Members of a Fort Hood family are still coping with the hardship of being displaced repeatedly because of mold in military housing to which they’ve been moved.

Emilee Brown and her family have been displaced for more than 400 days because of flooded HVAC systems and toxic mold growing within each home to which they’ve been moved.

Both Brown and her children have been sick multiple times and were getting rashes because of exposure to the mold.

“My 8-year-old is so fearful of mold because we’ve been in three homes that have not been safe,” she said.

All of her family’s belongings were contaminated by the growing mold, she says.

She claims that Fort Hood Family Housing, owned by the company Lendlease, guaranteed her reimbursement for all of the belongings.

Only two items have been reimbursed.

“We turned in our reimbursement inventory in November and we’ve not heard anything back,” she said.

KWTX contacted Lendlease and Fort Hood Family Housing for comment and received this statement:

“Fort Hood Family Housing is dedicated to creating and maintaining quality, safe, healthy and sustainable communities for our military personnel and their families. Over the past several months, the continual improvement of the communities we provide to military personnel and their families has been a primary focus. With customer service as a top priority, we have made and continue to make improvements including, but not limited to, enhanced work order response, technology improvements, implementation of a customer care program and resident communication enhancements. We are proud to partner with the military to serve the men and women of the armed services and we remain committed to continuing to work with our military partners to explore a range of customer-focused solutions to improve the quality of life for all families living in our communities.”

Heading into 2020, Brown says changes must be made.

“It’s not enough,” she said.

“Every single day, there are residents that’re in harm’s way that need help.”

On Dec. 18, U.S. Sens. Ted Cruz and John Cornyn, R-Texas, sent a letter to U.S. Secretary of Defense Mark Esper to request a briefing on the current initiatives to improve military housing at Joint Base San Antonio and Fort Hood.

Esper has not officially responded to the letter yet.