Unique Case Record Key
int64 1.56M
3.79M
| Description
stringlengths 1
20.9k
| Subject
stringlengths 1
300
| Reporting Sub Category
class label 69
classes | Reporting Category
class label 13
classes | Preprocessed
stringlengths 1
181
| input_ids
sequence | token_type_ids
sequence | attention_mask
sequence | labels
int64 0
12
| tags
sequence |
|---|---|---|---|---|---|---|---|---|---|---|
1,771,743 | xxxxx vehs ipkg along svc rd & lub | blk 651B vehs ipkg along svc rd & lub | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| xxxxx vehs ipkg along svc rd & lub | [
101,
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1,739,448 | vehs ipkg st lot and lub | vehs ipkg st lot and lub | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| vehs ipkg st lot and lub | [
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] |
2,019,190 | 4 veh ipkg dyl | 4 veh ipkg dyl | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| 4 veh ipkg dyl | [
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2,032,805 | Veh ilpkg @ svc rd & LUB | Veh ilpkg @ svc rd & LUB | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| Veh ilpkg @ svc rd & LUB | [
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3,323,406 | many veh ilpkg @ lub | many veh ilpkg @ lub | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| many veh ilpkg @ lub | [
101,
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2310,
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1,930,899 | veh ipkg at deck 1 infront atm machine, grd floor - many veh ipkg at all carpark, hcap lot | veh ipkg at deck 1 infront atm machine, grd floor - many veh ipkg at all carpark, hcap lot | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| veh ipkg at deck 1 infront atm machine, grd floor - many veh ipkg at all carpark, hcap lot | [
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1,562,178 | xxxxx ipkg @ lub, causing obs, req to summon | sbf5353t ipkg @ lub, causing obs, req to summon | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| xxxxx ipkg @ lub, causing obs, req to summon | [
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2,048,239 | resd f/bk xxxxx doing drilling & knocking work on. | resd f/bk #18-284 doing drilling & knocking work on. | 41Noise - Renovation
| 12Noise
| resd f/bk xxxxx doing drilling & knocking work on. | [
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1,879,456 | vehs ipkg at motorcycle st lot | vehs ipkg at motorcycle st lot | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| vehs ipkg at motorcycle st lot | [
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2,131,904 | tt from ment unit f/b reno work gg on at unknown unit and flr , probably xxxxx or xxxxx. req to check and adv to stop | tt from ment unit f/b reno work gg on at unknown unit and flr , probably #05-105 or #07-105. req to check and adv to stop | 41Noise - Renovation
| 12Noise
| tt from ment unit f/b reno work gg on at unknown unit and flr , probably xxxxx or xxxxx. req to check and adv to stop | [
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1,975,008 | Faith Lim <faith.xxxxx.com> Your Ref Our Ref Categories Classification : Faith Lim <faith.xxxxx.com> 06/08/2017 07:37 PM To Kelvin Tan <kelvintanxxxxx.com> cc chng_swee_hxxxxx.gov.sg, lee_lin_cxxxxx.gov.sg, bamadxxxxx.hdb.gov.sg bcc Subject Re: Inspection of Leakages and Spalling Concrete Dear Mr Chng, Blk 122 Ang Mo Kio Ave 3, Unit 07-1761. For the last 4 months, we have been noticing the toilet ceiling starts to spall again. Similarly, the kitchen ceiling started to grow mouldy, despite rectification works was done by the HDB contractor in 2015. Photos are enclosed for your reference.?á Kindly arrange a time to inspect the possible leakage issue. I can be contacted at xxxxx. Thanks & Regards, Faith Unit owner. On Wed, Apr 13, 2016 at 5:43 PM, Kelvin Tan <kelvintanxxxxx.com> wrote: Dear Mr Chng, ?á?á?á?á?á We have found possible recurrent seepages in our kitchen toilet after the rectification had been carried out by the HDB contractor. The ceiling plaster has been falling off daily. Enclosed photo for your reference. ?á?á?á?á?á I believe the rectified works?áat upper floor toilet should?ástill be under warranty. Please kindly arrange a suitable time to inspect if required, preferably on Saturday mornings. I?ácan be?ácontacted on my mobile at xxxxx. Thank you. Regards, Kelvin Tan, Unit Owner M: xxxxx. - IMG_7990.JPG - IMG_7989.JPG - IMG_7988.JPG ________________________________ Posted by Faith Lim/ on 06/08/2017 07:37:52 PM | Re: Inspection of Leakages and Spalling Concrete | 75Spalling Concrete - Within HDB Flat
| 8Public Housing Infrastructure (Excl Lifts)
| Ceiling plaster has been falling off daily the kitchen ceiling started to grow mouldy toilet ceiling starts to sp | [
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1,913,180 | big truck ipk at driveway next to xxxxx | big truck ipk at driveway next to lot 10A | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| big truck ipk at driveway next to xxxxx | [
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1,881,929 | veh ipkg st lot 54 without st for 2 days. --xxxxx. Req feedback. | veh ipkg st lot 54 without st for 2 days. --gb 4647m. Req feedback. | 8Illegal Parking - Public Housing General Reserved Lots
| 11Illegal Parking
| veh ipkg st lot 54 without st for 2 days. --xxxxx. Req feedback. | [
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1,875,666 | xxxxx ipkg @ swl. veh ipkg @ h/cap lot. caller monitoring at site. | sgl7139s ipkg @ swl. veh ipkg @ h/cap lot. caller monitoring at site. | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| xxxxx ipkg @ swl. veh ipkg @ h/cap lot. caller monitoring at site. | [
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1,758,534 | White Toyota ipkg at lub. | White Toyota ipkg at lub. | 22Illegal Parking - Public Housing Loading and Unloading Bays
| 11Illegal Parking
| White Toyota ipkg at lub. | [
