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You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Designing thinking tool – Visualization
Challenge
I work for an organization that deals with Cloud Infrastructure and one of the challenges that we face on a day to day to being able to capture all the clients data so that the Finance department ( Billing ) is able to send accurate bills and Technical support is able to offer support effectively and fast since all the information regarding the client will be available . So I was looking for a solution that will be able to solve this challenge and improve the operations of the business which will increase client base and also retention of existing clients .
Selection
The tool that I use to solve this problem is visualization , I use this technique because I noticed in the past people tend to respond well to images than literature . For this case , I will use a flow chart to show how information will be flowing in the organization from the start to finish .
Application
I start the process by drawing the flowchart to show how the work will flow . So I will have the flow chart drawn on the flip chart so that all the stakeholders involved can have a clear view of the process . The stakeholders in this case are the members of the different departments ( Billing , Support and Sales ) . After the “ Start ” the next flow will be processes and each process is represented with a box . Each box then clearly show the step to be taken . That is , during the on- boarding process of the client through the sales team they will capture all the required details of the client . The next flow is have billing review it and then have the technical team provision / activate the client . Each box has a stick person showing who is responsible for that task , how long it will take and the report expected at the end of it .
During the discussion the stakeholders from each department will then identify what is missing or what can not realistically be achieved
After that , I will then come up with a formal flow chart that can be circulated and institutionalized .
Insight
I have gained a lot of useful things from the design thinking discussions – one being that you need to collected information about the problem and also it is good to think outside the box .
Approach
What I would do differently – I would have the stakeholder sit in 3 groups , each group with member from the different department . The groups will then come up with a process for each department . We discuss and come up with a final product
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Designing thinking tool – Visualization
Challenge
I work for an organization that deals with Cloud Infrastructure and one of the challenges that we face on a day to day to being able to capture all the clients data so that the Finance department ( Billing ) is able to send accurate bills and Technical support is able to offer support effectively and fast since all the information regarding the client will be available . So I was looking for a solution that will be able to solve this challenge and improve the operations of the business which will increase client base and also retention of existing clients .
Selection
The tool that I use to solve this problem is visualization , I use this technique because I noticed in the past people tend to respond well to images than literature . For this case , I will use a flow chart to show how information will be flowing in the organization from the start to finish .
Application
I start the process by drawing the flowchart to show how the work will flow . So I will have the flow chart drawn on the flip chart so that all the stakeholders involved can have a clear view of the process . The stakeholders in this case are the members of the different departments ( Billing , Support and Sales ) . After the “ Start ” the next flow will be processes and each process is represented with a box . Each box then clearly show the step to be taken . That is , during the on- boarding process of the client through the sales team they will capture all the required details of the client . The next flow is have billing review it and then have the technical team provision / activate the client . Each box has a stick person showing who is responsible for that task , how long it will take and the report expected at the end of it .
During the discussion the stakeholders from each department will then identify what is missing or what can not realistically be achieved
After that , I will then come up with a formal flow chart that can be circulated and institutionalized .
Insight
I have gained a lot of useful things from the design thinking discussions – one being that you need to collected information about the problem and also it is good to think outside the box .
Approach
What I would do differently – I would have the stakeholder sit in 3 groups , each group with member from the different department . The groups will then come up with a process for each department . We discuss and come up with a final product
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22537 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Visualization
Challenge
I am a college student and I have always been an active participator in the college cultural fests and have managed a few myself . So , the tool I often choose when I am stuck at a problem is Visualization . One such problem I encountered was that once we had to organize a fest at a very short notice and I was heading the logistics team . The people in the team were panicky as we had just three days to supply all the necessary things to the campus and to add to our woes , the campus was in a rural area without any proper commuting services .
Selection
Flowcharts and straw man figures help everyone understand their role in the chain . Also , it helps people get the knowledge about the scope and the important elements of the complete process . This tool helps in breaking the problem into smaller parts and enables people to see the whole picture clearly .
Application
Firstly , I asked the people about their concerns regarding the process , as asking questions gives an insight about what is going on in their minds and it becomes easier for me to help
them connect the dots . Secondly , I drew flowcharts explaining them the whole chain . It contained the places where they had to go , how they were going to reach there , what time would it take , the fare ; everything . Next came the straw man and clouds , I had used them for addressing the remaining problems going on in their minds . Then we discussed those concerns and people ended helping each other by giving solutions to those problems with some very helpful insights .
Insight
Visualization is a very powerful tool when comes to handle a group of panicky people . In this situation , it helped them compress such a huge information in a few easy steps . They were able to understand how important their part was in the chain and at what rate should the work be done . The straw man and the clouds addressing the concerns were solved with such an ease when the people started to help each other .
Approach
As I have been in this type of a situation quite a lot of times and had known a little about Design Thinking before so , the other appropriate tool can be Mind Mapping . It also helps to provide a clearer picture and enables people to crunch information in a short period of time .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Visualization
Challenge
I am a college student and I have always been an active participator in the college cultural fests and have managed a few myself . So , the tool I often choose when I am stuck at a problem is Visualization . One such problem I encountered was that once we had to organize a fest at a very short notice and I was heading the logistics team . The people in the team were panicky as we had just three days to supply all the necessary things to the campus and to add to our woes , the campus was in a rural area without any proper commuting services .
Selection
Flowcharts and straw man figures help everyone understand their role in the chain . Also , it helps people get the knowledge about the scope and the important elements of the complete process . This tool helps in breaking the problem into smaller parts and enables people to see the whole picture clearly .
Application
Firstly , I asked the people about their concerns regarding the process , as asking questions gives an insight about what is going on in their minds and it becomes easier for me to help
them connect the dots . Secondly , I drew flowcharts explaining them the whole chain . It contained the places where they had to go , how they were going to reach there , what time would it take , the fare ; everything . Next came the straw man and clouds , I had used them for addressing the remaining problems going on in their minds . Then we discussed those concerns and people ended helping each other by giving solutions to those problems with some very helpful insights .
Insight
Visualization is a very powerful tool when comes to handle a group of panicky people . In this situation , it helped them compress such a huge information in a few easy steps . They were able to understand how important their part was in the chain and at what rate should the work be done . The straw man and the clouds addressing the concerns were solved with such an ease when the people started to help each other .
Approach
As I have been in this type of a situation quite a lot of times and had known a little about Design Thinking before so , the other appropriate tool can be Mind Mapping . It also helps to provide a clearer picture and enables people to crunch information in a short period of time .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22257 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection ----Learning Launch
Challenge :
I am working in a technology organization , leading a team responsible for growth of our e - commerce business . The challenge that we were facing in uptake of our online transactions were very high drop rates at the check - out of payment gateway , which was directly linked to the customer experience as well business growth . The project included , internal stake holders ( business , technology teams ) and external stakeholders ( customers and the payment merchants ) , all of them having a direct stake in the project . The project was spanned on a 30 days timeline , and expected to achieve higher success rates on the online payment processing , which will ultimately lead to better customer experience and eventual business growth .
Selection :
The teams studied different design thinking tools and decided to implement “ learning launch ” . The thought process was to quickly test the prototype of our idea of for possible solution take the learning and agree on the next steps to move forward .
Application :
Since the challenge at hand involved numerous stakeholders , for our first learning launch we decided to take to our merchants who were our partners in order to probe their end of challenge in detail . We looked into matrix like customers session time on their website , adding products to the cart and picking a payment method of our gateway . During all this we figured out , that most of the customers leave the page after they click on the payment method in discussion . While rest of their data matrix remain quite healthy . We arranged a workshop with our key merchants , and aligned ourselves to revamp our check- out page to a 2- step process and eliminating any re - directions that might be of customer ’s concerns and drop outs and launch it on 3 - 4 merchants during our learning launch process . We concluded the sessions in two and a half week time
For second learning launch , we decided to take into account , customer ’s trust factors that can be improved by re - designing the check - out page . We did a survey with our customer ’s whose payment were dropped during last 3 months , gathered their feedback and re - designed the payment page with payment schemes and payment partner logos , the brands that are well known to customers but they are invisible at the time of check out , thus weakening customer trust on the merchant and eventual payment and services .
Insights :
With application of this tool , we identified some assumptions and applied them in our launch in order to test and map with our assumptions . This will help us to make informed decisions on whether we have come up with the right solution , addressing the problem at hand or there are any iteration we need to
go through . We assumed that customers visiting the merchant website even adding their desired items into the basket drop out at payment page because i ) the redirection hampers all the customer experience and can be fixed with a direct integration ii ) once on the payment page customers do n’t see the brand presence with their payment instrument , lower their trust to spend money and that might impede their intention to complete the transaction .
The results of our learning launch were very much complimented with our assumptions , we witnessed lower drop rates and subsequent of higher number of successful transactions .
Approach :
While we studied different design thinking tools in order to comprehend the challenge and found design thinking as the best suited , because of the nature of challenge , quick implementation and getting closer to the right solution at a very fast pace . We will take into account all the factors from learning launch phase , in order to plan the complete roll out of the solution to our entire online merchant base .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection ----Learning Launch
Challenge :
I am working in a technology organization , leading a team responsible for growth of our e - commerce business . The challenge that we were facing in uptake of our online transactions were very high drop rates at the check - out of payment gateway , which was directly linked to the customer experience as well business growth . The project included , internal stake holders ( business , technology teams ) and external stakeholders ( customers and the payment merchants ) , all of them having a direct stake in the project . The project was spanned on a 30 days timeline , and expected to achieve higher success rates on the online payment processing , which will ultimately lead to better customer experience and eventual business growth .
Selection :
The teams studied different design thinking tools and decided to implement “ learning launch ” . The thought process was to quickly test the prototype of our idea of for possible solution take the learning and agree on the next steps to move forward .
Application :
Since the challenge at hand involved numerous stakeholders , for our first learning launch we decided to take to our merchants who were our partners in order to probe their end of challenge in detail . We looked into matrix like customers session time on their website , adding products to the cart and picking a payment method of our gateway . During all this we figured out , that most of the customers leave the page after they click on the payment method in discussion . While rest of their data matrix remain quite healthy . We arranged a workshop with our key merchants , and aligned ourselves to revamp our check- out page to a 2- step process and eliminating any re - directions that might be of customer ’s concerns and drop outs and launch it on 3 - 4 merchants during our learning launch process . We concluded the sessions in two and a half week time
For second learning launch , we decided to take into account , customer ’s trust factors that can be improved by re - designing the check - out page . We did a survey with our customer ’s whose payment were dropped during last 3 months , gathered their feedback and re - designed the payment page with payment schemes and payment partner logos , the brands that are well known to customers but they are invisible at the time of check out , thus weakening customer trust on the merchant and eventual payment and services .
Insights :
With application of this tool , we identified some assumptions and applied them in our launch in order to test and map with our assumptions . This will help us to make informed decisions on whether we have come up with the right solution , addressing the problem at hand or there are any iteration we need to
go through . We assumed that customers visiting the merchant website even adding their desired items into the basket drop out at payment page because i ) the redirection hampers all the customer experience and can be fixed with a direct integration ii ) once on the payment page customers do n’t see the brand presence with their payment instrument , lower their trust to spend money and that might impede their intention to complete the transaction .
The results of our learning launch were very much complimented with our assumptions , we witnessed lower drop rates and subsequent of higher number of successful transactions .
Approach :
While we studied different design thinking tools in order to comprehend the challenge and found design thinking as the best suited , because of the nature of challenge , quick implementation and getting closer to the right solution at a very fast pace . We will take into account all the factors from learning launch phase , in order to plan the complete roll out of the solution to our entire online merchant base .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17915 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Samuel Carvalho
Reflection – Learning launch
First , I have to say that English is not my mother language but i´m going to try to do my best , i´m from Colombia and I really appreciate you calification , thanks for that . And keep learning new things .
Challenge
I´m a student of the Sarchí University ( Colombia ) and one time I was in a class of marketing where I have to create a new product with my friend Migual Oman , so it was a big challenge for us , because we had to search and analyze different possibilities . If we want to have a good calification we have to created something new and something that works and it was a big challenge .
Selection
Our team had to use the brainstorming to look for alternatives , needs , problems and it was a dificcult process because we didn´t know how to started . So we started to analyze different aspect of our lives than maybe needs a new product or a diferent one , and one day a big idea comes to my mind I was going to brush my teeth when I started to think that maybe it could be good if the toobrush was different , maybe we could used other kind of materials to created a new one , so the team look all the ideas and concluded that it was the best idea .
Application
Well , we present our prototipe in a design software in the marketing class and I was the best califfication of all the students , It was a new idea and the best was that i´t was sustainable .
Insight
We learned that sometimes we can created different ideas that could have a big potential but also do you have to know how to move that idea from your brain to the real world , so you have to analize if the idea can help people and make his lifes a bit easy .
By applying the learning launch tool , the team in 2 yeas had improved the idea , so actually we have a solid idea beacused we had used the consect of the product for different classes , so we have change different aspects and moved the idea from a basic one to a greated one than can help the environment .
Approach
Actually in the next time , my team should have to incorporated more people because when do you have different kind of people in a team you can see a problem with diverses perspecttives and that provide you a “ big panorama ” and different views that can help to
have a better idea . And other thing is that you can have a goog idea but other people can thing in the same that you sou the best is to do the things and not only think it .
| EMAIL:
ID_NUM:
NAME_STUDENT: Samuel Carvalho
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Samuel Carvalho
Reflection – Learning launch
First , I have to say that English is not my mother language but i´m going to try to do my best , i´m from Colombia and I really appreciate you calification , thanks for that . And keep learning new things .
Challenge
I´m a student of the Sarchí University ( Colombia ) and one time I was in a class of marketing where I have to create a new product with my friend Migual Oman , so it was a big challenge for us , because we had to search and analyze different possibilities . If we want to have a good calification we have to created something new and something that works and it was a big challenge .
Selection
Our team had to use the brainstorming to look for alternatives , needs , problems and it was a dificcult process because we didn´t know how to started . So we started to analyze different aspect of our lives than maybe needs a new product or a diferent one , and one day a big idea comes to my mind I was going to brush my teeth when I started to think that maybe it could be good if the toobrush was different , maybe we could used other kind of materials to created a new one , so the team look all the ideas and concluded that it was the best idea .
Application
Well , we present our prototipe in a design software in the marketing class and I was the best califfication of all the students , It was a new idea and the best was that i´t was sustainable .
Insight
We learned that sometimes we can created different ideas that could have a big potential but also do you have to know how to move that idea from your brain to the real world , so you have to analize if the idea can help people and make his lifes a bit easy .
By applying the learning launch tool , the team in 2 yeas had improved the idea , so actually we have a solid idea beacused we had used the consect of the product for different classes , so we have change different aspects and moved the idea from a basic one to a greated one than can help the environment .
Approach
Actually in the next time , my team should have to incorporated more people because when do you have different kind of people in a team you can see a problem with diverses perspecttives and that provide you a “ big panorama ” and different views that can help to
have a better idea . And other thing is that you can have a goog idea but other people can thing in the same that you sou the best is to do the things and not only think it .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Samuel Carvalho"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10205 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge I work as a consultant in banking and my client was preparing the launch of a new pure - digital bank for young professionals . The core of the product would provide an app to open and use current & savings accounts , and debit & credit cards . As they were preparing the market entry , they wanted to put aside some budget to incentivize new customers to actively use their new account & card . For example , they could do it by providing “ cashback ” on transactions ( e.g. you get 20 $ back in your account if you use your card at least 5 times in a week ) or by “ promoting deals ” with third party merchants ( e.g. you get 20 % off a burger at a popular chain if you pay for the burger with your new credit card ) . In the case of “ promotion deals ” , merchants would fund part of the deal with the bank , making this option cheaper for the bank than the “ cashback ” option . Let ’s assume , for example , that with 20 $ the bank could either incentivize the customer with cashback ( i.e. I give you 20 $ if you transact with your credit card this week ) or give a 30 $ equivalent promotion deal ( i.e. you get 30 $ discount off your restaurant bill if you pay by card – with 20 $ funded by the bank and 10 $ funded by the restaurant ) Their challenge was the following : how do we invest our 20 $ budget on incentives ? Specifically , how can we know if it is better to provide the customer with 20 $ cashback or 30 $ discount at a popular restaurant ? Selection I decided to propose to my client to use the Learning Launch tool to solve this challenge . Instead of deciding internally based on bank ’s biases and any public data available ( which was very limited on this topic ) , I thought that , as the video lesson described , learning launch could be use to test customer preferences directly with the bank ’s customers and let them decide directly . In addition , as the bank was planning to gain customers organically and progressively , the learning launch tool was relatively low risk , as the bank was able to focus the test on a limited customer sample ( e.g. first 200 customers ) Application We therefore included a feature in the new bank app that would allow the following : a new customer , after getting their new account and card , would receive smartphone notifications providing them with the following message : “ Enjoy our new customer promotion – open to see your reward ! ” . Then , when opening the link , customers would be prompted to a choice between two offers : they could choose between the 20 $ cashback promotion , or the 30 $ restaurant discount promotion . In this way , the bank was ( i ) sure that they would provide customers with their preferred choice , and ( ii ) able to get a better understanding of customers preferences around incentives Insights This solution provided the bank with great insights :
They understood that majority of customers would choose the 20 $ cashback option
They were able to segment customers based on their choice ( not all customers like that restaurant chain , but if the discount was on another product maybe they would pick it instead of cashback )
After adding additional “ promotional deals ” options to customers ( e.g. with electronics stores , e - commerce websites , retailers ) , they found out that some merchants are valued by customers more than others
Approach This approach allowed bank to understand the value of learning launch . They gave options to their first customers when they launched the new app and , based on the feedback gathered , they were able to adjust and complete their offering . For example , they started adding additional promotional deal with more merchants and remove deals that customers did not like . Also , they also used the approach a bit differently on a small number of customers . They started increasing the 30 $ restaurant discount gradually until they reached the level where customers chose that instead of the 20 $ cashback . In the example , they found out that with a 40 $ discount most customers would choose the discount and not the cashback anymore . In this way , they were able to go back to the merchant with real data and use that to negotiate a new deal were the restaurant would fund a larger part of the promotion .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge I work as a consultant in banking and my client was preparing the launch of a new pure - digital bank for young professionals . The core of the product would provide an app to open and use current & savings accounts , and debit & credit cards . As they were preparing the market entry , they wanted to put aside some budget to incentivize new customers to actively use their new account & card . For example , they could do it by providing “ cashback ” on transactions ( e.g. you get 20 $ back in your account if you use your card at least 5 times in a week ) or by “ promoting deals ” with third party merchants ( e.g. you get 20 % off a burger at a popular chain if you pay for the burger with your new credit card ) . In the case of “ promotion deals ” , merchants would fund part of the deal with the bank , making this option cheaper for the bank than the “ cashback ” option . Let ’s assume , for example , that with 20 $ the bank could either incentivize the customer with cashback ( i.e. I give you 20 $ if you transact with your credit card this week ) or give a 30 $ equivalent promotion deal ( i.e. you get 30 $ discount off your restaurant bill if you pay by card – with 20 $ funded by the bank and 10 $ funded by the restaurant ) Their challenge was the following : how do we invest our 20 $ budget on incentives ? Specifically , how can we know if it is better to provide the customer with 20 $ cashback or 30 $ discount at a popular restaurant ? Selection I decided to propose to my client to use the Learning Launch tool to solve this challenge . Instead of deciding internally based on bank ’s biases and any public data available ( which was very limited on this topic ) , I thought that , as the video lesson described , learning launch could be use to test customer preferences directly with the bank ’s customers and let them decide directly . In addition , as the bank was planning to gain customers organically and progressively , the learning launch tool was relatively low risk , as the bank was able to focus the test on a limited customer sample ( e.g. first 200 customers ) Application We therefore included a feature in the new bank app that would allow the following : a new customer , after getting their new account and card , would receive smartphone notifications providing them with the following message : “ Enjoy our new customer promotion – open to see your reward ! ” . Then , when opening the link , customers would be prompted to a choice between two offers : they could choose between the 20 $ cashback promotion , or the 30 $ restaurant discount promotion . In this way , the bank was ( i ) sure that they would provide customers with their preferred choice , and ( ii ) able to get a better understanding of customers preferences around incentives Insights This solution provided the bank with great insights :
They understood that majority of customers would choose the 20 $ cashback option
They were able to segment customers based on their choice ( not all customers like that restaurant chain , but if the discount was on another product maybe they would pick it instead of cashback )
After adding additional “ promotional deals ” options to customers ( e.g. with electronics stores , e - commerce websites , retailers ) , they found out that some merchants are valued by customers more than others
Approach This approach allowed bank to understand the value of learning launch . They gave options to their first customers when they launched the new app and , based on the feedback gathered , they were able to adjust and complete their offering . For example , they started adding additional promotional deal with more merchants and remove deals that customers did not like . Also , they also used the approach a bit differently on a small number of customers . They started increasing the 30 $ restaurant discount gradually until they reached the level where customers chose that instead of the 20 $ cashback . In the example , they found out that with a 40 $ discount most customers would choose the discount and not the cashback anymore . In this way , they were able to go back to the merchant with real data and use that to negotiate a new deal were the restaurant would fund a larger part of the promotion .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22190 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Launch of new education
Challenge . I am a professor of labor law at the Faculty of Law and Social Sciences . My challenge is to improve the learning method of my students since my classes are in the first year . Being a public university , I have students of all social levels and the truth is that not all students are prepared to begin such deep studies . Their academic standards really need to improve . My classes consist of a period of six months and it is the time I have to be able to adapt them not only to the university but also to the introduction of law . I will focus on trying to figure out what teaching and learning styles are effective for my students .
Selection . I am thinking of trying various design thinking challenges for my students and found that the most suitable tool to apply is the learning launch tool . Since my goal is to discover teaching and learning styles that are effective for my students , I can use the learning launch tool to quickly experiment and test an idea .
Application . I focused on discovering what are the problems that lead my students to not understand the lessons . Finally , I was able to determine that most concepts , require prior mastery of civil law . For example , they can not easily learn the rights of a worker if they do not know that it is a right in itself . Because of this discovery , I made sure that before introducing new concepts , I teach them the prior knowledge in that specific lesson . I stopped assuming they already know it , because they should have learned it in their previous academic years . Whether they can still remember it or not , the lesson always begins with the review of learning the concepts needed for that specific lesson . I also established that all the students must go together on class . Before moving on to the next concept , they must first master the current lesson . I also be more opened up for them . After each session , I give them a free consultation time where they can ask me whatever they want to . And I said to them that they can have any mistakes … this is the time to learn , we all can ask something wrong , and will be ok .
I also focused on discovering the teaching styles that are most effective for my students . This tested my assumption that when a concept is related to my students ' everyday lives , they can easily remember it and can easily understand the lesson . The key is to teach them the real life applications of that specific lesson . Students kept asking where all these lessons can be applied in their lives , but when students know where to apply them , they become more interested in learning . Law is a beautiful tool that is used all the time in our daily lives . when we take a bus , when we pay our taxes , when we hire our cell phone . And this is very important for them to know . With these discoveries , I had several meetings with teachers from secondary schools and we tried to see how they could gradually transfer different concepts to the students . These techniques have been so effective that they are applied today to all seniors prior to college .
Insight . Without the learning teaching tool , my guess for my students will remain a guess , and that s it . By applying this learning startup tool , I was able to test all my assumptions and determine what works and what does n't . The goal is to identify the best teaching method that works for my students . I will never be able to improve on your achievements because I did not try to do something that can challenge this problem . If we do n't try to do different things the problems will still be there . As Jeanne said in one of the first lessons of this course ... things are
there to be discovered , they are waiting for us . I understand that this is what design thinking is all about .
Approach . It is the best way to deal with these types of problems . This new experience that I was able to carry out with the different teachers has allowed us all to raise the academic level of the different institutions , beyond the personal learning of each one of us .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Launch of new education
Challenge . I am a professor of labor law at the Faculty of Law and Social Sciences . My challenge is to improve the learning method of my students since my classes are in the first year . Being a public university , I have students of all social levels and the truth is that not all students are prepared to begin such deep studies . Their academic standards really need to improve . My classes consist of a period of six months and it is the time I have to be able to adapt them not only to the university but also to the introduction of law . I will focus on trying to figure out what teaching and learning styles are effective for my students .
Selection . I am thinking of trying various design thinking challenges for my students and found that the most suitable tool to apply is the learning launch tool . Since my goal is to discover teaching and learning styles that are effective for my students , I can use the learning launch tool to quickly experiment and test an idea .
Application . I focused on discovering what are the problems that lead my students to not understand the lessons . Finally , I was able to determine that most concepts , require prior mastery of civil law . For example , they can not easily learn the rights of a worker if they do not know that it is a right in itself . Because of this discovery , I made sure that before introducing new concepts , I teach them the prior knowledge in that specific lesson . I stopped assuming they already know it , because they should have learned it in their previous academic years . Whether they can still remember it or not , the lesson always begins with the review of learning the concepts needed for that specific lesson . I also established that all the students must go together on class . Before moving on to the next concept , they must first master the current lesson . I also be more opened up for them . After each session , I give them a free consultation time where they can ask me whatever they want to . And I said to them that they can have any mistakes … this is the time to learn , we all can ask something wrong , and will be ok .
I also focused on discovering the teaching styles that are most effective for my students . This tested my assumption that when a concept is related to my students ' everyday lives , they can easily remember it and can easily understand the lesson . The key is to teach them the real life applications of that specific lesson . Students kept asking where all these lessons can be applied in their lives , but when students know where to apply them , they become more interested in learning . Law is a beautiful tool that is used all the time in our daily lives . when we take a bus , when we pay our taxes , when we hire our cell phone . And this is very important for them to know . With these discoveries , I had several meetings with teachers from secondary schools and we tried to see how they could gradually transfer different concepts to the students . These techniques have been so effective that they are applied today to all seniors prior to college .
Insight . Without the learning teaching tool , my guess for my students will remain a guess , and that s it . By applying this learning startup tool , I was able to test all my assumptions and determine what works and what does n't . The goal is to identify the best teaching method that works for my students . I will never be able to improve on your achievements because I did not try to do something that can challenge this problem . If we do n't try to do different things the problems will still be there . As Jeanne said in one of the first lessons of this course ... things are
there to be discovered , they are waiting for us . I understand that this is what design thinking is all about .
Approach . It is the best way to deal with these types of problems . This new experience that I was able to carry out with the different teachers has allowed us all to raise the academic level of the different institutions , beyond the personal learning of each one of us .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10560 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Challenge
I am a student in one of the largest and diverse universities of our country . Due to the diversity in the college both in terms of knowledge , people and skill there are over 100 + clubs and over 150 + teams working in the campus in different projects , fields and areas . I , being a part of one such team , aims to solve a major challenge of abundance of information flow on a daily basis that is generated by these teams and clubs . Due to the presence of such large amounts of information , it becomes almost impossible for a student who might be a potential participant to keep a track of information relevant to him / her . Hence the challenge was to establish a platform where all the news and updated from all the clubs and teams can be published and the relevant audience can be notified . The scope of the project included the whole campus including all the clubs and teams from different departments . The project focuses on acting as a platform for information streamlining and broadcasting .
Selection
Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype .
Application
The first learning launch was done collaboration with just two teams . We studied in depth what are the different types of information that is often broadcasted , what is it ’s structure , does it involve images or videos or some other graphics and what are the methods employed by the teams . We then developed a basic framework structure for different types of information and tried to inculcate some sample information into them . We tested our structures and then executed the first learning launch with the 2 teams . Next , we explored other opportunities which can be captured to streamline information flow in the university . We then identified more user cases such as official news from the college which was of high importance that it reaches the students in a timely manner . For our second learning launch we focused on a wider section of teams and clubs and started the university news portal inculcating just one of the departments . The response verified and tested our assumptions and design . We then conducted an anonymous survey with all the stakeholders and asked them how they felt about the new system in place . The response from the same showed that people were now more aware of happenings in the campus , the teams and clubs were getting more participants in their activities and there was a lesser capital being wasted in brute marketing which was an approach followed by the clubs and teams prior to our proposed system .
Insight
By applying the learning launch tool , our team verified our design and assumptions . Additionally we also identified more stakeholders and other departments . Some major learnings were obtained from the recent learning launch i.e. exploring opportunities outside the college such as the market in the vicinity of the college who wishes to reach the right audience . The various startups aimed at students . Due to the inclusivity of various others stakeholders , our team will review this insight and incorporate it into future launch designs . The ongoing incorporation of insight is particularly important at this stage , as launches come before a full rollout in the design thinking timeline .
Approach
Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first two launches and incorporate this insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Challenge
I am a student in one of the largest and diverse universities of our country . Due to the diversity in the college both in terms of knowledge , people and skill there are over 100 + clubs and over 150 + teams working in the campus in different projects , fields and areas . I , being a part of one such team , aims to solve a major challenge of abundance of information flow on a daily basis that is generated by these teams and clubs . Due to the presence of such large amounts of information , it becomes almost impossible for a student who might be a potential participant to keep a track of information relevant to him / her . Hence the challenge was to establish a platform where all the news and updated from all the clubs and teams can be published and the relevant audience can be notified . The scope of the project included the whole campus including all the clubs and teams from different departments . The project focuses on acting as a platform for information streamlining and broadcasting .
Selection
Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype .
Application
The first learning launch was done collaboration with just two teams . We studied in depth what are the different types of information that is often broadcasted , what is it ’s structure , does it involve images or videos or some other graphics and what are the methods employed by the teams . We then developed a basic framework structure for different types of information and tried to inculcate some sample information into them . We tested our structures and then executed the first learning launch with the 2 teams . Next , we explored other opportunities which can be captured to streamline information flow in the university . We then identified more user cases such as official news from the college which was of high importance that it reaches the students in a timely manner . For our second learning launch we focused on a wider section of teams and clubs and started the university news portal inculcating just one of the departments . The response verified and tested our assumptions and design . We then conducted an anonymous survey with all the stakeholders and asked them how they felt about the new system in place . The response from the same showed that people were now more aware of happenings in the campus , the teams and clubs were getting more participants in their activities and there was a lesser capital being wasted in brute marketing which was an approach followed by the clubs and teams prior to our proposed system .
Insight
By applying the learning launch tool , our team verified our design and assumptions . Additionally we also identified more stakeholders and other departments . Some major learnings were obtained from the recent learning launch i.e. exploring opportunities outside the college such as the market in the vicinity of the college who wishes to reach the right audience . The various startups aimed at students . Due to the inclusivity of various others stakeholders , our team will review this insight and incorporate it into future launch designs . The ongoing incorporation of insight is particularly important at this stage , as launches come before a full rollout in the design thinking timeline .
Approach
Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first two launches and incorporate this insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21307 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Journey Mapping
Challenge and Selection
The tool that I chose is Journey Mapping . This is to know and understand our clients and better serve their needs .
Our unit 's challenge in our department relies on how to proactively do ways / techniques on how we can serve our clients whenever they file a complaint and/or lessen the complaint received . We have noticed that complaints came up whenever there is service that are not immediately met , for example , there is an unauthorized transaction that was posted on their account . When this thing happen , the client wants to know why this happen and when can this be resolved . A complaint usually rises up whenever the client is not informed about what is going on with his / her complaint especially when the final disposition was not provided within the given turn around time .
Application
To begin with , we trace the journey of the client 's dispute from start to end . Client usually file their complaint thru our different channels and those channels will then endorse those request to the appropriate handling unit . The struggle relies on the handling unit since there were a lot of complaints going in , they are having a hard time to properly and easily address client 's concern which resulted to another complaint . The client was not properly attended to and no feedback was provided to them during the complaint period , leaving them hanging or having no clue on what is happening on their case .
With this , we come up to an idea for making a complete customer journey from the channels up to the final stage where the final disposition was being given to the client . From there , we have identified certain fields in which we can insert our communication materials in order to us address client concern . In here , first is the application of an auto generated email reply which was sent to client to acknowledge their emails . This would help to address that their concern was properly attended to in the beginning . Second is the application of SMS notification whenever the complaint was already endorsed to the handling unit . In here , the client will be properly informed that his concern is already in process . Lastly , an SMS / Email notification whenever there is a final disposition on the concern . In here , the client would know the final status of his concern , which will also entails that the request is already done / closed .
Insight and Approach
From here , it is important to know what is our current problem that affects our customer and thru this , we can think of a solution that would best fit to address that problem . We have realized the value of continuous communication with our customers is the key . Understanding the overall customer journey would also help the team to properly understand our customers and address their needs .
With this , our team , is still open and in the continuous works on the other possible approach that we can do in order for us to meet the expectation of our customers so that we may continue our good relationship with them .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Journey Mapping
Challenge and Selection
The tool that I chose is Journey Mapping . This is to know and understand our clients and better serve their needs .
Our unit 's challenge in our department relies on how to proactively do ways / techniques on how we can serve our clients whenever they file a complaint and/or lessen the complaint received . We have noticed that complaints came up whenever there is service that are not immediately met , for example , there is an unauthorized transaction that was posted on their account . When this thing happen , the client wants to know why this happen and when can this be resolved . A complaint usually rises up whenever the client is not informed about what is going on with his / her complaint especially when the final disposition was not provided within the given turn around time .
Application
To begin with , we trace the journey of the client 's dispute from start to end . Client usually file their complaint thru our different channels and those channels will then endorse those request to the appropriate handling unit . The struggle relies on the handling unit since there were a lot of complaints going in , they are having a hard time to properly and easily address client 's concern which resulted to another complaint . The client was not properly attended to and no feedback was provided to them during the complaint period , leaving them hanging or having no clue on what is happening on their case .
With this , we come up to an idea for making a complete customer journey from the channels up to the final stage where the final disposition was being given to the client . From there , we have identified certain fields in which we can insert our communication materials in order to us address client concern . In here , first is the application of an auto generated email reply which was sent to client to acknowledge their emails . This would help to address that their concern was properly attended to in the beginning . Second is the application of SMS notification whenever the complaint was already endorsed to the handling unit . In here , the client will be properly informed that his concern is already in process . Lastly , an SMS / Email notification whenever there is a final disposition on the concern . In here , the client would know the final status of his concern , which will also entails that the request is already done / closed .
Insight and Approach
From here , it is important to know what is our current problem that affects our customer and thru this , we can think of a solution that would best fit to address that problem . We have realized the value of continuous communication with our customers is the key . Understanding the overall customer journey would also help the team to properly understand our customers and address their needs .
With this , our team , is still open and in the continuous works on the other possible approach that we can do in order for us to meet the expectation of our customers so that we may continue our good relationship with them .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18753 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection- Storytelling
Challenge & Selection Story telling is an awesome tool that many people use on a daily basis , as do I. I used to work a retail job at a local Winn - Dixie where I would interact with customers and my co - workers to help fulfill the needs of customers on a daily basis . I worked with a diverse group of people , from all walks of life , and this meant that they all dealt with a variety of issues . We would all share stories throughout the workday to combat boredom and increase workflow . I would often use stories to bridge the gap between our understanding and to better connect with them . This would help us work harder and faster , and it fostered a sense of community between us — it brought us closer together . We would lift each other up with stories to help ease the stress of our personal issues , so we did not let those affect our work productivity . Often times this would not be very effective , but more often than not it was . I would say that the challenge would be using an appropriate story to convey ones meaning to accomplish a goal , whether that goal is to get someone on the same page as you or to see things as you do .
Application I recall one week the work load was very strenuous , and everyone was very tired and stressed out . We had a massive delivery , so the stockers had their work cut out for them . The store was packed with customers , and there were pallets on the floor so there was not much space to walk around . It was a stressful environment , and people , employees and customers alike , were trying their best to do what they had to do without getting in the way of others . I remember one lady who worked there with us was acting very distressed at the start of the week , and she was obviously distraught . I did not work in the same department with her , but you could tell when we crossed paths that she was dealing with something . I remember overhearing the managers talking about her productivity , and how she was slacking , and how this was negatively affecting her co- workers ’ productivity as they were having to pick up a lot of her workload . This was mid - week , maybe Tuesday or Wednesday . This is when I decided to go and chat with her and see if I could console her and find out what was wrong . I found out after talking with her for a short time that her dog had died ; it had been hit by a car and she found it on the side of the road after it was missing for a day or two . She started to cry and explained how no one had asked her what was wrong all week and I was the first to talk to her about the source of her distress . She said how she loved that dog more than anything and how it was her only companion , and how all she could think about was how much she missed him and how she was so sad to go home to not have him there . Insight and Approach Before I talked to her , I will admit that I was not pleased with her attitude and how she was not working as hard as everyone , but after finding this out , I was filled with compassion . Once she had told me her story , I told her that I felt her pain . This is when I opened up with my story about when I was a child I watched a truck driver hit my dog and how I watched my dog take his last breath , as the driver continued on without stopping . I told her that that dog was the best dog I had
ever had to that day , and how I still think about him and how great of a companion he was . She calmed down and wiped her tears , and I could tell that this had helped . I then told her about how to cope with the loss , and that it was much better to think of and hold close the good memories we had with our dogs , than to think about the loss and pain of not having them anymore . I told her that all we could do was give them a good life , and that it was n’t her fault that her dog was hit . She thanked me , and after this her work improved and I could tell she was keeping the good memories close , and that this helped her tremendously . I would say that this use of storytelling was very useful in helping my co - worker ease the burden of her sadness , and it did help her focus more on her work . After taking this course , I have been able to think about this tool in a different light . Usually I would tell stories to pass the time , and while I did use it to connect with my co - worker and solve a problem in the workplace that one time , usually I do not open up with people and use stories to solve problems . I think in the future when certain workplace problems or problems with life in general show up , I will use foresight to ascertain certain stories that will fit best with a specific problem to help me solve it . Everyone in life has a plethora of stories to tell , but for me , recalling the right story to tell or use is a bit of a challenge . This is because I have trouble finding a story with a theme that fits with and helps solves a particular problem . It just so happens that with my co - worker and I were very alike in that time due to my past experience .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection- Storytelling
Challenge & Selection Story telling is an awesome tool that many people use on a daily basis , as do I. I used to work a retail job at a local Winn - Dixie where I would interact with customers and my co - workers to help fulfill the needs of customers on a daily basis . I worked with a diverse group of people , from all walks of life , and this meant that they all dealt with a variety of issues . We would all share stories throughout the workday to combat boredom and increase workflow . I would often use stories to bridge the gap between our understanding and to better connect with them . This would help us work harder and faster , and it fostered a sense of community between us — it brought us closer together . We would lift each other up with stories to help ease the stress of our personal issues , so we did not let those affect our work productivity . Often times this would not be very effective , but more often than not it was . I would say that the challenge would be using an appropriate story to convey ones meaning to accomplish a goal , whether that goal is to get someone on the same page as you or to see things as you do .
Application I recall one week the work load was very strenuous , and everyone was very tired and stressed out . We had a massive delivery , so the stockers had their work cut out for them . The store was packed with customers , and there were pallets on the floor so there was not much space to walk around . It was a stressful environment , and people , employees and customers alike , were trying their best to do what they had to do without getting in the way of others . I remember one lady who worked there with us was acting very distressed at the start of the week , and she was obviously distraught . I did not work in the same department with her , but you could tell when we crossed paths that she was dealing with something . I remember overhearing the managers talking about her productivity , and how she was slacking , and how this was negatively affecting her co- workers ’ productivity as they were having to pick up a lot of her workload . This was mid - week , maybe Tuesday or Wednesday . This is when I decided to go and chat with her and see if I could console her and find out what was wrong . I found out after talking with her for a short time that her dog had died ; it had been hit by a car and she found it on the side of the road after it was missing for a day or two . She started to cry and explained how no one had asked her what was wrong all week and I was the first to talk to her about the source of her distress . She said how she loved that dog more than anything and how it was her only companion , and how all she could think about was how much she missed him and how she was so sad to go home to not have him there . Insight and Approach Before I talked to her , I will admit that I was not pleased with her attitude and how she was not working as hard as everyone , but after finding this out , I was filled with compassion . Once she had told me her story , I told her that I felt her pain . This is when I opened up with my story about when I was a child I watched a truck driver hit my dog and how I watched my dog take his last breath , as the driver continued on without stopping . I told her that that dog was the best dog I had
ever had to that day , and how I still think about him and how great of a companion he was . She calmed down and wiped her tears , and I could tell that this had helped . I then told her about how to cope with the loss , and that it was much better to think of and hold close the good memories we had with our dogs , than to think about the loss and pain of not having them anymore . I told her that all we could do was give them a good life , and that it was n’t her fault that her dog was hit . She thanked me , and after this her work improved and I could tell she was keeping the good memories close , and that this helped her tremendously . I would say that this use of storytelling was very useful in helping my co - worker ease the burden of her sadness , and it did help her focus more on her work . After taking this course , I have been able to think about this tool in a different light . Usually I would tell stories to pass the time , and while I did use it to connect with my co - worker and solve a problem in the workplace that one time , usually I do not open up with people and use stories to solve problems . I think in the future when certain workplace problems or problems with life in general show up , I will use foresight to ascertain certain stories that will fit best with a specific problem to help me solve it . Everyone in life has a plethora of stories to tell , but for me , recalling the right story to tell or use is a bit of a challenge . This is because I have trouble finding a story with a theme that fits with and helps solves a particular problem . It just so happens that with my co - worker and I were very alike in that time due to my past experience .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11957 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Assignment Rubric
Reflection – Visualization
Challenge
As an occupational physician at a large bank in my country , I live with several
challenges on a daily basis . Last year I was responsible for the Readaptation Program , which is a program offered to employees who have temporary physical or mental limitations due to their health condition and need to adjust their work activities . These workers are monitored by the medical team for six months , where a work plan is prepared with adjustments to their activities based on their health limitations and with gradual evolution in order to recover their functionalities at the end of the program . When I took over the coordination of the program , I had many difficulties due to the lack of engagement of the workers ' managers who entered the program , including the lack of perception of the program 's value and failure to comply with the restrictions suggested by the medical team .
Selection
The tool I used was the visualization tool , or visual thinking , to better understand
the pain of different players and stakeholders for a broader understanding of a problem between different groups , with different pains and perceptions . It is important to make this diagnosis before starting a solution .
Application
At the beginning of the project , I used the visualization tool , drawing the journey
of the workers who entered the program , the journey of the managers of these employees and the doctors who supported the assistance of these workers . To support me in this visualization and identification of problems , I put post - it´s on a wall and invited coworkers who already had experience or some contact in this project to map the main pains . After this phase , I conducted activities interviews with workers who participated in the program to understand their pain , the strengths and weaknesses of the program . I also performed the same procedure with the managers who had workers in the program . Mapping the journey and the pain was fundamental to understand the problems with different views of the two main audiences served by the program , which often have conflicting desires .
Insight
The insight I had during this project was the perception that despite the different
visions and pains presented , those involved had an interest in helping to improve the program and add value for everyone , and were open to collaborating with the discussions and designing the solutions .
After designing the journey and understanding the points for improvement , the
groups were invited to participate in a collaborative Hackathon to design a solution , personas were built to improve the understanding of situations and think of a solution to different problems of different audiences and the collaboration was positive . .
Six months after the implementation of the improvements , quantitative and
qualitative research was carried out to evaluate the program 's improvement indicators , and the initial results were promising .
Approach
Next time , I could add leave my place of coordinator and take the place of the
doctor who performs the care for a few weeks so that I can better understand the reality and the problems of those on the edge and thus be able to be more empathetic in solutions . discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Assignment Rubric
Reflection – Visualization
Challenge
As an occupational physician at a large bank in my country , I live with several
challenges on a daily basis . Last year I was responsible for the Readaptation Program , which is a program offered to employees who have temporary physical or mental limitations due to their health condition and need to adjust their work activities . These workers are monitored by the medical team for six months , where a work plan is prepared with adjustments to their activities based on their health limitations and with gradual evolution in order to recover their functionalities at the end of the program . When I took over the coordination of the program , I had many difficulties due to the lack of engagement of the workers ' managers who entered the program , including the lack of perception of the program 's value and failure to comply with the restrictions suggested by the medical team .
Selection
The tool I used was the visualization tool , or visual thinking , to better understand
the pain of different players and stakeholders for a broader understanding of a problem between different groups , with different pains and perceptions . It is important to make this diagnosis before starting a solution .
Application
At the beginning of the project , I used the visualization tool , drawing the journey
of the workers who entered the program , the journey of the managers of these employees and the doctors who supported the assistance of these workers . To support me in this visualization and identification of problems , I put post - it´s on a wall and invited coworkers who already had experience or some contact in this project to map the main pains . After this phase , I conducted activities interviews with workers who participated in the program to understand their pain , the strengths and weaknesses of the program . I also performed the same procedure with the managers who had workers in the program . Mapping the journey and the pain was fundamental to understand the problems with different views of the two main audiences served by the program , which often have conflicting desires .
Insight
The insight I had during this project was the perception that despite the different
visions and pains presented , those involved had an interest in helping to improve the program and add value for everyone , and were open to collaborating with the discussions and designing the solutions .
After designing the journey and understanding the points for improvement , the
groups were invited to participate in a collaborative Hackathon to design a solution , personas were built to improve the understanding of situations and think of a solution to different problems of different audiences and the collaboration was positive . .
Six months after the implementation of the improvements , quantitative and
qualitative research was carried out to evaluate the program 's improvement indicators , and the initial results were promising .
Approach
Next time , I could add leave my place of coordinator and take the place of the
doctor who performs the care for a few weeks so that I can better understand the reality and the problems of those on the edge and thus be able to be more empathetic in solutions . discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14856 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection Visualization
Challenge & Selection I use the design tool Visualization frequently in my kindergarten classroom . Visualization allows concepts that might be floating around in space and not quite understood to become tangible and concrete for my five and six year old learners . We use visual thinking in the classroom for different reasons , but the one main reason I find this tool to be so beneficial is students develop a clear understanding of what I ’m trying to convey . When they understand what I ’m trying to convey , and I can attach their thoughts and their ideas to how to go about learning , this is how students become responsible for their own learning . They become empowered . Sight word knowledge in my classroom this year was at an all time low . I realized visualization was needed to help them understand the need for sight words , to encourage and motivate them , and to find out how they thought they might be more successful in this area . I am fortunate in that I get to teach children how to read when they come to school . What a fulfilling job ! One horrible aspect of teaching children to read is helping them memorize sight words . I use the word horrible because memorization in today ’s world is about as obsolete as a rotary phone . Learning is about making real world connections and applying new and exciting concepts in innovative ways . However , having a solid sight word base is a strong indicator of reading fluency . When a reader is fluent , barriers are fewer . Comprehension is stronger , and word attack skills can take precedence . I was noticing worksheets , iPad apps , and flashcards were n’t working with this group of students as it had in the past . Application I gathered the students on the carpet for a ‘ meeting ’ . What was needed to help them with sight words ? I drew a stick figure on the board with a worksheet , an iPad , and flashcards above his head , each inside their own bubble . We discussed the picture ( “ What do you see ? ” What is inside the bubbles ? ” ) and I explained that Skete the stick figure was having trouble memorizing his sight words . Each Friday when I do a sight word check with him , he might remember the two words learned that particular week , but the practice he ’s being given is n’t enough to help previously learned words stick . I asked for suggestions . Could they think of ways that Skete might be able to hang on to ALL of the words he ’s learned ? Students slowly began to add their ideas . They wanted to keep the iPad above Skete ’s head , but do away with the flashcards and worksheets . They also suggested Promethean board flipcharts , website games , and one child even suggested they learn sign the sight word in sign language when learning the written word ! Insight Out of the mouths of babes … I gained valuable insight through this particular visual thinking activity with my students . My kids were very interested in becoming part of their own learning process and coming up with ideas to help them accomplish reading goals . They felt empowered
when they were allowed to trash the methods they did n’t like ( and obviously were n’t working ) and decide upon and research ways that they thought would be fun and help them keep their sight words in their working knowledge . I was able to see that what I thought were sufficient reinforcers ( worksheets , flashcards ) were just boring activities that meant nothing to them . Through the use of visualization , I have learned that not all students are quick to have answers . Giving a few extra seconds of wait time allows for almost every hand in the room to raise up with ideas and suggestions . This is incredibly valuable information for me as the facilitator , especially when I am interested in everyone ’s input and perception . Approach This tool is incredibly effective when it comes to students getting to tell how they feel about certain aspects of learning . I ’ve noticed it seems that some of my students are worried about hurting my feelings or making me mad when it comes to giving feedback . By using Skete the stick figure , there is a detachment between me and them . They can say things like “ Well Skete might like using the Promethean board instead of your worksheets ” . They are n’t telling me they do n’t like the worksheets , they instead are suggesting maybe Skete does n’t like them . I love this ! My little learners are able to speak honestly without fear ! I will definitely continue to use this approach in the future since I can learn how my students think they will learn best , or at least how they like to learn best , without any guilt !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection Visualization
Challenge & Selection I use the design tool Visualization frequently in my kindergarten classroom . Visualization allows concepts that might be floating around in space and not quite understood to become tangible and concrete for my five and six year old learners . We use visual thinking in the classroom for different reasons , but the one main reason I find this tool to be so beneficial is students develop a clear understanding of what I ’m trying to convey . When they understand what I ’m trying to convey , and I can attach their thoughts and their ideas to how to go about learning , this is how students become responsible for their own learning . They become empowered . Sight word knowledge in my classroom this year was at an all time low . I realized visualization was needed to help them understand the need for sight words , to encourage and motivate them , and to find out how they thought they might be more successful in this area . I am fortunate in that I get to teach children how to read when they come to school . What a fulfilling job ! One horrible aspect of teaching children to read is helping them memorize sight words . I use the word horrible because memorization in today ’s world is about as obsolete as a rotary phone . Learning is about making real world connections and applying new and exciting concepts in innovative ways . However , having a solid sight word base is a strong indicator of reading fluency . When a reader is fluent , barriers are fewer . Comprehension is stronger , and word attack skills can take precedence . I was noticing worksheets , iPad apps , and flashcards were n’t working with this group of students as it had in the past . Application I gathered the students on the carpet for a ‘ meeting ’ . What was needed to help them with sight words ? I drew a stick figure on the board with a worksheet , an iPad , and flashcards above his head , each inside their own bubble . We discussed the picture ( “ What do you see ? ” What is inside the bubbles ? ” ) and I explained that Skete the stick figure was having trouble memorizing his sight words . Each Friday when I do a sight word check with him , he might remember the two words learned that particular week , but the practice he ’s being given is n’t enough to help previously learned words stick . I asked for suggestions . Could they think of ways that Skete might be able to hang on to ALL of the words he ’s learned ? Students slowly began to add their ideas . They wanted to keep the iPad above Skete ’s head , but do away with the flashcards and worksheets . They also suggested Promethean board flipcharts , website games , and one child even suggested they learn sign the sight word in sign language when learning the written word ! Insight Out of the mouths of babes … I gained valuable insight through this particular visual thinking activity with my students . My kids were very interested in becoming part of their own learning process and coming up with ideas to help them accomplish reading goals . They felt empowered
when they were allowed to trash the methods they did n’t like ( and obviously were n’t working ) and decide upon and research ways that they thought would be fun and help them keep their sight words in their working knowledge . I was able to see that what I thought were sufficient reinforcers ( worksheets , flashcards ) were just boring activities that meant nothing to them . Through the use of visualization , I have learned that not all students are quick to have answers . Giving a few extra seconds of wait time allows for almost every hand in the room to raise up with ideas and suggestions . This is incredibly valuable information for me as the facilitator , especially when I am interested in everyone ’s input and perception . Approach This tool is incredibly effective when it comes to students getting to tell how they feel about certain aspects of learning . I ’ve noticed it seems that some of my students are worried about hurting my feelings or making me mad when it comes to giving feedback . By using Skete the stick figure , there is a detachment between me and them . They can say things like “ Well Skete might like using the Promethean board instead of your worksheets ” . They are n’t telling me they do n’t like the worksheets , they instead are suggesting maybe Skete does n’t like them . I love this ! My little learners are able to speak honestly without fear ! I will definitely continue to use this approach in the future since I can learn how my students think they will learn best , or at least how they like to learn best , without any guilt !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19665 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 1 . Challenge : The challenge is to help a someone enhance their gift giving experience . It
could so happen that one is unhappy with/ faces challenges while deciding what they could gift to their loved ones be it family , friends or partners . The aim is to come up will a plausible solution to help the customer and come up with a strategy which could help them selected suitable gifts .
2 . Selection : The design thinking tool I used is visualization . I think it is a very strong
approach since the customer can exactly relate or picture what they are being offered as solution . The process of visualization is important since it 's truly a way of unlocking exclusive part of brain . The splendour of using visualization is that we can tap into a unmarried picture . The extra you start to use pictures , the more which you start to diagram while you communicate and create a visual picture for humans of how you are questioning . The , the more likely you are to achieve a experience of settlement and consensus with human beings , the extra you are likely to draw out communication . In an environment wherein your , your capability to , to get things executed and to solve issues is depending on different people being capable of recognize you and align their thoughts with yours .
3 . Application : To implement the tool I selected followed the five main phases of design
thinking . Through the empathy phase I conducted a couple of individual empathy interviews to deeply understand the problem of the customer . The aim of the empathize phase was tp Observe users and behaviors in context Engage with customers . Immerse yourself in the user ’s experience . And discovering people ’s explicit and implicit needs so that you can meet them through your designs . Some questions that I asked during empathy phase were :
- When was the last time you gave a gift ? How did it go ?
- What worked well ?
- What did n’t work well ? Tell your story about the process ?
- Why did you give a gift ?
- What made it easy or hard ?
- What were you trying to get from the gift giving experience ?
Next was the define phase : Synthesize empathy findings : discover compelling customer needs and insights .
The need : watch , research , surprise other people , be insightful , show gratefulness / love , make important associations with others
Insights gathered were very much educated and perceptive of people around him , researches before giving gift , investigates and invests a ton of energy to locate the ideal gift .
Evaluating these insights we come to a problem statement : needs an approach to investigate and find more data about an individual 's needs , needs , and premiums in light of the fact that he needs to feel certain that the blessing he purchases somebody is valuable , important , and exhibits his mindfulness .
MAIN CATCH : The customer likes giving a personal touch to the gift/ prefers handcrafted gifts .
Next comes the ideate phase where we address this problem statement , it is a brainstorming session to develop ideas for plausible solutions .
Next , we switch gears to the prototyping phase : And as per my solution I came up with an app called the “ Gift Zone ” . It is an app that would have handcrafted gifts ideas .
To add to the appeal , I made a 3D model for the same .
The features Include some tabs on the side-
Handcrafting ideas : This would list all general gift giving ideas , with necessary details such as time required to handcraft the gift , materials required etc . and also a link to third party websites where you could buy those materials .
Inventory : Contains profiles of all synced contacts , their relevant details such as age , likes dislikes and suggestions based on text mining methods from their social media .
Personalized gifts : You can select pictures from galleries with the respective person and place an order to get them printed on cushions , mugs , cards and even cakes !
Suggested orders : A section which leads you to third party websites where you can get ready made gifts .
Ask for Idea : A platform where you can collectively form a group to discuss gifting ideas in case you need help or a suggestions from friends or you may even want to give a combined gift and this app gives you the platform to talk it out .
ALL SECTIONS HAVE A FILTER PANE , IN CASE YOU WANT TO SEARCH FOR A PARTICULAR GIFT OR A PARTICULAR PERSON ’S PROFILE ETC .
Then comes the test phase : This phase is the feedback conduction loop . Gain approval on prototype and consider suggestions in case you need to iterate back to previous steps .
4 . Insight : Using visualization and mainly building a 3D model helped me think with a wide
mindset . When I had the initial prototype in hand , I could think more visually and brainstorm on more helpful aspects of the application . Having to visualize widens your spectrum to think deeper and more profoundly about the task at hand .
5 . Approach : Next time I would like to try the same method but try to dig deeper into the exact
insights and needs gathered . Building a prototype , getting feedback and reimplementing design is key . I feel , during this attempt , I did not get the chance to improve on the prototype or have enough feedback and conduct a reiteration cycle to incorporate improvements
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1 . Challenge : The challenge is to help a someone enhance their gift giving experience . It
could so happen that one is unhappy with/ faces challenges while deciding what they could gift to their loved ones be it family , friends or partners . The aim is to come up will a plausible solution to help the customer and come up with a strategy which could help them selected suitable gifts .
2 . Selection : The design thinking tool I used is visualization . I think it is a very strong
approach since the customer can exactly relate or picture what they are being offered as solution . The process of visualization is important since it 's truly a way of unlocking exclusive part of brain . The splendour of using visualization is that we can tap into a unmarried picture . The extra you start to use pictures , the more which you start to diagram while you communicate and create a visual picture for humans of how you are questioning . The , the more likely you are to achieve a experience of settlement and consensus with human beings , the extra you are likely to draw out communication . In an environment wherein your , your capability to , to get things executed and to solve issues is depending on different people being capable of recognize you and align their thoughts with yours .
3 . Application : To implement the tool I selected followed the five main phases of design
thinking . Through the empathy phase I conducted a couple of individual empathy interviews to deeply understand the problem of the customer . The aim of the empathize phase was tp Observe users and behaviors in context Engage with customers . Immerse yourself in the user ’s experience . And discovering people ’s explicit and implicit needs so that you can meet them through your designs . Some questions that I asked during empathy phase were :
- When was the last time you gave a gift ? How did it go ?
- What worked well ?
- What did n’t work well ? Tell your story about the process ?
- Why did you give a gift ?
- What made it easy or hard ?
- What were you trying to get from the gift giving experience ?
Next was the define phase : Synthesize empathy findings : discover compelling customer needs and insights .
The need : watch , research , surprise other people , be insightful , show gratefulness / love , make important associations with others
Insights gathered were very much educated and perceptive of people around him , researches before giving gift , investigates and invests a ton of energy to locate the ideal gift .
Evaluating these insights we come to a problem statement : needs an approach to investigate and find more data about an individual 's needs , needs , and premiums in light of the fact that he needs to feel certain that the blessing he purchases somebody is valuable , important , and exhibits his mindfulness .
MAIN CATCH : The customer likes giving a personal touch to the gift/ prefers handcrafted gifts .
Next comes the ideate phase where we address this problem statement , it is a brainstorming session to develop ideas for plausible solutions .
Next , we switch gears to the prototyping phase : And as per my solution I came up with an app called the “ Gift Zone ” . It is an app that would have handcrafted gifts ideas .
To add to the appeal , I made a 3D model for the same .
The features Include some tabs on the side-
Handcrafting ideas : This would list all general gift giving ideas , with necessary details such as time required to handcraft the gift , materials required etc . and also a link to third party websites where you could buy those materials .
Inventory : Contains profiles of all synced contacts , their relevant details such as age , likes dislikes and suggestions based on text mining methods from their social media .
Personalized gifts : You can select pictures from galleries with the respective person and place an order to get them printed on cushions , mugs , cards and even cakes !
Suggested orders : A section which leads you to third party websites where you can get ready made gifts .
Ask for Idea : A platform where you can collectively form a group to discuss gifting ideas in case you need help or a suggestions from friends or you may even want to give a combined gift and this app gives you the platform to talk it out .
ALL SECTIONS HAVE A FILTER PANE , IN CASE YOU WANT TO SEARCH FOR A PARTICULAR GIFT OR A PARTICULAR PERSON ’S PROFILE ETC .
Then comes the test phase : This phase is the feedback conduction loop . Gain approval on prototype and consider suggestions in case you need to iterate back to previous steps .
4 . Insight : Using visualization and mainly building a 3D model helped me think with a wide
mindset . When I had the initial prototype in hand , I could think more visually and brainstorm on more helpful aspects of the application . Having to visualize widens your spectrum to think deeper and more profoundly about the task at hand .
5 . Approach : Next time I would like to try the same method but try to dig deeper into the exact
insights and needs gathered . Building a prototype , getting feedback and reimplementing design is key . I feel , during this attempt , I did not get the chance to improve on the prototype or have enough feedback and conduct a reiteration cycle to incorporate improvements
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10086 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking Reflection of Visualization
Challenge & Selection
Visualization is a great tool that I quite often actually have used when I quickly want to “ tell ” a story or dwell into potential solutions for a tough problem . I work within Business Development in a major global 3PL and quite often on the IT and Innovation side of the Solution we want to deliver . I have to say though that I actually only draw simple process diagrams with boxes per tasks , bubbles for shout - outs and line for the links between the tasks . Many of my colleagues and ( potential ) customers & vendors comes from diverse backgrounds , countries and companies so drawing the story enables me to both explain my story easily while at the same time understandable for everyone .
My visualizations are mostly drawing on the white board but standing at the white board drawing allows me to ask the customers questions and engage them in an “ open conversation ” which normally actually also allows us to proof our suggested solution . When I work with vendors on discovering common ground or new innovations we use visualization / the white board to describe our problem on one side and the vendors to describe their ( potential ) solution . Using the open manner of discussion enables us nearly always to have a very open and constructive discussion for mutual benefit .
Application
I have a story about using visualization . In discussing a major policy & IT landscape change to support Omnichannel Logistics for a one of our major customers , I was trying to explain them in a simple manner their own total business landscape to let them understand the ideal “ location ” of a certain application / organization . The “ customer ” actually existed of a group of ~15 people from various nationalities and operational silo ’s and it was clear that they had varying understanding of the matter . During the strategic discussion I felt that mere words just did n’t cut it with them so I boldly asked whether I could draw the landscape and let three persona ’s orders “ walk ” through the overview .
Insight & Approach
It took ~20 minutes but finally everyone fully understood the ramifications of actually handing over their entire control of the entire logistics and stock keeping to us . It ’s actually also not often that we are n’t selling turnover but purely good advice , but we felt it prudent at that point to be honest with the customer . The conclusion was that we retained the entire logistics for 3 years and that a pretty version of my 2014 - drawing has now even been used by the customer for the new contract brief from 2019 .
This insight was actually also an eye - opener within our own organization as we realized that we we ’re yet ready yet ( with organization and IT ) to support these kind of requests . We have shortly thereafter hired Subject Matter Experts from both eCommerce / Omnichannel Sales , Operation and IT which has definitely supported us in winning e.g. Amazon operations .
Well , my use of visualization previously was actually only covering bits of the design process and definitely not as structurally as Professor Liedtka propose but it ’s an eye - opener that I already master 1 of the 10 tools .
This course has though also made me see this as a tool in a new way . When I 've done it before it was really " ad hoc , " but now I want to use it more structurally to clarify processes , stories or ideas that will assist me and my colleagues in articulating and presenting our ideas and best illustrate them . It is though only one of 10 tools presented in the course so I need to come to grips with them all . I have always been innovative in looking for solutions – but now realize that I was actually just asking the What vows and What works questions . I will therefore start defining a Design Brief next week and use that to test everything I ’ve learned so that I will be able to manage 1 or hopefully more Design Thinking projects .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking Reflection of Visualization
Challenge & Selection
Visualization is a great tool that I quite often actually have used when I quickly want to “ tell ” a story or dwell into potential solutions for a tough problem . I work within Business Development in a major global 3PL and quite often on the IT and Innovation side of the Solution we want to deliver . I have to say though that I actually only draw simple process diagrams with boxes per tasks , bubbles for shout - outs and line for the links between the tasks . Many of my colleagues and ( potential ) customers & vendors comes from diverse backgrounds , countries and companies so drawing the story enables me to both explain my story easily while at the same time understandable for everyone .
