Premiere Pro video plays incorrect audio





Okay, this has happened to me before and I've been able to correct it.  But not this time.  What happens is I open a project that I have been working on and I preview the video (basketball footage) and the audio is incorrect.  When I open the video in Windows Explorer, it plays perfectly.  In the past, it would be issues with the conformed audio files.  I could go into the file folder "Adobe Premiere Pro Audio previews" inside the project, delete the files, and then reopen the project in PP and it would re-conform the audio from the video files and everything would be back to normal.  Here's where it gets weird.  When I open the project file folder there are NO other file folders.  In a typical project file folder, you will have subfolders such as Adobe Premiere Pro Audio Preview Files, Adobe Premiere Pro Auto-Save, and Adobe Premiere Pro Video Previews.  But not in this project file.  I cannot find them anywhere.  I even went into the project preferences and it says that both audio and video preview files are stored in "Same as Project."

 

But I cannot find these magical pixie-dust audio conformed files anywhere.  I just went ahead and rebooted.  This time when I opened the project file, it started conforming the audio files.  When I previewed the first video file the audio matched the action and I thought I had it fixed.  So I let PP conform all the audio files.  But now after it was done, the audio files don't match the action in the video.  Does anyone know where these files could be stored?

 

I even deleted the first video file from the timeline and from the project and hit save.  Then when I re-added the same video file, the audio does not match.  Next, I tried opening it in PP Beta to see if it would re-conform the audio from the video files.  It did...but with the same stupid result.  I even created the file folders listed above and change the project settings for scratch disks and it still did not store those audio and video previews in these folders.  I CANNOT find them anywhere.

 

Then videos that clearly show the waveform in the audio do not play any audio at all???

 

I really, really, really do not want to start over with a new project because I had edited hours and hours of footage from numerous basketball games, volleyball games, and soccer games.  That would suck big time.

 

I have noticed an issue but don't know how to correct it.  I have multiple video files with the same name in the same project.

 

So any insight you have is greatly appreciated.

 

Randy

 

PS  You can see in the picture I attached, in the first 00025.mts video file that there is no audio track on the right channel.  Plus you can see at about 00:00:04:00 where the audio drops out and then the audio matches the video from here on out.  In the second clip (00025.mts) there is no audio waveform on the right channel and the audio doesn't even match the video at all (it's from one of the other 00025.mts files).
Here is the video that helped me also...Harry Chrisp's YouTube channel had a video. <https://youtu.be/kuDpbR_LGKw>
right: that's because your play:1 speakers do not support airplay. the support article below may help.
https://www.sonos.com/en-gb/airplay someone had the same problem before but they miss out the new windows update permissions for the microphone so try going to the settings > privacy and go to the microphone section and try turning on also the "allows apps to use microphone" under the 1st microphone access option for device.. so basically just try to turn both permissions on and see if that works. hello and welcome,

subtitles working perfectly fine on my end. we have no way to check the source of your files and how got made, what encoding was used and so on.

[image] marco:

i don’t think i’m the only one having this issue

that would have to be confirmed tho, so please try other player… Hello,
  
Maybe this trick will help you : 

* [https://ccm.net/faq/137-how-to-cut-a-mp3](/faq/137-how-to-cut-a-mp3)
* <https://ccm.net/faq/12341-cut-your-video-or-audio-files-with-realplayer>


  
Best regards thanks. if anyone else comes here looking for a solution, i did manage to fix it by replaying the entire game.

i sent the bad save file to andy, so hopefully that helps with finding a preventative solution. :slightly\_smiling\_face: OK I figured it out, I'll put it here to help someone in the future. The key point is the pitch scale change changes the currently PLAYING sound, so it must be used after the play command.


I now have this:



```
soundSamplePlayer.play('success01')
soundSamplePlayer.voice_set_pitch_scale(0,1.2)

```

Basically in `voice_set_pitch_scale(0,1.2)` the first argument (which I have as `0`) is the index of the sound that's playing, so in my case, the first (and only) sound.


The second argument, which I'm testing with `1.2` is the scale change, so 20% higher in this case.


I hope that helps someone in the future. there is no update from you for a period, assuming this is not an issue any more.

hence we are closing this topic. if need further support, please open a new one.

thanks

hi,

is the default audio setting from hdmi not able to achieve what you want? [matheus](https://forum.tastyigniter.com/d/1704/1) the extension uses your browser notification which has audio by default, so might be worth looking in your browser setting? okay, i think i found out what is happening: <https://github.com/drtimothyaldendavis/suitesparse/issues/45> this is an update to wowza player to help prevent playback issues in browsers that are changing their autoplay policies. more information can be found in our release notes.

<https://www.wowza.com/docs/latest-wowza-player-updates>