     # reset old indexes
     @ticket = undefined
 
-
     # remember article ids
     @ticket_article_ids = data.ticket_article_ids
-
 
     # get edit form attributes
     @edit_form = data.edit_form

      (data) =>
        update = =>
          if data.id.toString() is @ticket_id.toString()
            ticket = App.Ticket.retrieve( @ticket_id )
            @log 'notice', 'TRY', data.updated_at, ticket.updated_at
            if data.updated_at isnt ticket.updated_at
              @fetch( @ticket_id, false )

      id:    'ticket_zoom_' + ticket_id
      type:  'GET'
      url:   @apiPath + '/ticket_full/' + ticket_id + '?do_not_log=' + @doNotLog
      processData: true
      success: (data, status, xhr) =>

        # check if ticket has changed
        newTicketRaw = data.assets.tickets[ticket_id]
        if @ticketUpdatedAtLastCall && !force

          # return if ticket hasnt changed
          return if @ticketUpdatedAtLastCall is newTicketRaw.updated_at

          # notify if ticket changed not by my self
          if newTicketRaw.updated_by_id isnt @Session.all().id
            App.TaskManager.notify( @task_key )

          # rerender edit box
          @editDone = false

        # remember current data
        @ticketUpdatedAtLastCall = newTicketRaw.updated_at

        @load(data, force)
        App.Store.write( @key, data )
