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superseg_train_4700 | user: Hello. I've been receiving veteran benefits since some time ago, but i've been a little messy with my transactions. Is there a way to know about my doings?[NEWLINE]agent: You don't need to worry there. You can go online to get your benefits history.[NEWLINE][BOUNDARY][NEWLINE]user: That would imply for me to register on an online portal, right?[NEWLINE]agent: That would be correct. Are you comfortable with that, in order to check your history?[NEWLINE]user: No, i'm not.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: But, then again, i suppose it's the only way to check that out. What would i need in any case?[NEWLINE]agent: You'll need a Premium DS Logon account, because your current credential MyVetHealth or ID won't work here. Once you get into eBenefits, you'll need to upgrade your account to Premium.[NEWLINE]user: I want to know regarding my eligibility for additional VA disability compensation for my dependent(s). What are the various ways to apply for benefits?[NEWLINE]agent: You may be eligible for additional disability compensation for a spouse, child, and/or parent if you meet both of the requirements[NEWLINE][BOUNDARY][NEWLINE]user: I think I'll give it a shot to file a VA disability. Could you tell me if is it possible for me to have my benefits increased?[NEWLINE]agent: You can do that by filing a claim for a VA disability increase.[NEWLINE][BOUNDARY][NEWLINE]user: OK thank you. I would also like to find out how to cancel my direct deposit payments? can I go to an office? or just by call? |
superseg_train_4701 | user: I'm looking for information about my veteran payments, about my transaction history, please.[NEWLINE]agent: You can find that information via online.[NEWLINE][BOUNDARY][NEWLINE]agent: You must have a eBenefits account, because you're a veteran. have you signed in lately?[NEWLINE]user: Yeah, i went there but don't know how to locate that.[NEWLINE]agent: So you never has been able to see this feature?[NEWLINE]user: No, i haven't been able to do that.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: It doesn't matter. Look, what happens if i need to change some of my information, like my deposit address or my contact data?[NEWLINE][BOUNDARY][NEWLINE]agent: Do you have access to the web or have a VA office near to your location?[NEWLINE]user: No, i don't have any of that.[NEWLINE][BOUNDARY][NEWLINE]agent: Could you at least get access to your VA.gov profile somehow?[NEWLINE]user: No, sorry, but i really can't do that.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I'm still hoping to learn more about direct deposit. Is there a direct deposit option on VA.gov?[NEWLINE]agent: Not yet. We're in the process of bringing direct deposit to VA.gov.[NEWLINE][BOUNDARY][NEWLINE]user: I want to inquire about adding a dependent to VA disability benefits. What if he's a 19-year-old boy who attends school full-time? |
superseg_train_4702 | user: I signed up for the online veteran payments portal the other day but i haven't had the opportunity to sneak around. Can you specify me what can i see there, related to my payments?[NEWLINE]agent: Are you a veteran then?[NEWLINE]user: No, i'm not. But i think is not necessary to be one, isn't? there are other types of people who use this portal.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Fine. Tell me something. If i need to change my address in the future, can i do it through where?[NEWLINE]agent: You can go to VA.gov and access your profile. There you can make changes to your information and those changes will automatically will be changed in all your disability data across sites, meaning changes in data related to compensation, pension benefits, claims and appeals.[NEWLINE]user: Can you guide my through the process of changing my address online?[NEWLINE]agent: Gladly. On our page you can find out how to change your address on file with VA.[NEWLINE][BOUNDARY][NEWLINE]user: That's very wide. Say, if i need more changes to my information. I should get into contact with veterans affairs?[NEWLINE]agent: Absolutely. An up to date information is always preferred because it could affect your rating or payment. Changes could include marital status, birth of a baby, child adoption or any other life changes.[NEWLINE][BOUNDARY][NEWLINE]user: Do you know information on how I will add a dependent to my VA disability compensation?[NEWLINE]agent: Well, you can start by submitting the Statement of Dependency of Parent VA Form- 219-509.[NEWLINE][BOUNDARY][NEWLINE]user: That's helpful to hear. Can I also know if I'm able to contact VA if I have other changes to my information? Some people told me that disability benefits should be improved. So, how's it going?[NEWLINE]agent: That information is correct. IF you have a disability rating which goes over 30%, you can get a higher payment adding eligible dependents.[NEWLINE]user: But that's the only way to get an increase? What about a worsening on my possible disability? |
superseg_train_4703 | user: What should I do if I need to change my direct deposit or contact information?[NEWLINE]agent: do you want to change your information?[NEWLINE]user: yes[NEWLINE]agent: any of these ways:online, or contact your nearest regional benefits office or VA eligibility office[NEWLINE][BOUNDARY][NEWLINE]user: ok how can I see my payment history?[NEWLINE]agent: you 'll need a Premium DS Logon account. Your My HealtheVet or ID.me credentials won t work on the eBenefits website. Go to eBenefits to sign in, register, or upgrade your DS Logon account to Premium.[NEWLINE][BOUNDARY][NEWLINE]user: There is something else I want to ask about learning about my benefits. Where can I find information pertaining to my benefits for my service-related disability?[NEWLINE]agent: Explore VA.gov to learn about your benefits[NEWLINE][BOUNDARY][NEWLINE]user: how to download the guide for family members[NEWLINE]agent: Get started with caregiver benefits PDF Apply for survivor benefits PDF[NEWLINE][BOUNDARY][NEWLINE]user: How is life insurance? Explore VA life insurance options[NEWLINE]agent: Life insuranceExplore VA life insurance options for Veterans, service members, and families. Manage your policy online, file claims for benefits, and access helpful resources.[NEWLINE]user: how is housing assistance |
superseg_train_4704 | user: Hello and good afternoon. I've been receiving veteran benefits for some time now and i would like to have everything that is payment-related, well, sorted out. Is there any way to do that?[NEWLINE]agent: There is one. You may be able to do that using your payment's history online.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you signed up on eBenefits?[NEWLINE]user: Yeah, i registered some time ago.[NEWLINE]agent: Then you'll use this tool to see you history? Do you know what to do?[NEWLINE]user: i don't know, no. But i'll definitely try to use it.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: O.k, if you can't clarify that, don't worry for now. Instead, could you tell me if i can change my information after i signed up?[NEWLINE]agent: In fact, you can. And you have multiple options. So, you can do that using our online application and also have the option to contact your nearest veterans regional office or even an eligibility office.[NEWLINE][BOUNDARY][NEWLINE]user: Got it. Now, once i get inside the eBenefits page, what can i expect to see regarding payments history?[NEWLINE]agent: You'll get a correlation of your past veterans payments, related to the following: Survivor pension benefits and survivors and dependents Educational Assistance benefits.[NEWLINE][BOUNDARY][NEWLINE]user: One more thing to ask about VA benefits claim. What VA benefits I am authorized to, while in service? |
superseg_train_4705 | user: Hello, I need some help with viewing my payment history.[NEWLINE]agent: Then you are in the right place. We can help you find out how to view your VA payment history online.[NEWLINE][BOUNDARY][NEWLINE]user: Great. Do I need to sign in to eBenefits to view it?[NEWLINE]agent: Do you want to use this feature then?[NEWLINE]user: Well, yeah.[NEWLINE]agent: Then you'll need a Premium DS Logon account. Your My HealtheVet or ID.me credentials won't work on the eBenefits website. Go to eBenefits to sign in, register, or upgrade your DS Logon account to Premium.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask another question about changing your VA direct deposit information.[NEWLINE]agent: We re here Monday through Friday, 8:00 a.m. to 9:00 p.m. ET. Change your address through your VA.gov profile You can sign in to VA.gov and change your address or other contact information in your VA.gov profile. Can I update my address on my VA.gov profile?[NEWLINE][BOUNDARY][NEWLINE]user: What if I have a disability rating that is higher than 25%?[NEWLINE]agent: If you have a disability rating of 30% or higher, you may be able to add eligible dependents to your VA disability compensation to get a higher payment also called a benefit rate.[NEWLINE]user: Can you help me find out how to add dependents that qualify?[NEWLINE]agent: Yes, I can help you find out how to add eligible dependents.[NEWLINE][BOUNDARY][NEWLINE]user: I recently moved and my address has changed. Does this matter? |
superseg_train_4706 | user: When I sign into the VA website, can I see any information about VA payments I have gotten?[NEWLINE]agent: Are you a military veteran?[NEWLINE]user: Yes, of course. I just need more information about the payments I have already received.[NEWLINE]agent: Upon signing into the site, you will be able to see a history of payments for disability compensation, pension, and education benefits.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, now regarding VA financial advice, how can I contact you and get help avoiding foreclosure?[NEWLINE]agent: In that case, you can contact us anytime to request that we assign a VA loan technician to your loan and get advice of what to do.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I have already missed a few mortgage payments?[NEWLINE]agent: This plan will help you to go back to making your regular payments.[NEWLINE]user: But what can I do if I can make the payments on the way I am.[NEWLINE]agent: In that case you might need a loan modification and make a fresh start.[NEWLINE]user: And what will happen with the missed payments?[NEWLINE]agent: This plan should help you add the missed mortgage payments and any related legal cost to your total loan balance.[NEWLINE][BOUNDARY][NEWLINE]user: I don't really have any financial good experience. |
superseg_train_4707 | user: Can I look up the VA payments I have gotten in the past?[NEWLINE]agent: Yes, you can. Did you need help with that?[NEWLINE][BOUNDARY][NEWLINE]user: Yeah I need help with that. Is there a page on the VA website for that?[NEWLINE]agent: First, you need to go to the eBenefits page. Are you able to sign in there?[NEWLINE]user: No, I can't. I don't have a login. What do I do now?[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Isn't in the same as my My HealtheVet ID sign in information?[NEWLINE]agent: That isn't the same, you will need Premium DS Logon account. You can sign up for that right on the eBenefits page![NEWLINE][BOUNDARY][NEWLINE]user: I see. If I need to change my account information like changing of address I still can do it there, correct?[NEWLINE]agent: Yes, make sure your contact information is updated so we send information about your benefits and services as well as any prescriptions, lab test results, or appointment reminders you may need to the right location.[NEWLINE][BOUNDARY][NEWLINE]user: there is something else to narrow down on whether or not I qualify for the application. Am I Eligible For Additional VA Disability Compensation For My Dependents?[NEWLINE]agent: whether you may be eligible for additional disability compensation for a spouse, child and / or parent[NEWLINE][BOUNDARY][NEWLINE]user: Thank you, I would like to know how long it takes for my disability payment to arrive?[NEWLINE]agent: Was your disability rating 10% or higher?[NEWLINE]user: Yes it is 50%.[NEWLINE]agent: Thank you. You should expect your payment within 15 days of your decision notice.[NEWLINE]user: It's been about 3 weeks and I haven't gotten it yet. What do I do now? |
superseg_train_4708 | user: Hello I need information about Where to go for VA medical care?[NEWLINE]agent: have you signed up for VA medical care?[NEWLINE]user: do not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Where do I go for care?[NEWLINE]agent: You will receive regular care at the VA location you choose.[NEWLINE]user: I'd also like to know who will be responsible for my care at the VA? What if I require additional services to meet my requirements?[NEWLINE]agent: In that case, your team may call other providers like social workers or specialists to help with your care.[NEWLINE]user: You also know about this, I have a health condition that makes me need specific medications, can you guarantee them?[NEWLINE]agent: in that case we can also refer it to other places. Your healthcare team will use our electronic medical record system to coordinate your care no matter where you are.[NEWLINE][BOUNDARY][NEWLINE]user: I was thinking about moving to France with my wife. Do you have any programs for those who live internationally?[NEWLINE]agent: Yes. You can sign up for our Foreign Medical Program. This program will pay for certain needed health care services received in a foreign country.[NEWLINE][BOUNDARY][NEWLINE]user: What if I sign up for VA medical care?[NEWLINE]agent: it becomes part of the nation's largest integrated health care system with more than 1,200 care locations serving nearly 9 million veterans each year.[NEWLINE]user: and how many places of attention do they have?[NEWLINE]agent: more than 1,200 medical care locations throughout the country[NEWLINE][BOUNDARY][NEWLINE]user: What if I move, what should I do to change my location address?[NEWLINE]agent: To change your address, call us at 877 - 222-VETS 877 - 222 - 8387, Monday through Friday, 8:00 a.m. at 8:00 p.m. We will gladly change the area[NEWLINE]user: and if my new address is outside theUSA? |
superseg_train_4709 | user: Hi, I'm a veteran and wanted to know if there are any health care facilities i can go in case i need, please.[NEWLINE]agent: Before that, i have to ask, Did you sign up for veterans health care?[NEWLINE]user: Actually, i didn't do that.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Look, lets say i already signed up for veterans health care, and i've moved to a new location far from my previous one. I guess i'll have to update my data, How can i do that?[NEWLINE]agent: You can give us a call at 877-222-VETS or 877-222-8387, Monday through Friday, from 8 am to 8 pm. ET[NEWLINE][BOUNDARY][NEWLINE]user: I also need more information about what veterans health care, care and services does VA health care cover?[NEWLINE]agent: [6] Each Veteran s medical benefits package is unique.s [7] Yours will include care and services to help :s [8] Treat illnesses and injuriess[NEWLINE]user: You know, I don't really like being in a center or treatment center. Is there a possibility that I can receive treatment in my own home? For me it would be much more comfortable and I could say that even more efficient the program covers that, right?[NEWLINE]agent: That's a certain possibility. You may get not only health care, but nursing care or even everyday help, right in the comfort of your home.[NEWLINE][BOUNDARY][NEWLINE]user: No, I don't believe so, but I may have signed up, so could you please tell me how I can obtain this?[NEWLINE]agent: If you are not currently in the VA health care program you can apply for benefits today.[NEWLINE]user: That sounds like suited to me. But lets say i'm in other location, needing assistance and the health facility can't give it to me. What happens there?[NEWLINE]agent: As enrolled veteran, you should be covered. You'll need to find out how you can be able to receive treatment from a local provider.[NEWLINE][BOUNDARY][NEWLINE]user: Ah,then better look for it soon. Tell me something, when i need to go to a facility, i'll be receiving good and constant care? |
superseg_train_4710 | user: Hey there, i have been reading some information about veteran's health care and i know there are some health care centers for us, but i think there is more. I'm right?[NEWLINE]agent: You are not mistaken. As veteran, you may get care in any of the following: a VA outpatient clinic or in a mobile Vet Center.[NEWLINE]agent: Are you distant from a veterans medical center?[NEWLINE]user: Yeah, i would need to take the road for a while to get ot the nearest facility.[NEWLINE]agent: Do not worry. If that's your case, Veterans affairs may pay for emergency care in a non.VA setting. In any case, you have to be sure to contact the nearest VA medical center asking to talk with the patient transfer or patient administrator representative.[NEWLINE][BOUNDARY][NEWLINE]user: Could you please elaborate on what preventive care I should get?[NEWLINE]agent: Provide or arrange for preventive care, such as vaccines such as flu shots to prevent disease, and screenings to help find diseases like cancer in its early stages, when treatment is most likely to be successful[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to be able to enjoy this preventive care?[NEWLINE]agent: First of all, you need to be enrolled in Veterans health and have received care from us sometime in the previous 24 months.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to confirm if the VA is going to check the details I give them regarding my income for the year of 2018?[NEWLINE]agent: we ll verify it in July of 2019[NEWLINE][BOUNDARY][NEWLINE]user: Regarding VA medical programs, on a somewhat similar note. Where can I look for more details, if I need it?[NEWLINE]agent: If you still have doubts or just want to know more, contact your local veterans medical center via a call, requesting enrollment coordinator to talk.[NEWLINE]user: This maybe won't happen, but what aobut if i go outside the U.S?[NEWLINE]agent: Then you'll need to sign up for Foreign Medical Program.[NEWLINE]user: Umm ok. If i need to change my address, what should i do?[NEWLINE]agent: Call us at 877-222 VETS.[NEWLINE]user: If i need more information, where? |
