## Great product and installation, needs work on installer/appointment verification

I googled this and before I knew it, the salesman was on my doorstep. He made a very professional and thorough presentation and we scheduled the installment. The only thing lacking was that they did not advise me when the time for my appointment changed. The installer was very professional and thorough, but there was no signage or identification when he showed up. That was not his fault. I called the sales person to confirm his identity, but I believe the company should have provided him with signage, a uniform or badge and texted me to alert that this was their representative regardless of appointment time. The whole experience other than that was excellent and I’m thinking I will be well pleased with the way the product performs as it was just yesterday that I had them installed.

**Date of experience:** November 22, 2024