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You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for Innovation – AIA Student : Medo Uddin
FINAL ASSIGNMENT : DESIGN THINKING TOOL – STORYTELLING
CHALLENGE
I ’m working as a Technology Enhanced Learning consultant in the Centre for Educational Innovation at a
Business School . One of our strategic goals as a department is assist teachers to introduce student
centred methodologies in the classroom . Many of them , although usually are working with method
case , mainly use a classic lecture approach in their courses . A year ago , we ran a pilot study with some
teachers particularly motivated and interested in innovation & technology that decide to participate in
the project . Each teacher had to select a little part ( one session / topic / module ) of his / her course and
introduce some innovations ( a new student - centred methodology , renewed learning materials ,
multimedia or storytelling based ... etc . ) . That test worked reasonably well and resulted in many lessons
learned and many things to avoid as well , but , in the end , the main question was : It Will be possible to
transfer these experiences and learnings and involve all the teachers and entire institution
( stakeholders ) into project ?
SELECTION
We decided to try Storytelling tool , as we had amounts of audio - visual stuff , mostly interviews where
both teachers and students talk about their experiences on “ innovative ” courses . We thought it would
be a good starting point to build a narrative around this project . Main issues , which could affect
implementation , were resistance to change and fear to step outside “ Comfort Zone ” . Therefore , this
narrative could help to pave the way , as to the first question , to implement the project .
APPLICATION
Because of aforementioned audio - visual material , we decided to make 4 video testimonials . The editing
and mixing process was made trying to answer some specific questions . On the part of faculty :
How was the “ making - of ” about the innovation proposed ? How the teacher implemented the
chosen methodology or innovative resource ? How much time do they need ? Which kind of
issues had to be faced ? The “ experiment ” , it was successful ? Was it well welcomed by
students ?
Design Thinking for Innovation – AIA Student : Medo Uddin
And on the part of students :
How do they feel about the innovation ? How was implemented in the classroom ? Which were
the differences within classic / innovative approach and which one do they prefer ?
The key message was that change is necessary , it ’s not easy and it needs time , but it works and the final
result will be satisfactory .
Finally , two different versions were made :
Short length ( 2 - 3 minutes ) , designed for stake - holders and exhibition in massive events within our
institution ( Annual day , Teaching & Research Day , etc . ) and Social Media distribution .
Long length ( 4 - 5 minutes ) , designed specifically for teachers and to share with Faculty Members
interested in the project and to exhibit at academic department ’s meetings , assessment and
consultancy sessions , etc .
INSIGHTS
The campaign was successful and several faculty members showed great interest to getting involved in
the project , but at the same time , some sensitive , and unplanned , issues arose , such as :
Lack of incentives to “ innovate ” ,
Questions about intellectual property , that does n’t depend on our department and should be
dealt in other forums , or
some concerns regarding “ digitalization ” in general
These insights were very valuable to refocus the strategy , reinforcing some messages to “ fight ”
misgivings and address Faculty worries to senior management .
APPROACH
We knew right from the start that storytelling would be the “ perfect ” choice that , given the nature of
the project very , “ feelings / experiences ” based , we thought “ Visualizations ” and “ Mind Mapping ” maybe
could not fit in . Regarding to “ Learning Launch ” , at that time we have piloted the pre - project and , in
certain way , both approaches are very similar .
| EMAIL:
ID_NUM:
NAME_STUDENT: Medo Uddin, Medo Uddin
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation – AIA Student : Medo Uddin
FINAL ASSIGNMENT : DESIGN THINKING TOOL – STORYTELLING
CHALLENGE
I ’m working as a Technology Enhanced Learning consultant in the Centre for Educational Innovation at a
Business School . One of our strategic goals as a department is assist teachers to introduce student
centred methodologies in the classroom . Many of them , although usually are working with method
case , mainly use a classic lecture approach in their courses . A year ago , we ran a pilot study with some
teachers particularly motivated and interested in innovation & technology that decide to participate in
the project . Each teacher had to select a little part ( one session / topic / module ) of his / her course and
introduce some innovations ( a new student - centred methodology , renewed learning materials ,
multimedia or storytelling based ... etc . ) . That test worked reasonably well and resulted in many lessons
learned and many things to avoid as well , but , in the end , the main question was : It Will be possible to
transfer these experiences and learnings and involve all the teachers and entire institution
( stakeholders ) into project ?
SELECTION
We decided to try Storytelling tool , as we had amounts of audio - visual stuff , mostly interviews where
both teachers and students talk about their experiences on “ innovative ” courses . We thought it would
be a good starting point to build a narrative around this project . Main issues , which could affect
implementation , were resistance to change and fear to step outside “ Comfort Zone ” . Therefore , this
narrative could help to pave the way , as to the first question , to implement the project .
APPLICATION
Because of aforementioned audio - visual material , we decided to make 4 video testimonials . The editing
and mixing process was made trying to answer some specific questions . On the part of faculty :
How was the “ making - of ” about the innovation proposed ? How the teacher implemented the
chosen methodology or innovative resource ? How much time do they need ? Which kind of
issues had to be faced ? The “ experiment ” , it was successful ? Was it well welcomed by
students ?
Design Thinking for Innovation – AIA Student : Medo Uddin
And on the part of students :
How do they feel about the innovation ? How was implemented in the classroom ? Which were
the differences within classic / innovative approach and which one do they prefer ?
The key message was that change is necessary , it ’s not easy and it needs time , but it works and the final
result will be satisfactory .
Finally , two different versions were made :
Short length ( 2 - 3 minutes ) , designed for stake - holders and exhibition in massive events within our
institution ( Annual day , Teaching & Research Day , etc . ) and Social Media distribution .
Long length ( 4 - 5 minutes ) , designed specifically for teachers and to share with Faculty Members
interested in the project and to exhibit at academic department ’s meetings , assessment and
consultancy sessions , etc .
INSIGHTS
The campaign was successful and several faculty members showed great interest to getting involved in
the project , but at the same time , some sensitive , and unplanned , issues arose , such as :
Lack of incentives to “ innovate ” ,
Questions about intellectual property , that does n’t depend on our department and should be
dealt in other forums , or
some concerns regarding “ digitalization ” in general
These insights were very valuable to refocus the strategy , reinforcing some messages to “ fight ”
misgivings and address Faculty worries to senior management .
APPROACH
We knew right from the start that storytelling would be the “ perfect ” choice that , given the nature of
the project very , “ feelings / experiences ” based , we thought “ Visualizations ” and “ Mind Mapping ” maybe
could not fit in . Regarding to “ Learning Launch ” , at that time we have piloted the pre - project and , in
certain way , both approaches are very similar .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Medo Uddin",
"Medo Uddin"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 1353 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection
—
Mind
Mapping
Challenge
Given
the
ever-‐increasing
pace
of
technological
advancement ,
the
daily
business
opportunities
and
challenges
that
a
company
must
choose
among
can
seem
limitless
and
therefore
require
prioritization .
In
theory ,
this
may
seem
easy
enough
—
address
the
opportunity / challenge
first
that
presents
the
greatest
impact
and
work
through
the
remainder
serially .
But
few
companies
have
the
luxury
of
operating
this
way .
That
which
is
a
priority
for
one
individual
or
department ,
could
be
irrelevant
to
another .
And
often
solutions
require
collaboration
across
functional
areas
of
a
business .
Therefore ,
in
order
to
address
multiple
priorities
in
parallel ,
my
company ’s
decision
makers
require
a
means
for
transparent ,
shared
prioritization
and
capacity
planning
through
project
management .
Our
approach
must
address
the
interests
of
production ,
marketing ,
sales ,
finance ,
creative
services ,
IT
and
Web
development .
In
order
to
address
this
need
through
design
thinking ,
my
teammates
and
I
focused
on
what
works
well
and
what
knowledge
gaps
existed
in
the
existing
cross-‐ department
relationships
so
that
we
could
help
facilitate
a
more
effective
structure
and/or
process .
Selection
Using
the
tool
of
Mind
Mapping ,
we
looked
for
patterns
and
insights
in
a
large
quantity
of
data
collected
during
our
exploration
of
aforementioned
departments ’
project
management
practices .
With
the
offices
for
these
department
spread
among
three
geographic
locations ,
we
expected
this
dispersion
may
have
contributed
to
the
development
of
divergent
approaches
over
time .
The
goal
of
Mind
Mapping
was
to
establish
criteria
for
‘ What
If ’
idea
generation
to
follow .
Application
To
gather
data ,
we
delved
into
our
design
research
toolbox
and
applied
techniques
that
emphasized
real
context
and
examples
rather
than
hypotheticals
and
assumptions ;
empathy ,
curiosity
and
conversation
rather
than
clinical ,
distanced
observations ;
and
continuous
small-‐scale
observations
rather
than
research
as
a
one-‐off
phase .
Over
the
course
of
months ,
we
engaged
with
project
team
members
and
decision
makers
across
departments
and
locations
through
several
means :
• Instant
insights :
Brief
encounters
( i.e.
a
few
specific
questions
in
person
or
by
phone )
with
our
target
stakeholders .
We
found
this
helpful
for
eliciting
reactions ,
candid
beliefs
and
opinions .
• Qualitative
interviews :
Face-‐to-‐face
interviews
that
focus
on
evoking
experiences ,
emotions
and
identities .
• Journey
mapping :
Having
stakeholders
build
visualizations
of
relevant
touch
points
that
showed
how
they
interact
with
the
project
management
and
decision
making
processes .
• Participatory
observation :
Learning
through
immersion
in
the
stakeholder ’s
daily
activities .
This
helped
us
understand
how
the
environment ,
context
and
other
unexpected
factors
contributed
to
the
stakeholder ’s
engagement
in
the
project
management
and
decision
making
processes .
Having
then
collected
data
through
these
techniques ,
we
recorded
the
responses
and
takeaways
on
Post-‐It
Notes ;
reviewed
them
as
a
team ;
and
began
to
cluster ,
refine ,
and
again
rearrange
the
Post-‐Its
as
patterns
and
insights
—
some
unexpected
—
began
to
emerge .
Insight
As
a
result
of
the
data
collection
and
examination ,
patterns
began
to
take
shape .
We
found
that
the
more
technically-‐oriented
the
departments
( i.e.
IT ,
Web
development ) ,
the
more
transparent
and
structured
the
project
management
processes ,
but
their
practices
were
also
viewed
as
overly
complicated
by
some
outside
those
departments .
Those
departments
that
were
more
inconsistent
with
their
project
management
processes ,
tended
be
to
those
that
geographically
distant
from
headquarters
and/or
less
technical .
We
also
found
that
all
departments
were
open
to
greater
transparency
and
resource
capacity
planning ,
but
difficulty
identifying
the
needed
colleagues
for
some
projects
at
their
outset
was
leading
to
surprises ,
resource
conflicts ,
and
tensions
at
later
junctures .
These
insights
revealed
willingness
for
uniformity
of
approach
in
project
management
but
a
lack
of
resources / support
in
some
business
units .
This
came
as
a
surprise
to
some
who
assumed
the
divergence
in
approach
was
either
purposeful
or
the
result
of
indifference ,
not
a
matter
of
resources .
Guided
by
this
information ,
my
team
was
able
to
offer
recommendations
for
how
a
learning
launch
may
allow
the
company
to
test
and
improve
a
new
structure
under
real
business
conditions .
Approach
Mind
Mapping ,
applied
to
the
entire
scope
of
departments / stakeholders
rather
than
just
a
subset
believed
to
be
the
‘ troublemakers , ’
proved
extremely
valuable
as
we
were
able
to
identify
patterns
and
insights
about
the
current
‘ What
Is ’
condition
that
allowed
us
to
devise
‘ What
If ’
scenarios
including
the
idea
of
embedding
project
managers
in
departments
that
previously
did
not
have
one ,
and
providing
additional
training
and
support
staff
for
a
corporate
productivity
suite .
Future
use
of
Mind
Mapping ,
depending
upon
the
objective ,
may
include
many
of
the
same
techniques
and/or
expert
interviews ,
desk
research ,
and
best
practice
outlooks
depending
upon
which
best
suit
the
endeavor .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection
—
Mind
Mapping
Challenge
Given
the
ever-‐increasing
pace
of
technological
advancement ,
the
daily
business
opportunities
and
challenges
that
a
company
must
choose
among
can
seem
limitless
and
therefore
require
prioritization .
In
theory ,
this
may
seem
easy
enough
—
address
the
opportunity / challenge
first
that
presents
the
greatest
impact
and
work
through
the
remainder
serially .
But
few
companies
have
the
luxury
of
operating
this
way .
That
which
is
a
priority
for
one
individual
or
department ,
could
be
irrelevant
to
another .
And
often
solutions
require
collaboration
across
functional
areas
of
a
business .
Therefore ,
in
order
to
address
multiple
priorities
in
parallel ,
my
company ’s
decision
makers
require
a
means
for
transparent ,
shared
prioritization
and
capacity
planning
through
project
management .
Our
approach
must
address
the
interests
of
production ,
marketing ,
sales ,
finance ,
creative
services ,
IT
and
Web
development .
In
order
to
address
this
need
through
design
thinking ,
my
teammates
and
I
focused
on
what
works
well
and
what
knowledge
gaps
existed
in
the
existing
cross-‐ department
relationships
so
that
we
could
help
facilitate
a
more
effective
structure
and/or
process .
Selection
Using
the
tool
of
Mind
Mapping ,
we
looked
for
patterns
and
insights
in
a
large
quantity
of
data
collected
during
our
exploration
of
aforementioned
departments ’
project
management
practices .
With
the
offices
for
these
department
spread
among
three
geographic
locations ,
we
expected
this
dispersion
may
have
contributed
to
the
development
of
divergent
approaches
over
time .
The
goal
of
Mind
Mapping
was
to
establish
criteria
for
‘ What
If ’
idea
generation
to
follow .
Application
To
gather
data ,
we
delved
into
our
design
research
toolbox
and
applied
techniques
that
emphasized
real
context
and
examples
rather
than
hypotheticals
and
assumptions ;
empathy ,
curiosity
and
conversation
rather
than
clinical ,
distanced
observations ;
and
continuous
small-‐scale
observations
rather
than
research
as
a
one-‐off
phase .
Over
the
course
of
months ,
we
engaged
with
project
team
members
and
decision
makers
across
departments
and
locations
through
several
means :
• Instant
insights :
Brief
encounters
( i.e.
a
few
specific
questions
in
person
or
by
phone )
with
our
target
stakeholders .
We
found
this
helpful
for
eliciting
reactions ,
candid
beliefs
and
opinions .
• Qualitative
interviews :
Face-‐to-‐face
interviews
that
focus
on
evoking
experiences ,
emotions
and
identities .
• Journey
mapping :
Having
stakeholders
build
visualizations
of
relevant
touch
points
that
showed
how
they
interact
with
the
project
management
and
decision
making
processes .
• Participatory
observation :
Learning
through
immersion
in
the
stakeholder ’s
daily
activities .
This
helped
us
understand
how
the
environment ,
context
and
other
unexpected
factors
contributed
to
the
stakeholder ’s
engagement
in
the
project
management
and
decision
making
processes .
Having
then
collected
data
through
these
techniques ,
we
recorded
the
responses
and
takeaways
on
Post-‐It
Notes ;
reviewed
them
as
a
team ;
and
began
to
cluster ,
refine ,
and
again
rearrange
the
Post-‐Its
as
patterns
and
insights
—
some
unexpected
—
began
to
emerge .
Insight
As
a
result
of
the
data
collection
and
examination ,
patterns
began
to
take
shape .
We
found
that
the
more
technically-‐oriented
the
departments
( i.e.
IT ,
Web
development ) ,
the
more
transparent
and
structured
the
project
management
processes ,
but
their
practices
were
also
viewed
as
overly
complicated
by
some
outside
those
departments .
Those
departments
that
were
more
inconsistent
with
their
project
management
processes ,
tended
be
to
those
that
geographically
distant
from
headquarters
and/or
less
technical .
We
also
found
that
all
departments
were
open
to
greater
transparency
and
resource
capacity
planning ,
but
difficulty
identifying
the
needed
colleagues
for
some
projects
at
their
outset
was
leading
to
surprises ,
resource
conflicts ,
and
tensions
at
later
junctures .
These
insights
revealed
willingness
for
uniformity
of
approach
in
project
management
but
a
lack
of
resources / support
in
some
business
units .
This
came
as
a
surprise
to
some
who
assumed
the
divergence
in
approach
was
either
purposeful
or
the
result
of
indifference ,
not
a
matter
of
resources .
Guided
by
this
information ,
my
team
was
able
to
offer
recommendations
for
how
a
learning
launch
may
allow
the
company
to
test
and
improve
a
new
structure
under
real
business
conditions .
Approach
Mind
Mapping ,
applied
to
the
entire
scope
of
departments / stakeholders
rather
than
just
a
subset
believed
to
be
the
‘ troublemakers , ’
proved
extremely
valuable
as
we
were
able
to
identify
patterns
and
insights
about
the
current
‘ What
Is ’
condition
that
allowed
us
to
devise
‘ What
If ’
scenarios
including
the
idea
of
embedding
project
managers
in
departments
that
previously
did
not
have
one ,
and
providing
additional
training
and
support
staff
for
a
corporate
productivity
suite .
Future
use
of
Mind
Mapping ,
depending
upon
the
objective ,
may
include
many
of
the
same
techniques
and/or
expert
interviews ,
desk
research ,
and
best
practice
outlooks
depending
upon
which
best
suit
the
endeavor .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12502 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – 360 View
Challenge
I was working in Supply Chain Solutions company and was a part of Analytics Team . Our Client was a global giant in computer and related appliances . We were working on the Cost Reduction project . Our project scope was to analyse the logs between customer and tech support to find out possibilities to reduce calls which will result in cost reduction as it was eating big chunk of money for our client . No were working on multiple models such as top issues , dispatches etc and suggesting improvements in this process to reduce the issues . But so far , the client was not happy with results and was growing impatient . As this was our main client and having multiple projects , we could n’t risk losing this . So , we decided to go with new approach and bring some design thinking and innovation .
Selection
So , we went through discussion with different stakeholders and came out with the 360 - degree approach or End to End approach . We decided to study end top end customer journey and use input from different other teams which were working with same client .
Application
First , we wanted to decide which aspects we wanted to focus on which could lead us to develop a solid process . We had meeting with different stakeholders to understand the working of organization on broader level . From this meeting we came to conclusion that we need to focus on Technical as well as Operation front . So from technical point we decide to select high density logs and to analyse each log from start to end i.e whole customer journey from customer first call till the issue resolved . By this approach we get to know the exact reasons of dragging calls for time and delaying resolutions . Surprisingly we get to know the faults in their Operational policies also with technical .
To get solution on this we arranged workshop with their technical teams and put Infront output which includes the best possible steps to resolve issue fast and effectively . We analysed many records and collectively came to these steps . Technical teams also were ready to accept the approach . Also we gave feedback to operation teams to make positive changes and some inventive steps so that customer will also be happy . Our Insights based on this new approach were accepted by client and were looking optimistic .
Insight & Approach
By applying this new approach , we identified some process gaps in their operations such as not following set rules , different solutions for same issues , not thinking from customer point of view etc . After applying our suggestions , the number of calls were drastically reduced as issues were resolving soon as well operational revamp which also reduced customer calls as it was easy for customer to get required information without calling . We suggested some changes in website also so that customer can do some self - troubleshooting for simple issues instead of calling and easy way to order parts .
Incorporating these changes resulted very profitable for the client and was very happy and our team received appreciation for the same as it was very critical project . Going forward our approach will be not looking from one point of view but to analyse from 360 view to get the complete picture we might miss by general comprehension .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – 360 View
Challenge
I was working in Supply Chain Solutions company and was a part of Analytics Team . Our Client was a global giant in computer and related appliances . We were working on the Cost Reduction project . Our project scope was to analyse the logs between customer and tech support to find out possibilities to reduce calls which will result in cost reduction as it was eating big chunk of money for our client . No were working on multiple models such as top issues , dispatches etc and suggesting improvements in this process to reduce the issues . But so far , the client was not happy with results and was growing impatient . As this was our main client and having multiple projects , we could n’t risk losing this . So , we decided to go with new approach and bring some design thinking and innovation .
Selection
So , we went through discussion with different stakeholders and came out with the 360 - degree approach or End to End approach . We decided to study end top end customer journey and use input from different other teams which were working with same client .
Application
First , we wanted to decide which aspects we wanted to focus on which could lead us to develop a solid process . We had meeting with different stakeholders to understand the working of organization on broader level . From this meeting we came to conclusion that we need to focus on Technical as well as Operation front . So from technical point we decide to select high density logs and to analyse each log from start to end i.e whole customer journey from customer first call till the issue resolved . By this approach we get to know the exact reasons of dragging calls for time and delaying resolutions . Surprisingly we get to know the faults in their Operational policies also with technical .
To get solution on this we arranged workshop with their technical teams and put Infront output which includes the best possible steps to resolve issue fast and effectively . We analysed many records and collectively came to these steps . Technical teams also were ready to accept the approach . Also we gave feedback to operation teams to make positive changes and some inventive steps so that customer will also be happy . Our Insights based on this new approach were accepted by client and were looking optimistic .
Insight & Approach
By applying this new approach , we identified some process gaps in their operations such as not following set rules , different solutions for same issues , not thinking from customer point of view etc . After applying our suggestions , the number of calls were drastically reduced as issues were resolving soon as well operational revamp which also reduced customer calls as it was easy for customer to get required information without calling . We suggested some changes in website also so that customer can do some self - troubleshooting for simple issues instead of calling and easy way to order parts .
Incorporating these changes resulted very profitable for the client and was very happy and our team received appreciation for the same as it was very critical project . Going forward our approach will be not looking from one point of view but to analyse from 360 view to get the complete picture we might miss by general comprehension .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20510 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mustafa Majid Design Thinking - Assignment Learning Launch Challenge and Selection I am a graphic designer at my work and also do some industrial design and conduct experiments often to help bring new products to market . My team and I were challenged to develop a Construction toy to sell along with our existing starter kit . The toy is geared for kids ages 5 and up and consists of flat base pieces or blocks that can interconnect and gears that can be pegged into the multiple holes in the base pieces . It has holes on top and bottom of the base piece and they 're like puzzle pieces that fit together and make a larger base . The gears can mesh together so they can be turned by a battery operated motor . My team and I were challenged to create an advanced kit to sell along with our existing starter kit . The advanced kit will include more pieces to build bigger models and also include instructions booklets to build special theme characters to develop lateral thinking and planning skills . We went through market research , competitor analysis and idea generation to develop some themes for the advanced kit . We wanted to test the different themes and see which ones are marketable , fun and challenging . Application Out team built models / themes : a car , dinosaur , train and many others that my company researched and created instructions booklets on how to make the models . We set up experiments with groups of five kids . I gave them basic instructions . I handed them printed instruction booklets of different themes . It has a visual of the themes toy on the cover to identify the instructions booklet . We asked towards the end which toy they liked best , the least , which ones were easy or too hard . Insight We learned that building sets were a bit more challenging , the problem is that the base pieces has multiple peg holes and can be confusing when building one of the character / themes for the MoGee Advanced Kit sets . A few kids placed the gear peg in the wrong hole and gave up and did their own modification . Also , the younger kids could n't identify the top of the base from the bottom since they look similar so they get confused on following directions on placing the base piece in the right orientation and connecting two base pieces with the right sides . The younger kids were not as persistent when following through with directions and overcoming challenges so they become more creative and designed it their own way . The older kids were more persistent and see it as a challenge to overcome .
For the second learning launch we made two different instructions . One booklet includes beginners instructions for ages 5 and up were the gears did n't have to be in the right peg hole and the base pieces did n’t have to be in place in a certain orientation . It has step by step instructions with 3d views of the model , highlighting the current part that needs to be connected , a blown up view of the base piece with the highlighted peg hole and instructing to count from the top left hole to find the correct position . This builds their skills for following directions and attention to detail , so these instructions are geared for advanced builder . We also made the instructions more engaging , more colorful and used readable typefaces for the beginners instructions . Our assumptions were correct for the improvement on the instructions , kids were more engaged and excited in building the different sets . We chose the favorite themes kids enjoyed and made the set a 5 in 1 with instructions . Approach Our company learned a lot from the learning launches . There are few things we do differently for a third learning launch . We would differentiate the top and bottom base piece by naming it " T " for top and " B " for bottom or giving the peg holes a different color . Also , invest some time in creating a video with step by step instructions that would be placed on the website or a phone app that can somehow track the children 's creations and have a reward system . Also they can interact with other kids and challenge each other .
| EMAIL:
ID_NUM:
NAME_STUDENT: Mustafa Majid
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mustafa Majid Design Thinking - Assignment Learning Launch Challenge and Selection I am a graphic designer at my work and also do some industrial design and conduct experiments often to help bring new products to market . My team and I were challenged to develop a Construction toy to sell along with our existing starter kit . The toy is geared for kids ages 5 and up and consists of flat base pieces or blocks that can interconnect and gears that can be pegged into the multiple holes in the base pieces . It has holes on top and bottom of the base piece and they 're like puzzle pieces that fit together and make a larger base . The gears can mesh together so they can be turned by a battery operated motor . My team and I were challenged to create an advanced kit to sell along with our existing starter kit . The advanced kit will include more pieces to build bigger models and also include instructions booklets to build special theme characters to develop lateral thinking and planning skills . We went through market research , competitor analysis and idea generation to develop some themes for the advanced kit . We wanted to test the different themes and see which ones are marketable , fun and challenging . Application Out team built models / themes : a car , dinosaur , train and many others that my company researched and created instructions booklets on how to make the models . We set up experiments with groups of five kids . I gave them basic instructions . I handed them printed instruction booklets of different themes . It has a visual of the themes toy on the cover to identify the instructions booklet . We asked towards the end which toy they liked best , the least , which ones were easy or too hard . Insight We learned that building sets were a bit more challenging , the problem is that the base pieces has multiple peg holes and can be confusing when building one of the character / themes for the MoGee Advanced Kit sets . A few kids placed the gear peg in the wrong hole and gave up and did their own modification . Also , the younger kids could n't identify the top of the base from the bottom since they look similar so they get confused on following directions on placing the base piece in the right orientation and connecting two base pieces with the right sides . The younger kids were not as persistent when following through with directions and overcoming challenges so they become more creative and designed it their own way . The older kids were more persistent and see it as a challenge to overcome .
For the second learning launch we made two different instructions . One booklet includes beginners instructions for ages 5 and up were the gears did n't have to be in the right peg hole and the base pieces did n’t have to be in place in a certain orientation . It has step by step instructions with 3d views of the model , highlighting the current part that needs to be connected , a blown up view of the base piece with the highlighted peg hole and instructing to count from the top left hole to find the correct position . This builds their skills for following directions and attention to detail , so these instructions are geared for advanced builder . We also made the instructions more engaging , more colorful and used readable typefaces for the beginners instructions . Our assumptions were correct for the improvement on the instructions , kids were more engaged and excited in building the different sets . We chose the favorite themes kids enjoyed and made the set a 5 in 1 with instructions . Approach Our company learned a lot from the learning launches . There are few things we do differently for a third learning launch . We would differentiate the top and bottom base piece by naming it " T " for top and " B " for bottom or giving the peg holes a different color . Also , invest some time in creating a video with step by step instructions that would be placed on the website or a phone app that can somehow track the children 's creations and have a reward system . Also they can interact with other kids and challenge each other .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Mustafa Majid"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 5480 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | VISUALIZATION- A reflection
Challenge :
I am currently interning with a global payments solution provider in a South Asian country . We work in global teams , and even as an intern , we have the opportunity to interact with teams from the US and Europe , as a part of cross - functional team interaction . Recently , I was given a problem of providing comprehension - solutions to navigate a performance appraisal dashboard . As in , the dashboards were catering to senior level managers , who can use the document to identify the performance and relative occupancy of their team members and accordingly allocate work etc . The dashboards were quite tough to navigate and it was impossible to do it without assistance . As a result , despite being powerful tools for performance measurement , they were not being used in real terms . I was roped in to provide means of simplifying the method of using this dashboard .
Selection :
Herein , I was asked to singlehandedly work on this project . I came across the Design Thinking sessions and realized this problem fell in the category of non - linear problems and that neither the organization , nor I had any experience in this kind of a project , although I had an understanding of dealing with similar uncertainties at previous organizations and in academia . I thought it apt to select this problem and apply the concept of design thinking to it
Application :
I realized the first step to solving this problem was analyzing the need - gap . I managed to interact with the potential users of his document and tried to ask them open ended questions with respect to how they would use this information , what problems they face and how things would get simpler . Albeit I received responses right from how the entire dashboard should be revamped ( which was not a possible solution ) to how someone should keep informing them the navigation methods , probably just as they travel . I appended all suggestions and started putting it up in a visual format . I rated all options , put it in order of the parameters like , speed , ease in adoption , etc . and tried to match them with respect to the different dashboards and feasibility . I could then clearly come up with some 3 options like : creating a navigation manual , creating a video and putting add - ons in the dashboard . Now , after coming up with these idea generation process , I would work on the other steps of design thinking to provide the solution .
Insight :
Having used the design thinking approach for the first time , I was quite impressed with what kind of results turned up . I could be as empathetic as I could while trying to figure out options , and the entire idea generation and visual process created structure among chaos .
Approach :
To me , the most important aspect while trying to choose a solution would be to thoroughly analyse what was the expectancy among the target users . The managers who would be using this project were short of time and needed the most appropriate solution . Hence , the method of visually recreating the entire process was crucial . However , successful implementation of the idea formed an even more
important aspect , and consequently I would be building upon these ideas and finally make a learning launch to check feasibility and come up with that one solution
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: VISUALIZATION- A reflection
Challenge :
I am currently interning with a global payments solution provider in a South Asian country . We work in global teams , and even as an intern , we have the opportunity to interact with teams from the US and Europe , as a part of cross - functional team interaction . Recently , I was given a problem of providing comprehension - solutions to navigate a performance appraisal dashboard . As in , the dashboards were catering to senior level managers , who can use the document to identify the performance and relative occupancy of their team members and accordingly allocate work etc . The dashboards were quite tough to navigate and it was impossible to do it without assistance . As a result , despite being powerful tools for performance measurement , they were not being used in real terms . I was roped in to provide means of simplifying the method of using this dashboard .
Selection :
Herein , I was asked to singlehandedly work on this project . I came across the Design Thinking sessions and realized this problem fell in the category of non - linear problems and that neither the organization , nor I had any experience in this kind of a project , although I had an understanding of dealing with similar uncertainties at previous organizations and in academia . I thought it apt to select this problem and apply the concept of design thinking to it
Application :
I realized the first step to solving this problem was analyzing the need - gap . I managed to interact with the potential users of his document and tried to ask them open ended questions with respect to how they would use this information , what problems they face and how things would get simpler . Albeit I received responses right from how the entire dashboard should be revamped ( which was not a possible solution ) to how someone should keep informing them the navigation methods , probably just as they travel . I appended all suggestions and started putting it up in a visual format . I rated all options , put it in order of the parameters like , speed , ease in adoption , etc . and tried to match them with respect to the different dashboards and feasibility . I could then clearly come up with some 3 options like : creating a navigation manual , creating a video and putting add - ons in the dashboard . Now , after coming up with these idea generation process , I would work on the other steps of design thinking to provide the solution .
Insight :
Having used the design thinking approach for the first time , I was quite impressed with what kind of results turned up . I could be as empathetic as I could while trying to figure out options , and the entire idea generation and visual process created structure among chaos .
Approach :
To me , the most important aspect while trying to choose a solution would be to thoroughly analyse what was the expectancy among the target users . The managers who would be using this project were short of time and needed the most appropriate solution . Hence , the method of visually recreating the entire process was crucial . However , successful implementation of the idea formed an even more
important aspect , and consequently I would be building upon these ideas and finally make a learning launch to check feasibility and come up with that one solution
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10206 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | I went through a period of massive change . I was promoted into a position of much greater responsibility at work . Concurrently , I was also navigating life as a new father . These were changes I experienced while living in a new city with few friends and no family in the area to lean on . I became overly stressed . I quickly found myself feeling like I was n’t excelling at the things that mattered most to me . I started to “ rationalize out ” important aspects of my life . I stopped exercising . I started “ stress ” eating . I became more distant from my closest of friends . I stopped taking the time to reflect deeply , to have meaningful conversations with friends & family , to do the things that made me happy .
I knew I had to make an immediate change and I began a quick , yet intense evaluation of my life to understand why I was feeling such loss of control . My journal helped give me the structure and insights I needed to help clearly identify my problems . I chose to ideate by myself first , as this “ design challenge ” was deeply personal and I did n’t feel comfortable sharing the entirety of what I felt with most people . After my initial brainstorm , I did choose to supplement it with some ideas from a few folks whom I believed excelled in my target problem areas .
Sampling of ideas that surfaced from my ideation :
▪ Do n’t do it alone , lean on others , especially close friends and family
▪ Put myself out there with my friends , even if I ’m worried about being
judged or misunderstood
▪ Eliminate “ ankle - biter ” activities and either structure a way to get them
done through automation or delegate . Make some hard decisions and cut , cut , cut .
▪ Develop a purely functional AM routine that prepares me to tackle the
day and saves my decision - making stamina for the more important decisions beyond what to eat for breakfast
I paired some of the key insights from my journal with my favorite ideas from my ideation , and put them into a notebook that I frequently use for ideation and deep reflection . This became my working prototype or my
so - called “ playbook for my life ” . My prototype playbook had some pretty straight - forward guidance for simplifying my life including :
▪ One cup of coffee per day , no caffeine after 4 pm
▪ Get 6 + hours of sleep per night
▪ No bright lights / phones while laying down in bed before bedtime
▪ 10,000 Fitbit steps a day or equivalent level of movement
I actually started feeling better and more in control even before I tested my prototype playbook . My journal helped me to release the tension in my mind and understand what was going on in my head , while the ideation helped me feel like I was proactively taking action and in control . I was amazed with how quickly I saw results after implementing my prototype . Simple steps like eliminating PM caffeine intake and developing an AM / night - time routine paid off immediately . I instantly felt better and started sleeping more soundly within days . I also felt less stressed at work and realized for the first time how much excess caffeine was exacerbating my general feelings of stress .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: I went through a period of massive change . I was promoted into a position of much greater responsibility at work . Concurrently , I was also navigating life as a new father . These were changes I experienced while living in a new city with few friends and no family in the area to lean on . I became overly stressed . I quickly found myself feeling like I was n’t excelling at the things that mattered most to me . I started to “ rationalize out ” important aspects of my life . I stopped exercising . I started “ stress ” eating . I became more distant from my closest of friends . I stopped taking the time to reflect deeply , to have meaningful conversations with friends & family , to do the things that made me happy .
I knew I had to make an immediate change and I began a quick , yet intense evaluation of my life to understand why I was feeling such loss of control . My journal helped give me the structure and insights I needed to help clearly identify my problems . I chose to ideate by myself first , as this “ design challenge ” was deeply personal and I did n’t feel comfortable sharing the entirety of what I felt with most people . After my initial brainstorm , I did choose to supplement it with some ideas from a few folks whom I believed excelled in my target problem areas .
Sampling of ideas that surfaced from my ideation :
▪ Do n’t do it alone , lean on others , especially close friends and family
▪ Put myself out there with my friends , even if I ’m worried about being
judged or misunderstood
▪ Eliminate “ ankle - biter ” activities and either structure a way to get them
done through automation or delegate . Make some hard decisions and cut , cut , cut .
▪ Develop a purely functional AM routine that prepares me to tackle the
day and saves my decision - making stamina for the more important decisions beyond what to eat for breakfast
I paired some of the key insights from my journal with my favorite ideas from my ideation , and put them into a notebook that I frequently use for ideation and deep reflection . This became my working prototype or my
so - called “ playbook for my life ” . My prototype playbook had some pretty straight - forward guidance for simplifying my life including :
▪ One cup of coffee per day , no caffeine after 4 pm
▪ Get 6 + hours of sleep per night
▪ No bright lights / phones while laying down in bed before bedtime
▪ 10,000 Fitbit steps a day or equivalent level of movement
I actually started feeling better and more in control even before I tested my prototype playbook . My journal helped me to release the tension in my mind and understand what was going on in my head , while the ideation helped me feel like I was proactively taking action and in control . I was amazed with how quickly I saw results after implementing my prototype . Simple steps like eliminating PM caffeine intake and developing an AM / night - time routine paid off immediately . I instantly felt better and started sleeping more soundly within days . I also felt less stressed at work and realized for the first time how much excess caffeine was exacerbating my general feelings of stress .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18901 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Learning Launch
Challenge :
Being a business development manager of our Education Training Center , our challenge is to get more students for our courses that we offer . So that we increase the revenue and also create brand awareness . Also it is a challenge to prove our skills and performance , . As a training center , our team consists of 6 employees and with a support from the Head office on Strategic planning , accounting and Business Development . Our industry made of seasonal business where our customer prepares for the entrance exams . So getting continuous and sustainable revenue become challenge .
Selection :
As a team , we discussed the process of Design Thinking of " What is " and " What If " . So we did an experiment to reach our all schools in our region and offered an idea to Specific selection of students / Grade / Age .
Application :
As our learning launch , we focused on the specific needs of each student / students . So we tried our learning launch as an assessment to our specific students to attempt . We have identified the requirements from the management team of the respective schools and analyzed " What is " the support required and how to improve the standards of the schools in terms of Ranking and also in terms of students passing rate . But " What if " the management of the school not accepting the offer of an assessment ? Then our team decided to offer FREE assessment to specific students as per their needs .
We focused on getting the interest of the students to attempt the FREE assessment test to know their individual level or score to be ready for the Entrance Exam .
Insight :
Our Approach got an a positive acceptance or reply to unpack the obstacles or to get the core need of the student / students . Because the school management understands the importance of the our assumptions to try and test for the entrance test . Because if will save time and money .
So we got the green signal to move forward . Here we discussed with our stakeholder or members of the management team and explained the importance of giving the assessment on FREE to get the Brand Awareness and create the need of the Exam .
With the fact that students need to clear this test and submit their score as high school completion criteria , It worked as we call it as wows … . - It worked .
Approach :
As a team we approached the learning launch as the perfect tool to apply our strategy and it worked . Everyone attempted the FREE assessment Test and we created a curiosity on the test and school impressed with our truth by doing the FREE assessment to know their school students level / score .
Finally we / our team succeeded by offering the course at reasonable fees inside the school campus and continued doing in all respective schools .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Learning Launch
Challenge :
Being a business development manager of our Education Training Center , our challenge is to get more students for our courses that we offer . So that we increase the revenue and also create brand awareness . Also it is a challenge to prove our skills and performance , . As a training center , our team consists of 6 employees and with a support from the Head office on Strategic planning , accounting and Business Development . Our industry made of seasonal business where our customer prepares for the entrance exams . So getting continuous and sustainable revenue become challenge .
Selection :
As a team , we discussed the process of Design Thinking of " What is " and " What If " . So we did an experiment to reach our all schools in our region and offered an idea to Specific selection of students / Grade / Age .
Application :
As our learning launch , we focused on the specific needs of each student / students . So we tried our learning launch as an assessment to our specific students to attempt . We have identified the requirements from the management team of the respective schools and analyzed " What is " the support required and how to improve the standards of the schools in terms of Ranking and also in terms of students passing rate . But " What if " the management of the school not accepting the offer of an assessment ? Then our team decided to offer FREE assessment to specific students as per their needs .
We focused on getting the interest of the students to attempt the FREE assessment test to know their individual level or score to be ready for the Entrance Exam .
Insight :
Our Approach got an a positive acceptance or reply to unpack the obstacles or to get the core need of the student / students . Because the school management understands the importance of the our assumptions to try and test for the entrance test . Because if will save time and money .
So we got the green signal to move forward . Here we discussed with our stakeholder or members of the management team and explained the importance of giving the assessment on FREE to get the Brand Awareness and create the need of the Exam .
With the fact that students need to clear this test and submit their score as high school completion criteria , It worked as we call it as wows … . - It worked .
Approach :
As a team we approached the learning launch as the perfect tool to apply our strategy and it worked . Everyone attempted the FREE assessment Test and we created a curiosity on the test and school impressed with our truth by doing the FREE assessment to know their school students level / score .
Finally we / our team succeeded by offering the course at reasonable fees inside the school campus and continued doing in all respective schools .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21922 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Integration of all Modules
Challenge
Post Lockdown , all of us in India like other nation stayed at home and had restricted movements . For me , It was lots of family time after a long time , since being in marketing profession I have to travel due to the assigned projects and site visits that keep me long hours at work .
My husband and me both working from home , with my two school going kids undertaking online classes resulted in shared resources and secluded work stations at home without much distraction was rare .
It resulted many at times in over lapping worktime and home time . With my in - laws staying with us and the non - availability domestic helps which we Indians are used to resulted in piling of many pending household chores ( Cleaning House , Laundry , Cooking , Tutoring Kids after classes ) . The house work along with the office work was over - whelming as in India the household work is the responsibility of the lady of the house :
The Challenge was the Work Life balance and separate Office work timing and House Hold wok Timings .
Selection & Application :
Resorting to Design Thinking of innovation , I experimented with multiple tools times to check what works .
Visualization ( Module 1 ) and Mind Mapping ( Module 3 )
Dedicated Writing Board for the family to Scribble feelings /Menus for Week/ Thoughts for the day or express their mind/ scribble schedule of the day .
Storytelling ( Module 2)- I engaged with kids before bedtime to understand their perspective on various topics from Meditation , Keeping Fit , Reducing the screen time , traditional Meal menus to Fast Foods , Vegetarian vs Non Vegetarian Food to get insight of their thought process to manage the next days chores and alignments as realizes that working Mothers Kids have better decision making and are more independent as the team in Good Kitchen Story of Journey Mapping . We shared lots of old - time memories and school time stories of our childhood .
Learning Launch ( Module 4 )
Role Reversal -Since my teenage son is interested in cooking as a hobby , my husband for the first time as an engagement activity started making Meal plans for all Sunday and the full day Meal cooking was done by them and I could focus on other works .
Gardening and Meditation Activity In - charge was my Mother in law , who introduced family prayers in evening as due to work load we were never home early evening .
Karaoke - We all planned Karaoke sessions once a fortnight and tried having dedicated fun time to divide the work hours from family time due to staying at home .
Yoga- We also introduce Yoga to the kids as outdoor games were restricted and some physical activities is required to stay fit .
Baking and Cooking - With my Kids We did lots of experiments with Baking Cookies and cakes .
Insight :
In applying the above tools I realized that all of them integrated together helped me train work Life Balance in Current Scenario of Covid 19 - VUCA .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Integration of all Modules
Challenge
Post Lockdown , all of us in India like other nation stayed at home and had restricted movements . For me , It was lots of family time after a long time , since being in marketing profession I have to travel due to the assigned projects and site visits that keep me long hours at work .
My husband and me both working from home , with my two school going kids undertaking online classes resulted in shared resources and secluded work stations at home without much distraction was rare .
It resulted many at times in over lapping worktime and home time . With my in - laws staying with us and the non - availability domestic helps which we Indians are used to resulted in piling of many pending household chores ( Cleaning House , Laundry , Cooking , Tutoring Kids after classes ) . The house work along with the office work was over - whelming as in India the household work is the responsibility of the lady of the house :
The Challenge was the Work Life balance and separate Office work timing and House Hold wok Timings .
Selection & Application :
Resorting to Design Thinking of innovation , I experimented with multiple tools times to check what works .
Visualization ( Module 1 ) and Mind Mapping ( Module 3 )
Dedicated Writing Board for the family to Scribble feelings /Menus for Week/ Thoughts for the day or express their mind/ scribble schedule of the day .
Storytelling ( Module 2)- I engaged with kids before bedtime to understand their perspective on various topics from Meditation , Keeping Fit , Reducing the screen time , traditional Meal menus to Fast Foods , Vegetarian vs Non Vegetarian Food to get insight of their thought process to manage the next days chores and alignments as realizes that working Mothers Kids have better decision making and are more independent as the team in Good Kitchen Story of Journey Mapping . We shared lots of old - time memories and school time stories of our childhood .
Learning Launch ( Module 4 )
Role Reversal -Since my teenage son is interested in cooking as a hobby , my husband for the first time as an engagement activity started making Meal plans for all Sunday and the full day Meal cooking was done by them and I could focus on other works .
Gardening and Meditation Activity In - charge was my Mother in law , who introduced family prayers in evening as due to work load we were never home early evening .
Karaoke - We all planned Karaoke sessions once a fortnight and tried having dedicated fun time to divide the work hours from family time due to staying at home .
Yoga- We also introduce Yoga to the kids as outdoor games were restricted and some physical activities is required to stay fit .
Baking and Cooking - With my Kids We did lots of experiments with Baking Cookies and cakes .
Insight :
In applying the above tools I realized that all of them integrated together helped me train work Life Balance in Current Scenario of Covid 19 - VUCA .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14356 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch Tool Challenge I am a member of a company which solves problems regarding water purification The stakeholders that was the district government in my case were going through an anomaly that was causing serious health serious health issues to the whole district population . The people in those areas depend upon underground water supply provided to them by the government . The problem was the increase amount of arsenic levels in underground water reservoirs . To solve this problem , I have devised a solution and before launching a product we need to check whether it works or not . Selection I have used the tool of learning launch to obtain the perspective of officials who were dealing and observing that problem in their everyday life regarding the prototype and its ease of use so we could get an idea whether the product would be successful or not . I use this approach frequently as it helps me develop a user friendly and feasible product Application For our learning launch , I focused on the following points
• execution of our prototype
• Ease of usability
• Effectiveness
• Cost analysis
For learning launch our main focus were the water distribution outlet or filter plants . We had taken a sample of different plants to get a better understanding of the problem , application of product and user review . After selecting the suitable audience for our learning launch , we started to hold surveys and personally met with stakeholder to take their response regarding the product other thing was to check whether they want any improvement in the design or application process of our project .
Insight After implementing the learning launch tool , our team point out the pros and cons of our product in the light of the surveys and suggested further improvement of the product so it could be successful one . We got three types of reviews 60 % said that the product was satisfactory , 30 % suggested some crucial improvements and 10 % gives mixed reviews . Our team pondered upon those insights and sorted the ways to implement those changes in existing product . The learning launch tool proved very much helpful as we were able to find means to amplify the success of our product by telling us our shortcomings so that we could take remedial actions .
Approach We had already gone through several design tools and activities but had found learning launch , an appropriate tool to investigate your product before launch in the timeline of the project . As mentioned previously , we had reviewed the surveys taken and then the insights and incorporate those insights in our final launch designs . Our future launch designs should reflect the insights gained , progress further made , and come closer to a compelling solution ready for full rollout .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch Tool Challenge I am a member of a company which solves problems regarding water purification The stakeholders that was the district government in my case were going through an anomaly that was causing serious health serious health issues to the whole district population . The people in those areas depend upon underground water supply provided to them by the government . The problem was the increase amount of arsenic levels in underground water reservoirs . To solve this problem , I have devised a solution and before launching a product we need to check whether it works or not . Selection I have used the tool of learning launch to obtain the perspective of officials who were dealing and observing that problem in their everyday life regarding the prototype and its ease of use so we could get an idea whether the product would be successful or not . I use this approach frequently as it helps me develop a user friendly and feasible product Application For our learning launch , I focused on the following points
• execution of our prototype
• Ease of usability
• Effectiveness
• Cost analysis
For learning launch our main focus were the water distribution outlet or filter plants . We had taken a sample of different plants to get a better understanding of the problem , application of product and user review . After selecting the suitable audience for our learning launch , we started to hold surveys and personally met with stakeholder to take their response regarding the product other thing was to check whether they want any improvement in the design or application process of our project .
Insight After implementing the learning launch tool , our team point out the pros and cons of our product in the light of the surveys and suggested further improvement of the product so it could be successful one . We got three types of reviews 60 % said that the product was satisfactory , 30 % suggested some crucial improvements and 10 % gives mixed reviews . Our team pondered upon those insights and sorted the ways to implement those changes in existing product . The learning launch tool proved very much helpful as we were able to find means to amplify the success of our product by telling us our shortcomings so that we could take remedial actions .
Approach We had already gone through several design tools and activities but had found learning launch , an appropriate tool to investigate your product before launch in the timeline of the project . As mentioned previously , we had reviewed the surveys taken and then the insights and incorporate those insights in our final launch designs . Our future launch designs should reflect the insights gained , progress further made , and come closer to a compelling solution ready for full rollout .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21709 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind mapping
Challenge & Selection
As a marketing specialist , I deal with a large amount of data everyday . Knowing what to do with all this data , and use it in the right way it ’s crucial for me . That ’s why I ’ve chosen Mind Mapping as my primary tool when trying to use design thinking at my company .
Right now , I ’m working on a Project to develop a new website and app for a shopping resort . We have many different data sources such as website Analytics , focus groups results , wifi tracking … some of these sources are quantitative , but others are qualitative .
Mind mapping allows me to find different patterns and insights , and associate them with different types of customers and visitors of the shopping resort . As a result , I can create clusters that allow me to develop different marketing strategies having in mind my customers .
Application
First of all , I wrote all the different data that we have collected from different resources into post – its and paper charts .
We sticked all these post - its into a wall and ask 10 different people with different professionals backgrounds to try to cluster all this data so we can find patterns and insights that will allow us to create personas afterwards .
The most enriching part of this proccess has been doing it with not only my team , but also coworkers from the website & app developing team , designers and also the marketing team from the shopping resort .
As a result , we have now our own “ personas ” , and we are trying to huminize as much as possible the website and app so we can solve our customers needs and target our marketing strategies .
Insight & Approach
Mind mapping , and design thinking in general , has changed the way my company approachs a new project .
Back in the day , when we have to develop a new website we will analyze the data from Google Analytics in order to know which pages where the most visited and start doing our prototypes and designs .
This was a completely wrong approach , because we forgot to have in mind the most important thing : customers and visitors .
Thanks to mind mapping , I can involve not only my team , but my whole company into study not only the quantitative data , but also the qualitative .
We always try to draw personas and stick them into the wall during our projects , so when we have to decide something , we can have in mind what our customers will say about it and What they really need .
Mind mapping is now part of our processes , and we are using the learning launch tool too , so we can test our new products and services as soon as possible and gain relevant insights that allow us to implement improvements practically on the go .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind mapping
Challenge & Selection
As a marketing specialist , I deal with a large amount of data everyday . Knowing what to do with all this data , and use it in the right way it ’s crucial for me . That ’s why I ’ve chosen Mind Mapping as my primary tool when trying to use design thinking at my company .
Right now , I ’m working on a Project to develop a new website and app for a shopping resort . We have many different data sources such as website Analytics , focus groups results , wifi tracking … some of these sources are quantitative , but others are qualitative .
Mind mapping allows me to find different patterns and insights , and associate them with different types of customers and visitors of the shopping resort . As a result , I can create clusters that allow me to develop different marketing strategies having in mind my customers .
Application
First of all , I wrote all the different data that we have collected from different resources into post – its and paper charts .
We sticked all these post - its into a wall and ask 10 different people with different professionals backgrounds to try to cluster all this data so we can find patterns and insights that will allow us to create personas afterwards .
The most enriching part of this proccess has been doing it with not only my team , but also coworkers from the website & app developing team , designers and also the marketing team from the shopping resort .
As a result , we have now our own “ personas ” , and we are trying to huminize as much as possible the website and app so we can solve our customers needs and target our marketing strategies .
Insight & Approach
Mind mapping , and design thinking in general , has changed the way my company approachs a new project .
Back in the day , when we have to develop a new website we will analyze the data from Google Analytics in order to know which pages where the most visited and start doing our prototypes and designs .
This was a completely wrong approach , because we forgot to have in mind the most important thing : customers and visitors .
Thanks to mind mapping , I can involve not only my team , but my whole company into study not only the quantitative data , but also the qualitative .
We always try to draw personas and stick them into the wall during our projects , so when we have to decide something , we can have in mind what our customers will say about it and What they really need .
Mind mapping is now part of our processes , and we are using the learning launch tool too , so we can test our new products and services as soon as possible and gain relevant insights that allow us to implement improvements practically on the go .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16706 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | challenge
Learning Launch is a great tool in design thinking I believe If you ’re confident in your strategy to develop brilliant online training and learning content , that ’s great . But you ’re only halfway there , to really hit it out of the park , you need to find ways to increase your speed to market – all in a cost - effective , efficient way , without sacrificing quality so my challenge is study for mastery
I want to learn every things related to public relations and brand ambassador
Selection
my own challenge is to obtain more than 100 certificates in different Specializations and I can change myself , future and world
Application
for my first learning lunch first of all how I am implementation my defy what I did I enrollment online courses for me it is saving time and I can do a lot , second I have search best course I can get benefit and seem time it is required and wanted now days , finally I have started my learning journey
Insight and approach
Wow it is long learning journey and it will takes time to finish it , sometimes I feel motivate but also sometimes I get bored because am study by myself , on the other hand I wonder if I can do it , I always have my 3 steps to finish it see it , believe it and act on it now I have 20 certificates and always at the end every course I want more I like to achievement more . finally I have discovered new things I did not that I will find it in this challenge like I find better job also more self - confident
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: challenge
Learning Launch is a great tool in design thinking I believe If you ’re confident in your strategy to develop brilliant online training and learning content , that ’s great . But you ’re only halfway there , to really hit it out of the park , you need to find ways to increase your speed to market – all in a cost - effective , efficient way , without sacrificing quality so my challenge is study for mastery
I want to learn every things related to public relations and brand ambassador
Selection
my own challenge is to obtain more than 100 certificates in different Specializations and I can change myself , future and world
Application
for my first learning lunch first of all how I am implementation my defy what I did I enrollment online courses for me it is saving time and I can do a lot , second I have search best course I can get benefit and seem time it is required and wanted now days , finally I have started my learning journey
Insight and approach
Wow it is long learning journey and it will takes time to finish it , sometimes I feel motivate but also sometimes I get bored because am study by myself , on the other hand I wonder if I can do it , I always have my 3 steps to finish it see it , believe it and act on it now I have 20 certificates and always at the end every course I want more I like to achievement more . finally I have discovered new things I did not that I will find it in this challenge like I find better job also more self - confident
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14097 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Page 1 of 1
Design Thinking for Business Innovation Juber Millet
Mind Mind Mind Mind mapping and learning launch mapping and learning launch mapping and learning launch mapping and learning launch
The The The The cccchallenge hallenge hallenge hallenge
I lead an initiative in my organization to automate the various tasks spread across phases in the software development life cycle . Each phase of the life cycle has many a task and automating these tasks need to be measured for the effectiveness of the automation tool and technique . While the most obvious measure is reduced turnaround time and cost savings , it always does not mean that the automation is effective . From an organization perspective while the cost is an immediate gain , the customer experience plays an important role in defining the strategy . Any organization initiative has to meet both tactical and strategic expectations and my endeavor was no different . While the programs are concerned about the immediate gains within their tenure , the organization ’s view is long term , way beyond the lifetime of the product that it provides its customers as the feedback has a bearing on its brand image . Hence , what is used as a metric should address needs at varying level and across a long time frame . The chosen metric should articulate the effectiveness of automation to be accepted across a range of stakeholders . Selection Selection Selection Selection From a wide variety of metrics recommended by industry experts , I had a problem of plenty – to choose the most relevant and most effective metrics . While each metric had its own merit , the means of recording and ease of reporting given the different systems of record used across the organization and customers differed hugely . To address this challenge , I sought inputs from the major programs across the organization , thus ensuring the adequacy of data quantity . Seeking the reports in their current form helped me to allay the doubts on their quality , as these reports have been accepted by both our organization and our customers . With the data in hand , I had all the inputs to identify a set of effective and acceptable metrics . To ensure that I was not affected by confirmation bias , I presented my proposal – the what ifs ? – to the experts who have experience in working both with the programs and the executives in the organization . This exercise helped me to distill my findings and present a refined and succinct list – which has wowed the stakeholders . Experi Experi Experi Experience and outcome ence and outcome ence and outcome ence and outcome
Using mind mapping as a technique proved to be an effective tool to pouring out my thoughts and findings into one huge set of possibilities and the associated pros and cons . It helped me draw comparison of all the metrics , providing me a view of patterns across the way they are measured , recorded and reported . This technique provided me insights into the differences and commonalities across different programs and also provided me with an overview of the challenges and opportunities all in single view . Even as I was aware of mind mapping , this experience opened up a new horizon of its applicability . Learning how to effectively launch a pilot helped me to finalize the most effective metrics by engaging groupthink and avoid confirmation bias . I am now confident that my proposal will serve the need of programs and of the organization alike . The ease of measurement and reporting for the programs and for the organization , to showcase the success of its automation strategy will assure the customer ’s delight and look forward for more business . The course helped me look into applying design thinking in a way I could n’t imagine .
| EMAIL:
ID_NUM:
NAME_STUDENT: Juber Millet
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Page 1 of 1
Design Thinking for Business Innovation Juber Millet
Mind Mind Mind Mind mapping and learning launch mapping and learning launch mapping and learning launch mapping and learning launch
The The The The cccchallenge hallenge hallenge hallenge
I lead an initiative in my organization to automate the various tasks spread across phases in the software development life cycle . Each phase of the life cycle has many a task and automating these tasks need to be measured for the effectiveness of the automation tool and technique . While the most obvious measure is reduced turnaround time and cost savings , it always does not mean that the automation is effective . From an organization perspective while the cost is an immediate gain , the customer experience plays an important role in defining the strategy . Any organization initiative has to meet both tactical and strategic expectations and my endeavor was no different . While the programs are concerned about the immediate gains within their tenure , the organization ’s view is long term , way beyond the lifetime of the product that it provides its customers as the feedback has a bearing on its brand image . Hence , what is used as a metric should address needs at varying level and across a long time frame . The chosen metric should articulate the effectiveness of automation to be accepted across a range of stakeholders . Selection Selection Selection Selection From a wide variety of metrics recommended by industry experts , I had a problem of plenty – to choose the most relevant and most effective metrics . While each metric had its own merit , the means of recording and ease of reporting given the different systems of record used across the organization and customers differed hugely . To address this challenge , I sought inputs from the major programs across the organization , thus ensuring the adequacy of data quantity . Seeking the reports in their current form helped me to allay the doubts on their quality , as these reports have been accepted by both our organization and our customers . With the data in hand , I had all the inputs to identify a set of effective and acceptable metrics . To ensure that I was not affected by confirmation bias , I presented my proposal – the what ifs ? – to the experts who have experience in working both with the programs and the executives in the organization . This exercise helped me to distill my findings and present a refined and succinct list – which has wowed the stakeholders . Experi Experi Experi Experience and outcome ence and outcome ence and outcome ence and outcome
Using mind mapping as a technique proved to be an effective tool to pouring out my thoughts and findings into one huge set of possibilities and the associated pros and cons . It helped me draw comparison of all the metrics , providing me a view of patterns across the way they are measured , recorded and reported . This technique provided me insights into the differences and commonalities across different programs and also provided me with an overview of the challenges and opportunities all in single view . Even as I was aware of mind mapping , this experience opened up a new horizon of its applicability . Learning how to effectively launch a pilot helped me to finalize the most effective metrics by engaging groupthink and avoid confirmation bias . I am now confident that my proposal will serve the need of programs and of the organization alike . The ease of measurement and reporting for the programs and for the organization , to showcase the success of its automation strategy will assure the customer ’s delight and look forward for more business . The course helped me look into applying design thinking in a way I could n’t imagine .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Juber Millet"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11793 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Challenge and Selection :
I work in the innovation team at my organization . A core part of my role is to assess and evaluate new and adjacent markets wherein we can develop a new technology or offer solutions customizing our existing technology to those specific end markets . A key challenge for me is to understand the end market value chain , nature of operations in the market from supply chain , product development , distribution network and the end customer needs . In this scenarios the visualization tool creating pictures and flowcharts of the industry structure , different entities and their needs or characteristics . This helps not only in understanding the market dynamics but also easy to present and discuss with colleagues or senior leaders to get their inputs and refine our analysis .
Application- :
I usually start by creating a value chain diagram of the industry . This will include for example raw material suppliers , component companies , system integrators , end product owners and customers . For each of them we try to map out the distribution of product value across the whole chain . We then add further details on the market like market size , profitability of players , market shares , product types and customer segments . Also I create supplier customer mapping charts and illustrate any strategic tie - ups between industry players and vertical integration strategies of some companies . After the industry insights we work on creating product scorecard considering key potential competitors to score our position against the NBA ( next best alternative )
Insight & Approach :
I have experienced that following this approach of using more visualization manner of data helps in multiple ways - :
• Helps depict a quick picture of an industry
• Makes it easy to present to different stakeholder and facilitate discussion
• Easy to refine and identify gaps in analysis
As a next step I am planning to leverage visualization techniques in scenarios wherein we are thinking of an innovation idea or a completely new product . A visualization of the daily lifecycle will help in illustrating / understanding key requirements of potential customers and help in identifying unmet needs . I believe this will be immensely useful in refining our product / service ideas and defining a much more compelling value proposition for our end customers !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Challenge and Selection :
I work in the innovation team at my organization . A core part of my role is to assess and evaluate new and adjacent markets wherein we can develop a new technology or offer solutions customizing our existing technology to those specific end markets . A key challenge for me is to understand the end market value chain , nature of operations in the market from supply chain , product development , distribution network and the end customer needs . In this scenarios the visualization tool creating pictures and flowcharts of the industry structure , different entities and their needs or characteristics . This helps not only in understanding the market dynamics but also easy to present and discuss with colleagues or senior leaders to get their inputs and refine our analysis .
Application- :
I usually start by creating a value chain diagram of the industry . This will include for example raw material suppliers , component companies , system integrators , end product owners and customers . For each of them we try to map out the distribution of product value across the whole chain . We then add further details on the market like market size , profitability of players , market shares , product types and customer segments . Also I create supplier customer mapping charts and illustrate any strategic tie - ups between industry players and vertical integration strategies of some companies . After the industry insights we work on creating product scorecard considering key potential competitors to score our position against the NBA ( next best alternative )
Insight & Approach :
I have experienced that following this approach of using more visualization manner of data helps in multiple ways - :
• Helps depict a quick picture of an industry
• Makes it easy to present to different stakeholder and facilitate discussion
• Easy to refine and identify gaps in analysis
As a next step I am planning to leverage visualization techniques in scenarios wherein we are thinking of an innovation idea or a completely new product . A visualization of the daily lifecycle will help in illustrating / understanding key requirements of potential customers and help in identifying unmet needs . I believe this will be immensely useful in refining our product / service ideas and defining a much more compelling value proposition for our end customers !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22395 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | How Mind Mapping helps me to redesign partnership with a strategic client ?
Context and Challenge
Context : I am a Business Owner of a small private limited company , that provides onsite trainings and workshops , focused on Softskills and Project Management competences development . I am facilitating trainings myself together with other consultants , which one of us facilitating trainings regarding their own specializations .
Challenge : One of my biggest clients is an international company . I have been working with this client for approximately 1 year , and I wanted like to develop business within this company , as I have noticed that business was actually stagnating with this client , with an increased number of cancelled courses . I would like to present to my client a creative commercial offer for next year , which is not basically a list of courses with a price in front but makes us really appear as a preferred partner for talent development . The first step was to have an in - depth view of my client environment , so called my “ what is ” .
Tools and Application
To do that , I selected the Mind Mapping tool as I realized I had to put together a lot of different information of many kinds :
Inputs were coming from several sources :
o customers input via emails or conversation o inputs coming from other consultants facilitating courses for this client :
facilitating trainings gives you a lot of information about employee ’s concerns , challenges and company culture , and these inputs were very precious data to gather .
o my own perception / feeling of the situation o information on competition o financial reports indicating revenue and margin per specific courses o List of courses confirmed and cancelled o etc …
I had also to integrate data regarding the decision - making process that includes many stakeholders ( Team Leaders , Human Resources Business Partners , Learning & Development manager , etc . )
I also had to gather data on different locations within Europe each one having different challenges in term of talent developments
I needed a tool to put together all the above - mentioned data and give sense to them . I also wanted to leverage on the other consultant insights to co - create a creative commercial proposal that consultants would be motivated to promote .
Application : The video of Julian Moore helped me to define how I could conduct effectively a Mind Mapping session with all the consultants in order to have the best * what is * overview and get useful insights out of our reflections .
In the example described in the video , I liked the possibility of organizing a complete Mind mapping session including time people working alone , working in groups , with the objective of gathering and organizing so many kinds of information .
How did I myself organize the session ?
Begore the Mind Mapping session , I myself wrote down a list all relevant inputs I had coming from my client interactions ( no matter if it come from participants to courses , Human Resources Business Partners , Learning & Development managers , Assistant , etc . ) .
Then I organized an half day session with all the consultants involved in the workshop delivery as such :
First step : I decided not to ask any question . I just put the name of the client in the middle of a page and ask the team to react , that is tell whatever was in their mind . I myself was using a mindmap visual tool to organize the information as * a tree * . Please find image below as an example .
