question
stringlengths 1
5.79k
| answer
stringlengths 3
176k
| domain
stringlengths 0
66
| domain_index
int32 0
737k
| id
stringlengths 32
32
| negative
stringlengths 3
176k
| candidates
list | margin_score
float32 0
0
|
|---|---|---|---|---|---|---|---|
do your umbrellas have vented canopies? | yes, our umbrella canopies feature integrated vents that allow hot air to circulate and add stability during sudden gusts of wind. | frontgate.com | 3 | 785253c8d88c791aad5ac265deeaac5a | we offer a variety of replacement canopies that allow you to tailor your umbrella to match the season or your current design style. click here to explore our complete collection. | [] | 0 |
do you sell replacement canopies for my existing umbrella? | we offer a variety of replacement canopies that allow you to tailor your umbrella to match the season or your current design style. click here to explore our complete collection. | frontgate.com | 3 | 54bcd484985ab88d47b25a7c921c3bc1 | the aluminum frames of our market umbrellas have the ability to tilt. all of our cantilever umbrellas feature 360° swivel bases, and most of them also have tilting canopies. | [] | 0 |
do all of your umbrellas tilt and swivel? | the aluminum frames of our market umbrellas have the ability to tilt. all of our cantilever umbrellas feature 360° swivel bases, and most of them also have tilting canopies. | frontgate.com | 3 | f29ce097e4412a81c3cb1d9655d649eb | this varies from item to item. specific information about assembly can be found on each umbrella’s description page. | [] | 0 |
do your umbrellas require a lot of assembly? | this varies from item to item. specific information about assembly can be found on each umbrella’s description page. | frontgate.com | 3 | fe9d7bb7dafd7853dc405b8dd5b67b33 | we recommend that you close your umbrella when it’s not in use … especially during windy conditions. for off-season protection, our durable umbrella covers (sold separately) are made from 100% solution-dyed polyester fabric that provides exceptional protection in all types of weather. | [] | 0 |
how should i store my umbrella when not in use? | we recommend that you close your umbrella when it’s not in use … especially during windy conditions. for off-season protection, our durable umbrella covers (sold separately) are made from 100% solution-dyed polyester fabric that provides exceptional protection in all types of weather. | frontgate.com | 3 | 8560ee41ac48b4820e1687d45e13c620 | every tree purchased on or after august 20, 2019, comes with a limited three-year warranty on foliage, frame, tips and factory-installed lights. for trees purchased prior to august 20, 2019, please contact customer service at 888-263-9850 for warranty information.
first, try to troubleshoot the issue using the troubleshooting guide that came with your tree or using our online guide
if, after troubleshooting, you still cannot get the factory-installed lights to work, contact customer service at 888-263-9850 to file a warranty claim. if the lights are still under warranty and are not damaged because of misuse, neglect or intentional alteration, we may send a new strand of lights to weave into the area where the lights arenít working.
we do not have sections of trees to send, and we do not replace trees with malfunctioning lights if they are within the 3-year warranty period for the lights. | [] | 0 |
i bought a tree/greenery over a year ago and the lights donít work this year. what should i do? | every tree purchased on or after august 20, 2019, comes with a limited three-year warranty on foliage, frame, tips and factory-installed lights. for trees purchased prior to august 20, 2019, please contact customer service at 888-263-9850 for warranty information.
first, try to troubleshoot the issue using the troubleshooting guide that came with your tree or using our online guide
if, after troubleshooting, you still cannot get the factory-installed lights to work, contact customer service at 888-263-9850 to file a warranty claim. if the lights are still under warranty and are not damaged because of misuse, neglect or intentional alteration, we may send a new strand of lights to weave into the area where the lights arenít working.
we do not have sections of trees to send, and we do not replace trees with malfunctioning lights if they are within the 3-year warranty period for the lights. | frontgate.com | 4 | b9b7e554bb179891c1f6c613bd7352f0 | each tree we offer has a distinct, realistic look that varies by size, needle length, texture, color, branch shape and density. we offer a greater tip density so that every tree looks fuller and more alive than other trees on the market. and every tree is ready for your decorations.
fraser fir: this popular tree has soft, silvery-green needles and stiff, spaced branches perfect for hanging ornaments.
balsam fir: a traditional christmas tree, it features beautiful dark-green needles with airy branches.
noble fir: this tree has deep green needles with sturdy, tiered branches. noble firs are a rare variety unique to the west coast.
douglas fir: native to the west coast, these have soft, dark blue-green branches with 1- to 1-1/2-inch needles that spread in every direction from the branches.
freshly fallen snowcrest: this features a realistic dusting of artificial snow on its lush foliage.
alpine spruce: we call this one our ìdecoratorís delightî due to the open branches and natural pockets that make it an ideal tree for showcasing larger, more elaborate ornaments.
starry night microlight: this lifelike fraser fir is a seasonal spectacle, adorned with up to 9,300 microlights on the largest size.
gallatin pine: inspired by trees on the mountains of montanaís gallatin national forest, this tree has a slender silhouette and is designed with natural pockets for decorating.
sparkling snow color changing: bearing a dense layer of glittered flocking, this tree features an eight-function lighting control in warm white, multicolor and color-changing settings.
blue spruce: this tree duplicates the characteristic silvery needles and perfect-pyramid shape of the famed colorado blue spruce.
oregon pine color changing: a lush evergreen with lighting options: select warm white or multicolor steady lights, or choose the color-changing or twinkle functions.
the wonder tree: this translucent-white tree is also our ìgreenest,î with needles constructed from recycled plastic bottles. leds can be switched between warm white and multicolor.
telluride fir: hundreds of warm white leds are interspersed with larger, round bulbs. this variation creates unexpected focal points on this lush, lifelike evergreen.
learn more about each tree we offer in our convenient tree gallery | [] | 0 |
what is the difference among the tree varieties available at frontgate? | each tree we offer has a distinct, realistic look that varies by size, needle length, texture, color, branch shape and density. we offer a greater tip density so that every tree looks fuller and more alive than other trees on the market. and every tree is ready for your decorations.
fraser fir: this popular tree has soft, silvery-green needles and stiff, spaced branches perfect for hanging ornaments.
balsam fir: a traditional christmas tree, it features beautiful dark-green needles with airy branches.
noble fir: this tree has deep green needles with sturdy, tiered branches. noble firs are a rare variety unique to the west coast.
douglas fir: native to the west coast, these have soft, dark blue-green branches with 1- to 1-1/2-inch needles that spread in every direction from the branches.
freshly fallen snowcrest: this features a realistic dusting of artificial snow on its lush foliage.
alpine spruce: we call this one our ìdecoratorís delightî due to the open branches and natural pockets that make it an ideal tree for showcasing larger, more elaborate ornaments.
starry night microlight: this lifelike fraser fir is a seasonal spectacle, adorned with up to 9,300 microlights on the largest size.
gallatin pine: inspired by trees on the mountains of montanaís gallatin national forest, this tree has a slender silhouette and is designed with natural pockets for decorating.
sparkling snow color changing: bearing a dense layer of glittered flocking, this tree features an eight-function lighting control in warm white, multicolor and color-changing settings.
blue spruce: this tree duplicates the characteristic silvery needles and perfect-pyramid shape of the famed colorado blue spruce.
oregon pine color changing: a lush evergreen with lighting options: select warm white or multicolor steady lights, or choose the color-changing or twinkle functions.
the wonder tree: this translucent-white tree is also our ìgreenest,î with needles constructed from recycled plastic bottles. leds can be switched between warm white and multicolor.
telluride fir: hundreds of warm white leds are interspersed with larger, round bulbs. this variation creates unexpected focal points on this lush, lifelike evergreen.
learn more about each tree we offer in our convenient tree gallery | frontgate.com | 4 | b3b96f7f3678d851e60f5f8ac950f476 | pvc is shorthand for polyvinyl chloride. traditional artificial christmas tree needles have been made from pvc since they were first introduced to the market. the material is pressed into thin, rectangular needle-like strips and affixed by wire.
pe is shorthand for polyethylene. this material is used in the creation of realistic, state-of-the-art trees that are modeled to replicate the appearance of real evergreens. branch specimens are gathered from the forest, molded and then infused with the pe polymer to create the most lifelike trees on the market. | [] | 0 |
what is the difference between molded pe tips and pvc needles? | pvc is shorthand for polyvinyl chloride. traditional artificial christmas tree needles have been made from pvc since they were first introduced to the market. the material is pressed into thin, rectangular needle-like strips and affixed by wire.
pe is shorthand for polyethylene. this material is used in the creation of realistic, state-of-the-art trees that are modeled to replicate the appearance of real evergreens. branch specimens are gathered from the forest, molded and then infused with the pe polymer to create the most lifelike trees on the market. | frontgate.com | 4 | 971af3ef0d47a17698e21b912b23ff87 | e offer free replacement strands for trees under warranty.
we do not offer single replacement bulbs, but your tree will come with several extra bulbs in the accessories kit. to replace a single bulb:
step 1: find the burnt-out bulb. a burnt-out bulb is usually pretty easy to spot because it has a black spot in the center or all over. even if the bulb is colored, the burnt-out bulb will be black inside.
step 2: remove the burnt-out bulb. pull upward to get the burnt-out bulb out of the socket of the string of lights.
step 3: insert a new bulb. take a good replacement bulb from the accessories kit that came with your tree, and insert it in the socket. | [] | 0 |
am i able to purchase replacement bulbs? | e offer free replacement strands for trees under warranty.
we do not offer single replacement bulbs, but your tree will come with several extra bulbs in the accessories kit. to replace a single bulb:
step 1: find the burnt-out bulb. a burnt-out bulb is usually pretty easy to spot because it has a black spot in the center or all over. even if the bulb is colored, the burnt-out bulb will be black inside.
step 2: remove the burnt-out bulb. pull upward to get the burnt-out bulb out of the socket of the string of lights.