My visualizations are mostly drawing on the white board but standing at the white board drawing allows me to ask the customers questions and engage them in an “ open conversation ” which normally actually also allows us to proof our suggested solution . When I work with vendors on discovering common ground or new innovations we use visualization / the white board to describe our problem on one side and the vendors to describe their ( potential ) solution . Using the open manner of discussion enables us nearly always to have a very open and constructive discussion for mutual benefit .
Application
I have a story about using visualization . In discussing a major policy & IT landscape change to support Omnichannel Logistics for a one of our major customers , I was trying to explain them in a simple manner their own total business landscape to let them understand the ideal “ location ” of a certain application / organization . The “ customer ” actually existed of a group of ~15 people from various nationalities and operational silo ’s and it was clear that they had varying understanding of the matter . During the strategic discussion I felt that mere words just did n’t cut it with them so I boldly asked whether I could draw the landscape and let three persona ’s orders “ walk ” through the overview .
Insight & Approach
It took ~20 minutes but finally everyone fully understood the ramifications of actually handing over their entire control of the entire logistics and stock keeping to us . It ’s actually also not often that we are n’t selling turnover but purely good advice , but we felt it prudent at that point to be honest with the customer . The conclusion was that we retained the entire logistics for 3 years and that a pretty version of my 2014 - drawing has now even been used by the customer for the new contract brief from 2019 .
This insight was actually also an eye - opener within our own organization as we realized that we we ’re yet ready yet ( with organization and IT ) to support these kind of requests . We have shortly thereafter hired Subject Matter Experts from both eCommerce / Omnichannel Sales , Operation and IT which has definitely supported us in winning e.g. Amazon operations .
Well , my use of visualization previously was actually only covering bits of the design process and definitely not as structurally as Professor Liedtka propose but it ’s an eye - opener that I already master 1 of the 10 tools .
This course has though also made me see this as a tool in a new way . When I 've done it before it was really " ad hoc , " but now I want to use it more structurally to clarify processes , stories or ideas that will assist me and my colleagues in articulating and presenting our ideas and best illustrate them . It is though only one of 10 tools presented in the course so I need to come to grips with them all . I have always been innovative in looking for solutions – but now realize that I was actually just asking the What vows and What works questions . I will therefore start defining a Design Brief next week and use that to test everything I ’ve learned so that I will be able to manage 1 or hopefully more Design Thinking projects .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18203 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Low Customer Satisfaction Challenge – Visualization
Challenge & Selection
I have worked with my team to conduct a customer satisfaction survey about our services of providing virtual computing services . The main two identified challenges were the long time it takes to fulfill their requests and the limited served category of computing Operating Systems ( Oss ) flavors . We are only offering two flavors of OSs , namely Windows and Linux Red Hat . The process of receiving requests and evaluating them takes time due to many validation and evaluations that involves different entities before fulfilling these requests .
I used the Visualization tool to have a communal understanding of the two issues by multiple individuals from each entity involved in this process in addition to involving individuals from customer organizations . I have split the team into six groups and each team used a whiteboard and sticky notes to visualize the process from the user requirements and needs , going through submitting the request , reviews and validations , until the fulfillment phase . In each phase , each team identified the challenges , issues and opportunities . Afterwards , all teams ’ inputs have been presented to the whole team and consolidated their input with priorities in terms of impact and implementation urgency .
Virtualization was the best approach to address this challenge as everyone in the concerned organizations knows a small piece of the puzzle and almost no one knows the full chain . Therefore , having a shared understanding and envisioning of the process is essential to resolve such a challenge .
Application
I have approached all relevant organizations and requested to assign their top talents to join my team on parttime basis . I have split the team into six sub - teams of 6 to 7 members , where each must have a member of every concerned organization and at least one customer . I have provided each team them with a whiteboard and sticky notes . I have asked each team to identify all the steps from the beginning to end . I have asked each team to virtualize on the whiteboard the process itself , include the dependencies , people , required skills , difficulties , technologies intuitiveness . The process itself was represented by boxes , and arrows to indicate the flow , on the sides , dependencies and other parameters were included .
The first round lasted for an hour where each team worked alone . Afterwards , I have asked each team to present their finding of the causes of low customer satisfaction and other teams can question and debate each team input . I documented commonalities in the insights of each team in addition to the insights from the whole team discussion . The final product was a list of proposed modifications that were sorted based on their urgency and value creation .
Insight & Approach
I have seen the great value of visualizing the process , the dependencies and the related components and parameters on unifying and simplifying the problem understanding among the team members . Additionally , visualization makes it easy to spot the gaps and solutions on the whiteboard . Furthermore , participating individuals were able to state their insights using the visualization aids . The graphic enabled the teams to focus on the issues , nail them and were able to come up with innovative solutions . Without visualization , it would be very difficult to have the team synchronized and worked on a very balanced rhythm to analyze and solve the problem .
I will defiantly use visualization in solving the challenges ahead as I have seen the great value that provides and the ability to listen to others insights and the enablement of getting shared minds that can come with innovative solutions that were not possible without such a tool .
Next time when I visualization , I will be looking for more tools that enhance the ways of visualizing a challenge and use new technologies that even advance the way we virtualize things .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Low Customer Satisfaction Challenge – Visualization
Challenge & Selection
I have worked with my team to conduct a customer satisfaction survey about our services of providing virtual computing services . The main two identified challenges were the long time it takes to fulfill their requests and the limited served category of computing Operating Systems ( Oss ) flavors . We are only offering two flavors of OSs , namely Windows and Linux Red Hat . The process of receiving requests and evaluating them takes time due to many validation and evaluations that involves different entities before fulfilling these requests .
I used the Visualization tool to have a communal understanding of the two issues by multiple individuals from each entity involved in this process in addition to involving individuals from customer organizations . I have split the team into six groups and each team used a whiteboard and sticky notes to visualize the process from the user requirements and needs , going through submitting the request , reviews and validations , until the fulfillment phase . In each phase , each team identified the challenges , issues and opportunities . Afterwards , all teams ’ inputs have been presented to the whole team and consolidated their input with priorities in terms of impact and implementation urgency .
Virtualization was the best approach to address this challenge as everyone in the concerned organizations knows a small piece of the puzzle and almost no one knows the full chain . Therefore , having a shared understanding and envisioning of the process is essential to resolve such a challenge .
Application
I have approached all relevant organizations and requested to assign their top talents to join my team on parttime basis . I have split the team into six sub - teams of 6 to 7 members , where each must have a member of every concerned organization and at least one customer . I have provided each team them with a whiteboard and sticky notes . I have asked each team to identify all the steps from the beginning to end . I have asked each team to virtualize on the whiteboard the process itself , include the dependencies , people , required skills , difficulties , technologies intuitiveness . The process itself was represented by boxes , and arrows to indicate the flow , on the sides , dependencies and other parameters were included .
The first round lasted for an hour where each team worked alone . Afterwards , I have asked each team to present their finding of the causes of low customer satisfaction and other teams can question and debate each team input . I documented commonalities in the insights of each team in addition to the insights from the whole team discussion . The final product was a list of proposed modifications that were sorted based on their urgency and value creation .
Insight & Approach
I have seen the great value of visualizing the process , the dependencies and the related components and parameters on unifying and simplifying the problem understanding among the team members . Additionally , visualization makes it easy to spot the gaps and solutions on the whiteboard . Furthermore , participating individuals were able to state their insights using the visualization aids . The graphic enabled the teams to focus on the issues , nail them and were able to come up with innovative solutions . Without visualization , it would be very difficult to have the team synchronized and worked on a very balanced rhythm to analyze and solve the problem .
I will defiantly use visualization in solving the challenges ahead as I have seen the great value that provides and the ability to listen to others insights and the enablement of getting shared minds that can come with innovative solutions that were not possible without such a tool .
Next time when I visualization , I will be looking for more tools that enhance the ways of visualizing a challenge and use new technologies that even advance the way we virtualize things .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12666 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Visualization 1.The Challenge . Detailed Description My company was bidding for a large technology services deal to build and operate a software test factory for a Fortune client . After three rounds in the process , the company was facing the grim reality – of being eliminated from the race . The reason : “ I mask the logo on your PPT , and your solution or proposal is no different from the next three , ” – in the client ’s own words . And we did not want to be forced into a situation of pure price competition . To command a premium on price , however slight , we had to articulate and demonstrate value , in the customer ’s eyes . In Tech - services , the breadth of offerings and options for implementation is mind - boggling . No one person can be an expert in all the areas of even a single project , to be able to create a solution on his / her own . A team of technical experts are assembled on the one hand , and the sales and relationship team talks to the client and engages with them on the other hand , with literally a sea in between . With the stakes high , Sales & Marketing as well as senior management was getting desperate . I was called in to help from the consulting team . Could my team help show differentiation and value , and move to the next round(s ) in the bidding . On investigation of the proposed solution , which was fairly complex , several stale technology , tools and techniques were found and replaced with better proprietary and newer ones . The issue was then narrowed down to “ how to demonstrate what impact the sum total of the solution will have on the client ’s business ” . Enter Visual thinking ; business consultants are generally trained in visual representation tools and techniques . 2.The Selection Leaders and decision makers have little time to dive into complex data to figure out things for themselves . Even those who love sophisticated and complex technology systems . In this case , we were dealing with industry stalwarts who had to be convinced of the value of complex technical stuff as well as complex financials that went into pricing . Both very dry subjects competing for precious mental bandwidth . The natural choice was Visualization , as this was the only way we could distill tons of information into bite - sized chunks , and convert the emotions of the viewers and audience from being oppressed into a highly positive one – like being relieved , expectant and excited . ( Other design tools had already gone into the making of the solution , earlier ) Visualization makes especially abstract things tangible , concrete and relatable . It draws a picture in the mind ’s eye that we want to ideally convey , and tell an entire story perhaps at a glance . It highlights possibilities that have not been considered yet . It beautifully compliments , reduces or eliminates words , and brings everybody on the “ same page ” . It reveals patterns , allows exploration and shows the path forward , helping people see things in the larger context .
The 6th video module in the week-1 lessons provide an overview of some of these aspects . Even though our challenge ( real - life ) preceded this Design Thinking course , we find that the principles were the same and equally relevant . We were fortunate in having it in our repertoire . 3.Application We used the principles and rules of Visualization on the to analyze the executive deck and the solution summary deck that were to be presented to the senior leaders and the client qualification team , respectively . Apart from the additions of the changes in the solution , we found that the slides were extremely wordy and oozing with numbers . Guaranteed to put the viewers to sleep .
We identified the information most critical from the perspective of the business owners – that which helps them deliver more value to their customers the most . We extracted this data from the detailed solution blueprint and used graphics to showcase the difference at a glance . 4.Insight The relationship managers loved the new deck . This was something that even a high school kid could understand . Normally they are touchy about putting company staff in front of the customers , but in this case , they were delighted and offered to fly our team across continents to participate in the discussions . The selection was made and we were not only shortlisted , but eventually went on to win what was the largest deal of that kind in the world . Visuals were drawn impromptu on the whiteboards and flip - charts during negotiations by our team , applying this tool . Not only did non - verbal communication help greatly speed up thinking and decision - making , but also increased effectiveness as well as efficiency of communication . A lot of “ story - telling ” was also weaved in ( another design - thinking tool ) in the visuals . It is important to note that we could have lost the deal despite having everything the customer needed , simply because they could not find what they most wanted to hear fast enough . The success story spread within our company and in many subsequent large deals , our team were invited to the table – a testimony to the value of Visualization . The skill does not come easily , but it is one of the most valuable skill to invest in . * * *
1 . Best Earlier Visual
2.Intuitive New Visual
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Visualization 1.The Challenge . Detailed Description My company was bidding for a large technology services deal to build and operate a software test factory for a Fortune client . After three rounds in the process , the company was facing the grim reality – of being eliminated from the race . The reason : “ I mask the logo on your PPT , and your solution or proposal is no different from the next three , ” – in the client ’s own words . And we did not want to be forced into a situation of pure price competition . To command a premium on price , however slight , we had to articulate and demonstrate value , in the customer ’s eyes . In Tech - services , the breadth of offerings and options for implementation is mind - boggling . No one person can be an expert in all the areas of even a single project , to be able to create a solution on his / her own . A team of technical experts are assembled on the one hand , and the sales and relationship team talks to the client and engages with them on the other hand , with literally a sea in between . With the stakes high , Sales & Marketing as well as senior management was getting desperate . I was called in to help from the consulting team . Could my team help show differentiation and value , and move to the next round(s ) in the bidding . On investigation of the proposed solution , which was fairly complex , several stale technology , tools and techniques were found and replaced with better proprietary and newer ones . The issue was then narrowed down to “ how to demonstrate what impact the sum total of the solution will have on the client ’s business ” . Enter Visual thinking ; business consultants are generally trained in visual representation tools and techniques . 2.The Selection Leaders and decision makers have little time to dive into complex data to figure out things for themselves . Even those who love sophisticated and complex technology systems . In this case , we were dealing with industry stalwarts who had to be convinced of the value of complex technical stuff as well as complex financials that went into pricing . Both very dry subjects competing for precious mental bandwidth . The natural choice was Visualization , as this was the only way we could distill tons of information into bite - sized chunks , and convert the emotions of the viewers and audience from being oppressed into a highly positive one – like being relieved , expectant and excited . ( Other design tools had already gone into the making of the solution , earlier ) Visualization makes especially abstract things tangible , concrete and relatable . It draws a picture in the mind ’s eye that we want to ideally convey , and tell an entire story perhaps at a glance . It highlights possibilities that have not been considered yet . It beautifully compliments , reduces or eliminates words , and brings everybody on the “ same page ” . It reveals patterns , allows exploration and shows the path forward , helping people see things in the larger context .
The 6th video module in the week-1 lessons provide an overview of some of these aspects . Even though our challenge ( real - life ) preceded this Design Thinking course , we find that the principles were the same and equally relevant . We were fortunate in having it in our repertoire . 3.Application We used the principles and rules of Visualization on the to analyze the executive deck and the solution summary deck that were to be presented to the senior leaders and the client qualification team , respectively . Apart from the additions of the changes in the solution , we found that the slides were extremely wordy and oozing with numbers . Guaranteed to put the viewers to sleep .
We identified the information most critical from the perspective of the business owners – that which helps them deliver more value to their customers the most . We extracted this data from the detailed solution blueprint and used graphics to showcase the difference at a glance . 4.Insight The relationship managers loved the new deck . This was something that even a high school kid could understand . Normally they are touchy about putting company staff in front of the customers , but in this case , they were delighted and offered to fly our team across continents to participate in the discussions . The selection was made and we were not only shortlisted , but eventually went on to win what was the largest deal of that kind in the world . Visuals were drawn impromptu on the whiteboards and flip - charts during negotiations by our team , applying this tool . Not only did non - verbal communication help greatly speed up thinking and decision - making , but also increased effectiveness as well as efficiency of communication . A lot of “ story - telling ” was also weaved in ( another design - thinking tool ) in the visuals . It is important to note that we could have lost the deal despite having everything the customer needed , simply because they could not find what they most wanted to hear fast enough . The success story spread within our company and in many subsequent large deals , our team were invited to the table – a testimony to the value of Visualization . The skill does not come easily , but it is one of the most valuable skill to invest in . * * *
1 . Best Earlier Visual
2.Intuitive New Visual
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22149 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge I work for a newly formed division for our organization . Our division ’s goal is to help different business units to reduce their manual work and improve cycle time , implement better control and be better coordinated . We have performed some proof of concept works with couple of business units in understanding and solving their certain process automation needs . Now we need to spread the word and rest of the enterprise know what we do , how we can benefit them , how they can engage with us . As a first and obvious step we needed to design and launch a website for our department where people can know about us and able to engage with us . The challenge was to quickly design and launch an effective divisional website that will be useful for our internal customers .
Selection We needed a tool to clearly articulate our ideas , validate the effectiveness and share the refined requirements to the development team so that they can implement the website . Since , it was about a website – its layout , look and feel , what goes where , how people interact with the website – all were key component and everything is very visual in nature . We decided to use the visualization tool .
Application Before convening a group meeting , I researched some standard layouts our organization is using ( fonts , tags , colors , specific layout etc . ) and taken few screenshots of them and captured in a power point . Then searched web for some icons and images relevant for our department – organized them in a manner I thought will be best to let the people know what we do , what benefits we bring , the steps on how to engage us , what to expect in the process etc . I created couple of versions and brought the printouts of the mockups to the meeting with our team . We started discussing key components of the design – what elements are liked , disliked and why . People noted their comments on the printouts of their copy of the images . I collected the feedback from all , quickly incorporated the changes and immediately showed a version to the group . And then some additional minor comments on font size , color theme etc . was received . On making those changes live – we managed to get consensus on how the first version of our website should look like . I then took that finalized mock up , annotated certain area with comments geared towards the development team such as clicking on a certain link what should happen . Then shared that document with the developers and walked them through the design in a group meeting . It was very easy to converse the requirements with the dev team with the help of our mock up .
Insight Using visualization tool immensely helped the conversation with the team and with developers as well to outline the concepts / ideas , get quick feedback , make changes – and convey the requirements easily . Our previous experience of using lengthy verbal or written description of features and requirements were often difficult to covey , have healthy discussions , reach consensus etc . The visualization tool eliminated all those challenges . We were able to quickly and efficiently articulate the ideas and features , have conversation regarding feature needs easily . Visualization is very important tool as part of design thinking – our entire team were appreciative of its importance .
Approach Visualization being such an important tool , not only I will continue to use the tool just for a visual scenario ( such as a website ) but also a typical non - visual scenario e.g. a series of process or steps , governance models , people to people or people to product interactions . Wherever we can use words to describe , I ’d like to approach to describe visually . I also , plan to enable my rest of the team also be in a habit of visual description . That way we can build a culture of using visualization and apply design thinking in any problem solving situations .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge I work for a newly formed division for our organization . Our division ’s goal is to help different business units to reduce their manual work and improve cycle time , implement better control and be better coordinated . We have performed some proof of concept works with couple of business units in understanding and solving their certain process automation needs . Now we need to spread the word and rest of the enterprise know what we do , how we can benefit them , how they can engage with us . As a first and obvious step we needed to design and launch a website for our department where people can know about us and able to engage with us . The challenge was to quickly design and launch an effective divisional website that will be useful for our internal customers .
Selection We needed a tool to clearly articulate our ideas , validate the effectiveness and share the refined requirements to the development team so that they can implement the website . Since , it was about a website – its layout , look and feel , what goes where , how people interact with the website – all were key component and everything is very visual in nature . We decided to use the visualization tool .
Application Before convening a group meeting , I researched some standard layouts our organization is using ( fonts , tags , colors , specific layout etc . ) and taken few screenshots of them and captured in a power point . Then searched web for some icons and images relevant for our department – organized them in a manner I thought will be best to let the people know what we do , what benefits we bring , the steps on how to engage us , what to expect in the process etc . I created couple of versions and brought the printouts of the mockups to the meeting with our team . We started discussing key components of the design – what elements are liked , disliked and why . People noted their comments on the printouts of their copy of the images . I collected the feedback from all , quickly incorporated the changes and immediately showed a version to the group . And then some additional minor comments on font size , color theme etc . was received . On making those changes live – we managed to get consensus on how the first version of our website should look like . I then took that finalized mock up , annotated certain area with comments geared towards the development team such as clicking on a certain link what should happen . Then shared that document with the developers and walked them through the design in a group meeting . It was very easy to converse the requirements with the dev team with the help of our mock up .
Insight Using visualization tool immensely helped the conversation with the team and with developers as well to outline the concepts / ideas , get quick feedback , make changes – and convey the requirements easily . Our previous experience of using lengthy verbal or written description of features and requirements were often difficult to covey , have healthy discussions , reach consensus etc . The visualization tool eliminated all those challenges . We were able to quickly and efficiently articulate the ideas and features , have conversation regarding feature needs easily . Visualization is very important tool as part of design thinking – our entire team were appreciative of its importance .
Approach Visualization being such an important tool , not only I will continue to use the tool just for a visual scenario ( such as a website ) but also a typical non - visual scenario e.g. a series of process or steps , governance models , people to people or people to product interactions . Wherever we can use words to describe , I ’d like to approach to describe visually . I also , plan to enable my rest of the team also be in a habit of visual description . That way we can build a culture of using visualization and apply design thinking in any problem solving situations .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22117 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Project Topic – Innovation in Waste Management into Sony
Elements Criteria
Challenge Now a days everywhere solid waste , domestic waste , hospital waste are
spreading here and there . We know that disposal of waste become a great
concern of the developing countries like India where population enhancing
the problem vigorously . To solve the problem of waste management and
utilisation of waste for preparation of Gas .
Selection Selection of the this concept solve the problem of Environmental Pollution
in terms of air pollution , water pollution , noise pollution and soil pollution .
Application Collection of household garbage , solid waste , domestic waste , hospital
waste and further utilisation of Sony Manufacturing .
Insight Sony Manufacturer company will short out the garbage into three or
four segment and then further utilised for the Eklavya preparation .
Approach Selection of different types of Garbage Sony Manufacturer company
will short out the garbage into three or four segment and then further
utilised for the Eklavya .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Project Topic – Innovation in Waste Management into Sony
Elements Criteria
Challenge Now a days everywhere solid waste , domestic waste , hospital waste are
spreading here and there . We know that disposal of waste become a great
concern of the developing countries like India where population enhancing
the problem vigorously . To solve the problem of waste management and
utilisation of waste for preparation of Gas .
Selection Selection of the this concept solve the problem of Environmental Pollution
in terms of air pollution , water pollution , noise pollution and soil pollution .
Application Collection of household garbage , solid waste , domestic waste , hospital
waste and further utilisation of Sony Manufacturing .
Insight Sony Manufacturer company will short out the garbage into three or
four segment and then further utilised for the Eklavya preparation .
Approach Selection of different types of Garbage Sony Manufacturer company
will short out the garbage into three or four segment and then further
utilised for the Eklavya .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18847 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking Tools - VISUALISATION
Challenge and Selection : The first design thinking tool I utilized was Visualization , or Visual Thinking , to accomplish a common understanding of a problem space among an assorted gathering of stakeholders before implementation to recognize and characterize possible solutions for the issue . I utilize this approach with our customers very often , who are government organizations attempting to apply innovations in technology to modernize their vision and the conveyance of their services to their clients , which might be U.S. residents , organizations , and non - residents . I have utilized the technique of utilizing a straw man representation of an issue with a lot of inquiries or prompts for conversation to permit an diverse group gathering of stakeholders to gain from one another during the time spent defining the scope , limits , key components , and relationships between components to consider while recognizing pain points and open doors for solutions or improvements . Application : I start the procedure by making a strawman graphic of the issue . To build up the strawman graphic , I would draw from any current material accessible to comprehend or understand the nature . The current material might be operational or procedural reports , promoting materials , GAO or other examining reports . On the off chance that materials are not accessible , at that point I lead casual meetings with one - three of the partners who fill in as my primary concerns of contact on the activity . If appropriate for the solution , I will obtain the idea to " front - stage / back - stage " from past research , and talked about in David Gray 's book , " The Connected Company " . The front - stage / back - stage approach assists with fortifying the idea that each help – even an inside assistance – has clients with whom the specialist co - op associates and inner cycles that empower the association to give the service . The layout I regularly start with likewise has a column on the left side to recognize Partners and Value Chain Providers and a segment on the right to distinguish Oversight Organizations , for example , Congress , GAO , worker 's guilds , advocacy gatherings , and different elements that may add imperatives to how the organizations works . The graphic is simple , utilizing basic shapes and symbols accessible in Visio or on the Web . In the event that the front - stage / back - stage views do n’t work , at that point I will make an alternate kind of visual , either dependent on a significant level cycle with swim paths for various stakeholders , or other format . For the action , I will isolate the stakeholders into gatherings of 5 - 6 members each speaking to a different organization or zone of interest . Each gathering gets a banner size duplicate of the strawman graphic that they can compose on directly , or utilize sticky notes to offer remarks . I give them two - three inquiries to reply , for example , 1 ) What key components are absent from the graphic ? 2 ) What might you change about the graphic to make it all the more precisely mirror your problem space ? 3 ) What key bits of knowledge do you have about the relations between the elements in your problem space ? I give them roughly 20
minutes to examine the inquiries . At that point I have each gathering report out on their responses to those three inquiries while highlighting the markups on their banner . As each gathering reports out , I record shared characteristics in the bits of knowledge of each gathering , and afterward additional experiences that originate from the gathering conversation on an extra duplicate of the graphic . After the meeting , I digitize each gathering 's banner as an artifact , make a view that joins the mutual and new experiences from the gathering conversation , and afterward make an updated graphic that fuses their feedback and proposed changes that they consented to as a gathering . Insight and Approach : What I have gained from directing this activity with a few gatherings is that while the graphic – particularly the updated one that fuses their feedback – is significant for fortifying their comprehension of the problem they are attempting to unravel , the more significant part of the activity is the mutual experiences and shared discovering that happens while they are attempting to characterize their problem space . The graphic gives the different gathering of partners a point of convergence for conversation that permits them to share their viewpoints and form experiences into potential main causes of their issues . While they could make the graphic from a clear space in a community way , beginning with a strawman jump begins the discussion for them . They can rapidly recognize where they are in the graphic – or on the off chance that they are missing – and can all the more rapidly increase new experiences about connections between key substances rather than setting aside some effort to recognize them . They can likewise recognize factors in the problem space – that is , it makes a difference for them to distinguish what they do n't have a clue , in what regions they have to get data or information to give the values for the factors . Since I found that the most significant angle is the common experiences and learning , next time I would utilize the visualisation movement as a beginning stage for a progression of design thinking exercises . At that point the reconsidered graphic that joins their consolidated input can fill in as a kind of reference tool all through the rest of their work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking Tools - VISUALISATION
Challenge and Selection : The first design thinking tool I utilized was Visualization , or Visual Thinking , to accomplish a common understanding of a problem space among an assorted gathering of stakeholders before implementation to recognize and characterize possible solutions for the issue . I utilize this approach with our customers very often , who are government organizations attempting to apply innovations in technology to modernize their vision and the conveyance of their services to their clients , which might be U.S. residents , organizations , and non - residents . I have utilized the technique of utilizing a straw man representation of an issue with a lot of inquiries or prompts for conversation to permit an diverse group gathering of stakeholders to gain from one another during the time spent defining the scope , limits , key components , and relationships between components to consider while recognizing pain points and open doors for solutions or improvements . Application : I start the procedure by making a strawman graphic of the issue . To build up the strawman graphic , I would draw from any current material accessible to comprehend or understand the nature . The current material might be operational or procedural reports , promoting materials , GAO or other examining reports . On the off chance that materials are not accessible , at that point I lead casual meetings with one - three of the partners who fill in as my primary concerns of contact on the activity . If appropriate for the solution , I will obtain the idea to " front - stage / back - stage " from past research , and talked about in David Gray 's book , " The Connected Company " . The front - stage / back - stage approach assists with fortifying the idea that each help – even an inside assistance – has clients with whom the specialist co - op associates and inner cycles that empower the association to give the service . The layout I regularly start with likewise has a column on the left side to recognize Partners and Value Chain Providers and a segment on the right to distinguish Oversight Organizations , for example , Congress , GAO , worker 's guilds , advocacy gatherings , and different elements that may add imperatives to how the organizations works . The graphic is simple , utilizing basic shapes and symbols accessible in Visio or on the Web . In the event that the front - stage / back - stage views do n’t work , at that point I will make an alternate kind of visual , either dependent on a significant level cycle with swim paths for various stakeholders , or other format . For the action , I will isolate the stakeholders into gatherings of 5 - 6 members each speaking to a different organization or zone of interest . Each gathering gets a banner size duplicate of the strawman graphic that they can compose on directly , or utilize sticky notes to offer remarks . I give them two - three inquiries to reply , for example , 1 ) What key components are absent from the graphic ? 2 ) What might you change about the graphic to make it all the more precisely mirror your problem space ? 3 ) What key bits of knowledge do you have about the relations between the elements in your problem space ? I give them roughly 20
minutes to examine the inquiries . At that point I have each gathering report out on their responses to those three inquiries while highlighting the markups on their banner . As each gathering reports out , I record shared characteristics in the bits of knowledge of each gathering , and afterward additional experiences that originate from the gathering conversation on an extra duplicate of the graphic . After the meeting , I digitize each gathering 's banner as an artifact , make a view that joins the mutual and new experiences from the gathering conversation , and afterward make an updated graphic that fuses their feedback and proposed changes that they consented to as a gathering . Insight and Approach : What I have gained from directing this activity with a few gatherings is that while the graphic – particularly the updated one that fuses their feedback – is significant for fortifying their comprehension of the problem they are attempting to unravel , the more significant part of the activity is the mutual experiences and shared discovering that happens while they are attempting to characterize their problem space . The graphic gives the different gathering of partners a point of convergence for conversation that permits them to share their viewpoints and form experiences into potential main causes of their issues . While they could make the graphic from a clear space in a community way , beginning with a strawman jump begins the discussion for them . They can rapidly recognize where they are in the graphic – or on the off chance that they are missing – and can all the more rapidly increase new experiences about connections between key substances rather than setting aside some effort to recognize them . They can likewise recognize factors in the problem space – that is , it makes a difference for them to distinguish what they do n't have a clue , in what regions they have to get data or information to give the values for the factors . Since I found that the most significant angle is the common experiences and learning , next time I would utilize the visualisation movement as a beginning stage for a progression of design thinking exercises . At that point the reconsidered graphic that joins their consolidated input can fill in as a kind of reference tool all through the rest of their work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17510 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
Challenge & Selection The tool that we use is storytelling , it is the art of using specific elements ( characters ,
environments , conflicts and information ) to tell , develop and adapt stories at the beginning ,
middle and end of events , by establishing a relationship with the readers on an emotional
level , it is unforgettable . By telling stories , you can ensure that you are creating unique
materials . Just like publications that talk about obsolete or common - sense topics , these
contents will address a unique point of view : your point of view , ways to transmit
information . About the project that we choose is about an penitentiary institute of Peru , to be
more specific , the basis of the problem is focused on the current context and the lack of care
for the mental health of prison officers . The reason we choose this case is because the little
investigation within this area is null and void . Until now , the voice of each agent has not been
taken into consideration , which should be important for the work they do every day . Application The first time we used the storytelling tool it was to be able to generate empathy with the
community of prison officers and later organize the information collected into categories . To
obtain each user story , it was necessary to resort to an interview or survey . Then , after
obtaining information from each user , the pain points were identified and the storytelling tool
was necessary to design a story for each user pain point , which allowed identifying which
were the ones that mainly affected them and were necessary to attend to them immediately . Likewise , the storytelling tool was used to have a broader perspective of each user 's pain
point , that is , to find the background of each story and know the reason for each of them . In this way , it can be said that this tool mainly empathizes with the user , in this case the
prison officers , to get to know them more deeply and find the background of each point of
pain found in order to have a better solution that really satisfies them , this according to which
one has a greater impact on them . Insight & Approach You can forget the author or the title . You may not remember exactly what happened . But if
you identify with the story , it will continue inside you forever . ( Neil Gaiman ) . In this regard , it
is important to keep in mind that it is quite important to know your target audience , this is
how the perception in the first instance was completely different from that after an exhaustive
research on the customer journey map and other tools helped to better understand how to
better empathize with the prison officer . What we have learned from doing this exercise with various prison officer stories is that
stories generate identification . The most valuable aspect of the activity is that it allows the
readers to experience the steps of the protagonist , to be with him and to face all the
obstacles in the way , they have great hopes of overcoming the conflict and vibrating when it
happens . This is linked to the fact that the stories arouse emotions and also seduce us
easily . The main elements of storytelling tools that are always present are the messages ,
where it is divided into two parts : the story and the message that will be transmitted , and the
way the message is presented , it should be noted that if the results are not good , you can
not save the content despite the good technology . Likewise , you have the environment ,
which is based on the fact that each event has to happen somewhere physical . Another
element is the character , which is the one who travels all day and suffers a transformation
that leads to the transmission of the message . Finally , the conflict is the main factor that
causes interest in the audience , in this way , it can be defined as the challenge that arises to
motivate the character to go through the whole day . In summary , this work was based on the
storytelling of these prison agents because of a theme of importance in the subject and the
attention it generates on the part of the audience . Thanks Work with Benjamin Huerta and Elisangela Madrid
| EMAIL:
ID_NUM:
NAME_STUDENT: Benjamin Huerta, Elisangela
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
Challenge & Selection The tool that we use is storytelling , it is the art of using specific elements ( characters ,
environments , conflicts and information ) to tell , develop and adapt stories at the beginning ,
middle and end of events , by establishing a relationship with the readers on an emotional
level , it is unforgettable . By telling stories , you can ensure that you are creating unique
materials . Just like publications that talk about obsolete or common - sense topics , these
contents will address a unique point of view : your point of view , ways to transmit
information . About the project that we choose is about an penitentiary institute of Peru , to be
more specific , the basis of the problem is focused on the current context and the lack of care
for the mental health of prison officers . The reason we choose this case is because the little
investigation within this area is null and void . Until now , the voice of each agent has not been
taken into consideration , which should be important for the work they do every day . Application The first time we used the storytelling tool it was to be able to generate empathy with the
community of prison officers and later organize the information collected into categories . To
obtain each user story , it was necessary to resort to an interview or survey . Then , after
obtaining information from each user , the pain points were identified and the storytelling tool
was necessary to design a story for each user pain point , which allowed identifying which
were the ones that mainly affected them and were necessary to attend to them immediately . Likewise , the storytelling tool was used to have a broader perspective of each user 's pain
point , that is , to find the background of each story and know the reason for each of them . In this way , it can be said that this tool mainly empathizes with the user , in this case the
prison officers , to get to know them more deeply and find the background of each point of
pain found in order to have a better solution that really satisfies them , this according to which
one has a greater impact on them . Insight & Approach You can forget the author or the title . You may not remember exactly what happened . But if
you identify with the story , it will continue inside you forever . ( Neil Gaiman ) . In this regard , it
is important to keep in mind that it is quite important to know your target audience , this is
how the perception in the first instance was completely different from that after an exhaustive
research on the customer journey map and other tools helped to better understand how to
better empathize with the prison officer . What we have learned from doing this exercise with various prison officer stories is that
stories generate identification . The most valuable aspect of the activity is that it allows the
readers to experience the steps of the protagonist , to be with him and to face all the
obstacles in the way , they have great hopes of overcoming the conflict and vibrating when it
happens . This is linked to the fact that the stories arouse emotions and also seduce us
easily . The main elements of storytelling tools that are always present are the messages ,
where it is divided into two parts : the story and the message that will be transmitted , and the
way the message is presented , it should be noted that if the results are not good , you can
not save the content despite the good technology . Likewise , you have the environment ,
which is based on the fact that each event has to happen somewhere physical . Another
element is the character , which is the one who travels all day and suffers a transformation
that leads to the transmission of the message . Finally , the conflict is the main factor that
causes interest in the audience , in this way , it can be defined as the challenge that arises to
motivate the character to go through the whole day . In summary , this work was based on the
storytelling of these prison agents because of a theme of importance in the subject and the
attention it generates on the part of the audience . Thanks Work with Benjamin Huerta and Elisangela Madrid
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Benjamin Huerta",
"Elisangela"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12120 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Our task was to understand how predictive analytics can affect airline business .
It was necessary to understand what factors this would affect . To solve this problem , I
used Mind Mapping . Our framework included directions that they were mutually
exclusive and collectively exhaustive .
The aerospace industry is very complicated . If you add up all the profits of all
airlines in the world in the last year , it is still lower than that of Apple or Google have
separately . And we have to remember that this industry still has perishable stocks ,
ruthless prices , and perfect competition when customers visit online portals where they
see airlines collide . As a rule , you will see that the order of aircraft exceeds the
expected demand . New airplanes have extended delivery times , which leads to high
cyclicality . Hence , we need to model economics for a notional route bottom - up and
analyze all drivers .
At the top level , our framework consists of two areas : revenue and expenses
( Figure 1 ) . Here we show that predictive analytics during digital transformation can
increase revenue as well as reduce costs .
Further , revenue can be divided into passenger flow and price per passenger
( spends per passenger ) . Predictive analytics can affect passenger loyalty , and ultimately
Figure 1 . Framework of document analysis
Source : Author ’s compilation
increase the number of flights that they perform , and also encourage spending more on
one flight .
Costs can be divided into variable and fixed costs . Using predictive analytics ,
there is possible to reduce fuel costs , direct labor , as well as other expenses per
passenger . There is also the possibility of reducing the cost of servicing aircraft , as well
as other expenses that fall on the management of the airline .
After the analysis , I can consider the main results that we obtained . Using Mind
Mapping , I got three insights :
• predictive analytics help to increase the number of passengers ;
• predictive analytics would help to increase the average passenger spends ;
• predictive analytics help to improve costs of the airlines .
Direction Airline Revenue Costs
Emirates Airlines
Last - minute sells over miles redemption using predictive analytics would help to increase the number of passengers Smart maintenance using predictive analytics would reduce costs
Investing in more expensive passengers motivates them to use airline services more
Qatar Airways
Individual offers via predictive analytics for the passengers affect revenue Cooperation with hotels using predictive analytics to increase loyalty , hence increase the number of passengers
Predictive analytics to reduce fuel consumption
Airlines using predictive analytics can encourage passengers to spend money on other things
Singapore Airlines
Tracking , measuring , and benchmarking costs with the use of data analysis would improve costs
Flexible miles for flights would encourage more people to buy tickets
Advanced techniques in the pricing of airline tickets would choose the best price , thereby to increase revenue
Table 1 . The role of predictive analytics in airline digital transformation , grouped by the
direction of influence
Source : Author ’s compilation
Having obtained the results ( Table 1 ) , we can say that at the top level , predictive
analytics can improve both the revenue and expenses of the company .
Revenue can be improved by increasing passenger flow and price per passenger
( spends per passenger ) .
Costs can be improved by reducing variable and fixed costs . Using predictive
analytics , there is possible to reduce fuel costs , as well as other expenses per passenger .
There is also the possibility of reducing the cost of servicing aircraft , as well as other
expenses that fall on the management of the airline .
In general , the analysis results can be called successful , because using Mind
Mapping I was able to get all the information I needed .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Our task was to understand how predictive analytics can affect airline business .
It was necessary to understand what factors this would affect . To solve this problem , I
used Mind Mapping . Our framework included directions that they were mutually
exclusive and collectively exhaustive .
The aerospace industry is very complicated . If you add up all the profits of all
airlines in the world in the last year , it is still lower than that of Apple or Google have
separately . And we have to remember that this industry still has perishable stocks ,
ruthless prices , and perfect competition when customers visit online portals where they
see airlines collide . As a rule , you will see that the order of aircraft exceeds the
expected demand . New airplanes have extended delivery times , which leads to high
cyclicality . Hence , we need to model economics for a notional route bottom - up and
analyze all drivers .
At the top level , our framework consists of two areas : revenue and expenses
( Figure 1 ) . Here we show that predictive analytics during digital transformation can
increase revenue as well as reduce costs .
Further , revenue can be divided into passenger flow and price per passenger
( spends per passenger ) . Predictive analytics can affect passenger loyalty , and ultimately
Figure 1 . Framework of document analysis
Source : Author ’s compilation
increase the number of flights that they perform , and also encourage spending more on
one flight .
Costs can be divided into variable and fixed costs . Using predictive analytics ,
there is possible to reduce fuel costs , direct labor , as well as other expenses per
passenger . There is also the possibility of reducing the cost of servicing aircraft , as well
as other expenses that fall on the management of the airline .
After the analysis , I can consider the main results that we obtained . Using Mind
Mapping , I got three insights :
• predictive analytics help to increase the number of passengers ;
• predictive analytics would help to increase the average passenger spends ;
• predictive analytics help to improve costs of the airlines .
Direction Airline Revenue Costs
Emirates Airlines
Last - minute sells over miles redemption using predictive analytics would help to increase the number of passengers Smart maintenance using predictive analytics would reduce costs
Investing in more expensive passengers motivates them to use airline services more
Qatar Airways
Individual offers via predictive analytics for the passengers affect revenue Cooperation with hotels using predictive analytics to increase loyalty , hence increase the number of passengers
Predictive analytics to reduce fuel consumption
Airlines using predictive analytics can encourage passengers to spend money on other things
Singapore Airlines
Tracking , measuring , and benchmarking costs with the use of data analysis would improve costs
Flexible miles for flights would encourage more people to buy tickets
Advanced techniques in the pricing of airline tickets would choose the best price , thereby to increase revenue
Table 1 . The role of predictive analytics in airline digital transformation , grouped by the
direction of influence
Source : Author ’s compilation
Having obtained the results ( Table 1 ) , we can say that at the top level , predictive
analytics can improve both the revenue and expenses of the company .
Revenue can be improved by increasing passenger flow and price per passenger
( spends per passenger ) .
Costs can be improved by reducing variable and fixed costs . Using predictive
analytics , there is possible to reduce fuel costs , as well as other expenses per passenger .
There is also the possibility of reducing the cost of servicing aircraft , as well as other
expenses that fall on the management of the airline .
In general , the analysis results can be called successful , because using Mind
Mapping I was able to get all the information I needed .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11713 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
Storytelling is a significant tool used by many people to sell their products , make their ideas look real and it also helps you to express yourself in a way that can make you be acknowledge from different people coming from different backgrounds . The power of storytelling is that it helps the audience to connect in a much broader plane . We all came from different backgrounds so it was hard for us to find common areas where we could elaborate on our ideas . Then , as a team we decided to base our app on a story and present it using storytelling . My friends and I have been going to a cafe where people with down syndrome work . Our biggest challenge faced was to find a way to communicate with each other . So , as a group we decided to use storytelling and help them visualize and reflect on their feelings as well as getting to know each other better . They were very reluctant to listen to our stories and very excited to share their owns . To even broaden the focus , we decided to create a weekly session where we spent at least two hours sharing our stories with each other . Then , we combined storytelling with visualization and asked them to draw their stories and dreams . Our main goal in doing so was to help them develop their communication skills because they were really shy when we first met and make them feel special and understood .
Application
Storytelling is long used to teach and share values , reflect and influence behavior . As time past we have realized that storytelling has helped the people at the cafe to be more open . Also , we have seen that they were more enthusiastic to work and the workplace , the place where they were once brought by their parents , have turned into a place where they have fun and came happy every morning . This not only made the cafe a much happier place but also improved their communication skills with customers and get them to a state of mind where they were much more confident . They were more open towards people they have n’t met and this made us very happy as a group to see that our activity has made an impact . The owner of the cafe realized how storytelling have made them feel special and in a state that they felt their emotions and ideas were valued . Storytelling not only played a fundamental role in improving their communication skills but also helped them to express their ideas in a better way and build on empathy , trust and acceptance . As we all shared our stories together we came up with creative ideas . We designed workshops to make engagement between customers and workers .
Additionally , as a group we wanted to make them feel special after spending weeks together so we talked to their parents and learned about their biggest dreams . After learning about them we made their biggest dreams come true by taking them to theme parks , fashion storesi factories and museums according to their preference . We wanted to start this as a local project from where we live and hope to see it spread out . It was very special for them as their long awaiting dreams have become true .
Insight & Approach
It was a life - changing experience for me . It made me appreciate small things in life and also what I have . In addition , this social service encouraged me to get out of my comfort zone . As we did this activity with my friends I built long lasting friendships and the people at the cafe became my second family . This activity was not only an opportunity for them
to socialize but also was a huge opportunity for us as we shared our dreams and stories that made us realize many minor details in our lives that went unnoticed in busyness . It was a moment of reflection on things that I appreciate and value .
I shared our activity with the owner of the cafe and told him to continue this with different students from different schools to make them feel the same emotions we felt . This little practice has made huge contribution to their life as well as ours . As students we have experienced the importance of storytelling as it created an emotional link to help us communicate better and build resilience , while they felt very special that their dreams and ideas were being valued . In short , storytellings property of taking humans to the centre endangers understanding and empathy .
Design Thinking for Innovation course not only showed me how these tools can be used in entrepreneurship but also how it can be applied to such places . Also , I have learned the importance of storytelling in uniting people and sharing their ideas . I always imagine to become an entrepreneur today in social service and this course has effectively showed me how to use such a significant tool to make my dreams become real .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
Storytelling is a significant tool used by many people to sell their products , make their ideas look real and it also helps you to express yourself in a way that can make you be acknowledge from different people coming from different backgrounds . The power of storytelling is that it helps the audience to connect in a much broader plane . We all came from different backgrounds so it was hard for us to find common areas where we could elaborate on our ideas . Then , as a team we decided to base our app on a story and present it using storytelling . My friends and I have been going to a cafe where people with down syndrome work . Our biggest challenge faced was to find a way to communicate with each other . So , as a group we decided to use storytelling and help them visualize and reflect on their feelings as well as getting to know each other better . They were very reluctant to listen to our stories and very excited to share their owns . To even broaden the focus , we decided to create a weekly session where we spent at least two hours sharing our stories with each other . Then , we combined storytelling with visualization and asked them to draw their stories and dreams . Our main goal in doing so was to help them develop their communication skills because they were really shy when we first met and make them feel special and understood .
Application
Storytelling is long used to teach and share values , reflect and influence behavior . As time past we have realized that storytelling has helped the people at the cafe to be more open . Also , we have seen that they were more enthusiastic to work and the workplace , the place where they were once brought by their parents , have turned into a place where they have fun and came happy every morning . This not only made the cafe a much happier place but also improved their communication skills with customers and get them to a state of mind where they were much more confident . They were more open towards people they have n’t met and this made us very happy as a group to see that our activity has made an impact . The owner of the cafe realized how storytelling have made them feel special and in a state that they felt their emotions and ideas were valued . Storytelling not only played a fundamental role in improving their communication skills but also helped them to express their ideas in a better way and build on empathy , trust and acceptance . As we all shared our stories together we came up with creative ideas . We designed workshops to make engagement between customers and workers .
Additionally , as a group we wanted to make them feel special after spending weeks together so we talked to their parents and learned about their biggest dreams . After learning about them we made their biggest dreams come true by taking them to theme parks , fashion storesi factories and museums according to their preference . We wanted to start this as a local project from where we live and hope to see it spread out . It was very special for them as their long awaiting dreams have become true .
Insight & Approach
It was a life - changing experience for me . It made me appreciate small things in life and also what I have . In addition , this social service encouraged me to get out of my comfort zone . As we did this activity with my friends I built long lasting friendships and the people at the cafe became my second family . This activity was not only an opportunity for them
to socialize but also was a huge opportunity for us as we shared our dreams and stories that made us realize many minor details in our lives that went unnoticed in busyness . It was a moment of reflection on things that I appreciate and value .
I shared our activity with the owner of the cafe and told him to continue this with different students from different schools to make them feel the same emotions we felt . This little practice has made huge contribution to their life as well as ours . As students we have experienced the importance of storytelling as it created an emotional link to help us communicate better and build resilience , while they felt very special that their dreams and ideas were being valued . In short , storytellings property of taking humans to the centre endangers understanding and empathy .
Design Thinking for Innovation course not only showed me how these tools can be used in entrepreneurship but also how it can be applied to such places . Also , I have learned the importance of storytelling in uniting people and sharing their ideas . I always imagine to become an entrepreneur today in social service and this course has effectively showed me how to use such a significant tool to make my dreams become real .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22485 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection paper of Art Street – Mind Mapping
Challenge I ’m a 5th year Electronics Engineering student in school , a youth leader to our home parish which is
St. Rose of Lima Parish at Teresa , Rizal , and I can say that I ’m a friendly person , because I have lots of friends . In studying my lectures , doing my projects , guiding youth , and becoming a friend and big brother to my siblings which requires so many attention , and decisions to make . In line with this , I encounter many problems and challenges regarding decision making and thinking about the best idea that I could think of . In my journey to become an Engineer , I find it hard to think of the best idea . I have lots of group work , laboratory activities , and projects that need to be done by team , and most of the time , because we have different minds and different thinking , we ca n’t agree on the best idea that we can have . In my experience as a youth leader , as an individual , I must touch every life of each youth that I ’m handling and inspire them to do more , and to become better in life . As I coach them or give them advice , my always question in myself is that “ How I can do it in different but effective way ? ” , and “ Does my advice help them to be motivated ? ” And the hardest role that I can be is to be a friend to others , and to be the big brother to my siblings . It is because every detail that I will tell to them , every story that I will share , and every idea that I will feed to them , is must be accurate , real , and which can boost their courage to step forward in life . Because every word I say , it can affect the path of life that will be taking . Selection As what I ’ve learn , mind mapping is a tool that you will think of a subject and its idea and sub - idea . I
chose the mind mapping tool rather than the other design tool because it helps me to become more creative . I ’m a busy person and needs to think for unique and best idea . Mind mapping helps me to think what is the best idea what things that I should consider in making decisions , what are the important parameters that I need to think about in decision making , and helps me to remember some key points and idea that sometimes I forgot . This help me to think more specific and helps me to plan . I can say that mind mapping is the best tool that anyone can have , because it will not require anyone , it will just require yourself and your own brain . Meaning this toll will bring out the best idea that you could think , and the most important thing is that that idea is from you , and no one can think of it .
Application As early as I learned the tool , I use it already in my life . In decision making in school for school works ,
I will gather my team , and think of the best way . Of course , we will use the mind mapping . First , we will have our goal , and write it on the middle of a paper . Little by little , we will add some branches , which contains some important points , ideas , and plans that are relevant to the subject . As a youth leader , I use this tool to create and think to more effective way in inspiring my fellow youth . I will focus on what part or what topic that I will be sharing to their lives and support it with some ideas , techniques , and activities that is relevant to the subject , which will help them to absorb the topic and inspired them to apply it on their own life . For instance , this Christmas season , I have a topic for “ love ” . I think of ways on other acts that is pertaining to love . Then for my fellow youth to understand what truly it is , I will have some examples like video clips , and story that I will share to them . In this way , I ’m sure that they got something for me . And lastly I also use this tool in making some decisions in some situations that can cause dilemma that will help my friends and especially my little siblings . For example , my little brother has extra money and told me that he wants to buy a new toy , but tour dog has no food to eat . This is the time that I will use the mind mapping , I will think for what is the best way to do by thinking of the possible results on each actions . And because of this , it can help me to think what is right to do .
Insight This tool really helps me to improve my decision making abilities . In school , it helps me to decide
what is right to do . Also , it helps me to think the best idea that I could think for that project . Also , this tool made me a better and more effective leader in my fellow youth . It help me to become a real leader that will influence , guide , and lean my members , also in bringing out the best of them . And lastly , because of mind mapping , it also help me to sacrifice what I want for what I need . It really helps me to become a better person , and to do some matured and good decisions in life . The tool is really helpful in all aspects in life , especially in decision making and thinking in a unique and best idea that you want . Approach In doing the tool , there are many situations to be consider . First , when the person who needs it is
just myself , I will just find some place to think about the topic and reflect to it . Another is that when it is group work , since social media is now abundant , it can be a medium of our communication , but I do n’t use this kind of communication , I require my team to meet face to face to understand more clearly the topic and clear all the ideas and concern regarding the topic that we need to discuss . Another situation is that when the topic is to complex and I find it hard , I will use now the pen and paper . Starting from the middle of the paper , where the subject is written , I will connect some branch for the idea , and some sub branches for the sub idea . There are lots of way to do the mind mapping , and the important thing is that , you should know what idea to think , and consider even those small idea because you will not complete the best idea if you ca n’t think and consider those small details that you will have .
| EMAIL:
ID_NUM:
NAME_STUDENT: Art Street
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection paper of Art Street – Mind Mapping
Challenge I ’m a 5th year Electronics Engineering student in school , a youth leader to our home parish which is
St. Rose of Lima Parish at Teresa , Rizal , and I can say that I ’m a friendly person , because I have lots of friends . In studying my lectures , doing my projects , guiding youth , and becoming a friend and big brother to my siblings which requires so many attention , and decisions to make . In line with this , I encounter many problems and challenges regarding decision making and thinking about the best idea that I could think of . In my journey to become an Engineer , I find it hard to think of the best idea . I have lots of group work , laboratory activities , and projects that need to be done by team , and most of the time , because we have different minds and different thinking , we ca n’t agree on the best idea that we can have . In my experience as a youth leader , as an individual , I must touch every life of each youth that I ’m handling and inspire them to do more , and to become better in life . As I coach them or give them advice , my always question in myself is that “ How I can do it in different but effective way ? ” , and “ Does my advice help them to be motivated ? ” And the hardest role that I can be is to be a friend to others , and to be the big brother to my siblings . It is because every detail that I will tell to them , every story that I will share , and every idea that I will feed to them , is must be accurate , real , and which can boost their courage to step forward in life . Because every word I say , it can affect the path of life that will be taking . Selection As what I ’ve learn , mind mapping is a tool that you will think of a subject and its idea and sub - idea . I
chose the mind mapping tool rather than the other design tool because it helps me to become more creative . I ’m a busy person and needs to think for unique and best idea . Mind mapping helps me to think what is the best idea what things that I should consider in making decisions , what are the important parameters that I need to think about in decision making , and helps me to remember some key points and idea that sometimes I forgot . This help me to think more specific and helps me to plan . I can say that mind mapping is the best tool that anyone can have , because it will not require anyone , it will just require yourself and your own brain . Meaning this toll will bring out the best idea that you could think , and the most important thing is that that idea is from you , and no one can think of it .
Application As early as I learned the tool , I use it already in my life . In decision making in school for school works ,
I will gather my team , and think of the best way . Of course , we will use the mind mapping . First , we will have our goal , and write it on the middle of a paper . Little by little , we will add some branches , which contains some important points , ideas , and plans that are relevant to the subject . As a youth leader , I use this tool to create and think to more effective way in inspiring my fellow youth . I will focus on what part or what topic that I will be sharing to their lives and support it with some ideas , techniques , and activities that is relevant to the subject , which will help them to absorb the topic and inspired them to apply it on their own life . For instance , this Christmas season , I have a topic for “ love ” . I think of ways on other acts that is pertaining to love . Then for my fellow youth to understand what truly it is , I will have some examples like video clips , and story that I will share to them . In this way , I ’m sure that they got something for me . And lastly I also use this tool in making some decisions in some situations that can cause dilemma that will help my friends and especially my little siblings . For example , my little brother has extra money and told me that he wants to buy a new toy , but tour dog has no food to eat . This is the time that I will use the mind mapping , I will think for what is the best way to do by thinking of the possible results on each actions . And because of this , it can help me to think what is right to do .
Insight This tool really helps me to improve my decision making abilities . In school , it helps me to decide
what is right to do . Also , it helps me to think the best idea that I could think for that project . Also , this tool made me a better and more effective leader in my fellow youth . It help me to become a real leader that will influence , guide , and lean my members , also in bringing out the best of them . And lastly , because of mind mapping , it also help me to sacrifice what I want for what I need . It really helps me to become a better person , and to do some matured and good decisions in life . The tool is really helpful in all aspects in life , especially in decision making and thinking in a unique and best idea that you want . Approach In doing the tool , there are many situations to be consider . First , when the person who needs it is
just myself , I will just find some place to think about the topic and reflect to it . Another is that when it is group work , since social media is now abundant , it can be a medium of our communication , but I do n’t use this kind of communication , I require my team to meet face to face to understand more clearly the topic and clear all the ideas and concern regarding the topic that we need to discuss . Another situation is that when the topic is to complex and I find it hard , I will use now the pen and paper . Starting from the middle of the paper , where the subject is written , I will connect some branch for the idea , and some sub branches for the sub idea . There are lots of way to do the mind mapping , and the important thing is that , you should know what idea to think , and consider even those small idea because you will not complete the best idea if you ca n’t think and consider those small details that you will have .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Art Street"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12585 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Fast Forward
Challenge
I am a member of my company organization on IT department and my / our challenge is to improve the workflow of project deployment within our department in order to ensure the project needs is well defined and the delivery is on - budget , on - schedule , enough resource and on the right quality . Our IT deployment team is composed of 4 employees that covering regions all over the world . In most cases , we are working closely with markets in our region as well as the central team . The project is not limited to internal resource and can be triggered whether from market or also from central . We are trying to focus on what is the best way to define the effective workflow in order to meet our team ’s objectives .
Selection
Our team has already tried some design thinking tools like visualization and storytelling , however we see that most suitable tool is what we called ‘ fast forward ’ which allow you to experiment quickly with minimum cost , test the idea by creating small prototype , validate it with your stakeholders and ‘ un - plug the cable ’ ( fail fast ) if it ’s not giving the expected value .
Application
As our first assessment , we focused on the information that we can use / collect in order to complete the deployment task . We wanted to see if we could structure this information systematically so it can be retrieved by anyone in our team without additional effort to check it again with respective stakeholders . We tested our assumption that the main causes of ineffective workflow is because of the structure of the information in regards to the project , how it ’s being retrieved and how quick this information should be updated . Our team is conducting several meetings to list down all the required information to deliver / deploy the project , structure it into more readable list by keeping only the important information and build small prototype to cover some of our projects .
For the next assessment , we focused on getting more clarity about the project and to order it based on priorities . The aim is to test our assumption that prioritization of the project was also part of the main cause of ineffective workflow . Our team was working together to gather this information from various stakeholders in the IT and business department . We took the opportunity to share our small prototype , check and validate the information with them and make the necessary adjustment based on their feedback on the completeness of information and understand the level of prioritization that ’s expected .
Insight
By applying the fast forward tool , our team validated the initial assumptions and designed the better prototype based on the given feedback . We expect that with more centralize information and accessible to our stakeholders , it would be fairly given the transparency in terms of project that we should deliver . This will ensure the join efforts from our team to build source of truth that would improve the significant efforts and time to get the necessary information . We are now starting to use the prototype in our day- to - day project activities in order to prove the value while keep improving it in order to build the MVP ( Minimum Viable Product ) .
Approach
As we have gone through on several design thinking activities / tools and we believe that Fast Forward is still the most suitable one . The reason is because it gave us the better view on what ’s needed by our stakeholders , allow us to test using small prototype and validate the result so we may adjust or fail quickly without having significant investment on cost , resource and time .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Fast Forward
Challenge
I am a member of my company organization on IT department and my / our challenge is to improve the workflow of project deployment within our department in order to ensure the project needs is well defined and the delivery is on - budget , on - schedule , enough resource and on the right quality . Our IT deployment team is composed of 4 employees that covering regions all over the world . In most cases , we are working closely with markets in our region as well as the central team . The project is not limited to internal resource and can be triggered whether from market or also from central . We are trying to focus on what is the best way to define the effective workflow in order to meet our team ’s objectives .
Selection
Our team has already tried some design thinking tools like visualization and storytelling , however we see that most suitable tool is what we called ‘ fast forward ’ which allow you to experiment quickly with minimum cost , test the idea by creating small prototype , validate it with your stakeholders and ‘ un - plug the cable ’ ( fail fast ) if it ’s not giving the expected value .
Application
As our first assessment , we focused on the information that we can use / collect in order to complete the deployment task . We wanted to see if we could structure this information systematically so it can be retrieved by anyone in our team without additional effort to check it again with respective stakeholders . We tested our assumption that the main causes of ineffective workflow is because of the structure of the information in regards to the project , how it ’s being retrieved and how quick this information should be updated . Our team is conducting several meetings to list down all the required information to deliver / deploy the project , structure it into more readable list by keeping only the important information and build small prototype to cover some of our projects .
For the next assessment , we focused on getting more clarity about the project and to order it based on priorities . The aim is to test our assumption that prioritization of the project was also part of the main cause of ineffective workflow . Our team was working together to gather this information from various stakeholders in the IT and business department . We took the opportunity to share our small prototype , check and validate the information with them and make the necessary adjustment based on their feedback on the completeness of information and understand the level of prioritization that ’s expected .
Insight
By applying the fast forward tool , our team validated the initial assumptions and designed the better prototype based on the given feedback . We expect that with more centralize information and accessible to our stakeholders , it would be fairly given the transparency in terms of project that we should deliver . This will ensure the join efforts from our team to build source of truth that would improve the significant efforts and time to get the necessary information . We are now starting to use the prototype in our day- to - day project activities in order to prove the value while keep improving it in order to build the MVP ( Minimum Viable Product ) .
Approach
As we have gone through on several design thinking activities / tools and we believe that Fast Forward is still the most suitable one . The reason is because it gave us the better view on what ’s needed by our stakeholders , allow us to test using small prototype and validate the result so we may adjust or fail quickly without having significant investment on cost , resource and time .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9551 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Initiating Sales in New Geography
Challenge I work for a IT and Engineering services company based out of India . The primary business model is to outsource engineering work out to India as they have a big resource pool that can be scaled into a dedicated team at short notice . The company has been in existence for over 30 years and they have a pretty matured service portfolio across various industries . One of the industries they service is Semiconductor equipment industry . The company has a very good clientele in this industry but confined to Americas . They were struggling to tap into the European market .
Selection One of the key reasons for this challenge that came out clearly during discussions with the delivery teams was that nothing moved post first introductory meeting with the customers . This reflected that there was a gap in the way the proposition was being presented . From secondary research , another fact that came out very clearly was that European customers were not as matured in their understanding of outsourcing as compared to the customers in America . Considering these facts we chose Storytelling as the tool to approach this problem .
Application The need was to create a proposition that should have the following characteristics :
1 . Clearly showcases the services that the company can provide 2 . Clearly showcases the maturity and level of understanding of the concerned industry and the
level of ownership that the company could take
3 . Provides a step by step approach to initiate such projects 4 . Provides relevant examples showcasing the following :
a. Customer challenge / problem statement b. The solution that was provided c. The value add that could be achieved
The steps taken were as follows :
1 . Identify the number of services that the company could provide in this domain , which in this
case came out as follows
a. Mechanical engineering services b. Embedded software engineering services c. Embedded hardware engineering services
2 . Stakeholders were identified from each service line to create an understanding of depth and
breadth of the services and where they have applied the same in this industry / what level of ownership they could take ( system level or subsystem level or module level )
3 . A matrix was created with X axis as the service lines and Y axis as the type of system .
subsystem and the services rendered where highlighted on the same . This brought out a clear picture of the breadth and depth of experience the company had in this domain
4 . For each service line a guidance was created in a pictorial format showcasing various
categories of activities that can be outsourced categorised in ascending order of ease of outsourcing .
5 . Case studies of work done for existing clients were recreated with focus on the following
points only :
a. Customer challenge / problem statement b. The solution that was provided c. The value add that could be achieved
Insight
This was a clear cut case where the customer needed handholding in guiding them with the process of outsourcing , making them understand the kind of work that can be done and how to do it . Creating pictorial representation and mapping services in a matrix format gave them an easy way to scope activities that they could outsource . This helped the company to start business with 4 new customers within 6 months . However they face operational challenges once the engagement started .
