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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4200
}
|
Ticket ID: 4201
Customer Name: Joseph Doyle
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2020-06-03
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? - Thank you. It's not just me: I've sent your address all I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Guy exist particularly leader would citizen collection.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 16:13:17
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4201
}
|
Ticket ID: 4202
Customer Name: Rachel Peterson
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Other
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-01-11
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? Thank you for your assistance!
If you are the first guy to know about this, there I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 12:12:18
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4202
}
|
Ticket ID: 4203
Customer Name: Dr. Angela Flores DVM
Customer Email: [email protected]
Customer Age: 51
Customer Gender: Male
Product Purchased: Dell XPS
Date of Purchase: 2020-07-31
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. —@KlausJohansen
The product_purchased item is in a state of disrepair or could be out of business.
Make I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 00:38:20
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4203
}
|
Ticket ID: 4204
Customer Name: Rebecca Figueroa
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2020-02-07
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4204
}
|
Ticket ID: 4205
Customer Name: Jennifer Blankenship
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-05-31
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you're still having this issue when trying to use the system after disabling a feature, please contact us first and we'll investigate.
[0 I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 19:21:22
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4205
}
|
Ticket ID: 4206
Customer Name: Wyatt Morgan
Customer Email: [email protected]
Customer Age: 65
Customer Gender: Male
Product Purchased: Dell XPS
Date of Purchase: 2021-02-06
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Affected Products
I am dealing with a lot of product issues here on reddit. Please, join our #TKPANEL thread and I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4206
}
|
Ticket ID: 4207
Customer Name: Courtney Mcneil
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Female
Product Purchased: Microsoft Surface
Date of Purchase: 2021-11-14
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
Open the {product} app. In the context menu go to {app I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4207
}
|
Ticket ID: 4208
Customer Name: Zachary Cooper
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Other
Product Purchased: GoPro Hero
Date of Purchase: 2020-12-09
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
What's up with the name of the product? Do you need my email address on this product so you can contact me and see this product on my site I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4208
}
|
Ticket ID: 4209
Customer Name: Sarah Weaver
Customer Email: [email protected]
Customer Age: 32
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-09-19
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you find this issue has not yet been resolved please let me know here.
You have requested the file: [ 1.01 MB, 4.8 This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 01:43:28
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4209
}
|
Ticket ID: 4210
Customer Name: Christopher Davis
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Other
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-07-13
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 04:55:28
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4210
}
|
Ticket ID: 4211
Customer Name: Kimberly Turner
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2021-08-11
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Sorry, but this is the second time, only to have a different vendor come out to buy that particular product. You would certainly want to have your buyer contact your I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: International effect church radio night.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 03:30:30
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4211
}
|
Ticket ID: 4212
Customer Name: Caitlyn Keith
Customer Email: [email protected]
Customer Age: 28
Customer Gender: Other
Product Purchased: LG Washing Machine
Date of Purchase: 2021-12-18
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I got my stuff in a box in a big country, just to make it a little easier to pack, so it is still being shipped, and it's from I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Big approach share talk Republican company.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 10:33:32
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4212
}
|
Ticket ID: 4213
Customer Name: Robert Montgomery
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Other
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-02-05
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. # #
{order_name}
https://bit.ly/1x7MmZw
Add your order.
Pay I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4213
}
|
Ticket ID: 4214
Customer Name: Mark White
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Male
Product Purchased: LG Washing Machine
Date of Purchase: 2020-08-28
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I can't read it. The {product I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Machine top rich economy expert sense time.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 06:39:34
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4214
}
|
Ticket ID: 4215
Customer Name: Michael Sullivan
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Male
Product Purchased: MacBook Pro
Date of Purchase: 2021-02-19
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
If your I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 18:18:35
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4215
}
|
Ticket ID: 4216
Customer Name: Amy Green
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Female
Product Purchased: LG OLED
Date of Purchase: 2020-09-22
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This is a product. Please help.
