Apps tab missing from Creative Cloud Desktop





Hello and thanks in advance for any help you can provide.

I'm running Creative Cloud on Mac OS 10.9.5. A couple days ago I updated several of the apps through the Creative Cloud Desktop app in the menu bar. The apps updated and they all seem to run fine, but now **the Apps tab is missing altogether from the CC Desktop Window, and it's even missing from the CC Desktop preferences**. (Please see the screenshots.) Also, when I click on the "Install Adobe Apps" button in the CC Desktop window, nothing happens.

![Screen Shot 2014-12-02 at 10.42.18 AM.png](/legacyfs/online/701186_Screen Shot 2014-12-02 at 10.42.18 AM.png)![Screen Shot 2014-12-02 at 10.42.30 AM.png](/legacyfs/online/701187_Screen Shot 2014-12-02 at 10.42.30 AM.png)

I've un-installed -> re-downloaded -> re-installed CC Desktop several times, along with trying some of the other troubleshooting suggestions I've found here on the Adobe site, such as:

* restarting the computer
* logging out of CC Desktop then back in again
* deleting the opm.db file
* deleting the CoreSync folder
* deleting the AdobeAAMDetect plugin

Nothing seems to fix it. As I mentioned, the applications all seem to running fine, but I'd like to know that CC Desktop is functioning as intended and keeping me up to date. Any other suggestions?

Thanks again...
Downloading Lightroom 6 was exactly what I was going for when I realized my apps tab was missing.  I'm on a PC, but this screen shot is a look at what I had to modify.  If you can find this same file on your Mac to modify hopefully it'll resolve your issue.
in mac os x 10.5 leopard (and previous versions like 10.4 tiger and 10.3 panther) there are several ways to un-install applications.
heres a couple
a. simply drag the application to the trash, (you might need to enter your password) and empty the trash. bam! thats all!

or

you can download a program that completely erases the entire program from your system (because the programs sometimes leave something called preference files, in your system, so when their installed again, you'll have them back the same way it was before)

b. download the application "app delete" (http://www.versiontracker.com/dyn/moreinfo/macosx/31123), download it, install it, and open it. *it will open, and all you have to do is drag any application you want to uninstall to the icon in the dock. (you might have to enter your password), and thats it!

as for keyboard shortcuts, i know, they can get confusing, but its really just down to how much you use them.

here is the direct apple link to their keyboard shortcuts for mac os x

http://docs.info.apple.com/article.html?artnum=75459

lets take a shortcut for example.. such as this one 

option-shift-command-delete - which empties the trash without you needing to confirm it (it'll just empty it immediately)

this is the keyboard layout on mac's
http://developer.apple.com/documentation/hardware/developer\_notes/macintosh\_cpus-g4/12inchpowerbookg4/art/040945021715\_06.gif

option - is the 'alt' button on your apple keyboard.
shift - is the 'shift' button on your apple keyboard
command- is the command (is an infinity symbol) / apple logo (apple logo may or may not be there, depending on the keyboard you are using, but its still the same)
delete - delete key lol

press them together, and presto! trash is emptied!

theres the quick guide!

=)

-hope i helped

-ken. Well just had TAC look into it. They restarted the management plane which fixed the issue.

The reason we believe was due to insufficient resource in the management plane at the time of the update.

Thanks Sandeep for your help.




[View solution in original post](/t5/general-topics/app-version-mismatch/m-p/45216#M33220) 3 ways u could do it:



1) make a shortcut and place it in the cab file generated, then edit the setup file and add the path to it and it will unzipp to the desktop. Drawbacks: if they choose to install your app in another folder, the shortcut wont work.



2) When the program is run make it add a shortcut to the desktop (i lost the code but if i find it ilol post it.



3) dont use the pakaging and deployment sytem, use another install creator eg Install Creator Pro. Drawbacks: you will probably have to use the pakage and deployment wizard to find out where the files need to go and then put them into the install creator manually.



hope that helps. Hey [@Snapm2r](/t5/user/viewprofilepage/user-id/468609), 


 


Thanks for getting in touch on the Dropbox Community about this issue!
 
Seems what you’re experiencing is due to the connection to our server being blocked or interrupted. As a first step, I’d recommend having a look at your settings locally, since it seems like an [antivirus](https://www.dropbox.com/help/syncing-uploads/stuck-syncing), firewall, security program, [proxy](https://www.dropbox.com/help/desktop-web/connecting-through-proxy) or VPN is blocking the Dropbox desktop. Can you make sure that these steps are [followed for the configuration of your firewall](https://www.dropbox.com/help/desktop-web/configuring-firewall) if you’re on a working environment and that the domains listed [here](https://www.dropbox.com/help/217) are allowed or whitelisted?
 

Should the above steps fail, then please try installing the newest version of the desktop application (32.4.xx) to see if the issues is resolved:
 
[https![:confused face:](/html/emoticons/1f615.png ":confused face:")/www.dropbox.com/downloading?plat=win&type=full](https://www.dropbox.com/downloading?plat=win&type=full)
  
Please let me know the results in your reply! 
 
Warm regards, 
JaneA  


 

  
**Jane**  
Community Moderator @ Dropbox  
[dropbox.com/support](https://dropbox.com/support)

 

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[View solution in original post](/t5/Dropbox-installs-integrations/Something-Went-Wrong-Error-after-new-install/m-p/238099#M73045) i had to actually connect to the team viewer from remote to get this popup. can you please fix the documentation to reflect this step please?

https://community.teamviewer.com/t5/knowledge-base/how-to-control-a-mac-running-macos-10-14-or-higher/ta-p/44699#toc-hid--**please do not post teamviewer ids** please delete the app and reinstall! it should work tab visibility is currently only based on the user profile sheet. if you want to control tab visibility from a value in another sheet, you need to use relation/lookup, relation/rollup, or single value columns to bring in whatever value you need into the user profile sheet.

[https://docs.glideapps.c…](https://docs.glideapps.com/all/reference/design-and-structure/visibility-conditions#tab-visibility) i have seen other people state the same thing, and after factory resetting their ipad, it started working. some were able to find the conflicting app that caused the issue. hopefully, it will be a fix as simple as deleting a previous app.
quite a few ipad users have been having this problem with all the providers. the best thread i could find that might help stated that if your ipad is jail-broken, something called xvcon will help with getting the app to work. also, someone else found out that landscapevideos causes the watchespn app to not work. after he uninstalled it, it started working. hope this will work.
1. go to windows 8 start screen and launch store.
2. once store opens, right-click in empty space and you'll get an option at top to access "your apps" as shown in following screenshot:
3. click on it and it'll ask to sign in. sign in using your windows live id. it'll take a few moments and will show a screen containing list of built-in apps which have been uninstalled.
4. just click on the apps which you want to restore and then click on "install" button given at the bottom.
5. that should do it. it will take a few seconds and the selected apps will be installed again in your windows. Wait a few minutes for the Google Play Store completes its update in the background.  

If the problem persists, Go to "Settings". Enter "Applications" and then "Manage Applications". Select "All".  

Go to "Google Services Framework" and press "Delete data" and "Clear Cache" to delete all data related Google Services Framework.  

Go to "Google Play Store" and select "Delete data and clear cache" to delete all data related to Google Play Store.  

Do the same for the Google Play Store app.