anchor.diff:          Equally, responses from the public authority are published immediately, together with the date of receipt, providing you with a public record of exactly what was sent and when.
           </li>
           <li>
  -        Once a request or a response has been published, it cannot be removed by a user or by the public authority: this is a task that can only be performed by the WhatDoTheyKnow admin team, who will apply our <a href="/help/how">Removal Of Information policy</a> to the decision of whether or not to retain it.
  +        Once a request or a response has been published, it cannot be removed by a user or by the public authority: this is a task that can only be performed by the WhatDoTheyKnow admin team, who will apply our <%= link_to 'Removal Of Information policy', help_how_path(anchor: 'information_removal') %> to the decision of whether or not to retain it.
           </li>
           <li>
           Sometimes authorities become aware of a data breach and raise concerns by responding to the user’s initial request. While this will alert the user, it does not automatically alert the WhatDoTheyKnow admin team.
           </li>
           <li>
  -        Finally, we welcome comments and thoughts from officers: please do <a href="/help/contact">get in touch</a>.
  +        Finally, we welcome comments and thoughts from officers: please do <%= link_to 'get in touch', help_contact_path %>.
           </li>
       </ul>
       </dd>
  
positive.code:       Where appropriate, we can provide data to aid with your investigations. Before we do so, we require details of how it will be used and why it is needed, which will be considered according to our policies.
        </p>
        <p>
        We have procedures to ensure that such data is transferred securely. Please <a href="/help/contact">get in touch</a> with us to discuss details.
        </p>
      </dd>
      <dt id="requests_over_time">
  
negative.code:       Welcome! WhatDoTheyKnow is an online service that helps members of the public make requests for information, and easily track and share the responses from public bodies. 
        </p>
        <p>
        Since our beginnings, hundreds of thousands of requests have been sent, processed, and published on WhatDoTheyKnow. <%= link_to 'You can read more about the site here', help_about_path %>.
        </p>
        <p>
        You may have come across us because one of our users has escalated their request to you, needing your services for resolution. We also sometimes have cause to report data breaches from authorities, released in error in response to requests sent by our users; and, finally, like all organisations, we are bound by the rules of GDPR and may be the subject of queries sent to you about our processing of personal data.
  