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superseg_train_3200 | user: Greetings and good morning. I recently hear about student loans and was wondering if it could be an option for me, Could you lend me a hand on that?[NEWLINE]agent: hi[NEWLINE]agent: hi[NEWLINE]user: hi[NEWLINE][BOUNDARY][NEWLINE]user: hi[NEWLINE]agent: hi[NEWLINE][BOUNDARY][NEWLINE]user: hi[NEWLINE]agent: hi[NEWLINE][BOUNDARY][NEWLINE]user: hi[NEWLINE]agent: hi[NEWLINE]user: hi |
superseg_train_3201 | user: what do I need to know about loans to pay for school?[NEWLINE]agent: Make sure you understand your options and responsibilities when it comes to federal student loans.[NEWLINE]agent: Have you applied for financial aid?[NEWLINE]user: yes[NEWLINE]agent: You might be offered loans as part of your school's financial aid offer[NEWLINE]user: who gives us the loan?[NEWLINE]agent: They can come from the federal government, from private sources such as a bank or financial institution, or from other organizations.[NEWLINE][BOUNDARY][NEWLINE]user: do you have something I can look at to see the loan types?[NEWLINE]agent: You can look at Federal Student Loan Programs, it lists federal student loan programs with loan details.[NEWLINE][BOUNDARY][NEWLINE]user: what is something I should do when looking at loans?[NEWLINE]agent: You need to understand the terms of your loan.[NEWLINE][BOUNDARY][NEWLINE]user: Do you still have Federal Perkins loans? |
superseg_train_3202 | user: Hello, I would like to know if Federal student loans are a good investment?[NEWLINE]agent: it is important that you pay off your loan, so make sure you understand your options and responsibilities.[NEWLINE]agent: Do you want to apply for financial aid?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]user: What if I have loans from the HEAL Program and I am in default with those loans?[NEWLINE]agent: In that case, contact the Debt Collection Center for help with account-related questions.[NEWLINE][BOUNDARY][NEWLINE]user: How much money can I borrow on federal student loans?[NEWLINE]agent: The maximum amount you can borrow each year in Subsidized Direct Loans and Unsubsidized Direct Loans varies from $ 5,500 to $ 12,500 per year, depending on what year you are in school and your state dependency.[NEWLINE][BOUNDARY][NEWLINE]user: If I have more general questions about the HEAL Program?[NEWLINE]agent: contact the ED HEAL Program Team at 1 - 844 - 509 - 8957 or [email protected].[NEWLINE][BOUNDARY][NEWLINE]user: and what happens when i sign my promissory note? |
superseg_train_3203 | user: how do I know I'm cleared to get financial aid?[NEWLINE]agent: I can go over the basic eligibility criteria with you.[NEWLINE][BOUNDARY][NEWLINE]user: so what is the criteria?[NEWLINE]agent: Do you have a high school diploma or a GED?[NEWLINE]user: I have a diploma[NEWLINE]agent: It shows you are qualified to obtain a college or career school education[NEWLINE]user: do I need my social security number to ask for aid?[NEWLINE]agent: Yes, you must have a valid Social Security number[NEWLINE]user: do I need to register with selective service?[NEWLINE]agent: Yes, you need to be registered with Selective Service[NEWLINE]user: can we get away with not having a social security number? |
superseg_train_3204 | user: what does my situation have to be like to get financial aid for college?[NEWLINE]agent: I can go over the basic eligibility criteria with you[NEWLINE][BOUNDARY][NEWLINE]user: Can ability to benefit alternatives help someone who has been in school before?[NEWLINE]agent: It can help you if you were enrolled in college or career school prior to July 1, 2012[NEWLINE][BOUNDARY][NEWLINE]user: what do I need to start? do I need to show my GED or do I need a diploma?[NEWLINE]agent: Do you have a high school diploma or a recognized equivalent such as a General Educational Development certificate?[NEWLINE]user: I have a GED[NEWLINE]agent: That GED shows you are qualified to obtain a college or career school education[NEWLINE]user: I also need to be registered for the draft, right?[NEWLINE]agent: Yes, you have to be registered with Selective Service[NEWLINE][BOUNDARY][NEWLINE]user: how do I register if I forgot about it? |
superseg_train_3205 | user: What requirements do I need to qualify for federal student aid?[NEWLINE]agent: There are several basic eligibility criteria to meet.[NEWLINE][BOUNDARY][NEWLINE]user: Can you please tell me the basic criteria for eligibility?[NEWLINE]agent: One of the requirements is to be enrolled at least half-time to be eligible for a Direct Loan Program funds.[NEWLINE][BOUNDARY][NEWLINE]user: What if I am a citizen of the Federated States of Micronesia, the Republic of the Marshall Islands, or the Republic of Palau??[NEWLINE]agent: Then you would be exempt from registering for selective service.[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to show to obtain a college education?[NEWLINE]agent: Do you have your high school diploma or a GED certificate.[NEWLINE]user: Yes, I have my high school diploma to provide.[NEWLINE]agent: Then you are qualified to get a college education.[NEWLINE][BOUNDARY][NEWLINE]user: do I need to register with Selective Service? |
superseg_train_3206 | user: Hi, I'd like to know what requirements I must meet to qualify for federal student aid.[NEWLINE]agent: we must first review the basic eligibility criteria[NEWLINE][BOUNDARY][NEWLINE]user: and among the requirements is to maintain academic progress?[NEWLINE]agent: yes, is it important to maintain satisfactory academic progress in college or vocational school to remain eligible[NEWLINE][BOUNDARY][NEWLINE]user: and where can i have more information?[NEWLINE]agent: For more information on these criteria, speak to your school's financial aid office.[NEWLINE]user: And how do I show if I am qualified to get a higher education?[NEWLINE]agent: do you have a diploma or GED?[NEWLINE]user: no[NEWLINE]agent: Have you completed six credit hours or course work?[NEWLINE]user: yes[NEWLINE]agent: If you were enrolled in a university or vocational school before July 1, 2012, or if you are currently enrolled in an eligible career program, you can demonstrate that you are qualified for a higher education[NEWLINE][BOUNDARY][NEWLINE]user: and should i register? |
superseg_train_3207 | user: Good morning, how you doing?. I've thinking about getting a student aid, but need some info about what could i need for it.[NEWLINE]agent: Hey there, welcome. Indeed, need to meet some basic criteria to access federal aid, so we could go with those and see if you meet them.[NEWLINE][BOUNDARY][NEWLINE]user: Alright. I guess one of the obvious ones is to be an american citizen to apply, right?[NEWLINE]agent: That's correct. However, is not limited no U.S nationals only. Even noncitizen can apply, if they are eligible.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, that's nice. Speak much about inclusion. Say, I just remember this, what are the ways to show I'm qualified to access higher education?[NEWLINE]agent: Do you mean something like an ability test? Because you have the ability to benefit test. Is that what you're looking for?[NEWLINE]user: Yeah, correct, I think that should be the thing i need to know about.[NEWLINE]agent: Good. To be able for an ability to benefit test, which can be administered by a college, you had to be enrolled in college or career school prior July 1, 2012 or being currently enrolled in a eligible career pathway program.[NEWLINE]user: Did you say before July 1st, aren't you?[NEWLINE]agent: That's right. The deadline was July 1, 2012.[NEWLINE][BOUNDARY][NEWLINE]user: O.k, got that written down. Hey, talking again about criteria, could you tell me more examples? |
superseg_train_3208 | user: Hi, I'd like to know what requirements I must meet to qualify for federal student aid.[NEWLINE]agent: We need to review the basic eligibility criteria.[NEWLINE][BOUNDARY][NEWLINE]user: What requirements must I meet to remain eligible?[NEWLINE]agent: among the requirements is to maintain satisfactory academic progress in the university or vocational school[NEWLINE]user: What things should I avoid when I sign the certification statement?[NEWLINE]agent: you don't owe money on a federal student scholarship,[NEWLINE]user: How can I show that I am qualified?[NEWLINE]agent: Do you have a high school diploma or a recognized equivalent such as a General Educational Development GED certificate?[NEWLINE]user: no[NEWLINE]agent: have you completed a secondary education?[NEWLINE]user: yes[NEWLINE]agent: then you may qualify for a college or career education[NEWLINE][BOUNDARY][NEWLINE]user: and should I register for the selective service? |
superseg_train_3209 | user: Hello, what are the requirements for federal aid?[NEWLINE]agent: To qualify for aid, basic eligibility criteria must be met[NEWLINE][BOUNDARY][NEWLINE]user: It is noteworthy that financial aid the school offers an eligible career program.[NEWLINE]agent: La capacidad con la que cuenta la institución es importante[NEWLINE][BOUNDARY][NEWLINE]user: If it is male, the ages must be between 18 and 25.[NEWLINE]agent: In addition you must be enrolled or accepted to enroll as a regular student.[NEWLINE][BOUNDARY][NEWLINE]user: It is important to demonstrate that you must be qualified to obtain a higher education[NEWLINE]agent: The university can administer a test to determine if it can benefit from academic aid.[NEWLINE]user: The true need for academic help must be demonstrated.[NEWLINE]agent: Complete six credit hours or equivalent course work to earn a degree or certificate to qualify for academic aid.[NEWLINE]user: Most likely, you may not get help while you earn six credit hours. |
superseg_train_3210 | user: hi[NEWLINE]agent: hi[NEWLINE][BOUNDARY][NEWLINE]user: hi[NEWLINE]agent: hi[NEWLINE]user: Oh, i see. But, that is mandatory for everyone who request federal student aid? Because I'm a noncitizen, from Marshall Islands, to be specific.[NEWLINE]agent: IF that's your case, and your documentation effectively proves that, then you are exempt from that registration.[NEWLINE][BOUNDARY][NEWLINE]user: Wow, that's a relief. Sorry, i don't mean anything wrong with that, just that i was already overthinking all the thing. Well, another question now, the other day I read something about a test to show my value on he hopes for higher education. Do you know about that?[NEWLINE]agent: You're talking about the ability to benefit test. Don't you have a diploma or GED?[NEWLINE]user: No, i don't have one.[NEWLINE]agent: O.k. Now, have you completed credit hours or equivalent course work toward a degree or certificate, six hours to be precise?[NEWLINE]user: No, nothing like that, sorry. |
superseg_train_3211 | user: Is there certain requirements I need to qualify for federal student aid?[NEWLINE]agent: Yes we can go over the basic eligibility criteria.[NEWLINE][BOUNDARY][NEWLINE]user: Is it necessary for me to register for Selective Service if I am a male to receive federal student aid?[NEWLINE]agent: Yes since you are a male you must register with Selective Service to receive federal student aid.[NEWLINE][BOUNDARY][NEWLINE]user: How many credits must I take to be eligible for Direct Loan Program funds?[NEWLINE]agent: You must be enrolled at the college for at least half-time to be eligible for Direct Loan Program funds.[NEWLINE]user: What is another criteria beside being registered with Selective Service?[NEWLINE]agent: Another criteria is to be enrolled or accepted for enrollment as a regular student in an eligible degree or certificate program.[NEWLINE][BOUNDARY][NEWLINE]user: Why must I register for Selective Service if I want federal student aid?[NEWLINE]agent: You must register with Selective Service if you are a male and want to receive federal student aid.[NEWLINE]agent: Are you a citizen of one of the Federated States of Micronesia, the Republic of the Marshall Islands, or the Republic of Palau?[NEWLINE]user: Yes, I am a citizen of one of those. |
superseg_train_3212 | user: Hello, can you tell me what is required to qualify for federal student aid?[NEWLINE]agent: It is vital to review the eligibility processes.[NEWLINE][BOUNDARY][NEWLINE]user: What is the profit capacity?[NEWLINE]agent: This benefit is primarily if you were enrolled in a university or vocational school.[NEWLINE][BOUNDARY][NEWLINE]user: Can you expand that information further?[NEWLINE]agent: It consists of being enrolled at least half time to be eligible.[NEWLINE]user: Need to show that you are qualified for such help?[NEWLINE]agent: Exactly, it is vital to have a high school diploma.[NEWLINE]user: What else is needed please?[NEWLINE]agent: It is essential that you complete a secondary education.[NEWLINE]user: Perfect, what else do I need to know?[NEWLINE]agent: You must also enroll in an eligible professional career program and complete one of the alternatives.[NEWLINE]user: Perfect and what else? |
superseg_train_3213 | user: are charges added if my loan is being collected by a debt collector?[NEWLINE]agent: Have you defaulted on your federal school loan?[NEWLINE]user: yes and a collection agency is involved[NEWLINE]agent: You are liable for the costs of collecting your defaulted federal student loans. The largest of these costs are usually the costs of placing your loan with a private collection agency. They amount to 17.92% of your outstanding balance, which includes principal, interest, and fees.[NEWLINE][BOUNDARY][NEWLINE]user: how do I know what collection agency to get in touch with?[NEWLINE]agent: Do you have a federal student loan?[NEWLINE]user: no, isn't it with someone else...it could be a federal student loan[NEWLINE]agent: Have you heard from a collection agency regarding your loan?[NEWLINE]user: yes[NEWLINE]agent: You can contact ED’s Default Resolution Group to find which collection agency you are dealing with.[NEWLINE][BOUNDARY][NEWLINE]user: are the people trying to charge me to get my loan taken care of legit? |
