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42b5d701a9c98d18a86cd94ec380adf1 | SouthwestAir | Support: Show your love for Santa in our #12DaysofLUV #Contest by taking a selfie w/ his look-alike! https://t.co/2TiQ84Rkda https://t.co/mLfy8eG1D3
Customer: Ho Ho Ho...Merry Christmas#Ohyeah!!! https://t.co/29vZtEGqdF
Customer: Happy Holidays my peeps 🤗🤗🤗
Support: Happy Holidays to you & yours! Hope to welcome you onboard w/ us soon! ^CT | |
fa68caaa3fda0e99c389be9c5fcaff0d | GreggsOfficial | Customer: Patisserie cream doughnuts! Where are they? Why have they gone? You are ruining lives! #fatmanproblems
Support: Which shop have they disappeared from Alex?
Customer: All of them!
Where have they gone? :( | |
f33aaac89a067d9a82cc23cfa4da9809 | VerizonSupport | Customer: well that wasnt helpful. Sorry we cant charge you what you were quoted. https://t.co/Ky9hb0d6Tf
Customer: @307060 @VerizonSupport Verizon Wireless: the best. Verizon FiOS: the worst. I'm continually stunned how one company's two branches can provide such dissimilar customer experiences.
Support: We'd like to change your Fios perception. Please let us know if you are having any issues with Fios. ^DDD | |
2f4cc1c9b0bf8590aec21e9127181e09 | idea_cares | Customer: worst network has provided by idea in our area. Complaining you from last 3years. No improvement. Faltu Faltu.
Support: we understand & regret the network trouble that you are facing. Please message us your contact details for investigation.
Customer: aree pehle apna 2g tower thik kar phir 3g k bare me bolna. Kabhi tower hi nehi rehta. My no 9434999754
Support: has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline. 2/2
Customer: tower kharap Hai idea ka. Thik kar pahle phot 3g 4g k bare me bolna
Support: For further assistance, kindly contact Idea customer care helpline. 3/3
Customer: Tere bahut bad jio aye aur gaon gaon mr jio ke tower dekh. Par ab bhi tum logon ka tower nehi hua. Amazing.
Support: We're awaiting for your response to resolve ur issue. Pls provide the same within next 24 hrs. Rgds, Idea Care
Support: Sorry for trouble. Request you to specify your exact concern, so that we can assist you better. Regards, Vicky | |
4436246e712aaa51117b9608075751f1 | GWRHelp | Customer: Hi, booked some tickets on your website earlier but need to change one from day return to open return. How can I do this?
Support: Hi Kimberley. You would need to apply for refund and then buy the appropriate ticket. -Ollie
Customer: Ok, and will I be charged the £10 admin fee? Haven't printed the tickets from the machine at the station yet.
Support: Did you buy the tickets today? -Ollie
Customer: Yes, I bought them this afternoon and they're not for use until January.
Support: If you put reason as same day refund and explain got wrong ticket, I'd expect the £10 will likely be waived. -Ollie
Customer: @817936 Did Kimberley get the fee wavered because I've just done a similar thing! Need to change a return to a single. | |
422da1e7dd02d55c142b6b5c01856e03 | ArgosHelpers | Customer: 2.5 YEARS later and still no fix from your IT dept. THERE ARE NOT 2 NORTHAMPTONS in the UK https://t.co/NVZxsBE5XQ
Support: Hi Ian, there is an area of Droitwich called Northampton.
Rob
Customer: The only place there is Northampton Lane. There is NO area called Northampton in Droitwich. https://t.co/IcYcHOm5At
Customer: @116245 #Argos Now, nearly 5 years of telling you that there is ONLY 1 town called Northampton in the UK. Yet still you can not remove the error from your database. Still the same problem. Who do I need to speak to in your organisation to get this fixed? https://t.co/D8DqHUP9Em
Support: Hi Ian, there is an area Ombersley, Droitwich, Worceshtershire which is locally referred to as Northampton (please see https://t.co/XGNdkATZB3), so this will remain on our website. I am sorry if this disappoints you - Paul
Customer: It is a HAMLET consisting of 5 houses. Not a city, not a town, not a village but a hamlet. You are the only major UK company that lists this 1st as a town of choice. And you get this information from a Ancestry/Genealogy site.
Precedence over a shire town with a pop of 250000. | |
af87c6ef2e76da0ec15ea6c1ffba09ba | AirAsiaSupport | Customer: LJ21XK this is my mums booking ID.
I add on baggage and why unable to print boarding pass
Support: Hi, you may reprint/ resend the boarding pass here https://t.co/YCf7kQmxgj. Thank you.
Customer: i haven't book! | |
a75f384ecc685f565d9978d60c128547 | AskPlayStation | Customer: any way to change user name yet??? I created my account username when I was like 14..15. I want to change it..thanks .
Support: Once you have created your PSN account, you cannot change the Online ID registered.
Customer: Never answered^^
Support: Sorry for the delays, Please tell us how can we help you? | |
d5f20e8357019eef02c34b9d4cd8b7c1 | GWRHelp | Customer: why are concourse indicator boards at Reading in journey end order and on the platforms in departure order? First is confusing.
Support: Once on the platform. It will then list the calling order to the destination. Apologies for any confusion. Grant
Customer: I'm getting out Goring on 9:57 ex reading I need the lift - luggage, sciatica and tired
Support: Not aware of any issues with lift at Goring. -Ollie
Customer: what has happened to the 6:30 from Goring to London paddington. Now standing on a crowded 125. What the hell is gong on? Nightmare
Support: Hi Rolf. We had to cancel due to a train fault. Sorry for difficult conditions on the new service. Lewis
Customer: every time I opt for a train from Goring & streatley, it's late/cancelled. 7.13 just late enough to miss my London meeting. Why?
Customer: @484804 Another train fault eh? Very regular excuse recently -= Poor investment in maintenance and training = poor management but the customers suffer. @125047 what is the quango doing about holding GWR to account?
Support: Hi Rolf. Many apologies for the delay. This service was delayed due to congestion on this line. I do appreciate this is frustrating. Rach
Customer: why is the 16:35 from Reading to Pad wandering around like a lost sheep? I get on a train and something happens. Reliability?
Support: Hi Rolf. That service was delayed just outside Paddington but arrived at 17:08, 1 minute late. Lewis | |
d06c30753b495c7ae87add8fb4cef1f0 | marksandspencer | Customer: have no reply for the lack of adult Spider-Man Christmas jumpers... I bet @Tesco would get something done!
Support: We're as sad as Peter Parker at the death of his Uncle Ben that we've let you down with our jumper choices. Maybe in 2016...
Customer: there's still time to get them made! With great production line comes great responsibility! #jumpergate
Customer: Okay @marksandspencer last year you said maybe in 2016 you'd be able to sort out an adult Spider-Man X-mas jumper. #tellmeyoudidit?
Customer: Okay guys I'm giving you a few months notice this time... Adult sized Spider-Man Christmas jumpers... where do we stand?? #thirdtimelucky
Support: the webslinger's people and see if they can help. Thanks and have a great weekend Oliver! 2/2
Customer: Trust me it hurt me to type more than it hurt you to read. I believe in you! You can make this happen!!!! #trustinM&S
Support: Oh yes, Oliver - we love to make dreams come true so watch this space! ;)
Customer: You guys are the best ;) Could it be that this year my dreams come true? #imdreamingofaspideychrsitmas
Support: As long as you're a good boy and keep wishing upon a star, you may find your dreams come true... ;)
Customer: So... the time is now! I'm looking for a Christmas jumper. Have you... have you managed to make my dreams come true? #thewait #itwouldgoviral #prettyprettyplease
Support: Not this year, Oliver, but you never know what the next 12 months will bring... ;)
Customer: Does that mean I've not been a good boy 😭 #brokenheart #notsospideychristmas #unclebensdeathhurtlessthanthis | |
ece99781884829f1973791e12f23cd5a | AmericanAir | Customer: First never last, another flight @AmericanAir ✈️💋 https://t.co/YGqMJYUNxX
Support: We're happy to have you on board again, Sybil! Enjoy the First Class perks. #VIP
Customer: @508852 Ohh my god!! :)
Customer: @508852 Thats soo cumming :) :P 😗 | |
859b8c1d8ede479e993737474b170b88 | Safaricom_Care | Customer: Make a Wish! A short, exciting game that could see you win a 4-star hotel dinner experience, Mbuzi & much much more! https://t.co/rwvWZLKkKw
Customer: how can I send money from mpesa to my Equity bank account @Safaricom_Care
Support: Enter the amount>then follow prompts to send money.^NN
Support: Hi,on the M-PESA menu select Lipa na M-PESA>Select Paybill>Under Business number enter 247247>Enter your Account Number>(cont) | |
b766a4499c9105140e72c7ddacd05ca1 | AmazonHelp | Customer: The sound quality of The Deer Hunter on Amazon Prime on the Xbox is the worst thing I've ever heard. @AmazonHelp @XboxSupport
Support: Let us know if you have any other questions or concerns after you've spoke with our Support team! ^ME
Customer: @342936 Googled the sound issue & discovered these tweets...the sound quality is still off, tinny..totally unwatchable. I'm On the PS4 app. | |
d6f1f20771074e0c8f3a370c44bde1d1 | AskPlayStation | Customer: Is there something wrong with PSN its been two days since i cant log in in my psvita :/
Support: Sorry to hear that. What error message or error code do you see?
Customer: @339578 Help!! https://t.co/IthURrR3wP
Customer: @AskPlayStation @339578 Same to me like ps vita have problems | |
e4b9654c693994203fa50df3a9ab034e | AirAsiaSupport | Customer: My booking no is NI1RRA. I mistakening put MR instead of MS for my mother. Can help to rectify?
Support: `Hi,may we have the name that need title amendment please.Thank you =)
Customer: It supposed to be 'Ms Kui Yu Chai' instead of Mr. Thx and happy new year to you.
Support: Hi, correction done. Please check your mailbox for the revised itinerary. Thank you.
Customer: Done. Thanks
Support: Hi, you are most welcome. Take care and have a wonderful day ahead!
