meta
dict
text
stringlengths
158
829
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2700 }
Ticket ID: 2701 Customer Name: Sean Lyons Customer Email: [email protected] Customer Age: 63 Customer Gender: Female Product Purchased: Amazon Kindle Date of Purchase: 2021-07-22 Ticket Type: Technical issue Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I have successfully activated an auto-login from www.myjail.us Click here to continue...] I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Closed Resolution: Also wide a building main along. Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 03:02:58
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2701 }
Ticket ID: 2702 Customer Name: Erica Chambers Customer Email: [email protected] Customer Age: 44 Customer Gender: Male Product Purchased: PlayStation Date of Purchase: 2020-07-20 Ticket Type: Product inquiry Ticket Subject: Payment issue Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I can't use the $. That's I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Closed Resolution: Person population outside small necessary. Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 21:23:58
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2702 }
Ticket ID: 2703 Customer Name: Leah Baker Customer Email: [email protected] Customer Age: 39 Customer Gender: Male Product Purchased: Fitbit Versa Smartwatch Date of Purchase: 2020-07-01 Ticket Type: Product inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. For the first six months, I will receive an email confirming that I have made my purchases and this has not affected the purchase of any goods and services, I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Enjoy similar worry have yourself. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 22:03:00
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2703 }
Ticket ID: 2704 Customer Name: Andrea Cruz Customer Email: [email protected] Customer Age: 62 Customer Gender: Male Product Purchased: Apple AirPods Date of Purchase: 2021-10-03 Ticket Type: Billing inquiry Ticket Subject: Peripheral compatibility Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? Create a new {ProductId} {Version} {ProductKey}. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 20:32:01
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2704 }
Ticket ID: 2705 Customer Name: Stephen Hicks Customer Email: [email protected] Customer Age: 29 Customer Gender: Female Product Purchased: iPhone Date of Purchase: 2020-10-28 Ticket Type: Cancellation request Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm being served my customer. I've received the customer satisfaction I'm looking for. Thanks. The product we are looking for is from a This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Closed Resolution: Yes else thus memory. Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 01:34:03
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2705 }
Ticket ID: 2706 Customer Name: James Campbell Customer Email: [email protected] Customer Age: 23 Customer Gender: Male Product Purchased: PlayStation Date of Purchase: 2021-01-06 Ticket Type: Product inquiry Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Addendum: A similar issue was mentioned in two articles I've heard; one by Kostas Nivets and one by Martin Minsky. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2706 }
Ticket ID: 2707 Customer Name: Angel Porter Customer Email: [email protected] Customer Age: 61 Customer Gender: Female Product Purchased: Xbox Date of Purchase: 2020-11-19 Ticket Type: Cancellation request Ticket Subject: Refund request Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? Thanks, I would be delighted to help you with your installation! I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 16:51:05
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2707 }
Ticket ID: 2708 Customer Name: Lisa Burns Customer Email: [email protected] Customer Age: 22 Customer Gender: Female Product Purchased: Nest Thermostat Date of Purchase: 2020-01-22 Ticket Type: Billing inquiry Ticket Subject: Refund request Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? I'm sorry, but I don't have a suggestion when I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2708 }
Ticket ID: 2709 Customer Name: Patricia Berry Customer Email: [email protected] Customer Age: 20 Customer Gender: Other Product Purchased: Google Pixel Date of Purchase: 2021-07-17 Ticket Type: Product inquiry Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please note all products listed are products that are only used under the conditions on Sale and are not for medical use. Items sold for medical purposes are expected to The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2709 }
Ticket ID: 2710 Customer Name: Erin Coleman Customer Email: [email protected] Customer Age: 69 Customer Gender: Male Product Purchased: Sony Xperia Date of Purchase: 2020-12-08 Ticket Type: Cancellation request Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [12/1/2017 10:38:17 PM] *** Login on: Tue, 22 Feb 2016 04:03:15 CET *** [12 This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 13:16:10
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2710 }
Ticket ID: 2711 Customer Name: Christopher Shelton Customer Email: [email protected] Customer Age: 70 Customer Gender: Female Product Purchased: Nest Thermostat Date of Purchase: 2021-10-15 Ticket Type: Technical issue Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 0 - 0 - 1 0 - 1 This is my first time I've bought this in the US and it's only been out for a few I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 18:27:12
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2711 }
Ticket ID: 2712 Customer Name: Kathryn Lowe Customer Email: [email protected] Customer Age: 53 Customer Gender: Other Product Purchased: Google Nest Date of Purchase: 2020-04-16 Ticket Type: Billing inquiry Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You've purchased a product from us. Please assist. Product not reviewed by the user. Please help. Your request was successfully forwarded. This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Closed Resolution: Television middle issue sea. Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 18:01:14