step 3: insert a new bulb. take a good replacement bulb from the accessories kit that came with your tree, and insert it in the socket. | frontgate.com | 4 | ecd4e5241a8e093a84bea0659eddf28c | ìfullî trees are wider in girth, while ìslimî trees have a narrow profile. slim trees are excellent for small or narrow spaces, while full trees become the focal point of grand rooms. | [] | 0 |
what is the difference between a "full" and a "slim" tree? | ìfullî trees are wider in girth, while ìslimî trees have a narrow profile. slim trees are excellent for small or narrow spaces, while full trees become the focal point of grand rooms. | frontgate.com | 4 | ef6daf7bc5560aa050513eb37f34cdad | view our hanging ties and accessories
we offer a variety of implements that make hanging garlands a snap, eliminating any harm to your home. we recommend using zip ties or a beautiful ribbon. fishing wire is also a go-to, as are removable hooks. | [] | 0 |
how do i attach garlands to mantels and banisters? | view our hanging ties and accessories
we offer a variety of implements that make hanging garlands a snap, eliminating any harm to your home. we recommend using zip ties or a beautiful ribbon. fishing wire is also a go-to, as are removable hooks. | frontgate.com | 4 | 5ecada86eb59ffa135edb8f8dc7ef487 | each tree section has a small connector box that needs to be tightly secured together, or the entire section will not light. if you have a section out, it is usually because one or more of the connector boxes is not snugly connected. these connector boxes are green, approximately 1" long and are located at the bottom of each section close to the center pole. depending on how large the section of the tree is, there may be multiple boxes to check. | [] | 0 |
how do i troubleshoot my tree if the lights do not work? | each tree section has a small connector box that needs to be tightly secured together, or the entire section will not light. if you have a section out, it is usually because one or more of the connector boxes is not snugly connected. these connector boxes are green, approximately 1" long and are located at the bottom of each section close to the center pole. depending on how large the section of the tree is, there may be multiple boxes to check. | frontgate.com | 4 | 5a86680f79feb5ab1246a7160879cfc3 | view our hanging ties and accessories
we offer a variety of implements that make hanging a wreath a snap, eliminating any harm to your home. magnetic wreath hangers are perfect for any metal surface, while traditional wreath hangers can hook over most doors. | [] | 0 |
how do i attach wreaths to windows? | view our hanging ties and accessories
we offer a variety of implements that make hanging a wreath a snap, eliminating any harm to your home. magnetic wreath hangers are perfect for any metal surface, while traditional wreath hangers can hook over most doors. | frontgate.com | 4 | 437e67f48675fe84d169468c55e26336 | we do not recommend using an artificial tree outdoors unless it is designed and described specifically as being ìfor outdoor use.î | [] | 0 |
can artificial trees be used outside? | we do not recommend using an artificial tree outdoors unless it is designed and described specifically as being ìfor outdoor use.î | frontgate.com | 4 | e058e8215d0defb9b018faefa138bccf | spare fuses are provided in the accessories kit that came with your tree. to change a fuse:
step 1: unplug the tree.
step 2: slide up the cover on the plug as indicated by the direction arrow.
step 3: remove the blown fuse by wedging a small screwdriver or allen wrench underneath to pry it up.
step 4: replace with the spare fuse provided in the accessories kit that came with your tree. | [] | 0 |
how do i change a fuse? | spare fuses are provided in the accessories kit that came with your tree. to change a fuse:
step 1: unplug the tree.
step 2: slide up the cover on the plug as indicated by the direction arrow.
step 3: remove the blown fuse by wedging a small screwdriver or allen wrench underneath to pry it up.
step 4: replace with the spare fuse provided in the accessories kit that came with your tree. | frontgate.com | 4 | 3acef4f9f446e899f8437011990b1db9 | ìindoorî greenery features exquisite details like glass baubles and plush velvet ribbons that are not designed to be used outside.
ìoutdoorî greenery (which can be used indoors) is crafted to withstand the elements and features durable ornaments, ribbons and lights that wonít malfunction due to moisture.
ìcovered outdoorî greenery can be used indoors or outside under a covered area to reduce the effects of direct exposure to the elements. it should be moved indoors during extremely hot or below-freezing weather. | [] | 0 |
whatís the difference between "indoor," "outdoor" and "covered outdoor" greenery? | ìindoorî greenery features exquisite details like glass baubles and plush velvet ribbons that are not designed to be used outside.
ìoutdoorî greenery (which can be used indoors) is crafted to withstand the elements and features durable ornaments, ribbons and lights that wonít malfunction due to moisture.
ìcovered outdoorî greenery can be used indoors or outside under a covered area to reduce the effects of direct exposure to the elements. it should be moved indoors during extremely hot or below-freezing weather. | frontgate.com | 4 | dbfc34bc9ca0987a612ed0a54ac306d6 | each tree we offer has a distinct, realistic look that varies by size, needle length, texture, color, branch shape and density. we offer a greater tip density so that every tree looks fuller and more alive than other trees on the market. and every tree is ready for your decorations.
fraser fir: this popular tree has soft, silvery-green needles and stiff, spaced branches perfect for hanging ornaments.
balsam fir: a traditional christmas tree, it features beautiful dark-green needles with airy branches.
noble fir: this tree has deep green needles with sturdy, tiered branches. noble firs are a rare variety unique to the west coast.
stafford pine: a lifelike, stately pine tree, it has a broad profile and densely layered branches.
flocked: "flocking" is artificial snow that is added to the tree to give it a more wintery look
northern ridge: a perky tree with upswept branches and a shapely silhouette, it looks as if it were plucked directly from an alpine slope.
douglas fir: native to the west coast, these have soft, dark-blue-green needles with soft, 1- to 1-1/2-inch -long needles that spread in every direction from the branches..
freshly fallen snowcrest: this features a realistic dusting of artificial snow on its lush foliage.
alpine spruce: we call this one our ìdecoratorís delightî due to the open branches and natural pockets that make this an ideal tree for showcasing larger, more elaborate ornaments.
glacier fir: crafted to resemble natural snowfall, it has heavier flocking on the outer tips than on the inside. this is also an ornament-friendly tree thanks to the natural pockets.
learn more about each tree we offer in our convenient tree gallery | [] | 0 |
what is the difference between the tree varieties available at frontgate? | each tree we offer has a distinct, realistic look that varies by size, needle length, texture, color, branch shape and density. we offer a greater tip density so that every tree looks fuller and more alive than other trees on the market. and every tree is ready for your decorations.
fraser fir: this popular tree has soft, silvery-green needles and stiff, spaced branches perfect for hanging ornaments.
balsam fir: a traditional christmas tree, it features beautiful dark-green needles with airy branches.
noble fir: this tree has deep green needles with sturdy, tiered branches. noble firs are a rare variety unique to the west coast.
stafford pine: a lifelike, stately pine tree, it has a broad profile and densely layered branches.
flocked: "flocking" is artificial snow that is added to the tree to give it a more wintery look
northern ridge: a perky tree with upswept branches and a shapely silhouette, it looks as if it were plucked directly from an alpine slope.
douglas fir: native to the west coast, these have soft, dark-blue-green needles with soft, 1- to 1-1/2-inch -long needles that spread in every direction from the branches..
freshly fallen snowcrest: this features a realistic dusting of artificial snow on its lush foliage.
alpine spruce: we call this one our ìdecoratorís delightî due to the open branches and natural pockets that make this an ideal tree for showcasing larger, more elaborate ornaments.
glacier fir: crafted to resemble natural snowfall, it has heavier flocking on the outer tips than on the inside. this is also an ornament-friendly tree thanks to the natural pockets.
learn more about each tree we offer in our convenient tree gallery | frontgate.com | 5 | 4ca374a52a57d47a408f8144a3a3dd02 | every tree purchased on or after august 20, 2019, comes with a limited three-year warranty on foliage, frame, tips and factory-installed lights. for trees purchased prior to august 20, 2019, please contact customer service at 888-263-9850 for warranty information.
first, try to troubleshoot the issue using the troubleshooting guide that came with your tree or using our online guide
if, after troubleshooting, you still cannot get the factory-installed lights to work, contact customer service at 888-263-9850 to file a warranty claim. if the lights are still under warranty and are not damaged because of misuse, neglect or intentional alteration, we may send a new strand of lights to weave into the area where the lights arenít working.
we do not have sections of trees to send, and we do not replace trees with malfunctioning lights if they are within the 3-year warranty period for the lights. | [] | 0 |
i bought a tree/greenery over a year ago and the lights donít work this year. what should i do? | every tree purchased on or after august 20, 2019, comes with a limited three-year warranty on foliage, frame, tips and factory-installed lights. for trees purchased prior to august 20, 2019, please contact customer service at 888-263-9850 for warranty information.
first, try to troubleshoot the issue using the troubleshooting guide that came with your tree or using our online guide
if, after troubleshooting, you still cannot get the factory-installed lights to work, contact customer service at 888-263-9850 to file a warranty claim. if the lights are still under warranty and are not damaged because of misuse, neglect or intentional alteration, we may send a new strand of lights to weave into the area where the lights arenít working.
we do not have sections of trees to send, and we do not replace trees with malfunctioning lights if they are within the 3-year warranty period for the lights. | frontgate.com | 5 | 844be7962bd287afd317e2820b7f9295 | pvc is shorthand for polyvinyl chloride. traditional artificial christmas tree needles have been made from pvc since they were first introduced to the market. the material is pressed into thin, rectangular needle-like strips and affixed by wire.
pe is shorthand for polyethylene. this material is used in the creation of realistic, state-of-the-art trees that are modeled to replicated the appearance of real evergreens. branch specimens are gathered from the forest, molded and then infused with the pe polymer to create the most lifelike trees on the market. | [] | 0 |
what is the difference between molded pe tips and pvc needles? | pvc is shorthand for polyvinyl chloride. traditional artificial christmas tree needles have been made from pvc since they were first introduced to the market. the material is pressed into thin, rectangular needle-like strips and affixed by wire.
pe is shorthand for polyethylene. this material is used in the creation of realistic, state-of-the-art trees that are modeled to replicated the appearance of real evergreens. branch specimens are gathered from the forest, molded and then infused with the pe polymer to create the most lifelike trees on the market. | frontgate.com | 5 | 4a493617abc1bc1153bc8a3f5dfaf564 | most of our artificial trees and greenery are pre-lit with hand-strung lights that are ready to use when properly assembled.
all of our 7-1/2-foot and larger trees have energy-efficient, long-lasting leds (light emitting diodes). you should not leave your tree on all day when using any type of light. either set a timer, or manually turn your tree lights on when you are home and awake to enjoy them, and turn off if you are away or sleeping.
although led bulbs remain cool to the touch, they should be left off for extended periods of time to give the wire and power box time to cool.
