     return (process.env.SMC_ROOT ? '.') + '/data/secrets/zendesk'
 
 fixSessions = (body) ->
-    # takes the body of the ticket, searches for http[s]://<theme.DNS>/ URLs and either replaces ?session=* by ?session=support or adds it
-    body = body.replace(/\?session=([^\s]*)/g, '?session=support')
+    # takes the body of the ticket, searches for http[s]://<theme.DNS>/ URLs and either replaces ?session=* by ?session= or adds it
+    body = body.replace(/\?session=([^\s]*)/g, '?session=')
 
     urlPattern = new RegExp("(http[s]?://[^\\s]*#{theme.DNS}[^\\s]+)", "g")
     reSession = /session=([^\s]*)/g

        # TODO fix hardcoded URL
        if opts.location?
            url  = "https://" + path.join(theme.DNS, opts.location)
            body = body + "\n\n#{url}?session=support"
        else
            body = body + "\n\nNo location provided."

        if misc.is_valid_uuid_string(opts.info.course)
            body += "\n\nCourse: #{theme.DOMAIN_NAME}/projects/#{opts.info.course}?session=support"

        # https://developer.zendesk.com/rest_api/docs/core/tickets#request-parameters
        ticket =

            url = url[0...q]
        q = url.indexOf('?')
        if q >= 0
            url += '&session='
        else
            url += '?session='
        ret += url
        offset = j
    ret += body[offset...body.length]
