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the customer support is pathetic . | 0 | negative |
this product is absolutely not ready for release . | 0 | negative |
i am an it professional and have used norton for years , but this product is a complete and utter dud . | 0 | negative |
it 's a rip off if one buys norton internet security and antivirus . | 0 | negative |
nothing spectacular is done by internet security or by antivirus software . | 0 | negative |
even though i have the parental controls off it constantly starts updating them then freezes my computer . | 0 | negative |
now in october , 2004 , the firewall said i couldn 't ok anymore software to use the internet because its full . | 0 | negative |
im at full capacity ! . ! . ! . ! . i called syman tic and they said they don 't know why but i should get tech 's support at $ 35/hr to help ! . ! . i did call them and was on hold for 55 minutes until i hung up ! . | 0 | negative |
so , don 't buy this or upgrade . | 0 | negative |
if you currently own the 2003 version , and are looking to upgrade to the 2004 version , don 't . | 0 | negative |
if you are new to the market and looking to buy a symantec software product , save yourself some money and buy the 2003 version . | 0 | negative |
from day one , we 've had hangups , crashes , glitches , continual reboots , long shutdowns due to `` cc app . exe `` program running which is a norton program . | 0 | negative |
we constantly got `` windows virtual memory low `` error messages popping up foll wed by ridiculous slowdowns and/or crashes . | 0 | negative |
norton online support does not even acknowledge this problem nor does the computer company that preloaded it on our new computer . | 0 | negative |
norton support is completely pathetic . | 0 | negative |
do not buy any home version of norton anything . | 0 | negative |
our norton internet/av 2004 was terrible right from the get go , so i 'd think that if steelworks is ok now , it should remain ok . | 0 | negative |
just the home version of norton internet/av has too many glitches and problems to even remotely bother with . | 0 | negative |
i am an advanced computer user , so i can not even imagine how a new or novice user would ever get this terrible program to work ! . | 0 | negative |
like most of their solutions ( which first blame other applications for errors ) , the tech persons line was that this was probably a microsoft error - it was not . | 0 | negative |
it was a symantec error . | 0 | negative |
after a recent update , i can no longer open more then 1 browser window . | 0 | negative |
i 've searched the program and their online tech support ( worthless ) and have found no solutions . | 0 | negative |
this is definitely one of those products , especially as the company is leaning more towards making a profit . | 0 | negative |
i give it 4-stars only because the installation process - or rather problems that may surface during the installation process - can be frustrating to the average computer user . | 0 | negative |
if you experience problems with installation , you can visit symantec 's website , click the support tab , click the 'home or home office support ' and there is an automated support assistant that can scan the norton program files on your computer and it will tell you what is not working right and how to fix it . | 0 | negative |
can 't get easier than that ! . | 0 | negative |
i already knew something was wrong , because much of the spam i 've seen in the past six months was from resellers of norton products . | 0 | negative |
i read many reviews on norton i . s . 2004 from a variety of sources ( cnet , amazon , message boards ) and came to the conclusion that nis 04 was a terrible product and not worth the update . | 0 | negative |
booting up my computer took forever ! . ! . ! . | 0 | negative |
then , my ad/pop-up blocking was completely gone . | 0 | negative |
my file log was not responding and the program was not blocking any cookies or unauthorized sites . | 0 | negative |
again , every review written about the tech line is true . . . after waiting close to 45 minutes i finally spoke to a rep . | 0 | negative |
after telling the rep and his tech supervisor the problem the only answer was to uninstall the program ( which i had already done ) . . . | 0 | negative |
i did it and it was worse the second time around . . . unbelievable . | 0 | negative |
basically , i ate the cost of the renewal and ate the cost of the tech help . | 0 | negative |
unfortunately , it does not give you the option of installing ( or installing ) them individually . | 0 | negative |
you can `` disable `` some of the individual components , but don 't be fooled -- they 're still there and running . | 0 | negative |
although i disabled norton antispam , it is still there . | 0 | negative |
next , the big reason not to buy any norton product : if there 's a problem with it , norton charges $ 30 to even tell them about it . | 0 | negative |
sure they say if it 's their fault you won 't get charged , but they are the ones who get to decide whether it 's their fault . | 0 | negative |
the problems i had installing norton extended way beyond what symantec should reasonably expect the public to deal with . | 0 | negative |
when i purchase software , i never want to have to spend hours looking up solutions to my install problems -- in particular solutions that involve manually setting driver preferences or editing the registry ! . | 0 | negative |
their site offers no live help at all . | 0 | negative |
i tried to call norton , and the only numbers they list on their sites are either for non-tech customer service ( tried this one and hung up after 75 minute of muzak ) or they have a $ 30 tech-support number . | 0 | negative |
who wants to pay $ 30 to discuss a defect in a product that just cost $ 95 ? . ( i also bought the back-up cd ) . | 0 | negative |
i finally got a free support number for norton through my usp support staff , but waited an hour or more for a voice . | 0 | negative |
they said they would refund all the money , but a month later , they tell me now the back-up disc is not refundable as its cost is purely handling and shipping - $ 15 to `` handle `` and ship a cd ? . -- and they have been indignant and combative on the phone and in emails . | 0 | negative |
