[fixed in version 10.9] can't/unable to log in
hello, for days now, when i try to log into evernote i get a message saying "trouble loading". i have screenshot and attached this. please help. i used evernote for all of my university work and now i can only get in on my phone.
 


 this happens on both safari and chrome. i have an apple mac.
we believe this issue has been fixed with our most recent release, version 10.9.
 


 you can learn more here:
 



 please try updating, and let me know if you have any other questions.
 


  
 


 also, if you are experiencing this issue via the web client, please let us know here:
i just solved the problem myself. there was something wrong with my browser. after a restart everything is working as expected. sorry for the hassle. Have you tried restarting your browser? We identified a scenario where locking could occur, and released a fix in version 13.0.1. If anyone is experiencing this issue, please upgrade to 13.0.1. timgoos,there seem to be a few threads about this issue. most people, at least those who bothered to respond back to this forum, seem to indicate that turning off the "lock screen controls" resolved the issue for them. my guess is that there's a bug somewhere in the app, and they haven't either figured it out, or looked at it. i'd suggest that you go to settings -> sonos -> lock screen controls and make sure it isn't green (on). it's inconvenient, if you're accustomed to using the lock screen like i am, but then again if it doesn't kill the battery, that's a plus.and if you'd be so kind as to come back and post here to let us know if it works for you, it might help the next person who may be in your shoes.thanks! Hi Jignesh.. are you still having the issue? Some of our engineers have been working on this and I understand access should now be fixed!




[View solution in original post](/t5/adobe-audience-manager-questions/issues-while-accessing-aam/m-p/298153#M1485) The first few errors in the log point to conflicting processes. Can you try ruling these out. For a list of possible conflicting processes, see <https://helpx.adobe.com/enterprise/package/help/resolving-process-conflicts.html> I have this problem too. I've tried many way too fix it but my phone still have this problem. first, can you make sure there’s no chrome processes running in the background? you can check it via task manager. and try to import again. Well just had TAC look into it. They restarted the management plane which fixed the issue.

The reason we believe was due to insufficient resource in the management plane at the time of the update.

Thanks Sandeep for your help.




[View solution in original post](/t5/general-topics/app-version-mismatch/m-p/45216#M33220) Hello Liamb,Could you take a quick look through [Troubleshooting Typekit issues reported in Adobe Muse](https://forums.adobe.com/docs/DOC-7751) and if none of the reported issues match what you're experiencing, send us the log files requested at the end of that page, Thanks,Ankush