---
layout: post
title: Likes and Dislikes
excerpt: "There a plenty of tasks I enjoy as a support engineer, and some that might need to grow on me."
categories: [likes]
comments: true
image:
  feature: https://images.unsplash.com/photo-1429051883746-afd9d56fbdaf?dpr=1&auto=format&fit=crop&w=1250&h=475&q=80&cs=tinysrgb&crop=&bg=
  credit: Luis Llerena
  creditlink: https://unsplash.com/photos/6g0KJWnBhxg
---

It was hard to choose from the list of tasks of which I enjoy as well as dislike. The first reason being there is definitely more than 5 of those tasks I will enjoy. The second being it was hard to come up with 5 that I would consider not enjoyable.

## Things I definitely enjoy

* Submit bug reports and potentially bug fixes to closed and open source projects that Netlify maintains on GitHub.
* Set up your own copy of several static site frameworks for debugging.
* Engage multiple users at once via chat to answer their questions and troubleshoot problems.
* Work with the development team to help design a new feature based on feedback from customers.
* Help train and onboard new support teammates.

## Things that might take time to grow on me.

* Deliver a talk to many people you don't know at a conference or meetup.
* Find and recruit teammates for the support team.
* Manage a support team.
* Write and maintain documentation for our software and blog posts for our website.
* Create video tutorials to help teach users a specific feature or use case.
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