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2712 }
Ticket ID: 2713 Customer Name: Danielle Mccall Customer Email: [email protected] Customer Age: 40 Customer Gender: Female Product Purchased: GoPro Action Camera Date of Purchase: 2020-02-04 Ticket Type: Refund request Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. As mentioned earlier, the {product_purchased} is a collection in the inventory where the item has been purchased. Example 0.01 I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2713 }
Ticket ID: 2714 Customer Name: Amber Dixon Customer Email: [email protected] Customer Age: 55 Customer Gender: Female Product Purchased: Microsoft Xbox Controller Date of Purchase: 2021-08-14 Ticket Type: Product inquiry Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2714 }
Ticket ID: 2715 Customer Name: Theresa Lopez Customer Email: [email protected] Customer Age: 52 Customer Gender: Female Product Purchased: Garmin Forerunner Date of Purchase: 2020-02-12 Ticket Type: Technical issue Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. When you pay with your credit card, or a card or debit card that was purchased directly from this site, please read these policies. Please select one. I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 14:09:17
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2715 }
Ticket ID: 2716 Customer Name: Joseph Brown Customer Email: [email protected] Customer Age: 27 Customer Gender: Female Product Purchased: PlayStation Date of Purchase: 2020-08-01 Ticket Type: Technical issue Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This is our best response to your queries. Use the form below. {product_purchased, title='The best place to buy my I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists. Ticket Status: Closed Resolution: Himself Congress population. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-05-31 23:04:19
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2716 }
Ticket ID: 2717 Customer Name: Christopher Patrick Customer Email: [email protected] Customer Age: 44 Customer Gender: Male Product Purchased: HP Pavilion Date of Purchase: 2021-10-27 Ticket Type: Product inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? Answer: Log into your account name and password. Click on the I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 00:00:20
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2717 }
Ticket ID: 2718 Customer Name: Kristen Lawrence Customer Email: [email protected] Customer Age: 19 Customer Gender: Female Product Purchased: Philips Hue Lights Date of Purchase: 2021-07-23 Ticket Type: Cancellation request Ticket Subject: Battery life Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? The only way to fix this is: Open a Terminal file I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Closed Resolution: Try child film message source however. Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 03:57:21
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2718 }
Ticket ID: 2719 Customer Name: Samantha Fernandez Customer Email: [email protected] Customer Age: 26 Customer Gender: Female Product Purchased: Bose SoundLink Speaker Date of Purchase: 2020-12-18 Ticket Type: Refund request Ticket Subject: Payment issue Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? * As described in a similar blog post: http://github.com/j I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2719 }
Ticket ID: 2720 Customer Name: Jenna Carroll Customer Email: [email protected] Customer Age: 25 Customer Gender: Female Product Purchased: Sony 4K HDR TV Date of Purchase: 2020-04-02 Ticket Type: Billing inquiry Ticket Subject: Display issue Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? You can find the network information in the 'My Computer Running On Ethernet' section I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2720 }
Ticket ID: 2721 Customer Name: Melissa Sanchez Customer Email: [email protected] Customer Age: 33 Customer Gender: Female Product Purchased: LG Smart TV Date of Purchase: 2021-02-11 Ticket Type: Product inquiry Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. } } } import {String} from "httpd"; import {CultureVariant} from "angular/ I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 00:31:25
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2721 }
Ticket ID: 2722 Customer Name: Susan Gray Customer Email: [email protected] Customer Age: 33 Customer Gender: Other Product Purchased: iPhone Date of Purchase: 2020-01-18 Ticket Type: Product inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'll be happy to help you with this. The {product_purchased} will be forwarded to the customer's system service number. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2722 }
Ticket ID: 2723 Customer Name: Emma Cruz Customer Email: [email protected] Customer Age: 41 Customer Gender: Other Product Purchased: MacBook Pro Date of Purchase: 2020-02-05 Ticket Type: Billing inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - (Signed-off-by: Daniel Kowalz) [18:22:42.929] [Spigot Watchdog Thread/ I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 14:38:28
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2723 }
Ticket ID: 2724 Customer Name: Andrea Reed Customer Email: [email protected] Customer Age: 21 Customer Gender: Female Product Purchased: Fitbit Charge Date of Purchase: 2021-07-11 Ticket Type: Technical issue Ticket Subject: Account access Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? Thanks I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2724 }
Ticket ID: 2725 Customer Name: Dr. Preston Romero Customer Email: [email protected] Customer Age: 46 Customer Gender: Other Product Purchased: GoPro Hero Date of Purchase: 2020-09-12 Ticket Type: Billing inquiry Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <h3><!-- If <product_number> is an integer, this is an integer $product_purchased =''; The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2725 }
Ticket ID: 2726 Customer Name: Brandon May Customer Email: [email protected] Customer Age: 70 Customer Gender: Other Product Purchased: Philips Hue Lights Date of Purchase: 2020-12-10 Ticket Type: Technical issue Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We will now have to take the $14 and give him 100% of the order. As you will be able to see if the $14 is enough I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 11:59:32
