need a little validation here...

 hello well of knowledge!

 we just switch network providers from xo to broadview.  everything looks good except that internet access for our users is slow.  we're finding that initial visits to sites fail (site not found), then we refresh the page and we get a plain-text representation of the site.  wait a couple of minutes, refresh again, and now we have the site in all its glory.

 my supposition is it has to do with reloading public dns and that it will take several hours (if not several days).  am i on the right track here or is there something else i need to change on my side to make this run faster?

 thanks,
 
 ken
are you still forwarding dns requests to the old isp's dns servers?  that could slow things down...

 switch to google (8.8.8.8) or opendns (208.67.222.222 and 208.67.220.220) and see if that helps any, or find the dns servers for your new isp.
hi erin

a website restart is required to pickup some changes to settingitems in the portal, id recommend giving it a restart and it should show.

regards
joe i just solved the problem myself. there was something wrong with my browser. after a restart everything is working as expected. sorry for the hassle. Have you tried restarting your browser? The question is can you get out of your computer and after that the thing to check is can you resolve any domain names. Try going to a command prompt and checking to see if you can ping your computers IP address then the gateway then try to resolve domain names.


ipconfig /all


Will give you the information you need to check these things.


nslookup google.com


If that does not come back with a IP address then you have problems with your DNS server. sorry for the sign-in trouble! we're looking into this issue and working to fix it on our end so you can keep streaming your favorite shows and movies. hang in there, we will be giving updates here as we get them. in the meantime, try streaming your service over different browsers, your mobile device, or your streaming media players. check out our supported devices.
 
we’ll keep you posted.
 
-directvnowcare in this case you can try simply rebooting your home router, if not at home please contact your network administrator.

failing this try using alternative dns -

[image]

[how to enable faster dns resolution on windows 10](https://www.000webhost.com/forum/t/how-to-enable-faster-dns-resolution-on-windows-10/118671) [tutorials](/forum/c/tutorials)

this is a windows based tutorial so if you r… we believe this issue has been fixed with our most recent release, version 10.9.
 


 you can learn more here:
 



 please try updating, and let me know if you have any other questions.
 


  
 


 also, if you are experiencing this issue via the web client, please let us know here: hi, everyone!

this should now be fixed and working as expected for you.

if you aren’t seeing the fix you may need to clear your cache.

if this doesn’t resolve your issue, please reach back out and i’ll be happy to assist you further! :webflow\_heart: hi,
thanks that does help tremendously! what you're dealing with is a "wait until ready" timeout condition. in other words test studio timed out waiting for the browser to say "i'm done downloading and rendering all the data for this website". there is a global setting for this which has a default value of just 30 seconds. it is the "client ready timeout" setting as shown in the [last figure on this page](http://www.telerik.com/automated-testing-tools/support/documentation/user-guide/test-execution/quick-execution.aspx) for quick execution. an equivalent setting exists in [the test list settings](http://www.telerik.com/automated-testing-tools/support/documentation/user-guide/test-execution/test-list-settings.aspx) when running your tests as part of a test list..  

  

if you don't want to set it globally (which can make sense to have the timeout much shorter for the remainder of your test) you'll have to resort to performing your navigate step in code... but it's pretty easy. try this:  

  


`int` `oldvalue = manager.settings.clientreadytimeout;`
`manager.settings.clientreadytimeout = 360000;`
`activebrowser.navigateto(``"my website here"``);`
`manager.settings.clientreadytimeout = oldvalue;`




kind regards,  

 cody   

the telerik team


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system and vote to affect the priority of the items you can try a factory reset. push and hold the reset button for 15 seconds and then release. the button should be located on the back of your gateway/modem/router, and you will need a ballpoint pen or toothpick. you should then be able to access your gateway using the standard means with the passwords listed on the label on the gateway.  \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_how can you be in two places at once, when your not anywhere at all?i really want to become a procrastinator, but i keep putting it off.there are three kinds of people, those that can count, and those that can't.'our great democracies still tend to think that a stupid man is more likely to be honest than a clever man, and our politicians take advantage of this prejudice by pretending to be even more stupid than nature has made them.' :bertrand russell