool ( green army men ) and delivering qualified talent in less than 1 week . We also attempted to show the business impact by depicting a happy hiring manager and used play money to show increased revenue opportunities when the organization is running at full capacity a greater percentage of the time .
INSIGHTS
The design thinking workshop provided many ideas which individually showed promise , but some , taken as a collective , played nicely together and held even greater promise . Using the visualization tool , helped the overall team to fully understand our proposal and ask the right questions providing further direction into creating a solution that would “ wow ” if ultimately implemented . We were able “ to achieve a sense of agreement and consensus with people ( our team ) , ( and ) … draw out conversation . As
VISUALIZATION – TALENT ACQUISITION
Sophie Shaw June 10 , 2018
Angela Meyer suggested , we were successfully able “ to get things done and to solve problems ” ensuring we were understood and that people “ align{ed } their ideas with [ ours ] . ”
APPROACH
In describing our visualization tool ( display board ) , we enhanced the description with a little role play . The role play , while effective , may not have been true to the true essence of visualization , so if I were in a position to do it again , I might opt not to use the role play as it may introduce ambiguities in meaning .
| EMAIL:
ID_NUM:
NAME_STUDENT: Sophie Shaw, Sophie Shaw
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: VISUALIZATION – TALENT ACQUISITION
Sophie Shaw June 10 , 2018
CHALLENGE
Talent Acquisition ( Recruiting ) is viewed as a broken process delivering suboptimal value to stakeholders throughout our global organization . Although there are pockets of excellence , the standard customer experience is perceived as having little to no value with hiring managers sometimes believing they could do the job themselves and wondering about the necessity of Talent Acquisition . Negative perceptions of the effectiveness of Talent Acquisition are amplified when the organization is unable to produce talent in what hiring managers believe to be a reasonable amount of time .
We held a design thinking workshop and used all the tools discussed , however , after the brain - storming , mind - mapping and exploring the possible ( however blue sky it may have seemed ) we were challenged with providing a visual for one of the ideas that “ wowed , ” thus we used the visualization tool .
APPLICATION
At a high level , we discussed creating a global employer branding campaign that would serve as the framework for all employment marketing and nurturing a prospective global talent pool . Using visualization at this stage made absolute sense , for this goal , at a high level , is amorphous and requires on to put some meet on its bones . We hope to draw - in and engage semi - passive candidates into creating a relationship and dialogue with our company even when they were not seriously looking for a role and thereby create a readily identify and accessible talent pool for current and future openings . At its core , the roughed - out solution would include elements of gamification and social engagement .
We created a display oard that included green army man ( we had limited resources – no need to read any more into that ) , walking into a career site at which time they are promoted to answer a series of questions about the kind of professional and person they are ( we used bubbles to represent these questions ) . The answers to these questions led the professionals to be classified as one of our company ’s brand and thus created a searchable profile in our system . This group , then , represented our readily accessible and identified talent pool . We also had a picture of a manager , suffering through her work and frustrated by her workload and the stress resulting from having too few resources . We showed her picking up the phone and calling Talent Acquisition to engage them in assisting with resourced identification . We then show a recruiter tapping into the already identified talent pool ( green army men ) and delivering qualified talent in less than 1 week . We also attempted to show the business impact by depicting a happy hiring manager and used play money to show increased revenue opportunities when the organization is running at full capacity a greater percentage of the time .
INSIGHTS
The design thinking workshop provided many ideas which individually showed promise , but some , taken as a collective , played nicely together and held even greater promise . Using the visualization tool , helped the overall team to fully understand our proposal and ask the right questions providing further direction into creating a solution that would “ wow ” if ultimately implemented . We were able “ to achieve a sense of agreement and consensus with people ( our team ) , ( and ) … draw out conversation . As
VISUALIZATION – TALENT ACQUISITION
Sophie Shaw June 10 , 2018
Angela Meyer suggested , we were successfully able “ to get things done and to solve problems ” ensuring we were understood and that people “ align{ed } their ideas with [ ours ] . ”
APPROACH
In describing our visualization tool ( display board ) , we enhanced the description with a little role play . The role play , while effective , may not have been true to the true essence of visualization , so if I were in a position to do it again , I might opt not to use the role play as it may introduce ambiguities in meaning .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Sophie Shaw",
"Sophie Shaw"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11781 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection :
I am responsible for driving pipeline across the sales cycle in the IT industry , from an operations perspective . My work lies between 3 defined teams with different functions : pre - sales , sales and marketing . Marketing creates the awareness and interest in the market , pre - sales ( a group of technical experts & engineers ) provides thought leadership in the market and helps build the final offer to the clients , and sales which creates trust with the customer and walks them through the buyer ’s journey .
