Got a user that everyone once in awhile (maybe once every 2 weeks or so) will do a "save as" in their Word 2007 and the created, saved document will be blank. But most of the time, "save as" works fine. Already re-installed the whole Office Suite. 

It's fine when he does email attachments. This is not related to email.

Sequence of events (from client):

1. I create a new document and select SAVE AS
2. I select a file to SAVE AS
3. I create a name ie. ExampleFileA
4. I select SAVE
5. A blank document is what is saved
6. I can sometimes recover the content of the document by selecting RECENT DOCUMENTS
7. Yesterday, the file for ExampleFileA in RECENT DOCUMENTS was blank
8. The situation has occurred with both pre-existing and newly created documents

Any thoughts?