inputs
dict
prediction
list
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
{ "text": "Can I use my card wherever I want?" }
[ { "label": "NEGATIVE", "score": 0.9970095157623291 }, { "label": "POSITIVE", "score": 0.002990524983033538 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
{ "text": "Why can't I make multiple payments with my virtual card?" }
[ { "label": "NEGATIVE", "score": 0.9983504414558411 }, { "label": "POSITIVE", "score": 0.0016495963791385293 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 72 }
Default
null
null
{ "text": "Can I change my PIN if I want to?" }
[ { "label": "NEGATIVE", "score": 0.9992101192474365 }, { "label": "POSITIVE", "score": 0.0007899132906459272 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
{ "text": "Can you please reactivate my card?" }
[ { "label": "NEGATIVE", "score": 0.9504100680351257 }, { "label": "POSITIVE", "score": 0.04958992823958397 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
{ "text": "Can I change from AUD to GBP?" }
[ { "label": "NEGATIVE", "score": 0.9981979727745056 }, { "label": "POSITIVE", "score": 0.0018020198913291097 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
{ "text": "Why did the funds for one of my purchase come back to my account?" }
[ { "label": "NEGATIVE", "score": 0.9995194673538208 }, { "label": "POSITIVE", "score": 0.0004804756899829954 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
{ "text": "When will the money show in my account?" }
[ { "label": "NEGATIVE", "score": 0.9993150234222412 }, { "label": "POSITIVE", "score": 0.0006849489873275161 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
{ "text": "I see a $1 charge in a transaction." }
[ { "label": "NEGATIVE", "score": 0.9917217493057251 }, { "label": "POSITIVE", "score": 0.00827824603766203 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
{ "text": "How long is the wait for a money transfer to show up?" }
[ { "label": "NEGATIVE", "score": 0.9993983507156372 }, { "label": "POSITIVE", "score": 0.0006016415427438915 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
{ "text": "How do I authenticate my top-up?" }
[ { "label": "NEGATIVE", "score": 0.9983814358711243 }, { "label": "POSITIVE", "score": 0.001618543523363769 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
{ "text": "There is a direct debit set up that I didn't create." }
[ { "label": "NEGATIVE", "score": 0.9948563575744629 }, { "label": "POSITIVE", "score": 0.005143693648278713 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
{ "text": "The refund isn't appearing in my account" }
[ { "label": "NEGATIVE", "score": 0.99933922290802 }, { "label": "POSITIVE", "score": 0.0006607884424738586 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
{ "text": "What do I do to activate?" }
[ { "label": "NEGATIVE", "score": 0.9366425275802612 }, { "label": "POSITIVE", "score": 0.06335750222206116 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
{ "text": "I want to find out what happened to my new card?" }
[ { "label": "NEGATIVE", "score": 0.9995154142379761 }, { "label": "POSITIVE", "score": 0.0004846151277888566 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
{ "text": "How long will the transfer take?" }
[ { "label": "NEGATIVE", "score": 0.9980816841125488 }, { "label": "POSITIVE", "score": 0.0019183189142495394 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
{ "text": "Will I see the transfer in my account within the week?" }
[ { "label": "NEGATIVE", "score": 0.9941280484199524 }, { "label": "POSITIVE", "score": 0.005871926434338093 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
{ "text": "i want to get my salary deposited as pesos?" }
[ { "label": "NEGATIVE", "score": 0.9994726181030273 }, { "label": "POSITIVE", "score": 0.0005273150163702667 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
{ "text": "What are the limits to where my card will be accepted?" }
[ { "label": "NEGATIVE", "score": 0.9973793029785156 }, { "label": "POSITIVE", "score": 0.002620684215798974 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
{ "text": "Why can't I complete my transfer?" }
[ { "label": "NEGATIVE", "score": 0.9992067813873291 }, { "label": "POSITIVE", "score": 0.0007931833970360458 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
{ "text": "Why didn't my transfer to a beneficiary happen?" }
[ { "label": "NEGATIVE", "score": 0.9956346750259399 }, { "label": "POSITIVE", "score": 0.004365282133221626 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
{ "text": "Why am I missing my refund" }
[ { "label": "NEGATIVE", "score": 0.99964839220047 }, { "label": "POSITIVE", "score": 0.000351607654010877 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
