How do I start fresh with Hangouts for Chrome?
I am having issues with Hangouts for Chrome.  

  

The windows are appearing weird - I cant open unread messages - Things just dont seem right  

  

Is there a way I can just start fresh?
Hey there,

1. Go ahead and head over to your extensions page - **chrome://extensions/** (*paste this into your browser address bar and hit enter*) - and completely remove Hangouts.  
2. Close Chrome  
3. Restart Chrome  
4. Head over to [http://hangouts.google.com](https://hangouts.google.com) and click on the left hand side for the menu.  Select the Chrome icon and re-install Hangouts fresh to see if this solves the issue,  (*You can download the App from the left-hand menu if you don't wish to use the web client!*)

It's very important to do ALL steps, even if they seem redundant ;)

Hope this helps!
I had the same problem a couple of months back. Now if this is happening only with Chrome and not with other browsers, then the problem cannot be a virus. But it can be a virus if other browsers and programs are facing equal problems.  
  
So, with chrome as we all know there is a memory problem. So to solve that follow these simple steps.  
  
1. On the top right menu icon, select History  
2. From there select "clear browsing data"  
3. It will prompt for the time span, there you select "beginning of time"  
4. You might lose few data like saved passwords, favorites, but no data will be removed which are saved properly.  
  
After you are done with this, clean your system with Disk Cleaning Software. While doing this don't keep any browser window open especially Chrome.  
If you notice, it is skipping out the Chrome from the list, you have to select the program manually and click on "clear".  
  
After this restart your system and see if it works. If it doesn't then you have to undergo the entire process of uninstalling and re-installing Chrome. Hi,
  

  
Try the following:
  

  
Open the Chrome settings and scroll down to the **Advanced** category. Next, in **Privacy and security**, click on **Clear browsing data**.
  

  
In **Time range**, choose the **All time** option and check the **Browsing history**, **Cookies and other site data**, **Cached images and files** and **Hosted app data** boxes.
  

  
Then click on **Clear data** and restart the browser. i just solved the problem myself. there was something wrong with my browser. after a restart everything is working as expected. sorry for the hassle. Have you tried restarting your browser? The only people who can help you are GMail:
  

  
Here is the link to gmail support website : 
  

  
<https://support.google.com/mail/?hl=en#topic=3394212>
  

  
or use this account recovery [form](https://accounts.google.com/signin/recovery?hl=fr&ard=AHwGkRn_INMwM1maYDEUIHVZNP2OO33Anf9X_3sYq47TUs9Cf0K0IB4M1yZT79Q7tGqRtj6I5pU_YOJStf9xC56SlvhqWQChjjt1VG7X120zprR1Mdv5kGAWPQxPv-CIeEO1l4gGKbVhqD0LvkrQ7xMKE_xYOy6Gow&fpOnly=1)
  

  
On the other hand, if you have not used your Gmail account for over 30 days, it may have been deleted. You must then create a new one, insuring that you note your password and security question and store it a safe place, remembering where the safe place is.
  

  
Best regards have you tried entering safe mode? Let us know if it is the same.



It could be corrupt files and not startup programs. you can try a factory reset. push and hold the reset button for 15 seconds and then release. the button should be located on the back of your gateway/modem/router, and you will need a ballpoint pen or toothpick. you should then be able to access your gateway using the standard means with the passwords listed on the label on the gateway.  \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_how can you be in two places at once, when your not anywhere at all?i really want to become a procrastinator, but i keep putting it off.there are three kinds of people, those that can count, and those that can't.'our great democracies still tend to think that a stupid man is more likely to be honest than a clever man, and our politicians take advantage of this prejudice by pretending to be even more stupid than nature has made them.' :bertrand russell someone had the same problem before but they miss out the new windows update permissions for the microphone so try going to the settings > privacy and go to the microphone section and try turning on also the "allows apps to use microphone" under the 1st microphone access option for device.. so basically just try to turn both permissions on and see if that works. strangely enough it did in a strange way. i reinstalled, set up everything again from scratch (agents too) and got the same ‘not connected’ error.

i got frustrated and left it overnight.

the following morning in the office i checked and it discovered both services!

so i guess you could close this… first, can you make sure there’s no chrome processes running in the background? you can check it via task manager. and try to import again.