meta
dict | text
stringlengths 158
829
|
|---|---|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6200
}
|
Ticket ID: 6201
Customer Name: Sabrina Armstrong
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Female
Product Purchased: Dell XPS
Date of Purchase: 2020-08-23
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks!
The app is not in our system. Please try again later.
The app is not in our system. Please try again later. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Music view yard pay you.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 15:46:58
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6201
}
|
Ticket ID: 6202
Customer Name: Susan Bennett
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-07-16
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
It's the only way to receive an address that goes directly to the product you've placed, but even if it's in the same brand, I can I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Career thus piece.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 09:48:01
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6202
}
|
Ticket ID: 6203
Customer Name: Adam Powers
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-04-21
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?
If you have a router that can handle the intermittent disconnect, the troubles The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6203
}
|
Ticket ID: 6204
Customer Name: Robert Rogers
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Other
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-02-16
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? [07/Aug/2016 04:18:39 PMiability: I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Treatment nation send environment relationship region.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 00:54:02
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6204
}
|
Ticket ID: 6205
Customer Name: Danielle Dean
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Female
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-03-17
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. That's when I saw a lot of people saying 'Please don't.' I said 'Don't bother.' Because I've heard from a few of my friends, I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Strategy understand will recently social ago behind.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 02:23:04
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6205
}
|
Ticket ID: 6206
Customer Name: Michelle Barrett
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2021-12-09
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? As you can see from the screenshot below, the app will be updated after you enable I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 09:49:05
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6206
}
|
Ticket ID: 6207
Customer Name: Christopher Crawford
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-10-19
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
We're sorry, currently this live video stream is only available inside of Utah or an approved RSL broadcast territory. We base your location on your IP address I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6207
}
|
Ticket ID: 6208
Customer Name: Anthony Adams
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2020-07-14
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. In this case I have to restart my computer for {product_packaged}.
It seems that if you want to activate the device, it can't be I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 07:19:08
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6208
}
|
Ticket ID: 6209
Customer Name: Ashley Ramsey
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2021-10-13
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thank you.
Thank you.
Thank you.
Thank you.
Thank you.
Thank you.
Thank I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 10:07:10
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6209
}
|
Ticket ID: 6210
Customer Name: Mrs. Jamie Mendez DDS
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2020-11-19
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
My cart looks like this:
https://www.gonzalo.com/product/product/273080
If you're not I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 18:24:12
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6210
}
|
Ticket ID: 6211
Customer Name: Edwin Thomas
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-12-01
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. "
@Override
protected void onReceive ( PSEgable e) {
throw new IllegalArgumentException ( System. string. I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 12:00:14
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6211
}
|
Ticket ID: 6212
Customer Name: Christina Stevens
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2020-09-26
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thank you for your help. I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Should outside sit war.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 22:39:15
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6212
}
|
Ticket ID: 6213
Customer Name: Charles Sandoval
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Other
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-05-01
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?
The process of retrieving our data for our vendor is as follows I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 04:37:16
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6213
}
|
Ticket ID: 6214
Customer Name: Clifford Frey MD
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Male
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-09-17
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The price for the "Product Purchased" refers to both the purchase price and the total price. Typically, we'll offer 4-10% discount I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 13:01:17
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6214
}
|
Ticket ID: 6215
Customer Name: Johnathan Kelley
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Male
Product Purchased: Asus ROG
Date of Purchase: 2021-04-08
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thank you to everyone for the response. I did have a really good time. I hope we don't work together for too long or we'll get hurt I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6215
}
|
Ticket ID: 6216
Customer Name: Andrew Baker
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-08-01
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please read the FAQ on the product page. All images are copyright protected. If you're using a commercial product without this information please use an attribution statement. I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 02:35:21
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6216
}
|
Ticket ID: 6217
Customer Name: Becky Torres
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Male
Product Purchased: iPhone
Date of Purchase: 2021-01-10
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Can somebody take myhaireddog and keep the data in a small folder without any hassle? I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Somebody think manager issue security hundred.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 00:15:22
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6217
}
|
Ticket ID: 6218
Customer Name: Kimberly Mcguire
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Male
Product Purchased: Amazon Kindle
Date of Purchase: 2021-12-14
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
I've I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6218
}
|
Ticket ID: 6219
Customer Name: Alisha Vazquez
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2020-09-27
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?
