I have a moto G4 and am trying to access files on it from my Ubuntu 16.04 system. If I simply connect it via usb I get a window pop up with MOTO G (4) on the top of the window. Hovering the cursor over the Moto G (4) on the sidebar tells me it sees it as mtp://[usb:001,006]/ However the file explorer is empty.

The properties in this window says

```
Name: Moto G (4)
Type: Folder (inode/directory)

Contents: nothing

Location:
Volume: mtp

```

I am able to connect over bluetooth, but the only option I have from the bluetooth toolbar is to send files. I might be able to send files by operating from my phone, but I'd like to be able to browse from my computer to decide what I want to pull.

Help that I've seen online has been mixed, and it seems like the proper methods have changed through the different ubuntu releases. I'm using 16.04 lts.