I am trying to use Hyper-V to create a new virtual machine. To test it out I downloaded an Ubuntu 16.04 iso and headed on into the Hyper-V manager to create an instance. I have tried both Quick Create and the New Virtual Machine Wizard, but every time I try to create an instance I'm met with an error. My settings are quite basic, as shown in the following image:

[![enter image description here](https://i.stack.imgur.com/sMElN.png)](https://i.stack.imgur.com/sMElN.png)

When I attempt to create the instance I am given this very cryptic and non-helpful error:

[![enter image description here](https://i.stack.imgur.com/DqhEn.png)](https://i.stack.imgur.com/DqhEn.png)

I have tried all of the following:

* Disabling and re-enabling Hyper-V windows feature
* Double checking that virtualization is enabled in my bios
* Switching between generation 1 and generation 2
* Defining the OS iso before creation
* Changing memory size and network settings
* Running with elevated (admin) privileges
* Changing the default location to another hard drive
* Disabling all AV and Firewall protection temporarily
* I checked to make sure my user is a member of the Hyper-V Administrator group
* Drivers are up to date
* Services window indicates that Hyper-V Virtual Machine Management is running (vmms)

I clearly have all Hyper V options enabled in windows features:

[![enter image description here](https://i.stack.imgur.com/LC7Rj.png)](https://i.stack.imgur.com/LC7Rj.png)

A check in my event viewer shows the error but provides no helpful information:

> 
> Source: Hyper-V-VMMS ID: 16010 Description: The Operation Failed.
> 
> 
> 

I did notice this in there as well seperately, but I don't know what it means:

> 
> Source: Hyper-V-VMMS ID: 15350 Description: The virtualization infrastructure driver (VID) is not running
> 
> 
> 

I'm not sure if that's the cause and, if it is, how to fix it (I'm pretty new to the whole Hyper-V side of things)

This is a little different from the standard error I see in Stack Overflow and across Google indicating permissions errors. I'm not really sure how to handle this. Any suggestions on what might be going wrong with this?

* I am running a Ryzen Threadripper 1950X
* 2x Vega64 cards

A quick SystemInfo check produces the following confirmation that my machine should be able to handle Hyper-V:

[![enter image description here](https://i.stack.imgur.com/JzAhG.png)](https://i.stack.imgur.com/JzAhG.png)

EDIT:

After disabling and re-enabling virtualization in my BIOS and turning off my computer completely then turning it back on I'm not getting the VID error anymore, but I am still unable to create virtual machines