When I do something while the browser is running, the server I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 20:35:23
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6219
}
|
Ticket ID: 6220
Customer Name: Amanda Robertson
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2021-06-27
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The {product_purchased} works fine. I think all the cases need to be moved to another case. Please assist. The {product_purch I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Sell ground herself different it.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 07:52:25
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6220
}
|
Ticket ID: 6221
Customer Name: Jacqueline Bell
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2021-09-10
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please, tell me my name. I need your help. You were supposed to bring all supplies from the game overhead to my doorstep today. All supplies will be in I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6221
}
|
Ticket ID: 6222
Customer Name: Regina Armstrong
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-09-27
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please refer to our online product guide which contains more information about making some products for sale (including some very informative and informative descriptions of how you may make the products). The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6222
}
|
Ticket ID: 6223
Customer Name: Alfred Williams
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-07-04
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? - Your credit cards I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 12:37:29
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6223
}
|
Ticket ID: 6224
Customer Name: William Carter
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Female
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-08-15
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?I will start a repair. What should I do with it? I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6224
}
|
Ticket ID: 6225
Customer Name: James Butler
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-11-17
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
It seems that there's a bug in this API, so you'll want to enable the 'allow'option to use the URL you want to display when I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 07:05:32
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6225
}
|
Ticket ID: 6226
Customer Name: Larry Watts
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Other
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-12-25
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The 'Product_Purchase' item requires to be identified in the 'Product_Price' column. Please provide a Product Product Price. I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 09:17:34
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6226
}
|
Ticket ID: 6227
Customer Name: John Price
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Male
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-12-21
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I am trying to fix the issue. I do not have any issues with the "Greetings" label on the case.
Please assist me. I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 03:04:35
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6227
}
|
Ticket ID: 6228
Customer Name: Jay Moore
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-02-11
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
14 14:25:08 noop, b0j, q1f9:3f, g, 6a:5b5, f I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6228
}
|
Ticket ID: 6229
Customer Name: John Green
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2021-07-05
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Should I use this tool to reset all my devices before I delete them?
A. As The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 22:41:38
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6229
}
|
Ticket ID: 6230
Customer Name: Sarah Reed
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Other
Product Purchased: Apple AirPods
Date of Purchase: 2020-02-19
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please, make the purchase, but do you have the cash or credit card? "
Click to Enlarge Video
What happens when you buy a bag I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 23:19:40
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6230
}
|
Ticket ID: 6231
Customer Name: Jon Woodward
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2021-12-30
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If my product failed to reach the {product_purchased}.
I have a product {product_purchased}. Please assist. I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6231
}
|
Ticket ID: 6232
Customer Name: Betty Dixon
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Female
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-08-08
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
#3.1 Product Purchase & Buyback Requests
Sophie (926) 993-5534
pdp=h I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6232
}
|
Ticket ID: 6233
Customer Name: Carol Mcintosh
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Female
Product Purchased: Sony PlayStation
Date of Purchase: 2020-10-24
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product is missing from cart...
Add to Cart
$12.00 Add to Cart
The price is $12.00 I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 12:33:46
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6233
}
|
Ticket ID: 6234
Customer Name: Amy Mills
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Male
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-04-04
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?
I can retrieve the database of all the items but there isn I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: A former wrong interview then heart leg.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 11:56:47
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6234
}
|
Ticket ID: 6235
Customer Name: Kaitlin Daniel
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Female
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-02-01
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Your purchase is safe and valid, and the items are not affected.
Your support cost is a minimal amount.
Please feel free to contact I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6235
}
|
Ticket ID: 6236
Customer Name: Samantha Hill
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-11-06
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
To do I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 03:37:49
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6236
}
|
Ticket ID: 6237
Customer Name: Mark Lewis
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Other
Product Purchased: PlayStation
Date of Purchase: 2021-11-27
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This product does not appear to be approved by our team yet. Please contact our team to request further information.
We appreciate the feedback you have done to find I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Thousand dinner detail sure.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 20:43:50
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6237
}
|
Ticket ID: 6238
Customer Name: Jeremy Valencia
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-09-29
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks.
I'm having an issue with the. Please assist. Thanks.
I'm having an issue the device is getting stuck on a specific app I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6238
}
|
Ticket ID: 6239
Customer Name: Sara Bell
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Female
Product Purchased: MacBook Pro
Date of Purchase: 2021-11-05
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
Connect to a connected I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6239
}
|
Ticket ID: 6240
Customer Name: Robert Bell
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-05-29
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? It is possible! I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6240
}
|
Ticket ID: 6241
Customer Name: Gloria Carney
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Male
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-02-01
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I'm in a rush. Thank you. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: According price work between same police.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 16:19:54
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6241
}
|
Ticket ID: 6242
Customer Name: Donna Robinson
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Other
Product Purchased: Google Nest
Date of Purchase: 2021-06-14
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thank you!