this is a terrible company with a bad product and awful support . | 0 | negative |
after 10 years , i now downloaded mccaffee 's product after calling their support . . . . they answered quickly , and for free , and were very helpful . | 0 | negative |
no problems now , just a sickly disappointment in the way norton has abandoned their customers . | 0 | negative |
i see many other reviews that say the same . . . . stay away from norton , they don 't deserve you , or anyone ! . | 0 | negative |
i 've always liked symantec products , except for this version 2004 . | 0 | negative |
if you are already using a previous version of nortron security and uni stalled it to install the new version , you will still have all kind of problems in installing the new version on your system ! . | 0 | negative |
to install that version you have to uninstall from the window registery anything called symantec or nortron , . . . also from the common files in the program folder the symantec folder has to be deleted . | 0 | negative |
if you have no previous version of nortron security on your system , or nortron antivirus , the installation will go fine , otherwise dig in and in to do a major registery clean up ! . the old programs will leave a trace that will mess up the new installation , even if you uninstalled the old programs perfectly . | 0 | negative |
what disappoints me the most that a software like that is not cheap gets zero support form symantec , if you want support , they 'll charge you a fee ! . | 0 | negative |
i am giving a zero star to symantec for this version ! . | 0 | negative |
the only way my pc internet works is if i open the firewall program configuration and manually refresh it . | 0 | negative |
symantec should give us all a refund and apology ! . | 0 | negative |
i will never buy their product again at this rate , and neither should you . | 0 | negative |
however , symantec has taken a significant turn for the worse with this release . | 0 | negative |
however , i am very disappointed with this product and with symantec . | 0 | negative |
it feels like i 'm back to the days of 56k dial-up internet service , even though i 'm running a dell 2ghz pentium 4 with 256mb memory and have had excellent broadband service for the past year . | 0 | negative |
i tried disabling the various components provided with this product , paring it all the way back to anti-virus only service . . . and saw no improvement . | 0 | negative |
however , i suspect that many people are having a bad experience -- do not purchase this product . | 0 | negative |
this program would not let me send outlook email or listen to audible sample books online . | 0 | negative |
buy this if you like mental challenges or trying how to pick locks . | 0 | negative |
i had much of the same problems that everyone else has listed ( mainly the slow processor ) , and then i couldn 't get the damn thing off my computer completely ! . | 0 | negative |
it locked during install and i had to reformat the drive and start from scratch ( greer ! . ) | 0 | negative |
is it necessary to scan my ms money database when i close the program ? . | 0 | negative |
i have a modern pc with lots of speed and memory , but this firewall just brought it to a halt . | 0 | negative |
start up , log off , log on . . . everything became very slow . | 0 | negative |
multiple users on one machine never seemed to behave like you 'd expect . | 0 | negative |
while i was trying to play half life 2 it started popping up with `` alerts `` every twenty seconds ( literally ) , warning me my antivirus protection was off . | 0 | negative |
but it wouldn 't let me turn the av protection back on and it wouldn 't stop with the alerts . | 0 | negative |
i tried it again this morning and it said i didn 't have the required `` permissions `` and lacked proper administrator status . | 0 | negative |
this time , it started the installation process , then i left for work . i think it will work . i hope it will work . | 0 | negative |
i simply hate symantec . i swear , if i could have physically ripped that software out of my computer with my bare , bleeding hands , i would have . | 0 | negative |
im a more happier person after discovering the i/p button ! . | 1 | positive |
it practically plays almost everything you give it . | 1 | positive |
for the price it is a well spent investment ! . | 1 | positive |
this is by far the nicest one , in so many ways . | 1 | positive |
its fast-forward and rewind work much more smoothly and consistently than those of other models i 've had . | 1 | positive |
it plays alternate video formats ( cads , svcds , cods ) very well . | 1 | positive |
and amazon . com has it for such a great price -- how can you go wrong ? . | 1 | positive |
what got me to buy was the reviewer that said it would play dvd-rs fill of files ( e . , mp3s ) . | 1 | positive |
it sure does ! . | 1 | positive |
that 's a rare and valuable feature . | 1 | positive |
update : the finish is more `` mirror `` than silver -- and i like it ! . | 1 | positive |
player works and looks great - if you can get the dvd 's to play . | 1 | positive |
for the first few weeks , this player was everything i expected it to be , an affordable multi-format dvd player with a stylish slim case as advertised . | 1 | positive |
i bought this apex 2600 dvd player for myself at christmas because it got good reviews as a good value for the money on a variety of different sites . | 1 | positive |
i took it to my father 's house to play a tom jones concert dvd and he loved the player so much i gave it to him . | 1 | positive |
have used it frequently and have had no problems . | 1 | positive |
i liked this one enough to buy another . | 1 | positive |
my dad also has an apex tv and it was another great value for the money . | 1 | positive |
great quality picture and features . | 1 | positive |
it looks great - and is loaded with features . | 1 | positive |
the apex 2600 has been a steady performer for me . | 1 | positive |
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