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@SouthwestAir Thanks! Will do | 1 |
@AmericanAir is rude a hiring requirement at key west airport shaking my head | 0 |
@AmericanAir I'm sure all these birds will be in warmer weather soon. | 1 |
@JetBlue's CEO battles to appease passengers and Wall Street - Waterbury Republican American http://t.co/D1eRGPdWsJ | 1 |
@JetBlue I waited 3 hrs for my bags and my flight was only 2 hrs | 0 |
@JetBlue so happy you can accommodate peanut/treenut allergies on flight! 1st online cover from air provider | 2 |
@united please see a flight attendant for what? Why isn't there enough room for over head bags? I carry on to save time!!! | 0 |
@SouthwestAir @Imaginedragons when are we gonna know I have a math test tomoro and I can't concentrate😭😭 #DestinationDragons | 1 |
@AmericanAir upon entering plane to 2 @USAirways stewardesses: "can I have some water?" "no we don't do that. please take your seat" | 0 |
@SouthwestAir had to be stuck in the middle seat :( http://t.co/dzeGAPfqw1 | 1 |
@AmericanAir Flight 2559 it's been delayed every hour since 8:55 am. | 0 |
@united thanks for the help. Wish the phone reps could be so accomidating | 2 |
@AmericanAir my travel for tomorrow was Cancelled Flightled and then stupidly rebooked for tomorrow! I can't get through to reservations! | 0 |
@AmericanAir DONE!! thank you so much!! | 2 |
@united we have been told that it's lost...you guys don't know where it is | 0 |
@united currently on board so not now. Check in was terrible. Staff rude. Expensive luggage thrown around etc. | 0 |
@USAirways Gate traffic #DCA, MY flight arrived 20 early,connecting flight 2139 leaving in 23 minutes. Several of us stuck. HOLD THAT PLANE. | 0 |
@JetBlue no news here at the gate. What are my options? | 0 |
@united Lindsay and ??. Darn. Terrible memory on my part. I know they are headed back to IAD and then PIT tonight. | 1 |
@JetBlue we've been delayed for almost 2 hrs. I take JetBlue because I've had good luck, but today is really frustrating. | 0 |
@united I'm not booked on a 1:30 return flight.. | 0 |
@JetBlue only w/ $70 upgrade. Unsure why she can't just switch someone around. I called 24 hrs in advance for this reason. | 0 |
@SouthwestAir Today is going to be the day, I can feel it! Thank y'all for your support throughout! We're coming home Nashville! #Octavia | 1 |
@AmericanAir first flight is Cancelled Flightled. Been on hold for 4 hours. Need information and getting none. Help? | 0 |
@AmericanAir @brewcrewfan8 Is this real life, AA? Like, 2015 real life? You should be emailing/calling/DMing people you've inconvenienced. | 0 |
@AmericanAir how is US4623 going to be on time when they are still deplaning at 4:08? This is BS. | 0 |
@SouthwestAir any idea if there will be any "spring sales" soon for travel from Late Flight August to early September? Going from PA to LAX. | 1 |
@united You please do not burn my dreams !!! #burningman tickets sales today. | 1 |
@united that's what I thought! Thanks for the clarification! | 1 |
@SouthwestAir has the worst customer service on earth. Will never fly that airline again. | 0 |
.@AmericanAir @USAirways Add insult to injury you guys "misplaced" my bag.
Can't believe you have to pay money to be treated this poorly. | 0 |
@united sloppy stuff you don't see anymore - united has raised my expectations - this team was poor | 0 |
@united I hope not to see the same issue on my return flight tomorrow | 0 |
@SouthwestAir Don't worry, you will! :-) | 1 |
@AmericanAir I've flown you many years without a complaint. You should start listening to your customers. You went from first to worst | 0 |
@united as a freq flyer it makes me sad to see cust needing assistance treated so poorly. #ServiceFail | 0 |
@JetBlue case making jackass out me we not allowed do favor say?get right care less!me no out of vacation now true see!am!peter scott | 0 |
@AmericanAir needs to get their shit together. 2 counter people & a massive line. People need to catch their flights! http://t.co/4MQFMxeBXt | 0 |
@JetBlue @DatingRev mco to lag two hour delay and sitting in Tarmac going on 40 minutes with infants crying on plane!! Get us off this plane | 0 |
@united 40 minutes on tarmac now. That's after 9 hour delay. | 0 |
@USAirways — I had exceptional service on flight #403 from IND to PHX!! | 2 |
@united I would never fly United Airlines again! | 0 |
@united I appreciate the immediate offer, but suspect it is more long-term issue/not simple fix. Also, ski/bootbag policy is awkward at best | 0 |
@SouthwestAir I'm upset because we were lied to. Was told ice on runway, but EVERY other carrier was able to fly. Airport confirmed no ice! | 0 |
@united the upgrade to first class was a nice way to fix your earlier mistake. Thank you! | 2 |
@united Missed UA1568 connection due 2 mechanical failure UA1543 ("uplink prob"). I will lose ~$400 in clients Mon. How can you compensate? | 0 |
@AmericanAir finally at final destination but not w/o extra significant travel expenses & missed work. How can you resolve this experience? | 0 |
@AmericanAir We tried with multiple people. I already sat on the phone for an hour and a half and got nowhere. | 0 |
@USAirways @AmericanAir Is there a way to reserve a veg meal online for a flight to Brazil tomorrow? I've been onhold for more than 1 hour. | 0 |
@AmericanAir - So does that mean your other flights going into Buffalo from other locations, you don't care about their safety? | 0 |
@united On last flight of the day no less. I am now driving 4 hours to Aspen thru a snowstorm Thx to your teams lack of customer empathy | 0 |
