anchor.diff:    <p>DocumentCloud is a web-based software platform for organizing, researching, annotating, and publishing primary source documents. We offer a set of tools that help you find and tell stories in your documents.</p>
   
     <p><b>How much does it cost?</b></p>
  -  <p>Thanks to generous funding from the Knight Foundation, DocumentCloud since its launch in 2010 has been offered for free exclusively to journalism organizations. We are currently developing a paid model to ensure the DocumentCloud platform's sustainability, an effort you can read more about at the DocumentCloud blog.</p>
  +  <p>Thanks to generous funding from the Knight Foundation, DocumentCloud since its launch in 2010 has been offered for free exclusively to journalism organizations. We are currently developing a paid model to ensure the DocumentCloud platform's sustainability, an effort you can read more about at the <a href="https://blog.documentcloud.org/blog/2015/12/making-documentcloud-sustainable/">DocumentCloud blog</a>.</p>
   
     <p><b>Who can have accounts?</b></p>
  -  <p>Currently, we are offering accounts to journalists -- both those within news organizations and those with a demonstrated freelance portfolio. In addition, we are opening the platform on a trial basis to users in related industries who work with public documents. Please apply.</p>
  +  <p>Currently, we are offering accounts to journalists -- both those within news organizations and those with a demonstrated freelance portfolio. In addition, we are opening the platform on a trial basis to users in related industries who work with public documents. Please <%= link_to 'apply', '/plans/apply' %>.</p>
   
     <p><b>Where can I get help?</b></p>
  -  <p>You can find answers to most questions you have either in this FAQ or our Help documentation. If you can’t find the answer, or if you’re having trouble using DocumentCloud, please email us at support@documentcloud.org.
  +  <p>You can find answers to most questions you have either in this FAQ or our <%= link_to 'Help documentation', '/help' %>. If you can’t find the answer, or if you’re having trouble using DocumentCloud, please email us at <a href="mailto:support@documentcloud.org">support@documentcloud.org</a>.
   
     <p><b>Where can I read your Terms of Service?</b></p>
  -  <p>The current version, as well as past versions, are here.</p>
  +  <p>The current version, as well as past versions, are <%= link_to 'here', '/terms' %>.</p>
   
     <h2>Privacy</h2>
     <p><b>What is DocumentCloud’s privacy policy?</b></p>
  -  <p>Please read our complete Privacy Policy for details.</p>
  +  <p>Please read our complete <%= link_to 'Privacy Policy', '/privacy' %> for details.</p>
   
     <p><b>Who can see documents in my account?</b></p>
     <p>By default, any document you upload is set to "private" access and is viewable only by you. If you set the access level to "private to [your organization name]," then other DocumentCloud users in your organization can view the document, but not the public.</p>
  
positive.code:   <h2>Accounts</h2>
  
    <p><b>How do I get an account?</b></p>
    <p>Start by filling out an application. Learn more about getting accounts at our Contact page.</p>
  
    <p><b>How does DocumentCloud organize accounts?</b></p>
    <p>Currently, we create accounts under the umbrella of an organization. That is, each user account is tied to at least one organization. This allows, for example, users within that organization to collaborate privately on documents.</p>
  
    <p><b>How do I log in and log out?</b></p>
    <p>To log in, on the DocumentCloud home page, enter your account email address and password in the login box. To log out, click the "Log Out" link at the top right of the workspace. Note: Always log out when you’re done working if you’re logged in on a shared computer.</p>
  
    <p><b>How do I reset my password?</b></p>
    <p>If you’ve forgotten your password, go to our password reset page: https://www.documentcloud.org/reset_password</p>
  
    <p><b>How do I change my email address and password?</b></p>
    <p>To change your email address, in the workspace, click the "Accounts" tab at top. Enter a new email address in the email box and click "Save." To change your password, Click the "Change Password" button, type your new password, and click "Save."</p>
  
    <p><b>Do I have to use my real name for my account?</b></p>
    <p>Yes, the DocumentCloud Terms of Service require that accounts use real names and valid email addresses. However, we allow organizations to create one shared account for posting documents and another shared account for use with automation technology or our API. These accounts should have an appropriate name, such as "[Organization name] Documents."</p>
  
    <p><b>How can I get accounts for others in my organization?</b></p>
    <p>Anyone in your organization who has a DocumentCloud account with administrator privileges can create accounts. Check around your organization, but if you’re not sure, email us at support@documentcloud.org</p>
  
    <p><b>What are the differences between admin, contributor and freelancer accounts?</b></p>
    <p>The abilities are largely similar but with some notable exceptions:</p>
  
negative.code:   <p>Yes, we offer OCR in more than 20 languages via the Tesseract OCR engine’s language packs. In the workspace under the "Accounts" tab, choose your preferred language for OCR under the "New documents" drop down. Then click "Save."</p>
  
    <p><b>I don’t see the language I need for OCR. Can you add it?</b></p>
    <p>We are glad to add languages supported by Tesseract, the OCR engine we use. Please see <a href="https://en.wikipedia.org/wiki/Tesseract_(software)">en.wikipedia.org/wiki/Tesseract_(software)</a> for a list of languages and contact us at <a href="mailto:support@documentcloud.org">support@documentcloud.org</a> to discuss your needs.</p>
  
    <h2>Working with Documents</h2>
  
  