superseg_train_3214 | user: Are there additional costs that I would have to pay if my student loan was handed to a collection agency?[NEWLINE]agent: Are you currently in default with your student loan?[NEWLINE]user: Yes, I have fallen into arrears on my loan and am fearful that it will be handed over to a collection agency[NEWLINE]agent: If a collection agency is involved, you will liable for any of the costs involved in handing over the loan. The costs involved are equal to 17.92% of your outstanding balance, this amount includes principal, interest and fees[NEWLINE][BOUNDARY][NEWLINE]user: I have heard that some people have been told that their loans can be taken out of default for a fee. Is this true?[NEWLINE]agent: The best advice in this instance is to ignore this. Your loan can be taken out of default for free through the Default Resolution Group[NEWLINE][BOUNDARY][NEWLINE]user: Am I notified when a Treasury Offset is about to happen with my Student loan?[NEWLINE]agent: A notice of intent to offset your loan will be sent to your last known address. This notice will inform you that the offset will begin in 65 days. Normally, this correspondence will only be sent once[NEWLINE][BOUNDARY][NEWLINE]user: Is there any way that I can contact the Collection Agency involved with my Student Loan?[NEWLINE]agent: The Department of Education currently deals with the collection agencies as they are contracted to do so. A list is available on the website[NEWLINE][BOUNDARY][NEWLINE]user: What is the outcome if I don't agree to a repayment agreement on my defaulted student loan? |
superseg_train_3215 | user: are they going to add fees to my loan if a debt collector gets involved?[NEWLINE]agent: Have you defaulted on a federal student loan?[NEWLINE]user: not yet but you know[NEWLINE][BOUNDARY][NEWLINE]user: who do I talk to about wage garnishment or avoiding it?[NEWLINE]agent: You can contact your loan holder.[NEWLINE][BOUNDARY][NEWLINE]user: what happens when the debt collector gets involved?[NEWLINE]agent: If your loan is placed with a collection agency, you will be responsible for costs incurred by your loan holder to get payment. These costs amount to 17.92% of your loan amount if your loan is held by ED. Other loan holders may charge a different amount.[NEWLINE][BOUNDARY][NEWLINE]user: will they let me know before they pass my loan on to someone else to collect?[NEWLINE]agent: Yes, they will let you know. Before a defaulted loan is placed with a private collection agency, you will get an explanation on what you can do to avoid both the assignment to a private collection agency and the reporting of default status to credit agencies.[NEWLINE][BOUNDARY][NEWLINE]user: are these people that offer to help me with the loan for a fee any good? |
superseg_train_3216 | user: I'm getting calls from someone who wants to charge me fees to get my federal loan out of default.[NEWLINE]agent: This is a scam. The first thing you should do is contact the Default Resolution Group for help.[NEWLINE]agent: Are they asking you to pay for enrollment or maintenance fees?[NEWLINE]user: Yes, they are asking for maintenance fees.[NEWLINE]agent: Okay. The best thing to do is ignore them when they try to contact you. If you are in need of real help with your defaulted loan, the Default Resolution Group can help you for free.[NEWLINE]user: Where can I go to learn more about protecting myself from these types of scams?[NEWLINE]agent: You should take a look at our blog post titled, "Don't Be Fooled: You Never Have to Pay for Student Loan Help".[NEWLINE][BOUNDARY][NEWLINE]user: Thank you. I'm afraid that my defaulted student loan will cause my wages to be garnished. How can I avoid this.[NEWLINE]agent: One way you can avoid garnishment is to make a request for a hearing.[NEWLINE]user: I lost my job last year and have just stared a new job 2 months ago. Will my wages still be garnished?[NEWLINE]agent: This is definitely something that you should bring up at the hearing. Since you have been employed for less than 12 months after having previously been involuntarily separated from your employment, it may be ruled that your wages cannot be garnished at this time.[NEWLINE]user: What rights do I have with garnishment? |
superseg_train_3217 | user: I just got contacted by someone offering me to get my federal student loan out of default and his asking for some fees.[NEWLINE]agent: If it's not the Default Resolution Group then you should walk away.[NEWLINE]agent: Was it a company that contacted you asking for fees?[NEWLINE]user: It wasn't.[NEWLINE]agent: Do you need to know more about this?[NEWLINE]user: Not right now.[NEWLINE][BOUNDARY][NEWLINE]user: But I want to know about wage garnishing.[NEWLINE]agent: For that matter, you should contact your loan holder.[NEWLINE]user: Ok, but do you have any tips on how to avoid the garnishment of 15% of my disposable pay?[NEWLINE]agent: You can negotiate repayment terms acceptable to ED or the private collection agent and ensure that ED receives the first payment no later than 30 days from the day the garnishment notice was sent.[NEWLINE][BOUNDARY][NEWLINE]user: cool. Can you tell me more about what should I do if I'm contacted by anyone that's not the Default Resolution Group about fees for getting my student loan out of default? |
superseg_train_3218 | user: what will happen if I default on a student loan?[NEWLINE]agent: Have you defaulted on your federal student loan?[NEWLINE]user: no, just wondering[NEWLINE]agent: Have you looked into repayment arrangements?[NEWLINE]user: no I just started looking for info to be prepared if it happens[NEWLINE][BOUNDARY][NEWLINE]user: who can I call if I think someone is trying to scam me because of my loan?[NEWLINE]agent: Stay away from anyone you feel is trying to take advantage of the situation and contact the Default Resolution Group. The Default Resolution Group can help you get your loan out of default for free[NEWLINE][BOUNDARY][NEWLINE]user: what are some of the things that they can do to me if I default on a Federal Family loan?[NEWLINE]agent: Your state tax refunds may also be withheld and applied toward repayment of your loan, and you may also lose your driver's license or other state-issued licenses.[NEWLINE]user: can I fight this? |
superseg_train_3219 | user: I have been contacted by someone who has told me that they can get my federal student loan out of default for a fee. What should I do?[NEWLINE]agent: You first port of call in this instance should always be the Default Resolution Group[NEWLINE]agent: Has any company sought "enrollment", "subscription" or "maintenance" fees from you to help get you out of default?[NEWLINE]user: Yes, I have been contacted in this manner[NEWLINE]agent: Your first action here should be to walk away. Your loan can be moved out of default for free with the Default Resolution Group[NEWLINE][BOUNDARY][NEWLINE]user: Is there any way that I can avoid having 15% of my wages garnished when dealing with loan collections?[NEWLINE]agent: One way to avoid this is to come to an agreement with the ED and negotiate better repayment terms for you which are acceptable by the ED or the private collection agency. You must ensure that the ED receives the first payment that is due no later than 30 days from the date of garnishment[NEWLINE][BOUNDARY][NEWLINE]user: Is there anywhere that I can learn more about companies seeking fees to get my loan out of default?[NEWLINE]agent: You should read our blog post called "Don't Be Fooled; You Never Have to Pay for Student Loan Help"[NEWLINE][BOUNDARY][NEWLINE]user: Are there other collection costs applicable apart from the cost of placing my loan with a collections agency?[NEWLINE]agent: You may have other costs, such as Treasury offset processing fees. There may also be costs associated with potential civil litigation from the Department of Justice[NEWLINE][BOUNDARY][NEWLINE]user: How do collection agencies work when they take over a loan that is in default? |
superseg_train_3220 | user: Hi there. I would like some information related to the fact that my loan is placed with a collection agency.[NEWLINE]agent: Sure. But, we need to ask, is your loan on default?[NEWLINE]user: No, not at all.[NEWLINE][BOUNDARY][NEWLINE]user: Thanks. My main problem is that I got a email saying that I was getting extra fees to get my student loan out of default, and I want to know, what can I do about it?[NEWLINE]agent: In that case, you need to contact the default resolution group to be sure of this information.[NEWLINE]user: Even if this says that is to get my loan out of default?[NEWLINE]agent: Yes, yes, the best thing you can do is contact the default resolution group directly.[NEWLINE]user: SOme of the parts of the email said stuff like I had to pay something about some subscription, is this normal?[NEWLINE]agent: No, that's not normal or legal. If any company ask you something like that you should walk away.[NEWLINE][BOUNDARY][NEWLINE]user: I see... But I have heard about some collection agencies, but I don't know how to get in contact with them, what can I do? |
superseg_train_3221 | user: Hi there. I have some questions related to fees charged to me to get my loan out of default.[NEWLINE]agent: I see... In this kind of cases the best thing to do is get in contact with the default resolution group.[NEWLINE]agent: Anyone have tried to ask you for payments to help you to get out of default on your loan?[NEWLINE]user: Yes, someone want to charge me fees and want me to pay for help.[NEWLINE]agent: In this case, you should walk away. The resolution group can help you with this for free.[NEWLINE][BOUNDARY][NEWLINE]user: But who I can contact to be able to talk with?[NEWLINE]agent: For this, is better you get in contact with your loan holder, which is prepared to help you.[NEWLINE][BOUNDARY][NEWLINE]user: Normally, how much are the interest and fees that are apply on the loans?[NEWLINE]agent: Normally is 17.92% over the original amount of the loan.[NEWLINE][BOUNDARY][NEWLINE]user: This also applies for private collection companies?[NEWLINE]agent: The private collection agencies earn a commission for any payments you make.[NEWLINE][BOUNDARY][NEWLINE]user: I see... But if I want to look for more information, where I can found more information? |
superseg_train_3222 | user: who do I complain to about a financial aid issue at my school?[NEWLINE]agent: Do you feel that your school is not administering federal student aid funds properly?[NEWLINE]user: no I have another problem with them[NEWLINE]user: I think they made a mistake with my eligibility so who do I talk to?[NEWLINE]agent: Do you think your school paid out your aid in the wrong amount, at the wrong time, or not at all?[NEWLINE]user: no, just feel they classified me wrong[NEWLINE]agent: Do you feel that your school has policies for federal student aid programs but isn’t following them?[NEWLINE]user: no because I got my application done but just feel there was a small mistake on how they did it[NEWLINE]agent: Do you believe your school has made false or misleading statements about the school’s educational programs or financial charges?[NEWLINE]user: NO. this is weird are you a chat bot? are you listening to me? |
superseg_train_3223 | user: How can I make a complaint about how my college is handing out financial aid?[NEWLINE]agent: Do you feel your school is not adiministering federal student aid funds the way it is supposed to?[NEWLINE]user: Yes, I think they are not administering federal student aid properly.[NEWLINE]agent: I can give you some info that could help you determine how to solve your problem or submit a complaint.[NEWLINE][BOUNDARY][NEWLINE]user: What is the process of joining the military service?[NEWLINE]agent: First you need to get in touch with a recruiter to learn more about the service with each branch.[NEWLINE][BOUNDARY][NEWLINE]user: I think my school did not calculate my eligibility for federal student grants, loans, or work-study correctly, what should I do?[NEWLINE]agent: Did your school pay out your aid or credit balance incorrectly in the wrong amount, at the wrong time, or not at all?[NEWLINE]user: Yes, they did not pay out what they stated.[NEWLINE]agent: You would need to call the Federal Student Aid Feedback center.[NEWLINE][BOUNDARY][NEWLINE]user: What should I expect if I receive a Federal Pell Grant? |
superseg_train_3224 | user: My school didn't give me the right amount of financial aid. Who do I talk to to get it fixed?[NEWLINE]agent: So you believe that your financial aid has not been administered properly?[NEWLINE]user: I mean, I don't know exactly but it doesn't seem right.[NEWLINE]user: I think the amount I was supposed to get more. And there is another student with the same name as me so I think maybe it was mixed up. What do I do?[NEWLINE]agent: Ok, then this could be a simple mixup or a case of identity theft. Does that sound right to you?[NEWLINE]user: I just didn't get the right amount and I think someone did something wrong somewhere. I don't know if any rules were broken but it's just not right.[NEWLINE]agent: It could also be a case of something calculated incorrectly in the financial aid amount.[NEWLINE]user: Yes, it could be that too. I just need to know who to contact to get it fixed.[NEWLINE]agent: The first step would be to contact your school's financial aid department to try and get it straightened out.[NEWLINE][BOUNDARY][NEWLINE]user: Is there any way I could get a deferment on my student loan payments? |
superseg_train_3225 | user: Hello. I have some doubts about how to make a complain, about the management of my aid.[NEWLINE]agent: Do you think your school is not doing a good work in the administration of your federal student aid?[NEWLINE]user: No, not exactly that.[NEWLINE]user: Is common to found that the schools calculate the loans or aids in a wrong way?[NEWLINE]agent: There has been any kind of problems with the amount or timing of the aids with you?[NEWLINE]user: Yes. I There are been some delays on the payments.[NEWLINE]agent: In this case, we need to check this.[NEWLINE]user: Alright, well, the biggest problem I use to have is the fact that my payment is not made in time.[NEWLINE]agent: Alright, no problem. You can contact with your school, to talk about that.[NEWLINE]user: But what happens if I believe there was a violation of the policies of the federal student aid program? |
