import tickets to the cloud
when going from a server based to the cloud version, can you inport your existing tickets?
welcome to the community! 
you can definitely import your tickets from the on-prem version of spiceworks help desk to the cloud edition. check out the document below for more informations on this along with some of the other faqs:
https://community.spiceworks.com/support/help-desk-cloud-edition/faq﻿
https://community.spiceworks.com/help/import\_hd﻿
you can absolutely add the park hopper option to your existing theme park tickets. in fact, i wholeheartedly recommend it! i'd start by trying to complete the upgrade in the my disney experience mobile app.  tap on the three little horizontal lines in the bottom right corner of your screen, then click on "tickets and passes." navigate to the tickets you want to upgrade and look for an icon that would allow you to change or modify your ticket, then follow the prompts to add the park hopper option. if it doesn't give you an opportunity to upgrade in the app, you can call disney's guest relations at the existing tickets number and a cast member will be happy to take care of it for you. as you know, guests only with a california address are able to make theme park reservations currently. theme park reservations are required, along with a valid ticket to enter the parks. however, i’m happy to tell you that guests from out-of-state are still able to purchase theme park tickets. under the ticket guidelines, you will find that one-day tickets purchased this year are valid now through december 30, 2022, and multi-day tickets purchased this year must be used within 13 days of first use or by january 12 2023. if your tickets do end up expiring, the price paid for the ticket can be applied to the purchase of a new ticket with an equal or higher price. this means you can certainly purchase your tickets now and be ready to make those reservations once they open up to guests residing outside of california.  i would encourage you to keep an eye on the disney parks blog and the disneyland resort website for the latest updates. this way, you will be among the first to know when reservations do open up for out-of-state guests! correct me if i’m wrong, but as far as i know this is not possible.

the only thing you can seperate is aicenter and orchestrator with aicenter running in the cloud and orchestrator on-prem. for everything else you’re either 100% cloud or 100% on-prem.

may i ask why you want to continue running orc… try a quick flight on any server and make sure to tap “end flight”. that should restore it :) hi justin - if you book a magic your way package, your tickets will be added right to your key to the world card, which also serves as your resort room key. you'll receive it when you check in at your resort upon arrival. i hope that helps! have a great vacation! if you have the ticket call nintendo customer service and they will send a new code. this has happened to me in the past and that's what i did. i've been purchasing digital cards ever since. hi, diane! if you would like to upgrade your current ticket to an annual passes, simply take your confirmation numbers, paper tickets, magicbands, whatever you have to a guest relations location (my favorite is in downtown disney - the cast members there are amazing!) they will see what you currently have, give a value for it, and will apply that to the purchase of your annual pass. you can also try to call ahead to see if this is something you can do over the phone, but i am not 100% sure on that. please allow plenty of time as the lines have been a bit long at guest relations the last few times i have been to walt disney world. everyone is getting their magicband issues figured out, so plan to make the upgrade maybe on the day you arrive. then you will be set and ready to hit the parks the next day. i hope you enjoy all the fun benefits of an annual pass! i absolutely love my pass and all the great discounts that go along with it. have a great time on your magical holiday. hi [@petr\_kibukevich](/u/petr_kibukevich) 
issue has been fixed and deployed to cloud servers. please verify whether everything works fine now 
anton it's not in the core, but you can use an app: <https://apps.owncloud.com/content/show.php/registration?content=170608> problem solved, are a some configuration settings in google cloud, but it’s fine now