anchor.diff:    with staff from the authority.</li>
   </ul>
   
  -  <%= render partial: 'history' %>
  -</div>
  +<h2>4. Get help on refusals <a class="hover_a" href="#refusal-advice">#</a></h2>
  +
  +<%= render partial: 'help/refusal_advice' %>
  +
  +<%= render partial: 'history' %>
  
positive.code: <% @title = "Unhappy about a Freedom of Information request?" %>
  
  <%= render partial: 'help/refusal_advice' %>
  
  <div id="left_column" class="left_column">
  <div class="unhappy-info">
    <% if !@info_request.nil? %>
      <h1>
  
negative.code:       or, <a href="#other_means">use other means</a> of asking your question
      </li>
    </ul>
  
    <p>
      If you’re <strong>not sure how to respond</strong>, use our
      <a href="#refusal-advice">refusal advice wizard</a> below. Answer the
      questions and we’ll try to provide helpful advice for your specific request.
    </p>
  </div>
  
  <h2 id="internal_review">1. Asking for an internal review <a class="hover_a" href="#internal_review">#</a> </h2>
  