superseg_train_3226 | user: I am having a problem with the financial aid that I am receiving and specifically with the way my school is administering the funds from this aid. Is there anywhere that I can make a complaint?[NEWLINE]agent: Have you good reason to believe that your school is not performing as it should in the administration of your financial aid?[NEWLINE]user: Yes, I believe they are doing a very bad job of handling my financial aid[NEWLINE]agent: In that case, I will direct you to the relevant section on the website that deals with all things financial connected with schools, where you will find the relevant information necessary to help you[NEWLINE]user: What happens if I believe that I have evidence that my school is in violation of its own policies or federal regulations with regards to the handling of my funding, where do I go with this?[NEWLINE]agent: Something like this could arise when your school incorrectly calculated your eligibility for federal student grants, loans or work-study[NEWLINE][BOUNDARY][NEWLINE]user: Is there a difference between the Iraq and Afghanistan Service Grant and the Pell Grant?[NEWLINE]agent: The maximum amount awarded by the Iraq and Afghanistan Service Grant is the same as that awarded by the Pell Grant. With both of these grants, your EFC is not affected which means that your eligibility for any need-based federal student aid will also not be affected[NEWLINE][BOUNDARY][NEWLINE]user: How do I further my complaint with my school over my belief that they have mishandled the administration of funding of my financial aid?[NEWLINE]agent: The next steps you take depends on the particular situation. If you have tried to solve the problem between the school and yourself but to no avail, then you may contact the Federal Student Aid Feedback Center or call 1-844-651-0077. If you suspect that your school has given your funding to someone else, then you should familiarise yourself with identity theft and how to report it to our Office of Inspector General Hotline[NEWLINE][BOUNDARY][NEWLINE]user: Is there anywhere I can go to learn more about military service? |
superseg_train_3227 | user: Is it possible to submit a complaint about how my college is administering my financial aid?[NEWLINE]agent: Do you actually think your school is not administering federal student aid funds right?[NEWLINE]user: Yes, I believe they are not handling federal student aid correctly.[NEWLINE]agent: I have some info that could help you determine how to solve the problem or submit a complaint.[NEWLINE]user: What if I believe they have violated its own policy or federal regulations in its administration of the federal aid program.[NEWLINE]agent: You would have to contact your school first.[NEWLINE]user: I believe my school calculated my eligibility for federal student grants, loans, aid incorrectly, what should I do?[NEWLINE]agent: Do you think your school paid out your aid incorrectly or not at all or the wrong amount?[NEWLINE]user: No they did something else.[NEWLINE]agent: Does your school not have a financial aid administrator yet, doesn't have policies for administering federal student aid, or is not following the policies?[NEWLINE]user: No, they have an administrator and have policies.[NEWLINE]agent: Has your school made false statements about the educational programs, financial charges, or employability of graduates?[NEWLINE]user: No, that is not the case. |
superseg_train_3228 | user: I have some suspicions on how my college is using my student aid. What can I do about it?[NEWLINE]agent: Do you think your school is not administering federal student aid funds properly?[NEWLINE]user: That's what I think, yes.[NEWLINE]agent: I can give you some information to help you solve your problem or file a complaint. First, you should contact your schooll and try to solve your doubts with them and if you still think that the funds are not being used correctly then contact the Federal Student Aid Feedback Center or call 1-844-651-0077[NEWLINE][BOUNDARY][NEWLINE]user: Ok, thanks. Now, what if I'm called to serve actively in the military, can I get a deferment of my federal loan?[NEWLINE]agent: Yes, you'll qualify for deferment of repayment on any of your federal loans if that happens.[NEWLINE][BOUNDARY][NEWLINE]user: cool. Going back to my previous question. If I think I'm not getting the correct amount from the federal aid, should I contact my college or the Federal Student Aid Feedback Center?[NEWLINE]agent: You should try to resolve the problem with your college first.[NEWLINE][BOUNDARY][NEWLINE]user: Who can access the military aid for college school?[NEWLINE]agent: This aid is intended for veterans, future military personnel, active-duty personnel, or anybody related to veterans or active-duty personnel.[NEWLINE][BOUNDARY][NEWLINE]user: Now, about the grant funds. What if I'm not eligible for the Federal Pell Grants? |
superseg_train_3229 | user: how do I file a complaint on my school's financial aid office?[NEWLINE]agent: Do you believe your school is not administering federal student aid funds properly?[NEWLINE]user: no, not overall maybe they are but I think they messed my aid up[NEWLINE]user: what if I think they may have given some of my aid to someone else?[NEWLINE]agent: I can link you to a page where you can Learn about identity theft and how to report it to our Office of Inspector General Hotline[NEWLINE]user: can I just file a complaint because they didn't follow policy and they messed up what I should be getting?[NEWLINE]agent: Yes, you can submit a complaint if you feel that your school calculated your eligibility for federal student grants, loans, or work-study incorrectly[NEWLINE]user: am I right to assume I am dealing with the school when they give out aid or is it run by the federal government?[NEWLINE]agent: Your college or career school not the U.S. Department of Education will distribute your financial aid.[NEWLINE][BOUNDARY][NEWLINE]user: Do you also have info on how to apply for army ROTC scholarships? |
superseg_train_3230 | user: My Dad was in the military. I need to know if this qualifies me for any kind of financial aid for college.[NEWLINE]agent: For military families, scholarships and loan repayment assistance are available to you from several sources.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I submit a complaint about ow my college is using my financial aid?[NEWLINE]agent: I can provide you with some information that may help you solve your problem or submit a complaint.[NEWLINE][BOUNDARY][NEWLINE]user: Thank you. Does Paralyzed Veterans of America offer any scholarships to military families?[NEWLINE]agent: Yes, they do.[NEWLINE][BOUNDARY][NEWLINE]user: What other kind of financial aid does the government provide for military families?[NEWLINE]agent: I can give you information on a few sources of financial aid that you can consider, but I also suggest that you check out todaysmilitary.com. You will find a list of education benefits.[NEWLINE][BOUNDARY][NEWLINE]agent: What are Reserve Officers Training Corps Scholarships?[NEWLINE]user: Yes, I would like to know more about these scholarships.[NEWLINE]agent: Great. Unlike some other military scholarships, the ROTC Scholarships are based on merit instead of financial need.[NEWLINE][BOUNDARY][NEWLINE]user: Now, about my complaint. Should I file it? |
superseg_train_3231 | user: tell me about tax benefits for school purposes[NEWLINE]agent: Tax benefits can be used to get back some of the money you spend on tuition or loan interest or to maximize your college savings.[NEWLINE][BOUNDARY][NEWLINE]user: how much can I claim on the lifetime learning credit?[NEWLINE]agent: It allows you to claim up to $2,000 per student per year for tuition and fees, as well as for books, supplies, and equipment that were required for the course and had to be purchased from the school.[NEWLINE]user: is that for the lifetime learning credit?[NEWLINE]agent: Yes[NEWLINE][BOUNDARY][NEWLINE]user: what can you tell me about savings through the Coverdell savings?[NEWLINE]agent: The Coverdell Education Savings Account allows up to $2,000 a year to be put aside for a student’s education expenses.[NEWLINE][BOUNDARY][NEWLINE]user: what other tax credits do you have?[NEWLINE]agent: Two tax credits help offset the costs of college by reducing the amount of your income tax; The American Opportunity Credit and The Lifetime Learning Credit.[NEWLINE]agent: Do you file a tax return?[NEWLINE]user: I don't file |
superseg_train_3232 | user: I could use some tax benefits help[NEWLINE]agent: Okay, tax benefits can be used to get back some of the money you spend on tuition or loan interest or to maximize your college savings.[NEWLINE][BOUNDARY][NEWLINE]user: how do they help me?[NEWLINE]agent: They help offset the costs of college by reducing the amount of your income tax.[NEWLINE]agent: Did you miss filing a tax return this year?[NEWLINE]user: no I filed[NEWLINE]user: can you give me an example of one of these credits?[NEWLINE]agent: Okay, The Lifetime Learning Credit allows you to claim up to $2,000 per student per year for any college or career school tuition and fees, as well as for books, supplies, and equipment that were required for the course and had to be purchased from the school.[NEWLINE]user: are there others?[NEWLINE]agent: There is the American Opportunity Credit which allows you to claim up to $2,500 per student per year for the first four years of school as the student works toward a degree or similar credential.[NEWLINE][BOUNDARY][NEWLINE]user: what does the coverdell savings account do for me? |
superseg_train_3233 | user: how can tax benefits help me?[NEWLINE]agent: They help you by getting you back some of the money you spend on tuition or loan interest or they can maximize your college savings.[NEWLINE][BOUNDARY][NEWLINE]user: what is the most I can claim as a credit?[NEWLINE]agent: The American Opportunity Credit allows you to claim up to $2,500 per student per year for the first four years of school.[NEWLINE]user: how many of these types of credits are there?[NEWLINE]agent: There are two tax credits that help offset the costs of college by reducing the amount of your income tax.[NEWLINE]agent: Do you normally file a tax return?[NEWLINE]user: yes, but not every year[NEWLINE]agent: Even if you normally wouldn’t file a tax return because of your income level, you should still do it, so you don't miss out on tax credits.[NEWLINE]user: what is the other tax credit besides the one you already told me about?[NEWLINE]agent: There is also the Lifetime Learning Credit which allows you to claim up to $2,000 per student per year.[NEWLINE][BOUNDARY][NEWLINE]user: are there any of those prepay programs that gives us tax benefits? |
superseg_train_3234 | user: Hi there. I'm looking information related to economic aid for college students.[NEWLINE]agent: Great. Well, yes, it is possible to get aids for your college studies, for tuition and maximize your college savings.[NEWLINE][BOUNDARY][NEWLINE]user: This tuition programs, do you bring help about it?[NEWLINE]agent: Yes, you can always ask to the financial aid office or admissions staff about this topic.[NEWLINE][BOUNDARY][NEWLINE]user: There are any kind of tax help for college students?[NEWLINE]agent: Yes, there are tax credits, which can help you to get access to tuitions, books, supplies and equipment for college or career school, this also will help you to reduce the amount of your income taxes.[NEWLINE]agent: Have you ever filled a tax return form? This may help you.[NEWLINE]user: No, I haven't, but I'll have it present in the future.[NEWLINE]user: Alright, thanks. But how much money this help brings for students?[NEWLINE]agent: The lifetime learning credit allows you to claim up to $2,000 per student per year for any kind of education and the equipment you may need.[NEWLINE]user: This is the only amount of money that students receive? |
superseg_train_3235 | user: Are there any tax benefits that I can avail of when paying for education?[NEWLINE]agent: Yes there are, you can earn tax benefits to get back some of the money you have spent on education, which will maximize your college savings[NEWLINE][BOUNDARY][NEWLINE]user: Where can I find more information on Qualified Tuition Programs?[NEWLINE]agent: The best advice is to contact the financial aid or admissions staff at your school, they can help you with all of this[NEWLINE][BOUNDARY][NEWLINE]user: I am interested in the Student Loan Interest Deduction scheme, can you give me further information about this please?[NEWLINE]agent: If you took out a student loan for yourself, your spouse or your dependent, you can avail of a tax deduction for any interest that was paid on these loans. This tax benefit applied to all loans that were taken out for education, not just federal student loans. The maximum deduction that you can avail of is $2,500 per year[NEWLINE][BOUNDARY][NEWLINE]user: Can you give me some more information on tax credits that are available for higher education expenses?[NEWLINE]agent: There are currently two types of tax credits available. Thes credits offset the costs of tuition, fees, books, supplies or equipment which ultimately reduces the amount of income tax that you pay[NEWLINE]agent: Do you normally file an annual personal tax return?[NEWLINE]user: No, I have never done so up until now[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible to withdraw from an IRA to help with college costs? |
superseg_train_3236 | user: Is it true the IRS provides tax benefits for education?[NEWLINE]agent: Yes and the tax benefits could be used to get back some money you spent on tuition or loan interest.[NEWLINE][BOUNDARY][NEWLINE]user: What are Qualified Tuition Programs?[NEWLINE]agent: A QTP or 529 Plan is established by a state or school so you are able to prepay or save up to pay for your education related expenses and once withdrawn for school it will not be taxed.[NEWLINE]user: How will I know if my college I plan on going to takes part in the QTP?[NEWLINE]agent: Just ask your financial aid office or admission staff.[NEWLINE][BOUNDARY][NEWLINE]user: What exactly is a Coverdell Education Savings Account?[NEWLINE]agent: A Coverdell Education Savings Account lets you save up to $2,000 a year for student education expenses for elementary, secondary, or college.[NEWLINE][BOUNDARY][NEWLINE]user: Are there any tax credits for higher education expenses?[NEWLINE]agent: Yes, two tax credits are available to help with the costs of tuition, fees, books, supplies, or equipment of college.[NEWLINE]agent: Do you not file a tax return? |
superseg_train_3237 | user: I want to know about tax benefits and school costs[NEWLINE]agent: Tax benefits can be used to get back some of the money you spend on tuition[NEWLINE][BOUNDARY][NEWLINE]user: do you have anything about a savings plan for school?[NEWLINE]agent: Yes, I can help you learn more about state 529 plans[NEWLINE]user: do all schools participate in this?[NEWLINE]agent: To find out if the school you plan to attend participates in a 529 plan you can ask the financial aid or admissions staff.[NEWLINE][BOUNDARY][NEWLINE]user: are there any tax credits?[NEWLINE]agent: There are two tax credits that help with the costs of college by reducing the amount of your income tax[NEWLINE]agent: Did you miss filing a tax return?[NEWLINE]user: no I did file[NEWLINE]user: what's the most I can get as a tax credit? |
