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Problem Statement: Can more than one person be working on the same Aspen Operations Domain Model Tree at the same time? | Solution: Unfortunately, this is not possible. You should break the tree up into several pieces and embed them in a containing tree. This should provide enough separation for multiple users to do the work.
Multiple users can edit different hierarchies independently. If you are working on the individual definitions then multiple users can can do it at the same time, but not the hierarchy tree itself.
Keywords: None
References: None |
Problem Statement: The aspenONE v2006.5 release notes and installation guide for Aspen Operations Domain Model (ODM) state that Microsoft Distributed Transactions Coordinator (MSDTC) is no longer a required component.
There is currently a restriction for Oracle installations stating that the 9.2 client is required because later versions do not provide support for Microsoft Transaction Server (MTS).
The questions are :
1. Is the Oracle 9.2 client still a requirement or can we now start using later versions of the Oracle client ?
2. Do we still need MTS, even though we no longer need MSDTC? | Solution: There is an error on page 17 of the ODM installation document. It incorrectly says you need to use the Oracle 9.2 client because of the MSTDC issue.
Any Oracle client 9.2 or greater can be used with ODM.
In earlier versions of ODM, MSTDC was required for database transactions. The Oracle 9.2 client was needed because it supported MSDTC. (Oracle 8 client did not support MSDTC).
In version 2006.5 of ODM, the requirement for MSDTC was removed. So any version of the Oracle client 9.2 or greater can be used.
One of the reasons for removing the requirement for MSDTC was that the Vista version of the Oracle 10 client did not work with MSTDC. Here is a description of the error we got when trying to use the Oracle 10 client and MSDTC.
Problem Description
When using TransactionScope in a .NET application running on the Windows Vista operating system the error ORA-00161: transaction branch length 101 is illegal (maximum allowed 64), source = ORA-00161: transaction branch length 101 is illegal (maximum allowed 64) occurs.
Environment (Hardware, Software, Technologies, etc.) Windows Vista Oracle NET Framework 2.0 Root Cause (if known) This is a known issue with Oracle, the DTC and Vista. In Vista, Microsoft expanded the contents of a private variable (XID) in the DTC. Unfortunately, this variable was also being used by Oracle to store their internal state information. With the expansion in Vista, plus the bits Oracle has been appending to it, the variable has exceeded the allowed size. Thus Oracle applications will fail on Vista.
ReSolution
At the present time there is no reSolution. This error will occur with the Oracle data provider, as well as the Microsoft Data Provider, as the Microsoft Data Provider implements the offending Oracle DLLs as well. Microsoft and Oracle are actively working on a reSolution to the problem. Since a complete rewrite of the Oracle client applications is a very large undertaking, Microsoft and Oracle have come up with a fix to resolve the issue. The Microsoft components will be released in Vista Service Pack 1 scheduled for release in Dec/Jan. Oracle will follow the SP1 release with their patch.
Keywords: None
References: None |
Problem Statement: The Aspen ODM editor displays the message User domain/username is denied Read access to object VersionRepository Controller as shown in the following screen capture: | Solution: This can occur if security has been enabled for the ODM system, yet the computer on which the ODM Editor is launched does not have the Aspen Framework Security client components installed. This can happen if the ODM Editor was launched via the smart client link on the ODM Web Manager. In such cases, the Aspen Framework Security client component must be manually installed on the computer.
Keywords: None
References: None |
Problem Statement: What does the error System.Xml.XmlException: Data at the root level is invalid. Line 1, position 1. mean when trying to configure an Aspen InfoPlus.21 Tag Alias in Aspen Manufacturing Master Data Manager (mMDM)? | Solution: When specifying the ?Connection String? property from the property pane, make sure you specify is the name of the server that hosts InfoPlus.21, not the ADSA data source name.
Depending on your network configuration, you can either specify a short computer name, such as INFOPLUS21, a fully qualified name like INFOPLUS21.corp.aspentech.com, or an IP address, 192.168.80.1.
Keywords: None
References: None |
Problem Statement: This Knowledge Base article shows how to view the Aspen Infoplus.21 ( IP.21) data in Aspen Web.21 through Aspen Operations Domain Model (ODM). | Solution: Below are the basic step-by-step instructions showing how to configure ODM to view the IP.21 data in Web.21.
1. ADSA Configuration on the Web.21 server should just be basic Web.21/IP.21 setup using Process Subscription Generic
2. Verify/do Web.21 Installation, alarm summaries, plots, tag searches, etc., should be functioning per standard Web.21 setup
3. Verify/do the ODM installation. This will be installed for you by the Web.21 installation. You can install this explicitly as well. After you've followed the basic installation instructions you should be able to run the Advanced Editor and you need nothing special to be loaded into the ODM in terms of classes or any other item for that matter.
4. Run the ODM Advanced editor and create a new Dynamic Data Source. The Dynamic Data Sources can be found under the Dynamic Data node in the Advanced Editor
a. Give the datasource a name and select the 'Details' tab
b. Select 'Historian' as the Data Source and be sure and drag it to the Member Communication Layers pane
c. Select the Process Data line in the Member Communication Layers pane so that you can edit the Communication Layer properties in the lower left hand pane.
d. Double click on the ConnectionString and add the name of the IP.21 node as a line in the text window
5. Create a Class with a dynamic data attribute
6. Create a new Equipment Item and add the class created in the previous step to the item.
7. Select the dynamic data attribute of the class in the equipment editing window and double click on the 'Value' property in the Properties pane.
8. Select the dynamic data source and enter a tag name into the 'Name' field in this editor window
9. In your Web.21 Graphics Studio project select the 'Use Operation Domain Model' option in the project properties. You can use 'localhost' as the server but choose the 'BPCWebAdmin' workspace. You could use other workspaces but you need to ensure the others exist which is beyond our scope for now.
10. Add a dynamic point to a graphic. On the 'Data' tab make sure 'Using Operations Domain Model' is checked. You can use the ODM browser to pick the attribute of the equipment we created in the previous steps.
11. Publish the graphic.
NOTE: Currently, this feature only works with the current data. Web.21 trend plots cannot get historical values using ODM Dynamic Data. There is an enhancement request in place to provide this functionality in a future release of ODM.
Keywords: None
References: None |
Problem Statement: Having installed AdoptOpenJDK (replacing Oracle's own Java product) or upgrading it to the latest version, initial testing passes. The search feature for the aspenONE Process Explorer (A1PE) users appears to work as does the manual indexing performed via the aspenONE Process Explorer Admin page. What you do note though (perhaps only after a period of time) is the failure of the daily scan to update the search index with any recent changes. What could explain this problem and what can be done to resolve it?
Reproduce the problem
Try to reproduce the problem by manually starting the scan process. To do so use a web browser running on the web server itself and (assuming you have the user credentials to do so) log into the AspenCoreSearch site with the following (case sensitive) URL:
http://localhost:8080/AspenCoreSearch/
On the AspenCoreSearch home page, click the Start link for the NPEScanData job. You will likely see the number 1 appear in the corresponding Errors column.
Review the AspenScheduler.log file updated when the error occurred. To do so click the Log link at the top of the AspenCoreSearch web page. You will likely see the following logged messages (or similar):
yyyy-mm-ddThh:mm:00,079 [AspenQuartzScheduler_Worker-7] INFO com.aspentech.scheduler.job.Job [] - Completed aspenONEAutoScanner...
yyyy-mm-ddThh:mm:11,940 [AspenQuartzScheduler_Worker-4] INFO com.aspentech.scheduler.job.Job [] - Starting NPEScanData...
yyyy-mm-ddThh:mm:11,949 [AspenQuartzScheduler_Worker-4] WARN com.aspentech.scheduler.job.Job [] -
Job: NPEScanData Received error report: IO Exception opening the URL :
http://localhost/ProcessData/AtProcessDataRest.dll/A1/ScanAllLocalDataSources?job=ItemReceiver1&url=http://localhost:8080/AspenCoreSearch/publish
java.io.IOException: Server returned HTTP response code: 401 for URL:
http://localhost/ProcessData/AtProcessDataRest.dll/A1/ScanAllLocalDataSources?job=ItemReceiver1&url=http://localhost:8080/AspenCoreSearch/publish
at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1900) ~[?:1.8.0_222]
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1498) ~[?:1.8.0_222]
at com.aspentech.scheduler.task.primary.AbstractDataRequest.readDataToItem(AbstractDataRequest.java:124) [aspenscheduler.jar:11.0.0]
at com.aspentech.scheduler.task.primary.DataSourceRequest.getRequest(DataSourceRequest.java:150) [aspenscheduler.jar:11.0.0]
at com.aspentech.scheduler.task.primary.DataSourceRequest.requestData(DataSourceRequest.java:128) [aspenscheduler.jar:11.0.0]
at com.aspentech.scheduler.task.primary.AbstractDataRequest.process(AbstractDataRequest.java:49) [aspenscheduler.jar:11.0.0]
at com.aspentech.scheduler.job.Job.process(Job.java:90) [aspenscheduler.jar:11.0.0]
at com.aspentech.scheduler.job.JobExecutor.execute(JobExecutor.java:57) [aspenscheduler.jar:11.0.0]
at org.quartz.core.JobRunShell.run(JobRunShell.java:202) [quartz.jar:?]
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:573) [quartz.jar:?]
yyyy-mm-ddThh:mm:11,949 [AspenQuartzScheduler_Worker-4] INFO com.aspentech.scheduler.job.Job [] - Completed NPEScanData...
yyyy-mm-ddThh:mm:00,000 [AspenQuartzScheduler_Worker-6] INFO com.aspentech.scheduler.job.Job [] - Starting aspenONEAutoScanner...
yyyy-mm-ddThh:mm:00,053 [AspenQuartzScheduler_Worker-6] INFO com.aspentech.scheduler.task.ItemDebug [] -
An additional observation you could make is that this problem is only apparent if you are using an AdoptOpenJDK version later that 1.8.0_181. Check your Java version, click on the Server Status link. If you have 1.8.0_202 or later then you will be suffering from a known issue which has the workaround re | Solution: below.
Wordaround
One simpleSolution is to uninstall your current version AdoptOpenJDK and instead install AdoptOpenJDK 1.8.0_181. This was the version QE tested by AspenTech and proven to work without this problem. If problems remain with this older Java version installed then do make sure this older version is indeed being used by AspenCoreSearch - again click on the Server Status link as described above.
If a later version of AdoptOpenJDK is required to be installed (perhaps to conform to your company's security policy) then you must implement the following configuration changes until an official software fix is available for aspenONE Process Explorer.
The followingSolution assumes that you have correctly installed AdoptOpenJDK following the knowledge base article: How to replace Oracle Java with AdoptOpenJDK Java on an existing MES V10.x installation
1. Open Internet Information Services (IIS) Manager on the web server, connect to the local server name, expand the tree to reveal the ProcessData application and enable the Basic Authentication in the Authentication feature. Having done so, you do not need to restart any service.
2. Use a web browser running on the web server itself and log into the AspenCoreSearch Scheduler site with the following (case sensitive) URL:
http://localhost:8080/AspenCoreSearch/scheduler
3. On this Scheduler Configuration page expand the NPEScanData job to reveal the Primary Workflow section.
4. Update the Primary Workflow Username/Password for NPEScanData job with known (good) user credentials of a Domain Admin account:
5. On this Scheduler Configuration page now expand the NPEScanFiles job to reveal the Primary Workflow section and update the Primary Workflow Username/Password in a similar way as for NPEScanData.
6. Save the changes
From this point on, the specified user account will be accessing ProcessData application. You can confirm this is working by clicking the Start link for the NPEScanData job. The Errors column should be clear of any number. You can then start the NPEScanFiles job to confirm this is also now working without error. If errors to occur then review AspenScheduler.log file as described above.
Fixed in Version
Defect 429084 - Cause of this defect has been identified as some classes we relied upon have been removed from the Core JVM as of AdoptOpenJDK 8u202.
Target V12.0 for fix.
Keywords: AdoptOpenJDKx86
AdoptOpenJDKx64
OpenJDK8U-jdk_x86-32_windows
OpenJDK8U-jdk_x64_windows
OpenJDK8U-jre_x86-32_windows
OpenJDK8U-jre_x64_windows
Enable daily file scan and synchronization at
Server returned HTTP response code: 401
References: None |
Problem Statement: If you are experiencing the following conditions in your CIM-IO GET records and the CIMIO_MSG.LOG file, then there could be a configuration issue in the DDS.CFG file:
Bad in the IO_DATA_STATUS field of the CIM-IO Get Record
Unknown data type in the IO_DATA_STATUS_DESC field of the CIM-IO GET record
Occurrence in the cimio_msg.log file for each tag that is bad: CIMRNI: DDSBldReply: Conversion Error on <tagname> dtype=1 DDS dtype=0 Status=23016 | Solution: Run the Fisher-Rosemount program, Configure RNI. This displays a lot of configuration information about the RNI. You are specifically interested in the DDS portion in the lower left corner. There is a comparison of the Total configuration of several parameters with the In Use parameters. If any of the parameters show that the In Use is equal to the Total, then that parameter needs to be increased using the Fisher-Rosemount file, DDS.CFG.
Here is an example excerpt from the Configure RNI file:
DDS
Total In Use
Contrs 30 30
Blocks 378 194
Data Pts 1000 801
Subscrip 1000 801
Sessions 6 1
In this case, the number of Controllers In Use is equal to Total and therefore needs to be increased.
Here is an excerpt from the corresponding example DDS.CFG file:
< DDS_Config 1 >
#
# $Id: DDS.cfg, v 1.6 2000/09/18 20:36:53
#Copyright 1993-1994 Fisher-Rosemount Systems Inc.
#
< MaxSessions 5 >
< DatabaseSizing >
< MaxSubscriptions 1000 >
< MaxDataPoints 1000 >
< MaxControllers 30 >
>
< UpdateRate1
< Seconds 1 >
< Milliseconds 0 >
>
< UpdateRate2
< Seconds 5 >
< Milliseconds 0 >
.
.
.
