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superseg_train_1900 | user: I am considering opening up a small used car lot in my town. Can I register and title the vehicles on my lot myself and then charge my customers for that?[NEWLINE]agent: Auto dealers can indeed register and title vehicles, and issue plates and charge a fee for this.[NEWLINE][BOUNDARY][NEWLINE]agent: If I am the owner of a used car lot and I choose to register and title the vehicles on my lot myself, to they all have to be in my name or can I have one of my employees do this for me on occasion?[NEWLINE]user: I do not intend to register every vehicle myself. I want this to be something my employees can do and to be able to charge my customers a fee for this.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you intending to become a full-time auto dealer?[NEWLINE]user: I am indeed, yes.[NEWLINE]agent: If you are an auto dealer you can register and title the vehicles, issue plates, and charge a fee for this and the registration does not have to be in the owner's name, or for only one person. You can have the registration written up in any manner that suits your needs best.[NEWLINE][BOUNDARY][NEWLINE]user: What do I do if I want to renew a registration online?[NEWLINE]agent: If you want to renew a registration online, you can do so and print a 10 day document to use until your new registration arrives in the mail. However, you cannot do this if your vehicle has been altered or stretched to increase the number of passengers or if there are other special circumstances.[NEWLINE][BOUNDARY][NEWLINE]user: Where do I need to register vehicles owned by my business?[NEWLINE]agent: You must register any vehicle owned by your business at a DMV office.[NEWLINE][BOUNDARY][NEWLINE]user: Where do I place my registration sticker? |
superseg_train_1901 | user: Do I need to register my car in New York if it's registered in a different state?[NEWLINE]agent: Yes, you need to register any vehicle you own at the DMV.[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to bring to get it registered?[NEWLINE]agent: Complete the DMV's Document Guide to make sure you bring everything you need.[NEWLINE][BOUNDARY][NEWLINE]user: Can I renew my registration online?[NEWLINE]agent: In most cases, but some vehicles can not be renewed online.[NEWLINE][BOUNDARY][NEWLINE]user: What else can I complete online instead of going to the office?[NEWLINE]agent: You have the ability to change your name or address and check your registration status online.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I register my car?[NEWLINE]agent: You can register at any DMV office.[NEWLINE][BOUNDARY][NEWLINE]agent: Do any special situations apply to you, such as farm vehicles, no title or more than one owner?[NEWLINE]user: Yes, it's a farm vehicle. |
superseg_train_1902 | user: Hi, I'd like to know how can I get a motorcycle license?[NEWLINE]user: I mean, I already have ONE, but it's an out-of-state license, I came here last week and since I'm here in New York I want to change my out-of-state license for a New York license, is that possible?[NEWLINE]agent: Do you want to become a resident of New York, or are you going to spend just a few days here?[NEWLINE]user: No, I don't want to become a resident of New York state.[NEWLINE][BOUNDARY][NEWLINE]user: I just wan't to know whether or not that is possible, since I don't want to go through the whole motorcycle road test again. I read something about a course, but that's basically like doing the whole test again.[NEWLINE]agent: Don't worry. If you have a valid motorcycle license issued by another state where you are resident, you can drive motorycles in New York without any problem. But if you are into getting a New York license, visit the New York State Motorcycle Safety Program website, or call toll - free at 1 - 800 - 446 - 9227.You can get extra information on how to get a New York license without going to the whole process of a road test[NEWLINE][BOUNDARY][NEWLINE]user: So is it really ok to drive here with an out of state license?[NEWLINE]user: How can I know if I have a valid license?[NEWLINE]agent: null[NEWLINE][BOUNDARY][NEWLINE]user: Btw, I know that here in New York the safety guideliness are a bit different from texas. Where can I learn more about motorcycle safety? |
superseg_train_1903 | user: Hello, I recently moved from Texas, and I already read a few stuff about how to change my license. But I need additional information regarding my road test, could you help me out?[NEWLINE]agent: You need to know if you can get the road test waived?[NEWLINE]user: Yes. I don't want to go through a motorcycle road test again. I already own a motorcycle license.[NEWLINE]agent: We can waive the test if you are qualified and you complete an approved course.[NEWLINE]agent: Do you want more information?[NEWLINE]user: Yes, I'd like to get more information.[NEWLINE]agent: To get more information please visit the New York State Motorcycle Safety Program website, or call at 1 - 800 - 446 - 9227[NEWLINE][BOUNDARY][NEWLINE]user: Thanks! BTW, I'm planning to stay here for a few months so I'd like to become a resident of New York. In that scenario, would I be able to exchange my out of state motorcyclel license for a New York one?[NEWLINE]agent: Yes, when you become a NY resident, you can exchange your license for a NY license.[NEWLINE][BOUNDARY][NEWLINE]user: In the meantime would I be able to drive a motorcycle with my out of state license?[NEWLINE]agent: Yes! You can drive normally as long as you have a valid motorcycle license issued by another state where you are resident.[NEWLINE]user: How can I know if I have a valid motorcycle license from another state?[NEWLINE][BOUNDARY][NEWLINE]user: One more quesiton, I personally know that here in New York safety guidelines are different, I want to learn more about that, what can I do? |
superseg_train_1904 | user: I would like to know how to get motorcycle license,please.[NEWLINE]agent: If you reside in New York, you must have a Class M or Class MJ driver's license or a learner's license to ride a motorcycle.[NEWLINE][BOUNDARY][NEWLINE]user: How can I get a motorcycle license?[NEWLINE][BOUNDARY][NEWLINE]agent: Have you applied for a motorcycle permit at a DMV office?[NEWLINE]user: I have not done it.[NEWLINE][BOUNDARY][NEWLINE]user: Can you give me some tip that can be useful in my motorcycle road test?[NEWLINE]agent: Have at least 30 hours of practice before taking your road test.[NEWLINE]agent: Do you have a Class MJ permit?[NEWLINE]user: Yes, my permit is Class MJ.[NEWLINE]agent: If you are under 18, you must obey the restrictions and requirements for drivers under 18.[NEWLINE][BOUNDARY][NEWLINE]user: I have an out-of-state motorcycle license, Can I drive in New York with it?[NEWLINE]user: Is it valid in New York a motorcycle license issued by another state? |
superseg_train_1905 | user: I want to get a motorcycle license, give me some info about it, please.[NEWLINE]agent: If you are a New York State resident, you must have a Class M or Class MJ driver license or learner permit to drive a motorcycle.[NEWLINE]agent: Just to confirm... do you need a motorcycle license?[NEWLINE]user: Yes, I need to get it.[NEWLINE]agent: First of all, you must first get a motorcycle learner permit. The DMV will offer you 3 types of documents. for more information, see "Enhanced, REAL ID and Standard documents".[NEWLINE][BOUNDARY][NEWLINE]user: I already have a New York State learner permit, Does this permit help me?[NEWLINE]agent: Yes, bring the document to a DMV office and a $10.00 payment for the application fee and the motorcycle license fee.[NEWLINE][BOUNDARY][NEWLINE]user: What if I don't have another class of New York State driver license?[NEWLINE]agent: You will receive your motorcycle license with your photo by mail about 2 weeks after your road test and you don't have to visit a DMV office.[NEWLINE][BOUNDARY][NEWLINE]user: Can I get the motorcycle road test waived?[NEWLINE]agent: Yes, we can waive the test if you are qualified and you complete an approved course.[NEWLINE]agent: Have you already got information about approved courses in your area?[NEWLINE]user: Yes, I got some info about it, thanks.[NEWLINE]agent: Ok, anyway, you can visit the New York State Motorcycle Safety Program website or call toll-free at 1-800-446-9227.[NEWLINE][BOUNDARY][NEWLINE]user: What if I pass the road test? |
superseg_train_1906 | user: How do I get a motorcycle license?[NEWLINE]agent: In order to drive a motorcycle, every New York resident must have a Class M or Class MJ driver license or learner permit which entitles them to drive a motorcycle[NEWLINE][BOUNDARY][NEWLINE]user: What are the steps involved in getting a motorcycle license?[NEWLINE][BOUNDARY][NEWLINE]agent: Your first step is to apply for the motorcycle permit at a DMV office[NEWLINE]user: How do I apply for my motorcycle permit at a DMV office?[NEWLINE]agent: You must first study the NY State Motorcycle Operator's Manual and prepare yourself for the written test that is involved[NEWLINE]user: Does it make any difference if I already have a New York State permit or driver license?[NEWLINE]agent: If you already have this, bring this with you along with a payment of $10.00, which is the application fee[NEWLINE][BOUNDARY][NEWLINE]user: Do I get a motorcycle license directly after applying or are there steps involved?[NEWLINE]agent: Firstly, you have to get a motorcycle learner permit. The DMV offers 3 different types of documentation, which are Enhanced, REAL ID and Standard documents[NEWLINE][BOUNDARY][NEWLINE]user: Can I operate a motorcycle in New York if I hold an out-of-state motorcycle license?[NEWLINE]agent: Yes, provided you have a valid motorcycle issued by another state where you are resident |
superseg_train_1907 | user: I have to attend my local DMV centre and am wondering what exactly I have to bring with me?[NEWLINE]agent: What documentation do you currently have in relation to your vehicle?[NEWLINE]user: null[NEWLINE]agent: If you have a copy of the posted notice of sale of the vehicle, as this is one of the documents that will cover off what you need to bring with you to the centre[NEWLINE][BOUNDARY][NEWLINE]user: What documentation do I need if I am registering for business or organization?[NEWLINE]agent: You must bring proof of incorporation of the business or organization with you[NEWLINE][BOUNDARY][NEWLINE]user: Where can I find more help regarding specific information related to registering various types of vehicles[NEWLINE]agent: The information you are looking for can be found on the webpages that are listed on this page[NEWLINE][BOUNDARY][NEWLINE]user: What do I bring to the DMV centre if the vehicle I purchased was sold within New York City? |
superseg_train_1908 | user: Good morning, need some help with a vehicle bought on a auction.[NEWLINE]user: I'm needing to know some more info about that topic, please.[NEWLINE]agent: For that kind of issues, you should use the form MV-82.1, also known as Vehicle Registration / Titling Application.[NEWLINE]agent: Do you need a specific information for registering?[NEWLINE]user: Yes, i would like something more specific, as i'm interested on various types of vehicle.[NEWLINE]agent: If that's the case,you can find that specific information referring to the web pages listed on DMv's page.[NEWLINE][BOUNDARY][NEWLINE]user: I'll make sure to check it. by the way, what i need to know about registering a vehicle, but having a title already?[NEWLINE]agent: You should find out more about that with your insurance company for sure.[NEWLINE]agent: Do you have any documents, i.e, driver license, learner permit or non-driver ID card, for use as proof of identity?[NEWLINE]user: Yes, i do have those. Well, my driver license to be exact. |
superseg_train_1909 | user: Where can I get additional information regarding the process of registering a vehicle I bought at a sheriff or marshal auction?[NEWLINE]agent: Do you need more help regarding this topic?[NEWLINE]user: Not at the moment, I'm only querying this currently[NEWLINE][BOUNDARY][NEWLINE]agent: Are you a resident of the United States?[NEWLINE]user: If I wasn't a resident of the US, would I be able to register a vehicle in New York that I bought at a sheriff or marshal auction?[NEWLINE]agent: If you are not a resident of the US, you can register a vehicle in this example so long as you meet the registration requirements[NEWLINE]user: I do meet the registration requirements[NEWLINE]agent: Because you meet the registration requirements, you can register the vehicle here[NEWLINE][BOUNDARY][NEWLINE]user: What are the rules regarding Vehicle Identification Numbers on vehicles or motorcycles? |
superseg_train_1910 | user: I'm looking for additional information regarding registering a vehicle I bought at a sheriff auction[NEWLINE]agent: Do you need more help with this particular process?[NEWLINE]user: Not at the moment thanks[NEWLINE][BOUNDARY][NEWLINE]agent: Are you a resident of the United States?[NEWLINE]user: Yes I am[NEWLINE]agent: You can still register a vehicle in New York, provided you meet the registration requirements[NEWLINE]user: null[NEWLINE][BOUNDARY][NEWLINE]user: What about Vehicle Identification Numbers in relation to vehicles bought at a sheriff auction and the registering of these vehicles?[NEWLINE]agent: There are laws regarding VINS in New York that are there to protect consumers[NEWLINE][BOUNDARY][NEWLINE]user: What if I don't have the required identification, can I still register the vehicle? |
superseg_train_1911 | user: Hi, I bought a car from marshal auction. How can I register it?[NEWLINE]agent: So you you must bring some things to DMV, so can you bring?[NEWLINE]user: No I have no time for that nowadays.[NEWLINE][BOUNDARY][NEWLINE]agent: But do you know that to register you must bring some document to DMV?[NEWLINE]user: Yes you are right. But no time. I want to find another way.[NEWLINE][BOUNDARY][NEWLINE]user: How can I learn more information about that?[NEWLINE]agent: You can visit webpage.[NEWLINE][BOUNDARY][NEWLINE]user: And I am not a US resident. Is that a problem to register?[NEWLINE]agent: Not it is not. One rule is to meet the registration requirements[NEWLINE][BOUNDARY][NEWLINE]user: And I heard Vehicle Identification Numbers (VINS). What is that?[NEWLINE]agent: It exists to protect you. It is vehicle identification number.[NEWLINE][BOUNDARY][NEWLINE]user: And if I have a title? What changes? |
superseg_train_1912 | user: Hi, I recently bought a vehicle at a marshal auction. Could you tell me about any fees I will have to pay?[NEWLINE]agent: Fees are determined by the vehicle's weight and your place of residence. If it's a first time registration, then there will be additional costs like sales tax.[NEWLINE]agent: Is this the first time that you are registering this vehicle?[NEWLINE]user: Oh I have a special registration, so I don't need another.[NEWLINE]agent: Most counties require a 1 or 2 year registration fee as a vehicle use tax. Does this apply to you?[NEWLINE]user: Yes it does.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to give the VIN number when I register?[NEWLINE]agent: Yes it is necessary to submit this information.[NEWLINE][BOUNDARY][NEWLINE]user: What type of insurance information do I need to submit?[NEWLINE]agent: You will need both your NY State Insurance ID cards and the electronic notice that your insurance company will provide to you. Both are required.[NEWLINE][BOUNDARY][NEWLINE]user: Sounds complicated, is this information online?[NEWLINE]agent: Yes there is a list of relevant webpages to help you.[NEWLINE][BOUNDARY][NEWLINE]user: What documents do I need to bring as proof of i.d.? |