Second step : thanks to the insights that came out during the first step , I plan individual sessions where consultants had to think about the main action points that came out using post - its ( new courses to suggest , courses to abandon , how to make our offer be know by all stakeholders ? )
Third step : The objective was to get some design criteria and move on to * what if * , in order to start the content of or new commercial offer .
Insight and Approach
Concretely for us , it was a very useful way to identify client decision making processes and new training concepts that we would like to discuss with clients . We realized that we were able to have a precise overview of clients training organization just by putting together the information we individually had * on the field * and analyzing this information together . It gives also to me insights on training needs presently uncovered by my company or our competitors . I plan to redo this exercise in approximately a year time from now , but I will schedule more time , probably one day ( half day was not enough to actually explore all the subjects that raise ) .
I am now investigating the Learning Launch tool . Some of the new themes for courses we suggested to client were selected . On our side it is time demanding to develop the courses with no guarantee there will be enrollment for employees . That ’s why I decided to adopt the Learning Launch Tool approach . I want to start small with one or two courses , and then if we notice an increase of enrollment , we will develop the other courses .
As you can see , using some Design Thinking tools was really useful for me in that case .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: How Mind Mapping helps me to redesign partnership with a strategic client ?
Context and Challenge
Context : I am a Business Owner of a small private limited company , that provides onsite trainings and workshops , focused on Softskills and Project Management competences development . I am facilitating trainings myself together with other consultants , which one of us facilitating trainings regarding their own specializations .
Challenge : One of my biggest clients is an international company . I have been working with this client for approximately 1 year , and I wanted like to develop business within this company , as I have noticed that business was actually stagnating with this client , with an increased number of cancelled courses . I would like to present to my client a creative commercial offer for next year , which is not basically a list of courses with a price in front but makes us really appear as a preferred partner for talent development . The first step was to have an in - depth view of my client environment , so called my “ what is ” .
Tools and Application
To do that , I selected the Mind Mapping tool as I realized I had to put together a lot of different information of many kinds :
Inputs were coming from several sources :
o customers input via emails or conversation o inputs coming from other consultants facilitating courses for this client :
facilitating trainings gives you a lot of information about employee ’s concerns , challenges and company culture , and these inputs were very precious data to gather .
o my own perception / feeling of the situation o information on competition o financial reports indicating revenue and margin per specific courses o List of courses confirmed and cancelled o etc …
I had also to integrate data regarding the decision - making process that includes many stakeholders ( Team Leaders , Human Resources Business Partners , Learning & Development manager , etc . )
I also had to gather data on different locations within Europe each one having different challenges in term of talent developments
I needed a tool to put together all the above - mentioned data and give sense to them . I also wanted to leverage on the other consultant insights to co - create a creative commercial proposal that consultants would be motivated to promote .
Application : The video of Julian Moore helped me to define how I could conduct effectively a Mind Mapping session with all the consultants in order to have the best * what is * overview and get useful insights out of our reflections .
In the example described in the video , I liked the possibility of organizing a complete Mind mapping session including time people working alone , working in groups , with the objective of gathering and organizing so many kinds of information .
How did I myself organize the session ?
Begore the Mind Mapping session , I myself wrote down a list all relevant inputs I had coming from my client interactions ( no matter if it come from participants to courses , Human Resources Business Partners , Learning & Development managers , Assistant , etc . ) .
Then I organized an half day session with all the consultants involved in the workshop delivery as such :
First step : I decided not to ask any question . I just put the name of the client in the middle of a page and ask the team to react , that is tell whatever was in their mind . I myself was using a mindmap visual tool to organize the information as * a tree * . Please find image below as an example .
Second step : thanks to the insights that came out during the first step , I plan individual sessions where consultants had to think about the main action points that came out using post - its ( new courses to suggest , courses to abandon , how to make our offer be know by all stakeholders ? )
Third step : The objective was to get some design criteria and move on to * what if * , in order to start the content of or new commercial offer .
Insight and Approach
Concretely for us , it was a very useful way to identify client decision making processes and new training concepts that we would like to discuss with clients . We realized that we were able to have a precise overview of clients training organization just by putting together the information we individually had * on the field * and analyzing this information together . It gives also to me insights on training needs presently uncovered by my company or our competitors . I plan to redo this exercise in approximately a year time from now , but I will schedule more time , probably one day ( half day was not enough to actually explore all the subjects that raise ) .
I am now investigating the Learning Launch tool . Some of the new themes for courses we suggested to client were selected . On our side it is time demanding to develop the courses with no guarantee there will be enrollment for employees . That ’s why I decided to adopt the Learning Launch Tool approach . I want to start small with one or two courses , and then if we notice an increase of enrollment , we will develop the other courses .
As you can see , using some Design Thinking tools was really useful for me in that case .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19499 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning launch
The challenge that I am going to analyze is about my parent ’s job . My parents own a milk factory
in which they receive milk that comes in trucks from farms that are nearby and then they send the
milk to a bigger factory in . One of the biggest challenges , is to reduce the time of discharging the
milk from the trucks because the employees take too long to make this activity so the trucks that
arrive start to agglomerate and they have to wait a long time so the milk gets hotter which can
become a big problem . This process must take between one hour to one and a half to be done but
the employees sometimes take up to 3 hours which is the double of the time that they should take .
I choose learning launch as the tool I am going to use because I think this is the most efficient way
to think of the best solution to solve the problem . I want the employees to give they own ideas
about the changes that can be made to improve the process because they are the ones that are
responsible of it . Other thing that I am going to do is to talk with the owners and ask them what
they think about the problem and why they think this happened . Learning launch is going to help
me to find the best solution for the problem by comparing the different ideas that are going to be
said by the owners and the employees .
To apply the tool , I ’m going to talk with two groups : the employees and the owners , and ask them
3 question , let them brainstorm , and take note of all the responses and ideas that they say , because
no idea should be discarded . The question are going to be : what do you think it is the biggest
problem in this process ? , what do you think it can be improve ? and , what steps do you think are
the most effective to follow in order to reduce the time of discharge ? . I ’m going to analyze all the
responses that they gave and choose the one that repeat the most , then I ’m going to present this
procedure to the employees and make them prove it , so I can know if it is effective or not .
After asking the question I realize that the owners and the employees have a totally different point
of view in some question and similar ideas in others . The owners said that they identified that the
employees take so long to discharge the milk because they want to receive more money from the
extra hours that they take doing this activity which is a problem because they are spending more
money paying the employees . On the other hand , the employees said that they take so long because
there is only one pump to discharge de milk from the truck , but they agree that if they organize
more and follow specific steps , they can reduce the time beside the problem of the pump .
The employees all together come with the best steps to follow in order to reduce the time , this
steps were prove and gave successful results by reducing the time to and 1 hour and a half , and
they said that if there is another pump they can reduce more this time . They realize that by taking
more time they are hurting the company and they are making the owners to spend more money
which can be used to buy another pump in order to speed up the discharging of the milk .
By talking with the owners and the employees , I realize that every person has a different point of
view which is a good thing because there are going to be many ideas and solutions for a particular
situation . Every idea can be a solution , you can combine the different ideas to become with a better
one . I identified that is better if you hear first and then give your opinion because in this way you
are not finding evidence to prove that what you are thinking is the right thing .
One of the things that I might change the next time is the size of the groups , I will make smaller
ones or individual talks , because when there is a big group everybody wants to talk and you do n’t
have the same opportunity to express yourself as in a small group . If you talk alone with other
person no one can influence over your opinion so you can express yourself freely . I would n’t
change the tool but maybe combine it with visualization , so the employees can imagine and create
in their minds all the changes that they wanted to be done and how they see the results and then
express their thoughts and give ideas .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning launch
The challenge that I am going to analyze is about my parent ’s job . My parents own a milk factory
in which they receive milk that comes in trucks from farms that are nearby and then they send the
milk to a bigger factory in . One of the biggest challenges , is to reduce the time of discharging the
milk from the trucks because the employees take too long to make this activity so the trucks that
arrive start to agglomerate and they have to wait a long time so the milk gets hotter which can
become a big problem . This process must take between one hour to one and a half to be done but
the employees sometimes take up to 3 hours which is the double of the time that they should take .
I choose learning launch as the tool I am going to use because I think this is the most efficient way
to think of the best solution to solve the problem . I want the employees to give they own ideas
about the changes that can be made to improve the process because they are the ones that are
responsible of it . Other thing that I am going to do is to talk with the owners and ask them what
they think about the problem and why they think this happened . Learning launch is going to help
me to find the best solution for the problem by comparing the different ideas that are going to be
said by the owners and the employees .
To apply the tool , I ’m going to talk with two groups : the employees and the owners , and ask them
3 question , let them brainstorm , and take note of all the responses and ideas that they say , because
no idea should be discarded . The question are going to be : what do you think it is the biggest
problem in this process ? , what do you think it can be improve ? and , what steps do you think are
the most effective to follow in order to reduce the time of discharge ? . I ’m going to analyze all the
responses that they gave and choose the one that repeat the most , then I ’m going to present this
procedure to the employees and make them prove it , so I can know if it is effective or not .
After asking the question I realize that the owners and the employees have a totally different point
of view in some question and similar ideas in others . The owners said that they identified that the
employees take so long to discharge the milk because they want to receive more money from the
extra hours that they take doing this activity which is a problem because they are spending more
money paying the employees . On the other hand , the employees said that they take so long because
there is only one pump to discharge de milk from the truck , but they agree that if they organize
more and follow specific steps , they can reduce the time beside the problem of the pump .
The employees all together come with the best steps to follow in order to reduce the time , this
steps were prove and gave successful results by reducing the time to and 1 hour and a half , and
they said that if there is another pump they can reduce more this time . They realize that by taking
more time they are hurting the company and they are making the owners to spend more money
which can be used to buy another pump in order to speed up the discharging of the milk .
By talking with the owners and the employees , I realize that every person has a different point of
view which is a good thing because there are going to be many ideas and solutions for a particular
situation . Every idea can be a solution , you can combine the different ideas to become with a better
one . I identified that is better if you hear first and then give your opinion because in this way you
are not finding evidence to prove that what you are thinking is the right thing .
One of the things that I might change the next time is the size of the groups , I will make smaller
ones or individual talks , because when there is a big group everybody wants to talk and you do n’t
have the same opportunity to express yourself as in a small group . If you talk alone with other
person no one can influence over your opinion so you can express yourself freely . I would n’t
change the tool but maybe combine it with visualization , so the employees can imagine and create
in their minds all the changes that they wanted to be done and how they see the results and then
express their thoughts and give ideas .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14951 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Please note that English is not my first language . So please me to apologize if I made some grammatical mistakes . Thank in advance for your review .
Challenge
I work for a Job board ( employment website ) . We have B2B customers ( Employers : companies and recruitment agencies ) and B2C users ( active or passive jobseekers ) . All services of our website are totally free of charge for B2C users . B2B customers have to pay to advert for jobs , seek CVs on CV - Database or to promote their Employer branding .
We are leader on our market but one of our challenge was to increase the use ( therefor the sales ) of our CV - Database .
Previously , we made a lot of B2C marketing actions to increase the number of CV on the Database .
One important thing to know is that using a CV - Database to search profil and recruit was not an habits for a great majority of customers in our country . Nevertheless , some of them are experts of this and search profils on a regular basis on internationals job boards or LinkedIn for exemple .
To use our CV - Datase , a B2B customer had to buy a subscription ( 6 or 12 months ) .
The challenge was to have a big and clear visualization of the situation to be able to explore opportunities .
Selection
We decided to work on a new B2B interface for our CV - Database , to develop and implement news features and also to change our pricing model on this service . Goals were to make it more easy to use and more easy to sell .
Even though we already had ideas , we decided to used interviews to received feedback before starting to work on the new CV - Database . Then we made mock - ups and prototypes to show what it could be in the future and to received users feedback . And at the end , we made a beta version for the annual recruiting trade show to present the futur of our CV - Database to our visitors .
In meanwhile , we studied our sales history via Salesforce and system logs to identify the using trends of the CV - Database .
So we selected a large range of dimensions to explore . The objective was to visualize to be able to think and create , and not to start thinking before . We wanted to be sure that we seen all the elements . And the key point was to be able to visualize all the dimensions .
Application
To start , we made interviews with our « CV - Database ’s experts » clients to received their feedbacks about the existing Database . We asked them to describe how they use the CV - Database in their daily business of recruiters . • For which kind of profile ? • When it ’s hard to find appropriate candidates with a traditional job posting ? • Or on contrary when it ’s easy and they do n’t want to received a lot of CVs ? • To find experts in a domain ? • …
We also asked them to told us what they like on the product , which features . What they would like to see or use on a new product . What kind of feature they like on other Databases or on LinkedIn . And by the way which kind of feature could be very cool and very useful for them , like a magic wand .
With system logs analysis , we saw that only a little part of clients whose bought a CV- Database access use it on a regular basis . With sales analysis , we identified that the sales trend was flat with a majority of renewal but we really did n’t make new business with CV - Database .
We made interviews with clients who did n’t have access to CV - Database to ask them why . We also asked them what might make them changing their mind : which kind of feature , use case , price model , circumstances , kind of profil to hire …
We made a lot of diagrams , draws , mock - ups to visualize informations feeds and interactions . It was essential to be able to integrate all the different informations and feedback .
Insight
We received a lot of good insights and informations with the interviews and analysis .
The most important point is that we have understood that the CV - Database must be integrated as a central part of our application and not only as an option . CV - Database tools should be connected to our job posting tool as well as our applications management tools . Like this , the journey in our website for our clients could be easy and natural .
It was a strong mindset change : stopping to think our website like a platform with different optionals bricks , but think it like a global application . It ’s the point and it ’s asked us to realize a lot of draws , diagram , data maps to integrate all in one application .
So we designed a new interface , with news features and a new design . We made it also more collaborative because there ’s not only one person in a recruiting process ( HR , line manager , Assistant … ) . Some features are inspired by social media website .
We made mock - ups and presented it to a pool of clients ( CV - Database users and not users ) . We received good feedbacks and all participants were really enthusiasts .
To push our sales , we decided to review our price model . We understood that a 6 month subscription ( at least ) was not really incitative for people who never used a CV - Database .
So our new CV - Database included an open - window to our CV - Database . Every B2B users could make profil search , mark profile as a favorite , send profile to a colleague ( line manager for exemple ) and also using a new important feature : our CV- Mailer . The CV - Mailer send you every morning an email with the new and updated CVs matching with a registered search .
We also aded a new feature : job posting auto - matching . When a client post a job ad , we show him automatically the CVs who match with the job criteria ’s . For B2B clients with an access to our CV - Database , it ’s a full view to the candidate profile . For the others , we blinded Name , Address , and company name .
We changed our E - com interface to push our CV - Database sales and we added new progressive subscriptions durations ( 1 week to 12 months ) .
We presented our Beta - version on the annual trade show . We made the decision to not present it as big show but to present it on one to one , to be able to received new feedbacks . It was a good decision which allow us to received specific and constructive feedbacks . It was a success and after last adjustments , we launched the new CV - Database .
Approach
My feedback and conclusion about what we did is that at we explored fields and use cases , where wee did n’t imagine to go before we started . But we were open - minded and we knew that we need to question et listen our B2B customers to do the best product . We also need to understand our sales and not only to say : « we want to sell more » .
We did n’t started with a unique idea and a minimum valuable product in mind . It was a chance and I know that sometimes in Business , value creation is stifled by non cooperative mindset between stakeholders .
User ’s feedbacks are essentials in the process .
A big chance was to have the opportunity to work together with IT , Product Management , Sales , CRM and our clients . Diagrams , draws , mock - ups and Beta version were essentials in the reflection process to show and received feedbacks . It make the project really more collaborative . In the future , I would like to use the same tools et to have the chance to work with a same team spirit .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Please note that English is not my first language . So please me to apologize if I made some grammatical mistakes . Thank in advance for your review .
Challenge
I work for a Job board ( employment website ) . We have B2B customers ( Employers : companies and recruitment agencies ) and B2C users ( active or passive jobseekers ) . All services of our website are totally free of charge for B2C users . B2B customers have to pay to advert for jobs , seek CVs on CV - Database or to promote their Employer branding .
We are leader on our market but one of our challenge was to increase the use ( therefor the sales ) of our CV - Database .
Previously , we made a lot of B2C marketing actions to increase the number of CV on the Database .
One important thing to know is that using a CV - Database to search profil and recruit was not an habits for a great majority of customers in our country . Nevertheless , some of them are experts of this and search profils on a regular basis on internationals job boards or LinkedIn for exemple .
To use our CV - Datase , a B2B customer had to buy a subscription ( 6 or 12 months ) .
The challenge was to have a big and clear visualization of the situation to be able to explore opportunities .
Selection
We decided to work on a new B2B interface for our CV - Database , to develop and implement news features and also to change our pricing model on this service . Goals were to make it more easy to use and more easy to sell .
Even though we already had ideas , we decided to used interviews to received feedback before starting to work on the new CV - Database . Then we made mock - ups and prototypes to show what it could be in the future and to received users feedback . And at the end , we made a beta version for the annual recruiting trade show to present the futur of our CV - Database to our visitors .
In meanwhile , we studied our sales history via Salesforce and system logs to identify the using trends of the CV - Database .
So we selected a large range of dimensions to explore . The objective was to visualize to be able to think and create , and not to start thinking before . We wanted to be sure that we seen all the elements . And the key point was to be able to visualize all the dimensions .
Application
To start , we made interviews with our « CV - Database ’s experts » clients to received their feedbacks about the existing Database . We asked them to describe how they use the CV - Database in their daily business of recruiters . • For which kind of profile ? • When it ’s hard to find appropriate candidates with a traditional job posting ? • Or on contrary when it ’s easy and they do n’t want to received a lot of CVs ? • To find experts in a domain ? • …
We also asked them to told us what they like on the product , which features . What they would like to see or use on a new product . What kind of feature they like on other Databases or on LinkedIn . And by the way which kind of feature could be very cool and very useful for them , like a magic wand .
With system logs analysis , we saw that only a little part of clients whose bought a CV- Database access use it on a regular basis . With sales analysis , we identified that the sales trend was flat with a majority of renewal but we really did n’t make new business with CV - Database .
We made interviews with clients who did n’t have access to CV - Database to ask them why . We also asked them what might make them changing their mind : which kind of feature , use case , price model , circumstances , kind of profil to hire …
We made a lot of diagrams , draws , mock - ups to visualize informations feeds and interactions . It was essential to be able to integrate all the different informations and feedback .
Insight
We received a lot of good insights and informations with the interviews and analysis .
The most important point is that we have understood that the CV - Database must be integrated as a central part of our application and not only as an option . CV - Database tools should be connected to our job posting tool as well as our applications management tools . Like this , the journey in our website for our clients could be easy and natural .
It was a strong mindset change : stopping to think our website like a platform with different optionals bricks , but think it like a global application . It ’s the point and it ’s asked us to realize a lot of draws , diagram , data maps to integrate all in one application .
So we designed a new interface , with news features and a new design . We made it also more collaborative because there ’s not only one person in a recruiting process ( HR , line manager , Assistant … ) . Some features are inspired by social media website .
We made mock - ups and presented it to a pool of clients ( CV - Database users and not users ) . We received good feedbacks and all participants were really enthusiasts .
To push our sales , we decided to review our price model . We understood that a 6 month subscription ( at least ) was not really incitative for people who never used a CV - Database .
So our new CV - Database included an open - window to our CV - Database . Every B2B users could make profil search , mark profile as a favorite , send profile to a colleague ( line manager for exemple ) and also using a new important feature : our CV- Mailer . The CV - Mailer send you every morning an email with the new and updated CVs matching with a registered search .
We also aded a new feature : job posting auto - matching . When a client post a job ad , we show him automatically the CVs who match with the job criteria ’s . For B2B clients with an access to our CV - Database , it ’s a full view to the candidate profile . For the others , we blinded Name , Address , and company name .
We changed our E - com interface to push our CV - Database sales and we added new progressive subscriptions durations ( 1 week to 12 months ) .
We presented our Beta - version on the annual trade show . We made the decision to not present it as big show but to present it on one to one , to be able to received new feedbacks . It was a good decision which allow us to received specific and constructive feedbacks . It was a success and after last adjustments , we launched the new CV - Database .
Approach
My feedback and conclusion about what we did is that at we explored fields and use cases , where wee did n’t imagine to go before we started . But we were open - minded and we knew that we need to question et listen our B2B customers to do the best product . We also need to understand our sales and not only to say : « we want to sell more » .
We did n’t started with a unique idea and a minimum valuable product in mind . It was a chance and I know that sometimes in Business , value creation is stifled by non cooperative mindset between stakeholders .
User ’s feedbacks are essentials in the process .
A big chance was to have the opportunity to work together with IT , Product Management , Sales , CRM and our clients . Diagrams , draws , mock - ups and Beta version were essentials in the reflection process to show and received feedbacks . It make the project really more collaborative . In the future , I would like to use the same tools et to have the chance to work with a same team spirit .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18844 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I am a member of my organization ’s marketing development department and my challenge is to find new project opportunities and ideas by taking into consideration the strategic initiatives of ACME . Acording to that we want to focus in gaming industry and gamers needs . So we needed to find an innovative idea which both satisfied gamers need and also served for “ digital ” strategy .
Selection :
I used visual thinking tool to come a common understanding to identify “ gamers ” . After that we focused their needs and how we can meet their needs with our company assets . I have also used the technique of visualization defining the boundaries , key elements , and relationships between gamers .
Application :
We arranged a meeting first and we invited people from different departments who were interested in the game . After a group discussion we agreed to launch a gaming packages . I divided the participants into groups to design an optimum package . I give them approximately 20 minutes to find a product idea . After brainstorming session each group made a presentation and shared their products to other groups . Each group made comments about the advantages and disadvantages of these products . After the insight session as a whole group , we created a new package that combines new information shared in the group discussion .
Insight & Approach
I can say that using the visualization method to solve a problem and create new ideas is one of the most effective methods . People can be more creative and willing to be a participant of the project when they can see the problem in visual aspects . I also discovered that the most valuable aspect is the shared insights and learning and I decided to use the visualization activity in many cases in my job .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I am a member of my organization ’s marketing development department and my challenge is to find new project opportunities and ideas by taking into consideration the strategic initiatives of ACME . Acording to that we want to focus in gaming industry and gamers needs . So we needed to find an innovative idea which both satisfied gamers need and also served for “ digital ” strategy .
Selection :
I used visual thinking tool to come a common understanding to identify “ gamers ” . After that we focused their needs and how we can meet their needs with our company assets . I have also used the technique of visualization defining the boundaries , key elements , and relationships between gamers .
Application :
We arranged a meeting first and we invited people from different departments who were interested in the game . After a group discussion we agreed to launch a gaming packages . I divided the participants into groups to design an optimum package . I give them approximately 20 minutes to find a product idea . After brainstorming session each group made a presentation and shared their products to other groups . Each group made comments about the advantages and disadvantages of these products . After the insight session as a whole group , we created a new package that combines new information shared in the group discussion .
Insight & Approach
I can say that using the visualization method to solve a problem and create new ideas is one of the most effective methods . People can be more creative and willing to be a participant of the project when they can see the problem in visual aspects . I also discovered that the most valuable aspect is the shared insights and learning and I decided to use the visualization activity in many cases in my job .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20410 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Visualization
Background & Challenge : I was part of a team where we were asked to explore various ideas for growing the existing business . Also , we were asked to think in an unconstrained way in finding new business models which could support our existing business and further fuel growth . This was an exciting challenge for me . For the background , I am part of the Corporate Strategy team of a large Pharmaceutical Company .
I had been thinking of an idea , but was not able to give shape to the same . I used this opportunity to take my idea forward . I had to discuss my idea with various team members and also members from cross - functional groups to communicate my idea and also seek their inputs to build upon the idea . The idea was to structure an innovative out - patient service experience for patients . There did not exist an out - patient structured program with any insurance companies and patients had various problems while undergoing treatment on an out - patient basis . Patients , would need to decide which doctor they would go to for a consult , which service provider they would go to for various diagnostic services and which pharmacy they would need to go for their medical supplies . As this problem was human centered , I wanted to use the design thinking approach to attempt and put in place a structured out - patient program .
Selection : The first tool I used was the tool of Visualisation or Visual thinking . This is about using images . It is a way of visual thinking . It is a way of unlocking a different part of our brains that allows us to think nonverbally and that we might not normally use . As I have learnt in the course video I , this tool is a very powerful tool and has a role to play in each of the steps of design process . Visualization can be used for exploring ideas , pattern finding , ideation , prototyping and also during the pilot & scale stage . When we explain an idea using words , there is a possibility that the rest of us will form our own mental pictures , usually driven by the respective backgrounds of different individuals . If instead we present our idea to all by drawing a picture of it , this reduces the possibility of unmatched mental models and brings in greater alignment and sense of purpose .
I used this design thinking tool to achieve a shared understanding of the challenge at hand among the group of various stakeholders from different backgrounds , before I attempted to define the possible solutions to the problem .
Application : I started the process by creating a straw man picture of the challenge at hand along with a set of questions and prompts for discussion to allow the diverse group of stakeholders to learn from each other in the process of defining the possible solution , the key elements , and the relationships between the elements to consider identifying the pain points and opportunities for improvements or solutions .
For this activity I divided the group into two and gave them a copy of the straw man picture along with a set of questions which the group had to discuss and answer , especially on identifying the pain points of the patients and how in their view the pain points could be addressed . I allowed 30 minutes to both the groups and then requested to exchange the understanding with the other group before we assembled together .
Insight & Approach : What I have understood from this exercise is that the initial picture or the graphic along with the comments and feedback is important to validate and reinforce the group ’s understanding of the challenge they are working to solve . Also , more importantly what we get from this exercise is the shared insights and shared learning that occurs while the group is working to define and understand their challenge . The picture let the group focus for discussion on the root cause of the challenge . The group is able to establish relationships between key entities instead of taking time to identify them . The group is also able to identify few areas on which they would need more information or data .
Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the Visualization activity in various stages of the design process , viz . , while exploring various ideas / solutions to a given problem .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Visualization
Background & Challenge : I was part of a team where we were asked to explore various ideas for growing the existing business . Also , we were asked to think in an unconstrained way in finding new business models which could support our existing business and further fuel growth . This was an exciting challenge for me . For the background , I am part of the Corporate Strategy team of a large Pharmaceutical Company .
I had been thinking of an idea , but was not able to give shape to the same . I used this opportunity to take my idea forward . I had to discuss my idea with various team members and also members from cross - functional groups to communicate my idea and also seek their inputs to build upon the idea . The idea was to structure an innovative out - patient service experience for patients . There did not exist an out - patient structured program with any insurance companies and patients had various problems while undergoing treatment on an out - patient basis . Patients , would need to decide which doctor they would go to for a consult , which service provider they would go to for various diagnostic services and which pharmacy they would need to go for their medical supplies . As this problem was human centered , I wanted to use the design thinking approach to attempt and put in place a structured out - patient program .
Selection : The first tool I used was the tool of Visualisation or Visual thinking . This is about using images . It is a way of visual thinking . It is a way of unlocking a different part of our brains that allows us to think nonverbally and that we might not normally use . As I have learnt in the course video I , this tool is a very powerful tool and has a role to play in each of the steps of design process . Visualization can be used for exploring ideas , pattern finding , ideation , prototyping and also during the pilot & scale stage . When we explain an idea using words , there is a possibility that the rest of us will form our own mental pictures , usually driven by the respective backgrounds of different individuals . If instead we present our idea to all by drawing a picture of it , this reduces the possibility of unmatched mental models and brings in greater alignment and sense of purpose .
I used this design thinking tool to achieve a shared understanding of the challenge at hand among the group of various stakeholders from different backgrounds , before I attempted to define the possible solutions to the problem .
Application : I started the process by creating a straw man picture of the challenge at hand along with a set of questions and prompts for discussion to allow the diverse group of stakeholders to learn from each other in the process of defining the possible solution , the key elements , and the relationships between the elements to consider identifying the pain points and opportunities for improvements or solutions .
For this activity I divided the group into two and gave them a copy of the straw man picture along with a set of questions which the group had to discuss and answer , especially on identifying the pain points of the patients and how in their view the pain points could be addressed . I allowed 30 minutes to both the groups and then requested to exchange the understanding with the other group before we assembled together .
Insight & Approach : What I have understood from this exercise is that the initial picture or the graphic along with the comments and feedback is important to validate and reinforce the group ’s understanding of the challenge they are working to solve . Also , more importantly what we get from this exercise is the shared insights and shared learning that occurs while the group is working to define and understand their challenge . The picture let the group focus for discussion on the root cause of the challenge . The group is able to establish relationships between key entities instead of taking time to identify them . The group is also able to identify few areas on which they would need more information or data .
Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the Visualization activity in various stages of the design process , viz . , while exploring various ideas / solutions to a given problem .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16529 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | BOOK - LAND ( Story telling )
Hello I am normal 1st year b - tech student studying in a university In Hyderabad . As there was a pandemic this year ( 2020 - 2021 ) we had a lockdown and we had to go for online education over offline so that our health does n’t get affected and also our education continues . Due to pandemic and online education we did n’t have any access to offline / hard copies of textbooks or handwritten notes of subjects which made it difficult for us for studying . We were told to search the books online so that we can study . But we did n’t get all text books at one website or app or something . It made things real hard for us . Also , many text books were n’t available in the internet . So , I came up with an idea of saving copies of different textbooks in a drive and share it with my friends for free at first . Then I realized many people had the same problem and we ca n’t give online copies of all books without buying copyrights of it . So , I came up with the idea of Book - land where we pay minimum cost for getting a copy of the book by buying the copyright of it . Basically , we created a website which is more of an e - library with minimum costs for students to get access to different books at one website without struggling . I showed this to my mentors and potential customers ( fellow students ) which they approved .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: BOOK - LAND ( Story telling )
Hello I am normal 1st year b - tech student studying in a university In Hyderabad . As there was a pandemic this year ( 2020 - 2021 ) we had a lockdown and we had to go for online education over offline so that our health does n’t get affected and also our education continues . Due to pandemic and online education we did n’t have any access to offline / hard copies of textbooks or handwritten notes of subjects which made it difficult for us for studying . We were told to search the books online so that we can study . But we did n’t get all text books at one website or app or something . It made things real hard for us . Also , many text books were n’t available in the internet . So , I came up with an idea of saving copies of different textbooks in a drive and share it with my friends for free at first . Then I realized many people had the same problem and we ca n’t give online copies of all books without buying copyrights of it . So , I came up with the idea of Book - land where we pay minimum cost for getting a copy of the book by buying the copyright of it . Basically , we created a website which is more of an e - library with minimum costs for students to get access to different books at one website without struggling . I showed this to my mentors and potential customers ( fellow students ) which they approved .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10055 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection and Learning Launch
Project Name : Winning New customers
Challenge :
I am a Team Lead in a Finance and Accounts department and our department got a request from the business head to streamline the process of sales of By product/ Scrap materials as they are getting several calls from new small /medium level customers for an opportunity to buy our by - products /scrap materials in place of existing customers and also they are ready to take at competitive rates . Since there is a practice of selling scrap materials to existing customers in our company , the chances of getting opportunity for new customers are very less . On the other hand , since the existing customers are very old and continuing to buy our materials from a long period , management does not interested to lose the relationship with existing customers .
As a Finance team , we took it as an opportunity and we started to think as an entrepreneur to maximize the profits and also to free up the storage facility in order to avoid storage handling charges , interacted with other departments and understand the issues and customer sentiments . After having couple of workshops with cross functional teams and after brainstorming sessions , we decided to change the scrape sales process from traditional method to auction method where each customer needs to participate in auction and submit their biddings . The higher bidder wins the auction and get the chance to buy the material at agreed rate . Once we finalise the idea , now the turn is for implementation .
Selection :
Our team has gone thru various design thinking tools i.e. , Visualization , Storytelling , Mind Mapping and Learning Launch etc . , and at final had selected the Learning Launch tool .
Reason to select : The Idea behind to select Learning Launch tool for the current challenge is that this tool can apply quickly and inexpensively to test an idea and prototype . Since we need to add new customers without losing existing customers in a given point of time , the need of execution forced us to find better tool which gives the results quickly .
Application :
For our first learning launch , we focused on existing customers and conducted awareness workshops on introduction of new process for scrap material sales on auction and asked them to provide bids by issuing competitive price list and the winner would be one who bids for higher rate for that auction . We have closely interacted with business teams asked them to inform the customers about the market conditions and management expectations to gain their trust .
Once the existing customers familiar with the process of auction at regular intervals by applying couple of learning launches , we have started to add new customers by one by one who are requested the management for an opportunity .
After a couple of learning launches , the both , existing and new customers got familiar with the existing process of auction and highest bidder used to win the auction to buy the materials at quoted prices .
Insight :
From the design thinking tool of learning launch , we have learned that the key to success is an entrepreneurial mind - set of action and not analysis ; speed and not long study times ; engaging potential customers in the creation , design and testing of new ideas as soon as possible ; and learning as you go , iterating constantly for improvement .
The quickness in the nature of this tool enable us to implement the idea in less time and helps us to gain the trust from existing customers and given hope to new customers . Also the team got familiar with the process in launching time before execution of full roll out as per timelines . The management felt very happy and appreciated for the change as it leads to adding new customers in account without losing existing customers and it helps to maximising other sales as well as profits .
Approach :
As the learning launch is a business - world application of the scientific method and the team already gone through several design thinking tools , learning launch tool is more appropriate for this challenge because of its nature . The team needs to review the insights gained from our couple of launches and to be applied for future launch designs . I strongly believed and apply this tool for the challenges where engaging potential customers in the creation , design and testing of new ideas as soon as possible ; and learning as go , iterating constantly for improvement .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection and Learning Launch
Project Name : Winning New customers
Challenge :
I am a Team Lead in a Finance and Accounts department and our department got a request from the business head to streamline the process of sales of By product/ Scrap materials as they are getting several calls from new small /medium level customers for an opportunity to buy our by - products /scrap materials in place of existing customers and also they are ready to take at competitive rates . Since there is a practice of selling scrap materials to existing customers in our company , the chances of getting opportunity for new customers are very less . On the other hand , since the existing customers are very old and continuing to buy our materials from a long period , management does not interested to lose the relationship with existing customers .
As a Finance team , we took it as an opportunity and we started to think as an entrepreneur to maximize the profits and also to free up the storage facility in order to avoid storage handling charges , interacted with other departments and understand the issues and customer sentiments . After having couple of workshops with cross functional teams and after brainstorming sessions , we decided to change the scrape sales process from traditional method to auction method where each customer needs to participate in auction and submit their biddings . The higher bidder wins the auction and get the chance to buy the material at agreed rate . Once we finalise the idea , now the turn is for implementation .
Selection :
Our team has gone thru various design thinking tools i.e. , Visualization , Storytelling , Mind Mapping and Learning Launch etc . , and at final had selected the Learning Launch tool .
Reason to select : The Idea behind to select Learning Launch tool for the current challenge is that this tool can apply quickly and inexpensively to test an idea and prototype . Since we need to add new customers without losing existing customers in a given point of time , the need of execution forced us to find better tool which gives the results quickly .
Application :
For our first learning launch , we focused on existing customers and conducted awareness workshops on introduction of new process for scrap material sales on auction and asked them to provide bids by issuing competitive price list and the winner would be one who bids for higher rate for that auction . We have closely interacted with business teams asked them to inform the customers about the market conditions and management expectations to gain their trust .
Once the existing customers familiar with the process of auction at regular intervals by applying couple of learning launches , we have started to add new customers by one by one who are requested the management for an opportunity .
After a couple of learning launches , the both , existing and new customers got familiar with the existing process of auction and highest bidder used to win the auction to buy the materials at quoted prices .
Insight :
From the design thinking tool of learning launch , we have learned that the key to success is an entrepreneurial mind - set of action and not analysis ; speed and not long study times ; engaging potential customers in the creation , design and testing of new ideas as soon as possible ; and learning as you go , iterating constantly for improvement .
The quickness in the nature of this tool enable us to implement the idea in less time and helps us to gain the trust from existing customers and given hope to new customers . Also the team got familiar with the process in launching time before execution of full roll out as per timelines . The management felt very happy and appreciated for the change as it leads to adding new customers in account without losing existing customers and it helps to maximising other sales as well as profits .
Approach :
As the learning launch is a business - world application of the scientific method and the team already gone through several design thinking tools , learning launch tool is more appropriate for this challenge because of its nature . The team needs to review the insights gained from our couple of launches and to be applied for future launch designs . I strongly believed and apply this tool for the challenges where engaging potential customers in the creation , design and testing of new ideas as soon as possible ; and learning as go , iterating constantly for improvement .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10449 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design thinking tool and its application
Introduction
The process of design thinking is very complex and critical , there are different types of tools that
can be used for this purpose . Among the four given tools I have selected story telling tool which
seems very effective and interesting . The selection of tool and its effectiveness is highly dependent
on the situation or the challenges faced by the company .
Challenges
Being the employee of Toastmasters International , there is real time challenges explained . The current
challenge is being faced due to COVID-19 . The management is concerned for the cost and the
employee future . Now the challenges is to cut the cost and also secure the jobs of the employees .
So , this is a very critical decision that can be taken from the managed .
Selection of tool
Here the story telling tool is used to bring an innovative solution . The story telling method of
innovation and creativity is best working in these days . Because many people can better understand
the idea and the logic behind the idea . Now the story for the current situation of company and the
employees will be tell to the management and board member in an effective manner . So , they will
able to find the best solution with win - win policy .
Application of tool
The application of tool is made in an effective manner . The story of the company and its situation
will be explained . The employee perspective will also be shared with management . The story
telling has motivated employees to think creatively and positively in this negative situation of
Covid-19 .
Insights
There are positive insights gain from this activity . The activities has changed perspective of
management and the employees . Now everyone has come to a solution in which employees will
not take 20 % salaries from office for the next 2 months until the company get in normal conditions .
Approach for next time
For the next time I might use visual tools to better explain the thoughts and o better deal with
challenges .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design thinking tool and its application
Introduction
The process of design thinking is very complex and critical , there are different types of tools that
can be used for this purpose . Among the four given tools I have selected story telling tool which
seems very effective and interesting . The selection of tool and its effectiveness is highly dependent
on the situation or the challenges faced by the company .
Challenges
Being the employee of Toastmasters International , there is real time challenges explained . The current
challenge is being faced due to COVID-19 . The management is concerned for the cost and the
employee future . Now the challenges is to cut the cost and also secure the jobs of the employees .
So , this is a very critical decision that can be taken from the managed .
Selection of tool
Here the story telling tool is used to bring an innovative solution . The story telling method of
innovation and creativity is best working in these days . Because many people can better understand
the idea and the logic behind the idea . Now the story for the current situation of company and the
employees will be tell to the management and board member in an effective manner . So , they will
able to find the best solution with win - win policy .
Application of tool
The application of tool is made in an effective manner . The story of the company and its situation
will be explained . The employee perspective will also be shared with management . The story
telling has motivated employees to think creatively and positively in this negative situation of
Covid-19 .
Insights
There are positive insights gain from this activity . The activities has changed perspective of
management and the employees . Now everyone has come to a solution in which employees will
not take 20 % salaries from office for the next 2 months until the company get in normal conditions .
Approach for next time
For the next time I might use visual tools to better explain the thoughts and o better deal with
challenges .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11527 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Tool : Storytelling Challenge & Selection Storytelling is a powerful tool that is applicable in a lot of situation of my daily life . As a marketers of a pharma company , I always faced the challenges of how to attract more customers . Besides , I also faced challenges of how to ensure the phenomena of decreasing brand loyalty towards our products being happened as there are variety of choices for customers to choose in the markets nowadays . I choose to apply storytelling as it is able to get insight into users , build empathy and reach them emotionally . I create personas to represent target users and add conflict to stories that reflect their user journeys and problems . One of the reason is through crafting stories , we can better understand what users want from a solution . In user experience ( UX ) design , if designers use storytelling throughout the design process to ensure that all work focuses on the users ’ needs and the value that company want to give those users . After completing design research to understand your users ’ needs and desires , you use your insights to tell a story that makes it easy for everyone involved in the project to empathize with the users . Application Storytelling indirectly involves emotional branding . The purpose of emotional branding is to establish a connection between consumers and products by stimulating consumer emotions . Human needs such as love , health and emotional security are based on emotions in the subconscious , as the basis of emotional brands , and allow marketers to create self - fulfilling prophecies in consumer demand . People want to meet demand , and advertisers need to implement these needs in a permanent cycle . This types of storytelling enables new customers more willingness to embark their journey on our products as the review is real and high credibility . Insight By applying the learning tool , we designed and tested our solutions . Through the learning process we got to improve our product ’s function and design to meet user ’s expectation . It is through this process we realized that the customers were more attract to the review from other patients . Our marketing department used the results of this process to re- strategize our marketing campaign . Moving forward our business will focus on human centered design to improve our product and services . Approach Through applying the storytelling tools , another tools like visualization and mind - mapping directly applied . In order to perform a more perfect results , learning launch is another tool that I would be considered in the next steps . One of the reason is learning launch is also an important tool for our business . We need as a team to review the insight gained from our first two launches and incorporate this insight into future launch designs as this is the most effective and ideal way of approaching and implementing solutions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Tool : Storytelling Challenge & Selection Storytelling is a powerful tool that is applicable in a lot of situation of my daily life . As a marketers of a pharma company , I always faced the challenges of how to attract more customers . Besides , I also faced challenges of how to ensure the phenomena of decreasing brand loyalty towards our products being happened as there are variety of choices for customers to choose in the markets nowadays . I choose to apply storytelling as it is able to get insight into users , build empathy and reach them emotionally . I create personas to represent target users and add conflict to stories that reflect their user journeys and problems . One of the reason is through crafting stories , we can better understand what users want from a solution . In user experience ( UX ) design , if designers use storytelling throughout the design process to ensure that all work focuses on the users ’ needs and the value that company want to give those users . After completing design research to understand your users ’ needs and desires , you use your insights to tell a story that makes it easy for everyone involved in the project to empathize with the users . Application Storytelling indirectly involves emotional branding . The purpose of emotional branding is to establish a connection between consumers and products by stimulating consumer emotions . Human needs such as love , health and emotional security are based on emotions in the subconscious , as the basis of emotional brands , and allow marketers to create self - fulfilling prophecies in consumer demand . People want to meet demand , and advertisers need to implement these needs in a permanent cycle . This types of storytelling enables new customers more willingness to embark their journey on our products as the review is real and high credibility . Insight By applying the learning tool , we designed and tested our solutions . Through the learning process we got to improve our product ’s function and design to meet user ’s expectation . It is through this process we realized that the customers were more attract to the review from other patients . Our marketing department used the results of this process to re- strategize our marketing campaign . Moving forward our business will focus on human centered design to improve our product and services . Approach Through applying the storytelling tools , another tools like visualization and mind - mapping directly applied . In order to perform a more perfect results , learning launch is another tool that I would be considered in the next steps . One of the reason is learning launch is also an important tool for our business . We need as a team to review the insight gained from our first two launches and incorporate this insight into future launch designs as this is the most effective and ideal way of approaching and implementing solutions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19283 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection- Storytelling
Challenge and Selection –
Storytelling intrigues me .
Man has loved to tell – and hear – stories from our earliest days , gathered together over a flickering fire as night falls … “ Storytelling is one of the many things that define and bind our humanity , ” according to this article on the history of storytelling . I believe it . It ’s a skill worth learning and something we can truly have fun with , if we occasionally let our imaginations out to play . Storytelling is hard until we ’ve practiced enough to make it easier .
You ’d think public relations pros and journalists would have a natural talent for storytelling .
We like to tell ourselves we do , maybe , but the truth is that most of us just do n’t do a great job at it . We ’ve been taught to write in a straightforward , factual manner , “ telling the news ” and leaving the actual story up to the media . We forget to set that tendency aside and it creeps into the content we create .
Storytelling is ABSOLUTELY one of the most valuable skills to absorb , in my opinion . The ability to tell a great story trickles down into everything else we do . Like ketchup , ranch or chocolate -there ’s almost nothing it ca n’t improve .
Whether it ’s a single clever sentence to set the stage and flip on the spotlight , or something longer , storytelling creates a valuable connection . It does n’t have to be a tall tale with multiple characters and a complex plot worthy of Stephen King ’s approval – it can be something small , like highly descriptive word choices , analogies or a narrative voice instead of third - person . How dominant the story becomes in your piece of content is completely up to you .
Insight and Approach
Data - driven storytelling should be front and center for brands and agencies . Great stories are the weapon that can make every part of a business better and storytelling helps people remember you , said guest speaker , Joe Lazauskas , author of the book , The Storytelling Edge . “ Those who tell the stories rule the world , ” he added . The Resonate consumer intelligence platform provides a ton of fodder for compelling stories with our 12,000 insights describing more than 200 million U.S. adult consumers .
People read information , but they feel stories . But saying something fresh and unique is a challenge for brands , given competition for consumer attention is growing by the day . Brands that utilize data storytelling can cut through the noise to reach their audience on a more intimate , long - term scale .
Most consumers tune out if there ’s no action and a good story within the first 3 seconds of a video . Time is of the essence when reaching consumers . Resonate provides a continuously updated view of audiences complemented with curated analyses and impactful visualizations . Relatability ( speak directly to your audience , make them the central character of the story ) ; Novelty ( show and tell people something that they ’ve never seen before ) ; Fluency ( make it easy to get hooked to your content ) ; Tension ( tell a story about the gap between “ what is ” and “ what could be ” for your customers ) . Many analysts and insights pros assume that the data we provide speaks for itself . It does n’t . Data can be brought to life if it provides a deeper view of what makes today ’s consumer tick , from their product and retailer preferences to their life stages and generational nuances .
Application
Disney is , of course , no stranger to storytelling , and this ad for Disneyland Paris shows off the brand ’s skills .
It ’s the heart - warming tale of a little duckling who finds a Donald Duck comic book and becomes obsessed with his new hero . But bad weather is approaching and the duckling and his family have to take flight , leaving his beloved comic book behind .
The family endures a cold , wet night before the sun reappears and they arrive unexpectedly at Disneyland Paris , where the duckling is greeted by none other than Donald Duck .
Storytelling marketing can happen across all sorts of mediums , as this innovative augmented reality ( AR ) campaign by Coca - Cola shows .
Customers were able to point their phone ’s camera at a can of Coke and see one of 12 stories come to life . The stories each feature a minor conflict , where animated characters engage in a light - hearted exchange before finding a positive outcome which revolves around sharing a Coke .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection- Storytelling
Challenge and Selection –
Storytelling intrigues me .
Man has loved to tell – and hear – stories from our earliest days , gathered together over a flickering fire as night falls … “ Storytelling is one of the many things that define and bind our humanity , ” according to this article on the history of storytelling . I believe it . It ’s a skill worth learning and something we can truly have fun with , if we occasionally let our imaginations out to play . Storytelling is hard until we ’ve practiced enough to make it easier .
You ’d think public relations pros and journalists would have a natural talent for storytelling .
We like to tell ourselves we do , maybe , but the truth is that most of us just do n’t do a great job at it . We ’ve been taught to write in a straightforward , factual manner , “ telling the news ” and leaving the actual story up to the media . We forget to set that tendency aside and it creeps into the content we create .
Storytelling is ABSOLUTELY one of the most valuable skills to absorb , in my opinion . The ability to tell a great story trickles down into everything else we do . Like ketchup , ranch or chocolate -there ’s almost nothing it ca n’t improve .
Whether it ’s a single clever sentence to set the stage and flip on the spotlight , or something longer , storytelling creates a valuable connection . It does n’t have to be a tall tale with multiple characters and a complex plot worthy of Stephen King ’s approval – it can be something small , like highly descriptive word choices , analogies or a narrative voice instead of third - person . How dominant the story becomes in your piece of content is completely up to you .
Insight and Approach
Data - driven storytelling should be front and center for brands and agencies . Great stories are the weapon that can make every part of a business better and storytelling helps people remember you , said guest speaker , Joe Lazauskas , author of the book , The Storytelling Edge . “ Those who tell the stories rule the world , ” he added . The Resonate consumer intelligence platform provides a ton of fodder for compelling stories with our 12,000 insights describing more than 200 million U.S. adult consumers .
People read information , but they feel stories . But saying something fresh and unique is a challenge for brands , given competition for consumer attention is growing by the day . Brands that utilize data storytelling can cut through the noise to reach their audience on a more intimate , long - term scale .
Most consumers tune out if there ’s no action and a good story within the first 3 seconds of a video . Time is of the essence when reaching consumers . Resonate provides a continuously updated view of audiences complemented with curated analyses and impactful visualizations . Relatability ( speak directly to your audience , make them the central character of the story ) ; Novelty ( show and tell people something that they ’ve never seen before ) ; Fluency ( make it easy to get hooked to your content ) ; Tension ( tell a story about the gap between “ what is ” and “ what could be ” for your customers ) . Many analysts and insights pros assume that the data we provide speaks for itself . It does n’t . Data can be brought to life if it provides a deeper view of what makes today ’s consumer tick , from their product and retailer preferences to their life stages and generational nuances .
Application
Disney is , of course , no stranger to storytelling , and this ad for Disneyland Paris shows off the brand ’s skills .
It ’s the heart - warming tale of a little duckling who finds a Donald Duck comic book and becomes obsessed with his new hero . But bad weather is approaching and the duckling and his family have to take flight , leaving his beloved comic book behind .
The family endures a cold , wet night before the sun reappears and they arrive unexpectedly at Disneyland Paris , where the duckling is greeted by none other than Donald Duck .
Storytelling marketing can happen across all sorts of mediums , as this innovative augmented reality ( AR ) campaign by Coca - Cola shows .
Customers were able to point their phone ’s camera at a can of Coke and see one of 12 stories come to life . The stories each feature a minor conflict , where animated characters engage in a light - hearted exchange before finding a positive outcome which revolves around sharing a Coke .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17442 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example reflection - Visualisation
Challenge and Selection-
One challenge within an organization is to develop new innovative products and services and
present them to the market . These products must be developed in an economical and
sustainable way . They must also answer a desire or need on the market , be technologically
and organizationally feasible and financially viable ( Brown , 2009 ) . Design competency in
organizations can help to improve the processes of creating innovative , sustainable products
and services . A typical design process includes generic steps such as the identification of
needs , idea generation and conceptual design , detailed product design , the preparation of
production and design of production system , production , marketing and delivery . Defined
generic design phases include Idea and Concept Design , Product Design and System Design .
These phases often differ from each other in objectives and approaches but have the design
concept in common . Another aspect these phases share is the use and need of visual
communication .
Application-
Visualisation is a core component of the way that we communicate , whether we 're aware of it
or not . When we 're dealing with very complex problems , we 're enacting a different kind of
problem solving that has to bring in more than just logic . Visualisation is really important for
the process of Design Thinking because it 's actually a way of unlocking a different part of our
brain . It allows us to think in a non - verbal way and access parts of our brain , our creativity .
Most design thinkers call visualisation as “ the mother of all design tools ” , because they are
used in every stage of the design thinking process .
Visualisation is equal parts listening , thinking and drawing . Listening is the input , thinking is
the processing and drawing is the output . These three skills work together equally in
understanding complexity , visualising outcomes to create new possibilities .
Do not let drawing eclipse the importance of listening and thinking skills just because it is
more visible and tangible . In my own experience , we can cultivate this skill set . Visualisation
takes us beyond just using words or language alone . The beauty of using Visualisation is that
we can tap into a single picture . The more you begin to use pictures , the more that you begin
to diagram while you talk and create a visual image for people of how you are thinking .
The world will always need people who can see the bigger picture - those who listen , who
find patterns , and make connections . The world around us is complex and needs us to
strengthen our ability capture and organise ideas . We need more clarity . We need more
shared understanding . We need more simplicity . The more likely you are to achieve a sense
of agreement and consensus with people , the more you are likely to draw out conversation . In
an environment where your ability to get things done and to solve problems is dependent on
other people being able to understand you and align their ideas with yours .
Insight and approach-
It 's really really important to be able to understand the way that you communicate with
people . The primary tools for thinking visually are really just mastering some basic elements
of imagining people , spaces , situations and actions or movements . It 's very easy to create a
simple diagram – and most anyone can draw a stick figure , a circle , a square , or an arrow .
Those are the basic building blocks of creating a Visualisation . We can unlock the power to
think differently by doodling . Alicia Diane Durand ’s Discovery Doodles - The complete
series is a good starting point if you are in search of confidence and want to learn basic visual
elements . I try to practice with and learn from my three little girls Princess ( 7 ) , Princess ( 4 )
and Princess ( 2 ) . The kids doodle naturally not afraid of judgement . I am not a Picasso . I
might not pass the high - school ‘ arts ’ exam even if return to it once again .
Visualisation has a role to play throughout the Design Thinking . It 's an incredible tool , in that
sense , in that we 're using those tools and that part of our brain at each phase in the design
process . It 's not just something that has an application in one part of the Design Thinking . It
has many ways of being useful at different parts of the Design Thinking process .
When you get to concept development , Visualisation becomes incredibly useful . Your brain
is creating pictures of something that does n't yet exist . It 's creating pictures of something that
will soon be . As we move forward into prototyping , we get much more detailed in the way
that we start to visualise . Then we create very complex diagrams or maps of how we think the
customer experience is going to work ideally . Pictures and images enable us to not only help
people understand what it is we 're trying to do but to help persuade them in the worthiness of
that particular idea or the strength of that concept .
This can be a little intimidating at first for some . I think that people will find that once they
start getting in the habit of doing that , you quickly see how the rest of the room responds to
you when you get up and you start drawing .
| EMAIL:
ID_NUM:
NAME_STUDENT: Princess, Princess, Princess
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example reflection - Visualisation
Challenge and Selection-
One challenge within an organization is to develop new innovative products and services and
present them to the market . These products must be developed in an economical and
sustainable way . They must also answer a desire or need on the market , be technologically
and organizationally feasible and financially viable ( Brown , 2009 ) . Design competency in
organizations can help to improve the processes of creating innovative , sustainable products
and services . A typical design process includes generic steps such as the identification of
needs , idea generation and conceptual design , detailed product design , the preparation of
production and design of production system , production , marketing and delivery . Defined
generic design phases include Idea and Concept Design , Product Design and System Design .
These phases often differ from each other in objectives and approaches but have the design
concept in common . Another aspect these phases share is the use and need of visual
communication .
Application-
Visualisation is a core component of the way that we communicate , whether we 're aware of it
or not . When we 're dealing with very complex problems , we 're enacting a different kind of
problem solving that has to bring in more than just logic . Visualisation is really important for
the process of Design Thinking because it 's actually a way of unlocking a different part of our
brain . It allows us to think in a non - verbal way and access parts of our brain , our creativity .
Most design thinkers call visualisation as “ the mother of all design tools ” , because they are
used in every stage of the design thinking process .
Visualisation is equal parts listening , thinking and drawing . Listening is the input , thinking is
the processing and drawing is the output . These three skills work together equally in
understanding complexity , visualising outcomes to create new possibilities .
Do not let drawing eclipse the importance of listening and thinking skills just because it is
more visible and tangible . In my own experience , we can cultivate this skill set . Visualisation
takes us beyond just using words or language alone . The beauty of using Visualisation is that
we can tap into a single picture . The more you begin to use pictures , the more that you begin
to diagram while you talk and create a visual image for people of how you are thinking .
The world will always need people who can see the bigger picture - those who listen , who
find patterns , and make connections . The world around us is complex and needs us to
strengthen our ability capture and organise ideas . We need more clarity . We need more
shared understanding . We need more simplicity . The more likely you are to achieve a sense
of agreement and consensus with people , the more you are likely to draw out conversation . In
an environment where your ability to get things done and to solve problems is dependent on
other people being able to understand you and align their ideas with yours .
Insight and approach-
It 's really really important to be able to understand the way that you communicate with
people . The primary tools for thinking visually are really just mastering some basic elements
of imagining people , spaces , situations and actions or movements . It 's very easy to create a
simple diagram – and most anyone can draw a stick figure , a circle , a square , or an arrow .
Those are the basic building blocks of creating a Visualisation . We can unlock the power to
think differently by doodling . Alicia Diane Durand ’s Discovery Doodles - The complete
series is a good starting point if you are in search of confidence and want to learn basic visual
elements . I try to practice with and learn from my three little girls Princess ( 7 ) , Princess ( 4 )
and Princess ( 2 ) . The kids doodle naturally not afraid of judgement . I am not a Picasso . I
might not pass the high - school ‘ arts ’ exam even if return to it once again .
Visualisation has a role to play throughout the Design Thinking . It 's an incredible tool , in that
sense , in that we 're using those tools and that part of our brain at each phase in the design
process . It 's not just something that has an application in one part of the Design Thinking . It
has many ways of being useful at different parts of the Design Thinking process .
When you get to concept development , Visualisation becomes incredibly useful . Your brain
is creating pictures of something that does n't yet exist . It 's creating pictures of something that
will soon be . As we move forward into prototyping , we get much more detailed in the way
that we start to visualise . Then we create very complex diagrams or maps of how we think the
customer experience is going to work ideally . Pictures and images enable us to not only help
people understand what it is we 're trying to do but to help persuade them in the worthiness of
that particular idea or the strength of that concept .
This can be a little intimidating at first for some . I think that people will find that once they
start getting in the habit of doing that , you quickly see how the rest of the room responds to
you when you get up and you start drawing .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Princess",
"Princess",
"Princess"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9674 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Challenge
Working on a project involving multiple team members ( from different work - streams such as IT , analytics etc . ) to work on a large number of data entries to provide meaningful insights , it was required that the information gathered be in a uniform and organized manner . The domain being worked upon was a new one , hence the team was cautious at the start and brought small ideas to action one at a time . To mitigate the challenges of non - uniformity and to make sure that the team members were synergized in their efforts an initial strategy was developed . The goal was to develop data in a simplified form for both the end - user as well as the person working on it .
Selection
The tool selected for the challenge was the learning launch . At the outset , the team members worked independently to gather insights for the data entries to be populated as part of the project . Later on , by collective brainstorming the team was able to identify , the key parameters of interest which were then agreed upon to be assessed in the project . Multiple engagements were done with the various stakeholders involved , to ensure that the process was compliant with and ready - to - use for the end - user of the information .
Application
By gaining some actionable insights through this method , an initial prototype was developed on a platform , to which the data was gathered . Throughout the process , multiple interactions amongst the team ensured simplified processes and consistent data generation . Meanwhile , based on the experience gained through the initial part of the project , a guidance document was developed and put in place so that onboarding of any new team member could be carried out seamlessly . The team developed a process to be followed which consisted of a set of steps to be used while gathering the data in the prototype so that it avoids any duplication of work as well as ensures streamlined flow of project .
Insight
The process followed to make the outcome more relevant for the multiple stakeholders involved , ensured that the project met its intended purpose . The development of an initial prototype which later evolved was helpful to maximize resource utilization . As a step - wise process was developed into a guidance , it helped to sustain the process through change in coworkers . Also , it helped track all the changes that were applied during the project , hence , keeping a host of ideas and techniques that might as well come in to future use .
Approach
One of the most impactful tools that can help connect and develop is an environment of coexistence . Through this approach , the power of collective brainstorming and engagement with all the stakeholders for the common goal emerged as a winner . It can be very useful to develop some actionable insights or a process while working and sharing it with others to ensure that the end result is in the desired form . Later on in the interactions with other coworkers , the process of keeping some time open for discussion with a prototype in place has ensured that they have something to start with . The medium allows exchange of learnings and ideas across various people involved , hence , a more cohesive and engaged team emerges .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Challenge
Working on a project involving multiple team members ( from different work - streams such as IT , analytics etc . ) to work on a large number of data entries to provide meaningful insights , it was required that the information gathered be in a uniform and organized manner . The domain being worked upon was a new one , hence the team was cautious at the start and brought small ideas to action one at a time . To mitigate the challenges of non - uniformity and to make sure that the team members were synergized in their efforts an initial strategy was developed . The goal was to develop data in a simplified form for both the end - user as well as the person working on it .
Selection
The tool selected for the challenge was the learning launch . At the outset , the team members worked independently to gather insights for the data entries to be populated as part of the project . Later on , by collective brainstorming the team was able to identify , the key parameters of interest which were then agreed upon to be assessed in the project . Multiple engagements were done with the various stakeholders involved , to ensure that the process was compliant with and ready - to - use for the end - user of the information .
Application
By gaining some actionable insights through this method , an initial prototype was developed on a platform , to which the data was gathered . Throughout the process , multiple interactions amongst the team ensured simplified processes and consistent data generation . Meanwhile , based on the experience gained through the initial part of the project , a guidance document was developed and put in place so that onboarding of any new team member could be carried out seamlessly . The team developed a process to be followed which consisted of a set of steps to be used while gathering the data in the prototype so that it avoids any duplication of work as well as ensures streamlined flow of project .
Insight
The process followed to make the outcome more relevant for the multiple stakeholders involved , ensured that the project met its intended purpose . The development of an initial prototype which later evolved was helpful to maximize resource utilization . As a step - wise process was developed into a guidance , it helped to sustain the process through change in coworkers . Also , it helped track all the changes that were applied during the project , hence , keeping a host of ideas and techniques that might as well come in to future use .
Approach
One of the most impactful tools that can help connect and develop is an environment of coexistence . Through this approach , the power of collective brainstorming and engagement with all the stakeholders for the common goal emerged as a winner . It can be very useful to develop some actionable insights or a process while working and sharing it with others to ensure that the end result is in the desired form . Later on in the interactions with other coworkers , the process of keeping some time open for discussion with a prototype in place has ensured that they have something to start with . The medium allows exchange of learnings and ideas across various people involved , hence , a more cohesive and engaged team emerges .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17639 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Tool : Mind Mapping ( Module 3 )
Challenge In a sensitive economical context and within blocked public policies , I had to carry on a study on behalf of a public transports group and to propose solutions in order to renew the dialogue between locals , visitors and drivers in an Italian city of arts and culture . The problematic to be studied was old , recurrent , remained unresolved , and was going even worse under the pressure of both mass - tourism phenomenon and transports congestion . I had much time to carry out the ethnographic study ( 18 weeks ) but very few available data , and the Board of Directors members had very little time available . Selection After collecting data through journey mapping , and after having carried out the ethnological analysis and the interviews of all stakeholders , I had often gathered these data also by designing sketches . In order to capture , to identify and to put neutral and new data together , and to display them in a simple way , I used mind mapping . This tool allowed me , in a multicultural context , to " speak " to all , in a very simple and interactive way . I have observed how strong of impact a drawing could be and how much a simple diagram is able to summarize data . I let the words and pictures speak by themselves . The composition by groups of people , ideas , concepts , fixed the reality and stimulated reflection and sharing . At this step of work , as states Paula Hart ( in Week 3 , Video N ° 2 , The MeYouHealthStory , Part 1 , 3’36 ): « The purpose of research in the « What is ? » stage is not to prove that an idea is good . It ’s to inspire us to have better , more innovative ideas » . This tool has the advantage to speak both to business and numbers - oriented left - brainers and to creative mind right - brainers . To this end , I have always designed the maps in a graphic and synthetic way and have granted importance to colors and typography . It is an international language , a capacity to transpose the reality under a new way . As said Michael Rosas ( in Week 1 , Video N ° 2 , 5’09 ) , « What design thinking gives us , is it gives us curiosity . That ability to look out into the world and find new solutions to traditional problems , it also gives us the power of observation » . Mind Mapping has been for me the most adapted tool to faithfully transpose and depict my observations : at the same time a visual synthesis of the reality and the starting point of a new reflection , debates , ideas and possibilities to get everybody to agree on a neutral description . Just as an elements kit , not only to be assembled but to be transformed thanks to the stimulus they are to provoke , like a springboard for creativity . Fatima Rosas stated ( in Week 3 , Video N ° 4 , Mind Mapping Tool , 2’46 ): « In design thinking we use mind mapping process to capture and represent the minds of our customers … we extract meaning from data in a way that let patterns and insights emerge » . It is a form of observations synthesis that makes people reflect and ideas bounce . To me , this is a crucial step , which is an integral part of visualization and helped us prepare the brainstorming sessions . Application It was necessary to find a quick and efficient way to visually present the shock of data ( 30 millions of visitors , 50 000 locals ) , a diplomatic mean to display the various needs , expectations and behaviors of the stakeholders , and a mean to make the company understand they could act , should act , and where to . This organization was n’t mature for innovation , was monitoring - centered , profit driven , with a corporate culture based on efficiency . Through a new point of view ( perhaps a French one was of interest to them , being an foreign one ) , I had to show that their action would be beneficial for the corporate image and business .