superseg_train_4711 | user: can you help me so I know where I can get medical care from the VA?[NEWLINE]agent: Have you signed up for VA health care?[NEWLINE]user: no, but I am going to[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: what will they do for me?[NEWLINE]agent: Once you sign up for VA health care you become part of the country’s largest integrated health care system. We serve nearly 9 million Veterans each year.[NEWLINE][BOUNDARY][NEWLINE]user: anywhere I want even if I need specialized care?[NEWLINE]agent: If we can't provide care at a location we may refer you to other locations. The health care team will use our electronic medical record system to coordinate your care no matter where you are[NEWLINE][BOUNDARY][NEWLINE]user: will you provide services if I am outside of the U.S. or do I have to come back to get care?[NEWLINE]agent: We will pay for certain health care services received in foreign countries but you will need to sign up for the Foreign Medical Program[NEWLINE][BOUNDARY][NEWLINE]user: I also want to know, if I have private health insurance, should I cancel my Medicare or continue using it?[NEWLINE]agent: This is your decision. You can save money if you drop your private health insurance, but there are risks.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any experience with VA health care? Do you have urgent care centers in the United States, or do you just have hospitals?[NEWLINE]agent: You can use clinics that are part of our community provider network, but you will need to be enrolled in VA health care and have received care from us within the past 24 months.[NEWLINE]user: If I need medical care while traveling is it the same as that foreign program you named? |
superseg_train_4712 | user: I need to know where I can go for medical care[NEWLINE]agent: Have you signed up for VA health care?[NEWLINE]user: no, I am a vet and I want to sign up too[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: where can I go?[NEWLINE]agent: You could get care at a VA location of your choice once you sign up for VA health care[NEWLINE][BOUNDARY][NEWLINE]user: Do I have to be enrolled in VA healthcare to use the medical benefits package?[NEWLINE]agent: Yes, you need to be enrolled in VA health care, and you will need to have received care from us within the past 24 months to use VA urgent care.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about VA health care. Anywhere I want even if I need specialized care?[NEWLINE]agent: If we can't provide care at a location we may refer you to other locations. The health care team will use our electronic medical record system to coordinate your care no matter where you are[NEWLINE]user: That's helpful to hear. Anything else, VA healthcare. If I served in the military, will I be qualified for VA health care?[NEWLINE]agent: Yes You may be able to get VA health care benefits if you served in the military, but you must meet certain requirements[NEWLINE][BOUNDARY][NEWLINE]user: what if it is something not specialized and they still can't see me at the place of my choice?[NEWLINE]agent: and you said earlier that you are not currently enrolled in VA health care, is that true?[NEWLINE]user: yes[NEWLINE]agent: Okay, let's assume you are enrolled. If you can not receive the care you need at your preferred location then you may be able to receive care from a provider in your local community through community care[NEWLINE][BOUNDARY][NEWLINE]user: can I get care when I travel to Mexico? |
superseg_train_4713 | user: you can help me by telling me where someone in the middle of nowhere can go for medical care[NEWLINE]agent: You can get care at a VA outpatient clinic or a mobile Vet Center[NEWLINE]agent: are you far from a VA medical center?[NEWLINE]user: no, not me I live near a hospital[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: how do I get more information to help a vet friend who is far from a medical center and needs urgent help?[NEWLINE]agent: You should call the local VA medical centers enrollment coordinator[NEWLINE]user: how can you help him if he is not near you people?[NEWLINE]agent: We may pay for emergency care in a non-VA setting. Contact the nearest VA medical center as soon as possible if he needs emergency care and ask to talk to the patient transfer or patient administration representative. Payment for emergency care in a non-VA setting ends when a VA provider concludes that the Veteran is stable enough to be transferred to a VA medical center.[NEWLINE]user: About paying for my care, exams or medications, if my service-related condition qualifies 50% or more and determines my inability to work, does this have anything to do with the determination of payment?[NEWLINE]agent: Yeah, it will give you priority location and you won't pay anything.[NEWLINE]user: Then it can be very useful to do the copayment, right?[NEWLINE]agent: Well, copay enables you to pay a reduced price for medications and tests.[NEWLINE]user: What about if i haven't applied for VA health care yet?[NEWLINE]agent: Then you should do it, but before check the requirements for eligibility.[NEWLINE]user: O.k, i'll check that out. In any case, where can i get more information? |
superseg_train_4714 | user: I need some information about where to go for VA healthcare.[NEWLINE]agent: There are several places where you may go to receive care, including a VA outpatient clinic and mobile Vet centers.[NEWLINE]agent: Do you live near a VA medical center?[NEWLINE]user: No, I don't think so.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What do the VA medical centers offer?[NEWLINE]agent: VA medical centers offer a wide range of services to cover your healthcare needs.[NEWLINE][BOUNDARY][NEWLINE]user: very well. now for centers offer a wide range of services. Do I have to be up for VA health care Apply now[NEWLINE]agent: Are signed up for VA health careApply now[NEWLINE]user: no[NEWLINE]agent: Are signed up for our Civilian Health and Medical Program also called CHAMPVA, a health insurance program for dependents of Veterans[NEWLINE]user: no |
superseg_train_4715 | user: Where will I go for VA health care?[NEWLINE]agent: Did you sign up for VA health care?[NEWLINE]user: Yes, I have signed up for VA health care.[NEWLINE]agent: That is great because you will be part of the country's largest integrated health care system with more than 1,200 locations serving over 9 million Veterans each year.[NEWLINE][BOUNDARY][NEWLINE]user: No, I don't believe so, but I might have signed up, so could you please tell me how I can obtain this?[NEWLINE]agent: If you are not currently in the VA health care program you can apply for benefits today.[NEWLINE]user: can you help me apply now?[NEWLINE]agent: Yes, we can provide a link so you can apply for benefits now[NEWLINE]user: If I don't have time now who else can I talk to later to apply?[NEWLINE]agent: You can contact your VA social worker. Or, call our toll-free hotline at 877-222-8387, Monday through Friday, 8:00 a.m. to 8:00 p.m. ET[NEWLINE]user: what are the requirements to qualify for care?[NEWLINE]agent: Are you signed up for VA health care?[NEWLINE]user: I am[NEWLINE]agent: Have we concluded that you need a specific service to help with your ongoing treatment and personal care?[NEWLINE]user: no I haven't even asked before or no one has reached out to me |
superseg_train_4716 | user: Hello. I am looking for information.[NEWLINE]agent: Then you are in the right place. Here you can view our current copay rates for different types of care, tests, and medications, for example.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know about other VA benefits and services?[NEWLINE]user: No, thanks. I'm curious about something else.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: You see, I'm a veteran, and I'm having some problems I need to talk about. Is there someone I could talk to?[NEWLINE]agent: Of course. You can connect with our caring, qualified Veterans Crisis Line responders for confidential help. Many of them are Veterans themselves.[NEWLINE][BOUNDARY][NEWLINE]user: I would like to know what the VA health care coverage is. If I have vision and hearing loss, will VA also cover the cost of hearing aids?[NEWLINE]agent: if possible Find out how to get hearing aids through VA[NEWLINE][BOUNDARY][NEWLINE]user: What requirements do I need to meet?[NEWLINE]agent: Do you have compensable service - disability related, a disability linked to your military service for which you are receiving VA disability payments?[NEWLINE]user: Yes |
superseg_train_4717 | user: Hello I need information about how do I get VA medical care?[NEWLINE]agent: About VA health benefits Learn how VA health care works and what veterans health services we cover.[NEWLINE][BOUNDARY][NEWLINE]user: and what help do you offer in your program?[NEWLINE]agent: We offer many programs and services that can help, including free medical care and, in some cases, free limited dental care. We can also help you connect with resources in your community, such as homeless shelters or religious organizations.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any information on what is the procedure for obtaining VA services for MST?[NEWLINE]agent: If you have a VA primary care provider, talk to that professional about what you ve been through[NEWLINE]user: can i get help though the VA?[NEWLINE]agent: If you re a Veteran who has experienced MST, you can get help through VA. You don t need to have a service - connected disability rating, and you may be able to get MST - related care even if you don t qualify for other VA services[NEWLINE][BOUNDARY][NEWLINE]user: Where can I find more information and support?[NEWLINE]agent: Download our military sexual trauma brochure for Veterans[NEWLINE][BOUNDARY][NEWLINE]user: How do I talk to someone right now?[NEWLINE]agent: Call 800 - 273 - 8255, then select 1.[NEWLINE][BOUNDARY][NEWLINE]user: Can I get help through the VA |
superseg_train_4718 | user: I want to know more about copay fees[NEWLINE]agent: Okay, I can link you to a page so you can view our current VA health care copay rates for different types of services.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like more information on VA benefits?[NEWLINE]user: yes, I want to learn about VA disability benefits[NEWLINE]agent: We can help you learn how to file a claim for disability compensation and manage your disability benefits[NEWLINE][BOUNDARY][NEWLINE]user: Okay, thanks. I'd also want to find out about VA disability benefits, what can i get help with as a veteran?[NEWLINE]agent: You may be able to get help with assisted living, residential live-in or home health care through VA.[NEWLINE][BOUNDARY][NEWLINE]user: Can you also assist me in obtaining my medical history, for my VA disability insurance claim?[NEWLINE]agent: Yes, we can help you set up your personal health record and download reports to share with your doctors[NEWLINE][BOUNDARY][NEWLINE]user: If I lose my coverage, does it end abruptly or can I appeal?[NEWLINE]agent: You will have 60 days after you receive our letter to make your case and during these 60 days you can continue to use your VA health care benefits[NEWLINE][BOUNDARY][NEWLINE]user: For more information and resources from the VA, do you have a social network like facebook, twitter or youtube?[NEWLINE]agent: We have accounts on Twitter, Facebook and YouTube[NEWLINE][BOUNDARY][NEWLINE]user: do you have more info on the Mission Act?[NEWLINE]agent: Yes you can learn how we are making it easier for you to get health care through the MISSION Act[NEWLINE][BOUNDARY][NEWLINE]user: do you have an e-mail sign up so I don't miss anything? |
superseg_train_4719 | user: I wanted to see what the copays are for certain services[NEWLINE]agent: We can help, we have a page where you can view our copay rates for different types of care, tests, and medications..[NEWLINE][BOUNDARY][NEWLINE]agent: Did you want to know about other services?[NEWLINE]user: yeah, I could use info on VA disability[NEWLINE]agent: Okay, we can help you learn how to file a claim for disability compensation and how to manage your benefits[NEWLINE][BOUNDARY][NEWLINE]user: How long will it take for me to know the VA's decision?[NEWLINE]agent: It just depends on when we receive them because we process in order we get them, unless claim requires a priority processing.[NEWLINE][BOUNDARY][NEWLINE]user: Could you please give me the number we use if we have a hearing impairment, or does it not work with you?[NEWLINE]agent: You can call TTY: 711 and connect with us[NEWLINE][BOUNDARY][NEWLINE]user: Another concern regarding VA Life Insurance. Is it possible for you to give me some advice on life insurance? I'm confused.[NEWLINE]agent: Yes, we offer beneficiary financial counseling and online will preparation. If you're enrolled in a VA life insurance plan, find out if you can get free financial planning and online will preparation services.[NEWLINE][BOUNDARY][NEWLINE]user: Are you aware of the VA's benefits and services? Do you have any additional information on education benefits so that I can return to school?[NEWLINE]agent: Yes, we can help you apply for and manage education benefits[NEWLINE][BOUNDARY][NEWLINE]user: Is there anywhere I can message the VA online?[NEWLINE]agent: You can ask a question online. we have a page set up just for that[NEWLINE][BOUNDARY][NEWLINE]user: I also wanted to know more about VA mental health services, do you have anything on that?[NEWLINE]agent: Yes, we can help you find out how to access VA mental health services for many different needs[NEWLINE][BOUNDARY][NEWLINE]user: can I follow you on social media? |
superseg_train_4720 | user: Hi there. Can you help me to get more information about the health care for veterans?[NEWLINE]agent: Not a problem. The VA health care has a copay rate, which is used for differents types of care, test and medications.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you have any benefit for veterans already?[NEWLINE]user: As long I can remember I don't have any benefits.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How do I know what's the status of my appeals?[NEWLINE][BOUNDARY][NEWLINE]user: I'd also like to learn more about the Veterans Affairs website's stability. Will my personal details be secure if I use this tool?[NEWLINE]agent: Yes, this is a secure website. We follow strict security policies and practices to protect your personal health information.[NEWLINE][BOUNDARY][NEWLINE]agent: For that you can always track the status pf an open VA health care appeal.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask a follow-up question to get more information and tools. But is health insurance something that applies to all or does it cover individual cases?[NEWLINE]agent: The VA Health care also covers specific health needs and conditions, like women health.[NEWLINE]user: That sounds great. But I be able to pay for something like that?[NEWLINE]agent: There is the affordable care act and your VA health care coverage.[NEWLINE][BOUNDARY][NEWLINE]user: There also compensation benefits for disability, right? |
superseg_train_4721 | user: I could use some info on copays[NEWLINE]agent: Okay, you can view the current copay rates for different types of care, tests, and medications for more information[NEWLINE][BOUNDARY][NEWLINE]agent: Did you need more information on VA benefits and services?[NEWLINE]user: yes, anything on compensation[NEWLINE]agent: We can help you learn how to file a claim for disability compensation and manage your disability benefits[NEWLINE][BOUNDARY][NEWLINE]user: Good to know. Do you happen to know aboutT R I C.Also, for XXXX. do you have anything else?[NEWLINE]agent: We have the TRICARE program, If you’re the family member of an active-duty, retired, or deceased service member, National Guard soldier, Reservist, or Medal of Honor recipient, you may qualify for the program[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any social media accounts that I should follow?[NEWLINE]agent: Yes, you can follow us on Twitter, Facebook and YouTube[NEWLINE][BOUNDARY][NEWLINE]user: I'm curious to know on what is the use of VA Blue Button? Specifically, what can VA Blue Button do to assist me with my data in my health care portal?[NEWLINE]agent: VA Blue Button is a feature of the health management portal within My HealtheVet. It lets you view, print, save, download, and share information from your VA medical record and personal health record.[NEWLINE][BOUNDARY][NEWLINE]user: I'm looking for information relating to receiving care through community care, where can I find information about this?[NEWLINE]agent: Yes, you can find out how you may be able to receive care from a provider in your local community through community care[NEWLINE][BOUNDARY][NEWLINE]user: what is covered with VA medical care?[NEWLINE]agent: With VA health care, you are covered for regular checkups with your primary care provider and appointments with specialists. You can access Veterans health care services like home health and geriatric care[NEWLINE][BOUNDARY][NEWLINE]user: do you have a number I can call?[NEWLINE]agent: Health benefits hotline: 877-222-VETS (8387), My HealtheVet help desk: 877-327-0022, eBenefits technical support: 800-983-0937[NEWLINE][BOUNDARY][NEWLINE]user: could I just message you online and not have to call? |
superseg_train_4722 | user: Can you help with more information and resources for VA health care?[NEWLINE]agent: We can show you the different rates for VA health care copays for different test and medications.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to know about the other VA benefits and services available?[NEWLINE]user: No I do not need to know about them at this time.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a way to update my information for health benefits?[NEWLINE]agent: Yes, you can update your benefits with the VA Form 10-10EZR and the things to update are personal, financial, or insurance.[NEWLINE][BOUNDARY][NEWLINE]user: Another point to consider is VA benefits. Should I still get insurance if I don't have VA health care benefits?[NEWLINE]agent: if you meet all the requirements[NEWLINE][BOUNDARY][NEWLINE]user: What women s health services does VA provide?[NEWLINE]agent: We provide services for : who are homelesss and Women Veterans[NEWLINE][BOUNDARY][NEWLINE]user: can I contact a VA healthcare provider? |