Customer: Booking ref: GHFTTV. Can i change my daughter ticket to my son because she can't travel that day. Got important event to attend.
Support: Hi There, we have respond you via DM , see you there!- Anwar
Customer: What is DM?
Support: Hi there, DM mean direct message. -Jimy | |
cbfb0a415f4a0f6b23aa2d96b01b760a | VirginAmerica | Customer: Back to my second home (or is that the first?) @virginamerica and planes in general.… https://t.co/S31ZpqJoVY
Support: So fierce. #moodlighting
Customer: @766094 Fierce at 8am! I'll take it. #priority seats rock btw! https://t.co/gdEWiBiuJd
Customer: @VirginAmerica I love you Sadie Nardini | |
549cf64b0da482f37294c0b34a7b205a | AWSSupport | Customer: Follow us for the lastest cloud computing news & updates!
Customer: I ain't able to complete my phone verification ...can u have a look??
Customer: I have been trying to see how best to use your services, especially with respect to hosting apps! @123644 @AWSSupport
Support: Sorry for the trouble, David. Check out this doc for help: https://t.co/ofObjQO2St ^ET
Support: Check out these guides: https://t.co/SWMqj0cl8r & post any questions you have along the way, here: https://t.co/NewLiJrQCR 📝 ^TI | |
af933f7597f69245497568b7e82b94b6 | JetBlue | Support: From the Speedway to Broadway! Now flying Flight 500 (get it?!) from #DaytonaBeach to New York! 🏁 #DestinationFriday https://t.co/fO1D6syhLK
Customer: is it really flt 500?
Support: You let us know which flight you'd like us to check on and we can do it for you.
Customer: when can I book a flight for February 2017?
Support: Our schedules are typically released 6-8 months out, so it'll probably be a few more months.
Customer: When will you release flights for August 2018?
Customer: When will july 2018 open for booking?
Support: Hi Sara, Our next schedule extension will be Sunday, November 12, at 2PM ET.
Support: We don't have the dates for the next schedule extension yet, but stay tuned! We'll make an announcement as soon as we know.
Customer: Got it, 2 PM not noon, correct?
Support: Correct, 2 PM.
Customer: @200290 Ok, it's after 2 PM Eastern. where are the July dates? :)
Customer: @JetBlue @200290 Hey guys - what am I missing?
Still says we can only book through June 13...Did I do something wrong?
Thanks in advance!
Support: @200289 @200290 If you need assistance please give us a call at 1-800-JETBLUE (538-2583). We can help you get those flight booked! | |
714307701166ce22450721406b480b33 | YahooCare | Support: We don't post public #YahooSupport phone numbers - if you see one on the Internet, it's a scam! Learn more: https://t.co/HXl8LM8kro | |
8bb782437b686e282a1e060780173015 | O2 | Support: Market Street in Manchester just got an upgrade.
Our new shop's a lot more than phones: https://t.co/hyEPKr1I73 https://t.co/izfNBCaJUn
Customer: Love the store! Who's the music posters by????
Support: Hi Jake, thanks! We'll see if we can find anything out for you 😃 | |
cae62bbf2d642d91b31be41f79a914a9 | ChipotleTweets | Customer: We need some branches in the Middle East please... https://t.co/oivVVqTZk5
Support: I hope we can make that happen someday. -Joe
Customer: I'm still waiting 😞😞😞 | |
96c02df55c33801fa8bed40ce44b9a89 | AskRobinhood | Customer: What's going on with expanding the app abroad? Been waiting since the early days but still nothing :( It's just what i need!
Support: We're still excited to share Robinhood internationally, but we're just not ready to share new plans at this time. Stay tuned! 😊
Customer: 1 year and almost 10 months later still no update for international expansion :(. Been waiting for @122481 since 2014 :'(. | |
d88f9213754293056559160f832eca7c | NeweggService | Customer: I paid $350 for a working TV and @116593 sent a broken one and refused to make it right. #BoycottNewegg
Customer: @116593 They stole 50 bucks from me and say they never Received it but pay pal says otherwise.
Support: You may be experiencing a pending charge. It can take anywhere from 1-5 business days to be put back into you account. -J | |
c631a7d8eec251449cd79f7b562312f4 | YahooCare | Customer: My yahoo account doesnt want to recover! "Uh oh, looks like we cant recover your account online. Please our help site..."
Support: Hi, our Accounts team can help you with accessing your Yahoo account and updating the recovery email a... https://t.co/eyB3mYzoXF | |
ebba53a84653538a8589024ee0069cfa | ChipotleTweets | Customer: this morning I was hungry, and I wanted breakfast, but I also wanted Chipotle. Thoughts on breakfast burritos?
Support: We've tried it out, but it's not really our style. Thanks for the suggestion! -Pete
Customer: Hey Pete, any chance you guys have reconsidered?
Support: Not yet. But check out Dulles Airport if you're ever flying through there. We have it there. -Tay | |
41b59f8a1d6a38463153108d199ca77c | AsurionCares | Customer: You focus on life. We'll take care of the tech. https://t.co/S9knIaT7C4
Customer: What a joke. I’ve been paying for this coverage on my phones for years. Cracked my brand new S8 Plus and you kept arguing I wasn't covered.
Customer: I got sent a refurbished phone kept getting hot and making a weird noise I got sent another phone ad this one gets hot but no noise
Support: Rest assured, many replacements come with a 1 yr limited warranty. We're always here to help! ^AW
Support: We do use both new and certified-like-new devices in order to provide this service. 1/2 ^AW
Support: The device does come w/ a 1 yr warranty. Who's your carrier? ^AW
Customer: T mobile
Support: Please DM us the claim # or mobile # associated. ^AW | |
b14ef239fabefe2f06ca1fe0a93581be | AmazonHelp | Customer: My grandfather received a call from 206-508-4014 claiming to be from Amazon. Is this actually from Amazon or a scam?
Support: That is not one of our numbers. Please make sure he didn't provide them any information. ^MR | |
3622aec3012ec3cc633e240205c06550 | Safaricom_Care | Customer: kindly help this customer to do reverse. Contact 0726926314
Customer: thanks.. For being concerned..
Customer: kindly help my customer with simswap... Contact 0720012688
Support: Hi, we have been in touch.^DA
Customer: Thanks for your help..
Support: You're welcome.^PE
Customer: kindly help my customer with simswap.. Contact 0720012688
Support: We are trying to reach them but the number is continuously busy , kindly advise on the best time to call ^VM
Customer: call now. I need simswap.. Contact 0720012688
Support: We have been in touch.^TM
Customer: My customer need simswap.. Kindly help contact 0720012688
Support: We have been in touch.^FY
Customer: Still waiting for the call.. My client need simswap. Contact 0720012688.
Customer: my client need simswap.. Kindly help. Contact 0720012688.
Support: We have tried to contact you but there is no response. Please advice when available for call back. ^WP
Customer: help me with simswap.. Contact me on 0705 376606....
Support: Hi, we have been in touch and advised. ^KR
Customer: help me I can't get my actual mswari bal.. Contact me on 0717318424
Support: We have been in touch and advised. ^AO
Customer: good morning.. Help me I can't get my mpesa bal... Contact me on 0714 441487.
Support: We have been in touch and advised. ^KL
Customer: ...why was my mpesa till suspended. .I didn't get any reason from your side. .Help me 0720688633
Support: Kindly share the till number or advise if we can contact you at this hour. ^KO
Customer: till 371028. .
Customer: good morning. .kindly help me to do reversal. .contact me on 0729 292568
Support: Kindly advise if we can contact you at this hour. ^KO
Support: We have tried calling you but you are currently not available, kindly advice on the best time to call ...contd
Customer: yea. .you can call
Customer: help me. I can't receive messages in my phone. .contact me on +254 790 139836
Support: We have been in touch. ^WN
Support: Your number is currently unreachable kindly advice on the best time to call. ^ED
Customer: help me i can't remember my mpesa pin. .contact me on 0722291824
Support: Hi, we have been in touch and advised. ^NO
Customer: help i can't make calls. .contact me on0719 267888
Support: We've advised on call.^NR
Customer: good morning. .Help me to do a reversal. .contact me on 0702 834266
Support: Hi, we have been in touch and advised. ^WN
Customer: how do I enter to viusasa
Support: Hi,kindly clarify on this.^BD | |
66a529b81b969c8814194b7d164e9b57 | Uber_Support | Customer: This is the second time I've had a @115873 driver named Muhammad start a conversation by asking what my ethnicity is.
Customer: For those replying years later: this isn't a simple "where are you from." They asked where my family is from originally and refuse Brooklyn.
Support: Here to help! Connect with us through https://t.co/zUe0dj6yoX and we'll be in touch. | |
b6d6fe09b0ef8553b704846d36067953 | AskPayPal | Customer: #paypal Shout out to Sup Drew ID-47650. Best #customerservice . He stayed on the phone 1.5 hr till everything was fixed.
Customer: @115993 Just had drew on the phone and he was absolutely terrible!! he hung up the call on me mid-sentence because he didn't have an answer for me.
Customer: @115993 I’m not sure I understand what you’re talking about or who you are.
Customer: @115993 talking to paypal not you. just commenting to show that your experience with Drew isn't universal
Customer: @115993 @askpaypal
Support: Hi there. We're sorry to hear about this recent interaction. This isn't the kind of experience we like to hear ab... https://t.co/JYh93yVy7q | |
c0e0c2b1a5e01eb54be322fc463f5af4 | AirAsiaSupport | Support: Hi, correction done. Please check your mailbox for the revised itinerary. Thank you.
Customer: thank you so much! have a nice day
Support: You are most welcome. Take care and have a nice day too!
Customer: hi I have purchase 40kg baggage allowance ... What if I exceed the amount around 5kg?
Support: Hi, I can help you add it at pre-booked rates. Just follow me and DM (Direct Message) your booking number and preferred KG.
Customer: what is a pre booked rates? and what is the pricing? Thank you.
Support: Hi, you may pre-book Baggage Allowance online via Manage my Booking up 4 hours before departure. Thank you.
