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superseg_train_2500
user: I have my insurance and wanted to notify you[NEWLINE]agent: Was your driver license suspended because of a lapse in automobile liability insurance coverage?[NEWLINE]user: no, but don't you need to know I have it[NEWLINE]user: who are you checking with? Don't I have to tell you about my insurance first, what will you do after I send you proof of my insurance?[NEWLINE]agent: We will verify your coverage with your insurance company[NEWLINE][BOUNDARY][NEWLINE]user: what if I do it by phone?[NEWLINE]agent: Do you mean you want to provide proof by phone?[NEWLINE]user: no, not send proof or anything but like give you my info that you can check on or maybe just go take the proof myself[NEWLINE]agent: Did you want to provide proof at a DMV office?[NEWLINE]user: yeah, just go down and take my documents with me
superseg_train_2501
user: Hi there. I need some advice about to the documents need to proof a insurance.[NEWLINE]agent: Sure, no problem. Has your vehicle registration or license be suspended due a lapse in automobile liability insurance coverage?[NEWLINE]user: Yes it has.[NEWLINE]agent: Well, no problem. You can now provide proof of your insurance cover online or by mail.[NEWLINE][BOUNDARY][NEWLINE]user: O.k., that's very useful. What do I need to provide the proof online?[NEWLINE]agent: You will need some documents, for example, you will need the inquiry or suspension order from the dmv.[NEWLINE]user: I'll be able to do the whole process online right?[NEWLINE]agent: Are you interested into take the whole process online?[NEWLINE]user: All I can. But just if is possible. If not, then no.[NEWLINE][BOUNDARY][NEWLINE]user: What will happens if my insurance company fails to confirm my information?
superseg_train_2502
user: I need help with proving I have insurance[NEWLINE]agent: Was your driver license or vehicle registration suspended because of a lapse in automobile liability insurance coverage?[NEWLINE]user: not yet but it looks like it will be if I don't send in proof[NEWLINE][BOUNDARY][NEWLINE]user: how can I proof I have insurance by phone? can I smartphone it in?[NEWLINE]agent: Did you want to provide proof by phone or at a DMV office?[NEWLINE]user: no, I would rather do it online but I can do it by phone or go in if I have to[NEWLINE]agent: Okay, do you have a MyDMV account?[NEWLINE]user: no[NEWLINE]agent: Would you like help creating a MyDMV account?[NEWLINE]user: yes, but in another visit when I have more time[NEWLINE]user: can I get my driving record from you?
superseg_train_2503
user: What happens if I get a traffic ticket in another state?[NEWLINE]agent: the Violations was in motion?[NEWLINE]user: yes[NEWLINE]agent: Your NY State Driver License will be suspended if you fail to answer a ticket for a moving violation in any state except Alaska, California, Michigan, Montana, Oregon or Wisconsin[NEWLINE][BOUNDARY][NEWLINE]user: How does Criminal Negligence Convictions work?[NEWLINE]agent: The New York State DMV records the out - of - state convictions of any New York driver for criminal negligence, homicide, or assault, which arise out of the operation of a motor vehicle and which results in death[NEWLINE]agent: have you already been given the result of the sentence?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]user: If I have a previous alcohol-related driving conviction?[NEWLINE]agent: your license will be revoked for at least one year or until the age of 21, whichever is longer[NEWLINE][BOUNDARY][NEWLINE]user: If I'm over 21 and commit the violation
superseg_train_2504
user: What happens if I get a traffic ticket in another state?[NEWLINE]agent: the Rape was in motion?[NEWLINE]user: yes[NEWLINE]agent: Your NY State Driver License will be suspended if you fail to answer a ticket for a moving violation in any state except Alaska, California, Michigan, Montana, Oregon or Wisconsin. Your license will remain suspended until you answer the ticket.[NEWLINE]user: what role does the DMV have[NEWLINE]agent: The New York State DMV does not record out - of - state convictions of moving traffic violations of New York State non - commercial licensed drivers, except for traffic offenses committed in the provinces of Ontario and Quebec in Canada[NEWLINE][BOUNDARY][NEWLINE]user: if I'm under 21[NEWLINE]agent: Are you under 21?[NEWLINE]user: yes[NEWLINE]agent: If you are under the age of 21 when you commit an alcohol or drug related driving violation that occurs out - of - state and you are convicted of the violation, your New York State driver license will be revoked for at least one year.[NEWLINE]user: If I have a previous alcohol-related driving conviction
superseg_train_2505
user: Hello, I would like to know what happens if I receive a traffic ticket in another state?[NEWLINE]agent: was the violation carried out in motion?[NEWLINE]user: Yes[NEWLINE]agent: Your New York State driver's license will be suspended if you do not respond to a ticket for a traffic violation in any state except Alaska, California, Michigan, Montana, Oregon, or Wisconsin. Your license will remain suspended until you respond to the ticket.[NEWLINE]user: Does the New York State DMV record convictions out of state?[NEWLINE]agent: The New York State DMV does not record out-of-state convictions for traffic violations by New York State noncommercial licensed drivers, except for traffic offenses committed in the provinces of Ontario and Quebec in Canada.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if the offender is under 21 years old?[NEWLINE]agent: If you are under the age of 21 when you commit an out-of-state alcohol or drug related driving violation and are convicted of the violation, your New York State driver's license will be revoked for at least one year[NEWLINE]user: What if you have a previous alcohol or drug related driving conviction?[NEWLINE]agent: Your license will be revoked for at least one year or until the age of 21, whichever is longer.[NEWLINE][BOUNDARY][NEWLINE]user: And what happens to the license when there are convictions for criminal negligence, murder or assault?
superseg_train_2506
user: What happens if I get a traffic ticket in another state?[NEWLINE]agent: the Violations was in motion?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]agent: if the Rape was with alcohol and drugs?[NEWLINE]user: it's not my case[NEWLINE][BOUNDARY][NEWLINE]agent: Was Negligence Convictions?[NEWLINE]user: yes[NEWLINE]agent: The New York State DMV records the out - of - state convictions of any New York driver for criminal negligence, homicide, or assault, which arise out of the operation of a motor vehicle and which results in death[NEWLINE]agent: do you want to know what is the result?[NEWLINE]user: yes[NEWLINE]agent: your NY State Driver License will be revoked[NEWLINE][BOUNDARY][NEWLINE]user: if the violation was in motion?[NEWLINE]agent: Your NY State Driver License will be suspended if you fail to answer a ticket for a moving violation in any state except Alaska, California, Michigan, Montana, Oregon or Wisconsin. Your license will remain suspended until you answer the ticket[NEWLINE][BOUNDARY][NEWLINE]user: can you give me details of DMV[NEWLINE]agent: The New York State DMV records the out - of - state convictions of any New York driver for criminal negligence, homicide, or assault, which arise out of the operation of a motor vehicle and which results in death[NEWLINE][BOUNDARY][NEWLINE]user: If I am under the age of 21 when I commit an out-of-state alcohol or drug related driving violation?
superseg_train_2507
user: Hi, i was on vacation out of NY not long ago and got a ticket. What could be the consequences?[NEWLINE]agent: Did you received that ticket because a moving violation?[NEWLINE]user: No, nothing like that.[NEWLINE][BOUNDARY][NEWLINE]agent: It was alcohol or drug related, then?[NEWLINE]user: No, neither that too.[NEWLINE][BOUNDARY][NEWLINE]agent: It is related to a conviction fro criminal negligence, homicide or assault?[NEWLINE]user: Sorrily, yes. Was related to negligence.[NEWLINE]agent: If that was the case, the NY DMV has records of all those out-of-state convictions for any NY driver for criminal negligence, which resulted in death.[NEWLINE]agent: Did you receive any results for those actions?[NEWLINE]user: Yes, i have results for the inquiry for that action.[NEWLINE]agent: If you already received results, then most probably outcome is that your license will be revoked.[NEWLINE][BOUNDARY][NEWLINE]user: For how long it will be revoked?[NEWLINE]agent: At least a year.[NEWLINE][BOUNDARY][NEWLINE]user: That penalty applies for moving violations as well?
superseg_train_2508
user: Hello, good day. I have a question regarding to what happens if I get a traffic wicket in another state.[NEWLINE]agent: Do you have any ticket for a traffic violation?[NEWLINE]user: Yes. I think I have one.[NEWLINE]agent: Well, in that case, you need to know that your NY state driver license may be suspended if you fail to answer a ticket for a moving violation on any state except for alaska, california, michigan, montana, oregon or wisconsin.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I'm under 21, and got the ticket?[NEWLINE]agent: Did you committed any driving violation related to alcohol or drug out-of-state?[NEWLINE]user: Yes, I think I have committed one related to alcohol.[NEWLINE]agent: For that kind of cases, your new york state driver license will be revoked for at least a year.[NEWLINE][BOUNDARY][NEWLINE]user: And what happens if this violation occurred on canada?[NEWLINE]agent: In that case your NYS driver license will be revoked for at least 90 days.[NEWLINE][BOUNDARY][NEWLINE]user: This also applies for higher charges?
superseg_train_2509
user: Hello there. I would like to know what happens when I receive and keep a ticket from out the state.[NEWLINE]agent: Have you committed any moving violation?[NEWLINE]user: Yes, I have.[NEWLINE]agent: You must know that your license will be suspended until your answer the ticked, except for alaska, california, michigan montana, oregon or wisconsin.[NEWLINE][BOUNDARY][NEWLINE]user: I had this ticked when I was older than 21, this makes any difference?[NEWLINE]agent: This driving violation is related to alcohol or drugs?[NEWLINE]user: Yes, it is.[NEWLINE]agent: In that case, your drive licence from the new york state, will be suspended for at least 90 days.[NEWLINE][BOUNDARY][NEWLINE]user: This also applies for someone under 21?[NEWLINE]agent: There is also a revoke, but it will be for at least a year or until the age of 21, whichever is longer.[NEWLINE]user: What happens if there is any previous alcohol or drugs related driving violation?
superseg_train_2510
user: What happens if I get a traffic ticket in another state?[NEWLINE]agent: was the violation in motion?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]agent: was the rape related to alcohol and drugs?[NEWLINE]user: yes[NEWLINE][BOUNDARY][NEWLINE]agent: you are 21 or older?[NEWLINE]user: yes[NEWLINE]agent: If you are 21 years of age or older when you commit an alcohol or drug related driving violation in any other state or the provinces of Ontario and Quebec in Canada and you are convicted of the violation[NEWLINE]user: I need more information[NEWLINE]agent: your New York State driver license will be revoked for at least 90 days. Out - of - state drivers ticketed in New York State should contact the Motor Vehicle Department of their own state or province about the effect of a conviction in New York State[NEWLINE]user: is my case
superseg_train_2511
user: Hey there. I need some information about convictions for assault and how they affect my license.[NEWLINE]agent: Of course. The New York State DMV records the out-of-state convictions of any New York driver for criminal negligence, homicide, or assault, which arise out of the operation of a motor vehicle and which results in death.[NEWLINE]agent: Do you want to know what this means for your license?[NEWLINE]user: No, I can imagine. I'm afraid I'll lose my license, especially since I depend on it.[NEWLINE][BOUNDARY][NEWLINE]user: I had problems with alcohol and driving before, does this mean my license is gone?[NEWLINE]agent: Yes, your license will be revoked for at least one year or until the age of 21, whichever is longer.[NEWLINE][BOUNDARY][NEWLINE]user: Wonderful, FML. What if I fail to answer a moving violation in NY?[NEWLINE]agent: Drivers from any state, except those from the six states listed above, will have their driver licenses suspended in their own state for failure to answer a moving violation in New York State.[NEWLINE]user: Well, for how long will my license be suspended? I don't know why I am even asking, my license is going to be revoked anyway.[NEWLINE]agent: Your NY State Driver License will be suspended if you fail to answer a ticket for a moving violation in any state except Alaska, California, Michigan, Montana, Oregon or Wisconsin. Your license will remain suspended until you answer the ticket.[NEWLINE]user: But wait, what if all this happened OUTSIDE of NY?
superseg_train_2512
user: can i get a driver's license if i am under 18[NEWLINE]agent: Do you want to know the Graduate License Law?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]agent: want details of the Senior License before 18[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]agent: are you 18 years old[NEWLINE]user: yes[NEWLINE]agent: not eligible for a senior license turns 18?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]user: how is the trial period for new drivers[NEWLINE]agent: Once you pass your road test or restore a revoked driver license, you will have 6 month probationary period. During this time[NEWLINE]user: After the suspension is over, what should I do?
superseg_train_2513
user: Hello I need additional information about how to obtain a driver's license[NEWLINE]agent: Are you in the Trial period for new drivers?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: Is your first license valid for 5 years?[NEWLINE]user: Yes[NEWLINE]agent: apply for a Class D driver's license?[NEWLINE]user: Yes[NEWLINE]agent: For a Class D, DJ Class, and Class E driver's license, the expiration date of your learner's permit becomes the expiration date of your driver's license. Together, the learner's permit and driver's license are valid for a maximum of 5 years.[NEWLINE][BOUNDARY][NEWLINE]user: If I want to get a New York driver's license, what should I do?[NEWLINE]agent: When you pass your driving test, you must submit your foreign driver's license to the DMV driving test examiner. The local DMV office will destroy your foreign driver's license after 60 days.[NEWLINE][BOUNDARY][NEWLINE]user: and what happens when the revocation ends?
superseg_train_2514
user: I need a driver's license please help me.[NEWLINE]agent: Yes, certainly. Are you a New York State resident and over 16 years of age?[NEWLINE][BOUNDARY][NEWLINE]user: Yes I am and this is my first time around.[NEWLINE]agent: Are you over 18?[NEWLINE]user: No I'm not.[NEWLINE][BOUNDARY][NEWLINE]user: My friend wants to renew her license, can you tell me how?[NEWLINE]agent: You can click on the number to see how to renew your license [ 11 ].[NEWLINE][BOUNDARY][NEWLINE]user: What class license will I get if I'm not 18?[NEWLINE]agent: Most people get a class D-Operator if 18 or older or a DJ-Junior Operator if under 18.[NEWLINE][BOUNDARY][NEWLINE]user: Are there restrictions for me if I'm 17?
