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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7700
}
|
Ticket ID: 7701
Customer Name: Stephanie Carroll
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-03-28
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
You should I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Both tax big right begin.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 19:52:28
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7701
}
|
Ticket ID: 7702
Customer Name: Julie Andrews
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-05-18
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please add a "Thank You" to this address.
This address isn't a bank account. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7702
}
|
Ticket ID: 7703
Customer Name: Martin Floyd
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2020-10-08
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
It will send my email with the name of the product number. The product name will appear again if the product was already purchased.
This is a I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Closed
Resolution: Actually build ask relationship raise.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 15:31:31
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7703
}
|
Ticket ID: 7704
Customer Name: Michelle Garcia
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Other
Product Purchased: Google Pixel
Date of Purchase: 2021-12-26
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks!
Thank you again for your help.
If you have any further issues please contact me through the support page. You should have the update in I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7704
}
|
Ticket ID: 7705
Customer Name: Shannon Sanchez
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Male
Product Purchased: HP Pavilion
Date of Purchase: 2020-04-03
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The product purchase is non-refundable and if it fails please cancel and replace it at your own risk.
In case of any future issues I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 09:55:34
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7705
}
|
Ticket ID: 7706
Customer Name: Martin Davis
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Male
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-01-15
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? Thanks, I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 23:30:34
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7706
}
|
Ticket ID: 7707
Customer Name: Sandra Todd
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-07-29
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
For device to reconnect I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 01:55:35
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7707
}
|
Ticket ID: 7708
Customer Name: Virginia Crosby
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-04-08
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please, let's work something out!"
If you have an issue with #1249 and I've received a response, please let me know. I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 06:34:37
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7708
}
|
Ticket ID: 7709
Customer Name: Terry Cross
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2020-05-09
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If this issue does not already exist, please contact the retail service or a third party for a shipping quote.
Note: If you experience a product problem, I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7709
}
|
Ticket ID: 7710
Customer Name: Jordan Collins
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Other
Product Purchased: Sony Xperia
Date of Purchase: 2020-08-02
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
If there's no password reset on your account, please use the instructions provided on I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7710
}
|
Ticket ID: 7711
Customer Name: Kevin Johnson
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2021-03-29
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?
Hi [link]
Hi... I'd like to I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Individual standard our church.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 19:57:41
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7711
}
|
Ticket ID: 7712
Customer Name: Isaac Gallagher
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Female
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-05-02
Ticket Type: Product inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
2. Please help with: - "Product Descriptionocolors and other products that contain ingredients listed on the label. Please contact our retail sales reps to check The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7712
}
|
Ticket ID: 7713
Customer Name: William Campbell
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Other
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-01-18
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This issue relates to the product with which to purchase the item, it seems to be on other sites.
Note: There are instructions on how to I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7713
}
|
Ticket ID: 7714
Customer Name: Leslie Farrell
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Other
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-04-08
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
1) This item has been sent to its original address:
http://puu.sh/GxuXm.png
2 I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7714
}
|
Ticket ID: 7715
Customer Name: Mark Cox
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Male
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-06-07
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you in that case. Thank you very much. But if you want to continue working on this, then I'm also going to ask for a request for a I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7715
}
|
Ticket ID: 7716
Customer Name: Deborah Deleon
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Female
Product Purchased: HP Pavilion
Date of Purchase: 2021-05-15
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It will be taken to your {product_price}.
<!--
# If the product is in progress, do the order and select where to go I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 05:54:50
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7716
}
|
Ticket ID: 7717
Customer Name: Courtney Larson
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2020-03-30
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? I've entered a The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7717
}
|
Ticket ID: 7718
Customer Name: Matthew Chambers
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-01-07
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
A full price guide can be purchased from https://www.goodbylindboh.com/products/purchased.html
A I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7718
}
|
Ticket ID: 7719
Customer Name: Scott Bowers
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Other
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-11-21
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Your product is not currently available.
Please go back and re-download it.
[back to top]
If you see any The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7719
}
|
Ticket ID: 7720
Customer Name: Emily Little
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2020-09-20
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I don't know what to do.
3-1-12 A great experience with new users, with great product reviews. Nice selection in products. And I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Closed
Resolution: Home think area measure college.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 04:57:56
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7720
}
|
Ticket ID: 7721
Customer Name: Samantha Cobb
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2020-12-06
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
How can I determine my password for my account?
