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You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Visualization in Automated Customer Experience
Challenge and Selection
Our company provides an automation first support and marketing platform . Our clients rely on our consulting team for actionable insights that will improve their customer experience . Clientele range across vertical and scale , our biggest challenge is proving meaningful ROI on contract expansions . The current measurements of value add we provide are high level , clients would like to see us drill down into more granular segments . With such a broad range of clients , it is difficult to determine exactly what interactions bring the most value as they each have their own unique ideas about what is most important .
As a part of the exercise of defining “ valuable interactions ” , we opted to collect a copious amount of feedback from our client base . We leveraged our consultant ’s relationships with our clients to have candid and empathetic conversations regarding the value add metrics they ’d like to extract .
Our next step was to make a decision on how to segment all the information we would collect . We decided to start with a more general segmentation of the data that would look at the overarching themes to help us identify and define our client ’s needs .
To help us synthesize all the information we had collected , we opted to use a Visualization board as a tool since it would help us best understand , interpret and represent our client ’s wishes .
Application
We leveraged a virtual sticky note board to collect all the information . To kick this project off , we asked each consultant to write down the client feedback they had received - 1 idea per card - and add it to our “ idea generation ” board . Consultants had 1 week to complete this activity .
We were then tasked with sifting through the data our client - facing team had collected . For this , we created a diverse internal cross - functional working group consisting of client - facing consultants , product , marketing and data analytics team members .
The next step was to task this internal team with identifying themes and patterns from the information collected . To do this , we divided the group into three groups of five and asked each
team to identify themes and sort the sticky notes to the corresponding theme . Each group was allotted 45 minutes to complete this . We reconvened for a 1H session to discuss overlapping themes , groupings of the sticky notes and outliers .
From there , we created a Kanban board to establish prioritization of the themes identified by our stakeholders . We asked each member of our client - facing team to review the board and upvote the themes that were most important to them and their clients . Client - facing teams had 1 week to complete this activity .
This provided us with insight into which areas we needed to focus on as a P1 , P2 , P3 and P4 . Using this prioritization scale , our stakeholders met again to identify the design criteria required for our P1 themes . We leveraged our ICP ( ideal customer persona ) to establish the design criteria for each theme , this helped us to evaluate what the user / client need was and their expected insight ( problem and solution ) .
This exercise allowed us to surface themes that drive the most valuable measure of interactions from the perspective of our clients . We were able to generate validated insights which we passed along to our Product team who in turn , produced actionable goals to move the needle .
Insight and Approach
VOC ( voice of customer ) is critical to product development . Our ability to leverage our first - in - class client - facing team to provide direct VOC statements allowed us to ensure we were focusing our efforts on what was most important . Furthermore , emphasizing to our clients that not only was their feedback acknowledged but actually put into action helped us solidify our client ’s trust . Our ability to empathize with our clients was key to the success of this project .
Key improvements we could make going forward would be to create a focus group for the prioritization of the identified themes . Asking all client - facing teams to contribute to upvoting made for a lengthy process , in addition , not all individuals contributed with only ~40 % of client - facing team members participating . By creating a focus group with a diverse sampling of our client - facing teams we could have reduced the turnaround time .
Overall , the visualization process was integral to us truly understanding the need of our clients and not making generalizations based on the opinions of a few client - facing / internal stakeholders . Our organization will continue to use design thinking approaches to innovate on our product whenever possible .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Visualization in Automated Customer Experience
Challenge and Selection
Our company provides an automation first support and marketing platform . Our clients rely on our consulting team for actionable insights that will improve their customer experience . Clientele range across vertical and scale , our biggest challenge is proving meaningful ROI on contract expansions . The current measurements of value add we provide are high level , clients would like to see us drill down into more granular segments . With such a broad range of clients , it is difficult to determine exactly what interactions bring the most value as they each have their own unique ideas about what is most important .
As a part of the exercise of defining “ valuable interactions ” , we opted to collect a copious amount of feedback from our client base . We leveraged our consultant ’s relationships with our clients to have candid and empathetic conversations regarding the value add metrics they ’d like to extract .
Our next step was to make a decision on how to segment all the information we would collect . We decided to start with a more general segmentation of the data that would look at the overarching themes to help us identify and define our client ’s needs .
To help us synthesize all the information we had collected , we opted to use a Visualization board as a tool since it would help us best understand , interpret and represent our client ’s wishes .
Application
We leveraged a virtual sticky note board to collect all the information . To kick this project off , we asked each consultant to write down the client feedback they had received - 1 idea per card - and add it to our “ idea generation ” board . Consultants had 1 week to complete this activity .
We were then tasked with sifting through the data our client - facing team had collected . For this , we created a diverse internal cross - functional working group consisting of client - facing consultants , product , marketing and data analytics team members .
The next step was to task this internal team with identifying themes and patterns from the information collected . To do this , we divided the group into three groups of five and asked each
team to identify themes and sort the sticky notes to the corresponding theme . Each group was allotted 45 minutes to complete this . We reconvened for a 1H session to discuss overlapping themes , groupings of the sticky notes and outliers .
From there , we created a Kanban board to establish prioritization of the themes identified by our stakeholders . We asked each member of our client - facing team to review the board and upvote the themes that were most important to them and their clients . Client - facing teams had 1 week to complete this activity .
This provided us with insight into which areas we needed to focus on as a P1 , P2 , P3 and P4 . Using this prioritization scale , our stakeholders met again to identify the design criteria required for our P1 themes . We leveraged our ICP ( ideal customer persona ) to establish the design criteria for each theme , this helped us to evaluate what the user / client need was and their expected insight ( problem and solution ) .
This exercise allowed us to surface themes that drive the most valuable measure of interactions from the perspective of our clients . We were able to generate validated insights which we passed along to our Product team who in turn , produced actionable goals to move the needle .
Insight and Approach
VOC ( voice of customer ) is critical to product development . Our ability to leverage our first - in - class client - facing team to provide direct VOC statements allowed us to ensure we were focusing our efforts on what was most important . Furthermore , emphasizing to our clients that not only was their feedback acknowledged but actually put into action helped us solidify our client ’s trust . Our ability to empathize with our clients was key to the success of this project .
Key improvements we could make going forward would be to create a focus group for the prioritization of the identified themes . Asking all client - facing teams to contribute to upvoting made for a lengthy process , in addition , not all individuals contributed with only ~40 % of client - facing team members participating . By creating a focus group with a diverse sampling of our client - facing teams we could have reduced the turnaround time .
Overall , the visualization process was integral to us truly understanding the need of our clients and not making generalizations based on the opinions of a few client - facing / internal stakeholders . Our organization will continue to use design thinking approaches to innovate on our product whenever possible .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10219 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Challenge and Selection
I took a course called Mechatronics Device Innovation in which we had to do make a Medical Device for Patient ’s with Parkinson ’s disease from scratch . Proper posture is the main concern for these patients because of their constant use of walker as they apply a lot of force on the handles than required . So , our main challenge was to think of a way in which we could measure this force and let the patients know while they are applying a lot of force than required . Thinking of a system which would do the required work and not affect the patients at the same time was a big challenge as most of these patients are quite old .
This is where the Visualization tool or Visual thinking came into effect . We were a group of four , hence to achieve a shared understanding and a common ground this was important . This was the first time I had to use such an approach . We did a lot of brainstorming and visualized scenarios which were almost impossible . But that was the whole point of this exercise , thinking about the impossible and making something which would be close to being tangible . Sometimes we might think that an idea is n’t great but somebody else in the group can make a few tweaks to it and it becomes something that ’s possible .
Application and Insight
Just to get the creative juices flowing I always like to play this simple game for about 5 minutes . We have a balloon ; the balloon goes around in a circle and each of us should tell a way in which using this balloon we could go to outer space . After this , we started by jotting down all the ideas or ways in which we could deal with the Medical Device challenge . Each of us suggested different ideas and concepts to solve this problem . Once we had all the concepts written down we started by analyzing each one of them in a sense that it would be cost effective , efficient and easy to manufacture .
We performed Pugh Chart analysis to narrow down to three main concepts . This is where our main concept visualization came into effect . I sketched the basic design of the entire system of all the three concepts . The first concept included the patient wearing a glove which could detect the amount of weight the person was applying . In this , we realized that that the kind of gloves , sizes would vary a lot . Also , patients in old age would n’t want to wear gloves as it would hinder their other activity . The second concept was having a sensor that would detect the posture of the person , but this again would mean the patient wearing the sensor . Our third visualization was having a sensor on the walker handle itself which would measure the force acting on it . I sketched the entire system with the sensor and all the subsystems . This is the system that we presented in the class as well .
The sketching of this design helped me in a lot of ways . Having an idea of how the system would look when it is implemented on the walker , and where changes could be made so that the system would also look aesthetic on the walker . But more than us , it was important to convey this idea to the people who were completely new to the concept . When we first mentioned the idea most of the people and the clinicians did n’t get it . But having made a conceptual sketch of the design helped everyone in figuring how the final design concept would look . We got a lot of feedback from everyone . This helped in making a few iterations that improved our system by a whole lot . After this , we converted our simple sketch into a 3D model for an even better understanding of the shape and size of the entire system .
This was a crucial step in our design process because this is where we first realized how our medical device is going to look . Having a sketch of a concept helps others to understand what the idea looks like . This also gave us insight in a way that other people could put in their thoughts and ideas into the sketch to make the design an even better one . This visual concept helps in collaboration and helps reach a common ground for everyone .
Approach
Since I now know what a powerful tool visualization can be , I would like to visualize all the ideas and concepts which we generated initially and not only the final three that we choose . In this way , I feel those different ideas could maybe mold into an entirely new design idea which we would n’t have thought of unless we sketched them . This tool is a good way to start a discussion or a way to share and learn the opinions of everyone who is involved in the design process .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Challenge and Selection
I took a course called Mechatronics Device Innovation in which we had to do make a Medical Device for Patient ’s with Parkinson ’s disease from scratch . Proper posture is the main concern for these patients because of their constant use of walker as they apply a lot of force on the handles than required . So , our main challenge was to think of a way in which we could measure this force and let the patients know while they are applying a lot of force than required . Thinking of a system which would do the required work and not affect the patients at the same time was a big challenge as most of these patients are quite old .
This is where the Visualization tool or Visual thinking came into effect . We were a group of four , hence to achieve a shared understanding and a common ground this was important . This was the first time I had to use such an approach . We did a lot of brainstorming and visualized scenarios which were almost impossible . But that was the whole point of this exercise , thinking about the impossible and making something which would be close to being tangible . Sometimes we might think that an idea is n’t great but somebody else in the group can make a few tweaks to it and it becomes something that ’s possible .
Application and Insight
Just to get the creative juices flowing I always like to play this simple game for about 5 minutes . We have a balloon ; the balloon goes around in a circle and each of us should tell a way in which using this balloon we could go to outer space . After this , we started by jotting down all the ideas or ways in which we could deal with the Medical Device challenge . Each of us suggested different ideas and concepts to solve this problem . Once we had all the concepts written down we started by analyzing each one of them in a sense that it would be cost effective , efficient and easy to manufacture .
We performed Pugh Chart analysis to narrow down to three main concepts . This is where our main concept visualization came into effect . I sketched the basic design of the entire system of all the three concepts . The first concept included the patient wearing a glove which could detect the amount of weight the person was applying . In this , we realized that that the kind of gloves , sizes would vary a lot . Also , patients in old age would n’t want to wear gloves as it would hinder their other activity . The second concept was having a sensor that would detect the posture of the person , but this again would mean the patient wearing the sensor . Our third visualization was having a sensor on the walker handle itself which would measure the force acting on it . I sketched the entire system with the sensor and all the subsystems . This is the system that we presented in the class as well .
The sketching of this design helped me in a lot of ways . Having an idea of how the system would look when it is implemented on the walker , and where changes could be made so that the system would also look aesthetic on the walker . But more than us , it was important to convey this idea to the people who were completely new to the concept . When we first mentioned the idea most of the people and the clinicians did n’t get it . But having made a conceptual sketch of the design helped everyone in figuring how the final design concept would look . We got a lot of feedback from everyone . This helped in making a few iterations that improved our system by a whole lot . After this , we converted our simple sketch into a 3D model for an even better understanding of the shape and size of the entire system .
This was a crucial step in our design process because this is where we first realized how our medical device is going to look . Having a sketch of a concept helps others to understand what the idea looks like . This also gave us insight in a way that other people could put in their thoughts and ideas into the sketch to make the design an even better one . This visual concept helps in collaboration and helps reach a common ground for everyone .
Approach
Since I now know what a powerful tool visualization can be , I would like to visualize all the ideas and concepts which we generated initially and not only the final three that we choose . In this way , I feel those different ideas could maybe mold into an entirely new design idea which we would n’t have thought of unless we sketched them . This tool is a good way to start a discussion or a way to share and learn the opinions of everyone who is involved in the design process .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19769 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Management a Toilet inside office
Challenge
I am a member of my organization ’s payment gateway , Currently I ’m developer in
Technology Department team . I need to improve a queueing for toilet . Now we had a problem
for toilet is full . But we do n’t know a vacant or busy .
A lot of member in our office , they wait a queue in a front of toilet room . Sometimes more
than 30 minutes . It wastes time for work . Some people could wait a queue and sometimes we
use a toilet in another floor . This project will develop website that show vacant is available or
not . It may use a budget for buy motion sensor , switch sensor and ethernet module . After we
got a device for detect a people in toilet , we will installation . When we got signal from ethernet
module , we need to develop website that show vacant room . It may solve waiting queue but the
room is busy . This project may not increase some budget in a company . But it will return a
waste time for queueing long time .
Selection
Our Technology team and Infrastructure team several discuss about a problem . Then we
need to scope and definition a problem . We just select a design thinking activities / tools . We
already send a poll to all of employee in Bangkok for gathering data . Now we have a data for
management a toilet inside our office . Then we will test an idea quickly for check a consumption
and prototype .
Application
For our first gathering data of our employee . We will focus on a queueing time and the
toilet was not enough , at certain times , such as during after the lunch break . Our employee
understands and someone said “ The toilet can not expand because the building rental property
not allow . ”
We attempting to identify and define possible solutions to the problem . If we can not
expand the toilet , we will develop a solution show vacant to all employee in office . It could show
number of vacant room and busy room . But after we lunch this to the meeting room . We found a
problem of privacy in toilet .
Now we can not use motion sensor for determine “ Anybody use a toilet or not . ” . We just
use only switch sensor with a paper that told ( “ Please do n’t close a toilet after use ” ) .
We have many problems when talk about privacy in toilet . After the office create the rule
when using a toilet . New policy will apply for our employee . We also plan to bring IoT to apply in
the organization . It was approved by the management team . we focused on gaining clarity about
our tasks and priorities . This tested our assumption that our prioritization of tasks was the main
cause of our workflow challenge .
By the way we conducted within a two - week timeframe for create a prototype after we
got concluded at the meeting .
Insight
Our team identified our assumptions and designed launches to test these assumptions .
Will we be able to reduce the waste time for queueing toilet ? If we have a website with IoT for
that checks whether the toilet is vacant or busy . We thought through anticipated results there
will be no more than 20 % error which comes from the user closing the toilet . In the future , we
will continue to improve . After further guidance from CEO . We can use a sensor that detect that
someone has left the toilet , If the person closes the toilet door there will show red light in front of
their toilet . To keep the door , open always . The ongoing incorporation of insight is particularly
important at this stage , as launches come before a full rollout in the design thinking timeline .
Approach
Given that our group has already gone thru quite a few sketch thinking activities / tools
and are at this stage in the timeline , the getting to know launch is the suitable tool . As before
mentioned , our team needs to evaluate the insight gained from our first , two launches and
include this perception into future launch designs . Future launch designs have to reflect insight
gained , growth made , and come closer to a compelling solution prepared for full rollout . After we
got a collection of data . We need to tuning a system that we got information of experimental
data . And keep improving accuracy at least 90 % .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Management a Toilet inside office
Challenge
I am a member of my organization ’s payment gateway , Currently I ’m developer in
Technology Department team . I need to improve a queueing for toilet . Now we had a problem
for toilet is full . But we do n’t know a vacant or busy .
A lot of member in our office , they wait a queue in a front of toilet room . Sometimes more
than 30 minutes . It wastes time for work . Some people could wait a queue and sometimes we
use a toilet in another floor . This project will develop website that show vacant is available or
not . It may use a budget for buy motion sensor , switch sensor and ethernet module . After we
got a device for detect a people in toilet , we will installation . When we got signal from ethernet
module , we need to develop website that show vacant room . It may solve waiting queue but the
room is busy . This project may not increase some budget in a company . But it will return a
waste time for queueing long time .
Selection
Our Technology team and Infrastructure team several discuss about a problem . Then we
need to scope and definition a problem . We just select a design thinking activities / tools . We
already send a poll to all of employee in Bangkok for gathering data . Now we have a data for
management a toilet inside our office . Then we will test an idea quickly for check a consumption
and prototype .
Application
For our first gathering data of our employee . We will focus on a queueing time and the
toilet was not enough , at certain times , such as during after the lunch break . Our employee
understands and someone said “ The toilet can not expand because the building rental property
not allow . ”
We attempting to identify and define possible solutions to the problem . If we can not
expand the toilet , we will develop a solution show vacant to all employee in office . It could show
number of vacant room and busy room . But after we lunch this to the meeting room . We found a
problem of privacy in toilet .
Now we can not use motion sensor for determine “ Anybody use a toilet or not . ” . We just
use only switch sensor with a paper that told ( “ Please do n’t close a toilet after use ” ) .
We have many problems when talk about privacy in toilet . After the office create the rule
when using a toilet . New policy will apply for our employee . We also plan to bring IoT to apply in
the organization . It was approved by the management team . we focused on gaining clarity about
our tasks and priorities . This tested our assumption that our prioritization of tasks was the main
cause of our workflow challenge .
By the way we conducted within a two - week timeframe for create a prototype after we
got concluded at the meeting .
Insight
Our team identified our assumptions and designed launches to test these assumptions .
Will we be able to reduce the waste time for queueing toilet ? If we have a website with IoT for
that checks whether the toilet is vacant or busy . We thought through anticipated results there
will be no more than 20 % error which comes from the user closing the toilet . In the future , we
will continue to improve . After further guidance from CEO . We can use a sensor that detect that
someone has left the toilet , If the person closes the toilet door there will show red light in front of
their toilet . To keep the door , open always . The ongoing incorporation of insight is particularly
important at this stage , as launches come before a full rollout in the design thinking timeline .
Approach
Given that our group has already gone thru quite a few sketch thinking activities / tools
and are at this stage in the timeline , the getting to know launch is the suitable tool . As before
mentioned , our team needs to evaluate the insight gained from our first , two launches and
include this perception into future launch designs . Future launch designs have to reflect insight
gained , growth made , and come closer to a compelling solution prepared for full rollout . After we
got a collection of data . We need to tuning a system that we got information of experimental
data . And keep improving accuracy at least 90 % .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11091 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Sascha Gerber Reflection – Storytelling
Challenge & Selection As the Digital Strategy Consultant At the company I am working at , Frutos y Semillas , I needed to conceptualize a new service for major clients of the automotive industry , revolving around the improvement of after - sales processes and the customer relationship between buyer and the car manufacturer . In order to do so , I brainstormed on how to capture the attention and connect to the clients we are dealing with . The new service will revolve around four corner points , ( i ) Digitalization , ( ii ) the Customer , ( iii ) a Service Mind - set and ( iv ) the Automotive Industry . Based on these pre - requisites , I become fond of the idea of creating a logo that encompasses elements of Storytelling by visualizing the above corner points , as to connect to the client and give our customers the chance to immerse him- or herself into the background story behind the actual logo and service . Application Given the selection of Storytelling and visualization , both me and the team sat down to discuss a variety of concepts for the logo and the service that might draw the client into purchasing our new service . After a longer discussion and several prototypes , we built a story - board to outline a concept for the service presentation that will be presented to the client(s ) . The idea is to create a logo that reflects our corporate identity and carries the message that we , Zulla Consulting & Partners , are the client ’s supporter for enabling successful after - sales processes which are human - centered , digital savy , service - oriented and tailor - made for the automotive industry . This idea will be backed by the long - lasting tradition Frutos y Semillas has within the automotive industry and the many successful case studies we had with other customers , including Volkswagen , Audi , Porsche , or Bentley . Not only should the actual logo visualize these ideas , but in combination with the proposal , the clients shall identify his or her current problems or challenges , as well as be appealed to the solutions we provide , namely , preparing out clients for a digital age that demands human - centered thinking at any stage of the customer journey . Insight & Approach In the development stage we processed many different prototypes for our logo that will transfer the above concepts . In the very end , we decided to go for the following mascot carrying an USB - cable with the icon of a wrench and a car . On the chest of the character we placed the corporate logo , as well as we changed the hair color to fit with the corporate color scheme .
With this logo we went out to several partners and presented the idea behind the character to them , as each part of the logo carries a certain message . The cable for instance reflects the digital century we are living in and implies connecting to the customer . The emblem on the cable resemble the key elements “ Service ” and the “ Automotive Industry ” , which we mainly address the service to . Last but not least , we have chosen a branded mascot to give the reader the impression that we are the clients partner in bringing excellent after - sales services for the digital age to them . The feedback we received was incredibly positive and due to the fact that this was only a first draft , we could sense that we are heading into the right direction . Now we need to implement the logo and build a story around it via text and visuals together in one presentation .
now I can prepare ahead and think of stories that will assist me in presenting my ideas and best illuminate them . I have a design background , but I ended up as an entrepreneur in business . I had no idea this would ever be considered an asset , but I am so very grateful that it is !
| EMAIL:
ID_NUM:
NAME_STUDENT: Sascha Gerber
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Sascha Gerber Reflection – Storytelling
Challenge & Selection As the Digital Strategy Consultant At the company I am working at , Frutos y Semillas , I needed to conceptualize a new service for major clients of the automotive industry , revolving around the improvement of after - sales processes and the customer relationship between buyer and the car manufacturer . In order to do so , I brainstormed on how to capture the attention and connect to the clients we are dealing with . The new service will revolve around four corner points , ( i ) Digitalization , ( ii ) the Customer , ( iii ) a Service Mind - set and ( iv ) the Automotive Industry . Based on these pre - requisites , I become fond of the idea of creating a logo that encompasses elements of Storytelling by visualizing the above corner points , as to connect to the client and give our customers the chance to immerse him- or herself into the background story behind the actual logo and service . Application Given the selection of Storytelling and visualization , both me and the team sat down to discuss a variety of concepts for the logo and the service that might draw the client into purchasing our new service . After a longer discussion and several prototypes , we built a story - board to outline a concept for the service presentation that will be presented to the client(s ) . The idea is to create a logo that reflects our corporate identity and carries the message that we , Zulla Consulting & Partners , are the client ’s supporter for enabling successful after - sales processes which are human - centered , digital savy , service - oriented and tailor - made for the automotive industry . This idea will be backed by the long - lasting tradition Frutos y Semillas has within the automotive industry and the many successful case studies we had with other customers , including Volkswagen , Audi , Porsche , or Bentley . Not only should the actual logo visualize these ideas , but in combination with the proposal , the clients shall identify his or her current problems or challenges , as well as be appealed to the solutions we provide , namely , preparing out clients for a digital age that demands human - centered thinking at any stage of the customer journey . Insight & Approach In the development stage we processed many different prototypes for our logo that will transfer the above concepts . In the very end , we decided to go for the following mascot carrying an USB - cable with the icon of a wrench and a car . On the chest of the character we placed the corporate logo , as well as we changed the hair color to fit with the corporate color scheme .
With this logo we went out to several partners and presented the idea behind the character to them , as each part of the logo carries a certain message . The cable for instance reflects the digital century we are living in and implies connecting to the customer . The emblem on the cable resemble the key elements “ Service ” and the “ Automotive Industry ” , which we mainly address the service to . Last but not least , we have chosen a branded mascot to give the reader the impression that we are the clients partner in bringing excellent after - sales services for the digital age to them . The feedback we received was incredibly positive and due to the fact that this was only a first draft , we could sense that we are heading into the right direction . Now we need to implement the logo and build a story around it via text and visuals together in one presentation .
now I can prepare ahead and think of stories that will assist me in presenting my ideas and best illuminate them . I have a design background , but I ended up as an entrepreneur in business . I had no idea this would ever be considered an asset , but I am so very grateful that it is !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Sascha Gerber"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11827 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
I work for a research and development lab for a company that specializes in making
temperature control equipment , and one of our goals is finding new applications of temperature control in new markets and products . Once we ’ve found a potential avenue to pursue , our next step is to find potential users and speak with them to determine if there exists an opportunity for us to work with them . While eventually we ’ll have one on one interviews with potential users , we first need to identify who our users are and intuit insights about their experiences .
After initial research into what pain points exist for the cohort of users , we construct
avatars that are potentially representative of one or more typical users . From there , we talk with users in any setting we can : on the job , at a conference , through social media . What we want is to determine how firm our grasp of the user is via the avatar . To that end , we will start by describing to a potential user what we believe to be our avatar ’s experience with the product , service , or process that the user also uses or participates in . From there we have a discussion about their experiences and their pain points and how similar or dissimilar theirs are compared to the avatar . From there we can organically have discussions that lead to us determining what solution can be developed that
What we ’ve found is that how we convey to the potential user the experience of the
avatar is critical to having engaging dialogue with them . Storytelling is the way we engage with someone and form a connection with them in order to convey information to them effectively . A simple presentation may seem like an efficient way to deliver information to a customer , like product features and the value proposition it brings to them . But people do n’t engage very well with a dry presentation like that . And when trying to bring people on board with our mission , we need to get them to want to participate . And that ’s where good storytelling is crucial to our work . Application
On a previous project , we were trying to find users of the prototype that we were actively
developing . Our first attempt to reach out to people involved preparing flyers detailing the features of the product , how it could fit in their lives , and how they could contact us to be part of our trial launch . We went to an event and approached people , flyers in hand , only to come away empty handed and with no one willing to participate . We realized after that we had completely failed to connect with people on an emotional level , and instead alienated them .
After that failure , we reassessed our approach . One of our engineers had a relative that
was a potential user of the product . And so after a conversation with them , we created an avatar of a typical user of the product , based on the person we talked with . With that avatar at our disposal , we tried again with much increasing success . By recounting the story of the avatar to others , we were able use that as a jumping board to spur further conversation . People could identify with the avatar , at least in part , and by them telling us how similar their experience was , they further opened up about the kind of problems they were having and together we could come up with what qualities and features a solution would need to suit their situation . Each discussion allowed us to refine the avatar , as well as come up with additional ones . Insight
By making our process more human focused , people opened up to use more readily ,
were more willing to participate in the tests and trials we ran , and most importantly they became invested in the success of the project , some even reaching out to us for updates and asking how else they can help .
What surprised us was that having the avatar as a vehicle not only made it easier to
connect with people , but just having it at all was enough to get them engaged . We were n’t very skilled at the start with telling the story , but having the story at all made it easier . By refining our technique , we found we did n't need a very elaborate story , just one that was easier to identify with . Clearly laying out the experience of the avatar was all we really needed to get people on board with us . Approach
We are attempting a similar approach with our upcoming projects : creating avatars of
what we suspect are typical users . With the current environment , however , we are facing challenges in telling the story . While we could tell the story of an avatar in a couple minutes in person , a different approach is needed with more remote methods of communication .
We ’re trying to adapt the method to be used in online forums and via phone calls . Except
while it ’s relatively easy to reach out to people at events , since it ’s expected behavior , reaching out to people online or through cold and warm calling has different expectations . Online is proving exceptionally challenging , since it ’s harder to make sure we stay on track in an asynchronistic messaging platform .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
I work for a research and development lab for a company that specializes in making
temperature control equipment , and one of our goals is finding new applications of temperature control in new markets and products . Once we ’ve found a potential avenue to pursue , our next step is to find potential users and speak with them to determine if there exists an opportunity for us to work with them . While eventually we ’ll have one on one interviews with potential users , we first need to identify who our users are and intuit insights about their experiences .
After initial research into what pain points exist for the cohort of users , we construct
avatars that are potentially representative of one or more typical users . From there , we talk with users in any setting we can : on the job , at a conference , through social media . What we want is to determine how firm our grasp of the user is via the avatar . To that end , we will start by describing to a potential user what we believe to be our avatar ’s experience with the product , service , or process that the user also uses or participates in . From there we have a discussion about their experiences and their pain points and how similar or dissimilar theirs are compared to the avatar . From there we can organically have discussions that lead to us determining what solution can be developed that
What we ’ve found is that how we convey to the potential user the experience of the
avatar is critical to having engaging dialogue with them . Storytelling is the way we engage with someone and form a connection with them in order to convey information to them effectively . A simple presentation may seem like an efficient way to deliver information to a customer , like product features and the value proposition it brings to them . But people do n’t engage very well with a dry presentation like that . And when trying to bring people on board with our mission , we need to get them to want to participate . And that ’s where good storytelling is crucial to our work . Application
On a previous project , we were trying to find users of the prototype that we were actively
developing . Our first attempt to reach out to people involved preparing flyers detailing the features of the product , how it could fit in their lives , and how they could contact us to be part of our trial launch . We went to an event and approached people , flyers in hand , only to come away empty handed and with no one willing to participate . We realized after that we had completely failed to connect with people on an emotional level , and instead alienated them .
After that failure , we reassessed our approach . One of our engineers had a relative that
was a potential user of the product . And so after a conversation with them , we created an avatar of a typical user of the product , based on the person we talked with . With that avatar at our disposal , we tried again with much increasing success . By recounting the story of the avatar to others , we were able use that as a jumping board to spur further conversation . People could identify with the avatar , at least in part , and by them telling us how similar their experience was , they further opened up about the kind of problems they were having and together we could come up with what qualities and features a solution would need to suit their situation . Each discussion allowed us to refine the avatar , as well as come up with additional ones . Insight
By making our process more human focused , people opened up to use more readily ,
were more willing to participate in the tests and trials we ran , and most importantly they became invested in the success of the project , some even reaching out to us for updates and asking how else they can help .
What surprised us was that having the avatar as a vehicle not only made it easier to
connect with people , but just having it at all was enough to get them engaged . We were n’t very skilled at the start with telling the story , but having the story at all made it easier . By refining our technique , we found we did n't need a very elaborate story , just one that was easier to identify with . Clearly laying out the experience of the avatar was all we really needed to get people on board with us . Approach
We are attempting a similar approach with our upcoming projects : creating avatars of
what we suspect are typical users . With the current environment , however , we are facing challenges in telling the story . While we could tell the story of an avatar in a couple minutes in person , a different approach is needed with more remote methods of communication .
We ’re trying to adapt the method to be used in online forums and via phone calls . Except
while it ’s relatively easy to reach out to people at events , since it ’s expected behavior , reaching out to people online or through cold and warm calling has different expectations . Online is proving exceptionally challenging , since it ’s harder to make sure we stay on track in an asynchronistic messaging platform .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10865 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection In my culture , storytelling is a great part of how we express ourselves and pass on history to the next generation . In my capacity as a digital transformation specialist , and instructional designer , I use storytelling as a tool to describe change , to explain “ why s ” , and to help individuals relate to how the “ lesson ” or “ moral ” of the story would directly influence them . For me , storytelling helps me connect better with my clients and help in creating a visualize sense of what to expect . I recently started a small company in my hometown in Western Nigeria . I live in the U.S./Europe , so starting a business at a distance already comes with its own challenges . However , the issue of distance is not the focus of this reflection . The challenge is how the human capital of the continent has been affected by colonialism , and decades later , this issue affects several aspects of African . Without going into too much historical details , I named my company “ United Nations Development Programme(UNDP ” Innovations and Coworking Space . “ United Nations Development Programme(UNDP ” translates to Renaissance in my native Yoruba language . The choice for the name was deliberate , both in meaning as it ties to my vision , and speaks to the local community of the city . I invited a couple of young local writers to visit the space and we discussed my vision for the space . While they were impressed with the prospects , they both expressed that the name I had selected was “ too local , aka bush ” in Nigerian context . Application I decided to use this as an opportunity for storytelling . In discussing the importance of our culture and a reminder of how our history shapes our future , I explained to them the benefits of localizing your business . In the long run , this business was created to serve the local community . When the community sees one more new business open with a western context , they are unable to relate to the business , and will miss out on the opportunities that will help them grow . I also used this opportunity to discuss how our cultural heritage excites individuals in other countries , and the hunger for the history and the knowledge continues to grow , which may be business opportunities for young people . Insight & Approach This whole situation was an interesting one for me on two different levels . My first observation was that , I definitely knew that western influence on Africa still exists , but the second insight for me was the fact that young people today think that shedding their cultural identity is a good idea . With the issues the world has these days , it looks like there is so much more work needed to be done in holding on to and preserving African heritage . In reflecting on this course , I see the continuous importance of storytelling in telling our stories in preserving our cultural heritage , but also to see the pride in African culture . Being an artist helps me to visualize my stories better and I will continue to use this tool in my business ventures .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection In my culture , storytelling is a great part of how we express ourselves and pass on history to the next generation . In my capacity as a digital transformation specialist , and instructional designer , I use storytelling as a tool to describe change , to explain “ why s ” , and to help individuals relate to how the “ lesson ” or “ moral ” of the story would directly influence them . For me , storytelling helps me connect better with my clients and help in creating a visualize sense of what to expect . I recently started a small company in my hometown in Western Nigeria . I live in the U.S./Europe , so starting a business at a distance already comes with its own challenges . However , the issue of distance is not the focus of this reflection . The challenge is how the human capital of the continent has been affected by colonialism , and decades later , this issue affects several aspects of African . Without going into too much historical details , I named my company “ United Nations Development Programme(UNDP ” Innovations and Coworking Space . “ United Nations Development Programme(UNDP ” translates to Renaissance in my native Yoruba language . The choice for the name was deliberate , both in meaning as it ties to my vision , and speaks to the local community of the city . I invited a couple of young local writers to visit the space and we discussed my vision for the space . While they were impressed with the prospects , they both expressed that the name I had selected was “ too local , aka bush ” in Nigerian context . Application I decided to use this as an opportunity for storytelling . In discussing the importance of our culture and a reminder of how our history shapes our future , I explained to them the benefits of localizing your business . In the long run , this business was created to serve the local community . When the community sees one more new business open with a western context , they are unable to relate to the business , and will miss out on the opportunities that will help them grow . I also used this opportunity to discuss how our cultural heritage excites individuals in other countries , and the hunger for the history and the knowledge continues to grow , which may be business opportunities for young people . Insight & Approach This whole situation was an interesting one for me on two different levels . My first observation was that , I definitely knew that western influence on Africa still exists , but the second insight for me was the fact that young people today think that shedding their cultural identity is a good idea . With the issues the world has these days , it looks like there is so much more work needed to be done in holding on to and preserving African heritage . In reflecting on this course , I see the continuous importance of storytelling in telling our stories in preserving our cultural heritage , but also to see the pride in African culture . Being an artist helps me to visualize my stories better and I will continue to use this tool in my business ventures .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22456 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge and Selection
The tool that aided me the most and gave me a jumpstart was storytelling , to achieve an understanding where people are more empathizing .
I ’m an entrepreneur and my areas of interests are in new technologies and innovation . A part of this is the reason I work towards creating meaningful technological solutions that empower people from all sorts of walks . I work with shareholders , researchers , employees and people in context to come up with a viable solution for energy requirements . Our strategy is coming up with disruptive innovations .
Recently our work started coming up with new and advanced solar technologies and we had to convince our whole team to move to research and develop new innovations in the solar area . I had to come up with stories as to why this had to happen and how it would impact our company as well as people around the world .
I believed story telling would make my team help to put themselves into the shoes of the people who lack the basic amenities of energy . This would help them to create solutions that would improve their situation . By the use of the storytelling tool I ’m able to connect with people concerned in a better way . Feedback and criticism is always welcomed . I use this information to develop different strategies to try and find a
way that works for people to gain more independence in the energy areas .
Application
I start the process by discussing the current methodologies we use and briefly explain the pros and cons . Then I come up with a story where it better fits the context . During a meeting where the topic was considering in investing and developing technologies other than the mainstream silicon panels in solar energy , I narrated the scenario of poor women in the rural areas of India and how they had to toil and crumble for power .
Soon , we were able to find a common ground and agreed to focus and brainstorm in creating solutions that would help the poorer sections of society where they could afford to use the technologies . This helped in easily narrating the issues of cost , area required and complexity in silicon solar tech with respect to the rural people .
Insight & Approach
This turned out to help us out more than what I had imagined . The storytelling tool was powerful and it motivated my team to work on disruptive technologies which was our team ’s primary intention . We all had a collective goal and this greatly increased our work ethic as a unit .
Since we could understand who our target customers were and what they actually needed . This helped us in creating a huge breakthrough . This tool helped all of us better ; gradually we could come up with more compelling stories to attract future customers and investors . I no longer had to worry about the different mindsets in my team . We were able to achieve growth much faster than what was initially planned out . This course made me see this as a tool in a new way . Now I can prepare ahead and think of stories that will assist me in presenting my ideas and best illuminate them .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge and Selection
The tool that aided me the most and gave me a jumpstart was storytelling , to achieve an understanding where people are more empathizing .
I ’m an entrepreneur and my areas of interests are in new technologies and innovation . A part of this is the reason I work towards creating meaningful technological solutions that empower people from all sorts of walks . I work with shareholders , researchers , employees and people in context to come up with a viable solution for energy requirements . Our strategy is coming up with disruptive innovations .
Recently our work started coming up with new and advanced solar technologies and we had to convince our whole team to move to research and develop new innovations in the solar area . I had to come up with stories as to why this had to happen and how it would impact our company as well as people around the world .
I believed story telling would make my team help to put themselves into the shoes of the people who lack the basic amenities of energy . This would help them to create solutions that would improve their situation . By the use of the storytelling tool I ’m able to connect with people concerned in a better way . Feedback and criticism is always welcomed . I use this information to develop different strategies to try and find a
way that works for people to gain more independence in the energy areas .
Application
I start the process by discussing the current methodologies we use and briefly explain the pros and cons . Then I come up with a story where it better fits the context . During a meeting where the topic was considering in investing and developing technologies other than the mainstream silicon panels in solar energy , I narrated the scenario of poor women in the rural areas of India and how they had to toil and crumble for power .
Soon , we were able to find a common ground and agreed to focus and brainstorm in creating solutions that would help the poorer sections of society where they could afford to use the technologies . This helped in easily narrating the issues of cost , area required and complexity in silicon solar tech with respect to the rural people .
Insight & Approach
This turned out to help us out more than what I had imagined . The storytelling tool was powerful and it motivated my team to work on disruptive technologies which was our team ’s primary intention . We all had a collective goal and this greatly increased our work ethic as a unit .
Since we could understand who our target customers were and what they actually needed . This helped us in creating a huge breakthrough . This tool helped all of us better ; gradually we could come up with more compelling stories to attract future customers and investors . I no longer had to worry about the different mindsets in my team . We were able to achieve growth much faster than what was initially planned out . This course made me see this as a tool in a new way . Now I can prepare ahead and think of stories that will assist me in presenting my ideas and best illuminate them .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16547 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example - Visualization
Challenge
I work marketing manager in commercial service . The challenge this year is to talk about quality improvements for this , it is necessary to develop a project in which everyone plays a role . But in the context of COVID , several difficulties arose in the team 's work : the impossibility of brainstorming and the absence of a unified information field ( rare , loud , informal discussion of the problem ) . In a normal situation , I brainstorm , we write everything down on paper , then we choose an idea , tactics and specific tasks for each . When working from home , visualization suffers .
Selection
For design work , I decided to use ZOOM ( we could see each other ) and a board in Miro ( in it you can discuss the project and at the same time , as usual , write everything down on stickers , everyone can do it himself , show or present to others ) .
Application
In our work , we have appointed 2 discussion sessions for an hour on different days .
The first session ended with a selection of the best visualization ideas and points of contact .
In the second session , we examined the available visual effects , chose the best one and selected points of contact , each employee set himself tasks for himself in his work on this project . Then everyone sent me their solutions , I made a presentation . And we met at ZOOM to take stock of our design work and agree on it as a guide to action .
Insight
Insider I got :
- a clear structure of work , time constraints mobilize people to work faster .
- being outside the conference room relaxes and distracts people , the ideas were newer , more incredible , people were not afraid to speak out .
- people were more willing to take on responsibility and tasks , looking for solutions .
This approach will be applied later during the pandemic for other projects .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example - Visualization
Challenge
I work marketing manager in commercial service . The challenge this year is to talk about quality improvements for this , it is necessary to develop a project in which everyone plays a role . But in the context of COVID , several difficulties arose in the team 's work : the impossibility of brainstorming and the absence of a unified information field ( rare , loud , informal discussion of the problem ) . In a normal situation , I brainstorm , we write everything down on paper , then we choose an idea , tactics and specific tasks for each . When working from home , visualization suffers .
Selection
For design work , I decided to use ZOOM ( we could see each other ) and a board in Miro ( in it you can discuss the project and at the same time , as usual , write everything down on stickers , everyone can do it himself , show or present to others ) .
Application
In our work , we have appointed 2 discussion sessions for an hour on different days .
The first session ended with a selection of the best visualization ideas and points of contact .
In the second session , we examined the available visual effects , chose the best one and selected points of contact , each employee set himself tasks for himself in his work on this project . Then everyone sent me their solutions , I made a presentation . And we met at ZOOM to take stock of our design work and agree on it as a guide to action .
Insight
Insider I got :
- a clear structure of work , time constraints mobilize people to work faster .
- being outside the conference room relaxes and distracts people , the ideas were newer , more incredible , people were not afraid to speak out .
- people were more willing to take on responsibility and tasks , looking for solutions .
This approach will be applied later during the pandemic for other projects .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11014 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | STORYTELLING
Storytelling is one of the essential tool in the design thinking process . We explored the nature of the design thinking process and how it aims to understand problems from the user perspective to address them with the human - centred design .
How we can sell or answer the questions when customers ask about a product ? We usually start to tell about our experience in the form of a story . We describe the events we went through and the lessons that we faced at each stage . There is nothing more than hearing about the product from the experience that one who has went through . This process helps us to understand the underlying problems faced by the customers while using a product and from this practise we could further improve our selling . Hence the storytelling process ensures the user evolvement in every stage to build a user - centred solution . So it is used throughout the process , yet there is a different usage goal in each phase .
It aims to see the problem in a wide angle to build an accurate understanding of the main issue that needs to be solved . This helps the designing team to engage with the user to define the problem using a qualitative data from the users . Then the data can be collected and analysed to build a generalised idea about the problem . One of the advantages of using the storytelling tool is that it helps to create empathy with the problem as the consumers tell their stories from their own perspective describing their pain points in the process . It helps to build a personal empathy map about the consumers feeling and experience . The storytelling can be used in the design process to build a two way communication with the customer to validate the efficiency of the solution . It also plays an critical role as the users can use the solution and provide feedback to the design team . The team will be able to observe how the consumers use the solution and build a realistic understanding of the suggested solutions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: STORYTELLING
Storytelling is one of the essential tool in the design thinking process . We explored the nature of the design thinking process and how it aims to understand problems from the user perspective to address them with the human - centred design .
How we can sell or answer the questions when customers ask about a product ? We usually start to tell about our experience in the form of a story . We describe the events we went through and the lessons that we faced at each stage . There is nothing more than hearing about the product from the experience that one who has went through . This process helps us to understand the underlying problems faced by the customers while using a product and from this practise we could further improve our selling . Hence the storytelling process ensures the user evolvement in every stage to build a user - centred solution . So it is used throughout the process , yet there is a different usage goal in each phase .
It aims to see the problem in a wide angle to build an accurate understanding of the main issue that needs to be solved . This helps the designing team to engage with the user to define the problem using a qualitative data from the users . Then the data can be collected and analysed to build a generalised idea about the problem . One of the advantages of using the storytelling tool is that it helps to create empathy with the problem as the consumers tell their stories from their own perspective describing their pain points in the process . It helps to build a personal empathy map about the consumers feeling and experience . The storytelling can be used in the design process to build a two way communication with the customer to validate the efficiency of the solution . It also plays an critical role as the users can use the solution and provide feedback to the design team . The team will be able to observe how the consumers use the solution and build a realistic understanding of the suggested solutions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21981 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind mapping Challenge Fatima Molina , an educated lady has been a full time home - maker for the last decade and a half taking care of the house and studies of her children while her husband was the sole breadwinner for the family . Before becoming a full time homemaker , Fatima used to work in the Training department of cab hiring company where she was responsible for training drivers . With no support system like parents to take care of her three children , Fatima , besides the household chores focused on the education of her children as that gave her the satisfaction of applying her education and doing something worthwhile . Schools in India forces students to spend an inordinate time in studying at home – home tutors are very common even for boys and girls studying in lower classes . Fatima took upon herself to be the home tutor for her three children , herself learning things that she had n’t learnt in the past . Now all her three children are out of school and Fatima has a fair amount of free time in hand . Now she wants to re - start her career . Selection The tool I have decided apply for Fatima is Mindmapping . I felt that this tool is appropriate for Fatima as it important to probe what she wants to do , what are her strengths and , most importantly what she expects to be the outcome . Application and Insights The first question that I ask her is what she is good at . After thinking for a while , she replies that there are two things that she is good at – teaching people and cooking . Does she have any formal qualification in any of these two lines ? She has Bachelors in Education while cooking she has learnt on her own . Is she looking for a full time job , part time job or wants to do something on her own ? She wants to so something on her own as jobs will be difficult to find and will penalize her for the years that she was not working . Does she have the capacity to invest in any venture she wants to start ? She has some ability to invest has she has some savings of her own and her husband can also pitch in as they would not be spending so much on their children ’s college education in the next three years as in India College education for the academically good students is subsidized by the government . Of the two , where she feels she can make a mark quicker – cooking or teaching ? She felt it would be teaching as she has three kids ’ results as testimony .
Why she felt her kid did well under her ? She taught in a structured manner , going beyond what is mentioned in school books . She often made things interesting for them by telling them stories as well as visually interpreting problems . She felt her role of training drivers helped her in this approach . Approach With the above mind mapping tool , it was suggested to Fatima that she can start with a ‘ mini school ’ and if successful can work towards rolling out a full scale school . What is ‘ mini school ’ ? It is a Tutorial for students in her house . She can advertise her services through the following methods :
• Posters in all adjoining housing colonies • Ads in the local yellow pages that are circulated in the vicinity • News paper inserts • Inserts handed over to boys and girls once they are dropped from the school
bus
She can also illustrated how she is different from other teachers . Depending on the success of this exercise , she can plan by first having a bigger Tutorial – for that she can hire an empty flat in the vicinity . While this exercise is on , she can also start her planning for starting a school .
| EMAIL:
ID_NUM:
NAME_STUDENT: Fatima Molina, Fatima, Fatima, Fatima, Fatima, Fatima, Fatima, Fatima
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind mapping Challenge Fatima Molina , an educated lady has been a full time home - maker for the last decade and a half taking care of the house and studies of her children while her husband was the sole breadwinner for the family . Before becoming a full time homemaker , Fatima used to work in the Training department of cab hiring company where she was responsible for training drivers . With no support system like parents to take care of her three children , Fatima , besides the household chores focused on the education of her children as that gave her the satisfaction of applying her education and doing something worthwhile . Schools in India forces students to spend an inordinate time in studying at home – home tutors are very common even for boys and girls studying in lower classes . Fatima took upon herself to be the home tutor for her three children , herself learning things that she had n’t learnt in the past . Now all her three children are out of school and Fatima has a fair amount of free time in hand . Now she wants to re - start her career . Selection The tool I have decided apply for Fatima is Mindmapping . I felt that this tool is appropriate for Fatima as it important to probe what she wants to do , what are her strengths and , most importantly what she expects to be the outcome . Application and Insights The first question that I ask her is what she is good at . After thinking for a while , she replies that there are two things that she is good at – teaching people and cooking . Does she have any formal qualification in any of these two lines ? She has Bachelors in Education while cooking she has learnt on her own . Is she looking for a full time job , part time job or wants to do something on her own ? She wants to so something on her own as jobs will be difficult to find and will penalize her for the years that she was not working . Does she have the capacity to invest in any venture she wants to start ? She has some ability to invest has she has some savings of her own and her husband can also pitch in as they would not be spending so much on their children ’s college education in the next three years as in India College education for the academically good students is subsidized by the government . Of the two , where she feels she can make a mark quicker – cooking or teaching ? She felt it would be teaching as she has three kids ’ results as testimony .
Why she felt her kid did well under her ? She taught in a structured manner , going beyond what is mentioned in school books . She often made things interesting for them by telling them stories as well as visually interpreting problems . She felt her role of training drivers helped her in this approach . Approach With the above mind mapping tool , it was suggested to Fatima that she can start with a ‘ mini school ’ and if successful can work towards rolling out a full scale school . What is ‘ mini school ’ ? It is a Tutorial for students in her house . She can advertise her services through the following methods :
• Posters in all adjoining housing colonies • Ads in the local yellow pages that are circulated in the vicinity • News paper inserts • Inserts handed over to boys and girls once they are dropped from the school
bus
She can also illustrated how she is different from other teachers . Depending on the success of this exercise , she can plan by first having a bigger Tutorial – for that she can hire an empty flat in the vicinity . While this exercise is on , she can also start her planning for starting a school .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Fatima Molina",
"Fatima",
"Fatima",
"Fatima",
"Fatima",
"Fatima",
"Fatima",
"Fatima"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 1105 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection - Learning Launch
Challenge & Selection I ’m a founder of a small company in the Ed - tech space in India . We help students ,
especially from tier-2 & 3 colleges and cities , to explore various careers and get
mentorship to reach their aspirations by connecting them with young professionals from
various job functions and industries . These young professionals are mentors to those
students , and we connect mentors with mentees over a mobile app , where students ask
mentors about their careers and can make an informed career decision after having a
good knowledge of various career opportunities . In addition to the mobile app , we planned
to launch seminars and skill training workshops hosted by the mentors , giving students
face - to - face attention and assuming this to be our unique value proposition in the market . We were ready to launch our prototype mobile app and the challenge was not only to test
the idea , but also to decide what should be our launch and marketing strategy . And to
know the truth and collect meaningful data , we opted for the ‘ Learning Launch ’ tool of
Design Thinking . Application & Insight First thing was to decide about the launch strategy , and then see whether students are
signing up on our platform and see the general user behaviour . There were majorly two options- invest in online marketing and market our product
throughout India through facebook , instagram and other social platforms . The other option
was offline marketing- launching our product by hosting seminars in tier-2 - 3 universities .
Since along with testing the idea , we also wanted to test the validity of our unique value
proposition , we decided to go with the later approach . Also , talks with a number of
students before the product launch also backed the idea of launching through seminars ,
but we want to actually test the whole scene . We conducted several seminars over the
next few days and collected the data . We realized that we were able to convert more than
40 % of the audience in seminars into our users and at much less cost than we would incur
through online marketing channels . It also tested our assumption that in today ’s world
where there are a number of online mentorship and skill enhancement platforms , there are
a number of students who still prefer face - to - face attention , confirming the value of our
unique value proposition . Second , in the next 6 - 7 weeks , we were having an organic growth of ~12 % weekly and a
four week retention rate of 32 % . This tested our idea and gave us motivation that we are
really solving the unarticulated and unmet need of the customer . Though there were also some disconfirming facts , telling us which features in the mobile
app are of less importance and which are totally useless . We observed the data we
collected in the ‘ Learning Launch ’ phase and crafted the strategy for the next phase
accordingly . Abiding by the Design Thinking ’s Learning Launch principle of getting the
truth fast and cheaply , we saved a lot of unwanted cost by defining the time - frame of the
testing and by opting the data centric approach , which created less conflicts among
stakeholders and drove them over a fact - based journey . Approach An alternate approach to solve the problem was to invest in both marketing approaches
simultaneously and compare the results . But that would cost us not only in terms of money
but also quite a lot of time . We could have been doing things based upon what we liked or
not , without any time - frame and structure . I believe ‘ Learning Launch ’ tool has helped us to
solve problems structurally and in a given time - frame . Time is the most valuable thing for
an entrepreneur , and the Design Thinking approach has surely helped me and my team to
save a lot of that and invest that saved time in implementing further strategies . Now we test the little features we add in our mobile app with ‘ Learning Launch ’ tool , which
prompts us to keep experimenting fast and cheaply unless we hit the intersection zone of
customer wow , execution wow and the business model wow .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection - Learning Launch
Challenge & Selection I ’m a founder of a small company in the Ed - tech space in India . We help students ,
especially from tier-2 & 3 colleges and cities , to explore various careers and get
mentorship to reach their aspirations by connecting them with young professionals from
various job functions and industries . These young professionals are mentors to those
students , and we connect mentors with mentees over a mobile app , where students ask
mentors about their careers and can make an informed career decision after having a
good knowledge of various career opportunities . In addition to the mobile app , we planned
to launch seminars and skill training workshops hosted by the mentors , giving students
face - to - face attention and assuming this to be our unique value proposition in the market . We were ready to launch our prototype mobile app and the challenge was not only to test
the idea , but also to decide what should be our launch and marketing strategy . And to
know the truth and collect meaningful data , we opted for the ‘ Learning Launch ’ tool of
Design Thinking . Application & Insight First thing was to decide about the launch strategy , and then see whether students are
signing up on our platform and see the general user behaviour . There were majorly two options- invest in online marketing and market our product
throughout India through facebook , instagram and other social platforms . The other option
was offline marketing- launching our product by hosting seminars in tier-2 - 3 universities .
Since along with testing the idea , we also wanted to test the validity of our unique value
proposition , we decided to go with the later approach . Also , talks with a number of
students before the product launch also backed the idea of launching through seminars ,
but we want to actually test the whole scene . We conducted several seminars over the
next few days and collected the data . We realized that we were able to convert more than
40 % of the audience in seminars into our users and at much less cost than we would incur
through online marketing channels . It also tested our assumption that in today ’s world
where there are a number of online mentorship and skill enhancement platforms , there are
a number of students who still prefer face - to - face attention , confirming the value of our
unique value proposition . Second , in the next 6 - 7 weeks , we were having an organic growth of ~12 % weekly and a
four week retention rate of 32 % . This tested our idea and gave us motivation that we are
really solving the unarticulated and unmet need of the customer . Though there were also some disconfirming facts , telling us which features in the mobile
app are of less importance and which are totally useless . We observed the data we
collected in the ‘ Learning Launch ’ phase and crafted the strategy for the next phase
accordingly . Abiding by the Design Thinking ’s Learning Launch principle of getting the
truth fast and cheaply , we saved a lot of unwanted cost by defining the time - frame of the
testing and by opting the data centric approach , which created less conflicts among
stakeholders and drove them over a fact - based journey . Approach An alternate approach to solve the problem was to invest in both marketing approaches
simultaneously and compare the results . But that would cost us not only in terms of money
but also quite a lot of time . We could have been doing things based upon what we liked or
not , without any time - frame and structure . I believe ‘ Learning Launch ’ tool has helped us to
solve problems structurally and in a given time - frame . Time is the most valuable thing for
an entrepreneur , and the Design Thinking approach has surely helped me and my team to
save a lot of that and invest that saved time in implementing further strategies . Now we test the little features we add in our mobile app with ‘ Learning Launch ’ tool , which
prompts us to keep experimenting fast and cheaply unless we hit the intersection zone of
customer wow , execution wow and the business model wow .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17845 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | LEARNING LAUNCH TOOL
CHALLENGE :
Agriculture is the backbone of India ’s economy for about 75 % . During the COVID-19 period , farmers are facing a huge loss because of the inaccessibility to sell the products and also the shutdown of markets . Even if farmers produce the agricultural products , because of the middleman intervention , the profited ones are the middlemen . Middlemen take advantage of the farmers ’ ignorance and sell the products with a hike in prices thereby getting benefitted of the situation .
I am a founder of an online platform and an application developer that links small scale farmers to buyers using mobile applications .My team consists of IT personnel who can establish a link between the farmers of the agricultural producing places and buyers . The time line for this project should run for at most 2 months to give our software development team ample time to create a prototype of the technology .
SELECTION :
As a team , we have decided to use the learning launch tool . We believe this will help us design a simple yet effective technology that our users can easily navigate . Working with some farmers from the agricultural areas , we have gone through several design thinking activities to come up with a go - to- market prototype . Doing this activity has helped us in selecting the learning launch tool for our challenge . This tool will help us go through an iterating process that will improve on our solution . Working with the prototype will help us experiment the idea with a larger group of farmers .
APPLICATION :
Our first prototype was to develop an application that could be used by the farmers to know more on market prices for the agricultural produce . Our team developed an application that could be used on smart phones by the farmers to have a link between the buyers and the farmers . We tried to introduce the apps to the farmers . But since , the farmers lived in remote places where there is no internet connectivity , there was no possibility to introduce them with web applications .
We tried out the second launch prototype wherein , we could see if there was any gap in the first one and fix the issues . We tried to have the second prototype focus more on human centered design rather than a product based design . We interviewed farmers of various regions to know their problems and we tried to see if we could fix any of the issues . Thereby , empathetic approach in the design was covered .
INSIGHTS :
Through the learning launch tool , we designed and tested our application . We had a clear idea of having a connect with the farmers . Through this , we understood that farmers were more comfortable with the second application . Our marketing department used the results of this process to re - strategize our marketing campaign .
APPROACH :
The learning launch tool is the best suited for our business . Implementing it with the marketing strategies can certainly fetch best results . Empathetic understanding of the situation also fetched better results which facilitated an improvement in our application .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: LEARNING LAUNCH TOOL
CHALLENGE :
Agriculture is the backbone of India ’s economy for about 75 % . During the COVID-19 period , farmers are facing a huge loss because of the inaccessibility to sell the products and also the shutdown of markets . Even if farmers produce the agricultural products , because of the middleman intervention , the profited ones are the middlemen . Middlemen take advantage of the farmers ’ ignorance and sell the products with a hike in prices thereby getting benefitted of the situation .
I am a founder of an online platform and an application developer that links small scale farmers to buyers using mobile applications .My team consists of IT personnel who can establish a link between the farmers of the agricultural producing places and buyers . The time line for this project should run for at most 2 months to give our software development team ample time to create a prototype of the technology .
SELECTION :
As a team , we have decided to use the learning launch tool . We believe this will help us design a simple yet effective technology that our users can easily navigate . Working with some farmers from the agricultural areas , we have gone through several design thinking activities to come up with a go - to- market prototype . Doing this activity has helped us in selecting the learning launch tool for our challenge . This tool will help us go through an iterating process that will improve on our solution . Working with the prototype will help us experiment the idea with a larger group of farmers .
APPLICATION :
Our first prototype was to develop an application that could be used by the farmers to know more on market prices for the agricultural produce . Our team developed an application that could be used on smart phones by the farmers to have a link between the buyers and the farmers . We tried to introduce the apps to the farmers . But since , the farmers lived in remote places where there is no internet connectivity , there was no possibility to introduce them with web applications .
We tried out the second launch prototype wherein , we could see if there was any gap in the first one and fix the issues . We tried to have the second prototype focus more on human centered design rather than a product based design . We interviewed farmers of various regions to know their problems and we tried to see if we could fix any of the issues . Thereby , empathetic approach in the design was covered .
INSIGHTS :
Through the learning launch tool , we designed and tested our application . We had a clear idea of having a connect with the farmers . Through this , we understood that farmers were more comfortable with the second application . Our marketing department used the results of this process to re - strategize our marketing campaign .
