             end = moment(json.override.end)
             msg.send "Rejoice, #{old_username}! #{json.override.user.name} has the pager until #{end.format()}"
 
+  robot.respond /(pager|major)( me)? incident (.*)$/, (msg) ->
+    pagerDutyIncident msg, msg.match[3], (incident) ->
+      msg.send formatIncident(incident)
+
   robot.respond /(pager|major)( me)? (inc|incidents|sup|problems)$/i, (msg) ->
     pagerDutyIncidents msg, (incidents) ->
       if incidents.length > 0

     #   SERVICESTATE: 'CRITICAL',
     #   HOSTSTATE: 'UP' },
    
    extra = if inc.trigger_summary_data
              # email services
              if inc.trigger_summary_data.subject
                inc.trigger_summary_data.subject

                 "#{inc.trigger_summary_data.HOSTNAME}/#{inc.trigger_summary_data.HOSTSTATE}"
              else
                ""
            else
              ""
    assigned_to = if inc.assigned_to_user
                    "- assigned to #{inc.assigned_to_user.name}"
                  else
                    ""
                    

    "#{inc.incident_number}: #{inc.created_on} #{summary} #{assigned_to}\n"

  updateIncident = (msg, incident_number, status) ->
    withPagerDutyUsers msg, (users) ->