Customer: I would like to pre-book baggage allowance (20kg)? Is it RM 102?
Support: Hi, sorry but I can see that you've pre-booked 40kg baggage allowance and that's the maximum can be pre-booked. Thank you.
Customer: but I was told that I could add on more baggage allowance?
Support: Hi, sorry for the confusion but maximum baggage allowance can be pre-booked is only up to 40kg per person. Thank you.
Customer: @AirAsiaSupport Hi, I have sent you a dm. Please advice on the issue.
Support: Hi, kindly refer to your DM as we replied accordingly. Thanks - Ed | |
b29db74d108f5f3789f2751e1ff2a505 | AmericanAir | Customer: .@AmericanAir confirms I can take my #yoga mat as carry on luggage. Namaste 🙏🏻
Support: The mat would need to fit in your carry-on allotment, Hayley. Here are the dimensions: https://t.co/AqqDo7IbvB #Namaste
Customer: My yoga mat is 70cm x 11cm rolled up. Can you confirm it's within carry on limit? I was given okay by your call centre.
Support: Hayley, here's a great link with all our carry-on info: https://t.co/AqqDo7IbvB
Customer: Thanks, I've seen the link but want to confirm. It says 115cm overall but individual dimensions have max 56cm? My mat is 70cm.
Customer: @AmericanAir Dear Hayley could you share what was the end of this controversy about flying with a yoga mat through AA? I'll appreciate!
Customer: @AmericanAir Hi Dave! There was no controversy - I was able to take my yoga mat carry-on (in a yoga bag) without any issues. | |
3068237901e52d0e4d11480c898a5b5e | comcastcares | Customer: The @116136 speed test is when your connection times out waiting for the speed test page to load.
Customer: @116136 This is awesome.
Support: I can definitely assist with the speed problem you're having. Could you please DM me your address and phone number to begin? -NFM | |
9873fbd163fa924f0ea32f92b009cb46 | AskPlayStation | Customer: I have a problem with activating my account its saying someone on another system is on mine and mine deactivating
Customer: I have a problem with activating my account it’s saying someone on another system is on mine and mine is deactivated
Support: Here to help you! Please follow the steps in the next link to deactivate all other consoles via PC: https://t.co/BZwY1dGjre | |
db349566cb0e1d7d2863215e9f2b55fb | ATVIAssist | Customer: found this glitch on skyjacked within 30 seconds of playtime https://t.co/ckF9Ujn40b
Support: Hi there, thank you. What game mode are you playing and map is Skyjacked, correct? ^ZR
Customer: Game mode was ffa but that’s irrelevant
Support: Be sure to report exploiters in-game as well. Thanks a lot Alicia. ^DL | |
6581c7911c09f96094713a7c3975653a | ChaseSupport | Customer: can you hook up a huge knick fan with tickets to tonight's game?
Support: We provide tickets through marketing offers occasionally. We'll let you know when we have some available! ^AW
Customer: Can you hook up a huge KNICK fan with tickets to tomorrow’s nights game? Thanks!! | |
4e6481c8d19d9e043262101f1248578a | AskeBay | Customer: I hate your seller "protection"
You won't give a final value fee credit since package was lost in transit despite refunding buyer.
Support: How was the refund issued? You may qualify for a credit: https://t.co/DjX0W7vL69. Let us know!^CJ
Customer: because the item was lost in transit they requested a refund & were awarded. I was charged refund amount + shipping + final value
Customer: @AskeBay trust me it was not lost, it's a scam buyers , order something then claim it didn't come it's automatic refund, you think I am talking sh*t get a few friends test it out, if they honest they can send money back to seller later. good as money in the bank | |
e0d9c6027487d4a55390106fd9801871 | BoostCare | Customer: Don’t get shut off w/ payment flexibility. Now 14 extra days to pay. https://t.co/t6OnYsIj1N https://t.co/mvegXWjVAD
Customer: How do I sign up for the grace period
Support: Hi there, Kathy! Be aware The Grace Period (VIP Premier) can only be sent via invitation. Customer Care is unable to enroll a customer manually to the program. Thanks. -JC | |
719653e675f24537d4cb647537a2a04f | Safaricom_Care | Customer: #safaricomcustomercare 0723605565 I have losit Kshs. 10.00 twice please remove this weird deductions.
Support: The Premium subscription 21660 has been deactivated. ^JM
Customer: Hello, I have tried to top up credit on my number..0724682816 my account was blocked. Please I need your assistance.
Support: We've unblocked the line. You can DM voucher serial for assistance if still having issue with the top up. ^EW
Customer: please activate my m.pesa. 0797230077.ID 29903193. Names. Ali Wafula Munira. Date of birth. 06/12/1991.
Support: Hi, we have been in touch and advised. ^NO
Customer: am done with chosing language, you can proceed.
Support: Hi, the line is now active. ^KW
Customer: bado inaulizia pin
Support: Weka pin iliyo kwenye card. ^MA
Customer: pin one or two
Support: Hi, kindly check our previous response.^FG
Customer: the reason why I contacted you was to activate my m.pesa again you are reffering me to agent. Agents are controlled by you.
Support: Hi, we have been in touch and advised .^CH
Customer: please opt this number from 0704963680 from 21556.
Support: Done. In future, kindly dial *100#OK> My Subscriptions > Premium Services and Games> and follow prompts. ^PM
Customer: thanks alot .... I like Safaricom.
Support: You're welcome.^CN
Customer: Activate this number 0796898600,DOB 22/12/97,NAMES:NIXON AKETCH BARASA. Last topped credit 10.00. M.pesa bal.110.
Support: We have been in touch .^EO
Customer: please contact me. 0796898600
Support: We have been in touch.^EO
Customer: please, swap for me this No.0790638448, pin 2154, Name Riziki Adhiambo Baraza. ID 29530626.
IMSI 9840309475. New pin 1222.
Support: Hi, kindly DM us a contact number that we may reach you on for further assistance.^DO
Customer: 0704963680
Support: We are unable to get you on the contact number provided. Let us know of the best time to call or offer an alternative.^DO
Customer: Please contact me 0704963680. Am having registration problem.
Support: Hi, we've been in touch. Advised to confirm number in question and contact us back for assistance. ^GB
Customer: Please contact me, I have confirmed the number
Support: Kindly confirm if its ok to call you at this time.^PY | |
2a7b34be62f2047d4b47b38ca2f3fe76 | comcastcares | Customer: Internet and cable out in Delray beach. On now. Why does it keep going out all the time !
Support: I would to assist with your internet and cable services. Please send me a DM with your account number. -PTL
Customer: Is there a problem with NBC ? I cannot get a feed for “the voice” that is being recorded !
Support: I would be glad to check this for you. Please DM your address/phone so we can get started. - GW | |
84e1ff8a2651456b760d01c0aecb59d5 | AskCiti | Customer: Tried asking question on CC website and error "Certain special characters not allowed" but does not tell what char isn't allowed
Support: Hi, I would be happy to look into any questions that you may have about a Citibank or the best buy CC's. ^FM
Customer: When at BBCCs site and trying to send a secure message, turns out an apostrophe isn't allowed https://t.co/O9sJqQdHpw
Support: Thanks for reaching out. We appreciate and value your feedback. Please let us know if we can try & assist further. ^WJ
Customer: @494956 Apparently not just apostrophe... Still getting the error after find-replacing all of them. "Certain" is really not a specific enough error.
Customer: @AskCiti @494956 In case anyone at Citi is paying attention, this is *still* happening. Just had to remove all punctuation from a message to get it to send. | |
6255ed454a96b95d8acf795ef09900a4 | MicrosoftHelps | Support: See how easy it is to find solutions and ask questions on our Community: https://t.co/u3hmLA8Brb
Customer: Does any one at Microsoft actually care about customers?
Support: We'd be happy to assist you, Sam! Can you DM us some details on the issue you're experiencing? Thanks.
Customer: Just found this reply. Used MS help and my computer is really messed up. I don't open IM/DM. Supply e-mail address please. Meed help.
Support: Hi, Sam! We'd love to help. Which version of Windows are you using? Any steps tried so far? Share us a screenshot of the error. | |
0d1e3137a40b5d8c7be761bcf39b77f7 | VirginTrains | Customer: https://t.co/F1TynC1kTb
Support: Yeah we do that all the time, @757756 https://t.co/ETgj1LUtwT
Customer: @757756 Bit late to the party on that one, some things never change hey?
Customer: @VirginTrains @757756 Underrated tweet, nearly a year old but still | |
982d01a97bbc13d2d89a26d482629fce | airtel_care | Customer: I cant download with my airtel line, why?
Support: Hello @752403, Please provide the affected mobile number via DM for checks and assistance. Thank you.
Customer: here is my number. 08085413167
Support: Hello @752403, please be informed that the mobile number has been worked on. Kindly restart the device and revert with the.. cont1
Customer: pls I sent u a DM about my bbz3 not browsing which is on bis complete plan
Support: Hello @752402, please be informed that issue has been acknowledged and being worked on. Kindly be patient. Thank you.
Customer: Hello cc I have sent you a private Dm yet no reply | |
c6710243bf3b6dc39accc8347e04cda9 | ATVIAssist | Customer: cud you please sort out the servers on black ops 3
Support: Hey there, are you on a wired or wireless? Can you go ahead and link us the results from https://t.co/Swg9RG61nS ^KO
Customer: i am wireless
Support: Are you still having issues connecting online? What platform are you playing on? Can you attempt a wired connection? ^EG
Customer: yes im still having problem im on xbox and I've tried wired its just the same
Support: Xbox One or Xbox 360? Please unplug your Xbox and Router for a solid 10 mins. Keep me posted with your results. ^EG
Customer: its xbox one and its still not working
Support: Go ahead and give these steps a go: https://t.co/Nt2T6WMm3G . Also, provide me with a screenshot of the error. ^EG
Customer: its ok now it works
Support: Glad to hear that! Reach out if you require additional assistance. Have a nice day! ^EG
Customer: thank you very much | |
f433c4b7904cc7f1649ad939716f8a8a | MicrosoftHelps | Support: Sure thing! Which version of Windows are you using? If you can locate the font in the fonts folder, you can delete it.