To carry on the example, the figure in MaxControllers needs to be increased from the original 30 to a larger number. Increase the value, save the file, and restart the RNI. Restart CIM-IO to RNI.
Keep in mind that these files are Fisher-Rosemount RNI files - NOT CIM-IO or CIM-IO to RNI files.
Keywords: conversion
23016
References: None |
Problem Statement: The v2006.5 release of Aspen Role Based Visualization (RBV) requires Microsoft's Sharepoint Server (SPS) v2007.
This is the first time that RBV has required v2007 of SPS
The RBV Installation manual Chapter-3 describes how to install RBV for the first time on a v2007 installation or SPS
Chapter-4 describes a combination of upgrading RBV and SPS in parallel, both from older versions.
We have seen several instances of users trying the Upgrade and having problems.
Unfortunately the problems will typically be a case of missing one small vital step in the SPS upgrade, resulting in a crash of the software without any error messages, and no easy or obvious way to recover. | Solution: Microsoft themselves strongly recommend, in their SPS installation guides, that their product be installed on a clean machine - meaning no previous version of SPS installed.
As mentioned above, missing one vital step in an attempted SPS upgrade can cause a crash without an error message, and usually no knowledge of which component is having problems
SPS has 3 components. The Software, the Registry and the Website(s), meaning that a recovery after such problems on a VM would be easy because you could just undo changes. However, although SPS is a pure Microsoft product, AspenTech does not support VM for their software such as RBV!
The bottom line is that although the Upgrade steps in Chapter-4 look simpler and shorter, we very strongly recommend, if possible, following Chapter-3 on a clean PC.
Keywords: None
References: None |
Problem Statement: This Knowledge Base article describes MS SharePoint/Aspen Role Based Visualization (RBV) design best practices that should be followed when designing your portal's website. | Solution: If a user needs to add several webparts to MS SharePoint/RBV portal, the best practice is NOT to add them all to just one site.
The disadvantages of adding too many webparts to one portal page are:
1. It would take too long to load.
2. It would take a lot of resources from the client machines because all the webparts are running in one window at the same time.
3. There is not enough screen area to keep all the webparts, and user has to do a lot of scrolling.
So the recommended way to add a lot of webparts is:
1. Divide the webparts into groups/categories. A group should have about 2 or 3 webparts.
2. Create a new site for each group above. Each of these new sites will show up as a tab on the SharePoint portal page. Use the group name as the name of the site.
3. Add the webparts to each of the newly created sites correspondingly.
Keywords: None
References: None |
Problem Statement: The v2006.5 release of Aspen Role Based Visualization (RBV) requires Microsoft's Sharepoint Server (SPS) v2007.
Although our knowledge base article 123923 strongly recommends using Chapter-3 to install on a clean PC, Chapter-4 describes a combination of upgrading RBV and SPS in parallel, both from older versions.
After completing the installation section, there is a section
Install the new Site Templates to Sharepoint 2007 and remove current Operations Navigator Area
The first two steps consist of copying files to a new location. The problem is that the files to be copied probably do not exist on the user's PC. | Solution: Please download the attachment to this article and extract the files to the locations defined in the Installation Manual.
Keywords: None
References: None |
Problem Statement: When using the Aspen One templates in Sharepoint, the left navigation bar appears hidden by default. Is there a way of changing this behavior, so that the left navigation bar will be visible to users when they first go to a screen in Operations Manager? | Solution: To change the behavior, you will need to modify the aspenONE Template. The following example describes how to change the Aspen One Pane template:
1) browse to directory C:\Program Files\Common Files\Microsoft Shared\web server extensions\60\TEMPLATE\1033\SPSASPEN1PANE
2) edit default.aspx and go the line number 107, it should read
<CUINAV:NavBarController id=NavBarTabControl
SourceXml=<Tabs><Tab Name='SharePoint' Id='webpartpagenavbar' Image='/AspenCUI/images/SharePointPortal.gif'/><Tab Name='Operations Manager' Id='NavBar1' Image='/AspenCUI/images/EnterpriseOM.gif'/></Tabs>
runat=server></CUINAV:NavBarController>
3) for each Tab, add the tag Pinned and assign the value true, like the following
<CUINAV:NavBarController id=NavBarTabControl
SourceXml=<Tabs><Tab Name='SharePoint' Id='webpartpagenavbar' Pinned='true' Image='/AspenCUI/images/SharePointPortal.gif'/><Tab Name='Operations Manager' Id='NavBar1' Pinned='true' Image='/AspenCUI/images/EnterpriseOM.gif'/></Tabs>
runat=server></CUINAV:NavBarController>
You will need to repeat that for other aspenONE templates in the same manner.
Keywords:
References: None |
Problem Statement: This Knowledgebase Article discusses how Aspen Role-Based Visualization consumes Token Licenses and how to monitor its usage via the WLMAdmin Tool. | Solution: In V7.1 of Aspen Role-Based Visualization, Tokens are consumed at a rate of 1 Tokens per every 3 users. Usage can be tracked by monitoring the SLM_ASPEN_VF key in the WLMAdmin Tool. In the example below, we can see 3 client connections:
Therefore, the consumption will be 1 token:
Please note that unlike other Aspen products, all tokens and connections are tracked under the same account (in this example qapart), which is the same account running the Aspen RBV Licensing Service under Windows Services on the Aspen Role-Based Visualization server:
Keywords: Aspen Role-Based Visualization License
RBV
SLM_ASPEN_VF
References: None |
Problem Statement: Aspen Operations Dashboard uses a 3rd party graphics package called RTView. According to the documentation, RTView application allows attachment of data to OSIsoft PI data source.
Is there a way to attach dashboards (built in Aspen Operations Dashboard RTView) to OSIsoft PI data source? | Solution: OSIsoft PI data source requires a separate license which is not available with RTView application provided with Aspen Operations Dashboard. Therefore, it is not possible to use this service with the dashboard's built-in Aspen Operations Dashboard (RTView).
Keywords: Aspen Role-Based Visualization
References: None |
Problem Statement: This Knowledge Base article shows how to view PDF reports from inside Aspen Role-Based Visualization. | Solution: There are two ways to view PDF files inside RBV:
1. Viewing PDF reports from the OpsNav site:
a) Create a web directory or a web site.
b) Place the PDF reports there.
c) Use ODM Editor to add URL class that points to the PDF reports.
2. Viewing PDF reports from a webpart:
a) Create a web directory or a web site.
b) Place the PDF reports there.
c) In RBV, add Aspen IFrame webpart,
d) Click Modify webpart
e) Put the URL of the PDF document in the Application Link field on the right, then click OK to finish.
Keywords: None
References: None |
Problem Statement: This Knowledge Base article shows how to launch a web page from an RTView control such as a button, using the drill down capability of RTView. | Solution: To launch a browser window, use the Define Command property of your graphical object and select System Command. Use the Open Browser type and type in your http url.
The browser will be launched as a separate window - this is a limitation of RTView version 3.0d1.
Please note that Execute URL is used for running cgi scripts or jsp, not for bringing up an html page.
Keywords: None
References: None |
Problem Statement: This Knowledge Base article provides steps to resolve Access Denied and other error messages users might encounter when trying to save dashboard files to the RTView folder. | Solution: 1. Go to the RTView folder under <drive:>\...AspenTech\Role-Based Visualization\RTView
2. Right-click and go to Properties
3. Select the Security tab
4. Click the Add button to add the Everyone group to the list of groups. Take default permissions settings for the Everyone group.
5. Close the Properties window
6. Restart the IIS Admin service
7. Now, try saving your dashboard display file again from the Dashboard Editor
8. If the problem persists, add the IIS account: IUSR_<Computer_name> to the Security tab of the RTView folder
Keywords: failed
save
unable
References: None |
Problem Statement: An Aspen Role-Based Visualization (RBV) site imported from another node generates an error message: style is null or not an object. Is there a way to move or import an RBV site from one node to another? | Solution: There is no way to move or import an RBV site from one node to another. The best way to transfer an RBV site from one node to another is to repeat the original configuration steps performed on a test machine or development machine.
Here are the reasons why:
1. Moving an RBV site from one node to another node is just like doing Shallow copying. There are a lot of components that won't get moved.
This approach only works when you have simple sites that have simple webparts, simple contents. So when the target sites are broken after a Move, you have to figure out what components got moved and what didn't. That is a very time-consuming and difficult process.
2. Configuring RBV from scratch on the production machine should take much, much less time and headache than trying to debug a broken site after you moved it. Especially, since you already did it in the test machine. Just duplicate the steps.
So, due to the limitation of Microsoft's tools to move sites, it is recommended that you install RBV on the production server, and repeat the steps on the production box that you took when configuring RBV on the test box. This is a proven method. The configuration process should not be very time-consuming because you just duplicate the steps performed on a test box.
Keywords: SharePoint Admin tools
OpsNav
Operations Navigator
Javascript function initNavigatorUI()
References: None |
Problem Statement: Aspen Operations Dashboard uses a 3rd party graphics package called RTView. RTView allows attachment of data to TIBCO Enterprise Message Service (TIBCO EMS) (reference on SL website: http://www.sl.com/.videos/training/RTView_Training_DataSources_TIBCO_EMS.pdf).
Is there a way to attach Aspen Dashboards (built in RTView) to TIBCO EMS? | Solution: TIBCO Enterprise Message Service requires a separate license which is not available with RTView provided with Aspen Role-Based Visualization. Hence it is not possible to use this service with dashboards built in Aspen Operations Dashboard (RTView).
Keywords: None
References: None |
Problem Statement: When configuring deployment variables as part of the post installation configuration of Aspen Role-Based Visualization (RBV) I get an error message The resource object with key 'HelpMenu_HelpLinkText' was not found. | Solution: This problem can arise due to a confusion as to which SharePoint web site to use for configuration. Part of this is done on the SharePoint Central Administration site and part on the SharePoint Team site that you are using.
After installing and deployingSolutions to the SharePoint Server the features need to be activated. If you activate these on the SharePoint 2010 Central Administration site you may get the error message. Ensure that you have activated the features on the SharePoint web site that you have created (your Team site). You should then be able to configure the deployment variables.
Keywords: Resource object not found
HelpMenu_HelpLinkText
Sharepoint
References: None |
Problem Statement: This Knowledge Base article shows how to change the Fonts style, size and color in Aspen Operations Navigator. | Solution: In order to customize the Fonts style, size and color in Operations Navigator, proceed as follows:
· Go to C:\Program Files (x86)\AspenTech\Role-based Visualization\Navigation\Web
· Open “NavStyle.css” file in Notepad
· Change font attributes based on your preference and save the file.
Keywords: None
References: None |
Problem Statement: This Knowledge Base article shows how to change the size of the Aspen Operation Navigator. | Solution: The size of the Operation Navigator can be changed as follows (see screen captures below):
1. Click Site Actions/Edit Page
2. Click Edit Web Part
3. Edit web part’s Height and Width in the far right pane
Keywords: None
References: None |
Problem Statement: Is there any documentation for Aspen Operations Dashboard that explains how to use it? | Solution: Aspen Operations Dashboard contains a 3rd party component, called RTView, licensed to AspenTech by the SL Corporation. It comes with its own documentation which explains how to use it.
The SL Documentation can be found in the following location on your Aspen RBV server:
C:\Program Files\AspenTech\Role-based Visualization\RTView\docs
Clicking on the DOC.html files opens a browser based User Guide:
Keywords: None
References: None |
Problem Statement: Some customers have reported intermittently seeing a process on their SQL server that is blocking other processing from running, most often messing up the backup processes. It's hitting the RTView Database, and is showing its application as JavaService. For some reason, it's not closing out transactions which results in a locked process in SQL Server.
This Knowledge Base article answers the following question: How do I turn off the history writes to RTView History Database? | Solution: In order to turn off the history writes to RTView History Database, please do the following:
1) Start Historian (command: run_historian)
2) Click 'Stop Storing Data'
3) Click 'Save' and 'Exit'
4) Stops all database 'writes' to RTView historian tables in the SQL Server database.
NOTE: You can always turn off the history writes by turning off the Historian service.
Keywords: None
References: None |
Problem Statement: This knowledge base article explains why the error
Page cannot be displayed
may be returned when attempting to access an Operations Navigator link. | Solution: First, verify whether or not you are able to access the Operations Navigator page directly using this link.
http://ServerName/VisualizationNavigation/OpsNavBrowser.aspx
If the page is not accessible through the link above, substitute the IP address for the server name to see if the link then works.
If the Operations Navigator page opens with one of the aforementioned links then open the portal and click on the Operations Manager tab. When the Aspen Operations Manager home page loads, click on Administration on the right top corner then click the Deployment Variables tab. Within the table, you should see a row with the name deployment.navigator.servername.
Note: You may need to go to Page two depending on how many content packs have been installed.
Check the checkbox of that row and click Edit. In the Variable Value field, enter the IP address or correct server name (depending on which link worked above) and click Add. Now, click on Return to OM-Home on the right top corner then click on Operations Navigator tab.
At this point, you should see the Operations Navigator tree show up within the portal.
Keywords: None
References: None |
Problem Statement: When you use a web part page as a content page for the Operations Navigation site (in order words, when you use the ODM editor to add url attribute to the hierarchy nodes and that url points to a web part page in a Sharepoint library), You will have the problem of nested heading. As show below:
This problem is caused by the default master page. The default master page is used in Sharepoint 2007.
Sharepoint 2003 does not use master pages; so this problem does not occur in the older RBV versions (prior than RBV 2006.5). | Solution: To resolve this problem, you need to install theRBV Master PageSolution. This SharepointSolution, once installed and deployed, will provide a feature to change the default Master page to an RBV custom master page. The new RBV custom master page will remove the nested heading above.
Step by step installation:
1) place both Aspentech.RBV.Solutions.RBVMasterPage.wsp and InstallAppSolution.bat files in the same folder in the Sharepoint server machine.
2) Execute InstallAppSolution.bat to install the Aspentech.RBV.Solutions.RBVMasterPage.wspSolution into Sharepoint.
3) Then deploy the Aspentech.RBV.Solutions.RBVMasterPage.wspSolution using the Central Admin page as usual.
