anchor.diff:    <%- else %>
       <% if incoming_message.prominence == 'hidden' %>
           <p id="hidden_message">
  -          <%- if incoming_message.prominence_reason %>
  +          <%- if !incoming_message.prominence_reason.blank? %>
               <%= _('This message has prominence \'hidden\'. {{reason}} You can only see it because you are logged in as a super user.', :reason => incoming_message.prominence_reason) %>
             <%- else %>
               <%= _('This message has prominence \'hidden\'. You can only see it because you are logged in as a super user.') %>
  
positive.code:     <% end %>
      <% if incoming_message.prominence == 'requester_only' %>
          <p id="hidden_message">
            <%- if incoming_message.prominence_reason %>
            <%= _('This message is hidden, so that only you, the requester, can see it. {{reason}}', :url => help_requesting_path.html_safe, :reason => incoming_message.prominence_reason) %>
            <%- else %>
              <%= _('This message is hidden, so that only you, the requester, can see it. Please <a href="{{url}}">contact us</a> if you are not sure why.', :url => help_requesting_path.html_safe) %>
  
negative.code: <div class="incoming correspondence <%= incoming_message.prominence %>" id="incoming-<%=incoming_message.id.to_s%>">
    <%- if not incoming_message.user_can_view?(@user) %>
        <p id="hidden_message">
          <%- if !incoming_message.prominence_reason.blank? %>
            <%= _('This message has been hidden. {{reason}} Please <a href="{{url}}">contact us</a> if you have any questions.', :url => help_contact_path.html_safe, :reason => incoming_message.prominence_reason) %>
          <%- else %>
            <%= _('This message has been hidden. There are various reasons why we might have done this, sorry we can\'t be more specific here. Please <a href="{{url}}">contact us</a> if you have any questions.', :url => help_contact_path.html_safe) %>
  