         <div>
             {what}
             <p>
-                After submitting a ticket, you{"'"}ll get a link to it.
-                Keep it save until you receive a confirmation email.
+                After submitting a ticket, you{"'"}ll get a link, which you may
+                want to save until you receive a confirmation email.
                 You can also check the status of your ticket under "Support"
                 in your account settings.
             </p>

    render : ->
        <div>
            <h2>Support tickets</h2>
            <div>
                Check the status of your support tickets.<br/>
                To report an issue, navigate to the file in question
                and click the <Icon name='medkit' /> button in the top right corner.
            </div>

        if (not @props.state?) or @props.state == STATE.NEW
            show_form = true

        <Modal show={@props.show} onHide={@close} animation={false}>
            <Modal.Header closeButton>
                <Modal.Title>Support Ticket</Modal.Title>
            </Modal.Header>
