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I topped up but the app did not accept it.
59top_up_failed
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How can I get the cash deposit to show up on my account?
7balance_not_updated_after_cheque_or_cash_deposit
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I want to top up using cash, where can I do that?
58top_up_by_cash_or_cheque
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There are transactions I didn't make, someone else must have used my card.
23compromised_card
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Can I change from one currency to another?
34exchange_via_app
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What do you charge for physical cards?
44order_physical_card
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The amount of time that transfers usually take from a UK account is what?I just completed a transfer and it is not showing up at all. I'm wondering at this point if everything is actually okay.
6balance_not_updated_after_bank_transfer
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This Direct Debit payment may not be right.
29direct_debit_payment_not_recognised
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Why was a charged just for transferring?
64transfer_fee_charged
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What ATMs can I withdraw money from?
4atm_support
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Where can I find the source of my available money?
70verify_source_of_funds
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The wrong rate was applied to an item I bought in a currency different from mine. Can this be changed?
18card_payment_wrong_exchange_rate
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I only own one other credit card from the USA. Will it be accepted?
54supported_cards_and_currencies
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I'm in Spain and my stuff has been stolen. My card was with it and I need a new one shipped and the old one frozen.
42lost_or_stolen_card
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I bought an item and noticed the exchange rate was not correct.
18card_payment_wrong_exchange_rate
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How long do i have to wait for a transfer to reach my account?
67transfer_timing
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Is there a list of ATM machines?
4atm_support
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My exchange went wrong. I swapped Russian Ruble for UK pounds and was charged too much.
18card_payment_wrong_exchange_rate
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I am seeing an extra fee on my statement what is that for?
35extra_charge_on_statement
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Somebody has stolen my card, I need help please.
42lost_or_stolen_card
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I like Mastercard better.
73visa_or_mastercard
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What is the activation process on my new card?
1activate_my_card
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I want to get an item refunded
52request_refund
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What will happen if I want to add money using an international card? Will I run into any fees?
57top_up_by_card_charge
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Will you accept my other card?
54supported_cards_and_currencies
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I am having trouble verifying my identity.
68unable_to_verify_identity
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My virtual card isn't working. What do I do?
72virtual_card_not_working
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can I choose a date for delivery?
13card_delivery_estimate
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Would I be charged for exchanging currencies?
32exchange_charge
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What is the reason that my card payment was cancelled?
53reverted_card_payment?
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Is there a verification code for the top-up card?
71verify_top_up
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Even though it's late, I wanted to see about disputing a charge. I was just looking through my transactions over the past couple of months and noticed a pretty large amount that was not completed by me. Is this possibly something I can still do.
29direct_debit_payment_not_recognised
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Why was I overcharged a pound!?
35extra_charge_on_statement
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My card has been charged two separate times for a single transaction.
63transaction_charged_twice
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My top-up isn't working.
59top_up_failed
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There is a odd withdrawal on my account.
21cash_withdrawal_not_recognised
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I do not remember purchasing anything for 1£, and it is on my statement. Can you please tell me what that is about?
35extra_charge_on_statement
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I would like to use the bank transfer feature, but I can't find it. Can you please give me the details?
65transfer_into_account
[ -0.472412109375, -1.3935546875, -0.5771484375, 0.0306396484375, 0.1328125, 7.70703125, 0.64892578125, 2.8046875, 0.27001953125, 0.50927734375, -0.39453125, -0.79248046875, -1.67578125, 0.763671875, -2.001953125, -0.231689453125, -1.09375, -0.63330078125, -1.8740234375, -0.48974609375, -0.48828125, -1.8076171875, -1.4716796875, -1.4443359375, 0.66650390625, -1.470703125, -0.2802734375, 1.57421875, -1.1171875, -2.10546875, 0.347412109375, -1.169921875, -0.669921875, -0.65771484375, -1.0361328125, 1.4462890625, 0.43212890625, -1.08984375, -0.84716796875, -1.41015625, -1.78125, -1.7880859375, -0.2685546875, -1.30859375, -0.52099609375, 0.0670166015625, -0.71142578125, -1.0556640625, 2.56640625, -1.892578125, 1.0400390625, 0.213134765625, -0.08856201171875, 0.050323486328125, -0.36181640625, -0.83740234375, 1.3466796875, 0.372802734375, 1.53515625, -0.61083984375, -0.2305908203125, 0.95947265625, 1.9453125, -1.4091796875, 0.6298828125, 4.46484375, 2.84375, 2.7109375, -0.79833984375, 0.87890625, 1.98046875, -2.03125, -2.40234375, 0.97607421875, 0.340087890625, -0.93408203125, -0.3740234375 ]
how old do i need to be to get an account for myself
2age_limit
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It seems I was overcharged when I used an ATM while on vacation. If I knew about your fees in advance I sure would have gone somewhere else.