Are you sure you I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 05:22:57
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7721
}
|
Ticket ID: 7722
Customer Name: Nicole Becker
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Female
Product Purchased: Asus ROG
Date of Purchase: 2020-04-16
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_purchasing}. {product_purchasing} {product_purchasing}
1
2
3
4 I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7722
}
|
Ticket ID: 7723
Customer Name: Angela Rivers
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-11-23
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
[10:23pm] <+x4b> I'm a very big gamer. I'm going to be doing something silly with our $100, I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 16:01:00
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7723
}
|
Ticket ID: 7724
Customer Name: Sandra Castaneda
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2021-07-15
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you. — Donald J. Trump (@realDonaldTrump) May 24, 2017
A spokeswoman for Trump International Hotel & Tower declined further comment, as did Trump International I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 10:28:02
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7724
}
|
Ticket ID: 7725
Customer Name: Christopher Alexander
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2020-02-24
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? I need a new power supply that will handle all of these. I'm using I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Hotel whatever soldier present.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 21:49:03
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7725
}
|
Ticket ID: 7726
Customer Name: Tiffany Chen
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Female
Product Purchased: Amazon Kindle
Date of Purchase: 2021-04-01
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. */
}
} catch { };
/** *
* Called when an HTTP request is received. If this is an error, the error I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 21:39:05
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7726
}
|
Ticket ID: 7727
Customer Name: April Parker
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Male
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-02-08
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <em>In this case I just noticed in the "Order to Purchase" tab the product is listed in the "product_purchased" section.<br I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 08:40:06
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7727
}
|
Ticket ID: 7728
Customer Name: Jasmine Diaz
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Other
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-06-11
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7728
}
|
Ticket ID: 7729
Customer Name: Peter Chandler
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2021-03-22
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks again! -Cavell
<- Previous Thread | ToCavell ] || 5 | Next Thread | Quote | (8)
So I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Determine which TV suffer authority.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 17:19:09
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7729
}
|
Ticket ID: 7730
Customer Name: Lindsey Velez
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Female
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-08-17
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you had your username/password stolen during an online visit, you have the opportunity to create an account under your new username and password.
Note The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Enough compare every it state wife direction.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 19:16:11
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7730
}
|
Ticket ID: 7731
Customer Name: Christine Bean
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2020-12-16
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?
If you see any reason to unlock your account, please contact us ASAP. I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7731
}
|
Ticket ID: 7732
Customer Name: Juan Jones
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Female
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-01-02
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 03:30:12
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7732
}
|
Ticket ID: 7733
Customer Name: Jacob Owens
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2021-01-28
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7733
}
|
Ticket ID: 7734
Customer Name: Dawn Larson
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2020-11-18
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thank you! I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7734
}
|
Ticket ID: 7735
Customer Name: Jeremy Sullivan
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Other
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-03-19
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?
Q: Is there an option with a $USRP screen, to I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 03:14:14
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7735
}
|
Ticket ID: 7736
Customer Name: David Reese
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2020-06-08
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The product description says "The 'Sustainable' version, made in Australia, is a high quality multi-purpose bag designed with the latest design technology and I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7736
}
|
Ticket ID: 7737
Customer Name: Joseph Daniels
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-01-07
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please. You are welcome.
Product Review Date: 04-23-2013 I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 08:48:16
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7737
}
|
Ticket ID: 7738
Customer Name: Shannon Perkins
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2020-12-22
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I understand that I am not getting paid in my own currency, so I'm sorry I didn't save my BTC, my address is incorrect. Thank You! # The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Measure there one show suffer.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 13:52:18
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7738
}
|
Ticket ID: 7739
Customer Name: Kristine Rivera
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Male
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-11-03
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. Why am I still getting it working? I I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 05:54:19
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7739
}
|
Ticket ID: 7740
Customer Name: Christopher Morrison
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2021-11-13
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
We are using an alternative solution.
The first thing you need to do is to create an event with the product item to update an old one. I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 11:46:20
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7740
}
|
Ticket ID: 7741
Customer Name: Mark Grant
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Other
Product Purchased: Dell XPS
Date of Purchase: 2021-11-21
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
We recommend that you log in using the following mechanism:
Step 1. I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 21:37:21
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7741
}
|
Ticket ID: 7742
Customer Name: Tammy Baker
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-02-25
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
Open the recovery folder you downloaded above for the latest security update.
Delete I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7742
}
|
Ticket ID: 7743
Customer Name: Danny Graves
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Male
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-04-18
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I have an issue with the {{product_purchased}, with the first purchase being my car. Please assist.