Customer: I'm using windows 8.1
Support: Just checking in! Keep us updated. Help Twitter support assist you even better. Tell us here: https://t.co/P2qJEk740N.
Customer: Yes i got the font uninstalled successfully. thank you!
Support: Glad to hear it! If you run into any other problems let us know and we'll respond faster than Rainbow Dash.
Customer: @78416 @334894 Just because not everyone’s a brony doesn’t mean you can go flying off the handle at Microsoft. It was a JOKE - a little reference. So what? | |
be14aeb9df66eea61a3e12035a53cd21 | SouthwestAir | Customer: I love SW airlines!
Support: We love you too, Cleondrya! When's our next trip together?! ^SF
Customer: OMG!! I just got back from Orlando!! I am horrible with checking my Twitter account😧
Support: That's okay, Cleondrya! We'll catch you in the skies next time. Hope you enjoyed your trip. ^KJ | |
0e349dbb862357eff79e405098ee3c27 | AirAsiaSupport | Customer: do I have to check in before I change my date of flight on Sunday ? I am premium flex
Support: Hi, not necessary. You may do the flight change anytime up to 2 hours before departure. Thank you.
Customer: if so , how do I change it ? Please guide as I don't find any way under " manage my booking "
Support: Hi, may I have the booking number and email ID?
Customer: booking number zcv9us , I need to knw how much to pay if I change to Saturday flight , a day before
Support: Hi, you can only check the fare difference when you try to make the flight change. Thank you.
Customer: ok thank you
Support: You are most welcome. Take care and have a wonderful day ahead!
Customer: I am trying to check in Tmr flight , booking number DBPS6S,not able , why ? Thank you.
Support: Hi Wei Juin,please clear your browser's history, cookies and cache. Try to change browser and try again.Try via Mobile App too.
Customer: ok I had done check in , can I print bag tag and boarding pass in the counter in KLIA ? As I don't have printer around ,tq
Support: Hi, yes, you may print the bag tag and boarding pass at the Kiosk machine in the airport. Thank you.
Customer: thank you very much , have a nice day .
Customer: my flight Tmr YWWJ6U can't check in
Support: assigned a seat accordingly. Thank you =) Yana
Customer: Hi may I ask a question ? Thank you | |
f39b9c358df3a8f558133775045a20ad | AskCiti | Customer: Add your Citi card to Samsung Pay and make purchases almost anywhere you can swipe or tap your card. https://t.co/jphU2lUWLE
Customer: Bullsh*t! Another disappointing solution from @117157 No Citibank accounts or Diamond Preferred cards are accepted. It's not @10068 it is @117176
Support: Larry, I'd like to help. Please send a DM with more details, so I can better assist. Are you trying to link your card to Samsung Pay or are you trying to use Samsung Pay and selecting your Diamond card. (NO account numbers or PINs) I look forward to your reply. ^Mike
Customer: Tried to link the @117157 card to my @10068. Same answer for both cards. Tried picture and manual. No positive outcome. @116988 worked and even @134015. What's wrong with Citi?
Support: Larry, I hope you were able to add your card to Samsung Pay. If you need assistance let us know. ^Mike M | |
c7602768a214451d3d91346fed37176b | idea_cares | Customer: kindly waive off my vas charges of RS 6628/ as we have no used of this service
Support: in order to resolve your concern, we need your Idea mobile number & alternate contact number.
Customer: Idea no is 8935028309
Support: We are here to help.Elaborate on your concern and we will address it.Please delete your mobile number from post.Rgds,Pradnya https://t.co/LBfZgLCSfr | |
bb8275c322314dd97adb4fa2461bc9fc | Ask_WellsFargo | Customer: why doesn't your mobile app have Touch ID sign in yet? #touchid #behindthetimes
Support: Thanks for inquiring. We plan to offer TouchID on the mobile app early 2016, but can’t provide an exact date. ^SN
Customer: Still working in that TouchID?
Support: You may sign on with Touch ID when using the app. To enable Touch ID, make sure you've downloaded the most recent version of our app and use a Touch ID capable device. For more info, please visit https://t.co/CPW8hA5R8K or call 1-800-956-4442 for more help. Thanks. ^DC | |
03f4dc85f68c86478b6a6c8b3cb251c8 | Morrisons | Customer: your meal deals don't go through as £3. How many people do you think don't notice and are overcharged? https://t.co/UzYDVvzrOz
Support: Oh no! I'm so sorry about this Kieran. Can you advise which store this is in please so I can have this raised - Taz
Customer: it's the one in Piccadilly Gardens
Support: Thanks for this info. I can confirm it's been passed to our store manager and he's now looking into this to have it amended - Taz
Customer: cool! They had been aware it was happening for quite a while. Should have looked into it themselves to avoid overcharging
Support: It should have been Kieran, so sorry it wasn't :( - Taz
Customer: Your meal deals still often don’t go through at £3 (same store). It can’t be that hard to sort so you don’t overcharge your customers.. https://t.co/Yww1eHOo4h
Support: Hi Kieran. I'm really sorry about this! Please can you send me a copy of your receipt so I can speak to the Store Manager? Thanks
Customer: You can see in m picture though that it went through as £5.35 before someone came over to sort it
Customer: Someone came over to sort it, but the point is that other customers won’t notice. I don’t keep receipts, but even if I did it would show £3
Customer: @129854 @Morrisons You shouldn't have to deal with things like this
Customer: @Morrisons You seem really cheesed off
Support: Sorry Keiran, could you let me know the Store :) - Madeeha
Support: ...soon as possible. Thanks for letting us know :) - Madeeha
Support: Hi Kieran, sorry for the delayed response. I've passed your comments onto Store Manager so this can be look into and fixed as ... | |
4f519f103299fa8baffe02ad4b18b85f | comcastcares | Customer: this is your high speed $90 Internet. #Really https://t.co/T3EdwXuXyS
Support: Could you please follow us & DM your full address, phone # or account #? I would like to help investigate your
Customer: Done | |
1fc5b7a1557c65da3ccd96da424712d6 | Safaricom_Care | Customer: Goodmorning @Safaricom_Care ?
Support: Good morning how may we assist you? ^CK
Customer: No am okay, nilikuwa nawaambia kuna madharau sipendi mnanipea storo bonus jana 11:59 pm na inaexpire 00:00 nipeleke wapi?
Support: Unapewa storo bonus wakati unapofikisha kiwango ulichowekewa kila siku. Muda wa matumizi wa hio nyongeza ni hadi saa sita usiku^JM
Customer: I send money to wrong number I need your assistance.
Support: Hi, kindly DM the mpesa transaction id or your number, name, wrong number and amount for us to check and assist. ^NJ
Customer: transaction ID KBR95RG6H3 MY NUMBER IS 0725364388 NATHAN CHERUIYOT THE WRONG NUMBER IS 0714683721 amount ksh 220
Support: Kindly check DM. KW
Customer: Thanks.
Support: Welcome ^CK
Customer: what about the line which fails to get activated on mshwari,,, How can I get assisted?
Support: What is the affected number as well as exact error message you are getting when try to activate mshwari. ^MU
Customer: The affected number 0792064987... The error message reads "Your M-shwari activation was unsuccessful. Plz retry"
Support: We have been in touch, Menu has been pushed. ^MR
Customer: thanks
Support: You're most welcome,have a good one.^PJ
Customer: any phone worth 5000 bonga?
Support: Unfortunately, we do not have a phone for 5,000 Bonga points. Dial *126# select Flexible Bonga phones for available options.^RP
Customer: what of phone,, which you use 5000 bonga and additional money,,
Support: Dial *126#ok, select flexible bonga phones to check available options. ^MP
Customer: have locked mpesa pin,,, need your assistance
Support: Hi Albert, DM your number, full names,id number & mpesa balance we assist. ^GL
Customer: Name Geofry kipyegon Langat. Id 30479866. Mpesa balance 0.
Support: Account unlocked. Please ensure you use the correct PIN. ^SO
Customer: Thanks
Support: Welcome. Have a good afternoon. ^SM
Customer: Hi, my mpesa line is blocked,, how can I get assisted?
Support: Hi, you are unreachable on call. Please let us know when best to call. ^NN
Customer: mpesa balance 1031. Id number 30524893. Name Evans Kipkorir chepkwony
Support: Our interactions with you show that you had been assisted already. Kindly confirm. ^PI
Customer: we registered a new card mpesa agent, bt the account is inactive, number 0715260896. Under ID number 25637894. Name JAPHET
Support: Hi,the above line has not been registered.Please register it from any Authorised Dealer/Retail Shop.Be sure to carry your ID^NN
Customer: Hi care, we send money via mpesa to an inactive number, n I would like it get reversed.
Support: Hi, kindly share amount and transaction ID for assistance. ^ZJ
Customer: the number is 0715446635.
Support: You are unreachable. Advise when available. ^ME
Customer: The line got lost, can it be possible you transfer for me me the money to a different line,,?
Support: It's not possible.Just replace it to access mpesa funds.^DN
Customer: give me the pin I will use to open the new line,,
Support: Once you have replaced the line., The Sim pin is indicated on the new sim replacement plate. Please check to confirm.^KC
Customer: it has been months now, since then line was functioning and can remember pin which will be required as I replace sim,
Support: for mpesa pin assistance kindly DM your
phone number, id number, name and Mpesa balance. ^KI
Customer: 0715446635, 10771073, Sarah chalengat talam, can't remember well the balance.
Support: Hi. Kindly buy a SIM replacement line at 50/- in an M-PESA shop and when you have it, inbox your number and a different ....
Customer: you can now call,
Support: We have been in touch. ^SH
Customer: I do request the best possible means I can have to line replaced.
Customer: Hi care, phone number 0727509480,,, got Mpesa. Problem , I seek your assistance.
Support: Hi, we can't reach her. Please advise us on the best time to call back. ^MC
Customer: well, I will text you in minutes time.