superseg_train_2515
user: How do I do if I need a license and I am a minor[NEWLINE]agent: you want to know the Graduate License Law[NEWLINE]user: yes[NEWLINE]agent: you are under age 18 or under age 18?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]user: If i pass the test?[NEWLINE]agent: the examiner will give you an interim license that allows you to drive. Keep the interim license with your photo learner permit until your new license arrives in the mail in about 2 weeks[NEWLINE][BOUNDARY][NEWLINE]user: how Get a learner permit?[NEWLINE]agent: Before you can get a license, you must apply for a learner permitat DMV office and take the written test. You can prepare by reading the New York State Driver 's Manual and taking practice tests[NEWLINE][BOUNDARY][NEWLINE]user: If i are convicted of one of the violations above or 2 other moving violations during the second probation period
superseg_train_2516
user: hello I need information about how to get a driver's license[NEWLINE]agent: of course New York State residents 16 years of age and older can apply for a New York driver's license.[NEWLINE][BOUNDARY][NEWLINE]user: and if the person is under 18 years old?[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know what the Graduate License Law indicates?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know what Senior license before 18 indicates?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: What if I am not eligible for a senior license?[NEWLINE]user: Yes[NEWLINE]agent: want to know what happens If you are not eligible for a senior license, are you turning 18?
superseg_train_2517
user: how Get a driver license[NEWLINE]agent: you want to know how is the Trial period for new drivers[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]agent: you want to know how long your first license is valid[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]agent: you want to know about drivers from other countries[NEWLINE]user: yes[NEWLINE]agent: You can drive in New York State with a valid driver license from another country. You don t need to apply for a New York State driver license unless you become a New York State resident.[NEWLINE]user: If i choose to get a New York driver license following the steps explained on this page[NEWLINE]agent: you must give your foreign driver license to the DMV road test examiner. The local DMV office will destroy your foreign driver license after 60 days[NEWLINE][BOUNDARY][NEWLINE]user: If I live in a house in New York State for 90 days, is it considered "alleged evidence" that you are a New York State resident?[NEWLINE]agent: A police officer can use this as evidence to issue a traffic ticket if you drive in New York State without a New York State driver license or vehicle registration. A judge considers the law and the evidence of your intent and decides if you are a resident of New York State[NEWLINE][BOUNDARY][NEWLINE]user: I need more information
superseg_train_2518
user: Hello there, I have some questions about obtaining a driver license.[NEWLINE]agent: Of course. New York State residents age 16 or over can apply for a New York driver license.[NEWLINE][BOUNDARY][NEWLINE]user: What will happen after I pass my road test?[NEWLINE]agent: Have you passed your road test?[NEWLINE]user: No, not yet.[NEWLINE]user: Well, can you still tell me what happens after I pass it, please?[NEWLINE]agent: After passing the road test the examiner will give you an interim license that allows you to drive. Keep the interim license with your photo learner permit until your new license arrives in the mail in about 2 weeks.[NEWLINE][BOUNDARY][NEWLINE]user: Can I prove my residence by showing that I lived in an apartment in NY for a year?[NEWLINE]agent: Yes. A police officer can use this as evidence to issue a traffic ticket if you drive in New York State without a New York State driver license or vehicle registration. A judge considers the law and the evidence of your intent and decides if you are a resident of New York State.[NEWLINE][BOUNDARY][NEWLINE]user: And what do I have to do before I can get a license?
superseg_train_2519
user: Good morning, greetings!. I'm about to be ready to get a license so i thought i would need some info about it, please.[NEWLINE]agent: Welcome!. That was indeed a good idea. You must know that all residents on NYS who are age 16 or over, can apply for a NY driver license.[NEWLINE][BOUNDARY][NEWLINE]user: Sweet, i'm almost 16. Hey, I have this cousin who is from out-of -state but i think he's moving here to NY, can he change its license from there to one on NY?[NEWLINE]agent: Sure. He can refer to DMV information about moving to New York, and how to change its out-of-state license.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, i see. I'm going to tell him then. Once again with my case, What kind of license i would need or get? Can you tell me?[NEWLINE]agent: IN your case, as you are going to be age 16, you would get a DJ-Junior Operator Class license. If you were over 18, then it would be a D-Operator Class.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, wow, that's nice. Hey, sorry but again with that thing of being out-of-state. A friend of mine comes from Chicago to study in here, she can be considered as a resident and be able to get a NY license?[NEWLINE]agent: That's would be a judge doing to determine that. Most probable outcome is not, as by traffic law, all those who are from another state or country are not considered NY residents.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, wow, that sounds a little bit complicated. As similar on this, Are there any considerations for me being under 18?[NEWLINE][BOUNDARY][NEWLINE]agent: There is. Would you like me to tell you about the graduated license law?[NEWLINE]user: Yeah, please, i would like that.[NEWLINE]agent: You told me before you were about to turn 16, didn't you?[NEWLINE]user: Yeah, that's correct. That's why i' looking for information.
superseg_train_2520
user: I need to update my address.[NEWLINE]agent: Have you had a recent address change?[NEWLINE]user: Not yet, but I'm getting ready to move.[NEWLINE][BOUNDARY][NEWLINE]user: How do I make payments?[NEWLINE]agent: You can submit your payment at the DMV Revenue Accounts Drop box. Be advised that any check or money order dropped off after 3:00pm will not be entered into your escrow account until the next day.[NEWLINE][BOUNDARY][NEWLINE]user: How do I change my escrow amount?[NEWLINE]agent: You need to send a request to DMV Revenue Accounts on your letterhead. It must be signed, dated, and include your account number.[NEWLINE]user: Why is it saying my account is disabled?[NEWLINE]agent: If your account balance is zero or a negative amount, your account will be disabled.[NEWLINE][BOUNDARY][NEWLINE]user: How does an escrow account work?
superseg_train_2521
user: I want to know what an escrow amount is when it comes to the DMV[NEWLINE]agent: The DMV requires a minimum escrow amount of at least $200 for search accounts. It is recommended that you keep enough money in the escrow account to cover 2 months of transactions[NEWLINE]agent: Did you want to know about changing your escrow amount?[NEWLINE]user: yes[NEWLINE]agent: Okay, to change your escrow amount you need to send a request to DMV Revenue Accounts on your letterhead. The request must be signed and dated and it has to include the account number.[NEWLINE][BOUNDARY][NEWLINE]user: can I have your mailing address where I can add to my escrow?[NEWLINE]agent: DMV Revenue AccountsPO Box 2409Albany, NY 12220-0409[NEWLINE][BOUNDARY][NEWLINE]user: I have 2 accounts and want to close one, can I move money between the 2?[NEWLINE]agent: You can have the amount transferred to another escrow account that you have with DMV[NEWLINE][BOUNDARY][NEWLINE]user: another question is do you need my new address if I moved into a new place?[NEWLINE]agent: Yes, you need to notify DMV Revenue Accounts of the change.[NEWLINE]user: we notify DMV and not ACH or both?
superseg_train_2522
user: How do I close my account?[NEWLINE]agent: you want to close your escrow account[NEWLINE]user: not[NEWLINE]agent: you do not have letterhead?[NEWLINE]user: not[NEWLINE]user: When I close the account what should I do[NEWLINE]agent: please be sure to let us know what you want done with the remaining balance, if any, left in your account[NEWLINE]user: If there is a remaining balance in my account, can I issue a refund check?[NEWLINE]agent: you can have the balance transferred to another escrow account that you have with DMV[NEWLINE][BOUNDARY][NEWLINE]user: how is Payment by mail?
superseg_train_2523
user: Hello I need information on How do I close my account?[NEWLINE]agent: Do you want to close your escrow account?[NEWLINE]user: Yes[NEWLINE]agent: To close your escrow account, submit a request to close your account by mail, fax, or email to the DMV Income Accounts. Email scoring to DMV income accounts. Application must be on letterhead, must include your account number, and must be signed and dated.[NEWLINE]user: And what should I do when I close the account?[NEWLINE]agent: Be sure to let us know what you want the remaining balance, if any, to do to your account.[NEWLINE]user: What if I don't have letterhead?[NEWLINE]agent: You can send the request on your monthly statement.[NEWLINE]user: and can I write a check with the outstanding balance?[NEWLINE]agent: of course If there is a remaining balance in your account, you can write a refund check, or you can transfer the balance to another escrow account you have with the DMV.[NEWLINE][BOUNDARY][NEWLINE]user: What do I do if I am interested in subscribing to this service?
superseg_train_2524
user: Hey there. I was wondering if you could help me to find out some information related to close a, escrow account.[NEWLINE]agent: Sure, there is no problem. I need to ask you, the account belongs to you?[NEWLINE]user: Yes, is related to me.[NEWLINE]agent: Alright. Sure. There is a process you have to go through, you need to send a request to close your account by mail, fax or email to the dmv revenue accounts. The request must be on your letter head, there must be your account number and must be signed and dated too.[NEWLINE][BOUNDARY][NEWLINE]user: Alright. I can do all that. But before do it, can you tell me for what is the escrow account? Because I never had to use it.[NEWLINE]agent: Sure, no problem. An escrow account is a payment alternative for users of the DMV, that way you don't need to send money or checks for every transaction, you just do a deposit on your escrow account and the money is debited every time a transaction is done.[NEWLINE][BOUNDARY][NEWLINE]user: That's handy. But What happens if I close my account and there is money in it?[NEWLINE]agent: The remaining balance in your account can be refund by a check or can be transferred to another escrow account you may have with the dmv.[NEWLINE][BOUNDARY][NEWLINE]user: The only way to do this process is by mail?[NEWLINE]agent: Not at all. You can also send the documents and forms by fax at 518-473-9644 or email, it would like approximately 2-3 weeks.[NEWLINE][BOUNDARY][NEWLINE]user: Any person can create an escrow account, right?
superseg_train_2525
user: Hi, good morning. I'm used to pay for certain services coming from you, but i want to lighten up a little everything related to that. So, i created a escrow account, but could you tell me what's the minimum for that?[NEWLINE]agent: If you want to cover only the minimum, then you must know that escrow amount requested is at least $200 for search accounts. A wise action is to refill the account with at least 2 months of coverage.[NEWLINE]agent: Are asking this because you want to change your escrow amount?[NEWLINE]user: No, i'm not planning to do that.[NEWLINE]agent: Is your account balance currently on zero or have a negative amount?[NEWLINE]user: Yeah, it's almost zero, that's why i was asking about the minimal amount.[NEWLINE]agent: You have to be careful on that, because if your account reaches zero, then it will be disabled. That bring some consequences, sch as not being able to pay for transactions until your payment is received and processed. Instead, if you have a negative amount, it only means that you account is overdrawn.[NEWLINE][BOUNDARY][NEWLINE]user: I see. Lets say i close my account but i left some money there. Can i have it back?[NEWLINE]agent: Sure. You can have a refund check issued or you can have that balance transferred to another escrow account, if you still have another one with DMV.[NEWLINE]user: O.k, so, how do i close the account then?[NEWLINE]agent: Easy. You only have to send a request to close your account by any of the following: mail, fax or email. Send it to DMV Revenue Accounts, putting the request on the letterhead, including your account number and being signed and dated.[NEWLINE][BOUNDARY][NEWLINE]user: O.k i'll keep that on mind. Say what can you tell me about drop-off payments?[NEWLINE]agent: They are the fastest way to submit a payment. That box is located at the DMV Customer Service Counter on the first floor of the Swan Building in Albany.[NEWLINE][BOUNDARY][NEWLINE]user: An by ACH, can i do that?
superseg_train_2526
user: Hello there. Can you please explain the escrow amount definitions to me? I could use some guidance on them too.[NEWLINE]agent: Of course. The DMV requires a minimum escrow amount of at least $ 200 for search accounts. We recommend that you keep enough money in the escrow account to cover 2 months of transactions.[NEWLINE]agent: Do you want to change your escrow amount?[NEWLINE]user: Yes, that is one of the things I wanted to do.[NEWLINE]agent: Then you must send a request to DMV Revenue Accounts on your letterhead. The request must be signed and dated and include the account number.[NEWLINE][BOUNDARY][NEWLINE]user: Alright, I'll do that asap. What about drop-off payments?[NEWLINE]agent: Do you NOT use ACH?[NEWLINE]user: Yes, I don't use ACH. What about it?[NEWLINE]agent: In that case the fastest way to submit a payment is at the DMV Revenue Accounts Drop-box. The Drop-box is located at the DMV Customer Service Counter on the first floor of the Swan Street Building in Albany. Any check or money order dropped off by 3:00 pm will be entered into the escrow account that day.[NEWLINE][BOUNDARY][NEWLINE]user: That's good to know. By the way, what DMV products can I use my escrow account to pay for?[NEWLINE]agent: Your escrow account can be used to pay for copies of motor vehicle accident reports by mail-order or bulk order driver license record abstracts, for example.[NEWLINE][BOUNDARY][NEWLINE]user: Can I add money to my escrow account by email too?