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2726 }
Ticket ID: 2727 Customer Name: Ashley Hall Customer Email: [email protected] Customer Age: 20 Customer Gender: Female Product Purchased: Microsoft Surface Date of Purchase: 2021-12-27 Ticket Type: Product inquiry Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (For example, if my order has $50, if I received 25 and 40 and I purchased 25 and 40 from my friend). I'm looking for someone to I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Closed Resolution: Fund indeed too catch. Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 14:36:34
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2727 }
Ticket ID: 2728 Customer Name: Natalie Yang Customer Email: [email protected] Customer Age: 57 Customer Gender: Male Product Purchased: Amazon Kindle Date of Purchase: 2021-10-28 Ticket Type: Billing inquiry Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [07/12/2014, 1:19:23 AM] Ian Cheong: I'm a guy. [07/12/2014, I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2728 }
Ticket ID: 2729 Customer Name: Robert Arnold Customer Email: [email protected] Customer Age: 19 Customer Gender: Other Product Purchased: Xbox Date of Purchase: 2020-08-26 Ticket Type: Product inquiry Ticket Subject: Refund request Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? I'm working on a solution on a server: https://github.com/ I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists. Ticket Status: Closed Resolution: Half goal sister. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 16:39:36
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2729 }
Ticket ID: 2730 Customer Name: Eddie Reed Customer Email: [email protected] Customer Age: 28 Customer Gender: Other Product Purchased: Bose QuietComfort Date of Purchase: 2021-01-09 Ticket Type: Billing inquiry Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. And I'll look into what my problem is." - Steve Jobs And, there's a little bit more to be said regarding this. The answer This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Closed Resolution: Technology ok it side. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 22:26:38
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2730 }
Ticket ID: 2731 Customer Name: Laura Hernandez Customer Email: [email protected] Customer Age: 43 Customer Gender: Female Product Purchased: Adobe Photoshop Date of Purchase: 2020-11-27 Ticket Type: Cancellation request Ticket Subject: Payment issue Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thanks! Thanks again for reading. Sincerely Mike I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 17:27:40
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2731 }
Ticket ID: 2732 Customer Name: James Evans Customer Email: [email protected] Customer Age: 24 Customer Gender: Female Product Purchased: Microsoft Surface Date of Purchase: 2020-06-17 Ticket Type: Refund request Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The product is still available. Thank you for your interest in purchasing this item but it is out of stock at now. Please assist. I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 22:44:41
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2732 }
Ticket ID: 2733 Customer Name: Toni Eaton Customer Email: [email protected] Customer Age: 70 Customer Gender: Female Product Purchased: Google Pixel Date of Purchase: 2020-11-11 Ticket Type: Refund request Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Sorry, this product was discontinued. Sorry, there was a problem saving your Wish Lists. Please try again. Sorry, you did not I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2733 }
Ticket ID: 2734 Customer Name: Brittany Gomez Customer Email: [email protected] Customer Age: 30 Customer Gender: Male Product Purchased: Philips Hue Lights Date of Purchase: 2020-05-20 Ticket Type: Billing inquiry Ticket Subject: Cancellation request Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? The following I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Closed Resolution: Person painting as leg wall police. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 07:11:43
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2734 }
Ticket ID: 2735 Customer Name: Karen Woods Customer Email: [email protected] Customer Age: 31 Customer Gender: Male Product Purchased: Bose SoundLink Speaker Date of Purchase: 2020-06-07 Ticket Type: Cancellation request Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If the product is not available, or if the vendor doesn't provide the requested URL, please contact Customer Support at [email protected] I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 01:21:45
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2735 }
Ticket ID: 2736 Customer Name: Jillian Fletcher Customer Email: [email protected] Customer Age: 46 Customer Gender: Female Product Purchased: PlayStation Date of Purchase: 2020-06-19 Ticket Type: Product inquiry Ticket Subject: Software bug Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? Please use the following link in a Google Docs (http://docs.google. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 03:45:46
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2736 }
Ticket ID: 2737 Customer Name: Tracy Stanton Customer Email: [email protected] Customer Age: 65 Customer Gender: Other Product Purchased: Sony PlayStation Date of Purchase: 2020-01-21 Ticket Type: Product inquiry Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks! I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Closed Resolution: Later painting professor room easy. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 19:51:46
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2737 }
Ticket ID: 2738 Customer Name: Marcus Young Customer Email: [email protected] Customer Age: 47 Customer Gender: Other Product Purchased: GoPro Action Camera Date of Purchase: 2020-09-27 Ticket Type: Technical issue Ticket Subject: Payment issue Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? I think if it are to be restored and the data restore is to be stored on my account it This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2738 }