{ "text": "The app is showing mt withdrawals that aren't mine." }
[ { "label": "NEGATIVE", "score": 0.9962433576583862 }, { "label": "POSITIVE", "score": 0.0037566341925412416 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
{ "text": "What if I don't verify my identity?" }
[ { "label": "NEGATIVE", "score": 0.9997109770774841 }, { "label": "POSITIVE", "score": 0.00028903878410346806 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
{ "text": "My card hasn't arrived yet. What do I do?" }
[ { "label": "NEGATIVE", "score": 0.9980507493019104 }, { "label": "POSITIVE", "score": 0.001949250465258956 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
{ "text": "Do you give out Visa or Mastercards?" }
[ { "label": "NEGATIVE", "score": 0.9720878005027771 }, { "label": "POSITIVE", "score": 0.02791217714548111 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
{ "text": "Is my credit card supported for top-ups?" }
[ { "label": "NEGATIVE", "score": 0.9957512617111206 }, { "label": "POSITIVE", "score": 0.00424877367913723 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
{ "text": "How do I get my cash withdrawal to show?" }
[ { "label": "NEGATIVE", "score": 0.9994122385978699 }, { "label": "POSITIVE", "score": 0.0005877886433154345 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
{ "text": "Why did my card payment not work?" }
[ { "label": "NEGATIVE", "score": 0.9995694756507874 }, { "label": "POSITIVE", "score": 0.0004305128240957856 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
{ "text": "Hi. A couple hours ago I make a transfer from my UK bank account, but it hasn't shown up. Please, would you see what the delay is?" }
[ { "label": "NEGATIVE", "score": 0.9990347027778625 }, { "label": "POSITIVE", "score": 0.0009653260349296033 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
{ "text": "I made a card payment by my card but it failed. Please let me know when the payment will get completed as its still pending." }
[ { "label": "NEGATIVE", "score": 0.9981650710105896 }, { "label": "POSITIVE", "score": 0.001834955532103777 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
{ "text": "I need to cancel a purchase that I made the other day." }
[ { "label": "NEGATIVE", "score": 0.9996718168258667 }, { "label": "POSITIVE", "score": 0.0003281869285274297 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
{ "text": "Why is there an extra charge of 1 dollar on my statement?" }
[ { "label": "NEGATIVE", "score": 0.9987528920173645 }, { "label": "POSITIVE", "score": 0.0012471213703975081 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
{ "text": "Hello, what is a virtual card and how do I get one?" }
[ { "label": "NEGATIVE", "score": 0.992961049079895 }, { "label": "POSITIVE", "score": 0.007038983516395092 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
{ "text": "I have made 5 attempts to make a very standard survey, yet I can't get it to work. What is the problem? Is there an issue related to your system?" }
[ { "label": "NEGATIVE", "score": 0.9996567368507385 }, { "label": "POSITIVE", "score": 0.00034324158332310617 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
{ "text": "How long will an urgent transfer from China take?" }
[ { "label": "NEGATIVE", "score": 0.9970600008964539 }, { "label": "POSITIVE", "score": 0.0029400193598121405 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
{ "text": "I want to close my account. The service you provide is unsatisfactory to me." }
[ { "label": "NEGATIVE", "score": 0.9996720552444458 }, { "label": "POSITIVE", "score": 0.0003279132943134755 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
{ "text": "Why did the top-up fail?" }
[ { "label": "NEGATIVE", "score": 0.9997453689575195 }, { "label": "POSITIVE", "score": 0.0002546832838561386 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
{ "text": "I'm really concerned because I only made one transaction, but it's appearing multiple times." }
[ { "label": "NEGATIVE", "score": 0.982016921043396 }, { "label": "POSITIVE", "score": 0.017983032390475273 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
{ "text": "I want to close my account now." }
[ { "label": "NEGATIVE", "score": 0.9996132254600525 }, { "label": "POSITIVE", "score": 0.000386824511224404 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
{ "text": "Will you accept my credit card?" }
[ { "label": "NEGATIVE", "score": 0.9520438313484192 }, { "label": "POSITIVE", "score": 0.047956135123968124 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
{ "text": "I withdrew money from an ATM today, and now my account is showing a different amount than what I withdrew. I checked the amount the ATM gave me, and it looks like it gave me the wrong amount of money. What is the best thin for me to do to get this fixed?" }