superseg_train_2527
user: Hi there. I'm looking for information related to how to manage a escrow account.[NEWLINE]agent: Sure. No problem. Are you interested into close it or something like that?[NEWLINE]user: Yes, I think I almost don't use it, so I probably will close it.[NEWLINE]agent: O.k. no problem, you just need to send a request to close your account by mail, fax or email to the dmv revenue accounts section.[NEWLINE]user: Great. But what will happens to the money that still remains there?[NEWLINE]agent: You can get it back, with a refund check issued by the dmv or you can transfer it to another escrow account you have with the dmv.[NEWLINE][BOUNDARY][NEWLINE]user: Got it. Some few days ago, I changed my residence, to a new house, so about this letter, which address should I use, the old or the new one?[NEWLINE]agent: You must send the dmv both address.[NEWLINE][BOUNDARY][NEWLINE]user: O.k., great. And once my account get close, which will be the next step?[NEWLINE]agent: You'll need to be sure to let us know what do you want to do with the remaining balance, if there is any.[NEWLINE]user: alright, good. But, what happens if I don't have a letterhead?
superseg_train_2528
user: Hello, I'm having some troubles with stuff related to a escrow account and I would need some help.[NEWLINE]agent: No problem. An escrow account is a special type of account where you can have money for your transactions with the dmv.[NEWLINE]agent: Are you interested into change your escrow amount?[NEWLINE]user: No, That's not what I'm looking for.[NEWLINE]agent: Do you know what happens if your account balance reaches zero or negative, right?[NEWLINE]user: Not really.[NEWLINE][BOUNDARY][NEWLINE]user: In case I change my address, how can I update it?[NEWLINE]agent: Your are about to change it or have already changed?[NEWLINE]user: I have already change it.[NEWLINE]agent: In that case you need to notify the dmv revenue accounts.[NEWLINE][BOUNDARY][NEWLINE]user: Can I do that in the request of my monthly statement?
superseg_train_2529
user: I need information about renewing my business license.[NEWLINE]agent: I'll be happy to help you with that. Do you need information about your license period?[NEWLINE]user: No, I just need to renew.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you trying to do an early renew?[NEWLINE]user: No, it's getting ready to expire at the end of the month.[NEWLINE][BOUNDARY][NEWLINE]agent: So, it hasn't expired yet. Am I correct?[NEWLINE]user: Yeah, not until the end of this month.[NEWLINE]agent: That's great. I'll help you with the renewal process, but for future information, you can renew your license up to 6 months after the expiration date.[NEWLINE][BOUNDARY][NEWLINE]user: Thank you for that information. I've just recently moved, can I still renew online?[NEWLINE]agent: If you have not amended the address of your facility, you will not be able to renew online until you complete a form with your new facility address and send it to DMV.[NEWLINE][BOUNDARY][NEWLINE]user: Okay. How do I renew by mail?
superseg_train_2530
user: Hello I need information about how to renew a business license or registration[NEWLINE]agent: Are you an ONLINE RENEWING DISTRIBUTOR?[NEWLINE]user: Yes[NEWLINE]agent: it is important that you read the details about the new bail legislation at: https://dmv.ny.gov/dealers/dealer-surety-bond[NEWLINE][BOUNDARY][NEWLINE]user: can I renew online?[NEWLINE]agent: To renew online, you must have the    Installation number of your Commercial Certificate see a sample   Validation number of your Commercial Certificate see a sample[NEWLINE][BOUNDARY][NEWLINE]user: and can i renew by mail?[NEWLINE]agent: of course We will send you a VS-2 Installation Renewal Request. Complete the application and send it with a check for your renewal fee[NEWLINE]agent: Did you already receive the request?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]user: What happens in the event that the owner, partner or official of the company was found guilty of a felony or misdemeanor?[NEWLINE]agent: If a company owner, partner or officer who owns or operates the facility has a felony or misdemeanor conviction or is lost since the last renewal of the facility certificate
superseg_train_2531
user: Hello I need information about how to renew a business license or registration[NEWLINE]agent: Are you a DEALER WISHING TO RENEW ONLINE?[NEWLINE]user: Yes[NEWLINE]agent: ok we invite you to read the details about the new bail legislation at: https://dmv.ny.gov/dealers/dealer-surety-bond [2].[NEWLINE][BOUNDARY][NEWLINE]user: and a question If an owner has a felony conviction, is it lost since the last renewal of the installation certificate that happens?[NEWLINE]agent: In that case complete the VS-2 Facility Renewal Application and a Declaration of Ownership and / or Permission to Use Place of Business pdf [6] VS-19 mail it to us.[NEWLINE][BOUNDARY][NEWLINE]user: What if I recently made a Change of Address?[NEWLINE]agent: You cannot renew online if the installation address has changed and you have not changed the installation address. Complete these forms with the address of your new facility and send them to the DMV[NEWLINE][BOUNDARY][NEWLINE]user: and can i renew by mail?[NEWLINE]agent: of course We will send you a VS-2 Installation Renewal Request. Complete the application and send it with a check for your renewal fee[NEWLINE][BOUNDARY][NEWLINE]user: And can it be renewed online?
superseg_train_2532
user: Hello I need information about how to renew a business license or registration[NEWLINE]agent: want to know the important notes for distributors who want to renew online?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to renew online?[NEWLINE]user: Yes[NEWLINE]agent: Do you want to renew online?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]user: What if the landlord was convicted of a felony or misdemeanor?[NEWLINE]agent: If a company owner, partner, or officer who owns or operates the facility has a felony or misdemeanor conviction or loses since the facility's last certificate renewal,
superseg_train_2533
user: How do I renew by mail my business license?[NEWLINE]agent: Complete the application we sent for Facility Renewal and attach a check for the fee.[NEWLINE]agent: Did you receive your application?[NEWLINE]user: No I did not receive my application.[NEWLINE]agent: You will need to call the Office of Vehicle Safety and Clean Air at 1-518-474-0919[NEWLINE][BOUNDARY][NEWLINE]user: Is there any early renewal?[NEWLINE]agent: You can renew as early as 60 days of expiration.[NEWLINE][BOUNDARY][NEWLINE]user: How long are licenses valid?[NEWLINE]agent: Your business registrations and Inspection Station licenses are valid for 2 years.[NEWLINE][BOUNDARY][NEWLINE]user: Who do I send the application and fee to when mailing?[NEWLINE]agent: You would mail it to NYS DMV Bureau of Consumer & Facility Services Application,Unit P.O. Box 2700, Albany, NY 12220-0700.[NEWLINE][BOUNDARY][NEWLINE]user: Are there ways to look for more topics?
superseg_train_2534
user: I came here to get some information about renewing a business license. Can you answer me a few questions about renewing it by mail?[NEWLINE]agent: Of course. You can renew it by mail, for example. We will send you a Facility Renewal Application VS-2. Simply complete the application and send it with a check for your renewal fee to.[NEWLINE]agent: Did you NOT receive your application by mail?[NEWLINE]user: Yes, I didn't receive any application by mail.[NEWLINE]agent: Then you should call the Office of Vehicle Safety and Clean Air at 1-518-474-0919.[NEWLINE][BOUNDARY][NEWLINE]user: Will do. Can I also renew the license early, before it runs out?[NEWLINE]agent: Yes, you can renew if the facility certificate Inspection Station license will expire within the next 60 days.[NEWLINE][BOUNDARY][NEWLINE]user: That's good to know. What can you tell me about the license period?[NEWLINE]agent: All business registrations and Inspection Station licenses are valid for 2 years.[NEWLINE][BOUNDARY][NEWLINE]user: And what if the license is expired?[NEWLINE]agent: You can renew if the facility certificate or Inspection Station license expired within the last six months.[NEWLINE][BOUNDARY][NEWLINE]user: There's another problem. I have been charged as guilty for commiting a crime, which I didn't do. Does this pose a problem when renewing my license?[NEWLINE]agent: In that case complete the Facility Renewal Application VS-2 and a Statement of Ownership and/or Permission to Use Place of Business (VS-19) and send it to us by mail.[NEWLINE][BOUNDARY][NEWLINE]user: But I could renew it right away, before it is expired, right?
superseg_train_2535
user: Hello, I have some questions about renewing a business license.[NEWLINE]agent: Of course. Do you want to learn more about the license period?[NEWLINE]user: Yes, that'd be nice.[NEWLINE]agent: All business registrations and Inspection Station licenses are valid for 2 years.[NEWLINE][BOUNDARY][NEWLINE]user: Ah, that's good to know. By the way, can you suggest a topic for me?[NEWLINE]agent: More Info.[NEWLINE]user: Wow, now that is a great topic. Can you suggest another topic?[NEWLINE]agent: Yes. More Info.[NEWLINE][BOUNDARY][NEWLINE]user: That just blows my mind. Let's talk about more information then. What if my license is expired? What can I do about that?[NEWLINE]agent: You can renew if the facility certificate or Inspection Station license expired within the last six months.[NEWLINE][BOUNDARY][NEWLINE]user: Can I also renew a license before it expires? In advance?[NEWLINE]agent: Yes. You can renew it if the facility certificate Inspection Station license will expire within the next 60 days.[NEWLINE][BOUNDARY][NEWLINE]user: Great. What do I need to renew it online?
superseg_train_2536
user: I need information about renewing my business license.[NEWLINE]agent: Do you know what your license period is?[NEWLINE]user: Yes, I do.[NEWLINE]agent: Great. For future reference, whether a business registration or Inspection station license, it will be valid for 2 years.[NEWLINE][BOUNDARY][NEWLINE]user: Thanks for the information. What if I let my business license expire?[NEWLINE]agent: If your business license has been expired for 6 months or less, you can still have it renewed.[NEWLINE][BOUNDARY][NEWLINE]user: My business partner was recently convicted of a felony. Will that effect the renewal process?[NEWLINE]agent: Yes. You will need to complete the Facility Renewal Application VS-2, as well as the Statement of Ownership and/or Permission to Use Place of Business form, and send it in the mail.[NEWLINE]user: Does it have to be done by mail?[NEWLINE]agent: Yes. It has to be done by mail.[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible to renew my business license more than a month before the expiration date?
superseg_train_2537
user: I've temporarily taken one of my vehicles off the road. Do I need to return the professional plate?[NEWLINE]agent: No, you can keep your plate and store it at most DMV offices.[NEWLINE]agent: How do I register my vehicle in the future?[NEWLINE]user: Yeah, I plan to register it again later on.[NEWLINE]agent: When you do register your vehicle again, you need to visit the DMV office that has your plates. Don't forget to bring you receipt form FS-6 T and other documents needed to register your vehicle.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I get more information about professional plates?[NEWLINE]agent: Your local police or parking enforcement agency can give you more information about parking regulations.[NEWLINE]user: Do I need to pay a custom plate fee when I renew?[NEWLINE]agent: No. If your registration is in the first year of a two year registration, you'll need to submit a request for refund for motor vehicles and drivers license to get a refund.[NEWLINE][BOUNDARY][NEWLINE]user: Is picture plate and professional plate the same thing?[NEWLINE]agent: Yes, they are.[NEWLINE][BOUNDARY][NEWLINE]user: Can I change my professional plates to standard plates for a vehicle?
superseg_train_2538
user: Hello, I would like to know If I remove a vehicle from the road, can I keep my photo or my professional license plates?[NEWLINE]agent: Yes You can store your photograph or professional license plates at most DMV offices.[NEWLINE]agent: Do you want to use your stored photo or professional license plates to register another vehicle?[NEWLINE]user: Yes[NEWLINE]agent: To register the vehicle again, or to use your stored photo or professional license plates to register another vehicle, you must visit the office that has your vehicle plates. Be sure to bring the FS-6 T receipt and the other documents necessary to register your vehicle.[NEWLINE][BOUNDARY][NEWLINE]user: Where can i get more information?[NEWLINE]agent: For more information, contact your local police or parking enforcement agency, or the agency responsible for parking regulations.[NEWLINE][BOUNDARY][NEWLINE]user: And how can I register my license plates in another vehicle?[NEWLINE]agent: You should visit the office that has the license plates on your vehicle. Be sure to bring the FS-6 T receipt and the other documents necessary to register your vehicle.[NEWLINE][BOUNDARY][NEWLINE]user: And won't I pay the custom license plate fees when I renew my registration?[NEWLINE]agent: If your registration is in the first year of a two-year registration, you must submit a Refund Request or Fee Paid for Motor Vehicle Registrations and Driver's Licenses pdf MV-215 to request a refund of the fee balance. A $ 1.00 processing fee is subtracted from your refund. You will not receive a refund if the registration expires in less than a year.[NEWLINE]user: and the plates can give me some benefit?
superseg_train_2539
user: hello a question If I remove a vehicle from the road, can I keep my photo or my professional license plates?[NEWLINE]agent: Yes. You can store your photograph or professional license plates in most DMV offices.[NEWLINE]agent: Do you want to know what to do to register the vehicle again, or to use your stored photo or professional license plates to register another vehicle?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]user: and what is the cost of the plates?[NEWLINE]agent: Our image and our professional dishes have a variety of prices. You can explore the styles available using the categories above to find detailed pricing information on the plate that interests you.[NEWLINE][BOUNDARY][NEWLINE]user: and where do I have to leave my badge?[NEWLINE]agent: You can store your photo or professional license plates in most DMV offices. Find a DMV office.[NEWLINE][BOUNDARY][NEWLINE]user: What information is there about the new image plate developed for a group or organization?[NEWLINE]agent: A packet of detailed information about the custom plate image plate development program, including the MV-415 pdf custom plate development application is available here.1. Professional license plates do not entitle you to any special parking privileges unless the city, town or village where you park your vehicle has granted you such privileges. For more information, contact your local police or parking enforcement agency, or the agency responsible for parking regulations.[NEWLINE]user: What if my registration is in the first year of a two-year registration?
