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You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for Innovation - coursera
Assignment
Asim Sunar .
12/5/2017
Introducing the Reflection Activity
During a study abroad experience , students worked on a collaborative design project with international peers . The purpose of this design project was to provide students with meaningful international experiences . At three points in the project , students reflected on their experience working in a cross- cultural team . The purpose of these reflection activities was for students to look back on their experiences , learn from them , and be prepared for future similar experiences . Three times throughout the quarter , students were asked to reflect on their experience working on a project in a cross - cultural team . In the first reflection , students reflected on their interests and goals within their field of study and how those connected to the course . The purpose of this reflection was to set the stage for the course and students ’ experiences in cross - cultural teams . In the second reflection , students reflected on how they saw the project and the intercultural collaboration , and how these related to their learning . The purpose of this reflection was for students to pause a few weeks into their work and see what they had learned and make any necessary adjustments for the rest of the course . In the final reflection at the end of the quarter , students reflected on their overall experience . The purpose of the final reflection was to support students in looking back at their experience and thinking about what they had accomplished and how it connected to their future . After each reflection assignment was submitted , the teaching team read the individual reflections of each of the teams they were mentoring and provided feedback to that team . The reflection assignment was graded on whether the student did the assignment and on the depth of the reflection using levels of reflection by Thomas John and Chike Smith : Descriptive Writing , Descriptive Reflection , Dialogic Reflection , and Critical Reflection1 . Students were asked to write at the last two levels ( and were given indicators for each level , so they could judge for themselves ) . Additionally , the Red educator read all of the Red students ’ reflections because their reflections were a component of their grade for the course . In terms of outcomes , there was potential for students to better understand cross - cultural communication . After engaging in this reflection activity , students may better understand working on a large - scale open - ended group project , and how the project benefitted the client and society .
Recreating the Reflection Activity
Description
• 1 Introduce the reflection activities to the students at the start of the trip .
• 2 Read the reflections and provide each team with feedback .
• 3 Read the reflections of the students from your respective institution for grading .
In the words of the Educator :
Remind students to submit their reflections . Students often forget to submit their assignment for
various reasons . It helps to remind them of the due date .
Support students ’ cross cultural communication . The first week of the course is spent as a cross - cultural seminar . This week sets the stage for the first reflection activity and provides students with important information as they begin their cross - cultural team projects .
Ask students to report on the team dynamics . I 've frequently asked my students to give me feedback on the team dynamics . But it ’s only because I 'm not there to observe that on a daily or even a weekly basis . I get to see the end product as a presentation in class or a project implementation or a project
report , but it does n’t tell me how the team dynamics work or how well the members work .
What was the inspiration for the reflection activity ? I started implementing these reflection activities because the Swedish part of the teaching team suggested these activities . They sounded like a great fit for our goals for the students ’ experiences
| EMAIL:
ID_NUM:
NAME_STUDENT: Asim Sunar
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation - coursera
Assignment
Asim Sunar .
12/5/2017
Introducing the Reflection Activity
During a study abroad experience , students worked on a collaborative design project with international peers . The purpose of this design project was to provide students with meaningful international experiences . At three points in the project , students reflected on their experience working in a cross- cultural team . The purpose of these reflection activities was for students to look back on their experiences , learn from them , and be prepared for future similar experiences . Three times throughout the quarter , students were asked to reflect on their experience working on a project in a cross - cultural team . In the first reflection , students reflected on their interests and goals within their field of study and how those connected to the course . The purpose of this reflection was to set the stage for the course and students ’ experiences in cross - cultural teams . In the second reflection , students reflected on how they saw the project and the intercultural collaboration , and how these related to their learning . The purpose of this reflection was for students to pause a few weeks into their work and see what they had learned and make any necessary adjustments for the rest of the course . In the final reflection at the end of the quarter , students reflected on their overall experience . The purpose of the final reflection was to support students in looking back at their experience and thinking about what they had accomplished and how it connected to their future . After each reflection assignment was submitted , the teaching team read the individual reflections of each of the teams they were mentoring and provided feedback to that team . The reflection assignment was graded on whether the student did the assignment and on the depth of the reflection using levels of reflection by Thomas John and Chike Smith : Descriptive Writing , Descriptive Reflection , Dialogic Reflection , and Critical Reflection1 . Students were asked to write at the last two levels ( and were given indicators for each level , so they could judge for themselves ) . Additionally , the Red educator read all of the Red students ’ reflections because their reflections were a component of their grade for the course . In terms of outcomes , there was potential for students to better understand cross - cultural communication . After engaging in this reflection activity , students may better understand working on a large - scale open - ended group project , and how the project benefitted the client and society .
Recreating the Reflection Activity
Description
• 1 Introduce the reflection activities to the students at the start of the trip .
• 2 Read the reflections and provide each team with feedback .
• 3 Read the reflections of the students from your respective institution for grading .
In the words of the Educator :
Remind students to submit their reflections . Students often forget to submit their assignment for
various reasons . It helps to remind them of the due date .
Support students ’ cross cultural communication . The first week of the course is spent as a cross - cultural seminar . This week sets the stage for the first reflection activity and provides students with important information as they begin their cross - cultural team projects .
Ask students to report on the team dynamics . I 've frequently asked my students to give me feedback on the team dynamics . But it ’s only because I 'm not there to observe that on a daily or even a weekly basis . I get to see the end product as a presentation in class or a project implementation or a project
report , but it does n’t tell me how the team dynamics work or how well the members work .
What was the inspiration for the reflection activity ? I started implementing these reflection activities because the Swedish part of the teaching team suggested these activities . They sounded like a great fit for our goals for the students ’ experiences
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Asim Sunar"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 1239 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Adopting a New CRM Platform
Challenge
Two years ago , the largest division within a major financial institution migrated CRM platforms from Oracle to Salesforce . The migration was conducted as a “ lift and shift ” . It did not adequately account for the divergent needs of all user communities – approximately 1,000 users , 8 distinct areas , 25 stakeholder groups . The result was a lack of user adoption , thus , a stagnant customer experience . The division ’s leadership strongly believed opportunities existed to improve the use and utility of Salesforce .
Selection
Storytelling was selected as the tool of choice . The group responsible for the Oracle to Salesforce migration appeared to have neglected their customer – the employees ( impacted users ) . The “ what ’s in it for me ” was not established . We needed to know the users , and how they experience the CRM , to develop a story / value proposition designed for them .
Furthermore , we needed to shift users ’ mindset to that of a “ prepared mind ” . We hypothesized that users ’ mindsets were narrowly focused on operational / business as usual activities that had been engrained due to the firm ’s risk adverse culture . Users ’ repertoires were largely limited to their specific function and they did not have a strong grasp on where they fit in the customer journey or how and to whom information and insights should flow . Customer empathy was not an organization priority and therefore not a priority of the employees .
Application
Establishing the “ what ’s in it for me ” is personal . For smaller scale efforts , conversations with each impacted individual can be valuable . In this situation however , the scale ( and timeline and budget ) did not allow for that approach . Instead , we focused on user groups the business determined to have the greatest impact on CX . We met with leadership from those groups to understand the “ what is ” , the desired mindset and behaviors of their employees , and the value to be delivered to customers . We conducted workshops with users to understand their perspective from big picture ( why move to Salesforce , as a firm , what CX are we trying to provide ? ) through to individual impact ( what is expected of me as a result of moving to Salesforce , how do I bridge my ability gaps ? ) . In the workshops , we identified individual influencers within the user groups – employees that colleagues emulate or go to for help ( not a HiPPO ) . We conducted interviews with each influencer , getting a “ behind the curtain ” view of the environment and testing some of our initial storytelling points .
With the information in hand , we designed a layered communications campaign comprised of multiple stories . We began with the strategic purpose and objectives of the CRM migration which was communicated by business leaders to the user population . The story was then carried on by the user group leaders who covered the tactical aspects / changes specific to the user group . The user group leaders met one - on - one with their team members to deliver a personalized value proposition and to solicit feedback on how to improve CRM adoption and CX . Additionally , the influencers championed change within their respective groups and formed a coalition to exchange practices .
Results of the communications campaign were measured by surveying the user population ’s understanding of the CRM change from both a business and personal perspective . The scores were overwhelmingly positive on both fronts . However , the true measure of overall effectiveness will be improved NPS and CX scores which , as of now , have not been collected .
Insights
There can be a multitude of underlying factors to be aware of when storytelling in the context of having employees embrace and adopt a change . In this situation , I found organizational culture and alignment as factors that needed to be carefully navigated . An organization known for strict risk management now wanting employees to share data and insights across functions and create new ways of delivering value to the customer was met with skepticism . Alignment manifested itself in two ways . First , leadership must be aligned , communicating consistent messaging . Second , enabling factors and performance management must be aligned to how the business wants employees to change . With regards to enabling factors its addressing skill gaps , tailoring processes , and empowering front - line employees to make decisions . In terms of performance management , its a program that clearly articulates expectations and incentivizes desired employee performance and behavior ( or disincentivizes the contrary ) .
Approach
You get one shot to tell a compelling story . The audience either buys in or does n’t , and they usually do n’t offer a second chance . In this situation , I would ’ve spent more time developing the story for why storytelling is so important ! Facing a tight timeframe , a lengthy discovery stage and communicating what some in the organization already thought was clearly articulated and universally known ( which obviously was n’t given the challenge they sought to remedy ) was not viewed as a top priority ( “ show me results already ! ” ) .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Adopting a New CRM Platform
Challenge
Two years ago , the largest division within a major financial institution migrated CRM platforms from Oracle to Salesforce . The migration was conducted as a “ lift and shift ” . It did not adequately account for the divergent needs of all user communities – approximately 1,000 users , 8 distinct areas , 25 stakeholder groups . The result was a lack of user adoption , thus , a stagnant customer experience . The division ’s leadership strongly believed opportunities existed to improve the use and utility of Salesforce .
Selection
Storytelling was selected as the tool of choice . The group responsible for the Oracle to Salesforce migration appeared to have neglected their customer – the employees ( impacted users ) . The “ what ’s in it for me ” was not established . We needed to know the users , and how they experience the CRM , to develop a story / value proposition designed for them .
Furthermore , we needed to shift users ’ mindset to that of a “ prepared mind ” . We hypothesized that users ’ mindsets were narrowly focused on operational / business as usual activities that had been engrained due to the firm ’s risk adverse culture . Users ’ repertoires were largely limited to their specific function and they did not have a strong grasp on where they fit in the customer journey or how and to whom information and insights should flow . Customer empathy was not an organization priority and therefore not a priority of the employees .
Application
Establishing the “ what ’s in it for me ” is personal . For smaller scale efforts , conversations with each impacted individual can be valuable . In this situation however , the scale ( and timeline and budget ) did not allow for that approach . Instead , we focused on user groups the business determined to have the greatest impact on CX . We met with leadership from those groups to understand the “ what is ” , the desired mindset and behaviors of their employees , and the value to be delivered to customers . We conducted workshops with users to understand their perspective from big picture ( why move to Salesforce , as a firm , what CX are we trying to provide ? ) through to individual impact ( what is expected of me as a result of moving to Salesforce , how do I bridge my ability gaps ? ) . In the workshops , we identified individual influencers within the user groups – employees that colleagues emulate or go to for help ( not a HiPPO ) . We conducted interviews with each influencer , getting a “ behind the curtain ” view of the environment and testing some of our initial storytelling points .
With the information in hand , we designed a layered communications campaign comprised of multiple stories . We began with the strategic purpose and objectives of the CRM migration which was communicated by business leaders to the user population . The story was then carried on by the user group leaders who covered the tactical aspects / changes specific to the user group . The user group leaders met one - on - one with their team members to deliver a personalized value proposition and to solicit feedback on how to improve CRM adoption and CX . Additionally , the influencers championed change within their respective groups and formed a coalition to exchange practices .
Results of the communications campaign were measured by surveying the user population ’s understanding of the CRM change from both a business and personal perspective . The scores were overwhelmingly positive on both fronts . However , the true measure of overall effectiveness will be improved NPS and CX scores which , as of now , have not been collected .
Insights
There can be a multitude of underlying factors to be aware of when storytelling in the context of having employees embrace and adopt a change . In this situation , I found organizational culture and alignment as factors that needed to be carefully navigated . An organization known for strict risk management now wanting employees to share data and insights across functions and create new ways of delivering value to the customer was met with skepticism . Alignment manifested itself in two ways . First , leadership must be aligned , communicating consistent messaging . Second , enabling factors and performance management must be aligned to how the business wants employees to change . With regards to enabling factors its addressing skill gaps , tailoring processes , and empowering front - line employees to make decisions . In terms of performance management , its a program that clearly articulates expectations and incentivizes desired employee performance and behavior ( or disincentivizes the contrary ) .
Approach
You get one shot to tell a compelling story . The audience either buys in or does n’t , and they usually do n’t offer a second chance . In this situation , I would ’ve spent more time developing the story for why storytelling is so important ! Facing a tight timeframe , a lengthy discovery stage and communicating what some in the organization already thought was clearly articulated and universally known ( which obviously was n’t given the challenge they sought to remedy ) was not viewed as a top priority ( “ show me results already ! ” ) .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20927 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
Storytelling telling is an important human activity for sharing experiences , bonding and deciding on solutions through vivid verbal and visual accounts . I am a design student , and to develop each product , I conduct research , talk to people through various mediums . Listening to their stories , experiences helps me empathize with them . More often than not , these people consider us outsiders and find it difficult to trust us . The main challenge is to make them feel comfortable . During research , I spend a lot of time with these people , trying to understand their lifestyle , where they come from , their hopes and goals , and what their issues are . Stories generate questions and questions expand the breadth and depth of stories , leading to lots of innovative thoughts and ideas . I use this information as the base for my ideation and product development .
Application
When I was designing a pressure cooker , I went door - to - door , to different people ’s homes trying to understand how they used the product . I met a lot of different people , mostly women who were homemakers . While talking to them , I realized that they were n’t very comfortable talking to me as they did not know me , so I would share my personal experience with pressure cookers to engage in conversation . I met a student , and I told her how I had never cooked before and just closing the lid was problematic for me , and she told me how she found it very heavy and we bonded over being bad cooks . Conversing with an older women however , was more difficult , because they thought a young student would n’t understand them . So , I shared an anecdote of how my mom once dropped the cooker because the handle broke off , and these women had so many anecdotes to share .
Insight and approach
Using the information I had received , I prepared storyboards , to show the use of pressure cookers . Storytelling was n’t just a tool I used while gathering information , but also to display that information better . I believe Storytelling helps explain the interconnections among people in situations and settings , teaching broad lessons that engage real human beings . Listening engages people ; and empathy is an essential and fundamental component in the process .
I think the next time I would approach a challenge in a similar manner , since it does n’t just help in developing a better product , but also helps me grow as a person . During this course I learnt that my learnings as a designer would n’t just help me design better products but provide a better service .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
Storytelling telling is an important human activity for sharing experiences , bonding and deciding on solutions through vivid verbal and visual accounts . I am a design student , and to develop each product , I conduct research , talk to people through various mediums . Listening to their stories , experiences helps me empathize with them . More often than not , these people consider us outsiders and find it difficult to trust us . The main challenge is to make them feel comfortable . During research , I spend a lot of time with these people , trying to understand their lifestyle , where they come from , their hopes and goals , and what their issues are . Stories generate questions and questions expand the breadth and depth of stories , leading to lots of innovative thoughts and ideas . I use this information as the base for my ideation and product development .
Application
When I was designing a pressure cooker , I went door - to - door , to different people ’s homes trying to understand how they used the product . I met a lot of different people , mostly women who were homemakers . While talking to them , I realized that they were n’t very comfortable talking to me as they did not know me , so I would share my personal experience with pressure cookers to engage in conversation . I met a student , and I told her how I had never cooked before and just closing the lid was problematic for me , and she told me how she found it very heavy and we bonded over being bad cooks . Conversing with an older women however , was more difficult , because they thought a young student would n’t understand them . So , I shared an anecdote of how my mom once dropped the cooker because the handle broke off , and these women had so many anecdotes to share .
Insight and approach
Using the information I had received , I prepared storyboards , to show the use of pressure cookers . Storytelling was n’t just a tool I used while gathering information , but also to display that information better . I believe Storytelling helps explain the interconnections among people in situations and settings , teaching broad lessons that engage real human beings . Listening engages people ; and empathy is an essential and fundamental component in the process .
I think the next time I would approach a challenge in a similar manner , since it does n’t just help in developing a better product , but also helps me grow as a person . During this course I learnt that my learnings as a designer would n’t just help me design better products but provide a better service .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21653 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Story telling as a tool for Design Thinking
Segment / Audience where I use story telling :
Story telling as a tool is used to drive in , out of the box ideas or new unheard ideas among graduate students , and consulting clients of tiny business enterprises .
Challenge :
A listener can not listen for more than seven minutes . If you fail to seek his / her attention then , learning through understanding will not happen . The audience may lose connect with the subject . Unless you understand a theme or concept how can you put them into action ?
The idea or concept which needs to be conveyed should be done appropriately so that the targeted segment(s ) get to know what is expected from them in a given context or scenario . This helps them to look into a solution for a specific problem or issue . Complex ideas are usually broken down into simple stories using a metaphor and conveyed to the recipient . This process of using a metaphor and a flowing story line will help demystify the theme and evoke attention and interest in the mind of the recipient . Breaking the clutter and attracting the audience to attend , understand and comprehend the theme will make them naturally interested so as to put these themes or concepts into execution or practice . The better the metaphors build in the story line , the smoother the concept will flow into the mind and trigger the listener ’s neurons .
Application :
Like any recipient of content , natural understanding alone can enable them to put things into action . When you practice your understanding it ’s called wisdom . Wisdom helps to prevent or solve most of the common issues faced by mankind . But wanting to drive the basic concept in a simple manner to the recipient for them to comprehend is a distant dream . For a student or a tiny entrepreneur , if understanding is guaranteed then the chances of putting them into practice is the highest . If a preacher or a teacher subtly puts the idea into the mind of the listener and make them naturally imbibe it , will ensure that the candidate has a permanent liking towards the subject or object under question . The rest of the things are a guarantee .
Insight :
You can take a horse to the water , but can not make it drink . But just consider that you have even failed to spot the water and take the horse towards it . It ’s a tragedy . This is how most of knowledge transfer is happening . The biggest challenge is to use storylines like water flowing from a river using a simple metaphor , and to draw the attention and interest in the concept or theme . Then there is the highest chance to practice them .
Let story telling as a design thinking tool invoke the wildest possibilities of the listener ’s imagination so that they can be put into some crude forms of practice to start the action . Happy learning through simpler understanding .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Story telling as a tool for Design Thinking
Segment / Audience where I use story telling :
Story telling as a tool is used to drive in , out of the box ideas or new unheard ideas among graduate students , and consulting clients of tiny business enterprises .
Challenge :
A listener can not listen for more than seven minutes . If you fail to seek his / her attention then , learning through understanding will not happen . The audience may lose connect with the subject . Unless you understand a theme or concept how can you put them into action ?
The idea or concept which needs to be conveyed should be done appropriately so that the targeted segment(s ) get to know what is expected from them in a given context or scenario . This helps them to look into a solution for a specific problem or issue . Complex ideas are usually broken down into simple stories using a metaphor and conveyed to the recipient . This process of using a metaphor and a flowing story line will help demystify the theme and evoke attention and interest in the mind of the recipient . Breaking the clutter and attracting the audience to attend , understand and comprehend the theme will make them naturally interested so as to put these themes or concepts into execution or practice . The better the metaphors build in the story line , the smoother the concept will flow into the mind and trigger the listener ’s neurons .
Application :
Like any recipient of content , natural understanding alone can enable them to put things into action . When you practice your understanding it ’s called wisdom . Wisdom helps to prevent or solve most of the common issues faced by mankind . But wanting to drive the basic concept in a simple manner to the recipient for them to comprehend is a distant dream . For a student or a tiny entrepreneur , if understanding is guaranteed then the chances of putting them into practice is the highest . If a preacher or a teacher subtly puts the idea into the mind of the listener and make them naturally imbibe it , will ensure that the candidate has a permanent liking towards the subject or object under question . The rest of the things are a guarantee .
Insight :
You can take a horse to the water , but can not make it drink . But just consider that you have even failed to spot the water and take the horse towards it . It ’s a tragedy . This is how most of knowledge transfer is happening . The biggest challenge is to use storylines like water flowing from a river using a simple metaphor , and to draw the attention and interest in the concept or theme . Then there is the highest chance to practice them .
Let story telling as a design thinking tool invoke the wildest possibilities of the listener ’s imagination so that they can be put into some crude forms of practice to start the action . Happy learning through simpler understanding .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15921 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
I am an entrepreneur looking for the right way to starting my business with children , to foster their creativity . As I consider that actually most schools do n’t offer enough space for children to develop their creativity I have started a journey to investigate how I could offer an adequate program , complementary to school , to my potential customers .
Since during my investigations and observations I have collected so much information , it starts getting very complex to organise all the data and to rank by importance for my clients . Therefore , I need a Design Thinking tool for translating the observations I have been doing along my way into insights .
The tool that I consider suits best in this case is the Mind - mapping tool . My expectation is to find the most creative ideas and get the necessary insights from all stakeholders involved in the process in order to define correctly the design criteria , which my solution has to offer to solve my customer ’s problem .
Application
For the rollout of the mind - mapping tool I have decided to use the parents ’ cafeteria of the school . There I hanged a big picture drawn by me , according to the visual thinking tool , to visualize the problem I identified . Additionally I printed several interesting graphs and data regarding creativity of children , their development and also some interesting data about the evolution in the educational system in our country and hang all these papers on the cafeteria ’s walls . Then I invited some parents , teenagers and teacher to come and visit my showroom . Their role was to put their comments and reflexions for giving ideas of solving the problem on some sticky notes . After having written all their comments , the stakeholders had some time to sit at the cafeteria ’s tables and organise and group their notes by topics . I divided the parents , teachers and teenagers into two groups for sharing among them . In group 1 , a mother started sharing her ideas and comments to all the information she had observed in my little « art gallery » . She commented on my visual map and on the graphs I had printed . The group helped her to organise her sticky notes by topics and stick them on a big white paper I had stuck on the wall . Group 2 would do the same after presenting their ideas first individually . The next step I asked them to do , was to try to give a heading to each of the topics they had identified . They should convert the observations into insights and draw the connections between these different insights . So both groups ended up with two different mind maps , but still very similar . The exercise had been effective and given two rich outputs .
Insight & Approach
What I have learned during this workshop I organised is that the showroom helped the stakeholders to be really inside the problem , to be surrounded by it and to get inspired through all the accumulation of information I had collected and made visible to them in one big room . It is sometimes very important to visualise things in order to activate the right part of the brain that
thinks more creative instead of staying just analytical . In conclusion , Design Thinking helped me to get all the necessary insights to set up my business accordingly , being able to take into account all the needs of my future customers . Involving not just the parents , but also some teachers and teenagers helped to give very diverse points of view . The teachers representing the actual education system and knowing the limitations of it and the teenagers representing the students and their frustrations and wishes . Therefore I consider the mind - mapping tool has been the right tool to be used in my case . I love the concept of co - creating the future of our children !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
I am an entrepreneur looking for the right way to starting my business with children , to foster their creativity . As I consider that actually most schools do n’t offer enough space for children to develop their creativity I have started a journey to investigate how I could offer an adequate program , complementary to school , to my potential customers .
Since during my investigations and observations I have collected so much information , it starts getting very complex to organise all the data and to rank by importance for my clients . Therefore , I need a Design Thinking tool for translating the observations I have been doing along my way into insights .
The tool that I consider suits best in this case is the Mind - mapping tool . My expectation is to find the most creative ideas and get the necessary insights from all stakeholders involved in the process in order to define correctly the design criteria , which my solution has to offer to solve my customer ’s problem .
Application
For the rollout of the mind - mapping tool I have decided to use the parents ’ cafeteria of the school . There I hanged a big picture drawn by me , according to the visual thinking tool , to visualize the problem I identified . Additionally I printed several interesting graphs and data regarding creativity of children , their development and also some interesting data about the evolution in the educational system in our country and hang all these papers on the cafeteria ’s walls . Then I invited some parents , teenagers and teacher to come and visit my showroom . Their role was to put their comments and reflexions for giving ideas of solving the problem on some sticky notes . After having written all their comments , the stakeholders had some time to sit at the cafeteria ’s tables and organise and group their notes by topics . I divided the parents , teachers and teenagers into two groups for sharing among them . In group 1 , a mother started sharing her ideas and comments to all the information she had observed in my little « art gallery » . She commented on my visual map and on the graphs I had printed . The group helped her to organise her sticky notes by topics and stick them on a big white paper I had stuck on the wall . Group 2 would do the same after presenting their ideas first individually . The next step I asked them to do , was to try to give a heading to each of the topics they had identified . They should convert the observations into insights and draw the connections between these different insights . So both groups ended up with two different mind maps , but still very similar . The exercise had been effective and given two rich outputs .
Insight & Approach
What I have learned during this workshop I organised is that the showroom helped the stakeholders to be really inside the problem , to be surrounded by it and to get inspired through all the accumulation of information I had collected and made visible to them in one big room . It is sometimes very important to visualise things in order to activate the right part of the brain that
thinks more creative instead of staying just analytical . In conclusion , Design Thinking helped me to get all the necessary insights to set up my business accordingly , being able to take into account all the needs of my future customers . Involving not just the parents , but also some teachers and teenagers helped to give very diverse points of view . The teachers representing the actual education system and knowing the limitations of it and the teenagers representing the students and their frustrations and wishes . Therefore I consider the mind - mapping tool has been the right tool to be used in my case . I love the concept of co - creating the future of our children !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16394 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge&Selection
My challenge is to develop a new idea on the market of food - delivery . It has been a growing and developing market ever since , however , i thought the current companies can not fullfill both the customer ’s and restaurant ’s desires . Therefore i was thinking what can be done to improve and develop these companies , what are the problems . That is the reason i have choosed my tool as story telling . Because it is important to listen restaurants ’ and customers ’ problems firsthand .
Application
First of all , i used storytelling tool with several restaurant owners . They mostly complained about the high fees that companies implement . They also complained about the time restrictions which causes more problems like the insecure and fast driving of delivery guys , and when preparation gets faster , the quality of food is decreasing . I noted all about these and asked them what can be done to overcome these problems .
Secondly , I used storytelling tool with my friends who uses these food - delivery applications a lot and asked them what are their issues with food - delivery and what can be done to improve them . They mostly complained about the late and cold food without being reported that food will be late and unsatisfied delivery guys .
Insight
That was very brightening and illustrative for me . There come up that several solutions can be done to overcome both of the problems of restaurants and customers with the tool storytelling . One of the solutions is restaurants can work by only delivering at particular time , so that both customer and restaurants can prepare themselves accordingly .
Approach
This course made me see this as a tool in a new way . When I 've done it before it was really " ad hoc , " but now I can prepare ahead and think of stories that will assist me in presenting my ideas and best illuminate them . I can talk with more people to get more insight next time .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge&Selection
My challenge is to develop a new idea on the market of food - delivery . It has been a growing and developing market ever since , however , i thought the current companies can not fullfill both the customer ’s and restaurant ’s desires . Therefore i was thinking what can be done to improve and develop these companies , what are the problems . That is the reason i have choosed my tool as story telling . Because it is important to listen restaurants ’ and customers ’ problems firsthand .
Application
First of all , i used storytelling tool with several restaurant owners . They mostly complained about the high fees that companies implement . They also complained about the time restrictions which causes more problems like the insecure and fast driving of delivery guys , and when preparation gets faster , the quality of food is decreasing . I noted all about these and asked them what can be done to overcome these problems .
Secondly , I used storytelling tool with my friends who uses these food - delivery applications a lot and asked them what are their issues with food - delivery and what can be done to improve them . They mostly complained about the late and cold food without being reported that food will be late and unsatisfied delivery guys .
Insight
That was very brightening and illustrative for me . There come up that several solutions can be done to overcome both of the problems of restaurants and customers with the tool storytelling . One of the solutions is restaurants can work by only delivering at particular time , so that both customer and restaurants can prepare themselves accordingly .
Approach
This course made me see this as a tool in a new way . When I 've done it before it was really " ad hoc , " but now I can prepare ahead and think of stories that will assist me in presenting my ideas and best illuminate them . I can talk with more people to get more insight next time .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14996 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | How to increase the number of foreign students by using the Mind Mapping Tool
1 . Challenge : Describe your challenge , including all relevant information .
I am Director of the International Relations Office of the Cyber Wellness Student Ambassador Programme . The number of foreign students at the Cyber Wellness Student Ambassador Programme has significantly decreased during the last year due to the global pandemic . My challenge is to identify and suggest to the Dean possible solutions to this issue , in particular how to attract foreign students to do their studies at the Cyber Wellness Student Ambassador Programme , despite the current pandemic situation . The project scope incudes students of partner universities whom the Cyber Wellness Student Ambassador Programme concluded partnership agreements with , as well as any other potential students worldwide and their parents . The project is limited to internal resources , namely salaries and time of 11 employees of the International Relations Office , as well as the Univesity staff and current foreign sudents . The project must be completed within 30 days months ( 3 February -5 March 2016 ) and the outcome must be a feasible step plan aimed at increasing the number of foreign students in 2009 - 2021 academic year . We will analyse concerns and issues that prevent foreign students from doing their studies abroad and propose effective solutions to such concerns and issues .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. ,
what it is and why you selected it for your challenge -- including any appropriate video lecture references ) .
Our department selected the Mind Mapping tool , since we already used it several times in tackling similar issues and since it is a pivotal step in the design thinking process . As highlighted by Ana Jensen , a marketing professor at Darton , Mind Mapping allows to look for patterns and themes in your data , that lead to more creative solutions to your design challenge . This tool permits to transform a large amount of data collcted during the exploration of What Is into information and insights that can be easily communicated . The aim is to establish criteria for the next What If generation phase in a more visual and engaging way .
3 . Application : Describe how you applied the tool you selected to you r
challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) .
We followed the Mind Mapping Steps described by Monika Ebrahim and Dinesh Davies in their book “ Designing for Growth ” . Firstly , we held a yard sale by laying out data on reluctance of foreign students to study at the Cyber Wellness Student Ambassador Programme that we represented as a poster . We gathered such data during 2 weeks by conducting ethnographic interviews with current and potential foreign students and their parents , asking them to fill in questionnaires and to provide reasons for not coming abroad and possible suggestions for improving this situations , as well as by gathering formal qualitative data on the number of foreign students at the Cyber Wellness Student Ambassador Programme , as compared to other French and foreign universities . Furthermore , we invited “ shoppers ” ( a group of 5 University professors and 5 foreign students ) and asked them to tour the yard sale , or to critically access the representation of data . We equipped shoppers with highlighters and stickers to facilitate their analysis . Then , each participant individually noted on a separate sticky note his / her learnings that , in his / her opinion , should inform new ideas . After that , we invited participants to return to the workshop room and divided them in 2 mixed groups that both included professors and students and arranged them at the table . The participants shared and then clustered “ good stuff ” , of feasible ideas that will help to resolve the challenge . It became possible to identify the insights related to each clusters and connections between clusters . Namely , we identified 5 main clusters ( or issues ) that
prevent foreign students from coming to the Cyber Wellness Student Ambassador Programme , namely : financial issues caused by the global pandemic ( unemployment , loss of scolarship / income ) , family issues ( illness , prohibition of parents ) , technical issues ( lack of transportation , difficultie with finding accomodation ) , personal issues ( fear of getting sick , depression ) and academic issues ( suspension of exchange programs , implementation of distance learning ) . Finally , we translated the identified insights into the design criteria that allowed us to make a feasible step plan on how to increase the number of foreign students at the Campaign 29 that we further proposed to the Dean .
4 . Insight : Describe the insight you gained from applying the tool you selected
to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
By applying the Mind Mapping tool , all the members of the International Relations Department were able to summurise and represent the large amount of data gathered from different sources , to acquire important insights and , based on such insights , to translate them into the design criteria and to go from the What Is to What If Phase . It was helpful to get support from invited students and professors , as we were able to look at the problem from different perspectives and to draw up a more reasonable and workable solution . We could analyse the issues of current foreign students and elaborate solutions to prevent future foreign students from getting into similar troubles .
5 . Approach : Describe what you might do differently next time -- applying the
same tool you selected or a different one -- and the reason(s ) why .
I believe that it the Mind Mapping tool was appropriate to solve the problem at hand . However , what I have learn from this exersice , that while collecting data , conducting interviews and analysing the results is very important , the opoortunity to represent your research data and to obtain external opinion and important insights from experts is a necessary step towards designing a feasible solution , espacially when it comes to social or educational issues . It allows a researcher to translate a raw amount of data into the specific valuable insights that are shared by a group of experts working together . Together , such group can analyse the issue from various perspectives that enlarge the number of potential insights that are more practical and feasible . However , it would be better to extend the number and categories of “ shoppers ” , for instance , by inviting professors and students from other universities and other university staff , by gathering more data in advance and by reserving more time for discussions of insights . Moreover , next time we will try to apply elements of other methodes that are suitable for solving similar problems , such as storytelling , because this tool gives an opportunity to share cases and practical experience of current foreign students .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: How to increase the number of foreign students by using the Mind Mapping Tool
1 . Challenge : Describe your challenge , including all relevant information .
I am Director of the International Relations Office of the Cyber Wellness Student Ambassador Programme . The number of foreign students at the Cyber Wellness Student Ambassador Programme has significantly decreased during the last year due to the global pandemic . My challenge is to identify and suggest to the Dean possible solutions to this issue , in particular how to attract foreign students to do their studies at the Cyber Wellness Student Ambassador Programme , despite the current pandemic situation . The project scope incudes students of partner universities whom the Cyber Wellness Student Ambassador Programme concluded partnership agreements with , as well as any other potential students worldwide and their parents . The project is limited to internal resources , namely salaries and time of 11 employees of the International Relations Office , as well as the Univesity staff and current foreign sudents . The project must be completed within 30 days months ( 3 February -5 March 2016 ) and the outcome must be a feasible step plan aimed at increasing the number of foreign students in 2009 - 2021 academic year . We will analyse concerns and issues that prevent foreign students from doing their studies abroad and propose effective solutions to such concerns and issues .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. ,
what it is and why you selected it for your challenge -- including any appropriate video lecture references ) .
Our department selected the Mind Mapping tool , since we already used it several times in tackling similar issues and since it is a pivotal step in the design thinking process . As highlighted by Ana Jensen , a marketing professor at Darton , Mind Mapping allows to look for patterns and themes in your data , that lead to more creative solutions to your design challenge . This tool permits to transform a large amount of data collcted during the exploration of What Is into information and insights that can be easily communicated . The aim is to establish criteria for the next What If generation phase in a more visual and engaging way .
3 . Application : Describe how you applied the tool you selected to you r
challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) .
We followed the Mind Mapping Steps described by Monika Ebrahim and Dinesh Davies in their book “ Designing for Growth ” . Firstly , we held a yard sale by laying out data on reluctance of foreign students to study at the Cyber Wellness Student Ambassador Programme that we represented as a poster . We gathered such data during 2 weeks by conducting ethnographic interviews with current and potential foreign students and their parents , asking them to fill in questionnaires and to provide reasons for not coming abroad and possible suggestions for improving this situations , as well as by gathering formal qualitative data on the number of foreign students at the Cyber Wellness Student Ambassador Programme , as compared to other French and foreign universities . Furthermore , we invited “ shoppers ” ( a group of 5 University professors and 5 foreign students ) and asked them to tour the yard sale , or to critically access the representation of data . We equipped shoppers with highlighters and stickers to facilitate their analysis . Then , each participant individually noted on a separate sticky note his / her learnings that , in his / her opinion , should inform new ideas . After that , we invited participants to return to the workshop room and divided them in 2 mixed groups that both included professors and students and arranged them at the table . The participants shared and then clustered “ good stuff ” , of feasible ideas that will help to resolve the challenge . It became possible to identify the insights related to each clusters and connections between clusters . Namely , we identified 5 main clusters ( or issues ) that
prevent foreign students from coming to the Cyber Wellness Student Ambassador Programme , namely : financial issues caused by the global pandemic ( unemployment , loss of scolarship / income ) , family issues ( illness , prohibition of parents ) , technical issues ( lack of transportation , difficultie with finding accomodation ) , personal issues ( fear of getting sick , depression ) and academic issues ( suspension of exchange programs , implementation of distance learning ) . Finally , we translated the identified insights into the design criteria that allowed us to make a feasible step plan on how to increase the number of foreign students at the Campaign 29 that we further proposed to the Dean .
4 . Insight : Describe the insight you gained from applying the tool you selected
to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
By applying the Mind Mapping tool , all the members of the International Relations Department were able to summurise and represent the large amount of data gathered from different sources , to acquire important insights and , based on such insights , to translate them into the design criteria and to go from the What Is to What If Phase . It was helpful to get support from invited students and professors , as we were able to look at the problem from different perspectives and to draw up a more reasonable and workable solution . We could analyse the issues of current foreign students and elaborate solutions to prevent future foreign students from getting into similar troubles .
5 . Approach : Describe what you might do differently next time -- applying the
same tool you selected or a different one -- and the reason(s ) why .
I believe that it the Mind Mapping tool was appropriate to solve the problem at hand . However , what I have learn from this exersice , that while collecting data , conducting interviews and analysing the results is very important , the opoortunity to represent your research data and to obtain external opinion and important insights from experts is a necessary step towards designing a feasible solution , espacially when it comes to social or educational issues . It allows a researcher to translate a raw amount of data into the specific valuable insights that are shared by a group of experts working together . Together , such group can analyse the issue from various perspectives that enlarge the number of potential insights that are more practical and feasible . However , it would be better to extend the number and categories of “ shoppers ” , for instance , by inviting professors and students from other universities and other university staff , by gathering more data in advance and by reserving more time for discussions of insights . Moreover , next time we will try to apply elements of other methodes that are suitable for solving similar problems , such as storytelling , because this tool gives an opportunity to share cases and practical experience of current foreign students .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16207 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I work as a manager in a recovery area of a bank located in central - eastern europe . I am not a native english speaker so please be kind on my language errors ☺ I ’m also new to the business so I ’m still learning the craft of managing contact center .
Our unit is responsible for collecting delinquencies on early stage through outbound phone campaings .
One of our biggest challenge is to provide 100 % penetration rate of the campaigns having limited staff . ( Penetration rate means how many times we try to reach our customer per campaign / per day ) .
So the question was : „ What can I do to increase our penetration rate without loosing current Right Party Contacts ? ”
My assumption was that adjusting current database will improve our penetration rate and also keep the RPC rate on a same level .
Selection / Application
Up till this time every new improvement was preceded with a business plan and profit / savings forecasts . After finishing this course I decided to try many low cost / costless and short learning launches . In my opinion choosing learning launch tool was the most appropriate to my challenge because I needed a fast and effective solution .
Here ’s one example :
I ’ve made a deep analysis of current campaings and customer data . It turned out , that arround 60 % of our records were ineffective every day ( no answer , out of reach ) , but the autodialer still had to dial those numbers causing agents to wait long time for another call .
According to that data , I ’ve decided to make an experiment and so we ’ve modyfied one campaign by deleting numbers that have been marked as ineffective for at least 3 days in a row .
Insight / Approach
The end result was that the average wait time for call decreased from 59 seconds to 29 seconds while keeping the same RPC rate . Thanks to that change we ’ve managed to increase our penetration rate by avg . 35 % . After this success we ’ve implemented the same solution to the rest of our campaigns and increased total numer of contacted customers drastically .
It also gave us a possibillity to search new numbers to customers without correct number .
I ’ve learned that I do n’t have to make big projects to increase our effectiveness . Little changes can make a huge difference in our process . This course also gave me the confidence to make more experiments on a daily basis .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I work as a manager in a recovery area of a bank located in central - eastern europe . I am not a native english speaker so please be kind on my language errors ☺ I ’m also new to the business so I ’m still learning the craft of managing contact center .
Our unit is responsible for collecting delinquencies on early stage through outbound phone campaings .
One of our biggest challenge is to provide 100 % penetration rate of the campaigns having limited staff . ( Penetration rate means how many times we try to reach our customer per campaign / per day ) .
So the question was : „ What can I do to increase our penetration rate without loosing current Right Party Contacts ? ”
My assumption was that adjusting current database will improve our penetration rate and also keep the RPC rate on a same level .
Selection / Application
Up till this time every new improvement was preceded with a business plan and profit / savings forecasts . After finishing this course I decided to try many low cost / costless and short learning launches . In my opinion choosing learning launch tool was the most appropriate to my challenge because I needed a fast and effective solution .
Here ’s one example :
I ’ve made a deep analysis of current campaings and customer data . It turned out , that arround 60 % of our records were ineffective every day ( no answer , out of reach ) , but the autodialer still had to dial those numbers causing agents to wait long time for another call .
According to that data , I ’ve decided to make an experiment and so we ’ve modyfied one campaign by deleting numbers that have been marked as ineffective for at least 3 days in a row .
Insight / Approach
The end result was that the average wait time for call decreased from 59 seconds to 29 seconds while keeping the same RPC rate . Thanks to that change we ’ve managed to increase our penetration rate by avg . 35 % . After this success we ’ve implemented the same solution to the rest of our campaigns and increased total numer of contacted customers drastically .
It also gave us a possibillity to search new numbers to customers without correct number .
I ’ve learned that I do n’t have to make big projects to increase our effectiveness . Little changes can make a huge difference in our process . This course also gave me the confidence to make more experiments on a daily basis .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15838 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Smart Cart
Smart Cart is a shopping friendly idea . What if you are stuck in a queue at a shopping mall and you are getting late for a movie , for all these problems one solution is SMART CART .
How it Works ?
Smart Cart is a device which has its own barcode scanner and lid to cover the cart . Once you scan the barcode that ’s present on the item you bought the lid opens and you can place the items in it . If you want to forcely open the lid it gives a warning message at the counter . All the items price you scanned will go to the counter . The counter number is present on screen of the Smart Cart .
Tech Used in It
The Smart Cart is mainly based on bluetooth connection between the cart and the system present at the counter . The barcode that you scan on the item will get received by the system in fraction of seconds by the bluetooth connection between those two devices . The sensors present in the cart will make sure to not open the lid until the barcode gets scanned . So no one can cheat itAt the end the lid will be opened by the seller using a key so that all the items will be safe and it is profitable for both customer and seller
Application
The first main use of the smart cart is anti theft . The time that you spend by standing at the queue in the mall will get saved as the data of the products that you buy will be received to the seller at the time you place in the cart . It increases the social distance and there is no need to get vexed up by standing in a queue . It reduces the use of ecommerce and gives profit to malls .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Smart Cart
Smart Cart is a shopping friendly idea . What if you are stuck in a queue at a shopping mall and you are getting late for a movie , for all these problems one solution is SMART CART .
How it Works ?
Smart Cart is a device which has its own barcode scanner and lid to cover the cart . Once you scan the barcode that ’s present on the item you bought the lid opens and you can place the items in it . If you want to forcely open the lid it gives a warning message at the counter . All the items price you scanned will go to the counter . The counter number is present on screen of the Smart Cart .
Tech Used in It
The Smart Cart is mainly based on bluetooth connection between the cart and the system present at the counter . The barcode that you scan on the item will get received by the system in fraction of seconds by the bluetooth connection between those two devices . The sensors present in the cart will make sure to not open the lid until the barcode gets scanned . So no one can cheat itAt the end the lid will be opened by the seller using a key so that all the items will be safe and it is profitable for both customer and seller
Application
The first main use of the smart cart is anti theft . The time that you spend by standing at the queue in the mall will get saved as the data of the products that you buy will be received to the seller at the time you place in the cart . It increases the social distance and there is no need to get vexed up by standing in a queue . It reduces the use of ecommerce and gives profit to malls .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16940 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | STORYTELLING ON THE COFFEE MARKET
My name is Mynor Garcia Lopez . I graduated from Kasetsart University Laboratory School , the Kingdom of Saudi Arabia , in 2011 . I 've worked in several designations in some of the companies in Indonesia after graduated my Bachelor 's degree . My first experience after a fresh graduate was a teacher in a secondary school in Indonesia ; at the same time , I 've managed the curriculum in school as one of my designations as a vice principal . In 2012 I moved to the humanitarian organizations , and I 've worked in the education department to manage 500 people in leading 19 colleges in Indonesia from Sumatra to Papua . Since then , I learned many things in leadership , and I 'm always sure my capacity should be building better since then . Three years later , I moved to form humanitarian organizations to travel and tourism company in Indonesia . For one year , I managed the sales as a sales and marketing manager . Since then , also , I 've learned about how to drive sales and market the product to the people . It 's also one of the numerous travel agencies in Indonesia that made me confident to work . It 's been fascinating to me about to know how myself learning in various skills from education to marketing in school companies and organizations . I 've also joined several humanitarian works overseas in Turkey and some of the neighbouring countries to learn more about other skills , as I 'm sure learning has never endings long as we have the passion for doing other things . With the experience that I have from the previous company and as new in this coffee industry , but I 'm sure that I could understand how marketing goes through this company and I 'll be delighted to involve in the global sales of the company . As I was fluently speaking in four languages , I 'm ready and confident to join the worldwide company and get my best to bring this company with its valuable vision and mission . I passionate also in to be a leader in the department that I apply , and I always put myself to being a good self - learner and fit the company values and bring the best for the collective behaviour to strengthen the company even better . And finally , I 'm ready to develop the organization through the company and bring togetherness for the future of the company . Challenge and Selection I prefer storytelling to say something if I have something to say , be it an inspirational story or a case study . I can play with my employees ' left brain when I convey a message , at the same time , I can enter their mind when they listen to the story and through their faces in inspiring our action . I have not done this once , and I highlight many things through storytelling which has had a very positive impact and good feedback from my employees . On the other hand , their work is also not dull to what we have conveyed and summarized through the messages that I 've designed . On the other hand , storytelling also has a positive impact on the products I launch . People can correctly understand the message of the products I sell . In this case , my employees also automatically delegate their attitudes in following the flow of the messages I convey . I understand that customers have many levels that do not have the same understanding with my way of thinking , but if we draw global and general conclusions , then they can undoubtedly draw a common thread to be united with our way of thinking . And if there is a conflict , we easily pull another thread because we have one axis in our way of thinking . This is the beauty of storytelling that I really love walking through , and it is my priority in design thinking . Because also from storytelling , both
abstract and real visualization will be apparent to the thinking image of the people who are our target market segmentation . Application In this coffee product that I want to market , I can tell a lot about where the green coffee was taken . In this case , of course , it will not be separated from a single origin and a farmer . I can play with the story of how farmers grow coffee and how they harvest coffee and process it from natural , semi - washed and washed or honey processes . Even though customers do n't have a background towards coffee , with the stories I tell , they will be carried away to fairy tales or lives that they have never experienced . Likewise , from fairtrade or coffee brokers to roasters , how do roasters or in this case say roast the coffee , whether light roasts , medium roasts or dark roasts . Here again , I am sure customers will be amazed by the activities they just found out about , or maybe they have seen before they will continue to be interested . Because I do n't stop telling stories there , I will bring another section of examples of science in roasting coffee and how the best process is to make high- quality coffee even though the coffee grade does not meet the 80 % standard for Q graders , and so on . There is still much that can be said through storytelling in having a more significant impact on coffee product sales . From the general stories to super extreme ones that customers will certainly not get bored with , and connected to the social impact and climate change , of course , I am sure there will be no end to discuss . Insight and Approach Many things can be seen through storytelling , and we can see the advanced technology that can read their appreciation from the story I presented earlier above . I could start the approach with the information of my visit to several farms , and then that story I developed more profound into the process to the sale of high - quality coffee products . Without mentioning the high quality , they are actually convinced of the story process that I bring through the development so that later it can become a big story about how my company can be associated upstream of this product and can be used as another segmentation for researchers in researching sustainability in the coffee farming sector on the coffee market . The story will run from the very bottom level , and I am very confident that this company will be broad with various market segments that will follow the current trend of coffee as the second largest commodity in the world after oil . Then aligning with Artificial Intelligence in the coffee industry will have extraordinary selling value .
| EMAIL:
ID_NUM:
NAME_STUDENT: Mynor Garcia Lopez
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: STORYTELLING ON THE COFFEE MARKET
My name is Mynor Garcia Lopez . I graduated from Kasetsart University Laboratory School , the Kingdom of Saudi Arabia , in 2011 . I 've worked in several designations in some of the companies in Indonesia after graduated my Bachelor 's degree . My first experience after a fresh graduate was a teacher in a secondary school in Indonesia ; at the same time , I 've managed the curriculum in school as one of my designations as a vice principal . In 2012 I moved to the humanitarian organizations , and I 've worked in the education department to manage 500 people in leading 19 colleges in Indonesia from Sumatra to Papua . Since then , I learned many things in leadership , and I 'm always sure my capacity should be building better since then . Three years later , I moved to form humanitarian organizations to travel and tourism company in Indonesia . For one year , I managed the sales as a sales and marketing manager . Since then , also , I 've learned about how to drive sales and market the product to the people . It 's also one of the numerous travel agencies in Indonesia that made me confident to work . It 's been fascinating to me about to know how myself learning in various skills from education to marketing in school companies and organizations . I 've also joined several humanitarian works overseas in Turkey and some of the neighbouring countries to learn more about other skills , as I 'm sure learning has never endings long as we have the passion for doing other things . With the experience that I have from the previous company and as new in this coffee industry , but I 'm sure that I could understand how marketing goes through this company and I 'll be delighted to involve in the global sales of the company . As I was fluently speaking in four languages , I 'm ready and confident to join the worldwide company and get my best to bring this company with its valuable vision and mission . I passionate also in to be a leader in the department that I apply , and I always put myself to being a good self - learner and fit the company values and bring the best for the collective behaviour to strengthen the company even better . And finally , I 'm ready to develop the organization through the company and bring togetherness for the future of the company . Challenge and Selection I prefer storytelling to say something if I have something to say , be it an inspirational story or a case study . I can play with my employees ' left brain when I convey a message , at the same time , I can enter their mind when they listen to the story and through their faces in inspiring our action . I have not done this once , and I highlight many things through storytelling which has had a very positive impact and good feedback from my employees . On the other hand , their work is also not dull to what we have conveyed and summarized through the messages that I 've designed . On the other hand , storytelling also has a positive impact on the products I launch . People can correctly understand the message of the products I sell . In this case , my employees also automatically delegate their attitudes in following the flow of the messages I convey . I understand that customers have many levels that do not have the same understanding with my way of thinking , but if we draw global and general conclusions , then they can undoubtedly draw a common thread to be united with our way of thinking . And if there is a conflict , we easily pull another thread because we have one axis in our way of thinking . This is the beauty of storytelling that I really love walking through , and it is my priority in design thinking . Because also from storytelling , both
abstract and real visualization will be apparent to the thinking image of the people who are our target market segmentation . Application In this coffee product that I want to market , I can tell a lot about where the green coffee was taken . In this case , of course , it will not be separated from a single origin and a farmer . I can play with the story of how farmers grow coffee and how they harvest coffee and process it from natural , semi - washed and washed or honey processes . Even though customers do n't have a background towards coffee , with the stories I tell , they will be carried away to fairy tales or lives that they have never experienced . Likewise , from fairtrade or coffee brokers to roasters , how do roasters or in this case say roast the coffee , whether light roasts , medium roasts or dark roasts . Here again , I am sure customers will be amazed by the activities they just found out about , or maybe they have seen before they will continue to be interested . Because I do n't stop telling stories there , I will bring another section of examples of science in roasting coffee and how the best process is to make high- quality coffee even though the coffee grade does not meet the 80 % standard for Q graders , and so on . There is still much that can be said through storytelling in having a more significant impact on coffee product sales . From the general stories to super extreme ones that customers will certainly not get bored with , and connected to the social impact and climate change , of course , I am sure there will be no end to discuss . Insight and Approach Many things can be seen through storytelling , and we can see the advanced technology that can read their appreciation from the story I presented earlier above . I could start the approach with the information of my visit to several farms , and then that story I developed more profound into the process to the sale of high - quality coffee products . Without mentioning the high quality , they are actually convinced of the story process that I bring through the development so that later it can become a big story about how my company can be associated upstream of this product and can be used as another segmentation for researchers in researching sustainability in the coffee farming sector on the coffee market . The story will run from the very bottom level , and I am very confident that this company will be broad with various market segments that will follow the current trend of coffee as the second largest commodity in the world after oil . Then aligning with Artificial Intelligence in the coffee industry will have extraordinary selling value .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Mynor Garcia Lopez"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 3678 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Story telling
Challenge
Every year , NITJ hosts an alumni - meet where the alumni of the past 25 years are invited to attend a conference . This conference is instrumental in bringing about changes in the institute as alumni are also stakeholders of the institute . The number of alumni attending the conference marks the success of the event . The challenge is inviting the alumni and convincing them to attend the conference . Our usual methods of emailing and phone calls were showing minimal results and there was a general lack of interest from the other side .
Selection
To handle this , I chose to use ‘ Story telling ’ tool . This tool makes us present our case in a way of connecting individuals rather than giving a plain monochrome detailing . It gives a means to assign some meaning there by increasing the value of the proposition that we are about to make . Story telling is essentially a means to express oneself . In our scenario , we had to make the alumni listen to us and convince them to form a part of the conference and contribute to the growth of the institute .
Application
The first step we took is to upgrade from emails to calling , so that it makes the whole prospect of inviting more personal . In the phone calls too , we made sure that we recharged the phones of our team so they wo n’t run out of balance and can make conversations without any hindrance . The team , instead of making a call that would sound equivalent to a system - generated - call , tried to make conversations . Before talking of the alumni meet , we talked of their whereabouts and how they were doing in their respective life . And using that information , we turned it into a cause for their presence in the event . The alumnus would be delighted to hear that he is useful to the students and be ready to attend the event .
Insight & Approach
The major insight I gained is how a story connects people and how a little opening up from my side can get a wow from the person I am talking to . Talking about their experiences and how their experience can help us out is a major contributor for the success of the event . The main thing we did is to get the angle of pride in re - visiting the college and contributing to the growth . By doing this , we managed to tap the top most need in the Maslow ’s need hierarchy – self - actualization .
From this module , I learned how to define the problem , get ideas , come at an idea that will impress and checking if it really works . This has made the entire process of dealing with the situation easy .
The learning launch could have been another tool that can be used for this model . The entire marketing model could have been studied and the leanings could have been implemented in each and every step of the whole process rather than just the conversation . For example , having fun activities planned around the conference so that they enjoy it as well and improving the hospitality standards .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Story telling
Challenge
Every year , NITJ hosts an alumni - meet where the alumni of the past 25 years are invited to attend a conference . This conference is instrumental in bringing about changes in the institute as alumni are also stakeholders of the institute . The number of alumni attending the conference marks the success of the event . The challenge is inviting the alumni and convincing them to attend the conference . Our usual methods of emailing and phone calls were showing minimal results and there was a general lack of interest from the other side .
Selection
To handle this , I chose to use ‘ Story telling ’ tool . This tool makes us present our case in a way of connecting individuals rather than giving a plain monochrome detailing . It gives a means to assign some meaning there by increasing the value of the proposition that we are about to make . Story telling is essentially a means to express oneself . In our scenario , we had to make the alumni listen to us and convince them to form a part of the conference and contribute to the growth of the institute .
Application
The first step we took is to upgrade from emails to calling , so that it makes the whole prospect of inviting more personal . In the phone calls too , we made sure that we recharged the phones of our team so they wo n’t run out of balance and can make conversations without any hindrance . The team , instead of making a call that would sound equivalent to a system - generated - call , tried to make conversations . Before talking of the alumni meet , we talked of their whereabouts and how they were doing in their respective life . And using that information , we turned it into a cause for their presence in the event . The alumnus would be delighted to hear that he is useful to the students and be ready to attend the event .
Insight & Approach
The major insight I gained is how a story connects people and how a little opening up from my side can get a wow from the person I am talking to . Talking about their experiences and how their experience can help us out is a major contributor for the success of the event . The main thing we did is to get the angle of pride in re - visiting the college and contributing to the growth . By doing this , we managed to tap the top most need in the Maslow ’s need hierarchy – self - actualization .
From this module , I learned how to define the problem , get ideas , come at an idea that will impress and checking if it really works . This has made the entire process of dealing with the situation easy .
The learning launch could have been another tool that can be used for this model . The entire marketing model could have been studied and the leanings could have been implemented in each and every step of the whole process rather than just the conversation . For example , having fun activities planned around the conference so that they enjoy it as well and improving the hospitality standards .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13981 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge I was responsible for creating an error / outage alert system for multiple systems we are supporting . At first , I had way more questions than answers , so I decided to use the help of my future clients and users in the design process . I created a questionnaire and interviewed all stakeholders to determine what exactly they were looking for . Selection I decided to use Visualization as my design tool . I created mock up messages for each of the errors and shared them with the project team to get their corrections and other feedback . Later in the process , I also used Learning Launch to adjust error thresholds and severity on as needed basis . I also used storytelling to find the best notification channel(s ) ( email , chat , text ) , frequency and other parameters . Application At the end of the interviews I had a list of over 80 alerts I needed to create . I chose 10 as a pilot , coded and implemented them . If alerts are informational , only support team gets them . Severe alerts are sent to the clients . After refining and adjusting the pilot alerts I proceeded to implement the rest of them and applied the learnings from the pilot to them right away .
Insight What I learned in the process , is that engineer ’s opinion should not be the final say in the design and implementation . It is important to listen to and hear the clients / users of the system and incorporate their valuable feedback into the design . By establishing exactly what users needed , I was able to create alert system that only alerts the clients when error rates are above established thresholds . At the same time , the informational messages that support team receives tell us that alert engine is running . Approach I am so glad I got a lot of user input during the design phase . I had no way of knowing that some messages are severe and need client notification after only a few in the last hour , while others do not need to send an alarm unless there are over 500 of them in a day . The other eye opener for me was that some alarms need to run every 15 minutes or every hour , while others can run daily or even once a week .
In addition to alarms , I also created multiple transaction reports that users can access when they need an in - depth look at what is going on .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge I was responsible for creating an error / outage alert system for multiple systems we are supporting . At first , I had way more questions than answers , so I decided to use the help of my future clients and users in the design process . I created a questionnaire and interviewed all stakeholders to determine what exactly they were looking for . Selection I decided to use Visualization as my design tool . I created mock up messages for each of the errors and shared them with the project team to get their corrections and other feedback . Later in the process , I also used Learning Launch to adjust error thresholds and severity on as needed basis . I also used storytelling to find the best notification channel(s ) ( email , chat , text ) , frequency and other parameters . Application At the end of the interviews I had a list of over 80 alerts I needed to create . I chose 10 as a pilot , coded and implemented them . If alerts are informational , only support team gets them . Severe alerts are sent to the clients . After refining and adjusting the pilot alerts I proceeded to implement the rest of them and applied the learnings from the pilot to them right away .
Insight What I learned in the process , is that engineer ’s opinion should not be the final say in the design and implementation . It is important to listen to and hear the clients / users of the system and incorporate their valuable feedback into the design . By establishing exactly what users needed , I was able to create alert system that only alerts the clients when error rates are above established thresholds . At the same time , the informational messages that support team receives tell us that alert engine is running . Approach I am so glad I got a lot of user input during the design phase . I had no way of knowing that some messages are severe and need client notification after only a few in the last hour , while others do not need to send an alarm unless there are over 500 of them in a day . The other eye opener for me was that some alarms need to run every 15 minutes or every hour , while others can run daily or even once a week .
In addition to alarms , I also created multiple transaction reports that users can access when they need an in - depth look at what is going on .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13854 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Dip Ari Assignment on- Learning Launch
Challenge Calming my restless mind by giving it false hope of that very soon I will create something of my own , I entered engineering college . There were numerous ideas I had to try out and become self - sufficient , or as it is said , to become an Entrepreneur . I met with dead ends much sooner than expected and could n't catch that why during the starting years . In my 3rd semester , I decided to take a big leap of finally creating a servicing company which would majorly run through my connections made in previous years . But again I met with the same end , I could n't launch/ expand it at all . With a team which consisted of brilliant people , the company was put at hiatus in June of 2015 . I felt stuck and in the hour started to explore anything which would help me .
Selection Pinpointing the reason behind the voids was one of the major milestones . I selected Learning - Launch tool without even knowing it that time . I put up all the reason why I started and where I want it to go . Breaking up the big aim into small parts and learning to achieve them and launching it with fast prototyping technique looked just fine at that time . I selected different tools to clear up the bigger picture and even for the starting steps . Mind Mapping played a major role , one such without which it would all be chaos again . But it was all done without the knowledge of " Design Thinking " . Mind Mapping sorted it all out and things looked more clear , interesting and easy to grasp .
Application For my first learning launch , I focused on the structure / execution of online marketing and targeting tasks . In particular , I wanted to see if it could structure tasks , projects , and processes to adapt the methods of project management such as SCRUM while bringing in a good amount of beneficial data . Had to plan time - boxed specific meetings , reviews , etc . in an effort to become more agile . The assumption that my workflow was hindering me came out to be true and I decided to opt for better management procedures .
Other time came when it came to selecting a team and this time I knew that I did n't need brilliant people but those who have various perspectives of seeing things and can work in uncertain situations . Mind Mapping came foremost where it allowed us to interact and understand each other . Especially my complex idea was now beginning to unfold at a better rate than before and best of it was everybody had an idea of what they could do .
And last was applying prototypes , failing cheap and fast . It saved us a lot of bucks and helped us in understanding the market more in - depth . There is a lot more going on and we are still in this phase though but things seem much better as of now .
Insights By applying the learning launch tool , our team identified our assumptions and designed launches to test accordingly . With that we thought through anticipated results , anticipating to find that a more agile approach would improve our workflow , ca n't let it fail me this time . The actual results were slightly different from what we
Dip Ari Assignment on- Learning Launch
envisioned : while our team was open to the prioritization of tasks and process , the market gave us concerns . Moving forward , we are still amending and applying approaches which grab us a unique viewpoint in the ever - changing market . The ongoing incorporation of insight is particularly important at this stage , as launches come before a full rollout in the design thinking timeline .
Approach Given that my team and I have previously operated several design thinking activities / tools and are at this stage in the timeline , the learning launch is a suitable tool . As previously mentioned , we are still learning from the past launches and hope to incorporate this insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for our expansion and somewhat of a grand launch .
| EMAIL:
ID_NUM:
NAME_STUDENT: Dip Ari, Dip Ari
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Dip Ari Assignment on- Learning Launch
Challenge Calming my restless mind by giving it false hope of that very soon I will create something of my own , I entered engineering college . There were numerous ideas I had to try out and become self - sufficient , or as it is said , to become an Entrepreneur . I met with dead ends much sooner than expected and could n't catch that why during the starting years . In my 3rd semester , I decided to take a big leap of finally creating a servicing company which would majorly run through my connections made in previous years . But again I met with the same end , I could n't launch/ expand it at all . With a team which consisted of brilliant people , the company was put at hiatus in June of 2015 . I felt stuck and in the hour started to explore anything which would help me .
Selection Pinpointing the reason behind the voids was one of the major milestones . I selected Learning - Launch tool without even knowing it that time . I put up all the reason why I started and where I want it to go . Breaking up the big aim into small parts and learning to achieve them and launching it with fast prototyping technique looked just fine at that time . I selected different tools to clear up the bigger picture and even for the starting steps . Mind Mapping played a major role , one such without which it would all be chaos again . But it was all done without the knowledge of " Design Thinking " . Mind Mapping sorted it all out and things looked more clear , interesting and easy to grasp .
Application For my first learning launch , I focused on the structure / execution of online marketing and targeting tasks . In particular , I wanted to see if it could structure tasks , projects , and processes to adapt the methods of project management such as SCRUM while bringing in a good amount of beneficial data . Had to plan time - boxed specific meetings , reviews , etc . in an effort to become more agile . The assumption that my workflow was hindering me came out to be true and I decided to opt for better management procedures .
Other time came when it came to selecting a team and this time I knew that I did n't need brilliant people but those who have various perspectives of seeing things and can work in uncertain situations . Mind Mapping came foremost where it allowed us to interact and understand each other . Especially my complex idea was now beginning to unfold at a better rate than before and best of it was everybody had an idea of what they could do .
And last was applying prototypes , failing cheap and fast . It saved us a lot of bucks and helped us in understanding the market more in - depth . There is a lot more going on and we are still in this phase though but things seem much better as of now .
Insights By applying the learning launch tool , our team identified our assumptions and designed launches to test accordingly . With that we thought through anticipated results , anticipating to find that a more agile approach would improve our workflow , ca n't let it fail me this time . The actual results were slightly different from what we
Dip Ari Assignment on- Learning Launch
envisioned : while our team was open to the prioritization of tasks and process , the market gave us concerns . Moving forward , we are still amending and applying approaches which grab us a unique viewpoint in the ever - changing market . The ongoing incorporation of insight is particularly important at this stage , as launches come before a full rollout in the design thinking timeline .
Approach Given that my team and I have previously operated several design thinking activities / tools and are at this stage in the timeline , the learning launch is a suitable tool . As previously mentioned , we are still learning from the past launches and hope to incorporate this insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for our expansion and somewhat of a grand launch .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Dip Ari",
"Dip Ari"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10672 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example reflection- Mind Mapping
Challenge
* What is ?
I work as an Interior Designer in a team of 5 , for a huge global company specialized in home furnishing . The work is mostly about planning and implementing solutions based on the data we collect and the goals that we want to achieve on the market , doing it in the store without any real communication with the actual customers . So basically , visualizing solutions for the virtual problems without meeting the individual . There is even a “ Life at home ” document based on a wide research of the local market trying to help us in understanding the many needs in the ultimate goal to make life better for the many .
