My Windows XP keeps restarting [[Solved](/forum/windows-xp-136/solved)/Closed]




 Hello,
  

  
Recently, my Window XP Notebook keeps restarting. When I turn it on, before I can type my password to log into my account, the screen turns blue for a second and says : A fatal error has occured. Windows has been shut down to protect your files. Then, it restarts and repeats the entire process. 
  

  
I tried going into Safe mode when Windows starts up but it still restarts and I can't log in. I have also tried Last Known Good Configuration, Safe mode with Networking, Safe mode with Command Prompt, Start Windows Normally and Reboot but it still does not work.
  

  
Please advice me on what to do next. (Should I try "Disable auto-restart when system fails" ?)
  

  
Thank you.
first try testing your RAM (goldmemory or memtest)
  

  
if the memory pass the tests try reparing your xp, if repair doesn't pass from any reason, pull your HD take it to your friend, back up the data, and reinstall OS
have you tried entering safe mode? Let us know if it is the same.



It could be corrupt files and not startup programs. pat, sorry to read about your notebook issue.  be assured that i have been monitoring this post and see that you have received very helpful input.  if you're not able to duplicate the memtest86 hit, you may want to scan for "infections" as andre s. recommends.  however, along with malwarebytes, i would also run tdsskiller and combofix.   after doing this and the laptop still freezes, you may want to contact hp's excellent elite premier support team at 866 625-1175, especially if this model is still under warranty.  you also may want to pm me with the product number, serial number so i can get a case started for you or so we can discuss some hp options if out of warranty. you need to change the boot order so it checks the HDD before the floppy, cdrom etc...



btw a new pc means you will have to reinstall windows hi there floriann software,

first of all, i would say that it is always a better idea to open up a new thread, instead of engaging in an old one.

apart from that, as the drive is recognized on other systems except for the xp one, then it comes to drivers. make sure you go to the mobo's website and update the drivers.
is the drive initialized as mbr. in case it is initialized as gpt, i would advise you to back up all the data and initialize it as mbr. win xp has some limitations on that: https://support.microsoft.com/en-us/kb/2581408

cheers,
d\_know\_wd :) You can post a hijackthis log and i can take a look at it for you. Malware might be the cause. you can try a factory reset. push and hold the reset button for 15 seconds and then release. the button should be located on the back of your gateway/modem/router, and you will need a ballpoint pen or toothpick. you should then be able to access your gateway using the standard means with the passwords listed on the label on the gateway.  \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_how can you be in two places at once, when your not anywhere at all?i really want to become a procrastinator, but i keep putting it off.there are three kinds of people, those that can count, and those that can't.'our great democracies still tend to think that a stupid man is more likely to be honest than a clever man, and our politicians take advantage of this prejudice by pretending to be even more stupid than nature has made them.' :bertrand russell hi, 
this is really strange behavior. the only option i see is atm to reset your preferences and check if it works again, then. 
options- > preferences -> reset preferences (left corner) 
hope that helps. 
regards 
christoph @ wrote:is there an option that i just haven't found that can be set for webroot to shut down the computer after a deep scan? do i need to enable the windows firewall? my router has a firewall that runs my computer in stealth mode.  hello ohheckyeah and welcome to the webroot community forums!  and to add yes you must have windows firewall on with wsa have a look here as to why: http://www.webroot.com/en\_us/secureanywhere/pc/wsa\_pc\_help.htm#c4\_firewall/ch4a\_managingfirewall.htm and it's a nice second layer to the router's firewall. cheers, daniel 😉 Have you tried restarting your browser? the softest way to power down the system is using the gui or:

systemctl poweroff

the second one is:

shutdown --halt now

and then pressing the power button lightly.

for more ways of shutting down your computer, see this excellent cough, cough article:

[image]

[how to reboot / t…](https://archived.forum.manjaro.org/t/how-to-turn-off-your-frozen-computer-reisub/124762/1)