[ { "label": "NEGATIVE", "score": 0.9985507130622864 }, { "label": "POSITIVE", "score": 0.0014493075432255864 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
{ "text": "My transfer failed when I tried." }
[ { "label": "NEGATIVE", "score": 0.9997493028640747 }, { "label": "POSITIVE", "score": 0.0002506994060240686 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
{ "text": "What if my top up didn't work?" }
[ { "label": "NEGATIVE", "score": 0.9996049404144287 }, { "label": "POSITIVE", "score": 0.00039504250162281096 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
{ "text": "I just checked my account on the App and there is a payment on there that I did not make." }
[ { "label": "NEGATIVE", "score": 0.9981111288070679 }, { "label": "POSITIVE", "score": 0.001888892613351345 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
{ "text": "I couldn't complete card activation." }
[ { "label": "NEGATIVE", "score": 0.9995752573013306 }, { "label": "POSITIVE", "score": 0.00042473257053643465 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
{ "text": "Can I top up?" }
[ { "label": "NEGATIVE", "score": 0.0043803327716887 }, { "label": "POSITIVE", "score": 0.9956197142601013 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
{ "text": "I'm currently not in possession of my phone, is it still possible to go about things normally without access to the app?" }
[ { "label": "NEGATIVE", "score": 0.9996705055236816 }, { "label": "POSITIVE", "score": 0.00032954051857814193 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
{ "text": "I am waiting on this refund, hurry up." }
[ { "label": "NEGATIVE", "score": 0.9990696310997009 }, { "label": "POSITIVE", "score": 0.0009303523111157119 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
{ "text": "I lost my phone! Will my card still work?" }
[ { "label": "NEGATIVE", "score": 0.9997269511222839 }, { "label": "POSITIVE", "score": 0.00027301348745822906 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
{ "text": "What are these fees i am paying?" }
[ { "label": "NEGATIVE", "score": 0.9972299337387085 }, { "label": "POSITIVE", "score": 0.0027700227219611406 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
{ "text": "Is there a reason that my top-up is still pending?" }
[ { "label": "NEGATIVE", "score": 0.9991417527198792 }, { "label": "POSITIVE", "score": 0.0008582070586271584 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
{ "text": "I've been waiting a while for my card, is there a way to know when it will arrive?" }
[ { "label": "NEGATIVE", "score": 0.9991405010223389 }, { "label": "POSITIVE", "score": 0.000859470630530268 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
{ "text": "In a recent withdrawal I received less cash than I expected to receive. Did someone make an error with the exchange rate?" }
[ { "label": "NEGATIVE", "score": 0.9995262622833252 }, { "label": "POSITIVE", "score": 0.00047373122652061284 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
{ "text": "If I were to use a European bank card for a top up, will I incur a charge?" }
[ { "label": "NEGATIVE", "score": 0.9991294741630554 }, { "label": "POSITIVE", "score": 0.0008705637883394957 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
{ "text": "Can I add money to my card automatically during a trip?" }
[ { "label": "NEGATIVE", "score": 0.9978334903717041 }, { "label": "POSITIVE", "score": 0.00216652755625546 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
{ "text": "I would like to activate my card." }
[ { "label": "NEGATIVE", "score": 0.02105572819709778 }, { "label": "POSITIVE", "score": 0.9789443016052246 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
{ "text": "Why is there extra cash in my account?" }
[ { "label": "NEGATIVE", "score": 0.9989379048347473 }, { "label": "POSITIVE", "score": 0.001062113675288856 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
{ "text": "The ATM didn't give me enough money." }
[ { "label": "NEGATIVE", "score": 0.9995326399803162 }, { "label": "POSITIVE", "score": 0.00046737806405872107 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
{ "text": "i cannot find my card PIN" }
[ { "label": "NEGATIVE", "score": 0.999346137046814 }, { "label": "POSITIVE", "score": 0.0006538120796903968 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
{ "text": "My PIN is locked, how do I unlock it?" }
[ { "label": "NEGATIVE", "score": 0.995385468006134 }, { "label": "POSITIVE", "score": 0.0046145012602210045 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
