Update app.py

app.py

@@ -27,15 +27,14 @@ candidate_tasks = [
 def generate_response(intent, human=True):
     if human:
         prompt = (
-            f"Write a customer service message for intent '{intent}' using 3 clearly separated segments: "
-            "[Greeting] + [You currently have Plan X with ¥X/month. We recommend Plan Y offering XXGB at ¥Y/month.] + [Would you like to switch now?] "
-            "Use placeholder numbers and express one sentence per section."
+            f"You are a telecom customer service agent. For the customer intent '{intent}', provide a helpful reply using this 3-part format: "
+            "[Greeting: short polite opener.] [Middle: Mention customer is currently using Plan X at ¥X/month (fictional), recommend Plan Y with XXGB at ¥Y/month (fictional).] [Ending: Ask if they want to proceed.]"
         )
     else:
         prompt = (
-            f"Resolve customer request: '{intent}' in one short sentence directly addressing their need. Use clear and polite tone with placeholder plan/price."
+            f"You are a helpful telecom AI assistant. Answer the customer intent '{intent}' in a short, friendly, single sentence. Offer relevant support or recommendation directly, using fictional placeholders like Plan X, ¥X, 10GB etc."
         )
-    return text_generator(prompt, max_new_tokens=80, do_sample=True)[0]['generated_text']
+    return text_generator(prompt, max_new_tokens=80, do_sample=False)[0]['generated_text']
 
 urgent_emotions = {"anger", "frustration", "anxiety", "urgency", "afraid", "annoyed"}
 moderate_emotions = {"confused", "sad", "tired", "concerned", "sadness"}