# We’ve got your back from day one

Our Customer Success Department is here to make sure you’re getting the most out of Yotpo.

Our Customer Success Department is here to make sure you’re getting the most out of Yotpo.

Meet your specialized Customer Success Manager and dedicated Solution Engineer, who will create a plan tailored specifically to your needs, to get you up and running as soon as possible.

Seamlessly connect with your eCommerce platform and tech stack, all while discovering how to get the absolute most out of Yotpo.

Congratulations, you’ve officially launched! Start seeing conversion-driving UGC pour in, all while your loyalty and referrals program turns casual shoppers into brand enthusiasts.

Check in with your Customer Success Manager during Quarterly Business Reviews, where you’ll align on best practices, set goals, and optimize for future growth.

As soon as you sign on with Yotpo, your Customer Success Manager will become your main point of contact for all account activity.

You’ll work with an expert in your vertical to create a tailor-made plan for your business.

We’ll make sure you’re taking full advantage of the Yotpo platform to successfully drive growth.

Your CSM will check in with you every quarter to align on best practices, set goals, and plan for what’s next.

Learn best practices for using Yotpo products, share eCommerce marketing strategies, and make valuable connections.

Explore moreThe Professional Delivery Services Team will design, personalize, and implement Yotpo to perfectly fit your brand identity.

Let our team assist with monitoring and selecting the best UGC, R&R and Visual UGC, for publication on your site.

Our dedicated Front-End Developers teams will customize all of your Yotpo assets for you.

You want to do it yourself but you’re not sure how? No worries! Our experts will walk you through the process.

Our industry-leading Customer Support Team will answer any questions you may have, and resolve issues the moment they arise.

Our global support team is available 24 hours a day, 365 days a year.

Reach out to us via support ticket, chat, or phone. No matter the channel, we’re here for you.

All of our knowledge, right at your fingertips. Ask questions, browse articles, and find answers.

Explore moreJoin our growing customer community to get answers, share strategies, and make connections.

Explore moreOur Solution Engineering & Onboarding Team makes installing Yotpo as easy as can be.

Our team will create a Personal Deployment Plan for you, and work with you to get Yotpo up and running on your site as soon as possible.

Pre-deployment, you’ll work closely with one of our resident Onboarding Experts who will set you up for success.

No matter what eCommerce platform you use, we’ll make sure Yotpo integrates seamlessly with your tech stack.

Yotpo’s Account Management Team is here to help you make the smartest decisions when it comes to growing your business.

Our Account Managers act as business partners, assisting you in identifying new opportunities, and preparing you for the next steps to generate even more revenue.

We’ll help you build relationships with our first-in-class marketing and tech partners.

Get direct access to Yotpo leaders, influence our product roadmap, partner with us for branded campaigns, and more.

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“Yotpo is a fundamental part of our recommended tech stack.”

Laura Doonin, Commercial Director