superseg_train_1913 | user: What items should I bring to the DMV if I want to register my vehicle?[NEWLINE]agent: You will need to bring at least one of the following: a copy of the sale, the make, year, and VIN number of the vehicle, or a copy of the newspaper ad containing the aformentioned items.[NEWLINE]user: Can I bring a copy of the newspaper ad or does it have to be the actual newspaper?[NEWLINE]agent: You may bring in a copy of the newspaper ad if you don't have the original.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I find additional information?[NEWLINE]agent: You can find additional information on all of the websites that are listed on this page.[NEWLINE][BOUNDARY][NEWLINE]user: To register a vehicle in New York, do I have to be a United States citizen?[NEWLINE]agent: You do not have to be a United States citizen to register a vehicle in New York as long as you meet certain registration requirements.[NEWLINE]user: Are you a non-resident who wishes to register a vehicle?[NEWLINE]agent: That's correct, I am not a United States citizen.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to notify the owner of a car I bought at a marshal auction?[NEWLINE]agent: Yes, if the car was bought in New York City, the Marshal or Sheriff will have proof of statement that they attempted to notify the owner of the vehicle.[NEWLINE][BOUNDARY][NEWLINE]user: Will the VIN number of my vehicle be shared? |
superseg_train_1914 | user: I have a vehicle from an auction and I wanted to know what I need to bring to the DMV when I register it[NEWLINE]agent: did you buy it within New york city?[NEWLINE]user: yes[NEWLINE]agent: we need a copy of the posted notice of sales or a copy of the newspaper ad containing the vehicle year, make and VIN [11] the name of the newspaper and the date the ad was publishedor [12] a statement from the Marshal or Sheriff that they complied with the law in regard to public notification or sale[13] All of these documents [14] a completed Vehicle Registration / Title Application PDF [ 2 ] MV-82 [15] the Marshal 's or Sheriff 's Bill of Sale, [16] which must contain the following [17] a description of the vehicle year, make and VIN [18] the place, [19] date, [20] reason and circumstances of seizure [21] the name and address of the purchaser and the price paid [26] if the vehicle was sold within New York City, [27] a copy of the judgement or execution order giving the Marshal or Sheriff authority to sell the vehicle [28] if the vehicle was sold within New York City, [29] a statement by the Marshal or Sheriff that they had notified or attempted to notify the owner and lienholder that the vehicle was being auctioned [30] the current NY State Insurance ID card auto liability insurance 1 [31] your NY State driver license, [32] permit, [33] non - [34] driver ID, [35] or other proof of identity 2 [36] Payment for fees and taxes or proof of an exemption [ 3 ] [37] If you register for a business or organization, [38] also bring proof of incorporation.3[NEWLINE][BOUNDARY][NEWLINE]user: queens is NYC right, it counts as within NYC? just asking since i'm not from around here[NEWLINE]agent: yes it is, so bring the documents and don't forget a statement by the Marshal or Sheriff that they had notified or attempted to notify the owner and lienholder that the vehicle was being auctioned[NEWLINE][BOUNDARY][NEWLINE]user: and is there anything about VINs[NEWLINE]agent: yes, In an effort to protect consumers the DMV has info about New York State laws pertaining to vehicle identification numbers [ 6 ] also called VINs[NEWLINE][BOUNDARY][NEWLINE]user: what types of payment do you accept?[NEWLINE]agent: we accept cash, personal check or money order and most credit, pinless debit or prepaid cards American Express, Discover Card / Novus, MasterCard, VISA[NEWLINE]user: can I split payment between two acceptable forms of paying?[NEWLINE]agent: yes, You can split your payment between cash and check if you need[NEWLINE][BOUNDARY][NEWLINE]user: about how much will I have to pay? |
superseg_train_1915 | user: If I was looking to replace my license or permit, what address and mailing information is used?[NEWLINE]user: How do I update my address with the relevant department if I want to replace my license or permit?[NEWLINE]agent: If you have requested a replacement license or permit, we send documents to the address on our records when the order is made. If your address has changed since then, you must first change your address and then order your replacement license or permit[NEWLINE]agent: Have you changed address and wish to have your replacement license or permit sent to a new address?[NEWLINE]user: What if I have changed address since my original license or permit, what do I do then?[NEWLINE]agent: null[NEWLINE][BOUNDARY][NEWLINE]user: I ordered my replacement license and still have not received it, it's over 2 weeks since I ordered it[NEWLINE]agent: The best course of action here is to contact us[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I am overseas or out of the country temporarily?[NEWLINE]user: How do I replace my license if I am overseas? |
superseg_train_1916 | user: Hello, I'm looking to replace my license, but needed to know if i need to do an eye exam for that?[NEWLINE]agent: No, there's no necessity for an eye exam for you in order to replace your document.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, thanks, Now. i'm a army veteran, this condition has anything to do with my license? It is applicable to it?[NEWLINE]user: I mean, i'm honorably discharged and wanted to know if there is any benefit from that with my license.[NEWLINE]agent: Sure, no problem. If you have your U.S military veteran condition already established, then you can have the word "veteran" printed on your NYS driver license or non-driver ID card.[NEWLINE][BOUNDARY][NEWLINE]user: That would be great. Something else, it's allowed for me to request my license delivered to an alternate address?[NEWLINE]agent: Yes, you are allowed to request that. In that case, you need to include an additional note stating that request and print the alternate address you want your license delivered. Please be aware that you must'n write the alternate address on the form MV-44. That form should have is the address listed on both your photo document and DMV record.[NEWLINE][BOUNDARY][NEWLINE]user: Right right. Better write that down. Another question. Where should i go if i need make any changes on my document's personal information?[NEWLINE]agent: If that will be the case, you'll need to go to a DMV office, checking how to change your information before hand.[NEWLINE][BOUNDARY][NEWLINE]user: Will do, thanks. I heard the other day something about license being enhanced or something. How do i know if my license is some of that?. Mine's says it was issued May 24, 2017. |
superseg_train_1917 | user: Hi, i'm about to start the process to replace my license. I was wondering if there is a fee involved?[NEWLINE]agent: Sure, there is one. For replacing, the fee is $17.50.[NEWLINE]user: Ok, i understand. Which payment options do i have when i apply both mail and going to DMV's office?[NEWLINE]agent: Well, DMV puts a wide array of payment options when you apply via mail or in person. For those, you can use credit / debit card, check or money order made out to Commissioner of Motor Vehicles. On the contrary, only debit / credit card will be available for payment if you apply online.[NEWLINE][BOUNDARY][NEWLINE]user: Wow, is good to know that. Oh, what about if i get robbed my license, can i get a replacement?[NEWLINE]agent: Well, in fact you can get a free replacement. You must go to a police agency, and ask for the form MV-78B. I must remark that you will only get that form from police, not from DMV.[NEWLINE][BOUNDARY][NEWLINE]user: In that case, could i just waive the fee, being my license lost due to a crime?[NEWLINE]agent: If that what you want to do, then you must apply for that in aDMV office, showing a MV-78B form along with your application.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, i'm taking notes about it. Now. a last question, It is possible to get my license delivered to another address not being listed? |
superseg_train_1918 | user: If I wanted to amend my address and mailing information when seeking a replacement license, what do I do?[NEWLINE]user: In order for me to replace my license, is there a form that is mailed to me?[NEWLINE]agent: We mail the necessary documentation to the mailing address that we have on our records, or an alternative address that must be provided by you. If you want to amend an address, see the Address Change section on the website[NEWLINE]user: Ii ordered a replacement license over 2 weeks ago and have still not received it, what do I do?[NEWLINE]agent: If this is the case, you will need to contact us[NEWLINE][BOUNDARY][NEWLINE]user: Are there specific rules surrounding temporary visitors and international students regarding replacement of licenses?[NEWLINE]agent: Are you classed as a Temporary Visitor or have you had your Temporary Visitor status extended?[NEWLINE]user: No, I am not in that category[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I need to replace my license and I am overseas?[NEWLINE]agent: Will you be requesting a replacement license from overseas?[NEWLINE]user: No, this doesn't apply to me[NEWLINE][BOUNDARY][NEWLINE]user: What are the new rules surrounding my license being issued before October 30, 2017? |
superseg_train_1919 | user: I am looking for information regarding a replacement license[NEWLINE]agent: Your license or permit can be replaced if it is lost, stolen or destroyed. It cannot be replaced if it has expired[NEWLINE]agent: Are you turning 21 soon?[NEWLINE]user: Yes I am[NEWLINE]agent: In this instance, if you are looking for a replacement of your license or permit, you should order the replacement within 40 days of your birthday[NEWLINE][BOUNDARY][NEWLINE]user: Is there a way that I can have my replacement license sent to an alternative address rather than the address on my file?[NEWLINE]agent: You can seek a replacement to an alternative address by including an additional note with your application and clearly stating the alternative address. Do not include this alternative address on the form MV-44. This form must show the address that is already listed for you[NEWLINE][BOUNDARY][NEWLINE]user: Can I get a replacement license at a DMV office and get an Enhanced or REAL ID?[NEWLINE]agent: You are not obliged to get an Enhanced or REAL ID but starting in October 2020, if you have a Standard license, you will not be allowed board a domestic flight unless you have your passport[NEWLINE]agent: Do you currently have a Standard license?[NEWLINE]user: No I don't[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I get a replacement Standard license by way of mail? |
superseg_train_1920 | user: Where can I get a REAL ID?[NEWLINE]agent: Are you planning on using air travel in October of this year or beyond?[NEWLINE]user: I will be flying both internationally and domestically quite often. Will I be required to have the REAL ID?[NEWLINE]agent: Yes. If you have a standard license you will not be allowed to board domestic flights beginning in October unless you have a passport.[NEWLINE]user: If I had a REAL ID, but it has been misplaced, can I replace it by mail?[NEWLINE]agent: Yes, indeed, you can. If you already have an Enhanced or REAL ID you can replace by mail and your document type will stay the same.[NEWLINE][BOUNDARY][NEWLINE]user: What is the charge associated with replacing a REAL ID by mail?[NEWLINE]agent: You should include a money order or check for $17.50 made payable to "Commissioner of Motor Vehicles".[NEWLINE][BOUNDARY][NEWLINE]user: What is the address for replacing a REAL ID by mail?[NEWLINE]agent: If you would like to accomplish that by mail, you can send your request and check or money order to NYS Department of Motor Vehicles, 207 Genesee Street, Suite 6, Utica, NY 13501-2874.[NEWLINE][BOUNDARY][NEWLINE]user: What forms of payment were acceptable for paying for the replacement of my REAL ID by mail?[NEWLINE]agent: If requesting by mail, you can include a check or money order.[NEWLINE][BOUNDARY][NEWLINE]user: What forms of payment would be accepted if I went to the DMV?[NEWLINE]agent: If you went to the DMV, you could pay by check or money order or you could pay using an American Express card, Discover card, MasterCard, MasterCard debit card, VISA Card, or Visa debit card.[NEWLINE][BOUNDARY][NEWLINE]user: How do I request to update to the REAL ID if I have just moved to a new address and need to replace my licenses anyway? |
superseg_train_1921 | user: How can i replace my license or permit?[NEWLINE]agent: Before you decide to have a replacement of your license or permit, you first need to satisfy the conditions for replacement. Did you just update your address? or did your license or permit were stolen, destroyed or lost?[NEWLINE]user: No. I am turning 21 soon.[NEWLINE]agent: If you are turning 21 soon, you can order within 40 days of your birthday date.[NEWLINE][BOUNDARY][NEWLINE]user: However, i am currently abroad. Can i mail my application?[NEWLINE]agent: Yes. You can mail it with a completed Application for Permit, driver license and payment of $ 17.50. Remember to send also pre - addressed priority mail return envelope to help ensure we send your license to the correct address.[NEWLINE][BOUNDARY][NEWLINE]user: So does that means, i will get my document through mail?[NEWLINE]agent: Yes. We will mail it to the current mailing address that we have. This is also to verify your change of address when needed.[NEWLINE]agent: However, if you are ordering your duplicate and it has been 2 weeks since but you still have not receive it, please contact us [10].[NEWLINE]user: Okay. I will take note to that.[NEWLINE]agent: You can contact us at [10].[NEWLINE][BOUNDARY][NEWLINE]user: If i just updated my address, you will send it to that current address right? |
superseg_train_1922 | user: I need the address for mailing[NEWLINE]agent: Do you need to update your own address?[NEWLINE]user: No[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to provide a temporary address?[NEWLINE]user: Yes[NEWLINE]agent: You can provide a temporary addresss when you order by mail or at a DMV office.[NEWLINE]user: OK yes I'l do that[NEWLINE][BOUNDARY][NEWLINE]user: Update to previous: No I can't.I need to send my license to an alternative addresss[NEWLINE]agent: If you want your new driver license sent to an alternate address, include an additional note and clearly print the alternate address.[NEWLINE][BOUNDARY][NEWLINE]user: Can I change my name on the license?[NEWLINE]agent: To do that you will need go to a DMV office.[NEWLINE][BOUNDARY][NEWLINE]user: How do I replace my license when overseas? |
superseg_train_1923 | user: What exactly does Self-Certification mean in relation to driving?[NEWLINE]user: Is there any way that I can change my self-certification driving type online?[NEWLINE]agent: Unfortunately, you must go to a DMV office to change your self-certification driving type[NEWLINE][BOUNDARY][NEWLINE]user: Is there any way for me to know that the DMV received my self-certification/Medical Examiner's Certificate Information?[NEWLINE]user: What action do I follow if I am self-certified to driving types NI & NA?[NEWLINE]agent: To confirm that you are self-certified to driving types NI & NA, you should have a medical certification status of either "Certified" or "Not Certified"[NEWLINE][BOUNDARY][NEWLINE]user: I received my Medical Examiner's Certificate back in the mail from the DMV along with a rejection letter, why is this?[NEWLINE]agent: The rejection letter explains why this was returned to you[NEWLINE]agent: Does the rejection letter mention anything about missing or illegible or incorrect information?[NEWLINE]user: No, all information that I supplied was correct[NEWLINE][BOUNDARY][NEWLINE]user: What can I do if my CDL gets downgraded because of my "not certified" medical status? |
