stuttering: iphone 8 hevc 4k 60fps on apple tv 4k with infuse pro
hello to all :wink:

i have some problems playing 4k 60fps videos on apple tv 4k with infuse pro 5. videos made by iphone 8plus.

they are always stuttering while playing.

4k 30fps are playing well!

what can i do? :frowning:

thx for your help.
@ james

thx for your anwswer :wink:

so in apple tv 4k i changed from 4k 60mhz hdr to >> 4k 60mhz sdr and now it works nice!

i think it’s because my samsung tv only has a 8 bit panel…so hdr doesn’t work well :frowning: but in the settings, apple tv say’s hdr should be work…
It seems to be fixed as of tonight. Thanks to everyone for their support on this issue@!

(fix took approximately four months to implement)




[View solution in original post](/t5/Discussions/TCL-Roku-device-suddenly-does-not-render-Prime-in-4K-HDR/m-p/614077#M11370) there is no update from you for a period, assuming this is not an issue any more.

hence we are closing this topic. if need further support, please open a new one.

thanks

what’s the frame rate? have you try boost the system to performance mode to try? For GH5 footage on the current release of PrPro, you need to right-click in the Program Monitor, and in the options that pop up, select 'High Playback Quality'.

Neil okay, from an iphone i see the problem. make sure you don’t have anything on too high of a pixel measurement regarding width as well as make sure none of what you have on position other than auto is sticking out. hope this helps. :wink::+1: hey iphone xs users! the issue will be fixed in update 15.2 and this update is now available and it should fix the problem. hi dk,

 

thank you for your interest in the kd75x750h tv. unfortunately, apple airplay is not supported on the tv. however, you can add an apple tv external device thru hdmi connection in able to access this feature. for more details on what are tv models that can support apple tv app, please open this link https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x750h/articles/00227059

 

regards,

kris got it to work. had to manually set the apple tv 4k to "control receiver by ir", rather than auto. when i went through the sonos remote setup, i had to use another controller for the "mute" button part, as the siri remote does not have a mute button. hi marlou,  

  

as i mentioned in my response to your support ticket, this problem is already fixed in the current release - q2 2009 sp1.   

  

greetings,  

 fiko   

the telerik team

  

instantly find answers to your questions on the new  [telerik support portal](http://www.telerik.com/support).
  

watch a [video](http://tv.telerik.com/telerik/support/using-telerik-support-resources) on how to optimize your support resource searches and [check out more tips](http://blogs.telerik.com/supportdept/posts/08-12-22/new_support_resources_search_facilities_on_telerik_com.aspx) on the blogs. fox and fx-1 are carried in 4k uhd sporadically on ch 1498 and 1499 for
sporting events. maybe your tivo is seeing that and switching to it
automatically. i know there were issues with the guide not showing
events properly, and it's being worked on for th... hi [@tino52](/u/tino52)

[image] scruffr:

however, there might be other factors that don’t show easily - e.g. radio noise like other wifi or bluetooth devices, badly filtered appliances, quality of your power supply, external circuitry, …

i agree with this, it could be any of a number of things. you are c…