much of our greenery ñ including garlands and wreaths ñ comes with built-in, in-line timers (unless otherwise noted in the productís overview). | [] | 0 |
what types of lights are on frontgate trees and greenery, and how long should they be left on? | most of our artificial trees and greenery are pre-lit with hand-strung lights that are ready to use when properly assembled.
all of our 7-1/2-foot and larger trees have energy-efficient, long-lasting leds (light emitting diodes). you should not leave your tree on all day when using any type of light. either set a timer, or manually turn your tree lights on when you are home and awake to enjoy them, and turn off if you are away or sleeping.
although led bulbs remain cool to the touch, they should be left off for extended periods of time to give the wire and power box time to cool.
much of our greenery ñ including garlands and wreaths ñ comes with built-in, in-line timers (unless otherwise noted in the productís overview). | frontgate.com | 5 | 55d48f19a983b2e36931ccc0369d4395 | we describe the holiday season as november 1 through january 15, or approximately 10 weeks. if your tree is lit for 12 hours a day, it will last approximately 250 days, which is about three 10-week seasons.
many of our trees and greenery ñ including garlands and wreaths ñ do come with built-in, in-line timers (as noted in each productís overview). | [] | 0 |
what does it mean that my lights will last for 3 seasons or 3,000 hours? do trees have timers? | we describe the holiday season as november 1 through january 15, or approximately 10 weeks. if your tree is lit for 12 hours a day, it will last approximately 250 days, which is about three 10-week seasons.
many of our trees and greenery ñ including garlands and wreaths ñ do come with built-in, in-line timers (as noted in each productís overview). | frontgate.com | 5 | e938ec3e49fddc18adaa6d431ca5b4c6 | "full" trees are wider in girth, while "slim" trees have a narrow profile. slim trees are excellent for small or narrow spaces, while full trees become the focal point of grand rooms. | [] | 0 |
what is the difference between a "full" and a "slim" tree? | "full" trees are wider in girth, while "slim" trees have a narrow profile. slim trees are excellent for small or narrow spaces, while full trees become the focal point of grand rooms. | frontgate.com | 5 | 40870240eb91d602c3149a315500626d | there are several ways to store your tree and greenery. do not store them in their shipping boxes. we offer a variety of quality solutions from standing tree bags to rolling boxes. it is important that all branches are folded gently with limited pressure to prevent damage. view the assortment here. | [] | 0 |
how should my tree and greenery be stored? | there are several ways to store your tree and greenery. do not store them in their shipping boxes. we offer a variety of quality solutions from standing tree bags to rolling boxes. it is important that all branches are folded gently with limited pressure to prevent damage. view the assortment here. | frontgate.com | 5 | 48f1eca5939ef02911bfa1d63e4dafaa | we offer free replacement strands for trees under warranty.
we do not offer single replacement bulbs, but your tree will come with several extra bulbs in the accessories kit. to replace a single bulb:
step 1: find the burnt-out bulb. a burnt-out bulb is usually pretty easy to spot because it has a black spot in the center or all over. even if the bulb is colored, the burnt-out bulb will be black inside.
step 2: remove the burnt-out bulb. pull upward to get the burnt-out bulb out of the socket of the string of lights.
step 3: insert a new bulb. take a good replacement bulb from the accessories kit that came with your tree, and insert it in the socket. | [] | 0 |
am i able to purchase replacement bulbs? | we offer free replacement strands for trees under warranty.
we do not offer single replacement bulbs, but your tree will come with several extra bulbs in the accessories kit. to replace a single bulb:
step 1: find the burnt-out bulb. a burnt-out bulb is usually pretty easy to spot because it has a black spot in the center or all over. even if the bulb is colored, the burnt-out bulb will be black inside.
step 2: remove the burnt-out bulb. pull upward to get the burnt-out bulb out of the socket of the string of lights.
step 3: insert a new bulb. take a good replacement bulb from the accessories kit that came with your tree, and insert it in the socket. | frontgate.com | 5 | 391e7ebb98c4d1184242448521c61262 | to achieve the fully decorated look you see in our catalogs and on our website, we have different recommendations for each size tree:
6-ft. tree: 125 ornaments, 1 tree topper, 1 tree skirt, 6ñ7 feet of garland, 8 picks/floral stems and 10 yards of ribbon
7-1/2-ft. tree: 150 ornaments, 1 tree topper, 1 tree skirt, 8ñ9 feet of garland, 10 picks/floral stems and 12 yards of ribbon
9-ft. tree: 175 ornaments, 1 tree topper, 1 tree skirt, 10ñ11 feet of garland, 12 picks/floral stems and 14 yards of ribbon
10-ft. tree: 200 ornaments, 1 tree topper, 1 tree skirt, 12ñ13 feet of garland, 14 picks/floral stems and 16 yards of ribbon
12-ft. tree: 225 ornaments, 1 tree topper, 1 tree skirt, 14ñ15 feet of garland, 16 picks/floral stems and 18 yards of ribbon | [] | 0 |
how many ornaments are recommended for each size tree? | to achieve the fully decorated look you see in our catalogs and on our website, we have different recommendations for each size tree:
6-ft. tree: 125 ornaments, 1 tree topper, 1 tree skirt, 6ñ7 feet of garland, 8 picks/floral stems and 10 yards of ribbon
7-1/2-ft. tree: 150 ornaments, 1 tree topper, 1 tree skirt, 8ñ9 feet of garland, 10 picks/floral stems and 12 yards of ribbon
9-ft. tree: 175 ornaments, 1 tree topper, 1 tree skirt, 10ñ11 feet of garland, 12 picks/floral stems and 14 yards of ribbon
10-ft. tree: 200 ornaments, 1 tree topper, 1 tree skirt, 12ñ13 feet of garland, 14 picks/floral stems and 16 yards of ribbon
12-ft. tree: 225 ornaments, 1 tree topper, 1 tree skirt, 14ñ15 feet of garland, 16 picks/floral stems and 18 yards of ribbon | frontgate.com | 5 | ca94fe097ea820ac9170135109f96980 | incorrect installation or a loose bolt can cause a tree to tilt. check the eyebolts that came with your tree, and make certain they are properly installed. | [] | 0 |
my tree is crooked. what went wrong? | incorrect installation or a loose bolt can cause a tree to tilt. check the eyebolts that came with your tree, and make certain they are properly installed. | frontgate.com | 5 | f322394f7d56974c5eadb6a3f2fbedd5 | each tree section has a small connector box that needs to be tightly secured together, or the entire section will not light. if you have a section out, it is usually because it has one or more of the connector boxes is not snugly connected. these connector boxes are green, approximately 1" long and are located at the bottom of each section close to the center pole. depending on how large the section of the tree is, there may be multiple boxes to check. | [] | 0 |
how do i troubleshoot my tree if the lights do not work? | each tree section has a small connector box that needs to be tightly secured together, or the entire section will not light. if you have a section out, it is usually because it has one or more of the connector boxes is not snugly connected. these connector boxes are green, approximately 1" long and are located at the bottom of each section close to the center pole. depending on how large the section of the tree is, there may be multiple boxes to check. | frontgate.com | 5 | 6ef4e7f84fed26b77e5375cad616f244 | view video for changing a fuse.
spare fuses are provided in the accessories kit that came with your tree. to change a fuse:
step 1: unplug the tree.
step 2: slide up the cover on the plug as indicated by the direction arrow.
step 3: remove the blown fuse by wedging a small screwdriver or allen wrench underneath to pry it up.
step 4: replace with the spare fuse provided in the accessories kit that came with your tree. | [] | 0 |
how do i change a fuse? | view video for changing a fuse.
spare fuses are provided in the accessories kit that came with your tree. to change a fuse:
step 1: unplug the tree.
step 2: slide up the cover on the plug as indicated by the direction arrow.
step 3: remove the blown fuse by wedging a small screwdriver or allen wrench underneath to pry it up.
step 4: replace with the spare fuse provided in the accessories kit that came with your tree. | frontgate.com | 5 | 4f91d33ec0b2adbc5bfb5e595fd671d5 | view our hanging ties and accessories
we offer a variety of implements that make hanging garlands a snap, eliminating any harm to your home. we recommend using zip ties or a beautiful ribbon. fishing wire is also a go-to, as are removable hooks. | [] | 0 |
how do i attach garlands to mantels and banisters? | view our hanging ties and accessories
we offer a variety of implements that make hanging garlands a snap, eliminating any harm to your home. we recommend using zip ties or a beautiful ribbon. fishing wire is also a go-to, as are removable hooks. | frontgate.com | 5 | e4571c9f8717596e7408f19abd40fb1e | we offer a variety of implements that make hanging a wreath a snap, eliminating any harm to your home. magnetic wreath hangers are perfect for any metal surface, while traditional wreath hangers can hook over most doors. | [] | 0 |
how do i attach wreaths to windows? | we offer a variety of implements that make hanging a wreath a snap, eliminating any harm to your home. magnetic wreath hangers are perfect for any metal surface, while traditional wreath hangers can hook over most doors. | frontgate.com | 5 | b95f23d4bcd06270ae8d3a8af31bd07d | "indoor" greenery features exquisite details like glass baubles and plush velvet ribbons that are not designed to be used outside.
"outdoor" greenery (which can be used indoors) is crafted to withstand the elements and features durable ornaments, ribbons and lights that wonít malfunction due to moisture.
"covered outdoor" greenery can be used indoors or outside under a covered area to reduce the effects of direct exposure to the elements. it should be moved indoors during extremely hot or below-freezing weather. | [] | 0 |
whatís the difference between "indoor," "outdoor" and "covered outdoor" greenery? | "indoor" greenery features exquisite details like glass baubles and plush velvet ribbons that are not designed to be used outside.
"outdoor" greenery (which can be used indoors) is crafted to withstand the elements and features durable ornaments, ribbons and lights that wonít malfunction due to moisture.
