# Our Policies

## Money-Back Guarantee

Your oral care is important, and choosing a toothbrush that works for you and your family is a big decision. At autobrush, we stand by our products, and that means we’ll offer you a full refund on your first order with proof of purchase, within 30 days from the date of purchase.

This happiness guarantee applies whether you are a new subscriber who just placed your first order, or if you’re an existing subscriber who just placed a first order for a new product. If more than 30 days have passed, certain products may be covered under our limited or lifetime warranties.

Here’s how it works:

- If you or your kiddo don't love your brush, reach out to our customer success team.
- We'll work with you for 30 days after receiving your product to resolve any concerns.
- If it's still not a fit, we'll refund you. Simple as that.

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