I had had a complete freedom to lead my researches , but had only 20 minutes to show the study results to eleven Board of Directors members who were present . During the researches , my diagrams and drawings allowed me to get a confirmation from each managing Director , in an interactive and very informal way , of the accuracy of my observations . This way of disclosing parts of my discovery acted like a teaser . They all were impatient for the presentation meeting to see the big picture . For this first global meeting , I have synthesized all data in a PowerPoint presentation together with several mind mapping diagrams . Their visual synthesis , their “ fan - shape ” effect , prepared the teams ’ mind to an out - of - habits mindset , so they “ open their repertoire ” and formulate new answers . This tool and this presentation allowed the Group President to pinpoint a topic that called his mind and which he wished to deal with in depth . Gathering the elements , simplifying the reality beforehand in order to trigger ideas . Insight What amazed me during this experience was to discover how this tool , so simple , easy to implement , was the graphic extension of a complex reality . This tool , synthetic and utter at the same time , appeared obvious to me and I have had the surprise of seeing how efficient it was both on the decision to think on , and on the line of reflection itself . For the managing Directors , Mind Mapping fostered adherence to the reality of the context and to the dynamic of agreement on ideas to deepen and , implicitly , of agreement to develop them as well . Approach Facing a very complex environment and a study to carry out in a foreign language , I have used graphics in an intuitive way to show the situation . From now on , thanks to learning the Paula Hart ’s course , I will apply the sequences « What is ? , What if ? , What wows ? , What works ? » in a more conscious and methodic way . I discovered the " Napkin Pitch " spirit that I liked a lot , fast and efficient . Finally , we can say that the Mind Mapping is a synthesis for reflection , and the “ Napkin Pitch “ is a synthesis for action . I am very much looking forward to putting this tool into practice and further developing co - creation upstream .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Tool : Mind Mapping ( Module 3 )
Challenge In a sensitive economical context and within blocked public policies , I had to carry on a study on behalf of a public transports group and to propose solutions in order to renew the dialogue between locals , visitors and drivers in an Italian city of arts and culture . The problematic to be studied was old , recurrent , remained unresolved , and was going even worse under the pressure of both mass - tourism phenomenon and transports congestion . I had much time to carry out the ethnographic study ( 18 weeks ) but very few available data , and the Board of Directors members had very little time available . Selection After collecting data through journey mapping , and after having carried out the ethnological analysis and the interviews of all stakeholders , I had often gathered these data also by designing sketches . In order to capture , to identify and to put neutral and new data together , and to display them in a simple way , I used mind mapping . This tool allowed me , in a multicultural context , to " speak " to all , in a very simple and interactive way . I have observed how strong of impact a drawing could be and how much a simple diagram is able to summarize data . I let the words and pictures speak by themselves . The composition by groups of people , ideas , concepts , fixed the reality and stimulated reflection and sharing . At this step of work , as states Paula Hart ( in Week 3 , Video N ° 2 , The MeYouHealthStory , Part 1 , 3’36 ): « The purpose of research in the « What is ? » stage is not to prove that an idea is good . It ’s to inspire us to have better , more innovative ideas » . This tool has the advantage to speak both to business and numbers - oriented left - brainers and to creative mind right - brainers . To this end , I have always designed the maps in a graphic and synthetic way and have granted importance to colors and typography . It is an international language , a capacity to transpose the reality under a new way . As said Michael Rosas ( in Week 1 , Video N ° 2 , 5’09 ) , « What design thinking gives us , is it gives us curiosity . That ability to look out into the world and find new solutions to traditional problems , it also gives us the power of observation » . Mind Mapping has been for me the most adapted tool to faithfully transpose and depict my observations : at the same time a visual synthesis of the reality and the starting point of a new reflection , debates , ideas and possibilities to get everybody to agree on a neutral description . Just as an elements kit , not only to be assembled but to be transformed thanks to the stimulus they are to provoke , like a springboard for creativity . Fatima Rosas stated ( in Week 3 , Video N ° 4 , Mind Mapping Tool , 2’46 ): « In design thinking we use mind mapping process to capture and represent the minds of our customers … we extract meaning from data in a way that let patterns and insights emerge » . It is a form of observations synthesis that makes people reflect and ideas bounce . To me , this is a crucial step , which is an integral part of visualization and helped us prepare the brainstorming sessions . Application It was necessary to find a quick and efficient way to visually present the shock of data ( 30 millions of visitors , 50 000 locals ) , a diplomatic mean to display the various needs , expectations and behaviors of the stakeholders , and a mean to make the company understand they could act , should act , and where to . This organization was n’t mature for innovation , was monitoring - centered , profit driven , with a corporate culture based on efficiency . Through a new point of view ( perhaps a French one was of interest to them , being an foreign one ) , I had to show that their action would be beneficial for the corporate image and business .
I had had a complete freedom to lead my researches , but had only 20 minutes to show the study results to eleven Board of Directors members who were present . During the researches , my diagrams and drawings allowed me to get a confirmation from each managing Director , in an interactive and very informal way , of the accuracy of my observations . This way of disclosing parts of my discovery acted like a teaser . They all were impatient for the presentation meeting to see the big picture . For this first global meeting , I have synthesized all data in a PowerPoint presentation together with several mind mapping diagrams . Their visual synthesis , their “ fan - shape ” effect , prepared the teams ’ mind to an out - of - habits mindset , so they “ open their repertoire ” and formulate new answers . This tool and this presentation allowed the Group President to pinpoint a topic that called his mind and which he wished to deal with in depth . Gathering the elements , simplifying the reality beforehand in order to trigger ideas . Insight What amazed me during this experience was to discover how this tool , so simple , easy to implement , was the graphic extension of a complex reality . This tool , synthetic and utter at the same time , appeared obvious to me and I have had the surprise of seeing how efficient it was both on the decision to think on , and on the line of reflection itself . For the managing Directors , Mind Mapping fostered adherence to the reality of the context and to the dynamic of agreement on ideas to deepen and , implicitly , of agreement to develop them as well . Approach Facing a very complex environment and a study to carry out in a foreign language , I have used graphics in an intuitive way to show the situation . From now on , thanks to learning the Paula Hart ’s course , I will apply the sequences « What is ? , What if ? , What wows ? , What works ? » in a more conscious and methodic way . I discovered the " Napkin Pitch " spirit that I liked a lot , fast and efficient . Finally , we can say that the Mind Mapping is a synthesis for reflection , and the “ Napkin Pitch “ is a synthesis for action . I am very much looking forward to putting this tool into practice and further developing co - creation upstream .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15749 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
I am just a soon - to - be bachelor ’s degree graduate who has little to no experience in working with a company . Therefore my idea might seem to be small but this is what the best I have done where I have incorporated design thinking for innovation
Challenge
As per my University , we , the students are supposed to create a final year project based on what we have learned in the entire degree . It should be different and innovative that what our predecessors have done . All students were grouped in members of 4 and were busy working on it . Every year , this routine happens and students present their projects to the evaluators and marks were allotted . This happened every year and the trend observed by the lecturers is the lack of innovation in their projects . Students always kept making similar projects year after year . This was when my team along with a professor to guide us started thinking of a way to tackle this situation for the next batch . We wanted to make this into something interesting what our juniors will love to come and learn .
Selection
The case scenario of IBM was somewhat similar to our case which really surprised me . To begin with , we needed information from the graduated students and also from students from our batch about why they all presented / want to present a similar project and not something interesting . Only with such information can we come up with an idea on how to tackle this situation . Learning launch seemed to be the apt for this situation because we wanted to try out our ideas as soon as possible . Learning launch can help us to understand about the mentality and relationship in place where a large gathering can take place , similar to what IBM did .
Application
My team decided to experiment our idea in a small scale first and then into the main program . We came up with a plan to conduct a gathering of all teams in an open room in the university premises to showcase all their projects to other team members . They were also instructed to create a poster which explains about the project more visually than just junk information . Students were instructed to prepare posters which had 80 % visual depiction and the rest 20 % written information . With such an experiment , our team could find out that the students were more interested and wanted to know more about the project once they glanced through the poster . The poster helped even a common student to raise good questions about the project to its team members . This improved their intellectual mind to think in a more innovative way . Students even borrowed ideas from other groups so that could be implemented into their own projects .
Once this phase was success , we wanted to implement this same again for our juniors . Students came in huge numbers into our so called project expo where they were indulged in getting all knowledge from all of us . Our projects were demonstrated , questions are answered and the relationship between the seniors and juniors deepened . Lecturers and students from other departments also flocked to see our projects .
Insight
Such a simple experiment has benefited us and the entire college in a better way . The students including juniors , seniors and lecturers improved their relationship significantly . Even juniors suggested their small modifications to our projects which improved our innovative ability and creative thinking mentality . Students were inspired by our project so much that most of them started to work on their projects the next day onwards .
Incorporating such an event has improved the learning process of all the students and lecturers . All departments started to implement this concept from this year onwards for their students . Students not only enjoy such activities but also improve their learning mindset and thinking ability to tackle different problems .
Approach
The department now plans to incorporate such activities into our university . Recently , the space organization and also various major industries who wanted to conduct normal talks and discussion were modified into an interactive environment where they demonstrated their prototypes and also brought posters for better visual understanding . Miniature rockets and satellites were brought to the campus for giving insight into the space research organization and students were engaged in activities with representatives . Even students were given in charge of explaining to their friends so that the communication transfer is more effective . Student involvement was highly appreciated by the industry representatives and promised to look forward to coming often for recruitments and other events .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
I am just a soon - to - be bachelor ’s degree graduate who has little to no experience in working with a company . Therefore my idea might seem to be small but this is what the best I have done where I have incorporated design thinking for innovation
Challenge
As per my University , we , the students are supposed to create a final year project based on what we have learned in the entire degree . It should be different and innovative that what our predecessors have done . All students were grouped in members of 4 and were busy working on it . Every year , this routine happens and students present their projects to the evaluators and marks were allotted . This happened every year and the trend observed by the lecturers is the lack of innovation in their projects . Students always kept making similar projects year after year . This was when my team along with a professor to guide us started thinking of a way to tackle this situation for the next batch . We wanted to make this into something interesting what our juniors will love to come and learn .
Selection
The case scenario of IBM was somewhat similar to our case which really surprised me . To begin with , we needed information from the graduated students and also from students from our batch about why they all presented / want to present a similar project and not something interesting . Only with such information can we come up with an idea on how to tackle this situation . Learning launch seemed to be the apt for this situation because we wanted to try out our ideas as soon as possible . Learning launch can help us to understand about the mentality and relationship in place where a large gathering can take place , similar to what IBM did .
Application
My team decided to experiment our idea in a small scale first and then into the main program . We came up with a plan to conduct a gathering of all teams in an open room in the university premises to showcase all their projects to other team members . They were also instructed to create a poster which explains about the project more visually than just junk information . Students were instructed to prepare posters which had 80 % visual depiction and the rest 20 % written information . With such an experiment , our team could find out that the students were more interested and wanted to know more about the project once they glanced through the poster . The poster helped even a common student to raise good questions about the project to its team members . This improved their intellectual mind to think in a more innovative way . Students even borrowed ideas from other groups so that could be implemented into their own projects .
Once this phase was success , we wanted to implement this same again for our juniors . Students came in huge numbers into our so called project expo where they were indulged in getting all knowledge from all of us . Our projects were demonstrated , questions are answered and the relationship between the seniors and juniors deepened . Lecturers and students from other departments also flocked to see our projects .
Insight
Such a simple experiment has benefited us and the entire college in a better way . The students including juniors , seniors and lecturers improved their relationship significantly . Even juniors suggested their small modifications to our projects which improved our innovative ability and creative thinking mentality . Students were inspired by our project so much that most of them started to work on their projects the next day onwards .
Incorporating such an event has improved the learning process of all the students and lecturers . All departments started to implement this concept from this year onwards for their students . Students not only enjoy such activities but also improve their learning mindset and thinking ability to tackle different problems .
Approach
The department now plans to incorporate such activities into our university . Recently , the space organization and also various major industries who wanted to conduct normal talks and discussion were modified into an interactive environment where they demonstrated their prototypes and also brought posters for better visual understanding . Miniature rockets and satellites were brought to the campus for giving insight into the space research organization and students were engaged in activities with representatives . Even students were given in charge of explaining to their friends so that the communication transfer is more effective . Student involvement was highly appreciated by the industry representatives and promised to look forward to coming often for recruitments and other events .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22153 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Date : 09 December 2021
PROJECT REFLECTION : Learning Launch
1 . Challenge : Describe your challenge , including all relevant information .
I work as an innovation manager in a cosmetic colour manufacturing company . I work closely with our global sales team and Research and Development ( R&D ) to bring innovative cosmetic colours to market . I also closely work with market intelligence consulting agency to gather feedback on the cosmetic market trends and opportunities so that our company can launch innovative colourants for cosmetic markets . The challenge that we face is that the new products ( colours ) that we launch in the market are not always successful and the ones which are successful , we do n’t know the exact reason for success . Mostly , products are launched based on our internal knowledge , expertise , and sometimes assumptions that these customers ( and consumers ) may like particular product .
As we do business to business ( B to B ) sale , final consumers buy product from our customers . ( Example - Colorant manufactures sells colorant to FMCG company ( Ex . P&G ) and then P&G sells their products to end consumers ) .
( Illustration- we make blue colour product and give it to our customer ( Ex . P&G ) , customer prepares blue coloured shower gel using this blue colour and finally sells it to final consumers ( general public ) ) .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it
is and why you selected it for your challenge -- including any appropriate video lecture references ) .
I will apply the learning launch tool for new product development . Learning launch tool involves quick prototyping & refinement of the selected ideas followed by involvement of customers for their feedback to see if prototype meets their and end consumer ’s needs ( co - creation ) . We will do “ soft / mini launch ” of our product to select few customers , customers will make the cosmetic product and do launch ( of their cosmetic product ) in niche market for consumer feedback . Feedback can be taken over 6 - 12 months before deciding on the final launch of our product .
3 . Application : Describe how you applied the tool you selected to your challenge
( e.g. , what you did and how the tool was applied effectively or ineffectively ) . Learning launch will involve initial close engagement with select few customers to test quick prototypes ( colours made in the lab or pilot ) , post that we will incorporate the learnings / feedback from customers in a new prototype . Customers ( Ex . P&G ) will check feedback from their consumers , at the same time we can also involve small panellist ( potential end consumers ) to evaluate our own products . We can incorporate feedback from all the customers / consumers in fine - tuning the product ( based on the feedback ) . We can optionally engage customers again with the improved prototypes . Finally , we will manufacture this product to do a mini launch to our customers ( Ex P&G ) . This mini launch will be only for select few customers to check their products in intended markets . We will see customer and consumers response over the period of 6 - 12 months and depending
on the outcome proceed with full launch of product globally to all the customers with clearly defined benefits . This is a pretty effective way of developing and testing a product as all stakeholders are involved development / prototyping / testing / improvements / launch . Products where timelines are short ( few months ) , this method would not be very effective as it involves feedback from multiple customers and consumers before proceeding for main product launch .
4 . Insight : Describe the insight you gained from applying the tool you selected to
your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
If only R&D or innovation or sales dept works alone to develop prototypes and tests them individually in silos , we would not really know what customers want and what end consumers want . Even if we have all this information , product could still fail , so its critical to voice of customers with mini launch and then proceed with final product launch . Quick prototyping , learning launches , voice of customers , co - creations are key to any product development company .
5 . Approach : Describe what you might do differently next time -- applying the same
tool you selected or a different one -- and the reason(s ) why .
Products which need long development times , lengthy testing times and have short shelf- life ( life - cycles ) would probably not fit the learning launch approach . In such cases , it would be absolutely essential to know consumer preferences , white spaces , customer pain areas so that those can be incorporated into product development . Additionally , one could engage internal panellist to test new product prototypes and give quick feedbacks . Product development teams also needs to know the exact product parts / functions which needs fine tuning to align with new customer preferences for faster execution .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Date : 09 December 2021
PROJECT REFLECTION : Learning Launch
1 . Challenge : Describe your challenge , including all relevant information .
I work as an innovation manager in a cosmetic colour manufacturing company . I work closely with our global sales team and Research and Development ( R&D ) to bring innovative cosmetic colours to market . I also closely work with market intelligence consulting agency to gather feedback on the cosmetic market trends and opportunities so that our company can launch innovative colourants for cosmetic markets . The challenge that we face is that the new products ( colours ) that we launch in the market are not always successful and the ones which are successful , we do n’t know the exact reason for success . Mostly , products are launched based on our internal knowledge , expertise , and sometimes assumptions that these customers ( and consumers ) may like particular product .
As we do business to business ( B to B ) sale , final consumers buy product from our customers . ( Example - Colorant manufactures sells colorant to FMCG company ( Ex . P&G ) and then P&G sells their products to end consumers ) .
( Illustration- we make blue colour product and give it to our customer ( Ex . P&G ) , customer prepares blue coloured shower gel using this blue colour and finally sells it to final consumers ( general public ) ) .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it
is and why you selected it for your challenge -- including any appropriate video lecture references ) .
I will apply the learning launch tool for new product development . Learning launch tool involves quick prototyping & refinement of the selected ideas followed by involvement of customers for their feedback to see if prototype meets their and end consumer ’s needs ( co - creation ) . We will do “ soft / mini launch ” of our product to select few customers , customers will make the cosmetic product and do launch ( of their cosmetic product ) in niche market for consumer feedback . Feedback can be taken over 6 - 12 months before deciding on the final launch of our product .
3 . Application : Describe how you applied the tool you selected to your challenge
( e.g. , what you did and how the tool was applied effectively or ineffectively ) . Learning launch will involve initial close engagement with select few customers to test quick prototypes ( colours made in the lab or pilot ) , post that we will incorporate the learnings / feedback from customers in a new prototype . Customers ( Ex . P&G ) will check feedback from their consumers , at the same time we can also involve small panellist ( potential end consumers ) to evaluate our own products . We can incorporate feedback from all the customers / consumers in fine - tuning the product ( based on the feedback ) . We can optionally engage customers again with the improved prototypes . Finally , we will manufacture this product to do a mini launch to our customers ( Ex P&G ) . This mini launch will be only for select few customers to check their products in intended markets . We will see customer and consumers response over the period of 6 - 12 months and depending
on the outcome proceed with full launch of product globally to all the customers with clearly defined benefits . This is a pretty effective way of developing and testing a product as all stakeholders are involved development / prototyping / testing / improvements / launch . Products where timelines are short ( few months ) , this method would not be very effective as it involves feedback from multiple customers and consumers before proceeding for main product launch .
4 . Insight : Describe the insight you gained from applying the tool you selected to
your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
If only R&D or innovation or sales dept works alone to develop prototypes and tests them individually in silos , we would not really know what customers want and what end consumers want . Even if we have all this information , product could still fail , so its critical to voice of customers with mini launch and then proceed with final product launch . Quick prototyping , learning launches , voice of customers , co - creations are key to any product development company .
5 . Approach : Describe what you might do differently next time -- applying the same
tool you selected or a different one -- and the reason(s ) why .
Products which need long development times , lengthy testing times and have short shelf- life ( life - cycles ) would probably not fit the learning launch approach . In such cases , it would be absolutely essential to know consumer preferences , white spaces , customer pain areas so that those can be incorporated into product development . Additionally , one could engage internal panellist to test new product prototypes and give quick feedbacks . Product development teams also needs to know the exact product parts / functions which needs fine tuning to align with new customer preferences for faster execution .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16229 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
Problem solving is one of the key skills required to be successful at work ,
but finding speedy and imaginative solutions to the challenges and
difficulties that inevitably arise is not an easy task . When confronted with
a problem , all too often , we try to ‘ force ’ our brain into coming up with a
solution . Not only is this a poor way to resource our creativity but this
approach can result in stress while our mind wrestles with the problem .
Straining your brain in this way will not result in a satisfactory solution .
Alternatively , Mind Mapping is a far more effective way to attain clarity
and answers . It will help you view the problem as a positive challenge , an
opportunity to demonstrate your skills and flex your creative muscles .
I am sure are well aware that making endless lists is no help to you in
problem solving . By using Mind Maps , your brain will provide you with
elegant and powerful solutions . This is because Mind Maps contain all the
elements of a problem in a single visual ‘ take ’ , they show you where the
real emphasis should lie and are a perfect stress- reducing tool . The
colors and images appropriately stimulate your brain to the task in hand ,
providing you with greater mental tools to solve the problem . Mind
Mapping also encourages radiant thinking and provides endless options ,
instead of closed thinking .
Application
Spark creativity with mind maps ! Gather requirements for your projects !
The human mind does n’t always function in a linear approach . Using a
mind map allows Subject Matter Experts or your audience to make cross
references . It can easily function as an instrument for collaboration during
a kick - off meeting . It ’s also an excellent tool for free writing while
brainstorming ideas . Whether you ’re categorizing ideas , or simply
negotiating the big topics with a Subject Matter Expert , mind mapping
provides an easy platform to classify ideas and move them around . Some
mind mapping tools even offer the ability to embed notes , links ,
attachments , images and even connect multiple mind - maps within a
single map , making it a one stop - shop for collaboration . This tool is a
visual representation during a project kick - off meeting or the front end
analysis phase . Gathering requirements , negotiating broad ideas and
transforming them into learning objectives become smoother with this
tool . It means making sense of how ideas , content , concepts and
objectives fit together . It also provides a platform to prioritize workflows
or procedures that need focus .
Approach
Mind Mapping is a powerful note - taking method . Mind Maps not only highlight important facts , but also show the overall structure of a subject and the relative importance of individual parts of it .
They are great when you need to think creatively , and can help me to make new connections between ideas . This is useful when you have problems to solve .
To use Mind Maps effectively , it 's best to print your words , to use different colors ( to add visual impact ) , and to incorporate symbols and images to spur creative thinking .
If i do any form of research or note taking , try experimenting with Mind Maps . I ’ll love using them !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
Problem solving is one of the key skills required to be successful at work ,
but finding speedy and imaginative solutions to the challenges and
difficulties that inevitably arise is not an easy task . When confronted with
a problem , all too often , we try to ‘ force ’ our brain into coming up with a
solution . Not only is this a poor way to resource our creativity but this
approach can result in stress while our mind wrestles with the problem .
Straining your brain in this way will not result in a satisfactory solution .
Alternatively , Mind Mapping is a far more effective way to attain clarity
and answers . It will help you view the problem as a positive challenge , an
opportunity to demonstrate your skills and flex your creative muscles .
I am sure are well aware that making endless lists is no help to you in
problem solving . By using Mind Maps , your brain will provide you with
elegant and powerful solutions . This is because Mind Maps contain all the
elements of a problem in a single visual ‘ take ’ , they show you where the
real emphasis should lie and are a perfect stress- reducing tool . The
colors and images appropriately stimulate your brain to the task in hand ,
providing you with greater mental tools to solve the problem . Mind
Mapping also encourages radiant thinking and provides endless options ,
instead of closed thinking .
Application
Spark creativity with mind maps ! Gather requirements for your projects !
The human mind does n’t always function in a linear approach . Using a
mind map allows Subject Matter Experts or your audience to make cross
references . It can easily function as an instrument for collaboration during
a kick - off meeting . It ’s also an excellent tool for free writing while
brainstorming ideas . Whether you ’re categorizing ideas , or simply
negotiating the big topics with a Subject Matter Expert , mind mapping
provides an easy platform to classify ideas and move them around . Some
mind mapping tools even offer the ability to embed notes , links ,
attachments , images and even connect multiple mind - maps within a
single map , making it a one stop - shop for collaboration . This tool is a
visual representation during a project kick - off meeting or the front end
analysis phase . Gathering requirements , negotiating broad ideas and
transforming them into learning objectives become smoother with this
tool . It means making sense of how ideas , content , concepts and
objectives fit together . It also provides a platform to prioritize workflows
or procedures that need focus .
Approach
Mind Mapping is a powerful note - taking method . Mind Maps not only highlight important facts , but also show the overall structure of a subject and the relative importance of individual parts of it .
They are great when you need to think creatively , and can help me to make new connections between ideas . This is useful when you have problems to solve .
To use Mind Maps effectively , it 's best to print your words , to use different colors ( to add visual impact ) , and to incorporate symbols and images to spur creative thinking .
If i do any form of research or note taking , try experimenting with Mind Maps . I ’ll love using them !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17758 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | STORY TELLING
Challenge and selection
Storytelling is a big role in User Experience design and in the Design Thinking . Storytelling creates a interest narrative across the people we ’re designing for , so that we as designers can create a deep and emotional understanding of their motivations and needs
Application
Story telling is the best way to grab peoples approach and we find same similarities in the movies and books and story telling also changes the lives of people and beliefs of them .
Insight and approach
What I have learned from this excerise is that we should have good communications skills and and understand the problem and solving the problem and working on it
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: STORY TELLING
Challenge and selection
Storytelling is a big role in User Experience design and in the Design Thinking . Storytelling creates a interest narrative across the people we ’re designing for , so that we as designers can create a deep and emotional understanding of their motivations and needs
Application
Story telling is the best way to grab peoples approach and we find same similarities in the movies and books and story telling also changes the lives of people and beliefs of them .
Insight and approach
What I have learned from this excerise is that we should have good communications skills and and understand the problem and solving the problem and working on it
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18531 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Selection and Challenges I used the tool “ Learning Launch ” at my undergraduate level . I did n't use the tool in a design thinking process . Although my goal was to solve a problem which was more human factors oriented and complex in nature . I did n't even know the term then . After completing the course , now I have realized that what I did then was nothing but “ Learning Launch ” . I was appointed to a secondary school as a secondary science facilitator from my university . It was kind of an internship and equivalent to a total of 20 credits for my bachelor program . The duration of my internship was about six months . My target was to conduct science classes and also conduct action research to improve my skills in teaching . Although my major was science education , teaching in a real classroom was a very new experience for me . At the beginning of my internship I became introduced with new students . They were forty in numbers . These students came from different socio - economic status , shared different thoughts and beliefs , had different degrees of interest in learning . Therefore , it was hard work for me to take all of them on the same platform to make the learning equally effective in the classroom . I got some students who were totally different from others . I had nine of my students in grade 9 who were very absent in my classroom . Other students became distracted by them . As a result , managing the class became difficult for me . I had realized that somehow I have to engage those nine students in class activities to manage the class smoothly . Then , I thought of executing some strategies and finally I had chosen one strategy considering all alternatives to execute . And I was mentally prepared that if the strategy does not work out I will go for another one until the problem is being solved .
Application After observing for a few weeks I called those nine students individually and tried to know about the cause of their absenteeism . After interviewing them I tried to contact their parents and tried to explore their interested earning ways from their parents . In the end , I came up with a decision that I need to plan my class conducting process in a more interactive way that all the students must have to be engaged in class activity . I decided to go for the “ Flipped Classroom ” model to try out . Although the school did have the multimedia system with internet facility and all the students had at least one device- pc , smartphone or tablet with internet facility , the concept of “ Flipped Classroom ” was very new to the students , parents and principal . As a result the parents and the principal were not convinced to give me permission to execute the “ Flipped Classroom ” model at the beginning . I requested the principal to give a presentation in the next parents ' meeting . The principal agreed and gave a presentation on “ Flipped Classroom ” . Both the parents and the principal liked the content very much . Then the principal gave me permission to execute the “ Flipped Classroom ” model in the classroom . I started executing the model . In the “ Flipped Classroom ” model , I uploaded the learning materials on the school 's website for the next class with proper instructions to study the materials . In the class , the students already knew the topics of that day . I usually divided them into groups and gave them some problems to solve based on the provided materials . I facilitated each group and helped them where necessary . After completing
group work , one student from each group presented their work . After a few weeks , I observed that the whole classroom including those nine students became more active and engaged in class activities . The idea worked out at the first attempt . Afterward , other teachers of the school adopted the idea in their classroom .
Insight and Approach While implementing the “ Flipped Classroom ” model in my classroom I always tried to throw some challenges to the students to motivate them intrinsically . And the students started to like taking those challenges . As a result , they became more active and engaged . What did result in a classroom with a collaborative learning environment . It is worth mentioning that the first idea does n't always click . Sometimes , I had to change the strategy a number of times in other classrooms of other grade students . It is worth mentioning that every failed strategy leads me near to success . Cause , there is always scope for learning from each failure . The “ Learning Launch ” gave me insight about the appropriateness of ideas in a small scale execution . Sometimes , it removed “ confirmation bias ” from me about a single strategy . It made a belief inside me that any idea can either work or fail and instead of being preconceived about the outcome , it ’s wise to try it out on a small scale . Thus , it could save our time and money both .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Selection and Challenges I used the tool “ Learning Launch ” at my undergraduate level . I did n't use the tool in a design thinking process . Although my goal was to solve a problem which was more human factors oriented and complex in nature . I did n't even know the term then . After completing the course , now I have realized that what I did then was nothing but “ Learning Launch ” . I was appointed to a secondary school as a secondary science facilitator from my university . It was kind of an internship and equivalent to a total of 20 credits for my bachelor program . The duration of my internship was about six months . My target was to conduct science classes and also conduct action research to improve my skills in teaching . Although my major was science education , teaching in a real classroom was a very new experience for me . At the beginning of my internship I became introduced with new students . They were forty in numbers . These students came from different socio - economic status , shared different thoughts and beliefs , had different degrees of interest in learning . Therefore , it was hard work for me to take all of them on the same platform to make the learning equally effective in the classroom . I got some students who were totally different from others . I had nine of my students in grade 9 who were very absent in my classroom . Other students became distracted by them . As a result , managing the class became difficult for me . I had realized that somehow I have to engage those nine students in class activities to manage the class smoothly . Then , I thought of executing some strategies and finally I had chosen one strategy considering all alternatives to execute . And I was mentally prepared that if the strategy does not work out I will go for another one until the problem is being solved .
Application After observing for a few weeks I called those nine students individually and tried to know about the cause of their absenteeism . After interviewing them I tried to contact their parents and tried to explore their interested earning ways from their parents . In the end , I came up with a decision that I need to plan my class conducting process in a more interactive way that all the students must have to be engaged in class activity . I decided to go for the “ Flipped Classroom ” model to try out . Although the school did have the multimedia system with internet facility and all the students had at least one device- pc , smartphone or tablet with internet facility , the concept of “ Flipped Classroom ” was very new to the students , parents and principal . As a result the parents and the principal were not convinced to give me permission to execute the “ Flipped Classroom ” model at the beginning . I requested the principal to give a presentation in the next parents ' meeting . The principal agreed and gave a presentation on “ Flipped Classroom ” . Both the parents and the principal liked the content very much . Then the principal gave me permission to execute the “ Flipped Classroom ” model in the classroom . I started executing the model . In the “ Flipped Classroom ” model , I uploaded the learning materials on the school 's website for the next class with proper instructions to study the materials . In the class , the students already knew the topics of that day . I usually divided them into groups and gave them some problems to solve based on the provided materials . I facilitated each group and helped them where necessary . After completing
group work , one student from each group presented their work . After a few weeks , I observed that the whole classroom including those nine students became more active and engaged in class activities . The idea worked out at the first attempt . Afterward , other teachers of the school adopted the idea in their classroom .
Insight and Approach While implementing the “ Flipped Classroom ” model in my classroom I always tried to throw some challenges to the students to motivate them intrinsically . And the students started to like taking those challenges . As a result , they became more active and engaged . What did result in a classroom with a collaborative learning environment . It is worth mentioning that the first idea does n't always click . Sometimes , I had to change the strategy a number of times in other classrooms of other grade students . It is worth mentioning that every failed strategy leads me near to success . Cause , there is always scope for learning from each failure . The “ Learning Launch ” gave me insight about the appropriateness of ideas in a small scale execution . Sometimes , it removed “ confirmation bias ” from me about a single strategy . It made a belief inside me that any idea can either work or fail and instead of being preconceived about the outcome , it ’s wise to try it out on a small scale . Thus , it could save our time and money both .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19373 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Visualization
Challenge & Selection
One of the most helpful tools I used e.g. in a recent training I held on Agile & Design Thinking was Visualization . It was specifically important for the groups to present possible solutions to a problem to all other participants and some selected stakeholders of the training . I worked with IT people to train them how to present potential solutions to users and customers of their potential solution .
Specifically in one group we used a storyboard visualization of the problem domain at hand showing a rough idea of a customer journey of selected personas making their way through the solution .
Application
I started the exercise by introducing the groups the concept of a storyboard really graphically showing a customer journey through an app . Every group should come up with their graphical representation from a user perspective how the user would travel to their individual ideas of an IT application .
It was important to take away the fear that this is not a competition about the best graphical work , but just a tool to enable communication and interaction and to think of it from the end , from the customers/ users view .
Insight & Approach
For the teams it was a great learning experience to see how a small visualization enabled during their presentations great discussions with their peers which played the role of potential customers of the application . It gave really different insights into the way , even other IT people would have seen ideas from an end user perspective which was one of the greatest things to see : that a simple tool enabled discussions to change perspectives even for people sitting usually on the other side of the table .
With the graphics , even some ideas from the course made it back into the daily work of some participants who incorporated ideas generated here back into their products .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Visualization
Challenge & Selection
One of the most helpful tools I used e.g. in a recent training I held on Agile & Design Thinking was Visualization . It was specifically important for the groups to present possible solutions to a problem to all other participants and some selected stakeholders of the training . I worked with IT people to train them how to present potential solutions to users and customers of their potential solution .
Specifically in one group we used a storyboard visualization of the problem domain at hand showing a rough idea of a customer journey of selected personas making their way through the solution .
Application
I started the exercise by introducing the groups the concept of a storyboard really graphically showing a customer journey through an app . Every group should come up with their graphical representation from a user perspective how the user would travel to their individual ideas of an IT application .
It was important to take away the fear that this is not a competition about the best graphical work , but just a tool to enable communication and interaction and to think of it from the end , from the customers/ users view .
Insight & Approach
For the teams it was a great learning experience to see how a small visualization enabled during their presentations great discussions with their peers which played the role of potential customers of the application . It gave really different insights into the way , even other IT people would have seen ideas from an end user perspective which was one of the greatest things to see : that a simple tool enabled discussions to change perspectives even for people sitting usually on the other side of the table .
With the graphics , even some ideas from the course made it back into the daily work of some participants who incorporated ideas generated here back into their products .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20662 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection of storytelling
Challenge and Selection
Storytelling has played a central role in human communications . Storytelling is a great tool to express ourselves in the society . Storytelling of any person or animal or any object has its own way and always there are audiences who just listen to it carefully but to make them understand deep about the situation storytelling is the easiest tool to make them feel about it . According to Rubik sir storytelling is an art just like solving a Rubik cube it seems very hard but once you understand it becomes very easy to solve . Our own stories make us good storyteller in future .
Application
Storytelling is explaining the feelings , emotions of humans . Since childhood every individual has his own dream to become a successful person in the society . When I was child while watching cartoon onced I watched Maggie advertisement n various questions came to my mind about it then I asked my mom about the advertisement that how they made it , how it is shown on tv then my mom answered when you will grow big you will come to know from that time I got attracted toward advertisement . As I passed my HSC exam I decided to complete my graduation doing BMM advertising . After completing my graduation I had done internships in ad agencies n learnt many things from it . Now it has been 3 yrs I am working in advertising agency and I am very happy that I have completed my dream and also side by completing my masters in advertising to explore n gain more knowledge about advertisements .
Insight and approach
Storytelling was a course introduced to me by coursea . Storytelling is very important in our daily lives . First I felt that it is not as useful in our daily life but as I learnt I am glad that it really works in our daily lives . Storytelling helps me to understand people n to explore new cultures . They helped me to
understand the content in very easy way through their videos . Storytelling is not taught in our education but this course has helped me allot .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection of storytelling
Challenge and Selection
Storytelling has played a central role in human communications . Storytelling is a great tool to express ourselves in the society . Storytelling of any person or animal or any object has its own way and always there are audiences who just listen to it carefully but to make them understand deep about the situation storytelling is the easiest tool to make them feel about it . According to Rubik sir storytelling is an art just like solving a Rubik cube it seems very hard but once you understand it becomes very easy to solve . Our own stories make us good storyteller in future .
Application
Storytelling is explaining the feelings , emotions of humans . Since childhood every individual has his own dream to become a successful person in the society . When I was child while watching cartoon onced I watched Maggie advertisement n various questions came to my mind about it then I asked my mom about the advertisement that how they made it , how it is shown on tv then my mom answered when you will grow big you will come to know from that time I got attracted toward advertisement . As I passed my HSC exam I decided to complete my graduation doing BMM advertising . After completing my graduation I had done internships in ad agencies n learnt many things from it . Now it has been 3 yrs I am working in advertising agency and I am very happy that I have completed my dream and also side by completing my masters in advertising to explore n gain more knowledge about advertisements .
Insight and approach
Storytelling was a course introduced to me by coursea . Storytelling is very important in our daily lives . First I felt that it is not as useful in our daily life but as I learnt I am glad that it really works in our daily lives . Storytelling helps me to understand people n to explore new cultures . They helped me to
understand the content in very easy way through their videos . Storytelling is not taught in our education but this course has helped me allot .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14286 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Tools : Storytelling
1 . Challenge :
I ’ve started with a national pharmacy chain , The Local Choice , last year as Group Marketing Manager and I ’ve noticed a huge challenge at hand . All marketing initiatives and campaigns did n’t align with one message . A company must have 1 – 3 words / phrases that defines the brand , called the Brand Mantra . E.g. Coca - Cola ’s brand mantra is Happiness , Volvo ’s brand mantra is Safety etc . Although this word is not visible in their name or slogan , all marketing initiatives and campaigns are based around their brand mantra .
2 . Selection :
I ’ve selected Storytelling as my design thinking tool in this process . Referring to the video lecture of Joe Blanco : Storytelling is a fundamental part of every great brand . Storytelling is one of the most powerful ways to breathe life into your brand and often called one of the main components of a content marketing approach . By giving our brand an identity by capturing and sharing the stories they really are , you can take your target audience on a journey they yearn to experience . In order for consumers to form a personal connection with our brand , the brand mantra must be authentic , creative and inspirational .
3 . Application :
My first step was to take into consideration what our holding company ’s brand mantra was – Dis- Chem , the holding company and leading corporate pharmacy group ’s brand mantra is CARE . I then turned my attention to the local community to ask them to share their stories . I visited the stores and asked customers : “ why do you shop at The Local Choice ? ” – many customers were very eager to share their inspirational stories . Lastly I had a group meeting with some of our franchisees and my colleagues to explain to them that I am in search of our Brand mantra and what they think our story must be .
4 . Insight :
I was definitely inspired with the outcome of this exercise . Customers shared stories of how special they feel when they go to The Local Choice : “ The pharmacist always greets me , he knows my name , he knows my kids , and he knows my health history . I can always trust him to get me feeling better , fast . ” . One of the franchisees told a story : “ One Sunday afternoon , after the pharmacy closed , one of my customers called and was in distress . Her son was stung by a bee and she had no more antihistamine for the allergic reaction . I told the customer to meet me at the store in 5 min , I rushed to the pharmacy to unlock and assisted the customer . She was so happy and grateful for helping her son , and today she is a loyal customer . ” . Another customer ’s story : “ I am the office manager at the church and can always rely on The Local Choice for support . They are always involved in the charity events and they are known to make a positive impact , not only on your health , but in the lives of the local community ” . These stories made me realise what The Local Choice is all about : trusted pharmacist and staff , excellent patient - pharmacist relationship , personal touch , local , treated in a kind and caring way , convenient retail store . Taking into consideration what the holding company ’s mantra is – CARE – I ’ve concluded that The Local Choice ’ mantra is TLC ( tender loving care ) . Definition : if someone or something needs some tlc , they need to be treated in a kind and caring way OR being cared for in a considerate and solicitous way . TLC is an abbreviation for ‘ tender loving care ’
5 . Approach :
Now that I ’ve established the brand mantra , I would definitely use the learning launch tool to develop this initiative more in depth . I compiled 4 different “ pillars ” of which the “ tlc ” mantra can be incorporated for all future campaigns :
• TLC for me
• TLC for my family
• TLC for the locals
• TLC for Africa
My approach would be to invite our Business Advisory Group , senior managers and our agency to a learning launch session where we will discuss the products and services that fall in the pillars as stipulated above .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Tools : Storytelling
1 . Challenge :
I ’ve started with a national pharmacy chain , The Local Choice , last year as Group Marketing Manager and I ’ve noticed a huge challenge at hand . All marketing initiatives and campaigns did n’t align with one message . A company must have 1 – 3 words / phrases that defines the brand , called the Brand Mantra . E.g. Coca - Cola ’s brand mantra is Happiness , Volvo ’s brand mantra is Safety etc . Although this word is not visible in their name or slogan , all marketing initiatives and campaigns are based around their brand mantra .
2 . Selection :
I ’ve selected Storytelling as my design thinking tool in this process . Referring to the video lecture of Joe Blanco : Storytelling is a fundamental part of every great brand . Storytelling is one of the most powerful ways to breathe life into your brand and often called one of the main components of a content marketing approach . By giving our brand an identity by capturing and sharing the stories they really are , you can take your target audience on a journey they yearn to experience . In order for consumers to form a personal connection with our brand , the brand mantra must be authentic , creative and inspirational .
3 . Application :
My first step was to take into consideration what our holding company ’s brand mantra was – Dis- Chem , the holding company and leading corporate pharmacy group ’s brand mantra is CARE . I then turned my attention to the local community to ask them to share their stories . I visited the stores and asked customers : “ why do you shop at The Local Choice ? ” – many customers were very eager to share their inspirational stories . Lastly I had a group meeting with some of our franchisees and my colleagues to explain to them that I am in search of our Brand mantra and what they think our story must be .
4 . Insight :
I was definitely inspired with the outcome of this exercise . Customers shared stories of how special they feel when they go to The Local Choice : “ The pharmacist always greets me , he knows my name , he knows my kids , and he knows my health history . I can always trust him to get me feeling better , fast . ” . One of the franchisees told a story : “ One Sunday afternoon , after the pharmacy closed , one of my customers called and was in distress . Her son was stung by a bee and she had no more antihistamine for the allergic reaction . I told the customer to meet me at the store in 5 min , I rushed to the pharmacy to unlock and assisted the customer . She was so happy and grateful for helping her son , and today she is a loyal customer . ” . Another customer ’s story : “ I am the office manager at the church and can always rely on The Local Choice for support . They are always involved in the charity events and they are known to make a positive impact , not only on your health , but in the lives of the local community ” . These stories made me realise what The Local Choice is all about : trusted pharmacist and staff , excellent patient - pharmacist relationship , personal touch , local , treated in a kind and caring way , convenient retail store . Taking into consideration what the holding company ’s mantra is – CARE – I ’ve concluded that The Local Choice ’ mantra is TLC ( tender loving care ) . Definition : if someone or something needs some tlc , they need to be treated in a kind and caring way OR being cared for in a considerate and solicitous way . TLC is an abbreviation for ‘ tender loving care ’
5 . Approach :
Now that I ’ve established the brand mantra , I would definitely use the learning launch tool to develop this initiative more in depth . I compiled 4 different “ pillars ” of which the “ tlc ” mantra can be incorporated for all future campaigns :
• TLC for me
• TLC for my family
• TLC for the locals
• TLC for Africa
My approach would be to invite our Business Advisory Group , senior managers and our agency to a learning launch session where we will discuss the products and services that fall in the pillars as stipulated above .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14868 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | VISUALIZATION
CHALLENGE :
Engineering Colleges in South India are getting closed due to poor admissions ; we are consultant in skill development , focusing on providing soft skill , job skills and aptitude skills predominantly for engineering students . Now the challenge in few years from now we will have only few engineering colleges and our market will get reduced . This has been a great challenge and threat to our business .
SELECTION :
As ours is a knowledge market , lot of emphasize was laid on understanding the nature of business in a global perspective and not confining to engineering college alone
So we decided to understand the grass root solution to solve the problem of limited market because of closure of engineering colleges
https://www.coursera.org/learn/uva-darden-design-thinking-innovation/lecture/xju53/visualization- tool
APPLICATION :
Current problem
APPLYING VISUALIZATION TECHNIQUE
Where are the areas they require skill development
Improving personality communication developing good etiquettes
Does institution provide it
Predominantly no
INSIGHT
Based on the above visualization , we arrived at a grass root solution that skill development is not only restricted to engineering college , it can be extended to other colleges also , so we decided to tap the other market
APPROACH
We started preparing a market research questionnaire to tap the prospects for soft skills training at arts & science colleges , polytechnic colleges , medicine and para medicine colleges and colleges offering PG Courses . Thus after three months of active market research we found out a huge scope for training students on other streams
CONCLUSION
Thus visualization helped us to think outside the box and gave a new dimension to market and increased the scope of out training programme to other streams of education .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: VISUALIZATION
CHALLENGE :
Engineering Colleges in South India are getting closed due to poor admissions ; we are consultant in skill development , focusing on providing soft skill , job skills and aptitude skills predominantly for engineering students . Now the challenge in few years from now we will have only few engineering colleges and our market will get reduced . This has been a great challenge and threat to our business .
SELECTION :
As ours is a knowledge market , lot of emphasize was laid on understanding the nature of business in a global perspective and not confining to engineering college alone
So we decided to understand the grass root solution to solve the problem of limited market because of closure of engineering colleges
https://www.coursera.org/learn/uva-darden-design-thinking-innovation/lecture/xju53/visualization- tool
APPLICATION :
Current problem
APPLYING VISUALIZATION TECHNIQUE
Where are the areas they require skill development
Improving personality communication developing good etiquettes
Does institution provide it
Predominantly no
INSIGHT
Based on the above visualization , we arrived at a grass root solution that skill development is not only restricted to engineering college , it can be extended to other colleges also , so we decided to tap the other market
APPROACH
We started preparing a market research questionnaire to tap the prospects for soft skills training at arts & science colleges , polytechnic colleges , medicine and para medicine colleges and colleges offering PG Courses . Thus after three months of active market research we found out a huge scope for training students on other streams
CONCLUSION
Thus visualization helped us to think outside the box and gave a new dimension to market and increased the scope of out training programme to other streams of education .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20096 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Storytelling
Challenge & Selection
Storytelling is a very helpful tool to creatively relay what we want to say . In a job where the processes and policies are complicated to understand , I have been often told that the easiest way to make our audience understand is to tell a story , incorporating what is needed to be discussed by relating it to factual experiences . We use storytelling to help our them visualize , for us to gain a more authentic feedback about what they understand and on what else we can improve . Then we try and use this information to improve and develop our strategies .
Application
I have tried applying storytelling when we entered a competition about process improvement . We were discussing our suggested process changes to a panel that consists of unibankers . However , our mindset was to explain the process in the simplest way possible so that anyone , especially our clients who are not knowledgeable of the in - depth operations of the bank can easily understand it . So , we started with true- to - life experiences of our clients and slowly built a connection to convey the importance of our proposal .
Insight and Approach
By using the storytelling tool , we were able to successfully explain the need for our proposal and shed some light to what our clients are actually struggling about . Our team were able to establish the proper connection and it worked really well , it was easily understood and the benefits were recognized .
Sometimes we think that storytelling may not have that big of an impact , but if we try and listen to the stories of the people around us , we would know how all of the events in our lives are interconnected and , in a way , we could get insights on how to better ourselves , and our work . We could use this tool as a means to think of breakthroughs that can help others .
Storytelling is present in our everyday lives ; we just have to use it into our advantage and consider it as an asset that can benefit not only us but the people around us .
Jose Camacho
| EMAIL:
ID_NUM:
NAME_STUDENT: Jose Camacho
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Storytelling
Challenge & Selection
Storytelling is a very helpful tool to creatively relay what we want to say . In a job where the processes and policies are complicated to understand , I have been often told that the easiest way to make our audience understand is to tell a story , incorporating what is needed to be discussed by relating it to factual experiences . We use storytelling to help our them visualize , for us to gain a more authentic feedback about what they understand and on what else we can improve . Then we try and use this information to improve and develop our strategies .
Application
I have tried applying storytelling when we entered a competition about process improvement . We were discussing our suggested process changes to a panel that consists of unibankers . However , our mindset was to explain the process in the simplest way possible so that anyone , especially our clients who are not knowledgeable of the in - depth operations of the bank can easily understand it . So , we started with true- to - life experiences of our clients and slowly built a connection to convey the importance of our proposal .
Insight and Approach
By using the storytelling tool , we were able to successfully explain the need for our proposal and shed some light to what our clients are actually struggling about . Our team were able to establish the proper connection and it worked really well , it was easily understood and the benefits were recognized .
Sometimes we think that storytelling may not have that big of an impact , but if we try and listen to the stories of the people around us , we would know how all of the events in our lives are interconnected and , in a way , we could get insights on how to better ourselves , and our work . We could use this tool as a means to think of breakthroughs that can help others .
Storytelling is present in our everyday lives ; we just have to use it into our advantage and consider it as an asset that can benefit not only us but the people around us .
Jose Camacho
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Jose Camacho"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 7411 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking
Example Reflection – Mind Mapping
Divestment HR Implications
Challenge & Selection
I am working with a team on a large transaction to divest a business function of our company into a joint venture with a leading partner in the industry of this function . The challenge I faced as a workstream lead for the HR workstream is to evaluate the implication and develop a proposal to deal with these implications .
I opted to choose the mind mapping tool to tack this challenge through design thinking . The selection of mind mapping was driven by the powerful effect of mind mapping to provide a segway from what is to what if as mentioned by professor Marian Moore .
Application
We had a lot of data that relates to human resources in our current business , potential functions to be transferred to the new JV and job requirements for the new processes . Our goal was to establish criteria for what - if phase and we needed to be creative to come up with a solution for such sensitive issue .
We involved all stakeholders ( sample of impacted personnel , Transaction Team , corporate HR , JV partner , Management and consultants ) into several workshops and provides them with piece of paper and a pen to draw , write and generate creative output that speak to their concerns and desires and how they picture different scenarios for this transition . We presented all the data and gave them an hour for this step . Then , we presented all the ideas into a white board and gave the participants time to review their work .
Insight & Approach
Now , the tough part begins where we look for insights from all participants observations and ideas . The number of what ifs in the problem we are facing is huge and to account for all scenario , a process map for the transition was essential to develop a comprehensive criterion . The key word was understanding participants ’ concerns and I believe that we have reached that by applying the mind mapping tool . We have developed our process map to be the design criteria and we now understand better the information and insights behind all that pile of data .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking
Example Reflection – Mind Mapping
Divestment HR Implications
Challenge & Selection
I am working with a team on a large transaction to divest a business function of our company into a joint venture with a leading partner in the industry of this function . The challenge I faced as a workstream lead for the HR workstream is to evaluate the implication and develop a proposal to deal with these implications .
I opted to choose the mind mapping tool to tack this challenge through design thinking . The selection of mind mapping was driven by the powerful effect of mind mapping to provide a segway from what is to what if as mentioned by professor Marian Moore .
Application
We had a lot of data that relates to human resources in our current business , potential functions to be transferred to the new JV and job requirements for the new processes . Our goal was to establish criteria for what - if phase and we needed to be creative to come up with a solution for such sensitive issue .
We involved all stakeholders ( sample of impacted personnel , Transaction Team , corporate HR , JV partner , Management and consultants ) into several workshops and provides them with piece of paper and a pen to draw , write and generate creative output that speak to their concerns and desires and how they picture different scenarios for this transition . We presented all the data and gave them an hour for this step . Then , we presented all the ideas into a white board and gave the participants time to review their work .
Insight & Approach
Now , the tough part begins where we look for insights from all participants observations and ideas . The number of what ifs in the problem we are facing is huge and to account for all scenario , a process map for the transition was essential to develop a comprehensive criterion . The key word was understanding participants ’ concerns and I believe that we have reached that by applying the mind mapping tool . We have developed our process map to be the design criteria and we now understand better the information and insights behind all that pile of data .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21250 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization Challenge : I am a Mechanical Engineer , working in Semiconductor equipment manufacturing industry . I was asked to work on productivity improvement design project . This tool we have shipped to the customer long back , we had limited documents of the customer tool with us . I had a challenge to give a design solution with a visualization of the customer tool with the pictorial information we received from customer & marketing team . One more challenge is I had to do the function test of the new design in the lab tool . But the lab tool configuration is not 100 % similar to the customer tool . Because lab tool will always be used for this type of functional testing of the new design before shipping to the customer . Lab tool has gone through so many design modification , but the design documents like 3D assembly model , drawings , BOM are not been updated after each change . It was challenging to do functional test of the design in the lab tool before shipping to the customer . Selection : I have decided to use visualization tool for finding the solution to the challenge mentioned above . This is the tool I used for understanding the problem before arriving at the solution . Visualization is the core component of the way we communicate . We are thinking about possibilities we have not yet seen . I used this tool within our team & required stake holders with set of questions , scope & boundary for identifying solution & opportunities for improvement . It is the imaginative type of work brought out by exercising & understanding other side . Application I started using visualization tool within our team & required stakeholder by showing & explaining it in graphic / pictorial / block diagram . I create images , color & drawing sketches to explain the problem & solution in my mind . I use simple shapes , colors , symbols & logos to explain to different stakeholders about what the bottleneck for doing the functional test of the new design . When we are talking we are verbalizing things , we see things in different way , we all understanding the words in different way . Beauty of visualization is we can tap into single picture . I divide the stake holders into group representing different areas & assigned task . Main stake holders in this case is ME ( Manufacturing engineer ) , Materials engineer / Buyer & Program coordinator . Manufacturing Engineer has been asked to the tool audit for the lab tool by using the information I provided & solution in my mind & identify the difference with respect to the customer tool & problem in implementing solution by functional test of the new design . Collected the information from ME of the tool audit information in the form of photo pictures , BOM & pictorial schematic visualization form . Similar way I collected the information from different stake holder . I have consolidated & recorded the commonalities of the lab tool & customer tool . Identified what changes or modifications are required to make lab tool to make it similar to customer tool . After the meeting I documented & prepared revised copy of graphic schematic that incorporates their feedback and changes that we all agreed as a group . Then we first implemented the design change in the lab tool by removing / replacing / adding new parts to do the functional testing of the new design . Insight : Interacting with ME & his tool audit information in the form of photo pictures or diagrams helps to collect information of the lab tool . With this collected information I could able to consolidate & present the solution by using visualization tool graphical schematic form . By applying the visualization tool Graphics or revised graphics I was able to present to the team about the problem & solution that
implements their feedback are important for reinforcing their understanding of the problem they are working to solve . By seeing visualization tool consolidated graphics schematic , team could able to visualize the design changes , solution & challenges in implementing the change & solution to the challenge for doing the functional test . Graphics gives group of stake holder a focal point for discussion that allows them to share their feedback . Stake holders can quickly identify where they are in graphic . They can identify variables in problem space , which can help them to identify what they do n’t know or what areas they need to collect information . Approach My approach for next time is to give team an example how we handled these situation by bringing in another design tool Story telling .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization Challenge : I am a Mechanical Engineer , working in Semiconductor equipment manufacturing industry . I was asked to work on productivity improvement design project . This tool we have shipped to the customer long back , we had limited documents of the customer tool with us . I had a challenge to give a design solution with a visualization of the customer tool with the pictorial information we received from customer & marketing team . One more challenge is I had to do the function test of the new design in the lab tool . But the lab tool configuration is not 100 % similar to the customer tool . Because lab tool will always be used for this type of functional testing of the new design before shipping to the customer . Lab tool has gone through so many design modification , but the design documents like 3D assembly model , drawings , BOM are not been updated after each change . It was challenging to do functional test of the design in the lab tool before shipping to the customer . Selection : I have decided to use visualization tool for finding the solution to the challenge mentioned above . This is the tool I used for understanding the problem before arriving at the solution . Visualization is the core component of the way we communicate . We are thinking about possibilities we have not yet seen . I used this tool within our team & required stake holders with set of questions , scope & boundary for identifying solution & opportunities for improvement . It is the imaginative type of work brought out by exercising & understanding other side . Application I started using visualization tool within our team & required stakeholder by showing & explaining it in graphic / pictorial / block diagram . I create images , color & drawing sketches to explain the problem & solution in my mind . I use simple shapes , colors , symbols & logos to explain to different stakeholders about what the bottleneck for doing the functional test of the new design . When we are talking we are verbalizing things , we see things in different way , we all understanding the words in different way . Beauty of visualization is we can tap into single picture . I divide the stake holders into group representing different areas & assigned task . Main stake holders in this case is ME ( Manufacturing engineer ) , Materials engineer / Buyer & Program coordinator . Manufacturing Engineer has been asked to the tool audit for the lab tool by using the information I provided & solution in my mind & identify the difference with respect to the customer tool & problem in implementing solution by functional test of the new design . Collected the information from ME of the tool audit information in the form of photo pictures , BOM & pictorial schematic visualization form . Similar way I collected the information from different stake holder . I have consolidated & recorded the commonalities of the lab tool & customer tool . Identified what changes or modifications are required to make lab tool to make it similar to customer tool . After the meeting I documented & prepared revised copy of graphic schematic that incorporates their feedback and changes that we all agreed as a group . Then we first implemented the design change in the lab tool by removing / replacing / adding new parts to do the functional testing of the new design . Insight : Interacting with ME & his tool audit information in the form of photo pictures or diagrams helps to collect information of the lab tool . With this collected information I could able to consolidate & present the solution by using visualization tool graphical schematic form . By applying the visualization tool Graphics or revised graphics I was able to present to the team about the problem & solution that
implements their feedback are important for reinforcing their understanding of the problem they are working to solve . By seeing visualization tool consolidated graphics schematic , team could able to visualize the design changes , solution & challenges in implementing the change & solution to the challenge for doing the functional test . Graphics gives group of stake holder a focal point for discussion that allows them to share their feedback . Stake holders can quickly identify where they are in graphic . They can identify variables in problem space , which can help them to identify what they do n’t know or what areas they need to collect information . Approach My approach for next time is to give team an example how we handled these situation by bringing in another design tool Story telling .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20414 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Challenge In one of my meetings with field - based employees , they have shared with me a recurring problem related to delays in approvals of Marketing activities being submitted . This has also resulted to delays in the availability of funds which in return impacted generation of sales . Selection The tool I have selected is Visualization . Angela Myer ’s video on visualization on Week1 has given me insights on how the tools could be effective in getting consensus and agreement with different stakeholders . A collective
understanding of the problem and alignment is important in order to come out with an innovative solution to the problem . Application With all the stakeholders ( Marketing / Finance/ Procurement/ IT/ Sales ) in one room , we started by reviewing the current process . Each team was given a post it paper and then takes turn posting their specific role & responsibilities in the approval process . The post it paper is then posted in the wall . The facilitator will ensure dependencies to each of the team are identified and properly marked . Once completed , another review is done with each team adding the time ( days / hours ) it took for each process to be completed . The result of the exercise is a visual overview of the current process . All stakeholders have a common understanding of the process . To complement the activity , I used the Bizagi modeler to convert the visuals and send copies to all stakeholders . Insight and Approach One of the key learning of the exercise is that it gave all the stakeholders a non verbal way to communicate and gain common understanding of the approval process . The activity has also serve as a catalyst for the stakeholders to have meaningful discussion on the challenges and problems which they started to see during the activity . The visualization activity has re - enforce my belief that visualization is an important tool that can be used during design thinking activities . In the future , I will include storytelling as pre activity to complement visualization . Storytelling will serve as the foundation to tell the story on why we are reviewing the approval process . By combining these tools , the activity will have a much broader context in understanding the problem .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Challenge In one of my meetings with field - based employees , they have shared with me a recurring problem related to delays in approvals of Marketing activities being submitted . This has also resulted to delays in the availability of funds which in return impacted generation of sales . Selection The tool I have selected is Visualization . Angela Myer ’s video on visualization on Week1 has given me insights on how the tools could be effective in getting consensus and agreement with different stakeholders . A collective
understanding of the problem and alignment is important in order to come out with an innovative solution to the problem . Application With all the stakeholders ( Marketing / Finance/ Procurement/ IT/ Sales ) in one room , we started by reviewing the current process . Each team was given a post it paper and then takes turn posting their specific role & responsibilities in the approval process . The post it paper is then posted in the wall . The facilitator will ensure dependencies to each of the team are identified and properly marked . Once completed , another review is done with each team adding the time ( days / hours ) it took for each process to be completed . The result of the exercise is a visual overview of the current process . All stakeholders have a common understanding of the process . To complement the activity , I used the Bizagi modeler to convert the visuals and send copies to all stakeholders . Insight and Approach One of the key learning of the exercise is that it gave all the stakeholders a non verbal way to communicate and gain common understanding of the approval process . The activity has also serve as a catalyst for the stakeholders to have meaningful discussion on the challenges and problems which they started to see during the activity . The visualization activity has re - enforce my belief that visualization is an important tool that can be used during design thinking activities . In the future , I will include storytelling as pre activity to complement visualization . Storytelling will serve as the foundation to tell the story on why we are reviewing the approval process . By combining these tools , the activity will have a much broader context in understanding the problem .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18390 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling through Storyboards
Challenge :
For my challenge , I recently learned about several customers cancelling their contracts for a particular product that my company offers . I thought of a service we perform in another division that we could potentially offer to these unsatisfied customers in lieu of the product we have been offering .
Selection :
I chose to apply Storytelling via Storyboards as a design thinking tool because I wanted to ensure we were all interpreting the problem and solution in the same way . In viewing Armando Ramirez ’s lecture on Storytelling ( Week 2 ) , Ramirez had the following to say , “ And I think what storytelling does for leaders in terms of strategy , is it makes it simple . It makes it relate - able , It gives strategy color , and life In character and plot . And it , allows the line worker , working your manufacturing unit to vice president running marketing to have the same understanding of what we 're trying to do . ” I completely agree with Ramirez .
Application
Our team has met several times to perform research , brainstorm , and create a napkin pitch for this new service offering . We ’ve addressed the ‘ What Is ’ , the ‘ What If ’ and are currently in the ‘ What Wows ’ stage . I created the Storytelling Storyboard to share with my teammates . My expectation was that the storyboard would validate that we were aligned on understanding the problem and the potential solution .
I used the storyboard to describe the problem and the solution . It had six scenes – ( 1 ) the accountant in a panic because the bank accounts were low on funds due to unpaid bills that needed to be collected on , ( 2 ) the accountant calling the supervisor in the Collections department asking ‘ What ’s going on over there ? ” and the Supervisor replying that the notices for unpaid bills were coming in so fast that she could n’t keep up or figure out which one was the most important to work first ( ‘ Work ’ means to correct the errors in the bill and resubmit it for payment ; she needed to know which ones had errors she could work that would result in them getting paid versus those that would likely never get paid ) , ( 3 ) the scene shows the Supervisor calling my company & asking for “ Help ! ” where my company responds with “ We have the perfect solution for you ! ” , ( 4 ) Shows a heap of disorganized papers ( unpaid bill notices ) going into a robot ( our business analytics tools ) and coming out on a conveyor belt in a nice , neat order , ( 5 ) shows the Supervisor pulling unpaid bills to work one by one and also handing some of them off to the same girl from my company that told her about the great solution we had ( both are working the unpaid bills together to collect payments ) , ( 6 ) the final scene is the accountant again . He has a smile on his face and the bank accounts are showing almost full again .
I shared the storyboard with my teammates who laughed a bit at first but also thought it was a good representation of the problem and solution . It helped us all to know that we all had the same
understanding of what the user problem was and what we were pitching as the solution and how it would benefit not just the end user , but the financial health of their organization as well .
Insight
As a product manager , I have the ability to see these scenarios and flows in my mind very quickly , however not everyone on the team can do that easily . I work with offshore resources often and I learned long ago that providing rough sketches ( visuals ) of the screens I want them to build are usually more effective than the written word – so it ’s a bit of a ‘ well , duh ’ moment for me now that I recognize applying this design tool approach can be helpful to all areas of the organization . I also found that creating this was much easier than I originally thought . It is a useful tool for helping other areas of the organization ( sales , support , development , quality assurance , etc . ) understand the concepts as well .
Approach :
I think storytelling was the correct design tool to use for my challenge and I will use it again . There ’s much truth in the saying that “ a picture is worth a thousand words ” and this tool does that . While there are alternative tools ( I could have created a flow chart or a prototype to show the proposed service ) , the storyboard was better in that it captured the emotions of the customer experience . The storyboard helps all areas of our company relate to the client ’s feelings and in turn , understand how we help resolve that customers pain points . I will continue to use this tool as it worked well for this project and I see how it can work well for future ones .
This has been a very helpful class for me and I ’m looking forward to using these Design Thinking tools more in my line of work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling through Storyboards
Challenge :
For my challenge , I recently learned about several customers cancelling their contracts for a particular product that my company offers . I thought of a service we perform in another division that we could potentially offer to these unsatisfied customers in lieu of the product we have been offering .
Selection :
I chose to apply Storytelling via Storyboards as a design thinking tool because I wanted to ensure we were all interpreting the problem and solution in the same way . In viewing Armando Ramirez ’s lecture on Storytelling ( Week 2 ) , Ramirez had the following to say , “ And I think what storytelling does for leaders in terms of strategy , is it makes it simple . It makes it relate - able , It gives strategy color , and life In character and plot . And it , allows the line worker , working your manufacturing unit to vice president running marketing to have the same understanding of what we 're trying to do . ” I completely agree with Ramirez .
Application
Our team has met several times to perform research , brainstorm , and create a napkin pitch for this new service offering . We ’ve addressed the ‘ What Is ’ , the ‘ What If ’ and are currently in the ‘ What Wows ’ stage . I created the Storytelling Storyboard to share with my teammates . My expectation was that the storyboard would validate that we were aligned on understanding the problem and the potential solution .