"covered outdoor" greenery can be used indoors or outside under a covered area to reduce the effects of direct exposure to the elements. it should be moved indoors during extremely hot or below-freezing weather. | frontgate.com | 5 | 31e85755bf1e157ba3bfe99bcbb88885 | our battery packs are accessible and easy to use. simply locate the pack, press the clip to pop it open, and change the batteries. lithium batteries will typically last for about 180 hours. | [] | 0 |
how do i change the batteries on battery-operated greenery? how long will the batteries last? | our battery packs are accessible and easy to use. simply locate the pack, press the clip to pop it open, and change the batteries. lithium batteries will typically last for about 180 hours. | frontgate.com | 5 | c6c7440435dd8d535eb7ccfe1b54b871 | the benefit of a high-quality artificial tree is that ñ with proper storage and use ñ it is a long-term investment that can be enjoyed for many years. tree branches, needles, hardware and led lights should last at least 10 years. | [] | 0 |
how long should you expect to keep an artificial christmas tree? | the benefit of a high-quality artificial tree is that ñ with proper storage and use ñ it is a long-term investment that can be enjoyed for many years. tree branches, needles, hardware and led lights should last at least 10 years. | frontgate.com | 5 | f665f802c7feaf9f6d9cbdd7b4d9aca7 | we do not recommend using an artificial tree outdoors unless it is designed and described specifically as being "for outdoor use." | [] | 0 |
can artificial trees be used outside? | we do not recommend using an artificial tree outdoors unless it is designed and described specifically as being "for outdoor use." | frontgate.com | 5 | 3136abb34d6cb658f0e43e240a2813b2 | most of our greenery is cordless to offer greater flexibility in placement and use. these require batteries (usually sold separately), and have a battery box that can be easily hidden.
we do offer select greenery with corded lights. these typically have larger, brighter lights and a power cord that plugs into a standard (us) wall outlet.
all of our trees have a single power cord that plugs into a standard (us) wall outlet. | [] | 0 |
you have a lot of cordless greenery, but do you have any that are corded? are any of your trees cordless? | most of our greenery is cordless to offer greater flexibility in placement and use. these require batteries (usually sold separately), and have a battery box that can be easily hidden.
we do offer select greenery with corded lights. these typically have larger, brighter lights and a power cord that plugs into a standard (us) wall outlet.
all of our trees have a single power cord that plugs into a standard (us) wall outlet. | frontgate.com | 5 | c68520e5fca3d33b729f673349b7227f | most bars and counters are within a standard range of heights: 40"-42" for bars, 34"-39" for counters. our bar-height and counter-height stools are sized to accommodate those dimensions. your seat height should be about 9"-11" from the bottom of the bar or counter. note each stool's listed seat height to see which works best for your space. follow the guidelines on our measuring guide and view the corresponding video. | [] | 0 |
what's the difference between bar and counter height? | most bars and counters are within a standard range of heights: 40"-42" for bars, 34"-39" for counters. our bar-height and counter-height stools are sized to accommodate those dimensions. your seat height should be about 9"-11" from the bottom of the bar or counter. note each stool's listed seat height to see which works best for your space. follow the guidelines on our measuring guide and view the corresponding video. | frontgate.com | 6 | 060c2048ba794d8796d74155e6d07c64 | the aluminum frames of our 7 1/2 ft., 9 ft., and 11 ft market umbrellas have the ability to tilt. all of our cantilever umbrellas feature 360° swivel bases, and most of them also have tilting canopies. | [] | 0 |
do all of your umbrellas tilt and swivel? | the aluminum frames of our 7 1/2 ft., 9 ft., and 11 ft market umbrellas have the ability to tilt. all of our cantilever umbrellas feature 360° swivel bases, and most of them also have tilting canopies. | frontgate.com | 7 | fdacaf11d90bef9f1dc71c11114dfb52 | most rugs can be vacuumed, but depending on the material and construction, you may need to do so with the roller brush turned off. always check the care instructions on your specific style of rug. learn more about rug care and maintenance here. | [] | 0 |
can i vacuum my rug? | most rugs can be vacuumed, but depending on the material and construction, you may need to do so with the roller brush turned off. always check the care instructions on your specific style of rug. learn more about rug care and maintenance here. | frontgate.com | 8 | 1962ead78499eadccc7e0fe7c7e28260 | we carry a variety of rug pads to suit any type of surface, whether indoors or out. and yes, you definitely need them! a rug without a rug pad can be a safety issue, especially on wood or tile floors. if the rug moves or flips up it could cause someone to trip or slip, and a rug pad helps prevent this from happening. rug pads also offer plenty of other benefits as well, such as protecting your floors from wear and tear, offering a little extra cushioning and prolonging the life of your rug. | [] | 0 |
rug pads – do you sell them? do i need them? | we carry a variety of rug pads to suit any type of surface, whether indoors or out. and yes, you definitely need them! a rug without a rug pad can be a safety issue, especially on wood or tile floors. if the rug moves or flips up it could cause someone to trip or slip, and a rug pad helps prevent this from happening. rug pads also offer plenty of other benefits as well, such as protecting your floors from wear and tear, offering a little extra cushioning and prolonging the life of your rug. | frontgate.com | 8 | eafa3ab6854b5a207139f9e16fc1a817 | yes, for all the reasons listed above. however, we recommend using a thin, non-slip pad so the rug stays flush with the ground. | [] | 0 |
do i need rug pads for hide rugs such as sheepskin or cow hide? | yes, for all the reasons listed above. however, we recommend using a thin, non-slip pad so the rug stays flush with the ground. | frontgate.com | 8 | 9aa270975953734f363e7563bf98e7ab | using the same shape of rug as your table is the most classic way to style your dining room, but you can always showcase your personal style by switching it up. | [] | 0 |
does the shape of my dining room rug need to match the shape of my table? | using the same shape of rug as your table is the most classic way to style your dining room, but you can always showcase your personal style by switching it up. | frontgate.com | 8 | f3869c135cfb8f1fe51bdfbb22fcac2f | indoor/outdoor rugs or performance rugs are great for kitchens due to how easy they are to clean. we also offer kitchen mats with memory foam that feature unmatched cushioning and support if you are spending a lot of time on your feet cooking. | [] | 0 |
i want to make my kitchen feel a little warmer and more welcoming. what type of rug should i use? | indoor/outdoor rugs or performance rugs are great for kitchens due to how easy they are to clean. we also offer kitchen mats with memory foam that feature unmatched cushioning and support if you are spending a lot of time on your feet cooking. | frontgate.com | 8 | 4c25b569b05c7e08c53f52385217b58c | easy care refers to power-loomed rugs that can be easily cleaned and don’t need a lot of maintenance. spot clean, vacuum and voilà! | [] | 0 |
what does easy care mean? | easy care refers to power-loomed rugs that can be easily cleaned and don’t need a lot of maintenance. spot clean, vacuum and voilà! | frontgate.com | 8 | 14520af57b8a29de3344f3801ca138b9 | pile is the height of the rug or the thickness of the rug material. | [] | 0 |
what does “pile” mean? | pile is the height of the rug or the thickness of the rug material. | frontgate.com | 8 | 6f65a159689951b197c846cc000f447a | either an indoor/outdoor rug or a performance rug. both are very durable and easy to keep clean. | [] | 0 |
what kind of rug works best in a high-traffic area? | either an indoor/outdoor rug or a performance rug. both are very durable and easy to keep clean. | frontgate.com | 8 | df54f192c6e8b3ee8cc18222632fd7d6 | polyester. the fibers don’t break down as readily as natural fibers, and the material is better suited to resist wear and tear. | [] | 0 |
what material makes up the most durable rugs? | polyester. the fibers don’t break down as readily as natural fibers, and the material is better suited to resist wear and tear. | frontgate.com | 8 | b8027376237ccdcdd9052abba44ccd55 | cotton: many flat-weave rugs are woven from cotton. cotton is easy to dye, so vibrant and colorful pieces can be created from it for a bold statement in any room. cotton tends to stain easier than synthetic rugs, as it is naturally absorbent.
hand-hooked: hand-hooked rugs use the same process as tufted rugs, but the yarns are looped back through the fabric backing. they are soft and plush, usually with a thick pile.
tufted: tufted rugs are constructed by punching individual yarns through a fabric backing and held into place with a top sheet of fabric. tufted rugs are generally thicker and have a very dense pile.
high-pile/shag: a rug made with extra-long fibers that create a fluffy or furry look.
knotted: a rug woven using a specific technique where each yarn is knotted by hand, resulting in a cushioned hand feel and soft texture.
flat-weave: instead of a pile that rises several inches off the ground, a flat-weave rug will remain flush with the floor.
handmade: handmade rugs tend to have impeccable quality and last longer. they are also likely to feature more intricate detailing.
synthetic/performance: made by machine and power loomed, these extremely durable rugs are typically resistant to stains. | [] | 0 |
what are the different types of rug construction? | cotton: many flat-weave rugs are woven from cotton. cotton is easy to dye, so vibrant and colorful pieces can be created from it for a bold statement in any room. cotton tends to stain easier than synthetic rugs, as it is naturally absorbent.
hand-hooked: hand-hooked rugs use the same process as tufted rugs, but the yarns are looped back through the fabric backing. they are soft and plush, usually with a thick pile.
tufted: tufted rugs are constructed by punching individual yarns through a fabric backing and held into place with a top sheet of fabric. tufted rugs are generally thicker and have a very dense pile.
high-pile/shag: a rug made with extra-long fibers that create a fluffy or furry look.
knotted: a rug woven using a specific technique where each yarn is knotted by hand, resulting in a cushioned hand feel and soft texture.
flat-weave: instead of a pile that rises several inches off the ground, a flat-weave rug will remain flush with the floor.
handmade: handmade rugs tend to have impeccable quality and last longer. they are also likely to feature more intricate detailing.
