 
       @ws.onopen = =>
         console.log('ws connected')
-        @send 'chat_status'
+        @send 'chat_status_customer'
+
 
       @ws.onmessage = @onWebSocketMessage
 

      # add message before message typing loader
      if @el.find('.zammad-chat-message--typing').size()
        @lastAddedType = 'typing-placeholder'
        @el.find('.zammad-chat-message--typing').before messageElement 
      else
        @lastAddedType = 'message--customer'
        @el.find('.zammad-chat-body').append messageElement

          when 'chat_session_typing'
            return if pipe.data.self_written
            @onAgentTypingStart()
          when 'chat_session_start'
            switch pipe.data.state
              when 'ok'