Ticket ID: 2739 Customer Name: Kevin Hunter Customer Email: [email protected] Customer Age: 70 Customer Gender: Female Product Purchased: Dyson Vacuum Cleaner Date of Purchase: 2020-07-11 Ticket Type: Cancellation request Ticket Subject: Delivery problem Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? Simply visit https:// I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Closed Resolution: Respond which age. Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 16:51:48
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2739 }
Ticket ID: 2740 Customer Name: Johnny Mitchell Customer Email: [email protected] Customer Age: 28 Customer Gender: Female Product Purchased: Bose QuietComfort Date of Purchase: 2020-12-08 Ticket Type: Billing inquiry Ticket Subject: Network problem Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? There are two common issues in the {product_purchased} app I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Closed Resolution: Glass range at thus believe week. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 15:13:49
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2740 }
Ticket ID: 2741 Customer Name: Rachel Wilson Customer Email: [email protected] Customer Age: 40 Customer Gender: Female Product Purchased: Microsoft Xbox Controller Date of Purchase: 2021-08-19 Ticket Type: Billing inquiry Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You know that there are many more ways to add this product to your shopping cart. If you find a problem with this add-on and are an easy I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2741 }
Ticket ID: 2742 Customer Name: Brenda Kelly Customer Email: [email protected] Customer Age: 62 Customer Gender: Female Product Purchased: Amazon Kindle Date of Purchase: 2021-02-26 Ticket Type: Refund request Ticket Subject: Software bug Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? I have an Asus laptop with i7-2600k and i I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Closed Resolution: Arrive leg fact sound agent PM. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 22:14:52
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2742 }
Ticket ID: 2743 Customer Name: Jerome Wilson Customer Email: [email protected] Customer Age: 64 Customer Gender: Other Product Purchased: Fitbit Versa Smartwatch Date of Purchase: 2020-07-30 Ticket Type: Product inquiry Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Click here for further information on this Product of Origin I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 11:35:52
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2743 }
Ticket ID: 2744 Customer Name: Robert Wise Customer Email: [email protected] Customer Age: 32 Customer Gender: Female Product Purchased: Microsoft Xbox Controller Date of Purchase: 2021-08-29 Ticket Type: Technical issue Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - I'm having an issue with the {"product" : "NicoBike"}. Please assist. - I'm having an issue with I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 22:02:54
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2744 }
Ticket ID: 2745 Customer Name: Amber Shaw Customer Email: [email protected] Customer Age: 26 Customer Gender: Female Product Purchased: Canon DSLR Camera Date of Purchase: 2020-01-28 Ticket Type: Billing inquiry Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This will not happen again. We will work together to fix it. Thanks. 1.3.7.1 Fix for I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 10:31:56
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2745 }
Ticket ID: 2746 Customer Name: Jimmy Mayo Customer Email: [email protected] Customer Age: 40 Customer Gender: Male Product Purchased: Roomba Robot Vacuum Date of Purchase: 2020-07-26 Ticket Type: Product inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. When I use my Steam key, I'm not logged in I do not see that my Steam username has been changed Steam will not load The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 09:54:58
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2746 }
Ticket ID: 2747 Customer Name: Amy Harris Customer Email: [email protected] Customer Age: 50 Customer Gender: Other Product Purchased: Canon DSLR Camera Date of Purchase: 2020-07-27 Ticket Type: Billing inquiry Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Product description: <Paint a new name}, {product_purchased}. How to add the order for the PETA service: To add I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 03:12:59
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2747 }
Ticket ID: 2748 Customer Name: Teresa White Customer Email: [email protected] Customer Age: 19 Customer Gender: Female Product Purchased: Amazon Echo Date of Purchase: 2021-04-14 Ticket Type: Cancellation request Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You can also manually get the product's name. For example, in the example below it reads 'dude'. I'm a big fan of the name This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2748 }
Ticket ID: 2749 Customer Name: Tracey Torres Customer Email: [email protected] Customer Age: 52 Customer Gender: Male Product Purchased: Canon EOS Date of Purchase: 2020-08-10 Ticket Type: Product inquiry Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 3.1 The user's first request, for example from someone with previous purchases from the user's previous store, will not be processed. This change was This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 14:00:03
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2749 }
Ticket ID: 2750 Customer Name: Trevor Smith Customer Email: [email protected] Customer Age: 37 Customer Gender: Male Product Purchased: Nintendo Switch Date of Purchase: 2021-10-26 Ticket Type: Technical issue Ticket Subject: Product recommendation Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? Simply use the link I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-05-31 23:45:03
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2750 }
Ticket ID: 2751 Customer Name: Kimberly Griffin Customer Email: [email protected] Customer Age: 55 Customer Gender: Other Product Purchased: Canon EOS Date of Purchase: 2021-03-20 Ticket Type: Refund request Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. S.H.I.E.L.D. is the official Xbox LIVE team. A representative will respond as soon as possible to any questions or I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 05:35:05
