NBA League Pass Paid subscription not working





So I purchased NBA League Pass and was charged right away by Roku but after a week of calling NBA tech support and talking to a representative for over 5 hours I was informed that I do not have a subscription. I contact Roku and I’m being told there are no refunds. I was charged for a subscription that I am not able to use, is this how Roku does business.
[@Skraphael75](/t5/user/viewprofilepage/user-id/367601) 


Thanks for the inquiry.


For further assistance with account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: <https://support.roku.com/contactus>. They will be able to further assist you.  
  
  
Thanks,  
Danny



 Danny R.  
Roku Forum Moderator



[View solution in original post](/t5/Accounts-Billing-Orders/NBA-League-Pass-Paid-subscription-not-working/m-p/641624#M9690)
Nino,

Since your subscription has been suspended (due to payment issues), you do not have to pay monthly.

In order to continue with your subscription/ resubscribe to Adobe Stock please contact our support team. Please find the link to contact support in my above post.

Regards

Twarita is thesecond account able to purchase a paid monthly subscription?no, the stores do not allow the same device account to own duplicate subscriptions.if the second account purchased a higher tier than the first account, would it all be associated with one account in revenuecat, therefore “upgrading” the first account?correct, the upgrade would be coming from the same device account so would get applied to the same app user id in revenuecat. however, the restore behavior provides you some control over what revenuecat should do:with “transfer”, the second app user id that just purchase would get the receipt moved to them, and the first app user id that purchased would lose access. this is the recommended behavior since it always gives the app user id that just purchased or restored access to the subscription - which is what most customers expect.with the “block restore” option, the upgrade would still go through, but a “receipt already in use error” would be returned to the second app user id, and the upgrade stays on the first app user id’s account. this is usually not recommendedunless you have your own support resources around to help customers with account recovery. if you have the ticket call nintendo customer service and they will send a new code. this has happened to me in the past and that's what i did. i've been purchasing digital cards ever since. if you cancel your subscription, all of the data on it will be erased. you will need to contact our support team to see if they can adjust the billing date for you. since this is a community forum, we won’t be able to answer that question for you. you will receive a signing bonus. the signing bonus is typically separated into years 1 and 2. each year’s signing bonus will be split into equal installments and paid out monthly in your paycheck.

the signing bonus is intended to compensate the employee for the rsu vesting schedule (5/15/40/40). it is not typically a lump sum payment. The message refers to your account with Rhapsody.

You need to "Synchronize" with Rhapsody to validate your licenses in which they verify that your account is valid.


You should generally receive this message every 15 to 30 days.


Best of Luck. our returns policy lasts for 14 days. if 14 days have passed since your purchase, we unfortunately cannot offer you either a refund or an exchange. downloading is data, not voice and it's usually charged separately. pay as you go service is normally paid up front. hi there,

the license key your app is referring to isn’t anything specific or coming from netlify - it seems like the app itself has expired, or needs some kind of key. are you using some kind of paid tool to generate the yearbook? julie,the all-star resorts (including music) do not have wireless internet available. they do however have high-speed internet access available via ethernet cable. the ethernet internet has a fee of $9.95 per 24-hour period (pricing as of jan. 2008).any chance you can use that as an excuse to not work during vacation? hope so ! ;-)