notification for a vm from a different phone #
what phone do you have? moto g5plus

what plan are you on? 34 dollar one…lol.

does your plan include data, or just talk & text? yes, includes data.

issue description

when i go out of service rang, i get a notification from a 214 area code # saying i have a new voicemail? when called, i have to…
thanks [@lisak.q9ib8t](/u/lisak.q9ib8t),

i think you are the first person describing the issue to mention that it seems to be triggered by returning to cellular coverage from an area of no coverage.

i’m hoping when you started your reply to me that the “yes” means yes you can still check voicemail with visual voicem…
hello @oscarmorton94,in regards to texts, try the following:1) turn off imessage (settings > messages)2) restart your phone (by pressing and holding the on/off button)3) tap settings > phone > my number and confirm that it is correct.4) if it is not correct, please enter the correct number5) turn imessage back to on (settings > messages)6) finally, go to settings > messages > send & receive and see if the correct number is displayed under “start new conversations from:”.for the coverage, it sounds like the coverage in your area isn’t as good. contracts purchased from us come with a 30-day change of mind, and 14-days via carphone warehouse.if you’re still in the returns window, we can help process a return.i’ll pm you anyway incase you wish to go through with this.mohammed @mikek7as per dennis and dinh above if you keep the same plan the 5gb will stay. make sure you upgrade online to save the $45 connection fee chargedby stores. hey there 😊 sorry for the delay! this might be a bit tricky as we are unable to ship you a sim card that you would need to use our service there.if you are able to have someone visit one of our stores and purchase a sim starter kit ($20) and activate it on our $40/month simply prepaid plan then ship you the sim card, you can place the sim in any t-mobile compatible phone and use our service. just so you are aware, it is $1.49/min for incoming and outgoing calls and text messages are $0.50 to send, $0.10 to receive so you will need to add extra funds to your account to be able to use your service there. also, please be aware that while the plan comes with 3gb of high-speed data, you will not be able to use data services while roaming in another country with this plan. howdy @moufflon

does your phone allow you to define which sim your phone would use by default for data?

they might be an issue with a dual-sim phone, or a setting there within.

could you try removing the o2 sim, deleting the o2 apn settings and trying if the sim is working for data then?


kevin hey there,

a bunch of additional questions:

which version of blokada do you use right now? v.4.6.3 is the current one.

is private dns in your phone settings disabled? if not, please do disable it.

did you activate a dns in blokada?

did you enable traffic mode or data saver in your phone settings?

… zoe reported salesman with the number 07885062212 as harassment calls. asked if i’ve had a car accident in the last 18 months. when i said no he just hung up. from a company with 3 letters, like asm or something. rude man.... what you’re gonna want to do then is, is to order the home phone now with a random number, and then once you’re closer to the date that you want to cancel with bell, login to self serve and request to have the number ported. a lot of replacement phones have the sim in them. you don't need to activate it, but hang on to it in case you ever have a sim go bad, you will always have a spare. Hi,
  

  
Here are the instructions to [activate your phone with Spectrum](https://ccm.net/faq/56575-how-to-activate-a-new-device-with-spectrum). When you proceed with the activation, don't forget to keep your phone turned off.
  

  
If you still cannot activate your phone, remove the SIM card and reinsert it, then restart your device. hi kerrye - i'd recommend that you keep calling, from now until september. when cancellations occur, the system is updated pretty much immediately, so you never know when there will be an opening. good luck!