APPROACH :
The learning launch tool is the best suited for our business . Implementing it with the marketing strategies can certainly fetch best results . Empathetic understanding of the situation also fetched better results which facilitated an improvement in our application .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17992 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for Innovation – Reflection on the Mind Mapping Tool
1 . ) Challenge At my work on a manufacturing site of a consumer electronics company , I am asked to improve the quality and output quantity of a production line . Design Thinking techniques are rarely known in the factory , and if people heard about it , they usually associate it with the creative and a bit unrealistic people from the product design department . A culture of small continuous improvements exists , for which everyone , from manager to engineer to operator , is responsible . Larger improvements where my project is aiming for , are more challenging as production reliability might be a affected and multiple teams are involved . Besides that , when a pre - selected solution has to deal with automation ( i.e. robotics ) , the sensitive association with cutting jobs is present .
2 . ) Selection I started my project with identifying the current state ( ‘ What is’-phase ) . The people who work directly with the production line , usually have the best realistic and pragmatic knowledge . But most of all , I wanted to have them being engaged with the project ; they would have a major influence in the concept selection ( as they needed to work with it ) , and it would improve their work without having to fear for losing their jobs . Based on this challenge , I selected the Mind Mapping tool , in order to achieve insights in the current state of the production line . Getting the involved people engaged is something I want to achieve with the Tool as well . As described in Module 3 of the Design Thinking course ( and within the book Designing for Growth by Beatriz Tsotetsi & Tommy Hall ) , with Mind Mapping all relevant aspects of a topic are visualized and clusters and interdependencies are made . Eventually , the problem description is sharpened , and the design criteria for developing concepts are established , on which all the relevant stakeholders have commonly agreed .
3 . ) Application For the Mind Mapping session I invited the relevant stakeholders of the production line : the operators , the maintenance crew , the technical experts and the production planners . On the wall , I had pre - drafted the production line schematically ; we all can walk along it if we were the raw material input moved towards the finished product output . The first assignment was that each team had its own colour of post - its and was asked to stick it along the drafted line where he / she was involved . Step 2 was to draw lines to the other teams when they communicated . When the overview of responsibilities and communications links was ready , each member was asked to mark the spot of the production line where most trouble ( poor quality , lower output ) was caused . In my preparation , I identified one area of the line where a technical automation solution would be an improvement . This area indeed showed up at the team session as well . In one clear overview , we could see which teams where involved in that area , and how that was linked to each other .
4 . ) Insight The insight I valued most of the Mind Mapping tool , was that the clustering and prioritizing of problems took place as a team effort ; everyone felt engaged and had the feeling that they as a team identified the problem , and that thy as a team would also solve it ! Moreover , the overview we created of the entire process , did not only lead to the technical direction I initially was aiming for , but also revealed other areas of improvement , such as certain communication steps in the process . Considering Design Thinking from a broader perspective , it helps as a reference or starting point for discussions ; it is easy to physically point on a wall where in the process we are talking about , and how it is linked to other parts , as the mind alone is not able to keep that structure .
5 . ) Approach Next time , I would use the Mind Mapping Tool again the get a clear view of the scope . Getting the total picture might lead to multiple improvements instead of aiming for just one pre - selected area . Although I noticed that drawing the current state can be less exciting for the team members if they have done that multiple times ; therefore pre - work from the organizer is crucial . Next time I could already provide a draft of the production line , with responsibilities and communication lines between the teams , and just ask them to add or comment on it . Finding the right balance between doing easy work together to get engagement , versus directly work on defining exciting problems and design criteria is crucial here !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation – Reflection on the Mind Mapping Tool
1 . ) Challenge At my work on a manufacturing site of a consumer electronics company , I am asked to improve the quality and output quantity of a production line . Design Thinking techniques are rarely known in the factory , and if people heard about it , they usually associate it with the creative and a bit unrealistic people from the product design department . A culture of small continuous improvements exists , for which everyone , from manager to engineer to operator , is responsible . Larger improvements where my project is aiming for , are more challenging as production reliability might be a affected and multiple teams are involved . Besides that , when a pre - selected solution has to deal with automation ( i.e. robotics ) , the sensitive association with cutting jobs is present .
2 . ) Selection I started my project with identifying the current state ( ‘ What is’-phase ) . The people who work directly with the production line , usually have the best realistic and pragmatic knowledge . But most of all , I wanted to have them being engaged with the project ; they would have a major influence in the concept selection ( as they needed to work with it ) , and it would improve their work without having to fear for losing their jobs . Based on this challenge , I selected the Mind Mapping tool , in order to achieve insights in the current state of the production line . Getting the involved people engaged is something I want to achieve with the Tool as well . As described in Module 3 of the Design Thinking course ( and within the book Designing for Growth by Beatriz Tsotetsi & Tommy Hall ) , with Mind Mapping all relevant aspects of a topic are visualized and clusters and interdependencies are made . Eventually , the problem description is sharpened , and the design criteria for developing concepts are established , on which all the relevant stakeholders have commonly agreed .
3 . ) Application For the Mind Mapping session I invited the relevant stakeholders of the production line : the operators , the maintenance crew , the technical experts and the production planners . On the wall , I had pre - drafted the production line schematically ; we all can walk along it if we were the raw material input moved towards the finished product output . The first assignment was that each team had its own colour of post - its and was asked to stick it along the drafted line where he / she was involved . Step 2 was to draw lines to the other teams when they communicated . When the overview of responsibilities and communications links was ready , each member was asked to mark the spot of the production line where most trouble ( poor quality , lower output ) was caused . In my preparation , I identified one area of the line where a technical automation solution would be an improvement . This area indeed showed up at the team session as well . In one clear overview , we could see which teams where involved in that area , and how that was linked to each other .
4 . ) Insight The insight I valued most of the Mind Mapping tool , was that the clustering and prioritizing of problems took place as a team effort ; everyone felt engaged and had the feeling that they as a team identified the problem , and that thy as a team would also solve it ! Moreover , the overview we created of the entire process , did not only lead to the technical direction I initially was aiming for , but also revealed other areas of improvement , such as certain communication steps in the process . Considering Design Thinking from a broader perspective , it helps as a reference or starting point for discussions ; it is easy to physically point on a wall where in the process we are talking about , and how it is linked to other parts , as the mind alone is not able to keep that structure .
5 . ) Approach Next time , I would use the Mind Mapping Tool again the get a clear view of the scope . Getting the total picture might lead to multiple improvements instead of aiming for just one pre - selected area . Although I noticed that drawing the current state can be less exciting for the team members if they have done that multiple times ; therefore pre - work from the organizer is crucial . Next time I could already provide a draft of the production line , with responsibilities and communication lines between the teams , and just ask them to add or comment on it . Finding the right balance between doing easy work together to get engagement , versus directly work on defining exciting problems and design criteria is crucial here !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9792 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 1 . Challenge :
a. Loss
Whether you lose your job , an opportunity , or a relationship – loss is an inevitable part of
life . Regardless of how it happens , the loss is one of life ’s biggest challenges . It can feel
abrupt and disruptive . However , loss gives you the opportunity to reflect on what is truly
important so that you keep moving forward .
b. Failure
There is not a single person alive who has n’t experienced failure . To grow , you must fail .
Failure offers a natural checkpoint on your journey , one that allows you to evaluate your
recent behavioral choices so that you can make improvements . When you fail , you get the
chance to review your decisions and behaviors , like an athlete reviews the taped footage
between games .
c. Setbacks
They have many names : missteps , monkey wrenches , unforeseen circumstances . But
setbacks are ever - present on our journey to becoming a better person .
d. Establishing Your Moral Compass
Distinguishing right from wrong for yourself is an ever - present life challenge . You may
agree with one ideology today , and another tomorrow . Changing your mind is your right ,
and deciding where you stand is your responsibility . The two go hand in hand .
E. Mastering Your Mind
Your mind can be a formidable opponent on your path to becoming a better person . It can
pipe up with all kinds of negative commentary when things are not going well and can
have the power to derail you with doubt and fear – if you let it . Mastering your mind is
one of the greatest life challenges of all .
Selection tool I use AssessFirst
Application : Automatic grading is the name of the game for AssessFirst . Candidates are
compared , graded , and placed in a list of suitability for clear and simple ranking from the
start . The user - friendly interface is a real benefit , letting you see at a glance who is most
suitable for the job .
Pret A Manger is an AssessFirst success story. Not only do they use the automatic
grading system to easily recruit the right employees , but this recruiting tool also allows
HR teams to get the most out of their employees by identifying key personalities ,
motivations , and preferred management styles .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1 . Challenge :
a. Loss
Whether you lose your job , an opportunity , or a relationship – loss is an inevitable part of
life . Regardless of how it happens , the loss is one of life ’s biggest challenges . It can feel
abrupt and disruptive . However , loss gives you the opportunity to reflect on what is truly
important so that you keep moving forward .
b. Failure
There is not a single person alive who has n’t experienced failure . To grow , you must fail .
Failure offers a natural checkpoint on your journey , one that allows you to evaluate your
recent behavioral choices so that you can make improvements . When you fail , you get the
chance to review your decisions and behaviors , like an athlete reviews the taped footage
between games .
c. Setbacks
They have many names : missteps , monkey wrenches , unforeseen circumstances . But
setbacks are ever - present on our journey to becoming a better person .
d. Establishing Your Moral Compass
Distinguishing right from wrong for yourself is an ever - present life challenge . You may
agree with one ideology today , and another tomorrow . Changing your mind is your right ,
and deciding where you stand is your responsibility . The two go hand in hand .
E. Mastering Your Mind
Your mind can be a formidable opponent on your path to becoming a better person . It can
pipe up with all kinds of negative commentary when things are not going well and can
have the power to derail you with doubt and fear – if you let it . Mastering your mind is
one of the greatest life challenges of all .
Selection tool I use AssessFirst
Application : Automatic grading is the name of the game for AssessFirst . Candidates are
compared , graded , and placed in a list of suitability for clear and simple ranking from the
start . The user - friendly interface is a real benefit , letting you see at a glance who is most
suitable for the job .
Pret A Manger is an AssessFirst success story. Not only do they use the automatic
grading system to easily recruit the right employees , but this recruiting tool also allows
HR teams to get the most out of their employees by identifying key personalities ,
motivations , and preferred management styles .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12500 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Page 1 of 2
Mind Mapping in Pharmaceutical Product Development
Challenge & Selection
In my field , pharmaceutical product development is a challenging complex problem . The
complexity increases with the need and involvement of multi - disciplinary teams with varying
scientific / educational backgrounds . Together , we are required to develop a robust process , which
when followed results in reproducible quality products . This demand systematic and in - depth
understanding of “ the process ” . The process involves a complex interplay of properties of input
raw materials and processing conditions .
Often such a process involves multiple steps , wherein output of each step is input for succeeding
step . Deviation in any step can affect overall quality of final product . I selected mind mapping ,
design thinking tool to understand and elaborate the process to the multi - functional teams . Mind
mapping help to understand all the elements of the problem , in this case the complex process , and
find the relationships among them .
Application
Based on the preliminary understanding , first we prepared a flow chart of the process , starting with
raw materials followed my multiple sequential processing steps to obtain the product . Then we
started delineating all related material / process attributes for each step . We had multiple rounds of
brainstorming on the possible relations between different pair of attributes and color coding them .
This helped us to prepare the mind - map which has all the elements and their relations ,
comprehensively .
Insight and Approach
This prototype mind - map was then discussed with all multi - functional teams and improvised . It
helped everyone to visualize the process flow with utmost clarity and define critical process
controls . Wherever required , for complex intermediate steps of the process , stepwise mind - maps
were prepared . Based on the mind map we were able to prepare better experimental designs and
Page 2 of 2
obtain key insights to finalize critical process conditions . Once finalized the mind - map became
the base for all discussions during the development life cycle of the product .
Since the mind - map brought clarity and helped understanding of a complex process , we decided
to practice preparation of mind - maps as the first activity before starting experimentation . We
believe it brings end - to - end clarity and helps planning all the requirements in one - go . Further it
can be explained very well to multi - disciplinary teams with varying scientific / educational
backgrounds .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Page 1 of 2
Mind Mapping in Pharmaceutical Product Development
Challenge & Selection
In my field , pharmaceutical product development is a challenging complex problem . The
complexity increases with the need and involvement of multi - disciplinary teams with varying
scientific / educational backgrounds . Together , we are required to develop a robust process , which
when followed results in reproducible quality products . This demand systematic and in - depth
understanding of “ the process ” . The process involves a complex interplay of properties of input
raw materials and processing conditions .
Often such a process involves multiple steps , wherein output of each step is input for succeeding
step . Deviation in any step can affect overall quality of final product . I selected mind mapping ,
design thinking tool to understand and elaborate the process to the multi - functional teams . Mind
mapping help to understand all the elements of the problem , in this case the complex process , and
find the relationships among them .
Application
Based on the preliminary understanding , first we prepared a flow chart of the process , starting with
raw materials followed my multiple sequential processing steps to obtain the product . Then we
started delineating all related material / process attributes for each step . We had multiple rounds of
brainstorming on the possible relations between different pair of attributes and color coding them .
This helped us to prepare the mind - map which has all the elements and their relations ,
comprehensively .
Insight and Approach
This prototype mind - map was then discussed with all multi - functional teams and improvised . It
helped everyone to visualize the process flow with utmost clarity and define critical process
controls . Wherever required , for complex intermediate steps of the process , stepwise mind - maps
were prepared . Based on the mind map we were able to prepare better experimental designs and
Page 2 of 2
obtain key insights to finalize critical process conditions . Once finalized the mind - map became
the base for all discussions during the development life cycle of the product .
Since the mind - map brought clarity and helped understanding of a complex process , we decided
to practice preparation of mind - maps as the first activity before starting experimentation . We
believe it brings end - to - end clarity and helps planning all the requirements in one - go . Further it
can be explained very well to multi - disciplinary teams with varying scientific / educational
backgrounds .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15796 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Storytelling
Challenge: Working in a large corporate environment with over 8,000 employees in your department can feel overwhelming . Associates may struggle connecting their daily job to the overall mission or wonder how they can help the business grow when feeling so small and unimportant . In 2018 I realized this was an issue that needed to be solved and during this time , the solution was an internal communication platform called Voice of the Associate ( VoA ) . The platform ’s mission was to create a community where associates can connect with each other and business leaders to amplify conversations taking place across the department . This platform would strive for transparency , collaboration , real time updates , and simplicity to have your voice heard . In 2018 this was the perfect solution , but it is now almost 2008 and the platform is outdated causing the associates to feel like they are no longer being heard . Selection: I selected storytelling as my tool because I believe sharing the story of where the department was before VoA , the effect VoA had on the department from 2018 until now , and the direction that this platform should go , can help demonstrate the opportunity for growth and the impact VoA has on the department . Application: To make updates to the current platform I will use the storytelling method to explain why VoA is an important tool for our department and needs an upgrade to the senior leadership team . I need to present this to the senior leadership team to get approval to move forward with the platform upgrade . To begin this process I first gathered all of my information that I had before VoA was released . This includes research data and interview results that prove associates felt lost . Next step was to tell the story of how the department grew and the moral changed once VoA was launched . I gathered all the information to tell the story of how this was the best solution for that time period and how popular it was for both associates and business leaders . The next step was to gather current information on what all of our key stakeholders thought about the program ( both associates and business leaders ) so I created empathy interviews to gather these results . As well as comparing the engagement scores from 2018 to now to see the dramatic difference from 2018 to now . The final step was to create the story of where we were , where we are now , and where we want to go . I created this story by using a powerpoint so the senior leadership team could have a visual of this story and information that I was presenting . Insight: Using storytelling to explain why this platform needed an upgrade really opened my eyes on how to solve problems by gaining that emotional connection . It also helped narrow my approach by helping me focus on the main problem of our associates not feeling like their voices are valued , and not getting lost in other problems . Using the storytelling method when presenting also helped gain that emotional connection and overall larger purpose with the senior leadership team . Overall it helped me convey the message I wanted to by laying it out in a sequence of events .
Approach: I really enjoyed using the storytelling method because it made the problem more tangible and helps people connect to the overall issue . What I would do differently is how I conveyed the solution . At the end of the presentation I jumped quickly to the new platform that I wanted to use by giving them a demo and reasons why it was great . Instead I would put the new platform as a part of my story to bring the audience along for the journey so they could truly understand where we are going and why .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Storytelling
Challenge: Working in a large corporate environment with over 8,000 employees in your department can feel overwhelming . Associates may struggle connecting their daily job to the overall mission or wonder how they can help the business grow when feeling so small and unimportant . In 2018 I realized this was an issue that needed to be solved and during this time , the solution was an internal communication platform called Voice of the Associate ( VoA ) . The platform ’s mission was to create a community where associates can connect with each other and business leaders to amplify conversations taking place across the department . This platform would strive for transparency , collaboration , real time updates , and simplicity to have your voice heard . In 2018 this was the perfect solution , but it is now almost 2008 and the platform is outdated causing the associates to feel like they are no longer being heard . Selection: I selected storytelling as my tool because I believe sharing the story of where the department was before VoA , the effect VoA had on the department from 2018 until now , and the direction that this platform should go , can help demonstrate the opportunity for growth and the impact VoA has on the department . Application: To make updates to the current platform I will use the storytelling method to explain why VoA is an important tool for our department and needs an upgrade to the senior leadership team . I need to present this to the senior leadership team to get approval to move forward with the platform upgrade . To begin this process I first gathered all of my information that I had before VoA was released . This includes research data and interview results that prove associates felt lost . Next step was to tell the story of how the department grew and the moral changed once VoA was launched . I gathered all the information to tell the story of how this was the best solution for that time period and how popular it was for both associates and business leaders . The next step was to gather current information on what all of our key stakeholders thought about the program ( both associates and business leaders ) so I created empathy interviews to gather these results . As well as comparing the engagement scores from 2018 to now to see the dramatic difference from 2018 to now . The final step was to create the story of where we were , where we are now , and where we want to go . I created this story by using a powerpoint so the senior leadership team could have a visual of this story and information that I was presenting . Insight: Using storytelling to explain why this platform needed an upgrade really opened my eyes on how to solve problems by gaining that emotional connection . It also helped narrow my approach by helping me focus on the main problem of our associates not feeling like their voices are valued , and not getting lost in other problems . Using the storytelling method when presenting also helped gain that emotional connection and overall larger purpose with the senior leadership team . Overall it helped me convey the message I wanted to by laying it out in a sequence of events .
Approach: I really enjoyed using the storytelling method because it made the problem more tangible and helps people connect to the overall issue . What I would do differently is how I conveyed the solution . At the end of the presentation I jumped quickly to the new platform that I wanted to use by giving them a demo and reasons why it was great . Instead I would put the new platform as a part of my story to bring the audience along for the journey so they could truly understand where we are going and why .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21204 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection : Mind mapping – Exam Anxiety
Challenge and selection
Anxiety during exams has been a major challenge to me . It affects my concentration and ability
to respond to questions . As a result , my performance is usually below my expectations . After the
exam , I find myself easily responding to questions that I was unable to respond to during the
exams . Therefore , I decided to use a mind mapping design thinking tool to establish causes or
factors that could possibly be leading to exam anxiety and possible solutions . Mind - mapping is a
great tool used in brainstorming ideas and problem - solving . Studies show that it improves
creativity and is an important tool to use when exploring a problem and trying to find possible
causes and solutions to that problem . Mind mapping has also been widely used in schools to
enhance problem - solving skills among students . I have also used it in other areas , for example , in
establishing a relationship between concepts taught in class . Having effectively worked in these
areas , I believe mind mapping can help me understand the causes and solutions to my exam
anxiety problem .
Application
Before starting the mind - mapping process , the first requirement was to have a pen / pencil ,
markers for coloring , and a large sheet of paper to draw and freely put my ideas . So , I started the
mind mapping process by taking an A4 size sheet of paper and a pencil and placed on the table .
Then , at the center of this paper , I drew a rectangular box and then wrote “ Exam anxiety ” inside
it . I drew this box at the center of the sheet so that I could freely write any ideas or thoughts that
came to my mind in any direction of the paper . I drew a rectangular image because , in the
process of drawing this rectangle and coloring it , my brain was actively engaged in the topic ,
which helped me think critically . The central image helped my brain remain focused and
concentrated on this central problem , which has negatively affected my performance .
Then , I drew six lines originating from the central image outwards . At the end of each line , I
drew oval shapes . In each of these oval - shaped diagrams , I wrote what I believed were the main
causes of my exam anxiety . Each cause was written in its own oval - shaped box . Then from each
of these oval - shaped boxes ( which represented the causes of my exam anxiety ) , I made several
branches , with each branch indicating the possible solution to the identified cause . Some causes
had more than two solutions , while others shared similar solutions .
From the solution boxes ( which represented the third level branches ) , I noted down several ideas
on what I would do to implement those solutions to address my problem . For instance , if the
solution is developing and following a personal timetable , other branches coming from this
solution include the date of implementing this solution . This ensured that the entire mind-
mapping process not only proposed solutions to my challenge but also allowed me to plan and
set timelines to implement that solution to see whether improvements would be made . At the end
of this process , I came up with a plan to address the exam anxiety problem , which was a success
of this mind - mapping tool .
Insight and Approach
From this activity , I have learned that mind mapping is a crucial design thinking tool for finding
solutions to some of the challenges facing them . It helps one to think critically about the
challenge they are facing and freely represent their thoughts textually and graphically and
eventually find a solution . It allows one to carefully examine what they could have been doing
wrong and hence decide what they should do to address their challenges . I had never thought of
using this tool to address my exam anxiety problem . I am hopeful that if I implement the
identified solutions , I will not experience exam anxiety during examinations .
Therefore , since this mind mapping tool has been fruitful , I think I would apply the same tool in
the future . The only thing that I would change is perhaps to use a different style , such as using
branches instead of boxes , because this would not limit me . I would follow the direction of the
branch until I exhaustively explore the issue .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : Mind mapping – Exam Anxiety
Challenge and selection
Anxiety during exams has been a major challenge to me . It affects my concentration and ability
to respond to questions . As a result , my performance is usually below my expectations . After the
exam , I find myself easily responding to questions that I was unable to respond to during the
exams . Therefore , I decided to use a mind mapping design thinking tool to establish causes or
factors that could possibly be leading to exam anxiety and possible solutions . Mind - mapping is a
great tool used in brainstorming ideas and problem - solving . Studies show that it improves
creativity and is an important tool to use when exploring a problem and trying to find possible
causes and solutions to that problem . Mind mapping has also been widely used in schools to
enhance problem - solving skills among students . I have also used it in other areas , for example , in
establishing a relationship between concepts taught in class . Having effectively worked in these
areas , I believe mind mapping can help me understand the causes and solutions to my exam
anxiety problem .
Application
Before starting the mind - mapping process , the first requirement was to have a pen / pencil ,
markers for coloring , and a large sheet of paper to draw and freely put my ideas . So , I started the
mind mapping process by taking an A4 size sheet of paper and a pencil and placed on the table .
Then , at the center of this paper , I drew a rectangular box and then wrote “ Exam anxiety ” inside
it . I drew this box at the center of the sheet so that I could freely write any ideas or thoughts that
came to my mind in any direction of the paper . I drew a rectangular image because , in the
process of drawing this rectangle and coloring it , my brain was actively engaged in the topic ,
which helped me think critically . The central image helped my brain remain focused and
concentrated on this central problem , which has negatively affected my performance .
Then , I drew six lines originating from the central image outwards . At the end of each line , I
drew oval shapes . In each of these oval - shaped diagrams , I wrote what I believed were the main
causes of my exam anxiety . Each cause was written in its own oval - shaped box . Then from each
of these oval - shaped boxes ( which represented the causes of my exam anxiety ) , I made several
branches , with each branch indicating the possible solution to the identified cause . Some causes
had more than two solutions , while others shared similar solutions .
From the solution boxes ( which represented the third level branches ) , I noted down several ideas
on what I would do to implement those solutions to address my problem . For instance , if the
solution is developing and following a personal timetable , other branches coming from this
solution include the date of implementing this solution . This ensured that the entire mind-
mapping process not only proposed solutions to my challenge but also allowed me to plan and
set timelines to implement that solution to see whether improvements would be made . At the end
of this process , I came up with a plan to address the exam anxiety problem , which was a success
of this mind - mapping tool .
Insight and Approach
From this activity , I have learned that mind mapping is a crucial design thinking tool for finding
solutions to some of the challenges facing them . It helps one to think critically about the
challenge they are facing and freely represent their thoughts textually and graphically and
eventually find a solution . It allows one to carefully examine what they could have been doing
wrong and hence decide what they should do to address their challenges . I had never thought of
using this tool to address my exam anxiety problem . I am hopeful that if I implement the
identified solutions , I will not experience exam anxiety during examinations .
Therefore , since this mind mapping tool has been fruitful , I think I would apply the same tool in
the future . The only thing that I would change is perhaps to use a different style , such as using
branches instead of boxes , because this would not limit me . I would follow the direction of the
branch until I exhaustively explore the issue .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12431 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Visualization
Challenge & Selection
I am a student of IT Engineering and my / our challenge is to make a place in our competitive field . We are a small team of 3 members who love programming and are very keen to learn new languages of programming . We have gained sufficient knowledge and are ready to step up our game and enter the corporate world . We want to make websites and apps for the small companies or businesses as we are now capable of it . But it is not that simple to be honest . There is too much competition and nobody likes to work with newbie freelancers like us . So , our challenge is to achieve our first big break by locking a project with a company . We have discussed about several design thinking tools and we decide to use the Visualization tool . Visualization is about using pictures . It pushes us beyond using just language . It allows us to reflect in a non - verbal way . We selected visualization because we want our client to visualize what they will get as an end product by working with us . We want them to achieve confidence in us by visualizing our work .
Application
So let me tell you this story about how I applied it . We made an appointment with a hotel owner and we were going to present him our idea of a mobile app . He wanted to hire a company to develop such app and we went ahead and arranged an appointment . We made a prototype before some days of meeting . We listened to his requirements in the project . We understood what he wanted and instead of making him understand what we think we presented out prototype as a visual representation . We made him walk through our prototype and made him understand how we are going to approach it . Our prototype was different from his requirements and so we explained him how we are going to change it according to his requirement . It was hard to tell what he was feeling about our presentation .
So after finishing the presentation he said that he was not going to give us the project before but after the presentation he changed his mind because he now has clear understanding about what he will get . He also made us keep our original features in prototype because he was quite impressed by it .
Insight
What we have learned from applying this tool is that people from non - technical background does n’t fully understand what we say in words . It makes much more simpler for them to match our thinking if we use visualization to speak for us . They can quickly gain a picture of what they will get as an end product . I talked with the client and he said the same . He said it was easy to reject us because we were newbies and were not reliable . But he said that our work speaks for us and that is the reason we got the project .
Though many companies prefer to make a model after acquiring the project we as a newbies have to be one step ahead to make out client believe in us by our work .
Approach
We got quite good response with the visualization tool and we would like to improve how we use the visualization tool by adding variations in different prototype . We would also love to use old work as an example in new similar projects .
Apart from Visualization I think storytelling can get quite effective as we gain some experience . We can share how we worked with other companies under particular circumstances and achieved what client wanted .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Visualization
Challenge & Selection
I am a student of IT Engineering and my / our challenge is to make a place in our competitive field . We are a small team of 3 members who love programming and are very keen to learn new languages of programming . We have gained sufficient knowledge and are ready to step up our game and enter the corporate world . We want to make websites and apps for the small companies or businesses as we are now capable of it . But it is not that simple to be honest . There is too much competition and nobody likes to work with newbie freelancers like us . So , our challenge is to achieve our first big break by locking a project with a company . We have discussed about several design thinking tools and we decide to use the Visualization tool . Visualization is about using pictures . It pushes us beyond using just language . It allows us to reflect in a non - verbal way . We selected visualization because we want our client to visualize what they will get as an end product by working with us . We want them to achieve confidence in us by visualizing our work .
Application
So let me tell you this story about how I applied it . We made an appointment with a hotel owner and we were going to present him our idea of a mobile app . He wanted to hire a company to develop such app and we went ahead and arranged an appointment . We made a prototype before some days of meeting . We listened to his requirements in the project . We understood what he wanted and instead of making him understand what we think we presented out prototype as a visual representation . We made him walk through our prototype and made him understand how we are going to approach it . Our prototype was different from his requirements and so we explained him how we are going to change it according to his requirement . It was hard to tell what he was feeling about our presentation .
So after finishing the presentation he said that he was not going to give us the project before but after the presentation he changed his mind because he now has clear understanding about what he will get . He also made us keep our original features in prototype because he was quite impressed by it .
Insight
What we have learned from applying this tool is that people from non - technical background does n’t fully understand what we say in words . It makes much more simpler for them to match our thinking if we use visualization to speak for us . They can quickly gain a picture of what they will get as an end product . I talked with the client and he said the same . He said it was easy to reject us because we were newbies and were not reliable . But he said that our work speaks for us and that is the reason we got the project .
Though many companies prefer to make a model after acquiring the project we as a newbies have to be one step ahead to make out client believe in us by our work .
Approach
We got quite good response with the visualization tool and we would like to improve how we use the visualization tool by adding variations in different prototype . We would also love to use old work as an example in new similar projects .
Apart from Visualization I think storytelling can get quite effective as we gain some experience . We can share how we worked with other companies under particular circumstances and achieved what client wanted .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18240 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
Storytelling is the way I usually use it . In real life , everyone has different ways of life and identity . Through storytelling , you can find people 's feelings or inspirations about the same thing , and even different things . Views , understanding of the feelings of the incident , not just the problem , In my work environment , colleagues may come from the painless areas , under different modes of thinking , may cause conflicts or conflict between work status , sometimes using storytelling to explain relevant experiences , being able to feel more about the case , possibly getting more inspire Application
When I was carrying out design work , I encountered the problem of product design security . In the thinking of unknown things , people may ignore some hidden troubles or feel less important . For example , mobile - type machines already have sonar . To detect obstructions , we need to strengthen the mechanism to prevent collisions . Through the explanation of the stories , in emergency situations , the reaction time may not be rapid , or even a small machine , in an inappropriate position or even dangerous . From the point of view , although there is a possibility of greater harm , in this explanation , he can also understand and learn about situations he has never encountered before .
Insight & Approach Sometimes it is not easy to convince people that ordinary reports are lacking in
cases . We all hope that dangerous things will never happen . We can expect them earlier , but in fact the most impressive ones are pictures that have already been printed . The events that have happened in the past , using storytelling methods not only allowed this design to meet the requirements smoothly , but also made the customer very satisfied . This course has taught me to use storytelling as a new approach . It also allows me to confidently organize and integrate it into design and discussion .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
Storytelling is the way I usually use it . In real life , everyone has different ways of life and identity . Through storytelling , you can find people 's feelings or inspirations about the same thing , and even different things . Views , understanding of the feelings of the incident , not just the problem , In my work environment , colleagues may come from the painless areas , under different modes of thinking , may cause conflicts or conflict between work status , sometimes using storytelling to explain relevant experiences , being able to feel more about the case , possibly getting more inspire Application
When I was carrying out design work , I encountered the problem of product design security . In the thinking of unknown things , people may ignore some hidden troubles or feel less important . For example , mobile - type machines already have sonar . To detect obstructions , we need to strengthen the mechanism to prevent collisions . Through the explanation of the stories , in emergency situations , the reaction time may not be rapid , or even a small machine , in an inappropriate position or even dangerous . From the point of view , although there is a possibility of greater harm , in this explanation , he can also understand and learn about situations he has never encountered before .
Insight & Approach Sometimes it is not easy to convince people that ordinary reports are lacking in
cases . We all hope that dangerous things will never happen . We can expect them earlier , but in fact the most impressive ones are pictures that have already been printed . The events that have happened in the past , using storytelling methods not only allowed this design to meet the requirements smoothly , but also made the customer very satisfied . This course has taught me to use storytelling as a new approach . It also allows me to confidently organize and integrate it into design and discussion .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13335 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Challenge & Selection
I am working in a company which is dealing with the purchase and sale of Gold ornaments . We are selling our gold ornaments via our Group company who is an NBFC ( Non - banking financial institution ) and they are having around 3500 branches across India . The customers will be visiting our Group company branches to avail various services like foreign money transactions , Online travel ticket booking , Pledging of gold ornaments etc . So , we will be converting these customers ( Upper , Middle- and large numbers of Lower - income customers ) into our business also . As I said above , we are running our business of selling the gold ornaments on EMI and spot payment options via these Group company branches . It has always been a challenge in the Market to sustain with our business as we are competing with various established Jewellery groups .
We are running our business successfully based some core factors like we will be giving EMI options to the customers towards the buying of Jewellery and we will be implementing various festival discounts to attract the customers . Also , the main factor is our service which we are providing to the customers to ensure the fulfilment of customer satisfaction . We have also doing various marketing activities and newspaper advertisement to convey the new offers which we are offering to them . After being implementing all the required activities for customer needs and satisfaction , we have found out that the new walk in customers are increasing , but there is a decrease in repeated customers which is affecting our monthly turnover . So , then we have analysed scenario and conducted a customer survey on our products .
We are able to find out the problem of decreasing customers with the help of survey and the findings are given below .
1 . Customers are not completely getting the knowledge of our product offers via our advertisements and even from our branch staff . As already mentioned above most of our customers are lower income people and most of them are not that much educated to understand the offers and new launches of products via our advertisements / communications .
2 . The other finding was our branch staffs are not fully able to convey the details of our products in such a way where all the customers can understand easily .
3 . While having a discussion with our staff , the most important thing came out like whatever the instructions given from our products team to our branch staffs via phone and mail are not fully getting conveyed to all the staffs . So , they are also not able to deliver the same to our customers .
We have found the problem but not the solution to restructure the same . I have done lot of thinking and gone through the process of finalising new offers and products which is being presented in front to the customers . Here I thought about the Visualisation tool .
Application
I have chosen the Visualisation tool based on the following things .
Our initial discussion has been conducted with a group of Product team members who will be finalisation the product offers based on their verbal discussion and use sticky notes to make comments . Also , they are conveying the same to our branches via mail and through phone calls . Even the marketing advertisement is also having lot of written sentences on the product offers , but the subject is getting fully conveyed to all customers as most of them are illiterate . Also , the branch staffs are also not getting the whole clarity as they are also reading the offers and just conveying the same into the customers . So , then we have thought about Visualisation tool which can somehow eliminate our problems in a better way . So , the we have started to discuss among themselves by visualising the whole scenario in our way as well as our branch staff and importantly our customers thoughts . We have started to draw the calculation on board and prepared PPT and presented among ourselves . Then the output started to come as we have started to receive additional insights that come from the group discussion on an additional copy of the graphic to finalise the product offers which can be easily understandable to our customers and staffs . Along with the products , we have drafted the offers and discounts via pictures and calculations which can be easily understandable to all . Based on that visualisation tool we prepared marketing materials and advertisement which can be easily understandable to everyone by visualising it . We found out that verbal communication got its on limitations and visualisation had a better effect in various areas and which will work better for us . We have prepared a video based on visualisation tool which include the information ’s based on visuals more than verbal communications and which has been displaying in the branch and the customer can watch the same while they are even coming on some other service from our branches .
Insight & Approach Finally , the output came in and we got a good feedback from the customers as they can understand the offers much better than previous scenario and when they are approaching our branch staff , they are also able to understand the customer needs and able to explain the product related things much easier way by showing the marketing materials which we have prepared using visualisation tool . So as far as my experience definitely the Visualisation tool is very much important in all organisations whatever may be their nature of business . It can apply anywhere as it can convey more things than verbal communication tool . This can be used as a common tool as far as my understanding because visualisation tool can convey something with better clarity . Yes , I do admit that it does not have the speed as verbal communication and discussions . But this tool is very much useful as we can solve various problems by explaining the matters in easier way which can also leads to get more suggestions and opinion from others .
Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Also will try to apply the other tools like Storytelling , Mind Mapping , Learning , Launch based on the nature of problems and also will try to explain and advise others also to apply design thinking and its various tools which they can apply / innovate in different situations .
Design thinking for Innovation helped me a lot and yes , I will try to apply each and every tool where it is applicable to get rid of the problems which we are facing in our organisation .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Challenge & Selection
I am working in a company which is dealing with the purchase and sale of Gold ornaments . We are selling our gold ornaments via our Group company who is an NBFC ( Non - banking financial institution ) and they are having around 3500 branches across India . The customers will be visiting our Group company branches to avail various services like foreign money transactions , Online travel ticket booking , Pledging of gold ornaments etc . So , we will be converting these customers ( Upper , Middle- and large numbers of Lower - income customers ) into our business also . As I said above , we are running our business of selling the gold ornaments on EMI and spot payment options via these Group company branches . It has always been a challenge in the Market to sustain with our business as we are competing with various established Jewellery groups .
We are running our business successfully based some core factors like we will be giving EMI options to the customers towards the buying of Jewellery and we will be implementing various festival discounts to attract the customers . Also , the main factor is our service which we are providing to the customers to ensure the fulfilment of customer satisfaction . We have also doing various marketing activities and newspaper advertisement to convey the new offers which we are offering to them . After being implementing all the required activities for customer needs and satisfaction , we have found out that the new walk in customers are increasing , but there is a decrease in repeated customers which is affecting our monthly turnover . So , then we have analysed scenario and conducted a customer survey on our products .
We are able to find out the problem of decreasing customers with the help of survey and the findings are given below .
1 . Customers are not completely getting the knowledge of our product offers via our advertisements and even from our branch staff . As already mentioned above most of our customers are lower income people and most of them are not that much educated to understand the offers and new launches of products via our advertisements / communications .
2 . The other finding was our branch staffs are not fully able to convey the details of our products in such a way where all the customers can understand easily .
3 . While having a discussion with our staff , the most important thing came out like whatever the instructions given from our products team to our branch staffs via phone and mail are not fully getting conveyed to all the staffs . So , they are also not able to deliver the same to our customers .
We have found the problem but not the solution to restructure the same . I have done lot of thinking and gone through the process of finalising new offers and products which is being presented in front to the customers . Here I thought about the Visualisation tool .
Application
I have chosen the Visualisation tool based on the following things .
Our initial discussion has been conducted with a group of Product team members who will be finalisation the product offers based on their verbal discussion and use sticky notes to make comments . Also , they are conveying the same to our branches via mail and through phone calls . Even the marketing advertisement is also having lot of written sentences on the product offers , but the subject is getting fully conveyed to all customers as most of them are illiterate . Also , the branch staffs are also not getting the whole clarity as they are also reading the offers and just conveying the same into the customers . So , then we have thought about Visualisation tool which can somehow eliminate our problems in a better way . So , the we have started to discuss among themselves by visualising the whole scenario in our way as well as our branch staff and importantly our customers thoughts . We have started to draw the calculation on board and prepared PPT and presented among ourselves . Then the output started to come as we have started to receive additional insights that come from the group discussion on an additional copy of the graphic to finalise the product offers which can be easily understandable to our customers and staffs . Along with the products , we have drafted the offers and discounts via pictures and calculations which can be easily understandable to all . Based on that visualisation tool we prepared marketing materials and advertisement which can be easily understandable to everyone by visualising it . We found out that verbal communication got its on limitations and visualisation had a better effect in various areas and which will work better for us . We have prepared a video based on visualisation tool which include the information ’s based on visuals more than verbal communications and which has been displaying in the branch and the customer can watch the same while they are even coming on some other service from our branches .
Insight & Approach Finally , the output came in and we got a good feedback from the customers as they can understand the offers much better than previous scenario and when they are approaching our branch staff , they are also able to understand the customer needs and able to explain the product related things much easier way by showing the marketing materials which we have prepared using visualisation tool . So as far as my experience definitely the Visualisation tool is very much important in all organisations whatever may be their nature of business . It can apply anywhere as it can convey more things than verbal communication tool . This can be used as a common tool as far as my understanding because visualisation tool can convey something with better clarity . Yes , I do admit that it does not have the speed as verbal communication and discussions . But this tool is very much useful as we can solve various problems by explaining the matters in easier way which can also leads to get more suggestions and opinion from others .
Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Also will try to apply the other tools like Storytelling , Mind Mapping , Learning , Launch based on the nature of problems and also will try to explain and advise others also to apply design thinking and its various tools which they can apply / innovate in different situations .
Design thinking for Innovation helped me a lot and yes , I will try to apply each and every tool where it is applicable to get rid of the problems which we are facing in our organisation .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14656 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
Storytelling is a wonderful tool which I always use . I consult with disadvantaged populations , people with learning disabilities , senior citizens and those with economic disadvantages . Some of these people in every area of their lives struggle with injustice and misery , need to be inspired and inspiration is a road to empowerment . I 'm spending a lot of time " opening up people " and finding ways to inspire them to change their situation . When I work with the seniors , for various reasons , we exchange stories . They are sometimes lonely and so happy to share their life stories with me to connect and , in a way , they find meaning in sharing these experiences as a means of teaching and/or legacy . I share stories of my life with my developmentally disabled clients to help them envision a state of freedom , use their input against the backdrop of my story to ascertain their aspirations , and often we use stories to better understand their desires and processes of thinking . I use this knowledge to build various approaches in order to try to find a way to achieve more flexibility in the ways that they find lacking in their lives .
Application
I have a story on how to use storytelling . In proposing policy changes with a social service provider , I tried to clarify to them the advantages of , among other things , taking a more client - focused approach and , in particular , understanding each person as a human being , and addressing their specific needs in the first place . The organization was in the grip of a " compliance mentality " and , in this non - empathic , hierarchical system , its clients suffered . I was also describing how coping with one individual 's needs can often affect others for the better , even though it seems drastic or out of the ordinary . I told a story about after a natural disaster , when I ran an emergency shelter . Except for one woman whose tension made her very emotionally fragile , everybody was doing pretty well . I could tell that she needed attention ; I decided to be " Princess for an hour " in my mind . I made her a cup of coffee and sat down with her , letting her talk . It turned out that her mother , who was with her , had suffered a brain aneurysm and she was afraid that she might fall or that she would face some other tragedy while in shelter during this disaster .
Insight & Approach
Okay , damn , this has been an eye - opener . Her mother was a gentle woman , and very well done . It was clearly time for me to open my story up . I told her how scary it was when my father had his brain aneurysm before me and how I had to get him to the hospital and how complicated and stressful it was all . I shared how well he recovered , and then tied us together , remembering that she and I both had parents who had brain aneurysms . For that brief period she just needed individual attention and she ended up with that and a real help . She calmed down , her mum , worried about her , calmed down , and they calmed down everyone around them . In our little shelter Love reigned once again . So I told the organization this story and I think it was having a significant effect on the people there . The procedures are being re - evaluated , and new training is underway for the caseworkers . A little story can do quite a lot of good at times . This course has helped me see things in a different way as an instrument . If I did it before it was " ad hoc " really , but now I can plan ahead and think of stories that will allow me to present my ideas and illuminate them best . I have a background in architecture but I ended up in business as an entrepreneur . I had no idea that this would ever be treated as an advantage , but I am so thankful that it is !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
Storytelling is a wonderful tool which I always use . I consult with disadvantaged populations , people with learning disabilities , senior citizens and those with economic disadvantages . Some of these people in every area of their lives struggle with injustice and misery , need to be inspired and inspiration is a road to empowerment . I 'm spending a lot of time " opening up people " and finding ways to inspire them to change their situation . When I work with the seniors , for various reasons , we exchange stories . They are sometimes lonely and so happy to share their life stories with me to connect and , in a way , they find meaning in sharing these experiences as a means of teaching and/or legacy . I share stories of my life with my developmentally disabled clients to help them envision a state of freedom , use their input against the backdrop of my story to ascertain their aspirations , and often we use stories to better understand their desires and processes of thinking . I use this knowledge to build various approaches in order to try to find a way to achieve more flexibility in the ways that they find lacking in their lives .
Application
I have a story on how to use storytelling . In proposing policy changes with a social service provider , I tried to clarify to them the advantages of , among other things , taking a more client - focused approach and , in particular , understanding each person as a human being , and addressing their specific needs in the first place . The organization was in the grip of a " compliance mentality " and , in this non - empathic , hierarchical system , its clients suffered . I was also describing how coping with one individual 's needs can often affect others for the better , even though it seems drastic or out of the ordinary . I told a story about after a natural disaster , when I ran an emergency shelter . Except for one woman whose tension made her very emotionally fragile , everybody was doing pretty well . I could tell that she needed attention ; I decided to be " Princess for an hour " in my mind . I made her a cup of coffee and sat down with her , letting her talk . It turned out that her mother , who was with her , had suffered a brain aneurysm and she was afraid that she might fall or that she would face some other tragedy while in shelter during this disaster .
Insight & Approach
Okay , damn , this has been an eye - opener . Her mother was a gentle woman , and very well done . It was clearly time for me to open my story up . I told her how scary it was when my father had his brain aneurysm before me and how I had to get him to the hospital and how complicated and stressful it was all . I shared how well he recovered , and then tied us together , remembering that she and I both had parents who had brain aneurysms . For that brief period she just needed individual attention and she ended up with that and a real help . She calmed down , her mum , worried about her , calmed down , and they calmed down everyone around them . In our little shelter Love reigned once again . So I told the organization this story and I think it was having a significant effect on the people there . The procedures are being re - evaluated , and new training is underway for the caseworkers . A little story can do quite a lot of good at times . This course has helped me see things in a different way as an instrument . If I did it before it was " ad hoc " really , but now I can plan ahead and think of stories that will allow me to present my ideas and illuminate them best . I have a background in architecture but I ended up in business as an entrepreneur . I had no idea that this would ever be treated as an advantage , but I am so thankful that it is !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19627 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Nutrition in poor areas .
Challenge In the state of Oaxaca , Mexico , is the Mixteca region , an area of great poverty . Poverty has
caused many children to be malnourished , the challenge is to bring low - priced nutrition to these
areas , where most are under - resourced or their food is surrounded by junk food . Selection I decided to select the visualization tool , this to understand with a group of subject matter
experts what had to be solved . In addition , we should look at the different types of malnourished
children in the region , and this tool was the most suitable to open up an overview of the
problem . Application It worked with 5 people , each poured their opinions regarding the different types of children with
poor nutrition , It was established that in the region are mainly two types of children with poor
diet . On the one hand , children who have little money and eat 1 time a day and on the other
hand children whose families have money but at the time of buying food usually buy processed
foods without any nutritional value . After the previous analysis it is determined that the team focuses on the group of families who
have money but buy food with little nutritional value . The first group of children who eat once a
day was analyzed to be a group that is served by the current government of Mexico , so it was a
group already in attention . It started by analyzing with the visualization tool , we first draw each team member the image of
a child adding the food they eat daily . Another drawing established the group of nutrients
provided by this feed . With this , their diet was found to be full of sugar , to such an extent that in
the future likelihood of developing diabetes is high . This is to consume a lot of sugar in milk ,
treats , processed foods etc . It was also reached in the brainstorming part , where it was concluded that bringing
amaranth - based products to these areas would partly solve the nutrient deficiency and disease
prevention . Insight Design thinking has been a rediscovery in the way I develop projects of all kinds in my life . It 's
one of the fastest ways to visualize problems and come up with a solution . Especially in these
times where the world changes drastically from month to month .
Approach One of the best feedback I had in the elaboration of this challenge was that perhaps the mind
map tool would have served me more for the specific analysis of the children whose families
have money but the food they consume is of little nutritional lor . And on another occasion ,
combining tools may give a better picture of the problem and a faster and more appropriate
solution .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Nutrition in poor areas .
Challenge In the state of Oaxaca , Mexico , is the Mixteca region , an area of great poverty . Poverty has
caused many children to be malnourished , the challenge is to bring low - priced nutrition to these
areas , where most are under - resourced or their food is surrounded by junk food . Selection I decided to select the visualization tool , this to understand with a group of subject matter
experts what had to be solved . In addition , we should look at the different types of malnourished
children in the region , and this tool was the most suitable to open up an overview of the
problem . Application It worked with 5 people , each poured their opinions regarding the different types of children with
poor nutrition , It was established that in the region are mainly two types of children with poor
diet . On the one hand , children who have little money and eat 1 time a day and on the other
hand children whose families have money but at the time of buying food usually buy processed
foods without any nutritional value . After the previous analysis it is determined that the team focuses on the group of families who
have money but buy food with little nutritional value . The first group of children who eat once a
day was analyzed to be a group that is served by the current government of Mexico , so it was a
group already in attention . It started by analyzing with the visualization tool , we first draw each team member the image of
a child adding the food they eat daily . Another drawing established the group of nutrients
provided by this feed . With this , their diet was found to be full of sugar , to such an extent that in
the future likelihood of developing diabetes is high . This is to consume a lot of sugar in milk ,
treats , processed foods etc . It was also reached in the brainstorming part , where it was concluded that bringing
amaranth - based products to these areas would partly solve the nutrient deficiency and disease
prevention . Insight Design thinking has been a rediscovery in the way I develop projects of all kinds in my life . It 's
one of the fastest ways to visualize problems and come up with a solution . Especially in these
times where the world changes drastically from month to month .
Approach One of the best feedback I had in the elaboration of this challenge was that perhaps the mind
map tool would have served me more for the specific analysis of the children whose families
have money but the food they consume is of little nutritional lor . And on another occasion ,
combining tools may give a better picture of the problem and a faster and more appropriate
solution .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17094 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | DESIGN THINKING COURSE Suman Salim – Universidad San Francisco de Quito Honduras Reflection Asignment
1 . Tool : MIND MAPPING
2 . Challenge :
Implementatio of biosefaty measures for the new incoporation to face - to - face academic activity .
3 . Selection :
It will allow to clarify ideas in a simple way , organize and connect ideas visually . I can include a brainstorming with my team and discuss the ideas in a group , so I can organize the information .
4 . Application :
We identify the needs
Each member of the team made contributions to each need
We locate the ideas of the contributions according to each need
We made the connections to identify priorities
We define the actions according to the prioritized needs
We prepare a work plan for implementation
5 . Insight :
We were able to represent the ideas , concepts and tasks , linking it to our main project .
We link the different elements contributed by each team member , using them as key points to address specific ideas .
We develop the ideas starting from the important project point , according to the objective of defining the main actions to be implemented for the implementation of the necessary measures for the incorporation of face - to - face academic activity on campus and headquarters .
We achieve greater clarity in the identification of needs and actions relevant to the project .
We organize information in a better way .
It allowed us to better plan the activities to be implemented in a work plan .
6 . Approach :
Define more clearly the scope of the project in stages , to identify the needs and required actions .
| EMAIL:
ID_NUM:
NAME_STUDENT: Suman Salim
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: DESIGN THINKING COURSE Suman Salim – Universidad San Francisco de Quito Honduras Reflection Asignment
1 . Tool : MIND MAPPING
2 . Challenge :
Implementatio of biosefaty measures for the new incoporation to face - to - face academic activity .
3 . Selection :
It will allow to clarify ideas in a simple way , organize and connect ideas visually . I can include a brainstorming with my team and discuss the ideas in a group , so I can organize the information .
4 . Application :
We identify the needs
Each member of the team made contributions to each need
We locate the ideas of the contributions according to each need
We made the connections to identify priorities
We define the actions according to the prioritized needs
We prepare a work plan for implementation
5 . Insight :
We were able to represent the ideas , concepts and tasks , linking it to our main project .
We link the different elements contributed by each team member , using them as key points to address specific ideas .
We develop the ideas starting from the important project point , according to the objective of defining the main actions to be implemented for the implementation of the necessary measures for the incorporation of face - to - face academic activity on campus and headquarters .
We achieve greater clarity in the identification of needs and actions relevant to the project .
We organize information in a better way .
It allowed us to better plan the activities to be implemented in a work plan .
6 . Approach :
Define more clearly the scope of the project in stages , to identify the needs and required actions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Suman Salim"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 3275 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Where do learning launches fit strategically ? Companies should undertake a portfolio of growth initiatives and manage that portfolio across business units based on timelines designed to produce new sources of revenue , which can be scaled across a large geographical area or customer base . The purpose of growth initiatives is to create new S Curves of income to replace existing S Curves as their useful lives peak . In order to do this , companies need to generate growth ideas and test them in a disciplined manner to determine which ideas warrant investment .
Learning launches are a methodology for testing ideas to determine which qualify as business opportunities . Because they should occur quickly and be low cost , learning launches have also been described as “ placing small bets fast . ” Unfortunately , some executives have interpreted that phrase as advocating the pursuit of small revenue opportunities , which is not the case . Most good growth companies are looking for growth opportunities to be scaled and result in needle - movers . “ Small bets fast ” is a testing procedure , however , and not a strategy decision . A learning launch is a business - world application of the scientific method ; it is a way of thinking that relies on generating and testing hypotheses . It starts with hypothesis - generating by asking a what - if question , which allows you to identify a new possibility to act on . That possibility is your hypothesis — basically an educated guess about something you think is likely to be a good idea . That ’s the creative part . Then to test your hypothesis , you specify what scientists call the boundary conditions . In other words , you ask : Under what conditions would that hypothesis , in fact , be a good idea ? Or — worded differently — what would need to be true in order for my idea to be a good one ? So , you bring to the surface the assumptions that lie under your hypothesis , and then you go find the appropriate data with which to test them . That is the analytic part . If it turns out that your assumptions are not true , and your hypothesis is disproved , then you should take the new data and go back and use it to restate the hypothesis better . And then you test that new and improved hypothesis . It is an iterative process that you cycle through continuously , learning something new each time that allows you to develop a better hypothesis for the next pass . The process is what we refer to as intelligently opportunistic . In other words , it lets you rigorously examine your current best guess , but not in a way that forces you to accept or reject it . It instead allows new and previously unanticipated improvements to your idea to emerge . This is learning as you go . This hypothesis - driven approach is based on the idea of learning , rather than knowing . As a result , it is particularly useful under conditions of uncertainty in which we do n’t know as much as we ’d like to . Does all of this sound familiar ? Of course it does — a new business idea is , in fact , just a hypothesis . And a learning launch is just a process for testing and improving that hypothesis .
That ’s the rub . Hypotheses about the future are a lot trickier to deal with than those about the present ; in fact , they can never really be proven to be true . As a strategist or a growth leader , the best you can do is to marshal compelling evidence that supports your argument that your view or your “ story ” about the future is likely to be worth pursuing . It has to be testable with today ’s data .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Where do learning launches fit strategically ? Companies should undertake a portfolio of growth initiatives and manage that portfolio across business units based on timelines designed to produce new sources of revenue , which can be scaled across a large geographical area or customer base . The purpose of growth initiatives is to create new S Curves of income to replace existing S Curves as their useful lives peak . In order to do this , companies need to generate growth ideas and test them in a disciplined manner to determine which ideas warrant investment .
Learning launches are a methodology for testing ideas to determine which qualify as business opportunities . Because they should occur quickly and be low cost , learning launches have also been described as “ placing small bets fast . ” Unfortunately , some executives have interpreted that phrase as advocating the pursuit of small revenue opportunities , which is not the case . Most good growth companies are looking for growth opportunities to be scaled and result in needle - movers . “ Small bets fast ” is a testing procedure , however , and not a strategy decision . A learning launch is a business - world application of the scientific method ; it is a way of thinking that relies on generating and testing hypotheses . It starts with hypothesis - generating by asking a what - if question , which allows you to identify a new possibility to act on . That possibility is your hypothesis — basically an educated guess about something you think is likely to be a good idea . That ’s the creative part . Then to test your hypothesis , you specify what scientists call the boundary conditions . In other words , you ask : Under what conditions would that hypothesis , in fact , be a good idea ? Or — worded differently — what would need to be true in order for my idea to be a good one ? So , you bring to the surface the assumptions that lie under your hypothesis , and then you go find the appropriate data with which to test them . That is the analytic part . If it turns out that your assumptions are not true , and your hypothesis is disproved , then you should take the new data and go back and use it to restate the hypothesis better . And then you test that new and improved hypothesis . It is an iterative process that you cycle through continuously , learning something new each time that allows you to develop a better hypothesis for the next pass . The process is what we refer to as intelligently opportunistic . In other words , it lets you rigorously examine your current best guess , but not in a way that forces you to accept or reject it . It instead allows new and previously unanticipated improvements to your idea to emerge . This is learning as you go . This hypothesis - driven approach is based on the idea of learning , rather than knowing . As a result , it is particularly useful under conditions of uncertainty in which we do n’t know as much as we ’d like to . Does all of this sound familiar ? Of course it does — a new business idea is , in fact , just a hypothesis . And a learning launch is just a process for testing and improving that hypothesis .
That ’s the rub . Hypotheses about the future are a lot trickier to deal with than those about the present ; in fact , they can never really be proven to be true . As a strategist or a growth leader , the best you can do is to marshal compelling evidence that supports your argument that your view or your “ story ” about the future is likely to be worth pursuing . It has to be testable with today ’s data .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10200 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection Assignment :
Learning Launch
Challenge & Selection : In my organization , my role is to partner with the business to ensure both internal ( employee ) and external ( customer ) success . At the beginning of the year , our organization created a goal to improve employee engagement and satisfaction by September 2021 . During the COVID-19 pandemic , we were required to move our organization to 100 % remote work . In doing so , we were also required to review our current policies , processes , and infrastructure to determine what changes were required to align with a virtual world . Our challenge was to find a way to apply changes virtually and not only not impact engagement and satisfaction , but also significantly improve it . We had already gathered feedback from our employees at the end of the previous year , so we had a good amount of information on what changes our employees were looking for . However , we needed to find out of the solutions we came up with worked both in a virtual and in - office environment , and if they would be successful . As my department had already used various design - thinking activities and tools to determine the solutions , the next step was to try the learning launch tool to quickly test the solutions . Application : We selected pilot groups for each department to both determine if the solutions would work and would also work for every department . None of the pilot groups knew about the other pilot groups , and each group signed confidentiality agreements for the pilot to ensure the ideas did n’t get polluted from other areas . Problems for employee engagement and satisfaction included gaps in manager training , employee recognition , benefit options , and growth opportunities . Our ideas for solutions included implementing a new recognition tool for both monetary and non - monetary recognition , implementing a newly - structured manager training and workshop , implementing new benefit options including wellness reimbursements , volunteer programs , free virtual healthcare , and office equipment reimbursements , and creating new career pathing and development plans . In the first learning launch , we focused on manager training . We separated the managers for each pilot group and provided them the new training . We separated the direct reports and also provided them an assessment to complete based on their personality type , which would tell us how they would like to communicate , be recognized , and be supported . We then provided a new tool to the managers that read and interpreted the data about the employees and provided information on how to communicate , recognize , and support each employee individually . We then had the manager and direct reports resume activities with this new information at hand for two months , and brought them back for a focus group . In the second learning launch , we implemented the new recognition tool and the new career pathing programs . We trained each pilot group on the new programs and then had them work with these tools for six months , reviewing progress monthly . We also monitored usage and types of recognition and career pathing . In the third learning launch , we implement the new benefit programs with the pilot groups only . We had them use the benefits for the full duration and report back on any successes or failures . We also monitored usage of these programs .