synthetic/performance: made by machine and power loomed, these extremely durable rugs are typically resistant to stains. | frontgate.com | 8 | 51a1e9c6dcaf1eb9babae545b07971c2 | you can put outdoor rugs inside or outside. the difference is that an outdoor rug is weather resistant and anti-microbial so it won’t collect mold or mildew if it gets damp. | [] | 0 |
what differentiates an indoor rug from an outdoor rug? | you can put outdoor rugs inside or outside. the difference is that an outdoor rug is weather resistant and anti-microbial so it won’t collect mold or mildew if it gets damp. | frontgate.com | 8 | a5ceb8bae77813b07ed7e4e98593c38e | no. natural materials are not mold/mildew resistant and will break down when left in the elements. | [] | 0 |
can natural texture weaves be used outdoors? | no. natural materials are not mold/mildew resistant and will break down when left in the elements. | frontgate.com | 8 | 365f684dfabb54f196f98a995914eefb | a statement rug is nice when the other elements in your room are more neutral. if you have a beige sofa and gray walls, a statement rug can really shine. if you have a lot going on decor-wise – color, pattern and texture – then a neutral rug can help ground the room. | [] | 0 |
how should i choose between a statement rug and a neutral rug? | a statement rug is nice when the other elements in your room are more neutral. if you have a beige sofa and gray walls, a statement rug can really shine. if you have a lot going on decor-wise – color, pattern and texture – then a neutral rug can help ground the room. | frontgate.com | 8 | 99cc137a21a56f818ba2bb6055100196 | we recommend vacuuming 1-2 times weekly to reduce shedding. you can also brush, sweep or beat your rugs, but never put them in the washing machine. take your rug in for a professional cleaning every 2-3 years. | [] | 0 |
how should i keep my rug clean? | we recommend vacuuming 1-2 times weekly to reduce shedding. you can also brush, sweep or beat your rugs, but never put them in the washing machine. take your rug in for a professional cleaning every 2-3 years. | frontgate.com | 8 | 212d147dd32573c4faf45844ae9d3906 | only outdoor rugs should be hosed down to clean. | [] | 0 |
can i hose off my rug? | only outdoor rugs should be hosed down to clean. | frontgate.com | 8 | 4494d5875bc49cd221632ea624825dea | brush the fur (especially long fur, like sheepskin) to avoid tangling. spot clean using corn or potato starch. once your rug is dry, brush off the remaining particles. | [] | 0 |
how should i clean a hide rug? | brush the fur (especially long fur, like sheepskin) to avoid tangling. spot clean using corn or potato starch. once your rug is dry, brush off the remaining particles. | frontgate.com | 8 | e7f2b8f7849946eff213ac8f1ccbc478 | the life of your rug will vary depending on the type of rug and amount of wear and tear. | [] | 0 |
how long will my rug last? | the life of your rug will vary depending on the type of rug and amount of wear and tear. | frontgate.com | 8 | 05610162cbe6711eafc8299ad16180fd | if your rug is damaged, take it to a professional rug cleaning and repair service to be mended. | [] | 0 |
how do i repair a rug if it’s ripped or in need of repairs? | if your rug is damaged, take it to a professional rug cleaning and repair service to be mended. | frontgate.com | 8 | 73a6f374a41b0cbb9cc7147e0022247a | check out our video or blog post about rug placement. | [] | 0 |
how do i place rugs in the bedroom? | check out our video or blog post about rug placement. | frontgate.com | 8 | b550998b6172d0ce830cee0ed285c60a | these durable, yet elegant table linens have been specially coated to prevent stains from liquids such as wine and punch, making them perfect for every party. while our performance linens are machine washable, persistent stains may require dry cleaning. | [] | 0 |
Can I install AutoCAD LT on multiple computers? | With a subscription to AutoCAD LT software, you can install it on up to 3 computers or other devices. However, only the named user can sign in and use that software on a single computer at any given time. Please refer to the Software License Agreement (US site) for more information. | autodesk.ae | 0 | 3a4f44fc361d1b50c2dd8fd6d3648d51 | One of the biggest differences between AutoCAD and AutoCAD LT is that AutoCAD LT provides precision two-dimensional (2D) drafting and documentation capabilities, while AutoCAD also provides three-dimensional (3D) functionalities. AutoCAD LT enables you to do simple customizations, but doesn’t support built-in programming capabilities (AutoLISP). Compare AutoCAD and AutoCAD LT. | [] | 0 |
What is the difference between AutoCAD and AutoCAD LT? | One of the biggest differences between AutoCAD and AutoCAD LT is that AutoCAD LT provides precision two-dimensional (2D) drafting and documentation capabilities, while AutoCAD also provides three-dimensional (3D) functionalities. AutoCAD LT enables you to do simple customizations, but doesn’t support built-in programming capabilities (AutoLISP). Compare AutoCAD and AutoCAD LT. | autodesk.ae | 0 | 28f9d516ce06261b38ab4725be857992 | The price of an annual Navisworks subscription is - The price of a 3-year Navisworks subscription is -. | [] | 0 |
How much does a Navisworks subscription cost? | The price of an annual Navisworks subscription is - The price of a 3-year Navisworks subscription is -. | autodesk.ae | 1 | 23486240e8ba1700daf767f6b57e9312 | The price of an annual Product Design & Manufacturing Collection subscription is -. The price of a 3-year Product Design & Manufacturing Collection subscription is -. | [] | 0 |
How much does a Product Design & Manufacturing Collection subscription cost? | The price of an annual Product Design & Manufacturing Collection subscription is -. The price of a 3-year Product Design & Manufacturing Collection subscription is -. | autodesk.ae | 2 | 2a8048470e30ac532c05acfbcf0fdb9a | If you already subscribe or have a maintenance plan on individual products or suites, you can switch to a collection. For standalone maintenance, at your next renewal before May 7, 2021, you can trade in one seat for one subscription at a cost consistent with what you pay today.
Current maintenance prices will experience a 20% price increase on renewals after August 7, 2020. | [] | 0 |
How can I switch to a collection? | If you already subscribe or have a maintenance plan on individual products or suites, you can switch to a collection. For standalone maintenance, at your next renewal before May 7, 2021, you can trade in one seat for one subscription at a cost consistent with what you pay today.
Current maintenance prices will experience a 20% price increase on renewals after August 7, 2020. | autodesk.ae | 3 | cda65e05ebd951d0afbcf768f2e3bd0c | The price of an annual AutoCAD LT subscription is -.The price of a 3-year AutoCAD LT subscription is -. | [] | 0 |
How much does a AutoCAD LT subscription cost? | The price of an annual AutoCAD LT subscription is -.The price of a 3-year AutoCAD LT subscription is -. | autodesk.ae | 4 | 979069b6ce77f92468deceebdb559b5f | With a subscription to AutoCAD LT software, you can install it on up to three computers or other devices. However, only the named user can sign in and use that software on a single computer at any given time. Please refer to the Software License Agreement (US site) for more information. | [] | 0 |
Can I install AutoCAD LT on multiple computers? | With a subscription to AutoCAD LT software, you can install it on up to three computers or other devices. However, only the named user can sign in and use that software on a single computer at any given time. Please refer to the Software License Agreement (US site) for more information. | autodesk.ae | 4 | 032411b3f0ec4e9122716c77d1aabd7c | One of the biggest differences between AutoCAD and AutoCAD LT is that AutoCAD LT provides
precision two-dimensional (2D) drafting and documentation capabilities, while AutoCAD also
provides three-dimensional (3D) functionalities. AutoCAD LT enables you to do
simple customizations, but doesn’t support built-in programming capabilities (AutoLISP). Compare AutoCAD and AutoCAD LT. | [] | 0 |
What is the difference between AutoCAD and AutoCAD LT? | One of the biggest differences between AutoCAD and AutoCAD LT is that AutoCAD LT provides
precision two-dimensional (2D) drafting and documentation capabilities, while AutoCAD also
provides three-dimensional (3D) functionalities. AutoCAD LT enables you to do
simple customizations, but doesn’t support built-in programming capabilities (AutoLISP). Compare AutoCAD and AutoCAD LT. | autodesk.ae | 4 | c02e2626d0809176f791e470323a643c | With a subscription to Maya software, you can install it on up to 3 computers or other devices. However, only the named user can sign in and use that software on a single computer at any given time. Please refer to the Software License Agreement (US site) for more information. | [] | 0 |
Can I install Maya on multiple computers? | With a subscription to Maya software, you can install it on up to 3 computers or other devices. However, only the named user can sign in and use that software on a single computer at any given time. Please refer to the Software License Agreement (US site) for more information. | autodesk.ae | 5 | 9862aafdacf8ce51e51d7fdb5b99c9ad | The price of an annual AEC Collection subscription is -. The price of a 3-year AEC Collection subscription is -. | [] | 0 |
How much does an Architecture, Engineering & Construction Collection subscription cost? | The price of an annual AEC Collection subscription is -. The price of a 3-year AEC Collection subscription is -. | autodesk.ae | 6 | a21bf3fbbbd68e194fac0e4a9c66066a | InfraWorks software is available with a subscription only. We no longer sell perpetual licenses. Learn more about our software licensing program. | [] | 0 |
Where can I get an InfraWorks perpetual license? | InfraWorks software is available with a subscription only. We no longer sell perpetual licenses. Learn more about our software licensing program. | autodesk.ae | 7 | 054aaa027efc5d0d7596747dcc4993e2 | With a subscription to InfraWorks software, you can install it on up to 3 computers or other devices. However, only the named user can sign in and use that software on a single computer at any given time. Please refer to the Software License Agreement (US site) for more information. | [] | 0 |
Can I install InfraWorks on multiple computers? | With a subscription to InfraWorks software, you can install it on up to 3 computers or other devices. However, only the named user can sign in and use that software on a single computer at any given time. Please refer to the Software License Agreement (US site) for more information. | autodesk.ae | 7 | ab0e365c76325228fad67db49c48bb81 | Many of the products included in the collection are fully integrated into Inventor. These extend the professional-grade modeling toolset with advanced simulation, CAM, tolerance analysis, factory design, and automated nesting. For other products, you can easily exchange data with common file formats or native import and export. Learn more about collaboration using the collection | [] | 0 |
How are products in the collection integrated? | Many of the products included in the collection are fully integrated into Inventor. These extend the professional-grade modeling toolset with advanced simulation, CAM, tolerance analysis, factory design, and automated nesting. For other products, you can easily exchange data with common file formats or native import and export. Learn more about collaboration using the collection | autodesk.ae | 8 | 816d83e2166f5566b3290546868d4604 | Autodesk Docs is not available as a stand-alone subscription. Autodesk Docs is included with AEC Collection subscriptions, and the price is included in the price of the collection, which is for an annual subscription, for a monthly subscription, and for a 3-year subscription. Autodesk Docs is also included in subscriptions to Autodesk BIM Collaborate and Autodesk BIM Collaborate Pro, Autodesk Takeoff, and Autodesk Build. | [] | 0 |
How much does an Autodesk Docs subscription cost? | Autodesk Docs is not available as a stand-alone subscription. Autodesk Docs is included with AEC Collection subscriptions, and the price is included in the price of the collection, which is for an annual subscription, for a monthly subscription, and for a 3-year subscription. Autodesk Docs is also included in subscriptions to Autodesk BIM Collaborate and Autodesk BIM Collaborate Pro, Autodesk Takeoff, and Autodesk Build. | autodesk.ae | 11 | ac5ad61449cbc9d551db275300268ce3 | Autodesk Docs is our cloud-based common data environment. BIM 360 Design has been renamed to Autodesk BIM Collaborate Pro and includes the functionality of Autodesk Docs, plus additional capabilities for design co-authoring, design collaboration and coordination. Learn more about Autodesk BIM Collaborate Pro here. | [] | 0 |
What is the difference between Autodesk Docs and BIM 360 Design? | Autodesk Docs is our cloud-based common data environment. BIM 360 Design has been renamed to Autodesk BIM Collaborate Pro and includes the functionality of Autodesk Docs, plus additional capabilities for design co-authoring, design collaboration and coordination. Learn more about Autodesk BIM Collaborate Pro here. | autodesk.ae | 11 | ec5c450fbaa3230111e7f7dd9944a44f | Autodesk Docs, a common data environment, is a centralized document management solution that acts as a single source of truth across the project lifecycle for all teams. It is available in the AEC Collection, and is included with subscriptions to Autodesk BIM Collaborate and Autodesk BIM Collaborate Pro, Autodesk Takeoff, and Autodesk Build.
