We distribute VC++ redistributable files as part of our application -- they are at the same folder level as our app. And 9 out of 10 times it just works. However, sometimes, we encounter a customer on whose computer the redistributables are not getting picked up -- the app fails at start up. And the fix seems to be to go into the client's computer and install the official msft C++ redistributable, and then things work. The minimum Windows version our app runs on is Windows 7 -- not too ancient. We have tried installing our app on a new Windows 7 image -- it just works. Any ideas as to whats going on? Thank you