Hi all I will go straight to the point. I found out that when i create a shopping cart price rule in magento and added a promotion/coupon code as indicated above with all rules set correctly to have a discount works from the frontend as expected from customers checkout experience/process.

But when i try to create an order from the backend/admin and trying to apply the promocode1 coupon code to the order for a specific customer it shows it to be invalid. as indicated above.

My Version i am using currently is ver. 1.9.3.6

I hope someone can point me to the right direction or what i may be doing wrong or not doing.

snap shots below
[![![enter image description here](https://i.stack.imgur.com/WhzLp.png)](https://i.stack.imgur.com/WhzLp.png)

[![enter image description here](https://i.stack.imgur.com/9cYaa.png)](https://i.stack.imgur.com/9cYaa.png)

[![enter image description here](https://i.stack.imgur.com/lFXu4.png)](https://i.stack.imgur.com/lFXu4.png)

[![enter image description here](https://i.stack.imgur.com/3Gtf9.png)](https://i.stack.imgur.com/3Gtf9.png)

[![enter image description here](https://i.stack.imgur.com/ugSmN.png)](https://i.stack.imgur.com/ugSmN.png)

Thanks.