Troubleshoot Creative Cloud apps installation and uninstallation errors





If you are encountering an error while installing or uninstalling apps or updates packaged using Creative Cloud Packager, or while installing Adobe Creative Cloud desktop app or Adobe Setup Utility, [here](https://helpx.adobe.com/enterprise/package/help/troubleshoot-install-uninstall-errors-ccp.html) is how you can troubleshoot these errors.

If you need additional information, post a comment below.
The first few errors in the log point to conflicting processes. Can you try ruling these out. For a list of possible conflicting processes, see <https://helpx.adobe.com/enterprise/package/help/resolving-process-conflicts.html>
a search for other 1106 error posts shows you really do need to contact support, as it says. 
[login to cloudflare](https://dash.cloudflare.com/login) and then [contact cloudflare support](https://dash.cloudflare.com/?account=support) by clicking on the get more help button. 3 ways u could do it:



1) make a shortcut and place it in the cab file generated, then edit the setup file and add the path to it and it will unzipp to the desktop. Drawbacks: if they choose to install your app in another folder, the shortcut wont work.



2) When the program is run make it add a shortcut to the desktop (i lost the code but if i find it ilol post it.



3) dont use the pakaging and deployment sytem, use another install creator eg Install Creator Pro. Drawbacks: you will probably have to use the pakage and deployment wizard to find out where the files need to go and then put them into the install creator manually.



hope that helps. Hey [@Snapm2r](/t5/user/viewprofilepage/user-id/468609), 


 


Thanks for getting in touch on the Dropbox Community about this issue!
 
Seems what you’re experiencing is due to the connection to our server being blocked or interrupted. As a first step, I’d recommend having a look at your settings locally, since it seems like an [antivirus](https://www.dropbox.com/help/syncing-uploads/stuck-syncing), firewall, security program, [proxy](https://www.dropbox.com/help/desktop-web/connecting-through-proxy) or VPN is blocking the Dropbox desktop. Can you make sure that these steps are [followed for the configuration of your firewall](https://www.dropbox.com/help/desktop-web/configuring-firewall) if you’re on a working environment and that the domains listed [here](https://www.dropbox.com/help/217) are allowed or whitelisted?
 

Should the above steps fail, then please try installing the newest version of the desktop application (32.4.xx) to see if the issues is resolved:
 
[https![:confused face:](/html/emoticons/1f615.png ":confused face:")/www.dropbox.com/downloading?plat=win&type=full](https://www.dropbox.com/downloading?plat=win&type=full)
  
Please let me know the results in your reply! 
 
Warm regards, 
JaneA  


 

  
**Jane**  
Community Moderator @ Dropbox  
[dropbox.com/support](https://dropbox.com/support)

 

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[View solution in original post](/t5/Dropbox-installs-integrations/Something-Went-Wrong-Error-after-new-install/m-p/238099#M73045) hey [@emartini](/u/emartini) ,

if you want to use clij2, you also need to activate the clij update site. the error should be gone then.

[[image]](https://aws1.discourse-cdn.com/business4/uploads/imagej/original/3x/0/9/095bc5fb3f3fa0db9dac6286bb16cf30ee81783d.jpeg "image")

see also the [installation instructions](https://clij.github.io/clij2-docs/installationinfiji).

let me know if this solves the issue!

cheers,

robert then yes, this is version 1.3.0. 
could you download the latest version 1.4.0 (use the same download link)? it has some installer fixes. 
in case you still cannot install it, please send us the logs from c:\users\username\appdata\local\temp. Wait a few minutes for the Google Play Store completes its update in the background.  

If the problem persists, Go to "Settings". Enter "Applications" and then "Manage Applications". Select "All".  

Go to "Google Services Framework" and press "Delete data" and "Clear Cache" to delete all data related Google Services Framework.  

Go to "Google Play Store" and select "Delete data and clear cache" to delete all data related to Google Play Store.  

Do the same for the Google Play Store app. Found it…Check out this link [Error 26630.](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk106641)



Basically user does not have permissions to run the install. sometimes one or both of these patches help, especially if the system is showing high ram and/or cpu usage when checking updates:
https://support.microsoft.com/en-us/kb/3050265




https://support.microsoft.com/en-us/kb/3102810﻿﻿
﻿ [image] cid\_cat:

error: c++11 is required and is missing or failed to compile.

i can’t help with most of that, but for c++11, see:

<https://gcc.gnu.org/projects/cxx-status.html#cxx11>

you probably must explicitly pass argument “-std=c++11” (or in some cases, perhaps “-std=gnu++11”).

if you l… thanks for getting back to me [@michel1](/u/michel1)! in this case, i recommend you to contact our support team: [how to contact our support team ✉](https://forum.asana.com/t/how-to-contact-our-support-team/87774). unfortunately i don’t have the tools in the forum to check what’s causing the error in your screenshot but our support team should be able to assist here.

when you c…