I just got my new *Samsung Galaxy Note 3 SM-N900,* but I've already got problems:

First, everytime I sync my phone with google it always comes up with sync error, I don't know how to fix this. I've tried removing the account then putting it back on but it still doesn't work.

Second is that my phone doesn't even have the google play app. When I go onto the website and try download an app it says that I don't have any devices – which I think is due to the sync error.

How can I resolve this?