 
 Notes:
 
-- `account_id` cocalc account_id for the support ticket, usually
-the account_id for the api request
+- If `account_id` is not provided, the ticket will be created, but ticket
+info will not be returned by `get_support_tickets`.
 
 - If `username` is not provided, `email_address` is used for the name on the ticket.
 

    https://cocalc.com/api/v1/create_support_ticket
  ==> {"event":"support_ticket_url",
       "id":"abd649bf-ea2d-4952-b925-e44c6903945e",
       "url":"https://sagemathcloud.zendesk.com/requests/xxxx"}
```
"""


```
/project/a17037cb-a083-4519-b3c1-38512af603a6/files/notebook.ipynb`
```

If present, the `location` string will be expanded to a complete URL and
appended to the body of the ticket.