Support: Okay. ^MC
Customer: what's wrong the transactions. 0
Customer: see the text He is sending me,,,
Customer: its 0796518872,,, not as earlier stated... See the texts it sending,,,,
Support: Cont.. and deal accordingly.^PJ
Customer: , can you assist on the line 0729 928 510,, it's network is not functioning...
Support: Hi, the number is in the expiry state. Top it up with airtime to activate it. See the link https://t.co/imkgiZrlgv ^NG
Customer: Hi, have tried to recharge airtime but it writes to me "call bairring"
Support: Hi, DM affected number for us to check. ^LW
Customer: 0729 928 510,,
Support: Hi, please DM an alternative contact number we call and assist. ^OO
Customer: Safaricom, you can use 0708 185 129,,, to call me,,
Support: The calls are not going through .Advise when available.^SK
Customer: it's on,, you can call the line, 0708185129
Support: Hi, we have been trying to reach you. Kindly advise on the best time to contact and assist. ^RI
Customer: it now you can reach... I tried receive you call but it hanged... Call me back...
Support: Hi, we have been in touch. ^OS.
Customer: please I would like to get assistance from you ASAP
Customer: could you please reverse money 0725454962. Sent to 0727407751 instead of 0727407451
Customer: reverse to 0725454962,,,
Support: Check our previous response.^JM
Customer: kindly assist,
Customer: can you call me through 0727407451.
So that I explain the problem?
Support: We have been in touch. ^KT
Customer: thanks
Support: Always a pleasure, have a good evening.^AW
Customer: what do I do when I want to transfer the ownership of a simcard to someone else?
Support: ...both ID's & PIN/PUK certificate for help. Dial *100#Ok> find a shop to locate a shop.^CW
Support: Hi, visit our Safaricom retail shop with a transfer ownership authorization letter by the registered owner, copies of (cont)
Customer: how about the photocopies of 1 ID current owner, then ID of the one to transfer to?
Customer: LK642DH002 Confirmed. Ksh800.00 sent to KEVIN OMONDI 0704562666 on 6/11/17 at 12:38 PM.
Reverse transaction to 0727407451
Customer: reverse transaction of ID. LK642DH002
Support: Hi Albert, no photocopies, they have to be the original national ID.^DA
Customer: well. | |
2c76d0df75af52b346739d0a27ef729e | AppleSupport | Support: Welcome to... https://t.co/EZA8eRycDs | |
1809a7e15a7044098141e4ed09f41ca3 | AppleSupport | Customer: Howdy. Today I started getting a "No Sim Card Installed" message on my iPhone 6. I'm running 9.2.1
???
Support: We would love to help fix this. Follow these steps and DM us if you need further assistance: https://t.co/UTP2qBzCA0
Customer: Howdy. I will be upgrading my 7 to the X very early in the morning on the 27th. Will there be an Apple battery case for the X eventually? | |
48cd3d365e86d30cefed704241336126 | AirAsiaSupport | Customer: why all flights to Clark have been changed to Manila as I have booked for travel in may and Aug 2016
Support: Hi, sorry for the inconvenience as flight route KUL-CRK-KUL is already suspended and affected guests are automatically >>
Customer: may i know when is clark route resumed
Support: Sorry, we unable advice on that . You may check at our website time to time.Thank you- Mariya
Support: Hi Lucus. Sorry, Once add on is done, the amount unable be cancelled or reverse. Thank you- Mariya | |
8e885baa8ab59be5e6a15d8580a5aeb5 | SouthwestAir | Customer: Rainy skies ahead on @southwestair.
#airplane #travel #airport https://t.co/R4ABS71t5X
Support: We appreciate you choosing Southwest Airlines. Enjoy the flight! ^AS
Customer: @190297 OkAy. Southwest. Airlines. Enjoy. The. Flight. From. Burbank. Airport. Today. Kim belknap. Meteorologist | |
e78ac4399f675d072efac77e135a87c3 | Safaricom_Care | Customer: my number is 0700586902
Support: Hi, sorry for that. Our official Safaricom contact is 0722000000. Do not give your personal information to Strangers.
Customer: safaricom plaese help me replace my sim card no 0707741672
Support: Hi, kindly DM an alternative contact number that we can call you for further assistance as advised earlier. ^OS.
Customer: 0714904550
Support: Hi, we've been in touch and successfully replaced the line. Good evening. ^PM
Customer: Please help me top this air time with serial number 6__credit_card__ the nos have rained on
Support: Hey Ken, share the number you wanted to top we assist you. ^MU | |
c5cb3362d5e07ce0b6e99b7e0b6cc8d5 | askvisa | Customer: Verified by @131742 is so stupid, I can't believe I can't use my @116827 card because I don't have a SSN! It's 2016 people, catch-up
Support: you’re interacting with your financial institution. For assistance, please contact Wells Fargo at 1-800-869-3557 (2/2)
Customer: I already did call @116827 and was informed I cannot use pay through verified by visa sites unless I have a SS Number
Customer: @askvisa @116827 Were you able to solve the situation? It makes non sense... I can’t believe it....
Customer: @askvisa @116827 Unfortunately no, ended up using a different card
Customer: @askvisa @116827 Thanks for your response, let’s see if I can do something about it. I’ll let you know. | |
f87045be7b50981c8c093e0d712022f5 | TMobileHelp | Customer: @TMobileHelp My galaxy note 5 has stuck "forwarding all video calls" notification. TMO store couldn't help. Help!? Thanks :-)
Customer: @115911 @TMobileHelp I have the same problem with S7.
Support: Hey Ne if you need some help with that we are here for you. Send me a DM here https://t.co/LCoTGMV7tC. *KennethStone | |
92c0a2b0ad758bc5c5595c4b243704ce | AmazonHelp | Support: Have you received an e-mail confirming the refund? If so it will be reflected in your account in 5-7 business days. ^KL
Customer: No i have not recived any email like what you are talking
Support: As requested earlier please do fill out the form & we'll be in touch. ^RK
Customer: I have share my details
Support: Hey, we've received your details. We're looking into the issue and shall get in touch with you soon. ^SH
Customer: what the hell you guys are doing
Support: Hi there, the concerned team is looking into it and will get in touch with once there's an update.^HS
Customer: @376508 You really want to keep my money? I'm waiting for 3 months now!!!!!!! Please resolve the case 4534957581
Support: I'm sorry for any trouble. Are you a seller on Amazon.in or https://t.co/nUUp5MLhYl? ^RW | |
57c2dfeee8dd920b2420a11489c04573 | AirbnbHelp | Customer: puedo pagar una renta a meses sin intereses con @115993?
@AskPayPal
@AirbnbHelp
Customer: @115783 @115993 @AskPayPal @AirbnbHelp I have the same question :( tengo la misma pregunta, no me deja
Support: Hi there, we're here to help. Would you like to DM us with your email address and some more info on how we can assist? https://t.co/WCQEFGIlXC | |
cff3bab5128bacdf5c7755681d88047e | Ask_WellsFargo | Customer: what's the story with commercial cards and Apple Pay? Waiting for support or is it just not in the roadmap?
Customer: any word on commercial card support for Apple Pay?
Support: (2/2) We look forward to adding them in the future, and will keep our customers updated as these changes are made. ^EB
Customer: haven't seen any updates, so just assuming nothing has changed yet regarding Apple Pay support.
Support: We are still evaluating the addition of the product you're referring to. When updates are available, we'll be sure to let you know. Thanks. ^TL | |
f76b3cc2a0e2c34b2140a5c0fe494d1c | Uber_Support | Customer: open one in Vancouver please
Support: We're expanding quickly, so stay tuned for any changes. You can keep up to date with our cities on https://t.co/u3rIywe9ei. | |
7b2d288557524fdede25941e96563c53 | YahooCare | Customer: Any chance you'll be introducing NEW support for @11027 again?
Support: I don't have any specifics yet, but we're currently investigating this issue. Thanks for your patience while we look into it!
Customer: WONDERFUL integration with IFTTT; no explanation of dropped support, but it was explicit. IFTTT plus Yahoo Fantasy was amazing.
Customer: @YahooCare Looking for a New Alternative for IFTTT that supports Yahoo Fantasy ?
Well Everyone may be in Luck! I just started using and have found the new best system which will put me ahead of the game amongst my friends.
With https://t.co/4hcpcvTCvp.
Fantasy Edge kills it! and its free! | |
ca5e65f58b13c3db243a3164d26d2612 | sprintcare | Customer: Just got a galaxy 7..... its been great so far! Thank @115714 for da new phone 😀
Support: Great! Glad to hear that you our enjoying your device. Let us know if you need any assistance. We're here to help. JJW
Customer: Never mind the phone sucks ass #iphone | |
633066ce4e2819f7ef97ee3b2e041d73 | CenturyLinkHelp | Customer: Does anyone have .@116072? Called 5 times now, they are trying to say this is a normal first bill. No way https://t.co/wIW7iPWAvt
Customer: @116072 First bill? How many articles did you have connected??
Support: @289495 I hope everything is going well for you both! If you ever need assistance, we'll be here anytime! -Alex
Support: I'd be glad to take a look over that bill! @289495, if you could DM me, I'll be able to look over it from there. -Alex | |
749756fbdec17b0a8d94090526ae2b4e | AppleSupport | Customer: Awrite av got a problem with my iPhone
Support: We’re happy to help with your iPhone. DM us the model, iOS
Version and the issue and we can go from there.
Customer: i was just wondering how you get rid of the padlock icon at the top right of the screen? https://t.co/8YQiB4R4sl
Customer: @AppleSupport @108852 | |
8b0b9c2f8ef879d627817293255ce154 | Customer: can I have a follow regarding my recent visit to greggs please | ||
46c6d981122619182b66a15c3b0b7951 | TMobileHelp | Customer: @115911 Congratulations! You and your company has failed me and many other users. I thought communication was keys to success?
Customer: @115911 can I help? Email me! __email__
Customer: @776078 @115911 I am an existing T-Mobile customer and moved to the T-mobile ONE plan so that I can avail the BOGO offer listed for Thanksgiving and now when I am speaking to the customer service, no one is clear what to offer to customer! FRUSTRATING!