superseg_train_2540
user: hello. I'm searching some information related to when a vehicle is removed from the road, I mean when is not used any more, but I want to keep the professional plates.[NEWLINE]agent: No problem, in this type of cases, you can keep your plates and store them at most dmv offices.[NEWLINE]agent: Are you interested into keep this plates stored or use them to register another vehicle?[NEWLINE]user: I want to keep using them, but in a new vehicle.[NEWLINE]agent: Great. You just will need to go then to the office that has your vehicle plates.[NEWLINE]user: Do I have to bring any document or form or something like that?[NEWLINE]agent: Yes, make sure that you bring the receipt form fs-6 t and all the other documents required to register your vehicle.[NEWLINE]user: And where I can find that form you mention?[NEWLINE]agent: You'll have to find a dmv office, then you will receive a receipt form fs-6t once you surrender your plates.[NEWLINE][BOUNDARY][NEWLINE]user: Is possible to get new plates for a organization?[NEWLINE]agent: Yes, it's possible, we have a detailed information packet about the custom plate picture and the plate development program, including the request for the development of custom plates.[NEWLINE]user: It's possible to get more information about it, regarding the privileges about parking?
superseg_train_2541
user: I've been wondering about something. Should I choose to remove my vehicle from the road, am I allowed to keep my professional plates?[NEWLINE]agent: Yes, you are. You can store your picture or professional plates at most DMV offices.[NEWLINE]agent: Do you want to register a vehicle again, or to use your stored picture or professional plates to register another vehicle?[NEWLINE]user: Yes. At a later point of time.[NEWLINE]agent: In that case, you must visit the office that has your vehicle plates. Make sure that you bring the receipt form FS-6 T and the other documents required to register your vehicle.[NEWLINE]user: Let's say I want to surrender my plates. Do I get something in exchange to proof that I did?[NEWLINE]agent: Yes, you will receive a receipt form FS-6 T when you surrender your plates. Verify the information listed on the receipt, make sure that the receipt displays the words "Stored at Local Office", and keep this receipt. We will indicate on the registration record that the vehicle plates have been stored.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any information about my new picture plate available?[NEWLINE]agent: Of course. A detailed information packet about the custom plate picture plate development program, including the Request for the Development of Custom Plates (MV-415) is available here. Professional plates do not entitle you to any special parking privileges unless the city, town or village where you park your vehicle has granted such privileges. For more information, contact your local police or parking enforcement agency, or the agency that is responsible for parking regulations.[NEWLINE]user: What if my registration is in the first year of a two-year registration?[NEWLINE]agent: In that case you must submit a Request for refund or fee paid for motor vehicle registrations and driver licenses (MV-215) to apply for a refund of the balance of the fee. A processing fee of $ 1.00 is subtracted from your refund. You will not receive a refund if the registration expires in less than one year.[NEWLINE][BOUNDARY][NEWLINE]user: And what exactly is the pricing on plates?
superseg_train_2542
user: Hello. How are you doing? I came here to inform myself about a few things. For example, if I can keep my picture plates if I remove a vehicle from the road.[NEWLINE]agent: Yes. You can store your picture or professional plates at most DMV offices.[NEWLINE]agent: Did you plan to register the vehicle again, or to use your stored picture or professional plates to register another vehicle?[NEWLINE]user: No, not really. That vehicle is permanently retired.[NEWLINE][BOUNDARY][NEWLINE]user: I'm planning to get a new picture plate for my company. Do you have any useful information about that kind of plates?[NEWLINE]agent: Of course. A detailed information packet about the custom plate picture plate development program, including the Request for the Development of Custom Plates (MV-415) is available on our website. Professional plates do not entitle you to any special parking privileges unless the city, town or village where you park your vehicle has granted such privileges. For more information, contact your local police or parking enforcement agency, or the agency that is responsible for parking regulations.[NEWLINE]user: Is there anything else you can tell me about that kind of plates?[NEWLINE]agent: A detailed information packet about the custom plate picture plate development program, including the Request for the Development of Custom Plates (MV-415) is available on our website. Professional plates do not entitle you to any special parking privileges unless the city, town or village where you park your vehicle has granted such privileges. For more information, contact your local police or parking enforcement agency, or the agency that is responsible for parking regulations.[NEWLINE]user: What if my registration is in the first year of a two-year registration?[NEWLINE]agent: In that case you must submit a Request for refund or fee paid for motor vehicle registrations and driver licenses (MV-215) to apply for a refund of the balance of the fee. A processing fee of $ 1.00 is subtracted from your refund. You will not receive a refund if the registration expires in less than one year.[NEWLINE]user: I see. Do you have more information?
superseg_train_2543
user: I'm removing my truck from the road for a while and I need to know what to do with my professional plates.[NEWLINE]agent: You can keep your professional plates and have them stored for you at most DMV offices.[NEWLINE]agent: Do you plan to register your vehicle again in the future?[NEWLINE]user: Yes. I will be registering it again later on.[NEWLINE]agent: Great. When you are ready to register your vehicle again, you need to go to the DMV office that has your plates stored. Be sure to bring your receipt form FS-6 T and any other documents you need to register your vehicle.[NEWLINE][BOUNDARY][NEWLINE]user: What about my custom plate fees? My vehicle was only registered for a year.[NEWLINE]agent: Since you've only had the registration for a year, you qualify for a refund for your custom plate fee. To get your refund, you need to submit Request for refund or fee paid for motor vehicle registrations and driver licenses MV-215. You will be charged a $1.00 processing fee.[NEWLINE][BOUNDARY][NEWLINE]user: How much do professional plates cost?[NEWLINE]agent: The prices of professional plates vary. You can browse the available plate styles and view detailed pricing information on our website.[NEWLINE][BOUNDARY][NEWLINE]user: How much do the personalized picture plates cost?[NEWLINE]agent: These plates can be purchased for an additional fee, but their prices vary. You can find pricing information for specific plates on our website.[NEWLINE][BOUNDARY][NEWLINE]user: How do I find out more information about parking privileges with professional plates?
superseg_train_2544
user: I am planning to remove a vehicle from the road, and I would like to know if I can keep my photo or my professional plates.[NEWLINE]agent: Of course. You can store your picture or professional plates at DMV offices.[NEWLINE]agent: Will you register your vehicle in the future?[NEWLINE]user: Yes, I will later.[NEWLINE]agent: When you go to do that, you must visit the office that has your vehicle plates. You need to bring the receipt form FS-6 T and the other documents required.[NEWLINE][BOUNDARY][NEWLINE]user: What is a picture or professional plate?[NEWLINE]agent: It's a vehicle plate that has the words "New York" contained in a blue banner and a picture or logo next to the plate number.[NEWLINE][BOUNDARY][NEWLINE]user: What happens when I get to the DMV office?[NEWLINE]agent: You will receive a the form FS-6 T when you surrender your plates. Verify the information listed on the receipt form, please. You must see the words "Stored at Local Office". We will indicate on the registration record that the vehicle plates have been stored.[NEWLINE][BOUNDARY][NEWLINE]user: What is the new picture plate developed for a group or organization?[NEWLINE]agent: Find a detailed information packet about the custom plate picture plate development program, including the Request for the Development of Custom Plates pdf MV-415. You need to know that professional plates do not grant you special parking privileges, unless the city, town or village where you station your vehicle has granted you such privileges. Please, contact your local police or parking enforcement agency or the agency that is responsible for parking regulations.[NEWLINE]user: What if my registration is in the first year of a two-year registration?
superseg_train_2545
user: Tell me about how to remove a vehicle from the road and keep my picture or professional plates[NEWLINE]agent: You can keep your picture or professional plates at most DMV offices[NEWLINE]agent: Do you want to register the vehicle again, or use your stored picture or professional license plates to register another vehicle?[NEWLINE]user: Hmmm, not right now.[NEWLINE][BOUNDARY][NEWLINE]user: What if my registration is in the first year of a two-year registration?[NEWLINE]agent: In that case, you need to submit a Request for refund or fee paid for motor vehicle registrations and driver licenses MV-215 to apply. A processing fee of $1.00 will be subtracted from your refund. You will not receive a refund if the registration expires in less than a year.[NEWLINE]user: Can I have more info?[NEWLINE]agent: Yes. You can contact your local police or parking enforcement agency, or the agency that is responsible for parking regulations[NEWLINE]user: What if my registration is in the first year of a two-year registration?[NEWLINE]agent: I repeat... In that case, you need to submit a Request for refund or fee paid for motor vehicle registrations and driver licenses MV-215 to apply. A processing fee of $1.00 will be subtracted from your refund. You will not receive a refund if the registration expires in less than a year.[NEWLINE][BOUNDARY][NEWLINE]user: What is a professional plate?[NEWLINE]agent: Is a vehicle plate that has the words "New York" contained in a blue banner and a picture or logo next to the plate number[NEWLINE]user: Can I browse the available styles of picture and professional plates online?
superseg_train_2546
user: I need information about background checks to obtain approval for a hazardous materials endorsement.[NEWLINE]agent: Have you passed the background check?[NEWLINE]user: Yes, I have.[NEWLINE]agent: As long as you pass the written test and background check, you can get a CDL with a HazMat endorsement.[NEWLINE][BOUNDARY][NEWLINE]user: How do I know if my application was approved or not?[NEWLINE]agent: You will receive a notification of approval in the mail along with instructions to obtain your CDL with the HazMat endorsement at your local DMV office.[NEWLINE]user: Why is the background check necessary?[NEWLINE]agent: To get the HazMat endorsement, federal laws require background checks that involve fingerprinting and US citizenship identification.[NEWLINE][BOUNDARY][NEWLINE]user: What would cause me to be disqualified for the HazMat endorsement?[NEWLINE]agent: There are many things TSA may disqualify you for under federal laws.[NEWLINE][BOUNDARY][NEWLINE]user: What are the requirements for getting the HazMat endorsement?[NEWLINE]agent: To qualify, you will need to be a U.S. citizen or legal permanent resident of the U.S and present proof of your citizenship. You will also need to meet federal medical requirements in 49 CFR Part 391 and have a valid USDOT Medical Examiner's Certificate.[NEWLINE][BOUNDARY][NEWLINE]user: Where do I go to get fingerprinted?
superseg_train_2547
user: Is it all possible for me to get a temporary HazMat endorsement before the background checks are completed?[NEWLINE]agent: On a good note the DMV will provide a CDL with the HazMat endorsement that is valid for 90 days; but we cannot issue one until the background checks are completed and approved.[NEWLINE][BOUNDARY][NEWLINE]user: When will I be notified of the results of my background check?[NEWLINE]agent: The Federal Transportation and Security Admininstration or TSA will notify you by mail with the results of the background check.[NEWLINE][BOUNDARY][NEWLINE]user: How will I know if my application has been approved or disapproved?[NEWLINE]agent: We will mail you your approval along with how to go to the DMV office and obtain a CDL with the HazMat endorsement and your CDL will display the expiration date of your HazMat endorsement.[NEWLINE][BOUNDARY][NEWLINE]user: Where would I mail the completed form and a copy of legal status?[NEWLINE]agent: You can mail your form and legal status to HazMat UnitNYS DMV6 Empire State Plaza, Albany, NY 12228, NY 12228.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I am not able to pass the written test or the background checks?[NEWLINE]agent: Did you pass the written test and background checks?[NEWLINE]user: Yes, I passed the written test and background checks.[NEWLINE]agent: That is great because if you didn't the DMV would issue your CDL without the HazMat endorsement.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if the background checks are not complete and approved before endorsement expires?
superseg_train_2548
user: Hello, I would like to know if I can get a temporary HazMat endorsement before the background checks are completed?[NEWLINE]agent: No. We cannot issue the HazMat endorsement until the background checks are completed and approved.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I fail the written exam or background checks?[NEWLINE]agent: you have not passed the written test?[NEWLINE]user: yes, I could not approve[NEWLINE]agent: If you fail the written test or background checks, the DMV will issue a CDL that does not have a HazMat endorsement.[NEWLINE][BOUNDARY][NEWLINE]user: When should I apply?[NEWLINE]agent: The rules require that the applicant be fingerprinted and that their U.S. citizenship or permanent legal presence in the United States be verified. You must answer 80% or more of the questions correctly to pass the exam. You can take the exam as many times as necessary until you pass the exam[NEWLINE][BOUNDARY][NEWLINE]user: And how can I take my fingerprint?[NEWLINE]agent: Fingerprints are done by appointment only. You must contact Identogo to select a fingerprint location and schedule an appointment.[NEWLINE][BOUNDARY][NEWLINE]user: and where do I request the results of the verifications?
superseg_train_2549
user: Hi, I'd like to know what happens if I don't pass the written exam or the background checks?[NEWLINE]agent: Do you want to know what the DMV will do if you fail the written test or background checks?[NEWLINE]user: Yes[NEWLINE]agent: If you fail the written test or background checks, the DMV will issue a CDL that does not have a HazMat endorsement.[NEWLINE][BOUNDARY][NEWLINE]user: Is there anything that can disqualify me for a HazMat endorsement?[NEWLINE]agent: Yes, under federal law, the TSA of the Federal Transportation Safety Administration may disqualify you from being authorized to carry hazardous materials if[NEWLINE][BOUNDARY][NEWLINE]user: How do I get a hazardous materials endorsement (HazMat)?[NEWLINE]agent: You must first have a CDL to apply for the HazMat endorsement. A driver with a New York State CDL license must have an "H" or "X" HazMat approval to operate commercial vehicles carrying hazardous materials. Read the CDL CDL-10 Handbook, the CDL-11 Hazardous Materials Handbook pdf and the Driver's License Class Descriptions pdf MV-500C for more information.[NEWLINE][BOUNDARY][NEWLINE]user: How will I know if my application has been approved or not?[NEWLINE]agent: We will send you an approval notice along with instructions to go to a DMV office to obtain a CDL backed by HazMat. Your new CDL will display the expiration date of your CDL and the expiration date of your HazMat endorsement. The endorsement is valid for five years.[NEWLINE]user: What do I need to do to start background checks?