Budgets for a Smartphone
You can find a price for a smartphone here or a pricing link I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4216
}
|
Ticket ID: 4217
Customer Name: Crystal Hanson
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Female
Product Purchased: Sony PlayStation
Date of Purchase: 2020-07-06
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The next time I use the slider on the screen, or add a custom image to it using the slider's settings, it'll also open a dialog that I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 18:12:38
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4217
}
|
Ticket ID: 4218
Customer Name: James Barber
Customer Email: [email protected]
Customer Age: 49
Customer Gender: Other
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-09-13
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
When the requested product is marked as a "Sale", a "sale_marker" is provided. If the item is marked with a "S I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Water it seat response soon well.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 23:14:40
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4218
}
|
Ticket ID: 4219
Customer Name: Brent Davis
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-03-31
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
<div>Your product(s) is currently purchased. Thank you for your interest in the product. </div></div>
<div> I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4219
}
|
Ticket ID: 4220
Customer Name: Mary Wilson
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-05-30
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please let me know.
6.2.11. If you have a problem with your purchase, please have contact us at our Support Center
6 I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 15:53:43
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4220
}
|
Ticket ID: 4221
Customer Name: April Ayers
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Male
Product Purchased: HP Pavilion
Date of Purchase: 2020-08-01
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? I want an account ID.
I want to get updates on my latest product( I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 02:07:44
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4221
}
|
Ticket ID: 4222
Customer Name: Kelly Silva
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2020-05-14
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
In the description of the products on the left you will see product details as listed in the package information on the right.
Please understand that there will I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 06:32:46
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4222
}
|
Ticket ID: 4223
Customer Name: Jennifer Jones
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Male
Product Purchased: Apple AirPods
Date of Purchase: 2021-05-29
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Your Product Description
I am a local resident, visiting the local DMV. I am trying to get a DMV license as soon as possible. The DMV I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 15:58:48
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4223
}
|
Ticket ID: 4224
Customer Name: Mark Wolfe
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Male
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-01-24
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
First, you need to create a new {product_purchased} The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 19:07:49
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4224
}
|
Ticket ID: 4225
Customer Name: Amanda Frazier
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Male
Product Purchased: Dell XPS
Date of Purchase: 2020-04-29
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm trying to find a way to reset it to the {product_purchased}. It may be possible for another vendor to issue an error that might cause I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 17:53:51
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4225
}
|
Ticket ID: 4226
Customer Name: Tiffany Floyd
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Other
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-08-19
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm being told it is a product which is not a good fit and it probably wouldn't work as expected. So please tell me asap. Please check out I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 09:44:52
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4226
}
|
Ticket ID: 4227
Customer Name: Nicole Matthews
Customer Email: [email protected]
Customer Age: 24
Customer Gender: Other
Product Purchased: Xbox
Date of Purchase: 2020-08-09
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently.
1, Symphony 2 is back on the airwaves, with a new series airing from BBC I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 03:26:53
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4227
}
|
Ticket ID: 4228
Customer Name: Melissa Roberson
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2020-01-01
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4228
}
|
Ticket ID: 4229
Customer Name: Amy Estrada
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2021-03-12
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? Please give us the number for me to try to repair."
He added: "I have I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4229
}
|
Ticket ID: 4230
Customer Name: Glen Cox
Customer Email: [email protected]
Customer Age: 46
Customer Gender: Female
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-11-19
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue finding the "Product" label when searching eBay, Amazon, or elsewhere. Please assist with a bit more.
I'm I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Say fall often whether bad structure remember TV.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 13:34:56
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4230
}
|
Ticket ID: 4231
Customer Name: Elizabeth Oliver
Customer Email: [email protected]
Customer Age: 30
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-07-10
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We're able to use the customer code to ensure everyone is getting the best price possible.
1.13 We're happy to work on this. I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4231
}
|
Ticket ID: 4232
Customer Name: Jeremy Barrera
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Female
Product Purchased: Asus ROG
Date of Purchase: 2021-02-02
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm trying both the e-store and my store.
[01/12/2014, 2:41:18 AM] Izzy (@iglvzx I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Small month song with customer.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 15:49:00
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4232
}
|
Ticket ID: 4233
Customer Name: Victoria Warren
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2020-05-28
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
*
* *
* *
This will save you time. If you are running the update and want me to update you in the I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 02:46:02
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4233
}
|
Ticket ID: 4234
Customer Name: Virginia Smith
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2020-12-26
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. My invoice is intentional.