Approach The challenges came post the engagement started as the understanding of the execution model was n’t clear enough with the story that was created . Every customer created their own image of the engagement model in their minds and hence things went haywire in the beginning . If I was given a chance to do this exercise again . I would adopt visualization as a tool as well in addition to storytelling to clearly showcase the operational model also . However said that it was a successful exercise to cater to the challenge that the company faced in the beginning .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Initiating Sales in New Geography
Challenge I work for a IT and Engineering services company based out of India . The primary business model is to outsource engineering work out to India as they have a big resource pool that can be scaled into a dedicated team at short notice . The company has been in existence for over 30 years and they have a pretty matured service portfolio across various industries . One of the industries they service is Semiconductor equipment industry . The company has a very good clientele in this industry but confined to Americas . They were struggling to tap into the European market .
Selection One of the key reasons for this challenge that came out clearly during discussions with the delivery teams was that nothing moved post first introductory meeting with the customers . This reflected that there was a gap in the way the proposition was being presented . From secondary research , another fact that came out very clearly was that European customers were not as matured in their understanding of outsourcing as compared to the customers in America . Considering these facts we chose Storytelling as the tool to approach this problem .
Application The need was to create a proposition that should have the following characteristics :
1 . Clearly showcases the services that the company can provide 2 . Clearly showcases the maturity and level of understanding of the concerned industry and the
level of ownership that the company could take
3 . Provides a step by step approach to initiate such projects 4 . Provides relevant examples showcasing the following :
a. Customer challenge / problem statement b. The solution that was provided c. The value add that could be achieved
The steps taken were as follows :
1 . Identify the number of services that the company could provide in this domain , which in this
case came out as follows
a. Mechanical engineering services b. Embedded software engineering services c. Embedded hardware engineering services
2 . Stakeholders were identified from each service line to create an understanding of depth and
breadth of the services and where they have applied the same in this industry / what level of ownership they could take ( system level or subsystem level or module level )
3 . A matrix was created with X axis as the service lines and Y axis as the type of system .
subsystem and the services rendered where highlighted on the same . This brought out a clear picture of the breadth and depth of experience the company had in this domain
4 . For each service line a guidance was created in a pictorial format showcasing various
categories of activities that can be outsourced categorised in ascending order of ease of outsourcing .
5 . Case studies of work done for existing clients were recreated with focus on the following
points only :
a. Customer challenge / problem statement b. The solution that was provided c. The value add that could be achieved
Insight
This was a clear cut case where the customer needed handholding in guiding them with the process of outsourcing , making them understand the kind of work that can be done and how to do it . Creating pictorial representation and mapping services in a matrix format gave them an easy way to scope activities that they could outsource . This helped the company to start business with 4 new customers within 6 months . However they face operational challenges once the engagement started .
Approach The challenges came post the engagement started as the understanding of the execution model was n’t clear enough with the story that was created . Every customer created their own image of the engagement model in their minds and hence things went haywire in the beginning . If I was given a chance to do this exercise again . I would adopt visualization as a tool as well in addition to storytelling to clearly showcase the operational model also . However said that it was a successful exercise to cater to the challenge that the company faced in the beginning .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11161 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION- STORYTELLING
CHALLENGE & SELECTION
Storytelling is a great tool that has always been very useful . I am a product designing student and I feel the story telling tool is really beneficial for us . We do not have written exams whereas we have to give jury . In a jury we have to present all our work done during the semester in front of a panel and they judge you on your skills , the way you present your work and your confidence . Being a shy student at school it took me a lot of time opening up . I was not really confident while speaking in front of group of people . That hesitation was also noticed by some of my teachers while I was giving jury and they told me to improve on it . Then I started using the tool of storytelling and eventually I gained confidence . I started my jury with a story line and eventually describing all my work and learning . With this the jury did not loss interest and I was easy to explain things in form of story .
APPLICATION
I have a story of how I used the story telling tool . In one of our semester we were sent for a craft documentation research . In the research we had to choose a cluster who makes handmade
crafts and lives in village . I choose the cluster of Imlikhera who made handmade loi shawls . After the research was done I had to present it in front of few people . In that I had to share how I choose this cluster , what was the whole experience , details about the craft and life of a craftsmen and their struggle . While telling about my journey I started it in a form of story and as the story moved ahead I covered all the points in it . The audience was really immersed in my story
INSIGHTS & APPROACH
I started off by saying that hey everyone I am Dawn and I stay in a small village named Imlikhera which is near Haridwar in Uttrakhand . My father is a weaver and he makes handmade loi . With this story line I explained about the loi craft in detail , the life and struggles of craftsmen , their traditions and cultures . My story was appreciated and it was far more interesting to listern . Everyone praised me a lot for my work and my teachers were really happy . Sometimes little story can make wonders . This course helped me a lot in improving and also made me see this as a tool in a new way . I can now always be very confident while i m speaking in front of masses . I never knew that this course can work wonders for me as a person and a designer .
| EMAIL:
ID_NUM:
NAME_STUDENT: Dawn
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION- STORYTELLING
CHALLENGE & SELECTION
Storytelling is a great tool that has always been very useful . I am a product designing student and I feel the story telling tool is really beneficial for us . We do not have written exams whereas we have to give jury . In a jury we have to present all our work done during the semester in front of a panel and they judge you on your skills , the way you present your work and your confidence . Being a shy student at school it took me a lot of time opening up . I was not really confident while speaking in front of group of people . That hesitation was also noticed by some of my teachers while I was giving jury and they told me to improve on it . Then I started using the tool of storytelling and eventually I gained confidence . I started my jury with a story line and eventually describing all my work and learning . With this the jury did not loss interest and I was easy to explain things in form of story .
APPLICATION
I have a story of how I used the story telling tool . In one of our semester we were sent for a craft documentation research . In the research we had to choose a cluster who makes handmade
crafts and lives in village . I choose the cluster of Imlikhera who made handmade loi shawls . After the research was done I had to present it in front of few people . In that I had to share how I choose this cluster , what was the whole experience , details about the craft and life of a craftsmen and their struggle . While telling about my journey I started it in a form of story and as the story moved ahead I covered all the points in it . The audience was really immersed in my story
INSIGHTS & APPROACH
I started off by saying that hey everyone I am Dawn and I stay in a small village named Imlikhera which is near Haridwar in Uttrakhand . My father is a weaver and he makes handmade loi . With this story line I explained about the loi craft in detail , the life and struggles of craftsmen , their traditions and cultures . My story was appreciated and it was far more interesting to listern . Everyone praised me a lot for my work and my teachers were really happy . Sometimes little story can make wonders . This course helped me a lot in improving and also made me see this as a tool in a new way . I can now always be very confident while i m speaking in front of masses . I never knew that this course can work wonders for me as a person and a designer .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Dawn"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10829 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind Mapping
Challenge & Selection The challenge I chose was mind mapping , a tool for graphic thinking and a tool for expressing thinking using graphical thinking aids . The idea of using a central keyword or idea to visualize the construction and classification ; it uses a central keyword or idea to illuminate all graphical representations of words , ideas , tasks , or other associated projects . It can use different ways to express people 's ideas , such as quotation , visible visualization , construction of systematic and classification .
Application I applied the selected tool to my reading notes . The steps include : summarizing the main points in the book , reflecting on the logical relationship , and repeatedly modifying the hand , adding the soft body , and decomposing the large image into small images . Insight & Approach The insight I gained through the use of mind maps in reading notes is to organize the scattered knowledge into an outputable , logical system and to record my own ideas or
abstracts . I will use my mind maps at work because it can be used to organize complex ideas or as tips for memorizing .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind Mapping
Challenge & Selection The challenge I chose was mind mapping , a tool for graphic thinking and a tool for expressing thinking using graphical thinking aids . The idea of using a central keyword or idea to visualize the construction and classification ; it uses a central keyword or idea to illuminate all graphical representations of words , ideas , tasks , or other associated projects . It can use different ways to express people 's ideas , such as quotation , visible visualization , construction of systematic and classification .
Application I applied the selected tool to my reading notes . The steps include : summarizing the main points in the book , reflecting on the logical relationship , and repeatedly modifying the hand , adding the soft body , and decomposing the large image into small images . Insight & Approach The insight I gained through the use of mind maps in reading notes is to organize the scattered knowledge into an outputable , logical system and to record my own ideas or
abstracts . I will use my mind maps at work because it can be used to organize complex ideas or as tips for memorizing .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19592 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Shamsun Fawzy
Reflection – Mind Mapping
Challenge & Selection
Mind mapping is a powerful tool that I use to look for patterns and insights in the large quantity of data . Together with my design team , I work in a home furnishing retail company , creating inspirational , beautiful and functional home furnishing solutions to create a better everday life for the many people in our local market . In order to turn their dreams into beautiful , functional solutions ; we conduct home visits . We visit 30 homes every two years and collect qualified and detailed information . We interview people with different living situations to understand their needs , their physical surroundings , the activities at home and their dreams . We take photographs of their homes .
The physical spaces that they are living in , their living situations , their tastes , the income levels and their wants and dreams differ a lot . Once we gather the data , we look at similarities and we categorise the people into personas . In order to generate ideas , we mind map our findings with a group of diverse background colleagues . This gives us an opportunity to translate the insights into design criteria . With the design criterias we pick , we create solutions in our media to solve the needs and dreams of our customers .
Application
Last year , after completing the home visit for our primary market area , we set up a workshop and invite the sales , logistics and customer relations teams together with the design team . We gave them the data and let them explore the findings on their own . Then we made teams of five and asked them to cluster the stuff they found interesting and worth finding a solution for . There were themes like “ lack of space ” , “ safety ” , etc . The teams created insight statements for the themes . “ Lack of space ” becomes people ca n’t figure out how to organise their personal and shared areas at home . “ Safety ” becomes families with small children are in need of safety solutions at home , however some of them are unaware of that . Then the teams identified the insights related to each cluster and noted the connections .
Insight
By applying the mind mapping tool , we were ready to establish design criteria for the what if idea generation . We asked the participants to tour the store media by keeping in mind the mind mapping that they have generated and come back to the workshop . We asked them if anything possible what design criteria they would want to implement as a solution in the store . They have come up with new ideas that were easy to implement in the store . Organise your living throughout all areas of the home was the biggest focus possibility that could be implemented
with small , clever and inspirational solutions . After implementing the ideas ( as small tests ) in the selected media , we see an increase in sales . We continued to implement the ideas in the medias and at the end of the year the overall customer satisfaction index in inspiration increased from 72 % to 80 % .
Approach
Since I have seen the benefits of mind mapping tool and generating ideas with different background colleagues , I might consider applying the same metodology in improving the customer shopping experience in the store or in other innovative projects together with my team . Although it is taking more time to explore , it is worth the effort !
| EMAIL:
ID_NUM:
NAME_STUDENT: Shamsun Fawzy
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Shamsun Fawzy
Reflection – Mind Mapping
Challenge & Selection
Mind mapping is a powerful tool that I use to look for patterns and insights in the large quantity of data . Together with my design team , I work in a home furnishing retail company , creating inspirational , beautiful and functional home furnishing solutions to create a better everday life for the many people in our local market . In order to turn their dreams into beautiful , functional solutions ; we conduct home visits . We visit 30 homes every two years and collect qualified and detailed information . We interview people with different living situations to understand their needs , their physical surroundings , the activities at home and their dreams . We take photographs of their homes .
The physical spaces that they are living in , their living situations , their tastes , the income levels and their wants and dreams differ a lot . Once we gather the data , we look at similarities and we categorise the people into personas . In order to generate ideas , we mind map our findings with a group of diverse background colleagues . This gives us an opportunity to translate the insights into design criteria . With the design criterias we pick , we create solutions in our media to solve the needs and dreams of our customers .
Application
Last year , after completing the home visit for our primary market area , we set up a workshop and invite the sales , logistics and customer relations teams together with the design team . We gave them the data and let them explore the findings on their own . Then we made teams of five and asked them to cluster the stuff they found interesting and worth finding a solution for . There were themes like “ lack of space ” , “ safety ” , etc . The teams created insight statements for the themes . “ Lack of space ” becomes people ca n’t figure out how to organise their personal and shared areas at home . “ Safety ” becomes families with small children are in need of safety solutions at home , however some of them are unaware of that . Then the teams identified the insights related to each cluster and noted the connections .
Insight
By applying the mind mapping tool , we were ready to establish design criteria for the what if idea generation . We asked the participants to tour the store media by keeping in mind the mind mapping that they have generated and come back to the workshop . We asked them if anything possible what design criteria they would want to implement as a solution in the store . They have come up with new ideas that were easy to implement in the store . Organise your living throughout all areas of the home was the biggest focus possibility that could be implemented
with small , clever and inspirational solutions . After implementing the ideas ( as small tests ) in the selected media , we see an increase in sales . We continued to implement the ideas in the medias and at the end of the year the overall customer satisfaction index in inspiration increased from 72 % to 80 % .
Approach
Since I have seen the benefits of mind mapping tool and generating ideas with different background colleagues , I might consider applying the same metodology in improving the customer shopping experience in the store or in other innovative projects together with my team . Although it is taking more time to explore , it is worth the effort !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Shamsun Fawzy"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 8033 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection : Visualization Tool
Challenge & Selection : I ’m a part of the community health awareness committee in my city . We conduct health awareness campaigns to educate middle - income and low - income strata about various disease having a high prevalence in that community . Our aim is to provide 3 things : 1 ) Educate masses about various disease 2 ) Eliminate ignorance factor among people about their pain and health conditions 3 ) Guide right care through prevention and care centre facilities . Our biggest challenge lies in explaining the scientific concept of disease or damages caused to the human body because of lifestyle diseases and habits like smoking , sedentary lifestyle , etc . Since our target group is devoid of basic human body knowledge , they tend to overlook the damages caused internally to the body because of many diseases . Our earlier approach was to verbally explain internal effects like how smoking kills and how it badly affects the lungs of the smoker and reduces their life span . We realised just by stating the facts verbally it does n’t help to serve the purpose of community health building . My choice of selection is Visual Thinking to achieve a common platform for every layman to understand the disease problem and improve their health . Application : One such campaign I designed was for spreading awareness on the harmful effects of smoking . My idea was to represent Smoking Kills campaign as a Dart Game . The Human Lungs picture are glued to a Dart Board and I created artificial Cigarette Darts . This was developed as a 3D model to be played by our community people who often engage in smoking . They got 3 chance to play . Basically , while playing this game , they were throwing cigarette darts into the lungs and puncturing them . This made them realise how they puncture their own lungs while smoking every cigarette . Another campaign designed was to fight Dengue in one community area having high cases of dengue . Similarly , I went ahead with the Visualization technique and conducted Wall Painting campaign in that community slum area . The painting had a dengue characteristics mosquito in between painted in black and white . Diagrammatic representation of symptoms , treatment and prevention care was also drawn . The mentions were given in regional language for easy access and more adaptability of the masses . Insight & Approach : I realised how this technique worked wonders for my campaigns . In the Smoking Kills Campaign , people got a real feel of the harm they were causing with their habits and I could connect with them with Story - telling of many survivors who gave up smoking and are leading happy and normal lives . With my Dengue Campaign , the community area with the painting started imbibing healthy and hygienic habits in their surroundings . They came together as a community and took all the preventive care of reducing the number of dengue cases . The wall painting reminded them about they could achieve their goals in unity and lead a healthy life . The feedback recorded saw various measures in place to curb the mosquito growth and behavioural change among the community people leading to healthy practices . I always thrived to work for the betterment of the community and to bring good health and smile on everyone ’s face . Design Thinking for Innovation course made me self - aware about the biases I made during my service by just giving speeches to the audience about good health and no practical and ground approach for the same cause . Using the Design Thinking tools like Visualization and Story- telling , I managed to empathise with the masses about their lack of knowledge and understanding of the human body and functions . I could then define problem statement clearly and ideate more practical and easier to comprehend campaigns and test them in the community areas . The most important factor is feedback here , more feedback led to more clear problem statements . I will continue using this methodology in my campaigns and improve my approach further . Thank You .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : Visualization Tool
Challenge & Selection : I ’m a part of the community health awareness committee in my city . We conduct health awareness campaigns to educate middle - income and low - income strata about various disease having a high prevalence in that community . Our aim is to provide 3 things : 1 ) Educate masses about various disease 2 ) Eliminate ignorance factor among people about their pain and health conditions 3 ) Guide right care through prevention and care centre facilities . Our biggest challenge lies in explaining the scientific concept of disease or damages caused to the human body because of lifestyle diseases and habits like smoking , sedentary lifestyle , etc . Since our target group is devoid of basic human body knowledge , they tend to overlook the damages caused internally to the body because of many diseases . Our earlier approach was to verbally explain internal effects like how smoking kills and how it badly affects the lungs of the smoker and reduces their life span . We realised just by stating the facts verbally it does n’t help to serve the purpose of community health building . My choice of selection is Visual Thinking to achieve a common platform for every layman to understand the disease problem and improve their health . Application : One such campaign I designed was for spreading awareness on the harmful effects of smoking . My idea was to represent Smoking Kills campaign as a Dart Game . The Human Lungs picture are glued to a Dart Board and I created artificial Cigarette Darts . This was developed as a 3D model to be played by our community people who often engage in smoking . They got 3 chance to play . Basically , while playing this game , they were throwing cigarette darts into the lungs and puncturing them . This made them realise how they puncture their own lungs while smoking every cigarette . Another campaign designed was to fight Dengue in one community area having high cases of dengue . Similarly , I went ahead with the Visualization technique and conducted Wall Painting campaign in that community slum area . The painting had a dengue characteristics mosquito in between painted in black and white . Diagrammatic representation of symptoms , treatment and prevention care was also drawn . The mentions were given in regional language for easy access and more adaptability of the masses . Insight & Approach : I realised how this technique worked wonders for my campaigns . In the Smoking Kills Campaign , people got a real feel of the harm they were causing with their habits and I could connect with them with Story - telling of many survivors who gave up smoking and are leading happy and normal lives . With my Dengue Campaign , the community area with the painting started imbibing healthy and hygienic habits in their surroundings . They came together as a community and took all the preventive care of reducing the number of dengue cases . The wall painting reminded them about they could achieve their goals in unity and lead a healthy life . The feedback recorded saw various measures in place to curb the mosquito growth and behavioural change among the community people leading to healthy practices . I always thrived to work for the betterment of the community and to bring good health and smile on everyone ’s face . Design Thinking for Innovation course made me self - aware about the biases I made during my service by just giving speeches to the audience about good health and no practical and ground approach for the same cause . Using the Design Thinking tools like Visualization and Story- telling , I managed to empathise with the masses about their lack of knowledge and understanding of the human body and functions . I could then define problem statement clearly and ideate more practical and easier to comprehend campaigns and test them in the community areas . The most important factor is feedback here , more feedback led to more clear problem statements . I will continue using this methodology in my campaigns and improve my approach further . Thank You .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22647 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | C1 - Internal use
REFLECTION - VISUAL TOP DOOR DEPARTMENT STORE STRATEGY
Challenge : Men ’s fragrance department is being moved into an undesirable location which could be disastrous for my retail sales in my two biggest stores .
I work for a major Fragrance Company and my biggest Retail Account is making some mandatory floor plan changes . It does n’t look like this will be beneficial to my fragrance business in these stores . Mens fragrance does a significant amount more of my retail sales than Women ’s Fragrance and this is the part of my business that will be impacted . I have to find a way to continue to make my sales goals .
Problem # 1 Mens fragrances is being moved from the Mens dept . to the Womens dept . Mens fragrances will be combining with Women ’s fragrance on the Women ’s floor in the store
Problem # 2 How do we get our male clientele to go upstairs to purchase their fragrance since there will be nothing to draw Men to shop upstairs because entire floor is geared towards women shoppers .
Application : I needed to come up with a strategy to continue to grow my retail sales .
Since we no longer had representation in the Mens Dept . I partnered with Store Management to put together a floor plan complete with an event strategy for every weekend in our original location in the Mens department using brand specific banners , alpha towers to place product to sell and tables so we had dual exposure . We added Women ’s fragrance testers and product to our Mens fragrance set up in Mens to show his and hers representations of the Fragrance .
In order to increase our average unit sale we asked every customer if they had someone special besides themselves that they like to buy fragrances for or any upcoming birthdays / holidays etc and demonstrated it on the arm side by side . This strategy proved to be a huge success with nothing more than a suggestion and demonstration .
In addition to the space that we secured in the Mens Dept . for our weekend events , we attended morning rallies to kick off the events .
We held monthly associate trainings and gave them gratis to take home and try in order to get the store associate involved in selling our fragrances .
Insight : Once I learned about the move I was so concerned about the possible disastrous results this would have on my business that it was hard for me to step outside of the box and think about creative ways to continue driving my business . I wasted some valuable time by not thinking outside of the box and recognize that there was a great deal of opportunity to not only maintain , but growing my business . When we put this plan in place and executed this strategy my business grew double digits .
Approach : Partnering with the Store Management was a crucial step in the success of rolling out this strategy . They were just as concerned about the move and the potential loss of not only sales but clients that did not want to be bothered by going upstairs to buy their fragrance . Strategizing with the store helped to build an even stronger relationship because we worked together to find a solution . I learned that staying positive and keeping an open mind , looking for opportunities within obstacles and partnering with the store are crucial to running a successful business .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: C1 - Internal use
REFLECTION - VISUAL TOP DOOR DEPARTMENT STORE STRATEGY
Challenge : Men ’s fragrance department is being moved into an undesirable location which could be disastrous for my retail sales in my two biggest stores .
I work for a major Fragrance Company and my biggest Retail Account is making some mandatory floor plan changes . It does n’t look like this will be beneficial to my fragrance business in these stores . Mens fragrance does a significant amount more of my retail sales than Women ’s Fragrance and this is the part of my business that will be impacted . I have to find a way to continue to make my sales goals .
Problem # 1 Mens fragrances is being moved from the Mens dept . to the Womens dept . Mens fragrances will be combining with Women ’s fragrance on the Women ’s floor in the store
Problem # 2 How do we get our male clientele to go upstairs to purchase their fragrance since there will be nothing to draw Men to shop upstairs because entire floor is geared towards women shoppers .
Application : I needed to come up with a strategy to continue to grow my retail sales .
Since we no longer had representation in the Mens Dept . I partnered with Store Management to put together a floor plan complete with an event strategy for every weekend in our original location in the Mens department using brand specific banners , alpha towers to place product to sell and tables so we had dual exposure . We added Women ’s fragrance testers and product to our Mens fragrance set up in Mens to show his and hers representations of the Fragrance .
In order to increase our average unit sale we asked every customer if they had someone special besides themselves that they like to buy fragrances for or any upcoming birthdays / holidays etc and demonstrated it on the arm side by side . This strategy proved to be a huge success with nothing more than a suggestion and demonstration .
In addition to the space that we secured in the Mens Dept . for our weekend events , we attended morning rallies to kick off the events .
We held monthly associate trainings and gave them gratis to take home and try in order to get the store associate involved in selling our fragrances .
Insight : Once I learned about the move I was so concerned about the possible disastrous results this would have on my business that it was hard for me to step outside of the box and think about creative ways to continue driving my business . I wasted some valuable time by not thinking outside of the box and recognize that there was a great deal of opportunity to not only maintain , but growing my business . When we put this plan in place and executed this strategy my business grew double digits .
Approach : Partnering with the Store Management was a crucial step in the success of rolling out this strategy . They were just as concerned about the move and the potential loss of not only sales but clients that did not want to be bothered by going upstairs to buy their fragrance . Strategizing with the store helped to build an even stronger relationship because we worked together to find a solution . I learned that staying positive and keeping an open mind , looking for opportunities within obstacles and partnering with the store are crucial to running a successful business .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22644 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Developing new strategy of storytelling
Challenge : Describe your challenge , including all relevant information .
My challenge was to develop a new mode to train salesmen to market products with storytelling customers about what they feel about our product .
Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references )
My tool was stories that contains the solutions to the problems that the customers were facing with our competitors products.it was selected so that the customers may feel good for our brand and buy our product .
Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) .
My application was like this :
knowing customers problems that they were facing with our competitor brands .
develop our product resistant to the problems .
tell the customers by story telling approach .
making them visualize their problems
making them think of our product as a solution to their problem .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Developing new strategy of storytelling
Challenge : Describe your challenge , including all relevant information .
My challenge was to develop a new mode to train salesmen to market products with storytelling customers about what they feel about our product .
Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references )
My tool was stories that contains the solutions to the problems that the customers were facing with our competitors products.it was selected so that the customers may feel good for our brand and buy our product .
Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) .
My application was like this :
knowing customers problems that they were facing with our competitor brands .
develop our product resistant to the problems .
tell the customers by story telling approach .
making them visualize their problems
making them think of our product as a solution to their problem .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20976 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Improving user experience and service reliability for End User Computing ( EUC ) service delivery
Challenge :
I work for a leading IT services company , and currently play the role of an Account Manager for one of our leading Natural Resources clients . Our firm has been responsible for the ongoing support , maintenance , and enhancement of a variety of IT Applications and IT Infrastructure in use by this Natural Resources company over the last five years .
During 2017 , we were due to renew our contract for the next five years , and the Client chose to go through a formal procurement and evaluation process . The Client shared a few key business and technology drivers that partners and service providers were asked to consider in framing their propositions . The key business challenges and drivers included :
• Adoption of a ‘ manufacturing ’ mindset and approach to IT service delivery
• Prioritisation of ‘ end user experience ’ and applications performance and uptime
• Focus on ‘ innovation ’ and ‘ pervasive automation ’
• ‘ Simplification ’ and ‘ standardisation ’ of systems and processes
• Improved productivity and reduction in non - discretionary costs for IT support
As the incumbent team , we were challenged by the Client to focus in particular on ‘ how might we improve the end user experience and service reliability ’ for End User Computing ( EUC ) services . EUC services involves the management and enhancement of end - user computing applications ( Enterprise , Line of Business , and Collaboration apps ) as well as devices ( desktops , laptops , tablets , mobiles ) that were used by the Client ’s end users ( over 25,000 users ) globally . We decided to adopt a design thinking - led approach to addressing the challenge of improving end - user experience and service reliability .
Selection :
I along with the team chose ‘ visualisation ’ as a design thinking tool and technique to navigate the ‘ what is ’ and ‘ what if ’ stages of our problem definition and solving approach . In particular , we used ‘ customer journey mapping ’ as a tool to achieve the following :
• Gain an appreciation of the customer ( end users ) journey in engaging with us as a service provider for any issues he / she may have with an end - user computing application or device
• Identify the various touch points and channels used by the Client ’s end users to communicate and collaborate with our teams
• Identify potential bottlenecks or choke points in the current as - is processes that are impacting end - user experience or resulting in delays or dis - satisfaction
Application :
Me and the team used ‘ customer journey mapping ’ to map out the current as - is service processes for Level 1 , Level 2 , and Level 3 support of incidents , and the various touchpoints . We mapped our perception of current areas of customer satisfaction and dissatisfaction along the journey from incident identification to closure .
Once we had mapped the customer journey for Level 1 , 2 and 3 support processes and had identified the customer lows ( or points of dissatisfaction ) in the engagement model ; the team then began to identify
potential process changes , automation opportunities , and user self - help interventions that can help improve end user experience and satisfaction with our service delivery . These ideas were then written on post - it notes , clustered together based on their similarity or affinity , and then stack ranked based on value to the customer and ease of implementation .
Insight :
Some of the key learnings and insights gained by undertaking the customer journey mapping and visualisation exercise were as follows :
• Mapping the customer journey in the context of Level 1 , 2 , and 3 support processes and their interaction with our teams helped the team gain better ‘ customer empathy ’ – earlier we had an appreciation of the process , but not so much from the customers point of view
• It was acknowledged that the customer journey and the highs and lows identified were our perception , and should be validated with the Client by conducting a similar exercise
• We realised that implementation of some of the improvement ideas identified had dependencies on the Client ’s IT team as well as third - party stakeholders such as other IT service providers or vendors that we would need to gain buy - in from
Approach :
Some of the next steps in our approach will include :
• Conduct a similar design thinking - led workshop with the Client ’s end - users and have the Client team undertake the customer journey mapping exercise , so we can compare our perceived view against that of the Client ’s end - users and stakeholders themselves
• Jointly engage with the Client team to define and/or validate and refine some of our service improvement ideas
• Develop a napkin pitch or concept poster for the prioritised ideas in order to socialise and solicit feedback from the Client ( co - creation or co - innovation )
• Engage with relevant stakeholders to conduct a pilot of the improvement ideas before evaluating and rolling out to the broader user base
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Improving user experience and service reliability for End User Computing ( EUC ) service delivery
Challenge :
I work for a leading IT services company , and currently play the role of an Account Manager for one of our leading Natural Resources clients . Our firm has been responsible for the ongoing support , maintenance , and enhancement of a variety of IT Applications and IT Infrastructure in use by this Natural Resources company over the last five years .
During 2017 , we were due to renew our contract for the next five years , and the Client chose to go through a formal procurement and evaluation process . The Client shared a few key business and technology drivers that partners and service providers were asked to consider in framing their propositions . The key business challenges and drivers included :
• Adoption of a ‘ manufacturing ’ mindset and approach to IT service delivery
• Prioritisation of ‘ end user experience ’ and applications performance and uptime
• Focus on ‘ innovation ’ and ‘ pervasive automation ’
• ‘ Simplification ’ and ‘ standardisation ’ of systems and processes
• Improved productivity and reduction in non - discretionary costs for IT support
As the incumbent team , we were challenged by the Client to focus in particular on ‘ how might we improve the end user experience and service reliability ’ for End User Computing ( EUC ) services . EUC services involves the management and enhancement of end - user computing applications ( Enterprise , Line of Business , and Collaboration apps ) as well as devices ( desktops , laptops , tablets , mobiles ) that were used by the Client ’s end users ( over 25,000 users ) globally . We decided to adopt a design thinking - led approach to addressing the challenge of improving end - user experience and service reliability .
Selection :
I along with the team chose ‘ visualisation ’ as a design thinking tool and technique to navigate the ‘ what is ’ and ‘ what if ’ stages of our problem definition and solving approach . In particular , we used ‘ customer journey mapping ’ as a tool to achieve the following :
• Gain an appreciation of the customer ( end users ) journey in engaging with us as a service provider for any issues he / she may have with an end - user computing application or device
• Identify the various touch points and channels used by the Client ’s end users to communicate and collaborate with our teams
• Identify potential bottlenecks or choke points in the current as - is processes that are impacting end - user experience or resulting in delays or dis - satisfaction
Application :
Me and the team used ‘ customer journey mapping ’ to map out the current as - is service processes for Level 1 , Level 2 , and Level 3 support of incidents , and the various touchpoints . We mapped our perception of current areas of customer satisfaction and dissatisfaction along the journey from incident identification to closure .
Once we had mapped the customer journey for Level 1 , 2 and 3 support processes and had identified the customer lows ( or points of dissatisfaction ) in the engagement model ; the team then began to identify
potential process changes , automation opportunities , and user self - help interventions that can help improve end user experience and satisfaction with our service delivery . These ideas were then written on post - it notes , clustered together based on their similarity or affinity , and then stack ranked based on value to the customer and ease of implementation .
Insight :
Some of the key learnings and insights gained by undertaking the customer journey mapping and visualisation exercise were as follows :
• Mapping the customer journey in the context of Level 1 , 2 , and 3 support processes and their interaction with our teams helped the team gain better ‘ customer empathy ’ – earlier we had an appreciation of the process , but not so much from the customers point of view
• It was acknowledged that the customer journey and the highs and lows identified were our perception , and should be validated with the Client by conducting a similar exercise
• We realised that implementation of some of the improvement ideas identified had dependencies on the Client ’s IT team as well as third - party stakeholders such as other IT service providers or vendors that we would need to gain buy - in from
Approach :
Some of the next steps in our approach will include :
• Conduct a similar design thinking - led workshop with the Client ’s end - users and have the Client team undertake the customer journey mapping exercise , so we can compare our perceived view against that of the Client ’s end - users and stakeholders themselves
• Jointly engage with the Client team to define and/or validate and refine some of our service improvement ideas
• Develop a napkin pitch or concept poster for the prioritised ideas in order to socialise and solicit feedback from the Client ( co - creation or co - innovation )
• Engage with relevant stakeholders to conduct a pilot of the improvement ideas before evaluating and rolling out to the broader user base
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14899 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge I had the problem of developing a working , effective and efficient tool for predicting whether a prospective customer is likely to default on a loan facility or not , using a Machine Learning algorithm . Knowing very well that management had series of meetings , seminars and presentations every now and then where figures and data were hurled at them , I had the duty to arouse their interests , sustain those interests and finally get their buy - in into my idea of predicting customer default probability . Selection To do this I fell on story telling . The idea was to not just put across a convincing argument for my proffered solution to the problem , but to connect the data and result to the values , characters and emotions of management through story telling . Additionally , through story telling , I sought to solve the problem in accordance with corporate ideals as well as integrating other stakeholders ’ interests . Application Historic data on client credit history was available and so I started with that . I pointed to management the outstanding reasons why clients come to contract loans and explained to them how each of us who find ourselves in similar situation are very likely to seek financial assistance like the clients do . Also , as per the data analytics results , I pointed out to management the key causes of defaults on credit facilities . I also commented on the Machine Learning algorithm I used and its efficiency in predicting default on loans , given information about the client . Finally , i told management that it turned out that among clients who defaulted were those who were at lower levels of the socio - economic strata and actually sought to address very basic and essential needs that everyone should have access to . In as much as management was determined to making profits they were also empathic about their clients . So I suggested to them that for such clients who will not qualify for credit facilities based of the algorithm , management should still go ahead to extend the credit to them with a little premium for insurance cover against default . In this way everybody wins ! Insight When I finished the presentation , management was wowed by the fact that I did n’t only provide a working algorithm for solving the problem of predicting defaults on loans but I was empathetic about the vulnerable and I was thinking systemically and holistically in a way that benefits all stakeholders ; customers , managers , shareholders as well as external stakeholders like the insurance company . According to them , I stretched the limit of providing an efficient and effective algorithm but altogether a lop - sided solution , where just management would have won . Approach
I feel story telling for this project was effective and efficient but there ’s room for a blended approach . I envisage the possibility and the potency of using story telling with visualization as well . With this we could achieve connecting the information with the emotions and ideals of management while incorporating the interests of other stakeholders plus presenting a pictorial flow of concepts , ideas and solutions , which is what Machine Learning and Data Sscience is about .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge I had the problem of developing a working , effective and efficient tool for predicting whether a prospective customer is likely to default on a loan facility or not , using a Machine Learning algorithm . Knowing very well that management had series of meetings , seminars and presentations every now and then where figures and data were hurled at them , I had the duty to arouse their interests , sustain those interests and finally get their buy - in into my idea of predicting customer default probability . Selection To do this I fell on story telling . The idea was to not just put across a convincing argument for my proffered solution to the problem , but to connect the data and result to the values , characters and emotions of management through story telling . Additionally , through story telling , I sought to solve the problem in accordance with corporate ideals as well as integrating other stakeholders ’ interests . Application Historic data on client credit history was available and so I started with that . I pointed to management the outstanding reasons why clients come to contract loans and explained to them how each of us who find ourselves in similar situation are very likely to seek financial assistance like the clients do . Also , as per the data analytics results , I pointed out to management the key causes of defaults on credit facilities . I also commented on the Machine Learning algorithm I used and its efficiency in predicting default on loans , given information about the client . Finally , i told management that it turned out that among clients who defaulted were those who were at lower levels of the socio - economic strata and actually sought to address very basic and essential needs that everyone should have access to . In as much as management was determined to making profits they were also empathic about their clients . So I suggested to them that for such clients who will not qualify for credit facilities based of the algorithm , management should still go ahead to extend the credit to them with a little premium for insurance cover against default . In this way everybody wins ! Insight When I finished the presentation , management was wowed by the fact that I did n’t only provide a working algorithm for solving the problem of predicting defaults on loans but I was empathetic about the vulnerable and I was thinking systemically and holistically in a way that benefits all stakeholders ; customers , managers , shareholders as well as external stakeholders like the insurance company . According to them , I stretched the limit of providing an efficient and effective algorithm but altogether a lop - sided solution , where just management would have won . Approach
I feel story telling for this project was effective and efficient but there ’s room for a blended approach . I envisage the possibility and the potency of using story telling with visualization as well . With this we could achieve connecting the information with the emotions and ideals of management while incorporating the interests of other stakeholders plus presenting a pictorial flow of concepts , ideas and solutions , which is what Machine Learning and Data Sscience is about .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20252 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Solutions against coronavirus using Mind
Mapping
1 . Challenge & Selection
During the last few weeks , I participated in the local coronavirus taskforce witch has a preventive and a curative
mission as the virus is spreading very fast word wide .
A lot of stakeholders are concerned by this mission , doctors , government , volunteers , media and more ; and the
first priority was to develop a better understanding of the current reality . That is the reason why I suggested the
mind mapping tool as we need to maximize the communication quality of all kinds of data and insights and make
them as easier as possible to communicate between all the stakeholders
And as we know , the mind mapping tool is the best alternative to develop a common mind regarding the current reality of the situation we are dealing with .
2 . Application
Given the current context and to guarantee the safety of participants , we used online tools to collect ideas , gather data and feedbacks and event to discuss and collaborate .
To do that , we used :
● Google Drive for document and forms
● MindMeister to create collaborative Mind Maps
● Zoom for videoconference
As a start , we created a Google form document with a full description of the problem , we asked few questions to know the person who is answering our questions : name , phone number , gender , age , email address , questions to measure the level of understanding of the actual problem and finally their suggestions or ideas to solve the problem .
After 24 hours , we used to answers we collected to :
1 . Define the directions we should take by defining the branches of the mindmap that represent the most important areas about our central topic .
Branches of the Solutions gainst Coronavirus mind map
2 . Define the workgroups of more or less 20 participants based on the contributor ’s profiles . For that , we made sure to represent all types of profiles in groups based on the area of interest , age , gender , etc .
An example of a Zoom call for a groupwork
We assigned a facilitator for every workgroup witch the mission was basically to fluid the communication between the team .
We assigned a branch for each team with a mission to expand it to subbranches and then to elaborate and grow the sub - branches during 5 meetings , 40 minutes each .
We set some small rules :
● Use single keywords rather than long text to help focus on one single idea per branch or sub - branch and simplify the topic as much as possible .
● Use legible and clear words in order to make it easier for the other participants or the teams to read it .
● Use visual elements such as colors , shapes and icons to represent ideas
Elaborating a sub - branch
3 . Insight & Approach
What I have learned from conducting this exercise with several groups is that mind mapping is one of the most
efficient methods that help to organize ideas for more understanding of the situations through breaking things
down into smaller parts ; divide and conquer , as they say.
The mind map graphic gives the different teams a better understanding of the central topic witch help them to
share their perspectives and develop common solution or suggestion built on the base of the sum of the
intelligence of the workgroup .
Conducting this exercise helped me develop my understand of the use of the mind map tool . It also gave me the
idea that it can be used in collaboration with other design thinking tools and methods .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Solutions against coronavirus using Mind
Mapping
1 . Challenge & Selection
During the last few weeks , I participated in the local coronavirus taskforce witch has a preventive and a curative
mission as the virus is spreading very fast word wide .
A lot of stakeholders are concerned by this mission , doctors , government , volunteers , media and more ; and the
first priority was to develop a better understanding of the current reality . That is the reason why I suggested the
mind mapping tool as we need to maximize the communication quality of all kinds of data and insights and make
them as easier as possible to communicate between all the stakeholders
And as we know , the mind mapping tool is the best alternative to develop a common mind regarding the current reality of the situation we are dealing with .
2 . Application
Given the current context and to guarantee the safety of participants , we used online tools to collect ideas , gather data and feedbacks and event to discuss and collaborate .
To do that , we used :
● Google Drive for document and forms
● MindMeister to create collaborative Mind Maps
● Zoom for videoconference
As a start , we created a Google form document with a full description of the problem , we asked few questions to know the person who is answering our questions : name , phone number , gender , age , email address , questions to measure the level of understanding of the actual problem and finally their suggestions or ideas to solve the problem .
After 24 hours , we used to answers we collected to :
1 . Define the directions we should take by defining the branches of the mindmap that represent the most important areas about our central topic .
Branches of the Solutions gainst Coronavirus mind map
2 . Define the workgroups of more or less 20 participants based on the contributor ’s profiles . For that , we made sure to represent all types of profiles in groups based on the area of interest , age , gender , etc .
An example of a Zoom call for a groupwork
We assigned a facilitator for every workgroup witch the mission was basically to fluid the communication between the team .
We assigned a branch for each team with a mission to expand it to subbranches and then to elaborate and grow the sub - branches during 5 meetings , 40 minutes each .
We set some small rules :
● Use single keywords rather than long text to help focus on one single idea per branch or sub - branch and simplify the topic as much as possible .
● Use legible and clear words in order to make it easier for the other participants or the teams to read it .
● Use visual elements such as colors , shapes and icons to represent ideas
Elaborating a sub - branch
3 . Insight & Approach
What I have learned from conducting this exercise with several groups is that mind mapping is one of the most
efficient methods that help to organize ideas for more understanding of the situations through breaking things
down into smaller parts ; divide and conquer , as they say.
The mind map graphic gives the different teams a better understanding of the central topic witch help them to
share their perspectives and develop common solution or suggestion built on the base of the sum of the
intelligence of the workgroup .
Conducting this exercise helped me develop my understand of the use of the mind map tool . It also gave me the
idea that it can be used in collaboration with other design thinking tools and methods .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15532 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge
I am a team member in our New Product Development group and we are often asked to aid with the innovation process to enhance the customer experience from our broad range of products while adding a channel of future revenue for the company . We will use our product management group with the help of their vertical sales channels as our main innovation pool . The team will be working from a general project budget called off - cycle development which will incurred the teams work hours and material expenses . The scope and duration for this project is limited , so we will need to pin point quick and low risk opportunities which could be ready for smaller group product reviews quickly .
Selection
Our internal Engineering team is new to this type of product development tool and will need to think with an open mind on this innovation process . We will need to explore many smaller ideas in a quicker amount of time then we had currently done in the pass to hopefully find the one or two that will have the better chance of going to development .
Application
Working with our product managers and their input form sale teams both internal and external we had our first formal meeting to discuss the ideas that were filter down from the presentation at the regional sales meeting . After reviewing and deliberating the ideas that were presented It was quickly found that many of the ideas were beyond the reach of this type of project launch . With the few that remained they were closely examined to determine if they could be completed in the required time and did they offer a compelling case to meet the customers ’ requirements while offing a business case for future revenue .
The teams were then divided up into three smaller groups with each having only three weeks to develop the concept and test the pros and cons of each . Once this was completed the teams would then present each idea in front of a small focus group of internal sales people . After this was completed the groups would further discuss and share their findings in a more formal meeting that would further refine them . The final review was done with a small focus group of customers and external sales people as finial reviewers . one member of each team would present their idea and host questions and answers at the end of each presentation . Customer comments and small surveys were collected on each presentation which would be reviewed for the final review meeting before one was chosen for further development .
Insight
With the application of using the learning launch tool our team found that each idea was given a review process that quickly tested the worthiness of that concept and since it was also presented in a smaller focus group it gained a quicker impact of customers reposes in less time . Since this was a new concept it was greeted with some skepticism from the more formal way that our new product development team used before , but after reviewing the results it was found that the process was more agile and done with a greater chance at hitting the mark .
Approach
While using this process it became apparent that the team could quickly identify concepts which could be shelfed sooner while targeting the one ’s that would have a needle moving experience for the customer . It also decreased our time to development by using smaller groups with multiply ideas to speed the process along . Going forward our development team should practice these newly learned and proven ideas into other development programs .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge
I am a team member in our New Product Development group and we are often asked to aid with the innovation process to enhance the customer experience from our broad range of products while adding a channel of future revenue for the company . We will use our product management group with the help of their vertical sales channels as our main innovation pool . The team will be working from a general project budget called off - cycle development which will incurred the teams work hours and material expenses . The scope and duration for this project is limited , so we will need to pin point quick and low risk opportunities which could be ready for smaller group product reviews quickly .
Selection
Our internal Engineering team is new to this type of product development tool and will need to think with an open mind on this innovation process . We will need to explore many smaller ideas in a quicker amount of time then we had currently done in the pass to hopefully find the one or two that will have the better chance of going to development .
Application
Working with our product managers and their input form sale teams both internal and external we had our first formal meeting to discuss the ideas that were filter down from the presentation at the regional sales meeting . After reviewing and deliberating the ideas that were presented It was quickly found that many of the ideas were beyond the reach of this type of project launch . With the few that remained they were closely examined to determine if they could be completed in the required time and did they offer a compelling case to meet the customers ’ requirements while offing a business case for future revenue .
The teams were then divided up into three smaller groups with each having only three weeks to develop the concept and test the pros and cons of each . Once this was completed the teams would then present each idea in front of a small focus group of internal sales people . After this was completed the groups would further discuss and share their findings in a more formal meeting that would further refine them . The final review was done with a small focus group of customers and external sales people as finial reviewers . one member of each team would present their idea and host questions and answers at the end of each presentation . Customer comments and small surveys were collected on each presentation which would be reviewed for the final review meeting before one was chosen for further development .
Insight
With the application of using the learning launch tool our team found that each idea was given a review process that quickly tested the worthiness of that concept and since it was also presented in a smaller focus group it gained a quicker impact of customers reposes in less time . Since this was a new concept it was greeted with some skepticism from the more formal way that our new product development team used before , but after reviewing the results it was found that the process was more agile and done with a greater chance at hitting the mark .
Approach
While using this process it became apparent that the team could quickly identify concepts which could be shelfed sooner while targeting the one ’s that would have a needle moving experience for the customer . It also decreased our time to development by using smaller groups with multiply ideas to speed the process along . Going forward our development team should practice these newly learned and proven ideas into other development programs .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16294 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflections- Storytelling
Challenge
My position requires managing multiple business analysts who work with partner companies to create business performance reports . These reports contains multiple performance indicators and are circulated company wide . These reports are not only one of the most important dataset of our customers , the final report also requires rigorous amount of quality checks to ensure information is validated .
Majority of these reports were developed 4 - 5 years back and also go through multiple changes ( to address relevance of performance indicators or methodology ) over period of time without changing the overall user interface .
In addition to the content change , sometimes the analyst who manages these reports also change , because of leaving the job or change in department . These legacy reports were developed on Microsoft Excel platform .
For one of the engagement , my team had seen multiple transition of report owner and during recent times , the report owner also faced poor quality of the information . In addition , the Data & Analytics space is progressing rapidly and most of my engagements had already shifted to more advances reporting platforms like Tableau .
Selection
While the functional and process issues were there , I believed there was a need to change the mindset of customer , from traditional platform to more advanced reporting tool . In order to do so , we not only have to describe the benefits of the new tools , we also need to provide real life case studies that the customer can relate to . This brings to my selection of using Storytelling as a tool for the challenge .
Application
During the root cause analysis activity of quality issues of the report , we formed a team of analysts , customer , business owner and operations . We figured out that in addition to old report update process which is prone for errors , the visualizations ( user interface to navigate ) are old , provide limited functionality and very little deep dive to fully utilize all the data present .
I decided to put together a story of how all the information that is present needs to be harvested for adequate decision making process , which was lacking in the earlier process . In addition , how the advanced visual graphics can provide better insights into the market dynamics , competitor environment as well company performance .
Post forming the key value propositions , we decided to put together a pilot showcase session with our customer . The session was broke into 2 - 3 sections of traditional versus new approach , benefits as well as savings in time ( getting reports earlier ) and costs . We also provided utilities of tool and how can they see the info on mobile , tablet and other devices .
Post the session , we sent a pilot case study report in the tableau tool ( with dummy information ) for them to have a user experience . We also connected them with other happy users to share the experiences and transition .
Above all , we provided them the assurance that we will run both the process ( Excel and Tableau ) in parallel for 2 cycles that will help them cross check traditional report for important information .
This whole activity had not only improved our customer connect and collaboration , we also helped them to transition to advanced technology and informed decision making .
Insights
In my opinion , the situation was not superficial of quality problem with information , I think it is about resistant to change , because there is a comfort zone to the legacy way of doing things and this comfort zone is created as it gave results which are accurate and assured .
Especially in the avenue of tools and upgradation , this resistance is even more . We have to sell the story of not the tool but the benefits and value proposition of how it helps make the job better compared to earlier . It is not about the features of the tool , it is about why those are important and how can utilize it .
Approach
Thinking retrospectively , I think this was more reactionary approach when we faced a problem and tried to put a 360 solution by telling a story of happy customer who probably had a similar issue . However , there might be many more such customers who have not had faced quality challenge and been untapped to upgrade . It also means there I have to have a more proactive approach to reach out .
In addition to customer reach , I think organizing a workshop at the customer site , that have agile meetings with different stakeholders will also provide benefit and will have potential include more information which is relevant to different business divisions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflections- Storytelling
Challenge
My position requires managing multiple business analysts who work with partner companies to create business performance reports . These reports contains multiple performance indicators and are circulated company wide . These reports are not only one of the most important dataset of our customers , the final report also requires rigorous amount of quality checks to ensure information is validated .
Majority of these reports were developed 4 - 5 years back and also go through multiple changes ( to address relevance of performance indicators or methodology ) over period of time without changing the overall user interface .
In addition to the content change , sometimes the analyst who manages these reports also change , because of leaving the job or change in department . These legacy reports were developed on Microsoft Excel platform .
For one of the engagement , my team had seen multiple transition of report owner and during recent times , the report owner also faced poor quality of the information . In addition , the Data & Analytics space is progressing rapidly and most of my engagements had already shifted to more advances reporting platforms like Tableau .
Selection
While the functional and process issues were there , I believed there was a need to change the mindset of customer , from traditional platform to more advanced reporting tool . In order to do so , we not only have to describe the benefits of the new tools , we also need to provide real life case studies that the customer can relate to . This brings to my selection of using Storytelling as a tool for the challenge .
Application
During the root cause analysis activity of quality issues of the report , we formed a team of analysts , customer , business owner and operations . We figured out that in addition to old report update process which is prone for errors , the visualizations ( user interface to navigate ) are old , provide limited functionality and very little deep dive to fully utilize all the data present .
I decided to put together a story of how all the information that is present needs to be harvested for adequate decision making process , which was lacking in the earlier process . In addition , how the advanced visual graphics can provide better insights into the market dynamics , competitor environment as well company performance .
Post forming the key value propositions , we decided to put together a pilot showcase session with our customer . The session was broke into 2 - 3 sections of traditional versus new approach , benefits as well as savings in time ( getting reports earlier ) and costs . We also provided utilities of tool and how can they see the info on mobile , tablet and other devices .
Post the session , we sent a pilot case study report in the tableau tool ( with dummy information ) for them to have a user experience . We also connected them with other happy users to share the experiences and transition .
Above all , we provided them the assurance that we will run both the process ( Excel and Tableau ) in parallel for 2 cycles that will help them cross check traditional report for important information .
This whole activity had not only improved our customer connect and collaboration , we also helped them to transition to advanced technology and informed decision making .
Insights
In my opinion , the situation was not superficial of quality problem with information , I think it is about resistant to change , because there is a comfort zone to the legacy way of doing things and this comfort zone is created as it gave results which are accurate and assured .
Especially in the avenue of tools and upgradation , this resistance is even more . We have to sell the story of not the tool but the benefits and value proposition of how it helps make the job better compared to earlier . It is not about the features of the tool , it is about why those are important and how can utilize it .
Approach
Thinking retrospectively , I think this was more reactionary approach when we faced a problem and tried to put a 360 solution by telling a story of happy customer who probably had a similar issue . However , there might be many more such customers who have not had faced quality challenge and been untapped to upgrade . It also means there I have to have a more proactive approach to reach out .
In addition to customer reach , I think organizing a workshop at the customer site , that have agile meetings with different stakeholders will also provide benefit and will have potential include more information which is relevant to different business divisions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11210 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION ASSIGNMENT – MIND MAPPING
My application of the approach in Academics
CHALLENGE & SELECTION
The tool which I often use the most to get my work in order and to know where I ’m going is Mind - mapping . I am an MBA student pursuing my second year and lately my schedule had become hectic . Too many subjects and just too many projects to complete within a given timeframe . During my previous trimester , this had caused me a lot of stress and I knew the main reason for this was an unorganised schedule . I did n’t know what to do or how to prioritize things to get it done . When I stumbled upon this tool ever since , I have been applying it in my daily life as well as in my course of studies . This approach has helped me to exactly put my flow of ideas and things to get done on paper . Somewhere I can visually see what needs to be done and when and how . This helps me in scheduling , organising , getting my thoughts into motion , my next step and my final goal . This accelerates my confidence as well as provides me an idea in visual which helps me see what has to be achieved in what way .
APPLICATION
My timeline of courses run from 8 in the morning to around 6 in the evening . Having too many subjects had me more projects to do . There were times where I just used to give up since it was a burden of too many things at a time . This approach of mind - mapping helps me sort out helps me map all my tasks and the required ideas on a visual component such as a paper or on my iPad where I know where I need to lead next . As to where I have to be and what I have to do . It stays in front of my eyes .
On a deeper thought , for example , I have a subject called , ‘ Strategic Management ’ . This subject requires me to apply real world strategies to improve the organisations . Mind mapping allows me to put my thoughts in a flow , in a non linear fashion which basically helps me out to put the ideas out in the first place . Then I am clear of the jumbled - up thoughts in my head which are currently on a place where I can see . This further encourages me to redirect the course - direction of my thought flow as per and toward my final goal .
When I have a ton of projects to cover , this approach helps me in interlinking the subjects and the concepts , hence joining the dots to finally put forth a flow diagram of which subject covers the basis of the project foundation further which a concept from another subject needs to be covered for the further continuation .
For my master thesis presentations , I use this approach which sets me up as to which research article should I stress on more , as to which background story to my research should I be using . This arranges the steps for the selection of the right process at the right time .
This not only helps me connect the dots of various concepts from different subjects to be covered but also helps me in getting a direction of the way the concepts need to be covered and in what order .
INSIGHT
The design thinking process covers a 4 - step course of what is , what if , what wows and what works . The approach of mind mapping is a tool in the what if step . In my step of ‘ what is ? ’ I figured out the problem which was jumbled up thoughts and unorganised schedule as to what to do and when to in a given timeframe . As soon as I was clear of my thoughts and the cause of the problem , I picked up a solvation method , the mind mapping . To put out my ideas and thoughts in a non linear fashion and once the jumbled - up thoughts are on a paper , I have the ability and opportunity to redirect the thoughts and put it in a flow chart , with direction . This has helped me in organising and scheduling things to get it done right . A course of plan and action with the challenges and opportunities as well as its alternatives are described .
APPROACH
When I enter an organisation post my graduation , I am going to be given real life projects , maybe on corporates or CSR or of any sort and will be asked to present it . This approach is going to help me out in my every day course of life and in the organisation , I shall be working in to complete my projects , to sort it , to prioritize and execute the plan using this approach . One thing that I have learnt is connecting mind mapping to storytelling . To put down my flow of thoughts in a story mode . This makes me get more interested in the thought process and excites me for further involvement .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION ASSIGNMENT – MIND MAPPING
My application of the approach in Academics
CHALLENGE & SELECTION
The tool which I often use the most to get my work in order and to know where I ’m going is Mind - mapping . I am an MBA student pursuing my second year and lately my schedule had become hectic . Too many subjects and just too many projects to complete within a given timeframe . During my previous trimester , this had caused me a lot of stress and I knew the main reason for this was an unorganised schedule . I did n’t know what to do or how to prioritize things to get it done . When I stumbled upon this tool ever since , I have been applying it in my daily life as well as in my course of studies . This approach has helped me to exactly put my flow of ideas and things to get done on paper . Somewhere I can visually see what needs to be done and when and how . This helps me in scheduling , organising , getting my thoughts into motion , my next step and my final goal . This accelerates my confidence as well as provides me an idea in visual which helps me see what has to be achieved in what way .
APPLICATION
My timeline of courses run from 8 in the morning to around 6 in the evening . Having too many subjects had me more projects to do . There were times where I just used to give up since it was a burden of too many things at a time . This approach of mind - mapping helps me sort out helps me map all my tasks and the required ideas on a visual component such as a paper or on my iPad where I know where I need to lead next . As to where I have to be and what I have to do . It stays in front of my eyes .
On a deeper thought , for example , I have a subject called , ‘ Strategic Management ’ . This subject requires me to apply real world strategies to improve the organisations . Mind mapping allows me to put my thoughts in a flow , in a non linear fashion which basically helps me out to put the ideas out in the first place . Then I am clear of the jumbled - up thoughts in my head which are currently on a place where I can see . This further encourages me to redirect the course - direction of my thought flow as per and toward my final goal .
When I have a ton of projects to cover , this approach helps me in interlinking the subjects and the concepts , hence joining the dots to finally put forth a flow diagram of which subject covers the basis of the project foundation further which a concept from another subject needs to be covered for the further continuation .
For my master thesis presentations , I use this approach which sets me up as to which research article should I stress on more , as to which background story to my research should I be using . This arranges the steps for the selection of the right process at the right time .
This not only helps me connect the dots of various concepts from different subjects to be covered but also helps me in getting a direction of the way the concepts need to be covered and in what order .
INSIGHT
The design thinking process covers a 4 - step course of what is , what if , what wows and what works . The approach of mind mapping is a tool in the what if step . In my step of ‘ what is ? ’ I figured out the problem which was jumbled up thoughts and unorganised schedule as to what to do and when to in a given timeframe . As soon as I was clear of my thoughts and the cause of the problem , I picked up a solvation method , the mind mapping . To put out my ideas and thoughts in a non linear fashion and once the jumbled - up thoughts are on a paper , I have the ability and opportunity to redirect the thoughts and put it in a flow chart , with direction . This has helped me in organising and scheduling things to get it done right . A course of plan and action with the challenges and opportunities as well as its alternatives are described .
APPROACH
When I enter an organisation post my graduation , I am going to be given real life projects , maybe on corporates or CSR or of any sort and will be asked to present it . This approach is going to help me out in my every day course of life and in the organisation , I shall be working in to complete my projects , to sort it , to prioritize and execute the plan using this approach . One thing that I have learnt is connecting mind mapping to storytelling . To put down my flow of thoughts in a story mode . This makes me get more interested in the thought process and excites me for further involvement .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12936 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping
Challenge & Selection
Best tool for my job is Mind Mapping method . To understand what my colleagues and coworkers want and need from management is my main aim . With Mind Mapping tool I can understand not just what they say also with that tool I can understand what their subconscious ’ say . I use that method frequently via drawing .I ask my coworkers draw their dreams and after that I focus on the details . The small tip points which we forget to understand gives us the best solutions .
Application
The most useful improvements come after problems . Think about democracy , human rights and peace . They all are answers of some requests .
Human asset is one of the most - maybe the most- important performance determiner . So I started with focusing what workers want and why they want them . I begin with trust factor and sincerity so rather than observing and interviewing workers ; to use coffee breaks , lunches or even dinners are better choices . So rule # 1 is always carry a pen and paper . Then along that conversations with my colleagues I ask questions about motivation , job satisfaction , employee interrelations , organizational belongingness and etc . these questions were sometimes general and sometimes specific .
For example I asked one of them to list his top 5 duty about his job . The result was unbelievable . His job does not contain so complex duty portfolio . Except unplanned assignments there are 7 or 8 main duty which he is responsible . But rather than asking “ Is there any duty which you do not like doing ” with my question I got more sincere answers . After that I want my friend to draw himself most productive in his office . And there were many good details which we need to work on .
Insight & Approach
Design thinking taught me to concentrate on what people want . So with that course I understood every challenge need to be human - centered .I examined Human - Centered Design Toolkit from IDEO and learned so many things . And sincerity is one of the keystone to understand what people really want . With mind mapping we can focus on subconscious of employees and understand what they need .
In my following researches I will create my own system for approaching problems and design challenges . And I will develop myself in mind mapping tool .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping
Challenge & Selection
Best tool for my job is Mind Mapping method . To understand what my colleagues and coworkers want and need from management is my main aim . With Mind Mapping tool I can understand not just what they say also with that tool I can understand what their subconscious ’ say . I use that method frequently via drawing .I ask my coworkers draw their dreams and after that I focus on the details . The small tip points which we forget to understand gives us the best solutions .
Application
The most useful improvements come after problems . Think about democracy , human rights and peace . They all are answers of some requests .
Human asset is one of the most - maybe the most- important performance determiner . So I started with focusing what workers want and why they want them . I begin with trust factor and sincerity so rather than observing and interviewing workers ; to use coffee breaks , lunches or even dinners are better choices . So rule # 1 is always carry a pen and paper . Then along that conversations with my colleagues I ask questions about motivation , job satisfaction , employee interrelations , organizational belongingness and etc . these questions were sometimes general and sometimes specific .
For example I asked one of them to list his top 5 duty about his job . The result was unbelievable . His job does not contain so complex duty portfolio . Except unplanned assignments there are 7 or 8 main duty which he is responsible . But rather than asking “ Is there any duty which you do not like doing ” with my question I got more sincere answers . After that I want my friend to draw himself most productive in his office . And there were many good details which we need to work on .
Insight & Approach
Design thinking taught me to concentrate on what people want . So with that course I understood every challenge need to be human - centered .I examined Human - Centered Design Toolkit from IDEO and learned so many things . And sincerity is one of the keystone to understand what people really want . With mind mapping we can focus on subconscious of employees and understand what they need .
In my following researches I will create my own system for approaching problems and design challenges . And I will develop myself in mind mapping tool .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20506 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualisation
Challenge
I work for a Charity in the UK set up by local government to manage a range of buildings and services on its behalf . These services include 9 museums , 64 sports facilities , 28 community centres , 32 community libraries , 4 music venues , 1 arts venue and a team of employees and volunteers to host several international sport and cultural events in the city each year . In addition to the management of these facilities and events , the charity has several teams who work to engage the most deprived people in the city to ensure they live richer lives through sport , learning and cultural activity . Whilst the local government funds up to 70 % of the charity ’s activities – our teams must work to bring in the additional 30 % through a range of income streams including ticket and membership sales , partnership funding and charitable initiatives .
I joined the charity a few years back at a time of service reform where many of the long - serving managers had taken voluntary redundancy and early retirement packages . This left a more streamlined operating model – largely made up of middle - managers , team leaders and supervisors who were fairly inexperienced and needed some immediate leadership and management development to build their capability and confidence to deliver the results set out in our strategy .
As a learning and development professional it was part of my new role to identify their learning needs and design , deliver and evaluate a programme that built capability – across this diverse audience .
Selection
Initially I spent time with senior managers from each of the different services , understanding their perception of what the learning needs of their middle - managers were . I then set up structured focus groups with a selection of team leaders , supervisors and managers from each of the service areas to get their perspective .