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2751 }
Ticket ID: 2752 Customer Name: Nathaniel Bradley Customer Email: [email protected] Customer Age: 33 Customer Gender: Male Product Purchased: Garmin Forerunner Date of Purchase: 2020-02-21 Ticket Type: Product inquiry Ticket Subject: Product compatibility Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? Yes, please! Thanks! Thanks, but don't bother I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Closed Resolution: Source exactly factor address concern report. Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 08:46:06
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2752 }
Ticket ID: 2753 Customer Name: Christopher Ellis Customer Email: [email protected] Customer Age: 44 Customer Gender: Female Product Purchased: Philips Hue Lights Date of Purchase: 2020-11-20 Ticket Type: Product inquiry Ticket Subject: Account access Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? A: Let's start from the beginning! You cannot tell on what I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Closed Resolution: Partner write let forward. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 12:42:07
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2753 }
Ticket ID: 2754 Customer Name: Kevin Vincent Customer Email: [email protected] Customer Age: 39 Customer Gender: Male Product Purchased: Canon EOS Date of Purchase: 2020-04-28 Ticket Type: Cancellation request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {{citations}} The previous sentences The previous sentence The previous sentence The preceding sentence The preceding sentence The following I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Station table southern huge. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-05-31 23:17:09
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2754 }
Ticket ID: 2755 Customer Name: Christopher Romero Customer Email: [email protected] Customer Age: 23 Customer Gender: Female Product Purchased: Google Nest Date of Purchase: 2020-01-27 Ticket Type: Refund request Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 6. Please ensure that the name (such as "sizes") and shipping information you provide us with are correct for your product. 7. I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Closed Resolution: Pattern five financial necessary bad eight election carry. Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 15:16:11
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2755 }
Ticket ID: 2756 Customer Name: Amy Rodriguez Customer Email: [email protected] Customer Age: 53 Customer Gender: Female Product Purchased: LG OLED Date of Purchase: 2020-04-15 Ticket Type: Billing inquiry Ticket Subject: Battery life Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? A very important part to using a bot as a resource is to keep your I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Closed Resolution: Week president start customer page cup. Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 03:12:12
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2756 }
Ticket ID: 2757 Customer Name: Jamie Jones Customer Email: [email protected] Customer Age: 61 Customer Gender: Male Product Purchased: Lenovo ThinkPad Date of Purchase: 2020-10-05 Ticket Type: Product inquiry Ticket Subject: Network problem Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Thanks again for the support and information you provide. Pending Update! The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 17:18:13
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2757 }
Ticket ID: 2758 Customer Name: Katherine Mills Customer Email: [email protected] Customer Age: 66 Customer Gender: Other Product Purchased: Roomba Robot Vacuum Date of Purchase: 2020-05-08 Ticket Type: Product inquiry Ticket Subject: Account access Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? #!/bin/sh http://www.debian.net/ I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 06:48:14
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2758 }
Ticket ID: 2759 Customer Name: David Lewis Customer Email: [email protected] Customer Age: 55 Customer Gender: Male Product Purchased: Amazon Kindle Date of Purchase: 2020-03-14 Ticket Type: Cancellation request Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please, call or email. You may be able to contact customers using this information from within your product list. Product information. For orders over $50, I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 05:31:15
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2759 }
Ticket ID: 2760 Customer Name: Stephanie Robertson Customer Email: [email protected] Customer Age: 22 Customer Gender: Female Product Purchased: Apple AirPods Date of Purchase: 2020-09-26 Ticket Type: Product inquiry Ticket Subject: Account access Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? #2. Make sure you are using the latest version of Chrome, I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Closed Resolution: Source finally rise could program single best. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 07:26:16
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2760 }
Ticket ID: 2761 Customer Name: Rebecca Lamb Customer Email: [email protected] Customer Age: 43 Customer Gender: Other Product Purchased: Fitbit Versa Smartwatch Date of Purchase: 2020-05-02 Ticket Type: Cancellation request Ticket Subject: Network problem Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. No way. 1110:42 AM - Jul 12, 2012 #12 jessica I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 19:43:17
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2761 }
Ticket ID: 2762 Customer Name: Katie Anderson Customer Email: [email protected] Customer Age: 49 Customer Gender: Male Product Purchased: Google Nest Date of Purchase: 2020-05-02 Ticket Type: Billing inquiry Ticket Subject: Account access Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? <michael_cat> I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 16:21:18
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2762 }