superseg_train_4723 | user: Hello, how are you? I need help figuring out how to get health care for veterans, I'm not the youngest anymore.[NEWLINE]agent: Then you're in the right place. Here you can learn how VA health care works and which Veterans health care services we cover.[NEWLINE][BOUNDARY][NEWLINE]user: That sounds great! Do you have more information then?[NEWLINE]agent: Yes, we do. You can view our current copay rates for different types of care, tests, and medications, to name an example.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to learn about other VA benefits and services?[NEWLINE]user: No, I'm fine.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can you maybe tell me how to manage my health and benefits?[NEWLINE]agent: Of course. You can order a prescription refill and track your shipment online, for example.[NEWLINE][BOUNDARY][NEWLINE]user: Nevermind, forget this. Can I find out when to expect a decision on my application?[NEWLINE]agent: Yes, and you can also find out what to do next.[NEWLINE][BOUNDARY][NEWLINE]user: Can I also track the status of an open health care appeal?[NEWLINE][BOUNDARY][NEWLINE]user: I've noticed that not all of the documents I sent to VA are visible online. Is it possible that some of them are missing?[NEWLINE]agent: Please do not worry. This may be because certain documents won't appear online.[NEWLINE][BOUNDARY] |
superseg_train_4724 | user: Hello there. How are you doing? I am looking for information about what happens after I submitted my application.[NEWLINE]agent: Of course. We can help you find out what happens after you apply for a pre-need eligibility determination.[NEWLINE]agent: Would you like to get more information?[NEWLINE]user: No, thank you. That's enough.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Do you have a number I can call for questions?[NEWLINE]agent: Yes, you can call 877-222-8387. We're here Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.[NEWLINE][BOUNDARY][NEWLINE]user: I do have yet another question for you about VA benefits for service members. Can you tell me about the VA benefits that may be available to me during and after my service?[NEWLINE]agent: GI Bill and education benefits that help pay for school or any training you take.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a number to call if you have hearing loss?[NEWLINE]agent: You can call TTY 1-800-877-8339.[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible for me to get benefits if I am a technical member of the National Guard and Reserve?[NEWLINE]agent: Yes, you could be eligible and can find out which benefits you qualify for and when to apply and can learn about them through TAP briefing.[NEWLINE][BOUNDARY][NEWLINE]user: What services are available for home loans? |
superseg_train_4725 | user: Hi, could you tell me what information do I need to request the burial in a VA cemetery?[NEWLINE]agent: do you want information to apply?[NEWLINE]user: do not[NEWLINE]agent: do you have the discharge papers?[NEWLINE]user: Yes[NEWLINE][BOUNDARY][NEWLINE]user: If I sign the form on behalf of someone else, what should I do?[NEWLINE]agent: Among the things you should do are the following: Select box 33B on the form and provide your name, address, phone number, and email address in blocks 34-37 provide documents that show why the person requesting can t signal[NEWLINE][BOUNDARY][NEWLINE]user: What if I need help completing my application?[NEWLINE]agent: Call our toll free hotline at 877 - 222 - 8387. We are here Monday through Friday from 8:00 a.m. at 8:00 p.m. ET[NEWLINE][BOUNDARY][NEWLINE]user: What happens after I apply?[NEWLINE][BOUNDARY][NEWLINE]user: This reminds me of completing my application. What happens when my family member requests a burial for me?[NEWLINE]agent: We will need to confirm your pre-need eligibility determination based on the laws at the time.[NEWLINE][BOUNDARY][NEWLINE]agent: Find out what happens after requesting a pre-need eligibility determination[NEWLINE]user: Where can I find out the status of my application regarding the pre-need eligibility determination?[NEWLINE]agent: For more information, you can call 877 - 222 - 8387. We are here Monday through Friday from 8:00 a.m. at 8:00 p.m.[NEWLINE]user: What days can I call? |
superseg_train_4726 | user: What information do I need to request a burial in a VA cemetery?[NEWLINE]agent: do you want to apply for the service?[NEWLINE]user: yes[NEWLINE]agent: the first is the Social Security Number and Date and place of birth[NEWLINE][BOUNDARY][NEWLINE]user: Ok, who can I call to request the service?[NEWLINE]agent: please call 877 - 907 - 8585. We re here Monday through Friday, 8:00 a.m. to 5:30 p.m.[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to do to get burial details and gather all relevant information for the application to be approved?[NEWLINE]agent: Request gravesite memorials and burial honorsLearn more about military funeral honors[NEWLINE][BOUNDARY][NEWLINE]user: If I am the registered spouse, the legally recognized spouse, can I get help paying for burial costs?[NEWLINE]agent: you may be able to get financial help for burial and funeral costs. Find out how to apply for a Veterans burial allowance[NEWLINE]user: ok that's my case[NEWLINE]agent: you may be able to get financial help for burial and funeral costs. Find out how to apply for a Veterans burial allowance[NEWLINE][BOUNDARY][NEWLINE]user: I need more information |
superseg_train_4727 | user: Hi, I would like to know how to apply for Pre-Need Eligibility for Burial in a VA Cemetery?[NEWLINE]agent: You can apply right now online or you can also apply by filling out an application and mailing it.[NEWLINE][BOUNDARY][NEWLINE]user: I don't like applying online but am willing to apply by mail. What forms do I have to completed to apply by mail?[NEWLINE][BOUNDARY][NEWLINE]agent: If you want to apply by mail you will have to download the necessary forms, are you able to download forms?[NEWLINE]user: Yes I am able to download forms on my computer.[NEWLINE]agent: You will have to download VA Form 40-10007 in PDF format. Once you have downloaded the form you can complete it, print it and mail it.[NEWLINE]agent: Is the person you are applying for able to sign the necessary form?[NEWLINE]user: Yes he is able to sign the form.[NEWLINE]agent: If he is unable to sign the form for if the person is under 18 years old, or mentally unable to make decisions for himself or physically unable to sign the form a spouse, parent, or court-appointed representative may sign the form.[NEWLINE][BOUNDARY][NEWLINE]user: What if I have a question or need help while filling out the form?[NEWLINE]agent: If you need help or have a question you can call our toll-free number at 877-222-8387, Monday through Friday, 8:00 a.m. to 8:00 p.m ET.[NEWLINE][BOUNDARY][NEWLINE]user: What happens after I have applied?[NEWLINE][BOUNDARY][NEWLINE]user: That's helpful to hear. Do you happen to be familiar with VA national cemetery?? What if I change my mind and don't want to be buried in a national cemetery run by the Veterans Administration?[NEWLINE]agent: Your family members can make arrangements for your burial at a private cemetery even if we ve already sent you a pre - need decision letter. There s no need to contact VA about this change of plans.[NEWLINE][BOUNDARY] |
superseg_train_4728 | user: Hello there. Is there is any help you can give me about the process for a burial in a VA cemetery?[NEWLINE]agent: No problem. You need to know what will happens next after you apply for a pre-need eligibility determination.[NEWLINE]agent: Do you have enough information on this?[NEWLINE]user: Not really. I would like to know some more.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: It's there any way to get in contact with you through phone?[NEWLINE]agent: Of course. You can call to the 877-222-8387, from monday to friday, 8:00 a.m. to 8:00 p.m. ET.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any knowledge of National Cemetery Scheduling Office? Okay, what kind of details do I need to provide you with about this procedure?[NEWLINE]agent: You are going to need to provide information about the closest living relative of the deceased, as name and the relationship to the veteran.[NEWLINE][BOUNDARY][NEWLINE]user: That's all what I have to provide?[NEWLINE]agent: You also need to tell us if you like burial honors or memorial items, such as burial flag or a presidential memorial certificate.[NEWLINE][BOUNDARY][NEWLINE]user: Got it, it's there any phone number to contact you? |
superseg_train_4729 | user: Hello, I came here to find out what happens after I sent my application to you.[NEWLINE]agent: Then you came to the right place. Here you can find out what happens after you apply for a pre-need eligibility determination.[NEWLINE]agent: Would you like more details about this?[NEWLINE]user: Yes, please.[NEWLINE]agent: Then you can call 877-222-8387 for more information. We're here Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question for you about DIC eligibility for survivors of Blue Water Navy VIetnam Veterans. Tell me about there eligibility information?[NEWLINE]agent: Veterans who served on a Blue Water Navy vessel offshore of the Republic of Vietnam, or on another U.S. Navy or Coast Guard ship operating in the coastal waterways of Vietnam between January 9, 1962, and May 7, 1975, are now entitled to a presumption of service connection for illnesses related to Agent Orange exposure. This is a result of Public Law 116 - 23, also known as the Blue Water Navy Vietnam Veterans Act of 2019.[NEWLINE][BOUNDARY][NEWLINE]user: There's more to DIC eligibility details than meets the eye. I see what you mean. What do I do if I want to submit an application by mail?[NEWLINE]agent: You need to fill out an application for pre-need determination of eligibility for burial in a VA national cemetery VA Form 40-10007.[NEWLINE][BOUNDARY][NEWLINE]user: Alright. I'd also like to know additional information on what documents I need to know if I'm eligible for the DIC.[NEWLINE]agent: If the person was married, you ll also need the surviving spouse s status as Veteran, service member, or family member[NEWLINE][BOUNDARY][NEWLINE]user: Alright. I'd like to ask you another question. What if I want to be laid to rest in a state cemetery?[NEWLINE]agent: In that case you need to contact that specific cemetery ahead of time to find out about their pre-need program. Some state Veterans cemeteries require that you live in that state or have other rules around eligibility. You can apply for a pre-need determination of eligibility from VA and also from a state or tribal Veterans cemetery.[NEWLINE][BOUNDARY][NEWLINE]user: That's great to know. And how do you decide if you accept me or not?[NEWLINE]agent: We base our decision of whether or not you qualify for burial in a VA national cemetery on your service history or the service history of the Veteran or service member who's sponsoring your application for burial as a spouse, surviving spouse, or unmarried adult child.[NEWLINE][BOUNDARY][NEWLINE]user: My physical state doesn't let me sign a form, can someone else sign it for me?[NEWLINE]agent: Yes, if you are mentally unable to make decisions for yourself, sometimes this is called mentally incompetent, or physically unable to sign the form, a spouse, parent, or court-appointed representative may sign the form.[NEWLINE][BOUNDARY][NEWLINE]user: Alright. But I will get my spot at the graveyard, as soon as I qualify, right? |
superseg_train_4730 | user: I want to apply for a burial in a VA cemetery and I want to know what happens after I apply.[NEWLINE]agent: Have you applied for a pre-need eligibility determination?[NEWLINE]agent: If you have applied already, there is a delay in processing those because we have gotten so many of them.[NEWLINE]user: Is there any place where I can get more information about this later if I need it?[NEWLINE]agent: You can call 877-222-8387 for more information. It is available Monday through Friday, 8 a.m. to 8 p.m.[NEWLINE][BOUNDARY][NEWLINE]user: Okay thanks. I'd also want to know if what includes in my folder if I qualify for funeral benefits?[NEWLINE]agent: Your folder will include A letter telling you if you can be buried in a VA national cemetery. This is called your pre - need decision letter[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible for me to pick the graveyard I want to be buried in? Arlington is, in my opinion, the finest, and I would love to be buried there.[NEWLINE]agent: For that particular cemetery, you would need to call 977-907-8585 for more information regarding the qualifications to be buried there. The number is open from Monday through Friday, 8 a.m to 5:30 p.m., and Saturdays from 9 a.m. to 1 p.m.[NEWLINE]user: Good to know! Another question related to bury. so there is more still to do that has to happen to do it right?[NEWLINE]agent: Yes, a funeral director can help you with the needed information and documents[NEWLINE][BOUNDARY][NEWLINE]user: I have the form that I need to fill out, but how do I get to them. Can I mail it in? And am I supposed to sign it or do I have to get an officer or something to do it?[NEWLINE]agent: The person who is applying for the pre-need determination needs to sign it- that would be you. And you can mail the form in, yes.[NEWLINE][BOUNDARY][NEWLINE]user: How do they decide who is eligible to be buried in a VA cemetery?[NEWLINE]agent: It is based on your service history as a Veteran, or the service history of the person who is sponsoring you, if you are a spouse, surviving spouse, or unmarried adult child.[NEWLINE][BOUNDARY][NEWLINE]user: How far ahead do I need to apply for pre-need eligibility? |
superseg_train_4731 | user: What information do I need to apply to find out if I can be buried in a VA national cemetery?[NEWLINE]agent: Do you have your DD214 or other separation documents?[NEWLINE]user: I do.[NEWLINE]agent: You will need your social security number, your date and place of birth, your military status information such as discharge type, service dates and your exit rank as well as your DD214.[NEWLINE][BOUNDARY][NEWLINE]user: Does that information include burial in a tribal veterans cemetery?[NEWLINE]agent: This information is for VA national cemeteries. The other cemeteries provide their own information.[NEWLINE][BOUNDARY][NEWLINE]user: Got it. Another question that I have on the burial details and gather all related information. What do I have to do to get the application approved?[NEWLINE]agent: Request gravesite memorials and burial honorsLearn more about military funeral honors[NEWLINE][BOUNDARY][NEWLINE]user: If I am the registered spouse, the legally recognized spouse, can I get help paying for burial costs?[NEWLINE]agent: you may be able to get financial help for burial and funeral costs. Find out how to apply for a Veterans burial allowance[NEWLINE]user: ok that's my case[NEWLINE]agent: you may be able to get financial help for burial and funeral costs. Find out how to apply for a Veterans burial allowance[NEWLINE][BOUNDARY][NEWLINE]user: I need more information |
superseg_train_4732 | user: Hello I need information about Title VA 38 USC 1151[NEWLINE]agent: of course, If you suffered an additional disability or your existing injury or illness worsened while receiving VA medical care or participating in a VA program designed to help you find, obtain, or keep a job-[NEWLINE]user: no, my disability did not worsen while receiving VA medical care[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: but I'd like to know if I can get VA compensation[NEWLINE]agent: You may be able to obtain VA compensation if you suffered an additional disability or if your current disability worsened as a direct result of any of the reasons listed below and the additional disability was not a reasonably expected result or complication of treatment.[NEWLINE][BOUNDARY][NEWLINE]user: I still have a query about VA disability compensation. Is there some way for me to get a tax reduction, as a veteran through your program?[NEWLINE]agent: Thee is a monthly tax-free payment to veterans who got sick or injured during their service.[NEWLINE][BOUNDARY][NEWLINE]user: What had to happen during my active service time in order to make my disability valid for compensation?[NEWLINE]agent: For you to be eligible for compensation At least one of these must have directly led to an additional disability or your injury or illness to worsen: VA neglect or neglect, or VA medical or surgical treatment[NEWLINE][BOUNDARY][NEWLINE]user: Okay. Now, if I am unable to function and I'm qualified for VA Individual Unemployability. What kind of advantages am I eligible for?[NEWLINE]agent: you can have at least two benefits 1- for health care2- Indemnity payments[NEWLINE][BOUNDARY][NEWLINE]user: If I am a veteran and I suffered an additional disability while I was receiving VA medical care, would I be eligible to apply for compensation?[NEWLINE]agent: in that case you may be able to obtain compensation.[NEWLINE][BOUNDARY][NEWLINE]user: Who is covered in this program? |
superseg_train_4733 | user: Hello I need information about Title VA 38 USC 1151[NEWLINE]agent: did you have an additional disability or did your existing injury or illness worsen while receiving VA medical care?[NEWLINE]user: do not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Who is covered in this program?[NEWLINE]agent: this program is only for Veterans[NEWLINE][BOUNDARY][NEWLINE]user: What if I have a disability that isn't reported on the VA website but was induced when I was serving in the military?[NEWLINE]agent: You can check the website for further information, but you may qualify for compensation payments or other benefits[NEWLINE][BOUNDARY][NEWLINE]user: Okay. Should I compensate from VA under Title 38 U.S.C. 1151?[NEWLINE]agent: You may be able to obtain VA compensation if you suffered an additional disability or if your current disability worsened as a direct result of any of the reasons listed below and the additional disability was not a reasonably expected result or complication of treatment.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question, how can I get VA Disability Compensation and what kind of people can have a VA disability?[NEWLINE]agent: VA disability compensation offers a monthly tax-free payment to Veterans who got sick or injured while serving in the military and to Veterans whose service made an existing condition worse. You may qualify for VA disability benefits for physical conditions and mental health conditions that developed before, during, or after service.[NEWLINE][BOUNDARY][NEWLINE]user: there are better contracts that can be obtained with the VA. How to obtain these benefits?[NEWLINE]agent: You will need to file a disability compensation claim. When you apply, you will have to show that the additional disability occurred due to VA medical care or a VA program designed to help you find, get, or keep a job.[NEWLINE]agent: Do you want to know what to submit in the application? |