superseg_train_3238 | user: tell me about college tax benefits[NEWLINE]agent: Tax benefits can be used to get back some of the money you spend on college.[NEWLINE][BOUNDARY][NEWLINE]user: tax credits?[NEWLINE]agent: Tax credits is one way to offset the costs of college or career school by lowering the amount of your income tax.[NEWLINE]agent: null[NEWLINE]user: no[NEWLINE]user: what's one way to use a tax credit?[NEWLINE]agent: You can use the American Opportunity Credit it allows you to claim up to $2,500 per student per year for the first four years of school as you work toward a degree.[NEWLINE][BOUNDARY][NEWLINE]user: is there a savings program?[NEWLINE]agent: You will need to ask the financial aid office whether the college you plan to attend participates in one of these programs.[NEWLINE][BOUNDARY][NEWLINE]user: any tax deductions to help? |
superseg_train_3239 | user: what will the time it takes to repay a loan look like?[NEWLINE]agent: Payments are fixed and made for up to 10 years or between 10 and 30 years for consolidation loans.[NEWLINE]agent: Would you like to know how this benefits you?[NEWLINE]user: no just wanted to know how long it takes[NEWLINE][BOUNDARY][NEWLINE]user: what loans are eligible for the standard repayment plan?[NEWLINE]agent: Several loans from the Direct Loan Program and the FFEL Program are eligible for the Standard Repayment Plan[NEWLINE][BOUNDARY][NEWLINE]user: do we get to choose a payment plan?[NEWLINE]agent: You have the option to choose a repayment plan. If you don’t choose a repayment plan your loan servicer places you on the Standard Repayment Plan.[NEWLINE]user: should I just let them leave me on the standard plan?[NEWLINE]agent: The Standard Repayment Plan saves you money over time because your monthly payments may be slightly higher than payments made under other plans, but you will pay off your loan sooner. You end up paying the least amount of interest over the life of your loan.[NEWLINE][BOUNDARY][NEWLINE]user: can I use other loans to have you look at when you work out the repayments on a Direct Consolidation Loan? |
superseg_train_3240 | user: hi[NEWLINE]agent: hi[NEWLINE]agent: hi[NEWLINE]user: hi[NEWLINE]agent: hi[NEWLINE]user: hi[NEWLINE]agent: hi[NEWLINE][BOUNDARY][NEWLINE]user: hi[NEWLINE]agent: hi[NEWLINE][BOUNDARY][NEWLINE]user: hi[NEWLINE]agent: hi[NEWLINE]user: I see, that very wide then. May I ask if other student loans can be included here? |
superseg_train_3241 | user: Hi, I am looking for more information regarding the Standard Repayment Plan that is available through the FSA?[NEWLINE]agent: For your information, payments in a Standard Repayment Plan are fixed and are made for up to 10 years, repayments can be made between 10 and 30 years for any consolidated loans[NEWLINE]agent: Are you looking for the repayment plan that will ensure that you pay the least amount of interest over the lifetime of the borrowing?[NEWLINE]user: Yes, that would certainly be my intention[NEWLINE]agent: With the Standard Repayment Plan, you will pay the least amount of interest over the life of the loan[NEWLINE][BOUNDARY][NEWLINE]user: What are the guidelines around monthly payments for consolidated loans?[NEWLINE]agent: There are rules and regulations that must be followed that I can go through with you now if you would like?[NEWLINE]user: What if I have a Direct Consolidated Loan or FFEL Consolidated Loan?[NEWLINE]agent: In this instance, the length of the repayment period will depend on the amount of borrowing that is outstanding, known as your total education loan indebtedness, this debt includes any student loan debt you may have that is joined to your consolidation loan[NEWLINE]user: What is included in borrowing that is not part of a Consolidation Loan?[NEWLINE]agent: This would include any federal loan that you would have that is not included in the consolidation loan, or any private student loan that you may have availed of[NEWLINE][BOUNDARY][NEWLINE]user: What are the terms of the Federal Education Loan, with the exception of consolidation loans? |
superseg_train_3242 | user: I need some help understanding the Standard Repayment Plan.[NEWLINE]agent: The Standard Repayment Plan is a basic repayment plan where payments are fixed and made for no longer than 10 years.[NEWLINE]agent: Would you like to know more about this plan?[NEWLINE]user: Yes, that would be very helpful.[NEWLINE]agent: The Standard Repayment Plan gives you the benefit of paying off your loans in a shorter amount of time, so that you pay the least amount of interest on your loan.[NEWLINE][BOUNDARY][NEWLINE]user: Are Direct Subsidized Loans eligible for the repayment plan?[NEWLINE]agent: Yes, they are.[NEWLINE][BOUNDARY][NEWLINE]user: Will my monthly payments be higher than my current loan payments?[NEWLINE]agent: Yes, you will see a slight increase in your monthly payments. However, this allows you to pay off your loan faster.[NEWLINE]user: How else can a Standard Repayment Plan benefit me?[NEWLINE]agent: As I've mentioned before, your payments will be slightly higher, but you end up paying less interest. This will allow you to save money in the long run.[NEWLINE][BOUNDARY][NEWLINE]user: How does the plan work with consolidation loans? |
superseg_train_3243 | user: I need to find out what exactly is the Standard Repayment Plan that is available through the FSA?[NEWLINE]agent: Under the Standard Repayment Plan, the payments to your loan are fixed and are made for up to 10 years, and can be made between 10 and 30 years for consolidation loans[NEWLINE]agent: Are you looking for the cheapest option that is available in relation to repayments of your student loan?[NEWLINE]user: I haven't studied it fully so far, but was just looking for general information at present[NEWLINE][BOUNDARY][NEWLINE]user: How do monthly payments on Consolidation Loans work?[NEWLINE]agent: There are certain rules and conditions that must be met when making monthly payments to a Consolidated Loan[NEWLINE]agent: Do you have a Direct Consolidation Loan or an FFEL Consolidation Loan?[NEWLINE]user: No, I have neither at the moment[NEWLINE][BOUNDARY][NEWLINE]user: What are the advantages of the Standard Repayment Plan when repaying a Federal Direct Loan or FFEL Program Loan? |
superseg_train_3244 | user: tyufffdgh[NEWLINE]agent: Sure, no problem. You need to know that the payments of the loans are fixed and made for up to 10 years and for 10 an 30 years for consolidation loans.[NEWLINE]agent: Are you already paying or about to start paying your loan?[NEWLINE]user: Yes, that's right, I'm about to, but I would like to know the condition of the payments, specially the timing.[NEWLINE]agent: Alright. Well, talking about the interest you will pay, this will be the least amount of interest over the life of your loan.[NEWLINE]user: And how this will help me?[NEWLINE]agent: We can offer you a repayment plan that will help you save money over time because your monthly payments may be slightly higher than payments under other plans, this will make you pay it faster.[NEWLINE]user: But I will be able to choose a repayment plan?[NEWLINE]agent: Yes, that's right.[NEWLINE]user: And how much I will have to pay?[NEWLINE]agent: you will pay the least amount of interest over the life of your plan.[NEWLINE][BOUNDARY][NEWLINE]user: And what is the monthly plan? |
superseg_train_3245 | user: Good afternooon. I would like to know more about repayment plans for loans on certain federal programs, please.[NEWLINE]agent: No problem. The basic information about it, is that you have the standard repayment plan where payments are fixed and made for up to 10 years between 10 and 30 years for those loans which are in consolidation.[NEWLINE]agent: Do you know why's that?[NEWLINE]user: Yeah, I know. I read somewhere that this action will allow me to pay the least amount of interest in my loan, is that right?[NEWLINE]agent: That's correct. You are very well informed.[NEWLINE][BOUNDARY][NEWLINE]user: Is the same for those Direct Consolidation or FEEL Consolidation loans?[NEWLINE]agent: Not quite. In those cases, the length of your repayment period will be determined depending on the amount of your total education loan indebtedness. That includes the amount of your consolidation loan and your other student loan debt.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, i see. Kind of complicated, huh?. Oh, well. Say, whenever i get a loan, i can choose how i want to repay it, right?[NEWLINE]agent: Certainly, you can. You have options for doing the choosing when is time to repay your loan. That's when you make use of the plans.[NEWLINE][BOUNDARY][NEWLINE]user: SO, lets say i go for these plans under the standard repayment thing, What do i get there?[NEWLINE]agent: To be more specific there, your payments by the month would be in a fixed amount of at least $50 each month and made for up to 10 years for all loan types. However, Direct Consolidation and FEEL Consolidation loans are excepted.[NEWLINE][BOUNDARY][NEWLINE]user: Then, to check sure this. I'll save money for abiding this standard plan, I'm right? |
superseg_train_3246 | user: Hi There. I have been looking information about something called standard plan.[NEWLINE]agent: Sure, no problem. The standard repayment plan is the basic repayment plan there is.[NEWLINE]agent: Are you looking information about how are fixed the payments?[NEWLINE]user: Yes, I'm looking information about that too.[NEWLINE]agent: Great! You need to know that the payments are fixed and made up to be for up 10 years and even 30 years, paying the less amount of interest over the the life of your loan.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, That's great. But how much do I have to pay for that?[NEWLINE]agent: For this plans you will hay to pay at least $50 every month for 10 years for all loans.[NEWLINE][BOUNDARY][NEWLINE]user: That sounds fair. But How I can know if I have the chance to get one of this loans?[NEWLINE]agent: You can use the loan simulator to estimate your eligibility and choose the loan repayment plan that better suits you.[NEWLINE][BOUNDARY][NEWLINE]user: This is for all the loans?[NEWLINE]agent: Yes, it is, except for the direct consolidation loans and feel consolidation loans.[NEWLINE][BOUNDARY][NEWLINE]user: I see, so if I take one of those I have to pay much more? |
superseg_train_3247 | user: tell me about payments on the repayment plan[NEWLINE]agent: Payments will be fixed and made for up to 10 years, or between 10 and 30 years for consolidation loans.[NEWLINE]agent: null[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]user: can I do a standard repayment plan on a ffel plus loan?[NEWLINE]agent: Yes, the FFEL PLUS loan is eligible for the Standard Repayment Plan.[NEWLINE]user: what about direct subsidized loans?[NEWLINE]agent: Yes, they are eligible[NEWLINE][BOUNDARY][NEWLINE]user: how do I report school loans I want taken into consideration when my repayment period is worked out for a direct consolidation loan?[NEWLINE]agent: You need to list those loans on your consolidation application in the section for listing loans that you do not want to consolidate, but want to be considered in the determination of your repayment period.[NEWLINE]user: what kind of loans can I list on there? |
superseg_train_3248 | user: hi[NEWLINE]agent: hi[NEWLINE]user: hi[NEWLINE][BOUNDARY][NEWLINE]user: hi[NEWLINE]agent: hi[NEWLINE][BOUNDARY][NEWLINE]user: hi[NEWLINE]agent: hi[NEWLINE][BOUNDARY][NEWLINE]user: Umm, I see. And which kind of persons would lend private loans?[NEWLINE]agent: Well, you can find these option to be lend by banks, credit union, state agencies or even schools.[NEWLINE][BOUNDARY][NEWLINE]user: So, you assure me that federal loans would be of more benefit then? Instead of private? |
superseg_train_3249 | user: Hi there, I am trying to decide whether a federal student loan will be more advantageous for me over a private student loan for college and was looking for some information to help me decide[NEWLINE]agent: Are you seeking a loan to help pay your expenses for college?[NEWLINE]user: Not at the moment, but the matter may arise in the future[NEWLINE][BOUNDARY][NEWLINE]user: Are there many differences between federal and private student loans, and where would I get all the relevant information about these borrowings?[NEWLINE]agent: The government makes federal loans available, the terms and conditions of which are set out by the law. You can avail of a lot of benefits with a federal loan, such as fixed interest rates and income-driven repayments, which you won't find with private student loans. Private loans are offered by financial institutions whose terms and conditions are governed by the financial institution themselves[NEWLINE][BOUNDARY][NEWLINE]user: What type of funding is included if I apply for student financial aid?[NEWLINE]agent: It's quite likely that your school would include a student loan as part of your financial aid package, but it is important to understand the differences between federal loans and private student loans[NEWLINE][BOUNDARY][NEWLINE]user: What is the process required for getting a federal loan for my college attendance?[NEWLINE]agent: The first step of the application process is to complete the Free Application for Federal Student Aid FAFSA form. This form will also give you further information about applying for aid[NEWLINE][BOUNDARY][NEWLINE]user: Does my school choose one type of student loan over another in respect of any financial aid package that I might be offered? |
superseg_train_3250 | user: I have some questions about federal student loans.[NEWLINE]agent: I can help you with that. Are you the student in need of a loan to pay for college?[NEWLINE]user: No, my son will be taking out the loan.[NEWLINE][BOUNDARY][NEWLINE]user: Should my son take out federal student loans?[NEWLINE]agent: Yes. It's always recommended that you start with federal loans.[NEWLINE][BOUNDARY][NEWLINE]user: How can my son become eligible for federal loans?[NEWLINE]agent: His first step will be to fill out the Free Application For Federal Student Aid(FAFSA).[NEWLINE][BOUNDARY][NEWLINE]user: How do federal loans differ from private loans?[NEWLINE]agent: All federal student loans and parent loans are funded by the federal government.[NEWLINE][BOUNDARY][NEWLINE]user: Okay. How else do they differ? |
