       type:  'GET'
       url:   "#{@apiPath}/tickets/#{@ticket_id}?all=true"
       processData: true
+      queue: true
       success: (data, status, xhr) =>
 
         # check if ticket has changed

      # check if we already have the request queued
      #@log 'notice', 'TRY', @ticket_id, new Date(data.updated_at), new Date(@ticketUpdatedAtLastCall)
      @fetchMayBe(data)
    )

  fetchMayBe: (data) =>

    # get data
    @ticket = App.Ticket.fullLocal(@ticket_id)
    @ticket.article = undefined

    # render page
    @render()