Still at the ‘ What is ? ’ question , sitting between Step 6 – Identify Insights and Step 7 – Establish Design Criteria from the ‘ Steps for Designing for Growth ’ , as learned on this course , my manager arranged a 15 minute slot for me to present my insights to the board of directors and to gain agreement on the next steps .
Given this relatively short time slot I persuaded my manager to let me use a couple of PowerPoint slides to visualise my findings and recommendations . I was certain that given this short time slot , that visualisation would be the most impactful way to present my insights and recommendations and get to a decision within the same time slot .
Application
I revealed my identified insights , in layers on the PowerPoint Visualisation using a colour coded approach .
First , I revealed the bottom layer , service by service – sharing the unique learning needs identified by attendees at each of the specific service area focus groups .
I then revealed the blue icons to share the common learning needs identified by attendees from across all service area specific focus groups .
I then revealed the orange icons to share the common learning needs described by senior managers in my initial discussions .
I then used animation to turn some of icons red . These highlighted areas that through further investigation with some of the support services in corporate office as well as insights gleaned by performance reporting , were learning needs that needed addressed across a wider audience . These were learning needs for not only middle managers but also senior teams and justified being separate projects that would eventually form part of the further development solution for the identified group .
Insight
The insight presented in the visualisation allowed me to articulate my findings in a quick and easy way . I was able to recommend that we consider turning the common learning needs into a modular programme of blended activities delivered over one - year period . I was also able to recommend that we use the unique learning needs as individual projects for participants , where they were assigned a senior mentor from within or across services or a coach to support them in the delivery of their projects over the duration of the programme .
The approach allowed the board , not generally known for making decisions quickly , to think visually and to immediately approve my progression onto what I now know as steps 7 to 12 of the ‘ Steps to Designing for Growth ’ .
Approach
The approach initially requested by my manager was for me to write a report on my findings which she would email to the senior team asking for feedback . My concern was that this would have taken much more time , would not have provided the opportunity to answer questions and most importantly it would not have achieved the same immediate sense of agreement and consensus provided by visualisation . I used visualisation again at the Learning Launch step further down the line , which cements for me what I know to be a tried and tested means of engaging and influencing key stakeholders .
In addition to visualisation , I also enjoyed learning about the part that Storytelling plays in design thinking . As storytelling is not a strong skill for me , I am keen to learn more as I believe that this alongside visualisation will prove invaluable for future work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualisation
Challenge
I work for a Charity in the UK set up by local government to manage a range of buildings and services on its behalf . These services include 9 museums , 64 sports facilities , 28 community centres , 32 community libraries , 4 music venues , 1 arts venue and a team of employees and volunteers to host several international sport and cultural events in the city each year . In addition to the management of these facilities and events , the charity has several teams who work to engage the most deprived people in the city to ensure they live richer lives through sport , learning and cultural activity . Whilst the local government funds up to 70 % of the charity ’s activities – our teams must work to bring in the additional 30 % through a range of income streams including ticket and membership sales , partnership funding and charitable initiatives .
I joined the charity a few years back at a time of service reform where many of the long - serving managers had taken voluntary redundancy and early retirement packages . This left a more streamlined operating model – largely made up of middle - managers , team leaders and supervisors who were fairly inexperienced and needed some immediate leadership and management development to build their capability and confidence to deliver the results set out in our strategy .
As a learning and development professional it was part of my new role to identify their learning needs and design , deliver and evaluate a programme that built capability – across this diverse audience .
Selection
Initially I spent time with senior managers from each of the different services , understanding their perception of what the learning needs of their middle - managers were . I then set up structured focus groups with a selection of team leaders , supervisors and managers from each of the service areas to get their perspective .
Still at the ‘ What is ? ’ question , sitting between Step 6 – Identify Insights and Step 7 – Establish Design Criteria from the ‘ Steps for Designing for Growth ’ , as learned on this course , my manager arranged a 15 minute slot for me to present my insights to the board of directors and to gain agreement on the next steps .
Given this relatively short time slot I persuaded my manager to let me use a couple of PowerPoint slides to visualise my findings and recommendations . I was certain that given this short time slot , that visualisation would be the most impactful way to present my insights and recommendations and get to a decision within the same time slot .
Application
I revealed my identified insights , in layers on the PowerPoint Visualisation using a colour coded approach .
First , I revealed the bottom layer , service by service – sharing the unique learning needs identified by attendees at each of the specific service area focus groups .
I then revealed the blue icons to share the common learning needs identified by attendees from across all service area specific focus groups .
I then revealed the orange icons to share the common learning needs described by senior managers in my initial discussions .
I then used animation to turn some of icons red . These highlighted areas that through further investigation with some of the support services in corporate office as well as insights gleaned by performance reporting , were learning needs that needed addressed across a wider audience . These were learning needs for not only middle managers but also senior teams and justified being separate projects that would eventually form part of the further development solution for the identified group .
Insight
The insight presented in the visualisation allowed me to articulate my findings in a quick and easy way . I was able to recommend that we consider turning the common learning needs into a modular programme of blended activities delivered over one - year period . I was also able to recommend that we use the unique learning needs as individual projects for participants , where they were assigned a senior mentor from within or across services or a coach to support them in the delivery of their projects over the duration of the programme .
The approach allowed the board , not generally known for making decisions quickly , to think visually and to immediately approve my progression onto what I now know as steps 7 to 12 of the ‘ Steps to Designing for Growth ’ .
Approach
The approach initially requested by my manager was for me to write a report on my findings which she would email to the senior team asking for feedback . My concern was that this would have taken much more time , would not have provided the opportunity to answer questions and most importantly it would not have achieved the same immediate sense of agreement and consensus provided by visualisation . I used visualisation again at the Learning Launch step further down the line , which cements for me what I know to be a tried and tested means of engaging and influencing key stakeholders .
In addition to visualisation , I also enjoyed learning about the part that Storytelling plays in design thinking . As storytelling is not a strong skill for me , I am keen to learn more as I believe that this alongside visualisation will prove invaluable for future work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18883 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I am working as an Industrial Designer in construction Equipment company . We work mainly for enhancing aesthetics and visual aspects of machine . But 3 Years ago We got this challenge of making modular Display HMI for Various Construction Equipments for our company . Using same LCD display module for different machines was challenging since every machine has different sort of information and bring one solution which caters to all machines was tough .
Selection
We thought of using white boarding ( Now I will call mind mapping ) technique to put all necessary information from different machines in the table format to see if we can find some connections between the information .
Application
We made one big white board dedicated to dump all the information related to different machines in the tabular format . We used to update the white board as requirements used to change from different machine departments .
So we used to look board from the distance and marked some common attributes for display . So far everything was going right but we completely forgot about the manufacturing constraints of LCD + analog dial display . Because our tabular white boarding method was capable of putting machine information and not manufacturing constraints .
Insights
Putting information of different machines out there in the board helped us to see common attributes emerging from the table . But we completely forgot how to connect the dots with manufacturing parameters . Through Mind mapping technique described here we could have found multiple patterns more easily if we would have replaced tabular approach with mind map on the board with information bubbles intersecting with each other .
Approach
I have understood that Mind mapping is more freeform way of displaying information as well as finding patterns out of multiple seemingly different variables or ideas . That modular display could have been cheaper to manufacture if we would have done mind mapping properly in initial stages .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I am working as an Industrial Designer in construction Equipment company . We work mainly for enhancing aesthetics and visual aspects of machine . But 3 Years ago We got this challenge of making modular Display HMI for Various Construction Equipments for our company . Using same LCD display module for different machines was challenging since every machine has different sort of information and bring one solution which caters to all machines was tough .
Selection
We thought of using white boarding ( Now I will call mind mapping ) technique to put all necessary information from different machines in the table format to see if we can find some connections between the information .
Application
We made one big white board dedicated to dump all the information related to different machines in the tabular format . We used to update the white board as requirements used to change from different machine departments .
So we used to look board from the distance and marked some common attributes for display . So far everything was going right but we completely forgot about the manufacturing constraints of LCD + analog dial display . Because our tabular white boarding method was capable of putting machine information and not manufacturing constraints .
Insights
Putting information of different machines out there in the board helped us to see common attributes emerging from the table . But we completely forgot how to connect the dots with manufacturing parameters . Through Mind mapping technique described here we could have found multiple patterns more easily if we would have replaced tabular approach with mind map on the board with information bubbles intersecting with each other .
Approach
I have understood that Mind mapping is more freeform way of displaying information as well as finding patterns out of multiple seemingly different variables or ideas . That modular display could have been cheaper to manufacture if we would have done mind mapping properly in initial stages .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9424 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | STORYTELLING
Challenge & Selection
Storytelling is one of the easiest tools which can create a huge impact . I am a member of the social welfare association ( S.W.A ) of my college . Mainly aiming for welfare of the non - teaching staffs . My challenge here was collecting funds from students and teaching staffs of the college .
The real challenge here was getting funds from teaching staff and students who were not willing to give any money because the people who gave money on regular basis can not be asked to donate more . Otherwise this source will also reduce . Among some non - willing people some where my friends so made them at least give their one week 's unnecessary expense . They to agree since this in turn made them reduce their unnecessary expense .
Application
In the latest comittee meeting , I just told my colleagues about influencing other non - willing students and teaching staff with a real - life story or a made - up story that would make them donate some amount of money . We all then divided and formed groups and approached the non - willing students and teaching staffs and started talking about how the non - teaching staff work and their hardships they face in their daily life . To highlight their difficulties , I told them about the toilet cleaning lady and how pungent it is to clean the toilet . I also told them about how she was not able to eat her food with her bare hands . Her thought was also not moved away from the toilets . To make them a bit emotional , I also added upon saying " Just think if you were that lady " .
Insight & Approach
And to my surprise the donation amount collected after that story was a 4X multiplier . To my surprise almost all the teaching staff and students started to inquire about the fund collected , took some interest in our club . Above all gave some due respect to all the non - teaching staffs too .
I told this story to the authorities and the college also allotted some fund for the welfare of the non - teaching staffs and also a salary increments which was actually pending from 5 years .
Sometimes a little story can do a lot of good whether it is true or not .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: STORYTELLING
Challenge & Selection
Storytelling is one of the easiest tools which can create a huge impact . I am a member of the social welfare association ( S.W.A ) of my college . Mainly aiming for welfare of the non - teaching staffs . My challenge here was collecting funds from students and teaching staffs of the college .
The real challenge here was getting funds from teaching staff and students who were not willing to give any money because the people who gave money on regular basis can not be asked to donate more . Otherwise this source will also reduce . Among some non - willing people some where my friends so made them at least give their one week 's unnecessary expense . They to agree since this in turn made them reduce their unnecessary expense .
Application
In the latest comittee meeting , I just told my colleagues about influencing other non - willing students and teaching staff with a real - life story or a made - up story that would make them donate some amount of money . We all then divided and formed groups and approached the non - willing students and teaching staffs and started talking about how the non - teaching staff work and their hardships they face in their daily life . To highlight their difficulties , I told them about the toilet cleaning lady and how pungent it is to clean the toilet . I also told them about how she was not able to eat her food with her bare hands . Her thought was also not moved away from the toilets . To make them a bit emotional , I also added upon saying " Just think if you were that lady " .
Insight & Approach
And to my surprise the donation amount collected after that story was a 4X multiplier . To my surprise almost all the teaching staff and students started to inquire about the fund collected , took some interest in our club . Above all gave some due respect to all the non - teaching staffs too .
I told this story to the authorities and the college also allotted some fund for the welfare of the non - teaching staffs and also a salary increments which was actually pending from 5 years .
Sometimes a little story can do a lot of good whether it is true or not .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15658 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection
–
Learning
Launch
Challenge
I
work
in
a
big
R&D
project
within
home
appliances
( ovens ) ,
the
goal
is
to
generate
a
new
product
platform
based
on
an
existing
product
line
on
the
market .
The
key
consumer
needs
have
been
recognized
and
documented
at
the
beginning
of
the
project
on
known
customer
needs
based
on
information
gained
from
prior
product
lines
on
the
market
and
customer
feedback
as
well
as
benchmarking .
Main
interaction
point
of
the
product
is
the
user
interface
and
this
needs
to
fit
customer
expectation
and
need .
One
of
the
customer
groups
recognized
were
elderly
people ,
because
this
group
was
defined
as
a
secondary
persona ,
very
little
information
was
gathered
or
internally
available
to
break
down
the
needs
or
pains
when
starting
the
R&D
project .
R&D
process
is
already
well
advance
and
this
customer
need
has
not
yet
been
addressed
or
validated .
Selection
I
chose
the
learning
launch
technique
to
validate
the
current
status
of
the
R&D
project
regarding
this
customer
need ,
as
well
as
to
validate
the
options
generated
to
test
possible
alternative
solutions .
Being
fully
aware
that
this
is
only
a
small
part
of
the
complete
product
the
team
felt
that
a
validation
based
to
customer
insights
and
actual
interaction
was
needed
to
make
a
sustainable
decision
how
to
fulfill
the
targeted
consumer
groups
need .
Application
The
process
was
started
by
gathering
insights
and
information
from
research
data
done
by
universities / studies
regarding
elderly
needs
when
operating
or
using
products .
The
main
topics
were
within
haptic
( the
strength
needed
to
operate ) ,
visual
sight
( eye
sight ,
=
font
size
of
text
and
symbols ) ,
simplicity
in
usage
(= logic )
and
sound
level
(= hearing ) .
Out
of
these
four
topics ,
three
were
recognized
valuable
for
our
product .
The
topic
sound
was
left
out
of
this
testing
phase
since
the
product
will
allow
an
adjustment
on
a
wide
range
according
to
all
customer
needs .
The
next
step
was
to
generate
three
design
options
based
on
overall
design
guidelines
of
the
product .
One
being
the
standard
option
( if
this
would
be
accepted
it
would
be
the
most
cost
efficient
solution
for
the
company )
and
two
other
options
to
match
the
better
need
of
the
target
group
elderly
people .
After
this
the
target
persona
was
defined
as
a
female
or
male
person
over
65-‐80
years
old ,
living
still
alone
and
used
to
cooking .
15
people
matching
this
group
were
found
out
of
existing
consumer
panel
database .
All
15
were
invited
on
a
one-‐by-‐one
basis
to
evaluate
products
based
on
a
prepared
questionnaire .
The
procedure
of
testing
on
prototype
base
was
done
following
way :
Participants
were
given
a
short
time
to
experience
the
product
themselves ,
just
to
give
a
chance
to
listen
to
their
feeling
and
reaction
without
any
outside
influencing .
After
this
the
participants
were
given
tasks
to
execute
on
the
user
interface
based
on
a
shadowing
principle .
And
related
to
this
experience
the
haptic ,
shape
and
font
sizes
of
symbols
were
rated .
Notes
were
taken
so
participants
only
needed
to
perform
given
tasks .
After
the
individual
for
each
participant
filled
in
a
background
form
about
their
name ,
age ,
cooking
habit ,
and
evaluation
if
they
would
think
their
friends
in
a
similar
age
would
cope
with
the
user
interface
given
( this
was
done
to
get
insight
on
a
neutral
evaluation ,
since
studies
show
elderly
people
do
not
like
to
give
personal
feedback
on
not
coping
with
given
tasks ) .
All
results
were
digitalized
and
summarized
to
evaluate
the
results .
Based
on
the
results
of
the
test
it
was
recognized
that
haptic
and
logic
was
perceived
as
good ,
but
on
the
other
points
size
of
symbols
and
font
size
the
current
solution
does
not
fulfill
the
need
of
elderly
people .
After
evaluating
the
results
the
team
decided
to
resize
the
symbols
sizes
to
a
maximum
size
and
in
addition
to
generate
a
separate
printing
foil
to
match
extreme
need .
Insight
and
Approach
Realizing
the
approach
was
done
only
on
a
group
of
15
people
it
literally
can
only
give
feedback
on
a
qualitative
level ,
but
given
the
result
needed ,
this
was
evaluated
as
enough
valid
and
useful .
I
learned
from
this
Learning
Launch
aspect
that
it
is
important
to
go
out
and
meet
the
target
group ,
talk
to
them
and
learn
from
their
pains
to
really
achieve
a
gain .
An
iteration
in
concept
before
product
launch
is
always
a
better
and
cheaper
solution
than
realizing
a
product
not
matching
any
need .
The
boldness
to
revise
ideas
is
needed
at
any
stage
of
projects ,
if
any
uncertainty
is
persisting .
To
improve
future
projects
it
is
surely
needed
to
prototype
at
earlier
stage
based
to
rapid
prototyping
etc ,
to
not
encounter
decisions
too
late
in
process ,
when
stakeholders
are
maybe
not
so
willing
to
invest
anymore
as
freely
as
in
the
product
R&D
beginning
phase .
Also
valuable
is
to
document
these
findings
for
future
product
specification
needs .
I
do
also
think
that
within
organizations
small
steps
to
implement
Design
Thinking
approaches
are
valuable
to
launch
new
ways
of
working
and
thinking .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection
–
Learning
Launch
Challenge
I
work
in
a
big
R&D
project
within
home
appliances
( ovens ) ,
the
goal
is
to
generate
a
new
product
platform
based
on
an
existing
product
line
on
the
market .
The
key
consumer
needs
have
been
recognized
and
documented
at
the
beginning
of
the
project
on
known
customer
needs
based
on
information
gained
from
prior
product
lines
on
the
market
and
customer
feedback
as
well
as
benchmarking .
Main
interaction
point
of
the
product
is
the
user
interface
and
this
needs
to
fit
customer
expectation
and
need .
One
of
the
customer
groups
recognized
were
elderly
people ,
because
this
group
was
defined
as
a
secondary
persona ,
very
little
information
was
gathered
or
internally
available
to
break
down
the
needs
or
pains
when
starting
the
R&D
project .
R&D
process
is
already
well
advance
and
this
customer
need
has
not
yet
been
addressed
or
validated .
Selection
I
chose
the
learning
launch
technique
to
validate
the
current
status
of
the
R&D
project
regarding
this
customer
need ,
as
well
as
to
validate
the
options
generated
to
test
possible
alternative
solutions .
Being
fully
aware
that
this
is
only
a
small
part
of
the
complete
product
the
team
felt
that
a
validation
based
to
customer
insights
and
actual
interaction
was
needed
to
make
a
sustainable
decision
how
to
fulfill
the
targeted
consumer
groups
need .
Application
The
process
was
started
by
gathering
insights
and
information
from
research
data
done
by
universities / studies
regarding
elderly
needs
when
operating
or
using
products .
The
main
topics
were
within
haptic
( the
strength
needed
to
operate ) ,
visual
sight
( eye
sight ,
=
font
size
of
text
and
symbols ) ,
simplicity
in
usage
(= logic )
and
sound
level
(= hearing ) .
Out
of
these
four
topics ,
three
were
recognized
valuable
for
our
product .
The
topic
sound
was
left
out
of
this
testing
phase
since
the
product
will
allow
an
adjustment
on
a
wide
range
according
to
all
customer
needs .
The
next
step
was
to
generate
three
design
options
based
on
overall
design
guidelines
of
the
product .
One
being
the
standard
option
( if
this
would
be
accepted
it
would
be
the
most
cost
efficient
solution
for
the
company )
and
two
other
options
to
match
the
better
need
of
the
target
group
elderly
people .
After
this
the
target
persona
was
defined
as
a
female
or
male
person
over
65-‐80
years
old ,
living
still
alone
and
used
to
cooking .
15
people
matching
this
group
were
found
out
of
existing
consumer
panel
database .
All
15
were
invited
on
a
one-‐by-‐one
basis
to
evaluate
products
based
on
a
prepared
questionnaire .
The
procedure
of
testing
on
prototype
base
was
done
following
way :
Participants
were
given
a
short
time
to
experience
the
product
themselves ,
just
to
give
a
chance
to
listen
to
their
feeling
and
reaction
without
any
outside
influencing .
After
this
the
participants
were
given
tasks
to
execute
on
the
user
interface
based
on
a
shadowing
principle .
And
related
to
this
experience
the
haptic ,
shape
and
font
sizes
of
symbols
were
rated .
Notes
were
taken
so
participants
only
needed
to
perform
given
tasks .
After
the
individual
for
each
participant
filled
in
a
background
form
about
their
name ,
age ,
cooking
habit ,
and
evaluation
if
they
would
think
their
friends
in
a
similar
age
would
cope
with
the
user
interface
given
( this
was
done
to
get
insight
on
a
neutral
evaluation ,
since
studies
show
elderly
people
do
not
like
to
give
personal
feedback
on
not
coping
with
given
tasks ) .
All
results
were
digitalized
and
summarized
to
evaluate
the
results .
Based
on
the
results
of
the
test
it
was
recognized
that
haptic
and
logic
was
perceived
as
good ,
but
on
the
other
points
size
of
symbols
and
font
size
the
current
solution
does
not
fulfill
the
need
of
elderly
people .
After
evaluating
the
results
the
team
decided
to
resize
the
symbols
sizes
to
a
maximum
size
and
in
addition
to
generate
a
separate
printing
foil
to
match
extreme
need .
Insight
and
Approach
Realizing
the
approach
was
done
only
on
a
group
of
15
people
it
literally
can
only
give
feedback
on
a
qualitative
level ,
but
given
the
result
needed ,
this
was
evaluated
as
enough
valid
and
useful .
I
learned
from
this
Learning
Launch
aspect
that
it
is
important
to
go
out
and
meet
the
target
group ,
talk
to
them
and
learn
from
their
pains
to
really
achieve
a
gain .
An
iteration
in
concept
before
product
launch
is
always
a
better
and
cheaper
solution
than
realizing
a
product
not
matching
any
need .
The
boldness
to
revise
ideas
is
needed
at
any
stage
of
projects ,
if
any
uncertainty
is
persisting .
To
improve
future
projects
it
is
surely
needed
to
prototype
at
earlier
stage
based
to
rapid
prototyping
etc ,
to
not
encounter
decisions
too
late
in
process ,
when
stakeholders
are
maybe
not
so
willing
to
invest
anymore
as
freely
as
in
the
product
R&D
beginning
phase .
Also
valuable
is
to
document
these
findings
for
future
product
specification
needs .
I
do
also
think
that
within
organizations
small
steps
to
implement
Design
Thinking
approaches
are
valuable
to
launch
new
ways
of
working
and
thinking .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19021 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for Innovation
Sindy Samaca
Gitam University
December , 2021
Challenge
My challenge to solve is the problem of a company that is without
sufficient capital to create and build its own industrial plant , and can not
cope with the growing demand that they have had in the last two months .
The company is in a dilemma , as it has two potential investors ; The first
investor offers the amount of capital necessary for the creation of the
plant , in return he asks to intervene in the process and make certain
changes in the final product since he thinks that the idea he has has
shown good results in previous years and to have the participation of 50 %
in the company , the second investor offers the capital necessary for the
creation of the plant in exchange for do not make modifications to the
final product , since this is the one that is generating the exponential
growth of the company , for the moment it is only asked to focus on the
company 's success product and as they recover the investment they can
be extended to the innovation of products and creation for a 20 % stake
within the company .
As a manager of the company , I need to make the best decision for the
above mentioned one .
Selection
I decided to choose the visualization tool , visualization allows me to
understand and analyze the context , to be able to define the needs and
their possible solutions . This tool is useful for me to have a clearer vision
of the current state of the company and what it ultimately requires ;
through this tool I can deduce the personalities of the two investors , such
as George and Geoff ; and based on this I can make the best decision .
Application
In the application of my chosen tool to the challenge that I have set
myself , the tool has been of a very wide utility , since when applying it to
my challenge very good results were obtained , since with this I could have
an analysis to the measure of the two investors . The first thing I did with
my visualization tool was to conduct a study to customers who required
the flagship product of the company , first I had to understand why the
demand had had such a strong growth in the last two months , by applying
the tool I could find the answers to this question ; I could see that
customers needed this product as it was , without any modification
because the product worked wonders .
With this study of the clients interested in the product , I was able to
analyze and follow up on the proposals I had on the table from the two
investors .
I concluded that I needed the person who was interested in the first
instance to supply the product that was having great success . Which was
the second investor , since he was interested in first of all to give the size
of production that our customers demanded , and then worry about
improving it , but in small and concise steps .
I discarded the first investor , as he did not meet the requirements that the
company needed at that time . I realized that this investor was convinced
that by changing the product to the way he thought , the demand was
going to increase more ; but in reality what the company needed was to be
able to cover the demand that the product was having , this investor
wanted to throw everything we had , to the side of the road , but he did not
think for a moment that these modifications should have a low impact in
case things do not go as well as expected .
Thanks to the application of the tool I was able to identify the key points
of the company 's needs and how each investor , according to their
proposals , could help me , based on this I made the best decision . I chose
to work with the second investor , we were able to supply the demand for
the product , then the investment tripled and we were able to inject it into
research for product innovation , and make some small changes , which
were being introduced to customers discreetly and in small quantities .
When customers became more interested in the improved product , we
decided to increase production by improving the product .
Perspective
The information and the final lesson that I had when socializing what we
obtained by using the visualization tool , the first thing is that we must
always think first about the needs of customers , of the people interested
in the product ; it is very useful to know what the problem is , what is the
cause of the problem and finally build an effective solution . Secondly ,
based on what we have obtained , we can find a partner that fits our
needs , and be able to work as a team , unifying ideas and producing
possible solutions . Thanks to the knowledge gained from the design
course , I was able to create a strategic plan for the company 's problems
and make it a successful plan .
Approach
What I would apply differently in the challenge would be the tool used , I
would like to use the learning launch ; I would do it in the following way ,
rejecting the proposals of the two investors and only creating the way that
the production process would be decreased to be able to supply the
required demand . It may or may not work out , but I would like to have
employed this strategy .
| EMAIL:
ID_NUM:
NAME_STUDENT: Sindy Samaca
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation
Sindy Samaca
Gitam University
December , 2021
Challenge
My challenge to solve is the problem of a company that is without
sufficient capital to create and build its own industrial plant , and can not
cope with the growing demand that they have had in the last two months .
The company is in a dilemma , as it has two potential investors ; The first
investor offers the amount of capital necessary for the creation of the
plant , in return he asks to intervene in the process and make certain
changes in the final product since he thinks that the idea he has has
shown good results in previous years and to have the participation of 50 %
in the company , the second investor offers the capital necessary for the
creation of the plant in exchange for do not make modifications to the
final product , since this is the one that is generating the exponential
growth of the company , for the moment it is only asked to focus on the
company 's success product and as they recover the investment they can
be extended to the innovation of products and creation for a 20 % stake
within the company .
As a manager of the company , I need to make the best decision for the
above mentioned one .
Selection
I decided to choose the visualization tool , visualization allows me to
understand and analyze the context , to be able to define the needs and
their possible solutions . This tool is useful for me to have a clearer vision
of the current state of the company and what it ultimately requires ;
through this tool I can deduce the personalities of the two investors , such
as George and Geoff ; and based on this I can make the best decision .
Application
In the application of my chosen tool to the challenge that I have set
myself , the tool has been of a very wide utility , since when applying it to
my challenge very good results were obtained , since with this I could have
an analysis to the measure of the two investors . The first thing I did with
my visualization tool was to conduct a study to customers who required
the flagship product of the company , first I had to understand why the
demand had had such a strong growth in the last two months , by applying
the tool I could find the answers to this question ; I could see that
customers needed this product as it was , without any modification
because the product worked wonders .
With this study of the clients interested in the product , I was able to
analyze and follow up on the proposals I had on the table from the two
investors .
I concluded that I needed the person who was interested in the first
instance to supply the product that was having great success . Which was
the second investor , since he was interested in first of all to give the size
of production that our customers demanded , and then worry about
improving it , but in small and concise steps .
I discarded the first investor , as he did not meet the requirements that the
company needed at that time . I realized that this investor was convinced
that by changing the product to the way he thought , the demand was
going to increase more ; but in reality what the company needed was to be
able to cover the demand that the product was having , this investor
wanted to throw everything we had , to the side of the road , but he did not
think for a moment that these modifications should have a low impact in
case things do not go as well as expected .
Thanks to the application of the tool I was able to identify the key points
of the company 's needs and how each investor , according to their
proposals , could help me , based on this I made the best decision . I chose
to work with the second investor , we were able to supply the demand for
the product , then the investment tripled and we were able to inject it into
research for product innovation , and make some small changes , which
were being introduced to customers discreetly and in small quantities .
When customers became more interested in the improved product , we
decided to increase production by improving the product .
Perspective
The information and the final lesson that I had when socializing what we
obtained by using the visualization tool , the first thing is that we must
always think first about the needs of customers , of the people interested
in the product ; it is very useful to know what the problem is , what is the
cause of the problem and finally build an effective solution . Secondly ,
based on what we have obtained , we can find a partner that fits our
needs , and be able to work as a team , unifying ideas and producing
possible solutions . Thanks to the knowledge gained from the design
course , I was able to create a strategic plan for the company 's problems
and make it a successful plan .
Approach
What I would apply differently in the challenge would be the tool used , I
would like to use the learning launch ; I would do it in the following way ,
rejecting the proposals of the two investors and only creating the way that
the production process would be decreased to be able to supply the
required demand . It may or may not work out , but I would like to have
employed this strategy .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Sindy Samaca"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection is the change in direction of a wavefront at an interface between two different
media so that the wavefront returns into the medium from which it originated . Common examples include the reflection of light , sound and water waves . The law of reflection says that for specular reflection the angle at which the wave is incident on the surface equals the angle at which it is reflected . Mirrors exhibit specular reflection .
Reflection of light
Reflection of light is either specular ( mirror - like ) or diffuse ( retaining the energy , but losing the image ) depending on the nature of the interface . In specular reflection the phase of the reflected waves depends on the choice of the origin of coordinates , but the relative phase between s and p ( TE and TM ) polarizations is fixed by the properties of the media and of the interface between them.[1 ]
A mirror provides the most common model for specular light reflection , and typically consists of a glass sheet with a metallic coating where the significant reflection occurs . Reflection is enhanced in metals by suppression of wave propagation beyond their skin depths . Reflection also occurs at the surface of transparent media , such as water or glass .
Diagram of specular reflection
In the diagram , a light ray PO strikes a vertical mirror at point O , and the reflected ray is OQ . By projecting an imaginary line through point O perpendicular to the mirror , known as the normal , we can measure the angle of incidence , θi and the angle of reflection , θr . The law of reflection states that θi = θr , or in other words , the angle of incidence equals the angle of reflection .
In fact , reflection of light may occur whenever light travels from a medium of a given refractive index into a medium with a different refractive index . In the most general case , a certain fraction of the light is reflected from the interface , and the remainder is refracted . Solving Maxwell 's equations for a light ray striking a boundary allows the derivation of the Fresnel equations , which can be used to predict how much of the light is reflected , and how much is refracted in a given situation . This is analogous to the way impedance mismatch in an electric circuit causes reflection of signals . Total internal reflection of light from a denser medium occurs if the angle of incidence is greater than the critical angle .
Total internal reflection is used as a means of focusing waves that can not effectively be reflected by common means . X - ray telescopes are constructed by creating a converging " tunnel " for the waves . As the waves interact at low angle with the surface of this tunnel they are reflected toward the focus point ( or toward another interaction with the tunnel surface , eventually being directed to the detector at the focus ) . A conventional reflector would be useless as the X - rays would simply pass through the intended reflector .
When light reflects off of a material with higher refractive index than the medium in which is traveling , it undergoes a 180 ° phase shift . In contrast , when light reflects off of a material with lower refractive index the reflected light is in phase with the incident light . This is an important principle in the field of thin - film optics .
Specular reflection forms images . Reflection from a flat surface forms a mirror image , which appears to be reversed from left to right because we compare the image we see to what we would see if we were rotated into the position of the image . Specular reflection at a curved surface forms an image which may be magnified or demagnified ; curved mirrors have optical power . Such mirrors may have surfaces that are spherical or parabolic .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection is the change in direction of a wavefront at an interface between two different
media so that the wavefront returns into the medium from which it originated . Common examples include the reflection of light , sound and water waves . The law of reflection says that for specular reflection the angle at which the wave is incident on the surface equals the angle at which it is reflected . Mirrors exhibit specular reflection .
Reflection of light
Reflection of light is either specular ( mirror - like ) or diffuse ( retaining the energy , but losing the image ) depending on the nature of the interface . In specular reflection the phase of the reflected waves depends on the choice of the origin of coordinates , but the relative phase between s and p ( TE and TM ) polarizations is fixed by the properties of the media and of the interface between them.[1 ]
A mirror provides the most common model for specular light reflection , and typically consists of a glass sheet with a metallic coating where the significant reflection occurs . Reflection is enhanced in metals by suppression of wave propagation beyond their skin depths . Reflection also occurs at the surface of transparent media , such as water or glass .
Diagram of specular reflection
In the diagram , a light ray PO strikes a vertical mirror at point O , and the reflected ray is OQ . By projecting an imaginary line through point O perpendicular to the mirror , known as the normal , we can measure the angle of incidence , θi and the angle of reflection , θr . The law of reflection states that θi = θr , or in other words , the angle of incidence equals the angle of reflection .
In fact , reflection of light may occur whenever light travels from a medium of a given refractive index into a medium with a different refractive index . In the most general case , a certain fraction of the light is reflected from the interface , and the remainder is refracted . Solving Maxwell 's equations for a light ray striking a boundary allows the derivation of the Fresnel equations , which can be used to predict how much of the light is reflected , and how much is refracted in a given situation . This is analogous to the way impedance mismatch in an electric circuit causes reflection of signals . Total internal reflection of light from a denser medium occurs if the angle of incidence is greater than the critical angle .
Total internal reflection is used as a means of focusing waves that can not effectively be reflected by common means . X - ray telescopes are constructed by creating a converging " tunnel " for the waves . As the waves interact at low angle with the surface of this tunnel they are reflected toward the focus point ( or toward another interaction with the tunnel surface , eventually being directed to the detector at the focus ) . A conventional reflector would be useless as the X - rays would simply pass through the intended reflector .
When light reflects off of a material with higher refractive index than the medium in which is traveling , it undergoes a 180 ° phase shift . In contrast , when light reflects off of a material with lower refractive index the reflected light is in phase with the incident light . This is an important principle in the field of thin - film optics .
Specular reflection forms images . Reflection from a flat surface forms a mirror image , which appears to be reversed from left to right because we compare the image we see to what we would see if we were rotated into the position of the image . Specular reflection at a curved surface forms an image which may be magnified or demagnified ; curved mirrors have optical power . Such mirrors may have surfaces that are spherical or parabolic .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15452 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Challenge & Selection As an external consultant , my task was to advise a product team on the development of a new online education offering . This specifically involved taking a strictly user - centered approach , understanding how their views and requirements shape the delivery of the service and , going forward , ultimately identifying value propositions . During the exploration of the current reality ( the What is ) through ethnographic research , the number and/or inhomogeneity of
- actors ( teacher , learner , buyer had been identified to start with ) ,
- tasks ( knowledge transfer , staff training , content creation , production of physical education material , etc . ) ,
- stakeholders across different locations and time zones ,
increased the complexity of the project and affected sharing , collaboration and decision - making . I chose visualization as a central lever to take ownership of this complexity , bring every team member on the same page and lay the groundwork for the phases to follow ( and , not least , to apply established best practice ) . Application A crucial step to set our future direction was exploring what the product is and where it might lead , i.e. making the leap from What is to What if . In combination with early visualizations – examples included basic scribbles and sketches , user and task models , or system and customer journey maps – a “ no constraints ” approach was particularly effective whenever ideating . We then took our condensed learnings and concepts to inform later phases , What wows and What works , e.g. by translating them into visual mockup - ups or interactive prototypes to be evaluated . Throughout the process , I was paying particular attention towards
- creating a broad variety of formats and fidelities which complement another and enable taking new perspectives .
- keeping “ the user ” always present , to constantly remind us who we were designing for ( e.g. in form of personas ) .
- surrounding ourselves with rich contextual imaginary showing both the status quo ( e.g. through photographs or videos ) as well as our envisioned future ( storyboards , mood boards ) .
In order to accommodate for remote team members , I introduced appropriate tools such as a digital whiteboard that allowed them to collaborate ( view , edit , etc . ) in real - time or leave annotations for later consideration . Whenever possible though , in - person creative sessions were most effective , e.g. by “ playfully ” arranging our visual building blocks ( printed visuals , Post - its , etc . ) on a physical whiteboard . Insight A broad selection of relationship maps , e.g. between all actors and the product , along a customer journey or as part of a wider ecosystem , revealed hidden opportunities across all stages . The
exercise proved to be particularly valuable when not only examining our knowns ( nodes ) , but determining how the “ missing links ” ( connections ) in between could contribute towards the successful delivery of the service , e.g. through :
- additional actors or segments and what they can “ do ” for the service ( e.g. advise , recommend , promote )
- supporting services or things to provide better experiences ( e.g. through personalized learning materials , progress reports )
- design requirements or human factors that may encourage utilization ( e.g. motivational drivers , behavioral patterns )
- external factors ( e.g. third - party influencers , advertising & media , etc . )
Being able to “ conceive ” data aided our decision making by putting a weight – or business value – on equally appearing alternatives with a sufficient level of confidence . Interactive prototypes took this positive aspect of visualization further , by enabling the team to experience how a solution would actually feel . Approach Visual thinking ( out of the box ) allowed us to take an in - depth , holistic approach to – literally – understand the big picture . In order to prevent staying in “ envisioned realities ” for too long , it is crucial to test concepts in the real world rather sooner than later , e.g. in a Learning Launch ( as discussed in the course ) or in less formal ( ad - hoc ) customer feedback sessions . Going forward , I will be trying to transport the special feeling of in - person group dynamics more authentically through relevant technology , as they spark the highest creativity and inventorial spirit . Being a central part of Design Thinking , collaboration should not be limited by a team member ’s physical location in an era where distributed workplaces are steadily increasing .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Challenge & Selection As an external consultant , my task was to advise a product team on the development of a new online education offering . This specifically involved taking a strictly user - centered approach , understanding how their views and requirements shape the delivery of the service and , going forward , ultimately identifying value propositions . During the exploration of the current reality ( the What is ) through ethnographic research , the number and/or inhomogeneity of
- actors ( teacher , learner , buyer had been identified to start with ) ,
- tasks ( knowledge transfer , staff training , content creation , production of physical education material , etc . ) ,
- stakeholders across different locations and time zones ,
increased the complexity of the project and affected sharing , collaboration and decision - making . I chose visualization as a central lever to take ownership of this complexity , bring every team member on the same page and lay the groundwork for the phases to follow ( and , not least , to apply established best practice ) . Application A crucial step to set our future direction was exploring what the product is and where it might lead , i.e. making the leap from What is to What if . In combination with early visualizations – examples included basic scribbles and sketches , user and task models , or system and customer journey maps – a “ no constraints ” approach was particularly effective whenever ideating . We then took our condensed learnings and concepts to inform later phases , What wows and What works , e.g. by translating them into visual mockup - ups or interactive prototypes to be evaluated . Throughout the process , I was paying particular attention towards
- creating a broad variety of formats and fidelities which complement another and enable taking new perspectives .
- keeping “ the user ” always present , to constantly remind us who we were designing for ( e.g. in form of personas ) .
- surrounding ourselves with rich contextual imaginary showing both the status quo ( e.g. through photographs or videos ) as well as our envisioned future ( storyboards , mood boards ) .
In order to accommodate for remote team members , I introduced appropriate tools such as a digital whiteboard that allowed them to collaborate ( view , edit , etc . ) in real - time or leave annotations for later consideration . Whenever possible though , in - person creative sessions were most effective , e.g. by “ playfully ” arranging our visual building blocks ( printed visuals , Post - its , etc . ) on a physical whiteboard . Insight A broad selection of relationship maps , e.g. between all actors and the product , along a customer journey or as part of a wider ecosystem , revealed hidden opportunities across all stages . The
exercise proved to be particularly valuable when not only examining our knowns ( nodes ) , but determining how the “ missing links ” ( connections ) in between could contribute towards the successful delivery of the service , e.g. through :
- additional actors or segments and what they can “ do ” for the service ( e.g. advise , recommend , promote )
- supporting services or things to provide better experiences ( e.g. through personalized learning materials , progress reports )
- design requirements or human factors that may encourage utilization ( e.g. motivational drivers , behavioral patterns )
- external factors ( e.g. third - party influencers , advertising & media , etc . )
Being able to “ conceive ” data aided our decision making by putting a weight – or business value – on equally appearing alternatives with a sufficient level of confidence . Interactive prototypes took this positive aspect of visualization further , by enabling the team to experience how a solution would actually feel . Approach Visual thinking ( out of the box ) allowed us to take an in - depth , holistic approach to – literally – understand the big picture . In order to prevent staying in “ envisioned realities ” for too long , it is crucial to test concepts in the real world rather sooner than later , e.g. in a Learning Launch ( as discussed in the course ) or in less formal ( ad - hoc ) customer feedback sessions . Going forward , I will be trying to transport the special feeling of in - person group dynamics more authentically through relevant technology , as they spark the highest creativity and inventorial spirit . Being a central part of Design Thinking , collaboration should not be limited by a team member ’s physical location in an era where distributed workplaces are steadily increasing .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22317 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Challenge & Selection
Visualization is a tool I have used for many years . My role is “ innovation catalyst ” at a major utility ( energy provider ) . That mission covers the generation of new product for our customers ( like solar panels , new tariff schemes for electricity , connected services for heating like thermostat or maintenance contract ) . Bringing such products to the market usually require the intervention of many stakeholders & teams : marketing , finance , legal , IT , operations , customer service … The challenge for me is to make sure that different teams in different steps of the product design or business creation have a common understanding .
Today I chose to write about Visualization because I think it is very intuitive and powerful to help create a common understanding and bring real collaboration . Unlike in the course ( module one ) in “ the good kitchen ” example where Visualization is used for the intended final users of the service , I have used Visualization in internal communications context but with the same type of outcome = a clear and common understanding .
Last but not least , as a very practical and simple tool to use , Visualization can play a positive role in different situations ( idea generation , coordination between different teams , etc . ) , here are two example on how it can apply .
Application
I often find myself standing up at a paperboard . The power of simple drawing _ even as simple as words , boxes and arrows _ is very big for catching the attention of an audience , keeping focus on the topic of the meeting . I have used Visualization tool in many contexts and with different objectives .
One first example during an exploratory phase for regulatory innovation experiment . Following an invitation from the national energy regulation agency , my company was to come up with ideas on how to suggest experiments targeted at helping the regulator design future regulation . The team around the table was made up economists , energy policy analysts , legal department representatives and of course marketeers . The topic was quite open and I had to deal with different level of understanding around the table . I used simple drawing on the paperboard to settle a common framework for the “ base case business scheme ” . I asked the to the people in the room to come to the board and explain their ideas for experiment schemes detailing what piece of the previous set up they would change or if they would change the whole arrangement and how it would look like then .
Another example during a meeting dedicated at improving customer experience . A solar panel installation business had been launched few months before and it was time to capitalize on experience and simplify the process . Different teams came up with their respective “ scope of duty ” representing different “ touch points ” with the customer ( acquisition , qualification , sales , installation and admin support ) . We used a common flow chart type of visualization to build the whole customer journey and used this to improve the overall experience , merge some messaging ( emails to customer ) , identify “ hot zones ” where things usually did not go as planned , reduced some un- necessary waiting times by doing thing in parallel instead of one after the other .
Insight & Approach
In both examples the big and obvious gain was the common understanding . In the first case , the main insight would be to bring clarity in a complex topic . Understanding how energy policy and
regulation affects tariffs and how to tweak it is not an easy thing . Drawing little pictures , blocks and arrows made it just more clear for everyone .
In the second case , I would say the main insight was that visualization helped see the big picture , the tool helped reveal optimization opportunities or things that could be made more simple to improve customer experience .
In terms of approach I would think that the Visualization tool applied in the cases presented was relevant and useful , for the first case I would tend to complement internal brainstorming with “ real outside world ” research using learning launch and try to collect more data based on real facts and customer interaction .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Challenge & Selection
Visualization is a tool I have used for many years . My role is “ innovation catalyst ” at a major utility ( energy provider ) . That mission covers the generation of new product for our customers ( like solar panels , new tariff schemes for electricity , connected services for heating like thermostat or maintenance contract ) . Bringing such products to the market usually require the intervention of many stakeholders & teams : marketing , finance , legal , IT , operations , customer service … The challenge for me is to make sure that different teams in different steps of the product design or business creation have a common understanding .
Today I chose to write about Visualization because I think it is very intuitive and powerful to help create a common understanding and bring real collaboration . Unlike in the course ( module one ) in “ the good kitchen ” example where Visualization is used for the intended final users of the service , I have used Visualization in internal communications context but with the same type of outcome = a clear and common understanding .
Last but not least , as a very practical and simple tool to use , Visualization can play a positive role in different situations ( idea generation , coordination between different teams , etc . ) , here are two example on how it can apply .
Application
I often find myself standing up at a paperboard . The power of simple drawing _ even as simple as words , boxes and arrows _ is very big for catching the attention of an audience , keeping focus on the topic of the meeting . I have used Visualization tool in many contexts and with different objectives .
One first example during an exploratory phase for regulatory innovation experiment . Following an invitation from the national energy regulation agency , my company was to come up with ideas on how to suggest experiments targeted at helping the regulator design future regulation . The team around the table was made up economists , energy policy analysts , legal department representatives and of course marketeers . The topic was quite open and I had to deal with different level of understanding around the table . I used simple drawing on the paperboard to settle a common framework for the “ base case business scheme ” . I asked the to the people in the room to come to the board and explain their ideas for experiment schemes detailing what piece of the previous set up they would change or if they would change the whole arrangement and how it would look like then .
Another example during a meeting dedicated at improving customer experience . A solar panel installation business had been launched few months before and it was time to capitalize on experience and simplify the process . Different teams came up with their respective “ scope of duty ” representing different “ touch points ” with the customer ( acquisition , qualification , sales , installation and admin support ) . We used a common flow chart type of visualization to build the whole customer journey and used this to improve the overall experience , merge some messaging ( emails to customer ) , identify “ hot zones ” where things usually did not go as planned , reduced some un- necessary waiting times by doing thing in parallel instead of one after the other .
Insight & Approach
In both examples the big and obvious gain was the common understanding . In the first case , the main insight would be to bring clarity in a complex topic . Understanding how energy policy and
regulation affects tariffs and how to tweak it is not an easy thing . Drawing little pictures , blocks and arrows made it just more clear for everyone .
In the second case , I would say the main insight was that visualization helped see the big picture , the tool helped reveal optimization opportunities or things that could be made more simple to improve customer experience .
In terms of approach I would think that the Visualization tool applied in the cases presented was relevant and useful , for the first case I would tend to complement internal brainstorming with “ real outside world ” research using learning launch and try to collect more data based on real facts and customer interaction .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14673 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Challenges
As a senior financial employee that started in young age working from fresh graduate I went through many challenges with my colleague and managers through the years . There were a lot of differences such as age , educational background and not taking my opinion and suggestion seriously especially by older age colleagues who are not welcoming working with new technologies , techniques and anything outside their comfortable zone .
Selection
In my opinion , using storytelling tool is a great way to understand , deliver , discuss and present approach the it preferred for most of people . It can clearly and simply deliver and clarify your thoughts , suggestions and opinions in an easy and clear picture that your audience for example my colleague and manager would understand , negotiate and accept by showing them all the challenge aspects and at the same time smoothly moving between problems and solutions .
Application
Moving my team to work with 100 % automating reports was my big challenge yet biggest proud that I applied and enhance in my department . I showed them through storytelling tool the benefit of using system in stead of manual reporting is magnificently saving huge time and efforts and result in having zero errors , up to date reports which will result in giving us enough and generous time to do out analysis and recommendation which increase the efficiently big times .
I prepared a one part of the reports which we used to work in for a week and show them in an informal meeting with very friendly environment and atmosphere and show them how by one click the system can prepare this part of the report and with option of choosing the colors and designs for the reports and reflecting numbers onto dashboards that will be easy to read and for quick presenting and decision making .
Insight
Wow and claps , that were the results I got from my colleagues who really like and were interested to see how this small automated sample can be reflected on the whole work and how easy and efficiently the work will turn giving us the time to focus on other projects and time to enhance our skills and abilities in creating reports in the system .
Approach
Telling the story of this huge changes is now a great way for continuously suggesting and improving not only the regular routine work , but at the same time we implement this to our daily life which result in better approaching meeting , training and work operating .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Challenges
As a senior financial employee that started in young age working from fresh graduate I went through many challenges with my colleague and managers through the years . There were a lot of differences such as age , educational background and not taking my opinion and suggestion seriously especially by older age colleagues who are not welcoming working with new technologies , techniques and anything outside their comfortable zone .
Selection
In my opinion , using storytelling tool is a great way to understand , deliver , discuss and present approach the it preferred for most of people . It can clearly and simply deliver and clarify your thoughts , suggestions and opinions in an easy and clear picture that your audience for example my colleague and manager would understand , negotiate and accept by showing them all the challenge aspects and at the same time smoothly moving between problems and solutions .
Application
Moving my team to work with 100 % automating reports was my big challenge yet biggest proud that I applied and enhance in my department . I showed them through storytelling tool the benefit of using system in stead of manual reporting is magnificently saving huge time and efforts and result in having zero errors , up to date reports which will result in giving us enough and generous time to do out analysis and recommendation which increase the efficiently big times .
I prepared a one part of the reports which we used to work in for a week and show them in an informal meeting with very friendly environment and atmosphere and show them how by one click the system can prepare this part of the report and with option of choosing the colors and designs for the reports and reflecting numbers onto dashboards that will be easy to read and for quick presenting and decision making .
Insight
Wow and claps , that were the results I got from my colleagues who really like and were interested to see how this small automated sample can be reflected on the whole work and how easy and efficiently the work will turn giving us the time to focus on other projects and time to enhance our skills and abilities in creating reports in the system .
Approach
Telling the story of this huge changes is now a great way for continuously suggesting and improving not only the regular routine work , but at the same time we implement this to our daily life which result in better approaching meeting , training and work operating .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18352 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Chesdin Harrington
Design Thinking for Innovation
Reflection – Storytelling
Challenge I ’m a student who aspires to be in a business role in the future . However , I possess no true business experience or academic background that would signal I ’m qualified for a career in business . The key to my candidacy is my extracurricular activity that has exemplified leadership and management qualities throughout my college career . In order to enhance my qualifications , I must be able to tell a story through my experiences that displays my capabilities . In the interview process for particular jobs , storytelling is the most important piece to someone ’s candidacy . Selection The design tool Storytelling is very applicable to both of the factors described above . Storytelling is the opportunity to take your listeners , whether it is your employees , your superiors , your customers , or an interviewer , on a journey that shows logic , emotional connection , and a larger purpose . Application In the guest lecture it talked about the idea of solving a problem vs. creating a cause , and that ’s something that really resonates in the application component . When telling a story it ’s important to gain an emotional feeling from the audience that allows them to relate with a cause rather than just the problem being solved . In applying this to the job search and interviewing , I have realized how well I can tell a story , more specifically my story , if I tell it the right way . Many employers are looking for people who show resilience and an eagerness to learn , and I have stories that explicitly show both . One of the videos recommended we maximize our success by having a learning mindset , a broad repertoire , and customer empathy , or in other words understanding what value you can bring to the customer ( or employer depending on the situation ) as people , not just in a business sense . Insight The first time I started having behavioral interviews for scholarships and jobs , I did n’t perform well because I had never focused on clearly telling my story . I knew the story front to back with every minor detail in tact , but the way I told it left a lot to be desired ; it lacked power . As I had more experiences with interviews I began telling it better with more emotions , the obstacles I overcame , and ultimately how those obstacles were the most important part of my experience , and that I desire more obstacles to follow . In the lectures we learned that “ learning only occurs when we step away from the familiar . ” In other words , go towards uncertainty and learn . I could n’t agree more with this approach and when telling my story , I learned that employers , people , etc . love to hear this type of approach to new things .
Chesdin Harrington
Design Thinking for Innovation
Approach Through my experiences in storytelling , I ’ve undoubtedly learned a ton about how to effectively tell my story through practice . The ineffectiveness of the story in the early part has helped me shape the effectiveness of the story now . However , that ’s not something that can be as flexible as I begin a career . In a position that needs innovation , or in the process of getting a job that I need to be able to tell a story powerfully , I wo n’t get more than one chance typically . For that reason , this class has set me up well to think about how to tell a story well , with all the components of planning and execution that contribute to a quality story . From the guest lecture I learned about the three elements of a quality story : 1 ) logic 2 ) emotional connection 3 ) larger purpose . I also learned about wanting to create a cause that people could identify with , not just solve a problem . I learned that I must know my audience , give a clear sequence of events , provide moments of reflection , and ask and answer questions along the way . Audiences need data , hard facts , and recommendations , but the space in between these elements is where the creativity of storytelling can truly be mastered . “ Learning only occurs when we step away from the familiar , ” and I ’m well on my way to learning as I continue to step away from the familiar in approaching new classes and concepts that I have no experience with .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Chesdin Harrington
Design Thinking for Innovation
Reflection – Storytelling
Challenge I ’m a student who aspires to be in a business role in the future . However , I possess no true business experience or academic background that would signal I ’m qualified for a career in business . The key to my candidacy is my extracurricular activity that has exemplified leadership and management qualities throughout my college career . In order to enhance my qualifications , I must be able to tell a story through my experiences that displays my capabilities . In the interview process for particular jobs , storytelling is the most important piece to someone ’s candidacy . Selection The design tool Storytelling is very applicable to both of the factors described above . Storytelling is the opportunity to take your listeners , whether it is your employees , your superiors , your customers , or an interviewer , on a journey that shows logic , emotional connection , and a larger purpose . Application In the guest lecture it talked about the idea of solving a problem vs. creating a cause , and that ’s something that really resonates in the application component . When telling a story it ’s important to gain an emotional feeling from the audience that allows them to relate with a cause rather than just the problem being solved . In applying this to the job search and interviewing , I have realized how well I can tell a story , more specifically my story , if I tell it the right way . Many employers are looking for people who show resilience and an eagerness to learn , and I have stories that explicitly show both . One of the videos recommended we maximize our success by having a learning mindset , a broad repertoire , and customer empathy , or in other words understanding what value you can bring to the customer ( or employer depending on the situation ) as people , not just in a business sense . Insight The first time I started having behavioral interviews for scholarships and jobs , I did n’t perform well because I had never focused on clearly telling my story . I knew the story front to back with every minor detail in tact , but the way I told it left a lot to be desired ; it lacked power . As I had more experiences with interviews I began telling it better with more emotions , the obstacles I overcame , and ultimately how those obstacles were the most important part of my experience , and that I desire more obstacles to follow . In the lectures we learned that “ learning only occurs when we step away from the familiar . ” In other words , go towards uncertainty and learn . I could n’t agree more with this approach and when telling my story , I learned that employers , people , etc . love to hear this type of approach to new things .
Chesdin Harrington
Design Thinking for Innovation
Approach Through my experiences in storytelling , I ’ve undoubtedly learned a ton about how to effectively tell my story through practice . The ineffectiveness of the story in the early part has helped me shape the effectiveness of the story now . However , that ’s not something that can be as flexible as I begin a career . In a position that needs innovation , or in the process of getting a job that I need to be able to tell a story powerfully , I wo n’t get more than one chance typically . For that reason , this class has set me up well to think about how to tell a story well , with all the components of planning and execution that contribute to a quality story . From the guest lecture I learned about the three elements of a quality story : 1 ) logic 2 ) emotional connection 3 ) larger purpose . I also learned about wanting to create a cause that people could identify with , not just solve a problem . I learned that I must know my audience , give a clear sequence of events , provide moments of reflection , and ask and answer questions along the way . Audiences need data , hard facts , and recommendations , but the space in between these elements is where the creativity of storytelling can truly be mastered . “ Learning only occurs when we step away from the familiar , ” and I ’m well on my way to learning as I continue to step away from the familiar in approaching new classes and concepts that I have no experience with .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21564 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch Reflection
Challenge :
I am a Senior Manager at a financial institution where I am a member of my organizations learning and development team . In 2010 we took on the challenge of re - imagining our annual enterprise compliance learning to improve the learner experience . This effort was supported by conducting a series of focus groups to collect data on learner experiences , preferences , and improvement suggestions .
These sessions produced a number of possible improvements to enhance and re - imagine the end - to - end compliance learning experience . The overwhelming suggestions were to reduce duration of learning courses , and make it personalized to learner ..
Selection :
When deciding how to proceed , I was immediately reminded of the learning launches video within this course . As described in the course , a learning launch is a search for the truth , or the “ one big lie ” as corning glass calls it . Considering the work effort , and cost involved with reducing the duration of course was insignificant , and the fact we could potential produce a “ quick win ” that is easily implemented , we decided to seek the truth and run learning launches to test and validate the recommendations .
Application :
Through our internal learning management system , we identified 50 learners who were all due to complete compliance learning during the same week within our banking operations group . This group would serve as our test group . For this group , we removed all non - relevant content from the online course , and re - wrote the learning scenarios with the physical setting , and characters to reflect the banking operations group . This resulted in a 25 % reduction of content , while personalizing the content . We then assigned this new learning course to the group , with a level one evaluation based on the Kirkpatrick model of learning evaluation .
Insight :
Through the application of the tool we quickly learned that simply editing content for a shorter seat time would not improve the learning experience . The feedback was that while it was improved , it was simply a shorter version of what was currently available . It also opened our eyes that personalization was not content related , but rather learner related . What the test group indicated is they wanted dynamic content that was personalized to their individual knowledge level , not their office location . In short The ability to test and disprove an idea or approach , in such a short time , was immensely powerful .
In addition to providing such swift and tangible results , the application and results of this tool has motivated us to try other design thinking tools . Inspired by the good kitchen story , we plan to visit employees at their job , and journey mapped their experience with compliance learning as it unfolds before us .
Approach :
I believe that the next time we need to quickly validate assumptions or search for the truth , we will use the learning launch tool . This tool has proven to provide swift results and value . It has also allowed use to test a concept and pivot to another idea . For future problems I would advocate for multiple concurrent launches to test numerous approaches to solving the problem , rather than a single launch .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch Reflection
Challenge :
I am a Senior Manager at a financial institution where I am a member of my organizations learning and development team . In 2010 we took on the challenge of re - imagining our annual enterprise compliance learning to improve the learner experience . This effort was supported by conducting a series of focus groups to collect data on learner experiences , preferences , and improvement suggestions .
These sessions produced a number of possible improvements to enhance and re - imagine the end - to - end compliance learning experience . The overwhelming suggestions were to reduce duration of learning courses , and make it personalized to learner ..
Selection :
When deciding how to proceed , I was immediately reminded of the learning launches video within this course . As described in the course , a learning launch is a search for the truth , or the “ one big lie ” as corning glass calls it . Considering the work effort , and cost involved with reducing the duration of course was insignificant , and the fact we could potential produce a “ quick win ” that is easily implemented , we decided to seek the truth and run learning launches to test and validate the recommendations .
Application :
Through our internal learning management system , we identified 50 learners who were all due to complete compliance learning during the same week within our banking operations group . This group would serve as our test group . For this group , we removed all non - relevant content from the online course , and re - wrote the learning scenarios with the physical setting , and characters to reflect the banking operations group . This resulted in a 25 % reduction of content , while personalizing the content . We then assigned this new learning course to the group , with a level one evaluation based on the Kirkpatrick model of learning evaluation .
Insight :
Through the application of the tool we quickly learned that simply editing content for a shorter seat time would not improve the learning experience . The feedback was that while it was improved , it was simply a shorter version of what was currently available . It also opened our eyes that personalization was not content related , but rather learner related . What the test group indicated is they wanted dynamic content that was personalized to their individual knowledge level , not their office location . In short The ability to test and disprove an idea or approach , in such a short time , was immensely powerful .
In addition to providing such swift and tangible results , the application and results of this tool has motivated us to try other design thinking tools . Inspired by the good kitchen story , we plan to visit employees at their job , and journey mapped their experience with compliance learning as it unfolds before us .