superseg_train_3251 | user: I need help with figuring out how student loans work.[NEWLINE]agent: Will you be the one taking out the loan for college?[NEWLINE]user: No, my daughter will be going to college.[NEWLINE][BOUNDARY][NEWLINE]user: How can she become eligible for federal student loans?[NEWLINE]agent: Do you know how federal loans work?[NEWLINE]user: Yes, somewhat.[NEWLINE]agent: Great. The first thing your daughter needs to do is fill out a FAFSA form.[NEWLINE][BOUNDARY][NEWLINE]user: How do private loans differ from federal loans?[NEWLINE]agent: Unlike federal loans, private loans are made by a private lender. Each private loan could differ by lender and by type of loan, so it's very important that you and your daughter understand the terms of the loan.[NEWLINE][BOUNDARY][NEWLINE]user: Are there any federal student loans available for graduate students? |
superseg_train_3252 | user: Is it true federal student loans offer advantages over private student loans?[NEWLINE]agent: Do you need a loan to help with college?[NEWLINE]user: No, at this time just looking at the differences?[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me the differences in federal and private student loans?[NEWLINE]agent: Federal student loans are made by the government, with terms set by law, and would include a benefit of fixed interest rates and income-driven repayment plans. Private loans are made by private organizations such as banks, credit unions and have terms set my the lender.[NEWLINE][BOUNDARY][NEWLINE]user: What if I apply for financial aid through the school?[NEWLINE]agent: Your school will include student loans as part of your financial aid package.[NEWLINE][BOUNDARY][NEWLINE]user: What makes federal loans better than private loans?[NEWLINE]agent: Federal loans offer a fixed interest rate and income-driven repayment plans not offered by private loans. Private loans are given out by banks which set their own terms.[NEWLINE][BOUNDARY][NEWLINE]user: How do I get a federal loan? |
superseg_train_3253 | user: Are there any advantages to having a federal student loan over a private student loan?[NEWLINE]agent: Will you be seeking to take out a loan to help pay for your college education?[NEWLINE]user: Not at the moment, I am just looking for information[NEWLINE][BOUNDARY][NEWLINE]user: What are the actual differences between federal student loans and private student loans?[NEWLINE]agent: Federal student loans are offered by the Government. The terms and conditions of these loans are governed by the law. Benefits of these loans may include fixed interest rates and income-driven repayment plans which are not typically offered with private student loans. Private loans are offered by financial institutions and have their conditions governed by the lender themselves[NEWLINE]user: Is there any summary of the differences that you could give me?[NEWLINE]agent: There is a chart on the website that provides a summary of both loans and how they differ[NEWLINE][BOUNDARY][NEWLINE]user: Is there any Direct Loan that a parent can take out for their child?[NEWLINE]agent: Yes, these are known as Federal parent loans and are Direct PLUS Loans aimed at parents[NEWLINE][BOUNDARY][NEWLINE]user: Are there many differences between federal and private student loans? |
superseg_train_3254 | user: Why would I opt for a federal loan over a private student loan to help with my college education?[NEWLINE]agent: Are you currently seeking a loan to help with your college education?[NEWLINE]user: Yes, I am starting the process now[NEWLINE]agent: You should consider federal loans first[NEWLINE]user: What type of loan is offered to me through a financial aid package, should I receive one?[NEWLINE]agent: It is quite likely that your school will offer you a student loan as part of any financial aid package you receive. You should inform yourself of the different loan options that there are in the marketplace. Generally, there are two types of student loans available, federal and private[NEWLINE]user: What is a private student loan?[NEWLINE]agent: These are loans that are nonfederal and are offered by financial institutions like banks, credit unions or a school[NEWLINE][BOUNDARY][NEWLINE]user: What is the process involved in getting a federal student loan?[NEWLINE]agent: Are you currently applying for a federal loan? |
superseg_train_3255 | user: Hi there. I'm looking some information about what has more advantages if the private or federal aids for students loans.[NEWLINE]agent: Sure, no problem. Are you looking for information because you need a loan to help you pay for college?[NEWLINE]user: Yes, that's right. And I'm looking to see which one gives me better options.[NEWLINE]agent: Great! Well, we can tell you that you should consider the federal loans first.[NEWLINE]user: Alright thanks for your recommendation. But how the loans will help me with my school?[NEWLINE]agent: Well... Is very likely that your school will likely include the student loans as part of your financial aid package.[NEWLINE][BOUNDARY][NEWLINE]user: I see, that's would be very nice. But how do I get a federal loan?[NEWLINE]agent: To get a federal loan you must first complete the free application for federal student aid fafsa form.[NEWLINE][BOUNDARY][NEWLINE]user: So, it's much better if I go with a federal loan?[NEWLINE]agent: Yes, because are much easier to get.[NEWLINE][BOUNDARY][NEWLINE]user: But, which are the differences of one and another? |
superseg_train_3256 | user: I want to know more about false certification discharge of a loan[NEWLINE]agent: I can help you learn more about false certification discharge to see whether you might qualify[NEWLINE][BOUNDARY][NEWLINE]user: how do I apply for a direct loan discharge?[NEWLINE]agent: You need to complete the loan discharge application that applies to your situation[NEWLINE][BOUNDARY][NEWLINE]user: what if I'm not given a loan discharge?[NEWLINE]agent: If you do not receive a loan discharge you are responsible for repaying your loan.[NEWLINE]agent: Do you need more information to be prepared if you think you were wrongly denied a loan discharge?[NEWLINE]user: no it's good[NEWLINE][BOUNDARY][NEWLINE]user: what are ways to get a discharge?[NEWLINE]agent: There are three categories of false certification through which you might be eligible for a discharge of your Direct Loans or FFEL Program loans[NEWLINE][BOUNDARY][NEWLINE]user: is one of them for them doing things without my signature? |
superseg_train_3257 | user: can you help me with a loan discharge?[NEWLINE]agent: Yes, we can give you false certification discharge information to see whether you might qualify[NEWLINE]user: can I get a direct loan discharged?[NEWLINE]agent: You might be eligible for a discharge of your loan made under the William D. Ford Federal Direct Loan Program if your school falsely certified your eligibility to receive a loan.[NEWLINE][BOUNDARY][NEWLINE]user: can a parent plus loan be discharged too if the school lied?[NEWLINE]agent: Did a school falsely certify a student's ability to benefit from its training?[NEWLINE]user: we believe so[NEWLINE]agent: Yes, some or all of your parent PLUS loan might be discharged if that is true.[NEWLINE][BOUNDARY][NEWLINE]user: how do we apply for a direct loan discharge?[NEWLINE]agent: You need to complete the loan discharge application that applies to your circumstance.[NEWLINE]user: is bad signatures or lack of signatures a reason to get a discharge? |
superseg_train_3258 | user: My school filled out the paperwork for my school loans wrong. Do I still have to pay the loans back?[NEWLINE]agent: In the instance of a false certification, you may qualify for the discharge of your federal student loans. Would you like to learn more?[NEWLINE][BOUNDARY][NEWLINE]user: Actually, my mom and dad took out the loan to help me, but the paperwork is still wrong. Does that make a difference?[NEWLINE]agent: A PLUS loan taken out by a parent could still be discharged in the case of a false certification.[NEWLINE]user: So it doesn't matter that my parents helped get the loan?[NEWLINE]agent: It won't matter whether it was you or your parents who actually took out the loan. If the school falsely represented the benefits you would get from studying there in order for you to take out the loan, it can be discharged.[NEWLINE]user: Yes! They told me I would be able to use my credits to transfer to a bigger school after, but I found out when I tried to transfer that they weren't even accredited and my credits aren't worth anything![NEWLINE]agent: Was there anything that would have made you ineligible to receive a loan at the time that it was issued?[NEWLINE]user: I don't think so. My parents didn't say anything about that happening when they applied for the loan for me.[NEWLINE]agent: Did you sign your name to any of the loan paperwork at the time the loan was obtained?[NEWLINE]user: I just remembered something! My mom said there was a part I had to sign and to expect a call from the school to go to the office and sign it. After a week, I called the office myself because they never got in touch with me. They said it had been taken care of and not to worry about it. |
superseg_train_3259 | user: Goo evening. I recently found out that my school apparently requested a student loan on my behalf without me knowing. Is there something I can do about that?[NEWLINE]agent: Certainly, you can. You may be eligible for a discharge of such loan, all based on that false certification.[NEWLINE][BOUNDARY][NEWLINE]user: That's a relief. But, I don't stop thinking if I could be rejected on my claim. If that happens, what then?[NEWLINE]agent: If that's your scenario, then I'm afraid you'll remain as responsible for repaying your loan.[NEWLINE]agent: Do you have any proof of negligent denial or something you can add to your discharge case?[NEWLINE]user: No, i'm not affected by that. I was just asking.[NEWLINE][BOUNDARY][NEWLINE]user: Well, in any case, what i must do if i want to apply for a discharge? I mean, you never know.[NEWLINE]agent: If you have a loan and wan to apply for a discharge, you must complete the loan discharge which goes with you circumstance.[NEWLINE][BOUNDARY][NEWLINE]user: Right, right, because there are so much types, i guess. Well, if i'm eligible, How much i can aspire to discharge?[NEWLINE]agent: Have you met the eligibility requirements? |
superseg_train_3260 | user: I would like to get further information on my eligibility for a discharge of my federal student loan, based on false certification, could you help me in this regard?[NEWLINE]agent: You can learn more about false certification discharges and the eligibility surrounding them on this website, please go to the relevant section[NEWLINE][BOUNDARY][NEWLINE]user: And do you know what the eligibility requirements are to qualify for a loan discharge due to false certification?[NEWLINE]agent: In total, there are three categories of false certification. You may be eligible for discharge of your Direct Loan or FFEL Program Loan through one of these categories[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible that my parent PLUS loan could be discharged due to false certification?[NEWLINE]agent: Have you evidence that the school in question falsely certified your son/daughter's ability to benefit from its training?[NEWLINE]user: No, I don't have evidence at this point[NEWLINE]agent: Is it the case that the student in question had a disqualifying status at the time that the school certified your eligibility to receive the parent PLUS loan?[NEWLINE]user: Yes, this is the case actually[NEWLINE]agent: null[NEWLINE][BOUNDARY][NEWLINE]user: If I have a strong suspicion that a loan was made in my name as a result of identity theft, who do I contact? |
superseg_train_3261 | user: How can I find out if I am eligible for a discharge of me federal student loan due to false certification?[NEWLINE]agent: There is a section on the website dedicated to this topic which will tell you if you are eligible for this[NEWLINE][BOUNDARY][NEWLINE]user: What is the best way for me to apply for a loan discharge?[NEWLINE]agent: You will need to contact your loan servicer to pursue this[NEWLINE]user: Is it easy to apply for a loan discharge?[NEWLINE]agent: Do you have a Direct Loan or FFEL Program loan and wish to apply for a loan discharge due to false certification?[NEWLINE]user: Yes, that is exactly what I am looking to do[NEWLINE]agent: When applying for a discharge, you will need to complete the loan discharge application that is relevant to your own personal circumstance[NEWLINE][BOUNDARY][NEWLINE]user: If I get approval for a loan discharge, how much of my loan will be discharged?[NEWLINE]agent: Have you met the eligibility requirements for a discharge on your loan? |
superseg_train_3262 | user: I want to see about a student loan discharge[NEWLINE]agent: I can help you learn more about false certification discharge to see whether you might qualify[NEWLINE][BOUNDARY][NEWLINE]user: can I be helped if I am the parent of a student and the loan was to me?[NEWLINE]agent: Yes, we can help you[NEWLINE][BOUNDARY][NEWLINE]user: one of my problems is that I think they have done things without my consent or don't I have to sign off on things, so what can I do?[NEWLINE]agent: You can Complete the Loan Discharge Application: False Certification Unauthorized Signature/Payment form if you believe that an employee of the school that determined your eligibility for the loan signed your name on the promissory note or other loan documents without your authorization[NEWLINE][BOUNDARY][NEWLINE]user: do they discharge the entire loan if they did something wrong?[NEWLINE]agent: Do you know if you meet the eligibility requirements for a discharge?[NEWLINE]user: I do, I think[NEWLINE]agent: If you receive a loan discharge the entire remaining balance of your loan will be discharged, and any payments made on the loan will be refunded.[NEWLINE][BOUNDARY][NEWLINE]user: so the unauthorized signature form can be for someone messing with my loan? |
