inputs
dict
prediction
list
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
search_keywords
null
{ "text": "It won't let me activate my card." }
[ { "label": "NEGATIVE", "score": 0.8969853520393372 }, { "label": "POSITIVE", "score": 0.10301459580659866 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "Is my new card activated?" }
[ { "label": "NEGATIVE", "score": 0.992770254611969 }, { "label": "POSITIVE", "score": 0.0072297207079827785 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "Do I get to have one of those virtual cards I've heard about?" }
[ { "label": "NEGATIVE", "score": 0.9934409260749817 }, { "label": "POSITIVE", "score": 0.006559120491147041 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
null
{ "text": "Am I able to do a SWIFT transfer?" }
[ { "label": "NEGATIVE", "score": 0.9814137816429138 }, { "label": "POSITIVE", "score": 0.01858624443411827 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
null
{ "text": "What steps do I need to take to exchange currencies?" }
[ { "label": "NEGATIVE", "score": 0.9883080124855042 }, { "label": "POSITIVE", "score": 0.011691955849528313 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
null
{ "text": "Transfers may show up as pending for up to one business day while they are processed, and then they'll depart for the beneficiary accounts. Please confirm that you have correctly entered your account details. SEPA transfers typically take up to two working days, while SWIFT transfers can take up to five working days." }
[ { "label": "NEGATIVE", "score": 0.902976393699646 }, { "label": "POSITIVE", "score": 0.0970236137509346 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
null
{ "text": "Can it automatically top up my account?" }
[ { "label": "NEGATIVE", "score": 0.9927790760993958 }, { "label": "POSITIVE", "score": 0.007220871280878782 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
null
{ "text": "It's not letting me transfer money to my beneficiery." }
[ { "label": "NEGATIVE", "score": 0.6430355906486511 }, { "label": "POSITIVE", "score": 0.3569643795490265 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "Please explain how I use the disposable cards?" }
[ { "label": "NEGATIVE", "score": 0.9993962049484253 }, { "label": "POSITIVE", "score": 0.0006037300918251276 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
null
{ "text": "I need to verify the source of funds." }
[ { "label": "NEGATIVE", "score": 0.9975419044494629 }, { "label": "POSITIVE", "score": 0.002458147471770644 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
null
{ "text": "A payment on my statement is wrong." }
[ { "label": "NEGATIVE", "score": 0.9995527863502502 }, { "label": "POSITIVE", "score": 0.00044715788681060076 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "Why did my cash deposit not show up?" }
[ { "label": "NEGATIVE", "score": 0.9992226362228394 }, { "label": "POSITIVE", "score": 0.000777333858422935 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
null
{ "text": "I have to transfer money over to my mother, and I have tried numerous times and all that keeps happening is error messages." }
[ { "label": "NEGATIVE", "score": 0.9995212554931641 }, { "label": "POSITIVE", "score": 0.0004787874058820307 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "I ordered online weeks ago and I never received my package in the mail and I don't want to wait any more. So if I could get my money back now that would be great." }
[ { "label": "NEGATIVE", "score": 0.8222357034683228 }, { "label": "POSITIVE", "score": 0.17776426672935486 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "I want to end my account" }
[ { "label": "NEGATIVE", "score": 0.9993880987167358 }, { "label": "POSITIVE", "score": 0.0006119355093687773 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
null
{ "text": "If someone in a different country sends me money, do I have to pay a fee?" }
[ { "label": "NEGATIVE", "score": 0.9992700219154358 }, { "label": "POSITIVE", "score": 0.0007299267454072833 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
null
{ "text": "How do I get my card?" }
[ { "label": "NEGATIVE", "score": 0.9976215958595276 }, { "label": "POSITIVE", "score": 0.0023783952929079533 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
null
{ "text": "I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there." }
[ { "label": "NEGATIVE", "score": 0.9997201561927795 }, { "label": "POSITIVE", "score": 0.0002797977067530155 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
null
{ "text": "What is the time period for money to be transferred?" }
[ { "label": "NEGATIVE", "score": 0.9986886382102966 }, { "label": "POSITIVE", "score": 0.0013113280292600393 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
null