superseg_train_1924 | user: Hi, i'm need to know how i can do self- certify?[NEWLINE]agent: Sure. Are you a commercial driver or you are trying to self-certify to a non-excepted driving type NA or NI?[NEWLINE]user: No, i'm not any of those.[NEWLINE][BOUNDARY][NEWLINE]agent: Ok. Please, can you tell me from the following, which are you trying to self-certify: Non-Excepted Interstate, Non-Excepted Intrastate, Excepted Interstate or Excepted Intrastate?[NEWLINE]user: I'm going to apply for the NI certify. Can you tell me what i need to know about it?[NEWLINE]agent: Well, if you are going for Non-Excepted Interstate, that would mean that you are in for commercial driving operations, being able to go across state lines. Also, you are required to meet the requirements from Federal Medical.[NEWLINE][BOUNDARY][NEWLINE]user: Right,right. Well, thanks. Um, and what about changing my driving type?. I mean, if i want to change my self-certification, i can do it via online?[NEWLINE]agent: Sorry, but no. For that kind of request, you'll have to go to an DMV office.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, ok, that's a boomer. Fine, one more question. A little ago i sent to you my medical examiner's certificate and yesterday i received it back in my mail with a rejection letter, why's that? |
superseg_train_1925 | user: Good morning, i'm in need of some info about self-certification.[NEWLINE]user: I sent a Medical Examiner's certificate a few weeks ago, and now i got it back by mail, Why it was rejected?[NEWLINE]agent: That information can be found on the content of the letter itself.[NEWLINE]user: Um, it says something about doctor not being listed on some registry?[NEWLINE]agent: Yes, that would be the National Registry of Certified Medical Examiners Search. If your doctor is not listed there, then you must get a new exam practiced by a doctor listed on that registry.[NEWLINE]user: Um, ok. It also says something about wrong information?. I was pretty sure to check that info.[NEWLINE]agent: Could be he made some mistake while making your exam. If that so, contact him/her so he can amend it.[NEWLINE][BOUNDARY][NEWLINE]user: I have a CDL license, which was issued before 1999. It is ok to keep it? Because i'm not part of any federal operation, by the way.[NEWLINE]agent: There's no problem with that. you can keep it alright. In fact,you are elegible for Excepted Intrastate. For that, you must check you license has the required restrictions.[NEWLINE][BOUNDARY][NEWLINE]user: What about if it was downgraded because medical status? |
superseg_train_1926 | user: Yeah, hi, i'm looking for some info on self- certification.[NEWLINE]agent: Are you going to self-certify?[NEWLINE]user: Yes, i want to do that.[NEWLINE]agent: That's ok. You'll be complying with the new federal regulations that require from all commercial drivers to certify to DMV the type of drive they are performing.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, thanks. In that regard, my CDL was recently downgraded because that lack of certification in my medical situation, can i have it back as it was before?[NEWLINE]agent: Yes, you can. You'll need to visit a local DMV office in order to upgrade back.[NEWLINE][BOUNDARY][NEWLINE]user: Got it. Um, i was told i need to be signed up into DMV's page to check my certification status, is that correct?[NEWLINE]agent: Well, it certainly will make your process more easy for you. Being signed up, you'll just need to go to License Status section, so you can determine how is it going with youe self-certification driving type, medical certification status and medical certification expiration date.[NEWLINE][BOUNDARY][NEWLINE]user: Ah, certainly sounds great. I'll sign up later. Other thing, i'm not so good with dates, is any way you can remind me when some of my documents is about to expire?[NEWLINE]agent: No problem. DMV take care about that, sending you reminders about your CDL and medical certifications status and related information, including expiration dates.[NEWLINE]user: Great. what i need to do or where to go for sign up for those reminders, please? |
superseg_train_1927 | user: Yes, good afternoon. I need some guidance in self-certification, please.[NEWLINE]agent: No problem. Are you aware why you have to self-certify?[NEWLINE]user: Yes, i think i know what is it about.[NEWLINE]agent: Just in case you don't have all the information, let me fill in for you. New federal regulations require from all commercial drivers to certify to DMV the type of driving they perform or expect to perform. From there the necessity of self certify.[NEWLINE][BOUNDARY][NEWLINE]user: Yeah, i know. I tried to do it already but i receive my medical examiner certificate back in my mail some days ago. That's why i wanted to ask here what happened.[NEWLINE]agent: You can find rejection's cause by reading the letter throughly.[NEWLINE]agent: Have you checked the certificate in case any information was incorrect, missing or illegible?[NEWLINE]user: No, i haven't.[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me what advantage i get sign in up for MyDMV?[NEWLINE]agent: Sure. It can give you more control about your doings for check your certificate status, just checking under License Status.[NEWLINE][BOUNDARY][NEWLINE]user: Umm, is there any way to receive reminders for this type of procedures? |
superseg_train_1928 | user: I need more info on self-certification[NEWLINE]agent: Do you need to self-certify?[NEWLINE]user: No[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know the self-certification driving types?[NEWLINE]user: No[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know what happens if your driving type changes?[NEWLINE]user: Yes[NEWLINE]agent: If your driving type changes you must go into your local DMV office to change your self - certification driving type and have your license amended to add or delete the appropriate restrictions[NEWLINE]user: What do I do next if my driving type changes?[NEWLINE]agent: You must go into your local DMV office to change your self - certification driving type and have your license amended to add or delete the appropriate restrictions. A transaction fee will apply, if you are self - certifying to a non - excepted driving type NA or NI[NEWLINE][BOUNDARY][NEWLINE]user: When will I know if the DMV has received my self-certification?[NEWLINE]agent: DMV is entering commercial driver self - certification and medical certification data daily, however due to the volume of responses it could take a period of time for a driver record to be fully updated[NEWLINE][BOUNDARY][NEWLINE]user: What happens if my CDL was downgraded because of your " not certified " medical status[NEWLINE]agent: You will need to visit a local DMV office to upgrade your license back to a CDL[NEWLINE][BOUNDARY][NEWLINE]user: Do I need a medical examiners certificate? |
superseg_train_1929 | user: i'd like to learn more about self-certification[NEWLINE]agent: sure, what would you like to know?[NEWLINE]user: why do i have to self-certify?[NEWLINE][BOUNDARY][NEWLINE]agent: there are many different types of reasons you need to self certify. what would you like to know?[NEWLINE]user: I just want to know why i have to self certify. could you explain it a little bit more[NEWLINE][BOUNDARY][NEWLINE]agent: there are many different types of self-certification driving. would you like to know the types?[NEWLINE]user: yes please, what if my driving type changes?[NEWLINE]agent: if your driving type changes you must go to you local DMV to change it[NEWLINE]user: null[NEWLINE][BOUNDARY][NEWLINE]user: what driving type should i choose if i have a current CDL license with no restrictions but no medical examiner certificate? I don't use my CDL license to drive commercially but don't want to downgrade because it is a while before it expires.[NEWLINE]agent: you will need to go to the DMV to change it as it is a requirement for all CDL drivers to certify to the type of driving in which they operate.[NEWLINE][BOUNDARY][NEWLINE]user: what driving type should i certify to if i have a DOT Medical examiner's certificate?[NEWLINE]agent: you should certify to the type of driving in which you operate[NEWLINE]agent: perhaps you should consider having the NI driving type? |
superseg_train_1930 | user: I want more info on self-certification?[NEWLINE]agent: Do you want to self-certify?[NEWLINE]user: Yes[NEWLINE]agent: New federal regulations require all commercial drivers to certify to the Department of Motor Vehicles DMV the type of driving they perform or expect to perform. Drivers that self - certify to a non - excepted driving type NA or NI are also required to submit a copy of their USDOT Medical Examiner s Certificate[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to provide a Medical Examiner s Certificate if I work for the school system?[NEWLINE]agent: Do you operate in an excepted operation such as a school for a private service?[NEWLINE]user: Yes[NEWLINE]agent: You can choose EI instead of Medical Examiners Cerificate in that case[NEWLINE]user: Does it include field trips?[NEWLINE]agent: School operation is defined as " school to home / home to school " operation and includes interstate operation for school operation only. This does not include field trips. Only applicants employed by a municipality can drive for out - of - state field trips[NEWLINE][BOUNDARY][NEWLINE]user: What driving type should I certify to if I have a valid DOT medical examiners certifcate?[NEWLINE]agent: ou should certify to the type of driving in which you operate or expect to operate and your CDL will have the restrictions for that driving type[NEWLINE]agent: Are you capable of obtaining a Medical Examiner s Certificate?[NEWLINE]user: Yes[NEWLINE]agent: The NI driving type will allow for the broadest commercial operation capability with no license restrictions applied[NEWLINE][BOUNDARY][NEWLINE]user: Is anything else required? |
superseg_train_1931 | user: I would not want to commit a driver Violation Point System, so I would like to know what it is.[NEWLINE]agent: This system is for the state of New York to identify high-risk drivers. The DMV assigns points to these drivers each time they commit certain infractions.[NEWLINE]agent: Do you have 11 or more points in an 18-month period?[NEWLINE]user: No, I don't have that many points.[NEWLINE][BOUNDARY][NEWLINE]user: I'm not sure how many points I have, how are those points calculated?[NEWLINE]agent: You must be convicted of the traffic violation before points are added to your driving record. Your point total is calculated based on the date of the violation, not the date of the conviction. The points for violations that all occurred within the last 18 months are added to calculate your point total.[NEWLINE][BOUNDARY][NEWLINE]user: Are there any violations that I could commit that are not worthy of points?[NEWLINE]agent: Yes... bicycle violations, pedestrian violations and parking violations.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I am in New York and receive more than 6 points in 18 months?[NEWLINE]agent: You must pay a Driver Responsibility Assessment fee.[NEWLINE][BOUNDARY][NEWLINE]user: A few months ago I was in another country and was convicted of a traffic violation, will I have problems here for that? |
superseg_train_1932 | user: Good morning. I heard about some driver points the other day, do you have any info about it?[NEWLINE]agent: Good morning. You are talking about the Driver Violation Point System. It's a system that allows the NYS DMV to identify high risk drivers and take pertinent actions against them. Works on an assigned points basis for certain traffic violations.[NEWLINE]agent: Do you know how many points do you have in your license?[NEWLINE]user: No, i don't know.[NEWLINE][BOUNDARY][NEWLINE]user: How i don't get points, by the way?[NEWLINE]agent: Well, you won't get any points in case of any of the following: any bicycle violation, any pedestrian violation or any parking violation.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, got it. Uh, and what happens if i'm out of NYS?[NEWLINE]agent: If the violation occurs outside NYS, your driving record won't be affected by the violation, because it's outside NYS jurisdiction. Only exception is, if the violation happens to be in Ontario or Quebec.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, thanks. May i know how my points are summed up, please? |
superseg_train_1933 | user: Hi, i got a ticket the other day and i was said i was going to get some points assigned to my license. What can you tell me about that?[NEWLINE]agent: No problem. Those points are representative for the Driver Violation Point System, a way for the DMV to identify high risk drivers and take pertinent actions against them.[NEWLINE]agent: Have you commited any traffic violations in the last 18 months period?[NEWLINE]user: No, i haven't been in any traffic violations in that time.[NEWLINE][BOUNDARY][NEWLINE]user: I heard about a Point Reduction Program thing, is that a real thing?[NEWLINE]agent: Yes, sure is. It's a DMV feature, which allows you to take a DMV- approved Point and Insurance Reduction Program that will help to prevent you lose your license in case you have already 11 or more points on your driving record.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, that's very nice of DMV. Say, what if i have a violation in my record and i didn't do it, but someone else did?[NEWLINE]agent: If you believe that is the case, you can make use of the hearing resource. but be aware that the hearing is not for probation of guilt or not.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, i see. Um, i'm dragging a out-of-state violation conviction, that does affect my driving record in any way? |
superseg_train_1934 | user: Hi, i was told something about a Driver Responsability fee, what's that?[NEWLINE]agent: The Driver Responsability Assessment fee is a special fee that you must pay if you receive 6 or more points on your NYS driving record in the last 18 months.[NEWLINE]user: Yeah, that's my case, i have 8 points in my license.[NEWLINE]agent: Then you definitely must pay the fee.[NEWLINE][BOUNDARY][NEWLINE]user: I was wondering, about a month ago i was convicted for a violation but it wasn't me, what can i do about it? Is there any resource i can use?[NEWLINE]agent: You can use the hearing resource for case revision. But if you're looking for a non-guilty outcome, i'm afraid DMV hearing isn't for that.[NEWLINE][BOUNDARY][NEWLINE]user: Is there any way i can put down my points account?[NEWLINE]agent: There is. You have the Point and Insurance Reduction Program course. It's a DMV-approved course that will help to prevent you from losing your license in the event you accrued 11 or more points in your record.[NEWLINE][BOUNDARY][NEWLINE]user: Isn't that great, huh?. Now please, if happens i'm out of the state and i'm convicted for any traffic violation, that will affect my record in NYS? |
