<p dir="auto">Please go to Stack Overflow for help and support:</p>
<p dir="auto"><a href="https://stackoverflow.com/questions/tagged/tensorflow" rel="nofollow">https://stackoverflow.com/questions/tagged/tensorflow</a></p>
<p dir="auto">If you open a GitHub issue, here is our policy:</p>
<ol dir="auto">
<li>It must be a bug, a feature request, or a significant problem with documentation (for small docs fixes please send a PR instead).</li>
<li>The form below must be filled out.</li>
<li>It shouldn't be a TensorBoard issue. Those go <a href="https://github.com/tensorflow/tensorboard/issues">here</a>.</li>
</ol>
<p dir="auto"><strong>Here's why we have that policy</strong>: TensorFlow developers respond to issues. We want to focus on work that benefits the whole community, e.g., fixing bugs and adding features. Support only helps individuals. GitHub also notifies thousands of people when issues are filed. We want them to see you communicating an interesting problem, rather than being redirected to Stack Overflow.</p>
<hr>
<h3 dir="auto">System information</h3>
<ul dir="auto">
<li><strong>Have I written custom code (as opposed to using a stock example script provided in TensorFlow)</strong>:</li>
<li><strong>OS Platform and Distribution (e.g., Linux Ubuntu 16.04)</strong>: Microsoft Windows [Version 6.1.7601]</li>
<li><strong>Mobile device (e.g. iPhone 8, Pixel 2, Samsung Galaxy) if the issue happens on mobile device</strong>:</li>
<li><strong>TensorFlow installed from (source or binary)</strong>: pip command</li>
<li><strong>TensorFlow version (use command below)</strong>:</li>
<li><strong>Python version</strong>: Python 3.6.4</li>
<li><strong>Bazel version (if compiling from source)</strong>:</li>
<li><strong>GCC/Compiler version (if compiling from source)</strong>:</li>
<li><strong>CUDA/cuDNN version</strong>:</li>
<li><strong>GPU model and memory</strong>:</li>
<li><strong>Exact command to reproduce</strong>:</li>
</ul>
<p dir="auto">You can collect some of this information using our environment capture script:</p>
<p dir="auto"><a href="https://github.com/tensorflow/tensorflow/tree/master/tools/tf_env_collect.sh">https://github.com/tensorflow/tensorflow/tree/master/tools/tf_env_collect.sh</a></p>
<p dir="auto">You can obtain the TensorFlow version with</p>
<p dir="auto">python -c "import tensorflow as tf; print(tf.GIT_VERSION, tf.VERSION)"</p>
<h3 dir="auto">Describe the problem</h3>
<p dir="auto">Describe the problem clearly here. Be sure to convey here why it's a bug in TensorFlow or a feature request.</p>
<p dir="auto">I have researched most of the issue but it seems none of them resolves mine.</p>
<h3 dir="auto">Source code / logs</h3>
<p dir="auto">Include any logs or source code that would be helpful to diagnose the problem. If including tracebacks, please include the full traceback. Large logs and files should be attached. Try to provide a reproducible test case that is the bare minimum necessary to generate the problem.</p>
<p dir="auto">Microsoft Windows [Version 6.1.7601]<br>
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.</p>
<p dir="auto">C:\Users\Anmol Anand&gt;python<br>
Python 3.6.4 (v3.6.4:d48eceb, Dec 19 2017, 06:04:45) [MSC v.1900 32 bit (Intel)]<br>
on win32<br>
Type "help", "copyright", "credits" or "license" for more information.</p>
<blockquote>
<blockquote>
<blockquote>
<p dir="auto">import tensorflow<br>
Traceback (most recent call last):<br>
File "C:\Users\Anmol Anand\AppData\Local\Programs\Python\Python36-32\lib\site-<br>
packages\tensorflow\python\pywrap_tensorflow.py", line 18, in swig_import_helper</p>
</blockquote>
</blockquote>
</blockquote>
<div class="snippet-clipboard-content notranslate position-relative overflow-auto" data-snippet-clipboard-copy-content="fp, pathname, description = imp.find_module('_pywrap_tensorflow', [dirname(_"><pre class="notranslate"><code class="notranslate">fp, pathname, description = imp.find_module('_pywrap_tensorflow', [dirname(_
</code></pre></div>
<p dir="auto"><em>file</em>_)])<br>
File "C:\Users\Anmol Anand\AppData\Local\Programs\Python\Python36-32\lib\imp.p<br>
y", line 297, in find_module<br>
raise ImportError(_ERR_MSG.format(name), name=name)<br>
ImportError: No module named '_pywrap_tensorflow'</p>
<p dir="auto">During handling of the above exception, another exception occurred:</p>
<p dir="auto">Traceback (most recent call last):<br>
File "C:\Users\Anmol Anand\AppData\Local\Programs\Python\Python36-32\lib\site-<br>
packages\tensorflow\python_<em>init</em>_.py", line 66, in <br>
from tensorflow.python import pywrap_tensorflow<br>
File "C:\Users\Anmol Anand\AppData\Local\Programs\Python\Python36-32\lib\site-<br>
packages\tensorflow\python\pywrap_tensorflow.py", line 28, in <br>
