Please think about and cover the following questions:

# Versions

privacyIDEA:

Installation method:

- from source / github ?
- in virtualenv ? 
- Debian ?
- Ubuntu ?

## more details: 

OS:

Webserver:

# What did you try to do?

# What outcome did you expect?

# What outcome did you experience?

# Log file

**Turn on debug level and take a look at the privacyidea.log!**
**If appropriate, attach the log file.**


Please think about and cover the following questions:

# Versions

privacyIDEA:

Installation method:

- from source / github ?
- in virtualenv ? 
- Debian ?
- Ubuntu ?

## more details: 

OS:

Webserver:

Tokendatabase: (like MySQL, PostgreSQL, ...)

# What did you try to do?

# What outcome did you expect?

# What outcome did you experience?

# Log file

**Turn on debug level and take a look at the privacyidea.log!**
**If appropriate, attach the log file.**


Add token database to issue template
Add token database to issue template

Might help a lot.
