anchor.diff:        requests
       </li>
     </ul>
  -  <h3>
  +  <h3 id="policy">
       Policy as a guide, not a rigid set of rules
     </h3>
     <p>
  
positive.code:     requests and responses to be users’ personal information which they have a
      right to have removed from our service on request.
    </p>
    <p>
      <strong>
        Banning users
      </strong>
    </p>
    <p>
      We ban users for persistent misuse of our service (e.g. going against our
      <a
  
negative.code:     admin interface. If everyone concerned is comfortable, they may then be
      given access to the administration interface.
    </p>
    <h2 id="user_accounts">
      User accounts
    </h2>
    <p>
      If you sign up for an account on WhatDoTheyKnow, a profile listing any
      requests and annotations you have made will be publicly accessible.
    </p>
    <h3 id="anonymise_account">
      Requests to remove or anonymise an account
    </h3>
    <p>
      We think that well-written requests for information on important subjects
      form a positive element of anyone’s “online footprint”. We hope our users’
  