I'm trying to install Office 2016 (business subscription) using the Office Deployment Tool 2016 (ODT) from a pre-downloaded install package.

Microsoft Support have supplied me with the 1.06GB installation package, which I have downloaded and placed in a directory `C:\odt\Office` so that the paths to the data files look like this: `C:\odt\Office\Data\16.0.4229.1029\stream.x86.x-none.dat` and `C:\odt\Office\Data\16.0.4229.1029\stream.x86.en-us.dat`

I have the ODT setup.exe file in `C:\odt\Office` and a Configuration.xml file with the appropriate settings, for example:

```
<Configuration>

  <Add OfficeClientEdition="32" Branch="Current">
    <Product ID="O365BusinessRetail">
      <Language ID="en-us" />
    </Product>
  </Add>

</Configuration>

```

I've confirmed that [`O365BusinessRetail` is one of the supported Product IDs for the ODT](https://support.microsoft.com/en-us/kb/2842297) and that it is the appropriate ID for my subscription. The files Microsoft Support gave me were named `Office 365 Business 2016` which appears to correspond.

---

**My problem is**, when I run setup.exe as an administrator using a command like this...

[![enter image description here](https://i.stack.imgur.com/pS1LR.png)](https://i.stack.imgur.com/pS1LR.png)

...it **ignores the existing files and tries to download the bundle again**. I'm in a country with poor quality internet connections and the MS downloader is both extremely sensitive to momentary losses in connection and unable to resume downloads that are interrupted: re-downloading the files is not an option.

It gives this error, which indicates that it is trying to download a file. From research it seems the "required file" it vaguely alludes to is the 1.06GB installation bundle, which it is (seemingly needlessly) trying to re-download:

> 
> Couldn't install
> ----------------
> 
> 
> We're sorry, we can't continue because we weren't able to download a required file. Please make sure you're connected to the internet or connect to a difference network, then try again.
> 
> 
> Error Code: 30182-1011 (3)
> 
> 
> 

I've established that it is finding the correct XML file, and that the XML is valid, because if I give a deliberately incorrect config path or deliberately borked XML file it gives a different error code (Error Code: 0-1008 (0)).

The error code I get is also identical to the one I get if I rename the `Office` folder or add a non-existant path to `SourcePath` (e.g. `<Add OfficeClientEdition="32" Branch="Current" SourcePath="C:\fail" >`)

I get the same result if I add the correct SourcePath (`SourcePath="C:\odt\Office"`) as no SourePath, which is the expected result because [according to the config XML documentation](https://technet.microsoft.com/en-us/library/jj219426.aspx), with no source path added it looks for "Office" in the directory it's in.

I've also tried adding the version number from the package files to the XML as a fixed version, in case MS support gave me a version that is not the latest and it's rejecting it for that reason. I've also tried switching `Branch` to `Business` which I see is an allowed value in the reference. Neither helped. For example:

```
<Add OfficeClientEdition="32" Branch="Business" Version="16.0.4229.1029" SourcePath="C:\odt\Office">

```

I've also tried using the `setup.exe /packager` command, specifying a valid config file and an output folder, in case the package I have needs to be re-packaged somehow, but it has the exact same problem and error.

---

[I figured out how to access log files for ODT](https://superuser.com/questions/1003165/is-it-possible-to-enable-logging-or-any-kind-of-debug-mode-for-the-office-deploy?lq=1). Here are the first few lines of a sample log file. I believe this is the relevant segment, because everything after this (around 350 lines) appears related to trying to get network access and it appears to have already concluded that it needs to run `.ExecuteDownloadFile`. I believe "Network cost manager" is whatever checks if there's a metered connection in use; and the `cab` file it refers to (`v32_16.0.4229.1029.cab`) does exist - `C:\odt\Office\Data\v32_16.0.4229.1029.cab` - **it's not clear to me from this log if it succeeds or fails to find this file**, which appears to be the crucial step:

```
Timestamp   Process TID Area    Category    EventID Level   Message Correlation
11/20/2015 13:25:15.407 SETUP (0xbdc)   0xad8       Click-To-Run    aoh85   Medium  AdminConfigure::HandleStateAction: Configuring an install/crosssell scenario.   
11/20/2015 13:25:15.422 SETUP (0xbdc)   0xad8       Click-To-Run    aqdco   Monitorable TryCheckNetworkCost::HandleStateAction: Failed to initialize NetworkCostManager for http://officecdn.microsoft.com/pr/492350f6-3a01-4f97-b9c0-c7c6ddf67d60. Assuming low cost and proceeding.   
11/20/2015 13:25:15.422 SETUP (0xbdc)   0xad8       Click-To-Run    aon8k   Medium  CabManager::DetermineCabName: Type:0, Platform:x86, Version:16.0.4229.1029, Culture: -> v32_16.0.4229.1029.cab  
11/20/2015 13:25:15.422 SETUP (0xbdc)   0xad8       Click-To-Run    aoh9i   Medium  TryGetVersionDescriptor::HandleStateAction: Getting Cab: v32_16.0.4229.1029.cab 
11/20/2015 13:25:15.422 SETUP (0xbdc)   0xad8       Scope   a6pk5   Medium  {"ScopeAction": "Start", "ScopeName": "ClickToRun.TransportRetry.ExecuteDownloadFile", "ScopeInstance": 3, "ScopeParentInstance": 0}    F6A9F7B0-FE40-4FD4-A41A-CC60C5768E09
11/20/2015 13:25:15.438 SETUP (0xbdc)   0xad8       Identity Http Client    axieo   Medium  [CWinHttpHelperBase] AutomaticProxyConfiguration {"Message": "InitSession detected proxy auto detect."} F6A9F7B0-FE40-4FD4-A41A-CC60C5768E09
11/20/2015 13:25:15.469 SETUP (0xbdc)   0xad8       Identity Http Client    a9ido   Medium  [HttpUtil] IsKnownProxyError {"SH_ErrorCode": 12007, "Message": "Detected a proxy failure"} F6A9F7B0-FE40-4FD4-A41A-CC60C5768E09

```

This is with a version specified in the config file, if there isn't one, line 4 instead ends `TryGetVersionDescriptor::HandleStateAction: Getting Cab: v32.ca`, which also exists in the same folder. If I specify a version that doesn't exist, everything looks exactly the same as if I specify a version that does exist - which is maybe a clue that it's failing to find the `cab` file. 

However, if I give it a non-existent `SourcePath`, I get an error further down with no equivalent without a false source path: 

```
failed to open file 'C:\\odt\\fakefolder\\Office\\Data\\v32_16.0.4229.1030.cab

```

---

I'm completely stumped, and MS support are struggling to help because I've followed all their standard steps.

**How can I find out why ODT might be rejecting or not seeing these pre-downloaded installable files?** What ODT is actually doing at any time appears to be completely opaque - until it fails, it just gives an unhelpful orange box that says "We're getting things ready".

---

If it's relevant, I'm attempting to install on a Windows 8.1 machine.