superseg_train_2550
user: Hi, I'd like to know what happens if I don't pass the written exam or the background checks?[NEWLINE]agent: I don't pass the written test or background checks?[NEWLINE]user: if it is true do not pass the test[NEWLINE]agent: If you fail the written test or background checks, the DMV will issue a CDL that does not have a HazMat endorsement.[NEWLINE][BOUNDARY][NEWLINE]user: And how will I know if my application has been approved or not?[NEWLINE]agent: We will send you an approval notice along with instructions to go to a DMV office to obtain a CDL backed by HazMat. Your new CDL will display the expiration date of your CDL and the expiration date of your HazMat endorsement.[NEWLINE]user: What is needed to start background checks?[NEWLINE]agent: To initiate background checks, the rules require that the applicant be fingerprinted and that their U.S. citizenship or permanent legal presence in the United States be verified.[NEWLINE]user: and how many opportunities do I have to take the exam?[NEWLINE]agent: You can take the exam as many times as necessary until you pass the exam[NEWLINE]user: How will I know if my application has been approved or not?[NEWLINE]agent: We will send you an approval notice along with instructions to go to a DMV office to obtain a CDL backed by HazMat. Your new CDL will display the expiration date of your CDL and the expiration date of your HazMat endorsement. The endorsement is valid for five years.[NEWLINE][BOUNDARY][NEWLINE]user: Is there anything that can disqualify me for a HazMat endorsement?
superseg_train_2551
user: What if I do not pass the written test or the background checks?[NEWLINE]agent: you do not pass the written test or the background checks?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]user: How will I know whether or not my application has been approved?[NEWLINE]agent: We will mail you notification of approval along with instructions to go into a DMV office to obtain a CDL with the HazMat endorsement. Your new CDL will display the expiration date of your CDL and the expiration date of your HazMat endorsement.[NEWLINE]user: How long is it valid for?[NEWLINE]agent: The endorsement is valid for five years[NEWLINE][BOUNDARY][NEWLINE]user: if I don't pass the written test or the background checks[NEWLINE]agent: the DMV will issue a CDL that does not have a HazMat endorsement[NEWLINE][BOUNDARY][NEWLINE]user: How do I provide my fingerprints for background checks?[NEWLINE]agent: Fingerprinting is done by appointment only. You must contact Identogo to select a fingerprinting location and schedule an appointment. Visit https://uenroll.identogo.com or by calling 1 - 877 - 472 - 6915.[NEWLINE][BOUNDARY][NEWLINE]user: Where do I send the completed HazMat form?[NEWLINE]agent: HazMat UnitNYS DMV6 Empire State PlazaAlbany, NY 12228[NEWLINE][BOUNDARY][NEWLINE]user: how initiate background checks?
superseg_train_2552
user: Hi, I'd like to know if I can get a temporary HazMat endorsement before the background checks are completed?[NEWLINE]agent: No. We cannot issue the HazMat endorsement until the background checks are completed and approved.[NEWLINE][BOUNDARY][NEWLINE]user: How will I know if my application has been approved or not?[NEWLINE]agent: We will send you an approval notice along with instructions to go to a DMV office to obtain a CDL backed by HazMat. Your new CDL will display the expiration date of your CDL and the expiration date of your HazMat endorsement. The endorsement is valid for five years.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I fail the written exam or background checks?[NEWLINE]agent: want to know what happens if you fail the written test?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]user: under what circumstances is endorsement possible?[NEWLINE]agent: We cannot issue the HazMat endorsement until the background checks are completed and approved. The DMV will provide a CDL with the HazMat endorsement that is valid for 90 days only if you applied to renew a current New York State CDL with a HazMat endorsement[NEWLINE][BOUNDARY][NEWLINE]user: and what is required to initiate background checks?
superseg_train_2553
user: I've been wondering what happens if I fail the written tests. Can you explain this, please?[NEWLINE]agent: Sure. Have you failed a written test or the background checks?[NEWLINE]user: Yes, unfortunately.[NEWLINE]agent: In that case the DMV will issue a CDL that does not have a HazMat endorsement.[NEWLINE][BOUNDARY][NEWLINE]user: What do I have to do to pass the test? Can I repeat it?[NEWLINE]agent: You must answer 80 % or more of the questions correctly to pass the test. You can take the test as many times as necessary until you pass the test.[NEWLINE][BOUNDARY][NEWLINE]user: How long do background checks usually take?[NEWLINE]agent: It normally takes at least 30 days from the date you submit your fingerprints to complete the background check. However, the time period can be longer than 30 days.[NEWLINE][BOUNDARY][NEWLINE]user: That's good to know. And how can I prepare myself for the HazMat test?[NEWLINE]agent: You can study the hazardous materials section of the NYS Commercial Driver License Manual (CDL-10), or study the Hazardous Materials Manual (CDL-11).[NEWLINE][BOUNDARY][NEWLINE]user: Will do. I have one final question about fingerprinting though. Can I just come in for fingerprinting or how does it work?
superseg_train_2554
user: I have a query in relation to getting a temporary HazMat endorsement. Is there any way I can get this temporary endorsement before background checks have been completed?[NEWLINE]agent: Unfortunately, we cannot issue any HazMat endorsement until all of our background checks have been completed and are approved. A CDL is provided by the DMV with the necessary HazMat endorsement[NEWLINE]user: Because it takes so long to get the temporary endorsement and due to the fact that I need this temporary HazMat endorsement urgently, is there anything I can do in the meantime?[NEWLINE]agent: As I have just mentioned, we are unable to provide you with a temporary HazMat endorsement before background checks are completed[NEWLINE][BOUNDARY][NEWLINE]user: What is the exact waiting time for background checks to be completed when waiting for a temporary HazMat endorsement?[NEWLINE]agent: Usually, background checks take 30 days from the date that your fingerprints were submitted. It can happen, however, that this may take longer than 30 days[NEWLINE][BOUNDARY][NEWLINE]user: Is there any way to get a temporary HazMat endorsement issued by the DMV?[NEWLINE]agent: null[NEWLINE][BOUNDARY][NEWLINE]user: Is there a written test that needs to be taken in order to get a Hazmat endorsement?[NEWLINE]agent: Yes, there is a written test that must be passed. You must pay the $5.00 written test fee at your nearest DMV office and take the test[NEWLINE][BOUNDARY][NEWLINE]user: What happens in a situation where I don't pass the written test or the background checks carried out on me are not satisfactory?[NEWLINE]agent: Have you recently been advised that you did not pass the written test or the background checks?
superseg_train_2555
user: Hello I need information about my rights since a DMV complaint has been filed against me[NEWLINE]agent: a Protected the license, registration or certification of your installation?[NEWLINE]user: Yes[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if a complaint is filed against me?[NEWLINE]agent: You must first know that the New York State Department of Motor Vehicles regulates all repair shops, inspection stations, dealers, vehicle dismantlers, and other related businesses in New York State.[NEWLINE]user: What do I have to do to be able to legally operate as a business?[NEWLINE]agent: You must register with the DMV. Once your application is approved you will receive a certificate from the DMV.[NEWLINE][BOUNDARY][NEWLINE]user: What if I choose to appeal?[NEWLINE]agent: If you choose to appeal, you have 60 days from the date of the administrative judge's decision to file the Administrative Appeal Form [2] AA-33A, which must be accompanied by the applicable filing fee.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I lose my license?[NEWLINE]agent: The license, registration or certification of your facility allows you to operate in New York State. Complaints filed and charges filed against you may result in the loss of your privilege to operate as a business in New York State.[NEWLINE][BOUNDARY][NEWLINE]user: and why ALJ only imposes civil penalties?
superseg_train_2556
user: what are my rights if a complaint or other DMV charges have been filed against me[NEWLINE]agent: have the license, registration or certification of your installation[NEWLINE]user: yes[NEWLINE][BOUNDARY][NEWLINE]user: If I pay my fine and / or penalty or fulfill my applicable suspension period?[NEWLINE]agent: you will be back in business after complete compliance[NEWLINE][BOUNDARY][NEWLINE]user: What to do if a complaint is filed against me[NEWLINE]agent: The New York State Department of Motor Vehicles regulates all Repair Shops, Inspection Stations, Dealers, Vehicle Dismantlers and other related businesses in NYS[NEWLINE][BOUNDARY][NEWLINE]user: what is the result of the hearing,[NEWLINE]agent: the ALJ may sustain some, all, or none of the charges. There may be no action, a warning, the imposition of a suspension, revocation, and/or civil penalties[NEWLINE][BOUNDARY][NEWLINE]user: Avoid Losing Your Facility License, Registration or Certification[NEWLINE]agent: Your facility license, registration or certification enables you to operate in NYS. Complaints filed and charges brought against you can result in the loss of your privilege to operate as a business in NYS.[NEWLINE]user: Complaints filed and charges brought against you can result in the loss of your privilege to operate as a business in NYS
superseg_train_2557
user: Hi there. Good day. I want to know if a complaint are filed against me.[NEWLINE]agent: Do you have a facility license, registration or certification?[NEWLINE]user: No, not really.[NEWLINE][BOUNDARY][NEWLINE]agent: O.K., no problem. do you have a complain filed against you right now?[NEWLINE]user: No, as far as I know.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know the complaint process?[NEWLINE]user: No, I don't know how to do with that.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you interested into know about the hearing process?[NEWLINE]user: Not right now, thank you.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to have more information regarding to how to avoid losing your facility license, registration or certification?
superseg_train_2558
user: What are my rights if a complaint or other DMV charges have been filed against you?[NEWLINE]agent: Do you want to protect your installation license, registration or certification?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]agent: want to know what to do if a complaint is filed against you?[NEWLINE]user: yes[NEWLINE]agent: The New York State Department of Motor Vehicles regulates all Repair Shops, Inspection Stations, Dealers, Vehicle Dismantlers and other related businesses in NYS[NEWLINE]agent: Do you want to know what to do to legally operate as such a business?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]user: If the complaint is not resolved with the CSR?[NEWLINE]agent: the case will be sent to an Automotive Facilities Inspector AFI for a formal investigation[NEWLINE]user: How is the AFI complaint process?
superseg_train_2559
user: What are my rights if a complaint or other DMV charges have been filed against you?[NEWLINE]agent: Do you want to protect your installation license, registration or certification?[NEWLINE]user: yes[NEWLINE][BOUNDARY][NEWLINE]user: how is the complaint process[NEWLINE]agent: a hearing must be held first[NEWLINE][BOUNDARY][NEWLINE]user: If I choose to appeal[NEWLINE]agent: you have 60 days from the date of the ALJs decision to file the Administrative Appeal Form [ 2 ] AA-33A, which must be accompanied by the appropriate filing fee[NEWLINE]user: what is the result of the hearing[NEWLINE]agent: the ALJ may sustain some, all, or none of the charges. There may be no action, a warning, the imposition of a suspension, revocation, and/or civil penalties[NEWLINE][BOUNDARY][NEWLINE]user: I need more information[NEWLINE]agent: he result of the hearing may be no action, a civil penalty, and/or a suspension or revocation of your ability to operate as a vehicle related business in NYS. You may also be offered the opportunity to pay restitution to the consumer in lieu of the fines and/or penalties, or to have the penalty reduced[NEWLINE][BOUNDARY][NEWLINE]user:  is the result of the hearing
superseg_train_2560
user: Good morning. I was interested into know if i have any rights or resources available in case i'm against a complaint?[NEWLINE]agent: Sure, you have a few of those. First, Are you looking for information to protect your facility license, registration or certification?[NEWLINE]user: No, nothing like that.[NEWLINE][BOUNDARY][NEWLINE]agent: Then, could be possible you're interested in knowing what to do in case a complaint is filed against you, then?[NEWLINE]user: That could be, but no, sorry.[NEWLINE][BOUNDARY][NEWLINE]agent: It looks like you already got some info then. Lets see, Do you want to know about the complaint process?[NEWLINE]user: No, is not like that at all. What else you have?[NEWLINE][BOUNDARY][NEWLINE]agent: Well, is by any chance that you are looking for information about the hearing process after the complaint filing?[NEWLINE]user: Yeah, that's it, that's what i'm looking for. Wow, i thought i was going empty handed.[NEWLINE]agent: All right. For the hearing process, you can hire an attorney and to bring that attorney to your hearing. In that regard, you must know that the DMV would be the petitioner in this case and the complainant may be a witness for this case.[NEWLINE]agent: Do you want to know what could happen on the results?[NEWLINE]user: Yes, please, it would be useful for future reference.[NEWLINE]agent: Good, The cause's judge may sustain al, or none of the charges. It could be no action, a warning, imposition of suspension, revocation or civil penalties.[NEWLINE]user: And if i have to pay something?
superseg_train_2561
user: what are my rights if a complaint or other DMV charges have been filed against me[NEWLINE]agent: Do you want to protect your installation, registration or certification license?[NEWLINE]user: yes[NEWLINE][BOUNDARY][NEWLINE]user: What to do if a complaint is filed against me?[NEWLINE]agent: he New York State Department of Motor Vehicles regulates all Repair Shops, Inspection Stations, Dealers, Vehicle Dismantlers and other related businesses in NYS[NEWLINE]user: how to legally operate as such a business[NEWLINE]agent: you must register with DMV. Once your application is approveds you will receive a certificate from DMV[NEWLINE]user: I need more information[NEWLINE]agent: you will receive a certificate from DMV[NEWLINE][BOUNDARY][NEWLINE]user: I need more information[NEWLINE]agent: Return to DMV Publications[NEWLINE][BOUNDARY][NEWLINE]user: if i pay my fine and/or penalty or serve out period of suspension[NEWLINE]agent: you will be back in business after complete compliance[NEWLINE][BOUNDARY][NEWLINE]user: how to protect my business?