After much analysis of pipeline reports , I discovered that the teams are not aligned on criteria and processes for leads and their handoff between departments . This misalignment impacts our collective KPIs and creates friction between the working groups .
I first approached this challenge by sending a questionnaire to the teams asking them to define a lead and when they felt they should take ownership of it in the sales cycle in the hopes of finding common ground . This proved to be problematic when the results showed the chasm between departments . I called a team meeting to discuss the results of the questionnaire and the gaps I was seeing , but that devolved into an argument and apathy to even identifying a problem . I needed to try something new , something that would help the teams empathize with this misalignment but also start a different type of conversation .
I chose to apply the visualization tool with the teams , but I wanted it to be interactive , and in the form of a physical exercise .
Application :
I facilitated a sales funnel exercise , using real people , for the teams to actually see the sales funnel in person rather than on a screen / spreadsheet . The assumptions / rules established for this exercise are as follows :
- We are in a fictional addressable market where our company is already positioned well as a brand
- 12 people will physically represent our prospects from the addressable market
- Accepting that prospects will drop off and for the purposes of this exercise , the reasons would not be explored
- When prospects drop off , they will physically leave the room
- We will achieve 2 qualified leads and 1 sale ( i.e.1 person remaining from the original group of 12 )
The experiment :
12 people are brought into a room facing representatives from sales , pre - sales and marketing . As the facilitator , I pose the question “ what are we going to do to make 1 of these individuals buy what we are selling ” . Members of the team are to propose actions , assign who executes and after each action is taken the same question will be asked for the remaining prospects until we end with 1 .
# of Prospects Actions Team Results
12
Social listening & digital campaigns
Marketing ( proposed & executed )
All agree on suggested actions and that they are contacts , not leads
Email campaign w/ thought leadership asset to download
Marketing ( proposed & executed )
All agree on suggested actions and that they are still contacts , not leads . No one knows when to hand off or to whom .
Phone calls to further qualify prospects interest
Marketing ( proposed & executed )
All agree on suggested actions . Marketing believes the people are leads , but Sales & Presales does not .
Campaign w/ call to action : Offer free workshop or assessment or a lunch and learn w/ a success story
Sales ( proposed ) & Marketing ( executed )
All can not agree on suggested actions , the type of lead ( i.e. warm lead ) or if they should stay with marketing or go to pre - sales and/or sales
conduct workshop or assessment
Sales ( proposed ) & Presales ( executed )
Marketing agrees on suggested action . Presales argues that it is wasted $ /effort w/o a high probability for closing a deal . Team agrees the people are hot leads , and that sales should own the cycle from here
Requirements are gathered at workshop / assessment . Offers are proposed .
Sales & Presales 1 sale is made
Insights :
This exercise allowed all parties involved to experience the gaps I saw from the questionnaire . In the beginning when there were more people in the room , everyone relied on the ideas from marketing , as if they were not vested in the entire end to end process . As the numbers of prospects began to dwindle , the sales and presales teams became more engaged in generating ideas ( i.e. not just relying on marketing but rather opening up to different suggestions ) . Conversely as the numbers dwindled , marketing became less engaged in the process .
Using people , instead of data points in a CRM , led to the teams speaking differently . For example , the conversation went from “ handing off a lead ” to “ what is the handshake point ” between our teams on where we take this potential customer . It also created a creative environment for all of us to ask questions objectively , such as “ what do you consider a warm lead vs a hot lead ” and to agree on a criteria .
We did not finalize the process , but rather discovered that we need to explore processes further , which was a surprise to all . We even uncovered a problem no one had considered- what happens to the 11 prospects that did not buy , and do we have a process in place to stop funnel leakage and pull them back in the funnel ? At the end of the day three different teams came together and left as one team with a mission to further explore processes and improvements , bringing us one step closer to the “ what is ” phase in design thinking .