superseg_train_3263 | user: How can I find out if I am eligible for a discharge of my federal loan, based on false certification?[NEWLINE]agent: We have a dedicated section on our website for false certification discharge, which will inform you whether you qualify or not[NEWLINE][BOUNDARY][NEWLINE]user: What exactly is refunded if my loan is discharged?[NEWLINE]agent: The entire remaining balance of your loan is cleared and any payments made on the loan are refunded[NEWLINE]user: Is there a minimum or maximum amount that is refunded if I am approved for a loan discharge?[NEWLINE]agent: Upon approval of a loan discharge, whatever balance is outstanding along with whatever repayments you made to the loan are refunded[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible that a parent PLUS loan could be discharged?[NEWLINE]agent: Have you evidence that the school falsely certified the student's ability to benefit from its training?[NEWLINE]user: No, I have no evidence as yet[NEWLINE]agent: Do you know if the student in question had a disqualifying status at the time that the school in question certified the eligibility to receive a parent PLUS loan?[NEWLINE]user: I don't know the answer to this but will be making enquiries to find out[NEWLINE]agent: Is there any evidence available that the school signed your name on the promissory note or other loan documents without having your authorization?[NEWLINE]user: No evidence to my knowledge, but again, I will be looking in to this |
superseg_train_3264 | user: What criteria have to be met to become eligible for a discharge of a federal student loan based on false certification?[NEWLINE]agent: We have a section on our website that covers off all the information you will need in this regard[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible that any part of my parent PLUS loan could be discharged due to false certification?[NEWLINE]agent: To the best of your knowledge, do you know if the school falsely certified the student's ability to benefit from its training?[NEWLINE]user: No, I don't have that information or evidence as of yet[NEWLINE]agent: Did the student in question have a disqualifying status at the time your school certified your eligibility to receive the parent PLUS loan?[NEWLINE]user: No, not to my knowledge, but it is something I could check out[NEWLINE]agent: Do you have any evidence of the school having signed your name on a promissory note or other loan documentation without your authorization?[NEWLINE]user: Yes, I do have evidence of this[NEWLINE]agent: null[NEWLINE][BOUNDARY][NEWLINE]user: What requirements need to be met for me to become eligible to qualify for a discharge of my loan based on false certification? |
superseg_train_3265 | user: I want a loan discharge please[NEWLINE]agent: Okay, you can first learn more about false certification discharge to see whether you might qualify[NEWLINE][BOUNDARY][NEWLINE]user: where can I apply for a discharge if I didn't get anything from the training?[NEWLINE]agent: You would apply for a Loan Discharge Application: False Certification Ability to Benefit[NEWLINE][BOUNDARY][NEWLINE]user: can I appeal if denied?[NEWLINE]agent: You may ask the U.S. Department of Education to review the denial[NEWLINE][BOUNDARY][NEWLINE]user: so can I ask for a discharge if the training didn't help me because I had issues ongoing of my own?[NEWLINE]agent: You might qualify for a discharge on the Disqualifying status category.[NEWLINE][BOUNDARY][NEWLINE]user: are all loans able to be discharged?[NEWLINE]agent: Loans made under the William D. Ford Federal Direct Loan Program or Federal Family Education Loan Program are eligible for a discharge.[NEWLINE][BOUNDARY][NEWLINE]user: and I apply where you said?[NEWLINE]agent: Do you have a Direct Loan or FFEL Program loan and are you ready to apply for the false certification discharge? |
superseg_train_3266 | user: Who do I make a student loan payment to?[NEWLINE]agent: It is very simple, all you have to do is work with your federal loan servicer.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know where to send your student loan payment?[NEWLINE]user: No, I have no idea who to send my student loan payment to.[NEWLINE][BOUNDARY][NEWLINE]user: Where do send my other loan servicer payments?[NEWLINE]agent: You would need to find your loan servicer contact info they sent to you.[NEWLINE]user: Is there any discounts to have automatic debit with Direct Loans?[NEWLINE]agent: Yes, you can get a.25% interest rate deduction if you have automatic debit.[NEWLINE][BOUNDARY][NEWLINE]user: Can I make a payment to Great Lakes and Nelnet in one place?[NEWLINE]agent: Yes, we are now accepting payments for federally-owned student loans that are being serviced by Great Lakes or Nelnet.[NEWLINE][BOUNDARY][NEWLINE]user: Is there an easy way to not miss a payment? |
superseg_train_3267 | user: If I want to make a Student Loan Payment, how do I go about this?[NEWLINE]agent: This is a very simple process that can be done at any time. You should start by consulting your federal loan servicer[NEWLINE][BOUNDARY][NEWLINE]agent: Are you fully aware of where to send your student loan payments?[NEWLINE]user: Yes, I'm fairly sure, thanks[NEWLINE]agent: Just to let you know, all the billing aspects of your student loan are looked after by your student loan servicer. Your servicer will help you if you assistance in making any payments[NEWLINE][BOUNDARY][NEWLINE]user: How do I make a payment to a Direct Loan?[NEWLINE]agent: Yes there is, you will receive a 0.25% interest rate deduction if you set up an automatic direct debit to your Direct Loan[NEWLINE][BOUNDARY][NEWLINE]user: Is there a way to make a payment to a Great Lakes or Nelnet Loan without going through the FSA website?[NEWLINE]agent: It could happen that we cannot accept a payment to this loan due to your account status. If you'd prefer, you can always make a payment on your servicer's website, all you need to do is log in to your Great Lakes or Nelnet account online[NEWLINE][BOUNDARY][NEWLINE]user: Are there any bonuses available to me if I set up regular payments to my Direct Loan?[NEWLINE]agent: Yes, a bonus is available, please consult the website to find out more[NEWLINE]user: How do I make a payment to Other Loan Servicers? |
superseg_train_3268 | user: I need a bit of help making a payment to my Student Loan, I wonder if you could help me?[NEWLINE]agent: It's very easy to make a payment to your Student Loan, firstly, the best place to start is by contacting your loan servicer[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know where to send payments to?[NEWLINE]user: I'm really not sure, I haven't done this before[NEWLINE][BOUNDARY][NEWLINE]user: Are there any bonuses available to making regular payments to my Direct Loan through other loan servicers?[NEWLINE]agent: Yes, there is a bonus, if you would like further information, I can direct you where to go[NEWLINE]user: Is there any incentive for me to set up a direct debit to make payments to my Direct Loan with Other Loan Servicers?[NEWLINE]agent: If you set up a direct debit you will receive a 0.25% interest rate deduction on your Direct Loan[NEWLINE][BOUNDARY][NEWLINE]user: Who do I contact to organize making payments to my student loan?[NEWLINE]agent: All of the billing elements of your student loan are handled by your loan servicer. You are advised to contact them to find out more and get any help you may need[NEWLINE][BOUNDARY][NEWLINE]user: Is there a section on the website dedicated to servicing my Great Lakes or Nelnet Loan? |
superseg_train_3269 | user: Is it easy to make a student loan payment?[NEWLINE]agent: It is very easy to pay toward your student loan at any time and you can get started by working with your federal loan servicer.[NEWLINE][BOUNDARY][NEWLINE]agent: Did your loan servicer get in contact with you to where you send the loan payments?[NEWLINE]user: No, they did not yet send me the information.[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me if I can make Great Lakes or Nelnet payments on your site now?[NEWLINE]agent: Yes, we are now accepting payments for student loans that are serviced by Great Lakes or Nelnet and you can go to your dashboard to find it.[NEWLINE][BOUNDARY][NEWLINE]user: How can I make a payment to other loan servicers?[NEWLINE]agent: First, find you loan servicer's contact information.[NEWLINE]user: what happens when I use automatic debit?[NEWLINE]agent: You could get some kind of incentive if you use automatic debit.[NEWLINE]user: Is there a bonus available for automatic debit? |
superseg_train_3270 | user: my student loan payments are due[NEWLINE]agent: It’s simple to pay toward your student loan at any time. You can get started by working with your federal loan servicer.[NEWLINE][BOUNDARY][NEWLINE]agent: Did you need information about where to send your payments?[NEWLINE]user: no, I'm ready to pay[NEWLINE][BOUNDARY][NEWLINE]user: can you help with Great Lakes loans?[NEWLINE]agent: yes, or you can log in to your Great Lakes account to pay on your servicer's website[NEWLINE][BOUNDARY][NEWLINE]user: how do I find a Great Lakes loans contact info?[NEWLINE]agent: I can link you to a page to help you Find Your Loan Servicer's Contact Info[NEWLINE][BOUNDARY][NEWLINE]user: if you don't take my payment does that mean they won't take it either?[NEWLINE]agent: If we aren’t able to accept your payment due to your account status you can pay on your servicer’s website[NEWLINE][BOUNDARY][NEWLINE]user: is there an automatic payments option? |
superseg_train_3271 | user: I am looking to make a Student Loan Payment, is this an easy process and what is involved?[NEWLINE]agent: This is indeed an easy process, you make a payment to your Student Loan at any time, you need to contact your federal loan servicer to get this process started[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know where to send payments to regarding your student loan?[NEWLINE]user: I think I do, but is there anything else I should know?[NEWLINE]agent: Your Student Loan is handled by your student loan servicer. They will help you if you wish to make a payment to the loan[NEWLINE][BOUNDARY][NEWLINE]user: Is there any advantage to having a Direct Loan in relation to making payments?[NEWLINE]agent: If you have a Direct Loan, you can avail of a 0.25% interest rate deduction if you make payments by way of an automated direct debit[NEWLINE]user: Is that a bonus that is unique to Direct Loans?[NEWLINE]agent: Yes, as mentioned, this bonus is there for those who make payments to their Direct Loan by way of automated direct debits[NEWLINE][BOUNDARY][NEWLINE]user: Is the process for making payments different if I have a Great Lakes or Nelnet loan?[NEWLINE]agent: The process is basically the same as any loan, payments are now being accepted for Great Lakes and Nelnet loans. You can find more information on this on your account dashboard[NEWLINE]user: Is there any other way for me to make a payment to my Great Lakes or Nelnet loan? |
superseg_train_3272 | user: I am looking to make a student loan payment, can you tell me how this works?[NEWLINE]agent: It is very easy to make payments at any time, you should contact your federal loan servicer to get this process underway[NEWLINE][BOUNDARY][NEWLINE]agent: When making a payment to your student loan, do you know where to send the payment?[NEWLINE]user: No, I'm not aware of this, can you help me?[NEWLINE][BOUNDARY][NEWLINE]user: Is there any incentive for me to make a payment to other loan servicers?[NEWLINE]agent: Yes, there is a bonus available if you agree to regular payments[NEWLINE]user: What is this bonus?[NEWLINE]agent: When you participate in automatic debit payments, you will get a 0.25% interest rate deduction[NEWLINE][BOUNDARY][NEWLINE]user: Can payments be made to Great Lakes or Nelnet loans at any stage and how do I go about this?[NEWLINE]agent: We are currently accepting payments for these loans, more information is available on your account dashboard[NEWLINE][BOUNDARY][NEWLINE]user: Who do I need to contact in relation to making a payment to my student loan? |
superseg_train_3273 | user: What does it mean to make a student loan payment?[NEWLINE]agent: It's easy to pay off your student loan at any time. Start by working with your federal loan servicer.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know where to send payments?[NEWLINE]user: thanks but the question doesn't apply to me[NEWLINE][BOUNDARY][NEWLINE]user: What is important to keep in mind when I find my loan manager's contact information?[NEWLINE]agent: Never miss a payment. Sign up for automatic debit through your federal loan manager so that your payments are automatically taken from your bank account[NEWLINE][BOUNDARY][NEWLINE]user: By what method can I make the payment?[NEWLINE]agent: Make a payment to Great Lakes or Nelnet[NEWLINE][BOUNDARY][NEWLINE]user: and Where to send the payments?[NEWLINE]agent: Your student loan manager handles all the bills related to your student loan. Your administrator can work with you if you need help making a payment[NEWLINE][BOUNDARY][NEWLINE]user: How do I make a payment to other lenders? |
superseg_train_3274 | user: Hi, I need to start making payments on my student loan but am unsure how to do this, could you please help.[NEWLINE]agent: That's great that you want to start repaying your loan. It is easy to make payments on your loan at any time. To get started contact your federal loan servicer and they will help you.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know where to send your payments to?[NEWLINE]user: No, I don't know.[NEWLINE][BOUNDARY][NEWLINE]user: Can I make a payment through Great Lakes or Nelnet?[NEWLINE]agent: Yes it is now possible for you to make payments to Great Lakes or Nelnet.[NEWLINE][BOUNDARY][NEWLINE]user: If I don't want to use Great Lakes or Nelnet is it possible to make a payment with another loan servicer?[NEWLINE]agent: Yes you can. You can also get a 0.25% interest rate deduction when you participate in automatic debit.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I find out more about payments to Great Lakes or Nelnet?[NEWLINE]agent: If you have an account with Great Lakes or Nelnet visit your account dashboard for more information.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a way that I can make sure that I never miss a payment of my loan? |
superseg_train_3275 | user: Hey there. I'm looking some help about how to fill in a correct way the application for federal student aid.[NEWLINE]agent: sure, we can help you to go through it.[NEWLINE]agent: Are you ready to start filling your fafsa form right now?[NEWLINE]user: No yet, I'm just consulting to know what to do when the time comes to fill the form.[NEWLINE][BOUNDARY][NEWLINE]user: Alright, thanks. Do I need any particular condition or use any particular thing when I fill the form?[NEWLINE]agent: Not really. But if you use to have pop-up blocker in your browser, make sure it allow you to see the pop-ups from fafsa.ed.gov[NEWLINE][BOUNDARY][NEWLINE]user: Do you bring any special tool or something?[NEWLINE]agent: Yes, you can use some free tools like those we offer you.[NEWLINE][BOUNDARY][NEWLINE]user: OK, what data do I need to get access to the application?[NEWLINE]agent: Be sure you have your FSA ID when you sign in, along with your username and your password, so your application be processed as quick as possible.[NEWLINE][BOUNDARY][NEWLINE]user: Have the fsa id, will help anyhow? |