I used the storyboard to describe the problem and the solution . It had six scenes – ( 1 ) the accountant in a panic because the bank accounts were low on funds due to unpaid bills that needed to be collected on , ( 2 ) the accountant calling the supervisor in the Collections department asking ‘ What ’s going on over there ? ” and the Supervisor replying that the notices for unpaid bills were coming in so fast that she could n’t keep up or figure out which one was the most important to work first ( ‘ Work ’ means to correct the errors in the bill and resubmit it for payment ; she needed to know which ones had errors she could work that would result in them getting paid versus those that would likely never get paid ) , ( 3 ) the scene shows the Supervisor calling my company & asking for “ Help ! ” where my company responds with “ We have the perfect solution for you ! ” , ( 4 ) Shows a heap of disorganized papers ( unpaid bill notices ) going into a robot ( our business analytics tools ) and coming out on a conveyor belt in a nice , neat order , ( 5 ) shows the Supervisor pulling unpaid bills to work one by one and also handing some of them off to the same girl from my company that told her about the great solution we had ( both are working the unpaid bills together to collect payments ) , ( 6 ) the final scene is the accountant again . He has a smile on his face and the bank accounts are showing almost full again .
I shared the storyboard with my teammates who laughed a bit at first but also thought it was a good representation of the problem and solution . It helped us all to know that we all had the same
understanding of what the user problem was and what we were pitching as the solution and how it would benefit not just the end user , but the financial health of their organization as well .
Insight
As a product manager , I have the ability to see these scenarios and flows in my mind very quickly , however not everyone on the team can do that easily . I work with offshore resources often and I learned long ago that providing rough sketches ( visuals ) of the screens I want them to build are usually more effective than the written word – so it ’s a bit of a ‘ well , duh ’ moment for me now that I recognize applying this design tool approach can be helpful to all areas of the organization . I also found that creating this was much easier than I originally thought . It is a useful tool for helping other areas of the organization ( sales , support , development , quality assurance , etc . ) understand the concepts as well .
Approach :
I think storytelling was the correct design tool to use for my challenge and I will use it again . There ’s much truth in the saying that “ a picture is worth a thousand words ” and this tool does that . While there are alternative tools ( I could have created a flow chart or a prototype to show the proposed service ) , the storyboard was better in that it captured the emotions of the customer experience . The storyboard helps all areas of our company relate to the client ’s feelings and in turn , understand how we help resolve that customers pain points . I will continue to use this tool as it worked well for this project and I see how it can work well for future ones .
This has been a very helpful class for me and I ’m looking forward to using these Design Thinking tools more in my line of work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18810 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | What is
Since my student life , I have been fascinated about technology . I used to dream about becoming an entrepreneur one day . Lately I have been thinking about it again . How do I make a start - up and become an entrepreneur ? Can I just jump in or do I need an idea ? I have been trying to give a shape to this but I was discouraged by the many failures we hear about start - ups , even the ones that had a good aim . Again , why do people often fail in their effort ? Is it because they lack experience or money ? while wondering about this question , I learnt about this design thinking course and after joining the course , I have become confident and found the path to success by using pattern recognition .
What if
The foremost important challenge for an entrepreneur is to envision the pattern of failure before reaching the destination of success . Once this pattern is identified the journey should be smooth without any hurdles . I realized mind mapping tool explained by Prof. Marian Moore in module 3 of the course is a helpful design thinking process to look for patterns along the way in order to have a complete overview of the project . Design thinking also shows a simple way to rule out failures along the way by grilling down the project from all possible aspects with the specific project questions in mind to identify issues and achieve success .
Fault finding is a crucial step to safe guard from failure . I strongly feel that step by step thinking is the way forward to get an analytical view of the whole process . Through mind mapping , I realized success does not come by just having a good idea but planning and execution are also important .
The wows
The wow part of entrepreneurship is making customers happy . I can only be a successful entrepreneur if my customers are happy . To make this happen , I should think more about product design and its simplicity . This viewing angle requires the gathering of a large amount of data from all sources to understand the pattern underneath . Design thinking helps to sort out how my product will be different from others and its affordability . The end user happiness is the vital part of any successful business start - up . It is amazing to see how mind mapping helps to approach this point in a systemic way . Working without these considerations would have been a disaster to my goal .
Working
Making a successful start - up involves multilayer thinking , including starting from finding a suitable funding source , doing enough research to understand the competitors and usability of my product and identifying the potential target groups . This needs complete planning and execution . Furthermore , deciding on the location for start - up , staff recruitment , making quality product and happy customers are also interconnected .
Selection of staff requires a major consideration of their experience and age . In addition , staff member ’s open mindedness is indispensable for accepting innovative ideas . Location of start - up plays a major factor as it is connected with staff and customers in terms of accessibility for end users after sales service . Similarly , staff ’s happiness and their care for the start - up are also essential to make a quality product .
Finally bringing awareness and product familiarity to the public . This can be achieved through advertising and selecting the right media to reach the potential customers . Once all these plans are charted out the final step is price fixing . This should be carried out with due consideration on the affordability and logistics for the product to reach the end users . Had I implemented this idea of making my start - up without spending much time on thinking about it from all possible angles it would have been a catastrophe . Design thinking shows the way to structure out each hurdle in the path to make a successful business model .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: What is
Since my student life , I have been fascinated about technology . I used to dream about becoming an entrepreneur one day . Lately I have been thinking about it again . How do I make a start - up and become an entrepreneur ? Can I just jump in or do I need an idea ? I have been trying to give a shape to this but I was discouraged by the many failures we hear about start - ups , even the ones that had a good aim . Again , why do people often fail in their effort ? Is it because they lack experience or money ? while wondering about this question , I learnt about this design thinking course and after joining the course , I have become confident and found the path to success by using pattern recognition .
What if
The foremost important challenge for an entrepreneur is to envision the pattern of failure before reaching the destination of success . Once this pattern is identified the journey should be smooth without any hurdles . I realized mind mapping tool explained by Prof. Marian Moore in module 3 of the course is a helpful design thinking process to look for patterns along the way in order to have a complete overview of the project . Design thinking also shows a simple way to rule out failures along the way by grilling down the project from all possible aspects with the specific project questions in mind to identify issues and achieve success .
Fault finding is a crucial step to safe guard from failure . I strongly feel that step by step thinking is the way forward to get an analytical view of the whole process . Through mind mapping , I realized success does not come by just having a good idea but planning and execution are also important .
The wows
The wow part of entrepreneurship is making customers happy . I can only be a successful entrepreneur if my customers are happy . To make this happen , I should think more about product design and its simplicity . This viewing angle requires the gathering of a large amount of data from all sources to understand the pattern underneath . Design thinking helps to sort out how my product will be different from others and its affordability . The end user happiness is the vital part of any successful business start - up . It is amazing to see how mind mapping helps to approach this point in a systemic way . Working without these considerations would have been a disaster to my goal .
Working
Making a successful start - up involves multilayer thinking , including starting from finding a suitable funding source , doing enough research to understand the competitors and usability of my product and identifying the potential target groups . This needs complete planning and execution . Furthermore , deciding on the location for start - up , staff recruitment , making quality product and happy customers are also interconnected .
Selection of staff requires a major consideration of their experience and age . In addition , staff member ’s open mindedness is indispensable for accepting innovative ideas . Location of start - up plays a major factor as it is connected with staff and customers in terms of accessibility for end users after sales service . Similarly , staff ’s happiness and their care for the start - up are also essential to make a quality product .
Finally bringing awareness and product familiarity to the public . This can be achieved through advertising and selecting the right media to reach the potential customers . Once all these plans are charted out the final step is price fixing . This should be carried out with due consideration on the affordability and logistics for the product to reach the end users . Had I implemented this idea of making my start - up without spending much time on thinking about it from all possible angles it would have been a catastrophe . Design thinking shows the way to structure out each hurdle in the path to make a successful business model .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21318 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
The first tool I used was the visualization tool to solve the problem of poor banking support process between internal customers , external suppliers and employees within the Bank who participate in this process . Using visualization helped me in non - verbal communication of participants in the process and solving the problem of different understandings of certain situations in this process . Main problem was that internal stakeholders ( banks employees ) communicates only with other stakeholders in banking support division , and then they engaged supplier for solving problem , for example purchasing office materials . There was a lot of reworks in process to define a problem , offer solution and do it . The use of visualization in this case should help in designing and developing a process that will ensure the satisfaction of all participants . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow all diverse stakeholders to understand full process of banking support in daily business operations . Application For creating the application , I started by creating straw graphics domain problems . I set out to research all the existing materials , operational procedural and reporting . Also , I reviewed all the ticket requests that were exchanged from the various participants in the process . In the initial phase of visualization of the future process , I had the idea that each participant in the process ( employee in the Bank 's branch , employee in the business support sector , supplier ) has its customer , whether he is internal or external . From the left side of the column , I identified a partner in the organization and a partner outside the organization , in order to create a value , I used the Adonis application to draw the graphics process . First , I drew the process as is and wrote on the stickers all the problems that I recognized myself , and then I drew it to be a high - level process chain . I have involved the participants in the process design and divided them into groups . Each of the groups received a poster with already created straw man graphics so that they can directly write their comments and stick tickets . All participants in the process had to answer the questions : 1 ) which data in the ticket requests are missing , 2 ) What communication problems are identified 3 ) which parts of the process can b Each participant in the process had 30 minutes to enter their comments and answer the questions , after which we saved all the comments . After this session I drew a “ to be ” process , which included the following changes : the entry of a ticket request from the branch must include a detailed description of the problem , in order to reduce rework , e.g. the list of possible problems that could be searched in the menu can be predefined . After that , the business support employee addresses the exact problem to the supplier . When solving the problem , the supplier can eliminate it in the first step , which speeds up the process by 30 % .
Insight and approach From this example , that I had in practice , I learned that graphic visualization is extremely important for understanding different problems and situations . Mapping as a process with all its advantages and disadvantages is the starting point for designing a new process . The graphic presentation in the group of participants in the process is suitable for opening constructive discussions . Participants in the process with the help of graphic visualization can recognize their place in the process and give a very clear overview . Also , in this way I can recognize my problems , but also problems in communication with other participants . Working together on the process and learning together helped us a lot , because we have very good results of the new process . In future work , I will use this example for design thinking and reference for other same or similar processes .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
The first tool I used was the visualization tool to solve the problem of poor banking support process between internal customers , external suppliers and employees within the Bank who participate in this process . Using visualization helped me in non - verbal communication of participants in the process and solving the problem of different understandings of certain situations in this process . Main problem was that internal stakeholders ( banks employees ) communicates only with other stakeholders in banking support division , and then they engaged supplier for solving problem , for example purchasing office materials . There was a lot of reworks in process to define a problem , offer solution and do it . The use of visualization in this case should help in designing and developing a process that will ensure the satisfaction of all participants . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow all diverse stakeholders to understand full process of banking support in daily business operations . Application For creating the application , I started by creating straw graphics domain problems . I set out to research all the existing materials , operational procedural and reporting . Also , I reviewed all the ticket requests that were exchanged from the various participants in the process . In the initial phase of visualization of the future process , I had the idea that each participant in the process ( employee in the Bank 's branch , employee in the business support sector , supplier ) has its customer , whether he is internal or external . From the left side of the column , I identified a partner in the organization and a partner outside the organization , in order to create a value , I used the Adonis application to draw the graphics process . First , I drew the process as is and wrote on the stickers all the problems that I recognized myself , and then I drew it to be a high - level process chain . I have involved the participants in the process design and divided them into groups . Each of the groups received a poster with already created straw man graphics so that they can directly write their comments and stick tickets . All participants in the process had to answer the questions : 1 ) which data in the ticket requests are missing , 2 ) What communication problems are identified 3 ) which parts of the process can b Each participant in the process had 30 minutes to enter their comments and answer the questions , after which we saved all the comments . After this session I drew a “ to be ” process , which included the following changes : the entry of a ticket request from the branch must include a detailed description of the problem , in order to reduce rework , e.g. the list of possible problems that could be searched in the menu can be predefined . After that , the business support employee addresses the exact problem to the supplier . When solving the problem , the supplier can eliminate it in the first step , which speeds up the process by 30 % .
Insight and approach From this example , that I had in practice , I learned that graphic visualization is extremely important for understanding different problems and situations . Mapping as a process with all its advantages and disadvantages is the starting point for designing a new process . The graphic presentation in the group of participants in the process is suitable for opening constructive discussions . Participants in the process with the help of graphic visualization can recognize their place in the process and give a very clear overview . Also , in this way I can recognize my problems , but also problems in communication with other participants . Working together on the process and learning together helped us a lot , because we have very good results of the new process . In future work , I will use this example for design thinking and reference for other same or similar processes .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13465 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Page 1 of 2
Storytelling with Children of slums
“ People think that stories are shaped by people . In fact , it ’s the other way around . ”
— Terry Pratchett , Famous fantasy author
Challenge : I mostly work with children from economically deprived families or vulnerable backgrounds . These children face oppression , humiliation and exploitation . They do not have access to education , sports or medicine . Hence , it ’s easy to lure them to antisocial activities .
My challenge is to keep them motivated to get into free school to make them eligible for higher study and engage them into sports that they do n’t get into antisocial activities . It ’s a difficult task but I do it happily with storytelling .
Ref . Video of storytelling tool from week 2 of the course
Selection : Have you ever seen a child get ready for bed faster when you offer to tell him or her a story ? When kids have this to look forward to , their eyes light up , they rush through the bathroom and get changed into their pyjamas . Stories are magical to children . They are to adults , too . Ask any trainer or teacher – the easiest way to get a room ’s attention is to use the opening line , “ I want to tell you a story . ” People stop talking and pay attention . Everyone loves a story ; none of us is ever too ‘ old ’ for a story .
Hence , I share lot of motivational stories of legends who were born in poor families and later made a name for themselves . These stories help them to visualise a better future and a glimpse of hopes . You need to connect with your audience .
Ref . Video of storytelling tool from week 2 of the course
Application : I along with few team members of Corporate Social Responsibility team , applied story telling to these slum children . We identified and segregated children into three different groups based upon their age and interests . We shared stories with lots of audio and videos to give them a clear visualisation . We shared great inspirational stories about academicians , sport persons , poets , leaders .
Page 2 of 2
We guided them how to study with fun that they do n’t become fearful about formal schools . We gave them sporting equipment too . Few needed individual attention and the needed more stories !
We introduced a reward mechanism . If a child study or play in proper manner they are going to get some more story may be few funny stories . It helped and worked like anything .
Insight : I really got good insight by telling stories to children from vulnerable backgrounds . They listen , they question and you need an answer which is logical . Hence you need to be prepared , you just simply ca n’t sale dreams .
It is evident from above that your story should have significant amount of data that a child who does not have much exposure can relate too . You need to engage every singly audience to your story to get the desired result .
Approach : I would select storytelling with more information and relatable reference . Since I discovered that the most valuable aspect is the shared insights and learning and feedback , next time I would use the storytelling activity as a starting point for a series of design thinking activities . Then the revised approach would be with a persona who achieved heights from similar background instead of only audio and videos .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Page 1 of 2
Storytelling with Children of slums
“ People think that stories are shaped by people . In fact , it ’s the other way around . ”
— Terry Pratchett , Famous fantasy author
Challenge : I mostly work with children from economically deprived families or vulnerable backgrounds . These children face oppression , humiliation and exploitation . They do not have access to education , sports or medicine . Hence , it ’s easy to lure them to antisocial activities .
My challenge is to keep them motivated to get into free school to make them eligible for higher study and engage them into sports that they do n’t get into antisocial activities . It ’s a difficult task but I do it happily with storytelling .
Ref . Video of storytelling tool from week 2 of the course
Selection : Have you ever seen a child get ready for bed faster when you offer to tell him or her a story ? When kids have this to look forward to , their eyes light up , they rush through the bathroom and get changed into their pyjamas . Stories are magical to children . They are to adults , too . Ask any trainer or teacher – the easiest way to get a room ’s attention is to use the opening line , “ I want to tell you a story . ” People stop talking and pay attention . Everyone loves a story ; none of us is ever too ‘ old ’ for a story .
Hence , I share lot of motivational stories of legends who were born in poor families and later made a name for themselves . These stories help them to visualise a better future and a glimpse of hopes . You need to connect with your audience .
Ref . Video of storytelling tool from week 2 of the course
Application : I along with few team members of Corporate Social Responsibility team , applied story telling to these slum children . We identified and segregated children into three different groups based upon their age and interests . We shared stories with lots of audio and videos to give them a clear visualisation . We shared great inspirational stories about academicians , sport persons , poets , leaders .
Page 2 of 2
We guided them how to study with fun that they do n’t become fearful about formal schools . We gave them sporting equipment too . Few needed individual attention and the needed more stories !
We introduced a reward mechanism . If a child study or play in proper manner they are going to get some more story may be few funny stories . It helped and worked like anything .
Insight : I really got good insight by telling stories to children from vulnerable backgrounds . They listen , they question and you need an answer which is logical . Hence you need to be prepared , you just simply ca n’t sale dreams .
It is evident from above that your story should have significant amount of data that a child who does not have much exposure can relate too . You need to engage every singly audience to your story to get the desired result .
Approach : I would select storytelling with more information and relatable reference . Since I discovered that the most valuable aspect is the shared insights and learning and feedback , next time I would use the storytelling activity as a starting point for a series of design thinking activities . Then the revised approach would be with a persona who achieved heights from similar background instead of only audio and videos .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22071 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection- Learning Launch to test the POS Systems in Small Grocery Stores in India
Challenge
In India , there are approx . 12 million small grocery retail shops what we call them as “ Mom and Pop ” stores also , they constitute approx . 98 % of grocery retail market in India in terms of market size but almost 95 % of them do not use any kind of digital tool or Point of Sales ( POS ) Machine for their business operations . This results in various challenges to these retailers like slow speed of operations with slower check outs , virtually no control on their inventories or purchase , no customer data or analysis to fall back upon for selection of their product assortments , no control on promotions offered by large brands and FMCG companies at these stores and last but not the least all this culminates in to no shopping experience to their consumers despite them controlling such huge pie of the market .
An absence of a structured Point of Sales ( POS ) system with order taking terminals , QR code scanner and receipt printer etc . acts as a steep barrier in their business growth compared to super markets and convenience stores of the organized chains which are now eating in to their market share even in rural and semi - rural Indian market .
My company in to Franchise Retail Network of small Grocers have completed a detailed assimilation of Retailers paint point through interviews , market research , specific requirements of Indian grocers for the POS machine , established hypothesis and key assumptions to create a POS system as per Indian market needs and conditions as most of these stores have very limited space . We had completed our first prototype , prioritize our key assumptions for customers , execution and dependability along with scalability and were ready to experiment with our POS machine in real market place .
Selection and Application
Since we have already completed our core hypothesis , had prioritized our key assumptions and finalized the design test for our POS , we had decided to use the Learning launch tool to quickly experiment with select 10 stores in different geographies with different consumer base and SEC income groups .
Our primary objective was to give a very seamless POS solution to these Retailers as most of them are family run stores and often managed by senior citizens or people with basic understanding of technology , Our first two primary targets were to solve their huge problems of taking orders by scanning the bar codes so as to accurately record sales data , brand wise data in to the data base tables and also to enable very simple feature for them to take in to account their purchases as in absence of purchase and sales entries , they often do not know when to replenish their 20 % stocks that gives them 80 % sales and how to avoid unnecessary stock up of slow moving sku ’s to eliminate their small capital flow .
Clearly our objective was to design an India centric product and some hardware that could even stand the heat and dust at these stores spread across this vast country , so the common feedback which we had gathered during the data immersion and collection process , we had created very bold font for favorite sku ’s which these retailers can tag and move to the right hand of their POS screens , ideally
there are 200 - 250 items that generates 85 % of sales in these stores and we put all those items in to favorite category so that the retailers can easily find them on right hand side on their POS with easy search options . We used bright Red and Green colors for products in good quantity in stocks or products with low quantity in stocks .
We had also put one of our Designers at each of these 10 stores for full 16 hours of operations to carefully monitor the key assumptions and how they are faring in real time operations as people who have written the code can easily understand the dynamics of any exclusion or inclusion of features .
We gave some basic features that were not available in established POS companies and they were purely based on the retailer ’s feedback only :
1 . Generally these stores are manned by 1 person only and sometime there are 2 - 3 customers at
the counter , so we had given them the options to open new sales entry window and even to hold the window of any existing customer in case he or she needs to select more items , at one point of time , retailer can open 10 windows .
2 . In India , there is a norm of offering monthly credit to the customers by these retailers and by
now they have recorded them in their manual diaries , where there was a potential risk of forgetting any entry and thus a significant loss is highly probable , so we have given them a feature in which they can check out a kart as paid in cash or card or “ By Credit “ . This feature enables them to record and receipt of their credit amounts with 100 % accuracy .
3 . Perhaps globally , only India is a country where there is a culture of Maximum Retail Price ( MRP )
that comes as printed price on the product pack and Sales price ( The price offered by the retailer after some discount , often it comes out from their own margin ) , so here we had introduced a feature where they can adjust their Sales price whenever they scan any product and save it in their local data base to analyze and maintain price parity with their competitors .
So we had lot of confirming data and appreciations coming both at our end from these retailers about our POS after 45 days of trials , we have successfully applied the learning launch tool and establish the fact that the product by us is better than the alternatives available in the market and it clearly addresses the specific needs of the consumers or the Indian grocers . All the key assumptions and design criteria were tested in the real time market conditions where a select group of 10 retailers run their stores on these POS machines and had created substantial data on their sales , consumer , product movement , purchase trends etc . and for the first time they had been able to create their provisional P&L ’s .
Insight
During this pilot at 10 Stores , we had gained more specific insights to our design process and one thing that came up as a surprise and a revolution both was the sheer fact that despite FMCG brands spending millions of dollars in marketing their offers at these stores , there was no clear visibility to both retailer and the consumers about various price offers and buy 1 get 1 scheme etc . etc . , We saw with our own eyes that retailers were not offering the right promotions to the customers unintentionally .
We immediately jotted this core insight and started working on our visualization process for a new feature which got launched few months that enabled the retailer to discover the related offer on any product once they scan their bar codes and the system also tells them the inventory of the offer on go at
the same time on the POS screen , this had resulted in high penetration and awareness of these offers and acted as win win for both customer and retailers .
Approach
The successful trial and learning launch of our POS system at these 10 stores have opened various other dimensions for our entire team and we have got a huge pile of data that was previously not visible in the absence of any digitization at these retailers , the data about customers , brands , products , price mapping , geographic dimensions and demographic dimensions was so robust that we could do wonders in further product enhancements , this paved way to use “ Mind Mapping “ Tool in our next set of developments specially in the “ MIS ” system that we are designing now to look for the specific patterns and trends per store , city , state , zone , brand , sku and market wise .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection- Learning Launch to test the POS Systems in Small Grocery Stores in India
Challenge
In India , there are approx . 12 million small grocery retail shops what we call them as “ Mom and Pop ” stores also , they constitute approx . 98 % of grocery retail market in India in terms of market size but almost 95 % of them do not use any kind of digital tool or Point of Sales ( POS ) Machine for their business operations . This results in various challenges to these retailers like slow speed of operations with slower check outs , virtually no control on their inventories or purchase , no customer data or analysis to fall back upon for selection of their product assortments , no control on promotions offered by large brands and FMCG companies at these stores and last but not the least all this culminates in to no shopping experience to their consumers despite them controlling such huge pie of the market .
An absence of a structured Point of Sales ( POS ) system with order taking terminals , QR code scanner and receipt printer etc . acts as a steep barrier in their business growth compared to super markets and convenience stores of the organized chains which are now eating in to their market share even in rural and semi - rural Indian market .
My company in to Franchise Retail Network of small Grocers have completed a detailed assimilation of Retailers paint point through interviews , market research , specific requirements of Indian grocers for the POS machine , established hypothesis and key assumptions to create a POS system as per Indian market needs and conditions as most of these stores have very limited space . We had completed our first prototype , prioritize our key assumptions for customers , execution and dependability along with scalability and were ready to experiment with our POS machine in real market place .
Selection and Application
Since we have already completed our core hypothesis , had prioritized our key assumptions and finalized the design test for our POS , we had decided to use the Learning launch tool to quickly experiment with select 10 stores in different geographies with different consumer base and SEC income groups .
Our primary objective was to give a very seamless POS solution to these Retailers as most of them are family run stores and often managed by senior citizens or people with basic understanding of technology , Our first two primary targets were to solve their huge problems of taking orders by scanning the bar codes so as to accurately record sales data , brand wise data in to the data base tables and also to enable very simple feature for them to take in to account their purchases as in absence of purchase and sales entries , they often do not know when to replenish their 20 % stocks that gives them 80 % sales and how to avoid unnecessary stock up of slow moving sku ’s to eliminate their small capital flow .
Clearly our objective was to design an India centric product and some hardware that could even stand the heat and dust at these stores spread across this vast country , so the common feedback which we had gathered during the data immersion and collection process , we had created very bold font for favorite sku ’s which these retailers can tag and move to the right hand of their POS screens , ideally
there are 200 - 250 items that generates 85 % of sales in these stores and we put all those items in to favorite category so that the retailers can easily find them on right hand side on their POS with easy search options . We used bright Red and Green colors for products in good quantity in stocks or products with low quantity in stocks .
We had also put one of our Designers at each of these 10 stores for full 16 hours of operations to carefully monitor the key assumptions and how they are faring in real time operations as people who have written the code can easily understand the dynamics of any exclusion or inclusion of features .
We gave some basic features that were not available in established POS companies and they were purely based on the retailer ’s feedback only :
1 . Generally these stores are manned by 1 person only and sometime there are 2 - 3 customers at
the counter , so we had given them the options to open new sales entry window and even to hold the window of any existing customer in case he or she needs to select more items , at one point of time , retailer can open 10 windows .
2 . In India , there is a norm of offering monthly credit to the customers by these retailers and by
now they have recorded them in their manual diaries , where there was a potential risk of forgetting any entry and thus a significant loss is highly probable , so we have given them a feature in which they can check out a kart as paid in cash or card or “ By Credit “ . This feature enables them to record and receipt of their credit amounts with 100 % accuracy .
3 . Perhaps globally , only India is a country where there is a culture of Maximum Retail Price ( MRP )
that comes as printed price on the product pack and Sales price ( The price offered by the retailer after some discount , often it comes out from their own margin ) , so here we had introduced a feature where they can adjust their Sales price whenever they scan any product and save it in their local data base to analyze and maintain price parity with their competitors .
So we had lot of confirming data and appreciations coming both at our end from these retailers about our POS after 45 days of trials , we have successfully applied the learning launch tool and establish the fact that the product by us is better than the alternatives available in the market and it clearly addresses the specific needs of the consumers or the Indian grocers . All the key assumptions and design criteria were tested in the real time market conditions where a select group of 10 retailers run their stores on these POS machines and had created substantial data on their sales , consumer , product movement , purchase trends etc . and for the first time they had been able to create their provisional P&L ’s .
Insight
During this pilot at 10 Stores , we had gained more specific insights to our design process and one thing that came up as a surprise and a revolution both was the sheer fact that despite FMCG brands spending millions of dollars in marketing their offers at these stores , there was no clear visibility to both retailer and the consumers about various price offers and buy 1 get 1 scheme etc . etc . , We saw with our own eyes that retailers were not offering the right promotions to the customers unintentionally .
We immediately jotted this core insight and started working on our visualization process for a new feature which got launched few months that enabled the retailer to discover the related offer on any product once they scan their bar codes and the system also tells them the inventory of the offer on go at
the same time on the POS screen , this had resulted in high penetration and awareness of these offers and acted as win win for both customer and retailers .
Approach
The successful trial and learning launch of our POS system at these 10 stores have opened various other dimensions for our entire team and we have got a huge pile of data that was previously not visible in the absence of any digitization at these retailers , the data about customers , brands , products , price mapping , geographic dimensions and demographic dimensions was so robust that we could do wonders in further product enhancements , this paved way to use “ Mind Mapping “ Tool in our next set of developments specially in the “ MIS ” system that we are designing now to look for the specific patterns and trends per store , city , state , zone , brand , sku and market wise .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19976 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
In 2010 , Smart Communications , the leading telecommunications company in the Philippines was struggling to convert subscribers from regular call and SMS services into mobile data . I was part of the marketing team and was tasked to influence subscriber behavior towards mobile internet use .
With the competitor network having the younger subscribers who are part of higher socio - economic class , converting them to mobile data users was relatively easier .
Majority of Smart subscribers still relied heavily on WiFi at home or FREE WiFi in public spaces . Although there was a need for internet on - the - go , that was outweighed by their fear of being overcharged and billed an exorbitant amount . They also did not know how to go about activating and using internet on their phone .
There was room to educate them properly to address their fears through proper use and rate charging of mobile internet .
For this challenge , a learning launch strategy was employed . This controlled type of pilot launch allowed us to get feedback right away and improve the product before launching to a bigger base .
Application
To activate more mobile data users , a low priced sachet mobile data offer was made . Due to the lower price entry barrier , it was perceived that subscribers would be more open to avail and try it out . They would be less averse in using mobile internet products in the future .
Facebook49 was launched , it ’s a 30 - day Facebook only mobile internet access for as low as P49 , other apps and sites will be charged the default rate of Php5/15 minutes .
Since it was a pilot launch , it was limited to SMS subscription channel and only offered to subscribers who are part of a certain lower end rate plan . Promotions and communications also remain targeted so as not to confuse the rest of the subscriber base who are not allowed to avail .
It was a good thing that it was launched to a small base first , feedback was received that there are charges from other apps due to background refresh and accidental use from browser . To address this dissatisfactory user experience , a paywall was created which disables connectivity to apps and sites outside of Facebook , when trying to access they will be redirected to the paywall wherein they can avail other mobile internet offers that are compatible for use in apps and sites outside of Facebook . This paywall is activated as soon as the subscription to the offer goes through . It ensures that there will be no unnecessary charges and there is transparency in use of mobile internet .
Insight & Approach
Because of the learning launch , I realized the importance of having a fast and efficient feedback channels . Although there are efforts in building insights - based products around the customer , there is still merit in receiving actual feedback as the product is used .
I also realized the importance of reacting right away , if dissatisfaction is left unchecked it will lead to churn of subscribers and negative brand equity which may cause ripples in social media platforms and in personal circles .
Next time , given a challenge such as this , I would probably do a learning launch within a much smaller base . I ’d like to keep close contact with them to efficiently gather insights and possible improvements before rolling it out to a bigger audience .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
In 2010 , Smart Communications , the leading telecommunications company in the Philippines was struggling to convert subscribers from regular call and SMS services into mobile data . I was part of the marketing team and was tasked to influence subscriber behavior towards mobile internet use .
With the competitor network having the younger subscribers who are part of higher socio - economic class , converting them to mobile data users was relatively easier .
Majority of Smart subscribers still relied heavily on WiFi at home or FREE WiFi in public spaces . Although there was a need for internet on - the - go , that was outweighed by their fear of being overcharged and billed an exorbitant amount . They also did not know how to go about activating and using internet on their phone .
There was room to educate them properly to address their fears through proper use and rate charging of mobile internet .
For this challenge , a learning launch strategy was employed . This controlled type of pilot launch allowed us to get feedback right away and improve the product before launching to a bigger base .
Application
To activate more mobile data users , a low priced sachet mobile data offer was made . Due to the lower price entry barrier , it was perceived that subscribers would be more open to avail and try it out . They would be less averse in using mobile internet products in the future .
Facebook49 was launched , it ’s a 30 - day Facebook only mobile internet access for as low as P49 , other apps and sites will be charged the default rate of Php5/15 minutes .
Since it was a pilot launch , it was limited to SMS subscription channel and only offered to subscribers who are part of a certain lower end rate plan . Promotions and communications also remain targeted so as not to confuse the rest of the subscriber base who are not allowed to avail .
It was a good thing that it was launched to a small base first , feedback was received that there are charges from other apps due to background refresh and accidental use from browser . To address this dissatisfactory user experience , a paywall was created which disables connectivity to apps and sites outside of Facebook , when trying to access they will be redirected to the paywall wherein they can avail other mobile internet offers that are compatible for use in apps and sites outside of Facebook . This paywall is activated as soon as the subscription to the offer goes through . It ensures that there will be no unnecessary charges and there is transparency in use of mobile internet .
Insight & Approach
Because of the learning launch , I realized the importance of having a fast and efficient feedback channels . Although there are efforts in building insights - based products around the customer , there is still merit in receiving actual feedback as the product is used .
I also realized the importance of reacting right away , if dissatisfaction is left unchecked it will lead to churn of subscribers and negative brand equity which may cause ripples in social media platforms and in personal circles .
Next time , given a challenge such as this , I would probably do a learning launch within a much smaller base . I ’d like to keep close contact with them to efficiently gather insights and possible improvements before rolling it out to a bigger audience .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13860 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for innovation final reflection
The Challenge :
The challenge I have currently been facing has been which graduate school and program will be the best for me to apply to in the fall . I hold a BFA in Dramatic Arts and my emphasis was costume design . I have designed shows professionally as an independent artist , and have also designed and made boutique children ’s clothing . I never thought of it this way , but realize much later that I have been a practicing entrepreneur for many years . We are coming into an age where social , lifestyle , and arts entrepreneurial businesses are thriving and it makes me so very excited . My plan is to combine my arts background with entrepreneurship for researching and teaching .
The Selection :
As I reflected on the lectures and design tools , the Visualization Tool from the first module struck the right chord with me . Brooks defined the tool as one that “ makes the idea tangible and concrete , taking it beyond words along . ” I know that I am a visual learner , and I absolutely like when things are tangible , so this seemed the perfect tool to use . My goal was to get all the thoughts , research ideas , possible minors , and pretty much everything that inspires me down on paper and try to steer it all into a cohesive direction .
The Application :
I began by listing my repertoire . I chose to organize my talents and attributes into three categories : Career , Personal , and Family . Seeing it down on paper affected me profoundly . I come from an abusive childhood ( all types , unfortunately ) and self - esteem has been something I struggle with even decades later . After the repertoire , I made out ( lots ! ) of sticky notes with all of the things that stir me , that inspire creativity in me , and that intrigue me about the fields of arts and business . Matching some of them up with my repertoire brought the realization that I really did have tangible experience that I could share , teach , and build upon . Finally , I took the “ anything ’s possible ” outlook and narrowed the schools down to about 8 top choices . For each , I listed as many pro ’s and con ’s as I could think of , and matched up my interests with each program ’s faculty specialties and research . In the end , the University of Manchester looks like a clear winner .
The Insight :
The Design Thinking course has flexed my brain in so many ways . I am happy to look at and approach problems in new ways . It would seem I took this course at just the right time , for the tools feel like a cohesion that has brought my thoughts about graduate school into focus . It also has opened up another interest for me that I would like to pursue while in graduate school , and perhaps teach after graduate school . The Visualization Tool felt like putting together a jigsaw puzzle that does n’t show you a finished picture . I did n’t know what the picture would look like , I just knew I had all
these pieces and that they fit together somehow . Visualization gave me the finished picture .
The Approach :
I do n’t think I would choose to use another tool for this particular challenge . It really felt like the best fit for the project . If I repeated the process , I might organize it not by school , but by academician and their respective fields , just to see the result that would bring . In the end , however , it will come down to the fit of the faculty , the school itself , and the location .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for innovation final reflection
The Challenge :
The challenge I have currently been facing has been which graduate school and program will be the best for me to apply to in the fall . I hold a BFA in Dramatic Arts and my emphasis was costume design . I have designed shows professionally as an independent artist , and have also designed and made boutique children ’s clothing . I never thought of it this way , but realize much later that I have been a practicing entrepreneur for many years . We are coming into an age where social , lifestyle , and arts entrepreneurial businesses are thriving and it makes me so very excited . My plan is to combine my arts background with entrepreneurship for researching and teaching .
The Selection :
As I reflected on the lectures and design tools , the Visualization Tool from the first module struck the right chord with me . Brooks defined the tool as one that “ makes the idea tangible and concrete , taking it beyond words along . ” I know that I am a visual learner , and I absolutely like when things are tangible , so this seemed the perfect tool to use . My goal was to get all the thoughts , research ideas , possible minors , and pretty much everything that inspires me down on paper and try to steer it all into a cohesive direction .
The Application :
I began by listing my repertoire . I chose to organize my talents and attributes into three categories : Career , Personal , and Family . Seeing it down on paper affected me profoundly . I come from an abusive childhood ( all types , unfortunately ) and self - esteem has been something I struggle with even decades later . After the repertoire , I made out ( lots ! ) of sticky notes with all of the things that stir me , that inspire creativity in me , and that intrigue me about the fields of arts and business . Matching some of them up with my repertoire brought the realization that I really did have tangible experience that I could share , teach , and build upon . Finally , I took the “ anything ’s possible ” outlook and narrowed the schools down to about 8 top choices . For each , I listed as many pro ’s and con ’s as I could think of , and matched up my interests with each program ’s faculty specialties and research . In the end , the University of Manchester looks like a clear winner .
The Insight :
The Design Thinking course has flexed my brain in so many ways . I am happy to look at and approach problems in new ways . It would seem I took this course at just the right time , for the tools feel like a cohesion that has brought my thoughts about graduate school into focus . It also has opened up another interest for me that I would like to pursue while in graduate school , and perhaps teach after graduate school . The Visualization Tool felt like putting together a jigsaw puzzle that does n’t show you a finished picture . I did n’t know what the picture would look like , I just knew I had all
these pieces and that they fit together somehow . Visualization gave me the finished picture .
The Approach :
I do n’t think I would choose to use another tool for this particular challenge . It really felt like the best fit for the project . If I repeated the process , I might organize it not by school , but by academician and their respective fields , just to see the result that would bring . In the end , however , it will come down to the fit of the faculty , the school itself , and the location .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18741 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge Reflection - Storytelling
Challenge & Selection
Hello ! I work in private economic policy research agency in South Korea . We devise policies that
can solve problems the local government is facing , and submit them to the local government for
references . The more successful the policy becomes , the higher profit we gain . I took this course to
make some creative ideas when I face challenges with devising policies .
South Korea ’s current problem is that the population is aging drastically , and there are many
senior citizens living alone with no family . This is a severe problem to the local government as well .
Not only the number of these citizens are increasing , the suicide rate of these citizens is growing
as well . Our agency has worked really hard to make policies solving this problem . We suggested
polices that provide more subsides to the elderlies , but the rate did n’t seem to decrease . We also
used many tools and did a lot of surveys figuring out what the fundamental problem is , but were n’t
successful as well . Taking this course , I thought maybe storytelling could be a proper design tool
that I can give a shot , finding out what factors make the elderlies so depressive .
I learned that storytelling is not just simply telling sloppy stories to the audience . From the video
I watched , I learned that the emotional connection with the people we give storytelling is really
important . It has to captivate the audience to change their perceptions .
Application
I discussed with my agency about this plan , and we carried out a conversation with 20 chosen
elderly people who were above 65 years old . All of them lived alone for at least 5 years and they
all showed symptoms of depression . This was a huge change because we used to do surveys on
paper and it was a first time to actually invite them and have a real ‘ face to face talk . ’ When they
all gathered , I started my storytelling . I told them about my grandfather who lived alone for a long
time , but had quite a decent life thanks to the subsidies from the government which were enough
to go traveling sometimes and have some nice meals occasionally . I also told them about all kinds
of subsidies from the local government they can get , since I thought that many of them were not
aware of these things . I believed that my storytelling would be quite effective , but many of them ’s
reaction were lukewarm . Then , an old woman wanted to make a speech as well , so I let her . She
told me that money is not an essential problem and the subsides were enough to make a living .
She told me that all she wants is to see her children and grandchildren more often , or at least have
a talk with any people . She says the most thing that makes her frustrated is sitting on a couch every
single day watching TV shows . Many other people nodded when she spoke and agreed with her
speech , bemoaning their lonely life . I listen carefully to all of their speech , and I told them that my
grandfather had similar issues so he made a group with his neighbors . They had regular meetings ,
playing chess and having lunch together . I suggested that they can have these meetings as well ,
even though it was the first time they met each other . Some of them seemed quite interested in it .
Insight & Approach
I always thought that ‘ social connection ’ could be one of the factors , but our agency did n’t focus
on these factors since we thought that they were minor problems comparing with monetary issues .
Few ideas started to pop out of my brain . I started thinking that it would be nice to make a social
network between the elderlies who needed to have social relationships . However , the problem was
that SNS would not work for them because most of them do n’t know how to use internet . I thought
that maybe I could use ‘ Journey Mapping Tool ’ , which was mentioned earlier in the course . I could
enter their lives temporarily , observing their daily life and figuring out how I can make social network
between them in a way they can comprehend .
Furthermore , I thought that providing them jobs would also be an excellent method to help them
be socially involved , and also be financially independent . Even though the kinds of jobs would be
limited , I believed most of them might find jobs that they are capable of based on their previous
occupations , if the government help them . Visualization could be a method that I could use when
devising the policy , asking them to create a collage of image of the jobs they want to have during
the rest of their lives .
I told the agency about these ideas and most of them were quite satisfied , commenting that it
would make a good policy if specific details are added . After all , storytelling performed a huge role
for my career .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge Reflection - Storytelling
Challenge & Selection
Hello ! I work in private economic policy research agency in South Korea . We devise policies that
can solve problems the local government is facing , and submit them to the local government for
references . The more successful the policy becomes , the higher profit we gain . I took this course to
make some creative ideas when I face challenges with devising policies .
South Korea ’s current problem is that the population is aging drastically , and there are many
senior citizens living alone with no family . This is a severe problem to the local government as well .
Not only the number of these citizens are increasing , the suicide rate of these citizens is growing
as well . Our agency has worked really hard to make policies solving this problem . We suggested
polices that provide more subsides to the elderlies , but the rate did n’t seem to decrease . We also
used many tools and did a lot of surveys figuring out what the fundamental problem is , but were n’t
successful as well . Taking this course , I thought maybe storytelling could be a proper design tool
that I can give a shot , finding out what factors make the elderlies so depressive .
I learned that storytelling is not just simply telling sloppy stories to the audience . From the video
I watched , I learned that the emotional connection with the people we give storytelling is really
important . It has to captivate the audience to change their perceptions .
Application
I discussed with my agency about this plan , and we carried out a conversation with 20 chosen
elderly people who were above 65 years old . All of them lived alone for at least 5 years and they
all showed symptoms of depression . This was a huge change because we used to do surveys on
paper and it was a first time to actually invite them and have a real ‘ face to face talk . ’ When they
all gathered , I started my storytelling . I told them about my grandfather who lived alone for a long
time , but had quite a decent life thanks to the subsidies from the government which were enough
to go traveling sometimes and have some nice meals occasionally . I also told them about all kinds
of subsidies from the local government they can get , since I thought that many of them were not
aware of these things . I believed that my storytelling would be quite effective , but many of them ’s
reaction were lukewarm . Then , an old woman wanted to make a speech as well , so I let her . She
told me that money is not an essential problem and the subsides were enough to make a living .
She told me that all she wants is to see her children and grandchildren more often , or at least have
a talk with any people . She says the most thing that makes her frustrated is sitting on a couch every
single day watching TV shows . Many other people nodded when she spoke and agreed with her
speech , bemoaning their lonely life . I listen carefully to all of their speech , and I told them that my
grandfather had similar issues so he made a group with his neighbors . They had regular meetings ,
playing chess and having lunch together . I suggested that they can have these meetings as well ,
even though it was the first time they met each other . Some of them seemed quite interested in it .
Insight & Approach
I always thought that ‘ social connection ’ could be one of the factors , but our agency did n’t focus
on these factors since we thought that they were minor problems comparing with monetary issues .
Few ideas started to pop out of my brain . I started thinking that it would be nice to make a social
network between the elderlies who needed to have social relationships . However , the problem was
that SNS would not work for them because most of them do n’t know how to use internet . I thought
that maybe I could use ‘ Journey Mapping Tool ’ , which was mentioned earlier in the course . I could
enter their lives temporarily , observing their daily life and figuring out how I can make social network
between them in a way they can comprehend .
Furthermore , I thought that providing them jobs would also be an excellent method to help them
be socially involved , and also be financially independent . Even though the kinds of jobs would be
limited , I believed most of them might find jobs that they are capable of based on their previous
occupations , if the government help them . Visualization could be a method that I could use when
devising the policy , asking them to create a collage of image of the jobs they want to have during
the rest of their lives .
I told the agency about these ideas and most of them were quite satisfied , commenting that it
would make a good policy if specific details are added . After all , storytelling performed a huge role
for my career .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14609 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Instructor : Isabel Yomna
BY : Isabel Yomna I 12 August 2021
DESIGN THINKING FOR
INNOVATION - PEER - GRADED ASSIGNMENT : REFLECTION
Challenge :
I work as a senior analyst at Abu Dhabi Quality and Conformity Council ( QCC ) . My role is to
gather and interpret data of different clients in order to suggest reasonable actions . However , I face
a few challenges that come in my way to produce the best strategies . One major challenge is the
relationship of some performance indicators with the strategic objectives of external parties , as
well as the absence of a timely response from the relevant parties . Sometimes the quality
performance indicators differ from the strategic objectives of external parties which results in
certain discrepancies . Similarly , another challenge is the delay in the delivery of scorecards in
some sectors due to their working association with other third party service providers . This
challenge results in a delayed outcome from our organization as well because of the overall delay .
Such delays can also ultimately impact the quality performance of those sectors , when they fail to
deliver on time .
Selection :
As per the challenges mentioned above , I used the storytelling tool in order to understand the
objectives of their parties and at the same time compel them to switch to better alternatives by
emphasizing on the stories and their positive outcomes .
Application :
In order to deal with the challenges , I used the storytelling tool . I started by telling the relevant
parties a story in which a company failed to reach its optimum production capacity and outcomes
because of its poor performance indicators that did not match with the strategic objectives of that
company . I was able to empathize with them and know their challenges in detail , so that I could
provide them possible solutions for their quality performance . It is extremely important for the
performance indicators to be designed and measured across the strategic objectives of the
company ; otherwise , there is no point of focusing on them . I explained to them that strategy is a
main part of any business and in order to achieve the strategies , a business has to be on the right
path in terms of measuring its performance as well . The performance indicators need to be relevant
or else they can lead to incompletion of strategic objectives . The story part also included a scenario
in which a company ’s quality was highly compromised due to its delay of delivering the timely
information . It was meant to target the sectors that delay the delivery of scorecards due to delays
by their third party service providers . Such sectors also receive a negative customer feedback .
However , the story helped them in realizing the importance of timely deliveries by pushing their
service providers as well to deliver information on time .
Insight :
The idea of implementing storytelling tool overall proved to be beneficial , as the external parties
shifted to a more responsible approach of devising performance indicators that matched with their
strategic objectives , and ultimately helped them in gaining better results . However , it could not
really prove the best for those sectors that faced delays from their service providers because
ultimately they are dependent on them and can only rely on them to deliver on time , even after
emphasizing the need of urgency .
Approach :
The overall approach opted for the challenges at QCC proved to be fruitful for certain businesses
and not all businesses . This is because all businesses have their own different modes of operations
and performance indicators that comply with their overall strategic objectives , and so a storytelling
could not prove beneficial for all , as it could not deal with the situation of every business . In future ,
I wish to focus more on a tool or approach that could cater all kinds of businesses and their quality
needs .
| EMAIL:
ID_NUM:
NAME_STUDENT: Isabel Yomna
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Instructor : Isabel Yomna
BY : Isabel Yomna I 12 August 2021
DESIGN THINKING FOR
INNOVATION - PEER - GRADED ASSIGNMENT : REFLECTION
Challenge :
I work as a senior analyst at Abu Dhabi Quality and Conformity Council ( QCC ) . My role is to
gather and interpret data of different clients in order to suggest reasonable actions . However , I face
a few challenges that come in my way to produce the best strategies . One major challenge is the
relationship of some performance indicators with the strategic objectives of external parties , as
well as the absence of a timely response from the relevant parties . Sometimes the quality
performance indicators differ from the strategic objectives of external parties which results in
certain discrepancies . Similarly , another challenge is the delay in the delivery of scorecards in
some sectors due to their working association with other third party service providers . This
challenge results in a delayed outcome from our organization as well because of the overall delay .
Such delays can also ultimately impact the quality performance of those sectors , when they fail to
deliver on time .
Selection :
As per the challenges mentioned above , I used the storytelling tool in order to understand the
objectives of their parties and at the same time compel them to switch to better alternatives by
emphasizing on the stories and their positive outcomes .
Application :
In order to deal with the challenges , I used the storytelling tool . I started by telling the relevant
parties a story in which a company failed to reach its optimum production capacity and outcomes
because of its poor performance indicators that did not match with the strategic objectives of that
company . I was able to empathize with them and know their challenges in detail , so that I could
provide them possible solutions for their quality performance . It is extremely important for the
performance indicators to be designed and measured across the strategic objectives of the
company ; otherwise , there is no point of focusing on them . I explained to them that strategy is a
main part of any business and in order to achieve the strategies , a business has to be on the right
path in terms of measuring its performance as well . The performance indicators need to be relevant
or else they can lead to incompletion of strategic objectives . The story part also included a scenario
in which a company ’s quality was highly compromised due to its delay of delivering the timely
information . It was meant to target the sectors that delay the delivery of scorecards due to delays
by their third party service providers . Such sectors also receive a negative customer feedback .
However , the story helped them in realizing the importance of timely deliveries by pushing their
service providers as well to deliver information on time .
Insight :
The idea of implementing storytelling tool overall proved to be beneficial , as the external parties
shifted to a more responsible approach of devising performance indicators that matched with their
strategic objectives , and ultimately helped them in gaining better results . However , it could not
really prove the best for those sectors that faced delays from their service providers because
ultimately they are dependent on them and can only rely on them to deliver on time , even after
emphasizing the need of urgency .
Approach :
The overall approach opted for the challenges at QCC proved to be fruitful for certain businesses
and not all businesses . This is because all businesses have their own different modes of operations
and performance indicators that comply with their overall strategic objectives , and so a storytelling
could not prove beneficial for all , as it could not deal with the situation of every business . In future ,
I wish to focus more on a tool or approach that could cater all kinds of businesses and their quality
needs .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Isabel Yomna"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 4600 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
• Challenge & selection : I have completed my B. Tech . in mechanical engineering and worked as a development engineer at a reputed & leading two - wheeler manufacturer in India . After a good experience there , I started working full time on my previous project along with my friends . The entrepreneurial journey is full of challenges at each and every stage , practically speaking , on a daily basis . You always have to believe in something to keep working and keeping yourself aligned . The key to this is motivating yourself and your team members . For this , I use story telling as an approach to motivate the team members . As per my experience , people tend to get more inspired by the real existing heroes than some fictional characters or a figure in the history . I captured this and now use the stories of successful entrepreneurs ’ journey to inspire my colleagues . As we operate in the field of electric vehicles , I use the journey of ‘ Texys ’ , a Bengaluru based electric two - wheeler start - up which is considered to be technology leader in the Indian market . The example is very recent as the company was established in 2013 only . So , my colleagues find it practical and doable . Whenever we face a low point or find it difficult to keep going forward , I come up with the story of this fantastic entrepreneurship journey .
• Application : We face the issues like technical problems not getting resolved and rejections from investors . Then to inspire , I start emphasizing the need of being good technically solid in our product . The technical problems faced by us are faced by the companies who are now in a technically top position in their respective industries . Soria was also started by colleagues and most of them being only from technical background . They learnt their way to manage the company along the way as company kept growing . So , when I told this story , my colleagues found the background and aspects of the story relating to our current situations . This connection makes them realize that we can also make it .
• Insight & approach : The major insight gained was the elevated level of team moral due to the story telling experiment . My colleagues imagined themselves in the shoes of the team members of Texys . As Texys continues to grow and bring marvels to the industry in India , we all felt the same way as we also want to do the same i.e. bring revolution to the society . The course made me realize the power of storytelling as a mode to inspire and influence . The soul purpose was to trigger the inner inspiration and it was made possible due the wonderful insight
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
• Challenge & selection : I have completed my B. Tech . in mechanical engineering and worked as a development engineer at a reputed & leading two - wheeler manufacturer in India . After a good experience there , I started working full time on my previous project along with my friends . The entrepreneurial journey is full of challenges at each and every stage , practically speaking , on a daily basis . You always have to believe in something to keep working and keeping yourself aligned . The key to this is motivating yourself and your team members . For this , I use story telling as an approach to motivate the team members . As per my experience , people tend to get more inspired by the real existing heroes than some fictional characters or a figure in the history . I captured this and now use the stories of successful entrepreneurs ’ journey to inspire my colleagues . As we operate in the field of electric vehicles , I use the journey of ‘ Texys ’ , a Bengaluru based electric two - wheeler start - up which is considered to be technology leader in the Indian market . The example is very recent as the company was established in 2013 only . So , my colleagues find it practical and doable . Whenever we face a low point or find it difficult to keep going forward , I come up with the story of this fantastic entrepreneurship journey .
• Application : We face the issues like technical problems not getting resolved and rejections from investors . Then to inspire , I start emphasizing the need of being good technically solid in our product . The technical problems faced by us are faced by the companies who are now in a technically top position in their respective industries . Soria was also started by colleagues and most of them being only from technical background . They learnt their way to manage the company along the way as company kept growing . So , when I told this story , my colleagues found the background and aspects of the story relating to our current situations . This connection makes them realize that we can also make it .
• Insight & approach : The major insight gained was the elevated level of team moral due to the story telling experiment . My colleagues imagined themselves in the shoes of the team members of Texys . As Texys continues to grow and bring marvels to the industry in India , we all felt the same way as we also want to do the same i.e. bring revolution to the society . The course made me realize the power of storytelling as a mode to inspire and influence . The soul purpose was to trigger the inner inspiration and it was made possible due the wonderful insight
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16990 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Challenge & Selection
Storytelling is an essential tool that I and many of our staff use at work . I work at a
daycare center in the infant / toddler wing ( 4 months – 2 years old ) . The preschool wing makes up the other half of the first floor of the building . We have many children raised on the infant side that funnel into the preschool program once they are of age . Most of the kids that come in have parents that work from 7am-6pm , so they spend a good majority of their time with us . This means it is imperative to be patient , understanding , and flexible . Sometimes , we will have children that may throw temper tantrums , act out , or display some other type of “ problematic ” behavior . In the infant wing , it is easier to address such issues because our class size is significantly smaller ( our ratio is 1 staff member per 3 children ) . However , class sizes are larger on the preschool side ( typically 6 - 8 children per staff member ) , so it can be more difficult to address individual concerns .
I had finished my shift one day and decided to visit the preschool side before I left . I
found two of my coworkers visibly frustrated with one boy in particular and I asked one of them what was going on . She informed me that the boy had been hitting his classmates , calling people names , and not listening to any of the female teachers ( he would listen to the male teachers , though ) . Instead of addressing his individual needs , my coworkers were becoming irritated with him not listening and would repeat themselves over and over . He was slipping through the cracks .
I decided to use the Storytelling tool to help deescalate this situation . The Storytelling
tool is essentially conveying a message that has logic . Often , it is used to create a sense of connection and unity . Storytelling creates a cause ; this cause has a larger purpose . For this particular situation , I used the Storytelling tool in order to gain a sense of comradery with my coworkers and for emotional connection- to open their hearts up a bit more to other things that may be going on in that little boy ’s life .
Application
I shared with my coworkers the story of a little girl I used to work with who had
displayed similar problematic behavior . One day , I was told to come to the preschool side to speak with a little girl ( will refer to her as “ Jane ” ) that used to be in my class when she was an infant . Her preschool teachers informed me that she had been acting out , hitting others , and refusing to participate in class activities . I ’ve known Jane since she was four months old and found this behavior out of character for her . I was also aware of the fact that Jane ’s dog had died about a week prior to this behavior . I had spoken to her father about it a couple days after it happened ( it was sudden and not of natural causes ) . Jane was very close to her dog- the first animal sound she ever learned was a bark . Her father showed us pictures of Jane riding around on her dog ’s back and of her crawling next to him on the floor . I had a suspicion that perhaps Jane ’s poor behavior was due to her coping with her dog ’s death . Children do not grieve the same way that adults do- their brains can not process heavy emotion like that for long periods
of time . That ’s why you will find them upset and angry one minute , and then up laughing and playing the next . They grieve in spurts . Insight / Approach
After I told my coworkers this story , you could see the anger and irritability slowly
vanish and in its place were empathy and sadness . The Storytelling tool was incredibly effective for this because it gave my coworkers a deeper understanding of what these children go through and how they process / deal with things . It reminded them that children are still people ( not just sweet , and loud , little energy balls ) . Children are far more observant than we give them credit for , and they feel so strongly . They need us as adults to show them appropriate responses to various emotional situations . One of my coworkers sat the little boy down and they talked for a while . Turns out , the little boy was angry at his mother because she was having another baby . From there , my coworker was able to talk with the boy about his feelings regarding the situation and what they can do from there to make things work in class . That individual attention was just what he needed , and it made class easier for everybody .
Next time , I would definitely reuse the Storytelling tool . I find it to be such a necessity
when trying to connect with someone on a deeper level , or to get someone to understand a concept . It worked well this time and I ’m happy to have had it in my mental toolbox .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Challenge & Selection
Storytelling is an essential tool that I and many of our staff use at work . I work at a
daycare center in the infant / toddler wing ( 4 months – 2 years old ) . The preschool wing makes up the other half of the first floor of the building . We have many children raised on the infant side that funnel into the preschool program once they are of age . Most of the kids that come in have parents that work from 7am-6pm , so they spend a good majority of their time with us . This means it is imperative to be patient , understanding , and flexible . Sometimes , we will have children that may throw temper tantrums , act out , or display some other type of “ problematic ” behavior . In the infant wing , it is easier to address such issues because our class size is significantly smaller ( our ratio is 1 staff member per 3 children ) . However , class sizes are larger on the preschool side ( typically 6 - 8 children per staff member ) , so it can be more difficult to address individual concerns .
I had finished my shift one day and decided to visit the preschool side before I left . I
found two of my coworkers visibly frustrated with one boy in particular and I asked one of them what was going on . She informed me that the boy had been hitting his classmates , calling people names , and not listening to any of the female teachers ( he would listen to the male teachers , though ) . Instead of addressing his individual needs , my coworkers were becoming irritated with him not listening and would repeat themselves over and over . He was slipping through the cracks .
I decided to use the Storytelling tool to help deescalate this situation . The Storytelling
tool is essentially conveying a message that has logic . Often , it is used to create a sense of connection and unity . Storytelling creates a cause ; this cause has a larger purpose . For this particular situation , I used the Storytelling tool in order to gain a sense of comradery with my coworkers and for emotional connection- to open their hearts up a bit more to other things that may be going on in that little boy ’s life .
Application
I shared with my coworkers the story of a little girl I used to work with who had
displayed similar problematic behavior . One day , I was told to come to the preschool side to speak with a little girl ( will refer to her as “ Jane ” ) that used to be in my class when she was an infant . Her preschool teachers informed me that she had been acting out , hitting others , and refusing to participate in class activities . I ’ve known Jane since she was four months old and found this behavior out of character for her . I was also aware of the fact that Jane ’s dog had died about a week prior to this behavior . I had spoken to her father about it a couple days after it happened ( it was sudden and not of natural causes ) . Jane was very close to her dog- the first animal sound she ever learned was a bark . Her father showed us pictures of Jane riding around on her dog ’s back and of her crawling next to him on the floor . I had a suspicion that perhaps Jane ’s poor behavior was due to her coping with her dog ’s death . Children do not grieve the same way that adults do- their brains can not process heavy emotion like that for long periods
of time . That ’s why you will find them upset and angry one minute , and then up laughing and playing the next . They grieve in spurts . Insight / Approach
After I told my coworkers this story , you could see the anger and irritability slowly
vanish and in its place were empathy and sadness . The Storytelling tool was incredibly effective for this because it gave my coworkers a deeper understanding of what these children go through and how they process / deal with things . It reminded them that children are still people ( not just sweet , and loud , little energy balls ) . Children are far more observant than we give them credit for , and they feel so strongly . They need us as adults to show them appropriate responses to various emotional situations . One of my coworkers sat the little boy down and they talked for a while . Turns out , the little boy was angry at his mother because she was having another baby . From there , my coworker was able to talk with the boy about his feelings regarding the situation and what they can do from there to make things work in class . That individual attention was just what he needed , and it made class easier for everybody .
Next time , I would definitely reuse the Storytelling tool . I find it to be such a necessity
when trying to connect with someone on a deeper level , or to get someone to understand a concept . It worked well this time and I ’m happy to have had it in my mental toolbox .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12860 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I work in a company that operates in the sector of retail petroleum . In South Africa there are strict
regulations with regard to retail petroleum . These regulations present challenges which amongst
others include minimal differentiation of fuel products , fixing of fuel prices by government ,
limitations to advertising of fuel products and the inability incentivise customers for fuel purchases .
It is therefore important to find different and innovative ways of creating a better customer value
proposition beyond the confinement of the petroleum retail regulations .
Selection
In attempting to address the challenge posed by the regulation in place , it became important to
engage various stakeholders in to what would create value for them when visiting the fuel station .
Through use of the design thinking process of identifying the " what is ? " , " what if ? " " what wows ? "
and " what works ? " and using the tool of learning launches , a step to creating innovative solutions
with various stakeholders which included management , employees , customers and the surrounding
community was embarked upon . the learning launch as a tool was selected to as appropriate in the
task as it allows for the following
Identifying a gap , What are the key customer assumptions and how are well are they
executed ?
Allows for creation of a hypothesis
Promotes the collection of data to either confirm or disconfirm the hypothesis
Encourages thinking beyond the current offering of solutions and alternatives
Requires active participation from all stakeholders
Promotes testing and continuous learning
Application
The fuel company in question is set in the residential area of the town of Thaba Nchu , in the rural
province of the Free State , South Africa . For many years the town of Thaba Nchu was mainly
agricultural . Many stores in the town had limited product offerings confined to basic foodstuffs and
groceries . Even with modernisation , many of the town 's stores have remained unchanged resulting
in the residents in Thaba Nchu having to travel to the main towns of Bloemfontein and Ladybrand to
access stores with more variety . Furthermore many of the inhabitants are faced with the reality of
travelling to neighbouring towns for employment and education . Many leave the town early and
come back late from work . This observation by many of the frontline employees prompted the
management to engage with customers on what are the pains in their daily lives that could possibly
be alleviated by management . By addressing these challenges , management could ensure creating a
better customer value proposition which would also result in more visits to the fuel station and
ultimately increased fuel sales .
Insight and Approach
In answering the question posed by management , many customers would respond by saying
" convenience " , as they had limited time at their disposal exacerbated by the fact that by the time
they got home in the evenings , most stores were already closed for business . In response to this ,
the fuel station then embarked on providing additional services such as selling of prepaid electricity ,
call - time and data vouchers as well as the sale of lottery tickets on site . To some degree this created
some relief into the customer needs .
Many parents come home from work and are faced with the challenge of still having to prepare
wholesome meals for the children whilst still juggling other household requirements . Typical
mornings at the fuel station are characterised with families in a rush to get to work and school and
parents often having to purchase chips and sweets from the onsite store for work and school
lunches . In the evenings parents filling up for the next morning 's travel will have fast food packages
in their vehicles for supper . As a parent myself , relating this situation to my own made me
empathetic to the parents . The hypothesis was created that modern day parents are still interested
in offering their families wholesome meals despite the time constraints they experience .
This observation prompted me , with the assistance of the fuelling attendants to collect data and
ascertain whether this was indeed true . With assistance of fuelling attendants while servicing the
vehicles , a few parents were asked whether they would appreciate pre - packaged wholesome foods
and snacks offered in the retail store on site as opposed to the sweets , cookies and chocolates
currently on offer .
Majority of the parents asked indicated that this would solve many of their challenges of balancing
schedules , family time and providing wholesome meals to their children . I then embarked on a
process of testing the hypothesis and started by offering very small amounts of foods in the store . By
the first day , all the food that was prepared was sold out at the end of the day . Upon purchase of
these pre packaged meals , I would engage with the purchaser and ask the following questions ?
What prompted the purchase ?
Is it likely to be a regular purchase ?
What else would they like to have that would complement the purchase ?
Who would they recommend the purchase to ?
Many of the responses articulated that the purchase was motivated by time constraints , and the
need to have food that had a " home - cooked " taste . Furthermore the purchases would likely become
regular if more family sized portions and variety were offered . Lastly the range of products would be
recommended to friends and family . These interview responses were recorded in journals and more
questions were developed from these questions were derived from these questions as follows
Would you prefer the offering of full meals or single prepared foods
Would you consider buying desserts with your meals ?
Further responses indicated that the pre - prepared foods was preferred mostly by working parents
and would like to purchase family sized portions as they were more economical and practical .
Furthermore , very few families were interested in dessert options .