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2,032,215 | xxxxx ilpkg at h/cap lot | SH7024T ilpkg at h/cap lot | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
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2,017,950 | blk 7 - veh ilpkg at h/cap lot & LUB & svc road | blk 7 - veh ilpkg at h/cap lot & LUB & svc road | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
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2,126,228 | Hi, I would like to file a complaint on renovation work on unit 11-06 at 130 Edgedale Plains. Their renovation work has started to be extremely noise with drilling sound during entire day time since Monday (4th Dec) or Tues and has continue on till today (Saturday). From the guideline given, the noisy work should not exceed 3 days and should not even do it on Saturday. The contractor appeared to have neglected this completely. I just walk up and warned them to stop immediately.. They stop drilling right after that but still continuing with their knocking. I have a toddler and two kids at home daily and we can't bear with the noise already. Please help us to route to the right channel. | Feedback on loud renovation noise coming from Blk 130 Edgedale Plains #11-06 (S) 820130. | 41Noise - Renovation
| 12Noise
| renovation work on unit 11-06 at 130 Edgedale Plains. Their renovation work has started to | [
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1,743,859 | pls advise # 09-50 renovation drilling polish cutting metal sound noisy work exxxxxh flr also can hear sixxxxxm when he reach home pls advise to stop | pls advise # 09-50 renovation drilling polish cutting metal sound noisy work even 16th flr also can hear since 2pm when he reach home pls advise to stop | 41Noise - Renovation
| 12Noise
| noisy work drilling polish cutting metal sound noisy work. noisy work cutting metal sounds like drilling. | [
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1,842,240 | <PENG_JUN_xxxxx.gov.sg> Your Ref Our Ref Categories <PENG_JUN_xxxxx.gov.sg> 23/05/2017 04:00 PM To <feedbxxxxx.org.sg>, <xxxxx.hdb.gov.sg> cc <Alex_NGxxxxx.gov.sg> bcc Subject Blk 965 Hougang Ave 9 "Shouts late in the night, splashed water from washing air-conditioner compressor" Good Afternoon AMK TC & HDB Admin, ?á ?á?á?á?á?á?á?á?á?á?á?á?á?á?á?á This email is with regard to the aforementioned media broadcast on a resident who was observed to be cleaning the air-conditioner compressor, and causing water to splash into another neighbour?ÇÖs unit. Several behaviours apart from the cleaning had also been stated to be carried out by the said resident such as throwing things down. ?á 2?á?á?á?á?á?á?á?á?á?á?á?á?á May I check if there is any background or current actions on this case? ?á ?á?á?á?á?á?á?á?á?á?á?á?á?á?á?á Thank you ?á ?á SSGT Peng Jun Wei, Winston Crime Prevention Officer Community Policing Unit / Hougang NPC Ang Mo Kio Division Singapore Police Force DID: (65) xxxxx | Blk 965 Hougang Ave 9 Shouts late in the night, splashed water from washing air-conditioner compressor | 66Noise - Neighbours
| 12Noise
| Water from washing air-conditioner compressor cleaning. splashed water into another neighbour's unit. | [
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1,894,369 | vehs ipkg along svc rd o/side coffeeshop. | vehs ipkg along svc rd o/side coffeeshop. | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
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1,906,457 | REQUIRE ASSISTANCE TO FIX THE BOMB SHELTER BLACK RUBBER THAT IS COMING OFF | BOMB SHELTER BLACK RUBBER COMING OFF | 52Ceiling Leak
| 8Public Housing Infrastructure (Excl Lifts)
| REQUIRE ASSISTANCE TO FIX THE BOMB SHELTER BLACK RUBBER THAT IS COMING OFF | [
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2,040,890 | vehs ipkg handicap lot using old label and some vehs parked car lot never display coupon | vehs ipkg handicap lot using old label and some vehs parked car lot never display coupon | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
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1,898,145 | xxxxx veh ipk @ lub | srr643p veh ipk @ lub | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| xxxxx veh ipk @ lub | [
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2,052,334 | xxxxx ipk overnight LUB & blk 168-171 other vehs also ipk @ LUB | skj5796X ipk overnight LUB & blk 168-171 other vehs also ipk @ LUB | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
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1,753,519 | xxxxx & xxxxx many vehs ipkg at lub . dyl | Blk 698B & Blk 698C many vehs ipkg at lub . dyl | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| xxxxx & xxxxx many vehs ipkg at lub . dyl | [
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1,631,410 | blk 461 - vehs ilpkg at st lots | blk 461 - vehs ilpkg at st lots | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| blk 461 - vehs ilpkg at st lots | [
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1,643,287 | white MIT SJH9197 ipkg at wbay | white MIT SJH9197 ipkg at wbay | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| white MIT SJH9197 ipkg at wbay | [
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2,053,199 | xxxxx / 685B / 685C - many ipkg vehs at crc area & lub | blk 685A / 685B / 685C - many ipkg vehs at crc area & lub | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
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1,620,268 | vehs ipkg @ dyl no waiting area & infront of CRC area of blk 610 to 615 | vehs ipkg @ dyl no waiting area & infront of CRC area of blk 610 to 615 | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
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2,031,297 | white scooter ipkg o/s NPL | white scooter ipkg o/s NPL | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| white scooter ipkg o/s NPL | [