4) Since the heading-less master page does not have any headings, so it is hard to navigate within the site. Therefore, we need to create a separate site to and install the headingLess master page in that site. Create a sub site under the Ops Nav site (remember it should be a sub site of the Ops Nav site, NOT a sub site of HOME site). Let's call this new
Sub site Content Site.
5) Now, in the Content Site , create a document library with type of Web part page. This library will hold the content pages that you want to use as the content of the Ops Nav
Site.
6) You can now activate the RBV MasterPage Change feature in the Content Site as follows:
This feature will replace the default master page with the RBV header-less master page; and therefore, fix the nested heading problem.
If you deactivate that feature; It will again restore the default master page.
Note that, when that feature is activated, it is hard to navigate around the Content Site because of you have no navigational links. You can get to the site settings section of Content Site by using the url as follows:
http://.........../Content Site/_layouts/Settings.aspx
Once you are in the Site Settings section of the Content Site, you can deactivate the above feature to restore the default master page.
NOTE: Please do NOT activate CUI Navigation Bar as this may cause Error on webpage error to occur.
Keywords: Sharepoint Nested Headings Menus Master Page RBV
References: None |
Problem Statement: How to retrieve a Word document and activate it using a dashboard object such as a button? | Solution: Bringing up a word document from a remote host is not possible, either in v3.0d or even in the latest version of RTView, because there is no way to invoke a word document from a command in a browser.
However, if you have a URL that a user can execute instead that will download the document, then you should be able to create a button object and make it call the URL using executeURL command (if it is a jsp or cgi script) or openBrowser command (if is a standard html page).
These commands may even exist in older versions of RTView, such as v3.0d.
Keywords: None
References: None |
Problem Statement: How to configure OpsNav for access to more than one ODM Database? | Solution: Let's say that you have created four separate ODM workspaces: ODMDB1, ODMDB2, ODMDB3, and ODMDB4. Under the ..\Program Files\AspenTech\Role-based Visualization\Navigation\config directory, edit NavigationRoleConfig.xml. You will need to add new code to point the Navigator to the four workspaces:
<Roles default=Authenticated Users>
<Role name=Authenticated Users default=Default allowedit=true>
<Navigator name=?ODMDB1?><![CDATA[AspenTech.ODM://ODMDB1?hierarchy=DB1Hierarchy]]></Navigator>
<Navigator name=?ODMDB2?><![CDATA[AspenTech.ODM://ODMDB2?hierarchy=DB2Hierarchy]]></Navigator>
<Navigator name=Default><![CDATA[AspenTech.ODM://Published?hierarchy=S95]]></Navigator>
<Navigator name=Default (Editable)><![CDATA[AspenTech.ODM://BPCWebAdmin?hierarchy=S95]]></Navigator>
<Navigator name=Materials><![CDATA[AspenTech.ODM://Published?hierarchy=Inventory]]></Navigator>
<Navigator name=Materials (Editable)><![CDATA[AspenTech.ODM://BPCWebAdmin?hierarchy=Inventory]]></Navigator>
</Role>
</Roles>
Run iisreset and the new options will appear under the View button of OpsNav.
The limitation of thisSolution is that you will be able to view only the run time version of the ODM databases, not the published version.
Keywords:
References: None |
Problem Statement: How can I link an AspenONE Process Explorer (A1PE) Trend Plot to a node in Aspen Operations Navigator? | Solution: Both trends and graphics can be linked to a node in Aspen Operations Navigator via a URL. However, as of Aspen Role-Based Visualization version 8.7, a new parameter must be added to the URL when linking an OpsNav hierarchy node to the standard aspenONE Process Explorer plot file. The name of the parameter is outsidea1=RBV.
Here is an example of a URL that will properly link an A1PE plot file to a node in Aspen Operations Navigator:
HTTP://SERVER/processexplorer/webcontrols/PBPlots.asp?PlotFile=Public/TRENDPLOT.xml&outsidea1=RBV
SERVER - your RBV server name
TRENDPLOT.xml - your aspenONE PE plot file name
NOTE: The outsidea1=RBV parameter can also be used to hide all of the options on the aBAR of the a1PE trend plot except for the Replay button and the Show/Hide button.
uBAR and aBAR are visible.
After applying the outsidea1=RBV only the Replay button and the Show/Hide Options button are visible.
Keywords: outsidea1=RBV
References: None |
Problem Statement: The Operations Navigator is displaying text instead of working links. | Solution: Open IIS Manager and navigate to the Sites - Default Web Site - AspenCUI - Controls - Runtime - 8_0
Right click on the treeview.htc file and select Browse
If the following error displays, then the .htc file extension needs to be defined and set to Allow
Under AspenCUI Features, select Request Filtering
Right click, and select Allow File Name Extension
Add the desired file extension name. In this case it is .htc. Select OK
Do an iisreset in a command prompt, and clear the cache of the browser before testing the change.
Keywords: IIS
file extension
treeview
.htc
OpsNav
Operations Navigator
References: None |
Problem Statement: How do I hide the SharePoint Ribbon menu in Aspen Role-Based Visualization (RBV) V8.0? | Solution: In Aspen Role-Based Visualization version V8 there is a web part called SharePoint Ribbon Visibility Control that provides a button (in the right upper corner) allowing you to hide the ribbon, as shown on screen captures below.
Keywords: None
References: None |
Problem Statement: This Knowledge base article shows how to disable cookie creation for Operations Navigator (OpsNav) to stop the Navigator showing invalid value next to its name in RBV. | Solution: Aspen Operations Navigator tree state is saved whenever the user exits Internet browser. Most of the time this is desirable behaviour but in some cases it may lead to the Navigator showing invalid value next to its name in RBV. One way to resolve this issue is to disable cookie creation for OpsNav. To do so, proceed as follows:
1. Go to C:\Program Files\AspenTech\Role-based Visualization\Navigation\Web
2. Make a copy of web.config as a backup.
3. Open the web.config in notepad, and goto the bottom of the file. You should see a section as follows:
                       <appSettings>
                               <add key=CompactMode value=True/>
                               <add key=dataSet1.CaseSensitive value=False/>
                               <add key=dataSet1.DataSetName value=NewDataSet/>
                               <add key=dataSet1.EnforceConstraints value=True/>
                               <add key=dataSet1.Namespace value=/>
                               <add key=dataSet1.Prefix value=/>
                               <add key=OpsNavBrowser.SaveTreeStateAsCookie value=true/>
                               <add key=StatusIndicator.ForceDemandReadOnUpdate value=false/>                       Â
                 </appSettings>
You only need to change only one line: change the “SaveTreeStateAsCookie� from true to false. By default it is set to true.
Keywords: None
References: None |
Problem Statement: This Knowledge Base article answers the following question:
Is it possible to develop Excel reports using RBV, mMDM and Aspen Excel COM Add-in with S95 aliases? | Solution: For the Add-in to support the S95 tag aliases, the Process Data.net must support it. Unfortunately, the Process Data .Net component does not expose S95. It has a shell for it but no implementation. So, the answer to the above question is that it is not possible to develop Excel reports using Aspen Excel COM Add-in with S95 aliases. In other words, the COM Add-in does not support s95 tag aliases at this time.
An enhancement request for this functionality has been submitted; if it is approved, it will be implemented in a future version of the COM Add-in
Keywords: SharePoint Excel Services
publish
publishing
spreadsheets
References: None |
Problem Statement: How do I change the default icons in Aspen Operations Navigator and mMDM? Where are they stored? Is it possible to change the default icons used by the equipment items to icons of my own design? | Solution: Aspen Operations Navigator hierarchy tree is built in Aspen Manufacturing Master Data Manager. Its equipment items are represented by icons that are referenced through class items' property called ImageName, as seen on the screen capture below.
To change the default icon used by a specific equipment item in mMDM, click on the pull down list next to the ImageName and select a new icon from the list.
If you would like to add your own icons to the list, navigate to
C:\inetpub\wwwroot\AspenTech\AspenCUI\images\Selector
directory on the web server and copy your own icon(s) there.
If you would like to know the name of the icon a particular equipment item is using, right click on it in the Operations Navigator, select Properties from the context menu and view the Address (URL) item, as shown below.
http://win-2cpp5dupclf/AspenCUI/images/Selector/S95EHArea.gif
To use your own icon in place of the default icon (S95EHArea.gif in this example), simply rename the default icon to something else and change the name of your icon to the name of the default icon.
Keywords: None
References: None |
Problem Statement: How do I hide the AspenONE Process Explorer (A1PE) icons on the aBar when displaying a graphic via Aspen Role-Based Visualization (RBV)? | Solution: As of Aspen Role-Based Visualization version 8.7, a new parameter, called outsidea1=RBV, can be used in the URL linking an A1PE graphic to an Aspen Operations Navigator node to hide all of the options on the aBAR except for the Replay button and the Show/Hide button.
Here is an example of a URL that will properly hide the A1PE aBar icons in Aspen Operations Navigator:
http://SERVER/processexplorer/WebControls/PBGraphics.asp?outsidea1=RBV&File=Public/Graphic1.json
SERVER - your RBV server name
Graphic1.json - your aspenONE PE graphic file name
NOTE: The
uBAR and aBAR are visible.
After applying the outsidea1=RBV only the Replay button and the Show/Hide Options button are visible.
Keywords: outsidea1=RBV
References: None |
Problem Statement: This Knowledge Base article explains why users are unable to save data source information for SQL in the RTView Builder if they have Java SE 8 JDK installed on their system. | Solution: Starting with Java SE 8, the JDBC-ODBC Bridge is no longer included with the JDK. The presence of the JDBC-ODBC Bridge is required by the RTView Builder to be able to save SQL data source information in the Builder's Options dialog.
Please follow the link below to read the announcement by Oracle about the removal of the JDBC-ODBC Bridge from Java SE 8 JDK:
https://blogs.oracle.com/Lance/entry/removal_of_the_jdbc_odbc
If you encounter this issue, please install the recommended version of Java (Java 7 update 51), which can be downloaded from here:
http://www.oracle.com/technetwork/java/javase/downloads/java-archive-downloads-javase7-521261.html
Keywords: driver missing
References: None |
Problem Statement: The Aspen Role-Based Visualization Installation Guide contains a section called Planning for Implementation. Part of this includes instructions on Creating the Operations Navigator Site.
After creating the site page and navigating to it you may see an error Automation server can't create object when loading the page | Solution: This problem may well be resolved by adding the URL of the SharePoint web application to the trusted site list in IE.
In fact many Sharepoint Portal problems should cause the user to check whether the Portal URL has been added to the trusted site list.
Keywords: None
References: None |
Problem Statement: Role-Based Visualization (RBV) virtual directories will not be created if Manufacturing products were installed on the machine prior to installing RBV. In order to connect to RBV, users will need to create the missing directories. | Solution: This issue will be resolved in v2004.2. However, users of both v2004 and v2004.1 will need to execute a script in order to properly create the missing virtual directories. The steps are:
Open Windows Explorer and browse to the directory <drive>:\Program Files\AspenTech\Role-based Visualization\SharePoint\bin
Double-click on the file CreateVirtualDirectories.vbs NOTE: If you are unable to find the vbs script in the above referenced directory, it is also attached to thisSolution
After the script completes, reboot the machine
Go to Start | Run | inetmgr and verify that the following two virtual directories have been created: RBVAdmin and AspenSPS
Keywords: File Not Found
Server Error in '/_layouts/RBVAdmin' Application
Exception Details: Microsoft.SharePoint.Portal.SiteData.AreaNotExistException: Category Not Found
References: None |
Problem Statement: The Operations Navigator content will not load, but removing the appended portion to the fully qualified name resolves the issue.
Example:
Does not work: joe-vm.aspentech.com:88
Works: joe-vm:88 | Solution: Access Sharepoint Administrator
Select Application Management option and ?Configure alternate access mappings
Select the portal that users will be accessing, not the Admin portal
Click the OK button
Select ?Edit Public URLs
Modify the Intranet box to include all of the content of the Default box, but change to the fully qualified name
Save the changes
Keywords: sharepoint
mappings
fully qualified name
Ops Nav Content
Operations Navigator
References: None |
Problem Statement: Aspen Role-Based Visualization dashboards do not update after implementing record level security. They do update when the record level security is removed. | Solution: Record level security settings are saved in the Aspen InfoPlus.21 (IP.21)snapshot. Therefore, the user account running both the XML Server service and the Dashboard Image Server service must have access to the IP.21 database (it must be a member of a role that permits such access).
To resolve this issue, change the XML Server service and the Dashboard Image Server service to run under the same account that runs IP.21 Task Service.
NOTE: After the change, you may have to copy the license KEYS file from the Program Files\AspenTech\Role-based Visualization\RTView\Config directory to the Home directory of the account running the above-mentioned services (such as C:\Documents and Settings\Default User). This is described in Aspen KB article # 122506.
Keywords: None
References: None |
Problem Statement: When a user clicks on a node of the Aspen Operations Navigation tree that points to a URL, the Aspen Operations Navigation always displays the page in the right pane.
Sometimes though, it is desirable that the application opens in a new window. A workaround is required to make that happen. | Solution: The following workaround will use javascript to launch the new window :
1)In the Microsoft Sharepoint portal, create a new ?Web part page? in a document library.
(you need to create one if there is no existing library).
2)Add a ?Content Editor Web Part? to the above page.
This Content Webpart allows to add the javascript that can launch the new window.
3)On the webpart, do ?modify shared Web Part?.
4)On the right pane of the webpart, you will see ?Source Editor? button, click on it.
An editor will open. Enter the following javascript to launch the new windows:
<script>
window.open('http://www.aspentech.com','','scrollbars=no,menubar=no,height=600,width=800,resizable=yes,toolbar=no,location=no,status=no')
</script>
Please modify the parameters of the above javascript to fit your needs. (you can also add some HTML tags in that editor if so you want).
5)Using Aspen mMDM/ODM configure the Aspen Operations Navigation to point to this page.