Approach :
I believe that the next time we need to quickly validate assumptions or search for the truth , we will use the learning launch tool . This tool has proven to provide swift results and value . It has also allowed use to test a concept and pivot to another idea . For future problems I would advocate for multiple concurrent launches to test numerous approaches to solving the problem , rather than a single launch .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19098 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch . Challenge We had a series of special sessions dedicated to design thinking in our organization . It was decided to find out several perspective directions for innovations . During these sessions , we split into groups to come up with ideas to implement . Then , we were presenting ideas for colleagues and they had to choose some of them . One of the approved ideas was changing the current fleet management system . Problem description : Our organization , IQBusiness , has offices all over the world . Each country has its own fleet management system . In our country , we have a country office and three project offices with cars assigned to each office . The current system does n't allow us to book cars from different offices . So , sometimes one office does n't have free cars , while another office has several cars . It has been decided to implement a system with a joint pool of cars to improve this situation ; so , when there is no car in your office , you can rent a car from another office . A team consisting of members from various departments including me was formed to follow up . Selection and Application We went through several stages of the process and came up with the three ideas : buying new software from corporate vendors , re - design our current fleet management system , and try a fleet management system used in another country by our colleagues . We stopped our choice on a fleet management system used in another country because a ) it had already decided the same problems we have ; b ) we had many similarities like the sizes of the offices , region ; and c ) it was free . We had agreed with colleagues to explore it before accepting it as a solution . So , as described in the Learning Launch Tool video on Week 4 , the process of a learning launch was started . We started with the country office and two project offices . We have planned to run three months ' test and prearranged several learning sessions for our users . During this pilot , our team collected feedbacks from users , drivers , and administrative staff . Insight and Approach The results were very surprising . They were far away from our expectations . We were assuming that the solution working for the organization with almost the same structure and goals should work ideally for us . However , the feedbacks were extremely negative . Users complained a lot about the user interface . Our drivers were very upset that the program has only one language , English , while they speak only Russian . Also , the administrative staff was partially satisfied because they were not happy with how the system manages leaves for drivers . I believe that there were several causes of this failure , however , the main thing is confirmation bias in my opinion . We were concentrated on our goal to solve the task we had , and we " forgot " about the actual users . When we tested the solution by ourselves , we were very satisfied with a new program : It allowed us to reserve cars from different projects . However , an
actual test clearly showed us that the users were very far away from the problem we solved , and they did not accept our solution in exchange for their comfort . Alongside with the solving the above - mentioned problem , our team wanted to introduce a solution with better user experience , “ better than the current alternative ” . After testing a new system and getting such results , we decided to postpone the implementation of this solution and first work on the elimination of the issues we were told by our users . And , of course , we will make another round of experiment before implementing the solution . Hopefully , this time we will be more successful . This example clearly showed us the benefit of design thinking . We had a small experiment before introducing a big change in the work of the organization and find out a lot of drawbacks we did not see . So , we have saved resources and we believe that our next solution after these tweaks will be much better suited for our customers .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch . Challenge We had a series of special sessions dedicated to design thinking in our organization . It was decided to find out several perspective directions for innovations . During these sessions , we split into groups to come up with ideas to implement . Then , we were presenting ideas for colleagues and they had to choose some of them . One of the approved ideas was changing the current fleet management system . Problem description : Our organization , IQBusiness , has offices all over the world . Each country has its own fleet management system . In our country , we have a country office and three project offices with cars assigned to each office . The current system does n't allow us to book cars from different offices . So , sometimes one office does n't have free cars , while another office has several cars . It has been decided to implement a system with a joint pool of cars to improve this situation ; so , when there is no car in your office , you can rent a car from another office . A team consisting of members from various departments including me was formed to follow up . Selection and Application We went through several stages of the process and came up with the three ideas : buying new software from corporate vendors , re - design our current fleet management system , and try a fleet management system used in another country by our colleagues . We stopped our choice on a fleet management system used in another country because a ) it had already decided the same problems we have ; b ) we had many similarities like the sizes of the offices , region ; and c ) it was free . We had agreed with colleagues to explore it before accepting it as a solution . So , as described in the Learning Launch Tool video on Week 4 , the process of a learning launch was started . We started with the country office and two project offices . We have planned to run three months ' test and prearranged several learning sessions for our users . During this pilot , our team collected feedbacks from users , drivers , and administrative staff . Insight and Approach The results were very surprising . They were far away from our expectations . We were assuming that the solution working for the organization with almost the same structure and goals should work ideally for us . However , the feedbacks were extremely negative . Users complained a lot about the user interface . Our drivers were very upset that the program has only one language , English , while they speak only Russian . Also , the administrative staff was partially satisfied because they were not happy with how the system manages leaves for drivers . I believe that there were several causes of this failure , however , the main thing is confirmation bias in my opinion . We were concentrated on our goal to solve the task we had , and we " forgot " about the actual users . When we tested the solution by ourselves , we were very satisfied with a new program : It allowed us to reserve cars from different projects . However , an
actual test clearly showed us that the users were very far away from the problem we solved , and they did not accept our solution in exchange for their comfort . Alongside with the solving the above - mentioned problem , our team wanted to introduce a solution with better user experience , “ better than the current alternative ” . After testing a new system and getting such results , we decided to postpone the implementation of this solution and first work on the elimination of the issues we were told by our users . And , of course , we will make another round of experiment before implementing the solution . Hopefully , this time we will be more successful . This example clearly showed us the benefit of design thinking . We had a small experiment before introducing a big change in the work of the organization and find out a lot of drawbacks we did not see . So , we have saved resources and we believe that our next solution after these tweaks will be much better suited for our customers .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16607 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Challenge I am a member of my organization ’s online procurement department and my / our challenge is to improve the workflow ( activities and projects ) within the department in order to increase sales in the online channel and to spend procurement budgets on the right campaigns with vendors . The project scope includes the online procurement department composed of ten employees , as well as the larger procurement department and IT department , with whom we work closely . The project is limited to internal resources ( i.e. , budget and employee time ) . The project should not exceed 30 business days and the solution should include an even distribution of working hours amongst the team members . We will focus on trying to uncover what our team members , as well as key stakeholders within the larger marketing department and IT department , consider to be ineffective or problematic with regard to the workflow . Selection Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype . Application For our first learning launch , we focused on the structure / execution of our online procurement tasks . In particular , we wanted to see if we could structure our tasks , projects , and processes to adapt the methods of Scrum project management for our work ( e.g. , time boxed , daily , specific meetings , reviews , etc . ) in an effort to become more agile . This tested our assumption that the structure and execution were the main causes of our workflow challenge . Our team went through a two - day training with a Scrum project management coach . Next , we went through five workshops to structure our tasks and processes in a more agile way . These two sessions occurred within in a three - week timeframe . We expected to produce a document with a clear description of our new , more agile processes / workflow . For our second learning launch , we focused on gaining clarity about our tasks and priorities . This tested our assumption that our prioritization of tasks was the main cause of our workflow challenge . Our team completed an anonymous survey . Additionally , five key stakeholders from the larger procurement department and IT department also completed an anonymous survey . The surveys included questions about our new , proposed process , understanding the process and the prioritization of tasks , and feelings about the change , and were conducted within a one - week timeframe . Insight By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find that a more agile approach would improve our workflow , and that both our team and the key stakeholders would be fairly open to the new prioritization of tasks and process . Our actual results were slightly different from what we anticipated : while our team was open to the prioritization of tasks and process , the key stakeholders in the larger marketing department and IT department expressed some concerns . Moving forward , our team will review this insight and incorporate it into future launch designs . The ongoing
incorporation of insight is particularly important at this stage , as launches come before a full rollout in the design thinking timeline . Approach
Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first two launches and incorporate this insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Challenge I am a member of my organization ’s online procurement department and my / our challenge is to improve the workflow ( activities and projects ) within the department in order to increase sales in the online channel and to spend procurement budgets on the right campaigns with vendors . The project scope includes the online procurement department composed of ten employees , as well as the larger procurement department and IT department , with whom we work closely . The project is limited to internal resources ( i.e. , budget and employee time ) . The project should not exceed 30 business days and the solution should include an even distribution of working hours amongst the team members . We will focus on trying to uncover what our team members , as well as key stakeholders within the larger marketing department and IT department , consider to be ineffective or problematic with regard to the workflow . Selection Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype . Application For our first learning launch , we focused on the structure / execution of our online procurement tasks . In particular , we wanted to see if we could structure our tasks , projects , and processes to adapt the methods of Scrum project management for our work ( e.g. , time boxed , daily , specific meetings , reviews , etc . ) in an effort to become more agile . This tested our assumption that the structure and execution were the main causes of our workflow challenge . Our team went through a two - day training with a Scrum project management coach . Next , we went through five workshops to structure our tasks and processes in a more agile way . These two sessions occurred within in a three - week timeframe . We expected to produce a document with a clear description of our new , more agile processes / workflow . For our second learning launch , we focused on gaining clarity about our tasks and priorities . This tested our assumption that our prioritization of tasks was the main cause of our workflow challenge . Our team completed an anonymous survey . Additionally , five key stakeholders from the larger procurement department and IT department also completed an anonymous survey . The surveys included questions about our new , proposed process , understanding the process and the prioritization of tasks , and feelings about the change , and were conducted within a one - week timeframe . Insight By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find that a more agile approach would improve our workflow , and that both our team and the key stakeholders would be fairly open to the new prioritization of tasks and process . Our actual results were slightly different from what we anticipated : while our team was open to the prioritization of tasks and process , the key stakeholders in the larger marketing department and IT department expressed some concerns . Moving forward , our team will review this insight and incorporate it into future launch designs . The ongoing
incorporation of insight is particularly important at this stage , as launches come before a full rollout in the design thinking timeline . Approach
Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first two launches and incorporate this insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11967 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection- Storytelling
Challenge :
People tend to like products which are available for everyone and which are easy to use . Due to the present circumstances , with all the free time we have on our hands people are taking a step towards having a healthy diet and routine to stay fit and strong . With over 165,000 fitness apps available there are a lot of options to choose from . I have an idea of making an app which helps people focus on having a balanced diet and proper workout routines . So , I decided to share my design through storytelling .
Selection :
I used the story - telling tool which puts the human beings and their experience front and centre . Gives us a chance to empathize with them and put their needs forward and prioritize what is important and what works . It has always been an important part of the business . Looking at it through other people ’s point of view and seeing what works for everyone is an essential part of this design thinking tool .
Application :
During the process of designing I came across different versions of the things people wanted to have in a healthcare app and picked out the most common ones and the ones which people genuinely found to be necessary . Collecting feedbacks and learning what was wrong with it and what could ’ve been done better helped in a lot of ways . It helped me shape a concrete idea of what an ideal diet and fitness app would look like . Due to the creation of different stories and explaining them to the audience taking their insights on it was a potential way towards proper idea generation .
Insight and approach :
Due to this brainstorming session and idea generation and the design thinking tool of storytelling and hours of discussion with my peers , the base foundation of this app got strongly set in my head . My app “ workeatz ” can perform various functions such as allowing users to set fitness goals , tracking caloric intake , gathering workout ideas , and sharing progress on social media to facilitate healthy behaviour change . It is a platform to promote healthy behaviour change with personalized workouts , fitness advice and nutrition plans . Adding elements and creating competition among friends and family , fitness apps can help incentive users to be more motivated . A proper user interface and specific goals are provided for boosting and enhancing performance during exercise .
My peers gave me their own feedback on how to improve upon certain areas of my app and gave valuable suggestion on how I could market it to the consumers . They understood my struggles and related to it as they also had similar experiences to myself . This improved my self - confidence and
gave me hope that my app could have a bright future if it is released in the near future . As of this moment , my app is still under development but the future for it looks bright .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection- Storytelling
Challenge :
People tend to like products which are available for everyone and which are easy to use . Due to the present circumstances , with all the free time we have on our hands people are taking a step towards having a healthy diet and routine to stay fit and strong . With over 165,000 fitness apps available there are a lot of options to choose from . I have an idea of making an app which helps people focus on having a balanced diet and proper workout routines . So , I decided to share my design through storytelling .
Selection :
I used the story - telling tool which puts the human beings and their experience front and centre . Gives us a chance to empathize with them and put their needs forward and prioritize what is important and what works . It has always been an important part of the business . Looking at it through other people ’s point of view and seeing what works for everyone is an essential part of this design thinking tool .
Application :
During the process of designing I came across different versions of the things people wanted to have in a healthcare app and picked out the most common ones and the ones which people genuinely found to be necessary . Collecting feedbacks and learning what was wrong with it and what could ’ve been done better helped in a lot of ways . It helped me shape a concrete idea of what an ideal diet and fitness app would look like . Due to the creation of different stories and explaining them to the audience taking their insights on it was a potential way towards proper idea generation .
Insight and approach :
Due to this brainstorming session and idea generation and the design thinking tool of storytelling and hours of discussion with my peers , the base foundation of this app got strongly set in my head . My app “ workeatz ” can perform various functions such as allowing users to set fitness goals , tracking caloric intake , gathering workout ideas , and sharing progress on social media to facilitate healthy behaviour change . It is a platform to promote healthy behaviour change with personalized workouts , fitness advice and nutrition plans . Adding elements and creating competition among friends and family , fitness apps can help incentive users to be more motivated . A proper user interface and specific goals are provided for boosting and enhancing performance during exercise .
My peers gave me their own feedback on how to improve upon certain areas of my app and gave valuable suggestion on how I could market it to the consumers . They understood my struggles and related to it as they also had similar experiences to myself . This improved my self - confidence and
gave me hope that my app could have a bright future if it is released in the near future . As of this moment , my app is still under development but the future for it looks bright .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13595 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Questions :
1 . Gaming Experience : Q. What is the maximum resolution at which we can play the game ?
A. We can play the game at a resolution of 4k if the display supports .
Q. Is there any display lag in the FPS ? A. No there is no lag experienced even during prolonged hours of gaming in display FPS do not drop below 60 .
2 . Game Pass : Q. How many games do we get with the game pass ? A. You get access to more than 100 games on your console with the game pass . Q.Where all can we play the game pass except our consoles ? A.You can play the games on your PC , laptops and also on your mobiles .
3 . Eco - friendly : Q.What materials are used in the making of the consoles ? A. We used only Biodegradable materials in the making of the consoles .
Q. Does the quality of the console drop with the new materials ? A. No , it does n’t . We have maintained the previous quality if not better for the console while also being eco friendly . 4 . Updates : Q. How often does the console get an update ?
A. It gets an update every 2 months . Q. What has been updated in every update ?
A. The consoles specs are updated according to the latest game releases .
5 . 4 K gaming : Q. Can we play 4k on any display ? A. No , the display has to be of 4 K to support the feature . Q Are there heating issues while playing in 4 K ? A. No , the consoles designed for prolonged hours of 4 K gaming .
6 . Design : Q.What are the colour options on the consoles ? A. We have black and white as the base model other colors can be requested for
which may require personalization and will be delivered to you within a week . Q. Can we request for custom made consoles ? A. Yes you can request for custom made consoles but they will cost extra and also Take a week to be delivered to you .
7 . Heating : Q.Are there any heating issues in the consoles ? A. No , there are no heating issues . Q. Can the console support prolonged hours of gaming ? A. Yes , it can . The consoles has been tested and made for prolonged hours of Gaming even at the highest settings possible the console has no heating Issues .
8.Miscellaneous : Q.What is the price of the console ?
A. The price ranges from 30k-40k depending on the model and customization you choose . Q.What other features can the console offer ? A. The console has Dolby all surround sound system , it comes with 1 TB memory , It also has youtube inbuilt .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Questions :
1 . Gaming Experience : Q. What is the maximum resolution at which we can play the game ?
A. We can play the game at a resolution of 4k if the display supports .
Q. Is there any display lag in the FPS ? A. No there is no lag experienced even during prolonged hours of gaming in display FPS do not drop below 60 .
2 . Game Pass : Q. How many games do we get with the game pass ? A. You get access to more than 100 games on your console with the game pass . Q.Where all can we play the game pass except our consoles ? A.You can play the games on your PC , laptops and also on your mobiles .
3 . Eco - friendly : Q.What materials are used in the making of the consoles ? A. We used only Biodegradable materials in the making of the consoles .
Q. Does the quality of the console drop with the new materials ? A. No , it does n’t . We have maintained the previous quality if not better for the console while also being eco friendly . 4 . Updates : Q. How often does the console get an update ?
A. It gets an update every 2 months . Q. What has been updated in every update ?
A. The consoles specs are updated according to the latest game releases .
5 . 4 K gaming : Q. Can we play 4k on any display ? A. No , the display has to be of 4 K to support the feature . Q Are there heating issues while playing in 4 K ? A. No , the consoles designed for prolonged hours of 4 K gaming .
6 . Design : Q.What are the colour options on the consoles ? A. We have black and white as the base model other colors can be requested for
which may require personalization and will be delivered to you within a week . Q. Can we request for custom made consoles ? A. Yes you can request for custom made consoles but they will cost extra and also Take a week to be delivered to you .
7 . Heating : Q.Are there any heating issues in the consoles ? A. No , there are no heating issues . Q. Can the console support prolonged hours of gaming ? A. Yes , it can . The consoles has been tested and made for prolonged hours of Gaming even at the highest settings possible the console has no heating Issues .
8.Miscellaneous : Q.What is the price of the console ?
A. The price ranges from 30k-40k depending on the model and customization you choose . Q.What other features can the console offer ? A. The console has Dolby all surround sound system , it comes with 1 TB memory , It also has youtube inbuilt .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21698 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
One of our clients , a Portuguese Telecom company intended to communicate their new defined strategic objectives for its new four years strategic cycle to all their people in the annual kickoff meeting event .
The annual event would have the presence of all the people in the organization , about 190 employees . The client also wanted to take this meeting opportunity to gather insights from its employees for each strategic objective .
To meet the challenge , we built a workshop in which we have employed some of the most common used tools in Design Thinking to collect the insights from employees - Brainstorming , Visual Thinking and Storytelling .
Application
For the activity , consisting of five major stages , we divided all people over 11 working groups of about 6 - 8 participants , each representing a different area or department of the company .
The day began with a presentation from the company 's CEO of the main strategic goals for the new strategic cycle and the launch of the activity for all groups .
To each working group was assigned one of the presented objectives to be analyzed and worked . In the activity , beyond the company 's employees in each group , we decided to include also an additional participant with special skills -an Illustrator .
As activity support materials , we delivered to each group a guide with questions for each of the various steps and also a support guide to the Illustrator to guide him along the interaction with his group .
For each of the five steps was assigned an execution time in order to create some pressure on the groups creative process so they could meet the schedule and objectives of the event 's agenda .
In the first step 1 ) IMMERSION , each participant individually identified on post - its various aspects associated with the objective assigned to his group . The next moment each participant presented to his group the results of their individual reflection . The Illustrator 's task in each group at this stage , was to create an illustration following the group 's ideas in order to explain the objective assigned to it .
In the second step 2 ) Synthesis , each group analyzed the contributions that each participant gave about the assigned objective and organized all contributions into clusters . For all the created clusters the group selected 5 that in its opinion were considered to be the most important for the assigned objective , and then create an explanatory metaphor for each of the 5 . The Illustrator task in this stage , was to create another illustration in accordance with the metaphors that had been created by the group for each of the five selected clusters .
In the third step 3 ) SELECTION , each group picked one of the five clusters and identified a critical issue or problem within that cluster that in their view should be worked . For the identified problem and like in the previous step , the group again created a metaphor to describe it . The Illustrator task in this stage was to create another explanatory illustration for the metaphor of the problem that the group has identified .
The fourth step 4 ) IDEATION , consisted on two phases . In the first phase each group should present up to 5 solutions / ideas to the problem identified in the previous step . In This step all groups got a new support guide with a short description of all available tools in the organization to help the process of generating ideas / insights . Those ideas should meet certain criteria such as :
• Be practical and concrete ; • Allow ownership ; • Be Implemented during that year ; • Within the budget presented by the CEO for the year using the available resources ( tools available in the organization ) ;
In the second phase , the groups should pick 1 of 5 ideas presented to the problem and give up to 3 reasons for their choice and create again a metaphor to explain the chosen idea . The Illustrator task in this stage was to create an illustration of the idea / solution presented and according to the metaphor created by the group to solve the problem .
The fifth step 5 ) PROTOTYPE , each group described how it should be implemented / built / implemented the idea / solution for the identified problem on the assigned objective . This description was presented in the form of an action plan , in which each group should identify :
• How to implement the idea / tasks ; • Time / Schedule ; • Implementation Responsibility ( Team , Area , Resources ) ; • Sponsor ; • Tools available to use / develop ;
At the end of the event , each group used its Visual Thinking illustrations made by their illustrator to present all the developed work and the insights created , they used them to " tell their story " .
Insight & Approach
What we learned from this Design thinking activity with the various groups is that when the opinions , points of views , ideas and insights of each person are shared and worked in a constructively and collaboratively way without a " devil 's advocate " around to censor and criticize them we can reach amazing results .
The way and the ease in which people working together can build such detailed action plans was impressive .
Get people involved from the start in a participatory and collaborative way to find and define a problem and creating a solution for it is so powerful and so positive , that the levels of motivation , involvement and commitment of all groups is contagious . It comes up a feeling of anxiety in to move into action .
Here ’s are some pictures from one of the groups work at the workshop .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
One of our clients , a Portuguese Telecom company intended to communicate their new defined strategic objectives for its new four years strategic cycle to all their people in the annual kickoff meeting event .
The annual event would have the presence of all the people in the organization , about 190 employees . The client also wanted to take this meeting opportunity to gather insights from its employees for each strategic objective .
To meet the challenge , we built a workshop in which we have employed some of the most common used tools in Design Thinking to collect the insights from employees - Brainstorming , Visual Thinking and Storytelling .
Application
For the activity , consisting of five major stages , we divided all people over 11 working groups of about 6 - 8 participants , each representing a different area or department of the company .
The day began with a presentation from the company 's CEO of the main strategic goals for the new strategic cycle and the launch of the activity for all groups .
To each working group was assigned one of the presented objectives to be analyzed and worked . In the activity , beyond the company 's employees in each group , we decided to include also an additional participant with special skills -an Illustrator .
As activity support materials , we delivered to each group a guide with questions for each of the various steps and also a support guide to the Illustrator to guide him along the interaction with his group .
For each of the five steps was assigned an execution time in order to create some pressure on the groups creative process so they could meet the schedule and objectives of the event 's agenda .
In the first step 1 ) IMMERSION , each participant individually identified on post - its various aspects associated with the objective assigned to his group . The next moment each participant presented to his group the results of their individual reflection . The Illustrator 's task in each group at this stage , was to create an illustration following the group 's ideas in order to explain the objective assigned to it .
In the second step 2 ) Synthesis , each group analyzed the contributions that each participant gave about the assigned objective and organized all contributions into clusters . For all the created clusters the group selected 5 that in its opinion were considered to be the most important for the assigned objective , and then create an explanatory metaphor for each of the 5 . The Illustrator task in this stage , was to create another illustration in accordance with the metaphors that had been created by the group for each of the five selected clusters .
In the third step 3 ) SELECTION , each group picked one of the five clusters and identified a critical issue or problem within that cluster that in their view should be worked . For the identified problem and like in the previous step , the group again created a metaphor to describe it . The Illustrator task in this stage was to create another explanatory illustration for the metaphor of the problem that the group has identified .
The fourth step 4 ) IDEATION , consisted on two phases . In the first phase each group should present up to 5 solutions / ideas to the problem identified in the previous step . In This step all groups got a new support guide with a short description of all available tools in the organization to help the process of generating ideas / insights . Those ideas should meet certain criteria such as :
• Be practical and concrete ; • Allow ownership ; • Be Implemented during that year ; • Within the budget presented by the CEO for the year using the available resources ( tools available in the organization ) ;
In the second phase , the groups should pick 1 of 5 ideas presented to the problem and give up to 3 reasons for their choice and create again a metaphor to explain the chosen idea . The Illustrator task in this stage was to create an illustration of the idea / solution presented and according to the metaphor created by the group to solve the problem .
The fifth step 5 ) PROTOTYPE , each group described how it should be implemented / built / implemented the idea / solution for the identified problem on the assigned objective . This description was presented in the form of an action plan , in which each group should identify :
• How to implement the idea / tasks ; • Time / Schedule ; • Implementation Responsibility ( Team , Area , Resources ) ; • Sponsor ; • Tools available to use / develop ;
At the end of the event , each group used its Visual Thinking illustrations made by their illustrator to present all the developed work and the insights created , they used them to " tell their story " .
Insight & Approach
What we learned from this Design thinking activity with the various groups is that when the opinions , points of views , ideas and insights of each person are shared and worked in a constructively and collaboratively way without a " devil 's advocate " around to censor and criticize them we can reach amazing results .
The way and the ease in which people working together can build such detailed action plans was impressive .
Get people involved from the start in a participatory and collaborative way to find and define a problem and creating a solution for it is so powerful and so positive , that the levels of motivation , involvement and commitment of all groups is contagious . It comes up a feeling of anxiety in to move into action .
Here ’s are some pictures from one of the groups work at the workshop .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14412 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
During my graduation years , I was a part of a social service unit named National Service Scheme ( NSS ) unit . It was a 2 - year programme and during the second year , I was one of the leaders of our college 's NSS unit . We were to plan an orientation event for the new volunteers who were joining the unit . This is where we came across a challenge as to how to inspire the new volunteers to give their best and not just do this for improving their resume ( plus there were brownie points as well in the academics if you completed the two years of the NSS programme ) .
Selection
All the leaders ( 5 of us ) were brainstorming to strike a common ground as to what approach must be used to instil the empathy and determination , which was required to actively participate in the activities of NSS , in the new volunteers . I came up with an idea of using story - telling technique , i.e. to try to connect with the audience , a.k.a the new volunteers , all the leaders decided to share one story each that portrayed their past experiences so that the new volunteers could connect to the values of the programme .
We , in some sense , had used this precious tool of Design Thinking ( unknowingly ) at the time .
Application
On the day of the orientation event , I shared one of my experiences of my first year with the NSS unit .
Experience : I had volunteered to participate in the pulse polio drive that was going across Mumbai ( my college 's location ) and I was posted in a small locality where not many people were aware about the need for polio vaccines for their children . We started by first setting up the booth and then some of our team members ( I was one of them ) went to each and every house in the locality to persuade them to vaccinate their children . I remember there was one family that was quite adamant on not inoculating their child but we made them understand the need for the vaccines and also showed them an awareness video and somehow , we were successful in getting their child vaccinated . The incident still gives me a lot of happined .
The other leaders also shared their stories with the new volunteers during the event .
Insight and Approach
I could not believe that our approach had worked so well with the new volunteers . I remember many of the volunteers contacted us personally as well as over the phone ( via texts , calls ) that they actually wanted to bring change in the society and that they will devote their time to NSS unit enthusiastically .
In the hindsight , when I think about that meeting of us - leaders , I am able to connect to the content of this course . Using the story - telling approach in our case enlightened the new volunteers to put in efforts to add value to the NSS unit .
Drawing upon the course 's teachings , I can say that a visualisation approach will have also reaped similar results . We could have mapped the past year 's journey of the NSS unit and could have showed them the impact we made in the society .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
During my graduation years , I was a part of a social service unit named National Service Scheme ( NSS ) unit . It was a 2 - year programme and during the second year , I was one of the leaders of our college 's NSS unit . We were to plan an orientation event for the new volunteers who were joining the unit . This is where we came across a challenge as to how to inspire the new volunteers to give their best and not just do this for improving their resume ( plus there were brownie points as well in the academics if you completed the two years of the NSS programme ) .
Selection
All the leaders ( 5 of us ) were brainstorming to strike a common ground as to what approach must be used to instil the empathy and determination , which was required to actively participate in the activities of NSS , in the new volunteers . I came up with an idea of using story - telling technique , i.e. to try to connect with the audience , a.k.a the new volunteers , all the leaders decided to share one story each that portrayed their past experiences so that the new volunteers could connect to the values of the programme .
We , in some sense , had used this precious tool of Design Thinking ( unknowingly ) at the time .
Application
On the day of the orientation event , I shared one of my experiences of my first year with the NSS unit .
Experience : I had volunteered to participate in the pulse polio drive that was going across Mumbai ( my college 's location ) and I was posted in a small locality where not many people were aware about the need for polio vaccines for their children . We started by first setting up the booth and then some of our team members ( I was one of them ) went to each and every house in the locality to persuade them to vaccinate their children . I remember there was one family that was quite adamant on not inoculating their child but we made them understand the need for the vaccines and also showed them an awareness video and somehow , we were successful in getting their child vaccinated . The incident still gives me a lot of happined .
The other leaders also shared their stories with the new volunteers during the event .
Insight and Approach
I could not believe that our approach had worked so well with the new volunteers . I remember many of the volunteers contacted us personally as well as over the phone ( via texts , calls ) that they actually wanted to bring change in the society and that they will devote their time to NSS unit enthusiastically .
In the hindsight , when I think about that meeting of us - leaders , I am able to connect to the content of this course . Using the story - telling approach in our case enlightened the new volunteers to put in efforts to add value to the NSS unit .
Drawing upon the course 's teachings , I can say that a visualisation approach will have also reaped similar results . We could have mapped the past year 's journey of the NSS unit and could have showed them the impact we made in the society .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13591 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Learning Launch
1 . Challenge :
We worked with one of the utility projects , the biggest challenge for this client was to
address number of calls they got regarding the billing ( Electricity bills ) , the queries ranged
from simple due date of bill payment and modes of payment or even asking the breakdown
of cost . The client ’s customer support team was overworked , and it was not a good sign for
client to get so many ( 3000 per day ) calls with queries which basically meant customer has
some issues with their bill .
2 . Selection :
We were working with clients from past 2 years and knew the technical landscape of client
well and their business model . Since we had idea of what client challenge was , we adopted
learning launch so that we can ideate and come up with prototype in short span of time .
Also we had initial design thinking sessions with both client and their customers .
3 . Application :
Based on our understanding from client and customer discussions majority of the queries
customer support teams got were there to be found on Bill , which basically pointed that
existing bill format was the culprit . To validate this assumption one more round of design
thinking session was held only with clients customers and we learnt from each one of them
in detail to confirm our assumption . Not so surprisingly most of the customers pointed
towards cumbersome billing format and not having the required information ex Bill Payment
date highlighted or breakdown of billing provided .. Existing bill format was being used from
2 decades and not been revisited . So the idea was to redesign the bill and create a
prototype .
4 . Insight :
With inputs from customer we wanted to test our assumptions , hence we started working
on protype of new bill and within 1 week we were ready with prototype . The new bill had
most common customer support queries highlighted so that its clear by glancing at bill what
is what . Also we removed 30 % of unwanted information from billing which added no value
but was just put there from 2 decades . We even changed the Font and Size of font on the bill
and instead of light brown background complete white background was used for billing . So
customers had clear white background with the information they wanted to know
highlighted on bill .
5 . Approach :
Since we were working with client from few years and knew at surface what the issue is , we
took learning launch as tool . This is iterative process to verify the customer queries even
after roll - out of new bill and to ensure the goal of < 100 calls per day is achieved .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Learning Launch
1 . Challenge :
We worked with one of the utility projects , the biggest challenge for this client was to
address number of calls they got regarding the billing ( Electricity bills ) , the queries ranged
from simple due date of bill payment and modes of payment or even asking the breakdown
of cost . The client ’s customer support team was overworked , and it was not a good sign for
client to get so many ( 3000 per day ) calls with queries which basically meant customer has
some issues with their bill .
2 . Selection :
We were working with clients from past 2 years and knew the technical landscape of client
well and their business model . Since we had idea of what client challenge was , we adopted
learning launch so that we can ideate and come up with prototype in short span of time .
Also we had initial design thinking sessions with both client and their customers .
3 . Application :
Based on our understanding from client and customer discussions majority of the queries
customer support teams got were there to be found on Bill , which basically pointed that
existing bill format was the culprit . To validate this assumption one more round of design
thinking session was held only with clients customers and we learnt from each one of them
in detail to confirm our assumption . Not so surprisingly most of the customers pointed
towards cumbersome billing format and not having the required information ex Bill Payment
date highlighted or breakdown of billing provided .. Existing bill format was being used from
2 decades and not been revisited . So the idea was to redesign the bill and create a
prototype .
4 . Insight :
With inputs from customer we wanted to test our assumptions , hence we started working
on protype of new bill and within 1 week we were ready with prototype . The new bill had
most common customer support queries highlighted so that its clear by glancing at bill what
is what . Also we removed 30 % of unwanted information from billing which added no value
but was just put there from 2 decades . We even changed the Font and Size of font on the bill
and instead of light brown background complete white background was used for billing . So
customers had clear white background with the information they wanted to know
highlighted on bill .
5 . Approach :
Since we were working with client from few years and knew at surface what the issue is , we
took learning launch as tool . This is iterative process to verify the customer queries even
after roll - out of new bill and to ensure the goal of < 100 calls per day is achieved .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20594 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Challenge
I am a Product Manager at a medical healthcare startup in India associated with EHR and Prescription Printing . When I joined my organization within six months of its ’ inception , I was handed with a challenge of revamping an existing product which was currently not receiving much traction in the market .
In other words , the challenge was that we had a product which was built solely through the minds of a software company based on requirements provided to them by the business head . We were trying to sell a product that had only considered what we thought were the needs of the end user / customer and never ran a beta phase or dipstick to understand if the product we were developing is wat the end user / customer wants . Thus , we were facing problems in the adoption of our product which also led to a huge outflow of capital .
Selection
The tool I have selected is ‘ Learning Launch ’ . In addition to this , we also emphasized the use of ethnography to understand the needs of our end user / customer . The reason why we used the ‘ Learning Launch ’ as a tool is because we planned on having multiple short experiments in the market with different prototypes of the product . Using this tool would give us relevant insight , if our design logic and customer journey was appreciated and if it solved the pain point of the end user / customer .
Application
Initially we set out to understand how doctors go about their daily work . We did this by stationing an individual to note all the steps the doctor took while he was visited by a patient .
Post this phase , we set out with journey mapping , which gave us a better idea of how to design the product . We then went ahead created a set of 6 - 8 wireframe diagrams , which then we filtered down to 3 through intense discussions with industry experts and some volunteer doctors . We then converted these three to functional prototypes .
We then provided our first & most preferred prototype to a set of 10 doctors from various specialities and received their response . Following the feedback , we provided second prototype t the doctors and received a positive response but with a few additions that they required .
Insight
The insights we received from the exercise taught me that it is always better to understand the needs and wants of the customer and then run ‘ Learning launches ’ so as to understand which idea is the best fit for the customer . Also , we must be open to fine tuning our ideas after we have found the best fit as we must always strive to provide a product which is above and beyond the customers ’ expectations . I have learnt that using design thinking methodologies helps us in increasing go - to-
market efficiency by providing a product with a possibly high acceptance rating . The micro- experiments also helps in minimising the capital flow that could occur due to any possible downfall of the product due to an ill - conceived idea .
Approach
Something that I might do differently the next time is to increase the sample size and introduce more diversity within the testing group to provide a better view of customer needs . I would also look at gathering more secondary data to supplement the existing ethnographic data that we have gathered to get a holistic idea of how our end users function and if there remains any hidden , untapped pain points .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Challenge
I am a Product Manager at a medical healthcare startup in India associated with EHR and Prescription Printing . When I joined my organization within six months of its ’ inception , I was handed with a challenge of revamping an existing product which was currently not receiving much traction in the market .
In other words , the challenge was that we had a product which was built solely through the minds of a software company based on requirements provided to them by the business head . We were trying to sell a product that had only considered what we thought were the needs of the end user / customer and never ran a beta phase or dipstick to understand if the product we were developing is wat the end user / customer wants . Thus , we were facing problems in the adoption of our product which also led to a huge outflow of capital .
Selection
The tool I have selected is ‘ Learning Launch ’ . In addition to this , we also emphasized the use of ethnography to understand the needs of our end user / customer . The reason why we used the ‘ Learning Launch ’ as a tool is because we planned on having multiple short experiments in the market with different prototypes of the product . Using this tool would give us relevant insight , if our design logic and customer journey was appreciated and if it solved the pain point of the end user / customer .
Application
Initially we set out to understand how doctors go about their daily work . We did this by stationing an individual to note all the steps the doctor took while he was visited by a patient .
Post this phase , we set out with journey mapping , which gave us a better idea of how to design the product . We then went ahead created a set of 6 - 8 wireframe diagrams , which then we filtered down to 3 through intense discussions with industry experts and some volunteer doctors . We then converted these three to functional prototypes .
We then provided our first & most preferred prototype to a set of 10 doctors from various specialities and received their response . Following the feedback , we provided second prototype t the doctors and received a positive response but with a few additions that they required .
Insight
The insights we received from the exercise taught me that it is always better to understand the needs and wants of the customer and then run ‘ Learning launches ’ so as to understand which idea is the best fit for the customer . Also , we must be open to fine tuning our ideas after we have found the best fit as we must always strive to provide a product which is above and beyond the customers ’ expectations . I have learnt that using design thinking methodologies helps us in increasing go - to-
market efficiency by providing a product with a possibly high acceptance rating . The micro- experiments also helps in minimising the capital flow that could occur due to any possible downfall of the product due to an ill - conceived idea .
Approach
Something that I might do differently the next time is to increase the sample size and introduce more diversity within the testing group to provide a better view of customer needs . I would also look at gathering more secondary data to supplement the existing ethnographic data that we have gathered to get a holistic idea of how our end users function and if there remains any hidden , untapped pain points .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14041 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind mapping - reflection
Challenge Target youth unemployment in Europe and contribute to the decrease of the
unemployment rate . The numbers speak for themselves , in 2019 , 3.3 million
European young people were unemployed . Youth unemployment has irreparable , damaging results on the future of young
people .
● Workers who are unemployed when young tend to earn significantly less over
their lifetime .
● The young unemployed look at the future less optimistically .
● They also tend to leave the parental home later and start families later .
Resources for insights : https://www.theguardian.com/world/commentisfree/2020/nov/11/europe-cant-afford-to-lose-a nother - generation - to - youth - unemployment Statistics about youth unemployment : https://ec.europa.eu/ Selection We ’ ve selected Mind Mapping as a tool in order to help us understand better all the
aspects of the challenge . Mind mapping was the most suitable tool to address this
challenge and to perfect our concepts . It is an efficient tool that helped us to include
and gather all crucial elements for moving further to the next stages of the project . Mind mapping it ’s a visualization technique that traces with detail all the concepts
related to the central idea . It is an effective visualization tool that helps us transfer all
the crucial information from your brains and put it on paper or at least on the screen .
It ’s also an effective and efficient way to understand better all the aspects of a
project and observe logical sequences . This process consists of accessing creative
thoughts by encouraging at the same time all members of the team to contribute
with their original thoughts on the spot .
Application We had a brainstorming session with my team using the online mind mapping tool
Miro . We started by defining the challenge and all its aspects by putting post - it notes
around it . Then , we defined thoroughly our target audience not only their functional
attributes but also their thoughts and emotions and also we set a group of trigger
questions so we could implement them to gather insights . Afterwards , we identified
our key stakeholders and their involvement on the project . how the design looked like : We had defined our central idea and we drew it in the middle of the page of our
online mind mapping tool . Then , we created branches that were representative of
core ideas that derived from our central idea and we connected these branches with
secondary branches that were associated with additional , secondary ideas .
Insight Our next step was to invite a group of stakeholders and repeat a similar process . We
divided the stakeholders into groups each representing a different area of interest .
We gave a tablet to each team so they could complete the mind map after having a
brainstorming session in which a member of our team was the coordinator and
guided the discussion through trigger questions we had set . At the same time the
coordinator noted interesting insights . The discussion would last about half an hour
and each group would have to come up with a mind map . In the next meeting we had representatives from each stakeholders group and we
compared the common points of the mind maps that emerged . Then , we combined
the insights that came up in the final form of our mind map . The final step was to create a digitized copy that summarized the shared and new
insights of the stakeholders ’ mind maps and our teams first map . We projected the final copy and discussed again with the stakeholder ’s
representatives to see if there were any objections . Following this process , we
incorporated stakeholders ’ feedback into our final mind map .
Approach : What I ’ve learned from incorporating this tool in the process of building this project
was the importance of structuring and defining all the key elements of a project and
taking a close look , examining all the ideas and especially incorporating feedback
and insights from stakeholders . It was a great tool for putting together ideas and
encouraging the team to produce creative ideas . It was indicative how much the
initial idea can be improved by incorporating the critical point of views of
stakeholders and potential beneficiaries of the idea . It 's a particularly easy , fun and engaging tool especially when you are working with
young people that are familiar with technological tools and creative activities . I would
definitely use it in future projects . In comparison to a standard brainstorming where
someone has to keep track of all the ideas and insights and it is possible to miss out
on critical information , mind mapping is the most efficient way to have a clear layout
of your challenge and highlight all of its aspects .
➔ This was a made - up project on an issue I deeply care about and I tried
explaining the process I would follow if I was a leader of a team where we had
to come up with the best concepts for this challenge for a potential client . I
attempted to follow the pillars of design thinking and implementing with the
best way possible the tools that were proposed on the course .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind mapping - reflection
Challenge Target youth unemployment in Europe and contribute to the decrease of the
unemployment rate . The numbers speak for themselves , in 2019 , 3.3 million
European young people were unemployed . Youth unemployment has irreparable , damaging results on the future of young
people .
● Workers who are unemployed when young tend to earn significantly less over
their lifetime .
● The young unemployed look at the future less optimistically .
● They also tend to leave the parental home later and start families later .
Resources for insights : https://www.theguardian.com/world/commentisfree/2020/nov/11/europe-cant-afford-to-lose-a nother - generation - to - youth - unemployment Statistics about youth unemployment : https://ec.europa.eu/ Selection We ’ ve selected Mind Mapping as a tool in order to help us understand better all the
aspects of the challenge . Mind mapping was the most suitable tool to address this
challenge and to perfect our concepts . It is an efficient tool that helped us to include
and gather all crucial elements for moving further to the next stages of the project . Mind mapping it ’s a visualization technique that traces with detail all the concepts
related to the central idea . It is an effective visualization tool that helps us transfer all
the crucial information from your brains and put it on paper or at least on the screen .
It ’s also an effective and efficient way to understand better all the aspects of a
project and observe logical sequences . This process consists of accessing creative
thoughts by encouraging at the same time all members of the team to contribute
with their original thoughts on the spot .
Application We had a brainstorming session with my team using the online mind mapping tool
Miro . We started by defining the challenge and all its aspects by putting post - it notes
around it . Then , we defined thoroughly our target audience not only their functional
attributes but also their thoughts and emotions and also we set a group of trigger
questions so we could implement them to gather insights . Afterwards , we identified
our key stakeholders and their involvement on the project . how the design looked like : We had defined our central idea and we drew it in the middle of the page of our
online mind mapping tool . Then , we created branches that were representative of
core ideas that derived from our central idea and we connected these branches with
secondary branches that were associated with additional , secondary ideas .
Insight Our next step was to invite a group of stakeholders and repeat a similar process . We
divided the stakeholders into groups each representing a different area of interest .
We gave a tablet to each team so they could complete the mind map after having a
brainstorming session in which a member of our team was the coordinator and
guided the discussion through trigger questions we had set . At the same time the
coordinator noted interesting insights . The discussion would last about half an hour
and each group would have to come up with a mind map . In the next meeting we had representatives from each stakeholders group and we
compared the common points of the mind maps that emerged . Then , we combined
the insights that came up in the final form of our mind map . The final step was to create a digitized copy that summarized the shared and new
insights of the stakeholders ’ mind maps and our teams first map . We projected the final copy and discussed again with the stakeholder ’s
representatives to see if there were any objections . Following this process , we
incorporated stakeholders ’ feedback into our final mind map .
Approach : What I ’ve learned from incorporating this tool in the process of building this project
was the importance of structuring and defining all the key elements of a project and
taking a close look , examining all the ideas and especially incorporating feedback
and insights from stakeholders . It was a great tool for putting together ideas and
encouraging the team to produce creative ideas . It was indicative how much the
initial idea can be improved by incorporating the critical point of views of
stakeholders and potential beneficiaries of the idea . It 's a particularly easy , fun and engaging tool especially when you are working with
young people that are familiar with technological tools and creative activities . I would
definitely use it in future projects . In comparison to a standard brainstorming where
someone has to keep track of all the ideas and insights and it is possible to miss out
on critical information , mind mapping is the most efficient way to have a clear layout
of your challenge and highlight all of its aspects .
➔ This was a made - up project on an issue I deeply care about and I tried
explaining the process I would follow if I was a leader of a team where we had
to come up with the best concepts for this challenge for a potential client . I
attempted to follow the pillars of design thinking and implementing with the
best way possible the tools that were proposed on the course .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11036 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Challenge
As an engineer of a manufacturing industry , the challenge is how to make a project approval to
proceed . Because most of the time a project has always needs a budget . You have to lay down the benefits of the project . This might include the return of investment of a certain project . What will be the impact to the organization or to the company . After that you will need to present the timeline for the project .
Selection
The tool that is very useful is the visualization . From the start of collecting the data and
converting the data to different types of graph like pareto , bar graph or histogram , You can easily decide where to start with by visualization . In creating the design using different CAD tools or simply drawing by hands . The team can easily imagine what is the concept . Using also of Gannt chart the timelines can easily visible what are the activities and when it will finish . Even if there are comment from the team and you need to revise you can easily show it to them . Making also a before and after , the team can easily identify what is needed .
Application
I start the process by getting data from the manufacturing team , then I will translate it to a bar
graph or pareto . On a roll forming roofing production we have always a problem scratch on the paint . Then I will observe now what are possible causes of the problem . I will make a drawing from google sketchup base on the exact measurement of machine . Then from that I will visualize where the come from . If I have the possible cause , I will simulate it actual in the equipment . I usually video the process so that I can replay it again and again for my visualization . Then I will show it to the team member that are expert on the process to validate the problem . Example is the design of the roller is big and it is not applicable for thick plain roof sheet . I will create now a design , from that design I will show it to my colleague for their validation if my concept is ok . Then I will make a presentation now to get approval from the manage . It will include now the Problem , which I will show them actual picture of scratch . I will show them the video . I will show them the benefits and impact to the company usually in number to visualize what happen if I will do it . Then show them the design of the machine . Then the timeline , to show to them when it will be finish . Then I will show the design to the supplier for them to do it . And visualize if it is possible . After fabrication , I will install it and if there will be modification , I will revise the design so they can easily follow it .
Coordination of the activity will be on production people who use the equipment , technician or
mechanical team , whom who will actually replace or execute the installation , QA who will validate the problem is corrected . Supplier who will make the new design . The management who approve or reject the project .
Insight and Approach
What I have learned on this reflection is that I have use visualization on my job most of the time .
From creating an idea , determining the problem , making presentation to the management , creating a design , simulation of a problem . It is important the you can able to show to other member of the
organization by visual so you can have common understanding of what to do or what to accomplish . This will also help in having the same phase of activity to make it more synchronize on doing the activity . By drawing or visualization we can easily understood each other . The only problem that I see is that if a person is not good in visualization , this might create confusion to them , But what we can do is always show the real picture that you want for them to visualize .
I will continue the use of visualization in everyday life , I will study more of the visualization tools .
I think this is the easy and best way on giving insight , feedback and ideas to everyone .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Challenge
As an engineer of a manufacturing industry , the challenge is how to make a project approval to
proceed . Because most of the time a project has always needs a budget . You have to lay down the benefits of the project . This might include the return of investment of a certain project . What will be the impact to the organization or to the company . After that you will need to present the timeline for the project .
Selection
The tool that is very useful is the visualization . From the start of collecting the data and
converting the data to different types of graph like pareto , bar graph or histogram , You can easily decide where to start with by visualization . In creating the design using different CAD tools or simply drawing by hands . The team can easily imagine what is the concept . Using also of Gannt chart the timelines can easily visible what are the activities and when it will finish . Even if there are comment from the team and you need to revise you can easily show it to them . Making also a before and after , the team can easily identify what is needed .
Application
I start the process by getting data from the manufacturing team , then I will translate it to a bar
graph or pareto . On a roll forming roofing production we have always a problem scratch on the paint . Then I will observe now what are possible causes of the problem . I will make a drawing from google sketchup base on the exact measurement of machine . Then from that I will visualize where the come from . If I have the possible cause , I will simulate it actual in the equipment . I usually video the process so that I can replay it again and again for my visualization . Then I will show it to the team member that are expert on the process to validate the problem . Example is the design of the roller is big and it is not applicable for thick plain roof sheet . I will create now a design , from that design I will show it to my colleague for their validation if my concept is ok . Then I will make a presentation now to get approval from the manage . It will include now the Problem , which I will show them actual picture of scratch . I will show them the video . I will show them the benefits and impact to the company usually in number to visualize what happen if I will do it . Then show them the design of the machine . Then the timeline , to show to them when it will be finish . Then I will show the design to the supplier for them to do it . And visualize if it is possible . After fabrication , I will install it and if there will be modification , I will revise the design so they can easily follow it .
Coordination of the activity will be on production people who use the equipment , technician or
mechanical team , whom who will actually replace or execute the installation , QA who will validate the problem is corrected . Supplier who will make the new design . The management who approve or reject the project .
Insight and Approach
What I have learned on this reflection is that I have use visualization on my job most of the time .
From creating an idea , determining the problem , making presentation to the management , creating a design , simulation of a problem . It is important the you can able to show to other member of the
organization by visual so you can have common understanding of what to do or what to accomplish . This will also help in having the same phase of activity to make it more synchronize on doing the activity . By drawing or visualization we can easily understood each other . The only problem that I see is that if a person is not good in visualization , this might create confusion to them , But what we can do is always show the real picture that you want for them to visualize .
I will continue the use of visualization in everyday life , I will study more of the visualization tools .
I think this is the easy and best way on giving insight , feedback and ideas to everyone .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10067 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Challenge I am the Head of Business Analysis & Project Management at Aramco Asia . At the request of the CEO , we conducted an analysis of the bank ’s system and methods of processing loan applications . We realized that these are essentially manual and that processing times are extremely long , going from 7 to 21 days on average . In order to improve them , we decided upon automation as a solution . We mapped out the processing mechanisms of all the different types of loans proposed by the bank in order to identify the ones which could be automated . A project team composed of staff from all the bank ’s departments involved in the processing of loan requests was set up . The work to be done was scheduled over a period of 90 days . Needs assessment workshops were held with all the stakeholders to objectively identify the loan application processes to be automated . During these workshops , it was decided that the following loan products would be part of the project ’s scope :
Product Program Salarié
Product Program Gage Espèce
Product Program Escompte
Product Program Commune
Product Program Caution Scolaire
Selection The project team finalized the configuration and unit testing phases on EASYVISTA , which is an application that would subsequently be used for the automation of the selected loan application processes . The products were tested by a small group of employees that helped evaluate the platform 's flexibility and identify potential improvement opportunities . To do this , we adopted the " Learning Launch " tool .
Application The project team built the optimized process mappings of all the products and submitted them to the approval of all the stakeholders and the validation of the CEO . The project was carried out in agile mode while making use of the SCRUM method with the goal of delivering operational versions of the application as quickly as possible . This approach enabled the gradual integration and configuration of the workflows and documents associated with each product into EASYVISTA . Insight In this learning phase , the project team invited all stakeholders involved in the processing of loan applications . The tasks related to each product were identified and tested in EASYVISTA with the users based on the working hypotheses encountered under normal operating conditions . When an Account Manager input the data of a customer who submitted a loan request to the bank in EASYVISTA , the project team found that everything was progressing as planned with the exception of credit scoring data that contained a few bugs . After conducting some control operations , the project team realized that the values that were fed to the system were erroneous . These iterations between the testers ' observations and the adjustments made by the project team allowed for the improvement and go - live of the platform , product by product . Approach An alternative approach would have been for the project team to carry out the analysis and design of the workflows for each product to be automated with the support of the internal stakeholders before identifying and modeling the supporting documentation for each of them . Due to the unavailability of the necessary software in the bank , a call of tender would have been conducted in order to invite bids from interested suppliers . The project team and the selected service provider would have managed this project in agile mode using the SCRUM method .
After finalizing the setup of each product , the project team members and all the stakeholders involved in the processing of loan applications would have appropriate performed tests . All anomalies identified would have been reported to the service provider for correction , after which a fresh round of checks would have been conducted by the users . These iterations between the testers ' observations and the adjustments made by the service provider under the supervision of the project team would have made it possible to improve and render the platform operational , product by product . With the positive results observed , the deployment could have been carried out without any problem for the product ( s ) already completed and certified .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Challenge I am the Head of Business Analysis & Project Management at Aramco Asia . At the request of the CEO , we conducted an analysis of the bank ’s system and methods of processing loan applications . We realized that these are essentially manual and that processing times are extremely long , going from 7 to 21 days on average . In order to improve them , we decided upon automation as a solution . We mapped out the processing mechanisms of all the different types of loans proposed by the bank in order to identify the ones which could be automated . A project team composed of staff from all the bank ’s departments involved in the processing of loan requests was set up . The work to be done was scheduled over a period of 90 days . Needs assessment workshops were held with all the stakeholders to objectively identify the loan application processes to be automated . During these workshops , it was decided that the following loan products would be part of the project ’s scope :
Product Program Salarié
Product Program Gage Espèce
Product Program Escompte
Product Program Commune
Product Program Caution Scolaire
Selection The project team finalized the configuration and unit testing phases on EASYVISTA , which is an application that would subsequently be used for the automation of the selected loan application processes . The products were tested by a small group of employees that helped evaluate the platform 's flexibility and identify potential improvement opportunities . To do this , we adopted the " Learning Launch " tool .
Application The project team built the optimized process mappings of all the products and submitted them to the approval of all the stakeholders and the validation of the CEO . The project was carried out in agile mode while making use of the SCRUM method with the goal of delivering operational versions of the application as quickly as possible . This approach enabled the gradual integration and configuration of the workflows and documents associated with each product into EASYVISTA . Insight In this learning phase , the project team invited all stakeholders involved in the processing of loan applications . The tasks related to each product were identified and tested in EASYVISTA with the users based on the working hypotheses encountered under normal operating conditions . When an Account Manager input the data of a customer who submitted a loan request to the bank in EASYVISTA , the project team found that everything was progressing as planned with the exception of credit scoring data that contained a few bugs . After conducting some control operations , the project team realized that the values that were fed to the system were erroneous . These iterations between the testers ' observations and the adjustments made by the project team allowed for the improvement and go - live of the platform , product by product . Approach An alternative approach would have been for the project team to carry out the analysis and design of the workflows for each product to be automated with the support of the internal stakeholders before identifying and modeling the supporting documentation for each of them . Due to the unavailability of the necessary software in the bank , a call of tender would have been conducted in order to invite bids from interested suppliers . The project team and the selected service provider would have managed this project in agile mode using the SCRUM method .
After finalizing the setup of each product , the project team members and all the stakeholders involved in the processing of loan applications would have appropriate performed tests . All anomalies identified would have been reported to the service provider for correction , after which a fresh round of checks would have been conducted by the users . These iterations between the testers ' observations and the adjustments made by the service provider under the supervision of the project team would have made it possible to improve and render the platform operational , product by product . With the positive results observed , the deployment could have been carried out without any problem for the product ( s ) already completed and certified .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9553 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Story Telling
Challenge & Selection
I work in the Healthcare IT field selling a software product that consolidates hospital ’s data . In our world of sales , we face obstacles everyday when trying to explain why our product will improve the financial well being , cyber risk , and ease of data use for hospitals and other healthcare organizations . Explaining why these organizations can benefit from our product is our sales team ’s lifeline for success and to be able to tell our story and tell the story ’s of organizations that have benefitted from our product makes the difference between winning and losing sales opportunities . The use of effective storytelling makes all the difference for our sales team . Telling the story of our company and how our product and services can positively impact a prospect ’s organization allows them to see the value offered and allow for our sales team to continue hitting our goals .
Application
To put the story telling tool into practical use , I have found that I first must fully understand what our prospects want from a data consolidation stand point . Although we can provide them every figure as to why our product can save them money , time , and resources , it is clear that providing a compelling story along with this pitch is necessary for a successful sales cycle . Since beginning to better understanding storytelling as a tool , we have decided as a company to leverage our clients that have been willing to be used in case studies to tell their stories in an effort to show prospects how they may benefit from our organization . Not only do we now leverage our client references through offering our contacts to be contacted , but we have now created 1 - 2 page case study overviews about how we have been able to address and tackles some of our client ’s largest IT issues .
Being able to send case study overviews has proved highly effective for our sales team . We can now show prospects in a clear and concise way how we have benefitted other organization similar to their own without setting up any phone calls or asking them to simply take our word on the matters . An ability to tell the stories of our client ’s success through our partnerships in a clear visual manner has made the prospecting and introduction phases of our sales cycle much easier get our points across .
Insight and Approach
Since creating the case study hand outs and emphasizing story telling in our sales process , we have seen a sharp increase in prospect engagement as well as overall sales . It has allowed us to better understand our prospect ’s goals and show how we can address those goals as well as show how we ’ve already successfully benefitted other similar organizations that were facing comparable IT issues . The focus on story telling as opposed to simply laying out facts and figures has allowed us to better connect with our prospects and get to the root of their issues and wants as opposed to having them simply look at us as a vendor and us looks at them as a client . We have been able to dig deeper to understand their issues from a human standpoint and help tweak our approach to makes life easier for the individuals that are using our product , not just the organization ’s bottom line .
In summation , the increased stress on telling our story and the story of our clients has resonated well with our prospects . It has created strong relationships between our organization and those we are
selling to as well as lead to increased sales . This class has showed me the importance of designing our product and services from a client - centered approach and using this to shape our sales approach as well has been a great benefit to myself and out team .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Story Telling
Challenge & Selection
I work in the Healthcare IT field selling a software product that consolidates hospital ’s data . In our world of sales , we face obstacles everyday when trying to explain why our product will improve the financial well being , cyber risk , and ease of data use for hospitals and other healthcare organizations . Explaining why these organizations can benefit from our product is our sales team ’s lifeline for success and to be able to tell our story and tell the story ’s of organizations that have benefitted from our product makes the difference between winning and losing sales opportunities . The use of effective storytelling makes all the difference for our sales team . Telling the story of our company and how our product and services can positively impact a prospect ’s organization allows them to see the value offered and allow for our sales team to continue hitting our goals .
Application
To put the story telling tool into practical use , I have found that I first must fully understand what our prospects want from a data consolidation stand point . Although we can provide them every figure as to why our product can save them money , time , and resources , it is clear that providing a compelling story along with this pitch is necessary for a successful sales cycle . Since beginning to better understanding storytelling as a tool , we have decided as a company to leverage our clients that have been willing to be used in case studies to tell their stories in an effort to show prospects how they may benefit from our organization . Not only do we now leverage our client references through offering our contacts to be contacted , but we have now created 1 - 2 page case study overviews about how we have been able to address and tackles some of our client ’s largest IT issues .
Being able to send case study overviews has proved highly effective for our sales team . We can now show prospects in a clear and concise way how we have benefitted other organization similar to their own without setting up any phone calls or asking them to simply take our word on the matters . An ability to tell the stories of our client ’s success through our partnerships in a clear visual manner has made the prospecting and introduction phases of our sales cycle much easier get our points across .
Insight and Approach
Since creating the case study hand outs and emphasizing story telling in our sales process , we have seen a sharp increase in prospect engagement as well as overall sales . It has allowed us to better understand our prospect ’s goals and show how we can address those goals as well as show how we ’ve already successfully benefitted other similar organizations that were facing comparable IT issues . The focus on story telling as opposed to simply laying out facts and figures has allowed us to better connect with our prospects and get to the root of their issues and wants as opposed to having them simply look at us as a vendor and us looks at them as a client . We have been able to dig deeper to understand their issues from a human standpoint and help tweak our approach to makes life easier for the individuals that are using our product , not just the organization ’s bottom line .
In summation , the increased stress on telling our story and the story of our clients has resonated well with our prospects . It has created strong relationships between our organization and those we are
selling to as well as lead to increased sales . This class has showed me the importance of designing our product and services from a client - centered approach and using this to shape our sales approach as well has been a great benefit to myself and out team .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10877 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION – VISUALIZATION
Challenge & Selection
I picked Visualization as the tool for this reflection because , although I am not very confident drawing , I use it in different stages of a project , since I specialized in Customer Experience , I find it useful to show anyone I am explaining a process , problem or a solution drawings that can be simple as flow charts or interactions of the users with straw mans for people to be able to visualize the explanation I am giving .
I also think it is a tool that requires constant practice in order to simplify explanations and improve my own drawing .
This tool is also very important for any sharing of knowledge , because every person has their own way of teaching and learning , one of them is visual .
Application
For the projects I accompany , I prepare a customer journey map of the process we are targeting which and add a storyboard for some people to understand the situation of the user and empathize with more details of his situation . I also think it is very important to do a follow up of this customer journey + story board for the to be journey for people to understand the solution .
The most helpful the visualization tool has been in my experience , has been in the application of the solution and the visual prototype of it , since at first I explained what we were proposing for a medical application for heart disease early detection in elder people , and once we showed the process and the tool , people commented this was much more than what they expected by the explanation .
Insight & Approach
Sometimes a visualization tool can close a gap between what we sell verbally and the actual product , in order for stakeholders , clients , people and general be aligned with the understand of an idea , it is best to have visual tools to go with our speech .
People learn in different ways , it is best to use different tools to target everyone , but at the same time it takes time and lots of practice to read your audience and understand the best way to show visually what you want to show them , straw men can be easily confused .
It is important to apply visualization tool and storytelling together , it will take any pitch , explanation , class to another level and will help people empathize with what you are explaining .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION – VISUALIZATION
Challenge & Selection
I picked Visualization as the tool for this reflection because , although I am not very confident drawing , I use it in different stages of a project , since I specialized in Customer Experience , I find it useful to show anyone I am explaining a process , problem or a solution drawings that can be simple as flow charts or interactions of the users with straw mans for people to be able to visualize the explanation I am giving .
I also think it is a tool that requires constant practice in order to simplify explanations and improve my own drawing .
This tool is also very important for any sharing of knowledge , because every person has their own way of teaching and learning , one of them is visual .
Application
For the projects I accompany , I prepare a customer journey map of the process we are targeting which and add a storyboard for some people to understand the situation of the user and empathize with more details of his situation . I also think it is very important to do a follow up of this customer journey + story board for the to be journey for people to understand the solution .
The most helpful the visualization tool has been in my experience , has been in the application of the solution and the visual prototype of it , since at first I explained what we were proposing for a medical application for heart disease early detection in elder people , and once we showed the process and the tool , people commented this was much more than what they expected by the explanation .
Insight & Approach
Sometimes a visualization tool can close a gap between what we sell verbally and the actual product , in order for stakeholders , clients , people and general be aligned with the understand of an idea , it is best to have visual tools to go with our speech .
People learn in different ways , it is best to use different tools to target everyone , but at the same time it takes time and lots of practice to read your audience and understand the best way to show visually what you want to show them , straw men can be easily confused .
It is important to apply visualization tool and storytelling together , it will take any pitch , explanation , class to another level and will help people empathize with what you are explaining .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11526 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Challenge
I practice teaching , and work in an education - eLearning organization . As part of the product development - and - enhancement team , I wanted to evaluate , add , enhance new features to our existing educational product composition . My prime focus was to gain insights of the existing product , know its strengths-&- weaknesses and then understand my customers ’ requirements to serve them astute . The major challenge was to know the perspectives of various stakeholders in - and - out , the product features and whether they serve the purposes , the operational success and accuracy , the products usage , the issues resolving system and its success , the feedback mechanism which eventually leads to the product enhancements , and products ’ competitive analysis and its feasibility in the market .
Selection
Visualization is the tool I selected to tackle all my requirements . I believed in this tool as it allowed to bridge the ideas , facts with visuals ; eventually the tasks completion became easy and faster . I felt the success of our product depended upon systematically linking all the various functions together as one unit and allowing each sub - unit to loud - out its voice . All the possibilities , we could have explored by putting thoughts , ideas into visuals and making a coherent diagram .
We then felt , this diagram could serve the entire organisation and every member of it can make best use of it .
Using this tool , we planned to interact with various stakeholders , make visuals , maps , flow - diagrams , charts , presentations , videos and thus , making tangible and concrete solutions to the relevant problems .
Application
Product success was totally dependent on whether we were serving the needs of our customers . We made a simple flowchart including inside - outside key stakeholders ’ inputs ( input ) , technical resources , production - delivery plans ( processes ) and deliverables expectations and plans ( output ) . Further , we made a list of all the tasks to be executed .
We made the questionnaires and interviewed external stakeholders and captured their needs . Each of their needs was a product feature for us . Also , we conducted surveys to get the feedback on our existing product . With all these inputs , we explored the product features , developed few samples of contents , products components to be served , tested those with real users to get their acceptance and whether they served the purposes .
We studied our customer perspectives by synthesizing the patterns , we observed customers while they consumed our products components . Visual depictions made of the requirements which added clarity to all our stakeholders and thus , our tasks became lot easier . The operational success and accuracy , product usage , issue resolving mechanism improved after sharing inputs to relevant internal stakeholders as it gave them valuable insights of how customer were consuming products .
Insight :
Visualization helped us in providing utmost inputs to the key internal stakeholders which was n’t possible otherwise . All functions ’ tasks became easy as a broad organizational level diagram was made with product in focus and every requirement to serve customer was pictorially depicted .
I now strongly believe that visualization is extremely handy when things / requirements are complex and there are lot of stakeholders taking part in the success of any product or service . Visualization is the solution to any tedious issues .