Support: @115913 Hey! I'd love for you to be able to get in on this great offer. Send me a DM so we can chat. https://t.co/3sF8qpf2nx *AlissaFast | |
87756d39190c5d9adf4bb83c3085c1fc | Safaricom_Care | Customer: hello, please reverse the mpesa transaction in my phone sent to me by error. Thank you.
Support: Hi, we appreciate this kind gesture, kindly send the Mpesa Transaction ID/code and the amount transacted for assistance.^DA
Customer: @772281. Please reverse the amount to my account those are the transactions messages I made. https://t.co/tFFFNNcDDc
Support: Hi. We have initiated the reversal and it will be completed within 12 working hours as from 8AM. Please use Hakikisha (Contd)
Customer: Thanks am highly hopeful for your reversal of my money.Am waiting.
Support: You are welcome.^BK
Customer: At what time should I wait for refunding/ money reversal am stranded aki.
Support: Hi, our apologies the reversal is still within the stipulated time. Once completed you will be advised via sms. ....cont
Customer: morning | |
65f0f429fc556fb9c44ef3817a40d214 | TMobileHelp | Customer: why are emails sent to @43541.net address's being blocked via barracudanetworks? (Email to SMS)
Customer: @115911 @43541 I've had the same issue
Support: Great question, Micheal! Send us a DM, and we'll take a closer look! *KellenF
Customer: its Michael | |
650759548e85892a950aa04d7c3a1aca | Customer: Hey @115879, I want you to #BringMeLyft because in Guatemala the cabs are too bad ans we need a compny like you to travel easier uber not here | ||
bb6112fd582a8fb2130bc91e5aeb01ef | Customer: Ex-shelter leader pleads no contest to stealing funds
https://t.co/0scqrqzn39
Customer: UPDATE: She's out. Participated in a BM yesterday @WALMART. Full court PRESS also in effect. Details at SATURDAY's NEW YEAR POST.
Customer: It is NOT WALMART behind it, but the "HONOLULU HOKUM" system/gang.
Customer: However, a heads-up to WALMART. These actions can sometimes put their employers in jeopardy, and sometimes is the motive.
Customer: Also. POSSIBLE TAPE edit/update.
Customer: P.S. P.S. Why does WALMART discriminate against in-store purchasers by charging them higher prices than those that order ONLINE? | ||
97b688470f9ddbd90c9d01246451ef3a | AirAsiaSupport | Customer: my booking have mispelling name. Correct name is Ayu Dewy puspa ismail. No booking XGW1VD
Support: Hi, changes not allowed once checked-in. Just approach the Document Check counter on departure date for verification. Thank you.
Customer: Nak tanya kalo bawak anak naik flight check in nanti kena bawak mykid ke surat lahir
Support: birth certificate is accepted =) Yana
Support: Hi Zul, is your flight Malaysian domestic or international flight? IF it is domestic, both My kid and>>
Customer: Ooh sorry. Yup domestic. Ok tq bawak my kid je la ya. Anak sy 3 tahun
Support: Yes, Zul. MyKid should be fine, make it great day. Thanks-Sha | |
6d40a94f4c0a3e975713694ead32edc3 | LondonMidland | Customer: what great excuse you coming up with for 5:51pm being delayed tomorrow. Everyday this week! #ridiculous
Support: I understand this is 18 mins late as there was a fault with the train. Apologies for the hold-up Jade.
Customer: 18minutes we were waiting an hour until we left, this is unacceptable You need to provide fencing if the issue is trespassing,we pay enough! | |
c7baba1b6e42ed48efb91a0587626e13 | airtel_care | Customer: Hi please does your 9GB for 3500 work on window phones?
Support: Hello @172745 Yes please.
Customer: hi please unsubscribe me from any caller tune.my number is 08088727339.Thanks.
Support: Hello @172745, the service has been deactivated as requested. Thank you.
Customer: pls activate 3G BB bonus PLan for 1500 with the code *440*161#.my number is https://t.co/7Pc7LZIcdh sent SMS for the offer
Support: Hello, @172745 Please elaborate on your query and kindly state the affected number. Thank you.
Customer: Hi Airtel,please what time does your shop at spar port Harcourt mail (govt house) closes.
Support: Hello, Please note that the showroom opens until 7 PM. Thank you for choosing Airtel. | |
f676429e19c8331b98fd9063537197cc | Delta | Customer:
Support: How may I be of assistance? *PL
Customer: For my flight today. Conf #H762IF can you help change my seat to 13A or another window/aisle
Support: Yes, you are all set in 13-A. We certainly thank you for checking with us. *HRO
Support: Sure, one moment as I take a look. *HRO | |
71baa8723e031177c199758527e30e74 | Uber_Support | Customer: your web account management is super broken. Can’t get my receipts. Keeps telling me to verify number and add cards.
Support: We've been in touch via DM! | |
8675b5271f47158003cf2d27fe848bba | AmazonHelp | Customer: @115821 Have issues with subtitles being out of sync for Prime videos. Specifically Dr Who. Any fix? Is this an issue on my end?
Support: I'm sorry about the subtitle trouble! Have you tried reinstalling the app? Is the timing completely off for the subtitles? ^ME
Customer: @139186 Same issue with This Is Us and French subtitles. R
Watched with a Sony TV app. Impossible to watch like this !!
Support: I am sorry to hear this. Can I ask, have you cleared the app data please?^GA
Customer: How could i clear the app data ? This is a TV, not a laptop or a smartphone...?
Support: So sorry about that; in the case of your Samsung TV, have you checked for any updates to your TV's firmware? ^GS
Customer: And btw I encounter the same issue with my smartphone. So I guess this is not related to the platform or the app, but to the video file and/or subtitle encryption.
Customer: Actually this is a sony TV as mentioned 2 messages before. And yes it is up to date.
Support: We'd like to get the details so we can investigate further. Will you e-mail us an example of the title (season and episode number) a time frame of when the error occurs and include your device name again: https://t.co/hApLpMlfHN ^MG | |
d5e200f7b988ab696b007c0cbad0d3fc | ArbysCares | Customer: of Mount Pleasant, you have proven yourself stingy yet again. Three sauce packets for four sandwiches. Unacceptable.
Customer: This is an ongoing problem with the drive-thru. I even asked for extra sauce today, and still: 3 packets. This is why I usually eat in #mad
Support: Sorry to hear that. Please email us more details about your visit to __email__ & we will address. | |
5f80c2d722bbb5ffc940486bdf579656 | nationalrailenq | Customer: .@nationalrailenq Is there a problem with the enquiries web site? Every search is giving me "Oh no! There's been a problem!"
Support: Hi Colin, seems to be working our end. Have you tried using a different internet browser?
Customer: This page : https://t.co/SXfMrjro8l : search for DHM -> BEB on 04/05/16 leave after 09:30. Fails in Firefox, OK in Chrome.
Support: Thanks, most strange. It's working okay in Firefox our end. Have you tried clearing your internet cache?
Customer: It works fine if I put the actual search URL into the browser : https://t.co/9NJOVqt32f : I'll try clearing the cache.
Customer: OK, so that's worked, although now I've lost the cache for everything else I was doing. There's a fairly major problem ...
Customer: ... with your search back end if clearing the cache fixed a "Oh No!" problem, and it's really annoying.
Customer: So I've saved the URL and am likely to get directly through editing that rather than using the fancy graphical search page.
Customer: Thanks for responding, though, and I hope you get it sorted.
Support: No problem, glad it's now working. I will pass your feedback on.
Customer: You might also pass on that it's *extremely* annoying that they capture Ctrl-W and other keys to prevent common navigation.
Support: Thanks for your feedback Colin.
Customer: No problem, but to let you know, the search page is failing. Again.
Customer: @142000 Happens to me every time I use, for last 2 months. Clearing cache resolves only temporarily. Mac OSX 10.13, Chrome v.62.
Customer: I really don't want to have to clear my cache every time I come back to book journeys. I travel a lot - this is not good.
Customer: @nationalrailenq Forgive me piggybacking on your old chat; this appears to still be a problem, I've had with this website for months. No sign of fixing yet.. | |
9b8a930ef25018b251c89970b473a19a | AmazonHelp | Customer: .@115821 CEO @115851 inducts India MD Amit Agarwal into core team https://t.co/kDUdMIVr4E https://t.co/GJ4hZYYZYW
Customer: @115821 @115851 Received a Fauly mobile EMEI # __credit_card__, Z2132. Without using single day got serviced two times, still unable to get Problem solved from Lenovo I PAID FOR NEW, NOT CHEAP ASSEMBLED SET OR SERVICED SET WHICH WE GET IN LOCAL MARKET.REFUND OR REPLACE #405-0201312-7177957
Customer: @115821 @115851 I hate Amazon .. They not delivery on time .. But I paid for one delivery 1100 RS but they didn't delivere
Support: I'm sorry for the unpleasant experience. Kindly get in touch with us here: https://t.co/vlvfJr4nN9 and we'll assist you accordingly. Please don't provide your order details, as we consider it to be personal information. Our Twitter page is visible to the public. ^AU
Support: My apologies, Vicky. Please reach out to us via: https://t.co/yNWEGdxO5E and we will have this checked. ^KS
Customer: one day delivery u ll post and u guys ask extra 100rs and prime amount 1000 everything paid but not delivered my mob Wat hell | |
86853dda13170bbcc30036496c7e84ec | British_Airways | Customer: thanks for subbing 8768 to some operator we've never heard of, then getting them to turn up 30 minutes late. Cheers.
Support: delayed this is due to the late arrival of the aircraft. ^Natalie 2/2
Customer: you told me at 14:45 today that the operator was changed to Jota Aviation. And now they're late. Original was BA Cityflyer.
Support: I'm sorry your flight was delayed. We can see you're on your way now. We hope you have a nice flight. ^Ashleigh
Customer: I particularly liked the vintage smoke detector in the loo. https://t.co/e1gPuGv7Bq
Customer: @British_Airways Want
Customer: @British_Airways Holy thread resurrection Batman! 😬 | |
c22d94f24df4930fc0c1f591008c3764 | Safaricom_Care | Customer: lead on procedure to shift from prepay to postpay.