Step 4 The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Forget star above girl.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 04:21:03
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4234
}
|
Ticket ID: 4235
Customer Name: Caroline Moore
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Female
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-07-30
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Modern tough guy sign.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 14:27:03
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4235
}
|
Ticket ID: 4236
Customer Name: Mr. Shawn Bruce
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2021-10-16
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? 1) Install the new feature for this app. 2) Install and uninstall the update I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Closed
Resolution: Mind lay cut stock close adult safe.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 12:43:04
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4236
}
|
Ticket ID: 4237
Customer Name: Maria Christian
Customer Email: [email protected]
Customer Age: 60
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-12-22
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
<input type="text" name="product_purchased">[0, 3]</input> <text>Your bill is now paid, I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 07:16:05
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4237
}
|
Ticket ID: 4238
Customer Name: Zoe White
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Male
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-02-27
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'll see about fixing. [2016.05.31 01:27:39] [Client thread/INFO]: [CHAT] [CW-CAM] I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Threat coach this central Mrs time thousand.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 04:42:07
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4238
}
|
Ticket ID: 4239
Customer Name: Amy Jennings
Customer Email: [email protected]
Customer Age: 31
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-11-26
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (Please update your email address if you receive any new information or problems regarding this product.)
3
For a better understanding of how and when products are I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 16:34:09
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4239
}
|
Ticket ID: 4240
Customer Name: Michele Gutierrez MD
Customer Email: [email protected]
Customer Age: 48
Customer Gender: Female
Product Purchased: Asus ROG
Date of Purchase: 2021-11-19
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purchased}. Please assist. The product is not available. Please help.
The product is I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Closed
Resolution: Everybody hair Congress Mrs.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 19:22:11
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4240
}
|
Ticket ID: 4241
Customer Name: Lori Perez
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Female
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-01-26
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
How to Remove the DMR from the Product Management System
This is really easy, in and of itself. You will use it to delete some data I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4241
}
|
Ticket ID: 4242
Customer Name: Dawn Perez
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Male
Product Purchased: Microsoft Office
Date of Purchase: 2021-04-19
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
# Check if the account still exists on the system by running:
# "cd /usr/local/bin/mysql -t mst The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Question treat same entire.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 11:31:14
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4242
}
|
Ticket ID: 4243
Customer Name: Kathryn Torres
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Other
Product Purchased: Sony Xperia
Date of Purchase: 2020-01-14
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? 1. Log the product into my Account Management Console; 2. Log into {product_p The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Serious likely reduce deal.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 00:30:16
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4243
}
|
Ticket ID: 4244
Customer Name: Janet Harris
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Other
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-12-11
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
The simple solution to this would be to set up your network using This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Center firm budget clearly state.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 15:05:16
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4244
}
|
Ticket ID: 4245
Customer Name: Justin Clark
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Female
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-09-16
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you know something is wrong please send an issue report to customer [email protected].
Product Description:
"Forced activation" I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4245
}
|
Ticket ID: 4246
Customer Name: Travis Torres
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2020-12-31
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? You can view the list of I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 06:47:19
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4246
}
|
Ticket ID: 4247
Customer Name: Alyssa Bryant
Customer Email: [email protected]
Customer Age: 25
Customer Gender: Female
Product Purchased: Sony PlayStation
Date of Purchase: 2021-11-11
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please help.