Approach :
Being a content design and operational practitioner , I feel product design is the core of the product . But visualization gave us 360 degrees view of system and thus , is the right tool . Going further , we would like to improvise system by using the same tool as I feel there is much more yet to complete to cover a holistic scope . That would reflect insight gained , enhancements made , and deliver a competitive solution .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Challenge
I practice teaching , and work in an education - eLearning organization . As part of the product development - and - enhancement team , I wanted to evaluate , add , enhance new features to our existing educational product composition . My prime focus was to gain insights of the existing product , know its strengths-&- weaknesses and then understand my customers ’ requirements to serve them astute . The major challenge was to know the perspectives of various stakeholders in - and - out , the product features and whether they serve the purposes , the operational success and accuracy , the products usage , the issues resolving system and its success , the feedback mechanism which eventually leads to the product enhancements , and products ’ competitive analysis and its feasibility in the market .
Selection
Visualization is the tool I selected to tackle all my requirements . I believed in this tool as it allowed to bridge the ideas , facts with visuals ; eventually the tasks completion became easy and faster . I felt the success of our product depended upon systematically linking all the various functions together as one unit and allowing each sub - unit to loud - out its voice . All the possibilities , we could have explored by putting thoughts , ideas into visuals and making a coherent diagram .
We then felt , this diagram could serve the entire organisation and every member of it can make best use of it .
Using this tool , we planned to interact with various stakeholders , make visuals , maps , flow - diagrams , charts , presentations , videos and thus , making tangible and concrete solutions to the relevant problems .
Application
Product success was totally dependent on whether we were serving the needs of our customers . We made a simple flowchart including inside - outside key stakeholders ’ inputs ( input ) , technical resources , production - delivery plans ( processes ) and deliverables expectations and plans ( output ) . Further , we made a list of all the tasks to be executed .
We made the questionnaires and interviewed external stakeholders and captured their needs . Each of their needs was a product feature for us . Also , we conducted surveys to get the feedback on our existing product . With all these inputs , we explored the product features , developed few samples of contents , products components to be served , tested those with real users to get their acceptance and whether they served the purposes .
We studied our customer perspectives by synthesizing the patterns , we observed customers while they consumed our products components . Visual depictions made of the requirements which added clarity to all our stakeholders and thus , our tasks became lot easier . The operational success and accuracy , product usage , issue resolving mechanism improved after sharing inputs to relevant internal stakeholders as it gave them valuable insights of how customer were consuming products .
Insight :
Visualization helped us in providing utmost inputs to the key internal stakeholders which was n’t possible otherwise . All functions ’ tasks became easy as a broad organizational level diagram was made with product in focus and every requirement to serve customer was pictorially depicted .
I now strongly believe that visualization is extremely handy when things / requirements are complex and there are lot of stakeholders taking part in the success of any product or service . Visualization is the solution to any tedious issues .
Approach :
Being a content design and operational practitioner , I feel product design is the core of the product . But visualization gave us 360 degrees view of system and thus , is the right tool . Going further , we would like to improvise system by using the same tool as I feel there is much more yet to complete to cover a holistic scope . That would reflect insight gained , enhancements made , and deliver a competitive solution .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18093 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge :
The challenge was a very unique one and quite relevant in the current environment of the Pandemic that ’s ongoing . As a business , we ’re trying to open up our offices completely and ensure that normal functions resume and clients and customers feel comfortable visiting our location with confidence . One of the key challenges that we anticipated and later faced was with our own employees some of who were scared and reluctant to get vaccinated as they feared the unknown which resulted in the organization unable to communicate to their clients that every employee is vaccinated and clients can safely and confidently do business with us .
Selection :
As part of the “ back to work ” core committee within the organization , I volunteered to overcome this challenge and selected to use “ Storytelling ” as a concept to manage this . There was skepticism from some of the committee members however , I was confident about sharing my own and some of the people I am close to for using their experiences and tell those stories in overcoming this challenge . As the challenge was already ongoing , I had to act quickly to overcome this as we wanted not to miss out on an important time of our business window in the summer to ensure the challenge is met conclusively .
Application :
As part of the exercise , I had to individually meet with the employees who were reluctant of getting inoculated in the current pandemic . However , as a first step , I invited all of them to a common forum and wanted to understand their reasons and share the benefits of the vaccine drive that the Government is conducting and the benefits of the same . I also during the session shared the experiences of mine when I had visited a country which was the worst hit in the pandemic and some of the stories not only about suffering but also some of the amazing recoveries people have made from the virus due to having the vaccine . I myself gave my own example of how I personally recovered from the virus very quickly and without any symptoms due to the vaccine and maintaining a healthy lifestyle . I also shared some of the recovery stories that I was aware of from my close associates and shared some of the experiences I has seen when me and my friends ( from school ) went to distribute Oxygen Cylinders to the caregivers for some of the people who were suffering from the virus .
Insight :
As I was sharing the various stories and experiences , most of the attendees were happy to hear the benefits and agreed that they will give it a second thought and most likely after discussing with their family and friends , will progress with the vaccination . This was a great insight for me that yes , the concept of storytelling and real - life experiences really help in people understanding why we ’re doing sometimes . However , some of the attendees in the session wanted a one - on - one session and we agreed to do this . During such discussions there were some who shared more private information about their reluctance to get inoculated as some had medical conditions which increased their risks of unknown ,
one of them shared a really bad experience she had with her father who was paralyzed due to a previous vaccination for over 6 months and never recovered fully . These experiences were also a big eye opener for me as an individual and I got much more insights about their fears and reasons for not accepting something which looked to me a straightforward decision . I managed to alleviate some of their concerns however , it was also a different perspective for me to understand and get insight .
Approach :
After the meetings and the sessions , I had , I came back to the committee and discussed all the learnings and we as a group decided on the best approach in such a situation . This triggered a discussion leading to a slight change in the approach going forward . I did continue with storytelling and the learnings that we had however , the approach got tweaked a bit to bring in real life examples i.e. , more people who have actually gone through the journey themselves . This would bring in a more realistic and better stories would be told providing more meaningful conversations .
Overall , the storytelling experience was quite an eye opener for the committee and personally I was quite successful in getting most of the people to accept the proposal that I was putting across for them to get vaccinated . People believe in real life experiences and stories and understand that someone has gone through the same journey and practice which allows them to understand and accept the situation and move forward .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge :
The challenge was a very unique one and quite relevant in the current environment of the Pandemic that ’s ongoing . As a business , we ’re trying to open up our offices completely and ensure that normal functions resume and clients and customers feel comfortable visiting our location with confidence . One of the key challenges that we anticipated and later faced was with our own employees some of who were scared and reluctant to get vaccinated as they feared the unknown which resulted in the organization unable to communicate to their clients that every employee is vaccinated and clients can safely and confidently do business with us .
Selection :
As part of the “ back to work ” core committee within the organization , I volunteered to overcome this challenge and selected to use “ Storytelling ” as a concept to manage this . There was skepticism from some of the committee members however , I was confident about sharing my own and some of the people I am close to for using their experiences and tell those stories in overcoming this challenge . As the challenge was already ongoing , I had to act quickly to overcome this as we wanted not to miss out on an important time of our business window in the summer to ensure the challenge is met conclusively .
Application :
As part of the exercise , I had to individually meet with the employees who were reluctant of getting inoculated in the current pandemic . However , as a first step , I invited all of them to a common forum and wanted to understand their reasons and share the benefits of the vaccine drive that the Government is conducting and the benefits of the same . I also during the session shared the experiences of mine when I had visited a country which was the worst hit in the pandemic and some of the stories not only about suffering but also some of the amazing recoveries people have made from the virus due to having the vaccine . I myself gave my own example of how I personally recovered from the virus very quickly and without any symptoms due to the vaccine and maintaining a healthy lifestyle . I also shared some of the recovery stories that I was aware of from my close associates and shared some of the experiences I has seen when me and my friends ( from school ) went to distribute Oxygen Cylinders to the caregivers for some of the people who were suffering from the virus .
Insight :
As I was sharing the various stories and experiences , most of the attendees were happy to hear the benefits and agreed that they will give it a second thought and most likely after discussing with their family and friends , will progress with the vaccination . This was a great insight for me that yes , the concept of storytelling and real - life experiences really help in people understanding why we ’re doing sometimes . However , some of the attendees in the session wanted a one - on - one session and we agreed to do this . During such discussions there were some who shared more private information about their reluctance to get inoculated as some had medical conditions which increased their risks of unknown ,
one of them shared a really bad experience she had with her father who was paralyzed due to a previous vaccination for over 6 months and never recovered fully . These experiences were also a big eye opener for me as an individual and I got much more insights about their fears and reasons for not accepting something which looked to me a straightforward decision . I managed to alleviate some of their concerns however , it was also a different perspective for me to understand and get insight .
Approach :
After the meetings and the sessions , I had , I came back to the committee and discussed all the learnings and we as a group decided on the best approach in such a situation . This triggered a discussion leading to a slight change in the approach going forward . I did continue with storytelling and the learnings that we had however , the approach got tweaked a bit to bring in real life examples i.e. , more people who have actually gone through the journey themselves . This would bring in a more realistic and better stories would be told providing more meaningful conversations .
Overall , the storytelling experience was quite an eye opener for the committee and personally I was quite successful in getting most of the people to accept the proposal that I was putting across for them to get vaccinated . People believe in real life experiences and stories and understand that someone has gone through the same journey and practice which allows them to understand and accept the situation and move forward .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15818 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Challenge & Selection
I was challenged by delivering Design Thinking Process to our company ’s employees in Korea .
And I thought using the tool of Visualization is the best way to understand the power of Design .
Our company runs manufacturing business mainly and most of participants for the program were
from Plant engineering department and business planning department . They had n’t got many
chances to deal with design materials like drawing pens and Lego blocks . I thought they would
have fun time with those materials while they think power of design real things .
Application
First I delivered Importance of Design to quote Steve Jobs “ Design is not just what it looks like
and feels like . Design is how it works . ” and Tim Brown , CEO of IDEO .
And we found out together many success stories based on satisfaction for customer needs like
Embrace Infant Warmer , Node Chair , Business Model Canvas from internet . Also we found out our
stories we focused on customers ’ needs .
Then , I gave a task for practicing a design process that finding out customers ’ pain points during
travel abroad and do rapid prototyping with some materials like color pencils , Lego blocks , clay ,
straws . It is recommended to use the Visualization technique to make ideas and different options
feel more tangible and real to participants .
Insight & Approach
They made awesome outputs with fun time , and they were surprised to realize how creative they
could be . And lots of participants told me when they started to make real things with design
materials , they found out what they were missing from their initial ideas and they could fix it .
It seemed they felt the importance of Prototyping and Test , learning agility at same time . I think I
will use this kind of tools continuously for delivering the power of design .
Here are some photos they made .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Challenge & Selection
I was challenged by delivering Design Thinking Process to our company ’s employees in Korea .
And I thought using the tool of Visualization is the best way to understand the power of Design .
Our company runs manufacturing business mainly and most of participants for the program were
from Plant engineering department and business planning department . They had n’t got many
chances to deal with design materials like drawing pens and Lego blocks . I thought they would
have fun time with those materials while they think power of design real things .
Application
First I delivered Importance of Design to quote Steve Jobs “ Design is not just what it looks like
and feels like . Design is how it works . ” and Tim Brown , CEO of IDEO .
And we found out together many success stories based on satisfaction for customer needs like
Embrace Infant Warmer , Node Chair , Business Model Canvas from internet . Also we found out our
stories we focused on customers ’ needs .
Then , I gave a task for practicing a design process that finding out customers ’ pain points during
travel abroad and do rapid prototyping with some materials like color pencils , Lego blocks , clay ,
straws . It is recommended to use the Visualization technique to make ideas and different options
feel more tangible and real to participants .
Insight & Approach
They made awesome outputs with fun time , and they were surprised to realize how creative they
could be . And lots of participants told me when they started to make real things with design
materials , they found out what they were missing from their initial ideas and they could fix it .
It seemed they felt the importance of Prototyping and Test , learning agility at same time . I think I
will use this kind of tools continuously for delivering the power of design .
Here are some photos they made .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11132 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | ENVIRONMENTAL HAZARDS
Preventing environmental hazards is crucial to the success of any company regardless of the scale of operations or industry . The reduction and , if possible , elimination of workplace hazards serve a two - fold purpose . The first is to ensure the safety and protection of the employees working in your company . The second is compliance with the guidelines set by the Occupational Safety Health Act ’s ( OSHA ) General Duty Clause , which states that employers are required to provide a safe workplace for their employees . That is , employees must have a safe working environment that protects them from the effects of environmental hazards , including death and serious personal injury .
What are workplace hazards ?
OSHA describes a hazard as a risk or threat that is associated with a workplace environment or duty , which if neglected to be corrected may cause an injury or
lead to illness for employees or customers . Federal law dictates that it is the obligation of employers to provide a secure and safe workplace . To fulfill this responsibility , employers must implement the necessary precautionary measures to pinpoint and eliminate potential workplace hazards .
1 . Chemical hazards
Jobs that involve handling chemicals present health risks to the employees . Exposure to substances such as corrosives , fumes , vapors , liquids , and dust can be extremely harmful . This may lead to irritation , sensitization , and carcinogenicity . Hence , it is crucial for an employer to mitigate the risks through implementing safety protocols that minimize or even eliminate the possibility of employees inhaling or ingesting the substances as well as absorbing them through their skin .
OSHA ’s Hazard Communication Standard ( HCS ) requires employers to educate their workers about the risks that come with handling chemicals . Safety data sheets and proper labels should be available to employees at all times . Worker training must include information about the nature of the chemicals they will be handling and the safety measures they must follow to protect themselves .
2 . Biological hazards
Employees with roles that involve interacting with other people , animals , or contagious conditions are prime candidates for exposure to biological hazards . These risks include animal droppings , fungi , viruses , blood , and mold .
At construction sites , encountering biological hazards is more likely to happen in demolition , groundwork , or refurbishment . For example , workers in demolition sites could get exposed to dust or water contaminated by bird droppings . These could lead to various diseases such as histoplasmosis , a potentially fatal respiratory problem .
3 . Unseen hazards
Working conditions that involve extreme heat or cold , spending long hours under the sun or ultraviolet rays , radiation , or constant exposure to loud noises pose the risk of injuring workers with or without any contact . A fairly common effect of this particular environmental hazard is occupational hearing loss among workers
exposed to extremely loud noises . Millions have been afflicted by this condition , with employers shelling out substantial sums for workers ’ compensation .
4 . Ergonomic hazards
Manual laborers are at risk for ergonomic hazards , which can result in disabling injuries afflicting their joints and muscles . These injuries could be caused by unlabeled heavy loads , tools or objects stored in hard to reach places , and standing in awkward positions when completing tasks — particularly those involving weighted loads .
OSHA has observed that ergonomic hazards are the most common health risk among workers in this industry . While ergonomic hazards could pose problems in terms of productivity in the workplace , these risks could also cause workers disabling and career - ending injuries .
5 . Electrical hazards
Electric shocks have been identified as one of the root causes of falls from scaffolds and other platforms , with more than 20,000 workers injured in electrical accidents in their workplace in the past 20 years . The majority of electric hazards involve construction workers coming into contact with power cables located either underground or overhead , or when working at heights close to power lines . Incorrect handling of electrical tools or machinery contributed to these incidents as well . An increasing number of workers also suffer from electrocution because they are assigned electrical work despite not being qualified electricians .
Final thoughts
When it comes to environmental hazards , the age - old adage constantly rings true : “ An ounce of prevention is worth a pound of cure . ” A simple — yet critical — step employers can take to adhere to OSHA ’s guidelines is to identify the risks in the workplace , inform employees on how to prevent environmental hazards , and complement these efforts through implementing precautionary measures . While there is a huge range of hazards in most workplaces , keeping an eye out for the five major dangers listed above is a great place to start .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: ENVIRONMENTAL HAZARDS
Preventing environmental hazards is crucial to the success of any company regardless of the scale of operations or industry . The reduction and , if possible , elimination of workplace hazards serve a two - fold purpose . The first is to ensure the safety and protection of the employees working in your company . The second is compliance with the guidelines set by the Occupational Safety Health Act ’s ( OSHA ) General Duty Clause , which states that employers are required to provide a safe workplace for their employees . That is , employees must have a safe working environment that protects them from the effects of environmental hazards , including death and serious personal injury .
What are workplace hazards ?
OSHA describes a hazard as a risk or threat that is associated with a workplace environment or duty , which if neglected to be corrected may cause an injury or
lead to illness for employees or customers . Federal law dictates that it is the obligation of employers to provide a secure and safe workplace . To fulfill this responsibility , employers must implement the necessary precautionary measures to pinpoint and eliminate potential workplace hazards .
1 . Chemical hazards
Jobs that involve handling chemicals present health risks to the employees . Exposure to substances such as corrosives , fumes , vapors , liquids , and dust can be extremely harmful . This may lead to irritation , sensitization , and carcinogenicity . Hence , it is crucial for an employer to mitigate the risks through implementing safety protocols that minimize or even eliminate the possibility of employees inhaling or ingesting the substances as well as absorbing them through their skin .
OSHA ’s Hazard Communication Standard ( HCS ) requires employers to educate their workers about the risks that come with handling chemicals . Safety data sheets and proper labels should be available to employees at all times . Worker training must include information about the nature of the chemicals they will be handling and the safety measures they must follow to protect themselves .
2 . Biological hazards
Employees with roles that involve interacting with other people , animals , or contagious conditions are prime candidates for exposure to biological hazards . These risks include animal droppings , fungi , viruses , blood , and mold .
At construction sites , encountering biological hazards is more likely to happen in demolition , groundwork , or refurbishment . For example , workers in demolition sites could get exposed to dust or water contaminated by bird droppings . These could lead to various diseases such as histoplasmosis , a potentially fatal respiratory problem .
3 . Unseen hazards
Working conditions that involve extreme heat or cold , spending long hours under the sun or ultraviolet rays , radiation , or constant exposure to loud noises pose the risk of injuring workers with or without any contact . A fairly common effect of this particular environmental hazard is occupational hearing loss among workers
exposed to extremely loud noises . Millions have been afflicted by this condition , with employers shelling out substantial sums for workers ’ compensation .
4 . Ergonomic hazards
Manual laborers are at risk for ergonomic hazards , which can result in disabling injuries afflicting their joints and muscles . These injuries could be caused by unlabeled heavy loads , tools or objects stored in hard to reach places , and standing in awkward positions when completing tasks — particularly those involving weighted loads .
OSHA has observed that ergonomic hazards are the most common health risk among workers in this industry . While ergonomic hazards could pose problems in terms of productivity in the workplace , these risks could also cause workers disabling and career - ending injuries .
5 . Electrical hazards
Electric shocks have been identified as one of the root causes of falls from scaffolds and other platforms , with more than 20,000 workers injured in electrical accidents in their workplace in the past 20 years . The majority of electric hazards involve construction workers coming into contact with power cables located either underground or overhead , or when working at heights close to power lines . Incorrect handling of electrical tools or machinery contributed to these incidents as well . An increasing number of workers also suffer from electrocution because they are assigned electrical work despite not being qualified electricians .
Final thoughts
When it comes to environmental hazards , the age - old adage constantly rings true : “ An ounce of prevention is worth a pound of cure . ” A simple — yet critical — step employers can take to adhere to OSHA ’s guidelines is to identify the risks in the workplace , inform employees on how to prevent environmental hazards , and complement these efforts through implementing precautionary measures . While there is a huge range of hazards in most workplaces , keeping an eye out for the five major dangers listed above is a great place to start .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15879 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | MODULE 3 : MENTAL MAP
Challenge : Correctly organize the information obtained throughout this course , taking into account the branches and descriptions it has , to have a correct structure , shape , etc . , to achieve an excellent understanding , so we can have very good wrote our digital marketing essay Selection : I chose this tool , since I believe that absolutely all themes have roots and variations , as mentioned in the video this tool is used to look for patterns and perspectives that lead to more creative solutions for the design challenge , You need a capable tool to be able to capture my ideas and words without distorting the information , not to leave aside its great important definition mentioned in the video ( 1:19 ) which is a tool that consists of looking for patterns and perceptions Application : Develop my theme , with its corresponding structures , with the corresponding branches , thus showing the correct use of this tool , it is very effective since by putting the main ideas you will be able to have a much clearer idea , taking into account the information collected from the video , the first step is to know that it is a mind map , and as its name implies , everything comes out of the mind , and only oneself can participate in its creation process Perspective : At the end of the use of this tool , I changed my way of seeing the challenge , because not all the information that I put about it was completely if not correct , it was not entirely clear , that at the time of having a good design you can change the way of seeing the information , is this area being clear about what it is , we have to be clear about the transition from what is to what happens if , as mentioned in the video at minute 3:09 Approach : Already having another perspective clear , I could say that I understand more about the use of this tool , taking into account my next work , achieving more concrete and complete information Reflection We can conclude by saying and showing that mind maps are a vital tool , necessary for a challenge like this , since ideas , words , drawings , concepts , etc . can be captured .
The use of this tool is so important that you could draw up a marketing strategy with just this , taking into account your team , with a brainstorming to be able to translate
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: MODULE 3 : MENTAL MAP
Challenge : Correctly organize the information obtained throughout this course , taking into account the branches and descriptions it has , to have a correct structure , shape , etc . , to achieve an excellent understanding , so we can have very good wrote our digital marketing essay Selection : I chose this tool , since I believe that absolutely all themes have roots and variations , as mentioned in the video this tool is used to look for patterns and perspectives that lead to more creative solutions for the design challenge , You need a capable tool to be able to capture my ideas and words without distorting the information , not to leave aside its great important definition mentioned in the video ( 1:19 ) which is a tool that consists of looking for patterns and perceptions Application : Develop my theme , with its corresponding structures , with the corresponding branches , thus showing the correct use of this tool , it is very effective since by putting the main ideas you will be able to have a much clearer idea , taking into account the information collected from the video , the first step is to know that it is a mind map , and as its name implies , everything comes out of the mind , and only oneself can participate in its creation process Perspective : At the end of the use of this tool , I changed my way of seeing the challenge , because not all the information that I put about it was completely if not correct , it was not entirely clear , that at the time of having a good design you can change the way of seeing the information , is this area being clear about what it is , we have to be clear about the transition from what is to what happens if , as mentioned in the video at minute 3:09 Approach : Already having another perspective clear , I could say that I understand more about the use of this tool , taking into account my next work , achieving more concrete and complete information Reflection We can conclude by saying and showing that mind maps are a vital tool , necessary for a challenge like this , since ideas , words , drawings , concepts , etc . can be captured .
The use of this tool is so important that you could draw up a marketing strategy with just this , taking into account your team , with a brainstorming to be able to translate
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11439 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenges I am one of the co - founders of a start - up which focuses on solving the needs and problems associated with International students who are travelling to a foreign land for the first time . My role in the start - up is to facilitate scientific methodologies that I have learnt from my course ( MSc . Management- Innovation & Entrepreneurship ) . Our first approach is to collect or brainstorm the problems irrespective of its complexity and ability to solve them . Being a student myself , I had faced most difficulties in getting adjusted to the new culture , legal prerequisites and a completely new language . Likewise , other team members came up with hundreds of other problems which they encountered as a foreign student . Advantage of having an interdisciplinary team brings different perspectives to the table but the next difficult task is to curate it . Selection As we decided to use a scientific approach in our start - up , we choose learning launch method that helps us to test our ideas in the real marketplace and the flexibility it offers to experiment and iterate constantly . Application In first learning launch , we focused more on adapting a structure and transparency within the team . Starting with the project scope , where we listed all the activities that needs to done to bring our product to the market ( i.e. , Ideation & Brainstorming , hypothesis testing , customer interviews , building prototype , iterations based on customer insights , start - up registration , approaching investors , etc ) . Then comes the work breakdown structure , who is responsible for the tasks , the time and cost required to achieve our milestones . Then comes the extensive research where we did qualitative research , that includes extracting the key information from secondary data , conduct informal interviews based on Delphi method ( The Delphi method is a process used to arrive at a group opinion or decision by surveying a panel of experts . Experts respond to several rounds of questionnaires , and the responses are aggregated and shared with the group after each round ) . After gathering all the data , we prioritized the key information that needs to be addressed soon . In second learning launch , we started building different prototypes based on the feedback received ( needs and expectations ) from our stakeholders . Here , we followed the Agile methodology to build prototypes by using Atlassian Jira software to communicate with my team members flexibly and the tasks were very clear from the beginning . Whenever there was a lack of information or knowledge then we approached the expertise in respective fields ( university professors , alumnus , entrepreneurship centre at my university ) . Lastly , we conducted conjoint analysis to compare different prototypes and to decide which one would perfectly match the actual needs of our customers . Insight We were not really sure about the methodology that we want to follow throughout the product development and in the beginning , we committed lot of mistakes while brainstorming our ideas without any structure or lack of openness to experiment . After speaking to our professor , we realised that the scientific approach or learning launch
method is the best way to build a product . Furthermore , I should mention that we were perfectly on time and utilized all the resources productively . At the moment , we have incorporated this methodology in accessing the features before its launch . Approach As I mentioned before regarding our initial mistakes and there was no other option than educated ourselves with all the design thinking tools that we used in different phases of our start - up but honestly saying , I could n’t think of any approach other than learning launch which would have helped us in realising our start - up Idea into reality .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenges I am one of the co - founders of a start - up which focuses on solving the needs and problems associated with International students who are travelling to a foreign land for the first time . My role in the start - up is to facilitate scientific methodologies that I have learnt from my course ( MSc . Management- Innovation & Entrepreneurship ) . Our first approach is to collect or brainstorm the problems irrespective of its complexity and ability to solve them . Being a student myself , I had faced most difficulties in getting adjusted to the new culture , legal prerequisites and a completely new language . Likewise , other team members came up with hundreds of other problems which they encountered as a foreign student . Advantage of having an interdisciplinary team brings different perspectives to the table but the next difficult task is to curate it . Selection As we decided to use a scientific approach in our start - up , we choose learning launch method that helps us to test our ideas in the real marketplace and the flexibility it offers to experiment and iterate constantly . Application In first learning launch , we focused more on adapting a structure and transparency within the team . Starting with the project scope , where we listed all the activities that needs to done to bring our product to the market ( i.e. , Ideation & Brainstorming , hypothesis testing , customer interviews , building prototype , iterations based on customer insights , start - up registration , approaching investors , etc ) . Then comes the work breakdown structure , who is responsible for the tasks , the time and cost required to achieve our milestones . Then comes the extensive research where we did qualitative research , that includes extracting the key information from secondary data , conduct informal interviews based on Delphi method ( The Delphi method is a process used to arrive at a group opinion or decision by surveying a panel of experts . Experts respond to several rounds of questionnaires , and the responses are aggregated and shared with the group after each round ) . After gathering all the data , we prioritized the key information that needs to be addressed soon . In second learning launch , we started building different prototypes based on the feedback received ( needs and expectations ) from our stakeholders . Here , we followed the Agile methodology to build prototypes by using Atlassian Jira software to communicate with my team members flexibly and the tasks were very clear from the beginning . Whenever there was a lack of information or knowledge then we approached the expertise in respective fields ( university professors , alumnus , entrepreneurship centre at my university ) . Lastly , we conducted conjoint analysis to compare different prototypes and to decide which one would perfectly match the actual needs of our customers . Insight We were not really sure about the methodology that we want to follow throughout the product development and in the beginning , we committed lot of mistakes while brainstorming our ideas without any structure or lack of openness to experiment . After speaking to our professor , we realised that the scientific approach or learning launch
method is the best way to build a product . Furthermore , I should mention that we were perfectly on time and utilized all the resources productively . At the moment , we have incorporated this methodology in accessing the features before its launch . Approach As I mentioned before regarding our initial mistakes and there was no other option than educated ourselves with all the design thinking tools that we used in different phases of our start - up but honestly saying , I could n’t think of any approach other than learning launch which would have helped us in realising our start - up Idea into reality .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16750 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping
1 . Challenge : Describe your challenge , including all relevant information .
In my workplace , we suddenly had a surge in the number of projects that we need to manage . We hade many problems such as lack of resources , lack of time , and most importantly , the inability to focus our efforts and understand what do we have in hand and how do we proceed .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and
why you selected it for your challenge -- including any appropriate video lecture references ) .
To focus our thoughts , I came up with the concept of mind mapping . I have selected this tool because I was dealing with different mentalities : designers , consultants , and “ idea wanderers ” . Although mind mapping can be done quickly , it took me days to gather all ideas and thoughts from everyone .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what
you did and how the tool was applied effectively or ineffectively ) .
I had to start by talking to each group in their own language and show them the relevant drawings / tables / essays the way they like to see their ideas . Then , I spend some time alone looking at the similar points between these mediums . I eventually translated everything I had into one mind map that I shared with the team leader ( who had a unique thinking style that made his ideas look like flying in a dream that can not by formed in a specific shape ) . The mind map helped us shape his dream and create a clear path . When I shared this document to the rest of the team , everyone was able to understand all the projects and their connection to each other because everyone was able to see his own idea in the map too . It was new , but remarkably familiar to everyone . It was also important to make it as colorful and attractive to stimulate the brain .
4 . Insight : Describe the insight you gained from applying the tool you selected to your
challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
Before this concept , I would have tried to force everyone to talk to me in a language that only one team would understand . The problem was that many things would be missed or mistranslated . This time , I tried to see the problem , and I was able to highlight the different hats that everyone had . Yet , they all have brains , and I utilized that common part to create something that everyone can understand . Now , whenever I notice we are talking differently , I will use a mind map to close that gap .
5 . Approach : Describe what you might do differently next time -- applying the same tool
you selected or a different one -- and the reason(s ) why .
Spending time to hear everyone ’s thoughts to transform it into a mind map is a luxury that I can not afford every time . I will work on sharing the mind map concept with several individuals to become ambassadors within their own “ clans ” . Doing that will minimize the processing thoughts because they will happen before I interfere . Also , it will gradually transform everyone ’s way of thinking to adapt to the basics of design thinking too . Hence , increasing the positive impact within the organization .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping
1 . Challenge : Describe your challenge , including all relevant information .
In my workplace , we suddenly had a surge in the number of projects that we need to manage . We hade many problems such as lack of resources , lack of time , and most importantly , the inability to focus our efforts and understand what do we have in hand and how do we proceed .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and
why you selected it for your challenge -- including any appropriate video lecture references ) .
To focus our thoughts , I came up with the concept of mind mapping . I have selected this tool because I was dealing with different mentalities : designers , consultants , and “ idea wanderers ” . Although mind mapping can be done quickly , it took me days to gather all ideas and thoughts from everyone .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what
you did and how the tool was applied effectively or ineffectively ) .
I had to start by talking to each group in their own language and show them the relevant drawings / tables / essays the way they like to see their ideas . Then , I spend some time alone looking at the similar points between these mediums . I eventually translated everything I had into one mind map that I shared with the team leader ( who had a unique thinking style that made his ideas look like flying in a dream that can not by formed in a specific shape ) . The mind map helped us shape his dream and create a clear path . When I shared this document to the rest of the team , everyone was able to understand all the projects and their connection to each other because everyone was able to see his own idea in the map too . It was new , but remarkably familiar to everyone . It was also important to make it as colorful and attractive to stimulate the brain .
4 . Insight : Describe the insight you gained from applying the tool you selected to your
challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
Before this concept , I would have tried to force everyone to talk to me in a language that only one team would understand . The problem was that many things would be missed or mistranslated . This time , I tried to see the problem , and I was able to highlight the different hats that everyone had . Yet , they all have brains , and I utilized that common part to create something that everyone can understand . Now , whenever I notice we are talking differently , I will use a mind map to close that gap .
5 . Approach : Describe what you might do differently next time -- applying the same tool
you selected or a different one -- and the reason(s ) why .
Spending time to hear everyone ’s thoughts to transform it into a mind map is a luxury that I can not afford every time . I will work on sharing the mind map concept with several individuals to become ambassadors within their own “ clans ” . Doing that will minimize the processing thoughts because they will happen before I interfere . Also , it will gradually transform everyone ’s way of thinking to adapt to the basics of design thinking too . Hence , increasing the positive impact within the organization .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9101 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking Assignment
Teaching Young Children To Read
Challenge
Children tend to begin to read , in earnest , when they begin school around the age of 5 . Different children develop their reading skills at different rates . Many will develop a love a reading , whereas others will struggle and hate it . Several reading methods and tools have been developed over the years with various success . New digital technologies may offer new tools and methods to help find new ways to engage young readers ; particularly those children who traditionally struggle with learning to read .
I have chosen as my challenge identifying some new tools and/or methods for teaching young children to read . The focus for this assignment is the end of the “ What Is ” and “ What If ” stages of Design Thinking .
Selection
I have selected the Mind Mapping Tool for this assignment . The Mind Mapping Tool would be used to make sense of all the data gathered in the research phase . It helps key stakeholders look for patterns and insights into that data , which would help give me an idea of where some of the problems and successes are with tools for teaching kids to read . This can then feed into the “ What If ” stage .
Application
Firstly , I would conduct desk based background research to gather as many examples as possible to identify all the current and past methods and aids for teaching beginner readers how to read . I would also conduct research on new methods and aids being proposed , and conduct some teacher interviews to help put some of the research into context . I would compile all this information visually . That is , construct flow diagrams , where appropriate , gather actual examples of teaching and learning aids , get photos of some in use , etc .
Once all this data is compiled , I would conduct a Mind Mapping exercise . All this data and learning will then be collated and the mind mapping exercise can begin . I would have all the visual aids representing the data from the research exercise displayed around the room and invite a group of stakeholders to come and “ view ” the information , collated in like - information sections . The stakeholders in this case would be teachers , parents and children who have been reading for several years already .
I would ask the participants to make some notes on sticky notes about the “ good stuff ” – the information they think might inform new ideas for learning to read . I would take all the sticky notes and collate them in themed clusters on a common wall for sorting , etc .
Insight
Note that this work is yet to be carried out . However , this is a problem I have worked on ( indirectly ) in the past . Previously , new teaching aids were proposed without a proper understanding of the
pros and cons of what already existed . My insight gained from doing this course is that using the Mind Mapping Tool during the What Is stage should help gather far richer information than mere researching alone . This is because it can help cut through a lot of the noise of a high volume data set to get to the heart of where opportunity lies for improvement .
Approach
An alternative approach would be to rely more on interviews with key stakeholders , making use of the Visualization Tool . This might cut down on the number of people required for the Mind Mapping exercise ( improving logistics ) and also gain more indepth insight from key stakeholders .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking Assignment
Teaching Young Children To Read
Challenge
Children tend to begin to read , in earnest , when they begin school around the age of 5 . Different children develop their reading skills at different rates . Many will develop a love a reading , whereas others will struggle and hate it . Several reading methods and tools have been developed over the years with various success . New digital technologies may offer new tools and methods to help find new ways to engage young readers ; particularly those children who traditionally struggle with learning to read .
I have chosen as my challenge identifying some new tools and/or methods for teaching young children to read . The focus for this assignment is the end of the “ What Is ” and “ What If ” stages of Design Thinking .
Selection
I have selected the Mind Mapping Tool for this assignment . The Mind Mapping Tool would be used to make sense of all the data gathered in the research phase . It helps key stakeholders look for patterns and insights into that data , which would help give me an idea of where some of the problems and successes are with tools for teaching kids to read . This can then feed into the “ What If ” stage .
Application
Firstly , I would conduct desk based background research to gather as many examples as possible to identify all the current and past methods and aids for teaching beginner readers how to read . I would also conduct research on new methods and aids being proposed , and conduct some teacher interviews to help put some of the research into context . I would compile all this information visually . That is , construct flow diagrams , where appropriate , gather actual examples of teaching and learning aids , get photos of some in use , etc .
Once all this data is compiled , I would conduct a Mind Mapping exercise . All this data and learning will then be collated and the mind mapping exercise can begin . I would have all the visual aids representing the data from the research exercise displayed around the room and invite a group of stakeholders to come and “ view ” the information , collated in like - information sections . The stakeholders in this case would be teachers , parents and children who have been reading for several years already .
I would ask the participants to make some notes on sticky notes about the “ good stuff ” – the information they think might inform new ideas for learning to read . I would take all the sticky notes and collate them in themed clusters on a common wall for sorting , etc .
Insight
Note that this work is yet to be carried out . However , this is a problem I have worked on ( indirectly ) in the past . Previously , new teaching aids were proposed without a proper understanding of the
pros and cons of what already existed . My insight gained from doing this course is that using the Mind Mapping Tool during the What Is stage should help gather far richer information than mere researching alone . This is because it can help cut through a lot of the noise of a high volume data set to get to the heart of where opportunity lies for improvement .
Approach
An alternative approach would be to rely more on interviews with key stakeholders , making use of the Visualization Tool . This might cut down on the number of people required for the Mind Mapping exercise ( improving logistics ) and also gain more indepth insight from key stakeholders .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19278 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Selection Tool : Learning Launch
My Challenge :
I am working with sales oriented organization which gives all IT Services to customers . Our challenge is to improve the workflow ( Sales activities ) within the team in order to increase sales and improved services to our customers and most importantly to satisfy the customers compared to our competitors . My Team consists of four members including me and two of them were field executives and I am an inside sales executive handling back end operations . Our team motto is to identify the leads / requirements from our customers , giving out the appropriate solution for that using our IT Products compared to other brands in the market . Overall motive is to increase the revenue and market share and achieve the targets and numbers given to us . Our challenge is we are focusing only the customers whom we are regularly doing business with us . We are not identifying and approaching the new customers whom they have requirements . Selection : Our team and also the organization has undergone several changes and design thinking activities which suits to overcome our challenge . In my point of view , Learning launch tool helps us a lot to overcome these challenges my creating new ideas and testing them . Author Ed Hesse has been clearly explained that most learning launches involve quickly engaging with customers and testing your key customer assumptions . Application : As author said we have got an idea and that idea has to relate to a specific group of customers .Hope lot of customers has a specific needs and our idea should meet the customer needs better than out competitor . We are planned to advertise our products via social networks and give better offers and pricings than our competitors and provide many stalls and trade shows to clarify customer ’s queries and help them to have a better knowledge with that products which are using . Secondly , we should work with data that we should self analyze ourselves what we did and what we want to do . We need to discuss our ideas in a group or with other teams . Insight : By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find that a more agile approach would improve our work flow , and that both our team and the key customers would be fairly open to the new prioritization of tasks and process and we got the results slightly different from what we expected . Moving forward , our team will review this insight and incorporate it into future launch designs . Approach :
Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the learning launch is the appropriate tool . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Selection Tool : Learning Launch
My Challenge :
I am working with sales oriented organization which gives all IT Services to customers . Our challenge is to improve the workflow ( Sales activities ) within the team in order to increase sales and improved services to our customers and most importantly to satisfy the customers compared to our competitors . My Team consists of four members including me and two of them were field executives and I am an inside sales executive handling back end operations . Our team motto is to identify the leads / requirements from our customers , giving out the appropriate solution for that using our IT Products compared to other brands in the market . Overall motive is to increase the revenue and market share and achieve the targets and numbers given to us . Our challenge is we are focusing only the customers whom we are regularly doing business with us . We are not identifying and approaching the new customers whom they have requirements . Selection : Our team and also the organization has undergone several changes and design thinking activities which suits to overcome our challenge . In my point of view , Learning launch tool helps us a lot to overcome these challenges my creating new ideas and testing them . Author Ed Hesse has been clearly explained that most learning launches involve quickly engaging with customers and testing your key customer assumptions . Application : As author said we have got an idea and that idea has to relate to a specific group of customers .Hope lot of customers has a specific needs and our idea should meet the customer needs better than out competitor . We are planned to advertise our products via social networks and give better offers and pricings than our competitors and provide many stalls and trade shows to clarify customer ’s queries and help them to have a better knowledge with that products which are using . Secondly , we should work with data that we should self analyze ourselves what we did and what we want to do . We need to discuss our ideas in a group or with other teams . Insight : By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find that a more agile approach would improve our work flow , and that both our team and the key customers would be fairly open to the new prioritization of tasks and process and we got the results slightly different from what we expected . Moving forward , our team will review this insight and incorporate it into future launch designs . Approach :
Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the learning launch is the appropriate tool . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22571 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Challenge During my job , I worked as a senior technical associate for High Voltage Electrical field installation products . The role involved design and development for products , mitigating issues with vendors and supporting the operations team with process improvement opportunities .
During the tenure , we were faced with a challenge , which was to reduce the number of operating test cycles for routine product testing from 50 to 25 . This was a practice which was prevalent in other units of Bulgaria but in India , we have not implemented it yet . To some extent , the team of old experienced people hung onto the idea that 50 operating test cycles would be necessary as a routine test to check the reliability of the product . Though this was a practice prevailing over years , unquestioned , there was no substantiated proof that this was the best practice . Even there were no standards involved , which mentioned the need to perform such extensive operational cycles . So eventually this challenge was to prove that the reduced cycle of operations would work just fine and also challenging the mindset of people who have been doing this activity over a period of time in a certain way and were not ready to change it .
Selection As we had a certain benchmark in mind , we thought of doing a learning launch to reduce the operating test cycle from 50 to 25(Bulgarian Benchmark ) . Internally , we involved the stakeholders who were affected by this change which involved the quality testing team , production team , R&D , Operations and Services Team . It was important that I highlight the pros of the change as well as take actions to eliminate the negatives that surface during the stakeholder meeting by doing a low - cost field test . Hence , learning launch was the tool selected . To identify the negatives , we brainstormed and highlighted the possible negatives which were brought up by the stakeholders which had to be monitored during the learning launch .
Application After doing thorough internal tests to prove the validity of reducing the routine test cycles to 25 , I had to address a specific point that came up in the stakeholder meeting , which was that , internal tests which are in simulated lab conditions can not completely represent field conditions . Hence , we had to do learning launches to understand behaviour of the product in the field . Hence , I identified specific domestic customers who were in close proximity to the manufacturing locations . This was done to ensure that at any moment if there is any issue with the customer operations due to the impending change , we could easily deploy service engineers or if required , components to address this issue immediately . We made our learning launches in areas near the Indian states of Maharashtra and Gujarat which in addition to proximity had rugged environmental conditions pertaining to very high temperature , high rainfall and some regions were exposed to coastal environment . Harsh environment would ensure that working conditions will further stress the equipment .
Our objective was to measure the quality of operations for which output metrics were measured viz . time of operation , torque required to operate , travel involved . In addition to the output metrics , it was also important to measure the ambient conditions to calibrate the operations under situations which can be applicable globally for any environment . On doing this learning launches , we could substantiate the claim , through a prolonged exposure of the equipment for 6 months and monitoring , that reducing the routine test cycles from 50 to 25 , does not impact the operations of equipment .
With tangible results , we could also convince the sceptics about the proposed changes and thereby brought around this change in mindset and in a way reduced the overall testing time and reduced the lead time to manufacture .
Insight The key takeaway from doing this exercise is that it is an efficient way because here we can lay down the plan to understand whether an idea generated is worth applying or not . This is also an unambiguous way as stakeholders are initially taken into loop to understand their concerns and these concerns are incorporated in learning launch design to ensure that the doubts are eliminated . Learning launches are an essential tool because it gives the necessary confidence among decision makers who would otherwise be relying only upon assumptions or gut feelings . But in carrying out this process it is critical to eliminate any confirmation bias by having a diverse team where everybody has the freedom to express themselves and be sceptic about the outcome .
Approach Given an opportunity to go back , I would like to improve and work upon other design thinking tools which I feel could have been instrumental here . I could have used Story Telling or Visualisation techniques to communicate with the stakeholders about the need to address the problem and the advantages , which this could bring around . Mind Mapping is another essential tool that I have added to my kitty . This tool could have been used here to understand what are the other possible ways to implement the learning launches . Post this , If I would have implemented the learning launch , it could have had an overall solid combined effect on the project .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Challenge During my job , I worked as a senior technical associate for High Voltage Electrical field installation products . The role involved design and development for products , mitigating issues with vendors and supporting the operations team with process improvement opportunities .
During the tenure , we were faced with a challenge , which was to reduce the number of operating test cycles for routine product testing from 50 to 25 . This was a practice which was prevalent in other units of Bulgaria but in India , we have not implemented it yet . To some extent , the team of old experienced people hung onto the idea that 50 operating test cycles would be necessary as a routine test to check the reliability of the product . Though this was a practice prevailing over years , unquestioned , there was no substantiated proof that this was the best practice . Even there were no standards involved , which mentioned the need to perform such extensive operational cycles . So eventually this challenge was to prove that the reduced cycle of operations would work just fine and also challenging the mindset of people who have been doing this activity over a period of time in a certain way and were not ready to change it .
Selection As we had a certain benchmark in mind , we thought of doing a learning launch to reduce the operating test cycle from 50 to 25(Bulgarian Benchmark ) . Internally , we involved the stakeholders who were affected by this change which involved the quality testing team , production team , R&D , Operations and Services Team . It was important that I highlight the pros of the change as well as take actions to eliminate the negatives that surface during the stakeholder meeting by doing a low - cost field test . Hence , learning launch was the tool selected . To identify the negatives , we brainstormed and highlighted the possible negatives which were brought up by the stakeholders which had to be monitored during the learning launch .
Application After doing thorough internal tests to prove the validity of reducing the routine test cycles to 25 , I had to address a specific point that came up in the stakeholder meeting , which was that , internal tests which are in simulated lab conditions can not completely represent field conditions . Hence , we had to do learning launches to understand behaviour of the product in the field . Hence , I identified specific domestic customers who were in close proximity to the manufacturing locations . This was done to ensure that at any moment if there is any issue with the customer operations due to the impending change , we could easily deploy service engineers or if required , components to address this issue immediately . We made our learning launches in areas near the Indian states of Maharashtra and Gujarat which in addition to proximity had rugged environmental conditions pertaining to very high temperature , high rainfall and some regions were exposed to coastal environment . Harsh environment would ensure that working conditions will further stress the equipment .
Our objective was to measure the quality of operations for which output metrics were measured viz . time of operation , torque required to operate , travel involved . In addition to the output metrics , it was also important to measure the ambient conditions to calibrate the operations under situations which can be applicable globally for any environment . On doing this learning launches , we could substantiate the claim , through a prolonged exposure of the equipment for 6 months and monitoring , that reducing the routine test cycles from 50 to 25 , does not impact the operations of equipment .
With tangible results , we could also convince the sceptics about the proposed changes and thereby brought around this change in mindset and in a way reduced the overall testing time and reduced the lead time to manufacture .
Insight The key takeaway from doing this exercise is that it is an efficient way because here we can lay down the plan to understand whether an idea generated is worth applying or not . This is also an unambiguous way as stakeholders are initially taken into loop to understand their concerns and these concerns are incorporated in learning launch design to ensure that the doubts are eliminated . Learning launches are an essential tool because it gives the necessary confidence among decision makers who would otherwise be relying only upon assumptions or gut feelings . But in carrying out this process it is critical to eliminate any confirmation bias by having a diverse team where everybody has the freedom to express themselves and be sceptic about the outcome .
Approach Given an opportunity to go back , I would like to improve and work upon other design thinking tools which I feel could have been instrumental here . I could have used Story Telling or Visualisation techniques to communicate with the stakeholders about the need to address the problem and the advantages , which this could bring around . Mind Mapping is another essential tool that I have added to my kitty . This tool could have been used here to understand what are the other possible ways to implement the learning launches . Post this , If I would have implemented the learning launch , it could have had an overall solid combined effect on the project .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20933 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Energy Efficiency Project – Learning Launch
Challenge
I am working as Principal Mechanical Engineer in my current organization . My organization is in the business of design , manufacture and supply of semiconductor fabrication equipments for namely , plasma etch , CVD coating , PVD coating , thermal processing of Si wafer etc . I am a subject matter expert in thermal design , product development and R&D of the device components and systems . My team comprise of several multi - disciplinary experts from mechanical design , controls , software , electrical , sourcing etc .
One of the major challenge of operation of semiconductor fabrication equipments is its poor environment foot - print . The equipments consume significant electricity , cooling water and also has gas and fine particle emission challenges . Energy efficiency of the equipments are quite low ( may be as low as 20 % ) . Historically semiconductor equipments technology have been evolved and developed with prime focus on performance to meet escalating demand of memory chips . Energy efficiency was secondary requirement .
However , in recent times emerging competition in the market and increasing Government regulation on emission and facilities consumption has forced the customers and supply organizations to focus on reduction of energy consumption and increase efficiency . My engineering group was challenged by a major customer to reduce heater power consumption of a system by around 30 % to meet Govt restriction on electricity supply in a major semiconductor fab shop . Customer had a very strict deadline and had needed a solution with < 0.05 % failure probability .
Selection
My organization launched a design for environment ( DfE ) project to meet the above customer challenge . The DfE team did a brainstorming of several concepts of energy saving . The concepts were evaluated using QFD , Pugh Matrix , and Risk Assessment tools . When we down - selected one of the most probable concept which can have differentiated value and has best probability to meet energy efficiency target . But we had several unknowns : ( 1 ) how to know if the concept is achievable ? ( 2 ) What is the probability of success ? ( 3 ) what is the effect and alternate method if we fail to meet target ? ( 4 ) Will there be any degradation of device performance ? ( 5 ) How to convince customer with alternate design ?
Considering the strict deadline and almost NIL margin for failure , team decided that design thinking tool Learning Launch may be the best way to approach to quickly test the idea and demonstrate a prototype solution to customer .
Application :
The baseline design ( current design ) use a conservative approach of supplying high constant flow coolant in the system and then control the heater power to meet system temperature set point . The concept to test was can we reduce the coolant flow rate and heater power both simultaneously and meet the same set point temperature . Theoretically it is possible as with reduced coolant flow rate we remove lower heat from system and hence we will need lesser heat input from the heater . It is a win - win scenario as we save energy from both lower coolant flow and lower heater power without sacrificing temperature .
A prototype test facility was developed , and the above concept was tested for different operation recipe . We tried to reach the minimum coolant flow rate and heater power possible . System response ( both steady state and transient ) were observed and benchmarked against baseline . Overall energy balance of the system was computed and energy saving with respect to baseline scenario was measured . Team achieved energy saving better than 30 % , which meets customer requirement . Experiments were repeated for several conditions and complete database of experimental results were developed . DOE ( design of experiment ) analysis and statistical regression analysis were carried out to measure confidence level to meet the target . The complete prototype tests could be completed within 2 months ’ time frame , well within schedule .
Insight :
After the learning launch tests , the team could successfully demonstrate that the concepts can work in actual tool and meet the customer energy efficiency target . The learning launch tests gave the team sufficient confidence level on the success rate of the concept . Through the tests team also identified opportunity of development of ANN ( artificial neural network ) based controls instead of traditional closed - loop PID control , which may provide more optimized heater power management . The team also identified scope of application of the concept into several other equipments which operates in similar way . The team proposed the concepts to upper management and customer and got buy in .
Approach :
The team successfully applied design thinking learning launch tool on the energy efficiency improvement of an already developed , time tested and mature product . Through this exercise the team realized new opportunity of using the tool at the concept design level of new products . Instead of going through complete product development cycle and risk failure at later stage , we can explore using the learning launch tool at concept evaluation stage and fail fast or get success , which can significantly expedite product development cycle and meet customer requirement in specific way .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Energy Efficiency Project – Learning Launch
Challenge
I am working as Principal Mechanical Engineer in my current organization . My organization is in the business of design , manufacture and supply of semiconductor fabrication equipments for namely , plasma etch , CVD coating , PVD coating , thermal processing of Si wafer etc . I am a subject matter expert in thermal design , product development and R&D of the device components and systems . My team comprise of several multi - disciplinary experts from mechanical design , controls , software , electrical , sourcing etc .
One of the major challenge of operation of semiconductor fabrication equipments is its poor environment foot - print . The equipments consume significant electricity , cooling water and also has gas and fine particle emission challenges . Energy efficiency of the equipments are quite low ( may be as low as 20 % ) . Historically semiconductor equipments technology have been evolved and developed with prime focus on performance to meet escalating demand of memory chips . Energy efficiency was secondary requirement .
However , in recent times emerging competition in the market and increasing Government regulation on emission and facilities consumption has forced the customers and supply organizations to focus on reduction of energy consumption and increase efficiency . My engineering group was challenged by a major customer to reduce heater power consumption of a system by around 30 % to meet Govt restriction on electricity supply in a major semiconductor fab shop . Customer had a very strict deadline and had needed a solution with < 0.05 % failure probability .
Selection
My organization launched a design for environment ( DfE ) project to meet the above customer challenge . The DfE team did a brainstorming of several concepts of energy saving . The concepts were evaluated using QFD , Pugh Matrix , and Risk Assessment tools . When we down - selected one of the most probable concept which can have differentiated value and has best probability to meet energy efficiency target . But we had several unknowns : ( 1 ) how to know if the concept is achievable ? ( 2 ) What is the probability of success ? ( 3 ) what is the effect and alternate method if we fail to meet target ? ( 4 ) Will there be any degradation of device performance ? ( 5 ) How to convince customer with alternate design ?
Considering the strict deadline and almost NIL margin for failure , team decided that design thinking tool Learning Launch may be the best way to approach to quickly test the idea and demonstrate a prototype solution to customer .
Application :
The baseline design ( current design ) use a conservative approach of supplying high constant flow coolant in the system and then control the heater power to meet system temperature set point . The concept to test was can we reduce the coolant flow rate and heater power both simultaneously and meet the same set point temperature . Theoretically it is possible as with reduced coolant flow rate we remove lower heat from system and hence we will need lesser heat input from the heater . It is a win - win scenario as we save energy from both lower coolant flow and lower heater power without sacrificing temperature .
A prototype test facility was developed , and the above concept was tested for different operation recipe . We tried to reach the minimum coolant flow rate and heater power possible . System response ( both steady state and transient ) were observed and benchmarked against baseline . Overall energy balance of the system was computed and energy saving with respect to baseline scenario was measured . Team achieved energy saving better than 30 % , which meets customer requirement . Experiments were repeated for several conditions and complete database of experimental results were developed . DOE ( design of experiment ) analysis and statistical regression analysis were carried out to measure confidence level to meet the target . The complete prototype tests could be completed within 2 months ’ time frame , well within schedule .
Insight :
After the learning launch tests , the team could successfully demonstrate that the concepts can work in actual tool and meet the customer energy efficiency target . The learning launch tests gave the team sufficient confidence level on the success rate of the concept . Through the tests team also identified opportunity of development of ANN ( artificial neural network ) based controls instead of traditional closed - loop PID control , which may provide more optimized heater power management . The team also identified scope of application of the concept into several other equipments which operates in similar way . The team proposed the concepts to upper management and customer and got buy in .
Approach :
The team successfully applied design thinking learning launch tool on the energy efficiency improvement of an already developed , time tested and mature product . Through this exercise the team realized new opportunity of using the tool at the concept design level of new products . Instead of going through complete product development cycle and risk failure at later stage , we can explore using the learning launch tool at concept evaluation stage and fail fast or get success , which can significantly expedite product development cycle and meet customer requirement in specific way .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22219 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Challenge & Selection The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non - citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front- stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your
problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight & Approach What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Challenge & Selection The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non - citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front- stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your
problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight & Approach What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11924 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualisation tool
Challenge
I met with a client this week who wanted to improve her interview skills . She had a run of 11 interviews where the feedback was poor . She was unable to explain specifically why she had performed poorly but agreed with feedback from interviewers that she appeared very nervous and rambling . Working as a coach with clients it ’s important I understand their world and experience so I can ask good questions for their insight and self - awareness as much as I my own understanding . Talking through the specific nature of her poor interview performance was proving difficult for her .
Selection
I decided to explore what was happening for her in a different way so I asked if she would like to try something new . I thought if I could get her to move away from talking and towards representing her experience visually , we might get somewhere . Given visualisation tools allow us to be able to see what someone is thinking and can show us a process of thought or output , I thought this could be a good tool to use . Visualisation tools help us move beyond words or language and also help us to see patterns and themes and so I wanted to draw these out . I had a hypothesis of what was happening for her – and I wanted to test the theory that had formed in my mind .
Application
After agreeing to try , I asked her to imagine she was now going into the last interview she ’d had and to re - present her experience of the interview in whatever way she wanted to ; she could use diagrams , pictures , lines , squiggles , whatever occurred to her as she drew on a whiteboard . She drew herself in the top left corner as a very small stick figure . She drew the interviewers as larger figures and started to draw in her words ‘ word bubbles ’ . She drew a bubble with the words “ I ca n’t do this ” and then another bubble “ This career history I ’m giving is too old ” .
When she had finished she had a whiteboard with lots of imagery : bubbles filled with words , the stick figures and some images – “ The Scream ” emoji , and also a box with a tick in it . To confirm
my understanding I asked if these were word bubbles or thought bubbles . She said some of her bubbles were her interview answers , some her thoughts and some were the interviewers ’ thoughts . I asked her what “ The Scream ” was and she said it was representative of anxiety : her struggle with thoughts and how she felt during the interview . The box with the tick represented her capability but she felt she could n’t get this across and was continually questioning herself as she progressed through the interview . The small stick figure she said was how she felt the moment she walked in the door : small and inept .
After my additional questions for clarity of what she had drawn , she started to circle in blue the thoughts that she had about herself and circle in red , the thoughts she was having about what the interviewers would think . She was able to see and track where her thoughts were self - limiting and were making her nervous and feel small . She was going into interviews questioning everything about herself and capability rather than articulating and focusing what she could do and communicating this .
Insight and approach
At the end of the session we were both very clear on what had happened for her and she had gained clarity about specific ( self - damaging ) parts of the process that otherwise had been missing when
trying to simply talk about it and , I now understood what was happening in her interviews . Having her map out the process including the imagery allowed a creative outlet beyond words . In being able to look at the whole of what she had drawn we were also both able to see patterns and themes and importantly identify relevant tools and activities she could use to improve her interviews .
It showed us both that sometimes it ’s better to see what ’s happening than simply to say / hear it , to enable better like - for - like understanding . I also recognise the cut - through and improved communication and shared understanding achieved through using visualisation .
Design thinking is similar to coaching in its process of discovery and exploration ( what is , what if ) , iterations in concept and behaviour , finding what wows and what works ; like coaching , design thinking has the end user at its centre and also relies on the experience in the now versus the past , something that drives me in all my coaching work : future focused solutions . This is why I tried to take her mind back to imagining how the interview process unfolded rather than reporting what she thinks happened : in imagining and casting her mind back to the interview she was in ‘ the ’ moment as much as she could be . A better way of using the tool might have been to have her draw what she was currently experiencing when thinking about the interview and when talking to me about it .
Whilst visualisation tools as such are not primarily or necessarily a problem solving tool , it is a way of getting through the problems that arise in communication and showcasing a clear representation of what is being communicated ; to that end I will continue to use it in my coaching practice .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualisation tool
Challenge
I met with a client this week who wanted to improve her interview skills . She had a run of 11 interviews where the feedback was poor . She was unable to explain specifically why she had performed poorly but agreed with feedback from interviewers that she appeared very nervous and rambling . Working as a coach with clients it ’s important I understand their world and experience so I can ask good questions for their insight and self - awareness as much as I my own understanding . Talking through the specific nature of her poor interview performance was proving difficult for her .
Selection
I decided to explore what was happening for her in a different way so I asked if she would like to try something new . I thought if I could get her to move away from talking and towards representing her experience visually , we might get somewhere . Given visualisation tools allow us to be able to see what someone is thinking and can show us a process of thought or output , I thought this could be a good tool to use . Visualisation tools help us move beyond words or language and also help us to see patterns and themes and so I wanted to draw these out . I had a hypothesis of what was happening for her – and I wanted to test the theory that had formed in my mind .
Application
After agreeing to try , I asked her to imagine she was now going into the last interview she ’d had and to re - present her experience of the interview in whatever way she wanted to ; she could use diagrams , pictures , lines , squiggles , whatever occurred to her as she drew on a whiteboard . She drew herself in the top left corner as a very small stick figure . She drew the interviewers as larger figures and started to draw in her words ‘ word bubbles ’ . She drew a bubble with the words “ I ca n’t do this ” and then another bubble “ This career history I ’m giving is too old ” .
When she had finished she had a whiteboard with lots of imagery : bubbles filled with words , the stick figures and some images – “ The Scream ” emoji , and also a box with a tick in it . To confirm
my understanding I asked if these were word bubbles or thought bubbles . She said some of her bubbles were her interview answers , some her thoughts and some were the interviewers ’ thoughts . I asked her what “ The Scream ” was and she said it was representative of anxiety : her struggle with thoughts and how she felt during the interview . The box with the tick represented her capability but she felt she could n’t get this across and was continually questioning herself as she progressed through the interview . The small stick figure she said was how she felt the moment she walked in the door : small and inept .
After my additional questions for clarity of what she had drawn , she started to circle in blue the thoughts that she had about herself and circle in red , the thoughts she was having about what the interviewers would think . She was able to see and track where her thoughts were self - limiting and were making her nervous and feel small . She was going into interviews questioning everything about herself and capability rather than articulating and focusing what she could do and communicating this .
Insight and approach
At the end of the session we were both very clear on what had happened for her and she had gained clarity about specific ( self - damaging ) parts of the process that otherwise had been missing when
trying to simply talk about it and , I now understood what was happening in her interviews . Having her map out the process including the imagery allowed a creative outlet beyond words . In being able to look at the whole of what she had drawn we were also both able to see patterns and themes and importantly identify relevant tools and activities she could use to improve her interviews .
It showed us both that sometimes it ’s better to see what ’s happening than simply to say / hear it , to enable better like - for - like understanding . I also recognise the cut - through and improved communication and shared understanding achieved through using visualisation .
Design thinking is similar to coaching in its process of discovery and exploration ( what is , what if ) , iterations in concept and behaviour , finding what wows and what works ; like coaching , design thinking has the end user at its centre and also relies on the experience in the now versus the past , something that drives me in all my coaching work : future focused solutions . This is why I tried to take her mind back to imagining how the interview process unfolded rather than reporting what she thinks happened : in imagining and casting her mind back to the interview she was in ‘ the ’ moment as much as she could be . A better way of using the tool might have been to have her draw what she was currently experiencing when thinking about the interview and when talking to me about it .
Whilst visualisation tools as such are not primarily or necessarily a problem solving tool , it is a way of getting through the problems that arise in communication and showcasing a clear representation of what is being communicated ; to that end I will continue to use it in my coaching practice .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14121 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Storytelling
Challenges & Selection
I am a Stanford Ignite fellow and one of the subjects we were taught was design thinking . Out of which storytelling was one tool tool that I particularly liked . Storytelling is a unique tool that we used a lot in our line of business . Last year we launched a recruitment product namely a job distribution engine . Before launching it we did our customer validation exercise and based on the feedback we received we kept on modifying it till we finally launched it . After the launch we considered a Beta we wanted to track all our growth metrics to see where we stand after every 2 weeks . After a month we observed that growth has n’t been that drastic . We again followed a survey based approach and sent it to people who were either our existing customers or potential customers . As it happened before we received mixed responses and although most of the responses were similar to the earlier feedback we received there were a few new ones . We then did a feasibility study to find out which changes would actually make sense at that juncture . Next thing we did was to implement those changes as soon as possible in our recruitment engine . Even after making those changes after a few weeks we observed that the growth was again not that drastic and although people were signing up with us they were not ready to use the product on account of several reasons . In situations like these I have always resorted to storytelling in my previous line of work as a product manager and it seemed to work every single time I used it . I decided to use it this time as well and see where it takes us .