BIM Collaborate is cloud-based design collaboration and coordination software for reviewers and non-authoring contributors on project teams. It includes Autodesk Docs as well as Design Collaboration and Model Coordination modules.
BIM Collaborate Pro, the next evolution of BIM 360 Design, is design co-authoring, design collaboration, and coordination software for AEC teams. It includes all the functionality of BIM Collaborate plus the collaboration services of Revit Cloud Worksharing, Collaboration for Civil 3D, and Collaboration for Plant 3D, and is for design authors who require anytime, anywhere co-authoring access in Revit, Civil 3D, and Plant 3D.
Learn more about BIM Collaborate and BIM Collaborate Pro. | [] | 0 |
What is the difference between Autodesk Docs, BIM Collaborate and BIM Collaborate Pro? | Autodesk Docs, a common data environment, is a centralized document management solution that acts as a single source of truth across the project lifecycle for all teams. It is available in the AEC Collection, and is included with subscriptions to Autodesk BIM Collaborate and Autodesk BIM Collaborate Pro, Autodesk Takeoff, and Autodesk Build.
BIM Collaborate is cloud-based design collaboration and coordination software for reviewers and non-authoring contributors on project teams. It includes Autodesk Docs as well as Design Collaboration and Model Coordination modules.
BIM Collaborate Pro, the next evolution of BIM 360 Design, is design co-authoring, design collaboration, and coordination software for AEC teams. It includes all the functionality of BIM Collaborate plus the collaboration services of Revit Cloud Worksharing, Collaboration for Civil 3D, and Collaboration for Plant 3D, and is for design authors who require anytime, anywhere co-authoring access in Revit, Civil 3D, and Plant 3D.
Learn more about BIM Collaborate and BIM Collaborate Pro. | autodesk.ae | 11 | 92aa83ceed98dc8869ba22897a92ced8 | BIM Collaborate is design collaboration and coordination software for project reviewers on AEC teams. BIM Collaborate helps you review the latest designs, provide timely feedback, and resolve clashes on building, plant, and civil infrastructure project documents.
BIM Collaborate Pro, previously BIM 360 Design, includes all BIM Collaborate features plus real-time co-authoring, and is for design authors who require anytime, anywhere co-authoring access in Revit, Civil 3D, and AutoCAD Plant 3D.
BIM Collaborate and BIM Collaborate Pro support projects created on both, the unified Autodesk Construction Cloud and BIM 360 platforms. | [] | 0 |
What is the difference between BIM Collaborate and BIM Collaborate Pro? | BIM Collaborate is design collaboration and coordination software for project reviewers on AEC teams. BIM Collaborate helps you review the latest designs, provide timely feedback, and resolve clashes on building, plant, and civil infrastructure project documents.
BIM Collaborate Pro, previously BIM 360 Design, includes all BIM Collaborate features plus real-time co-authoring, and is for design authors who require anytime, anywhere co-authoring access in Revit, Civil 3D, and AutoCAD Plant 3D.
BIM Collaborate and BIM Collaborate Pro support projects created on both, the unified Autodesk Construction Cloud and BIM 360 platforms. | autodesk.ae | 12 | 3d8d1f927f6477d31456ee073fd0e2eb | For core products, common file formats can be imported and exported. With certain products, you can collaborate simultaneously on a model or project throughout a workflow. For examples, see Game design and development or Film and TV production. Arnold is the integrated renderer in Maya and 3ds Max, enabling you to see high-quality previews and iterate changes quickly. | [] | 0 |
How are products in the collection integrated? | For core products, common file formats can be imported and exported. With certain products, you can collaborate simultaneously on a model or project throughout a workflow. For examples, see Game design and development or Film and TV production. Arnold is the integrated renderer in Maya and 3ds Max, enabling you to see high-quality previews and iterate changes quickly. | autodesk.ae | 13 | a05f4e6f390cbc0515be826a3ec875f9 | Autodesk Docs, a common data environment, is a centralized document management solution that acts as a single source of truth across the project lifecycle for all teams. It is available in the AEC Collection or as a stand-alone subscription. It is also included with subscriptions to Autodesk BIM Collaborate and Autodesk BIM Collaborate Pro, Autodesk Takeoff, and Autodesk Build.
BIM Collaborate is cloud-based design collaboration and coordination software for reviewers and non-authoring contributors on project teams. It includes Autodesk Docs as well as Design Collaboration and Model Coordination modules.
BIM Collaborate Pro, the next evolution of BIM 360 Design, is design co-authoring, design collaboration, and coordination software for AEC teams. It includes all the functionality of BIM Collaborate plus the collaboration services of Revit Cloud Worksharing, Collaboration for Civil 3D, and Collaboration for Plant 3D, and is for design authors who require anytime, anywhere co-authoring access in Revit, Civil 3D, and Plant 3D.
Learn more about BIM Collaborate and BIM Collaborate Pro. | [] | 0 |
What is the difference between Autodesk Docs, BIM Collaborate and BIM Collaborate Pro? | Autodesk Docs, a common data environment, is a centralized document management solution that acts as a single source of truth across the project lifecycle for all teams. It is available in the AEC Collection or as a stand-alone subscription. It is also included with subscriptions to Autodesk BIM Collaborate and Autodesk BIM Collaborate Pro, Autodesk Takeoff, and Autodesk Build.
BIM Collaborate is cloud-based design collaboration and coordination software for reviewers and non-authoring contributors on project teams. It includes Autodesk Docs as well as Design Collaboration and Model Coordination modules.
BIM Collaborate Pro, the next evolution of BIM 360 Design, is design co-authoring, design collaboration, and coordination software for AEC teams. It includes all the functionality of BIM Collaborate plus the collaboration services of Revit Cloud Worksharing, Collaboration for Civil 3D, and Collaboration for Plant 3D, and is for design authors who require anytime, anywhere co-authoring access in Revit, Civil 3D, and Plant 3D.
Learn more about BIM Collaborate and BIM Collaborate Pro. | autodesk.ae | 14 | 84424bc87f62c508a8b19ef525a8eb87 | Autodesk Docs software is available with a subscription only. We no longer sell perpetual licenses. Learn more about our software licensing options | [] | 0 |
Where can I get an Autodesk Docs perpetual license? | Autodesk Docs software is available with a subscription only. We no longer sell perpetual licenses. Learn more about our software licensing options | autodesk.ae | 14 | 5d949cacdd48b3a63ad16220e297a6db | The price of an annual Revit subscription is and the price of a monthly Revit subscription is The price of a 3-year Revit subscription is | [] | 0 |
How much does a Revit subscription cost? | The price of an annual Revit subscription is and the price of a monthly Revit subscription is The price of a 3-year Revit subscription is | autodesk.ae | 15 | 9f67779f8c165bcaecd559dce870ca16 | Revit software is available with a subscription only. We no longer sell perpetual licenses. Learn more about our software licensing options. | [] | 0 |
Where can I get a Revit perpetual license? | Revit software is available with a subscription only. We no longer sell perpetual licenses. Learn more about our software licensing options. | autodesk.ae | 15 | fe5d8029ea33494a64d62452d1dffc71 | Visit forums.autodesk.com. | [] | 0 |
Discussion Groups | Visit forums.autodesk.com. | autodesk.ae | 16 | 23e69b8b9680f6b7ebb97aa93a464594 | Our secure server encrypts your payment information. We accept the following payment methods:
!!!
Entering New Payment Information
Here are some tips to help avoid errors entering or processing payment information:
First and Last Name: Enter your name as it appears on the card you are using.
Card Number: Enter the card number without any dashes or spaces.
Expiration Date: Select the date and year from the drop-down menus.
Security Code: Enter the 3-digit security code on the back of your card
Selecting Existing Payment Information
Payment methods used for previous orders appear as payment options when you sign into an existing Autodesk Account during checkout. If you're not sure whether the information for an existing payment method is current, re-enter it as a new card. The option to edit or update an existing payment method during checkout is not currently available in the store cart.
Financing Purchases
The online store accepts only bank cards and PayPal. Autodesk sales representatives or Autodesk Authorized Resellers may offer other payment options. Please see these pages for more information:
Autodesk Authorized Resellers | [] | 0 |
Pay for Your Order | Our secure server encrypts your payment information. We accept the following payment methods:
!!!
Entering New Payment Information
Here are some tips to help avoid errors entering or processing payment information:
First and Last Name: Enter your name as it appears on the card you are using.
Card Number: Enter the card number without any dashes or spaces.
Expiration Date: Select the date and year from the drop-down menus.
Security Code: Enter the 3-digit security code on the back of your card
Selecting Existing Payment Information
Payment methods used for previous orders appear as payment options when you sign into an existing Autodesk Account during checkout. If you're not sure whether the information for an existing payment method is current, re-enter it as a new card. The option to edit or update an existing payment method during checkout is not currently available in the store cart.
Financing Purchases
The online store accepts only bank cards and PayPal. Autodesk sales representatives or Autodesk Authorized Resellers may offer other payment options. Please see these pages for more information:
Autodesk Authorized Resellers | autodesk.ae | 16 | 08ff30aad5baeb2827ddb8eaebd4f4d6 | Here are some items to check if you encounter payment errors:
Card Number and Expiration Date: For security reasons, you cannot view or edit new or existing card information after you enter it. You can try entering the card information again as a new payment method by selecting Add Card. Verify that the card number and expiration date are correct.