Keywords: Java, frame, script
References: None |
Problem Statement: Web pages can easily be built for RBV containing dashboard controls to display key process values. These controls can be updated via OMII InfoBus; a new message will automatically be sent to the control, containing an updated value when the process value changes. These types of controls can be made reusable by specifying the message subject name in the URL for the page containing the control.
This is an example for creating a generic dashboard graphic in Role Based Visualization (RBV) so it can be re-used. Using Operations Navigator you can then pass in a subject for RV to subscribe to. This enables you to create one dashboard and reuse it with similar equipment. | Solution: TheSolution consists of an ASP page with a dashboard control embedded and a dashboard.
Part 1 - Create a dashboard using the dashboard editor. Add substitution variables for the RV subject name.
Note: Since you cannot have an . in the substitution value, the subject has been split in two. Subject HI.SJB is passed as SubjectPart1=HI and SubjectPart2=SJB
The attached sample RTV file only includes one object with one value.
<?xml version=1.0?>
<rtview
xmlns=www.sl.com version=3.0>
<model file=com.sl.gmsjrtview.m_basemodel width=576 height=432 bgColor=13 bg3dFlag=1 bgGradientFlag=0>
</model>
<object name=N9 class=obj_meter03 y=26.5 x=34.625 scale=3.81491 bgVisFlag=1 bgColor=13 bgGradientFlag=0 bg3dFlag=1 valueNoAlarmColor=2 valueHighAlarmColor=1 valueHighAlarm=300 valueMin=0 valueMax=400 label=Some Value labelTextColor=7 labelTextHeight=1.25 labelTextFont=1 valueFormat= valueDivisor=0.0 valueTextFont=1 valueTextHeight=1.25> <vardef varname=value dsstring=rv $Subject1.$Subject2 * * Value/> </object>
</rtview>
Part 2 - Modify the sample ASP page.
1. The sample ASP page has two substitution parameters but more can be added.
2. Update the file name in the ASP page to point to your custom dashboard
When you load the ASP page you will pass in the subject as part of the query string.
The complete URL for this example is:
http://omspsea.corp.aspentech.com/rbvrtgraphics/sbdbparam.asp?SubjectPart1=HI&SubjectPart2=SJB
Keywords:
References: None |
Problem Statement: This article explains how to open Operations Navigator if it cannot be opened or is not visible from within Aspen Role Base Visualization (RBV). | Solution: You can start Operations Navigator by entering the following URL into your web browser.
http://localhost/VisualizationNavigation/OpsNavBrowser.aspx
You can also start Operations Navigator directly from IIS:
Go to Default Website --> VisualizationNavigation , right click on OpsNavBrowser.aspx and select Browse. This opens an Internet Explorer page with the same URL as mentioned above.
Keywords: Ops Nav
RBV
References: None |
Problem Statement: A new web part, called SharePoint Ribbon Visibility Controller, has been added in the Aspen Role-Based Visualization V8.0.
This Knowledge Base article describes the features of this new Aspen RBV web part. | Solution: Here is a summary of features of this new Aspen RBV web part:
Aspen SharePoint Ribbon Visibility Controller web part is an invisible web part that, when added to the RBV home page, creates a button on the right hand side of the page allowing users to hide the SharePoint Ribbon (see the screen captures below).
When the web part is added to a page, the default state is Always show the ribbon.
Once changed by the user to Always hide the ribbon, the state is written to a cookie and it persists only for the duration of the session.
When the session ends, the cookie is deleted and when the new session is started the default state of the web part is again set to Always show the ribbon.
NOTE: Currently, there is no way to set the state of the ribbon to persist beyond a single session. An an enhancement request has been submitted to add this functionality in a future version of RBV
Keywords: SharePoint Ribbon Visibility Controller
References: None |
Problem Statement: Operations Dashboard can communicate to several different data sources, including JDBC\ODBC data sources. If a dashboard is unable to display data, here are some steps that can be used for troubleshooting the connection. | Solution: Go to Tools | Options within the Dashboard Editor to confirm that the JDBC/ODBC data source is still defined. Does the name of this datasource match the name of the DSN defined on the Role-Based Visualization server? (To verify this, go to Start | Settings | Control Panel | Administrative Tools | Data Sources (ODBC), then verify the DSN exists on the System DSN tab.)
Look in the following logs for any informative messages: \Program Files\Aspentech\Role-Based Visualization\RTView\Aspen\XMLServer_stdout.log \Program Files\Aspentech\Role-Based Visualization\RTView\Aspen\XMLServer_stderr.log
There are some useful flags that may help you debug why the ODBC connection is being lost: -sqltest -sqltime -verbose
-sqltest and -sqltime will tell you more about the type of sql queries you are making and the length of time it took for the queries.
-verbose should give you more debug information
If you add these to the XML Server Window Service script (CreateServices.bat) and reinstall the service, you may see some useful information in the above mentioned log files.
Use ODBC tracing There may be additional debugging options available with the ODBC or JDBC drivers. For example, with ODBC, you can turn on tracing from the Tracing tab on the ODBC Admin window. Note this can generate a big log file very quickly.
Also, use XML Server flags to automatically reconnect if the ODBC connection is lost. By default the XML Servers do not reconnect to the database, once the connection is lost. The dbretry and dbfailedlimit flags are used to automatically make the reconnect attempts.
To set the time interval for retry attempts, use the flag:
dbretry (milliseconds)
(The default is -1, which disables this feature.)
To specify the number of consecutive failed SQL queries after which to close this database connection and attempt to reconnect:
dbfailedlimit (number of failed queries)
(The default is -1, which disables this feature.)
Add these flags to the RVOPTIONS.ini files read by the XML Server and Graphics Viewer. These files are located in the ...\Aspen and ...\lib subfolders under the {drive}:\Program Files\Aspentech\Role-Based Visualization\RTView. The flags can also be used as command line options when starting the XML server directly from a DOS prompt. (Note: these flags are to be added to the RVOPTIONS.ini file, not the XMLSERVER.ini.) An example of the RVOPTIONS.ini entries would be:
dbretry 30000
dbfailedlimit 20
This example will set the interval between reconnect attempts to 30 seconds and will not close the connection until 20 consecutive unsuccessful attempts have occurred.
Keywords: command center
sql server
oracle
ms access
References: None |
Problem Statement: Can I Install Aspen Role Base Visualization from the 32 bit DVD 2 or DVD 2T on a 64bit machine? | Solution: No, if you have a Windows 64-bit Operating System, you have to install Aspen Role Base Visualization using the Aspen Manufacturing and Supply Chain DVD 2 - 64-bit.
Keywords: RBV installation V7.2 V7.3
References: None |
Problem Statement: This article assumes the fairly normal situation of a Server machine with Microsoft Sharepoint etc., installed on it and a remote client logging in using a 'user' account with non-administrative privileges.
Upon login, Sharepoint comes up successfully with tab options including Operations Manager.
Clicking on the Operations Manager tab causes the following message to appear
Web Parts Maintenance Page : If you have permission you can use this page to temporarily disable Web Parts OR Remove Personal Settings.
Adding the User account to the Sharepoint Admin Role does not help. However, adding the User to the Admin User Group on the 'Server' allows access to Operations Manager. | Solution: Aspen Technology recognizes that IT departments within each company have different requirements and plans to lock away as many files as possible from non-administrative user accounts.
Unfortunately the above scenario is an indication that the web server has been locked down to a certain level such that a domain user will not have read access permission to any Aspen virtual directory.
TheSolution is to add ?Authenticated Users? to the top level Aspen directory, e.g. AspenCUI, Role-based Visualization, and give it the minimal read access.
Keywords:
References: None |
Problem Statement: When adding a Web Part to the portal you may encounter the error :
The following file(s) have been blocked by the administrator:
For example, if you added an Aspen Process Explorer plot you might see :
The following file(s) have been blocked by the administrator: /PEPlot.asp | Solution: The problem andSolution involves configuration within MS-Sharepoint.
Within Sharepoint, go to :
Administrative Tools | Central Administration | Security Configuration | Managed Blocked File Types
Look for the blocked extension, (.asp in the example above)
Remove the offending extension (.asp) from the list of blocked file types
Click OK
Keywords:
References: None |
Problem Statement: Often times in a production environment, one computer is shared by several users, each one launching their own Internet Explorer instance. Is it possible to see the logged in user on the IE title bar to allow an easy switch between the different IE instances? If so, how can this be done? | Solution: Yes, this can be done by configuring each individual web page. However, please note that this is a custom configuration which may cause the next RBV/SPS upgrade to not update those files.
The files that need to be modified are listed below:
1) in the C:\Program Files\Common Files\Microsoft Shared\web server extensions\60\TEMPLATE\1033 directory, find all the files named default.aspx with the word: </Title>, there should be about 13-15 instances of these files
2) add the following before </Title>: [<%= Request.ServerVariables[?AUTH_USER?] %>]
Keywords:
References: None |
Problem Statement: When attempting to display an Aspen Role-Based Visualization (RBV) page which contains an Aspen IP.21 Process Browser web part, users might see the following error: Missing server group information for application Aspen IP.21 Process Browser | Solution: This error occurs if a connection to at least one Aspen IP.21 Process Browser server has not yet been defined. To define that connection, please use the following steps:
1. From the Home (Team Site) tab of the RBV Portal, select the Site Actions link in the right upper corner of the IE browser and then click Site Settings
2. Under aspenOne Administration follow the Deployment Variable Configuration link
3. Click on the IP21 Browser Server Group and then click on New (Server Group Item)
3. In the Location, type the location of Aspen IP.21 Process Browser server (the name is only for reference, so it does not have to be the node name)
5. In the Value field, specify your Aspen IP.21 Process Browser server name
6. Press OK to save the entry
Note: Repeat the above steps if multiple Web.21 servers will be providing content to the Web.21 web parts.
7. Return to the Operations Manager sub-area that previously displayed the error to confirm that it is now functioning properly.
Keywords: configuration problem
SPS
deployment variables
References: None |
Problem Statement: This Knowledge Base article provides steps to resolve the following error:
Unable to connect publishing custom string handler for output caching.
which may be encountered in the application section in the Event Viewer. | Solution: A quick Google search shows that this is a common error message caused by MS SharePoint?s inability to handle a web part on your portal page which uses a custom web service.
Here?s the URL to the note explaining the cause of this error, and its content:
http://www.sharepoint-insight.com/2009/01/11/how-to-solve-unable-to-connect-publishing-custom-string-handler-for-output-caching/
If you are getting ?Unable to connect publishing custom string handler for output caching? error in your Event log then it is because of a custom web service you have installed on your SharePoint server. Reason for this error is that you have a web part on your portal page which uses the custom web service. Now, since SharePoint uses output caching for the web pages to optimize the rendering experience and fast delivery of unchanged pages therefore, publishing infrastructure of SharePoint tries to access the web service through your web part and due to any issue in your service, it starts generating this error.
To resolve the error, edit the web.config of custom web service (Do not edit your SharePoint Web application web.config) and make sure you have following under httpModules node which is located under system.web node.
<remove name=?PublishingHttpModule? />
Also, please see
http://bloggingabout.net/blogs/rick/archive/2008/06/04/unable-to-connect-publishing-custom-string-handler.aspx
..and several other similar notes posted on the web.
Keywords: None
References: None |
Problem Statement: Is it possible to open a new window/tab for specific links in the Aspen Operations Navigator? | Solution: In Aspen Manufacturing Master Data Manager (mMDM) configure a URI class. When configuring/resolving the URI, have the link route to a blank asp page which is configured to use javascript functionality to open the main page in a new window/tab within Internet Explorer.
For example, configure the mMDM URI link to http://<servername>/reroute.asp
Within the reroute.asp page, you could use the following function to open the desired page in a new window:
window.open(http://<servername>/desiredpage.xlsx,_blank);
where the _blank parameter opens the page in a new window.
Keywords: javascript
mMDM
ODM
URL
reroute
Web21
OpsNav
References: None |
Problem Statement: AspenTech web applications use Port 80. However, Microsoft SharePoint Server 2010 and Sharepoint Foundation 2010 are also designed to use port 80 and they do not let other web applications share their port.
Therefore, it is necessary to install MS SharePoint Server 2010 or Sharepoint Foundation 2010 on a different port than Port 80. Otherwise, SharePoint will block any requests to AspenTech web applications.
Aspen Role-Based Visualization Installation Guide contains the following note:
.. if you install Sharepoint Foundation 2010 with the “basic configuration” (meaning no external SQL database is used), a default web application of port 80 will be created for you, and you will need to do one of the following to change the port:
1. Open the SharePoint Central Administration.
2. Delete the SharePoint default web application.
3. Then create another web application (also using the SharePoint Central Administration) that uses the desired port number. After that you can create a site collection in that newly created web application.
4. Start the “Default Web Site” (if it has been stopped).
This | Solution: shows how to delete and create a web application using SharePoint Central Administration.
Solution
Please download and review the attached MS Word document titled: How to delete and create a web application using SharePoint Central Administration 2010.
Keywords:
References: None |
Problem Statement: In the control room, there is only one computer available. On that computer multiple operators have to perform some tasks. For security & audit reasons, the application should be role based.
Knowing the application is based on Role Based Visualization (RBV) under Sharepoint, the question is:
Is it possible to have two RBV/SharePoint sessions open at the same time on the same client computer with two different users logged in? | Solution: The short answer is Yes. You will need to change the Internet Explorer (IE) settings as follows:
1. Open IE and select Tools\Internet Options to open the Internet Options dialog box
2. Click on the Security tab and select the zone (Internet, Local Intranet, Trusted Sites) that you will be using to access the Portal Server
3. Click on the Custom Level button to open the Security Settings dialog box
4. Go to the bottom of the Settings and you will see User Authentication
5. Select the option ?Prompt for user name and password? and click OK to close the Security Settings and Internet Options dialog box.
This way, when a user tries to open IE to access the portal, he/she will see a prompt and will need to log in with his/her username/password. Once logged in, RBV/SharePoint will know who the user is and what his/her roles are.
Keywords:
References: None |
Problem Statement: Operations Dashboard has the ability to display data from XML files. This | Solution: describes the necessary steps for successful visualization of XML data in the Operations Dashboard web parts.