You will need to contact I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7743
}
|
Ticket ID: 7744
Customer Name: Cesar Warren
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2021-01-22
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
[29/12/2014, 4:01:34 AM] Kenneth Russell Wadhwani: well, I really need to take my own advice I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 12:33:27
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7744
}
|
Ticket ID: 7745
Customer Name: Brian Blake
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2020-03-30
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. Please contact us if we can help you. I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Generation color area sign.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 08:13:27
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7745
}
|
Ticket ID: 7746
Customer Name: Dr. Dana Brown
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Female
Product Purchased: LG OLED
Date of Purchase: 2020-11-06
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Purchasing can take as long as 30 mins. Please choose a different item to sell and we will contact you within 2 days.
Please try I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7746
}
|
Ticket ID: 7747
Customer Name: Brittany Chapman
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Female
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-01-20
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I want to have a button that launches when you press the button on the menu. Please help me.
I want to make a "Menu" I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 22:04:31
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7747
}
|
Ticket ID: 7748
Customer Name: Miranda Nielsen
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Other
Product Purchased: PlayStation
Date of Purchase: 2021-02-10
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This item is currently out of stock.
Frosting Guide
Frosting Guide
Sizes & Mascara
F/16 I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7748
}
|
Ticket ID: 7749
Customer Name: Hannah Joseph
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Female
Product Purchased: Microsoft Office
Date of Purchase: 2020-10-21
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
3. Install an update to your server with a free install that is available with the Update Manager client.
4. To remove the previous version of I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7749
}
|
Ticket ID: 7750
Customer Name: Kyle Wilson
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Male
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-09-17
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data?
Edit: Added @_s, @w: thanks... I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7750
}
|
Ticket ID: 7751
Customer Name: Brenda Harvey
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Male
Product Purchased: MacBook Pro
Date of Purchase: 2020-01-07
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product ID: 11129
Country: United States
Gender: Female
Required Accessories: Headband (optional), Band
Please note The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Kitchen expect think of factor.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 08:45:37
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7751
}
|
Ticket ID: 7752
Customer Name: Steven Vega
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2020-12-01
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [4/15/2015 3:26:43 PM] [Client thread/INFO] [mcjty.varia.Logging]: Sent event FML This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 05:35:39
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7752
}
|
Ticket ID: 7753
Customer Name: Katherine Allen
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Male
Product Purchased: HP Pavilion
Date of Purchase: 2021-07-14
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. https://t.co/QYFmVxJyS1 pic.twitter.com/XWfGdNgvGW — I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7753
}
|
Ticket ID: 7754
Customer Name: Timothy Robinson
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Male
Product Purchased: PlayStation
Date of Purchase: 2020-12-18
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you need assistance please feel free to contact us directly or just email us at nmms.com.
Follow @n_msm I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 10:53:43
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7754
}
|
Ticket ID: 7755
Customer Name: Kayla Edwards
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Male
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-05-22
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. * This product is only available in the U.S. or Canada at select retailers with 2 separate orders (including this one). * Please be sure to include which I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 06:27:44
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7755
}
|
Ticket ID: 7756
Customer Name: Brianna Smith
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Other
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-06-11
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product purchases are sold in person at www.giftstore.com and at the participating local restaurants and bars, and are intended for a limited number of I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 11:10:46
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7756
}
|
Ticket ID: 7757
Customer Name: Joshua Torres
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Female
Product Purchased: Google Pixel
Date of Purchase: 2020-12-22
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thank YOU, your patience. We may not always get to the truth.
You are always welcome to add to, or remove from/from, I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Than exist allow north these protect happy.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-02 00:12:48
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7757
}
|
Ticket ID: 7758
Customer Name: Adam Ellis
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-10-13
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
Logging off as I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 17:37:48
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7758
}
|
Ticket ID: 7759
Customer Name: Megan Marks
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Other
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-01-17
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? I'm not able to do that manually, though it seems like you I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 20:26:49
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7759
}
|
Ticket ID: 7760
Customer Name: Kathleen Zimmerman
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2020-01-23
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The product purchased was the product made by the seller, and is the product I would have purchased and bought (I can't get a refund for this purchase I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 19:31:51
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7760
}
|
Ticket ID: 7761
Customer Name: Vincent Santiago
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Female
Product Purchased: Microsoft Office
Date of Purchase: 2020-12-23
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
[15:18:09]SAY: Poly/ : Can you help my team out with {products}?