superseg_train_1935 | user: I have a query in relation to the Driver Violation Point System, what exactly is it and how does it operate?[NEWLINE]agent: The Driver Violation Point System is a way for the DMV to highlight high risk drivers and allocate points for certain traffic violations that may occur[NEWLINE]agent: Do you have any points from this Driver Violation Point System?[NEWLINE]user: Yes I do, what is the maximum number of points that I am allowed accrue?[NEWLINE]agent: If you receive 11 points in any 18-month period, you r driver license can be suspended. This is not the only was that your license can be suspended, consult the Suspensions and Revocations section of the website[NEWLINE][BOUNDARY][NEWLINE]user: Could you tell me some more about the Point and Insurance Reduction Program?[NEWLINE]agent: The Point and Insurance Reduction Program is DMV approved, which ultimately helps prevent you from losing your license, should you have accrued 11 points or more on your license[NEWLINE][BOUNDARY][NEWLINE]user: When are points not assigned in the NYS Driver Point System?[NEWLINE]agent: Instances where points are not assigned are associated with violations relating to bicycles, pedestrians or parking[NEWLINE][BOUNDARY][NEWLINE]user: How are the total number of points on my license calculated? |
superseg_train_1936 | user: Hello, I need some information about surrendering my IRP registration.[NEWLINE]user: Do you know how I can surrender my IRP reg at the customer service counter in Albany?[NEWLINE]agent: To surrender your IRP registration you have to complete and sign form Schedule A & C pdf[NEWLINE][BOUNDARY][NEWLINE]user: Ok, and what if I want to renew my IRP later and didn't surrender my plates?[NEWLINE]agent: You can do that, but you'll be charged a registration fee for an entire year.[NEWLINE][BOUNDARY][NEWLINE]user: I ask you because my apportioned plates got lost. Is there a way to sort that out so I don't get charged that fee?[NEWLINE]agent: You can get a completed form Report of Lost or Stolen Motor Vehicle Items MV-78B from a police agency and send form MV-78B with form IRP-6.[NEWLINE][BOUNDARY][NEWLINE]user: Where could I surrender my items? I have another plate I'd like to surrender.[NEWLINE]agent: You should sent it to International Registration BureauPO Box 2850 ESPAlbany NY 12220 - 0850s[NEWLINE][BOUNDARY][NEWLINE]user: That's really far from where I live, I can't afford going there. I want to send them by mail, can you give me some information about that? |
superseg_train_1937 | user: I would like to know how I can surrender IRP registration and plates.[NEWLINE]user: Specifically, what should I do to surrender IRP registration and plates?[NEWLINE]agent: You must complete and sign form Schedule A&C.[NEWLINE][BOUNDARY][NEWLINE]user: One of my plates was stolen, what should I do?[NEWLINE]agent: You must complete the MV-78B form from a police agency and send it with form IRP-6, surrender the apportioned plates only if no vehicle will replace the current vehicle.[NEWLINE]user: And what if one of my plates is lost?[NEWLINE]agent: It is the same procedure as with a stolen plate. You must complete the MV-78B form from a police agency and send it with form IRP-6, surrender the apportioned plates only if no vehicle will replace the current vehicle.You must return the unused cab card, sticker and license plates distributed within 60 days after your original receipt or within 60 days after the effective date of registration renewal.[NEWLINE][BOUNDARY][NEWLINE]user: I don't want to renew my registration, how can I surrender an IRP registration in this way?[NEWLINE]agent: send the apportioned plates and the cab card to the address you see below.[NEWLINE][BOUNDARY][NEWLINE]user: Where should I send the surrendered items?[NEWLINE]agent: Send it to International Registration Bureau, PO Box 2850, Albany, NY 12220-0850.[NEWLINE][BOUNDARY][NEWLINE]user: How can I get a refund of the IRP registration fees I paid to the state of New York? |
superseg_train_1938 | user: Hello, i was told to use this for getting info IRP registration and plates?[NEWLINE]agent: Are you looking to surrender an IRP registration to avoid renewing the registration?[NEWLINE]user: Yes, i want to do that.[NEWLINE]agent: In that case, you must send your apportioned plates and the cab card to the address we give you.[NEWLINE][BOUNDARY][NEWLINE]user: And if i'm located in Albany?[NEWLINE]agent: Then you must surrender the IRP registration and delete the vehicle from your fleet along with the completion of form Schedule A&C.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, thank you. Another question, i've paid fees in other jurisdictions, It is possible to get a refund for those IRP fees?[NEWLINE]agent: Yes, it is possible. With that intention, you must meet the following: the other jurisdiction made a mistake and that mistake is in your invoice and you paid the registration fees twice for just one vehicle. If you meet those, then a refund request is indeed possible.[NEWLINE]agent: None of your plates are lost or have been stolen, don't they?[NEWLINE]user: In fact, yes. Some pair of plates of mine are lost right now. |
superseg_train_1939 | user: I want information about how to surrender a an IRP registration please.[NEWLINE]agent: The reason for surrender is because you do not want to renew your registration?[NEWLINE]user: No, that is not the reason.[NEWLINE]user: I just don't have time to do it right now, can I to renew at another time?[NEWLINE]agent: Yes but if you do not surrender your apportioned plates, you will be charged a registration fee for the entire year.[NEWLINE][BOUNDARY][NEWLINE]user: Where should I sendthe surrendered items?[NEWLINE]agent: You must send it to International Registration Bureau, PO Box 2850, Albany, NY, 12220-0850.[NEWLINE][BOUNDARY][NEWLINE]user: How to get a refund from the New York state portion of the IRP registration fees I paid to other jurisdictions?[NEWLINE]agent: You may request that refound only if the other jurisdiction made an error and the error is on your invoice and/or you paid duplicate apportioned registration fees for the same vehicle.[NEWLINE]user: One of my apportioned plates was stolen, what should I do? |
superseg_train_1940 | user: Hello, I need to replace my title certificate. But I'm busy at work almost every day so I can't go to DMV, so I want to do that by mail, I already tried but I think I messed up. Could you help me with that?[NEWLINE]agent: Did you aready send any documents to DMV?[NEWLINE]user: Yes, I sent two documents but It seems that either, those were wrong documents, or I missed some documents when I sent them.[NEWLINE]agent: Ok, no problem. I'll tell you what documents you need to send; if you already sent one of the documents on the list, simply send the ones you didn't send. DMV save all of that, so when you submit the ones you missed DMV will start your process.1) A completed Application for Duplicate Title PDF MV-902s2) Proof of Identity: this can be a photocopy of your NY State driver license, driver permit, or non-driver ID. You can see the Title PDF ID-82 for more acceptable proofs. 3 A personal check or money order for $20, paytable to Commissioner of Motor Vehicles[NEWLINE][BOUNDARY][NEWLINE]user: Thanks. I want my son to apply for a title certificate, but I'm lost and I don't know how to apply for it. I did mine, ages ago so It's out of my memory.[NEWLINE]agent: You have to use the Application for Title Only PDF MV-82TON, and follow the instructions carefully.[NEWLINE]user: Would it be a problem if he moves later? He's already 18 and has plans on moving out.[NEWLINE]agent: He'll have to change his address.[NEWLINE][BOUNDARY][NEWLINE]user: What would he need to do update his address?Does he have to communicate with DMV or send them some items to their office?[NEWLINE]agent: He'll have to go to a DMV office and provide a completed Application for Duplicate Title PDF MV-902s a proof of identity and $ 20.00 for the replacement fee. Pretty much the same for replacing a title certificate.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, one more question. Regarding my replacement title, I reckon I have some time today to go to a DMV office, I think it'll be faster than doing it by mail. Would I be issued my replacement immediately? |
superseg_train_1941 | user: I want to know how I can replace my title certificate.[NEWLINE]user: What is the express mail?[NEWLINE]agent: It's about sending you a replacement by express mail. This will cost extra and you will need to sign for the delivery.[NEWLINE][BOUNDARY][NEWLINE]user: Where should I deliver the requirements?[NEWLINE]agent: You must bring to a DMV office a completed Application for Duplicate Title MV-902.[NEWLINE][BOUNDARY][NEWLINE]user: How do I request a title certificate?[NEWLINE]agent: Use the Application for Title Only MV-82TON and follow the instructions carefully.[NEWLINE]user: What should I do if I am about to move?[NEWLINE]agent: You need to learn how to change your address.[NEWLINE][BOUNDARY][NEWLINE]user: What items should I send to the DMV office? |
superseg_train_1942 | user: Hey, i was looking for information to replace a title certificate using mail.[NEWLINE]agent: Are you sending any items to the DMV?[NEWLINE]user: Yes, i'll do it.[NEWLINE]agent: Perfect. Then make sure you send a completed form MV-902 also know as Application for Duplicate Title.[NEWLINE][BOUNDARY][NEWLINE]user: Ok. And what about if i apply for a title certificate, instead?[NEWLINE]agent: For that scenario, You'll need to complete form MV-82TON or Application for Title Only. Make sure you read instructions carefully and follow them with accuracy.[NEWLINE]agent: Have you moved recently, by the way?[NEWLINE]user: Yeah, it has been couple moths already since i moved.[NEWLINE]agent: If that so, then you must learn how to change your address.[NEWLINE][BOUNDARY][NEWLINE]user: I'll get into it, thanks. Now, when i apply for a replacement title, it'll be issued in the DMV office?[NEWLINE]user: The same day i apply for it, i mean?[NEWLINE]agent: Sorry, but that would be a no. For practical reasons, all certificates are printed in a secure facility foreign to the DMV and then mailed to you. That way is more fast and easy.[NEWLINE][BOUNDARY][NEWLINE]user: Um, sounds logical. In any case, what items i need to bring to DMV when i look for the replacement process? |
superseg_train_1943 | user: I would like to get a replacement title certificate, can I do this by mail?[NEWLINE]agent: Have you already received documentation regarding the replacement of your title certificate?[NEWLINE]user: I don't have any documentation at the moment[NEWLINE][BOUNDARY][NEWLINE]user: Can I receive the replacement title certificate through the mail or do I need to be present in a DMV office?[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to receive your replacement title certificate by way of standard mail?[NEWLINE]user: No, I don't want to receive it by way of standard mail, I would fear that it may get lost in the mail[NEWLINE][BOUNDARY][NEWLINE]agent: Would you then prefer to receive the title certificate by express mail?[NEWLINE]user: I would prefer not to, as I am afraid that it may get lost in the mail[NEWLINE][BOUNDARY][NEWLINE]user: If I apply for a replacement title certificate at the DMV office, can they issue the certificate to me there and then? |
superseg_train_1944 | user: Hi, I'm looking for information regarding replacement of a title certificate[NEWLINE]user: Can I replace a title certificate online?[NEWLINE][BOUNDARY][NEWLINE]user: Can I order the replacement certificate online?[NEWLINE]agent: To order a replacement title certificate online, you must be the owner of the vehicle, you must have a current UD address on file with the DMV and the vehicle in question must be registered and titled in New York State[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I apply for a replacement title certificate at a DMV office?[NEWLINE]agent: You won't receive your replacement title certificate at the DMV office, they are printed at an off-site facility and are mailed to the owner[NEWLINE][BOUNDARY][NEWLINE]user: Where is the replacement certificate sent if the registration for the vehicle is in my name?[NEWLINE]agent: The re[placement is mailed to the address that is held on file for you. If you wish to amend this address, please do this online before replacing your title certificate[NEWLINE][BOUNDARY][NEWLINE]user: I need further information about replacing a title certificate only |
superseg_train_1945 | user: Please, tell me about replacing a title certificate.[NEWLINE]agent: will you apply for a replacement title at a DMV office?[NEWLINE]user: yes, I need to apply for a replacement of a title certificate.[NEWLINE]agent: In that case, the DMV office won't hand you the new title while you are there. The DMV prints the title certificates in Albany and then mails them to the vehicle owner.[NEWLINE][BOUNDARY][NEWLINE]user: what items do I need to bring to the DMV office?[NEWLINE]agent: first, you need a completed Application for Duplicate Title form (PDF MV-902)[NEWLINE][BOUNDARY][NEWLINE]user: Can I get the replacement title faster using the express mail?[NEWLINE]agent: Yes, we can send you the replacement title via express mail but you'll have to pay extra for it and you'll need to sign for the delivery.[NEWLINE][BOUNDARY][NEWLINE]user: What can I do if I don't have a NY State Driver License Permit?[NEWLINE]agent: You still can provide other kinds of proof.[NEWLINE][BOUNDARY][NEWLINE]user: Can I cancel an online transaction after submitting it?[NEWLINE]agent: Yes, but you can only cancel an online transaction the same day it was ordered.[NEWLINE][BOUNDARY][NEWLINE]user: For the mailing of the new title, what if the registration for my vehicle is in my name.[NEWLINE]agent: In that case, you can add or change your address online and then replace your title.[NEWLINE][BOUNDARY][NEWLINE]user: what are the limitations of ordering online? |
superseg_train_1946 | user: Can I mail the paperwork?[NEWLINE]agent: Did you complete the form?[NEWLINE]user: I don't have the application.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you have the mailing address?[NEWLINE]user: No, can you give it to me?[NEWLINE][BOUNDARY][NEWLINE]agent: What is your location?[NEWLINE]user: I would like to receive it by standard mail.[NEWLINE][BOUNDARY][NEWLINE]agent: Express mail would be quicker, would you like to use it?[NEWLINE]user: No, I'm not in a hurry.[NEWLINE][BOUNDARY][NEWLINE]user: How will I receive the title?[NEWLINE]agent: You will apply at the DMV, and it will be mailed to you.[NEWLINE][BOUNDARY][NEWLINE]user: Can I apply for just the title? |
superseg_train_1947 | user: How to replace a title certificate?[NEWLINE]agent: There are few ways to do this but if you choose to do this by mail, you need to send the completed Application for Duplicate Title PDF [ 4 ] MV-902, proof of identity and a personal check or money order of $ 20.00 payable to Commissioner of Motor Vehicles.[NEWLINE]user: Where should I mail all those documents?[NEWLINE]agent: All of those documents including the Application for Duplicate Title PDF [ 4 ] MV-902 should be mail to Title Bureau NYS DMV PO Box 2750 Albany, NY 12220 - 0750.[NEWLINE][BOUNDARY][NEWLINE]user: If i choose to apply for a replacement title at a DMV office, will i get the new ones directly there?[NEWLINE]agent: You will not. The certificates will only be printed at Albany in a secure facility and mailed to the owner afterwards. Therefore, doing the application online saves your time and it is the easiest way to do it.[NEWLINE][BOUNDARY][NEWLINE]user: If i do it by mail, what document is suitable as my proof of identity?[NEWLINE]agent: The document could be a photocopy of your NY State Driver License, Learner Permit or you can refer to Proofs of Identify for Registration and Title PDF [ 5 ] ID-82 for other acceptable proof that is Non - Driver ID.[NEWLINE][BOUNDARY][NEWLINE]user: Can i order online if my title certificate was processed last week?[NEWLINE]agent: No. If it has been processed within the last 15 days, you could not proceed your order online.[NEWLINE][BOUNDARY][NEWLINE]user: What if i do not have any Driver ID proof of identity?[NEWLINE]agent: You can still proceed using other kinds of proof which is Non - Driver ID proof.[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible change the address on my title record online? |
