anchor.diff:      Twilio.Device.incoming(function (conn) {
           // set the globalConn
         globalConn = conn;
  -      syncClient.document('TwilioChannel').then(function(doc) {
  -        syncDoc = doc;
  -        data = syncDoc.get();
  -        buildCaller(callerProfile, data);
  -      });
  +
         $("#log").text("Call from: " + callerProfile.name);
  -      showCaller(callerProfile);
  -
         // Show the caller id info
         $("<li>", {id: conn.Id, text: callerProfile.name}).click(function () {
           showCaller(callerProfile);
  
positive.code:       syncClient = new Twilio.Sync.Client(accessManager);
  
        // Create and/or open a Sync document
      });
  
      // Create the Client with a capability token.
  
negative.code:     Twilio.Device.disconnect(function (conn) {
        $("#log").text("Call ended");
        $(".script-template-container").hide();
  
      });
  
      Twilio.Device.cancel(function (conn) {
  