Key Successes
Following a test phase of the product , many customers have visited the convenience store even
when not visiting the site to purchase fuel . Although fuel sales still remain the main revenue
contributor , sales in the convenience store as a result of innovation in the form the new line of food
products has almost doubled . This has necessitated that a much bigger floor space be demarcated
for fresh food .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I work in a company that operates in the sector of retail petroleum . In South Africa there are strict
regulations with regard to retail petroleum . These regulations present challenges which amongst
others include minimal differentiation of fuel products , fixing of fuel prices by government ,
limitations to advertising of fuel products and the inability incentivise customers for fuel purchases .
It is therefore important to find different and innovative ways of creating a better customer value
proposition beyond the confinement of the petroleum retail regulations .
Selection
In attempting to address the challenge posed by the regulation in place , it became important to
engage various stakeholders in to what would create value for them when visiting the fuel station .
Through use of the design thinking process of identifying the " what is ? " , " what if ? " " what wows ? "
and " what works ? " and using the tool of learning launches , a step to creating innovative solutions
with various stakeholders which included management , employees , customers and the surrounding
community was embarked upon . the learning launch as a tool was selected to as appropriate in the
task as it allows for the following
Identifying a gap , What are the key customer assumptions and how are well are they
executed ?
Allows for creation of a hypothesis
Promotes the collection of data to either confirm or disconfirm the hypothesis
Encourages thinking beyond the current offering of solutions and alternatives
Requires active participation from all stakeholders
Promotes testing and continuous learning
Application
The fuel company in question is set in the residential area of the town of Thaba Nchu , in the rural
province of the Free State , South Africa . For many years the town of Thaba Nchu was mainly
agricultural . Many stores in the town had limited product offerings confined to basic foodstuffs and
groceries . Even with modernisation , many of the town 's stores have remained unchanged resulting
in the residents in Thaba Nchu having to travel to the main towns of Bloemfontein and Ladybrand to
access stores with more variety . Furthermore many of the inhabitants are faced with the reality of
travelling to neighbouring towns for employment and education . Many leave the town early and
come back late from work . This observation by many of the frontline employees prompted the
management to engage with customers on what are the pains in their daily lives that could possibly
be alleviated by management . By addressing these challenges , management could ensure creating a
better customer value proposition which would also result in more visits to the fuel station and
ultimately increased fuel sales .
Insight and Approach
In answering the question posed by management , many customers would respond by saying
" convenience " , as they had limited time at their disposal exacerbated by the fact that by the time
they got home in the evenings , most stores were already closed for business . In response to this ,
the fuel station then embarked on providing additional services such as selling of prepaid electricity ,
call - time and data vouchers as well as the sale of lottery tickets on site . To some degree this created
some relief into the customer needs .
Many parents come home from work and are faced with the challenge of still having to prepare
wholesome meals for the children whilst still juggling other household requirements . Typical
mornings at the fuel station are characterised with families in a rush to get to work and school and
parents often having to purchase chips and sweets from the onsite store for work and school
lunches . In the evenings parents filling up for the next morning 's travel will have fast food packages
in their vehicles for supper . As a parent myself , relating this situation to my own made me
empathetic to the parents . The hypothesis was created that modern day parents are still interested
in offering their families wholesome meals despite the time constraints they experience .
This observation prompted me , with the assistance of the fuelling attendants to collect data and
ascertain whether this was indeed true . With assistance of fuelling attendants while servicing the
vehicles , a few parents were asked whether they would appreciate pre - packaged wholesome foods
and snacks offered in the retail store on site as opposed to the sweets , cookies and chocolates
currently on offer .
Majority of the parents asked indicated that this would solve many of their challenges of balancing
schedules , family time and providing wholesome meals to their children . I then embarked on a
process of testing the hypothesis and started by offering very small amounts of foods in the store . By
the first day , all the food that was prepared was sold out at the end of the day . Upon purchase of
these pre packaged meals , I would engage with the purchaser and ask the following questions ?
What prompted the purchase ?
Is it likely to be a regular purchase ?
What else would they like to have that would complement the purchase ?
Who would they recommend the purchase to ?
Many of the responses articulated that the purchase was motivated by time constraints , and the
need to have food that had a " home - cooked " taste . Furthermore the purchases would likely become
regular if more family sized portions and variety were offered . Lastly the range of products would be
recommended to friends and family . These interview responses were recorded in journals and more
questions were developed from these questions were derived from these questions as follows
Would you prefer the offering of full meals or single prepared foods
Would you consider buying desserts with your meals ?
Further responses indicated that the pre - prepared foods was preferred mostly by working parents
and would like to purchase family sized portions as they were more economical and practical .
Furthermore , very few families were interested in dessert options .
Key Successes
Following a test phase of the product , many customers have visited the convenience store even
when not visiting the site to purchase fuel . Although fuel sales still remain the main revenue
contributor , sales in the convenience store as a result of innovation in the form the new line of food
products has almost doubled . This has necessitated that a much bigger floor space be demarcated
for fresh food .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15728 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Course : Design Thinking for Innovation
Student : Randy Sanz
I. Challenge
I was part of the A.T. Kearney account team for a Consumer Packaged Goods ( CPG ) customer in Lima , Perú . The customer needed to implement a process to accelerate the time to market for new products . In order to do so they needed to include all the steps required , from idea generation , through launch .
The customer had already selected the software they wanted to use which handled the core Product Lifecycle Management ( PLM ) and engineering functions . They wanted us to implement it for them .
As A.T. Kearney , we wanted to provide the customer additional value by proposing a more complete solution and while doing so , include additional A.T. Kearney products . We needed to include these products in order get internal approval since we were not allowed to sell and implement a non - A.T. Kearney product in isolation .
Our challenge was to design a solution that brought value to the customer by integrating a specific , third party software with A.T. Kearney products . This software had never been integrated with the A.T. Kearney platform before .
II . Selection
In Module 1 we reviewed a video by Angela Myer . In her video she tells us that visualization is applicable in situations where we need to apply the right side of our brain , when we ’re dealing with a creative process and when we ’re trying to figure out how to do something that has never done before . We also learned that visualization is an excellent tool for team collaboration .
In retrospect it made sense to apply visualization at this stage of our proposal development . We needed to gather a diverse group : consulting , marketing , sales , technical specialists , and the software vendor ( Afterscool ) to build the solution and we were trying to design something that had never been done before . However , the reality was that the choice was made as a matter of course , it seemed clear to all that we needed to whiteboard some ideas in order to figure out the solution .
III . Application
As the A.T. Kearney Consulting Services consultant on the team , it was my responsibility to lead the design . I basically began with what we knew : the customer had already selected a specific product that needed to be included in the solution . Based on this I drew a box in the middle of a blank whiteboard and we began to discuss different possibilities . We started by trying to get an understanding of what the customer wanted to do with the software , how this fit within their overall processes related with product launches and who all the corresponding stakeholders were within the company .
After many meetings lasting several hours , all of which began with either a version of the solution or a completely blank whiteboard , we came up with a model that visually described the components of the solution and their interactions . This is a simplified version of the solution we designed :
IV . Insight
An interesting insight from having done this exercise was that in addition to our stated goal of coming up with a design , we learned a lot about the customer ’s processes , its stakeholders , their interactions and ultimately about the overall problem they wanted to solve . As a matter of fact , when we finally presented the solution to the customer we realized that we not only added value by bringing a solution to the original customer problem but that we helped the customer have an expanded view of the problem itself and the value they could gain . The customer did in the end decide to go ahead with the project which took 18 months to implement . Through these 18 months , the project followed almost completely , the design that we had come up with in those original visualization meetings .
Having now gone through this course , this experience is a very personal proof point of how the design thinking tools and processes can be applied in real world scenarios . It also helps be feel more confident that with additional research and practice , I can personally apply a design thinking approach in the future .
V. Approach
The project was in the end successful by most measures ; however , I believe it would have been very valuable to conduct a mind mapping exercise with the customer , prior to designing the solution . This exercise would have allowed us to do an even better job at understanding what the customer wanted to accomplish , what core business value they could ’ve attained . With this improved understanding we might have been able to gain additional insights and in turn proposed a better solution . We could have even been able to expand our involvement to include additional critical areas of the business . By collaborating with the customer from the beginning we would ’ve deepened our relationship and improved our positioning as a strategic vendor .
| EMAIL:
ID_NUM:
NAME_STUDENT: Randy Sanz
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Course : Design Thinking for Innovation
Student : Randy Sanz
I. Challenge
I was part of the A.T. Kearney account team for a Consumer Packaged Goods ( CPG ) customer in Lima , Perú . The customer needed to implement a process to accelerate the time to market for new products . In order to do so they needed to include all the steps required , from idea generation , through launch .
The customer had already selected the software they wanted to use which handled the core Product Lifecycle Management ( PLM ) and engineering functions . They wanted us to implement it for them .
As A.T. Kearney , we wanted to provide the customer additional value by proposing a more complete solution and while doing so , include additional A.T. Kearney products . We needed to include these products in order get internal approval since we were not allowed to sell and implement a non - A.T. Kearney product in isolation .
Our challenge was to design a solution that brought value to the customer by integrating a specific , third party software with A.T. Kearney products . This software had never been integrated with the A.T. Kearney platform before .
II . Selection
In Module 1 we reviewed a video by Angela Myer . In her video she tells us that visualization is applicable in situations where we need to apply the right side of our brain , when we ’re dealing with a creative process and when we ’re trying to figure out how to do something that has never done before . We also learned that visualization is an excellent tool for team collaboration .
In retrospect it made sense to apply visualization at this stage of our proposal development . We needed to gather a diverse group : consulting , marketing , sales , technical specialists , and the software vendor ( Afterscool ) to build the solution and we were trying to design something that had never been done before . However , the reality was that the choice was made as a matter of course , it seemed clear to all that we needed to whiteboard some ideas in order to figure out the solution .
III . Application
As the A.T. Kearney Consulting Services consultant on the team , it was my responsibility to lead the design . I basically began with what we knew : the customer had already selected a specific product that needed to be included in the solution . Based on this I drew a box in the middle of a blank whiteboard and we began to discuss different possibilities . We started by trying to get an understanding of what the customer wanted to do with the software , how this fit within their overall processes related with product launches and who all the corresponding stakeholders were within the company .
After many meetings lasting several hours , all of which began with either a version of the solution or a completely blank whiteboard , we came up with a model that visually described the components of the solution and their interactions . This is a simplified version of the solution we designed :
IV . Insight
An interesting insight from having done this exercise was that in addition to our stated goal of coming up with a design , we learned a lot about the customer ’s processes , its stakeholders , their interactions and ultimately about the overall problem they wanted to solve . As a matter of fact , when we finally presented the solution to the customer we realized that we not only added value by bringing a solution to the original customer problem but that we helped the customer have an expanded view of the problem itself and the value they could gain . The customer did in the end decide to go ahead with the project which took 18 months to implement . Through these 18 months , the project followed almost completely , the design that we had come up with in those original visualization meetings .
Having now gone through this course , this experience is a very personal proof point of how the design thinking tools and processes can be applied in real world scenarios . It also helps be feel more confident that with additional research and practice , I can personally apply a design thinking approach in the future .
V. Approach
The project was in the end successful by most measures ; however , I believe it would have been very valuable to conduct a mind mapping exercise with the customer , prior to designing the solution . This exercise would have allowed us to do an even better job at understanding what the customer wanted to accomplish , what core business value they could ’ve attained . With this improved understanding we might have been able to gain additional insights and in turn proposed a better solution . We could have even been able to expand our involvement to include additional critical areas of the business . By collaborating with the customer from the beginning we would ’ve deepened our relationship and improved our positioning as a strategic vendor .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Randy Sanz"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 3231 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
I have found storytelling to be an invaluable tool in working with IT engineers at a large private university . I work with many gifted technologists , but have found that quite often , the individual focuses on the technologies , even at the expense of the problems we are trying to solve . We have tried other tools in the past – use case diagrams , detailed requirements documents and stakeholder interviews – with limited success . My experience is that many of the engineers have only a superficial understanding of the problem , but possess a high level of understanding of available technologies . This has often led to products and solutions that may function well , but do n’t adequately address the stated problem .
I am able to recognize times when storytelling would be helpful by listening for statements like , “ You said the requirement was _ _ _ _ , and I delivered that . You never said it had to do _ _ _ _ . ” These types of responses indicate that there was not a comprehensive understanding of the problem – a perfect setting for storytelling .
Application
I use storytelling regularly . When I feel that brainstorming is losing its focus on the real problem , I look for stories that will help bring the focus back to the problem . Sometime , I use a hypothetical story , starting with , “ Imagine if you were … ” While not as effective as a true story , it still sets context around the problem statement and requirements .
A recent example of this happened in a design meeting for our networking team . We were reviewing a request for some changes to the network that would allow for presenters in our classrooms to connect and present to our projectors wirelessly . There was concern about the many systems that would need to be reconfigured , and we had spent the previous 30 minutes on a tangential discussion . The conversation seemed to be brought to a halt when a senior engineer responded that he did n’t see how this could be successful , and he proposed a policy that we do n’t allow this type of connectivity on our network : clearly the opposite outcome from the request .
I asked if I could share a story from a faculty member that I knew . This individual is legally blind , though he can see things if held very close to his eyes . He had called me one time to help him with a lecture he was doing , and asked if I could help set up this presentation for him . After much setup and reconfiguration , I was able to help him do this presentation . Afterwards , he told me how life changing it was for him to be able to carry his tablet and walk around the classroom , and interact with the students , instead of being anchored to the podium where he had to squint behind his computer screen . By carrying his tablet , he could hold it close to his face when he needed , but he could also be close to the students that he was teaching . He described it as being a turning point in his teaching career , and reached out to me to help make it a more permanent design .
As we talked about that story , it made an emotional connection to the others in the room . It also helped them to understand the context . This naturally answered some of the subsequent questions . “ Would he need to be able to present wirelessly to a projector in a different room ? Not likely , since the goal was to be closer to the students . ” It kept us focused on the problem at hand , instead of deviating to developing a policy that was contrary to the request .
Insight & Approach
Storytelling has been a powerful way to deepen understanding of the problem . Presenting the problem statement as a narrative helps analytical individuals to understand the problem in context . This , in turn allows them to evaluate many of the small decisions in the ecosystem in which it will be utilized . Reviewing the final solution against the stories allows a more comprehensive analysis , because it naturally incorporates the surrounding context .
One should use discretion in storytelling is to carefully choose and relate stories . Too many details , unrelated incidents or lack of organization can actually detract from the intended purpose . Instead of setting the context , it can introduce too many outside considerations , or it can waste time and energy .
While proper storytelling is very useful for helping these individuals understand the problem context , I find that it has the potential to go much deeper . Presenting these narratives also connects the individuals emotionally . When hearing a story about a blind professor walking among the students , the engineers connect emotionally , and want to engage to improve this person ’s quality of life – not merely solve a technical problem . This brings a new level of incentive and motivation to the problem solving .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
I have found storytelling to be an invaluable tool in working with IT engineers at a large private university . I work with many gifted technologists , but have found that quite often , the individual focuses on the technologies , even at the expense of the problems we are trying to solve . We have tried other tools in the past – use case diagrams , detailed requirements documents and stakeholder interviews – with limited success . My experience is that many of the engineers have only a superficial understanding of the problem , but possess a high level of understanding of available technologies . This has often led to products and solutions that may function well , but do n’t adequately address the stated problem .
I am able to recognize times when storytelling would be helpful by listening for statements like , “ You said the requirement was _ _ _ _ , and I delivered that . You never said it had to do _ _ _ _ . ” These types of responses indicate that there was not a comprehensive understanding of the problem – a perfect setting for storytelling .
Application
I use storytelling regularly . When I feel that brainstorming is losing its focus on the real problem , I look for stories that will help bring the focus back to the problem . Sometime , I use a hypothetical story , starting with , “ Imagine if you were … ” While not as effective as a true story , it still sets context around the problem statement and requirements .
A recent example of this happened in a design meeting for our networking team . We were reviewing a request for some changes to the network that would allow for presenters in our classrooms to connect and present to our projectors wirelessly . There was concern about the many systems that would need to be reconfigured , and we had spent the previous 30 minutes on a tangential discussion . The conversation seemed to be brought to a halt when a senior engineer responded that he did n’t see how this could be successful , and he proposed a policy that we do n’t allow this type of connectivity on our network : clearly the opposite outcome from the request .
I asked if I could share a story from a faculty member that I knew . This individual is legally blind , though he can see things if held very close to his eyes . He had called me one time to help him with a lecture he was doing , and asked if I could help set up this presentation for him . After much setup and reconfiguration , I was able to help him do this presentation . Afterwards , he told me how life changing it was for him to be able to carry his tablet and walk around the classroom , and interact with the students , instead of being anchored to the podium where he had to squint behind his computer screen . By carrying his tablet , he could hold it close to his face when he needed , but he could also be close to the students that he was teaching . He described it as being a turning point in his teaching career , and reached out to me to help make it a more permanent design .
As we talked about that story , it made an emotional connection to the others in the room . It also helped them to understand the context . This naturally answered some of the subsequent questions . “ Would he need to be able to present wirelessly to a projector in a different room ? Not likely , since the goal was to be closer to the students . ” It kept us focused on the problem at hand , instead of deviating to developing a policy that was contrary to the request .
Insight & Approach
Storytelling has been a powerful way to deepen understanding of the problem . Presenting the problem statement as a narrative helps analytical individuals to understand the problem in context . This , in turn allows them to evaluate many of the small decisions in the ecosystem in which it will be utilized . Reviewing the final solution against the stories allows a more comprehensive analysis , because it naturally incorporates the surrounding context .
One should use discretion in storytelling is to carefully choose and relate stories . Too many details , unrelated incidents or lack of organization can actually detract from the intended purpose . Instead of setting the context , it can introduce too many outside considerations , or it can waste time and energy .
While proper storytelling is very useful for helping these individuals understand the problem context , I find that it has the potential to go much deeper . Presenting these narratives also connects the individuals emotionally . When hearing a story about a blind professor walking among the students , the engineers connect emotionally , and want to engage to improve this person ’s quality of life – not merely solve a technical problem . This brings a new level of incentive and motivation to the problem solving .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11337 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling ( Module 2 )
Challenge My department has a very young demographic profile with a lot of young first time manages aspiring to take on leadership roles within the company in the future . But the challenge was how to motivate them to retain them in our firm and help them realise their dream . Managers including myself were being constantly challenged to look at their succession planning and develop a leadership pipeline within their teams . In order to support this exercise HR has been partnering with the leadership team and Managers to explore options . The feedback that was coming from managers was that the second line - the team managers - lack some skills to be able to take on the next role . While HR and L&D collaborate to deliver leadership programs at senior levels there was an apparent gap at the team leader level for which similar program / s are not available . I took up this initiative to fix this apparent skill gap . Now here comes the challenge , how do I sell this idea to my peers in the Leadership team and their directs to be make a value proposition that will address the problem area of preparing the leadership pipeline . So I embarked on this initiative , with the blessing of my Manager and leader of this department to create a program for the first time managers and aspiring leaders at the team leader level who had 5 - 7 years of work experience and potential to take on a bigger role . Selection of tool Firstly , I got with HR head to discuss the proposition that I had . Here I used the Storytelling approach . This aligns itself to what Adrian Martin , Global Leadership Development Director at Mars Inc. mentions when he talks about storytelling being a powerful tool to communicate with various stakeholders and effectively address the “ WIIFM ” ( what ’s in it for me ) factor . Application of the tool I quickly pulled together a PowerPoint and shared a story board of the approach I had in mind . In that process highlighted the gap in the L&D repertoire and the skill gap need that needs to be bridged which was acknowledged . This was a small win . Having convinced HR the next step was to go my peer group – senior leaders and explain my story , Again I appealed to them of their felt need of developing a leadership and managerial pipeline . By this time I had conceptualized a high - level concept of the program that I was creating . In the meanwhile , I hired an external professional Training consulting company to infuse flesh and blood to the concept . I showcase the program to contain five modules with a day off - site module included . I then asked the company to do a pre- program screening study with inputs from the employees as well as their immediate managers on their where they rated themselves across various competencies that were required for a entry - level leadership role . Armed with the findings from the exercise I further strengthened my story with that data on “ What is ” the current eligible population that we require provide L&D intervention to . I showcased the program structure/ modules , how many hours of training spread over 5 weeks . Here I impressed upon the fact that their staff will not need to be away from their productive time beyond a day per module across 5
weeks . I also shared a timeline for implementation and , cost and administration of the course to the employees in a University type pattern , complete with attendance requirement , graduation and award ceremony upon graduation with a Graduation Shield made of wood with the Logo of the program in brass pasted on the shield . After a few iterations with my peers I also presented my story board to my Global HR head considering that this is the first time that this type of program is being tried . She was excited and wanted to implement this across the global locations if this program became successful . Next step was to take the story board to and share it with the immediate Managers of the employees who will take part in the program . I highlighted their role in the program . They needed to be part of this exercise and provide feedback on any change post the program intervention that they observed in their staff . I did this to ensure that these managers had a skin in the game since this will be added to their goals for their performance for that year . Post this , I scheduled a time slot on our regular Monthly departmental townhall and shared the story with the entire departments ’ employee population ( 1200 employees ) directly addressing their “ WIIFM ” . Immediately after the townhall I had employees walking up to me and expressing to be part of this about this program . This was another win for ma s as my final customers were bought - in to the concept .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling ( Module 2 )
Challenge My department has a very young demographic profile with a lot of young first time manages aspiring to take on leadership roles within the company in the future . But the challenge was how to motivate them to retain them in our firm and help them realise their dream . Managers including myself were being constantly challenged to look at their succession planning and develop a leadership pipeline within their teams . In order to support this exercise HR has been partnering with the leadership team and Managers to explore options . The feedback that was coming from managers was that the second line - the team managers - lack some skills to be able to take on the next role . While HR and L&D collaborate to deliver leadership programs at senior levels there was an apparent gap at the team leader level for which similar program / s are not available . I took up this initiative to fix this apparent skill gap . Now here comes the challenge , how do I sell this idea to my peers in the Leadership team and their directs to be make a value proposition that will address the problem area of preparing the leadership pipeline . So I embarked on this initiative , with the blessing of my Manager and leader of this department to create a program for the first time managers and aspiring leaders at the team leader level who had 5 - 7 years of work experience and potential to take on a bigger role . Selection of tool Firstly , I got with HR head to discuss the proposition that I had . Here I used the Storytelling approach . This aligns itself to what Adrian Martin , Global Leadership Development Director at Mars Inc. mentions when he talks about storytelling being a powerful tool to communicate with various stakeholders and effectively address the “ WIIFM ” ( what ’s in it for me ) factor . Application of the tool I quickly pulled together a PowerPoint and shared a story board of the approach I had in mind . In that process highlighted the gap in the L&D repertoire and the skill gap need that needs to be bridged which was acknowledged . This was a small win . Having convinced HR the next step was to go my peer group – senior leaders and explain my story , Again I appealed to them of their felt need of developing a leadership and managerial pipeline . By this time I had conceptualized a high - level concept of the program that I was creating . In the meanwhile , I hired an external professional Training consulting company to infuse flesh and blood to the concept . I showcase the program to contain five modules with a day off - site module included . I then asked the company to do a pre- program screening study with inputs from the employees as well as their immediate managers on their where they rated themselves across various competencies that were required for a entry - level leadership role . Armed with the findings from the exercise I further strengthened my story with that data on “ What is ” the current eligible population that we require provide L&D intervention to . I showcased the program structure/ modules , how many hours of training spread over 5 weeks . Here I impressed upon the fact that their staff will not need to be away from their productive time beyond a day per module across 5
weeks . I also shared a timeline for implementation and , cost and administration of the course to the employees in a University type pattern , complete with attendance requirement , graduation and award ceremony upon graduation with a Graduation Shield made of wood with the Logo of the program in brass pasted on the shield . After a few iterations with my peers I also presented my story board to my Global HR head considering that this is the first time that this type of program is being tried . She was excited and wanted to implement this across the global locations if this program became successful . Next step was to take the story board to and share it with the immediate Managers of the employees who will take part in the program . I highlighted their role in the program . They needed to be part of this exercise and provide feedback on any change post the program intervention that they observed in their staff . I did this to ensure that these managers had a skin in the game since this will be added to their goals for their performance for that year . Post this , I scheduled a time slot on our regular Monthly departmental townhall and shared the story with the entire departments ’ employee population ( 1200 employees ) directly addressing their “ WIIFM ” . Immediately after the townhall I had employees walking up to me and expressing to be part of this about this program . This was another win for ma s as my final customers were bought - in to the concept .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21525 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization Assignment :
Michael Neubert
Challenge and Selection :
I am Divisional Sales Manager in a direct sales multinational organization . I
manage a big sales team in Rio Grande do Sul State , south of Brazil . Each member of my team live in a different city . It is a big challenge to engage the team , drive for results and works whit hard problems . We have one face - to - face meeting every quarter . My challenge is work efficiently in this meetings to make clear the problem , the drive and the activities for the team .
I have a specific challenge in the beginning of the year because at this time we
have sales order reduction and reseller activity reduction . It is happens because the summer and vacations time in Brazil . The reseller is an autonomy activity like an entrepreneur . With the visualization approach , I can achieve a shared understanding of this problem and after identify and define possible solutions to this challenge . Stimulating the creativity thinking and new solution and approach , we disrupted the status quo to achieve a new and better sales order KPI in this beginning of 2009 .
Application :
I scheduled a special meeting to working in this challenge . Was 23 sales managers
working hard . I started the process making clear the problem . With the shared understanding and opportunity to all stakeholders , contribute .
The problem is : Sales order reduction and reseller activity reduction
I wanted to make they confront you justification of do not send order by reseller
whit the reason to send order by reseller . Therefore , I make a brainstorm approach . First , they has to think about the reasons of the resellers do n’t send your order . Each participant spoke one reason to do not send order . One after the other repeatedly until each participant do not having more reasons to speak . This step took approximately 2 hours . During this process , I drawing a chart in the whiteboard with all do not send reasons spoke in the brainstorm . Then we identify overlap reasons and grouped reasons that we can understanding as the same . In the end of this process , we have the clear and sharing understanding of the reseller reasons to do n’t send your order .
After that , I repeat exactly the some process but with the reseller reason to send ,
your order . So , I confronted the stakeholders mind trough the difference brainstorms and difference customer empathy required for this exercise .
With the two reasons charts to send and do n’t send the order , I split the group
in two . Each group , take the half of reseller reason to do n’t send the order and drew in
the chart a based proposal on reseller reason to send the order drew in the specific chart precisely . Next , I confronted the concepts again . The groups presented your proposal to other group and the viewer group , make considerations about presentation . It was repeated until there are no more consideration in both of groups .
Insight and Approach :
This was a great experience . I learned a lot , like how we can confront the ideas
and team mindset about repetitive challenges . How whit the chart drew with all inputs and all stakeholders we reinforcing the understanding trough the sharing vison about the problem and the real motivations . That ’s incredible how we know the options and solution , but we need the coordinated and propitious environment to innovate trough all knowledge that we already have as an individual , but as a group , its happen . With the visualization trough the charts , we work with focal point and stimulated the right side of ours brain . We engaged the team as a part of solution , and not like a problem . When all stakeholders are part of solution , they really working hard for the success of this process and fallowing .
As a feedback of the process of visualization , in the next opportunity I will use
more the visualization tool asking to each participant make a draw and collage about the challenge and/or solution proposal . So , I can gain more insights and rich variances about the challenge and the individual creativity
Now , I use the visualization tool with frequency and I fell the results on the team
and I have very good feedback about the tool and the new approach in the mettings .
| EMAIL:
ID_NUM:
NAME_STUDENT: Michael Neubert
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization Assignment :
Michael Neubert
Challenge and Selection :
I am Divisional Sales Manager in a direct sales multinational organization . I
manage a big sales team in Rio Grande do Sul State , south of Brazil . Each member of my team live in a different city . It is a big challenge to engage the team , drive for results and works whit hard problems . We have one face - to - face meeting every quarter . My challenge is work efficiently in this meetings to make clear the problem , the drive and the activities for the team .
I have a specific challenge in the beginning of the year because at this time we
have sales order reduction and reseller activity reduction . It is happens because the summer and vacations time in Brazil . The reseller is an autonomy activity like an entrepreneur . With the visualization approach , I can achieve a shared understanding of this problem and after identify and define possible solutions to this challenge . Stimulating the creativity thinking and new solution and approach , we disrupted the status quo to achieve a new and better sales order KPI in this beginning of 2009 .
Application :
I scheduled a special meeting to working in this challenge . Was 23 sales managers
working hard . I started the process making clear the problem . With the shared understanding and opportunity to all stakeholders , contribute .
The problem is : Sales order reduction and reseller activity reduction
I wanted to make they confront you justification of do not send order by reseller
whit the reason to send order by reseller . Therefore , I make a brainstorm approach . First , they has to think about the reasons of the resellers do n’t send your order . Each participant spoke one reason to do not send order . One after the other repeatedly until each participant do not having more reasons to speak . This step took approximately 2 hours . During this process , I drawing a chart in the whiteboard with all do not send reasons spoke in the brainstorm . Then we identify overlap reasons and grouped reasons that we can understanding as the same . In the end of this process , we have the clear and sharing understanding of the reseller reasons to do n’t send your order .
After that , I repeat exactly the some process but with the reseller reason to send ,
your order . So , I confronted the stakeholders mind trough the difference brainstorms and difference customer empathy required for this exercise .
With the two reasons charts to send and do n’t send the order , I split the group
in two . Each group , take the half of reseller reason to do n’t send the order and drew in
the chart a based proposal on reseller reason to send the order drew in the specific chart precisely . Next , I confronted the concepts again . The groups presented your proposal to other group and the viewer group , make considerations about presentation . It was repeated until there are no more consideration in both of groups .
Insight and Approach :
This was a great experience . I learned a lot , like how we can confront the ideas
and team mindset about repetitive challenges . How whit the chart drew with all inputs and all stakeholders we reinforcing the understanding trough the sharing vison about the problem and the real motivations . That ’s incredible how we know the options and solution , but we need the coordinated and propitious environment to innovate trough all knowledge that we already have as an individual , but as a group , its happen . With the visualization trough the charts , we work with focal point and stimulated the right side of ours brain . We engaged the team as a part of solution , and not like a problem . When all stakeholders are part of solution , they really working hard for the success of this process and fallowing .
As a feedback of the process of visualization , in the next opportunity I will use
more the visualization tool asking to each participant make a draw and collage about the challenge and/or solution proposal . So , I can gain more insights and rich variances about the challenge and the individual creativity
Now , I use the visualization tool with frequency and I fell the results on the team
and I have very good feedback about the tool and the new approach in the mettings .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Michael Neubert"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 4452 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflections- Visualisation
Challenge and Selection
The tool I used was the tool of Storytelling . The process of Storytelling is used to get an insight into the User mindset , develop empathy and access their thinking process . Being a product manager from the B2B sector , it is very important to develop User personas and try to start thinking in their mindsets . User needs are often very varied and hence talking to as many customers as possible helps in trying to imagine the diverse possibilities that may arise . These observations can then be looped back into this process of story telling and creating effective user stories and accurate personas . Thus , storytelling serves as a method to reach Users and hence relate to the audience and understand their lifestyles .
Application
The process starts by trying to bring in all the stakeholders together and try to ascertain the true meaning and audience of the product . If existing products or competitors are present , these are studied and looked into in detail , thus helping us to gain insight and knowledge into the sector and the customers . This forms the round of preliminary research necessary to proceed to the next step of the process .
If time permits , I get in touch with the business team and try to organise User interviews with potential clients to understand their needs and use - cases . These inputs are then looped into the storytelling process . Otherwise , I collaborate with UI / UX and Designers to ascertain these user personas first . User Personas are first created . These would involve the various stakeholders in the workflow of the Product . Looking internally in your own firm for similar stakeholders is also a practice We follow as it saves time and gives us much faster inputs to loop back in . Once We identify such personas , the following questions are considered- • A header for the User Persona • Demographic profile • End goals • A Day in the life of that individual Challenges a User might face are also considered here while defining the persona . This can be very useful in defining and prioritising different User roles and permissions for a product .
Once the User personas are determined , fictional User journeys are created about how the above personas would be using the product . This User journeys form the backbone of how the User Experience surrounding the product should be and a well - written User Journey makes a writing a Product Requirements Document much easier .
Insights and Approach
Storytelling is great approach to truly get into the shoes of the Customer and understand their use cases end to end . Conducting this exercise has great results and provided a robust start for new product modules . Especially when defining new features , it ’s great to have these possible fictional users as a first step of validation before taking to customers or spending design resources to come up with preliminary screens or interactions .
This process is also very useful in my growth as a PM as well , improving my empathy for Users as well as my design thinking .
Visualisation is also a great tool to achieve the above and also works great in conjunction with the above . Collaborative efforts always yield results in these cases and hence the whole process has greatly improved my efforts towards design thinking and achieving a greater empathy towards my Users . I also try to use the above concepts in my day to day life for smaller problems which might arise .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflections- Visualisation
Challenge and Selection
The tool I used was the tool of Storytelling . The process of Storytelling is used to get an insight into the User mindset , develop empathy and access their thinking process . Being a product manager from the B2B sector , it is very important to develop User personas and try to start thinking in their mindsets . User needs are often very varied and hence talking to as many customers as possible helps in trying to imagine the diverse possibilities that may arise . These observations can then be looped back into this process of story telling and creating effective user stories and accurate personas . Thus , storytelling serves as a method to reach Users and hence relate to the audience and understand their lifestyles .
Application
The process starts by trying to bring in all the stakeholders together and try to ascertain the true meaning and audience of the product . If existing products or competitors are present , these are studied and looked into in detail , thus helping us to gain insight and knowledge into the sector and the customers . This forms the round of preliminary research necessary to proceed to the next step of the process .
If time permits , I get in touch with the business team and try to organise User interviews with potential clients to understand their needs and use - cases . These inputs are then looped into the storytelling process . Otherwise , I collaborate with UI / UX and Designers to ascertain these user personas first . User Personas are first created . These would involve the various stakeholders in the workflow of the Product . Looking internally in your own firm for similar stakeholders is also a practice We follow as it saves time and gives us much faster inputs to loop back in . Once We identify such personas , the following questions are considered- • A header for the User Persona • Demographic profile • End goals • A Day in the life of that individual Challenges a User might face are also considered here while defining the persona . This can be very useful in defining and prioritising different User roles and permissions for a product .
Once the User personas are determined , fictional User journeys are created about how the above personas would be using the product . This User journeys form the backbone of how the User Experience surrounding the product should be and a well - written User Journey makes a writing a Product Requirements Document much easier .
Insights and Approach
Storytelling is great approach to truly get into the shoes of the Customer and understand their use cases end to end . Conducting this exercise has great results and provided a robust start for new product modules . Especially when defining new features , it ’s great to have these possible fictional users as a first step of validation before taking to customers or spending design resources to come up with preliminary screens or interactions .
This process is also very useful in my growth as a PM as well , improving my empathy for Users as well as my design thinking .
Visualisation is also a great tool to achieve the above and also works great in conjunction with the above . Collaborative efforts always yield results in these cases and hence the whole process has greatly improved my efforts towards design thinking and achieving a greater empathy towards my Users . I also try to use the above concepts in my day to day life for smaller problems which might arise .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13003 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection In the current state of Ambiguity in telecom where you have so many strings to play on , has really gone up after entrance of new incumbent 4 G operator . The situation was totally new for everyone and none has the clue what has to be done ? How to go forward ? what could be the impact ? or Does this really worth worrying ? . Here first tool I used was the tool of Visualization , or Visual Thinking , to achieve a common understanding of a problem in a varied group of participants so that we can attempt to identify the problem & check all possible solutions .This approach I use it quite often with my team members or internal / external customers to have the better understanding of the goal and the actionable along with their review mechanism . Different people with different understandings , getting them on same page with consensus was always a challenge The white board discussions along with relevant slides or stick figure or arrow , circle with some prompts or questions for discussion has always helped in bringing everybody on the same page and get them directionally correct . Application Every month we have a ZRM conducted in zones where we discuss , review and agree on the task in hand so I use this white board and slides to make them understand the past performance Q on Q along with the current status . The data we share is from different sources which was shard with us during our reviews and discussion with our vertical heads or in any other relevant forums . The past trends which shows the pattern and the current run rate graphical representation clearly state the asking and deliverables scenario . Sometimes I ask them to build the slides around few questions which I want them to think and plan and show them to the entire team so that everybody can be benefited . This gives us different ideas and scenario and actions which we need to take to get the desired targets and since the group themselves has done the analysis and presentation there accountability towards it multiplies . There is also a learning curve involved in this where everybody learns something from others and get the course corrected . Post completion of the discussions and presentations we try to have the common consensus on few top agendas which as a team we have to ensure along with the time lines . The task which we decide are normally the input KPIs which needs to be reviewed frequently so we have developed the short codes wherein they can have their target vs Ach , required run rate to achieve it , what was the situation last month , small pictorial graphs etc . to have the clear picture of the performance . We use similar tools for other stake holders also so that they can view their performance timely and plan their action on time . Insights & Approach 4 G KPIs driving was a tedious task in hand , almost 100 % of the stakeholders in which few considered to the old veterans has never seen or worked in this type of scenario . The frequent discussions , analysis , agreements , customized approach has helped in visualizing the situation easily . This has helped in having the proactive approach which was always the ask . The monthly
group presentation with all the facts figures achievement and way forward planning has made the task easier as while they were preparing for it they have visualized the complete scenario and planned their future actions accordingly . Since they themselves has prepared the action plan they have the more accountability towards it as well . other groups also participates in discussion and can share their views or take some learning for them which they can incorporate in their individual scope of work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection In the current state of Ambiguity in telecom where you have so many strings to play on , has really gone up after entrance of new incumbent 4 G operator . The situation was totally new for everyone and none has the clue what has to be done ? How to go forward ? what could be the impact ? or Does this really worth worrying ? . Here first tool I used was the tool of Visualization , or Visual Thinking , to achieve a common understanding of a problem in a varied group of participants so that we can attempt to identify the problem & check all possible solutions .This approach I use it quite often with my team members or internal / external customers to have the better understanding of the goal and the actionable along with their review mechanism . Different people with different understandings , getting them on same page with consensus was always a challenge The white board discussions along with relevant slides or stick figure or arrow , circle with some prompts or questions for discussion has always helped in bringing everybody on the same page and get them directionally correct . Application Every month we have a ZRM conducted in zones where we discuss , review and agree on the task in hand so I use this white board and slides to make them understand the past performance Q on Q along with the current status . The data we share is from different sources which was shard with us during our reviews and discussion with our vertical heads or in any other relevant forums . The past trends which shows the pattern and the current run rate graphical representation clearly state the asking and deliverables scenario . Sometimes I ask them to build the slides around few questions which I want them to think and plan and show them to the entire team so that everybody can be benefited . This gives us different ideas and scenario and actions which we need to take to get the desired targets and since the group themselves has done the analysis and presentation there accountability towards it multiplies . There is also a learning curve involved in this where everybody learns something from others and get the course corrected . Post completion of the discussions and presentations we try to have the common consensus on few top agendas which as a team we have to ensure along with the time lines . The task which we decide are normally the input KPIs which needs to be reviewed frequently so we have developed the short codes wherein they can have their target vs Ach , required run rate to achieve it , what was the situation last month , small pictorial graphs etc . to have the clear picture of the performance . We use similar tools for other stake holders also so that they can view their performance timely and plan their action on time . Insights & Approach 4 G KPIs driving was a tedious task in hand , almost 100 % of the stakeholders in which few considered to the old veterans has never seen or worked in this type of scenario . The frequent discussions , analysis , agreements , customized approach has helped in visualizing the situation easily . This has helped in having the proactive approach which was always the ask . The monthly
group presentation with all the facts figures achievement and way forward planning has made the task easier as while they were preparing for it they have visualized the complete scenario and planned their future actions accordingly . Since they themselves has prepared the action plan they have the more accountability towards it as well . other groups also participates in discussion and can share their views or take some learning for them which they can incorporate in their individual scope of work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15695 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | DESIGN TOOL- STORYTELLING
Challenge and selection :
I work in an organization as a manager . I am supposed to design a course on the subject “ General data protection regulations ” . As I have observed my co- workers since a long time , I know that they are impatient in listening . My challenge is to make them learn GDPR through my course as early as possible since the subject was an urgent requirement .
After all design thinking is phenomenon that comes in the context of user centered design of solution . In my context my co - workers are the users . So the solution I choose should be heartily acceptable and embraceable by the users .
Hence I thought of a story telling tool to make the course interesting . I believe that story telling play major role in 3 stages of design . They are : 1 ] Problem framing 2 ] Solution framing 3 ] Solution implementation . Story telling is tool that helps to connect events as a holistic experience through time .
There are many ways to tell a story . It may be in the form of a visual presentation , animation , scenario generation etc .
I chose animation and visual presentation as the tools to educate my co- workers .
Application :
Initially the co - workers were introduced to course using a visual presentation of the essentiality of the subject that is introduced in the course . To make them more interesting many games were also played during the course of lectures .
To introduce the core concepts of data protection regulations , an animation tool called DOODLE is used . This tool helps us to create the animated version of the story which enabled the learners to engage themselves more effectively .
In the narration of the story I ensured that there are real life scenarios connecting the concepts so that the concept remains in the memory for long time .
Insight and Approach :
I learned that the educating people in the way they are comfortable is an effective education process . When learning becomes joy , then the skills are gained quicker . Thus it is possible apply the same in an effective manner .
The approach that I have chosen for my application is one the best design tools I have come across . So I do n’t prefer alternative tools for design thinking .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: DESIGN TOOL- STORYTELLING
Challenge and selection :
I work in an organization as a manager . I am supposed to design a course on the subject “ General data protection regulations ” . As I have observed my co- workers since a long time , I know that they are impatient in listening . My challenge is to make them learn GDPR through my course as early as possible since the subject was an urgent requirement .
After all design thinking is phenomenon that comes in the context of user centered design of solution . In my context my co - workers are the users . So the solution I choose should be heartily acceptable and embraceable by the users .
Hence I thought of a story telling tool to make the course interesting . I believe that story telling play major role in 3 stages of design . They are : 1 ] Problem framing 2 ] Solution framing 3 ] Solution implementation . Story telling is tool that helps to connect events as a holistic experience through time .
There are many ways to tell a story . It may be in the form of a visual presentation , animation , scenario generation etc .
I chose animation and visual presentation as the tools to educate my co- workers .
Application :
Initially the co - workers were introduced to course using a visual presentation of the essentiality of the subject that is introduced in the course . To make them more interesting many games were also played during the course of lectures .
To introduce the core concepts of data protection regulations , an animation tool called DOODLE is used . This tool helps us to create the animated version of the story which enabled the learners to engage themselves more effectively .
In the narration of the story I ensured that there are real life scenarios connecting the concepts so that the concept remains in the memory for long time .
Insight and Approach :
I learned that the educating people in the way they are comfortable is an effective education process . When learning becomes joy , then the skills are gained quicker . Thus it is possible apply the same in an effective manner .
The approach that I have chosen for my application is one the best design tools I have come across . So I do n’t prefer alternative tools for design thinking .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19316 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | C1 - Internal use
Storytelling
Challenge & Selection
Storytelling is a tool I use often . My job involves communicating with people who have different characters , some are full of themselves , some are withdrawn , some do not trust anyone , while others listen and believe any stories you will tell them . Some of them are quite relieved in all aspects of life and need support in every sense . I spend a lot of time talking to these people , trying to come up with a real problem , and trying in every way to inspire them off so they can help themselves , function normally , and fix their situation . When I talk to our employees , I try to remove the barriers and talk about different things in order to find a more intimate relationship and common topics . Mostly through a story one can identify the fear of the unknown , the new , advancing or falling ...
Through conversation , I try to get them through my life experiences as much as possible and try to explain to them what the goal looks like . And that the path to the same is not impossible . Sometimes it is difficult and sometimes it is light but not impossible . Through their story , I can pretty well determine what my starting point would be and what strategy I need to move forward . Since everyone is different and different in their own way , my goal is to figure out how to act with the individual and find how they can act , what has the best effects and discover the way in which to apply what thing to come up with an idea of what they need to improve , where they feel strong enough that they can use it to improve their quality of life .
Application
The story I learned from Storytelling is as follows . In relation to the current situation in the world , the great dismissal of workers and the attitude of agencies / companies towards them happened in our company . At one point , the relationship with our employees could no longer be as it was before , everyone was treated identically . We needed some changes quickly in the sense that this relationship needed to change from the global level to face 2 face . Where we tried to identify the needs of our people , what problems they encountered in the crisis , how they felt about it , and what they feared the most . Of course the agency / company had its own business postulates and a rulebook that states that all agency employees are treated the same way . I tried to explain to them how I had a similar case and how I saved a complete section through one person . And how that same person brought about changes for the whole company . And the story is as follows .... many times during the week I get messages from our employees about the situation on the field and general information about sales and competition . That evening I received more messages than usual about how people are scared because of losing their jobs and permanent income . However , one message stood out a lot from the others . The person who had previously been one of the leaders , full of energy , was now unfortunately showing the greatest signs of fear . Because I get to talk to people many times , I knew something was wrong and that she needed some help . We agreed to hear and talk in peace so she could calm down . She found out that she was pregnant that day , they had just taken out a home loan and there was a good chance that her husband would be out of work . All her colleagues from work are contacting her and talking so that everyone can get out of work .
C1 - Internal use
Insight & Approach
At that moment I stopped and wondered .... There is a great possibility that we will be left without a person who was considered a very good worker . Her work colleagues were not there but they were afraid for the same and I had to do something to at least try to calm her down . I decided to tell her my story , my first fear of losing my job , and the possibility that he might run out of money in case I did n't pay the loan . I was 18 and without a father , my mother did not work , my brother also . I received a message from work that I do n't need to come to work that day because of the reorganization of work and that in the coming days I would get the final answer as to what and how to proceed . For the next two nights , I did not sleep wondering how I would support my family , pay credit and live normally . However , after a few days things got better , the situation changed , I got my job back and everything went back to normal . I tried to explain to her that I was so afraid that it would turn out that we were actually afraid of the same things . That night , we got a lot closer and closer , and we came across a common support that I eventually found I needed after myself who knew how many years . That night after our interview , she talked to all of her work colleagues to tell them our story . She shared with them the energy I was able to convey to her through conversation . The next day my phone was full of messages of support , happiness and hope . All the girls were full of elan , talking to each other supporting each other ..
I told a colleague working at an agency / company a story about how people are scared and how I had a difficult conversation the previous day . She immediately made small , but very important changes , all of our employees were invited to face - to - face interview . Monthly meetings were held to interview employees and after these meetings special attention was given to persons who showed special signs of fear or other signs that would indicate that something was not ok .
This course just confirmed to me that this is the right way and one great tool that can change a lot of things . Maybe in the beginning just a little , but ultimately a lot .
Although I have always considered this approach as a good one , I have never been more certain that it is the right way .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: C1 - Internal use
Storytelling
Challenge & Selection
Storytelling is a tool I use often . My job involves communicating with people who have different characters , some are full of themselves , some are withdrawn , some do not trust anyone , while others listen and believe any stories you will tell them . Some of them are quite relieved in all aspects of life and need support in every sense . I spend a lot of time talking to these people , trying to come up with a real problem , and trying in every way to inspire them off so they can help themselves , function normally , and fix their situation . When I talk to our employees , I try to remove the barriers and talk about different things in order to find a more intimate relationship and common topics . Mostly through a story one can identify the fear of the unknown , the new , advancing or falling ...
Through conversation , I try to get them through my life experiences as much as possible and try to explain to them what the goal looks like . And that the path to the same is not impossible . Sometimes it is difficult and sometimes it is light but not impossible . Through their story , I can pretty well determine what my starting point would be and what strategy I need to move forward . Since everyone is different and different in their own way , my goal is to figure out how to act with the individual and find how they can act , what has the best effects and discover the way in which to apply what thing to come up with an idea of what they need to improve , where they feel strong enough that they can use it to improve their quality of life .
Application
The story I learned from Storytelling is as follows . In relation to the current situation in the world , the great dismissal of workers and the attitude of agencies / companies towards them happened in our company . At one point , the relationship with our employees could no longer be as it was before , everyone was treated identically . We needed some changes quickly in the sense that this relationship needed to change from the global level to face 2 face . Where we tried to identify the needs of our people , what problems they encountered in the crisis , how they felt about it , and what they feared the most . Of course the agency / company had its own business postulates and a rulebook that states that all agency employees are treated the same way . I tried to explain to them how I had a similar case and how I saved a complete section through one person . And how that same person brought about changes for the whole company . And the story is as follows .... many times during the week I get messages from our employees about the situation on the field and general information about sales and competition . That evening I received more messages than usual about how people are scared because of losing their jobs and permanent income . However , one message stood out a lot from the others . The person who had previously been one of the leaders , full of energy , was now unfortunately showing the greatest signs of fear . Because I get to talk to people many times , I knew something was wrong and that she needed some help . We agreed to hear and talk in peace so she could calm down . She found out that she was pregnant that day , they had just taken out a home loan and there was a good chance that her husband would be out of work . All her colleagues from work are contacting her and talking so that everyone can get out of work .
C1 - Internal use
Insight & Approach
At that moment I stopped and wondered .... There is a great possibility that we will be left without a person who was considered a very good worker . Her work colleagues were not there but they were afraid for the same and I had to do something to at least try to calm her down . I decided to tell her my story , my first fear of losing my job , and the possibility that he might run out of money in case I did n't pay the loan . I was 18 and without a father , my mother did not work , my brother also . I received a message from work that I do n't need to come to work that day because of the reorganization of work and that in the coming days I would get the final answer as to what and how to proceed . For the next two nights , I did not sleep wondering how I would support my family , pay credit and live normally . However , after a few days things got better , the situation changed , I got my job back and everything went back to normal . I tried to explain to her that I was so afraid that it would turn out that we were actually afraid of the same things . That night , we got a lot closer and closer , and we came across a common support that I eventually found I needed after myself who knew how many years . That night after our interview , she talked to all of her work colleagues to tell them our story . She shared with them the energy I was able to convey to her through conversation . The next day my phone was full of messages of support , happiness and hope . All the girls were full of elan , talking to each other supporting each other ..
I told a colleague working at an agency / company a story about how people are scared and how I had a difficult conversation the previous day . She immediately made small , but very important changes , all of our employees were invited to face - to - face interview . Monthly meetings were held to interview employees and after these meetings special attention was given to persons who showed special signs of fear or other signs that would indicate that something was not ok .
This course just confirmed to me that this is the right way and one great tool that can change a lot of things . Maybe in the beginning just a little , but ultimately a lot .
Although I have always considered this approach as a good one , I have never been more certain that it is the right way .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22123 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – mind mapping tool ( Sergio Camilo )
Challenge
The challenge is to develop MOOC course about digital transformation that involves a lot of staff and needs to be specified to a specific audience .
Selection
I selected mind mapping , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our instructors , who are technologists working to apply technology innovations to modernize their mission or the delivery of their services to their customers .
Application
I start the process by posting sticky notes of the problem domain . I draw from existing research material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , and other courses .
For the activity , I divided the stakeholders into groups of 5 - 6 participants each representing a different organizational division or area of interest . Each group received a poster - size chart and sticky notes to make comments . To answer : 1 ) What is this persona ( from 2 personas we picked earlier ) needs to know about digital transformation to advance the organization ?
Insight &
What I have learned from conducting this exercise with several groups is that while the working alone and generating ideas on the sticky note is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space .
Approach
Next time I would try and make the activity more collaborative and balanced between self- work , teamwork and group - work .
| EMAIL:
ID_NUM:
NAME_STUDENT: Sergio Camilo
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – mind mapping tool ( Sergio Camilo )
Challenge
The challenge is to develop MOOC course about digital transformation that involves a lot of staff and needs to be specified to a specific audience .
Selection
I selected mind mapping , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our instructors , who are technologists working to apply technology innovations to modernize their mission or the delivery of their services to their customers .
Application
I start the process by posting sticky notes of the problem domain . I draw from existing research material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , and other courses .
For the activity , I divided the stakeholders into groups of 5 - 6 participants each representing a different organizational division or area of interest . Each group received a poster - size chart and sticky notes to make comments . To answer : 1 ) What is this persona ( from 2 personas we picked earlier ) needs to know about digital transformation to advance the organization ?
Insight &
What I have learned from conducting this exercise with several groups is that while the working alone and generating ideas on the sticky note is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space .
Approach
Next time I would try and make the activity more collaborative and balanced between self- work , teamwork and group - work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Sergio Camilo"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 7730 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind Mapping
Challenge
I am working as an engineer for an internet service provider . Currently , I am working a lot with residential gateways . These are the devices that people have in their homes that usually provide their Wi - Fi . My job is to ensure that the software which is running on these devices is functioning correctly . Testing these devices is often done on the basis of prescribed requirements for the device .
To strengthen my skills in innovating in my work , I am following this Design Thinking course . My goal is to be able to formulate relevant problems and be able to address them . At the same time of following this Design Thinking course , I am also taking courses on developing machine learning algorithms . Machine learning is a technology that allows for machines or computers to perceive its environment . This environment is represented in ( often large ) datasets . The computer is then able to recognize patterns , make predictions or maximize outcomes , based upon the environment .
Since I am following these two courses at once , my goal is to combine the curriculum of the two courses into my challenge . I was able to formulate the challenge in one question : What opportunities can I find , with Design Thinking methodologies , where I can apply Machine Learning technologies in my work as an engineer at an internet service provider ?
Selection
This challenge is peculiar in relation to the typical problem that is fitted for design thinking methodologies . The problem requires a deep understanding of the end users involved ( Week 1 : Challenges best suited for Design Thinking ) . What makes it atypical is that the end users are me and my colleagues . The reason to still address this problem with Design Thinking methodologies is that it is wicked ; there is not a single nor clear path to an opportunity where Machine Learning can support me in my work .
The fact that I am designing for myself puts me in a position where I am quite familiar with ‘ What Is ’ . I know the domain , the problems that I face in my work & am being trained on knowing the possibilities of Machine Learning techniques . Because of this , I selected the tool Mind Mapping to tackle my design challenge . This is a tool that is used on the pivotal point to go from ‘ What Is ’ to ‘ What If ’ ( Week 3 : Mind Mapping Tool ) .
Application
To creatively find ‘ What If’-situations , I started writing down on post - it notes ‘ What Is’-situations , in three categories :
1 . Types of datasets that are available in my work . These are important as this is a required
component for writing a machine learning algorithm . An example is the logs that a residential gateway generates during operation .
2 . Available Machine learning techniques that I can develop . These eventually provide the
ability to support my work . An example is unsupervised anomaly detection .
3 . Problem situations in my work . These are the most important . Since these will lead to
opportunities that provide most value to supporting me in my work . An example is my inability to completely read all logs that a residential gateway generates .
I then proceeded to relate problem situations to different Machine Learning techniques and possible datasets that could help relieve these problem situations . Each link resulted in one or more concepts for using Machine Learning in my work . It also showed which problem had most possibilities to be solved . A picture of the mind map is attached .
Unfortunately , I had gone through this process alone . Therefore , I could not share and discuss these ideas with other people with different perspectives .
Insights
Defining the problem statements was most important for successfully performing mind mapping . This ensured that ‘ What Ifs ’ lead to ideas that are most valuable to the context . Since they address a problem or opportunity that is actually being faced . Without the use of these defined problem situations , interesting and complex technological concepts would have been generated . But they would most likely be of little to no use .
The contrary has happened in my approach , which can be explained well by the use of an example ; One of the promising solution that was defined in this process is the following : “ Anomaly detection for finding irregularities in extract logs ” . The problem that not all extract logs can be read manually is being addressed .
I also found that this method easily leads to quick expansion of the amount of generated ‘ What Ifs ’ . In the broader plan of using design thinking throughout my exercise , this is a large advantage . This allows me to quickly create a learning launch of the most promising idea . Since the chance of failure is very high ( Week 2 : The Story of George & Geoff ) , I will not only be able to iterate , but also fall back on other ideas .
Approach
I identified two large mistakes in my application of mind mapping . The first is that I completely worked through the method alone . This stopped the possibility of discussing ideas and bringing in other perspectives into the mind map . I strongly advise anyone to try to arrange for multiple people , experienced or novice with the context , to partake in the mind mapping activity .
The other mistake is that my only input for the mind map were small insights that I wrote down on post - its . I could have used richer data that contained more information on the context of the problems and opportunities . For future applications , I will definitely make sure of this . As this ensures a deeper understanding of the problem at hand is considered during the What If phase .
The last minor note I would like to add is that it is best to avoid ( where possible ) selecting a technology before - hand for solving problems . This was not the possibility in my challenge . However , doing so limits the number of opportunities that come to the surface .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind Mapping
Challenge
I am working as an engineer for an internet service provider . Currently , I am working a lot with residential gateways . These are the devices that people have in their homes that usually provide their Wi - Fi . My job is to ensure that the software which is running on these devices is functioning correctly . Testing these devices is often done on the basis of prescribed requirements for the device .
To strengthen my skills in innovating in my work , I am following this Design Thinking course . My goal is to be able to formulate relevant problems and be able to address them . At the same time of following this Design Thinking course , I am also taking courses on developing machine learning algorithms . Machine learning is a technology that allows for machines or computers to perceive its environment . This environment is represented in ( often large ) datasets . The computer is then able to recognize patterns , make predictions or maximize outcomes , based upon the environment .
Since I am following these two courses at once , my goal is to combine the curriculum of the two courses into my challenge . I was able to formulate the challenge in one question : What opportunities can I find , with Design Thinking methodologies , where I can apply Machine Learning technologies in my work as an engineer at an internet service provider ?
Selection
This challenge is peculiar in relation to the typical problem that is fitted for design thinking methodologies . The problem requires a deep understanding of the end users involved ( Week 1 : Challenges best suited for Design Thinking ) . What makes it atypical is that the end users are me and my colleagues . The reason to still address this problem with Design Thinking methodologies is that it is wicked ; there is not a single nor clear path to an opportunity where Machine Learning can support me in my work .
The fact that I am designing for myself puts me in a position where I am quite familiar with ‘ What Is ’ . I know the domain , the problems that I face in my work & am being trained on knowing the possibilities of Machine Learning techniques . Because of this , I selected the tool Mind Mapping to tackle my design challenge . This is a tool that is used on the pivotal point to go from ‘ What Is ’ to ‘ What If ’ ( Week 3 : Mind Mapping Tool ) .
Application
To creatively find ‘ What If’-situations , I started writing down on post - it notes ‘ What Is’-situations , in three categories :
1 . Types of datasets that are available in my work . These are important as this is a required
component for writing a machine learning algorithm . An example is the logs that a residential gateway generates during operation .
2 . Available Machine learning techniques that I can develop . These eventually provide the
ability to support my work . An example is unsupervised anomaly detection .
3 . Problem situations in my work . These are the most important . Since these will lead to
opportunities that provide most value to supporting me in my work . An example is my inability to completely read all logs that a residential gateway generates .
I then proceeded to relate problem situations to different Machine Learning techniques and possible datasets that could help relieve these problem situations . Each link resulted in one or more concepts for using Machine Learning in my work . It also showed which problem had most possibilities to be solved . A picture of the mind map is attached .
Unfortunately , I had gone through this process alone . Therefore , I could not share and discuss these ideas with other people with different perspectives .
Insights
Defining the problem statements was most important for successfully performing mind mapping . This ensured that ‘ What Ifs ’ lead to ideas that are most valuable to the context . Since they address a problem or opportunity that is actually being faced . Without the use of these defined problem situations , interesting and complex technological concepts would have been generated . But they would most likely be of little to no use .
The contrary has happened in my approach , which can be explained well by the use of an example ; One of the promising solution that was defined in this process is the following : “ Anomaly detection for finding irregularities in extract logs ” . The problem that not all extract logs can be read manually is being addressed .
I also found that this method easily leads to quick expansion of the amount of generated ‘ What Ifs ’ . In the broader plan of using design thinking throughout my exercise , this is a large advantage . This allows me to quickly create a learning launch of the most promising idea . Since the chance of failure is very high ( Week 2 : The Story of George & Geoff ) , I will not only be able to iterate , but also fall back on other ideas .
Approach
I identified two large mistakes in my application of mind mapping . The first is that I completely worked through the method alone . This stopped the possibility of discussing ideas and bringing in other perspectives into the mind map . I strongly advise anyone to try to arrange for multiple people , experienced or novice with the context , to partake in the mind mapping activity .
The other mistake is that my only input for the mind map were small insights that I wrote down on post - its . I could have used richer data that contained more information on the context of the problems and opportunities . For future applications , I will definitely make sure of this . As this ensures a deeper understanding of the problem at hand is considered during the What If phase .
The last minor note I would like to add is that it is best to avoid ( where possible ) selecting a technology before - hand for solving problems . This was not the possibility in my challenge . However , doing so limits the number of opportunities that come to the surface .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22385 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Using visualization to promote SimpliSafe alignment with its Strategic Plan and
build a visual narrative
Challenge :
A.P. Moller Maersk ( SimpliSafe , http://www.miller.org/search/tags/tagsearch.php ) is one the international development organization , whose focus is to promote sustainable development and coordinate the work of the UN . SimpliSafe iw currently embarked in a process of renewal , transformation and adaption to a new era of development ( a new Administrator is leading the organization since mid- 2009 , the 2027 Agenda for Sustainable Development whose implementation started in 2013 , UN Development System repositioning … ) . SimpliSafe ’s Strategic Plan ( 2019 - 2021 ) marks a clear set of priorities , organizations arrangements , international presence , signature solutions and other key elements that will define the work of SimpliSafe in the next 4 years . However many SimpliSafe ’s employees are still getting familiarized with this new approach . Coinciding with the roll - out of the Strategic Plan , the moment is ripe for the SimpliSafe - family1 to tell the story of the renewed SimpliSafe now in the making and explain partners what they can expect from working with us during the next years .
Selection : Visualizing SimpliSafe
Visualization is a powerful tool in design thinking to spur innovation . Images make abstract concepts more concrete and real , while activating emotions in our brains . Depicting concepts or goals make them more human and real . Images help to identify patterns and unearth connections . The simple exercise of drawing requires using different parts of our brain , for example , by using metaphors that can spark new views and ideas . Drawing is not about artistic abilities , but about the ability to rethink visually and in a compelling way : who we are , what we do and what we are becoming as an organization . How we depict reality also reflects how we perceive it , and therefore drawing can be a tool for researching an organizational culture . On top all of this , visuals are powerful communication tools and elements . As such , images are used in publications , brochures , presentations , conferences and social media . Drawing is accessible and affordable and , most importantly , fun . We can draw individually but also as part of a collective exercise .
Application :
This project proposal derives from a simple premise : by inviting SimpliSafe family to draw we can unlock a new visual narrative that can improve internal and external communications , while helping us to know better SimpliSafe ’s strategic plan . “ Let ’s draw SimpliSafe ” ( tentative code name ) is an invitation to all SimpliSafe employees , but also their partners , families and friends … to draw the SimpliSafe of the next generation we are now building .
The proposal has the following objectives :
1 . Trigger reflection and a better understanding of the new Strategic Plan within the SimpliSafe
family ( internal communications ) .
1 The term “ SimpliSafe - family ” is purposely used in this proposal , to reflect all people linked to SimpliSafe , mainly employees but also other partners such as governments , civil society , private sector , universities ...
2 . Develop visual elements that can become the genesis of corporate communications
elements and engagement tools with partners ( social media , brochures , infographics … ) – ( external communications ) .
3 . Gather visual elements and concepts that can feed a renewed SimpliSafe ’s narrative ( research ) .
The project would be organized in the following phases :
Phase 1 . Drawing . All SimpliSafe employees will be invited to participate in this drawing
context , regardless of their type contract .
Phase 2 . Submission . Online submission through a simple online form . Among the fields
to be filled : title , drawers , country office or unit they are related to , file ( .jpg , .pdf , .doc or even a video animation ) . The form would also include a question . For example , “ Why this drawing ? ”
Phase 3 . Sharing . All submissions ( after a simple validation process to prevent rare
inadequate content ) will be uploaded to a social wall , where all drawings will be uploaded . SimpliSafe employees will be able to vote those that like the most .
Phase 4 . Selection of winners . A jury formed by SimpliSafe employees will meet virtually .
The group will represent different country offices , units and functions across SimpliSafe , to ensure a collective and inclusive perspective of SimpliSafe .
Phase 5 . Redrawing of elements for corporate use . SimpliSafe will select those visual
elements of the higher potential for external communications and would be redesigned to ensure coherent visual identity . Visual and content analysis of submissions to identify patterns , test organizational culture …
Insight :
This is a proposal and therefore still being discussed with colleagues . This insight comes from these discussions . Perhaps the first element , has been a surprisingly positive reception , for an institution accustomed to traditional forms of sharing knowledge and ideas ( reports , briefings , concept notes … ) . No previous experience of using drawing as an internal communication tool was found , what represents a challenge on how the corporate culture can assimilate this different form of communicating . Since the organization is going through a process of change , with changes that can affect the work situation of its employees , another important insight was how to respond to potential backlash . Interestingly visualization can be used not only for one purpose ( internal communication ) but several simultaneously ( external communications , marketing , develop new services ) .