Recently we got a new project due to high demand on the market to create a brand new service in giving Home Furnishing Consulting services to our customers , which is quite new to the team giving that there is no experience in meeting and communicating with the client ‘ one on one ’ . * * ( Perhaps we were actually missing this piece of the puzzle ? )
Selection
* What if ?
As designers , for us everything is about storytelling and visualization . Each individual , or a couple , or a family has their own story to tell , needs to be addressed , problems to be solved . They need to be truly heard . That ’s not new . But now we have to make assumptions about what can be new in the process and guess the possible problems in the process and communication , therefore trying to avoid them and reduce them . What can be the possible confusion for them and how can we provide the service in clear steps and easy understanding ways ?
The most obvious guess to make for me , was that the most common customer comes without really knowing what he / she / they want . As simple as that . They can tell you what they like or dislike , they can tell you about their budget but eventually they will get very confused about the direction they want to take and the particular style that they need to suddenly identify themselves with , and that was exactly our task : to guide them through finding themselves through the process in very little time , and understand or create a need together through listening : show empathy , develop trust , invest in this time spent and personalize the experience ultimately resulting in high engagement . Create the needed mind mapping visual tools and questioning methods and a creative task strategy before the meeting minutes . Offer descriptive choices like in the story of “ The Good Kitchen ” video .
Application
* What wows ?
Now the time is to test the pilot version of the tools and use the prototype templates made specially for this purpose . Ultimately , of course the customers will get a visual moodboard solution for their desires and needs , but I wanted to make it key to this process to visualize every step of the creative process for them and myself to easily understand and give maximum information from both sides . Empathize->Define->Ideate->Test the solution->Provide full satisfaction .
The customers now find it very professional from our side to be well prepared and to go to the very depth of what this service really is about and how to help them . The process of just 90 mins with them contains mind mapping tools to find all the necessary answers for us and to explain them the type of our products , the 4 style groups they are divided in , the wide price range for each pocket , the high or low effort in assembling the solution , the space of possibilities in between their desires and their budgets , the multifunction that they can achieve with our products , the usage of space etc ... The strategy for receiving enough data and giving an adequate offer in this limited amount of time has shown to be more than enough if done with confidence .
Insight & Approach
* What works ?
Eventually , the tool is applied effectively because of the better conditions made for the customer as well as the real problems in focus and the real solution in quick response , like the Geoff ’s mindset in the video of a prepared mind . Also , the eye - opener is that sometimes even a designer needs to get out of his comfort zone and think partially analytically in order to break the process in simple steps .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example reflection- Mind Mapping
Challenge
* What is ?
I work as an Interior Designer in a team of 5 , for a huge global company specialized in home furnishing . The work is mostly about planning and implementing solutions based on the data we collect and the goals that we want to achieve on the market , doing it in the store without any real communication with the actual customers . So basically , visualizing solutions for the virtual problems without meeting the individual . There is even a “ Life at home ” document based on a wide research of the local market trying to help us in understanding the many needs in the ultimate goal to make life better for the many .
Recently we got a new project due to high demand on the market to create a brand new service in giving Home Furnishing Consulting services to our customers , which is quite new to the team giving that there is no experience in meeting and communicating with the client ‘ one on one ’ . * * ( Perhaps we were actually missing this piece of the puzzle ? )
Selection
* What if ?
As designers , for us everything is about storytelling and visualization . Each individual , or a couple , or a family has their own story to tell , needs to be addressed , problems to be solved . They need to be truly heard . That ’s not new . But now we have to make assumptions about what can be new in the process and guess the possible problems in the process and communication , therefore trying to avoid them and reduce them . What can be the possible confusion for them and how can we provide the service in clear steps and easy understanding ways ?
The most obvious guess to make for me , was that the most common customer comes without really knowing what he / she / they want . As simple as that . They can tell you what they like or dislike , they can tell you about their budget but eventually they will get very confused about the direction they want to take and the particular style that they need to suddenly identify themselves with , and that was exactly our task : to guide them through finding themselves through the process in very little time , and understand or create a need together through listening : show empathy , develop trust , invest in this time spent and personalize the experience ultimately resulting in high engagement . Create the needed mind mapping visual tools and questioning methods and a creative task strategy before the meeting minutes . Offer descriptive choices like in the story of “ The Good Kitchen ” video .
Application
* What wows ?
Now the time is to test the pilot version of the tools and use the prototype templates made specially for this purpose . Ultimately , of course the customers will get a visual moodboard solution for their desires and needs , but I wanted to make it key to this process to visualize every step of the creative process for them and myself to easily understand and give maximum information from both sides . Empathize->Define->Ideate->Test the solution->Provide full satisfaction .
The customers now find it very professional from our side to be well prepared and to go to the very depth of what this service really is about and how to help them . The process of just 90 mins with them contains mind mapping tools to find all the necessary answers for us and to explain them the type of our products , the 4 style groups they are divided in , the wide price range for each pocket , the high or low effort in assembling the solution , the space of possibilities in between their desires and their budgets , the multifunction that they can achieve with our products , the usage of space etc ... The strategy for receiving enough data and giving an adequate offer in this limited amount of time has shown to be more than enough if done with confidence .
Insight & Approach
* What works ?
Eventually , the tool is applied effectively because of the better conditions made for the customer as well as the real problems in focus and the real solution in quick response , like the Geoff ’s mindset in the video of a prepared mind . Also , the eye - opener is that sometimes even a designer needs to get out of his comfort zone and think partially analytically in order to break the process in simple steps .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9848 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
CHALLENGE AND SELECTION
The first tool I used was the tool of Storytelling , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define
possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non- citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
APPLICATION
I found the storytelling course to be informative and worthwhile . Unlike a Udemy course on Tableau that wades right into the applied aspects of clicking and dragging items , Coursera courses offer more of an academic background on the subject matter .
The point of this course is to hammer home that stories provide context and meaning that ca n’t be matched by a list of facts . We ’re informed that stories engage more of your brain than simply absorbing a list of facts .
We learn that you should always try to make your stories relatable to the viewer so that they personally connect or identify with some aspect of the story . You should find a specific story of a person who exemplifies the larger narrative rather than starting with a lot of general facts and figures .
Politicians employ this tactic all of the time . Instead of spouting off a list of facts about their particular issue , the politician will first paint a picture regarding Joe the small businessman or Jill the single mom . They ’ll then discuss how legislation ( or lack thereof ) will affect their constituents particular situations ; in the hope that the listener will relate to the individuals . This is an exercise in using the particular to illuminate the general .
Here are a few of the tips I learned in regard to telling stories with data :
• Use time based trends and consider a line or bar graph depending upon the data ;
• Use rank ordering ( e.g. use a bar graph to rank salespersons by sales ) ;
• Use data comparisons where appropriate ( e.g. polling data showing candidate
support over a period of time ) ;
• Use counter intuitive visualizations ( e.g. most people are surprised to learn that
the United States has the highest incarceration rate by far amongst OECD countries ) ;
• Tell stories through relationships ( e.g. use scatterplots to illustrate the
relationship between sales and profits ) ;
• Check your facts ;
• Focus on a key statistic or intriguing piece of information ;
• Make your story insightful ; do n’t leave the audience guessing on what you want
them to take away form your presentation ;
• Make your story relatable
INSIGHT AND APPROACH
Good storytelling demands understanding of the viewpoint of the audience , perhaps even the audience ’s audience to whom your story may be forwarded . To have good uptake and lasting impact , it may benefit from viral attributes — simple messages , easy to read and pass on . A good story takes an audience on a journey , one that may last over several stories . For an audience to engage , it must care enough about your story to want to give it attention and then perhaps forward it . They may not care about your main message , but love the way you put it , perhaps finding it funny or interesting . If it is a multi - part story , they must care enough to look forward to the next part . An audience that cares is more likely to be open to the change in their behaviour you wish to create . So , in all storytelling , keep your focus on what the audience is seeing or hearing , not on what you are telling or want to tell .
Who tells stories ?
Stories are told by all sorts of people , such as customers , celebrities , experts , your people , your business partners and , increasingly , bloggers . Industry experts provide excellent stories that reflect various , sometimes conflicting , value propositions . Social media sources are great for content ( YouTube , blogs , case studies , TED talks , etc ) . People who work in customer insight are often quite technical in their outlook , perhaps used to dealing with data and analysis or producing and preparing complex reports , possibly uncomfortable with storytelling , with
bringing data and analysis to life . The main point is that stories tap into our human and social need to relate to why the data has meaning .
The flow of a story
Most stories are not fully positive or negative , but contain a mix — and perhaps a sequence — in which things move from good to not so good and back to good . Charity aid storytelling often depicts bad situations to be remedied by work funded by your donations , for example .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
CHALLENGE AND SELECTION
The first tool I used was the tool of Storytelling , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define
possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non- citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
APPLICATION
I found the storytelling course to be informative and worthwhile . Unlike a Udemy course on Tableau that wades right into the applied aspects of clicking and dragging items , Coursera courses offer more of an academic background on the subject matter .
The point of this course is to hammer home that stories provide context and meaning that ca n’t be matched by a list of facts . We ’re informed that stories engage more of your brain than simply absorbing a list of facts .
We learn that you should always try to make your stories relatable to the viewer so that they personally connect or identify with some aspect of the story . You should find a specific story of a person who exemplifies the larger narrative rather than starting with a lot of general facts and figures .
Politicians employ this tactic all of the time . Instead of spouting off a list of facts about their particular issue , the politician will first paint a picture regarding Joe the small businessman or Jill the single mom . They ’ll then discuss how legislation ( or lack thereof ) will affect their constituents particular situations ; in the hope that the listener will relate to the individuals . This is an exercise in using the particular to illuminate the general .
Here are a few of the tips I learned in regard to telling stories with data :
• Use time based trends and consider a line or bar graph depending upon the data ;
• Use rank ordering ( e.g. use a bar graph to rank salespersons by sales ) ;
• Use data comparisons where appropriate ( e.g. polling data showing candidate
support over a period of time ) ;
• Use counter intuitive visualizations ( e.g. most people are surprised to learn that
the United States has the highest incarceration rate by far amongst OECD countries ) ;
• Tell stories through relationships ( e.g. use scatterplots to illustrate the
relationship between sales and profits ) ;
• Check your facts ;
• Focus on a key statistic or intriguing piece of information ;
• Make your story insightful ; do n’t leave the audience guessing on what you want
them to take away form your presentation ;
• Make your story relatable
INSIGHT AND APPROACH
Good storytelling demands understanding of the viewpoint of the audience , perhaps even the audience ’s audience to whom your story may be forwarded . To have good uptake and lasting impact , it may benefit from viral attributes — simple messages , easy to read and pass on . A good story takes an audience on a journey , one that may last over several stories . For an audience to engage , it must care enough about your story to want to give it attention and then perhaps forward it . They may not care about your main message , but love the way you put it , perhaps finding it funny or interesting . If it is a multi - part story , they must care enough to look forward to the next part . An audience that cares is more likely to be open to the change in their behaviour you wish to create . So , in all storytelling , keep your focus on what the audience is seeing or hearing , not on what you are telling or want to tell .
Who tells stories ?
Stories are told by all sorts of people , such as customers , celebrities , experts , your people , your business partners and , increasingly , bloggers . Industry experts provide excellent stories that reflect various , sometimes conflicting , value propositions . Social media sources are great for content ( YouTube , blogs , case studies , TED talks , etc ) . People who work in customer insight are often quite technical in their outlook , perhaps used to dealing with data and analysis or producing and preparing complex reports , possibly uncomfortable with storytelling , with
bringing data and analysis to life . The main point is that stories tap into our human and social need to relate to why the data has meaning .
The flow of a story
Most stories are not fully positive or negative , but contain a mix — and perhaps a sequence — in which things move from good to not so good and back to good . Charity aid storytelling often depicts bad situations to be remedied by work funded by your donations , for example .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11939 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection
Challende y Sellection
A challenge is the realization of a communal committee in the neighborhood , so that the neighbors are attentive about events and can organize to take care of and monitor the neighborhood .
Since crime is on the rise in the area , and there have been some pedestrian robberies , as well as assault on shops . In addition , the presence of the police is very little , and it does not help to reduce these events .
Application
One of the ways to unite the residents of the neighborhood would be through sports activities that involve the majority of stakeholders . In addition , implement digital communication measures , in order to be attentive and alert to any event .
These possible solutions emerged from brainstorming , as it is a good technique used to cover challenges in different aspects .
Insight & Approach
By using brainstorming , I obtained the main options that could be viable to develop that situation , based on that , the ones that were considered most appropriate for the profile of the town 's citizens and their characteristics were chosen .
Some observations to improve in the development of future similar situations , would be to carry out surveys to each of the neighbors to know their point of view . In addition , it would be useful to use other different tools to obtain more precise data and develop solutions better suited to the situation .
Another observation would be the strengthening of businesses and enterprises of the neighbors , with the aim of supporting each other .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection
Challende y Sellection
A challenge is the realization of a communal committee in the neighborhood , so that the neighbors are attentive about events and can organize to take care of and monitor the neighborhood .
Since crime is on the rise in the area , and there have been some pedestrian robberies , as well as assault on shops . In addition , the presence of the police is very little , and it does not help to reduce these events .
Application
One of the ways to unite the residents of the neighborhood would be through sports activities that involve the majority of stakeholders . In addition , implement digital communication measures , in order to be attentive and alert to any event .
These possible solutions emerged from brainstorming , as it is a good technique used to cover challenges in different aspects .
Insight & Approach
By using brainstorming , I obtained the main options that could be viable to develop that situation , based on that , the ones that were considered most appropriate for the profile of the town 's citizens and their characteristics were chosen .
Some observations to improve in the development of future similar situations , would be to carry out surveys to each of the neighbors to know their point of view . In addition , it would be useful to use other different tools to obtain more precise data and develop solutions better suited to the situation .
Another observation would be the strengthening of businesses and enterprises of the neighbors , with the aim of supporting each other .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20503 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping
Challenge
I am part of a small team working at an AI ( Artificial Intelligence ) software startup . Our proprietary technology is a data mining engine that sorts through and classifies large amounts of user data . After analyzing and extracting key patterns from the data , the system offers predictions and recommendations . To showcase our AI automation system we decided to develop a smart home / IoT ( Internet of Things ) product that could provide a variety of data sets including daily usage patterns from home consumers . We wanted something that would follow the trend of automation and energy – saving products in the home . After some market research we narrowed down our product to the home heating and cooling sector . We knew that we wanted to develop a product that could work with air conditioners in some way . The challenge we faced was finding the exact functionality and product features that would be right for the Asian market ( we are based in S.Korea ) and could fit our project criteria in terms of timing and budget . We carried out some interviews and received questionnaire data from the relevant consumer segments but we needed an effective way to analyze and see the patterns from our consumer research and so we turned to design thinking .
Selection
Rather than having one or two people write a long report analyzing the research data we decided to use Mind Mapping . Our product was to be something that every person in the home could use as everyone in South Korea uses air conditioning , and so we felt that it was important to get everyone in the team involved in analyzing the data . We wanted to find a creative and more engaging way for everyone in our team to view our research data and give their feedback on it . The Mind Mapping process outlined by Ana Diaz and Jamie Mason , using the yard sale / art gallery analogy , seemed like the perfect way to get everyone involved and really extract some useful insights from our data . In our case , there were a variety of stakeholders that we opened up the Mind Mapping process to , starting with all 12 employees in the startup and also invited a selection of the interviewees . As our office was located in a share office with other startups , we also invited other startup company members to take part as all of them were in one of our potential customer segments – users of air conditioners at home with an interest in technology .
Application
We took one of the large meeting rooms in our office , and laid out all the data from our interviews and questionnaires on post - it notes on the walls in the style of gallery exhibition . The data was segmented by each user ’s housing conditions and accordingly their air conditioning usage eg living in family apartment or living in a studio apartment . Other information relating to lifestyle and daily routine was displayed such as occupation , interests and home habits . Importantly , data relating to pain points with air conditioner usage for each user was also displayed . We gave each participant a guide sheet of the Mind Mapping tour , which allowed them to note down information they found particularly interesting for each stakeholder , and also note down their thoughts and insights . We let some people take the tour on their own while some went in pairs . After a view hours , we gathered everyone together and went through each of the stakeholder data and reviewed the feedback from all the participants . We mapped out all the patterns and insights from each stakeholder in one large stakeholder map .
Insight
This approach to Mind Mapping ended up being very useful . Previously we had analyzed our research data using written reports and presentations made by a small team of individuals who then shared their findings with the rest of the team in a group discussion setup . By involving more stakeholders and team members in the data analysis process and making it more creative and fun for everyone we found that we were able to discover more patterns and extract some outlying insights and trends . More specifically for the challenge which we faced , which was to find specific functionality for our
device relating to air conditioning , this Mind Mapping tool helped us discover one feature that we had previously looked over in our research . We were planning a product which would automatically control a regular room air conditioning unit and replace the need for a remote control . A focus was always on considering the needs of the home owner / renter but during this Mind Mapping session we discovered a new user , the home owner / renter ’s pet . We had previously overlooked pets in our interview and surveys , and the question of pet ownership arose when several of our team members questioned why some users were leaving their air conditioning on for long time periods when they were out of their homes .
Another key insight that we learnt from the Mind Mapping session was that we did n’t necessarily need to restrict our consumer to one sector such as home user . In our group discussion when we were discussing the feedback and thoughts on the data collectively it became clear that there were potentially other environments in which the product could be used , most notably the office and workplace . As most of our stakeholders worked outside of the home , in offices or retail stores , it became clear that quite a few people had issues with air conditioning in these places as well . This made us realize that we needed to go back and find research data on air conditioning usage in these environments too .
Approach
Overall , the Mind Mapping tool proved very successful as it gave us a much more diverse range of feedback and allowed us to discover important outlier data such as the pet owners in the home using air conditioning , but also it showed us that we needed to go back and research some other potential avenues for our product such as business premises . In terms of the actual application of the Mind Mapping process , we learnt that it was better to get people to initially analyze the data in groups , because we found that looking through it with other people created a more engaging experience . We only used post - it notes to display the data and information but I think that adding some more visual elements such as photos and/or simple sketches would visually make the displays and tour more interesting , and in turn help spark more creativity . Another idea which we had to improve the process is to add a gaming element to it . So we thought of removing or hiding some data , and getting users to fill in / guess what could go there .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping
Challenge
I am part of a small team working at an AI ( Artificial Intelligence ) software startup . Our proprietary technology is a data mining engine that sorts through and classifies large amounts of user data . After analyzing and extracting key patterns from the data , the system offers predictions and recommendations . To showcase our AI automation system we decided to develop a smart home / IoT ( Internet of Things ) product that could provide a variety of data sets including daily usage patterns from home consumers . We wanted something that would follow the trend of automation and energy – saving products in the home . After some market research we narrowed down our product to the home heating and cooling sector . We knew that we wanted to develop a product that could work with air conditioners in some way . The challenge we faced was finding the exact functionality and product features that would be right for the Asian market ( we are based in S.Korea ) and could fit our project criteria in terms of timing and budget . We carried out some interviews and received questionnaire data from the relevant consumer segments but we needed an effective way to analyze and see the patterns from our consumer research and so we turned to design thinking .
Selection
Rather than having one or two people write a long report analyzing the research data we decided to use Mind Mapping . Our product was to be something that every person in the home could use as everyone in South Korea uses air conditioning , and so we felt that it was important to get everyone in the team involved in analyzing the data . We wanted to find a creative and more engaging way for everyone in our team to view our research data and give their feedback on it . The Mind Mapping process outlined by Ana Diaz and Jamie Mason , using the yard sale / art gallery analogy , seemed like the perfect way to get everyone involved and really extract some useful insights from our data . In our case , there were a variety of stakeholders that we opened up the Mind Mapping process to , starting with all 12 employees in the startup and also invited a selection of the interviewees . As our office was located in a share office with other startups , we also invited other startup company members to take part as all of them were in one of our potential customer segments – users of air conditioners at home with an interest in technology .
Application
We took one of the large meeting rooms in our office , and laid out all the data from our interviews and questionnaires on post - it notes on the walls in the style of gallery exhibition . The data was segmented by each user ’s housing conditions and accordingly their air conditioning usage eg living in family apartment or living in a studio apartment . Other information relating to lifestyle and daily routine was displayed such as occupation , interests and home habits . Importantly , data relating to pain points with air conditioner usage for each user was also displayed . We gave each participant a guide sheet of the Mind Mapping tour , which allowed them to note down information they found particularly interesting for each stakeholder , and also note down their thoughts and insights . We let some people take the tour on their own while some went in pairs . After a view hours , we gathered everyone together and went through each of the stakeholder data and reviewed the feedback from all the participants . We mapped out all the patterns and insights from each stakeholder in one large stakeholder map .
Insight
This approach to Mind Mapping ended up being very useful . Previously we had analyzed our research data using written reports and presentations made by a small team of individuals who then shared their findings with the rest of the team in a group discussion setup . By involving more stakeholders and team members in the data analysis process and making it more creative and fun for everyone we found that we were able to discover more patterns and extract some outlying insights and trends . More specifically for the challenge which we faced , which was to find specific functionality for our
device relating to air conditioning , this Mind Mapping tool helped us discover one feature that we had previously looked over in our research . We were planning a product which would automatically control a regular room air conditioning unit and replace the need for a remote control . A focus was always on considering the needs of the home owner / renter but during this Mind Mapping session we discovered a new user , the home owner / renter ’s pet . We had previously overlooked pets in our interview and surveys , and the question of pet ownership arose when several of our team members questioned why some users were leaving their air conditioning on for long time periods when they were out of their homes .
Another key insight that we learnt from the Mind Mapping session was that we did n’t necessarily need to restrict our consumer to one sector such as home user . In our group discussion when we were discussing the feedback and thoughts on the data collectively it became clear that there were potentially other environments in which the product could be used , most notably the office and workplace . As most of our stakeholders worked outside of the home , in offices or retail stores , it became clear that quite a few people had issues with air conditioning in these places as well . This made us realize that we needed to go back and find research data on air conditioning usage in these environments too .
Approach
Overall , the Mind Mapping tool proved very successful as it gave us a much more diverse range of feedback and allowed us to discover important outlier data such as the pet owners in the home using air conditioning , but also it showed us that we needed to go back and research some other potential avenues for our product such as business premises . In terms of the actual application of the Mind Mapping process , we learnt that it was better to get people to initially analyze the data in groups , because we found that looking through it with other people created a more engaging experience . We only used post - it notes to display the data and information but I think that adding some more visual elements such as photos and/or simple sketches would visually make the displays and tour more interesting , and in turn help spark more creativity . Another idea which we had to improve the process is to add a gaming element to it . So we thought of removing or hiding some data , and getting users to fill in / guess what could go there .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13369 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | " Mind Mapping "
Challenge We are working in a team that have been making sustainable products . The team works remotely because we are in different locations due to the covid context . For this reason , tools began to be used to share information and keep it updated and available . The project fully conforms to the Design Thinking theme , since product proposals are focused on users , and above all with the objective of environmental impact and cost as it is of social application . The team is made up of 6 professionals from different disciplines . It is established how the meetings and durations will be , who participates , what digital tools are used for the meetings and the development of the different activities . The project and dashboard software and platforms for sharing folders and editing them remotely .
Selection
" Mind Mapping " is selected as one of the Design Thinking tools . This tool can be used for collaborative remote work . It facilitates the search for patterns and themes for which it is appropriate to incorporate .
Application
Surveys are carried out on a defined ethnographic group , with closed and open questions , people are mapped according to this ethnographic group . 20 people were selected for one of the projects to be executed . The survey was sent via email and by an armed group through social networks for this purpose . Everything is completed online , and the results are automatically received for treatment . In addition , online interviews were conducted , and a board ( such as a mural or miro ) was used to create a more dynamic form where the interviewees could write on sticky notes or paste images and photos to generate their answers . Then the maps were assembled . People are assembled through one of the shared applications , where all team members can edit , add information .
With these input data , we proceed to the next step , which is the creation of the " people " according to the classification of patterns and similar characteristics .
Insight
The challenge was doubly satisfactory , that the first challenge was to carry out the activities virtually , the second to apply a new tool for the work team .
What I mean , banish the working paradigm known so far , and discover how people are interested in participating and responding and contributing . It was more enriching , strengthened the work team and managed to get out of the comfort zones .
Approach
What to do differently next time , review how to put together the survey in terms of closed questions , the objectivity in the answers of options to the questions should be the least prejudiced and vitiated by limiting beliefs of the team that writes and assembles the survey . It is a process of team work , and of growth for improvement .
Being able to replicate the activities in person , when sanitary conditions allow it . Being able to interact in a better way with people and see what results are obtained compared to the option developed , virtuality .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: " Mind Mapping "
Challenge We are working in a team that have been making sustainable products . The team works remotely because we are in different locations due to the covid context . For this reason , tools began to be used to share information and keep it updated and available . The project fully conforms to the Design Thinking theme , since product proposals are focused on users , and above all with the objective of environmental impact and cost as it is of social application . The team is made up of 6 professionals from different disciplines . It is established how the meetings and durations will be , who participates , what digital tools are used for the meetings and the development of the different activities . The project and dashboard software and platforms for sharing folders and editing them remotely .
Selection
" Mind Mapping " is selected as one of the Design Thinking tools . This tool can be used for collaborative remote work . It facilitates the search for patterns and themes for which it is appropriate to incorporate .
Application
Surveys are carried out on a defined ethnographic group , with closed and open questions , people are mapped according to this ethnographic group . 20 people were selected for one of the projects to be executed . The survey was sent via email and by an armed group through social networks for this purpose . Everything is completed online , and the results are automatically received for treatment . In addition , online interviews were conducted , and a board ( such as a mural or miro ) was used to create a more dynamic form where the interviewees could write on sticky notes or paste images and photos to generate their answers . Then the maps were assembled . People are assembled through one of the shared applications , where all team members can edit , add information .
With these input data , we proceed to the next step , which is the creation of the " people " according to the classification of patterns and similar characteristics .
Insight
The challenge was doubly satisfactory , that the first challenge was to carry out the activities virtually , the second to apply a new tool for the work team .
What I mean , banish the working paradigm known so far , and discover how people are interested in participating and responding and contributing . It was more enriching , strengthened the work team and managed to get out of the comfort zones .
Approach
What to do differently next time , review how to put together the survey in terms of closed questions , the objectivity in the answers of options to the questions should be the least prejudiced and vitiated by limiting beliefs of the team that writes and assembles the survey . It is a process of team work , and of growth for improvement .
Being able to replicate the activities in person , when sanitary conditions allow it . Being able to interact in a better way with people and see what results are obtained compared to the option developed , virtuality .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14271 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | VISUAL THINKING IN CORPORATE WORLD
Challenge and Selection
In the Corporate world the 9 to 5 jobs become very stressful considering the workload and deadlines people have every day . In a world like this sometimes - meeting people to interact regarding work becomes a task . Are there ways in which this process can be made fun ? Where interaction with people with respect to work involves better visual communication ?
For creating such environment , the tool I have selected is Visualization or Visual thinking . In my field of line that is around User experience , understanding people and their behavior is important . I work along with engineers , developers , product architects and managers . I always use visual language as a medium to communicate with the people I work with . Using graphics such as flow charts with boxes and other shapes or using images to represent what the content of the side is about ; has always been the ways I have worked around .
This not only helps my team mates to take a break from the monotonous way of working but also helps them think two steps further .
Application
I always start my process with research and analysis . The data gathered are organized in pictorial format with one word explanation of each image . I like to make the viewer get involved from the start by making them see images to create a vibe . Later I make some ideation sketches inspired by some reference images . I usually like to discuss all the ideas with the team to make them feel their involvement in the process from the start . Usually in this process many more ideas are created since the team would know what is expected and what are the limitations . Visual communication has not only made the process more effective but also made it personalized .
The research to ideas is one phase of my process where employees have involved themselves and have been creative . But it does not stop there . After ideas comes concepts , where the entire teams ’ feedbacks and suggestions are needed . Once the team selects the ideas that are closer to the project brief , I combine the potential merging ideas and create two to three maximum concepts . I ask the team to vote . Here I like to use medium where the entire team can access the same board , for example ‘ The Mural ’ ( mostly digital medium used currently due to work from home policy ) . Here the team can select the concepts each of them like by just pinning a dot above them . The most pin on concept is selected and later , on the same board the team can discuss on final iterations of the concept .
Insight and Approach
All this process leads to a better prototype as the involvement of the team from the start has made the product very close to what is expected . The process is also a different approach to the corporate employees as they feel like a part of the final product once it ’s out . The project helps provide the employees a good view of what they are working on and how much work needs to be done to achieve the expectations . Often , I have observed , many employees are told what to do and are given a deadline . Many do their work as told and finish the task without having a good introduction of the
product they are working on or even having felt being a part of it . As much as employees do the work for the organization the organization works for the employees too . Making them feel a part of the product and not just the project is important . In this process there is nothing more important than having good communication within the team . As I mentioned before visual communication opens people and their involvement .
Now that I am aware visual communication opens to better involvement of people , I would use this process in all my work to the fullest . Creating this environment is necessary not only in creative field like design and art but also in corporate world .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: VISUAL THINKING IN CORPORATE WORLD
Challenge and Selection
In the Corporate world the 9 to 5 jobs become very stressful considering the workload and deadlines people have every day . In a world like this sometimes - meeting people to interact regarding work becomes a task . Are there ways in which this process can be made fun ? Where interaction with people with respect to work involves better visual communication ?
For creating such environment , the tool I have selected is Visualization or Visual thinking . In my field of line that is around User experience , understanding people and their behavior is important . I work along with engineers , developers , product architects and managers . I always use visual language as a medium to communicate with the people I work with . Using graphics such as flow charts with boxes and other shapes or using images to represent what the content of the side is about ; has always been the ways I have worked around .
This not only helps my team mates to take a break from the monotonous way of working but also helps them think two steps further .
Application
I always start my process with research and analysis . The data gathered are organized in pictorial format with one word explanation of each image . I like to make the viewer get involved from the start by making them see images to create a vibe . Later I make some ideation sketches inspired by some reference images . I usually like to discuss all the ideas with the team to make them feel their involvement in the process from the start . Usually in this process many more ideas are created since the team would know what is expected and what are the limitations . Visual communication has not only made the process more effective but also made it personalized .
The research to ideas is one phase of my process where employees have involved themselves and have been creative . But it does not stop there . After ideas comes concepts , where the entire teams ’ feedbacks and suggestions are needed . Once the team selects the ideas that are closer to the project brief , I combine the potential merging ideas and create two to three maximum concepts . I ask the team to vote . Here I like to use medium where the entire team can access the same board , for example ‘ The Mural ’ ( mostly digital medium used currently due to work from home policy ) . Here the team can select the concepts each of them like by just pinning a dot above them . The most pin on concept is selected and later , on the same board the team can discuss on final iterations of the concept .
Insight and Approach
All this process leads to a better prototype as the involvement of the team from the start has made the product very close to what is expected . The process is also a different approach to the corporate employees as they feel like a part of the final product once it ’s out . The project helps provide the employees a good view of what they are working on and how much work needs to be done to achieve the expectations . Often , I have observed , many employees are told what to do and are given a deadline . Many do their work as told and finish the task without having a good introduction of the
product they are working on or even having felt being a part of it . As much as employees do the work for the organization the organization works for the employees too . Making them feel a part of the product and not just the project is important . In this process there is nothing more important than having good communication within the team . As I mentioned before visual communication opens people and their involvement .
Now that I am aware visual communication opens to better involvement of people , I would use this process in all my work to the fullest . Creating this environment is necessary not only in creative field like design and art but also in corporate world .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11753 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Challenge & Selection
In my job I work with different lines of business across a company that require different corporate real estate needs . The two most common requests we receive that requires a lot of visualization is the reconfiguration of existing space or a complete renovation of office space . For these types of requests you can discuss requirements for the space but people need to visualize what the space will look like once it ’s done . A drawing is created of the floor plan with the new design so that the staff can envision the final product . Imagine renovating your kitchen and telling the designer what you wanted but they never came back to you with a drawing of the new kitchen and samples of the new finishes and just start the project . It is the same with renovating an office space , the business needs to see a plan , visualize the final product before they agree to move forward .
Application
Most renovations in offices are to update an area or create more desk and meeting space . Collecting requirements and creating drawings that show the existing and proposed plans are always effective by giving people the best understanding of the changes . As stated in the lecture , visualization is used in each phase of innovation and the stages of innovation are all used in the design process for renovations and so I decided to take the steps of innovation and work through a project by following each step .
Exploration - I first met with the management to understand their requirements and their ideas for their space . Pattern Finding - I than took the information I had collected and synthesized it with the office standards that we have to create a plan to move forward with . Ideation - Once I had a list of all the ideas that needed to go into the new space I sketched out a plan and included all the requirements and standards . Prototyping - Once the sketch was done it was sent off to the interior designers to finalize the drawing to ensure it meets all code requirements . Pilot - Once the final drawing was completed I presented it to the Line of Business to review the plan and we took a look at the finishes and discussed any changes that should be made .
Insight & Approach
I have always known that what I do includes a lot of visualization due to the nature of the work … planning office space . But I never knew about the different stages in which to work through to come up with a full and complete product . I implemented the stages of innovation which all included a form of visualization and found the whole process of working on a new plan more seamless ; the data collection ( exploration & pattern finding ) helped me a lot to work through the requirements .
This course has made me look more deeply in to some things I gloss over on a daily basis . I would normally quickly review requirements and then start on a plan but have now learned that working through the stages and asking the rights questions in the beginning help the process move along to create a successful product .
Another way of collecting the requirements for this type of project would be to do mind- mapping . It would also allow me to learn a lot about what the group needs and how they want it incorporated into their new space .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Challenge & Selection
In my job I work with different lines of business across a company that require different corporate real estate needs . The two most common requests we receive that requires a lot of visualization is the reconfiguration of existing space or a complete renovation of office space . For these types of requests you can discuss requirements for the space but people need to visualize what the space will look like once it ’s done . A drawing is created of the floor plan with the new design so that the staff can envision the final product . Imagine renovating your kitchen and telling the designer what you wanted but they never came back to you with a drawing of the new kitchen and samples of the new finishes and just start the project . It is the same with renovating an office space , the business needs to see a plan , visualize the final product before they agree to move forward .
Application
Most renovations in offices are to update an area or create more desk and meeting space . Collecting requirements and creating drawings that show the existing and proposed plans are always effective by giving people the best understanding of the changes . As stated in the lecture , visualization is used in each phase of innovation and the stages of innovation are all used in the design process for renovations and so I decided to take the steps of innovation and work through a project by following each step .
Exploration - I first met with the management to understand their requirements and their ideas for their space . Pattern Finding - I than took the information I had collected and synthesized it with the office standards that we have to create a plan to move forward with . Ideation - Once I had a list of all the ideas that needed to go into the new space I sketched out a plan and included all the requirements and standards . Prototyping - Once the sketch was done it was sent off to the interior designers to finalize the drawing to ensure it meets all code requirements . Pilot - Once the final drawing was completed I presented it to the Line of Business to review the plan and we took a look at the finishes and discussed any changes that should be made .
Insight & Approach
I have always known that what I do includes a lot of visualization due to the nature of the work … planning office space . But I never knew about the different stages in which to work through to come up with a full and complete product . I implemented the stages of innovation which all included a form of visualization and found the whole process of working on a new plan more seamless ; the data collection ( exploration & pattern finding ) helped me a lot to work through the requirements .
This course has made me look more deeply in to some things I gloss over on a daily basis . I would normally quickly review requirements and then start on a plan but have now learned that working through the stages and asking the rights questions in the beginning help the process move along to create a successful product .
Another way of collecting the requirements for this type of project would be to do mind- mapping . It would also allow me to learn a lot about what the group needs and how they want it incorporated into their new space .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15200 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection example - Journey map .
Challenge and selection
Traffic accidents take the lives of 1.3 million people a year in the world and in Colombia in the last decade an average of 6,500 people a year , in all the studies carried out by entities such as the WHO , the IDB have been determined 3 main factors like this : the human with 85 % , the vehicle with 7 % and the environment with 8 % in participation respectively . This raises different questions :
1 . What about people ? What makes them the most participatory factor ? 2 . What are those factors that influence the person in the work of driving ?
Therefore , from design thinking , the tool that can provide us with ideas that allows us to identify the starting points for understanding the phenomenon is the map of the journey that is drawn up to meet customers , know what they feel and discover their specific needs . Through the map format , different stages , interactions , emotions and relevant issues that the road actor passes through on their journeys are captured .
Application
According to the statistical data of the authorities and the organizations , it is possible to identify the road actors that have more traffic accidents ; therefore , we decided to observe the movements of a group of selected road actors , giving them lists so that they could describe their trips . Hidden observation , interviews were carried out that allowed us to understand the phenomenon a little more and generate ideas that positively influenced behavior from the organizational level .
Insight & Approach .
Applying these tools , we obtained quantitative and qualitative data that clarified the phenomenon and allowed us to apply other tools of thought design , although traffic accidents are a social phenomenon that , as we describe it , occurs in all countries of the world and allows the application of different techniques and tools that help to clarify the risk better and better .
In this way , in the work team , we confirmed that we could have different approaches that would allow us to move forward and the design thinking had given us the principles to help us in the development of that work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection example - Journey map .
Challenge and selection
Traffic accidents take the lives of 1.3 million people a year in the world and in Colombia in the last decade an average of 6,500 people a year , in all the studies carried out by entities such as the WHO , the IDB have been determined 3 main factors like this : the human with 85 % , the vehicle with 7 % and the environment with 8 % in participation respectively . This raises different questions :
1 . What about people ? What makes them the most participatory factor ? 2 . What are those factors that influence the person in the work of driving ?
Therefore , from design thinking , the tool that can provide us with ideas that allows us to identify the starting points for understanding the phenomenon is the map of the journey that is drawn up to meet customers , know what they feel and discover their specific needs . Through the map format , different stages , interactions , emotions and relevant issues that the road actor passes through on their journeys are captured .
Application
According to the statistical data of the authorities and the organizations , it is possible to identify the road actors that have more traffic accidents ; therefore , we decided to observe the movements of a group of selected road actors , giving them lists so that they could describe their trips . Hidden observation , interviews were carried out that allowed us to understand the phenomenon a little more and generate ideas that positively influenced behavior from the organizational level .
Insight & Approach .
Applying these tools , we obtained quantitative and qualitative data that clarified the phenomenon and allowed us to apply other tools of thought design , although traffic accidents are a social phenomenon that , as we describe it , occurs in all countries of the world and allows the application of different techniques and tools that help to clarify the risk better and better .
In this way , in the work team , we confirmed that we could have different approaches that would allow us to move forward and the design thinking had given us the principles to help us in the development of that work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12776 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mauro Carella 1
“ Design Thinking for Innovation ”
I. Challenge
I am in my second year in the MBA program at National University of Malaysia . I am currently
working on one of my elective classes , which is “ Innovating through Design Thinking . ” I
wanted to not only gain knowledge on the different processes that take part in design thinking ,
but I also wanted to get my hands on a real project where I could see the results of such an
effective technique . I came up with the idea of developing a new solution for “ poop scooping , ”
since in the college town where I live , 6 out of 10 students own a dog .
The action of poop scooping can happen in different places such as home , sidewalks , parks ,
friend ’s house , or any place where a dog owner decides to take his or her dog for a walk . The
process of cleaning up the dog ’s poop is , in my opinion , probably the least desirable stage
when walking a dog . Therefore , when I made the Journey Mapping of the poop scooping
experience , this was the stage with the strongest pain and with the lowest emotional point , thus
creating a space for innovation and opportunity to offer a better solution .
II . Selection
I chose the tool of visualization , which according to the book “ Designing for growth : A
Design Thinking Toolkit for Managers , ” is “ the transformation of information into images that
you see , either literally with your eyes or figuratively with your mind ’s eye . ” This tool is used
in the four “ W ’s ” of the design thinking process : what is , what if , what wows , and what works .
I decided to use this tool in the process of “ what is , ” since it helped me make my ideas concrete
and situate the potential customer ( students ) on the same page when conducting ethnographic
interviews . Even though visualization does not eliminate the “ vagueness ” that is present in the
interviewer ’s words ( vagueness because I did not give students any clue about how my product
might look like , in fact , I did not know how it would ) , it de - risked my project by making the
students ’ mental models more similar to mine .
III . Application
I asked my university to send me a list of undergraduate and graduate students from
different colleges ( business , applied science and technology , arts and sciences , education , and
nursing ) , and sent personal emails to a total of 300 students , asking if they owned a dog and
were willing to help me with a project . I filtered the list based off students ’ replies and the
number came down to 50 , to whom I contacted again for an interview .
Mauro Carella 2
The interviews took place in team rooms in the College of Business at Univesidad Nacional de Colombia Sede Manizales . When talking to students , the first thing I did was to show them pictures of puppies
having a fun time with their owners at a park , and asked them to tell me what thoughts and
emotions came to their mind . Soon after , I showed them pictures of un - scooped poops on
streets and at parks . Their reactions varied from gesturing and signaling disapproval , while
others even recognized that sometimes they do the same for different reasons .
IV . Insight
Visualization provided me with many valuable insights that helped me untap into students ’
way of thinking when it came to scooping their dogs ’ poop . For example , I realized that the
main reasons students do not clean up their dogs ’ poop is because current solutions in the
market are either too complex to use , too big to carry to parks , or too expensive for a students ’
budget . Had I not used the visualization tool , it would have taken me a long time to explain
students my idea and the problem I was trying to solve . Showing pictures also switched the
emotional side of interviewees , making them more vulnerable to providing valuable
information . As for design thinking itself , I like to link visualization with prototyping ( which
is also part of my project ) , or “ thinking with your hands . ” I realized how valuable this tool is
in every stage of the design thinking process because it speeds up meetings , problem solving ,
and most importantly , feedback generation .
V. Approach
Next time , I might do things a little differently . Instead of showing pictures to interviewees ,
I might ask them to draw on a white board all the things associated with owning a dog ( reverse
visualization ) . This might lead to clues about what owners like and do not like to do , such as
scooping their dogs ’ poop .
| EMAIL:
ID_NUM:
NAME_STUDENT: Mauro Carella, Mauro Carella
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mauro Carella 1
“ Design Thinking for Innovation ”
I. Challenge
I am in my second year in the MBA program at National University of Malaysia . I am currently
working on one of my elective classes , which is “ Innovating through Design Thinking . ” I
wanted to not only gain knowledge on the different processes that take part in design thinking ,
but I also wanted to get my hands on a real project where I could see the results of such an
effective technique . I came up with the idea of developing a new solution for “ poop scooping , ”
since in the college town where I live , 6 out of 10 students own a dog .
The action of poop scooping can happen in different places such as home , sidewalks , parks ,
friend ’s house , or any place where a dog owner decides to take his or her dog for a walk . The
process of cleaning up the dog ’s poop is , in my opinion , probably the least desirable stage
when walking a dog . Therefore , when I made the Journey Mapping of the poop scooping
experience , this was the stage with the strongest pain and with the lowest emotional point , thus
creating a space for innovation and opportunity to offer a better solution .
II . Selection
I chose the tool of visualization , which according to the book “ Designing for growth : A
Design Thinking Toolkit for Managers , ” is “ the transformation of information into images that
you see , either literally with your eyes or figuratively with your mind ’s eye . ” This tool is used
in the four “ W ’s ” of the design thinking process : what is , what if , what wows , and what works .
I decided to use this tool in the process of “ what is , ” since it helped me make my ideas concrete
and situate the potential customer ( students ) on the same page when conducting ethnographic
interviews . Even though visualization does not eliminate the “ vagueness ” that is present in the
interviewer ’s words ( vagueness because I did not give students any clue about how my product
might look like , in fact , I did not know how it would ) , it de - risked my project by making the
students ’ mental models more similar to mine .
III . Application
I asked my university to send me a list of undergraduate and graduate students from
different colleges ( business , applied science and technology , arts and sciences , education , and
nursing ) , and sent personal emails to a total of 300 students , asking if they owned a dog and
were willing to help me with a project . I filtered the list based off students ’ replies and the
number came down to 50 , to whom I contacted again for an interview .
Mauro Carella 2
The interviews took place in team rooms in the College of Business at Univesidad Nacional de Colombia Sede Manizales . When talking to students , the first thing I did was to show them pictures of puppies
having a fun time with their owners at a park , and asked them to tell me what thoughts and
emotions came to their mind . Soon after , I showed them pictures of un - scooped poops on
streets and at parks . Their reactions varied from gesturing and signaling disapproval , while
others even recognized that sometimes they do the same for different reasons .
IV . Insight
Visualization provided me with many valuable insights that helped me untap into students ’
way of thinking when it came to scooping their dogs ’ poop . For example , I realized that the
main reasons students do not clean up their dogs ’ poop is because current solutions in the
market are either too complex to use , too big to carry to parks , or too expensive for a students ’
budget . Had I not used the visualization tool , it would have taken me a long time to explain
students my idea and the problem I was trying to solve . Showing pictures also switched the
emotional side of interviewees , making them more vulnerable to providing valuable
information . As for design thinking itself , I like to link visualization with prototyping ( which
is also part of my project ) , or “ thinking with your hands . ” I realized how valuable this tool is
in every stage of the design thinking process because it speeds up meetings , problem solving ,
and most importantly , feedback generation .
V. Approach
Next time , I might do things a little differently . Instead of showing pictures to interviewees ,
I might ask them to draw on a white board all the things associated with owning a dog ( reverse
visualization ) . This might lead to clues about what owners like and do not like to do , such as
scooping their dogs ’ poop .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Mauro Carella",
"Mauro Carella"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 4313 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind Mapping Tool
Challenge :
I have been working as an assistant professor in a school of industrial design in a well known Indian design institute . As we all know integration of design and technology is very important for a better product development . My challenge was to teach them various technologies which help student to convert their design thinking into reality . As design students go through the entire design process from ethnography , empathy to the prototyping and testing . During this entire process I observed that , their major focus is on esthetics , styling and sketching , due to which their prototypes or mockups did not have an essence of the end product ( or final product which could be used ) . Lack of technical touch in the mockups creates hypothetical image on a customer ( while learning launch ) . In a nut shell our challenge is to provide technical knowledge to the design students .
Selection :
There were lots of ideas available to complete this challenge , but all the ideas were scattered . Me and my some collogues had lots of brainstorming with directors and some experts from management . Then I and one of my collogue suggested to apply Mind mapping tool for this particular challenge . As Mind mapping ( or concept mapping ) involves writing down a central idea and thinking up new and related ideas which radiate out from the centre , we decided to apply it . I explained them how Mind maps can help us in the early stages of our essay by summarizing our research and providing us with a picture of all aspects of the question . We can then move from our non - linear mind map to a more structured essay plan .
Application :
As our main challenge is to provide them technical education , we put this challenge as a central idea . We focused on key ideas written down in our own words , and then looking for branches out and connections between the ideas . Figure 1 show the Mind Map , which we applied to our challenge . As we can see in figure 1 that there are many sub ideas which are connected with one central challenge e.g. “ Teaching technical education to the design students ” . The central idea is connected with other possible ideas to overcome the challenge .
Figure 1 . Mind Mapping tool used for teaching Technology to the design Students
The other ideas are :
1 . Industrial Visits 2 . Seminars 3 . Workshops 4 . Setting a new science and technology lab 5 . Visits of technical Exhibition 6 . Adding technical syllabus in their curriculum
The final outcome was to develop a small Mechatronics lab and including a small part of a technical subject in all semesters .
Insight and Approach :
Mind mapping tool completely worked positively in our case . The final outcome is applied successfully . This tool not only helped us in finding the different ways but also helped us in highlighting other possibilities . The open space of a mind map could allow revisiting it in that first vital review after the session . It is in this first review that I could highlight key areas , gaps in my understanding and list questions that need to be addressed .
After successfully applying mind mapping , I would like to use a Learning Launch tool . I would like to apply and test the outcomes of mind mapping on students . After a small learning launch exercise we would be able to rectify some changes in the plan and can apply it back .
Conclusion :
At the end of the Mind mapping tool , we could conclude the following things :
• Mind mapping tool works in both way : Convergent and Divergent • It helps to generate more ideas • It also highlight other possibilities • It is intuitive process which mimics the way think
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind Mapping Tool
Challenge :
I have been working as an assistant professor in a school of industrial design in a well known Indian design institute . As we all know integration of design and technology is very important for a better product development . My challenge was to teach them various technologies which help student to convert their design thinking into reality . As design students go through the entire design process from ethnography , empathy to the prototyping and testing . During this entire process I observed that , their major focus is on esthetics , styling and sketching , due to which their prototypes or mockups did not have an essence of the end product ( or final product which could be used ) . Lack of technical touch in the mockups creates hypothetical image on a customer ( while learning launch ) . In a nut shell our challenge is to provide technical knowledge to the design students .
Selection :
There were lots of ideas available to complete this challenge , but all the ideas were scattered . Me and my some collogues had lots of brainstorming with directors and some experts from management . Then I and one of my collogue suggested to apply Mind mapping tool for this particular challenge . As Mind mapping ( or concept mapping ) involves writing down a central idea and thinking up new and related ideas which radiate out from the centre , we decided to apply it . I explained them how Mind maps can help us in the early stages of our essay by summarizing our research and providing us with a picture of all aspects of the question . We can then move from our non - linear mind map to a more structured essay plan .
Application :
As our main challenge is to provide them technical education , we put this challenge as a central idea . We focused on key ideas written down in our own words , and then looking for branches out and connections between the ideas . Figure 1 show the Mind Map , which we applied to our challenge . As we can see in figure 1 that there are many sub ideas which are connected with one central challenge e.g. “ Teaching technical education to the design students ” . The central idea is connected with other possible ideas to overcome the challenge .
Figure 1 . Mind Mapping tool used for teaching Technology to the design Students
The other ideas are :
1 . Industrial Visits 2 . Seminars 3 . Workshops 4 . Setting a new science and technology lab 5 . Visits of technical Exhibition 6 . Adding technical syllabus in their curriculum
The final outcome was to develop a small Mechatronics lab and including a small part of a technical subject in all semesters .
Insight and Approach :
Mind mapping tool completely worked positively in our case . The final outcome is applied successfully . This tool not only helped us in finding the different ways but also helped us in highlighting other possibilities . The open space of a mind map could allow revisiting it in that first vital review after the session . It is in this first review that I could highlight key areas , gaps in my understanding and list questions that need to be addressed .
After successfully applying mind mapping , I would like to use a Learning Launch tool . I would like to apply and test the outcomes of mind mapping on students . After a small learning launch exercise we would be able to rectify some changes in the plan and can apply it back .
Conclusion :
At the end of the Mind mapping tool , we could conclude the following things :
• Mind mapping tool works in both way : Convergent and Divergent • It helps to generate more ideas • It also highlight other possibilities • It is intuitive process which mimics the way think
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10167 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Story Telling
1.User 2.Quotes 3.Meaning 4.conclusion
Person A
Name : Mohamed
Age:19
Profession : Student
Locality : Hyderabad
“ The services
provided are really good . The verified skilled workers
were really good . ”
Choosing verified
and skilled workers is an option in the app
Skilled workers can be chosen for
professional works and semi skilled for normal works
Person B
Name : Nada
Age : 24
Profession : Engineer
Locality : Odisha
“ The app is
hasselfree . It would be really good if you add all types of workers in it ”
Currently there are only few types of workers available
Wide range of
workers will be
added soon
Person C
Name : Ahmed
Age : 30
Profession : Doctor
Locality : Hyderabad
“ My house
construction became really easy because of bulk
pack . No other
workers were
required ”
There is an option to chose workers for construction
sites
When this pack is chosen all types of workers required
will be provided
Person D
Name : Ahmed
Age : 45
Profession : Writer
Locality : Hyderabad
“ I ’m a writer , so all papers books and other things will be scattered everywhere in the house but because of cleaning and
organizing service , my house is really clean and looks
very organized ”
There are many
services available in the app including cleaning , organizing , packing etc , .
The cleaning and organizing and
many other things become really easy for customers
| EMAIL:
ID_NUM:
NAME_STUDENT: Mohamed, Nada, Ahmed, Ahmed
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Story Telling
1.User 2.Quotes 3.Meaning 4.conclusion
Person A
Name : Mohamed
Age:19
Profession : Student
Locality : Hyderabad
“ The services
provided are really good . The verified skilled workers
were really good . ”
Choosing verified
and skilled workers is an option in the app
Skilled workers can be chosen for
professional works and semi skilled for normal works
Person B
Name : Nada
Age : 24
Profession : Engineer
Locality : Odisha
“ The app is
hasselfree . It would be really good if you add all types of workers in it ”
Currently there are only few types of workers available
Wide range of
workers will be
added soon
Person C
Name : Ahmed
Age : 30
Profession : Doctor
Locality : Hyderabad
“ My house
construction became really easy because of bulk
pack . No other
workers were
required ”
There is an option to chose workers for construction
sites
When this pack is chosen all types of workers required
will be provided
Person D
Name : Ahmed
Age : 45
Profession : Writer
Locality : Hyderabad
“ I ’m a writer , so all papers books and other things will be scattered everywhere in the house but because of cleaning and
organizing service , my house is really clean and looks
very organized ”
There are many
services available in the app including cleaning , organizing , packing etc , .
The cleaning and organizing and
many other things become really easy for customers
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Mohamed",
"Nada",
"Ahmed",
"Ahmed"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 8480 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
Storytelling is a very useful tool that can be used especially during studies to animate the students . I 'm studying digital economics at a university in Germany . Many term papers and exams are an important part of our curriculum and as a result our lecturers have to read through and evaluate dozens of different texts from over two hundred students . There is not much tension . Even for the students , it is usually very tedious and boring to write , for example , thirty pages about the history of the design of digital assistance systems . Interest in studying is waning . That should n't be the case , because after all , the course is there to develop interest in the various modules . The course is the basis for our future profession . If you associate something boring like housework with this subject at the beginning , you quickly lose patience and interest . Storytelling helps , for example , to make a lecture exciting . A professor who himself makes the subject of mathematical fundamentals of business administration interesting with lots of stories and background knowledge will get far more attention from his students than a professor who boredly writes some formulas on the blackboard . This has a positive influence on both sides : The students enjoy learning the content and get more specialist knowledge and good grades and the professor can distribute his knowledge to many interested people
Application
I unconsciously applied the storytelling criteria once before I ever heard of this method . In the second semester of our studies we were supposed to give a talk about a technology company . I had the misfortune to be one of the last to turn , in the period when the professors are already sitting at their tables bored and the students are only thinking about finally being able to go home from university . The company I chose was Apple . The evaluation criteria were that we should analyze and explain the exact methodology of the ascent and the marketing concepts . Everyone had about twenty minutes to present . I got the audience 's attention by trying to tell the life of Steve Jobs ( the founder of " Apple " ) and the structure of his company in a very dramatic way . I tried to make a story out of this presentation that describes the ups and downs from the founding and rise of the company , like a fairy tale - Steve Jobs was the hero and the perfect mobile phone with the innovative touch display was the victory . The technical criteria such as the various marketing concepts were described together with the situation , i.e. why these concepts failed or why not . I tried to put as much energy , passion and enthusiasm into the presentation as possible . And as I found out afterwards , it was worth it : I got 10/10 points as a final grade .
Insights & Approach
A story can aim to introduce a new innovative product . With the introduction of the iPhone , Steve Jobs ' presentation followed the following three - step process : We looked at the so - called smartphones . We did n't like them , all of them difficult to use ( initial situation ) . We accepted the challenge of building a smartphone that is very simple and reduced , and yet can do a lot more . Was n't that easy ( complication ) . We made it anyway , here it is ( denouement ) .
A story - whether in business or in a fairy tale - has a simple set of ingredients : a hero . The audience should be able to identify with him . A target . The crucial questions are : Why am I telling this story now ? What do I want to achieve with it ? A conflict . It arises from resistance that prevents the hero ( and his team or company ) from achieving the goal . A dramaturgy . It can be represented in a three- act scheme - initial situation , complication , resolution . The seven basic plots also provide a good orientation . A resolution . How is the conflict resolved and what do we learn from it ?
By fulfilling these five criteria , you can win over any listener . No matter if student or professor .
I firmly believe in the power of storytelling . Good stories change the world by inspiring action . They allow us to cross borders . To make a new or changed reality tangible . It worked for Apple just as it did for many other successful companies . And I 'm sure Steve Jobs would have used the power of storytelling in any other company just as virtuously . It 's not about drawing a beautiful picture of yourself that others fall for . Rather , it is about clearly locating yourself : Why do I do what I do ? Who is that useful ? The starting point is always the respective purpose .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
Storytelling is a very useful tool that can be used especially during studies to animate the students . I 'm studying digital economics at a university in Germany . Many term papers and exams are an important part of our curriculum and as a result our lecturers have to read through and evaluate dozens of different texts from over two hundred students . There is not much tension . Even for the students , it is usually very tedious and boring to write , for example , thirty pages about the history of the design of digital assistance systems . Interest in studying is waning . That should n't be the case , because after all , the course is there to develop interest in the various modules . The course is the basis for our future profession . If you associate something boring like housework with this subject at the beginning , you quickly lose patience and interest . Storytelling helps , for example , to make a lecture exciting . A professor who himself makes the subject of mathematical fundamentals of business administration interesting with lots of stories and background knowledge will get far more attention from his students than a professor who boredly writes some formulas on the blackboard . This has a positive influence on both sides : The students enjoy learning the content and get more specialist knowledge and good grades and the professor can distribute his knowledge to many interested people
Application
I unconsciously applied the storytelling criteria once before I ever heard of this method . In the second semester of our studies we were supposed to give a talk about a technology company . I had the misfortune to be one of the last to turn , in the period when the professors are already sitting at their tables bored and the students are only thinking about finally being able to go home from university . The company I chose was Apple . The evaluation criteria were that we should analyze and explain the exact methodology of the ascent and the marketing concepts . Everyone had about twenty minutes to present . I got the audience 's attention by trying to tell the life of Steve Jobs ( the founder of " Apple " ) and the structure of his company in a very dramatic way . I tried to make a story out of this presentation that describes the ups and downs from the founding and rise of the company , like a fairy tale - Steve Jobs was the hero and the perfect mobile phone with the innovative touch display was the victory . The technical criteria such as the various marketing concepts were described together with the situation , i.e. why these concepts failed or why not . I tried to put as much energy , passion and enthusiasm into the presentation as possible . And as I found out afterwards , it was worth it : I got 10/10 points as a final grade .
Insights & Approach
A story can aim to introduce a new innovative product . With the introduction of the iPhone , Steve Jobs ' presentation followed the following three - step process : We looked at the so - called smartphones . We did n't like them , all of them difficult to use ( initial situation ) . We accepted the challenge of building a smartphone that is very simple and reduced , and yet can do a lot more . Was n't that easy ( complication ) . We made it anyway , here it is ( denouement ) .
A story - whether in business or in a fairy tale - has a simple set of ingredients : a hero . The audience should be able to identify with him . A target . The crucial questions are : Why am I telling this story now ? What do I want to achieve with it ? A conflict . It arises from resistance that prevents the hero ( and his team or company ) from achieving the goal . A dramaturgy . It can be represented in a three- act scheme - initial situation , complication , resolution . The seven basic plots also provide a good orientation . A resolution . How is the conflict resolved and what do we learn from it ?
By fulfilling these five criteria , you can win over any listener . No matter if student or professor .
I firmly believe in the power of storytelling . Good stories change the world by inspiring action . They allow us to cross borders . To make a new or changed reality tangible . It worked for Apple just as it did for many other successful companies . And I 'm sure Steve Jobs would have used the power of storytelling in any other company just as virtuously . It 's not about drawing a beautiful picture of yourself that others fall for . Rather , it is about clearly locating yourself : Why do I do what I do ? Who is that useful ? The starting point is always the respective purpose .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10493 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection : Mobile Money for the Unbanked - Storytelling
Challenge & Selection
I ’m working on a project that increases economic development in rural areas with little or null access to banking services . The current solutions focus only on two things : the funds to be intended to social programs and the way they are delivered .
What is this about ? Well , they define the problem in a context that eliminates the opportunities for innovation . They attack the problem in a general way , assuming total certainty and prediction based on statistical data without exploring the details and characteristics of the persons In these communities , for example , giving money cards in areas where there is not access to services where they can be used , and providing food or money in areas far awy from these communities , ignoring the transportation , time and security challenges faced by these people when receiving support .
The person who helps one of my partners cleaning his house has shared with us the long and complicated process that her mom faces triyng to receive these socials programs . With the history of her mom plus histories shared by other persons that have knowledge of this situation we have design a solution to develop an economic growth , and bring closer financial services into these zones .
Application The first time we presented the solution we were focusing presenting the problem , the proposed solution and the impact of this in the lives of these people . Altought we did’t communicate a story , we empathically connected the board members with the problem using an ethnographic categorization and theorizing the results based on a similar solution applied in Africa where is a success .
On the other hand , during the last presentation that we had with executives of another company the results were different . We repeated the same formula that had previously given us success , but we failed to communicate the problem and therefore the impact of the solution .
When we explained the scheme operation , they argued the use of electronic wallets that requires a card to operate as a better solution . The presentation has turned into a debate looking for defend their ideas rather than a business / solution presentation .
We tried to make them see the problem with a focus on the needs of the person and problems of infrastructure and lack of banking services that they experienced in their communities , to which they argued with statistical and market data , for example the extension of cellular LTE Coverage to National level , among others . In this way all his answers and arguments to the problem were based on " big ideas " and market research data of the current situation .
After all this , we have seen the need to create a story that communicates emphatic the situation of the people and the problems they face . Insight & Approach Applying the storytelling tool , the team has managed to create a story based on the experience shared by Paolina , the girl who helps my partner cleaning his home , to see the challenges that her mom faces when using these social programs . We have tried to build a StoryTelling based on the following points :
Non - articulated needs of people .
Using statistical information+results information from our investigation of the problem ( interviews , visualizing the problem ) and then connect them with with the protagonist .
Explain the current situation / problem based in the emotional connection ( empathy )
Create moments of reflection through questions and suspense between them .
The stresses that ignore the problem implies for the company .
Communicate the strategy involved in the situation .
The HardFact of the story is based on the challenges of the protagonist of the story and not just in fixed data provides by reports/ market research .
“ She is Maria , a housewife with two small children who lives in the town of Zilacayotl , Municipality of Acatepec , Guerrero , Mexico . Zilacayotl is a town far away from the big cities , where there is not internet , there is not 4 G data , not many institutions or banking services . Maria receives social programs support from the government , such as food and money .... However , making use of them is not an easy task . Apetzuca , a town that is 4 hours from her house , is the closest town where social programs are distributed . She has to leave her childrens alone all day to move to Apetzuca , she has to leave very early from her home because the bus that goes there leaves at 7AM and each new bus takes two hours to pass again . Maria leaves her house in the morning , motivated by not losing the bus and arriving as soon as possible to Apetzuca , to neglect minimum her childrens and her home . The bus cost is not cheap , the round trip is almost the same what she spend on the full food of one day . After arriving in Apetzuca and standing waiting for 2 hours under the sun 's rays , Maria achieves to receive the food and economic support from the government , now she can take the bus back home . However Maria knows that she still has the risk of being assaulted in the truck as it happened last time .
Maria arrives at her home in the afternoon , fortunately there was n’t any assault or accident in her way . His childrens are crying and ask her for food , because they have n’t ate anyting . Maria is tired but she put the fire to cook something of the new food aid that was given to him and later she is going to wash and to iron all the clothes that have pending as part of its work . Is fair that receiving help implies neglecting your home , children and other activities ? How is possible that we still allow localities and people staying disconnected from the world today , being leaders in networks and connectivity ? ( Question for the executive board members of the company ) Just like the case of Maria , only 57 % of the municipalities in Mexico have access to financial services ... what about the other 43 % ? Are they forgotten places where more families , including men and women , face the same challenges as Maria ? Let 's go back to Maria , every month her husband sends remittances to her and her children . María againg has to travel form Apetzuca to other more far way place : the municipality of Tlatlahuque , Guerrero which is 1 hour and 45 minutes from Acatepec . Tlatlahuaque is the nearest municipality where you can find a bank and take remittances . The same story is repeated , alone childrens at home , risk of assault on bus , long journey times and this time high commissions charged by the bank , taking away a good portion of the remittances sent to Maria . Simply the payment of $ 20 trillion USD in remittance commissions and $ 10.6 trillion in G2P transaction commissions ( Goverment to person ) and P2P ( Person to person ) . Again , why ca n’t we connect this forgotten sector to banking services ? Is the little social valuation that we give to these types of places and people or is the inexistence of a business model that suits this type of scheme ? Imagine that Maria only had to go once in her life to Tlatlahuaque to create a bank account ... imagine that she could make use of the social programs , and the money she receives from remittances by simply presenting her finger in the stores near her locality . Can we hack the existing system ? Of course , economic development from inside to outside in these communities , no longer long travel times , no more assault risks , no high commissions form remittances , no forgotten areas disconnected from the world today . Imagine DineroMovil . ” I liked this course , Thanks . Pablo Garcia .
| EMAIL:
ID_NUM:
NAME_STUDENT: Pablo Garcia
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : Mobile Money for the Unbanked - Storytelling
Challenge & Selection
I ’m working on a project that increases economic development in rural areas with little or null access to banking services . The current solutions focus only on two things : the funds to be intended to social programs and the way they are delivered .