superseg_train_3276 | user: Can you help me review what I need to do with my FAFSA form?[NEWLINE]agent: Sure, we can review what you have to do.[NEWLINE]user: I am ready to fill out my FAFSA form now.[NEWLINE]agent: Then you should get started![NEWLINE]user: Is it hard to fill out the FAFSA?[NEWLINE]agent: It is an easy and straightforward process to fill out the FAFSA and you just need to select the Fill Out the FAFSA button on the home page and just follow the directions on the page.[NEWLINE][BOUNDARY][NEWLINE]user: What if I am a dependent student?[NEWLINE]agent: You would need your parents' social security number.[NEWLINE][BOUNDARY][NEWLINE]user: What do financial information do I need to fill out the 20219-20 FAFSA form?[NEWLINE]agent: You would need you 2017 tax information.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to report my parents' info?[NEWLINE]agent: Are you a dependent student? |
superseg_train_3277 | user: I am not sure what to expect when I fill out my FAFSA form.[NEWLINE]agent: Then we shall review what to expect when filling out the FAFSA form.[NEWLINE]agent: Are you ready to fill out your FAFSA form now?[NEWLINE]user: Yes, I am ready to fill it out now.[NEWLINE]agent: Let's move ahead and go for it![NEWLINE][BOUNDARY][NEWLINE]user: What if I have a dramatic change in my family's financial situation since filed taxes?[NEWLINE]agent: Complete the FAFSA questions as required and submit the form and then get in contact with the school and talk to the financial aid about your situation.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to report mine and my parents information if I am a dependent student?[NEWLINE]agent: Yes you would need to report yours and your parents information on the application.[NEWLINE][BOUNDARY][NEWLINE]user: If I am a dependent student do I report my parents info on the FAFSA form also?[NEWLINE]agent: Yes, you will need to report your parent info and you can visit our page on reporting parent information to find out who counts as your parent and what to do if you don't live with your parents, and what to do if you do not have access to their financial info.[NEWLINE][BOUNDARY][NEWLINE]user: How many schools can I list on my FAFSA and will each school receive my info? |
superseg_train_3278 | user: I need to know more about the FAFSA form.[NEWLINE]agent: Sure, we can help you know what to expect.[NEWLINE]user: I think I'm ready to do it now, how can I access the form?[NEWLINE]agent: Just go to the website and click the Fill Out the FAFSA button on the home page.[NEWLINE][BOUNDARY][NEWLINE]user: I have a brother that also needs to fill his FAFSA form, is there a way to reuse some of our common info from my form to his?[NEWLINE]agent: Yes. At the end of the submitting process, you'll get a confirmation page and there you'll see an option for the parent information in your FAFSA form that you can use to transfer this information automatically into another student's application.[NEWLINE][BOUNDARY][NEWLINE]user: So we can also use an app?[NEWLINE]agent: Yes, you can find the 2020-21 and 2019-20 FAFSA forms on the myStudentAid app, available for android and IOS on their respective app stores.[NEWLINE][BOUNDARY][NEWLINE]user: Great, thanks. Are there any more resources avalable on how to fill the FAFSA form?[NEWLINE]agent: D you want to know about our free tools to help you fill out the FAFSA form?[NEWLINE]user: Yes, please. |
superseg_train_3279 | user: I need help with the fafsa application[NEWLINE]agent: I can help you go over the FAFSA form[NEWLINE]user: do I just fill it out and then what?[NEWLINE]agent: Yes, fill it out and then I can help you if you have any questions.[NEWLINE][BOUNDARY][NEWLINE]user: what will I be asked about when I fill it out?[NEWLINE]agent: The FAFSA questions ask for your name, date of birth, address, and about your financial situation.[NEWLINE]agent: Would you like to know what other information it may ask?[NEWLINE]user: yes[NEWLINE]agent: It may also ask you whether you’re a U.S. citizen or what tax form you used[NEWLINE][BOUNDARY][NEWLINE]user: what will I enter if I get a FSA id and do the fafsa online?[NEWLINE]agent: You will be given the option to enter your FSA ID or to enter your “identifiers” like your name, date of birth, and SSN.[NEWLINE]user: I do the 'I am the student' part only? |
superseg_train_3280 | user: Hi, I wonder if you could help, I am currently completing the FAFSA form but I'm not fiully sure what I have to do, could you help me?[NEWLINE]agent: I will go through everything with you to let you know what information is expected on this form[NEWLINE]agent: Are you able to fill information on your FAFSA form now?[NEWLINE]user: Yes, I have the form here in front of me[NEWLINE]agent: Ok, let's proceed![NEWLINE][BOUNDARY][NEWLINE]user: What happens if the student or parent on the FAFSA form filed 2018 taxes as married but this marriage is no longer in force?[NEWLINE]agent: In a case like this, the spousal income information needs to be subtracted[NEWLINE][BOUNDARY][NEWLINE]user: What happens when I log into my FAFSA form using my FSA ID?[NEWLINE]agent: When using your FSA ID for this purpose, information such as your name, Social Security number and date of birth will be automatically loaded into your application. This prevents any errors occurring when your verified FSA ID doesn't match the information on your FAFSA form[NEWLINE][BOUNDARY][NEWLINE]user: Is there a specific section for help on the website for completing the FAFSA form?[NEWLINE]agent: Do you need some help filling out the FAFSA form? |
superseg_train_3281 | user: If I am unsure of what to do when completing the FAFSA form, is there somewhere I can get help with it?[NEWLINE]agent: I will go through with you now the information that is needed on the form[NEWLINE]agent: Are you in a position to complete the FAFSA form now?[NEWLINE]user: Yes, I have it to hand as we speak[NEWLINE]agent: Ok, let's get started[NEWLINE][BOUNDARY][NEWLINE]user: Is there somewhere I can go on the website to get help when filling out the form?[NEWLINE]agent: There are free tools available on the website to help you with completion[NEWLINE][BOUNDARY][NEWLINE]user: Is there important information needed when I'm creating my FSA ID?[NEWLINE]agent: You need to take care when entering your name and Social Security number exactly as they appear on your Social Security Card[NEWLINE][BOUNDARY][NEWLINE]user: What type of financial information is sought when completing the FAFSA form?[NEWLINE]agent: The form will look for information on cash at hand, any savings and checking accounts that you may have. Information will also be sought on stocks and bonds. You will be asked about real estate, but excepting the home in which you live. Any business and farm assets will be sought from you and your parents if you are a dependent student[NEWLINE][BOUNDARY][NEWLINE]user: Is there any advantage to me for setting up an FSA ID before I begin? |
superseg_train_3282 | user: I'm unsure about completing a FAFSA form, is there any information that you could give me?[NEWLINE]agent: I can review all aspects of what is needed with you if you have a few moments?[NEWLINE]agent: Have you got the FAFSA form with you currently and are you able to complete it as we speak?[NEWLINE]user: Ye, I have the form here beside me[NEWLINE]agent: Ok, let's proceed![NEWLINE]user: Just to be clear, where was the best place to find the most recent FAFSA form?[NEWLINE]agent: When you go online, you select the Fill Out the FAFSA button on the home page and then follow the instructions on the screen[NEWLINE][BOUNDARY][NEWLINE]user: What is the first step in completing the FAFSA form, after locating the FAFSA form online?[NEWLINE]agent: After going to fafsa.gov, you will be given the option of entering your FSA ID or either to enter your name, date of birth and SSN[NEWLINE][BOUNDARY][NEWLINE]user: When automatically transferring my Tax information on the FAFSA form, can I choose to import all my information into the FAFSA form?[NEWLINE]agent: You can choose this, and if you do, you will see "Transferred from the IRS" displayed in the relevant field rather than your tax information. No changes can be made to that information[NEWLINE][BOUNDARY][NEWLINE]user: Is there anything different that I need to do if I am a dependent student? |
superseg_train_3283 | user: Can you assist me with filling out my FAFSA form?[NEWLINE]agent: Of course. Let's review what to expect.[NEWLINE]agent: Are you ready to fill out your FAFSA form now?[NEWLINE]user: No, I need to know a few things first.[NEWLINE][BOUNDARY][NEWLINE]user: What if I'm a dependent student?[NEWLINE]agent: Then you'll need to report parent information on your FAFSA form. Visit our page on reporting parent information to find out who counts as your parent, what to do if you don't live with your parents, and what to do if you don't have access to your parents financial information.[NEWLINE][BOUNDARY][NEWLINE]user: Got that. And what can I expect when filling out the FAFSA form?[NEWLINE]agent: Filling out the FAFSA form can be a straightforward and easy process. Select the Fill Out the FAFSA button on the home page, and just follow the directions on the screen. We do have some tips to help you along the way, though.[NEWLINE]user: What if I prefer a mobile app?[NEWLINE]agent: The 2020/21 and 2019/20 FAFSA forms are on the myStudentAid app, available on the App Store iOS or on Google Play Android.[NEWLINE]user: Should I fill out the FAFSA? |
superseg_train_3284 | user: Hi there, I'm looking information of how many scholarships can I apply for.[NEWLINE]agent: Sure, no problem. You can apply for as many as you want, but you need to have very present the how they work and have very present the deadlines.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, and how the money from the loans is send to me?[NEWLINE]agent: That will depend of the scholarship you have, it can go to your school or directly to you. That's information you need to have clear.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, I see... That's cool. But how do I apply for scholarships?[NEWLINE]agent: Each scholarship is different and has their own requirement. So you will have to go to the website of every scholarship to know which are the terms they ask.[NEWLINE][BOUNDARY][NEWLINE]user: Alright, I get it. But if I have more questions during the process?[NEWLINE]agent: You can always go to your financial aid office, to get a personal attention.[NEWLINE][BOUNDARY][NEWLINE]user: I see. And can you tell me what kind of scholarships are available?[NEWLINE]agent: They will depend, there some merit-based scholarships, which will depend on you earning or exceeding certain standards set by the scholarship[NEWLINE]agent: Did you know there are also some scholarships for girls? |
superseg_train_3285 | user: Should I consider applying for as many scholarships as I want because it is free money for college?[NEWLINE]agent: Yes, start researching early and meet the deadlines and you could have scholarship success.[NEWLINE][BOUNDARY][NEWLINE]user: If I have any more questions you can't answer who do I talk to?[NEWLINE]agent: You should ask your financial aid office those questions.[NEWLINE][BOUNDARY][NEWLINE]user: Are there different ways to find scholarships?[NEWLINE]agent: Yes there are different ways to find scholarships such as contacting the financial aid office at the school you want to attend and also checking info at the library or online.[NEWLINE][BOUNDARY][NEWLINE]user: Will my scholarships affect my other student aid?[NEWLINE]agent: Yes, a scholarship would affect your other student aid because you student aid added together with scholarships should not be more than the cost of attendance.[NEWLINE][BOUNDARY][NEWLINE]user: How would my scholarship money get to me?[NEWLINE]agent: It actually relies on the scholarship and sometimes the money goes directly to your college and distributed to tuition and fees and then leftover funds given to you or it could be sent to you in a check.[NEWLINE]agent: Has your scholarship provider not tell you what to expect? |
superseg_train_3286 | user: Is it reasonable to think I should apply for as many scholarships as I can because it is free money for college?[NEWLINE]agent: Yes, and I would start researching early and meet deadlines for success in getting scholarships.[NEWLINE][BOUNDARY][NEWLINE]user: Are there different kinds of scholarships available?[NEWLINE]agent: Some scholarships you have to earn them by meeting or exceeding certain standard set by the giver and merit scholarships might be awarded based on academic achievement or on talents and academics.[NEWLINE]agent: Did you know some scholarships are just for women or graduate students?[NEWLINE]user: No, I actually did not know that information.[NEWLINE][BOUNDARY][NEWLINE]user: How do I apply for a scholarship?[NEWLINE]agent: Each scholarship really has its own requirements and the scholarships website should give you an idea of who qualifies and how to apply.[NEWLINE][BOUNDARY][NEWLINE]user: Will a scholarship affect my other student aid?[NEWLINE]agent: Yes a scholarship will affect how much your other student aid is because everything added together should not be more than the cost of attendance.[NEWLINE]agent: Do you have more questions?[NEWLINE]user: Yes, I have more questions that need to be answered. |
superseg_train_3287 | user: Would I be wise to apply for as many scholarships as I can because it is free money?[NEWLINE]agent: Yes, it is wise and start researching early and meet deadlines and you should have a successful scholarship search.[NEWLINE][BOUNDARY][NEWLINE]user: What types of scholarships are available?[NEWLINE]agent: Some are available to you because of where your parents work or because you come from a certain background such as military families.[NEWLINE][BOUNDARY][NEWLINE]user: How would I receive my scholarship money?[NEWLINE]agent: It depends totally on the scholarship and the money might go directly to the college or it might be sent directly to you in a check.[NEWLINE]agent: Have you not been told by your scholarship provider about what to expect?[NEWLINE]user: No, I have been told.[NEWLINE][BOUNDARY][NEWLINE]user: Does the US Department of Labor have a free scholarship search tool?[NEWLINE]agent: Yes, the U S Department of Labor has a free scholarship search tool available to you.[NEWLINE][BOUNDARY][NEWLINE]user: What if I have more questions? |
