---
owner_slack: "@nila.patel"
title: So, you're having an incident
parent: "/manual.html"
layout: manual_layout
section: Incidents
last_reviewed_on: 2019-11-11
review_in: 3 months
---

This [Google Doc describes what to do in case of an incident][doc].

These instructions are printed on laminated sheets on the 2nd line desks.

[doc]: https://docs.google.com/document/d/1ty12B5eBWB9YSfnD9xY1mr5rtTQxdNxRdmEGgibilN0/edit

---
owner_slack: "@nila.patel"
title: So, you're having an incident
parent: "/manual.html"
layout: manual_layout
section: Incidents
last_reviewed_on: 2019-11-11
review_in: 3 months
---

This [Google Doc describes what to do in case of an incident][doc].

These instructions are printed on laminated sheets on the 2nd line desks.

> If you are on the on-call rota, you should also prep beforehand from info on the [Out of hours support (on-call)](/manual/on-call.html) page.

[doc]: https://docs.google.com/document/d/1ty12B5eBWB9YSfnD9xY1mr5rtTQxdNxRdmEGgibilN0/edit

Add signpost from incident page to on-call info
Add signpost from incident page to on-call info