Ticket ID: 2763 Customer Name: Michael Sullivan Customer Email: [email protected] Customer Age: 65 Customer Gender: Male Product Purchased: Lenovo ThinkPad Date of Purchase: 2021-02-19 Ticket Type: Technical issue Ticket Subject: Refund request Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? I will contact Sony and they will figure this out. Thanks :) 2 I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Closed Resolution: Agree leave walk thought professor defense. Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 11:16:19
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2763 }
Ticket ID: 2764 Customer Name: Amanda Munoz Customer Email: [email protected] Customer Age: 19 Customer Gender: Male Product Purchased: Philips Hue Lights Date of Purchase: 2020-06-11 Ticket Type: Refund request Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We will send you a product in the next 48 hours, and you'll be redirected by this payment method. In the meantime please consider getting this product in I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 08:46:21
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2764 }
Ticket ID: 2765 Customer Name: Adrian Glover Customer Email: [email protected] Customer Age: 19 Customer Gender: Male Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2021-06-26 Ticket Type: Technical issue Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. */ $list - if (! $order) $('$customer-id'); $ordered - if (! $order.$search I've tried troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 05:39:23
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2765 }
Ticket ID: 2766 Customer Name: Brandon Huber Customer Email: [email protected] Customer Age: 18 Customer Gender: Other Product Purchased: Google Nest Date of Purchase: 2020-11-10 Ticket Type: Product inquiry Ticket Subject: Account access Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? I installed Windows 7 on it to fix it. I have tried a few other This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 04:13:24
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2766 }
Ticket ID: 2767 Customer Name: Richard Flynn Customer Email: [email protected] Customer Age: 31 Customer Gender: Female Product Purchased: LG OLED Date of Purchase: 2020-10-20 Ticket Type: Product inquiry Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you are not able to answer the prompt please contact me. Thanks for looking up your product details and help. Thanks! I'm having an issue with I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Closed Resolution: Idea follow low read step nearly power risk. Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 08:53:26
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2767 }
Ticket ID: 2768 Customer Name: Cindy Vega Customer Email: [email protected] Customer Age: 49 Customer Gender: Male Product Purchased: GoPro Action Camera Date of Purchase: 2021-11-05 Ticket Type: Product inquiry Ticket Subject: Product compatibility Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? I've had many requests to fix this, but there seems to be I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 12:05:26
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2768 }
Ticket ID: 2769 Customer Name: Linda Miller Customer Email: [email protected] Customer Age: 18 Customer Gender: Male Product Purchased: Nest Thermostat Date of Purchase: 2020-03-19 Ticket Type: Product inquiry Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Product Status 4S1B Product Status 5-Pack 3-Pack 6-Pack Product Number: I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2769 }
Ticket ID: 2770 Customer Name: Sarah Gonzalez Customer Email: [email protected] Customer Age: 46 Customer Gender: Female Product Purchased: Roomba Robot Vacuum Date of Purchase: 2021-12-29 Ticket Type: Technical issue Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've just got back from a visit to California that was so amazing. I've been playing my favorite board game, the Tiptoe, for an I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2770 }
Ticket ID: 2771 Customer Name: Lynn Brooks Customer Email: [email protected] Customer Age: 22 Customer Gender: Male Product Purchased: iPhone Date of Purchase: 2020-10-09 Ticket Type: Billing inquiry Ticket Subject: Installation support Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? If you've had a loss with a data loss your Types I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Closed Resolution: Sell respond great fish wait blood theory. Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 03:36:31
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2771 }
Ticket ID: 2772 Customer Name: Louis Mejia Customer Email: [email protected] Customer Age: 50 Customer Gender: Female Product Purchased: Amazon Echo Date of Purchase: 2020-06-26 Ticket Type: Technical issue Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You should do that as soon as you've purchased: Go to your purchase page. Tap the item information in the lower right hand corner I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2772 }
Ticket ID: 2773 Customer Name: Vincent Thompson Customer Email: [email protected] Customer Age: 69 Customer Gender: Other Product Purchased: Google Pixel Date of Purchase: 2021-01-25 Ticket Type: Technical issue Ticket Subject: Product recommendation Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? If your package was stolen, you will be able to recover the package for $ I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Closed Resolution: Future expert bed phone kitchen. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 08:07:33
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2773 }
Ticket ID: 2774 Customer Name: Michael Murphy Customer Email: [email protected] Customer Age: 58 Customer Gender: Female Product Purchased: Bose SoundLink Speaker Date of Purchase: 2021-04-18 Ticket Type: Product inquiry Ticket Subject: Software bug Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? [03:17:36] <BenedictB4> we're not done yet [ I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Closed Resolution: Similar number sea large plant upon executive. Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 07:50:35
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2774 }
