# Our Policies

## Product Warranties

For orders placed after 10/4/2021, the AutoBrush warranty is two years standard but while you stay subscribed to replacement brush-heads, it's a lifetime warranty!

## What does my AutoBrush warranty cover?

- Accidental damage
- Power surge protection
- Accidental damage from handling
- Accidental moisture damage
- Excess wear and tear
- Charging issues

## What happens if I need to make a warranty claim?

To file a claim, please take a quick 5-10 second video (or picture) of the issue you are having and send that along with the email your account is under and your shipping address or order number via our contact page or directly to customercare@autobrush.com

Once your claim is received, our team will work to diagnose the issue and offer a replacement, if your claim is found to meet the conditions of our warranty.

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