Hitachi P42H401 - No Picture or Sound. Some Menus work.





 Hitachi P42H401. I watched a movie fine on this TV the night before. The next morning, I turned it on and there was no picture or sound. The set receives power (indicator is blue) and I can pull up the main menu and the volume meter appears when adjusting volume. The Inputs Menu does not appear though.
Find and push the "reset button"
there is no update from you for a period, assuming this is not an issue any more.

hence we are closing this topic. if need further support, please open a new one.

thanks

hi,

is the default audio setting from hdmi not able to achieve what you want? motherboard - optical s/pdif out port(s) at back panel
dvd player - appears to have no audio input
speakers - do they have an s/pdif input?

so it appears you don't have the right things to connect to the other right things.

thanks for prompt reply,
ok leave the dvd aside and tell me that can't my mother board act as an amplifier or receiver as my mother board is new and it has the best inbuilt realtek® alc892 8-channel sound card?
one more thing tell me a best solution to make 5.1 surround system with these speakers.

the motherboard audio does not have an amplifier in it to drive speakers, the speakers have the amp in them. and that motherboard is capable of 5.1 sound, it's an 8-channel sound card in fact. what exactly are you having issues with? read the manual to the motherboard and the speakers, between those it should tell you what you need to do. i just tried doing a reset and it worked.  all hd channels are working.  thanks. got it to work. had to manually set the apple tv 4k to "control receiver by ir", rather than auto. when i went through the sonos remote setup, i had to use another controller for the "mute" button part, as the siri remote does not have a mute button. [@Shy1](/t5/user/viewprofilepage/user-id/331931) 


Thanks for the post.


This seems like this may be a hardware issue. Have you tried contacting Element support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS.   
  
You can reach them here: <https://www.elementelectronics.com/support/get-help/> or at 1-888-842-3577.  
  



Thanks,  
Danny



 Danny R.  
Roku Forum Moderator



[View solution in original post](/t5/Discussions/Element-TV-Dimmed/m-p/613639#M11340) @derek higgs interesting, mine lights up the kitchen like daylight normally! thanks for this, if you go into settings, there’s a setting called backlight which has options on or 1 min; i cahnged mine to 1 min, just nipped downstairs (at 12:02 am) and the kitchen is in darkness! i’m unsure when it went off but if you change the backlight to “on” it will light up all night. peter In case anyone has the same question in the future: it does require the TV be connected to stream to the speaker.
 
 
 
 
 
 
 
 
 

[View solution in original post](/t5/Discussions/Onn-Roku-Soundbar-question-WalMart/m-p/520740#M204) there is no update from you for a period, assuming this is not an issue any more.

hence we are closing this topic. if need further support, please open a new one.

thanks

what’s the frame rate? have you try boost the system to performance mode to try? I m using motherboard of intell pentium 4 can u help me for intallation of sound drivers or to download it thx zakir It seems to be fixed as of tonight. Thanks to everyone for their support on this issue@!

(fix took approximately four months to implement)




[View solution in original post](/t5/Discussions/TCL-Roku-device-suddenly-does-not-render-Prime-in-4K-HDR/m-p/614077#M11370)