@USAirways Cancelled Flightled my flight then put me on a flight the next day.I need help from somebody other than a robot. PLEASE!!! Much appreciated | 0 |
@SouthwestAir in my 30 years of flying I have never been so pissed off. To many incidents for just one flight. | 0 |
@JetBlue this is ridiculous we are on 1.5 hours coming up of waiting to deplane, there are are newborns on board | 0 |
@AmericanAir why would it take that long? My credit card company says the card hasn't been charged yet. Should it take 5 days for this? | 0 |
@AmericanAir when will tomorrow's flight Cancelled Flightlations at Dfw for AA flights be posted? We are on 2424 at 7am from LAX! | 0 |
@SouthwestAir do you ever reinstate Cancelled Flighted flights? | 0 |
@AmericanAir yes and the auto rebook confirmed an outbound that departs after the return flight. # fire the software programmers | 0 |
@united service staff to is less than friendly! | 0 |
@united On the plane but thanks! Maybe don't let so many people check in by themselves - teeming with morons. | 2 |
@JetBlue your customer service agent Bonnie is amazing on the phone she deserves a promotion!!! | 2 |
@USAirways Thank you for your help today. I have been a loyal US airways customer and i appreciate your responding to my tweets. | 2 |
@united now finally in memphis. Landed 30 minutes ago. Still no bags. Paying for a service that just gets worse... | 0 |
@AmericanAir How best to talk with an agent to reschedule Cancelled Flighted flight? No one answers at AA. Know it's busy, but need help.Thanks | 0 |
@united flight 5187 to be specific. The last two were probably 30 feet apart and within sight of each other | 0 |
@AmericanAir guarantee no retribution? If so, I'd be glad to share. | 1 |
@USAirways always letting me down. 👊 | 0 |
@AmericanAir It's not your agents; it's your voice activated system that's not working right. And no email on Cancelled Flightlation. Lots of problems | 0 |
@AmericanAir redirect my flight without telling me, service is abysmal. | 0 |
@united current hold time AFTER speaking to rep to have tix reissued is 42 mins - why so long & why not make this option available online? | 0 |
@united are you telling me that you are now Cancelled Flighting my flight ?? | 0 |
@USAirways I've been on hold for 75 minutes waiting to talk to someone about my flight tomorrow. Is there another number to call? | 0 |
@united i DMed you the details | 1 |
@USAirways here we go again. Same flight as last week. Delayed already 45 mins. Think the 7:15 can leave PHL before 1:15 am? #waitingagain | 0 |
@united help? Invest more in your planes and your people and less in stock buybacks and executive pay. Maybe then you would not disappoint. | 0 |
@americanair anxious to see how you all care for customers you’ve inconvenienced #Cancelled Flightledflight | 0 |
@AmericanAir QSVGRU when would the next flight arrive? | 1 |
@AmericanAir I don't want to waste any more of my time on your airline (you've already robbed 21 hours of my day) but I definitely will. | 0 |
@AmericanAir I guess it is more BS AirportCardio given you cannot have an on time flight | 0 |
@AmericanAir you know I love this airline, but why are my friends @MEGENTRIPODI @jordnnicole7 having such a problem retaining info they need | 0 |
@AmericanAir Unfortunately that is not true. A robot apologizes and hangs up. So how do I get help? | 0 |
@SouthwestAir Hello SWA, Who is your POC for partnerships with nonprofit organizations in BWI area? | 1 |
@AmericanAir I'm in MEX. I need to fly to New York City tomorrow. My new flight on Tuesday is unacceptable. Please help. | 0 |
@USAirways it is my fault but i bought online and i get twice why i buy twice it fault but i bougth ticket jfk to mccaren and usairways ++ | 0 |
@AmericanAir you need to have a look at your handling of flight 106 and 104. Company of yours size should have protocols in place to help | 0 |
@JetBlue thanks so much for your condolences and quick response. It is very much appreciated | 2 |
@JetBlue well, now saying our flight is going to be Cancelled Flighted & that by not changing earlier, we missed our chance to get out tomorrow. 1/2 | 0 |
@USAirways Do you have any pride in your service? Any concerns for my wife and everyone else on that flight? Or you just don't care????!!! | 0 |
@USAirways thanks for your help! I left a message for DCA lost and found. Fingers crossed we find it! | 2 |
@AmericanAir wow. Flight crew shows up :15 mins before the flight. No catering for AA3390. Nice. Why to treat your customers. | 0 |
@united If an award is no longer showing available could it possible become available again? | 1 |
Why doesn't @AmericanAir allow for conversations between upset customers and their customer service? #worstcustomerserviceever | 0 |
how sway how “@JetBlue: Our fleet's on fleek. http://t.co/tQc96tKcI9” | 1 |
@USAirways told to work it out ourselves #joke #fail | 0 |
@SouthwestAir very poor customer service thru out each of my cxl flights😔 I should've flew @Delta | 0 |
@SouthwestAir No one wants to commit to saying if this plane is getting Cancelled Flighted or not. Customer relations is closed. Patience gone. | 0 |
@AmericanAir hey flight 5350 in dfw stuck at gate with no gate agent. Plane full of people missing connections. | 0 |
@SouthwestAir great now we are all de boarding perfectly plane is shot. Fml. Plans are screwed. Thanks for nothing @SouthwestAir | 0 |
@JetBlue a voucher.. I can't believe I took this risk. Not only was the plane terribly filthy and I had 15 screaming babies in my face.. | 0 |
@JetBlue my butt hurts. | 0 |
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