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1,929,577 | vehs ipkg lub and dyl | vehs ipkg lub and dyl | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| vehs ipkg lub and dyl | [
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2,034,185 | i/pkg at DOP near ramp for wheelchair access | i/pkg at DOP near ramp for wheelchair access | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| i/pkg at DOP near ramp for wheelchair access | [
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1,761,902 | Many vehs ilpkg at dyl and LUB causing obstruction | Many vehs ilpkg at dyl and LUB causing obstruction | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
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2,009,716 | Neigh frm unit 07-168, produce knocking sound, caller kids can't sleep during weekends, req to investigate & adv accordingly | Neigh frm unit 07-168, produce knocking sound, caller kids can't sleep during weekends, req to investigate & adv accordingly | 41Noise - Renovation
| 12Noise
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2,045,990 | 1 motorcycle and 1 car i/pkg at handicap lot. Insist summon | 1 motorcycle and 1 car i/pkg at handicap lot. Insist summon | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| 1 motorcycle and 1 car i/pkg at handicap lot. Insist summon | [
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1,917,833 | xxxxx - van ilpkg LUB xxxxx & xxxxx - lots of vehs ilpkg @ svc rd 7 LUB | Blk896B - van ilpkg LUB Blk889B & Blk889C - lots of vehs ilpkg @ svc rd 7 LUB | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
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2,055,508 | xxxxx-28D- veh ilpkg at svc rd and lub | blk28C-28D- veh ilpkg at svc rd and lub | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
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1,617,080 | veh ilpkg at st lot | veh ilpkg at st lot | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| veh ilpkg at st lot | [
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2,049,359 | Vehs ipkg @ CRC area | Vehs ipkg @ CRC area | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| Vehs ipkg @ CRC area | [
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1,977,753 | joe Mergie <mergie19xxxxx.com> Your Ref Our Ref Categories Classification : joe Mergie <mergie19xxxxx.com> 23/08/2017 06:34 PM To bskadxxxxx.hdb.gov.sg cc bcc Subject complain of inconsiderate neighbours with loud noises Dear sir/ madam, My neighbour has another adult staying at their place and they are causing a lot of noise and nuisance at night, pls come and check it out ________________________________ Posted by joe Mergie/ on 23/08/2017 06:34:30 PM | complain of inconsiderate neighbours with loud noises | 66Noise - Neighbours
| 12Noise
| complain of inconsiderate neighbours with loud noises. My neighbour has another adult staying at their place lot of noise | [
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1,600,829 | master bedroom ceiling leaking. pls send technician. | master bedroom ceiling leaking | 52Ceiling Leak
| 8Public Housing Infrastructure (Excl Lifts)
| master bedroom ceiling leaking. pls send technician. | [
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1,733,699 | Blk107-many vehs ipkg at st lots .res insist to issue summon | Blk107-many vehs ipkg at st lots .res insist to issue summon | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| Blk107-many vehs ipkg at st lots .res insist to issue summon | [
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2,224,073 | Jimmy Tan <jimmyxxxxx.com> Your Ref Our Ref Categories Classification : Jimmy Tan <jimmyxxxxx.com> 21/12/2017 10:36 AM To bbbadxxxxx.hdb.gov.sg cc mpsbukitbaxxxxx.com bcc Subject Blk 228 Bukit Batok Central Unit 03-17 Dear HDB (Bukit Batok Branch), I am writing in with regards to the feedback by my neighbor (02-17) that has complaint on the leakage on their ceiling and to a possible leakage from the kitchen drainage as accessed by HDB in Nov. As I have just brought over this unit about 1 year plus and had check with the previous owner on the earlier Home Improvement Program (HIP)?áwhich they did mentioned that Kitchen and the toilet was part of the HIP. They mentioned that they had face much issued with the piping with the earlier contractor engaged by HDB for this HIP and there were leakage issue and took a while to get it resolved. They are very sure that the piping and drainage was part of the HIP as per the previous owner. Earlier, I had a case which the neighbor had feedback on the leakage at the toilet and were then resolved after checking that the issue was minor. The HIP program was conduct in 03 Aug 2013 and it is only 2017 (less than 4 years). I don't understand?áwhy the leakage happened so fast. Now that it has caused inconveniences that I need to be at home to?áallow the?ánew contractors to come and access and repair and moreover an additional cost to me for this. I do hope you can investigate this in more details and also to check if the neighbour downstairs had also?ágone thru'?áthe HIP program as when I visited their unit, it seems that their toilet and kitchen status are rather in bad condition. Appreciate to hear your favorable reply. Thanks, Jimmy Tan (Owner of Blk 228 Unit 03-17) xxxxx ________________________________ Posted by Jimmy Tan/ on 21/12/2017 10:36:17 AM | Blk 228 Bukit Batok Central Unit 03-17 | 52Ceiling Leak
| 8Public Housing Infrastructure (Excl Lifts)
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1,892,609 | vehs ipkg no parking area and substation. | vehs ipkg no parking area and substation. | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| vehs ipkg no parking area and substation. | [
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1,603,814 | veh ilpkg at h/cap lot | veh ilpkg at h/cap lot | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