Customer: how can one join postpay.
Support: Hi. Please see https://t.co/t0ZDNGpCCP and https://t.co/nvueCTP1k7 for more information.^LA
Customer: hi kindly provide customer care like for kcb mpesa
Support: Hi, you can contact kcb on 0711087000 (chargeable). ^OS
Customer: Thanks.
Support: Welcome. ^CK | |
d4150a19a9769a7c2bbd5281dd1f6e30 | Tesco | Customer: Cool. Banks can delete your Apple Pay cards when you close the account. Tesco didn't do it but Amex has. https://t.co/fo0IUtvOLf
Customer: Tesco aren't good for much when in comes to technology
Support: @234248 Bit harsh! Can I ask why? #Feedback
Customer: I have some feedback. You still haven't fixed the problem with stores not taking Amex Apple Pay ☹️ #Feedback
Support: Apologies Matt, I can now see we've spoken about this before. I'll see if there have been any updates since then - Christie
Customer: Thanks Christie, looking forward to your response.
Support: I do hope that we can get it up and running as soon as possible. TY - Lloyd 3/3
Customer: Any update on this?
Support: Hi Matt, I've had a look into this for you & sadly it appears that this is still something we are looking into and resolving.
Customer: Okay. Thanks for the update.
Support: No worries Matt, take care and enjoy the week ahead. Give me a shout if you need anything else. :) - Rob
Customer: Hey, any updates on this?
Support: Once complete, we'll be looking to implement this in a following release across all stores. I hope this helps, TY Jess 2/2
Customer: Hey any updates on this? Any sort of timeline for a fix? A month, a year?
Support: Hi Matt, there is no timeline I can advise at the present moment sorry. It will be sorted as soon as possible - David
Customer: Hey any new developments on this?
Support: Hi Matt, I am sorry there is no further information regarding this. TY - Joanne
Customer: Hey, any updates on this?
Support: Hi Matt, I am sorry we have no further updates from previous messages. I hope this helps - Dani :)
Customer: any updates on this?
Support: Hi Matt, we're still unable to provide you with an update on this buddy. Sorry for any inconvenience caused. Thanks - Isaac
Customer: Merry Christmas! Any update on this?
Support: They need to add new software to the contactless readers instore. Unfortunately this isn't planned until 2017. TY - Isaac 2/2
Customer: Hey, any more precise timescale for this other than "2017"?
Support: Hi Matt, thanks for getting back to us. We have only been advised 2017. I am sorry that I can't help more. - Paul.
Customer: Hey, any further updates on this?
Support: Hi Matt, the only update we have on this is that it'll be the later part of 2017. Apologies for the delay. - Isaac
Customer: Good Morning 🌞, any further updates on this?
Support: They need to add new software to the contactless readers in store and this isn't planned until later in 2017. - Rocsi 2/2
Customer: Good morning! Any progress on this?
Support: Hi there Matt, no update as of yet I'm afraid. I hope you have a great day. TY - Jess
Customer: Morning! Any more progress on this?
Support: Hi Matt, I am sorry, however they are going to start update our software later this year, however we do not have a date - Allyn
Customer: Hey guys, how is the software update going? Do you have a completion date?
Support: Hi Matt, sorry for the wait. At this moment in time there is no updates on the timescale but we are working on this. Thanks - Lee
Customer: Hey, just a few weeks before the end of the year. Is this still going to be fixed by the end of the year?
Support: Hi Matt, my support team are looking in to this further from their end and will get back to you with a response within the next couple of days. Thank you for your patience. - Peter | |
758824c83c3aebb893c690aa92d3c568 | AskTigogh | Customer: "What's really exciting about Mbirth is the use of mobile tech to gather real time info" -Tigo CEO #MbirthGh https://t.co/mXWyeXDjwq
Customer: #tigo the best network to me.
Support: Thanks for the compliment! Trust you are doing well this afternoon.
Customer: by the grace ofGod am good as tigo network#
Support: Wonderful!
Customer: @60441 about bad service tigo # dissapointed about influencing others to use tigo.Thanks.
Support: May we know the exact challenge you are facing for further assistance.
Customer: in fact the network is very bad these days at Pankrono.
Support: Apologies for the inconvenience this is causing you. Kindly share with us the exact challenge. Is it general network or internet service? | |
1c9c64eb0833de21021bf1eee69d5ede | AskPapaJohns | Customer: hey @116076 if i order pizza online using a debit card do i have to have the card present when the delivery man shows up?
Support: Please contact your local Papa john's to find out what their policy. Thank you!
Customer: . @AskPapaJohns my waitress' ass https://t.co/R1SBVwRZmv
Customer: @240687 @AskPapaJohns @23704
Customer: @AskPapaJohns legendary | |
60b06337ed3f4eb20930c6d23d60c66b | AmazonHelp | Customer: Hy friends don't buy any products form Amazon India because I have one product returned at 6-02-16 but still we not get any refund
Support: automatically to your original payment method. (2/2)^KJ
Customer: seller already received package before 2 month but not get still not get any refund or help form your side
Support: Hi! you may file a claim against the seller in this case. Please reach to us here: https://t.co/vlvfJr4nN9 for more help. ^HK
Customer: I already A2Z claims 2 times on seller in 23-3-16 but not get any result /refund even today I call but not any reason 😡
Support: Hi there! kindly refer to the email sent by our buyer guarantee team. I'm sure they must've sent a correspondence. ^HK
Customer: all process are done but not get response your team I tried and I claim in grahak sursha because already more than 2 months so..
Customer: @AmazonHelp plz muje phone kare muje bahut tweet aata nahi | |
e7ed3f6ef753b3986532593706186434 | GreggsOfficial | Customer: got cravings for a festive bake! Not sure I can wait six months 😔
Customer: Is it time? 👏
Support: https://t.co/0ifO4WkNGR | |
c9c65fe9ffec90931f6817c6c25744c0 | sainsburys | Customer: It been upsetting me for years! Tonight when I went in the coleslaw shelves were almost bare. @sainsburys in question is Ripley Derbyshire
Customer: Please can u see what u can do. I can't be the only one who thinks this @sainsburys ! Thanks for ur attention Phil
Support: Hi Philip, I've logged your feedback with the relevant team. Thanks for bringing this to our attention. Steven
Customer: Hi @sainsburys I msgd u back in May about the coleslaw situation in Ripley Sainsburys! Well since then it's slowly got worse!
Customer: https://t.co/KcH347ZZbs
Customer: here are the shelves tonight! Energy drink shelves are overflowing with choice, just for example!
Customer: sure you know but a brand new lidl opens any time in Ripley. Something has got to change. Cheers Phil
Support: Hi there, I do apologise! What seems to have gotten worse? Robbie
Customer: ...Hi @sainsburys.The selection of coleslaw and the state of the shelves. It seems trivial but I'm serious. Please see previous msgs! Phil
Support: I've passed your comments onto the store to be monitored fully, to get this fixed ASAP. Thanks, Megan.
Customer: thanks Megan 🙂
Support: No worries. Hope you have a nice day. Megan.
Customer: Hi just over a year ago I msg u about the coleslaw situation at Ripley. U where goin to sort it out!
It's been getting worse ever since 😔
Customer: I not making it up! Tonight this is the situation 😳 https://t.co/t4o8Bena5W
Support: I'm sorry about that, Philip! I've logged this with the store's management team. Have a nice day! Marc
Customer: @sainsburys 27th May was the worst the coleslaw section had ever been! (see previous tweets) Until I popped in for pot earlier today! Iv never known anything like it! What can be done about matter?!? Phil https://t.co/vFzA0rP8JW
Customer: Hi what can we do to improve the coleslaw selection in Ripley?!?
Support: Sorry to disappoint Philip. When did you visit the store? Did you speak with a store colleague at the time? Naomi | |
1e54daef1f48efb19a433f8274175552 | HPSupport | Customer: Hp office jet 6600. @HPSupport https://t.co/jn1p81oLfG
Support: It's crucial that we confirm that the printer & computer are communicating prior to troubleshooting software :) ^Christina 2/2
Customer: thank you! I called hp support and the issue was with my server/ router. It's working now.
Customer: @HPSupport Resolve technical queries related to HP Network Router just tab the https://t.co/AxFTaQEuho https://t.co/9E7oTLLAwE | |
b9b0637d0ea5958f74ff19a1f694401a | hulu_support | Customer: is there a way to enable 5.1 sound on @115786 one @XboxSupport
Support: Unfortunately that is not supported at this time, but we'll be sure to express your interest to our devs for the future.
Customer: @467920 Any further news on when Hulu will be provided in 5.1 surround sound for Xbox One? I'm considering cancelling in favor of another service.
Customer: @467920 It's been over a year since this issue was raised, why hasn't 5.1 audio support been enabled yet? Seems silly.
Customer: @hulu_support @467920 When will 5.1 be supported on the Xbox One HULU app?
Support: We'll continue letting our team know you'd like to see this implemented in future updates. If we can help further let us know!
Customer: @467923 Ridiculous not to support 5.1 in 2017!
Customer: @hulu_support Might be an Xbox thing, as Hulu isn’t the only app w/o 5.1 | |
11a28b9cc5cadc78159d0d9244d47205 | hulu_support | Customer: I'd like @115940 to stop trying to make me watch The Mindy Project.
Support: We can't block specific shows from autoplaying currently, we'll let the team know you'd like the option to do so in the future
Customer: @183633 Going to cancel our subscription if we can't stop this auto play madness. Just want to block the dumb stuff it picks.
Support: Sorry, Steve! Autoplay is designed to suggest similar content when you reach the end of a show. We'll share your feedback. | |
e6c69d8c19af0650db7eecca23b724b1 | Safaricom_Care | Customer: please check DM.
Support: We are on it. ^RI
Customer: @Safaricom_Care @119309 Check dm please.
