not receiving santander otps - no issue with other text messages
hello all, 

i recently changed to id mobile and since changing i've been trying to make payments through my bank and i've not been receiving the otps. 

i've called up santander and ran through a list of trying to get it to work with no avail. finally they said the fault must lie with the network provider. 

has anybody else had issues with santander otps on id?
well, i raised an issue with id support whom escalated it with engineering or something and it's now working. they did say they'd text me updates and haven't received anything from them so whether they did anything or whether it just started working.. who knows. 

but yeah, looks like the answer is calling / talking to support.
hi.are you sure your switch is still going ahead with your new supplier? have you contacted the. to check?there are no call centres with pp, it is an app-based company.you cansend amessage to the team directly via wattbot.if you log in, click 'help' at the bottom, then click 'ask a question',then you need to type in'message the team' .you can then type in your message (and any photos, if necessary.)then wait until you see the reply from wattbot saying 'ok, i've passed our conversation to the team'please note it’s not a live-chat and it’ll be 2 or 3 working days before they’re able to reply. problem fixed. despite what citi told me, krista at tiller said my card was indeed linked. what i had to do was go into tiller feeds and find the list of linked accounts. the box next to citi was unchecked, so i checked it and now everything seems to work. if you have the ticket call nintendo customer service and they will send a new code. this has happened to me in the past and that's what i did. i've been purchasing digital cards ever since. it seems the culcript was the way i named the hotspot on the phone. i solved it by first changing to single name ssid and it worked. i than added spaces in between words and it worked too. i've been unable to reproduce the error and i probably had a character mismatch in the name with several spaces… strangely enough it did in a strange way. i reinstalled, set up everything again from scratch (agents too) and got the same ‘not connected’ error.

i got frustrated and left it overnight.

the following morning in the office i checked and it discovered both services!

so i guess you could close this… @ragu62 wrote:
i would like to know why the discount i was offered int the store on 8/7 isn’t being applied to my bill fully. there seems to be some confusion at at&t about the discount. i should be receiving a 25% discount to my plan and eclair line of service. as of my second bill i have only received the discount on the plan. when will it be applied to each line also and will i get reimbursed for the charges on previous bills like i was told. 

this discount only applies to the plan, the line charges. 
 
https://www.att.com/offers/firstresponders.html hi, 
this is really strange behavior. the only option i see is atm to reset your preferences and check if it works again, then. 
options- > preferences -> reset preferences (left corner) 
hope that helps. 
regards 
christoph got it working. trend micro was blocking it. i had "unloaded" it and confirmed it wasn't active and thought that would be enough. evidently not. i completely uninstalled trend and it worked perfect. welcome rm.  the smtp server listed in the post is the correct one.  the is a short time lag between account creation and full activation on the server. please retry the outlook set up again and let us know if it successful. 
 
thank you hiyou're talking to fellow pp customers on this forum. but we will help if we can.heres a link for you to have a look at:https://community.purepla.net/smart-meters-and-ihds-33/if-i-switch-supplier-will-my-smart-meter-work-10329