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1,896,633 | many vehs ipkg at st lots, SPTH no lot to park, caller at site waiting and monitoring to see RO down to site | many vehs ipkg at st lots, SPTH no lot to park, caller at site waiting and monitoring to see RO down to site | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
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2,024,594 | #NAME? | #NAME? | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
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2,048,237 | Request to stop renovation noise inside xxxxx. Called Everlasting Design, Mr Wee. He noted. | Request to stop renovation noise inside #13-152. Called Everlasting Design, Mr Wee. He noted. | 41Noise - Renovation
| 12Noise
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1,747,015 | xxxxxCD vehs ipkg svc rd caller @ site monitoring | blk 268BCD vehs ipkg svc rd caller @ site monitoring | 100Illegal Parking - Public Housing Car Parks/Service Roads
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1,912,431 | I/side # doing renovation making alot of noise. Infm KAKA RENOVATION CONTRACTOR ONG LEY SWEE@xxxxx to lower down the noise level and he noted about the issue. | I/side # doing renovation making alot of noise. Infm KAKA RENOVATION CONTRACTOR ONG LEY SWEE@97342553 to lower down the noise level and he noted about the issue. | 41Noise - Renovation
| 12Noise
| ONG LEY SWEE@xxxxx to lower down the noise level. noise doing renovation making alot of | [
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1,894,360 | xxxxxBC veh ipkg at crc , lub & driveway | Blk 685ABC veh ipkg at crc , lub & driveway | 100Illegal Parking - Public Housing Car Parks/Service Roads
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1,730,148 | veh ilpkg @ end of svc rd | veh ilpkg @ end of svc rd | 100Illegal Parking - Public Housing Car Parks/Service Roads
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2,021,160 | veh xxxxx ilpkg @ service rd . req to check | veh SJC9831A ilpkg @ service rd . req to check | 100Illegal Parking - Public Housing Car Parks/Service Roads
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1,572,308 | vehs xxxxx illpkg at lub. | vehs SGJ4287A illpkg at lub. | 100Illegal Parking - Public Housing Car Parks/Service Roads
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1,738,002 | white lorry (AAK-company) ilpkg @ dyl | white lorry (AAK-company) ilpkg @ dyl | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
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1,853,728 | Lip Boon <lipbxxxxx.com> Your Ref Our Ref Categories Classification : Lip Boon <lipbxxxxx.com> 28/05/2017 07:37 PM To ee_Teck_Lxxxxx.gov.sg cc bbdadxxxxx.hdb.gov.sg bcc Subject Re: MSO App Enquiry xxxxx Lip Boon Ng - Spalling Ceiling (Block 15 Joo Seng Road, xxxxx) Hi Mr Ee, I am following up on the spalling concrete issue of my unit.?á At times, my aged parents will come to my place and recently another patch of ceiling dropped off and someone was nearly hit by it. The spalling concrete is already causing safety issues. Since the last call by HDB contractor as mentioned in my previous email, there has been no further update. May I seek your assistance to expedite the rescheduling and repair work to my?áspalling?áceiling as soon as possible? Tks & rgds, Lip Boon On 17 May 2017 at 23:38, Lip Boon <lipbxxxxx.com> wrote: Hi Mr Ee, In case you are not aware, please be informed that yesterday I was being informed by HDB contractor that the appointment today (17th May between 4-5pm) with them?áwas being postponed to an indefinite date. I look forward to your facilitation to reschedule the survey and repair work to my spalling ceiling as soon as possible. Tks & rgds, Ng Lip Boon xxxxx ?á On 7 May 2017 at 10:34, Lip Boon <lipbxxxxx.com> wrote: Hi Mr Ee, Please?ánote that it has been more than a week and I?ástill have not received any news for repair to proceed. Appreciate your update on this matter please. Thank you. Regards, Ng Lip Boon xxxxx On 24 April 2017 at 22:19, Lip Boon <lipbxxxxx.com> wrote: Dear Mr Ee, I refer to HDB letter reference BGE-7397-0260-6-58 and our spoken conversation that there is also spalling concrete in my master bedroom toilet. However, the letter did not reflect the toilet. I trust this has been informed and HDB shall co-pay 50%. I look forward to being contacted soon for the repair. Thank you. Rgds, Ng Lip Boon xxxxx On 21 April 2017 at 21:00, CMSAdmin/CDG/HDB/SG <CMSAdmin/CDG/HDBxxxxx.gov.sg> wrote: HOUSING & DEVELOPMENT BOARD Your Ref : ?á Our Ref : ?á Date ?á ?á : ?á21 Apr 2017 TEL ?á ?á ?á : ?áxxxxx EMAIL : ?áEE_Teck_Lxxxxx.gov.sg 15 JOO SENG ROAD Singapore Dear Sir/Madam, MSO App Enquiry xxxxx Lip Boon Ng - Spalling Ceiling (Block 15 Joo Seng Road, xxxxx) ?á ?á ?á ?á ?á Thank you for your email/letter. 2 ?á ?á ?á ?á ?áWe would like to assure you that we are actively looking into your email/letter. We will reply to you as soon as we can. If we need more time, we will inform you. 3 ?á ?á ?á ?á ?áMeanwhile, if you have any questions, I will be glad to assist you. My contact details can be found above. Please do not reply directly to this email. 4 ?á ?á ?á ?á ?áFor general information and available e-Services, you may visit our website: HDB InfoWEB at www.hdb.gov.sg.?á Thank you.?á Yours sincerely, <Signed> EE Teck Lang SENIOR ESTATE EXECUTIVE HOUSING MANAGEMENT GROUP <This is a system-generated reply and requires no signature. Do not reply directly to this email.> ________________________________ Posted by Lip Boon/ on 28/05/2017 07:37:54 PM | Re: MSO App Enquiry 140417 Lip Boon Ng - Spalling Ceiling (Block 15 Joo Seng Road, #11-95) | 75Spalling Concrete - Within HDB Flat
| 8Public Housing Infrastructure (Excl Lifts)
| The spalling concrete is already causing safety issues in my unit. | [