{ "text": "What do I do about a debit on my account that I didn't make?" }
[ { "label": "NEGATIVE", "score": 0.9980953335762024 }, { "label": "POSITIVE", "score": 0.0019046394154429436 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "Can you please tell me why I was charged an extra fee on my transfer?" }
[ { "label": "NEGATIVE", "score": 0.9988331198692322 }, { "label": "POSITIVE", "score": 0.0011669042287394404 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "Will I need a new card or can I put my old card back into the app?" }
[ { "label": "NEGATIVE", "score": 0.9997056126594543 }, { "label": "POSITIVE", "score": 0.0002943632716778666 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
null
{ "text": "How do I get to the virtual cards?" }
[ { "label": "NEGATIVE", "score": 0.9980260729789734 }, { "label": "POSITIVE", "score": 0.0019739451818168163 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
null
{ "text": "I've been waiting for over an hour for a top up to go through. How long is this supposed to take? I really need this money." }
[ { "label": "NEGATIVE", "score": 0.9989394545555115 }, { "label": "POSITIVE", "score": 0.0010605392744764686 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
null
{ "text": "help me find where this money came from" }
[ { "label": "NEGATIVE", "score": 0.9986893534660339 }, { "label": "POSITIVE", "score": 0.001310692518018186 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
null
{ "text": "My card gets rejected when I try to use it" }
[ { "label": "NEGATIVE", "score": 0.9996045231819153 }, { "label": "POSITIVE", "score": 0.00039554244722239673 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
null
{ "text": "Could you inform me as to why I have been charged a higher fee for doing banking abroad." }
[ { "label": "NEGATIVE", "score": 0.992925763130188 }, { "label": "POSITIVE", "score": 0.007074284832924604 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "I want to make an online purchase but I don't want to use my credit card. Can you tell me how a disposable virtual card works and where I can apply for one?" }
[ { "label": "NEGATIVE", "score": 0.9980621933937073 }, { "label": "POSITIVE", "score": 0.0019377669086679816 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
null
{ "text": "Do cash withdrawals cost anything?" }
[ { "label": "NEGATIVE", "score": 0.9980694651603699 }, { "label": "POSITIVE", "score": 0.0019305659225210547 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
null
{ "text": "Why couldn't I transfer to a beneficiairy?" }
[ { "label": "NEGATIVE", "score": 0.9945557117462158 }, { "label": "POSITIVE", "score": 0.0054442789405584335 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "Please tell me how to get a refund for something I bought." }
[ { "label": "NEGATIVE", "score": 0.9959306120872498 }, { "label": "POSITIVE", "score": 0.00406937999650836 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "How long does a transfer to another country normally take? I check over and over again and see that my transfer is still pending. It's 2018, nothing should take this long. I have confirmed my account information, so there is no error. What is the hold up?" }
[ { "label": "NEGATIVE", "score": 0.769223690032959 }, { "label": "POSITIVE", "score": 0.2307763248682022 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
null
{ "text": "What does it mean if my cash withdrawal is pending?" }
[ { "label": "NEGATIVE", "score": 0.9986190795898438 }, { "label": "POSITIVE", "score": 0.0013808896765112877 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
null
{ "text": "Please tell me about disposable cards." }
[ { "label": "NEGATIVE", "score": 0.9949429631233215 }, { "label": "POSITIVE", "score": 0.005057068541646004 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
null
{ "text": "This exchange rate on my purchase is wrong." }
[ { "label": "NEGATIVE", "score": 0.9996863603591919 }, { "label": "POSITIVE", "score": 0.0003137079766020179 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?" }
[ { "label": "NEGATIVE", "score": 0.9992254972457886 }, { "label": "POSITIVE", "score": 0.0007744700997136533 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
null
{ "text": "I ordered my card and it isn't here yet. I need it ASAP. When can I expect to get it?" }
[ { "label": "NEGATIVE", "score": 0.9912556409835815 }, { "label": "POSITIVE", "score": 0.008744313381612301 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
null
{ "text": "I do not see the money I transferred into this account" }
[ { "label": "NEGATIVE", "score": 0.9994218349456787 }, { "label": "POSITIVE", "score": 0.0005781300133094192 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
null
{ "text": "What is the top-up limit?" }