Insight & Approach : Through the learning launches , we were able to identify aspects that worked , what did n’t work , and which aspects were more valuable to certain departments . The pilot groups were able to fully test the new solutions and provided valuable feedback to help us tweak aspects for full launch . We anticipated all programs being successful and the results were a success – with the pilot group , the employee engagement and satisfaction survey results increased by 30 % . When we launched it full - scale company - wide after the small tweaks , our overall engagement and satisfaction improved by 20 % ( during a year when most companies were going through layoffs and other hardships ) . I think our approach was appropriate and effective as we had already used other design - thinking processes to identify potential solutions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection Assignment :
Learning Launch
Challenge & Selection : In my organization , my role is to partner with the business to ensure both internal ( employee ) and external ( customer ) success . At the beginning of the year , our organization created a goal to improve employee engagement and satisfaction by September 2021 . During the COVID-19 pandemic , we were required to move our organization to 100 % remote work . In doing so , we were also required to review our current policies , processes , and infrastructure to determine what changes were required to align with a virtual world . Our challenge was to find a way to apply changes virtually and not only not impact engagement and satisfaction , but also significantly improve it . We had already gathered feedback from our employees at the end of the previous year , so we had a good amount of information on what changes our employees were looking for . However , we needed to find out of the solutions we came up with worked both in a virtual and in - office environment , and if they would be successful . As my department had already used various design - thinking activities and tools to determine the solutions , the next step was to try the learning launch tool to quickly test the solutions . Application : We selected pilot groups for each department to both determine if the solutions would work and would also work for every department . None of the pilot groups knew about the other pilot groups , and each group signed confidentiality agreements for the pilot to ensure the ideas did n’t get polluted from other areas . Problems for employee engagement and satisfaction included gaps in manager training , employee recognition , benefit options , and growth opportunities . Our ideas for solutions included implementing a new recognition tool for both monetary and non - monetary recognition , implementing a newly - structured manager training and workshop , implementing new benefit options including wellness reimbursements , volunteer programs , free virtual healthcare , and office equipment reimbursements , and creating new career pathing and development plans . In the first learning launch , we focused on manager training . We separated the managers for each pilot group and provided them the new training . We separated the direct reports and also provided them an assessment to complete based on their personality type , which would tell us how they would like to communicate , be recognized , and be supported . We then provided a new tool to the managers that read and interpreted the data about the employees and provided information on how to communicate , recognize , and support each employee individually . We then had the manager and direct reports resume activities with this new information at hand for two months , and brought them back for a focus group . In the second learning launch , we implemented the new recognition tool and the new career pathing programs . We trained each pilot group on the new programs and then had them work with these tools for six months , reviewing progress monthly . We also monitored usage and types of recognition and career pathing . In the third learning launch , we implement the new benefit programs with the pilot groups only . We had them use the benefits for the full duration and report back on any successes or failures . We also monitored usage of these programs .
Insight & Approach : Through the learning launches , we were able to identify aspects that worked , what did n’t work , and which aspects were more valuable to certain departments . The pilot groups were able to fully test the new solutions and provided valuable feedback to help us tweak aspects for full launch . We anticipated all programs being successful and the results were a success – with the pilot group , the employee engagement and satisfaction survey results increased by 30 % . When we launched it full - scale company - wide after the small tweaks , our overall engagement and satisfaction improved by 20 % ( during a year when most companies were going through layoffs and other hardships ) . I think our approach was appropriate and effective as we had already used other design - thinking processes to identify potential solutions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10568 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Final Assignment – Design Thinking of Innovation- Maria Panagiotopoulou – Visualization
Challenge & selection
I am a member of my organization ’s customer experience department . The company defined a challenge : to significantly improve the experience of the new customer ( the customer who visits for the first time a branch of the organization 's network ) in order to increase the market share and customer loyalty . In order to meet this challenge , a team of 12 members was set up , involving executives from the Process Improvement Division , IT , HR and other business departments . Since the challenge was wide , the team decided to apply many of the principles and tools of design thinking for empathizing , such as observation in branches , interviewing new customers & branch managers , identification & observation of extreme/ analogous users - industries & form insights ( discover what is ) .
The next step was to form and describe the insights , to conceptualize solutions and ideate , to explore IT solutions that can improve customer experience , optimize current procedures and of course to create and test our prototypes(describe what if ) . The visualization tool that we used in order to create and then test our prototypes was the storyboards .This tool was very helpful to achieve a shared understanding of our ideas , to agree to the core assumptions that we wanted to test with our customers - users and to have something concrete to show to the customers when we would addressing to them in order to test the prototype . I will describe in detail the procedure we followed using the visualization tool in the application section below .
Application
We decided to do the prototyping actions related to the three of the ten insights we have identified . For the activity , the group divided into smaller groups of four participants each representing an idea for prototyping action In order to make concrete our ideas we decided that each group to use a poster size white paper to design a storyboard in which the members could simply draw a high level story , which consisted of 4 to 6 pictures in order to describe the idea and the customer journey related to that . The activity had to be completed within 10 minutes . When the storyboards were ready each team presented the story to the members of the other teams .Every member of the other team had to say 2 things that he liked in this story and one that makes him wonder about something else , to write them down in 3 post – it and stick them to the relative picture . For example in a storyboard of one team which described the story of a new customer who applied digitally through website for a financial service offered by the company , one member of the other team said and wrote in post – it : I like that the customer has the possibility for digital application anytime he prefers , I like that he could avoid the queues in the branches in order to be serviced by an officer for his application ( something that usually degrades the customer experience ) , I wonder if the customer is not using digital ways in order to be serviced and prefers the human touch with an employee . Then every team had to take into consideration and maintain the feature which the other teams liked and to find ways to redesign / clarify the features they have make some
Final Assignment – Design Thinking of Innovation- Maria Panagiotopoulou – Visualization
members to wonder and in a new poster size white paper to design the new , refined storyboard . This process had to be repeated two more times before we go with the final storyboard to the customer / user to test our prototype . When the final storyboard was ready , each team had first to decide to the core assumption related to the prototype that was necessary to be tested . Then every team needed to find a user and make an appointment with him to show him the storyboard ( prototype ) and experiment - test it - get feedback from the customer - user by making him open questions in order not to direct his answers , to give him the chance by this way to express himself about what he thinks , feels , says , does about the story , what he likes , dislikes or suggests in order to improve about the idea . After this procedure , every team had to take into account all the things that emerged through this experiment and to design a new even more refined storyboard , which had to test it with another user . We agreed to repeat this test 5 times trying to evolve our ideas and then the team had a workshop in order to discuss , present the final storyboards of each team and decided which ideas considered viable & feasible to deal with in order to significantly improve the new customer ’s experience . We managed to define what wows to the customer & what works . Insight & Approach What I have learned from conducting this exercise is that the usage of a storyboard – especially the final - refined storyboard that incorporates the feedback of the members of the team & the customers feedback – is very significant for reinforcing the understanding of the problem the group trying to solve . But the aspect of the activity that has significant value is that the team during this process shares insights and learning that emerge while they are trying to define the space of their problem . The storyboard gives the diverse group of members , a focal point for discussion which gives them the opportunity to share their perspectives and develop insights into potential root causes of their problems . While the team could use a narrative to describe their ideas , and then after discussion to rewrite and refine the narrative to describe the idea , by using visualization tools such as storyboards , managed to engage the logical & the creative side of their brains ( and the customers brain during the experiment ) . Unlike the narrative that can in each one 's mind create different images , the usage of simple sketch can help make our ideas more understandable to someone else , and allows ideas to be heart and built upon . By using simple storyboards to design prototypes we have proven to the company that it is not necessary to invest a lot of time and resources in order to design and run an experiment in order to learn about aspects of our ideas . We understood that by using simple visualization tools like storyboards , we could conduct low risk experiments , at a minimal cost with a safe audience , which are easy , quick to design & run and most important to be generative and help the teams to learn and grow the ideas . It think that it would be a good idea next time to combine the storyboard with a simple role - play with the customer , in order to have a more interactive and more vibrant experience during the experimentation .
| EMAIL:
ID_NUM:
NAME_STUDENT: Maria Panagiotopoulou, Maria Panagiotopoulou
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Final Assignment – Design Thinking of Innovation- Maria Panagiotopoulou – Visualization
Challenge & selection
I am a member of my organization ’s customer experience department . The company defined a challenge : to significantly improve the experience of the new customer ( the customer who visits for the first time a branch of the organization 's network ) in order to increase the market share and customer loyalty . In order to meet this challenge , a team of 12 members was set up , involving executives from the Process Improvement Division , IT , HR and other business departments . Since the challenge was wide , the team decided to apply many of the principles and tools of design thinking for empathizing , such as observation in branches , interviewing new customers & branch managers , identification & observation of extreme/ analogous users - industries & form insights ( discover what is ) .
The next step was to form and describe the insights , to conceptualize solutions and ideate , to explore IT solutions that can improve customer experience , optimize current procedures and of course to create and test our prototypes(describe what if ) . The visualization tool that we used in order to create and then test our prototypes was the storyboards .This tool was very helpful to achieve a shared understanding of our ideas , to agree to the core assumptions that we wanted to test with our customers - users and to have something concrete to show to the customers when we would addressing to them in order to test the prototype . I will describe in detail the procedure we followed using the visualization tool in the application section below .
Application
We decided to do the prototyping actions related to the three of the ten insights we have identified . For the activity , the group divided into smaller groups of four participants each representing an idea for prototyping action In order to make concrete our ideas we decided that each group to use a poster size white paper to design a storyboard in which the members could simply draw a high level story , which consisted of 4 to 6 pictures in order to describe the idea and the customer journey related to that . The activity had to be completed within 10 minutes . When the storyboards were ready each team presented the story to the members of the other teams .Every member of the other team had to say 2 things that he liked in this story and one that makes him wonder about something else , to write them down in 3 post – it and stick them to the relative picture . For example in a storyboard of one team which described the story of a new customer who applied digitally through website for a financial service offered by the company , one member of the other team said and wrote in post – it : I like that the customer has the possibility for digital application anytime he prefers , I like that he could avoid the queues in the branches in order to be serviced by an officer for his application ( something that usually degrades the customer experience ) , I wonder if the customer is not using digital ways in order to be serviced and prefers the human touch with an employee . Then every team had to take into consideration and maintain the feature which the other teams liked and to find ways to redesign / clarify the features they have make some
Final Assignment – Design Thinking of Innovation- Maria Panagiotopoulou – Visualization
members to wonder and in a new poster size white paper to design the new , refined storyboard . This process had to be repeated two more times before we go with the final storyboard to the customer / user to test our prototype . When the final storyboard was ready , each team had first to decide to the core assumption related to the prototype that was necessary to be tested . Then every team needed to find a user and make an appointment with him to show him the storyboard ( prototype ) and experiment - test it - get feedback from the customer - user by making him open questions in order not to direct his answers , to give him the chance by this way to express himself about what he thinks , feels , says , does about the story , what he likes , dislikes or suggests in order to improve about the idea . After this procedure , every team had to take into account all the things that emerged through this experiment and to design a new even more refined storyboard , which had to test it with another user . We agreed to repeat this test 5 times trying to evolve our ideas and then the team had a workshop in order to discuss , present the final storyboards of each team and decided which ideas considered viable & feasible to deal with in order to significantly improve the new customer ’s experience . We managed to define what wows to the customer & what works . Insight & Approach What I have learned from conducting this exercise is that the usage of a storyboard – especially the final - refined storyboard that incorporates the feedback of the members of the team & the customers feedback – is very significant for reinforcing the understanding of the problem the group trying to solve . But the aspect of the activity that has significant value is that the team during this process shares insights and learning that emerge while they are trying to define the space of their problem . The storyboard gives the diverse group of members , a focal point for discussion which gives them the opportunity to share their perspectives and develop insights into potential root causes of their problems . While the team could use a narrative to describe their ideas , and then after discussion to rewrite and refine the narrative to describe the idea , by using visualization tools such as storyboards , managed to engage the logical & the creative side of their brains ( and the customers brain during the experiment ) . Unlike the narrative that can in each one 's mind create different images , the usage of simple sketch can help make our ideas more understandable to someone else , and allows ideas to be heart and built upon . By using simple storyboards to design prototypes we have proven to the company that it is not necessary to invest a lot of time and resources in order to design and run an experiment in order to learn about aspects of our ideas . We understood that by using simple visualization tools like storyboards , we could conduct low risk experiments , at a minimal cost with a safe audience , which are easy , quick to design & run and most important to be generative and help the teams to learn and grow the ideas . It think that it would be a good idea next time to combine the storyboard with a simple role - play with the customer , in order to have a more interactive and more vibrant experience during the experimentation .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Maria Panagiotopoulou",
"Maria Panagiotopoulou"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 4899 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Tool applied : Storytelling
Challenge & Selection
Storytelling is a powerful tool that are applicable in various situation of our daily life , it is the tool that I applied all the times . As a marketers of a shampoo company , I always faced the challenges of how to attract more customers to try and fall in love with our new launched products . Besides , I also faced challenges of how to ensure the phenomena of decreasing brand loyalty towards our products being happened as there are variety of choices for customers to choose in the markets nowadays . I choose to apply storytelling as it is able to get insight into users , build empathy and reach them emotionally . I often create personas to represent target users and add conflict to stories that reflect their user journeys and problems . One of the reason is through crafting stories , we can better understand what users want from a solution . Good stories always captivate audiences . In user experience ( UX ) design , if designers use storytelling throughout the design process to ensure that all work focuses on the users ’ needs and the value that company want to give those users . After completing design research to understand your users ’ needs and desires , you use your insights to tell a story about who your users are , what they need and how you ’ll provide that . This story makes it easy for everyone involved in the project to empathize with the users and ensure that their work matches the story . Having a story throughout your project means marketing the design at the end of the design process is also straightforward , as you already know exactly which story to tell to show how your product provides value .
Application
Storytelling indirectly involves emotional branding . Emotional branding in fact is the practice of building brands that directly appeal to consumers ’ self , emotional state , needs and aspirations . The purpose of emotional branding is to establish a connection between consumers and products by stimulating consumer emotions . Human needs such as love , power , emotional security , and self - satisfaction are based on emotions in the subconscious , as the basis of emotional brands , and allow marketers to create self - fulfilling prophecies in consumer demand . People want to meet demand , and advertisers need to implement these needs in a permanent cycle . Our company has launched a new anti dandruff treatment shampoo product lines that allows real women to share their product experiences in “ Beauty Me Anti Dandruff Diary ” through videos and blog where real women share their hair dandruff stories and how new products can save them . A YouTube - designed diary channel attracts real women from fashion bloggers , travel bloggers , makeup artists and other backgrounds to share their anti dandruff stories with us . It also has a link to buy products online . The channel also spurred a Facebook app that was once again designed as a diary . In addition to similar YouTube channels , the Secret Diary app provides more information about hair and products . Creating a secret diary , revealing products as a solution and letting real women share their anti dandruff secrets is supporting the two pillars of the sport . This types of storytelling enables new customers more willingness to embark their journey on our products as the review is real and high credibility .
Insight
By applying the learning tool , we designed and tested our solutions . Through the learning process we got to improve our product ’s function and design to meet user ’s expectation . It is through this process we realized that the customers were more attract to the review from the
Facebook as it is shared by normal users but not celebrity or influencer . Our marketing department used the results of this process to re - strategize our marketing campaign . Moving forward our business will focus on human centered design to improve our product and services .
Approach
Through applying the storytelling tools , another tools like visualization and mind - mapping directly applied . In order to perform a more perfect results , learning launch is another tool that I would be considered in the next steps . One of the reason is learning launch is also an important tool for our business . We need as a team to review the insight gained from our first two launches and incorporate this insight into future launch designs as this is the most effective and ideal way of approaching and implementing solutions . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full roll out .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Tool applied : Storytelling
Challenge & Selection
Storytelling is a powerful tool that are applicable in various situation of our daily life , it is the tool that I applied all the times . As a marketers of a shampoo company , I always faced the challenges of how to attract more customers to try and fall in love with our new launched products . Besides , I also faced challenges of how to ensure the phenomena of decreasing brand loyalty towards our products being happened as there are variety of choices for customers to choose in the markets nowadays . I choose to apply storytelling as it is able to get insight into users , build empathy and reach them emotionally . I often create personas to represent target users and add conflict to stories that reflect their user journeys and problems . One of the reason is through crafting stories , we can better understand what users want from a solution . Good stories always captivate audiences . In user experience ( UX ) design , if designers use storytelling throughout the design process to ensure that all work focuses on the users ’ needs and the value that company want to give those users . After completing design research to understand your users ’ needs and desires , you use your insights to tell a story about who your users are , what they need and how you ’ll provide that . This story makes it easy for everyone involved in the project to empathize with the users and ensure that their work matches the story . Having a story throughout your project means marketing the design at the end of the design process is also straightforward , as you already know exactly which story to tell to show how your product provides value .
Application
Storytelling indirectly involves emotional branding . Emotional branding in fact is the practice of building brands that directly appeal to consumers ’ self , emotional state , needs and aspirations . The purpose of emotional branding is to establish a connection between consumers and products by stimulating consumer emotions . Human needs such as love , power , emotional security , and self - satisfaction are based on emotions in the subconscious , as the basis of emotional brands , and allow marketers to create self - fulfilling prophecies in consumer demand . People want to meet demand , and advertisers need to implement these needs in a permanent cycle . Our company has launched a new anti dandruff treatment shampoo product lines that allows real women to share their product experiences in “ Beauty Me Anti Dandruff Diary ” through videos and blog where real women share their hair dandruff stories and how new products can save them . A YouTube - designed diary channel attracts real women from fashion bloggers , travel bloggers , makeup artists and other backgrounds to share their anti dandruff stories with us . It also has a link to buy products online . The channel also spurred a Facebook app that was once again designed as a diary . In addition to similar YouTube channels , the Secret Diary app provides more information about hair and products . Creating a secret diary , revealing products as a solution and letting real women share their anti dandruff secrets is supporting the two pillars of the sport . This types of storytelling enables new customers more willingness to embark their journey on our products as the review is real and high credibility .
Insight
By applying the learning tool , we designed and tested our solutions . Through the learning process we got to improve our product ’s function and design to meet user ’s expectation . It is through this process we realized that the customers were more attract to the review from the
Facebook as it is shared by normal users but not celebrity or influencer . Our marketing department used the results of this process to re - strategize our marketing campaign . Moving forward our business will focus on human centered design to improve our product and services .
Approach
Through applying the storytelling tools , another tools like visualization and mind - mapping directly applied . In order to perform a more perfect results , learning launch is another tool that I would be considered in the next steps . One of the reason is learning launch is also an important tool for our business . We need as a team to review the insight gained from our first two launches and incorporate this insight into future launch designs as this is the most effective and ideal way of approaching and implementing solutions . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full roll out .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11203 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge and Selection
As a tool , Storytelling is one that I have used for many years both professionally and in my personal time . A few years ago , I started a website with some friends where we each wrote columns and short articles sharing our experiences and interests with the world . I spent time as both a content creator as well as an editor and site - runner . As a content creator I would often have to consider not only what my audience was looking forward to reading my opinion on ( whether it be current events or the latest trending topic ) as well as who my audience was ( this was possible with the help of Google Analytics ) .
Application
As an editor , it was n’t solely my job to proofread but also to think of what kind of content we wanted to create as a group , what kind of identity we wanted to bring to our collective brand , and what kind of topics we wanted to cover from our unique perspective . Ultimately , we focused mainly on pop culture and sports , but there were times when we would each write personal essays and share slices of our life with our audience .
An example of successful storytelling was when there was an incident at my friend ’s alma mater . He was hesitant to write about it because it was an emotional issue for him and one that hit close to home . But I knew that our main audience were many people who either shared that background with him by going attending that school themselves , or having family that attended the school , so this issue was one that was on their radar . As someone who did not have a direct connection it still even affected and interested me to the point where I started to write a column myself . About halfway through the process I ended up deciding to interview my friend to relieve some of the burden from him but also being able to share his perspective in the end result . His take on the situation ended up not being the stereotypical narrative that was all over the news but one that was deeply personal and could forge an emotional connection with the readers .
Insight and Approach
My instincts proved to be correct that our audience wanted to read the account of someone who was very close to the subject , as it would help shed some light on some things with nuance but also maybe help them formulate the loose thoughts and emotions running around in their own heads . The traffic numbers were the highest we had during the site ’s lifetime as well as the engagement from our audience ( the most comments and shares for any of our content ) . It made me realize that we did have a unique perspective to share and encouraged us to continue writing and telling our story , as well as create a community among our readers .
This course made me consider a lot of things that I had maybe subconsciously though of but had never approached critically because I had n’t identified such important concepts like creating a framework for the audience , or getting people invested and involved in what I was writing . I viewed authorship as more of a one way road and this helped me realize that audience engagement is actually the end goal and something to mold my content to achieve .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge and Selection
As a tool , Storytelling is one that I have used for many years both professionally and in my personal time . A few years ago , I started a website with some friends where we each wrote columns and short articles sharing our experiences and interests with the world . I spent time as both a content creator as well as an editor and site - runner . As a content creator I would often have to consider not only what my audience was looking forward to reading my opinion on ( whether it be current events or the latest trending topic ) as well as who my audience was ( this was possible with the help of Google Analytics ) .
Application
As an editor , it was n’t solely my job to proofread but also to think of what kind of content we wanted to create as a group , what kind of identity we wanted to bring to our collective brand , and what kind of topics we wanted to cover from our unique perspective . Ultimately , we focused mainly on pop culture and sports , but there were times when we would each write personal essays and share slices of our life with our audience .
An example of successful storytelling was when there was an incident at my friend ’s alma mater . He was hesitant to write about it because it was an emotional issue for him and one that hit close to home . But I knew that our main audience were many people who either shared that background with him by going attending that school themselves , or having family that attended the school , so this issue was one that was on their radar . As someone who did not have a direct connection it still even affected and interested me to the point where I started to write a column myself . About halfway through the process I ended up deciding to interview my friend to relieve some of the burden from him but also being able to share his perspective in the end result . His take on the situation ended up not being the stereotypical narrative that was all over the news but one that was deeply personal and could forge an emotional connection with the readers .
Insight and Approach
My instincts proved to be correct that our audience wanted to read the account of someone who was very close to the subject , as it would help shed some light on some things with nuance but also maybe help them formulate the loose thoughts and emotions running around in their own heads . The traffic numbers were the highest we had during the site ’s lifetime as well as the engagement from our audience ( the most comments and shares for any of our content ) . It made me realize that we did have a unique perspective to share and encouraged us to continue writing and telling our story , as well as create a community among our readers .
This course made me consider a lot of things that I had maybe subconsciously though of but had never approached critically because I had n’t identified such important concepts like creating a framework for the audience , or getting people invested and involved in what I was writing . I viewed authorship as more of a one way road and this helped me realize that audience engagement is actually the end goal and something to mold my content to achieve .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18850 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | MINDMAPPING
CHALLENGE AND SELECTION
The challenge is to increase the sales of my shop . So in order to think about that we must first analyse the data which is already in our possesion . Ours is a watch shop . Its main operations involve the sales and service of watches , clocks and calculators .
Why am i choosing a mind map to analyse my current situation?Well a mind map is an easy way to illustrate our ideas on a peice of paper . A mindmap is an excellent tool to generate more ideas . We are going to start with our core idea that is our watch shop and then we are going to develop that core idea to get an overall perception about its functioning . So in hindsight this will allow us to pinpoint where we need to improve and then we can focus on the measures we can take to improve it.we believe the use of a mindmap will greatly aid us in this endeavor .
APPLICATION
We used the mind map to properly evaluate the shop as a whole.we started to understand the situation as fundamentally as possible.we sat down and began to brainstorm for all existing notions we had about the shop .
INSIGHT AND APPROACH
Through the representation of the shop through a mind map it was noted that the shop had some problems in marketing . We could clearly understand that the shop urgently needed exposure digitally . So it was clear that one definite thing that must be carried out is that the shop should have a clearcut online presence .
So the solutions we arrived at after the mindmapping session are the following :
• Use whatsapp , facebook and instagram to increase the shops online
presence .
• Upload content regularly to these social media .
• build social media following .
Through the adoption of these method steps in our plan we wereable to build a sound online presence . We started getting more inquiries about our products and services . It also is to be noted that the sales of the shop actually went up approximately 40 % after the first three months .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: MINDMAPPING
CHALLENGE AND SELECTION
The challenge is to increase the sales of my shop . So in order to think about that we must first analyse the data which is already in our possesion . Ours is a watch shop . Its main operations involve the sales and service of watches , clocks and calculators .
Why am i choosing a mind map to analyse my current situation?Well a mind map is an easy way to illustrate our ideas on a peice of paper . A mindmap is an excellent tool to generate more ideas . We are going to start with our core idea that is our watch shop and then we are going to develop that core idea to get an overall perception about its functioning . So in hindsight this will allow us to pinpoint where we need to improve and then we can focus on the measures we can take to improve it.we believe the use of a mindmap will greatly aid us in this endeavor .
APPLICATION
We used the mind map to properly evaluate the shop as a whole.we started to understand the situation as fundamentally as possible.we sat down and began to brainstorm for all existing notions we had about the shop .
INSIGHT AND APPROACH
Through the representation of the shop through a mind map it was noted that the shop had some problems in marketing . We could clearly understand that the shop urgently needed exposure digitally . So it was clear that one definite thing that must be carried out is that the shop should have a clearcut online presence .
So the solutions we arrived at after the mindmapping session are the following :
• Use whatsapp , facebook and instagram to increase the shops online
presence .
• Upload content regularly to these social media .
• build social media following .
Through the adoption of these method steps in our plan we wereable to build a sound online presence . We started getting more inquiries about our products and services . It also is to be noted that the sales of the shop actually went up approximately 40 % after the first three months .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14490 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection : Storytelling
Challenge & Selection I work at an orthopaedics company that primarily distributes products . As a Design Engineer , I was hired to establish the Design & Development department to create our own products rather than distributing others ’ . Due to the single - use nature of medical products , the industry is inherently wasteful . To combat this , I had designed a product manufactured from recycled plastic which exceeded performance requirements whilst maintaining the low price - point demanded by our customers . Incumbent in any new venture , I wear many hats in my role and I wanted to create a marketing strategy to convey this environmental benefit to the consumer .
With patients being prescribed orthopaedic products and our sales being generated from health services and clinicians ( B2B ) , user needs are often overlooked as our company opts to promote our products ’ low - cost when marketing in a highly competitive industry . Further , Senior Management had expressed concern with user perception of recycled materials potentially lacking the stability required from orthopaedic products despite having completed extensive mechanical testing . My challenge was therefore two - fold ; to convince a relatively risk - averse Sr . Management team to adopt an alternative tact in marketing an environmentally sustainable product and to convey the importance of this message to the end user and customer . As this challenge involved human perception and values , I was inspired by Gabriel Johnson ’s video in Week 2 of the course to employ storytelling . This tool would allow me to inspire Sr . Management by painting a picture of an alternative future focussed on a larger cause as well as conveying to users the value in the product so that they can take pride in it .
Application To be successful in employing this tool , it was pivotal that I built empathy with my audience and understood their needs so that I could tailor my story to them . With regards to my Managing Director , this involved researching comparable products and companies that have adopted sustainable practices so that I could demonstrate the significant impact that businesses can have on the environment . I painted a picture of how many other initiatives the business could implement and potential for further sustainable product ranges , creating a cause that customers could buy into . Through this empathic approach , I recognised the need to highlight the financial gain that can be achieved through strengthened brand perception and customer loyalty to a purpose - driven organisation . My Managing Director recognised the value in my story and allowed me to implement my strategy and generate initial marketing materials .
With regards to the patients and customers , it was important to understand how their needs varied geographically , conducting research to gain an insight into differing market ’s environmental awareness . I found that I had to create a story around the product which not only conveyed its sustainability , but also educated the customer and user in the requirement for sustainability . Andre stated in the video that you must “ locate the most powerful part of your data and lean on it ” . I recognised that technical data and hard figures on the reduction in CO2 emissions would not most effectively inspire our customers and users to join the cause . As such , I sought to contextualise the impact that purchasing the product could have into more easily digested factoids which were accompanied by graphics . This allowed for the user to feel part of a movement , attempting to save the planet .
To test the receptiveness of the strategy prior to investing in mass marketing material and promotion , we offered the product to a number of potential customers pre - release . All of the potential customers
loved the sustainable message and found it to be incredibly topical , placing pre - orders . The company are now planning to utilise this as their key marketing strategy for the product and assess other ways that sustainable practices can be implemented .
Insight & Approach From utilising the storytelling tool , I learnt the power of creating a cause for your audience . Particularly in a global pandemic , I believe that a purpose driven organization resonates with others as they reassess the fragility of our planet . Perhaps most interestingly however , was that increased engagement from other employees in the company who had learnt of the initiative , finding motivation in a shared cause rather than simply increasing the bottom line . Moving forward in my career as I hope to progress into leadership roles , I shall certainly continue to apply the storytelling tool . Although I had an understanding of design thinking from my educational background , I realised the extent to which I could apply it more widely from marketing to leadership .
Next time , I would like to properly implement a leaning launch to gain a better insight from the user and customer as to how the message can resonate with them more . For example , our pre - release was focussed around whether the marketing of the product would influence purchase . However , it would have been beneficial to gain user feedback on how it could be improved further and iterate to better satisfy the consumer ’s needs and create an even stronger connection to the cause .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : Storytelling
Challenge & Selection I work at an orthopaedics company that primarily distributes products . As a Design Engineer , I was hired to establish the Design & Development department to create our own products rather than distributing others ’ . Due to the single - use nature of medical products , the industry is inherently wasteful . To combat this , I had designed a product manufactured from recycled plastic which exceeded performance requirements whilst maintaining the low price - point demanded by our customers . Incumbent in any new venture , I wear many hats in my role and I wanted to create a marketing strategy to convey this environmental benefit to the consumer .
With patients being prescribed orthopaedic products and our sales being generated from health services and clinicians ( B2B ) , user needs are often overlooked as our company opts to promote our products ’ low - cost when marketing in a highly competitive industry . Further , Senior Management had expressed concern with user perception of recycled materials potentially lacking the stability required from orthopaedic products despite having completed extensive mechanical testing . My challenge was therefore two - fold ; to convince a relatively risk - averse Sr . Management team to adopt an alternative tact in marketing an environmentally sustainable product and to convey the importance of this message to the end user and customer . As this challenge involved human perception and values , I was inspired by Gabriel Johnson ’s video in Week 2 of the course to employ storytelling . This tool would allow me to inspire Sr . Management by painting a picture of an alternative future focussed on a larger cause as well as conveying to users the value in the product so that they can take pride in it .
Application To be successful in employing this tool , it was pivotal that I built empathy with my audience and understood their needs so that I could tailor my story to them . With regards to my Managing Director , this involved researching comparable products and companies that have adopted sustainable practices so that I could demonstrate the significant impact that businesses can have on the environment . I painted a picture of how many other initiatives the business could implement and potential for further sustainable product ranges , creating a cause that customers could buy into . Through this empathic approach , I recognised the need to highlight the financial gain that can be achieved through strengthened brand perception and customer loyalty to a purpose - driven organisation . My Managing Director recognised the value in my story and allowed me to implement my strategy and generate initial marketing materials .
With regards to the patients and customers , it was important to understand how their needs varied geographically , conducting research to gain an insight into differing market ’s environmental awareness . I found that I had to create a story around the product which not only conveyed its sustainability , but also educated the customer and user in the requirement for sustainability . Andre stated in the video that you must “ locate the most powerful part of your data and lean on it ” . I recognised that technical data and hard figures on the reduction in CO2 emissions would not most effectively inspire our customers and users to join the cause . As such , I sought to contextualise the impact that purchasing the product could have into more easily digested factoids which were accompanied by graphics . This allowed for the user to feel part of a movement , attempting to save the planet .
To test the receptiveness of the strategy prior to investing in mass marketing material and promotion , we offered the product to a number of potential customers pre - release . All of the potential customers
loved the sustainable message and found it to be incredibly topical , placing pre - orders . The company are now planning to utilise this as their key marketing strategy for the product and assess other ways that sustainable practices can be implemented .
Insight & Approach From utilising the storytelling tool , I learnt the power of creating a cause for your audience . Particularly in a global pandemic , I believe that a purpose driven organization resonates with others as they reassess the fragility of our planet . Perhaps most interestingly however , was that increased engagement from other employees in the company who had learnt of the initiative , finding motivation in a shared cause rather than simply increasing the bottom line . Moving forward in my career as I hope to progress into leadership roles , I shall certainly continue to apply the storytelling tool . Although I had an understanding of design thinking from my educational background , I realised the extent to which I could apply it more widely from marketing to leadership .
Next time , I would like to properly implement a leaning launch to gain a better insight from the user and customer as to how the message can resonate with them more . For example , our pre - release was focussed around whether the marketing of the product would influence purchase . However , it would have been beneficial to gain user feedback on how it could be improved further and iterate to better satisfy the consumer ’s needs and create an even stronger connection to the cause .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16535 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Challenge :
I work at a small management consulting firm . Our business focus these days is to reduce the cost of delivery of engagements to be competitive with the larger firms . As of now , almost all the offerings are manual ( i.e. the work is based on human - human interactions ) . Our short - term plan is to a ) reduce the cost of serving the clients , b ) to enhance the quality of our offerings . To achieve this , we are planning on using solutions based on Artificial Intelligence ( AI ) . Why did we choose AI ? Our idea is that AI can help us in terms of Streamlining Internal Processes ( such as Human Resources Management ) , Knowledge Creation/ Capture ( to reduce learning curves ) and Project Augmentation ( by collating information quickly ) .
The critical question is which use cases we want to address ? The answer to this question can be gathered by understanding the pain points of our employees and our clients .
Selection :
I wanted to use story - telling as a tool to generate these ideas and define use - cases . We organised some workshops for the target groups to gather and share stories about their pain points . Besides the explicit motivation to gather ideas and to innovate , we have an implicit motivation to create buy - in from the stakeholders on the need for AI . This will help ensure that the future stages go smoothly with collaboration from all involved .
As explained by Mr Carlos White ( Global Leadership Development Director , Mars ) in the video in Module 2 , the storytelling will bring the context to the use cases that we need . It will also help us to formulate possible business models ( and monetisation models ) , instead of just providing us with the use case . This will make the learning launches more powerful .
Application :
I gathered two small groups ( 4 - 5 participants each ) - one of our clients and one of our employees – on different dates . In both sessions , I asked the participants to share a story of what was their biggest pain point during three time periods - during the last week , last month , and last year . The clients were advised not to indulge anything confidential , and focus on generic challenges/ pain points ( as there were other clients in the session , who could be a competitor ) . The only rule was – that it has to be a form of a story – a title , a beginning , the meaty middle part , and should end with a lesson/ call - to - action . I gave all participants 5 minutes to think after explaining the process . Each participant had 2 minutes to share their story ( though some went longer than that ) . After each story , participants and I ( the moderator ) would ask questions from the story - teller about how this pain point could be addressed , and what could have been done differently . Each storyteller had to write a key message / learning on a post - it note for all to see .
The session with clients lasted 48 minutes , while the session with employees lasted over 72 minutes .
Insights :
Storytelling as a tool was useful due to the following three reasons :
a ) It reduced the inhibitions participants had to share their challenges . Instead of just
focusing on the pain point , they could contextualise it – thus , shifting the focus from their failure to the pain point in question . The sessions lasted longer than what I had expected
b ) It helped me to get internal buy - in to proceed to the next stage . Instead of just
showing the data on the need for AI to my management ( 2 of them were in the employee session ) , I could show them the story around the data points . I am hoping it will help to speed things up .
c ) It was not monotonous – the stories were on different scales of emotions – from fun
to serious , from personal to professional . It helped to break any ice between the participants .
Approach :
I feel storytelling can be easy for all of us as it is a basic aspect of being human . It also did not involve extensive preparation in terms of logistics which will be required for learning launches or require people to come prepared for visualisations . As an alternative , I would have used visualisation to not only “ tell ” the impact of AI , but also “ show ” the impact . However , I feel the barriers of participants to storytelling approach are much lower – therefore , it is better to start with this . The next step would be visualisation ; followed by learning launches ( I might skip mind - maps for this initiative ) .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Challenge :
I work at a small management consulting firm . Our business focus these days is to reduce the cost of delivery of engagements to be competitive with the larger firms . As of now , almost all the offerings are manual ( i.e. the work is based on human - human interactions ) . Our short - term plan is to a ) reduce the cost of serving the clients , b ) to enhance the quality of our offerings . To achieve this , we are planning on using solutions based on Artificial Intelligence ( AI ) . Why did we choose AI ? Our idea is that AI can help us in terms of Streamlining Internal Processes ( such as Human Resources Management ) , Knowledge Creation/ Capture ( to reduce learning curves ) and Project Augmentation ( by collating information quickly ) .
The critical question is which use cases we want to address ? The answer to this question can be gathered by understanding the pain points of our employees and our clients .
Selection :
I wanted to use story - telling as a tool to generate these ideas and define use - cases . We organised some workshops for the target groups to gather and share stories about their pain points . Besides the explicit motivation to gather ideas and to innovate , we have an implicit motivation to create buy - in from the stakeholders on the need for AI . This will help ensure that the future stages go smoothly with collaboration from all involved .
As explained by Mr Carlos White ( Global Leadership Development Director , Mars ) in the video in Module 2 , the storytelling will bring the context to the use cases that we need . It will also help us to formulate possible business models ( and monetisation models ) , instead of just providing us with the use case . This will make the learning launches more powerful .
Application :
I gathered two small groups ( 4 - 5 participants each ) - one of our clients and one of our employees – on different dates . In both sessions , I asked the participants to share a story of what was their biggest pain point during three time periods - during the last week , last month , and last year . The clients were advised not to indulge anything confidential , and focus on generic challenges/ pain points ( as there were other clients in the session , who could be a competitor ) . The only rule was – that it has to be a form of a story – a title , a beginning , the meaty middle part , and should end with a lesson/ call - to - action . I gave all participants 5 minutes to think after explaining the process . Each participant had 2 minutes to share their story ( though some went longer than that ) . After each story , participants and I ( the moderator ) would ask questions from the story - teller about how this pain point could be addressed , and what could have been done differently . Each storyteller had to write a key message / learning on a post - it note for all to see .
The session with clients lasted 48 minutes , while the session with employees lasted over 72 minutes .
Insights :
Storytelling as a tool was useful due to the following three reasons :
a ) It reduced the inhibitions participants had to share their challenges . Instead of just
focusing on the pain point , they could contextualise it – thus , shifting the focus from their failure to the pain point in question . The sessions lasted longer than what I had expected
b ) It helped me to get internal buy - in to proceed to the next stage . Instead of just
showing the data on the need for AI to my management ( 2 of them were in the employee session ) , I could show them the story around the data points . I am hoping it will help to speed things up .
c ) It was not monotonous – the stories were on different scales of emotions – from fun
to serious , from personal to professional . It helped to break any ice between the participants .
Approach :
I feel storytelling can be easy for all of us as it is a basic aspect of being human . It also did not involve extensive preparation in terms of logistics which will be required for learning launches or require people to come prepared for visualisations . As an alternative , I would have used visualisation to not only “ tell ” the impact of AI , but also “ show ” the impact . However , I feel the barriers of participants to storytelling approach are much lower – therefore , it is better to start with this . The next step would be visualisation ; followed by learning launches ( I might skip mind - maps for this initiative ) .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18631 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge Since a couple of months I am involve in a non - profit organization in my town , near to Paris . It is a new organization , which aims to manage a small garden in the neighborhood . I am interested in urban agriculture . It is an important for me to learn how to grow vegetables , and to see how it is possible to leave in town and to eat healthy low cost .
Attending meetings , I discover than more than a small garden to manage , this non - profit organization would be a mean to meet neighbors , to speak together and share knowledge . More than gardening project , it appears to be a way to create social link . In big cities , people usually do not speak to each other : we did not know each other few weeks ago , and now we have to work in team .
For now , we do not have access to the field ( the mayor has decided to do some works before leaving us to garden ) . We have six months to plan our actions . We
meet every 2 weeks . Observing few meetings , I found that some people give their opinion all the time , while some other never speak in front of the group .
One of us has the idea to cultivate a part of the garden together , to share knowledge more efficiently . How to organize ourselves to do so ?
I asked to run the meeting : I choose the Mind Mapping tool to make people define all together the role of a coordinator of the common field .
Selection I was sure that design thinking would be the best way to help people imagine a new service . It ’s an exercise quite hard to do : we do not know each other and we have to imagine a common solution in 1h30 , for a new service in town …
I choose the Mind Mapping because I found in previous meetings that many ideas had been brought up but it was hard for the group to take advantage of all . Mind Mapping was a good way to keep in mind all ideas while people were thinking and talking all together , and at the end , we keep a moment to gather ideas and define how to do to achieve each .
Application First , I asked people to take a paper to draw what they want to find in the garden . I a way , I asked them why they took time to came and be their together .
Then , I ask them to explain their ideas to other , without given their opinion on each other ideas .
When everyone has spoken , I give them 5 more minutes to think about their ideas and ideas of the others . Like that , everyone could think , speak and participate .
After , I asked people to give their best ideas to the group , and allow everyone to enrich every propositions . I took notes on post - it ( one idea per post - it ) .
At the end , I show the result of the debate to the group and we took 10 minutes to organize ideas , gathering propositions that were similar or linked . 3 themes were distinguished . As long as we were , agree on the goal , it was easy to spot responsibilities to people in order to achieve our common vision .
Insight I try for the first time a visualization approach thanks to the MOOC . Sandra Gonzalez ’s demonstration was very interesting . After my small experimentation , I am completely convinced . Drawing and Mind Mapping are powerful tools to make people understand each other and share a common vision . I run meetings in non - profit organization for almost 10 years ; I never succeed to make people agree so fast .
I feel myself more confident in the visualization tools . So I try to use Mind Mapping to take notes during a business meeting last week . Once more , it was very efficient to understand other people ’s approach of the common project . I did not realize during lessons how powerful it could be : Design Thinking tools change my way of working with other people on projects . It is easier to understand how they see our common goal .
Moreover , this experimentation make me realize how much time and energy we are used to lost in project ’s team because of misunderstandings . It was not so clear before , but using visualization I hear a lot things like : “ ah ! I did not understand that when you explain it , but now I see what you want ! ”
Approach I would like to find a way to prepare people ’s mind before meetings . Discussions are richer when people arrive with some ideas to share . I plan to propose some forms in advance of meetings to make people wondering themselves about the meeting subject . Like that , I think design thinking tools may be even more efficient .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge Since a couple of months I am involve in a non - profit organization in my town , near to Paris . It is a new organization , which aims to manage a small garden in the neighborhood . I am interested in urban agriculture . It is an important for me to learn how to grow vegetables , and to see how it is possible to leave in town and to eat healthy low cost .
Attending meetings , I discover than more than a small garden to manage , this non - profit organization would be a mean to meet neighbors , to speak together and share knowledge . More than gardening project , it appears to be a way to create social link . In big cities , people usually do not speak to each other : we did not know each other few weeks ago , and now we have to work in team .
For now , we do not have access to the field ( the mayor has decided to do some works before leaving us to garden ) . We have six months to plan our actions . We
meet every 2 weeks . Observing few meetings , I found that some people give their opinion all the time , while some other never speak in front of the group .
One of us has the idea to cultivate a part of the garden together , to share knowledge more efficiently . How to organize ourselves to do so ?
I asked to run the meeting : I choose the Mind Mapping tool to make people define all together the role of a coordinator of the common field .
Selection I was sure that design thinking would be the best way to help people imagine a new service . It ’s an exercise quite hard to do : we do not know each other and we have to imagine a common solution in 1h30 , for a new service in town …
I choose the Mind Mapping because I found in previous meetings that many ideas had been brought up but it was hard for the group to take advantage of all . Mind Mapping was a good way to keep in mind all ideas while people were thinking and talking all together , and at the end , we keep a moment to gather ideas and define how to do to achieve each .
Application First , I asked people to take a paper to draw what they want to find in the garden . I a way , I asked them why they took time to came and be their together .
Then , I ask them to explain their ideas to other , without given their opinion on each other ideas .
When everyone has spoken , I give them 5 more minutes to think about their ideas and ideas of the others . Like that , everyone could think , speak and participate .
After , I asked people to give their best ideas to the group , and allow everyone to enrich every propositions . I took notes on post - it ( one idea per post - it ) .
At the end , I show the result of the debate to the group and we took 10 minutes to organize ideas , gathering propositions that were similar or linked . 3 themes were distinguished . As long as we were , agree on the goal , it was easy to spot responsibilities to people in order to achieve our common vision .
Insight I try for the first time a visualization approach thanks to the MOOC . Sandra Gonzalez ’s demonstration was very interesting . After my small experimentation , I am completely convinced . Drawing and Mind Mapping are powerful tools to make people understand each other and share a common vision . I run meetings in non - profit organization for almost 10 years ; I never succeed to make people agree so fast .
I feel myself more confident in the visualization tools . So I try to use Mind Mapping to take notes during a business meeting last week . Once more , it was very efficient to understand other people ’s approach of the common project . I did not realize during lessons how powerful it could be : Design Thinking tools change my way of working with other people on projects . It is easier to understand how they see our common goal .
Moreover , this experimentation make me realize how much time and energy we are used to lost in project ’s team because of misunderstandings . It was not so clear before , but using visualization I hear a lot things like : “ ah ! I did not understand that when you explain it , but now I see what you want ! ”
Approach I would like to find a way to prepare people ’s mind before meetings . Discussions are richer when people arrive with some ideas to share . I plan to propose some forms in advance of meetings to make people wondering themselves about the meeting subject . Like that , I think design thinking tools may be even more efficient .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14065 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | You 'll hear stories of design thinking in action , learn more about design thinking tools , consider your own mindset , and think about quick and simple ways to test the innovative solutions design thinking helps to generate .
Course Format
This course will consist of a series of video lectures , discussion opportunities , and a final ( peer - reviewed ) assignment . It is divided into five modules as follows :
1 . Experimentation 2 . Final Assignment
While you 're at it , you might you more .
Next , read a few of your fellow learners ' postings , look for common interests and add friendly comments -- it 's a meet and greet , after all
While you 're at it , you in the menu that appears when you click on your name .
Next , read a few of your fellow learners ' postings , look for common interests and add friendly comments -- it 's a meet and greet , after all
The purpose of this assignment is to provide an opportunity to . This assignment requires selecting one of the tools .
Instructions
This assignment itself contains detailed instructions and we provide an Assignment Rubric to guide the development of your reflection .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: You 'll hear stories of design thinking in action , learn more about design thinking tools , consider your own mindset , and think about quick and simple ways to test the innovative solutions design thinking helps to generate .
Course Format
This course will consist of a series of video lectures , discussion opportunities , and a final ( peer - reviewed ) assignment . It is divided into five modules as follows :
1 . Experimentation 2 . Final Assignment
While you 're at it , you might you more .
Next , read a few of your fellow learners ' postings , look for common interests and add friendly comments -- it 's a meet and greet , after all
While you 're at it , you in the menu that appears when you click on your name .
Next , read a few of your fellow learners ' postings , look for common interests and add friendly comments -- it 's a meet and greet , after all
The purpose of this assignment is to provide an opportunity to . This assignment requires selecting one of the tools .
Instructions
This assignment itself contains detailed instructions and we provide an Assignment Rubric to guide the development of your reflection .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13703 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Challenge
My organization deals with the production of plantain flour . Plantain flour is a staple food , where plantain fruits are dried , grinded into flour and taken as meal . This flour can be used to replace a lot of meals for people with certain ailments and generally anyone interested in having a change of diet . The challenge is finding a way to get the plantain flour packs to the market , not just getting it to the market only but having a high demand from customers . Aside running advertisement , a lot still felt out of place . Majorly , my objective is to capitalize on the health sector by providing plantain flour for people who due to their ailment ( diabetes , hemorrhoids , low immune system and many more ) . This project will require the company ’s resources with a maximum schedule of 2 months to uncover what we need to know about our potential customers and our product .
Tool Selection
Naturally what comes to mind is to understand who my customers are and how my product brings something different and effective to them . My team and I had to engage ourselves with a few customers applying the Learning Launch tool to understand generally what our customers true need in other to work hand in hand to solve this .
Application
Firstly , with the idea of having this alternative product delivered into the hands of people who fall into the category as mentioned , my team and I only had what we know and needed more data as to why our product is fit for distribution . We sought to find out what we do n’t know , by finding out possible places where we can find a good number of customers to interview and test our products . As such was the case , we came up with Health centre ’s , Hospitals , shopping malls and the local market . We decided about 50 potential customers from different background and health conditions be interviewed and given the product to try out . During the interviews , customers basic information like name , Age , Weight , Height , Body Mass Index , Contact Information were taken , we got to find out their day to day schedule , social life and how they maintain their health . Getting this information also came with the opportunity of educating each and everyone of them on the benefits of plantain flour and this caught their interest .
This led to our second learning launch , this led to regrouping and understanding what exactly we were dealing with . At this stage we were clear on what our audience of 50 potential customers needed . We were able to track down the causes of each of their ailments be it natural causes or lifestyle causes ; all this information was sorted out .
Insight
Our assumptions were identified and we went into action to test these assumptions . Basically , we understood from our interaction that most of the potential customers had little or no idea about the importance and usefulness of plantain , while some knew but would rather not go through the stress of having to prepare the plantain flour for themselves . Next thing was to propose the idea of giving out the product for trial and get results in the span of a month . On getting results from our potential customers we took new data and compared to the initial data which we found considerable desired results and customer satisfaction with our products . Some customers expressed concerns over some benefits which
were n’t achieved ( like possible weight loss ) during testing period and a few others but the team took these concerns and will look over them with possible solutions incorporated into future launch design processes .
Approach
The learning launch proved to be the appropriate tool , my team and I need to sit and look into the insights gained and find possible solutions to future launch designs which should then have taken into consideration the insights gained , what progress we were able to achieve and give a solution in order to prepare our product for mass production and distribution .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Challenge
My organization deals with the production of plantain flour . Plantain flour is a staple food , where plantain fruits are dried , grinded into flour and taken as meal . This flour can be used to replace a lot of meals for people with certain ailments and generally anyone interested in having a change of diet . The challenge is finding a way to get the plantain flour packs to the market , not just getting it to the market only but having a high demand from customers . Aside running advertisement , a lot still felt out of place . Majorly , my objective is to capitalize on the health sector by providing plantain flour for people who due to their ailment ( diabetes , hemorrhoids , low immune system and many more ) . This project will require the company ’s resources with a maximum schedule of 2 months to uncover what we need to know about our potential customers and our product .
Tool Selection
Naturally what comes to mind is to understand who my customers are and how my product brings something different and effective to them . My team and I had to engage ourselves with a few customers applying the Learning Launch tool to understand generally what our customers true need in other to work hand in hand to solve this .
Application
Firstly , with the idea of having this alternative product delivered into the hands of people who fall into the category as mentioned , my team and I only had what we know and needed more data as to why our product is fit for distribution . We sought to find out what we do n’t know , by finding out possible places where we can find a good number of customers to interview and test our products . As such was the case , we came up with Health centre ’s , Hospitals , shopping malls and the local market . We decided about 50 potential customers from different background and health conditions be interviewed and given the product to try out . During the interviews , customers basic information like name , Age , Weight , Height , Body Mass Index , Contact Information were taken , we got to find out their day to day schedule , social life and how they maintain their health . Getting this information also came with the opportunity of educating each and everyone of them on the benefits of plantain flour and this caught their interest .
This led to our second learning launch , this led to regrouping and understanding what exactly we were dealing with . At this stage we were clear on what our audience of 50 potential customers needed . We were able to track down the causes of each of their ailments be it natural causes or lifestyle causes ; all this information was sorted out .
Insight
Our assumptions were identified and we went into action to test these assumptions . Basically , we understood from our interaction that most of the potential customers had little or no idea about the importance and usefulness of plantain , while some knew but would rather not go through the stress of having to prepare the plantain flour for themselves . Next thing was to propose the idea of giving out the product for trial and get results in the span of a month . On getting results from our potential customers we took new data and compared to the initial data which we found considerable desired results and customer satisfaction with our products . Some customers expressed concerns over some benefits which
were n’t achieved ( like possible weight loss ) during testing period and a few others but the team took these concerns and will look over them with possible solutions incorporated into future launch design processes .
Approach
The learning launch proved to be the appropriate tool , my team and I need to sit and look into the insights gained and find possible solutions to future launch designs which should then have taken into consideration the insights gained , what progress we were able to achieve and give a solution in order to prepare our product for mass production and distribution .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10761 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge :
Me and my friend was looking to start an online business . We both are Indians and we are studying master
program in Moscow , totally new city for us . We are quite unaware of people acceptance and behavior here .
It just 8 months we had spend here . We have an idea and product to launch but how to launch and what
change required according to local people choice is all confusion about . We many times ask people , but all
this actually question our product itself .
Selection :
This MOOC course was a part of our curriculum , fortunately when we both are confused about our product
framing that time only , I was attending this course . To be honest I just want to give a try to this tool . I
convinced my friend to quickly experiment our product with learning launch .
Application :
To lookout the results of our experiment , we first required our products here in Moscow from India . Within
week we able to arrange and then start making whole process of exterior looking of our product its
packaging and its initial feel concept . We want to give our customer the smell of Indian art by this product .
As this thing is not that easy as it sounds our product is all about art in simplicity . We focused on our
product initial look and start making different concepts to frame our product . Our first launch was just to
see the initial reaction of customer after looking to our products . We show different products to different
people in different places and capture all their motions to see after reaction .
In our second launch we want to project different price of our product with different outlook . Here we are
mostly looking the feeling of our customer . We want to know what matter most in our product but not by
there words but by there way of accepting . We want to deep analysis our product value in Russian Market .
Insight :
By applying the learning launch tool , we identified our concepts and designed launches to test these
assumptions . We try to the anticipated results , expecting to find that a more artistic approach would increase
our product value , and that key customer would be fairly attractive to the new product . Our actual results
were slightly different from what we anticipated : while me and my friend was open to the artified our
product , whereas customers are mostly admiring the simplicity of the product . Moving forward , we will
review this insight and incorporate it into future launch designs . The ongoing incorporation of insight is
particularly important at this stage , as launches come before a full rollout in the design thinking timeline .
Approach :
Me and my friend has already gone through several design thinking tools and are at this stage in the timeline ,
the learning launch is the appropriate tool . As previously mentioned , we needs to review the insight gained
from our first two launches and incorporate this insight into future launch designs . Future launch designs
should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .
After this learning launch we found relatively better options for our product with understanding of our
customer behavior , at least for Moscow .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge :
Me and my friend was looking to start an online business . We both are Indians and we are studying master
program in Moscow , totally new city for us . We are quite unaware of people acceptance and behavior here .
It just 8 months we had spend here . We have an idea and product to launch but how to launch and what
change required according to local people choice is all confusion about . We many times ask people , but all
this actually question our product itself .
Selection :
This MOOC course was a part of our curriculum , fortunately when we both are confused about our product
framing that time only , I was attending this course . To be honest I just want to give a try to this tool . I
convinced my friend to quickly experiment our product with learning launch .
Application :
To lookout the results of our experiment , we first required our products here in Moscow from India . Within
week we able to arrange and then start making whole process of exterior looking of our product its
packaging and its initial feel concept . We want to give our customer the smell of Indian art by this product .
As this thing is not that easy as it sounds our product is all about art in simplicity . We focused on our
product initial look and start making different concepts to frame our product . Our first launch was just to
see the initial reaction of customer after looking to our products . We show different products to different
people in different places and capture all their motions to see after reaction .
In our second launch we want to project different price of our product with different outlook . Here we are
mostly looking the feeling of our customer . We want to know what matter most in our product but not by
there words but by there way of accepting . We want to deep analysis our product value in Russian Market .
Insight :
By applying the learning launch tool , we identified our concepts and designed launches to test these
assumptions . We try to the anticipated results , expecting to find that a more artistic approach would increase
our product value , and that key customer would be fairly attractive to the new product . Our actual results
were slightly different from what we anticipated : while me and my friend was open to the artified our
product , whereas customers are mostly admiring the simplicity of the product . Moving forward , we will
review this insight and incorporate it into future launch designs . The ongoing incorporation of insight is
particularly important at this stage , as launches come before a full rollout in the design thinking timeline .
Approach :
Me and my friend has already gone through several design thinking tools and are at this stage in the timeline ,
the learning launch is the appropriate tool . As previously mentioned , we needs to review the insight gained
from our first two launches and incorporate this insight into future launch designs . Future launch designs
should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .
After this learning launch we found relatively better options for our product with understanding of our
customer behavior , at least for Moscow .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9128 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Q : Challenge : Describe your challenge , including all relevant information .
Ans : Visualization of the data , that is in diversity , heterogeneity ( structured , semi-
structured , and unstructured ) and big in a volume or quantity , is a big problem . Speed is
also another factor in big data visualization but cloud computing and advanced
graphical user interface can manage the scalability of the big data .
There are some challenges in big data visualization which is represented as “ 4V ’s ” ,
which is given below :
1 . Volume : High volume of datasets are enable to derive meaning
2 . Variety : Methods should be developed to combine different data sources as
needed .
3 . Velocity : Businesses should replace the batch processing with real - time stream
processing .
4 . Value : The Methods should be create business value by gaining insights from
big data
Q : Selection : In your own words , briefly describe the tool you selected ( e.g. , what it
is and why you selected it for your challenge -- including any appropriate video
lecture references ) .
Ans : Data visualization means to represent the data in some systematic forms or it is
about the explanation / description of the data by using images . It includes some kind of
attributes and variables that can be used for the unit of information . Visualization based
data discovery methods allow businessmen ’s to desperate data sources for an analytical
views . Some advance analytics can be integrated in the creation of interactive and
animated graphics on electronic devices such as computers , laptops . Mobiles , tablets ,
etc
Reference Video Link : https://www.youtube.com/watch?v=FZSpUfsoezY
Q : Application : Describe how you applied the tool you selected to your challenge
( e.g. , what you did and how the tool was applied effectively or ineffectively ) .
Ans : In big data applications , it is difficult to conduct data visualization because of the
high volume and dimension of the data . Mostly big data visualization has poor
performance in scalability , functionalities and response time . There are some solutions
to overcome the challenges and problems about data visualization are given below :
1 . One possible solution is the hardware on which you can save your big data to
put into the memory e.g. you can write your data on a notebook and then read
that material slowly and visualize it
2 . Having good expertise in order to understand the data e.g. if data is transfer in
your mother language then it is easy and quick to understand for you
3 . Data should be clean and understandable for visualization
4 . Data should be display in meaningful result for visualization effectively
5 . Another thing to visualize the data is to remove outliers from the data and create
separate charts for outliers
Q : Insight : Describe the insight you gained from applying the tool you selected to
your challenge ( e.g. , how an insight affected your thinking about the challenge and
about design thinking more broadly ) .
Ans : Visualizations can be static or dynamic . Interactive visualizations often lead to
discovery and do a better job than static data tools . Interactive visualizations can help
gain great insight from big data . Interactive brushing and linking between visualization
approaches and networks or Web - based tools can facilitate the scientific process . Web-
based visualization helps get dynamic data timely and keep visualizations up to date .
Q : Approach : Describe what you might do differently next time -- applying the
same tool you selected or a different one -- and the reason(s ) why
Ans : The tool which I will be used next time is the mind mapping because it represents
the ideas that are linked to a central idea and to each other . Mind mapping are used to
generate visualization , structure and categorize the ideas to look for patterns and
insights that provide designing criteria . We do this by presenting our idea and by survey
in order to ask from the people about the themes and patterns to emerge . Mind mapping
needs team spot for success .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Q : Challenge : Describe your challenge , including all relevant information .
Ans : Visualization of the data , that is in diversity , heterogeneity ( structured , semi-
structured , and unstructured ) and big in a volume or quantity , is a big problem . Speed is
also another factor in big data visualization but cloud computing and advanced
graphical user interface can manage the scalability of the big data .
There are some challenges in big data visualization which is represented as “ 4V ’s ” ,
which is given below :
1 . Volume : High volume of datasets are enable to derive meaning
2 . Variety : Methods should be developed to combine different data sources as
needed .
3 . Velocity : Businesses should replace the batch processing with real - time stream
processing .
4 . Value : The Methods should be create business value by gaining insights from
big data
Q : Selection : In your own words , briefly describe the tool you selected ( e.g. , what it
is and why you selected it for your challenge -- including any appropriate video
lecture references ) .