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1,986,862 | KwokWah LAI <kwxxxxx.com.sg> Your Ref Our Ref Categories Classification : "KwokWah LAI" <kwxxxxx.com.sg> 21/09/2017 01:54 PM To <buildxxxxx.com.sg> cc <bpradxxxxx.hdb.gov.sg> bcc Subject Re: Defective Ceiling Installation - 422 Pasir Ris 08-143 Dear Ms Irene, Please refer to your reply dated 18 Sep to my email dated 12 Sep and 7 Jul. It is very disappointing that this reply is just a conveying of a remarks by Mr Brian. He was requested by us to bring the pictures and report back to the management to work out a sound rectification proposal and commitment, and give us a reply. He had in fact told us on site that he will tape a tape over the crack and paint it over!! He had also offered us to get our own contractor to carry out the repair but without committing on your company's responsibility over this arrangement and liability. As we had told Mr Brian on site and in my email, for your follow-up, please let me and HDB know of the proposal, with details ( work /materials /protections & safeguard to the existing cornice and services /schedule /safety, etc.) for our consideration. We need your company management's commitment, NOT a person's one sentence words that may lead to complication and misunderstanding on your intended remedial work, and problem during the execution. This defects/damage was noted and reported to you on 7 Jul 2017. It is 11 weeks passed. Regards, LAI Kwok Wah cc HDB Pasir Ris Branch -----Original Message----- From: buildxxxxx.com.sg Sent: Monday, September 18, 2017 05:29 PM To: KwokWah LAI Subject: Re: Defective Ceiling Installation - 422 Pasir Ris 08-143 Dear Mr. Lai, Good afternoon! May you please refer to Mr. Brian's reply. He said..... ''This ceiling is fire-proof ceiling, it won't crack. The patty use to cover the join line which is crack. I will scratch off the crack line and patch back. (which you don't agree, also I don't know what do you want me to do?).'' Thank you, Irene --- On 2017-09-12 10:17, KwokWah LAI wrote: > Dear Ms Marisa and Ms Irene, > > Please refer to my email 17 Jul, your reply 18 Jul and our whatsapps > messages > on 19 Jul 2017. > > Your Mr Brian had checked the conditions/defects/damages on site with me > and > Mr A. Tan, 7 weeks ago on 21 Jul 2017. Todate, I have not received > your proposal > of the remedial and follow up action. > > Please let me and HDB know of your proposal on the repairs/remedial work, > and details ( work /materials /protections & safeguard to the existing > cornice > and services /schedule /safety, etc.) for our consideration without > further delay. > > I had told Mr Brian on site that my new timber flooring with high-grade > vinyl > finish will be put up soon, your repair work shall take into consideration > of > protection of this too > > > Regards, > Lai Kwok Wah > 422 Pasir Ris Drive 6 > xxxxx > Singapore xxxxx > > cc > HDB > Pasir Ris Branch. > > > -----Original Message----- From: KwokWah LAI > Sent: Monday, July 17, 2017 06:20 PM > To: buildxxxxx.com.sg > Cc: bpradxxxxx.hdb.gov.sg > Subject: Re: Defective Ceiling Installation - 422 Pasir Ris 08-143 > > Dear Ms Irene, > > Todate, I have not received your schedule of meeting. > > Today, a complete crack at the joint of the 2 ceiling boards has appeared. > Attached are pictures and video showing it. > > Please schedule a meeting for me with your management (not site > supervisor) > on this so that your company know the situation. > > I am available on Thursday onwards. Please give me sufficient time to know > the date and time of the meeting. > > Regards, > Lai Kwok Wah > 422 Pasir Ris Drive 6 > xxxxx > Singapore xxxxx > > cc > HDB > Pasir Ris Branch. > > -----Original Message----- From: buildxxxxx.com.sg > Sent: Saturday, July 8, 2017 11:00 AM > To: KwokWah LAI > Subject: Re: Defective Ceiling Installation - 422 Pasir Ris 08-143 > > Dear Mr. Lai, > > Noted... I will inform Sir Brian about this. > > Schedule of meeting we will let you once Sir Brian confirmed. > > Thank you, > > Irene > > On 2017-07-07 16:22, KwokWah LAI wrote: >> Dear Ms Marissa/Irene, >> >> Please be informed that 2 cracks and 1 location of damage had appeared on >> the >> ceiling. They are at the section where your rectification work carried >> out in Jan. >> >> Please arrange for a site meeting on this for following up the >> necessary repairs. >> As I will be away till 17 Jul, the inspection date can be fixed for 18 >> Jul or later. >> >> Attached are 5 pictures for reference. >> >> Regards, >> Lai Kwok Wah >> > | Re: Defective Ceiling Installation - 422 Pasir Ris 08-143 | 62Spalling Concrete - Public Housing Common Areas
| 8Public Housing Infrastructure (Excl Lifts)
| 2 cracks and 1 location of damage had appeared on the ceiling. I will scratch off the crack line and patch | [
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1,636,550 | xxxxx ill/pkg at service road causing obstruction | SKD2310R ill/pkg at service road causing obstruction | 100Illegal Parking - Public Housing Car Parks/Service Roads
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1,728,761 | blk 38-39 vehs xxxxx lot #198 / xxxxx lot #200 / xxxxx lot #194 / xxxxx lot #193 / xxxxx lot #191 / xxxxx lot #190 / xxxxx lot #189 | blk 38-39 vehs GBD4781H lot #198 / GBF6171U lot #200 / GBD3912P lot #194 / GW2596E lot #193 / SKF3204Y lot #191 / GBE8617T lot #190 / SLG367M lot #189 | 100Illegal Parking - Public Housing Car Parks/Service Roads
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1,730,275 | MSCP lexxxxx mbike jrm6871 ilpkg at npl behind hcap lot nect to lift lobby | MSCP level 1a mbike jrm6871 ilpkg at npl behind hcap lot nect to lift lobby | 100Illegal Parking - Public Housing Car Parks/Service Roads