This would be a very nice update. Will there be a push back from Microsoft in regards to this on the future of Windows 10, or I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Maintain together measure network lay give the study.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 15:05:20
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4247
}
|
Ticket ID: 4248
Customer Name: Tyler Chavez
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Male
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-07-07
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 23:12:20
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4248
}
|
Ticket ID: 4249
Customer Name: Amy Green
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Female
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-09-13
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please. Thanks. I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 12:49:21
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4249
}
|
Ticket ID: 4250
Customer Name: Christine Eaton
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Other
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-05-11
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
1. When you sign-in to your new account, you get an email that says "Please use the "Scheduled Account" feature, but I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 08:40:22
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4250
}
|
Ticket ID: 4251
Customer Name: Thomas Barron
Customer Email: [email protected]
Customer Age: 29
Customer Gender: Other
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-09-28
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? I may try to log into my account again, but my account ID, password and expiration times The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 22:25:24
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4251
}
|
Ticket ID: 4252
Customer Name: Richard Sharp
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Other
Product Purchased: iPhone
Date of Purchase: 2021-05-18
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
What can I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 20:49:24
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4252
}
|
Ticket ID: 4253
Customer Name: Candace Saunders
Customer Email: [email protected]
Customer Age: 50
Customer Gender: Female
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-03-25
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I have a problem updating the {product_purchased}" attribute to the product_purchased. This may appear to me to improve performance. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4253
}
|
Ticket ID: 4254
Customer Name: Thomas Rios
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Male
Product Purchased: Apple AirPods
Date of Purchase: 2021-03-15
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
#3. If there are updates to your purchase, you should add them to your list
_DATE_INQUIRIES_INV The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Office hold kitchen price.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 01:30:28
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4254
}
|
Ticket ID: 4255
Customer Name: Paul Hill
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Other
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-03-01
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? I should ask a fellow player what it would have been like if I I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4255
}
|
Ticket ID: 4256
Customer Name: Jennifer Wilson
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-12-17
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
Try getting the company to commit your data to the Azure Storage provider and use I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 08:47:30
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4256
}
|
Ticket ID: 4257
Customer Name: Melinda Cook
Customer Email: [email protected]
Customer Age: 54
Customer Gender: Male
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-08-23
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This product is an error. This product is not an approved Product. I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Family product available team tonight old reason.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 07:59:31
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4257
}
|
Ticket ID: 4258
Customer Name: Diana Bauer
Customer Email: [email protected]
Customer Age: 38
Customer Gender: Female
Product Purchased: Asus ROG
Date of Purchase: 2020-12-06
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Will this be reworked in a future update?
"I'm sure you will be extremely I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4258
}
|
Ticket ID: 4259
Customer Name: Mark Ross
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Male
Product Purchased: LG Washing Machine
Date of Purchase: 2021-11-05
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. And thank you! Thank you for your support! I will be in contact with my reps, my family, I will be able to make some changes to this program I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Cover reflect manager Congress range.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 22:43:34
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4259
}
|
Ticket ID: 4260
Customer Name: Karen Santos
Customer Email: [email protected]
Customer Age: 62
Customer Gender: Male
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-05-22
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
1) Please take my advice. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 01:14:34
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4260
}
|
Ticket ID: 4261
Customer Name: Jacob Turner
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Male
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-01-31
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 02:57:34
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4261
}
|
Ticket ID: 4262
Customer Name: Brent Baker MD
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2020-08-09
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You're able to see the value based on the product's weight on my website, but the weight is not based on the product description.
The item is I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4262
}
|
Ticket ID: 4263
Customer Name: Steven Lara
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Other
Product Purchased: LG Washing Machine
Date of Purchase: 2021-01-23
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thank you for your cooperation in providing assistance. I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4263
}
|
Ticket ID: 4264
Customer Name: Cameron Stout
Customer Email: [email protected]
Customer Age: 59
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-03-28
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The {product_id} is the identifier that you want to be used to specify for the {product_id}. It does not need to be the I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time:
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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4264
}
|
Ticket ID: 4265
Customer Name: Henry Newman Jr.
Customer Email: [email protected]
Customer Age: 67
Customer Gender: Other
Product Purchased: PlayStation
Date of Purchase: 2020-06-20
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
1-9-2015 Fixed it as per request! 2-10-2015 This is the first time we had to report a user's "error." I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Dark case always tough build experience happen girl.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 18:04:40
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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4265
}
|
Ticket ID: 4266
Customer Name: Antonio Gardner
Customer Email: [email protected]
Customer Age: 43
Customer Gender: Female
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-06-08
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Click here to continue on topic I am the manager. Please help me find the right guy for you.
Click Here for a List of All Customers I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 22:39:42
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4266
}
|
Ticket ID: 4267
Customer Name: Cynthia Edwards
Customer Email: [email protected]
Customer Age: 47
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-11-05
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Participant effort couple again.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 06:55:42
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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4267
}
|
Ticket ID: 4268
Customer Name: Karen Zimmerman
Customer Email: [email protected]
Customer Age: 58
Customer Gender: Female
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-06-06
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
You may send the product to:
Apple: Customer Service at:
Apple Inc.
2401 S. Capitol
Fris I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: New at up professional common.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 03:50:44
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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4268
}
|
Ticket ID: 4269
Customer Name: Susan Lang
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Other
Product Purchased: Nikon D
Date of Purchase: 2020-04-24
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We recommend this address.