What is this about ? Well , they define the problem in a context that eliminates the opportunities for innovation . They attack the problem in a general way , assuming total certainty and prediction based on statistical data without exploring the details and characteristics of the persons In these communities , for example , giving money cards in areas where there is not access to services where they can be used , and providing food or money in areas far awy from these communities , ignoring the transportation , time and security challenges faced by these people when receiving support .
The person who helps one of my partners cleaning his house has shared with us the long and complicated process that her mom faces triyng to receive these socials programs . With the history of her mom plus histories shared by other persons that have knowledge of this situation we have design a solution to develop an economic growth , and bring closer financial services into these zones .
Application The first time we presented the solution we were focusing presenting the problem , the proposed solution and the impact of this in the lives of these people . Altought we did’t communicate a story , we empathically connected the board members with the problem using an ethnographic categorization and theorizing the results based on a similar solution applied in Africa where is a success .
On the other hand , during the last presentation that we had with executives of another company the results were different . We repeated the same formula that had previously given us success , but we failed to communicate the problem and therefore the impact of the solution .
When we explained the scheme operation , they argued the use of electronic wallets that requires a card to operate as a better solution . The presentation has turned into a debate looking for defend their ideas rather than a business / solution presentation .
We tried to make them see the problem with a focus on the needs of the person and problems of infrastructure and lack of banking services that they experienced in their communities , to which they argued with statistical and market data , for example the extension of cellular LTE Coverage to National level , among others . In this way all his answers and arguments to the problem were based on " big ideas " and market research data of the current situation .
After all this , we have seen the need to create a story that communicates emphatic the situation of the people and the problems they face . Insight & Approach Applying the storytelling tool , the team has managed to create a story based on the experience shared by Paolina , the girl who helps my partner cleaning his home , to see the challenges that her mom faces when using these social programs . We have tried to build a StoryTelling based on the following points :
Non - articulated needs of people .
Using statistical information+results information from our investigation of the problem ( interviews , visualizing the problem ) and then connect them with with the protagonist .
Explain the current situation / problem based in the emotional connection ( empathy )
Create moments of reflection through questions and suspense between them .
The stresses that ignore the problem implies for the company .
Communicate the strategy involved in the situation .
The HardFact of the story is based on the challenges of the protagonist of the story and not just in fixed data provides by reports/ market research .
“ She is Maria , a housewife with two small children who lives in the town of Zilacayotl , Municipality of Acatepec , Guerrero , Mexico . Zilacayotl is a town far away from the big cities , where there is not internet , there is not 4 G data , not many institutions or banking services . Maria receives social programs support from the government , such as food and money .... However , making use of them is not an easy task . Apetzuca , a town that is 4 hours from her house , is the closest town where social programs are distributed . She has to leave her childrens alone all day to move to Apetzuca , she has to leave very early from her home because the bus that goes there leaves at 7AM and each new bus takes two hours to pass again . Maria leaves her house in the morning , motivated by not losing the bus and arriving as soon as possible to Apetzuca , to neglect minimum her childrens and her home . The bus cost is not cheap , the round trip is almost the same what she spend on the full food of one day . After arriving in Apetzuca and standing waiting for 2 hours under the sun 's rays , Maria achieves to receive the food and economic support from the government , now she can take the bus back home . However Maria knows that she still has the risk of being assaulted in the truck as it happened last time .
Maria arrives at her home in the afternoon , fortunately there was n’t any assault or accident in her way . His childrens are crying and ask her for food , because they have n’t ate anyting . Maria is tired but she put the fire to cook something of the new food aid that was given to him and later she is going to wash and to iron all the clothes that have pending as part of its work . Is fair that receiving help implies neglecting your home , children and other activities ? How is possible that we still allow localities and people staying disconnected from the world today , being leaders in networks and connectivity ? ( Question for the executive board members of the company ) Just like the case of Maria , only 57 % of the municipalities in Mexico have access to financial services ... what about the other 43 % ? Are they forgotten places where more families , including men and women , face the same challenges as Maria ? Let 's go back to Maria , every month her husband sends remittances to her and her children . María againg has to travel form Apetzuca to other more far way place : the municipality of Tlatlahuque , Guerrero which is 1 hour and 45 minutes from Acatepec . Tlatlahuaque is the nearest municipality where you can find a bank and take remittances . The same story is repeated , alone childrens at home , risk of assault on bus , long journey times and this time high commissions charged by the bank , taking away a good portion of the remittances sent to Maria . Simply the payment of $ 20 trillion USD in remittance commissions and $ 10.6 trillion in G2P transaction commissions ( Goverment to person ) and P2P ( Person to person ) . Again , why ca n’t we connect this forgotten sector to banking services ? Is the little social valuation that we give to these types of places and people or is the inexistence of a business model that suits this type of scheme ? Imagine that Maria only had to go once in her life to Tlatlahuaque to create a bank account ... imagine that she could make use of the social programs , and the money she receives from remittances by simply presenting her finger in the stores near her locality . Can we hack the existing system ? Of course , economic development from inside to outside in these communities , no longer long travel times , no more assault risks , no high commissions form remittances , no forgotten areas disconnected from the world today . Imagine DineroMovil . ” I liked this course , Thanks . Pablo Garcia .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Pablo Garcia"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10220 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Challenge and Selection
I worked in a fintech company that develops a SaaS platform for global financial institutions to effectively manage their technology vendors . I oversaw designing what is the data that we will acquire and add to the platform that will empower the financial institutions most , balancing with the cost for such data acquisition .
The first challenge my team encountered is that financial institutions are huge behemoth and the complexities in their business lines , organizational structure and roles and functions , could all cast different requirements and demand for the data . In the meantime , being an enterprise software that aims to serve some of the largest organizations in the world , we were also aware of the cost of making errors ( i.e. , poor quality data ) that would harm our business .
Our team is composed of different talents from a wide domain of expertise hence we started with brainstorming ideas . It was in that brainstorming stage , we decided to use Visualization as the key tool for all of us to get a clear picture of what is the customer ’s demand and where we want to be . Visualization is a great tool to connect different pieces of information , insights , and knowledge when the whole picture has n’t emerged itself . After the Product team and Technology team were onboard , we started the design with visualization .
Application
We have applied Visualization in different product stages , as described below :
During the product ideation stage , we first conducted numerous open - end interviews with our customers from different banks and gather the information and data about their current way of managing their technology vendors , including how to find them , evaluate them , onboard them and manage them on an ongoing basis . Then we sat down together among ourselves with a white board to jot different pieces of happenings in their vendor management journey , following the order of occurrence . Putting those pieces of information visually , the cross - functional team was able to quickly identify what are the overlapping or inefficient tasks that our Product should help to eliminate . Based on visualizing customers ’ current journey along with their wish list , we are able to understand their real pain points , and what are the main value proposition our product should solve .
During the product development stage , we also applied visualization extensively . There could be different stakeholders in a financial institution that will be using our platform , for example , lawyers , business users , or engineers . As such , we visualize how different user will be doing with our platform by drawing visual boards . The fact that all thoughts and ideas are all transparent and presented visually to everyone , we were able to challenge , discuss , and agree on the most seamless customer experience .
Insights and Approach
While visualization is a very powerful tool to organize and make sense of scattered information and processes , it also relies on other design thinking tools to make most use of it . For example , without brainstorming , the visualization tool will not be as powerful to include everyone ’s expertise . And
often , mind mapping could follow after visualization to institutionalize the ideas even more and build clearer framework for execution .
One thing also to mention , visualization should not be perfect at the first place , and it should also be an iterative process for improving it as more insights are learned from the Product development stages .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Challenge and Selection
I worked in a fintech company that develops a SaaS platform for global financial institutions to effectively manage their technology vendors . I oversaw designing what is the data that we will acquire and add to the platform that will empower the financial institutions most , balancing with the cost for such data acquisition .
The first challenge my team encountered is that financial institutions are huge behemoth and the complexities in their business lines , organizational structure and roles and functions , could all cast different requirements and demand for the data . In the meantime , being an enterprise software that aims to serve some of the largest organizations in the world , we were also aware of the cost of making errors ( i.e. , poor quality data ) that would harm our business .
Our team is composed of different talents from a wide domain of expertise hence we started with brainstorming ideas . It was in that brainstorming stage , we decided to use Visualization as the key tool for all of us to get a clear picture of what is the customer ’s demand and where we want to be . Visualization is a great tool to connect different pieces of information , insights , and knowledge when the whole picture has n’t emerged itself . After the Product team and Technology team were onboard , we started the design with visualization .
Application
We have applied Visualization in different product stages , as described below :
During the product ideation stage , we first conducted numerous open - end interviews with our customers from different banks and gather the information and data about their current way of managing their technology vendors , including how to find them , evaluate them , onboard them and manage them on an ongoing basis . Then we sat down together among ourselves with a white board to jot different pieces of happenings in their vendor management journey , following the order of occurrence . Putting those pieces of information visually , the cross - functional team was able to quickly identify what are the overlapping or inefficient tasks that our Product should help to eliminate . Based on visualizing customers ’ current journey along with their wish list , we are able to understand their real pain points , and what are the main value proposition our product should solve .
During the product development stage , we also applied visualization extensively . There could be different stakeholders in a financial institution that will be using our platform , for example , lawyers , business users , or engineers . As such , we visualize how different user will be doing with our platform by drawing visual boards . The fact that all thoughts and ideas are all transparent and presented visually to everyone , we were able to challenge , discuss , and agree on the most seamless customer experience .
Insights and Approach
While visualization is a very powerful tool to organize and make sense of scattered information and processes , it also relies on other design thinking tools to make most use of it . For example , without brainstorming , the visualization tool will not be as powerful to include everyone ’s expertise . And
often , mind mapping could follow after visualization to institutionalize the ideas even more and build clearer framework for execution .
One thing also to mention , visualization should not be perfect at the first place , and it should also be an iterative process for improving it as more insights are learned from the Product development stages .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21009 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
Challenge and selection
I am a social worker , I am part of a project called " Bringing the light back into my life . " A program recently created in the mental health clinic where I work , with the purpose of giving back to people addicted to drugs and alcohol the light they lost when they fell into this dark hole , from which they come out with a lot of will and company , this The project has borne many fruits , and we have achieved the purposes proposed at the beginning of it . My job is to help people overcome their addictions to drugs and alcohol , face their problems , and solve their needs regarding this decision of their own that they make when entering our rehabilitation program . The tool I use in this project is storytelling , since these people feel very identified when listening to others who have overcome addiction speak , since it is a very difficult state to face , which requires several things , will , support and someone who understands your situation .
Application
At the beginning of the project , we met Simon , a 17 - year - old young man , who was admitted by his parents since he was addicted to methamphetamines and cannabis , it was an extremely complex case , since we were dealing with an adolescent who in his conscience still He did not understand the importance of his recovery , he escaped , they brought him back , and so on repeatedly ; One day , in one of the many talks we had with people who told us about their experience in this world of drugs , Taylor , a 38 - year - old man who had been sober for more than 10 years , told us how his addiction to age began of the 15 years , how he lost his family , was in jail and a hundred unfortunate situations that he had to go through in order to make the decision to rehabilitate , this story moved Simón a lot , and with the days he was a little more open to us , making significant progress .
Insight and approach
With the storytelling tool we were able to find a very interesting result in our work group , since people in situations such as those that addicts have experienced , only want to be understood , listened to and supported , to feel that someone else in the world also A similar situation occurred and they were able to rehabilitate , have a normal life , family , study and many things that are lost by falling into this unfortunate situation , each person has their own story and their own path , but when they feel identified they are motivated Much to continue with the treatment , which in the future , having more people with more stories to tell to help give a voice of encouragement and strength to our patients , would bring many more positive results for our program .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
Challenge and selection
I am a social worker , I am part of a project called " Bringing the light back into my life . " A program recently created in the mental health clinic where I work , with the purpose of giving back to people addicted to drugs and alcohol the light they lost when they fell into this dark hole , from which they come out with a lot of will and company , this The project has borne many fruits , and we have achieved the purposes proposed at the beginning of it . My job is to help people overcome their addictions to drugs and alcohol , face their problems , and solve their needs regarding this decision of their own that they make when entering our rehabilitation program . The tool I use in this project is storytelling , since these people feel very identified when listening to others who have overcome addiction speak , since it is a very difficult state to face , which requires several things , will , support and someone who understands your situation .
Application
At the beginning of the project , we met Simon , a 17 - year - old young man , who was admitted by his parents since he was addicted to methamphetamines and cannabis , it was an extremely complex case , since we were dealing with an adolescent who in his conscience still He did not understand the importance of his recovery , he escaped , they brought him back , and so on repeatedly ; One day , in one of the many talks we had with people who told us about their experience in this world of drugs , Taylor , a 38 - year - old man who had been sober for more than 10 years , told us how his addiction to age began of the 15 years , how he lost his family , was in jail and a hundred unfortunate situations that he had to go through in order to make the decision to rehabilitate , this story moved Simón a lot , and with the days he was a little more open to us , making significant progress .
Insight and approach
With the storytelling tool we were able to find a very interesting result in our work group , since people in situations such as those that addicts have experienced , only want to be understood , listened to and supported , to feel that someone else in the world also A similar situation occurred and they were able to rehabilitate , have a normal life , family , study and many things that are lost by falling into this unfortunate situation , each person has their own story and their own path , but when they feel identified they are motivated Much to continue with the treatment , which in the future , having more people with more stories to tell to help give a voice of encouragement and strength to our patients , would bring many more positive results for our program .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11896 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Business Idea Quote
Challenge
I am a new inventor , however enthusiastic I have ever been , I have never been able to
benefit financially from my creations . Everybody was saying invention = money , but
how stupid I was denying ! So I started trying to figure out what it was like until I
attended Gutierrez 's Design Thinking for Innovation course .
Then I began to realize what was wrong with my business efforts since the ideas were
always over and all the other competitors would have the same idea .
Selection
Given the fact ( as Gutierrez claims ) that the only certainty in innovation is
uncertainty , I will start using the techniques of thinking design . So I 'll get interviewed
by a suitably selected set of clients to figure out their needs . In essence , I draw
conclusions not about what customers want but about what they need themselves .
Application
I will try to work like Geof managing risk through action using ethnographic
customer observation techniques and not what they say they want . A good idea is to
take part in trade fairs as IBM did at its start . Before doing a business plan I first have
to experiment to test a hypothesis quickly and cheaply , which is the learning process .
Insight
So I thought of producing a portable water filter bottle , which I would place on the
supermarket chain shelves to see the consumer 's response . So I will make sure the
product is fully functional , easy to handle and , of course , recyclable .
No , it is not a miracle , like the legend of Moses . I will make the right questions - what
is it ? = The current reality- what if ? = For the future - what does it impress ? = The
hypothesis behind the idea - and what works ? = Market experiments . Design thinking
will help me make cycles of experiments instead of analysis using historical data . Aim
to achieve or fail quickly and cheaply .
Approach
This is the first time I apply design thinking . Based on Gutierrez 's reasoning , I
realized how important my mind mapping is , in my case , the understanding of what
customers really think .
I will work to hear different opinions . I will spend more time talking with business
people .
Mind mapping will help me take a closer look at reality to capture ideas and get into
the minds of customers . Last but not least , do not hurry but get as long as it takes .
What else can I say ? I thank you from the depths of my heart for the way you showed
me Gutierrez ! ! !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Business Idea Quote
Challenge
I am a new inventor , however enthusiastic I have ever been , I have never been able to
benefit financially from my creations . Everybody was saying invention = money , but
how stupid I was denying ! So I started trying to figure out what it was like until I
attended Gutierrez 's Design Thinking for Innovation course .
Then I began to realize what was wrong with my business efforts since the ideas were
always over and all the other competitors would have the same idea .
Selection
Given the fact ( as Gutierrez claims ) that the only certainty in innovation is
uncertainty , I will start using the techniques of thinking design . So I 'll get interviewed
by a suitably selected set of clients to figure out their needs . In essence , I draw
conclusions not about what customers want but about what they need themselves .
Application
I will try to work like Geof managing risk through action using ethnographic
customer observation techniques and not what they say they want . A good idea is to
take part in trade fairs as IBM did at its start . Before doing a business plan I first have
to experiment to test a hypothesis quickly and cheaply , which is the learning process .
Insight
So I thought of producing a portable water filter bottle , which I would place on the
supermarket chain shelves to see the consumer 's response . So I will make sure the
product is fully functional , easy to handle and , of course , recyclable .
No , it is not a miracle , like the legend of Moses . I will make the right questions - what
is it ? = The current reality- what if ? = For the future - what does it impress ? = The
hypothesis behind the idea - and what works ? = Market experiments . Design thinking
will help me make cycles of experiments instead of analysis using historical data . Aim
to achieve or fail quickly and cheaply .
Approach
This is the first time I apply design thinking . Based on Gutierrez 's reasoning , I
realized how important my mind mapping is , in my case , the understanding of what
customers really think .
I will work to hear different opinions . I will spend more time talking with business
people .
Mind mapping will help me take a closer look at reality to capture ideas and get into
the minds of customers . Last but not least , do not hurry but get as long as it takes .
What else can I say ? I thank you from the depths of my heart for the way you showed
me Gutierrez ! ! !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14642 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Challenge
I have defined a need together with a group of friends for a new hardware device for people with sight loss or visually impaired people . After having conversation with the target group of people , we found out that the technology has not been changed since more than 40 years . We wanted to change this and come up with a solution using Visualization for a new concept of a device , which will include more modern technologies and provide much better instructiveness and opportunities for self - development of blind people .
Selection
We started with the Visualization tool in order to get and print photos of most of the current devices on the market . By printing and adding them to a board we have created a visual representation of what is the current situation of the market . Right next to the photographs we added photos of more modern devices like tablets and smartphones which are more modern . We will use this approach to create a Concept by showing the ideas that we generate in front of a small group of hardware device engineers as well as describing the outcome with our target group .
Application
After adding the photos of the current devices and more modern next to each other we actually found out that there are a lot of limitations with the older technologies and also a lot of physical buttons , which are mostly removed in the modern smartphones or tablets . Also , we compared the functionalities of both types of devices and noticed , that the audio and controlling functionalities are much more advance in the smartphones and tablets . So , we have decided to Conceptualize a device combining the touch screen device by also including the most important functions from the old devices . After we came up with a proper design concept , we shared our insights with our target group and tweaked the concept based on their feedback , which was very helpful . We than created a storyboard of how our new concept device will be used with the enchanted options . After that we had a brainstorm session with the hardware engineers if the concept will be feasible in the real - world scenario in terms of manufacturing . We engaged them to create a storyboard with all of the steps needed for the prototyping stage of the concept device . The outcome of the engineering storyboard was to add a huge touchscreen and to remove most of the buttons , by implementation voice active controlling , but also to keep core functionalities like having braille reading . Some of the suggestions were also to extend the braille reading zone with more lines , so that we can output a full - page text , instead of only current one - liner as in the most of the devices . We have than implemented some of the techniques introduced in the Good Kitchen examples in the lectures , we tracked the user behavior with the old devices and what kept them from using the current technologies more into their daily life . Some of the outcomes were that some of the older devices were not battery operated and were very heavy to bring them with them when they go out . We found out that the connectivity between a computer / PC and their device is very important and currently this is not solved property . By asking them what would they like to use the new device for , they appointed that it would be great to able to have groups , chats and conference calls via the internet with their friends and families .
Insight
We were able to create a visual concept a new hardware device which not only will be useful but also create a positive social impact in important group of our society . The reis a definite need from the customer perspective , but also , we noticed from engineering stand point that there is a huge potential and feasibility to be done . We also have a lot of future work to be done and next time we will continue using other tools like Mind Mapping and Learning Launch in order to proof our User Journey process .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Challenge
I have defined a need together with a group of friends for a new hardware device for people with sight loss or visually impaired people . After having conversation with the target group of people , we found out that the technology has not been changed since more than 40 years . We wanted to change this and come up with a solution using Visualization for a new concept of a device , which will include more modern technologies and provide much better instructiveness and opportunities for self - development of blind people .
Selection
We started with the Visualization tool in order to get and print photos of most of the current devices on the market . By printing and adding them to a board we have created a visual representation of what is the current situation of the market . Right next to the photographs we added photos of more modern devices like tablets and smartphones which are more modern . We will use this approach to create a Concept by showing the ideas that we generate in front of a small group of hardware device engineers as well as describing the outcome with our target group .
Application
After adding the photos of the current devices and more modern next to each other we actually found out that there are a lot of limitations with the older technologies and also a lot of physical buttons , which are mostly removed in the modern smartphones or tablets . Also , we compared the functionalities of both types of devices and noticed , that the audio and controlling functionalities are much more advance in the smartphones and tablets . So , we have decided to Conceptualize a device combining the touch screen device by also including the most important functions from the old devices . After we came up with a proper design concept , we shared our insights with our target group and tweaked the concept based on their feedback , which was very helpful . We than created a storyboard of how our new concept device will be used with the enchanted options . After that we had a brainstorm session with the hardware engineers if the concept will be feasible in the real - world scenario in terms of manufacturing . We engaged them to create a storyboard with all of the steps needed for the prototyping stage of the concept device . The outcome of the engineering storyboard was to add a huge touchscreen and to remove most of the buttons , by implementation voice active controlling , but also to keep core functionalities like having braille reading . Some of the suggestions were also to extend the braille reading zone with more lines , so that we can output a full - page text , instead of only current one - liner as in the most of the devices . We have than implemented some of the techniques introduced in the Good Kitchen examples in the lectures , we tracked the user behavior with the old devices and what kept them from using the current technologies more into their daily life . Some of the outcomes were that some of the older devices were not battery operated and were very heavy to bring them with them when they go out . We found out that the connectivity between a computer / PC and their device is very important and currently this is not solved property . By asking them what would they like to use the new device for , they appointed that it would be great to able to have groups , chats and conference calls via the internet with their friends and families .
Insight
We were able to create a visual concept a new hardware device which not only will be useful but also create a positive social impact in important group of our society . The reis a definite need from the customer perspective , but also , we noticed from engineering stand point that there is a huge potential and feasibility to be done . We also have a lot of future work to be done and next time we will continue using other tools like Mind Mapping and Learning Launch in order to proof our User Journey process .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14026 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I am a member of operation department and my challenge is to improve the product pushing of tenants ’ products and sales workflow ; and to spend the appropriate budget on each product pushing initiatives , in consideration with our new requests / expectations from senior managements . The project scope includes different 5 BUs - Marketing Team , Tenancy Admin , Customer Service Officer , Creative , Visual Merchandise , who play different roles throughout the whole product pushing logistics and workflow . The project is limited to internal resources ( i.e. , budget and employee time ) . The project to be within 2 weeks and the solution include a workflow timeline and distribution of works amongst the team member , for upcoming product pushing campaign in Summer . We will focus on what are the
obstacles encountered in their previous workflow ; and to balance the new needs / requirements . Selection Our team has gone through several design thinking activities to learning launch , which to quickly test an idea and prototype . Application We first focus on the execution of first phase - preparing marketing materials , we want to see if we could structure our tasks to smoothen the procedures ( e.g. time to
solicit tenants ' products and details , develop products copywriting , promotion materials at different channels ) . Our team went through 3 - day workshops , that all teams participate to experience what other teams is working on , to discuss on
refining the procedures from different perspectives for further refinements . Through this exercise we develop a SOP with a clear description of each task objective and details . This task to be conducted within a one - week timeframe . For the second learning launch , we focus on tasks priorities and clarification of job allocations . This tested our assumption that our prioritization of tasks was the main
cause of our workflow challenge . Our team completed an anonymous survey . The surveys included questions about our new workflows and procedures , understanding the process , job allocations , tasks priorities and feelings about the changes , and were conducted within a one - week timeframe .
Insight Upon using the learning launch tool , our team have identified our assumptions and designed launches to test these assumptions . Also , thought teams ' discussion via 3 - days workshops and surveys to find an appropriate approach to improve the workflow and the teams to agree the new prioritization of tasks and process . Our Approach Provided that our team has gone through several design thinking activities / tools and are at this stage , the learning launch is the appropriate tool . Our team will on and on review the insights gained from the design thinking tools received to incorporate in
upcoming future . While future launch designs should reflect the insights , progress , and come up with more comprehensive and compelling solutions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I am a member of operation department and my challenge is to improve the product pushing of tenants ’ products and sales workflow ; and to spend the appropriate budget on each product pushing initiatives , in consideration with our new requests / expectations from senior managements . The project scope includes different 5 BUs - Marketing Team , Tenancy Admin , Customer Service Officer , Creative , Visual Merchandise , who play different roles throughout the whole product pushing logistics and workflow . The project is limited to internal resources ( i.e. , budget and employee time ) . The project to be within 2 weeks and the solution include a workflow timeline and distribution of works amongst the team member , for upcoming product pushing campaign in Summer . We will focus on what are the
obstacles encountered in their previous workflow ; and to balance the new needs / requirements . Selection Our team has gone through several design thinking activities to learning launch , which to quickly test an idea and prototype . Application We first focus on the execution of first phase - preparing marketing materials , we want to see if we could structure our tasks to smoothen the procedures ( e.g. time to
solicit tenants ' products and details , develop products copywriting , promotion materials at different channels ) . Our team went through 3 - day workshops , that all teams participate to experience what other teams is working on , to discuss on
refining the procedures from different perspectives for further refinements . Through this exercise we develop a SOP with a clear description of each task objective and details . This task to be conducted within a one - week timeframe . For the second learning launch , we focus on tasks priorities and clarification of job allocations . This tested our assumption that our prioritization of tasks was the main
cause of our workflow challenge . Our team completed an anonymous survey . The surveys included questions about our new workflows and procedures , understanding the process , job allocations , tasks priorities and feelings about the changes , and were conducted within a one - week timeframe .
Insight Upon using the learning launch tool , our team have identified our assumptions and designed launches to test these assumptions . Also , thought teams ' discussion via 3 - days workshops and surveys to find an appropriate approach to improve the workflow and the teams to agree the new prioritization of tasks and process . Our Approach Provided that our team has gone through several design thinking activities / tools and are at this stage , the learning launch is the appropriate tool . Our team will on and on review the insights gained from the design thinking tools received to incorporate in
upcoming future . While future launch designs should reflect the insights , progress , and come up with more comprehensive and compelling solutions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11007 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION - LEARNING LAUNCH
CHALLENGE&SELECTION
The tool that I first chose to work with was Learning Launch in order to put our ideas in practice in an experiment context , to be able to understand and analyze the results of it .
As a worker / assistant in my father ’s company , I perform an important role for the development and improvement for the future of the company . Our business is mainly focused on textile including wedding dresses and clothing materials . The communication between my father and I is n’t so open due to the fact of my father being a person with a fixed mindset . I see myself as a growth mindset person and so I understood the importance of marketing , advertisement and networking in order to improve the profit of our company through the increase of sales , not only locally but as well as nationally and internationally .
We intend to establish partnerships with different stakeholders and marketing agencies as well we intend to create a team that will work with the business analyzes and budget expenses .
Selection – After some design thinking activities and after understand the problem and find solutions for it , our team is finally ready to implement the Learning Launch tool to have a more accurate result from our experiment .
Application
When it came the time to apply the Learning Launch tool , we focused on the structure and execution of the ideas coming from the marketing partners as well from our accountant team . More specifically , we wanted to make sure if our company could respect our budget limit but at the same time work with an online marketing sector effective and worthy .
The first days of the experiment were somehow balanced between expectation and tension because is important to see the results becoming positive but is probably more important to understand that being patient is a virtue and in this case we were just hopeful about the day we could see our results and online marketing investment becoming profitable .
Our team , more concretely , my father and I , went to several meetings with the different people involved in the campaign , to understand , share and explain ideas and how could our company improve the sales and reach an international market .
In order to understand if the results were positive , we held some meet ups with the accountant people to compare the budget invested for online marketing and the profit coming from it .
Insight
Through the Learning Launch tool , our company had the opportunity to understand better if the results of our ideas were in fact productive or not .
As previously referred , my father is a person with a fixed mindset and was n’t always easy to convince him that the company needed changes and one of them was the investment on online marketing . Since our company was established more than 30 years ago , the used methods for communication and advertisement were based on traditional ideologies by someone who could n’t understand the development of technology . My father was always suspicious about this idea and always thought that this could only be a waste of time and money . I was always told by him that we had our own costumers but I did explain him that finding and get new or potential clients will bring profit and growth for ourselves .
The results of the different campaigns during this experiment , served to show to my father that in fact our company needed this approach and we will keep working on the Learning Lauch tool for our improvement .
Approach
By the end of our experiment related to the online marketing , we can only accept that the Learning Launch tool is an important method ( and it will be used in the future again ) to get a clear and a better report from the ideas that we intend to apply either in our company , either for our personal growth .
Through this method , we could easily get in contact with different stakeholders / partners that together made a simple idea become true .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION - LEARNING LAUNCH
CHALLENGE&SELECTION
The tool that I first chose to work with was Learning Launch in order to put our ideas in practice in an experiment context , to be able to understand and analyze the results of it .
As a worker / assistant in my father ’s company , I perform an important role for the development and improvement for the future of the company . Our business is mainly focused on textile including wedding dresses and clothing materials . The communication between my father and I is n’t so open due to the fact of my father being a person with a fixed mindset . I see myself as a growth mindset person and so I understood the importance of marketing , advertisement and networking in order to improve the profit of our company through the increase of sales , not only locally but as well as nationally and internationally .
We intend to establish partnerships with different stakeholders and marketing agencies as well we intend to create a team that will work with the business analyzes and budget expenses .
Selection – After some design thinking activities and after understand the problem and find solutions for it , our team is finally ready to implement the Learning Launch tool to have a more accurate result from our experiment .
Application
When it came the time to apply the Learning Launch tool , we focused on the structure and execution of the ideas coming from the marketing partners as well from our accountant team . More specifically , we wanted to make sure if our company could respect our budget limit but at the same time work with an online marketing sector effective and worthy .
The first days of the experiment were somehow balanced between expectation and tension because is important to see the results becoming positive but is probably more important to understand that being patient is a virtue and in this case we were just hopeful about the day we could see our results and online marketing investment becoming profitable .
Our team , more concretely , my father and I , went to several meetings with the different people involved in the campaign , to understand , share and explain ideas and how could our company improve the sales and reach an international market .
In order to understand if the results were positive , we held some meet ups with the accountant people to compare the budget invested for online marketing and the profit coming from it .
Insight
Through the Learning Launch tool , our company had the opportunity to understand better if the results of our ideas were in fact productive or not .
As previously referred , my father is a person with a fixed mindset and was n’t always easy to convince him that the company needed changes and one of them was the investment on online marketing . Since our company was established more than 30 years ago , the used methods for communication and advertisement were based on traditional ideologies by someone who could n’t understand the development of technology . My father was always suspicious about this idea and always thought that this could only be a waste of time and money . I was always told by him that we had our own costumers but I did explain him that finding and get new or potential clients will bring profit and growth for ourselves .
The results of the different campaigns during this experiment , served to show to my father that in fact our company needed this approach and we will keep working on the Learning Lauch tool for our improvement .
Approach
By the end of our experiment related to the online marketing , we can only accept that the Learning Launch tool is an important method ( and it will be used in the future again ) to get a clear and a better report from the ideas that we intend to apply either in our company , either for our personal growth .
Through this method , we could easily get in contact with different stakeholders / partners that together made a simple idea become true .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10400 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge Telecommunication is split into two primary segments . Mobile Network Operators ( MNO ) , who serves retail customers like Vodafone , MTN , Bharti et.al . Carriers who act as wholesalers , interconnecting MNOs and Enterprises , aggregating traffic and carrying data / voice / messages from originator to the terminating network - both domestically and internationally – eg . BICS , Tata Communications et.al . I lead the Strategy for Wholesale Voice and Messages Business for World ’s Largest Carrier . Challenge is related to messaging business for Enterprises . What we currently do for Enterprise ? Say Citi Bank is connected to our messaging exchange . A customer withdraws money from ATM . Citi system application generates a message on our messaging exchange , we carry it to the customers mobile network ( say BT ) and the customer receives transaction SMS on his mobile . We charge Citi for the SMS and pay BT to terminate it . Challenge - we were only doing international carriage . Say Citi application is based in UK , we will only take messages for Rest of the World and not within UK . For domestic message , you need different licenses . As a result , 90 % of market goes unaddressed , majority messages are generated domestically . Project scope was deciding whether to address domestic messaging space ? If yes , in which countries ? Buy in was required from cross functional team included Product , BU Finance , Market Manager , Sales , and Engineering . Consensual decision leading toward the Business Case Trap , focusing on selected countries data based on assumptions . Selection We decided to start with Brain Storming tool . Asked “ What If ” license is not required to address domestic segment . Started looking at how we do business in domestic voice , similar business to messaging . Business Concept emerged as “ to partner with MNO ” to deliver domestic message for margin share . Win - win solution - MNO ’s license and our Messaging Exchange Platform Capabilities , incremental margin for both parties . We were ready to try the learning launch tool - quickly test the idea and prototype for expansion . Application We started having brainstorming session to identify the right RFP to go after . Lead surfaced for messaging requirements for largest car manufacturer in the country . They wanted messaging to connect with their distributers and customers – updating them on the inventory , new launches , campaigns etc . We chose a small MNO to partner for the RFP . The MNO had almost shut down operations but had the licenses and interconnects with pan - country mobile operators . We mapped the customer requirement , proposed them end to end networking solution in addition to Mobile Messaging Platform . It took us time to revise the agreements and tune in systems to integrate partner network . Ultimately , we were able to win the RFP and deliver the service . Insight By applying Design Thinking tools , we started with questioning the assumptions that getting the license is the only way to service the segment . By collaborating with different verticals , we were able get ideas . By partnering we could meet what the customer wanted , and the economies could sustain it . Through Learning launch tool , we could test the idea and build prototype solution , enabling us to bid for all future Domestic Message RFPs .
incorporation of insight is particularly important at this stage , as launches come before a full rollout in the design thinking timeline .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge Telecommunication is split into two primary segments . Mobile Network Operators ( MNO ) , who serves retail customers like Vodafone , MTN , Bharti et.al . Carriers who act as wholesalers , interconnecting MNOs and Enterprises , aggregating traffic and carrying data / voice / messages from originator to the terminating network - both domestically and internationally – eg . BICS , Tata Communications et.al . I lead the Strategy for Wholesale Voice and Messages Business for World ’s Largest Carrier . Challenge is related to messaging business for Enterprises . What we currently do for Enterprise ? Say Citi Bank is connected to our messaging exchange . A customer withdraws money from ATM . Citi system application generates a message on our messaging exchange , we carry it to the customers mobile network ( say BT ) and the customer receives transaction SMS on his mobile . We charge Citi for the SMS and pay BT to terminate it . Challenge - we were only doing international carriage . Say Citi application is based in UK , we will only take messages for Rest of the World and not within UK . For domestic message , you need different licenses . As a result , 90 % of market goes unaddressed , majority messages are generated domestically . Project scope was deciding whether to address domestic messaging space ? If yes , in which countries ? Buy in was required from cross functional team included Product , BU Finance , Market Manager , Sales , and Engineering . Consensual decision leading toward the Business Case Trap , focusing on selected countries data based on assumptions . Selection We decided to start with Brain Storming tool . Asked “ What If ” license is not required to address domestic segment . Started looking at how we do business in domestic voice , similar business to messaging . Business Concept emerged as “ to partner with MNO ” to deliver domestic message for margin share . Win - win solution - MNO ’s license and our Messaging Exchange Platform Capabilities , incremental margin for both parties . We were ready to try the learning launch tool - quickly test the idea and prototype for expansion . Application We started having brainstorming session to identify the right RFP to go after . Lead surfaced for messaging requirements for largest car manufacturer in the country . They wanted messaging to connect with their distributers and customers – updating them on the inventory , new launches , campaigns etc . We chose a small MNO to partner for the RFP . The MNO had almost shut down operations but had the licenses and interconnects with pan - country mobile operators . We mapped the customer requirement , proposed them end to end networking solution in addition to Mobile Messaging Platform . It took us time to revise the agreements and tune in systems to integrate partner network . Ultimately , we were able to win the RFP and deliver the service . Insight By applying Design Thinking tools , we started with questioning the assumptions that getting the license is the only way to service the segment . By collaborating with different verticals , we were able get ideas . By partnering we could meet what the customer wanted , and the economies could sustain it . Through Learning launch tool , we could test the idea and build prototype solution , enabling us to bid for all future Domestic Message RFPs .
incorporation of insight is particularly important at this stage , as launches come before a full rollout in the design thinking timeline .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20460 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Collaborative learning : Go - For - IT program
Learning Launch
Challenge
I lead technical solution engineering team of experienced telecom engineers . My team is distributed globally . Role of my team is to act as a technology consultants and steer technical discussions to close sales .
Telecom domain is changing rapidly , my challenge was to ensure team is up to the speed with the latest technologies and keep their knowledge updated . This would help my team to provide right consultative advice to sales team to successfully close the sales .
Another challenge was to deal with time zones and to deal with it effectively . I wanted to have my team participate in its full attention and energy span while acquiring training sessions . Being globally distributed it was economically not viable to arrange in person trainings for teams .
We tried so may various smart options like sharing documents , videos and training materials on cloud / ftp server etc . but could not achieve desired results . Challenge shared by team they they could n’t get enough time to spend on the training material in busy schedule .
Application :
For our launch to the program we decided to come up with the ideas which will address challenges and encourage the team members to learn new things . We scheduled a 1 - day workshop to brainstorm and discuss some of the ideas to over come this challenge . During workshop We identified traditional learning models and started thinking beyond those . Some ideas came on table are , designing application to learn on the go this app would include the specific training which we want to deliver another idea came up was creating a cheat sheet with all important aspects of new technology area . After assessing those ideas , those were still not fit to address our challenges .
We had to schedule second workshop to discuss more and this time we targeted to think out of the box by using silly ideas and we learn that any idea is not silly even if it looks like .
Finally , team came up with an idea to have open book questions every week on topic we want them to learn . This how we designed 3 stage approach for self learning :
1 . Identify : New technologies to know will be identified by team members and every Friday we will
release set of questions on topic to the team every Friday ,
2 . Acquire : Team members should work on getting answers for those questions within specific
timeframe by leveraging all resources they could have ( e.g. Google , Books , Training sessions , speak to expert etc .. ) and submit their answers to program moderator
3 . Present your knowledge to team : For conclusion - We asked team members to present their
understanding on topic for 15 minutes to entire team
Now its time to test the idea .
Insight :
We planned to run test program on our idea to see its viability . We also decided to run it within specific timeframe . Since this was self study knowledge acquisition process for my team , I also wanted to ensure that team members are getting the right knowledge and concepts . We learned very interesting confirming facts which was adding a great value to my team .
Confirming Facts : What worked well in this approach was
1 . Exploration for information : This triggered team members to search various sources and refer
details to find appropriate answers . Unknowingly everyone was getting to know something new during this process
2 . Flexibility – There was 1 - week time frame to the set of 10 questions which enabled team
members not to use their personal time and find enough time to find answers
3 . Increased collaboration : We intentionally did not plan to have restrictions on team members . It
is completely open book questions assessment . This encouraged them to talk to each other about the topic and questions . Which was also indirectly increasing collaboration between them .
4 . New Perspectives : Team members went beyond the information they refereed through various
sources but also started thinking about how new learning can be applied in practice
5 . Increased knowledge about the subject : We engaged subject matter expert from organization
to attend the presentations of the team . He assessed and confirmed that the candidates are aware about the subject .
6 . Increased confidence to talk on subject : Since there was a fearless 15 minutes presentation slot
provided to each , team members started feeling confident to talk about those subjects . It also acted as dry run for us to identify improvement areas of the team members .
7 . Latest knowledge up to the Speed : Process of knowledge acquisition was through all available
sources , so knowledge acquired was latest and close the current developments
Disconfirming facts : They were there but completely overruled by confirming facts
1 . Information accuracy : Since team was free to explore various information sources to gather
their answers , big question was “ is the source of information accurate ” …
In our approach we mitigated this concern through the expert assessment during presentation . There is good mechanism available in our approach to mitigate this concern . Hence this disconfirmation fact could not sustain ground .
2 . Timelines : Time provided to the team to gather information . We found that 1 week is sizeable
time to gather information regarding 10 questions on new topic . Given the ample availability
3 . Efficiency of Team : Many fixed mindset stakeholders brought up this concern as disconfirming
fact that team members spending time in gathering information is going to bring down their current efficiency . However , during test pilot , we did not observe any of such impact .
Approach :
Through design thinking and leveraging structured approach towards solving problem democratically and by engaging everybody in process we collectively design and developed this new learning model for my team . This approach was addressing most of the critical challenges and was also empowering team members to self learn the subjects .
There was no any restrictions to anybody other than timelines and presentations sessions which enabled team members to elevate their knowledgebase and mainly whole team bought this concept whole heartedly .
Now we are in a cycle of enhancing this model further and defining future roadmap . I current modelling we engaged only within our team and built this framework . We are planning to go next level where we will be engaging various teams who can contribute towards this . These teams are product management , Tech . Strategy , learning & development etc . Adding more cross functional teams will add onto more wider perspectives to the program which will take it to next level .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Collaborative learning : Go - For - IT program
Learning Launch
Challenge
I lead technical solution engineering team of experienced telecom engineers . My team is distributed globally . Role of my team is to act as a technology consultants and steer technical discussions to close sales .
Telecom domain is changing rapidly , my challenge was to ensure team is up to the speed with the latest technologies and keep their knowledge updated . This would help my team to provide right consultative advice to sales team to successfully close the sales .
Another challenge was to deal with time zones and to deal with it effectively . I wanted to have my team participate in its full attention and energy span while acquiring training sessions . Being globally distributed it was economically not viable to arrange in person trainings for teams .
We tried so may various smart options like sharing documents , videos and training materials on cloud / ftp server etc . but could not achieve desired results . Challenge shared by team they they could n’t get enough time to spend on the training material in busy schedule .
Application :
For our launch to the program we decided to come up with the ideas which will address challenges and encourage the team members to learn new things . We scheduled a 1 - day workshop to brainstorm and discuss some of the ideas to over come this challenge . During workshop We identified traditional learning models and started thinking beyond those . Some ideas came on table are , designing application to learn on the go this app would include the specific training which we want to deliver another idea came up was creating a cheat sheet with all important aspects of new technology area . After assessing those ideas , those were still not fit to address our challenges .
We had to schedule second workshop to discuss more and this time we targeted to think out of the box by using silly ideas and we learn that any idea is not silly even if it looks like .
Finally , team came up with an idea to have open book questions every week on topic we want them to learn . This how we designed 3 stage approach for self learning :
1 . Identify : New technologies to know will be identified by team members and every Friday we will
release set of questions on topic to the team every Friday ,
2 . Acquire : Team members should work on getting answers for those questions within specific
timeframe by leveraging all resources they could have ( e.g. Google , Books , Training sessions , speak to expert etc .. ) and submit their answers to program moderator
3 . Present your knowledge to team : For conclusion - We asked team members to present their
understanding on topic for 15 minutes to entire team
Now its time to test the idea .
Insight :
We planned to run test program on our idea to see its viability . We also decided to run it within specific timeframe . Since this was self study knowledge acquisition process for my team , I also wanted to ensure that team members are getting the right knowledge and concepts . We learned very interesting confirming facts which was adding a great value to my team .
Confirming Facts : What worked well in this approach was
1 . Exploration for information : This triggered team members to search various sources and refer
details to find appropriate answers . Unknowingly everyone was getting to know something new during this process
2 . Flexibility – There was 1 - week time frame to the set of 10 questions which enabled team
members not to use their personal time and find enough time to find answers
3 . Increased collaboration : We intentionally did not plan to have restrictions on team members . It
is completely open book questions assessment . This encouraged them to talk to each other about the topic and questions . Which was also indirectly increasing collaboration between them .
4 . New Perspectives : Team members went beyond the information they refereed through various
sources but also started thinking about how new learning can be applied in practice
5 . Increased knowledge about the subject : We engaged subject matter expert from organization
to attend the presentations of the team . He assessed and confirmed that the candidates are aware about the subject .
6 . Increased confidence to talk on subject : Since there was a fearless 15 minutes presentation slot
provided to each , team members started feeling confident to talk about those subjects . It also acted as dry run for us to identify improvement areas of the team members .
7 . Latest knowledge up to the Speed : Process of knowledge acquisition was through all available
sources , so knowledge acquired was latest and close the current developments
Disconfirming facts : They were there but completely overruled by confirming facts
1 . Information accuracy : Since team was free to explore various information sources to gather
their answers , big question was “ is the source of information accurate ” …
In our approach we mitigated this concern through the expert assessment during presentation . There is good mechanism available in our approach to mitigate this concern . Hence this disconfirmation fact could not sustain ground .
2 . Timelines : Time provided to the team to gather information . We found that 1 week is sizeable
time to gather information regarding 10 questions on new topic . Given the ample availability
3 . Efficiency of Team : Many fixed mindset stakeholders brought up this concern as disconfirming
fact that team members spending time in gathering information is going to bring down their current efficiency . However , during test pilot , we did not observe any of such impact .
Approach :
Through design thinking and leveraging structured approach towards solving problem democratically and by engaging everybody in process we collectively design and developed this new learning model for my team . This approach was addressing most of the critical challenges and was also empowering team members to self learn the subjects .
There was no any restrictions to anybody other than timelines and presentations sessions which enabled team members to elevate their knowledgebase and mainly whole team bought this concept whole heartedly .
Now we are in a cycle of enhancing this model further and defining future roadmap . I current modelling we engaged only within our team and built this framework . We are planning to go next level where we will be engaging various teams who can contribute towards this . These teams are product management , Tech . Strategy , learning & development etc . Adding more cross functional teams will add onto more wider perspectives to the program which will take it to next level .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21283 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Peer - graded Assignment : Refection
Asif Khan
Design Thinking for Innovation
January 16 , 2021
Challenge
We all love to eat good food . Cooking good food at home is not always feasible . Sometimes we want to taste diferent good food from diferent sources . We visit our nearest restaurants , food shops , travel to diferent regions , and taste diferent cuisine . We also love to have good food delivered to their homes .
In the COVID-19 pandemic , the situation is changed . The demand for food delivery services is geting higher . we use the tool of Visualization , or Visual Thinking , to understand and know the users ' pain points , come up with user - friendly and functional solutions .
Selection
Visualization is one of the very important tools . It is a core component of the way to communicate . It allows us to think in a nonverbal way . Designing a food delivery service involves diferent groups of people . Food makers , delivery persons , and users of the service are the indispensable parts of the service .
We will focus on trying to uncover what they think , speak and do . And also use technology to ensure seamless food delivery service and experience . We take inspiration from diferent resources . " The Good Kitchen " story mentioned at the very beginning of the course is one of them . ( http://jacobs-fisher.com/listpost.html )
Application
Before diving down to the core we tried to understand the current scenario frst . We identifed the targeted users and the stakeholders to fnd answers to some very important questions .
Who they are ? Where they live ? What are the problems and how they face them now ? How they address and communicate ? What solutions they currently have and how they use them ? What are the pain points and experiences ? What are their expectations ?
Peer - graded Assignment : Refection Page 2
We divided the stakeholders into small groups of 5 - 6 participants each representing a diferent organization or area of interest . We asked them diferent set questions . Learn about their interests . We approached them with our diferent ideas to collect their feedback . We used visualization tools to describe the ideas . We sketch plots , used images , design dialog between the characters . We let the participants make comments on it . We also conducted some interactive sessions individually and collectively . Those helped us to get important insights .
Insight
By applying the visualization tool , we identifed our assumptions and designed stories to test these assumptions . Additionally , we thought through anticipated results , expecting to fnd that a more agile approach would improve our workfow . We 've documented the learnings and insights from the sessions . The visualization tool helps us to understand stakeholders ' perspectives and develop insights into potential root causes of their problems . Moving forward , we will review this insight and incorporate it into future sessions .
Approach
We have learned from conducting this exercise with several groups , incorporates feedback , understanding of the problem , shared insights , and shared learning . Since we have discovered that the most valuable aspect is the shared insights and learning , next time we would use the visualization activity as a starting point for a series of design thinking activities .
Peer - graded Assignment : Refection Page 3
| EMAIL:
ID_NUM:
NAME_STUDENT: Asif Khan
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL: http://jacobs-fisher.com/listpost.html
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Peer - graded Assignment : Refection
Asif Khan
Design Thinking for Innovation
January 16 , 2021
Challenge
We all love to eat good food . Cooking good food at home is not always feasible . Sometimes we want to taste diferent good food from diferent sources . We visit our nearest restaurants , food shops , travel to diferent regions , and taste diferent cuisine . We also love to have good food delivered to their homes .
In the COVID-19 pandemic , the situation is changed . The demand for food delivery services is geting higher . we use the tool of Visualization , or Visual Thinking , to understand and know the users ' pain points , come up with user - friendly and functional solutions .
Selection
Visualization is one of the very important tools . It is a core component of the way to communicate . It allows us to think in a nonverbal way . Designing a food delivery service involves diferent groups of people . Food makers , delivery persons , and users of the service are the indispensable parts of the service .
We will focus on trying to uncover what they think , speak and do . And also use technology to ensure seamless food delivery service and experience . We take inspiration from diferent resources . " The Good Kitchen " story mentioned at the very beginning of the course is one of them . ( http://jacobs-fisher.com/listpost.html )
Application
Before diving down to the core we tried to understand the current scenario frst . We identifed the targeted users and the stakeholders to fnd answers to some very important questions .
Who they are ? Where they live ? What are the problems and how they face them now ? How they address and communicate ? What solutions they currently have and how they use them ? What are the pain points and experiences ? What are their expectations ?
Peer - graded Assignment : Refection Page 2
We divided the stakeholders into small groups of 5 - 6 participants each representing a diferent organization or area of interest . We asked them diferent set questions . Learn about their interests . We approached them with our diferent ideas to collect their feedback . We used visualization tools to describe the ideas . We sketch plots , used images , design dialog between the characters . We let the participants make comments on it . We also conducted some interactive sessions individually and collectively . Those helped us to get important insights .
Insight
By applying the visualization tool , we identifed our assumptions and designed stories to test these assumptions . Additionally , we thought through anticipated results , expecting to fnd that a more agile approach would improve our workfow . We 've documented the learnings and insights from the sessions . The visualization tool helps us to understand stakeholders ' perspectives and develop insights into potential root causes of their problems . Moving forward , we will review this insight and incorporate it into future sessions .
Approach
We have learned from conducting this exercise with several groups , incorporates feedback , understanding of the problem , shared insights , and shared learning . Since we have discovered that the most valuable aspect is the shared insights and learning , next time we would use the visualization activity as a starting point for a series of design thinking activities .
Peer - graded Assignment : Refection Page 3
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Asif Khan"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [
"http://jacobs-fisher.com/listpost.html"
],
"USERNAME": []
} | 2672 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | CHALLENGE AND SELECTION
I worked in a furniture company , designing perfect offices to different companies and independent workers ; I also visited clients and listened their ideas about the design and spaces they dreamed for their offices . My challenge was to visualize and draw down the ideas of my clients and bring them to reality , so we would know if they will or would n’t work . The tool that I always have used in my work , is visualization : it helps me to make ideas tangible and concrete depending of situation using the best resource ( a reference photo , a story , draws , maps , renders … etc . )
I choose this tool for my challenge , because trough this options ( drawing , making maps , renders ) , was the best way to capture my clients ideas and put them in real scenarios to start their projects .
APPLICATION
The first thing I did was draw the plane of the place , where the office would be . I asked the client how he imagined the distribution and how he wanted the organization of the elements , next I organized these elements and its distribution in the plane . Then , I draw the top view of the office in AutoCAD , with real measures , concreting the idea for the client . After this phase , if the client liked the plane , the next step was doing the modelling and rendering of the office , to have dimensions , spaces and real distribution : the client idea was now tangible .
INSIGHT & APPROACH
What I learned in this process was the importance to visualize ideas and projects . It is not easy for everyone to visualize their ideas in real scenarios , and this tool is the key for projects and business that are in construction .
I will definitely use the tool of visualization in all my projects . I would like to focus more on storytelling and brainstorm . I know that with this tools I can create unique projects , having the human factor as my staring point .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: CHALLENGE AND SELECTION
I worked in a furniture company , designing perfect offices to different companies and independent workers ; I also visited clients and listened their ideas about the design and spaces they dreamed for their offices . My challenge was to visualize and draw down the ideas of my clients and bring them to reality , so we would know if they will or would n’t work . The tool that I always have used in my work , is visualization : it helps me to make ideas tangible and concrete depending of situation using the best resource ( a reference photo , a story , draws , maps , renders … etc . )
I choose this tool for my challenge , because trough this options ( drawing , making maps , renders ) , was the best way to capture my clients ideas and put them in real scenarios to start their projects .
APPLICATION
The first thing I did was draw the plane of the place , where the office would be . I asked the client how he imagined the distribution and how he wanted the organization of the elements , next I organized these elements and its distribution in the plane . Then , I draw the top view of the office in AutoCAD , with real measures , concreting the idea for the client . After this phase , if the client liked the plane , the next step was doing the modelling and rendering of the office , to have dimensions , spaces and real distribution : the client idea was now tangible .
INSIGHT & APPROACH
What I learned in this process was the importance to visualize ideas and projects . It is not easy for everyone to visualize their ideas in real scenarios , and this tool is the key for projects and business that are in construction .
I will definitely use the tool of visualization in all my projects . I would like to focus more on storytelling and brainstorm . I know that with this tools I can create unique projects , having the human factor as my staring point .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21915 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | DESIGN THINKING
With Mind Mapping tool
CHALLENGE
One of the challenge as part of Research and Development ( R&D ) team is to work on
the unmet need of the patients and come up with new products . To address the need ,
Ideation team was formed which consisted of team members from diversifed fields
starting from R&D , project manager to Information technology team member . The project
identified was based on the disease condition , treatment period to affected
population . Mind mapping tool was selected with central idea in place followed by
keywords , images and branches converging to central idea . These are further
organised , reviewed and final proposal was made .
SELECTION
The reason for selecting mind mapping tool as it is ideal during ideation
stage . Brainstorming was done with the team formed from various departments
with subject matter experts to find solution .Focus was on various aspects like
problem , consequence , solution , benefits . Further Napkin pitch was adapted to
summarise and communicate new concept / idea once brainstorming was
completed .
APPLICATION
The first step was defining problem statement / central idea . Various parameters
were listed down starting from unmet need to value creation . During this , focused
were divided into 2 member group from different fields . Time was given to each
team to write down ideas answering the following questions :
a. Prevalence of disease
b. Marketed products prescribed
c. Affected population
d. Adjuvant therapy if involved
e. Affordability
g. patient compliance
h. side effects profile
Apart from above factors , other parameters like project complexity , feasibility ,
commercial potential , project timelines and cost were considered during mind
mapping .
INSIGHT AND APPROACH
With the help of mind mapping tool which involves diverse focused groups , key
points are identified in helps in designing product life cycle .
Mind mapping tool facilitates in organising ideas , analyse and process them into
simple steps having proper connection with the center point . This is imperative in
case of research projects at initial stage .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: DESIGN THINKING
With Mind Mapping tool
CHALLENGE
One of the challenge as part of Research and Development ( R&D ) team is to work on
the unmet need of the patients and come up with new products . To address the need ,
Ideation team was formed which consisted of team members from diversifed fields
starting from R&D , project manager to Information technology team member . The project
identified was based on the disease condition , treatment period to affected
population . Mind mapping tool was selected with central idea in place followed by
keywords , images and branches converging to central idea . These are further
organised , reviewed and final proposal was made .
SELECTION
The reason for selecting mind mapping tool as it is ideal during ideation
stage . Brainstorming was done with the team formed from various departments
with subject matter experts to find solution .Focus was on various aspects like
problem , consequence , solution , benefits . Further Napkin pitch was adapted to
summarise and communicate new concept / idea once brainstorming was
completed .
APPLICATION
The first step was defining problem statement / central idea . Various parameters
were listed down starting from unmet need to value creation . During this , focused
were divided into 2 member group from different fields . Time was given to each
team to write down ideas answering the following questions :
a. Prevalence of disease
b. Marketed products prescribed
c. Affected population
d. Adjuvant therapy if involved
e. Affordability
g. patient compliance
h. side effects profile
Apart from above factors , other parameters like project complexity , feasibility ,
commercial potential , project timelines and cost were considered during mind
mapping .
INSIGHT AND APPROACH
With the help of mind mapping tool which involves diverse focused groups , key
points are identified in helps in designing product life cycle .
Mind mapping tool facilitates in organising ideas , analyse and process them into
simple steps having proper connection with the center point . This is imperative in
case of research projects at initial stage .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13138 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | LEARNING LAUNCH ( MODULE 4 )
CHALLENGE
The challenge I posed to put into practice the knowledge acquired during this course was : How could I start a business in times of crisis caused by the pandemic ? This was the challenge question that I asked at the beginning , then I remembered that in my family We had had a business that had not worked for more than 10 years . This business consisted of selling lemon cookies characteristic of the town where my family comes from . As I wanted to start a family business , I thought that returning to this option would be very profitable , but of course , adding a touch that would make us different from the rest of the neighborhood bakeries .
SELECTION
The tool I selected for this occasion was the learning launch , this taking into account the process that is applied to put this tool into practice ( learned during the course ) , considering the process I thought it was closely related to what I wanted to do with the challenge : in the first instance the idea was had , a target audience was sought ( starting with the residents of the neighborhood ) , attending to a need but more than a need an opportunity to improve what already existed in the market and to innovate in products , there are bakeries in the neighborhood and none of them sell traditional cookies . Thinking through the process to do a learning launch was exactly what the business idea needed to come up .
APPLICATION
In the first instance , the idea was had , the sale of traditional cookies , then to start doing the pilot tests , the residents of the neighborhood were taken as the target audience , as I said before , more than a need found , this business tried to enter the market with a novel product , but of course not only novel but desired by the target public , since , from its observation , it was concluded that most of the neighbors were older people , who preferred traditional products , this represented a great opportunity For us , because this need was not being satisfied , and of course , the fact of starting to venture with a different , traditional but novel product ( although it seems paradoxical ) has differentiated us a lot from the competition .
INSIGHT
Being honest , I did not believe that this business idea would be succsessful , in fact , I thought that , due to the global situation due to the pandemic , it would be very difficult to achieve sales that could collect the initial investment , however , the application of the
tools Design thinking not only changed what I thought , but showed it , now our business has been a success and many people come to get their cookies .
APPROACH
Now we are thinking of venturing into new products , different from our flagship product " Lemon cookies " , but we also want to launch learning about another target audience , perhaps younger , but this time we want to carry out an analysis of what it really is new market segment asks .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: LEARNING LAUNCH ( MODULE 4 )
CHALLENGE
The challenge I posed to put into practice the knowledge acquired during this course was : How could I start a business in times of crisis caused by the pandemic ? This was the challenge question that I asked at the beginning , then I remembered that in my family We had had a business that had not worked for more than 10 years . This business consisted of selling lemon cookies characteristic of the town where my family comes from . As I wanted to start a family business , I thought that returning to this option would be very profitable , but of course , adding a touch that would make us different from the rest of the neighborhood bakeries .
SELECTION
The tool I selected for this occasion was the learning launch , this taking into account the process that is applied to put this tool into practice ( learned during the course ) , considering the process I thought it was closely related to what I wanted to do with the challenge : in the first instance the idea was had , a target audience was sought ( starting with the residents of the neighborhood ) , attending to a need but more than a need an opportunity to improve what already existed in the market and to innovate in products , there are bakeries in the neighborhood and none of them sell traditional cookies . Thinking through the process to do a learning launch was exactly what the business idea needed to come up .
APPLICATION
In the first instance , the idea was had , the sale of traditional cookies , then to start doing the pilot tests , the residents of the neighborhood were taken as the target audience , as I said before , more than a need found , this business tried to enter the market with a novel product , but of course not only novel but desired by the target public , since , from its observation , it was concluded that most of the neighbors were older people , who preferred traditional products , this represented a great opportunity For us , because this need was not being satisfied , and of course , the fact of starting to venture with a different , traditional but novel product ( although it seems paradoxical ) has differentiated us a lot from the competition .
INSIGHT
Being honest , I did not believe that this business idea would be succsessful , in fact , I thought that , due to the global situation due to the pandemic , it would be very difficult to achieve sales that could collect the initial investment , however , the application of the
tools Design thinking not only changed what I thought , but showed it , now our business has been a success and many people come to get their cookies .
APPROACH
Now we are thinking of venturing into new products , different from our flagship product " Lemon cookies " , but we also want to launch learning about another target audience , perhaps younger , but this time we want to carry out an analysis of what it really is new market segment asks .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17559 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Deep Dive into understanding the Target Consumer
Challenge & Selection
I work as a consumer insight manager at a large multinational food and beverage company in Switzerland . My role is to understand the needs , wants and behaviours of consumers to help ensure advertising will resonate before the company spends big bucks ! I have learnt that people love a good story . A story is a narrative , designed to put human beings and their experience front and centre in order to evoke emotion , interest and persuade . The best stories are simple . Storytelling can help make communication more engaging , impactful and motivating . In any consumer insight role , we need to be able to translate data into actionable insights and provide strategic recommendations that the business can develop into profitable strategies . A common challenge that insight managers , like myself , can face is that we hear colleagues say our slides are complicated and they do not understand the data . Sometimes data and analytics can be difficult to explain and understand . This is why one approach I try to use is storytelling . I have found that data alone does not create change , no matter how excellent the PowerPoint , charts or spreadsheet is . As Daniel Prewitt , Global Leadership Development Director at Mars , stated in the course videos , “ storytelling is a fundamental part of every great brand ” and I believe that insight managers also need to present data as a story , mirroring storytelling in advertising .
Application
The marketing team approached me with a challenge . The ambition was for one of our brands to become the biggest and most popular brand reaching 1 billion in Net Net Sales ( NNS ) by 2020 . The brand was already a leader in the category increasing leadership year on year but its main competitor was remaining strong , investing more to support the brand and benefiting from a huge heritage and taste association . At the time , we had a robust consumer segmentation in place . However , there was a need to gain a deeper understanding of our target consumer and to sense check our thinking .
To get this really deep feeling of our target consumers ’ hopes , fears , motivations , aspirations and emotions , we needed to see the full picture – not just the things consumers say in focus groups , but the way they lived their lives and the factors that shaped them . We needed research that went beyond not just knowing things about our target consumer but wanting to feel it and be inspired by it . To do this , there were a number of storytelling steps needed :
1 . ‘ Deep dives ’ : with the target consumers to introduce us to their world through self-
reflection , images and video . This deep dive uncovered new insights into their needs , values , tensions and perspectives .
2 . Ethnographic Depth interviews : I spent quality time with the most engaging consumers ,
observing first - hand how they interact with the brand , digging deeper into their values and tensions . These interviews were filmed to help really bring the target consumer to life !
3 . Story building : I love to build stories and , with my research supplier , we conducted an
analysis session to give direction into the narrative takes .
4 . Creative Learnings and Film : We produced actionable learnings and rules of thumb for the
brand by developing an inspiring and emotionally charged film that immersed my colleagues in the world of our target consumer .
This recent application of storytelling with consumer data did not only happen at the time of the presentation to my colleagues but started already with consumers involved in the research study , which proved to be richer in creating consumer insights . As opposed to traditional survey research , I tried not to set too many rules or guidance and used a variety of approaches such as video and photo diaries . I let the consumers ’ not only tell but also show me when the story begun .
Insight & Approach
The richness and detail in the consumer responses was surprising and , in turn , led to better storytelling of the insights to key stakeholders in the company when we received the data . It helped trigger emotion and led to better brand communications . Storytelling added a lot of value and I fear that the presentation would have otherwise been another typical long and dry description of how to communicate to our target consumer . I have realised that stories can come from many sources and tap into our human need to understand why particular data has meaning . The team was able to gain a deeper understanding of our target consumer and what motivates them . This was used to drive relevance and meaning for the brand . It also acted as a stimulus for our agency partners to help them develop marketing mix elements as well as for internal teams as they embarked on other brand initiatives .
I have learnt from this course that one way to improve my storytelling at my work is to get more comfortable storytelling in general and having a deeper understanding of what the particular audience needs . Daniel Prewitt stated “ leaders only have about 20 % of your attention ” and to get them to pay attention , we need to create energy , passion and engagement through storytelling . I think one way to improve storytelling at work is to practice it in other aspects of my life e.g. explaining the story of key family events – births of my children , the marriage to my college sweetheart , social life highlights , celebrating successes or learning from failures at work , events that make me laugh or cry . I can also practice the art of storytelling by telling imaginative stories to my young children aged 3 and 5 before bedtime and understanding what holds attention , awakens interest , encourages interaction , questions and involvement and stimulates emotions from suspense , curiosity to happiness , for example . In future , I want to become better at identifying very effective storylines . In my line of work , although agendas are tight , storytelling is critical to translate data into actionable insights and recommendations .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Deep Dive into understanding the Target Consumer
Challenge & Selection
I work as a consumer insight manager at a large multinational food and beverage company in Switzerland . My role is to understand the needs , wants and behaviours of consumers to help ensure advertising will resonate before the company spends big bucks ! I have learnt that people love a good story . A story is a narrative , designed to put human beings and their experience front and centre in order to evoke emotion , interest and persuade . The best stories are simple . Storytelling can help make communication more engaging , impactful and motivating . In any consumer insight role , we need to be able to translate data into actionable insights and provide strategic recommendations that the business can develop into profitable strategies . A common challenge that insight managers , like myself , can face is that we hear colleagues say our slides are complicated and they do not understand the data . Sometimes data and analytics can be difficult to explain and understand . This is why one approach I try to use is storytelling . I have found that data alone does not create change , no matter how excellent the PowerPoint , charts or spreadsheet is . As Daniel Prewitt , Global Leadership Development Director at Mars , stated in the course videos , “ storytelling is a fundamental part of every great brand ” and I believe that insight managers also need to present data as a story , mirroring storytelling in advertising .
