anchor.diff:            <% if !ticket.subject.nil? %>
               <a href="<%= ticket_url(ticket) %>">
                 <% if ticket.replies.size > 0 %>
  -                <span class="success radius label" title="<%= ticket.replies.size %> <%= t(:replies) %>"><%= ticket.replies.size %></span>
  +                <span class="secondary ba radius label right ml" title="<%= ticket.replies.size %> <%= t(:replies) %>"><%= ticket.replies.size %></span>
                 <% end %>
                 <%= ticket.subject %> - <span class="text-secondary"><%= sanitize(ticket.content, tags: [])[0..80].html_safe %></span>
               </a>
  
positive.code: <% unless @tickets.empty? %>
  
    <div class="row">
      <div class="small-6 columns">
        <%= will_paginate @tickets %>
      </div>
      <div class="small-6 columns">
        <%= link_to tickets_path(params.merge(format: :csv)), class: 'tiny secondary radius button right' do %>
          <%= t(:export_tickets) %>
        <% end %>
      </div>
    </div>
  
  
negative.code:           <%= t(:count_tickets, count: @tickets.count) %>
          <% end %>
  
        </h3>
      </div>
      <div class="medium-4 columns">
        <%= form_tag tickets_path, method: :get, class: 'prm' do %>
          <%= hidden_field_tag(:assignee_id, params[:assignee_id]) unless params[:assignee_id].blank? %>
          <%= hidden_field_tag :status, params[:status] %>
          <div class="row collapse">
            <div class="small-7 columns">
              <%= text_field_tag :q, params[:q], class: 'no-m radius-tl radius-bl' %>
            </div>
            <div class="small-2 columns">
              <%= button_tag '<i class="fa fa-search"></i>'.html_safe, type: 'submit', class: 'secondary radius no-bl no-m button postfix' %>
            </div>
            <div class="small-1 columns"></div>
            <div class="small-2 column">
              <%= link_to tickets_path(params.merge(format: :csv)), class: 'secondary radius button no-m postfix' do %>
                <i class="fa fa-cloud-download" style="top:1px"></i>
              <% end %>
            </div>
          </div>
        <% end %>
      </div>
    </div>
  </div>
  <table class="full">
    <tbody>
      <% @tickets.each do |ticket| %>
        <tr data-ticket-url="<%= ticket_url(ticket) %>">
  