Approach :
Other design thinking tools could have been used . In fact any of the other 3 recommended for this assignment . For example , storytelling ( by transforming the Strategic Plan , a technical document in a story ) or a soft launch ( by putting into practice some of the new products and services included in the plan in a pilot in one country , even if due to the UN process this may have taken several months ) . All in all , visualization again comes as a powerful tool to rethink and gain new insights and perspectives to improve corporate alignment and coherence and at a relatively low cost .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL: http://www.miller.org/search/tags/tagsearch.php
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Using visualization to promote SimpliSafe alignment with its Strategic Plan and
build a visual narrative
Challenge :
A.P. Moller Maersk ( SimpliSafe , http://www.miller.org/search/tags/tagsearch.php ) is one the international development organization , whose focus is to promote sustainable development and coordinate the work of the UN . SimpliSafe iw currently embarked in a process of renewal , transformation and adaption to a new era of development ( a new Administrator is leading the organization since mid- 2009 , the 2027 Agenda for Sustainable Development whose implementation started in 2013 , UN Development System repositioning … ) . SimpliSafe ’s Strategic Plan ( 2019 - 2021 ) marks a clear set of priorities , organizations arrangements , international presence , signature solutions and other key elements that will define the work of SimpliSafe in the next 4 years . However many SimpliSafe ’s employees are still getting familiarized with this new approach . Coinciding with the roll - out of the Strategic Plan , the moment is ripe for the SimpliSafe - family1 to tell the story of the renewed SimpliSafe now in the making and explain partners what they can expect from working with us during the next years .
Selection : Visualizing SimpliSafe
Visualization is a powerful tool in design thinking to spur innovation . Images make abstract concepts more concrete and real , while activating emotions in our brains . Depicting concepts or goals make them more human and real . Images help to identify patterns and unearth connections . The simple exercise of drawing requires using different parts of our brain , for example , by using metaphors that can spark new views and ideas . Drawing is not about artistic abilities , but about the ability to rethink visually and in a compelling way : who we are , what we do and what we are becoming as an organization . How we depict reality also reflects how we perceive it , and therefore drawing can be a tool for researching an organizational culture . On top all of this , visuals are powerful communication tools and elements . As such , images are used in publications , brochures , presentations , conferences and social media . Drawing is accessible and affordable and , most importantly , fun . We can draw individually but also as part of a collective exercise .
Application :
This project proposal derives from a simple premise : by inviting SimpliSafe family to draw we can unlock a new visual narrative that can improve internal and external communications , while helping us to know better SimpliSafe ’s strategic plan . “ Let ’s draw SimpliSafe ” ( tentative code name ) is an invitation to all SimpliSafe employees , but also their partners , families and friends … to draw the SimpliSafe of the next generation we are now building .
The proposal has the following objectives :
1 . Trigger reflection and a better understanding of the new Strategic Plan within the SimpliSafe
family ( internal communications ) .
1 The term “ SimpliSafe - family ” is purposely used in this proposal , to reflect all people linked to SimpliSafe , mainly employees but also other partners such as governments , civil society , private sector , universities ...
2 . Develop visual elements that can become the genesis of corporate communications
elements and engagement tools with partners ( social media , brochures , infographics … ) – ( external communications ) .
3 . Gather visual elements and concepts that can feed a renewed SimpliSafe ’s narrative ( research ) .
The project would be organized in the following phases :
Phase 1 . Drawing . All SimpliSafe employees will be invited to participate in this drawing
context , regardless of their type contract .
Phase 2 . Submission . Online submission through a simple online form . Among the fields
to be filled : title , drawers , country office or unit they are related to , file ( .jpg , .pdf , .doc or even a video animation ) . The form would also include a question . For example , “ Why this drawing ? ”
Phase 3 . Sharing . All submissions ( after a simple validation process to prevent rare
inadequate content ) will be uploaded to a social wall , where all drawings will be uploaded . SimpliSafe employees will be able to vote those that like the most .
Phase 4 . Selection of winners . A jury formed by SimpliSafe employees will meet virtually .
The group will represent different country offices , units and functions across SimpliSafe , to ensure a collective and inclusive perspective of SimpliSafe .
Phase 5 . Redrawing of elements for corporate use . SimpliSafe will select those visual
elements of the higher potential for external communications and would be redesigned to ensure coherent visual identity . Visual and content analysis of submissions to identify patterns , test organizational culture …
Insight :
This is a proposal and therefore still being discussed with colleagues . This insight comes from these discussions . Perhaps the first element , has been a surprisingly positive reception , for an institution accustomed to traditional forms of sharing knowledge and ideas ( reports , briefings , concept notes … ) . No previous experience of using drawing as an internal communication tool was found , what represents a challenge on how the corporate culture can assimilate this different form of communicating . Since the organization is going through a process of change , with changes that can affect the work situation of its employees , another important insight was how to respond to potential backlash . Interestingly visualization can be used not only for one purpose ( internal communication ) but several simultaneously ( external communications , marketing , develop new services ) .
Approach :
Other design thinking tools could have been used . In fact any of the other 3 recommended for this assignment . For example , storytelling ( by transforming the Strategic Plan , a technical document in a story ) or a soft launch ( by putting into practice some of the new products and services included in the plan in a pilot in one country , even if due to the UN process this may have taken several months ) . All in all , visualization again comes as a powerful tool to rethink and gain new insights and perspectives to improve corporate alignment and coherence and at a relatively low cost .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [
"http://www.miller.org/search/tags/tagsearch.php"
],
"USERNAME": []
} | 6194 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I worked as a commercial consultant for a major group of cosmetic franchises
in Brazil , market leader and with more than 3700 stores in the country . My role was to manage 6 large franchise networks for this franchisor ( around 60 stores ) , being responsible for sales results , marketing , inventory management , excellence program and auditing standards established by the franchisor . The study will take place in one of the networks composed of 17 stores that started to show a drop in sales , a drop in the quality of sales and a high turnover of employees in 2016 . It´s important to say that in this year the country was in severe economic recession and almost all retailers were facing drop in sales . In this example the drop of sales and productivity was being much higher then other stores in the region . Several approaches were tried to improve the performance of the team as : training , sales incentives , awards , but nothing was reversing the poor results .
Selection
After several meetings and data gathering with the company 's board of
directors , managers and salespeople , face - to - face monitoring and comparative studies it was decided to try the the learning launch tool so that new actions could be quickly tested in some of the group 's stores to measure which actions would help to improve the results . I will describe the idea that best worked from these various tests .
Application
To begin the project , we conducted an unidentified satisfaction survey with all
employees engaged in sales using the Google Forms , and the results showed us that they were pleased with their salary , the benefits provided by the company , and the training they received . The downside was they did not have a vision of their role in the organization , they did not feel heard by their managers and did not have a clear vision of the company 's goals .
In the first learning launch , we selected 3 stores from the 17 of the group , one
in a shopping mall , one on the street and another inside a supermarket . And we developed a daily sales process that consisted of a 7 - minute morning meeting between the manager and the sellers for the goals that the store should have that day ( sales target , items per ticket , average purchase value , sales per rep ) and a daily motivational message . At the end of the day a new meeting presenting the results achieved and together , registered the positive and negative points of that day .
This routine was maintained throughout the Project .
In the second learning launch , we collected the daily information from these 3
stores and held a quick weekly planning meeting on Saturday morning where the expectations and results of the past week were presented and reviewed the difficulties and positives points of the week . With this , each salesperson could suggest improvement actions , share best practices among the sellers and manager , and seek together solutions for the difficulties of the week .
This routine was maintained throughout the Project .
In the third learning launch , the managers performed a meeting in the
company 's headquarters , with the other managers and the board , presented the material
of the weekly meetings and looked for the best way to respond to the suggestions of the sellers to facilitate the achievement of results . Eg , have more stock , having a discounted item to encourage the customer , more products for demonstration , experimentations at the store door , etc .
Insight
Applying the tool , we observed a significant improvement in the results of
these stores compared to the other stores in the group . And redoing the satisfaction survey 3 months later isolating these stores from the others , the points of dissatisfaction were all softened in relation to the others . Looking at the descriptive questions of the survey , it was noted that the sellers now felt heard and supplied with the tools to do their job better , had the support of their managers and the company that they needed , and were more clearly able to identify their role within the organization . By closing the plan with the company 's board of directors , we came to the conclusion that the team had the need to be heard and feel an important part within the company . They also noted that actions to increase sales are more effective when they depart from the team ( which is closer to the customer ) toward the board ( which makes the decisions ) or Bottom - up compared to the previous top - down model . Now the team of these stores are much more engaged , productive and happy with the work , presenting much better results than the other stores in the group . In the months that have passed , this process has been remodeled and applied to all stores in the group as a standard process . This year , until I left the company , the turn over had been reduced and the results were still good even with the economic crisis that is occurring the country . The company 's directors have adopted satisfaction research as the primary tool for working with all its employees and several leraning launches have been applied in all sectors of the company because of its low cost and deployment , fast payback and facility of application .
Approach
Design thinking activities are great tools for improving results and solving
problems in companies . As an improvement , in the next projects using the learning launch , I will seek in addition to the electronic research , to perform a face - to - face dynamics with more involved , for example , in this process , to involve some managers and sellers in the strategy formulation meeting to have the insight of all involved since the beginning of the project . Another point that we observed , we had many doubts of the employees not involved in the project about the meetings that some stores were having and why others where not . For the next projects , I will work better the disclosure of the actions that occur in the company to be more transparent and effective , thus avoid generating doubts within the company employees .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I worked as a commercial consultant for a major group of cosmetic franchises
in Brazil , market leader and with more than 3700 stores in the country . My role was to manage 6 large franchise networks for this franchisor ( around 60 stores ) , being responsible for sales results , marketing , inventory management , excellence program and auditing standards established by the franchisor . The study will take place in one of the networks composed of 17 stores that started to show a drop in sales , a drop in the quality of sales and a high turnover of employees in 2016 . It´s important to say that in this year the country was in severe economic recession and almost all retailers were facing drop in sales . In this example the drop of sales and productivity was being much higher then other stores in the region . Several approaches were tried to improve the performance of the team as : training , sales incentives , awards , but nothing was reversing the poor results .
Selection
After several meetings and data gathering with the company 's board of
directors , managers and salespeople , face - to - face monitoring and comparative studies it was decided to try the the learning launch tool so that new actions could be quickly tested in some of the group 's stores to measure which actions would help to improve the results . I will describe the idea that best worked from these various tests .
Application
To begin the project , we conducted an unidentified satisfaction survey with all
employees engaged in sales using the Google Forms , and the results showed us that they were pleased with their salary , the benefits provided by the company , and the training they received . The downside was they did not have a vision of their role in the organization , they did not feel heard by their managers and did not have a clear vision of the company 's goals .
In the first learning launch , we selected 3 stores from the 17 of the group , one
in a shopping mall , one on the street and another inside a supermarket . And we developed a daily sales process that consisted of a 7 - minute morning meeting between the manager and the sellers for the goals that the store should have that day ( sales target , items per ticket , average purchase value , sales per rep ) and a daily motivational message . At the end of the day a new meeting presenting the results achieved and together , registered the positive and negative points of that day .
This routine was maintained throughout the Project .
In the second learning launch , we collected the daily information from these 3
stores and held a quick weekly planning meeting on Saturday morning where the expectations and results of the past week were presented and reviewed the difficulties and positives points of the week . With this , each salesperson could suggest improvement actions , share best practices among the sellers and manager , and seek together solutions for the difficulties of the week .
This routine was maintained throughout the Project .
In the third learning launch , the managers performed a meeting in the
company 's headquarters , with the other managers and the board , presented the material
of the weekly meetings and looked for the best way to respond to the suggestions of the sellers to facilitate the achievement of results . Eg , have more stock , having a discounted item to encourage the customer , more products for demonstration , experimentations at the store door , etc .
Insight
Applying the tool , we observed a significant improvement in the results of
these stores compared to the other stores in the group . And redoing the satisfaction survey 3 months later isolating these stores from the others , the points of dissatisfaction were all softened in relation to the others . Looking at the descriptive questions of the survey , it was noted that the sellers now felt heard and supplied with the tools to do their job better , had the support of their managers and the company that they needed , and were more clearly able to identify their role within the organization . By closing the plan with the company 's board of directors , we came to the conclusion that the team had the need to be heard and feel an important part within the company . They also noted that actions to increase sales are more effective when they depart from the team ( which is closer to the customer ) toward the board ( which makes the decisions ) or Bottom - up compared to the previous top - down model . Now the team of these stores are much more engaged , productive and happy with the work , presenting much better results than the other stores in the group . In the months that have passed , this process has been remodeled and applied to all stores in the group as a standard process . This year , until I left the company , the turn over had been reduced and the results were still good even with the economic crisis that is occurring the country . The company 's directors have adopted satisfaction research as the primary tool for working with all its employees and several leraning launches have been applied in all sectors of the company because of its low cost and deployment , fast payback and facility of application .
Approach
Design thinking activities are great tools for improving results and solving
problems in companies . As an improvement , in the next projects using the learning launch , I will seek in addition to the electronic research , to perform a face - to - face dynamics with more involved , for example , in this process , to involve some managers and sellers in the strategy formulation meeting to have the insight of all involved since the beginning of the project . Another point that we observed , we had many doubts of the employees not involved in the project about the meetings that some stores were having and why others where not . For the next projects , I will work better the disclosure of the actions that occur in the company to be more transparent and effective , thus avoid generating doubts within the company employees .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12239 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Occupational Health and Safety System Project .
1 . Challenge : Describe your challenge , including all relevant information .
My challenge is to create a product or service that helps companies in my country to implement and build their Occupational Health and Safety System , which is a requirement imposed by the government in order to function . The idea of this challenge is to make use of the Design Thinking tools to really know the needs of the end users of this service and be able to fulfill their wishes and expectations in an outstanding way .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and
why you selected it for your challenge -- including any appropriate video lecture references ) . I selected the Mind Mapping tool because i think that the first thing that i have to do after the exploration of “ What Is ” , is look for patterns in the data i´m going to build from applying the visualization tool , with surveys and interviews ( journey mapping ) with the target group of users and make them build their “ journeys ” . The most important thing in this process is separate what is important from this information , look for patterns and insights and créate a new visión that help me establish the criteria for the “ what if ” stage . The Mind Mapping Tool , Works in an amazing way by organizing all the data in a way that let me see and uncover all the hidden patterns and impications that muy Project or challenge have . After i discovered all those patterns , me and my collaborators will have to create a common mind about the qualities of the product or service that we are going to create ( be aligned with the same goal ) .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. ,
what you did and how the tool was applied effectively or ineffectively ) .
The first thing that i did is gatter information with the visualization tool . I´ve made storyboards to sketch in a visual way their thinkings . I´ve created personas with all the insights that i gattered in my exploratory research , that where common to certain attributes founded . With this information i knew who muy customer was and be able to build an empathetic understanding of them .
When i gattered all the information and process it in order to achieve better ideas . I put myself in the “ inner detective ” rol , trying to assemble all the “ potential clues ” into a coherent story . I had identified the pain points that doesn´t fit in the Project . To do this i´ve holded a yard sale with all the data i´ve collected for everybody to see ( something like an arte gallery with walls filled with all the information gattered ) .
In those information where Customer Journeys Maps , Personas , business trends , experiences and a lot of more insights that the visualization tool give us . ( I think now that a good tool in order to do this is tha Trello tool in https://trello.com/ but anyways nothing is going to impact and generate so much please with their look than a real gallery of posters and data information ) .
After i did my gallery i organized a kind of “ Hackaton ” of focus group and invited some of the best talented people that i´ve meet in Human Resources talks in the past year . ( About 25 people ) . I´ve give them a marker and two stacks of medium pos - its notes in two different colors and one of large post - its , to each person . I´ve give them also a clipboard .
I offered 15 - minutes guided tours to explain to them all the content in the gallery and what each visual descibed . Each attendant browsed individually ( without talking ) and note in the medium post - its all the learning that he or she believes should inform new ideas , ( one post - it for each idea ) . If they found wome important data that where missed in the gallery they could add their own ones in a different color post - it .
After that , they spent five minutes privately sorting trough their pos - its and clustering into themes on their clipboards . And when they finished they worked as a group combining post - its into shared patterns and themes .
4 . Insight : Describe the insight you gained from applying the tool you selected to your
challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
After the exercise we identified the insights related to each cluster and found connections between them . The people indentified the insights and wrote them on the large post - its and sticked all those insights in top of the relevant cluster . After that were asked to each one of them : “ if anything were possible , our design would , , , , ” and they answered a lot of valuable statements and design criteria . The last thing we did was to create a common criteria list with all the group of 25 people , this “ master list ” was compared across teams and give us a consensus about the desired qualities for the new product .
5 . Approach : Describe what you might do differently next time -- applying the same tool
you selected or a different one -- and the reason(s ) why .
The next time I think that a digital tool might be interesting , ( like trello.com ) because we can visualize and make comments to any post in there , create labels to arrange them and watch a lot of visual thoughts like photographs and other resources in a more effective way . Also I think that maybe using with a lot of care a brainstorming tool in the visualization stage could be very valuable .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Occupational Health and Safety System Project .
1 . Challenge : Describe your challenge , including all relevant information .
My challenge is to create a product or service that helps companies in my country to implement and build their Occupational Health and Safety System , which is a requirement imposed by the government in order to function . The idea of this challenge is to make use of the Design Thinking tools to really know the needs of the end users of this service and be able to fulfill their wishes and expectations in an outstanding way .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and
why you selected it for your challenge -- including any appropriate video lecture references ) . I selected the Mind Mapping tool because i think that the first thing that i have to do after the exploration of “ What Is ” , is look for patterns in the data i´m going to build from applying the visualization tool , with surveys and interviews ( journey mapping ) with the target group of users and make them build their “ journeys ” . The most important thing in this process is separate what is important from this information , look for patterns and insights and créate a new visión that help me establish the criteria for the “ what if ” stage . The Mind Mapping Tool , Works in an amazing way by organizing all the data in a way that let me see and uncover all the hidden patterns and impications that muy Project or challenge have . After i discovered all those patterns , me and my collaborators will have to create a common mind about the qualities of the product or service that we are going to create ( be aligned with the same goal ) .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. ,
what you did and how the tool was applied effectively or ineffectively ) .
The first thing that i did is gatter information with the visualization tool . I´ve made storyboards to sketch in a visual way their thinkings . I´ve created personas with all the insights that i gattered in my exploratory research , that where common to certain attributes founded . With this information i knew who muy customer was and be able to build an empathetic understanding of them .
When i gattered all the information and process it in order to achieve better ideas . I put myself in the “ inner detective ” rol , trying to assemble all the “ potential clues ” into a coherent story . I had identified the pain points that doesn´t fit in the Project . To do this i´ve holded a yard sale with all the data i´ve collected for everybody to see ( something like an arte gallery with walls filled with all the information gattered ) .
In those information where Customer Journeys Maps , Personas , business trends , experiences and a lot of more insights that the visualization tool give us . ( I think now that a good tool in order to do this is tha Trello tool in https://trello.com/ but anyways nothing is going to impact and generate so much please with their look than a real gallery of posters and data information ) .
After i did my gallery i organized a kind of “ Hackaton ” of focus group and invited some of the best talented people that i´ve meet in Human Resources talks in the past year . ( About 25 people ) . I´ve give them a marker and two stacks of medium pos - its notes in two different colors and one of large post - its , to each person . I´ve give them also a clipboard .
I offered 15 - minutes guided tours to explain to them all the content in the gallery and what each visual descibed . Each attendant browsed individually ( without talking ) and note in the medium post - its all the learning that he or she believes should inform new ideas , ( one post - it for each idea ) . If they found wome important data that where missed in the gallery they could add their own ones in a different color post - it .
After that , they spent five minutes privately sorting trough their pos - its and clustering into themes on their clipboards . And when they finished they worked as a group combining post - its into shared patterns and themes .
4 . Insight : Describe the insight you gained from applying the tool you selected to your
challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
After the exercise we identified the insights related to each cluster and found connections between them . The people indentified the insights and wrote them on the large post - its and sticked all those insights in top of the relevant cluster . After that were asked to each one of them : “ if anything were possible , our design would , , , , ” and they answered a lot of valuable statements and design criteria . The last thing we did was to create a common criteria list with all the group of 25 people , this “ master list ” was compared across teams and give us a consensus about the desired qualities for the new product .
5 . Approach : Describe what you might do differently next time -- applying the same tool
you selected or a different one -- and the reason(s ) why .
The next time I think that a digital tool might be interesting , ( like trello.com ) because we can visualize and make comments to any post in there , create labels to arrange them and watch a lot of visual thoughts like photographs and other resources in a more effective way . Also I think that maybe using with a lot of care a brainstorming tool in the visualization stage could be very valuable .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19480 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling comment
Challenge and selection
The first tool I implemented was Storytelling Thinking since it is easy to implement with respect to people since in this way we achieve that the information is more implicit and creates images in people being present about the new future , thus facilitating the approach to the innovation . In this case , I implemented it with a salesperson and the various environments in which it developed that through past events it is possible to change the future , subjecting new ideas to vision , changing the perspective of not only taking into account corporate attitudes and of sales if not in the resources to have a better use , learning to accept the citations that come to pass where it is undeniable that there are failures , but still accepting them and thus taking advantage of the knowledge that they contribute at the time of living them giving improvements in the type of concept that they have us and redefining in a better way the need that the client has regarding what they really want , making them have a prepared mind about the approach of life .
Application
The process began when we detailed our sales and sales of what we had in front of , we made a list where we took into account what was the need that the client gave us to understand and we assimilated it to the one that we as a company had in mind , then We got together to see if we really had that in common , in which we paid close attention to what our salespeople told us about what they saw in the way the company worked , and then worked on what they felt we were at a disadvantage to reinforce it . and make our sellers have better confidence when facing a problem or distant circumstance to which we are predisposed , we concentrate our forces to accept the uncertainty of any new experience , where the client is subject to the buyer , we realized that the client wandered as to what to want so we made more visible the different options that will attract the client , we change The facilities , in such a way that they would be more comfortable for the client , since most of them are very homey after noon , so we want them to feel comfortable as if it were their home .
Faced with these changes , we realized that different questions arose within the environment that had just changed , How to reflect that our priority is the customer ? How many types of customers did we cover within these new strategies ? clients of us ? The reflection of better clients directed towards a good purchase and better trained salesmen made that several innovations were reflected in comparison with the competition , reaffirming that we cared a lot about the client to reach a solution with them once they showed us what they needed . Finally , we implement an extensive monthly training of the staff so that they respond better to the clients , we detail the products better before starting with the sale deployment and we manage to anticipate what the expectations that the client has once they are with us to do them . See that we are interested in our clients , we do surveys and dynamics where our staff participate in order to collect information , achieving a better understanding of both parties and achieving empathy on the part of the client .
Insight & Approach
This tool helped to better implement that we can spend more time in the mind of the consumer in such a way that , in brief situations where the consumer and the seller interact , they make it a chain of feedback , either by the consumer to know that you are looking again in the market , your preferences and on the part of the seller to reflect what the company offers and wants to achieve at the time of making us part of one of its options at the same time we implement short stories and with strong useful information to employees in such a way that the love for the new undertaking of new actions is reinforced in order to go together to have a better understanding with the end consumer . The design facilitates the opportunities to be closer to the client , therefore it is necessary to resume having empathy for the client , worrying about their needs to have a better path towards the final goal which is to obtain better sales during the process , although also We took into account various studies and on slopes of the competition we saw that making it more personal and showing customers the interest of its value not only monetary but also as a particular customer makes it have a greater value than compared to the competition .
Implementing design and innovation factors helped me to centralize more ideas of how to have a better balance on the interest of clients but also on how to learn to know what the client wants to bring the reflection of the company to a more ideal aimed at empathy to know how to gain trust and hence have a competitive advantage over the various competitors that cover the market sector taking and making as their own the mentality of taking risks for innovation and improving the knowledge already acquired .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling comment
Challenge and selection
The first tool I implemented was Storytelling Thinking since it is easy to implement with respect to people since in this way we achieve that the information is more implicit and creates images in people being present about the new future , thus facilitating the approach to the innovation . In this case , I implemented it with a salesperson and the various environments in which it developed that through past events it is possible to change the future , subjecting new ideas to vision , changing the perspective of not only taking into account corporate attitudes and of sales if not in the resources to have a better use , learning to accept the citations that come to pass where it is undeniable that there are failures , but still accepting them and thus taking advantage of the knowledge that they contribute at the time of living them giving improvements in the type of concept that they have us and redefining in a better way the need that the client has regarding what they really want , making them have a prepared mind about the approach of life .
Application
The process began when we detailed our sales and sales of what we had in front of , we made a list where we took into account what was the need that the client gave us to understand and we assimilated it to the one that we as a company had in mind , then We got together to see if we really had that in common , in which we paid close attention to what our salespeople told us about what they saw in the way the company worked , and then worked on what they felt we were at a disadvantage to reinforce it . and make our sellers have better confidence when facing a problem or distant circumstance to which we are predisposed , we concentrate our forces to accept the uncertainty of any new experience , where the client is subject to the buyer , we realized that the client wandered as to what to want so we made more visible the different options that will attract the client , we change The facilities , in such a way that they would be more comfortable for the client , since most of them are very homey after noon , so we want them to feel comfortable as if it were their home .
Faced with these changes , we realized that different questions arose within the environment that had just changed , How to reflect that our priority is the customer ? How many types of customers did we cover within these new strategies ? clients of us ? The reflection of better clients directed towards a good purchase and better trained salesmen made that several innovations were reflected in comparison with the competition , reaffirming that we cared a lot about the client to reach a solution with them once they showed us what they needed . Finally , we implement an extensive monthly training of the staff so that they respond better to the clients , we detail the products better before starting with the sale deployment and we manage to anticipate what the expectations that the client has once they are with us to do them . See that we are interested in our clients , we do surveys and dynamics where our staff participate in order to collect information , achieving a better understanding of both parties and achieving empathy on the part of the client .
Insight & Approach
This tool helped to better implement that we can spend more time in the mind of the consumer in such a way that , in brief situations where the consumer and the seller interact , they make it a chain of feedback , either by the consumer to know that you are looking again in the market , your preferences and on the part of the seller to reflect what the company offers and wants to achieve at the time of making us part of one of its options at the same time we implement short stories and with strong useful information to employees in such a way that the love for the new undertaking of new actions is reinforced in order to go together to have a better understanding with the end consumer . The design facilitates the opportunities to be closer to the client , therefore it is necessary to resume having empathy for the client , worrying about their needs to have a better path towards the final goal which is to obtain better sales during the process , although also We took into account various studies and on slopes of the competition we saw that making it more personal and showing customers the interest of its value not only monetary but also as a particular customer makes it have a greater value than compared to the competition .
Implementing design and innovation factors helped me to centralize more ideas of how to have a better balance on the interest of clients but also on how to learn to know what the client wants to bring the reflection of the company to a more ideal aimed at empathy to know how to gain trust and hence have a competitive advantage over the various competitors that cover the market sector taking and making as their own the mentality of taking risks for innovation and improving the knowledge already acquired .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18501 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge :
Lotte Hotel is the leading OTT TV & VOD platform in Turkey and I am a content manager at this service . One of the prominent problems of our service is that consumers ca n’t find the content which appeals to them . Despite of large variety of content and having a recommendation engine in the service , the users are still complaining that there is n’t so much content ( popular movies and series ) which fit to their taste .
Selection :
In order to have a better understanding of our problem , I think we need to use the learning launch tool . In this way , we would be able to focus on this group by saving our budget and time as well as by reaching current Lotte Hotel users at our company .
Our parent company is CHOP and we are working with all CHOP employees together at the same office . We can create a group which consists of nominees from CHOP ’s different departments such as Legal , Corporate Communications , Sales , Digital Services , Finance , Human Resources , Internal Control , ICT , Marketing , NT , Supply Chains , Strategy . In order to be nominated & selected to this group , these members needs to be users of Lotte Hotel . Additionally , they will represent and be a sample of different types of Lotte Hotel users in terms of gender & age .
Application :
For our first learning launch , all our members talked about problems they experienced about Lotte Hotel ’s UX , and we categorized them . After that , we asked some questions to them .
“ Do you like content selection of Lotte Hotel ? Are you happy with that ? ”
“ Are you able to find the content or genres , which fit to your taste easily ? ”
The answers led us to believe that they were not happy with the recommendation engine and the content selection as well .
At the second meeting , we focus on their solution offers to make the service better . We put the offers on the table and try to come up with some outputs . One of the offers we wanted to proceed with , is to create some categories on Lotte Hotel UI to recommend some content , which is coming from selections of users ’ favorite actors , actresses , directors and film critics . In this way , we would try to create more intimate user experience . In practice , when the users log in the application , they choose their favorites from well - known figures . After that , we would try to give some content selections and recommendations based on the celebrities they chose and we tried to create a recommendation hub from the celebrities .
At the third gathering , we tested the new feature of recommendations mechanism and our sample users were happy with the result . We observe the reason and we concluded that having recommendations based on their favorite figures gives a more realistic experience than the past .
Insight :
By applying the learning launch tool , our team identified our possible needs and designs to test possible solutions . Additionally , we had a chance to add a very useful feature to our service .
Approach :
We concluded that we need to improve this method as well . Instead of focusing on one idea , we need to create more ideas and test & suspect them and measure the outputs .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge :
Lotte Hotel is the leading OTT TV & VOD platform in Turkey and I am a content manager at this service . One of the prominent problems of our service is that consumers ca n’t find the content which appeals to them . Despite of large variety of content and having a recommendation engine in the service , the users are still complaining that there is n’t so much content ( popular movies and series ) which fit to their taste .
Selection :
In order to have a better understanding of our problem , I think we need to use the learning launch tool . In this way , we would be able to focus on this group by saving our budget and time as well as by reaching current Lotte Hotel users at our company .
Our parent company is CHOP and we are working with all CHOP employees together at the same office . We can create a group which consists of nominees from CHOP ’s different departments such as Legal , Corporate Communications , Sales , Digital Services , Finance , Human Resources , Internal Control , ICT , Marketing , NT , Supply Chains , Strategy . In order to be nominated & selected to this group , these members needs to be users of Lotte Hotel . Additionally , they will represent and be a sample of different types of Lotte Hotel users in terms of gender & age .
Application :
For our first learning launch , all our members talked about problems they experienced about Lotte Hotel ’s UX , and we categorized them . After that , we asked some questions to them .
“ Do you like content selection of Lotte Hotel ? Are you happy with that ? ”
“ Are you able to find the content or genres , which fit to your taste easily ? ”
The answers led us to believe that they were not happy with the recommendation engine and the content selection as well .
At the second meeting , we focus on their solution offers to make the service better . We put the offers on the table and try to come up with some outputs . One of the offers we wanted to proceed with , is to create some categories on Lotte Hotel UI to recommend some content , which is coming from selections of users ’ favorite actors , actresses , directors and film critics . In this way , we would try to create more intimate user experience . In practice , when the users log in the application , they choose their favorites from well - known figures . After that , we would try to give some content selections and recommendations based on the celebrities they chose and we tried to create a recommendation hub from the celebrities .
At the third gathering , we tested the new feature of recommendations mechanism and our sample users were happy with the result . We observe the reason and we concluded that having recommendations based on their favorite figures gives a more realistic experience than the past .
Insight :
By applying the learning launch tool , our team identified our possible needs and designs to test possible solutions . Additionally , we had a chance to add a very useful feature to our service .
Approach :
We concluded that we need to improve this method as well . Instead of focusing on one idea , we need to create more ideas and test & suspect them and measure the outputs .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16760 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection — Mind Mapping
Challenge and Selection With decreased numbers of applicants and increasing frustrations of our selection processes coupled with a mandate to grow and scale , I chose the tool of mind mapping as the initial tool to lead us to a shared understanding of current processes and toward a vision of improved user experience . With multiple co - dependent steps , unclear timelines , outdated digital platforms and role confusion , our current process for application , assessments and approvals and overall user experience is complex and unsustainable . Because of the complexity , the internal team regularly feels overwhelmed and overworked which has led to a culture of short - sighted decision making and a lack of long - term growth plans . Application and Approach The first step toward a possible growth solution was to gather all the data , collective knowledge , forms , documents and currently required steps for the applicant user experience . Together , as a team , we used a large whiteboard to begin to map the current processes , requirements and applicant user data experience and insights . Not only did we have the need to rightly understand the desires and jobs to be done by internal stakeholders , we also had to develop empathy for our applicants . As we were engaged in the exercise , it was clear that we needed to account for both the internal and external stakeholders . The determined questions : what is it that we as an organization must achieve and what are the desires of our applicants . Cleary two perspectives were discovered and were at tension within our “ what is ” . These competing voices had led to the current complexity and frustrating user experience . To effectively translate and initiate design criteria , I chose visualization as a second tool for the purpose of creating audience empathy . Our mind mapping exercise uncovered a gapping hole in our current understanding of our customer ’s jobs to be done , pains , and desired gains . Using a value proposition canvas , pictures of existing and potential applicants , the team utilized stickie notes to begin to ideate the pains , jobs to be done and desired gains of our customers . We discussed all the insight and then prioritized the list allowing us to select the top entries based on those deemed most important to our customers . Both the mind mapping tool and the visualization tool , enabled us to develop clear design criteria for a newly designed user experience . The criteria prioritized the customer while also enabling us to fulfill the necessary steps for organizational requirements . Currently , we are prototyping the new user experience leveraging an updated digital platform which gives us the ability to optimize within a continuous improvement process for the sake of delivering a delightful user experience . Insight
It was clear to me as a new leader in an organization that there was wide - spread knowledge that a challenge or problem existed . Numbers of applicants were in steady decline yet the members of the team seemed to be working harder and longer than ever . Identifying the challenge or problem to solve for was step one . The problem and frustration had led to paralysis and low morale . The mind mapping tool partnered with visualization became welcomed gifts to the team as it enabled each of them to share their experiential insights , gather and view relevant data and work together toward a potential solution leading to new growth . As we learned in the course , learning to adopt and utilize design thinking models takes practice . I am learning that I will need to introduce multiple tools within each design process simply for the purpose of building confidence and acclimation toward design thinking . Adding whiteboards to our works spaces was a vital step .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection — Mind Mapping
Challenge and Selection With decreased numbers of applicants and increasing frustrations of our selection processes coupled with a mandate to grow and scale , I chose the tool of mind mapping as the initial tool to lead us to a shared understanding of current processes and toward a vision of improved user experience . With multiple co - dependent steps , unclear timelines , outdated digital platforms and role confusion , our current process for application , assessments and approvals and overall user experience is complex and unsustainable . Because of the complexity , the internal team regularly feels overwhelmed and overworked which has led to a culture of short - sighted decision making and a lack of long - term growth plans . Application and Approach The first step toward a possible growth solution was to gather all the data , collective knowledge , forms , documents and currently required steps for the applicant user experience . Together , as a team , we used a large whiteboard to begin to map the current processes , requirements and applicant user data experience and insights . Not only did we have the need to rightly understand the desires and jobs to be done by internal stakeholders , we also had to develop empathy for our applicants . As we were engaged in the exercise , it was clear that we needed to account for both the internal and external stakeholders . The determined questions : what is it that we as an organization must achieve and what are the desires of our applicants . Cleary two perspectives were discovered and were at tension within our “ what is ” . These competing voices had led to the current complexity and frustrating user experience . To effectively translate and initiate design criteria , I chose visualization as a second tool for the purpose of creating audience empathy . Our mind mapping exercise uncovered a gapping hole in our current understanding of our customer ’s jobs to be done , pains , and desired gains . Using a value proposition canvas , pictures of existing and potential applicants , the team utilized stickie notes to begin to ideate the pains , jobs to be done and desired gains of our customers . We discussed all the insight and then prioritized the list allowing us to select the top entries based on those deemed most important to our customers . Both the mind mapping tool and the visualization tool , enabled us to develop clear design criteria for a newly designed user experience . The criteria prioritized the customer while also enabling us to fulfill the necessary steps for organizational requirements . Currently , we are prototyping the new user experience leveraging an updated digital platform which gives us the ability to optimize within a continuous improvement process for the sake of delivering a delightful user experience . Insight
It was clear to me as a new leader in an organization that there was wide - spread knowledge that a challenge or problem existed . Numbers of applicants were in steady decline yet the members of the team seemed to be working harder and longer than ever . Identifying the challenge or problem to solve for was step one . The problem and frustration had led to paralysis and low morale . The mind mapping tool partnered with visualization became welcomed gifts to the team as it enabled each of them to share their experiential insights , gather and view relevant data and work together toward a potential solution leading to new growth . As we learned in the course , learning to adopt and utilize design thinking models takes practice . I am learning that I will need to introduce multiple tools within each design process simply for the purpose of building confidence and acclimation toward design thinking . Adding whiteboards to our works spaces was a vital step .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21857 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection - Visualization
Current Challenge and Innovation Tool Selection
Currently , we face challenges related to the flexibility of direct collection of materials that are sold to Contractors from sites across the country . The main challenge is arising form the fact that materials need to weighed and witnessed at site in order to be sold by weight while minting control over existing materials until transferred to buyers or Contractors . The weighing process includes the use of portable scale that is as portable at it sounds , creating major difficulties in operations and limiting the flexibility of expansion of direct collection of materials from sites . I selected Visualization since we need to visualize the proposed optimized alternative processes . It is important to visualize these ideas and concept to gauge its applicability and feasibility in accordance with our operations . Yard users including customers , areas supervisors , sale administrators were included in the process of brainstorming and proposing alternative weighing processes and methodologies that are compatible , flexible , and controllable .
Application
Current situation is visualized by a drawing sketch to better understand the ongoing challenges and identify potential improvements within the process . Questions asked to stakeholders to prepare for the idea generation were ; What are the main current challenges and where do they fall within the process ? What can be done differently at each of these stages ? Can the entire process be modified to better fit our needs ? And how ?
Feedback was combined and alternative processes were sketched based on the team ’s insights and ideas . Graphs were reviewed multiple times as it was reviewed by the team until a modified proposed optimal process was agreed on .
Insight and Approach
Visualization helped everyone on the team to see and identify all challenges within the process including stages that they do n’t necessarily be involved at directly . It also outlined the challenges at each process stages which helped with brainstorming different ideas for each step
In addition , through the utilization of this tool , it was realized that ideas once sketched did not only help to visualize and assure mutual understanding but also streamlined other ideas and modification to that same idea . That created better quality ideas that what was solely shared previously . The ultimate result was an optimized process with many improvements based on the best version of each idea . The benefits to this tool exceeded
my expectation which gave me more confidence to utilize it on different challenges or ideas generation sessions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection - Visualization
Current Challenge and Innovation Tool Selection
Currently , we face challenges related to the flexibility of direct collection of materials that are sold to Contractors from sites across the country . The main challenge is arising form the fact that materials need to weighed and witnessed at site in order to be sold by weight while minting control over existing materials until transferred to buyers or Contractors . The weighing process includes the use of portable scale that is as portable at it sounds , creating major difficulties in operations and limiting the flexibility of expansion of direct collection of materials from sites . I selected Visualization since we need to visualize the proposed optimized alternative processes . It is important to visualize these ideas and concept to gauge its applicability and feasibility in accordance with our operations . Yard users including customers , areas supervisors , sale administrators were included in the process of brainstorming and proposing alternative weighing processes and methodologies that are compatible , flexible , and controllable .
Application
Current situation is visualized by a drawing sketch to better understand the ongoing challenges and identify potential improvements within the process . Questions asked to stakeholders to prepare for the idea generation were ; What are the main current challenges and where do they fall within the process ? What can be done differently at each of these stages ? Can the entire process be modified to better fit our needs ? And how ?
Feedback was combined and alternative processes were sketched based on the team ’s insights and ideas . Graphs were reviewed multiple times as it was reviewed by the team until a modified proposed optimal process was agreed on .
Insight and Approach
Visualization helped everyone on the team to see and identify all challenges within the process including stages that they do n’t necessarily be involved at directly . It also outlined the challenges at each process stages which helped with brainstorming different ideas for each step
In addition , through the utilization of this tool , it was realized that ideas once sketched did not only help to visualize and assure mutual understanding but also streamlined other ideas and modification to that same idea . That created better quality ideas that what was solely shared previously . The ultimate result was an optimized process with many improvements based on the best version of each idea . The benefits to this tool exceeded
my expectation which gave me more confidence to utilize it on different challenges or ideas generation sessions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21573 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch Modernization Programme website
Challenge In the beggining of this year was invited to work with the State Secretary for Public
Modernization my country . We had a challenge : in 4 month we had to build a modernization
programme for the country with more than 150 projects in all different governmental areas .
We used some tools of Design Thinking to build the programme and the projects ( e.g Ming
Mapping and Visualization ) , but for me the real challenge was to construct the programme
website with some particular features ( many of them ) to show and monitorize all the projects .
This was a challenge because i did n't have time to think and schematize this features to
perfectly adapt to the projects . Selection My problem was very clear for me : construct this website at the same time in which all the
requirements are discovered and brainstormed by many people . In this case I received ideas
from 3 cabinet , mine , Minister ’s cabinet and PrimeMinister ’s cabinet in total like 20
persons . So I choose to use Learning Launch tool because of the capability of fail fast and cheap and
the possibility to always learning what all the stakeholders were expecting from this website .
Using this tool , my development team did more than 25 deploys in 4 weeks , constructing
each piece one by one and adapting each piece until the public launching day with all the
Government and TV ’s live . Application & Insight To apply this tool I used Scrum methodology to guide my development team . First , I created
a spreadsheet where all the features were registered and the programmers update many
times in the day with what they are doing at that instant . I shared this spreadsheet with all
the stakeholders to make the process transparent for all . Next , I scheduled bidiary meetings
with the development team : early in the morning and at the end of the day , because the
objective was to deploy the maximum features for two in two days . After each deploy , I shared the link with all stakeholders and gave to everyone 12hours to
send their impressions , improvement proposals , bugs , new ideas , etc .. There was only a
limitation : each person could send only one A4 page . The format , does n’t matter , there was
some funny and interesting participations , like drawings , flows , etc .. After 12hours , I made a
report with all modifications that makes sense and was introduced in the spreadsheet . With
this transparency , the participations of all the stakeholders were improving deploy after
deploy . When the official launching day were approaching , we started to test with anonymous users
that never had contact with the website , to eliminate the biased problem . And we learned a
lot ! One surprising thing is , now with 1 month with the website online , the most used feature
is one that we designed and build in the last 5 days , because one new user suggested that .
We only could incorporate this feature because we were openminded to learn with users at
5 days of the official launching . With this tool we could contruct more features than we thought in the beggining . But was not
easy . We rebuild many features that we assume since the beggining as correct until showing
to more users . If we do n't follow the methodology of these tool , 80 % of the website will never
be used by anyone . Approach One thing that I will try to do in the next time , is to call the anonymous users earlier , because
even if the stakeholders can make the effort to distantiate the maximum to give better
participations , the biased problem it ’s stronger than us , humans .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch Modernization Programme website
Challenge In the beggining of this year was invited to work with the State Secretary for Public
Modernization my country . We had a challenge : in 4 month we had to build a modernization
programme for the country with more than 150 projects in all different governmental areas .
We used some tools of Design Thinking to build the programme and the projects ( e.g Ming
Mapping and Visualization ) , but for me the real challenge was to construct the programme
website with some particular features ( many of them ) to show and monitorize all the projects .
This was a challenge because i did n't have time to think and schematize this features to
perfectly adapt to the projects . Selection My problem was very clear for me : construct this website at the same time in which all the
requirements are discovered and brainstormed by many people . In this case I received ideas
from 3 cabinet , mine , Minister ’s cabinet and PrimeMinister ’s cabinet in total like 20
persons . So I choose to use Learning Launch tool because of the capability of fail fast and cheap and
the possibility to always learning what all the stakeholders were expecting from this website .
Using this tool , my development team did more than 25 deploys in 4 weeks , constructing
each piece one by one and adapting each piece until the public launching day with all the
Government and TV ’s live . Application & Insight To apply this tool I used Scrum methodology to guide my development team . First , I created
a spreadsheet where all the features were registered and the programmers update many
times in the day with what they are doing at that instant . I shared this spreadsheet with all
the stakeholders to make the process transparent for all . Next , I scheduled bidiary meetings
with the development team : early in the morning and at the end of the day , because the
objective was to deploy the maximum features for two in two days . After each deploy , I shared the link with all stakeholders and gave to everyone 12hours to
send their impressions , improvement proposals , bugs , new ideas , etc .. There was only a
limitation : each person could send only one A4 page . The format , does n’t matter , there was
some funny and interesting participations , like drawings , flows , etc .. After 12hours , I made a
report with all modifications that makes sense and was introduced in the spreadsheet . With
this transparency , the participations of all the stakeholders were improving deploy after
deploy . When the official launching day were approaching , we started to test with anonymous users
that never had contact with the website , to eliminate the biased problem . And we learned a
lot ! One surprising thing is , now with 1 month with the website online , the most used feature
is one that we designed and build in the last 5 days , because one new user suggested that .
We only could incorporate this feature because we were openminded to learn with users at
5 days of the official launching . With this tool we could contruct more features than we thought in the beggining . But was not
easy . We rebuild many features that we assume since the beggining as correct until showing
to more users . If we do n't follow the methodology of these tool , 80 % of the website will never
be used by anyone . Approach One thing that I will try to do in the next time , is to call the anonymous users earlier , because
even if the stakeholders can make the effort to distantiate the maximum to give better
participations , the biased problem it ’s stronger than us , humans .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19633 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Work flow automation - Mind Mapping : Company X is large enterprise manufacturing engineered plastic piping & automation solutions founded in 1800 , HQ in Switzerland , company was expanding their operations & sales office globally over 30 + countries , with localised production of piping systems . They were pioneering in piping , due to digitalization markets they were expanding new products meeting customer needs . Challenge As they were managing several projects simultaneously , the communication between HQ & regional sales team along with other issues work flow , logistics , governance & compliance , was not managed in a structured process , we ended in product claims , certification issues & delayed delivery . Selection Mind mapping , we used mind mapping , a simple & straight forward tool , starting with a core problem in centre & overarching ideas branches off . It helps to clearly think how other items are interlinked to each other ( raw materials < - > production < - > logistics < - > Sales forces , teams external & internal ) . Application We understood for internal team to work efficiently , tool should be easy to use , also visually powerful to capture the risk , work flow , create new business model . Diving deep in the mapping process , with tree map , we found the essential needs such as updated software capturing data points right from raw material till finish product . Also , substructures were important creating compliance/ certification based on end client required , which is to be done at regional offices . Comprising the whole , we could narrow down the central issue ( enterprise software ) implemented at all levels , right from operational , creating new business model , & also strategy . Operational tree would focus on process , quality , and audit New business model shall be focused on risk , compliance , controls & performance index Strategic focuses on management data points , digital transformation ( new products ) , customer experience & journey mapping We implement an enterprise software cloud model from igrafx , creating a new work flow automation tool , with clear system of records , process analysis & simulation , followed business transformation , it ’s quite impressive on performance , delivery over 40 % up on sales & effective team management . Insight & Approach It was a massive learning for me & the team involved on mind mapping process , sometimes we need to reinforce the key problem , as in mind mapping frame work , the central business question is often misguided by other problems , once agreed on the central question as more software related & not hard ware/ production/ process related is the 1st step forward . From central question its always branches out , some problems are excluded based on
importance . Once the frame work has been created with list of essential & sub structures , it was flow of ideas narrowed to the problem . The team could get a visual picture at every stage of the TREE , which is a simple straight forward for everyone to understand & contribute to problem solving . The share insight is more valuable , saves time , next time I would use mind mapping with other mapping strategies like concept mapping to analyse product related key problems . As it helps to be implemented at any stage of projects . I am clearly impressed on what this tool of mind mapping can deliver , a simple fun exercise with lot of problem solving options .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Work flow automation - Mind Mapping : Company X is large enterprise manufacturing engineered plastic piping & automation solutions founded in 1800 , HQ in Switzerland , company was expanding their operations & sales office globally over 30 + countries , with localised production of piping systems . They were pioneering in piping , due to digitalization markets they were expanding new products meeting customer needs . Challenge As they were managing several projects simultaneously , the communication between HQ & regional sales team along with other issues work flow , logistics , governance & compliance , was not managed in a structured process , we ended in product claims , certification issues & delayed delivery . Selection Mind mapping , we used mind mapping , a simple & straight forward tool , starting with a core problem in centre & overarching ideas branches off . It helps to clearly think how other items are interlinked to each other ( raw materials < - > production < - > logistics < - > Sales forces , teams external & internal ) . Application We understood for internal team to work efficiently , tool should be easy to use , also visually powerful to capture the risk , work flow , create new business model . Diving deep in the mapping process , with tree map , we found the essential needs such as updated software capturing data points right from raw material till finish product . Also , substructures were important creating compliance/ certification based on end client required , which is to be done at regional offices . Comprising the whole , we could narrow down the central issue ( enterprise software ) implemented at all levels , right from operational , creating new business model , & also strategy . Operational tree would focus on process , quality , and audit New business model shall be focused on risk , compliance , controls & performance index Strategic focuses on management data points , digital transformation ( new products ) , customer experience & journey mapping We implement an enterprise software cloud model from igrafx , creating a new work flow automation tool , with clear system of records , process analysis & simulation , followed business transformation , it ’s quite impressive on performance , delivery over 40 % up on sales & effective team management . Insight & Approach It was a massive learning for me & the team involved on mind mapping process , sometimes we need to reinforce the key problem , as in mind mapping frame work , the central business question is often misguided by other problems , once agreed on the central question as more software related & not hard ware/ production/ process related is the 1st step forward . From central question its always branches out , some problems are excluded based on
importance . Once the frame work has been created with list of essential & sub structures , it was flow of ideas narrowed to the problem . The team could get a visual picture at every stage of the TREE , which is a simple straight forward for everyone to understand & contribute to problem solving . The share insight is more valuable , saves time , next time I would use mind mapping with other mapping strategies like concept mapping to analyse product related key problems . As it helps to be implemented at any stage of projects . I am clearly impressed on what this tool of mind mapping can deliver , a simple fun exercise with lot of problem solving options .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19838 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
The challenge that I will share with you is related to an undertaking that for various reasons we were unable to fully develop together with my team . For its development , we use different tools of design thinking , Lean Start - up and agile methodologies . The venture sought to connect through an application e - commerce stores that needed to send their products to different regions of Chile , with travelers moving across the country , for different reasons and who were interested in receiving income by moving the products . As we had already gone through the preliminary stages of design thinking and wanted to test that our hypotheses were related to the requirements , wishes and aspirations of our two users , I will focus on the learning launch .
Application
As the time between the emergence of the idea and the application to an incubation program was limited , we had to accelerate our process of getting to know our potential clients deeply and trying a simple MVP that would allow us to obtain direct feedback . A prototype of the application was made , which had the basic functions , showed how the products would look in real time while they were being transferred , how to choose between different travelers , if the package had been received by the recipient , etc . It was tested by both potential travelers and e - commerce stores . We only managed to carry out a learning launch for the time available .
Insights & Approach
As feedback we obtained that the stores that sent their products were looking for total security of their shipments and limited times , both things were already part of our prototype , but in addition to this , one of the important points that we did not take into account was that , in case of any inconvenience caused , they could communicate directly with travelers , in order to immediately contact their customers , communicate the situation and add value to the shipment without leaving them with uncertainty . So our idea took three important vertices , security , limited times and finally communication .
It 's amazing how much you can test an idea and get it off paper . Including customers , participating in the project , improving it for their own benefit , better understanding their needs and desires is essential for the development of new products and services . The uncertainty of not having antecedents or data on them , makes design thinking , as well as other innovation tools , put the customer at the center and each part adds value .
Next time , I would use this tool again , try learning launch again , get more feedback to improve the service , and as I mentioned earlier , bring it closer to the requirements of our customers .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
The challenge that I will share with you is related to an undertaking that for various reasons we were unable to fully develop together with my team . For its development , we use different tools of design thinking , Lean Start - up and agile methodologies . The venture sought to connect through an application e - commerce stores that needed to send their products to different regions of Chile , with travelers moving across the country , for different reasons and who were interested in receiving income by moving the products . As we had already gone through the preliminary stages of design thinking and wanted to test that our hypotheses were related to the requirements , wishes and aspirations of our two users , I will focus on the learning launch .
Application
As the time between the emergence of the idea and the application to an incubation program was limited , we had to accelerate our process of getting to know our potential clients deeply and trying a simple MVP that would allow us to obtain direct feedback . A prototype of the application was made , which had the basic functions , showed how the products would look in real time while they were being transferred , how to choose between different travelers , if the package had been received by the recipient , etc . It was tested by both potential travelers and e - commerce stores . We only managed to carry out a learning launch for the time available .
Insights & Approach
As feedback we obtained that the stores that sent their products were looking for total security of their shipments and limited times , both things were already part of our prototype , but in addition to this , one of the important points that we did not take into account was that , in case of any inconvenience caused , they could communicate directly with travelers , in order to immediately contact their customers , communicate the situation and add value to the shipment without leaving them with uncertainty . So our idea took three important vertices , security , limited times and finally communication .
It 's amazing how much you can test an idea and get it off paper . Including customers , participating in the project , improving it for their own benefit , better understanding their needs and desires is essential for the development of new products and services . The uncertainty of not having antecedents or data on them , makes design thinking , as well as other innovation tools , put the customer at the center and each part adds value .
Next time , I would use this tool again , try learning launch again , get more feedback to improve the service , and as I mentioned earlier , bring it closer to the requirements of our customers .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17490 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | DESIGN THINKING Ahmed Saeed
Ahmed Saeed
DESIGN THINKING Ahmed Saeed
CHALLENGE
When we talk about Argentina , we are talking about a country that is currently not doing well
in economic terms . That is why when looking for solutions we must consider different
scenarios . When a country does not manage its resources well , it is necessary to rethink what
they are doing well and what they are doing wrong .
So , let us go to a small town in Santiago del Estero called Vilmer . In this small town , the
distribution of income is ineffective , the public schools are in charge of giving the students each meal . As everything in this town is public service , corruption and lack of work abound ,
many of the parents of the children who attend public school are unemployed . We
interviewed many of the students who attend the school canteen and 87 % agreed that the
quality of the food was deteriorating and there are almost no quality fruits .
SELECTION
The tool I selected to deal with this problem was storytelling . To start dealing with this idea we must visualize this city with a happy mentality , all open markets , quality of services . With this visualization we found out what kind of resources the town need . To get seriously involved in
this issue , we had to prepare our mindset and engage with people 's needs and be open to
learning about their culture . That is why we ask ourselves what we can do , We decided to get in touch with merchants and distributors in the area , to find a better offer and opportunities to
offer better profitable options to obtain a healthy and nutritious meal .
Application
Through these new contacts and ties that we strengthen , we can give greater connectivity to this town that is so far from the city . In this way , we managed to increase labor demand in a
stupendous way and get many of the families that were unemployed to get a job . We managed to increase the jobs that could not be obtained within the schools due to the
increase in the supply of production within the cafeteria . That was how we entered on the Wow Zone , the costumers want it , we can do it , we connected it , and the economics of the town can sustain it . We made the learning Launch just to take a small view of how this idea
may be in the real marketplace and it really succeeded .
Insight
It was the first time I used this tool and I feel that it helped me to connect in a highly effective
way with the members of my team and the people who were part of this experiment .
Approach
The truth is that I loved being part of this project and being able to use the tools we learned . I would like to learn to be able to connect and use more tools and thus be able to improve day
by day . Next time I will use better tools , I hope it will be helpful to read my project
| EMAIL:
ID_NUM:
NAME_STUDENT: Ahmed Saeed, Ahmed Saeed, Ahmed Saeed
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: DESIGN THINKING Ahmed Saeed
Ahmed Saeed
DESIGN THINKING Ahmed Saeed
CHALLENGE
When we talk about Argentina , we are talking about a country that is currently not doing well
in economic terms . That is why when looking for solutions we must consider different
scenarios . When a country does not manage its resources well , it is necessary to rethink what
they are doing well and what they are doing wrong .
So , let us go to a small town in Santiago del Estero called Vilmer . In this small town , the
distribution of income is ineffective , the public schools are in charge of giving the students each meal . As everything in this town is public service , corruption and lack of work abound ,
many of the parents of the children who attend public school are unemployed . We
interviewed many of the students who attend the school canteen and 87 % agreed that the
quality of the food was deteriorating and there are almost no quality fruits .
SELECTION
The tool I selected to deal with this problem was storytelling . To start dealing with this idea we must visualize this city with a happy mentality , all open markets , quality of services . With this visualization we found out what kind of resources the town need . To get seriously involved in
this issue , we had to prepare our mindset and engage with people 's needs and be open to
learning about their culture . That is why we ask ourselves what we can do , We decided to get in touch with merchants and distributors in the area , to find a better offer and opportunities to
offer better profitable options to obtain a healthy and nutritious meal .
Application
Through these new contacts and ties that we strengthen , we can give greater connectivity to this town that is so far from the city . In this way , we managed to increase labor demand in a
stupendous way and get many of the families that were unemployed to get a job . We managed to increase the jobs that could not be obtained within the schools due to the
increase in the supply of production within the cafeteria . That was how we entered on the Wow Zone , the costumers want it , we can do it , we connected it , and the economics of the town can sustain it . We made the learning Launch just to take a small view of how this idea
may be in the real marketplace and it really succeeded .
Insight
It was the first time I used this tool and I feel that it helped me to connect in a highly effective
way with the members of my team and the people who were part of this experiment .
Approach
The truth is that I loved being part of this project and being able to use the tools we learned . I would like to learn to be able to connect and use more tools and thus be able to improve day
by day . Next time I will use better tools , I hope it will be helpful to read my project
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Ahmed Saeed",
"Ahmed Saeed",
"Ahmed Saeed"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 730 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling for Stakeholder alignment
Challenge
I lead a team of 50 + people and we are an inhouse shared service team for finance planning and analysis for the busines . We have been traditionally organized exactly like the business . - If there is a business group A , we have a team for A , within A if there is a sub - group AA , we took have a sub - team within A for AA . We saw that the work distribution was not equitable- there were sharp peaks and valleys . Some people were burning the midnight oil while some had large periods of nil activity . Also , we observed that the same things were being done in multiple formats across teams . It was imperative that we re- organize ourselves , so that we could rationalize resource allocation , standardize work , remove duplication and replicate best practices . The challenge was to first make this re - organization and then get alignment from the business and from our own people that this is the best thing to do . Also , we were moving into the unknown- will this org design work or blow up in our face ?
Selection
We collected all data- people 's day jobs , number of hours , graphically represented the peaks and valleys . We mind - mapped an organization design which would be completely functional- for example if there is an Activity X , 1 person would do it for all businesses . That we figured is the ideal state we wanted to be- our wow state . But then the practical problems started showing up- the penetration was not equivalent across domains , meaning an activity X was not done to the same extent for all businesses . To take this to a workable state , we decided to start with small changes- only people managers to be functional , individuals remained business aligned . We built a story around better service delivery to the business and better career development for the people . We spoke to each business leader , pointed out what great things ( example touchless digital reporting on cost ) we were doing for the other businesses and how this new structure will enable them to take advantage of the skills of our people and make themselves digitally savvy or obtain insights for decision making . Next was to socialize it with our internal team- we told them about the enhancement of their portfolio , increased learning about other parts of the business , becoming a Center of Excellence in a function .
Insight
Any number of facts and figures about people 's disproportionate engagement would not have enabled us to get this Re - org done amicably . Its the story we built on " what 's in it for me " . Different stories for different sets of people . Everyone felt involved and gave us their views and suggestions which helped in making a more robust organization , since people felt invested in the success of this re - org
Approach
We spent a lot of time in the initial stages just playing with the data , visualizing it in various ways , assuming that this is what we needed to present to make our stakeholders understand . I will use the same tool of story - telling , but sooner .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling for Stakeholder alignment
Challenge
I lead a team of 50 + people and we are an inhouse shared service team for finance planning and analysis for the busines . We have been traditionally organized exactly like the business . - If there is a business group A , we have a team for A , within A if there is a sub - group AA , we took have a sub - team within A for AA . We saw that the work distribution was not equitable- there were sharp peaks and valleys . Some people were burning the midnight oil while some had large periods of nil activity . Also , we observed that the same things were being done in multiple formats across teams . It was imperative that we re- organize ourselves , so that we could rationalize resource allocation , standardize work , remove duplication and replicate best practices . The challenge was to first make this re - organization and then get alignment from the business and from our own people that this is the best thing to do . Also , we were moving into the unknown- will this org design work or blow up in our face ?
Selection
We collected all data- people 's day jobs , number of hours , graphically represented the peaks and valleys . We mind - mapped an organization design which would be completely functional- for example if there is an Activity X , 1 person would do it for all businesses . That we figured is the ideal state we wanted to be- our wow state . But then the practical problems started showing up- the penetration was not equivalent across domains , meaning an activity X was not done to the same extent for all businesses . To take this to a workable state , we decided to start with small changes- only people managers to be functional , individuals remained business aligned . We built a story around better service delivery to the business and better career development for the people . We spoke to each business leader , pointed out what great things ( example touchless digital reporting on cost ) we were doing for the other businesses and how this new structure will enable them to take advantage of the skills of our people and make themselves digitally savvy or obtain insights for decision making . Next was to socialize it with our internal team- we told them about the enhancement of their portfolio , increased learning about other parts of the business , becoming a Center of Excellence in a function .
Insight
Any number of facts and figures about people 's disproportionate engagement would not have enabled us to get this Re - org done amicably . Its the story we built on " what 's in it for me " . Different stories for different sets of people . Everyone felt involved and gave us their views and suggestions which helped in making a more robust organization , since people felt invested in the success of this re - org
Approach
We spent a lot of time in the initial stages just playing with the data , visualizing it in various ways , assuming that this is what we needed to present to make our stakeholders understand . I will use the same tool of story - telling , but sooner .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12555 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection - Developing software - Mind mapping
Challenge
Some time ago , as a project manager I had a meeting with a company . a few managers and many ideas flying around the room . Their direct competitor had recently released a new software application . At the time of the launch , the competitor was far ahead in terms of user experience . Moreover , they had an excellent mobile app . The company wanted to go out with something new on the market , to avoid losing ground to their competitor .
They prepared a document with some requirements , a vague idea of what the product should look like , and how much should it cost . “ We have to follow what others have done , with a lower price , ” the financial Director said . “ We have to create a more usable system , which simplifies the user journey , ” added another manager . “ We have to change the way we collect information ” said another . “ It will take us months , ” the Marketing manager said .
This software managed different departments and channels ( email to SMS ) and it was created for the web and mobile platforms . The product was originally created a few years before , but its usability was poor . The meeting described above and the following ones did not lead to a clear definition of what the product to be achieved actually was . We only knew that we had to hit the target as soon as possible .
Company was a traditional process driven company . It has n’t run agile projects in the past , and it was new to the idea of creating and testing it on the market for them . More notably , they feared the unknown .
Selection
We decided to use the Design Thinking process and focus on the things that would really bring value to the end user and thus , beat the competition by bringing only what ’s necessary to the customer . So , we ready to try mind mapping tool that enables create visual diagram of our ideas .
Application
We then engaged in building a mind map , which allowed us to categorize the process of users , mapping up to themes . For each of the personas , we defined the set of activities , stories , and tasks that we assumed they must complete during the journey . In doing so , we could quickly test our idea and understand if it met the core needs . If it did , we could bring it into the market faster .
Insight
By applying the mind mapping tool , diagram allow to explore all of the functions on visual level at once . As a project manager , I can make the project name as the center node and add deliverables and tasks as children to create a terrific overall picture .
Approach
The next time I would use mind mapping tool as a starting point . Because the team was able to proceed in a fast pace since the very beginning of the implementation , thanks to a clear vision created by mind mapping , and by the method we follow which enabled the team to stay on track .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection - Developing software - Mind mapping
Challenge
Some time ago , as a project manager I had a meeting with a company . a few managers and many ideas flying around the room . Their direct competitor had recently released a new software application . At the time of the launch , the competitor was far ahead in terms of user experience . Moreover , they had an excellent mobile app . The company wanted to go out with something new on the market , to avoid losing ground to their competitor .
They prepared a document with some requirements , a vague idea of what the product should look like , and how much should it cost . “ We have to follow what others have done , with a lower price , ” the financial Director said . “ We have to create a more usable system , which simplifies the user journey , ” added another manager . “ We have to change the way we collect information ” said another . “ It will take us months , ” the Marketing manager said .
This software managed different departments and channels ( email to SMS ) and it was created for the web and mobile platforms . The product was originally created a few years before , but its usability was poor . The meeting described above and the following ones did not lead to a clear definition of what the product to be achieved actually was . We only knew that we had to hit the target as soon as possible .
Company was a traditional process driven company . It has n’t run agile projects in the past , and it was new to the idea of creating and testing it on the market for them . More notably , they feared the unknown .