superseg_train_2562
user: we got a complaint against our shop and want help[NEWLINE]agent: Would you like to know how to Protect Your Facility License, Registration or Certification?[NEWLINE]user: no we want help with a complaint[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know the who and what when a complaint is filed against you?[NEWLINE]user: yes[NEWLINE]agent: The New York State Department of Motor Vehicles regulates all repair shops, inspection stations, dealers, vehicle dismantlers and other related businesses in NYS. They will be be involved in this matter.[NEWLINE]agent: Are you set to legally operate as a business?[NEWLINE]user: Yes, I hope so. we took care of all of that stuff already[NEWLINE]agent: So it is taken care of because to legally operate you must register with DMV.[NEWLINE]user: and then we get a certificate???[NEWLINE]agent: Yes, once your application is approved you will receive a certificate from DMV[NEWLINE][BOUNDARY][NEWLINE]user: who is the commissioner now?
superseg_train_2563
user: How can I request benefits?[NEWLINE]agent: To do it you must send  Original installation request pdf VS-1v[NEWLINE][BOUNDARY][NEWLINE]user: and do I need to have a Zoning Test?[NEWLINE]agent: don't you have proof of zoning?[NEWLINE]user: Yes[NEWLINE]agent: ok if someone doesn't have proof of zoning, they shouldn't submit an application with the DMV yet![NEWLINE][BOUNDARY][NEWLINE]user: and must have proof of trade name?[NEWLINE]agent: do you have your trade name proof?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]user: Where can i get more information?[NEWLINE]agent: Click here for more information on workers' compensation insurance[NEWLINE][BOUNDARY][NEWLINE]user: and where can I get the authority certificate and sales tax identification number?
superseg_train_2564
user: How do I apply to open a repair shop in New York State?[NEWLINE]agent: you must submit Original Facility Application and show proof you have permission to use the property from the owner with a notarized statement.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you have proof of zoning?[NEWLINE]user: No, I do not have proof of zoning.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you have a Certificate of Authority?[NEWLINE]user: No, at this time I do not have Certificate of Authority.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you happen to have the Proof of Business Name?[NEWLINE]user: yes, I have proof of business name.[NEWLINE]agent: do you know what to do if you don't have proof of business name yet?[NEWLINE]user: No, I am not sure what to do in that situation.[NEWLINE]user: Would I not submit my application with DMV if I do not have business name?
superseg_train_2565
user: Hi, can you tell me how can I request?[NEWLINE]agent: You must sendOriginal installation request pdf VS-1 that you have permission to use the property in the notarized statement location of the property owner company, lease may be contingent upon approval of the facilities, sub-lease with main contract, mortgage, deed or receipt of contribution receipt[NEWLINE][BOUNDARY][NEWLINE]user: should i have zoning proof?[NEWLINE]agent: don't have zoning proof?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if I still do not have a Certificate of Authority?[NEWLINE]agent: If you don't already have your Certificate of Authority, don't submit an application with the DMV yet![NEWLINE][BOUNDARY][NEWLINE]user: What requirements must I meet if I want to become a New York State Registered Repair Shop?[NEWLINE]agent: you should see the Regulations of the DMV Commissioner bodywork and bodywork repair workshop pdf CR-82 s Download and Read Repair & Body Shop VS-145 Business Requirements PDF[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if I still don't have my proof of Workers' Compensation Insurance?[NEWLINE]agent: If you don't already have proof of Workers' Compensation Insurance, don't submit an application to DMV yet![NEWLINE][BOUNDARY][NEWLINE]user: and where do i get the requirements?
superseg_train_2566
user: and can i request by mail?[NEWLINE]agent: of course You must send a printed copy of your application, the associated documents and the fee[NEWLINE]agent: Do you want more information?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]user: and should i have a zoning test?[NEWLINE]agent: If you don't have proof of zoning, don't submit an application with the DMV yet![NEWLINE][BOUNDARY][NEWLINE]user: What happens after I send the application?[NEWLINE]agent: Once your application is complete and accurate, a repair shop record will be issued to you.[NEWLINE][BOUNDARY][NEWLINE]user: What information is there on the Official Repair Shop?[NEWLINE]agent: The DMV does not provide official posters for repair shops. You can buy these signs at various sign shops and automotive supply stores. Please refer to the Motor Vehicle Repair and Body Shop Regulation pdf CR-82 82.7 for specific requirements.[NEWLINE][BOUNDARY][NEWLINE]user: If I still don't have my proof of Workers' Compensation Insurance?
superseg_train_2567
user: Hello, how should I send the request?[NEWLINE]agent: You must send Original installation request pdf VS-1 that you have permission to use the property in the notarized statement location of the property owner company, lease may be contingent upon approval of the facilities, sub-lease with main contract, mortgage, deed or receipt of contribution receipt[NEWLINE][BOUNDARY][NEWLINE]agent: and have a zoning test?[NEWLINE]user: Yes[NEWLINE]agent: Are you sure you have the zoning test?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]user: and can i send by mail?[NEWLINE]agent: You must send a printed copy of your request, the associated documents and the fee to this address[NEWLINE]agent: Do you want more information?[NEWLINE]user: For more information, contact Application Processing at 1 - 518 - 474 - 0919.[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to do to become a New York State DMV Registered Repair Shop?
superseg_train_2568
user: How should I apply?[NEWLINE]agent: You must send Original installation request pdf VS-1 s that you have permission to use the property in the notarized statement location of the property owner company, lease may be contingent upon approval of the facilities, sub-lease with main contract, mortgage, deed or receipt of contribution receipt[NEWLINE][BOUNDARY][NEWLINE]user: and do I have to have Zoning Proof?[NEWLINE]agent: don't have zoning proof?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]user: Where can i get more information?[NEWLINE]agent: You can also call the DMV Office of Vehicle Safety and Clean Air at 1 - 518 - 474 - 4653 to get the forms, or call 1 - 518 - 474 - 0919 for more information.[NEWLINE]user: What do I need to do to convert my repair shop registered with the New York State DMV?[NEWLINE]agent: consult the Regulations of the DMV Commissioner bodywork and bodywork repair workshop pdf CR-82 download and read Repair & Body Shop business requirements PDF[NEWLINE][BOUNDARY][NEWLINE]user: And how do I do if I still don't have my Proof of Workers' Compensation insurance?[NEWLINE]agent: Don't have your proof of Workers' Compensation Insurance?
superseg_train_2569
user: how to open a repair?[NEWLINE]agent: You must submitOriginal Facility Application pdf [ 3 ] VS-1 that you have permission to use the property at the business location notarized statement from property owner, lease may be contingent on facility approval, sub - lease with primary lease, mortgage, deed or receipted tax bill[NEWLINE][BOUNDARY][NEWLINE]user: can you give me details of Proof of zoning[NEWLINE]agent: you have proof of zoning?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]user: If I have an employee, family included[NEWLINE]agent: you must submit proof of Workers Compensation Insurance. You can visit the NY State Workers Compensation Board website for instructions on this process[NEWLINE]user: If I still don't have proof of Workers' Compensation Insurance[NEWLINE]agent: do not submit an application with DMV yet[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to do to become a New York State DMV Registered Repair Shop?
superseg_train_2570
user: can you give me an idea of the things I need to apply to open a body shop?[NEWLINE]agent: You will have to submit the Original Facility Application, and you need proof that you have permission to use the property at the business location and I can give you the rest of what will be needed if you want[NEWLINE][BOUNDARY][NEWLINE]user: proof of zoning is needed? or do you know that info already[NEWLINE]agent: You don't have proof of zoning?[NEWLINE]user: yeah, not yet but looking into it[NEWLINE]agent: Okay, don't submit an application with DMV yet until you get proof of zoning[NEWLINE][BOUNDARY][NEWLINE]user: what about certificate of authority, I don't have that either?[NEWLINE]agent: If you don't have it do not submit an application with DMV yet[NEWLINE][BOUNDARY][NEWLINE]user: when I get it all together where do I send it?[NEWLINE]agent: NYS DMVBureau of Consumer & Facility ServicesApplication UnitP.O. Box 2700Albany, NY 12220-0700[NEWLINE][BOUNDARY][NEWLINE]user: where should I start if I want to register my body shop?
superseg_train_2571
user: I want to open an auto repair shop and was wondering if it's possible to complete the application by mail.[NEWLINE]agent: Yes. You will need to send a hard copy of your application, any associated documents, and a money order or check for the fee.[NEWLINE]agent: Do you need more information about application processing?[NEWLINE]user: Yes, that would be helpful.[NEWLINE][BOUNDARY][NEWLINE]user: How do I find information about Workers Compensation Insurance for my business?[NEWLINE]agent: You can find this information on our website.[NEWLINE][BOUNDARY][NEWLINE]user: Will DMV provide me with an official auto repair shop sign?[NEWLINE]agent: No, but you can purchase these from a sign shop or automotive supply store.[NEWLINE]user: Are there any requirements for my repair shop sign?[NEWLINE]agent: Yes. Be sure to view Motor Vehicle Repair and Body Shop Regulations on our website for the specific requirements.[NEWLINE]user: Is the Motor Vehicle Repair and Body Shop Regulations list available in pdf form for me to view?
superseg_train_2572
user: How to Change the Name in the Title After the Lease Purchase At a DMV Office[NEWLINE]agent: Do you want to know what to bring?[NEWLINE]agent: have all the evidence?[NEWLINE]user: yes[NEWLINE]agent: proof of identity such as a NYS License, Permit, or Non - Driver ID card must be current or not expired for more than 2 years[NEWLINE][BOUNDARY][NEWLINE]user: When I buy a vehicle from a leasing company what should I have?[NEWLINE]agent: in your name.The title must be issued in your name before you can sell or transfer the vehicle. You can transfer the title by mail or at a DMV office[NEWLINE][BOUNDARY][NEWLINE]user: Where can dealers find information about filing or removing a lien?[NEWLINE]agent: See Remove or add a lienholder from a title[NEWLINE][BOUNDARY][NEWLINE]user: and what should i send by mail[NEWLINE]agent: NYS DMV Title ServicesDepartment of Motor Vehicles6 Empire State PlazaAlbany, NY 12228 - 0331[NEWLINE]user: the title you must have completed?
superseg_train_2573
user: What do I need to bring to the DMV office to change name on title after lease buyout?[NEWLINE]agent: You would need to bring a completed Vehicle Registration application.[NEWLINE]agent: Do you have other kinds of proof?[NEWLINE]user: No, I do not need to bring other proof I have the completed Vehicle Registration.[NEWLINE][BOUNDARY][NEWLINE]user: What proof of payment do I need to show for the sales tax paid?[NEWLINE]agent: You would need an FS-6 T receipt issued by the DMV, or obtain a Claim for Sales Tax Exemption from the leasing company and a bill of sale; or a Dealer Retail Certificate of sale MV-50 completed by the dealer located in New York state.[NEWLINE][BOUNDARY][NEWLINE]user: What needs to be on the title?[NEWLINE]agent: It would have to have the buyer and seller information and odometer and damage disclosure statements for all vehicles that are 10 years old or newer.[NEWLINE][BOUNDARY][NEWLINE]user: Can dealers find information about filing or removing a lien?[NEWLINE]agent: You would need to see Remove or add a lienholder from a title.[NEWLINE][BOUNDARY][NEWLINE]user: Is there particular information I need to show proof of ownership?
superseg_train_2574
user: as it is through a DMV office[NEWLINE]agent: must bring several things[NEWLINE]agent: You do not have a Vehicle Registration / Title Application[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]user: Where can dealers find information about filing or removing a lien?[NEWLINE]agent: See Remove or add a lienholder from a title[NEWLINE][BOUNDARY][NEWLINE]user: how is by mail[NEWLINE]agent: an FS-6 T receipt issued by DMV [ to get an FS-6 T,s you must obtain a Claim for Sales Tax Exemption DTF-803 from the leasing company and a bill of sale and bring these items to a local DMV office a Dealer Retail Certificate of Sale MV-50 completed by a dealer located in New York State[NEWLINE][BOUNDARY][NEWLINE]user: what else do i need to bring to the office[NEWLINE]agent: a completed Statement of Transaction Sale or Gift of Motor Vehicle, Trailer, All - Terrain Vehicle ATV[NEWLINE]user: I need more information
superseg_train_2575
user: Hello I need information about what to bring to the DMV office?[NEWLINE]agent: Bring[NEWLINE]agent: don't have the vehicle title?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]user: You must have the title issued in your name. The title must be issued in your name before you can sell or transfer the vehicle. You can transfer the title by mail or at a DMV office.[NEWLINE]agent: Is the title in your name?[NEWLINE][BOUNDARY][NEWLINE]user: What information should the title have?[NEWLINE]agent: New York or out-of-state title must be complete[NEWLINE][BOUNDARY][NEWLINE]user: Where can distributors find information on how to file or remove a lien?[NEWLINE]agent: See Remove or add a lien holder of a title[NEWLINE]user: Where can distributors find information on how to file or remove a lien?
superseg_train_2576
user: Can you answer a few questions about registering a vehicle, please? I plan to visit the DMV office next week.[NEWLINE]agent: Of course. Please bring a completed Vehicle Registration/Title Application (MV-82) or Application for Title (MV-82TON) with you.[NEWLINE]agent: Would you like to know what other documents instead of those two you can use to register?[NEWLINE]user: No, thank you. I already have these two documents ready.[NEWLINE][BOUNDARY][NEWLINE]user: What other documents do you need, a proof of my payment of the sales tax?[NEWLINE]agent: Yes, we accept an FS-6 T receipt issued by DMV or a Dealer Retail Certificate of Sale MV-50 completed by a dealer located in New York State.[NEWLINE]user: Where should I send all these documents?[NEWLINE]agent: To the NYS DMV Title ServicesDepartment of Motor Vehicles6 Empire State PlazaAlbany, NY 12228-0331.[NEWLINE]user: Alright. What else should I put inside in the envelope?[NEWLINE]agent: The New York State title or other acceptable proof of ownership.[NEWLINE][BOUNDARY][NEWLINE]user: My dealer requested information about removing a lien. Where can he find it?[NEWLINE]agent: See the section "Remove or add a lienholder from a title" on our website.[NEWLINE][BOUNDARY][NEWLINE]user: By the way, do I need to include buyer and seller information with the title?[NEWLINE]agent: Yes. The title must have completed buyer and seller information, both the leasing company and the buyer must provide their signatures, dates of transfer, and addresses.[NEWLINE][BOUNDARY][NEWLINE]user: I understand. What else should I include?
