# Trustpilot: Reviews & Ratings 4+

## Find trusted companies

## Trustpilot

-
- Free


## iPhone Screenshots

## Description

Shopping online? Get peace of mind with Trustpilot, the world’s largest independent review platform for online shopping and services. With more than 190 million reviews — and a new one posted every second — you can buy with confidence no matter what you’re looking for.

Use Trustpilot to:

Shop smarter

- Browse by best ranking companies for any product or service — whether you’re buying furniture or selling a car

- Sort results by most relevant, highest number of reviews, or recency, and filter by location, number of reviews, time period, or company status-

- Search reviews for keywords to find what matters most

- Filter reviews by language, star rating, or popular mentions

Get genuine guidance

- Read authentic, unfiltered reviews from millions of people

- Look up specific companies to see how they rank and interact with customers

Share your experience

- Write reviews for companies whose products or services you've bought or used

- Inform fellow customers and help businesses improve with your direct feedback

Discover new brands

- Browse by best companies in a category, sub-category, or location

- Email, call, or get directions to a business directly from the app

Find companies you can trust

- Verified companies, reviewers, and experiences to help you cut through the noise

- Warnings and alerts to protect you from scams or misuse

Need help? Visit https://support.trustpilot.com

Love Trustpilot?

Follow us on Twitter: @Trustpilot

Follow us on Instagram: @Trustpilot

## What’s New

Version 1.46.0

Hey, reviewers!

In this release we’ve made some small tweaks and bug fixes to give you a better review reading and writing experience.

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We generally release a new version every two weeks. Some updates will have shiny new features, and others will be mostly improvements.

If there's something you'd like to see in the app, please get in touch to let us know!

Enjoy,

From the mobile team at Trustpilot

## Ratings and Reviews

### Perfect Company

I have become to be a Very Trustwory person on Trustpilot. I believe everything they say. They are here to give nothing but the truth and I wouldn’t trust anyone else. Thank you so much for being here for us. So we don’t fall into traps that cause us to waiste money. You are truly honest and I commend you as the best company out there today. I have asked several questions and received the correct answers so I don’t throw away money I need to survive. Especially with A.i. out there now it becomes even harder to know if something is even real. But, you now the rest of the field to the ground. God Bless you all. Sandra Steele


### Developer Response ,

Hello,


Thanks for your review.

Our goal at Trustpilot is to create and maintain the best community for online reviews on the market and it’s great to hear we're doing a good job living up to it.

Happy reviewing,

Kerry-Trustpilot

### I truthfully wouldn’t waste any time posting reviews on this site..

I love the concept of TrustPilot, sadly they seem to suspend your account for no apparent reason. You’ll spend a great deal of time and effort posting reviews only to have your account banned and your reviews taken down. I’m a valuable and trusted member of the reviewing community. I’ve been writing reviews for nearly 15 years. I am a member of the Elite Squad of reviewers on Yelp. I have never had any issue with my reviews. I truly am taking precious time out of my schedule to write these reviews and post them on TrustPilot in order to help other people who might need to read these reviews.


The fact that TrustPilot keeps suspending my account has left me so frustrated that I likely will not try to post reviews on their site any longer and I will no longer support their site in general. An example of my getting my account suspended occurred very recently, when I was attempting to leave a review for my Primary Care Physician (PCP). TrustPilot quickly suspended my account and then had the audacity to ask me to prove that I was a patient of this medical provider! The worst part, is that I gave them proof that I was a patient, but to TrustPilot, this proof wasn’t good enough, they both want and refuse to accept proof that is private in nature.

I truthfully wouldn’t waste any time posting reviews on this site.

### What’s the point?

I attempted to make a review of a absolutely terrible company I spent the last two years working with on a B2B basis. It’s a foreign company, therefore not to many review services have this company even listed as an option to review them. I found that Trustpilot has 15 previous reviews of the company. I created an account with Trustpilot, I put in my experience with the company only to have Trustpilot pull the review and treat me like a criminal because I wrote a review. What I mean by treating me like a criminal is they requested an absorbent amount of information to “prove” that I worked with this company. I submitted invoices and screenshots of various communications, as requested by Trustpilot, only to have my review again retracted by Trustpilot. I am beyond frustrated at this point. I spent to much time just getting my thoughts together to write the original review, only to be disappointed by the fact that Trustpilot doesn’t believe me for no apparent reason. It’s beyond ridiculous, and incredibly frustrating, they compounded my issues with the said company. 🙄 what’s the point of making such stringent standards to write a review? You’re making it known that you’re not on the side of the consumer, but instead on the side of corporations. At least in this instance that’s what you’re doing


### Developer Response ,

Hi,


Thanks for taking the time to share this experience with us. We're sorry to hear that one of your reviews was removed. We can understand it can be frustrating when a genuine review you have taken time to write is taken offline. As we're an open platform we have Automated Detection Software checking all reviews to ensure the integrity of our platform and that they’re in line with the guidelines. It isn't that we don't believe your review, it's just for security reasons we sometimes take a review temporarily offline. If you wish to learn more about our software, feel free to read this article: https://support.trustpilot.com/hc/en-us/articles/115000711088--How-does-Trustpilot-s-fraud-detection-software-work-

Based on this review, we can understand that your review was legitimate, and hence we highly recommend you to use our dispute form, so we can further investigate the case handling that happened and if the review complies with the guidelines ensure it gets back out there. You can find the form in this article: https://support.trustpilot.com/hc/en-us/articles/5635306394642-How-can-I-dispute-a-decision-made-by-the-Content-Integrity-Team

We're further very sorry to learn that you got the feeling we are working together with companies and let them pay us to remove reviews. We are fully independent and here to be a fair and impartial third party. Trust and transparency is the very essence of Trustpilot, therefore we take the utmost care to ensure the integrity of all reviews. Under no circumstance does Trustpilot allow businesses to misrepresent their score or delete reviews from their profile. This goes against everything we stand for as a business and is simply not possible. Our guidelines apply equally to every company with no exceptions. It is not in our interest to favor one party or the other.

We hope you will fill out the dispute form, so we can further look into your case.

Kind regards,

Trustpilot

## App Privacy

The developer, Trustpilot, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

### Data Linked to You

The following data may be collected and linked to your identity:

- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

## Information

- Seller
- Trustpilot AS
- Size
- 61.3 MB
- Category
- Shopping
- Compatibility
-
- iPhone
- Requires iOS 16.0 or later.

- Apple Vision
- Requires visionOS 1.0 or later.

- Languages
-
English, Danish, Dutch, French, German, Italian, Spanish, Swedish

- Age Rating
- 4+
- Copyright
- © 2022 Trustpilot, Inc
- Price
- Free