superseg_train_1948 | user: How do I replace a title?[NEWLINE]agent: You can apply at a DMV office.[NEWLINE]user: Will I get a new one while there.[NEWLINE]agent: No, we mail them to you.[NEWLINE][BOUNDARY][NEWLINE]user: Where will you mail them to.[NEWLINE]agent: To the address on file. You can replace them online.[NEWLINE][BOUNDARY][NEWLINE]user: So i can do it at the DMV also?[NEWLINE]agent: Yes but the fastest way to do it is online.[NEWLINE][BOUNDARY][NEWLINE]user: How do I apply for a title only?[NEWLINE]agent: Use the PDF file and follow instructions carefully.[NEWLINE][BOUNDARY][NEWLINE]user: Can I have them forwarded to a new address?[NEWLINE]agent: There is no guarantee the DMV will forward them. Please contact them with updated info.[NEWLINE][BOUNDARY][NEWLINE]user: Where are certificates printed?[NEWLINE]agent: In a secure facility in Albany.[NEWLINE][BOUNDARY][NEWLINE]user: Can I change the address online? |
superseg_train_1949 | user: Hi, good afternoon. Need some info about the escort driver certification.[NEWLINE]agent: Sure. Are you currently an escort driver?[NEWLINE]user: Wel, no. Currently, i'm not, but i'm interested.[NEWLINE][BOUNDARY][NEWLINE]user: What should i meet for that?[NEWLINE]user: What do i need to go through to be certified as such driver?[NEWLINE]agent: You need to be 21 years old or be older, in first place. Second, need to have a valid NYS driver license, or at least to have a valid license in the state or jurisdiction in which you are a resident. Last, but not least, you must pass the Escort Driver's Certification Test.[NEWLINE][BOUNDARY][NEWLINE]user: Um, i see. I'll give a look into that. Now, lets say i have an escort driver license already, but it was issued in other state, It could be recognized in NYS, by any chance?[NEWLINE]agent: Are you going to operate a escort vehicle in NYS?[NEWLINE]user: No, i'm not planning to do that. I was just curious. Don't mind me.[NEWLINE][BOUNDARY][NEWLINE]user: But then again, what about if i already have a license issued by another state? Is there anything i need to do about it?. It's a Bus driver license, by the way.[NEWLINE]agent: If effectively you have a another state issued license of that type, you must notify it to DMV's Bus Driver Unit, in order to change your information, sending your DMV ID, Number Client, ID Number located on your escort certificate, your former address and your new address.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, ok, thank you. For last, what kind of penalty i get if i make a violation? |
superseg_train_1950 | user: Yeah, i'm looking to know more about escort driver certification.[NEWLINE]agent: Are you looking for requirements for that certification?[NEWLINE]user: Yes, that's correct. I want to know when i need one?[NEWLINE]agent: No problem. That certification is mandatory if you escort dimensional loads through highways in NYS or if you act as a flag person for that type of load.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, thanks. And, what kind of penalties do i have with one of those certifications?[NEWLINE]agent: Could be ranging from fines up to a variety of penalties. that would depend on your's violation nature.[NEWLINE][BOUNDARY][NEWLINE]user: Of course. You know, i would like to operate legally as an escort driver in NYS, what can i do in order to do that?[NEWLINE]agent: If you want to get your legal status, first of all you must possess a valid NYS Certified Vehicle Escort Certificate or also known as form MV-64. That document should always accompany you whenever you are driving escort vehicle in NYS.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, taking notes about it. another question. How do i know if a DMV office is offering this certification test? |
superseg_train_1951 | user: Please, i wanted to know something related to some escort driver certification.[NEWLINE]user: I'm looking to replace my current certificate, so what should i know in that regard?[NEWLINE]user: Oh, and i forgot to tell that i want to replace it because i lost it.[NEWLINE]agent: In your particular case, you can get a replacement by writing to DMV. Basic information such as name, address, DMV ID Number and Client ID Number, if available, must accompany the writing. Besides, you must send $5 in the form of a check or money order payable to the Commissioner of Motor Vehicles.[NEWLINE][BOUNDARY][NEWLINE]user: I see. A little process, huh?. Ok, i'll check that out. Now, what happens if i have a license, but such license was issued by another state?[NEWLINE]agent: If you have a license under that condition, you must notify the DMV's Bus Driver Unit by writing in a 10 days period in order to change your address shown in your license. You must include your name, DMV ID Number, Client and ID Number, aside your old address and the new.[NEWLINE][BOUNDARY][NEWLINE]user: How can i get certified to be an escort driver?[NEWLINE]agent: It's pretty simple. Go to any DMV office which offers the escort driver certification test, and once there, complete the form MV-65 for Vehicle Driver Application.[NEWLINE]user: Ok, thanks. Similar to before, could you tell me what should i do if i possess a escort driver license issued in another state? |
superseg_train_1952 | user: Can you tell me what is involved with getting an Escort driver Certification?[NEWLINE]agent: Do you have a need for an escort driver certification?[NEWLINE]user: Not at the moment, no[NEWLINE][BOUNDARY][NEWLINE]agent: Are you looking to find out what the qualifications are for providing escort driver services?[NEWLINE]user: Yes, that's exactly what I'm looking for[NEWLINE]agent: Do you want to qualify as a certified escort driver?[NEWLINE]user: Yes please[NEWLINE]agent: In order to qualify as an escort driver, you must be 21 years or over, have a valid state drivers license and you must pass the Escort Driver's Certification Test[NEWLINE][BOUNDARY][NEWLINE]user: Can I complete the Escort driver Certification test at any office if they provide this service? |
superseg_train_1953 | user: I would like to know more about escort driver certification.[NEWLINE]agent: There is two situation for this. The first is mandatory and the second is not mandatory. Which one you would like to know?[NEWLINE]user: I would like to know the madatory part.[NEWLINE]agent: It is mandatory to have an escort driver certification when you are using the highways of New York State to escort over-dimensional loads and when you become a flag person for over dimensional loads.[NEWLINE][BOUNDARY][NEWLINE]user: How do i qualify to provide escort services?[NEWLINE]agent: To qualify, you need to be 21 years old or older, have a valid driver license and pass the Escort Driver's Certification Test.[NEWLINE]user: Was that all the requirements to qualify as a certified escort driver?[NEWLINE][BOUNDARY][NEWLINE]user: What kind of violation would result in the cancellation of my certificate?[NEWLINE]agent: Yes, that is all. You certification can be canceled when you violate safe escort procedures, provide fraudulent information during certification application, subject to fines and penalties, become unable to drive and other things depend on the nature of violation.[NEWLINE]user: Will my certificate still be valid when my driving privilege is revoked or suspended?[NEWLINE]agent: No. It will not be valid when that happens.[NEWLINE][BOUNDARY][NEWLINE]user: If i am 21 years old this year but my birthday is yet to come, can i qualify as a certified escort driver?[NEWLINE]agent: No. You need to be 21 years old and fulfill the other 2 requirements to qualify.[NEWLINE][BOUNDARY][NEWLINE]user: Okay. Thanks for the explanations. |
superseg_train_1954 | user: Can I get an escort driver certification at the DMV?[NEWLINE]agent: Yes, you can apply for escort driver certification at a DMV office.[NEWLINE]agent: Do you know how to tell if an office offers the certification test?[NEWLINE]user: I don't.[NEWLINE][BOUNDARY][NEWLINE]user: What could happen if I get a violation of my escort vehicle certification?[NEWLINE]agent: You could be subject to fines and penalties depending on the nature of the violation.[NEWLINE][BOUNDARY][NEWLINE]user: Can I drive an escort vehicle in NY state with an escort vehicle driver certification from another state?[NEWLINE]agent: No, you can't. You need a valid NY State Certified Vehicle Escort Card MV-64 to drive an escort vehicle in NY State[NEWLINE][BOUNDARY][NEWLINE]user: And what are the fees for the vehicle escort test?[NEWLINE]agent: the fee for taking the test is 40$, and there are no additional fees for the initial certification.[NEWLINE][BOUNDARY][NEWLINE]user: When is it mandatory to have an escort driver certification? |
superseg_train_1955 | user: is an escort driver certification mandatory?[NEWLINE]agent: when do i need to have escort driver certification. does this apply to you?[NEWLINE]user: No.[NEWLINE][BOUNDARY][NEWLINE]agent: what are the qualifications for providing escort services. does this apply to you?[NEWLINE]user: No[NEWLINE][BOUNDARY][NEWLINE]agent: how do i get certified as an escort vehicle driver. does this apply to you?[NEWLINE]user: No[NEWLINE][BOUNDARY][NEWLINE]agent: what are the fees. does this apply to you?[NEWLINE]user: Yes[NEWLINE]agent: great, what is your question?[NEWLINE][BOUNDARY][NEWLINE]user: does NY state recognize escort vehicle driver certifications issued in other states?[NEWLINE]agent: you must have a valid ny state certified vehicle escort card mv-64[NEWLINE][BOUNDARY][NEWLINE]user: do i do it at the dmv? |
superseg_train_1956 | user: I need help with an escort driver cert[NEWLINE]agent: Are you based in NY state or another state of the USA?[NEWLINE]agent: Does your local office offer the certification test?[NEWLINE]user: Yes[NEWLINE]agent: OK, it will be indicated in " Office Hours " area for the office[NEWLINE][BOUNDARY][NEWLINE]user: How will I receive the renewal notice?[NEWLINE]agent: You will receive a renewal notice in the mail[NEWLINE][BOUNDARY][NEWLINE]user: Where will the certification test be shown?[NEWLINE]agent: It will be indicated in " Office Hours " area for the office[NEWLINE][BOUNDARY][NEWLINE]user: What ID do I need to carry?[NEWLINE]agent: You must have a valid NY State Certified Vehicle Escort Card MV-64. You must carry the MV-64 card with your driver license when you drive an escort vehicle in NY State. These are loads with a width that exceeds 12 feet, and/or length of 80 feet or greater, and/or a height of 14 feet or greater[NEWLINE][BOUNDARY][NEWLINE]user: Are Escort driver certifications mandatory? |
superseg_train_1957 | user: Hello, I have some questions about vehicle recovering.[NEWLINE]agent: Has your vehicle been recently recovered?[NEWLINE]user: Yes. I was notified about it some days ago.[NEWLINE]agent: If that's so. You have to be sure to verify the police has canceled the stolen vehicle alarm in order for the recovery being listed on your title record. Make sure you don't use the vehicle or do any vehicle-related activities until you are sure the alarm has been called off.[NEWLINE]user: Sure will do. They told me that was recovered with its plates, do i need to do something, besides calling the alarm off?[NEWLINE]agent: That's good news. In that case, you need to bring your plates and a copy of the form MV-78B properly filled to a DMV office in order to surrender them and apply for new plates, along with re-instating your registration.[NEWLINE]user: Got it. I'll put on that form asap. What if my vehicle was recovered with some damage, there's anything you can do about it?[NEWLINE]agent: If that so, you must put in hold the procedure that was told before. First, you must contact your insurance company and let them advise you in any matter they could consider to be of importance. Then you can go through the mentioned procedure.[NEWLINE]user: Ok, better check on the one before hand. Um, one more question, please. A friend's car was also recovered few weeks ago, but its plates went missing. What he needs to do in that case? |
superseg_train_1958 | user: Hello, i want know something about stolen vehicles.[NEWLINE]agent: No problem. Have your vehicle been stolen?[NEWLINE]user: Yeah, it was stolen about a week ago.[NEWLINE]agent: Sorry about that. In first, and in case you hasn't done it yet, you must report the stolen vehicle to the police and your insurance company asap. With your report, the police will enter your car's information on the national and state auto theft records. Besides, a theft status will be added on your vehicle title record, for preventing any sale or title application.[NEWLINE][BOUNDARY][NEWLINE]user: Well, i'm kinda doing something related. By the way, my insurance company has requested me to transfer a insurance transfer only title. Is it okay to do that?[NEWLINE]agent: There shouldn't be any problem with that, unless your vehicle is in fact recovered before you do that transfer. In that occurs, you should continue, but make sure the police cancel the stolen vehicle alarm first. Then, send your title to the Title Bureau with a letter explaining your car has been recovered. You'll get a regular title then.[NEWLINE]user: And what about the vehicle isn't recovered?[NEWLINE]agent: In that case scenario, you won't have any more choice that transfer ownership of your car to your insurance company using your title certificate.[NEWLINE][BOUNDARY][NEWLINE]user: um, i hope i can recover it then. Ok, other question, lets say i recovered the vehicle, but it was damaged or even worse, it got totaled. What is left to me to do then? |
superseg_train_1959 | user: Good afternoon, i'm in need of information about stolen vehicles, please.[NEWLINE]agent: No problem. Have your vehicle been stolen?[NEWLINE]user: Yeah, unfortanely it was two days ago.[NEWLINE]agent: Then you must act quickly. Report the robbery both to police and insurance company. This will allow that police can place a alarm over your vehicle in their auto theft records. That also will prevent someone could attempt to sell the vehicle or applying for a title.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, i see, thanks. I'll put into in asap.What about my car's plates, that is included in that report too?[NEWLINE]agent: No. That's something completely different. For plates, you must go to police and ask them to complete a form MV-78B for Report of Lost or Stolen Motor Vehicle Items. That form is just available in police agencies.[NEWLINE]agent: It's all clear for you, or you still needs more information about it?[NEWLINE]user: No, thanks, i think i understood all the info.[NEWLINE][BOUNDARY][NEWLINE]user: I've been told that i must do some insurance transfer only title. I must do that even after my vehicle is recovered? |