Name and Billing Address: Verify that the name and billing address match the address on record with your payment provider. You can review and edit these items in the cart.
Purchase Limits: Some banks place a limit on how much you can spend on an individual purchase or in a single day. Even if you have funds available, your bank may not authorize the charge. Call your bank and ask them to authorize the charge or get information about their online purchase policies. | [] | 0 |
Common Payment Errors | Here are some items to check if you encounter payment errors:
Card Number and Expiration Date: For security reasons, you cannot view or edit new or existing card information after you enter it. You can try entering the card information again as a new payment method by selecting Add Card. Verify that the card number and expiration date are correct.
Name and Billing Address: Verify that the name and billing address match the address on record with your payment provider. You can review and edit these items in the cart.
Purchase Limits: Some banks place a limit on how much you can spend on an individual purchase or in a single day. Even if you have funds available, your bank may not authorize the charge. Call your bank and ask them to authorize the charge or get information about their online purchase policies. | autodesk.ae | 16 | a4aaa71e0e076161cc6bf956d4cada39 | Online payments
We process charges for your order as soon as our systems can complete the order and make your software or services available online. Processing typically takes 1-5 days, as some transfers between banks can take time for processing the payment. Check with your payment provider for information about when charges will post to your account. | [] | 0 |
Payment Processing | Online payments
We process charges for your order as soon as our systems can complete the order and make your software or services available online. Processing typically takes 1-5 days, as some transfers between banks can take time for processing the payment. Check with your payment provider for information about when charges will post to your account. | autodesk.ae | 16 | cac491cb54d0be53d433f06597bd4324 | Tax will be charged to all customers from UAE and Saudi Arabia, however if you are a registered business with a valid Tax ID entered at checkout, tax will be waived.
Tax rates:
UAE 5%
Saudi Arabia 15%
Other countries available at checkout are not subject to tax. | [] | 0 |
Taxes and Fees | Tax will be charged to all customers from UAE and Saudi Arabia, however if you are a registered business with a valid Tax ID entered at checkout, tax will be waived.
Tax rates:
UAE 5%
Saudi Arabia 15%
Other countries available at checkout are not subject to tax. | autodesk.ae | 16 | 24d58947da792b4e4e161cefd85ac6ac | Your Autodesk software and service subscriptions automatically renew to ensure you have continuous access. You will be charged for a new subscription term on the renewal date listed in your Autodesk Account.
Subscriptions purchased from the Autodesk store renew automatically, however, some subscription term lengths are only available from Resellers or your Autodesk sales representative and do not renew automatically. You will receive renewal notifications 45, 30, and 4 days prior to expiration with renewal instructions.
The payment method you entered during purchase for will be used for subscription renewal. If you prefer to use a different payment method for recurring billing for subscription renewal, you can update your payment settings in your Autodesk Account.
About Monthly Renewal
If you choose a Monthly subscription, you are charged the renewal rate automatically each month on an ongoing basis until you turn off automatic renewal. If you wish to subscribe for only one month or end your subscription after several months, you must visit your Autodesk Account and turn off the automatic renewal setting before your account renews for the next monthly term.
To update automatic subscription renewal settings:
1. Sign in to your Autodesk Account at manage.autodesk.com.
2. Locate your software in the list of Products & Services and click the arrow to expand the subscription details.
3. Click Edit Payment in the product details tray and follow the on-screen instructions.
See Updating Payment Information for Your Subscription for information.
Alternatively, if you need to update the credit card number or expiration date associated with your auto-renewal:
1. Visit Look Up Order page
2. Enter the email address associated with your order as well as your password. If you do not know your password, you can click here to retrieve it.
3. Once you have logged in to the Payment Information page, click the Edit button to update your existing credit card information
4. Click Submit to save it once you have completed your changes.
If you need assistance with this process, please call Customer Service to speak to one of our representatives. For security purposes, your credit card number should never be sent via email. | [] | 0 |
Automatic Billing for subscriptions | Your Autodesk software and service subscriptions automatically renew to ensure you have continuous access. You will be charged for a new subscription term on the renewal date listed in your Autodesk Account.
Subscriptions purchased from the Autodesk store renew automatically, however, some subscription term lengths are only available from Resellers or your Autodesk sales representative and do not renew automatically. You will receive renewal notifications 45, 30, and 4 days prior to expiration with renewal instructions.
The payment method you entered during purchase for will be used for subscription renewal. If you prefer to use a different payment method for recurring billing for subscription renewal, you can update your payment settings in your Autodesk Account.
About Monthly Renewal
If you choose a Monthly subscription, you are charged the renewal rate automatically each month on an ongoing basis until you turn off automatic renewal. If you wish to subscribe for only one month or end your subscription after several months, you must visit your Autodesk Account and turn off the automatic renewal setting before your account renews for the next monthly term.
To update automatic subscription renewal settings:
1. Sign in to your Autodesk Account at manage.autodesk.com.
2. Locate your software in the list of Products & Services and click the arrow to expand the subscription details.
3. Click Edit Payment in the product details tray and follow the on-screen instructions.
See Updating Payment Information for Your Subscription for information.
Alternatively, if you need to update the credit card number or expiration date associated with your auto-renewal:
1. Visit Look Up Order page
2. Enter the email address associated with your order as well as your password. If you do not know your password, you can click here to retrieve it.
3. Once you have logged in to the Payment Information page, click the Edit button to update your existing credit card information
4. Click Submit to save it once you have completed your changes.
If you need assistance with this process, please call Customer Service to speak to one of our representatives. For security purposes, your credit card number should never be sent via email. | autodesk.ae | 16 | 7e342651497397bc21ddbd73cdece1f2 | The order confirmation email message is your receipt or invoice for your purchase. Please save or print this email, or you can reprint it from Autodesk Account or your country's Look Up Page. If you have a subscription order with recurring billing, you receive an order confirmation email (receipt) each time we bill you and renew your subscription.
To print your invoice
1. Sign in to Autodesk Account and go to your Order History
2. Enter your order number (found in your confirmation email) and password on the Look Up Your Order page and click Search. Note: Your order number can be found on your confirmation e-mail.
3. On the Look Up Order page, enter your order number and password and click Find Order.
4. To view the invoice, follow the directions depending on which country you made the purchase in.
! | [] | 0 |
View Order History and Receipts | The order confirmation email message is your receipt or invoice for your purchase. Please save or print this email, or you can reprint it from Autodesk Account or your country's Look Up Page. If you have a subscription order with recurring billing, you receive an order confirmation email (receipt) each time we bill you and renew your subscription.
To print your invoice
1. Sign in to Autodesk Account and go to your Order History
2. Enter your order number (found in your confirmation email) and password on the Look Up Your Order page and click Search. Note: Your order number can be found on your confirmation e-mail.
3. On the Look Up Order page, enter your order number and password and click Find Order.
4. To view the invoice, follow the directions depending on which country you made the purchase in.
! | autodesk.ae | 16 | f7f2f142f069720d3a312e3e033a7ec2 | To receive a full refund for a monthly subscription purchased online from Autodesk, you must return it within 15 days of the initial purchase or renewal. For a refund on a maintenance plan or an annual or multi-year subscription, you must initiate the return within 30 days of purchase or renewal.
This policy is effective from the first day that payment is received, and applies solely to purchases and renewals of subscriptions and maintenance plans purchased through Digital River on behalf of Autodesk. This policy does not apply to any other products, services, or offerings. Examples of offerings to which the policy does not apply include, but are not limited to, consulting services, platform subscriptions (e.g., Autodesk Forge), Extra Territory Rights, cloud credits, and membership or similar fees. | [] | 0 |
What is your refund policy? | To receive a full refund for a monthly subscription purchased online from Autodesk, you must return it within 15 days of the initial purchase or renewal. For a refund on a maintenance plan or an annual or multi-year subscription, you must initiate the return within 30 days of purchase or renewal.
This policy is effective from the first day that payment is received, and applies solely to purchases and renewals of subscriptions and maintenance plans purchased through Digital River on behalf of Autodesk. This policy does not apply to any other products, services, or offerings. Examples of offerings to which the policy does not apply include, but are not limited to, consulting services, platform subscriptions (e.g., Autodesk Forge), Extra Territory Rights, cloud credits, and membership or similar fees. | autodesk.ae | 16 | a76f85e3980099d3e2414a72aa257447 | If your order meets our Refund Policy criteria outlined above, please click on this link: View Order, enter your order number (you can refer to your confirmation email for your order number) or email address to search the order. Once the order is reflected, click on the Return button and select the Return reason to complete the return.
If you still have issues with the Refund, please contact Customer Service for further assistance. | [] | 0 |
How do I request a refund? | If your order meets our Refund Policy criteria outlined above, please click on this link: View Order, enter your order number (you can refer to your confirmation email for your order number) or email address to search the order. Once the order is reflected, click on the Return button and select the Return reason to complete the return.
If you still have issues with the Refund, please contact Customer Service for further assistance. | autodesk.ae | 16 | a9b4f4c1f57048a93eba921dd0cf0772 | When your refund is approved and processed by Digital River, the credit will be issued to the payment method on file. Credit card refunds typically post within 5-7 business days; other payment methods may take longer. Please contact Customer Service if you are experiencing a significant delay in receiving your refund. All access to related software and services will terminate when your refund is processed. | [] | 0 |
When will the credit appear on my card? | When your refund is approved and processed by Digital River, the credit will be issued to the payment method on file. Credit card refunds typically post within 5-7 business days; other payment methods may take longer. Please contact Customer Service if you are experiencing a significant delay in receiving your refund. All access to related software and services will terminate when your refund is processed. | autodesk.ae | 16 | 941f616239d60b97a0f523c2f4f94797 | If you need to cancel your subscription prior to the next renewal period, please use the following instructions:
1. Look up your order
2. After locating your order (you can refer to your confirmation email for your order number), click “Manage Auto-Renewal Plan”. If prompted, enter the email address associated with your order, as well as your password.
3. Under the “Auto Renewal Plan Status” section, select the option to cancel your automatic renewal.
Note: You will have access to your subscription product for the full time period for which you have paid, even if the auto-renewal plan has been cancelled. Cancelling the auto-renewal plan means that your subscription will not be renewed at the end of your subscription term. After you cancel the auto-renewal plan, access to your subscription product will terminate at the end of your current subscription term. | [] | 0 |
How do I cancel my subscription? | If you need to cancel your subscription prior to the next renewal period, please use the following instructions:
1. Look up your order
2. After locating your order (you can refer to your confirmation email for your order number), click “Manage Auto-Renewal Plan”. If prompted, enter the email address associated with your order, as well as your password.