76wrong_exchange_rate_for_cash_withdrawal
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I am getting continuous failure for all my transfers. I have cross checked each recipient detail again and again and everything is correct.
28declined_transfer
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can I have a non virtual card?
44order_physical_card
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I was charge a fee for my transfer, why?
64transfer_fee_charged
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Can friends add to my account
62topping_up_by_card
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I have a cryptocurrency exchange that won't go through. Please help me process it.
8beneficiary_not_allowed
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What are my remedies if I think I was charged twice for the same expense?
63transaction_charged_twice
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I didn't get the right amount at the ATM.
75wrong_amount_of_cash_received
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My disposable virtual card doesn't seem to work
72virtual_card_not_working
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Someone has taken my money and I don't know who
29direct_debit_payment_not_recognised
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When should I expect to see my transfer hit my account?
67transfer_timing
[ -1.2451171875, -0.1396484375, -0.27392578125, 0.4375, -0.137451171875, 3.986328125, 0.49462890625, 0.0237579345703125, -0.84912109375, 0.51123046875, 0.183837890625, -0.86083984375, 1.3974609375, -0.3701171875, -0.666015625, -0.904296875, -0.5419921875, -0.310791015625, 0.21728515625, -0.86181640625, -0.2030029296875, -0.91650390625, -0.012359619140625, -0.71630859375, 0.8935546875, -1.1181640625, 0.2744140625, 0.10040283203125, -0.845703125, 0.128662109375, 0.12335205078125, 0.6474609375, 1.6279296875, -0.06353759765625, -1.1826171875, 0.75048828125, 0.8212890625, -0.2127685546875, 0.08331298828125, -0.9345703125, -1.01953125, -1.185546875, -0.02423095703125, -1.4013671875, 0.2734375, 0.0247039794921875, 0.052459716796875, -0.69775390625, 3.037109375, -1.279296875, 0.51611328125, -0.62353515625, -0.978515625, -1.3515625, -0.37353515625, -0.87548828125, -0.1617431640625, 0.0204010009765625, 0.45068359375, -1.142578125, -0.178955078125, -1.5771484375, 0.36865234375, -0.705078125, 0.255615234375, 0.7666015625, 2.541015625, 8.359375, 0.114501953125, 1.4091796875, 0.07513427734375, -1.5439453125, -1.2958984375, 0.0767822265625, 0.465576171875, -0.5810546875, 0.72119140625 ]
I tried topping up but my funds seem to be pending. I want to buy something right now, what do I do?
48pending_top_up
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My transfer is still pending and I know the account numbers are correct. Please help.
49pending_transfer
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how can i change my details
31edit_personal_details
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Where is my card accepted?
11card_acceptance
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When will the $1 transaction be credited to me?
35extra_charge_on_statement
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Will salary be received through this?
51receiving_money
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When I got cash, my exchange rate was wrong.
76wrong_exchange_rate_for_cash_withdrawal
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Why isn't my transfer going through? I get a message saying it's not possible. I've had no issues in the past.
8beneficiary_not_allowed
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how do I link a card I already have?
14card_linking
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My new pin needs to be set.
22change_pin
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It is impossible to verify my identity
68unable_to_verify_identity
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Will it cost anything to top up a US card?
57top_up_by_card_charge
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someone is using my account
23compromised_card
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The exchange rates are?
33exchange_rate
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I want to know how many different currencies my money can be in
37fiat_currency_support
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Can you please check why I am having this extra fee on my statement.
35extra_charge_on_statement
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How many transactions can I do with one disposable card?
30disposable_card_limits
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Can you give me a visa?
73visa_or_mastercard
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For the first time I got a fee on my account. How do I know when you charge these fees?
16card_payment_fee_charged
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How can I get a real-life card of my own?
44order_physical_card
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Do you know if there is a tracking number for the new card you sent me?
12card_arrival
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I made a withdrawal from my account but it has not posted?
47pending_cash_withdrawal
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Is the PIN delivered separately?
39get_physical_card
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What's the process for ID verification?
69verify_my_identity
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Are PIN separately?
39get_physical_card
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If I only have 1 other US card, can you take it?
54supported_cards_and_currencies
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Someone stole my phone.
43lost_or_stolen_phone
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How much is the fee for a SEPA transfer?
56top_up_by_bank_transfer_charge
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How do I delete my account?