{ "text": "Someone stole my wallet with my card in it while vacationing in Spain. I really need my card blocked and a new one ordered." }
[ { "label": "NEGATIVE", "score": 0.999287486076355 }, { "label": "POSITIVE", "score": 0.0007124944240786135 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
{ "text": "How much do I need to pay for a transfer?" }
[ { "label": "NEGATIVE", "score": 0.9991581439971924 }, { "label": "POSITIVE", "score": 0.0008418511715717614 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
{ "text": "How do I activate my card, so that I can start using it?" }
[ { "label": "NEGATIVE", "score": 0.9983847737312317 }, { "label": "POSITIVE", "score": 0.0016152603784576058 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
{ "text": "My card was rejected" }
[ { "label": "NEGATIVE", "score": 0.9988486766815186 }, { "label": "POSITIVE", "score": 0.0011513663921505213 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
{ "text": "is there a limit for top up?" }
[ { "label": "NEGATIVE", "score": 0.9877662658691406 }, { "label": "POSITIVE", "score": 0.0122336745262146 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
{ "text": "How do I get extra physical cards?" }
[ { "label": "NEGATIVE", "score": 0.9985151290893555 }, { "label": "POSITIVE", "score": 0.0014849179424345493 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
{ "text": "The rate of exchange for my cash withdrawal is wrong." }
[ { "label": "NEGATIVE", "score": 0.9996907114982605 }, { "label": "POSITIVE", "score": 0.00030928905471228063 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
{ "text": "My card won't work at all for anything." }
[ { "label": "NEGATIVE", "score": 0.999619722366333 }, { "label": "POSITIVE", "score": 0.00038025729008950293 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
{ "text": "Hello, I recently ordered an item and I need help with cancelling and processing a refund as soon as possible. It's very important that I get my refund quickly." }
[ { "label": "NEGATIVE", "score": 0.4576832354068756 }, { "label": "POSITIVE", "score": 0.5423167943954468 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
{ "text": "When will the cash that I put in the ATM be cleared from pending status?" }
[ { "label": "NEGATIVE", "score": 0.9993780851364136 }, { "label": "POSITIVE", "score": 0.0006219465867616236 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
{ "text": "How can I find an ATM that accepts this card?" }
[ { "label": "NEGATIVE", "score": 0.9986194372177124 }, { "label": "POSITIVE", "score": 0.0013804874615743756 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
{ "text": "My plans may change so I may need to change from GBP to AUD." }
[ { "label": "NEGATIVE", "score": 0.9990279078483582 }, { "label": "POSITIVE", "score": 0.0009721106616780162 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
{ "text": "I have gone through my statements and noticed there is a large payment that I did not make. Can i still dispute the payment? its been a while" }
[ { "label": "NEGATIVE", "score": 0.9904707074165344 }, { "label": "POSITIVE", "score": 0.009529308415949345 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
{ "text": "Why am I getting a fee on a card payment?" }
[ { "label": "NEGATIVE", "score": 0.9983451962471008 }, { "label": "POSITIVE", "score": 0.0016548204002901912 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
{ "text": "I just transferred some money. Why was I charged a fee?" }
[ { "label": "NEGATIVE", "score": 0.9992404580116272 }, { "label": "POSITIVE", "score": 0.0007595487986691296 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
{ "text": "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined?" }
[ { "label": "NEGATIVE", "score": 0.9983132481575012 }, { "label": "POSITIVE", "score": 0.001686684088781476 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
{ "text": "Transaction refund missing from my statement." }
[ { "label": "NEGATIVE", "score": 0.995598316192627 }, { "label": "POSITIVE", "score": 0.004401734098792076 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
{ "text": "My address is incorrect on my file." }
[ { "label": "NEGATIVE", "score": 0.9997010231018066 }, { "label": "POSITIVE", "score": 0.00029896365595050156 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
{ "text": "My money disappeared! Please help??" }
[ { "label": "NEGATIVE", "score": 0.9990777373313904 }, { "label": "POSITIVE", "score": 0.0009222940425388515 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
{ "text": "Why has my top-up been denied?" }
[ { "label": "NEGATIVE", "score": 0.9955037236213684 }, { "label": "POSITIVE", "score": 0.004496309440582991 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
