As a project manager we recently hired a business analyst to cover requirements gathering and creating user stories to help the dev team.

After the second week there was a negative feedback from different team members claiming that the requirements are not clear and they get bombarded with meetings that create noise without adding value to the team.

To add to that, BA has committed features to the business without consulting the dev team which put them in an awkward situation.

Now the question is, how to measure the success of a BA role? Who would be the best to contact to build a collaborative feedback?

Should the BA be unable to adapt and continue producing negative productivity, is it best to eliminate them from the team?

Should I consult with the dev team about the BA’s competency?