Application
The marketing team approached me with a challenge . The ambition was for one of our brands to become the biggest and most popular brand reaching 1 billion in Net Net Sales ( NNS ) by 2020 . The brand was already a leader in the category increasing leadership year on year but its main competitor was remaining strong , investing more to support the brand and benefiting from a huge heritage and taste association . At the time , we had a robust consumer segmentation in place . However , there was a need to gain a deeper understanding of our target consumer and to sense check our thinking .
To get this really deep feeling of our target consumers ’ hopes , fears , motivations , aspirations and emotions , we needed to see the full picture – not just the things consumers say in focus groups , but the way they lived their lives and the factors that shaped them . We needed research that went beyond not just knowing things about our target consumer but wanting to feel it and be inspired by it . To do this , there were a number of storytelling steps needed :
1 . ‘ Deep dives ’ : with the target consumers to introduce us to their world through self-
reflection , images and video . This deep dive uncovered new insights into their needs , values , tensions and perspectives .
2 . Ethnographic Depth interviews : I spent quality time with the most engaging consumers ,
observing first - hand how they interact with the brand , digging deeper into their values and tensions . These interviews were filmed to help really bring the target consumer to life !
3 . Story building : I love to build stories and , with my research supplier , we conducted an
analysis session to give direction into the narrative takes .
4 . Creative Learnings and Film : We produced actionable learnings and rules of thumb for the
brand by developing an inspiring and emotionally charged film that immersed my colleagues in the world of our target consumer .
This recent application of storytelling with consumer data did not only happen at the time of the presentation to my colleagues but started already with consumers involved in the research study , which proved to be richer in creating consumer insights . As opposed to traditional survey research , I tried not to set too many rules or guidance and used a variety of approaches such as video and photo diaries . I let the consumers ’ not only tell but also show me when the story begun .
Insight & Approach
The richness and detail in the consumer responses was surprising and , in turn , led to better storytelling of the insights to key stakeholders in the company when we received the data . It helped trigger emotion and led to better brand communications . Storytelling added a lot of value and I fear that the presentation would have otherwise been another typical long and dry description of how to communicate to our target consumer . I have realised that stories can come from many sources and tap into our human need to understand why particular data has meaning . The team was able to gain a deeper understanding of our target consumer and what motivates them . This was used to drive relevance and meaning for the brand . It also acted as a stimulus for our agency partners to help them develop marketing mix elements as well as for internal teams as they embarked on other brand initiatives .
I have learnt from this course that one way to improve my storytelling at my work is to get more comfortable storytelling in general and having a deeper understanding of what the particular audience needs . Daniel Prewitt stated “ leaders only have about 20 % of your attention ” and to get them to pay attention , we need to create energy , passion and engagement through storytelling . I think one way to improve storytelling at work is to practice it in other aspects of my life e.g. explaining the story of key family events – births of my children , the marriage to my college sweetheart , social life highlights , celebrating successes or learning from failures at work , events that make me laugh or cry . I can also practice the art of storytelling by telling imaginative stories to my young children aged 3 and 5 before bedtime and understanding what holds attention , awakens interest , encourages interaction , questions and involvement and stimulates emotions from suspense , curiosity to happiness , for example . In future , I want to become better at identifying very effective storylines . In my line of work , although agendas are tight , storytelling is critical to translate data into actionable insights and recommendations .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15218 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Project : Shopping Website
Interviewer Name : Ganpat Rathod
Interviewee Name : Ganpat Rathod
Interviewer Pin Iz.:999893751750
Interviewee Pin Kl.:838901042770
Team:4
Date:10/09/2020
Who ? What ? When ? Where ? Why ? How ?
Who is inspiration for this website ?
What is the intensión of creating this website ?
When are you going to complete this project ?
Where would you create this project ?
Why are you interested in creating this website ?
How are you managing the product companies ?
Jeff Bezos is my inspiration for this website
To make the user to handle it more conveniently
We will try to complete this project by end of this year
We would like to create project at our work shop
To improves some of the mistakes done in current shopping website
We are trying to reach all product companies and collaborating with them
Who are the sponsors for this website ?
What are the advance features we would expect from this website ?
When did you start the to work on this project ?
Where would you launch this website first ?
Why do you think that so many people are not interested in online shopping for clothes ?
How are you developing this website ?
The sponsors are TCS , RIL , Alibaba and ITC are the main sponsors
Well , we decided to add VR feature in this website so that customers can know the exact size and shape of product and we are trying to implement lighting fast delivery
We started this project on may 20 2010
We want to launch this website first in India
There are so many reasons the main reason is the mismatch in size and quality
We are using some coding people in our team to make its user experience easier
| EMAIL:
ID_NUM: Iz.:999893751750, Kl.:838901042770
NAME_STUDENT: Ganpat Rathod, Ganpat Rathod
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Project : Shopping Website
Interviewer Name : Ganpat Rathod
Interviewee Name : Ganpat Rathod
Interviewer Pin Iz.:999893751750
Interviewee Pin Kl.:838901042770
Team:4
Date:10/09/2020
Who ? What ? When ? Where ? Why ? How ?
Who is inspiration for this website ?
What is the intensión of creating this website ?
When are you going to complete this project ?
Where would you create this project ?
Why are you interested in creating this website ?
How are you managing the product companies ?
Jeff Bezos is my inspiration for this website
To make the user to handle it more conveniently
We will try to complete this project by end of this year
We would like to create project at our work shop
To improves some of the mistakes done in current shopping website
We are trying to reach all product companies and collaborating with them
Who are the sponsors for this website ?
What are the advance features we would expect from this website ?
When did you start the to work on this project ?
Where would you launch this website first ?
Why do you think that so many people are not interested in online shopping for clothes ?
How are you developing this website ?
The sponsors are TCS , RIL , Alibaba and ITC are the main sponsors
Well , we decided to add VR feature in this website so that customers can know the exact size and shape of product and we are trying to implement lighting fast delivery
We started this project on may 20 2010
We want to launch this website first in India
There are so many reasons the main reason is the mismatch in size and quality
We are using some coding people in our team to make its user experience easier
### Output: | {
"EMAIL": [],
"ID_NUM": [
"Iz.:999893751750",
"Kl.:838901042770"
],
"NAME_STUDENT": [
"Ganpat Rathod",
"Ganpat Rathod"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 5023 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking of services related to experience tourism .
For this test , the tools of module 3 , mind mapping , were chosen in order to carry out a
qualitative research related to experience tourism . Some topics related to the theme were addressed , such as creative economy , collaborative economy and collaborative systems , in order to understand and offer new perspectives on current tourism practices in Brazil .
For this , contextual interviews were carried out with people who have already had
contact with other cultures , as well as looking for remarkable experiences in their respective trips . These interviews allow for deeper insights , in addition to providing good rounds of brainstorming and co - creation .
With the use of exploration tools and the creation of design thinking , dynamics such as
“ a day in life ” were carried out , which sought to understand the pain points of the current tourism services offered , as well as direct the development of the project . In this activity , it was possible to understand the needs of the service .
That done , a contextual research was carried out addressing issues related to the
practices of experience tourism , as well as their resignification of habits and beliefs , when asked about “ what are the main attractions of your city ? ” the interviewees raised terms such as “ wine tourism ” , “ gastronomy ” , “ ecotourism ” and were very punctual when citing some projects such as “ Interiores ” , “ Mirantes ” , “ wineries ” and heritage sites whose historical and cultural appeal are present . In the sequence of questions , we sought to understand , in fact , what were the tourist potentials that were not yet explored in the city , and with that , understand how it would be possible to act within this scenario .
The interviewees in their entirety stated that tourism is indeed a strong means of
regional and personal development , in view of the great stimulus in supporting sectors such as commerce , real estate , hotels and urban mobility . In addition to offering new jobs and attractive income enhancers , cultural exchange with visitors also takes place intensively , strengthening the cultural identity we are inserted in .
When asked about the knowledge of the term “ Experience tourism ” , the interviewees
were invited to define the term in their words , which generated a series of new concepts and interpretations for the same term , through this questioning , it was possible to identify numerous means , services and attitudes that make tourist practices with or without experience .
“ I see experience tourism as delivering to the consumer not just a product or a tour , but a unique and authentic experience when visiting the place , that arouses emotions and brings something new / unexpected that makes the person remember the experience with affection ” “ It 's not just about enjoying , taking a photo . It is participating , it is learning new things , it is being changed by the destination you have chosen . ”
It was sought to understand if the interviewees had already had experiences in collaborative
platforms related to tourism , as well as if there were any insecurity or difficulties with them . Most of
them have already done some tourism practice through collaborative platforms and did not point out
moments of insecurity or difficulty . However , 100 % of the participants stated that their respective
experiences were remarkable , generating learning and giving new meaning to beliefs , customs and
points of view .
From these analyzes and in view of the great variety of potentials , experiences , and factors
mentioned , it is understood that there is indeed a failure in the services offered in the city , especially
in the attractions that do not talk to each other , in addition to not having an understanding tourism
as a large ecosystem .
It was also possible to point out that a good part of the suggestions mentioned , are made
available or tangible , only for the residents of the city or friends of acquaintances in general , whose
knowledge of interiors rich in nature , waterfalls , trails and beautiful landscapes is made , as there is a
certain networking among themselves , making it possible to get to know places whose coordinates
are not available on the internet or in commercial tourism services .
For a next activity , I believe it is interesting to address concepts that confront the themes
mentioned above , in order to generate more confrontation of ideas and make brainstorming more
productive .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking of services related to experience tourism .
For this test , the tools of module 3 , mind mapping , were chosen in order to carry out a
qualitative research related to experience tourism . Some topics related to the theme were addressed , such as creative economy , collaborative economy and collaborative systems , in order to understand and offer new perspectives on current tourism practices in Brazil .
For this , contextual interviews were carried out with people who have already had
contact with other cultures , as well as looking for remarkable experiences in their respective trips . These interviews allow for deeper insights , in addition to providing good rounds of brainstorming and co - creation .
With the use of exploration tools and the creation of design thinking , dynamics such as
“ a day in life ” were carried out , which sought to understand the pain points of the current tourism services offered , as well as direct the development of the project . In this activity , it was possible to understand the needs of the service .
That done , a contextual research was carried out addressing issues related to the
practices of experience tourism , as well as their resignification of habits and beliefs , when asked about “ what are the main attractions of your city ? ” the interviewees raised terms such as “ wine tourism ” , “ gastronomy ” , “ ecotourism ” and were very punctual when citing some projects such as “ Interiores ” , “ Mirantes ” , “ wineries ” and heritage sites whose historical and cultural appeal are present . In the sequence of questions , we sought to understand , in fact , what were the tourist potentials that were not yet explored in the city , and with that , understand how it would be possible to act within this scenario .
The interviewees in their entirety stated that tourism is indeed a strong means of
regional and personal development , in view of the great stimulus in supporting sectors such as commerce , real estate , hotels and urban mobility . In addition to offering new jobs and attractive income enhancers , cultural exchange with visitors also takes place intensively , strengthening the cultural identity we are inserted in .
When asked about the knowledge of the term “ Experience tourism ” , the interviewees
were invited to define the term in their words , which generated a series of new concepts and interpretations for the same term , through this questioning , it was possible to identify numerous means , services and attitudes that make tourist practices with or without experience .
“ I see experience tourism as delivering to the consumer not just a product or a tour , but a unique and authentic experience when visiting the place , that arouses emotions and brings something new / unexpected that makes the person remember the experience with affection ” “ It 's not just about enjoying , taking a photo . It is participating , it is learning new things , it is being changed by the destination you have chosen . ”
It was sought to understand if the interviewees had already had experiences in collaborative
platforms related to tourism , as well as if there were any insecurity or difficulties with them . Most of
them have already done some tourism practice through collaborative platforms and did not point out
moments of insecurity or difficulty . However , 100 % of the participants stated that their respective
experiences were remarkable , generating learning and giving new meaning to beliefs , customs and
points of view .
From these analyzes and in view of the great variety of potentials , experiences , and factors
mentioned , it is understood that there is indeed a failure in the services offered in the city , especially
in the attractions that do not talk to each other , in addition to not having an understanding tourism
as a large ecosystem .
It was also possible to point out that a good part of the suggestions mentioned , are made
available or tangible , only for the residents of the city or friends of acquaintances in general , whose
knowledge of interiors rich in nature , waterfalls , trails and beautiful landscapes is made , as there is a
certain networking among themselves , making it possible to get to know places whose coordinates
are not available on the internet or in commercial tourism services .
For a next activity , I believe it is interesting to address concepts that confront the themes
mentioned above , in order to generate more confrontation of ideas and make brainstorming more
productive .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19774 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 1 | P a g e
Assignment - Design Thinking for Innovation
( Visualization )
Challenge : My customer ( XYZ Electronics ) is into heavy electrical equipment such as transformers , electric boilers , etc . XYZ Electronics was running a large digital transformation programme with the objective to enhance the selling experience for their Sales force . One of the needs was to enable the Sales force ( or XYZ account managers ) to showcase the premium that XYZ Electronics charge to their customers for their products . XYZ Electronics provide certain services that other vendors in the same industry does n’t offer and hence they charge a premium on their products . But , it becomes difficult for the XYZ account managers to justify this premium as they did not have any well - defined calculating or tracking mechanism . Their additional services include :
Timely monitoring of equipment
XYZ expert consulting
Rapid order delivery
Selection : In order to deal with this situation , I choose “ Visualization ” design thinking tool . I got to know that XYZ account managers have tried to calculate and track the services delivered in PowerPoint presentations and excel files in the past . Hence , I had some information that I can refer to and I can draw insights from it and nourish / augment along with the account managers in defining the scope and key elements of the solution . Application : Since I had an access to existing PowerPoint presentations and excel files that XYZ account managers had created for showcasing value of premium services to their customers , I was able to learn and amalgamate the information in those files into something that is more relevant , user friendly and customer facing . I also conducted a few interviews with regional XYZ account managers to gather more information and included in the visualizations that I was preparing .
Then , I organized workshops with a set of XYZ account managers ( 4 - 5 in a group ) . In these workshops I displayed the sketches that I created from the existing material and the interviews on a wall . Then , I asked the members to rate the visualizations based on two parameters :
1 . Rate ( rank ) the elements that the customers most value 2 . Signal the visualization that we can quantify ( Green ) or can not quantify ( Red )
Later , in these workshops , I also co - created along with the account managers in defining the right visualizations . I was amazed to understand that the account managers wanted something “ jazzy ” to showcase to their customers and not just numbers or plain data .
2 | P a g e
Insights :
After having conducted multiple workshops along with different set of XYZ account managers , I could draw following important insights :
1 . Displaying graphics helped the stakeholders relate faster to what they have been showcasing
earlier and what else they can do
2 . Co - creation in the workshop and modification of graphics ( based on live feedbacks ) was much
appreciated
3 . Account managers were looking for a tool that they can download on their smartphones and open
in front of their customers to drive sales conversations
4 . Account managers were clear as to what is important for them to include in the tool ( through
relative ranking exercise )
5 . They were able to understand the missing variables and what they need to do in order to get the
missing pieces ( through Green - Red signaling exercise )
Approach : As I found out that the most important aspect of visualization is shared ideas and evolution on the basis of them , next time I would use the visualization tool to start from scratch in the workshop itself and not bring something from the existing material . I could discover that the XYZ account managers had a lot more information with them based on their experience than I could find in the existing material . Hence , as a starter I would prefer to get the insights from the stakeholders and then perhaps validate or augment with what is available from the past . * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1 | P a g e
Assignment - Design Thinking for Innovation
( Visualization )
Challenge : My customer ( XYZ Electronics ) is into heavy electrical equipment such as transformers , electric boilers , etc . XYZ Electronics was running a large digital transformation programme with the objective to enhance the selling experience for their Sales force . One of the needs was to enable the Sales force ( or XYZ account managers ) to showcase the premium that XYZ Electronics charge to their customers for their products . XYZ Electronics provide certain services that other vendors in the same industry does n’t offer and hence they charge a premium on their products . But , it becomes difficult for the XYZ account managers to justify this premium as they did not have any well - defined calculating or tracking mechanism . Their additional services include :
Timely monitoring of equipment
XYZ expert consulting
Rapid order delivery
Selection : In order to deal with this situation , I choose “ Visualization ” design thinking tool . I got to know that XYZ account managers have tried to calculate and track the services delivered in PowerPoint presentations and excel files in the past . Hence , I had some information that I can refer to and I can draw insights from it and nourish / augment along with the account managers in defining the scope and key elements of the solution . Application : Since I had an access to existing PowerPoint presentations and excel files that XYZ account managers had created for showcasing value of premium services to their customers , I was able to learn and amalgamate the information in those files into something that is more relevant , user friendly and customer facing . I also conducted a few interviews with regional XYZ account managers to gather more information and included in the visualizations that I was preparing .
Then , I organized workshops with a set of XYZ account managers ( 4 - 5 in a group ) . In these workshops I displayed the sketches that I created from the existing material and the interviews on a wall . Then , I asked the members to rate the visualizations based on two parameters :
1 . Rate ( rank ) the elements that the customers most value 2 . Signal the visualization that we can quantify ( Green ) or can not quantify ( Red )
Later , in these workshops , I also co - created along with the account managers in defining the right visualizations . I was amazed to understand that the account managers wanted something “ jazzy ” to showcase to their customers and not just numbers or plain data .
2 | P a g e
Insights :
After having conducted multiple workshops along with different set of XYZ account managers , I could draw following important insights :
1 . Displaying graphics helped the stakeholders relate faster to what they have been showcasing
earlier and what else they can do
2 . Co - creation in the workshop and modification of graphics ( based on live feedbacks ) was much
appreciated
3 . Account managers were looking for a tool that they can download on their smartphones and open
in front of their customers to drive sales conversations
4 . Account managers were clear as to what is important for them to include in the tool ( through
relative ranking exercise )
5 . They were able to understand the missing variables and what they need to do in order to get the
missing pieces ( through Green - Red signaling exercise )
Approach : As I found out that the most important aspect of visualization is shared ideas and evolution on the basis of them , next time I would use the visualization tool to start from scratch in the workshop itself and not bring something from the existing material . I could discover that the XYZ account managers had a lot more information with them based on their experience than I could find in the existing material . Hence , as a starter I would prefer to get the insights from the stakeholders and then perhaps validate or augment with what is available from the past . * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11742 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
Not too long ago , I went through a period of massive change . When i was learning Japanese language in japan institutions and i had to do part - time jobs which hard and long workhour . The lack of sleep combined with excess stress quickly started to take a toll on my physical & mental health . I was n’t happy and my body told me the same . As strange as it may sound , I literally felt that my body was dying and that I was on a crash course for developing some type of life - threatening illness . I started to “ rationalize out ” important aspects of my life . I stopped exercising . I stopped watching what I was eating and started “ stress ” eating . I became more distant from my closest of friends .
After that I started keeping a journal where I write my problems and map them according to the severity .
Application
I started a personal journal to build deeper insights into my own behaviour and state - of - being . While I felt I already knew who I was and what was important to me , I found that journaling helped to surface insights and themes that I was not acutely aware of until they were painfully obvious on a sheet of paper .
I put no restrictions on my writing ; I wrote down any thought or feeling that came to mind without editing . I quickly found journaling to be mentally freeing and an activity I grew to cherish . I would write my problems and feeling in my journal
and I would map them in centre of page , I would write the solution and draw an arrow to it . Sometime I would ask my friends for advice or solution . It gradually help to solve my real life problems .
Insight
I actually started feeling better and more in control even before I tested my prototype playbook . My journal helped me to release the tension in my mind and understand what was going on in my head , while the ideation helped me feel like I was proactively taking action and in control .
I was amazed with how quickly I saw results after implementing my prototype . I instantly felt better and started sleeping more soundly within days . I also felt less stressed at work and realized for the first time how much excess caffeine was exacerbating my general feelings of stress .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
Not too long ago , I went through a period of massive change . When i was learning Japanese language in japan institutions and i had to do part - time jobs which hard and long workhour . The lack of sleep combined with excess stress quickly started to take a toll on my physical & mental health . I was n’t happy and my body told me the same . As strange as it may sound , I literally felt that my body was dying and that I was on a crash course for developing some type of life - threatening illness . I started to “ rationalize out ” important aspects of my life . I stopped exercising . I stopped watching what I was eating and started “ stress ” eating . I became more distant from my closest of friends .
After that I started keeping a journal where I write my problems and map them according to the severity .
Application
I started a personal journal to build deeper insights into my own behaviour and state - of - being . While I felt I already knew who I was and what was important to me , I found that journaling helped to surface insights and themes that I was not acutely aware of until they were painfully obvious on a sheet of paper .
I put no restrictions on my writing ; I wrote down any thought or feeling that came to mind without editing . I quickly found journaling to be mentally freeing and an activity I grew to cherish . I would write my problems and feeling in my journal
and I would map them in centre of page , I would write the solution and draw an arrow to it . Sometime I would ask my friends for advice or solution . It gradually help to solve my real life problems .
Insight
I actually started feeling better and more in control even before I tested my prototype playbook . My journal helped me to release the tension in my mind and understand what was going on in my head , while the ideation helped me feel like I was proactively taking action and in control .
I was amazed with how quickly I saw results after implementing my prototype . I instantly felt better and started sleeping more soundly within days . I also felt less stressed at work and realized for the first time how much excess caffeine was exacerbating my general feelings of stress .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15634 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Challenge , Selection , Application & Insight
Storytelling is a great tool that I use all the time . I am a student , I have been
using this tool for quite a time now . This is the perfect way for explaining
things to other people who have not shared your field of work or to the
general people . I am an engineering student so some of my works tend to
get technical , but using this tool I was able to explain things clearly to
people who did n’t even know much about technology . I gave a presentation
about global warming and using visual thinking or visualization tool was a
really great help . I connected mostly with visualization and it was the easiest to approach as
I do n’t do much talking , but this tool really helped me in explaining the
various thoughts inside my little head to a variety of people quite effectively .
I was really happy to use it and explain the things I was n’t able to convey
before . I was able to make an idea of a working prototype for no - touch
hand sanitizer , not that I used it to launch some product but this tool helped
me to actually make my project into a workable schematic . This tool was
essential in conveying with my teammates what i really wanted to make
and implement … what were the issues and problems … what was missing
and how can we actually address it . The visualization is a powerful tool
which helps greatly in conveying your mind to other people because its
easier to do so when there are picture not just data . It makes the whole
thing more tangible … more connectable and then more easily doable .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Challenge , Selection , Application & Insight
Storytelling is a great tool that I use all the time . I am a student , I have been
using this tool for quite a time now . This is the perfect way for explaining
things to other people who have not shared your field of work or to the
general people . I am an engineering student so some of my works tend to
get technical , but using this tool I was able to explain things clearly to
people who did n’t even know much about technology . I gave a presentation
about global warming and using visual thinking or visualization tool was a
really great help . I connected mostly with visualization and it was the easiest to approach as
I do n’t do much talking , but this tool really helped me in explaining the
various thoughts inside my little head to a variety of people quite effectively .
I was really happy to use it and explain the things I was n’t able to convey
before . I was able to make an idea of a working prototype for no - touch
hand sanitizer , not that I used it to launch some product but this tool helped
me to actually make my project into a workable schematic . This tool was
essential in conveying with my teammates what i really wanted to make
and implement … what were the issues and problems … what was missing
and how can we actually address it . The visualization is a powerful tool
which helps greatly in conveying your mind to other people because its
easier to do so when there are picture not just data . It makes the whole
thing more tangible … more connectable and then more easily doable .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19814 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Challenge
My team and I were challenged to sell an inventory of products that we had no experience with , nor knowledge of . We are a team of males who have a small online store . We were presented an opportunity to sell an inventory of adult toys for women . The reason we accepted a challenge in such an unknown field was the potential financial gains . We were not required to put down any capital nor required to provide any storage . We were obligated to pay back only the cost of the products after the sales were made , which are sold at roughly a 50 % profit margin . No deadline was established and there was very limited capital available for this project .
Selection
We chose to do a learning launch . A learning launch is a quick and cheap experiment on an idea in the real world that allows you to test your assumptions on real customers . A more in depth explanation can be found in Module 4 of the course ‘ Design Thinking for Innovation ’ through the University of Virginia .
We chose this tool because we needed direct conversations with our customer base . Instead of researching articles and analyses of this market and its customers , we wanted to learn directly from them . We knew these products were in demand , however we were looking for the most effective way to get them into the hands of the buyers . This tool was designed to perfectly meet our goals .
Application
After researching our new product line , we held a showcase event as our learning launch . We invited members of our target customer group , displayed our products and displayed prototypes of potential versions of an online store . We raffled prizes and products and had conversations with guests . We gathered all the data and feedback from our conversations and questionnaires , took notes and then met as a team to compile our findings . The learning launch met all our expectations . It was quick , easy to arrange , inexpensive and provided us with a wealth of in - depth intimate information through direct conversations .
Insight
This tool was invaluable in meeting our goals . It set us in a new direction , turning us away from a path of certain failure that we would otherwise have followed .
Assumptions held prior to the learning launch that we expected to confirm :
- We assumed women did not trust or feel comfortable purchasing these products from men
- We assumed an online store would be most effective .
- We assumed we would need to partner with female experts to consult on webpage design and content
Conclusions from the learning launch :
- Customers want to see the physical products and make purchases in person
- Are comfortable purchasing products from men , provided they are knowledgeable
- Are interested in getting male opinions and insight on products and experiences
- Most popular purchasing environment would be a Tupperware style party held by knowledgeable males
These were not results we expected to receive , however it has changed our mindset and pointed us in the direction of another quick and cheap learning launch , to validate our findings and continue improving our methods as we move forward .
This tool was an effective way to quickly test our assumptions in a market that was unknown to us . I believe this is also true of Design Thinking as a whole . It allows us to organize and make structured decisions in areas that can be very murky and unknown .
Approach
I would undoubtedly use the same tool again in the same scenario . We knew information existed that we did not possess . We also knew that our customers possessed this information . A learning launch was the best way to quickly and inexpensively make direct contact with these customers . The only thing I ( we ) would do differently in the future is to hold more learning launches and hold them more frequently .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Challenge
My team and I were challenged to sell an inventory of products that we had no experience with , nor knowledge of . We are a team of males who have a small online store . We were presented an opportunity to sell an inventory of adult toys for women . The reason we accepted a challenge in such an unknown field was the potential financial gains . We were not required to put down any capital nor required to provide any storage . We were obligated to pay back only the cost of the products after the sales were made , which are sold at roughly a 50 % profit margin . No deadline was established and there was very limited capital available for this project .
Selection
We chose to do a learning launch . A learning launch is a quick and cheap experiment on an idea in the real world that allows you to test your assumptions on real customers . A more in depth explanation can be found in Module 4 of the course ‘ Design Thinking for Innovation ’ through the University of Virginia .
We chose this tool because we needed direct conversations with our customer base . Instead of researching articles and analyses of this market and its customers , we wanted to learn directly from them . We knew these products were in demand , however we were looking for the most effective way to get them into the hands of the buyers . This tool was designed to perfectly meet our goals .
Application
After researching our new product line , we held a showcase event as our learning launch . We invited members of our target customer group , displayed our products and displayed prototypes of potential versions of an online store . We raffled prizes and products and had conversations with guests . We gathered all the data and feedback from our conversations and questionnaires , took notes and then met as a team to compile our findings . The learning launch met all our expectations . It was quick , easy to arrange , inexpensive and provided us with a wealth of in - depth intimate information through direct conversations .
Insight
This tool was invaluable in meeting our goals . It set us in a new direction , turning us away from a path of certain failure that we would otherwise have followed .
Assumptions held prior to the learning launch that we expected to confirm :
- We assumed women did not trust or feel comfortable purchasing these products from men
- We assumed an online store would be most effective .
- We assumed we would need to partner with female experts to consult on webpage design and content
Conclusions from the learning launch :
- Customers want to see the physical products and make purchases in person
- Are comfortable purchasing products from men , provided they are knowledgeable
- Are interested in getting male opinions and insight on products and experiences
- Most popular purchasing environment would be a Tupperware style party held by knowledgeable males
These were not results we expected to receive , however it has changed our mindset and pointed us in the direction of another quick and cheap learning launch , to validate our findings and continue improving our methods as we move forward .
This tool was an effective way to quickly test our assumptions in a market that was unknown to us . I believe this is also true of Design Thinking as a whole . It allows us to organize and make structured decisions in areas that can be very murky and unknown .
Approach
I would undoubtedly use the same tool again in the same scenario . We knew information existed that we did not possess . We also knew that our customers possessed this information . A learning launch was the best way to quickly and inexpensively make direct contact with these customers . The only thing I ( we ) would do differently in the future is to hold more learning launches and hold them more frequently .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17207 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Story Telling :
Story telling is one of the key - tool in the design thinking process , especially in the first
step of it , i.e. What if ? empathy and Idea creation . Very useful in creating interest and
powerful tool to convey your idea generation process to client ’s . Listening to stories
enables engagement with others and increases resilience . 65 % of all human
interactions take the form of social storytelling .
Selection :
Key steps involved in effective and powerful Frame work for story telling :
• Structure your story : Deliver your story into three parts , firstly introduce the
characters and the problems they face , secondly , how the characters deal with
the problem and resolutions at the end .
• Empathy : Understand your target audience / customers emotions , keep your
focus on audience needs and preferences and adapt to their unique content .
• Be consistent with your thoughts , ideas , content & delivery .
• Pay attention to flow and logic .
I preferred story telling because it is one of the key steps in design thinking process to
empathize with the end users and persuade idea of the innovation to the core team
members and customers to proceed to the iterate process .
Application : I applied story telling tool in the idea generation process , to convince
and persuade my team members thorough the following steps ,
What is my story ’s driving problem ?
What are the ingredients of the story i.e. characters and challenges paced by
characters and possible solutions ?
How will I engage and emotional connection with audience and hold them ?
How will I ensure the story is fair to the people and ideas it represent ?
What will the audience remember when it is over ?
Insight : My understanding about the story telling is improved after listening to the
storytelling concept module . Especially empathizing and emotional connection with
the audience , understanding the needs and demands of the audience , further how to
make my content delivery interesting and persuade the customer to buy my idea .
Personally story telling has affected positively in my professional carrier especially
delivering complex ideas and concepts to the students and patients , I felt my concepts
were understood and perceived better .
Approach : I would like to try different methods of story telling to understand the needs
and emotions of the users , deliver my idea effectively using the understanding the
needs of the users , empathizing with them , using the story telling by creating the story
board along with the case studies briefing , mind mapping and brain storming methods
to develop the idea . Because story telling with the developing the story board can be
useful for making your story clear , logical and organized way . Further case studies will
help us to understand single idea generation to iteration and testing process .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Story Telling :
Story telling is one of the key - tool in the design thinking process , especially in the first
step of it , i.e. What if ? empathy and Idea creation . Very useful in creating interest and
powerful tool to convey your idea generation process to client ’s . Listening to stories
enables engagement with others and increases resilience . 65 % of all human
interactions take the form of social storytelling .
Selection :
Key steps involved in effective and powerful Frame work for story telling :
• Structure your story : Deliver your story into three parts , firstly introduce the
characters and the problems they face , secondly , how the characters deal with
the problem and resolutions at the end .
• Empathy : Understand your target audience / customers emotions , keep your
focus on audience needs and preferences and adapt to their unique content .
• Be consistent with your thoughts , ideas , content & delivery .
• Pay attention to flow and logic .
I preferred story telling because it is one of the key steps in design thinking process to
empathize with the end users and persuade idea of the innovation to the core team
members and customers to proceed to the iterate process .
Application : I applied story telling tool in the idea generation process , to convince
and persuade my team members thorough the following steps ,
What is my story ’s driving problem ?
What are the ingredients of the story i.e. characters and challenges paced by
characters and possible solutions ?
How will I engage and emotional connection with audience and hold them ?
How will I ensure the story is fair to the people and ideas it represent ?
What will the audience remember when it is over ?
Insight : My understanding about the story telling is improved after listening to the
storytelling concept module . Especially empathizing and emotional connection with
the audience , understanding the needs and demands of the audience , further how to
make my content delivery interesting and persuade the customer to buy my idea .
Personally story telling has affected positively in my professional carrier especially
delivering complex ideas and concepts to the students and patients , I felt my concepts
were understood and perceived better .
Approach : I would like to try different methods of story telling to understand the needs
and emotions of the users , deliver my idea effectively using the understanding the
needs of the users , empathizing with them , using the story telling by creating the story
board along with the case studies briefing , mind mapping and brain storming methods
to develop the idea . Because story telling with the developing the story board can be
useful for making your story clear , logical and organized way . Further case studies will
help us to understand single idea generation to iteration and testing process .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22624 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Visualization Challenge & Selection In my professional life , I worked in many Mobile Operators across the world . I was responsible of the Product Management team . Visualization , or Visual Thinking , always helped us to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem and start development . It always helped us to create this common understanding and avoid developing a solution that does n’t really solve the solution in hand . We extended this solution sometime with our customers specially when we are inviting a small focus group from the targeted customer segment . In my view the most valuable achievement from this tool is having a vivid and actionable input right from the customer and down to the development and Engineering team . This always helped to reach successful product Application I used this tool for developing a Mobile Financial services application in a low banked population country , starting from the early stage of ( What is ) were we mapped the current users experience incase they need to send / transfer money while working in the city to their families living in the rural areas without owning a bank account This visualization kept the problem to be solved very fresh in everyone ’s brain , stimulated the discussion on very specific cases that you can see in - front of you all the time . Worth mentioning the the ( What is ) visualization happened through focus group meetings with customer who have a monthly need to do such transfer to their families in the rural areas . It was tough though to bring the customers from the rural areas but we asked customers to ask their families for their experience Moving ahead to the development stage , you can see the visualized scenario before the solution and after and have a clear view on customer impact Insight & Approach What I have learned from conducting this exercise with several groups is the importance of this tool to inforcing the understanding of the problem we are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs across the whole development process and with all the involved stakeholders . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . They can also identify variables in the problem space At the beginning I thought that using basic drawing looks unprofessional and thought it will not be clear but basic drawings with talking bubbles written in them what users wants to say
or even think about at any stage or their journey was quite vivid and helped the overall process
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Visualization Challenge & Selection In my professional life , I worked in many Mobile Operators across the world . I was responsible of the Product Management team . Visualization , or Visual Thinking , always helped us to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem and start development . It always helped us to create this common understanding and avoid developing a solution that does n’t really solve the solution in hand . We extended this solution sometime with our customers specially when we are inviting a small focus group from the targeted customer segment . In my view the most valuable achievement from this tool is having a vivid and actionable input right from the customer and down to the development and Engineering team . This always helped to reach successful product Application I used this tool for developing a Mobile Financial services application in a low banked population country , starting from the early stage of ( What is ) were we mapped the current users experience incase they need to send / transfer money while working in the city to their families living in the rural areas without owning a bank account This visualization kept the problem to be solved very fresh in everyone ’s brain , stimulated the discussion on very specific cases that you can see in - front of you all the time . Worth mentioning the the ( What is ) visualization happened through focus group meetings with customer who have a monthly need to do such transfer to their families in the rural areas . It was tough though to bring the customers from the rural areas but we asked customers to ask their families for their experience Moving ahead to the development stage , you can see the visualized scenario before the solution and after and have a clear view on customer impact Insight & Approach What I have learned from conducting this exercise with several groups is the importance of this tool to inforcing the understanding of the problem we are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs across the whole development process and with all the involved stakeholders . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . They can also identify variables in the problem space At the beginning I thought that using basic drawing looks unprofessional and thought it will not be clear but basic drawings with talking bubbles written in them what users wants to say
or even think about at any stage or their journey was quite vivid and helped the overall process
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15066 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Norma Valenzuela
Reflection- Visualization
Visualization as a Design Thinking tool to improve students ’ knowledge
appropriation
Challenge & Selection
At the start of this course our mentor shows us up that this knowledge can work for business innovation , personal relationships or any situation faced with a more grown and open mind to explore new experience plus changes and so on . Which match perfectly with the reflection I want to be exposed .
There are more unknowns that the facts proving effective knowledge appropriation . That ’s the reason why our University implements academic spaces based on existing uncertainty to discover the topic that can match with students ’ needs and find which the best way to work on with them . This is the main challenge and the reason to choose design thinking at this point , like a technique that can take up this goal along with an attractive path to follow .
Improve systematic thinking between each member as stimuli to share , complement and think out of the box with the flow of the interaction and motivation . Members how student in advances semesters who are looking for improve their skills and lend a hand to the ones ca n’t appropriate knowledge as easier than others . This students ' group side by side with professors , choose the carrier topic and create a stage , process that can take at least one year .
Application
The focus has been always brought the students into a knowledge without makes them feel the traditional structure that classes or conference rooms usually shows up as common . Keeping in mind to see the person with a mindset and preferences complex as each one learn in a different way . The senses will be the same and if we find a way to involve them as an active process instead a passive one , then we ’ll be in front of a possible stage . Understanding how they feel , their preferences and what they ’re interested to applying or not at all , this is our start point to find out the design criteria and highlight them for the next steps .
Moreover , our perspective is a risk that we have n’t evaluated yet as should be until this course experience teaches us as a metric that needs to be controlled with a major responsibility .
We used a white board meeting us as a group with the main challenge in front our eyes , shared the knowledge we have as the most comfortable , simple and easy way . Some of us use diagrams and other ones sketching the ideas and perspectives , at the end we ’d always consolidated everything as a collage on the board . I have never imagined that design thinking tool were implemented in our first steps of creations that thanks for this experience
Norma Valenzuela
we know is called innovation process and we were handling the what is and if questions . Finally , after some meetings we ’ve gotten select the topic students needs and correlations become easier to find looking at that collage .
Insight & Approach
I realize that the units and contributions in each iterative strategy could have been applied counting the atypical reasoning as an opportunity for analysis and do n’t separated them as inconclusive results without correlation . So , the final visualization on the board shows the results in these early stages that can be enhanced to getting Design Criteria that emerge and lead to a more solid foundation as well , as a timely and satisfactory group approach for all those involved .
Keeping in mind the active observation for futures projects or goals where I may work , we ’ll identify and invite more stakeholders to complete a closer folder of possible resolutions in this challenge . To be able in an advance innovation step , create small experiments and keep the insight reflected into the design criteria as an agreement to improve knowledge experience , because actually we were placing of all our bets on a singles idealized stage .
| EMAIL:
ID_NUM:
NAME_STUDENT: Norma Valenzuela, Norma Valenzuela
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Norma Valenzuela
Reflection- Visualization
Visualization as a Design Thinking tool to improve students ’ knowledge
appropriation
Challenge & Selection
At the start of this course our mentor shows us up that this knowledge can work for business innovation , personal relationships or any situation faced with a more grown and open mind to explore new experience plus changes and so on . Which match perfectly with the reflection I want to be exposed .
There are more unknowns that the facts proving effective knowledge appropriation . That ’s the reason why our University implements academic spaces based on existing uncertainty to discover the topic that can match with students ’ needs and find which the best way to work on with them . This is the main challenge and the reason to choose design thinking at this point , like a technique that can take up this goal along with an attractive path to follow .
Improve systematic thinking between each member as stimuli to share , complement and think out of the box with the flow of the interaction and motivation . Members how student in advances semesters who are looking for improve their skills and lend a hand to the ones ca n’t appropriate knowledge as easier than others . This students ' group side by side with professors , choose the carrier topic and create a stage , process that can take at least one year .
Application
The focus has been always brought the students into a knowledge without makes them feel the traditional structure that classes or conference rooms usually shows up as common . Keeping in mind to see the person with a mindset and preferences complex as each one learn in a different way . The senses will be the same and if we find a way to involve them as an active process instead a passive one , then we ’ll be in front of a possible stage . Understanding how they feel , their preferences and what they ’re interested to applying or not at all , this is our start point to find out the design criteria and highlight them for the next steps .
Moreover , our perspective is a risk that we have n’t evaluated yet as should be until this course experience teaches us as a metric that needs to be controlled with a major responsibility .
We used a white board meeting us as a group with the main challenge in front our eyes , shared the knowledge we have as the most comfortable , simple and easy way . Some of us use diagrams and other ones sketching the ideas and perspectives , at the end we ’d always consolidated everything as a collage on the board . I have never imagined that design thinking tool were implemented in our first steps of creations that thanks for this experience
Norma Valenzuela
we know is called innovation process and we were handling the what is and if questions . Finally , after some meetings we ’ve gotten select the topic students needs and correlations become easier to find looking at that collage .
Insight & Approach
I realize that the units and contributions in each iterative strategy could have been applied counting the atypical reasoning as an opportunity for analysis and do n’t separated them as inconclusive results without correlation . So , the final visualization on the board shows the results in these early stages that can be enhanced to getting Design Criteria that emerge and lead to a more solid foundation as well , as a timely and satisfactory group approach for all those involved .
Keeping in mind the active observation for futures projects or goals where I may work , we ’ll identify and invite more stakeholders to complete a closer folder of possible resolutions in this challenge . To be able in an advance innovation step , create small experiments and keep the insight reflected into the design criteria as an agreement to improve knowledge experience , because actually we were placing of all our bets on a singles idealized stage .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Norma Valenzuela",
"Norma Valenzuela"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 4951 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind Mapping Challenge & Selection Currently I have started build a startup technology company . This is a social impact movement that focus on solving problem to reduce plastic waste . As initiation stage we have a challenge to identify for all of our problem that need to be solve , also all our opportunity and support system to make this plan successful . In the other hand , we need to start make a product plan for our mobile application , define for MVP ( Most Viable Product ) to decide which feature that should release as priority than others . At the same time we start to make a proposal for investor to make an investment in our startup . I also in a task to find for other organization , so we can start a partnership to support the movement make more valuable . I choose to use Mind Mapping for our tool to capture all possibility from current situation and environment . In my opinion we are in the “ connecting the dot ” situation , when all of the part of this issue and solving strategy must be connected . We realize to explore for our plan so we can find our goals and execute it for three activities : product development , partners acquisition and sell the idea to investor . Application First of all we start use mind mapping to define product roadmap for our mobile apps . We have ten feature ideas that planned to build in mobile apps . After write it in mind mapping format and discuss with all team member , we decide to start develop at least four features in the beginning : transaction ( people can sell they trash to another people that need it ) , daily challenge , wallet and chat . Mind mapping tool also help us generate ideas for sub- function in all of four priority feature . Second , we must start to build strategic partnership with organization that relates to environment issue . At least strategic partnership can give us more space to acquire more user for the next step and help us to publish our product with their communication channel . Mind mapping approachment give us for two result : define all prospective partners and strategy to invite them for this project . Mind mapping tool help us to identify partners in broad of sector : government , private , community and student group . It also help us to arrange the strategy for approachment , such as : invite them for meeting , visit the exhibition , join the community event and participate as a speaker in environment public discussions or conferences . Third , we have a purpose to find investor for support our activity . In this initial stage , we need seed funding to make our startup grow and start running the operation . Mind mapping help us to determine which any part that can give high impact for presentation . After do mind mapping for this task , we have structured effective presentation that contained : elevator pitch , describe goals and missions , propose for investment based on quantitative possibility and integrated reasoning from current condition . Since we only have
limited time to do presentation , mind mapping effectively guide us to only show the most important parts in our pitch .
Insight Mind mapping help us a bridge to make us can explore the current plan with what we can get in the future . This tool very important , so we have a clear vision and connection between the purpose . We can make a decision more better and effective . I think in mind mapping also contain about visualization , so we can have design thinking approachment from “ big picture ” which we can inspect from all part that have an impact to our plan and realize about all risk and possibility . Mind mapping make more possible to give us risk calculation in very beginning , so we can prepare for the action after identify all probability that can happen . Furthermore for teamwork activity , mind mapping is a good tool to build discussion more interactive . This tool give all participant opportunity to give their ideas and can make discussion very rich solution , since every participant have different background experience and knowledge expertise . This is what design thinking promise with repertoire condition that can make innovation more possible . Mind mapping facilitate discussion as a brainstorming that can visualize all of our ideas . We prove that all design thinking approachment : what is , what if , what wows and what works generate effectively with mind mapping . As a personal experience , I very impressed with mind mapping and design thinking impact for my life . This great mindset give big impact for my progress of work . The result also very satisfy , because I can do deliver innovation for my business with innovative ways . Approach Reflecting my progress after take this course , make me more curious with result that can I get if I use all of tool and approachment that taught in this design thinking course . If I have opportunity in the future , I will start to use mind mapping not only for my team but also with our partners or investor . I want to share this tool to many people , so they can use it as design thinking tool to make them create innovation . Mind mapping tool already give us best result for our activity , for the next this tool should we use when we have discussion for another project . I will do differently in next time to start use this tools with some stakeholders from very beginning , technical development team / developers . So we can have same understanding and goal alignment for our work . For next , I would use storytelling and learning launch as my tool for design thinking activity . I want to see how far innovation impact and result if I combine those tools for our project in the next stage . I choose those tools for two reasons : first , storytelling can give more personal emotions when I use it in presentation . As we know in marketing , sometimes people buy what we sell not based on what they want but based on emotions from their personal life experience . Second , learning launch will give us opportunity to prove our hypothesis in product development area . We can launch our prototype as piloting project in small area . So we can identify what success or failure factors and do quick adaptation to
define what works in real market situation . This learning result can improve our product before we release it massively and ensure we only deliver the best product after fix all finding issue in learning launch .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind Mapping Challenge & Selection Currently I have started build a startup technology company . This is a social impact movement that focus on solving problem to reduce plastic waste . As initiation stage we have a challenge to identify for all of our problem that need to be solve , also all our opportunity and support system to make this plan successful . In the other hand , we need to start make a product plan for our mobile application , define for MVP ( Most Viable Product ) to decide which feature that should release as priority than others . At the same time we start to make a proposal for investor to make an investment in our startup . I also in a task to find for other organization , so we can start a partnership to support the movement make more valuable . I choose to use Mind Mapping for our tool to capture all possibility from current situation and environment . In my opinion we are in the “ connecting the dot ” situation , when all of the part of this issue and solving strategy must be connected . We realize to explore for our plan so we can find our goals and execute it for three activities : product development , partners acquisition and sell the idea to investor . Application First of all we start use mind mapping to define product roadmap for our mobile apps . We have ten feature ideas that planned to build in mobile apps . After write it in mind mapping format and discuss with all team member , we decide to start develop at least four features in the beginning : transaction ( people can sell they trash to another people that need it ) , daily challenge , wallet and chat . Mind mapping tool also help us generate ideas for sub- function in all of four priority feature . Second , we must start to build strategic partnership with organization that relates to environment issue . At least strategic partnership can give us more space to acquire more user for the next step and help us to publish our product with their communication channel . Mind mapping approachment give us for two result : define all prospective partners and strategy to invite them for this project . Mind mapping tool help us to identify partners in broad of sector : government , private , community and student group . It also help us to arrange the strategy for approachment , such as : invite them for meeting , visit the exhibition , join the community event and participate as a speaker in environment public discussions or conferences . Third , we have a purpose to find investor for support our activity . In this initial stage , we need seed funding to make our startup grow and start running the operation . Mind mapping help us to determine which any part that can give high impact for presentation . After do mind mapping for this task , we have structured effective presentation that contained : elevator pitch , describe goals and missions , propose for investment based on quantitative possibility and integrated reasoning from current condition . Since we only have
limited time to do presentation , mind mapping effectively guide us to only show the most important parts in our pitch .
Insight Mind mapping help us a bridge to make us can explore the current plan with what we can get in the future . This tool very important , so we have a clear vision and connection between the purpose . We can make a decision more better and effective . I think in mind mapping also contain about visualization , so we can have design thinking approachment from “ big picture ” which we can inspect from all part that have an impact to our plan and realize about all risk and possibility . Mind mapping make more possible to give us risk calculation in very beginning , so we can prepare for the action after identify all probability that can happen . Furthermore for teamwork activity , mind mapping is a good tool to build discussion more interactive . This tool give all participant opportunity to give their ideas and can make discussion very rich solution , since every participant have different background experience and knowledge expertise . This is what design thinking promise with repertoire condition that can make innovation more possible . Mind mapping facilitate discussion as a brainstorming that can visualize all of our ideas . We prove that all design thinking approachment : what is , what if , what wows and what works generate effectively with mind mapping . As a personal experience , I very impressed with mind mapping and design thinking impact for my life . This great mindset give big impact for my progress of work . The result also very satisfy , because I can do deliver innovation for my business with innovative ways . Approach Reflecting my progress after take this course , make me more curious with result that can I get if I use all of tool and approachment that taught in this design thinking course . If I have opportunity in the future , I will start to use mind mapping not only for my team but also with our partners or investor . I want to share this tool to many people , so they can use it as design thinking tool to make them create innovation . Mind mapping tool already give us best result for our activity , for the next this tool should we use when we have discussion for another project . I will do differently in next time to start use this tools with some stakeholders from very beginning , technical development team / developers . So we can have same understanding and goal alignment for our work . For next , I would use storytelling and learning launch as my tool for design thinking activity . I want to see how far innovation impact and result if I combine those tools for our project in the next stage . I choose those tools for two reasons : first , storytelling can give more personal emotions when I use it in presentation . As we know in marketing , sometimes people buy what we sell not based on what they want but based on emotions from their personal life experience . Second , learning launch will give us opportunity to prove our hypothesis in product development area . We can launch our prototype as piloting project in small area . So we can identify what success or failure factors and do quick adaptation to
define what works in real market situation . This learning result can improve our product before we release it massively and ensure we only deliver the best product after fix all finding issue in learning launch .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11761 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge and Selection
I recently started a bakery business since it is something I love doing in my spare time . Despite there having several bakeries around my area I still went for it . The first month was absolutely slow . Main reason being , the competition . I decided to do a bit of research .
I chose Learning Launch as my design tool . I went to each of the other bakeries and observed their display , their menu and their relation to clients . Their methods and strategies were all the same . I decided to try and do something unique and different with my bakery business to try and create something out of the norm .
Application
I started by creating custom business cards . Since one of the items in my menu were cupcakes , I made business cards in the shape of a cupcake and made it visually enticing with bright colors . I changed the entire look of my menu and introduced a few other things which I thought clients would appreciate . I made my pastries colorful with different colors , flavors and toppings . I made smaller menus which clients would take with them after ordering their pastries , and made custom gift cards . I wanted to entice customers to my bakery and enhance their experience while they were there .
I made sure to follow up with my clients after their purchases and for sure , the next couple of weeks my business was blooming and it had great feedback .
Insight and Approach
Through this , I learned that humans are visual creatures . Just an enticing picture on social media or on a local magazine can bring so much change to your business . Next time I will use Brainstorming as my design tool so that my employees and I can share and generate more ideas to bring onboard .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge and Selection
I recently started a bakery business since it is something I love doing in my spare time . Despite there having several bakeries around my area I still went for it . The first month was absolutely slow . Main reason being , the competition . I decided to do a bit of research .
I chose Learning Launch as my design tool . I went to each of the other bakeries and observed their display , their menu and their relation to clients . Their methods and strategies were all the same . I decided to try and do something unique and different with my bakery business to try and create something out of the norm .
Application
I started by creating custom business cards . Since one of the items in my menu were cupcakes , I made business cards in the shape of a cupcake and made it visually enticing with bright colors . I changed the entire look of my menu and introduced a few other things which I thought clients would appreciate . I made my pastries colorful with different colors , flavors and toppings . I made smaller menus which clients would take with them after ordering their pastries , and made custom gift cards . I wanted to entice customers to my bakery and enhance their experience while they were there .
I made sure to follow up with my clients after their purchases and for sure , the next couple of weeks my business was blooming and it had great feedback .
Insight and Approach
Through this , I learned that humans are visual creatures . Just an enticing picture on social media or on a local magazine can bring so much change to your business . Next time I will use Brainstorming as my design tool so that my employees and I can share and generate more ideas to bring onboard .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11071 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge :
- Redesign Corporate procurement from decentralized processes throughout the firm to a functionalization model with ‘ center - led ’ oversight and governance over the sourcing , risk assessment , contracting , purchasing , approval and payment of good and services .
- Additional Objectives / Challenges :
o Mandated Cost savings from :
▪ Establishing an environment of spend discipline
▪ Identifying duplicative services
▪ Reining in un - concentrated spend – too many vendors
▪ Establish competitive bidding
o Competing priorities
▪ Vendor Management – Risk assessment , accurate records , governance
▪ Internal Clients – mandated / goal is speed to market
Selection : Visualization
- I chose the tool of visualization to inform the firm ( specifically senior leadership , the business owners of vendor relationships and users of procurement services ) of our automated future state with a ‘ Procure to Pay ’ solution . The process will include a vetted catalog of goods and services , automated approval workflows , centralized order management and streamlined invoice processing . The vendor team will be taking work off the desk of everyone who engages with a 3rd party – from contract services through fulfillment to billing .
Application :
- I started by depicting a diagram of the existing , decentralized state of 3rd party Vendor management with the gaps and inefficiencies evidenced . The slides progressed to an ‘ Amazon ’ like purchasing tool , whereby business owners will put desired objects in their ‘ cart ’ for purchase . For certain spend , such as office supplies or contract workers , the user will be directed to a preferred partner website , such as Office Max or Staples or other internally managed tool for that particular category spend . Any desired goods or services that can not be located in the catalog will direct the user to the Strategic Sourcing team for a separate procurement workflow . Items ‘ purchased ’ in the cart will be routed to the person ’s manager for approval ( and further upward if required by cost and signing level authority ) .
- This will be socialized throughout the firm via a variety of communication methods :
o Senior leadership and direct report staff meetings o Business owner user group – town hall meetings o Short videos announced on the firm website banner o The ‘ Community of Practice ’ Vendor Management internal website best practice blogs
Insight :
- The first several meetings have been going very well . Most users are happy to hear of the help they will be getting in the future with their procurement needs and did n’t realize there was an internal group available to assist . Additionally , we have received many appreciative comments of the vendor ‘ vetting ’ activities that vendor management provides such as Information Security Assessments , Financial Viability Analysis and Business Continuity Reveiws .
- The meetings have also made us aware of the need to communicate this broader and deeper as we want everyone to be responsible for 3rd party oversight .
- We should weave some ‘ storytelling ’ vendor examples into our meeting discussions to better illustrate opportunities for negotiation , contract & information security improvements and other governance enhancements .
Approach :
- As we finalize the selection of the system application to be implemented , we will need to engage end users as to some of the optionality choices ( albeit limited ) we will make along the way . Our intent is to have an automated workflow process designed in the tool with a sample catalog and test the user experience prior to going live .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge :
- Redesign Corporate procurement from decentralized processes throughout the firm to a functionalization model with ‘ center - led ’ oversight and governance over the sourcing , risk assessment , contracting , purchasing , approval and payment of good and services .
- Additional Objectives / Challenges :
o Mandated Cost savings from :
▪ Establishing an environment of spend discipline
▪ Identifying duplicative services
▪ Reining in un - concentrated spend – too many vendors
▪ Establish competitive bidding
o Competing priorities
▪ Vendor Management – Risk assessment , accurate records , governance
▪ Internal Clients – mandated / goal is speed to market
Selection : Visualization
- I chose the tool of visualization to inform the firm ( specifically senior leadership , the business owners of vendor relationships and users of procurement services ) of our automated future state with a ‘ Procure to Pay ’ solution . The process will include a vetted catalog of goods and services , automated approval workflows , centralized order management and streamlined invoice processing . The vendor team will be taking work off the desk of everyone who engages with a 3rd party – from contract services through fulfillment to billing .
Application :
- I started by depicting a diagram of the existing , decentralized state of 3rd party Vendor management with the gaps and inefficiencies evidenced . The slides progressed to an ‘ Amazon ’ like purchasing tool , whereby business owners will put desired objects in their ‘ cart ’ for purchase . For certain spend , such as office supplies or contract workers , the user will be directed to a preferred partner website , such as Office Max or Staples or other internally managed tool for that particular category spend . Any desired goods or services that can not be located in the catalog will direct the user to the Strategic Sourcing team for a separate procurement workflow . Items ‘ purchased ’ in the cart will be routed to the person ’s manager for approval ( and further upward if required by cost and signing level authority ) .
- This will be socialized throughout the firm via a variety of communication methods :
o Senior leadership and direct report staff meetings o Business owner user group – town hall meetings o Short videos announced on the firm website banner o The ‘ Community of Practice ’ Vendor Management internal website best practice blogs
Insight :
- The first several meetings have been going very well . Most users are happy to hear of the help they will be getting in the future with their procurement needs and did n’t realize there was an internal group available to assist . Additionally , we have received many appreciative comments of the vendor ‘ vetting ’ activities that vendor management provides such as Information Security Assessments , Financial Viability Analysis and Business Continuity Reveiws .
- The meetings have also made us aware of the need to communicate this broader and deeper as we want everyone to be responsible for 3rd party oversight .
- We should weave some ‘ storytelling ’ vendor examples into our meeting discussions to better illustrate opportunities for negotiation , contract & information security improvements and other governance enhancements .
Approach :
- As we finalize the selection of the system application to be implemented , we will need to engage end users as to some of the optionality choices ( albeit limited ) we will make along the way . Our intent is to have an automated workflow process designed in the tool with a sample catalog and test the user experience prior to going live .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9683 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Week 5 Mind Mapping
Challenge
While doing this course of “ Designing Thinking for Innovation ” the topic that stood
out to me was Mind Mapping . Mind Mapping is a new concept for me . I think
that ’s one of the reasons that it stood out to me . I currently work for dialysis clinic
as a social worker . I ’ve have been doing dialysis social worker for about 3 years
now . I ’ve worked for two different companies during that period . In dialysis the
business I ’ve noticed that it is hard to get people to think outside of the box . And
things tend not to be very efficient when it comes to completing task . Concepts
such as Mind Mapping are the type of ideas concepts that my work needs in
place to help grow to its full potential . We talk about growth all the time but
there ’s no real innovation to achieve any of our goals .
Selections
As stated before I do n’t think my company thinks too much outside of box . I think
is safe to say that have no vision . I believe that mind mapping will help develop
some type of vision for us . Mind Mapping will us a clear visual of what our plan is
to help grow and best possible company . Showing the team a clear visual of the
hierarchical and relationships among pieces of the whole should only benefit the
team . Hopefully this can get individuals out their “ that ’s not my job ” type of
mindset . My main goal is to help other ’s see the bigger picture .
Application
Research states that using mind mapping increased their productivity by 25 % . If
that ’s not convincing enough , a different study showed that it also increases the
pace of work to 44 % . Known for improving collaboration among professionals ,
mind mapping platforms can be used as an alternative to traditional presentation
building tools such as PowerPoint . Which is something that we use often within
my company . PowerPoint to me is such uninspiring thing to me . So wanted to
get my company to start using different mind mapping apps and soft where .
These tools can help us create engaging and informative mind maps that you
can easily share with employees and colleagues alike .
In practice I wanted to improve our intake and enrollment process . This one of
the biggest issues we have . There have many breakdowns in this process past . It
definitely something I want to correct because correcting this now will make our
lives easier moving forward . So I basically took things into my own hands and
created Mind Map for the intake process . I spent about 3 days looking at the
currently process and analyzing the flaws . I then download a mind map program
and outlined the old and new process . I used both processes to compare and
contrast the old breakdowns and new improvements .
Insight / Approach
I was quit surprised of the how the team reposed to the suggestion that pitched . I
think what help the process is having that visual to where they could see
everything I was talking about . I wonder if I different approach how would have
things been . Because I ’ve seen thing first hand that most people do like change . I
think having people see that process step by step was major factor has to why it
worked so well . I think the intonation that was used was the key .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Week 5 Mind Mapping
Challenge
While doing this course of “ Designing Thinking for Innovation ” the topic that stood
out to me was Mind Mapping . Mind Mapping is a new concept for me . I think
that ’s one of the reasons that it stood out to me . I currently work for dialysis clinic
as a social worker . I ’ve have been doing dialysis social worker for about 3 years
now . I ’ve worked for two different companies during that period . In dialysis the
business I ’ve noticed that it is hard to get people to think outside of the box . And
things tend not to be very efficient when it comes to completing task . Concepts
such as Mind Mapping are the type of ideas concepts that my work needs in
place to help grow to its full potential . We talk about growth all the time but
there ’s no real innovation to achieve any of our goals .
Selections
As stated before I do n’t think my company thinks too much outside of box . I think
is safe to say that have no vision . I believe that mind mapping will help develop
some type of vision for us . Mind Mapping will us a clear visual of what our plan is
to help grow and best possible company . Showing the team a clear visual of the
hierarchical and relationships among pieces of the whole should only benefit the
team . Hopefully this can get individuals out their “ that ’s not my job ” type of
mindset . My main goal is to help other ’s see the bigger picture .
Application
Research states that using mind mapping increased their productivity by 25 % . If
that ’s not convincing enough , a different study showed that it also increases the
pace of work to 44 % . Known for improving collaboration among professionals ,
mind mapping platforms can be used as an alternative to traditional presentation
building tools such as PowerPoint . Which is something that we use often within
my company . PowerPoint to me is such uninspiring thing to me . So wanted to
get my company to start using different mind mapping apps and soft where .
These tools can help us create engaging and informative mind maps that you
can easily share with employees and colleagues alike .
In practice I wanted to improve our intake and enrollment process . This one of
the biggest issues we have . There have many breakdowns in this process past . It
definitely something I want to correct because correcting this now will make our
lives easier moving forward . So I basically took things into my own hands and
created Mind Map for the intake process . I spent about 3 days looking at the
currently process and analyzing the flaws . I then download a mind map program
and outlined the old and new process . I used both processes to compare and
contrast the old breakdowns and new improvements .
Insight / Approach
I was quit surprised of the how the team reposed to the suggestion that pitched . I
think what help the process is having that visual to where they could see
everything I was talking about . I wonder if I different approach how would have
things been . Because I ’ve seen thing first hand that most people do like change . I
think having people see that process step by step was major factor has to why it
worked so well . I think the intonation that was used was the key .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21261 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Designing a website
Challenge
As the web lead of my team I have to guide all my other peers to start developing a website so that all of us can put up a good team work .
Selection
Mind mapping is a great tool to identify and organize information to develop such a website . And it would help all of us grow together .
Application
The application is basically that most of us can get benefitted from the website as we are trying to build a website integrated with an AI bot which would give tips to improve health .
Insight
Mind mapping is helpful in visualizing ideas and also its quite practical to implement it
Approach
I would use all the mind mapping techniques to get the desired results . Also I would focus more on the design analysis and thinking part so that everyone can be benefitted .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Designing a website
Challenge
As the web lead of my team I have to guide all my other peers to start developing a website so that all of us can put up a good team work .
Selection
Mind mapping is a great tool to identify and organize information to develop such a website . And it would help all of us grow together .
Application
The application is basically that most of us can get benefitted from the website as we are trying to build a website integrated with an AI bot which would give tips to improve health .
Insight
Mind mapping is helpful in visualizing ideas and also its quite practical to implement it
Approach
I would use all the mind mapping techniques to get the desired results . Also I would focus more on the design analysis and thinking part so that everyone can be benefitted .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18067 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
Challenge : I was volunteering for a School Career Guidance Program which was specifically focused to enlighten high school students about Engineering related scholarship . There were very few girls who were there as it was a norm that girls are meant to be doctors not Engineer . They were not willing to attend the session . Selection : I was there to guide them on how to apply for some financial Program and prepare for the same . I know they wo n't get my high technical terminology so I told them a story of myself and another senior I was impressed by . The story was very much connected to all of them because I was alumni of the same organization and the senior was a well known name . It was a single thread which connected them instantly . To gather attention of girls the story highlighted how girls have been making to great positions as engineers Application : I molded the story a little to fit their context . It was very compelling to see that all of them were very talented students of their village and area and have fire in their heart to do something extraordinary . I told them how I overcome my lack of mathematical skills by connecting it with things I love , such as physics , How I overcome the fear of maths by covering up for it through physics . I make it a strict rule for myself that Physics is my favourite so maths needs to be my favorite . And that senior who inspired me was very inquisitive in nature . He constantly triggered new problems in my head and I kept learning from his questions while waiting in line for my class . This certainly made them feel the importance of hard work and dedication live and real . The tool was applied effectively . Insight : This taught me an important lesson that to connect with people I need to get them into their shoes . It was very important for them to connect with any of my stories if they are going to benefit from it . So I learned a very basic human need " To belong " aligned with " To achieve great " within your organization . Approach : I would like to research a bit more for their source of motivation be it from a teacher or any common scientists which all of them share as Hero of their Life to Ignite their minds .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
Challenge : I was volunteering for a School Career Guidance Program which was specifically focused to enlighten high school students about Engineering related scholarship . There were very few girls who were there as it was a norm that girls are meant to be doctors not Engineer . They were not willing to attend the session . Selection : I was there to guide them on how to apply for some financial Program and prepare for the same . I know they wo n't get my high technical terminology so I told them a story of myself and another senior I was impressed by . The story was very much connected to all of them because I was alumni of the same organization and the senior was a well known name . It was a single thread which connected them instantly . To gather attention of girls the story highlighted how girls have been making to great positions as engineers Application : I molded the story a little to fit their context . It was very compelling to see that all of them were very talented students of their village and area and have fire in their heart to do something extraordinary . I told them how I overcome my lack of mathematical skills by connecting it with things I love , such as physics , How I overcome the fear of maths by covering up for it through physics . I make it a strict rule for myself that Physics is my favourite so maths needs to be my favorite . And that senior who inspired me was very inquisitive in nature . He constantly triggered new problems in my head and I kept learning from his questions while waiting in line for my class . This certainly made them feel the importance of hard work and dedication live and real . The tool was applied effectively . Insight : This taught me an important lesson that to connect with people I need to get them into their shoes . It was very important for them to connect with any of my stories if they are going to benefit from it . So I learned a very basic human need " To belong " aligned with " To achieve great " within your organization . Approach : I would like to research a bit more for their source of motivation be it from a teacher or any common scientists which all of them share as Hero of their Life to Ignite their minds .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20876 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | What design thinking can teach us about teamwork in a world on pause
How might we create trust and psychological safety in teams when some of the assumptions of being and working together are challenged ? The truth is that every challenge creates opportunity if we take the time and make the effort to ask the right questions and build for tomorrow .