Application Now storytelling is an art and if you can effectively practice it then it would take you places . We decided to do customer visits and got in touch with several customers . We requested them to allocate us a day when we could come down and sit with them and observe them while they are working to know more about their business . Most of our customers readily agreed to the request . Some of the companies that we were targeting were a little reluctant initially but did buy us some time to interact with their recruiters . We then went ahead and started spending time with our customers . In this process we extensively practised storytelling as an exercise where we could put forward our view as a short story so they can see the underlying benefit that they can derive from our product . At the same time we also asked them to narrate their individual stories . Most of these recruiters or HR managers had never done something like this before and they readily obliged . After we heard their stories we realised we had a lot to do when it comes to taking care of the existing recruitment market . Most of these recruiters never had never done a drill like this where someone would sit with them and ask them to narrate their stories and it proved out to be quite an interactive exercise for us .
Insight & Approach After our little exercise we came back to the drawing board to sum up the list of observations we made all this while . It was ground breaking . There were so many things which did not pop up during our customer validation phase as the conversations were brief . As opposed to that when we used storytelling this time we had a volley of observations and insights which we did not realise the last time . An example being the fact that earlier our customer segmentation did not take into account the individual needs of recruiters from different type of companies namely large organisations , medium sized organisations and startups . We found these needs to be dramatically different from each other which we had not factored in earlier . As we unraveled these individual stories we realised we ’d have to create another product for the niche market which has the necessary budget to go for a premium product but lacks the time and resources to take care of recruitment . End of the day these large organisations wanted to recruit rockstar employees who can enhance the productivity of the organisation .
Now with a string of these observations we made several changes to our existing product and created another product that could not only be used as a sourcing engine but could also pick up the best candidate for a specific job opening eliminating the rest . Right after we implemented that
we saw exponential rise in our customer base and from 400 customers in 2 months we bagged 5000 customers at the end of 5 months . It turned out to be really fruitful for us .
This course provided me with all the necessary literature that I needed if I were to successfully implement design thinking again in my business and I am extremely grateful to the staff for all the pains they took .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Storytelling
Challenges & Selection
I am a Stanford Ignite fellow and one of the subjects we were taught was design thinking . Out of which storytelling was one tool tool that I particularly liked . Storytelling is a unique tool that we used a lot in our line of business . Last year we launched a recruitment product namely a job distribution engine . Before launching it we did our customer validation exercise and based on the feedback we received we kept on modifying it till we finally launched it . After the launch we considered a Beta we wanted to track all our growth metrics to see where we stand after every 2 weeks . After a month we observed that growth has n’t been that drastic . We again followed a survey based approach and sent it to people who were either our existing customers or potential customers . As it happened before we received mixed responses and although most of the responses were similar to the earlier feedback we received there were a few new ones . We then did a feasibility study to find out which changes would actually make sense at that juncture . Next thing we did was to implement those changes as soon as possible in our recruitment engine . Even after making those changes after a few weeks we observed that the growth was again not that drastic and although people were signing up with us they were not ready to use the product on account of several reasons . In situations like these I have always resorted to storytelling in my previous line of work as a product manager and it seemed to work every single time I used it . I decided to use it this time as well and see where it takes us .
Application Now storytelling is an art and if you can effectively practice it then it would take you places . We decided to do customer visits and got in touch with several customers . We requested them to allocate us a day when we could come down and sit with them and observe them while they are working to know more about their business . Most of our customers readily agreed to the request . Some of the companies that we were targeting were a little reluctant initially but did buy us some time to interact with their recruiters . We then went ahead and started spending time with our customers . In this process we extensively practised storytelling as an exercise where we could put forward our view as a short story so they can see the underlying benefit that they can derive from our product . At the same time we also asked them to narrate their individual stories . Most of these recruiters or HR managers had never done something like this before and they readily obliged . After we heard their stories we realised we had a lot to do when it comes to taking care of the existing recruitment market . Most of these recruiters never had never done a drill like this where someone would sit with them and ask them to narrate their stories and it proved out to be quite an interactive exercise for us .
Insight & Approach After our little exercise we came back to the drawing board to sum up the list of observations we made all this while . It was ground breaking . There were so many things which did not pop up during our customer validation phase as the conversations were brief . As opposed to that when we used storytelling this time we had a volley of observations and insights which we did not realise the last time . An example being the fact that earlier our customer segmentation did not take into account the individual needs of recruiters from different type of companies namely large organisations , medium sized organisations and startups . We found these needs to be dramatically different from each other which we had not factored in earlier . As we unraveled these individual stories we realised we ’d have to create another product for the niche market which has the necessary budget to go for a premium product but lacks the time and resources to take care of recruitment . End of the day these large organisations wanted to recruit rockstar employees who can enhance the productivity of the organisation .
Now with a string of these observations we made several changes to our existing product and created another product that could not only be used as a sourcing engine but could also pick up the best candidate for a specific job opening eliminating the rest . Right after we implemented that
we saw exponential rise in our customer base and from 400 customers in 2 months we bagged 5000 customers at the end of 5 months . It turned out to be really fruitful for us .
This course provided me with all the necessary literature that I needed if I were to successfully implement design thinking again in my business and I am extremely grateful to the staff for all the pains they took .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21374 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Social networks for lifelong learning – learning launch tool
Challenge I am an educator in teacher education domain . In educational technology courses , we teach student teacher how to effectively integrate technology in classrooms . However , my collages and I found problem that is the nature of learning technologies are continuously updating and it was hard to cover them . In addition , the field of learning technology always requires new skills for teachers during this career .
So , my academic department ( educational technology ) in my collage decided to conduct a project aim to adopt teaching strategies that help students to be lifelong learners about learning technologies -skills and apps .
Selection We used design thinking tools and techniques ( mapping the learning resources for our academics and expert interviews ) to come up with assumption that integrating social networks ( like Twitter ) in teaching could help our student teachers to move from formal learning to informal learning and expand their learning resource . We were not sure how our students would accept the new strategy in learning and how they would act upon this change and weather they will continue to engage in the social networks to expand their knowledge about learning technologies tools and apps . Therefore , we used learning launch to examine our assumption .
Application To test our assumption and the strategies , we identified exactly the guideline of the teaching strategy for integrating social networks in teaching and learning . Specifically , we provide the tasks that the lecturer could do with the student teacher depend on the platform . We created three launches for the platforms that is Twitter , WhatsApp and Instagram . Three of our team as lecturers volunteered to use these strategies with their students . An example of the tasks was to tweet in a hashtag about each week topics and share learning resources . Then the team examined the experiment result by the design criteria which resulted from the first stage from the design thinking ( what is ? ) and one of the criteria is to see whether the students continue to use the social networks even after the course was finished . so , we did content analysis and then we did interviews with the students to understand their motivations and feeling about the experiments .
Insight Although we fail to meet our criteria in WhatsApp and Instagram launch , We found in twitter launch that many students continue to participate even the course finished . The results from the deep interviews indicate that many of students told us that they was not interesting at the beginning but teacher 's interactions motivated them such as retweets and likes , then they told us that many experts in the field saw their participations in hashtags regarding learning technologies and they follow them , so
they felt as a member in the community and they felt responsible to share learning resources with them .
Therefore , this launch experience gave us new dimension that is the role of teachers and community to motivate students for continues learning . Secondly , the nature of social networks should be in our consideration for integrating them in teaching and learning because in our context WhatsApp and Instagram are considered more personal for students .
Approach we put one of our priority in the department is to engage students in educational technology communities and create our own presenting our college .
One of approaches we will do we will invite students with our team to design the tasks of integrating social networks in teaching educational technologies in other learning launch .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Social networks for lifelong learning – learning launch tool
Challenge I am an educator in teacher education domain . In educational technology courses , we teach student teacher how to effectively integrate technology in classrooms . However , my collages and I found problem that is the nature of learning technologies are continuously updating and it was hard to cover them . In addition , the field of learning technology always requires new skills for teachers during this career .
So , my academic department ( educational technology ) in my collage decided to conduct a project aim to adopt teaching strategies that help students to be lifelong learners about learning technologies -skills and apps .
Selection We used design thinking tools and techniques ( mapping the learning resources for our academics and expert interviews ) to come up with assumption that integrating social networks ( like Twitter ) in teaching could help our student teachers to move from formal learning to informal learning and expand their learning resource . We were not sure how our students would accept the new strategy in learning and how they would act upon this change and weather they will continue to engage in the social networks to expand their knowledge about learning technologies tools and apps . Therefore , we used learning launch to examine our assumption .
Application To test our assumption and the strategies , we identified exactly the guideline of the teaching strategy for integrating social networks in teaching and learning . Specifically , we provide the tasks that the lecturer could do with the student teacher depend on the platform . We created three launches for the platforms that is Twitter , WhatsApp and Instagram . Three of our team as lecturers volunteered to use these strategies with their students . An example of the tasks was to tweet in a hashtag about each week topics and share learning resources . Then the team examined the experiment result by the design criteria which resulted from the first stage from the design thinking ( what is ? ) and one of the criteria is to see whether the students continue to use the social networks even after the course was finished . so , we did content analysis and then we did interviews with the students to understand their motivations and feeling about the experiments .
Insight Although we fail to meet our criteria in WhatsApp and Instagram launch , We found in twitter launch that many students continue to participate even the course finished . The results from the deep interviews indicate that many of students told us that they was not interesting at the beginning but teacher 's interactions motivated them such as retweets and likes , then they told us that many experts in the field saw their participations in hashtags regarding learning technologies and they follow them , so
they felt as a member in the community and they felt responsible to share learning resources with them .
Therefore , this launch experience gave us new dimension that is the role of teachers and community to motivate students for continues learning . Secondly , the nature of social networks should be in our consideration for integrating them in teaching and learning because in our context WhatsApp and Instagram are considered more personal for students .
Approach we put one of our priority in the department is to engage students in educational technology communities and create our own presenting our college .
One of approaches we will do we will invite students with our team to design the tasks of integrating social networks in teaching educational technologies in other learning launch .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12122 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Assignment Reflection - Learning Launch
Challenge
I am a member of a team of highly experienced and result - driven technically inclined individual . I work across different enterprise platforms and solutions that cut across the regions . My / our challenge is related to a new deployed application which has just been agreed and released by the executive top management in conjunction with IT Service Managers , Change Advisory and Release Board . The problem / challenge of supporting the application ( SAP ) in line with customer workflow , meeting the different enterprise projects .
The project scope includes the online time reporting by different projects / units . This report is often done to ascertain / know if the customer / user is actually and actively involved in an ongoing project justifying the need for such engagement and know - how on the job per time as it ’s relates to other users across the business units . We will focus on trying to uncover what my / our team members , as well as key stakeholders within the organization and IT department , consider to be ineffective or problematic with regard to the workflow .
Selection
My / our team has already gone through several design thinking activities / tools , so we are adopting the learning launch tool . Broadly speaking , the leaning launch is an experiment meant to quickly ascertain an idea and prototype .
Application
For our first learning launch , we critically looked on the structure / execution of tasks as it relates to time reporting via SAP platform . In particular , we wanted to see how we could support the stakeholders , users across different enterprise platforms seamlessly without impacting on their delivery in terms of timeframe and meeting up with agreed SLAs , budget driven cost drivers etc . I / we were able to support by letting the users know what SAP does and its different functions outside the one function known of time - reporting . A comprehensive on - hand exposure and practical training was conducted to the support team / members by the SAP team on how users could adequately be catered for and necessary support given across different business units . Knowledge gained / gathered was channeled through resolving SAP related issues but most importantly time - reporting for the users .
For our second learning , we focused on gaining clarity about our tasks and priorities . This tested our assumption that our prioritization of on - hand approach training and exposure by the SAP team was the main challenge of issues been experienced by the users . Our team completed an anonymous survey . Additionally , some key stakeholders among the users also completed an anonymous survey . The surveys included questions about our new , proposed process , understanding the process and the prioritization of tasks as aligned by knowledge gathered , and feelings about the change , and were conducted within a one - week timeframe and feedback was fantastic and excellent going forward on support .
Insight
By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find that a more proactive support and prompt timeframe would improve our workflow on time - reporting , and that both our team and the key stakeholders would be fairly open to the new and adequate support and process driven to customer satisfaction . Our actual results were slightly different from what we anticipated . The key stakeholders among the users expressed some concerns . Going forward , the team will review this insight and incorporate into future launch designs to a more robust focused solution support .
Approach
Given that our team has already gone through several design thinking activities and are at the stage in the timeline . The learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from the first two launches and incorporate this insight into future launch designs should reflect insight gained , progress made , and in proximity to compelling solution ready for full rollout .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Assignment Reflection - Learning Launch
Challenge
I am a member of a team of highly experienced and result - driven technically inclined individual . I work across different enterprise platforms and solutions that cut across the regions . My / our challenge is related to a new deployed application which has just been agreed and released by the executive top management in conjunction with IT Service Managers , Change Advisory and Release Board . The problem / challenge of supporting the application ( SAP ) in line with customer workflow , meeting the different enterprise projects .
The project scope includes the online time reporting by different projects / units . This report is often done to ascertain / know if the customer / user is actually and actively involved in an ongoing project justifying the need for such engagement and know - how on the job per time as it ’s relates to other users across the business units . We will focus on trying to uncover what my / our team members , as well as key stakeholders within the organization and IT department , consider to be ineffective or problematic with regard to the workflow .
Selection
My / our team has already gone through several design thinking activities / tools , so we are adopting the learning launch tool . Broadly speaking , the leaning launch is an experiment meant to quickly ascertain an idea and prototype .
Application
For our first learning launch , we critically looked on the structure / execution of tasks as it relates to time reporting via SAP platform . In particular , we wanted to see how we could support the stakeholders , users across different enterprise platforms seamlessly without impacting on their delivery in terms of timeframe and meeting up with agreed SLAs , budget driven cost drivers etc . I / we were able to support by letting the users know what SAP does and its different functions outside the one function known of time - reporting . A comprehensive on - hand exposure and practical training was conducted to the support team / members by the SAP team on how users could adequately be catered for and necessary support given across different business units . Knowledge gained / gathered was channeled through resolving SAP related issues but most importantly time - reporting for the users .
For our second learning , we focused on gaining clarity about our tasks and priorities . This tested our assumption that our prioritization of on - hand approach training and exposure by the SAP team was the main challenge of issues been experienced by the users . Our team completed an anonymous survey . Additionally , some key stakeholders among the users also completed an anonymous survey . The surveys included questions about our new , proposed process , understanding the process and the prioritization of tasks as aligned by knowledge gathered , and feelings about the change , and were conducted within a one - week timeframe and feedback was fantastic and excellent going forward on support .
Insight
By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find that a more proactive support and prompt timeframe would improve our workflow on time - reporting , and that both our team and the key stakeholders would be fairly open to the new and adequate support and process driven to customer satisfaction . Our actual results were slightly different from what we anticipated . The key stakeholders among the users expressed some concerns . Going forward , the team will review this insight and incorporate into future launch designs to a more robust focused solution support .
Approach
Given that our team has already gone through several design thinking activities and are at the stage in the timeline . The learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from the first two launches and incorporate this insight into future launch designs should reflect insight gained , progress made , and in proximity to compelling solution ready for full rollout .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20550 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | DESIGN THINKING IN PATIENT - CENTRICITY IN HOSPITALS
Challenge : Describe your challenge , including all relevant information .
The situation that required me to experiment some of the concepts of Design Thinking was a workshop on Patent - Centricity that I was conducting for para - clinical and technical support staff for a large hospital based out of southern India . There were close to 25 participants and we were looking at the problem of Abuse in Health Care ( AHC ) .
Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge .
I experimented with a combination of visualization and story - telling by blending both of these concepts together to construct a coherent narrative through which participants could discuss and understand how abuse in health care can be addressed and contained .
Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) .
Participants were given chart papers and were asked to define their identity as patient care workers by using pictures that they could either draw or cut out of magazines which were supplied to them . As a next step , the participants were grouped together into groups of 5 members and were asked to stitch together visuals from each other and explore commonalities and differentiators , both of which helped them blend and synergise and also identify elements which were discordant and which may be incongruent to their identities as health care workers . The discussions were meant to encourage discourse between the participants as the search for a wholesome identity was explored by members from these cross functional units that we had put together as teams . Team members were also encouraged to explore their own experiences as patient parties and share some of their experiences that could resonate within the group and enable a deeper understanding of excellence in patient care . Each team had to share at least one narrative as a patient party and then explore roles and role reversals .
The story - telling component utilised a narrative from the Mahabaratha , which is an Indian epic and which explored the concept of empathy and solution finding by exploring character identities and what - if scenarios by choosing characters with whom the teams empathised and played out the narrative . The other team members which acted as spectators were encouraged to query and point out character flaws and strengths in understanding growth and decline of the characters in the narrative that was shared .
Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
The outcome gave a few insights as a training facilitator on the efficacy of using design principles in exploring solution finding for a complex problem such as patient- centricity in hospitals . Primary , was the enthusiasm amongst the participants in exploring solutions through the use of creative tools such as visualisation and story- telling since we are all naturally gifted story tellers – some using language and also non - language based narrative development . The workshop encouraged me to keep experimenting with the use of design principles and we were later encouraged , as groups , to deploy one tangible solution to enable patient - centricity at the hospital which we monitored and developed over the next 6 months . Solutions that grew out of this workshop enabled technological development of patient management , improvements in dietary areas as well as greater synergy amongst key para and technical units to work in greater harmony by placing the patient at the centre of care giving .
Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why .
What I want to explore is how another group in another hospital would respond to a similar set of tools that are deployed in patient care . Would there be consistency in solution finding ? Would another group from another geography and hospital behave differently and if so , what would the differences be ?
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: DESIGN THINKING IN PATIENT - CENTRICITY IN HOSPITALS
Challenge : Describe your challenge , including all relevant information .
The situation that required me to experiment some of the concepts of Design Thinking was a workshop on Patent - Centricity that I was conducting for para - clinical and technical support staff for a large hospital based out of southern India . There were close to 25 participants and we were looking at the problem of Abuse in Health Care ( AHC ) .
Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge .
I experimented with a combination of visualization and story - telling by blending both of these concepts together to construct a coherent narrative through which participants could discuss and understand how abuse in health care can be addressed and contained .
Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) .
Participants were given chart papers and were asked to define their identity as patient care workers by using pictures that they could either draw or cut out of magazines which were supplied to them . As a next step , the participants were grouped together into groups of 5 members and were asked to stitch together visuals from each other and explore commonalities and differentiators , both of which helped them blend and synergise and also identify elements which were discordant and which may be incongruent to their identities as health care workers . The discussions were meant to encourage discourse between the participants as the search for a wholesome identity was explored by members from these cross functional units that we had put together as teams . Team members were also encouraged to explore their own experiences as patient parties and share some of their experiences that could resonate within the group and enable a deeper understanding of excellence in patient care . Each team had to share at least one narrative as a patient party and then explore roles and role reversals .
The story - telling component utilised a narrative from the Mahabaratha , which is an Indian epic and which explored the concept of empathy and solution finding by exploring character identities and what - if scenarios by choosing characters with whom the teams empathised and played out the narrative . The other team members which acted as spectators were encouraged to query and point out character flaws and strengths in understanding growth and decline of the characters in the narrative that was shared .
Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
The outcome gave a few insights as a training facilitator on the efficacy of using design principles in exploring solution finding for a complex problem such as patient- centricity in hospitals . Primary , was the enthusiasm amongst the participants in exploring solutions through the use of creative tools such as visualisation and story- telling since we are all naturally gifted story tellers – some using language and also non - language based narrative development . The workshop encouraged me to keep experimenting with the use of design principles and we were later encouraged , as groups , to deploy one tangible solution to enable patient - centricity at the hospital which we monitored and developed over the next 6 months . Solutions that grew out of this workshop enabled technological development of patient management , improvements in dietary areas as well as greater synergy amongst key para and technical units to work in greater harmony by placing the patient at the centre of care giving .
Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why .
What I want to explore is how another group in another hospital would respond to a similar set of tools that are deployed in patient care . Would there be consistency in solution finding ? Would another group from another geography and hospital behave differently and if so , what would the differences be ?
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16613 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for Innovation - Week 5 Peer Graded Assignment
Challenge & Selection
In fact , I used visualization and storytelling combined to share knowledge and deep understanding of a matter that people usually get miss - leaded about Muslims in general and Palestinians in more specific way . As a Muslim and Palestinian I always faced challenges of how to let people see who I am and what I stand for , not what some media promote . I met many people who have a predefined image about people like me sympathizes or consider me as a terrorist . I choose to apply storytelling combined with visualization as they are both able to deliver insight , build empathy and reach people emotionally which make it easier to understand other ’s point of view and what 's really going on . I use storytelling to tell a story with the help of visual aids such as , pictures or videos to present facts about the current situation of what is going in Palestine or how it ’s like any person might be in my shoes .
Application
As a human who has been through that and other people who happened to be in the same situation , we took a chance to volunteer in a cultural event to demonstrate what we really are and what we stand for by presenting our culture and telling our stories in an exhibition . We tried to establish an environment as engaging as possible . We made a model of Al - Aqsa Mosque and pictures of historical figures from all over Palestine . We brought different styles of Palestinian embroidery and more bunch of things . We tried to leave a good impression on people and memories that will last forever . We told them stories about Al - Aqsa Mosque which mean " the Farthest Mosque " , located in the Old Jerusalem , is the third holiest site in Islam . Al- Aqsa Mosque Square includes 200 landmarks such as , Al - Aqsa and Dome of the Rock Mosques , a school and a hospital . In this place , you can find peace and many religious and social activities are held , where children can play and families gather for different social activities .
Insight & Approach
Personally , I did not expect people ’s reactions . People were engaging with us and listening about our culture and stories . Leading them to snap some pictures and share it with their own community . Although , some people did not believe in what we delivered , we made them question what they know and wonder about their prescriptive about us which led them to do more research to seek the truth .
Applying storytelling combined with visualization made great impact . Considering the tools I used , Learning Lunch tool was applied too however I was not really aware of it back then . I would definitely consider it next time in order to create better impact . I need to review the insight from other exhibitions so a better and more effective outcome . I would also use more of visual aids such as , food to taste , perfume to smell and music to hear to provide a better environment and to make the story richer for people .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation - Week 5 Peer Graded Assignment
Challenge & Selection
In fact , I used visualization and storytelling combined to share knowledge and deep understanding of a matter that people usually get miss - leaded about Muslims in general and Palestinians in more specific way . As a Muslim and Palestinian I always faced challenges of how to let people see who I am and what I stand for , not what some media promote . I met many people who have a predefined image about people like me sympathizes or consider me as a terrorist . I choose to apply storytelling combined with visualization as they are both able to deliver insight , build empathy and reach people emotionally which make it easier to understand other ’s point of view and what 's really going on . I use storytelling to tell a story with the help of visual aids such as , pictures or videos to present facts about the current situation of what is going in Palestine or how it ’s like any person might be in my shoes .
Application
As a human who has been through that and other people who happened to be in the same situation , we took a chance to volunteer in a cultural event to demonstrate what we really are and what we stand for by presenting our culture and telling our stories in an exhibition . We tried to establish an environment as engaging as possible . We made a model of Al - Aqsa Mosque and pictures of historical figures from all over Palestine . We brought different styles of Palestinian embroidery and more bunch of things . We tried to leave a good impression on people and memories that will last forever . We told them stories about Al - Aqsa Mosque which mean " the Farthest Mosque " , located in the Old Jerusalem , is the third holiest site in Islam . Al- Aqsa Mosque Square includes 200 landmarks such as , Al - Aqsa and Dome of the Rock Mosques , a school and a hospital . In this place , you can find peace and many religious and social activities are held , where children can play and families gather for different social activities .
Insight & Approach
Personally , I did not expect people ’s reactions . People were engaging with us and listening about our culture and stories . Leading them to snap some pictures and share it with their own community . Although , some people did not believe in what we delivered , we made them question what they know and wonder about their prescriptive about us which led them to do more research to seek the truth .
Applying storytelling combined with visualization made great impact . Considering the tools I used , Learning Lunch tool was applied too however I was not really aware of it back then . I would definitely consider it next time in order to create better impact . I need to review the insight from other exhibitions so a better and more effective outcome . I would also use more of visual aids such as , food to taste , perfume to smell and music to hear to provide a better environment and to make the story richer for people .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20086 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection Most of my challenges are geared towards trying to modernize telco technology to better enhance the network and services . Being a UI / UX designer myself , I am pretty much accustomed to visual thinking or visualization as a way to understand situations . It is also a way for me to attempting to identify whatever possible solutions to the problem . By using this approach , I am able to portray directly the client ’s requirements thus understanding what the customer empathy would be , rather than just giving my solution front and centre ( Video Week2 : The Story of George & Geoff , 15:00 - 15:07 ) . Application I start the process by collecting existing material to understand the current situation or environment on things or process that needs to be improved . These materials can be a guide documents , procedural or event operational material . If they are not sufficient , I will conduct an informal interview with the clients , stakeholders or even the person that might use the products . With all this information , I would create a user journey by drawing a process flow charts ( what is ) from end - to - end . This will be my point of references and any of improvement must be better than this flow , either by reducing the number of steps taken , or the whole completion time can be reduced by other ways possible . This is the part where a lot of question will arise just to understand more details on what make the current process happens as is and define what are the things that are really important to the user during the process . Then came the research process , where all the questions must be address with some other intuitive ways . New method or ideas were drawn to solve certain issues . As mention in video ( Week3 : The MeYouHeath Story Part1 : What is ? 3:36 - 3:53 ) , the purpose of research in this stage , is not to prove that an idea is good , it ’s to inspire us to have better , more innovative ideas . Once I chose few solutions , I will draw prototypes or a mock - up of the said solutions to determine the whether the methods will work or fail . The visualization will helps justify whichever method works best . It is also helpful to show the stakeholder my preliminary solution . Interactive design will be added as a wow factor , and finally will be tested out . However , this process normally being repeated several times until the all the needs and requirement has been fulfilled . Insight & Approach What I learned from this method is that , understanding the problem that we trying to solve is important aspect in the whole design thinking process . With the aides of visualization , the problems are more easily shared and becomes a focal point of discussions . It is also a point of references to which process can be improved .
Since I discovered other design thinking tools through this course , I would like to approach mind mapping method and incorporate along the way . By doing so I feel that more ideas can be generated , and it will be more focus and emphasise toward product important values which might not be noticeable through other methods .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection Most of my challenges are geared towards trying to modernize telco technology to better enhance the network and services . Being a UI / UX designer myself , I am pretty much accustomed to visual thinking or visualization as a way to understand situations . It is also a way for me to attempting to identify whatever possible solutions to the problem . By using this approach , I am able to portray directly the client ’s requirements thus understanding what the customer empathy would be , rather than just giving my solution front and centre ( Video Week2 : The Story of George & Geoff , 15:00 - 15:07 ) . Application I start the process by collecting existing material to understand the current situation or environment on things or process that needs to be improved . These materials can be a guide documents , procedural or event operational material . If they are not sufficient , I will conduct an informal interview with the clients , stakeholders or even the person that might use the products . With all this information , I would create a user journey by drawing a process flow charts ( what is ) from end - to - end . This will be my point of references and any of improvement must be better than this flow , either by reducing the number of steps taken , or the whole completion time can be reduced by other ways possible . This is the part where a lot of question will arise just to understand more details on what make the current process happens as is and define what are the things that are really important to the user during the process . Then came the research process , where all the questions must be address with some other intuitive ways . New method or ideas were drawn to solve certain issues . As mention in video ( Week3 : The MeYouHeath Story Part1 : What is ? 3:36 - 3:53 ) , the purpose of research in this stage , is not to prove that an idea is good , it ’s to inspire us to have better , more innovative ideas . Once I chose few solutions , I will draw prototypes or a mock - up of the said solutions to determine the whether the methods will work or fail . The visualization will helps justify whichever method works best . It is also helpful to show the stakeholder my preliminary solution . Interactive design will be added as a wow factor , and finally will be tested out . However , this process normally being repeated several times until the all the needs and requirement has been fulfilled . Insight & Approach What I learned from this method is that , understanding the problem that we trying to solve is important aspect in the whole design thinking process . With the aides of visualization , the problems are more easily shared and becomes a focal point of discussions . It is also a point of references to which process can be improved .
Since I discovered other design thinking tools through this course , I would like to approach mind mapping method and incorporate along the way . By doing so I feel that more ideas can be generated , and it will be more focus and emphasise toward product important values which might not be noticeable through other methods .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22655 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Brainstorming
Challenge :
I am a computer engineer professional . I am 40 years old with more than 10 years of experience in the non - profit sector . I work in the Information Technology department of an International NGO and usually face the problem of having issues with technology such as server , routers , computers , mobile devices . Specially in this moment when all of our staff is working at home with different conditions , I face issues with diagnostic problems .
Selection :
Brainstorming is a great tool . It has given me the ability to find ideas to solve problems . For example , during the pandemic a user was an issue with the Internet service , to be honest diagnosing this issue in an infrastructure you do n’t know is a challenge , so I decided to use brainstorming firstly to find potential cause of problems that could be preventing the user to connect to internet .
Application :
I started listing all potential issues that could cause the connectivity issue , for example .
• The provider is having issue with their service . • The hardware of the router is failing . • There is an issue with the software or configuration in the router . • The computer has an issue with the software or configuration . • The signal is low . • A hacker has changed the configuration . • The user is doing something wrong . • There are restrictions in the internet service .
After listing these potential issues , I start checking each of them with the user .
Insight & Approach
Finally and after testing each of the potential issues , we were able to find the problem and fix it . I will continue using brainstorming in my day - to - day work and life . I really like this tool because you can use it with you and help others but , as I mentioned before , it requires practice .
This course has remembered me the importance of this tool specially in the process of identifying needs and solution , I have had the commitment to continue studying about this and practicing .
In the personal life , I also apply Brainstorming to solve problems . For example , I have used brainstorming recently to find ways and alternatives to achieve my goals or resolve personal challenges .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Brainstorming
Challenge :
I am a computer engineer professional . I am 40 years old with more than 10 years of experience in the non - profit sector . I work in the Information Technology department of an International NGO and usually face the problem of having issues with technology such as server , routers , computers , mobile devices . Specially in this moment when all of our staff is working at home with different conditions , I face issues with diagnostic problems .
Selection :
Brainstorming is a great tool . It has given me the ability to find ideas to solve problems . For example , during the pandemic a user was an issue with the Internet service , to be honest diagnosing this issue in an infrastructure you do n’t know is a challenge , so I decided to use brainstorming firstly to find potential cause of problems that could be preventing the user to connect to internet .
Application :
I started listing all potential issues that could cause the connectivity issue , for example .
• The provider is having issue with their service . • The hardware of the router is failing . • There is an issue with the software or configuration in the router . • The computer has an issue with the software or configuration . • The signal is low . • A hacker has changed the configuration . • The user is doing something wrong . • There are restrictions in the internet service .
After listing these potential issues , I start checking each of them with the user .
Insight & Approach
Finally and after testing each of the potential issues , we were able to find the problem and fix it . I will continue using brainstorming in my day - to - day work and life . I really like this tool because you can use it with you and help others but , as I mentioned before , it requires practice .
This course has remembered me the importance of this tool specially in the process of identifying needs and solution , I have had the commitment to continue studying about this and practicing .
In the personal life , I also apply Brainstorming to solve problems . For example , I have used brainstorming recently to find ways and alternatives to achieve my goals or resolve personal challenges .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22493 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | How I used the Mind Mapping tool to select the most appropriate ideas
1 . Challenge : what idea(s ) to select to resolve a business
problem ?
I work in the Corporate Marketing Department of a large bank . My assignment is to help the consumer retail banking Marketing Department improve their customer relationship . To do that I was provided with a ton of consumer data , some NPS data on various channels ( online , mobile , branch … ) . However , none of this made enough sense to understand what our consumers would like to change or improve in their relationship with the bank . With the whole Marketing department , we decided to do several brainstorming using everything we already know about customers to try to imagine what problems they are facing and what solutions we can bring . After a couple of weeks , we had more consumer data , and we had around 25 ideas / projects that the team came up with as potential solutions . So the challenge is to select a few of them to take them further .
2 . Selection : Mind Mapping , how to use collective wisdom
to align people and focus on a smaller portfolio of ideas
I decided to use the Mind Mapping tool , not to display all the data we have to find patterns , we did that already but to organize the 25 ideas that came from brainstorming with their relevant data , for people to discuss around them , pick the one they prefer and let the crowd ( small crowd 12 people were involved ) decide which of those ideas we should really elaborate on and present to management . All ideas were presented the same way to avoid any bias .
3 . Application : an “ art gallery ” with 25 pieces of art to
choose from
All ideas we presented the exact same way in a very large conference room at the bank . Each idea had a title , the problem it is trying to solve , the data or insights that make it relevant from a customer standpoint and an educated guess on how difficult / costly it would be to implement . It was presented on a single paperboard page pinned to the wall . The names of the people who came up with the idea were never mentioned .
I asked the participants to take 5 stick notes , one was yellow and the value was 10 , two were blue with a value of 5 and 3 were orange with a value of 1 . I asked them to take a notebook with them as well as they walk in the conference room looking at the boards . The objective was to put one sticky note on the ideas they like the most or seemed doable or any reason they can think of with the value they would give to it . They had to make notes in their notebook on why this idea and why this value . After 45 minutes everybody sat in the middle of the room , all the sticky notes were on the board and discussions already started between the participants as the number of notes and their colors made very clear what ideas looked like the best .
4 . Insight : no politics , no BS , no bias , just sticky notes to
show clearly what stands out
The main advantage from that tool , at least in my case , is that the answers revealed themselves to all participants in a very objective way . We just had to count the value of the notes on the board to establish a list of ideas that wowed . Out of 25 , 5 were clearly standing out , and 7 were in the same range , the others were out of the picture . It eliminated all useless and endless discussions trying to convince others . It made it clear and simple , the participants were attracted by the same ideas for good reasons . And for me as a facilitator it was easier to try to reduce the 7 to 5 than 25 to 10 , as the discussions were very objective . I think that this tool made it easier for the participants to compare , look at the different ideas , different boards , talk about it , think about it , come back and decide to put value on it or not . They were able to do it at their own pace and made their decision as they pass an idea or later , it made the “ ideas ” , an object that you look at and like or not , not just a concept , ot gives it some reality
5 . Approach : Next time I will bring people from outside
the group !
In this case , the Mind Mapping tool , Art Gallery presentation worked beautifully . However , the ideas were created by people from the Marketing Department who work together and may have some bias , and clearly when you are working on ideas to solve customer issues Marketing is not the only function to take part in the project . So next time , I will probably do the same idea phase but will present the ideas with a little bit more detail and bring people from outside Marketing to review them in the same way , bring people from Ops , IT , Sales … it will probably bring new fresh eyes on those ideas and bring a different result .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: How I used the Mind Mapping tool to select the most appropriate ideas
1 . Challenge : what idea(s ) to select to resolve a business
problem ?
I work in the Corporate Marketing Department of a large bank . My assignment is to help the consumer retail banking Marketing Department improve their customer relationship . To do that I was provided with a ton of consumer data , some NPS data on various channels ( online , mobile , branch … ) . However , none of this made enough sense to understand what our consumers would like to change or improve in their relationship with the bank . With the whole Marketing department , we decided to do several brainstorming using everything we already know about customers to try to imagine what problems they are facing and what solutions we can bring . After a couple of weeks , we had more consumer data , and we had around 25 ideas / projects that the team came up with as potential solutions . So the challenge is to select a few of them to take them further .
2 . Selection : Mind Mapping , how to use collective wisdom
to align people and focus on a smaller portfolio of ideas
I decided to use the Mind Mapping tool , not to display all the data we have to find patterns , we did that already but to organize the 25 ideas that came from brainstorming with their relevant data , for people to discuss around them , pick the one they prefer and let the crowd ( small crowd 12 people were involved ) decide which of those ideas we should really elaborate on and present to management . All ideas were presented the same way to avoid any bias .
3 . Application : an “ art gallery ” with 25 pieces of art to
choose from
All ideas we presented the exact same way in a very large conference room at the bank . Each idea had a title , the problem it is trying to solve , the data or insights that make it relevant from a customer standpoint and an educated guess on how difficult / costly it would be to implement . It was presented on a single paperboard page pinned to the wall . The names of the people who came up with the idea were never mentioned .
I asked the participants to take 5 stick notes , one was yellow and the value was 10 , two were blue with a value of 5 and 3 were orange with a value of 1 . I asked them to take a notebook with them as well as they walk in the conference room looking at the boards . The objective was to put one sticky note on the ideas they like the most or seemed doable or any reason they can think of with the value they would give to it . They had to make notes in their notebook on why this idea and why this value . After 45 minutes everybody sat in the middle of the room , all the sticky notes were on the board and discussions already started between the participants as the number of notes and their colors made very clear what ideas looked like the best .
4 . Insight : no politics , no BS , no bias , just sticky notes to
show clearly what stands out
The main advantage from that tool , at least in my case , is that the answers revealed themselves to all participants in a very objective way . We just had to count the value of the notes on the board to establish a list of ideas that wowed . Out of 25 , 5 were clearly standing out , and 7 were in the same range , the others were out of the picture . It eliminated all useless and endless discussions trying to convince others . It made it clear and simple , the participants were attracted by the same ideas for good reasons . And for me as a facilitator it was easier to try to reduce the 7 to 5 than 25 to 10 , as the discussions were very objective . I think that this tool made it easier for the participants to compare , look at the different ideas , different boards , talk about it , think about it , come back and decide to put value on it or not . They were able to do it at their own pace and made their decision as they pass an idea or later , it made the “ ideas ” , an object that you look at and like or not , not just a concept , ot gives it some reality
5 . Approach : Next time I will bring people from outside
the group !
In this case , the Mind Mapping tool , Art Gallery presentation worked beautifully . However , the ideas were created by people from the Marketing Department who work together and may have some bias , and clearly when you are working on ideas to solve customer issues Marketing is not the only function to take part in the project . So next time , I will probably do the same idea phase but will present the ideas with a little bit more detail and bring people from outside Marketing to review them in the same way , bring people from Ops , IT , Sales … it will probably bring new fresh eyes on those ideas and bring a different result .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21777 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Period End Closing Calendar Standardization in Asia Market
Challenge I am a member of my organization ’s Record to Report ( R2R ) general ledger department or also known as R2R GL and my challenge is to improve the workflow activities and projects ) within department in order to make every activity to be efficiently and effectively so we can save more time and focus on other project for development purpose . In this department , we have one activity named as Period End Closing Calendar ( PEC Calendar ) which used for closing activities time schedule so each department can know when is the deadline time for each activity . The purpose of this project is to standardize layout , format , and description activities for Period End Closing Calendar ( PEC Calendar ) in all Asia market . The project scope includes R2R GL team which consist of 3 employees ( analyst , senior analyst , and supervisor ) , as well as R2R Fixed asset department , with whom we work closely . The project should not exceed 2 months period and the solution should include an even distribution of working hours amongst the team members . The goals are to uncover what our GL team and also other team which work closely with us consider to be ineffective or problematic with regard to the layout , description list of Period End Closing Calendar ( PEC Calendar ) . Selection Our team has already gone through several checking on the old version of PEC Calendar that we usually used and took a look on which are lacking and still not standardized so can cause confusion to other team who use this PEC calendar . After those checking , we ’ve already figured out what need to be updated and standardized , so our team are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype . Application For our first learning launch , we focused on the structure and layout of Period End Closing Calendar ( PEC Calendar ) for each market in Asia . Thus we need to collect data of PEC calendar from each market then summarize all of PEC to one file . From this summary file , we found out many of those activities are similar to one another which is quite not so efficient and not effective . For our second learning launch , in particular , we wanted to see if we could structure our task code , task description , and who the person responsible with to be standardized for all of Asia market . We try to combine some of activities which similar one another in some markets to summarize them in one new standardize activity so no need to have a lot of line activities in PEC calendar schedule . Our project team went through around two weeks to summary those similar activities . Next , we confirmed to each market whether we can structure those activities into one line activity which can be described the same meaning . This crosscheck with each market happened around one week timeframe to complete before we decided the final draft . We
expected to produce a document with a clear description of our new properly and effectively PEC calendar schedule . For our third learning launch , we also focus on confirming the list of activities on PEC calendar that already standardized to other team such as R2R Fixed Asset team . Since some of those activities mostly related with fixed asset team so we need to confirm if they are already agree with the new standardization that we try to propose . The review from R2R Fixed Asset team required around one week timeframe , then the PEC calendar sent back to our team for some revises and ask for final confirmation to Fixed Asset team . After the draft for standardization PEC calendar ready , we conducted a socialization to all senior analyst which handled Asia market . On this step , we want to share the latest version of standardization PEC calendar to all of the senior which is responsible as the person in charge who make this period end closing calendar for each market . From this presentation , we explained about what the background is , how we do the standardization , and what we improve by doing this . Our team also ask the senior analysts to recheck once again the latest version of PEC calendar and give feedback to us if there anything to be added or revised to be adapted according to each market situation . We give them one week time for checking and rereview and we ’ll get back to them after three days time doing the revision . In case there are some new activities or changes , feel free for other department or PIC from each market to contact us through mail . Insight By applying the learning launch tool , our team identified that our assumptions to standardize naming convention and template for Period End Closing calendar in Asia market has been successfully implemented . Person in charge for each market find this standardization project to be useful and more effective and efficient . This approach died improve our workload and save more time because we have one Period End Closing Standard which already standardized so all Asia market can use same code task and description and do n’t cause any confusion to affiliate and other department . Our actual results were slightly different from what we anticipated , since sometimes still there are some revision from other team , while our team was open to any improvement to make the PEC calendar easier to use . Moving forward , our team will review all of suggestions and try to make it better or expand the same standardization approach for other market outside Asia . Approach Given that our team has already gone through several design thinking tools and we found it the learning launch is the appropriate tool . As mentioned , our team needs to review the insight gained from our current project and using this insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come to a better version workflow .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Period End Closing Calendar Standardization in Asia Market
Challenge I am a member of my organization ’s Record to Report ( R2R ) general ledger department or also known as R2R GL and my challenge is to improve the workflow activities and projects ) within department in order to make every activity to be efficiently and effectively so we can save more time and focus on other project for development purpose . In this department , we have one activity named as Period End Closing Calendar ( PEC Calendar ) which used for closing activities time schedule so each department can know when is the deadline time for each activity . The purpose of this project is to standardize layout , format , and description activities for Period End Closing Calendar ( PEC Calendar ) in all Asia market . The project scope includes R2R GL team which consist of 3 employees ( analyst , senior analyst , and supervisor ) , as well as R2R Fixed asset department , with whom we work closely . The project should not exceed 2 months period and the solution should include an even distribution of working hours amongst the team members . The goals are to uncover what our GL team and also other team which work closely with us consider to be ineffective or problematic with regard to the layout , description list of Period End Closing Calendar ( PEC Calendar ) . Selection Our team has already gone through several checking on the old version of PEC Calendar that we usually used and took a look on which are lacking and still not standardized so can cause confusion to other team who use this PEC calendar . After those checking , we ’ve already figured out what need to be updated and standardized , so our team are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype . Application For our first learning launch , we focused on the structure and layout of Period End Closing Calendar ( PEC Calendar ) for each market in Asia . Thus we need to collect data of PEC calendar from each market then summarize all of PEC to one file . From this summary file , we found out many of those activities are similar to one another which is quite not so efficient and not effective . For our second learning launch , in particular , we wanted to see if we could structure our task code , task description , and who the person responsible with to be standardized for all of Asia market . We try to combine some of activities which similar one another in some markets to summarize them in one new standardize activity so no need to have a lot of line activities in PEC calendar schedule . Our project team went through around two weeks to summary those similar activities . Next , we confirmed to each market whether we can structure those activities into one line activity which can be described the same meaning . This crosscheck with each market happened around one week timeframe to complete before we decided the final draft . We
expected to produce a document with a clear description of our new properly and effectively PEC calendar schedule . For our third learning launch , we also focus on confirming the list of activities on PEC calendar that already standardized to other team such as R2R Fixed Asset team . Since some of those activities mostly related with fixed asset team so we need to confirm if they are already agree with the new standardization that we try to propose . The review from R2R Fixed Asset team required around one week timeframe , then the PEC calendar sent back to our team for some revises and ask for final confirmation to Fixed Asset team . After the draft for standardization PEC calendar ready , we conducted a socialization to all senior analyst which handled Asia market . On this step , we want to share the latest version of standardization PEC calendar to all of the senior which is responsible as the person in charge who make this period end closing calendar for each market . From this presentation , we explained about what the background is , how we do the standardization , and what we improve by doing this . Our team also ask the senior analysts to recheck once again the latest version of PEC calendar and give feedback to us if there anything to be added or revised to be adapted according to each market situation . We give them one week time for checking and rereview and we ’ll get back to them after three days time doing the revision . In case there are some new activities or changes , feel free for other department or PIC from each market to contact us through mail . Insight By applying the learning launch tool , our team identified that our assumptions to standardize naming convention and template for Period End Closing calendar in Asia market has been successfully implemented . Person in charge for each market find this standardization project to be useful and more effective and efficient . This approach died improve our workload and save more time because we have one Period End Closing Standard which already standardized so all Asia market can use same code task and description and do n’t cause any confusion to affiliate and other department . Our actual results were slightly different from what we anticipated , since sometimes still there are some revision from other team , while our team was open to any improvement to make the PEC calendar easier to use . Moving forward , our team will review all of suggestions and try to make it better or expand the same standardization approach for other market outside Asia . Approach Given that our team has already gone through several design thinking tools and we found it the learning launch is the appropriate tool . As mentioned , our team needs to review the insight gained from our current project and using this insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come to a better version workflow .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11321 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I think that all tools are important and have a lot of challenges , because everything in the world it ’s change all the time , then we have to towards this movement , through studying , understanding the best way to do it . Also , I truly believe that companies begin understanding that the quickly evolution is made for people , then we have to specialize to understand the people , describe what they want ? What they dream ? What they need ? What can we do to be better for them ? After these answers , we can offer right solutions of them , that ’s why I chose Visualization , because it ’s a good way to know these answers . In my mind , it ’s really simple to understand and accept that we have to focus in human , in their life ’s , their needs . This is the gap that we can work and increase value .
Select
For me , I would like to start my challenge with Visualization , because in my opinion when we begin to analyze any problem , we have to break down the first barrier if exist , it ’s to get a start a good relationship with stakeholders and users ( if are not the same person ) , because these people give us all the information that we need , through your mindsets , your feelings , your emotions , your behaviors , your life and your knowledge , but we have to search other information ’s to complete our job too . In my career , I had opportunities to do this job to understand the people , using empathy , but I always think that I can learn more how to do better that I know , that ’s why I think Visualization it ’s a great way . Another thing is I think that Visualization tools provide to show what we are talking , because we can use resources to materialize the conversation , the understanding , search , even the stakeholders does n’t know the right way or what ’s the real problem , and we can help them to do this . I ’m totally agree about Visualization video because its complete meaning to make a tangible and concrete , draw a picture , tell a story , take a photo , make a map , etc . Also with what Angela Meyer saying on this video “ It ’s really important to be able to understand the way that to communicate to people ” , because from this material we can work and find the definition and solution .
Application
First thing we need to know is who are the main stakeholders , specially who can hammer for definitions , and have the information or who knows the way to find the information . The next step is plan our meetings , ask about materials of problems , interviewers to understand the situation , routine of them , who have the problem . After that , we can schedule visit at the local where the problem happens , to observe what happens around the people evolved at the problem , because we can dig for information that we need , understand the context . This give us means , and probably the answers .
After defining who have to work together us , how we can do it , we have to discover the problem , and very important : deep to understand why exist this problem . We have to ask us if we really understand the problem , if we need to take a look again , and maybe talk with stakeholders and sure if our meaning its correct , sometimes we need to receive accepted about the problem . Sometimes we can use past data , to help us to understand more about the problem . Next step to application is to use resources to show for stakeholders what we talk , what we are seeing , what they saying , what we reading through explanations with stories and draws , for example , to them line up with them .
Insights
For insights , I think that it ’s a matter of necessity to register everything , from the search about users , process , some information , feedbacks , meetings , visits and know - how from someone of the team , because we can understand the situations , identify where , what and why we can work , also help us to prioritize . All the insights we can organize and show for them . The insights history it ’s good because we can know about opportunities , success , failed , risks , and also help us to take best decision , not only for definition , but for do n’t do it some failed decision . But I recognize that it ’s not easy to management all insights , because some it ’s does n’t importance or it ’s does n’t matter about theme , that ’s why we have to know how to guide the situation .
Approach
I like to use the process User Centered Design , because is based to understanding users , tasks and environments , could be embedded into agile , waterfall or other kind of process for approach . Also , because this process it ’s human centered , then we can give most valuable solution . But for all situation we have to look about time for activities , budget , and what they expected , then I think that for Visualization we have a lot of kind of resources to work , and this it ’s very interesting , because we have many ways it ’s depends on the situation . For quickly information about User Center Design you can see on this website : https://www.usability.gov/what-and-why/user-centered-design.html Thank you ! Roberta Corona
| EMAIL:
ID_NUM:
NAME_STUDENT: Roberta Corona
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I think that all tools are important and have a lot of challenges , because everything in the world it ’s change all the time , then we have to towards this movement , through studying , understanding the best way to do it . Also , I truly believe that companies begin understanding that the quickly evolution is made for people , then we have to specialize to understand the people , describe what they want ? What they dream ? What they need ? What can we do to be better for them ? After these answers , we can offer right solutions of them , that ’s why I chose Visualization , because it ’s a good way to know these answers . In my mind , it ’s really simple to understand and accept that we have to focus in human , in their life ’s , their needs . This is the gap that we can work and increase value .
Select
For me , I would like to start my challenge with Visualization , because in my opinion when we begin to analyze any problem , we have to break down the first barrier if exist , it ’s to get a start a good relationship with stakeholders and users ( if are not the same person ) , because these people give us all the information that we need , through your mindsets , your feelings , your emotions , your behaviors , your life and your knowledge , but we have to search other information ’s to complete our job too . In my career , I had opportunities to do this job to understand the people , using empathy , but I always think that I can learn more how to do better that I know , that ’s why I think Visualization it ’s a great way . Another thing is I think that Visualization tools provide to show what we are talking , because we can use resources to materialize the conversation , the understanding , search , even the stakeholders does n’t know the right way or what ’s the real problem , and we can help them to do this . I ’m totally agree about Visualization video because its complete meaning to make a tangible and concrete , draw a picture , tell a story , take a photo , make a map , etc . Also with what Angela Meyer saying on this video “ It ’s really important to be able to understand the way that to communicate to people ” , because from this material we can work and find the definition and solution .
Application
First thing we need to know is who are the main stakeholders , specially who can hammer for definitions , and have the information or who knows the way to find the information . The next step is plan our meetings , ask about materials of problems , interviewers to understand the situation , routine of them , who have the problem . After that , we can schedule visit at the local where the problem happens , to observe what happens around the people evolved at the problem , because we can dig for information that we need , understand the context . This give us means , and probably the answers .
After defining who have to work together us , how we can do it , we have to discover the problem , and very important : deep to understand why exist this problem . We have to ask us if we really understand the problem , if we need to take a look again , and maybe talk with stakeholders and sure if our meaning its correct , sometimes we need to receive accepted about the problem . Sometimes we can use past data , to help us to understand more about the problem . Next step to application is to use resources to show for stakeholders what we talk , what we are seeing , what they saying , what we reading through explanations with stories and draws , for example , to them line up with them .
Insights
For insights , I think that it ’s a matter of necessity to register everything , from the search about users , process , some information , feedbacks , meetings , visits and know - how from someone of the team , because we can understand the situations , identify where , what and why we can work , also help us to prioritize . All the insights we can organize and show for them . The insights history it ’s good because we can know about opportunities , success , failed , risks , and also help us to take best decision , not only for definition , but for do n’t do it some failed decision . But I recognize that it ’s not easy to management all insights , because some it ’s does n’t importance or it ’s does n’t matter about theme , that ’s why we have to know how to guide the situation .
Approach
I like to use the process User Centered Design , because is based to understanding users , tasks and environments , could be embedded into agile , waterfall or other kind of process for approach . Also , because this process it ’s human centered , then we can give most valuable solution . But for all situation we have to look about time for activities , budget , and what they expected , then I think that for Visualization we have a lot of kind of resources to work , and this it ’s very interesting , because we have many ways it ’s depends on the situation . For quickly information about User Center Design you can see on this website : https://www.usability.gov/what-and-why/user-centered-design.html Thank you ! Roberta Corona
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Roberta Corona"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 6830 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Challenge
I work as an International Trade Service Specialist in one of the largest financial institutions in Thailand . My responsibility involves advising on international trade services for corporate business clients and trade finance operation staffs as well as coordinating with relationship managers and cash management team to track and boost the use of credit utilization and international trade transactions . This role requires knowledge of international trade and products in order to give customers and staffs the right information , and to increase trade turnover . My / our challenge is that not everyone in the department has the same level of knowledge . Previously , when any of my coworkers needs to seek help with detail of a product , he / she will go and ask another coworker who is believed to be the master of that certain product . We had a few meetings and came up with the idea of a “ Products on Shelf ” project .
Selection
In order to overcome the challenge , I decided to do an experiment by creating a web portal where everyone can share their knowledge and resources ( put “ Products on Shelf ” ) and to test whether it will help to increase our abilities to help customers when needed by having the same level of knowledge . The tool " Learning Launch " is used for this case . I created a very simple web portal and asked everyone to go on that web portal and share their knowledge with others .
Application
After brainstorming with my coworkers , I created the portal using an existing platform — Microsoft Teams — which only took me 30 minutes to set up and send e - mail to everyone about this portal . I wanted to see if my coworkers would gain more knowledge from one another through this portal and could eventually have the same level of knowledge with a hope that everyone would be happy to use this web portal instead of just asking one person with particular expertise , got the answer , and then the rest still have no idea . With a “ Product on Shelf ” portal , everyone all have an equal access to the information .
Insight
After launching the “ Product on Shelf ” portal on Microsoft Teams , I found an obstacle of different generations of my coworkers who are not familiarized with technology . So , there were fewer corporations than I expected . I also received some feedback that the old traditional way of sharing knowledge is good enough and the portal does not seems suitable for older generations . Therefore , I will soon review this learning launch and plan to find a better way for the team to overcome the issue of unequal level of knowledge within the department
Approach
Having a challenge that the older generations have a hard time with technology , I think I might have to use visualization as the next tool . When I sent an e - mail to my coworkers to introduce the portal , maybe I did not use a diagram to explain how to use the portal . For
future approach , apart from using words alone I will use image and diagram to make a manual guide to make it easier for my coworkers to understand how to use the portal .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Challenge
I work as an International Trade Service Specialist in one of the largest financial institutions in Thailand . My responsibility involves advising on international trade services for corporate business clients and trade finance operation staffs as well as coordinating with relationship managers and cash management team to track and boost the use of credit utilization and international trade transactions . This role requires knowledge of international trade and products in order to give customers and staffs the right information , and to increase trade turnover . My / our challenge is that not everyone in the department has the same level of knowledge . Previously , when any of my coworkers needs to seek help with detail of a product , he / she will go and ask another coworker who is believed to be the master of that certain product . We had a few meetings and came up with the idea of a “ Products on Shelf ” project .
Selection
In order to overcome the challenge , I decided to do an experiment by creating a web portal where everyone can share their knowledge and resources ( put “ Products on Shelf ” ) and to test whether it will help to increase our abilities to help customers when needed by having the same level of knowledge . The tool " Learning Launch " is used for this case . I created a very simple web portal and asked everyone to go on that web portal and share their knowledge with others .
Application
After brainstorming with my coworkers , I created the portal using an existing platform — Microsoft Teams — which only took me 30 minutes to set up and send e - mail to everyone about this portal . I wanted to see if my coworkers would gain more knowledge from one another through this portal and could eventually have the same level of knowledge with a hope that everyone would be happy to use this web portal instead of just asking one person with particular expertise , got the answer , and then the rest still have no idea . With a “ Product on Shelf ” portal , everyone all have an equal access to the information .
Insight
After launching the “ Product on Shelf ” portal on Microsoft Teams , I found an obstacle of different generations of my coworkers who are not familiarized with technology . So , there were fewer corporations than I expected . I also received some feedback that the old traditional way of sharing knowledge is good enough and the portal does not seems suitable for older generations . Therefore , I will soon review this learning launch and plan to find a better way for the team to overcome the issue of unequal level of knowledge within the department
Approach
Having a challenge that the older generations have a hard time with technology , I think I might have to use visualization as the next tool . When I sent an e - mail to my coworkers to introduce the portal , maybe I did not use a diagram to explain how to use the portal . For
future approach , apart from using words alone I will use image and diagram to make a manual guide to make it easier for my coworkers to understand how to use the portal .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11427 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | TOOLS USED FOR THIS COURSE IS VISUALIZATION
Challenge :
Here I am going to describe the challenges , which I faced in my research . I did my research in the field of Air pollution , I also predicted the Movement of air pollutants in the atmosphere with reference to the existing Meteorological conditions . In my research I can simulate the Meteorological conditions by using a MET model and also I can use a Dispersion model to predict the movement of air pollutants . The real challenge in my research is how the peoples living in that areas are affected because of the air pollution .
Selection :
The selected tool for the research is AERMOD ( AIR DISPERSION MODEL- US EPA ) , The model uses Gaussian plume model as the base . AERMOD was developed by American Meteorological society/ Environmental protection regulatory . It is a steady state model and widely used in the plume dispersion studies . AERMOD model is used as a regulatory tool in policy making for many air pollution management programs . AERMOD dispersion model consist of two Pre - processors namely AERMET ( A meteorological pre - processor ) and AERMAP ( A terrain data Pre - Processor ) . Aermet is a pre - processor software used in the AERMOD dispersion model exclusively used to analyses and predict the METEOROLOGICAL conditions . Dispersion of pollutants especially in the gaseous form purely depends on the meteorological conditions like Wind Speed , Wind direction , ambient temperature and the mixing height . Both Meteorological parameters as well as the emission parameters will be considered as the Input parameters for the AERMOD model .
AERMOD is an advanced dispersion model developed by American Meteorological society and I selected this model because accuracy of prediction is very high in case of AERMOD model .
Application :
I used the AERMOD model to predict the movement of pollutants in the environment and also the Meteorological scenarios with respect to the pollutants behaviour .
The components of Aermod model are described below .
COMPONENTS DESCRIPTION
AERMET A meteorological pre - processor
AERMAP A terrain data pre - processor
AERMOD A dispersion model
Suitable inputs were given to the model and the output results were obtained from the model , which clearly explains the pollutants transportation and the meteorological conditions for the study area .
The dispersion model tool is applied effectively and successfully . The output results were almost 90 % correlated with the actual results .
Insight
From this model I clearly understand , how the emissions coming out from the Industry stacks , how the emissions mixing with the atmospheric gases . And also I clearly understand how the pollutants move in the atmosphere with respect to meteorological parameters . Now I also conducted the health survey along in the path of the pollutants . The health survey results almost 90 % exactly correlated with the Prediction results . Now I can suggest , some of the health impact studies due to air pollution , these dispersion model results will serve as a Key tool in impact prediction .
Approach
For current research I considered my pollutants source as chimney and it will considered as a fixed source as well as the point source . The same Dispersion model ( AERMOD ) can also be used for the fugitive source ( non - point source , eg : Landfill gases ) and the vehicular emissions ( Non- fixed source ) . We can also use the tool for the studies associated with volume source of pollutions and the Vehicular emissions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: TOOLS USED FOR THIS COURSE IS VISUALIZATION
Challenge :
Here I am going to describe the challenges , which I faced in my research . I did my research in the field of Air pollution , I also predicted the Movement of air pollutants in the atmosphere with reference to the existing Meteorological conditions . In my research I can simulate the Meteorological conditions by using a MET model and also I can use a Dispersion model to predict the movement of air pollutants . The real challenge in my research is how the peoples living in that areas are affected because of the air pollution .
Selection :
The selected tool for the research is AERMOD ( AIR DISPERSION MODEL- US EPA ) , The model uses Gaussian plume model as the base . AERMOD was developed by American Meteorological society/ Environmental protection regulatory . It is a steady state model and widely used in the plume dispersion studies . AERMOD model is used as a regulatory tool in policy making for many air pollution management programs . AERMOD dispersion model consist of two Pre - processors namely AERMET ( A meteorological pre - processor ) and AERMAP ( A terrain data Pre - Processor ) . Aermet is a pre - processor software used in the AERMOD dispersion model exclusively used to analyses and predict the METEOROLOGICAL conditions . Dispersion of pollutants especially in the gaseous form purely depends on the meteorological conditions like Wind Speed , Wind direction , ambient temperature and the mixing height . Both Meteorological parameters as well as the emission parameters will be considered as the Input parameters for the AERMOD model .
AERMOD is an advanced dispersion model developed by American Meteorological society and I selected this model because accuracy of prediction is very high in case of AERMOD model .
Application :
I used the AERMOD model to predict the movement of pollutants in the environment and also the Meteorological scenarios with respect to the pollutants behaviour .
The components of Aermod model are described below .
COMPONENTS DESCRIPTION
AERMET A meteorological pre - processor
AERMAP A terrain data pre - processor
AERMOD A dispersion model
Suitable inputs were given to the model and the output results were obtained from the model , which clearly explains the pollutants transportation and the meteorological conditions for the study area .
The dispersion model tool is applied effectively and successfully . The output results were almost 90 % correlated with the actual results .
Insight
From this model I clearly understand , how the emissions coming out from the Industry stacks , how the emissions mixing with the atmospheric gases . And also I clearly understand how the pollutants move in the atmosphere with respect to meteorological parameters . Now I also conducted the health survey along in the path of the pollutants . The health survey results almost 90 % exactly correlated with the Prediction results . Now I can suggest , some of the health impact studies due to air pollution , these dispersion model results will serve as a Key tool in impact prediction .
Approach
For current research I considered my pollutants source as chimney and it will considered as a fixed source as well as the point source . The same Dispersion model ( AERMOD ) can also be used for the fugitive source ( non - point source , eg : Landfill gases ) and the vehicular emissions ( Non- fixed source ) . We can also use the tool for the studies associated with volume source of pollutions and the Vehicular emissions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10437 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Anas Naser
1 . Challenge :
I work in a special sales unit inside a big multi - national manufacturing business . Our Sales unit is specialized in Travel Retail channel ( Airports , cruise ships , boarder stores , etc ) . The unit is semi - autonomous in terms of structure , strategy , internal processes and business objectives than the rest of the company . The unit structure consists of three departments : Sales , Marketing , and Finance . The other resources ( example : HR ) are leveraged from the total group . The challenge that the unit is facing is in internal communication between the three departments . The current communication is intense , casual , and repetitive in many cases . This is causing considerable time to be wasted in answering communications and providing information .