[ { "label": "NEGATIVE", "score": 0.9918730854988098 }, { "label": "POSITIVE", "score": 0.008126892149448395 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
null
{ "text": "How do I find out where my funds came from?" }
[ { "label": "NEGATIVE", "score": 0.9994053840637207 }, { "label": "POSITIVE", "score": 0.0005946381133981049 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
null
{ "text": "I purchased something abroad and the incorrect exchange rate was applied." }
[ { "label": "NEGATIVE", "score": 0.9988480806350708 }, { "label": "POSITIVE", "score": 0.0011518439278006554 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "Where is my card PIN?" }
[ { "label": "NEGATIVE", "score": 0.9988160133361816 }, { "label": "POSITIVE", "score": 0.0011839618673548102 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
null
{ "text": "Can I edit my details?" }
[ { "label": "NEGATIVE", "score": 0.9986592531204224 }, { "label": "POSITIVE", "score": 0.0013407840160652995 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
null
{ "text": "I would like to invalidate my account. I am very disappointed with your services." }
[ { "label": "NEGATIVE", "score": 0.9998121857643127 }, { "label": "POSITIVE", "score": 0.0001878154871519655 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
null
{ "text": "Canceling my order is what I need to do right now." }
[ { "label": "NEGATIVE", "score": 0.9996151924133301 }, { "label": "POSITIVE", "score": 0.00038480956573039293 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "I got less cash than what I specified for through the ATM." }
[ { "label": "NEGATIVE", "score": 0.998775064945221 }, { "label": "POSITIVE", "score": 0.001224903971888125 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "Are there ATM fees?" }
[ { "label": "NEGATIVE", "score": 0.9959936141967773 }, { "label": "POSITIVE", "score": 0.004006363917142153 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
null
{ "text": "My card payment is just showing up as pending since forever, what's going on with that, when should it be going through?" }
[ { "label": "NEGATIVE", "score": 0.9963127970695496 }, { "label": "POSITIVE", "score": 0.0036872574128210545 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
null
{ "text": "What is your check-cashing policy?" }
[ { "label": "NEGATIVE", "score": 0.9983487129211426 }, { "label": "POSITIVE", "score": 0.0016512805595993996 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
null
{ "text": "My transfer to a beneficiary did not go through. Why?" }
[ { "label": "NEGATIVE", "score": 0.9993188381195068 }, { "label": "POSITIVE", "score": 0.0006812107749283314 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "The app isn't letting me log in, but my info is correct." }
[ { "label": "NEGATIVE", "score": 0.001224399427883327 }, { "label": "POSITIVE", "score": 0.9987755417823792 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
null
{ "text": "Have you started charging for cash withdrawals? I always thought it was free until I noticed this fee. How much is the fee?" }
[ { "label": "NEGATIVE", "score": 0.9969775676727295 }, { "label": "POSITIVE", "score": 0.0030224851798266172 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
null
{ "text": "While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?" }
[ { "label": "NEGATIVE", "score": 0.9993613362312317 }, { "label": "POSITIVE", "score": 0.0006386750610545278 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "How do I link my new card?" }
[ { "label": "NEGATIVE", "score": 0.9969869256019592 }, { "label": "POSITIVE", "score": 0.0030130797531455755 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
null
{ "text": "Why is my cash request and the amount I received different?" }
[ { "label": "NEGATIVE", "score": 0.9988552331924438 }, { "label": "POSITIVE", "score": 0.0011448158184066415 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "Is there a reason for my top up to be cancelled?" }
[ { "label": "NEGATIVE", "score": 0.9996059536933899 }, { "label": "POSITIVE", "score": 0.0003941008180845529 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
null
{ "text": "What do I need to do to verify my funds?" }
[ { "label": "NEGATIVE", "score": 0.9988216757774353 }, { "label": "POSITIVE", "score": 0.0011783493682742119 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
null
{ "text": "I don't want to verify my identity" }
[ { "label": "NEGATIVE", "score": 0.9996529817581177 }, { "label": "POSITIVE", "score": 0.00034705302095972 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
null
{ "text": "What is the maximum top up?" }
[ { "label": "NEGATIVE", "score": 0.006147375330328941 }, { "label": "POSITIVE", "score": 0.9938526153564453 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
null
{ "text": "is there something blocking me from making transfers" }