55terminate_account
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How fast can you deliver?
13card_delivery_estimate
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I can't verify my identity.
68unable_to_verify_identity
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I had a wrong fee charged at this ATM.
20cash_withdrawal_charge
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I have got out the wrong amount from an ATM. Please tell me the process to get the cash back as in app its showing the amount i have been actually received.
75wrong_amount_of_cash_received
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What is the time frame for a transfer from the US?
67transfer_timing
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I did not get my card yet, is it lost?
12card_arrival
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How do I get a physical card?
44order_physical_card
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I used an ATM in a foreign currency but the rate applied is wrong!
76wrong_exchange_rate_for_cash_withdrawal
[ -1.3251953125, 0.227783203125, -0.26123046875, 0.9423828125, -0.93505859375, 0.0006799697875976562, 2.294921875, -0.34912109375, 0.79736328125, 0.3818359375, -0.22314453125, 1.98046875, 1.109375, -1.1962890625, 0.921875, -1.0703125, 1.2822265625, 3.84375, 1.044921875, 0.9208984375, 2.037109375, 1.5107421875, 0.69921875, -1.189453125, -0.077880859375, -0.30224609375, 1.2080078125, -0.52197265625, -0.6318359375, -1.318359375, -1.525390625, 0.91357421875, 2.10546875, 1.796875, -0.26171875, -0.97900390625, 0.493896484375, -1.2275390625, 0.54833984375, -0.39306640625, -1.1826171875, 0.321533203125, -0.99755859375, -0.30322265625, -1.333984375, 0.2139892578125, 1.361328125, -0.5810546875, -0.00514984130859375, 0.43603515625, 0.5185546875, -0.406982421875, -1.072265625, -2.201171875, -0.609375, -2.041015625, -0.313232421875, -1.5283203125, 0.8720703125, -0.336181640625, -0.53662109375, -1.892578125, -0.5849609375, -0.43603515625, -1.1201171875, -0.88037109375, 0.88818359375, 0.57666015625, -1.8369140625, -2.412109375, -0.78271484375, -3.248046875, -1.5546875, -1.841796875, -2.810546875, 3.240234375, 9 ]
What are some reasons that would cause ATM machines to decline my card? It has happened to me multiple times!
27declined_cash_withdrawal
[ 0.2049560546875, 1.7626953125, 0.54931640625, 3.373046875, 0.496337890625, -1.1611328125, 0.45263671875, -0.51513671875, -0.54931640625, -2.2734375, 0.10943603515625, -0.91015625, -1.4296875, -1.427734375, 1.1396484375, -1.1181640625, -1.2890625, -2.35546875, 3.779296875, 1.78125, 1.146484375, -0.673828125, -0.2171630859375, 0.669921875, -1.9052734375, 0.71533203125, 8.875, -0.46875, 0.0772705078125, -0.014556884765625, -1.26953125, -0.76513671875, -0.75048828125, -1.4892578125, 0.1796875, 0.7158203125, -0.5556640625, -0.40869140625, -0.128662109375, -1.5234375, -0.307861328125, 0.195068359375, 0.6484375, 0.483642578125, 0.485595703125, -0.5439453125, 2.53125, 0.27099609375, -1.50390625, -0.6298828125, -0.525390625, 1.228515625, -1.322265625, 0.79736328125, -0.54345703125, 0.73974609375, -0.89501953125, -0.350341796875, 0.78515625, -0.153076171875, -1.3369140625, -0.37646484375, -0.472412109375, -1.22265625, -1.5908203125, -0.254638671875, -1.1748046875, 0.09893798828125, 0.3505859375, 0.1370849609375, -0.62548828125, 0.493408203125, 0.5556640625, 0.0000705718994140625, 0.72265625, 2.5, 0.595703125 ]
I asked for 100 but only got 20.
75wrong_amount_of_cash_received
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I would appreciate it if I could get an item refunded
52request_refund
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How long is my Europe transfer wait?
67transfer_timing
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Can you get me my card fast?
13card_delivery_estimate
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Can you assist me with unblocking my PIN? I put it in wrong too many times.
50pin_blocked
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Can I open an account for a child?
2age_limit
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Delete this account!
55terminate_account
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did not receive correct cash upon withdrawal
75wrong_amount_of_cash_received
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Any fee for topping up?
57top_up_by_card_charge
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I transferred some money but the receiver can't pick it up for some reason.
66transfer_not_received_by_recipient
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Can I get paid in a different currency?
51receiving_money
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Can I top up from my Apple Watch?
3apple_pay_or_google_pay
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