superseg_train_4734 | user: How do I get VA Title 38 USC 1151 benefits?[NEWLINE]agent: You ll need to file a claim for disability compensation[NEWLINE]agent: do you want to submit this application?[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I may still be able to get compensation[NEWLINE]agent: yes[NEWLINE][BOUNDARY][NEWLINE]user: Sure. Now I need to ask a clearing agent. Can I get disability benefits from the VA?[NEWLINE]agent: You may be able to get disability benefits if one of the situations below describes your experience.[NEWLINE]agent: One of these must be true[NEWLINE]user: yes tell me what are the requirements to be eligible[NEWLINE]agent: You spent more than 21 days in a VA hospital or other approved hospital for a service - connected disability[NEWLINE]user: yes i spent more than 21 days[NEWLINE][BOUNDARY][NEWLINE]user: Who s covered?[NEWLINE]agent: Veterans[NEWLINE][BOUNDARY][NEWLINE]user: How do I get these benefits? |
superseg_train_4735 | user: Hello I need information about How I get VA benefits Title 38 USC 1151[NEWLINE]agent: You will need to file a disability compensation claim. When you apply, you will have to show that the additional disability occurred due to VA medical care or a VA program designed to help you find, get, or keep a job. Find out how to file a disability compensation claim[NEWLINE]agent: Do you know what to do when you apply?[NEWLINE]user: do not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: What should I present in the claim?[NEWLINE]agent: You will have to show that the additional disability occurred due to VA medical care or a VA program designed to help you find, get, or keep a job.[NEWLINE]user: I'd like to know as well. What is the procedure for obtaining these advantages? Could you elaborate on the 100% rating and why it occurs?[NEWLINE]agent: Let's say your disability rating begins at 30%, and you need a surgery for complications. Since the doctor wouldn't know if the surgery was successful until a certain time has passed you would be given a temporary 100% disability rating for 3 months[NEWLINE]user: ok, what if I need 1 month and I'm good?[NEWLINE]agent: The temporary 100% rating may continue for 1 to 3 months depending on your case. You may be able to get an extension for up to 3 more months if your case is severe.[NEWLINE][BOUNDARY][NEWLINE]user: is there a scenario where someone can get benefits without surgery? |
superseg_train_4736 | user: Hello, I am here to figure out how I can get disability benefits.[NEWLINE]agent: In order to get these benefits, you'll need to file a claim for disability compensation. When you file, you'll have to show that the added disability happened because of VA medical care or a VA program designed to help you find, get, or keep a job.[NEWLINE]agent: Do you want to file a claim?[NEWLINE]user: No, at least not now.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I've read that if my disability was caused by unexpected complications, it can qualify me for a benefit. Is that correct?[NEWLINE]agent: Yes. One example would be if VA carelessness or negligence led directly to an added disability or to your injury or disease getting worse.[NEWLINE]user: I just remembered to inquire about my eligibility for VA disability compensation. What must be true in order for me to be eligible for VA disability?[NEWLINE]agent: Did you serve on active duty, active duty for training, or inactive duty training?[NEWLINE]user: Yes, I served active duty.[NEWLINE]agent: Do you have a disability rating for your service-connected condition?[NEWLINE]user: No, I do not have a disability rating at this time. |
superseg_train_4737 | user: I need information about the VA Title 38 U.S.C. 1151 claim.[NEWLINE]agent: I can help you with that. Have you suffered a disability or had an existing injury/disease get worse while getting VA medical care?[NEWLINE]user: No, but my husband has.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How do I help my husband get benefits?[NEWLINE]agent: First you will need to file a claim for disability compensation that shows the added disability occurred while receiving VA medical care or through a VA program designed to help vets find work.[NEWLINE]agent: Have you filed a disablity compensation claim?[NEWLINE]user: Yes, we have.[NEWLINE]agent: Excellent. Make sure to show the added disability in your claim, if you have not yet done so.[NEWLINE][BOUNDARY][NEWLINE]user: I forgot to inquire about a VA hospital or a VA-approved hospital. Is it possible for me to receive VA disability benefits?[NEWLINE]agent: You may be able to get disability benefits if one of the situations below describes your experience[NEWLINE]user: what are the requirements to be eligible[NEWLINE]agent: You spent more than 21 days in a VA hospital or other approved hospital for a service - connected disability[NEWLINE]user: yes i spent more than 21 days in a VA hospital[NEWLINE][BOUNDARY][NEWLINE]user: How do I get these benefits?[NEWLINE]agent: you ll need to give us your hospital discharge summary showing the length and cause of your hospital stay.[NEWLINE]user: After i got out of the hospital |
superseg_train_4738 | user: Hello, I am here to learn a few things about compensation for veterans. Would be great if you help me out.[NEWLINE]agent: Gladly. Have you suffered an added disability or your existing injury or disease got worse while you were getting VA medical care or taking part in a VA program designed to help you find, get, or keep a job?[NEWLINE]user: No, I haven't.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How can I receive compensation?[NEWLINE]agent: You'll need to file a claim for disability compensation.[NEWLINE]agent: Do you want to file a claim?[NEWLINE]user: Yes, but I don't know how.[NEWLINE]agent: In order to file a claim, you'll have to show us that the added disability happened because of VA medical care or a VA program designed to help you find, get, or keep a job.[NEWLINE]user: Got it. Another question about the disability compensation, what are the additional forms I need to submit?[NEWLINE]agent: An Application for Annual Clothing Allowance VA Form 10 - 8678 Download VA Form 10 - 8678 PDF[NEWLINE]agent: To get your yearly payment,p [30] you ll need to qualify by August 1 of that year.[NEWLINE]user: no[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: You may be able to get more than one payment if you meet at least one of the requirements listed below. [32] At least one of these must be true :p [33] You have more than one prosthetic or orthopedic device[NEWLINE]agent: You have more than one prosthetic or orthopedic device?[NEWLINE]user: no[NEWLINE]agent: You have more than one skin medicine?[NEWLINE]user: no[NEWLINE]agent: Your device or skin medicine affects more than one type of clothing?[NEWLINE]user: yes |
superseg_train_4739 | user: Can you please explain to me what benefits are included under VA Title 38 U.S.C. 1151?[NEWLINE]agent: Has an existing injury or disease become worse while you were getting VA medical care?[NEWLINE]user: No my injury has not gotten worse.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: If I need to get these benefits how would I go about applying for them?[NEWLINE]agent: You will need to file a claim for disability compensation. You will have to show that the added disability happened because of VA medical care or a VA program designed to help you find, get, or keep a job.[NEWLINE]user: How do I get these benefits?[NEWLINE]agent: You will need to file a disability compensation claim. When you apply, you will have to show that the additional disability occurred due to VA medical care or a VA program designed to help you find, get, or keep a job.[NEWLINE][BOUNDARY][NEWLINE]user: What are the requirements for me to get compensation from VA?[NEWLINE]agent: To get compensation from VA if you suffered an added disability or your existing disability got worse as the direct result of one of the reasons mentioned and that the added disability wasn't a reasonably expected result or complication of treatment.[NEWLINE]user: What are the requirements for VA disability benefits in order to receive benefits?[NEWLINE]agent: benefits if you meet both of the requirements listed below[NEWLINE][BOUNDARY][NEWLINE]user: If I qualify what kind of benefits would I be entitled to?[NEWLINE]agent: If you qualify you will be compensated in accordance with your particular case.[NEWLINE][BOUNDARY][NEWLINE]user: What are the requirements for me to get compensation from VA? |
superseg_train_4740 | user: I need more information about the available resources[NEWLINE]agent: VA health care copay ratesView our current copay rates for different types of care, tests, and medications[NEWLINE][BOUNDARY][NEWLINE]agent: What other VA benefits and services can I have?[NEWLINE]user: Yes i would like to know[NEWLINE]agent: Disability compensation pay Learn how to file a claim for disability compensation and manage your disability benefits[NEWLINE][BOUNDARY][NEWLINE]user: How do I schedule the appointment?[NEWLINE][BOUNDARY][NEWLINE]user: VA appointments online is also something I'd like to know. What if I have additional inquiries?[NEWLINE]agent: You can get answers to your questions about these tools on our My HealtheVet web portal. Read the VA Dating FAQ[NEWLINE][BOUNDARY][NEWLINE]agent: Schedule and view your VA appointmentsFind out how to schedule an appointment by phone, online, or through Secure Messaging[NEWLINE]user: How has this appointment worked?[NEWLINE]agent: there is the program Manage your health and benefits[NEWLINE][BOUNDARY][NEWLINE]user: how is the mental health service[NEWLINE]agent: Mental health servicesFind out how to access VA mental health services for posttraumatic stress disorder PTSD, psychological effects of military sexual trauma MST, depression, grief, anxiety, and other needs[NEWLINE][BOUNDARY][NEWLINE]user: how are the burial benefits? |
superseg_train_4741 | user: health care[NEWLINE]agent: VA health care covers you for regular checkups with your primary care provider and appointments with specialists. You can access Veterans health care services like home health and geriatric care.[NEWLINE][BOUNDARY][NEWLINE]user: can I get help if I am homeless?[NEWLINE]agent: We offer many services that may help you including free health care. We can also help you connect with resources in your community[NEWLINE][BOUNDARY][NEWLINE]user: I would like to know all the services that you provide. Is there a program for the children of women who served in Vietnam?[NEWLINE]agent: Sure. Are you biological child of one of these women?[NEWLINE]user: No, i'm not.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: <zCan i qualify for the tricare program?[NEWLINE]agent: Yeah, you may qualify for that program.[NEWLINE][BOUNDARY][NEWLINE]user: What about the camp lejeune program? |
superseg_train_4742 | user: I have health care through the VA and I would like more information about it.[NEWLINE]agent: What kind of information are you looking for? We can provide information on how to get health services, what those services cost, and more.[NEWLINE][BOUNDARY][NEWLINE]agent: I can also give you information on additional services that the VA offers, if that is what you are looking for?[NEWLINE]user: No, I don't want to learn about other services today. I want to know about the health care.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Well, I recently became homeless and I don't know if I can afford health care now. I don't know what to do![NEWLINE]agent: We may be able to help you to get free health care and possibly free limited dental care. We can also help you connect with local resources like shelters.[NEWLINE][BOUNDARY][NEWLINE]user: Does the health care only cover checkups or could I see a specialist if I need it?[NEWLINE]agent: VA health care also covers specialist appointments.[NEWLINE][BOUNDARY][NEWLINE]user: How do I find out more about what it covers?[NEWLINE]user: I also need to find out more information regarding the VA health care that it covers. So, how can I get this non-VA community provider prescription filled then?[NEWLINE]agent: You can get the non-VA community provider prescription filled if you meet all the requirements.[NEWLINE]agent: I can help you with that. Was there anything specific you wanted to know about coverage of?[NEWLINE][BOUNDARY][NEWLINE]user: What if I need to communicate with someone but don't want anyone else to know? I just feel overwhelmed sometimes and need to talk to someone, but my family doesn't get it, you know? |
superseg_train_4743 | user: I need more information on VA health care[NEWLINE]agent: We can definitely help you with managing your health and VA benefits. Can I answer any questions for you?[NEWLINE][BOUNDARY][NEWLINE]agent: We can also give you information on additional VA benefits and services if you want.[NEWLINE]user: Yes, I would like as much information as I can get about it. I need all the help I can get![NEWLINE]agent: What benefits would you like to learn about first? Do you need information about disability compensation?[NEWLINE][BOUNDARY][NEWLINE]user: I see what you mean. I'd like to ask you another question, the VA document. I don't see any of the documents I sent to VA as evidence. Are you able to assist me?[NEWLINE]agent: Yes, of course.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any idea what a personal health record is? I believe the first question I have is whether or not I can obtain my VA medical records.[NEWLINE]agent: You can set up your VA medical records, also called "VA Blue Button," online and be able to download your own reports and be able to share them with your VA and non-VA doctors.[NEWLINE][BOUNDARY][NEWLINE]user: What if you are a family member? Regarding VA health care benefits?[NEWLINE]agent: you may qualify for health care benefits and other caregiver support through the Program of Comprehensive Assistance for Family Caregivers[NEWLINE][BOUNDARY][NEWLINE]user: This makes me think of health and benefits. Can I even see the results of my tests?[NEWLINE]agent: Yes! You can view them, download, or print them.[NEWLINE][BOUNDARY][NEWLINE]user: OK, and with my VA health care, what kind of doctors are covered? Can I get checkups?[NEWLINE]agent: You can get checkups with a primary care provider, and also see specialists if you need further health care.[NEWLINE][BOUNDARY][NEWLINE]user: This all sounds good. I am glad that I applied for it. What do I do next? |
superseg_train_4744 | user: I was curious about copays[NEWLINE]agent: You can view our current copay rates for different types of care, tests, and medications to satisfy your curiosity[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like information on other services and benefits?[NEWLINE]user: yes, got anything on disability[NEWLINE]agent: We can help you learn how to file a claim for disability compensation and how to manage your disability benefits[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask you a benefit-related question. Why do I have to keep this information up to date for my beneficiaries?[NEWLINE]agent: You should keep information about your beneficiaries up to date. This will make it easier for your family members to file a claim in their time of need.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any knowledge of VA health care? What health-care benefits does the VA provide?[NEWLINE]agent: You are covered for regular checkups with your primary care provider and appointments with specialists like cardiologists, gynecologists, and mental health providers[NEWLINE][BOUNDARY][NEWLINE]user: I have one more question about the medical benefits package. Is it necessary for me to be enrolled in VA health insurance in order to use the services?[NEWLINE]agent: Yes, you need to be enrolled in VA health care, and you will need to have received care from us within the past 24 months to use VA urgent care.[NEWLINE][BOUNDARY][NEWLINE]user: What resources and programs do you offer? If I am homeless and have to move around, am I still covered?[NEWLINE]agent: Yes, we offer many programs and services that may help including free health care. We can also help you connect with resources in your community, like homeless shelters or faith-based organizations.[NEWLINE][BOUNDARY][NEWLINE]user: do you have a wellness program?[NEWLINE]agent: Yes, we have Veterans programs for health and wellness[NEWLINE][BOUNDARY][NEWLINE]user: who do we talk to if we need help with a problem?[NEWLINE]agent: If you are a Veteran in crisis you can talk to our Veterans Crisis Line responders for confidential help. Many of them are Veterans themselves. This service is free and available 24/7.[NEWLINE][BOUNDARY][NEWLINE]user: do you have home care services? |
superseg_train_4745 | user: Hello, I came here looking for more information about health care for veterans[NEWLINE]agent: Then you're in the right place. On our page you can view our current copay rates for different types of care, tests, and medications.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know more about other VA benefits and services?[NEWLINE]user: Yes, please go ahead.[NEWLINE]agent: Gladly. We can help you learn how to file a claim for disability compensation and manage your disability benefits, for example.[NEWLINE][BOUNDARY][NEWLINE]user: perfect I see from what you tell me that if you can help me solve my problem. ok where do i find the agency?[NEWLINE]agent: Find your state s Veterans agency[NEWLINE]user: That sounds useful. But tell me, if I want to update my health benefits information, what form do I need for that?[NEWLINE]agent: To update your health benefits information, you'll need VA Form 10-10EZR.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question for veterans disability benefits, how do I verify the status of my VA claim?[NEWLINE]agent: Check your VA claim or appeal statusTrack the status of your disability claim or appeal.[NEWLINE][BOUNDARY][NEWLINE]user: Thank you; I'll go ahead and download and print that form. Can you tell me anything about veterans' health care in general?[NEWLINE]agent: Of course. With VA health care, you're covered for regular checkups with your primary care provider and appointments with specialists like cardiologists, gynecologists, and mental health providers. You can access Veterans health care services like home health and geriatric elder care, for example.[NEWLINE][BOUNDARY][NEWLINE]user: What if I'm a female veteran?[NEWLINE]agent: In that case, you can ask for the Women Veterans Program Manager.[NEWLINE][BOUNDARY][NEWLINE]user: That's great. I support Feminism where I can. By the way, I have question about payments. Can I pay my copay online somehow?[NEWLINE]agent: Yes, you can pay your VA copay securely online, by phone or mail, or in person and find out what to do if you're struggling to make payments.[NEWLINE][BOUNDARY][NEWLINE]user: Perfect. Now, I have this friend of mine who served with me and he lost his house due to a mortgage he can't pay. He's about to become homeless. Can you do something for him, please? |