Design thinking , or human - centered design , can help us do that . By focusing on the human needs , we can navigate ambiguity through empathy , expansive thinking , and experimentation . We as leaders , innovators , and designers , can use the following three mindsets and tools to help navigate the future in these times of crisis and change .
Embrace empathy
In times like these , we need to listen more than usual . Designers focus on understanding human needs and shift their perspective using techniques borrowed from cultural anthropology and psychology . Empathy helps you take inspiration from people ’s needs , feelings , and motivations , so you can start creating meaningful solutions to actual problems .
Listening deeply to understand what people actually need is a skill that can be learned and practiced . You might find that you ’ve made some assumptions about others based on your own needs . Challenging those assumptions helps to create a solution that is essential and useful .
We believe that empathy is one of the most important skills of the future .
At Google , we believe that empathy is one of the most important skills of the future . We provide our leaders and Googlers chances to practice empathy with small acts , such as virtual meetings in the morning and evening to check in with each other on a personal level . My team ’s weekly meeting starts with a mindful ritual to simply “ breath together . ” We ’re also doing an experiment in which a team member shares an artifact important to them and the emotion it evokes , giving the rest of us a chance to put ourselves in their shoes .
Ask the question , “ How might we … ? ”
Most people think that innovation starts with a great idea , but the truth is that it starts with a great question — a problem to solve . Most of us are great at having ideas . We are also good at noticing problems , especially when we try something new . A key skill we all can improve on is expansive thinking by framing problems and turning them into questions — good questions — which we then can solve for .
Let ’s frame good questions using a design- thinking tool called the “ How might we ” ( HMW ) question . For example :
Problem : We are required to work from home and training
sessions might not establish that crucial human connection . HMW : How might we make training via video conference even more useful than those delivered in person ?
Problem : Working from home is tough for me . I struggle to stay
focused and I ’m distracted by family . HMW : How might we help people at home accommodate a range of working styles ?
Once we turned a problem into a question , creative ideas to solve this problem began to flow .
I recently led a “ questionstorm ” with The Google School for Leaders to be able to surface all the questions on people ’s mind . The same rules as with brainstorming apply : Go for quantity , defer judgment , be visual , build on ideas , write headlines , go wild . After that we were able to select the most important questions to focus on moving forward . Once we turned a problem into a question , creative ideas to solve this problem began to flow .
Cultivate your experimental mindset
After exploring what ’s possible , it ’s time to tap into your experimentation mindset . Experimentation hearkens back to that old mantra : “ Fail fast . ” But it ’s not about failure — it ’s about learning from failure . By failing , you quickly find out what works and what does n’t work so you can build toward a solution .
Experimentation can be hard ; our brains want to save energy , so we pursue the ideas and solutions that we know worked in the past and shy away from trying something new . That ’s why we need to establish an environment where people and teams feel safe enough to take risks and experiment with new things — even virtually .
This means encouraging teams and leaders to push the boundaries and be vulnerable with each other , and invest in psychological safety . When that happens you can better evaluate ideas , truly understand your users , identify your strengths as a leader or team , and experiment toward a desired future , faster .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: What design thinking can teach us about teamwork in a world on pause
How might we create trust and psychological safety in teams when some of the assumptions of being and working together are challenged ? The truth is that every challenge creates opportunity if we take the time and make the effort to ask the right questions and build for tomorrow .
Design thinking , or human - centered design , can help us do that . By focusing on the human needs , we can navigate ambiguity through empathy , expansive thinking , and experimentation . We as leaders , innovators , and designers , can use the following three mindsets and tools to help navigate the future in these times of crisis and change .
Embrace empathy
In times like these , we need to listen more than usual . Designers focus on understanding human needs and shift their perspective using techniques borrowed from cultural anthropology and psychology . Empathy helps you take inspiration from people ’s needs , feelings , and motivations , so you can start creating meaningful solutions to actual problems .
Listening deeply to understand what people actually need is a skill that can be learned and practiced . You might find that you ’ve made some assumptions about others based on your own needs . Challenging those assumptions helps to create a solution that is essential and useful .
We believe that empathy is one of the most important skills of the future .
At Google , we believe that empathy is one of the most important skills of the future . We provide our leaders and Googlers chances to practice empathy with small acts , such as virtual meetings in the morning and evening to check in with each other on a personal level . My team ’s weekly meeting starts with a mindful ritual to simply “ breath together . ” We ’re also doing an experiment in which a team member shares an artifact important to them and the emotion it evokes , giving the rest of us a chance to put ourselves in their shoes .
Ask the question , “ How might we … ? ”
Most people think that innovation starts with a great idea , but the truth is that it starts with a great question — a problem to solve . Most of us are great at having ideas . We are also good at noticing problems , especially when we try something new . A key skill we all can improve on is expansive thinking by framing problems and turning them into questions — good questions — which we then can solve for .
Let ’s frame good questions using a design- thinking tool called the “ How might we ” ( HMW ) question . For example :
Problem : We are required to work from home and training
sessions might not establish that crucial human connection . HMW : How might we make training via video conference even more useful than those delivered in person ?
Problem : Working from home is tough for me . I struggle to stay
focused and I ’m distracted by family . HMW : How might we help people at home accommodate a range of working styles ?
Once we turned a problem into a question , creative ideas to solve this problem began to flow .
I recently led a “ questionstorm ” with The Google School for Leaders to be able to surface all the questions on people ’s mind . The same rules as with brainstorming apply : Go for quantity , defer judgment , be visual , build on ideas , write headlines , go wild . After that we were able to select the most important questions to focus on moving forward . Once we turned a problem into a question , creative ideas to solve this problem began to flow .
Cultivate your experimental mindset
After exploring what ’s possible , it ’s time to tap into your experimentation mindset . Experimentation hearkens back to that old mantra : “ Fail fast . ” But it ’s not about failure — it ’s about learning from failure . By failing , you quickly find out what works and what does n’t work so you can build toward a solution .
Experimentation can be hard ; our brains want to save energy , so we pursue the ideas and solutions that we know worked in the past and shy away from trying something new . That ’s why we need to establish an environment where people and teams feel safe enough to take risks and experiment with new things — even virtually .
This means encouraging teams and leaders to push the boundaries and be vulnerable with each other , and invest in psychological safety . When that happens you can better evaluate ideas , truly understand your users , identify your strengths as a leader or team , and experiment toward a desired future , faster .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22544 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION- Learning Launch
CHALLENGE:-
As a part of a Mechanical Design Engineering team in a Research and Development centre ( which specialises in Special Purpose Machinery ) , I am accustomed to solve unique problems . The sole purpose of our job is to conceptualise an idea to solve our customer ’s problem , prototype or conform the concept / theory developed and validate the prototype by rigorously testing it ( subjecting the prototype to conditions it is likely to face during the course of the products life ) . In order to solve a problem , we deem it necessary to understand the customer ’s requirements . This is done by means of a URS ( User Requirement Specification ) which is provided by the customer . A thorough study of the URS paints a clear picture of the customer ’s wants and whether or not achieving these is feasible or not .
As mentioned above , majority of the projects we encounter are unique , which require us to test out new theories or concepts . Since there is uncertainty about the outcome of these concepts or theories , LEARNING LAUNCHES is the tool we use to tackle the uncertainty . A learning launch is a perfect way of failing fast and cheap , if possibility of failure in the initial attempts is high . These constitute the reasons for us to select LEARNING LAUNCH as a design thinking tool to solve the prevalent customer problem .
SELECTION:-
LEARNING LAUNCHES are essentially “ fast and cheap ” experiments . These two words suit perfectly when one works in a Research and Development field . As mentioned earlier the customer provides us with a User Requirement Specification . Based on the URS , collection of data relevant to the customer ’s problem becomes mandatory . The data includes:- • Literature review on relevant subject matter . • Consulting experts in the relevant field . • Studying the financial and manufacturing feasibility of the project .
Accumulation of the aforementioned data , facilitates a smooth execution of a LEARNING LAUNCH . Apart from practically testing the hypothesis , the LEARNING LAUNCH also paints a rough picture of how the final product might look like . It indicates whether ours and the customer ’s thought processes are aligned .
APPLICATION:-
Since conforming a prototype could be an expensive affair , we have purchased a rapid prototyping machine . This machine uses additive manufacturing technique to build a product from scratch . The raw material used for manufacturing the prototype via rapid prototyping is cheap . The machine can be operated by a semi skilled labourer , which makes the operating it an economical affair .
The prototype built is scaled downed to half scale ( half the size of the final product ) . This helps reduce time , cost and effort utilised in the process . The data generated from the rapid prototyped , scaled down model of the product is then studied .
This data is then extrapolated to gauge the final performance . Since the parameters studied during this phase are independent of volume , extrapolating the data was generated is a right decision .
INSIGHT:-
The insights gained from the entire experiment are a by product of the data generated during the learning launch phase . This data is then shared with the customer . A detailed study reveals that there is a performance void between the results generated and the results expected by the customer . The Learning Launch revealed that certain parameters affecting the performance of the product were not taken into consideration . This could possibly be the reason for the performance gap , which will be incorporated in the further learning launches till satisfactory results are obtained .
APPROACH:-
Before initiating the project , the team had studied various design thinking tools available to them . Having brainstormed over which tool to implement , the team shortlisted Learning Launch . After sharing the data generated from the Learning launch with the customer , the customer shared their insights . Incorporation of additional features which were n’t mentioned within the initial User Requirement Specification , was one of the many insights shared .
The request , though made in the initial design phase , could change the the performance affecting parameters of the product . Such a situation could have been avoided , if the team decides to use VISUALISATION as its design thinking tool , prior to using a learning launch . A virtual model of the product could be conformed as per the new requirements . This can then be shared with the customer , and only after we have a GO AHEAD from the them , would be start with the LEARNING LAUNCH . This would ensure the data generated from the next learning launch is relevant , and could be constructively used to Launch the final product .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION- Learning Launch
CHALLENGE:-
As a part of a Mechanical Design Engineering team in a Research and Development centre ( which specialises in Special Purpose Machinery ) , I am accustomed to solve unique problems . The sole purpose of our job is to conceptualise an idea to solve our customer ’s problem , prototype or conform the concept / theory developed and validate the prototype by rigorously testing it ( subjecting the prototype to conditions it is likely to face during the course of the products life ) . In order to solve a problem , we deem it necessary to understand the customer ’s requirements . This is done by means of a URS ( User Requirement Specification ) which is provided by the customer . A thorough study of the URS paints a clear picture of the customer ’s wants and whether or not achieving these is feasible or not .
As mentioned above , majority of the projects we encounter are unique , which require us to test out new theories or concepts . Since there is uncertainty about the outcome of these concepts or theories , LEARNING LAUNCHES is the tool we use to tackle the uncertainty . A learning launch is a perfect way of failing fast and cheap , if possibility of failure in the initial attempts is high . These constitute the reasons for us to select LEARNING LAUNCH as a design thinking tool to solve the prevalent customer problem .
SELECTION:-
LEARNING LAUNCHES are essentially “ fast and cheap ” experiments . These two words suit perfectly when one works in a Research and Development field . As mentioned earlier the customer provides us with a User Requirement Specification . Based on the URS , collection of data relevant to the customer ’s problem becomes mandatory . The data includes:- • Literature review on relevant subject matter . • Consulting experts in the relevant field . • Studying the financial and manufacturing feasibility of the project .
Accumulation of the aforementioned data , facilitates a smooth execution of a LEARNING LAUNCH . Apart from practically testing the hypothesis , the LEARNING LAUNCH also paints a rough picture of how the final product might look like . It indicates whether ours and the customer ’s thought processes are aligned .
APPLICATION:-
Since conforming a prototype could be an expensive affair , we have purchased a rapid prototyping machine . This machine uses additive manufacturing technique to build a product from scratch . The raw material used for manufacturing the prototype via rapid prototyping is cheap . The machine can be operated by a semi skilled labourer , which makes the operating it an economical affair .
The prototype built is scaled downed to half scale ( half the size of the final product ) . This helps reduce time , cost and effort utilised in the process . The data generated from the rapid prototyped , scaled down model of the product is then studied .
This data is then extrapolated to gauge the final performance . Since the parameters studied during this phase are independent of volume , extrapolating the data was generated is a right decision .
INSIGHT:-
The insights gained from the entire experiment are a by product of the data generated during the learning launch phase . This data is then shared with the customer . A detailed study reveals that there is a performance void between the results generated and the results expected by the customer . The Learning Launch revealed that certain parameters affecting the performance of the product were not taken into consideration . This could possibly be the reason for the performance gap , which will be incorporated in the further learning launches till satisfactory results are obtained .
APPROACH:-
Before initiating the project , the team had studied various design thinking tools available to them . Having brainstormed over which tool to implement , the team shortlisted Learning Launch . After sharing the data generated from the Learning launch with the customer , the customer shared their insights . Incorporation of additional features which were n’t mentioned within the initial User Requirement Specification , was one of the many insights shared .
The request , though made in the initial design phase , could change the the performance affecting parameters of the product . Such a situation could have been avoided , if the team decides to use VISUALISATION as its design thinking tool , prior to using a learning launch . A virtual model of the product could be conformed as per the new requirements . This can then be shared with the customer , and only after we have a GO AHEAD from the them , would be start with the LEARNING LAUNCH . This would ensure the data generated from the next learning launch is relevant , and could be constructively used to Launch the final product .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20887 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch - MY Journey ®
Challenge & Selection
MY Journey ® is a newly founded startup . They are trying to develop software for a niche market . They were struggling to select the features and visuals for their target customers . Their target customers are located mostly in the USA and Canada . However there are also maintainers of that software who are not always US or Canadian Citizens . I have selected the Learning Launch method to find out the features most users are using .
Application
We surveyed 12 potential / target customers and gathered their feedback . Using the feedback we determined 3 categories . We developed a MVP(Minimum Viable Product ) for each category .
Category 1 : This solution heavily relies on clients ' own server hardware . The clients who love having control over their own technology preferred this solution . The potential problem with this solution is it costs more money upfront . And the hardware used might get backdated within a few years .
Category 2 : These clients do not want to own their servers . They prefer cloud based solutions . They expect more flexibility over control .
Category 3 : These clients do not have preference over the location or ownership of the hardware . They want rich features and speed . So we developed a
We provided 30 potential clients with all 3 options one - by - one .
The category 1 became a quick failure due to the hardware differences and difficulty in maintenance . The category 2 clients were much more happy because of the scale up and did not have much complaint . But these customers used almost every feature the software was offering .
Our category 3 MVP was also a cloud based solution ; the clients did enjoy the experience but they did not use all of the features . They were using similar features as category 2 .
Insight & Approach
We decided to remove category 1 from our list because of the failure . Now our main task was to select between category 2 & 3 . We discussed it with the engineering team . Developing and maintaining software is a resource & time heavy task .
Finally we presented the data and costs of both category 2 & 3.to the stakeholders . They decided to go with category 2 .
The launch was a huge success and they out performed 85 % than their expected revenue that quarter .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch - MY Journey ®
Challenge & Selection
MY Journey ® is a newly founded startup . They are trying to develop software for a niche market . They were struggling to select the features and visuals for their target customers . Their target customers are located mostly in the USA and Canada . However there are also maintainers of that software who are not always US or Canadian Citizens . I have selected the Learning Launch method to find out the features most users are using .
Application
We surveyed 12 potential / target customers and gathered their feedback . Using the feedback we determined 3 categories . We developed a MVP(Minimum Viable Product ) for each category .
Category 1 : This solution heavily relies on clients ' own server hardware . The clients who love having control over their own technology preferred this solution . The potential problem with this solution is it costs more money upfront . And the hardware used might get backdated within a few years .
Category 2 : These clients do not want to own their servers . They prefer cloud based solutions . They expect more flexibility over control .
Category 3 : These clients do not have preference over the location or ownership of the hardware . They want rich features and speed . So we developed a
We provided 30 potential clients with all 3 options one - by - one .
The category 1 became a quick failure due to the hardware differences and difficulty in maintenance . The category 2 clients were much more happy because of the scale up and did not have much complaint . But these customers used almost every feature the software was offering .
Our category 3 MVP was also a cloud based solution ; the clients did enjoy the experience but they did not use all of the features . They were using similar features as category 2 .
Insight & Approach
We decided to remove category 1 from our list because of the failure . Now our main task was to select between category 2 & 3 . We discussed it with the engineering team . Developing and maintaining software is a resource & time heavy task .
Finally we presented the data and costs of both category 2 & 3.to the stakeholders . They decided to go with category 2 .
The launch was a huge success and they out performed 85 % than their expected revenue that quarter .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11721 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION - STORYTELLING
Challenge & Selection As a Human Resource ( HR ) Manager I handle all employee issues and ensure that the work environment is conducive for highest possible human productivity . Before I was promoted to this position , the Office Administrator used to handle this task despite her not being well conversant with Hr and its procedures . A lot of our employees within the company felt unattended , ignored and greatly demotivated . In addition , managers and their supervisors had major challenges dealing and handling discipline matters within their departments . As soon as I started , I realized that I needed to relate closely with my fellow colleagues in order to solve their issues and build more cohesion within departments and the company . I choose to use the Storytelling tool described in Module 2 .
Storytelling allowed me to interact and engage with employees . It also helped to soften ground so employees spoke more freely .
Application To begin my storytelling sessions I usually start by asking a few frame questions so as to establish relevant background information and avoid being biased . From past experience there are always two sides of a story and permitting parties to express themselves freely often sheds light on the matter at hand . Sometimes the employee may feel defensive and opt not to say anything on the matter and that is mostly when I apply this tool . In one particular incident , a sales executive ( Cristiane ) had come to work wearing thigh high ripped jeans . Her good friend David , whom they had closely worked with at the same position and had just currently been promoted to lead the sales team , saw her dressed in this manner he was disappointed and immediately gave her a warning letter and suspended her for a week as required in the company policy .
Cristiane could not understand why David was loading his power over her and he was her friend . She had then resulted in engaged David openly in a heated exchange of words and for several days later she kept coming to the office every day dressed as she pleased . David now her supervisor felt undermined and had walked into my office that said morning to deliver his resignation letter . He had realized that the other sales executives in his team now had lost respect for him and were rebelling due to Cristiane ’s behavior .
I opted to invite Cristiane for morning breakfast at a nearby restaurant . The hotel was well light and relaxed and none of the company staff went there as it was considered quite expensive . My choice for this location was to settle the matter without other colleagues knowing about my intervention in it .
After a few minutes of trying to converse and engage with Cristiane I realized she was quite defensive and intimidated by me and she said no more than three sentences . As a last measure to combat the resistance , I opted to tell her about my first days , when I had just been promoted to my current position .
Cristiane and I were not friends , and I had only interacted with her when I had hired her into the company . I began by explaining that I too had started out at the organization as a sales executive for a month and had later been promoted to my current position . I then went on to explain to her some of the difficulties and resistance I had faced from the other sales executives and supervisors as I tried to establish necessary policies , which I felt were necessary for the benefit for all stakeholders .
I told her of how lonely and challenging it was to lead people whom you had once shared moments with and you could no longer do so because fellow colleagues may experience feelings of favoritism one way or another . I also told her of the challenge of joining the senior position and the level of competition and apprehension experienced within the job group and the high expectations required of the job .
As Sally listened and understood about what it entailed to lead , she became empathetic of David and could now clearly understand and relate to his fury .
She was very remorseful of her reaction during the incident and offered to write an apology letter to him . In addition , she felt the need to apology to all other colleagues who had witnessed her gross misconduct and this she would do in writing and pin it up on the bulletin board for all . Cristiane also consented to complying with the suspension - without pay , as a resolve for her bad behavior .
Insight The storytelling tool enabled me bypass the resistance experienced from Cristiane . It helped override any intimidation Cristiane might have felt while interacting with me and build a bond as I shared my personal experience and opened up to her as a friend , rather than an acquaintance and her senior at work . The storytelling tool also initiated Cristiane to stop viewing the incident from only one perspective ( Herself ) but rather to consider both perspective(hers and David ) which she had not considered earlier i.e. what David was currently going through , David ’s work expectations , David ’s work relationships etc .
In addition , the tool sparked Cristiane to personally institute a solution she felt was just and fair and would provide a lasting remedy for the current problem . She ( Cristiane ) offered to forgo her pay for the three days she had undermined David ’s authority and to place a public apology for her gross misconduct .
Approach This tool is very efficient and effective when dealing with human beings . It assists to connect with others at a personal level and I have gained get benefits from applying it . I feel it was my best option in that situation and I now use it more frequently and I believe I am getting better at it .
| EMAIL:
ID_NUM:
NAME_STUDENT: Cristiane, David, Cristiane, David, David, David, Cristiane, Cristiane, Cristiane, Cristiane, David, Cristiane, Cristiane, Cristiane, Cristiane, David, David, David, David, Cristiane, Cristiane, David
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION - STORYTELLING
Challenge & Selection As a Human Resource ( HR ) Manager I handle all employee issues and ensure that the work environment is conducive for highest possible human productivity . Before I was promoted to this position , the Office Administrator used to handle this task despite her not being well conversant with Hr and its procedures . A lot of our employees within the company felt unattended , ignored and greatly demotivated . In addition , managers and their supervisors had major challenges dealing and handling discipline matters within their departments . As soon as I started , I realized that I needed to relate closely with my fellow colleagues in order to solve their issues and build more cohesion within departments and the company . I choose to use the Storytelling tool described in Module 2 .
Storytelling allowed me to interact and engage with employees . It also helped to soften ground so employees spoke more freely .
Application To begin my storytelling sessions I usually start by asking a few frame questions so as to establish relevant background information and avoid being biased . From past experience there are always two sides of a story and permitting parties to express themselves freely often sheds light on the matter at hand . Sometimes the employee may feel defensive and opt not to say anything on the matter and that is mostly when I apply this tool . In one particular incident , a sales executive ( Cristiane ) had come to work wearing thigh high ripped jeans . Her good friend David , whom they had closely worked with at the same position and had just currently been promoted to lead the sales team , saw her dressed in this manner he was disappointed and immediately gave her a warning letter and suspended her for a week as required in the company policy .
Cristiane could not understand why David was loading his power over her and he was her friend . She had then resulted in engaged David openly in a heated exchange of words and for several days later she kept coming to the office every day dressed as she pleased . David now her supervisor felt undermined and had walked into my office that said morning to deliver his resignation letter . He had realized that the other sales executives in his team now had lost respect for him and were rebelling due to Cristiane ’s behavior .
I opted to invite Cristiane for morning breakfast at a nearby restaurant . The hotel was well light and relaxed and none of the company staff went there as it was considered quite expensive . My choice for this location was to settle the matter without other colleagues knowing about my intervention in it .
After a few minutes of trying to converse and engage with Cristiane I realized she was quite defensive and intimidated by me and she said no more than three sentences . As a last measure to combat the resistance , I opted to tell her about my first days , when I had just been promoted to my current position .
Cristiane and I were not friends , and I had only interacted with her when I had hired her into the company . I began by explaining that I too had started out at the organization as a sales executive for a month and had later been promoted to my current position . I then went on to explain to her some of the difficulties and resistance I had faced from the other sales executives and supervisors as I tried to establish necessary policies , which I felt were necessary for the benefit for all stakeholders .
I told her of how lonely and challenging it was to lead people whom you had once shared moments with and you could no longer do so because fellow colleagues may experience feelings of favoritism one way or another . I also told her of the challenge of joining the senior position and the level of competition and apprehension experienced within the job group and the high expectations required of the job .
As Sally listened and understood about what it entailed to lead , she became empathetic of David and could now clearly understand and relate to his fury .
She was very remorseful of her reaction during the incident and offered to write an apology letter to him . In addition , she felt the need to apology to all other colleagues who had witnessed her gross misconduct and this she would do in writing and pin it up on the bulletin board for all . Cristiane also consented to complying with the suspension - without pay , as a resolve for her bad behavior .
Insight The storytelling tool enabled me bypass the resistance experienced from Cristiane . It helped override any intimidation Cristiane might have felt while interacting with me and build a bond as I shared my personal experience and opened up to her as a friend , rather than an acquaintance and her senior at work . The storytelling tool also initiated Cristiane to stop viewing the incident from only one perspective ( Herself ) but rather to consider both perspective(hers and David ) which she had not considered earlier i.e. what David was currently going through , David ’s work expectations , David ’s work relationships etc .
In addition , the tool sparked Cristiane to personally institute a solution she felt was just and fair and would provide a lasting remedy for the current problem . She ( Cristiane ) offered to forgo her pay for the three days she had undermined David ’s authority and to place a public apology for her gross misconduct .
Approach This tool is very efficient and effective when dealing with human beings . It assists to connect with others at a personal level and I have gained get benefits from applying it . I feel it was my best option in that situation and I now use it more frequently and I believe I am getting better at it .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Cristiane",
"David",
"Cristiane",
"David",
"David",
"David",
"Cristiane",
"Cristiane",
"Cristiane",
"Cristiane",
"David",
"Cristiane",
"Cristiane",
"Cristiane",
"Cristiane",
"David",
"David",
"David",
"David",
"Cristiane",
"Cristiane",
"David"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13249 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Luc Batista
Storytelling
Challenge & Selection
As human beings , it is normal for us to face different situations on a daily basis ,
which can be positive or negative . The important thing is that each one of them
certainly has a considerable impact on our lives , both mentally and physically .
For this reason is that the challenge I chose will be to seek to improve the quality of
life of people in terms of mental and physical health aspects , this through a tool which
I will use called " Storytelling " , because I consider that storytelling is a key and
fundamental element for my project , because it is through it that I can reach the lives
of many people who really need it , I intend to connect with them through stories that
are of interest to them , that make them feel identified , or simply feel understood with
them , and thus make them realize that in reality they are not alone , that they can get
ahead and improve for themselves and that is how I intend to inspire them to make
positive changes in their lives , and somehow improve the circumstances in which
they currently find themselves .
Application
To start with the project , first , it was necessary to find collaborators , that is , people
who were interested and willing to be part of the team as members truly committed
and willing to provide a service through the use of the skills they possess .
Subsequently , a detailed investigation was carried out with a small sample of people ,
who were monitored and interviewed in order to know in detail how they are in
general , both psychologically and physically , and also to know the circumstances
they are currently going through . The information finally obtained was very useful
because thanks to it it was possible to generate endless ideas from question
generators , criteria were created for each type of case obtained and finally we came
to the idea of developing a prototype that consisted in the creation of an application
that would contain a variety of podcasts , these podcasts were intended from the
Luc Batista
beginning to be of great help for people interested in the topics , or for those who
really needed them , because through storytelling and the ability to connect with
people , they would bring changes in their lives that would transform them positively .
By testing it with this small sample of people with whom we interacted from the
beginning and then exposing it to the general public , we were able to confirm the
hypothesis , since the mobile application was well accepted and therefore
downloaded by a large number of people who left in the comments good references
about the changes they had had in their lives thanks to it .
Insight & Approach
The information obtained by applying the tool was interesting , because it was
possible to know the circumstances and situations that people around the world go
through daily , and it was also exciting to connect with them , empathize and
understand them , and in turn it was wonderful to feel the satisfaction of being able
to carry out this project with the intention of helping them to improve aspects of their
lives .
What I would do differently in the future would be to possibly add different things to
the application that would serve as support to reinforce the topics covered in each
of the different podcasts given by the experts , possibly as discussion forums , etc . ,
this in order to provide a better experience to users and make them feel truly satisfied
and fulfilled when digging into the content provided .
| EMAIL:
ID_NUM:
NAME_STUDENT: Luc Batista, Luc Batista
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Luc Batista
Storytelling
Challenge & Selection
As human beings , it is normal for us to face different situations on a daily basis ,
which can be positive or negative . The important thing is that each one of them
certainly has a considerable impact on our lives , both mentally and physically .
For this reason is that the challenge I chose will be to seek to improve the quality of
life of people in terms of mental and physical health aspects , this through a tool which
I will use called " Storytelling " , because I consider that storytelling is a key and
fundamental element for my project , because it is through it that I can reach the lives
of many people who really need it , I intend to connect with them through stories that
are of interest to them , that make them feel identified , or simply feel understood with
them , and thus make them realize that in reality they are not alone , that they can get
ahead and improve for themselves and that is how I intend to inspire them to make
positive changes in their lives , and somehow improve the circumstances in which
they currently find themselves .
Application
To start with the project , first , it was necessary to find collaborators , that is , people
who were interested and willing to be part of the team as members truly committed
and willing to provide a service through the use of the skills they possess .
Subsequently , a detailed investigation was carried out with a small sample of people ,
who were monitored and interviewed in order to know in detail how they are in
general , both psychologically and physically , and also to know the circumstances
they are currently going through . The information finally obtained was very useful
because thanks to it it was possible to generate endless ideas from question
generators , criteria were created for each type of case obtained and finally we came
to the idea of developing a prototype that consisted in the creation of an application
that would contain a variety of podcasts , these podcasts were intended from the
Luc Batista
beginning to be of great help for people interested in the topics , or for those who
really needed them , because through storytelling and the ability to connect with
people , they would bring changes in their lives that would transform them positively .
By testing it with this small sample of people with whom we interacted from the
beginning and then exposing it to the general public , we were able to confirm the
hypothesis , since the mobile application was well accepted and therefore
downloaded by a large number of people who left in the comments good references
about the changes they had had in their lives thanks to it .
Insight & Approach
The information obtained by applying the tool was interesting , because it was
possible to know the circumstances and situations that people around the world go
through daily , and it was also exciting to connect with them , empathize and
understand them , and in turn it was wonderful to feel the satisfaction of being able
to carry out this project with the intention of helping them to improve aspects of their
lives .
What I would do differently in the future would be to possibly add different things to
the application that would serve as support to reinforce the topics covered in each
of the different podcasts given by the experts , possibly as discussion forums , etc . ,
this in order to provide a better experience to users and make them feel truly satisfied
and fulfilled when digging into the content provided .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Luc Batista",
"Luc Batista"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11558 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION - Storytelling
Challenge & Selection
Storytelling has an important place in any activity that requires good strategies and a great
design thinking tool that we can use in many circumstances to achieve our goals .
For example , I would like to use it in the area of sales marketing , installing solar panels and promoting renewable energy . We are therefore now witnessing an important energy transition and we are supposed to convince and persuade a general public for the use of renewable energies , in particular our solar panels .
And for this , advertising campaigns are organized by the company to convince people to migrate to such a source of energy .
When we are in the field , people are open but they are afraid of change , they prefer this comfort zone ( fossil fuels ) while neglecting the vast consequences on the environment and living beings in general including man . By exchanging with them , we will be able to use their different ideas and their points of view on the subject to adapt to the context of the subject in order to find strategies and solutions to better convince them and persuade them to buy our products and to adopt for this transition .
Application
So , I 'm going to use storytelling , which is a very powerful design thinking tool and the most
suitable in our case . A tool that can make everything enjoyable , make the subject or theme interesting by touching the sensitivity of our interlocutors . Storytelling turns bland content into sparkling , sparkling content that stands out . In our case , we will try to show them the disadvantages of energy fuels .
Have you ever felt it ? This feeling of frustration over the resurgence in the number of cases of covid19 preventing certain activities and the number of deaths caused by this disease . But did you know that atmospheric pollution kills three times more than covid19 and most of this pollution is caused by energy fuels and we are large consumers of these energies . No one is immune from the moment when we breathe this polluted air , from the moment when we endanger nature , the environment .
And of course , we remain attentive to our customers to establish this atmosphere , this spirit of communication . And finally , we can advance this methodical approach which consists in telling a story by using storytelling to touch their sensitivity even more .
Insight & Approach
I could tell you this little story so that you can see how renewables are a real advantage .
Once upon a time , a young , vibrant , dynamic Gregoire was married to a young woman named Sandrine . The very happy young couple all had in front of them a happy , very fulfilled sight . But their happiness would be short - lived since we diagnosed heart problems caused by pollution at Grégoire who worked in a nuclear power plant . He eventually died while leaving behind a bruised pregnant woman . No one would like to go through this , but we are all responsible for it and we will have to fix it .
What do you think of an inexhaustible source of energy ? Without damaging the planet , without harmful effects on the environment , far from pollution . Imagine that everyone was using this green energy from solar power plants . We could have avoided this bad fate for the Grégoire family and of course other victims who are in the shadows .
This story had an impact on people , sparked great interest in solar panels , and they got much more interested .
Thanks to this very powerful design thinking tool , we can achieve the unthinkable . This course that I have taken is very useful , encompasses several interesting aspects , not only theoretical but practical thanks to the concrete examples which will be very useful to me in many situations of life .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION - Storytelling
Challenge & Selection
Storytelling has an important place in any activity that requires good strategies and a great
design thinking tool that we can use in many circumstances to achieve our goals .
For example , I would like to use it in the area of sales marketing , installing solar panels and promoting renewable energy . We are therefore now witnessing an important energy transition and we are supposed to convince and persuade a general public for the use of renewable energies , in particular our solar panels .
And for this , advertising campaigns are organized by the company to convince people to migrate to such a source of energy .
When we are in the field , people are open but they are afraid of change , they prefer this comfort zone ( fossil fuels ) while neglecting the vast consequences on the environment and living beings in general including man . By exchanging with them , we will be able to use their different ideas and their points of view on the subject to adapt to the context of the subject in order to find strategies and solutions to better convince them and persuade them to buy our products and to adopt for this transition .
Application
So , I 'm going to use storytelling , which is a very powerful design thinking tool and the most
suitable in our case . A tool that can make everything enjoyable , make the subject or theme interesting by touching the sensitivity of our interlocutors . Storytelling turns bland content into sparkling , sparkling content that stands out . In our case , we will try to show them the disadvantages of energy fuels .
Have you ever felt it ? This feeling of frustration over the resurgence in the number of cases of covid19 preventing certain activities and the number of deaths caused by this disease . But did you know that atmospheric pollution kills three times more than covid19 and most of this pollution is caused by energy fuels and we are large consumers of these energies . No one is immune from the moment when we breathe this polluted air , from the moment when we endanger nature , the environment .
And of course , we remain attentive to our customers to establish this atmosphere , this spirit of communication . And finally , we can advance this methodical approach which consists in telling a story by using storytelling to touch their sensitivity even more .
Insight & Approach
I could tell you this little story so that you can see how renewables are a real advantage .
Once upon a time , a young , vibrant , dynamic Gregoire was married to a young woman named Sandrine . The very happy young couple all had in front of them a happy , very fulfilled sight . But their happiness would be short - lived since we diagnosed heart problems caused by pollution at Grégoire who worked in a nuclear power plant . He eventually died while leaving behind a bruised pregnant woman . No one would like to go through this , but we are all responsible for it and we will have to fix it .
What do you think of an inexhaustible source of energy ? Without damaging the planet , without harmful effects on the environment , far from pollution . Imagine that everyone was using this green energy from solar power plants . We could have avoided this bad fate for the Grégoire family and of course other victims who are in the shadows .
This story had an impact on people , sparked great interest in solar panels , and they got much more interested .
Thanks to this very powerful design thinking tool , we can achieve the unthinkable . This course that I have taken is very useful , encompasses several interesting aspects , not only theoretical but practical thanks to the concrete examples which will be very useful to me in many situations of life .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10483 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | TOOL – LEARNING LAUNCH
I work as a developer in a real estate company and our team challenge is to develop the estate and increase it ’s value and name as I ’m working on an estate which is located in the outskirts of the town , which is undeveloped . People are buying the land in our estate but does n’t utilize the land leaving it undeveloped , due to this the outskirts are not developing and also the area is left undeveloped .
As land dealers we are not satisfied because the land we sold was left empty and not utilized so the land buyers are not satisfied because the area is undeveloped , and also no buyer is willing to utilize the land such as building a house or a pent house etc ..
To develop the outskirts and also to satisfy the clients we referred to many tools and finally choose the learning launch tool because in order to develop the area at first we need a good idea and should work on that needs of the idea and also to know how idea meets that need .
At first our team , approached many of our clients who bought the lands and asked them about their insecurities and what made them to leave the lands aside by not utilizing it . Then after meeting many of our clients and knowing their problems we got an idea to develop the land and also the outskirts . It is that if the living population is increased in the outskirts then automatically the area will be
developed . At first many estates did n’t have any compound wall around it and also the outskirts is lacking the security which is the main reason which made people insecure to live there .
So first we started by building a compound wall around the estate and also arranged security at the entrance of the estate and built wide roads in the estate and provided the electricity to the estate and built some parks and community halls in the estate itself by making it a gated community .
Then we went to some of the clients and told them that we will build their houses for a reasonable price in their respective lands in the estates . So some of the families around ‘ 20 ’ accepted our request and gave us permission to build their houses . As we built the houses and families started to live in that place securely , many of our other clients started building their houses in the estate and formed as a colony and also satisfied for utilizing their lands .
As they formed as a community and living there without any insecurities .Many other estates followed the same way as ours and developed their estates .With the increase of living in the outskirts many Stores , shops , educational institutes , shopping malls were also opened and gradually the estate price value is increased so the outskirts is also developed . Here the clients are satisfied for living a secured life and also us because the land was being used for some purpose and also increased our brand value in market which made many of the people to buy lands in our estate .
As we followed the same way by providing many facilities and developing in our other estates which attracted many people as they started to buy lands in our estates by increasing our income .
As said earlier that we have gone through many tools and finally the Learning launch tool helped to solve the problem . So for our next
project to helping orphans for their needs and problem this tools will be perfect to solve their problems .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: TOOL – LEARNING LAUNCH
I work as a developer in a real estate company and our team challenge is to develop the estate and increase it ’s value and name as I ’m working on an estate which is located in the outskirts of the town , which is undeveloped . People are buying the land in our estate but does n’t utilize the land leaving it undeveloped , due to this the outskirts are not developing and also the area is left undeveloped .
As land dealers we are not satisfied because the land we sold was left empty and not utilized so the land buyers are not satisfied because the area is undeveloped , and also no buyer is willing to utilize the land such as building a house or a pent house etc ..
To develop the outskirts and also to satisfy the clients we referred to many tools and finally choose the learning launch tool because in order to develop the area at first we need a good idea and should work on that needs of the idea and also to know how idea meets that need .
At first our team , approached many of our clients who bought the lands and asked them about their insecurities and what made them to leave the lands aside by not utilizing it . Then after meeting many of our clients and knowing their problems we got an idea to develop the land and also the outskirts . It is that if the living population is increased in the outskirts then automatically the area will be
developed . At first many estates did n’t have any compound wall around it and also the outskirts is lacking the security which is the main reason which made people insecure to live there .
So first we started by building a compound wall around the estate and also arranged security at the entrance of the estate and built wide roads in the estate and provided the electricity to the estate and built some parks and community halls in the estate itself by making it a gated community .
Then we went to some of the clients and told them that we will build their houses for a reasonable price in their respective lands in the estates . So some of the families around ‘ 20 ’ accepted our request and gave us permission to build their houses . As we built the houses and families started to live in that place securely , many of our other clients started building their houses in the estate and formed as a colony and also satisfied for utilizing their lands .
As they formed as a community and living there without any insecurities .Many other estates followed the same way as ours and developed their estates .With the increase of living in the outskirts many Stores , shops , educational institutes , shopping malls were also opened and gradually the estate price value is increased so the outskirts is also developed . Here the clients are satisfied for living a secured life and also us because the land was being used for some purpose and also increased our brand value in market which made many of the people to buy lands in our estate .
As we followed the same way by providing many facilities and developing in our other estates which attracted many people as they started to buy lands in our estates by increasing our income .
As said earlier that we have gone through many tools and finally the Learning launch tool helped to solve the problem . So for our next
project to helping orphans for their needs and problem this tools will be perfect to solve their problems .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13089 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization . I received an order from a famous restaurant in St. Petersburg . They asked to develop a menu for them . They had a catchy , bright visual identity . Which set them apart from the rest . My task was to develop a menu for visitors . This restaurant says about itself that they are a restaurant with simple cuisine . Simple homemade dishes of Russian cuisine are prepared in a tasty and new way . For example fried potatoes with chicken . And the description of this dish does not look very interesting , although it is interestingly prepared in a new way with interesting spices and so on . And I had to convince clients that this is an interesting dish . I chose this visualization tool as it interested me the most and as well . The right hemisphere of our brain reads and projects this information better . Visualization can be used at different stages of work on a project and not just at one of them . Visualization helps us to establish a connection between the customer and the designer , but also between the visitor and the restaurant . It 's a simple , easy - to - understand tool for kids and adults alike . I used the information I received in the first module of this Design Thinking course . And the video https://www.coursera.org/learn/uva-darden-design-thin .. was especially helpful as well as the video https://www.coursera.org/learn/ uva - darden - design - Think - Innovation / lecture / 0a59N / Challenge- best - suited - for - design - Thinking and https://www.coursera.org/learn/uva-darden-design-thin .. uETaO / business model - innovation Thus , I used the visualization tool . And here is the process of my work . First of all , I asked the customer about the task . What goals does he have , what would he like to get and how would he like what it would look like . I also asked to use his render tool . The client sent me their corporate colors and showed examples of visual solutions that they already have . Specifically , their signs , logo , paintings and interiors . ... The customer was satisfied with the options I proposed and I got down to work . I decided to visualize myself in order to better interact with visitors . They can see in advance how the dishes look and it will be easier for them to make their choice . But instead of photographs , I decided to use author 's illustrations , which also convey the mood of the restaurant . They show the composition of the dishes in an understandable way , but they are also interesting and attractive to look at . I think that I was able to solve this problem well and the customer was satisfied and also the visitors . From the new I learned that you can use the visualization technique throughout the entire work on the project . From the beginning to the end . This was especially useful in the moment of communication with the customer in order to better understand each other . I think I will use this technique in my work as a designer , too .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization . I received an order from a famous restaurant in St. Petersburg . They asked to develop a menu for them . They had a catchy , bright visual identity . Which set them apart from the rest . My task was to develop a menu for visitors . This restaurant says about itself that they are a restaurant with simple cuisine . Simple homemade dishes of Russian cuisine are prepared in a tasty and new way . For example fried potatoes with chicken . And the description of this dish does not look very interesting , although it is interestingly prepared in a new way with interesting spices and so on . And I had to convince clients that this is an interesting dish . I chose this visualization tool as it interested me the most and as well . The right hemisphere of our brain reads and projects this information better . Visualization can be used at different stages of work on a project and not just at one of them . Visualization helps us to establish a connection between the customer and the designer , but also between the visitor and the restaurant . It 's a simple , easy - to - understand tool for kids and adults alike . I used the information I received in the first module of this Design Thinking course . And the video https://www.coursera.org/learn/uva-darden-design-thin .. was especially helpful as well as the video https://www.coursera.org/learn/ uva - darden - design - Think - Innovation / lecture / 0a59N / Challenge- best - suited - for - design - Thinking and https://www.coursera.org/learn/uva-darden-design-thin .. uETaO / business model - innovation Thus , I used the visualization tool . And here is the process of my work . First of all , I asked the customer about the task . What goals does he have , what would he like to get and how would he like what it would look like . I also asked to use his render tool . The client sent me their corporate colors and showed examples of visual solutions that they already have . Specifically , their signs , logo , paintings and interiors . ... The customer was satisfied with the options I proposed and I got down to work . I decided to visualize myself in order to better interact with visitors . They can see in advance how the dishes look and it will be easier for them to make their choice . But instead of photographs , I decided to use author 's illustrations , which also convey the mood of the restaurant . They show the composition of the dishes in an understandable way , but they are also interesting and attractive to look at . I think that I was able to solve this problem well and the customer was satisfied and also the visitors . From the new I learned that you can use the visualization technique throughout the entire work on the project . From the beginning to the end . This was especially useful in the moment of communication with the customer in order to better understand each other . I think I will use this technique in my work as a designer , too .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18077 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection Exercise - Visualization
The Challenge : The challenge that I ’m working on is developing an improved sales process for our field sales team . There are multiple stakeholders including , the sales reps , sales management , inside sales associates , finance and marketing . The problem is that currently the process is too complicated and interpretations of the stages vary across departments and individual members . This causes significant variability and quality issues with the data and results in unreliable reporting of our sales pipeline , therefore effecting forecasting .
Tool Selection & Application : The tool I selected to highlight in this assignment was Visualization . I selected this tool to achieve a shared understanding of the problem among a diverse group of stakeholders . By offering images of our ten - step sales process and of the variations of how different stakeholders were interpreting the stages , I am seeking to create a common understanding of the problem through visualization . Getting all parties to understand the problem in the same way is paramount in defining “ what is ” in order to generate useful ideation and insight during the “ what if ” process . I will also use visualization later on in the process to illustrate the new options of the sales process when we seek to determine “ what wows ” .
Two representatives from each of the stakeholder groups listed above were involved in the “ what is ” session . Each were presented with a graphical representation of the sales process on a piece of paper . They were asked to define in their own words the different stages . This was an exercise that helped to further understand the variation in how stages were interpreted and provided great insight on possible trends and fixes during the “ what if ” session . When we got to “ what wows ” we provided the team with three different models of new processes , all had color coding and easily identifiable shapes that helped users properly interpret and identify the stages .
Insight & Approach : The visualization tool allowed me to extract some very useful insights . In fact the visualization tool we used ended up becoming part of the solution to the problem . By utilizing colors and shapes in the prototypes of new sales process stages , stakeholders were able to more easily interpret the stages and reduce the amount of variability between members . But more than that the visualization were essential in helping everyone understand the issue in the same way so that the stakeholders could generate good feedback about why the sales stages were not working and ideate good solutions . For example we were able to focus in on two stages that were especially problematic when we illustrated the multiple interpretations that these two stages received from different stakeholders . The illustration used to present to the group during the “ What wows ” stage was extremely effective in helping compare options and interpret the differences in the solution .
An alternative approach that we might have used for this exercise using visualization would be to have the participants draw their interpretation of the existing sales process from scratch instead of providing it to them . This might have given us some different insights when just getting started as is might have demonstrated more variation , or the way that members thought of the process could have been more deeply revealed . This demonstrates that visualization as a tool can be varied by how much freedom or responsibility you give to the participant . For example , are you giving them an illustration to interpret or asking them to create an illustration based on their interpretation ?
Result : Ultimately , we were able to arrive at a new more simplified sales process that all stakeholders understood and defined in the same way . Team members were now able to consistently categorize their stage in the process consistently . This resulted in significant improvements in reporting and forecasting accuracy , which is a huge win for our company when it comes to
Reflection Exercise - Visualization
hitting our quarterly revenue estimates . The visualization tool used during our design thinking sessions to create the new solution was paramount in helping us arrive at the right solution .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection Exercise - Visualization
The Challenge : The challenge that I ’m working on is developing an improved sales process for our field sales team . There are multiple stakeholders including , the sales reps , sales management , inside sales associates , finance and marketing . The problem is that currently the process is too complicated and interpretations of the stages vary across departments and individual members . This causes significant variability and quality issues with the data and results in unreliable reporting of our sales pipeline , therefore effecting forecasting .
Tool Selection & Application : The tool I selected to highlight in this assignment was Visualization . I selected this tool to achieve a shared understanding of the problem among a diverse group of stakeholders . By offering images of our ten - step sales process and of the variations of how different stakeholders were interpreting the stages , I am seeking to create a common understanding of the problem through visualization . Getting all parties to understand the problem in the same way is paramount in defining “ what is ” in order to generate useful ideation and insight during the “ what if ” process . I will also use visualization later on in the process to illustrate the new options of the sales process when we seek to determine “ what wows ” .
Two representatives from each of the stakeholder groups listed above were involved in the “ what is ” session . Each were presented with a graphical representation of the sales process on a piece of paper . They were asked to define in their own words the different stages . This was an exercise that helped to further understand the variation in how stages were interpreted and provided great insight on possible trends and fixes during the “ what if ” session . When we got to “ what wows ” we provided the team with three different models of new processes , all had color coding and easily identifiable shapes that helped users properly interpret and identify the stages .
Insight & Approach : The visualization tool allowed me to extract some very useful insights . In fact the visualization tool we used ended up becoming part of the solution to the problem . By utilizing colors and shapes in the prototypes of new sales process stages , stakeholders were able to more easily interpret the stages and reduce the amount of variability between members . But more than that the visualization were essential in helping everyone understand the issue in the same way so that the stakeholders could generate good feedback about why the sales stages were not working and ideate good solutions . For example we were able to focus in on two stages that were especially problematic when we illustrated the multiple interpretations that these two stages received from different stakeholders . The illustration used to present to the group during the “ What wows ” stage was extremely effective in helping compare options and interpret the differences in the solution .
An alternative approach that we might have used for this exercise using visualization would be to have the participants draw their interpretation of the existing sales process from scratch instead of providing it to them . This might have given us some different insights when just getting started as is might have demonstrated more variation , or the way that members thought of the process could have been more deeply revealed . This demonstrates that visualization as a tool can be varied by how much freedom or responsibility you give to the participant . For example , are you giving them an illustration to interpret or asking them to create an illustration based on their interpretation ?
Result : Ultimately , we were able to arrive at a new more simplified sales process that all stakeholders understood and defined in the same way . Team members were now able to consistently categorize their stage in the process consistently . This resulted in significant improvements in reporting and forecasting accuracy , which is a huge win for our company when it comes to
Reflection Exercise - Visualization
hitting our quarterly revenue estimates . The visualization tool used during our design thinking sessions to create the new solution was paramount in helping us arrive at the right solution .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16291 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Storytelling
Challenge & Selection
Language barrier and communication remains a challenge for immigrant families of all ethnicities . My mother , sister and I arrived in Australia on July 1995 with all our possessions neatly packed in boxes and suitcases . Armed with wool coats and a few basic English words like “ Hello ” , “ Thank You ” and “ Goodbye ” , we start anew a our lives in Australia . My mum often told me she made the move because of the opportunities Australia had to offer , educational opportunities that would have been non - existent had our family decided to stay in China . Like the mindset of many immigrants , it was in hopes of a better life and a brighter future that my mum packed up our lives and settled in Australia . Yet , many things were still difficult for my non- English - speaking mother . As the first English - speaker in the family , I often act as the spokesperson for my mum . School interview at school and doctors appointment often meant acting as the translator for the teachers and doctors and mum . Mail at home had to be reviewed and translated . My mum could sense the frustration and agitation when I struggle to translate certain phrases or words in Chinese ( Mandarin ) . It is difficult to express complex feelings or go into in - depth explanations with my mum because of the language barrier .
I have selected storytelling as a tool to illustrate the challenges of language barrier because stories can reach out to people and make an impact . The IBM example showed us that storytelling is the foundation for examining the customer need and how they are behaving . Our stories , individually or collectively , reveals something about our own personal needs .
Application
Storytelling allows us to communicate and connect with the people around us and makes us feel like we are a part of something . How effective is storytelling to overcome the most impossible obstacle - language barrier ? What can you do to empathise and understand if you are unable to interact with those around you ? Truth is , most of us connect with the emotion rather than the form itself . Working for a better education for my sister and I meant everything to my mum . My mum begins to cry when she tells me stories of her childhood and how she never had the opportunity to basic education . Being raised in a poor family as the last child of ten children during the Chinese cultural revolution , my grandparents struggled to find food on the table let alone provide a fulfilling education to all the children . Til this day she feels completely ashamed and embarrassed of the lack of education , yet her heart is filled with joy and pride when she realise all the sacrifices she made was worth it in the end was the day my sister and I graduated from university . For our family , storytelling has broken down some language barriers as we were able to connect and understand each other more on an emotional level , but certainly the issue with using language as a prototype , aiming to solve the problem of communication will remain a challenge .
Insight & Approach
Storytelling is a powerful tool in design thinking that is used throughout the process because knowledge and data are captured in the stories . My mum ’s story is not unique , but it does highlight the importance of engaging your personal needs through storytelling despite the language barrier . While dealing with the challenges of language barriers , I would n’t substitute storytelling for other tools . Most of the classmates I had gone to school with also had parents who immigrated to Australia , and many of us grew up in households where language barrier was a major issue . Storytelling has a profound impact on linking thoughts and ideas and become emotionally connected . Through the stories we told each other during school lunch breaks , we shared our lives and grew closer than ever .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Storytelling
Challenge & Selection
Language barrier and communication remains a challenge for immigrant families of all ethnicities . My mother , sister and I arrived in Australia on July 1995 with all our possessions neatly packed in boxes and suitcases . Armed with wool coats and a few basic English words like “ Hello ” , “ Thank You ” and “ Goodbye ” , we start anew a our lives in Australia . My mum often told me she made the move because of the opportunities Australia had to offer , educational opportunities that would have been non - existent had our family decided to stay in China . Like the mindset of many immigrants , it was in hopes of a better life and a brighter future that my mum packed up our lives and settled in Australia . Yet , many things were still difficult for my non- English - speaking mother . As the first English - speaker in the family , I often act as the spokesperson for my mum . School interview at school and doctors appointment often meant acting as the translator for the teachers and doctors and mum . Mail at home had to be reviewed and translated . My mum could sense the frustration and agitation when I struggle to translate certain phrases or words in Chinese ( Mandarin ) . It is difficult to express complex feelings or go into in - depth explanations with my mum because of the language barrier .
I have selected storytelling as a tool to illustrate the challenges of language barrier because stories can reach out to people and make an impact . The IBM example showed us that storytelling is the foundation for examining the customer need and how they are behaving . Our stories , individually or collectively , reveals something about our own personal needs .
Application
Storytelling allows us to communicate and connect with the people around us and makes us feel like we are a part of something . How effective is storytelling to overcome the most impossible obstacle - language barrier ? What can you do to empathise and understand if you are unable to interact with those around you ? Truth is , most of us connect with the emotion rather than the form itself . Working for a better education for my sister and I meant everything to my mum . My mum begins to cry when she tells me stories of her childhood and how she never had the opportunity to basic education . Being raised in a poor family as the last child of ten children during the Chinese cultural revolution , my grandparents struggled to find food on the table let alone provide a fulfilling education to all the children . Til this day she feels completely ashamed and embarrassed of the lack of education , yet her heart is filled with joy and pride when she realise all the sacrifices she made was worth it in the end was the day my sister and I graduated from university . For our family , storytelling has broken down some language barriers as we were able to connect and understand each other more on an emotional level , but certainly the issue with using language as a prototype , aiming to solve the problem of communication will remain a challenge .
Insight & Approach
Storytelling is a powerful tool in design thinking that is used throughout the process because knowledge and data are captured in the stories . My mum ’s story is not unique , but it does highlight the importance of engaging your personal needs through storytelling despite the language barrier . While dealing with the challenges of language barriers , I would n’t substitute storytelling for other tools . Most of the classmates I had gone to school with also had parents who immigrated to Australia , and many of us grew up in households where language barrier was a major issue . Storytelling has a profound impact on linking thoughts and ideas and become emotionally connected . Through the stories we told each other during school lunch breaks , we shared our lives and grew closer than ever .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17605 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Tonino Gomez – Leadership - Reflection Storytelling
Challenge
During the construction of my career , I have always told stories from my life experience in the army related to building leadership by example and team building where everyone is independently responsible for direct or indirect acting in the circumstances of corporate projects . Working for more than 10 years as Project Manager and After Sales I had to deal with different types of people who have different levels of education , different life experiences and professionals , personal problems and even health problems completely different from each other .
For several reasons I tell these stories , but mainly so that people can feel confident and share their experiences and in this way we can try to build a relationship of respect , complicity and mutual engagement to act in the scenarios of uncertainties that the corporations coexist with .
Intuitively tell these stories to project teams , HR , Clients , Partners and Suppliers to give you a sign of the professional relationship and leadership that you would like to build and that it is important to consider that your own life experiences will work together to modeling of professional relationships and business .
Application :
I have a history in training a team to teach training that illustrates the spirit of leadership and mutual commitment independent of the timely responsibility of each professional .
In a given project , there was a need to conduct training in Vitória in the state of Espírito Santo away from the headquarter of the company that is in São Paulo . I convinced the board of the company that it was necessary to send 2 professionals of my team to experience the training experience since its elaboration , design of the didactic material , choice of place and the classes themselves . However , due to profitability conditions , negotiation with the company 's board of directors was made to invest in the training of these two people and to approve them to accompany and assist in the execution of the training .
Finally , we went to the training and I made an agreement with the 2 professionals who would help me effectively in the training by supporting the clarifications of the students ' doubts . At the end of the 3rd day a situation arose in which the students presented a question and I realized that my helpers ( 2 professionals mentioned ) were not paying attention , I asked them to clarify the doubt . The response was " we were not paying attention " . So I informed the class that we would try to find the answers and at the beginning of the next day we would give the answers .
After the students left , we stayed in the room ( myself and the 2 professionals ) and taking advantage of the situation I told them about all negotiations with the Board , who were participating so that in the future they would be able to give training and taking
advantage of the situation we would live a situation similar to the moments I lived in the army .
I told them an army story in which 28 people fulfilled their mission in the middle of Serra da Mantiqueira ( state motto of SP and MG ) and 2 people were lost in the woods . And while one team was rescuing these 2 lost in the woods , the other 28 were subjected to the task of physical exercises until the rescue mission was completed . After the completion of the rescue , we were all punished equally by running out of night food , getting the lesson that failure on one part represents failure for all and also success .
So I told them that we would just leave for the hotel , have dinner and rest ( we 3 , who were not paying attention and I who were attentive and ministering the training ) after they got the answers to the students ' questions and not counting for at least 3 hours . The fact that I inserted myself in the context of the error showed exactly that the failure of 1 affects the outcome for all . And regardless of direct or indirect action we are all responsible .
Insight and approach :
After 1 year , these 2 professionals were placed in the position of providing the 1st training on their own to employees of one of the largest companies in the oil and gas sector in Brazil .
And one of them , a woman , suffered harassment after the completion of 1 day of training , but did not mention it to anyone .
And on the second opportunity for her to give another training , she said : I do not want to go because I was harassed and would not want to face such a situation again .
Unbeknownst to me at the outset , I told him again a story of my own that would be difficult to make ( and obvious differences ): my child under age will experience an epilepsy crisis ( 2nd time and no medical diagnosis ) on Sunday at home at 9:00 a.m. in the morning and I had a scheduled flight at 5:00 p.m. to go to Manaus ( a 5 - hour flight ) from São Paulo . We went to the hospital and returned a few hours later and spent all day thinking : what to do , there is no other person to teach the training , I will travel or request cancellation ?
I told him that I decided to travel that Sunday afternoon , crying all the way to the airport , but conscious that he had to move on to give him the conditions to take care of him in the next moments .
I said to my colleague : I can not force you to travel and give the training , but you need to know that you have the qualifications to be an instructor , and you have been prepared for moments of preparation , including the one in which you did not pay attention and have full conditions professional and woman to demand respect and professionalism in any situation .
He said , you do not have to decide now . Go home , think of yourself as a woman , a professional and everything that has happened to be a competent instructor . If we give
up , the harassment situation will win at that moment and we would all have failed , but if it were to teach the course the winner would be the woman , the person and the professional and all of us . After 2 days , her decision was to move on and win .
And now with this training I have just found that storytelling can be an essential tool for improving and building leadership based on examples .
| EMAIL:
ID_NUM:
NAME_STUDENT: Tonino Gomez
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Tonino Gomez – Leadership - Reflection Storytelling
Challenge
During the construction of my career , I have always told stories from my life experience in the army related to building leadership by example and team building where everyone is independently responsible for direct or indirect acting in the circumstances of corporate projects . Working for more than 10 years as Project Manager and After Sales I had to deal with different types of people who have different levels of education , different life experiences and professionals , personal problems and even health problems completely different from each other .
For several reasons I tell these stories , but mainly so that people can feel confident and share their experiences and in this way we can try to build a relationship of respect , complicity and mutual engagement to act in the scenarios of uncertainties that the corporations coexist with .
Intuitively tell these stories to project teams , HR , Clients , Partners and Suppliers to give you a sign of the professional relationship and leadership that you would like to build and that it is important to consider that your own life experiences will work together to modeling of professional relationships and business .
Application :
I have a history in training a team to teach training that illustrates the spirit of leadership and mutual commitment independent of the timely responsibility of each professional .
In a given project , there was a need to conduct training in Vitória in the state of Espírito Santo away from the headquarter of the company that is in São Paulo . I convinced the board of the company that it was necessary to send 2 professionals of my team to experience the training experience since its elaboration , design of the didactic material , choice of place and the classes themselves . However , due to profitability conditions , negotiation with the company 's board of directors was made to invest in the training of these two people and to approve them to accompany and assist in the execution of the training .
Finally , we went to the training and I made an agreement with the 2 professionals who would help me effectively in the training by supporting the clarifications of the students ' doubts . At the end of the 3rd day a situation arose in which the students presented a question and I realized that my helpers ( 2 professionals mentioned ) were not paying attention , I asked them to clarify the doubt . The response was " we were not paying attention " . So I informed the class that we would try to find the answers and at the beginning of the next day we would give the answers .
After the students left , we stayed in the room ( myself and the 2 professionals ) and taking advantage of the situation I told them about all negotiations with the Board , who were participating so that in the future they would be able to give training and taking
advantage of the situation we would live a situation similar to the moments I lived in the army .
I told them an army story in which 28 people fulfilled their mission in the middle of Serra da Mantiqueira ( state motto of SP and MG ) and 2 people were lost in the woods . And while one team was rescuing these 2 lost in the woods , the other 28 were subjected to the task of physical exercises until the rescue mission was completed . After the completion of the rescue , we were all punished equally by running out of night food , getting the lesson that failure on one part represents failure for all and also success .
So I told them that we would just leave for the hotel , have dinner and rest ( we 3 , who were not paying attention and I who were attentive and ministering the training ) after they got the answers to the students ' questions and not counting for at least 3 hours . The fact that I inserted myself in the context of the error showed exactly that the failure of 1 affects the outcome for all . And regardless of direct or indirect action we are all responsible .
Insight and approach :
After 1 year , these 2 professionals were placed in the position of providing the 1st training on their own to employees of one of the largest companies in the oil and gas sector in Brazil .
And one of them , a woman , suffered harassment after the completion of 1 day of training , but did not mention it to anyone .
And on the second opportunity for her to give another training , she said : I do not want to go because I was harassed and would not want to face such a situation again .
Unbeknownst to me at the outset , I told him again a story of my own that would be difficult to make ( and obvious differences ): my child under age will experience an epilepsy crisis ( 2nd time and no medical diagnosis ) on Sunday at home at 9:00 a.m. in the morning and I had a scheduled flight at 5:00 p.m. to go to Manaus ( a 5 - hour flight ) from São Paulo . We went to the hospital and returned a few hours later and spent all day thinking : what to do , there is no other person to teach the training , I will travel or request cancellation ?
I told him that I decided to travel that Sunday afternoon , crying all the way to the airport , but conscious that he had to move on to give him the conditions to take care of him in the next moments .
I said to my colleague : I can not force you to travel and give the training , but you need to know that you have the qualifications to be an instructor , and you have been prepared for moments of preparation , including the one in which you did not pay attention and have full conditions professional and woman to demand respect and professionalism in any situation .
He said , you do not have to decide now . Go home , think of yourself as a woman , a professional and everything that has happened to be a competent instructor . If we give
up , the harassment situation will win at that moment and we would all have failed , but if it were to teach the course the winner would be the woman , the person and the professional and all of us . After 2 days , her decision was to move on and win .
And now with this training I have just found that storytelling can be an essential tool for improving and building leadership based on examples .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Tonino Gomez"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11889 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | “ Choromando ” ,
the
origin
of
the
great
river .
Mind
mapping
1 .
Challenge
and
Selection
After
the
development
of
an
entrepreneurship
project
of
an
interactive
digital
book
of
children 's
literature ,
which
aimed
to
recover
and
disseminate
an
Embera
indigenous
myth
of
the
Colombian
Pacific ,
showing
the
disappearance
of
water
in
the
indigenous
territory ,
causing
drought
and
danger
of
famine
due
to
the
loss
of
crops
and
the
absence
of
animals .
It
also
has
interactive
tools
promoting
the
enjoyment
of
reading ;
makes
known
the
indigenous
communities
of
the
country
as
well
as
the
natural ,
social
and
cultural
diversity
of
their
surroundings ;
It
strengthens
the
creative
use
of
Information
Technologies
and
proposes
some
activities
related
to
the
contents
of
the
book .
The
book
supports
the
preservation
of
traditions
and
language
of
indigenous
communities
that
are
at
risk
of
deterioration
due
to
various
factors
such
as
the
increase
of
crops
for
illicit
use ,
colonization
processes ,
deforestation ,
extinction
of
native
species ,
global
warming
and
extinction .
One
of
the
problems
that
we
faced
as
entrepreneurs
was
that
no
innovative
or
efficient
strategies
were
generated
for
the
commercialization
and
distribution
of
the
interactive
digital
book ,
which
would
guarantee
an
increase
in
annual
sales .
