<p>I just requested a hotfix from support.microsoft.com and put in my email address, but I haven't received the email yet. The splash page I got after I requested the hotfix said:</p>
<blockquote>
<p><strong>Hotfix Confirmation</strong></p>
<p>We will send these hotfixes to the following e-mail address:</p>
<pre><code> (my correct email address)
</code></pre>
<p>Usually, our hotfix e-mail is delivered to you within five minutes. However, sometimes unforeseen issues in e-mail delivery systems may cause delays.</p>
<p>We will send the e-mail from the “hotfix@microsoft.com” e-mail account. If you use an e-mail filter or a SPAM blocker, we recommend that you add “hotfix@microsoft.com” or the “microsoft.com” domain to your safe senders list. (The safe senders list is also known as a whitelist or an approved senders list.) This will help prevent our e-mail from going into your junk e-mail folder or being automatically deleted.</p>
</blockquote>
<p>I'm sure that the email is not getting caught in a spam catcher.</p>
<p>How long does it normally take to get one of these hotfixes? Am I waiting for some human to approve it, or something? Should I just give up and try to get the file I need some other way?</p>
<p>(<em>Update</em>: Replaced &quot;me@mycompany.com&quot; with &quot;(my correct email address)&quot; to resolve <a href="https://stackoverflow.com/questions/30297/ms-hotfix-delayed-delivery#30356">Martín Marconcini's</a> ambiguity.)</p>

[{'answer_id': 30652, 'author': 'Joseph Bui', 'author_id': 3275, 'author_profile': 'https://Stackoverflow.com/users/3275', 'pm_score': 2, 'selected': False, 'text': "<p>Divide your services by resource requirements at the very least. For example, if you are running a photo album site, separate your image download server from your image upload server. The download server will have many more requests, and because most people have a lower upload speed the upload server will have longer lasting connections. Similarly, and image manipulation server would probably have few connections, but it should fork off threads to perform the CPU intensive image manipulation tasks asynchronously from the web user interface.</p>\n\n<p>If you have the hardware to do it, it's a lot easier to manage many separate tomcat instances with one application each than a few instances with many applications.</p>\n"}, {'answer_id': 40212, 'author': 'Robert J. Walker', 'author_id': 4287, 'author_profile': 'https://Stackoverflow.com/users/4287', 'pm_score': 2, 'selected': False, 'text': "<p>I've learned from experience that having only one app per Tomcat instance has a very significant advantage: when a Tomcat instance dies, <em>you don't have to dig through logs (or guess) which app is to blame</em>.</p>\n"}]
['https://Stackoverflow.com/questions/30297', 'https://Stackoverflow.com', 'https://Stackoverflow.com/users/179/']