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2,103,303 | cid:image002.xxxxx.D8CECC30 From, Yaw Ing Min . AE . YAW_Ing_xxxxx.gov.sg Choa Chu Kang Branch . Housing Management Group Tel: xxxxx . Ext: 55994 . Housing & Development Board ?á Privileged/Confidential information may be contained in this message.?á If you are not the intended recipient, you must not copy, distribute or use it for any purpose, nor disclose its contents to any other person.?á Please notify the sender immediately if you receive this in error. Visit our website at http://www.hdb.gov.sg ?á From: Yen Cheng GOH (HDB) On Behalf Of Li YANG (HDB) Sent: Tuesday, 14 November, 2017 3:56 PM To: Ing Min YAW (HDB) <YAW_Ing_xxxxx.gov.sg> Subject: FW: xxxxx and BNA2593 (loading/unloading bay outside xxxxx Choa Chu Kang Drive) ?á From: Sok Cheng ANG (HDB) Sent: Tuesday, 14 November, 2017 3:43 PM To: Li YANG (HDB) <YANGxxxxx.gov.sg> Subject: FW: xxxxx and BNA2593 (loading/unloading bay outside xxxxx Choa Chu Kang Drive) ?á ?á From: yew sang [mailto:yschoy2xxxxx.com] Sent: Monday, 13 November, 2017 6:22 AM To: Sok Cheng ANG (HDB) <ANG_Sok_Chxxxxx.gov.sg> Cc: Choa <bckadxxxxx.hdb.gov.sg>; HDB Car Park Feedback <hdbcarpaxxxxx.hdb.gov.sg> Subject: xxxxx and BNA2593 (loading/unloading bay outside xxxxx Choa Chu Kang Drive) ?á Dear all, ?á Both vehicles were seen illegal parked at the said location since last Saturday. EMSU was notified at time: 0515 hrs and 0615 hrs respectively. Appreciate to step up enforcement rounds in the wee hours. Thanks. ?á Regards, Yew Sang Sent from Yahoo Mail on Android - image001.png | FW: YM7037J and BNA2593 (loading/unloading bay outside Blk 688B Choa Chu Kang Drive) | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
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2,032,184 | blk 510 vehs ilpkg all over carpark | blk 510 vehs ilpkg all over carpark | 100Illegal Parking - Public Housing Car Parks/Service Roads
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1,783,712 | 4 vehs ipkg @behind the bind compound | 4 vehs ipkg @behind the bind compound | 100Illegal Parking - Public Housing Car Parks/Service Roads
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1,594,351 | CallTeamNEA - Rashidah Feedback on noise coming from neighbor above his unit @ 314 UBI AVENUE 1, Caller stay xxxxx, SINGAPORE xxxxx Caller mentioned that the noise coming from the drilling and hammering. Caller mentioned that they are making a loud of noise and destroying his ceiling and toilet. Caller mentioned that he contacted HDB on this matter however, he was advised that officer will come by tomorrow. Caller request if possible for officer to take immediate action to stop. Caller mentioned that he came back from night shift and he could not sleep at all. Please kindly assist. Thank you, Rashidah Customer Service Officer NEA Contact Centre | Feedback on noise coming from neighbor above his unit @ 314 UBI AVENUE 1, Caller stay #01-437, SINGAPORE 400314 | 66Noise - Neighbours
| 12Noise
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1,746,083 | ipkg veh xxxxx at crc area - during turn veh can be hit | ipkg veh sjm6288j at crc area - during turn veh can be hit | 100Illegal Parking - Public Housing Car Parks/Service Roads
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1,881,009 | Btwn Blk 113-112A : SIling trading services long vehicle ilpkg at fire engine access and doing LUB. | Btwn Blk 113-112A : SIling trading services long vehicle ilpkg at fire engine access and doing LUB. | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| Btwn Blk 113-112A : SIling trading services long vehicle ilpkg at fire engine access and doing LUB. | [
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1,768,911 | many vehs ipkg all over the car park | many vehs ipkg all over the car park | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| many vehs ipkg all over the car park | [
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2,048,880 | xxxxx ipkg at lub no action taken yet | SLB9722M ipkg at lub no action taken yet | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| xxxxx ipkg at lub no action taken yet | [
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2,027,102 | xxxxx and xxxxx/316c veh ipkg at lub.Caller request update | blk 315c and blk 316b/316c veh ipkg at lub.Caller request update | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| xxxxx and xxxxx/316c veh ipkg at lub.Caller request update | [
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2,016,071 | veh ipkg at all carpark | veh ipkg at all carpark | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| veh ipkg at all carpark | [
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1,737,979 | vehs ipkg st lots caller no lot to park insisted summon | vehs ipkg st lots caller no lot to park insisted summon | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| vehs ipkg st lots caller no lot to park insisted summon | [
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2,019,329 | many veh IPKG at SVC road | many veh IPKG at SVC road | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| many veh IPKG at SVC road | [
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1,633,027 | xxxxx ipkg @dyl,repeated offender. inists summons | SKV5878E ipkg @dyl,repeated offender. inists summons | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| xxxxx ipkg @dyl,repeated offender. inists summons | [
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1,758,360 | Many vehs ill pkg at svc rd / dyl . Caller want FEEDBACK | Many vehs ill pkg at svc rd / dyl . Caller want FEEDBACK | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| Many vehs ill pkg at svc rd / dyl . Caller want FEEDBACK | [
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1,881,751 | renovation work inside unit . | renovation work inside unit . | 41Noise - Renovation
| 12Noise
| renovation work inside unit . | [
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1,920,332 | lorry xxxxx ilpkg on LOT 522 & lorry xxxxx ilpkg on LOT 520. caller req to check | lorry YP226K ilpkg on LOT 522 & lorry YK3123T ilpkg on LOT 520. caller req to check | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| lorry xxxxx ilpkg on LOT 522 & lorry xxxxx ilpkg on LOT 520. caller req to check | [
