I am looking at the question [Why does FlagStar Bank harass you about payments within grace period?](https://money.stackexchange.com/questions/52019/why-does-flagstar-bank-harass-you-about-payments-within-grace-period). In my opinion, it falls into the category of "customer service" type questions that should be resolved with the company in question. On the flip side, it can be made generic, "Can a bank call me to request payment day before the grace period is over?" And even then, it would seem the answer is a simple "yes." 

Yet, the question has 2 helpful responses, no down votes, and no votes to close. 

Is this question off-topic?