Solution
Steps required for attaching Operations Dashboard objects to XML data:
1. Place the XML file in the \Program Files\Aspentech\Role-Based Visualization\RTView\Aspen directory on the Role-Based Visualization (RBV) server. NOTE: This is the ONLY directory that an Operations Dashboard web part can refer to as the source of XML information.
2. In the Dashboard Editor web part, go to Tools | Options
3. Navigate to the XML tab
4. Click the Add button to create a new XML data source
5. In the XML Source Name field, provide a name for your XML source data, such as Lab Data
6. In the XML Source Path field, specify the exact name of your XML file, such as LabData.xml. NOTE: Do not include a path to the file, as the Dashboards assume the path to be \Program Files\Aspentech\Role-Based Visualization\RTView\Aspen
7. Press OK to the Add XML Source dialog
8. Press Save to save the newly defined XML source
9. Open the desired dashboard and attach any Dashboard objects to this XML source by right-clicking on the relevant object property, selecting Attach to Data | XML, then specifying the XML source name configured in step 5 and the appropriate Data Key and Column(s) values.
Keywords: connections
communication
command center
xml element
References: None |
Problem Statement: AspenTech web applications use Port 80. However, the new SharePoint Server 2007 and WSS 3.0 are also designed to use port 80 and they do not let other web applications share their port.
Therefore, it is necessary to install SharePoint 2007 or WSS 3.0 on a different port than Port 80. Otherwise, SharePoint will block any requests to AspenTech web applications.
Aspen Role-Based Visualization Installation Guide contains the following note:
.. if you install WSS 3.0 with the ?basic configuration? (meaning no external SQL database is used), a default web application of port 80 will be created for you, and you will need to do one of the following to change the port:
1 Open the SharePoint Central Administration.
2 Delete the SharePoint default web application.
3 Then create another web application (also using the SharePoint Central Administration) that uses the desired port number. After that you can create a site collection in that newly created web application.
4 Start the ?Default Web Site? (if it has been stopped).
This | Solution: shows how to delete and create a web application using SharePoint Central Administration.
Solution
Please download and review the attached MS Word document titled: How to delete and create a web application using SharePoint Central Administration.
Keywords:
References: None |
Problem Statement: Can SL Corporation's RTview V5.x be installed and used with Aspen Role-Based Visualization V7.x? | Solution: Yes, you can install SL Corporation's RTView v5.x Graphics software package and use it with RBV V7.x and later. However, please note the following limitations:
RTView v5.x requires a license that can be obtained directly from the SL Corporation.
RTView v5.x is not supported by AspenTech. All technical questions pertaining to that version should be directed to the SL Corporation.
RTView v5.x should be installed on a node other than your RBV server due to a possible conflict with the old 3.01d version used with RBV V7.x.
Keywords: None
References: None |
Problem Statement: This Knowledge base article shows how to disable cookie creation for Operations Navigator (OpsNav) to stop the Navigator showing invalid value next to its name in RBV. | Solution: Aspen Operations Navigator tree state is saved whenever the user exits Internet browser. Most of the time this is desirable behaviour but in some cases it may lead to the Navigator showing invalid value next to its name in RBV. One way to resolve this issue is to disable cookie creation for OpsNav. To do so, proceed as follows:
1. Go to C:\Program Files\AspenTech\Role-based Visualization\Navigation\Web
2. Make a copy of web.config as a backup.
3. Open the web.config in notepad, and goto the bottom of the file. You should see a section as follows:
                       <appSettings>
                               <add key=CompactMode value=True/>
                               <add key=dataSet1.CaseSensitive value=False/>
                               <add key=dataSet1.DataSetName value=NewDataSet/>
                               <add key=dataSet1.EnforceConstraints value=True/>
                               <add key=dataSet1.Namespace value=/>
                               <add key=dataSet1.Prefix value=/>
                               <add key=OpsNavBrowser.SaveTreeStateAsCookie value=true/>
                               <add key=StatusIndicator.ForceDemandReadOnUpdate value=false/>                       Â
                 </appSettings>
You only need to change only one line: change the “SaveTreeStateAsCookie� from true to false. By default it is set to true.
Keywords: None
References: None |
Problem Statement: This Knowledge Base article answers the following question:
Is it possible to develop Excel reports using RBV, mMDM and Aspen Excel COM Add-in with S95 aliases? | Solution: For the Add-in to support the S95 tag aliases, the Process Data.net must support it. Unfortunately, the Process Data .Net component does not expose S95. It has a shell for it but no implementation. So, the answer to the above question is that it is not possible to develop Excel reports using Aspen Excel COM Add-in with S95 aliases. In other words, the COM Add-in does not support s95 tag aliases at this time.
An enhancement request for this functionality has been submitted; if it is approved, it will be implemented in a future version of the COM Add-in
Keywords: SharePoint Excel Services
publish
publishing
spreadsheets
References: None |
Problem Statement: How do I change the default icons in Aspen Operations Navigator and mMDM? Where are they stored? Is it possible to change the default icons used by the equipment items to icons of my own design? | Solution: Aspen Operations Navigator hierarchy tree is built in Aspen Manufacturing Master Data Manager. Its equipment items are represented by icons that are referenced through class items' property called ImageName, as seen on the screen capture below.
To change the default icon used by a specific equipment item in mMDM, click on the pull down list next to the ImageName and select a new icon from the list.
If you would like to add your own icons to the list, navigate to
C:\inetpub\wwwroot\AspenTech\AspenCUI\images\Selector
directory on the web server and copy your own icon(s) there.
If you would like to know the name of the icon a particular equipment item is using, right click on it in the Operations Navigator, select Properties from the context menu and view the Address (URL) item, as shown below.
http://win-2cpp5dupclf/AspenCUI/images/Selector/S95EHArea.gif
To use your own icon in place of the default icon (S95EHArea.gif in this example), simply rename the default icon to something else and change the name of your icon to the name of the default icon.
Keywords: None
References: None |
Problem Statement: This Knowledge Base article provides steps to repair a corrupted Operations Navigator (OpsNav) Site. | Solution: Please download and review the following document attached to this KB article:
How to fix a corrupted RBV Operations Navigator Site.
Keywords: None
References: None |
Problem Statement: In a Microsoft SharePoint implementation of Aspen Operations Manager-Role Based Visualization a dashboard table can be used to display data to a user. When viewing the data, the following question arises: How to dynamically filter data in a function of its current task at run time in an Operations Dashboard table? | Solution: The answer to the above question was provided by the SL Corporation's development team.
There are three displays attached to this KB article, illustrating the progress from the most basic filteringSolution to a more complicated example of how to dynamically filter data in a function of its current task at run time in a dashboard table.
Description ofSolution #1
Attached testdisplay1.rtv allows the user to set a row in a column at runtime. This is a simple example, but can begin the process of defining what exactly you would like to do.
To run testdisplay.rtv file do the following
start run_simdata
run_viewer -- NOT run_builder
File->Open: testdisplay.rtv
The table column Plant is controlled by two Controls.
The rows displayed in Plant can be restricted, e.g. only the rows containing the string Dallas will be displayed if Dallas is chosen from one of the controls.
One of the controls allows text to be entered at run time, the other control is a list box , from which a field can be chosen.
The control objects have these Object Properties fields set:
obj_c1tlb
listValues=Chicago;Belfast;Dallas;Denver
selectedValue local __$plant1
varToSet local __$plant1
obj_c1textedit
valueString local __$plant1
varToSet local __$plant1
The table Object Properties->tableStringValues
Attach To Data: XML
XML Source: update.xml
Data Key: production_table
Columns: *
Filter: checked
Filter Column: Plant
Filter Value: $plant1
This works fine if you need to filter on one column at a time. But what if you need to be able to filter on more than one column?
In that situation go toSolution #2.
Description ofSolution #2
A modified display file testdisplay2.rtv (attached to this KB article) is set up so that you can enter one or more row names in the test entry box. Separate the row names with semicolons, e.g.,
Dallas;Denver;New Orleans
This allows a set of rows to be displayed.
To run the demo
run_builder
File->Open testdisplay2.rtv
Push the button labeled Push to Run Demo and enter multiple columns into the text entry box separated by semicolons.
The way it works is with local variables and functions. The table data is driven by the function tt. The function reads XML simulated data for production table and filters the Column Name Plant by the Filter Value $n_columns. The local variable $n_columns is attached to the text entry box Object Property fields: valueString and varToSet
But what if a user needs to be able to filter on various columns, such that
Column A = XXX and Column B = YYY ?
In that situation go toSolution #3.
Description ofSolution #3
Attached testdisplay3.rtv is setup so that you can enter one or more row names in the test entry box.
Separate the row names with semicolons, e.g.,
Dallas;Denver;New Orleans
This allows a set of rows to be displayed. In addition, it also restricts the display to these conditions:
Column Plant = values from text entry box or list box
AND
Column Status = online
This is done by having the Table driven by a function tt which does Filter By Row on Table data that is itself filtered.
The function tt Table data is attached to XML Data - > production table but the data is Filtered by the Status column with the value online. Thus you can nest the Filter Values.
It you wanted a third condition, you would have the Table data driven by another function that also does a Filter By ROW.
To run the demo
start run_simdata
run_builder
File->Open testdisplay3.rtv
Push the button labeled Push to Run Demo and enter multiple columns into the text entry box separated by semicolons.
Keywords:
References: None |
Problem Statement: This Knowledge Base article shows how to resolve an issue where a user who is a member of the Administrators Group in Aspen Role-Based Visualization cannot see the aspenONE Administration menu items when he/she goes to Site Actions | Site Settings for the Team Site. | Solution: Please download the attached document titled Unable_to_see_aspen_menu.doc and follow the step-by-step instructions.
Keywords: Unable to see aspenONE menu
References: None |
Problem Statement: This Knowledge Base article shows how to integrate RTView dashboards into the Aspen Operations Navigator. This will allow users to click on nodes in the Operations Navigation tree to see a specific dashboard or series of dashboards. | Solution: Please follow the steps provided in the attached MS Word document.
Keywords: None
References: None |
Problem Statement: Problems connecting Operations Dashboard to an SQL data source. | Solution: In order to attach Operations Dashboard objects to SQL data, the following steps must be taken:
From the Operations Dashboard server, an ODBC or JDBC driver must be configured to connect to the desired database.
In the Dashboard Editor, create an initial connection to the ODBC/JDBC driver through the Tools | Options dialog, under the SQL tab.
Attach the dashboard object to the above defined SQL data source
If the above steps have been followed, yet objects are not successfully connecting to the SQL data source, check the following items on the Operations Dashboard server machine:
Test the ODBC/JDBC driver for successful connection to the database
Ensure that the Java plug-in (JRE) is installed and that the version is at least 1.3.1_02
Ensure that the JRE has adequate permissions. To verify this, open the java.policy file and add the following permissions if they do not already exist:
permission java.util.PropertyPermission file.encoding, read;
If you are using an ODBC driver to connect to your database, you must also modify your Java security settings to include the following permission:
permission java.lang.RuntimePermission accessClassInPackage.sun.jdbc.odbc;
NOTE: The java.policy file may be installed in either of the following typical paths:
<drive>:\Program Files\Java\j2re1.4.2_04\lib\security
<drive>:\Program Files\AspenTech\Role-Based Visualization\RTView\j2sdk1.4.2_03\jre\lib\security
Check the historian_stdout.log file for database connection errors. (The log file is located in the following directory: \Program Files\AspenTech\Role-Based Visualization\RTView\Aspen)
Keywords: relational database
rdb
MS SQL Server
Oracle
rtview
References: None |
Problem Statement: This Knowledge Base article provides steps to resolve the following error: No exact match was found. which may be encountered when an Aspen Role-Based Visualization Portal (RBV) Administrator is trying to add users to an RBV group. | Solution: The reason why the RBV portal gets the above-mentioned error is because the application pool identity for the RBV portal is set to a local administrator account while the SharePoint Administrator page has application pool identity set to Network Service. TheSolution is to set your RBV portal's application pool identity to the same identity as SharePoint Admin's, as shown in the below screen capture:
Keywords: None
References: None |
Problem Statement: Operations Navigator Scroll Bar in Aspen Role-Based Visualization won't go to the bottom of the tree. Therefore it is not possible to see the bottom part of the tree unless user collapses the top part of the tree.
This Knowledge Base article shows how to overcome this problem. | Solution: Step-by-step instructions are provided in the attached document titled OpsNav_Scroll_Bar.doc. Please download and review the document.
Keywords: OpsNav
Ops Nav
References: None |
Problem Statement: This knowledge base article describes how to troubleshoot when the data source list is empty in the Aspen Batch.21 web reporting page. | Solution: The following troubleshooting steps will help to determine why no data sources are populated in the Aspen Batch.21 web reporting page.
? Verify that the Aspen Batch.21 services are running on the Aspen Batch.21 server.
Verify that the other Aspen Batch.21 client tools (such as the Aspen Batch Query Tool, etc.) are able to see the data source.
Verify that the data source is specified in the Aspen Batch.21 BCU Server configuration.
Verify that there are not both a public data source and a user data source defined on the client PC which has the problem.
Verify that Aspen Data Source Architecture (ADSA) security is not set on the data source in the ADSA Client Config tool. Restart the Aspen Data Source Directory service if you need to uncheck the ADSA security option.
If the other Aspen Batch.21 client tools are able to see the data sources then the problem is likely restricted to the web server. Has any of the configuration (authentication types, etc.) for the Aspen Batch.21 web site been changed from their default values in IIS?
Check to see whether or not all accounts fail to see the data source in the Aspen Batch.21 web reporting page.
Test to see if this is a permissions issue by opening the Aspen Batch.21 web reporting page while logged in as the domain account which starts the Aspen Batch.21 services. This account should have full permissions in Aspen Batch.21.
Keywords: blank
empty
missing
null
References: None |
Problem Statement: This Knowledge Base article answers the following question:
Why does my ActiveX trend plot fail to get data on Windows 2012 R2? | Solution: Aspen IP.21 Process Browser trend plot requires that Microsoft Remote Data Service (RDS) server components be included in the Windows operating system. However, beginning with Windows 8 and Windows Server 2012, RDS server components have been removed from these and all future versions of Windows.
