A classic one: Optane module not recognized by RST App





I just built up a brandnew System:

Gigabyte Z390 AORUS Master MB, 

Samsung 930 M.2 1TB SSD

32GB Intel Optane Module

6TB WD SSD

Goal is to accelerate the secondary WD drive with Optane

 

Windows 10 fresh installed, everything GPT formatted

BIOS Setting as required: 

 

All BIOSes and Drivers are highest Version.

Tried first with Gigabyte deliverd drivers, same result as with newest Intel drivers.

 

BIOS Settings are: 

CSM Support disabled

Use RST Legacy OROM disabled

SATA Mode is INTEL RST...

PCIe Port is "RST controlled" for the Optane Modules port.

Tried out all three M.2. Slots available

 

Cleaned drive with diskpart

Followed all hints and tips here in the forum. Always the same result.

 

The module is recognized by disk manager, and by the RST application as a PCIe SSD but cannot be activated as an Optane module

 

I have no idea how to proceed now.

 

Any ideas welcome!
Ok, fought this problem for almost a week, and 20 minutes after i write this it is solved:

I repeated the Installation, and as a final step I "diskpart" - cleaned and reformatted the WD drive, and now it works.

I do not really understand what might have been wrong ( it was "GPT")…. Maybe something in the order I did the things.




[View solution in original post](/t5/Intel-Optane-Memory/A-classic-one-Optane-module-not-recognized-by-RST-App/m-p/645903#M4006)
hi there floriann software,

first of all, i would say that it is always a better idea to open up a new thread, instead of engaging in an old one.

apart from that, as the drive is recognized on other systems except for the xp one, then it comes to drivers. make sure you go to the mobo's website and update the drivers.
is the drive initialized as mbr. in case it is initialized as gpt, i would advise you to back up all the data and initialize it as mbr. win xp has some limitations on that: https://support.microsoft.com/en-us/kb/2581408

cheers,
d\_know\_wd :) thank you for taking interest in my post.

i have solved the problem.it was mistake from my own part.

i have disabled some of the hardware detection services before the update.

i have disabled the "device install service" on the windows service

[[asas]](https://aws1.discourse-cdn.com/arduino/original/4x/5/0/9/509934b6660953c4e848dc95f40efd35d02bfe60.png "asas")

renabling it and rebooting it solved the … the otg port does not support isochronous mode when in device mode. following cards have been verified

rcs\_r2ug-a2e16-a pcie switch

nvidia’a dgpu

intel82572ei nic

nec upd720200 usb3.0 card

asus usb3.1 card

moschip usb2.0 card

ocz ssd

ocz rvd400-22280-512g-a ssd

silicon image corp. 3132 sata controller

intel e10g42bt x520-t2 10gigabit nic card

sta… if drivers are uptodate it will not show onto the list. else start the utility with 'run as administrator' option and see if it's working. that's exactly what it is. the ports you use for hdd's and so on. the pcie lanes are shared between them so if you use the m.2 slot, you lose the ports that share the lanes. 

it's only 2 and you still have 4 more :)

love my aorus pro wifi btw. snazzy board that works well and looks good doing it wow.

good idea with the packages. i have compared it with another system. the package “opennms-plugin-protocol-radius” is missing here. (we use radius login)

i installed it and opennms works now.

but in the meantime i have deactivated 5 adapters. i’ll take that back one by one. let’s see what hap… please refer to following posts:

<https://devtalk.nvidia.com/default/topic/1021886/jetson-tx2/pcie-usb-lane-mapping/post/5203705/#5203705>
<https://devtalk.nvidia.com/default/topic/1013740/jetson-tx2/tx2-config-3-for-usb-lane-mapping/post/5207826/#5207826>
[https://devtalk.nvidia.com/default/topic/102…](https://devtalk.nvidia.com/default/topic/1023160/jetson-tx2/tx2-using-pcix1-instead-of-usb3-default-config-1-/post/5207785/#5207785) OK, Problem fixed. If anyone else comes across this problem: I was able to install the new driver by using Intel's EXE version rather than the zip version and disconnecting from the inet. Everything went fine. ingest manager requires that security is enabled. you cannot use ingest manager unless you turn security on.

<https://www.elastic.co/guide/en/ingest-management/7.9/ingest-management-getting-started.html>
<https://www.elastic.co/guide/en/ingest-management/7.9/ingest-management-troubleshooting.html>