Ans : Data visualization means to represent the data in some systematic forms or it is
about the explanation / description of the data by using images . It includes some kind of
attributes and variables that can be used for the unit of information . Visualization based
data discovery methods allow businessmen ’s to desperate data sources for an analytical
views . Some advance analytics can be integrated in the creation of interactive and
animated graphics on electronic devices such as computers , laptops . Mobiles , tablets ,
etc
Reference Video Link : https://www.youtube.com/watch?v=FZSpUfsoezY
Q : Application : Describe how you applied the tool you selected to your challenge
( e.g. , what you did and how the tool was applied effectively or ineffectively ) .
Ans : In big data applications , it is difficult to conduct data visualization because of the
high volume and dimension of the data . Mostly big data visualization has poor
performance in scalability , functionalities and response time . There are some solutions
to overcome the challenges and problems about data visualization are given below :
1 . One possible solution is the hardware on which you can save your big data to
put into the memory e.g. you can write your data on a notebook and then read
that material slowly and visualize it
2 . Having good expertise in order to understand the data e.g. if data is transfer in
your mother language then it is easy and quick to understand for you
3 . Data should be clean and understandable for visualization
4 . Data should be display in meaningful result for visualization effectively
5 . Another thing to visualize the data is to remove outliers from the data and create
separate charts for outliers
Q : Insight : Describe the insight you gained from applying the tool you selected to
your challenge ( e.g. , how an insight affected your thinking about the challenge and
about design thinking more broadly ) .
Ans : Visualizations can be static or dynamic . Interactive visualizations often lead to
discovery and do a better job than static data tools . Interactive visualizations can help
gain great insight from big data . Interactive brushing and linking between visualization
approaches and networks or Web - based tools can facilitate the scientific process . Web-
based visualization helps get dynamic data timely and keep visualizations up to date .
Q : Approach : Describe what you might do differently next time -- applying the
same tool you selected or a different one -- and the reason(s ) why
Ans : The tool which I will be used next time is the mind mapping because it represents
the ideas that are linked to a central idea and to each other . Mind mapping are used to
generate visualization , structure and categorize the ideas to look for patterns and
insights that provide designing criteria . We do this by presenting our idea and by survey
in order to ask from the people about the themes and patterns to emerge . Mind mapping
needs team spot for success .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21872 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | University of Virginia- Design thinking for innovation
The Story Telling Tool
Challenge and Selection
Storytelling is a powerful human - centered tool that helps users to understand their problems , thus making products and services appear more user - friendly or even accessible to persons who are most in need . I volunteer with “ special needs Programs ” in schools which are catered to students who may be differently abled i.e. autistic students , visually and auditory impaired students etc . In my country Guyana there are very few programs catered to such students and these are the students who suffer the most in the classroom as teachers may not understand how to cater to their specific needs especially when the classroom is already overcrowded . Through my volunteer work I spend a lot of time with teachers trying to find ways to inspire them to somehow improve the circumstances within the classroom for the sake of their “ special learners ” . With the teachers I share stories where other teachers explored various teaching methods and were successful in helping special students to grasp key learning concepts that were once seemingly impossible with previous methods . The teachers ’ feedback was used alongside the context of my story to determine their goals and interests . This information is then strategically used to discover new techniques that helps teachers cater their lesson plans to include “ the special learners ” .
Application – A story about using story telling .
When I started university I noticed that there were quite a few “ special students ” that were determined and passionate about learning but unfortunately , the university did not have the facilities to truly cater to their needs . That ’s when I realize that something needed to be done . It ’s not fair for them to get this far in their educational journey for them to be failed by an archaic educational system . I decided to meet with the various heads of department to try to find a way to help these students . I started by telling them successful stories about how I previously helped teachers to cater their curriculum to be inclusive of special students .
Through the successful use of the storytelling tool it made them realize that learning difficulties are very much present at the university level and that more needs to be done to assist these students . I told a story about a visually impaired communications major student who needed assistance getting from classroom to classroom . Due to his disability he often found it difficult to locate lecture halls and as a result got to class late and was at a complete lost during the class session . I soon realized that this was a problem affecting all of the visually impaired student after speaking with them at the dining hall . They were so discouraged and demotivated because they were n’t getting the assistance they needed that many of them were contemplating dropping out because it all seemed too impossible .
Insight and Approach
Now it was time for me to open up about my personal experiences on the matter . One day at the dining hall I meet with a few of these students and bought them coffee . I told them stories about family members of mine that had similar disabilities . One such inspiring example is my mother . She has an auditory impairment but is still a successful entrepreneur who is loved by everyone in her community . She did n’t let an impairment stop her from achieving her dreams and being successful . I told them how opening a business seemed impossible to her due to her disability . My mother was able to work through so much self - doubt and rejection and was able to prove herself in a competitive market . This story inspired them and helped them to realize that there are many people just like them who have struggled and were able to come out victorious . This inspiration gave them the motivation to continue attending classes and last Fall one of them was able to graduate with their associates degree .
University of Virginia- Design thinking for innovation
The Story Telling Tool
I used this story to explain the problem to the University ’s Academic Board at a meeting and this made a major impact on the faculty and the board members . New policies on disability services and support are being implemented on campus and professors are being trained to deal with the “ special learners ” in their classrooms . Making me realize that a relatable story was a good way to help others understand a very common problem within our environment .
This course was very beneficial to me since it helped me to think outside the box by looking at creative tools of problem - solving . One such tool being the story telling tool . This is a tool we use every day and sometimes without even realizing it hence this course helped me to see this tool in a whole new way . Now I can adequately prepare for presentations and think of stories that can help me to convey to my audience the problem at hand and how we can begin to resolve them .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: University of Virginia- Design thinking for innovation
The Story Telling Tool
Challenge and Selection
Storytelling is a powerful human - centered tool that helps users to understand their problems , thus making products and services appear more user - friendly or even accessible to persons who are most in need . I volunteer with “ special needs Programs ” in schools which are catered to students who may be differently abled i.e. autistic students , visually and auditory impaired students etc . In my country Guyana there are very few programs catered to such students and these are the students who suffer the most in the classroom as teachers may not understand how to cater to their specific needs especially when the classroom is already overcrowded . Through my volunteer work I spend a lot of time with teachers trying to find ways to inspire them to somehow improve the circumstances within the classroom for the sake of their “ special learners ” . With the teachers I share stories where other teachers explored various teaching methods and were successful in helping special students to grasp key learning concepts that were once seemingly impossible with previous methods . The teachers ’ feedback was used alongside the context of my story to determine their goals and interests . This information is then strategically used to discover new techniques that helps teachers cater their lesson plans to include “ the special learners ” .
Application – A story about using story telling .
When I started university I noticed that there were quite a few “ special students ” that were determined and passionate about learning but unfortunately , the university did not have the facilities to truly cater to their needs . That ’s when I realize that something needed to be done . It ’s not fair for them to get this far in their educational journey for them to be failed by an archaic educational system . I decided to meet with the various heads of department to try to find a way to help these students . I started by telling them successful stories about how I previously helped teachers to cater their curriculum to be inclusive of special students .
Through the successful use of the storytelling tool it made them realize that learning difficulties are very much present at the university level and that more needs to be done to assist these students . I told a story about a visually impaired communications major student who needed assistance getting from classroom to classroom . Due to his disability he often found it difficult to locate lecture halls and as a result got to class late and was at a complete lost during the class session . I soon realized that this was a problem affecting all of the visually impaired student after speaking with them at the dining hall . They were so discouraged and demotivated because they were n’t getting the assistance they needed that many of them were contemplating dropping out because it all seemed too impossible .
Insight and Approach
Now it was time for me to open up about my personal experiences on the matter . One day at the dining hall I meet with a few of these students and bought them coffee . I told them stories about family members of mine that had similar disabilities . One such inspiring example is my mother . She has an auditory impairment but is still a successful entrepreneur who is loved by everyone in her community . She did n’t let an impairment stop her from achieving her dreams and being successful . I told them how opening a business seemed impossible to her due to her disability . My mother was able to work through so much self - doubt and rejection and was able to prove herself in a competitive market . This story inspired them and helped them to realize that there are many people just like them who have struggled and were able to come out victorious . This inspiration gave them the motivation to continue attending classes and last Fall one of them was able to graduate with their associates degree .
University of Virginia- Design thinking for innovation
The Story Telling Tool
I used this story to explain the problem to the University ’s Academic Board at a meeting and this made a major impact on the faculty and the board members . New policies on disability services and support are being implemented on campus and professors are being trained to deal with the “ special learners ” in their classrooms . Making me realize that a relatable story was a good way to help others understand a very common problem within our environment .
This course was very beneficial to me since it helped me to think outside the box by looking at creative tools of problem - solving . One such tool being the story telling tool . This is a tool we use every day and sometimes without even realizing it hence this course helped me to see this tool in a whole new way . Now I can adequately prepare for presentations and think of stories that can help me to convey to my audience the problem at hand and how we can begin to resolve them .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21440 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Challenge : This year in April - May I had been interning in an organization based in Dubai . This organization is the largest vendor for Document Management System Software in UAE and GCC region .
The organization had been doing well with its organic growth strategy and they were following traditional sales funnel for generation of leads till the sale of product .
However , from the past few months their growth had been slowed down both in terms of units and revenue . It was not due to slow down in the industry , as their competitors were doing pretty well and as per research by external agencies demand for DMS software was anticipated to increase in the coming years .
I had been assigned task to carry out market research to find out the causes behind the slow growth . I did secondary research to analyse the industry nature and competitor analysis to identify the potential causes behind our declining growth .
I found out that , while traditional marketing and sales tactics had been good for us till now , we were lacking behind our competitors in terms of digital marketing . We did not had any formal digital marketing programme , while our competitors had started aggressive digital marketing campaigns .
So , I recommended to the company to launch a digital marketing campaign to generate better leads through both Paid and Organic channels .
Selection & Application : Upon my recommendation , company permitted me to design a new Email Marketing campaign for them . The task for Paid Campaign and SEO was assigned to external agency .
I converged my entire focus to Email Campaign and designed several prototypes for new Email campaign of the company . After preparation it was time for Learning Launch .
Learning Launch is about testing our idea / prototype in real marketplace . It gives us valuable insights on the strengths and weaknesses of our idea and provide opportunity to modify it according to the feedback we received .
First , we tested by sending mails to our existing clients . The purpose for these mails was cross selling of add on services but real intention was to gain insights on the mail campaign . We evaluated the results and finally arrived on the decision to keep four types of mail formats and graphics with us , which we will be further using for our large scale Email campaigns .
Of course , was formal campaign launch after this was a hit and we were able to generate 25 % more leads through Email campaigns . And the most important thing these leads were of much better quality than the leads generated through our organic channels .
Insight : Using Learning Launch tool helped me to identify the importance of prototyping and quick testing in any business strategy . It helps us to test our product / service in the learned environment to identify their weaknesses and strengths and consequently update the design according to the feedback and problems faced .
We used this tool to update our Email texts and graphics and gained immense knowledge on imbedding right kind of links in our mails before the formal launch on large scale .
This gave us idea to use the same strategy / tool for our other Marketing campaigns as well and as a result after two months company decided to pull back all the digital marketing campaigns by deploying inhouse team .
Approach : If got chance from next time in addition to Learning Launch , I would like to add one more tool Mind Mapping to our digital marketing campaigns . Mind Mapping tool can help to identify the patterns and insights from the data during our initial research phase and help us to understand the needs and requirements of our potential customers in a better way . This could further help us to optimize our campaigns and reach to better targeted audience .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Challenge : This year in April - May I had been interning in an organization based in Dubai . This organization is the largest vendor for Document Management System Software in UAE and GCC region .
The organization had been doing well with its organic growth strategy and they were following traditional sales funnel for generation of leads till the sale of product .
However , from the past few months their growth had been slowed down both in terms of units and revenue . It was not due to slow down in the industry , as their competitors were doing pretty well and as per research by external agencies demand for DMS software was anticipated to increase in the coming years .
I had been assigned task to carry out market research to find out the causes behind the slow growth . I did secondary research to analyse the industry nature and competitor analysis to identify the potential causes behind our declining growth .
I found out that , while traditional marketing and sales tactics had been good for us till now , we were lacking behind our competitors in terms of digital marketing . We did not had any formal digital marketing programme , while our competitors had started aggressive digital marketing campaigns .
So , I recommended to the company to launch a digital marketing campaign to generate better leads through both Paid and Organic channels .
Selection & Application : Upon my recommendation , company permitted me to design a new Email Marketing campaign for them . The task for Paid Campaign and SEO was assigned to external agency .
I converged my entire focus to Email Campaign and designed several prototypes for new Email campaign of the company . After preparation it was time for Learning Launch .
Learning Launch is about testing our idea / prototype in real marketplace . It gives us valuable insights on the strengths and weaknesses of our idea and provide opportunity to modify it according to the feedback we received .
First , we tested by sending mails to our existing clients . The purpose for these mails was cross selling of add on services but real intention was to gain insights on the mail campaign . We evaluated the results and finally arrived on the decision to keep four types of mail formats and graphics with us , which we will be further using for our large scale Email campaigns .
Of course , was formal campaign launch after this was a hit and we were able to generate 25 % more leads through Email campaigns . And the most important thing these leads were of much better quality than the leads generated through our organic channels .
Insight : Using Learning Launch tool helped me to identify the importance of prototyping and quick testing in any business strategy . It helps us to test our product / service in the learned environment to identify their weaknesses and strengths and consequently update the design according to the feedback and problems faced .
We used this tool to update our Email texts and graphics and gained immense knowledge on imbedding right kind of links in our mails before the formal launch on large scale .
This gave us idea to use the same strategy / tool for our other Marketing campaigns as well and as a result after two months company decided to pull back all the digital marketing campaigns by deploying inhouse team .
Approach : If got chance from next time in addition to Learning Launch , I would like to add one more tool Mind Mapping to our digital marketing campaigns . Mind Mapping tool can help to identify the patterns and insights from the data during our initial research phase and help us to understand the needs and requirements of our potential customers in a better way . This could further help us to optimize our campaigns and reach to better targeted audience .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13347 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind Mapping
Challenge Working for an electricity company with 8 million customers our engineering team handles a number of critical projects to reduce distribution network risk and improve performance . We are measured by the number of customer interruptions and customer minutes lost per day , week and year . In a team of 12 we have 26 ongoing projects between us of varying lengths , budget and scope . All projects are funded either by the innovation budget or by the capital budget but the intention of every project is to improve the network performance and the service supplied to customers . We utilize LiDAR ( Light Detection and Ranging ) technology to map and monitor the electricity network from a light aircraft and construct work plans based on the findings and measurements takes . It has recently been highlighted to us however that we have not yet utilized the benefits of satellite imagery freely available to us through the European Space Agency ( ESA ) initiative called Copernicus that can be downloaded every two days approximately , depending on the orbit time of the satellite . We have vast amounts of data stored in several applications . NetMap contains network specific information and maps , PowerON contains live network data and SAP contains all network specific data . As a team we want to develop some ideas of how we can tap into the potential satellite imagery offers , to the benefit of the network and our customers . Selection Mind - mapping helps organise the mass of information we have collected and draw insights from it about the qualities of the innovations we need . These design criteria are then used to generate ideas in the next stage . Mind - mapping is intuitive , creative , visual and engaging . Through mind mapping we extract meaning from data in a way that lets patterns and insights emerge , patterns and insights we might otherwise have missed as we sorted through the data to generate a report . Mind mapping builds a current mind about current reality and thus decreases people ’s allegiance to the solutions they had going into the project . The challenges faced after gathering data in the ‘ What is ? ’ stage are processing all this information , using it to generate better ideas and aligning the organisation around the ideas we choose to advance . Application To apply mind mapping we first had to determine which network assets can be seen from satellites and which were simply too small to identify . We also had to look at what could potentially affect network assets which could be seen from space . At present the best resolution we can get from freely available satellite imagery is from Sentinel-2 . This is one of several families of satellites which have been launched by the ESA and imagery can be viewed using SNAP which is a software package available from the ESA . We gathered our thoughts on a whiteboard drawing , first looking at assets and then looking at anything that can affect assets . The idea that there are no wrong answers was stressed to ensure the picture was broad and all possibilities were considered . The map of potential assets that can be viewed from space included
ground - mounted transformers , pole transformers , primary substations , grid substations , towers , poles , cable pits , link boxes and cables . While not all assets are at present visible to satellites , the entire list was considered as technology is advancing rapidly and some items may be revisited in the future . We then compiled a map of anything that could affect the networks assets such as trees that can fall on electricity cables , climbable trees , buildings in close proximity to the network , machinery or storage items in close proximity , gas leaks , fire and weather conditions including wind and floods . Insight Through the application of mind mapping and studying data and trends we were able to narrow down our focus initially to specific areas where we are having reoccurring issues on the electricity network and we believe satellite imagery can bring strong benefits . Data analysis has shown that approximately 30 % of faults on the network are tree related and identifying where these high risk trees are before they fall on , or interfere with the network has long been a challenge for the team . Photosynthesising trees emit infrared light which is visible to satellites and dead trees which are the most likely to fall in high winds are visible to imagery as they are not photosynthesising . Closely following trees in second was faults caused by wear and tear with 25 % . We can potentially see several assets with satellite imagery so there are options there to investigate further to determine the potential and maximise benefits . Approach Revisiting the task again , i believe i would adopt an ever broader approach . We are all aware of rising sea levels and the effects of global warming . There are approximately 50,000 cable pits underground in London at varying heights above sea level . A rise in sea levels of even 1 meter could cause catastrophic effects to the electricity supply in London . Post storm movement of assets such as towers or poles could potentially be monitored using satellite imagery . I believe that revisiting the same challenge and including a more diverse group , not just engineers , might tease out more potential ideas and ways which we can research and investigate further . As David Kelley , founder of IDEO once said , “ When I want to do something analytical , I make a list , when I ’m trying to do something creative , I make a mind - map . ”
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind Mapping
Challenge Working for an electricity company with 8 million customers our engineering team handles a number of critical projects to reduce distribution network risk and improve performance . We are measured by the number of customer interruptions and customer minutes lost per day , week and year . In a team of 12 we have 26 ongoing projects between us of varying lengths , budget and scope . All projects are funded either by the innovation budget or by the capital budget but the intention of every project is to improve the network performance and the service supplied to customers . We utilize LiDAR ( Light Detection and Ranging ) technology to map and monitor the electricity network from a light aircraft and construct work plans based on the findings and measurements takes . It has recently been highlighted to us however that we have not yet utilized the benefits of satellite imagery freely available to us through the European Space Agency ( ESA ) initiative called Copernicus that can be downloaded every two days approximately , depending on the orbit time of the satellite . We have vast amounts of data stored in several applications . NetMap contains network specific information and maps , PowerON contains live network data and SAP contains all network specific data . As a team we want to develop some ideas of how we can tap into the potential satellite imagery offers , to the benefit of the network and our customers . Selection Mind - mapping helps organise the mass of information we have collected and draw insights from it about the qualities of the innovations we need . These design criteria are then used to generate ideas in the next stage . Mind - mapping is intuitive , creative , visual and engaging . Through mind mapping we extract meaning from data in a way that lets patterns and insights emerge , patterns and insights we might otherwise have missed as we sorted through the data to generate a report . Mind mapping builds a current mind about current reality and thus decreases people ’s allegiance to the solutions they had going into the project . The challenges faced after gathering data in the ‘ What is ? ’ stage are processing all this information , using it to generate better ideas and aligning the organisation around the ideas we choose to advance . Application To apply mind mapping we first had to determine which network assets can be seen from satellites and which were simply too small to identify . We also had to look at what could potentially affect network assets which could be seen from space . At present the best resolution we can get from freely available satellite imagery is from Sentinel-2 . This is one of several families of satellites which have been launched by the ESA and imagery can be viewed using SNAP which is a software package available from the ESA . We gathered our thoughts on a whiteboard drawing , first looking at assets and then looking at anything that can affect assets . The idea that there are no wrong answers was stressed to ensure the picture was broad and all possibilities were considered . The map of potential assets that can be viewed from space included
ground - mounted transformers , pole transformers , primary substations , grid substations , towers , poles , cable pits , link boxes and cables . While not all assets are at present visible to satellites , the entire list was considered as technology is advancing rapidly and some items may be revisited in the future . We then compiled a map of anything that could affect the networks assets such as trees that can fall on electricity cables , climbable trees , buildings in close proximity to the network , machinery or storage items in close proximity , gas leaks , fire and weather conditions including wind and floods . Insight Through the application of mind mapping and studying data and trends we were able to narrow down our focus initially to specific areas where we are having reoccurring issues on the electricity network and we believe satellite imagery can bring strong benefits . Data analysis has shown that approximately 30 % of faults on the network are tree related and identifying where these high risk trees are before they fall on , or interfere with the network has long been a challenge for the team . Photosynthesising trees emit infrared light which is visible to satellites and dead trees which are the most likely to fall in high winds are visible to imagery as they are not photosynthesising . Closely following trees in second was faults caused by wear and tear with 25 % . We can potentially see several assets with satellite imagery so there are options there to investigate further to determine the potential and maximise benefits . Approach Revisiting the task again , i believe i would adopt an ever broader approach . We are all aware of rising sea levels and the effects of global warming . There are approximately 50,000 cable pits underground in London at varying heights above sea level . A rise in sea levels of even 1 meter could cause catastrophic effects to the electricity supply in London . Post storm movement of assets such as towers or poles could potentially be monitored using satellite imagery . I believe that revisiting the same challenge and including a more diverse group , not just engineers , might tease out more potential ideas and ways which we can research and investigate further . As David Kelley , founder of IDEO once said , “ When I want to do something analytical , I make a list , when I ’m trying to do something creative , I make a mind - map . ”
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12757 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | DESIGN THINKING 16 APRIL 2017
LEARNING LAUNCHES
CHALLENGE South African society is an extremely diverse collection of people with a colourful history marred with stories of oppression . The social status quo in South Africa is one with the potential of people either standing alongside each other to build the”Rainbow Nation ” that Nelson Mandela dreamt about OR one where the ruling party ’s rhetoric polarises society into an “ us and them ” solution which will lead to South Africa joining the list of failed independent African states left impoverished , not only economically , but morally where people do not communicate openly , share ideas easily and develop separately , much like in the Apartheid years .
SELECTION After a visualisation exercise , I managed to get a few stakeholders interested which led to a very successful storytelling session which set us up for a series of Learning Launches . These Learning Launches had to be planned quickly and extremely cost effective as the entire project would eventually rely on corporate sponsorships and was , at the time financed personally . 3 phases were planned ...
APPLICATION Phase I of our Learning Launches relied on social media as a dipstick measure – we used my personal Instagram and Facebook accounts to post images of outdoor barbeque situations and meals being prepared by me every day of the week for a period of 3 months ( insight i ) Phase II involved physical events where we invited friends over to participate in the already tested social media barbeque posts and share their experiences ( insight ii ) In Phase III we took the events one step closer towards the planned final project and invited an expert in a field , 3 other guests worked in . We documented the interaction between everyone present at the event ( insight iii )
INSIGHTS Insights from our 3 - Phased Learning Launches lead to a serious decision making workshop which will happen in the next couple of weeks and involve all stakeholders and potential sponsors .
Insight i : Organic Instagram following grew with 200 % in 12 weeks and international influencer interaction ( likes & comments ) grew with 1 000 % Insight ii : Social interaction grew even more and 70 % of users started to ask to be invited to these events or wanted to know how they could get involved . Insight iii : The interaction with the key “ speaker / guest ” was as expected – A group of people from the same industry immediately bunched around the expert and spent the entire span of the event discussing their industry , issues and solutions they experienced every day .
APPROACH The positive feedback from these Learning Launches affirmed that South Africans from all walks of life share the culture of getting together socially , cooking a meal on an open fire and having serious , uplifting and sometimes inspiring conversations . Whether it ’s a Braai , Chesa Nyama or a normal barbeque , ideas will be shared and the future of ` nelson Mandela ’s Rainbow Nation may just look a little brighter with brothers and sisters sharing something as normal and common as a meal .
I will feed back on our general meeting in May . Exciting stuff is in the making .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: DESIGN THINKING 16 APRIL 2017
LEARNING LAUNCHES
CHALLENGE South African society is an extremely diverse collection of people with a colourful history marred with stories of oppression . The social status quo in South Africa is one with the potential of people either standing alongside each other to build the”Rainbow Nation ” that Nelson Mandela dreamt about OR one where the ruling party ’s rhetoric polarises society into an “ us and them ” solution which will lead to South Africa joining the list of failed independent African states left impoverished , not only economically , but morally where people do not communicate openly , share ideas easily and develop separately , much like in the Apartheid years .
SELECTION After a visualisation exercise , I managed to get a few stakeholders interested which led to a very successful storytelling session which set us up for a series of Learning Launches . These Learning Launches had to be planned quickly and extremely cost effective as the entire project would eventually rely on corporate sponsorships and was , at the time financed personally . 3 phases were planned ...
APPLICATION Phase I of our Learning Launches relied on social media as a dipstick measure – we used my personal Instagram and Facebook accounts to post images of outdoor barbeque situations and meals being prepared by me every day of the week for a period of 3 months ( insight i ) Phase II involved physical events where we invited friends over to participate in the already tested social media barbeque posts and share their experiences ( insight ii ) In Phase III we took the events one step closer towards the planned final project and invited an expert in a field , 3 other guests worked in . We documented the interaction between everyone present at the event ( insight iii )
INSIGHTS Insights from our 3 - Phased Learning Launches lead to a serious decision making workshop which will happen in the next couple of weeks and involve all stakeholders and potential sponsors .
Insight i : Organic Instagram following grew with 200 % in 12 weeks and international influencer interaction ( likes & comments ) grew with 1 000 % Insight ii : Social interaction grew even more and 70 % of users started to ask to be invited to these events or wanted to know how they could get involved . Insight iii : The interaction with the key “ speaker / guest ” was as expected – A group of people from the same industry immediately bunched around the expert and spent the entire span of the event discussing their industry , issues and solutions they experienced every day .
APPROACH The positive feedback from these Learning Launches affirmed that South Africans from all walks of life share the culture of getting together socially , cooking a meal on an open fire and having serious , uplifting and sometimes inspiring conversations . Whether it ’s a Braai , Chesa Nyama or a normal barbeque , ideas will be shared and the future of ` nelson Mandela ’s Rainbow Nation may just look a little brighter with brothers and sisters sharing something as normal and common as a meal .
I will feed back on our general meeting in May . Exciting stuff is in the making .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17075 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning launch tool Challenge - Agriculture is the backbone of Africa and in my country Kenya it provides more than 51 % of its GDP . This is quite impressive . Unfortunately , the Farmers behind this impressive number still live in poverty conditions . This is because lack information on where to get market for their products , they lack information on market prices they must depend on exploitative middlemen who take advantage of their ignorance . There is also a long distribution chain that dilutes their revenue . I am a founder of an online platform that links small scale farmers to buyers using mobile and web technology . My challenge is to create a simple technology that can be easily accessed by farmers considering that most of the farmers live in the rural areas with little access to internet services . This project includes IT personnel and the marketing team together with our partners from Farmer 's Collective . The project is a start - up therefore run by volunteer time . The time line for this project should run for at most 3 months to give our software development team ample time to create a prototype of the technology . Our partners from Farmer 's Collective will help us in structuring the first prototype of the technology so us to test it with our main users . Once we come up with the prototype our marketing team will help us in our first go - to - market research . Selection- As a team , we have decided to use the learning launch tool . We believe this will help us design a simple yet effective technology that our users can easily navigate . Working with some farmers from the Farmer 's Collective we have gone through several design thinking activities to come up with a go - to - market prototype . Doing this activity has helped us in selecting the learning launch tool for our challenge . This tool will help us go through an iterating process that will improve on our solution . Working with the prototype will help us experiment the idea with a larger group of farmers . Application- Our first launch we focused on providing a mobile application that runs on a smartphone , with incredible features like image capture , chat and location . This is to ensure we capture quality information about farm products farmers would like to sell . Our focus was to observe how farmers interact with the mobile platform . This process helped us understand our market , many farmers liked the idea behind the technology , however , most of them did not own a smartphone and they had limited or no internet services due to their rural geographical locations . Most farmers owned the simple feature phone that runs on Symbian operating system . After a lengthy observation on the farmers we realized we should have focused on human centered design instead of product centered design . We spent the next 3 days with both our marketing and IT teams together with the farmers to improve on the technology to run on a feature phone . We worked through all possible solutions and we settled on creating a USSD platform . Our second
launch was to release the new platform to a group of farmers to see how they will interact with it . Our focus was to observe to see if there were any gaps . Through this process it helped us understand our market and what our users considered simple . After testing the second platform we conducted interviews with the farmers who interacted with it to understand their experiences and to find out if this second prototype was easy to navigate . Our priority was to ensure that the farmers could use the platform with ease . Insight - By applying the learning tool , we designed and tested our solutions . Through the learning process we to improve our mobile application to meet user ’s expectation . It is through this process we realized that the farmers were more comfortable with the second mobile application . Our marketing department used the results of this process to re - strategize our marketing campaign . Moving forward our business will focus on human centered design to improve our product and services . Approach- The learning launch is the appropriate tool for our business . We need as a team to review the insight gained from our first two launches and incorporate this insight into future launch designs as this is the most effective and ideal way of approaching and implementing solutions . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full roll out . Now that you have seen how to implement the design thinking learning launch tool you can try to implement the other tools .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning launch tool Challenge - Agriculture is the backbone of Africa and in my country Kenya it provides more than 51 % of its GDP . This is quite impressive . Unfortunately , the Farmers behind this impressive number still live in poverty conditions . This is because lack information on where to get market for their products , they lack information on market prices they must depend on exploitative middlemen who take advantage of their ignorance . There is also a long distribution chain that dilutes their revenue . I am a founder of an online platform that links small scale farmers to buyers using mobile and web technology . My challenge is to create a simple technology that can be easily accessed by farmers considering that most of the farmers live in the rural areas with little access to internet services . This project includes IT personnel and the marketing team together with our partners from Farmer 's Collective . The project is a start - up therefore run by volunteer time . The time line for this project should run for at most 3 months to give our software development team ample time to create a prototype of the technology . Our partners from Farmer 's Collective will help us in structuring the first prototype of the technology so us to test it with our main users . Once we come up with the prototype our marketing team will help us in our first go - to - market research . Selection- As a team , we have decided to use the learning launch tool . We believe this will help us design a simple yet effective technology that our users can easily navigate . Working with some farmers from the Farmer 's Collective we have gone through several design thinking activities to come up with a go - to - market prototype . Doing this activity has helped us in selecting the learning launch tool for our challenge . This tool will help us go through an iterating process that will improve on our solution . Working with the prototype will help us experiment the idea with a larger group of farmers . Application- Our first launch we focused on providing a mobile application that runs on a smartphone , with incredible features like image capture , chat and location . This is to ensure we capture quality information about farm products farmers would like to sell . Our focus was to observe how farmers interact with the mobile platform . This process helped us understand our market , many farmers liked the idea behind the technology , however , most of them did not own a smartphone and they had limited or no internet services due to their rural geographical locations . Most farmers owned the simple feature phone that runs on Symbian operating system . After a lengthy observation on the farmers we realized we should have focused on human centered design instead of product centered design . We spent the next 3 days with both our marketing and IT teams together with the farmers to improve on the technology to run on a feature phone . We worked through all possible solutions and we settled on creating a USSD platform . Our second
launch was to release the new platform to a group of farmers to see how they will interact with it . Our focus was to observe to see if there were any gaps . Through this process it helped us understand our market and what our users considered simple . After testing the second platform we conducted interviews with the farmers who interacted with it to understand their experiences and to find out if this second prototype was easy to navigate . Our priority was to ensure that the farmers could use the platform with ease . Insight - By applying the learning tool , we designed and tested our solutions . Through the learning process we to improve our mobile application to meet user ’s expectation . It is through this process we realized that the farmers were more comfortable with the second mobile application . Our marketing department used the results of this process to re - strategize our marketing campaign . Moving forward our business will focus on human centered design to improve our product and services . Approach- The learning launch is the appropriate tool for our business . We need as a team to review the insight gained from our first two launches and incorporate this insight into future launch designs as this is the most effective and ideal way of approaching and implementing solutions . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full roll out . Now that you have seen how to implement the design thinking learning launch tool you can try to implement the other tools .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14313 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization tool for Innovation in Data governance
Challenge & selection
My challenge consisted in helping one of my customers , a railroad company , to define its data governance organization for railroad infrastructure knowledge . Railroad activities involve different roles from different units respectively responsible for sales , circulation , maintenance or projects . Those units mostly operate apart from each other however their efficiency and the company efficiency depend on their ability to generate and exchange data at the relevant level of quality . The current organization only provides poor data quality . Growth of circulation needs , safety issues and market opening are the challenges that they have to face together that oblige them to ensure a stronger data governance .
Talking about data governance or data ownership in the context of this company was a challenge because it is really abstract for most of the people involved . That is why I chose visualization tools to overcome this difficulty . I did use visualization tool first to share the results of a journey mapping phase , it took the form of user experience graphic pointing out daily good and painful moments when generating , processing , controlling , publishing or using key railroad infrastructure data . Then I used visualization tool during a Workshop where participants created a prototype of the future data governance organization .
Application
I used journey mapping and “ user experience graphic ” to scope the problem taking into account the point of view of each unit ( I focused my study on key roles of data generation , control , publishing and use ) . Journey mapping was the opportunity to deeply understand the expectations of every stakeholder and to point out the main pain points and their root cause . It took me a month and a half with the help of a co - coworker to follow the activities of each key role . I shared the results with the stakeholders and I let them time to discuss , challenge and appropriate the outcomes .
Then I set a workshop and selected 12 participants from different units to generate ideas for each pain point . During the first step of the Workshop , I split the group into 3 groups of 4 people with a representative of each unit in each group . Each group shared their ideas with everyone . For the second step , I mixed the group to make another 3 working groups of 4 people and I invited them to use the generated ideas as building blocks to define the future data governance organization . For each group the data governance organization took the form of a graphic compliant with the process notation standard of the company ( BPMN ) . A person of each group shared their view and responded to questions and remarks of other participants . Finally during the last step , we draw the target organization by identifying the common denominator of each proposition and completing with ideas agreed by the whole group .
I finally set a meeting to validate with the management the main outcomes and the milestones of a pilot roll - out . The pilot is currently in progress on a narrow scope , every key role has been distributed , and the main processes are roughly defined and will be detailed during this experimentation .
Insight & Approach
Using journey mapping and user experience graphic allow me to point out the painful moments experimented by each stakeholder and to identify the main root cause of the data governance problems which is the various key data definition and different uses across the different railroad units respectively responsible of sales , circulation , maintenance or projects . The sharing of the journey mapping outcomes using visualization tools ( user experience graphic ) was also a key success factor as it was the first step to set a common view overcoming unit specificities . Every stakeholder realized the operating consequences of poor data quality and their role in the big picture . Visualization tool was very helpful to create empathy from everyone .
Ideas generated during the workshop were gathered in different themes : new roles , tools , organization principles , activities , macro processes . The Workshop was really productive and performed in a good mood despite former tenseness between units . When we draw the target organization , I paid attention to everyone and made sure that each participant even the quietest validated each decision . I learned that silence does not mean agreement . The use of visualization tools ( Process drawing ) helped me a lot to mitigate vocabulary sterile debate especially when we started to talk about data “ ownership ” . Visualization tools helped to redefine necessary roles and associated activities in a very effective timing as the Workshop only took a day .
The experimentation is currently in progress . The people involved are enthusiastic and proud and act as ambassadors to their colleagues . The result is very different from state of the art in data governance , more simple and understandable for people working in this railroad company .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization tool for Innovation in Data governance
Challenge & selection
My challenge consisted in helping one of my customers , a railroad company , to define its data governance organization for railroad infrastructure knowledge . Railroad activities involve different roles from different units respectively responsible for sales , circulation , maintenance or projects . Those units mostly operate apart from each other however their efficiency and the company efficiency depend on their ability to generate and exchange data at the relevant level of quality . The current organization only provides poor data quality . Growth of circulation needs , safety issues and market opening are the challenges that they have to face together that oblige them to ensure a stronger data governance .
Talking about data governance or data ownership in the context of this company was a challenge because it is really abstract for most of the people involved . That is why I chose visualization tools to overcome this difficulty . I did use visualization tool first to share the results of a journey mapping phase , it took the form of user experience graphic pointing out daily good and painful moments when generating , processing , controlling , publishing or using key railroad infrastructure data . Then I used visualization tool during a Workshop where participants created a prototype of the future data governance organization .
Application
I used journey mapping and “ user experience graphic ” to scope the problem taking into account the point of view of each unit ( I focused my study on key roles of data generation , control , publishing and use ) . Journey mapping was the opportunity to deeply understand the expectations of every stakeholder and to point out the main pain points and their root cause . It took me a month and a half with the help of a co - coworker to follow the activities of each key role . I shared the results with the stakeholders and I let them time to discuss , challenge and appropriate the outcomes .
Then I set a workshop and selected 12 participants from different units to generate ideas for each pain point . During the first step of the Workshop , I split the group into 3 groups of 4 people with a representative of each unit in each group . Each group shared their ideas with everyone . For the second step , I mixed the group to make another 3 working groups of 4 people and I invited them to use the generated ideas as building blocks to define the future data governance organization . For each group the data governance organization took the form of a graphic compliant with the process notation standard of the company ( BPMN ) . A person of each group shared their view and responded to questions and remarks of other participants . Finally during the last step , we draw the target organization by identifying the common denominator of each proposition and completing with ideas agreed by the whole group .
I finally set a meeting to validate with the management the main outcomes and the milestones of a pilot roll - out . The pilot is currently in progress on a narrow scope , every key role has been distributed , and the main processes are roughly defined and will be detailed during this experimentation .
Insight & Approach
Using journey mapping and user experience graphic allow me to point out the painful moments experimented by each stakeholder and to identify the main root cause of the data governance problems which is the various key data definition and different uses across the different railroad units respectively responsible of sales , circulation , maintenance or projects . The sharing of the journey mapping outcomes using visualization tools ( user experience graphic ) was also a key success factor as it was the first step to set a common view overcoming unit specificities . Every stakeholder realized the operating consequences of poor data quality and their role in the big picture . Visualization tool was very helpful to create empathy from everyone .
Ideas generated during the workshop were gathered in different themes : new roles , tools , organization principles , activities , macro processes . The Workshop was really productive and performed in a good mood despite former tenseness between units . When we draw the target organization , I paid attention to everyone and made sure that each participant even the quietest validated each decision . I learned that silence does not mean agreement . The use of visualization tools ( Process drawing ) helped me a lot to mitigate vocabulary sterile debate especially when we started to talk about data “ ownership ” . Visualization tools helped to redefine necessary roles and associated activities in a very effective timing as the Workshop only took a day .
The experimentation is currently in progress . The people involved are enthusiastic and proud and act as ambassadors to their colleagues . The result is very different from state of the art in data governance , more simple and understandable for people working in this railroad company .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22253 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
Challenge
My job is to write a code that brings the changes into some application / service which a customer wants to see and paid for . Most of the tasks created on behalf of faceless users that always ask to create something for them ( a page , a button , an option etc . ) and seeing that requests I just do what I have been asked . Doing work in such way I do not feel empathy to users , do not ask myself which solution would be better for that specific user , would be more helpful and bring even more than they were expected .
If you think that all programmers feel nothing when they write a code or produce a feature , you are completely wrong . For me , the code it is like a child born by you ( when you create a project from scratch ) or adopted ( when you get a project from any other company or team ) . In both those cases you are trying to rise it beautiful , clever and fast working . You are proud when new features released well and being warmly welcomed and become disappointed vice versa .
Selection & Application
Past week I decided try to change what we have and how we work and to speak with our product owner . I selected storytelling from other tools because it creates a context around the users , allows to understand more their needs and requirements and makes you to sympathize them .
I told a story about a single 33 - year - old woman that has 3 small kids , she is overloaded by her job , problems and expenses . She is trying to give her kids all the best ( toys , clothes , education ) but doing that she loses the time that they could spent together . I asked than how our application could help her and received few solutions and even one feature that the application does not have but we could make it for her .
Right after I confessed - the whole story is completely lie and I just wanted to show how different we do if we want to help somebody …
Insight
After the conversation with the project owner we started to provide changes into our workflow . We made a three user profile cards like profiles from some social networks and filled them the data of some of our users that agreed helping the project . All tasks having their “ real ” users and asking from their perspective to implement some changes . That allows us to be more flexible and to provide changes that somebody really needs .
Approach
Past week I used only one tool and it completely changed my job . I do not know yet how the changes affect the project ’s life in a long - term perspective but what I do know that it will get “ soul ” and I hope that it will bring us some fruit .
Of course having such great experience I ’m interested in applying some other tools , but now I ’m focusing how to continue using storytelling in other spheres of my life and to create the stories with real persons and situation as it was shown in the course videos .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
Challenge
My job is to write a code that brings the changes into some application / service which a customer wants to see and paid for . Most of the tasks created on behalf of faceless users that always ask to create something for them ( a page , a button , an option etc . ) and seeing that requests I just do what I have been asked . Doing work in such way I do not feel empathy to users , do not ask myself which solution would be better for that specific user , would be more helpful and bring even more than they were expected .
If you think that all programmers feel nothing when they write a code or produce a feature , you are completely wrong . For me , the code it is like a child born by you ( when you create a project from scratch ) or adopted ( when you get a project from any other company or team ) . In both those cases you are trying to rise it beautiful , clever and fast working . You are proud when new features released well and being warmly welcomed and become disappointed vice versa .
Selection & Application
Past week I decided try to change what we have and how we work and to speak with our product owner . I selected storytelling from other tools because it creates a context around the users , allows to understand more their needs and requirements and makes you to sympathize them .
I told a story about a single 33 - year - old woman that has 3 small kids , she is overloaded by her job , problems and expenses . She is trying to give her kids all the best ( toys , clothes , education ) but doing that she loses the time that they could spent together . I asked than how our application could help her and received few solutions and even one feature that the application does not have but we could make it for her .
Right after I confessed - the whole story is completely lie and I just wanted to show how different we do if we want to help somebody …
Insight
After the conversation with the project owner we started to provide changes into our workflow . We made a three user profile cards like profiles from some social networks and filled them the data of some of our users that agreed helping the project . All tasks having their “ real ” users and asking from their perspective to implement some changes . That allows us to be more flexible and to provide changes that somebody really needs .
Approach
Past week I used only one tool and it completely changed my job . I do not know yet how the changes affect the project ’s life in a long - term perspective but what I do know that it will get “ soul ” and I hope that it will bring us some fruit .
Of course having such great experience I ’m interested in applying some other tools , but now I ’m focusing how to continue using storytelling in other spheres of my life and to create the stories with real persons and situation as it was shown in the course videos .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11298 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Learning Launch
Challenge
I am an intern on the Structural Analysis Department on a company in my town . Currently , my department is facing a problem with the software we buy to do our job ( this software belongs to an external company ) . For matters of confidentiality , let´s call this software “ Namsys ” . Since the external company charges Namsys by its time of use , a problem that has emerged is that the workers of my company sometimes forget to close Namsys when they are not using it ( when they go to eat , for example ) and , because of this , on these situations , the costs of the use of Namsys raise even if it is not being used , since it is still opened . My team calls this extra costs “ idle costs ” since they are being produced when Namsys is idle , or not being used . Because of this , the challenge I was given was to reduce the idle time of Namsys to reduce the extra costs this provoked .
Selection
When I was called for this project , the initial steps of the process were already taken : they already had the data that was needed and a brainstorming process took place after that . After this , we decided to test one of the solutions : to create an internal software that detects when Namsys is idle and that closes it automatically when this happens . For this , we used the learning launching tool . To make it short , a learning launch is a fast and cheap experiment to test an idea and to prove a hypothesis . Our goal with this idea was to see if it was the right solution and , if not , to learn from it to deliver something better .
Application
For this first learning launch , the first thing my team did was a hypothesis that we wanted to prove with the release of the software we were making . This hypothesis was made from the gathered data on the previous steps on the project . We wanted to satisfy our stakeholder´s needs and to solve their problems . When going deep into this obtained data , my team realized that the software should not only be able to close Namsys when it was idle , but it should also have a user - friendly interface for the workers and an autosave function for the work they don´t save when they leave the software idle , for example . Also , the managers wanted to have knowledge of the time each of their workers was using Namsys and how much of this time was idle . All of these things , among others , were gathered together to form a design criteria statement in which we were based on to make our first prototype .
When we launched the first prototype , the principal thing we were concerned about was that the software was functioning the way it should . When we prove it was working the way we want it to , we then focused on the users ( the workers of the company ) and on their managers . We were concurrently asking them how they were feeling about the software . This was very useful since we received very useful feedback that allowed us to work on several more iterations that served as subsequent learning launches . The speed and efficiency of these iterations was beneficial for the team and the company in general . This process lasted about one month until we finally reached a functional software with which everyone felt comfortable with .
Insight
As said before , when releasing the first learning launch , the team had some interviews and talks with the workers and the managers that were involved in this project , which helped us to receive useful feedback that was implemented on successive learning launches . From these interactions , my team was able to identify new insights that were not identified at the beginning , which helped us to improve our software . With these insights , modifications from the user interface to the data displayed to the managers were made in a way that the product was more useful and comfortable for everyone . In fact , with these insights , the team learned the right ways to display data and to make a friendly user interface , for example . Small details were important . I learned , with this process , that even if at the beginning we analyze data , that doesn´t mean we know it all at that stage ; we can learn during the execution and we can get new insights as we make prototypes of our idea .
Approach
Since the internal software that was made by my team had to accomplish several tasks that were identified on the first stages , our team focused on doing everything for the first iteration ; that means , we tried to cover everything that the project needed on the first learning launch hoping there was nothing to correct and that everything would go perfectly . However , as stated before , this did not occur , and we had to iterate until we got to a final product . I honestly think that was a mistake we made and something I will do differently for other projects . The fact that we made a big project at first made us do big changes that took several time after the first iteration . On this course I learned that it is better to do small learning launches that are fast and cheap , so maybe the best thing we could have done here was to divide the project in some logical parts and release it one after another , correcting what was needed . This could have saved us a lot of time and resources . This is something I learned on this course and I experienced during this project .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Learning Launch
Challenge
I am an intern on the Structural Analysis Department on a company in my town . Currently , my department is facing a problem with the software we buy to do our job ( this software belongs to an external company ) . For matters of confidentiality , let´s call this software “ Namsys ” . Since the external company charges Namsys by its time of use , a problem that has emerged is that the workers of my company sometimes forget to close Namsys when they are not using it ( when they go to eat , for example ) and , because of this , on these situations , the costs of the use of Namsys raise even if it is not being used , since it is still opened . My team calls this extra costs “ idle costs ” since they are being produced when Namsys is idle , or not being used . Because of this , the challenge I was given was to reduce the idle time of Namsys to reduce the extra costs this provoked .
Selection
When I was called for this project , the initial steps of the process were already taken : they already had the data that was needed and a brainstorming process took place after that . After this , we decided to test one of the solutions : to create an internal software that detects when Namsys is idle and that closes it automatically when this happens . For this , we used the learning launching tool . To make it short , a learning launch is a fast and cheap experiment to test an idea and to prove a hypothesis . Our goal with this idea was to see if it was the right solution and , if not , to learn from it to deliver something better .
Application
For this first learning launch , the first thing my team did was a hypothesis that we wanted to prove with the release of the software we were making . This hypothesis was made from the gathered data on the previous steps on the project . We wanted to satisfy our stakeholder´s needs and to solve their problems . When going deep into this obtained data , my team realized that the software should not only be able to close Namsys when it was idle , but it should also have a user - friendly interface for the workers and an autosave function for the work they don´t save when they leave the software idle , for example . Also , the managers wanted to have knowledge of the time each of their workers was using Namsys and how much of this time was idle . All of these things , among others , were gathered together to form a design criteria statement in which we were based on to make our first prototype .
When we launched the first prototype , the principal thing we were concerned about was that the software was functioning the way it should . When we prove it was working the way we want it to , we then focused on the users ( the workers of the company ) and on their managers . We were concurrently asking them how they were feeling about the software . This was very useful since we received very useful feedback that allowed us to work on several more iterations that served as subsequent learning launches . The speed and efficiency of these iterations was beneficial for the team and the company in general . This process lasted about one month until we finally reached a functional software with which everyone felt comfortable with .
Insight
As said before , when releasing the first learning launch , the team had some interviews and talks with the workers and the managers that were involved in this project , which helped us to receive useful feedback that was implemented on successive learning launches . From these interactions , my team was able to identify new insights that were not identified at the beginning , which helped us to improve our software . With these insights , modifications from the user interface to the data displayed to the managers were made in a way that the product was more useful and comfortable for everyone . In fact , with these insights , the team learned the right ways to display data and to make a friendly user interface , for example . Small details were important . I learned , with this process , that even if at the beginning we analyze data , that doesn´t mean we know it all at that stage ; we can learn during the execution and we can get new insights as we make prototypes of our idea .
Approach
Since the internal software that was made by my team had to accomplish several tasks that were identified on the first stages , our team focused on doing everything for the first iteration ; that means , we tried to cover everything that the project needed on the first learning launch hoping there was nothing to correct and that everything would go perfectly . However , as stated before , this did not occur , and we had to iterate until we got to a final product . I honestly think that was a mistake we made and something I will do differently for other projects . The fact that we made a big project at first made us do big changes that took several time after the first iteration . On this course I learned that it is better to do small learning launches that are fast and cheap , so maybe the best thing we could have done here was to divide the project in some logical parts and release it one after another , correcting what was needed . This could have saved us a lot of time and resources . This is something I learned on this course and I experienced during this project .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9258 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge The foremost and prerequisite way of solving problems is identification of the flaws and causes . For different problem there may have the same causes and may different causes in any way the target is to solve the problem in any means . I get here in design thinking for innovation , a new concept to solve complicated challenges .
Application
In anyhow the challenge is yourself . How can you eradicate your obstacles before you
adjust yourself ? To adjust yourself you need n't study a chunk of information . You have
not to deal with tough courses , it asks only thinking . All the things we are using are the
result of ideas .
Approach and Insight To be honest speaking , writing , dealing without applying to action is meaningless . Test it .
Try the untouchable idea to change into touchable matter . You have to have a Passion
to translate idea into daily usage applications
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge The foremost and prerequisite way of solving problems is identification of the flaws and causes . For different problem there may have the same causes and may different causes in any way the target is to solve the problem in any means . I get here in design thinking for innovation , a new concept to solve complicated challenges .
Application
In anyhow the challenge is yourself . How can you eradicate your obstacles before you
adjust yourself ? To adjust yourself you need n't study a chunk of information . You have
not to deal with tough courses , it asks only thinking . All the things we are using are the
result of ideas .
Approach and Insight To be honest speaking , writing , dealing without applying to action is meaningless . Test it .
Try the untouchable idea to change into touchable matter . You have to have a Passion
to translate idea into daily usage applications
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12604 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking course – Assignment
Challenge
I started working for a digital agency that at that time was in the process of transformation from IT integrator to digital transformation partner . Their focus with clients was very agile as well as the practices of the company but a less - agile approach to business management was missing to ensure solidity , predictability and performance of processes . I was coming from a corporate background with a long career in process design and improvement , business excellence and waterfall project management and I could see how some elements of this would benefit the successful deployment of the company strategy in turning into a digital business partner .
Selection
I selected the storytelling methodology . Storytelling is defined as “ the process of using fact and narrative to communicate something to your audience . Some stories are factual , and some are embellished or improvised in order to better explain the core message ” .
Why I used this technique is because it was the best one to showcase my previous experience in this type of transitions and at the same time reach the mind and heart of the leadership team as well as the company employees . By explaining something in a story mode , people turn more inspired and engaged in your message , they can relate better to it and it stimulates their own thinking process of what could be possible and even how they could contribute to it , that is exactly what we needed to make a sustainable change in the company .
Application
They talk about the four P 's of story telling People , Place , Plot , and Purpose . That ’s what I used as reference when developing my engaging story . ( 1 ) Firstly , I introduced the challenge with my character , Peter . Peter went into comma for 20 years and when he woke up he woke up to a different world than the one he left , he left being a pure technical professional focused on IT platforms and technologies , he woke up and what was needed of him was a consultative strategic understanding of their clients , and he was … lost ! . ( 2 ) Secondly , I mentioned the people that were part of that story , not only Peter , but also his customers that now needed different things and friends of Peter like John , Tom and Sean , that had had the time to catch up with the rhythm of times , they had had time to adapt ! . ( 3 ) Then I referred to the tension in the story : Peter had the option to “ renew or die ” . For some time , he felt it was better to be like an ostrich and hide his head in the sand , and kept thinking how good professional he was before the comma , lost even contact with his friends John , Tom and Sean because they did not talk the same language anymore , and what is worse , no customer would partner with him . ( 4 ) Finally I presented the possibilities in this story . Peter realised he had an option ! , he could evaluate where he was , take some time to understand , and what was better , he knew John , Tom and Sean , with whom he could partner to learn their best practices and to reach his customers better . And , with determination , optimism and courage he did so .
Insights
They say storytelling is not a process but an art . It requires creativity , vision , skill , and practice . I experienced this in my application of this tool . It is not a straightforward “ tool ” , it needs preparation , it needs confidence in front of the audience , it requires truly putting yourself in your audience shoes in order to determine what will engage them the most . This tool helped with my challenge because it helped me to bring a topic – otherwise a bit dry – to all level of employees , it generated discussion
and opened two way communication between management and employees on how to go about it , on what really customers need , on what profiles and skills are more important to prioritize in order to shift from being an IT integrator to a digital transformation partner . The use of the tool also helped me understand that the “ storyteller ” is just the opener of the “ show ” , the real “ show ” comes later with the interaction it catalyses and the energy it inspires in the teams , that leads to action . For once cultural barriers between different nationalities in the company were not so , because we all understood the message of a good story .
Approach
I think for the aim of this specific situation using storytelling was the best tool to use , since I wanted to mobilize people . I wanted to let people know that they are not alone in their fear , that change and the unknown are frightening , but that there is light at the end of the tunnel , there is a way , we might just need to think more collaboratively and get a pocket of action started in the right direction to ignite the full transformation in the company . Months later , people still were talking about Peter , and their friends Tom , John and Sean , even when someone got a bit “ stuck in the past ” they would say , “ Peter did , why can not we ? ” . The most rewarding proof of change in action .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking course – Assignment
Challenge
I started working for a digital agency that at that time was in the process of transformation from IT integrator to digital transformation partner . Their focus with clients was very agile as well as the practices of the company but a less - agile approach to business management was missing to ensure solidity , predictability and performance of processes . I was coming from a corporate background with a long career in process design and improvement , business excellence and waterfall project management and I could see how some elements of this would benefit the successful deployment of the company strategy in turning into a digital business partner .
Selection
I selected the storytelling methodology . Storytelling is defined as “ the process of using fact and narrative to communicate something to your audience . Some stories are factual , and some are embellished or improvised in order to better explain the core message ” .
Why I used this technique is because it was the best one to showcase my previous experience in this type of transitions and at the same time reach the mind and heart of the leadership team as well as the company employees . By explaining something in a story mode , people turn more inspired and engaged in your message , they can relate better to it and it stimulates their own thinking process of what could be possible and even how they could contribute to it , that is exactly what we needed to make a sustainable change in the company .
Application
They talk about the four P 's of story telling People , Place , Plot , and Purpose . That ’s what I used as reference when developing my engaging story . ( 1 ) Firstly , I introduced the challenge with my character , Peter . Peter went into comma for 20 years and when he woke up he woke up to a different world than the one he left , he left being a pure technical professional focused on IT platforms and technologies , he woke up and what was needed of him was a consultative strategic understanding of their clients , and he was … lost ! . ( 2 ) Secondly , I mentioned the people that were part of that story , not only Peter , but also his customers that now needed different things and friends of Peter like John , Tom and Sean , that had had the time to catch up with the rhythm of times , they had had time to adapt ! . ( 3 ) Then I referred to the tension in the story : Peter had the option to “ renew or die ” . For some time , he felt it was better to be like an ostrich and hide his head in the sand , and kept thinking how good professional he was before the comma , lost even contact with his friends John , Tom and Sean because they did not talk the same language anymore , and what is worse , no customer would partner with him . ( 4 ) Finally I presented the possibilities in this story . Peter realised he had an option ! , he could evaluate where he was , take some time to understand , and what was better , he knew John , Tom and Sean , with whom he could partner to learn their best practices and to reach his customers better . And , with determination , optimism and courage he did so .
Insights
They say storytelling is not a process but an art . It requires creativity , vision , skill , and practice . I experienced this in my application of this tool . It is not a straightforward “ tool ” , it needs preparation , it needs confidence in front of the audience , it requires truly putting yourself in your audience shoes in order to determine what will engage them the most . This tool helped with my challenge because it helped me to bring a topic – otherwise a bit dry – to all level of employees , it generated discussion
and opened two way communication between management and employees on how to go about it , on what really customers need , on what profiles and skills are more important to prioritize in order to shift from being an IT integrator to a digital transformation partner . The use of the tool also helped me understand that the “ storyteller ” is just the opener of the “ show ” , the real “ show ” comes later with the interaction it catalyses and the energy it inspires in the teams , that leads to action . For once cultural barriers between different nationalities in the company were not so , because we all understood the message of a good story .
Approach
I think for the aim of this specific situation using storytelling was the best tool to use , since I wanted to mobilize people . I wanted to let people know that they are not alone in their fear , that change and the unknown are frightening , but that there is light at the end of the tunnel , there is a way , we might just need to think more collaboratively and get a pocket of action started in the right direction to ignite the full transformation in the company . Months later , people still were talking about Peter , and their friends Tom , John and Sean , even when someone got a bit “ stuck in the past ” they would say , “ Peter did , why can not we ? ” . The most rewarding proof of change in action .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12657 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Challenge :
I am one of the developers in my team and we have a challenge of Automating one of the solution to increase the efficiency and process in lesser time . The project scope includes a manager , two developers and IT department . The project is internal with very limited resources . The project has a dead line of 30 days . We are working on understanding the problem statement and the requirements to come up with a more efficient and less time consuming solution .
Selection :
We have already addressed the use case with a number of design activities and now we are ready to go with learning launch tool . Honestly , we are using this as an experiment and a prototype .
Application :
As the first stage , we have decided to go on with the flow / execution of our solution . In short , we want to check if , the technologies we are using for this solution is the right one for the output which we are going to have at the end . Once we have listed all the technologies which we are going to work on , we they decided to understand the technologies in a more business point and in agile way . For which , we used two days to go through the technologies and decide which ones are the final .
Once this process is complete we started with our second stage ; i.e , deciding how exactly the tasks are going to be divided and how are we going to prioritize the tasks . For this , we started an anonymous survey to understand the end user ’s opinion and how things are to be structured as per their comfort .
Insight :
By applying this tool , we have identified our launched and also test these hypotheses . During , this process we understood that , there is more room for improvising and prioritizing the tasks . Although , there was some difference between the actual result and the result which we expected , the customer also suggested some concerns . As , we are going on with the agile approach , there is always room for more insights before the complete design is finalized .
Approach :
As we have already gone through different design thinking activities , as per our current requirement , learning launch is a very good tool . We have taken many insights from the two launches which happened and also going to add more new insights to our current design . Our future launches will include the insights which has been gained from other launches and arrive at a solution ready to deploy .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Challenge :
I am one of the developers in my team and we have a challenge of Automating one of the solution to increase the efficiency and process in lesser time . The project scope includes a manager , two developers and IT department . The project is internal with very limited resources . The project has a dead line of 30 days . We are working on understanding the problem statement and the requirements to come up with a more efficient and less time consuming solution .
Selection :
We have already addressed the use case with a number of design activities and now we are ready to go with learning launch tool . Honestly , we are using this as an experiment and a prototype .
