I need a Roku TV remote for TCL TV with numbers on it?
[@Reekay](/t5/user/viewprofilepage/user-id/359389) 


Thanks for the post.


Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 


If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. You can contact TCL here: <https://support.tclusa.com/televisions> or at 1-877-300-8837.


  
Thanks,  
Danny



 Danny R.  
Roku Forum Moderator



[View solution in original post](/t5/Discussions/I-need-a-Roku-TV-remote-for-TCL-TV-with-numbers-on-it/m-p/633547#M13634)
hi marlou,  

  

as i mentioned in my response to your support ticket, this problem is already fixed in the current release - q2 2009 sp1.   

  

greetings,  

 fiko   

the telerik team

  

instantly find answers to your questions on the new  [telerik support portal](http://www.telerik.com/support).
  

watch a [video](http://tv.telerik.com/telerik/support/using-telerik-support-resources) on how to optimize your support resource searches and [check out more tips](http://blogs.telerik.com/supportdept/posts/08-12-22/new_support_resources_search_facilities_on_telerik_com.aspx) on the blogs. Hello  

  

Please try this Press the 'Input/Source' Button > Press '2, 5, 8, 0' on the keypad of the remote > Scroll down to "Reset All" and press "OK" > Select "Yes" and press "OK". and let us know. the code is actually found in your app under more > controller settings > homekit in the latest models of tvs jupiter, we can set the time. the latch head (the part you describe) is ref # 5-7 in the parts list and is part # lstppa169wrf0

(that's a zero on the end, not an "oh")

you can get it from tritronics at http://www.wehaveparts.com

we have the entire service manual on our site: http://www.microwavedisplay.com/r930ak\_aw\_sm.pdf

i appreicate your rating. good luck! got it to work. had to manually set the apple tv 4k to "control receiver by ir", rather than auto. when i went through the sonos remote setup, i had to use another controller for the "mute" button part, as the siri remote does not have a mute button. yes, assembly is required for the tv stand. The reset button is located behing a panel on the front of the unit that is labeled Heat Reset. If that label is gone then look around, it is a small hole, small enough for a paper clip to fit through.   

 That being said, I have 137 of these units in one of my hotels and have not had a single one needing to be reset. You probably are going to need a new control board kit. These can be purchased from Amana. They are $130. Make sure that you have pulled the heater coil out and inspected it first. Also, there was a recall years ago where Amana was supposed to contact and send out new voltage switches. These are the round black things that the Brown heater wires connect to on the upper and lower side of the heating coil. You should also try to replace those if you find the coil in good condition. I have had those resolve heating issues. Most of the heating issues were a result of a bad relay on the control board though.   

 Please remember to rate this fix. Please post your code so that we can help you. 7.0.3 is now available! :raised\_hands:

switch between modern and classic views on apple tv, remote control improvements, option to hide titles, and more.

<https://firecore.com/releases>
[[modern]](https://aws1.discourse-cdn.com/business7/uploads/firecore/original/3x/d/8/d81d00bfac171dafa1ee2862c7ea1ccff4c3a2a4.jpeg "modern")
[[classic]](https://aws1.discourse-cdn.com/business7/uploads/firecore/original/3x/7/8/788cfadb6f1830843dfd2b6d630750999f7271c6.jpeg "classic")