Customer: @119309 Please check DM @Safaricom_Care | |
dfe44fe459e8e24dddb02af36fee3e78 | GloCare | Customer: I am 09052294666, am on twin bash and 1gig,now to get my data balance is problem.Kindly send my giftdata on twinbash to 09052287142
Support: Hello @469054, kindly dial *777# or *127*0# or send INFO to 127 or visit https://t.co/JI1oIB9W08 to check your data balance. TT
Customer: @469054 My data is paused and is on a weekend plan, I want to switch back to my normal data plan . How please?
Customer: @469054 Owk... Just got my answer now😃👍
Support: @469054 Hello,
Kindly call 444 or 08070140444 for assistance on your data.
Thank you
PE | |
d134af94707f65674c617aac2511b1a6 | O2 | Customer: what's wrong with your mast covering EC3V 4AN? Hasn't been working for weeks!! #help
Support: Sorry we're having issues with a mast there. DM us your mobile number or email address, we'll keep you up to date.
Customer: is there any update on this please? It has been weeks since I've been able to use my phone!!
Support: We're sorry for the ongoing issue there Emma :( We're doing all we can to fix this & will let you know when we have any news
Customer: is there any time frame for when it will be sorted? Would it be worth getting a SIM on another network?
Support: There isn't unfortunately Emma :( Sorry we understand it must be inconvenient.
Customer: this is getting ridiculous now.I've just spent ages on the phone to 202 and basically there's no way of knowing when it will be sorted
Support: Hi Emma, we're sorry to hear this :( Our engineers are working as quickly as they can. Did you download TU Go?
Customer: yes and it is completely useless- just flashes up that I have missed a call! What is the compensation procedure?
Support: Not good, you can change the TU Go settings so that you don't get notifications (on the App), this should help.
Customer: nope doesn't work. What is the compensation procedure please?
Support: We understand this is less than ideal Emma. As we're unable to guarantee a fault free signal we wouldn't compensate for this.
Customer: ok how can I cancel my contract? Thanks
Support: This isn't what we like to hear :( Rest assured, we're working hard on this. There may be a fee if you're still in contract.
Customer: any chance of an update on this please?
Customer: could you let me know what progress has been made on this please? Thanks.
Support: No updates right now, but we have our best guys on it. Keep track of this with the My Network app: https://t.co/E4ee5dGCLE
Customer: are you able to advise what the issue is please?
Support: We don't have access to that information Emma, sorry :( Rest assured, we're working as quickly as we can to get things sorted.
Customer: is there anyone who does have access to that info? 202 don't know, live chat don't know, staff in the o2 shop don't know?
Support: We wouldn't be able to access that information Emma, it's for internal use only. We can understand this may not be ideal.
Customer: thanks -I appreciate you can't access the info but please can you tell me who can? Two months is a long time to be without a phone....
Support: Due to the nature of the work, we'd be unable to advise on this unfortunately. Don't worry, we'll get it fixed ASAP Emma.
Customer: asap? That's not a very useful timeframe! This week? Month? Year? Sorry-not trying to be difficult but it has been two months now..
Customer: any update? Thanks
Support: We're still working to fix the issue Emma, we thank you for your patience while we get this sorted.
Customer: is there any update on this please?
Support: Sorry we haven't, we can assure you we're working to fix it as a high priority. Thank you for your patience.
Customer: sorry but it has been over three months now so I don't believe it is a priority at all let alone a high priority!! What is the issue?
Support: We have no further update. As soon as we do, we'll let you know.
Customer: what's the issue?
Support: We're unable to share any details with you.
Customer: ummm ok..... What do you suggest I do? Pay £200 to change to another provider or wait endlessly for you to sort it?
Customer: please could someone get back to me on this? Thanks
Support: Can you please drop us a DM https://t.co/Xe5i4kfJ97
Customer: I haven't had a response to my email and it's been more than 24 hours......
Support: We're sorry for the delay Emma, we'll respond as soon as we can! Thanks for your patience.
Customer: hi! Any progress on getting some signal in ec3v 4an? Been over four months now since my phone has worked.
Support: We're sorry for the ongoing issue in the area Emma :( We appreciate it's inconvenient.
Customer: yes it is extremely inconvenient! So has there been any progress in fixing the issue? After all it was a high priority a month ago...
Support: We can assure you, we're doing everything possible to get service restored as quickly as possible.
Customer: is that a yes or a no?
Support: Sorry Emma, we're unable to advise you of any specifics. However, we are working to restore service as quickly as possible.
Customer: another month has now passed. I haven't heard anything further and my phone is still not working. Has there been any progress your end?
Support: We can appreciate your frustration Emma. We're working hard to get everything back to normal for you.
Customer: that doesn't actually make sense as an answer to my question.
Support: We're working to get the issue sorted. We don't have specific info but rest assured, we'll have things back to normal ASAP.
Customer: normal?? Normal is for there to be no signal!!!
Support: Rest assured Emma, we're doing everything we can to get it sorted for you.
Customer: that is not good enough after six months I'm afraid
Customer: any update on this?
Support: Not as of yet Emma, we'll keep you updated though.
Customer: can you please advise if there is any update? If not unfortunately I will have to refer to the ombudsman under the services act of 1982
Support: Hi Emma, unfortunately there's no update at the moment.
Customer: hi there, me again! Just wondering if (seven months down the line) there is any update on this issue? Thanks.
Support: Hi Emma, we are sorry that this is still ongoing, unfortunately we don't have any further updates.
Customer: Is there any update on this please? It is coming up to a year now......
Support: We don't have any info on this currently Emma 😞
Customer: What do you suggest I do?
Support: If you're able to get to an area of signal for a moment try TU Go, this can help with calls and texts: https://t.co/QQdj0IRkYh
Customer: Are you kidding? Every time I want to use my phone I have to "get to an area of signal"????? When are you going to refund me?
Support: As we don't offer a fault free service, this isn't something we'd compensate for.
Customer: I appreciate your can't offer a fault free service (nobody is perfect after all) but I was under the impression you offered A service?!
Support: We're always investing in the improvement of our network Emma.
Customer: That doesn't answer the question🤔 do you offer a service or not?
Support: We've checked again and we're aware of a recent issue in this area. We're working to get this restored ASAP.
Customer: Recent 😂😂
that still doesn't answer my question.
Support: We'll get you back up and running as soon as we can Emma.
Customer: Ok great. In the meantime please could you answer my question? Not sure what I am paying for if you can't provide a service.
Support: We wouldn't be able to offer any compensation for this as we can't guarantee a fault free service.
Customer: Wow deja vu from an hour ago. What do you offer compensation for?
Support: We appreciate this is less than ideal Emma and we're sorry for any inconvenience caused.
Customer: Ok. Please can you answer my question?
Support: As advised previously, this isn't something we'd offer compensation for in this case.
Customer: Just to repeat my question: what do you offer compensation for?
Support: Compensation is down to the advisors discretion.
Customer: Can you give me an example of something you'd offer compensation for? Who are the advisors?
Support: We'd be unable to provide those specifics Emma, sorry.
Customer: Is there any update on the broken mast please?
Support: Hi Emma, are you referring to the same postcode you told us about in April?
Customer: It was May 2016 when I first asked - it's ec3v 4an. Thanks.
Support: We're not aware of any known issues in that area Emma. What issues are you having exactly? DM us. https://t.co/Xe5i4kfJ97 | |
258cde9faa22da3e79655f1ea4d79452 | AskRobinhood | Customer: please allow shares to short
Support: Hey Cameron! We hope to offer short selling in the future and will let you know if we have any updates to share. 🙂
Customer: Hi this is a year later. Do you have short selling yet
Support: Hey Cameron! There is no ETA for when that will be available. | |
f6ed9ed10eaf1f4d95868477cdb631a7 | AmazonHelp | Customer: See what upcoming launch Amit Agrawal,country head of Amazon India,is excited about https://t.co/Ujb0A0uWVu https://t.co/dhwNtCkNVi
Customer: I've been such a loyal customer and have ordered products worth more than 50k n now dey do dis to me. Amazon clearly can't handle d pressure
Customer: Amazon the pathetic quality product seller in India
Support: want you to experience. Write to us here: https://t.co/GIJyeYqKE0 & we'll help you with the available options. 2/2 ^MJ
Support: I'm sorry about the canceled orders, I can imagine this may be extremely inconvenient to you. That's definitely not we 1/2 ^MJ
Support: the manufacturer as the product has a warranty and the the manufacturer needs to honor it. (2/2)^HS
Customer: I won't write or talk anymore to you guys. It's a waste of time. Valued customers my foot. No more orders from us.
Customer: Amazon you are such a letdown. This is major level disorganization and lack of leadership. It's a shame. #shameonamazon
Customer: Pls go check it. You guys are lying to the customers. #shameonamazon #shameonamazon
Customer: Doesn't solve any propose.i still don't get products.
Customer: I will be filing a complaint in the consumer court after Diwali. Hopefully that will be better use of my time. #shameonamazon
Customer: Your executive finally told us that the courier guys didn't deliver as there weren't many orders from my area. Seriously. It's on record
Customer: what is the use of Amazon? If I need to contact manufacturer. Amazon are responsible for any misconduct of manufacturer
Support: Apologies, please fill in your details through the link provided earlier, we will contact you and assist with your concern. ^AH
Support: Hey, i understand your concern. Amazon does not manufacture or produce any goods. Amazon is a marketplace for sellers [1/2]
Customer: @561970 Amazon is a online shop to suck costomers hard earned money. Indian compabies are better
Support: Hey! I'm unable to comprehend your concern. Could you please elaborate so that we can assist you accordingly? ^RW
Customer: Bought a laptop online from amazon. Didnt like the product after receiving. Amazon say cant change, but shops do. Why not Amazon ?
Customer: @561969 You robots, u will never understand your customers concern.
Customer: Amazon can never parallel with the real physical stores in terms of connect with customers. Only indian companies can understand emotions
Customer: @AmazonHelp Yes. For last 21 days we are writing to them about our misplaced iphone but no solution. Just formal sweet replies. Cheats |
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