I am not technical but have my engineer working on putting together a web-based video chat application with the goal of using it on the iOS web browser(s). The service appears to be functioning correctly on a desktop browser. However, we cannot get it to work on iOS browsers.

on Safari (using iPhone 11 - iOS 13) the video freezes immediately and shows still frame. On Chrome there is never a connection made, nor does Chrome prompt to access camera/mic.

I've read conflicting work that says WebRTC is supported in iOS Safari/Chrome and other work that says it is not.

Would appreciate anyone's help here! Is it possible to create a URL-based video conferencing platform that can correctly function on iPhone?