[15:18:20 I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7761
}
|
Ticket ID: 7762
Customer Name: Donna Castillo
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Female
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-05-06
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks." I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7762
}
|
Ticket ID: 7763
Customer Name: Roger Padilla
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Female
Product Purchased: Nikon D
Date of Purchase: 2020-01-28
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. </button> <b>New</b> <span style="margin: 0.0 0 0 0;"> <p>I'm having an issue with This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 01:26:55
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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7763
}
|
Ticket ID: 7764
Customer Name: Cynthia Jones
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Male
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-10-24
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
A Product Price Request Please
Provide a link to the product for this item to see its price.
If there is an item no longer I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 19:34:57
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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7764
}
|
Ticket ID: 7765
Customer Name: Rebecca Greene
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Other
Product Purchased: Amazon Kindle
Date of Purchase: 2020-02-16
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? Thank you for your help and your cooperation!
[1] See https I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Closed
Resolution: Boy put begin read management.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 14:49:58
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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7765
}
|
Ticket ID: 7766
Customer Name: Jacob Spencer
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2020-11-17
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Thanks.
29. I'm about to post this, I am not sure what that means I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Closed
Resolution: Main include them guess behavior personal.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 07:47:59
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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7766
}
|
Ticket ID: 7767
Customer Name: Paige Bailey
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Other
Product Purchased: Google Pixel
Date of Purchase: 2020-02-20
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?
Well, if you do use this method, please, let I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Push full end feel.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 00:50:00
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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7767
}
|
Ticket ID: 7768
Customer Name: James Mitchell
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Other
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-06-17
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Product number: 11332833. We've already received this item, and want to provide you with more accurate information, so please check back. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 23:18:02
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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7768
}
|
Ticket ID: 7769
Customer Name: Gregory Weber
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Other
Product Purchased: Asus ROG
Date of Purchase: 2021-07-21
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (Yours truly)
The item was sent out via email by a friend, we don't have any previous transactions on these accounts so just send another message I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Maybe writer live.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 17:44:03
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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7769
}
|
Ticket ID: 7770
Customer Name: Kathleen Oliver
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-11-12
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If this is your first time making a kit of this stuff, please feel free to ask! I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 12:29:05
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7770
}
|
Ticket ID: 7771
Customer Name: Patrick Brock
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Male
Product Purchased: iPhone
Date of Purchase: 2021-10-28
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If something accessed by the product is not available, please contact the author
email: davis.zd.com
The code is provided I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 11:26:07
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7771
}
|
Ticket ID: 7772
Customer Name: Dawn Ramos
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Other
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-03-20
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you - I'm getting into an issue with the product_purchased (and i was not authorized to use it for the rest of the day and all I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time:
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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7772
}
|
Ticket ID: 7773
Customer Name: Teresa Nguyen
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-07-02
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?
The problem is that while you can find the files from the I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 16:40:10
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7773
}
|
Ticket ID: 7774
Customer Name: Lisa Murphy
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-06-12
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
Solution 8: Start I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7774
}
|
Ticket ID: 7775
Customer Name: Christine Wilson
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Female
Product Purchased: LG Washing Machine
Date of Purchase: 2021-07-13
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This will be a great test if you like working that much. (In a few days, I'll be back here and give you some feedback as to what you I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Closed
Resolution: Position control past unit government manager.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 19:24:12
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7775
}
|
Ticket ID: 7776
Customer Name: Derek Garrison
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-01-29
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please do.
Please. (If you know there was a problem with the product, message me at gator.courier@gmail. I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7776
}
|
Ticket ID: 7777
Customer Name: Bryan Gordon
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Female
Product Purchased: Google Nest
Date of Purchase: 2020-12-15
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
# The current version of this topic is at-wiki-github.com/maketha/api/github-api-api
# I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7777
}
|
Ticket ID: 7778
Customer Name: Richard Black
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Male
Product Purchased: Microsoft Surface
Date of Purchase: 2021-02-28
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Closed
Resolution: Same that raise public star.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 08:15:15
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7778
}
|
Ticket ID: 7779
Customer Name: Amy Wood
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Other
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-09-14
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?
If the hardware is faulty, you can either contact the vendor directly for I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: People help thus manager.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 21:55:16
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7779
}
|
Ticket ID: 7780
Customer Name: Elizabeth Franklin
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2020-12-18
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The product is still being reviewed, you may find it is not working or you might purchase a previous version. Thank you for your understanding.
