anchor.diff:  <div class="row">
     <div class="nine columns">
  +
       <div class="panel">
         <h1><%= @ticket.subject %></h1>
         <h5 class="subheader">By <a href="#"><%= @ticket.from %></a> on <%= l @ticket.created_at, format: :long %></h5>
         <p><%= @ticket.content %></p>
  +      <%#
         <hr />
         <ul class="block-grid three-up attachments" data-clearing>
           <li class="group">
  
positive.code:         <a class="button regular radius" data-reveal-id="note-ticket">New internal note</a>
        </li>
      </ul>
      
    </div>
    <div class="three columns">
      <ul class="side-nav">
        <li><a href="#" data-reveal-id="assign-ticket">Assign ticket</a></li> 
        <li><a href="#">Close ticket</a></li>
        <li><a href="#">Delete ticket</a></li>
        <li class="divider"></li> 
        <li><a href="#" data-reveal-id="reply-ticket">Reply to ticket</a></li>
        <li><a href="#" data-reveal-id="note-ticket">New note</a></li>            
      </ul>
    </div>
  </div>
  
negative.code:           <span class="meta">1.3mb &middot; <a href="#">view</a> &middot; <a href="#" target="_blank">download</a></span>
          </li>
        </ul>
        %>
      </div>
  <%#
      <ul class="accordion">
        <li class="active">
          <div class="title">
  