           </li>
           <li>
             Don’t ask for the Koding support team to help via a post here. Instead,
-            hit us up at <a href='mailto:support@koding.com'>support@koding.com</a>. We monitor that inbox constantly
-            (visualize a Koder positioned like a Hawk, watching that inbox).
+            hit us up at <a href='mailto:support@koding.com'>support@koding.com</a>. We monitor that inbox constantly.
           </li>
-          <li>
-            If you think you can remotely help someone, expert or not, just <a href='https://www.youtube.com/watch?v=RBMdsSwNZ9M' target='_blank'>do it</a>.
-          </li>
-        </ol>
-
-        <h4>Tools we recommend</h4>
-        <ol>
-          <li>For screen grabs: <a href='http://monosnap.com' target='_blank'>Monosnap</a></li>
-          <li>For posting code: <a href='https://gist.github.com/' target='_blank'>Gist</a></li>
-          <li>For executables: <a href='http://ideone.com/' target='_blank'>IDEone</a></li>
-          <li>For HTML, CSS and JS: <a href='http://jsfiddle.net/' target='_blank'>JSFiddle</a></li>
         </ol>
       </p>
       {{> @readMoreLink}}{{> @readLessLink}}

        <ol>
          <li>
            Take a look at <a href='http://learn.koding.com' target='_blank'>Koding University</a> in case your question is of the category
            “how do I…” Chances are high that we have a handy dandy guide for you.
          </li>
          <li>
            Ask your questions in a way that would make it easy for others to answer.
            (hint: ask the question as if you were trying to answer it). More awesome
            “question asking techniques” <a href='http://codeblog.jonskeet.uk/2010/08/29/writing-the-perfect-question/' target='_blank'>here</a>.
          </li>
          <li>
            Posts that contain any of these will be mercilessly deleted by the

            </ol>
          </li>
          <li>
            Report any abuse to <a href='mailto:abuse@koding.com'>abuse@koding.com</a>.
          </li>
          <li>
            Don’t share private info (email address, phone number, etc.)
          </li>
          <li>
            Use Markdown whenever possible (posting code fragments, links, images, etc.)
            Our handy Markdown guide can be found <a href='http://learn.koding.com/guides/markdown/' target='_blank'>here</a>. Preview your Markdown before posting using the M↓ button.
          </li>
          <li>
            When posting code, only post relevant portions. A good rule of thumb is