The I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7780
}
|
Ticket ID: 7781
Customer Name: Veronica Carr
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Female
Product Purchased: Amazon Echo
Date of Purchase: 2021-10-01
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
There's a problem with the {product_purchased} and {product_purchased} that you need to deal with. It shows up I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 02:56:20
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7781
}
|
Ticket ID: 7782
Customer Name: Kelsey Molina DVM
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Other
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-09-23
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
"
@id_of_my_name_is_kitty
@id_of_my_name_is_a_ The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7782
}
|
Ticket ID: 7783
Customer Name: Aaron Aguilar
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Female
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-07-28
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
When I log into my computer, I should see a message like this: I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Closed
Resolution: Kid collection recognize machine.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 18:18:23
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7783
}
|
Ticket ID: 7784
Customer Name: Rebecca Cole
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-09-10
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?
You'll need to visit the patch log periodically and inspect the I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7784
}
|
Ticket ID: 7785
Customer Name: Lauren Lawrence
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2020-07-24
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
1.7 This is a new and improved version of the previous version. Some of the new features have been added to simplify the handling and editing of orders I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 17:26:26
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7785
}
|
Ticket ID: 7786
Customer Name: Erica Harmon
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Other
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-06-28
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [13:48] <+jrk> I got a really good set today. Hope you like it. [13:48] <+jrk> I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7786
}
|
Ticket ID: 7787
Customer Name: Lindsay Cooley
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-05-05
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'd love to see you.
--
V.S.R.S.A
V.S.R.S.A. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7787
}
|
Ticket ID: 7788
Customer Name: Caitlyn Oliver
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Female
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-07-09
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
1. Click Settings I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7788
}
|
Ticket ID: 7789
Customer Name: Karla Lindsey
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Male
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-06-08
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. In order to allow for future sales, we will have to update the order log so that it is stored for future sale and not for the third party. After this I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Station dinner do chance.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 09:31:32
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7789
}
|
Ticket ID: 7790
Customer Name: Andrea Strickland
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2021-08-24
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I was told via e-mail this was my last time buying the "I'm having an issue with the {product_purchased}. Please assist I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 05:01:33
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7790
}
|
Ticket ID: 7791
Customer Name: Brooke Moore
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Male
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-05-14
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I am doing a check. I am wondering I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7791
}
|
Ticket ID: 7792
Customer Name: Linda Davis
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-05-29
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
3.4.12 Update to add: If your phone is running Android 5.0 or above, the app will update automatically when it runs. I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7792
}
|
Ticket ID: 7793
Customer Name: Joseph Neal
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Female
Product Purchased: Microsoft Office
Date of Purchase: 2021-06-23
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I have been trying to get a refund, i just received an email with a link to this page http://support.microsoft.com/hachet I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Gun south someone explain seek.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 12:52:38
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7793
}
|
Ticket ID: 7794
Customer Name: Jennifer Ellison
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-07-08
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? If so, how quickly can they be moved into the repository? Thanks I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7794
}
|
Ticket ID: 7795
Customer Name: Amy Mcintyre
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2021-12-14
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you." [The product purchase message is visible in red]
I noticed after the transaction that the customer was told that it was going in the order book I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Closed
Resolution: Ground stop effect whether themselves coach.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 02:25:41
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7795
}
|
Ticket ID: 7796
Customer Name: Timothy Davis
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Male
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-02-10
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. */ } @InventoryService $inventory = @( 'inventory.com.brigot.products' ) -> get (); while (! @inventory -> is I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7796
}
|
Ticket ID: 7797
Customer Name: Katherine Adams
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Female
Product Purchased: Sony PlayStation
Date of Purchase: 2020-02-02
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
"There need to be a change and I do not feel comfortable with that, so let's start by moving onto {product_cant_review_ I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 09:20:44
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7797
}
|
Ticket ID: 7798
Customer Name: Shelia Carr
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Female
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-11-21
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
In order not to lose your data it's critical that you install the correct I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 11:28:45
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7798
}
|
Ticket ID: 7799
Customer Name: Kimberly Collier
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Other
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-06-19
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
• Product-only purchases are now deleted after 2 weeks (until 4-5 days after its purchase). I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Closed
Resolution: Rich special doctor.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 15:40:47
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7799
}
|
Ticket ID: 7800
Customer Name: Justin Brown
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-05-28
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This is the same number as the first product of an identical product by a carrier with the same name as the same one within the same geographic region. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time:
|
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