anchor.diff:      </dt>
       <dd>
         <p>
  -      Because requests and responses are published openly on the site, WhatDoTheyKnow can be a useful tool for assessing how authorities are dealing with requests over time. Please do <a href="/help/contact">get in touch</a> if you would like to discuss this further.
  +      Because requests and responses are published openly on the site, WhatDoTheyKnow can be a useful tool for assessing how authorities are dealing with requests over time. Please do <%= link_to 'get in touch', help_contact_path %> if you would like to discuss this further.
         </p>
       
       </dd>
  
positive.code:     </dt>
      <dd>
        <p>
        With hundreds of requests processed by WhatDoTheyKnow every day, we don’t check the contents of every single one — but under our policy of <a href="/help/how">reactive moderation</a>, when we notice that an authority has accidentally released sensitive information or someone reports a serious data breach to us, we take it offline as soon as possible and report it to the ICO or OSIC where applicable.
        </p>
        <p>
        In such cases, we are happy to help you understand what has happened and to provide any further details you require to help you handle the report. Note that we are neither the subject of the data breach nor the authority that released the sensitive data in such cases.
  
negative.code:         Requests are made by our users, not by the WhatDoTheyKnow.com admin team.
          </li>
          <li>
          If a request isn’t visible (say, you’ve clicked a link but it goes to a ‘page not found’), it may have been removed. This can be due to one of a number of reasons, including the removal of requests that are vexatious, contain personal information or are not FOI requests. Some requests, sent through our <%= link_to 'Pro', account_request_index_path %> service, may be hidden from the public until an embargo has expired.
          </li>
          <li>
          WhatDoTheyKnow can act as a useful verification tool for the ICO or OSIC. If you need to verify that a request was sent, and the precise time and date that it was submitted, <a href="https://www.mysociety.org/2016/07/29/the-small-symbol-that-tells-you-all-is-well">
  