Application :
As the first stage , we have decided to go on with the flow / execution of our solution . In short , we want to check if , the technologies we are using for this solution is the right one for the output which we are going to have at the end . Once we have listed all the technologies which we are going to work on , we they decided to understand the technologies in a more business point and in agile way . For which , we used two days to go through the technologies and decide which ones are the final .
Once this process is complete we started with our second stage ; i.e , deciding how exactly the tasks are going to be divided and how are we going to prioritize the tasks . For this , we started an anonymous survey to understand the end user ’s opinion and how things are to be structured as per their comfort .
Insight :
By applying this tool , we have identified our launched and also test these hypotheses . During , this process we understood that , there is more room for improvising and prioritizing the tasks . Although , there was some difference between the actual result and the result which we expected , the customer also suggested some concerns . As , we are going on with the agile approach , there is always room for more insights before the complete design is finalized .
Approach :
As we have already gone through different design thinking activities , as per our current requirement , learning launch is a very good tool . We have taken many insights from the two launches which happened and also going to add more new insights to our current design . Our future launches will include the insights which has been gained from other launches and arrive at a solution ready to deploy .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14193 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection : Storytelling
Challenge I work in marketing and communication department as a budget responsible . My main duty is to plan expenses by collecting data from all the personnel in the departmant regularly . In order to execute the job successfuly I need to make sure everyone is perfectly aware of the importance of giving me right estimates but unfortunately either their work load or not taking serious I ’ve never collected the exact figures and plans right and until the deadline . Under these circumstences failing to report my superiors properly has become unavoidable for me after a certain point .
Selection In order to find a solution for the problems that I had to deal with everyday I ’d better think out of the box , then I realized my approach might be wrong because I ’ve never got result by pressurizing them for giving me their project details and estimate figures . Somehow I had to find a way to tell them the consequences which could affect me and their projects if their feedbacks were not proper . Developing intimate relationship with them could be beneficial for me to probe and grip the subtlety in their work , for doing that to visualise the problem and to discuss the options together as a team sounded right to me .
Application and Approach Trying to establish solid working modal takes time I knew that . As a beginnig I draw diagram showing my expectations , financial rules that we had to follow and their priorities , and what had to be done for our common interest . I thought gathering together and sharing ideas was the best way to create coordination among teams . At first every one of them claimed that there was no time to spend except their jobs , but the think they missed just completing their parts of the project was not enough at the end of the day … I asked them to tell when one can say a “ job done”,I pushed them to see the whole picture . I calculated in front of them simultaneously in an excel sheet in depth and how accurate we had to forecast our expenses and if we did n’t how company ’s financial ’s affected in a bad way in terms of profit and loss . When every member of the department is discussing over same diagram and sees other person ’ concerns and then they started to talk the same language .
Insights
To provide visual sources always easier to make people understand the situation better . I’m sure there must be many other ways to gather people on the same page and creating awareness . We are bounded up in our working plans and can miss out the whole picture . I think by using these kind of approaches facing these kind of problems has very low probability .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : Storytelling
Challenge I work in marketing and communication department as a budget responsible . My main duty is to plan expenses by collecting data from all the personnel in the departmant regularly . In order to execute the job successfuly I need to make sure everyone is perfectly aware of the importance of giving me right estimates but unfortunately either their work load or not taking serious I ’ve never collected the exact figures and plans right and until the deadline . Under these circumstences failing to report my superiors properly has become unavoidable for me after a certain point .
Selection In order to find a solution for the problems that I had to deal with everyday I ’d better think out of the box , then I realized my approach might be wrong because I ’ve never got result by pressurizing them for giving me their project details and estimate figures . Somehow I had to find a way to tell them the consequences which could affect me and their projects if their feedbacks were not proper . Developing intimate relationship with them could be beneficial for me to probe and grip the subtlety in their work , for doing that to visualise the problem and to discuss the options together as a team sounded right to me .
Application and Approach Trying to establish solid working modal takes time I knew that . As a beginnig I draw diagram showing my expectations , financial rules that we had to follow and their priorities , and what had to be done for our common interest . I thought gathering together and sharing ideas was the best way to create coordination among teams . At first every one of them claimed that there was no time to spend except their jobs , but the think they missed just completing their parts of the project was not enough at the end of the day … I asked them to tell when one can say a “ job done”,I pushed them to see the whole picture . I calculated in front of them simultaneously in an excel sheet in depth and how accurate we had to forecast our expenses and if we did n’t how company ’s financial ’s affected in a bad way in terms of profit and loss . When every member of the department is discussing over same diagram and sees other person ’ concerns and then they started to talk the same language .
Insights
To provide visual sources always easier to make people understand the situation better . I’m sure there must be many other ways to gather people on the same page and creating awareness . We are bounded up in our working plans and can miss out the whole picture . I think by using these kind of approaches facing these kind of problems has very low probability .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13614 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
An unmaintainable system in a customer that is been used to cover the needs of a highly complex business domain . The system had a long life of more than 25 years with bad solutions and desgins that makes really difficult any evolution . The actual business changes pace in this digital world motivate to make a new software .
The documentation about the system was highly poor and obsolete , not corresponding with the actual system really does . The process then required begin from scratch , trying to understand what the problem the system solve . The first approaches between the software developers and business experts to understand the business domain to solve show many ambiguities , contradictions between business experts and even many business rules not clear . The sessions to understand the business problem quickly ended talking about the screens of the new system ( the solution ) and the people were not focus previously on understand the problem to solve ( the business domain ) . The first weeks show business experts discussing between them with not clear idea of the business domain and business rules , and developers not understanding what is the problem to solve . A different approach was required .
Tool
A different approach to a common understanding of the problem to solve was selected . We choose to follow Domain Driven Design , that is an approach with techniques that focus first on the problem to solve ( get a deep understanding of the business domain ) previous to design a solution . The common understanding between business experts and software engineers about the business domain is achieved using graphical representation of the business domains based on UML diagrams ( represent information of the business domain and the business rules to consider on a visual manner ) . ( Visualization Tool ) .
Application
Other key ingredient of the process was how we applied this tool . We incorporate to the team experts software architects with experience in this kind approach and we begin to make daily meetings in which this experts make the right questions to the business experts and with the answers they begin to express the business domains in a graphical way . This graphical representation also were explained to the business experts so they discover a different way to see their business , the information they manage in their business , the business rules and how all was related .
Insight
The graphical representation of the business domain for the business experts discover other way to see the knowledge they have and suddenly they solve a lot of ambiguities , they get a deep insight on the knowledge they have . Suddenly all the business experts can see in a unique place the knowledge of all of them put together , ordered . This deep insight even later entailed innovations on the solutions that together ( business experts , and developers ) put in place .
For the developers , follow a graphical representation of the business domain base on objects models get a better understanding of the problem to solve and a very good starting point on the problem to solve .
This also generate cohesion between the teams because both ( business experts and developers ) could get important benefits of the daily interaction and the results of them .
Approach :
Some people were allways resistant to new ways of work , or do the job . In the future I will allways begin with the right people ( people flexible to accept changes ) and with the first positive results extent to the rest . In my experience to have people resistant to change generate many problems till the first results appear .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
An unmaintainable system in a customer that is been used to cover the needs of a highly complex business domain . The system had a long life of more than 25 years with bad solutions and desgins that makes really difficult any evolution . The actual business changes pace in this digital world motivate to make a new software .
The documentation about the system was highly poor and obsolete , not corresponding with the actual system really does . The process then required begin from scratch , trying to understand what the problem the system solve . The first approaches between the software developers and business experts to understand the business domain to solve show many ambiguities , contradictions between business experts and even many business rules not clear . The sessions to understand the business problem quickly ended talking about the screens of the new system ( the solution ) and the people were not focus previously on understand the problem to solve ( the business domain ) . The first weeks show business experts discussing between them with not clear idea of the business domain and business rules , and developers not understanding what is the problem to solve . A different approach was required .
Tool
A different approach to a common understanding of the problem to solve was selected . We choose to follow Domain Driven Design , that is an approach with techniques that focus first on the problem to solve ( get a deep understanding of the business domain ) previous to design a solution . The common understanding between business experts and software engineers about the business domain is achieved using graphical representation of the business domains based on UML diagrams ( represent information of the business domain and the business rules to consider on a visual manner ) . ( Visualization Tool ) .
Application
Other key ingredient of the process was how we applied this tool . We incorporate to the team experts software architects with experience in this kind approach and we begin to make daily meetings in which this experts make the right questions to the business experts and with the answers they begin to express the business domains in a graphical way . This graphical representation also were explained to the business experts so they discover a different way to see their business , the information they manage in their business , the business rules and how all was related .
Insight
The graphical representation of the business domain for the business experts discover other way to see the knowledge they have and suddenly they solve a lot of ambiguities , they get a deep insight on the knowledge they have . Suddenly all the business experts can see in a unique place the knowledge of all of them put together , ordered . This deep insight even later entailed innovations on the solutions that together ( business experts , and developers ) put in place .
For the developers , follow a graphical representation of the business domain base on objects models get a better understanding of the problem to solve and a very good starting point on the problem to solve .
This also generate cohesion between the teams because both ( business experts and developers ) could get important benefits of the daily interaction and the results of them .
Approach :
Some people were allways resistant to new ways of work , or do the job . In the future I will allways begin with the right people ( people flexible to accept changes ) and with the first positive results extent to the rest . In my experience to have people resistant to change generate many problems till the first results appear .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20571 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection- Mind Mapping
Challenge
Working in an organization we often face challenges that ca n’t be resolved using traditional way of problem solving , then we require to approach the challenge being more innovative and there comes design thinking . After analyzing and researching the problem we come across large quantity of data which might / might not be directly helpful in solving the problem but could provide the important analysis about the problem which later on can be used in finding creative solution . While working on problem that is irrelevant or unrelated to any past experience like here , we needed to find the best to provide knowledge for seekers that is effective and approachable for all the seekers anytime anywhere , then design thinking becomes an important method in problem solving process .
Selection tool
When we analyze the problem could be an opportunity , drafting plan and researching is the next step . While working and researching on broad field the large quantity researched data needed to be managed and controlled efficiently . Here comes the tool mind mapping which is really helpful in managing and controlling the large quantity of data collected during exploration of what problems and concerns are needed to be resolved . Mind mapping becomes very helpful in extracting the insights and pattern from the data collected . This tool also helps in finding the way to what if stage . Also , when many stakeholders are involved in the process it helps to cover the broader field as this tool involves the large no people with diverse thinking and requirements and simultaneously provides deeper approach to the problem . This tool is a creative , visual and engaging process which in turn provide great insights .
Application
As mentioned the example of yard sale in the book- Growth by Fatima Hardy & Mark Turvey , mind mapping became very helpful in our situation . By arranging a fest we managed to approach large no of people and asked them to provide their insights regarding the way of learning they prefer and the way they find more efficient in today ’s world and why , what do they expect and what are their concerns with today ’s way of seeking knowledge .
What insights we got from this process turns out to be very different that we were expecting the concerns could be . Through this mind mapping tool we became more aware about that exactly the seeker expects and demands . This process turned out to be very effective as it captured the and represented the mind of our customers and also developed common mind regarding the current reality among colleagues .
Insight
The insights we collected by our data were numerable , but after interacting with large diverse mass the insights turns out to be move diverse that what we expected . This helped
us to get more clarity about the customers concerns and needs . This process gave us a new data and helped us extract meanings from it , and help us see in the direction and pattern that we might have ignored if this process was not involved in for finding the solution . This lead us to see the whole scenario through the seekers perspective , made us to engage ourself in more relevant and customer oriented solution .
Approach
On practical application of this process no doubt this tool is very efficient , effective in finding the reality of problem . This allows us to find the true concerns due to which the problem immerged . In the changing world with diverse customers with diverse requirements this tool will help find us the true causes of problem which will lead from correct what is to correct what if stage . This tool surely going to be our effective prop in design thinking process in future .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection- Mind Mapping
Challenge
Working in an organization we often face challenges that ca n’t be resolved using traditional way of problem solving , then we require to approach the challenge being more innovative and there comes design thinking . After analyzing and researching the problem we come across large quantity of data which might / might not be directly helpful in solving the problem but could provide the important analysis about the problem which later on can be used in finding creative solution . While working on problem that is irrelevant or unrelated to any past experience like here , we needed to find the best to provide knowledge for seekers that is effective and approachable for all the seekers anytime anywhere , then design thinking becomes an important method in problem solving process .
Selection tool
When we analyze the problem could be an opportunity , drafting plan and researching is the next step . While working and researching on broad field the large quantity researched data needed to be managed and controlled efficiently . Here comes the tool mind mapping which is really helpful in managing and controlling the large quantity of data collected during exploration of what problems and concerns are needed to be resolved . Mind mapping becomes very helpful in extracting the insights and pattern from the data collected . This tool also helps in finding the way to what if stage . Also , when many stakeholders are involved in the process it helps to cover the broader field as this tool involves the large no people with diverse thinking and requirements and simultaneously provides deeper approach to the problem . This tool is a creative , visual and engaging process which in turn provide great insights .
Application
As mentioned the example of yard sale in the book- Growth by Fatima Hardy & Mark Turvey , mind mapping became very helpful in our situation . By arranging a fest we managed to approach large no of people and asked them to provide their insights regarding the way of learning they prefer and the way they find more efficient in today ’s world and why , what do they expect and what are their concerns with today ’s way of seeking knowledge .
What insights we got from this process turns out to be very different that we were expecting the concerns could be . Through this mind mapping tool we became more aware about that exactly the seeker expects and demands . This process turned out to be very effective as it captured the and represented the mind of our customers and also developed common mind regarding the current reality among colleagues .
Insight
The insights we collected by our data were numerable , but after interacting with large diverse mass the insights turns out to be move diverse that what we expected . This helped
us to get more clarity about the customers concerns and needs . This process gave us a new data and helped us extract meanings from it , and help us see in the direction and pattern that we might have ignored if this process was not involved in for finding the solution . This lead us to see the whole scenario through the seekers perspective , made us to engage ourself in more relevant and customer oriented solution .
Approach
On practical application of this process no doubt this tool is very efficient , effective in finding the reality of problem . This allows us to find the true concerns due to which the problem immerged . In the changing world with diverse customers with diverse requirements this tool will help find us the true causes of problem which will lead from correct what is to correct what if stage . This tool surely going to be our effective prop in design thinking process in future .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13207 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Challenge
I am an engineer at Casting Plant in aluminium industry . My / Our challenge is to reduce our product , which is aluminium billet , defect in order to decrease reject rate from to reach our KPI ’s department . The project scope includes the Casting Section , Reduction Section , and Maintenance Section , with whom we work closely . The project is limited to internal resources ( i.e. , budget and employee time ) . The project should not exceed 3 months and the solution should include an even distribution of working hours amongst the team members . We will focus on trying to find and solve problem that obstructs our operational from our internal ( Casting Section ) and other sections .
Selection
Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype .
Application
For our first learning launch , we focused on finding root cause that affected to our defect product . After finding what our root causes are , we focused to solve problems from our internal section . We collect operational data , brainstorming with operators and team leader , and our machine maker / supplier to be analyze then we get operational standard to optimize the quality of products . Next , we socialize the operational standard / quality control sheet to all 4 team leaders and 20 operators to use this standard in the field . We encourage all members to going extra miles so we can reach our goal : reduce defect of aluminium billet product . In one month , our reject rate decreases from 12.7 % to 5.28 % . It is a significant result but we know that we still can go further .
For our second learning launch , we focused on get support from related section : Reduction Section and Maintenance Section . We discussed and brainstormed about what still causes this defect . With an open mind and acknowledge each other 's lacks , other related section committed to give the best support that they can do to help us reduce our
defect . Reduction Section committed to prioritized the molten which is our main material to be charge on time every batch . Maintenance Section committed to give minor maintenance every 20x batches to our casting table and major maintenance every 60x batches . In 1 month , our reject rate can decrease to 4.28 % and the next month our reject rate is 2.43 % .
Insight
By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find that a more agile approach would improve our workflow , and that both our team and the key stakeholders would be fairly open to the new prioritization of tasks and process .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Challenge
I am an engineer at Casting Plant in aluminium industry . My / Our challenge is to reduce our product , which is aluminium billet , defect in order to decrease reject rate from to reach our KPI ’s department . The project scope includes the Casting Section , Reduction Section , and Maintenance Section , with whom we work closely . The project is limited to internal resources ( i.e. , budget and employee time ) . The project should not exceed 3 months and the solution should include an even distribution of working hours amongst the team members . We will focus on trying to find and solve problem that obstructs our operational from our internal ( Casting Section ) and other sections .
Selection
Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype .
Application
For our first learning launch , we focused on finding root cause that affected to our defect product . After finding what our root causes are , we focused to solve problems from our internal section . We collect operational data , brainstorming with operators and team leader , and our machine maker / supplier to be analyze then we get operational standard to optimize the quality of products . Next , we socialize the operational standard / quality control sheet to all 4 team leaders and 20 operators to use this standard in the field . We encourage all members to going extra miles so we can reach our goal : reduce defect of aluminium billet product . In one month , our reject rate decreases from 12.7 % to 5.28 % . It is a significant result but we know that we still can go further .
For our second learning launch , we focused on get support from related section : Reduction Section and Maintenance Section . We discussed and brainstormed about what still causes this defect . With an open mind and acknowledge each other 's lacks , other related section committed to give the best support that they can do to help us reduce our
defect . Reduction Section committed to prioritized the molten which is our main material to be charge on time every batch . Maintenance Section committed to give minor maintenance every 20x batches to our casting table and major maintenance every 60x batches . In 1 month , our reject rate can decrease to 4.28 % and the next month our reject rate is 2.43 % .
Insight
By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find that a more agile approach would improve our workflow , and that both our team and the key stakeholders would be fairly open to the new prioritization of tasks and process .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16431 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Mind Mapping
Challenge & Selection
The first tool I will use is Mind Mapping to help organizing information collected and generate ideas for the next stages in an ongoing personal project . The idea may lead to a startup company and , specially at an early stage , brainstorming is necessary to consolidate the various subsidiary ideas that may come up . This is my first time using design thinking tools and from what I read , I find the Mind Mapping tool very useful as it allows to present the information in a visually brain - friendly method [ 1 ] .
Application
Following the guidelines provided by Joanna Chavez in her video lecture of Module 3 [ 2 ] , I will start by gathering stakeholders ( about ten people ) in an open space . I will then explain the main idea and what fits and what does not . Sticky notes will be given in order for them to write their ideas and then group them in related boards , forming clusters . I expect several boards , each representing a theme , will be created . As stated by Joanna Chavez , this will probably be the most challenging part as it will be necessary to break down the several , complex , ideas into simpler ones . Nevertheless , this is the most gratifying process . The previously mentioned processes represent the what is step .
Following comes the what if step , where possible solutions must be found in order to overcome the design challenges provided by the previous step ( what is ) .
Insight & Approach
I expect that by applying the Mind Mapping tool , a lot of insights will be clarified for future stages of the project . As mentioned previously , this is the first design thinking tool that I will use . During the real experience , there is a big possibility that new challenges will appear , which I must overcame . Experience provides better knowledge so in the future I will use other design thinking tools in order to strive for better results .
References
[ 1 ] http://www.designorate.com/how-to-use-mind-mapping/
[ 2 ] https://www.coursera.org/learn/uva-darden-design-thinking-innovation/lecture/lsFRa/mind- mapping - tool
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Mind Mapping
Challenge & Selection
The first tool I will use is Mind Mapping to help organizing information collected and generate ideas for the next stages in an ongoing personal project . The idea may lead to a startup company and , specially at an early stage , brainstorming is necessary to consolidate the various subsidiary ideas that may come up . This is my first time using design thinking tools and from what I read , I find the Mind Mapping tool very useful as it allows to present the information in a visually brain - friendly method [ 1 ] .
Application
Following the guidelines provided by Joanna Chavez in her video lecture of Module 3 [ 2 ] , I will start by gathering stakeholders ( about ten people ) in an open space . I will then explain the main idea and what fits and what does not . Sticky notes will be given in order for them to write their ideas and then group them in related boards , forming clusters . I expect several boards , each representing a theme , will be created . As stated by Joanna Chavez , this will probably be the most challenging part as it will be necessary to break down the several , complex , ideas into simpler ones . Nevertheless , this is the most gratifying process . The previously mentioned processes represent the what is step .
Following comes the what if step , where possible solutions must be found in order to overcome the design challenges provided by the previous step ( what is ) .
Insight & Approach
I expect that by applying the Mind Mapping tool , a lot of insights will be clarified for future stages of the project . As mentioned previously , this is the first design thinking tool that I will use . During the real experience , there is a big possibility that new challenges will appear , which I must overcame . Experience provides better knowledge so in the future I will use other design thinking tools in order to strive for better results .
References
[ 1 ] http://www.designorate.com/how-to-use-mind-mapping/
[ 2 ] https://www.coursera.org/learn/uva-darden-design-thinking-innovation/lecture/lsFRa/mind- mapping - tool
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 8803 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Storytelling
Challenge & Selection
Storytelling is a mean for sharing and interpreting experiences and knowledge in a variety of cases and groups of people regardless their social or physical background . I use it all the time in my daily life for the upbringing of my children but also in my work which includes educational programs to large groups of employees . One of my work tasks is to educate colleagues in new programs and products of our organization and additionally to persuade them to use all of them in an efficient way in order to satisfy client needs . A large number of employees do not have the time to read and follow the official description of a procedure related with a new service , method or product . They often can not find in time the appropriate instructions to solve their work problems and in their effort to quickly find a proper solution they become more confused . That ’s the point which I usually appear with my storytelling tool . Application Presenting in my organization educational seminars to my colleagues about the products of my division , many times I have to face their ignorance about my work and usually their hostile mood since they believe I am one more person of those who make their work more sophisticated or complicated . Although there is a well - organized presentation with slides , I always find a hidden story from our daily working life in each of them . For example , one of my short stories concerns the case of a client who in the competition had a service that we could have offered on better terms but my colleague ignored it , as a result of which the client was dissatisfied and constantly quarreled with him . After telling my short story there is someone in the audience with questions and there starts the interesting part of the presentation . People start feeling more comfortable in asking questions and share with me their similar experiences or problems . In no time they understand the scope of my presentation , the working procedures I present and how these will make easier the way they work . Insight & Approach In every seminar I manage to solve working problems of years by simply narrating short stories . After each presentation , I have new stories to tell and enrich my presentation for the next group . Moreover , people feel comfortable to advise me any time they face such a problem . By this approach we create a channel of communication and transfer of knowledge , from one person to another and we provide immediate solutions to simple everyday problems . This gives people the opportunity to manipulate time more efficiently and to focus on more important matters . This course made me see my little stories as a very useful tool in my work flow .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Storytelling
Challenge & Selection
Storytelling is a mean for sharing and interpreting experiences and knowledge in a variety of cases and groups of people regardless their social or physical background . I use it all the time in my daily life for the upbringing of my children but also in my work which includes educational programs to large groups of employees . One of my work tasks is to educate colleagues in new programs and products of our organization and additionally to persuade them to use all of them in an efficient way in order to satisfy client needs . A large number of employees do not have the time to read and follow the official description of a procedure related with a new service , method or product . They often can not find in time the appropriate instructions to solve their work problems and in their effort to quickly find a proper solution they become more confused . That ’s the point which I usually appear with my storytelling tool . Application Presenting in my organization educational seminars to my colleagues about the products of my division , many times I have to face their ignorance about my work and usually their hostile mood since they believe I am one more person of those who make their work more sophisticated or complicated . Although there is a well - organized presentation with slides , I always find a hidden story from our daily working life in each of them . For example , one of my short stories concerns the case of a client who in the competition had a service that we could have offered on better terms but my colleague ignored it , as a result of which the client was dissatisfied and constantly quarreled with him . After telling my short story there is someone in the audience with questions and there starts the interesting part of the presentation . People start feeling more comfortable in asking questions and share with me their similar experiences or problems . In no time they understand the scope of my presentation , the working procedures I present and how these will make easier the way they work . Insight & Approach In every seminar I manage to solve working problems of years by simply narrating short stories . After each presentation , I have new stories to tell and enrich my presentation for the next group . Moreover , people feel comfortable to advise me any time they face such a problem . By this approach we create a channel of communication and transfer of knowledge , from one person to another and we provide immediate solutions to simple everyday problems . This gives people the opportunity to manipulate time more efficiently and to focus on more important matters . This course made me see my little stories as a very useful tool in my work flow .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17693 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflec , on - Storytelling
Challenge and Selec , on Storytelling is a tool that is greatly applicable in every field in life . Our best memories are stories , and hence , the concept we understand and implement best also turn out to be stories . Challenge : Bringing about a change in budget alloca?on to college socie?es .
Applica , on To do some groundwork and analysis of why the budget alloca?on was so poor in the first place , we spoke at length with the college administra?on and tried to gauge their priori?es when it came to extracurricular funding . They felt that a lot of that money went to waste as the socie?es un?l the previous years were unfaithful with their budget reports .
Insight and Approach To clear these misconcep?ons , each day , one society took the admin through the rou?ne of what the society did . We told them about the events we conducted , the prizes we won , the amount of aEen?on we garnered for the college , and finally an accurate budget report .
Post this , sa?sfied with our story , the college allocated us the adequate amount of funding we had asked for .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflec , on - Storytelling
Challenge and Selec , on Storytelling is a tool that is greatly applicable in every field in life . Our best memories are stories , and hence , the concept we understand and implement best also turn out to be stories . Challenge : Bringing about a change in budget alloca?on to college socie?es .
Applica , on To do some groundwork and analysis of why the budget alloca?on was so poor in the first place , we spoke at length with the college administra?on and tried to gauge their priori?es when it came to extracurricular funding . They felt that a lot of that money went to waste as the socie?es un?l the previous years were unfaithful with their budget reports .
Insight and Approach To clear these misconcep?ons , each day , one society took the admin through the rou?ne of what the society did . We told them about the events we conducted , the prizes we won , the amount of aEen?on we garnered for the college , and finally an accurate budget report .
Post this , sa?sfied with our story , the college allocated us the adequate amount of funding we had asked for .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14009 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Type your text
It is the best car at low budget any one can have .
To provide everyone lowrange and good performance cars
To reach every middle class family
Adding more features and colours to the product
To provide better features and design
1 ) To fix the mileage 2 ) comfort 3 ) product design
1 ) Key less 2 ) Roof top 3 ) Child lock
To take everyones opinion and idealogy
1 ) Budget friendly 2 ) Comfortable sitting 3 ) Car design
These feature can be built by more development and better hardware improvements .
The cost for the product is so low
They can be measured by the reviews posted online and survey done by us .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Type your text
It is the best car at low budget any one can have .
To provide everyone lowrange and good performance cars
To reach every middle class family
Adding more features and colours to the product
To provide better features and design
1 ) To fix the mileage 2 ) comfort 3 ) product design
1 ) Key less 2 ) Roof top 3 ) Child lock
To take everyones opinion and idealogy
1 ) Budget friendly 2 ) Comfortable sitting 3 ) Car design
These feature can be built by more development and better hardware improvements .
The cost for the product is so low
They can be measured by the reviews posted online and survey done by us .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18586 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection The university I currently work for planned to start its first batch for BBA(bachelor ’s in business administration ) . Since it was the first batch we did n’t have the experience as to how to make them into better managers and leaders . But the foremost was how to make the students feel welcomed and get adapted to the university so that we could easily and within few weeks start their learning process . Because the early you start the better . Being the part of the HR department of the university , we had to come up with methods and techniques for this . We chose the visualisation tool . Why , because it is an easy and effective tool . And it helps to make ideas tangible and concrete . Application We figured every student have in mind some expectations from the university , how and in what way they want the faculty me members to work and act towards them . The first year MBA students were asked to participate in this process . We asked them to think about their first day of college and about their expectations and experiences . And then to put them into visual graphics or just into charts . After we had collected all the data we then asked them to rate it . Asked them in the based of their expectations what was it they wanted us to improve and work towards . We also asked them about the issues they faced as a fresher in the university . After we had some relevant ideas and information we started working on them . With every expectation that matched with the work ethics we put them on the vision board . We looked into the rating and reviews of the students . Then all the members of the HR group was asked to give ideas and insights into how they think the expectations could be met and how the low ratings could be prevented in the future . Then we started classifying the data . All the ideas were shared with the students and the students and the HR members they together worked towards creating and choosing the idea that works . Ideas they meet not only the needs of the students but are also feasible by the departments of the university . Groups of 5 - 6 were formed based on their similar ideas and concepts and each group was to then prepare the presentation on why their plan
worked and if we could combine it with others to create a better prototype . After 3 - 4 sessions we had prepared a good plan that had the needs of the students as well as the faculty members . We experimented and got feedback and then again and again . Finally we had ourselves the perfect plan to execute . Insights & approach What I have learned from conducting this exercise with several groups is that while the graphic is important for reinforcing the understanding of the problem we are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while we are working together to define the problem space . The graphic gives the diverse group of stakeholders a focal point for discussion . We were able to quickly identify what we were missing . This helped us to identify what we do n’t know , in what areas we need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights an d learning , next time I would use the visualisation activity as a starting point for a series of desig n thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a re ference tool throughout the remainder of their work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection The university I currently work for planned to start its first batch for BBA(bachelor ’s in business administration ) . Since it was the first batch we did n’t have the experience as to how to make them into better managers and leaders . But the foremost was how to make the students feel welcomed and get adapted to the university so that we could easily and within few weeks start their learning process . Because the early you start the better . Being the part of the HR department of the university , we had to come up with methods and techniques for this . We chose the visualisation tool . Why , because it is an easy and effective tool . And it helps to make ideas tangible and concrete . Application We figured every student have in mind some expectations from the university , how and in what way they want the faculty me members to work and act towards them . The first year MBA students were asked to participate in this process . We asked them to think about their first day of college and about their expectations and experiences . And then to put them into visual graphics or just into charts . After we had collected all the data we then asked them to rate it . Asked them in the based of their expectations what was it they wanted us to improve and work towards . We also asked them about the issues they faced as a fresher in the university . After we had some relevant ideas and information we started working on them . With every expectation that matched with the work ethics we put them on the vision board . We looked into the rating and reviews of the students . Then all the members of the HR group was asked to give ideas and insights into how they think the expectations could be met and how the low ratings could be prevented in the future . Then we started classifying the data . All the ideas were shared with the students and the students and the HR members they together worked towards creating and choosing the idea that works . Ideas they meet not only the needs of the students but are also feasible by the departments of the university . Groups of 5 - 6 were formed based on their similar ideas and concepts and each group was to then prepare the presentation on why their plan
worked and if we could combine it with others to create a better prototype . After 3 - 4 sessions we had prepared a good plan that had the needs of the students as well as the faculty members . We experimented and got feedback and then again and again . Finally we had ourselves the perfect plan to execute . Insights & approach What I have learned from conducting this exercise with several groups is that while the graphic is important for reinforcing the understanding of the problem we are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while we are working together to define the problem space . The graphic gives the diverse group of stakeholders a focal point for discussion . We were able to quickly identify what we were missing . This helped us to identify what we do n’t know , in what areas we need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights an d learning , next time I would use the visualisation activity as a starting point for a series of desig n thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a re ference tool throughout the remainder of their work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15627 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | ANS1 :
YES , I believe that Starbuck ’s corporate culture has given the organization a competitive adv . to the industry . I think so because of the following reasons :
• Attractive ambience : Because of its dazzled ambience which includes
well lighted stores with light cherry wood and art work , which keeps the customers attracted towards it . And also it pays attention in packaging of the product they sell and tries to upskill their customers regarding beans , grind and coffee / expresso machines .
• Meeting Requirements : The employees of the Starbuck ’s are 24/7
available to fulfill every demand of the consumer with passion , genuine love and solid commitments . And also maintains an emotional bond with the customers visiting in their stores by paying attention to their every detail which creates a feeling of familiarity .
• Upgrading menu cards : After the observation of Shultz , it was concluded
that in the evening the crowd was mostly the college students who made the place a common meeting room , so to make them comfortable Starbucks upgraded its menu with pastries , sandwiches , etc . and even extended the closing time of the stores .
• Surprise Customers : To keep themselves highlighted in the market ,
Starbucks started giving randomly surprises to their customers , which can be in the form of appreciation and remembering the consumers choices and preferences , which created a sense of belongingness to the visitors .
• Good services : To keep them out of the box Starbucks started treating
their customers with customized beverages which was out of their menu items and also constantly providing them with the unmatched services .
• Providing best without compromising : Starbucks maintained a quality
level which was being followed at every store at every location , they never compromised with the quality of their product . The consumer will get the same quality if product whichever store they visit .
ANS 2 : YES , I would prefer to work at Starbucks as it is more desirable to work for than other coffee shops because of the following reasons :
• Treated as Baristas : Starbucks tries to make their employees distinctive ,
sleek and comfortable by calling them partners or Baristas .
• Respectful treatment of employees : Starbucks has taken a wonderful
step by making their own employees as the brand ambassadors of Starbucks , they can definitely hire a famous figure or celebrity to endorse their product but they still choose their own family i.e. their employees .
• Equal treatment : Starbucks treats all their employees fairly and are
equitably rewarded . This delightful treatment is not only for their existing employees but also for new hires , they are fully empowered to decide things fairly . And also for the new hires they develops a training period in which they spend more in comparison to advertise their product . Moreover , they encourages their employees to think themselves as equity partners who are eligible to share the fruits of company and prosperity .
• Benefits and Perks : There are numerous policies and offers which are
generated for the benefit of the employees , such as medical , dental , vision , and short term disability insurance , paid vacations , paid holidays , dependency benefits , employee assistance services , stock options , etc . Shultz never differentiate between the part time and full time employees and provides them with the same benefits .
• Happy workforce : Shultz believe that it is important to work with the
enthusiastic support of a happy workforce is very essential to please the customers consistently , Starbucks always puts their employees ahead of shareholders which make them stand out from other stores .
These are the most important reason that every employee love to work the company .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: ANS1 :
YES , I believe that Starbuck ’s corporate culture has given the organization a competitive adv . to the industry . I think so because of the following reasons :
• Attractive ambience : Because of its dazzled ambience which includes
well lighted stores with light cherry wood and art work , which keeps the customers attracted towards it . And also it pays attention in packaging of the product they sell and tries to upskill their customers regarding beans , grind and coffee / expresso machines .
• Meeting Requirements : The employees of the Starbuck ’s are 24/7
available to fulfill every demand of the consumer with passion , genuine love and solid commitments . And also maintains an emotional bond with the customers visiting in their stores by paying attention to their every detail which creates a feeling of familiarity .
• Upgrading menu cards : After the observation of Shultz , it was concluded
that in the evening the crowd was mostly the college students who made the place a common meeting room , so to make them comfortable Starbucks upgraded its menu with pastries , sandwiches , etc . and even extended the closing time of the stores .
• Surprise Customers : To keep themselves highlighted in the market ,
Starbucks started giving randomly surprises to their customers , which can be in the form of appreciation and remembering the consumers choices and preferences , which created a sense of belongingness to the visitors .
• Good services : To keep them out of the box Starbucks started treating
their customers with customized beverages which was out of their menu items and also constantly providing them with the unmatched services .
• Providing best without compromising : Starbucks maintained a quality
level which was being followed at every store at every location , they never compromised with the quality of their product . The consumer will get the same quality if product whichever store they visit .
ANS 2 : YES , I would prefer to work at Starbucks as it is more desirable to work for than other coffee shops because of the following reasons :
• Treated as Baristas : Starbucks tries to make their employees distinctive ,
sleek and comfortable by calling them partners or Baristas .
• Respectful treatment of employees : Starbucks has taken a wonderful
step by making their own employees as the brand ambassadors of Starbucks , they can definitely hire a famous figure or celebrity to endorse their product but they still choose their own family i.e. their employees .
• Equal treatment : Starbucks treats all their employees fairly and are
equitably rewarded . This delightful treatment is not only for their existing employees but also for new hires , they are fully empowered to decide things fairly . And also for the new hires they develops a training period in which they spend more in comparison to advertise their product . Moreover , they encourages their employees to think themselves as equity partners who are eligible to share the fruits of company and prosperity .
• Benefits and Perks : There are numerous policies and offers which are
generated for the benefit of the employees , such as medical , dental , vision , and short term disability insurance , paid vacations , paid holidays , dependency benefits , employee assistance services , stock options , etc . Shultz never differentiate between the part time and full time employees and provides them with the same benefits .
• Happy workforce : Shultz believe that it is important to work with the
enthusiastic support of a happy workforce is very essential to please the customers consistently , Starbucks always puts their employees ahead of shareholders which make them stand out from other stores .
These are the most important reason that every employee love to work the company .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22301 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Release
Challenge
I am a member of the Production Planning and Control department of the company where I work - our challenge is to improve workflow ( activities and projects ) for better machine product distribution and raw material savings . The scope of the project includes the quality , production , warehouse and procurement departments . The project is limited to internal resources ( ie budget and employee time ) . The project should not exceed 30 business days and the solution should include a uniform distribution of working hours among team members . We 'll focus on trying to figure out what our team members , as well as key stakeholders in the Production Planning and Control ( PPC ) department , find ineffective or problematic about workflow and product scheduling .
Selection
The team has gone through a lot of activities and training with design thinking tools , so it 's ready to try out the learning launch tool . Generally speaking , the launch of learning is an experiment designed to quickly test an idea and a prototype , which we jointly created to improve the capacity of the production flow .
Application
In our first learning release , focused on the structure / execution of our programming tasks , you can see if we could structure our tasks , projects and processes to tailor Scrum project management methods to our work ( eg , scheduled time , meetings ) . revisions , etc . ) This proves our structure assumption and execution were the main causes of our workflow challenge . Our team underwent a two - day training with a Scrum project management coach . We then went through five workshops to structure our tasks and processes more quickly . These two sessions take place within a period of three and a half weeks . We hope to produce a document with a clear description of our new , more streamlined processes / workflows .
In our second learning release , we focused on getting information about our tasks and using it . This tested our assumption that our task priority was the main cause of our workflow challenge . Our team has completed an anonymous survey in the manufacturing sector . Because the surveys include questions about our proposed new process , understanding the process and prioritizing tasks and feelings about change were carried out within a week .
Insight
By applying a start - up learning tool , our team identified our assumptions and designed releases to test these assumptions . In addition , we think about the expected results , hoping to find a more effective way to improve workflow and our team and key parts needed to open a new priority for tasks and processes . The result was expected by the team , but with some different suggestions than we imagined , or that will be good for the team and the improvement project . In the future , a team will review this insight and incorporate it into future release projects with production suggestions as a continuous improvement project .
Insights are particularly important at this stage , as releases come before a full implementation on the design thinking timeline .
Approach
The team has gone through many activities and training with design thinking tools and is at this stage of the timeline , the launch of learning is a useful tool . Just as in the future , as a work of continuous improvement , our team needs to review the information in our two releases and incorporate future release projects , adding as anonymous research suggestions to the project that can approach in a customized way for the full release . on the production line .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Release
Challenge
I am a member of the Production Planning and Control department of the company where I work - our challenge is to improve workflow ( activities and projects ) for better machine product distribution and raw material savings . The scope of the project includes the quality , production , warehouse and procurement departments . The project is limited to internal resources ( ie budget and employee time ) . The project should not exceed 30 business days and the solution should include a uniform distribution of working hours among team members . We 'll focus on trying to figure out what our team members , as well as key stakeholders in the Production Planning and Control ( PPC ) department , find ineffective or problematic about workflow and product scheduling .
Selection
The team has gone through a lot of activities and training with design thinking tools , so it 's ready to try out the learning launch tool . Generally speaking , the launch of learning is an experiment designed to quickly test an idea and a prototype , which we jointly created to improve the capacity of the production flow .
Application
In our first learning release , focused on the structure / execution of our programming tasks , you can see if we could structure our tasks , projects and processes to tailor Scrum project management methods to our work ( eg , scheduled time , meetings ) . revisions , etc . ) This proves our structure assumption and execution were the main causes of our workflow challenge . Our team underwent a two - day training with a Scrum project management coach . We then went through five workshops to structure our tasks and processes more quickly . These two sessions take place within a period of three and a half weeks . We hope to produce a document with a clear description of our new , more streamlined processes / workflows .
In our second learning release , we focused on getting information about our tasks and using it . This tested our assumption that our task priority was the main cause of our workflow challenge . Our team has completed an anonymous survey in the manufacturing sector . Because the surveys include questions about our proposed new process , understanding the process and prioritizing tasks and feelings about change were carried out within a week .
Insight
By applying a start - up learning tool , our team identified our assumptions and designed releases to test these assumptions . In addition , we think about the expected results , hoping to find a more effective way to improve workflow and our team and key parts needed to open a new priority for tasks and processes . The result was expected by the team , but with some different suggestions than we imagined , or that will be good for the team and the improvement project . In the future , a team will review this insight and incorporate it into future release projects with production suggestions as a continuous improvement project .
Insights are particularly important at this stage , as releases come before a full implementation on the design thinking timeline .
Approach
The team has gone through many activities and training with design thinking tools and is at this stage of the timeline , the launch of learning is a useful tool . Just as in the future , as a work of continuous improvement , our team needs to review the information in our two releases and incorporate future release projects , adding as anonymous research suggestions to the project that can approach in a customized way for the full release . on the production line .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12238 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Challenge & Selection
We as a Digital banking organization are developing many new products to cater to need to unbanked population in India . This sector is underserviced with lack of Banking facilities . Village population in India have a problem of cash withdrawal in need of hour . They have dependency on Bank branches which are limited . We wanted to identify the challenges and solve this problem in a cost effective manner .
We have a team of diversified individuals from sales , strategy , research , compliance and marketing . Tool we picked up was visualization to help us get to all possible challenges that are there .
Application
We started with bringing the team in one room gave them sheet of paper and asked them to write as many challenges they know / come across while working or as a customer while going out to with draw cash . We asked them to also write location / distance of their favorite place for this particular cash withdrawal activity .
We then started putting up views that have come up on white board dividing them into challenges faced / what delights them . There were many diversified views but correlated to each other . Some were customer centric others also include cost of operations for banks for maximizing reach . We started segregating it into different buckets which included customer centric challenges / Operational challenges . There were some challenges which came up which might be of less use today but noted those as well like challenge of power / Internet connectivity of broadband in Banks etc .
Insights & Approach
Few challenges stated by most of them were branch timing , cash dry up in ATMs , Distance of these Banks / ATMs & a major challenge of Rural population uncomfortable in using ATM and Bank forms for withdrawal . Also small players working on cash withdrawal solution on government security number .
Insight that came out was Customer does not want to wait for cash withdrawal at bank or branch he does it out of his necessity and hence any act that delights him is a advantage
Customer does not want to travel large distances to banks and do transaction . In current scenario it is 5- 10 km in most of rural india .
Customer want to be sure that if he reaches a place he gets money and does not have to return empty handed due to technical glitches .
Since literacy rate is low in India customer is not comfortable in filling form or use ATM where he has to choose multiple options to withdraw cash .
Visualization helped us put different thoughts and probable challenges / Opportunities in front of all of us thus helping us think through all possible What is . I would be using this tool every time from now on .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Challenge & Selection
We as a Digital banking organization are developing many new products to cater to need to unbanked population in India . This sector is underserviced with lack of Banking facilities . Village population in India have a problem of cash withdrawal in need of hour . They have dependency on Bank branches which are limited . We wanted to identify the challenges and solve this problem in a cost effective manner .
We have a team of diversified individuals from sales , strategy , research , compliance and marketing . Tool we picked up was visualization to help us get to all possible challenges that are there .
Application
We started with bringing the team in one room gave them sheet of paper and asked them to write as many challenges they know / come across while working or as a customer while going out to with draw cash . We asked them to also write location / distance of their favorite place for this particular cash withdrawal activity .
We then started putting up views that have come up on white board dividing them into challenges faced / what delights them . There were many diversified views but correlated to each other . Some were customer centric others also include cost of operations for banks for maximizing reach . We started segregating it into different buckets which included customer centric challenges / Operational challenges . There were some challenges which came up which might be of less use today but noted those as well like challenge of power / Internet connectivity of broadband in Banks etc .
Insights & Approach
Few challenges stated by most of them were branch timing , cash dry up in ATMs , Distance of these Banks / ATMs & a major challenge of Rural population uncomfortable in using ATM and Bank forms for withdrawal . Also small players working on cash withdrawal solution on government security number .
Insight that came out was Customer does not want to wait for cash withdrawal at bank or branch he does it out of his necessity and hence any act that delights him is a advantage
Customer does not want to travel large distances to banks and do transaction . In current scenario it is 5- 10 km in most of rural india .
Customer want to be sure that if he reaches a place he gets money and does not have to return empty handed due to technical glitches .
Since literacy rate is low in India customer is not comfortable in filling form or use ATM where he has to choose multiple options to withdraw cash .
Visualization helped us put different thoughts and probable challenges / Opportunities in front of all of us thus helping us think through all possible What is . I would be using this tool every time from now on .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14447 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Challenge & Selection The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non - citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front- stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front- stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight & Approach What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Challenge & Selection The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non - citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front- stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front- stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight & Approach What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18711 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Page 1 of
APPLICATION Here are the below few topics which show how I tried to apply Design Thinking . CHALLENGEs Faced I am working as an intern in Benita and Catalino Yap Foundation in Seoul whose one and only goal is to help people go can not afford to hire any law firms in Seoul . There are many people living around this country but not all can afford it , hence this is where we come into picture . We try our best following these rules : Responsibility – here each and every one is quite aware of their own requirement . Livelihood – Where every individual tries to enjoy their own life balancing nature , society . Helpful — Where each person helps to those in need . The reasons we believe in this are : The maximum people in Seoul are the ones people live peacefully and happily . Helping the ones who really are in a position where they can not afford firms and have to face other consequences is a lot of pressure . Hence , I am working on Super Big Yosegaki Project ( starting with those in university ) . Reason for Selecting- We as an individual use “ Storytelling ” tool so that we can answers as many questions in near future . APPLICATION For more few years , our Firm had interviewing peoples about their own methods and ways of helping people or the ones in need . Insight od ’s this application This storytelling tool gave me the vision that all the stories that we came across has more depth and are connecting to people . APPROACH Using the social media hashtag # Yokai Project , we want to create a movement for young people to go through these stages of being involved .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Page 1 of
APPLICATION Here are the below few topics which show how I tried to apply Design Thinking . CHALLENGEs Faced I am working as an intern in Benita and Catalino Yap Foundation in Seoul whose one and only goal is to help people go can not afford to hire any law firms in Seoul . There are many people living around this country but not all can afford it , hence this is where we come into picture . We try our best following these rules : Responsibility – here each and every one is quite aware of their own requirement . Livelihood – Where every individual tries to enjoy their own life balancing nature , society . Helpful — Where each person helps to those in need . The reasons we believe in this are : The maximum people in Seoul are the ones people live peacefully and happily . Helping the ones who really are in a position where they can not afford firms and have to face other consequences is a lot of pressure . Hence , I am working on Super Big Yosegaki Project ( starting with those in university ) . Reason for Selecting- We as an individual use “ Storytelling ” tool so that we can answers as many questions in near future . APPLICATION For more few years , our Firm had interviewing peoples about their own methods and ways of helping people or the ones in need . Insight od ’s this application This storytelling tool gave me the vision that all the stories that we came across has more depth and are connecting to people . APPROACH Using the social media hashtag # Yokai Project , we want to create a movement for young people to go through these stages of being involved .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18803 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge and Selection
I am part of a team which works on a product that captures metrics of all projects initiated in a service based company and based on the metrics , the application provides insights into project performance , areas of concern , achievements , etc . The data is submitted once in a month for an entire month and then it is followed by a review , post which the same data shall be shared with the organization leadership for further review / analysis and action if required .
We noticed that the data at the time of review by the leadership would be almost as old as 1.5 to 2 months . We wanted to cut down on this delay and make the data submission cycle weekly . In doing this we had to consider the various categories of projects and their data capture templates . This meant the expected change was complex and had to go through a lot of planning , impact analysis and mitigation plans in case of issues .
To deal with this chose Learning Launch as our design tool , as we could learn better in a working environment with a fewer projects . Learning Launches help us to test an idea quickly with lesser cost . At the end of a learning launch , we should be able to arrive at a decision whether to go ahead with the idea or not .
Application
For the learning launch , we selected only one category of project . We developed a weekly system , and the selected a handful of projects for the launch . The project leaders were trained on the system and were asked to submit their data on this new system . During the process , I noted all the pain points and they were addressed . We did this for a couple of weekly cycles to test the outcome of this process change .
Leadership at organization level were also consulted to understand if there were any suggestions / concerns . The reviews were made available anytime as opposed to previous ‘ once in a month ’ process .
Insight and Approach
Throughout the learning launch , the key was to stay connected with the application users to gather their feedback , identify areas of improvement , in general to understand what works best for both parties . I held multiple demos / live working sessions , feedback sessions after the launch in order to make this transition easy for the users . The data captured were analyzed thoroughly , and appropriate enhancements were done on the data review application .
During the learning launch , we got an opportunity to understand various problem statements . We were able to come up with a better solutions to these problems . With the knowledge gained during learning launch , we were able to make the transition for other project types with much ease .
This whole process has given so much of learning that I have realized for complex changes where the investment in time and money is higher , Learning Launch is the best way to quickly test the approach / idea for the outcome .
I must admit , that the organization leadership are now able to view nearly real time data at any given point of time and are able to intervene in cases where they foresee an issue .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge and Selection
I am part of a team which works on a product that captures metrics of all projects initiated in a service based company and based on the metrics , the application provides insights into project performance , areas of concern , achievements , etc . The data is submitted once in a month for an entire month and then it is followed by a review , post which the same data shall be shared with the organization leadership for further review / analysis and action if required .
We noticed that the data at the time of review by the leadership would be almost as old as 1.5 to 2 months . We wanted to cut down on this delay and make the data submission cycle weekly . In doing this we had to consider the various categories of projects and their data capture templates . This meant the expected change was complex and had to go through a lot of planning , impact analysis and mitigation plans in case of issues .
To deal with this chose Learning Launch as our design tool , as we could learn better in a working environment with a fewer projects . Learning Launches help us to test an idea quickly with lesser cost . At the end of a learning launch , we should be able to arrive at a decision whether to go ahead with the idea or not .
Application
For the learning launch , we selected only one category of project . We developed a weekly system , and the selected a handful of projects for the launch . The project leaders were trained on the system and were asked to submit their data on this new system . During the process , I noted all the pain points and they were addressed . We did this for a couple of weekly cycles to test the outcome of this process change .
Leadership at organization level were also consulted to understand if there were any suggestions / concerns . The reviews were made available anytime as opposed to previous ‘ once in a month ’ process .
Insight and Approach
Throughout the learning launch , the key was to stay connected with the application users to gather their feedback , identify areas of improvement , in general to understand what works best for both parties . I held multiple demos / live working sessions , feedback sessions after the launch in order to make this transition easy for the users . The data captured were analyzed thoroughly , and appropriate enhancements were done on the data review application .
During the learning launch , we got an opportunity to understand various problem statements . We were able to come up with a better solutions to these problems . With the knowledge gained during learning launch , we were able to make the transition for other project types with much ease .
This whole process has given so much of learning that I have realized for complex changes where the investment in time and money is higher , Learning Launch is the best way to quickly test the approach / idea for the outcome .
I must admit , that the organization leadership are now able to view nearly real time data at any given point of time and are able to intervene in cases where they foresee an issue .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17318 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 1 . Challenge :
I work in a Shared Service Center ( SSC ) of an international company , which is dedicated to producing products and services in the energy sector ; here we take care of centralizing many tasks from different global areas such as Accounts Payable , Human Resources and IT . Every day we have many requests for processes , where our objective is to carry them out correctly and on time , complying with the SLAs established with our Clients ( users of the same company located in different offices and mills around the world ) . The challenge was , the implementation of an automated recurring tasks process called RPA ( Robotic Process Automation ) , the acceptance of SSC employees to have to work alongside a robot was something that had never been carried out in the company . And although the different benefits from the use of this technology are more than proven , that people accept it , the resistance to the unknown and that the employee thinks that a robot will take his / her place , it was a topic difficult to tackle …
- To find out more about what a Shared Service Center is please go to :
https://www.youtube.com/watch?v=wouXuqJiCro
- To find out more about what a RPA is please go to :
https://www.youtube.com/watch?v=9URSbTOE4YI
2 . Selection :
Visualization is the tool I chose to show our employees the many benefits of using RPA , not only for the company ( costs reduce , 24/7 work force , no errors , etc . ) ; if not for the users themselves . For this I choose the use of Animated Videos , through the tool : PowToon PowToon is one of the free and online apps to make popular animated videos . It is very easy to learn how to create animated videos with PowToon . The variety of templates it offers is one of its main advantages over other similar applications . In addition , each template has multiple graphic resources that allow you to personalize your story while respecting the graphic style .
What is PowToon :
https://www.youtube.com/watch?v=oR__WIK_yqk
Example of Animated Video in PowToon :
https://www.youtube.com/watch?v=PqS-bWQ3YA8
3 . Application :
Firstly , we started by conducting some brief surveys with the different employees within the service center , in these surveys we included questions such as : what they identified as advantages with the implementation of Robots , as well as which they identified as disadvantages and in the same way the option of let us know their concerns if is that they had them ( many did have them ) .
We also did some personal “ interviews ” with Team Leaders and some employees taken from critical areas . The results gave us that although the employees believed that the use of RPA was something innovative and that it was going to automate many of the tasks they were currently performing ; this could also be the cause of running out of work to do , and for that , later they were candidates to be no more required by the company .
And although it was explained to them that this should not be the case , and the diferent advantages of having an automated process that would help them carry out all those daily monotonous tasks .
It was only until visualizing it in these animated short videos , ( where we showed an employee saving time , and dedicating it to special tasks that would generate greater value , as well as leaving the office according to their schedules , having a better life and work balance , and how this will also help to spend more time with their families , etc , etc , ) that employees understood in a better way the benefits and they started supporting the Project , even they were interested in participate in the robot`s programming , implementation and maintenance , finding on these a new option of Carreer development and new skills .
4 . Insight :
Applying the Visualization tool or visual thinking , I realized that people can identify solutions that perhaps with simple logical thinking they can not see . In the same way when you give people the same concept expressed in images is much more easy to have a general consensus of some approach or idea , as well as to break established paradigms over time .
When we began to introduce to the SSC the RPA concept , many of the employees don`t really known what it was , and how it could change or impact their daily work , after surveys , meetings and the presentation of the RPA through of the videos , with images of common people like them , and explaning all the benefits that this technology allows , all employees and the top management were aligned . Everyone began to speak the same language and redirected their efforts towards a common goal ; and here is when I saw that the resistance is transformed into support .
5 . Approach :
What I`ve learned is that the visualization tool seems to me to be very effective , but I understand now .. that I could use it in different stages of the process , both in much earlier stages as well as in more advanced stages and later as the project was progressing .
What I would make different would be : involve more people , not only those who are in key positions , or as supervisors of any group , if not choose people from different areas and diverse functions and who will be involved in the project from the beginning , where I could receive their feedback , concerns and ideas more directly .
Maybe I could use a mix of tools , maybe storytelling could be usefull also for this case , I believe with this course we all have now different ways and options to innovate , always thinking in people needs and being totally empathic .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1 . Challenge :
I work in a Shared Service Center ( SSC ) of an international company , which is dedicated to producing products and services in the energy sector ; here we take care of centralizing many tasks from different global areas such as Accounts Payable , Human Resources and IT . Every day we have many requests for processes , where our objective is to carry them out correctly and on time , complying with the SLAs established with our Clients ( users of the same company located in different offices and mills around the world ) . The challenge was , the implementation of an automated recurring tasks process called RPA ( Robotic Process Automation ) , the acceptance of SSC employees to have to work alongside a robot was something that had never been carried out in the company . And although the different benefits from the use of this technology are more than proven , that people accept it , the resistance to the unknown and that the employee thinks that a robot will take his / her place , it was a topic difficult to tackle …
- To find out more about what a Shared Service Center is please go to :
https://www.youtube.com/watch?v=wouXuqJiCro
- To find out more about what a RPA is please go to :
https://www.youtube.com/watch?v=9URSbTOE4YI
2 . Selection :
Visualization is the tool I chose to show our employees the many benefits of using RPA , not only for the company ( costs reduce , 24/7 work force , no errors , etc . ) ; if not for the users themselves . For this I choose the use of Animated Videos , through the tool : PowToon PowToon is one of the free and online apps to make popular animated videos . It is very easy to learn how to create animated videos with PowToon . The variety of templates it offers is one of its main advantages over other similar applications . In addition , each template has multiple graphic resources that allow you to personalize your story while respecting the graphic style .
What is PowToon :
https://www.youtube.com/watch?v=oR__WIK_yqk
Example of Animated Video in PowToon :
https://www.youtube.com/watch?v=PqS-bWQ3YA8
3 . Application :
Firstly , we started by conducting some brief surveys with the different employees within the service center , in these surveys we included questions such as : what they identified as advantages with the implementation of Robots , as well as which they identified as disadvantages and in the same way the option of let us know their concerns if is that they had them ( many did have them ) .
We also did some personal “ interviews ” with Team Leaders and some employees taken from critical areas . The results gave us that although the employees believed that the use of RPA was something innovative and that it was going to automate many of the tasks they were currently performing ; this could also be the cause of running out of work to do , and for that , later they were candidates to be no more required by the company .
And although it was explained to them that this should not be the case , and the diferent advantages of having an automated process that would help them carry out all those daily monotonous tasks .
It was only until visualizing it in these animated short videos , ( where we showed an employee saving time , and dedicating it to special tasks that would generate greater value , as well as leaving the office according to their schedules , having a better life and work balance , and how this will also help to spend more time with their families , etc , etc , ) that employees understood in a better way the benefits and they started supporting the Project , even they were interested in participate in the robot`s programming , implementation and maintenance , finding on these a new option of Carreer development and new skills .
4 . Insight :
Applying the Visualization tool or visual thinking , I realized that people can identify solutions that perhaps with simple logical thinking they can not see . In the same way when you give people the same concept expressed in images is much more easy to have a general consensus of some approach or idea , as well as to break established paradigms over time .
When we began to introduce to the SSC the RPA concept , many of the employees don`t really known what it was , and how it could change or impact their daily work , after surveys , meetings and the presentation of the RPA through of the videos , with images of common people like them , and explaning all the benefits that this technology allows , all employees and the top management were aligned . Everyone began to speak the same language and redirected their efforts towards a common goal ; and here is when I saw that the resistance is transformed into support .
5 . Approach :
What I`ve learned is that the visualization tool seems to me to be very effective , but I understand now .. that I could use it in different stages of the process , both in much earlier stages as well as in more advanced stages and later as the project was progressing .
What I would make different would be : involve more people , not only those who are in key positions , or as supervisors of any group , if not choose people from different areas and diverse functions and who will be involved in the project from the beginning , where I could receive their feedback , concerns and ideas more directly .
Maybe I could use a mix of tools , maybe storytelling could be usefull also for this case , I believe with this course we all have now different ways and options to innovate , always thinking in people needs and being totally empathic .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14446 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Storytelling
Challenge and Selection
Storytelling has proved to be a vital tool in my life that has helped me expedite and improve the outcomes of projects . As an undergraduate student in computer science , I work with budding programmers and spend my time solving problems for a living . A particular challenge that we faced in the early years at my own university was , that students were unable to bring their theoretical knowledge and their problem - solving skills to the machine and implement their solutions as good programs . This was a very important problem , as it was solely responsible for the deteriorating confidence of the students and the low quality of education in the university . Surprisingly , using storytelling as a subtle but meticulously planned tool , we were able to gain a lot of confidence in our programming skills and subsequently won many competitions . Storytelling is the most fundamental of the tools , that does n’t just impact the quantitative results that most organizations care about , but also affect the people emotionally .