Ticket ID: 2775 Customer Name: Sarah Mooney Customer Email: [email protected] Customer Age: 34 Customer Gender: Male Product Purchased: Microsoft Office Date of Purchase: 2021-07-26 Ticket Type: Technical issue Ticket Subject: Product recommendation Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? I'm experiencing a software bug in the {product_p I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 07:47:36
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2775 }
Ticket ID: 2776 Customer Name: John Smith Customer Email: [email protected] Customer Age: 48 Customer Gender: Other Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2021-03-25 Ticket Type: Refund request Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 1 2 3 4 5 6 7 8 9 10 11 I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 05:52:38
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2776 }
Ticket ID: 2777 Customer Name: Dawn Tucker Customer Email: [email protected] Customer Age: 61 Customer Gender: Male Product Purchased: Nintendo Switch Date of Purchase: 2021-01-30 Ticket Type: Technical issue Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you Signed by Powered by Simple Signed by Anonymous From: London, UK Powered by I've tried troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 10:52:39
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2777 }
Ticket ID: 2778 Customer Name: Kenneth Harris Customer Email: [email protected] Customer Age: 57 Customer Gender: Male Product Purchased: HP Pavilion Date of Purchase: 2021-03-11 Ticket Type: Technical issue Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I have been looking for this for six years now; it is a great seller. It is always working and working. I am looking forward to playing with it! I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2778 }
Ticket ID: 2779 Customer Name: Veronica Moreno Customer Email: [email protected] Customer Age: 34 Customer Gender: Male Product Purchased: Fitbit Charge Date of Purchase: 2021-02-13 Ticket Type: Technical issue Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you're not being accepted by SBC it means that you need to reach the sales support number for your product. So don't forget to I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 06:06:43
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2779 }
Ticket ID: 2780 Customer Name: Victoria Green Customer Email: [email protected] Customer Age: 41 Customer Gender: Male Product Purchased: MacBook Pro Date of Purchase: 2020-06-06 Ticket Type: Cancellation request Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_purchased}. You are in good hands. {Product bought}. Thank you Mateia M, USA (28-01-13 I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Sort stay speak garden continue. Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 17:04:44
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2780 }
Ticket ID: 2781 Customer Name: Gail Leach Customer Email: [email protected] Customer Age: 41 Customer Gender: Female Product Purchased: LG OLED Date of Purchase: 2021-03-12 Ticket Type: Refund request Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This is your last chance to purchase the product from us. You can be contacted on email, phone, or fax (at) us-@samsung I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Closed Resolution: Perform identify human because. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 00:46:46
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2781 }
Ticket ID: 2782 Customer Name: Renee Henry Customer Email: [email protected] Customer Age: 35 Customer Gender: Female Product Purchased: Fitbit Charge Date of Purchase: 2021-10-26 Ticket Type: Product inquiry Ticket Subject: Account access Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? - No problem. There's a bunch of tools to help, but we I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 19:04:47
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2782 }
Ticket ID: 2783 Customer Name: Richard Garcia Customer Email: [email protected] Customer Age: 23 Customer Gender: Other Product Purchased: Lenovo ThinkPad Date of Purchase: 2020-05-11 Ticket Type: Billing inquiry Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Add me I'm using Chrome for Internet Explorer 11 My browser does not support HTML5 video tag. HTML5 video tag is required for The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2783 }
Ticket ID: 2784 Customer Name: David Flowers Customer Email: [email protected] Customer Age: 48 Customer Gender: Other Product Purchased: Adobe Photoshop Date of Purchase: 2021-11-12 Ticket Type: Product inquiry Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. } if ( ProductId. ProductID_OK ) { return false ; } else { return false ; I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Closed Resolution: Minute sea though relate back behind. Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 01:45:51
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2784 }
Ticket ID: 2785 Customer Name: Leah Allen Customer Email: [email protected] Customer Age: 63 Customer Gender: Other Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2020-03-19 Ticket Type: Cancellation request Ticket Subject: Account access Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. Let's try this more carefully and solve this I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 19:35:52
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2785 }
Ticket ID: 2786 Customer Name: Lorraine Williams Customer Email: [email protected] Customer Age: 65 Customer Gender: Female Product Purchased: Garmin Forerunner Date of Purchase: 2021-07-22 Ticket Type: Billing inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This item will be shipped to you within 4 business days of being created! I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2786 }
Ticket ID: 2787 Customer Name: Tracy Young Customer Email: [email protected] Customer Age: 52 Customer Gender: Male Product Purchased: LG Washing Machine Date of Purchase: 2020-02-26 Ticket Type: Product inquiry Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 6. I need to change the password in the billing page so I can access all the money I've spent on them. I'm using a different card I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 05:17:54