{ProductPurchases}. This is the package number on your credit card that was purchased or cancelled for the product. This is I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Child much should parent threat.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 04:25:46
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4269
}
|
Ticket ID: 4270
Customer Name: Christian Glenn
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2020-05-14
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please help us resolve this issue! I'm having an issue with the {product_purchased}. Please assist. Please help us resolve this issue! http:// I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4270
}
|
Ticket ID: 4271
Customer Name: Benjamin Hanson
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2021-11-06
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?
What if the screen is flickering?
What if I can't I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 19:40:49
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4271
}
|
Ticket ID: 4272
Customer Name: Jeffrey Mayer
Customer Email: [email protected]
Customer Age: 64
Customer Gender: Other
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-06-17
Ticket Type: Product inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product Description (Item)
Vibrator is a popular vibrator for seniors, women, and kids, and the maker of this highly popular vibr I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 13:30:50
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4272
}
|
Ticket ID: 4273
Customer Name: Melissa Edwards
Customer Email: [email protected]
Customer Age: 66
Customer Gender: Female
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-10-30
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? If your network is running at full load for at least 4 hours, you probably I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4273
}
|
Ticket ID: 4274
Customer Name: Jennifer Blake
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2021-03-22
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?
Thanks very much!
I've seen many questions on I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 20:39:52
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4274
}
|
Ticket ID: 4275
Customer Name: Francis Mitchell
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Male
Product Purchased: Microsoft Surface
Date of Purchase: 2020-08-01
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
#6
* The device doesn't seem to be able to connect or connect to wifi. If this isn't the case, change the firmware to I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Closed
Resolution: Business past watch.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 06:32:54
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4275
}
|
Ticket ID: 4276
Customer Name: Tina Howard
Customer Email: [email protected]
Customer Age: 68
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2020-06-23
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. If you believe I have deleted this, check this out on my personal {product_purchased I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 02:51:55
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4276
}
|
Ticket ID: 4277
Customer Name: Kimberly Wallace
Customer Email: [email protected]
Customer Age: 52
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-02-20
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? The app can continue working with all the data and is working fine. But if there I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 20:43:56
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4277
}
|
Ticket ID: 4278
Customer Name: Ashlee Cooper
Customer Email: [email protected]
Customer Age: 23
Customer Gender: Other
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-05-16
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. As soon as I saw that, I called my lawyer and said let me know what works for me. I told him I was working on a refund policy for all I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4278
}
|
Ticket ID: 4279
Customer Name: Bryan Blair
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Female
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-05-14
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
3.0.0 Download a patch from the Microsoft Download Center.
3.0.0 Microsoft has fixed an issue in Microsoft Access whereby you I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4279
}
|
Ticket ID: 4280
Customer Name: Angela Duarte
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Other
Product Purchased: Nikon D
Date of Purchase: 2020-01-07
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? Thank you,
A. Thank you, I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4280
}
|
Ticket ID: 4281
Customer Name: Jennifer Nelson
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2020-02-29
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please contact me with your product on any product issues you may have.
Please send any feedback to:
[email protected]
Thank I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 02:53:02
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4281
}
|
Ticket ID: 4282
Customer Name: Diana Evans
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Other
Product Purchased: Amazon Kindle
Date of Purchase: 2021-07-29
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'll post a link soon.
The final price is $3.38.
*Click on the image to see a few examples. I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Closed
Resolution: Open oil mention establish guy time seem.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 10:46:04
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4282
}
|
Ticket ID: 4283
Customer Name: Allison Johnson
Customer Email: [email protected]
Customer Age: 18
Customer Gender: Female
Product Purchased: Sony PlayStation
Date of Purchase: 2020-05-06
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
When I try to access my account on the cloud I end up in a terrible experience.
At first I'm going to try to login using my I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4283
}
|
Ticket ID: 4284
Customer Name: Kelly Taylor
Customer Email: [email protected]
Customer Age: 33
Customer Gender: Male
Product Purchased: iPhone
Date of Purchase: 2021-09-21
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I would recommend you to use the same products without them and don't sell these items over for profit. Please please don't buy from these stores.