superseg_train_1960 | user: Hey, how you doing?. Please i need help with some information about stolen vehicles.[NEWLINE]user: the plates on my car was stolen lat week, can i put report on them?[NEWLINE]agent: Yes, you can and you should. Go to a police agency and ask them to complete the MV-78B form for Report of Lost or Stolen Motor Vehicle Items, for your stolen plates. That form is a police exclusive.[NEWLINE]agent: Do you require more information on that matter?[NEWLINE]user: Yes, i would like to receive more information about it, please.[NEWLINE]agent: No problem. To get more information on that subject, you can see the Report or Replace Lost or Stolen Plates section.[NEWLINE][BOUNDARY][NEWLINE]user: Ok. i'll do that later. Another question, if my plates would been missing instead of robbed, what i would have to do then?[NEWLINE]agent: If that was the scenario, you only was needed to bring a copy of form MV-78B to a DMV office and apply for a new set of plates, besides reinstatement of your registration.[NEWLINE][BOUNDARY][NEWLINE]user: That would have been easier. Oh, well. Look i need to know, there's this friend of mine whose car was stolen and he hadn't been issued his title, what he can do in that case?[NEWLINE]agent: Do i understand that your car was stolen before you applied for a registration and title?[NEWLINE]user: No, not me, him. My friend's car was stolen before he could apply for registration and title.[NEWLINE][BOUNDARY][NEWLINE]user: Anyway, it doesn't matter, better continue with my doubts. In my case, if my car were stolen and not only the plates, I would need a title replacement?[NEWLINE]user: I mean, like the title was lost because it was inside the car? |
superseg_train_1961 | user: I am looking for information regarding recovered vehicles[NEWLINE]agent: Has your vehicle been recently recovered?[NEWLINE]user: Yes it has[NEWLINE]agent: You must ensure that the police cancel your stolen vehicle alarm, this will ensure that the recovery is listed on your record. Until this alarm has been cancelled, do not use the vehicle or apply for any plates/registration for the vehicle[NEWLINE]user: What happens after I have filed form MV-78B and the plates were recovered with my vehicle?[NEWLINE]agent: You must bring the plates and your copy of the MV-78B to the DMV office to surrender them. You must then apply for new plates to get your registration re-instated[NEWLINE]user: What if my plates are missing?[NEWLINE]agent: With missing plates, you must bring your copy of the MV-78B form to the DMV office and then apply for new plates and a re-instatement of your registrtion[NEWLINE]user: What is the situation if my vehicle and plates have been recovered before I file the MV-78B form and the stolen vehicle alarm has already been cancelled? |
superseg_train_1962 | user: My vehicle was stolen. What should i do?[NEWLINE]agent: You should first lodge a report to the police and your insurance company.[NEWLINE]user: What should i do after that?[NEWLINE]agent: After you lodge the report, you should wait for the police to take action. The report will also prevent your vehicle from being sold.[NEWLINE][BOUNDARY][NEWLINE]user: Does stolen plates follow the same procedure?[NEWLINE]agent: Stolen plates have a different form and it is only available at police agencies and not at DMV.[NEWLINE][BOUNDARY][NEWLINE]user: Okay. So after i lodge the report, i should just wait for any news from the police?[NEWLINE]agent: Yes. The police will input your vehicle information into national and state auto theft computer records. Other than tracking the vehicle, this will also prevent someone from selling or applying for a title using your vehicle.[NEWLINE][BOUNDARY][NEWLINE]user: But my vehicle was stolen before i was able to apply for registration. What should i do?[NEWLINE]agent: Quickly apply for a title in your name with proof of ownership to the vehicle.[NEWLINE][BOUNDARY][NEWLINE]user: If i am able to recover my vehicle, could i directly apply for plates?[NEWLINE]agent: No. The first thing you need to do is inform the police so that the stolen vehicle alarm would be cancelled. After you confirmed that it has already cancelled, you can then proceed to apply for plates or registration.[NEWLINE][BOUNDARY][NEWLINE]user: Would i need a duplicate title?[NEWLINE]agent: A duplicate title will be issued for stolen vehicle to mark the stolen vehicle. Remember to send your title to the Title Bureau along with a letter to explain that the vehicle have been recovered. After that, the DMV will issue a regular vehicle title.[NEWLINE][BOUNDARY][NEWLINE]user: Is there anything else that i need to do after i recover the vehicle? |
superseg_train_1963 | user: Hello, I need to know what to do in case my vehicle is stolen.[NEWLINE]agent: Was your vehicle stolen?[NEWLINE]user: Yes, what should I do?[NEWLINE]agent: you have to report it to the police inmediately. The police will input the records of your vehicle in the national and state auto theft computer records to prevent the selling of the vehicle and that someone applies for a title.[NEWLINE][BOUNDARY][NEWLINE]user: And what to do if my vehicle suffers any damage?[NEWLINE]agent: You would have to contact your insurance company and not apply for plates or registrations until the insurance company solves the matter.[NEWLINE]user: and what should I do after recovering my plate and filled the MV-78B form?[NEWLINE]agent: for that matter, you can bring the plate to a DMV office and apply for new plates and re-instate your registration.[NEWLINE]user: Now please, tell me about what to do after the vehicle is recovered.[NEWLINE]agent: In case the vehicle is recovered, the first thing you should do is to make sure the police cancel the alarm of stolen vehicle so the recovery can be listed on your title record. You should not use your vehicle until the police cancel the alarm.[NEWLINE][BOUNDARY][NEWLINE]user: Right, now what if my plates are stolen?[NEWLINE]agent: For stolen plates you can ask the police to complete a "Report of Lost or Stolen Motor Vehicle Items" form MV-78B for the stolen plates. This is a different form from the stolen vehicle report and you can get it only from police agencies, not from the DMV.[NEWLINE][BOUNDARY][NEWLINE]user: One more thing. What if the vehicle is not recovered? |
superseg_train_1964 | user: If my vehicle is recovered and is damaged, what should I do?[NEWLINE]agent: If there is any damage, you will need to contact your insurance company.[NEWLINE]user: What if my plates are still missing?[NEWLINE]agent: Bring a copy of form MV-78B to the DMV office to apply for new ones.[NEWLINE]user: Will the recovery be listed on my title record?[NEWLINE]agent: When the stolen vehicle alarm is cancelled, it will show recovered on your title.[NEWLINE]user: What happens if my car is totaled?[NEWLINE]agent: Contact your insurance company to resolve the matter.[NEWLINE]user: Can I get new plates?[NEWLINE]agent: Yes, bring a copy of MV-78B to apply for new plates.[NEWLINE]user: Can I go ahead and get new plates before the insurance company finishes investigating?[NEWLINE]agent: No, resolve the issue with the insurance company first, the apply for new plates.[NEWLINE][BOUNDARY][NEWLINE]user: What do I do if my car is stolen? |
superseg_train_1965 | user: I would like to know what the hearing process is like, please[NEWLINE]agent: You have the right to hire a lawyer and take him to the hearing. The DMV is the petitioner in this case and the plaintiff can witness the case.[NEWLINE]user: What can the ALJ do at the hearing?[NEWLINE]agent: The ALJ may sustain some, all, or none of the charges. There may be no action, a warning, the imposition of a suspension, revocation, and/or civil penalties.[NEWLINE]user: Can I appeal?[NEWLINE]agent: Yes, you have 60 days from the date of the ALJs decision to file the Appeal From DMV Hearing Determination AA-33A, which must be accompanied by the appropriate filing fee.[NEWLINE]user: What happens if I am revoked?[NEWLINE]agent: If you are revoked, you must surrender all supplies and cease to operate.[NEWLINE]user: And what if the ALJ only imposes civil penalties? |
superseg_train_1966 | user: Hi, i was told i was in for a investigation process, could you give me some info about it?[NEWLINE]agent: For complaints received about you, an investigation is due to be set. That so, the AFI will file a formal investigation. After is done, you could end with a no action notification or a warning letter Notice of Investigation placed in your file.[NEWLINE]agent: Is the investigation been initiated by Vehicle Safety?[NEWLINE]user: No, is not.[NEWLINE]user: I was told i could accept the charges so no hearing would be held, but what if i reject the offer instead?[NEWLINE]agent: If you take that action, then inevitably a hearing will take place.[NEWLINE]user: So, the best action course would be to accept those charges, isn't? That would help me?[NEWLINE]agent: Yes, it would. In that way, no hearing would be held or even required.[NEWLINE][BOUNDARY][NEWLINE]user: I guess that would do for the better. What will happen after i receive my penalty? |
superseg_train_1967 | user: What is involved in a hearing process in relation to complaints and charges for repair and body shops?[NEWLINE]agent: You are entitled to bring your own attorney to the hearing. The petitioner at this hearing is the DMV and the complainant may be a witness for the case[NEWLINE]agent: Are you going through a hearing at the moment regarding complaints and charges for repair and body shops?[NEWLINE]user: No. not at the moment[NEWLINE]agent: NULL[NEWLINE]user: I'm not relying on any ALJ decision as I'm not going through any hearing at the moment[NEWLINE]user: If, after a hearing, I pay my fine and/or penalty or serve out my period of suspension, how soon will I be able to resume normal practice?[NEWLINE]agent: After complete compliance of the outcome of any hearing, you will be able to resume normal prectice[NEWLINE]user: What happens if I appeal a decision that is made at a hearing? |
superseg_train_1968 | user: What is involved in the hearing process surrounding complaints and charges regarding repair and body shops?[NEWLINE]agent: You are entitled to bring an attorney of your choice to the hearing. In cases like this, the DMV is the petitioner and the complainant may be called as a witness[NEWLINE]user: What happens as a result of one of these hearings?[NEWLINE]agent: The results vary, in some instances, the ALJ are ordered to pay all, some or none of the charges. There may also be no action, or a warning, or a suspension handed out, or a revocation applied and/or civil penalties issued[NEWLINE]user: What is I want to appeal a decision made at a hearing?[NEWLINE]agent: In order to appeal the decision made at a hearing, you have 60 days from the date of decision to file an Appeal From DMV Hearing Determination, and this must be filed along with the appropriate fee[NEWLINE]user: What if the ALJ at the hearing imposes civil penalties?[NEWLINE]agent: If this is the case, you will receive a letter shortly after the hearing. To prevent the loss of your operating privileges, you will be required to pay all fines and penalties imposed[NEWLINE]user: What happens if I decide to pay my fine and any penalties imposed or serve out any period of suspension? |
superseg_train_1969 | user: What is the investigation process included when dealing with complaints and charges for repair and body shops?[NEWLINE]agent: During this process, a formal investigation is undertaken, which results in no action, a warning letter being placed on your file, or a formal administrative hearing before an ALJ[NEWLINE]user: What happens if, during the investigation process, my offer is rejected?[NEWLINE]agent: If your offer is rejected, a hearing must be held[NEWLINE]user: What happens if, during the investigation process, the waiver is accepted?[NEWLINE]agent: In this instance, no hearing will be required[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I want to appeal a decision made at a hearing process?[NEWLINE]agent: To appeal, you must file an appeal within 60 days of the ALJ's decision with the use of an Appeal From DMV Hearing Determination form. You must include the appropriate fees with this form also[NEWLINE][BOUNDARY][NEWLINE]user: What are the circumstances involved if a hearing process is initiated by Vehicle Safety?[NEWLINE]agent: When initiate by Vehicle Safety, you can be offered a "hearing waiver" during which you will be given an opportunity to admit the charges and to either pay a monetary penalty and/or accept a suspension[NEWLINE][BOUNDARY][NEWLINE]user: What if the ALJ only imposes civil penalties during a hearing process?[NEWLINE]agent: In this instance, you will receive a letter shortly after the hearing which will outline that in order to prevent the loss of your operating privilege, you must pay all fines and penalties that have been imposed[NEWLINE]user: If I comply fully and pay my fine or serve out the period of suspension handed down, what happens then? |
superseg_train_1970 | user: What are hearing process for complaints and charges for repair and body shops?[NEWLINE]agent: In the hearing process, the DMV is the petitioner in the case and the complainant may or may not be the witness depending on the situation. You are entitled to hire an attorney to represent you in the hearing.[NEWLINE]agent: The Administrative Law Judge (ALJ) may sustain any of the charges related and may also dismiss all of it.[NEWLINE]user: Does the result of the hearing always ended with any action?[NEWLINE]agent: No. There may be no action at all. However, if the ALJ imposes civil penalties, you may need to pay all fines and penalties to avoid the loss of your operating privilege.[NEWLINE]user: So i may loss my operating privileges if i ignore the civil penalties imposed on me?[NEWLINE][BOUNDARY][NEWLINE]user: Could the fines or penalties be reduced?[NEWLINE]agent: Yes and the fines or penalties might be reduced or you may be offered to compensate the customer instead of paying the fines or penalties.[NEWLINE][BOUNDARY][NEWLINE]user: What happen if I am revoked?[NEWLINE]agent: If you are revoked, you will need to cease to operate and surrender all supplies.[NEWLINE]user: Can I appeal? |
superseg_train_1971 | user: i was wondering if i could get some more information about the hearing process?[NEWLINE]agent: sure, the DMV is the petitioner and the complainant may be a witness and the complainant may be a witness. you are entitled to an attorney and to bring that attorney to the hearing. `[NEWLINE]agent: would you like me to explain more about the hearing process?[NEWLINE]user: yes please, what happens at the end of the hearing?[NEWLINE]agent: at the end of the hearing there may differences in terms of results. wou;d you like to hear more?[NEWLINE]user: yes please, what do you mean by differences in terms of results?[NEWLINE]agent: some ALJs may sustain or impose civil penalties. if the ALJ imposes civil penalties, you must pay all fines and penalties in order to prevent the loss of your operating privileges. you will receive a letter from the DMV shortly after the hearing[NEWLINE]user: What happens to my business?[NEWLINE]agent: if you pay the fine you will be allowed to return to work and business will be running after compliance.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if there is no action at the hearing?[NEWLINE]agent: you may be offered the opportunity to pay restitution to the consumer or have the penalty reduced depending on the result of the hearing[NEWLINE][BOUNDARY][NEWLINE]user: what happens if there is action at the hearing? |
