I am trying to connect to my Exasol SaaS database, I tried via these tools(TALEND, DBVISUALIZER, POWERBI) and via python but I cannot connect and I keep getting the same error.

I saw another post on Exasol community <https://community.exasol.com/t5/discussion-forum/exaconnectionfailederror/m-p/8049#M1855> of this type of error but it doesn't explain exactly what was done to fix the error. I tried via the ODBC Data Source administrator(64-bit) too but still the same error. Maybe its an connection issue with my pc self but I'm not sure or maybe I am just inserting wrong values I don't know.

Oh the values I inserted are the recommended ones from what Exasol docs states and I have removed anything about proxy or vpn.

I put my errors under. I tried via different devices and I get the same error I really don't know what I can do any more, so any help will be greatly appreciated.

Note: I am using the Exasol SaaS database and I am currently on the trial mode so I am not sure if this is limiting me.

```

**Errors: **
Error message odbc exasol: [EXASOL][EXASolution driver]connection attempt timed out.

Error message Talend : Connection failure. You must change the Database Settings.
java.lang.RuntimeException: com.exasol.jdbc.ConnectFailed: connect timed out ->
Caused by: com.exasol.jdbc.ConnectFailed: connect timed out

Error message pyexasol : socket.timeout: timed out

Error message dbvisualizer : java.net.SocketTimeoutException: Connect timed out com.exasol.jdbc.ConnectFailed: java.net.SocketTimeoutException: Connect timed out

Error message Power BI desktop : Details: "ODBC: ERROR [HYT00][EXASOL][EXASolution driver]Connection attempt timed out."

```

```

My applications versions:
DbVisualizer Free 14.0.1 (build: 3540)
Talend Open Studio Data integration(8.0.1.2021119_1610)
java version -> jdk-16.0.02
Power BI -> Version: 2.110.1085.0 64-bit (October 2022)
ODBC : exasolodbc x64 7.1.14
JDBC : exasoljdbc 7.1.14
Python: python 3.8.10 -> pyexasol : 0.25.1

```