Follow the link below to see an announcement from Microsoft:
https://msdn.microsoft.com/en-us/library/ms676188(v=vs.85).aspx
This has the following consequences for Aspen IP.21 Process Browser trend plots and graphics:
1. The ActiveX trend fails to get data. The trend displays nothing while the legend indicates 'no data source found'. This issue can be resolved by using the High Performance Trend (HPT) instead of the standard ActiveX trend.
2. The trend component on graphic fails to get data. The trend displays nothing (blank). This issue can be resolved by replacing it with the Silverlight trend component.
In a new installation of IP.21 Browser the ActiveX plot is the default. To set the HPT plot as the default plot for trending run the batch file _use_html5.bat located in the
C:\inetpub\wwwroot\AspenTech\Web21\Trend HTML5
folder. For best results right-click on the file and select Run as administrator option from the Context menu.
Keywords: No data source found
RDS
References: None |
Problem Statement: How to create a new tag in an Aspen InfoPlus21 database. | Solution: This article describes the procedure to create a new tag in an Aspen InfoPlus21 database.
Assumption: Administrative privileges are already available with the user.
Creating the tag
1. From InfoPlus 21 Administrator, navigate to database name -> Definition records, as shown below:
2. Right click on definition family (IP_AnalogDef, for example) & select New record defined by IP_AnalogDef.
Alternative option is to duplicate an existing tag under the required definition family.
- Select any tag and right click.
- Select option Duplicate this record.
Â
Mapping the Tag
3. In an existing get record (IO_GetDef family), increase the no. in front of fixed area filed 'IO #of tags'. The value mentioned in IO# of tags will be the number of tags that can be associated to this Get record.
4. The new tag needs to be associated to actual DCS tag.
Best practice - For adding tags to CIMIO transfer record, turn IO_Record_Processing to 'OFF', make the changes and then turn IO_Record_Processing to 'ON'.
In the transfer record, mapping needs to be done in history repeat area called 'IO #of tags' field to containing IO_TAGNAME (DCS tag name) & IO_VALUE & RECORD FLD containing IP21 tag name. The CIMIO device for this get record should be able to get the data from DCS.
5. Activate the tag using right click -> Activate or press F5.
6. To verify upto Step 4 is success, we can now check the newly created tag and the tag should get updated with current time stamp (IP_INPUT_TIME) and good status (IP_INPUT_QUALITY).
7. Verification of successful tag creation is also possible using Test API to read the current value from DCS, using GET test. And the value can be further checked in AspenOne process explorer as well.
Â
Keywords: InfoPlus 21 Tag
New tag
Tag creation
IP21 administrator
References: None |
Problem Statement: The Aspen Production Record Management (APRM) Web Reporting Pages give an Access is Denied. The report will display properly if run from the Batch Query Tool or Batch Detail Display.
This knowledge base article shows how to resolve this error message. | Solution: The APRM reports, when accessed from the web server, use the ASPNET local computer account for client impersonation. This account needs to be granted the Impersonate a client after authentication local policy so that the web user can view the APRM web pages.
To grant the local policy,
On your APRM server point to Administrative Tools, and then click Local Security Policy.
Expand Local Policies, and then click User Rights Assignment.
In the right pane, double-click Impersonate a client after authentication.
In the Local Security Policy Setting dialog box, click Add.
In the Select Users or Group dialog box, select the ASPNET account, click Add, and then click OK.
Click OK to close the Local Security Policy Setting dialog box.
Restart IIS and test the APRM web pages.
Keywords: access
denied
References: None |
Problem Statement: After upgrading your V10.1 mMDM database to version 11, you will be able to access all equipment and classes using the mMDM V11 client tools (such as the Bulk Load Tool and the mMDM Editor) but while opening the same in V10.1 client tools you will see the following error:
Query Processor required for DynamicDataSource name lookup.
This knowledge base article explains the reason for it and shows how to resolve it. | Solution: This issue is caused by changes to dynamic data stored in the mMDM database, introduced in V11. We now prepend the Dynamic Data Source name to the identifier in the metadata for a dynamic attribute, as such:
Here is the metadata:
{128824,IP21::100012,0,string,<tag><Name tok=\><![CDATA[V_PB_\@PolyVessel.Discharge ID String\_Add.PV]]></Name><Attribute></Attribute><Source></Source><Map></Map><datatype>string</datatype></tag>}
Technically, this means that v10.x clients are not compatible with v11.x+. TheSolution is to upgrade your mMDM clients to V11.
Keywords:
References: None |
Problem Statement: This knowledge base article answers the following question:
Does Manufacturing Master Data Manager (mMDM) require a license? | Solution: The mMDM administration and editing tools require a license. However, mMDM does not consume any tokens. The license is for tracking purposes only.
The license key is SLM_ODM and must be present in the license file for mMDM to function properly.
Keywords: mMDM licensing
References: None |
Problem Statement: This article discusses a procedure for reverting Multiple Timeslice Mode in Aspen Manufacturing Master Data Manager (mMDM). Multiple Timeslice Mode is a configuration option in mMDM that causes changes to items (such as equipment) to be saved in separate timeslices. This is useful for auditing purposes and for historical access to data. Operating mMDM in this mode is considered an advanced capability because users that edit data must be keenly aware of how time is used in mMDM. In some cases, customers may wish to remove the complexity of Multiple Timeslice Mode in favour of the simplified Single Timeslice Mode. | Solution: Here are the steps to revert Multiple Timeslice Mode:
Prerequisites
First, create a backup of the mMDM database just in case there are problems with the revert operation.
Ensure that no users are connected to the mMDM database that will be reverted. This means closing all user interfaces and web pages that might be connected to mMDM, such as aspenONE Process Explorer, Graphic Studio, mMDM Editor, Bulk Load, or Administrator tool.
Perform an IISRESET command on the computer where the mMDM Web Service resides.
Reverting
1. Open a command prompt and move to the mMDM folder named:
C:\Program Files (x86)\AspenTech\Manufacturing Master Data Manager\Version V10.0
Note: change the folder name to match the version of mMDM installed.
2. Run the command:
AtOdmAdminTool.exe /?
This will show the syntax for the command. Familiarize with the options.
3. The idea of reverting is to merge all past timeslices into the latest timeslice. But first we need to find each mMDM collection that might contain timeslices. To see the list of collection names, use this command:
AtOdmAdminTool.exe /C
4. To determine if a collection contains timeslices, use this command:
AtOdmAdminTool.exe Equipment.Equipment /L
Note: change the collection name to test each type of collection.
5. If a collection is found that contains timeslices, they can be merged by using this command:
AtOdmAdminTool.exe Equipment.Equipment /MA
6. After all timeslices have been merged for each collection that has timeslices, then the final step is to enable Single Timeslice Mode. Originally, Multiple Timeslice Mode was probably enabled by using the mMDM Administrator. But that tool only allows a one-way action. This means that Multiple Timeslice Mode cannot be disabled by using the mMDM Administrator. Instead, Single Timeslice Mode must be manually enabled by editing the database directly. This can be done by using a database editing tool, such as Microsoft SQL Server Management Studio to add the following row to the mMDM database table named, ATBPCConfigurationParameters, as shown here:
If this row already exists, then update the Value column to have the string value “Single”. Otherwise, insert a new row having the name “TimesliceMode” and Value column of “Single”.
7. After this, start the mMDM Editor and verify a few items that once had timeslices. You can tell whether timeslice mode is enabled or not by checking the text on the General tab of a definition item, such as:
Here is a General tab for a database that has Multiple Timeslice Mode enabled:
Here is one with Single Timeslice Mode enabled:
Keywords: how to remove
undo
single configuration
default setting
basic setting
References: None |
Problem Statement: An error will occur when attempting to stop or start an Aspen Cim-IO interface on a remote system via I/O in the Aspen InfoPlus.21 Administrator.
Error in the Aspen InfoPlus21 Administrator.
Error Stopping server
CIMIO_MGMT_?, Unknown error: 15045 -or-
CIMIO_MGMT_ACCESS_DENIED, Access denied to remote transaction
The CIMIO_MSG.log file on the Aspen Cim-IO interface server will have the following message.
Logged by CIMIOManager on node XXXX:
Stopping DENIED for server Cim-IO for OPC on request of CIMIOADMINTOOL1556654772570@YYYY -or-
Starting DENIED for server Cim-IO for OPC on request of CIMIOADMINTOOL1556654772570@YYYY | Solution: Due to security concerns, Aspen Cim-IO Interfaces (v11.0, V12.0 and V12.2) cannot be stopped or started from a remote client. The Cim-IO Interface Manager running on the Aspen Cim-IO interface server should be used for stopping and starting interfaces.
Update: With V12.2 Cumulative Patch 1 applied to the Cim-IO server, a new feature provides the option to list all Cim-IO client nodes that will be accepted for remote interface start/stop commands.
Keywords: stop start logical device
References: None |
Problem Statement: How to configure a UA certificate trust between Aspen Edge Connect and Aspen InfoPlus.21 | Solution: Follow the steps to add a UA certificate trust between Aspen Edge connect and Aspen InfoPlus21
1. Logon to both the Aspen InfoPlus21, and Aspen Edge Connect systems.
2. On the Aspen InfoPlus21 system;
a. Navigate to the folder C:\ProgramData\AspenTech\InfoPlus.21\CertificateStores\MachineDefault\certs
b. Copy the UA certificate file “AspenTech Infoplus.21 OPC UA Server [xxxxxx].DER” and paste it to the Aspen Edge Connect system.
3. On the Aspen Edge Connect system;
a. Paste the copied certificate file from step 2b to the following folders:
C:\ProgramData\AspenTech\CertificateStores\MachineDefault\certs
C:\ProgramData\AspenTech\CertificateStores\UA Applications\certs
b. Navigate to the following folder C:\ProgramData\AspenTech\CertificateStores\MachineDefault\certs
c. Copy the UA certificate file “Aspen OPCUA Setup Client [xxxxxx].DER” to the Aspen InfoPlus21 system.
4. On the Aspen InfoPlus21 system;
a. Paste the copied certificate file from step 3c to the following folders:
C:\ProgramData\OPC Foundation\CertificateStores\MachineDefault\certs
C:\ProgramData\OPC Foundation\CertificateStores\UA Applications
b. Run the UA Configuration Tool
Select the button “Import List of Certificates to Trust” and Click OK.
5. You can view the imported certificates by clicking the button “View Trusted Certificates”
Keywords: OPC UA
IP21
References: None |
Problem Statement: How to resolve an issue in Aspen Edge Connect causing the Data Connections to be grayed out? | Solution: Make sure you have the folder C:\Programdata\cipherd (create if not there)
Make sure the Aspen Edge Connect Local Calc Engine service is logged on with an administrator user. (if not change to an admin user and restart the service)
Run the setup tool as administrator and try to active the license again with the CipherConnect node selected.
Keywords: None
References: None |
Problem Statement: aspenONE Credentials V11 introduced a new feature HTTPS Configuration, which can be used to configure HTTPS for Tomcat and IIS.
You may get Could not find request or existing certificate corresponding to certificate file while clicking the APPLY button. | Solution: There are two types of self-signed certificate. personal and web-hosting.
a) Both personal and web-hosting certificate can be used for IIS https configuration.
b) However, only web-hosting certificate can be used for https configuration from aspenONE credentials.
In this article, we will share two test cases with you on how to configure https using aspenONE credentials.
Test case1: HTTPS Configuration with no IIS https configured.
1- Create self-signed certificate.
a. Open IIS manager | Select the server node | double click on Server Certificate
b. Click on Create Self-Signed Certificate
c. Create two types of self-signed certificate:
test1 (select Personal as certificate store).
Test2 (select Web Hosting as certificate store)
d. Double click the new created certificate and export the certificate.
click on NextàNextàNext
Click Browse button and select a path to store the file and then give a file name.
Click on NextàFinish
2- Configure HTTPS from aspenONE Credentials application
a. Launch aspenONE Credentials application.
b. Select the created certificate test1(personal certificate) and fill in a name in HTTPS Configuration tab. Click Apply button
You will see below error message:
c. Select the created certificate test2(web hosting certificate) and fill in a name in HTTPS Configuration tab. Click Apply button
You will get below message:
3- Restart tomcat service and perform IISreset. you may get Error 500 when you go to aspenONE Process Explorer admin page,
Next action: Need Import attached registration file to registry and ignore certificate error. Please refer to ProcessData_IgnoreCert_to_mMDM file and ADSA_Ignore_Client_Cerficate file.
4- Finally, restart tomcat service and perform IISreset again.
a. aspenONE process explorer admin page is working.
b. http for A1PE is not working any more
c. https for A1PE is working
d. https for tomcat is working as well
Test Case2: HTTPS configuration with IIS https configured.
Before using https configuration from aspenONE credentials. You may already configured https for IIS.
No need to remove an existing https binding in IIS. but you will need to use web-hosting certificate from aspenONE credentials.
1- Configure https for IIS from IIS manager using certificate test1
https for A1PE is working well.
2- Configure HTTPS from aspenONE Credentials application using Personal certificate test1
You will see that A1PE https stopped working.
The Site Binding from IIS is updated.
3- Configure HTTPS from aspenONE Credentials application using Web Hosting certificate test2 instead. (The steps are exactly same as the ones in Testcase1)
Note: If you have FireEye installed, please install below patches.
Defect 552548
aspenONE Credentials Tool crashes when FireEye is installed
Aspen A1PE V11.0.2 ECR_00585748 - February 2021
https://esupport.aspentech.com/S_SoftwareDeliveryDetail?id=a0e4P00000PPXSFQA5
Aspen A1PE V12.0.0.4
https://esupport.aspentech.com/S_SoftwareDeliveryDetail?id=a0e4P00000Qu8TkQAJ
Key words:
HTTPS
Certificate
Crash
FireEye
Personal
Web Hosting
Credentials
Keywords: None
References: None |
Problem Statement: There is a need to find the Affinity setting of all the tasks set up in Aspen InfoPlus.21 Manager. However, clicking on each task individually is too tedious and cumbersome. | Solution: By using SYSTEM command in Aspen SQLplus to execute REG QUERY, it is possible to find the CPU Affinity setting for each task defined in Aspen InfoPlus.21 Manager.