Application
Improving the quality of programming education and particularly , the problem of lack of motivation in the students was a problem that required an emotional impact as well as quantitative results . Storytelling seemed to be the perfect tool . The story that my colleagues and I decided to go ahead with , was that of the legendary programmers and computer scientists . Every day , we began to pick one famous personality in computer science and went through their work thoroughly . Not only did we immerse ourselves deeply in the problems that they were trying to solve at that time , we were intrinsically motivated to solve those problems ourselves as we already knew the significance of their work .
Insight and Approach
What our professors quickly realized was that the problem was not the lack of quality education , but the lack of confidence that encumbered the students from writing great code . They decided to go ahead with the “ daily throwback ” model of teaching , where they presented problems like : writing the algorithm for google search , solving the shortest path problem etc . When these problems were tied closely with the stories of the legendary scientists who worked so hard to produce their work , many students found it so interesting that they never went home until they had at least figured out how to solve the problem , even if they did n’t have concrete programs running . To solve the problem of under - confidence , students were paired . Pair - programming was also implemented after researching about Jeff Dean and Sanjay Ghemawat ( legendary computer scientists ) . This practice helped the students in being more open and garnering an expanded purview about things . Pair programming turned out to be
immensely helpful ( following Dean and Ghemawat ’s story ) as compared to a single person sitting on a machine and bashing her head if she were unable to solve a problem . Two people always found some ground that they could build on , to solve problems . Every day , we told ourselves a story about great minds and how they solved problems . These stories motivated the students and collecting the many pearls of wisdom from these stories ( example : pair - programming ) enabled us to be more confident in our skills , learn so much more , win major competitions and by every metric , prove that the quality of education had increased immensely , just by the simple act of telling ourselves a new story everyday .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Storytelling
Challenge and Selection
Storytelling has proved to be a vital tool in my life that has helped me expedite and improve the outcomes of projects . As an undergraduate student in computer science , I work with budding programmers and spend my time solving problems for a living . A particular challenge that we faced in the early years at my own university was , that students were unable to bring their theoretical knowledge and their problem - solving skills to the machine and implement their solutions as good programs . This was a very important problem , as it was solely responsible for the deteriorating confidence of the students and the low quality of education in the university . Surprisingly , using storytelling as a subtle but meticulously planned tool , we were able to gain a lot of confidence in our programming skills and subsequently won many competitions . Storytelling is the most fundamental of the tools , that does n’t just impact the quantitative results that most organizations care about , but also affect the people emotionally .
Application
Improving the quality of programming education and particularly , the problem of lack of motivation in the students was a problem that required an emotional impact as well as quantitative results . Storytelling seemed to be the perfect tool . The story that my colleagues and I decided to go ahead with , was that of the legendary programmers and computer scientists . Every day , we began to pick one famous personality in computer science and went through their work thoroughly . Not only did we immerse ourselves deeply in the problems that they were trying to solve at that time , we were intrinsically motivated to solve those problems ourselves as we already knew the significance of their work .
Insight and Approach
What our professors quickly realized was that the problem was not the lack of quality education , but the lack of confidence that encumbered the students from writing great code . They decided to go ahead with the “ daily throwback ” model of teaching , where they presented problems like : writing the algorithm for google search , solving the shortest path problem etc . When these problems were tied closely with the stories of the legendary scientists who worked so hard to produce their work , many students found it so interesting that they never went home until they had at least figured out how to solve the problem , even if they did n’t have concrete programs running . To solve the problem of under - confidence , students were paired . Pair - programming was also implemented after researching about Jeff Dean and Sanjay Ghemawat ( legendary computer scientists ) . This practice helped the students in being more open and garnering an expanded purview about things . Pair programming turned out to be
immensely helpful ( following Dean and Ghemawat ’s story ) as compared to a single person sitting on a machine and bashing her head if she were unable to solve a problem . Two people always found some ground that they could build on , to solve problems . Every day , we told ourselves a story about great minds and how they solved problems . These stories motivated the students and collecting the many pearls of wisdom from these stories ( example : pair - programming ) enabled us to be more confident in our skills , learn so much more , win major competitions and by every metric , prove that the quality of education had increased immensely , just by the simple act of telling ourselves a new story everyday .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22616 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Manual for first time right product
Challenge and Selection
Working in an Automotive design and development firm , designing and building a first - time
right product was emphasized for cost and time saving . We have commercial vehicle that ranges from 1ton payload to 55ton payload . In - order to achieve the cost and less product development time , components commonization needs to be done . i.e. , vehicle will be made as per the user requirement of engine capacity , vehicle length , cabin type , payload carrying bays etc .. The challenge came on the designing of aggregates / components such as steering system , change speed operator , powertrain , exhaust and intake systems which needs to be optimized for flexible integration in any type of vehicle with the concept of first time right .
Selection
The scope of work includes closely working with various aggregates design , vehicle integration ,
benchmarking and validation teams , for generating and implementing design and integration procedures . For this with the vast availability of previous validation database , design procedures , integration methods need to be consolidated and a huge database needs to be maintained for various vehicle performance to that of aggregate performance . From these database , the design and performance characteristics can be distinguished clearly for the aggregates and design manual can be developed for each aggregates / system .
Application
We started to build a design manual for each aggregate from scratch . At first , we focused on the
performance benchmarking of various competitor vehicles . All the parameters were carefully monitored . A subjective and objective data was captured . All dimensional parameters of the vehicle and its performance were characterized . Finally , a matrix is made for all the benchmark vehicles . For this activity , each design aggregate team takes the responsibility of their cluster . In this way , a detailed performance characteristics is captured . In parallel , the products in our portfolio were also monitored in a similar way . The characteristics and its performance were captured in detail and is listed along with the benchmark products . The measured data gave us a new insight as though how our products were performing with respect to the benchmark vehicles which has a similar build configuration . The matrix gave us a detailed insight about these performances . Based on the study , Design Manual was prepared which had details about how the product needs to be designed , and how it performs when it gets along with the vehicle etc . , A thumb rule / handbook format of these guidelines for aggregates were made and circulated across clusters and integration teams instructing them to adhere for these rules when a product is made .
We discussed with design team and explained about how to use our new design guidelines to improve the product design so that the product meets the validation requirements first time right . We also improved the way the product validation is performed by new validation procedures , which included prioritization of tests . All the validation activities were performed with in the stipulated time frame and new product was ready to be launched . Prior to launch we showcased the product to the experts and jury , which had members from different departments and customers . Through this subjective assessment , it was found that the product performance was meeting all the requirements .
Insight and approach
With the new learnings and a ready reckoner from the design manual , we could develop a
product with a shorter lead time and less errors . The number of protos built for the validations were reduced by 50 % . The cost involved also came down by 30 % . Since the design manual has reached all the design clusters and integration team , the first - time right design concept was also achieved . Customers were happy with the shorter lead time in delivering the well validated product . The market penetration of the product was also good .
Since this design manual worked well in design and integration teams , a testing manual of
similar kind will be developed for seamless and faster validation .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Manual for first time right product
Challenge and Selection
Working in an Automotive design and development firm , designing and building a first - time
right product was emphasized for cost and time saving . We have commercial vehicle that ranges from 1ton payload to 55ton payload . In - order to achieve the cost and less product development time , components commonization needs to be done . i.e. , vehicle will be made as per the user requirement of engine capacity , vehicle length , cabin type , payload carrying bays etc .. The challenge came on the designing of aggregates / components such as steering system , change speed operator , powertrain , exhaust and intake systems which needs to be optimized for flexible integration in any type of vehicle with the concept of first time right .
Selection
The scope of work includes closely working with various aggregates design , vehicle integration ,
benchmarking and validation teams , for generating and implementing design and integration procedures . For this with the vast availability of previous validation database , design procedures , integration methods need to be consolidated and a huge database needs to be maintained for various vehicle performance to that of aggregate performance . From these database , the design and performance characteristics can be distinguished clearly for the aggregates and design manual can be developed for each aggregates / system .
Application
We started to build a design manual for each aggregate from scratch . At first , we focused on the
performance benchmarking of various competitor vehicles . All the parameters were carefully monitored . A subjective and objective data was captured . All dimensional parameters of the vehicle and its performance were characterized . Finally , a matrix is made for all the benchmark vehicles . For this activity , each design aggregate team takes the responsibility of their cluster . In this way , a detailed performance characteristics is captured . In parallel , the products in our portfolio were also monitored in a similar way . The characteristics and its performance were captured in detail and is listed along with the benchmark products . The measured data gave us a new insight as though how our products were performing with respect to the benchmark vehicles which has a similar build configuration . The matrix gave us a detailed insight about these performances . Based on the study , Design Manual was prepared which had details about how the product needs to be designed , and how it performs when it gets along with the vehicle etc . , A thumb rule / handbook format of these guidelines for aggregates were made and circulated across clusters and integration teams instructing them to adhere for these rules when a product is made .
We discussed with design team and explained about how to use our new design guidelines to improve the product design so that the product meets the validation requirements first time right . We also improved the way the product validation is performed by new validation procedures , which included prioritization of tests . All the validation activities were performed with in the stipulated time frame and new product was ready to be launched . Prior to launch we showcased the product to the experts and jury , which had members from different departments and customers . Through this subjective assessment , it was found that the product performance was meeting all the requirements .
Insight and approach
With the new learnings and a ready reckoner from the design manual , we could develop a
product with a shorter lead time and less errors . The number of protos built for the validations were reduced by 50 % . The cost involved also came down by 30 % . Since the design manual has reached all the design clusters and integration team , the first - time right design concept was also achieved . Customers were happy with the shorter lead time in delivering the well validated product . The market penetration of the product was also good .
Since this design manual worked well in design and integration teams , a testing manual of
similar kind will be developed for seamless and faster validation .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15965 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I work in a non - governmental organization which operates with projects in the field of health predominately influenced by governmental rules , regulations and guidelines . One of our values is effective and positive collaboration with local partners in whichever area we work in so as priorities are set and needed assistance is given in areas most needed . The challenge comes in planning meetings where the inputs of the partners are necessary in order that project plans that are right for each area are implemented . However , different partners have different views about projects , how plans are made , who should be involved as well as what should be included and how they should look . Hence involving all relevant stakeholders and keeping them interested in planning is sometimes an obstacle .
Selection
Visualization : this is a tool useful in everyday tasks in which graphics can be used to get the message across as well as for further clarity and understanding . It helps in explaining further what one is putting across as at times people may perceive words differently and make own conclusions which may not necessarily be the presents ( Jana Zeller , Module 1 ) . Visualization therefore brings about cohesiveness and assists in memory as people turn to remember things more once they see them than those they hear or read about . Visualization entices people to be creative and come up with ideas which they would not necessarily would have thought of if they were only discussing them or reading about them . It is a tool most suitable in all kinds of tasks and can be easily adapted and combined even with other tools to make an emphasis or statement a little clearer . It boosts imagination and thinking non - verbally to portray ideas differently but precisely .
Application
In one of the workshops held for one of the areas we work in ; a hospital in the hard to reach areas , the use of visualization was made to engage with everyone . All department heads were invited which not only included the clinical departments but also administration , maintenance and Laundry . As this was the first time that all departments were together , the meeting began first with a video clip showing the forest ecosystem and how interactions in a natural environment are made for sustainability . This enabled everyone to see how important each part is to make a whole and that if we all pull our efforts together towards a goal , that goal is highly likely to be achieved and sustained . Each representative was then asked to introduce themselves by drawing what their jobs were on the board and for others to guess what that was , after which they can then explain what that department does . This not only made everyone laugh as we are not all best at drawing but it made people connect faster and feel at ease .
The discussions went on to explain the aim of the workshop and what needs to be accomplished . Everyone was then grouped into teams each with a theme and start writing down what they believe can work in their context . To explain the contexts , pictures of each department and the entire hospital were shared . With them and they were to form ideas as to what they would like improved physically and systematically to make the hospital more hospitable and for patients recover quicker as the technical aspect is covered by their
knowledge and skills . At the same time the hospitals Mission and Vision were displayed in the room the entire time so that ideas can be mapped and aligned with them .
At the end of the day , the ideas that came were not only meaningful for each department but had a link to others and the rest of the hospital . There were about 10 ideas put down in a table format with scales and color coding from the most important to least using red , amber and green ( least to most important ) . These were taken to the management of the hospital and communicated with our management ( the NGO ) in order that they give approval and start working on that which the participants found as the most vital in which they can implement thus have a sense of ownership instead of management having imposed on them .
Insights from using the tool
- People understand faster and better when they see things ;
- Visualization makes summaries that are clear even to people who did not attend the workshop ;
- Cohesion can be built since people can easily make sense of ideas and the direction of where the presenter or person with idea wants to go ;
- Trainings that use more visual aids are more attentive and keep people interested , their innovative juices flow well in this context ;
- I realized I use the tool often but was not aware of it in this light and was therefore not using all its strengths to cultivate all its advantages but now its functionality shall become my everyday tool
Approach
Visualization is a very helpful tool as it can be adapted to any context . People stay alert and the workshops go well and are not so boring thus its use shall be made further . More of its functions in presenting results for example shall be made , for example , graphs . I believe matched with mind - mapping the two can bring the best out of any situation . My next move will be utilizing both the tools in a workshop and try matching it with other tools too and see how far one can go with it .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I work in a non - governmental organization which operates with projects in the field of health predominately influenced by governmental rules , regulations and guidelines . One of our values is effective and positive collaboration with local partners in whichever area we work in so as priorities are set and needed assistance is given in areas most needed . The challenge comes in planning meetings where the inputs of the partners are necessary in order that project plans that are right for each area are implemented . However , different partners have different views about projects , how plans are made , who should be involved as well as what should be included and how they should look . Hence involving all relevant stakeholders and keeping them interested in planning is sometimes an obstacle .
Selection
Visualization : this is a tool useful in everyday tasks in which graphics can be used to get the message across as well as for further clarity and understanding . It helps in explaining further what one is putting across as at times people may perceive words differently and make own conclusions which may not necessarily be the presents ( Jana Zeller , Module 1 ) . Visualization therefore brings about cohesiveness and assists in memory as people turn to remember things more once they see them than those they hear or read about . Visualization entices people to be creative and come up with ideas which they would not necessarily would have thought of if they were only discussing them or reading about them . It is a tool most suitable in all kinds of tasks and can be easily adapted and combined even with other tools to make an emphasis or statement a little clearer . It boosts imagination and thinking non - verbally to portray ideas differently but precisely .
Application
In one of the workshops held for one of the areas we work in ; a hospital in the hard to reach areas , the use of visualization was made to engage with everyone . All department heads were invited which not only included the clinical departments but also administration , maintenance and Laundry . As this was the first time that all departments were together , the meeting began first with a video clip showing the forest ecosystem and how interactions in a natural environment are made for sustainability . This enabled everyone to see how important each part is to make a whole and that if we all pull our efforts together towards a goal , that goal is highly likely to be achieved and sustained . Each representative was then asked to introduce themselves by drawing what their jobs were on the board and for others to guess what that was , after which they can then explain what that department does . This not only made everyone laugh as we are not all best at drawing but it made people connect faster and feel at ease .
The discussions went on to explain the aim of the workshop and what needs to be accomplished . Everyone was then grouped into teams each with a theme and start writing down what they believe can work in their context . To explain the contexts , pictures of each department and the entire hospital were shared . With them and they were to form ideas as to what they would like improved physically and systematically to make the hospital more hospitable and for patients recover quicker as the technical aspect is covered by their
knowledge and skills . At the same time the hospitals Mission and Vision were displayed in the room the entire time so that ideas can be mapped and aligned with them .
At the end of the day , the ideas that came were not only meaningful for each department but had a link to others and the rest of the hospital . There were about 10 ideas put down in a table format with scales and color coding from the most important to least using red , amber and green ( least to most important ) . These were taken to the management of the hospital and communicated with our management ( the NGO ) in order that they give approval and start working on that which the participants found as the most vital in which they can implement thus have a sense of ownership instead of management having imposed on them .
Insights from using the tool
- People understand faster and better when they see things ;
- Visualization makes summaries that are clear even to people who did not attend the workshop ;
- Cohesion can be built since people can easily make sense of ideas and the direction of where the presenter or person with idea wants to go ;
- Trainings that use more visual aids are more attentive and keep people interested , their innovative juices flow well in this context ;
- I realized I use the tool often but was not aware of it in this light and was therefore not using all its strengths to cultivate all its advantages but now its functionality shall become my everyday tool
Approach
Visualization is a very helpful tool as it can be adapted to any context . People stay alert and the workshops go well and are not so boring thus its use shall be made further . More of its functions in presenting results for example shall be made , for example , graphs . I believe matched with mind - mapping the two can bring the best out of any situation . My next move will be utilizing both the tools in a workshop and try matching it with other tools too and see how far one can go with it .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9775 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I was working on the project called IoT Based Health Monitoring which includes data capturing nodes which is used to capture the real time Heart Rate , Body Temperature and Humidity of the respective patients and displaying it on their respective LCD and transmitting the same values to the Central Node which acts as gateway and also local storage database , which is mainly used to store all the data of sent from data capturing nodes maintain in database of respective patients along with timestamp and the same data has to be sent to the cloud platform where , separate channels has been made for each patient and also if there is any abnormal changes in the values of data then alert message is sent to doctors and concerned ones .
The main challenge here faced was the efficient visualization of these huge dataset of different patients in IoT Platform , and there was difficulty in conveying this idea and getting proposal it .
Selection
I made use of Visualization and Story Telling tool which all are very important for Design Thinking and I thought these two tools which I require the most for my challenge which I was facing .
Application and Insight
Once I got to know the importance and use of the Visualization tool , I found the visualization is the big tool or media which must convey the required data set to target audience in efficient way with less effort and in less time . I made the data to appear in line graph format in IoT platform rather than in tables , through which the audience can get the data more easily in faster way .
And another thing which I learnt is the art Story Telling Tool , that is the way the idea must represented to any target audience and the representation changes as the target audience has been changed . For example , if the idea must be proposed to technical department then the proposal must include all the technical stuff that goes behind the work and how efficiently it works and how well it provides good user interface etc . and if it must be represented for non - technical department then the proposal must include how important is the work in current scenario and how well it works and how much requirement is there for the product .
Approach
By the Design Thinking approach and by knowing the importance and the use of different design thinking tools like visualization , storytelling , mind mapping and learning launch my problem - solving approach and viewing of problem has been changed . Hence for my future projects firstly , I prefer to make the plan about process that involved in making the project complete and also , I prefer to make two or more presentation or report of the project depending upon for which audience it is meant to .
The visualization of the dataset is also one the important thing in my field and , I always take care in representation of data in all my work where not only collecting the data or analysis of collected data is important it also includes the visualization of data .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I was working on the project called IoT Based Health Monitoring which includes data capturing nodes which is used to capture the real time Heart Rate , Body Temperature and Humidity of the respective patients and displaying it on their respective LCD and transmitting the same values to the Central Node which acts as gateway and also local storage database , which is mainly used to store all the data of sent from data capturing nodes maintain in database of respective patients along with timestamp and the same data has to be sent to the cloud platform where , separate channels has been made for each patient and also if there is any abnormal changes in the values of data then alert message is sent to doctors and concerned ones .
The main challenge here faced was the efficient visualization of these huge dataset of different patients in IoT Platform , and there was difficulty in conveying this idea and getting proposal it .
Selection
I made use of Visualization and Story Telling tool which all are very important for Design Thinking and I thought these two tools which I require the most for my challenge which I was facing .
Application and Insight
Once I got to know the importance and use of the Visualization tool , I found the visualization is the big tool or media which must convey the required data set to target audience in efficient way with less effort and in less time . I made the data to appear in line graph format in IoT platform rather than in tables , through which the audience can get the data more easily in faster way .
And another thing which I learnt is the art Story Telling Tool , that is the way the idea must represented to any target audience and the representation changes as the target audience has been changed . For example , if the idea must be proposed to technical department then the proposal must include all the technical stuff that goes behind the work and how efficiently it works and how well it provides good user interface etc . and if it must be represented for non - technical department then the proposal must include how important is the work in current scenario and how well it works and how much requirement is there for the product .
Approach
By the Design Thinking approach and by knowing the importance and the use of different design thinking tools like visualization , storytelling , mind mapping and learning launch my problem - solving approach and viewing of problem has been changed . Hence for my future projects firstly , I prefer to make the plan about process that involved in making the project complete and also , I prefer to make two or more presentation or report of the project depending upon for which audience it is meant to .
The visualization of the dataset is also one the important thing in my field and , I always take care in representation of data in all my work where not only collecting the data or analysis of collected data is important it also includes the visualization of data .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15989 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection : Journey mapping & Mind mapping
Challenge
I work with a client which is the biggest French tool rental company . Their business is renting tools and machinery to building companys , craftmens and customers who are doing DIY work in weekends . They have rental agencies all over France with a sale counter and a repair and maintenance workshop .
I work with the team who is developing software applications for the mechanics in the workshops . Agencies vary in sizes and the needs of a workshop with 5 mechanics and a manager are not the same as the needs of a workshop with 1 senior mechanics and an assistant .
When I started working with them , they had a list of projects that had been set up and prioritized according to their technical knowledge and new features of existing tools . The agencies ’ staff were not satisfied with the existing tools . The team had very little contact with the agencies and did not have much knowledge about their needs . They thought they knew and that their expertise was to know for them , even if they sat in an office in Paris very far from the agencies .
Selection
I proposed to meet the people of the agencies in order to find out about their needs and come up with solutions that had value for the business . We held key users workshops using personae , their journey mapping and finished with a mind mapping of the needs .
Application
Selecting the key users
We created personae of each profile of users that would be using or would be impacted by the software applications . For example , we had a mechanics manager with a team of 8 mechanics , one with a team of 3 and one who only had an assistant . We then invited key users who could represent the different personae . We hold 5 workshops with 10 different key users each time .
Presenting the context
Each workshop started with the key users completing the personae posters with information about their tasks / constraints / interactions … We also completed with them the journey mapping of a machinery in the workshop . “ What s is ? ”
Collecting data
We then asked the key users in 3 groups to look at the different steps of the journey mapping and to write on post - its of different colors : What works well , what was painful , what would be a “ wow ” effect . The “ what works well ” was important to keep a positive mindset and to make sure the development team did not go backwards with the new projects . After sharing the groups post - its , the participants regrouped them by topics to create a list of their needs . “ what is ? ” and “ What if ? ”
Prioritizing
The key users then used the dot voting method to choose the most valuable topics . This gave priorities for the development team . All ideas are kept but the most valuable will be explored in the future . The team now knows what to explore and experiment . They are prototyping a few ideas and added quick wins to existing applications . “ what wows ? ”
Insight
The development team was thrilled with this approach . They got very valuable information from the field and planned for future interactions with the key users . They realized that they did not know enough the needs and constraints of their own end - users and they wished they had done this long before .
The key users were very happy and shared that they had the feeling they had been listened to and acknowledged . They left asking “ what ’s next ? ”
Approach
With this course , I mapped out this approach to the design thinking approach . I have done this exercise with several teams and used different tools but always around the personae , the journey mapping , the value stream mapping and the mind mapping .
Now , I will try to explore more the “ what wows ” step as I feel I have n’t worked this enough with them . I think that there is a risk that on some topics they will just do as they initially planned without looking for the most relevant solution .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : Journey mapping & Mind mapping
Challenge
I work with a client which is the biggest French tool rental company . Their business is renting tools and machinery to building companys , craftmens and customers who are doing DIY work in weekends . They have rental agencies all over France with a sale counter and a repair and maintenance workshop .
I work with the team who is developing software applications for the mechanics in the workshops . Agencies vary in sizes and the needs of a workshop with 5 mechanics and a manager are not the same as the needs of a workshop with 1 senior mechanics and an assistant .
When I started working with them , they had a list of projects that had been set up and prioritized according to their technical knowledge and new features of existing tools . The agencies ’ staff were not satisfied with the existing tools . The team had very little contact with the agencies and did not have much knowledge about their needs . They thought they knew and that their expertise was to know for them , even if they sat in an office in Paris very far from the agencies .
Selection
I proposed to meet the people of the agencies in order to find out about their needs and come up with solutions that had value for the business . We held key users workshops using personae , their journey mapping and finished with a mind mapping of the needs .
Application
Selecting the key users
We created personae of each profile of users that would be using or would be impacted by the software applications . For example , we had a mechanics manager with a team of 8 mechanics , one with a team of 3 and one who only had an assistant . We then invited key users who could represent the different personae . We hold 5 workshops with 10 different key users each time .
Presenting the context
Each workshop started with the key users completing the personae posters with information about their tasks / constraints / interactions … We also completed with them the journey mapping of a machinery in the workshop . “ What s is ? ”
Collecting data
We then asked the key users in 3 groups to look at the different steps of the journey mapping and to write on post - its of different colors : What works well , what was painful , what would be a “ wow ” effect . The “ what works well ” was important to keep a positive mindset and to make sure the development team did not go backwards with the new projects . After sharing the groups post - its , the participants regrouped them by topics to create a list of their needs . “ what is ? ” and “ What if ? ”
Prioritizing
The key users then used the dot voting method to choose the most valuable topics . This gave priorities for the development team . All ideas are kept but the most valuable will be explored in the future . The team now knows what to explore and experiment . They are prototyping a few ideas and added quick wins to existing applications . “ what wows ? ”
Insight
The development team was thrilled with this approach . They got very valuable information from the field and planned for future interactions with the key users . They realized that they did not know enough the needs and constraints of their own end - users and they wished they had done this long before .
The key users were very happy and shared that they had the feeling they had been listened to and acknowledged . They left asking “ what ’s next ? ”
Approach
With this course , I mapped out this approach to the design thinking approach . I have done this exercise with several teams and used different tools but always around the personae , the journey mapping , the value stream mapping and the mind mapping .
Now , I will try to explore more the “ what wows ” step as I feel I have n’t worked this enough with them . I think that there is a risk that on some topics they will just do as they initially planned without looking for the most relevant solution .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18292 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Applying Visualization to
Mobile App Concept Development
1 : Challenge
The underlying business challenge for this application of Design Thinking is within the field of Transport & Logistics , more specifically refrigerated containers used for transporting , e.g. , fruit , meat or flowers over long distances . My company manufactures containers , and we have learned from customer feed - back that they find it slow and complicated ( and even archaic ) to configure these containers ( temperature , humidity , etc ) using the physical control panel on the container .
Consequently , we are currently investigating creating a mobile App to complement the display panel . This would allow us to deliver a significantly improved user experience without having to update the display panel on literally hundreds of thousands of containers across the globe .
In relation to this course , the design process challenge for me was how to facilitate a project kick - off workshop with a diverse group of people ( manufacturing , customer support , sales , IT ) , most of whom I had never worked with before .
2 : Selection
I decided to hold the workshop in two parts : One would focus on the “ What is ” and progress somewhat into “ What if ” using the Application Mountain model . This would allow us to establish an initial picture of the Mission Statement of the App , the Key User Tasks , and which Features would be needed in the App in order to support those User Tasks . I wo n’t go into further details of this first half of the workshop .
The purpose of the second half of the workshop was to establish a common understanding of the product – what the App would be like to users . I basically wanted to make sure that we left the workshop with the same “ picture ” of what we were going to create , so there would n’t be any misunderstandings going forward ( with collateral waste of time having to go back and re - discuss ) .
For that part , I decided to use Visualization as the primary tool . This decision was based on the very illustrative visualizations in the “ Visualization Tool ” video in week 1 of this course – once you show people what you talk about , rather than just use words , it ’s much easier to establish a common understanding . Without the visualization , it is up to each person to create an “ inner mind ’s image ” of what you are describing – and they certainly will do so .
3 : Application
As Todd Zarki Warfel puts it in his book “ Prototyping ” , any prototype serves as a communication tool , and different kinds of prototypes serve different purposes . Consequently , the design process for this project covered three different versions of the same visualization – in increasing fidelity – done over two weeks .
The first visualization of the App was done “ live ” in the conference room , where we held the kick - off workshop . I was using a whiteboard and markers in different colours , drawing ( improvisationally ) as we talked about the different features of the App , how they related to each other , and which ones were the most important .
The purpose of visualization # 1 was to ensure that everybody
was “ on the same page ” during the workshop
I then took the plane home to head office , where I did a higher - fidelity version of the same screen the next day . This allowed me to re - think the lay - out and visual concept once more , based on my previous experience in UX and UI design . This second visualization was now sufficiently credible to take to upper management of our company , asking for funding .
The purpose of visualization # 2 was to convince key stakeholders that this App had
potential , and that it would make sense to create a prototype
Once management had understood the idea and its potential business value , they approved us proceeding with a prototyping study , where we would build a mock - up to test with users . Thus , Visualization # 2 was handed over to a graphics designer in our company , who came up with the next version of the visualization :
Visualization # 3 will communicate to App developers – on a pixel level – what
we want them to build for us
This is where we currently are , awaiting delivery of the functional mock - up of the App . The mock - up still wo n’t have any back - end integrations , since this will take significant resources . We need to verify with actual users that we are really building the right App for them , before we commit to the final specifications and design .
4 : Insight
There is no doubt that using visualization at such an early stage in the project helped everyone agree on the intentions of what we were planning to do . Taking us from the first part of the workshop – which was very much based on writing down keywords in bullet lists – to a far more tangible “ product ” allowed us to advance both faster and with more confidence . As the visualization “ grew ” in the workshop , we would also benefit from going through the details of all buttons / features with input from all the involved teams / departments .
The benefits of this way of working stretched far beyond the workshop , though . When myself and the head of IT later presented Visualization # 2 for management , we were able to answer all questions with ease , because we were presenting a relatively mature product , where all aspects had already been considered . Getting a “ green light ” from management was very much thanks to the successful application of visualization .
Finally , we expect the developers to create the mock - up for us without any fuss , since the visualization is now high - fidelity , and all underlying aspects have already been settled upon .
5 : Approach
To put this method into perspective , I would like to compare it with the traditional method used in large companies ( like my own :-) .
Assuming that the initial part of the project was the same ( part 1 of the workshop ) , the next step would have been for a Business Analyst to write down detailed Requirement Specifications in a Word document – probably 15 - 20 pages . Once everyone had agreed on the written specifications , a graphic designer would have set out to interpret that document and create his version of what it would look like . Only at that point would the stakeholders get the first view – and it would probably differ quite a lot from everyone ’s “ inner mind ’s image ” .
In conclusion , we have certainly saved significantly in both time and frustration on this project by applying Visualization as described above .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Applying Visualization to
Mobile App Concept Development
1 : Challenge
The underlying business challenge for this application of Design Thinking is within the field of Transport & Logistics , more specifically refrigerated containers used for transporting , e.g. , fruit , meat or flowers over long distances . My company manufactures containers , and we have learned from customer feed - back that they find it slow and complicated ( and even archaic ) to configure these containers ( temperature , humidity , etc ) using the physical control panel on the container .
Consequently , we are currently investigating creating a mobile App to complement the display panel . This would allow us to deliver a significantly improved user experience without having to update the display panel on literally hundreds of thousands of containers across the globe .
In relation to this course , the design process challenge for me was how to facilitate a project kick - off workshop with a diverse group of people ( manufacturing , customer support , sales , IT ) , most of whom I had never worked with before .
2 : Selection
I decided to hold the workshop in two parts : One would focus on the “ What is ” and progress somewhat into “ What if ” using the Application Mountain model . This would allow us to establish an initial picture of the Mission Statement of the App , the Key User Tasks , and which Features would be needed in the App in order to support those User Tasks . I wo n’t go into further details of this first half of the workshop .
The purpose of the second half of the workshop was to establish a common understanding of the product – what the App would be like to users . I basically wanted to make sure that we left the workshop with the same “ picture ” of what we were going to create , so there would n’t be any misunderstandings going forward ( with collateral waste of time having to go back and re - discuss ) .
For that part , I decided to use Visualization as the primary tool . This decision was based on the very illustrative visualizations in the “ Visualization Tool ” video in week 1 of this course – once you show people what you talk about , rather than just use words , it ’s much easier to establish a common understanding . Without the visualization , it is up to each person to create an “ inner mind ’s image ” of what you are describing – and they certainly will do so .
3 : Application
As Todd Zarki Warfel puts it in his book “ Prototyping ” , any prototype serves as a communication tool , and different kinds of prototypes serve different purposes . Consequently , the design process for this project covered three different versions of the same visualization – in increasing fidelity – done over two weeks .
The first visualization of the App was done “ live ” in the conference room , where we held the kick - off workshop . I was using a whiteboard and markers in different colours , drawing ( improvisationally ) as we talked about the different features of the App , how they related to each other , and which ones were the most important .
The purpose of visualization # 1 was to ensure that everybody
was “ on the same page ” during the workshop
I then took the plane home to head office , where I did a higher - fidelity version of the same screen the next day . This allowed me to re - think the lay - out and visual concept once more , based on my previous experience in UX and UI design . This second visualization was now sufficiently credible to take to upper management of our company , asking for funding .
The purpose of visualization # 2 was to convince key stakeholders that this App had
potential , and that it would make sense to create a prototype
Once management had understood the idea and its potential business value , they approved us proceeding with a prototyping study , where we would build a mock - up to test with users . Thus , Visualization # 2 was handed over to a graphics designer in our company , who came up with the next version of the visualization :
Visualization # 3 will communicate to App developers – on a pixel level – what
we want them to build for us
This is where we currently are , awaiting delivery of the functional mock - up of the App . The mock - up still wo n’t have any back - end integrations , since this will take significant resources . We need to verify with actual users that we are really building the right App for them , before we commit to the final specifications and design .
4 : Insight
There is no doubt that using visualization at such an early stage in the project helped everyone agree on the intentions of what we were planning to do . Taking us from the first part of the workshop – which was very much based on writing down keywords in bullet lists – to a far more tangible “ product ” allowed us to advance both faster and with more confidence . As the visualization “ grew ” in the workshop , we would also benefit from going through the details of all buttons / features with input from all the involved teams / departments .
The benefits of this way of working stretched far beyond the workshop , though . When myself and the head of IT later presented Visualization # 2 for management , we were able to answer all questions with ease , because we were presenting a relatively mature product , where all aspects had already been considered . Getting a “ green light ” from management was very much thanks to the successful application of visualization .
Finally , we expect the developers to create the mock - up for us without any fuss , since the visualization is now high - fidelity , and all underlying aspects have already been settled upon .
5 : Approach
To put this method into perspective , I would like to compare it with the traditional method used in large companies ( like my own :-) .
Assuming that the initial part of the project was the same ( part 1 of the workshop ) , the next step would have been for a Business Analyst to write down detailed Requirement Specifications in a Word document – probably 15 - 20 pages . Once everyone had agreed on the written specifications , a graphic designer would have set out to interpret that document and create his version of what it would look like . Only at that point would the stakeholders get the first view – and it would probably differ quite a lot from everyone ’s “ inner mind ’s image ” .
In conclusion , we have certainly saved significantly in both time and frustration on this project by applying Visualization as described above .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17038 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Enabled Home Office on our Enterprise in Covid-19 Pandemic
Challenge Visualization is the most powerful tool on my stage .
We worked at Enterprise with an on - premise work culture
and all the technology was designed for perimeter security
and the user 's environment is just the office . Our challenge
is to move all employees without affecting their productivity
in a new environment at an accelerated speed .
With the visualization we managed to make a roadmap that
allows us to establish an orderly work plan .
Selection We imagine every possible scenario from not having active
security tools to having no internet connection . We even
visualized that it was necessary to acquire communication
equipment for staff who did not have internet at home .
Application The first was to identify who would be the areas with critical
processes . Then we identify the applications that commonly
access these areas and imagine them running in Work from
Home .
Managers and leaders of critical areas were identified and
asked to indicate which staff had PCs or laptops . Those who
had laptops the process of migration to work at home was
easier . However , we had personnel with PC 's which we had
to imagine what was the best method to transfer them
without putting the health of the technical support at risk
and affecting these teams that were difficult to mobilize .
Finally we draw every possible scenario where critical
processes could have a significant impact . Then all the
possible alternatives to mitigate these impacts were
established and proposed as a solution .
Insight &
Approach
With each previously visualized scenario . A shared digital
inventory is carried out with the entire team where each
technical group was informed of the delivery of each team
and the transfer and allocation of VPN or virtual desktops by
user and area .
With the entire team focused on information visible to all
and centrally , the execution process begins with the vision
of delivering quality work in the shortest possible time . The
forecast of a job allows you to create the effect of a brand
for a company on a smaller scale is that each task adds up
to achieve the greater objective .
Organization Finally , with a defined roadmap and with the established
forecasts , the delivery process is established as a factory
where each stage has a review process until reaching the
delivery stage . This definition of work became necessary
because in the process a greater speed was required due to
the circumstances that were more complicated every day .
Addional
feedback
In complex situations the best ideas are born , the openness
to visualize and get ideas in a team is the basis to start great
transformations .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Enabled Home Office on our Enterprise in Covid-19 Pandemic
Challenge Visualization is the most powerful tool on my stage .
We worked at Enterprise with an on - premise work culture
and all the technology was designed for perimeter security
and the user 's environment is just the office . Our challenge
is to move all employees without affecting their productivity
in a new environment at an accelerated speed .
With the visualization we managed to make a roadmap that
allows us to establish an orderly work plan .
Selection We imagine every possible scenario from not having active
security tools to having no internet connection . We even
visualized that it was necessary to acquire communication
equipment for staff who did not have internet at home .
Application The first was to identify who would be the areas with critical
processes . Then we identify the applications that commonly
access these areas and imagine them running in Work from
Home .
Managers and leaders of critical areas were identified and
asked to indicate which staff had PCs or laptops . Those who
had laptops the process of migration to work at home was
easier . However , we had personnel with PC 's which we had
to imagine what was the best method to transfer them
without putting the health of the technical support at risk
and affecting these teams that were difficult to mobilize .
Finally we draw every possible scenario where critical
processes could have a significant impact . Then all the
possible alternatives to mitigate these impacts were
established and proposed as a solution .
Insight &
Approach
With each previously visualized scenario . A shared digital
inventory is carried out with the entire team where each
technical group was informed of the delivery of each team
and the transfer and allocation of VPN or virtual desktops by
user and area .
With the entire team focused on information visible to all
and centrally , the execution process begins with the vision
of delivering quality work in the shortest possible time . The
forecast of a job allows you to create the effect of a brand
for a company on a smaller scale is that each task adds up
to achieve the greater objective .
Organization Finally , with a defined roadmap and with the established
forecasts , the delivery process is established as a factory
where each stage has a review process until reaching the
delivery stage . This definition of work became necessary
because in the process a greater speed was required due to
the circumstances that were more complicated every day .
Addional
feedback
In complex situations the best ideas are born , the openness
to visualize and get ideas in a team is the basis to start great
transformations .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11089 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
1 - Challenge : The last years witnessed a continued growth of the amount of data . The data analysis and
exploration has become more and more difficult . And personally I have that big problem of understanding and remembering all the data so I have a less concentration in my course So , it seems important to find means to visually represent this flood of data which can help any user to get and understand information efficiently and implicate him / her in the data mining process .
2 - Selection :
I choose the first tool : The visualization domain who proposes a large number of information
visualization techniques which have been developed over the last decade to support the
exploration of large data sets and to achieve a shared understanding of a problem space
among a diverse group of stakeholders before attempting to identify and define possible
solutions to the problem so The visualization is more powerful and useful for example
Comparing numbers presented in a flat table to find the top value is extremely difficult and
takes a long time . This is where visualizing your data through graphical representation can
make your life easier . If you plot the data pictorially using widgets , finding the top value from
a year ’s worth of data is possible in a few seconds , maybe even a fraction of a second .
3 - Application :
Personally I apply a visualization in my studies for example the visualization for the physical
sciences . ie introduce novel classification schemes based on application area , data dimensionality and
main challenge addressed , and apply these classifications to each contribution from the literature . my
survey helps in understanding the status of current research and serves as a useful starting point for
those interested in visualization for the physical sciences .
4 - Insight & Approach :
A primary purpose of a visualization tool is to provide domain - relevant insight into the data .
Ideally , any user wants maximum information in the least possible time . In this paper we
identify several distinct characteristics of insight that enable us to recognize and quantify it .
Based on this , we empirically evaluate five popular microarray visualization tools . Our
conclusions can guide biologists in selecting the best tool for their data , and computer
scientists in developing and evaluating visualizations
And this is What I have learned from conducting a visualization :
• Better analysis .
• Quick action .
• Identifying patterns .
• Finding errors .
• Understanding .
• Exploring business insights .
• Grasping the Latest Trends . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities in many domains
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
1 - Challenge : The last years witnessed a continued growth of the amount of data . The data analysis and
exploration has become more and more difficult . And personally I have that big problem of understanding and remembering all the data so I have a less concentration in my course So , it seems important to find means to visually represent this flood of data which can help any user to get and understand information efficiently and implicate him / her in the data mining process .
2 - Selection :
I choose the first tool : The visualization domain who proposes a large number of information
visualization techniques which have been developed over the last decade to support the
exploration of large data sets and to achieve a shared understanding of a problem space
among a diverse group of stakeholders before attempting to identify and define possible
solutions to the problem so The visualization is more powerful and useful for example
Comparing numbers presented in a flat table to find the top value is extremely difficult and
takes a long time . This is where visualizing your data through graphical representation can
make your life easier . If you plot the data pictorially using widgets , finding the top value from
a year ’s worth of data is possible in a few seconds , maybe even a fraction of a second .
3 - Application :
Personally I apply a visualization in my studies for example the visualization for the physical
sciences . ie introduce novel classification schemes based on application area , data dimensionality and
main challenge addressed , and apply these classifications to each contribution from the literature . my
survey helps in understanding the status of current research and serves as a useful starting point for
those interested in visualization for the physical sciences .
4 - Insight & Approach :
A primary purpose of a visualization tool is to provide domain - relevant insight into the data .
Ideally , any user wants maximum information in the least possible time . In this paper we
identify several distinct characteristics of insight that enable us to recognize and quantify it .
Based on this , we empirically evaluate five popular microarray visualization tools . Our
conclusions can guide biologists in selecting the best tool for their data , and computer
scientists in developing and evaluating visualizations
And this is What I have learned from conducting a visualization :
• Better analysis .
• Quick action .
• Identifying patterns .
• Finding errors .
• Understanding .
• Exploring business insights .
• Grasping the Latest Trends . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities in many domains
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12766 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Social Media Data Challenge : As the main part of my responsibility , I design a holistic experience for our customers on online / social media … This includes the communication , support process , reporting and insights for different divisions . Hence the dynamics of the new / social media users , we also have challenges for new data produced from the interactions within the platforms . There are several indicators for good interaction or performance and there are different ways to gather these metrics . Yet , this is not the main challenge . J The main purpose for tracking the data is to create metrics and curate significant insights . Therefor the data quality is the main purpose to track the mediums . At this point the team who controls the most essential data is the social media team itself . Since most of the public data are collected by the software , the social media team was quite loose about the data quality . Selection & Application : The team for social media customer care is in control for various accounts and products and have a significant ability to adapt . But the data they create was a missing spot for them . Since they were concentrated to the interactions , it was really a difficult teach them the small parts of the data . So , after a time of long meetings and guidelines we figured out the best solution would create a visual work flow so that every stage and every team member would understand each other objectives . A full day of a workshop to consolidate the process and visualize every team member process was a joy . At the end of the workshop the adaptive visual process was remarkable .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Social Media Data Challenge : As the main part of my responsibility , I design a holistic experience for our customers on online / social media … This includes the communication , support process , reporting and insights for different divisions . Hence the dynamics of the new / social media users , we also have challenges for new data produced from the interactions within the platforms . There are several indicators for good interaction or performance and there are different ways to gather these metrics . Yet , this is not the main challenge . J The main purpose for tracking the data is to create metrics and curate significant insights . Therefor the data quality is the main purpose to track the mediums . At this point the team who controls the most essential data is the social media team itself . Since most of the public data are collected by the software , the social media team was quite loose about the data quality . Selection & Application : The team for social media customer care is in control for various accounts and products and have a significant ability to adapt . But the data they create was a missing spot for them . Since they were concentrated to the interactions , it was really a difficult teach them the small parts of the data . So , after a time of long meetings and guidelines we figured out the best solution would create a visual work flow so that every stage and every team member would understand each other objectives . A full day of a workshop to consolidate the process and visualize every team member process was a joy . At the end of the workshop the adaptive visual process was remarkable .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21669 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Refection- Visualization
Challenge & Selection
Visualization is a vital communication tool that I use within my engineering degree . As a university student , I usually work on numerous group projects . Many of the group members I work with are usually from diverse background with some being overseas exchange students . I find visualization as an extremely useful tool to help form concepts and convey ideas to other engineering students and also as a way to communicate complicated ideas that ca n’t be expressed in words .
I have used this approach in one of the challenges I have recently come across . This challenge involved participating in an Engineering Without Borders competition where the sole aim is to design and build a low cost emergency vehicle prototype capable of travelling on difficult terrains . The purpose of the vehicle is to transport medical drugs and equipment to undeveloped communities in third world countries where basic infrastructure has broken down .
Application
Before starting the designing process using the visualization tool , we first applied elements of the mind mapping tool presented by University Angie Meyer ( Week 3 Course Content ) to help find themes and insights of the design problem at hand . This involved mapping out client ’s demands , objectives and environmental and budget constraints . Mind mapping enabled us to obtain a more intuitive and engaging visual idea of the design challenge . As a result , through using the visualization tool we were able to create many designs and concepts that followed the requirements of the project . This included drawing several different views of the
prototype vehicle and the relationship between those views known as orthogonal drawings . These orthogonal drawings along with 3D drawings allowed members within the team to think in a non - verbal way and grasp a much clearer understanding of the particular ideas being portrayed .
Throughout the construction phrase the team did a series of small tests on certain components of the vehicle prototype which were then critically analyzed and evaluated . During these compliance tests there were problems with the vehicle design which were encountered that were not realized before . As a result , we had to go back to the drawing board and make a number of adjustments and modifications on the prototype design such as the braking and suspension system . It is through the use of visual thinking that we were able to illustrate key elements further needed to tackle the problem space . We did this by further developing a series of design solutions and trialing each of them and seeing how effective they were before making a final decision .
Insight
Visualization being an essential tool greatly assisted us to help place complex concepts from abstract form into to graphical drawings . This allowed the team to have a more concrete understanding of what each team members were trying to say when focusing on different mechanical systems on the emergency vehicle prototype . The habit of producing graphics allowed the team to develop new insights by unlocking certain aspects of the vehicle design not previously thought of . The use of visual thinking also strengthened our understanding and improved our insight on how different systems and mechanisms can work together i.e. the belt- drive motor , braking and suspension system .
Approach
Throughout the design thinking process , we learnt as a team that incorporating other tools such as mind mapping with visualization we are able to have a more agile approach to tackling the design challenge . It is also important to realize when working with different teams , there may be members who might not have a background in design . This can be very intimating and difficult for them at the start when they try to portray their ideas . In future , the best way to approach this issue is to keep encouraging them to draw on a regular basis on ideas that comes to their mind . This will strengthen their visual thinking skills and will soon eventually become second nature to them .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Refection- Visualization
Challenge & Selection
Visualization is a vital communication tool that I use within my engineering degree . As a university student , I usually work on numerous group projects . Many of the group members I work with are usually from diverse background with some being overseas exchange students . I find visualization as an extremely useful tool to help form concepts and convey ideas to other engineering students and also as a way to communicate complicated ideas that ca n’t be expressed in words .
I have used this approach in one of the challenges I have recently come across . This challenge involved participating in an Engineering Without Borders competition where the sole aim is to design and build a low cost emergency vehicle prototype capable of travelling on difficult terrains . The purpose of the vehicle is to transport medical drugs and equipment to undeveloped communities in third world countries where basic infrastructure has broken down .
Application
Before starting the designing process using the visualization tool , we first applied elements of the mind mapping tool presented by University Angie Meyer ( Week 3 Course Content ) to help find themes and insights of the design problem at hand . This involved mapping out client ’s demands , objectives and environmental and budget constraints . Mind mapping enabled us to obtain a more intuitive and engaging visual idea of the design challenge . As a result , through using the visualization tool we were able to create many designs and concepts that followed the requirements of the project . This included drawing several different views of the
prototype vehicle and the relationship between those views known as orthogonal drawings . These orthogonal drawings along with 3D drawings allowed members within the team to think in a non - verbal way and grasp a much clearer understanding of the particular ideas being portrayed .
Throughout the construction phrase the team did a series of small tests on certain components of the vehicle prototype which were then critically analyzed and evaluated . During these compliance tests there were problems with the vehicle design which were encountered that were not realized before . As a result , we had to go back to the drawing board and make a number of adjustments and modifications on the prototype design such as the braking and suspension system . It is through the use of visual thinking that we were able to illustrate key elements further needed to tackle the problem space . We did this by further developing a series of design solutions and trialing each of them and seeing how effective they were before making a final decision .
Insight
Visualization being an essential tool greatly assisted us to help place complex concepts from abstract form into to graphical drawings . This allowed the team to have a more concrete understanding of what each team members were trying to say when focusing on different mechanical systems on the emergency vehicle prototype . The habit of producing graphics allowed the team to develop new insights by unlocking certain aspects of the vehicle design not previously thought of . The use of visual thinking also strengthened our understanding and improved our insight on how different systems and mechanisms can work together i.e. the belt- drive motor , braking and suspension system .
Approach
Throughout the design thinking process , we learnt as a team that incorporating other tools such as mind mapping with visualization we are able to have a more agile approach to tackling the design challenge . It is also important to realize when working with different teams , there may be members who might not have a background in design . This can be very intimating and difficult for them at the start when they try to portray their ideas . In future , the best way to approach this issue is to keep encouraging them to draw on a regular basis on ideas that comes to their mind . This will strengthen their visual thinking skills and will soon eventually become second nature to them .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19999 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Personas tool is a very smart instrument to develop empathy . I work in a big public
organization in Brazil and lately we are trying to create work process who consider the
customers first of all . Our customers can be internal or external , however most of them have a
perception that they are not well served .
Once a year we have a MBA that contemplates the gerencial corps of our
organization . The students initially defined the process which they worked with . After , they
defined the personas . At the start , they tended to stablish superficially personas , like a
caricature . A persona with only qualities or defects . They either tended to stablish just one
persona , although we know that is almost impossible to concentrate in one persona all the
multiple characteristics of the customers .
However , as soon they understand the importance to define a real personas , the
exercise start to become more realistic and more effective to create strategies to the work .
Recently , we are working in a transformation of our web site . Our site focus highly
in the functional structure . So , it ’s very difficult to the final user to understand this logic . They
did n’t know how to find something because they do n’t know our functional structure . For
example : to go to our external visitation link , the users have to click in eight links . It ’s
unbelievable .
To solve this problem , the firm who was contracted to reformed the site , started to
create personas that would symbolizing the users . But before it they put many civil servants of
our organization to find some specific information in the site . The most of them failed to
encounter this information in a reasonable time even working in the organization .
After this , the contracted firm asked the civil servants to start create personas who
would represent the real personas who really would represent the citizens that use the site . This
approach brought incredible experiences since the users of our intranet are very different . Their
profiles are variable as they represent all Brazilian people .
This process wo nt is easy because some of our civil servants refused to participate
appropriately and they was discrediting the work . To them it was fundamental to keep the site
based on functional patterns .
Then , the team responsible to apply the personas techniques gathered this group
to revise the technical fundaments of the tool . They demonstrated them the successful cases
around the world to solve certain kinds of problems . And they emphasizes “ the importance of
deep exploration into the lives and the problems of the people we hope to generate value for ,
before we ’re allowed to start generating solutions ( user - driven design ) ” .
After this , the team was on the same level to discuss and create personas to make
the site with a friendly approach to the final user .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Personas tool is a very smart instrument to develop empathy . I work in a big public
organization in Brazil and lately we are trying to create work process who consider the
customers first of all . Our customers can be internal or external , however most of them have a
perception that they are not well served .
Once a year we have a MBA that contemplates the gerencial corps of our
organization . The students initially defined the process which they worked with . After , they
defined the personas . At the start , they tended to stablish superficially personas , like a
caricature . A persona with only qualities or defects . They either tended to stablish just one
persona , although we know that is almost impossible to concentrate in one persona all the
multiple characteristics of the customers .
However , as soon they understand the importance to define a real personas , the
exercise start to become more realistic and more effective to create strategies to the work .
Recently , we are working in a transformation of our web site . Our site focus highly
in the functional structure . So , it ’s very difficult to the final user to understand this logic . They
did n’t know how to find something because they do n’t know our functional structure . For
example : to go to our external visitation link , the users have to click in eight links . It ’s
unbelievable .
To solve this problem , the firm who was contracted to reformed the site , started to
create personas that would symbolizing the users . But before it they put many civil servants of
our organization to find some specific information in the site . The most of them failed to
encounter this information in a reasonable time even working in the organization .
After this , the contracted firm asked the civil servants to start create personas who
would represent the real personas who really would represent the citizens that use the site . This
approach brought incredible experiences since the users of our intranet are very different . Their
profiles are variable as they represent all Brazilian people .
This process wo nt is easy because some of our civil servants refused to participate
appropriately and they was discrediting the work . To them it was fundamental to keep the site
based on functional patterns .
Then , the team responsible to apply the personas techniques gathered this group
to revise the technical fundaments of the tool . They demonstrated them the successful cases
around the world to solve certain kinds of problems . And they emphasizes “ the importance of
deep exploration into the lives and the problems of the people we hope to generate value for ,
before we ’re allowed to start generating solutions ( user - driven design ) ” .
After this , the team was on the same level to discuss and create personas to make
the site with a friendly approach to the final user .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20236 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection My company provides around the clock technical support . To ensure we meet our service level target we need to have a minimum number of employees available to answer calls throughout the day . The number of employees we need varies depending on the time of day and the anticipated call volume . The biggest obstacle preventing us from achieving our service level target is absenteeism . Our weekday absenteeism averages 7 % . On weekends , our call volume forecast is lower than the weekdays . Therefore , fewer employees are scheduled to work . Weekend absenteeism has increased since the beginning of the year and currently averages 10 % . The lower attendance results in customers having to hold before they can speak to a representative . We have been instructed we need to reduce weekend absenteeism . The easy solution would be to overstaff , however , just like production environments , we are expected to run lean and maximize efficiencies . Senior Leadership reframed absenteeism and other causes of lost time , i.e. tardiness , long breaks / lunches , not being logged in when scheduled , as “ dependability . ” “ Dependability ” has become a catch - all term that has muddled the distinct drivers of absenteeism into a singular noun . This has produced a perception there is a single solution , either more incentives or more corrective action to fix weekend " dependability . " I believe this approach is an oversimplification . I am going to attempt to break this train of thought by using the visualization tool to identify and diagram the different root causes of weekend absenteeism . Application I reviewed absenteeism data for the past four weekends and identified outliers , employees who missed multiple weekend shifts and those with good overall attendance who missed a weekend shift . I interviewed the employees and detailed their reasons for calling out .
This exercise demonstrated the work / life challenges employees face . Although the reasons were more granular , the visualization broadened my understanding and will allow the organization to make " small bets " to target the segments within the span of our control . An incentive of a dress down day or threat of corrective action means little to a parent who has not been able to attend their child 's soccer game for the first time all season or the millennial who would miss yet another gathering with their friends . Employees who rely on public transportation have a logistical issue . Employees have start times throughout the day between 6 am to 11 pm . On Saturday and Sunday , the bus makes 2 stops directly in front of our office . One at noon the other at 6 pm . The next closest bus line has more service but requires a 20 - minute walk to / from the bus stop . " Use a ride - share service " is a common recommendation . This solution assumes every employee has a debit card , credit card , or PayPal ... which they do not . Creating this visualization allowed me to see " What is " from perspectives I had not known or considered . I would use the visualization tool again for this project . As Dan Roam said in his book Draw to Win , " Lead people 's eyes and their minds will follow . " I feel the visualization is a good icebreaker to broaden the discussion about " dependability . " Based on the examples detailed previously , I would also consider the storytelling tool . I believe you can not avoid feeling empathy for these employees . I would leverage this empathy to increase buy - in for the need to consider other options we could offer to address the weekend " dependability " issue and move forward to the “ What if " phase .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection My company provides around the clock technical support . To ensure we meet our service level target we need to have a minimum number of employees available to answer calls throughout the day . The number of employees we need varies depending on the time of day and the anticipated call volume . The biggest obstacle preventing us from achieving our service level target is absenteeism . Our weekday absenteeism averages 7 % . On weekends , our call volume forecast is lower than the weekdays . Therefore , fewer employees are scheduled to work . Weekend absenteeism has increased since the beginning of the year and currently averages 10 % . The lower attendance results in customers having to hold before they can speak to a representative . We have been instructed we need to reduce weekend absenteeism . The easy solution would be to overstaff , however , just like production environments , we are expected to run lean and maximize efficiencies . Senior Leadership reframed absenteeism and other causes of lost time , i.e. tardiness , long breaks / lunches , not being logged in when scheduled , as “ dependability . ” “ Dependability ” has become a catch - all term that has muddled the distinct drivers of absenteeism into a singular noun . This has produced a perception there is a single solution , either more incentives or more corrective action to fix weekend " dependability . " I believe this approach is an oversimplification . I am going to attempt to break this train of thought by using the visualization tool to identify and diagram the different root causes of weekend absenteeism . Application I reviewed absenteeism data for the past four weekends and identified outliers , employees who missed multiple weekend shifts and those with good overall attendance who missed a weekend shift . I interviewed the employees and detailed their reasons for calling out .
This exercise demonstrated the work / life challenges employees face . Although the reasons were more granular , the visualization broadened my understanding and will allow the organization to make " small bets " to target the segments within the span of our control . An incentive of a dress down day or threat of corrective action means little to a parent who has not been able to attend their child 's soccer game for the first time all season or the millennial who would miss yet another gathering with their friends . Employees who rely on public transportation have a logistical issue . Employees have start times throughout the day between 6 am to 11 pm . On Saturday and Sunday , the bus makes 2 stops directly in front of our office . One at noon the other at 6 pm . The next closest bus line has more service but requires a 20 - minute walk to / from the bus stop . " Use a ride - share service " is a common recommendation . This solution assumes every employee has a debit card , credit card , or PayPal ... which they do not . Creating this visualization allowed me to see " What is " from perspectives I had not known or considered . I would use the visualization tool again for this project . As Dan Roam said in his book Draw to Win , " Lead people 's eyes and their minds will follow . " I feel the visualization is a good icebreaker to broaden the discussion about " dependability . " Based on the examples detailed previously , I would also consider the storytelling tool . I believe you can not avoid feeling empathy for these employees . I would leverage this empathy to increase buy - in for the need to consider other options we could offer to address the weekend " dependability " issue and move forward to the “ What if " phase .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19258 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection- Storytelling
Challenges
I ’m nutritionist by profession and currently working with company who sales baby foods but somehow our market value , consumer relation and sales went down by which our company was facing huge loss . As being part of company , we were told to bring new innovative ideas or ways through which our consumer relations , market value and sales will boost up .
I as a person thought that something is missing and we need to connect with people positively . But the question was how ?
Selection
Storytelling is a great way to connect with people or attract customers for particular brand and without story many ideas fade along the way , products do n’t succeed , brands fail and people are forgotten . Stories and storytelling is what we create and do every day from telling your partner how was your day to telling your manager how to move forward with a project everything we say needs to have a story behind so it can be understood and remembered and as the story of George and Geoff states that how George is very concerned and does n’t except uncertainty where on other hand Geoff is accepting uncertainty and seeks new experiences
Application
In the area of application , the only moto of ours was to connect with customers and the only way we could do was by storytelling ! So we made a story about the product of a baby food that how its beneficial and how the baby grows eating the food which brings good health and good immunity for growing stages in his life , and even what all macro and micro nutrients the baby needs .
