# Loyalty & Referrals

Build customized rewards & referrals programs to engage existing customers and reach new ones.

Build customized rewards & referrals programs to engage existing customers and reach new ones.

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Choose from a variety of out-of-the-box campaigns to reward customers for valuable actions – purchases, reviews, social follows, and more.

Motivate customers with various rewards and benefits such as coupons, discounts, free shipping, and more to incentivize repeat purchases.

Deploy a tiered program based on points, spend, purchases, or referrals.

Target customer segments based on program-related data, including point balance, number of referrals completed, last purchase date, VIP tier, and more.

Run time-sensitive campaigns to keep your loyalty program top of mind, and optimize your program more efficiently by scheduling campaigns in advance.

Seamlessly incorporate your referral program throughout the customer journey, including post-purchase, customer accounts, and email marketing.

Let your advocates accrue value to earn better rewards with each additional referral, or create VIP tiers based on the number of successful referrals.

Monitor and evaluate your referral program performance using our comprehensive ROI dashboard and advanced analytics.

Unlock in-depth customer data analysis powered by full platform insights from Loyalty & Referrals and Reviews.

Access a detailed dashboard of individual customers’ actions and behaviors to personalize future activities.

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Loyalty programs allow brands to engage repeat customers with gamification in the form of rewards and perks for purchases and other desired actions, leading to increased customer engagement, motivating behavioral change, and driving long-term customer satisfaction and retention.

Treating your most loyal customers like VIPs with perks and incentive programs gives them a reason to make repeat purchases. In fact, loyalty redeemers spend 89% more than non-redeemers.

Yes! Yotpo Loyalty is the most agile solution on the market, offering brands the freedom to create, launch, and evolve an on-brand, omnichannel loyalty program that delivers engaging customer experiences.

Yotpo Loyalty offers access to real-time, data-driven insights and loyalty analytics, so you can get a holistic view of your customer data and loyalty program performance, and create deeper customer segmentation to deliver targeted campaigns with high-converting messages at the right time.

All of Yotpo’s products are connected in one eCommerce Retention Platform, giving brands the power to create personalized, multi-channel experiences that keep customers coming back. Yotpo also integrates with the leading eCommerce solutions and platforms to help brands deliver seamless customer experiences.

Yes! With Yotpo Loyalty, you can easily create an on-brand referral program that rewards loyalty members for referrals, while offering incentives to new customers - fostering brand advocacy and leveraging word-of-mouth marketing.