Approach :
I feel this approach worked because it moved the problems to a collective setting rather than an individual departmental one that no one wanted to champion . I originally thought of mind mapping the roles of each department , but after the initial meeting , I realized that the teams needed to empathize with each other and that mind mapping was only facilitating me to empathize with them . In the end the visualization approach built a bridge between the teams that was necessary for us to identify problems and work on the solutions together .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection :
I am responsible for driving pipeline across the sales cycle in the IT industry , from an operations perspective . My work lies between 3 defined teams with different functions : pre - sales , sales and marketing . Marketing creates the awareness and interest in the market , pre - sales ( a group of technical experts & engineers ) provides thought leadership in the market and helps build the final offer to the clients , and sales which creates trust with the customer and walks them through the buyer ’s journey .
After much analysis of pipeline reports , I discovered that the teams are not aligned on criteria and processes for leads and their handoff between departments . This misalignment impacts our collective KPIs and creates friction between the working groups .
I first approached this challenge by sending a questionnaire to the teams asking them to define a lead and when they felt they should take ownership of it in the sales cycle in the hopes of finding common ground . This proved to be problematic when the results showed the chasm between departments . I called a team meeting to discuss the results of the questionnaire and the gaps I was seeing , but that devolved into an argument and apathy to even identifying a problem . I needed to try something new , something that would help the teams empathize with this misalignment but also start a different type of conversation .
I chose to apply the visualization tool with the teams , but I wanted it to be interactive , and in the form of a physical exercise .
Application :
I facilitated a sales funnel exercise , using real people , for the teams to actually see the sales funnel in person rather than on a screen / spreadsheet . The assumptions / rules established for this exercise are as follows :
- We are in a fictional addressable market where our company is already positioned well as a brand
- 12 people will physically represent our prospects from the addressable market
- Accepting that prospects will drop off and for the purposes of this exercise , the reasons would not be explored
- When prospects drop off , they will physically leave the room
- We will achieve 2 qualified leads and 1 sale ( i.e.1 person remaining from the original group of 12 )
The experiment :
12 people are brought into a room facing representatives from sales , pre - sales and marketing . As the facilitator , I pose the question “ what are we going to do to make 1 of these individuals buy what we are selling ” . Members of the team are to propose actions , assign who executes and after each action is taken the same question will be asked for the remaining prospects until we end with 1 .
# of Prospects Actions Team Results
12
Social listening & digital campaigns
Marketing ( proposed & executed )
All agree on suggested actions and that they are contacts , not leads
Email campaign w/ thought leadership asset to download
Marketing ( proposed & executed )
All agree on suggested actions and that they are still contacts , not leads . No one knows when to hand off or to whom .
Phone calls to further qualify prospects interest
Marketing ( proposed & executed )
All agree on suggested actions . Marketing believes the people are leads , but Sales & Presales does not .
Campaign w/ call to action : Offer free workshop or assessment or a lunch and learn w/ a success story
Sales ( proposed ) & Marketing ( executed )
All can not agree on suggested actions , the type of lead ( i.e. warm lead ) or if they should stay with marketing or go to pre - sales and/or sales
conduct workshop or assessment
Sales ( proposed ) & Presales ( executed )
Marketing agrees on suggested action . Presales argues that it is wasted $ /effort w/o a high probability for closing a deal . Team agrees the people are hot leads , and that sales should own the cycle from here
Requirements are gathered at workshop / assessment . Offers are proposed .
Sales & Presales 1 sale is made
Insights :
This exercise allowed all parties involved to experience the gaps I saw from the questionnaire . In the beginning when there were more people in the room , everyone relied on the ideas from marketing , as if they were not vested in the entire end to end process . As the numbers of prospects began to dwindle , the sales and presales teams became more engaged in generating ideas ( i.e. not just relying on marketing but rather opening up to different suggestions ) . Conversely as the numbers dwindled , marketing became less engaged in the process .
