anchor.diff:              br
           p Personal data is information about you as an individual. It can be your name, address or telephone number. It can also include the information that you have provided in this form such as your financial circumstances and information relating to any current or previous legal proceedings concerning you.
           p We know how important it is to protect customers’ privacy and to comply with data protection laws. We will safeguard your personal data and will only disclose it where it is lawful to do so, or with your consent.
  -        p strong Types of personal data we process
  +        p 
  +            strong Types of personal data we process
               br
           p We only process personal data that is relevant for the services we are providing to you. The personal data which you have provided on this form will be used for the purposes set out below.
  -        p strong Purpose of processing and the lawful basis for the process
  +        p 
  +            strong Purpose of processing and the lawful basis for the process
               br
           p The purpose of the Legal Aid Agency collecting and processing the personal data which you have provided on this form is for the purposes of providing legal aid. Specifically, we will use this personal data in the following ways:
           ul
  
positive.code:           li How to make a complaint.
          p For more information about the above issues, please contact the MoJ Data Protection Officer;
          p The Data Protection Officer
              br
            102 Petty France
              br
            London 
              br
            SW1H 9AJ
              br
            a(target='_blank', href='mailto: data.compliance@justice.gov.uk') data.compliance@justice.gov.uk 
          p For more information on how and why your information is processed, please see the information provided when you accessed our services or were contacted by us.
          p strong Complaints
              br
          p When we ask you for information, we will comply with the law. If you consider that your information has been handled incorrectly, you can contact the Information Commissioner for independent advice about data protection. You can contact the Information Commissioner at: 
          p Information Commissioner's Office
              br
            Wycliffe House
              br
            Water Lane 
              br
            Wilmslow
              br
            Cheshire 
              br
            SK9 5AF
              br
            Tel: 0303 123 1113 
              br
            a(target='_blank', href='www.ico.org.uk') www.ico.org.uk
         
        // Notes
  
negative.code:            li Storing information on our IT infrastructure which includes sharing information with data processors to provide email, document management and IT storage services; and
             li If false or inaccurate information is provided or suspected fraud identified, the Legal Aid Agency can lawfully share your personal information with other Government bodies and fraud prevention agencies to detect and to prevent fraud and money laundering.
          p You can contact our Data Protection Officer for further information on the organisations we may share your personal information with. 
          p 
              strong Details of transfers to third countries 
              br
          p As your personal data is stored on our IT infrastructure, and shared with our data processors, it may be transferred and stored securely outside the European Economic Area (EEA). Where that is the case it will be subject to equivalent legal protection through the use of Model Contract Clauses.
          p Any transfers made will be in full compliance with all aspects of the data protection law.
          p 
              strong Retention period for information collected 
              br 
          p Your personal information will not be retained for any longer than is necessary for the lawful purposes for which it has been collected and processed. This is to ensure that your personal information does not become inaccurate, out of date or irrelevant. The Legal Aid Agency have set retention periods for the personal information that we collect, this can be accessed via our website: 
          a(target='_blank', href='https://www.gov.uk/government/publications/record-retention-and-disposition-schedules') https://www.gov.uk/government/publications/record-retention-and-disposition-schedules
          p You can also contact our Data Protection Officer for a copy of our retention policies.
          p While we retain your personal data, we will ensure that it is kept securely and protected from loss, misuse or unauthorised access and disclosure. Once the retention period has been reached, your personal data will be permanently and securely deleted and destroyed.
          p 
              strong Access to personal information
              br
          p You can find out if we hold any personal data about you by making a ‘subject access request’. If you wish to make a subject access request please contact:
          p Disclosure Team
            Post Point 10.38
            102 Petty France
            London 
            SW1H 9AJ
          p 
              strong When we ask you for personal data
              br
          p We promise to inform you why we need your personal data and ask only for the personal data we need and not collect information that is irrelevant or excessive.
          p When we collect your personal data, we have responsibilities, and you have rights, these include:
  