my item got soft rejected!
hello, my php item got soft rejected.

the reason was - 1. demo credentials do not work:

i fixed it within 5 mins and resubmitted it again.

now it’s been 2 days, it still shows soft rejected.

no emails, nothing.

what should i do now?
[@thesocialgrowth](/u/thesocialgrowth) you need to enter the “update item & tags” section, write a “message to the reviewer” and then “save changes” to request a new review.

updating details does not trigger a new review, as detail updates do not require approval.
after further research and coming across [this answer to a similar issue](https://community.auth0.com/t/failed-silent-auth-login-required/33165/39), i made the switch to auth0’s custom domain solution and it fixed all of the issues mentioned above. this topic can be closed! What have you tried? Have you searched the php manual for sending email? please delete the app and reinstall! it should work first of all, you need to check if you are using a self-signed certificate.

if so, you have to accept it first: double-clicked on the request in the network pane, and ow prompted you whether you wanted to accept the certificate.

other option will be to use the [overwolf.web.sendhttprequest()](http://developers.overwolf.com/documentation/sdk/overwolf/web/#sendhttprequest) funct… send me a message and i'll see what we can do for you.
 


  
 


 be sure to include a description of the issue, your username, and the error message you are prompted with when you attempt to create a ticket.
 


  
 


 received your message. topic locked. hi, everyone!

this should now be fixed and working as expected for you.

if you aren’t seeing the fix you may need to clear your cache.

if this doesn’t resolve your issue, please reach back out and i’ll be happy to assist you further! :webflow\_heart: was caused because there was an "unhandled rejection error: eacces: permission denied, mkdir '/home//.npm/\_cache/index-<…>/

solved problem by just adding “sudo” in front

sudo npx create-react-app . the problem has been solved.

i got in contact with our provider and they were able to apply the proper access to the folder for verification.

thank you for all of your help and patience. this thread can now be closed. hi erin

a website restart is required to pickup some changes to settingitems in the portal, id recommend giving it a restart and it should show.

regards
joe hi there, can you pm me your uphold email address? i can look into your account and issue you a refund. :slight\_smile: