moto g 1st gen can't make a phone call on wifi
what phone do you have? moto g 1st gen

what plan are you on? basic 500meg

does your plan include data, or just talk & text? 500 meg data

issue description

when i dial a number there is no audio feed back when i hit dial. i can not reach a voice mail. i have nothing. i’m not sure if my phone rec…
it is solved. did all of the above and unplugged the att u-vers router. after it rebooted all seems well.
hello @oscarmorton94,in regards to texts, try the following:1) turn off imessage (settings > messages)2) restart your phone (by pressing and holding the on/off button)3) tap settings > phone > my number and confirm that it is correct.4) if it is not correct, please enter the correct number5) turn imessage back to on (settings > messages)6) finally, go to settings > messages > send & receive and see if the correct number is displayed under “start new conversations from:”.for the coverage, it sounds like the coverage in your area isn’t as good. contracts purchased from us come with a 30-day change of mind, and 14-days via carphone warehouse.if you’re still in the returns window, we can help process a return.i’ll pm you anyway incase you wish to go through with this.mohammed howdy @moufflon

does your phone allow you to define which sim your phone would use by default for data?

they might be an issue with a dual-sim phone, or a setting there within.

could you try removing the o2 sim, deleting the o2 apn settings and trying if the sim is working for data then?


kevin @mikek7as per dennis and dinh above if you keep the same plan the 5gb will stay. make sure you upgrade online to save the $45 connection fee chargedby stores. Hi,
  

  
Here are the instructions to [activate your phone with Spectrum](https://ccm.net/faq/56575-how-to-activate-a-new-device-with-spectrum). When you proceed with the activation, don't forget to keep your phone turned off.
  

  
If you still cannot activate your phone, remove the SIM card and reinsert it, then restart your device. Greetings, 
  

  
I am happy to help you regarding your 3G settings. 
  

  
Please do contact your service provider who will be glad to give them to you free of charge and help you configure them. After all, you already paid for them! 
  

  
Best regards hello @jonijb,

 

excellent question! it will be my pleasure to assist you!

 

currently the only unlimited plan option to support hotspot is our at&t unlimited plus plan. this provides 10gb per line for smartphone and tablets. our other unlimited options do not have the hotspot feature available

 

i hope this helps!

 

brett, at&t community specialist @packratlady no, but if you get unlimited plus postpaid cellular (not gophone)  you get $25 off directv and free hbo. after some playing around i managed to fix this problem. the issue appears to be a forwarding priority problem. there are 4 types of call forwarding which are supported by at&t and most devices, they are: unconditional call forwardingforward on busyforward on unansweredforward on unreachable according to some earlier posts in other threads on this forum it is currently impossible to set anything other than unconditional yourself (even for unconditional i'm not sure, although it appears to work), apparently at&t disabled this some time ago citing security concerns. so, in order to set the others, you need to call 611 and ask at&t to do it for you. so, to the issue. in my case (and i believe in most cases), the default call forwarding number for all of the various types of call forwarding is the voicemail number for at&t (starts with 415 area code). what appears to happen if you try to set unconditional call forwarding yourself is that it appears to have worked, but when someone makes a call to the number, at&t defines the phone to be unreachable, so, instead of forwarding to the unconditional call forwarding number, it forward directly to the unreachable call forwarding number, which is set to the voice-mail number, and the caller is directed immediately to voice-mail. the way to fix this is to change the call forwarding for 'unreachable', but as i mentioned earlier, you can't do this yourself; i have tried with both the phone settings and the mmi number (which btw is very hard to find), both return some kind of error indicating that it cannot be done. so, you need to call at&t and tell them, very specifically, that you would like to set *only* your 'forward on unreachable' to the number that you actually want to forward to. now, when the caller calls the number, if you have set unconditional call forwarding, or you turn off your phone, or you set it to airplane mode, or you take the sim out and go to another country, your calls will be correctly forwarded directly to the 'forward on unreachable' number, which is correctly set. i have done this, and it works perfectly...it's easy to test, you just need to put your phone in airplane mode.  to any google voice users, i have set mine to a google voice number, and it works perfectly. now, if i have wifi access in another country, or i put another sim in my phone that has internet, i will be able to answer calls that come in to my at&t wireless number on my google voice number. beware that the level 1 staff at the 611 line are completely clueless about this and they will try to send you a link to the set of instructions to do it yourself...they don't work; you need to insist that you want them to do it, and try to talk to one of the wireless experts who can actually set the correct call forwarding at their end. be prepared with your imei number, they asked me for it for both lines. hey there 😊 sorry for the delay! this might be a bit tricky as we are unable to ship you a sim card that you would need to use our service there.if you are able to have someone visit one of our stores and purchase a sim starter kit ($20) and activate it on our $40/month simply prepaid plan then ship you the sim card, you can place the sim in any t-mobile compatible phone and use our service. just so you are aware, it is $1.49/min for incoming and outgoing calls and text messages are $0.50 to send, $0.10 to receive so you will need to add extra funds to your account to be able to use your service there. also, please be aware that while the plan comes with 3gb of high-speed data, you will not be able to use data services while roaming in another country with this plan. hey there,

a bunch of additional questions:

which version of blokada do you use right now? v.4.6.3 is the current one.

is private dns in your phone settings disabled? if not, please do disable it.

did you activate a dns in blokada?

did you enable traffic mode or data saver in your phone settings?

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