anchor.diff:    <li>You could form a small local campaign group and arrange a meeting
     with staff from the authority.</li>
   </ul>
  -</div>+</div>
  
positive.code: <div id="left_column" class="left_column">
  <% @title = "Unhappy about a Freedom of Information request?" %>
  <div class="unhappy-info">
    <% if !@info_request.nil? %>
    <h1>Unhappy about the response you got
    to your request &mdash; <%=request_link(@info_request) %>?
    </h1>
    <% else %>
    <h1>Unhappy about the response you got?</h1>
    <% end %>
    <p>If you <strong>didn’t get a reply within 20 working days</strong> you can:</p>
    <ul>
      <li>Complain directly to the <a href="#complaining">Information Commissioner</a>.</li>
    </ul>
    <p>If you <strong>did not get all of the information</strong> that you requested, 
    or your request was <strong>refused without a reason</strong> valid under the law you can:</p>
    <ul>
      <li>Ask for an <a href="#internal_review">internal review</a> at the public authority. If that doesn't help, complain to the <a href="#complaining">Information Commissioner</a>.</li>
      <li><a href="<%= select_authority_path %>">Make a new request</a> asking for more specific information or to a more appropriate authority</li>
      <li>or, <a href="#other_means">use other means</a> of asking your question</li>
    </ul>
  </div>
  <h2 id="internal_review">1. Asking for an internal review <a class="hover_a" href="#internal_review">#</a> </h2>
  <p>
    <% if !@info_request.nil? %>
  
negative.code:   you want to help the fight to improve Freedom of Information, or maybe
    getting the information slowly is still worthwhile. You can also try and
  get the information by <strong>other means...</strong></p>
  
  <h2 id="other_means">3. Using other means to answer your question <a class="hover_a" href="#other_means">#</a> </h2>
  <p>You can try pursuing your problem or your research in other ways.
  </p>
  