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2787 }
Ticket ID: 2788 Customer Name: Joe Edwards Customer Email: [email protected] Customer Age: 67 Customer Gender: Female Product Purchased: Dell XPS Date of Purchase: 2020-03-13 Ticket Type: Product inquiry Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We are taking the issue to a more technical level! We are having a few issues. For instance, you can't remove the product when you I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Closed Resolution: Certain man person fall. Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 16:20:56
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2788 }
Ticket ID: 2789 Customer Name: Ashley Trevino Customer Email: [email protected] Customer Age: 48 Customer Gender: Other Product Purchased: Nest Thermostat Date of Purchase: 2021-03-19 Ticket Type: Cancellation request Ticket Subject: Delivery problem Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? Try 1. The network connection for the user at /etc/ng The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2789 }
Ticket ID: 2790 Customer Name: Crystal Hale Customer Email: [email protected] Customer Age: 69 Customer Gender: Male Product Purchased: Xbox Date of Purchase: 2021-11-08 Ticket Type: Billing inquiry Ticket Subject: Product compatibility Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I'm seeing issues. I'll try again I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2790 }
Ticket ID: 2791 Customer Name: Julie Mueller Customer Email: [email protected] Customer Age: 37 Customer Gender: Male Product Purchased: Microsoft Surface Date of Purchase: 2020-11-04 Ticket Type: Billing inquiry Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It could take me 10-12 hours to get to the product (by clicking on the blue product icon in the top row) :) :D I got I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2791 }
Ticket ID: 2792 Customer Name: Tammy Kirby Customer Email: [email protected] Customer Age: 67 Customer Gender: Female Product Purchased: Nikon D Date of Purchase: 2021-03-19 Ticket Type: Billing inquiry Ticket Subject: Account access Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? In my I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2792 }
Ticket ID: 2793 Customer Name: Amy Wilson Customer Email: [email protected] Customer Age: 57 Customer Gender: Male Product Purchased: Dell XPS Date of Purchase: 2020-10-03 Ticket Type: Product inquiry Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [24:36]GAME: Client 'Havenius_Gambler' has selected 'Shoutcrafts' as the account. This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 14:11:01
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2793 }
Ticket ID: 2794 Customer Name: Adriana Mason Customer Email: [email protected] Customer Age: 41 Customer Gender: Other Product Purchased: LG Washing Machine Date of Purchase: 2020-02-05 Ticket Type: Product inquiry Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please help support the mission of New Advent and get the full contents of this website as an instant download. Includes the Catholic Encyclopedia, Church Fathers, Summa This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2794 }
Ticket ID: 2795 Customer Name: Dominique King Customer Email: [email protected] Customer Age: 26 Customer Gender: Other Product Purchased: Dell XPS Date of Purchase: 2021-01-14 Ticket Type: Cancellation request Ticket Subject: Peripheral compatibility Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Also, in case there's any questions, please use the comment form below! I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 08:18:04
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2795 }
Ticket ID: 2796 Customer Name: Neil Davis Customer Email: [email protected] Customer Age: 33 Customer Gender: Other Product Purchased: Nikon D Date of Purchase: 2020-10-24 Ticket Type: Technical issue Ticket Subject: Hardware issue Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? Thanks for your help I am locked for about 90 days. Thanks I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Closed Resolution: Sense movement television work store whatever. Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 19:52:06
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2796 }
Ticket ID: 2797 Customer Name: Yvonne Aguilar Customer Email: [email protected] Customer Age: 50 Customer Gender: Female Product Purchased: Dell XPS Date of Purchase: 2021-06-29 Ticket Type: Billing inquiry Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. To change the display on your devices, simply click on the box next to the product name and enter <username> to the password and the display will change I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 05:53:07
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2797 }
Ticket ID: 2798 Customer Name: Linda Guzman Customer Email: [email protected] Customer Age: 57 Customer Gender: Other Product Purchased: Microsoft Xbox Controller Date of Purchase: 2021-06-13 Ticket Type: Product inquiry Ticket Subject: Account access Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? The first thing to do is contact our support team. We are sure that they I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 18:41:08
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2798 }
Ticket ID: 2799 Customer Name: Donna Hughes Customer Email: [email protected] Customer Age: 23 Customer Gender: Other Product Purchased: Canon EOS Date of Purchase: 2020-02-09 Ticket Type: Cancellation request Ticket Subject: Network problem Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? This is a common problem when your PC is not connected to a network I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 2799 }
Ticket ID: 2800 Customer Name: Jennifer White Customer Email: [email protected] Customer Age: 70 Customer Gender: Other Product Purchased: Canon EOS Date of Purchase: 2021-09-17 Ticket Type: Billing inquiry Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've received a small update today from the vendor. So we are experiencing issues. For now we are happy to provide the data that makes this an experience I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 14:40:11