We also showed that how our product stores or has all the nutrients needed to meet the demand of baby . Now the story which was made we need to show to people , through print media as newspaper , magazines etc . and even visually through advertisements , through posters by which people could know the product and get connected to the story .
Insights and Approach
The response and sales we got was huge , we also was able to create a great market value and consumer relation .
I believe that when brand tells a story about how the buyer feels and how their life will change if they buy the product puts big impact on the company and the brand itself . “ Stories reinforce the emotional reason ” and that is why we remember , and pass it on to other people . Through this course I have learned that storytelling as a tool is crucial and powerful for brands to make significant impact . I will use this tool to present my ideas more effectively through storytelling .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection- Storytelling
Challenges
I ’m nutritionist by profession and currently working with company who sales baby foods but somehow our market value , consumer relation and sales went down by which our company was facing huge loss . As being part of company , we were told to bring new innovative ideas or ways through which our consumer relations , market value and sales will boost up .
I as a person thought that something is missing and we need to connect with people positively . But the question was how ?
Selection
Storytelling is a great way to connect with people or attract customers for particular brand and without story many ideas fade along the way , products do n’t succeed , brands fail and people are forgotten . Stories and storytelling is what we create and do every day from telling your partner how was your day to telling your manager how to move forward with a project everything we say needs to have a story behind so it can be understood and remembered and as the story of George and Geoff states that how George is very concerned and does n’t except uncertainty where on other hand Geoff is accepting uncertainty and seeks new experiences
Application
In the area of application , the only moto of ours was to connect with customers and the only way we could do was by storytelling ! So we made a story about the product of a baby food that how its beneficial and how the baby grows eating the food which brings good health and good immunity for growing stages in his life , and even what all macro and micro nutrients the baby needs .
We also showed that how our product stores or has all the nutrients needed to meet the demand of baby . Now the story which was made we need to show to people , through print media as newspaper , magazines etc . and even visually through advertisements , through posters by which people could know the product and get connected to the story .
Insights and Approach
The response and sales we got was huge , we also was able to create a great market value and consumer relation .
I believe that when brand tells a story about how the buyer feels and how their life will change if they buy the product puts big impact on the company and the brand itself . “ Stories reinforce the emotional reason ” and that is why we remember , and pass it on to other people . Through this course I have learned that storytelling as a tool is crucial and powerful for brands to make significant impact . I will use this tool to present my ideas more effectively through storytelling .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11419 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | MIND MAPPING Challenge I own an internal communications agency in Bueno Aires . Our main activity is to advise companies on how to communicate and relate with their employees , and also how to create a corporate culture that works for them . My challenge starts with a new client ’s internal communications and culture plan ( let ’s call the client G ) . This client had been carrying out several initiatives for some time . They were contests , events , meetings , marathons , publications , etc . They wanted to get more strategical and this happened while they were welcoming a new CEO with a completely different view of culture . So , we had to see what was there ( which initiatives , activities ) , which value each initiative had , consider the new CEO view and organize a plan with some criteria . With the last agency , G did n’t feel quite involved in the communications and strategy plan so I wanted this experience to be different . Selection I chose mind mapping because this technique would help me establish some criteria around the amount of activities the client had . And that would make it easier to group them in clusters and eventually have a clear view of what was coherent and which things were odd one outs . Application I decided to work on the culture and communications plan of G with clients representatives and part of my team . We gathered in a meeting room with a white cardboard and a bunch of sticky notes . I told G ’s representatives to start naming initiatives in the sticky notes and put them in the cardboard . They did n’t have a document that listed all these so we were remembering them and trying to complete as much as we could . Since the client was n’t used to do anything like this , I started writing initiatives myself in the sticky notes to lead the way and make them copy me . Once we gathered a big group I invited everyone to think why did we communicate in the company , why do we do what we do every day , what value do we want to create . And we started writing key concepts directly on the cardboard . After that we analyzed every sticky note in order to see if those initiatives had not only something in common but also if they were related in any way to the concepts we had written down before . And also noticing how each one of them added value to these . In the end we found a pattern , a criteria ; we organized the initiatives in a coherent way , modified some of them to make them fit , threw away a couple and added some new ones . And gave birth to a new culture and internal communications plan ! Insight With this tool I found a dynamic , easy , fun and strategic way to have a team work experience with my client and discover what we had in order to transform it into something valuable and presentable . I found myself changing my point of view during the process about what I thought the plan should look like in the end . That complexity in the view also left a positive
impression in me about design thinking in general , as an excellent path to discover different kinds of truth . Approach It was my first time doing such a thing and it worked very well . The client was surprised , had fun in the process and was satisfied with the result . I would use mind mapping again . Probably I would work a little bit more in encouraging the client to participate more actively from the beginning . Clients are used to receive the plan already developed and it took some time to realize this was a team work . I guess my anxiety made me start writing down myself to make them follow me but next time I think I would hold that and let them do it from the start , even if it takes a minute until they react .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: MIND MAPPING Challenge I own an internal communications agency in Bueno Aires . Our main activity is to advise companies on how to communicate and relate with their employees , and also how to create a corporate culture that works for them . My challenge starts with a new client ’s internal communications and culture plan ( let ’s call the client G ) . This client had been carrying out several initiatives for some time . They were contests , events , meetings , marathons , publications , etc . They wanted to get more strategical and this happened while they were welcoming a new CEO with a completely different view of culture . So , we had to see what was there ( which initiatives , activities ) , which value each initiative had , consider the new CEO view and organize a plan with some criteria . With the last agency , G did n’t feel quite involved in the communications and strategy plan so I wanted this experience to be different . Selection I chose mind mapping because this technique would help me establish some criteria around the amount of activities the client had . And that would make it easier to group them in clusters and eventually have a clear view of what was coherent and which things were odd one outs . Application I decided to work on the culture and communications plan of G with clients representatives and part of my team . We gathered in a meeting room with a white cardboard and a bunch of sticky notes . I told G ’s representatives to start naming initiatives in the sticky notes and put them in the cardboard . They did n’t have a document that listed all these so we were remembering them and trying to complete as much as we could . Since the client was n’t used to do anything like this , I started writing initiatives myself in the sticky notes to lead the way and make them copy me . Once we gathered a big group I invited everyone to think why did we communicate in the company , why do we do what we do every day , what value do we want to create . And we started writing key concepts directly on the cardboard . After that we analyzed every sticky note in order to see if those initiatives had not only something in common but also if they were related in any way to the concepts we had written down before . And also noticing how each one of them added value to these . In the end we found a pattern , a criteria ; we organized the initiatives in a coherent way , modified some of them to make them fit , threw away a couple and added some new ones . And gave birth to a new culture and internal communications plan ! Insight With this tool I found a dynamic , easy , fun and strategic way to have a team work experience with my client and discover what we had in order to transform it into something valuable and presentable . I found myself changing my point of view during the process about what I thought the plan should look like in the end . That complexity in the view also left a positive
impression in me about design thinking in general , as an excellent path to discover different kinds of truth . Approach It was my first time doing such a thing and it worked very well . The client was surprised , had fun in the process and was satisfied with the result . I would use mind mapping again . Probably I would work a little bit more in encouraging the client to participate more actively from the beginning . Clients are used to receive the plan already developed and it took some time to realize this was a team work . I guess my anxiety made me start writing down myself to make them follow me but next time I think I would hold that and let them do it from the start , even if it takes a minute until they react .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11542 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | VISUALIZATION
Challenge and selection
I work in the central office of the institutional training department of non - profit NGO
whose purpose is to promote personal responsibility and social awareness in order to achieve a model of a just , equal and sustainable society . We have branches in fifty countries on six continents , with very different cultures and socio - economic conditions . Some branches have been up and running for over fifty years , and others have been opened only recently . The central office is responsible for creating products that are regularly distributed national offices , and for providing annual training sessions for national managers . Each local office has its own teachers and adapts the contents they receive to local needs .
Some countries have small offices with a maximum or one or two people who are
responsible for promoting institutional training . This training is given to managers , employees and also to volunteers who collaborate in the different initiatives that the institution promotes to fulfill its mission . This formation needs to be up to date , in order to effectively face the challenges presented in the social environment . These challenges concern not only concrete issues that need to be faced , but also effective communication with different types of audiences .
Data has been collected , in personal interviews , with the people in charge of offices in
the smaller countries , to better understand their difficulties and their training needs . The trainers of these smaller locations are convinced and highly motivated regarding the value of their role . However , they manifest the following pain points in their ability to provide up - to- date training :
- They have little time to devote to development and study because they often carry out various roles in local offices and are not just in charge of training ;
- Because of staffing shortages , it is not possible to ramp up the intensity and frequency of the activity , and thus the cyclical training gets stretched out over a longer period than desirable .
- Because of staffing shortages , the teachers have to cover many different areas and thus do not manage to specialize in a specific area , which would permit them to stay up to date in that field .
The institutional training departments have recently been reorganized on a global level , so that the smaller offices with less experience and resources have access to advice and support from more developed national departments . By sharing human resources , the teachers in small offices will be freed up to specialize in specific areas . However , the problem of being up - to- date remains . We call it the “ Up - To - Date Issue ” . We have planned to use the visualization tool to arrive at a shared concept of updated training and from there obtain the design criteria for a tool that offers content and methodology to small local office trainers that can use frequently .
Application
In the central institutional training department we decided to carry out a workshop to
align our team around a shared characterization of the Up - To - Date Issue , using some visualization techniques . To do this , each team member has individually thought about the components of the problem . We 've shared them as a group and we 've listed the following : update scopes , resources , times , and frequency .
Then , in four groups , we prepared a slide for each component , characterized by one
image and several phrases ( from four to eight ) . The group discussion led us to identify and keep the most relevant ones . Afterwards , we selected four representatives from the smallest local offices and each group drew a storyboard of what those four people would say about they would find most helpful , according to the features we defined .
Insight & Approach
The use of visualization through the slides of a broad and difficult - to - define concept , of
which each person has a different notion , has allowed us to reach common criteria and objectives about what it means to be updated . At this point , we are a little stuck , because we have still not reached a common and objective definition .
The use of storyboards helped us to think empathically , putting ourselves in the place
of the end users we intend to reach , in order to establish preliminary design criteria for the tool we wish to design . We have articulated the tool according to the Management Project Aid , summarized in the following aspects : purpose of the design , perceptions of users , physical attributes , functional attributes , and constraints .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: VISUALIZATION
Challenge and selection
I work in the central office of the institutional training department of non - profit NGO
whose purpose is to promote personal responsibility and social awareness in order to achieve a model of a just , equal and sustainable society . We have branches in fifty countries on six continents , with very different cultures and socio - economic conditions . Some branches have been up and running for over fifty years , and others have been opened only recently . The central office is responsible for creating products that are regularly distributed national offices , and for providing annual training sessions for national managers . Each local office has its own teachers and adapts the contents they receive to local needs .
Some countries have small offices with a maximum or one or two people who are
responsible for promoting institutional training . This training is given to managers , employees and also to volunteers who collaborate in the different initiatives that the institution promotes to fulfill its mission . This formation needs to be up to date , in order to effectively face the challenges presented in the social environment . These challenges concern not only concrete issues that need to be faced , but also effective communication with different types of audiences .
Data has been collected , in personal interviews , with the people in charge of offices in
the smaller countries , to better understand their difficulties and their training needs . The trainers of these smaller locations are convinced and highly motivated regarding the value of their role . However , they manifest the following pain points in their ability to provide up - to- date training :
- They have little time to devote to development and study because they often carry out various roles in local offices and are not just in charge of training ;
- Because of staffing shortages , it is not possible to ramp up the intensity and frequency of the activity , and thus the cyclical training gets stretched out over a longer period than desirable .
- Because of staffing shortages , the teachers have to cover many different areas and thus do not manage to specialize in a specific area , which would permit them to stay up to date in that field .
The institutional training departments have recently been reorganized on a global level , so that the smaller offices with less experience and resources have access to advice and support from more developed national departments . By sharing human resources , the teachers in small offices will be freed up to specialize in specific areas . However , the problem of being up - to- date remains . We call it the “ Up - To - Date Issue ” . We have planned to use the visualization tool to arrive at a shared concept of updated training and from there obtain the design criteria for a tool that offers content and methodology to small local office trainers that can use frequently .
Application
In the central institutional training department we decided to carry out a workshop to
align our team around a shared characterization of the Up - To - Date Issue , using some visualization techniques . To do this , each team member has individually thought about the components of the problem . We 've shared them as a group and we 've listed the following : update scopes , resources , times , and frequency .
Then , in four groups , we prepared a slide for each component , characterized by one
image and several phrases ( from four to eight ) . The group discussion led us to identify and keep the most relevant ones . Afterwards , we selected four representatives from the smallest local offices and each group drew a storyboard of what those four people would say about they would find most helpful , according to the features we defined .
Insight & Approach
The use of visualization through the slides of a broad and difficult - to - define concept , of
which each person has a different notion , has allowed us to reach common criteria and objectives about what it means to be updated . At this point , we are a little stuck , because we have still not reached a common and objective definition .
The use of storyboards helped us to think empathically , putting ourselves in the place
of the end users we intend to reach , in order to establish preliminary design criteria for the tool we wish to design . We have articulated the tool according to the Management Project Aid , summarized in the following aspects : purpose of the design , perceptions of users , physical attributes , functional attributes , and constraints .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9007 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge :
For the challenge to set the context I am in the role of assistant head of department in a award winning premium hotel chain that has very high expectations on delivering exceptional service and are known to exceed the expectation of guests on a regular basis . However the past month has seen a decline in the NPS ( Net Promoter Score ) metric that we use and more vocal feedback across third party websites such as Trip Advisor and Booking.com . We saw a decline in the ratings across all these platforms and wanted to immediately address this issue . It was not as simple and straightforward as we offer a truly world class product and backed up by award winning service . This alone should have accounted for a very successful operation as well as very positive reviews .
Selection :
The design thinking tool I used the concepts of Visualization and storytelling to address the issue stated above among the team members in order to deliver superior service to the stakeholders and guests and bring more zeal to the team . I used the concept of the straw man , to orient the team on service standards , along with prompt questions to tune into the areas that were causing the most pain points . The scope of the assignment was to bring the problem areas in focus and understand the key elements that were missing , the relationship between the various elements in the project and opportunities for improving the operation and making it more efficient .
Application :
Initially the straw man technique was used as a visualization tool , to demonstrate the difference in the customer experience under different circumstances in the same setting . I had achieved this by using an example of a travel agency employee offering advice at various points to a potential client by using an ideal situation and the worst case scenario . We were able to map the different experiences the client faces . We then correlated this finding to our unit to demonstrate what we should do . The team comprised of 6 employees across different designations , work experience and intra department functions to bring different perspectives to the process .
Next they were given prompt questions and asked to write their views on the post it and place it on a whiteboard . Post which they were asked to view all the points across the parameters and rank the top three points which they thought were the most important points . This was placed on a separate board and from an initial list of 120 post its , the final 30 post its were placed separately . The team had discussed their findings and we found that there were patterns emerging based on the discussions . ( While we could have at this stage worked on these points it may not have given us a good solution ) Other tools used like ethnographic interview , was conducted in the form of a questionnaire for each team member , to give specific examples of service excellence with a strong emphasis on the emotional aspect . This was studied and we further found that there was a common thread in all of the interviews which was the ‘ connect ’ the team felt with the particular guest that had prompted more personalized service and the subsequent feeling of validation and appreciation received . To further assist in the process a few
techniques like journey mapping of the guest ’s experience from ‘ guest questionnaires ’ were analyzed and differences in their experiences were observed , noted and mapped against the ideal case to show the various areas that were potential problem points .
At this point we looked at the value chain analysis and traced all the touch points that the client faces and the team then were asked to deliberate on the best practices , according to us , that could be implemented to minimize any inconvenience the guest faces . We then used a tool called job to be done ( JTBD ) that focused on the functional job and emotional job that accounts for the clients overall satisfaction and looks at the different metrics of success and outcomes to void . This helped us reframe the way we looked at our declining satisfaction scores and made us look at the problem through the lens of the guest , understanding that it was more than just our product and service we offered but the ‘ job ’ the guest guest expected this to carry out , thereby instilling a more ‘ customer empathy ’ approach .
After this the team was asked to discuss the various types of guest we get who offer feedback and using various metrics we were able to classify them as various ‘ personas ’ as a form of segmentation by looking at it from the view of purpose of visit , segmentation , amount paid , duration of stay and many more filters . We then used a 360 empathy tool to show what the guest perceives and looked at latent needs that he or she may have that were not looked at earlier for each of the ‘ personas ’ .
After using all these tools to collect such rich data , we were able to spot a few trends that gave us tremendous insight in areas that could be improved . At this point the team was asked to brainstorm on the insight ’s that were observed and expand on how we could improve the various areas that were identified as pain points .
The team then offered solutions and ways to improve the current processes . We even looked at a couple of new processes which were implemented .
All the exercises were recorded and digitized in form of a power point presentation . The process was shared with the entire team later post this exercise to align everyone and we worked on the various suggestions offered .
Insight :
My learning from this exercise was that initially through the graphic representation , the team understood the broad picture and while we knew that there was a problem there was no data that showed what caused the problems . Using various tools to gather data , we were able to get so much insight , the discussions and shared learning that the team and I received was especially valuable as we were able to identify blind spots , propose few alternate styles for different personas . The straw man graphic initially used was very powerful to keep the focus on our agenda as during the various discussions the group would build more on different scenarios that were steering away from the topic . The question bank prepared oriented the participants to focus
on themes rather than quick fixes . We were able to ‘ co create ’ solutions and this also increased the accountability of the team as they were a part of the process .
Approach :
In future I will use the visualization activity and the various tools as each one brings such a different perspective to the table . This enabled so much insight , learning and developed empathy for each stakeholder in the cycle . This was definite more constructive than the more linear analytic approach that I take which focuses on just one or two aspects . The ‘ personas ’ and ‘ 360 empathy ’ tools were especially powerful in the entire exercise as it gave me a different perspective on the topic that has definitely impacted the way I approach my decision making at work . This exercise has definitely made me look at this from a broader perspective and proved to me that the process of co - creation is far more invaluable as the team gets on board with more focus and vigor .
( PS : I would like to share that after doing this exercise , we have improved our guest questionnaire collection rate from 1.6 % to 4.2 % which is over 150 % increase than before , the NPS score has increased by 12 % over last month and we have regained the top position in Trip Advisor . )
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge :
For the challenge to set the context I am in the role of assistant head of department in a award winning premium hotel chain that has very high expectations on delivering exceptional service and are known to exceed the expectation of guests on a regular basis . However the past month has seen a decline in the NPS ( Net Promoter Score ) metric that we use and more vocal feedback across third party websites such as Trip Advisor and Booking.com . We saw a decline in the ratings across all these platforms and wanted to immediately address this issue . It was not as simple and straightforward as we offer a truly world class product and backed up by award winning service . This alone should have accounted for a very successful operation as well as very positive reviews .
Selection :
The design thinking tool I used the concepts of Visualization and storytelling to address the issue stated above among the team members in order to deliver superior service to the stakeholders and guests and bring more zeal to the team . I used the concept of the straw man , to orient the team on service standards , along with prompt questions to tune into the areas that were causing the most pain points . The scope of the assignment was to bring the problem areas in focus and understand the key elements that were missing , the relationship between the various elements in the project and opportunities for improving the operation and making it more efficient .
Application :
Initially the straw man technique was used as a visualization tool , to demonstrate the difference in the customer experience under different circumstances in the same setting . I had achieved this by using an example of a travel agency employee offering advice at various points to a potential client by using an ideal situation and the worst case scenario . We were able to map the different experiences the client faces . We then correlated this finding to our unit to demonstrate what we should do . The team comprised of 6 employees across different designations , work experience and intra department functions to bring different perspectives to the process .
Next they were given prompt questions and asked to write their views on the post it and place it on a whiteboard . Post which they were asked to view all the points across the parameters and rank the top three points which they thought were the most important points . This was placed on a separate board and from an initial list of 120 post its , the final 30 post its were placed separately . The team had discussed their findings and we found that there were patterns emerging based on the discussions . ( While we could have at this stage worked on these points it may not have given us a good solution ) Other tools used like ethnographic interview , was conducted in the form of a questionnaire for each team member , to give specific examples of service excellence with a strong emphasis on the emotional aspect . This was studied and we further found that there was a common thread in all of the interviews which was the ‘ connect ’ the team felt with the particular guest that had prompted more personalized service and the subsequent feeling of validation and appreciation received . To further assist in the process a few
techniques like journey mapping of the guest ’s experience from ‘ guest questionnaires ’ were analyzed and differences in their experiences were observed , noted and mapped against the ideal case to show the various areas that were potential problem points .
At this point we looked at the value chain analysis and traced all the touch points that the client faces and the team then were asked to deliberate on the best practices , according to us , that could be implemented to minimize any inconvenience the guest faces . We then used a tool called job to be done ( JTBD ) that focused on the functional job and emotional job that accounts for the clients overall satisfaction and looks at the different metrics of success and outcomes to void . This helped us reframe the way we looked at our declining satisfaction scores and made us look at the problem through the lens of the guest , understanding that it was more than just our product and service we offered but the ‘ job ’ the guest guest expected this to carry out , thereby instilling a more ‘ customer empathy ’ approach .
After this the team was asked to discuss the various types of guest we get who offer feedback and using various metrics we were able to classify them as various ‘ personas ’ as a form of segmentation by looking at it from the view of purpose of visit , segmentation , amount paid , duration of stay and many more filters . We then used a 360 empathy tool to show what the guest perceives and looked at latent needs that he or she may have that were not looked at earlier for each of the ‘ personas ’ .
After using all these tools to collect such rich data , we were able to spot a few trends that gave us tremendous insight in areas that could be improved . At this point the team was asked to brainstorm on the insight ’s that were observed and expand on how we could improve the various areas that were identified as pain points .
The team then offered solutions and ways to improve the current processes . We even looked at a couple of new processes which were implemented .
All the exercises were recorded and digitized in form of a power point presentation . The process was shared with the entire team later post this exercise to align everyone and we worked on the various suggestions offered .
Insight :
My learning from this exercise was that initially through the graphic representation , the team understood the broad picture and while we knew that there was a problem there was no data that showed what caused the problems . Using various tools to gather data , we were able to get so much insight , the discussions and shared learning that the team and I received was especially valuable as we were able to identify blind spots , propose few alternate styles for different personas . The straw man graphic initially used was very powerful to keep the focus on our agenda as during the various discussions the group would build more on different scenarios that were steering away from the topic . The question bank prepared oriented the participants to focus
on themes rather than quick fixes . We were able to ‘ co create ’ solutions and this also increased the accountability of the team as they were a part of the process .
Approach :
In future I will use the visualization activity and the various tools as each one brings such a different perspective to the table . This enabled so much insight , learning and developed empathy for each stakeholder in the cycle . This was definite more constructive than the more linear analytic approach that I take which focuses on just one or two aspects . The ‘ personas ’ and ‘ 360 empathy ’ tools were especially powerful in the entire exercise as it gave me a different perspective on the topic that has definitely impacted the way I approach my decision making at work . This exercise has definitely made me look at this from a broader perspective and proved to me that the process of co - creation is far more invaluable as the team gets on board with more focus and vigor .
( PS : I would like to share that after doing this exercise , we have improved our guest questionnaire collection rate from 1.6 % to 4.2 % which is over 150 % increase than before , the NPS score has increased by 12 % over last month and we have regained the top position in Trip Advisor . )
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15864 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I am a student in the sixth semester of my health and tourism studies . I am currently writing my bachelor thesis . For my bachelor thesis I work with a physiotherapy practice where I introduce a quality management system . What this practice also lacked was a guiding principle . So it was also my job to create a mission statement for this practice . I have long considered how I can accomplish this task and decided in the end to do a workshop with the employees of the management department .
Selection
In my workshop , I decided to work with visualization . It has always been easier for me to work when I see things and when something is interactive , especially when it comes to working things out . So not everything takes place completely in my head but things that take place in my head can be released and made accessible to others . I have also found that it is much more efficient if I can let my thoughts out and give others the opportunity to continue working with them . I have also had the experience that it is much easier for me to follow the professors in my university when they stand in front of a whiteboard and , above all , record more complex issues in their lectures . Angela Myer says in her lecture on visualization that it is particularly important when it comes to the concept development phase . I had exactly this experience in my workshop with the physiotherapists .
Application
Back to my workshop . Before the actual workshop , i.e. the elaboration of the mission statement content , started , I gave a short lecture about what a mission statement is and what possibilities it offers us . I used a whiteboard for visualization ( see picture )
After my short lecture , I went straight to processing the mission statement content for which I ultimately chose the brainstorming method . I gave cards to every workshop participant and asked them to take 10 minutes and write down all possible topics for which they think guiding principles are required . After the 10 minutes had passed I collected all the cards and spread them out on the floor . Then came the best part of this method . We all gathered above the cards and as a team , we moved the cards back and forth completely interactively in order to summarize them in subject areas . The good thing was that everyone could get involved .
After we had finished , we summarized the topics on a whiteboard and put some order in it .
Insight
I have to say that I really had a very good personal experience in this workshop . So far I was only in the position that I can say through lectures by others that I personally find visualization good . Now I was on the other side and had a good experience again . At first I was skeptical whether I could motivate the employees to contribute , especially when brainstorming . I think I was very lucky that the team members were so open to the task and got involved .
Approach
I ca n't say that I would do something different next time . I think this method is ideal for developing content on certain topics or for generating ideas in general . However , people have to cooperate , otherwise it wo n't work . The next time I would prepare myself even better for how I can motivate people to work if they are actually more pessimistic . I was n't prepared for this case . Maybe it would be nice to combine the visualization with a mind map next time .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I am a student in the sixth semester of my health and tourism studies . I am currently writing my bachelor thesis . For my bachelor thesis I work with a physiotherapy practice where I introduce a quality management system . What this practice also lacked was a guiding principle . So it was also my job to create a mission statement for this practice . I have long considered how I can accomplish this task and decided in the end to do a workshop with the employees of the management department .
Selection
In my workshop , I decided to work with visualization . It has always been easier for me to work when I see things and when something is interactive , especially when it comes to working things out . So not everything takes place completely in my head but things that take place in my head can be released and made accessible to others . I have also found that it is much more efficient if I can let my thoughts out and give others the opportunity to continue working with them . I have also had the experience that it is much easier for me to follow the professors in my university when they stand in front of a whiteboard and , above all , record more complex issues in their lectures . Angela Myer says in her lecture on visualization that it is particularly important when it comes to the concept development phase . I had exactly this experience in my workshop with the physiotherapists .
Application
Back to my workshop . Before the actual workshop , i.e. the elaboration of the mission statement content , started , I gave a short lecture about what a mission statement is and what possibilities it offers us . I used a whiteboard for visualization ( see picture )
After my short lecture , I went straight to processing the mission statement content for which I ultimately chose the brainstorming method . I gave cards to every workshop participant and asked them to take 10 minutes and write down all possible topics for which they think guiding principles are required . After the 10 minutes had passed I collected all the cards and spread them out on the floor . Then came the best part of this method . We all gathered above the cards and as a team , we moved the cards back and forth completely interactively in order to summarize them in subject areas . The good thing was that everyone could get involved .
After we had finished , we summarized the topics on a whiteboard and put some order in it .
Insight
I have to say that I really had a very good personal experience in this workshop . So far I was only in the position that I can say through lectures by others that I personally find visualization good . Now I was on the other side and had a good experience again . At first I was skeptical whether I could motivate the employees to contribute , especially when brainstorming . I think I was very lucky that the team members were so open to the task and got involved .
Approach
I ca n't say that I would do something different next time . I think this method is ideal for developing content on certain topics or for generating ideas in general . However , people have to cooperate , otherwise it wo n't work . The next time I would prepare myself even better for how I can motivate people to work if they are actually more pessimistic . I was n't prepared for this case . Maybe it would be nice to combine the visualization with a mind map next time .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11513 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for Innovation
Reflection
Counter Challenging the Marketing Challenge ; through Story Telling
Final Assignment
The Challenge and the Counter Challenge
I work in the marketing department of an educational institution . My core activity revolves around developing strategies . Mostly I am engaged in the ‘ what ’ and ‘ why ’ of the activities rather than the ‘ when ’ and ‘ how ’ of the same . Recently , our engineering department was facing challenges in attracting the desired number of students to be enrolled in a semester . Although the engineering school is one of the finest in the country , there were certain problems .
Even though the college has been in existence for over 3 years with more than 100 students , the annual growth rate for this particular school was showing a barely noticeable growth .
I have always worked to find a viable solution to the challenges that I am faced with . The tasks at hand were to increase the student enrollment of the engineering college to over 50 percent in a span of 3 years , and to develop a successful strategy for the same .
Visualizing the Strategy
I had to perform an in - depth research and understand the entire marketing communications that was undertaken over the last 4 years by this college . The message was clear . The art work aesthetically pleasing and the targeting method was best if not 100 percent up to the marketing standards . Then what was wrong ? I believed in finding the answer to this challenge would provide insights into the problem .
This began the problem visualization stage . Based on innovative design thinking models , research was initiated from two groups
1- Career counselors of various schools and colleges 2- Prospective students
The findings received from the above two groups were strikingly different . The first group were happy with the program and what it offered . They were recommending to pursue education in this school as well . The second group , comprising the students , had no desire to join the program . After considerable insight it was understood by the marketing department that the underlying issue was not the marketing communication . It was the lack of the emotional connect of the students with our engineering program . They did not perceive it as a practical educational option . Hence , the strategy to counter this issue was devised . We needed was a story that related with the psyche of the prospective students . The best stories that we like and tend to be believe in are the one that are similar to us . This initiated the mind mapping process .
Mind Mapping and Story development as a digital content distributor
At the basic strategic level , it was decided that the story we were to conceive and write was related to one of our current engineering students . After talking to the relevant head of department and after many discussions , two stories were finalized . They were aimed to connect the students by providing the missing emotional link . One story revolved around innovation and the other shared how to beat the odds to achieve success . I will briefly mention one story revolving around innovation .
One of our engineering students , through a brilliant innovation streak developed a working low - cost 3D printer . The ORIC office of the educational institute I work at has already funded the project . We wanted to project that our engineering students are not just engineers but are innovators . They had the ability to become entrepreneurs even when they were studying . The perception built through this exercise was to share the concept that engineering students can become a success and financially independent . They can avoid the job trap and can become job providers .
Learning Launch
Developing the relevant digital story telling content was only half the job . Content distribution was the key for a successful campaign . We launched the story across various digital media platforms in a planned and coordinated manner using state - of - the - art performance measuring tools . Till now the results have been highly positive , engagements rates are increasing and complimentary # metoo campaign has also gone viral . The results were more than what was desired when this project based on design thinking and innovation was initiated .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation
Reflection
Counter Challenging the Marketing Challenge ; through Story Telling
Final Assignment
The Challenge and the Counter Challenge
I work in the marketing department of an educational institution . My core activity revolves around developing strategies . Mostly I am engaged in the ‘ what ’ and ‘ why ’ of the activities rather than the ‘ when ’ and ‘ how ’ of the same . Recently , our engineering department was facing challenges in attracting the desired number of students to be enrolled in a semester . Although the engineering school is one of the finest in the country , there were certain problems .
Even though the college has been in existence for over 3 years with more than 100 students , the annual growth rate for this particular school was showing a barely noticeable growth .
I have always worked to find a viable solution to the challenges that I am faced with . The tasks at hand were to increase the student enrollment of the engineering college to over 50 percent in a span of 3 years , and to develop a successful strategy for the same .
Visualizing the Strategy
I had to perform an in - depth research and understand the entire marketing communications that was undertaken over the last 4 years by this college . The message was clear . The art work aesthetically pleasing and the targeting method was best if not 100 percent up to the marketing standards . Then what was wrong ? I believed in finding the answer to this challenge would provide insights into the problem .
This began the problem visualization stage . Based on innovative design thinking models , research was initiated from two groups
1- Career counselors of various schools and colleges 2- Prospective students
The findings received from the above two groups were strikingly different . The first group were happy with the program and what it offered . They were recommending to pursue education in this school as well . The second group , comprising the students , had no desire to join the program . After considerable insight it was understood by the marketing department that the underlying issue was not the marketing communication . It was the lack of the emotional connect of the students with our engineering program . They did not perceive it as a practical educational option . Hence , the strategy to counter this issue was devised . We needed was a story that related with the psyche of the prospective students . The best stories that we like and tend to be believe in are the one that are similar to us . This initiated the mind mapping process .
Mind Mapping and Story development as a digital content distributor
At the basic strategic level , it was decided that the story we were to conceive and write was related to one of our current engineering students . After talking to the relevant head of department and after many discussions , two stories were finalized . They were aimed to connect the students by providing the missing emotional link . One story revolved around innovation and the other shared how to beat the odds to achieve success . I will briefly mention one story revolving around innovation .
One of our engineering students , through a brilliant innovation streak developed a working low - cost 3D printer . The ORIC office of the educational institute I work at has already funded the project . We wanted to project that our engineering students are not just engineers but are innovators . They had the ability to become entrepreneurs even when they were studying . The perception built through this exercise was to share the concept that engineering students can become a success and financially independent . They can avoid the job trap and can become job providers .
Learning Launch
Developing the relevant digital story telling content was only half the job . Content distribution was the key for a successful campaign . We launched the story across various digital media platforms in a planned and coordinated manner using state - of - the - art performance measuring tools . Till now the results have been highly positive , engagements rates are increasing and complimentary # metoo campaign has also gone viral . The results were more than what was desired when this project based on design thinking and innovation was initiated .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10721 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge
I am a member of a company focused on mobility and which operates in four areas , car rental , franchising , fleet management for entrepreneurs and other companies and vehicle sales . For employees above a certain position , we have the benefit of the operational car . However , the experience was not positive , generating several calls from the service team with doubts and complaints , burdening the sector for what should be considered a benefit . The NPS of the experiment was close to 43 % and we decided to improve the process and use this indicator as a thermometer .
Selection
After mapping the “ As Is ” process , we convened a focus group with 13 participants , recently benefited from the operational car and mapped their impressions , complaints and expectations . We decided that with the answers obtained , we could deepen our understanding of the employees involved in order to build a prototype of the redesign of the journey to be tested in a focus group through the “ learning launch ” tool .
Application
We promote a show room with cases from the market and possibilities involving applications of new technologies for the area . In the process , we had better understanding of how our employees relate to the benefit and what their expectations were in relation to the vehicle used as an operational car . We understood that , in addition to a tool , the vehicle could also add value to the employees routine through small changes , especially in embedded technology .
Finally , we decided to test a new model that was more similar to the new characteristics emerging from the research process , valuing the cost x impact ratio . Employees participating in what we call the “ to be ” journey were asked to answer the NPS questionnaire , for them , and the rate obtained was 83 % .
Insight
I was able to note that , by dealing with complex and often more subjective issues , the design thinking tools allow us to approach challenges in an open and flexible way , valuing experience as a fundamental marker of decision making . The journey matters
more than the destination , since each aspect considered is a potential trigger for future adjustments .
Approach
Learning Launch is a tool that provides insight into how reality behaves in the face of our projections . However , used the way we did to redesign the operational car journey , with a single tested model , it is less effective than if used as a tool for testing various models simultaneously . Because , even if the experience in analysis was a success , there is no guarantee that we would not achieve better results with different approaches . In the future , I intend to increase the range of possibilities to enrich the process .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge
I am a member of a company focused on mobility and which operates in four areas , car rental , franchising , fleet management for entrepreneurs and other companies and vehicle sales . For employees above a certain position , we have the benefit of the operational car . However , the experience was not positive , generating several calls from the service team with doubts and complaints , burdening the sector for what should be considered a benefit . The NPS of the experiment was close to 43 % and we decided to improve the process and use this indicator as a thermometer .
Selection
After mapping the “ As Is ” process , we convened a focus group with 13 participants , recently benefited from the operational car and mapped their impressions , complaints and expectations . We decided that with the answers obtained , we could deepen our understanding of the employees involved in order to build a prototype of the redesign of the journey to be tested in a focus group through the “ learning launch ” tool .
Application
We promote a show room with cases from the market and possibilities involving applications of new technologies for the area . In the process , we had better understanding of how our employees relate to the benefit and what their expectations were in relation to the vehicle used as an operational car . We understood that , in addition to a tool , the vehicle could also add value to the employees routine through small changes , especially in embedded technology .
Finally , we decided to test a new model that was more similar to the new characteristics emerging from the research process , valuing the cost x impact ratio . Employees participating in what we call the “ to be ” journey were asked to answer the NPS questionnaire , for them , and the rate obtained was 83 % .
Insight
I was able to note that , by dealing with complex and often more subjective issues , the design thinking tools allow us to approach challenges in an open and flexible way , valuing experience as a fundamental marker of decision making . The journey matters
more than the destination , since each aspect considered is a potential trigger for future adjustments .
Approach
Learning Launch is a tool that provides insight into how reality behaves in the face of our projections . However , used the way we did to redesign the operational car journey , with a single tested model , it is less effective than if used as a tool for testing various models simultaneously . Because , even if the experience in analysis was a success , there is no guarantee that we would not achieve better results with different approaches . In the future , I intend to increase the range of possibilities to enrich the process .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22209 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Mind Maps
Challenge
During all my years of being a student , the challenge that has been difficult for me is always having to make mental maps , it is not because I do not know how to do it , but to structure it in a way that summarizes everything I want to imply . Trying to structure has been my biggest challenge .
Selection
I know that mind maps , one of the tools most used to understand and imply any type of topic , is characterized by starting from the inside out , with little text and more graphic illustrations , they can be done in different ways , but practically this is which basically makes up the mind map . I chose this tool because it is interesting for me to know how to apply it for my future classes without having to resort to other tools .
Application
I have always been left at school to make mind maps about a book , a case study or simply a topic seen in class , I do n't usually do that , unless it is mandatory . In all the attempts from my perspective they have always gone well , they have a decent and complete structure , but despite that I still think that it is not my strength . The last time I made a mind map it was for a team Costs class , and in it my classmates put too much information and no illustrations , that gives me to understand that nobody knows how to make a mind map properly , leaving that to a On the other hand , for my part , I summarized my topic as much as I could and I feel that I covered it well , but the qualification was not so satisfactory . That on the one hand is demotivating , but on the other hand you feel that this is a challenge and that you have to keep working hard so that you can develop this tool in an incredible , almost perfect way . Personally , I 'm still working on it . I am not giving up .
Insight
As I mentioned before , making mind maps may seem easy when you see it , but when you have to do it , it is very difficult and that is when you realize that it has its joke , behind all that little information it contains , there is a study prepared with time , dedication and choice . I have realized that mind maps must contain keywords , two or three words , or even more but not what a paragraph covers , that would be too much , it can look badly presentable , heavy and it can happen that nobody pays attention to it . Creativity is also important .
Approach
I will continue working with mind maps , I will organize myself very well to elaborate them with the aforementioned and I will organize my ideas very well , from the most important to the least relevant . Everything is useful for something , I will brainstorm ideas to complement my mental map and I will elaborate paraphrases to try to expose what I want to imply or communicate . I want to
learn how to make a mind map with all its elements that it contains and , from that , maybe it will be my favorite tool later on .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Mind Maps
Challenge
During all my years of being a student , the challenge that has been difficult for me is always having to make mental maps , it is not because I do not know how to do it , but to structure it in a way that summarizes everything I want to imply . Trying to structure has been my biggest challenge .
Selection
I know that mind maps , one of the tools most used to understand and imply any type of topic , is characterized by starting from the inside out , with little text and more graphic illustrations , they can be done in different ways , but practically this is which basically makes up the mind map . I chose this tool because it is interesting for me to know how to apply it for my future classes without having to resort to other tools .
Application
I have always been left at school to make mind maps about a book , a case study or simply a topic seen in class , I do n't usually do that , unless it is mandatory . In all the attempts from my perspective they have always gone well , they have a decent and complete structure , but despite that I still think that it is not my strength . The last time I made a mind map it was for a team Costs class , and in it my classmates put too much information and no illustrations , that gives me to understand that nobody knows how to make a mind map properly , leaving that to a On the other hand , for my part , I summarized my topic as much as I could and I feel that I covered it well , but the qualification was not so satisfactory . That on the one hand is demotivating , but on the other hand you feel that this is a challenge and that you have to keep working hard so that you can develop this tool in an incredible , almost perfect way . Personally , I 'm still working on it . I am not giving up .
Insight
As I mentioned before , making mind maps may seem easy when you see it , but when you have to do it , it is very difficult and that is when you realize that it has its joke , behind all that little information it contains , there is a study prepared with time , dedication and choice . I have realized that mind maps must contain keywords , two or three words , or even more but not what a paragraph covers , that would be too much , it can look badly presentable , heavy and it can happen that nobody pays attention to it . Creativity is also important .
Approach
I will continue working with mind maps , I will organize myself very well to elaborate them with the aforementioned and I will organize my ideas very well , from the most important to the least relevant . Everything is useful for something , I will brainstorm ideas to complement my mental map and I will elaborate paraphrases to try to expose what I want to imply or communicate . I want to
learn how to make a mind map with all its elements that it contains and , from that , maybe it will be my favorite tool later on .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12783 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | learning launch tool
name : Edgar Rojas
date : 27/13/2014
It is the traditional approach and frankly for the realization of a business plan and you do not know what is out there after doing your business they help you to be financial forecasts in the use of learning tolos which allows you to create financial forecasts when the financial forecasts are not enough , an inverse forecast must be reached on the internal rate , which allows you to create financial forecasts when they do not reach the financial forecasts , an inverse forecast must be reached on the internal rate this has allowed you to know how the financial characteristics of each person to be able to have a business spontaneously and safely as to how to have the adequate tools for the realization of the business , There is also a process in the inclica to find which are the necessary keys for the execution and defense that can be found in a client who wants to invest in your business that is why it consists of the learning process of the chosen business , The purpose of a learning launch is not only to have the correct tools but also to know how to use them , it also shows us in knowing that you not only need to be smart but also how to use the tools well . the purpose of a learning launch is to be able to get to the truth and to be able to modify their ideas for the use of the business the problem is that you have an influential idea and in the end you realize that it is a bad idea , Although all of us have something that motivates us to be able to move forward to prey not being able to achieve good results in the end the facts that can motivate you are the same ones that motivate you to continue with that idea those that deny the idea that you plan are the kinds of people who do n't like to see you be successful what you can do on this occasion is to follow your idea at the bottom of the letter without any obstacle for that reason it is better to have clear and precise ideas about your topic , apart if you have learning proposals to know how to handle the tools well , it is necessary to bear in mind that you are going to try a topic that will empower you to help your whole life if you plan to have a business or have an additional idea to put on the economic market also the learning launch is not hard if you put effort into things this will teach you to have
a better control over the situation to have a better idea that will improve you in the future what you need to know more than anything is to take into account a unique and creative idea that will benefit you in learning to have a business , But this topic has shown me that you must have a creative and unique idea that can benefit you in your business or for some additional work that you can get while you can pay attention to everything that you need to learn with these kinds of tools that will suit you . to make life easier .
| EMAIL:
ID_NUM:
NAME_STUDENT: Edgar Rojas
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: learning launch tool
name : Edgar Rojas
date : 27/13/2014
It is the traditional approach and frankly for the realization of a business plan and you do not know what is out there after doing your business they help you to be financial forecasts in the use of learning tolos which allows you to create financial forecasts when the financial forecasts are not enough , an inverse forecast must be reached on the internal rate , which allows you to create financial forecasts when they do not reach the financial forecasts , an inverse forecast must be reached on the internal rate this has allowed you to know how the financial characteristics of each person to be able to have a business spontaneously and safely as to how to have the adequate tools for the realization of the business , There is also a process in the inclica to find which are the necessary keys for the execution and defense that can be found in a client who wants to invest in your business that is why it consists of the learning process of the chosen business , The purpose of a learning launch is not only to have the correct tools but also to know how to use them , it also shows us in knowing that you not only need to be smart but also how to use the tools well . the purpose of a learning launch is to be able to get to the truth and to be able to modify their ideas for the use of the business the problem is that you have an influential idea and in the end you realize that it is a bad idea , Although all of us have something that motivates us to be able to move forward to prey not being able to achieve good results in the end the facts that can motivate you are the same ones that motivate you to continue with that idea those that deny the idea that you plan are the kinds of people who do n't like to see you be successful what you can do on this occasion is to follow your idea at the bottom of the letter without any obstacle for that reason it is better to have clear and precise ideas about your topic , apart if you have learning proposals to know how to handle the tools well , it is necessary to bear in mind that you are going to try a topic that will empower you to help your whole life if you plan to have a business or have an additional idea to put on the economic market also the learning launch is not hard if you put effort into things this will teach you to have
a better control over the situation to have a better idea that will improve you in the future what you need to know more than anything is to take into account a unique and creative idea that will benefit you in learning to have a business , But this topic has shown me that you must have a creative and unique idea that can benefit you in your business or for some additional work that you can get while you can pay attention to everything that you need to learn with these kinds of tools that will suit you . to make life easier .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Edgar Rojas"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 4442 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Mind Mapping
1 . Challenge
To give you an idea of my current situation I would like to start with this : I am currently writing my master thesis and I am expecting to finish my studies in december . My studies ( Political Economics and International Relations ) have nothing to do with the topics I am really interested in . For the past year I worked as a coach beside my master studies to help and support other students . I realized that my work really helped these people but something felt wrong to me . So there I was on the verge of graduating , not exactly knowing what I really want to do . As a consequence I sat down and tried to apply the knowledge I gained from this course to solve my problem of not knowing what I want to do after graduating .
2 . Selection
As I was thinking about my problem and which of the different tools might be best to solve it , I figured that the mind mapping tool might be best – because of two reasons : ( 1 ) I used this tool in the past many times in a very basic way and it worked really well , ( 2 ) I really thought that Michelle Raja quote of David Kelley ( the founder of IDEO ) was very intriguing : „ When I want to do something analytical , I make a list . When I am trying to do something creative , I make a mind map “ . It fits perfectly because I think that my problem needs to be tackled in a creative way , because it involves so many different components . But how does the mind mapping tool actually work : The mind mapping tool of design thinking differs from the „ normal “ tool of mind mapping you normally use on your own . In design thinking , mind mapping is used to work with data that we collected before with the goal in mind to get insights and uncover connections and patterns . This process includes the consultation of other people to help you figure out all of these connections .
3 . Application
So the application was a bit difficult because I did n’t have a team to work with and I guess this is a thing that could be counted a negative . As a first step I decided that I wanted to ask some close friends and familiy members to help me . I talked with them individually and asked them questions about what they think are my strengths and weaknesses , what they think would suit me , what areas I need to improve and other questions in this kind of fashion . There was a big advantage , because all of these people know me really well , so input from them was very specific and also offered a wide variety of different thoughts that I needed analyze . In the second step I took my white board and blank sheets of paper to write those new insides down and added my own thoughts and ideas to them . So as I was sitting in front of all of my data I started analyzing all of the different ideas and after a while I started seeing a common theme / connection between all those different data points . So I visualized all the connections and patterns on my white board and all the sheets of paper with different colors and pinned idex cards on them . In a third step , I wrote my findings down and summarized the different potential career paths on seperate sheets of paper . In the fourth step I spoke again with some close friends and family to present them my findings and ideas and asked them again for their feedback and opinions on my ideas . In the end I figured that two potential paths seemed right for me .
I think the tool was applied effectively , although I have to say that I modified it to be able to use it . I think that it is a great strength of this tool , being able to modify it , but not changing the overall concept oder idea of it .
4 . Insight
I touched the point of insight in the previous segment , but I think I have to get a bit more precise . I believe that because of the different steps , the analysis , the conversations , the writing and sorting process I got a much clearer understanding of the things that matter most to me and where I my strenghts really are . It helped me gaining a lot of insight and showed me that it is important to expand your field of view and think about things you never thought before .
5 . Approach
The next time I need to solve a similar problem , I would use the the same tool again , although I would try to get a team and some people I do n’t know , to get an even more diverse pool of input and ideas . I believe that the tool of mind mapping is very good because it gives you the possibility of working in an creative but also analytical way .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Mind Mapping
1 . Challenge
To give you an idea of my current situation I would like to start with this : I am currently writing my master thesis and I am expecting to finish my studies in december . My studies ( Political Economics and International Relations ) have nothing to do with the topics I am really interested in . For the past year I worked as a coach beside my master studies to help and support other students . I realized that my work really helped these people but something felt wrong to me . So there I was on the verge of graduating , not exactly knowing what I really want to do . As a consequence I sat down and tried to apply the knowledge I gained from this course to solve my problem of not knowing what I want to do after graduating .
2 . Selection
As I was thinking about my problem and which of the different tools might be best to solve it , I figured that the mind mapping tool might be best – because of two reasons : ( 1 ) I used this tool in the past many times in a very basic way and it worked really well , ( 2 ) I really thought that Michelle Raja quote of David Kelley ( the founder of IDEO ) was very intriguing : „ When I want to do something analytical , I make a list . When I am trying to do something creative , I make a mind map “ . It fits perfectly because I think that my problem needs to be tackled in a creative way , because it involves so many different components . But how does the mind mapping tool actually work : The mind mapping tool of design thinking differs from the „ normal “ tool of mind mapping you normally use on your own . In design thinking , mind mapping is used to work with data that we collected before with the goal in mind to get insights and uncover connections and patterns . This process includes the consultation of other people to help you figure out all of these connections .
3 . Application
So the application was a bit difficult because I did n’t have a team to work with and I guess this is a thing that could be counted a negative . As a first step I decided that I wanted to ask some close friends and familiy members to help me . I talked with them individually and asked them questions about what they think are my strengths and weaknesses , what they think would suit me , what areas I need to improve and other questions in this kind of fashion . There was a big advantage , because all of these people know me really well , so input from them was very specific and also offered a wide variety of different thoughts that I needed analyze . In the second step I took my white board and blank sheets of paper to write those new insides down and added my own thoughts and ideas to them . So as I was sitting in front of all of my data I started analyzing all of the different ideas and after a while I started seeing a common theme / connection between all those different data points . So I visualized all the connections and patterns on my white board and all the sheets of paper with different colors and pinned idex cards on them . In a third step , I wrote my findings down and summarized the different potential career paths on seperate sheets of paper . In the fourth step I spoke again with some close friends and family to present them my findings and ideas and asked them again for their feedback and opinions on my ideas . In the end I figured that two potential paths seemed right for me .
I think the tool was applied effectively , although I have to say that I modified it to be able to use it . I think that it is a great strength of this tool , being able to modify it , but not changing the overall concept oder idea of it .
4 . Insight
I touched the point of insight in the previous segment , but I think I have to get a bit more precise . I believe that because of the different steps , the analysis , the conversations , the writing and sorting process I got a much clearer understanding of the things that matter most to me and where I my strenghts really are . It helped me gaining a lot of insight and showed me that it is important to expand your field of view and think about things you never thought before .
5 . Approach
The next time I need to solve a similar problem , I would use the the same tool again , although I would try to get a team and some people I do n’t know , to get an even more diverse pool of input and ideas . I believe that the tool of mind mapping is very good because it gives you the possibility of working in an creative but also analytical way .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18468 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | VISUALIZATION
Challenge
The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non - citizens .
Selection
I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
Application
I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front- stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format .
Insight
What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion
VISUALIZATION
that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables .
Approach
Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: VISUALIZATION
Challenge
The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non - citizens .
Selection
I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
Application
I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front- stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format .
Insight
What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion
VISUALIZATION
that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables .
Approach
Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15075 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Employees ’ well - being at work after COVID-19 crisis
( collecting feedbacks and needs through MIND - MAPPING )
Challenge : Describe your challenge , including all relevant information .
I have been working for a European industrial group specialized in eco - conceived light packaging as H.R. Director and C.F.O. for 12 years . In 2020 , I graduated from an executive MBA in digital transformation and this revealed my natural fit for graphical facilitation and design thinking .
In July , after the COVID-19 crisis , it came to me that our teams were strongly impacted by the “ emergency ” organization we had to put in place to guarantee the operation continuity to our customers .
Our employees faced many challenges during this period even if the company was trying its best to adapt organization , rules and means to a constant changing environment .
They were starting to show evidence of “ bad feelings ” and demotivation .
So the challenge was : to make them express the own perception of the work during the COVID-10 crisis and discover their underlying needs as employees to make them the happiest possible at work .
Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) .
Usually French people are reluctant to express freely their opinions and this is a barrier to get a deep understanding of the issue you must solve . I wanted to test a collaborative way of exchanging ideas , freer , more “ design - thinking compliant ” and which would work with the context of “ 1 people in a room ” .
We used a collaborative online meeting tool called www.klaxoon.com : this solution allows to create a mind - map through a remote live and interactive work session .
I choose the mind - map to look for patterns and themes that would be recurrent among employees and help to identify their pain point and needs to propose then possible solutions , if such COVID-19 crisis happened again .
Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) .
Based on a canevas I draw for recovering after the COVID ( freely adapted from a consulting company called Blueprint ) , I conceived the flow of the interactive meeting on www.klaxoon.com .
We run the experiment on a first team of employees .
� Connection to the meeting and usage of the collaborative platform went well . The role of “ organizer ” / “ Guide ” was more exhausting than “ usual ” staff meeting animation ( you ask more questions and leave emptiness during the meeting ) .
� It was difficult to get employees focusing on the questions due to this new way of interacting following this design - thinking methods : limited time answering , open questions , classifying virtual “ post - it ” . It is a completely different culture compared to “ the boss is always right ” .
Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
The insights we got were positive and negative facts that affected the workers duties during the COVID- 19 : we were able to let them express their issues ( in red ) and good learning ( green ) and classify them by theme . This experiment was not allowing us to identify patterns or get different “ personas ” differently affected by the crisis management .
I think that beyond the result of this first mind - map work , it is a great success for our team to experiment this kind of tools and adopt non - linear methods to express and solve a problem .
Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why .
There will be a “ interactive ” mind - mapping session 0.2 . The “ smooth ” guidance during the reflection process and the “ comfort ” during the session will have to be improved . It seems also to be a question of practice : the more you practice the more you get use to more flexibility and uncertainty in the way you collect feedbacks , data and patterns . I would like to have a team working on the outcome of the data collection to draw conclusion and identify “ personas ” and specific correlated needs .
Thanks for taking the time of reading me ! ! !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Employees ’ well - being at work after COVID-19 crisis
( collecting feedbacks and needs through MIND - MAPPING )
Challenge : Describe your challenge , including all relevant information .
I have been working for a European industrial group specialized in eco - conceived light packaging as H.R. Director and C.F.O. for 12 years . In 2020 , I graduated from an executive MBA in digital transformation and this revealed my natural fit for graphical facilitation and design thinking .
In July , after the COVID-19 crisis , it came to me that our teams were strongly impacted by the “ emergency ” organization we had to put in place to guarantee the operation continuity to our customers .
Our employees faced many challenges during this period even if the company was trying its best to adapt organization , rules and means to a constant changing environment .
They were starting to show evidence of “ bad feelings ” and demotivation .
So the challenge was : to make them express the own perception of the work during the COVID-10 crisis and discover their underlying needs as employees to make them the happiest possible at work .
Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) .
Usually French people are reluctant to express freely their opinions and this is a barrier to get a deep understanding of the issue you must solve . I wanted to test a collaborative way of exchanging ideas , freer , more “ design - thinking compliant ” and which would work with the context of “ 1 people in a room ” .
We used a collaborative online meeting tool called www.klaxoon.com : this solution allows to create a mind - map through a remote live and interactive work session .
I choose the mind - map to look for patterns and themes that would be recurrent among employees and help to identify their pain point and needs to propose then possible solutions , if such COVID-19 crisis happened again .
Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) .
Based on a canevas I draw for recovering after the COVID ( freely adapted from a consulting company called Blueprint ) , I conceived the flow of the interactive meeting on www.klaxoon.com .
We run the experiment on a first team of employees .
� Connection to the meeting and usage of the collaborative platform went well . The role of “ organizer ” / “ Guide ” was more exhausting than “ usual ” staff meeting animation ( you ask more questions and leave emptiness during the meeting ) .
� It was difficult to get employees focusing on the questions due to this new way of interacting following this design - thinking methods : limited time answering , open questions , classifying virtual “ post - it ” . It is a completely different culture compared to “ the boss is always right ” .
Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
The insights we got were positive and negative facts that affected the workers duties during the COVID- 19 : we were able to let them express their issues ( in red ) and good learning ( green ) and classify them by theme . This experiment was not allowing us to identify patterns or get different “ personas ” differently affected by the crisis management .
I think that beyond the result of this first mind - map work , it is a great success for our team to experiment this kind of tools and adopt non - linear methods to express and solve a problem .
Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why .
There will be a “ interactive ” mind - mapping session 0.2 . The “ smooth ” guidance during the reflection process and the “ comfort ” during the session will have to be improved . It seems also to be a question of practice : the more you practice the more you get use to more flexibility and uncertainty in the way you collect feedbacks , data and patterns . I would like to have a team working on the outcome of the data collection to draw conclusion and identify “ personas ” and specific correlated needs .
Thanks for taking the time of reading me ! ! !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18839 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Challenge
I am an Engineering student and I minor in Entrepreneurship . As I ’ve taken several classes
focusing on entrepreneurship , I ’ve had to deal with the classic idea generation process and
tools many times . I´ve had to write a lot of business plans , to draw or elaborate many
prototypes and to write some journey maps . The interesting thing about these processes is
that in none of them we ’ve come to a real - life project and it never passes the step of the
hypothetical calculations , statements and results . Clearly , this is demotivating and , as it is
said by one of the guests invited by Ehab , ends up being a waste of time and
resources . Having this in mind , this semester I am taking another course about
entrepreneurship but , this time , it is different . In fact , it aims to give us the opportunity to
change our experiences from previous courses , by giving us a financial support in order to
help us build and develop our business ideas – among other initiatives held by the professors .
Luckily , I started taking this course at the same time I started learning about design thinking ,
and it helped me see an immense opportunity of using many of the tools this course gave us .
Selection
As I said before , I want to combine the things I learnt during this course with the project I
am undertaking for my entrepreneurship course . I intend using almost every tool we learnt
because , as Ehab and her guests taught us , they all have a wide range of
applications and their impact on organizations is huge . Nevertheless , this reflection will be
centered on the use of the learning launch tool . As I have told you before , I have written some
business plans for the projects I have done and , as the guest I mentioned before told us , they
are characterized by having many assumptions for financial projections and they are n’t the
best approach because , when your assumptions do n’t reflect reality , you have to start pivoting
and changing some of them , which ends up taking a lot of time and resources from you .
Instead , learning launches let you place small bets in the marketplace and help you answer
questions without compromising too much . Keeping this in mind , I chose to use learning
launches for my project this semester and I will write my reflection about this .
Application
My story about applying the learning launch tool is interesting because it is currently
happening . For this week ’s class , my professor asked us ( my group and me ) , to think about
everyday problems and the way we could solve them in order to develop a business idea
around it . My group wanted that every student proposed two or three ideas so that the day
before the class we could vote and decide on which idea we would work . Instead of doing
this , I told them that we could do a different process that would help us get to a better
understanding of the question we are going to work on and of the ways we could solve the
problem we would choose . Therefore , I explained them a bit about the design thinking way
of proceeding and facing problems and I explained them particularly the learning launch
notion . I told them we needed to start by choosing a problem related with something
customers want , something we can do and something sustained by the economics and by the
budget our University gave us because , as you may know , the intersection of these three
conditions is the Wow Zone . Consequently , I asked my group to pick ideas directed to a
specific group of customers , who have a specific need , which is met by the idea they proposed
and to try to establish a proposal being better than current alternatives . When we met , each
one presented their ideas ( in the structure of napkin pitches ) and we chose together one of
the problems we proposed . Now , before making the fast and cheap experiments directly in
the marketplace , we are staying in the question for a moment , trying to understand it and
searching for higher ground , as we use design thinking as a collaboration tool and taking
advantage of the fact that each one of us studies a different career .