superseg_train_2577
user: Good evening. I recently bought a car from a company and want to change the name that appears in title. Can i do that at a DMV Office?[NEWLINE]agent: Of course you can. You only need to bring a completed Vehicle Registration / Title Application Form MV-82 or Application for Title MV-82TON.[NEWLINE]agent: Don't you have any of these Forms?[NEWLINE]user: Yeah, i don't have any of those right now. What to do then?[NEWLINE]agent: No need to worry. You can bring any other ID proof to us, such as a NYS license, a Permit or a non.driver ID card which is current or haven't expired for more than 2 years.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, lucky i have some of that. Look, i'm looking for the info but,i should have had my name in the title when i bought the vehicle, right?[NEWLINE]agent: That's correct. Is better that way so you can avoid any troubles if you decide to sell or transfer the vehicle afterwards.[NEWLINE][BOUNDARY][NEWLINE]user: Umm, yeah, i'll have to keep that on mind next time, heh. Say, that other day i was in a dealership and hear something about liens and not knowing where to get information. Could you tell me something about it?[NEWLINE]agent: No problem. IF you know someone with a similar situation, just tell them to go online and look for information under Remove or add a lienholder from a tittle.[NEWLINE][BOUNDARY][NEWLINE]user: Great, that has been written down. In any case i couldn't go to a DMV office, those proof which you mentioned before can be sent by mail? Are those the same as before?[NEWLINE]agent: The same. A copy of your NYS Driver License, Permit or Non-Driver ID Card, currently valid or not being expired for more than 2 years.[NEWLINE]user: And, about the forms, are they the same ones, too?
superseg_train_2578
user: Goof afternoon. I heard that you offer the possibility to change a name in a vehicle's tittle on your offices, is that right?[NEWLINE]agent: That information is correct. All you need to do is to bring to any DMV's office a completed Form MV-82 or Form MV-82TON. In both cases, it applies to Vehicle or Title registration.[NEWLINE]agent: Just in case, Are you in possession of any Id proof, in case we need it from you?[NEWLINE]user: No, i think i don't have any of those.[NEWLINE][BOUNDARY][NEWLINE]user: All right. Say, are you referring by any chance any NY license or something like that, to serve as proof?[NEWLINE]agent: That's exactly what i meant before. If you have a NYS driver license, or Permit or even a Non-Driver ID card that hasn't expired over 2 years, you can submit it as proof.[NEWLINE][BOUNDARY][NEWLINE]user: Ahh, then i wasn't so diverted, huh?. Hey, don't know if you can clarify me this, but i was about to buy a car but the dealer told me he couldn't give me the vehicle because having a lien on its title. IS there a way to remove that?[NEWLINE]agent: Yes, there is. He must go online and the search for "Remove or add a lienholder from a title" in our search tool.[NEWLINE][BOUNDARY][NEWLINE]user: Umm, well, not that i'm seeing him shortly but at lest is good to know there is something. Another question now. Are there any additional document that can serve as proof?[NEWLINE]agent: in fact, there are. You can submit a proof of payment of the sales tax. DMV can provide you with FS-6 T receipt after you claim a sales tax exemption. Also, you can add a Form MV-50 aka Dealer Retail Certificate of Sale, completed by a dealer located in NY.[NEWLINE][BOUNDARY][NEWLINE]user: O.k, i was guessing it could be more of those documents. These can all be sent via mail or delivered in person at your offices, right?
superseg_train_2579
user: I just bought a car from a leasing company and need to get it put in my name. I was wondering if it was possible to do this by mail.[NEWLINE]agent: Yes, this can be done by mail. You will need to complete the Vehicle Registration/Title Application or Application for Title.[NEWLINE][BOUNDARY][NEWLINE]user: Where can a dealer find information about getting a lien removed from a title?[NEWLINE]agent: A dealer can find this information on our website under Remove or add a lienholder from a title.[NEWLINE][BOUNDARY][NEWLINE]user: Can I get a title put in my name at a DMV office?[NEWLINE]agent: Absolutely. Be sure to bring all the necessary documents when you go.[NEWLINE]agent: Do you have the Application form I mentioned above?[NEWLINE]user: No, I don't.[NEWLINE][BOUNDARY][NEWLINE]user: What do I do if I don't have one?[NEWLINE]agent: If you don't have the application, you'll need to provide a proof of identity like a copy of your NYS Driver License, a Permit, or ID card. Your proof of identity must be current or have not been expired for more than 2 years.[NEWLINE]user: My license has been expired for about a year and a half. Will they still accept it?[NEWLINE]agent: Yes. As long as your license hasn't been expired for more than 2 years, it will be accepted as a proof of identification.[NEWLINE]user: If I do decide to do this by mail, where do I send it to?
superseg_train_2580
user: what form do I need to mail in when I change the name on a lease I bought?[NEWLINE]agent: You will need the Vehicle Registration/Title Application or the Application for Title[NEWLINE]user: what types of proof do you accept for identity?[NEWLINE]agent: You will need proof of identity such as a copy of your NYS Driver License, Permit, or Non-Driver ID card.[NEWLINE][BOUNDARY][NEWLINE]user: Is there online info that shows how dealers can find information about filing or removing a lien?[NEWLINE]agent: We have a page that shows how to remove or add a lienholder from a title.[NEWLINE][BOUNDARY][NEWLINE]user: what will I need if I can go in instead of mailing it?[NEWLINE]agent: null[NEWLINE]agent: will you need to provide other kinds of proof when you come in?[NEWLINE]user: yes, I might have to[NEWLINE]agent: We will accept documents such as a NYS License, Permit, or Non-Driver ID card that is current and not expired for more than 2 years[NEWLINE]user: will I need the same form as when I do it by mail?
superseg_train_2581
user: hello a question is it possible that I receive reminders by email and / or text?[NEWLINE]agent: want more information about that topic?[NEWLINE]user: Yes[NEWLINE]agent: You can sign up to receive email and / or text reminders before your driver's license, email and / or text reminders before your driver's license,[NEWLINE]agent: Is your driver's license about to expire when you register?[NEWLINE]user: Yes[NEWLINE]agent: You may not receive electronic reminders until the next time it expires[NEWLINE][BOUNDARY][NEWLINE]user: I received an email from New York State DMV messages @ nydmv.messagingchannel.com about an improvement in the Electronic Reminder program. Is this real?[NEWLINE]agent: Yes it is. You received the email from mess protected email because you are in the DMV Electronic Reminders program.[NEWLINE][BOUNDARY][NEWLINE]user: so what should i do to receive the reminders?[NEWLINE]agent: for this Sign up to receive email reminders and / or text messages online[NEWLINE]user: What if the driver's license is commercial CDL can also subscribe?
superseg_train_2582
user: I wanted to know how to sign up for alerts[NEWLINE]agent: would you like to know more about what you will receive if you sign up?[NEWLINE]user: yes[NEWLINE]agent: You can sign up to get email and/or text reminders before your driver license, non-driver ID card, registration or vehicle inspection expires.[NEWLINE]user: so if I sign up and my license is going to expire in the next week you will let me know I should get a new one?[NEWLINE]agent: If your driver license is about to expire when you sign up, you may not get electronic reminders until the next time it is due.[NEWLINE]user: can you tell me where to go to sign up?[NEWLINE]agent: Yes, I will send you to a page where you can sign up to get email and/or text reminders[NEWLINE][BOUNDARY][NEWLINE]user: will my wife or I get the reminders for our vehicles?[NEWLINE]agent: Are you asking about vehicle registration renewal?
superseg_train_2583
user: I want to sign up for email reminders[NEWLINE]agent: Would you like to know what the reminders will cover?[NEWLINE]user: yes[NEWLINE]agent: Okay, you can sign up to get email and/or text reminders before your driver license, non-driver ID card, registration or vehicle inspection expires.[NEWLINE]agent: Is your driver license, non-driver ID, registration, inspection, medical certification or medical variance close to expiring?[NEWLINE]user: My ID is about to expire, that is why I wanted to sign up for reminders so I remember to get a new one[NEWLINE]agent: since your ID is close to expiring when you sign up for reminders, you might not not get electronic reminders until the next time it’s due[NEWLINE][BOUNDARY][NEWLINE]user: can I email you if I have problems with your reminders?[NEWLINE]agent: Yes, you can contact us.[NEWLINE]user: can I use the email you use to send me reminders to talk to you?[NEWLINE]agent: You will receive email reminders from [email protected] because you are in the DMV Electronic Reminders program. Please do not write to this email address, because you will not receive a response.[NEWLINE][BOUNDARY][NEWLINE]user: for who are the medical certification reminders you mentioned earlier?
superseg_train_2584
user: You can help me get text reminders from the DMV[NEWLINE]agent: would you like to know more about email and text reminders?[NEWLINE]user: no, I want to know how to get the email and text reminders[NEWLINE][BOUNDARY][NEWLINE]agent: Did you have a question about the emails we sent out?[NEWLINE]user: yes, how do I get them[NEWLINE]agent: If you sign up for email reminders you will receive emails from [email protected] because you have signed up for the DMV Electronic Reminders program.[NEWLINE]user: what if I need to contact you by email?[NEWLINE]agent: Don't use the e-mail address from where you received the DMV reminders because you will not receive a response. I will help you with how you can contact us[NEWLINE][BOUNDARY][NEWLINE]user: If I sign up for text and email reminders which one of my emails will you use because you already have my email from before?[NEWLINE]agent: We only keep one email address for each customer. The email address you provide to sign up for electronic reminders will replace any other email address you provided us in the past.[NEWLINE][BOUNDARY][NEWLINE]user: who gets the medical certification reminders?
superseg_train_2585
user: How to receive reminders by email?[NEWLINE]agent: you want to receive emails or text messages[NEWLINE]user: yes[NEWLINE]agent: You can sign up to get email and/or text reminders before your driver license,email and/or text reminders before your driver license, non driver ID card, registration or vehicle inspection expires.[NEWLINE]agent: Is your documentation about to expire when you register?[NEWLINE]user: not[NEWLINE]user: How can I subscribe?[NEWLINE]agent: DMV will also enroll you after you complete an online registration renewal transaction as part of a new initiative to save taxpayers more than $ 500,000 per yea[NEWLINE][BOUNDARY][NEWLINE]user: How can I unsubscribe?[NEWLINE]agent: select the ' unsubscribe ' on the Subscription Page [ 8 ] and enter your ID number and date of birth on the unsubscribe page[NEWLINE][BOUNDARY][NEWLINE]user: How do I know if I can get reminders?[NEWLINE]agent: you must be the primary registrant first name listed on a registration, if the vehicle is registered to more than one person[NEWLINE][BOUNDARY][NEWLINE]user: which is the topic[NEWLINE]agent: More Info[NEWLINE][BOUNDARY][NEWLINE]user: Commercial driver license CDL and commercial learner permit CLP holders can also sign up to get email and/or text reminders regarding the status of their medical certifications and medical variances
superseg_train_2586
user: Hi. I was looking information if there is any kind of reminder related to the dmv.[NEWLINE]agent: Have you asked for any kind of appointment related with the dmv?[NEWLINE]user: No yet, but It would be good have one, because sometimes I forget things.[NEWLINE][BOUNDARY][NEWLINE]agent: Have you received any email from a direction related to the dmv?[NEWLINE]user: No yet.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know when will you get any reminder?[NEWLINE]user: I think I do, when I have requested anything.[NEWLINE]agent: That's right. Do you have any registration for renewal and inspection?[NEWLINE]user: Yes, I have one.[NEWLINE]agent: That's great. Now you need to know that you must be the primary registrant listed if the vehicle is owned for more that one person.[NEWLINE][BOUNDARY][NEWLINE]user: The dmv only will message me one single email direction?[NEWLINE]agent: Yes. The dmv only keeps one email address for each customer.[NEWLINE][BOUNDARY][NEWLINE]user: What can I do if I don't want any more emails from the dmv?
superseg_train_2587
user: Hi. I would like to know if is possible to get information or reminders from the dmv through email or text.[NEWLINE]agent: Would you like to receive general information by email or text?[NEWLINE]user: Not so general information.[NEWLINE][BOUNDARY][NEWLINE]agent: Have you received any email related to the electronic reminder program from the dmv?[NEWLINE]user: Yes. I received one of those, so I got curious about it.[NEWLINE]agent: You have received one of those messages because you are part of the dmv electronic reminders program.[NEWLINE]agent: Do you want to contact the dmv about this?[NEWLINE]user: Yes, I would like to.[NEWLINE]agent: Great. In that case, please don't write back to the email you received because you won't get any answer. Look for our contact channels.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if at some point I don't want to receive any more messages from you?[NEWLINE]agent: You mean, you want to stop to receive any other message from the reminders program?[NEWLINE]user: Just from those how could be spam.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to have driver license to receive this reminders?
superseg_train_2588
user: Hi there. I'm looking information about some reminders system you may have.[NEWLINE]agent: Is this related about any message you have received in past days?[NEWLINE]user: Not exactly, but may be related.[NEWLINE][BOUNDARY][NEWLINE]agent: have you received any message from the email [email protected]?[NEWLINE]user: No, no as far as I know.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you looking to how to get reminders?[NEWLINE]user: I'm not fully interested in that.[NEWLINE][BOUNDARY][NEWLINE]agent: Is the email you used to sign up different from the one you provided to the dmv?[NEWLINE]user: Yes, that's correct.[NEWLINE]agent: Alright. You must know that the dmv just keeps one mail address for each customer and the email you use to sign up, will replace any other.[NEWLINE][BOUNDARY][NEWLINE]user: So, that's were I may look for any reminder from you?[NEWLINE]agent: That's right. Because you be part of the dmv electronic reminders program.[NEWLINE][BOUNDARY][NEWLINE]user: This also applies for commercial drivers?