superseg_train_1972 | user: How do I go about looking for complaints against my business or shop?[NEWLINE]agent: If there is a complaint against you or your business, a consumer Services Representative from the DMV will contact you to resolve the complaint[NEWLINE]user: ok yes this applies to me, thank you for the information[NEWLINE]agent: Have you had a complaint filed against you?[NEWLINE]user: Not that I am aware of[NEWLINE][BOUNDARY][NEWLINE]user: What if it is not resolved?[NEWLINE]agent: The person who filed the complaint are advised to contact the DMV Consumer & Facilities Services Complaint Unit[NEWLINE][BOUNDARY][NEWLINE]user: Will I be charged any penalties if not found guilty?[NEWLINE]agent: You must pay all fines to avoid possible loss of operating privilage[NEWLINE]user: Is there a way to appeal the decision?[NEWLINE]agent: to appeal the decision you have 60 days from the date of the ALJs decision to file the Appeal From DMV Hearing Determination PDF [ 2 ] AA-33A, which must be accompanied by the appropriate filing fee.[NEWLINE]user: Will I lose my business license? |
superseg_train_1973 | user: How do I report a body shop?[NEWLINE]agent: Was there a claim filed against you?[NEWLINE]user: yes there was.[NEWLINE]agent: There a Consumer Services Representative from the DMV will contact you in an attempt to resolve this complaint.[NEWLINE]user: Will I be able to talk to a person?[NEWLINE]agent: a Consumer Services Representative from the DMV will contact you in an attempt to resolve this complaint.[NEWLINE][BOUNDARY][NEWLINE]user: how long is the hearig process?[NEWLINE]agent: you will be back in business after complete compliance.[NEWLINE][BOUNDARY][NEWLINE]user: Will there be a formal investifation[NEWLINE]agent: The AFI will conduct a formal investigation[NEWLINE][BOUNDARY][NEWLINE]user: How long do I have before I appeal it?[NEWLINE]agent: you have 60 days from the date of the ALJs decision to file the Appeal From DMV Hearing Determination PDF [ 2 ] AA-33A, which must be accompanied by the appropriate filing fee[NEWLINE][BOUNDARY][NEWLINE]user: can I request a hearing?[NEWLINE]agent: you may be offered the opportunity through a " hearing waiver " to admit to the charges and to either pay a specified monetary penalty and/or to accept a suspension[NEWLINE]user: How will i know i get a hearing? |
superseg_train_1974 | user: Hi, good afternoon. I want to file a FOIL request, but i wanted to know if there is any fee involved?[NEWLINE]agent: There is, indeed. By law, we're authorized to charge $10 fee for searching. You must know that fee is only to determine if the requested information is available. It doesn't guarantee a information delivering. Plus, search fee isn't refundable.[NEWLINE]agent: Can you tell me if you also have requested copies for that information, in case being available?[NEWLINE]user: No, i haven't.[NEWLINE][BOUNDARY][NEWLINE]user: Anyway, in case i get the notification on my records being available for me to inspect them, what should i do then?[NEWLINE]agent: Just come to the Customer Service Counter Room in 136 Swan Street, Building Empire State Plaza, on any day from Monday through Friday. The service will be open from 8.30 am to 3:45 pm, except for state holidays.[NEWLINE]user: I submitted a phone number with my request. Can i expect to be contacted in that way?[NEWLINE]agent: Yes. The FOIL office surely will use that phone number to contact and notify you when your records are ready for you to be inspected. If you didn't submit a phone, then you'll be notified by mail.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, then i'll have it with me all times. Eh, some time ago i submitted a request but it was eventually denied. Can i file an appeal for that denied request?[NEWLINE]user: It was a partial denial, by the way. |
superseg_train_1975 | user: I'm looking for some FOIL info about how to file a request, please.[NEWLINE]user: It is necessary that i use FOIL to search for DMV records?[NEWLINE]agent: Not necessarily. You could try to submit a form MV-15. That would be a Request for DMV Records.[NEWLINE]user: I see. Is there any difference using one instead the other?[NEWLINE]agent: Certainly, there is. As many documents are available in that way, you'll have more possibilities to receive records sooner using MV-15 than filing a FOIL request.[NEWLINE][BOUNDARY][NEWLINE]user: So, you encourage me to always go for this MV-15 first?[NEWLINE]agent: Yes, definitely encourage you to do that. Most times, it will save you many troubles and will speed up your requests.[NEWLINE][BOUNDARY][NEWLINE]user: I'll take that in consideration, thanks. Anyway, if i decide to go with FOIL request, is there any fee i have to pay?[NEWLINE]agent: Indeed, there is. You'll be charged $10 fee in order to determine if your records are available, but be aware that you paying doesn't mean you'll receive any records at all. So, the fee is not refundable.[NEWLINE]agent: Are you going to request any copy of the documents?[NEWLINE]user: No, i don't have any plans to do that.[NEWLINE][BOUNDARY][NEWLINE]user: Is there any condition about the document having personal information? |
superseg_train_1976 | user: Yeah, hi. I filed a FOIL request some days ago and would like to know how long i'll have to wait before be able to inspect the documents and where it will be?[NEWLINE]agent: It certainly takes a while. Yo must be patient, because is not custom that records are produced the same day they are requested. The standard time frame is at least 20 business days after receiving written acknowledgement from the FOIL office.[NEWLINE]agent: Did you provided a phone number along your request?[NEWLINE]user: No, i didn't do that.[NEWLINE][BOUNDARY][NEWLINE]user: My FOIL request has been rejected, can i file a appeal?[NEWLINE]agent: That rejection has been for a whole or only for a part of your request?[NEWLINE]user: It was for a part on the information requested, yes.[NEWLINE]agent: You may indeed appeal the rejection then. You must proceed writing before 30 days from the date of denial for your FOIL request. It must contain a description of the contents which were rejected and have your appeal identified with the date of your record request.[NEWLINE][BOUNDARY][NEWLINE]user: Thank for the answer. Last question, please. what can i expect to happens when my requested records are ready to inspection? |
superseg_train_1977 | user: Is there anywhere that I can view copies of DMV records and if so, when can I do this?[NEWLINE]agent: After 20 business days of the receipt of the FOIL Office's written acknowledgement of your request, most DMV records are available for viewing, these records can rarely be produced on the day that they are requested[NEWLINE]user: Can I be contacted by phone if I provided a number with my request?[NEWLINE]agent: When the requested records are ready to be viewed, the FOIL office will call you. Otherwise, you will be notified by mail[NEWLINE][BOUNDARY][NEWLINE]user: In the event that I am unhappy with the DMV's response to my FIOL request, can I appeal this?[NEWLINE]agent: Yes, if the DMV has denied your request completely or partially[NEWLINE]user: How do I appeal it?[NEWLINE]agent: You must appeal in writing within 30 days of the denial of your FOIL request. This appeal has to identify the date of your record request and a description of the denial[NEWLINE][BOUNDARY][NEWLINE]user: What do I do when I am informed that the records I requested are ready for viewing? |
superseg_train_1978 | user: Hello, I need some help registering my moped. Could you help me out?[NEWLINE]user: I know there are some documents I have to take to DMV in order to register my moped, but I don't know all of them, can you tell me what should I take to DMV?[NEWLINE]agent: Before you go to DMV you have to complete the Document Guide to make sure you take the correct documents with you.[NEWLINE][BOUNDARY][NEWLINE]user: Okey, thanks. Just to be sure I own a moped and not a normal motorcycle, what is exactly what DMV consider a moped?[NEWLINE]agent: New York law (not DMV specifically), defines a moped/motor scooter as "limited use vehicles with two or three wheels". But generally speaking a moped is a small motorcycle with bicycle pedals.[NEWLINE][BOUNDARY][NEWLINE]user: Great! Hey, I just read the Document Guide and realised I don't have any of the documents to proof my age and identity. What can I do in that scenario?[NEWLINE]agent: You must provide other kinds of proof, don't limit yourself just to the documents listed.[NEWLINE]user: My county is not listed in the online reservation.[NEWLINE]agent: See our office locations and hours here www.dmv.com/locations/counties[NEWLINE][BOUNDARY][NEWLINE]user: Thanks. One more question, are there any special requirements to operate a moped here in New York? |
superseg_train_1979 | user: Good morning, i'm just looking to know how i do to register a moped, please.[NEWLINE]agent: Ok,That would refer to a limited use motorcycle, did you know that?[NEWLINE]user: No, i think i didn't know that fully.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you aware of the special requirements to operate a moped in NY?[NEWLINE]user: No, i'm not. That's why i'm looking for info in general.[NEWLINE][BOUNDARY][NEWLINE]user: In any case, please. What i need to bring to DMV for register a moped?[NEWLINE]agent: Ok, for that, you'll need to check first the DMV Document Guide. In that way, you'll make sure to not miss any document.[NEWLINE][BOUNDARY][NEWLINE]user: Could you at least give me a summary of what i need to bring with me?[NEWLINE]agent: Sure. Most important item would be a completed form MV-82 Registration /title Application.[NEWLINE]agent: Would you like to get a faster service, in any case?[NEWLINE]user: Yes, i would love that, it is possible? |
superseg_train_1980 | user: I would like to register a moped and I have a few questions.[NEWLINE]agent: Just to make sure, you are certain your motorcycle is classified as a moped, correct?[NEWLINE]user: Not quite, what is the legal definition of a moped?[NEWLINE]agent: New York law defines a "moped" or a"motor scooter" as a limited use vehicle with two or three wheels[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if the county I'm in doesn't have online reservation?[NEWLINE]agent: You would need to make a reservation through one of our office locations, you can check the locations and hours.[NEWLINE]user: What If I don't have one of these required documents?[NEWLINE]agent: You must provide other kinds of proof of both identity and age.[NEWLINE][BOUNDARY][NEWLINE]user: Should I pay attention to any special requirements to operate a moped? |
superseg_train_1981 | user: I would like to register a moped, what is the procedure?[NEWLINE]agent: Will you be using a moped as a permanent vehicle?[NEWLINE]user: No, this isn't the case for me at the moment[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to satisfy certain requirements to use a moped in New York?[NEWLINE]agent: In order to operate a moped, you must have a driver license and register the moped, there are some exceptions which are listed in a table on the website[NEWLINE][BOUNDARY][NEWLINE]user: Could you give me a summary of what I need to bring to the DMV to register a moped?[NEWLINE]agent: Firstly you will need to complete a Registration/Title Application form PDF (4) MV-82[NEWLINE]agent: Is there any way for me to speed up the service of registering a moped?[NEWLINE]user: Yes there is[NEWLINE]agent: To speed up the registration process, you can make a reservation online for any of the offices located in New York City, Westchester, Nassau, Suffolk, Rockland, Onondaga, Monroe or Albany[NEWLINE]user: What if I don't have one of the required identification documents? |
superseg_train_1982 | user: Hello, I would like to register my moped. How do I proceed?[NEWLINE]agent: Is your vehicle a moped or a motorcycle?[NEWLINE]user: It is a moped not a motorcycle.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you have a driver's license and is your moped registered?[NEWLINE]user: I'm about to receive my driver's license but my moped is not registered.[NEWLINE][BOUNDARY][NEWLINE]agent: Once you get your driver's license, you need to come register your moped at the DMV.[NEWLINE]user: Okay, I will do that.[NEWLINE]agent: Before going to the DMV, please complete the Document Guide. It will inform you of the correct documents to bring with you.[NEWLINE][BOUNDARY][NEWLINE]user: I still haven't received my driver's license, can I use my learner's permit from another state?[NEWLINE]agent: Yes as long as it is from one of the Tri-States.[NEWLINE]user: Can I see a list of these eligible counties?[NEWLINE]agent: They are listed on the website on the office locations page.[NEWLINE]user: Are the offices open on Saturdays?[NEWLINE]agent: Yes some of our offices are open on Saturdays.[NEWLINE][BOUNDARY][NEWLINE]user: If I want to eventually get a moped that has three wheels, do I need a different kind of driver's license? |
superseg_train_1983 | user: What do I need to register a moped?[NEWLINE]agent: Do you know what is considered a motorcycle of limited use (also known as a moped)?[NEWLINE]user: That does not apply to me, I need another...[NEWLINE][BOUNDARY][NEWLINE]agent: Ok, did you know that there are special requirements to operate a limited-use motorcycle (moped) in New York?[NEWLINE]user: That does not apply to me.[NEWLINE][BOUNDARY][NEWLINE]agent: Ok, come on again I would like to know what you need to take to the DMV...[NEWLINE]user: I'm really not much help from you, it doesn't apply to me[NEWLINE][BOUNDARY][NEWLINE]user: How to know if my moped needs insurance?[NEWLINE]agent: To know if your moped needs insurance, you must provide us with proof that your insurance company will issue. Bring a copy of your insurance identification cards to the nearest DMV and we will gladly assist you.[NEWLINE]user: How do I make a Registration Request?[NEWLINE]agent: You will need a completed title PDF [4] MV-82[NEWLINE]user: Ok, do I need to wear?[NEWLINE]agent: You need proof of insurance if 2 of them are required.[NEWLINE]user: Why do you require 2 of them?[NEWLINE]agent: They are only protocols, as I said before you need proof of insurance to help you with your problem.[NEWLINE]user: How is the class of the vehicle determined? Could you specify the requirements that I must meet? |
superseg_train_1984 | user: How do I go about registering a moped?[NEWLINE]agent: Does yourmode of transportation have more than two or three wheels?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: They are the same requirements as motocrycles[NEWLINE]user: ok then that does not apply to me. Thank you[NEWLINE][BOUNDARY][NEWLINE]agent: Did you complete the document guide?[NEWLINE]user: I am sorry no I did not.[NEWLINE][BOUNDARY][NEWLINE]user: what are the requirements in obtaining a moped liscense?[NEWLINE]agent: There are permit restrictions to all permit classes[NEWLINE]user: What if they are 16 years old?[NEWLINE]agent: If they are that age Junior operator restrictions apply to class DJ and MJ permits and driver licenses.[NEWLINE][BOUNDARY][NEWLINE]user: What is a limited use motocycle? |
superseg_train_1985 | user: id like to register a moped[NEWLINE]agent: is it a limited used moped?[NEWLINE]user: no a regular moped, it has 2 wheels and moves around 50mph[NEWLINE]agent: does it have 3 wheels?[NEWLINE][BOUNDARY][NEWLINE]user: i have a document i can bring to an office[NEWLINE]agent: i have a manual and a license[NEWLINE]user: i am in the UK where do i bring my documents?[NEWLINE]agent: i can see your local office to bring them and will share the address[NEWLINE][BOUNDARY][NEWLINE]user: can i still use my moped without my documents?[NEWLINE]agent: you are still able to use your moped just bring the documents to us to copy and have on file[NEWLINE][BOUNDARY][NEWLINE]user: i will also bring proof of insurance and my id card[NEWLINE]agent: if your insurance is up to date there will be no issues[NEWLINE]user: i have full insurance and full drivers permit |
