how do i move my current plan to a new phone?
if i have a current plan and decide to purchase a phone requiring a smaller sim card do i need to purchase a new plan to activate my new phone with new sim card or can i transfer my current plan to my new phone and new sim card
if it’s a 3.0 plan you will be able to transfer that plan to the new sim/phone (if your currently on the gsm partner all you really need to do is punch out the smaller sim from your current sim (or use an adapter if moving to a phone with a larger sim but do note this is only for the gsm based netw…
a lot of replacement phones have the sim in them. you don't need to activate it, but hang on to it in case you ever have a sim go bad, you will always have a spare. Hi,
  

  
Here are the instructions to [activate your phone with Spectrum](https://ccm.net/faq/56575-how-to-activate-a-new-device-with-spectrum). When you proceed with the activation, don't forget to keep your phone turned off.
  

  
If you still cannot activate your phone, remove the SIM card and reinsert it, then restart your device. hey there 😊 sorry for the delay! this might be a bit tricky as we are unable to ship you a sim card that you would need to use our service there.if you are able to have someone visit one of our stores and purchase a sim starter kit ($20) and activate it on our $40/month simply prepaid plan then ship you the sim card, you can place the sim in any t-mobile compatible phone and use our service. just so you are aware, it is $1.49/min for incoming and outgoing calls and text messages are $0.50 to send, $0.10 to receive so you will need to add extra funds to your account to be able to use your service there. also, please be aware that while the plan comes with 3gb of high-speed data, you will not be able to use data services while roaming in another country with this plan. what you’re gonna want to do then is, is to order the home phone now with a random number, and then once you’re closer to the date that you want to cancel with bell, login to self serve and request to have the number ported. @mikek7as per dennis and dinh above if you keep the same plan the 5gb will stay. make sure you upgrade online to save the $45 connection fee chargedby stores. howdy @moufflon

does your phone allow you to define which sim your phone would use by default for data?

they might be an issue with a dual-sim phone, or a setting there within.

could you try removing the o2 sim, deleting the o2 apn settings and trying if the sim is working for data then?


kevin Please refer to the following FAQ regarding your phone's unlocking :
  

  
<https://ccm.net/faq/1038-why-ccm-doesn-t-help-unlock-mobile-phones-smart-watches-or-sim-cards>
  

  
Regards well, transferring your data and transferring that and your settings are different. data, such as music, letters, video, pictures can burn to disk or copy/move to external drive. installed applications won't go, you'll have to reinstall from disk or download. on the other hand, you can transfer settings, favorites etc. use files and settings transfer wizard. or laplink software and cable. Greetings, 
  

  
Sorry we can't help you in this. All the reasons are explained in the below link. 
  

  
<https://ccm.net/faq/1038-why-ccm-doesn-t-help-unlock-mobile-phones-smart-watches-or-sim-cards>
  

  
But you can visit your nearest "**Nokia Care Center**" with the proof of ownership 
  

  
and they might help you in this. 
  

  
Regards hi @ffscancelling your direct debit won’t cancel your plan.if you haven’t followed the correct cancellations process, your plan will remain active and you’ll continue to get billed by us, which you’ll still be liable to pay of course.if you fail to pay, unfortunately, your plan will go into collection and it could impact your credit rating.we can accept payments via our automated payment line or if you have received a letter from a collections agency you can make payment directly to them.michelleid mobile