superseg_train_2589
user: Hello. I want to know what can you tell me about any program of spam mails or anything similar.[NEWLINE]agent: Have you received any kind of reminder or message?[NEWLINE]user: Not a message, but I received an email.[NEWLINE][BOUNDARY][NEWLINE]agent: Is this email you received from the new york state dmv about an enhancement to the electronic reminder program?[NEWLINE]user: Yes, that's correct. It looked odd to me. I don't know if it was real or not.[NEWLINE]agent: Yes, it's a real message from us.[NEWLINE]agent: Would you like to contact us because of this?[NEWLINE]user: Not exactly.[NEWLINE][BOUNDARY][NEWLINE]user: But what can I do if I don't want to receive more messages?[NEWLINE]agent: You just need to select the unsubscribe option on the subscription page and enter your id number and date of birth.[NEWLINE][BOUNDARY][NEWLINE]user: Great. No matter if I'm a commercial driver, right?
superseg_train_2590
user: What type of plates can I order picture and professional plates with?[NEWLINE]agent: You are allowed to order picture or professional plates for passenger vehicles, commercial vehicles and motorcycles.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if my registration expires in the next 60 days and want picture plates?[NEWLINE]agent: Renew your registration and change your address online before ordering picture plates and you must visit a DMV office to do it.[NEWLINE][BOUNDARY][NEWLINE]user: What topics can I look at online?[NEWLINE]agent: You can look at the topic Plates online.[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible to order plates on the phone?[NEWLINE]agent: Yes, it is possible to order custom plates online at 1-518-402-4838 Monday through Friday 8 a.m. to 4 p.m.; but online is a lot faster.[NEWLINE][BOUNDARY][NEWLINE]user: Can I order my picture plates by mail?[NEWLINE]agent: Do you want to order professional plates by mail?
superseg_train_2591
user: Hello I need information about How to request professional photos and plates[NEWLINE]agent: You can request a photo or professional license plates for passenger vehicles, commercial vehicles and motorcycles.[NEWLINE][BOUNDARY][NEWLINE]user: How can I request by phone?[NEWLINE]agent: You can order by phone, however it is faster and easier to do online. Call the Custom License Plate Unit at 1 - 518 - 402 - 4838. Business hours are 8:00 a.m. at 4:00 p.m., Monday through Friday.[NEWLINE][BOUNDARY][NEWLINE]user: I have two weeks and I still do not receive my registration documents?[NEWLINE]agent: In that case contact the Personalized Plate Unit at 1 - 518 - 402 - 4838. Business hours are 8:00 a.m. at 4:00 p.m., Monday through Friday.[NEWLINE]user: In how many days more or less must the order be processed?[NEWLINE]agent: In approximately 10 days or less after your order is processed, you will receive new documents showing your current license plate number and your new license plate combination.[NEWLINE]user: and in how long will the plates arrive?[NEWLINE]agent: You must wait at least six weeks for custom plates to arrive.[NEWLINE][BOUNDARY][NEWLINE]user: and can I make the order at a DMV office?[NEWLINE]agent: Yes, but you can save yourself a trip. It is faster and easier to do it online.[NEWLINE][BOUNDARY][NEWLINE]user: and can i order by mail?[NEWLINE]agent: of course you can order professional photographs or plates by mail
superseg_train_2592
user: Hello I need information about how I request a photo and professional plates[NEWLINE]agent: You can request a photo or professional license plates for passenger vehicles, commercial vehicles and motorcycles.[NEWLINE][BOUNDARY][NEWLINE]user: and can i order by mail?[NEWLINE]agent: Do you want to order by mail?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]user: and one question the plates can be customized?[NEWLINE]agent: Many professional images or plates can also be customized. You can browse our collection of professional images and dishes and order online directly from the pages below.[NEWLINE][BOUNDARY][NEWLINE]user: What do I have to order the professional plates online?[NEWLINE]agent: You must have a valid New York State vehicle registration in the passenger, commercial, or motorcycle registration class that does not expire within 60 days.The mailing address in your vehicle registration record must be your current mailing address. Your vehicle registration record must match your current name if your name has changed.[NEWLINE][BOUNDARY][NEWLINE]user: and should I destroy the old plates?[NEWLINE]agent: Once you receive your new plates you will want to destroy your old plates to protect yourself against fraudulent use. Mark each license plate of the vehicle with a permanent marker.[NEWLINE][BOUNDARY][NEWLINE]user: and can i order by phone?
superseg_train_2593
user: Hello I need information about the order photos and professional plates[NEWLINE]agent: You can request a photo or professional license plates for passenger vehicles, commercial vehicles and motorcycles.[NEWLINE][BOUNDARY][NEWLINE]user: can i order by phone?[NEWLINE]agent: You can order by phone, however it is faster and easier to do online. Call the Custom License Plate Unit at 1 - 518 - 402 - 4838. Business hours are 8:00 a.m. at 4:00 p.m., Monday through Friday.[NEWLINE][BOUNDARY][NEWLINE]user: can I order by mail?[NEWLINE]agent: Do you want to order professional photographs or plates by mail?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]user: Can you order a photo or professional plates online?[NEWLINE]agent: You must have a valid New York State vehicle registration in the passenger, commercial, or motorcycle registration class that does not expire within 60 days. The mailing address in your vehicle registration record must be your current mailing address. Your vehicle registration record must match your current name if your name has changed.[NEWLINE]user: What if I want the plates for the disabled?
superseg_train_2594
user: can you give me details of Order picture and professional plates[NEWLINE]agent: You can order picture or professional plates for passenger vehicles, commercial vehicles and motorcycles[NEWLINE][BOUNDARY][NEWLINE]user: how is the Order by mail[NEWLINE]agent: To order picture or professional plates by mail[NEWLINE]user: it's not my case[NEWLINE][BOUNDARY][NEWLINE]user: how is the Order by phone[NEWLINE]agent: You can order by phone, however it s faster and easier to do it online. Call the Custom Plates Unit at 1 - 518 - 402 - 4838. Office hours are 8:00am - 4:00pm, Monday through Frida[NEWLINE][BOUNDARY][NEWLINE]user: If i wish to purchase plates for people with disabilities that have the Universal Symbol of Access[NEWLINE]agent: you must contact the Custom Plates Unit[NEWLINE]user: which plates require certification that you are eligible
superseg_train_2595
user: What can I order picture and professional plates for?[NEWLINE]agent: You can order picture or professional plates for motorcycles, commercial, and passenger vehicles.[NEWLINE][BOUNDARY][NEWLINE]user: Can I order plates for people with disabilities that have the Universal Symbol of Access?[NEWLINE]agent: i see you want to order a plate for people with a disability with Universal Symbol of Access and you need to contact the Custom Plates unit.[NEWLINE]user: Can I order my picture plates online and not go to the office?[NEWLINE]agent: Yes, you can order many picture plates online and you can see the list on our website to how to order.[NEWLINE]agent: Do you know what you need to order picture or professional plates online?[NEWLINE]user: Yes, I know the process to order the picture or professional plates online.[NEWLINE]agent: Then you all ready know that you need a valid NY State vehicle registration that does not expire within 60 days; your mailing address on registration on record must be current; and you name must match your current name if it has changed.[NEWLINE][BOUNDARY][NEWLINE]user: Can picture or professional plates be personalized?[NEWLINE]agent: Actually many picture or professional plates can be personalized and you are able to browse and order online.[NEWLINE][BOUNDARY][NEWLINE]user: What do I do with my old plates?
superseg_train_2596
user: Hello there. Can you walk me through the process of ordering picture plates, please?[NEWLINE]agent: Of course. You can order picture or professional plates for passenger vehicles, commercial vehicles and motorcycles.[NEWLINE][BOUNDARY][NEWLINE]user: That's what I would like to do. Can I order by phone as well?[NEWLINE]agent: Yes, you can order by phone, however it's faster and easier to do it online. Call the Custom Plates Unit at 1-518-402-4838. Office hours are 8:00am - 4:00pm, Monday through Friday.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, so it's slower than an online order. And what about ordering plates at the local DMV office? Is this a possibility?[NEWLINE]agent: Yes, but you can save yourself the trip. It's faster and easier to do it online.[NEWLINE][BOUNDARY][NEWLINE]user: What about ordering by mail?[NEWLINE]agent: Do you want to order picture or professional plates by mail?[NEWLINE]user: Sure, but only if it is as fast as an online order.[NEWLINE]agent: If you want to order by mail you can use the Application for Custom Plates (CP-30).[NEWLINE][BOUNDARY][NEWLINE]user: Can you suggest a topic to me?[NEWLINE]agent: Plates.[NEWLINE][BOUNDARY][NEWLINE]user: Thank you for this wonderful topic suggestion. Well, if ordering online is the fastest option, then I'll do that. Is there anything I should consider when ordering online?
superseg_train_2597
user: Hello there. Can you answer a few questions about ordering professional plates, please? There are a few things I'm confused about.[NEWLINE]agent: Of course. You can order picture or professional plates for passenger vehicles, commercial vehicles and motorcycles.[NEWLINE][BOUNDARY][NEWLINE]user: I'm aware of that. I've already filled out an order, where should I mail it to?[NEWLINE]agent: Please mail the completed form and your payment to: NYS DMV Custom Plates UnitP.O. Box 2775Albany, NY 12220.[NEWLINE][BOUNDARY][NEWLINE]user: Thank you. And what if my registration expires in the new two months?[NEWLINE]agent: In that case you should renew your registration before you order picture or professional plates.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need a valid NY registration of my car for that?[NEWLINE]agent: Yes. You must have a valid New York State vehicle registration in the passenger, commercial or motorcycle registration class that does not expire within 60 days. The mailing address on your vehicle registration record must be your current mailing address and your vehicle registration record must match your current name if your name has changed.[NEWLINE][BOUNDARY][NEWLINE]user: I see. Should I dispose of my old plates when I get the new ones?[NEWLINE]agent: Yes. Once you receive your new plates you will want to destroy your old plates to protect against the fraudulent use. Mark each vehicle plate with a permanent marker.[NEWLINE][BOUNDARY][NEWLINE]user: Alright, I'll do that. So, using the address you gave me I can send my order by mail, right?[NEWLINE]agent: Would you like to order picture or professional plates by mail?[NEWLINE]user: Yes, that's why I asked for the address before.[NEWLINE]agent: You need to fill out the Application for Custom Plates (CP-30) for that.[NEWLINE][BOUNDARY][NEWLINE]user: Done and done. I'll send you the envelope today. One final question. What do I need to do if I want to change my name on DMV records?
superseg_train_2598
user: I suffer from night vision and would like some information about getting a license.[NEWLINE]agent: Do you need to wear corrective lenses?[NEWLINE]user: Yes, what does it mean?[NEWLINE]agent: In that case a "B" restriction will be placed on your driver license or learner permit.[NEWLINE][BOUNDARY][NEWLINE]user: How long is my eye test results good for?[NEWLINE]agent: In general, if the Vision Test Report MV-619 has a print date of 9/03 or earlier, it is valid for 6 months after the date of the eye test.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to take an eye exam every time I renew my license?[NEWLINE]agent: Yes you must pass a vision test when you apply for a driver license or to renew your license.[NEWLINE][BOUNDARY][NEWLINE]user: What about if my son needs telescopic lenses?[NEWLINE]agent: In that case he must send a completed Eye Test Report for Medical Review Unit form MV-80L to the DMV 's Medical Review Unit. Eventually a "TELESCOPIC LENSES" restriction will be placed on his driver license.[NEWLINE]user: What counts as telescopic lenses?[NEWLINE]agent: Telescopic lenses are corrective lenses that are much more powerful than normal eyeglasses or contact lenses.[NEWLINE][BOUNDARY][NEWLINE]user: What grade counts as acceptable on a vision test for the DMV?[NEWLINE]agent: You must have visual acuity of at least 20/40 based on the Snellen Visual Acuity Scale in either or both eyes, with or without corrective lenses.[NEWLINE][BOUNDARY][NEWLINE]user: I see that my vision test report has a later date than 9/03, what now?
superseg_train_2599
user: how Remove the restriction by mail?[NEWLINE]agent: you want to remove a CORRECTIVE LENS restriction before it is time to renew your driver license?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]user: If I need a telescopic lens to pass a vision test[NEWLINE]agent: you must send a completed Eye Test Report for Medical Review Unit PDF form MV-80L to DMV 's Medical Review Unit MRU. A " TELESCOPIC LENSES " restriction will be placed on your driver license or learner permit[NEWLINE][BOUNDARY][NEWLINE]user: I can take an eye exam at a DMV office[NEWLINE]agent: by a Vision Test Report PDF 1completed by as physicians and physician 's assistant[NEWLINE]user: my vision test results can be submitted to the DMV[NEWLINE]agent: electronically by a vision care provider enrolled in the DMV Online Vision Registry search by ZIP Code for an enrolled provider[NEWLINE][BOUNDARY][NEWLINE]user: how Remove the restriction by mail[NEWLINE]agent: complete an Application for Permit, Driver License or Non - Driver ID Card PDF [ 6 ] MV-44pay a replacement document fee of $ 12.50[NEWLINE]user: ok that's my case[NEWLINE]agent: provide a completed Vision Test Report PDF [ 3 ] MV-619 if your eye care provider is not enrolled in the DMV Online Vision Registry[NEWLINE]user: If you want to remove a CORRECTIVE LENS restriction before it is time to renew your driver license