cannot get to webpages, even though I can ping them



Hello all,


I cannot tell you when this started, as I do not use this machine too often, it is my laptop at home, and it is not used by anyone but me. I am thinking it is a viru/spyware or similar, but I am not sure about that either. Once or twice I think I got on the machine, found out it was not getting to a webpage and walked away, because I was looking for info, and not able to sit down and figure it out. I did have to download updates as well. Which it did, but it took a long time, I thought that was what was slowing it down/not keeping it from getting to a website.  

Anyway, I have Google set as my homepage, so when I open a new page, it just spins, no Google, never gets to any other states than that. It just spins like its trying but gets nowhere. I pulled up a command prompt, and was able to ping www.google.com without loss. I ran AVG, and it didn't find any viruses. I also checked to make sure the AVG filtering webpages wasn't causing the trouble. I think I did that right


So, any help would be helpful. Again, I really cannot go out and download software to aid me, cause I cannot connect. I did copy the IP address of Google into the browser to see if that worked. It didn't.


Thanks,


Jim L
The question is can you get out of your computer and after that the thing to check is can you resolve any domain names. Try going to a command prompt and checking to see if you can ping your computers IP address then the gateway then try to resolve domain names.


ipconfig /all


Will give you the information you need to check these things.


nslookup google.com


If that does not come back with a IP address then you have problems with your DNS server.
Dear Jay Nelish


Your Question is incomplete


is the specific system is not on Network? its might be a problem discovered last year, that system ping but not share any data, or cannot access the system


you click on start menu and then click on run  

type serivces.msc  

and run the computer browser service, Remote Procedure call service, Server, and Client service


and your problem will resolved  

but actually this is because of virus change your antivirus program and scan your system wtih updated A/V I had the same problem a couple of months back. Now if this is happening only with Chrome and not with other browsers, then the problem cannot be a virus. But it can be a virus if other browsers and programs are facing equal problems.  
  
So, with chrome as we all know there is a memory problem. So to solve that follow these simple steps.  
  
1. On the top right menu icon, select History  
2. From there select "clear browsing data"  
3. It will prompt for the time span, there you select "beginning of time"  
4. You might lose few data like saved passwords, favorites, but no data will be removed which are saved properly.  
  
After you are done with this, clean your system with Disk Cleaning Software. While doing this don't keep any browser window open especially Chrome.  
If you notice, it is skipping out the Chrome from the list, you have to select the program manually and click on "clear".  
  
After this restart your system and see if it works. If it doesn't then you have to undergo the entire process of uninstalling and re-installing Chrome. i just solved the problem myself. there was something wrong with my browser. after a restart everything is working as expected. sorry for the hassle. Have you tried restarting your browser? i've been having intermittent access problems also.  i changed the dns servers my wifi router is using to google's - 8.8.8.8   it seems to have resolved my issues. in this case you can try simply rebooting your home router, if not at home please contact your network administrator.

failing this try using alternative dns -

[image]

[how to enable faster dns resolution on windows 10](https://www.000webhost.com/forum/t/how-to-enable-faster-dns-resolution-on-windows-10/118671) [tutorials](/forum/c/tutorials)

this is a windows based tutorial so if you r… you can try a factory reset. push and hold the reset button for 15 seconds and then release. the button should be located on the back of your gateway/modem/router, and you will need a ballpoint pen or toothpick. you should then be able to access your gateway using the standard means with the passwords listed on the label on the gateway.  \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_how can you be in two places at once, when your not anywhere at all?i really want to become a procrastinator, but i keep putting it off.there are three kinds of people, those that can count, and those that can't.'our great democracies still tend to think that a stupid man is more likely to be honest than a clever man, and our politicians take advantage of this prejudice by pretending to be even more stupid than nature has made them.' :bertrand russell sorry for the sign-in trouble! we're looking into this issue and working to fix it on our end so you can keep streaming your favorite shows and movies. hang in there, we will be giving updates here as we get them. in the meantime, try streaming your service over different browsers, your mobile device, or your streaming media players. check out our supported devices.
 
we’ll keep you posted.
 
-directvnowcare i assume your new router is wireless?

limited access with wireless usually means you don't have a valid ip address assigned. you need two things for a working internet connection. 1. you need a physical connection, known as layer 1 and layer 2. 2. you need a logical connection known as layer 3.

if you've got the limited access message that means your laptop has a working wireless connection at layers 1 and 2. what you don't have is the layer 3 connection i.e. an ip address.

there could be a number of reasons why this is happening. i would suggest that you start by powering your pc down - shut it off completely not just hibernate it or just shut the lid. next power down the router, pull the power cord out of it. let the router sit unplugged for about 2 minutes. power the router back up......wait about 2 min more. power your pc back up.

learn how to use the command line command "ipconfig". you access the command line via the accessories folder on windows. when you get the c:/> prompt - enter the command "ipconfig" hit enter. in the group of stuff on the screen you want to see an ip addess assigned to the wireless interface. when you get the limited access message the first thing you want to do is check to see if you have an ip address assigned.

if the above trick doesn't work, then i suspect there is something wrong with your network configuration on your pc. if you take your laptop to a starbucks does it work there? Hi,
  

  
Try the following:
  

  
Open the Chrome settings and scroll down to the **Advanced** category. Next, in **Privacy and security**, click on **Clear browsing data**.
  

  
In **Time range**, choose the **All time** option and check the **Browsing history**, **Cookies and other site data**, **Cached images and files** and **Hosted app data** boxes.
  

  
Then click on **Clear data** and restart the browser.