We came in this morning with a trailer loaded for vacation and the trailer lights stopped working, Tom diagnosed it and a service tech had us back on the road in minutes. Can’t thank you enough, we are on the road right now. Mark Stevens stevoyager@gmail.com

I wanted to take a moment and tell you thanks for all the work you did on my trailer and the concern you shared for getting us home safely that weekend. I have used the trailer a couple of times since then and have had no issues. Thank you again for letting me borrow your temperature gauge, your hospitality, and your sincere concern for getting us home. Perhaps someday we will do business together again. By the way, your entire staff that worked on my boat trailer was very professional, honest, and sincere as well. You have a great team there at Dukes. Dave Brown – White Lake, MI Letter Received in the Mail

Last Thursday the 17th of July is a day that will be remembered by 6 hoosiers with great fondness for the people Louisville. Two car loads people and a boat on a trailer were headed to our annual vacation to Dale Hollow. To make a long story short. Our trailer broke down on 65 south near the big airport. We had to see if we could possibly find anyone who would help us with our trailer and get us back on the road to vacation. Dukes A&W was recommended to us and I understand why. Dukes made our dilemma their dilemma. On the phone I got the sense that they really felt our pain. They said they would, “Do whatever they could to get us back on the road again.” They got their people onto it almost immediately and within a couple of hours we were back on the road. They broke down the bill for us item by item and we paid a completely fair price. I just want all the people of Louisville to hear about their neighbors providing good and honest Louisville hospitality. Neil M. – Indianapolis, IN http://www.yelp.com/biz/dukes-a-and-w-enterprises-louisville

I had an excellent experience at Duke’s. I have a crazy schedule and they were very accommodating. The work they did putting the hitch on my X5 looks very clean. Having to remove the entire rear bumper skin and cut out an opening made me super nervous. I had a few other options of installers but their professionalism and genuine kindness won my business and anything in the future. John M. – Prospect, KY http://www.yelp.com/biz/dukes-a-and-w-enterprises-louisville

Excellent, knowledgable service! I just purchased a trailer hitch and a cargo carrier from Duke’s A&W for my (little) Honda, and I received excellent customer support for this rather challenging situation. I was also trying to insure that the bicycle rack from my Subaru would also fit on the new hitch, and Duke’s people worked with me to make everything come together. I had the Subaru’s hitch installed at Duke’s, and will return again for their exemplary personal care. amy1binary2 http://www.yellowpages.com/louisville-ky/mip/dukes-a-w-19609041

Duke’s have installed hitches or wiring converters on 4 different vehicles for me over the last 20 to 25 years. They have always been very customer service oriented. I remember one time I left my hitch in the receiver over the winter and when I tried to remove it it was rusted in tight. They removed it and wire brushed out all of the rust at no charge. They are always quick and courteous and informative. I would not hesitate to use them in the future. guest24543 http://www.superpages.com/bp/louisville-ky/dukes-aw-L0130011599.htm