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**Customer Service** Online Training Courses

Customer service professionals are the lifeline connecting customers to a brand before, during, and after a purchase. Courses in this category can help you better understand the nuances of effective customer communication and problem-solving, including how to tactfully handle complaints. Learn about best practices and techniques for delivering excellent customer service—and, in turn, building customer loyalty, retention, and referrals—in any industry or setting.

# 3,093Results for "Customer Service"

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Learning Microsoft Dynamics 365: The Basics1h 46m
### Learning Microsoft Dynamics 365: The Basics

#### By: Gini von Courter

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CompTIA A+ Core 1 (220-1101) Cert Prep15h 30m
### CompTIA A+ Core 1 (220-1101) Cert Prep

#### By: Mike Meyers and Total Seminars

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Business Etiquette: Phone, Email, and Text1h 3m
### Business Etiquette: Phone, Email, and Text

#### By: Toni Purvis

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Customer Success Management Fundamentals58m
### Customer Success Management Fundamentals

#### By: PracticalCSM

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Salesforce Essential Training (2021)1h 8m
### Salesforce Essential Training (2021)

#### By: Jamie Grettum

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Customer Service Foundations1h 11m
### Customer Service Foundations

#### By: Jeff Toister and Madecraft

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CompTIA A+ Core 2 (220-1102) Cert Prep17h 46m
### CompTIA A+ Core 2 (220-1102) Cert Prep

#### By: Mike Meyers and Total Seminars

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CRM Basics: Unlock Business Growth through Relationships49m
### CRM Basics: Unlock Business Growth through Relationships

#### By: Dan Moyle and Madecraft

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Creating Positive Conversations with Challenging Customers30m
### Creating Positive Conversations with Challenging Customers

#### By: Myra Golden

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Customer Service: Call Control Strategies22m
### Customer Service: Call Control Strategies

#### By: Myra Golden

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Creating a Positive Customer Experience57m
### Creating a Positive Customer Experience

#### By: Jeannie Walters

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De-Escalating Conversations for Customer Service49m
### De-Escalating Conversations for Customer Service

#### By: Myra Golden

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Customer Experience: Journey Mapping50m
### Customer Experience: Journey Mapping

#### By: Jeannie Walters

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