It
was
decided
to
use
the
mind
mapping
tool
taking
into
account
that
being
graphic
could
facilitate
the
generation
of
ideas
and
creative
development
finding
possible
solutions
that
were
one
hundred
percent
innovative . Currently
some
strategies
have
been
advanced ,
however
it
is
necessary
to
have
other
alternatives
more
efficient ,
accurate
and
impactful ,
taking
into
account
that
the
product
itself
generates
added
value
and
is
attractive
to
users ,
to
capture
the
attention
and
interest
of
potential
customers
3 .
Application
The
mind-‐mapping
tool
was
key
and
a
great
help
when
it
comes
to
identifying
innovative
strategies
for
the
commercialization
of
the
product ;
In
a
graphic
way ,
ideas
were
organized
and
shaped
around
a
single
theme .
The
methodology
of
work
with
this
tool
of
innovation
and
promotion
of
creativity ,
focused
on
the
construction
of
proposals
for
the
marketing
of
the
book ,
which
are
generated
from
the
base
work
team ,
subsequently
formed
3
subgroups
of
people
who
were
in
charge
of
breaking
down
an
idea
in
a
collective
way ,
in
order
not
to
bias
the
opinions
in
front
of
the
problematic
raised .
Then
each
work
team
prioritizes
the
most
relevant
and
feasible
ideas
or
proposals ,
selecting
the
2
main
ones ,
prioritizing
6
main
ideas
with
which
process
diagrams
were
generated
and
subsequently
validated
with
experts
in
sales
and
commercial
management ,
obtaining
positive
and
significant
results . The
relevant
strategies
for
the
commercialization
and
distribution
of
the
product
were :
• Workshops
for
private
schools :
the
children
were
expected
to
know
and
interact
in
their
entirety
with
the
book ,
where
the
interactive
tools
of
the
book
are
used
and
a
first
approach
to
the
schools
is
made ;
this
in
order
that
in
the
future
this
is
an
option
of
educational
material
• Informative
talks :
create
environments
in
cultural
centers
providing
information
about
the
project ,
raising
awareness
and
expanding
the
amount
of
people
who
have
knowledge
of
this
topic .
• Production
of
promotional
videos :
show
the
contents
of
the
book
rescuing
its
main
characteristics ,
achieving
its
appearance
in
different
digital
media .
• Use
of
common
social
networks :
generate
promotion
to
impact
specific
groups
and
expand
the
sale
and
disclosure
of
the
book .
• Approach
with
private
companies :
providing
product
information
and
motivating
potential
customers
to
acquire
it
and
give
it
as
gifts
to
the
children
of
employees .
• Contact
and
approach
with
travel
agencies :
to
promote
responsible
tourism .
4 .
Insight
and
approach
• Create
solutions
in
the
structuring
of
innovative
and
efficient
strategies
for
the
commercialization
and
distribution
of
the
product .
• Take
into
account
other
options
that
are
not
evident
or
common
in
the
processes
of
commercialization
of
digital
content
focused
on
reading
and
the
publishing
sector .
• Participation
of
the
internal
work
team ,
receiving
a
great
feedback ,
which
allowed
to
contemplate
other
alternatives
to
the
traditional
ones
and
to
know
other
valid
points
of
view
for
the
construction
of
strategies .
• The
innovation
tool
made
it
possible
to
get
out
of
the
mental
block ,
when
the
strategies
to
be
used
for
e-‐book
marketing
for
children
of
indigenous
communities
in
Colombia
were
not
clearly
identified .
• By
having
more
than
one
possible
idea
or
proposal ,
it
is
possible
to
contemplate
other
alternatives
that
can
be
implemented
in
a
short ,
medium
or
long
term .
• Being
a
problem
that
has
as
its
center
the
human
being
it
is
pertinent
to
implement
design
thinking
tools
• It
was
able
to
stimulate
the
imagination
and
creativity
and
the
right
decision-‐making .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: “ Choromando ” ,
the
origin
of
the
great
river .
Mind
mapping
1 .
Challenge
and
Selection
After
the
development
of
an
entrepreneurship
project
of
an
interactive
digital
book
of
children 's
literature ,
which
aimed
to
recover
and
disseminate
an
Embera
indigenous
myth
of
the
Colombian
Pacific ,
showing
the
disappearance
of
water
in
the
indigenous
territory ,
causing
drought
and
danger
of
famine
due
to
the
loss
of
crops
and
the
absence
of
animals .
It
also
has
interactive
tools
promoting
the
enjoyment
of
reading ;
makes
known
the
indigenous
communities
of
the
country
as
well
as
the
natural ,
social
and
cultural
diversity
of
their
surroundings ;
It
strengthens
the
creative
use
of
Information
Technologies
and
proposes
some
activities
related
to
the
contents
of
the
book .
The
book
supports
the
preservation
of
traditions
and
language
of
indigenous
communities
that
are
at
risk
of
deterioration
due
to
various
factors
such
as
the
increase
of
crops
for
illicit
use ,
colonization
processes ,
deforestation ,
extinction
of
native
species ,
global
warming
and
extinction .
One
of
the
problems
that
we
faced
as
entrepreneurs
was
that
no
innovative
or
efficient
strategies
were
generated
for
the
commercialization
and
distribution
of
the
interactive
digital
book ,
which
would
guarantee
an
increase
in
annual
sales .
It
was
decided
to
use
the
mind
mapping
tool
taking
into
account
that
being
graphic
could
facilitate
the
generation
of
ideas
and
creative
development
finding
possible
solutions
that
were
one
hundred
percent
innovative . Currently
some
strategies
have
been
advanced ,
however
it
is
necessary
to
have
other
alternatives
more
efficient ,
accurate
and
impactful ,
taking
into
account
that
the
product
itself
generates
added
value
and
is
attractive
to
users ,
to
capture
the
attention
and
interest
of
potential
customers
3 .
Application
The
mind-‐mapping
tool
was
key
and
a
great
help
when
it
comes
to
identifying
innovative
strategies
for
the
commercialization
of
the
product ;
In
a
graphic
way ,
ideas
were
organized
and
shaped
around
a
single
theme .
The
methodology
of
work
with
this
tool
of
innovation
and
promotion
of
creativity ,
focused
on
the
construction
of
proposals
for
the
marketing
of
the
book ,
which
are
generated
from
the
base
work
team ,
subsequently
formed
3
subgroups
of
people
who
were
in
charge
of
breaking
down
an
idea
in
a
collective
way ,
in
order
not
to
bias
the
opinions
in
front
of
the
problematic
raised .
Then
each
work
team
prioritizes
the
most
relevant
and
feasible
ideas
or
proposals ,
selecting
the
2
main
ones ,
prioritizing
6
main
ideas
with
which
process
diagrams
were
generated
and
subsequently
validated
with
experts
in
sales
and
commercial
management ,
obtaining
positive
and
significant
results . The
relevant
strategies
for
the
commercialization
and
distribution
of
the
product
were :
• Workshops
for
private
schools :
the
children
were
expected
to
know
and
interact
in
their
entirety
with
the
book ,
where
the
interactive
tools
of
the
book
are
used
and
a
first
approach
to
the
schools
is
made ;
this
in
order
that
in
the
future
this
is
an
option
of
educational
material
• Informative
talks :
create
environments
in
cultural
centers
providing
information
about
the
project ,
raising
awareness
and
expanding
the
amount
of
people
who
have
knowledge
of
this
topic .
• Production
of
promotional
videos :
show
the
contents
of
the
book
rescuing
its
main
characteristics ,
achieving
its
appearance
in
different
digital
media .
• Use
of
common
social
networks :
generate
promotion
to
impact
specific
groups
and
expand
the
sale
and
disclosure
of
the
book .
• Approach
with
private
companies :
providing
product
information
and
motivating
potential
customers
to
acquire
it
and
give
it
as
gifts
to
the
children
of
employees .
• Contact
and
approach
with
travel
agencies :
to
promote
responsible
tourism .
4 .
Insight
and
approach
• Create
solutions
in
the
structuring
of
innovative
and
efficient
strategies
for
the
commercialization
and
distribution
of
the
product .
• Take
into
account
other
options
that
are
not
evident
or
common
in
the
processes
of
commercialization
of
digital
content
focused
on
reading
and
the
publishing
sector .
• Participation
of
the
internal
work
team ,
receiving
a
great
feedback ,
which
allowed
to
contemplate
other
alternatives
to
the
traditional
ones
and
to
know
other
valid
points
of
view
for
the
construction
of
strategies .
• The
innovation
tool
made
it
possible
to
get
out
of
the
mental
block ,
when
the
strategies
to
be
used
for
e-‐book
marketing
for
children
of
indigenous
communities
in
Colombia
were
not
clearly
identified .
• By
having
more
than
one
possible
idea
or
proposal ,
it
is
possible
to
contemplate
other
alternatives
that
can
be
implemented
in
a
short ,
medium
or
long
term .
• Being
a
problem
that
has
as
its
center
the
human
being
it
is
pertinent
to
implement
design
thinking
tools
• It
was
able
to
stimulate
the
imagination
and
creativity
and
the
right
decision-‐making .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13046 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I work on a consultant agency based on a Win / Win strategy , where we help our client to achieve their business objectives ( IE . : to improve user experience , engagement on sites , etc . ) as well we ensure to achieve our objective & KPI ’s .
Client objective : We have been appointed to work on a site revamp of an FMC company with the main objective to create a seamless experience of their marketing site with their e - store site , ( currently they have separate platforms ) , as well to keep engage users on the site to improve their time spent and in consequence conversions . In terms of the brand objective , although they are leader in the market with their product , they are looking to reach millennials segment as their segments focus majority on parents ( female / male ) from 35 yrs . and above .
Consultancy objective : for us to achieve our objectives and KPI ’s is based on delivering the project on time within the scope and cost . We need to work on the solutions as well to manage client expectations for review and validations for us to be able to keep the pace of the project . When managing regional projects , sometimes the stakeholders will be travelling impacting on the milestones completions hence the timeline for launch .
Selection
The selected tool is Visualization to start imagining ideas of how to approach the solution fo the site revamp as well the brands objective to reach millennials . We have started to visualise how we can improve the user experience from the current site but proposed to client to develop personas for this project that would help us to understand more about the users ’ needs and based on the findings we could visualise a most accurate solution .
To keep client informed monthly on the progress of the project , I recommended to do the presentation base on the Storytelling tool to keep the snr management engage on the presentations and share their feedback while revealing step by step what we have done until that moment of the WIP presentation .
Application
Visualisation application : the personas development was conducted using ethnology , recruiting 15x people that were health conscious , that were taking health supplements and with following the client demographic . The interviews were done at the recruited people houses to understand more their context and see their behaviour that helped us to complemented it with their answers . After completing the interviews , the internal team regrouped to check through the findings , identifying patters and start mapping & developing personas for this specific project .
When the personas were developed , we focused to think on interaction concepts that will fit with each of the personas developed and the way they behave , consume and interact with products . For example , for the younger participants they consumed the product as their parents give them to them when they were young but they perceived the product as placebo , so one of the solutions for this user is to show content to educate and reaffirm them that the product efficacy has been proven and to present it as an entertained way .
Another finding was that participants from 35 years and above , besides that their parents gave the product to them when they were young , they were influence by friend ’s recommendations as well as per doctor recommendation in order for them to take products that enhance their and family health .
We have done sketches of the different concepts and some variances until it got well defined . We selected 6x concepts were prototyped and tested in usability testing to verify our proposed solutions . The usability testing has been conducted with 15x recruited people health conscious , that were taking health supplements and with following the client demographic , excluding the participants from the previous interview . In this time the context was different as it was conducted on the office . The prototype ( mobile and desktop versions ) were given to the participants to verify how the different personas will interact with the different concepts . There were interesting findings that we took in consideration to tweak the first concepts design approach to make it clear and easy for the users when interacting with the new site .
The concepts were developed based on the findings of the participants they behave , consume and interact with products .
Once it was validated we proceed to kick - start development phase for the first pilot EN site . After launch it will be conducted another usability test with live site and optimise the listed based on those findings after it we will proceed to kick - start the rollout ( scalate ) to other countries .
Storytelling application : while developing the deck for the snr management presentation , we have elaborated the flow based on overview timeline where we indicated each point with a specific milestone that we have achieved during the past 4 months . Those steps were necessary to get insights that help us to translate them into concepts & design interactions .
Insights & Approach
Visualisation : it was interesting to have the time to interview the actual consumers to understand their needs before proposing solutions and not just assume what will be good in a website based on trends or appeal . Also the fact that a multidisciplinary team brainstormed together , leaving the prefix ideas but taking in considerations the user and the brand requirements to be able to come out to the different concepts was a great and fulfilled experience .
This understanding on the consumers have helped us to come out with a better approach of how to use iteration , content , etc . to engage the user showing them relevant information for them … no more or less . Then to develop concepts though sketches and do a prototype before the actual development , give us a deeper understanding if the propose concepts were working as we imagined . Also to be able to test our concepts , see how the users were interacting , understanding or not , and finding what they were looking for on the site was a great experience . For sure I will be using this approach in the coming iterations definitions , for optimising the site after launch and in future projects .
Storytelling : besides sharing with the client our progress thought the presentation , our main objective was to get approve on the proposed approach , concepts and design hence to kick - start the development on time and launch the pilot EN site as per shared timeline . It was an excellent experience that we engaged the audience with our storytelling presentation , they were paying attention , giving feedback . ( Anecdote : it was a person in the audience that in a previous meeting looked that was n’t there and for this meeting he showed interested , interacted and share his feedback ) . The stakeholders approved on the spot besides taking weeks to come back with a decision , and we were able to kick - started the development on time .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I work on a consultant agency based on a Win / Win strategy , where we help our client to achieve their business objectives ( IE . : to improve user experience , engagement on sites , etc . ) as well we ensure to achieve our objective & KPI ’s .
Client objective : We have been appointed to work on a site revamp of an FMC company with the main objective to create a seamless experience of their marketing site with their e - store site , ( currently they have separate platforms ) , as well to keep engage users on the site to improve their time spent and in consequence conversions . In terms of the brand objective , although they are leader in the market with their product , they are looking to reach millennials segment as their segments focus majority on parents ( female / male ) from 35 yrs . and above .
Consultancy objective : for us to achieve our objectives and KPI ’s is based on delivering the project on time within the scope and cost . We need to work on the solutions as well to manage client expectations for review and validations for us to be able to keep the pace of the project . When managing regional projects , sometimes the stakeholders will be travelling impacting on the milestones completions hence the timeline for launch .
Selection
The selected tool is Visualization to start imagining ideas of how to approach the solution fo the site revamp as well the brands objective to reach millennials . We have started to visualise how we can improve the user experience from the current site but proposed to client to develop personas for this project that would help us to understand more about the users ’ needs and based on the findings we could visualise a most accurate solution .
To keep client informed monthly on the progress of the project , I recommended to do the presentation base on the Storytelling tool to keep the snr management engage on the presentations and share their feedback while revealing step by step what we have done until that moment of the WIP presentation .
Application
Visualisation application : the personas development was conducted using ethnology , recruiting 15x people that were health conscious , that were taking health supplements and with following the client demographic . The interviews were done at the recruited people houses to understand more their context and see their behaviour that helped us to complemented it with their answers . After completing the interviews , the internal team regrouped to check through the findings , identifying patters and start mapping & developing personas for this specific project .
When the personas were developed , we focused to think on interaction concepts that will fit with each of the personas developed and the way they behave , consume and interact with products . For example , for the younger participants they consumed the product as their parents give them to them when they were young but they perceived the product as placebo , so one of the solutions for this user is to show content to educate and reaffirm them that the product efficacy has been proven and to present it as an entertained way .
Another finding was that participants from 35 years and above , besides that their parents gave the product to them when they were young , they were influence by friend ’s recommendations as well as per doctor recommendation in order for them to take products that enhance their and family health .
We have done sketches of the different concepts and some variances until it got well defined . We selected 6x concepts were prototyped and tested in usability testing to verify our proposed solutions . The usability testing has been conducted with 15x recruited people health conscious , that were taking health supplements and with following the client demographic , excluding the participants from the previous interview . In this time the context was different as it was conducted on the office . The prototype ( mobile and desktop versions ) were given to the participants to verify how the different personas will interact with the different concepts . There were interesting findings that we took in consideration to tweak the first concepts design approach to make it clear and easy for the users when interacting with the new site .
The concepts were developed based on the findings of the participants they behave , consume and interact with products .
Once it was validated we proceed to kick - start development phase for the first pilot EN site . After launch it will be conducted another usability test with live site and optimise the listed based on those findings after it we will proceed to kick - start the rollout ( scalate ) to other countries .
Storytelling application : while developing the deck for the snr management presentation , we have elaborated the flow based on overview timeline where we indicated each point with a specific milestone that we have achieved during the past 4 months . Those steps were necessary to get insights that help us to translate them into concepts & design interactions .
Insights & Approach
Visualisation : it was interesting to have the time to interview the actual consumers to understand their needs before proposing solutions and not just assume what will be good in a website based on trends or appeal . Also the fact that a multidisciplinary team brainstormed together , leaving the prefix ideas but taking in considerations the user and the brand requirements to be able to come out to the different concepts was a great and fulfilled experience .
This understanding on the consumers have helped us to come out with a better approach of how to use iteration , content , etc . to engage the user showing them relevant information for them … no more or less . Then to develop concepts though sketches and do a prototype before the actual development , give us a deeper understanding if the propose concepts were working as we imagined . Also to be able to test our concepts , see how the users were interacting , understanding or not , and finding what they were looking for on the site was a great experience . For sure I will be using this approach in the coming iterations definitions , for optimising the site after launch and in future projects .
Storytelling : besides sharing with the client our progress thought the presentation , our main objective was to get approve on the proposed approach , concepts and design hence to kick - start the development on time and launch the pilot EN site as per shared timeline . It was an excellent experience that we engaged the audience with our storytelling presentation , they were paying attention , giving feedback . ( Anecdote : it was a person in the audience that in a previous meeting looked that was n’t there and for this meeting he showed interested , interacted and share his feedback ) . The stakeholders approved on the spot besides taking weeks to come back with a decision , and we were able to kick - started the development on time .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21085 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection- Visualization
Challenge and selection
The use of visualization in today ’s world is of extreme value as it forms a core tool through the means we communicate to one and other whether were aware of it or not . It is an extremely useful design thinking tool when it comes to matters of complex problem solving as it helps unlock a different part of our brain in order to enhance our creativity and help streamline the design thinking process . During my time at Hyper Island a design thinking firm I was tasked with dealing with multiple tech firms but this time for the first time my team and I was given responsibility to work with one of Singapore ’s largest grocery store franchises where they came to us with a problem of wanting to improve customer shopping experience while in the store as they felt that sales had n’t improved in over years for the reason being that customers do n’t spend as much time shopping as they did in the past .
As a customer and Singaporean myself I have known for a fact that the country ’s population has always been on the rise and Singaporean ’s in general love to shop and spend most of their time in malls . So why are n’t shoppers spending more time at the stores browsing than just buying what ’s needed and paying for it ? Hence to solve this problem and really get into the mind of the user , my team and I decided to use Visualization tools such as ethnographic interviews and user experience journey mapping .
Application
We interviewed 20 candidates from different social backgrounds with the sole purpose of finding the grocery store ’s functional , social and emotional need in these individuals ’ lives and what we found was quite surprising . We found that over 70 % of the interviewees would either shop with their entire family over the weekends or go individually during the week as most parents , elderly couples and individuals , still prefer to touch and feel their products before buying them . While the remaining 30 % were millennials who were either students or newly employed individuals who would rather spend their time shopping for groceries online than having to actually go to the store as observing the products before purchase was n’t a priority . We futher carried on our research by mapping out the journey of families as to why they shop only on weekends . During this process we found out that parents find it hard to convince their children to go grocery shopping as it is seen as a boring and mundane activity . Children would rather spend their time sitting at home and playing on their mobile devices than having to go out and shop with parents as the children from past experience know that all their shopping desires and wants at the store will be turned down by the parents for purposes of health and saving money .
Through journey mapping we found that families spend the most time at grocery stores but over the years have stopped spending as much time mainly because it is extremely tedious to convince the children the importance of spending family time and once they are in the store the children are extremely difficult to deal with . Hence most families are starting to resort to online grocery shopping over the years . With this day and age technology has improved a great deal to the extent children do not want to do anything but look at their devices . So based on the data collected , we wondered what the
best solution could be , whereby parents and children can once again have a pleasurable and educational shopping experience without the cause of any behavioral changes to either one of them . Thus the solution we can up with was that of a nationwide grocery store treasure hunt app for the franchise . Through this app one could choose the store of choice and pre pay for their groceries whereby on their digital devices and upon doing so an interactive and easy to use treasure map would open up on the devices thus allowing children to use the map to help navigate the parents to the groceries in the store . The app allows the children to scan the grocery items to obtain points which can later on be used to either redeem a gift for the children or a discount for the parents . To educate the children through this shopping experience , a nutritional pop up box appears for every item that is scanned on the device .
Approach and Insights
During my time research I realized that grocery stores fulfilled a similar functional but completely different social and emotional needs for every individuals . While older individuals enjoyed and relied on the feel and touch of the products at the store to determine quality and need of purchasing , the younger shoppers preferred the convenience of online shopping . Visualization as a tool brings great value to design thinkers as it helps them perceive user journey of a product or service and thus enabling clients to create the perfect user experience . Through this app my team and I not only developed it for the sole purpose of enhancing sales but also as a means of giving the franchise the appeal of bringing families closer to each other . Journey mapping and ethnographic interviews were our core means of collecting data and thus understand user experience in the process . To best see the viability of the app would be to track the total number active users every week and measure satisfaction rates through the app .
One of the main insights I gained during this project is that as a designer one must not focus on the unique selling point of the product and assume the solution that the user needs but focus on the unique buyer rate instead which can best be understood by creating a problem question that best captures the essence of what the user is trying to convey .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection- Visualization
Challenge and selection
The use of visualization in today ’s world is of extreme value as it forms a core tool through the means we communicate to one and other whether were aware of it or not . It is an extremely useful design thinking tool when it comes to matters of complex problem solving as it helps unlock a different part of our brain in order to enhance our creativity and help streamline the design thinking process . During my time at Hyper Island a design thinking firm I was tasked with dealing with multiple tech firms but this time for the first time my team and I was given responsibility to work with one of Singapore ’s largest grocery store franchises where they came to us with a problem of wanting to improve customer shopping experience while in the store as they felt that sales had n’t improved in over years for the reason being that customers do n’t spend as much time shopping as they did in the past .
As a customer and Singaporean myself I have known for a fact that the country ’s population has always been on the rise and Singaporean ’s in general love to shop and spend most of their time in malls . So why are n’t shoppers spending more time at the stores browsing than just buying what ’s needed and paying for it ? Hence to solve this problem and really get into the mind of the user , my team and I decided to use Visualization tools such as ethnographic interviews and user experience journey mapping .
Application
We interviewed 20 candidates from different social backgrounds with the sole purpose of finding the grocery store ’s functional , social and emotional need in these individuals ’ lives and what we found was quite surprising . We found that over 70 % of the interviewees would either shop with their entire family over the weekends or go individually during the week as most parents , elderly couples and individuals , still prefer to touch and feel their products before buying them . While the remaining 30 % were millennials who were either students or newly employed individuals who would rather spend their time shopping for groceries online than having to actually go to the store as observing the products before purchase was n’t a priority . We futher carried on our research by mapping out the journey of families as to why they shop only on weekends . During this process we found out that parents find it hard to convince their children to go grocery shopping as it is seen as a boring and mundane activity . Children would rather spend their time sitting at home and playing on their mobile devices than having to go out and shop with parents as the children from past experience know that all their shopping desires and wants at the store will be turned down by the parents for purposes of health and saving money .
Through journey mapping we found that families spend the most time at grocery stores but over the years have stopped spending as much time mainly because it is extremely tedious to convince the children the importance of spending family time and once they are in the store the children are extremely difficult to deal with . Hence most families are starting to resort to online grocery shopping over the years . With this day and age technology has improved a great deal to the extent children do not want to do anything but look at their devices . So based on the data collected , we wondered what the
best solution could be , whereby parents and children can once again have a pleasurable and educational shopping experience without the cause of any behavioral changes to either one of them . Thus the solution we can up with was that of a nationwide grocery store treasure hunt app for the franchise . Through this app one could choose the store of choice and pre pay for their groceries whereby on their digital devices and upon doing so an interactive and easy to use treasure map would open up on the devices thus allowing children to use the map to help navigate the parents to the groceries in the store . The app allows the children to scan the grocery items to obtain points which can later on be used to either redeem a gift for the children or a discount for the parents . To educate the children through this shopping experience , a nutritional pop up box appears for every item that is scanned on the device .
Approach and Insights
During my time research I realized that grocery stores fulfilled a similar functional but completely different social and emotional needs for every individuals . While older individuals enjoyed and relied on the feel and touch of the products at the store to determine quality and need of purchasing , the younger shoppers preferred the convenience of online shopping . Visualization as a tool brings great value to design thinkers as it helps them perceive user journey of a product or service and thus enabling clients to create the perfect user experience . Through this app my team and I not only developed it for the sole purpose of enhancing sales but also as a means of giving the franchise the appeal of bringing families closer to each other . Journey mapping and ethnographic interviews were our core means of collecting data and thus understand user experience in the process . To best see the viability of the app would be to track the total number active users every week and measure satisfaction rates through the app .
One of the main insights I gained during this project is that as a designer one must not focus on the unique selling point of the product and assume the solution that the user needs but focus on the unique buyer rate instead which can best be understood by creating a problem question that best captures the essence of what the user is trying to convey .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20069 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Challenge & Selection
Recently I happened to be at a ‘ formal ’ meeting seated around a table trying to verbalize a problem and develop a concept . 30 minutes into the meeting someone had the courage to break the formality and started to draw on a piece of paper . What happened next did n’t surprise me . It ’s not the art that mattered , but the surfacing of the problem , conceptualizing ideas and gaining the engagement to shape it better .Visualization is a core component of the way that we communicate , whether we 're aware of it or not . When we ’re dealing with very complex problems , we ’re enacting a different kind of problem solving that has to bring in more than just logic . Visualization is really important for the process of Design Thinking because it 's actually a way of unlocking a different part of our brain . It allows me to think in a non - verbal way and access parts of our brain , our creativity . Most design thinkers call visualization as “ the mother of all design tools ” , because they are used in every stage of the design thinking process .
Application
Visualization is equal parts listening , thinking and drawing . Listening is the input , thinking is the processing and drawing is the output . These three skills work together equally in understanding complexity , visualizing outcomes to create new possibilities .
It 's really important to be able to understand the way that you communicate with people . The primary tools for thinking visually are really just mastering some basic elements of imagining people , spaces , situations and actions or movements . It 's very easy to create a simple diagram and most anyone can draw a stick figure , a circle , a square , or an arrow . Those are the basic building blocks of creating a Visualization . We can unlock the power to think differently by doodling . Alicia Diane Durand ’s Discovery Doodles - The complete series is a good starting point if you are in search of confidence and
want to learn basic visual elements . I try to practice with and learn from my three little girls Khairah ( 7 ) , Safiyah ( 4 ) and Hannah ( 2 ) . The kids doodle naturally not afraid of judgement . I am not a Picasso . I might not pass the high- school ‘ arts ’ exam even if return to it once again .
The world will always need people who can see the bigger picture - those who listen , who find patterns , and make connections . The world around us is complex and needs us to strengthen our ability capture and organize ideas . We need more clarity . We need more shared understanding . We need more simplicity . The more likely you are to achieve a sense of agreement and consensus with people , the more you are likely to draw out conversation . In an environment where your ability to get things done and to solve problems is dependent on other people being able to understand you and align their ideas with yours .
Insight & Approach
I think that people will find that once they start getting in the habit of doing that , you quickly see how the rest of the room responds to you when you get up and you start drawing . This can be a little intimidating at first for some .
When you get to concept development , Visualization becomes incredibly useful . Your brain is creating pictures of something that does n't yet exist . It 's creating pictures of something that will soon be . As we move forward into prototyping , we get much more detailed in the way that we start to visualize . Then we create very complex diagrams or maps of how we think the customer experience is going to work ideally . Pictures and images enable us to not only help people understand what it is we 're trying to do but to help persuade them in the worthiness of that particular idea or the strength of that concept .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Challenge & Selection
Recently I happened to be at a ‘ formal ’ meeting seated around a table trying to verbalize a problem and develop a concept . 30 minutes into the meeting someone had the courage to break the formality and started to draw on a piece of paper . What happened next did n’t surprise me . It ’s not the art that mattered , but the surfacing of the problem , conceptualizing ideas and gaining the engagement to shape it better .Visualization is a core component of the way that we communicate , whether we 're aware of it or not . When we ’re dealing with very complex problems , we ’re enacting a different kind of problem solving that has to bring in more than just logic . Visualization is really important for the process of Design Thinking because it 's actually a way of unlocking a different part of our brain . It allows me to think in a non - verbal way and access parts of our brain , our creativity . Most design thinkers call visualization as “ the mother of all design tools ” , because they are used in every stage of the design thinking process .
Application
Visualization is equal parts listening , thinking and drawing . Listening is the input , thinking is the processing and drawing is the output . These three skills work together equally in understanding complexity , visualizing outcomes to create new possibilities .
It 's really important to be able to understand the way that you communicate with people . The primary tools for thinking visually are really just mastering some basic elements of imagining people , spaces , situations and actions or movements . It 's very easy to create a simple diagram and most anyone can draw a stick figure , a circle , a square , or an arrow . Those are the basic building blocks of creating a Visualization . We can unlock the power to think differently by doodling . Alicia Diane Durand ’s Discovery Doodles - The complete series is a good starting point if you are in search of confidence and
want to learn basic visual elements . I try to practice with and learn from my three little girls Khairah ( 7 ) , Safiyah ( 4 ) and Hannah ( 2 ) . The kids doodle naturally not afraid of judgement . I am not a Picasso . I might not pass the high- school ‘ arts ’ exam even if return to it once again .
The world will always need people who can see the bigger picture - those who listen , who find patterns , and make connections . The world around us is complex and needs us to strengthen our ability capture and organize ideas . We need more clarity . We need more shared understanding . We need more simplicity . The more likely you are to achieve a sense of agreement and consensus with people , the more you are likely to draw out conversation . In an environment where your ability to get things done and to solve problems is dependent on other people being able to understand you and align their ideas with yours .
Insight & Approach
I think that people will find that once they start getting in the habit of doing that , you quickly see how the rest of the room responds to you when you get up and you start drawing . This can be a little intimidating at first for some .
When you get to concept development , Visualization becomes incredibly useful . Your brain is creating pictures of something that does n't yet exist . It 's creating pictures of something that will soon be . As we move forward into prototyping , we get much more detailed in the way that we start to visualize . Then we create very complex diagrams or maps of how we think the customer experience is going to work ideally . Pictures and images enable us to not only help people understand what it is we 're trying to do but to help persuade them in the worthiness of that particular idea or the strength of that concept .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10324 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection using Mind Mapping tool
Challenge :
One of my main tasks as a computer science engineer specialized in payment system solutions is to support bank institutions to select what payment systems are better suited for their organization , especially what type of payment terminals such as ATMs they need to integrate , what type of card products they need to create for their clients and what are the payment platforms they need to integrate to their system .
The bank needs are discussed in meetings in collaboration with their representatives . The main tool that we use is the Mind Mapping design tool .
Selection :
The mind mapping tool helps me and customers here banks know better what they really need as payment applications , to take note and consolidate information in a clear way from different individuals both in my team and theirs .
Application :
As mentioned the discussion of bank needs in payment solutions are held in meetings with representatives and stakeholders of the bank . We first define what topic we will discuss , for example what payment terminal should be integrated to their system to solve their payment problems with their clients . To process we use a white board to draw the map . We first write the title of the project they want to integrate ‘ new payment ATM terminal ’ in a circle in the center of the board then we dive deeper to the topic by creating main branches such as : current type ATM terminal that are already in production , locations we want to put the new type of ATM , how we will provide the atm and from where , what are the budget etc . we use very short phrases or single words while writing the branches . Then we rearrange and structure the map using software tools and images as atm photos and atm brands and colors to improve memory retention for all the participants .
Insights :
This way of brainstorming using mind mapping tool really help us to understand better the needs our custemers , to define a scope such as what brand of atm terminal will be better suited for the production environment of the bank system and what are the main parts that need to be changed to readapt the existing data , to generate new ideas from each one in the meeting , and finally to understand the data the bank would provide us and extract the meaning from it . This tool helps us as well to understand the difficulties that will occur while processing and minimize the risk of failure of the project .
Approach :
My organization and I had already gone through multiple design thinking activities , the mind mapping has helped us restructure our ideas and understand better one another . I think what we need in our organization to improve innovation is to apply more the learning lunch design tool in our projects to better experience the assumptions gathered in real environments and better provide services in term of payment system to our customers .
Tina Shields
| EMAIL:
ID_NUM:
NAME_STUDENT: Tina Shields
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection using Mind Mapping tool
Challenge :
One of my main tasks as a computer science engineer specialized in payment system solutions is to support bank institutions to select what payment systems are better suited for their organization , especially what type of payment terminals such as ATMs they need to integrate , what type of card products they need to create for their clients and what are the payment platforms they need to integrate to their system .
The bank needs are discussed in meetings in collaboration with their representatives . The main tool that we use is the Mind Mapping design tool .
Selection :
The mind mapping tool helps me and customers here banks know better what they really need as payment applications , to take note and consolidate information in a clear way from different individuals both in my team and theirs .
Application :
As mentioned the discussion of bank needs in payment solutions are held in meetings with representatives and stakeholders of the bank . We first define what topic we will discuss , for example what payment terminal should be integrated to their system to solve their payment problems with their clients . To process we use a white board to draw the map . We first write the title of the project they want to integrate ‘ new payment ATM terminal ’ in a circle in the center of the board then we dive deeper to the topic by creating main branches such as : current type ATM terminal that are already in production , locations we want to put the new type of ATM , how we will provide the atm and from where , what are the budget etc . we use very short phrases or single words while writing the branches . Then we rearrange and structure the map using software tools and images as atm photos and atm brands and colors to improve memory retention for all the participants .
Insights :
This way of brainstorming using mind mapping tool really help us to understand better the needs our custemers , to define a scope such as what brand of atm terminal will be better suited for the production environment of the bank system and what are the main parts that need to be changed to readapt the existing data , to generate new ideas from each one in the meeting , and finally to understand the data the bank would provide us and extract the meaning from it . This tool helps us as well to understand the difficulties that will occur while processing and minimize the risk of failure of the project .
Approach :
My organization and I had already gone through multiple design thinking activities , the mind mapping has helped us restructure our ideas and understand better one another . I think what we need in our organization to improve innovation is to apply more the learning lunch design tool in our projects to better experience the assumptions gathered in real environments and better provide services in term of payment system to our customers .
Tina Shields
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Tina Shields"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12198 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
The tool I selected is storytelling ; since I used to work giving tours on my college , and to keep the future students , many of them not knowing what to study or what college should they select , storytelling was a nice tool to make them know how things might be like or to reduce their doubts . Sharing stories with future college students often also helped me to inspire myself and remember what I am studying for , and hopefully I had inspired some people to study too . A lot of times they are not even sure . Sometimes some students win challenges or stuff like that , and get time in the college as a reward , in which they get to know the place and most than other things work on the laboratories , which is a good way to help them decide their future careers regardless the college they choose , since that is more valuable ; using my experience to help them to manage themselves in the area and process taken on it . Their feedback is something useful , since it helps to develop more strategies to get their attention , which can also be obtainable by asking them to tell stories about their experience in other tours , which might lead to an improvement in helping people to choose their careers .
Application
I do not have any story of storytelling in particular , but there is one that I would like to address on this section , since I am not in a college from the first world , we do n’t have the last equipment on the laboratories , and almost all the resources go to the investigation area , so we even have to work with expired reagents , and sometimes the equipment stops working or does n’t work correctly , even with that we manage to make things work , since one teacher once told me that in the laboratories I might get to work they would n’t have last model equipment , but the important thing is to know how they work , learn how to use them and what are they for , and make the best you can with the things you have , I ’ve been trying my best to keep up with the work on there until the pandemic started , but even with problems like this we ’ve managed to keep working on the laboratory , with things as online tours or going to the laboratory to broadcast a laboratory class . The point of this stories is to do everything you can even with limited resources , it might help you in the future , teach you how to manage better the things you got and be better on many aspects . Telling this to students also helped them to get to know the current situation not only of my college , but of my country , and how to improve with the resources they have , and to choose a career .
Insight & Approach
After all I have told , I can tell that it ’s been helpful on some ways , such as interviews for works , or training new interns , knowing what to tell them and how to help them , using stories to help them understand how thinks works and make them know things that might be useful in their futures ; also getting to know more people has been great to develop more ways to attract their interest , something that might be helpful on developing new stories . The best thing of having interns is also getting someone that can help you in your work , and overall , that getting to know someone who can also tell you stories to improve yourself and make things better , because sometimes a story even can help to cheer up someone , or to help them realize the importance of their work .
I think that some stories might have a greater impact than the teller think they have , but it depends on many factors , such as how and when it is told , and what is the listener thinking on that moment .
An alternative approach could be visualization , this way we could figure out problems just by thinking of them , and give some solutions based on that , both approaches could be used together , since sometimes story telling goal is to teach and help to make that the history does not repeat itself .
I am still studying , and I think that stories have an effect not only on our personal life , but in our careers and how we manage to keep going every day .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
The tool I selected is storytelling ; since I used to work giving tours on my college , and to keep the future students , many of them not knowing what to study or what college should they select , storytelling was a nice tool to make them know how things might be like or to reduce their doubts . Sharing stories with future college students often also helped me to inspire myself and remember what I am studying for , and hopefully I had inspired some people to study too . A lot of times they are not even sure . Sometimes some students win challenges or stuff like that , and get time in the college as a reward , in which they get to know the place and most than other things work on the laboratories , which is a good way to help them decide their future careers regardless the college they choose , since that is more valuable ; using my experience to help them to manage themselves in the area and process taken on it . Their feedback is something useful , since it helps to develop more strategies to get their attention , which can also be obtainable by asking them to tell stories about their experience in other tours , which might lead to an improvement in helping people to choose their careers .
Application
I do not have any story of storytelling in particular , but there is one that I would like to address on this section , since I am not in a college from the first world , we do n’t have the last equipment on the laboratories , and almost all the resources go to the investigation area , so we even have to work with expired reagents , and sometimes the equipment stops working or does n’t work correctly , even with that we manage to make things work , since one teacher once told me that in the laboratories I might get to work they would n’t have last model equipment , but the important thing is to know how they work , learn how to use them and what are they for , and make the best you can with the things you have , I ’ve been trying my best to keep up with the work on there until the pandemic started , but even with problems like this we ’ve managed to keep working on the laboratory , with things as online tours or going to the laboratory to broadcast a laboratory class . The point of this stories is to do everything you can even with limited resources , it might help you in the future , teach you how to manage better the things you got and be better on many aspects . Telling this to students also helped them to get to know the current situation not only of my college , but of my country , and how to improve with the resources they have , and to choose a career .
Insight & Approach
After all I have told , I can tell that it ’s been helpful on some ways , such as interviews for works , or training new interns , knowing what to tell them and how to help them , using stories to help them understand how thinks works and make them know things that might be useful in their futures ; also getting to know more people has been great to develop more ways to attract their interest , something that might be helpful on developing new stories . The best thing of having interns is also getting someone that can help you in your work , and overall , that getting to know someone who can also tell you stories to improve yourself and make things better , because sometimes a story even can help to cheer up someone , or to help them realize the importance of their work .
I think that some stories might have a greater impact than the teller think they have , but it depends on many factors , such as how and when it is told , and what is the listener thinking on that moment .
An alternative approach could be visualization , this way we could figure out problems just by thinking of them , and give some solutions based on that , both approaches could be used together , since sometimes story telling goal is to teach and help to make that the history does not repeat itself .
I am still studying , and I think that stories have an effect not only on our personal life , but in our careers and how we manage to keep going every day .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 8839 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping
Challenges and Selection
The first tool I use is mind mapping , to solve the problems I often face on campus is mind mapping .
Mind mapping is an initiative than can be used for brainstorming , interviews , meeting , project management , presentations , to decision making . With this approach , I was able to solve carious difficulties I faced while designing a product , such as find a suitable material , choose a color that matches the product to be produced .
Application
I started the process by separating several elements first , such as product appearance , material ,
product size and target user , so that the expected results can be more satisfactory . In designing this “ TankBag ” , I promote the comfort of sport fairing motorcycle users when carrying a bag . So , users do n’t have to put it on their bag because it will give a heavy load and can increase work productivity . Currently I am still waiting for the results of interviews from several sources to complete this design because the problems I face are still quite a lot and this mind mapping really helped me in this design .
Insight & Approach
Observations were made on the target user , ergonomics factors and materials used for the design
process because everything is interconnected , so that requires an understanding of people and what their needs are . Driving using a sport fairing motorbike , then carrying a bag with a heavy load and an ergonomic bag design will cause the user to feel uncomfortable which can hamper the user 's mobility at work . Since I found that this design still had a lot of things to work on , I apply that mind mapping as the best solution for this design .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping
Challenges and Selection
The first tool I use is mind mapping , to solve the problems I often face on campus is mind mapping .
Mind mapping is an initiative than can be used for brainstorming , interviews , meeting , project management , presentations , to decision making . With this approach , I was able to solve carious difficulties I faced while designing a product , such as find a suitable material , choose a color that matches the product to be produced .
Application
I started the process by separating several elements first , such as product appearance , material ,
product size and target user , so that the expected results can be more satisfactory . In designing this “ TankBag ” , I promote the comfort of sport fairing motorcycle users when carrying a bag . So , users do n’t have to put it on their bag because it will give a heavy load and can increase work productivity . Currently I am still waiting for the results of interviews from several sources to complete this design because the problems I face are still quite a lot and this mind mapping really helped me in this design .
Insight & Approach
Observations were made on the target user , ergonomics factors and materials used for the design
process because everything is interconnected , so that requires an understanding of people and what their needs are . Driving using a sport fairing motorbike , then carrying a bag with a heavy load and an ergonomic bag design will cause the user to feel uncomfortable which can hamper the user 's mobility at work . Since I found that this design still had a lot of things to work on , I apply that mind mapping as the best solution for this design .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19205 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Learning Launch
Challenge :
I ’m leading the digital transformation program within operating facilities . Digital transformation
introduces distributive technologies that are usually challenged and resisted . This is contributed to the fact that digital transformation has an impact on the roles , responsibilities and might require organizational restructuring that may result in eliminating some jobs ( e.g. , use of robotics to manage warehouses instead of human operator ) and creating new ones ( e.g. , robotic engineers ) . The resistance can be contributed to the uncertainties associated with the proposed changes , difficulty of un - training and re - training individuals on new jobs , lack of career paths and advancements in newly created roles . This contributes to the lack of interest in joining the new roles , or lack of the training programs itself . Studies reveals though , that there is resistance in deploying these technologies from operating facilities personnel ( especially middle managers ) who like to keep control of the data access and avoid reports that could magnify issues and inefficiency within operations . In other words , organizational and behavioral issues are usually the barriers that limits the realization of the full digital transformational benefits . Implementation of technologies without securing the adoption and utilization of these technologies ( i.e. , doing things in a more efficient and innovative way ) , is a wasted effort . Adoption and change management are among the most difficult challenges preventing the benefits of the digital transformation
Selection :
Several design thinking and fair practices have been used throughout the journey of digital transformation . Thus , Learning Launch was selected as a tool to evaluate the hypothesis and assumptions of the best change management approach , select what the light bulbs that work , tweak assumptions and trash what did n’t work as detailed in the Learning Launch Tool video by Thomas Rion .
Application :
The hypothesis followed was that the “ fair practice ” of involving the end users in the design and implementation of the digital transformation projects improves the adoption management level . The design of the Learning Launch is as follows :
Learning Launch Design Key Assumptions to Test Learning Launch#1
Value Test : to evaluate the best change management approach by examining the expected value of the digital transformation form the end user ’s perspectives and evaluate if they are willing to use it . The involvement of end users increases the level of adoption . Execution Test : selecting a unit within a site to pilot and evaluate what works and what did n’t work before proceeding with the implementation . This includes checking if the co- development is to be followed or just the fair practice of keeping people involved in the design
Who : end users and middle managers Where : operating facilities How : conducting ethnographic interviews , brainstorming sessions , seeking feedback , co- creation Cost : $ 100 K Time : 3 months
phase . This is used as a prototype and the result is used for scaling up . Scale Test : scaling up the implementation to the whole site after selecting what works ( fair- practice ) , tweaking the assumption and pivoting what did n’t work ( co - development ) .
Insight
The learning launch tool helps in testing the hypothesis by facilitating the involvement of the end - users or customers , that helped in prioritizing the assumptions followed by the team of evaluating the effectiveness of co - development and fair practices . The test resulted in selecting the “ fair practice ” or involving the end users in the design process ( not the development ) as the best approach to increase the adoption level . As the demography of the end users and middle managers are almost the same across all operating facilities , the team elected to stop testing , adjusting the assumption to focus on the involvement and then scaling up the approach accordingly . This insight helps in focusing the team ’s effort and adjusting accordingly . It also helps addressing the challenge of adoption management by increasing the level of awareness and thus acceptance from end users .
Approach
Different tools have been used in the design thinking process , including mind mapping , brainstorming , etc . and the Launch Learn was found to be the best fit for the adoption management process . The comprehensive component of the Learning Launch including stating the hypothesis , stating the key assumptions , map it to the customers ’ needs , defend it , prioritize and select the most appropriate tools have helped in focusing the team ’s effort . The confirmed data that the “ fair practice ” was a better approach and assumption than the co - development was an insight that helped in catering future launches to focus continuing the development of digital transformation using “ fair practice ” rather than co - development .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Learning Launch
Challenge :
I ’m leading the digital transformation program within operating facilities . Digital transformation
introduces distributive technologies that are usually challenged and resisted . This is contributed to the fact that digital transformation has an impact on the roles , responsibilities and might require organizational restructuring that may result in eliminating some jobs ( e.g. , use of robotics to manage warehouses instead of human operator ) and creating new ones ( e.g. , robotic engineers ) . The resistance can be contributed to the uncertainties associated with the proposed changes , difficulty of un - training and re - training individuals on new jobs , lack of career paths and advancements in newly created roles . This contributes to the lack of interest in joining the new roles , or lack of the training programs itself . Studies reveals though , that there is resistance in deploying these technologies from operating facilities personnel ( especially middle managers ) who like to keep control of the data access and avoid reports that could magnify issues and inefficiency within operations . In other words , organizational and behavioral issues are usually the barriers that limits the realization of the full digital transformational benefits . Implementation of technologies without securing the adoption and utilization of these technologies ( i.e. , doing things in a more efficient and innovative way ) , is a wasted effort . Adoption and change management are among the most difficult challenges preventing the benefits of the digital transformation
Selection :
Several design thinking and fair practices have been used throughout the journey of digital transformation . Thus , Learning Launch was selected as a tool to evaluate the hypothesis and assumptions of the best change management approach , select what the light bulbs that work , tweak assumptions and trash what did n’t work as detailed in the Learning Launch Tool video by Thomas Rion .
Application :
The hypothesis followed was that the “ fair practice ” of involving the end users in the design and implementation of the digital transformation projects improves the adoption management level . The design of the Learning Launch is as follows :
Learning Launch Design Key Assumptions to Test Learning Launch#1
Value Test : to evaluate the best change management approach by examining the expected value of the digital transformation form the end user ’s perspectives and evaluate if they are willing to use it . The involvement of end users increases the level of adoption . Execution Test : selecting a unit within a site to pilot and evaluate what works and what did n’t work before proceeding with the implementation . This includes checking if the co- development is to be followed or just the fair practice of keeping people involved in the design
Who : end users and middle managers Where : operating facilities How : conducting ethnographic interviews , brainstorming sessions , seeking feedback , co- creation Cost : $ 100 K Time : 3 months
phase . This is used as a prototype and the result is used for scaling up . Scale Test : scaling up the implementation to the whole site after selecting what works ( fair- practice ) , tweaking the assumption and pivoting what did n’t work ( co - development ) .
Insight
The learning launch tool helps in testing the hypothesis by facilitating the involvement of the end - users or customers , that helped in prioritizing the assumptions followed by the team of evaluating the effectiveness of co - development and fair practices . The test resulted in selecting the “ fair practice ” or involving the end users in the design process ( not the development ) as the best approach to increase the adoption level . As the demography of the end users and middle managers are almost the same across all operating facilities , the team elected to stop testing , adjusting the assumption to focus on the involvement and then scaling up the approach accordingly . This insight helps in focusing the team ’s effort and adjusting accordingly . It also helps addressing the challenge of adoption management by increasing the level of awareness and thus acceptance from end users .
Approach
Different tools have been used in the design thinking process , including mind mapping , brainstorming , etc . and the Launch Learn was found to be the best fit for the adoption management process . The comprehensive component of the Learning Launch including stating the hypothesis , stating the key assumptions , map it to the customers ’ needs , defend it , prioritize and select the most appropriate tools have helped in focusing the team ’s effort . The confirmed data that the “ fair practice ” was a better approach and assumption than the co - development was an insight that helped in catering future launches to focus continuing the development of digital transformation using “ fair practice ” rather than co - development .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10779 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Challenge & Selection
Before start studying about design thinking and it ’s tools like storytelling , for example , I used to like this type of approach technique even without know what it really was . I am mechanical engineering student and also a very enthusiastic of entrepreneurship , especially in refrigeration area , since I have been experienced 3 years of my graduation program as a scholarship student in the largest cooling lab of Latin America . Putting those things – mechanical engineering , entrepreneurship and refrigeration – together and adding it with my desire and appreciation for beer , I ’ve came up with a startup idea . Actually , I ’m developing a product which already exists , but it ’s potential is not well explored in Brazil in reason that we are used ( accommodated ) with another way of cooling beer . In other countries the product that I intend to start a business is called “ Kegerator ” , which is the mix of word “ Keg ” and “ refrigerator ” . In my country the similar product is known by “ chopeira ” and has lots of disadvantages , such as high energy consumption , poor mobility and design , but mainly , unsteady quality and waste of beer problems due to the foam formation . Despite of that , consumers still use chopeira instead of kegerator since there are no good manufactures of kegerators here in Brazil . So , my challenge is related to build a proper product in matter of sizing the refrigeration system , but most important I need to develop a business strategy that make people think about the good consumer experience after drink beer cooled by a kegerator .
Application
Once at a business meeting about my startup project of a kegerator factory , I unconsciously used storytelling tool in order to simplify my pitch . I was in front of 3 business man and the meeting was happening on Friday around 6 pm . Everybody , including myself , was tired and very excited to go out and have a beer pint in one of the pubs near the company building . At that point I was feeling anxious and decided to came up with the storytelling way to bring their attention . I started mentioning about that situation and ask them to imagine , if once they arrive in one of those pubs and order a beer how bad would be if that beer came warm and not tasting well . They laughed and starting paying attention to my pitch . Then I continue and told them that it could occur in reason of many factors , especially because of the cooling technology used by chopeira in those pubs .
Insight & Approach
After that I was able to explain about the whole project including “ bother ” things such as the refrigeration system , design of the product business strategy and so on . Remember such story made me feel encouraged to invest time to improve my storytelling skills , because I had the insight that people stay open to listen new ideas when you try to be empathic with their situation . And the obvious point is that people are costumers , which means that storytelling is the appropriate approach when dealing business pitch , mainly .
I would like to share that at this moment my company project is taking place in Brazil and my only regret is to not be aware of those design thinking techniques before . As Maria said the whole course , we all have it inside us , we just not use it consciously before we know it is a tool .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Challenge & Selection
Before start studying about design thinking and it ’s tools like storytelling , for example , I used to like this type of approach technique even without know what it really was . I am mechanical engineering student and also a very enthusiastic of entrepreneurship , especially in refrigeration area , since I have been experienced 3 years of my graduation program as a scholarship student in the largest cooling lab of Latin America . Putting those things – mechanical engineering , entrepreneurship and refrigeration – together and adding it with my desire and appreciation for beer , I ’ve came up with a startup idea . Actually , I ’m developing a product which already exists , but it ’s potential is not well explored in Brazil in reason that we are used ( accommodated ) with another way of cooling beer . In other countries the product that I intend to start a business is called “ Kegerator ” , which is the mix of word “ Keg ” and “ refrigerator ” . In my country the similar product is known by “ chopeira ” and has lots of disadvantages , such as high energy consumption , poor mobility and design , but mainly , unsteady quality and waste of beer problems due to the foam formation . Despite of that , consumers still use chopeira instead of kegerator since there are no good manufactures of kegerators here in Brazil . So , my challenge is related to build a proper product in matter of sizing the refrigeration system , but most important I need to develop a business strategy that make people think about the good consumer experience after drink beer cooled by a kegerator .
Application
Once at a business meeting about my startup project of a kegerator factory , I unconsciously used storytelling tool in order to simplify my pitch . I was in front of 3 business man and the meeting was happening on Friday around 6 pm . Everybody , including myself , was tired and very excited to go out and have a beer pint in one of the pubs near the company building . At that point I was feeling anxious and decided to came up with the storytelling way to bring their attention . I started mentioning about that situation and ask them to imagine , if once they arrive in one of those pubs and order a beer how bad would be if that beer came warm and not tasting well . They laughed and starting paying attention to my pitch . Then I continue and told them that it could occur in reason of many factors , especially because of the cooling technology used by chopeira in those pubs .
Insight & Approach
After that I was able to explain about the whole project including “ bother ” things such as the refrigeration system , design of the product business strategy and so on . Remember such story made me feel encouraged to invest time to improve my storytelling skills , because I had the insight that people stay open to listen new ideas when you try to be empathic with their situation . And the obvious point is that people are costumers , which means that storytelling is the appropriate approach when dealing business pitch , mainly .
I would like to share that at this moment my company project is taking place in Brazil and my only regret is to not be aware of those design thinking techniques before . As Maria said the whole course , we all have it inside us , we just not use it consciously before we know it is a tool .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12168 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for Innovation ( Assignment )
Reflection : Learning Launch
1 ) Challenge :
Being part of a team of Business Analysts for a technology company I often come across challenges where I need to work on UX research and come up with changes in our current UI to enhance the user experience . One such challenge was the introduction of a strict format of addresses for online product that would streamline the user data making it easier for our users to search for a particular address on the product as well as help our backend developers in putting these addresses on product in an easier way . The challenge given to me was to come up with a particular format that will be easier for the front end user to understand as well as the backend developers to implement .
2 ) Selection :
The tool selected to cater to this challenge was ‘ Learning Launch Process ’ . Such a tool is handy in cases where we understand the problem statement as well as the assumptions associated with it . The assumptions which were taken here are : i ) that our front end users provide us with the correct data most of the time ii ) the backend developers were well versed with the tool and any change in the policy or format of the work will not affect their current productivity . iii ) the proposed change in the UI will not affect the other attributes or features of the UI . The hypothesis which we were following here was that with a proposed introduction of a strict address format will further increase the correctness of the user data and increase the overall user experience related to the UI . The proposed hypothesis along with the assumptions had a high value creation in terms of UX and UI enhancement . It was easy to execute as only a change in UI was to be proposed . It had high scalability in terms of the fact that if successful can be easily scaled to other features of the UI with minimum alterations .
3 ) Application :
Based on the hypothesis and assumptions listed , I came up with prioritization of the key assumptions in order to design a test for the same . The first priority assumption was :
i ) that our front end users provide us with the correct data most of the time . For this key assumption I went through the historical data present with us regarding addresses issues for online product and could see patterns in terms of countries where there was a house number along with the name of the nearest street to that house had most structured data . For other countries where such a format was missing we had specific teams for that country that were guiding us with the format of the address to be followed . Hence , on a year on year basis the correctness of the user provided data remained fairly accurate . ii ) the backend developers were well versed with the tool and any change in the policy or format of the work will not affect their current productivity . For this , I had meetings with my colleagues from the operations , policy , project management team where we noted down concerns of each team regarding the teams productivity , error rates , accuracy , and other key metrics . As a part of secondary research we went through the data related to these key metrics . Brainstorming was done to come up with ideas for refreshers to be conducted for the developers . To conduct discussions within the teams by the respective team leads to understanding the pain points as well as conducting surveys to get data that would provide us insights about the effect of UI change at the backend . iii ) the proposed change in the UI will not affect the other attributes or features of the UI . Analysing the historical data along with a prototype of the new UI was introduced within the organisation to see and check for any changes in the functioning of other features and if there was any change in terms of user data for the other features .
4 ) Insights :
Through the learning launch tool , me & my team got a lot of insights that could be incorporated into the current UI . One such insight was not to make the address format a fix but to give it flexibility in the UI for users to provide accurate information depending upon their area of residence . Along with flexibility we provided users with a clear description about each field that needs to be filled and what exactly is the data that needs to be filled . We also introduced visual representation of the address provided by the user on the UI so that users can accurately provide the location of the address .
Finally once , the address was user data was submitted we would send them a confirmation mail regarding the same and once the address was verified by our backend developers and uploaded into the product we would again send a mail to the user giving them information regarding the same . This would create a sense of being a part of the entire process for the user which would further enhance the UX part .
5 ) Approach :
Learning Launch is an excellent tool when working in a scenario where we would be affecting multiple users of the product . It gives an holistic view of the approach and can be incorporated in any situation that has multiple stakeholders . Multiple stakeholders help to remove confirmation bias . The process not only helps in testing our hypothesis correctly but also comes up with an innovative approach to any problem which is a key for design thinking .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation ( Assignment )
Reflection : Learning Launch
1 ) Challenge :
Being part of a team of Business Analysts for a technology company I often come across challenges where I need to work on UX research and come up with changes in our current UI to enhance the user experience . One such challenge was the introduction of a strict format of addresses for online product that would streamline the user data making it easier for our users to search for a particular address on the product as well as help our backend developers in putting these addresses on product in an easier way . The challenge given to me was to come up with a particular format that will be easier for the front end user to understand as well as the backend developers to implement .
2 ) Selection :
The tool selected to cater to this challenge was ‘ Learning Launch Process ’ . Such a tool is handy in cases where we understand the problem statement as well as the assumptions associated with it . The assumptions which were taken here are : i ) that our front end users provide us with the correct data most of the time ii ) the backend developers were well versed with the tool and any change in the policy or format of the work will not affect their current productivity . iii ) the proposed change in the UI will not affect the other attributes or features of the UI . The hypothesis which we were following here was that with a proposed introduction of a strict address format will further increase the correctness of the user data and increase the overall user experience related to the UI . The proposed hypothesis along with the assumptions had a high value creation in terms of UX and UI enhancement . It was easy to execute as only a change in UI was to be proposed . It had high scalability in terms of the fact that if successful can be easily scaled to other features of the UI with minimum alterations .
3 ) Application :
Based on the hypothesis and assumptions listed , I came up with prioritization of the key assumptions in order to design a test for the same . The first priority assumption was :
i ) that our front end users provide us with the correct data most of the time . For this key assumption I went through the historical data present with us regarding addresses issues for online product and could see patterns in terms of countries where there was a house number along with the name of the nearest street to that house had most structured data . For other countries where such a format was missing we had specific teams for that country that were guiding us with the format of the address to be followed . Hence , on a year on year basis the correctness of the user provided data remained fairly accurate . ii ) the backend developers were well versed with the tool and any change in the policy or format of the work will not affect their current productivity . For this , I had meetings with my colleagues from the operations , policy , project management team where we noted down concerns of each team regarding the teams productivity , error rates , accuracy , and other key metrics . As a part of secondary research we went through the data related to these key metrics . Brainstorming was done to come up with ideas for refreshers to be conducted for the developers . To conduct discussions within the teams by the respective team leads to understanding the pain points as well as conducting surveys to get data that would provide us insights about the effect of UI change at the backend . iii ) the proposed change in the UI will not affect the other attributes or features of the UI . Analysing the historical data along with a prototype of the new UI was introduced within the organisation to see and check for any changes in the functioning of other features and if there was any change in terms of user data for the other features .
4 ) Insights :
Through the learning launch tool , me & my team got a lot of insights that could be incorporated into the current UI . One such insight was not to make the address format a fix but to give it flexibility in the UI for users to provide accurate information depending upon their area of residence . Along with flexibility we provided users with a clear description about each field that needs to be filled and what exactly is the data that needs to be filled . We also introduced visual representation of the address provided by the user on the UI so that users can accurately provide the location of the address .
Finally once , the address was user data was submitted we would send them a confirmation mail regarding the same and once the address was verified by our backend developers and uploaded into the product we would again send a mail to the user giving them information regarding the same . This would create a sense of being a part of the entire process for the user which would further enhance the UX part .
5 ) Approach :
Learning Launch is an excellent tool when working in a scenario where we would be affecting multiple users of the product . It gives an holistic view of the approach and can be incorporated in any situation that has multiple stakeholders . Multiple stakeholders help to remove confirmation bias . The process not only helps in testing our hypothesis correctly but also comes up with an innovative approach to any problem which is a key for design thinking .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13186 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design thinking - Storytelling to solve the problem
Challenge :
To understand elements that lead to success in higher education among first generation and low - income students .
Selection :
Listening to and empathizing with their needs , I gained enormous insights into the types of
support services and mentoring first gens feel will help them navigate the academic and social
challenges they face from the time they complete high school throughout college . Anxiety and
bewilderment are patterns of behavior I found among first generation low - income students when
they share stories about their first encounter with campus culture . Many feel like outsiders ,
confused by the academy ’s social and academic expectations .
Application :
I start mind mapping about The social isolation , low self - confidence , and academic paralysis
generated by these feelings seem to melt away among first generation / low - income students
who study abroad . Why ? What happens when they and their middle- and upper - middle class
peers travel to countries and experience unfamiliar cultures and languages ? Reports document
changes in behaviour among first generation / low - income students : an increase in confidence ,
self - efficacy , openness , perceptual acuity , resilience — general effectiveness in cross - cultural
situations .
Insight :
Are these trends anecdotal or are we really on to something ? Does study abroad add value to
the college experience of first generation / low - income students in ways that are fundamentally
different from their middle- and upper - middle class peers ?
Approach :
I will interview first generation / low - income students who have studied abroad and capture their
stories . I believe that listening with empathy is the first step toward explaining these unexplained
transformations .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design thinking - Storytelling to solve the problem
Challenge :
To understand elements that lead to success in higher education among first generation and low - income students .
Selection :
Listening to and empathizing with their needs , I gained enormous insights into the types of
support services and mentoring first gens feel will help them navigate the academic and social
challenges they face from the time they complete high school throughout college . Anxiety and
bewilderment are patterns of behavior I found among first generation low - income students when
they share stories about their first encounter with campus culture . Many feel like outsiders ,
confused by the academy ’s social and academic expectations .
Application :
I start mind mapping about The social isolation , low self - confidence , and academic paralysis
generated by these feelings seem to melt away among first generation / low - income students
who study abroad . Why ? What happens when they and their middle- and upper - middle class
peers travel to countries and experience unfamiliar cultures and languages ? Reports document
changes in behaviour among first generation / low - income students : an increase in confidence ,
self - efficacy , openness , perceptual acuity , resilience — general effectiveness in cross - cultural
situations .
Insight :
Are these trends anecdotal or are we really on to something ? Does study abroad add value to
the college experience of first generation / low - income students in ways that are fundamentally
different from their middle- and upper - middle class peers ?
Approach :
I will interview first generation / low - income students who have studied abroad and capture their
stories . I believe that listening with empathy is the first step toward explaining these unexplained
transformations .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15492 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection : Storytelling
Challenge and Selection
One of the oldest tools for education is known as storytelling , but not every teacher
is conscious about its influence . For almost a decade I ’ve been working with teenagers who
are n’t motivated towards a subject or even attending to school . As a result , these
individuals can have social repercussions ; suffer from severe stress , low self - esteem , eating
disorders , anxiety or even depression ( among other issues ) .
In order to prevent these problems , I certainly believe that stories can have a great
impact in education , and through storytelling , teachers can be able to strength skills , and
support weaknesses improving the motivation of the learner . Therefore , I have decided to
create a program applying this tool , which is directed to high school students between 15
and 18 years old , in pursuance to achieve a higher and personalized education in this
context . Likewise , I wanted to be focused in one of the most common subjects that generate
difficulties and complications , known as physics .
Application
Since Design Thinking is considered a process , it is important to highlight that
before implementing storytelling , one needs to know and understand the audience . In this
case , I am dealing with two individuals : educators and learners . On first instance , there is a
common denominator of strict and though high school educators , whose only concern is
having good grades , but are not really worried in the student ’s education . On the other
hand , learners are known because of their concentration problems , their lack of interest , and
disrespectful manners . However , one can conclude that most of this behavior is due to their
demotivation towards subjects that are no longer attractive for them .
Taking into account the previous information , I developed a program in which
storytelling is the tool and physics the subject . This method provides educators a new form
of teaching by implementing stories in their classes , which can be made by different
characters and settings . Additionally , students can also be involved , since they can create
exhibitions explaining the most tedious topics , using some pedagogical aids , such as ludic
activities , costumes , theatre , and more ( e.g. , a 15 - year - old boy , presents a story based on
the Gravitational Theory , using an Isaac Newton ’s marionette and an apple ) . As a result ,
not only the teacher , but also the student becomes a storyteller .
Figure 1 .
Prototype made for the previous example : student and a marionette .
