         VALUES
         ('tmp_lock', 1, 1, timestamp, 1, timestamp)
 //
-// user 
+// user
 INSERT INTO system_user
     (first_name, last_name, login, pw, valid_id, create_by, create_time, change_by, change_time)
     VALUES

//
// --
// welcome ticket
// 2002-02-03 added by martin+code at otrs.org 
// --
INSERT INTO article 
  (ticket_id, article_type_id, article_sender_type_id, a_from, a_to, a_subject, a_message_id, a_body, incoming_time, content_path, valid_id, create_time, create_by, change_time, change_by)
  VALUES 
  (1,1,3, 'OTRS Feedback <feedback@otrs.org>', 'Your OTRS System <otrs@localhost>', 
  'Welcome to OTRS!', '<007@localhost>',
  'Welcome to OTRS!


    Manage your communication!',
  1012757943, '2002/02/3', 1, timestamp,1,timestamp,1)
//
INSERT INTO ticket
  (tn, queue_id, ticket_lock_id, ticket_answered, user_id, group_id, ticket_priority_id, ticket_state_id, valid_id, create_time_unix, create_time, create_by, change_time, change_by)
  VALUES
  ('1010001', 2, 1, 0, 1, 1, 3, 1, 1, 1012757943, timestamp, 1, timestamp, 1)
//
INSERT INTO ticket_history
  (name, history_type_id, ticket_id, article_id, valid_id, create_time, create_by, change_time, change_by)
  VALUES
  ('New Ticket [1010001] created.',1,1,1,1, timestamp,1,timestamp,1)
//