superseg_train_4746 | user: can you give me details of VA health care[NEWLINE]agent: About VA health benefitsLearn how VA health care works and which Veterans health care services we cover[NEWLINE][BOUNDARY][NEWLINE]user: I need more information and resources.[NEWLINE]agent: VA health care copay ratesView our current copay rates for different types of care, tests, and medications[NEWLINE][BOUNDARY][NEWLINE]agent: What other VA benefits and services can I get?[NEWLINE]user: I don't need that information[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: After the request, what should I do?[NEWLINE]agent: After you applyFind out when to expect a decision on your application, and what to do next[NEWLINE][BOUNDARY][NEWLINE]user: But what are the requirements I must meet? It's pointless for me to apply if my application is denied because of that.[NEWLINE]agent: Are you signed up for VA health care?[NEWLINE]user: No.[NEWLINE]agent: Are you signed up for our Civilian Health and Medical Program also called CHAMPVA, a health insurance program for dependents of Veterans?[NEWLINE]user: Yes, I've been in champva for a while now. |
superseg_train_4747 | user: What is some information I can find out about VA health care?[NEWLINE]agent: You can learn about VA health benefits and how VA health care works and which Veterans health care service we will cover.[NEWLINE]user: How do I apply for VA health care online?[NEWLINE]agent: You can apply online with VA Form 10-10EZ.[NEWLINE][BOUNDARY][NEWLINE]user: Where should I go to find out about VA health care if I have already applied online with VA Form 10-10EZ?[NEWLINE]agent: Go to the nearest VA medical center or clinic. Bring a signed VA Form 10 - 10EZ Application for Health Benefits with you. Find a VA medical center or clinic near you[NEWLINE][BOUNDARY][NEWLINE]user: What should I do to update my personal information?[NEWLINE]agent: unHGqS7r[NEWLINE]user: and what kind of attention do they offer?[NEWLINE]agent: If you need community care in a nursing home, home care, adult day care, geriatric evaluation, or respite care, you may need to complete a Request for VA Extended Care Services Form 10 - 10EC....[NEWLINE][BOUNDARY][NEWLINE]user: and where should i fill out my application in person?[NEWLINE]agent: To fill out your application in person, survey the nearest Veterans Medical Center in this league: Find the Veterans Center or Clinic closest to you OR you can help through your state's Department of Veterans. s Find your state's Veterans Department...[NEWLINE][BOUNDARY][NEWLINE]user: and what request should i bring? |
superseg_train_4748 | user: Good evening, I was wondering what can i do to get some health care from you? I'm a veteran.[NEWLINE]agent: At first, you need to know what kind of health care services for Veterans we can cover, and for that, you'll also need to know how the system works.[NEWLINE][BOUNDARY][NEWLINE]user: Umm, i guess knowing eases other things, huh?. Oh, well. I'll get into that later. Look, suppose i want to manage my benefits online, what could i find?[NEWLINE]agent: For example, you ca find how to refill and track your Veterans prescriptions, aside to do so online.[NEWLINE][BOUNDARY][NEWLINE]user: I have another benefit issue. That is fantastic. What advantages can you offer me as the primary caregiver?[NEWLINE]agent: You may receive caregiver education and training or a monthly stipend payment, for example.[NEWLINE]user: Does it actually matter if I'm the primary caregiver? What is the difference between primary and secondary caregivers?[NEWLINE]agent: Your Veteran can appoint 1 primary main caregiver and up to 2 secondary caregivers people who serve as backup support to the primary caregiver when needed. Your benefits will depend on whether you re the primary caregiver or a secondary caregiver.[NEWLINE][BOUNDARY][NEWLINE]user: I get that. So do I qualify for the benefits of this program?[NEWLINE]agent: You'll qualify for this program based on your Veteran s qualifications. You may be eligible if the Veteran you're caring for meets the requirements.[NEWLINE]user: Ok, what are those requirements?[NEWLINE]agent: Does the Veteran have a serious injury including traumatic brain injury, psychological trauma, or other mental disorder that was caused or made worse by their active-duty service on or after September 11, 2001?[NEWLINE]user: No, his injuries were caused before 2001. |
superseg_train_4749 | user: What if I don t have VA health benefits?[NEWLINE]agent: you can receive attention if you meet some requirements[NEWLINE]user: which are the requirements?[NEWLINE]agent: If you ve served in a combat zone, get free private counseling, alcohol and drug assessment, and other support at one of our 300 community Vet Centers[NEWLINE][BOUNDARY][NEWLINE]user: How do I do with someone now if it is an emergency[NEWLINE]agent: Call 911 or Go to the nearest emergency room[NEWLINE][BOUNDARY][NEWLINE]user: Can you please explain the services you provide that can help?[NEWLINE]agent: We have specially trained coordinator to prevent suicide, also he bring advice to the veterans and their families about the reajust to life at home after return from a combat zone, and also, we bring help to get access to benefits for disability payments, job training, home loans and more.[NEWLINE][BOUNDARY][NEWLINE]user: That's great. It's a very complete help. There are is also help for the relatives, right?[NEWLINE]agent: Yes, through the coaching into care site, we bring tips for spouses, parents and family member to help the veterans.[NEWLINE]user: In case is needed, is possible to speak with any coach in person? |
superseg_train_4750 | user: I need help getting VA health care for PTSD[NEWLINE]agent: We can help, the VA health care program covers PTSD health services.[NEWLINE]agent: Would you like more help accessing these services?[NEWLINE]user: Yes, please[NEWLINE]agent: Okay, to use these services you must first apply for VA health care. We can help you apply for health care[NEWLINE][BOUNDARY][NEWLINE]user: by the way, do you know about the VA mental health program, could you give me information about it or do you have a contact number? I'm interested.[NEWLINE]agent: Yes. They are also able to help and support you.[NEWLINE][BOUNDARY][NEWLINE]user: ok ok, now how can I contact someone right now to request help?[NEWLINE]agent: You can talk with our Veterans Crisis Line responders for private free help. Many of them are Veterans and are available 24/7.[NEWLINE][BOUNDARY][NEWLINE]user: On a note related to applying for VA health care, what will happen next? Will I qualify for benefits?[NEWLINE]agent: You will then find out what to do next after the decision is made.[NEWLINE][BOUNDARY][NEWLINE]user: I see, another question, can I get disability benefits or other VA benefits if I have PTSD linked to military service?[NEWLINE]agent: Yes, if you have PTSD linked to your military service you may be able to get disability benefits. We can help you find out if you can get disability benefits.[NEWLINE][BOUNDARY][NEWLINE]user: I don't have health benefits, but I was in combat when in the military. so what should I do for help?[NEWLINE]agent: You can get free counseling and support at one of our 300 community Vet Centers. We can help you locate a Vet Center near you.[NEWLINE][BOUNDARY][NEWLINE]user: I haven't used the PTSD help before so where do I start? |
superseg_train_4751 | user: Hello. I'm a doing a research, and I was wondering if you could help me with information about the post traumatic stress disorder for veterans?[NEWLINE]agent: Sure thing. We can help any veteran no matter how much time if he has been home, it's never too late to get counseling or treatment, to manage any symptoms and keep them from getting worse.[NEWLINE][BOUNDARY][NEWLINE]user: Thank you, that's very kind of you. What can I do, if I need to talk to someone right now?[NEWLINE]agent: First we would like to know, are you a veteran or are concerned about one?[NEWLINE]user: Yes, I'm a veteran, but also I'm concerned about others veterans I know.[NEWLINE]agent: It's alright, no problem. In that case you can contact with our caring and qualified veterans crisis line responders for confidential help, many of them are veterans themselves, this is a private, free and 24/7 available service you can use.[NEWLINE][BOUNDARY][NEWLINE]user: Got it. Another question about mental health services, are there resources and support outside VA?[NEWLINE]agent: You can also get support from resources offered by other government departments and community organizations outside of VA[NEWLINE]agent: are there Resources and support outside VA[NEWLINE]user: visit the Military OneSource website or call 800 - 342 - 9647 anytime, day or night.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Is there a hotline to contact? |
superseg_train_4752 | user: I need help. How do I access services for PTSD?[NEWLINE]agent: The VA health care program does cover PTSD health services.[NEWLINE]user: That is good, I have heard that. How do I access them?[NEWLINE]agent: You will first need to apply for VA Health Care.[NEWLINE][BOUNDARY][NEWLINE]user: I don't know that I can wait. I need help now. How can I get help right now?[NEWLINE]agent: I am sorry that you are struggling, I suggest calling 911 or going to the closest ER if you are considering harming yourself.[NEWLINE][BOUNDARY][NEWLINE]user: Do you know what happens to me if I am at risk of homelessness? What if I am homeless, how do I get help?[NEWLINE]agent: We actually offer programs and services that can help such as free health care and in some instances free limited dental care and we can help link you with resources in your community like homeless shelters.[NEWLINE][BOUNDARY][NEWLINE]user: How can I find out about my refills on my VA prescriptions?[NEWLINE]agent: You can refill and track your VA prescriptions online and track your shipment there too.[NEWLINE][BOUNDARY][NEWLINE]user: How do I get care for special needs and conditions? |
superseg_train_4753 | user: Hi there. I'm a veteran but I don't have any health care benefits, can I still have access to PTSD treatment?[NEWLINE]agent: That's not a problem at all, as a veteran, you may have access to get care.[NEWLINE]agent: Have you served in a combat zone?[NEWLINE]user: No, I haven't do it.[NEWLINE]agent: Are you homeless or in risk of becoming homeless?[NEWLINE]user: Yes, I'm in risk of lose my house.[NEWLINE]agent: In that case you should look for information related to veterans who are homeless.[NEWLINE]user: May I ask another question about the VA medical center or clinic? Where can I get medical attention in person?[NEWLINE]agent: You should visit your nearest VA medical center or clinic and bring a signed application for health benefits VA form 10-10EZ.[NEWLINE][BOUNDARY][NEWLINE]user: I want to know how do I get help if I'm homeless or at risk of becoming homeless? What if I'm a woman who has served in the military?[NEWLINE]agent: In that case, you can ask for the Women Veterans Program Manager.[NEWLINE][BOUNDARY][NEWLINE]user: . I'd like to ask you another question. for the prevention of PTSD Is there any PTSD-related compensation for my military service?[NEWLINE]agent: Do you have symptoms of PTSD related to injuries during your military service?[NEWLINE]user: I'm not really sure if I have symptoms related to those reasons.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Please. Where can I found more information and support? |
superseg_train_4754 | user: I want information on how I can get benefits for PTSD[NEWLINE]agent: Do you have symptoms of PTSD and suffered a serious injury, personal trauma, sexual trauma, or were threatened with injury, sexual assault, or death while serving in the military?[NEWLINE]user: none of that[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Is there somewhere else I can get information on PTSD and such?[NEWLINE]agent: You can look at our, Understanding PTSD and PTSD Treatment, booklet for more about PTSD symptoms and treatment. It is available in PDF format. You can also go to our National Center for PTSD website for information about PTSD treatment and support.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask you another question for health-care services provided by the VA. Could you also assist me with my benefits?[NEWLINE]agent: Yes, we can help you manage your benefits[NEWLINE]user: I just remember to ask about PTSD. what if I ever get into a moment when I really really need help?[NEWLINE]agent: You should call 911 or go to the nearest emergency room[NEWLINE][BOUNDARY][NEWLINE]user: I just remember asking about benefits. What is the hotline number for SAMHSA?[NEWLINE]agent: No problem. Call 1800 - 662-HELP 800 - 662 - 4357.[NEWLINE][BOUNDARY][NEWLINE]user: 'd really like to learn more about PTSD therapy. Do you believe the therapy would be beneficial to me?[NEWLINE]agent: Whether you just returned from a deployment or have been home for some years, it is never too late to get help for posttraumatic stress disorder. Counseling or treatment can help you manage your symptoms and keep them from getting worse.[NEWLINE][BOUNDARY][NEWLINE]user: but I don't think there are VA places near me to help so where can I get help? |
superseg_train_4755 | user: Hello there, Would you help me with some information related with PTSD treatment?[NEWLINE]agent: Yes, we are here to give you the best help we can. It's never too late to get help for posttraumatic stress disorder.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to talk with someone right now?[NEWLINE]user: Thanks. No, not yet. I'm looking just for information.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know which are the services provided by the VA for PTSD?[NEWLINE]user: I know some of them.[NEWLINE][BOUNDARY][NEWLINE]agent: Have you used any of the 200 PTSD treatment programs we have across the country?[NEWLINE]user: Yes, I have. But I'm looking for even more information.[NEWLINE]agent: No problem. We have 1-to-1 mental health assessment and testing to figure out if you have PTSD. Also treatment for PTSD and 1-to-1 psychotherapy also called talk therapy.[NEWLINE][BOUNDARY][NEWLINE]user: Do you also know about this - treatment for PTSD. Is mental health care free?[NEWLINE]agent: Get free mental health care for a year after separation no matter your discharge status, service history, or eligibility for VA health care[NEWLINE][BOUNDARY][NEWLINE]user: I would like to know what the form is to be able to comply with the requirements. That is great. Is there a specific time when I need to ask for help? |
superseg_train_4756 | user: Will treatment help my PTSD after I return from deployment?[NEWLINE]agent: Yes, treatment for PTSD is helpful even after 40 years of being home or when you first return from deployment; it is never too late to get help.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know how to talk to someone if you are a Veteran in crisis?[NEWLINE]user: yes, someone told me who to contact.[NEWLINE]agent: Are you a Veteran in crisis or have concerns about another Veteran.[NEWLINE]user: yes, I am a Veteran in crisis.[NEWLINE]agent: You can connect with out caring and qualified Veteran Crisis Line responders for secure help 24/7 and a lot of the responders are Veterans themselves.[NEWLINE][BOUNDARY][NEWLINE]user: I got it. Another question I have, I don't really like making calls so I wanted to know. Are there websites to visit for support?[NEWLINE]agent: visit the Military OneSource website or call 800 - 342 - 9647 anytime, day or night[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask you another question about the National Center. Is your PTSD National Center well-informed?[NEWLINE]agent: Yes, our National Center for PTSD is a reknowned world leader in PTSD research, education, and treatment.[NEWLINE][BOUNDARY][NEWLINE]user: There's something more to know about applying. What is the best document to download for the application? |
superseg_train_4757 | user: can you give me details of VA women s health services[NEWLINE]agent: are you a veteran woman?[NEWLINE]user: yes[NEWLINE]agent: you re part of the fastest - growing group within our Veteran population. And we re dedicated to meeting your health care needs.[NEWLINE][BOUNDARY][NEWLINE]user: If I am currently enrolled for VA medical care?[NEWLINE]agent: contact your VA medical center and ask for the provider s phone number.[NEWLINE][BOUNDARY][NEWLINE]user: OK thank you. I would also like to find out how to access VA services for MST?. Can I get help through VA mental health services?[NEWLINE]agent: Yes. They are also able to help and support you.[NEWLINE][BOUNDARY][NEWLINE]user: Since I am not able to work at this time, am I eligible for financial help?[NEWLINE]agent: Yes. You can apply for disability compensation.[NEWLINE][BOUNDARY][NEWLINE]user: How do I sign up for counseling? |