{ "text": "Can I use my social security card as a form of identity?" }
[ { "label": "NEGATIVE", "score": 0.9991874694824219 }, { "label": "POSITIVE", "score": 0.0008125512977130711 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
{ "text": "daughter needs card, how do i add her" }
[ { "label": "NEGATIVE", "score": 0.9650596976280212 }, { "label": "POSITIVE", "score": 0.034940287470817566 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
{ "text": "The exchange rate was incorrect for an item I bought." }
[ { "label": "NEGATIVE", "score": 0.9995654225349426 }, { "label": "POSITIVE", "score": 0.0004345932975411415 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
{ "text": "My card has been lost! help!" }
[ { "label": "NEGATIVE", "score": 0.9987111687660217 }, { "label": "POSITIVE", "score": 0.001288821455091238 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
{ "text": "I have a question about ATM transactions. Can I take money out of an ATM when I'm traveling abroad? And, can I get the money in my home currancy?" }
[ { "label": "NEGATIVE", "score": 0.9978286027908325 }, { "label": "POSITIVE", "score": 0.0021713669411838055 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
{ "text": "The amount of cash I received was not the full amount" }
[ { "label": "NEGATIVE", "score": 0.9996103644371033 }, { "label": "POSITIVE", "score": 0.00038966257125139236 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
{ "text": "I need immediate assistance in canceling a transfer which was a mistake. Please help me quickly so this does not go through." }
[ { "label": "NEGATIVE", "score": 0.9996554851531982 }, { "label": "POSITIVE", "score": 0.0003445068432483822 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
{ "text": "My card don't work." }
[ { "label": "NEGATIVE", "score": 0.9997857809066772 }, { "label": "POSITIVE", "score": 0.00021421095880214125 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
{ "text": "Can you make exchanges using the EUR?" }
[ { "label": "NEGATIVE", "score": 0.996042013168335 }, { "label": "POSITIVE", "score": 0.003957991022616625 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
{ "text": "I think someone stole money from my card" }
[ { "label": "NEGATIVE", "score": 0.9989669322967529 }, { "label": "POSITIVE", "score": 0.0010330501245334744 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
{ "text": "Could my daughter open an account?" }
[ { "label": "NEGATIVE", "score": 0.9986073970794678 }, { "label": "POSITIVE", "score": 0.0013926067622378469 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
{ "text": "Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge?" }
[ { "label": "NEGATIVE", "score": 0.9975928664207458 }, { "label": "POSITIVE", "score": 0.0024071394000202417 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
{ "text": "You can activate your card in a few seconds by going to account, hitting activate, and just following the directions." }
[ { "label": "NEGATIVE", "score": 0.9688894748687744 }, { "label": "POSITIVE", "score": 0.03111056052148342 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
{ "text": "Why is my transfer taking so long to complete?" }
[ { "label": "NEGATIVE", "score": 0.9988949298858643 }, { "label": "POSITIVE", "score": 0.0011050384491682053 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
{ "text": "Seems like my top-up has not gone through" }
[ { "label": "NEGATIVE", "score": 0.999498188495636 }, { "label": "POSITIVE", "score": 0.0005018188967369497 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
{ "text": "What do I owe for a new card?" }
[ { "label": "NEGATIVE", "score": 0.9941790699958801 }, { "label": "POSITIVE", "score": 0.0058208960108459 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
{ "text": "What proof do you need for my identification?" }
[ { "label": "NEGATIVE", "score": 0.997044026851654 }, { "label": "POSITIVE", "score": 0.002955984091386199 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
{ "text": "My bank card has expired, how can I get a new physical card?" }
[ { "label": "NEGATIVE", "score": 0.9992580413818359 }, { "label": "POSITIVE", "score": 0.0007419570465572178 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
{ "text": "Why do you have the identity check" }
[ { "label": "NEGATIVE", "score": 0.9965372681617737 }, { "label": "POSITIVE", "score": 0.003462734166532755 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
{ "text": "I would prefer a Mastercard." }
[ { "label": "NEGATIVE", "score": 0.9788034558296204 }, { "label": "POSITIVE", "score": 0.021196506917476654 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null