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1,893,598 | blk5xxxxx, veh ilpkg at lub and driveway. req to check | blk580-581-582, veh ilpkg at lub and driveway. req to check | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| blk5xxxxx, veh ilpkg at lub and driveway. req to check | [
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2,028,110 | many ipkg vehs at st lot . req to check | many ipkg vehs at st lot . req to check | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| many ipkg vehs at st lot . req to check | [
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1,930,188 | mtrbike ilpkg at the entrance gantry, res infd it falls under T/cil enforcement but wants RO to take photo and infd HDB. res insist ro take photo is at site waiting for Ro. mtrbike trying to escape the gantry. req update | mtrbike ilpkg at the entrance gantry, res infd it falls under T/cil enforcement but wants RO to take photo and infd HDB. res insist ro take photo is at site waiting for Ro. mtrbike trying to escape the gantry. req update | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| HDB is a government-owned company based in Singapore. HDB was founded by Singaporean businessman and philanthrop | [
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1,793,758 | Good day Sir/Mdm, I'm a tenant of Blk 3023 Ubi rd 3 xxxxx UbiPlex 1 Singaporexxxxx. Last month, I wrote in regarding cleanliness and fire hazard issue of our workplace. Despite various of approach to HDB, nothing has been done. Both units xxxxx and xxxxx continuing their woodwork everyday along the walk way and placing their stuffs everywhere. The picture which I captured shows that worker from xxxxx (Celsius Equipment Pte Ltd) doing spray painting along the corridor. The air pollution and dust created may caused sickness to passer-by and us. Stuffs like wood and planks which placed along corridors may caused fire hazards. I sincerely hope NEA may take action against such acts. I believe that such acts may considered as public nuisance and if necessary, I will contact SCDF or SPF as well. Please do not hesitate to contact me at xxxxx if you need any further clarifications. Look forward to hear from you. Thank You. - IMG_2564.JPG | Feedback regarding cleanliness from both units #03-20 and #03-21 continuing their woodwork everyday along the walk way and placing their stuffs everywhere | 47Dirty Areas/Litter - Other Public Areas
| 0Cleanliness
| Air pollution cleanliness cleanliness and fire hazard issue cleanliness. People are putting their stuffs everywhere. | [
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1,879,674 | Gas Leakage at the Meter Unit Area. Unable to proceed with gas pipe extension and installation to kitchen area. Please assist urgently. Thank you for your kind help. | Gas Leakage | 52Ceiling Leak
| 8Public Housing Infrastructure (Excl Lifts)
| Gas Leakage at the Meter Unit Area gas pipe extension and installation to kitchen area. Please assist urgently. | [
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1,893,193 | veh ipkg at lub n dyl | veh ipkg at lub n dyl | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| veh ipkg at lub n dyl | [
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1,901,970 | veh ipkg @ lub | veh ipkg @ lub | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| veh ipkg @ lub | [
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2,055,391 | blk 170- veh 5037 ipkg at lub. Blk168 till 172, vehs ipkg lub and main crc. | blk 170- veh 5037 ipkg at lub. Blk168 till 172, vehs ipkg lub and main crc. | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| blk 170- veh 5037 ipkg at lub. Blk168 till 172, vehs ipkg lub and main crc. | [
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1,897,179 | many vehs ilpkg @ svc rd. infd about 7 vehs causing obstruction | many vehs ilpkg @ svc rd. infd about 7 vehs causing obstruction | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| many vehs ilpkg @ svc rd. infd about 7 vehs causing obstruction | [
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1,628,893 | Illegal parking in season red lot . Afxxxxxm the number of illegal parking increase, is it time to change timing for your deployment, for your consideration. | Illegal parking in season red lot | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| The number of illegal parking increase, is it time to change timing. Illegal parking in season red lot change | [
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1,836,574 | Ng Yvonne <ngyvonnxxxxx.com> Your Ref Our Ref Categories Classification : Ng Yvonne <ngyvonnxxxxx.com> 06/05/2017 11:56 AM To bcladxxxxx.hdb.gov.sg cc bcc Subject Re: Rusty air-conditioning compressor n cigarette littering at master room. On 6 May 2017 11:54 a.m., "Ng Yvonne" <ngyvonnxxxxx.com> wrote: Dear Sir?á I have 2 issues which need HDB to seriously look into it. The pics below depict the deteriorating condition of my neighbour's,10th floor, aircon compressor, which now resulting the Mynahs making nest inside the hole. Remnants of twigs, seeds and rusty metal sheets are often found landed on my compressor. I'm sure very soon, there would be more remnants dropping and it would be heavier and bigger parts which may become ?ákiller litter??á Please come and check before things get worse. I called the Clementi Town Council last week and they claimed that they would refer the case to HDB but till now nothing is done. I even managed to speak to a staff of the Town Council in person this week and she said the same thing-refer to HDB. xxxxxd issue which i would like to highlight to you is the throwing of cigarette which landed on my compressor. This happened since last year and again, i reported but nothing is done. Should the cigarette is lighted and with those remnants on my compressor, who can guarantee that it is not fire hazard? I suspect this is done by xxxxxh floor as they do not install any aircon. A man could have been standing at the master room window puffing away and conveniently throwing it therafter. I seriously seek your assistance to look into these matters. If still nothing is done, i would leave with no choice but to escalate to a higher authority as I see it as a potental killer littering and fire hazard issue. My address is Blk 346 Clementi Ave 5 xxxxx. I can be contacted at xxxxx. Your immediate actions pls. Ms Ng A Clementi Resident *send the pics separately due to exceeded file size. -xxxxx23_190345.jpg - xxxxx18_172037.jpg ________________________________ Posted by Ng Yvonne/ on 06/05/2017 11:56:31 AM | Re: Rusty air-conditioning compressor n cigarette littering at master room. | 13Public Housing Infra - Others
