 
       # set to in body
       to = customer.accounts['twitter'].username || customer.accounts['twitter'].uid
-      @log 'c', customer
       @el.find('[name="body"]').val('@' + to)
 
     else if article_type.name is 'twitter direct-message'

    article_type = App.TicketArticleType.find( article.ticket_article_type_id )
    customer = App.User.find( article.created_by_id )

    @log 'reply', e, article_type

    # update form
    @form_update_execute(article_type)



  form_update: (e) ->
    ticket_article_type_id = $(e.target).find('option:selected').val()
    article_type = App.TicketArticleType.find( ticket_article_type_id )
    @form_update_execute(article_type)

