         formMeta:     @formMeta
       )
 
+    # render init page
+    if elLocal
+      @html elLocal
+
     # show article
-    @articleView.execute(
-      ticket_article_ids: @ticket_article_ids
-    )
+    else
+      @articleView.execute(
+        ticket_article_ids: @ticket_article_ids
+      )
 
     # scroll to article if given
     if @article_id && document.getElementById( 'article-' + @article_id )

        user_id: @ticket.customer_id
        size:    50
      )
      @sidebar = new App.TicketZoomSidebar(
        el:           @$('.tabsSidebar')
        sidebarState: @sidebarState
        ticket:       @ticket
        taskGet:      @taskGet

      )

      @articleView = new App.TicketZoomArticleView(
        ticket:             @ticket
        el:                 elLocal.find('.ticket-article')
        ui:                 @
        highligher:         @highligher
        ticket_article_ids: @ticket_article_ids
      )

    # rerender whole sidebar if customer or organization has changed
    if @ticketLastAttributes.customer_id isnt @ticket.customer_id || @ticketLastAttributes.organization_id isnt @ticket.organization_id