Insight and Approach
This program was indeed an effective method , and this subject was no longer a strict
and tough thing to teach or learn . In addition , these students were anxious to acquire more
knowledge and were attentive to something they did not saw any sense or importance
before . This insight , undoubtedly incentive many other educators in order to allow a
healthier environment in their classes , and the perception of making the learners
storytellers , improved abilities such as memory and thinking , developed creativity and
imagination , and least but not last , increased the level of motivation and interest of the
student .
For this reason , I think that storytelling is one of the best tools for education , and for
future activities I will try to implement it in other subjects , such as mathematics or
chemistry . Finally , I also learned that it is a great option that Design Thinking provides to
bring students a new and creative way of learning , accomplish goals , and solving problems ,
not only in their class , but in their daily life .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : Storytelling
Challenge and Selection
One of the oldest tools for education is known as storytelling , but not every teacher
is conscious about its influence . For almost a decade I ’ve been working with teenagers who
are n’t motivated towards a subject or even attending to school . As a result , these
individuals can have social repercussions ; suffer from severe stress , low self - esteem , eating
disorders , anxiety or even depression ( among other issues ) .
In order to prevent these problems , I certainly believe that stories can have a great
impact in education , and through storytelling , teachers can be able to strength skills , and
support weaknesses improving the motivation of the learner . Therefore , I have decided to
create a program applying this tool , which is directed to high school students between 15
and 18 years old , in pursuance to achieve a higher and personalized education in this
context . Likewise , I wanted to be focused in one of the most common subjects that generate
difficulties and complications , known as physics .
Application
Since Design Thinking is considered a process , it is important to highlight that
before implementing storytelling , one needs to know and understand the audience . In this
case , I am dealing with two individuals : educators and learners . On first instance , there is a
common denominator of strict and though high school educators , whose only concern is
having good grades , but are not really worried in the student ’s education . On the other
hand , learners are known because of their concentration problems , their lack of interest , and
disrespectful manners . However , one can conclude that most of this behavior is due to their
demotivation towards subjects that are no longer attractive for them .
Taking into account the previous information , I developed a program in which
storytelling is the tool and physics the subject . This method provides educators a new form
of teaching by implementing stories in their classes , which can be made by different
characters and settings . Additionally , students can also be involved , since they can create
exhibitions explaining the most tedious topics , using some pedagogical aids , such as ludic
activities , costumes , theatre , and more ( e.g. , a 15 - year - old boy , presents a story based on
the Gravitational Theory , using an Isaac Newton ’s marionette and an apple ) . As a result ,
not only the teacher , but also the student becomes a storyteller .
Figure 1 .
Prototype made for the previous example : student and a marionette .
Insight and Approach
This program was indeed an effective method , and this subject was no longer a strict
and tough thing to teach or learn . In addition , these students were anxious to acquire more
knowledge and were attentive to something they did not saw any sense or importance
before . This insight , undoubtedly incentive many other educators in order to allow a
healthier environment in their classes , and the perception of making the learners
storytellers , improved abilities such as memory and thinking , developed creativity and
imagination , and least but not last , increased the level of motivation and interest of the
student .
For this reason , I think that storytelling is one of the best tools for education , and for
future activities I will try to implement it in other subjects , such as mathematics or
chemistry . Finally , I also learned that it is a great option that Design Thinking provides to
bring students a new and creative way of learning , accomplish goals , and solving problems ,
not only in their class , but in their daily life .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14926 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualisation
Challenge & Selection
Of the tools presented in the lectures , visualisation is the one that I use most often . When working with stakeholders of different backgrounds and abstract ideas , starting to visualise the problem can help to create a common understanding . In these cases , conveying problems or ideas via visualisation seem more effective than verbal discussion alone .
During the development of a search functionality in a client facing app , I faced the challenge that technical stakeholders were discussing the search functionality ’s capabilities in terms of systems and data flows , while sales representatives ( which were my internal clients ) were discussing the search functionality ’s capabilities in terms of curated product offerings and lead generation .
Application
As the two stakeholder groups were unable to communicate with each other , I started to draft a paper - based visualisation of the search functionality within the client facing app . To achieve this , I printed out snippets from the existing user interface of the app and overlaid part of it with white paper , on which I sketched the search functionality . This rudimentary visualisation helped to steer the discussion into a productive direction , as both parties were able to discuss requirements for the search functionality based on something they knew ( i.e. the interface of the existing client facing app ) .
Insight
Using visualisation enabled the stakeholder to think outside of their siloed knowledge and focus on creating something new . We were able to do several different iterations of the embedded search functionality and found solutions for all the concern of the different stakeholders , before testing the MVP with clients ( in our client test lab ) .
Approach
A different approach , that could have been used to probably come to an equally good outcome , would have been the mind mapping tool presented in week 4 of this course . We could have printed out different existing search functionalities and use our client test lab to give the clients a tour of the different functionalities and then let them pick out the “ good stuff ” . Then we could have let them cluster the different functionalities . Finally , we would have been able to draw insights and connections from the clusters and translate them into requirements .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualisation
Challenge & Selection
Of the tools presented in the lectures , visualisation is the one that I use most often . When working with stakeholders of different backgrounds and abstract ideas , starting to visualise the problem can help to create a common understanding . In these cases , conveying problems or ideas via visualisation seem more effective than verbal discussion alone .
During the development of a search functionality in a client facing app , I faced the challenge that technical stakeholders were discussing the search functionality ’s capabilities in terms of systems and data flows , while sales representatives ( which were my internal clients ) were discussing the search functionality ’s capabilities in terms of curated product offerings and lead generation .
Application
As the two stakeholder groups were unable to communicate with each other , I started to draft a paper - based visualisation of the search functionality within the client facing app . To achieve this , I printed out snippets from the existing user interface of the app and overlaid part of it with white paper , on which I sketched the search functionality . This rudimentary visualisation helped to steer the discussion into a productive direction , as both parties were able to discuss requirements for the search functionality based on something they knew ( i.e. the interface of the existing client facing app ) .
Insight
Using visualisation enabled the stakeholder to think outside of their siloed knowledge and focus on creating something new . We were able to do several different iterations of the embedded search functionality and found solutions for all the concern of the different stakeholders , before testing the MVP with clients ( in our client test lab ) .
Approach
A different approach , that could have been used to probably come to an equally good outcome , would have been the mind mapping tool presented in week 4 of this course . We could have printed out different existing search functionalities and use our client test lab to give the clients a tour of the different functionalities and then let them pick out the “ good stuff ” . Then we could have let them cluster the different functionalities . Finally , we would have been able to draw insights and connections from the clusters and translate them into requirements .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19101 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I followed a project management training , so after a deep reflection , I
thought of creating an online restaurant , history to compete and surpass
physical restaurants .
But how do you get there ?
Selection
Seeing my lack fundamentally , I create a website in which I publish
different dishes . And to advertise , I target government officials who are too
busy in their offices and wow the people were interested in crowds , but
how can they be satisfied ?
Application
I started by buying at the beginning from another restaurant to make hom
delivery to my customers all those who subscribe to my website .
After a few weeks , my orders exceeded me and I hired order deliverers and
subsequently I made a loan to the bank and phew I managed to create my
dynamic restaurant .
Insight
So I applied the science of design thinking to my restaurant by creating an
online site for home delivery which did n't exist at all in my .
So with even more design thinking , I will make my restaurant the best .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I followed a project management training , so after a deep reflection , I
thought of creating an online restaurant , history to compete and surpass
physical restaurants .
But how do you get there ?
Selection
Seeing my lack fundamentally , I create a website in which I publish
different dishes . And to advertise , I target government officials who are too
busy in their offices and wow the people were interested in crowds , but
how can they be satisfied ?
Application
I started by buying at the beginning from another restaurant to make hom
delivery to my customers all those who subscribe to my website .
After a few weeks , my orders exceeded me and I hired order deliverers and
subsequently I made a loan to the bank and phew I managed to create my
dynamic restaurant .
Insight
So I applied the science of design thinking to my restaurant by creating an
online site for home delivery which did n't exist at all in my .
So with even more design thinking , I will make my restaurant the best .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15553 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Hector Momentos – Final Reflection
Challenge
I work as Head of Operations for a consulting firm that has over three decades of experience implementing training programs for micro , small and medium - sized enterprises ( SMEs ) . Given this trajectory , the organization ’s execution process -including consultant manuals and training toolkits- revolves around traditional on - site training programs . However , over the past year most of our projects have begun to include new digital solutions like mobile apps and e - learning platforms for SMEs . My challenge is that the current execution process does not consider digital projects , therefore it has been very difficult to standardize activities and to guarantee the quality of the implementation .
Selection
My team and I have decided to try the learning launch tool because we have already drafted a new execution process with a clear understanding of our pain points . However , we made the mistake of waiting for this new process to be more robust and almost perfect on paper before testing it out . Therefore , we figured using the learning launch tool would help us to quickly figure out what works best during the implementation process for digital training programs .
Application
We used an ongoing program with an e - learning platform designed for small businesses and entrepreneurs to receive training in topics such as sales , finance and accounting , inventory control , etc . Up until this point the program has failed to meet its goals on two key metrics : # of registered users and # of lessons completed by registered users .
We did a brainstorming session to decide on possible actions we could take to improve these metrics and we decided on two key assumptions that we shall validate in our learning launch :
1 ) The registration form it too long and complicated , therefore users begin but fail to
complete registration .
2 ) Users lack incentives to complete the lessons within the platforms
To validate our assumptions , we created a new registration form that reduced the mandatory fields from 20 to only 4 questions . In addition , we incorporated introduced loyalty points that could be earned for every completed lesson and then the loyalty points could be exchanged for different awards ( i.e. Netflix gift certificate , grocery store coupons , etc . ) .
Insight and Approach
We tested both changes on the platform for a full week and the results were evident : registration was up by 60 % and the average number of completed lessons per user went up by 35 % . We decided to establish design principles for any new project involving e- learning platforms for SMEs and the first two principles are : simplify the registration process and provide rewards to incentivize the completion of lessons / training modules .
From a broader perspective , thinking about the overall challenge of the organization ’s execution process , I understood the importance of running small experiments for each part of the process instead of simply drafting every piece of it on paper without validating any assumptions . Moving forward I will make sure to continue testing our new solutions with small learning launches that allow us to quickly determine the optimal implementation process for digital training programs .
| EMAIL:
ID_NUM:
NAME_STUDENT: Hector Momentos
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Hector Momentos – Final Reflection
Challenge
I work as Head of Operations for a consulting firm that has over three decades of experience implementing training programs for micro , small and medium - sized enterprises ( SMEs ) . Given this trajectory , the organization ’s execution process -including consultant manuals and training toolkits- revolves around traditional on - site training programs . However , over the past year most of our projects have begun to include new digital solutions like mobile apps and e - learning platforms for SMEs . My challenge is that the current execution process does not consider digital projects , therefore it has been very difficult to standardize activities and to guarantee the quality of the implementation .
Selection
My team and I have decided to try the learning launch tool because we have already drafted a new execution process with a clear understanding of our pain points . However , we made the mistake of waiting for this new process to be more robust and almost perfect on paper before testing it out . Therefore , we figured using the learning launch tool would help us to quickly figure out what works best during the implementation process for digital training programs .
Application
We used an ongoing program with an e - learning platform designed for small businesses and entrepreneurs to receive training in topics such as sales , finance and accounting , inventory control , etc . Up until this point the program has failed to meet its goals on two key metrics : # of registered users and # of lessons completed by registered users .
We did a brainstorming session to decide on possible actions we could take to improve these metrics and we decided on two key assumptions that we shall validate in our learning launch :
1 ) The registration form it too long and complicated , therefore users begin but fail to
complete registration .
2 ) Users lack incentives to complete the lessons within the platforms
To validate our assumptions , we created a new registration form that reduced the mandatory fields from 20 to only 4 questions . In addition , we incorporated introduced loyalty points that could be earned for every completed lesson and then the loyalty points could be exchanged for different awards ( i.e. Netflix gift certificate , grocery store coupons , etc . ) .
Insight and Approach
We tested both changes on the platform for a full week and the results were evident : registration was up by 60 % and the average number of completed lessons per user went up by 35 % . We decided to establish design principles for any new project involving e- learning platforms for SMEs and the first two principles are : simplify the registration process and provide rewards to incentivize the completion of lessons / training modules .
From a broader perspective , thinking about the overall challenge of the organization ’s execution process , I understood the importance of running small experiments for each part of the process instead of simply drafting every piece of it on paper without validating any assumptions . Moving forward I will make sure to continue testing our new solutions with small learning launches that allow us to quickly determine the optimal implementation process for digital training programs .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Hector Momentos"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12852 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | IT Process improvement
Challenge As member of the IT Department in a small manufacturing company I am supporting all the other departments with IT tools ( software ) to create efficiency in every process . The main IT tool we use for running processes is the ERP ( Enterprise Resource Planning ) . The biggest challenge is to understand the internal customers ’ requirements . In some cases these requirements are communicated in a very detailed way . In other cases the internal customers have the feeling a process need to be improved but the idea behind needs to be further developed . The focus of this work is on those situations where the internal customers expect to have an interactive consultancy on developing new ideas and IT tools for process improvements .
Selection To support our customers in the process improvement we mainly use two tools : Mind Map and Learning Launch . The reason for using Mind Maps is to be aligned with out internal customers on the process that they own and to make them to think deeply on what they expect as an improvement of the process .
The second tool we use is the Learning Launch because after an idea is developed , it is easy to run a simple model rather than develop the final solution which potentially could be expensive and missing important features not considered initially .
Application We start by mapping the current situation ( what is ) , using a Mind Map . The Mind Map is created together with the internal customer in order to have a real time feedback . The review is done by the customer peers for having different point of views . This step enhance the already good Mind Map created previously .
Once it is more clear to our internal customers what they want and we have developed together ideas for potential solutions , we start with the first Learning Launch . It is possible to create the first model within the ERP system if the effort is acceptable or “ out of the system ” ( for example using a spreadsheet to simulate the desired result within the ERP ) .
Insight
It is incredible to see the power of the Mind Map tool . Creating a Mind Map , the internal customer is not only sharing their ideas with the IT department but it seems new ideas are flowing together during the design of the map . After the first Learning Launch , when the result is tested and accepted by the commissioner , we integrate the solution in the ERP or if it is already there we focus on further Learning Launches which are related to new improvements , correction or new requirements , not initially considered . Usually what is not considered initially is related to the user interface which is necessary to be improved to give a better user experience and high efficiency to the new process .
Approach
Usually it is necessary at least a couple of Learning Launches before to get closer to a good and acceptable solution . Once we have collected enough feedback from the Learning Launches , we are ready to release the final version of the software . Most of the thing included in the very last version were not even considered at the beginning because many ideas were collected during the Learning Launches phases .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: IT Process improvement
Challenge As member of the IT Department in a small manufacturing company I am supporting all the other departments with IT tools ( software ) to create efficiency in every process . The main IT tool we use for running processes is the ERP ( Enterprise Resource Planning ) . The biggest challenge is to understand the internal customers ’ requirements . In some cases these requirements are communicated in a very detailed way . In other cases the internal customers have the feeling a process need to be improved but the idea behind needs to be further developed . The focus of this work is on those situations where the internal customers expect to have an interactive consultancy on developing new ideas and IT tools for process improvements .
Selection To support our customers in the process improvement we mainly use two tools : Mind Map and Learning Launch . The reason for using Mind Maps is to be aligned with out internal customers on the process that they own and to make them to think deeply on what they expect as an improvement of the process .
The second tool we use is the Learning Launch because after an idea is developed , it is easy to run a simple model rather than develop the final solution which potentially could be expensive and missing important features not considered initially .
Application We start by mapping the current situation ( what is ) , using a Mind Map . The Mind Map is created together with the internal customer in order to have a real time feedback . The review is done by the customer peers for having different point of views . This step enhance the already good Mind Map created previously .
Once it is more clear to our internal customers what they want and we have developed together ideas for potential solutions , we start with the first Learning Launch . It is possible to create the first model within the ERP system if the effort is acceptable or “ out of the system ” ( for example using a spreadsheet to simulate the desired result within the ERP ) .
Insight
It is incredible to see the power of the Mind Map tool . Creating a Mind Map , the internal customer is not only sharing their ideas with the IT department but it seems new ideas are flowing together during the design of the map . After the first Learning Launch , when the result is tested and accepted by the commissioner , we integrate the solution in the ERP or if it is already there we focus on further Learning Launches which are related to new improvements , correction or new requirements , not initially considered . Usually what is not considered initially is related to the user interface which is necessary to be improved to give a better user experience and high efficiency to the new process .
Approach
Usually it is necessary at least a couple of Learning Launches before to get closer to a good and acceptable solution . Once we have collected enough feedback from the Learning Launches , we are ready to release the final version of the software . Most of the thing included in the very last version were not even considered at the beginning because many ideas were collected during the Learning Launches phases .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20852 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking Tool Assignment : Learning Launch
Challenge
As a technology design consultancy , we were engaged by a large retail client with a request to “ design an app ” for their store locations that would trigger an alert on a shopper ’s phone when that shopper was near clothing items the retailer wanted to promote . This retailer had good intentions and a clear understanding of the ultimate business goals they sought to achieve ; however , they had not fully investigated other technology options that might prove less expensive , more effective , less risk to their IT infrastructure , and faster to implement . For this reason , we worked with them on further refining the scope to establish the shared criteria of a great solution , and then used these criteria to design a suite of five compelling concepts , including their beloved app . The problem , however , was that the concept everyone loved the most was a ‘ digital mannequin ’ , not the app that the SVP ’s had tasked their teams with delivering .
Selection
While we had the marketing and store - ops teams on board the new mannequin concept , we all understood that it would take a fast test with compelling metrics and anecdotes to justify the change in direction . This led us to the use of a tool called a ‘ Learning Launch . ’
A Learning Launch is a real - world experiment that is conducted quickly and inexpensively to challenge our assumptions and to inform our final product design . The purpose of this tool is not to evaluate the project concept as a finished implementation , but to challenge our assumptions and learn any new confirming or disconfirming data . The launch needs to be constrained in time and sample size so changes can be made quickly and inexpensively . It is also vital to track specific , measurable metrics and behavioral data .
Application
The “ Digital Mannequin ” design called for double - stacked , flat panel TVs which could show video of a life - size model wearing clothing items placed on tables and racks near the displays . We knew from prior work with the retailer that traditional mannequins created a 10 - 15 % increase in sales for the displayed items and that 20 - 25 % of passersby would glance at the mannequin .
The assumptions we wanted to question were :
1 ) The motion of a digital mannequin would increase attention given to the items on display . 2 ) The increase in attention would be significantly greater to that of a static traditional mannequin . 3 ) The expected increase in attention would lead to increased sales of the items on display . 4 ) The increase in sales would be significantly greater to that of a static traditional mannequin .
These assumptions would be proven or disproven with two metrics :
( 1 ) Gaze Captures : A gaze measurement device from Intel would be mounted to a traditional mannequin as well as to the digital mannequin . The technology notices every time a human looks at the device and measures how long the visual engagement lasts .
( 2 ) Unit of Sales : The sales numbers for the clothing items on display would be counted and compared to each other .
The mannequins were installed , and the test was run for 7 days to accommodate the different shopper patterns that occur throughout a week . The gaze capture data and the sales receipts were plotted , and our results were delivered .
Insight
While I am not allowed to reveal the exact results of the Learning Launch , I am able to say that the sales increases were significantly greater with the digital mannequin than it was with the traditional mannequin . The number of gaze captures was almost double for the digital mannequin and correlated with the unit sales numbers through the week . The client team was empowered to return to their management armed with very persuasive numbers as well as positive customer intercept interviews that we conducted as another aspect of the Learning Launch .
Alternative Approach
In retrospect , the tool was exactly what was needed for this project as we had limited time and budget to unhook the team from their focus on a mobile application . While I would not change the Learning Launch tool as described above , I would change the scoping process by immediately setting up an SVP- level meeting with the retailer to meet Jeanne Liedtka ’s goals of aligning around a common definition of the problem and the criteria of a great solution . If the alignment had been done earlier , we could have avoided a lot of tension and internal frustration in choosing the most appropriate answer to the challenge .
Thank you for reviewing my assignment .
Daniel
| EMAIL:
ID_NUM:
NAME_STUDENT: Daniel
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking Tool Assignment : Learning Launch
Challenge
As a technology design consultancy , we were engaged by a large retail client with a request to “ design an app ” for their store locations that would trigger an alert on a shopper ’s phone when that shopper was near clothing items the retailer wanted to promote . This retailer had good intentions and a clear understanding of the ultimate business goals they sought to achieve ; however , they had not fully investigated other technology options that might prove less expensive , more effective , less risk to their IT infrastructure , and faster to implement . For this reason , we worked with them on further refining the scope to establish the shared criteria of a great solution , and then used these criteria to design a suite of five compelling concepts , including their beloved app . The problem , however , was that the concept everyone loved the most was a ‘ digital mannequin ’ , not the app that the SVP ’s had tasked their teams with delivering .
Selection
While we had the marketing and store - ops teams on board the new mannequin concept , we all understood that it would take a fast test with compelling metrics and anecdotes to justify the change in direction . This led us to the use of a tool called a ‘ Learning Launch . ’
A Learning Launch is a real - world experiment that is conducted quickly and inexpensively to challenge our assumptions and to inform our final product design . The purpose of this tool is not to evaluate the project concept as a finished implementation , but to challenge our assumptions and learn any new confirming or disconfirming data . The launch needs to be constrained in time and sample size so changes can be made quickly and inexpensively . It is also vital to track specific , measurable metrics and behavioral data .
Application
The “ Digital Mannequin ” design called for double - stacked , flat panel TVs which could show video of a life - size model wearing clothing items placed on tables and racks near the displays . We knew from prior work with the retailer that traditional mannequins created a 10 - 15 % increase in sales for the displayed items and that 20 - 25 % of passersby would glance at the mannequin .
The assumptions we wanted to question were :
1 ) The motion of a digital mannequin would increase attention given to the items on display . 2 ) The increase in attention would be significantly greater to that of a static traditional mannequin . 3 ) The expected increase in attention would lead to increased sales of the items on display . 4 ) The increase in sales would be significantly greater to that of a static traditional mannequin .
These assumptions would be proven or disproven with two metrics :
( 1 ) Gaze Captures : A gaze measurement device from Intel would be mounted to a traditional mannequin as well as to the digital mannequin . The technology notices every time a human looks at the device and measures how long the visual engagement lasts .
( 2 ) Unit of Sales : The sales numbers for the clothing items on display would be counted and compared to each other .
The mannequins were installed , and the test was run for 7 days to accommodate the different shopper patterns that occur throughout a week . The gaze capture data and the sales receipts were plotted , and our results were delivered .
Insight
While I am not allowed to reveal the exact results of the Learning Launch , I am able to say that the sales increases were significantly greater with the digital mannequin than it was with the traditional mannequin . The number of gaze captures was almost double for the digital mannequin and correlated with the unit sales numbers through the week . The client team was empowered to return to their management armed with very persuasive numbers as well as positive customer intercept interviews that we conducted as another aspect of the Learning Launch .
Alternative Approach
In retrospect , the tool was exactly what was needed for this project as we had limited time and budget to unhook the team from their focus on a mobile application . While I would not change the Learning Launch tool as described above , I would change the scoping process by immediately setting up an SVP- level meeting with the retailer to meet Jeanne Liedtka ’s goals of aligning around a common definition of the problem and the criteria of a great solution . If the alignment had been done earlier , we could have avoided a lot of tension and internal frustration in choosing the most appropriate answer to the challenge .
Thank you for reviewing my assignment .
Daniel
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Daniel"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12248 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
Storytelling is the tool I will be using . I work with vulnerable populations and poor people . Many of these people have faced oppression and dysfunction in every aspect of their lives , they need to be empowered . When I work with seniors , we share stories with each other . I use these stories to get an idea about their problems and look for solutions .
Application
I have a story about using storytelling . In discussing policy changes with a social service agency , I was trying to explain to them the benefits of taking a more client focused approach , among other things , and , of recognizing each person as a unique being , and addressing their individual needs first and foremost . The agency was in the grip of a “ compliance culture ” and its clients were failing in this . Non- empathetic , rigid structure . I was also explaining how sometimes addressing the needs of one . Individual can impact everyone for the better , even if it seems extreme or out of the ordinary . I told a story about when I ran an emergency shelter after a natural disaster . Everyone was doing well except for one woman whose stress was making her very emotionally volatile . I could tell she needed attention ; in my mind I decided she would be “ Princess for an hour . ” I made her a cup of coffee and sat . down with her and let her talk . It turned out that her mother , who was with her , had survived a brain Aneurysm and she was terrified that she would fall or that some other crisis would befall her during this disaster while in the shelter .
Insight & Approach
Well , wow , that was an eye - opener . Her mother was a calm presence and doing very well . Clearly it was time for me to open with my story . I told her how scary it was when my father had his brain aneurysm in front of me and how I had to get him to the hospital and how difficult and scary that all was . I shared how he recovered well , and then tied us together , by noting how she and I both have parents who survived brain aneurysms . This worked well . She really needed individual attention for that brief time , and she ended up with that and a true support . She calmed down , her mother , who had become worried about her , calmed down , and everyone around them calmed down . Peace reigned again in our little shelter . So , I told this story to the agency , and I think it had a big impact on people there . The policies are being re - evaluated and the caseworkers are going through new training . Sometimes a little story can do a lot of good . This course made me see this as a tool in a new way . When I have done it before it was really " ad hoc , " but now I can prepare ahead and think of stories that will assist me in presenting my ideas and best illuminate them . I have a design background , but I ended up as an entrepreneur in business . I had no idea this would ever be considered an asset , but I am so incredibly grateful that it is !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
Storytelling is the tool I will be using . I work with vulnerable populations and poor people . Many of these people have faced oppression and dysfunction in every aspect of their lives , they need to be empowered . When I work with seniors , we share stories with each other . I use these stories to get an idea about their problems and look for solutions .
Application
I have a story about using storytelling . In discussing policy changes with a social service agency , I was trying to explain to them the benefits of taking a more client focused approach , among other things , and , of recognizing each person as a unique being , and addressing their individual needs first and foremost . The agency was in the grip of a “ compliance culture ” and its clients were failing in this . Non- empathetic , rigid structure . I was also explaining how sometimes addressing the needs of one . Individual can impact everyone for the better , even if it seems extreme or out of the ordinary . I told a story about when I ran an emergency shelter after a natural disaster . Everyone was doing well except for one woman whose stress was making her very emotionally volatile . I could tell she needed attention ; in my mind I decided she would be “ Princess for an hour . ” I made her a cup of coffee and sat . down with her and let her talk . It turned out that her mother , who was with her , had survived a brain Aneurysm and she was terrified that she would fall or that some other crisis would befall her during this disaster while in the shelter .
Insight & Approach
Well , wow , that was an eye - opener . Her mother was a calm presence and doing very well . Clearly it was time for me to open with my story . I told her how scary it was when my father had his brain aneurysm in front of me and how I had to get him to the hospital and how difficult and scary that all was . I shared how he recovered well , and then tied us together , by noting how she and I both have parents who survived brain aneurysms . This worked well . She really needed individual attention for that brief time , and she ended up with that and a true support . She calmed down , her mother , who had become worried about her , calmed down , and everyone around them calmed down . Peace reigned again in our little shelter . So , I told this story to the agency , and I think it had a big impact on people there . The policies are being re - evaluated and the caseworkers are going through new training . Sometimes a little story can do a lot of good . This course made me see this as a tool in a new way . When I have done it before it was really " ad hoc , " but now I can prepare ahead and think of stories that will assist me in presenting my ideas and best illuminate them . I have a design background , but I ended up as an entrepreneur in business . I had no idea this would ever be considered an asset , but I am so incredibly grateful that it is !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21461 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
Challenge
I am working in technology company and providing software solutions to the retail banks . My role is sales and relationship management with key accounts in the Eastern Europe region . Being in technology company we often need to launch new solution to the market , where for that particular client it may be challenging and are afraid of changes and new technologies .
Even though my clients are eager to try new things but they want to have a proof that it already works and what is the implementation journey for them . It is always difficult when launching new solution to the market , for several reasons . Implementation team on the client side does n’t have experience and knowledge how to handle certain situations . They are skeptical of efficiency that this particular solution will work and how it will be maintained . For this reason , I very often use storytelling approach to share the experience from the other markets on particular cases which might be relevant for my clients .
Application
I am regional sales manager for the Eastern Europe and responsible for the client relationship management , I have access to the knowledge and information how my peers are implementing certain products and what are lessons learned from these implementations .
I wanted to launch new module of risk scoring solution for the Credit cards in one particular market . The solution is relatively new however , it is very efficient in managing risk scoring for the Credit card portfolio and recent implementation in other markets demonstrated excellent results . Even though , I was n’t directly involved in the implementation process , I had quite a lot insight .
When I was discussing credit scoring solution implementation with my clients , they were very interested but shared their concerns regarding managing certain workstream with the system . Luckily , I recalled previous experience on the different market and I explained and told them the story how the implementation was held there , how this issue was managed and resolved .
Insight
Storytelling was very efficient in my particular case . The bank who shared their concerns regarding the implementation process and thought it would be unique to their particular case , was n’t so . As I had a similar story for them to share , which other clients had experienced and discussed the implications and experience of other to them . This helped a lot to everyone . First , bank became relatively optimistic and certain that they needed the solution . Secondly , they realized its not only them who have such concerns , but others and they can leverage and learn from others experience .
I discussed this matter with my manager and what was the outcome of this situation . There are couple of sales manager in my regional team who work with the clients implementations . We agreed that we would prepare case studies and share on - going basis our experiences with the clients , sharing experiences will help us in the future to support our clients and share the stories of other client from different region and best practices .
I am working in technology business focus on retail banking . This course helped me understand that every business foundation is human to human interaction and all the approach we take doing our jobs , we should be coming from the human centered and what would be suitable for them and comforting their minds .
The tools I have learned , will help me understand and deepen in to the issue and problems I am trying to solve on the daily basis , by interacting with my clients .
I usually use story telling technique which is closer to my business and more needed .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
Challenge
I am working in technology company and providing software solutions to the retail banks . My role is sales and relationship management with key accounts in the Eastern Europe region . Being in technology company we often need to launch new solution to the market , where for that particular client it may be challenging and are afraid of changes and new technologies .
Even though my clients are eager to try new things but they want to have a proof that it already works and what is the implementation journey for them . It is always difficult when launching new solution to the market , for several reasons . Implementation team on the client side does n’t have experience and knowledge how to handle certain situations . They are skeptical of efficiency that this particular solution will work and how it will be maintained . For this reason , I very often use storytelling approach to share the experience from the other markets on particular cases which might be relevant for my clients .
Application
I am regional sales manager for the Eastern Europe and responsible for the client relationship management , I have access to the knowledge and information how my peers are implementing certain products and what are lessons learned from these implementations .
I wanted to launch new module of risk scoring solution for the Credit cards in one particular market . The solution is relatively new however , it is very efficient in managing risk scoring for the Credit card portfolio and recent implementation in other markets demonstrated excellent results . Even though , I was n’t directly involved in the implementation process , I had quite a lot insight .
When I was discussing credit scoring solution implementation with my clients , they were very interested but shared their concerns regarding managing certain workstream with the system . Luckily , I recalled previous experience on the different market and I explained and told them the story how the implementation was held there , how this issue was managed and resolved .
Insight
Storytelling was very efficient in my particular case . The bank who shared their concerns regarding the implementation process and thought it would be unique to their particular case , was n’t so . As I had a similar story for them to share , which other clients had experienced and discussed the implications and experience of other to them . This helped a lot to everyone . First , bank became relatively optimistic and certain that they needed the solution . Secondly , they realized its not only them who have such concerns , but others and they can leverage and learn from others experience .
I discussed this matter with my manager and what was the outcome of this situation . There are couple of sales manager in my regional team who work with the clients implementations . We agreed that we would prepare case studies and share on - going basis our experiences with the clients , sharing experiences will help us in the future to support our clients and share the stories of other client from different region and best practices .
I am working in technology business focus on retail banking . This course helped me understand that every business foundation is human to human interaction and all the approach we take doing our jobs , we should be coming from the human centered and what would be suitable for them and comforting their minds .
The tools I have learned , will help me understand and deepen in to the issue and problems I am trying to solve on the daily basis , by interacting with my clients .
I usually use story telling technique which is closer to my business and more needed .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13232 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for Innovation - Peer - graded Assignment : Reflection
Mind Mapping
Challenge & Selection I am an Account Director with an enterprise software company . I have been tasked to build an IT Transformation proposal for a potential customer that is a telecommunications service provider . The customer believes that their aging IT systems are holding them back . As a result , revenues are down as they have been losing market share to the competition , and their customer satisfaction is on a decline .
In the “ what is ” stage spent several weeks talking to various customer stakeholders across many departments , perform audits of their critical IT systems and business processes , researched market conditions and industry trends . We ended up with a significant amount of data . The challenge now is to figure out how to use the data to scope the transformation program and build a compelling winning proposal that is concise .
Since the team working on the proposal is international and from diverse groups ( e.g. company executives , sales , consulting , finance , solution architects and program management ) , we needed a way to get everyone on the same page quickly . We picked Mind Mapping because the visualization will minimize risk for language barriers and we firmly believed the issues uncovered are interrelated .
Application We got each group to mind map their area of analysis ( e.g. consulting mind mapped the business process challenges ; solution architect mind mapped the limitation of the existing system and sales mind mapped industry trends and the competition ) . As a group , we then tried to find the link between items areas and identify central ideas . The objective was to find the current reality of a design challenge before we get to the “ what if ” stage .
Insight & Approach The huge mind map that we produced did help us identify patterns and insights that we could potentially use as central themes for our proposal . For example , we discovered that across the board the pain points were related to profitability , customer satisfaction , and increased speed - to - market .
To address these issues replacing existing IT systems was not going to be sufficient . The customer needed a business transformation instead of just an IT transformation . They would need a new customer engagement system that was backed by analytics to drive up top line growth . Operational processes required to be digitized and realigned to be more efficient and scalable to cope with the projected business growth . Their business model needs to be relooked to take advantage of the new digital capabilities that the new systems would provide . This could give them additional revenue streams .
The best thing about the mind map is that it was an effective communication tool across our internal stakeholders . Everybody , especially the executives , could quickly understand the rationale of our proposed approach for the proposal without having to delve into a massive amount of data .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation - Peer - graded Assignment : Reflection
Mind Mapping
Challenge & Selection I am an Account Director with an enterprise software company . I have been tasked to build an IT Transformation proposal for a potential customer that is a telecommunications service provider . The customer believes that their aging IT systems are holding them back . As a result , revenues are down as they have been losing market share to the competition , and their customer satisfaction is on a decline .
In the “ what is ” stage spent several weeks talking to various customer stakeholders across many departments , perform audits of their critical IT systems and business processes , researched market conditions and industry trends . We ended up with a significant amount of data . The challenge now is to figure out how to use the data to scope the transformation program and build a compelling winning proposal that is concise .
Since the team working on the proposal is international and from diverse groups ( e.g. company executives , sales , consulting , finance , solution architects and program management ) , we needed a way to get everyone on the same page quickly . We picked Mind Mapping because the visualization will minimize risk for language barriers and we firmly believed the issues uncovered are interrelated .
Application We got each group to mind map their area of analysis ( e.g. consulting mind mapped the business process challenges ; solution architect mind mapped the limitation of the existing system and sales mind mapped industry trends and the competition ) . As a group , we then tried to find the link between items areas and identify central ideas . The objective was to find the current reality of a design challenge before we get to the “ what if ” stage .
Insight & Approach The huge mind map that we produced did help us identify patterns and insights that we could potentially use as central themes for our proposal . For example , we discovered that across the board the pain points were related to profitability , customer satisfaction , and increased speed - to - market .
To address these issues replacing existing IT systems was not going to be sufficient . The customer needed a business transformation instead of just an IT transformation . They would need a new customer engagement system that was backed by analytics to drive up top line growth . Operational processes required to be digitized and realigned to be more efficient and scalable to cope with the projected business growth . Their business model needs to be relooked to take advantage of the new digital capabilities that the new systems would provide . This could give them additional revenue streams .
The best thing about the mind map is that it was an effective communication tool across our internal stakeholders . Everybody , especially the executives , could quickly understand the rationale of our proposed approach for the proposal without having to delve into a massive amount of data .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15812 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Design Thinking Tool Visualization
Challenge & Selection
The challenge I chose for applying the design thinking tool of visualization is a research project including a scientific study and writing a thesis that I conducted together with a colleague from a different discipline . In addition , the topic of the study included an intercultural comparison with Japan , therefore involving also a Japanese colleague to help .
During this intercultural and interdisciplinary scientific project with my two colleagues , the foreseeable challenge that our differing prior knowledge , background , culture and diverging ideas and approaches may potentially lead to misunderstandings and wrong expectations towards one another in the process , arose and got in the way of making progress planning the research project . Meeting only virtually additionally increased these potential difficulties . The study we planned to conduct revolved around the topic of “ perception of emptiness in architecture ” which is not only an abstract concept but also one that , when translated into Japanese , has a different meaning and connotation .
This is where the tool of visualization came into play . As explained in the video lecture , it makes ideas or abstract concepts more tangible and concrete . It can be a sketch , a photo , map or a picture you draw . Anything that is more than language and stimulates visual thinking .
Application
In the described challenge , I started to use the visualization tool during the meetings and discussions with my two colleagues in order to clearly and vividly communicate my ideas .
In the team meeting with my research partner , I used a digital whiteboard to draw and sketch the process of the project , including literature research , generation of scientific hypotheses , creating stimuli material , the questionnaire , data collection , analysis etc . That way the approach to the project I had in my head was easier to communicate for me and became understandable for my colleague as compared to before when I was describing what I was thinking merely with abstract words .
Also , instead of citing or recalling the titles of books and scientific papers that were suitable sources according to me , I collected photos and screenshots of the cover pages and added them to a virtual pinboard . Starting from there , I was able to vividly explain how these books and articles had led me to my idea and hypotheses I introduced to my colleague .
In a similar way , when discussing the concept of “ emptiness ” with my Japanese colleague , instead of relying on words that are – especially across cultures - prone to misunderstanding , making use of the visualization tool I presented to him photos of architectural spaces and asked him to put them in an order from the most to least “ empty ” . The visual material could help overcome the boundaries of ( intercultural )
verbal communication and enhanced discourse and understanding , and beyond that even learning and memory .
Insight
Everyone creates their own reality . When communicating with words , the images created in people ’s minds are different for everyone . Only by communicating visually , an idea , thought or concept that does not yet exist can be translated into something more tangible that helps all members of a team create a similar image in their mind . Only when everyone is on the same page of what is being talked about – achieved by applying visualization – a foundation for successful collaboration is laid . This is what the tool of visualization taught me during the challenge of my intercultural and interdisciplinary research project . It was once I started transforming my words and ideas into sketches and lines and onto pinboards that a more effective dialogue with my colleagues emerged .
Approach
For any next project – whether it be similar to the challenge described here or different – I will always and first of all use visualization . It is suitable for every project or challenge since it makes abstract , not yet existing ideas and thoughts more concrete , tangible and understandable . It activates areas in the brain that are not activated in a merely verbal conversation and stimulates visual thinking . Since visualization has the power to put intangibles into concrete terms and put everyone involved in a discussion – no matter what background or culture – onto the same page as far as this is possible – the only challenge that remains in my opinion is to constantly remind myself of applying this valuable tool .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Design Thinking Tool Visualization
Challenge & Selection
The challenge I chose for applying the design thinking tool of visualization is a research project including a scientific study and writing a thesis that I conducted together with a colleague from a different discipline . In addition , the topic of the study included an intercultural comparison with Japan , therefore involving also a Japanese colleague to help .
During this intercultural and interdisciplinary scientific project with my two colleagues , the foreseeable challenge that our differing prior knowledge , background , culture and diverging ideas and approaches may potentially lead to misunderstandings and wrong expectations towards one another in the process , arose and got in the way of making progress planning the research project . Meeting only virtually additionally increased these potential difficulties . The study we planned to conduct revolved around the topic of “ perception of emptiness in architecture ” which is not only an abstract concept but also one that , when translated into Japanese , has a different meaning and connotation .
This is where the tool of visualization came into play . As explained in the video lecture , it makes ideas or abstract concepts more tangible and concrete . It can be a sketch , a photo , map or a picture you draw . Anything that is more than language and stimulates visual thinking .
Application
In the described challenge , I started to use the visualization tool during the meetings and discussions with my two colleagues in order to clearly and vividly communicate my ideas .
In the team meeting with my research partner , I used a digital whiteboard to draw and sketch the process of the project , including literature research , generation of scientific hypotheses , creating stimuli material , the questionnaire , data collection , analysis etc . That way the approach to the project I had in my head was easier to communicate for me and became understandable for my colleague as compared to before when I was describing what I was thinking merely with abstract words .
Also , instead of citing or recalling the titles of books and scientific papers that were suitable sources according to me , I collected photos and screenshots of the cover pages and added them to a virtual pinboard . Starting from there , I was able to vividly explain how these books and articles had led me to my idea and hypotheses I introduced to my colleague .
In a similar way , when discussing the concept of “ emptiness ” with my Japanese colleague , instead of relying on words that are – especially across cultures - prone to misunderstanding , making use of the visualization tool I presented to him photos of architectural spaces and asked him to put them in an order from the most to least “ empty ” . The visual material could help overcome the boundaries of ( intercultural )
verbal communication and enhanced discourse and understanding , and beyond that even learning and memory .
Insight
Everyone creates their own reality . When communicating with words , the images created in people ’s minds are different for everyone . Only by communicating visually , an idea , thought or concept that does not yet exist can be translated into something more tangible that helps all members of a team create a similar image in their mind . Only when everyone is on the same page of what is being talked about – achieved by applying visualization – a foundation for successful collaboration is laid . This is what the tool of visualization taught me during the challenge of my intercultural and interdisciplinary research project . It was once I started transforming my words and ideas into sketches and lines and onto pinboards that a more effective dialogue with my colleagues emerged .
Approach
For any next project – whether it be similar to the challenge described here or different – I will always and first of all use visualization . It is suitable for every project or challenge since it makes abstract , not yet existing ideas and thoughts more concrete , tangible and understandable . It activates areas in the brain that are not activated in a merely verbal conversation and stimulates visual thinking . Since visualization has the power to put intangibles into concrete terms and put everyone involved in a discussion – no matter what background or culture – onto the same page as far as this is possible – the only challenge that remains in my opinion is to constantly remind myself of applying this valuable tool .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12027 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking
Visualization
Mirian Obrien
Challenge In today ’s multimodal world , there are demands on the right - of - way to accommodate room for each mode to operate . The modal types include pedestrians , cyclists , autos , and buses . In addition , many communities want their roadways to be appealing and offer character with landscaping . The challenge is how to arrange the space within the right - of - way to accommodate everything and provide for the most efficient use of the dedicated space . To inform the project design , designers wanted as much input as possible from the users and community on how to allocate the space and how to prioritize based on the elements . For example , how many auto lanes , should the buses share the auto lanes , should the cyclists have their own pathways or share with pedestrians , and is a landscaped median between directional lanes preferred . Selection Visualization was selected as the tool to use because it provided a clear understanding of the participants ’ design priorities . Visualization is a technique used to transfer thoughts and ideas into illustrations which portray and capture the details of the idea . This tool removes the individual interpretation often lost in the use of text in communication . This visualization technique also allows the communicator to develop their output by rearranging the elements until they are satisfied that the picture clearly represents their thoughts . This was the perfect tool for this input gathering phase of the project because it would provide many pictures from many people and allow for commonalities across all pictures to quickly be revealed . Application The public was provided with a board to work on . The only thing on the board were the boundaries of the right - of - way . On the left was a row of storefronts and on the right was a row of academic buildings . Very light in the background were lines depicting the existing conditions noting the location of the sidewalk , auto lanes , and median . Each person was given a group of puzzle pieces . The pieces included auto lanes , bus lanes , cycle paths , pedestrian paths , trees ( representing landscape ) and median grassy areas . There were several of the same pieces so there were no limitations . Those participating were asked to place the puzzle pieces within the right - of - way as they prefer them to be provided for within the right - of - way . If someone
preferred all auto lanes , they would take their auto lane puzzle pieces and fit them all on the board between the buildings . If someone preferred limited vehicular traffic , they would place landscaping along both sides of the buildings , one auto lane shared with buses , bike lanes , pedestrian sidewalks and more median areas . This exercise was provided on a website and was available in multiple public meetings held in the area being studied . Once the participants had the puzzle assembled as they wanted it , they would save the picture or , if doing this at a meeting place , glue the pieces in place . The design team placed all the completed boards around the room and those provided online were scrolling on several large screens around the room . After some time of studying the boards , the team started using a few empty boards and puzzle pieces to put summary puzzles together the way they saw it done most commonly from the public . This resulted in four common design ideas that would then be tested to determine the viability . Quantitative data about the various modes was used to determine which of the ideas provided sufficient capacity for the current and projected future trip - making . Insight & Approach Using visualization accomplished several things . It helped the community learn how the process of providing multi - mobility and character occurred . It helped them understand the challenges and trade - offs that were required . It allowed those participating to try a variety of approaches until they found their preferred picture . Being able to move the puzzle pieces around to create different pictures allowed the participants to really consider their preferences and reactions to each idea they came up with . Each picture generated different reactions , feelings and emotions in the participants . From the design team ’s perspective , it brought many ideas to the table that might not have been thought of without this collaborative input process . Using visualization , the similarities and differences in the final pictures from the participants were clear . This process brought several ideas that would move to the next step of testing . This process was easy to apply in an electronic tool . Making it available on a website provided access to a much broader audience and more diverse viewpoints . Visualization is a great tool to use in the beginning phase of the design thinking process because it allows for many ideas to be expressed and for ideas to manifest in more ideas . The output of the visualization exercise is clearly communicated to the design thinking core team resulting in actionable next steps .
| EMAIL:
ID_NUM:
NAME_STUDENT: Mirian Obrien
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking
Visualization
Mirian Obrien
Challenge In today ’s multimodal world , there are demands on the right - of - way to accommodate room for each mode to operate . The modal types include pedestrians , cyclists , autos , and buses . In addition , many communities want their roadways to be appealing and offer character with landscaping . The challenge is how to arrange the space within the right - of - way to accommodate everything and provide for the most efficient use of the dedicated space . To inform the project design , designers wanted as much input as possible from the users and community on how to allocate the space and how to prioritize based on the elements . For example , how many auto lanes , should the buses share the auto lanes , should the cyclists have their own pathways or share with pedestrians , and is a landscaped median between directional lanes preferred . Selection Visualization was selected as the tool to use because it provided a clear understanding of the participants ’ design priorities . Visualization is a technique used to transfer thoughts and ideas into illustrations which portray and capture the details of the idea . This tool removes the individual interpretation often lost in the use of text in communication . This visualization technique also allows the communicator to develop their output by rearranging the elements until they are satisfied that the picture clearly represents their thoughts . This was the perfect tool for this input gathering phase of the project because it would provide many pictures from many people and allow for commonalities across all pictures to quickly be revealed . Application The public was provided with a board to work on . The only thing on the board were the boundaries of the right - of - way . On the left was a row of storefronts and on the right was a row of academic buildings . Very light in the background were lines depicting the existing conditions noting the location of the sidewalk , auto lanes , and median . Each person was given a group of puzzle pieces . The pieces included auto lanes , bus lanes , cycle paths , pedestrian paths , trees ( representing landscape ) and median grassy areas . There were several of the same pieces so there were no limitations . Those participating were asked to place the puzzle pieces within the right - of - way as they prefer them to be provided for within the right - of - way . If someone
preferred all auto lanes , they would take their auto lane puzzle pieces and fit them all on the board between the buildings . If someone preferred limited vehicular traffic , they would place landscaping along both sides of the buildings , one auto lane shared with buses , bike lanes , pedestrian sidewalks and more median areas . This exercise was provided on a website and was available in multiple public meetings held in the area being studied . Once the participants had the puzzle assembled as they wanted it , they would save the picture or , if doing this at a meeting place , glue the pieces in place . The design team placed all the completed boards around the room and those provided online were scrolling on several large screens around the room . After some time of studying the boards , the team started using a few empty boards and puzzle pieces to put summary puzzles together the way they saw it done most commonly from the public . This resulted in four common design ideas that would then be tested to determine the viability . Quantitative data about the various modes was used to determine which of the ideas provided sufficient capacity for the current and projected future trip - making . Insight & Approach Using visualization accomplished several things . It helped the community learn how the process of providing multi - mobility and character occurred . It helped them understand the challenges and trade - offs that were required . It allowed those participating to try a variety of approaches until they found their preferred picture . Being able to move the puzzle pieces around to create different pictures allowed the participants to really consider their preferences and reactions to each idea they came up with . Each picture generated different reactions , feelings and emotions in the participants . From the design team ’s perspective , it brought many ideas to the table that might not have been thought of without this collaborative input process . Using visualization , the similarities and differences in the final pictures from the participants were clear . This process brought several ideas that would move to the next step of testing . This process was easy to apply in an electronic tool . Making it available on a website provided access to a much broader audience and more diverse viewpoints . Visualization is a great tool to use in the beginning phase of the design thinking process because it allows for many ideas to be expressed and for ideas to manifest in more ideas . The output of the visualization exercise is clearly communicated to the design thinking core team resulting in actionable next steps .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Mirian Obrien"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13066 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch for a 2 Day Training Course
Challenge and Selection The Design Thinking tool I chose was the Learning Launch . We use this to quickly and cheaply test an idea and prove or disprove our assumptions . This is an approach I ’ve used in business many times when we ’re trying something new and want to ensure we ’re doing the right thing before we roll something out fully – a fast , cheap experiment before we jump into the unknown .
The project in question was to sell , develop , deliver and get accreditation for a 2 day training course for project managers . After a series of brainstorming sessions on new ideas we could do we had a hunch the training course was something project managers would be interested in but it was different to our other offerings and to offerings from our competitors . We wanted to know that the material covered in the course was most likely what the target project managers were interested in and that they would pay to attend the training . In short , we wanted to test our key assumptions regarding the course content and whether it was attractive to the market . To develop the entire training course , get accreditation and then find out our potential customers were n’t interested would have been expensive and time consuming so we decided to run a Learning Launch to find out if we were more likely to succeed before we invested fully in developing the training .
Application We started the process by looking at the learning objectives for the accreditation of the course and putting together a course description and outline which both matched the learning objectives and , in our view would be interesting to project managers .
Rather than jump into developing the course and gaining accreditation we took the course outline and created a PDF document , scheduled some courses nationally ( we ’re in New Zealand so it ’s only a small country ) and added them to a course schedule on our website . Any interested project managers could download the course outline PDF to review the course content and if they wanted to attend they could register and pay for the training course online . Of course , in scheduling the courses we gave ourselves enough time to develop the training course and get the material accredited if our assumptions were proven . If they were n’t proven then we could either pivot and adjust our course outline or park the idea for another time .
We then had key people from each of our 3 main offices talk to our corporate clients who had a ‘ Project Management Office ’ and asked them to look at our website and review the course outline . We asked for feedback on the content and were conscious not to push people to sign up for the training . We left that in their hands , knowing that if they did it was because the course looked attractive – our assumptions would be proven . The ultimate test for us was if people registered and paid for the training . Getting users to ultimately pay for the training course was the ultimate indicator to us that the course content was something project managers wanted .
Insight and Approach What we learned from conducting this exercise was that the training course was indeed attractive to project managers . Within 2 weeks one of our courses in our largest city had enough registered participants to know it would definitely go ahead . The feedback from our existing clients had been positive too . There were a couple of topics not covered in the course outline or learning objectives that they were particularly interested in too so we made sure to include them in an updated course outline and in the course material once it was created .
We then set about putting together a ‘ Lean Business Canvas ’ ( a really light business case ) to get some internal funding to create the course material – this involved some staff setting aside key time and a set number of hours to develop the material and gain accreditation so there was a reasonable cost component for the company . Given that we ’d already undertaken a Learning Launch and proved our assumptions ( with a few tweaks of the content ) and had a course already confirmed with paid participants , approval was a mere formality .
This Learning Launch approach is now seen as a successful way to experiment with new initiatives innovations quickly and cheaply across the company .
If we were to undertake this project again I think I would separate the feedback of the course outline from the course registration process . I think we were lucky that the course content was hitting the mark and project managers registered for the training . If they had n’t have registered we would have been stuck in a quandary of not knowing if the course outline was the objection , or if they liked the outline but the price for the course was too high . In future we might not be so lucky . I ’m now more conscious of combining assumptions and making sure we ’re not testing too many assumptions at once ( price and content outline in this example ) but in this case the Learning Launch proved successful in that it validated our assumptions and meant we were more confident of success once we developed the course material .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch for a 2 Day Training Course
Challenge and Selection The Design Thinking tool I chose was the Learning Launch . We use this to quickly and cheaply test an idea and prove or disprove our assumptions . This is an approach I ’ve used in business many times when we ’re trying something new and want to ensure we ’re doing the right thing before we roll something out fully – a fast , cheap experiment before we jump into the unknown .
The project in question was to sell , develop , deliver and get accreditation for a 2 day training course for project managers . After a series of brainstorming sessions on new ideas we could do we had a hunch the training course was something project managers would be interested in but it was different to our other offerings and to offerings from our competitors . We wanted to know that the material covered in the course was most likely what the target project managers were interested in and that they would pay to attend the training . In short , we wanted to test our key assumptions regarding the course content and whether it was attractive to the market . To develop the entire training course , get accreditation and then find out our potential customers were n’t interested would have been expensive and time consuming so we decided to run a Learning Launch to find out if we were more likely to succeed before we invested fully in developing the training .
Application We started the process by looking at the learning objectives for the accreditation of the course and putting together a course description and outline which both matched the learning objectives and , in our view would be interesting to project managers .
Rather than jump into developing the course and gaining accreditation we took the course outline and created a PDF document , scheduled some courses nationally ( we ’re in New Zealand so it ’s only a small country ) and added them to a course schedule on our website . Any interested project managers could download the course outline PDF to review the course content and if they wanted to attend they could register and pay for the training course online . Of course , in scheduling the courses we gave ourselves enough time to develop the training course and get the material accredited if our assumptions were proven . If they were n’t proven then we could either pivot and adjust our course outline or park the idea for another time .
We then had key people from each of our 3 main offices talk to our corporate clients who had a ‘ Project Management Office ’ and asked them to look at our website and review the course outline . We asked for feedback on the content and were conscious not to push people to sign up for the training . We left that in their hands , knowing that if they did it was because the course looked attractive – our assumptions would be proven . The ultimate test for us was if people registered and paid for the training . Getting users to ultimately pay for the training course was the ultimate indicator to us that the course content was something project managers wanted .
Insight and Approach What we learned from conducting this exercise was that the training course was indeed attractive to project managers . Within 2 weeks one of our courses in our largest city had enough registered participants to know it would definitely go ahead . The feedback from our existing clients had been positive too . There were a couple of topics not covered in the course outline or learning objectives that they were particularly interested in too so we made sure to include them in an updated course outline and in the course material once it was created .
We then set about putting together a ‘ Lean Business Canvas ’ ( a really light business case ) to get some internal funding to create the course material – this involved some staff setting aside key time and a set number of hours to develop the material and gain accreditation so there was a reasonable cost component for the company . Given that we ’d already undertaken a Learning Launch and proved our assumptions ( with a few tweaks of the content ) and had a course already confirmed with paid participants , approval was a mere formality .
This Learning Launch approach is now seen as a successful way to experiment with new initiatives innovations quickly and cheaply across the company .
If we were to undertake this project again I think I would separate the feedback of the course outline from the course registration process . I think we were lucky that the course content was hitting the mark and project managers registered for the training . If they had n’t have registered we would have been stuck in a quandary of not knowing if the course outline was the objection , or if they liked the outline but the price for the course was too high . In future we might not be so lucky . I ’m now more conscious of combining assumptions and making sure we ’re not testing too many assumptions at once ( price and content outline in this example ) but in this case the Learning Launch proved successful in that it validated our assumptions and meant we were more confident of success once we developed the course material .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11226 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection : Storytelling
Challenge
Want students to use these aspects of storytelling to better understand their experiences and actions therefore through the use of story , students engage in an active learning process whereby they actively read and reflect on their stories . At the same time the professor is offered a window into the student ’s understanding of the clinical incident . Through reflection , we focus on the context of the story and , through the use of guiding questions , students begin to understand any implicit meanings . This helps then to intentionally connect their classroom learning with real - life practice . Stories are shared between students in a small seminar class . Our role as faculty is to guide a critically reflective dialogue within the small student discussion group . Stories provide the mechanism for understanding as they can be reflected on , reanalyzed and understood .
In addition to guiding students to use their critical thinking skills in a clinical story context , we also want them to begin to understand something about their thinking process . So we talk with them a bit about critical thinking and problemsolving , and help them make connections between these terms . In this way they begin to more closely focus on their own thinking processes . Our learning objective reflects both of these considerations
Selection
Following presentation , discussion and assigned learning activities , the students will be able to :
1 . Use elements of storytelling to help them analyze and learn from their clinical practice experiences .
2 . Improve critical thinking skills ( analysis , inference , explanation and evaluate ) through stories that they tell about their clinical practice experiences .
3 . Analyze and discuss the knowledge that they have gained from actual clinical experiences
4 . Discuss the characteristics , skills , and attitudes of the critical thinker , and relationship between the concepts : nursing process , critical thinking , problem - solving and decision- making .
Application
In the early weeks of the course , students have had very few clinical experiences prior to and in the first two months of the course . Through student participation in the critical reflection seminar at the end of the semester , we help students to make connections between what they learned early in the course through the use of case studies in the classroom and lab , to what they experienced during their clinical experiences .
We review the stories that the students have submitted for the reflective seminar , and prepare for the guided reflective dialogue that will occur in the seminar by analyzing the stories for their possible meanings . Each instructor works individually with approximately 24 students divided into 3 small groups . It has been our experience that faculty can become overwhelmed with the amount of time guided reflective dialogue takes in order to make
learning meaningful . Preparing for the seminar in advance by reviewing the stories helps us to keep the reflective dialogue from moving into a “ feedback ” session .
Critical conversations help students to move from telling what they know to why they know . Engaging learners in a critical dialogue also emphasizes the use of questions that fairly and respectfully challenge information . This type of question helps students to ignore unnecessary and irrelevant information and determine the aspects of the care situation that are significant . They assist students to reconstruct a situation , defend an action , hypothesize an expected consequence , identify values , and judge the appropriateness of an action .
Insight
The reflective seminar is conducted at the end of the semester after the students ’ first clinical experience . Students ’ examine their experiences in the clinical setting using their critical thinking skills , connecting the theory they learned in the classroom to actual clinical practice . They meet in small seminar groups , each group taking place over a 3 - hour period of time . As the students begin to engage in their own clinical experiences , guided reflection becomes a more personal learning activity . Student ’s prepare for this activity by reflecting on their own clinical experiences and turn them into stories . Stories of their clinical experiences are then shared and discussed during the post clinical seminar . Using guided questions , like those outlined in Figure 2 , faculty guide the students in a reflective dialogue to reinforce the learning connections the students are making and reinforce their use of critical thinking skills . Students document their learning insights into their story by creating a post - seminar reflection using the guided questions outlined in Figure 1 . This seminar exercise provides us insight into how best to train each individual student ’s clinical judgment skills . We can assess both how they applied clinical knowledge to the case at hand and their strength in using critical thinking skills . Their responses to our seminar questions and their written reflections allowed us to examine what guided their thinking about the clinical case , and to see how they measured their personal learning accomplishments . Figure 3 is a short segment from one students ’ reflective journal .
Application
In the early weeks of the course , students have had very few clinical experiences prior to and in the first two months of the course . Through student participation in the critical reflection seminar at the end of the semester , we help students to make connections between what they learned early in the course through the use of case studies in the classroom and lab , to what they experienced during their clinical experiences .
We review the stories that the students have submitted for the reflective seminar , and prepare for the guided reflective dialogue that will occur in the seminar by analyzing the stories for their possible meanings . Each instructor works individually with approximately 24 students divided into 3 small groups . It has been our experience that faculty can become overwhelmed with the amount of time guided reflective dialogue takes in order to make learning meaningful . Preparing for the seminar in advance by reviewing the stories helps us to keep the reflective dialogue from moving into a “ feedback ” session .
Critical conversations help students to move from telling what they know to why they know . Engaging learners in a critical dialogue also emphasizes the use of questions that fairly and
respectfully challenge information . This type of question helps students to ignore unnecessary and irrelevant information and determine the aspects of the care situation that are significant . They assist students to reconstruct a situation , defend an action , hypothesize an expected consequence , identify values , and judge the appropriateness of an action .
Approach
Part of an introductory baccalaureate nursing assessment course where students are beginning to learn how to assess a clinical case . In this course , stories are integrated into the teaching approach in an effort to begin developing a foundation for students to think within the context of nursing practice . Because we believe that this pedagogical approach is very effective for building critical thinking skills , we introduce this story approach early in the course . The class session we outline here would fit well in any clinical course with health science students involved in beginning clinical experiences .
Creating context assists students ’ abilities to share their thoughts and feelings about clinical practice experiences and to reflect and make meaningful learning connections . We want them to practice using critical thinking in the context of these stories and make meaningful learning connections . We believe that their successful learning will motivate them to transfer these cognitive behaviors to actual practice . These exercises will facilitate their development to critically think in practice .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : Storytelling
Challenge
Want students to use these aspects of storytelling to better understand their experiences and actions therefore through the use of story , students engage in an active learning process whereby they actively read and reflect on their stories . At the same time the professor is offered a window into the student ’s understanding of the clinical incident . Through reflection , we focus on the context of the story and , through the use of guiding questions , students begin to understand any implicit meanings . This helps then to intentionally connect their classroom learning with real - life practice . Stories are shared between students in a small seminar class . Our role as faculty is to guide a critically reflective dialogue within the small student discussion group . Stories provide the mechanism for understanding as they can be reflected on , reanalyzed and understood .
In addition to guiding students to use their critical thinking skills in a clinical story context , we also want them to begin to understand something about their thinking process . So we talk with them a bit about critical thinking and problemsolving , and help them make connections between these terms . In this way they begin to more closely focus on their own thinking processes . Our learning objective reflects both of these considerations
Selection
Following presentation , discussion and assigned learning activities , the students will be able to :
1 . Use elements of storytelling to help them analyze and learn from their clinical practice experiences .
2 . Improve critical thinking skills ( analysis , inference , explanation and evaluate ) through stories that they tell about their clinical practice experiences .
3 . Analyze and discuss the knowledge that they have gained from actual clinical experiences
4 . Discuss the characteristics , skills , and attitudes of the critical thinker , and relationship between the concepts : nursing process , critical thinking , problem - solving and decision- making .
Application
In the early weeks of the course , students have had very few clinical experiences prior to and in the first two months of the course . Through student participation in the critical reflection seminar at the end of the semester , we help students to make connections between what they learned early in the course through the use of case studies in the classroom and lab , to what they experienced during their clinical experiences .
We review the stories that the students have submitted for the reflective seminar , and prepare for the guided reflective dialogue that will occur in the seminar by analyzing the stories for their possible meanings . Each instructor works individually with approximately 24 students divided into 3 small groups . It has been our experience that faculty can become overwhelmed with the amount of time guided reflective dialogue takes in order to make
learning meaningful . Preparing for the seminar in advance by reviewing the stories helps us to keep the reflective dialogue from moving into a “ feedback ” session .
Critical conversations help students to move from telling what they know to why they know . Engaging learners in a critical dialogue also emphasizes the use of questions that fairly and respectfully challenge information . This type of question helps students to ignore unnecessary and irrelevant information and determine the aspects of the care situation that are significant . They assist students to reconstruct a situation , defend an action , hypothesize an expected consequence , identify values , and judge the appropriateness of an action .
Insight
The reflective seminar is conducted at the end of the semester after the students ’ first clinical experience . Students ’ examine their experiences in the clinical setting using their critical thinking skills , connecting the theory they learned in the classroom to actual clinical practice . They meet in small seminar groups , each group taking place over a 3 - hour period of time . As the students begin to engage in their own clinical experiences , guided reflection becomes a more personal learning activity . Student ’s prepare for this activity by reflecting on their own clinical experiences and turn them into stories . Stories of their clinical experiences are then shared and discussed during the post clinical seminar . Using guided questions , like those outlined in Figure 2 , faculty guide the students in a reflective dialogue to reinforce the learning connections the students are making and reinforce their use of critical thinking skills . Students document their learning insights into their story by creating a post - seminar reflection using the guided questions outlined in Figure 1 . This seminar exercise provides us insight into how best to train each individual student ’s clinical judgment skills . We can assess both how they applied clinical knowledge to the case at hand and their strength in using critical thinking skills . Their responses to our seminar questions and their written reflections allowed us to examine what guided their thinking about the clinical case , and to see how they measured their personal learning accomplishments . Figure 3 is a short segment from one students ’ reflective journal .
Application
In the early weeks of the course , students have had very few clinical experiences prior to and in the first two months of the course . Through student participation in the critical reflection seminar at the end of the semester , we help students to make connections between what they learned early in the course through the use of case studies in the classroom and lab , to what they experienced during their clinical experiences .
We review the stories that the students have submitted for the reflective seminar , and prepare for the guided reflective dialogue that will occur in the seminar by analyzing the stories for their possible meanings . Each instructor works individually with approximately 24 students divided into 3 small groups . It has been our experience that faculty can become overwhelmed with the amount of time guided reflective dialogue takes in order to make learning meaningful . Preparing for the seminar in advance by reviewing the stories helps us to keep the reflective dialogue from moving into a “ feedback ” session .
