anchor.diff:  <section>
     <h2>Accounts</h2>
     <dl>
  -    <dt>How do I get an account?</dt>
  +    <dt id="#faq-accounts-1">How do I get an account?</dt>
       <dd>
         <p>Start by filling out an <%= link_to 'application', '/plans/apply' %>. Learn more about getting accounts at our <%= link_to 'contact', '/contact' %> page.</p>
       </dd>
  -    <dt>How does DocumentCloud organize accounts?</dt>
  +    <dt id="#faq-accounts-2">How does DocumentCloud organize accounts?</dt>
       <dd>
         <p>Currently, we create accounts under the umbrella of an organization. That is, each user account is tied to at least one organization. This allows, for example, users within that organization to collaborate privately on documents.</p>
       </dd>
  -    <dt>How do I log in and log out?</dt>
  +    <dt id="#faq-accounts-3">How do I log in and log out?</dt>
       <dd>
         <p>To log in, on the DocumentCloud home page, enter your account email address and password in the login box. To log out, click the "Log Out" link at the top right of the workspace. <i>Note: Always log out when you’re done working if you’re logged in on a shared computer.</i></p>
       </dd>
  -    <dt>How do I reset my password?</dt>
  +    <dt id="#faq-accounts-4">How do I reset my password?</dt>
       <dd>
         <p>If you’ve forgotten your password, go to our <%= link_to 'password reset page', '/reset_password' %>.</p>
       </dd>
  -    <dt>How do I change my email address and password?</dt>
  +    <dt id="#faq-accounts-5">How do I change my email address and password?</dt>
       <dd>
         <p>To change your email address, in the workspace, click the "Accounts" tab at top. Enter a new email address in the email box and click "Save." To change your password, Click the "Change Password" button, type your new password, and click "Save."</p>
       </dd>
  -    <dt>Do I have to use my real name for my account?</dt>
  +    <dt id="#faq-accounts-6">Do I have to use my real name for my account?</dt>
       <dd>
         <p>Yes, the DocumentCloud <%= link_to 'Terms of Service', '/terms' %> require that accounts use real names and valid email addresses. However, we allow organizations to create one shared account for posting documents and another shared account for use with automation technology or our API. These accounts should have an appropriate name, such as "[Organization name] Documents."</p>
       </dd>
  -    <dt>How can I get accounts for others in my organization?</dt>
  +    <dt id="#faq-accounts-7">How can I get accounts for others in my organization?</dt>
       <dd>
         <p>Anyone in your organization who has a DocumentCloud account with administrator privileges can create accounts. Check around your organization, but if you’re not sure, email us at <a href="mailto:support@documentcloud.org">support@documentcloud.org</a></p>
       </dd>
  -    <dt>What are the differences between admin, contributor and freelancer accounts?</dt>
  +    <dt id="#faq-accounts-8">What are the differences between admin, contributor and freelancer accounts?</dt>
       <dd>
         <p>The abilities are largely similar but with some notable exceptions:</p>
         <table style="width:100%">
  
positive.code: <section>
    <h2>Working With OCR and Document Text</h2>
      <dl>
      <dt>What kind of OCR software does DocumentCloud use?</dt>
      <dd>
        <p>We use Tesseract, an open-source OCR engine. Google currently sponsors development.</p>
      </dd>
      <dt>Do you OCR every document I upload?</dt>
      <dd>
        <p>No. If your document contains embedded text, we save that in our database. We use OCR only when there’s no text layer.</p>
      </dd>
      <dt>Can I OCR a document even if it has text embedded in it?</dt>
      <dd>
        <p>Yes. Double-click the document to open it in the document workspace. In the sidebar, click "Reprocess Text." In the dialog, click "Force OCR."</p>
      </dd>
      <dt>How do I edit the text extracted from my document?</dt>
      <dd>
        <p>To edit text:</p>
        <ul style="list-style-type: disc;margin-left:20px">
  
negative.code:           <li>When done, click "Save."</li>
        </ul>
      </dd>
      <dt id="#faq-annotate-3">How do I edit an existing note?</dt>
      <dd>
        <p>Find the note on your document and select it. Click the pencil icon to the right of the headline to edit the note.</p>
      </dd>
      <dt id="#faq-annotate-4">What is a draft note?</dt>
      <dd>
        <p>You can save a public note as "Draft" if you’re not ready to publish it yet. While it’s in draft mode, the note will not be visible to others and will show a "Draft" icon in its header. You can switch the note to public by selecting it and clicking "Publish."</p>
      </dd>
      <dt id="#faq-annotate-5">What is the difference between public and private notes?</dt>
      <dd>
        <p>Public notes are visible to anyone who has access to the document. Private notes are viewable only by the person who uploaded the document.</p>
      </dd>
      <dt id="#faq-annotate-6">Can I make a private note public or vice-versa?</dt>
      <dd>
        <p>Not at this time. If you need to change the status of a note from public to private, or vice-versa, edit the note, copy the contents, and delete it. Then re-draw a new public or private note and add the information you copied.</p>
      </dd>
      <dt id="#faq-annotate-7">What is a page note, and how do I add one?</dt>
      <dd>
        <p>Instead of highlighting a portion of a document, you can create a note that appears at the top of a page. To do this, follow the directions for creating a note and, rather than drawing a box on a page, click in between any two pages (or above the first page).</p>
      </dd>
      <dt id="#faq-annotate-8">How can I format the text of notes to make words bold, italic, etc.?</dt>
      <dd>
        <p>You can format text in notes by using some basic HTML codes. For example, to bold a phrase, precede it with &lt;b&gt; and end it with &lt;/b&gt;.</p>
      </dd>
      <dt id="#faq-annotate-9">How do I publish a note?</dt>
      <dd>
        <p>Any public notes you create are visible (i.e., published) as soon as you set the document’s access level to "public."</p>
      </dd>
      <dt id="#faq-annotate-10">How do I link directly to a note from a website?</dt>
      <dd>
        <p>Each public note has a specific URL that you can share. To find it, select the note. Then click the chain-link icon to the right of the small headline. In your browser, the URL will change to the note link. Copy that and use it on your website. When a reader clicks the link, they’ll be directed to the document with the note open.</p>
      </dd>
      <dt id="#faq-annotate-11">How do I embed a note on a website?</dt>
      <dd>
        <p>In the workspace, select a document that has notes. Under the "Publish" menu, choose "Embed a Note." That will launch a dialog box to lead you through creating an embed code. For more on publishing notes and other assets, please consult our Help documents.</p>
      </dd>
  