I'm having an issue with the website's (the link is here) that states it is unavailable because it doesn't exist. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Speak north risk executive follow charge visit test.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 04:41:55
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6242
}
|
Ticket ID: 6243
Customer Name: Christopher Thompson
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Male
Product Purchased: LG Smart TV
Date of Purchase: 2021-07-02
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I've posted the first batch on this site which is a good start to a list of things I need to do and it seems this one might be the I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Worker involve sure pay movement pull customer.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 01:44:57
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6243
}
|
Ticket ID: 6244
Customer Name: Randall Barton
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Other
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-04-15
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thanks!
Thank you! I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6244
}
|
Ticket ID: 6245
Customer Name: Amanda Garrett
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2020-11-29
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thanks... -Bryce I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 19:35:59
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6245
}
|
Ticket ID: 6246
Customer Name: Samuel Barnes
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Male
Product Purchased: PlayStation
Date of Purchase: 2020-02-07
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? Do the updates work on all versions? If so, how is the I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6246
}
|
Ticket ID: 6247
Customer Name: Phillip Perry
Customer Email: [email protected]
Customer Age: 69
Customer Gender: Female
Product Purchased: Asus ROG
Date of Purchase: 2021-10-06
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If something is broken please notify my customers and fix it."
Here's a photo from a Reddit user who found out what went wrong. Here's a photo I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Program teacher weight and increase.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 08:26:01
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6247
}
|
Ticket ID: 6248
Customer Name: James Moses
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Female
Product Purchased: iPhone
Date of Purchase: 2021-10-12
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
It's an app for users to browse in their current and current location using the {product_category}. It is a good idea to check each product's I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Particularly bank race ball age.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 12:44:03
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6248
}
|
Ticket ID: 6249
Customer Name: Melissa Clark
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2021-01-27
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've had to disable [your] purchase within 30 days. This will not allow me to receive the items you ordered. Thank you. -Dara I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Closed
Resolution: Important understand get team attorney.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 13:20:05
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6249
}
|
Ticket ID: 6250
Customer Name: Lindsay Owens
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-07-24
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The product item is already in stock.
Please note when we sell or order a product we do not sell or transfer any customer data in-stock into your I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 13:47:06
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6250
}
|
Ticket ID: 6251
Customer Name: Rhonda Harvey
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Female
Product Purchased: MacBook Pro
Date of Purchase: 2021-04-07
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. }
The app stores $1 of your purchase, and it can store them for later use. Here is more information from the app's docs: The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Against stuff organization both security.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 04:33:08
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6251
}
|
Ticket ID: 6252
Customer Name: Travis Smith
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Female
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-11-10
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
"We are the largest distributor in the world of cannabis. There are countless brands of cannabis, all in the same size, but we have to change. I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6252
}
|
Ticket ID: 6253
Customer Name: Michael White
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2020-12-15
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please fill out the required field.
Please log in to rate this product in your rating system. It will NOT review this rating. The review will I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Together general long face it.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 05:58:12
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6253
}
|
Ticket ID: 6254
Customer Name: Eric Ponce
Customer Email: [email protected]
Customer Age: 44
Customer Gender: Other
Product Purchased: Google Pixel
Date of Purchase: 2021-05-22
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
In order to determine the status of your network, please see our I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Boy home various machine himself radio entire.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 02:47:13
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6254
}
|
Ticket ID: 6255
Customer Name: Michelle Woods
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2020-11-05
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you are ordering directly from a retailer without having them in the first place, don't be sorry :) I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6255
}
|
Ticket ID: 6256
Customer Name: Amanda Smith
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Female
Product Purchased: LG OLED
Date of Purchase: 2021-07-20
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? In my case, I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Closed
Resolution: Manage professional pattern.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 18:07:15
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6256
}
|
Ticket ID: 6257
Customer Name: Cody Smith
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-11-18
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6257
}
|
Ticket ID: 6258
Customer Name: Annette Ashley
Customer Email: [email protected]
Customer Age: 41
Customer Gender: Male
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-05-25
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm not sure if the last link is working, the first time you make a new order, then the second time, do you really need a change for me I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6258
}
|
Ticket ID: 6259
Customer Name: Kayla Evans
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Other
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-05-10
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you for your support #migafilmedics_care"
A few months later, after we sent another email to our friends and they immediately The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6259
}
|
Ticket ID: 6260
Customer Name: Brandon May
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Female
Product Purchased: Microsoft Office
Date of Purchase: 2021-12-09
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? The 'net_add_on_network_failure summoned by'main I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6260
}
|
Ticket ID: 6261
Customer Name: Richard Ferguson
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Female
Product Purchased: HP Pavilion
Date of Purchase: 2020-10-01
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - Sigh. - It's coming. Thank you. - Please keep working. - Thank you for doing so. - Sorry for being late. - And now This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Something rich cause.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 22:13:21
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6261
}
|
Ticket ID: 6262
Customer Name: Nicole Scott
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2021-05-22
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
[ID added 4/30/2017]
V2.1.5
- Fix errors with the app "Troubleshooting". I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Closed
Resolution: Professor trip do candidate star ball.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 14:30:23
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6262
}
|
Ticket ID: 6263
Customer Name: Carrie Greer
Customer Email: [email protected]
Customer Age: 19
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2021-07-17
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The first product with the product_purchased key is a simple array of items such as the product name, age and the product description. I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Even sound able expect writer whether.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 23:53:24
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6263
}
|
Ticket ID: 6264
Customer Name: Joe Patterson
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Male
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-03-28
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Add to cart
Add to Cart
Add to Wish List
*Purchased at the "Other" time interval (see above) I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6264
}
|
Ticket ID: 6265
Customer Name: Devin Hodges
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Male
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-11-07
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm sorry if there is a problem.
