strange webroot icon
when i run task manager i see 4 webroot icons - 2 usual and 2 unusual (darker green, plainer w). do i have a virus running?
hello@philadamlucy yes there are 4 processes in all now so that is the new normal! from the beta group 6 months ago! hello, starting tomorrow we will update your consumer community beta systems to include a set of new files and processes. only systems at windows 7 or higher will receive the update. new files will be added in these locations: c:\programdata\wrcore\coreservice c:\programdata\wrcore\skyclient\db c:\program files\webroot\components c:\program files\webroot\core c:\windows\system32\drivers (wrcore.x64.sys) and two new processes will run: wrcoreservice.x64.exe wrskyclient.x64.exe there are no changes to the existing agent installationon your system. we are interested to learn of any performance or stability issues you encounter after this update. thanks, brad sorry but that’s only info that webroot will give us! thanks,
have you tried entering safe mode? Let us know if it is the same.



It could be corrupt files and not startup programs. You can post a hijackthis log and i can take a look at it for you. Malware might be the cause. Have you tried restarting your browser? You have some minor problems to remove. This first batch is useless paid-search listings to make money for **HP**:



R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = [http://srch-qus9.hpwis.com/](/posts/bad_link/25407?url=http%3A%2F%2Fsrch-qus9.hpwis.com%2F)  

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = [http://srch-qus9.hpwis.com/](/posts/bad_link/25407?url=http%3A%2F%2Fsrch-qus9.hpwis.com%2F)  

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default\_Page\_URL = [http://qus9.hpwis.com/](/posts/bad_link/25407?url=http%3A%2F%2Fqus9.hpwis.com%2F)  

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default\_Search\_URL = [http://srch-qus9.hpwis.com/](/posts/bad_link/25407?url=http%3A%2F%2Fsrch-qus9.hpwis.com%2F)  

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [http://qus9.hpwis.com/](/posts/bad_link/25407?url=http%3A%2F%2Fqus9.hpwis.com%2F)  

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = [http://srch-qus9.hpwis.com/](/posts/bad_link/25407?url=http%3A%2F%2Fsrch-qus9.hpwis.com%2F)  

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [http://srch-qus9.hpwis.com/](/posts/bad_link/25407?url=http%3A%2F%2Fsrch-qus9.hpwis.com%2F)  

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default\_Page\_URL = [http://qus9.hpwis.com/](/posts/bad_link/25407?url=http%3A%2F%2Fqus9.hpwis.com%2F)  

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default\_Search\_URL = [http://srch-qus9.hpwis.com/](/posts/bad_link/25407?url=http%3A%2F%2Fsrch-qus9.hpwis.com%2F)



This is a problem BHO:



O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)



That's all I see for now. Are you running **DSL**? i just solved the problem myself. there was something wrong with my browser. after a restart everything is working as expected. sorry for the hassle. could be a yeast infection. see your doctor for a treatment recommendation. it looks like you are right, this appears to be an issue. i will make sure that it gets fixed soon. may be a sign of infection, check with your doctor. see more... ignore it. it's an ad for a company that is trying to sell you software. the ad will tell the same thing to everyone. do not download it - it's likely spyware or adware. cheers. I had the same problem a couple of months back. Now if this is happening only with Chrome and not with other browsers, then the problem cannot be a virus. But it can be a virus if other browsers and programs are facing equal problems.  
  
So, with chrome as we all know there is a memory problem. So to solve that follow these simple steps.  
  
1. On the top right menu icon, select History  
2. From there select "clear browsing data"  
3. It will prompt for the time span, there you select "beginning of time"  
4. You might lose few data like saved passwords, favorites, but no data will be removed which are saved properly.  
  
After you are done with this, clean your system with Disk Cleaning Software. While doing this don't keep any browser window open especially Chrome.  
If you notice, it is skipping out the Chrome from the list, you have to select the program manually and click on "clear".  
  
After this restart your system and see if it works. If it doesn't then you have to undergo the entire process of uninstalling and re-installing Chrome.