[ { "label": "NEGATIVE", "score": 0.9996200799942017 }, { "label": "POSITIVE", "score": 0.0003799211117438972 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "I'm in Austria right now, but I really need to change my PIN right now. Can I do this even though I'm in another country?" }
[ { "label": "NEGATIVE", "score": 0.9975776076316833 }, { "label": "POSITIVE", "score": 0.002422403311356902 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "Why is there a direct debit fee in the App when I didn't do it?" }
[ { "label": "NEGATIVE", "score": 0.9991030693054199 }, { "label": "POSITIVE", "score": 0.0008970000199042261 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "I'm not seeing my cash deposit showing up in my account." }
[ { "label": "NEGATIVE", "score": 0.9995180368423462 }, { "label": "POSITIVE", "score": 0.00048193306429311633 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
null
{ "text": "Could you please help me? I made my rent payment and have double checked that I sent it to the right account. The person receiving it says he has not received it but it shows complete on my side." }
[ { "label": "NEGATIVE", "score": 0.02457576058804989 }, { "label": "POSITIVE", "score": 0.9754241704940796 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "I deposited a cheque a week ago but have yet to receive the cash." }
[ { "label": "NEGATIVE", "score": 0.9982219338417053 }, { "label": "POSITIVE", "score": 0.0017780105117708445 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
null
{ "text": "how long does it take for a transfer from Europe to go through?" }
[ { "label": "NEGATIVE", "score": 0.9989425539970398 }, { "label": "POSITIVE", "score": 0.0010574311017990112 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
null
{ "text": "I tried to make a transfer but it failed. will you tell me why?" }
[ { "label": "NEGATIVE", "score": 0.9995502829551697 }, { "label": "POSITIVE", "score": 0.000449701736215502 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
null
{ "text": "Tell me what ATMs take this card." }
[ { "label": "NEGATIVE", "score": 0.9890299439430237 }, { "label": "POSITIVE", "score": 0.01097006443887949 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
null
{ "text": "Where do I go to cancel a transaction?" }
[ { "label": "NEGATIVE", "score": 0.999569833278656 }, { "label": "POSITIVE", "score": 0.0004301111330278218 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
null
{ "text": "Please explain the exchange rates." }
[ { "label": "NEGATIVE", "score": 0.5640876293182373 }, { "label": "POSITIVE", "score": 0.4359123408794403 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
null
{ "text": "I can't get the top-up to work! What's going on here." }
[ { "label": "NEGATIVE", "score": 0.9987338185310364 }, { "label": "POSITIVE", "score": 0.0012661440996453166 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
null
{ "text": "If my card becomes expired what can I do?" }
[ { "label": "NEGATIVE", "score": 0.9987443685531616 }, { "label": "POSITIVE", "score": 0.0012556315632537007 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "How do I use a check to top up?" }
[ { "label": "NEGATIVE", "score": 0.9991645812988281 }, { "label": "POSITIVE", "score": 0.0008354081655852497 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
null
{ "text": "When do I set up my card PIN?" }
[ { "label": "NEGATIVE", "score": 0.9982600808143616 }, { "label": "POSITIVE", "score": 0.0017399148782715201 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
null
{ "text": "IS there a fee to exchange currency?" }
[ { "label": "NEGATIVE", "score": 0.9981892704963684 }, { "label": "POSITIVE", "score": 0.0018107815412804484 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
null
{ "text": "Why and I being charged this fee?" }
[ { "label": "NEGATIVE", "score": 0.995545506477356 }, { "label": "POSITIVE", "score": 0.004454491194337606 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "Why has my card been charged an extra pound?" }
[ { "label": "NEGATIVE", "score": 0.9983208775520325 }, { "label": "POSITIVE", "score": 0.001679091015830636 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
null
{ "text": "Show me where I can see the PIN?" }
[ { "label": "NEGATIVE", "score": 0.9965869188308716 }, { "label": "POSITIVE", "score": 0.0034130564890801907 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
null
{ "text": "What countries are you located in?" }
[ { "label": "NEGATIVE", "score": 0.698434054851532 }, { "label": "POSITIVE", "score": 0.30156588554382324 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
null
{ "text": "What currencies do you offer?" }
[ { "label": "NEGATIVE", "score": 0.6686633229255676 }, { "label": "POSITIVE", "score": 0.3313366770744324 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