| 8Public Housing Infrastructure (Excl Lifts)
| Throwing of cigarette which landed on my compressor. littering deteriorating condition. Rusty air-conditioning compressor | [
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2,038,511 | 357A veh ipk @ xxxxx 2 veh ipk @xxxxx veh ipk @ LUB req UPDATE via the blk | 357A veh ipk @ LUB 357B 2 veh ipk @LUB 357C veh ipk @ LUB req UPDATE via the blk | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| 357A veh ipk @ xxxxx 2 veh ipk @xxxxx veh ipk @ LUB req UPDATE via the blk | [
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1,782,866 | veh ipkg at Lot 644,648,657 sixxxxxays ago | veh ipkg at Lot 644,648,657 since 2days ago | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| veh ipkg at Lot 644,648,657 sixxxxxays ago | [
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2,038,224 | Blk 312/314 Many veh ipkg @ LUB overnight | Blk 312/314 Many veh ipkg @ LUB overnight | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| Blk 312/314 Many veh ipkg @ LUB overnight | [
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1,644,782 | vehs ilpkg @dyl since morning. req to check | vehs ilpkg @dyl since morning. req to check | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| vehs ilpkg @dyl since morning. req to check | [
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2,028,662 | pickup veh ipkg at LUB | pickup veh ipkg at LUB | 22Illegal Parking - Public Housing Loading and Unloading Bays
| 11Illegal Parking
| pickup veh ipkg at LUB | [
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2,039,582 | Lorry 5114 ipk @ lub, repeat offender - insist summon RO dont give false report | Lorry 5114 ipk @ lub, repeat offender - insist summon RO dont give false report | 22Illegal Parking - Public Housing Loading and Unloading Bays
| 11Illegal Parking
| Lorry 5114 ipk @ lub, repeat offender - insist summon RO dont give false report | [
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1,974,255 | Kim Lian <ykl6xxxxx.com> Your Ref Our Ref Categories Classification : Kim Lian <ykl6xxxxx.com> 17/08/2017 03:08 PM To "Sunny SN LIM (HDB)" <Sunny_SN_xxxxx.gov.sg>, bckadxxxxx.hdb.gov.sg cc bcc Subject Thank you Sunny - leaking issue xxxxx xxxxx senja road Dear Sunny,?á Thank you for taking time to visit me to look into the leaking problem. I really appreciate your professionalism in doing a hands-on job in removing the pipe cover and white taping it. I feel sorry that you had to gone that extra mile for me which should have been done by the upstairs tenant. Thank you once again, i remain. ________________________________ Posted by Kim Lian/ on 17/08/2017 03:08:25 PM | Thank you Sunny - leaking issue blk 636a #23-303 senja road | 13Public Housing Infra - Others
| 8Public Housing Infrastructure (Excl Lifts)
| Leakage is a problem in the UK. Leakage has been a problem for years. | [
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0,
0,
0
] | [
1,
1,
1,
1,
1,
1,
1,
1,
1,
1,
1,
1,
1,
1,
1,
1,
1,
1,
1,
1
] | 8 | [
[
0.0001914902968565002,
0.00006721505633322522,
0.000014417651982512325,
0.00022645613353233784,
0.00026352479471825063,
0.00001453476488677552,
0.0011659932788461447,
0.00023082856205292046,
0.9938755631446838,
0.000053807645599590614,
0.000513269507791847,
0.00044360291212797165,
0.0029393339063972235
]
] |
2,034,939 | Master bedroom and toilet ceiling spalling concrete. Request EEIC urgent attention. TQ. | Master bedroom spalling concrete | 52Ceiling Leak
| 8Public Housing Infrastructure (Excl Lifts)
| Master bedroom and toilet ceiling spalling concrete. Request EEIC urgent attention. TQ. | [
101,
3040,
5010,
1998,
11848,
5894,
12403,
13112,
5509,
1012,
5227,
25212,
2594,
13661,
3086,
1012,
28816,
1012,
102
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0,
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0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
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0,
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1,
1,
1,
1,
1,
1,
1,
1,
1,
1,
1,
1,
1,
1,
1,
1,
1,
1
] | 8 | [
[
0.0001914922904688865,
0.00006721595127601177,
0.000014417306374525651,
0.00022645761782769114,
0.0002635217097122222,
0.00001453441655030474,
0.0011659731389954686,
0.0002308344846824184,
0.9938754439353943,
0.000053806506912223995,
0.0005132826045155525,
0.00044360541505739093,
0.002939390717074275
]
] |
1,891,923 | blk111 to 113 vehs ipkg st lot | blk111 to 113 vehs ipkg st lot | 100Illegal Parking - Public Housing Car Parks/Service Roads
| 11Illegal Parking
| blk111 to 113 vehs ipkg st lot | [
101,
1038,
13687,
14526,
2487,
2000,
12104,
2310,
7898,
12997,
2243,
2290,
2358,
2843,
102
] | [
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0
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1,
1,
1,
1,
1,
1,
1,
1,
1,
1,
1,
1,
1,
1,
1
] | 11 | [
[
0.00007491737778764218,
0.00003230205038562417,
0.0000048646215873304754,
0.000017067677617887966,
0.000009128380042966455,
0.0000016421129203081364,
0.0009453344391658902,
0.00008221859752666205,
0.0007435156148858368,
0.000009546865840093233,
0.00004576324499794282,
0.9977222084999084,
0.00031139905331656337
]
] |
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