I have received an email stating that my dropbox account is about to be closed





I have received an email from "no-reply@dropboxmail.com" saying that my account will be closed in 90 days.  Is this legitimate, or is it a phishing scam (there is a link included within the email....)?  I obviously do not want to lose my account.  Thanks everyone!





 
 Solved!
 
 [Go to Solution.](/t5/Dropbox-accounts-billing/I-have-received-an-email-stating-that-my-dropbox-account-is/m-p/331924#M26879)
Hey there ([@MCM1](/t5/user/viewprofilepage/user-id/1017843)), sorry to hear that you found the email suspicious; I can confirm it is a legitimate Dropbox email. If there's [no activity](https://www.dropbox.com/help/security/email-about-inactive-account) on your Dropbox account for an extended period of time, Dropbox will notify you—or the account owner—in an email. To keep an account active, all you need to do would be to [sign in](https://www.dropbox.com/login) & we'll know you want to keep it. 
 
Hopefully my post addresses your concern however please do let me know here in case I’ve misunderstood your request in any way. Thanks for posting us on our Community & I’m wishing you a wonderful week ahead! 

 

  
**Jane**  
Community Moderator @ Dropbox  
<https://dropbox.com/support>

 

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[View solution in original post](/t5/Dropbox-accounts-billing/I-have-received-an-email-stating-that-my-dropbox-account-is/m-p/331924#M26879)
hi there, can you pm me your uphold email address? i can look into your account and issue you a refund. :slight\_smile: The message refers to your account with Rhapsody.

You need to "Synchronize" with Rhapsody to validate your licenses in which they verify that your account is valid.


You should generally receive this message every 15 to 30 days.


Best of Luck. The only people who can help you are GMail:
  

  
Here is the link to gmail support website : 
  

  
<https://support.google.com/mail/?hl=en#topic=3394212>
  

  
or use this account recovery [form](https://accounts.google.com/signin/recovery?hl=fr&ard=AHwGkRn_INMwM1maYDEUIHVZNP2OO33Anf9X_3sYq47TUs9Cf0K0IB4M1yZT79Q7tGqRtj6I5pU_YOJStf9xC56SlvhqWQChjjt1VG7X120zprR1Mdv5kGAWPQxPv-CIeEO1l4gGKbVhqD0LvkrQ7xMKE_xYOy6Gow&fpOnly=1)
  

  
On the other hand, if you have not used your Gmail account for over 30 days, it may have been deleted. You must then create a new one, insuring that you note your password and security question and store it a safe place, remembering where the safe place is.
  

  
Best regards Hi Kalpesh, 
  

  
If you have not access your Gmail account for over 9 months, it is likely that Google has deleted it from its server. In this situation, you cannot use or recover that account. However, you can try following the steps [described here](https://ccm.net/faq/9225-how-to-recover-gmail-account). 
  

  
Thanks! i see 3 types of "faceless mailboxes"1) outbound only sent by apps and/or appliances. those are easy. setup a smtp relay in house and a connector at the o365 end. 2) mailboxes that don't belong to any one person but are monitored by humans in addition to their personal mailbox. set up a shared mailbox3) mailboxes that are monitored by an automated process. setup a real mailbox. license exchange only or no more than business essentials/e1 Send an email to us at [[email protected]](/cdn-cgi/l/email-protection#adcec2c3d9ccced9edc4d9cec5c8df83cec2c0) and we'll be happy to help. they were probably looking at your profile to "check up" on youim ashamed to admit it but i did it with my ex and immediately regretted it, i re-blocked him as soon as i could tho, so i guess check to see if they reblock you in 48 hours and that will be a dead giveaway that they just reblocked you to check up on you If you’ve got the properties for the store set to never delete mailboxes or items until the store has been backed up, I believe those emails will continue to exist in the store/mailbox. Perhaps this is the reason why you can still find these deleted emails.


It seems you’re performing brick-level backups. Perhaps you should try backing up the store first, to clear out all those emails before continuing your brick-level backup jobs.


Let me know if you have any follow-up questions.


Fred


if you want to access specific mailbox you have to use xmerge to export that specific mailbox edit whatever you need then imported back using xmerge as well


Rami it’s generic. it’s good or bad. i got the same email before getting hired at google. it could also be a rejection. good luck! most likely not because the celebrity may have a lot of fans but you never know!!! plus he or she might not want to give away his or her email address or their inbox would be crazy full. just saying...