superseg_train_4758 | user: How can I get help related to sexual trauma?[NEWLINE]agent: you re a Veteran who has experienced MST?[NEWLINE]user: yes[NEWLINE]agent: you can get help through VA. You don t need to have a service - connected disability rating, and you may be able to get MST - related care even if you don t qualify for other VA services. You also don t need to have reported the MST or have other proof that it happened. Learn more about support for MST[NEWLINE][BOUNDARY][NEWLINE]user: You've got it. Another question about VA health-care benefits: As a Veteran, I'm supposed to be able to get care, right?[NEWLINE]agent: Yes, you may still be able to get care.[NEWLINE]agent: Are you currently homeless or at the risk of becoming homeless?[NEWLINE]user: Yes, I'm at risk.[NEWLINE]agent: Then you should visit our website to learn about VA programs for Veterans who are homeless, to learn about our homelessness programs and to contact the National Call Center for Homeless Veterans at 877-424-3838 for help 24 hours a day, 7 days a week.[NEWLINE]user: Will do. But let's get back to what you first talked about. The counseling at a local Vet Center is free of charge for me, yes?[NEWLINE]agent: Correct. You can get free private counseling, alcohol and drug assessment and other support at one of our 300 community Vet Centers, provided that you are a Veteran.[NEWLINE][BOUNDARY][NEWLINE]user: That's great. And outside of that, where could I find more information? |
superseg_train_4759 | user: What if I don t have VA health care benefits?[NEWLINE]agent: you don t have VA health care benefits?[NEWLINE]user: not[NEWLINE]agent: you re not sure what health benefits you may have earned?[NEWLINE]user: not[NEWLINE]agent: you ve served in a combat zone[NEWLINE]user: not[NEWLINE]agent: you re homeless or at risk of becoming homeless?[NEWLINE]user: yes[NEWLINE]agent: Visit our website to learn about VA programs for Veterans who are homeless. Learn about our homelessness programss Contact the National Call Center for Homeless Veterans at 877 - 424 - 3838 for help 24 hours a day, 7 days a week.[NEWLINE][BOUNDARY][NEWLINE]user: One thing about if you're an eligible American Indian or Alaska Native Veteran. What would I do online now that I've signed up for the VA health care program?[NEWLINE]agent: You can manage your VA health care benefits online.[NEWLINE][BOUNDARY][NEWLINE]user: How can I get VA health care benefits if I joined the military after October 16, 1981? |
superseg_train_4760 | user: What is the ways I can get help related to sexual trauma?[NEWLINE]agent: Are you a Veteran who has experienced MST?[NEWLINE]user: No, I have not experience MST.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Where is it that I can find more information and support?[NEWLINE]agent: Some other help is through our women's health website and it will tell you how we help women Veterans stay well. Also, we have a Center for Women Veterans website that tells you about health care and other benefits and programs available for women Veterans.[NEWLINE][BOUNDARY][NEWLINE]user: That would be fantastic. I couldn't think of a good way to describe this to my mom. But there's another issue: I'm deafeningly deafeningly deafeningly deafeningly deaf Is there a phone number I should dial in that situation?[NEWLINE]agent: Of course. Simply call TTY: 1-800-877-8339.[NEWLINE][BOUNDARY][NEWLINE]user: Also, to be able to explain the other problem I have. How can I contact a VA healthcare provider?[NEWLINE]agent: You can reach a VA health care provider at your local VA medical center by 24 hours a day; 7 days a week.[NEWLINE]user: Perhaps an irrelevant concern concerning a health-care provider now. What if I don't live near a VA medical center or clinic?[NEWLINE]agent: The good news is that our mental health providers can counsel you over the phone which we call telemental health care.[NEWLINE]user: One more concern about the telephone care. What do you think the provider will answer on the phone?[NEWLINE]agent: The provider will answer any questions and help you by giving you advice on health concerns.[NEWLINE][BOUNDARY][NEWLINE]user: How am I supposed to access women's health care service provided by the VA? |
superseg_train_4761 | user: sdgfgf[NEWLINE]agent: No problem. First let me ask you. You don't have any kind of VA health benefits?[NEWLINE]user: that's right. I don't have any benefit.[NEWLINE]agent: Alright, no problem. If you don't have any benefit, as a veteran you may apply for them.[NEWLINE][BOUNDARY][NEWLINE]user: Where will I get a free mental health care for a year regardless of my discharge status, service history, or for VA health care eligibility?[NEWLINE]agent: you can call 1 - 800 - 877 - 8339[NEWLINE][BOUNDARY][NEWLINE]user: are there Resources and support outside VA[NEWLINE]agent: You can also get support from resources offered by other government departments and community organizations outside of VA[NEWLINE]agent: are there Resources and support outside VA[NEWLINE]user: visit the Military OneSource website or call 800 - 342 - 9647 anytime, day or night.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Is there a hotline to contact? |
superseg_train_4762 | user: I need medical care but don't have benefits and wanted to see what I can do[NEWLINE]agent: You don't have VA health care benefits?[NEWLINE]user: no VA and no nothing else[NEWLINE]agent: Do you know what health benefits you may have earned?[NEWLINE]user: no[NEWLINE]agent: Have you served in a combat zone?[NEWLINE]user: yes I have[NEWLINE]agent: You can get free counseling and other support at one of our 300 community Vet Centers. We can help you find a Vet Center near you[NEWLINE][BOUNDARY][NEWLINE]user: I also need more information on resources outside of VA and is there support for mental abuse?[NEWLINE]agent: The Substance Abuse and Mental Health Services Administration SAMHSA SAMHSA offers free, confidential help with treatment referral and information services for individuals and families facing mental health and/or substance use disorders[NEWLINE][BOUNDARY][NEWLINE]user: Is the mental healthcare free? |
superseg_train_4763 | user: I want to know what my options are as a female vet if I don't have VA benefits[NEWLINE]agent: So you don't have VA health care benefits?[NEWLINE]user: yeah, don't have it[NEWLINE]agent: You may still be able to get health care[NEWLINE][BOUNDARY][NEWLINE]user: Another point to consider is the care of veterans. What would you do to assist me?[NEWLINE]agent: We provide many options for Veterans seeking treatment for substance use problems ranging from unhealthy alcohol use to life-threatening addiction. The services we offer you depend on your specific needs.[NEWLINE][BOUNDARY][NEWLINE]user: I've served in Operation Enduring Freedom and have a problem with alcohol. Who should I contact?[NEWLINE]agent: In that case, call your local VA medical center, and ask to speak to the OEF coordinator.[NEWLINE][BOUNDARY][NEWLINE]user: Will do. But tell me, do you also offer medication?[NEWLINE]agent: Yes, in order to stop substance use safely, and services to get stable medically managed detoxification to reduce cravings like methadone and buprenorphine for opiate addiction.[NEWLINE][BOUNDARY][NEWLINE]user: How can a veteran like me talk to someone about this? |
superseg_train_4764 | user: Hello, I have some questions regarding women's health services for veterans.[NEWLINE]agent: Are you a female Veteran then?[NEWLINE]user: No, I am male. Just asking for my wife, who also served in the army.[NEWLINE]agent: Do you qualify for VA health care?[NEWLINE]user: Yes, I do.[NEWLINE]agent: In that case you can get access to high-quality women's health services as part of your benefits.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to know as well the offer treatment and support for health conditions. Could you please elaborate on the treatment options?[NEWLINE]agent: We can help you learn more about treatment programs for substance use problems[NEWLINE][BOUNDARY][NEWLINE]user: and I need to apply for VA health care first, right?[NEWLINE]agent: Yes, to access services you should first apply for VA health care. I can give you the link to apply for VA health care if you want it.[NEWLINE][BOUNDARY][NEWLINE]user: can I still get help if I don't have any VA health care benefits? |
superseg_train_4765 | user: Hello I need information about how to file a supplemental claim with new evidence[NEWLINE]agent: It is important that you add evidence that VA did not have before it is relevant to your case.[NEWLINE][BOUNDARY][NEWLINE]agent: Among your doubts is whether you can file a supplemental claim?[NEWLINE]user: Yes[NEWLINE]agent: You can file a Supplemental Claim within 1 year of a decision if you have new evidence, unless one of these rare situations applies to you.[NEWLINE][BOUNDARY][NEWLINE]user: Another concern about the fiduciary claims. What happens if I want to know more information later?[NEWLINE]agent: For more information you can go for the FAQs section about decision reviews.[NEWLINE][BOUNDARY][NEWLINE]user: By the way, do you know about the claims and appeals that I can make about my case? What is the reasonable time to file a claim?[NEWLINE]agent: to make this claim You have up to 1 year from the date of your decision to file a Supplemental Claim.[NEWLINE][BOUNDARY][NEWLINE]user: What happens next? Does VA schedule exams for me?[NEWLINE]agent: Maybe. If VA schedules exams for you, be sure not to miss them.[NEWLINE][BOUNDARY][NEWLINE]user: And where can I find more information on how to present the evidence?[NEWLINE]agent: For more details, see the instructions to complete the form. we will gladly supply you shortly[NEWLINE][BOUNDARY][NEWLINE]user: What should I do after the VA program schedules the exams?[NEWLINE]agent: If the VA schedules the exams for you, be sure not to miss them.[NEWLINE][BOUNDARY][NEWLINE]user: Where can i get more information? |
superseg_train_4766 | user: What Happens After I File a Supplemental Claim[NEWLINE]agent: Find out what happens after you request a decision review[NEWLINE]agent: did the VA schedule the exams for you?[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What if I need help?[NEWLINE]agent: A Veterans Service Organization or VA - accredited attorney or agent can help you request a decision review[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask a completely unrelated question. What can I discuss with the senior reviewer during our call?[NEWLINE]agent: You should chat about why you think the decision should be changed.[NEWLINE]user: What phone number will they call?[NEWLINE]agent: They will call the number you provide at a time that works for you.[NEWLINE][BOUNDARY][NEWLINE]user: If I am not happy with the decision, what can I do? |
superseg_train_4767 | user: I have new evidence to add for my claim and want to know what to do[NEWLINE]agent: Would you like to file a Supplemental Claim?[NEWLINE]user: yes[NEWLINE]agent: You need to fill out the Decision Review Request: Supplemental Claim, VA Form 20-0995. You can download the form as a PDF file[NEWLINE][BOUNDARY][NEWLINE]user: and I add the evidence in there?[NEWLINE]agent: The evidence must be new evidence that the VA didn't have before that is relevant to your case[NEWLINE][BOUNDARY][NEWLINE]user: Is there someone I can speak with about why my decision should be reconsidered and changed?[NEWLINE]agent: You and/or your representative can call your reviewer on the phone and talk to them about the review.[NEWLINE][BOUNDARY][NEWLINE]user: This all seems like a lot to figure out. Is there anyone I can talk to for more help?[NEWLINE]agent: You can speak to an attorney or agent who is accredited by the VA or Veterans Service Organization to get more help.[NEWLINE][BOUNDARY][NEWLINE]user: I have more questions, where can I find more information? |
superseg_train_4768 | user: What happens after I file a Supplemental Claim with new evidence?[NEWLINE]agent: Find out what happens after you request a decision review[NEWLINE]agent: did the VA schedule the exams for you?[NEWLINE]user: yes[NEWLINE]agent: be sure not to miss them[NEWLINE][BOUNDARY][NEWLINE]user: if I don t have any new and relevant evidence?[NEWLINE]agent: ] If you don t have evidence to submit, please select another review option. Learn more about the review options[NEWLINE][BOUNDARY][NEWLINE]user: if I need help?[NEWLINE]agent: A Veterans Service Organization or VA - accredited attorney or agent can help you request a decision review. Get help requesting a decision review[NEWLINE][BOUNDARY][NEWLINE]user: What if I have additional inquiries?[NEWLINE]agent: Get answers to frequently asked questions about decision reviews. Go to frequently asked questions[NEWLINE][BOUNDARY][NEWLINE]user: I'm curious on what kind of benefit you can offer me? Can you tell me what are the types of benefit in VA?[NEWLINE]agent: The most common benefit type is compensation, but if you re unsure, check your VA decision. You can t select multiple benefit types[NEWLINE][BOUNDARY][NEWLINE]user: if I have more questions?[NEWLINE]agent: Get answers to frequently asked questions about decision reviews. Go to FAQs[NEWLINE][BOUNDARY][NEWLINE]user: What method can I use to send the form?[NEWLINE]agent: By mail[NEWLINE][BOUNDARY][NEWLINE]user: if I don t have any new and relevant evidence? |
superseg_train_4769 | user: Hello there, I have new evidence and would like to know how to file a supplemental claim with it.[NEWLINE]agent: Do you want to file a a Supplemental Claim?[NEWLINE]user: Yes, like I mentioned before.[NEWLINE]agent: In that case you need to fill out the Decision Review Request: Supplemental Claim VA Form 20-0995.[NEWLINE][BOUNDARY][NEWLINE]user: I see what you mean. Another Board Appeal question: What if I'm one of many people seeking the same benefit?[NEWLINE]agent: In this rare case, you have 60 days.[NEWLINE][BOUNDARY][NEWLINE]user: That's good to know. So what should I do after a board decision?[NEWLINE]agent: Do you disagree with the Board's decision and have new and relevant evidence that supports your case?[NEWLINE]user: Yes, you could say that.[NEWLINE]agent: Then you can file a Supplemental Claim. You can also appeal to the U.S. Court of Appeals for Veterans Claims.[NEWLINE][BOUNDARY][NEWLINE]user: I figured that. Can I submit new evidence then?[NEWLINE]agent: Yes, you have the option to add new evidence for a judge to review. You'll have to submit this evidence within 90 days from the date VA receives your Board Appeal form.[NEWLINE][BOUNDARY][NEWLINE]user: What if I want another hearing? |
superseg_train_4770 | user: Hi there, I need to file a Supplemental Claim with new evidence.[NEWLINE]agent: Ok. You must add evidence VA didn't have before that s relevant to your case.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to file a Supplemental Claim?[NEWLINE]user: Yes, I do.[NEWLINE]agent: ok. You can file a Supplemental Claim within 1 year of a decision if you have new evidence, unless one of these rare situations applies to you.[NEWLINE][BOUNDARY][NEWLINE]user: I discovered that I do not see all the documents that I submitted to the VA online. Are some of them missing?[NEWLINE]agent: Please do not worry. This may be because certain documents won't appear online.[NEWLINE][BOUNDARY][NEWLINE]user: ok, I understand a question. How long do I have to file a supplementary claim?[NEWLINE]agent: You have 1 year from the date on your decision to file a Supplemental Claim.[NEWLINE][BOUNDARY][NEWLINE]user: When I'm filing a supplemental claim with new evidence to VA, what issues do I include in the claim?[NEWLINE]agent: In your claim, you can include all of the issues that VA decided upon or just some of them. Any of the issues that you disagree with must be listed along with the VA decision date[NEWLINE][BOUNDARY][NEWLINE]user: What happens next? Does VA schedule exams for me?[NEWLINE]agent: Maybe. If VA schedules exams for you, be sure not to miss them.[NEWLINE][BOUNDARY][NEWLINE]user: Can I file a supplemental claim if I have a fiduciary claim?[NEWLINE]agent: No, if you have a Fiduciary claim you can't file a Supplemental Claim.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I get more information about Loan guaranty? |
superseg_train_4771 | user: I requested a decision review on a VA supplemental claim, and I need to know what to do next.[NEWLINE]agent: I can certainly assist you with that. After a review, you don't have to do anything while you wait.[NEWLINE]agent: Has the VA contacted you for additional information since the review? Or have they scheduled any additional exams for you?[NEWLINE]user: No, they haven't contacted me at all about the review or anything yet.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: They said the original claim was rejected because there wasn't enough proof. I gathered more evidence 2 years ago but just filed the decision review last week. Is there a time limit on when I can get new evidence?[NEWLINE]agent: Yes, you only have a year from the original claim to have it reviewed in most cases, unless you have a Fiduciary or Multiple party claim.[NEWLINE][BOUNDARY][NEWLINE]user: O.k, i'll try to keep that on mind. Another thing, VA has scheduled some tests for me, I guess it's better not to miss them, isn't?[NEWLINE]agent: You're right. better not to miss them.[NEWLINE][BOUNDARY][NEWLINE]user: Right, it is obvious really. Umm, i see you offer many options, but what if i need even more help from you or VA?[NEWLINE]agent: If you are in need of help, you can enlist a VA organization or VA-accredited attorney or agent to help you request a decision review.[NEWLINE][BOUNDARY][NEWLINE]user: Good to know that. Sorry for this, but, if after all this, i'm in need of a revision from senior reviewer? |
superseg_train_4772 | user: I need to file a supplemental claim with new evidence to Veteran Affairs, how do I go about this?[NEWLINE]agent: Are you about to file a claim with new evidence or have you recently filed?[NEWLINE]user: Neither, I'm just looking for information at this stage[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: When I'm filing a supplemental claim with new evidence to VA, what issues do I include in the claim?[NEWLINE]agent: In your claim, you can include all of the issues that VA decided upon or just some of them. Any of the issues that you disagree with must be listed along with the VA decision date[NEWLINE][BOUNDARY][NEWLINE]user: if I don t have any new and relevant evidence?[NEWLINE]agent: ] If you don t have evidence to submit, please select another review option. Learn more about the review options[NEWLINE][BOUNDARY][NEWLINE]user: What exact information needs to be included in a supplemental claim with new evidence to the VA?[NEWLINE]agent: The new evidence that is required is classed as information that was not already submitted to the VA when they made a decision. Information is deemed to be relevant evidence if it proves or disproves something that is contained in your case[NEWLINE][BOUNDARY][NEWLINE]user: Can I use the tool if I have a My HealtheVet premium account?[NEWLINE]agent: Yes, a Premium My HealtheVet account will do just fine.[NEWLINE][BOUNDARY][NEWLINE]user: Do you also know about a supplemental claim with new evidence. What forms must be completed when submitting a supplemental claim with new evidence to the VA? |