Note:
The SQL script is to be run only on IP.21 server.
The account used need to have permission to run REG QUERY.
Below is the SQL script to list out of CPU affinity of each task. A copy of ListAffinity.txt containing the SQL script is also attached to knowledge based article.
DECLARE LOCAL TEMPORARY TABLE MODULE.TMP
(TaskName_t CHAR(30));
DECLARE LOCAL TEMPORARY TABLE MODULE.Tasks
(TaskName CHAR(30), ProcessorAffinity CHAR(15));
LOCAL ver CHAR(5);
LOCAL tmp CHAR(100);
ver = 0.0;
FOR(SELECT LINE l FROM SYSTEM('REG QUERY HKEY_LOCAL_MACHINE\SOFTWARE\Aspentech\InfoPlus.21 /V Version')) DO
tmp = TRIM(l);
IF(POSITION('Version' IN tmp) = 1) THEN
ver = SUBSTRING(3 OF tmp);
END
END
SET LOG_ROWS 0;
tmp = 'HKEY_LOCAL_MACHINE\SOFTWARE\Aspentech\InfoPlus.21\' || ver || '\group200\RegisteredTasks';
INSERT INTO MODULE.TMP (TaskName_t)
SELECT SUBSTRING(8 OF LINE BETWEEN '\') FROM SYSTEM('REG QUERY ' || tmp || '');
DELETE FROM MODULE.TMP WHERE TaskName_t = '';
FOR (SELECT TaskName_t FROM MODULE.TMP) DO
INSERT INTO MODULE.Tasks
SELECT TaskName_t, SUBSTRING(4 OF LINE) FROM SYSTEM('REG QUERY ' || tmp || '\' || TaskName_t || ' /v ProcessorAffinity');
END
DELETE FROM MODULE.Tasks WHERE ProcessorAffinity = '' OR ProcessorAffinity LIKE 'HKEY_LOCAL_MACHINE\SOFTWARE\Aspentech\InfoPlus.21%';
UPDATE MODULE.Tasks SET ProcessorAffinity = '0' WHERE ProcessorAffinity = '0x0';
UPDATE MODULE.Tasks SET ProcessorAffinity = '1' WHERE ProcessorAffinity = '0x1';
UPDATE MODULE.Tasks SET ProcessorAffinity = '2' WHERE ProcessorAffinity = '0x2';
UPDATE MODULE.Tasks SET ProcessorAffinity = '3' WHERE ProcessorAffinity = '0x3';
UPDATE MODULE.Tasks SET ProcessorAffinity = 'All Processors' WHERE ProcessorAffinity = '0xffffffff';
SELECT * FROM MODULE.Tasks;
Keywords:
References: None |
Problem Statement: How to resolve the following error Cannot talk to the license server on the specified host when clicking on load Information in aspenONE SLM License Profiler? | Solution: In order to resolve the above error message, you will need to check the following:
1) If Sentinel RMS License Manager Service is NOT running, please start it.
2) If Sentinel RMS License Manager Service is still running, please restart it.
If performing the above does not help, then you will need to reboot the machine itself.
The above service determines whether the license server is running or not.
If restarting the service does not help, this mean it is something at the Windows operating system level which result in reboot being necessary.
Once the above is checked, license server should load successfully.
Keywords: SLM, License Profiler
References: None |
Problem Statement: How to resolve the Excel add-in error when linking Excel with AspenTech Engineering software? | Solution: When you try to retrieve data from AspenTech Engineering software using Excel add-in, the following error messages may appear:
“Microsoft Excel is waiting for another application to complete an OLE action.”
Followed by the error number 429 below:
“ActiveX component can't create object”
In order to get rid of the error messages above, please navigate to C:\ProgramData\AspenTech\APED V12.0
Run the dbRestore batch file with Admin Rights and this will fix the excel add-in issue.
Keywords: Aspen, Excel, Add-in
References: None |
Problem Statement: How do I determine if I have a standalone or network license? | Solution: To determine the type of license you have (standalone or network), you may view it using the SLM License Profiler.
Run the aspenONE SLM License Manager and click the License Profiler button.
In the License Profiler, select Local License in the License Server drop down. Click the Browse button next to the Local License File box and select your license.
Click the Load Information button to load your license. Slide the scroll bar to the right and locate the License Type column. The License Type column will tell you if the license is a Standalone or Network license.
Related Articles
Video: How to install a standalone license
Video: How to install a network license
Keywords: Standalone license, Network license file
References: None |
Problem Statement: The aspenONE Process Explorer Admin web page can be used to scan the search index files for aspenONE Process Explorer. By default, anyone with a web browser can access this web page remotely. This may not be desirable. This article explains how you can control remote access to the aspenONE Process Explorer Admin web page. | Solution: This best done using IIS block rules. You will have to download URL Rewrite if this is not currently installed on the web server: https://www.iis.net/downloads/microsoft/url-rewrite
URL Rewrite can rewrite simple URLs that users can remember to the actual one or block the URL completely. The following shows how to do the latter.
Once installed, URL Rewrite will be shown in the Internet Information Services (IIS) Features View of the Default Web Site.
Admin would click URL Rewrite and then select Add Rule(s)... from right click menu or click Add Rule(s)... under Actions.
They will want to create a Rule that looks like this:
This rule will issue a Forbidden Status Code (403) for URLs using the A1PE server name, either short name or fully qualified name, AND if admin=true query parameter is used. This rule will let admins log into the server and reach the Admin UI by clicking the aspenONE Process Explorer Admin start menu link, which uses localhost.
Another rule like this would have to be defined to block IP Address access to Admin UI from an external client.
When testing the URL Rewrite, the following will be observed:
Keywords: stop
prevent
Manage Search Data
http://localhost/ProcessExplorer/WebControls/PBItemDetails.asp?admin=true
References: None |
Problem Statement: When Oracle is used to host the Aspen Production Execution Manager (APEM) database, how can the data locking operation for different transactions on the same data record be disabled? | Solution: To prevent explicitly locking data records in Oracle, you need to update the APEM configuration as follows:
Use Notepad to edit file: C:\Program Files\AspenTech\AeBRS\cfg_source\flags.m2r_cfg (depending on version, this file may alternatively be found under folder: C:\Program Files (x86)\..)
Find ORACLE_LOCK_OPTION (add it to the end of the file if it does not exist), and make sure the comment character # is removed from the beginning of the line
Update the assigned value as follows: ORACLE_LOCK_OPTION = NONE
Save file
Use File Explorer to run the 64-bit codify_all.cmd, ie. right-click C:\Program Files\AspenTech\AeBRS\cfg_source\codify_all.cmd - Run as administrator
Keywords: None
References: None |
Problem Statement: When preparing a Windows operating system for installing Aspen APC software. | Solution: · Set the final expected name of the machine as part of the initial Windows installation. Do not attempt to rename the server after installing the software. This is possible to do, but it often comes with difficulties. Using the SysPrep feature of Windows is a good way to start off with a clean Windows operating system (OS) that has the basic prerequisites and Windows updates.
· Install as many Windows prerequisites for the products you plan to install as possible before running Windows Update.
· After installing the core Windows prerequisites, install all the latest Microsoft Windows Updates. Reboot, if necessary, and check again to verify the system is up to date.
· Disable all non-connected or unused network adaptors. A single network adaptor provides plenty of throughput for most APC application servers.
· Minimize the number of domain controllers specified in the network configuration, and verify that all these servers can be accessed quickly (i.e., no slow connections). Using ping, if permitted, with a large size packet is a good way to test this: ping -l 32768 [hostname]
· If using a Windows domain environment, verify that the host name is registered in a way that you can look up the server via host name and via the IP address properly.
Verify that nslookup {hostname} and nslookup {IP address} return the same results. 80 Note: The nslookup test does not work for Windows Workgroups.
· If using a WORKGROUP environment, configure the hosts table correctly so that you can communicate between all related APC and OPC servers. Rebooting
· When installing an Aspen APC major version or cumulative patch, always perform a reboot of the machine. Log back on immediately as the same user that performed the install. Then, wait for all post-reboot actions to complete (various command windows or scripts that may run after logging on after the reboot). This is extremely important so that all post-reboot install actions can be processed correctly.
· Never apply a software patch if there is a pending reboot due to a Windows Update or an AspenTech major version or cumulative (CP) installation. Complete the reboot, first, before attempting to install any patches.
Key words:
Windows , APC install
Keywords: None
References: None |
Problem Statement: Can the perturbed-chain statistical associating fluid theory (PC-SAFT) Equation of State (EOS) be used for Lower Critical | Solution: Temperature (LCST) and Upper CriticalSolution Temperature (UCST) calculations for systems that form two liquid phases?
Solution
Yes. The Lower CriticalSolution Temperature (LCST) or lower consolute temperature is the temperature below which the components of a mixture are miscible for all compositions. Similarly, the Upper CriticalSolution Temperature (UCST) or upper consolute temperature is the temperature above which the components of a mixture are miscible for all compositions. PC-SAFT can do the calculation when the single binary parameter PCSKIJ is available. These calculations can be completed for both polymer and non-polymer systems.
The attached file has the analysis for a Methanol-Cyclohexane mixture and a HDPE-Hexane mixture to calculate LCST and UCST.
The binary parameter PCSKIJ is required for this analysis.
Please note that the 2-liquid line is not closed and has a vertical line. When the conditions are approaching the critical point, the tie-line gets very flat and any flash algorithm will fail unless the flash algorithm can determine the critical point. In Aspen Plus, no attempt is ever made for determining the critical point for mixtures. The tie-lines shown in the plots are correct and valid.
Keywords: PC-SAFT, LLE, LCST, UCST, VSTS 619076
References: None |
Problem Statement: Aspen HYSYS 내 Acid Gas Package 를 사용하면 추가 Token 이 사용되나요? | Solution: Column 내 두 가지 계산 모드가 있습니다. 하나는 Efficiency 모드 이고 나머지 하나는 Advanced 모드 입니다.
Efficiency 모드는 추가 토큰을 소모하지 않습니다.
Advanced 모드는 9토큰을 Aspen_Ratesep 의 라이선스에 사용합니다. 이는 Rate-Based 계산에 필요한 라이선스 입니다.
Advanced 계산이 좀 더 엄밀한 계산으로 추천되나, CO2 분압 10 kPa 이하의 흡수탑에서는 Efficiency 모드도 Murphree Efficiency 를 예측하여 Rate-Based 와 마찬가지로 높은 성능을 보이고 있습니다. 따라서 두 경우 모드 Column 에서는 이론 단수가 아닌 실제 단수로 입력되어야 합니다.
Keywords: Acid gas, Efficiency, Advanced, real stage
References: None |
Problem Statement: When trying to edit or delete comments in aspenONE Process Explorer (A1PE), the following error is observed:
Failed to write comment rows to data source 'datasource'. -2147352571 Tag( Comments ) Attr( IP_PLANT_AREA ) | Solution: When modifying a comment, the server first tries to delete the current comment in preparation for overwriting it with the modified values. When deleting, it tries to set the comment's IP_PLANT_AREA field to an entry that is blank. So, a blank plant area is required to be defined.
Find the PLANT-AREAS record in Aspen InfoPlus.21 Administrator. In the repeat area #_OF_SELECTIONS ensure there is an occurrence with a blank SELECT_DESCRIPTION.
Keywords: Comments//IP_CMT_ID (Type mismatch.)
147868-2
References: None |
Problem Statement: How to calibrate Aspen Capital Cost Estimator based upon the past estimates | Solution: This How-To-Guide book for ACCE calibration will be helpful when you calibrate your ACCE based upon the past estimates.
Keywords: template, templates, ACCE, APEA, Calibration, Calibrate
References: None |
Problem Statement: How to calibrate Aspen Capital Cost Estimator based upon the past estimates | Solution: This How-To-Guide book for ACCE calibration will be helpful when you calibrate your ACCE based upon the past estimates.
Keywords: template, templates, ACCE, APEA, Calibration, Calibrate
References: None |
Problem Statement: After compiling a GDOT application file from an Excel spreadsheet many error messages show up saying Can't find DLL entry, stopping the compiling operation. | Solution: When trying to compile a GDOT application in V12, the operation does not complete because a several quantity of error messages shows up and prevent the spreadsheet to compile correctly.
Some examples of the messages mentioned above are the next:
This is an installation issue with the GDOT configuration, Excel is not configured with the correct AddIns, not referencing the correct location for the GDOT Model AddIn or the GDOT Model Functions AddiIn.
TheSolution for this problem is to Repair both GDOT Online and GDOT Offline versions in the respective machine using the installation media for Aspen Dynamic Optimization product suite.
Keywords: GDOT, DLL entry
References: None |
Problem Statement: This KB provides you step by step instructions on how to see tag values from the fixed area of a Get Transfer Record on A1PE through Aspen Process Graphic Studio buttons. | Solution: 1. Open Aspen Process Graphic Studio
2.Click on the Data field object and draw it on the grid (it can be a text, integer or any data object you want that belongs to the type of value you want to see) for this example, I will be using a text data object.
3. Double click on the Data field object to open “Data Point Properties” window.
On “Name” write the name of your button.
4. Go to “Data” tab
- On Data Source choose the correct data source where the Get Transfer is created.
- On Value choose “Tag” and type the name of the Get Transfer Record as is named on IP.21 Administrator (look at the example below)
- For Attribute type the field that brings the value you want to see on A1PE (like IO_LAST_STATUS)
5. Save the graphic and publish the project to aspenONE process Explorer
Keywords: Get Transfer Record
Fixed area
A1PE
Buttons
References: None |
Problem Statement: Is it possible to install different versions of different suites on the same machine? | Solution: Is it possible to install different versions of different suites on the same machine? E.g. Engineering V11 and Manufacturing V12.
No, the reason is coexistence. Coexistence is the ability for multiple versions of aspenONE applications to be installed on the same computer.
