Update app.py

app.py

@@ -8,7 +8,6 @@ import os
 # Set up logging with a dedicated file handler
 logger = logging.getLogger('SupportBot')
 logger.setLevel(logging.INFO)
-# Remove any existing handlers to avoid conflicts
 if logger.handlers:
     logger.handlers.clear()
 
@@ -81,12 +80,19 @@ def process_file(file, state):
         logger.info("No file uploaded")
         file_handler.flush()
         return [("Bot", "Please upload a file.")], state
-    
+
     # Save the uploaded file to a temporary location
     file_path = file.name
     temp_file_path = os.path.join("/tmp", os.path.basename(file_path))
     with open(temp_file_path, "wb") as f:
-        f.write(file.read())
+        # Check if the file has a 'read' method; if not, assume it's already the content.
+        if hasattr(file, "read"):
+            content = file.read()
+        else:
+            content = file
+        if isinstance(content, str):
+            content = content.encode("utf-8")
+        f.write(content)
     
     if temp_file_path.lower().endswith(".pdf"):
         logger.info(f"Processing PDF file: {temp_file_path}")