superseg_train_1986 | user: I just passed my test and I want to know what is next.[NEWLINE]agent: You will receive an interim license that will allow you to drive and that you must to keep it with your photo learner permit. You will receive your photo driver license in the mail in about 2 weeks.[NEWLINE]user: What should I do after passing my road test if I am 16 years old and I have a Class DJ driver license?[NEWLINE]agent: You must obey the restrictions for junior drivers. For more information, I invite you to see the Graduated Driver License GDL Law and restrictions on drivers under age 18.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I fail my test?[NEWLINE]agent: No problem if you fail your test.[NEWLINE]user: What happens if I fail my non-commercial license road test?[NEWLINE]agent: Your learner permit remains valid until the expiration date.[NEWLINE]user: What if my learner permit expires before my next road test? |
superseg_train_1987 | user: Hi, i'm going to take my road test soon, and i know is getting way ahead, but i wanted to know what happens once i pass the test?[NEWLINE]agent: Once you pass your test, the license examiner will give you an interim license. Until you receive your photo drive license by mail in a period of two weeks, the interim license will allow you to drive, so keep it along you photo learner permit all the time.[NEWLINE]user: Wow, that's cool, and what if i'm still under 18? Is there any advice you could give me?[NEWLINE]agent: If you still underage, then you must know you have to obey any restrictions for those junior drivers. For more information, please check the Graduated Driver License law and restrictions.[NEWLINE][BOUNDARY][NEWLINE]user: Um, ok, i'll check that out. Listen, i went for that myself, but i wanted to know for a friend. Where she can find more information about pre-licensing certificate?[NEWLINE]agent: Very simple. Just need to tell her to check the Prepare for your Road Test document. There she'll find out all the info she wants to know, as the fee she must pay, for example.[NEWLINE][BOUNDARY][NEWLINE]user: Thanks, i'll tell her. uh, i don't want to think about it, but, what happens if i fail may test?[NEWLINE]agent: I understand your concerns. In that case, you'll be able to keep using your learner permit until you get another road test.[NEWLINE]user: Ok,but what if my permit expires before that? Can i get a new one and not miss my test? |
superseg_train_1988 | user: I have passed my road test, now what?[NEWLINE]agent: You will receive an interim license that allows you to drive. Keep the interim license with your photo learner permit. You will receive your photo driver license in the mail in about 2 weeks.[NEWLINE]user: What should I do if I am 17 years old and I have a DJ Class driver's license?[NEWLINE]agent: You must obey the restrictions for junior drivers. Please, see "Graduated Driver License GDL Law and restrictions on drivers under age 18" for more information.[NEWLINE][BOUNDARY][NEWLINE]user: I would like to pay for additional tests, how can I do it?[NEWLINE]agent: Did you fail your road test?[NEWLINE]user: Sadly yes[NEWLINE]agent: You can pay for additional tests online or by phone.[NEWLINE]user: How can I get one a Pre-Licensing Course Certificate MV-278?[NEWLINE]agent: First of all, see "Prepare for your road test". Then the fee for up to two road tests for a non-commercial license is included in your $10 driver license application fee. The earliest date is within three to five weeks.[NEWLINE]user: My temporary learner permit is without a photo... is this a problem? |
superseg_train_1989 | user: What happens if I fail my road test?[NEWLINE]agent: The main thing is not to worry, it's not the end of the world[NEWLINE]agent: Is it a non-commercial license road test that you have failed?[NEWLINE]user: Yes, it is[NEWLINE]agent: In this instance, your learner permit remains in place until the normal expiration date[NEWLINE][BOUNDARY][NEWLINE]user: What ways are there for me to pay for any additional road tests that I have to undertake?[NEWLINE]user: If I have a temporary learner permit, without a photo, how do I pay for any additional road tests?[NEWLINE]agent: If your license is temporary, you must bring your NY State driver license with you, or alternatively, a NY State non-driver ID Card[NEWLINE]user: How do I pay for an additional road test after failing the initial test? |
superseg_train_1990 | user: I would like to know what happens after passing my road test.[NEWLINE]agent: You will receive from our license examiner an interim license that allows you to drive. Please, keep the interim license with your photo learner permit. You will receive your photo driver license in the mail in about 2 weeks.[NEWLINE]user: What are the steps if I am 17 years old?[NEWLINE]agent: If you are 17 years old and you have a Class DJ, MJ or DJMJ driver license, you must obey the restrictions for junior drivers. For more information you can see "Graduated Driver License GDL Law and restrictions on drivers under age 18".[NEWLINE][BOUNDARY][NEWLINE]user: How can I get a Pre-Licensing Course Certificate MV-278?[NEWLINE]agent: For more information about it, see "Prepare for your road test". The fee for up to two road tests for a non-commercial license is included in your $10 driver license application fee. The earliest date is within three to five weeks.[NEWLINE]user: What if I fail my road test?[NEWLINE]agent: Don't worry about it, you can pay for additional tests online or by phone.[NEWLINE][BOUNDARY][NEWLINE]user: My learner permit will expire 2 weeks before my road test, is that a problem? |
superseg_train_1991 | user: Can I use the DMV Road Test System to obtain my CDL?[NEWLINE]agent: Yes, you are able to schedule a CDL test online or by phone.[NEWLINE][BOUNDARY][NEWLINE]user: How long will it take to receive my driver license in the mail?[NEWLINE]agent: It will take about 2 weeks for you to receive your photo driver license in the mail.[NEWLINE][BOUNDARY][NEWLINE]user: How do you pay for additional tests if you fail?[NEWLINE]agent: You can for additional tests either online or by phone.[NEWLINE][BOUNDARY][NEWLINE]user: What would cause a test to be cancelled?[NEWLINE]agent: A test can be cancelled for various reasons including bad weather or road construction.[NEWLINE][BOUNDARY][NEWLINE]user: Am I able to cancel my test?[NEWLINE]agent: You are able to cancel your test either by phone or online.[NEWLINE]user: No, I do not need to reschedule my test.[NEWLINE][BOUNDARY][NEWLINE]user: Can I pay additional fees over the phone?[NEWLINE]agent: You are able to pay for additional fees over the phone.[NEWLINE][BOUNDARY][NEWLINE]user: If I'm under 18, how long do I have to have my learner permit before I can schedule a road test? |
superseg_train_1992 | user: I would like to schedule a road test please.[NEWLINE]agent: Please use the road test system to schedule confirm, cancel or schedule a driving skills road test including CDL and motorcycle online or by phone[NEWLINE]agent: Did you already take a test?[NEWLINE]user: No I have yet to sign up and take one[NEWLINE]agent: Is your learner permit up to date?[NEWLINE]user: It is, yes[NEWLINE]agent: You will need to get one.[NEWLINE]user: Ok sure that is no problem[NEWLINE]agent: These are the following requirements[NEWLINE][BOUNDARY][NEWLINE]user: ok thank you for being helpful[NEWLINE]agent: Do you fit those requirements[NEWLINE]user: Are the fees really high?[NEWLINE]agent: The fees vary[NEWLINE][BOUNDARY][NEWLINE]user: Does it take a while to review? |
superseg_train_1993 | user: how do i pay for addtional tests?[NEWLINE]agent: you can pay additional tests online or by phone.[NEWLINE]user: doesnt apply[NEWLINE]agent: to pay. does this apply to you?[NEWLINE]user: no[NEWLINE]agent: have a valid learner permit?[NEWLINE][BOUNDARY][NEWLINE]user: how to reschedule an appointment[NEWLINE]agent: you must cancel your appointment before you can search for a new date. you can not have more than one appointment at a time[NEWLINE][BOUNDARY][NEWLINE]user: what do i need for additional tests?[NEWLINE]agent: have a valid learner permit or driver license[NEWLINE]user: do i need a dmv id number?[NEWLINE]agent: provide your dmv id number from your learner permit client ID number[NEWLINE][BOUNDARY][NEWLINE]user: what happens if i fail a test[NEWLINE]agent: you can schedule another road test[NEWLINE]user: do i need a new learner permit? |
superseg_train_1994 | user: I want to taje a road test, can you help me schedule it?[NEWLINE]agent: The DMV road test system can help you schedule or reschedule[NEWLINE][BOUNDARY][NEWLINE]user: You need to bring your learner permit that has your photo on it[NEWLINE]agent: Please bring your photo learners permit[NEWLINE][BOUNDARY][NEWLINE]user: I am under 18, does that make a difference?[NEWLINE]agent: Just to verify, Are you under 18 years old?[NEWLINE]user: Yes i am under 18 years old[NEWLINE]agent: After you get your learners permit you have to wait 6 months. Then you can schedule your road test[NEWLINE][BOUNDARY][NEWLINE]user: What happens if i am late for my test?[NEWLINE]agent: We would prefer you are on time, if you are late you may need to reschedule[NEWLINE][BOUNDARY][NEWLINE]user: What if a test may be cancelled due to weather or road conditions?[NEWLINE]agent: For your convenience check the DMV cancellations beforehand to find out if you may need to reschedule[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I fail my test? |
superseg_train_1995 | user: Yeah, i need some additional info about registering a vehicle.[NEWLINE]user: I want to register a vehicle, but i need to be a U.S resident to do that?[NEWLINE]agent: Don't need to. Do yo have the other requirements?[NEWLINE]user: Yes, i do have the other requirements for registration.[NEWLINE]agent: In that case, you are free to register a vehicle here without any problem.[NEWLINE][BOUNDARY][NEWLINE]user: Glad to know that. Um, and in case i want to register more than one vehicle type?[NEWLINE]agent: If you want to do that, then you should refer to the online information available to you, accessing the web pages listed on this page.[NEWLINE][BOUNDARY][NEWLINE]user: Thanks. i'll look into it. Now, i have another question. There is anything i must do if i purchased a car in NYS and wasn't a NYS resident back then?[NEWLINE]agent: If that was the case, you must use the form DTF-803 from the NYS Department of Tax & Finance to receive a non- resident exception.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, that would be handy. Um, is there any information i should know about idenftification numbers on vehicles or motorcycles on NYS?[NEWLINE]agent: In that regard, the DMV should keep you up to date on any NYS laws referring to Vehicle Identification Numbers or VIN's.[NEWLINE][BOUNDARY][NEWLINE]user: I see. A last question, please?. Is there any implication if i purchase my vehicle from a private owner's sale? |
superseg_train_1996 | user: Hi, please, can you tell me which documents i need to ask from DMV related to registering a vehicle?[NEWLINE]agent: No problem. You'll need to ask for 1 or 2 vehicle plates. That is, unless you have ones from another vehicle and you want to transfer them to be registered in NY. The thing you need to ask is your registration window sticker.[NEWLINE]agent: Have you already registered in NY DMV?[NEWLINE]user: Yeah, i already did that.[NEWLINE]agent: Good. Then, additional to the documents i told you before, you'll receive a new title certificate. That will be in a period of 90 days.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, i'll look for it. Something else i want to ask, Is there anything who avoids me for register a vehicle in NY?[NEWLINE]agent: Nothing special. If you meet the requirements, you can register a vehicle in NY without any problem.[NEWLINE][BOUNDARY][NEWLINE]user: What can i do if i don't find a certain information in here?[NEWLINE]agent: In that case, you can trust your insurance company to fill in for any information we can't give you here.[NEWLINE]user: Ok, thanks, i'll keep that in mind. Final question for now, please. Is there any considerations about buying a car from another person in a private sale? |
superseg_train_1997 | user: Hello, i'm need for additional information about vehicle registering.[NEWLINE]user: Wanted to know about the so-called VIN numbers please?[NEWLINE]agent: Sure. VIN stands for Vehicle Identification Number, and there is some laws applicable to them.[NEWLINE][BOUNDARY][NEWLINE]user: I recently bought a car in a private sale, Is there anything i need to do with that?[NEWLINE]agent: You need to get the car's taxes calculated. For that, you and the seller need both to fill a form DTF-802, so the DMV can do the taxes maths.[NEWLINE][BOUNDARY][NEWLINE]user: And in any case i need to register more than one vehicle?[NEWLINE]agent: That info can be located in any of the web pages listed on DMV's page.[NEWLINE][BOUNDARY][NEWLINE]user: Is there any proceeding involved in the eventuality i buy a car in NY and happens i wasn't a resident?[NEWLINE]agent: To fix that, please use form DTF-803, so you can receive a non-resident exemption from NYS sales tax.[NEWLINE][BOUNDARY][NEWLINE]user: Given i meet NYS requirements, i can register a vehicle, isn't? |
superseg_train_1998 | user: What additional information is there in relation to registering a vehicle?[NEWLINE]user: Are there any safeguards in place if I share my registration information online?[NEWLINE]agent: You can read more about sharing your registration information on the website[NEWLINE][BOUNDARY][NEWLINE]user: Where can I get more help regarding specific information when registering various types of vehicles[NEWLINE]agent: To get the information you are looking for, you must refer to the webpages that are listed on this page[NEWLINE][BOUNDARY][NEWLINE]user: Where can I fond more information on Vehicle Identification Numbers (VINS) on vehicles and motorcycles?[NEWLINE]agent: The DMV have laws related to vehicle identification numbers (VINS) which are there to protect consumers[NEWLINE][BOUNDARY][NEWLINE]user: What are the registration requirements that must be met if I am not a resident of the United States?[NEWLINE]agent: null[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I purchased my vehicle in a private sale, how do I register this vehicle? |
superseg_train_1999 | user: Morning! I just read about the PBS license on an article but I don't know what's that, and I couldn't found any information about that. Could you help me out a bit? I'm interested because I'm not sure if I should get a PBS license.[NEWLINE]agent: A Private Service Bureau PSB license is required of any person, firm, association or corporation engaged in the business of assisting for hire in securing licenses to drive motor vehicles, registrations, or titles of motor vehicles.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you engaged in that!? So I can tell you how you can Apply.[NEWLINE]user: Yes, I'm engaged in that business.[NEWLINE][BOUNDARY][NEWLINE]user: What are the requirements?[NEWLINE]agent: You want to apply to operate a PSB license?.[NEWLINE]user: Yes, I want to have a PSB license.[NEWLINE]agent: To apply for a license to operate a PSB, you must submit the NY State DMV: A) your form PSB-3 that shows your PSB name was approved by the DMV see aboveB) a photocopy of a valid NY State driver license or non - driver photo ID C)...I'll send you a document with the rest of the requirements so you can save it in your computer and check them whenever you want.ApplicationforPSB.pdf[NEWLINE]user: Ok, I read it but it does not say anything if I don't have emplyees. |
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