Coexistence is supported for all Aspen Engineering products (except Aspen OnLine and Aspen Basic Engineering as well as, Aspen Economic Evaluation and Aspen Exchanger Design and Rating.)
Coexistence is not supported for all Aspen Manufacturing and Supply Chain products. Those products do not support coexistence of multiple versions on any platform (including coexistence with Aspen Engineering products of a different version).
Keywords: Suite, Version, Coexistence, Engineering, Manufacturing
References: None |
Problem Statement: How do I resolve the following error message The code execution cannot proceed MSVCP140.dll was not found. Reinstalling the program may fix this problem” while installing AspenTech software? | Solution: In order to get rid off the error message, you will need to manually install VC_redist.x64.exe and VC_redist.x86.exe under the path below:
\aspenONE_V12_MSC_T\aspenonesuite\core\vcredist_VC2017
Once installed, the installation should complete with no error message.
Keywords: Installation, MSVCP140.dll, SLM
References: None |
Problem Statement: Is it possible to perform auto-slicing on a dataset during an offline analysis? If so, how? | Solution: APC Builder (V8.0 and above) has a Smart Slice feature like the Auto-slicing feature in Adaptive Modeling. To access this function, please open the Case Editor and click the View button from the selected dataset.
A new window appears with the plots of the dataset. Select the Smart Slice to activate the slicing analysis.
Optionally, you can specify the PID scheme to include PID information before selecting Start Slicing
After it is finished, the bad slices are shown in the data set along with the reason for slicing the data out.
Use the Edit Slices to modify, delete, or add bad slices to the dataset.
Note that these slices will only be applicable to the dataset when used with the case it was generated using. To transfer the bad slices to the dataset, select the check box convert case slices to dataset slices. This option can sometimes be hidden in the ribbon if the window is not expanded horizontally enough.
Keywords: APC Builder
Smart Slices
Auto-slicing
References: None |
Problem Statement: What new features are offered for the Aspen Advanced Process Control suite in Version 12? | Solution: Please review the attached PDF for all of the exciting new features that are offered for APC V12, as described below. This information is also available in the APC V12 Release Notes: 000097714
You may also find this webinar interesting, which includes a demo on the new features: https://www.aspentech.com/en/resources/on-demand-webinars/revolutionize-apc-model-building-and-make-more-accurate-predictions-with-embedded-ai
The following new-features and program changes are introduced in Aspen
Manufacturing Suite (AMS) Advanced Process Control V12.
Impact of V12 on Other
Versions
This version installs enhanced security certificates for APC products that use
WCF communication. It requires that compatible updates be applied on all
sides of the communication channel.
Older Online versions (prior to V9 CP1, or V9.0.1) that communicate with APC
Web Server or Aspen Watch must also apply the appropriate version
communication updates to continue functioning.
Updated files for older product versions (prior to V9 CP1) can be found on the
AspenTech Support site.
Solution ID 66003430 - Emergency Patch APC (Multiple Versions) for
SHA-1 Deprecation.
Changes in Program Behavior
The following differences in program behavior or results should be noted with
V12:
In DMC3, entries EnableSetpointExtendedValidation,
WriteFailureLimit, and ReadFailureLimit added as
safeguards
As of V10.0.1, the following two entries,
EnableSetpointExtendedValidation and WriteFailureLimit, are added as
final safeguards of control moves validation and verification.
EnableSetpointExtendedValidation
Enable extended validation of changes to setpoint values.
o No (0)
o Yes (1)
When setpoint extended validation is enabled, and the controller is
permitted to write setpoints, the controller will perform additional checks
to ensure that the setpoint change calculated by the controller or by user
calculations does not violate maximum movement constraints or exceed
operator, engineering, or validity limits.
Note: This extended validation examines the Setpoint entry for each MV.
In a controller that is configured to write setpoints through another entry
(e.g., a user defined entry), extended validation will not be performed on
those alternate entries.
The EnableSetpointExtendedValidation entry can be changed when
configuring a controller in DMC3 Builder in the Deployment view, Online
Settings tool, General Settings section.
o Applies to: General (Plant)
o Data Type: YESNO
o I/O Flags: Output, Constant, Publish, TuningValue
o Range: 0 to 1
o Default: Yes
o Applicable Model(s): FIR
WriteFailureLimit
The number of write failures the controller can tolerate before turning
itself off. Write failures are detected at the end of the control cycle. If
WriteFailureLimit is exceeded, the controller will turn off at the start of
the next cycle.
o Applies to: General (Plant)
o Data Type: INTEGER
o I/O Flags: Output, Constant, Publish, TuningValue
o Range: 0 <= x. Turn the MasterOnOffStatus Off after x number of
consecutive write failures occur.
o Default: 0. Turn the MasterOnOffStatus Off when any write failure
occurs.
o Applicable Model(s): FIR
ReadFailureLimit
The number of read failures the controller can tolerate before turning itself
off. Read failures are detected at the end of the control cycle. If
ReadFailureLimit is exceeded, the controller will turn off at the start of
the next cycle.
o Applies to: General (Plant)
o Data Type: INTEGER
o I/O Flags: Output, Constant, Publish, TuningValue
o Range: 0 <= x. Turn the MasterOnOffStatus Off after x number of
consecutive read failures occur.
o Default: 0. Turn the MasterOnOffStatus Off when any read failure
occurs.
o Applicable Model(s): FIR
aspenONE Process Explorer (A1PE) as default plot tool for
PCWS and APC Viewer
For Aspen Production Control Web Server (PCWS) and Aspen APC Viewer, the
history plots use A1PE. This consumes a SLM_RN_ALL_ASPENONEPCXP
license (which allows up to 3 web clients per token).
Wordaround
In the User Preferences page of PCWS, set the History Plot option to
Web.21 HPT, if desired. This option does not consume any additional license
tokens.
64-bit Aspen Watch InfoPlus.21 database requires manual
steps for upgrade from V11 or earlier
Starting in V12, Aspen Watch Performance Monitor (Aspen Watch) uses the
64-bit version of Aspen InfoPlus.21 database and related components. This
prevents directly upgrading Aspen Watch from prior versions. For more details
and instructions, see V12 upgrade of Aspen Watch Server requires additional
steps in the Known Issues chapter of this document.
Aspen DMC3
Maestro Model Workflow
The DMC3 Maestro Model Workflow enables automated analysis of large
historical datasets to yield one or more Maestro Model cases. A Maestro Model
case can then be used as the basis for a DMC3 controller application.
To access this feature, begin in the Dataset view of Aspen DMC3 Builder, and
open an appropriate dataset. Then, from the main menu, click Dataset
Actions (ribbon group) | Maestro Model. The Maestro Model Workflow
leads you through the steps of producing a finished seed model, and then
transporting it as a case model into a new or existing DMC3 controller
application project.
Deep Learning IQ model production
A nonlinear model, identified through application of a selected deep learning
(or machine learning) algorithm, can be exported and used in an Aspen
Inferential Qualities (IQ) application.
To access this feature, from the main menu of the Master Model view in a
DMC3 application, click Model Operations (ribbon group) | Nonlinear CVs.
In the Edit Nonlinear Models dialog, select the Deep Learning Inferential
Model (IQ only) option.
Calculations enhanced with commands to
export, import, and duplicate
The Calculations view for controller applications development now has menu
commands to enable exporting calculations (to an .xml file), importing, and
duplicating.
For more details, see the topic Controllers Views | Calculations Views |
Calculations: Menu Commands in the Aspen DMC3 Builder Help.
Dynamic Minimum Movement
When DynamicMinimumMovement (DMINMOV) equals Yes, the
corresponding MV will not move in a direction against its economically
optimized steady-state target.
Full support of Smart Tune in CLP
The new parameter ControllerRank (CTLRANK) is added to support Smart
Tune for CLP (composite) applications. The display for Cost Rank is updated
to reflect the Smart Tune values.
New tuning parameters for Calibrate mode
Two new parameters are added to support SS_CalibrateEngineOption
(CALIBOPT) = 1:
StepTargetRange (MVTGRNG) - MV Target Range for Calibrate Mode. This
entry defines allowable deviation from the Ideal Target when an MV
makes step moves during Calibrate mode.
StepTargetRange (CVTGRNG) - CV Target Range for Calibrate Mode. This
entry defines an allowable deviation of a CV from its Ideal Target when an
MV makes step moves during Calibrate mode.
Engineering limit justification
New entries for engineering limit justification allow the engineer to add
comments for every high and low engineering limit. A column set has also
been added in the web interface Tuning view to support editing / viewing
these entries. These entries are also monitored in Aspen Watch and stored in
static (non-historical) fields for informational purposes.
Logging administration utility for DMC3
online applications server
The utility enables configuring multiple aspects of applications server logging,
including the types of logging messages to save, the capacity of the logging
database, and retrieval of log messages from the database.
To access this feature, run the Configure Online Server program on the
DMC3 applications server, and access the Logging tab of the Configure
Online Server dialog.
Aspen Production Control Web
Server
Web interface for Aspen Watch
administration of Miscellaneous Tags, PID
Loops Tags, hierarchies, and custom
reports
More capabilities are added to the AW Maker section for the History tab of
Aspen Production Control Web Server. The Aspen Watch administrator can
now use the web interface to create and edit Miscellaneous Tags, PID Loops
Tags, and configure hierarchies and custom reports.
For details, see APC Web Server Help topics in the History Tab | AW Maker
section.
Note: Visibility of the AW Maker node depends on the role permissions of
the user.
APC Viewer website with a next-generation
user interface for monitoring online DMC3
applications
The newly developed web application, Aspen APC Viewer, is installed
automatically with Aspen Production Control Web Server. It features visually
enhanced Operations, Engineering, and Model views (labeled as the Operate
page, Tuning page, and Model page, respectively), and a configurable
Flowsheet page that is based on a user-selected plant schematic.
To explore the next-generation APC Viewer website, use a recommended
browser, such as Google Chrome or Microsoft Edge - Chromium version, and
access the following URL:
http://webserver/aspenapc/
...where webserver is the name of the computer on which Aspen Production
Control Web Server V12 is running. For more details, see the Help system
that is installed with APC Viewer.
Note: Microsoft Internet Explorer 11 (IE11) is also supported for viewing and
using the APC Viewer website. However, IE11 performs slowly compared to
the other, recommended web browsers.
Keywords: V12, version 12, apc, advanced process control, new features, dmc3, deep learning, iq, maestro,apc web
References: None |
Problem Statement: When I open Aspen Flare System Analyzer, I get the following error message and the program just crashes.
Error Message: Unexpected exception: The type initializer for 'FlarenetFramework.XmlUtility' threw an exception.
Source: FlarenetFramework
Target: AddAllDatabaseConnections
Sometimes, the problem could also throw another similar error message: Unexpected exception: Re | Solution: of the dependency failed, type = 'AspenTech.Visualisation.CommonShell.IShellMainWindow, name = (none), ......
In general, if Flare encounters an unexpected exception error message, the user can try applying the followingSolution.
Solution
Users encounter the above error messages likely due to a file corruption that occurred from a computer crash (PC unexpectedly turned off/shut down). Aspen Flare System Analyzer generates and stores temporary user configuration file each time the program is used. The computer crash may cause these files to be corrupted and eventually leads to the program crash.
TheSolution is to remove the corrupted temporary files. Users could try removing the following files:
VariableFormat.xml
QATlist.xml
LabelConfig.xml
PrintConfig.xml
The specific location where this files could be can vary depending on user profile. Below are two possible locations:
C:\ProgramData\AspenTech\Aspen Flare System Analyzer V10.0\Formats
C:\Users\<theuser>\AppData\Roaming\Aspen Flare System Analyzer V10.0\Formats
If removing these files does not resolve the issue. A log file needs be generated and submitted to R&D for investigation. Log files can be retrieved from the following location:
C:\Users\<theuser>\AppData\Local\AspenTech\Aspen Flare System Analyzer V10.0
Keywords: None
References: None |
Problem Statement: What is the maximum number of columns and rows that can be defined in the Spreadsheet operation? | Solution: It is possible to define up to 702 columns and 1024 rows for a spreadsheet operation.
Keywords: Spreadsheet, Columns, Rows.
References: None |
Problem Statement: How exactly are recycle efficiency values used in phase equilibrium calculation in the Depressuring Utilities? | Solution: In the Depressuring Utilities, the recycle efficiency controls how much liquid & vapor inventory is mixed before flashing it in each compositional step of HYSYS Dynamics.
For example, 1% recycle efficiency for vapor and 100% for liquid means: 1% of vapor inventory & 100 % of the liquid inventory will be mixed before flashing in the compositional step.
For recommendation of recycle efficiency values for a full liquid system, refer to the following article:
https://esupport.aspentech.com/S_Article?id=000046034
Keywords: None
References: None |
Problem Statement: How to modify the descriptive text options for an attribute in ABE | Solution: The descriptive text options in ABE are used to quickly populate pre-defined values to an attribute such as PreFix, PostFix, or other user-defined values.
You can edit the list for Substitution, PreFix, or PostFix entries in DescriptiveText.txt file. The file is typically located here if you are using the default file paths for your workspace libraries:
C:\AspenZyqadServer\Basic Engineering18.1\WorkspaceLibraries\AdditionalFiles
After you make changes to DescriptiveText.tx file, please reload the workspace in the Administrator tool. The new options should then become available the next time you open the attribute properties.
Keywords: None
References: None |
Problem Statement: Why does Mapper show only one unit operation from my simulation? | Solution: When users initialize Mapper inside Aspen Plus or HYSYS, sometimes the Mapper only shows one unit operation while there are other unit operations in the simulation. This is likely because of Partial Mapping feature. Partial Mapping allows Mapper to detect the current selected unit operation in the simulation side and display only that unit operation in the Mapper list. This will help de-cluster the Mapper when users have a large simulation but only need to update data for a few unit operations.
To show all unit operations, simply deselect the selected unit operation (or select multiple other unit operations that you would like to show). Then close and re-open Mapper. This feature serves the same purpose as Do Not Map option inside the Mapper.
Keywords: None
References: None |
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