Critical conversations help students to move from telling what they know to why they know . Engaging learners in a critical dialogue also emphasizes the use of questions that fairly and
respectfully challenge information . This type of question helps students to ignore unnecessary and irrelevant information and determine the aspects of the care situation that are significant . They assist students to reconstruct a situation , defend an action , hypothesize an expected consequence , identify values , and judge the appropriateness of an action .
Approach
Part of an introductory baccalaureate nursing assessment course where students are beginning to learn how to assess a clinical case . In this course , stories are integrated into the teaching approach in an effort to begin developing a foundation for students to think within the context of nursing practice . Because we believe that this pedagogical approach is very effective for building critical thinking skills , we introduce this story approach early in the course . The class session we outline here would fit well in any clinical course with health science students involved in beginning clinical experiences .
Creating context assists students ’ abilities to share their thoughts and feelings about clinical practice experiences and to reflect and make meaningful learning connections . We want them to practice using critical thinking in the context of these stories and make meaningful learning connections . We believe that their successful learning will motivate them to transfer these cognitive behaviors to actual practice . These exercises will facilitate their development to critically think in practice .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10363 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Storytelling
Challenge & Selection
I 'm a MBA student who is bluiding a Startup project to develop a solution that addresses the safety problem of women in Brazil . The biggest concern was not only to understand the main security problems faced by these womans , but also to understand the background of their stories , the main pains in this context , and their particularities .
The abuse of women is a latent problem in Brazil , where a number of problems were identified and had to be addressed , such as : an agile way of requesting help , how to improve the action of security agents in the active and preventive action of occurrences , which profiles and patterns of the most common emergencies , how these situations could be avoided , and what type of solution could address the most latent problems In a fast and safe way .
The Stoytelling was one of the fundamental tools in this search , Where we allowed pants the shoes of our stakeholder , and understand the minutiae of the main occurrences and their main characteristics . With this it was possible to identify personas and their journeys , and the main issues to be addressed .
Application
To work Initial was FOcado in Ethnography , so that all possible profiles are mapped and the personas are defined . Once this was done , deeper research – quantitative and qualitative – was of paramount importance for us to go deeper in understanding stakeholders , the issues to be resolved , and the Job - to - be - done .
Once the stakeholders have been mapped and definition of personas , their stories could be mapped through the creation of a journey . This journey allowed us to identify which were the main points of pain , and how they could be relieved , improved or fought .
For each point of pain and issues to be resolved identified through the process of Storytelling , it was possible to identify several solutions that would be discussed later . Valuable Insights have been identified thanks to this process .
Insight and Approach
From the Storytelling , the main insights obtained were the diversity of personas found , but also the common pains to be addressed . One of the main problems identified was intrinsic vulnerability of the female public in a common emergency situation , as an inconvenient approach . Another question was the unworthiness to request a support that does not require a security action – such as police for example .
From there , through new insights so that these pains were relieved or eliminated , a new journey was conceived and confronted with a group of participants involved in the first
researches and questioned about the feasibility and efficacy of the solutions Proposals . And in this process , it was possible to validate the possible solutions found , and the idealization of other new solutions .
At this time , it was possible to idealize a solution that converged in the solution or mitigation of the main problems and pains encountered and starting for a new process Prototyping , which would allow us to further test the solutions found .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Storytelling
Challenge & Selection
I 'm a MBA student who is bluiding a Startup project to develop a solution that addresses the safety problem of women in Brazil . The biggest concern was not only to understand the main security problems faced by these womans , but also to understand the background of their stories , the main pains in this context , and their particularities .
The abuse of women is a latent problem in Brazil , where a number of problems were identified and had to be addressed , such as : an agile way of requesting help , how to improve the action of security agents in the active and preventive action of occurrences , which profiles and patterns of the most common emergencies , how these situations could be avoided , and what type of solution could address the most latent problems In a fast and safe way .
The Stoytelling was one of the fundamental tools in this search , Where we allowed pants the shoes of our stakeholder , and understand the minutiae of the main occurrences and their main characteristics . With this it was possible to identify personas and their journeys , and the main issues to be addressed .
Application
To work Initial was FOcado in Ethnography , so that all possible profiles are mapped and the personas are defined . Once this was done , deeper research – quantitative and qualitative – was of paramount importance for us to go deeper in understanding stakeholders , the issues to be resolved , and the Job - to - be - done .
Once the stakeholders have been mapped and definition of personas , their stories could be mapped through the creation of a journey . This journey allowed us to identify which were the main points of pain , and how they could be relieved , improved or fought .
For each point of pain and issues to be resolved identified through the process of Storytelling , it was possible to identify several solutions that would be discussed later . Valuable Insights have been identified thanks to this process .
Insight and Approach
From the Storytelling , the main insights obtained were the diversity of personas found , but also the common pains to be addressed . One of the main problems identified was intrinsic vulnerability of the female public in a common emergency situation , as an inconvenient approach . Another question was the unworthiness to request a support that does not require a security action – such as police for example .
From there , through new insights so that these pains were relieved or eliminated , a new journey was conceived and confronted with a group of participants involved in the first
researches and questioned about the feasibility and efficacy of the solutions Proposals . And in this process , it was possible to validate the possible solutions found , and the idealization of other new solutions .
At this time , it was possible to idealize a solution that converged in the solution or mitigation of the main problems and pains encountered and starting for a new process Prototyping , which would allow us to further test the solutions found .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11652 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Challenge & Selection
The first was to use the visualization tool or visual thinking to achieve generalization of the problem of problematic problems in various multilateral interventions before attempting to identify and identify possible solutions to solve the problem . This approach is our clients , government agencies , US citizens , corporations , corporations , and citizens who use their customers to modernize their mission or to modernize their services . Straw is used to visualize a problem - technology sector , in order to determine the relationship between the mutual relations and the possibilities that the purpose of the elements , borders , and a set of questions or requests to discuss the issue with various questions to learn from each other and in the process of determination of the main components of solution
Application
I started the process of creating a graphical problem with the domain 's straw man . To develop straw man graphic , I 'm drawing from any available material to understand the environment . The current content will be either functional or procedural , training materials , marketing materials , mocking or other auditing reports . If the material is unavailable , I take unofficial interviews with one or the three partners who take the lead in my contact .
The situation is fitting , so I 'll borrow the idea if the " front - phase / back - stage " research in previous research , the David Gray book " Connected Company " will do . There is no need to interact with the internal processes and client service that the service provider has to intervene . What I often started with is the template , which is the value of the partners and the value of partners in the chain venture groups to identify other institutions , such as Congress , GAO and Trade Unions A right - wing provider and executive organizations have a column on the left that can create barriers to identify how the organization works . Straw Man Graphic is simple with Visio or simple shapes and icons available on the Internet . The front- phase / back - stage scenes do not work , I will do a different type of scene , or based on the high - level process flow to different streets , or swim in to another format .
For activity , I will split equity partners in groups of 5 - 6 partners , each representing different organization or interest area . Each group receives a larger size poster called Straw Man Graphic , which can be written directly and used to make sticky notes to comment . I give two or three questions to answer them :
1 ) What key elements are missing from the graphic ?
2 ) What would you change about the graphic to make it more accurately reflect your problem space ?
3 ) What key insights do you have about the relationships between the entities in your problem space ?
I will give about 20 minutes to discuss the questions and graphically mark it . When each post marks my posters , I answered one of those three questions . Reports of each group indicate that there are parallels in the perceptions of each group , and then there is an additional copy of additional insights from discussion in the graphic group . After the session , I am designing the poster of each group as an articulation , in
which a view is created which includes sharing with group discussion and adding new insights , and then with one response , an updated graphic Makes and changes the accepted people to accept as a group .
Insight & Approach
I learned to work with this group is that many gruppukalilumulla Graphic - Graphic revised , especially in their response - they are working to fix the problem , it is important to strengthen the understanding , if they occur in a part of the process to be more valuable to share their knowledge Gimp they are running Inekkuriccum pankuveccatumaya the study . A graphic group is a discussion center that allows graphical stockholders to share their ideas and develop insights into the possible root causes for their problems . When they create graphic from a blank slate through a cooperative , they begin a conversation with a straw man jump . They can quickly identify where they are in the graphic - or if they are lost - rather than take the time to recognize them , you can get new information about the relationship between major institutions . They recognize the variables in the affected area - that is , helps to identify the things they know . They will have to provide the information or information available to the variable . I understand that the most valuable view shared , comprised and studied . Visualization functionality will be used as an early stage of my next thoughts . Then the graphic graphic with their collective response can work as a reference tool in their remaining periods .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Challenge & Selection
The first was to use the visualization tool or visual thinking to achieve generalization of the problem of problematic problems in various multilateral interventions before attempting to identify and identify possible solutions to solve the problem . This approach is our clients , government agencies , US citizens , corporations , corporations , and citizens who use their customers to modernize their mission or to modernize their services . Straw is used to visualize a problem - technology sector , in order to determine the relationship between the mutual relations and the possibilities that the purpose of the elements , borders , and a set of questions or requests to discuss the issue with various questions to learn from each other and in the process of determination of the main components of solution
Application
I started the process of creating a graphical problem with the domain 's straw man . To develop straw man graphic , I 'm drawing from any available material to understand the environment . The current content will be either functional or procedural , training materials , marketing materials , mocking or other auditing reports . If the material is unavailable , I take unofficial interviews with one or the three partners who take the lead in my contact .
The situation is fitting , so I 'll borrow the idea if the " front - phase / back - stage " research in previous research , the David Gray book " Connected Company " will do . There is no need to interact with the internal processes and client service that the service provider has to intervene . What I often started with is the template , which is the value of the partners and the value of partners in the chain venture groups to identify other institutions , such as Congress , GAO and Trade Unions A right - wing provider and executive organizations have a column on the left that can create barriers to identify how the organization works . Straw Man Graphic is simple with Visio or simple shapes and icons available on the Internet . The front- phase / back - stage scenes do not work , I will do a different type of scene , or based on the high - level process flow to different streets , or swim in to another format .
For activity , I will split equity partners in groups of 5 - 6 partners , each representing different organization or interest area . Each group receives a larger size poster called Straw Man Graphic , which can be written directly and used to make sticky notes to comment . I give two or three questions to answer them :
1 ) What key elements are missing from the graphic ?
2 ) What would you change about the graphic to make it more accurately reflect your problem space ?
3 ) What key insights do you have about the relationships between the entities in your problem space ?
I will give about 20 minutes to discuss the questions and graphically mark it . When each post marks my posters , I answered one of those three questions . Reports of each group indicate that there are parallels in the perceptions of each group , and then there is an additional copy of additional insights from discussion in the graphic group . After the session , I am designing the poster of each group as an articulation , in
which a view is created which includes sharing with group discussion and adding new insights , and then with one response , an updated graphic Makes and changes the accepted people to accept as a group .
Insight & Approach
I learned to work with this group is that many gruppukalilumulla Graphic - Graphic revised , especially in their response - they are working to fix the problem , it is important to strengthen the understanding , if they occur in a part of the process to be more valuable to share their knowledge Gimp they are running Inekkuriccum pankuveccatumaya the study . A graphic group is a discussion center that allows graphical stockholders to share their ideas and develop insights into the possible root causes for their problems . When they create graphic from a blank slate through a cooperative , they begin a conversation with a straw man jump . They can quickly identify where they are in the graphic - or if they are lost - rather than take the time to recognize them , you can get new information about the relationship between major institutions . They recognize the variables in the affected area - that is , helps to identify the things they know . They will have to provide the information or information available to the variable . I understand that the most valuable view shared , comprised and studied . Visualization functionality will be used as an early stage of my next thoughts . Then the graphic graphic with their collective response can work as a reference tool in their remaining periods .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21387 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Tool selected - Learning Launch ( Module 4 )
Elements :
Challenge : Describe your challenge , including all relevant information .
We wanted to include as much as possible citizens in decision processes . The aim is to increase significantly active citizens involvement in decision making processes through local communities officially established . Communication between citizens and local communities is usually direct face to face or via phone , therefore we had lack of interest of citizens to participate . Furthermore , we wanted to increase participation of young persons in these processes . We started with hypothesis and key assumptions .
Here we had first three stages : 1.Identify opportunity , 2 . Scope your project , 3 Draft your design brief ,
Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) . I selected a learning launch toll . It is related to the process and idea I will describe . I was inspired with video on Learning Launch .
We Observed citizens behavior , interest and available time to voluntary and actively participate in decision making processes in local communities . We spoke with them to identify challenges and opinions . We wanted to hear their needs and obstacles they have in terms of active engagement in solving the problems of local communities and actively participate in defining the issues . The aim was to create better quality of life in local communities , engage citizens in decision making process and public budget planning . We were search for confirming and disconfirming data .
After we collected information , the idea was to develop interactive web portal which will enable citizens to receive information and actively participate in exchange of information and opinion via portal from their homes . Here we worked on value creation .
Here we have following stages : 4.Make your plans , 5.do your research , 6 . Identify insight , 7.establish design criteria
Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) .
First , we discussed with leaders of local communities what would make their job easier and efficient . What information they need and reviewed skills they have for use of information technology . We collected and analyzed that data . Besides that , we interview citizens on the same . What they would need to know from LCs , would they more be active if they have easier way of communication , tool for specific discussions and decision - making processes participation .
Here we have following stages : 8 . Brainstorm your idea , 9 . develop concept , 10 . Create some napkin pitches
Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
This is part of execution . After collection of data from competent sample of users , it was created pilot portal with initial design and application . After this we prioritized key assumptions and do the test .
Here we have following stages : 11.surface assumptions , 12 create prototype
Pilot portal was presented to wide number of citizens and LC representatives to collect information and get their input and feedback on simplicity of use , opportunity , needs , etc . After we collected all feedback and ideas , we worked with web developers and designers to improve initial portal . This was a phase of confirming the data and continuation of development . Portal was launched with clear instructions on how to use it and short video tutorials .
Here we have following stages : 13 get feedback from stakeholders , 14 run your learning launches , 15 . Design the Onramp .
Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why .
I would apply the same tool next time but would plan more time for testing phase and getting input from users . Furthermore , it is necessary to take into consideration limited users knowledge on design and development of portals and how to articulate their needs to developers .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Tool selected - Learning Launch ( Module 4 )
Elements :
Challenge : Describe your challenge , including all relevant information .
We wanted to include as much as possible citizens in decision processes . The aim is to increase significantly active citizens involvement in decision making processes through local communities officially established . Communication between citizens and local communities is usually direct face to face or via phone , therefore we had lack of interest of citizens to participate . Furthermore , we wanted to increase participation of young persons in these processes . We started with hypothesis and key assumptions .
Here we had first three stages : 1.Identify opportunity , 2 . Scope your project , 3 Draft your design brief ,
Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) . I selected a learning launch toll . It is related to the process and idea I will describe . I was inspired with video on Learning Launch .
We Observed citizens behavior , interest and available time to voluntary and actively participate in decision making processes in local communities . We spoke with them to identify challenges and opinions . We wanted to hear their needs and obstacles they have in terms of active engagement in solving the problems of local communities and actively participate in defining the issues . The aim was to create better quality of life in local communities , engage citizens in decision making process and public budget planning . We were search for confirming and disconfirming data .
After we collected information , the idea was to develop interactive web portal which will enable citizens to receive information and actively participate in exchange of information and opinion via portal from their homes . Here we worked on value creation .
Here we have following stages : 4.Make your plans , 5.do your research , 6 . Identify insight , 7.establish design criteria
Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) .
First , we discussed with leaders of local communities what would make their job easier and efficient . What information they need and reviewed skills they have for use of information technology . We collected and analyzed that data . Besides that , we interview citizens on the same . What they would need to know from LCs , would they more be active if they have easier way of communication , tool for specific discussions and decision - making processes participation .
Here we have following stages : 8 . Brainstorm your idea , 9 . develop concept , 10 . Create some napkin pitches
Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
This is part of execution . After collection of data from competent sample of users , it was created pilot portal with initial design and application . After this we prioritized key assumptions and do the test .
Here we have following stages : 11.surface assumptions , 12 create prototype
Pilot portal was presented to wide number of citizens and LC representatives to collect information and get their input and feedback on simplicity of use , opportunity , needs , etc . After we collected all feedback and ideas , we worked with web developers and designers to improve initial portal . This was a phase of confirming the data and continuation of development . Portal was launched with clear instructions on how to use it and short video tutorials .
Here we have following stages : 13 get feedback from stakeholders , 14 run your learning launches , 15 . Design the Onramp .
Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why .
I would apply the same tool next time but would plan more time for testing phase and getting input from users . Furthermore , it is necessary to take into consideration limited users knowledge on design and development of portals and how to articulate their needs to developers .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20078 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Introduction-
I worked as lead position in software development , and I need to create stories and different scenarios for application development ( using Agile methodology ) , so that the business understanding and development will be easy for developer . For that purpose we used JIRA for project handling , which support us to tell the business how we are going to implement our client business cases .
A key component of agile software development is putting people first , and user - stories put actual end users at the center of the conversation . Stories use non - technical language to provide context for the development team and their efforts . After reading a user story , the team knows why they are building what they 're building and what value it creates .
User stories are one of the core components of an agile program . They help provide a user - focused framework for daily work — which drives collaboration , creativity , and a better product overall . A user story is the smallest unit of work in an agile framework . It ’s an end goal , not a feature , expressed from the software user ’s perspective . I preferred JIRA because it 's not only support me to create user stories even I can manage task and process execution and how much progress in done on daily basis .
We can add members in project and assign task to them with time line , and on daily basis we can get update .
For Example- I have a use case to login in application . For that I can easily write user stories after discussing with client and write down all defend kind of scenarios of login like success , failure , network or any other issues during login .
User stories describe the why and the behind the day - to - day work of development team members , often expressed as persona , need , purpose . Understanding their role as the source of truth for what your team is delivering , but also why , is key to a smooth process .
Start by evaluating the next , or most pressing , large project ( e.g. an epic ) . Break it down into smaller user stories , and work with the development team for refinement . Once your stories are out in the wild where the whole team can see them , you ’re ready to get to work . Overall Jira support and fulfill all my requirement to handle project smoothly .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Introduction-
I worked as lead position in software development , and I need to create stories and different scenarios for application development ( using Agile methodology ) , so that the business understanding and development will be easy for developer . For that purpose we used JIRA for project handling , which support us to tell the business how we are going to implement our client business cases .
A key component of agile software development is putting people first , and user - stories put actual end users at the center of the conversation . Stories use non - technical language to provide context for the development team and their efforts . After reading a user story , the team knows why they are building what they 're building and what value it creates .
User stories are one of the core components of an agile program . They help provide a user - focused framework for daily work — which drives collaboration , creativity , and a better product overall . A user story is the smallest unit of work in an agile framework . It ’s an end goal , not a feature , expressed from the software user ’s perspective . I preferred JIRA because it 's not only support me to create user stories even I can manage task and process execution and how much progress in done on daily basis .
We can add members in project and assign task to them with time line , and on daily basis we can get update .
For Example- I have a use case to login in application . For that I can easily write user stories after discussing with client and write down all defend kind of scenarios of login like success , failure , network or any other issues during login .
User stories describe the why and the behind the day - to - day work of development team members , often expressed as persona , need , purpose . Understanding their role as the source of truth for what your team is delivering , but also why , is key to a smooth process .
Start by evaluating the next , or most pressing , large project ( e.g. an epic ) . Break it down into smaller user stories , and work with the development team for refinement . Once your stories are out in the wild where the whole team can see them , you ’re ready to get to work . Overall Jira support and fulfill all my requirement to handle project smoothly .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17467 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Guiding peers using Mind Mapping !
Challenge :
I being the member of Bachpan NGO ( Australian Multiple Birth Association ) whose job is to help out the students pursuing the chattered accountancy ( CA ) course . As the students after passing his 2nd level has to undergo an internship under a qualified CA or under a CA firm . Generally , we found out that the students are not happy with what their internship journey . And mostly you will receive an unsatisfying and dull response from an intern on asking about their internship experience .
Hence , we at the association level identified the persisting problems face by budding CA ’s and decided to solve the problem . We quickly communicated with students from various firms and levels and probably made use of ethnographic Interview to identify the core problems faced by the students . This was the application of What if analysis to find the prevailing problems .
Selection :
On communicating with various students across the city we had a huge amount of data which may or may not be similar , some quite elaborative , some were solo words !
Mind mapping tool successfully helped us out of this problem giving us a clear vision and direction to think and generate ideas to solve the underlined problem .
Mind map is the tool that provides a bridge from “ what is ” to “ what if ” . Mind maps is the tool that help to organise large amount of data in a systematic manner providing an opportunity to thinkers to generate idea relevant to the problem . It sets the organisation to a common understanding . And this was the exact reason why mind maps were our selection .
Application :
Due to the large amount of data gattered by volunteers and the variation in the data it became difficult for us to identify the core problem and think for a solution . We decided to use the mind map technique . We asked for the help of the volunteers in the mind mapping process . We all gathered in the meeting room and divided the volunteers in the group of three including us . We along with the volunteers were in all 5 teams with a set of three people . Each of the team was allotted a particular amount of raw data and each of the team was asked to segregated the problems into a group relating to a similar theme or a problem . For example , the problem of inadequate exposure or a problem of unwillingness to learn a particular work maybe audit , both can be grouped into a single theme as “ Problem with exposure ” .
On performing such grouping , we finally arrived at a certain number of themes listed on the white board . Even some similar themes were to be merged to make the data more accurate and concise . Finally , we were left with a small set of problems from the large amount of data . We had finally identified the specific set of problems on which we can concentrate upon to generate the idea to solve the problems .
Finally the problems of unsatisfactory internship experience was due to students mistake in selection of the proper field of interest , some student even though were sound of their area of interest were not able to crack the interview of the required firms and some students were facing issues with maintaining the right equilibrium between their studies and work . These problems were tackled along with the support of the qualified and experience CA by providing one on one counselling , conducting mock interview sessions & organising events for students to solve their problems .
Insight :
The mind mapping tool provided us an efficient tool to categorize the problems from numerous pages to a set of fixed problems . It provided us a directional thinking and prevent us from deviating form the core problems to solve . We could have spent days to identify answer to each and every problem which could have led to have a pretty huge list of problems and answers to it . Mind mapping helped to efficiently draw conclusion and save time in problem identification .
Approach :
Since we have discovered the real potential of mind mapping tool and its real efficiency , we would primarily try to gather information in such a way that it would supplement in the efficiency of the mind mappings process . Such as collecting data in standardised format , this would help us in applying mind mapping technique at the primary data collection level itself .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Guiding peers using Mind Mapping !
Challenge :
I being the member of Bachpan NGO ( Australian Multiple Birth Association ) whose job is to help out the students pursuing the chattered accountancy ( CA ) course . As the students after passing his 2nd level has to undergo an internship under a qualified CA or under a CA firm . Generally , we found out that the students are not happy with what their internship journey . And mostly you will receive an unsatisfying and dull response from an intern on asking about their internship experience .
Hence , we at the association level identified the persisting problems face by budding CA ’s and decided to solve the problem . We quickly communicated with students from various firms and levels and probably made use of ethnographic Interview to identify the core problems faced by the students . This was the application of What if analysis to find the prevailing problems .
Selection :
On communicating with various students across the city we had a huge amount of data which may or may not be similar , some quite elaborative , some were solo words !
Mind mapping tool successfully helped us out of this problem giving us a clear vision and direction to think and generate ideas to solve the underlined problem .
Mind map is the tool that provides a bridge from “ what is ” to “ what if ” . Mind maps is the tool that help to organise large amount of data in a systematic manner providing an opportunity to thinkers to generate idea relevant to the problem . It sets the organisation to a common understanding . And this was the exact reason why mind maps were our selection .
Application :
Due to the large amount of data gattered by volunteers and the variation in the data it became difficult for us to identify the core problem and think for a solution . We decided to use the mind map technique . We asked for the help of the volunteers in the mind mapping process . We all gathered in the meeting room and divided the volunteers in the group of three including us . We along with the volunteers were in all 5 teams with a set of three people . Each of the team was allotted a particular amount of raw data and each of the team was asked to segregated the problems into a group relating to a similar theme or a problem . For example , the problem of inadequate exposure or a problem of unwillingness to learn a particular work maybe audit , both can be grouped into a single theme as “ Problem with exposure ” .
On performing such grouping , we finally arrived at a certain number of themes listed on the white board . Even some similar themes were to be merged to make the data more accurate and concise . Finally , we were left with a small set of problems from the large amount of data . We had finally identified the specific set of problems on which we can concentrate upon to generate the idea to solve the problems .
Finally the problems of unsatisfactory internship experience was due to students mistake in selection of the proper field of interest , some student even though were sound of their area of interest were not able to crack the interview of the required firms and some students were facing issues with maintaining the right equilibrium between their studies and work . These problems were tackled along with the support of the qualified and experience CA by providing one on one counselling , conducting mock interview sessions & organising events for students to solve their problems .
Insight :
The mind mapping tool provided us an efficient tool to categorize the problems from numerous pages to a set of fixed problems . It provided us a directional thinking and prevent us from deviating form the core problems to solve . We could have spent days to identify answer to each and every problem which could have led to have a pretty huge list of problems and answers to it . Mind mapping helped to efficiently draw conclusion and save time in problem identification .
Approach :
Since we have discovered the real potential of mind mapping tool and its real efficiency , we would primarily try to gather information in such a way that it would supplement in the efficiency of the mind mappings process . Such as collecting data in standardised format , this would help us in applying mind mapping technique at the primary data collection level itself .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17978 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling - Reduction of overtime of BCWs at Organisation.group
Challenge : I work with M / s El Pueblo Unido ( Organisation.group ) , a State Run downstream Oil Company of India which is involved in refining and distribution of Petroleum Products across India and a few neighbouring countries . I am presently posted at one of inland Petroleum Terminal . Recently due to COVID 19 problem across globe and in particularly India , our Corporation is facing problem on financial front . The biggest challenge for Organisation.group is to cut the cost of operation and thereby remain profitable . To achieve this objective higher management has conveyed the target of 25 % reduction of overtime cost of the blue collar workmen ( BCW ) . I am presently posted as deputy to the unit head . The challenge before unit head is that though there are certain wasteful practices which are jacking up the overtime cost , it is very difficult to stop them due to the higher bargaining power of the BCW ’s union . Further challenge is that if any unilateral decision is taken to cut the overtime without taking Union in confidence , there is a risk of Union strike and subsequent rebuke by higher management due to this unpleasant situation . Selection : Storytelling is one of the most effective tools of design approach of problem solving . The contents of the lecture are being reframed here to explain the storytelling as a tool . A good story at its essence is simply conveying a message that has logic . It should have emotional connection , and should have larger purpose . A good story is designed for audience and has clear sequence of events . A great storyteller asks and answers questions along the way . The storytelling allows the audience to pay more attention thereby raises the level of engagement in business . The storytelling allows to create energy , passion and excitement around the subject . Secondly storytelling makes strategy of organization more simple and relate - able for audience . The audience needs to be told a compelling story . They need to be told how to get the things done . The storytellers should locate the most powerful part of his message and lean on it . He should make sure that he creates moments of reflection for the audience . In a typical case where we have to drive transformation ; the main character of the story becomes the wicked problem facing the organization . The audience needs to understand the current challenge in facing the wicked problem . Then the audience needs to be brought in frame of mind to take on the challenge . We have to give the audience chance to talk about the tensions that exist because of the challenge . Finally the storyteller has to show the path that can lead to solve the challenge . I have chosen the tool of storytelling as this is most suited approach to solve the problem in hand . The issue of overtime reduction can only be sorted out through the various steps to be followed while using the tool of storytelling . The BCWs and their union leaders need to be communicated and convinced through this tool in a very effective and pragmatic view . Any abrupt action without resorting to this tool will bring unwarranted resistance from their side . Application : Next day , the representatives of BCW union were called for a meeting with unit head and other officers . During the meeting I told the union delegates about the current scenario of COVID 19 and also explained how various corporate are struggling to keep them afloat . I told that that oil industry in particular is going through hard times due to sudden drop in demand for fuel and also due to lowering of crude rate . It was further explained that it has become imperative to curtail the operating cost to rescue our bottom
line . I have explained that curtailing overtime expenses by 25 % is imperative to save the game . The need for adopting austerity measures and mandate of top management was explained to them . While the big challenge and the tension arising out of this has been aptly explained to the union representatives , this enhanced their engagement with Corporation ’s objectives . The tool of storytelling was effectively applied to get the desired results . The union representatives amicably agreed to reduce the manpower at certain work stations . It was also agreed to do some unscheduled works which were of recurring nature to put them in planned duty roster . This yielded the desired results and the overtime expenses reduced by huge 30 % . Insight : The storytelling tool has given tremendous results to me . The results have overshot the initial target given to us . The challenge was addressed amicably and no resistance from union was faced . The storytelling approach not only enabled me to meet Corporate objective but also helped me to increase the involvement of the BCWs with the Corporation . The story could touch the emotional chord of the BCWs as the purpose of action was aptly explained to them . The story compelled the BCWs to ponder over the current scenario and also enabled them to relate with current national and international issues which have come across due to COVID 19 and subsequent lockdown . Approach : As this case has been successfully solved through design thinking approach , this has motivated us to apply this tool for various other issues which we currently faced . We not only intend to apply storytelling but also intend to apply other tools i.e. visualization , mind mapping and learning launch for meeting the future challenges . Specially the learnings of the current case will help us to understand the negotiation with stakeholders and effective use of storytelling to achieve the desired results .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling - Reduction of overtime of BCWs at Organisation.group
Challenge : I work with M / s El Pueblo Unido ( Organisation.group ) , a State Run downstream Oil Company of India which is involved in refining and distribution of Petroleum Products across India and a few neighbouring countries . I am presently posted at one of inland Petroleum Terminal . Recently due to COVID 19 problem across globe and in particularly India , our Corporation is facing problem on financial front . The biggest challenge for Organisation.group is to cut the cost of operation and thereby remain profitable . To achieve this objective higher management has conveyed the target of 25 % reduction of overtime cost of the blue collar workmen ( BCW ) . I am presently posted as deputy to the unit head . The challenge before unit head is that though there are certain wasteful practices which are jacking up the overtime cost , it is very difficult to stop them due to the higher bargaining power of the BCW ’s union . Further challenge is that if any unilateral decision is taken to cut the overtime without taking Union in confidence , there is a risk of Union strike and subsequent rebuke by higher management due to this unpleasant situation . Selection : Storytelling is one of the most effective tools of design approach of problem solving . The contents of the lecture are being reframed here to explain the storytelling as a tool . A good story at its essence is simply conveying a message that has logic . It should have emotional connection , and should have larger purpose . A good story is designed for audience and has clear sequence of events . A great storyteller asks and answers questions along the way . The storytelling allows the audience to pay more attention thereby raises the level of engagement in business . The storytelling allows to create energy , passion and excitement around the subject . Secondly storytelling makes strategy of organization more simple and relate - able for audience . The audience needs to be told a compelling story . They need to be told how to get the things done . The storytellers should locate the most powerful part of his message and lean on it . He should make sure that he creates moments of reflection for the audience . In a typical case where we have to drive transformation ; the main character of the story becomes the wicked problem facing the organization . The audience needs to understand the current challenge in facing the wicked problem . Then the audience needs to be brought in frame of mind to take on the challenge . We have to give the audience chance to talk about the tensions that exist because of the challenge . Finally the storyteller has to show the path that can lead to solve the challenge . I have chosen the tool of storytelling as this is most suited approach to solve the problem in hand . The issue of overtime reduction can only be sorted out through the various steps to be followed while using the tool of storytelling . The BCWs and their union leaders need to be communicated and convinced through this tool in a very effective and pragmatic view . Any abrupt action without resorting to this tool will bring unwarranted resistance from their side . Application : Next day , the representatives of BCW union were called for a meeting with unit head and other officers . During the meeting I told the union delegates about the current scenario of COVID 19 and also explained how various corporate are struggling to keep them afloat . I told that that oil industry in particular is going through hard times due to sudden drop in demand for fuel and also due to lowering of crude rate . It was further explained that it has become imperative to curtail the operating cost to rescue our bottom
line . I have explained that curtailing overtime expenses by 25 % is imperative to save the game . The need for adopting austerity measures and mandate of top management was explained to them . While the big challenge and the tension arising out of this has been aptly explained to the union representatives , this enhanced their engagement with Corporation ’s objectives . The tool of storytelling was effectively applied to get the desired results . The union representatives amicably agreed to reduce the manpower at certain work stations . It was also agreed to do some unscheduled works which were of recurring nature to put them in planned duty roster . This yielded the desired results and the overtime expenses reduced by huge 30 % . Insight : The storytelling tool has given tremendous results to me . The results have overshot the initial target given to us . The challenge was addressed amicably and no resistance from union was faced . The storytelling approach not only enabled me to meet Corporate objective but also helped me to increase the involvement of the BCWs with the Corporation . The story could touch the emotional chord of the BCWs as the purpose of action was aptly explained to them . The story compelled the BCWs to ponder over the current scenario and also enabled them to relate with current national and international issues which have come across due to COVID 19 and subsequent lockdown . Approach : As this case has been successfully solved through design thinking approach , this has motivated us to apply this tool for various other issues which we currently faced . We not only intend to apply storytelling but also intend to apply other tools i.e. visualization , mind mapping and learning launch for meeting the future challenges . Specially the learnings of the current case will help us to understand the negotiation with stakeholders and effective use of storytelling to achieve the desired results .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11988 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | DESIGN THINKING ASSIGNMENT submitted by Rehab Mariam
Example Reflection – Learning Launch
Challenge
I am an avid tech enthusiast always looking for new ways to make life better and easier . Having worked in the tech space for over 5 years and offering turnkey solution from different OEMS to different customers including leading hotel chains . Throughout my discussions with one of the leading coffee chains I discovered we had a common problem which was inclusivity and by this I mean making it possible for disabled people , deaf and dumb to be precise to dine in and still feel welcome naturally . Our challenge now is to have the right tools and process either through people or technology or combination of both in place . The project will involve having one branch of the coffee chain with around 10 employees this includes wait staff as well as the branch manager get trained on sign language as well as a new system / tool geared towards taking orders more efficient , this will essentially take 30 days as we try to incorporate actual walk in customers who are already skilled in sign language to mimic the anticipated scenario . Imagine a situation where the wait staff are not trained on sign language with no access to paper or pen for communication between a solo deaf and dumb diner and the wait staff . In the process we will work towards uncovering what the stakeholders in this case the waiters , branch managers and customer believe are barriers to success of this pilot .
For this experiment we shall call the deaf and dumb as D&D.
Some of our assumptions are
1 . The deaf and dumb do want to be included in social functions 2 . The wait staff will adapt to this clientele requirements from order taking to having extras
substituted to issuing complaints .
Selection
Our combined team from the restaurant branch and my tech resources have gone through the different design thinking tools and settled on using the learning launch to test our assumptions and hypothesis for inclusivity . We shall pilot both the sign language and tech systems- the ordering app simultaneously .
Application
For our first leaning launch we had the branch and my tech staff trained on sign language for 7 days as there was no need to get trained on use of the ordering app that would enable the D&D make orders should it prove difficult to communicate in sign language . Next was to have 10 trained sign language individuals come in with 5 D&D friends of theirs to try out the new learning launch .
The idea is to have the 15 individuals come in at the same time where the sitting arrangements would be 2 sign language experts seated with 1 D&D. The waiters would then be tasked with delivering quality service per table for this focus groups . At the onset the wait staff will try to identify which of the guests is D&D by greeting the guests in sign language and directing them to their tables whilst also offering the booklet menu . The guests will be asked to make there orders in sign language by the waiters for the complicated ones the order taking app will be used where the D&D can type in their meal option as well
as ask for invoices and extras comfortably should they at one point in time dine in the restaurant un accompanied by a sign language expert .
These sessions went on for 3 weeks with weekly shifts between accompanied D&Ds as well as solo D&D clients . Our tech team were in the background customizing the ordering app based on the feedback from the weekly sessions where the sign language experts would give their feedback on how to make the whole process from the moment a customer walks in to the point they get handed their bill . This tested our assumption that D&D clients want to be included in social functions , but everyone has to play their part either through learning sign language or using technology . We also incorporated surveys for the clients which included questions about our new dining experience , improvements they would like to see as well as whether they would return to the restaurant , these were conducted on a weekly basis .
Insight
Based on the rate of repeat customers from the D&D group it was evident that communication is a barrier and needs to be fixed in all scenarios and in this instance using the ordering app made it seamless such that the waiters still had time to perfect their sign language skills while the D&D clients did n’t feel pressured to express themselves and could still enjoy social interactions . Courtesy of this learning launch we managed to test out 2 earlier assumptions . We even got better data quality and more stakeholder buy in where in this case the stakeholders were the restaurant management as well as clients from the D&D group . The data quality from the surveys on customer and wait staff feedback enabled my tech company improve the ordering app user experience to include digitized menus available once a customer logs on to the restaurant wifi . This info proved useful for roll out across he entire restaurant chain .
Approach
Since the teams are conversant with the launch tool as part of design thinking to develop new ideas and are ready to roll out in mass across their chain of restaurants I would also recommend the use of mind mapping for future launches as a precursor to the learning launch , this way we can gather more ideas to be tested out and more assumptions as well .
| EMAIL:
ID_NUM:
NAME_STUDENT: Rehab Mariam
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: DESIGN THINKING ASSIGNMENT submitted by Rehab Mariam
Example Reflection – Learning Launch
Challenge
I am an avid tech enthusiast always looking for new ways to make life better and easier . Having worked in the tech space for over 5 years and offering turnkey solution from different OEMS to different customers including leading hotel chains . Throughout my discussions with one of the leading coffee chains I discovered we had a common problem which was inclusivity and by this I mean making it possible for disabled people , deaf and dumb to be precise to dine in and still feel welcome naturally . Our challenge now is to have the right tools and process either through people or technology or combination of both in place . The project will involve having one branch of the coffee chain with around 10 employees this includes wait staff as well as the branch manager get trained on sign language as well as a new system / tool geared towards taking orders more efficient , this will essentially take 30 days as we try to incorporate actual walk in customers who are already skilled in sign language to mimic the anticipated scenario . Imagine a situation where the wait staff are not trained on sign language with no access to paper or pen for communication between a solo deaf and dumb diner and the wait staff . In the process we will work towards uncovering what the stakeholders in this case the waiters , branch managers and customer believe are barriers to success of this pilot .
For this experiment we shall call the deaf and dumb as D&D.
Some of our assumptions are
1 . The deaf and dumb do want to be included in social functions 2 . The wait staff will adapt to this clientele requirements from order taking to having extras
substituted to issuing complaints .
Selection
Our combined team from the restaurant branch and my tech resources have gone through the different design thinking tools and settled on using the learning launch to test our assumptions and hypothesis for inclusivity . We shall pilot both the sign language and tech systems- the ordering app simultaneously .
Application
For our first leaning launch we had the branch and my tech staff trained on sign language for 7 days as there was no need to get trained on use of the ordering app that would enable the D&D make orders should it prove difficult to communicate in sign language . Next was to have 10 trained sign language individuals come in with 5 D&D friends of theirs to try out the new learning launch .
The idea is to have the 15 individuals come in at the same time where the sitting arrangements would be 2 sign language experts seated with 1 D&D. The waiters would then be tasked with delivering quality service per table for this focus groups . At the onset the wait staff will try to identify which of the guests is D&D by greeting the guests in sign language and directing them to their tables whilst also offering the booklet menu . The guests will be asked to make there orders in sign language by the waiters for the complicated ones the order taking app will be used where the D&D can type in their meal option as well
as ask for invoices and extras comfortably should they at one point in time dine in the restaurant un accompanied by a sign language expert .
These sessions went on for 3 weeks with weekly shifts between accompanied D&Ds as well as solo D&D clients . Our tech team were in the background customizing the ordering app based on the feedback from the weekly sessions where the sign language experts would give their feedback on how to make the whole process from the moment a customer walks in to the point they get handed their bill . This tested our assumption that D&D clients want to be included in social functions , but everyone has to play their part either through learning sign language or using technology . We also incorporated surveys for the clients which included questions about our new dining experience , improvements they would like to see as well as whether they would return to the restaurant , these were conducted on a weekly basis .
Insight
Based on the rate of repeat customers from the D&D group it was evident that communication is a barrier and needs to be fixed in all scenarios and in this instance using the ordering app made it seamless such that the waiters still had time to perfect their sign language skills while the D&D clients did n’t feel pressured to express themselves and could still enjoy social interactions . Courtesy of this learning launch we managed to test out 2 earlier assumptions . We even got better data quality and more stakeholder buy in where in this case the stakeholders were the restaurant management as well as clients from the D&D group . The data quality from the surveys on customer and wait staff feedback enabled my tech company improve the ordering app user experience to include digitized menus available once a customer logs on to the restaurant wifi . This info proved useful for roll out across he entire restaurant chain .
Approach
Since the teams are conversant with the launch tool as part of design thinking to develop new ideas and are ready to roll out in mass across their chain of restaurants I would also recommend the use of mind mapping for future launches as a precursor to the learning launch , this way we can gather more ideas to be tested out and more assumptions as well .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Rehab Mariam"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 4158 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Queuing System – Learning Launch
Challenge
I am a leader of a team in charge of new technologies within the engineering arm of a technology company . We are always tasked with generating new ideas ( technical ) that could be potential products of the company . One challenge we were asked to find a solution for is how to make procedures within government entities more efficient for their customers ( individuals and companies ) . The challenge seems very broad and unfocused due to the diversity of government entities , their customers and type of services .
Selection
For the company ’s point of view , it made more sense to have a solution that is generic and applicable to all entities , customers and services . Whatever this solution could be , we decided to use Learning Launch as a tool to verify the effectiveness of the solution . Learning Launch is the most logical design thinking tool that we could think of to test our concept in a cheap and rapid way . The prototype or proof of concept that we will develop and use in learning launch campaign would provide great insight on the future product and valuable feedback from potential users and customers .
Application
Even though we selected learning launch as a design thinking tool , we had to start from the beginning of the design thinking process to identify the problem and find a solution for . The best way was to interact with real customers and governmental entities . We formed teams that had to visit different governmental customer service centers and perform interviews with real customers waiting in line for their service . Furthermore , we went the extra mile and made some of our team members to apply for some services on those centers and write down notes and collect feedbacks . Such trips and feedbacks were very useful in providing the necessary data that helped us to identify core and common challenges within those entities . We found out that there was one common complaint and challenge between all centers and that was the waiting time that customer needed to endure in order to be served . And those issues are all related to the queuing system in place .
We started with a hypothesis that what if customers could retrieve their tickets in the queue ( waiting line ) through the internet ( a mobile application for instance ) and receive real time updates on the status of the queue . Therefore , customers can utilize their waiting times in more valuable way than just waiting on the service centers . We developed a small prototype that was a mobile friendly web page with simple interface that communicates with a local server ( hence , users during the test phase do not have to download and install an application ) . We arranged a test scenario on a nearby university campus where we set our mock service center . Our service was free donuts and our customers were students and faculty members . Customers had to interact with our team and answer some questions about the prototyped queuing system we developed .
Insight and Approach
The test bed we had set was very useful and informative . We got a lot of improvement suggestions from the students on how they expect the system to work and how they wish to interact with the system . Too
many insights on the user interface itself ( although it was a beta version ) were collected that helped produce a better user friendly interface for the product phase . Furthermore , we were surprised by the number of stories that our customers started telling us about their experiences within government entities and how the prototyped concept could made their experience better . Hence , the learning launch experiment provided more data that enriched the data we collected during the study and observation phase .
The approach we followed in implementing learning launch tool was very useful and it reduced the cost and development time . Furthermore , it provided great insights on how the product could be developed and how users would interact with the system in the future . In addition , it reduced the risks of entering an unknown territory in respect to our company ’s current portfolio . However , I think there are ways we could do better and shorten the learning launch phase and as well as reduce the cost of prototype development . I think we could follow another approach that does not require the development of a beta version in order to test . We could invite our customers to our mock service center and let them interact with a mock system that is manually controlled . Perhaps , we could give our customers the freedom to manipulate the user interface system as they think more convenient instead making them interact with a baseline design . That way , the design would have been improved greatly due to the fact that it would be open to a more diverse designing team .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Queuing System – Learning Launch
Challenge
I am a leader of a team in charge of new technologies within the engineering arm of a technology company . We are always tasked with generating new ideas ( technical ) that could be potential products of the company . One challenge we were asked to find a solution for is how to make procedures within government entities more efficient for their customers ( individuals and companies ) . The challenge seems very broad and unfocused due to the diversity of government entities , their customers and type of services .
Selection
For the company ’s point of view , it made more sense to have a solution that is generic and applicable to all entities , customers and services . Whatever this solution could be , we decided to use Learning Launch as a tool to verify the effectiveness of the solution . Learning Launch is the most logical design thinking tool that we could think of to test our concept in a cheap and rapid way . The prototype or proof of concept that we will develop and use in learning launch campaign would provide great insight on the future product and valuable feedback from potential users and customers .
Application
Even though we selected learning launch as a design thinking tool , we had to start from the beginning of the design thinking process to identify the problem and find a solution for . The best way was to interact with real customers and governmental entities . We formed teams that had to visit different governmental customer service centers and perform interviews with real customers waiting in line for their service . Furthermore , we went the extra mile and made some of our team members to apply for some services on those centers and write down notes and collect feedbacks . Such trips and feedbacks were very useful in providing the necessary data that helped us to identify core and common challenges within those entities . We found out that there was one common complaint and challenge between all centers and that was the waiting time that customer needed to endure in order to be served . And those issues are all related to the queuing system in place .
We started with a hypothesis that what if customers could retrieve their tickets in the queue ( waiting line ) through the internet ( a mobile application for instance ) and receive real time updates on the status of the queue . Therefore , customers can utilize their waiting times in more valuable way than just waiting on the service centers . We developed a small prototype that was a mobile friendly web page with simple interface that communicates with a local server ( hence , users during the test phase do not have to download and install an application ) . We arranged a test scenario on a nearby university campus where we set our mock service center . Our service was free donuts and our customers were students and faculty members . Customers had to interact with our team and answer some questions about the prototyped queuing system we developed .
Insight and Approach
The test bed we had set was very useful and informative . We got a lot of improvement suggestions from the students on how they expect the system to work and how they wish to interact with the system . Too
many insights on the user interface itself ( although it was a beta version ) were collected that helped produce a better user friendly interface for the product phase . Furthermore , we were surprised by the number of stories that our customers started telling us about their experiences within government entities and how the prototyped concept could made their experience better . Hence , the learning launch experiment provided more data that enriched the data we collected during the study and observation phase .
The approach we followed in implementing learning launch tool was very useful and it reduced the cost and development time . Furthermore , it provided great insights on how the product could be developed and how users would interact with the system in the future . In addition , it reduced the risks of entering an unknown territory in respect to our company ’s current portfolio . However , I think there are ways we could do better and shorten the learning launch phase and as well as reduce the cost of prototype development . I think we could follow another approach that does not require the development of a beta version in order to test . We could invite our customers to our mock service center and let them interact with a mock system that is manually controlled . Perhaps , we could give our customers the freedom to manipulate the user interface system as they think more convenient instead making them interact with a baseline design . That way , the design would have been improved greatly due to the fact that it would be open to a more diverse designing team .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21862 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Catalyst – Mind Map
Challenge
I have a software services company and we are venturing out in the products development arena . Our prior experience has been focused on delivering services and products for the enterprise customers ’ segment . We are currently in the early stages of designing a software product targeting the small and medium customer segment . The software is expected to provide customer engagement capabilities and insights , which we expect that it should be better fitted and customized for a specific vertical / domain .
As a part of the product design and early assessment and definition we are faced with multiple challenges including but not limited to defining the product scope and features , prioritizing the features , exploring and better understanding the service domain ; health care sector , figuring out small businesses buying patterns and preferences , exploring different possible sales and marketing channels and alliances and last but not least bringing all the team members on board and ensuring that they are involved with the product design process and related decisions .
Selection
Initially , part of the team was engaged in market research and competition analysis ; mainly the marketing and the product manager . We needed to select a tool that helps bring on board all the team members ; technical , marketing and sales , and explore different possible features and ideas . I found the mind map a good tool to help drive the brain storming and capture all the inputs and ideas freely without being restricted to a specific structure or template or boundaries that hinder the brain storming flow .
Application
I have put together all the inputs and insights gathered so far and published it on a shared site for all the team members and asked them to go through it individually and prepare for a brain storming session in a week ’s time to discuss possible product features and ideas .
After a week , we gathered all the team members from different roles and experience levels and started discussing what we expect the product should do given we have all the resources and time . We started mapping out the possible personas that will interact with the product and defining the possible features , needs or priorities they might have .
We took rounds asking each member to add at least one leaf or branch to the map to ensure all the team members involvement and not being limited to the obvious or outspoken .
Insight
After doing an initial round of the mind mapping exercise , I noticed that all the team members are better involved and engaged in the product design stage . The ease of the mind mapping tool helps engaging new members easily as it does n’t require prior preparation or training .
From the product perspective , we got better insight on the previous research coverage areas and uncovered areas that need further research and interviews . The mind map helped the technical team looking at the product from the personas and the expected users perspective instead of focusing on the features and technical aspects only . Also the mind map helped pointing out new personas and possible stakeholders that we were n’t specifically considering initially .
Approach
We decided to do another round of mind mapping to dig deeper in the personas needs and preferences and accordingly prioritize the candidate features list .
To capture new field insights and data , we will arrange for a set of interviews and journey maps to address the gaps discovered in the mind map .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Catalyst – Mind Map
Challenge
I have a software services company and we are venturing out in the products development arena . Our prior experience has been focused on delivering services and products for the enterprise customers ’ segment . We are currently in the early stages of designing a software product targeting the small and medium customer segment . The software is expected to provide customer engagement capabilities and insights , which we expect that it should be better fitted and customized for a specific vertical / domain .
As a part of the product design and early assessment and definition we are faced with multiple challenges including but not limited to defining the product scope and features , prioritizing the features , exploring and better understanding the service domain ; health care sector , figuring out small businesses buying patterns and preferences , exploring different possible sales and marketing channels and alliances and last but not least bringing all the team members on board and ensuring that they are involved with the product design process and related decisions .
Selection
Initially , part of the team was engaged in market research and competition analysis ; mainly the marketing and the product manager . We needed to select a tool that helps bring on board all the team members ; technical , marketing and sales , and explore different possible features and ideas . I found the mind map a good tool to help drive the brain storming and capture all the inputs and ideas freely without being restricted to a specific structure or template or boundaries that hinder the brain storming flow .
Application
I have put together all the inputs and insights gathered so far and published it on a shared site for all the team members and asked them to go through it individually and prepare for a brain storming session in a week ’s time to discuss possible product features and ideas .
After a week , we gathered all the team members from different roles and experience levels and started discussing what we expect the product should do given we have all the resources and time . We started mapping out the possible personas that will interact with the product and defining the possible features , needs or priorities they might have .
We took rounds asking each member to add at least one leaf or branch to the map to ensure all the team members involvement and not being limited to the obvious or outspoken .
Insight
After doing an initial round of the mind mapping exercise , I noticed that all the team members are better involved and engaged in the product design stage . The ease of the mind mapping tool helps engaging new members easily as it does n’t require prior preparation or training .
From the product perspective , we got better insight on the previous research coverage areas and uncovered areas that need further research and interviews . The mind map helped the technical team looking at the product from the personas and the expected users perspective instead of focusing on the features and technical aspects only . Also the mind map helped pointing out new personas and possible stakeholders that we were n’t specifically considering initially .
Approach
We decided to do another round of mind mapping to dig deeper in the personas needs and preferences and accordingly prioritize the candidate features list .
To capture new field insights and data , we will arrange for a set of interviews and journey maps to address the gaps discovered in the mind map .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22218 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Andres Castro
Visualization tool
Challenge
As a member of one service organization my challenge is to find new ways to make better the process of the service ( i´m talking about to answer calls and make a report of it ) i have to increase the speed of the service in order to give the best treat . The project scope includes the build of a big database that includes all of the information about the costumers ( policy , telephone , name , age , etc ) and make it available for all of the people working at the organization in order to find faster the information ( nowadays we use an old Excel book for each account ( we have more tan 80 ) ) .
Selection
The visualization tool is a very nice component of the way we use to communicate an information acurate . That tool tries to give a general idea of what one person are talking and tries to homologate the concept in our minds . It it a powerfull tool to make easy the prosses of an idea generation .
Application
The first thing I gon na do is make an animation of the process that i developed to show my partners how this new idea will change and make better the work times making easy to achieve our goals and make better our quality feedback . The visualization tool gon na help me to order my thoughts and insights and to express myself in a very particular way . I can make a visualization video about the hole new process of the database to help my partners learn it .
Insight
By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find that a more agile approach would improveour workflow .
Andres Castro
Approach
Future launch visualization tools should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .
| EMAIL:
ID_NUM:
NAME_STUDENT: Andres Castro, Andres Castro
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Andres Castro
Visualization tool
Challenge
As a member of one service organization my challenge is to find new ways to make better the process of the service ( i´m talking about to answer calls and make a report of it ) i have to increase the speed of the service in order to give the best treat . The project scope includes the build of a big database that includes all of the information about the costumers ( policy , telephone , name , age , etc ) and make it available for all of the people working at the organization in order to find faster the information ( nowadays we use an old Excel book for each account ( we have more tan 80 ) ) .
Selection
The visualization tool is a very nice component of the way we use to communicate an information acurate . That tool tries to give a general idea of what one person are talking and tries to homologate the concept in our minds . It it a powerfull tool to make easy the prosses of an idea generation .
Application
The first thing I gon na do is make an animation of the process that i developed to show my partners how this new idea will change and make better the work times making easy to achieve our goals and make better our quality feedback . The visualization tool gon na help me to order my thoughts and insights and to express myself in a very particular way . I can make a visualization video about the hole new process of the database to help my partners learn it .
Insight
By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find that a more agile approach would improveour workflow .
Andres Castro
Approach
Future launch visualization tools should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Andres Castro",
"Andres Castro"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 6270 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning
Launch
Challenge
I
work
at
an
advertising
agency .
The
most
of
as
are
between
20-‐40
years
old ,
with
approximately
the
same
academic
level
and
similar
interest .
Some
of
us
are
creative
people ,
and
others
are
account
managers ,
so
we
have
different
points
of
view
about
how
to
approach
each
new
campaign ,
and
every
one
of
us
needs
a
different
kind
of
information
to
develop
our
work .
Our
main
client
requieres
quick
responses
because
its
market
evolve
very
fast .
This
causes
that
we
usually
work
in
a
hurry ,
and
nobody
knows
what
exactly
the
other
people
knows ,
so
we
get
a
lot
of
misunderstanding
between
us
that
cause
a
bad
atmosphere
at
the
agency .
I 'd
like
to
reach
any
method
or
technique
that
help
us
to
improve
our
information
flow
and ,
moreover ,
improve
the
atmosphere
we
are
working
in .
Selection
First
of
all ,
I
realized
that
we
had
a
problem
that
admit
the
application
of
Design
Thinking ,
because
we
had
no
data
about
past
moments
and
we
had
to
make
an
effort
to
solve
everyday
problem ,
so
we
focused
on
the
present .
The
tool
we
chose ,
after
knowing
deeply
each
other
and
listening
carefully
between
us ,
was
Learning
Launch ,
because
we
agreed
on
a
specific
need :
we
require
any
kind
of
efficiency
tool
to
manage
information
flow
that
keeps
every
one
of
us
acquainted
about
all
the
projects .
Application
Asking
for
advice
to
friends
from
other
agencies
-‐secondary
research-‐ ,
we
discovered
that
they
were
using
a
tool
they
call
' status ' ,
that
is
an
excel
document
with
significative
fields
about
people
involved
in
each
project ,
the
different
steps ,
the
time
it
takes
every
step
and
the
deadline
before
the
project
should
be
ended .
So
we
develop
our
own
' status '
document ,
that
involves
those
fields :
Project
/
Account
Manager
/
Creative
team
members
/
State
of
affairs
/
Deadline .
And
we
proceed
to
test
it
in
order
to
see
if
it
worked .
On
monday ,
we
had
a
meeting
in
to
talk
each
other
about
which
was
our
actual
working
situation ,
and
after
that
we
completed
the
sheet .
Every
single
person
at
the
agency
received
their
copy
of
that
sheet ,
so
everyone
can
see
at
a
glance
what
is
the
big
picture
of
the
agency .
We
spent
a
week
working
with
the
help
of
that
tool ,
but
we
realized
that
we
have n't
consider
the
' client
feedback
episodes ' ,
that
should
be
displayed
on
the
document ,
because
when
the
client
rejects
a
job ,
this
job
comes
back
to
as
and
we
need
to
rework ,
while
we
are
working
on
other
projects .
What
could
we
do ?
Add
a
new
job
field ?
Avoid
that
question
till
the
next
meeting ?
We
had
to
stop
the
experiment
and
modify
our
' status '
sheet .
We
decided
to
add
a
new
field :
Client
OK .
So
we
could
know
if
we
need
to
rework
on
it .
But ...
things
changes
very
quickly ,
so
it 's
enough
to
meet
once
a
week
to
have
our
sheet
updated ?
No .
So
we
decided
to
set
a
little
meeting
every
day :
a
coffee
pause
to
talk
about
changes ,
only
for
introducing
information
in
the
sheet
about
changes .
After
that ,
we
found
another
problem :
our
sheet
was
perfect
and
contained
a
lot
of
information
but ...
How
could
we
know
what
is
more
important ?
At
this
moment
we
decided
to
add
a
traffic-‐light-‐color-‐system :
red
for
urgent
works ;
yellow
for
mid
importance
works ;
and
green
non
priority
works .
Of
course ,
the
color
status
of
a
project
had
to
change
and
evolve
from
green
to
red
during
the
week :
another
task
to
do
at
coffee
time ...
Ok ,
too
many
meetings
for
us ,
specially
when
we
are
on
a
hurry .
Finally
we
decided
to
appoint
a
manager
for
status
sheet :
a
person
who
could
spent
an
hour
every
monday
and
15
minutes
every
day
to
update
the
status
sheet .
Of
course ,
the
manager
it 's
me ,
the
planner .
As
we
can
see
on
Learning
Launches
video ,
we
decided
to
test
a
cheap
and
convenient
time
managing
tool
as
soon
we
could .
We
could
invest
in
some
kind
of
productivity
software ,
and
spent
many
time
and
resources
on
training
every
single
employee
to
use
it ,
with
no
guarantee
of
success .
By
less
price ,
we
achieve
an
efficient
self
made
tool
that
we
can
evolve
ourselves
every
time
we
need
in
order
it
fits
our
desires .
Insight
We
discovered
and
learn
a
lot
about
ourselves
and
our
ways
of
working ,
and
now
we
have
to
admit
a
lot
of
mistakes
that
we
have
made
during
a
long
time
before
we
tried
to
improve
our
working
process .
We
had
a
narrow
view
of
the
processes
because
we
only
knew
the
things
that
every
one
of
us
were
working
in ,
and
we
were
defending
different
ways
of
solving
problems
instead
find
a
new
path
between
everybody .
It
was
also
very
helpful
to
listen
to
people
from
other
agencies .
Listening ,
definitely ,
was
the
correct
answer .
It
was
very
inspiring
for
me
the
Good
Kitchen
case ,
because
it
portrayes
the
meaning
of
listen
to
the
people
that
is
involved
in
your
very
own
problems ,
when
you
thing
( wrongly )
that
you ’re
alone .
Approach
Next
time
we
could
invest
more
time
in
testing
more
than
one
hypothesis ,
as
long
that
it
were
as
cheap
as
the
one
we
developed .
I
think
we
settled
very
son ,
in
spite
of
Lawan
and
Wolff
advice .
Our
tool
is
nice
but ,
could
it
be
different ,
easier
and
even
better ?
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning
Launch
Challenge
I
work
at
an
advertising
agency .
The
most
of
as
are
between
20-‐40
years
old ,
with
approximately
the
same
academic
level
and
similar
interest .
Some
of
us
are
creative
people ,
and
others
are
account
managers ,
so
we
have
different
points
of
view
about
how
to
approach
each
new
campaign ,
and
every
one
of
us
needs
a
different
kind
of
information
to
develop
our
work .
Our
main
client
requieres
quick
responses
because
its
market
evolve
very
fast .
This
causes
that
we
usually
work
in
a
hurry ,
and
nobody
knows
what
exactly
the
other
people
knows ,
so
we
get
a
lot
of
misunderstanding
between
us
that
cause
a
bad
atmosphere
at
the
agency .
I 'd
like
to
reach
any
method
or
technique
that
help
us
to
improve
our
information
flow
and ,
moreover ,
improve
the
atmosphere
we
are
working
in .
Selection
First
of
all ,
I
realized
that
we
had
a
problem
that
admit
the
application
of
Design
Thinking ,
because
we
had
no
data
about
past
moments
and
we
had
to
make
an
effort
to
solve
everyday
problem ,
so
we
focused
on
the
present .
The
tool
we
chose ,
after
knowing
deeply
each
other
and
listening
carefully
between
us ,
was
Learning
Launch ,
because
we
agreed
on
a
specific
need :
we
require
any
kind
of
efficiency
tool
to
manage
information
flow
that
keeps
every
one
of
us
acquainted
about
all
the
projects .
Application
Asking
for
advice
to
friends
from
other
agencies
-‐secondary
research-‐ ,
we
discovered
that
they
were
using
a
tool
they
call
' status ' ,
that
is
an
excel
document
with
significative
fields
about
people
involved
in
each
project ,
the
different
steps ,
the
time
it
takes
every
step
and
the
deadline
before
the
project
should
be
ended .
So
we
develop
our
own
' status '
document ,
that
involves
those
fields :
Project
/
Account
Manager
/
Creative
team
members
/
State
of
affairs
/
Deadline .
And
we
proceed
to
test
it
in
order
to
see
if
it
worked .
On
monday ,
we
had
a
meeting
in
to
talk
each
other
about
which
was
our
actual
working
situation ,
and
after
that
we
completed
the
sheet .
Every
single
person
at
the
agency
received
their
copy
of
that
sheet ,
so
everyone
can
see
at
a
glance
what
is
the
big
picture
of
the
agency .
We
spent
a
week
working
with
the
help
of
that
tool ,
but
we
realized
that
we
have n't
consider
the
' client
feedback
episodes ' ,
that
should
be
displayed
on
the
document ,
because
when
the
client
rejects
a
job ,
this
job
comes
back
to
as
and
we
need
to
rework ,
while
we
are
working
on
other
projects .
What
could
we
do ?
Add
a
new
job
field ?
Avoid
that
question
till
the
next
meeting ?
We
had
to
stop
the
experiment
and
modify
our
' status '
sheet .
We
decided
to
add
a
new
field :
Client
OK .
So
we
could
know
if
we
need
to
rework
on
it .
But ...
things
changes
very
quickly ,
so
it 's
enough
to
meet
once
a
week
to
have
our
sheet
updated ?
No .
So
we
decided
to
set
a
little
meeting
every
day :
a
coffee
pause
to
talk
about
changes ,
only
for
introducing
information
in
the
sheet
about
changes .
After
that ,
we
found
another
problem :
our
sheet
was
perfect
and
contained
a
lot
of
information
but ...
How
could
we
know
what
is
more
important ?
At
this
moment
we
decided
to
add
a
traffic-‐light-‐color-‐system :
red
for
urgent
works ;
yellow
for
mid
importance
works ;
and
green
non
priority
works .
Of
course ,
the
color
status
of
a
project
had
to
change
and
evolve
from
green
to
red
during
the
week :
another
task
to
do
at
coffee
time ...
Ok ,
too
many
meetings
for
us ,
specially
when
we
are
on
a
hurry .
Finally
we
decided
to
appoint
a
manager
for
status
sheet :
a
person
who
could
spent
an
hour
every
monday
and
15
minutes
every
day
to
update
the
status
sheet .
Of
course ,
the
manager
it 's
me ,
the
planner .
As
we
can
see
on
Learning
Launches
video ,
we
decided
to
test
a
cheap
and
convenient
time
managing
tool
as
soon
we
could .
We
could
invest
in
some
kind
of
productivity
software ,
and
spent
many
time
and
resources
on
training
every
single
employee
to
use
it ,
with
no
guarantee
of
success .
By
less
price ,
we
achieve
an
efficient
self
made
tool
that
we
can
evolve
ourselves
every
time
we
need
in
order
it
fits
our
desires .
Insight
We
discovered
and
learn
a
lot
about
ourselves
and
our
ways
of
working ,
and
now
we
have
to
admit
a
lot
of
mistakes
that
we
have
made
during
a
long
time
before
we
tried
to
improve
our
working
process .
We
had
a
narrow
view
of
the
processes
because
we
only
knew
the
things
that
every
one
of
us
were
working
in ,
and
we
were
defending
different
ways
of
solving
problems
instead
find
a
new
path
between
everybody .
It
was
also
very
helpful
to
listen
to
people
from
other
agencies .
Listening ,
definitely ,
was
the
correct
answer .
It
was
very
inspiring
for
me
the
Good
Kitchen
case ,
because
it
portrayes
the
meaning
of
listen
to
the
people
that
is
involved
in
your
very
own
problems ,
when
you
thing
( wrongly )
that
you ’re
alone .
Approach
Next
time
we
could
invest
more
time
in
testing
more
than
one
hypothesis ,
as
long
that
it
were
as
cheap
as
the
one
we
developed .
I
think
we
settled
very
son ,
in
spite
of
Lawan
and
Wolff
advice .
Our
tool
is
nice
but ,
could
it
be
different ,
easier
and
even
better ?
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21730 |
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