Whether you have a question about our product(s), our manufacturers, our pricing, or anything else, our team is ready to answer all of your questions.

Phone: +1-855-234-2188

Phone Hours: 7AM - 5PM PST

Email: [email protected]

Due to challenges related to Covid-19, receipt of your order may take a little longer than normal. Kindly trust and be patient as all essential employees (at our warehouse, UPS, USPS and FedEx) are working hard and doing their best to get packages to our customers during these difficult times! Your order will be delivered, but may be delivered later due to local and global restrictions by postal carriers.

Due to these delays we have experienced an overwhelming amount of calls, emails and chats and kindly ask for your patience and trust your order will be delivered. Once your order has been shipped you will receive an email with all your tracking information.

If you are looking for more information or need help with your order then our award winning customer service agents are standing by to assist you!

Contact By Email: [email protected]

By Phone: 18552342188

Phone Hours: 7AM - 5PM PST

COMPANY ADDRESS:

Illumin8

5525 S. Soto St., Vernon, CA 90058, USA

You must contact customer service to obtain an RMA# before processing returns. See our Returns & Exchange Policy for more information.

RETURN ADDRESS:

Attn: Illumin8 Return

5525 S. Soto St., Vernon, CA 90058, USA

If you have any questions or comments about your order or our product, please email us at [email protected]. We will get back to you within 24 hours.