can’t log in direct tv to pay bill
i was able to log in up until about 3 weeks ago. i tried to log in to pay my bill, and it said the info was wrong(which wasn’t!). then it sends me to the at&t site. i try to log in and it asks if i’m trying to log into the correct site. seems pretty idiotic to me but i understand mistakes happen and programming isn’t always easy to get sorted. 
 
i don’t have the patience or free time to wait on hold for hours so if you want me to pay the bill, how about you don’t make it impossible!
this is a person to person member forum and no one has access to your account.  if you are unable to log into your at&t account, please call directv 800-531-5000.   
bill & account support & customer service - at&t official site (att.com)
hi, 
this is really strange behavior. the only option i see is atm to reset your preferences and check if it works again, then. 
options- > preferences -> reset preferences (left corner) 
hope that helps. 
regards 
christoph Go to Settings->System->Advanced system settings->Factory reset

 

When linking it to your account, DO NOT fall for one of the scams out there that tries to get you to pay to link your device.



**Roku Community Streaming Expert**  
  
Help others find this answer and click "Accept as Solution."  
If you appreciate my answer, maybe give me a Kudo.  
  
*I am not a Roku employee.*



[View solution in original post](/t5/Accounts-Billing-Orders/Setting-up/m-p/546372#M2511) i suggest you enter the mortgage payment using the payment reminder or memorized payee created by the mortgage account.  for example, open the mortgage account, press ctrl + shift + n and select enter loan payment. problem fixed. despite what citi told me, krista at tiller said my card was indeed linked. what i had to do was go into tiller feeds and find the list of linked accounts. the box next to citi was unchecked, so i checked it and now everything seems to work. it looks like you are right, this appears to be an issue. i will make sure that it gets fixed soon. Hi Jignesh.. are you still having the issue? Some of our engineers have been working on this and I understand access should now be fixed!




[View solution in original post](/t5/adobe-audience-manager-questions/issues-while-accessing-aam/m-p/298153#M1485) [@Skraphael75](/t5/user/viewprofilepage/user-id/367601) 


Thanks for the inquiry.


For further assistance with account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: <https://support.roku.com/contactus>. They will be able to further assist you.  
  
  
Thanks,  
Danny



 Danny R.  
Roku Forum Moderator



[View solution in original post](/t5/Accounts-Billing-Orders/NBA-League-Pass-Paid-subscription-not-working/m-p/641624#M9690) updated on 26/02/2021:this sounds like an 'erroneous transfer' to me,@oldboiler - more info on this topic!i would reach out to our customer care team asap.we’re onfacebook,twitterand ourhelp centrehasonline chat!we can find out who is trying to take over your supply, so you can approach them and advise you wish to cancel, or highlight they have the wrong address.if it's too late or you can't cancel with them, we can 'object' to this switch, blocking it from happening!if you’re reading this and you’re thinking of switching suppliers, head over to our quote and switch page hereand check out our latest plans. Dear visitor,  
Unfortunately, the statement of your question is a bit confusing.   
What do you need to be done? Please, give us the details so we could help you. strangely enough it did in a strange way. i reinstalled, set up everything again from scratch (agents too) and got the same ‘not connected’ error.

i got frustrated and left it overnight.

the following morning in the office i checked and it discovered both services!

so i guess you could close this…