Selection
We decided to use the Design Thinking process and focus on the things that would really bring value to the end user and thus , beat the competition by bringing only what ’s necessary to the customer . So , we ready to try mind mapping tool that enables create visual diagram of our ideas .
Application
We then engaged in building a mind map , which allowed us to categorize the process of users , mapping up to themes . For each of the personas , we defined the set of activities , stories , and tasks that we assumed they must complete during the journey . In doing so , we could quickly test our idea and understand if it met the core needs . If it did , we could bring it into the market faster .
Insight
By applying the mind mapping tool , diagram allow to explore all of the functions on visual level at once . As a project manager , I can make the project name as the center node and add deliverables and tasks as children to create a terrific overall picture .
Approach
The next time I would use mind mapping tool as a starting point . Because the team was able to proceed in a fast pace since the very beginning of the implementation , thanks to a clear vision created by mind mapping , and by the method we follow which enabled the team to stay on track .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19887 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Fernanda Moreira School Head Department of Education - Philippines
REFLECTION
ESSENTIALS IN OUR SCHOOL IMPROVEMENT PLAN :
VISUAL , MIND MAPPING , STORY TELLING , AND LEARNING LAUNCH TOOLS
Challenges & Selection
As a school team composed of school head , teachers and stakeholders , we make sure that in everything
we do is for the betterment of our learners . We are a learner - centered institution which main goal is to deliver accessible and quality education for all . Our challenge is to identify the priority improvement areas which need to be addressed for the attainment and improvement of learner ’s performance : We choose Visual , Mind Mapping , Story Telling and Learning Launch tools in our school ’s design and innovation because we believe a combination of all these tools will give significant change in our school . Application
In our school , we have a so called School Improvement Plan . It is a 3 - year roadmap of interventions
undertaken with the help of the community and other stakeholders . It serves as a basis for the Annual Implementation Plan ( AIP ) and Annual Procurement Plan ( APP ) formulated based on evidences , results and intended outcome for the learners .
The SIP is prepared by the School Planning Team to ensure the success of all learners for the fulfillment
of the DepEd mission which is to emphasize the stewardship of the school administrators and staff of the school who will ensure an enabling and supportive environment for effective learning and developing life long learners . Through visual , mind mapping tools , storytelling and learning launch tools we are able to come up with our school priority improvement areas such as ;
1 . Not conducive school buildings 2 . Lack of Water Facilities 3 . Presence of nonreaders from Kinder to Grade 6 4 . Presence of nonnumerates from Kinder to Grade 6 5 . Presence of severely wasted and wasted pupils 6 . Limited stakeholders ’ participation on school programs and projects 7 . No concrete fences around school premises 8 . Lack pupils ’ chair and desks
We did a cause and effect diagram , and fishbone illustration and other concept and mind mapping
ideas to identify different factors that influence learner ’s performance . We conducted also focus group discussions , storytelling and even launching of several ideas and possibilities that undergo several test and experiments . Then , we composed School Project Teams as in - charge in addressing these priority areas through interventions , project proposal , fund resourcing , etc . Insight & Approach
There are many other tools that an institution or organization can use but for us educators , the most
important tool is COLLABORATION TOOL . This highlights the importance of the school head , teachers , learners , and school - community partnership to work together in implementing , monitoring and evaluating achievement results . Since education is a continuous process and with so many possibilities , our school improvement plan is carried out for several years , one good thinking design and innovation may not be working today , yet can still be useful and significant someday .
| EMAIL:
ID_NUM:
NAME_STUDENT: Fernanda Moreira
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Fernanda Moreira School Head Department of Education - Philippines
REFLECTION
ESSENTIALS IN OUR SCHOOL IMPROVEMENT PLAN :
VISUAL , MIND MAPPING , STORY TELLING , AND LEARNING LAUNCH TOOLS
Challenges & Selection
As a school team composed of school head , teachers and stakeholders , we make sure that in everything
we do is for the betterment of our learners . We are a learner - centered institution which main goal is to deliver accessible and quality education for all . Our challenge is to identify the priority improvement areas which need to be addressed for the attainment and improvement of learner ’s performance : We choose Visual , Mind Mapping , Story Telling and Learning Launch tools in our school ’s design and innovation because we believe a combination of all these tools will give significant change in our school . Application
In our school , we have a so called School Improvement Plan . It is a 3 - year roadmap of interventions
undertaken with the help of the community and other stakeholders . It serves as a basis for the Annual Implementation Plan ( AIP ) and Annual Procurement Plan ( APP ) formulated based on evidences , results and intended outcome for the learners .
The SIP is prepared by the School Planning Team to ensure the success of all learners for the fulfillment
of the DepEd mission which is to emphasize the stewardship of the school administrators and staff of the school who will ensure an enabling and supportive environment for effective learning and developing life long learners . Through visual , mind mapping tools , storytelling and learning launch tools we are able to come up with our school priority improvement areas such as ;
1 . Not conducive school buildings 2 . Lack of Water Facilities 3 . Presence of nonreaders from Kinder to Grade 6 4 . Presence of nonnumerates from Kinder to Grade 6 5 . Presence of severely wasted and wasted pupils 6 . Limited stakeholders ’ participation on school programs and projects 7 . No concrete fences around school premises 8 . Lack pupils ’ chair and desks
We did a cause and effect diagram , and fishbone illustration and other concept and mind mapping
ideas to identify different factors that influence learner ’s performance . We conducted also focus group discussions , storytelling and even launching of several ideas and possibilities that undergo several test and experiments . Then , we composed School Project Teams as in - charge in addressing these priority areas through interventions , project proposal , fund resourcing , etc . Insight & Approach
There are many other tools that an institution or organization can use but for us educators , the most
important tool is COLLABORATION TOOL . This highlights the importance of the school head , teachers , learners , and school - community partnership to work together in implementing , monitoring and evaluating achievement results . Since education is a continuous process and with so many possibilities , our school improvement plan is carried out for several years , one good thinking design and innovation may not be working today , yet can still be useful and significant someday .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Fernanda Moreira"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 8070 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch : Challenge Myself is working as Sr . Consultant in IT Infrastructure Development ( providing IT solutions and projects implementation ) Team and our challenge is to improve the workflow in terms of quality and timelines within the team in order to increase productivity in IT infrastructure development to clients / users . The IT department has 65 employees and divided by various portfolios include reality , HR , Finance , risk & compliance , healthcare and banking etc , . My portfolio team composed of 6 employees . We handle different projects in our day to day activities and the projects are limited to internal resources ( i.e. , budget and employee time ) . Here , I took one of our critical projects that wanted to share as an example for Learning Launch ( how we test quickly and implement ) . The project completion deadline is very short term with limited resources . We will focus on trying to uncover what our team members as well as key stakeholders within the IT department considered to be ineffective or problematic with regard to the workflow . Our issue is that we need to deliver the whole environment within the stipulated time with quality with current work flow process . So we wanted to restructure the workflow process and test it out in lab environment . Selection Our team has already gone through several design thinking programs . Design Thinking begins with a set of principles that get to the heart of these questions like how do we better understand our users ? How do we deliver breakthrough solutions that fulfill our users ’ needs ? How do we do this at enterprise speed and scale ? These principles provide the foundation for delivering solutions that meet or exceed your users ’
expectations . In a highly commoditized industry , you may prioritize cost of delivery over user experience . As a design thinker , you may not agree with that , but it ’s still a valid strategy to pursue . But we ’re no longer measured by the features , functions and solutions we deliver . We ’re measured by how well we fulfill our users ’ needs . Whether we ’re helping our clients discover a solution for their needs , collaborate across continents , or just do their expense reports a little faster . Users rely on our
solutions to get their jobs done every day . This is not a responsibility we take lightly . By thinking about users and user outcomes , we deliver more useful , usable , and desirable solutions . Most importantly , we earn the trust , respect , and repeat business of the clients / users we serve . When we only pay attention to metrics like revenue and operating costs , it undermines your team ’s effort to focus on the problems that matters most to the people who use our offerings and solutions . Try Measure outcomes during development , Measure usability , usefulness , and desirability . Choose appropriate metrics that will enable learning and understanding . So , we are ready to try the Learning Launch tool . Broadly speaking , the Learning Launch is an experiment meant to quickly test an idea and prototype . Application For our first Learning Launch , we focused on the planning , build and execution of our application development tasks in lab environment . We wanted to introduce new workflow management where this allows individuals to automate repetitive business processes , followup automatically on uncompleted tasks in the progress , and most importantly it gives overall picture of the workflow along with the performance matrics etc . In particular , we wanted to see if we could structure our tasks , projects , and processes to adapt the methods of Scrum project management for our work ( e.g. , time boxed , daily , specific meetings , reviews , etc . ) in an effort to become more agile . This tested our assumption that the structure and execution were the main causes of our workflow challenge . Our team went through two - day training with a Scrum project management coach . Next , we went through two workshops to plan / structure our tasks and processes in a more agile way . These two sessions occurred within in a two - week timeframe . We are expected to produce a document with a clear description of our new , more agile processes / workflow . For our second learning launch , we focused on gaining clarity about our tasks and priorities . This tested our assumption that our prioritization of tasks was the main cause of our workflow challenge . Our team completed an anonymous research / survey . The surveys included questions about our new , proposed process , understanding the process and the prioritization of tasks , and feelings about the change , and were conducted within a one - week timeframe . Insight
By applying the Learning Launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find that a more agile approach would improve our workflow , and that both our team and the key stakeholders would be fairly open to the new prioritization of tasks and process . Our actual results were slightly different from what we anticipated : while our team was open to the prioritization of tasks and process , the key stakeholders in the larger IT department and IT department expressed some concerns . Moving forward , our team will review this insight and incorporate it into future launch designs . The ongoing incorporation of insight is particularly important at this stage , before a full rollout in the design thinking timeline . Approach Earlier we used alternate approach without any workflow
management in place and now we introduced automated process to save time and induce more productivity . Given that our team has already gone through several design thinking programs and are at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first two launches and incorporate this insight into future launch designs . Future design launches should reflect insight gained , progress made , and compelling solution ready for full rollout .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch : Challenge Myself is working as Sr . Consultant in IT Infrastructure Development ( providing IT solutions and projects implementation ) Team and our challenge is to improve the workflow in terms of quality and timelines within the team in order to increase productivity in IT infrastructure development to clients / users . The IT department has 65 employees and divided by various portfolios include reality , HR , Finance , risk & compliance , healthcare and banking etc , . My portfolio team composed of 6 employees . We handle different projects in our day to day activities and the projects are limited to internal resources ( i.e. , budget and employee time ) . Here , I took one of our critical projects that wanted to share as an example for Learning Launch ( how we test quickly and implement ) . The project completion deadline is very short term with limited resources . We will focus on trying to uncover what our team members as well as key stakeholders within the IT department considered to be ineffective or problematic with regard to the workflow . Our issue is that we need to deliver the whole environment within the stipulated time with quality with current work flow process . So we wanted to restructure the workflow process and test it out in lab environment . Selection Our team has already gone through several design thinking programs . Design Thinking begins with a set of principles that get to the heart of these questions like how do we better understand our users ? How do we deliver breakthrough solutions that fulfill our users ’ needs ? How do we do this at enterprise speed and scale ? These principles provide the foundation for delivering solutions that meet or exceed your users ’
expectations . In a highly commoditized industry , you may prioritize cost of delivery over user experience . As a design thinker , you may not agree with that , but it ’s still a valid strategy to pursue . But we ’re no longer measured by the features , functions and solutions we deliver . We ’re measured by how well we fulfill our users ’ needs . Whether we ’re helping our clients discover a solution for their needs , collaborate across continents , or just do their expense reports a little faster . Users rely on our
solutions to get their jobs done every day . This is not a responsibility we take lightly . By thinking about users and user outcomes , we deliver more useful , usable , and desirable solutions . Most importantly , we earn the trust , respect , and repeat business of the clients / users we serve . When we only pay attention to metrics like revenue and operating costs , it undermines your team ’s effort to focus on the problems that matters most to the people who use our offerings and solutions . Try Measure outcomes during development , Measure usability , usefulness , and desirability . Choose appropriate metrics that will enable learning and understanding . So , we are ready to try the Learning Launch tool . Broadly speaking , the Learning Launch is an experiment meant to quickly test an idea and prototype . Application For our first Learning Launch , we focused on the planning , build and execution of our application development tasks in lab environment . We wanted to introduce new workflow management where this allows individuals to automate repetitive business processes , followup automatically on uncompleted tasks in the progress , and most importantly it gives overall picture of the workflow along with the performance matrics etc . In particular , we wanted to see if we could structure our tasks , projects , and processes to adapt the methods of Scrum project management for our work ( e.g. , time boxed , daily , specific meetings , reviews , etc . ) in an effort to become more agile . This tested our assumption that the structure and execution were the main causes of our workflow challenge . Our team went through two - day training with a Scrum project management coach . Next , we went through two workshops to plan / structure our tasks and processes in a more agile way . These two sessions occurred within in a two - week timeframe . We are expected to produce a document with a clear description of our new , more agile processes / workflow . For our second learning launch , we focused on gaining clarity about our tasks and priorities . This tested our assumption that our prioritization of tasks was the main cause of our workflow challenge . Our team completed an anonymous research / survey . The surveys included questions about our new , proposed process , understanding the process and the prioritization of tasks , and feelings about the change , and were conducted within a one - week timeframe . Insight
By applying the Learning Launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find that a more agile approach would improve our workflow , and that both our team and the key stakeholders would be fairly open to the new prioritization of tasks and process . Our actual results were slightly different from what we anticipated : while our team was open to the prioritization of tasks and process , the key stakeholders in the larger IT department and IT department expressed some concerns . Moving forward , our team will review this insight and incorporate it into future launch designs . The ongoing incorporation of insight is particularly important at this stage , before a full rollout in the design thinking timeline . Approach Earlier we used alternate approach without any workflow
management in place and now we introduced automated process to save time and induce more productivity . Given that our team has already gone through several design thinking programs and are at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first two launches and incorporate this insight into future launch designs . Future design launches should reflect insight gained , progress made , and compelling solution ready for full rollout .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14687 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Challenge Education is the backbone of any nation and in my country India it provides around 2.5 % of its GDP . This is quite bad . Unfortunately , the lack of governance planning for education lags the nation behind . Most of the teachers are n’t willing to teach and they will form a group and sit gossiping with each other , the trainee teachers are good and they put efforts but the permanent ones are mostly useless and sometimes even do n't knows how to read properly . Education is today largely paid for and almost entirely administered by governmental bodies or non - profit institutions . This situation has developed gradually and is now taken so much for granted that little explicit attention is any longer directed to the reasons for the special treatment of education even in countries that are predominantly free enterprise in organization and philosophy . The result has been an indiscriminate extension of governmental responsibility . Selection As a team , we have decided to use the learning launch tool . We believe this will help us design a simple yet effective technology that our students can easily navigate . Working with some IT professional and teachers from the Indian decent . We have gone through several design thinking activities to come up with a go - to - market prototype . Yes , I think this is not a good idea to bring education in market .But , we can do this once . Doing this activity has helped us in selecting the learning launch tool for our challenge . This tool will help us go through an iterating process that will improve on our solution . Working with the prototype will help us experiment the idea with a larger group of Teachers as well as students . Prototype – EDUCATION PLATFORM Application Our first launch we focused on providing a mobile application that runs on a smartphone , with incredible features like image capture , notes , quizs , videos . This is to ensure we capture quality information about Books and notes . Our focus was to observe how students and teachers interact with the mobile platform . This process helped us understand our market , many IT professional liked the idea behind the technology , however , most of them did not own a smartphone and they had limited or no internet services due to their rural geographical locations . Most students owned the simple feature phone that runs on Android operating system . After a lengthy observation on the students we realized we should have focused on human cantered design instead of product cantered design . We spent the next 3 days with both our Teachers and IT teams together to improve on the technology to run on a feature phone . We worked through all possible solutions and we settled on creating a website that can be easily accessed on simple phone as well . Our second launch was to release the new platform to a group of Students to see how they will interact with it . Our focus was to observe to see if there were any gaps . Through this process it helped us understand our Students and what our users considered simple . After testing the second platform we conducted interviews with the students who interacted with it to understand their experiences and to find out if this second prototype was easy to navigate . Our priority was to ensure that the Students could use the platform with ease . Platform – UNACADEMY & BYJU ’S Insight By applying the learning tool , we designed and tested our solutions . Through the learning process we got to improve our Country education system to meet expectation . It is through this process we realized that the students were more comfortable with this . Our marketing department used the results of this process to re - strategize our marketing campaign . We focus on human cantered design to improve conditions . This all activities I have done in 2009 , Today is 2020 , and there are many education platforms that really help students to get conceptual instead of marks gainers . There is too much improvement done in education system , yet it still need today to improve more .
Approach The learning launch is the appropriate tool for our mind set . We need as a team to review the insight gained from our first website launches and incorporate this insight into future launch designs as this is the most effective and ideal way of approaching and implementing solutions . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full roll out .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Challenge Education is the backbone of any nation and in my country India it provides around 2.5 % of its GDP . This is quite bad . Unfortunately , the lack of governance planning for education lags the nation behind . Most of the teachers are n’t willing to teach and they will form a group and sit gossiping with each other , the trainee teachers are good and they put efforts but the permanent ones are mostly useless and sometimes even do n't knows how to read properly . Education is today largely paid for and almost entirely administered by governmental bodies or non - profit institutions . This situation has developed gradually and is now taken so much for granted that little explicit attention is any longer directed to the reasons for the special treatment of education even in countries that are predominantly free enterprise in organization and philosophy . The result has been an indiscriminate extension of governmental responsibility . Selection As a team , we have decided to use the learning launch tool . We believe this will help us design a simple yet effective technology that our students can easily navigate . Working with some IT professional and teachers from the Indian decent . We have gone through several design thinking activities to come up with a go - to - market prototype . Yes , I think this is not a good idea to bring education in market .But , we can do this once . Doing this activity has helped us in selecting the learning launch tool for our challenge . This tool will help us go through an iterating process that will improve on our solution . Working with the prototype will help us experiment the idea with a larger group of Teachers as well as students . Prototype – EDUCATION PLATFORM Application Our first launch we focused on providing a mobile application that runs on a smartphone , with incredible features like image capture , notes , quizs , videos . This is to ensure we capture quality information about Books and notes . Our focus was to observe how students and teachers interact with the mobile platform . This process helped us understand our market , many IT professional liked the idea behind the technology , however , most of them did not own a smartphone and they had limited or no internet services due to their rural geographical locations . Most students owned the simple feature phone that runs on Android operating system . After a lengthy observation on the students we realized we should have focused on human cantered design instead of product cantered design . We spent the next 3 days with both our Teachers and IT teams together to improve on the technology to run on a feature phone . We worked through all possible solutions and we settled on creating a website that can be easily accessed on simple phone as well . Our second launch was to release the new platform to a group of Students to see how they will interact with it . Our focus was to observe to see if there were any gaps . Through this process it helped us understand our Students and what our users considered simple . After testing the second platform we conducted interviews with the students who interacted with it to understand their experiences and to find out if this second prototype was easy to navigate . Our priority was to ensure that the Students could use the platform with ease . Platform – UNACADEMY & BYJU ’S Insight By applying the learning tool , we designed and tested our solutions . Through the learning process we got to improve our Country education system to meet expectation . It is through this process we realized that the students were more comfortable with this . Our marketing department used the results of this process to re - strategize our marketing campaign . We focus on human cantered design to improve conditions . This all activities I have done in 2009 , Today is 2020 , and there are many education platforms that really help students to get conceptual instead of marks gainers . There is too much improvement done in education system , yet it still need today to improve more .
Approach The learning launch is the appropriate tool for our mind set . We need as a team to review the insight gained from our first website launches and incorporate this insight into future launch designs as this is the most effective and ideal way of approaching and implementing solutions . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full roll out .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21683 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Why Mind Mapping ?
Mind maps are graphical representations of information . In contrast to the traditional , linear notes you might make in a text document or even on paper , mind maps let you capture thoughts , ideas and keywords on a blank canvas . These ideas are organized in a two - dimensional structure , with the title / main idea always located in the center of the map for visibility . Related ideas branch off from the center in all directions , creating a radiant structure .
Despite these key principles , the fact that mind mapping has existed for almost half a century makes it inevitable that some divergence will exist when it comes to defining what a mind map actually is .
mind mapping is a particular technique that requires the following key elements to be effective :
• A central image , to stimulate memory , associations and thought
processes
• Curvilinear branches , emanating from the central image , to depict
the basic ordering ideas ( BOIs )
• A ( theoretically infinite ) network of smaller branches to depict ideas
stemming from the BOIs at different levels of detail
• Conscious use of color to separate ideas by topic
• A single keyword for each branch
Many purists argue to this day that his method remains the one true technique : a map without the elements above can not be considered a “ true ” mind map .
When it comes to creating your mind map , the most important things to consider are what you need and how you learn best . Sometimes , you may not even need a mind map at all . While almost all mapping techniques were developed as an alternative to long - form text and linear notes , there are plenty of situations where linear note - taking is a perfectly suitable method .
Your needs and goals should also be considered when you decide how to create the mind map itself . While traditional paper mind maps are great for developing ideas by yourself , the development of online mind mapping tools has enabled millions of people to brainstorm and plan together in real time . It ’s for this reason that MindMeister , our very own online mind mapping tool , features such an intense focus on collaboration and group work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Why Mind Mapping ?
Mind maps are graphical representations of information . In contrast to the traditional , linear notes you might make in a text document or even on paper , mind maps let you capture thoughts , ideas and keywords on a blank canvas . These ideas are organized in a two - dimensional structure , with the title / main idea always located in the center of the map for visibility . Related ideas branch off from the center in all directions , creating a radiant structure .
Despite these key principles , the fact that mind mapping has existed for almost half a century makes it inevitable that some divergence will exist when it comes to defining what a mind map actually is .
mind mapping is a particular technique that requires the following key elements to be effective :
• A central image , to stimulate memory , associations and thought
processes
• Curvilinear branches , emanating from the central image , to depict
the basic ordering ideas ( BOIs )
• A ( theoretically infinite ) network of smaller branches to depict ideas
stemming from the BOIs at different levels of detail
• Conscious use of color to separate ideas by topic
• A single keyword for each branch
Many purists argue to this day that his method remains the one true technique : a map without the elements above can not be considered a “ true ” mind map .
When it comes to creating your mind map , the most important things to consider are what you need and how you learn best . Sometimes , you may not even need a mind map at all . While almost all mapping techniques were developed as an alternative to long - form text and linear notes , there are plenty of situations where linear note - taking is a perfectly suitable method .
Your needs and goals should also be considered when you decide how to create the mind map itself . While traditional paper mind maps are great for developing ideas by yourself , the development of online mind mapping tools has enabled millions of people to brainstorm and plan together in real time . It ’s for this reason that MindMeister , our very own online mind mapping tool , features such an intense focus on collaboration and group work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22679 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Refection - Learning Launch
Challenge
I ’m a IT financial consultant and in my job I need to develop financial application . The application will be used by whole the entity ( managers , directors , auditors … ) at different hierarchical levels with a different level of information . Financial application needs also to exactly correspond to the needs of users . Considering the price about the editor licenses , the implementation … and the strategic position , financial application needs to be adopted by end users . For that , the challenge is to do a financial application easy to use and which will exactly correspond to the needs of users . So that , financials informations will be easily usable .
Selection
Learning launch seems like many prototypes which will improve as the project progresses with clients feedback so that the application exactly respond to the expectations . This tool seems to be like the “ agile methods ” where it ’s necessary to change , to improves , to correct the financial application all along the project . I think this tool is essential for an IT project success because future end users will need to be to the center of the project . I develop financial application for them , so that they need to be implicated in the project with feedback about what I did . I create some prototypes , improve them during the entire project with key users feedback until the financial application exactly respond to the expectations .
Application
In finance IT , the objective is to deliver an easy to use application which really meets the needs of users . It ’s easy to make “ a kludge ” , a very complex financial application which will not be usable by end users . As a reminder , financial application is for financials users not for computer scientists . It ’s why , in IT sector , it ’s important to designate key users , users which exactly know business challenges , users which are representative of the needs expressed , which are doing feedback about prototype . Firstly , the financial application must exactly meet the needs of key users . For that , during the project , there are many exchanges between me ( I ’m doing the financial application ) and them ( keys users ) . I must listen to their remarks and improve the financial application periodically so that it corresponds to the expressed needs . There are therefore several learning launch at each stage of the project . It ’s kind of co - creativity involving feedback from the end user . My prototypes are test and improved regularly with key users feedback until the final version .
Once the final version is approved and accepted by key user , the objective is to extend the using of this application for the whole of the entity . As key users exactly know the application because they participed to the conception with their feedbacks about prototypes , it will be easy for them to explain his using , to train end users and as they are representative of end users , the probability of acceptance of the financial application by end users is very important .
Insight
By applying the learning launch tool , we are very reactive and we can respect the timing . If we are doing a financial application only with the expression of the need , the risk is the existence of a difference between what the client want , how he will express his need and how we will understand this . Usually , we note a big difference between those things . If we realize this at the end of the project , it will be a failure , we will have to do everything again resulting in a waste of time and money .
With the application of this tool , we can develop the financial application step by step with customer approval at each stage . Learning launch will save time , money and the customer will have the expected result .
Approach
Next time , in my next project , in addition to using learning launch tool , I will use visualization tool . As IT finance consultant , we need to be specialist in finance and IT but our clients are only finance specialist . As the vocabulary is different between these two disciplines , it was sometimes difficult for them to understand IT subjects . I think , in addition to using learning launch tool , that making drawing will facilitate the communication and the comprehension for my client .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Refection - Learning Launch
Challenge
I ’m a IT financial consultant and in my job I need to develop financial application . The application will be used by whole the entity ( managers , directors , auditors … ) at different hierarchical levels with a different level of information . Financial application needs also to exactly correspond to the needs of users . Considering the price about the editor licenses , the implementation … and the strategic position , financial application needs to be adopted by end users . For that , the challenge is to do a financial application easy to use and which will exactly correspond to the needs of users . So that , financials informations will be easily usable .
Selection
Learning launch seems like many prototypes which will improve as the project progresses with clients feedback so that the application exactly respond to the expectations . This tool seems to be like the “ agile methods ” where it ’s necessary to change , to improves , to correct the financial application all along the project . I think this tool is essential for an IT project success because future end users will need to be to the center of the project . I develop financial application for them , so that they need to be implicated in the project with feedback about what I did . I create some prototypes , improve them during the entire project with key users feedback until the financial application exactly respond to the expectations .
Application
In finance IT , the objective is to deliver an easy to use application which really meets the needs of users . It ’s easy to make “ a kludge ” , a very complex financial application which will not be usable by end users . As a reminder , financial application is for financials users not for computer scientists . It ’s why , in IT sector , it ’s important to designate key users , users which exactly know business challenges , users which are representative of the needs expressed , which are doing feedback about prototype . Firstly , the financial application must exactly meet the needs of key users . For that , during the project , there are many exchanges between me ( I ’m doing the financial application ) and them ( keys users ) . I must listen to their remarks and improve the financial application periodically so that it corresponds to the expressed needs . There are therefore several learning launch at each stage of the project . It ’s kind of co - creativity involving feedback from the end user . My prototypes are test and improved regularly with key users feedback until the final version .
Once the final version is approved and accepted by key user , the objective is to extend the using of this application for the whole of the entity . As key users exactly know the application because they participed to the conception with their feedbacks about prototypes , it will be easy for them to explain his using , to train end users and as they are representative of end users , the probability of acceptance of the financial application by end users is very important .
Insight
By applying the learning launch tool , we are very reactive and we can respect the timing . If we are doing a financial application only with the expression of the need , the risk is the existence of a difference between what the client want , how he will express his need and how we will understand this . Usually , we note a big difference between those things . If we realize this at the end of the project , it will be a failure , we will have to do everything again resulting in a waste of time and money .
With the application of this tool , we can develop the financial application step by step with customer approval at each stage . Learning launch will save time , money and the customer will have the expected result .
Approach
Next time , in my next project , in addition to using learning launch tool , I will use visualization tool . As IT finance consultant , we need to be specialist in finance and IT but our clients are only finance specialist . As the vocabulary is different between these two disciplines , it was sometimes difficult for them to understand IT subjects . I think , in addition to using learning launch tool , that making drawing will facilitate the communication and the comprehension for my client .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16565 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind Mapping
Challenge & Selection As a business improvement consultant , I am always confronted with the variety of problems brought by customers ’ to “ fix ” . Customers come to me looking for different ways of addressing their problems after they probably tested many other techniques . My answer to them is that I am just the plumber and I may not know your business but I only have a box of tools that I can use once I understand your pain . One of these customers came to me complaining about their lengthy hiring process and all the issues and complains he is getting from business units leads as the required staff are arriving later than the needed time . The customer has already completed 2 years ago a Lean Six Sigma study which resulted in a major improvement but still he feels the process can be improved to meet the Service Level Agreement ( SLA ) clauses and corporate Key Performance Indicators ( KPIs ) regarding hiring cost . Application After a week discussion , I found out that the hiring team and major customers are lacking a common understanding of the future and they do n’t share the same criteria for what a new process could be . I suggested what about drawing their stories showing where they think improvement can be made . I gathered the hiring team and major customers in a room , which had already big posters showing the hiring value stream ( from Lean Six Sigma study ) , Corporate KPIs and other policy documents . I also added the results of a survey done recently to new hires about their hiring experience . I provided colored sticky notes to the hiring team and their customers and asked them to write their ideas and stick it near the process step which may improve the hiring process . There was no rule on the number of sticky notes they can use and they should not discuss them among themselves in the initial step . Once this task was completed , I asked them to group and use the affinity technique to group similar ideas and put outlies as one bucket to also be discussed . While they started the grouping , initial patterns start to emerge like unclarity of job description , contradicting business KPIs , agents ’ role in international offices and package negotiation issues . By picking a random first theme , I asked each participant to tell us more about his / her idea and try to connect if to other similar ones . This exercise is lengthy but is the heart of the Mind Mapping as it generates new linkages and common understanding of the “ to be ” criteria design . All ideas are discussed and put under relevant theme . Once this activity is completed , the attendees are requested to identify new patterns and insights about their groupings and draft statements to develop the criteria . These statements are reviewed asking “ so what ” until meaningful improvement criteria are defined . I use my phone camera to freeze this image showing all their input under the final statements . Statements are written in a different color post it and then share by email with the group for a final reflection . We reconvened after few days to generate the final list of criteria , which will be used to develop the new design for a prototyped process . Insight and Approach The Mind Mapping technique , as explained by Yolanda Rodriguez revealed new insights that previous studies did n’t identify . As example , the international agencies were not empowered to conduct
on - time CVs screening , the job descriptions were outdated and created confusion desiring the selection phase and finally , business units KPIs and hiring department KPIs were contradictory and generated frustration among staff and managers . The Mind Mapping output was used by the improvement team to define criteria for new designs and prototypes . The hiring manager was willing to assign a team to conduct experimental hiring using the new ideas for a small simple of candidates . The results were encouraging as the time to hire was reduced by 30 % and the candidates ’ satisfaction has increased . The new findings were submitted to enhance the IT system , approval processes and jobs descriptions . After this application , I used the Mind Mapping in many different projects to generate new ideas and insights that are not always following a linear pattern , where data is scare and complexity is obvious . I also use the tool as a communication tool between different stakeholders to compare and contracts their ideas . Each group is requested to explain views using Mind Maps and common grounds are easily identified .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind Mapping
Challenge & Selection As a business improvement consultant , I am always confronted with the variety of problems brought by customers ’ to “ fix ” . Customers come to me looking for different ways of addressing their problems after they probably tested many other techniques . My answer to them is that I am just the plumber and I may not know your business but I only have a box of tools that I can use once I understand your pain . One of these customers came to me complaining about their lengthy hiring process and all the issues and complains he is getting from business units leads as the required staff are arriving later than the needed time . The customer has already completed 2 years ago a Lean Six Sigma study which resulted in a major improvement but still he feels the process can be improved to meet the Service Level Agreement ( SLA ) clauses and corporate Key Performance Indicators ( KPIs ) regarding hiring cost . Application After a week discussion , I found out that the hiring team and major customers are lacking a common understanding of the future and they do n’t share the same criteria for what a new process could be . I suggested what about drawing their stories showing where they think improvement can be made . I gathered the hiring team and major customers in a room , which had already big posters showing the hiring value stream ( from Lean Six Sigma study ) , Corporate KPIs and other policy documents . I also added the results of a survey done recently to new hires about their hiring experience . I provided colored sticky notes to the hiring team and their customers and asked them to write their ideas and stick it near the process step which may improve the hiring process . There was no rule on the number of sticky notes they can use and they should not discuss them among themselves in the initial step . Once this task was completed , I asked them to group and use the affinity technique to group similar ideas and put outlies as one bucket to also be discussed . While they started the grouping , initial patterns start to emerge like unclarity of job description , contradicting business KPIs , agents ’ role in international offices and package negotiation issues . By picking a random first theme , I asked each participant to tell us more about his / her idea and try to connect if to other similar ones . This exercise is lengthy but is the heart of the Mind Mapping as it generates new linkages and common understanding of the “ to be ” criteria design . All ideas are discussed and put under relevant theme . Once this activity is completed , the attendees are requested to identify new patterns and insights about their groupings and draft statements to develop the criteria . These statements are reviewed asking “ so what ” until meaningful improvement criteria are defined . I use my phone camera to freeze this image showing all their input under the final statements . Statements are written in a different color post it and then share by email with the group for a final reflection . We reconvened after few days to generate the final list of criteria , which will be used to develop the new design for a prototyped process . Insight and Approach The Mind Mapping technique , as explained by Yolanda Rodriguez revealed new insights that previous studies did n’t identify . As example , the international agencies were not empowered to conduct
on - time CVs screening , the job descriptions were outdated and created confusion desiring the selection phase and finally , business units KPIs and hiring department KPIs were contradictory and generated frustration among staff and managers . The Mind Mapping output was used by the improvement team to define criteria for new designs and prototypes . The hiring manager was willing to assign a team to conduct experimental hiring using the new ideas for a small simple of candidates . The results were encouraging as the time to hire was reduced by 30 % and the candidates ’ satisfaction has increased . The new findings were submitted to enhance the IT system , approval processes and jobs descriptions . After this application , I used the Mind Mapping in many different projects to generate new ideas and insights that are not always following a linear pattern , where data is scare and complexity is obvious . I also use the tool as a communication tool between different stakeholders to compare and contracts their ideas . Each group is requested to explain views using Mind Maps and common grounds are easily identified .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10949 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Peer - graded Assignment : Reflection_Visualization Tool
Challenge :
Most of the stakeholders I have worked with are willing to spend more than half a million dollars in less than 6 months however have a “ 1 liner ” problem statement . Before I deep dive into the problem statement , let me introduce my role - I am an account manager and consultant to a leading retail company and this is what I see in most of the business units .
So what was the challenge ? The retail company ’s customer support team had high call handle time and spent considerable amount of their customer interaction time over phone in identifying the caller and understanding their grievances . This did not seem to be the entire story ; so here ’s what we established as the main challenges – enhanced customer experience and cost containment . These 2 problem statements by now was impacting the entire organization however my point of contact and the other stakeholders had a myopic view which were focused only on their KRAs and KPIs .
So the real challenge – Customer support team had high call handle time ; calls to the customer support team were driven from the website experience ( or the deficiencies of the website ) ; legacy and dated CRM application , telephony infrastructure and workflow for the customer support team , multiple applications and systems used by customer support team , customer experience success parameters were owned by different stakeholders for the site and customer support team , silo initiatives by each stakeholder and business unit , different budget allocations and planning by each stakeholder and business unit and duplicity of efforts leading to higher costs .
Not all of this was black and white which is where the Visualization tool helped in bringing all hands together to extrapolate the problem , deploy visual thinking to recognize and align their ideas to work towards a common objective of improving customer experience and cost reduction .
Selection :
Working with different teams with different initiatives that would satisfy their silo objective had a challenge of its own . Not having a macro and micro view of the problem , limited each team to focus only on their individual requirement and not address the overall issue . The Visualization tool helped address this .
The tool helped in context setting of how the problem looked at an organization level and enabled different teams to contribute to the problem statement . Similarly , as we drilled deeper , the different teams were able to highlight issues and limitations that needed to be overcome at a functional level . The visual designs also clarified the overlap of operations and ownership of each team . The tool helped build a RACI matrix for both micro level and macro level requirements and defined owners to address their respective areas .
Application :
The curiosity created by the “ 1 liner ” problem statement resulted in identifying different teams upfront when the problem was identified . The teams involved were product teams , campaign managers , personalization , UX / UI designers , site owners , customer service analytics , customer service operations etc . Since the number of teams and employees involved were more , we started with a kickoff session where 1 meeting was organized with all the participants to explain the methodology , the process and
duration of the exercise and expectations from the different teams . Post the kickoff , sessions were held for individual teams and there was a weekly all - hands meeting .
The exercise started with a visual sketch at the organization level and identified problem statement ( enhanced customer experience and cost containment ) where every team ’s involvement was obvious but it was not clear who owned which aspect of resolution . The teams recognized the problem however action items were not well - defined . So we drew 2 visual sketches ; one defining the factors impacting customer experience and the second defining the cost components in operations . Both the visuals now had specific roles of individual teams . The teams now could comprehend and talk details about challenges and how their work could contribute in addressing the identified problems . These aspects were gathered and when analyzed we also saw a trend that there was also duplicity of initiatives between 2 or more teams . With the shared insights and the shared learnings , the teams were collectively able to define requirements for new processes , workflows , technology advancements , centralization of systems , ownership and responsibilities and continuous governance .
Insight :
Every team adopted white - boarding , sketching / illustrating through drawings to capture their thinking . This led the team to visualize how the workflows and processes could be reengineered to improve efficiencies and thereby also contain cost . Customer experience success parameters were jointly defined and agreed upon by teams . Duplicity of efforts were eliminated and revised workflows helped nominate owners , with defined roles and responsibilities and a structured cadence for governance .
It started with a simple exercise however the tool helped achieve manifold results . Design thinking not just helped define clear problem statements , it graduated the thought process of the teams to visualize the micro and macro requirements and define alternate ways to approach different components to address the challenge . Design thinking evolved the way problems could be approached through Visualization tool .
Approach :
Given a similar problem , I would like to combine additional tools to augment the entire experience .
Applying Visualization tool upfront and combining it with Storytelling tool , it can help overcome the hurdles of working with larger groups with varied backgrounds by expediting context setting , addressing why s and why nots and managing expectations of different personalities .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Peer - graded Assignment : Reflection_Visualization Tool
Challenge :
Most of the stakeholders I have worked with are willing to spend more than half a million dollars in less than 6 months however have a “ 1 liner ” problem statement . Before I deep dive into the problem statement , let me introduce my role - I am an account manager and consultant to a leading retail company and this is what I see in most of the business units .
So what was the challenge ? The retail company ’s customer support team had high call handle time and spent considerable amount of their customer interaction time over phone in identifying the caller and understanding their grievances . This did not seem to be the entire story ; so here ’s what we established as the main challenges – enhanced customer experience and cost containment . These 2 problem statements by now was impacting the entire organization however my point of contact and the other stakeholders had a myopic view which were focused only on their KRAs and KPIs .
So the real challenge – Customer support team had high call handle time ; calls to the customer support team were driven from the website experience ( or the deficiencies of the website ) ; legacy and dated CRM application , telephony infrastructure and workflow for the customer support team , multiple applications and systems used by customer support team , customer experience success parameters were owned by different stakeholders for the site and customer support team , silo initiatives by each stakeholder and business unit , different budget allocations and planning by each stakeholder and business unit and duplicity of efforts leading to higher costs .
Not all of this was black and white which is where the Visualization tool helped in bringing all hands together to extrapolate the problem , deploy visual thinking to recognize and align their ideas to work towards a common objective of improving customer experience and cost reduction .
Selection :
Working with different teams with different initiatives that would satisfy their silo objective had a challenge of its own . Not having a macro and micro view of the problem , limited each team to focus only on their individual requirement and not address the overall issue . The Visualization tool helped address this .
The tool helped in context setting of how the problem looked at an organization level and enabled different teams to contribute to the problem statement . Similarly , as we drilled deeper , the different teams were able to highlight issues and limitations that needed to be overcome at a functional level . The visual designs also clarified the overlap of operations and ownership of each team . The tool helped build a RACI matrix for both micro level and macro level requirements and defined owners to address their respective areas .
Application :
The curiosity created by the “ 1 liner ” problem statement resulted in identifying different teams upfront when the problem was identified . The teams involved were product teams , campaign managers , personalization , UX / UI designers , site owners , customer service analytics , customer service operations etc . Since the number of teams and employees involved were more , we started with a kickoff session where 1 meeting was organized with all the participants to explain the methodology , the process and
duration of the exercise and expectations from the different teams . Post the kickoff , sessions were held for individual teams and there was a weekly all - hands meeting .
The exercise started with a visual sketch at the organization level and identified problem statement ( enhanced customer experience and cost containment ) where every team ’s involvement was obvious but it was not clear who owned which aspect of resolution . The teams recognized the problem however action items were not well - defined . So we drew 2 visual sketches ; one defining the factors impacting customer experience and the second defining the cost components in operations . Both the visuals now had specific roles of individual teams . The teams now could comprehend and talk details about challenges and how their work could contribute in addressing the identified problems . These aspects were gathered and when analyzed we also saw a trend that there was also duplicity of initiatives between 2 or more teams . With the shared insights and the shared learnings , the teams were collectively able to define requirements for new processes , workflows , technology advancements , centralization of systems , ownership and responsibilities and continuous governance .
Insight :
Every team adopted white - boarding , sketching / illustrating through drawings to capture their thinking . This led the team to visualize how the workflows and processes could be reengineered to improve efficiencies and thereby also contain cost . Customer experience success parameters were jointly defined and agreed upon by teams . Duplicity of efforts were eliminated and revised workflows helped nominate owners , with defined roles and responsibilities and a structured cadence for governance .
It started with a simple exercise however the tool helped achieve manifold results . Design thinking not just helped define clear problem statements , it graduated the thought process of the teams to visualize the micro and macro requirements and define alternate ways to approach different components to address the challenge . Design thinking evolved the way problems could be approached through Visualization tool .
Approach :
Given a similar problem , I would like to combine additional tools to augment the entire experience .
Applying Visualization tool upfront and combining it with Storytelling tool , it can help overcome the hurdles of working with larger groups with varied backgrounds by expediting context setting , addressing why s and why nots and managing expectations of different personalities .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10701 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | National Land Administration and Regulatory Authority Classification : Internal
Promote IT Services – Mind Mapping
Challenges
I am part of an IT Department in a huge organization where the role of the Department is to provide services and solutions that will support the business . Since the organization population is very huge and separated in different geographical locations , which is making it very difficult for the users to know all the services and solutions that IT Department is providing . Therefore , the management created IT Promo Team . Promo team members were selected from ITD Staff and I had been assigned to lead the team . The main objective of the new team is to promote ITD services and solutions by reaching end users .
Selection
The promo team started generating ideas in how they will promote and market the available ITD services and solutions to business users . Huge amount of ideas where generated and the team needed a tool to organize them . So as a leader of the team I used mind mapping technique to arrange the ideas in groups . Mind mapping is a technique that uses visual diagram to arrange the information .
Application
By using mind mapping the promo team were able to arrange the generated ideas into themes using a diagram . We started by organizing the themes with the related ideas . Then we focused to detail and work on one theme every two weeks . The details include what , how , when , who and where questions which we added them in the same diagram . The diagram where posted in a place visible for all the team members . After completing one theme we moved to detail another theme . This diagram was the base for our planning activities .
Insight
By using mind mapping technique , IT Promo Team were able to achieve the main goal which is to promote IT services and solutions to the business users in different geographical locations . The achievements of the team were remarkable as users were satisfied in knowing about the existing services and solutions that they could use to support their daily work activities . Mind mapping technique helped the promo team to know from where to start and how they accomplish their goals as they organized the massive generated ideas into one diagram .
National Land Administration and Regulatory Authority Classification : Internal
Approach
As the IT Promo Team already experienced mind mapping and saw the results of this tool , we will continue using this tool for next period of promo activities . By next time we can use multiple diagrams instead of one so we can have more visual details of our promo plan . In addition , individual team member can have their own mind mapping diagram to arrange their tasks in order to achieve the goals effectively and efficiently . Mind mapping can be used for any type of projects as this technique will give the team visualization on what need to be done to complete the work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: National Land Administration and Regulatory Authority Classification : Internal
Promote IT Services – Mind Mapping
Challenges
I am part of an IT Department in a huge organization where the role of the Department is to provide services and solutions that will support the business . Since the organization population is very huge and separated in different geographical locations , which is making it very difficult for the users to know all the services and solutions that IT Department is providing . Therefore , the management created IT Promo Team . Promo team members were selected from ITD Staff and I had been assigned to lead the team . The main objective of the new team is to promote ITD services and solutions by reaching end users .
Selection
The promo team started generating ideas in how they will promote and market the available ITD services and solutions to business users . Huge amount of ideas where generated and the team needed a tool to organize them . So as a leader of the team I used mind mapping technique to arrange the ideas in groups . Mind mapping is a technique that uses visual diagram to arrange the information .
Application
By using mind mapping the promo team were able to arrange the generated ideas into themes using a diagram . We started by organizing the themes with the related ideas . Then we focused to detail and work on one theme every two weeks . The details include what , how , when , who and where questions which we added them in the same diagram . The diagram where posted in a place visible for all the team members . After completing one theme we moved to detail another theme . This diagram was the base for our planning activities .
Insight
By using mind mapping technique , IT Promo Team were able to achieve the main goal which is to promote IT services and solutions to the business users in different geographical locations . The achievements of the team were remarkable as users were satisfied in knowing about the existing services and solutions that they could use to support their daily work activities . Mind mapping technique helped the promo team to know from where to start and how they accomplish their goals as they organized the massive generated ideas into one diagram .
National Land Administration and Regulatory Authority Classification : Internal
Approach
As the IT Promo Team already experienced mind mapping and saw the results of this tool , we will continue using this tool for next period of promo activities . By next time we can use multiple diagrams instead of one so we can have more visual details of our promo plan . In addition , individual team member can have their own mind mapping diagram to arrange their tasks in order to achieve the goals effectively and efficiently . Mind mapping can be used for any type of projects as this technique will give the team visualization on what need to be done to complete the work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19573 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Saudi Aramco : Company General Use
Using Visualization to Identify and Resolve Repeated Field Safety Inspection Findings
Challenge My challenge was to properly identify , classify and resolve repeated field safety inspection findings for one of our proponent department ( stakeholder ) . In my unit , our engineers conduct daily field safety inspections at our proponent hydrocarbon facilities and log all their findings in a dedicated system . Then the system sends notifications to our proponent on all these findings in order for them to resolve . We conduct an average of 80 field inspections per month , a total of 960 per year . A large number of findings keeps adding to the system . Despite of regular follow - ups that we conduct to ensure all items are addressed and closed , we found that there are some findings that keeps repeating on a monthly or quarterly basis . Selection I realized that the proponent is overwhelmed with the large number of findings received and getting difficulties in classifying them and giving them the right amount of time and attention . Therefore , I decided to select the visualization tool as my reflection subject . It is an easy tool to apply and understand with great impact and results . It will help me to group and classify findings based on their nature and criticality ( High , Medium or Low ) and represent them using simple graphics , symbols and colors rather than just having it as a massive data in the system . This will help the proponent to visualize them in a focused manner and plan for proper resources to address them and avoid them to be repeated . Also , to clearly communicate them to their staff . Application I started to apply the tool by reviewing and analyzing the findings for that proponent for a whole quarter ( three months ) . Then I started looking for trends and repeated findings . I used a flip chart and draw three rectangular symbols to classify the criticality of our safety finding . The first was titled “ High Risk ” , the second “ Medium Risk ” and the third “ Low Risk ” . Then I color coded them , the high was ‘ Red ’ , the medium was ‘ Yellow ’ and the low was ‘ Green ’ . This was to help our proponent to visualize each category of findings and to plan their actions accordingly . Then , I established the Criteria of classifying each finding on another flip chart . Then , under each rectangular symbol I connected three round symbols . Each round symbol represented the most repeated finding for the proponent . Simultaneously , I developed PowerPoint slides representing the same graphics on my flipcharts to be shared with the proponent by email . I also visited the proponent ’s three foremen who were having these repeated findings in their facilities to understand why it gets repeated . With this information and using root cause analysis technique , I was able to identify many factors that contributed to the repeated findings . I then used another flip chart to list these items . Then , I scheduled a meeting and workshop that was attended by the proponent foremen , operation team , maintenance team , planning representative and my unit engineers . I presented all the flipcharts that I prepared earlier so they can visualize their first quarter findings with a different perspective by classifying them into High , Medium and Low Risk
Saudi Aramco : Company General Use
items . The color coding also helped in this step . Then , they were distributed into three groups , each one handling a classification category . The exercise was that each group discuss the repeated findings and the underlying cause for it and then share the results in front of everyone . Moreover , to propose an action plan to prevent repeated findings once the data were properly analyzed and visualized . Finely , each group was tasked to communicated this back to their staff in order realize , understand and visualize the criticality of these findings and the importance of closing them effectively to avoid any incidents or injuries or property damages . The tool was effectively implemented and had excellent impact on the proponent ’s outcomes . Insight I was glad to apply the visualization tool to resolve my challenge and have learned more about it as I progressed in my challenge . It is a simple but powerful tool that allows large or complicated data or findings to be displayed and perceived in a much - effected manner with better understanding . Also , how using this tool allowed all level of proponent representatives to properly analyze such large data and had common understanding of the issues and ways to resolve them with appropriate resources . The developed diagrams , graphs , charts , color coding used allowed the different groups to interact positively during the exercise since the presented data were more appealing , focused and easy to see the trends . After the exercise , all groups had common understanding of the problem and the solution . Approach I believe the visualization tool was very effective for my challenge and took us toward resolving the issue . I might try the mind mapping tool next time for a one - year data collected and involve more disciplines and personnel in order to have a more comprehensive data analysis and propose sustainable solution .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Saudi Aramco : Company General Use
Using Visualization to Identify and Resolve Repeated Field Safety Inspection Findings
Challenge My challenge was to properly identify , classify and resolve repeated field safety inspection findings for one of our proponent department ( stakeholder ) . In my unit , our engineers conduct daily field safety inspections at our proponent hydrocarbon facilities and log all their findings in a dedicated system . Then the system sends notifications to our proponent on all these findings in order for them to resolve . We conduct an average of 80 field inspections per month , a total of 960 per year . A large number of findings keeps adding to the system . Despite of regular follow - ups that we conduct to ensure all items are addressed and closed , we found that there are some findings that keeps repeating on a monthly or quarterly basis . Selection I realized that the proponent is overwhelmed with the large number of findings received and getting difficulties in classifying them and giving them the right amount of time and attention . Therefore , I decided to select the visualization tool as my reflection subject . It is an easy tool to apply and understand with great impact and results . It will help me to group and classify findings based on their nature and criticality ( High , Medium or Low ) and represent them using simple graphics , symbols and colors rather than just having it as a massive data in the system . This will help the proponent to visualize them in a focused manner and plan for proper resources to address them and avoid them to be repeated . Also , to clearly communicate them to their staff . Application I started to apply the tool by reviewing and analyzing the findings for that proponent for a whole quarter ( three months ) . Then I started looking for trends and repeated findings . I used a flip chart and draw three rectangular symbols to classify the criticality of our safety finding . The first was titled “ High Risk ” , the second “ Medium Risk ” and the third “ Low Risk ” . Then I color coded them , the high was ‘ Red ’ , the medium was ‘ Yellow ’ and the low was ‘ Green ’ . This was to help our proponent to visualize each category of findings and to plan their actions accordingly . Then , I established the Criteria of classifying each finding on another flip chart . Then , under each rectangular symbol I connected three round symbols . Each round symbol represented the most repeated finding for the proponent . Simultaneously , I developed PowerPoint slides representing the same graphics on my flipcharts to be shared with the proponent by email . I also visited the proponent ’s three foremen who were having these repeated findings in their facilities to understand why it gets repeated . With this information and using root cause analysis technique , I was able to identify many factors that contributed to the repeated findings . I then used another flip chart to list these items . Then , I scheduled a meeting and workshop that was attended by the proponent foremen , operation team , maintenance team , planning representative and my unit engineers . I presented all the flipcharts that I prepared earlier so they can visualize their first quarter findings with a different perspective by classifying them into High , Medium and Low Risk
Saudi Aramco : Company General Use
items . The color coding also helped in this step . Then , they were distributed into three groups , each one handling a classification category . The exercise was that each group discuss the repeated findings and the underlying cause for it and then share the results in front of everyone . Moreover , to propose an action plan to prevent repeated findings once the data were properly analyzed and visualized . Finely , each group was tasked to communicated this back to their staff in order realize , understand and visualize the criticality of these findings and the importance of closing them effectively to avoid any incidents or injuries or property damages . The tool was effectively implemented and had excellent impact on the proponent ’s outcomes . Insight I was glad to apply the visualization tool to resolve my challenge and have learned more about it as I progressed in my challenge . It is a simple but powerful tool that allows large or complicated data or findings to be displayed and perceived in a much - effected manner with better understanding . Also , how using this tool allowed all level of proponent representatives to properly analyze such large data and had common understanding of the issues and ways to resolve them with appropriate resources . The developed diagrams , graphs , charts , color coding used allowed the different groups to interact positively during the exercise since the presented data were more appealing , focused and easy to see the trends . After the exercise , all groups had common understanding of the problem and the solution . Approach I believe the visualization tool was very effective for my challenge and took us toward resolving the issue . I might try the mind mapping tool next time for a one - year data collected and involve more disciplines and personnel in order to have a more comprehensive data analysis and propose sustainable solution .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21560 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge :
Visualization is a great tool that I use all the time . I work as manager of business inteligence and use this tool to achieve a shared understanding of a problem space among a diverse group of co - workers before attempting to identify and define possible solutions to the problem . Sometimes when we can take a step back and look at the problem from another angle make things much more clearly . I have used the technique with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
Application :
I start the process by doing a brainstorm with white board trying to draw the problem from abstract side to more concrete topics . The abstraction could be a user that want to buy something online and as we dig into asking “ and so ... ? ” we could come up with a algorithm ta solve the question , a new way of looking at the problem or even so conclude that we already has the solution . But all of this demand the team to be prepared with the right midset because if they ’re not prepared this could be a completely waste of time . Usually we make squads of 4- 5participants to do this and try to answer “ What is ” and “ What if ” .
Insight & Approach
Well , wow , that was an eye - opener . What I ’ve learned from conducting this exercise is that while the visualization is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . They can gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge :
Visualization is a great tool that I use all the time . I work as manager of business inteligence and use this tool to achieve a shared understanding of a problem space among a diverse group of co - workers before attempting to identify and define possible solutions to the problem . Sometimes when we can take a step back and look at the problem from another angle make things much more clearly . I have used the technique with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
Application :
I start the process by doing a brainstorm with white board trying to draw the problem from abstract side to more concrete topics . The abstraction could be a user that want to buy something online and as we dig into asking “ and so ... ? ” we could come up with a algorithm ta solve the question , a new way of looking at the problem or even so conclude that we already has the solution . But all of this demand the team to be prepared with the right midset because if they ’re not prepared this could be a completely waste of time . Usually we make squads of 4- 5participants to do this and try to answer “ What is ” and “ What if ” .
Insight & Approach
Well , wow , that was an eye - opener . What I ’ve learned from conducting this exercise is that while the visualization is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . They can gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17337 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Storytelling
Challenge & Selection
Storytelling is the most tool that I like because in my opinion we can use storytelling to try to understand people or make them to get what you want to communicate . I work as a personal assistant in the big company my job have to support my boss everything to help his job successfully including communicate with my team ( his subordinate ) . I try to be a good intermediary with my boss and our team cause sometime when they very busy and have a stress it is important to make them understand each another and reduce work errors .
Application
Our team including many people about five team , each team have their own boss and my boss top of that so communication is really important to make them clear their job or when they have some concern . One day some people in our team had some problem but no one knew what the problem was so I thought I should had talk to him . He talked to me a lot of problem he faced at that time . I listened carefully and deeply tried to make he comfortable to talk with me the real problem he had .
Insight & Approach
Well , after that he relaxed I fixed it out that the problem was he felt really tried and wanted to move to do other job but he did n’t know how to talk to his boss and my boss also . So I talked and share with him about my job what I have to do , how many task I have and I have a problem also but we are very lucky our boss is a person who deeply care about his subordinate . I suggested him to ask some advice for his boss and my boss I believe they will be a good consultant .
This course make me try to understand people and give me tools to adapt it for my work . For me storytelling is a tool to use it to have sympathy other people and make we know each other better .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Storytelling
Challenge & Selection
Storytelling is the most tool that I like because in my opinion we can use storytelling to try to understand people or make them to get what you want to communicate . I work as a personal assistant in the big company my job have to support my boss everything to help his job successfully including communicate with my team ( his subordinate ) . I try to be a good intermediary with my boss and our team cause sometime when they very busy and have a stress it is important to make them understand each another and reduce work errors .
Application
Our team including many people about five team , each team have their own boss and my boss top of that so communication is really important to make them clear their job or when they have some concern . One day some people in our team had some problem but no one knew what the problem was so I thought I should had talk to him . He talked to me a lot of problem he faced at that time . I listened carefully and deeply tried to make he comfortable to talk with me the real problem he had .
Insight & Approach
Well , after that he relaxed I fixed it out that the problem was he felt really tried and wanted to move to do other job but he did n’t know how to talk to his boss and my boss also . So I talked and share with him about my job what I have to do , how many task I have and I have a problem also but we are very lucky our boss is a person who deeply care about his subordinate . I suggested him to ask some advice for his boss and my boss I believe they will be a good consultant .
This course make me try to understand people and give me tools to adapt it for my work . For me storytelling is a tool to use it to have sympathy other people and make we know each other better .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17838 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge We are responsible for an auto service center franchiser business website which provides product and service information in detail . In this era , we need to drive online customers to offline stores the most while compromising online sales that affect franchisee revenue . We plan to develop an e - booking function that visitors can book product and service in advance on the website to reduce queue management and inventory shortage for customer convenience . Selection We want to see real customers using this new feature . We selected a learning launch tool to test this product comparison idea and prototype . Application We have our first launch of an e - booking function on the website and use Google Analytics to track the number of e - booking page views , exit , average time on page , and journey flow to learn how visitors use this function . We also use Google Tag Manager to see buttons that visitors click . Our second launch requires optimization of text , page , flow , to serve user experience in the best way . Insight What we have learned from the launch is that visitors were struggling at e - booking because text and page design is complicated . We work with our UX team to optimize text , page and button design to gain better website results . Approach Learning launch is an appropriate tool for this testing and learning . We need to review insight from the learning launch thoroughly and improve website UI and UX with following rollout timeline .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge We are responsible for an auto service center franchiser business website which provides product and service information in detail . In this era , we need to drive online customers to offline stores the most while compromising online sales that affect franchisee revenue . We plan to develop an e - booking function that visitors can book product and service in advance on the website to reduce queue management and inventory shortage for customer convenience . Selection We want to see real customers using this new feature . We selected a learning launch tool to test this product comparison idea and prototype . Application We have our first launch of an e - booking function on the website and use Google Analytics to track the number of e - booking page views , exit , average time on page , and journey flow to learn how visitors use this function . We also use Google Tag Manager to see buttons that visitors click . Our second launch requires optimization of text , page , flow , to serve user experience in the best way . Insight What we have learned from the launch is that visitors were struggling at e - booking because text and page design is complicated . We work with our UX team to optimize text , page and button design to gain better website results . Approach Learning launch is an appropriate tool for this testing and learning . We need to review insight from the learning launch thoroughly and improve website UI and UX with following rollout timeline .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17964 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Challenge & Selection
The story of my first experience with Design Thinking was motivated by disagreement
among investors about the best option to invest . Let me explain further . A few months
ago , I was approached by a group of investors from a small town to manage a project
to set up a restaurant that would serve as many consumers as possible . The first and
foremost problem was that investors had different opinions about what type of
restaurant the money should be invested in , as in the city , there were several cases of
restaurants that closed their doors shortly after opening . In this sense , during the third
meeting , I chose to apply the visualization tool to collect information and show clearly
what the restaurant 's needs would be .
Application
As mentioned , the tool application process took place during a meeting . I asked the
investors to sit at a comfortable distance from each other , and I handed him a legal
paper divided into four quadrants . I also gave them some pencils and asked them to
sketch on those sheet moments that precede , during , and after a visit to a restaurant
they liked . During the task , I mentioned that they should point out strong and weak
points in their drawings , for example , loud or low music , lighting ( always without
interfering in their opinion ) .
After about fifteen minutes , I asked them to change sheets with the person who was
sitting closest and highlight them on the sheet when they saw something that reposted
some excellent feeling . After the session , I scanned the information and created three
different characters based on the age and marital status of the members , family ,
couple , and youth . I made a mind map relating these characters to the primary
responses , providing a variety of information for the next meeting .
Insight & Approach
During that process , I learned a lot about the working group and especially about what
these people value . Among the most critical points can be highlighted the need for a
large restaurant , with varied foods and mixed drinks , served a la carte , ambient music
( low ) , lighting , pleasant temperature , and tables with different numbers of places and
provisions to facilitate iteration of people . Due to the depth information captured , there
was a need to modify the physical structure of the restaurant . In families , especially
with young children , there is a concern that the place has space for children to play .
However , this game may upset other customers who will consequently stop going to
the restaurant . To solve this problem , a children 's room was proposed in a different
environment from other customers .
This was my first experience with Design Thinking , and I am looking forward to applying
other tools to future projects . I believe that the combination of tools will make the study
even more robust and reliable than the one already tested .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Challenge & Selection
The story of my first experience with Design Thinking was motivated by disagreement
among investors about the best option to invest . Let me explain further . A few months
ago , I was approached by a group of investors from a small town to manage a project
to set up a restaurant that would serve as many consumers as possible . The first and
foremost problem was that investors had different opinions about what type of
restaurant the money should be invested in , as in the city , there were several cases of
restaurants that closed their doors shortly after opening . In this sense , during the third
meeting , I chose to apply the visualization tool to collect information and show clearly
what the restaurant 's needs would be .
Application
As mentioned , the tool application process took place during a meeting . I asked the
investors to sit at a comfortable distance from each other , and I handed him a legal
paper divided into four quadrants . I also gave them some pencils and asked them to
sketch on those sheet moments that precede , during , and after a visit to a restaurant
they liked . During the task , I mentioned that they should point out strong and weak
points in their drawings , for example , loud or low music , lighting ( always without
interfering in their opinion ) .
After about fifteen minutes , I asked them to change sheets with the person who was
sitting closest and highlight them on the sheet when they saw something that reposted
some excellent feeling . After the session , I scanned the information and created three
different characters based on the age and marital status of the members , family ,
couple , and youth . I made a mind map relating these characters to the primary
responses , providing a variety of information for the next meeting .
Insight & Approach
During that process , I learned a lot about the working group and especially about what
these people value . Among the most critical points can be highlighted the need for a
large restaurant , with varied foods and mixed drinks , served a la carte , ambient music
( low ) , lighting , pleasant temperature , and tables with different numbers of places and
provisions to facilitate iteration of people . Due to the depth information captured , there
was a need to modify the physical structure of the restaurant . In families , especially
with young children , there is a concern that the place has space for children to play .
However , this game may upset other customers who will consequently stop going to
the restaurant . To solve this problem , a children 's room was proposed in a different
environment from other customers .
This was my first experience with Design Thinking , and I am looking forward to applying
other tools to future projects . I believe that the combination of tools will make the study
even more robust and reliable than the one already tested .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17802 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 1 . Challenge
Data visualization has changed our society considerably . From the most simple projected line across a football field through to complex graphs outlining market fluctuations , they are changing the way that our society is approaching and understanding data . However , despite the huge impact visualizations have had , they still face considerable challenges in the future . We take a look at the 5 most pressing .
Virtual reality is going to have a huge impact on the potential for data visualizations , allowing people to interact with data in the third dimension for the first time . Imagine being able to pick a data set and move it around on any axis to compare it to another , it is n’t too far away . According to SAS we can process only 1 kilobit of information per second on a flat screen , which can be increased significantly if it ’s analyzed in a 3D VR world . In fact , we have already seen Goodyear collaborate with Dr Robert Maples to use VR data visualization to improve their Formula 1 tyre performance .
However , the challenge with this comes with trying to get it in the hands of businesses who would benefit from the technology . Virtual reality is something that is currently seen as predominantly for entertainment so trying to get a senior leader in a fortune 500 company to wear one to look at sales data would certainly be a struggle . At present there are some moves to try and make VR headsets more compact , but this is going to take several years and data visualization needs to stay front and centre until then .
2 . Selection
Augmented reality may well be the single biggest change that we are going to see regarding the use of data visualizations . To some extent we have seen some of it already , with HUDs like the now defunct Google Glass , overlaying data onto what you can see in front of you . Bizarrely , one of the key reasons for the sudden concentration on AR is the huge success of Pokemon Go , which not only showed the capabilities of AR , but also introduced it to a wide and diverse audience .