superseg_train_3288 | user: Should I research early to get as many scholarships as I can?[NEWLINE]agent: Yes, start researching early and always meet the deadlines and you should be successful in looking for scholarships.[NEWLINE][BOUNDARY][NEWLINE]user: Can I use financial aid office at the college I want to attend to find scholarships?[NEWLINE]agent: Most definitely you should contact the financial aid office for find scholarships avaialable.[NEWLINE][BOUNDARY][NEWLINE]user: Should my scholarship provider tell me what to expect when it awards my scholarship?[NEWLINE]agent: Yes, your scholarship provider should be the one to tell you what to expect when you have been awarded the scholarship.[NEWLINE][BOUNDARY][NEWLINE]user: What kinds of scholarships are available?[NEWLINE]agent: There are merit based scholarships by meeting certain standards and they could be based on academics or talent.[NEWLINE]agent: Do you know scholarships sometimes are geared to certain groups such women or graduate students.[NEWLINE]user: No, I was not aware of that.[NEWLINE][BOUNDARY][NEWLINE]user: Can I look in my library's reference section as a source for scholarships? |
superseg_train_3289 | user: Is it worth my while to apply for as many scholarships as possible, or will this go against me?[NEWLINE]agent: The best advice is for you to start early research into what scholarships are available[NEWLINE][BOUNDARY][NEWLINE]user: Does a scholarship affect my student aid and if it does, to what extent?[NEWLINE]agent: If you are awarded a scholarship, you need to inform your school of this. They will then subtract the amount of the scholarship from the financial aid that you have been offered. Any amount of funding that is left over can be covered by other financial aid, which you will still be eligible for[NEWLINE]user: Where does the funding from a scholarship go to?[NEWLINE]agent: The scholarship funds are used to pay for the cost of attendance and also take over what other financial aid would cover, for example, loans that you may have been offered[NEWLINE]user: Am I eligible to apply for a scholarship along with student aid, or is it possible to get both?[NEWLINE]agent: A scholarship does affect your student aid as you cannot earn more in financial aid than the cost of your attendance at college or career chool[NEWLINE]agent: Do you have any questions in relation to scholarships and how they affect other funding?[NEWLINE]user: Yes, I do, can you help me?[NEWLINE]agent: The best advice is for you to contact your financial aid office in your school, they will have all the necessary information[NEWLINE][BOUNDARY][NEWLINE]user: Are there different types of scholarships that are available or are they all just basically the same? |
superseg_train_3290 | user: Should I apply for a scholarship? Do you have any advice about it?[NEWLINE]agent: Yes, it's a good idea to apply for as many scholarships as you can since is free money for college or career school. You should start researching as soon as possible and meet deadlines so you can have higher chances of scholarship success.[NEWLINE][BOUNDARY][NEWLINE]user: Would a scholarship affect my other student aid?[NEWLINE]agent: Yes, it would because all of your student aid added together can't be more than your cost of attendance at your college or career school.[NEWLINE]agent: Do you have any more questions about this?[NEWLINE]user: I think that's enough for now, thanks.[NEWLINE][BOUNDARY][NEWLINE]user: Now, can you tell me how to get my scholarship money?[NEWLINE]agent: It depends on the scholarship. The money may be sent directly to your college, where it will be applied to any tuition, fees, or other amounts you owe and then any leftover funds are given to you. Or it might be sent directly to you in a check.[NEWLINE]agent: Have the scholarship provider informed you what to expect when they awarded you the scholarship? |
superseg_train_3291 | user: Hi I need help on how to find and apply for scholarships, can you only have one scholarship or many?[NEWLINE]agent: You can get more than one scholarship. You should start researching early and make sure you meet deadlines that are part of applying for scholarships.[NEWLINE][BOUNDARY][NEWLINE]user: If I receive a scholarship how do I get my scholarship money?[NEWLINE]agent: How you get your money depends on the scholarship. Some scholarships are paid directly to your college where it will be applied to any tuition, fees, or other amounts you owe. If there is any money leftover it will be given to you. The scholarship may also be paid directly to you in the form of a check.[NEWLINE]agent: Has the scholarship provider not told you how the money will be paid?[NEWLINE]user: No they did not.[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me how I go about finding and getting scholarships?[NEWLINE]agent: You can contact the financial aid office at the school you plan to attend, you can check information in a public library or search online. However you should be careful, make sure scholarship information and offers you receive are legitimate. Remember you don't have to pay to find scholarships or other financial aid. Check out our information on how to avoid scams.[NEWLINE][BOUNDARY][NEWLINE]user: Does a scholarship affect any other student aid that I may be receiving?[NEWLINE]agent: A scholarship will affect your other student aid because all your student aid added together can't be more than your cost of attendance at your college or career school.[NEWLINE][BOUNDARY][NEWLINE]user: What is the best way to find scholarships? |
superseg_train_3292 | user: help me with scholarships[NEWLINE]agent: You should start researching early, and meet the deadlines[NEWLINE][BOUNDARY][NEWLINE]user: what are the deadlines?[NEWLINE]agent: That depends on the scholarship. Some deadlines are as early as a year before college starts, so you should be researching and applying for scholarships during the summer between your junior and senior years.[NEWLINE][BOUNDARY][NEWLINE]user: do scholarships mess with my financial aid?[NEWLINE]agent: A scholarship will affect your other student aid because all your student aid added together can’t be more than the cost of attendance at your school.[NEWLINE]agent: Do you have more questions about this matter?[NEWLINE]user: no I got it[NEWLINE][BOUNDARY][NEWLINE]user: so start applying now to avoid deadlines is what I got from all of this, right?[NEWLINE]agent: Yes, you should be researching and applying for scholarships now to be prepared.[NEWLINE][BOUNDARY][NEWLINE]user: is my financial aid office a good place to ask questions? |
superseg_train_3293 | user: my high school is not an option on the fafsa list[NEWLINE]agent: Did you want to know why your high school isn't listed in the data files?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Were you unable to find your high school on the FAFSA search results?[NEWLINE]user: no didn't look there[NEWLINE][BOUNDARY][NEWLINE]agent: are you wondering why there are duplicates of some schools?[NEWLINE]user: no, why would you ask that[NEWLINE][BOUNDARY][NEWLINE]user: why are some numbers different year to year?[NEWLINE]agent: In past years, we used proxies to determine whether an applicant was a first-time filer; we now use true first-time filer status and we may get different numbers.[NEWLINE][BOUNDARY][NEWLINE]user: do you have all schools in your data? |
superseg_train_3294 | user: I am finding numbers that are different this year, so is that because of updated data?[NEWLINE]agent: Did you want to know why the totals reported last year are different from the numbers reported now about last year?[NEWLINE]user: yes[NEWLINE]agent: There could be several causes for this, including the possibility that your institution is listed more than once in the data using alternate variations of the school's name or city.[NEWLINE]agent: Did you want more information?[NEWLINE]user: yes[NEWLINE]agent: The different numbers only cover a relatively small number of applicants[NEWLINE][BOUNDARY][NEWLINE]user: why does it show so few fafsa applicants for my school?[NEWLINE]agent: One reason your rates may be lower than expected is because your school could be listed more than once and actual applicants could be spread among the name variations.[NEWLINE][BOUNDARY][NEWLINE]user: how should I search for my school?[NEWLINE]agent: You should consider alternate names that may be used[NEWLINE][BOUNDARY][NEWLINE]user: does anything affect the total data for applicants from a state? |
superseg_train_3295 | user: I was looking at your data and the numbers on the FAFSA completions seem too low for some schools[NEWLINE]agent: Did you want to know why the number of FAFSA submissions or completions is lower than you think it should be?[NEWLINE]user: yes sir or ma'am[NEWLINE]agent: Did you know that many high schools inadvertently overestimate their FAFSA completion rates?[NEWLINE]user: no, so I guess that could explain it[NEWLINE]agent: Did you want another reason it might be lower than you think it should be?[NEWLINE]user: yes I would[NEWLINE]agent: A high school could be listed in more than one place if students gave different names for the same school.[NEWLINE][BOUNDARY][NEWLINE]user: can I contact you if I feel that I found errors because you listed some schools a few times?[NEWLINE]agent: You can Email us at [email protected] if you believe a school has been listed more than once.[NEWLINE][BOUNDARY][NEWLINE]user: do you have a FAQ section? |
superseg_train_3296 | user: What are some of the most common FAFSA completion data questions and answers?[NEWLINE]agent: You can check on our website some of the questions we've heard about the FAFSA completion by High School and Public School district data.[NEWLINE][BOUNDARY][NEWLINE]user: Can you give me some examples?[NEWLINE][BOUNDARY][NEWLINE]user: with its respective answer, please.[NEWLINE]agent: one of the questions is: What is the difference between a submitted and a completed FAFSA form?. And the answer is that submitted applications reflect all FAFSA forms submitted by students at a particular high school, while completed forms are all the FAFSA forms that weren't rejected due to some missing key information after being revised by the Central Processing System.[NEWLINE]agent: Do you want to know what happens with the FAFSA forms that are submitted but not completed?[NEWLINE]user: No, thanks.[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me what years of FAFSA submission and completion data are available to check?[NEWLINE]agent: Currently, the Federal Student Aid releases data for the 2018-19 cycle and provides a side-by-side comparison of the previous 2017-18 cycle. There's also an archive that contains data files from the 2017-18 cycle comparing it to the past 2016-17 cycle.[NEWLINE]user: What kind of information are available through these files? |
superseg_train_3297 | user: What about the tecnical and analytical aspects?[NEWLINE]agent: The totals reported last year are different from the numbers reported now about last year, do you understand what is causing this?[NEWLINE]user: Yes, I understand.[NEWLINE]agent: Then you know there could be many different causes for this including the possibility that your school is listed more than once in the data.[NEWLINE]user: What if my total decreased compared to what we reported last year?[NEWLINE]agent: Then that may mean there were applicants that had applied in previous years.[NEWLINE][BOUNDARY][NEWLINE]user: What if I cannot find my institution or school on the database?[NEWLINE]agent: You can still continue forward by clicking next and the info you type will be captured and recorded; our database usually has every high school in the nation unless it opened, merged or changed its name within last two years.[NEWLINE][BOUNDARY][NEWLINE]user: When will districts be listed as missing or insufficient data?[NEWLINE]agent: Is the regulatory adjusted graduation rate missing?[NEWLINE]user: Yes, that is missing.[NEWLINE]agent: Then the district would be missing.[NEWLINE][BOUNDARY][NEWLINE]user: What if I made a spelling mistake? |
superseg_train_3298 | user: I have a query, the school that I want to list on my FAFSA form is not an option as it does not appear as listed, is there anything I can do?[NEWLINE]agent: Has the school that you listed in your initial application not appeared on your FAFSA report?[NEWLINE]user: Yes, that is exactly what has happened[NEWLINE]agent: There are two reasons for this, which I can go through with you now if you would like[NEWLINE][BOUNDARY][NEWLINE]user: When I submit data on my FAFSA form, how often is this data updated?[NEWLINE]agent: This is done on a weekly basis[NEWLINE][BOUNDARY][NEWLINE]user: Can you explain to me the difference between a completed FAFSA form and a submitted application?[NEWLINE]agent: It turns out that a completed application is made up of a series of all submitted applications[NEWLINE]user: What is the definition of a submitted application when relating to FAFSA forms?[NEWLINE]agent: Submitted applications are a reflection of all the FAFSA forms that have been completed by students at a particular high school. It can happen that these submitted applications can be rejected if there are any parts of key pieces of information that are missing[NEWLINE][BOUNDARY][NEWLINE]user: I believe that the number of FAFSA forms that I completed is higher, why would this be? |
superseg_train_3299 | user: Hello, I want to know more about low completion totals.[NEWLINE]agent: Ok. Are you wondering why your FAFSA submissions or completions are lower than you think they should be?[NEWLINE]user: No, not really.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you a high school counselor or college access professional and looking for resources to help increase FAFSA completion totals?[NEWLINE]user: No, that does not apply to me.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you a counselor at a high school with lots of students aged 20 or older and are curious why your numbers are so low?[NEWLINE]user: No, that does not describe me.[NEWLINE][BOUNDARY][NEWLINE]user: Should most high schools be contained in the database on the FAFSA form?[NEWLINE]agent: Yes, that is correct.[NEWLINE][BOUNDARY][NEWLINE]user: What is causing the totals reported last year to be different? |
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