superseg_train_4773 | user: Is it possible to file a supplemental claim with new evidence?[NEWLINE]agent: You can file a supplemental claim if yo provide new evidence to the VA that has not been seen before and is relevant to the case.[NEWLINE][BOUNDARY][NEWLINE]user: How long do I have to file a supplemental claim?[NEWLINE]agent: You have one year to file a supplemental claim of the decision only if you have new evidence and if you have a fiduciary claim.[NEWLINE][BOUNDARY][NEWLINE]user: Also, I need to find out a claim. Do you have information on how to get an opinion from a senior reviewer?[NEWLINE]agent: A senior reviewer will take another look at your case and determine whether the decision can be changed based on a difference of opinion or an error.[NEWLINE]user: is that the higher level review I heard about or is that different?[NEWLINE]agent: Yes, in a Higher-Level Review you are asking for another review of the same evidence, and a senior reviewer will take another look at your case.[NEWLINE][BOUNDARY][NEWLINE]user: can I get more help as I go through this process? |
superseg_train_4774 | user: Hello, I would like to know how long does it take VA to make a decision since I submitted the application?[NEWLINE]agent: How long have I submitted the application?[NEWLINE]user: two weeks ago[NEWLINE]agent: If it has been more than a week since you submitted your request to us and you have not received a response, please do not resubmit the request. Call our toll free hotline at 877 - 222 - 8387, Monday through Friday who will be happy to accommodate your request?[NEWLINE][BOUNDARY][NEWLINE]user: yes correct two weeks ago. and where should i go?[NEWLINE]agent: Go to the nearest VA medical center or clinic. Bring a signed VA Form 10 - 10EZ Application for Health Benefits with you. Find a VA medical center or clinic near you[NEWLINE][BOUNDARY][NEWLINE]user: What should I do to update my personal information?[NEWLINE]agent: unHGqS7r[NEWLINE][BOUNDARY][NEWLINE]user: What types of VA medical appointments are available for scheduling online?[NEWLINE]agent: This will depend on the VA health facility where you re receiving care.[NEWLINE][BOUNDARY][NEWLINE]user: Will my personal health information be protected? |
superseg_train_4775 | user: Hello I need information about How long does it take for VA to make a decision after I submit the request?[NEWLINE]agent: Has it been more than a week since you submitted your request and you have not received a response?[NEWLINE]user: Yes[NEWLINE]agent: ok please don't reapply. Call our toll free hotline at 877 - 222 - 8387, Monday through Friday, we will be happy to assist you[NEWLINE][BOUNDARY][NEWLINE]user: What days do you attend by phone?[NEWLINE]agent: Monday through Friday, 8:00 a.m. to 8:00 p.m.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do after I send the request?[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if my application is approved?[NEWLINE]agent: Wait for your welcome call from VA. We ll call you to welcome you to the VA health care program, help you with scheduling your first doctor s appointment, and answer any questions you may have about your health care benefits[NEWLINE][BOUNDARY][NEWLINE]agent: You must find out what happens after applying[NEWLINE][BOUNDARY][NEWLINE]user: como saber qur pasa despues de mi solicitud? existe algun formulario donde pueda actualizar mi informacion personal?[NEWLINE]agent: To update your personal, insurance or financial information from a previous application, complete a VA Form 10 - 10EZR Health Benefits Update Form.[NEWLINE][BOUNDARY][NEWLINE]user: and where can I go personally? |
superseg_train_4776 | user: Hello, I would like to know More information about the VA medical care application[NEWLINE]agent: Do you want to update your personal information?[NEWLINE]user: Yes[NEWLINE]agent: To update your personal, insurance or financial information from a previous application, complete a VA Form 10 - 10EZR Health Benefits Update Form.[NEWLINE][BOUNDARY][NEWLINE]user: I would like to know more information about obtaining medical attention, when submitting or applying my application, what should I do or what should I expect?[NEWLINE]agent: You'll have to refer to additional material to find that out.[NEWLINE][BOUNDARY][NEWLINE]user: Are there more information you can give me about the topic?[NEWLINE]agent: Sure. We have available for you some valuable information, such as the VA health care copay rates for different types of care, tests and medications.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know about some other Veterans benefits and services?[NEWLINE]user: That would be very touching of you. Yes please.[NEWLINE]agent: Well, yo have the s¡disability compensation pay.[NEWLINE][BOUNDARY][NEWLINE]user: What else? |
superseg_train_4777 | user: I have questions about applying for health care[NEWLINE]agent: Okay, we can help you find out how to apply for VA health care benefits as a Veteran or service member[NEWLINE][BOUNDARY][NEWLINE]user: so what will I need to have ready?[NEWLINE]agent: You should find out if you are eligible for VA health care benefits, and you should have the documents that you will need ready[NEWLINE]user: I see. That is very useful. Hey, the other day I found out about something called Tricare, could you tell me more?[NEWLINE]agent: Sure. Tricare provides comprehensive health coverage, including health plans, prescription medicines, dental plans and programs for people with special needs. This program is managed by DOD's Health agency.[NEWLINE][BOUNDARY][NEWLINE]user: Umm, looks like a very complete program. Say, i remembered that a friend of mine has a child with something about its spine, i think it's called somthing bifida, sorry, do you know if he can get help for the child?[NEWLINE]agent: You mean Spina Bifida. And yes, if your friend is a Vietnam War Veteran, He may qualify for disability benefits for his child, including health care benefits.[NEWLINE][BOUNDARY][NEWLINE]user: Great, i'll make sure he knows about this. Could you tell me what i have to be in order to qualify for Tricare?[NEWLINE]agent: Well, you may qualify if you're the family member of an active-duty, retired or deceased service member, National Guard soldier, reservist or medal of honor recipient.[NEWLINE][BOUNDARY][NEWLINE]user: I heard something about a camp lejeune? |
superseg_train_4778 | user: I wanted to know how much time it takes for the VA to decide my claim[NEWLINE]agent: Has it been more than a week since you gave us your application and you haven't heard back?[NEWLINE]user: yes it has been 11 days[NEWLINE]agent: Don't turn in another application, you need to call our toll-free hotline at 877-222-8387 M-F[NEWLINE][BOUNDARY][NEWLINE]user: and how do I update some of info I sent in?[NEWLINE]agent: Do you want to update personal, financial, or insurance information from an earlier application?[NEWLINE]user: Yes[NEWLINE]agent: You need to fill out a Health Benefits Update Form VA Form 10-10EZR[NEWLINE][BOUNDARY][NEWLINE]user: I'm curious if I'm eligible for any VA health care coverage if I plan to retire?[NEWLINE]agent: If you retire, you are eligible for TRICARE. You may also qualify for certain VA health care benefits.[NEWLINE]user: What happens if I am separating from the service due to a service related illness or injury? |
superseg_train_4779 | user: Good morning. I've been looking for information to apply for veterans health care, but i would like to know even more, Could you point me out?[NEWLINE]agent: Is your information needs related to updating your personal, insurance or financial information, regarding an earlier application?[NEWLINE]user: Yeah, that precisely.[NEWLINE]agent: Good. Then you must fill a VA Form 10-10 EZR or Health Benefits Update.[NEWLINE][BOUNDARY][NEWLINE]user: One more thing for information on the questions you would have to answer on FAFSA4caster. Could situations affect your eligibility for help?[NEWLINE]agent: [6] Each Veteran s medical benefits package is unique.s [7] Yours will include care and services to help :s [8] Treat illnesses and injuriess[NEWLINE][BOUNDARY][NEWLINE]user: tell me more about the medical benefits package[NEWLINE]agent: [30] We cover preventive care services, like :s [31] Health exams including gender - specific examss [32] Health education including nutrition educations[NEWLINE]user: What requirements must I meet so that you fill prescriptions by a non - VA community provider?[NEWLINE]agent: are you enrolled in VA health care?[NEWLINE]user: no |
superseg_train_4780 | user: Hi, can you tell me what happens after I submit a request for VA medical care?[NEWLINE]agent: Do you want to know what happens after applying?[NEWLINE]agent: applied for a VA pension or disability benefits?[NEWLINE]user: Yes[NEWLINE]agent: You can check the status of those claims online. Check the status of your claim[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to inquire about service access.[NEWLINE]agent: To find out how to access these services, contact your VA social worker. Or, call our toll - free hotline at 877 - 222 - 8387, Monday through Friday, 8:00 a.m. to 8:00 p.m. ET. What's the best way for me to get these services? if I'm not already enrolled in the VA health care program?[NEWLINE][BOUNDARY][NEWLINE]user: I just need to remember to inquire about the application process. What should I do if I am in a nursing home and require community care?[NEWLINE]agent: You may need to complete a Request for VA Extended Care Services Form 10 - 10EC.[NEWLINE][BOUNDARY][NEWLINE]user: I see. Let me ask another question about the extended care services form? how is it?. Did I also hear about a Lejeune camp?[NEWLINE]agent: Yeah, that's something special.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if I haven't got a response from VA after more than a week of submitting my application?[NEWLINE]agent: please do not re-apply. Call our toll free hotline at 877 - 222 - 8387, Monday through Friday,[NEWLINE][BOUNDARY][NEWLINE]user: and how do I update my personal information?[NEWLINE]agent: Complete a VA Form 10 - 10EZR Health Benefits Update Form.[NEWLINE][BOUNDARY][NEWLINE]user: and who can help me get help applying for the benefit?[NEWLINE]agent: You can work with a trained professional called an accredited representative to get help applying for health care benefits[NEWLINE][BOUNDARY][NEWLINE]user: Go to the VA medical center that I run? |
superseg_train_4781 | user: I need information about applying for health care[NEWLINE]agent: Are you trying to update your personal, insurance, or financial information from an earlier application?[NEWLINE]user: no[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Do you have information on how to get care at home?[NEWLINE]agent: You will need to fill out an Application for Extended Care Services[NEWLINE][BOUNDARY][NEWLINE]user: Now I have to inquire about VA health care. Why is it necessary for me to provide details about my spouse's health-care coverage to VA?[NEWLINE]agent: for the same reason stated above. We ask for this information because we have to bill your private health insurance provider for any care, supplies, or medications we provide to treat your non-service-related conditions, illnesses, or injuries that are not related to your military service.[NEWLINE][BOUNDARY][NEWLINE]user: Alright. I'd also like to know how to apply for VA Health Care. Can you tell me how to apply in person in Spanish?[NEWLINE]agent: Para llenar su solicitude en persona, encuetre el Centro Médico de Veteranos mas cercano o reciba ayuda por medio del Departmaneto de Veteranos de su estado.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to know more details about the mental health services provided by the VA. Can you explain to me what is included in these services?[NEWLINE]agent: In addition to online resources caregiver support coordinators at your nearest VA medical center and a caregiver peer support mentoring program can help connect caregivers to one another for support and learning[NEWLINE][BOUNDARY][NEWLINE]user: How do I submit an application in person? Please write in English if possible.[NEWLINE]agent: Go to your nearest VA medical center or clinic. Bring a signed Application for Health Benefits which is VA Form 10-10EZ with you. We can help you find a VA medical center or clinic near you[NEWLINE][BOUNDARY][NEWLINE]user: will it take more than a few weeks to hear back from you after I apply? |
superseg_train_4782 | user: How can I apply for VA health care?[NEWLINE]agent: You can find out how to apply for VA health care benefits as a Veteran or service member.[NEWLINE][BOUNDARY][NEWLINE]user: What if I have applied for a VA pension or disability benefits?[NEWLINE]agent: You can check the status of those claims and others online.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about VA health care that I'd like to ask. How do I keep track of my health and benefits?[NEWLINE]agent: Refill and track your VA prescriptionsOrder a prescription refill and track your shipment online[NEWLINE]user: what do i do with my information |
superseg_train_4783 | user: if i need to contact a national cemetery directly?[NEWLINE]agent: you should contact a national cemetery directly in these cases[NEWLINE]agent: do you want to know the requirements?[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can I get information about the Burial at Sea program?[NEWLINE]agent: If you have questions about the Burial at Sea program, please contact the United States Navy Mortuary Affairs office toll - free at 866 - 787 - 0081. We re here Monday through Friday, 8:30 a.m. to 5:00 p.m.[NEWLINE][BOUNDARY][NEWLINE]user: Also, to ask about disability benefits. How do I sign up? How do I know if I am eligible?[NEWLINE]agent: You can apply online right now[NEWLINE][BOUNDARY][NEWLINE]user: what other method can i use[NEWLINE][BOUNDARY][NEWLINE]agent: By mail[NEWLINE]user: how is the process by mail |
superseg_train_4784 | user: hello I need information about si Can I get help paying for burial costs?[NEWLINE]agent: yes. If you are the registered spouse, legally recognized spouse, or legally designated designated relative of a veteran[NEWLINE]user: I'm not the spouse or a designated relative[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What things do you need to verify the family member's relationship with the deceased veteran?[NEWLINE]agent: These may include a death certificate, letters from your doctor, a divorce decree, a statement from the Social Security Administration, or other documents to support your claim.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to know if I will be eligible for some benefits if my claim for Blue Water Navy Veterans Service Disability was not accepted before?[NEWLINE]agent: You may be eligible for DIC benefits under the 2019 Blue Water Navy Vietnam Veterans Act.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about records that can be used to prove a connection to a Veteran or a dependent's status. What are these records doing, exactly?[NEWLINE]agent: With these documents and other documents we can verify a relationship with a veteran or the status of a dependent.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question for you about DIC benefits. So, who do I contact to make a service request?[NEWLINE]agent: please call 877 - 907 - 8585. We re here Monday through Friday, 8:00 a.m. to 5:30 p.m.[NEWLINE][BOUNDARY][NEWLINE]user: and can I choose a funeral director?[NEWLINE]agent: of course you may want to choose a funeral director to help you plan the funeral. Then you or the funeral director can call the National Cemetery Programming Office at 800 - 535 - 1117 to request a burial.[NEWLINE][BOUNDARY][NEWLINE]user: What if the person's spouse died previously and was buried in a VA national cemetery, what information will they need?[NEWLINE]agent: You will need the spouse's full name, as well as the cemetery section and the number of the site where they were buried.[NEWLINE][BOUNDARY][NEWLINE]user: and when the burial is done what should we do |
superseg_train_4785 | user: Hello. I'm looking for information related to get help for a funeral for a veteran, can you give me some information about it?[NEWLINE]agent: Yes, we can help you to get financial help for burial and funeral cost, but are the spouse or a designated legally chosen family member of the veteran?[NEWLINE]user: Yes. I'm the spouse of a veteran.[NEWLINE]agent: In that case, you can get help for the burial and funeral costs. You just need to apply for a veterans burial allowance.[NEWLINE][BOUNDARY][NEWLINE]user: I'm also curious about the Veterans Administration National Cemetery. Is burial in a tribal veterans cemetery included in this information?[NEWLINE]agent: This information is for VA national cemeteries. The other cemeteries provide their own information.[NEWLINE][BOUNDARY][NEWLINE]user: How would I apply by mail?[NEWLINE]agent: You would need to fill out an Application for Pre-need Determination of Eligibility for Burial in a VA National Cemetery VA Form 40-10007 and sign it. You would sent that completed application with copies of your supporting documents to the National Cemetery Scheduling Office in St. Louis.[NEWLINE]user: Can my sister who is 17 and currently serving now apply for burial using the same method you are telling me?[NEWLINE]agent: If a person is under 18, mentally unable to make decisions for themselves, or physically unable to sign the form they can have a court-appointed representative to sign the form for them. However, if your sister is active, she is not a veteran. She does not yet know the terms of her discharge.[NEWLINE][BOUNDARY][NEWLINE]user: Does this also pertain to my own adult children? |