Using people , instead of data points in a CRM , led to the teams speaking differently . For example , the conversation went from “ handing off a lead ” to “ what is the handshake point ” between our teams on where we take this potential customer . It also created a creative environment for all of us to ask questions objectively , such as “ what do you consider a warm lead vs a hot lead ” and to agree on a criteria .
We did not finalize the process , but rather discovered that we need to explore processes further , which was a surprise to all . We even uncovered a problem no one had considered- what happens to the 11 prospects that did not buy , and do we have a process in place to stop funnel leakage and pull them back in the funnel ? At the end of the day three different teams came together and left as one team with a mission to further explore processes and improvements , bringing us one step closer to the “ what is ” phase in design thinking .
Approach :
I feel this approach worked because it moved the problems to a collective setting rather than an individual departmental one that no one wanted to champion . I originally thought of mind mapping the roles of each department , but after the initial meeting , I realized that the teams needed to empathize with each other and that mind mapping was only facilitating me to empathize with them . In the end the visualization approach built a bridge between the teams that was necessary for us to identify problems and work on the solutions together .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14744 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Lunch – Platinum Anatolai
Challenge & Selection : After the customer researchs , it has been seen that customers outside of Istanbul , Ankara and Izmir complain that The Platinum Privileges are not in their own cities . For this reason , they stated that the bills they paid were very high and that they did not feel like Platinum . Based on these results from the research , we decided to try a different approach in a specific area and look at the results using the Learnin Lunch Tool . We planned what we can do in the areas where we have received negative feedbacks in research , according to the results after the test we will do with this tool .
Application & Describe : For starter , we excluded Istanbul , Izmir and Ankara and determined the cities that are the most Platinum and potential Platinum customers . We started to talk with our co - workers in the region about what we can do ffor the customers in their region . We also evaluated the demands of ‘ car wash discounts ’ and ‘ local restaurant discounts ’ requested by also the same customers that we talked in the research . After a detailed study process we selected Mersin & Adana for pilot study . We ’ve agreed with local brands for local Platinum privileges in Mersin and Adana . We have also prepared an intensive media plan specific to the region . With this plan we starte to announce our new privileges to the region . We used digital platforms and ourdoors also .
Insight & + Results : The results we obtained after this pilot study in Mersin and Adana were very good . Both existing customer satisfaction and new customer aqusition increased in the region . In addition , other locak businesses that saw the communications we made for the loca businesses that we agreed aith wanted to contact us and wanted to be a part of the program . After there results , we expanded our study by determining new regions . In the last two years , we increased these special reagions to 15 .
We will continue to add new regions in the coming years . As we can see the results and returns more clearly with this pilot study , we have had very productive outputs that we can use in future budget planning too .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Lunch – Platinum Anatolai
Challenge & Selection : After the customer researchs , it has been seen that customers outside of Istanbul , Ankara and Izmir complain that The Platinum Privileges are not in their own cities . For this reason , they stated that the bills they paid were very high and that they did not feel like Platinum . Based on these results from the research , we decided to try a different approach in a specific area and look at the results using the Learnin Lunch Tool . We planned what we can do in the areas where we have received negative feedbacks in research , according to the results after the test we will do with this tool .
Application & Describe : For starter , we excluded Istanbul , Izmir and Ankara and determined the cities that are the most Platinum and potential Platinum customers . We started to talk with our co - workers in the region about what we can do ffor the customers in their region . We also evaluated the demands of ‘ car wash discounts ’ and ‘ local restaurant discounts ’ requested by also the same customers that we talked in the research . After a detailed study process we selected Mersin & Adana for pilot study . We ’ve agreed with local brands for local Platinum privileges in Mersin and Adana . We have also prepared an intensive media plan specific to the region . With this plan we starte to announce our new privileges to the region . We used digital platforms and ourdoors also .
Insight & + Results : The results we obtained after this pilot study in Mersin and Adana were very good . Both existing customer satisfaction and new customer aqusition increased in the region . In addition , other locak businesses that saw the communications we made for the loca businesses that we agreed aith wanted to contact us and wanted to be a part of the program . After there results , we expanded our study by determining new regions . In the last two years , we increased these special reagions to 15 .
We will continue to add new regions in the coming years . As we can see the results and returns more clearly with this pilot study , we have had very productive outputs that we can use in future budget planning too .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17732 |
Subsets and Splits