3. Under the “Auto Renewal Plan Status” section, select the option to cancel your automatic renewal.
Note: You will have access to your subscription product for the full time period for which you have paid, even if the auto-renewal plan has been cancelled. Cancelling the auto-renewal plan means that your subscription will not be renewed at the end of your subscription term. After you cancel the auto-renewal plan, access to your subscription product will terminate at the end of your current subscription term. | autodesk.ae | 16 | 1d9f00c761a7d2456dd0030d65406a7e | When a refund is issued for a software purchase, your license to use the software and associated services is deactivated. This includes serial numbers and activation information for perpetual licenses or subscriptions to Autodesk software. You can no longer use the software or access services after we issue the refund.
You have access to files uploaded to your 25 GB of cloud storage for 30 days after the subscription end date. After 30 days, your storage allocation is reduced to 5 GB. Any files that exceed that storage limit may become inaccessible. | [] | 0 |
Access Software and Cloud Services after as Return | When a refund is issued for a software purchase, your license to use the software and associated services is deactivated. This includes serial numbers and activation information for perpetual licenses or subscriptions to Autodesk software. You can no longer use the software or access services after we issue the refund.
You have access to files uploaded to your 25 GB of cloud storage for 30 days after the subscription end date. After 30 days, your storage allocation is reduced to 5 GB. Any files that exceed that storage limit may become inaccessible. | autodesk.ae | 16 | 2f819e66486026366af20bb020103e04 | To cancel subscription renewal for products purchased online
Note: If you are directed to an Autodesk store to manage your subscription settings, you may be eligible to switch the payment platform for your subscription so all settings are managed in Autodesk Account. Switching your account provides you with easier account management features.
1. Sign in to Autodesk Account at manage.autodesk.com and click Billing & Orders > Subscriptions in the left menu.
2. Click the product you want to cancel to display your subscription details.
3. Click Manage renewal to open the Look Up Your Order screen.
Note: If your screen looks different and you do not see the Manage renewal button, go to Cancel Subscription Renewal in Autodesk Account for instructions on managing your automatic renewal settings.
4. Enter your order number (found in your confirmation email) and password. See Finding Your Order Number and Password for more information.
Note: If the order number field is auto-filled, it may not be correct. Replace it with the order number found in your confirmation email.
!
5. Click the Manage Auto-Renewal Plan link.
!
6. Click the off option under Automatic Renewal and then click Accept to verify the change in the pop-up window. This will stop automatic billing. Access to software and services associated with your subscription will end on the Expiration Date listed.
!.jpg)
Finding Your Order Number and Password
The Order Number can be found in the confirmation email that was sent when you made your original purchase. If you can't remember the Password you used, click the Forgot your Password? link.
Note: The order number and password you used when you placed the original order may differ from your Autodesk Account sign-in information. | [] | 0 |
Request a Refund after Automatic Renewal | To cancel subscription renewal for products purchased online
Note: If you are directed to an Autodesk store to manage your subscription settings, you may be eligible to switch the payment platform for your subscription so all settings are managed in Autodesk Account. Switching your account provides you with easier account management features.
1. Sign in to Autodesk Account at manage.autodesk.com and click Billing & Orders > Subscriptions in the left menu.
2. Click the product you want to cancel to display your subscription details.
3. Click Manage renewal to open the Look Up Your Order screen.
Note: If your screen looks different and you do not see the Manage renewal button, go to Cancel Subscription Renewal in Autodesk Account for instructions on managing your automatic renewal settings.
4. Enter your order number (found in your confirmation email) and password. See Finding Your Order Number and Password for more information.
Note: If the order number field is auto-filled, it may not be correct. Replace it with the order number found in your confirmation email.
!
5. Click the Manage Auto-Renewal Plan link.
!
6. Click the off option under Automatic Renewal and then click Accept to verify the change in the pop-up window. This will stop automatic billing. Access to software and services associated with your subscription will end on the Expiration Date listed.
!.jpg)
Finding Your Order Number and Password
The Order Number can be found in the confirmation email that was sent when you made your original purchase. If you can't remember the Password you used, click the Forgot your Password? link.
Note: The order number and password you used when you placed the original order may differ from your Autodesk Account sign-in information. | autodesk.ae | 16 | 6e75e3bdbc6a7d65803f4b68a53856fb | The price of an annual AEC Collection subscription is . The price of a 3-year AEC Collection subscription is .. | [] | 0 |
How much does an Architecture, Engineering & Construction Collection subscription cost? | The price of an annual AEC Collection subscription is . The price of a 3-year AEC Collection subscription is .. | autodesk.ae | 17 | 981aee06faba2a63b18fe70ada25208e | If you already subscribe or have a maintenance plan on individual products or suites, you can switch to a collection. For standalone maintenance, at your next renewal before May 7, 2021, you can trade in one seat for one subscription at a cost consistent with what you pay today.
Current maintenance prices will experience a 20% price increase on renewals after August 7, 2020. | [] | 0 |
How can I switch to a collection? | If you already subscribe or have a maintenance plan on individual products or suites, you can switch to a collection. For standalone maintenance, at your next renewal before May 7, 2021, you can trade in one seat for one subscription at a cost consistent with what you pay today.
Current maintenance prices will experience a 20% price increase on renewals after August 7, 2020. | autodesk.ae | 17 | a5f7916480ec74a3a10f41affeab0950 | Your trial account, including all trial data, may be converted to a paid account, by purchasing through a partner or reseller. To convert your trial account with the help of your partner or reseller, you will need to provide your Account ID which is located in Account Admin > Settings > View Account ID. Please note: New online purchases from the Autodesk website DO NOT support automatic conversion of your trial account and trial project data into your new paid account. Rather, a new account will be created, separate and disconnected from your trial account and trial project data. | [] | 0 |
How do I convert my BIM Collaborate or BIM Collaborate Pro free trial to a paid subscription? | Your trial account, including all trial data, may be converted to a paid account, by purchasing through a partner or reseller. To convert your trial account with the help of your partner or reseller, you will need to provide your Account ID which is located in Account Admin > Settings > View Account ID. Please note: New online purchases from the Autodesk website DO NOT support automatic conversion of your trial account and trial project data into your new paid account. Rather, a new account will be created, separate and disconnected from your trial account and trial project data. | autodesk.ae | 18 | 720b561508215ba10ff88df76148f161 | BIM 360 offerings, such as BIM 360 Design and BIM 360 Docs, are hosted on the BIM 360 platform.
BIM Collaborate and BIM Collaborate Pro are built on the new unified Autodesk Construction Cloud (ACC) platform, which delivers deep product and workflow integrations between ACC products. Other offerings built on the unified platform include Autodesk Build and Autodesk Takeoff.
Learn more about Autodesk Construction Cloud. | [] | 0 |
On what platform is BIM Collaborate and BIM Collaborate Pro hosted? | BIM 360 offerings, such as BIM 360 Design and BIM 360 Docs, are hosted on the BIM 360 platform.
BIM Collaborate and BIM Collaborate Pro are built on the new unified Autodesk Construction Cloud (ACC) platform, which delivers deep product and workflow integrations between ACC products. Other offerings built on the unified platform include Autodesk Build and Autodesk Takeoff.
Learn more about Autodesk Construction Cloud. | autodesk.ae | 18 | 8566f7813b04635c7c74853e14525c61 | We are currently working to provide trials for both offerings. Check back in soon. | [] | 0 |
Can I trial BIM Collaborate and BIM Collaborate Pro? | We are currently working to provide trials for both offerings. Check back in soon. | autodesk.ae | 18 | e52ad6f312b41a1cce1102d78e1e04b9 | Europe datacenter and ISO 19650 compliance are currently only available for BIM 360 projects; support for projects on the unified construction cloud is coming later. Read the full launch FAQ for both offerings on Autodesk Knowledge Network. | [] | 0 |
Where can I find out about user packs, primary storage on Europe datacenter, industry standard compliance, etc.? | Europe datacenter and ISO 19650 compliance are currently only available for BIM 360 projects; support for projects on the unified construction cloud is coming later. Read the full launch FAQ for both offerings on Autodesk Knowledge Network. | autodesk.ae | 18 | f1e1441d34d5c1a195a914e94549f4b7 | The price of an annual Media & Entertainment Collection subscription is -. The price of a 3-year Media & Entertainment Collection subscription is -. | [] | 0 |
How much does a Media & Entertainment Collection subscription cost? | The price of an annual Media & Entertainment Collection subscription is -. The price of a 3-year Media & Entertainment Collection subscription is -. | autodesk.ae | 19 | bc534929432d4a05f93fa69882aff91b | You can download a free 30-day trial of any software—you can try multiple products simultaneously—included in the Media & Entertainment Collection. Use at least a 10 Mbps Internet connection and make sure you have enough space on your hard drive as trials are typically large file sizes. Download trials one at a time, then restart your computer to get started. For help with downloading the collection, follow our step-by-step download and install instructions. | [] | 0 |
How do I download a trial of the Media & Entertainment Collection? | You can download a free 30-day trial of any software—you can try multiple products simultaneously—included in the Media & Entertainment Collection. Use at least a 10 Mbps Internet connection and make sure you have enough space on your hard drive as trials are typically large file sizes. Download trials one at a time, then restart your computer to get started. For help with downloading the collection, follow our step-by-step download and install instructions. | autodesk.ae | 19 | 782edc1f66b0ad8a685e8c2a5cefe607 | If you already subscribe to or have a maintenance plan for individual products or suites, you can switch to a collection. For standalone maintenance, at your next renewal before May 7, 2021, you can trade in one seat for one subscription at a cost consistent with what you pay today. | [] | 0 |
How can I switch to a collection? | If you already subscribe to or have a maintenance plan for individual products or suites, you can switch to a collection. For standalone maintenance, at your next renewal before May 7, 2021, you can trade in one seat for one subscription at a cost consistent with what you pay today. | autodesk.ae | 19 | 496394b23f24c95b25cfe48a0f431ffc | Revit software is available with a subscription only. We no longer sell perpetual licenses. Learn more about our software licensing options (US site). | [] | 0 |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.