superseg_train_4786 | user: I am thinking about funerals.[NEWLINE]agent: Do you have questions about our burial at sea program?[NEWLINE]user: No, I don't think so.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What if I am the spouse of a veteran? Can I get help paying for burial costs?[NEWLINE]agent: Yes, you may be able to get financial help.[NEWLINE][BOUNDARY][NEWLINE]user: Okay, that's it. I'm also curious about VA DIC and what I should document.[NEWLINE]agent: You must also provide evidence that one of these descriptions is true for the veteran or service member:The service member died while on active duty, on active duty for training or inactive - in-service training, Veteran died of service-related illness or injury[NEWLINE][BOUNDARY][NEWLINE]user: I also hope to learn more about the burial arrangements and gather all pertinent information. What about memorials at grave sites?[NEWLINE]agent: We can discuss military funeral honors.[NEWLINE][BOUNDARY][NEWLINE]user: I also have a concern about burial benefits. Can you tell me all about VA claim appeals and reviews?[NEWLINE]agent: Yes, you can learn more about appeals and reviews of VA claims online.[NEWLINE][BOUNDARY][NEWLINE]user: I think it's really great, do burial honors or commemorative items have an additional cost? What types of honors can be requested?[NEWLINE]agent: For example, a burial flag or a presidential memorial certificate.[NEWLINE][BOUNDARY][NEWLINE]user: Will I need to contact the national cemetery? |
superseg_train_4787 | user: Could you please give me information as to why I would need to contact a national cemetery directly?[NEWLINE]agent: You would have to contact a national cemetery directly to schedule a burial for an active-duty service member or to cancel or reschedule a burial.[NEWLINE]user: Are there any other reasons why I would have to contact them?[NEWLINE]agent: Over and above the reasons already mentioned you will also have to contact a national cemetery directly to change any information you already provided to the scheduling office.[NEWLINE][BOUNDARY][NEWLINE]user: Is there any financial help available to help pay for burial costs?[NEWLINE]agent: Are you the spouse or a designated legally chosen family member of a Veteran?[NEWLINE]user: Yes I am the spouse of a Veteran.[NEWLINE]agent: As you are the spouse of a Veteran you may be able to get financial help for burial and funeral costs.[NEWLINE][BOUNDARY][NEWLINE]user: Could you provide me with information about the Burial at Sea Program?[NEWLINE]agent: Do you have a specific question about the Burial at Sea program? |
superseg_train_4788 | user: I need help with a funeral[NEWLINE]agent: Are you the the legally recognized spouse or a designated family member of a Veteran?[NEWLINE]user: I am a designated relative[NEWLINE]agent: You may be able to get financial help for burial and funeral costs. We can help you find out how to apply for a Veterans burial allowance.[NEWLINE][BOUNDARY][NEWLINE]user: we are having trouble finding some of the needed discharge documents so can you help us with that?[NEWLINE]agent: Yes, we will help you. It may take us several days to check eligibility if you don’t have discharge documents.[NEWLINE][BOUNDARY][NEWLINE]user: this is new to us and we haven't gotten a pre-need letter, so what do we do?[NEWLINE]agent: You should get a funeral director to help you plan the burial. Then the person planning the funeral will need to take the appropriate steps to schedule the burial[NEWLINE]user: so there is more still to do that has to happen to do it right?[NEWLINE]agent: Yes, a funeral director can help you with the needed information and documents[NEWLINE][BOUNDARY][NEWLINE]user: Do we contact a national cemetery if we need to change something on a burial? |
superseg_train_4789 | user: Hello there, I need to know if I have to contact a national cemetery directly or if I can do it through your service.[NEWLINE]agent: Yes, you should contact a national cemetery directly in certain cases.[NEWLINE]agent: Does any of the cases listed on our website apply to you?[NEWLINE]user: No, none of them.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: The reason I want to know is my husband was a veteran, he recently passed away, and I need to plan his burial. Can you help me by covering a part of my burial costs or how does it work?[NEWLINE]agent: Of course. You may be able to get financial help for burial and funeral costs, if you apply for a Veterans burial allowance.[NEWLINE][BOUNDARY][NEWLINE]user: I also need more information on appointing a person to be the claimant's representative, who can apply? what forms do I need? Where can i get more information?[NEWLINE]agent: To make an appointment of individual as claimant's representative VA form 21-22a. Which you have to download.[NEWLINE][BOUNDARY][NEWLINE]user: I think I don't have all the documents, I still can apply for this benefit?[NEWLINE]agent: You can still apply, and we'll help you by finding the supporting the documents we need. Keep in mind that the more information you can give us when you apply, the faster we can review your application and give you a decision.[NEWLINE]user: That's great. And if you need even more information? |
superseg_train_4790 | user: I need help with my dads funeral[NEWLINE]agent: We can help you find out how to make burial plans for your father[NEWLINE][BOUNDARY][NEWLINE]user: how do I schedule the burial?[NEWLINE][BOUNDARY][NEWLINE]agent: Do you have a pre-need decision letter that confirms eligibility?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Will you be getting a pre-need decision letter before the burial?[NEWLINE]user: no we won't[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: would the letter have let us know where we can do the burial and such?[NEWLINE]agent: the pre-need decision letter doesn’t identify a specific cemetery, since it is not possible to reserve these in advance.[NEWLINE][BOUNDARY][NEWLINE]user: During the Vietnam War, my husband was a sailor on an aircraft carrier. Is DIC available to him? Surviving Blue Water Navy Vietnam Veterans are eligible for DIC benefits?[NEWLINE]agent: Veterans who served on a Blue Water Navy vessel offshore of the Republic of Vietnam, or on another U.S. Navy or Coast Guard ship operating in the coastal waterways of Vietnam between January 9, 1962, and May 7, 1975, are now entitled to a presumption of service connection for illnesses related to Agent Orange exposure. This is a result of Public Law 116-23, also known as the Blue Water Navy Vietnam Veterans Act of 2019.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about the VA national cemetery burial. That's wonderful to hear. How do you decide whether or not to consider me? |
superseg_train_4791 | user: Would you ever need to contact a national cemetery directly?[NEWLINE]agent: you should contact a national cemetery directly in these cases[NEWLINE]agent: you want to know the requirements[NEWLINE]user: yes[NEWLINE]agent: Schedule a burial for an active - duty service membersCancel or reschedule a burialsChange any information you already provided to the scheduling office[NEWLINE][BOUNDARY][NEWLINE]user: Can I get information about the Burial at Sea program?[NEWLINE]agent: you have questions about the Burial at Sea program?[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can I get help paying for burial costs?[NEWLINE]agent: If you re the spouse of record the legally recognized spouse or a designated legally chosen family member of a Veteran you may be able to get financial help for burial and funeral costs.Find out how to apply for a Veterans burial allowance[NEWLINE][BOUNDARY][NEWLINE]user: if I don't have a pre-need decision letter |
superseg_train_4792 | user: Hello I need information about your VA care team[NEWLINE]agent: of course The objective of this team is to plan all the care you need to stay healthy throughout your life.[NEWLINE]agent: there are many who decide that they want to change to a different primary care doctor, is that your case?[NEWLINE]user: no, i don't want that. but thanks[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: What should I do to build my team?[NEWLINE]agent: Build a partnership with you. You will be an active member of the team, and you will work with your team to plan and make decisions that meet your personal health goals.[NEWLINE]user: What should I do if I signed up for VA health care?[NEWLINE]agent: If you have already registered, find out how you can receive care from a provider in your local community through community care.[NEWLINE][BOUNDARY][NEWLINE]user: I have another concern about VA health care, where will a veteran get help?[NEWLINE]agent: You may be able to get help with assisted living, residential live-in or home health care through VA.[NEWLINE]user: What must be true for my non-VA prescription to get filled?[NEWLINE]agent: Are you enrolled in VA health care right now?[NEWLINE]user: No, I am not enrolled right now. |
superseg_train_4793 | user: What is the approach with my VA primary care provider and the PACT team?[NEWLINE]agent: The VA makes your health care the most important thing and works along with your VA primary care provider.[NEWLINE][BOUNDARY][NEWLINE]user: Who is the provider that will take care of me at the VA?[NEWLINE]agent: Have you signed up for VA healthcare and chose your main VA location?[NEWLINE]user: No, I have not signed up for VA health care or chose my main VA location yet.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: If I am enrolled in VA health care can I receive care through community care?[NEWLINE]agent: You can find out how to receive the care in your community.[NEWLINE][BOUNDARY][NEWLINE]user: That's helpful to hear. Do you have any experience with VA health care? How do I keep track of my health and benefits?[NEWLINE]agent: Refill and track your VA prescriptionsOrder a prescription refill and track your shipment online[NEWLINE][BOUNDARY][NEWLINE]user: I'd also like to learn more about VA primary care providers and why it's so important to have me at the center of care.[NEWLINE]agent: At the VA research has showed this kind of centered approach lead to a better quality care and each patient is more satisfied.[NEWLINE][BOUNDARY][NEWLINE]user: I'm also interested in learning more about VA health care benefits. My VA health insurance benefits cover regular eye tests, right? |
superseg_train_4794 | user: I'm a veteran in need of some information about my primary care provider.[NEWLINE]agent: Of course. At VA, we take a team approach to health care with you at the center. Research shows this kind of approach leads to better quality care, more satisfied patients, and fewer hospital visits.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know who will provide care for you at VA?[NEWLINE]user: Yes, that'd be great.[NEWLINE]agent: Have you signed up for VA health care and chosen your main VA location?[NEWLINE]user: No, not yet.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Who will be responsible for my care then?[NEWLINE]agent: We'll assign you to a health care team called a Patient Aligned Care Team or PACT. Your team will be made up of you, those who support you like your family members and caregivers, and your health care providers.[NEWLINE][BOUNDARY][NEWLINE]user: When I register, what will be my benefits, my health care coverage?[NEWLINE]agent: You can get help managing your disability or health condition while living at home, for example. The services you qualify for will depend on your needs and whether a service is available in your area.[NEWLINE][BOUNDARY][NEWLINE]user: And how can I pay for those services? |
superseg_train_4795 | user: Hello, how are you today? I came here looking for information about my primary care provider.[NEWLINE]agent: Of course. At VA, we take a team approach to health care with you at the center. Research shows this kind of approach leads to better quality care, more satisfied patients, and fewer hospital visits.[NEWLINE][BOUNDARY][NEWLINE]user: Well, that's great and all, but who will provide care for me?[NEWLINE]agent: Have you signed up for VA health care and chosen your main VA location?[NEWLINE]user: No, I havent. I was planning on doing that later.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: What if I need other services to fulfill my needs?[NEWLINE]agent: In that case, your team may call other providers like social workers or specialists to help with your care.[NEWLINE][BOUNDARY][NEWLINE]user: ok perfect, also i would like to know what type of VA dental care benefit i qualify for? and what kind is it?[NEWLINE]agent: You are in: Class III[NEWLINE][BOUNDARY][NEWLINE]user: Now, a seemingly unrelated question: Who will provide treatment for me at VA, and the specialists will be part of my health-care team?[NEWLINE]agent: A primary care provider, your main doctor, nurse practitioner, or physician s assistant and a clinical pharmacist, a pharmacist who works with you and your primary care provider to make sure you're taking the medicines that are right for you and your overall health.[NEWLINE][BOUNDARY][NEWLINE]user: I see. Another question about health care goes. Can I get help if I am homeless? |
superseg_train_4796 | user: I just want to know what kind of providers will be helping me through the VA.[NEWLINE]agent: You will have a team working together to take care of you. We find the team approach leads to higher quality care.[NEWLINE][BOUNDARY][NEWLINE]agent: Did you need to know more information about the team providing your care?[NEWLINE]user: Yes, how will I know who is on the team that helps me?[NEWLINE]agent: Have you signed up for VA health care and chosen your main VA location yet?[NEWLINE]user: Yes, I have done both of those already.[NEWLINE]agent: Your local VA location will assign you a health care team called a Patient Aligned Care Team or PACT. It will include you, your support team such as family, friends, or caregivers, and your health care providers.[NEWLINE][BOUNDARY][NEWLINE]user: I see what you mean. Another question on issue. Is there a phone number I can call for more information?[NEWLINE]agent: You can talk privately with a trained VA counselor for free, just call the National Call Center for Homeless Veterans at 877-424-3838. they are available 24 hours a day, 7 days a week[NEWLINE]user: On a somewhat related note, I am hesitating. Since I'm already enrolled, shouldn't I have a care team assigned to me already?[NEWLINE]agent: You may also be able to get a provider in the local community instead through community care.[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible to learn more about priority groups? |
superseg_train_4797 | user: I wanted more info on my primary care provider[NEWLINE]agent: At VA, we take a team approach to health care to provide better quality care, more satisfied patients, and fewer hospital visits.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know who your VA primary care provider will be?[NEWLINE]user: no, I wanted to know something else[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: what will the VA care do for me?[NEWLINE]agent: Your team’s goal is to plan for all the care you need to help you stay healthy and well throughout your life.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question, I have hearing and vision loss, endorsed by my doctor, what steps should I follow to obtain hearing aids through VA?[NEWLINE]agent: if possible Find out how to get hearing aids through VA[NEWLINE][BOUNDARY][NEWLINE]user: What requirements do I need to meet?[NEWLINE]agent: Do you have compensable service - disability related, a disability linked to your military service for which you are receiving VA disability payments?[NEWLINE]user: Yes |
superseg_train_4798 | user: what's with the pact team?[NEWLINE]agent: It is the VAs approach to health care with you at the center. The team approach leads to better quality care, more satisfied patients, and fewer hospital visits.[NEWLINE][BOUNDARY][NEWLINE]user: how did the team come together?[NEWLINE]agent: Have you signed up for VA health care and chosen your main VA location?[NEWLINE]user: no, I am just doing research[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: what if I had just signed up for all that you asked, what would happen next?[NEWLINE]agent: You would be assigned to a health care team called a Patient Aligned Care Team or PACT. Your team would be made up of you, those who support you, and your health care providers.[NEWLINE]user: What services do VA medical centers offer, as part of the VA Health Care program?[NEWLINE]agent: VA medical centers offer a wide range of services to cover your healthcare needs.[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible to choose my primary care physician if I don't like the one I've been assigned to? And where can I request regarding this matter?[NEWLINE]agent: You will need to talk to your health care team leader or to the patient advocate at your VA medical center to take care of that[NEWLINE]user: This makes me think of applying the documents and information. Could you please tell me how I can apply in person in Spanish? |
superseg_train_4799 | user: I have questions about the care team[NEWLINE]agent: Your VA care team’s goal is to plan for all the care you need to help you stay healthy and well throughout your life.[NEWLINE]agent: Are you thinking of changing your primary care doctor?[NEWLINE]user: no, I like him[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: what is a PACT?[NEWLINE]agent: A Patient Aligned Care Team or PACT is made up of you, those who support you like your family members and caregivers, and your health care providers.[NEWLINE][BOUNDARY][NEWLINE]user: Could you tell me more about where you ll get care?[NEWLINE]agent: We may pay for emergency care in a non-VA setting. Contact the nearest VA medical center as soon as possible if he needs emergency care and ask to talk to the patient transfer or patient administration representative. Payment for emergency care in a non-VA setting ends when a VA provider concludes that the Veteran is stable enough to be transferred to a VA medical center.[NEWLINE]user: where does he go for small things like cuts and such?[NEWLINE]agent: He can use places that are part of our community provider network, but he will need to be enrolled in VA health care and have received care from us within the past 24 months[NEWLINE]user: are vets covered for care outside of the US?[NEWLINE]agent: Yes, just sign-up for the Foreign Medical Program[NEWLINE]user: didn't know that one. and for my friend we just call 911 if it's an emergency and don't have time to look at the internet for help on what to do? |
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