anchor.diff:    <p>No. If your document contains embedded text, we save that in our database. We use OCR only when there’s no text layer.</p>
   
     <p><b>Can I OCR a document even if it has text embedded in it?</b></p>
  -  <p>Yes. Double-click the document to open it in the document workspace. In the sidebar, click “Reprocess Text.” In the dialog, click “Force OCR.”</p>
  +  <p>Yes. Double-click the document to open it in the document workspace. In the sidebar, click "Reprocess Text." In the dialog, click "Force OCR."</p>
   
     <p><b>How do I edit the text extracted from my document?</b></p>
     <p>To edit text:</p>
  -  Double-click the document to open it in the document workspace. In the sidebar, click “Edit Page Text.”
  -  Navigate through pages in your document using the arrows.
  -  Save your edits by clicking “Save Text.”
  +  <ul style="list-style-type: disc;margin-left:20px">
  +      <li>Double-click the document to open it in the document workspace. In the sidebar, click "Edit Page Text."</li>
  +      <li>Navigate through pages in your document using the arrows.</li>
  +      <li>Save your edits by clicking "Save Text."</li>
  +  </ul>
   
     <p><b>How do I download all the text from a document?</b></p>
  -  <p>Select the document in the workspace. Under the “Publish” menu, choose “Download Full Text.” Your browser will open a separate window or tab open to a URL that contains all the text. You can save it or copy and paste into a text editor.</p>
  +  <p>Select the document in the workspace. Under the "Publish" menu, choose "Download Full Text." Your browser will open a separate window or tab open to a URL that contains all the text. You can save it or copy and paste into a text editor.</p>
   
     <h2>Annotating</h2>
   
  
positive.code:   <p>Please read our complete Privacy Policy for details.</p>
  
    <p><b>Who can see documents in my account?</b></p>
    <p>By default, any document you upload is set to “private” access and is viewable only by you. If you set the access level to “private to [your organization name],” then other DocumentCloud users in your organization can view the document, but not the public.</p>
  
    <h2>Accounts</h2>
  
  
negative.code: 
    <p><b>How do I add a note?</b></p>
    <p>To add a note:</p>
    <ul style="list-style-type: disc;margin-left:20px">
        <li>Double-click the document to open it in the document workspace. In the sidebar, click either "Add a Public Note" or "Add a Private Note."</li>
        <li>Drag your cursor to draw a box over the area of the document you want to highlight.</li>
        <li>When you release your cursor, you’ll see a dialog box that lets you add a short headline and some explanatory text.</li>
        <li>When done, click "Save."</li>
    </ul>
  
    <p><b>How do I edit an existing note?</b></p>
    <p>Find the note on your document and select it. Click the pencil icon to the right of the headline to edit the note.</p>
  
    <p><b>What is a draft note?</b></p>
    <p>You can save a public note as "Draft" if you’re not ready to publish it yet. While it’s in draft mode, the note will not be visible to others and will show a "Draft" icon in its header. You can switch the note to public by selecting it and clicking "Publish."</p>
  
    <p><b>What is the difference between public and private notes?</b></p>
    <p>Public notes are visible to anyone who has access to the document. Private notes are viewable only by the person who uploaded the document.</p>
  