App version mismatch





Hi All,

My dashboard shows a "App Version Mismatch" in a HA setup. The active is supposed to download the app version and sync it to the passive.

To confound the issue as per the following the "active" firewall is running the older version causing the mismatch:

**admin@(active)> show high-availability all | match Application**

**Application Content: 327-1497**

**Application Content Compatibility: Mismatch**

**Application Content: 328-1503**

However the following shows active is running the latest version:

**admin@(active)> show system info | match app-version**

**app-version: 328-1503**

So HA is saying the active firewall is running a older app version than it actually is. Any hints on how to go about correcting this situation? 

Many thanks!
Well just had TAC look into it. They restarted the management plane which fixed the issue.

The reason we believe was due to insufficient resource in the management plane at the time of the update.

Thanks Sandeep for your help.




[View solution in original post](/t5/general-topics/app-version-mismatch/m-p/45216#M33220)
[image] finco:

i’m not exactly sure what i should be looking for.

if there is still one that is connecting with the old version (2.7.2)

currently it seems like they are all with the new version. We identified a scenario where locking could occur, and released a fix in version 13.0.1. If anyone is experiencing this issue, please upgrade to 13.0.1. we believe this issue has been fixed with our most recent release, version 10.9.
 


 you can learn more here:
 



 please try updating, and let me know if you have any other questions.
 


  
 


 also, if you are experiencing this issue via the web client, please let us know here: try this version:

<https://drive.google.com/file/d/1ffegjdy1563skl8qrnxtcngwg4vra_7-/view?usp=sharing>

we’re still working through some compatibility issues with the new os. it seems if i use the framework version that solves some of the visual glitches it messes up camera compatibility. sometimes one or both of these patches help, especially if the system is showing high ram and/or cpu usage when checking updates:
https://support.microsoft.com/en-us/kb/3050265




https://support.microsoft.com/en-us/kb/3102810﻿﻿
﻿ if drivers are uptodate it will not show onto the list. else start the utility with 'run as administrator' option and see if it's working. then yes, this is version 1.3.0. 
could you download the latest version 1.4.0 (use the same download link)? it has some installer fixes. 
in case you still cannot install it, please send us the logs from c:\users\username\appdata\local\temp. The download is an updated version. hi there,

the license key your app is referring to isn’t anything specific or coming from netlify - it seems like the app itself has expired, or needs some kind of key. are you using some kind of paid tool to generate the yearbook? ha, instead of updating it, i reinstalled the entire package and it’s all working fine now! sorry for the faff.