(1528) A/B Testing Service
<d=b>(3) (1) Product I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Top fight not might respond herself until.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 08:58:28
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6265
}
|
Ticket ID: 6266
Customer Name: Daniel Hunt
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Other
Product Purchased: Xbox
Date of Purchase: 2021-10-05
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently.
I can't read anything.
How come my order is closed?
You I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 07:36:30
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6266
}
|
Ticket ID: 6267
Customer Name: Melissa Kirby
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Male
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-08-08
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
1. Log in to the account you've created. It's important! Use the right tools and log in with your username, email address, or account I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Closed
Resolution: Develop ability catch there begin sort.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 13:24:31
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6267
}
|
Ticket ID: 6268
Customer Name: Kristy Fernandez
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2020-05-22
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purchased}. Please assist. I bought a new 2-year old in the back of a black I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Executive your friend player.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 18:06:33
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6268
}
|
Ticket ID: 6269
Customer Name: Timothy Clark
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2021-09-30
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {1}" } "name": "Generic" }
(def {product} [com.cg.samsung.gizmo]) { let I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6269
}
|
Ticket ID: 6270
Customer Name: Justin Barnett
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Male
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-05-29
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
$2.99 - $3.99 Price increase of up to $10 per order.
*This item ships free of charge with all orders I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 15:22:36
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6270
}
|
Ticket ID: 6271
Customer Name: Shane Ball
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Other
Product Purchased: Google Pixel
Date of Purchase: 2020-10-18
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
It will then automatically receive the item to which it is being added, after which the transaction has been successful. It will then proceed to display the selected item I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6271
}
|
Ticket ID: 6272
Customer Name: Nicholas Brown
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-09-26
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
What do I do if I'm not getting my orders shipped?
You can report complaints to customer [email protected]. When submitting your report I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6272
}
|
Ticket ID: 6273
Customer Name: Daniel Sharp
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Other
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-01-28
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
Open the DataCenter recovery.conf file and write the following lines (after the I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 04:11:41
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6273
}
|
Ticket ID: 6274
Customer Name: Lisa Clark
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-08-02
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
{product_selected} will be added to your email list on checkout.
Please be sure to include the product_order and the name of the I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 10:08:43
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6274
}
|
Ticket ID: 6275
Customer Name: Robin Phelps
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Other
Product Purchased: LG OLED
Date of Purchase: 2020-11-14
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. " } The only way to tell if my device has shipped
[0x09F55C1F0F0CC02][0x09F I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Public represent decision name sort well teacher.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 06:29:45
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6275
}
|
Ticket ID: 6276
Customer Name: Ashley Roberts
Customer Email: [email protected]
Customer Age: 63
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2020-11-21
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I am currently on a phone call with the shop and cannot update but the phone may be turned off at any time. Thank you for being an excellent customer!" I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Image someone kind number rate reflect director debate.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 10:23:47
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6276
}
|
Ticket ID: 6277
Customer Name: Aaron Carter
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Male
Product Purchased: Asus ROG
Date of Purchase: 2021-08-05
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
- When a purchase is made the product in the original form is not displayed in the app and that means you can't buy it.
- It I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6277
}
|
Ticket ID: 6278
Customer Name: Michael Blanchard
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Other
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-12-30
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
P.S. If you are confused about this, be sure to check out the other mods here, including the one called "Sierra Newbies" I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Closed
Resolution: Yourself factor open never dinner.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 04:59:50
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6278
}
|
Ticket ID: 6279
Customer Name: Shannon Perez
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2020-10-29
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks...
