anchor.diff:    <p>Use the Related Article URL to tell readers the location of the article that uses this document as source material. Adding a URL in this field creates a Related Article link in the sidebar of the full viewer. The Published URL is the page where the document is embedded. Most users won't need to provide this — our platform can usually detect where the document is embedded. If a document might be accessed at more than one URL, however, you can specify the URL we should send users to if they find the document through a search of DocumentCloud.</p>
   
     <p><b>How can I add custom data (tags) to organize and search my documents?</b></p>
  -  <p>DocumentCloud allows you to define and search your own set of custom data (key/value pairs) associated with specific documents. To edit data for individual documents in the workspace, select the documents you wish to update, and choose "Edit Document Data" from the "Edit" menu. See "Editing and Searching your own Custom Data" in our Help section to learn more.</p>
  +  <p>DocumentCloud allows you to define and search your own set of custom data (key/value pairs) associated with specific documents. To edit data for individual documents in the workspace, select the documents you wish to update, and choose "Edit Document Data" from the "Edit" menu. See "Editing and Searching your own Custom Data" in our <%= link_to 'Help', '/help/searching' %> section to learn more.</p>
   
     <p><b>How do I change the order of pages in a document I uploaded?</b></p>
     <p>Double-click the document to open it in the document workspace. In the sidebar, click "Reorder Pages." You’ll see thumbnails of all the pages in your document. Drag and drop pages into the order you’d like, then click "Save Page Order."</p>
  
positive.code:   <p>We recommend you retain a backup of your document before removing pages. To remove one or more pages:</p>
    <ul style="list-style-type: disc;margin-left:20px">
        <li>Double-click the document to open it in the document workspace. In the sidebar, click "Remove Pages." You’ll see thumbnails of all the pages in your document.</li>
        <li>Select the pages you’d like to delete from your document, and then click "Remove X Pages."</li>
        <li>Note that once you remove pages they are permanently deleted and your original document is replaced.</li>
    </ul>
  
  
negative.code:   <h2>Accounts</h2>
  
    <p><b>How do I get an account?</b></p>
    <p>Start by filling out an <%= link_to 'application', '/plans/apply' %>. Learn more about getting accounts at our <%= link_to 'contact', '/contact' %> page.</p>
  
    <p><b>How does DocumentCloud organize accounts?</b></p>
    <p>Currently, we create accounts under the umbrella of an organization. That is, each user account is tied to at least one organization. This allows, for example, users within that organization to collaborate privately on documents.</p>
  
    <p><b>How do I log in and log out?</b></p>
    <p>To log in, on the DocumentCloud home page, enter your account email address and password in the login box. To log out, click the "Log Out" link at the top right of the workspace. <i>Note: Always log out when you’re done working if you’re logged in on a shared computer.</i></p>
  
    <p><b>How do I reset my password?</b></p>
    <p>If you’ve forgotten your password, go to our <%= link_to 'password reset page', '/reset_password' %>.</p>
  
    <p><b>How do I change my email address and password?</b></p>
    <p>To change your email address, in the workspace, click the "Accounts" tab at top. Enter a new email address in the email box and click "Save." To change your password, Click the "Change Password" button, type your new password, and click "Save."</p>
  
    <p><b>Do I have to use my real name for my account?</b></p>
    <p>Yes, the DocumentCloud <%= link_to 'Terms of Service', '/terms' %> require that accounts use real names and valid email addresses. However, we allow organizations to create one shared account for posting documents and another shared account for use with automation technology or our API. These accounts should have an appropriate name, such as "[Organization name] Documents."</p>
  
    <p><b>How can I get accounts for others in my organization?</b></p>
    <p>Anyone in your organization who has a DocumentCloud account with administrator privileges can create accounts. Check around your organization, but if you’re not sure, email us at <a href="mailto:support@documentcloud.org">support@documentcloud.org</a></p>
  
    <p><b>What are the differences between admin, contributor and freelancer accounts?</b></p>
    <p>The abilities are largely similar but with some notable exceptions:</p>
  