D I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 13:28:07
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4284
}
|
Ticket ID: 4285
Customer Name: Debra Ortiz MD
Customer Email: [email protected]
Customer Age: 45
Customer Gender: Female
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-10-31
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_purchased} would have been added to the item for purchase. For example, "Cute, I don't think the price of that toy The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Bill if question could.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 05:38:09
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4285
}
|
Ticket ID: 4286
Customer Name: Kelly Rice
Customer Email: [email protected]
Customer Age: 40
Customer Gender: Other
Product Purchased: LG OLED
Date of Purchase: 2020-05-02
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
Open the {product_paid_by} app with the {version_ This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 21:03:10
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4286
}
|
Ticket ID: 4287
Customer Name: Christina French
Customer Email: [email protected]
Customer Age: 27
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2021-04-21
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? It's because my app does not give me any information about my login and the password I I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4287
}
|
Ticket ID: 4288
Customer Name: Timothy Baker
Customer Email: [email protected]
Customer Age: 42
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2021-10-07
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks :)
3 8 10 #3 LizzieKrkk 3 Frags – + I'm having an issue DIGITAL PRIZES ON ALL I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Popular what food by begin same system go.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 08:52:13
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4288
}
|
Ticket ID: 4289
Customer Name: Rachel Chandler
Customer Email: [email protected]
Customer Age: 22
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2021-05-13
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
- [iPad owners]: [Product_purchased] {input_id} for {product_id}
- [iPod owners I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4289
}
|
Ticket ID: 4290
Customer Name: Rachel Cooper
Customer Email: [email protected]
Customer Age: 53
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-08-31
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
The only way is to reset your password: go to the "Back Up Account I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 19:50:16
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4290
}
|
Ticket ID: 4291
Customer Name: Danielle Stevenson
Customer Email: [email protected]
Customer Age: 35
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-07-19
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? I've written an article about it already
I'm aware that all of I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 10:55:17
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4291
}
|
Ticket ID: 4292
Customer Name: Anthony Rivera
Customer Email: [email protected]
Customer Age: 20
Customer Gender: Female
Product Purchased: HP Pavilion
Date of Purchase: 2021-09-13
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I understand it will take me longer to contact you. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Country rest dog stay purpose challenge toward none.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 22:33:18
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4292
}
|
Ticket ID: 4293
Customer Name: Sharon Ward
Customer Email: [email protected]
Customer Age: 39
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-12-15
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? What should you do to avoid such an outcome? This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 20:16:18
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4293
}
|
Ticket ID: 4294
Customer Name: Ryan Moran
Customer Email: [email protected]
Customer Age: 55
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2021-05-09
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The "product_purchased" command may be necessary to retrieve all a product's code, including name or image, by searching for "ProductP I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 07:36:20
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4294
}
|
Ticket ID: 4295
Customer Name: Jacqueline Fox
Customer Email: [email protected]
Customer Age: 36
Customer Gender: Male
Product Purchased: LG Smart TV
Date of Purchase: 2021-04-15
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The purchase can be made in the store, and also in your local area
You must contact the seller
Sale ends after 48 hours of I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 09:11:22
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4295
}
|
Ticket ID: 4296
Customer Name: Tammy Garcia
Customer Email: [email protected]
Customer Age: 37
Customer Gender: Male
Product Purchased: Dell XPS
Date of Purchase: 2021-03-25
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_purchased} will be resold for the original price on this website. {product_purchased} must be purchased by the customer in I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 20:27:23
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4296
}
|
Ticket ID: 4297
Customer Name: Amy Sanchez
Customer Email: [email protected]
Customer Age: 70
Customer Gender: Male
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-11-20
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 22:31:24
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4297
}
|
Ticket ID: 4298
Customer Name: Becky Stephenson
Customer Email: [email protected]
Customer Age: 61
Customer Gender: Male
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-03-03
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
$user I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time:
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4298
}
|
Ticket ID: 4299
Customer Name: Robin Davis
Customer Email: [email protected]
Customer Age: 21
Customer Gender: Male
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-02-26
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
<span>Dear Customer,
Our Product is a great product...
Thank you for your call to us,
JB: I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 03:09:26
|
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4299
}
|
Ticket ID: 4300
Customer Name: Kevin Daniels
Customer Email: [email protected]
Customer Age: 56
Customer Gender: Female
Product Purchased: Google Nest
Date of Purchase: 2020-09-10
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? * The phone goes to start* * The app asks for passwords to login I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time:
|
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