Insight & Approach
Through the use of the learning launch tool and the process it involves , our group got to
examine each of the ideas we proposed and choose the best one : an idea that can become a
real - life project and that will be destined to solve the customers ’ needs , from an empathetic
point of view . Moreover , it helped us face the situation from a different point of view , using
new tools and being a lot more creative .
The most important insight I gained from applying this tool and , mostly , from the whole
course is that it really opened my mind . When you are an engineer , without noticing it , you
can get used to see things from a statistic and mathematical point of view , leaving apart things
like creativity and flexibility and you tend to become like the personage Ehab
told us about in one of our sessions . This new year I have set one of my goals to be less
worried about uncertainty and to believe that if you put effort in what you do and have your
objectives clear , life will open the doors for you to get where you want to be . Therefore , I am
thrilled to keep directing my mind towards a growth mindset and I look forward to using the
other tools this course gave us and to keep learning with the other courses this specialization
offers !
For next time , I would try to use another of the tools proposed because when you get to apply
the concepts you saw in class to a problem of yours , you really see its applications and the
advantages its use gives you . Design thinking is more than a set of tools and methodologies
for you to face problems . It ’s a different way of thinking and proceeding and it helps you
become a better person and a better professional , no matter your field of application .
References
Tena Ehab , her guests and the University of Virginia , Design Thinking for Innovation .
Available at Coursera .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Challenge
I am an Engineering student and I minor in Entrepreneurship . As I ’ve taken several classes
focusing on entrepreneurship , I ’ve had to deal with the classic idea generation process and
tools many times . I´ve had to write a lot of business plans , to draw or elaborate many
prototypes and to write some journey maps . The interesting thing about these processes is
that in none of them we ’ve come to a real - life project and it never passes the step of the
hypothetical calculations , statements and results . Clearly , this is demotivating and , as it is
said by one of the guests invited by Ehab , ends up being a waste of time and
resources . Having this in mind , this semester I am taking another course about
entrepreneurship but , this time , it is different . In fact , it aims to give us the opportunity to
change our experiences from previous courses , by giving us a financial support in order to
help us build and develop our business ideas – among other initiatives held by the professors .
Luckily , I started taking this course at the same time I started learning about design thinking ,
and it helped me see an immense opportunity of using many of the tools this course gave us .
Selection
As I said before , I want to combine the things I learnt during this course with the project I
am undertaking for my entrepreneurship course . I intend using almost every tool we learnt
because , as Ehab and her guests taught us , they all have a wide range of
applications and their impact on organizations is huge . Nevertheless , this reflection will be
centered on the use of the learning launch tool . As I have told you before , I have written some
business plans for the projects I have done and , as the guest I mentioned before told us , they
are characterized by having many assumptions for financial projections and they are n’t the
best approach because , when your assumptions do n’t reflect reality , you have to start pivoting
and changing some of them , which ends up taking a lot of time and resources from you .
Instead , learning launches let you place small bets in the marketplace and help you answer
questions without compromising too much . Keeping this in mind , I chose to use learning
launches for my project this semester and I will write my reflection about this .
Application
My story about applying the learning launch tool is interesting because it is currently
happening . For this week ’s class , my professor asked us ( my group and me ) , to think about
everyday problems and the way we could solve them in order to develop a business idea
around it . My group wanted that every student proposed two or three ideas so that the day
before the class we could vote and decide on which idea we would work . Instead of doing
this , I told them that we could do a different process that would help us get to a better
understanding of the question we are going to work on and of the ways we could solve the
problem we would choose . Therefore , I explained them a bit about the design thinking way
of proceeding and facing problems and I explained them particularly the learning launch
notion . I told them we needed to start by choosing a problem related with something
customers want , something we can do and something sustained by the economics and by the
budget our University gave us because , as you may know , the intersection of these three
conditions is the Wow Zone . Consequently , I asked my group to pick ideas directed to a
specific group of customers , who have a specific need , which is met by the idea they proposed
and to try to establish a proposal being better than current alternatives . When we met , each
one presented their ideas ( in the structure of napkin pitches ) and we chose together one of
the problems we proposed . Now , before making the fast and cheap experiments directly in
the marketplace , we are staying in the question for a moment , trying to understand it and
searching for higher ground , as we use design thinking as a collaboration tool and taking
advantage of the fact that each one of us studies a different career .
Insight & Approach
Through the use of the learning launch tool and the process it involves , our group got to
examine each of the ideas we proposed and choose the best one : an idea that can become a
real - life project and that will be destined to solve the customers ’ needs , from an empathetic
point of view . Moreover , it helped us face the situation from a different point of view , using
new tools and being a lot more creative .
The most important insight I gained from applying this tool and , mostly , from the whole
course is that it really opened my mind . When you are an engineer , without noticing it , you
can get used to see things from a statistic and mathematical point of view , leaving apart things
like creativity and flexibility and you tend to become like the personage Ehab
told us about in one of our sessions . This new year I have set one of my goals to be less
worried about uncertainty and to believe that if you put effort in what you do and have your
objectives clear , life will open the doors for you to get where you want to be . Therefore , I am
thrilled to keep directing my mind towards a growth mindset and I look forward to using the
other tools this course gave us and to keep learning with the other courses this specialization
offers !
For next time , I would try to use another of the tools proposed because when you get to apply
the concepts you saw in class to a problem of yours , you really see its applications and the
advantages its use gives you . Design thinking is more than a set of tools and methodologies
for you to face problems . It ’s a different way of thinking and proceeding and it helps you
become a better person and a better professional , no matter your field of application .
References
Tena Ehab , her guests and the University of Virginia , Design Thinking for Innovation .
Available at Coursera .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17815 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning launch assignment ( module 4 ):
Challenge & selection
I have used learning launch to test a product concept for a client . In order to assess the new product ( dairy product ) for a global CPG company , I have utilized learning launch tool rather than a more conventional business plan that we prepare . Using the learning launch I wanted to quickly validate the product concept with end - customers and their buy - in for this product . I have also identified list of key stakeholders ( including customers across different regions , distributors , retailers ) and charted a plan with a base assumptions and key value propositions .
Application
I have prepared several business plans for retail sector clients . However , based on my experience the traditional way of preparing business plans to launch a new product does not involve customer intimacy or customer feedback . Moreover , the product / solution hypothesis validation does not include marketplace scenarios and disruptions that could potentially affect the product launch . Further , product launch does not consider several dependencies that could pose as barriers for product success . In certain scenarios , I have learned that market research fails to validate the key assumptions due to executive / stakeholder biases and uncover the real truth behind the customer ’s willingness to purchase .
As the success of new product launch depends on various assumptions and replicating success to other markets is not guaranteed . Hence , I decided to use the innovative learning launch process to discover the unknown and avoid the confirmation biases . In addition , I have used learning launch to save efforts required for full product launch by quickly testing the product with a small target group of customers .
In order to use the learning launch effectively , I have used a minimum viable product design to quickly test the hypothesis with a group of customers with specific needs . During this process , I engaged with diverse group of team members having difference of opinion and prospective that helped us to avoid the confirmation bias . I have selectively asked the team members to list of different assumptions to understand product failure scenarios . Furthermore , we have prioritized the set of assumptions on a scale of high to low . We validated the assumptions with a group of customers .
During this process , we identified the key value proposition and utility value customers are willing to pay for different attributes of the new product . Additionally , specific needs are further been validated with the retailers and distributers to ascertain the key success factors for product launch . Based on the information captured through various stakeholders , we build a model for testing our assumptions and identified the product flaws ( e.g. packaging , quality , messaging , etc . ) . This helped us to manage the entire product launch process in a quick turnaround time and save costs . The disconfirming data of the client ’s product helped to quickly fix the product flows and revalidate the assumptions .
During the second iteration of the learning launch , we quickly fixed the product flaws ( mainly in terms of packaging ) using team of designers . Then we further planned to repeat the process of assumption testing / validation with group customers . However , this time we regrouped the customers by ethnicity and age to conduct the market research . The research findings helped to revalidate the key assumptions regarding packaging needs . This helped to understand the customers willingness to pay for the different size and shape of product . The confirming data from the survey helped us to ascertain the product success .
Insight and approach :
Further , we uncovered the real truth behind the product design assumption . Moreover , the learning launch process helped us to provide the data to our client as validation of product . The process of learning launch not only helped us to expedite the product launch process but also ensure the market success . The overall procedure helped us understand the clients ’ bias towards the product design , which was based on their past experience . The real benefit of using learning launch tool is to effectiveness of design thinking for real world business problem solving . The external stakeholders provided insights about market forces , prioritize customer segments and market planning . The learning launch helped me to understand the customer needs that client ’s product was able to meet at the same time it was better designed to be successful than other competitors .
The design thinking process helps to saves money and time while developing new product / concept and engage effectively with customers . I utilized with a learning launch tool to assess hypothesis and learn under what circumstance the product could fail . Moreover , use of diverse team helped to avoid any bias towards the product . In order to further refine the learning launch during next time , I would try to bring an external vendor to re - assess the key assumptions that could trigger the product failure . This will certainly ensure the faster execution and scalability of a product after launch .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning launch assignment ( module 4 ):
Challenge & selection
I have used learning launch to test a product concept for a client . In order to assess the new product ( dairy product ) for a global CPG company , I have utilized learning launch tool rather than a more conventional business plan that we prepare . Using the learning launch I wanted to quickly validate the product concept with end - customers and their buy - in for this product . I have also identified list of key stakeholders ( including customers across different regions , distributors , retailers ) and charted a plan with a base assumptions and key value propositions .
Application
I have prepared several business plans for retail sector clients . However , based on my experience the traditional way of preparing business plans to launch a new product does not involve customer intimacy or customer feedback . Moreover , the product / solution hypothesis validation does not include marketplace scenarios and disruptions that could potentially affect the product launch . Further , product launch does not consider several dependencies that could pose as barriers for product success . In certain scenarios , I have learned that market research fails to validate the key assumptions due to executive / stakeholder biases and uncover the real truth behind the customer ’s willingness to purchase .
As the success of new product launch depends on various assumptions and replicating success to other markets is not guaranteed . Hence , I decided to use the innovative learning launch process to discover the unknown and avoid the confirmation biases . In addition , I have used learning launch to save efforts required for full product launch by quickly testing the product with a small target group of customers .
In order to use the learning launch effectively , I have used a minimum viable product design to quickly test the hypothesis with a group of customers with specific needs . During this process , I engaged with diverse group of team members having difference of opinion and prospective that helped us to avoid the confirmation bias . I have selectively asked the team members to list of different assumptions to understand product failure scenarios . Furthermore , we have prioritized the set of assumptions on a scale of high to low . We validated the assumptions with a group of customers .
During this process , we identified the key value proposition and utility value customers are willing to pay for different attributes of the new product . Additionally , specific needs are further been validated with the retailers and distributers to ascertain the key success factors for product launch . Based on the information captured through various stakeholders , we build a model for testing our assumptions and identified the product flaws ( e.g. packaging , quality , messaging , etc . ) . This helped us to manage the entire product launch process in a quick turnaround time and save costs . The disconfirming data of the client ’s product helped to quickly fix the product flows and revalidate the assumptions .
During the second iteration of the learning launch , we quickly fixed the product flaws ( mainly in terms of packaging ) using team of designers . Then we further planned to repeat the process of assumption testing / validation with group customers . However , this time we regrouped the customers by ethnicity and age to conduct the market research . The research findings helped to revalidate the key assumptions regarding packaging needs . This helped to understand the customers willingness to pay for the different size and shape of product . The confirming data from the survey helped us to ascertain the product success .
Insight and approach :
Further , we uncovered the real truth behind the product design assumption . Moreover , the learning launch process helped us to provide the data to our client as validation of product . The process of learning launch not only helped us to expedite the product launch process but also ensure the market success . The overall procedure helped us understand the clients ’ bias towards the product design , which was based on their past experience . The real benefit of using learning launch tool is to effectiveness of design thinking for real world business problem solving . The external stakeholders provided insights about market forces , prioritize customer segments and market planning . The learning launch helped me to understand the customer needs that client ’s product was able to meet at the same time it was better designed to be successful than other competitors .
The design thinking process helps to saves money and time while developing new product / concept and engage effectively with customers . I utilized with a learning launch tool to assess hypothesis and learn under what circumstance the product could fail . Moreover , use of diverse team helped to avoid any bias towards the product . In order to further refine the learning launch during next time , I would try to bring an external vendor to re - assess the key assumptions that could trigger the product failure . This will certainly ensure the faster execution and scalability of a product after launch .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13785 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | I do not have a company in itself but I have an entrepreneurial idea which is to create surf products based on recycled materials , when I took these last classes , what caught my attention the most was the tool of stories , since this is how you can do this service or this contribution to the community in a better way , since this is a triple impact social enterprise , I want to impact the poorest societies in my country that do not have access to a healthy or normal lifestyle due to the problems of the poverty that is , insecurity , bad meetings , etc . This idea is that with the recycled products create new surf products that are eco - friendly and therefore cheaper but accessible for this section of the community in order to give them a better alternative and not fall into the wrongdoings . The idea of the stories can be very useful for them to feel identified with the cause of this endeavor and thus support it . We want it to be known locally and supported by the state , it is a project that is in the ideation stage and the storytelling tool will serve this purpose . Results We created a small script and showed it to our acquaintances having a great acceptance . Semi - structured script Characteristics . It has to demonstrate the values of the company , the reality in which they are living and what they really want to achieve is the social cause which is to help young people of low social status and support them through sports . Sorry for the english
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: I do not have a company in itself but I have an entrepreneurial idea which is to create surf products based on recycled materials , when I took these last classes , what caught my attention the most was the tool of stories , since this is how you can do this service or this contribution to the community in a better way , since this is a triple impact social enterprise , I want to impact the poorest societies in my country that do not have access to a healthy or normal lifestyle due to the problems of the poverty that is , insecurity , bad meetings , etc . This idea is that with the recycled products create new surf products that are eco - friendly and therefore cheaper but accessible for this section of the community in order to give them a better alternative and not fall into the wrongdoings . The idea of the stories can be very useful for them to feel identified with the cause of this endeavor and thus support it . We want it to be known locally and supported by the state , it is a project that is in the ideation stage and the storytelling tool will serve this purpose . Results We created a small script and showed it to our acquaintances having a great acceptance . Semi - structured script Characteristics . It has to demonstrate the values of the company , the reality in which they are living and what they really want to achieve is the social cause which is to help young people of low social status and support them through sports . Sorry for the english
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19634 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | My reflection on Visualization
Challenge
Often , I face challenges in gathering the idea and document it effectively and efficiently , without having a pictorial representation or visualization it was difficult to me to address them effectively an in timely manner . As I manage a global team in delivering solution to customers my team is often need to re - think , re - imagine certain tasks , process , principles this is a herculean task to get the feedback from all stakeholders , I usually run my team meetings to report the problem directly to me as I must provide direction / decision to complete the project or tasks at on time , when there is a problem then it requires brainstorming from various stakeholders , to bring them all into one page this pushes think beyond what we do from a regular operations management
Selection
I use Fishbone method to capture the large problem statement and drive the root cause analysis , I typically used fishbone diagram for root cause analysis , a fishbone diagram combines the practice of brainstorming with various stakeholders with a type of mind map template . It is efficient to drive collaboration and gives space for others to voice out effectively . This also helps to run process simplification and helps to avoid wastages .
Example for a fishbone diagram from my work while office was remain open ,
Application
As I capture the problem statement through various sources , such as voice of customer , survey , E - mail , Risk reporting and meeting with individual and teams , once I have identified potential problem and to solve , Now a days , I use https://miro.com Since its digital era and we continue to work from home for more than year an online collaboration and visualization tool is much better idea to collaborate with team , the online tool helps me to brainstorm new ideas together in real time , make connections between ideas and solutions , and much more . This is a great tool for the ideation and strategic planning process . We also like the visual nature of creating maps and diagrams to bring our ideas to life in a digital space and an interactive space to collaborate , update and re - navigate . Once i have setup a space for the team and an identified problem statement , i create a blank fishbone template with a problem statement pointing on the right and the possible root cause growing from right to left , then in an scheduled meeting we collaborate with team to come together with ideas and capture them in right space and prioritize to solve
with an agreed timeline . This is the same method that has been followed in manufacturing practices to drive LEAN for years and its effective to drive simplification in IT as well .
For brainstorming and driving effective results , I run KAIZEN an approach that pushes forward the continuous improvement in delivering key outcome ,
Insight
The fishbone diagram gives a visual representation over the problem statement and provides quick insights on the root causes and potential problem solving techniques and while we go through a KAIZEN approach it improves teamwork as I engage all the involved members , discipline on alignment and engagement without any chaos or disagreement , improved team morale as we listen to all the involved persons and gives space to every individual , they feel that they are empowered to voice out and feel included , and suggestions for improvement as ideas created at all level , The more likely I am able to achieve a sense of agreement and consensus with people
In real time organization need people who can see the bigger picture - those who listen , who find patterns , and make connections . The environment around us is complex and needs us to strengthen our ability capture and organize ideas . We always need more in - depth knowledge . We need more shared understanding . We need more simplification and problem - solving approach . the more we are likely to draw out conversation . In an environment where our ability to get things done and to solve problems is dependent on other people being able to understand us and align their ideas with us in more meaningful way .
Approach
In future , I am thinking to have regular sessions with team to drive proactive approach to any potential problem or any unforeseen circumstance which may come as surprise . Instead of problem - based approach will shift to proactive approach and use my team free time to grow , evolve and address potential problems , I will keep a open fishbone dashboards which can grow in offline as well where team can go ahead add or amend the data whenever they feel to be reported . I am also thinking to include a scrum master to drive the initiative in a full - time space who can keep reporting on the changes and improves continuous delivery in order to improve better user experience .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: My reflection on Visualization
Challenge
Often , I face challenges in gathering the idea and document it effectively and efficiently , without having a pictorial representation or visualization it was difficult to me to address them effectively an in timely manner . As I manage a global team in delivering solution to customers my team is often need to re - think , re - imagine certain tasks , process , principles this is a herculean task to get the feedback from all stakeholders , I usually run my team meetings to report the problem directly to me as I must provide direction / decision to complete the project or tasks at on time , when there is a problem then it requires brainstorming from various stakeholders , to bring them all into one page this pushes think beyond what we do from a regular operations management
Selection
I use Fishbone method to capture the large problem statement and drive the root cause analysis , I typically used fishbone diagram for root cause analysis , a fishbone diagram combines the practice of brainstorming with various stakeholders with a type of mind map template . It is efficient to drive collaboration and gives space for others to voice out effectively . This also helps to run process simplification and helps to avoid wastages .
Example for a fishbone diagram from my work while office was remain open ,
Application
As I capture the problem statement through various sources , such as voice of customer , survey , E - mail , Risk reporting and meeting with individual and teams , once I have identified potential problem and to solve , Now a days , I use https://miro.com Since its digital era and we continue to work from home for more than year an online collaboration and visualization tool is much better idea to collaborate with team , the online tool helps me to brainstorm new ideas together in real time , make connections between ideas and solutions , and much more . This is a great tool for the ideation and strategic planning process . We also like the visual nature of creating maps and diagrams to bring our ideas to life in a digital space and an interactive space to collaborate , update and re - navigate . Once i have setup a space for the team and an identified problem statement , i create a blank fishbone template with a problem statement pointing on the right and the possible root cause growing from right to left , then in an scheduled meeting we collaborate with team to come together with ideas and capture them in right space and prioritize to solve
with an agreed timeline . This is the same method that has been followed in manufacturing practices to drive LEAN for years and its effective to drive simplification in IT as well .
For brainstorming and driving effective results , I run KAIZEN an approach that pushes forward the continuous improvement in delivering key outcome ,
Insight
The fishbone diagram gives a visual representation over the problem statement and provides quick insights on the root causes and potential problem solving techniques and while we go through a KAIZEN approach it improves teamwork as I engage all the involved members , discipline on alignment and engagement without any chaos or disagreement , improved team morale as we listen to all the involved persons and gives space to every individual , they feel that they are empowered to voice out and feel included , and suggestions for improvement as ideas created at all level , The more likely I am able to achieve a sense of agreement and consensus with people
In real time organization need people who can see the bigger picture - those who listen , who find patterns , and make connections . The environment around us is complex and needs us to strengthen our ability capture and organize ideas . We always need more in - depth knowledge . We need more shared understanding . We need more simplification and problem - solving approach . the more we are likely to draw out conversation . In an environment where our ability to get things done and to solve problems is dependent on other people being able to understand us and align their ideas with us in more meaningful way .
Approach
In future , I am thinking to have regular sessions with team to drive proactive approach to any potential problem or any unforeseen circumstance which may come as surprise . Instead of problem - based approach will shift to proactive approach and use my team free time to grow , evolve and address potential problems , I will keep a open fishbone dashboards which can grow in offline as well where team can go ahead add or amend the data whenever they feel to be reported . I am also thinking to include a scrum master to drive the initiative in a full - time space who can keep reporting on the changes and improves continuous delivery in order to improve better user experience .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16024 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Visualization
Challenge & Selection
The tool I used for designing a new home for my client . For this project , in order to achieve success , I visited their old home and observed their living style . Here I have used ethnography tool and had few open ended questions . And then asked them about the problems they are experiencing , and their expectations of comfort in their new home .
I have sat down with all members of the family and asked them to tell about their problem and found some pain points . Thus I got to solve some problems , and asked them to discuss them what can wow them . In this process I have developed some insights . This took really a long time , and interior designing is not that easy . By now , I have developed clarity for “ What is ” .
Application
In the application I have used brainstorming technique to generate meaningful ideas . “ What if ” part was almost clear by now . I have started research on new designs , and collect some outstanding inspirations which reflect the taste of the family members . This is “ WOW ” factor of the clients . I have started developing insights on how to incorporate their favourite designs within the limited space , with budget constraints . Then finally , I was able to establish few successfully , and the rest was not possible . So , for that , I have created new designs which exclusively fit the place exactly . This is “ What works part ” .
Insight & Approach
Here the response was really magical , my client was very impressed and extremely delightful and satisfied with the work . Here , with this approach what I have learnt is , always put yourself in customer shoes . Just because we are intuitive and creative , our designing process should not be meaningless or useless task wasting customer ’s time , money and our energy , and efforts .
This project worked well because , the more I interact with customer and focus on their needs , lot of discovery happened . Which can not be possible with any other approach . Here after , I have learnt that this technique was very powerful and I shall use this visualization technique effectively for any project which needs to be done with it .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Visualization
Challenge & Selection
The tool I used for designing a new home for my client . For this project , in order to achieve success , I visited their old home and observed their living style . Here I have used ethnography tool and had few open ended questions . And then asked them about the problems they are experiencing , and their expectations of comfort in their new home .
I have sat down with all members of the family and asked them to tell about their problem and found some pain points . Thus I got to solve some problems , and asked them to discuss them what can wow them . In this process I have developed some insights . This took really a long time , and interior designing is not that easy . By now , I have developed clarity for “ What is ” .
Application
In the application I have used brainstorming technique to generate meaningful ideas . “ What if ” part was almost clear by now . I have started research on new designs , and collect some outstanding inspirations which reflect the taste of the family members . This is “ WOW ” factor of the clients . I have started developing insights on how to incorporate their favourite designs within the limited space , with budget constraints . Then finally , I was able to establish few successfully , and the rest was not possible . So , for that , I have created new designs which exclusively fit the place exactly . This is “ What works part ” .
Insight & Approach
Here the response was really magical , my client was very impressed and extremely delightful and satisfied with the work . Here , with this approach what I have learnt is , always put yourself in customer shoes . Just because we are intuitive and creative , our designing process should not be meaningless or useless task wasting customer ’s time , money and our energy , and efforts .
This project worked well because , the more I interact with customer and focus on their needs , lot of discovery happened . Which can not be possible with any other approach . Here after , I have learnt that this technique was very powerful and I shall use this visualization technique effectively for any project which needs to be done with it .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20585 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling - Sales Asset
Challenge : So , the place where I work is called upGrad , where I work as an Admissions Counselor helping people in enrolling into our education programs . Now , as a counselor , my job is to make sure that the learners are really able to understand the USP of the program , where they can connect it to their career and can really see its value . But apparently , I used to be like a chatbot(website ) , just telling the data which was already present on the website . Thus , my conversion ratio ( lead to sales ) was less since not many learners could identify the benefits of enrolling into the program . Selection : I understood that I will have to change the way I counsel and add more meaning and value to it . The tool which I used was story - telling . I could understand that for a learner to completely relate to our program(product ) , it is important that I share relevant examples which he could easily relate to . And thus , he would get the underlying value addition of the program . Application : So , moving forward , in all my counselling , I used to tell two stories where in the first case(let ’s say X ) , the learner who took the program and then , explained his career growth after few years , how he could moved up the corporate ladder , how he managed to apply his learnings into various work activities , how he used to networking for better opportunities etc . In the second case(consider Y ) , the learner did not enroll into the program and thereby lead to a flat trajectory of career growth and where he missed on various opportunities to scale up . Insight : By doing this , there were three clear insights viz . 1 ) There is more engagement with the learner during the counselling . 2 ) I am able to build more trust with the learner . 3 ) The conversion of lead to sales has increased phenomenally . Approach : In future , I am looking to innovate with various styles of storytelling ; one of which is the prompting where I keep on continuously asking questions regarding their future and whether they are taking active steps in that direction . The moment I find an answer where they are n’t prepared would be my gateway to explain the benefit of our program linking to that question in a storytelling manner .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling - Sales Asset
Challenge : So , the place where I work is called upGrad , where I work as an Admissions Counselor helping people in enrolling into our education programs . Now , as a counselor , my job is to make sure that the learners are really able to understand the USP of the program , where they can connect it to their career and can really see its value . But apparently , I used to be like a chatbot(website ) , just telling the data which was already present on the website . Thus , my conversion ratio ( lead to sales ) was less since not many learners could identify the benefits of enrolling into the program . Selection : I understood that I will have to change the way I counsel and add more meaning and value to it . The tool which I used was story - telling . I could understand that for a learner to completely relate to our program(product ) , it is important that I share relevant examples which he could easily relate to . And thus , he would get the underlying value addition of the program . Application : So , moving forward , in all my counselling , I used to tell two stories where in the first case(let ’s say X ) , the learner who took the program and then , explained his career growth after few years , how he could moved up the corporate ladder , how he managed to apply his learnings into various work activities , how he used to networking for better opportunities etc . In the second case(consider Y ) , the learner did not enroll into the program and thereby lead to a flat trajectory of career growth and where he missed on various opportunities to scale up . Insight : By doing this , there were three clear insights viz . 1 ) There is more engagement with the learner during the counselling . 2 ) I am able to build more trust with the learner . 3 ) The conversion of lead to sales has increased phenomenally . Approach : In future , I am looking to innovate with various styles of storytelling ; one of which is the prompting where I keep on continuously asking questions regarding their future and whether they are taking active steps in that direction . The moment I find an answer where they are n’t prepared would be my gateway to explain the benefit of our program linking to that question in a storytelling manner .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13675 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 1 . Challenge : Describe your challenge , including all relevant information .
In the electronics / digital payment industry , there is a variant of payment card that
individuals or corporate could acquire without necessarily having an account relationship
with the bank nor a credit relationship . This class of card is called the Prepaid Card . The
major limitation of this card lies in its flexibility of onboarding , since minimal customer
information was received at the point of onboarding , most financial institutions do create
a standalone system for the management of both the financial and non - financial
functionality of the card , thus it makes customer experience not flexible enough . The
loading and unloading of the card by customers must be done in a semimanual way , as
opposed to the expectation of customers in the digital era .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and
why you selected it for your challenge -- including any appropriate video lecture
references ) .
Mind mapping is a method of relating problems with possible solutions . Mind mapping
stands to answer the questions : do I really know the problem ? Is my thought of solutions
appropriate for the problem or could solve the problem ? I selected mind mapping tool
because it helps to understand the mind of customers by empathy . Refer to the video
lecture : Mind mapping tool by Darton professor , Cindy Smith .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what
you did and how the tool was applied effectively or ineffectively ) .
How I applied the mind mapping tool :
a. After the data collection , I presented the available data for everyone to
see .
b. Sent a survey to all members of the electronics banking team for
reaction , based on the data collected .
c. Each unit in the department is recognized as a cluster and they are
asked to select learning / data that forms a good idea .
d. We picked out the good stuff according to units as a cluster .
e. Review the observations of the participants and make insights from
them , on a unit / cluster level .
f. Translate insights into design
Meanwhile , mind mapping is a design criterion , not the design itself . It is ineffective in
some ways because design thinking ( creating a creative design ) goes beyond only the
asks of customers as they might not even be able to identify their valid needs themselves .
4 . Insight : Describe the insight you gained from applying the tool you selected to your
challenge ( e.g. , how an insight affected your thinking about the challenge and about
design thinking more broadly ) .
An insight came up from the participants comment on the for prepaid card to act like
a debit card , but still with its minimal onboarding documentation requirement .
This insight gave a clue to the management of Prepaid card , using the same IT
infrastructure as it is applicable in debit card with similar flow of transactions and
customer feedback mechanism .
5 . Approach : Describe what you might do differently next time -- applying the same tool you
selected or a different one -- and the reason(s ) why .
I should have collected data also on the other variants of payment cards , other than
the prepaid . This is to enable the participants to be more informed about the
functionalities .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1 . Challenge : Describe your challenge , including all relevant information .
In the electronics / digital payment industry , there is a variant of payment card that
individuals or corporate could acquire without necessarily having an account relationship
with the bank nor a credit relationship . This class of card is called the Prepaid Card . The
major limitation of this card lies in its flexibility of onboarding , since minimal customer
information was received at the point of onboarding , most financial institutions do create
a standalone system for the management of both the financial and non - financial
functionality of the card , thus it makes customer experience not flexible enough . The
loading and unloading of the card by customers must be done in a semimanual way , as
opposed to the expectation of customers in the digital era .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and
why you selected it for your challenge -- including any appropriate video lecture
references ) .
Mind mapping is a method of relating problems with possible solutions . Mind mapping
stands to answer the questions : do I really know the problem ? Is my thought of solutions
appropriate for the problem or could solve the problem ? I selected mind mapping tool
because it helps to understand the mind of customers by empathy . Refer to the video
lecture : Mind mapping tool by Darton professor , Cindy Smith .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what
you did and how the tool was applied effectively or ineffectively ) .
How I applied the mind mapping tool :
a. After the data collection , I presented the available data for everyone to
see .
b. Sent a survey to all members of the electronics banking team for
reaction , based on the data collected .
c. Each unit in the department is recognized as a cluster and they are
asked to select learning / data that forms a good idea .
d. We picked out the good stuff according to units as a cluster .
e. Review the observations of the participants and make insights from
them , on a unit / cluster level .
f. Translate insights into design
Meanwhile , mind mapping is a design criterion , not the design itself . It is ineffective in
some ways because design thinking ( creating a creative design ) goes beyond only the
asks of customers as they might not even be able to identify their valid needs themselves .
4 . Insight : Describe the insight you gained from applying the tool you selected to your
challenge ( e.g. , how an insight affected your thinking about the challenge and about
design thinking more broadly ) .
An insight came up from the participants comment on the for prepaid card to act like
a debit card , but still with its minimal onboarding documentation requirement .
This insight gave a clue to the management of Prepaid card , using the same IT
infrastructure as it is applicable in debit card with similar flow of transactions and
customer feedback mechanism .
5 . Approach : Describe what you might do differently next time -- applying the same tool you
selected or a different one -- and the reason(s ) why .
I should have collected data also on the other variants of payment cards , other than
the prepaid . This is to enable the participants to be more informed about the
functionalities .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20324 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Visualisation Tools ( Peter Schuster )
Challenge & Selection – Last Mile Transport : Micro Mobility
We used Ethnographic Interviews and developed a Journey Map of a Persona from Jeremy Borg . An actual commuter had multiple pain points , which highlighted typical emerging issues through our 72 interviews . Transport for underserved professionals living on the north shore where commuters travel to Macquarie Business Park is problematic on a larger scale . Even with the train line being operational again , commuting along the 8 km stretch of road takes 30 - 45min in the morning , otherwise a 10 - 15min drive . Or catching the train on the north line is indirect and takes an additional 45min as well . Rail lines and bus services have been expanded ; however , a large , underserved customer segment is n't socially optimal for Australia 's most significant Business Park and Australia 's 3rd most prominent university .
Customer Journey Map – Jeremy Borg
Within Australia , business parks have been built without infrastructure and supporting roads , public transport and resources in mind . Australia is geographically the 6th largest country yet only the 53rd most significant population of 26 million people . We are making it the 192nd most densely populated country in the world . Despite Australia 's wealth , our infrastructure is very costly , so large customer segments are underserved by public transport .
Empathy Map – Customer Segments
During the process , we adapted the Customer Journey map with the Blue Ocean ERRC ( Eliminate , Reduce , Raise and Create ) approach as well . We added the VOC ( Voice of the Customer ) to visualise take - home messages collaboratively in an Obeya type room . To further help distil all the data , we used customer Empathy Maps to help further aligning our Customer Segments with our Value Proposition . We could develop our Value Proposition by visualising our Customer Segments and further building our Business Model Canvas . Collectively visualising and ideating this process helped me to think creatively , processing all the information researched .
Business Model Canvas – DASH Integrated Micro - Mobility
Application
We started the process systematically writing down the 15 steps :
Before You Begin
1 . Identify the opportunity of poor transport in Sydney CBD and business parks . 2 . Scope the Project of what infrastructure and resources are available . 3 . Draft the Design Brief of how to conduct the research . 4 . Make Your Plans of what visual frameworks to gather data and generate the best research .
Then we wrote down the question :
" What is ? " – That describes the current reality .
5 . Do your research . - Secondary Research from NSW Transport reports
- Directly Observing commuters such as Jeremy Borg
- Seventy - two commuters interviewed ( Ethnographic Research ) posted post - it notes on MIRO , a digital Obeya room for staff to digitally interact and contribute in remote locations .
- Determined what the ' job of the customer ' or the ' Role of the commuter is ' .
- Developed Customer Journey Maps
- Led brainstorming on an Empathy Map of the Customers ' SEE ' , ' SAY ' , ' DO ' & ' HEAR ' .
- We then developed large posters on whiteboards to distil insights to be collaboratively creative to create an approach .
- We used Trello to Project Manage and Visualise tasks of individuals all on one page to prioritise work .
Insight & Approach
We started the process by interviewing commuters to get a rich user experience of commuting to Macquarie Business Park , Australia 's most prominent business park , by either car or public transport . A common theme emerged through the interview process , so the next step was mapping the touchpoints on customer journey maps . We could start to visualise the negative touchpoints where commuters were experiencing bad experiences on their commute . Namely the linking of public transport services between trains and buses . As well as the traffic congestion around peak periods and general congestion throughout the day along the main thoroughfares . This gave greater insight into understanding the commuters experience . The waiting on the journey of a commute to work can sometimes take 70 - 120min for a short commute of 8 km would take the same as a commute on public transport from Wollongong ( 90 km ) would 90 min . So , it seems there is an issue with the linking of services locally .
Through this process and distillation , visually , the team developed a prototype . The design thinking process was to meet the following criteria for commuters and travellers to Macquarie Business Park :
- Eliminate - waiting for public transport and waiting times in the car during traffic congestion .
- Reduce - the number of cars on the road .
- Raise - the number of commuters to enter Macquarie Park so optimise the capacity of existing roads , footpaths and cycleways safely and cost - effectively .
- Create - an integrated network of public transport , roads , pathways , and cycleways that were utilising current infrastructure and amplifies NSW Transports offering for the region .
Since utilising these design tools of visualising commuters ' pain points and touchpoints , the most valuable lesson has been the opportunity to witness shared learning and development : the collaboration and teamwork to co - create solutions through a discovery process . The divergent and convergent thinking in a group process assists with prioritising work in projects and solutions that customer - centric and respectful of team members .
Further , a prototype that was to visualise what the feedback was from commuters through our multiple iterations
The result an integrated solution that Augments , Automates and Amplifies the commuting experience that can be scaled . The answer is DASH , a trip planning App , payment solution , and E - Scooter endorsed by NSW Transport . See the link to a video to demonstrate our proof of concept . The most important idea to emerge from Design Thinking is that when there is little data , it can be generated collaboratively to develop customer insights to develop solutions rapidly and iteratively without fear of making a mistake that stifles innovation .
https://butler.com/search/wp-content/categorypost.jsp
| EMAIL:
ID_NUM:
NAME_STUDENT: Peter Schuster
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL: https://butler.com/search/wp-content/categorypost.jsp
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Visualisation Tools ( Peter Schuster )
Challenge & Selection – Last Mile Transport : Micro Mobility
We used Ethnographic Interviews and developed a Journey Map of a Persona from Jeremy Borg . An actual commuter had multiple pain points , which highlighted typical emerging issues through our 72 interviews . Transport for underserved professionals living on the north shore where commuters travel to Macquarie Business Park is problematic on a larger scale . Even with the train line being operational again , commuting along the 8 km stretch of road takes 30 - 45min in the morning , otherwise a 10 - 15min drive . Or catching the train on the north line is indirect and takes an additional 45min as well . Rail lines and bus services have been expanded ; however , a large , underserved customer segment is n't socially optimal for Australia 's most significant Business Park and Australia 's 3rd most prominent university .
Customer Journey Map – Jeremy Borg
Within Australia , business parks have been built without infrastructure and supporting roads , public transport and resources in mind . Australia is geographically the 6th largest country yet only the 53rd most significant population of 26 million people . We are making it the 192nd most densely populated country in the world . Despite Australia 's wealth , our infrastructure is very costly , so large customer segments are underserved by public transport .
Empathy Map – Customer Segments
During the process , we adapted the Customer Journey map with the Blue Ocean ERRC ( Eliminate , Reduce , Raise and Create ) approach as well . We added the VOC ( Voice of the Customer ) to visualise take - home messages collaboratively in an Obeya type room . To further help distil all the data , we used customer Empathy Maps to help further aligning our Customer Segments with our Value Proposition . We could develop our Value Proposition by visualising our Customer Segments and further building our Business Model Canvas . Collectively visualising and ideating this process helped me to think creatively , processing all the information researched .
Business Model Canvas – DASH Integrated Micro - Mobility
Application
We started the process systematically writing down the 15 steps :
Before You Begin
1 . Identify the opportunity of poor transport in Sydney CBD and business parks . 2 . Scope the Project of what infrastructure and resources are available . 3 . Draft the Design Brief of how to conduct the research . 4 . Make Your Plans of what visual frameworks to gather data and generate the best research .
Then we wrote down the question :
" What is ? " – That describes the current reality .
5 . Do your research . - Secondary Research from NSW Transport reports
- Directly Observing commuters such as Jeremy Borg
- Seventy - two commuters interviewed ( Ethnographic Research ) posted post - it notes on MIRO , a digital Obeya room for staff to digitally interact and contribute in remote locations .
- Determined what the ' job of the customer ' or the ' Role of the commuter is ' .
- Developed Customer Journey Maps
- Led brainstorming on an Empathy Map of the Customers ' SEE ' , ' SAY ' , ' DO ' & ' HEAR ' .
- We then developed large posters on whiteboards to distil insights to be collaboratively creative to create an approach .
- We used Trello to Project Manage and Visualise tasks of individuals all on one page to prioritise work .
Insight & Approach
We started the process by interviewing commuters to get a rich user experience of commuting to Macquarie Business Park , Australia 's most prominent business park , by either car or public transport . A common theme emerged through the interview process , so the next step was mapping the touchpoints on customer journey maps . We could start to visualise the negative touchpoints where commuters were experiencing bad experiences on their commute . Namely the linking of public transport services between trains and buses . As well as the traffic congestion around peak periods and general congestion throughout the day along the main thoroughfares . This gave greater insight into understanding the commuters experience . The waiting on the journey of a commute to work can sometimes take 70 - 120min for a short commute of 8 km would take the same as a commute on public transport from Wollongong ( 90 km ) would 90 min . So , it seems there is an issue with the linking of services locally .
Through this process and distillation , visually , the team developed a prototype . The design thinking process was to meet the following criteria for commuters and travellers to Macquarie Business Park :
- Eliminate - waiting for public transport and waiting times in the car during traffic congestion .
- Reduce - the number of cars on the road .
- Raise - the number of commuters to enter Macquarie Park so optimise the capacity of existing roads , footpaths and cycleways safely and cost - effectively .
- Create - an integrated network of public transport , roads , pathways , and cycleways that were utilising current infrastructure and amplifies NSW Transports offering for the region .
Since utilising these design tools of visualising commuters ' pain points and touchpoints , the most valuable lesson has been the opportunity to witness shared learning and development : the collaboration and teamwork to co - create solutions through a discovery process . The divergent and convergent thinking in a group process assists with prioritising work in projects and solutions that customer - centric and respectful of team members .
Further , a prototype that was to visualise what the feedback was from commuters through our multiple iterations
The result an integrated solution that Augments , Automates and Amplifies the commuting experience that can be scaled . The answer is DASH , a trip planning App , payment solution , and E - Scooter endorsed by NSW Transport . See the link to a video to demonstrate our proof of concept . The most important idea to emerge from Design Thinking is that when there is little data , it can be generated collaboratively to develop customer insights to develop solutions rapidly and iteratively without fear of making a mistake that stifles innovation .
https://butler.com/search/wp-content/categorypost.jsp
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Peter Schuster"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [
"https://butler.com/search/wp-content/categorypost.jsp"
],
"USERNAME": []
} | 10693 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Storytelling
Challenge & Selection
Storytelling is one the essential tools that is needed in my line of work every time . I am an assistant to trustee in an NGO and handle the teaching vertical there . We work with underprivileged children , who are amongst the most vulnerable and economically disadvantaged in terms of education , and in much need of the same . Suffering with poverty , some of them are the victims of child labour , some lack of intrinsic motivation and inspiration . Also , among my responsibilities is to carry out community events in which we clean up some areas picking out the waste thrown in public places . In both areas , storytelling is an important tool to get them on the same page and telling them why it is important to do what we do . With students , it is important to share stories of successful people who have risen from the same place and reached great heights to motivate them . With community people , storytelling helps in connecting with the end goal of communal welfare . Their reactions to our story can be better utilised to understand their thought processes and interests .
Application
I would like to present the application where I utilised storytelling . While taking a class in a certain year , I noticed that the student ’s motivation to learn was very low . I had observed the trend from a week and wanted to get to the bottom of it . A simple ethnographic research told me that the reason for the same was the fact that majority of the students had taken up part time jobs to support their family . It was not allowed as per the child labour laws , but these children had no option but to work and miss school to support their families due to a recession our country was facing . I felt there is a need to show empathy here and make the students understand the importance of education which will enable them to get out of this circle of poverty . These students were looking for short term gains by impacting their long - term gains .
Insight & Approach
I scheduled a visit to the museum the next day which was known for hosting various notable scholars in our society and how they had risen through poverty to reach various heights of life . I narrated the story of each of these scholars to the children , capturing their imagination and motivating them . After spending fruitful hours at the museum and motivating the students through storytelling , the results were visible in the following weeks . Even though some carried to do their part time work , but everyone showed increase interest and motivation , completing their homework well within time . Their curiosity rose and they approached the subjects quite positively . A majority of the students passed with distinction in the exams .
I shared the same approach with my NGO , and my fellow colleagues followed the same approach getting better results than ever .
I am thankful to this course for showing me this way and I ’m sure this tool is going to be very useful in my future life .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Storytelling
Challenge & Selection
Storytelling is one the essential tools that is needed in my line of work every time . I am an assistant to trustee in an NGO and handle the teaching vertical there . We work with underprivileged children , who are amongst the most vulnerable and economically disadvantaged in terms of education , and in much need of the same . Suffering with poverty , some of them are the victims of child labour , some lack of intrinsic motivation and inspiration . Also , among my responsibilities is to carry out community events in which we clean up some areas picking out the waste thrown in public places . In both areas , storytelling is an important tool to get them on the same page and telling them why it is important to do what we do . With students , it is important to share stories of successful people who have risen from the same place and reached great heights to motivate them . With community people , storytelling helps in connecting with the end goal of communal welfare . Their reactions to our story can be better utilised to understand their thought processes and interests .
Application
I would like to present the application where I utilised storytelling . While taking a class in a certain year , I noticed that the student ’s motivation to learn was very low . I had observed the trend from a week and wanted to get to the bottom of it . A simple ethnographic research told me that the reason for the same was the fact that majority of the students had taken up part time jobs to support their family . It was not allowed as per the child labour laws , but these children had no option but to work and miss school to support their families due to a recession our country was facing . I felt there is a need to show empathy here and make the students understand the importance of education which will enable them to get out of this circle of poverty . These students were looking for short term gains by impacting their long - term gains .
Insight & Approach
I scheduled a visit to the museum the next day which was known for hosting various notable scholars in our society and how they had risen through poverty to reach various heights of life . I narrated the story of each of these scholars to the children , capturing their imagination and motivating them . After spending fruitful hours at the museum and motivating the students through storytelling , the results were visible in the following weeks . Even though some carried to do their part time work , but everyone showed increase interest and motivation , completing their homework well within time . Their curiosity rose and they approached the subjects quite positively . A majority of the students passed with distinction in the exams .
I shared the same approach with my NGO , and my fellow colleagues followed the same approach getting better results than ever .
I am thankful to this course for showing me this way and I ’m sure this tool is going to be very useful in my future life .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13585 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for Innovation
Final assignment prepared by Borz Melnik
Challenge : Significantly increase sales of Healthcare IT product line in Russia at minimum cost and fast .
My goal is to increase sales of Healthcare IT product line sales in Russia . I need fast result and do not have budgets for marketing ...
Selection : of the tool to test idea
To overcome challenge I have idea I wanted to test .
I have information that up to 30 % of demo shows of Healthcare IT are finalized with
sales .
My idea is if we want to have quickly more sales at limited marketing budget – we
need significantly increase amount of demos and minimize cost of per 1 demo .
Selected tool
I used learning launch tool ( presented by Michael Ott at lesson 4 ) . I selected this tool as I need fast , cheap experiment to test my Idea .
1 . Application of the tool :
First of all we created small diverse team to do experiments and discuss main ideas . Everyone have permission to speak freely . We want minimize cost of failure . Also we agreed to mitigate confirmation biases .
Here is what comes out of the discussion .
To minimize cost of demo we make application / show to the customer through
internet by Application specialist who are based in the office ( NO T&L cost )
To minimize hardware cost we make Healthcare IT application demo available from
cloud ( No need to install , just open from customer PC at nay location in Russia )
To increase amount of demos ( grow demo funnel ) we make incentive to sales force
where we will pay them % new sales ( no upfront cost and payment from future margins )
Work with IT companies across Russia who has big sales force to motivate them do
demos ( grow demo funnel )
Then we do cost effective and fast test .The logic was to use at maximum resources and assets already available in the company .
We used one workstation available in HCIT Department . We connect workstation to service server hosted in the office . We talked to application specialist from other departments and they agree to
support customer applications demo at no additional cost .
We collect leads from sales and partners and installed make calls to customers with
proposal to run demo .
We scheduled 10 demos during 2 weeks of time . We have 2 sales out of 12 demos .
Insight
Applying the tool allowed to make real experiment and test idea vs real customer needs . It helped to save huge amount of time compare to B - pan model . We have feedback from customers and real understanding what works in this model and what could be optimized . Cost to do this test was 20 K USD – outcome after was 63 K USD in contribution margin .
Approach : Describe what you might do differently next time
For the next time I think we will be using similar approach as cost of failure is sometimes less then cost of time spend on creating theoretical models . In the team we have some challenges to have all people excited to execute test – so for next time we will focus more on engagement part – so that we have better team dynamics .
| EMAIL:
ID_NUM:
NAME_STUDENT: Borz Melnik
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation
Final assignment prepared by Borz Melnik
Challenge : Significantly increase sales of Healthcare IT product line in Russia at minimum cost and fast .
My goal is to increase sales of Healthcare IT product line sales in Russia . I need fast result and do not have budgets for marketing ...
Selection : of the tool to test idea
To overcome challenge I have idea I wanted to test .
I have information that up to 30 % of demo shows of Healthcare IT are finalized with
sales .
My idea is if we want to have quickly more sales at limited marketing budget – we
need significantly increase amount of demos and minimize cost of per 1 demo .
Selected tool
I used learning launch tool ( presented by Michael Ott at lesson 4 ) . I selected this tool as I need fast , cheap experiment to test my Idea .
1 . Application of the tool :
First of all we created small diverse team to do experiments and discuss main ideas . Everyone have permission to speak freely . We want minimize cost of failure . Also we agreed to mitigate confirmation biases .
Here is what comes out of the discussion .
To minimize cost of demo we make application / show to the customer through
internet by Application specialist who are based in the office ( NO T&L cost )
To minimize hardware cost we make Healthcare IT application demo available from
cloud ( No need to install , just open from customer PC at nay location in Russia )
To increase amount of demos ( grow demo funnel ) we make incentive to sales force
where we will pay them % new sales ( no upfront cost and payment from future margins )
Work with IT companies across Russia who has big sales force to motivate them do
demos ( grow demo funnel )
Then we do cost effective and fast test .The logic was to use at maximum resources and assets already available in the company .
We used one workstation available in HCIT Department . We connect workstation to service server hosted in the office . We talked to application specialist from other departments and they agree to
support customer applications demo at no additional cost .
We collect leads from sales and partners and installed make calls to customers with
proposal to run demo .
We scheduled 10 demos during 2 weeks of time . We have 2 sales out of 12 demos .
Insight
Applying the tool allowed to make real experiment and test idea vs real customer needs . It helped to save huge amount of time compare to B - pan model . We have feedback from customers and real understanding what works in this model and what could be optimized . Cost to do this test was 20 K USD – outcome after was 63 K USD in contribution margin .
Approach : Describe what you might do differently next time
For the next time I think we will be using similar approach as cost of failure is sometimes less then cost of time spend on creating theoretical models . In the team we have some challenges to have all people excited to execute test – so for next time we will focus more on engagement part – so that we have better team dynamics .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Borz Melnik"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11421 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Visualization
Challenge & Selection
Visualization is a tool that makes the coversation interesting and precised . I work with insurance company in a branch which deals with corporate business . Mostly it is hard to get an appointment of CEOs of the compaies to introduce them with new products of our company . As the top CEOs of the companies are mostly busy . I spend a lot of time in getting an appointments and making presentaion . Even if I get the appointment , It is only for very short period , say , half and hour . It is very difficult to explain the entire product in short span of time . When I work with seniors , I get diiferent insights and ways , Visualization is on among them that i follow and that intrests me .
Application
I have a incedent to share . We had a group health policy for bank employees and retirees . Instead of taking appointment with individual banks , I took an appontment with banking assoiciation , where top management of all the banks get together for important decision making . This helped me to meet all the banks top representatives at only point . As my duration of meeting was just half and hour . I had to explain the entire product within the time .
I has prepared my presentation in advance , with lots of diagrams and flow charts , instead of loaded words .
As i started with my presentation , I could explain through flow chats and diagram the benefit of the policy / product , What are the coverages and how it will function in the time of claims .
My prospective clients were falling for it , i could feel it . As they were getting more curious and interested in the product . I could explain my point in few words within given timeframe with the help of visualization .
Insight & Approach
Well , After that meeting with bank officials , things turned positive , I could get the business . I got apprication from my seniors and my teammates aslo realise the imporatance of visualization .
We understant the value of time , so it is imporatant to understand how to communicate effectively with less words .
Visualisation also increase our power of imagination , it takes us to the world we have never been into or have never imagined .
Visualisation has great impact on the mind of people , It can be understood easily and remembered for long .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Visualization
Challenge & Selection
Visualization is a tool that makes the coversation interesting and precised . I work with insurance company in a branch which deals with corporate business . Mostly it is hard to get an appointment of CEOs of the compaies to introduce them with new products of our company . As the top CEOs of the companies are mostly busy . I spend a lot of time in getting an appointments and making presentaion . Even if I get the appointment , It is only for very short period , say , half and hour . It is very difficult to explain the entire product in short span of time . When I work with seniors , I get diiferent insights and ways , Visualization is on among them that i follow and that intrests me .
Application
I have a incedent to share . We had a group health policy for bank employees and retirees . Instead of taking appointment with individual banks , I took an appontment with banking assoiciation , where top management of all the banks get together for important decision making . This helped me to meet all the banks top representatives at only point . As my duration of meeting was just half and hour . I had to explain the entire product within the time .
I has prepared my presentation in advance , with lots of diagrams and flow charts , instead of loaded words .
As i started with my presentation , I could explain through flow chats and diagram the benefit of the policy / product , What are the coverages and how it will function in the time of claims .
My prospective clients were falling for it , i could feel it . As they were getting more curious and interested in the product . I could explain my point in few words within given timeframe with the help of visualization .
Insight & Approach
Well , After that meeting with bank officials , things turned positive , I could get the business . I got apprication from my seniors and my teammates aslo realise the imporatance of visualization .
We understant the value of time , so it is imporatant to understand how to communicate effectively with less words .
Visualisation also increase our power of imagination , it takes us to the world we have never been into or have never imagined .
Visualisation has great impact on the mind of people , It can be understood easily and remembered for long .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20672 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
My marketing teacher , he assigned us cases about different companies that had
problems in different aspects . Our job was to find out what the antecedent , the
problems , and the possible solutions
Selection
The technique that will be used will be a mind map , where you write down the main
problems and solutions that could be given to each one .
Application
First I read the whole case of the restaurant " Red Lobster " , about its history and the
antecedents they had regarding the problem . later , I located what were the main
problems that Red Lobster had to address so that the opinions of the clients would
change regarding them .
Red Lobster customers found the seafood menu to be less fresh , even though that
was the restaurant 's goal . This was due to their way of preparing each dish , in
addition to the atmosphere that the place conveyed so that customers did not feel
completely satisfied .
Insight
When I captured the facts on a mind map , it was easier for me to identify facts ,
problems and solutions that I was thinking so that I could think more thoroughly ,
having everything at a glance
Approach
This tool is very useful for design thinking , as it is a visual tool it allows us to
understand the facts better and easier , but we can also rely on another tool to
complement or to bring better ideas .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
My marketing teacher , he assigned us cases about different companies that had
problems in different aspects . Our job was to find out what the antecedent , the
problems , and the possible solutions
Selection
The technique that will be used will be a mind map , where you write down the main
problems and solutions that could be given to each one .
Application
First I read the whole case of the restaurant " Red Lobster " , about its history and the
antecedents they had regarding the problem . later , I located what were the main
problems that Red Lobster had to address so that the opinions of the clients would
change regarding them .
Red Lobster customers found the seafood menu to be less fresh , even though that
was the restaurant 's goal . This was due to their way of preparing each dish , in
addition to the atmosphere that the place conveyed so that customers did not feel
completely satisfied .
Insight
When I captured the facts on a mind map , it was easier for me to identify facts ,
problems and solutions that I was thinking so that I could think more thoroughly ,
having everything at a glance
Approach
This tool is very useful for design thinking , as it is a visual tool it allows us to
understand the facts better and easier , but we can also rely on another tool to
complement or to bring better ideas .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19615 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Challenge
I work in the technical training department of my organization . Part of my job is to educate our field engineers on various critical maintenance activities involved in our equipment ’s by developing procedures in the form of videos and documents then share them to the engineers working in the field . Since some of the activities are critical for better function of our equipment we have internal portal to keep track and make sure all the engineers who required to perform those critical tasks are completed these courses . But we still have been hearing from the field that our equipment are not performing optimal and also there were incidents of damaging to our equipment ’s during the critical maintenance activities .
I went to the field to investigate this issue and found out the engineer who were performing these critical maintenance activities were skipping various steps that is recommend in my procedure . When asked I was told field engineers thought it those steps were not deemed necessary .
Selection
My team has been already involved in educating other groups for a similar issue in the past . During our internal team discussion , we decided to use learning launch tool since this appeared to be the well suitable for our problem .
Application
Instead of just sending the procedures in the form of videos and documents I decided to go to the field with all the necessary tools , 3D printed model of our equipment ’s and various exercise materials . I also prepared questionnaire table which contained various questions regards the challenges faced by field engineers and other useful information to make the session more interactive as well as practical .
On the day of our training we divided engineers 5 / training session . I had explained field engineer ’s importance of each step in technical details . Later I let them try to perform the tasks by using the 3D printed models which helped them to get trained hands on . I also carefully watched them practicing the activity to made sure they are performing all the steps with an excepted precision .
Next day same engineers performed the same task on the real equipment , after testing found out the equipment outperformed and local team was praised by the customer .
During my QA session I learned there were multiple opportunity to reduce the duration of the maintenance activity which adds up to significant cost savings .
Insight
By applying learning launch tool , we have learned that the interpretation of our procedures might be vary based on the engineers who is performing the task . Also learned there is better understanding when the field engineers get a chance to practice the task hands on rather than watching videos or reading documents .
Going forward we are planning to have more hands - on training for the field engineers , especially for the newly joined engineers .
This exercise also helped to understand the field engineers needs and challenges they are facing while performing various tasks . We also learned multiple design changes that will improve our equipment ’s performance .
Approach
I already identified improvement that can be made to my last learning launch session . We are already identified multiple locations where they are facing similar issues . Plan is to conduct similar trainings for our field engineers in those location with planned improvements .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Challenge
I work in the technical training department of my organization . Part of my job is to educate our field engineers on various critical maintenance activities involved in our equipment ’s by developing procedures in the form of videos and documents then share them to the engineers working in the field . Since some of the activities are critical for better function of our equipment we have internal portal to keep track and make sure all the engineers who required to perform those critical tasks are completed these courses . But we still have been hearing from the field that our equipment are not performing optimal and also there were incidents of damaging to our equipment ’s during the critical maintenance activities .
I went to the field to investigate this issue and found out the engineer who were performing these critical maintenance activities were skipping various steps that is recommend in my procedure . When asked I was told field engineers thought it those steps were not deemed necessary .
Selection
My team has been already involved in educating other groups for a similar issue in the past . During our internal team discussion , we decided to use learning launch tool since this appeared to be the well suitable for our problem .
Application
Instead of just sending the procedures in the form of videos and documents I decided to go to the field with all the necessary tools , 3D printed model of our equipment ’s and various exercise materials . I also prepared questionnaire table which contained various questions regards the challenges faced by field engineers and other useful information to make the session more interactive as well as practical .
On the day of our training we divided engineers 5 / training session . I had explained field engineer ’s importance of each step in technical details . Later I let them try to perform the tasks by using the 3D printed models which helped them to get trained hands on . I also carefully watched them practicing the activity to made sure they are performing all the steps with an excepted precision .
Next day same engineers performed the same task on the real equipment , after testing found out the equipment outperformed and local team was praised by the customer .
During my QA session I learned there were multiple opportunity to reduce the duration of the maintenance activity which adds up to significant cost savings .
Insight
By applying learning launch tool , we have learned that the interpretation of our procedures might be vary based on the engineers who is performing the task . Also learned there is better understanding when the field engineers get a chance to practice the task hands on rather than watching videos or reading documents .
Going forward we are planning to have more hands - on training for the field engineers , especially for the newly joined engineers .
This exercise also helped to understand the field engineers needs and challenges they are facing while performing various tasks . We also learned multiple design changes that will improve our equipment ’s performance .
Approach
I already identified improvement that can be made to my last learning launch session . We are already identified multiple locations where they are facing similar issues . Plan is to conduct similar trainings for our field engineers in those location with planned improvements .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15982 |
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