importing dwg sketchup 2019
i have posted here recently about a problem i have had importing dwg files into su recently. 
i attach a very simple dwg file that exhibits the same issue. if i try importing into su 2019, everything looks normal, right up to showing the imported drawing (very briefly) before it crashes su. 
just f…
[@simoncbevans](/u/simoncbevans) 
do you happen to have the layers organizer extension installed? 
with this extension active, i see the dwg import crash as well… but with the extension deactivated, the dwg imports successfully without the crash 
cd
first, can you make sure there’s no chrome processes running in the background? you can check it via task manager. and try to import again. Over the years, I've had several versions of DW -- some were more stable than others.  I can honestly say, the FTP has never been a big problem for me.   If it ever becomes glitchy, I close DW and clear my cache or restore preferences as that fixes most  problems. 

**[Unusual behavior in Dreamweaver? Try restoring preferences.](https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver.html "https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver.html")** 

I mainly work with dynamic sites but I don't have more than 2,000 files per site folder.    Each site folder resides on my primary hard drive within my local testing server's default web directory (htdocs or www).   

![CC-testingServer1.jpg](/legacyfs/online/1550323_CC-testingServer1.jpg)

I use Ctrl+Shift+U to upload an open document to server.  To be quite honest, it happens so fast, I don't even see the background process panel.    If I'm uploading many files, I expand my files panel so I can compare contents of local site with remote server to ensure that the last modified timestamps are consistent.

![CC-FilesPanel-expanded.jpg](/legacyfs/online/1550322_CC-FilesPanel-expanded.jpg)

Finally, I had to turn off Real-Time backups and anti-virus scanning while I work.  When those processes were running in the background, everything came to a crawl. 

Hope this helps.



 Nancy O'Shea, ACP  

Alt-Web Design & Publishing Hey [@Snapm2r](/t5/user/viewprofilepage/user-id/468609), 


 


Thanks for getting in touch on the Dropbox Community about this issue!
 
Seems what you’re experiencing is due to the connection to our server being blocked or interrupted. As a first step, I’d recommend having a look at your settings locally, since it seems like an [antivirus](https://www.dropbox.com/help/syncing-uploads/stuck-syncing), firewall, security program, [proxy](https://www.dropbox.com/help/desktop-web/connecting-through-proxy) or VPN is blocking the Dropbox desktop. Can you make sure that these steps are [followed for the configuration of your firewall](https://www.dropbox.com/help/desktop-web/configuring-firewall) if you’re on a working environment and that the domains listed [here](https://www.dropbox.com/help/217) are allowed or whitelisted?
 

Should the above steps fail, then please try installing the newest version of the desktop application (32.4.xx) to see if the issues is resolved:
 
[https![:confused face:](/html/emoticons/1f615.png ":confused face:")/www.dropbox.com/downloading?plat=win&type=full](https://www.dropbox.com/downloading?plat=win&type=full)
  
Please let me know the results in your reply! 
 
Warm regards, 
JaneA  


 

  
**Jane**  
Community Moderator @ Dropbox  
[dropbox.com/support](https://dropbox.com/support)

 

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[View solution in original post](/t5/Dropbox-installs-integrations/Something-Went-Wrong-Error-after-new-install/m-p/238099#M73045) Hi, I had a play around with it and managed to resolve it. When you download a picture from stock some are downloaded as a vector file. If you click on settings you can change it to download as a jpeg file.  This worked for me.  Cheers it looks like you are right, this appears to be an issue. i will make sure that it gets fixed soon. Hi Lynnhoustonbell,

We apologize for the delay in response.

The pdf file that you are converting a word will not give the accurate result or wont be editable, if-

1- The pdf file you have converted to word might be a scanned pdf which doesn't contain real text.

If it contains text also, then you can click on "**Enable all features**" option that appears on the top right side of the word document.

2- If your original pdf has images rather than text, then after converting to word document the images wont be editable.

3- The source of the pdf was a different format or created using any other application, which is causing trouble after conversion because of the presets used to create it.

Regards,

Akanchha welcome to the community! 
you can definitely import your tickets from the on-prem version of spiceworks help desk to the cloud edition. check out the document below for more informations on this along with some of the other faqs:
https://community.spiceworks.com/support/help-desk-cloud-edition/faq﻿
https://community.spiceworks.com/help/import\_hd﻿ hey,

you can probably fix it by following the steps described here: <https://folivora.ai/blog/post/13010>

if that doesn't help, could you check whether there are any crashlogs in the macos console app under "user reports"? Doesn't really matter why it changed, it changed and you didn't bother to Review ALL the options selected before you clicked the import button.


 


Make a Preset that set all the options you want selected and make sure that preset is loaded, Selected, before you click the import button.


 


Bottom line is 99% of the time LrC remembers all the option you select the last time you did a import unless you changed one and then LrC may Default to its basic Default settings the next time you an import or if you are importing from some other Source than the last time. hi,

do you have joy package installed with all necessary packages/dependencies ?

try to search for joy\_node or run joy package examples to find out what is going wrong.