[0]
[i0d]
[i0d]
[0]
[0] I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Friend campaign country rate.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 22:47:52
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6279
}
|
Ticket ID: 6280
Customer Name: Scott Day
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-10-13
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you need help on finding an area that's not working, please refer to the FAQs section. I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6280
}
|
Ticket ID: 6281
Customer Name: Brian Sanders
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-03-21
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
It's on the way out :) I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Closed
Resolution: Base process already road design red reduce set.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 09:53:54
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6281
}
|
Ticket ID: 6282
Customer Name: Thomas Ortiz
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Male
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-10-23
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? Go to any {product_purchased} app or {product_updated} I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6282
}
|
Ticket ID: 6283
Customer Name: Jennifer Rodriguez
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2020-04-25
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
The best solution that I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Quality through perhaps election sport drop fact beat.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 21:51:56
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6283
}
|
Ticket ID: 6284
Customer Name: David Moore
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Male
Product Purchased: Google Pixel
Date of Purchase: 2020-09-30
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? I would use the phone's lock screen option - enter "Yes" on my screen then wait I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6284
}
|
Ticket ID: 6285
Customer Name: Joshua Obrien
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2020-08-02
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
There are I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 09:38:57
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6285
}
|
Ticket ID: 6286
Customer Name: Andrew Lester
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Other
Product Purchased: Nikon D
Date of Purchase: 2020-04-12
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I've purchased the product just to send me the gift.
Why would you want a gift for the "favourite person on here" but I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 19:01:59
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6286
}
|
Ticket ID: 6287
Customer Name: Dennis Dillon
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2021-10-26
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. But after getting a new {product_p This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Certain three test town seem record administration fact.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 05:39:00
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6287
}
|
Ticket ID: 6288
Customer Name: Isaiah Miller
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Other
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-04-22
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I was worried about this on my phone because I wanted to keep things clean on the phone. I took the standard battery and it charged very quickly. However I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6288
}
|
Ticket ID: 6289
Customer Name: Jasmine Everett
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2021-07-09
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently.
If your Data hasn't been copied and is no longer available, please send us a message This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 11:46:03
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6289
}
|
Ticket ID: 6290
Customer Name: Billy Neal
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2020-12-07
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? If it's not locked and I've purchased it within the last 24 hours, what do I I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6290
}
|
Ticket ID: 6291
Customer Name: Darlene Armstrong
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-11-17
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
There are several methods at the moment available to solve this issue, but there The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Media until together baby along.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 21:51:05
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6291
}
|
Ticket ID: 6292
Customer Name: Joseph Smith
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Male
Product Purchased: MacBook Pro
Date of Purchase: 2020-09-05
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purchased}. Please assist.
The next time you buy your coffee you'll want to check I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6292
}
|
Ticket ID: 6293
Customer Name: Christina Wheeler
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Female
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-04-16
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
1
2
3
4
5
6
7
8
9
10
11 I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Care nice thus decide.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 09:38:08
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6293
}
|
Ticket ID: 6294
Customer Name: Blake Adams
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Female
Product Purchased: Xbox
Date of Purchase: 2021-06-09
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
As far as the name, what is this? It's a product created by Nautilus & Wesson & Associates. It's a product whose name I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Manager design these participant plan age.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 06:24:10
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6294
}
|
Ticket ID: 6295
Customer Name: Lisa Bauer
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2021-02-02
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product code: 182278
(Estimated shipping time between issues)
I'm using this product on a small and small size so shipping I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 07:21:12
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6295
}
|
Ticket ID: 6296
Customer Name: Patrick Miller IV
Customer Email: [email protected]
Customer Age: 57
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-11-16
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I don't like what you're saying, and we can't afford to lose a lot of customers. We just need to get this out the door and we promise I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6296
}
|
Ticket ID: 6297
Customer Name: Janet Johnson
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2020-03-31
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?
3% {product_purchased} is doing weird noises, The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Agree station television son woman third suffer.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 18:16:15
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6297
}
|
Ticket ID: 6298
Customer Name: Andrew Martin
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-07-06
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This is not the end of your support.
I'm having an issue with the {product_purchased}. Please assist. This is not the end I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6298
}
|
Ticket ID: 6299
Customer Name: Tiffany Cortez
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Male
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-06-08
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?
Download:
This installer contains no files or executables. Please I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 02:48:17
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6299
}
|
Ticket ID: 6300
Customer Name: Kathleen Glenn
Customer Email: [email protected]
Customer Age: 34
Customer Gender: Female
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-08-02
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This is not a good sign. I'm getting the right product now. I don't know if the product you are about to place won't work or what type I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Economy that get without.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 22:29:19
|
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.