null
{ "text": "There's a problem - I bought something about a week or two ago but just today the payment somehow came back into my account! I already received the item though, what's going on here?" }
[ { "label": "NEGATIVE", "score": 0.9965227842330933 }, { "label": "POSITIVE", "score": 0.0034772756043821573 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "How do I deposit through bank transfer?" }
[ { "label": "NEGATIVE", "score": 0.9981284737586975 }, { "label": "POSITIVE", "score": 0.001871555927209556 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
null
{ "text": "I'm going to travel, can I have it add money automatically in certain intervals?" }
[ { "label": "NEGATIVE", "score": 0.9966180920600891 }, { "label": "POSITIVE", "score": 0.0033818972297012806 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
null
{ "text": "How do I find my new pin?" }
[ { "label": "NEGATIVE", "score": 0.9987773299217224 }, { "label": "POSITIVE", "score": 0.0012226197868585587 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
null
{ "text": "How much is it to receive money?" }
[ { "label": "NEGATIVE", "score": 0.9989859461784363 }, { "label": "POSITIVE", "score": 0.0010140215745195746 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
null
{ "text": "How long does it take to get money from Europe?" }
[ { "label": "NEGATIVE", "score": 0.9993433356285095 }, { "label": "POSITIVE", "score": 0.0006566922529600561 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
null
{ "text": "Why is my cash withdrawal still showing as pending?" }
[ { "label": "NEGATIVE", "score": 0.9991567134857178 }, { "label": "POSITIVE", "score": 0.0008432901813648641 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
null
{ "text": "How much does it cost to get more cards?" }
[ { "label": "NEGATIVE", "score": 0.9994431138038635 }, { "label": "POSITIVE", "score": 0.0005568441119976342 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
null
{ "text": "How does a disposable virtual card work?" }
[ { "label": "NEGATIVE", "score": 0.9993921518325806 }, { "label": "POSITIVE", "score": 0.0006078850128687918 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
null
{ "text": "What fees are charged for a physical card?" }
[ { "label": "NEGATIVE", "score": 0.9932664632797241 }, { "label": "POSITIVE", "score": 0.006733594927936792 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
null
{ "text": "My wallet was stolen and all my credit cards were in there. HELP?!!?" }
[ { "label": "NEGATIVE", "score": 0.9968346953392029 }, { "label": "POSITIVE", "score": 0.0031653759069740772 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
null
{ "text": "Hi, Could you please help me as someone has stolen my wallet few hours ago. And a withdrawal is made, please help immediately. As i don't want to suffer more." }
[ { "label": "NEGATIVE", "score": 0.9102195501327515 }, { "label": "POSITIVE", "score": 0.08978042751550674 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
null
{ "text": "I don't see me 'top up' in my wallet" }
[ { "label": "NEGATIVE", "score": 0.998304009437561 }, { "label": "POSITIVE", "score": 0.001696007326245308 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
null
{ "text": "In what places can I use my card?" }
[ { "label": "NEGATIVE", "score": 0.9981448650360107 }, { "label": "POSITIVE", "score": 0.0018551400862634182 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
null
{ "text": "I forgot my PIN and now it is blocked." }
[ { "label": "NEGATIVE", "score": 0.9997546076774597 }, { "label": "POSITIVE", "score": 0.00024538818979635835 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
null
{ "text": "Why am I charged a fee for withdrawing cash?" }
[ { "label": "NEGATIVE", "score": 0.9984203577041626 }, { "label": "POSITIVE", "score": 0.0015796103980392218 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
null
{ "text": "Why is a transfer to a beneficiary not possible?" }
[ { "label": "NEGATIVE", "score": 0.999531626701355 }, { "label": "POSITIVE", "score": 0.00046842184383422136 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "How come I can't put money in my top up account?" }
[ { "label": "NEGATIVE", "score": 0.9996015429496765 }, { "label": "POSITIVE", "score": 0.0003984353970736265 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
null
{ "text": "Is there a charge for transfers?" }
[ { "label": "NEGATIVE", "score": 0.9980073571205139 }, { "label": "POSITIVE", "score": 0.0019926498644053936 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
null
{ "text": "My account is depleted. Can I transfer funds from another bank?" }
[ { "label": "NEGATIVE", "score": 0.999744713306427 }, { "label": "POSITIVE", "score": 0.00025529321283102036 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
null