_pywrap_tensorflow = swig_import_helper()<br>
File "C:\Users\Anmol Anand\AppData\Local\Programs\Python\Python36-32\lib\site-<br>
packages\tensorflow\python\pywrap_tensorflow.py", line 20, in swig_import_helper</p>
<div class="snippet-clipboard-content notranslate position-relative overflow-auto" data-snippet-clipboard-copy-content="import _pywrap_tensorflow"><pre class="notranslate"><code class="notranslate">import _pywrap_tensorflow
</code></pre></div>
<p dir="auto">ModuleNotFoundError: No module named '_pywrap_tensorflow'</p>
<p dir="auto">During handling of the above exception, another exception occurred:</p>
<p dir="auto">Traceback (most recent call last):<br>
File "", line 1, in <br>
File "C:\Users\Anmol Anand\AppData\Local\Programs\Python\Python36-32\lib\site-<br>
packages\tensorflow_<em>init</em>_.py", line 24, in <br>
from tensorflow.python import *<br>
File "C:\Users\Anmol Anand\AppData\Local\Programs\Python\Python36-32\lib\site-<br>
packages\tensorflow\python_<em>init</em>_.py", line 72, in <br>
raise ImportError(msg)<br>
ImportError: Traceback (most recent call last):<br>
File "C:\Users\Anmol Anand\AppData\Local\Programs\Python\Python36-32\lib\site-<br>
packages\tensorflow\python\pywrap_tensorflow.py", line 18, in swig_import_helper</p>
<div class="snippet-clipboard-content notranslate position-relative overflow-auto" data-snippet-clipboard-copy-content="fp, pathname, description = imp.find_module('_pywrap_tensorflow', [dirname(_"><pre class="notranslate"><code class="notranslate">fp, pathname, description = imp.find_module('_pywrap_tensorflow', [dirname(_
</code></pre></div>
<p dir="auto"><em>file</em>_)])<br>
File "C:\Users\Anmol Anand\AppData\Local\Programs\Python\Python36-32\lib\imp.p<br>
y", line 297, in find_module<br>
raise ImportError(_ERR_MSG.format(name), name=name)<br>
ImportError: No module named '_pywrap_tensorflow'</p>
<p dir="auto">During handling of the above exception, another exception occurred:</p>
<p dir="auto">Traceback (most recent call last):<br>
File "C:\Users\Anmol Anand\AppData\Local\Programs\Python\Python36-32\lib\site-<br>
packages\tensorflow\python_<em>init</em>_.py", line 66, in <br>
from tensorflow.python import pywrap_tensorflow<br>
File "C:\Users\Anmol Anand\AppData\Local\Programs\Python\Python36-32\lib\site-<br>
packages\tensorflow\python\pywrap_tensorflow.py", line 28, in <br>
_pywrap_tensorflow = swig_import_helper()<br>
File "C:\Users\Anmol Anand\AppData\Local\Programs\Python\Python36-32\lib\site-<br>
packages\tensorflow\python\pywrap_tensorflow.py", line 20, in swig_import_helper</p>
<div class="snippet-clipboard-content notranslate position-relative overflow-auto" data-snippet-clipboard-copy-content="import _pywrap_tensorflow"><pre class="notranslate"><code class="notranslate">import _pywrap_tensorflow
</code></pre></div>
<p dir="auto">ModuleNotFoundError: No module named '_pywrap_tensorflow'</p>
<p dir="auto">Failed to load the native TensorFlow runtime.</p>
<p dir="auto">See <a href="https://github.com/tensorflow/tensorflow/blob/master/tensorflow/g3doc/get_st">https://github.com/tensorflow/tensorflow/blob/master/tensorflow/g3doc/get_st</a><br>
arted/os_setup.md#import_error</p>
<p dir="auto">for some common reasons and solutions.  Include the entire stack trace<br>
above this error message when asking for help.</p>
<blockquote>
<blockquote>
<blockquote>
</blockquote>
</blockquote>
</blockquote>
<p dir="auto">As announced in release notes, TensorFlow release binaries version 1.6 and higher are prebuilt with AVX instruction sets. This means on any CPU that do not have these instruction sets either CPU or GPU version of TF will fail to load with any of the following errors:</p>
<ul dir="auto">
<li><code class="notranslate">ImportError: DLL load failed:</code></li>
<li>A crash with return code 132</li>
</ul>
<p dir="auto">Our recommendation is to build TF from sources on these systems.</p>
<h3 dir="auto">System information</h3>
<ul dir="auto">
<li><strong>Have I written custom code (as opposed to using a stock example script provided in TensorFlow)</strong>: No</li>
<li><strong>OS Platform and Distribution (e.g., Linux Ubuntu 16.04)</strong>: ubuntu/windows/macos</li>
<li><strong>TensorFlow installed from (source or binary)</strong>: binary</li>
<li><strong>TensorFlow version (use command below)</strong>: 1.6 and up</li>
<li><strong>Python version</strong>:  2.7, 3.3, 3.4, 3.5, 3.6 and any newer</li>
<li><strong>Bazel version (if compiling from source)</strong>: n/a</li>
<li><strong>GCC/Compiler version (if compiling from source)</strong>: n/a</li>
<li><strong>CUDA/cuDNN version</strong>: any</li>
<li><strong>GPU model and memory</strong>: any</li>
<li><strong>Exact command to reproduce</strong>: python -c "import tensorflow as tf"</li>
</ul>