2 . Selection :
An ambassador was selected from each department ( Sales , marketing , and finance ) to tackle this issue . It was agreed to use Visualization as a tool to highlight the current What Is ? Situation . According to Fatma Ivanova and Sandeep Jones ’s book “ Designing for Growth ” , this tool transforms information into images and is used to make sense of our observation of customers and their journey , in our case the customers are actually personnel in each dept .
3 . Application :
The ambassadors agreed to be included in cc in any info or feedback request sent by someone in their department to another department . For example , if a marketing personnel sends a request for retail prices overview to a sales personel , he or she needs to put the marketing ambassador in cc in this email . Then all ambassadors will collect data over a certain period of time and all information will be demonstrated in one visual . A geometric symbol was assigned to each unit ( Rectangular : sales , triangle : Marketing , square : Finance ) . Arrows were used to indicate the direction of info request or communications from one department to another . The font thickness and colour of the arrows indicated the number of times an info was requested ( for example : blue Thin arrow/1 to 2 requests – red thick arrow/3 or more ) . Since there are many types of requests which could not be demonstrated on the visualization tool , this type of information was left to the ambassadors to highlight in a summary below the visual .
4 . Insight :
After compiling and translating all data into the visualization tool , the following observations were clear :
a. Thick and red arrows heading from finance and marketing towards sales
department .
b. Thick and red arrows heading from sales to marketing ( thus two - way heavy
communications between both departments ) .
c. Black thin arrows heading from marketing and sales departments towards
finance .
Additionally , the ambassadors indicated below the Visualization tool that some requests were actually repetitive . From this overview it was clear that sales and marketing departments lacked a coherent - single data base to share with the other units . Since the red thick arrows pointed out mostly to sales from the other departments , this indicated that this department was a major source of information from the field of business while it did n’t have a common and regular source for this information . Each sales region had a different form of the same data and each kept it in isolation of the rest of the regions and departments . Marketing had the same issue to a lesser degree . The best practice was finance department , which managed to keep a meaningful and updated source which they used to systematically share information with the other departments . By using this design thinking tool , we were able to demonstrate dull data in an interesting way to all stakeholders in one snap shot . We were able to indicate the magnitude of the communication problem per department and where mostly the problem lays . Also we were able to indicate a department that might have a best - practise approach that we might be able to build on ( finance ) .
5 . Approach :
The Visualization tool was a great indicator but it had limitations too . As can be seen above , ambassadors from each department had to quote impressions or feedbacks from remembers of their departments . Perhaps in next round of finding out What is , we could use Journey mapping to add another layer of info . This layer would simultaneously present the highs and lows of each dept in connection to the others on the same journey or process of work . In this case we could capture stages of struggle between the departments , where a high point of one department is a low point for another on the same stage , and try to make all the journey of all departments a journey of high points . Thank you .
| EMAIL:
ID_NUM:
NAME_STUDENT: Anas Naser
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Anas Naser
1 . Challenge :
I work in a special sales unit inside a big multi - national manufacturing business . Our Sales unit is specialized in Travel Retail channel ( Airports , cruise ships , boarder stores , etc ) . The unit is semi - autonomous in terms of structure , strategy , internal processes and business objectives than the rest of the company . The unit structure consists of three departments : Sales , Marketing , and Finance . The other resources ( example : HR ) are leveraged from the total group . The challenge that the unit is facing is in internal communication between the three departments . The current communication is intense , casual , and repetitive in many cases . This is causing considerable time to be wasted in answering communications and providing information .
2 . Selection :
An ambassador was selected from each department ( Sales , marketing , and finance ) to tackle this issue . It was agreed to use Visualization as a tool to highlight the current What Is ? Situation . According to Fatma Ivanova and Sandeep Jones ’s book “ Designing for Growth ” , this tool transforms information into images and is used to make sense of our observation of customers and their journey , in our case the customers are actually personnel in each dept .
3 . Application :
The ambassadors agreed to be included in cc in any info or feedback request sent by someone in their department to another department . For example , if a marketing personnel sends a request for retail prices overview to a sales personel , he or she needs to put the marketing ambassador in cc in this email . Then all ambassadors will collect data over a certain period of time and all information will be demonstrated in one visual . A geometric symbol was assigned to each unit ( Rectangular : sales , triangle : Marketing , square : Finance ) . Arrows were used to indicate the direction of info request or communications from one department to another . The font thickness and colour of the arrows indicated the number of times an info was requested ( for example : blue Thin arrow/1 to 2 requests – red thick arrow/3 or more ) . Since there are many types of requests which could not be demonstrated on the visualization tool , this type of information was left to the ambassadors to highlight in a summary below the visual .
4 . Insight :
After compiling and translating all data into the visualization tool , the following observations were clear :
a. Thick and red arrows heading from finance and marketing towards sales
department .
b. Thick and red arrows heading from sales to marketing ( thus two - way heavy
communications between both departments ) .
c. Black thin arrows heading from marketing and sales departments towards
finance .
Additionally , the ambassadors indicated below the Visualization tool that some requests were actually repetitive . From this overview it was clear that sales and marketing departments lacked a coherent - single data base to share with the other units . Since the red thick arrows pointed out mostly to sales from the other departments , this indicated that this department was a major source of information from the field of business while it did n’t have a common and regular source for this information . Each sales region had a different form of the same data and each kept it in isolation of the rest of the regions and departments . Marketing had the same issue to a lesser degree . The best practice was finance department , which managed to keep a meaningful and updated source which they used to systematically share information with the other departments . By using this design thinking tool , we were able to demonstrate dull data in an interesting way to all stakeholders in one snap shot . We were able to indicate the magnitude of the communication problem per department and where mostly the problem lays . Also we were able to indicate a department that might have a best - practise approach that we might be able to build on ( finance ) .
5 . Approach :
The Visualization tool was a great indicator but it had limitations too . As can be seen above , ambassadors from each department had to quote impressions or feedbacks from remembers of their departments . Perhaps in next round of finding out What is , we could use Journey mapping to add another layer of info . This layer would simultaneously present the highs and lows of each dept in connection to the others on the same journey or process of work . In this case we could capture stages of struggle between the departments , where a high point of one department is a low point for another on the same stage , and try to make all the journey of all departments a journey of high points . Thank you .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Anas Naser"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10431 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge and Selection :
Storytelling is used in design as a technique to get insight into users , build empathy and access them emotionally . With stories , designers speak via Aristotle ’s points of plot , character , theme , diction , melody , décor and spectacle to increase the appeal of what they offer and provide a solid understanding of the users . As we learn about our world through metaphors , not bullet - point specifications , storytelling is the best way to relate to audiences . Effective storytelling means going beyond getting users emotionally invested , to keeping them engaged after their experiences , too , so they attach more meaning to our products / services . Brands do this — building an “ auxiliary product ” of an experience to advertise their goods and idealized lifestyles . When I work with seniors , we share stories for different reasons . Often they 're lonely and are so happy to share stories of their lives with me to connect and they find meaning in sharing these experiences as a form of teaching and/or legacy , in a sense . I use this information to develop different strategies to try and find a way that works for them to gain more independence in the areas they find lacking in their lives .
Application :
Have you seen this Guinness marketing video ? A significant change in the
Guinness marketing strategy we believe . The strategy is using simple storytelling to gain our attention . Refreshing . Let ’s examine this video and strategy and what contributes to their strengths and weaknesses . We want to evaluate if it has the ability to influence and persuade with its storytelling . Everyone hates TV commercials , and this is a well - known fact amongst the people who make TV commercials . Fortunately , a few brands and ad agencies are turning things around with genuine , heartfelt storytelling marketing . Guinness is trying to become one of these brands .
Insight and Approach :
As you can see , this Guinness ad veers away from the clichéd beer model and
creates its own : beer - drinking , manly men that can be both strong and sensitive . It also creates an impactful and unique message promoting qualities like dedication , loyalty and friendship : Guinness is no stranger to effective video marketing . This new video reached three million views within four days of online release . A simple plot ; a game of wheelchair basketball followed by a pint of Guinness . The twist is that only one of the men in the group is an actual wheelchair user — the rest , it seems , are his friends who are playing wheelchair basketball so that they can all play together .
Guinness flips the switch by presenting a group of athletic , beer - drinking men
who are defined as much by their kindness as their physical strength . ”
The reason I admire this story so much is simple : it ’s different , thoughtful and
has an unexpected ending . While many beer advertisements rely on slapstick humor , an overkill of masculinity and a simple message , “ drink our beer , ” this one takes a different approach . It is both effective and creative .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge and Selection :
Storytelling is used in design as a technique to get insight into users , build empathy and access them emotionally . With stories , designers speak via Aristotle ’s points of plot , character , theme , diction , melody , décor and spectacle to increase the appeal of what they offer and provide a solid understanding of the users . As we learn about our world through metaphors , not bullet - point specifications , storytelling is the best way to relate to audiences . Effective storytelling means going beyond getting users emotionally invested , to keeping them engaged after their experiences , too , so they attach more meaning to our products / services . Brands do this — building an “ auxiliary product ” of an experience to advertise their goods and idealized lifestyles . When I work with seniors , we share stories for different reasons . Often they 're lonely and are so happy to share stories of their lives with me to connect and they find meaning in sharing these experiences as a form of teaching and/or legacy , in a sense . I use this information to develop different strategies to try and find a way that works for them to gain more independence in the areas they find lacking in their lives .
Application :
Have you seen this Guinness marketing video ? A significant change in the
Guinness marketing strategy we believe . The strategy is using simple storytelling to gain our attention . Refreshing . Let ’s examine this video and strategy and what contributes to their strengths and weaknesses . We want to evaluate if it has the ability to influence and persuade with its storytelling . Everyone hates TV commercials , and this is a well - known fact amongst the people who make TV commercials . Fortunately , a few brands and ad agencies are turning things around with genuine , heartfelt storytelling marketing . Guinness is trying to become one of these brands .
Insight and Approach :
As you can see , this Guinness ad veers away from the clichéd beer model and
creates its own : beer - drinking , manly men that can be both strong and sensitive . It also creates an impactful and unique message promoting qualities like dedication , loyalty and friendship : Guinness is no stranger to effective video marketing . This new video reached three million views within four days of online release . A simple plot ; a game of wheelchair basketball followed by a pint of Guinness . The twist is that only one of the men in the group is an actual wheelchair user — the rest , it seems , are his friends who are playing wheelchair basketball so that they can all play together .
Guinness flips the switch by presenting a group of athletic , beer - drinking men
who are defined as much by their kindness as their physical strength . ”
The reason I admire this story so much is simple : it ’s different , thoughtful and
has an unexpected ending . While many beer advertisements rely on slapstick humor , an overkill of masculinity and a simple message , “ drink our beer , ” this one takes a different approach . It is both effective and creative .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12689 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge I lead the product management team for an online marketplace that sells used cars . We connect potential car buyers with car dealerships . Our site features thousands of cars . We allow buyers to search for cars , apply relevant filters , browse car information ( photos , car history etc ) and enquire on specific cars . We define success by the number of enquiries submitted by our buyers . Our daily challenge is to find new ways of getting car buyers to submit enquiries on cars . More specifically , we came up with an idea which we needed to test . It was based on the following hypothesis : Car buyers would be willing to provide their contact details ( and enquire on a car ) in exchange for a free car history report. Selection The most appropriate tool to test our hypothesis appeared to be a “learning launch”. We knew that building the full solution would turn out to be costly ( reports are provided by a third party and our team would have had to build technical integrations ) . We decided to find the quickest and cheapest way to test our hypothesis . And if it turned out to be true , we would then dedicate engineering and product resources to building the proper solution . Application In order to test our hypothesis quickly and cheaply , we ran an A / B test on our website . We created a very “ light ” version of the new feature ( report download ) and only showed it to a portion of our users ( group A ) . Other users ( group B ) remained on the current experience and were not exposed to the report download feature . We ran the test for 3 weeks and compared results between group A and B. We agreed that our success metric should be “ enquiry conversion ” ( % of users who end up submitting an enquiry on a car ) . Group A enquiry conversion turned out to be significantly higher than that of group B ( +20 % ) ! This proved that our hypothesis was correct . From that point on , we knew that providing free reports to car buyers would lead to more car enquiries . It also provided us with data to build a business case and justify investing engineering and product resources to build the end solution . It ’s worth noting that our approach involved building a very light version of the feature . We opted for a manual process : when a user would request a report , an email would be sent to our customer service team who would purchase the report and email it back to them . Now that the
test has been successful , we can invest engineering resources to build a proper solution , having our system automatically querying the supplier ’s systems . Approach I believe the tool we selected ( learning launch ) was the right one . We started with a hypothesis , ran a quick test and got data to validate our hypothesis . That being said , there are a few things we could have done differently . During the test , we compared two versions of the product : A ( with the report download feature ) and B ( without the report download feature ) . Besides the new feature , A also included several usability tweaks . When the first set of results came through , we were unable to determine if the increase in enquiries was solely due to the report feature . We had to go back to the drawing board and re - run the test with the two versions ( A and B ) identical from a usability perspective . This allowed us to have absolute confidence that the increase in enquiries was due to people wanting to download reports .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge I lead the product management team for an online marketplace that sells used cars . We connect potential car buyers with car dealerships . Our site features thousands of cars . We allow buyers to search for cars , apply relevant filters , browse car information ( photos , car history etc ) and enquire on specific cars . We define success by the number of enquiries submitted by our buyers . Our daily challenge is to find new ways of getting car buyers to submit enquiries on cars . More specifically , we came up with an idea which we needed to test . It was based on the following hypothesis : Car buyers would be willing to provide their contact details ( and enquire on a car ) in exchange for a free car history report. Selection The most appropriate tool to test our hypothesis appeared to be a “learning launch”. We knew that building the full solution would turn out to be costly ( reports are provided by a third party and our team would have had to build technical integrations ) . We decided to find the quickest and cheapest way to test our hypothesis . And if it turned out to be true , we would then dedicate engineering and product resources to building the proper solution . Application In order to test our hypothesis quickly and cheaply , we ran an A / B test on our website . We created a very “ light ” version of the new feature ( report download ) and only showed it to a portion of our users ( group A ) . Other users ( group B ) remained on the current experience and were not exposed to the report download feature . We ran the test for 3 weeks and compared results between group A and B. We agreed that our success metric should be “ enquiry conversion ” ( % of users who end up submitting an enquiry on a car ) . Group A enquiry conversion turned out to be significantly higher than that of group B ( +20 % ) ! This proved that our hypothesis was correct . From that point on , we knew that providing free reports to car buyers would lead to more car enquiries . It also provided us with data to build a business case and justify investing engineering and product resources to build the end solution . It ’s worth noting that our approach involved building a very light version of the feature . We opted for a manual process : when a user would request a report , an email would be sent to our customer service team who would purchase the report and email it back to them . Now that the
test has been successful , we can invest engineering resources to build a proper solution , having our system automatically querying the supplier ’s systems . Approach I believe the tool we selected ( learning launch ) was the right one . We started with a hypothesis , ran a quick test and got data to validate our hypothesis . That being said , there are a few things we could have done differently . During the test , we compared two versions of the product : A ( with the report download feature ) and B ( without the report download feature ) . Besides the new feature , A also included several usability tweaks . When the first set of results came through , we were unable to determine if the increase in enquiries was solely due to the report feature . We had to go back to the drawing board and re - run the test with the two versions ( A and B ) identical from a usability perspective . This allowed us to have absolute confidence that the increase in enquiries was due to people wanting to download reports .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21740 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Mind Maps
Challenge
I am currently working with a firm whose main focus is to spread awareness amongst the
youth about the Employability Gap and thereby aiming to reduce this gap by organizing
seminars and workshops in order to develop the skills required . Initially , we asked various
groups of interns who are currently studying in college to discuss and decide amongst
themselves as to what all needed to be included in these sessions . After a week of
discussion within the groups , all the groups were made to interact with one another and all
the points that they had jotted down seemed to be contradicting as a result of which no
conclusion or idea could be finalized upon . In order to make this activity more interesting and
in order to arrive at some conclusion we decided to use Mind maps .
Selection
Mind maps are a diagrammatic way of visually outlining the information which is important . It
is a graphical and colorful way of representing information , and providing an easy and
concise way of understanding a huge topic as well as various aspects of that topic . It
involves deeply thinking of every aspect of the topic and discussing it by drawing mindmaps
which is easy to understand for everyone in the discussion room . It basically captures what is
going on in your mind . Also , since this is a graphical way of representing the information it
tends to attract more attention and is easier to understand . Application
As we had done earlier , we asked each intern to make a mindmap of their own which would
give details about who the target audience was , where the event should take place so that
maximum number of people are able to attend the workshops and seminars . Then each
group was made to finalize one mindmap amongst themselves which according to them was
most suitable . Once this was done , all the shortlisted mind maps were discussed and one
final mindmap was decided unanimously which gave the idea about the strategy that the
company needs to follow in order to attract maximum number of people and spread
awareness . The mindmap gave us a clear idea of who our target audience is , the locations
where we can attract maximum students , the amount of money they would be willing to pay
for the workshop and so on . As the mindmaps made were colorful and attractive the activity
proved to be interesting and fun and at the same time , we could reach a conclusion .
Insight My learning through this exercise was that Mindmaps provide a clear understanding of the
problem and help to reach more robust conclusions . During the construction and discussion
of mindmaps , each person had a clear understanding of what they wanted , what information
was necessary and what was not required . Mind Mapping helped reach a conclusion via
healthy discussions and brainstorming .
This exercise very clearly showed that visual techniques provide a better understanding of
the problems and help analyze various solutions in order to decide which would be the best
approach for the problem . They help in keeping the people focused on the discussion and
people recollect the things which were shown to them visually rather than verbally or
textually .
Approach What we as a firm , understood by using this tool was that Mindmap is the first step we
should include when we plan on discussing or brainstorming on any new topic . Graphically
discussing enables you to grab everyone ’s attention and divert it wherever you want them to
concentrate on . But with mind mapping , we would also include storytelling as an option . We
will combine both and ask the people to first make a mindmap of the topic of discussion and
also have a proof of work in the form of a story for each element they have added in their
mind map . Storytelling will help the person support his or her idea with a firm story which can connect to
the majority of the panel , this can be included in the final mindmap . Hence , mind map along
with storytelling can help keep the audience attentive and having a simplified set of points to
discuss along with a proof of work with a relatable story to support the point which was
added in their mind maps . In our case , we can ask our interns to make mind maps for the upcoming workshops which
we have planned , mark the important information like target audience , ways of promotion for
the event and other information and back each information with a story of the previous
events that they have hosted or have been a part of .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Mind Maps
Challenge
I am currently working with a firm whose main focus is to spread awareness amongst the
youth about the Employability Gap and thereby aiming to reduce this gap by organizing
seminars and workshops in order to develop the skills required . Initially , we asked various
groups of interns who are currently studying in college to discuss and decide amongst
themselves as to what all needed to be included in these sessions . After a week of
discussion within the groups , all the groups were made to interact with one another and all
the points that they had jotted down seemed to be contradicting as a result of which no
conclusion or idea could be finalized upon . In order to make this activity more interesting and
in order to arrive at some conclusion we decided to use Mind maps .
Selection
Mind maps are a diagrammatic way of visually outlining the information which is important . It
is a graphical and colorful way of representing information , and providing an easy and
concise way of understanding a huge topic as well as various aspects of that topic . It
involves deeply thinking of every aspect of the topic and discussing it by drawing mindmaps
which is easy to understand for everyone in the discussion room . It basically captures what is
going on in your mind . Also , since this is a graphical way of representing the information it
tends to attract more attention and is easier to understand . Application
As we had done earlier , we asked each intern to make a mindmap of their own which would
give details about who the target audience was , where the event should take place so that
maximum number of people are able to attend the workshops and seminars . Then each
group was made to finalize one mindmap amongst themselves which according to them was
most suitable . Once this was done , all the shortlisted mind maps were discussed and one
final mindmap was decided unanimously which gave the idea about the strategy that the
company needs to follow in order to attract maximum number of people and spread
awareness . The mindmap gave us a clear idea of who our target audience is , the locations
where we can attract maximum students , the amount of money they would be willing to pay
for the workshop and so on . As the mindmaps made were colorful and attractive the activity
proved to be interesting and fun and at the same time , we could reach a conclusion .
Insight My learning through this exercise was that Mindmaps provide a clear understanding of the
problem and help to reach more robust conclusions . During the construction and discussion
of mindmaps , each person had a clear understanding of what they wanted , what information
was necessary and what was not required . Mind Mapping helped reach a conclusion via
healthy discussions and brainstorming .
This exercise very clearly showed that visual techniques provide a better understanding of
the problems and help analyze various solutions in order to decide which would be the best
approach for the problem . They help in keeping the people focused on the discussion and
people recollect the things which were shown to them visually rather than verbally or
textually .
Approach What we as a firm , understood by using this tool was that Mindmap is the first step we
should include when we plan on discussing or brainstorming on any new topic . Graphically
discussing enables you to grab everyone ’s attention and divert it wherever you want them to
concentrate on . But with mind mapping , we would also include storytelling as an option . We
will combine both and ask the people to first make a mindmap of the topic of discussion and
also have a proof of work in the form of a story for each element they have added in their
mind map . Storytelling will help the person support his or her idea with a firm story which can connect to
the majority of the panel , this can be included in the final mindmap . Hence , mind map along
with storytelling can help keep the audience attentive and having a simplified set of points to
discuss along with a proof of work with a relatable story to support the point which was
added in their mind maps . In our case , we can ask our interns to make mind maps for the upcoming workshops which
we have planned , mark the important information like target audience , ways of promotion for
the event and other information and back each information with a story of the previous
events that they have hosted or have been a part of .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15839 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Challenge In a previous job I was a consultant at a VAR and my job was to assist its customers with various problems . One the problems was that a bank needed their customer to be able to browse the internet and fill out simple forms at the bank locations . It was assumed that it would decrease the load on the customer representatives and increase customer satisfaction at the bank locations . Selection Our team went through different design thinking sessions and selected virtualized Kiosks as a prototype for a learning launch with a limited scope to two select bank locations . This would allow the bank to realize if the users would use the technology and its impact on customer representive load and customer satisfaction . Application Two bank locations was outfitted with kiosk that connected to virtualized , secured workstations . The locations had information banners presenting the new feature and its usage for customers . Each kiosk was monitored for activity and a short form presented when users ended their session in the Kiosk . This allowed us to gather customer satisfaction data as well as usage data of the actual kiosk itself . Customer representive load was monitored to see if the self service features of the kiosks would have an impact on their workload . Insight The learning launch tool allowed us to test the assumption of decreased customer representitive load and customer satisfaction of self service features available in the bank locations . The results indicated that customers were happy with some of the features , mainly the self service form feature that allowed customer to fill our various forms that did not require customer representive assitance . The team used the information to increase the scope of the next learning launch to more bank locations with increased numer of self service tools for the customer . Approach By using design thinking tools in the sessions before the learning launches the team was able validate the assumptions and learn from the launches before a full launch of the solutions was implemented at all bank locations .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Challenge In a previous job I was a consultant at a VAR and my job was to assist its customers with various problems . One the problems was that a bank needed their customer to be able to browse the internet and fill out simple forms at the bank locations . It was assumed that it would decrease the load on the customer representatives and increase customer satisfaction at the bank locations . Selection Our team went through different design thinking sessions and selected virtualized Kiosks as a prototype for a learning launch with a limited scope to two select bank locations . This would allow the bank to realize if the users would use the technology and its impact on customer representive load and customer satisfaction . Application Two bank locations was outfitted with kiosk that connected to virtualized , secured workstations . The locations had information banners presenting the new feature and its usage for customers . Each kiosk was monitored for activity and a short form presented when users ended their session in the Kiosk . This allowed us to gather customer satisfaction data as well as usage data of the actual kiosk itself . Customer representive load was monitored to see if the self service features of the kiosks would have an impact on their workload . Insight The learning launch tool allowed us to test the assumption of decreased customer representitive load and customer satisfaction of self service features available in the bank locations . The results indicated that customers were happy with some of the features , mainly the self service form feature that allowed customer to fill our various forms that did not require customer representive assitance . The team used the information to increase the scope of the next learning launch to more bank locations with increased numer of self service tools for the customer . Approach By using design thinking tools in the sessions before the learning launches the team was able validate the assumptions and learn from the launches before a full launch of the solutions was implemented at all bank locations .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21042 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Using Visualization Tool to teach co - create
the pedagogy vision of a Brazilian Business School
Challenge
I have worked since 2013 in the Teaching and Learning team of an important Business School of Brazil .
In general , one of our challenges there is to align our pedagogy vision with our faculty .
For this , we have a blended program where our teachers study what is and how to apply our pedagogy vision .
We finished the ninth class of the program last month .
Although we ’re improving the course every class , we was already seeing differences between the understandings of this central concept . So , this is our specific challenge : ( i ) to see how our teachers understand our pedagogy vision and ( ii ) to show them what is the pedagogy vision according our leaders .
That ’s why in introduced the Visualization Tool , as I describe bellow .
Selection
I selected the Visualization Tool : using visual thinking to show and see ideas in instead of only words .
According the video Visualization Tool , “ It 's basically anything that takes us beyond just using words or language alone . ( … ) When we 're talking and we 're verbalizing things we see things internally , but we may all be understanding the words in a slightly different way . The beauty of using visualization is that we can tap into a single picture ” .
Application
Our blended course has two face - to - face classes . In the second face - to - face class , we used to have an activity where teachers talk how they see the pedagogical vision . It was interesting , but it was hard to discuss differences and similarities between all that ideas . That ’s why we decided to chance the activity : teachers do n’t have only to say , but they have to draw the concept .
So , we parted teachers in small groups and we followed some steps :
1 ) In small groups , teachers discuss what the pedagogical vision of our institution is .
2 ) Each group draws this vision in a board .
3 ) Each group show and explain the vision to other groups .
4 ) Instructor and colleagues make some comments and appointments in each draw .
Insight
When we think about Visualization Tool , we usually think about how I can show to others my ideas . But in our case , the power of the tool was see how people can show to us their ideas . It was wonderful .
By the way , our pedagogical leaders usually ask us “ to teach ” our teachers what is our pedagogical vision , but during the activity we saw a lot of different and interesting visions , so we intend to not only teach , but really co - create the concept with our teachers and ( we expect , with a Design Thinking heart ) with other stakeholders , like staff and students .
Approach We are really satisfied with the new activity , because with visual thinking it was clearer ( i ) to see how our teachers understand our pedagogy vision and ( ii ) to show them what is the pedagogy vision according our leaders .
That ’s why we intend to use it again ( i ) in the next class ( not only in face - to - face class in small groups , but also in the individual online activities of the course ) and ( ii ) with other stakeholders .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Using Visualization Tool to teach co - create
the pedagogy vision of a Brazilian Business School
Challenge
I have worked since 2013 in the Teaching and Learning team of an important Business School of Brazil .
In general , one of our challenges there is to align our pedagogy vision with our faculty .
For this , we have a blended program where our teachers study what is and how to apply our pedagogy vision .
We finished the ninth class of the program last month .
Although we ’re improving the course every class , we was already seeing differences between the understandings of this central concept . So , this is our specific challenge : ( i ) to see how our teachers understand our pedagogy vision and ( ii ) to show them what is the pedagogy vision according our leaders .
That ’s why in introduced the Visualization Tool , as I describe bellow .
Selection
I selected the Visualization Tool : using visual thinking to show and see ideas in instead of only words .
According the video Visualization Tool , “ It 's basically anything that takes us beyond just using words or language alone . ( … ) When we 're talking and we 're verbalizing things we see things internally , but we may all be understanding the words in a slightly different way . The beauty of using visualization is that we can tap into a single picture ” .
Application
Our blended course has two face - to - face classes . In the second face - to - face class , we used to have an activity where teachers talk how they see the pedagogical vision . It was interesting , but it was hard to discuss differences and similarities between all that ideas . That ’s why we decided to chance the activity : teachers do n’t have only to say , but they have to draw the concept .
So , we parted teachers in small groups and we followed some steps :
1 ) In small groups , teachers discuss what the pedagogical vision of our institution is .
2 ) Each group draws this vision in a board .
3 ) Each group show and explain the vision to other groups .
4 ) Instructor and colleagues make some comments and appointments in each draw .
Insight
When we think about Visualization Tool , we usually think about how I can show to others my ideas . But in our case , the power of the tool was see how people can show to us their ideas . It was wonderful .
By the way , our pedagogical leaders usually ask us “ to teach ” our teachers what is our pedagogical vision , but during the activity we saw a lot of different and interesting visions , so we intend to not only teach , but really co - create the concept with our teachers and ( we expect , with a Design Thinking heart ) with other stakeholders , like staff and students .
Approach We are really satisfied with the new activity , because with visual thinking it was clearer ( i ) to see how our teachers understand our pedagogy vision and ( ii ) to show them what is the pedagogy vision according our leaders .
That ’s why we intend to use it again ( i ) in the next class ( not only in face - to - face class in small groups , but also in the individual online activities of the course ) and ( ii ) with other stakeholders .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 8970 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
Challenge & Selection
The challenge in this case was to implant in a company a series of important milestones that were never made in the same way or in the stipulated time .
The complex thing was to make everyone understood the importance of these milestones and to be carried out under the same criteria .
It had never been achieved at all levels of the company , because of the characteristics it has , a catholic organization and that only acts in the short term , the challenge was that everyone understood and carried out so that it would be repeated in the future year after year , leading the company to a way of making it more stable and consistent in its processes .
I thought that the storytelling tool in this case was the most appropriate to be successful in the challenge , since everything that had been tried before had not worked , the processes were too long and complex for people to execute , this tool it would allow us to tell a story , simple , easy and funny , something different to meet the marked milestones .
Application
To apply this technique I had to convince the executive committee that it would be the most effective .
The company needed to create understandable , short and stable processes , and the storytelling tool allowed us to achieve it .
The company was used to not having consolidated processes and to do things as they happened , this new tool was something totally new and innovative in the beginning difficult to understand .
We showed them a small pilot so that they could understand what storytelling could do in the companies and when they saw the results they did not hesitate to start it .
Insight & Approach
Well , after the executive committee saw the pilot we did , his vision changed completely on the tool and the benefits that could bring us to consolidate the processes in the company .
We started to check the process of evaluation of the performance of the company , taking into account all important milestones that impact on this process , such as the detection of training needs , budget , objectives , mid - year performance review , process of evaluation of the talent , and succession maps .
With all this we created a story where the employee was the protagonist , each with his character in this process , insisting on the milestones but especially in the messages that everyone should understand and transmit in the different meetings .
After a good communication process and an impact storytelling , we launched it in the company and began to carry out all the milestones that we had communicated , all the milestones that we had marked were achieved , and all the involved people understood the process immediately .
With this tool we have managed to make the difficult easy and that people understand and know what they have to do .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
Challenge & Selection
The challenge in this case was to implant in a company a series of important milestones that were never made in the same way or in the stipulated time .
The complex thing was to make everyone understood the importance of these milestones and to be carried out under the same criteria .
It had never been achieved at all levels of the company , because of the characteristics it has , a catholic organization and that only acts in the short term , the challenge was that everyone understood and carried out so that it would be repeated in the future year after year , leading the company to a way of making it more stable and consistent in its processes .
I thought that the storytelling tool in this case was the most appropriate to be successful in the challenge , since everything that had been tried before had not worked , the processes were too long and complex for people to execute , this tool it would allow us to tell a story , simple , easy and funny , something different to meet the marked milestones .
Application
To apply this technique I had to convince the executive committee that it would be the most effective .
The company needed to create understandable , short and stable processes , and the storytelling tool allowed us to achieve it .
The company was used to not having consolidated processes and to do things as they happened , this new tool was something totally new and innovative in the beginning difficult to understand .
We showed them a small pilot so that they could understand what storytelling could do in the companies and when they saw the results they did not hesitate to start it .
Insight & Approach
Well , after the executive committee saw the pilot we did , his vision changed completely on the tool and the benefits that could bring us to consolidate the processes in the company .
We started to check the process of evaluation of the performance of the company , taking into account all important milestones that impact on this process , such as the detection of training needs , budget , objectives , mid - year performance review , process of evaluation of the talent , and succession maps .
With all this we created a story where the employee was the protagonist , each with his character in this process , insisting on the milestones but especially in the messages that everyone should understand and transmit in the different meetings .
After a good communication process and an impact storytelling , we launched it in the company and began to carry out all the milestones that we had communicated , all the milestones that we had marked were achieved , and all the involved people understood the process immediately .
With this tool we have managed to make the difficult easy and that people understand and know what they have to do .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20513 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Teaching data science to team for improving product quality - Learning launch
Challenge : I am a part of a wealth team in a fintech organization . Our team is supposed deliver a product which will empower our customers to manage their personal finances better . Our product has been in the market for a long time , but we realized that we are quickly losing our market share due to better quality product coming up in the market . For years we have been working on this product but we realised that it will not be possible to improve the product further with traditional technology . Our challenge is to enable our team with advanced data science based technique so that we can improve our product to meet the customer satisfaction . Selection : To solve the challenge above , we are using learning launch as a tool of design thinking . Learning launch was a perfect suit for us because we had an idea to train our team for data science but it was something very new for us . We had assumptions that data science will solve our problems but we were not sure . So as mentioned in the last module of the course , we can not rely on our own assumptions and we needed to test whether our idea will work or not . For these kind of scenario , learning launch is perfect tool . Application : As , mentioned in the video of learning launch , the key part to validate any idea is to have data supporting the idea . We needed to go to data science practitioners and figure out whether our problem can be solved using data science techniques . We needed to find data which supported our idea . Simply relying on our belief makes us vulnerable to confirmation bias . We contacted different consultancy firms to find the evidence of our problem being solved by data science techniques and indeed we found confirming data that our product can be improved with data science techniques . We then hired corporate trainers and organized 4 week long training for our team to enable them to implement the solution of our improved product . We started encouraging team members to attend different data science related workshops and conferences . We hired few data science experienced people in our team . Insight & Approach : By applying the learning launch tool , our team identified the weakness of our team and then devised solution to strengthen the team . We made several assumptions and using learning launch , we thoroughly identified those assumptions and validated them . We introduced training our teams for data science and that made lot of difference not only to quality of our product , but also to the overall growth and revenue of the company as well . The major insight that we
achieved from this experiment is that it is extremely necessary to keep the team updated with the latest technologies coming to the market . The alternate solution to our problem would have been to hire a consultancy firm to figure out the problem with our team and have them fix it . But with learning launch , we were not only able to identify the problem , but also effectively solve it .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Teaching data science to team for improving product quality - Learning launch
Challenge : I am a part of a wealth team in a fintech organization . Our team is supposed deliver a product which will empower our customers to manage their personal finances better . Our product has been in the market for a long time , but we realized that we are quickly losing our market share due to better quality product coming up in the market . For years we have been working on this product but we realised that it will not be possible to improve the product further with traditional technology . Our challenge is to enable our team with advanced data science based technique so that we can improve our product to meet the customer satisfaction . Selection : To solve the challenge above , we are using learning launch as a tool of design thinking . Learning launch was a perfect suit for us because we had an idea to train our team for data science but it was something very new for us . We had assumptions that data science will solve our problems but we were not sure . So as mentioned in the last module of the course , we can not rely on our own assumptions and we needed to test whether our idea will work or not . For these kind of scenario , learning launch is perfect tool . Application : As , mentioned in the video of learning launch , the key part to validate any idea is to have data supporting the idea . We needed to go to data science practitioners and figure out whether our problem can be solved using data science techniques . We needed to find data which supported our idea . Simply relying on our belief makes us vulnerable to confirmation bias . We contacted different consultancy firms to find the evidence of our problem being solved by data science techniques and indeed we found confirming data that our product can be improved with data science techniques . We then hired corporate trainers and organized 4 week long training for our team to enable them to implement the solution of our improved product . We started encouraging team members to attend different data science related workshops and conferences . We hired few data science experienced people in our team . Insight & Approach : By applying the learning launch tool , our team identified the weakness of our team and then devised solution to strengthen the team . We made several assumptions and using learning launch , we thoroughly identified those assumptions and validated them . We introduced training our teams for data science and that made lot of difference not only to quality of our product , but also to the overall growth and revenue of the company as well . The major insight that we
achieved from this experiment is that it is extremely necessary to keep the team updated with the latest technologies coming to the market . The alternate solution to our problem would have been to hire a consultancy firm to figure out the problem with our team and have them fix it . But with learning launch , we were not only able to identify the problem , but also effectively solve it .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9485 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Title : Hey Folks , we need long term relationships with our customers .
Challenge
I work as a coordinator of a technology innovation center which main goal is to develop innovations projects with industry . Then , our customers are large industry corporates . During the project , we interact with 3 main customer stakeholders : Financial manager , R&D manager and the Tech Leader .
Our team conducts weekly meetings with the customer in order to show them the progress of the project and to discuss the next steps . In these meetings , usually , on the customer side , only the tech leader participates .
On the end of our projects we ask the tech leader to fill a form in which she evaluates the quality of our work . As a result , our track history has shown we are very well evaluated by our customers in which regards technical aspects .
However , we have noticed that even with remarkably high satisfaction levels , we are experiencing a lower than expected rate of contracts renews . In other words , our clients are not staying with us in the long term .
So , the problem is : “ How to engage our customers in long term relationships ? ”
Selection and Application
In order to try to understand the reasons of our problem , we selected Ethnographic as a tool to better understand our customers . We identified all persons of our customers that we had contact with . Then we create an empathy map for each one of them . We used personal knowledge , linkedin and even whatsapp history of conversations to try to better understand them .
Once we had the empathy map for everyone , we discovered that much of their concerns and aspirations were being neglected by us . We discovered that we put too much focus on the technical aspects of the projects and ignored other concerns our customers had .
Then we built 2 personas in which represents our typical customer : the R&D Manager and the Financial Manager . We realized that the tech leader was already very well satisfied and then , we choose to focus our attention to the other two stakeholders .
Insight
We changed our mindset to be more user centered other than a too technical approach . As an example of this reflection , now we provide a periodic report that answers much of the concerns we discover our customers had .
Approach
We chose to deploy a MVP to a subset of our customers in order to quickly validate our solutions . One of the solutions ( MVP ) was an executive summary addressed specifically to the two personas we modelled . In our MVP , the customers reported that they fell less anxious about financial and formal aspects of the project and they also fell their bosses is more happy about the results of their work due to greater visibility we provide in the reports .
It is still in too early to get quantitative data on our renewable rate . However , we are surely adding more value to our customer and the explicitly reported better satisfaction levels .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Title : Hey Folks , we need long term relationships with our customers .
Challenge
I work as a coordinator of a technology innovation center which main goal is to develop innovations projects with industry . Then , our customers are large industry corporates . During the project , we interact with 3 main customer stakeholders : Financial manager , R&D manager and the Tech Leader .
Our team conducts weekly meetings with the customer in order to show them the progress of the project and to discuss the next steps . In these meetings , usually , on the customer side , only the tech leader participates .
On the end of our projects we ask the tech leader to fill a form in which she evaluates the quality of our work . As a result , our track history has shown we are very well evaluated by our customers in which regards technical aspects .
However , we have noticed that even with remarkably high satisfaction levels , we are experiencing a lower than expected rate of contracts renews . In other words , our clients are not staying with us in the long term .
So , the problem is : “ How to engage our customers in long term relationships ? ”
Selection and Application
In order to try to understand the reasons of our problem , we selected Ethnographic as a tool to better understand our customers . We identified all persons of our customers that we had contact with . Then we create an empathy map for each one of them . We used personal knowledge , linkedin and even whatsapp history of conversations to try to better understand them .
Once we had the empathy map for everyone , we discovered that much of their concerns and aspirations were being neglected by us . We discovered that we put too much focus on the technical aspects of the projects and ignored other concerns our customers had .
Then we built 2 personas in which represents our typical customer : the R&D Manager and the Financial Manager . We realized that the tech leader was already very well satisfied and then , we choose to focus our attention to the other two stakeholders .
Insight
We changed our mindset to be more user centered other than a too technical approach . As an example of this reflection , now we provide a periodic report that answers much of the concerns we discover our customers had .
Approach
We chose to deploy a MVP to a subset of our customers in order to quickly validate our solutions . One of the solutions ( MVP ) was an executive summary addressed specifically to the two personas we modelled . In our MVP , the customers reported that they fell less anxious about financial and formal aspects of the project and they also fell their bosses is more happy about the results of their work due to greater visibility we provide in the reports .
It is still in too early to get quantitative data on our renewable rate . However , we are surely adding more value to our customer and the explicitly reported better satisfaction levels .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11098 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example of Reflection - Value Chain Analysis – Jhonatan De Oliveira
Chalenge & Selection
I , as a business consultant , usually use “ value chain analysis ” to better understand the routine of the organization I am studying , so I can identify what inputs are needed to perform a given activity , what value is generated in that activity , and what the outputs generated .
The reality of each organization is different , so it is important to carefully study each of the realities and try to identify inputs to be able to improve the day of these companies and consequently improve the impact on their customers .
Application
Recently I had the opportunity to apply Value Chain Analysis tool to a public health organization in the city of Rio de Janeiro / Brazil . The main challenge was to understand how the logistics process of the health supply chain works . In this way , the challenge began with the purchase of medicines and ended with the delivery of these drugs in specialized pharmacies .
During the study of the process it was possible to validate previously raised assumptions . One of the biggest problems of the whole process was the delay and bureaucracy in the purchasing process , more specifically in the bidding process . A bidding process could last up to 360 days , which impacted directly on all pharmacies and consequently end users .
The process had the following major steps : ordering , purchasing , storage and distribution .
Insight & Approach
With the in - depth analysis of the “ value chain analysis ” tool I was able to learn that customer 's " travel mapping " view is just as important when understanding only the process of running the organization . To generate a better solution is necessary for the customer , and you can do it .
The course of design that seems to me to show that it is necessary to see things as non- linear , always try to awaken creativity and listen as people . We can not use data to propose solutions to realities that are not known . You are looking for a product or customer service .
| EMAIL:
ID_NUM:
NAME_STUDENT: Jhonatan De Oliveira
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example of Reflection - Value Chain Analysis – Jhonatan De Oliveira
Chalenge & Selection
I , as a business consultant , usually use “ value chain analysis ” to better understand the routine of the organization I am studying , so I can identify what inputs are needed to perform a given activity , what value is generated in that activity , and what the outputs generated .
The reality of each organization is different , so it is important to carefully study each of the realities and try to identify inputs to be able to improve the day of these companies and consequently improve the impact on their customers .
Application
Recently I had the opportunity to apply Value Chain Analysis tool to a public health organization in the city of Rio de Janeiro / Brazil . The main challenge was to understand how the logistics process of the health supply chain works . In this way , the challenge began with the purchase of medicines and ended with the delivery of these drugs in specialized pharmacies .
During the study of the process it was possible to validate previously raised assumptions . One of the biggest problems of the whole process was the delay and bureaucracy in the purchasing process , more specifically in the bidding process . A bidding process could last up to 360 days , which impacted directly on all pharmacies and consequently end users .
The process had the following major steps : ordering , purchasing , storage and distribution .
Insight & Approach
With the in - depth analysis of the “ value chain analysis ” tool I was able to learn that customer 's " travel mapping " view is just as important when understanding only the process of running the organization . To generate a better solution is necessary for the customer , and you can do it .
The course of design that seems to me to show that it is necessary to see things as non- linear , always try to awaken creativity and listen as people . We can not use data to propose solutions to realities that are not known . You are looking for a product or customer service .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Jhonatan De Oliveira"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 7084 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge and Selection : Visualization
I work in an IT department of a pharmaceutical company and part of our projects is to prepare data for scientists such that they can include it in their hypothesis process . Such projects can also be called Literature Based Discovery ( LBD ) projects .
When I was recently asked if I wanted to work on a new LBD project , I did n't hesitate to join the group . However , after the first conversation it soon became clear that our established methods would not work here . We had a huge toolbox , which offered different solutions to various problems , but we had nothing in our toolbox , which could only contribute in part to the success of this LBD project . I was surprised that we did n't foresee such a project and therefore did n't extend our toolbox . The question that came up here was whether this was an “ one off " LBD project request that was only relevant for a very small group of scientists , or whether other groups of scientists would follow .
Application
For this reason , I suggested first to find and determine what exactly one would like to achieve with this LBD project type , and in a further step , one should see how one could achieve it . This knowledge should then help to make decisions about which new tools to include in our toolbox . We decided to sketch as much as possible and afterwards to capture the pictures . We did n't want to create functional specifications , but to visualize the problem in conversations with future users .
We mainly worked on electronic whiteboards because we were on different sites . We played through different scenarios and then photographed them . We thought about the output of future new LBD project types and decided to produce " synthetic " data as input to such a hypothetical LBD project . This would very time consuming but the results were very helpful for the next visualization exercise . We created new " synthetic " reports based on this data and these could be reviewed in virtual whiteboard sessions .
Insight and Approach
After all we had a good understanding of the new tools we would have to develop in order to implement this new type of LBD project . The visualization of the processes using " synthetic " data helped everyone to experience " live " what it means to have the data and what questions could be answered . On the basis of this knowledge , decisions could be made about which tools to add to the toolbox . Based on the play- through process , one can assume that we have selected the relevant tools .
It must be said that the creation of " synthetic " data involves a great deal of effort . We were therefore only able to create a very small dataset because we were limited in time . However , it turned out afterwards that the whiteboard discussions with the synthetic data helped a lot to get a " more holistic " overview . All participants were able to experience live what new possibilities they would have if they had the data in front of them .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge and Selection : Visualization
I work in an IT department of a pharmaceutical company and part of our projects is to prepare data for scientists such that they can include it in their hypothesis process . Such projects can also be called Literature Based Discovery ( LBD ) projects .
When I was recently asked if I wanted to work on a new LBD project , I did n't hesitate to join the group . However , after the first conversation it soon became clear that our established methods would not work here . We had a huge toolbox , which offered different solutions to various problems , but we had nothing in our toolbox , which could only contribute in part to the success of this LBD project . I was surprised that we did n't foresee such a project and therefore did n't extend our toolbox . The question that came up here was whether this was an “ one off " LBD project request that was only relevant for a very small group of scientists , or whether other groups of scientists would follow .
Application
For this reason , I suggested first to find and determine what exactly one would like to achieve with this LBD project type , and in a further step , one should see how one could achieve it . This knowledge should then help to make decisions about which new tools to include in our toolbox . We decided to sketch as much as possible and afterwards to capture the pictures . We did n't want to create functional specifications , but to visualize the problem in conversations with future users .
We mainly worked on electronic whiteboards because we were on different sites . We played through different scenarios and then photographed them . We thought about the output of future new LBD project types and decided to produce " synthetic " data as input to such a hypothetical LBD project . This would very time consuming but the results were very helpful for the next visualization exercise . We created new " synthetic " reports based on this data and these could be reviewed in virtual whiteboard sessions .
Insight and Approach
After all we had a good understanding of the new tools we would have to develop in order to implement this new type of LBD project . The visualization of the processes using " synthetic " data helped everyone to experience " live " what it means to have the data and what questions could be answered . On the basis of this knowledge , decisions could be made about which tools to add to the toolbox . Based on the play- through process , one can assume that we have selected the relevant tools .
It must be said that the creation of " synthetic " data involves a great deal of effort . We were therefore only able to create a very small dataset because we were limited in time . However , it turned out afterwards that the whiteboard discussions with the synthetic data helped a lot to get a " more holistic " overview . All participants were able to experience live what new possibilities they would have if they had the data in front of them .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22528 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling Challenge : I work for an International Development organization in Central America . I participated in a two - day meeting with other country agencies and I was responsible to facilitate one out of several sessions during this meeting . We work daily with people to address diverse development challenges . However sometimes it is easy to forget about the people we work for and we talk about them as our result . However , I decided that I wanted to make sure that during my session we would talk about the people we work for . So , I decided to use storytelling as an icebreaker but also as a reminder to why we are here and for who we are working for so we could connect to these people and at the same time share this piece of information while telling a story . Selection and Application : Firstly , when facilitating this session , I initiated by telling that we have been talking about number and results , however no one have mentioned any person that we work with or for . This was a reminder to remind ourselves that we are working with people and without them we would n’t be here . Therefore , should we also bring their presence here by telling their stories . I asked everyone to think about a person with their complete name they meet during their job that have impacted . One person started talking about a person she met and how she remembers his smile and gratitude towards them . Then another one started sharing and another one . Until we had three completed stories and faces of the person and the results , we had gained the last month . Insight : It was beautiful to be part of this and noticing how my colleagues got moved by telling and hearing this story about these persons . This resulted in having three people ’s stories , bring the people with us even if they could n’t be there in person because they are the reason why we have this project . It was beautiful and reminded me about the power of telling stories and how we should apply it more often because people do n’t forget stories . This made our work and result more relatable , it gave it color , life in character and plot . After this I initiated my session bearing in mind these three persons whose story was able to be told and the connection it created with the other participants and the one telling the stories connecting it to our result and projects . Approach : What I might would have done differently would be that I would have shared a story to initiate myself . I gave this tool a twist , however do I think it can be used in different ways as long as we manage to connect the audience with the people and this twist was also more suitable for the audience I was working with , since I wanted to make it participatory
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling Challenge : I work for an International Development organization in Central America . I participated in a two - day meeting with other country agencies and I was responsible to facilitate one out of several sessions during this meeting . We work daily with people to address diverse development challenges . However sometimes it is easy to forget about the people we work for and we talk about them as our result . However , I decided that I wanted to make sure that during my session we would talk about the people we work for . So , I decided to use storytelling as an icebreaker but also as a reminder to why we are here and for who we are working for so we could connect to these people and at the same time share this piece of information while telling a story . Selection and Application : Firstly , when facilitating this session , I initiated by telling that we have been talking about number and results , however no one have mentioned any person that we work with or for . This was a reminder to remind ourselves that we are working with people and without them we would n’t be here . Therefore , should we also bring their presence here by telling their stories . I asked everyone to think about a person with their complete name they meet during their job that have impacted . One person started talking about a person she met and how she remembers his smile and gratitude towards them . Then another one started sharing and another one . Until we had three completed stories and faces of the person and the results , we had gained the last month . Insight : It was beautiful to be part of this and noticing how my colleagues got moved by telling and hearing this story about these persons . This resulted in having three people ’s stories , bring the people with us even if they could n’t be there in person because they are the reason why we have this project . It was beautiful and reminded me about the power of telling stories and how we should apply it more often because people do n’t forget stories . This made our work and result more relatable , it gave it color , life in character and plot . After this I initiated my session bearing in mind these three persons whose story was able to be told and the connection it created with the other participants and the one telling the stories connecting it to our result and projects . Approach : What I might would have done differently would be that I would have shared a story to initiate myself . I gave this tool a twist , however do I think it can be used in different ways as long as we manage to connect the audience with the people and this twist was also more suitable for the audience I was working with , since I wanted to make it participatory
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12005 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Blanca Serrano Peer review assignment
Reflection – Visualization
1 CHALLENGE
I work in the marketing department of a multinational company that sells cameras and printers . My work is mostly in the business to business ( B2B ) area , we partner with retailers and ecommerce platforms to sell products .
As a result , there is a need to train external personnel in the use of our products so they can deliver the best solutions and give good sales pitch to consumers .
Due to this need , we developed an e - learning platform to train salespeople from partners in the correct use of our products , since in - person training is not always possible due to large number of salespeople to train and the fact that they are spread throughout the country .
However , initial implementation of the platform was rocky due to lack of resources and when it finally took off the users did n’t use it steadily , they registered , did a few courses and then never used it again .
We are currently looking for a way to make the platform more appealing and useful to the users , since we hope to provide good resources and value to the users .
2 SELECTION
We are going to use Visualization . This is a technique that requires participants to make use of graphics , photography , animation or any other visual medium to express their feelings or ideas .
Since we are dealing with a website , we have a highly visual component that would be better served by graphical techniques .
It also allows users to see themselves to see a physical representation of a website in progress and to add any input in a way that is accessible to anyone , not just programmers . It enables fluid communication .
Blanca Serrano Peer review assignment
3 APPLICATION
First , we need to assemble a sample of users , to ensure diversity , we randomly pick a group of 15 salespeople in each province of the country .
They are informed of the experiment and we request their consent and participation .
We go to each province to meet them at their workplace afterhours , with drawing supplies on hand , both traditional and digital , for those who want to draw with things like Illustrator .
We apply visualization in two different ways ; the first , to have people do a sketch of their learning journey , how the come to learning something new , what they enjoy about it , what they do n’t and so forth .
Those sketches might look something like this , or they might look entirely different and that ’s what we are looking for , for the difference in users ’ perceptions .
Blanca Serrano Peer review assignment
Second , we want users to draw their favorite website , regardless of what the website is about . We do n’t want to limit people ’s imagination by putting strict rules in place . Getting to know users ’ tastes will let us apply favored designs to our page , even if the content is very different .
We then analyze both sketches for common patterns and sum up those patterns in post it notes .
We will then have a collective brainstorming session in which we will try to come up with solutions to apply and implement in the platform . After that , we will retire , but only after having created a group to stay in touch with the participants .
Blanca Serrano Peer review assignment
Once we get back from this round of contacts , we will prototype solutions and poll our users for opinions on ongoing progress , so we can course correct on time if something is bad .
After we settle on the ideas we want to implement , we will make a schedule and we will develop and apply them accordingly .
4 INSIGHT
The experiment proved to be a very empathic experience , we were able to see the way people perceived their experiences and their preferences for design . It allowed us to tailor design going forward in a way that was more user friendly , not only aesthetically , but also functionally .
One of the things we learned was that the learning experience could not be a hurdle for the learning materials themselves , it had to flow more easily , instead of having 3 different pages just to deal with registration and 4 clicks to get to a certain course .
It also proved the value of design thinking techniques in providing new ways to tackle both routine and unexpected challenges , it provides a framework and resources that were easy to understand for our users instead of complex flows or processes that would have impeded the daily life of our users .
5 APPROACH
While we gained a lot of insight from this experiment , next time we might do better using ethnographic research first , since a lot more people , specially salespeople , are more comfortable with talking than with drawing .
Even if we did stress that artistic quality was not the point , some people felt more inhibition that if it were simply a conversation .
| EMAIL:
ID_NUM:
NAME_STUDENT: Blanca Serrano, Blanca Serrano, Blanca Serrano, Blanca Serrano
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Blanca Serrano Peer review assignment
Reflection – Visualization
1 CHALLENGE
I work in the marketing department of a multinational company that sells cameras and printers . My work is mostly in the business to business ( B2B ) area , we partner with retailers and ecommerce platforms to sell products .
As a result , there is a need to train external personnel in the use of our products so they can deliver the best solutions and give good sales pitch to consumers .
Due to this need , we developed an e - learning platform to train salespeople from partners in the correct use of our products , since in - person training is not always possible due to large number of salespeople to train and the fact that they are spread throughout the country .
However , initial implementation of the platform was rocky due to lack of resources and when it finally took off the users did n’t use it steadily , they registered , did a few courses and then never used it again .
We are currently looking for a way to make the platform more appealing and useful to the users , since we hope to provide good resources and value to the users .
2 SELECTION
We are going to use Visualization . This is a technique that requires participants to make use of graphics , photography , animation or any other visual medium to express their feelings or ideas .
Since we are dealing with a website , we have a highly visual component that would be better served by graphical techniques .
It also allows users to see themselves to see a physical representation of a website in progress and to add any input in a way that is accessible to anyone , not just programmers . It enables fluid communication .
Blanca Serrano Peer review assignment
3 APPLICATION
First , we need to assemble a sample of users , to ensure diversity , we randomly pick a group of 15 salespeople in each province of the country .
They are informed of the experiment and we request their consent and participation .
We go to each province to meet them at their workplace afterhours , with drawing supplies on hand , both traditional and digital , for those who want to draw with things like Illustrator .
We apply visualization in two different ways ; the first , to have people do a sketch of their learning journey , how the come to learning something new , what they enjoy about it , what they do n’t and so forth .
Those sketches might look something like this , or they might look entirely different and that ’s what we are looking for , for the difference in users ’ perceptions .
Blanca Serrano Peer review assignment
Second , we want users to draw their favorite website , regardless of what the website is about . We do n’t want to limit people ’s imagination by putting strict rules in place . Getting to know users ’ tastes will let us apply favored designs to our page , even if the content is very different .
We then analyze both sketches for common patterns and sum up those patterns in post it notes .
We will then have a collective brainstorming session in which we will try to come up with solutions to apply and implement in the platform . After that , we will retire , but only after having created a group to stay in touch with the participants .
Blanca Serrano Peer review assignment
Once we get back from this round of contacts , we will prototype solutions and poll our users for opinions on ongoing progress , so we can course correct on time if something is bad .
After we settle on the ideas we want to implement , we will make a schedule and we will develop and apply them accordingly .
4 INSIGHT
The experiment proved to be a very empathic experience , we were able to see the way people perceived their experiences and their preferences for design . It allowed us to tailor design going forward in a way that was more user friendly , not only aesthetically , but also functionally .
One of the things we learned was that the learning experience could not be a hurdle for the learning materials themselves , it had to flow more easily , instead of having 3 different pages just to deal with registration and 4 clicks to get to a certain course .
It also proved the value of design thinking techniques in providing new ways to tackle both routine and unexpected challenges , it provides a framework and resources that were easy to understand for our users instead of complex flows or processes that would have impeded the daily life of our users .
5 APPROACH
While we gained a lot of insight from this experiment , next time we might do better using ethnographic research first , since a lot more people , specially salespeople , are more comfortable with talking than with drawing .
Even if we did stress that artistic quality was not the point , some people felt more inhibition that if it were simply a conversation .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Blanca Serrano",
"Blanca Serrano",
"Blanca Serrano",
"Blanca Serrano"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 3942 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
Storytelling is a powerful tool that can be used in a variety of situations in our daily lives ; as a result , it is a technique that I use frequently . As a shampoo marketer , I was constantly faced with the problem of attracting more people to test and fall in love with our newly launched goods . In addition , I was confronted with the problem of how to combat the phenomenon of declining brand loyalty to our products . As a result of the numerous options available to clients in today ’s markets , this has occurred .
I use storytelling because it allows me to gain insight into users , build empathy , and emotionally connect with them . I frequently create personas to represent target users , and I use conflict in stories to reflect their user journeys and problems . One reason is that telling stories allows us to better understand what users expect from a solution . Audiences are always captivated by good stories . If designers employ narrative throughout the design process in user experience ( UX ) design , they may ensure that all work is focused on the users ’ needs and the value that the organisation wants to provide those customers . You use your insights to tell a storey about your users ’ needs and desires after performing design study to understand their requirements and goals .
Emotional branding is a side effect of storytelling . Emotional branding is the art of creating brands that appeal directly to the self , emotional state , wants , and goals of consumers . The goal of emotional branding is to create a bond between customers and products by appealing to their emotions . Love , power , emotional stability , and self - satisfaction are all subconscious requirements that allow marketers to generate self - fulfilling prophecies in customer demand . People expect their needs to be met , and advertising must supply these demands on a continuous basis . Our firm has created a new anti - dandruff treatment shampoo product line that allows real women to share their product experiences in the “ Beauty Me Anti Dandruff Diary , ” which includes videos and a blog where real women discuss their hair dandruff stories and how new products might help . Real women from fashion bloggers , travel bloggers , beauty artists , and other backgrounds are drawn to a YouTube - designed diary channel to share their anti - dandruff stories with us . There is also a link to purchase things online . The channel also spawned a Facebook app that was supposed to function as a diary once more . The Secret Diary app , in addition to similar YouTube channels , provides extra information about hair and productsThere is also a link to purchase things online . The channel also spawned a Facebook app that was supposed to function as a diary once more . The Secret Diary app , in addition to similar YouTube channels , provides extra information about hair and products . The two foundations of the sport are supported by creating a hidden diary , disclosing items as a remedy , and allowing actual women to share their anti - dandruff secrets . As a result of the actual and high credibility of the review , new consumers are more willing to embark on their adventure with our products
Insight
We designed and tested our solutions using the learning tool . We were able to improve the function and design of our product as a result of the learning process in order to satisfy user expectations . We discovered that customers were more drawn to the Facebook review because it was shared by ordinary people rather than celebrities or influencers . The outcomes of this procedure were utilised by our marketing staff to re - strategize our marketing campaign . To improve our product and services , our company will focus on human - centered design in the future .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
Storytelling is a powerful tool that can be used in a variety of situations in our daily lives ; as a result , it is a technique that I use frequently . As a shampoo marketer , I was constantly faced with the problem of attracting more people to test and fall in love with our newly launched goods . In addition , I was confronted with the problem of how to combat the phenomenon of declining brand loyalty to our products . As a result of the numerous options available to clients in today ’s markets , this has occurred .
I use storytelling because it allows me to gain insight into users , build empathy , and emotionally connect with them . I frequently create personas to represent target users , and I use conflict in stories to reflect their user journeys and problems . One reason is that telling stories allows us to better understand what users expect from a solution . Audiences are always captivated by good stories . If designers employ narrative throughout the design process in user experience ( UX ) design , they may ensure that all work is focused on the users ’ needs and the value that the organisation wants to provide those customers . You use your insights to tell a storey about your users ’ needs and desires after performing design study to understand their requirements and goals .
Emotional branding is a side effect of storytelling . Emotional branding is the art of creating brands that appeal directly to the self , emotional state , wants , and goals of consumers . The goal of emotional branding is to create a bond between customers and products by appealing to their emotions . Love , power , emotional stability , and self - satisfaction are all subconscious requirements that allow marketers to generate self - fulfilling prophecies in customer demand . People expect their needs to be met , and advertising must supply these demands on a continuous basis . Our firm has created a new anti - dandruff treatment shampoo product line that allows real women to share their product experiences in the “ Beauty Me Anti Dandruff Diary , ” which includes videos and a blog where real women discuss their hair dandruff stories and how new products might help . Real women from fashion bloggers , travel bloggers , beauty artists , and other backgrounds are drawn to a YouTube - designed diary channel to share their anti - dandruff stories with us . There is also a link to purchase things online . The channel also spawned a Facebook app that was supposed to function as a diary once more . The Secret Diary app , in addition to similar YouTube channels , provides extra information about hair and productsThere is also a link to purchase things online . The channel also spawned a Facebook app that was supposed to function as a diary once more . The Secret Diary app , in addition to similar YouTube channels , provides extra information about hair and products . The two foundations of the sport are supported by creating a hidden diary , disclosing items as a remedy , and allowing actual women to share their anti - dandruff secrets . As a result of the actual and high credibility of the review , new consumers are more willing to embark on their adventure with our products
Insight
We designed and tested our solutions using the learning tool . We were able to improve the function and design of our product as a result of the learning process in order to satisfy user expectations . We discovered that customers were more drawn to the Facebook review because it was shared by ordinary people rather than celebrities or influencers . The outcomes of this procedure were utilised by our marketing staff to re - strategize our marketing campaign . To improve our product and services , our company will focus on human - centered design in the future .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18278 |
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