The challenge that data visualization is going to have is that those creating them need to make sure they are doing so in an understandable and non - obtrusive way . It creates a new dynamic , where the data overlaid needs to be clear , concise and not distracting . It ’s a fine line to balance on and a real challenge for those who are used to creating traditional visualizations .
3 . Application
VR and AR are likely to be interesting technologies in the future , but for the time being , we are still going to be consuming the majority of our data through traditional 2D screens . As the number of data visualizations increases in almost every area , the chances of yours standing out decreases too as you ’re trying to get to the top of a larger and larger pile .
It means that whilst these other technologies are developing , people working in data visualization need to try and find a way of making their visualizations stand out from the crowd , without making it overly complex . This could mean more vivid colors , increased interactivity or simply using the most interesting data , but finding the correct way is certainly a hurdle to overcome in the next few years . As data has spread throughout society one of the elements that has become evident is that there is a huge variation in the levels of understanding . This could even be in a high powered business setting , where people who are used to seeing basic excel graphs do not understand anything more complex . The idea of interactivity within visualized data is not something they would ever feel necessary . However , there are others who would benefit from more complex visualizations , where they can see as much as possible in as smaller space as they can , through interactive design or just more complex features . It is , therefore , difficult for those designing visualizations to match up to the wide - ranging understanding of data and data visualizations . It could be that multiple visualizations are created for different levels of data literacy , but that ’s simply wasting resources and is hardly a practical solution .
4 . Insight and Approach
we move toward more interactive and complex trends for data visualizations , we are going to be seeing an increased need for technical skills to first understand and translate the data then create visualizations around the results . We already have a shortage of data scientists and people who can feed the right data to the right people , so this is going to be a key challenge for the creation of decent data visualizations that can pinpoint important data . Although this is likely to increase in the future with an increasing number of universities offering data science courses , this is unlikely to see data scientists becoming prevalent for several years . As discussed previously with VR and AR , working on new technologies is not easy , especially for those with little experience of similar areas . At the same time , these technologies are not developing for data visualization alone , with those with the training and qualifications having the option of working on other popular mediums , like gaming or movies , which may also have higher salaries given the focus of the technologies on these markets . Therefore , trying to find somebody with the technical expertise who has n’t already joined these other industries is going to be a huge hurdle to overcome .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1 . Challenge
Data visualization has changed our society considerably . From the most simple projected line across a football field through to complex graphs outlining market fluctuations , they are changing the way that our society is approaching and understanding data . However , despite the huge impact visualizations have had , they still face considerable challenges in the future . We take a look at the 5 most pressing .
Virtual reality is going to have a huge impact on the potential for data visualizations , allowing people to interact with data in the third dimension for the first time . Imagine being able to pick a data set and move it around on any axis to compare it to another , it is n’t too far away . According to SAS we can process only 1 kilobit of information per second on a flat screen , which can be increased significantly if it ’s analyzed in a 3D VR world . In fact , we have already seen Goodyear collaborate with Dr Robert Maples to use VR data visualization to improve their Formula 1 tyre performance .
However , the challenge with this comes with trying to get it in the hands of businesses who would benefit from the technology . Virtual reality is something that is currently seen as predominantly for entertainment so trying to get a senior leader in a fortune 500 company to wear one to look at sales data would certainly be a struggle . At present there are some moves to try and make VR headsets more compact , but this is going to take several years and data visualization needs to stay front and centre until then .
2 . Selection
Augmented reality may well be the single biggest change that we are going to see regarding the use of data visualizations . To some extent we have seen some of it already , with HUDs like the now defunct Google Glass , overlaying data onto what you can see in front of you . Bizarrely , one of the key reasons for the sudden concentration on AR is the huge success of Pokemon Go , which not only showed the capabilities of AR , but also introduced it to a wide and diverse audience .
The challenge that data visualization is going to have is that those creating them need to make sure they are doing so in an understandable and non - obtrusive way . It creates a new dynamic , where the data overlaid needs to be clear , concise and not distracting . It ’s a fine line to balance on and a real challenge for those who are used to creating traditional visualizations .
3 . Application
VR and AR are likely to be interesting technologies in the future , but for the time being , we are still going to be consuming the majority of our data through traditional 2D screens . As the number of data visualizations increases in almost every area , the chances of yours standing out decreases too as you ’re trying to get to the top of a larger and larger pile .
It means that whilst these other technologies are developing , people working in data visualization need to try and find a way of making their visualizations stand out from the crowd , without making it overly complex . This could mean more vivid colors , increased interactivity or simply using the most interesting data , but finding the correct way is certainly a hurdle to overcome in the next few years . As data has spread throughout society one of the elements that has become evident is that there is a huge variation in the levels of understanding . This could even be in a high powered business setting , where people who are used to seeing basic excel graphs do not understand anything more complex . The idea of interactivity within visualized data is not something they would ever feel necessary . However , there are others who would benefit from more complex visualizations , where they can see as much as possible in as smaller space as they can , through interactive design or just more complex features . It is , therefore , difficult for those designing visualizations to match up to the wide - ranging understanding of data and data visualizations . It could be that multiple visualizations are created for different levels of data literacy , but that ’s simply wasting resources and is hardly a practical solution .
4 . Insight and Approach
we move toward more interactive and complex trends for data visualizations , we are going to be seeing an increased need for technical skills to first understand and translate the data then create visualizations around the results . We already have a shortage of data scientists and people who can feed the right data to the right people , so this is going to be a key challenge for the creation of decent data visualizations that can pinpoint important data . Although this is likely to increase in the future with an increasing number of universities offering data science courses , this is unlikely to see data scientists becoming prevalent for several years . As discussed previously with VR and AR , working on new technologies is not easy , especially for those with little experience of similar areas . At the same time , these technologies are not developing for data visualization alone , with those with the training and qualifications having the option of working on other popular mediums , like gaming or movies , which may also have higher salaries given the focus of the technologies on these markets . Therefore , trying to find somebody with the technical expertise who has n’t already joined these other industries is going to be a huge hurdle to overcome .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20247 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection : Storytelling
Challenge & Selection
Storytelling is one of our most used tools whenever we create a new exhibition for our science museum . But as we all know , museums are closed and are not allowed to operate during this pandemic . So how do we cope up ? How do we tell the wonderful story of science and how do we engage people to learn more about it ?
I ’ve always believed in the power of using digital tools and by using visualization plus storytelling , I ’m confident that this will be an good way in engaging with our audience . Visuals wo n’t be enough . It should be able to convey a story or concept in the clearest way possible for our audiences to understand . This is the reason why I believe effective storytelling is essential .
Application
Working in a science museum is one of the most fun yet challenging work experience I ’ve ever had . Creating wonderful and captivating stories that our guests can experience through are exhibits always gave me excitement . But as we close , we shifted in the digital world to reach our audience . I ’ve presented to my team the advantages and strengths of going digital and how we can make use of it .
From doing Facebook Live , Zoom workshops and creating digital content , we were able to tell how awesome and exciting science is . My favorite digital project was doing an altered curated universe where in I create illustrations of our exhibits and make funny stories about it . Here ’s one below :
Through visuals plus a good story , I ’m proud that I was able to increase our audience reach in social media .
Insight & Approach
What I ’ve gained from this experience was , to be effective in the digital platform , good visuals partnered with good story - telling will help organizations like us gain more audience . My seniors especially the ones who prefer traditional ways were impressed on the impact of doing this digitally . Also , one of the most important thing I ’ve learned for creating an effective story is doing it with a lot of people -- and for me , this was my team . I would n’t be able to create this stories without their help . Good stories come from collaborative brain - storming of different people . :)
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : Storytelling
Challenge & Selection
Storytelling is one of our most used tools whenever we create a new exhibition for our science museum . But as we all know , museums are closed and are not allowed to operate during this pandemic . So how do we cope up ? How do we tell the wonderful story of science and how do we engage people to learn more about it ?
I ’ve always believed in the power of using digital tools and by using visualization plus storytelling , I ’m confident that this will be an good way in engaging with our audience . Visuals wo n’t be enough . It should be able to convey a story or concept in the clearest way possible for our audiences to understand . This is the reason why I believe effective storytelling is essential .
Application
Working in a science museum is one of the most fun yet challenging work experience I ’ve ever had . Creating wonderful and captivating stories that our guests can experience through are exhibits always gave me excitement . But as we close , we shifted in the digital world to reach our audience . I ’ve presented to my team the advantages and strengths of going digital and how we can make use of it .
From doing Facebook Live , Zoom workshops and creating digital content , we were able to tell how awesome and exciting science is . My favorite digital project was doing an altered curated universe where in I create illustrations of our exhibits and make funny stories about it . Here ’s one below :
Through visuals plus a good story , I ’m proud that I was able to increase our audience reach in social media .
Insight & Approach
What I ’ve gained from this experience was , to be effective in the digital platform , good visuals partnered with good story - telling will help organizations like us gain more audience . My seniors especially the ones who prefer traditional ways were impressed on the impact of doing this digitally . Also , one of the most important thing I ’ve learned for creating an effective story is doing it with a lot of people -- and for me , this was my team . I would n’t be able to create this stories without their help . Good stories come from collaborative brain - storming of different people . :)
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22458 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Mind Mapping
Challenge :
Covid19 pandemic has caused a lot of challenges for everyone and much harder for less fortunate . Lockdowns were implemented . People are not allowed to go outside except for those essential workers . We could not travel freely with the strict travel restrictions . No public transportation and social distancing . As a commuter and essential worker , my challenged is how can I get to work and be safe .
Selection :
The selected tool would be the Mind mapping tool because it ’s a tool which collects data that will possibly solve the problem . The need for immediate insights for immediate scenario . The following are some data for the possibilities that I would get to work safely 1 ) Shuttle bus was provided by the company , with limited capacity to 20 person 2 ) 1hr walk from Home to Office 3 ) Carpool , limited passenger . Everyone is anxious not to be infected by the virus . 4 ) Work from home setup . This took a while because Bank ’s data is highly confidential . 5 ) New Office arrangement with social distancing . 6 ) Split office and 7 ) Wearing of mask and Face shield .
Application :
Looking at the current situation this tool help me select what is the safest mode to use without being anxious and being infected by the virus . Health protocols were considered most . The data used in this tool were able to visualize the scenario brought by the virus . It displays data based on what is needed and required . Trends were created to make new ideas . These were able to minimize the transmission of virus .
Insight and Approach :
People faces challenges in everyday life whether simple or complex problems . Sometimes extreme problem needs quick respond . Because of the pandemic innovation is required everywhere school , hospitals , malls , banks to name a few to keep our lives going . Thus knowing this tools are important to make such innovative solution .
Approach :
Having a new role in the organization it is important that innovation is part of the plan even in the backroom offices . Seeking and understanding the need for improvements in area of work will challenge one ’s mind to question , solve and create value out of it . This course will be a great help .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Mind Mapping
Challenge :
Covid19 pandemic has caused a lot of challenges for everyone and much harder for less fortunate . Lockdowns were implemented . People are not allowed to go outside except for those essential workers . We could not travel freely with the strict travel restrictions . No public transportation and social distancing . As a commuter and essential worker , my challenged is how can I get to work and be safe .
Selection :
The selected tool would be the Mind mapping tool because it ’s a tool which collects data that will possibly solve the problem . The need for immediate insights for immediate scenario . The following are some data for the possibilities that I would get to work safely 1 ) Shuttle bus was provided by the company , with limited capacity to 20 person 2 ) 1hr walk from Home to Office 3 ) Carpool , limited passenger . Everyone is anxious not to be infected by the virus . 4 ) Work from home setup . This took a while because Bank ’s data is highly confidential . 5 ) New Office arrangement with social distancing . 6 ) Split office and 7 ) Wearing of mask and Face shield .
Application :
Looking at the current situation this tool help me select what is the safest mode to use without being anxious and being infected by the virus . Health protocols were considered most . The data used in this tool were able to visualize the scenario brought by the virus . It displays data based on what is needed and required . Trends were created to make new ideas . These were able to minimize the transmission of virus .
Insight and Approach :
People faces challenges in everyday life whether simple or complex problems . Sometimes extreme problem needs quick respond . Because of the pandemic innovation is required everywhere school , hospitals , malls , banks to name a few to keep our lives going . Thus knowing this tools are important to make such innovative solution .
Approach :
Having a new role in the organization it is important that innovation is part of the plan even in the backroom offices . Seeking and understanding the need for improvements in area of work will challenge one ’s mind to question , solve and create value out of it . This course will be a great help .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19943 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge
Being part of an IT&S business process design team a user interface tool to place orders from customers to request services needed to be replaced as the existing tool reached the end of live service and was not compatible with the cloud which is the strategic direction of the company for customer applications . In the past , the company used for projects the classic waterfall concept ( select / design / build / deploy / support ) . As this was a time critical project and the results should be achieved faster and more cost efficient , the agile approach was selected . To overcome the knowledge gap of how to apply agile working in projects , an external consultant was hired to lead the scrum sessions . The IT&S team was a diverse team where development activities have been performed offshore . As product owner for the new user interface tool the business key stakeholder was nominated .
Selection
In a first step the business requirements for the new user interface tool have been gathered and confirmed by the business key stakeholders . The technique of learning launch was applied , prototype the solution for the user interface solution based on understanding of the requirements in a very short timeframe to show the product owner the developed product . The prototype included daily scrum meetings between the design team and development team via conference calls including the product owner to share the proposed design & design options for knowledge transfer , issues & defects in the build phase of the prototype solution etc .
Application
One of the first steps was to evaluate design options based on the agreed business requirements . An integrated activity between the design team and technical build team is required to exchange functional process design and technical feasibility documented in a power point presentation . The outcome of the agreed product needs to include the deliverables for the different sprints as part of the agile approach .
The prototype process has been started to apply the basic / core design ( minimal viable product ) agreed in agile sprint 1 into a technical solution provided by the offshore team after explanation of the key desired functionality ( i.e. log on to a customer hub , request a service based on a catalogue , workflow functionality to agree on the contract incl price for the service and confirmation ) . To follow the agile approach , no detailed documentation of the functional specification has been provided , only the key elements on a high level documented and communicated to the technical team . As a documentation tool visio process flows and where applicable narratives have been provided and communicated in a Q&A session via conference calls to the offshore team . To save time and money the technical team was not requested to provide a technical specification . The show and tell approach was used supported by a demo of the first draft of the technical solution which was validated by the product owner who provided feedback on expectations and usability . Questions to the product owner have been raised to evaluate if the solution meets the needs , it improves the process and would improve customer experience & satisfaction . After feedback which functionality are good vs not sufficient a review process has started to discuss required changes and enhancements taken into consideration feasibility in terms of time and costs . Iterative review sessions have been conducted to analyse progress and issues and improve the user interface tool
step by step . Part of the technical build had to be trashed as it was not compatible with the required fixes and enhancements .
Once the product is agreed and signed - off by the product owner in a final show and tell session , the functional design and technical build has to be documented and stored in a central space for audit purposes .
In the next sprint the user interface tool should be enhanced to cater for budget and reporting capability . The same iterative approach as in sprint 1 applies which requires a final review and sign - off from the product owner .
Insight & Approach
What I have learnt from prototyping a product based on an agile approach is that the product specification requires a detailed description of the expected outcome clearly communicated to the offshore team to avoid too many failures of the draft solution and iterations . In addition I feel that it is important to think ahead of the additional requirements and add - ons to the product in the next sprint . If the additional requirements ( i.e. budgeting and reporting functionality ) are not considered and addresses , the issue arises that the signed - off product in sprint 1 requires major modifications which can be time consuming and even require a re - design . This can be quite frustrating for the team as the achievement needs to be reworked . Also it is important at the end of a sprint phase to provide a proper documentation of the design , functional and technical specification . Due to time pressure to move on to the next sprint and deliver the next milestone , documentation deems to be the least important , but it will have repercussions in the long term in the sustain phase if a different team ( Production Support ) will have to take over and do n’t have enough information for know - how transfer and reference documentation .
Reflecting the achievements of prototyping in iterative steps there is a clear benefit for the business stake holder to see a draft product at a very early stage of the project and the stake holder can influence the development providing feedback . On the flipside there is to mention , that the stake holder needs to be managed to avoid that continuously additional requirement are added which impacts time line and costs . Once the scope of the product is agreed the focus should be on the delivery of the agreed solution . Scope creeping from the business stake holder should be avoided to avoid jeopardising the timelines . Also documentation is important to complete at the end of the sprint phase to have an auditable product and know how transfer to the Production Support team can be performed .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge
Being part of an IT&S business process design team a user interface tool to place orders from customers to request services needed to be replaced as the existing tool reached the end of live service and was not compatible with the cloud which is the strategic direction of the company for customer applications . In the past , the company used for projects the classic waterfall concept ( select / design / build / deploy / support ) . As this was a time critical project and the results should be achieved faster and more cost efficient , the agile approach was selected . To overcome the knowledge gap of how to apply agile working in projects , an external consultant was hired to lead the scrum sessions . The IT&S team was a diverse team where development activities have been performed offshore . As product owner for the new user interface tool the business key stakeholder was nominated .
Selection
In a first step the business requirements for the new user interface tool have been gathered and confirmed by the business key stakeholders . The technique of learning launch was applied , prototype the solution for the user interface solution based on understanding of the requirements in a very short timeframe to show the product owner the developed product . The prototype included daily scrum meetings between the design team and development team via conference calls including the product owner to share the proposed design & design options for knowledge transfer , issues & defects in the build phase of the prototype solution etc .
Application
One of the first steps was to evaluate design options based on the agreed business requirements . An integrated activity between the design team and technical build team is required to exchange functional process design and technical feasibility documented in a power point presentation . The outcome of the agreed product needs to include the deliverables for the different sprints as part of the agile approach .
The prototype process has been started to apply the basic / core design ( minimal viable product ) agreed in agile sprint 1 into a technical solution provided by the offshore team after explanation of the key desired functionality ( i.e. log on to a customer hub , request a service based on a catalogue , workflow functionality to agree on the contract incl price for the service and confirmation ) . To follow the agile approach , no detailed documentation of the functional specification has been provided , only the key elements on a high level documented and communicated to the technical team . As a documentation tool visio process flows and where applicable narratives have been provided and communicated in a Q&A session via conference calls to the offshore team . To save time and money the technical team was not requested to provide a technical specification . The show and tell approach was used supported by a demo of the first draft of the technical solution which was validated by the product owner who provided feedback on expectations and usability . Questions to the product owner have been raised to evaluate if the solution meets the needs , it improves the process and would improve customer experience & satisfaction . After feedback which functionality are good vs not sufficient a review process has started to discuss required changes and enhancements taken into consideration feasibility in terms of time and costs . Iterative review sessions have been conducted to analyse progress and issues and improve the user interface tool
step by step . Part of the technical build had to be trashed as it was not compatible with the required fixes and enhancements .
Once the product is agreed and signed - off by the product owner in a final show and tell session , the functional design and technical build has to be documented and stored in a central space for audit purposes .
In the next sprint the user interface tool should be enhanced to cater for budget and reporting capability . The same iterative approach as in sprint 1 applies which requires a final review and sign - off from the product owner .
Insight & Approach
What I have learnt from prototyping a product based on an agile approach is that the product specification requires a detailed description of the expected outcome clearly communicated to the offshore team to avoid too many failures of the draft solution and iterations . In addition I feel that it is important to think ahead of the additional requirements and add - ons to the product in the next sprint . If the additional requirements ( i.e. budgeting and reporting functionality ) are not considered and addresses , the issue arises that the signed - off product in sprint 1 requires major modifications which can be time consuming and even require a re - design . This can be quite frustrating for the team as the achievement needs to be reworked . Also it is important at the end of a sprint phase to provide a proper documentation of the design , functional and technical specification . Due to time pressure to move on to the next sprint and deliver the next milestone , documentation deems to be the least important , but it will have repercussions in the long term in the sustain phase if a different team ( Production Support ) will have to take over and do n’t have enough information for know - how transfer and reference documentation .
Reflecting the achievements of prototyping in iterative steps there is a clear benefit for the business stake holder to see a draft product at a very early stage of the project and the stake holder can influence the development providing feedback . On the flipside there is to mention , that the stake holder needs to be managed to avoid that continuously additional requirement are added which impacts time line and costs . Once the scope of the product is agreed the focus should be on the delivery of the agreed solution . Scope creeping from the business stake holder should be avoided to avoid jeopardising the timelines . Also documentation is important to complete at the end of the sprint phase to have an auditable product and know how transfer to the Production Support team can be performed .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21943 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Challenge
As part of the new segment of our company , Business Banking , everything is new to us . The process is not yet established during this time . Business banking is the segment of the bank who offer business loan to SMEs . One of our challenges is we do n’t have a systematic process on documenting approved accounts . Like preparing the loan documents took so long to do since the process and the document itself are not well established , this results to clients deciding not to avail it since it took so long before they got the documents for signing . The challenge is to make a way on how to save Turn - around time in documenting the approved loans and help the fulfilment team to work effectively and minimized error and rework .
Selection
This is the first time our team will try the learning launch tool . This will help us to see if the learning tool we made is effective enough to make our new process is effective .
Application
At first , we provide a database for all fulfilment personnel who are assigned to document the approved loan accounts . We let them use the database and check if what are the feedback they can give to better enhance the database we made . This database allows them to save time since they ’ll just have to choose what kind of accounts they are documenting and the database will provide what documents to accomplished . No need of wasting time on deciding which documents are applicable for that account . In this part , we expected to have more inputs from them if there are documents that were not included in the database and enhance it more .
On our last learning launch , we focused on the turn - around time and how effective the process . We learned that a person with zero knowledge on the documents find the database more effective that those personnel who already have an idea on what documents should be prepared .
Insight
Based on the collected small scale survey , we noticed that the effectiveness of this database will based on the knowledge of the fulfilment staffs . We also noticed they want to look the database as a matrix and be a user - friendly database for all . As a result , we add some brief instruction on how to navigate the database matrix and conduct quick roll - out on how to use it .
Approach
This learning launch tool is very effective especially if you are in the process of trying new process or tools . Our team gave more inputs and help us to properly address their needs and at the same time improved the efficiency and effectiveness of the database we created .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Challenge
As part of the new segment of our company , Business Banking , everything is new to us . The process is not yet established during this time . Business banking is the segment of the bank who offer business loan to SMEs . One of our challenges is we do n’t have a systematic process on documenting approved accounts . Like preparing the loan documents took so long to do since the process and the document itself are not well established , this results to clients deciding not to avail it since it took so long before they got the documents for signing . The challenge is to make a way on how to save Turn - around time in documenting the approved loans and help the fulfilment team to work effectively and minimized error and rework .
Selection
This is the first time our team will try the learning launch tool . This will help us to see if the learning tool we made is effective enough to make our new process is effective .
Application
At first , we provide a database for all fulfilment personnel who are assigned to document the approved loan accounts . We let them use the database and check if what are the feedback they can give to better enhance the database we made . This database allows them to save time since they ’ll just have to choose what kind of accounts they are documenting and the database will provide what documents to accomplished . No need of wasting time on deciding which documents are applicable for that account . In this part , we expected to have more inputs from them if there are documents that were not included in the database and enhance it more .
On our last learning launch , we focused on the turn - around time and how effective the process . We learned that a person with zero knowledge on the documents find the database more effective that those personnel who already have an idea on what documents should be prepared .
Insight
Based on the collected small scale survey , we noticed that the effectiveness of this database will based on the knowledge of the fulfilment staffs . We also noticed they want to look the database as a matrix and be a user - friendly database for all . As a result , we add some brief instruction on how to navigate the database matrix and conduct quick roll - out on how to use it .
Approach
This learning launch tool is very effective especially if you are in the process of trying new process or tools . Our team gave more inputs and help us to properly address their needs and at the same time improved the efficiency and effectiveness of the database we created .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22041 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Story Telling
Challenge & Selection
I am connected with the Banking Industry specifically Housing Loans Department . We know that not all individuals are financially literate and familiar with the bank terms and processes . To be assigned In Housing Loans Department you must be able to fully explain properly all the processes and terms to your client . We offer different types of Housing Loan Products thus one must be knowledgeable with all of it to be able to fully explain it your clients . Some of our clients do n’t have any background or knowledge in terms of Housing Loan Application thus we have to explain to them in the most detailed way while preventing the use of jargon words that they might not understand . We often use to define the meanings of these words along the way of our discussion to fully explain to them the whole process .
In line with my industry and expertise , story telling is an effective tool to use . To be able to run down the process of Housing Loan Application to our clients
Application
I start by making sure that a proper KYC is done to the clients to be able to package which product and requirements we can provide to them . Second step will be able to discuss the needed requirements of the client and the reason why we are requiring them . Third step will be explaining the monthly amortization and bank charges that is included in their Housing Loan Application . Fourth is to run down the process from birth to death of the account .
Insight & Approach
I learned about the different types of design thinking tools that we can use in our work place or even in our daily lives . We are different individuals with different ways of learning . One must be able to identify which proper tool to use for a specific type of individual or industry to able to properly convey your message .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Story Telling
Challenge & Selection
I am connected with the Banking Industry specifically Housing Loans Department . We know that not all individuals are financially literate and familiar with the bank terms and processes . To be assigned In Housing Loans Department you must be able to fully explain properly all the processes and terms to your client . We offer different types of Housing Loan Products thus one must be knowledgeable with all of it to be able to fully explain it your clients . Some of our clients do n’t have any background or knowledge in terms of Housing Loan Application thus we have to explain to them in the most detailed way while preventing the use of jargon words that they might not understand . We often use to define the meanings of these words along the way of our discussion to fully explain to them the whole process .
In line with my industry and expertise , story telling is an effective tool to use . To be able to run down the process of Housing Loan Application to our clients
Application
I start by making sure that a proper KYC is done to the clients to be able to package which product and requirements we can provide to them . Second step will be able to discuss the needed requirements of the client and the reason why we are requiring them . Third step will be explaining the monthly amortization and bank charges that is included in their Housing Loan Application . Fourth is to run down the process from birth to death of the account .
Insight & Approach
I learned about the different types of design thinking tools that we can use in our work place or even in our daily lives . We are different individuals with different ways of learning . One must be able to identify which proper tool to use for a specific type of individual or industry to able to properly convey your message .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10463 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
I have been teaching for more than two decades , I love teaching and coding . I teach how to code college students ; I work for an Engineering Faculty but must of my students are from the Financial Faculty .
I decide to take this course because I want to improve the students engagement to coding courses . I know that learning from the first time a programming language is a hard work for students specially for those who is his fist one .
I think I am going to ask my students in the fall semester to write a journey of coding . This log could show teachers the real struggles students have in learning to code and could show each student how much they have improved from the first course to the last one . Each student should fill the table of goals from the journey of coding .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
I have been teaching for more than two decades , I love teaching and coding . I teach how to code college students ; I work for an Engineering Faculty but must of my students are from the Financial Faculty .
I decide to take this course because I want to improve the students engagement to coding courses . I know that learning from the first time a programming language is a hard work for students specially for those who is his fist one .
I think I am going to ask my students in the fall semester to write a journey of coding . This log could show teachers the real struggles students have in learning to code and could show each student how much they have improved from the first course to the last one . Each student should fill the table of goals from the journey of coding .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12717 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge : Get approval to create an innovative development experience for new managers I was tasked with coming up with a learning solution for new managers in our organization . Our current approach to management development was to send managers out of the office to a workshop for several days of full - day academic learning about how to lead and manage people . Our senior leadership believed this approach was necessary so that managers were n’t distracted during training and they could receive a “ brain dump ” of HR - related information all at one time . In my initial conversations with new managers , however , it became clear that this approach was ineffective . Although they needed the HR information , they were stressed out by the idea of being away from their jobs for the week and they could n’t absorb so much information at once – particularly when they had no chance to apply it in the moment . We were so focused on the dissemination of processes and policies , we had lost sight of managers ’ emotional needs , which our training programs were n’t addressing at all . I had a vision for approaching the learning solution in a completely different way but , before I could move forward with the idea , my immediate challenge was to get several groups of senior leader stakeholders to embrace the concept . Without their support , I would never be able to make such a large scale change . Selection : Storytelling I work for a very large financial services institution . The connotation is that there are lot of “ stuffed shirt ” banker types … which is n’t too far off the mark ! As I went through the Design Thinking for Innovation program , I thought to myself that the technique I would use the least would be storytelling . I just could n’t quite envision a positive reaction from the stakeholders I work with , thinking they would find the technique too “ fluffy ” and not sufficiently data - driven . After all , we are in the business of making money , not making emotional connections ! I watched the video in module 2 three times before I convinced myself to give storytelling a try . Because I needed real buy - in to my solution – not just “ Fine , go ahead , we wo n’t stop you ” buy - in , but true “ Yes ! We will go forth and support your cause all the way up through the Operating Committee ” buy - in , storytelling seemed like the best approach . The points from the video that were particularly persuasive in my decision making were : Business leaders are looking to be inspired . They sit through boring meetings all day long and want something different . Getting people to support a cause starts with helping them understand the people involved . This was a critical point since the stakeholders I was speaking to were quite far removed from the average entry - level manager . The biggest obstacle to storytelling is convincing yourself that it actually works . I could definitely relate to this one , and it was a big challenge I needed to overcome personally . Application : Use of a single profile In the Design Thinking for Innovation video , the speaker mentioned that one of the first things you need to do is to “ sell the challenge . ” It comes down to helping the audience recognize how not making any change is more dangerous than considering another potential solution – even though that solution may be new and untested . I reviewed all my data – and being part of a big organization , there was a lot of data – and decided to largely forego anything that needed an Excel spreadsheet to present . Instead , I leaned on my focus group data and created a single profile that represented the heart of the current new manager experience in our
organization . Although I did discuss the knowledge and skill gaps , I concentrated primarily on telling the story of what a new manager experiences emotionally in the early days on the job , using the actual words used by the managers with whom I had spoken : I am so overwhelmed and confused . I do n’t know what I ’m doing , and I ’m afraid someone is going to find out . I just keep telling myself , “ Do n’t fail . Do n’t fail . ” I feel so alone . Formulating a profile and using it to tell the story was extremely effective , as was calling out the tension that existed : in this case , there was tension between the expectations we had for managers to quickly become proficient and the fact that we were not addressing their basic emotional needs in order to support their success . I watched the video one more time prior to creating this submission . I realized that I could have done a better job with building suspense and reflection through “ big powerful questions . ” I sprinkled questions throughout such as , “ So , how did the new managers respond ? ” and “ What is our vision for new manager excellence ? ” In retrospect , those questions probably served more as transitional statements than true reflective moments that built suspense . Next time , I would spend some time thinking about what are the big questions my audience likely has in their minds and then work those into the conversation in a way that gets them excited to hear the answers . Insight : Storytelling created the empathy needed to garner support Painting a picture of what ’s going on inside the minds of new managers was essential to help senior leadership gain an understanding of the people involved in the training and how we just were n’t meeting their needs right now . This approach created a great deal of empathy from the stakeholders , who started telling their own stories of what they went through when they first became managers . They very quickly got excited about the idea of doing something radically different and began brainstorming what that might be – which was an added bonus , as I thought it was my job to come up with a solution ! This brought home for me the whole purpose of design thinking – to represent the real people behind the problem . I feel like we are so often focused on the information we need people to know or the procedures we need them to do , that we lose sight of what they are feeling and how that impacts their engagement and performance . Approach : Storytelling really works ! Although there are other design thinking approaches , such as visualization , that may also have worked well for my challenge , I am absolutely convinced of the power of storytelling now . In my experience , it ’s one of the most human - centered approaches because it can draw such a strong emotional response from the audience . I feel like I now have a cadre of supporters cheering me on to create this new program because they feel fired up by the cause and have a personal stake in the outcome . They want to see the new managers succeed , and they want to be part of that success . If I had gone to the next step with the stakeholder groups , I could have very easily engaged them in brainstorming , mind - mapping , and even co- creation – and they would have been happy to do it ! But it was storytelling that set the stage for that commitment , and it ’s the approach I would definitely select again .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge : Get approval to create an innovative development experience for new managers I was tasked with coming up with a learning solution for new managers in our organization . Our current approach to management development was to send managers out of the office to a workshop for several days of full - day academic learning about how to lead and manage people . Our senior leadership believed this approach was necessary so that managers were n’t distracted during training and they could receive a “ brain dump ” of HR - related information all at one time . In my initial conversations with new managers , however , it became clear that this approach was ineffective . Although they needed the HR information , they were stressed out by the idea of being away from their jobs for the week and they could n’t absorb so much information at once – particularly when they had no chance to apply it in the moment . We were so focused on the dissemination of processes and policies , we had lost sight of managers ’ emotional needs , which our training programs were n’t addressing at all . I had a vision for approaching the learning solution in a completely different way but , before I could move forward with the idea , my immediate challenge was to get several groups of senior leader stakeholders to embrace the concept . Without their support , I would never be able to make such a large scale change . Selection : Storytelling I work for a very large financial services institution . The connotation is that there are lot of “ stuffed shirt ” banker types … which is n’t too far off the mark ! As I went through the Design Thinking for Innovation program , I thought to myself that the technique I would use the least would be storytelling . I just could n’t quite envision a positive reaction from the stakeholders I work with , thinking they would find the technique too “ fluffy ” and not sufficiently data - driven . After all , we are in the business of making money , not making emotional connections ! I watched the video in module 2 three times before I convinced myself to give storytelling a try . Because I needed real buy - in to my solution – not just “ Fine , go ahead , we wo n’t stop you ” buy - in , but true “ Yes ! We will go forth and support your cause all the way up through the Operating Committee ” buy - in , storytelling seemed like the best approach . The points from the video that were particularly persuasive in my decision making were : Business leaders are looking to be inspired . They sit through boring meetings all day long and want something different . Getting people to support a cause starts with helping them understand the people involved . This was a critical point since the stakeholders I was speaking to were quite far removed from the average entry - level manager . The biggest obstacle to storytelling is convincing yourself that it actually works . I could definitely relate to this one , and it was a big challenge I needed to overcome personally . Application : Use of a single profile In the Design Thinking for Innovation video , the speaker mentioned that one of the first things you need to do is to “ sell the challenge . ” It comes down to helping the audience recognize how not making any change is more dangerous than considering another potential solution – even though that solution may be new and untested . I reviewed all my data – and being part of a big organization , there was a lot of data – and decided to largely forego anything that needed an Excel spreadsheet to present . Instead , I leaned on my focus group data and created a single profile that represented the heart of the current new manager experience in our
organization . Although I did discuss the knowledge and skill gaps , I concentrated primarily on telling the story of what a new manager experiences emotionally in the early days on the job , using the actual words used by the managers with whom I had spoken : I am so overwhelmed and confused . I do n’t know what I ’m doing , and I ’m afraid someone is going to find out . I just keep telling myself , “ Do n’t fail . Do n’t fail . ” I feel so alone . Formulating a profile and using it to tell the story was extremely effective , as was calling out the tension that existed : in this case , there was tension between the expectations we had for managers to quickly become proficient and the fact that we were not addressing their basic emotional needs in order to support their success . I watched the video one more time prior to creating this submission . I realized that I could have done a better job with building suspense and reflection through “ big powerful questions . ” I sprinkled questions throughout such as , “ So , how did the new managers respond ? ” and “ What is our vision for new manager excellence ? ” In retrospect , those questions probably served more as transitional statements than true reflective moments that built suspense . Next time , I would spend some time thinking about what are the big questions my audience likely has in their minds and then work those into the conversation in a way that gets them excited to hear the answers . Insight : Storytelling created the empathy needed to garner support Painting a picture of what ’s going on inside the minds of new managers was essential to help senior leadership gain an understanding of the people involved in the training and how we just were n’t meeting their needs right now . This approach created a great deal of empathy from the stakeholders , who started telling their own stories of what they went through when they first became managers . They very quickly got excited about the idea of doing something radically different and began brainstorming what that might be – which was an added bonus , as I thought it was my job to come up with a solution ! This brought home for me the whole purpose of design thinking – to represent the real people behind the problem . I feel like we are so often focused on the information we need people to know or the procedures we need them to do , that we lose sight of what they are feeling and how that impacts their engagement and performance . Approach : Storytelling really works ! Although there are other design thinking approaches , such as visualization , that may also have worked well for my challenge , I am absolutely convinced of the power of storytelling now . In my experience , it ’s one of the most human - centered approaches because it can draw such a strong emotional response from the audience . I feel like I now have a cadre of supporters cheering me on to create this new program because they feel fired up by the cause and have a personal stake in the outcome . They want to see the new managers succeed , and they want to be part of that success . If I had gone to the next step with the stakeholder groups , I could have very easily engaged them in brainstorming , mind - mapping , and even co- creation – and they would have been happy to do it ! But it was storytelling that set the stage for that commitment , and it ’s the approach I would definitely select again .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9872 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Case Study – Visual Thinking
Challenge
I work in an MNC leading a 7 - member strategy team designing Pre - sales strategies in improving the win ratios . In war room calls for each of the requirement lot of time used to get wasted heading towards ambiguous output . By the time of deadline , we further compromise and go with a choice of choosing one rather than combined structured and concrete opinion . We also observed difference in understanding the context of the requirement during requirement gathering from person to person and it also lead to mixed outputs .
Selection
Chosen Visual Thinking , to achieve a diversified opinion within the group before attempting to identify and define possible solutions or approach . I have used the technique of straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between points / actions to consider when identifying pain points and opportunities for improvements or solutions .
Application
I start the process by creating a straw man graphic of the problem / requirement statement with key highlights . I will draw on the PowerPoint / Visio based on the inputs received from the stakeholders . This is converted into small sub categories and each category is distributed among the team members . Each group receives a template of the straw man graphic that they can be developed further using PowerPoint / Visio , or use the white board to draw and make comments . Each group should focus on –
a ) Include Analytical views b ) Step by step flow or insight which is accurately reflecting the problem / requirement
Ample time lines are provided to discuss and generate the Visio / PowerPoint . Then I have each group report out on their views while pointing to the mark - ups on their output . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the Visio / PowerPoint . After the session , I digitize each group ’s output as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised output that incorporates their feedback and proposed changes that they agreed to as a group ( Reference from the Good Kitchen Case Study ) .
The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to add constraints . The straw man graphic is simple , using simple shapes , icons and colors available in Visio or on the Internet .
Insight & Approach
What I have learned from the above Visual Approach with several groups is –
Revised combined output feedback is important for reinforcing their understanding of the problem they are working to solve ; the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem / Requirement .
The Visio / PowerPoint gives the diverse group of stakeholders a point for discussion that allows them to share their perspectives and develop insights into potential root causes of the pain area in the problem / requirement . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them .
They can gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem / requirement – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables .
The most valuable aspect is the shared insights and learning ; the visualization activity can be a good starting point for a series of design thinking activities . Then the revised graphic that incorporates combined feedback can serve as a reference tool throughout the remainder of the work .
I would to like to take up Mind mapping and storytelling which would aptly fit to our work and can benefit out team .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Case Study – Visual Thinking
Challenge
I work in an MNC leading a 7 - member strategy team designing Pre - sales strategies in improving the win ratios . In war room calls for each of the requirement lot of time used to get wasted heading towards ambiguous output . By the time of deadline , we further compromise and go with a choice of choosing one rather than combined structured and concrete opinion . We also observed difference in understanding the context of the requirement during requirement gathering from person to person and it also lead to mixed outputs .
Selection
Chosen Visual Thinking , to achieve a diversified opinion within the group before attempting to identify and define possible solutions or approach . I have used the technique of straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between points / actions to consider when identifying pain points and opportunities for improvements or solutions .
Application
I start the process by creating a straw man graphic of the problem / requirement statement with key highlights . I will draw on the PowerPoint / Visio based on the inputs received from the stakeholders . This is converted into small sub categories and each category is distributed among the team members . Each group receives a template of the straw man graphic that they can be developed further using PowerPoint / Visio , or use the white board to draw and make comments . Each group should focus on –
a ) Include Analytical views b ) Step by step flow or insight which is accurately reflecting the problem / requirement
Ample time lines are provided to discuss and generate the Visio / PowerPoint . Then I have each group report out on their views while pointing to the mark - ups on their output . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the Visio / PowerPoint . After the session , I digitize each group ’s output as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised output that incorporates their feedback and proposed changes that they agreed to as a group ( Reference from the Good Kitchen Case Study ) .
The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to add constraints . The straw man graphic is simple , using simple shapes , icons and colors available in Visio or on the Internet .
Insight & Approach
What I have learned from the above Visual Approach with several groups is –
Revised combined output feedback is important for reinforcing their understanding of the problem they are working to solve ; the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem / Requirement .
The Visio / PowerPoint gives the diverse group of stakeholders a point for discussion that allows them to share their perspectives and develop insights into potential root causes of the pain area in the problem / requirement . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them .
They can gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem / requirement – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables .
The most valuable aspect is the shared insights and learning ; the visualization activity can be a good starting point for a series of design thinking activities . Then the revised graphic that incorporates combined feedback can serve as a reference tool throughout the remainder of the work .
I would to like to take up Mind mapping and storytelling which would aptly fit to our work and can benefit out team .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19174 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge : I work as a nurse informaticist for a large healthcare organization that has multiple hospitals spanning several states . One of my responsibilities is co - facilitating a weekly women ’s health workgroup meeting with hospital clinical informatics stakeholders . Because the workgroup consists of hospital constituencies spread out across a large geographic radius , these meetings are held virtually . A key workgroup objective is to complete the value prioritization , design , communication , and implementation of hospital stakeholder submitted enhancement requests to the electronic medical record ( EMR ) . Approval of any enhancement request design or solution must achieve consensus across the multiple hospital organizations impacted . The enhancement requests submitted should state the pain point or problem to be solved and an alternative solution than the current workflow that would mitigate the pain point . The weekly workgroup meetings are intended to be the forum to distill the pain point prompting the enhancement request for better insight into the design criteria that the group agrees would solve the problem . Selection : Mind mapping is a tool that allows for immersion into current state workflows or data to identify the meaning or patterns underlying a specific stakeholder problem and to define design criteria that might solve it . I chose mind mapping as a tool because of the rich insights it can reveal from current state and the translational yielding of design criteria to satisfy the intent of a submitted enhancement request . It also provides a way for a diverse set of stakeholders to participate in the design process . Application : The women ’s health workgroup was struggling with a particularly challenging enhancement request to streamline nursing workflow with labor and delivery documentation . The hospital stakeholders knew that the nurses were not satisfied with the current labor and delivery documentation because it was too cumbersome , it was taking them too long to complete , and that they were forgetting to chart key elements needed to meet regulatory requirements . What they did not understand was what changes were required to improve the nursing documentation workflow and create efficiencies . To facilitate this transition , a mind mapping process was used . The first step we took was to pull a query of all the documentation fields contained in the labor and delivery documentation . The second step was to have each hospital constituency group review the data separately to identify where improvements to the nurse ’s documentation might be made and where efficiencies might be derived . We then met together over several sessions as a larger workgroup to review the insights that each hospital stakeholder group unearthed with me functioning as facilitator .
Each documentation field was color - coded based on the insight derived from the stakeholder assessment and subsequently discussed amongst the larger group . Through the mind - mapping process , we were able to gain an understanding of what was contributing to nurse dissatisfaction and why it was leading to inefficiencies and missed charting in the labor and delivery documentation workflow . Notable patterns included multiple instances of duplicative documentation and charting data elements ordered out of sequence with how nurses manage a labor and delivery workflow . From these insights , the stakeholders reached a consensus on a redesign of the labor and delivery documentation which included removal of the extra documentation and reorganization of the charting fields to make it easier to find and document the data elements required . Insight : Taking current state data and providing it to the stakeholder groups helped unearth the patterns underpinning the problem and shed light on what design criteria would be necessary to formulate a solution . A helpful byproduct of our mind - mapping exercise was insight into additional EMR optimization opportunities unrelated to the initial request . These items were color - coded from our analysis and have been submitted , prioritized , and worked iteratively by the workgroup . Approach : A notable barrier to use of mind mapping is how to make a typical in person exercise work virtually . The use of collaborative tools like google sheets and teleconferencing as well as setting the ground rules for the mind mapping exercise helped spur engagement and participation from the stakeholders in a virtual environment . However , a big challenge was ensuring all stakeholders had the chance to voice feedback . If I use mind mapping again to work through an enhancement request , I will explore what other types of digital tools ( google forms , as an example ) might be more advantageous to use to achieve the same outcomes of pattern and insight generation .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge : I work as a nurse informaticist for a large healthcare organization that has multiple hospitals spanning several states . One of my responsibilities is co - facilitating a weekly women ’s health workgroup meeting with hospital clinical informatics stakeholders . Because the workgroup consists of hospital constituencies spread out across a large geographic radius , these meetings are held virtually . A key workgroup objective is to complete the value prioritization , design , communication , and implementation of hospital stakeholder submitted enhancement requests to the electronic medical record ( EMR ) . Approval of any enhancement request design or solution must achieve consensus across the multiple hospital organizations impacted . The enhancement requests submitted should state the pain point or problem to be solved and an alternative solution than the current workflow that would mitigate the pain point . The weekly workgroup meetings are intended to be the forum to distill the pain point prompting the enhancement request for better insight into the design criteria that the group agrees would solve the problem . Selection : Mind mapping is a tool that allows for immersion into current state workflows or data to identify the meaning or patterns underlying a specific stakeholder problem and to define design criteria that might solve it . I chose mind mapping as a tool because of the rich insights it can reveal from current state and the translational yielding of design criteria to satisfy the intent of a submitted enhancement request . It also provides a way for a diverse set of stakeholders to participate in the design process . Application : The women ’s health workgroup was struggling with a particularly challenging enhancement request to streamline nursing workflow with labor and delivery documentation . The hospital stakeholders knew that the nurses were not satisfied with the current labor and delivery documentation because it was too cumbersome , it was taking them too long to complete , and that they were forgetting to chart key elements needed to meet regulatory requirements . What they did not understand was what changes were required to improve the nursing documentation workflow and create efficiencies . To facilitate this transition , a mind mapping process was used . The first step we took was to pull a query of all the documentation fields contained in the labor and delivery documentation . The second step was to have each hospital constituency group review the data separately to identify where improvements to the nurse ’s documentation might be made and where efficiencies might be derived . We then met together over several sessions as a larger workgroup to review the insights that each hospital stakeholder group unearthed with me functioning as facilitator .
Each documentation field was color - coded based on the insight derived from the stakeholder assessment and subsequently discussed amongst the larger group . Through the mind - mapping process , we were able to gain an understanding of what was contributing to nurse dissatisfaction and why it was leading to inefficiencies and missed charting in the labor and delivery documentation workflow . Notable patterns included multiple instances of duplicative documentation and charting data elements ordered out of sequence with how nurses manage a labor and delivery workflow . From these insights , the stakeholders reached a consensus on a redesign of the labor and delivery documentation which included removal of the extra documentation and reorganization of the charting fields to make it easier to find and document the data elements required . Insight : Taking current state data and providing it to the stakeholder groups helped unearth the patterns underpinning the problem and shed light on what design criteria would be necessary to formulate a solution . A helpful byproduct of our mind - mapping exercise was insight into additional EMR optimization opportunities unrelated to the initial request . These items were color - coded from our analysis and have been submitted , prioritized , and worked iteratively by the workgroup . Approach : A notable barrier to use of mind mapping is how to make a typical in person exercise work virtually . The use of collaborative tools like google sheets and teleconferencing as well as setting the ground rules for the mind mapping exercise helped spur engagement and participation from the stakeholders in a virtual environment . However , a big challenge was ensuring all stakeholders had the chance to voice feedback . If I use mind mapping again to work through an enhancement request , I will explore what other types of digital tools ( google forms , as an example ) might be more advantageous to use to achieve the same outcomes of pattern and insight generation .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14863 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Journey mapping
Challenge & Selection
I work with a team that has been assigned a project to identify pain points in the processes of a given department and find areas of improvements . The goal is to improve the overall performance of the departments . Journey mapping is a design tool that helps us visualize the process that employees go through to accomplish their tasks . We used journey mapping because we wanted to identify hidden opportunities of improvement and provide better value for the employees .
Application
Starting from the recruiting process in the human resource department . We used journey mapping to trace the experience of the employees from the beginning of a workflow to the end . We shadowed the employees as they did their daily tasks . We also interviewed the employees and asked them about what they think are the most difficult tasks of their work .
Following the journey of the employees as they perform their tasks helped us to reach a better understanding of bottle necks they face and provide improvements that do n't only look good on paper but also in practice and creates better value for the employees .
Insight & Approach
Going through this experience I learned that journey mapping is a tool that allows me to reach a better understanding of the problem I am trying to solve . In this project we were able to reach solutions that provided functional and emotional value to the department and the employees .
Since we were able to make a big impact on the employees of the human resources department and significant improvement on their performance . We will use journey mapping for our work in the next department .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Journey mapping
Challenge & Selection
I work with a team that has been assigned a project to identify pain points in the processes of a given department and find areas of improvements . The goal is to improve the overall performance of the departments . Journey mapping is a design tool that helps us visualize the process that employees go through to accomplish their tasks . We used journey mapping because we wanted to identify hidden opportunities of improvement and provide better value for the employees .
Application
Starting from the recruiting process in the human resource department . We used journey mapping to trace the experience of the employees from the beginning of a workflow to the end . We shadowed the employees as they did their daily tasks . We also interviewed the employees and asked them about what they think are the most difficult tasks of their work .
Following the journey of the employees as they perform their tasks helped us to reach a better understanding of bottle necks they face and provide improvements that do n't only look good on paper but also in practice and creates better value for the employees .
Insight & Approach
Going through this experience I learned that journey mapping is a tool that allows me to reach a better understanding of the problem I am trying to solve . In this project we were able to reach solutions that provided functional and emotional value to the department and the employees .
Since we were able to make a big impact on the employees of the human resources department and significant improvement on their performance . We will use journey mapping for our work in the next department .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20631 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping -tool
1 . Challenge : My team is developing e - book - service . The challenge we are trying to solve is if it should be monthly - fee - based library where you can read as many books you want by monthly subscription or single payment based book - shop where you buy books on single payment as in the physical book - store . There is much data on books and reading , but we do not really know how and why people consume e - books . 2 . Selection : So , we start our design thinking process from the part “ what is ” , which is examining what already exists . Only after knowing well the current reality , we can move forward generating ideas in the next phase ( ‘ what if ’ ) .
In this first phase we first gather a big amount of data , which we then transform to clear and understandable insights . This we could do by writing a traditional report with graphs and percentages . Or we can use more creative Mind Mapping – technique . Mind Mapping is a good method to find themes and patterns from a bigger amount of data . It is more creative than just making a traditional desk research with a written report , and it can help people use creativity and intuition , which help all the process succeed . Darton Marketing professor Carmen Rodriguez refers in the video lecture to David Kelley ( founder of IDEO ) who has stated ‘ when I want to do something analytical , I make a list . When I ’m trying to do something creative , I make a mind - map ’ . Mind Mapping in Design Thinking means an attempt to understand and represent the minds of the customers – not those of the professional themselves . This goal is only achieved if several stakeholders take part in the Mind Mapping – process . Because of that , it is also a very good method to create a common knowledge of the challenge in the company . And at the same time it helps create many - sided picture of the challenge . Every person has different mind and see things differently – so , combining all these different points of view is very productive . We chose Mind Mapping also because we are working in a fast moving digital business , where managers do not have time to read big reports with graphs and percentages . They rather take a look at the data in a compressed form .
3 . Application : We first gathered all the existing information on reading habits and books and e - books , and pre - analyzed them . We found three themes to be analyzed : 1 ) Why do people read e - books ? , 2 ) What devices are used when reading e - books , 3 ) What do we know of willingness to pay for e - books ?
Then we organized a half day workshop on the subject , asking members from several different teams around the company to participate . We reserved four meeting - rooms ; one for each theme and one for wrap - up . We asked everyone to spend some time in each of the three theme - rooms , where we had put all the existing information in the walls . People then spent some time wondering in each room ; reading the data , making notes of good stuff in the sticky - note - papers . After visiting each room , we asked people to gather in the fourth wrap- up - room . There we asked people to share their ideas in the smaller groups . Then each group presented their notes on each theme , and the sticky - note - papers were attached in the wall under the themes .
4 . Insight : Then , to find deeper insights , we asked the groups to try and find answers to the question ‘ so what ’ . In this phase we started to find the real insights around our three themes ; 1 ) People read e - books because they are easily carried with , ‘ always in the pocket ’ , and fit well in the empty moments during the day , 2 ) The most used device for e - book reading is
mobile phone ( because it is always in the pocket ) , 3 ) Willingness to pay for e - book is much lower than for physical book , because e - books do not feel ‘ owned ’ , since they are not shown in the bookshelf .
In this case , through Mind Mapping – process we understood that to make people buy e- books on single payment , they should somehow get the feeling of ‘ owning ’ them . Paying for a book , that after reading remains as bits in computer , irritates people . They were also scared of somehow losing it in the bit - space . On the other hand , we understood that people are familiar with the concept of library , where the book is returned after having read it , and that is something we thought could be utilized in our project . We also found out that e - books have a great potential in fitting the people ’s daily lives . They are always carried with , and digested in several small moments during the day . E - books seemed to fit well in people ’s daily life ..
5 . Approach : In this project we found Mind Mapping a very useful tool . So , we would probably use it again in a similar situation . We also liked very much the feeling people got when participating our workshop . It was a great way to unify people around the organization and share knowledge on the subject with different stakeholders dealing with the challenge from different perspective .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping -tool
1 . Challenge : My team is developing e - book - service . The challenge we are trying to solve is if it should be monthly - fee - based library where you can read as many books you want by monthly subscription or single payment based book - shop where you buy books on single payment as in the physical book - store . There is much data on books and reading , but we do not really know how and why people consume e - books . 2 . Selection : So , we start our design thinking process from the part “ what is ” , which is examining what already exists . Only after knowing well the current reality , we can move forward generating ideas in the next phase ( ‘ what if ’ ) .
In this first phase we first gather a big amount of data , which we then transform to clear and understandable insights . This we could do by writing a traditional report with graphs and percentages . Or we can use more creative Mind Mapping – technique . Mind Mapping is a good method to find themes and patterns from a bigger amount of data . It is more creative than just making a traditional desk research with a written report , and it can help people use creativity and intuition , which help all the process succeed . Darton Marketing professor Carmen Rodriguez refers in the video lecture to David Kelley ( founder of IDEO ) who has stated ‘ when I want to do something analytical , I make a list . When I ’m trying to do something creative , I make a mind - map ’ . Mind Mapping in Design Thinking means an attempt to understand and represent the minds of the customers – not those of the professional themselves . This goal is only achieved if several stakeholders take part in the Mind Mapping – process . Because of that , it is also a very good method to create a common knowledge of the challenge in the company . And at the same time it helps create many - sided picture of the challenge . Every person has different mind and see things differently – so , combining all these different points of view is very productive . We chose Mind Mapping also because we are working in a fast moving digital business , where managers do not have time to read big reports with graphs and percentages . They rather take a look at the data in a compressed form .
3 . Application : We first gathered all the existing information on reading habits and books and e - books , and pre - analyzed them . We found three themes to be analyzed : 1 ) Why do people read e - books ? , 2 ) What devices are used when reading e - books , 3 ) What do we know of willingness to pay for e - books ?
Then we organized a half day workshop on the subject , asking members from several different teams around the company to participate . We reserved four meeting - rooms ; one for each theme and one for wrap - up . We asked everyone to spend some time in each of the three theme - rooms , where we had put all the existing information in the walls . People then spent some time wondering in each room ; reading the data , making notes of good stuff in the sticky - note - papers . After visiting each room , we asked people to gather in the fourth wrap- up - room . There we asked people to share their ideas in the smaller groups . Then each group presented their notes on each theme , and the sticky - note - papers were attached in the wall under the themes .
4 . Insight : Then , to find deeper insights , we asked the groups to try and find answers to the question ‘ so what ’ . In this phase we started to find the real insights around our three themes ; 1 ) People read e - books because they are easily carried with , ‘ always in the pocket ’ , and fit well in the empty moments during the day , 2 ) The most used device for e - book reading is
mobile phone ( because it is always in the pocket ) , 3 ) Willingness to pay for e - book is much lower than for physical book , because e - books do not feel ‘ owned ’ , since they are not shown in the bookshelf .
In this case , through Mind Mapping – process we understood that to make people buy e- books on single payment , they should somehow get the feeling of ‘ owning ’ them . Paying for a book , that after reading remains as bits in computer , irritates people . They were also scared of somehow losing it in the bit - space . On the other hand , we understood that people are familiar with the concept of library , where the book is returned after having read it , and that is something we thought could be utilized in our project . We also found out that e - books have a great potential in fitting the people ’s daily lives . They are always carried with , and digested in several small moments during the day . E - books seemed to fit well in people ’s daily life ..
5 . Approach : In this project we found Mind Mapping a very useful tool . So , we would probably use it again in a similar situation . We also liked very much the feeling people got when participating our workshop . It was a great way to unify people around the organization and share knowledge on the subject with different stakeholders dealing with the challenge from different perspective .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16964 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking Tool : Story Telling
Challenge
My name is Alessio Putino and I am the Trainer - Training & Development for a group of Engineering colleges in Andhra Pradesh , India . It is my responsibility to see that all my Engineering students acquire a set of technical skills which are out of their defined university curriculum . The main reason for this is because at the end of final year of student course in Engineering , companies visit the colleges for placements and recently these companies starting looking for additional technical skills in students , apart from standard academic skills . Now , the challenge is to motivate final year students to spend that extra hour of time in college for attending additional technical training classes , as college time table for them is already hectic with their regular academics and especially with final year project work . For the students , it is very demotivating to stay in the college for an extra - hour regularly and then to go home and practice those extra technical skills . It is even more difficult for those students who commute college from different towns around , where the travel time ranges from 40minutes to 90 minutes . The regular college hours are from 9 am to 4 pm and to accommodate this additional training session for one hour , we had to extend the college timings till 5 pm . As it turned out , the student attendance for these training classes was lukewarm . So , we had a challenge to ensure healthy student attendance for these classes and also to motivate them to go back home and spend required time to practice these skills , which is in addition to their academic homework .
Selection
I always use Story Telling to motivate students , to extract best out of them . Students need inspiration to put those extra hours in their learning and practice . They need inspiration from the role models . Especially , when students are in the final year and successful completion of their degree is not the only parameter for them to measure their success . Students take pride in earning that dream job along with their degree completion certificate . I tell stories of most successful passed out students from my college to motivate my students , and share what they have done / how they have done extraordinarily to achieve , what they have achieved , which is excellent campus placements . I also create safe environment for students by encouraging them to open up and share their frank feedback against the context of my story to ascertain their goals , and also see if they have anyone they know , in their family and friends , who have achieved their dream job in the face of adversity .
Application
I wanted to share a story to my students . But I want them to be focused and relaxed so that I can relate my story and make them feel the connection . So , I had arranged a Movie to be played in college auditorium and I encouraged all the final year Engineering students to watch the movie and have fun time with me and share their feedback . I told them just that . They were not aware that I have a story to share after the Movie or the whole event was related to their training or campus placement . I even asked the students to come in their casuals so that they feel at ease when interacting with me in the auditorium , so that they do not feel anything formal about the whole event . The movie was scheduled at 10 am . On a Sunday . The Movie I played was ‘ The Pursuit of Happiness ’ . Once it finished , I started asking what they have experienced and what were their thoughts about the protagonist in the story and how he came out of his troublesome life and how he pursued happiness . Once I felt the students were opening up , I shared the story of a passed out senior student , Kiran , who comes from a modest background , and whose father was a farmer . Kiran had to travel 2 hours every day to college . In order to achieve his goal of joining a Multinational Company - GOOGLE , Kiran had to acquire technical skills in a particular programming language , which the college was not offering at that time . Kiran was so determined that he joined a training institute in a town far from his home . Which means , every day after coming back from college , he again had to travel one more hour to his training institute , where he will spend 2 hours and then come back home . He did this day - in and day - out for one whole year .
The result was- he got selected for GOOGLE that year . I found the auditorium fill with silence , when I finished the story . Then , I asked the students present in the auditorium to relate their training scenario to that of Kiran . Students now started expressing how fortunate they were that they do not need to travel any further after going home , for additional technical training . Infact , they started narrating the stories they know of such students who took on adversities to achieve their goals
Insight
I was pleasantly surprised on how the students reacted as they started relating to their current scenario with other successful stories that they know . They felt immediately connected and obliged to put that extra hour of time both at college and at home to land on their dream job .
Approach
Students really needed a story that they can relate to . They needed that Sunday to enjoy a movie and perhaps to have complete grip of their scenario . I was confident that I could make a difference but surprised to see almost all the students staying back for extra hour of additional technical training class from there on . Yes , I had few more success stories at the end of that year , when I saw good number of students getting placed in the companies they dreamed to join . Story telling worked for me and I tell my students stories regularly . But next time , I may have achievers in the auditorium after my Movie ! , to tell their story – First hand !
| EMAIL:
ID_NUM:
NAME_STUDENT: Alessio Putino
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking Tool : Story Telling
Challenge
My name is Alessio Putino and I am the Trainer - Training & Development for a group of Engineering colleges in Andhra Pradesh , India . It is my responsibility to see that all my Engineering students acquire a set of technical skills which are out of their defined university curriculum . The main reason for this is because at the end of final year of student course in Engineering , companies visit the colleges for placements and recently these companies starting looking for additional technical skills in students , apart from standard academic skills . Now , the challenge is to motivate final year students to spend that extra hour of time in college for attending additional technical training classes , as college time table for them is already hectic with their regular academics and especially with final year project work . For the students , it is very demotivating to stay in the college for an extra - hour regularly and then to go home and practice those extra technical skills . It is even more difficult for those students who commute college from different towns around , where the travel time ranges from 40minutes to 90 minutes . The regular college hours are from 9 am to 4 pm and to accommodate this additional training session for one hour , we had to extend the college timings till 5 pm . As it turned out , the student attendance for these training classes was lukewarm . So , we had a challenge to ensure healthy student attendance for these classes and also to motivate them to go back home and spend required time to practice these skills , which is in addition to their academic homework .
Selection
I always use Story Telling to motivate students , to extract best out of them . Students need inspiration to put those extra hours in their learning and practice . They need inspiration from the role models . Especially , when students are in the final year and successful completion of their degree is not the only parameter for them to measure their success . Students take pride in earning that dream job along with their degree completion certificate . I tell stories of most successful passed out students from my college to motivate my students , and share what they have done / how they have done extraordinarily to achieve , what they have achieved , which is excellent campus placements . I also create safe environment for students by encouraging them to open up and share their frank feedback against the context of my story to ascertain their goals , and also see if they have anyone they know , in their family and friends , who have achieved their dream job in the face of adversity .
Application
I wanted to share a story to my students . But I want them to be focused and relaxed so that I can relate my story and make them feel the connection . So , I had arranged a Movie to be played in college auditorium and I encouraged all the final year Engineering students to watch the movie and have fun time with me and share their feedback . I told them just that . They were not aware that I have a story to share after the Movie or the whole event was related to their training or campus placement . I even asked the students to come in their casuals so that they feel at ease when interacting with me in the auditorium , so that they do not feel anything formal about the whole event . The movie was scheduled at 10 am . On a Sunday . The Movie I played was ‘ The Pursuit of Happiness ’ . Once it finished , I started asking what they have experienced and what were their thoughts about the protagonist in the story and how he came out of his troublesome life and how he pursued happiness . Once I felt the students were opening up , I shared the story of a passed out senior student , Kiran , who comes from a modest background , and whose father was a farmer . Kiran had to travel 2 hours every day to college . In order to achieve his goal of joining a Multinational Company - GOOGLE , Kiran had to acquire technical skills in a particular programming language , which the college was not offering at that time . Kiran was so determined that he joined a training institute in a town far from his home . Which means , every day after coming back from college , he again had to travel one more hour to his training institute , where he will spend 2 hours and then come back home . He did this day - in and day - out for one whole year .
The result was- he got selected for GOOGLE that year . I found the auditorium fill with silence , when I finished the story . Then , I asked the students present in the auditorium to relate their training scenario to that of Kiran . Students now started expressing how fortunate they were that they do not need to travel any further after going home , for additional technical training . Infact , they started narrating the stories they know of such students who took on adversities to achieve their goals
Insight
I was pleasantly surprised on how the students reacted as they started relating to their current scenario with other successful stories that they know . They felt immediately connected and obliged to put that extra hour of time both at college and at home to land on their dream job .
Approach
Students really needed a story that they can relate to . They needed that Sunday to enjoy a movie and perhaps to have complete grip of their scenario . I was confident that I could make a difference but surprised to see almost all the students staying back for extra hour of additional technical training class from there on . Yes , I had few more success stories at the end of that year , when I saw good number of students getting placed in the companies they dreamed to join . Story telling worked for me and I tell my students stories regularly . But next time , I may have achievers in the auditorium after my Movie ! , to tell their story – First hand !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Alessio Putino"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 8962 |
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