phone upgrade and keeping data add-on
i’m thinking of getting a upgrading to new phone and i would like to keep the same plan.will i be able to keep my 5gb data add-on if i keep the same plan or i’m going automatically lose any addon after upgrading to a new phone?
@mikek7as per dennis and dinh above if you keep the same plan the 5gb will stay. make sure you upgrade online to save the $45 connection fee chargedby stores.
if it’s a 3.0 plan you will be able to transfer that plan to the new sim/phone (if your currently on the gsm partner all you really need to do is punch out the smaller sim from your current sim (or use an adapter if moving to a phone with a larger sim but do note this is only for the gsm based netw… howdy @moufflon

does your phone allow you to define which sim your phone would use by default for data?

they might be an issue with a dual-sim phone, or a setting there within.

could you try removing the o2 sim, deleting the o2 apn settings and trying if the sim is working for data then?


kevin a lot of replacement phones have the sim in them. you don't need to activate it, but hang on to it in case you ever have a sim go bad, you will always have a spare. @packratlady no, but if you get unlimited plus postpaid cellular (not gophone)  you get $25 off directv and free hbo. hi @ffscancelling your direct debit won’t cancel your plan.if you haven’t followed the correct cancellations process, your plan will remain active and you’ll continue to get billed by us, which you’ll still be liable to pay of course.if you fail to pay, unfortunately, your plan will go into collection and it could impact your credit rating.we can accept payments via our automated payment line or if you have received a letter from a collections agency you can make payment directly to them.michelleid mobile well, transferring your data and transferring that and your settings are different. data, such as music, letters, video, pictures can burn to disk or copy/move to external drive. installed applications won't go, you'll have to reinstall from disk or download. on the other hand, you can transfer settings, favorites etc. use files and settings transfer wizard. or laplink software and cable. if you cancel your subscription, all of the data on it will be erased. you will need to contact our support team to see if they can adjust the billing date for you. since this is a community forum, we won’t be able to answer that question for you. Greetings, 
  

  
I am happy to help you regarding your 3G settings. 
  

  
Please do contact your service provider who will be glad to give them to you free of charge and help you configure them. After all, you already paid for them! 
  

  
Best regards is thesecond account able to purchase a paid monthly subscription?no, the stores do not allow the same device account to own duplicate subscriptions.if the second account purchased a higher tier than the first account, would it all be associated with one account in revenuecat, therefore “upgrading” the first account?correct, the upgrade would be coming from the same device account so would get applied to the same app user id in revenuecat. however, the restore behavior provides you some control over what revenuecat should do:with “transfer”, the second app user id that just purchase would get the receipt moved to them, and the first app user id that purchased would lose access. this is the recommended behavior since it always gives the app user id that just purchased or restored access to the subscription - which is what most customers expect.with the “block restore” option, the upgrade would still go through, but a “receipt already in use error” would be returned to the second app user id, and the upgrade stays on the first app user id’s account. this is usually not recommendedunless you have your own support resources around to help customers with account recovery. you can’t move a sim from an older (moto x1, x2, g1, g3, e1 or e2) to a new phone. you’ll need a byod sim: [bring your own phone to republic! | republic wireless](https://republicwireless.com/bring-your-own-phone/)